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Extreme Networks® Wireless Management Suite Reference Guide

1. 21 Chapter 3 Installing and Licensing WM SS eeeeee esee eee ee eee ee eee etna netta setae to ns se tos setas setas seas ena seo 23 MMS InstallatlQn etes a a tertie eR bip Her eee te e E eE E hans ceti ede irent ete erae ener etd estre 23 system COMP OMENS ss eie e rete eR ee ree PEE Re eer e E e eer CHE AOE EE EEE Coe rere ee Ev UPS 23 System Requiremerits recie o regeret eie ete loe tree tested oe s in ede dus eaa Seed tots atesldaseerds ota 23 ASSUMPTIONS 5 enne RE E EYE EHE t He a P ads E LEER THE EE EUER EE EEE Fees 23 Installing WMS in a Windows 2003 Server Environment sess 24 Urnnstalling WMS necne e e ted eee itd ree e ei E ER Pad e eere EH oed 28 Getting a License Key usen tnter etin een ede sit s t eee eti eie de ees Meteo redes 29 Chapter 4 Planning Your Network Deployment eres eee eese eese en senate setate esses etas etas ense snas ens 31 Installing Summit WMScanner from WMS ssssssssesesseeeeeeeene nennen nennen ene nren retenti nennen trennen 31 Exporting Site Information from Summit WMScanner into WMS sess 32 Importing WMS Data into Summit WMScanner essent ener trennen enne nennen enne 35 Chapter 5 My Network Configuration eeeeee eene etes eee ee esee ee senes een netta set ts etos sse tas setas estas see na seo 37 Nina P O
2. 39 Dashboard T 40 DoueJ5ro 49 RAdIOS e T 50 Network VIew 5 oceano RO DRE NUBE aa PEOR I iin eee RUND Ir ED rH UP EROR IR 51 Extreme Networks Wireless Management Suite Reference Guide He H 54 View Controls P ES ia 56 Search Filter NOES aseenaan eE aae E e Bop ru DH DEI D EESE eR ERU DM ARARE SERON den 58 RE Va 58 Saving a SiC NR EE 59 IRF and Site VIS WS Jine canst cee Pes bus eem ore e OR PPP EIE e e Per b en pei een eae e tus 59 Showing MUS c E M 61 Failis neinei RR DOE OBI BURIED E 63 AGER eoe reitera dietas tela tcr codec des tete etn 63 yv rm 66 hop C 67 Viewing Pre Defined Reports eese aeS nennen nne nenne trt nenne EERE RE a ara EEEa ENESE 67 Live Reponn p roren ote estesa tei an te EE er E i Ae ere AR EEI esiste letus eee 71 CODfipuration EAEE E E E E E T 72 Compliant E E E RRE E E 73 Template d a E EEE SE E E E E E EE EEEE EER aS 79 Backup Restore iiec ome em e e T EO P PH e e e Ee eed e i e EEEE 86 Locri e
3. A an 92 Dia ID Sne e E E R EE A E E E E 97 Troubleshooting WLANS 5 2 1e tretetn nuin inne ena TERNES ENAA EEEE eae bini ee Ee Dea ce ek eet ua 97 Troubleshooting Access Points AP35XX or AP47XX cceeccecssssceesceecseeseesceaecaeeeeesesaeceveeseecseveeeeesnesaeeataes 102 Troubleshooting Adopted Access Points sessssseseeeseeeeeeeeene nennen nennen trennen tnn nr innen enne nnne 106 Troubleshooting Mobile Units eorr reet ri be torte ree bnt rhe pt ee eee ee ba pe Per Bened aede reges eg uah 110 Chapter 6 My Groups s sicccsccssccossossseseasssossscssssosessesansssonssesscsesssoesscosbassansd seessiesoobeaseoesanssosdtndseobenssssoossaes 113 About WMS GrOUDS rene tee e icin Reena aire ree Pea dH e E Y HELPER ERR e EE FE ARE GERE GE 114 EXMCEnmnm H 115 Editing an Existing Group sie nec eerie IR Det Re pete ie er ed e e Pe ER eed 118 Deleting GrQUD icis i tbe eti scm esie iai tn etii Hoteles pete iN e Rete ESR reu etd ete 119 Chapter 7 WMS Administration 4 eee ee eee eese ee esee eene tenete seen sss tn sesta stesse to ss tones etos seta sense tenu 121 Usei Management d tiec eise er ERE RLERE ERR HAE ERSERE EUR ERRARE AAE EEEE REESS TREE AERRCHR URN snes BERETE PIRE ERN MER EE RENS FERAS ERES 121 Adding a New Uset rU EH E ee ee 122 Editing the Attributes of an Existing User eese seseseeeeeeeeene enitn teta tnntn ene
4. Network Depth Zoom ay N d sealing P G meber j OR Mtreshosta m Network Depth Increases decreases the depth between floors and devices populating a Network View display Use this feature as needed when devices sites and floors require separation to review device associations for deployment efficiency Depth allows users to move up and down through the network association tree for all network views site device and mesh When displaying AllSites this option could be useful as the Network View display will be much busier then selecting just an individual site Zoom Increases decreases the top down view size of the floors and devices populating a Network View display Use the and functions to size the display This feature allows users to zoom in and out of network views Site Device and Mesh Scaling Scales just the displayed floors and devices using the and functions This option does not increase or decrease the degree of separation M3600 mm WM3700 Alte WM3700 The display above shows a Network Depth setting of 1 0 with AllSites No device associations display 3 Select the Draw Graph button to redraw the Network View display back to its original view if devices sites or floors have been moved around 4 Select the Refresh button to conduct a full reload of the Network View back to its original display before the view was manually changed or manipulated by the Network View tool set Ext
5. Database Backup The Backup tab provides a means of creating an database backup image file that can be used at a future date to restore the WMS server to a backed up state Backup the WMS database as needed when critical information requires archive Multiple devices can be backed up simultaneously eb CAUTION Database information reports and events is deleted from the WMS database when it reaches its 5 GB capacity or after a configurable interval the default is 14 days Ensure you periodically backup the database to ensure information is properly archived To perform a WMS database backup operation 1 Select Database Management from the Administration menu The Backup tab displays by default Extreme Networks Wireless Management Suite Reference Guide Feackup Restore Details Pura Backup File Name Size KB Creation Date Time WMS Backup Novi4 2009 16 48 zip 4879 i 11 14 2009 16 48 24 Select Rows 10 y Page 1 of 1 Backup Now Help The following information displays within the Database Information backup tab Backup File Name Displays the name of the backup file This file was updated the last time a restoration was conducted Size KB Displays the size in KB of each available file Creation Date Lists the creation time and date for each backup file listed Time 2 Highlight a backup file and click the Backup Now button to imitate the backup operation eb CAUTION When the WMS database is re
6. Descr Install Firmware image adp3510 2 3 2 0 016r img on target ADP 35xx Job Item 1 Completed a Device ADP 35xx IP Address 10 255 105 247 Model AP3510 Fri Nov 13 15 26 49 PST 2009 Job is ready and is being queued for processing Fri Nov 13 15 26 49 PST 2009 Checking if firmware image is present in the FTP Relay Server 10 255 105 222 Fri Nov 13 15 27 19 PST 2009 Firmware image is available for download at the FTP Relay Server Fri Nov 13 15 27 19 PST 2009 Provisioning request started Device IP address 10 255 105 247 Details Current firmware version 2 3 2 0 015R Target firmware version 2 3 2 0 016R Relay server protocol ftp Relay Server IP Address 10 255 105 222 Firmware image filename adp3510 2 3 2 0 016r img Firmware image path name wmsFirmwarelmages Relay Server user name mini Fri Nov 13 15 27 19 PST 2009 SNMP request sent to get current firmware version Fri Nov 13 15 27 19 PST 2009 Got current firmware version 2 3 2 0 015R Fri Nov 13 15 27 19 PST 2009 SNMP request sent to set Relay Server type to 2 Fri Nov 13 15 27 19 PST 2009 Successfully set the Relay Server type Fri Nov 13 15 27 19 PST 2009 SNMP request sent to set provisioning params Server IP Address 10 255 105 222 Server Type 2 User name mini Filename adp3510 2 3 2 0 016r img Path X Close While the firmware image update is in progress an In Progress link displays within the firmware screen s Jobs column Select the lin
7. Installing WMS in a Windows 2003 Server Environment To install WMS in a Windows 2003 Server environment 1 Launch WMS_Setup exe from the location the files were copied from the CDROM The WMS Software Installation Wizard displays requesting the user wait while the InstallShield Wizard prepares the setup Once the InstallShield Wizard is ready a Welcome screen displays iS Extreme Networks WMS InstallShield Wizard Welcome to the InstallShield Wizard for Extreme Networks WMS WIRFI FSS MANAGEMENT The InstalShield R Wizard wil install Extreme Networks WMS SUITE on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 2 Click Next gt to continue with the installation The License Agreement Screen Displays Extreme Networks Wireless Management Suite Reference Guide Extreme Networks WMS InstallShield Wizard 3 Accept the Terms of the License Agreement Click Next gt The Destination Folder screen displays S Extreme Networks WMS InstallShield Wizard Destination Folder Click Next to install to this Folder or click Change to install to a different folder The default installation directory is C NSummitWMNWMS folder To change the installation folder click Change 4 Click Next once the destination of the installation files has been determined The Ready to Install the Program screen displays Extreme Networks Wir
8. The Relay Servers tab is displayed by default it displays the complete list of existing sites managed by WMS Relay Servers are FTP TFIP servers that devices access to fetch configuration firmware and provisioning information Each site can have at the maximum a single TFTP and or FIP server Relay Servers Name Type Description Device Accessible WMS Accessible IP Sites Supported IP WiLab FTP 10 255 105 222 10 255 105 222 2 Select Rows 10 x Page 1 ofi Add Edit Delete Help 2 Refer to the following relay server information to determine when a server requires modification or a new server requires creation Name Displays the name of the relay server defined during its addition or modifications Extreme Networks Wireless Management Suite Reference Guide Type Defines the FTP or TFTP server used to firmware provisioning and configuration management Description Displays the user provided description of the Relay Server Device Accessible Displays the IP address of the Relay Server accessible from the infrastructure IP WMS Accessible Displays the IP address of the Relay Server accessible from the WMS Server IP Sites Supported Displays the number of sites using the particular Relay Server Once reviewed assess if further configuration is required for a listed Relay Server For more information see e Adding a Relay Server on page 132 e Editing a Relay Server Configuration on page 133 e Deleting a Relay Server on pag
9. 5 From the My Networks menu select a device radio from amongst those supporting the site Summary r vion rautts ff reports pee 4 Save Site i RF amp Site Views Show MUs o e bd 8 sj The selected radio displays a red circle on the upper left hand side of the displayed MU icon Repeat this process with other radios within the site to differentiate them within the site map These radios potentially provide service for detected MUs o ae NOTE Device icons displayed using RF View display the color of the most severe status rather than the last alarm against the device If a user triggers an event to generate a Critical alarm RF View displays red for Critical If the user then triggers an event to generate an alarm with Major severity RF view still displays red and not dark yellow Extreme Networks Wireless Management Suite Reference Guide MAC 00 21 00 14 7 C B1 IP 0 0 0 0 6 Move your cursor over an MU s reddish circle the ones with a black center to display its MAC and IP addresses Use this information to interpret the credentials of MUs associated to the radios within a site and whether their location provides optimal service in respect to other radios populating the site Faults The Faults feature provides alerting and event monitoring by displaying network event summaries and alerts as dashboard views to identify faulty devices Reports can be optionally generated based on different even
10. Database information reports and events is deleted from the WMS database when it reaches its 5 GB capacity or after a configurable interval the default is 14 days Ensure you periodically backup the database to ensure information is properly archived If necessary conduct periodic purge removal operations to ensure the Database Management facility has adequate room for backup operations To review existing WMS database purge operations 1 Select Database Management from the Administration menu 2 Select Purge memm Name Status Last Purge Schedule Date Volume of Data Days Completed defaultPurgePolicy Active 11 15 2009 6 AM 14 Edit Deactivate Help 3 Refer to the following database information to discern whether a new purge operation is required or whether an existing one requires modification or deletion Name Displays the name assigned to the purge operation when it was created This name is not editable If necessary create a new purge operation Status When purge operations are added they display a Deactive state as defined in red Each purge operation must be activated by selecting the Activate button before it can be invoked Once activated its status changes from red to green and will commence at the scheduled interval Last Purge Defines the calendar date when the listed purge operation was last completed If Completed the purge was completed too long ago to be useful consider clicking the Activate button to
11. Release Ownership Please enter your comments jJoe Smith is no longer the owner of this L articular alarm and is releasing T8 of ARO characters 43 ox Cancel Provide comments if necessary describing why this particular alarm is moving back to its previous state A progress bar display the number of characters both used and remaining in the comment field Click OK to change the alarm s ownership or click Cancel to revert the alarm to its previous state without changing its ownership 5 To change the status of an alarm form its current state to Clear select an alarm from amongst those displayed and click the Resolve button Extreme Networks recommends changing an alarm s status to Resolve when the alarm event has been properly addressed and is no longer considered a threat to the WMS managed network Click OK to confirm the resolution of the alarm 6 To delete an alarm from those within the Alarms tab select an alarm from amongst those displayed and click the Delete button Click OK to confirm the deletion of the alarm Extreme Networks Wireless Management Suite Reference Guide Events Display the Events tab to review a summary of events with appropriate color codes The network event is displayed as red orange yellow blue and green icon for critical error major error minor error warning and clear state Informational states may not need to be addressed immediately whereas error states may r
12. Summit WMScanner can now pass information to and from WMS 6 Select the Save to WMS option from within the File drop down menu 33 New Drawing CTRL4N W Open Project Floor Plan CTRL O Import From WMS md Save Project CTRL 5 7 Validate the success of the export operation Refer to the My Network menu in the upper left hand side of the WMS console The exported Summit WMScanner drawing or site as used by WMS displays in alphabetical order amongst the sites already under the My Network AllSites menu Extreme Networks Wireless Management Suite Reference Guide Importing WMS Data into Summit WMScanner Use Summit WMScanner to import WMS site information into the Summit WMScanner application Once imported information can be shared between both applications as specific configuration activities dictate the use of one of the two applications To import WMS site information into Summit WMScanner 1 Select the Import From WMS option from within the Summit WMScanner File drop down menu C New Drawing CTRL N a Qpen Project Floor Plan CTRL 0 Ez Save Project CTRLeS Save to WMS Save Project As Ex o a gt NOTE A Summit WMScanner screen could display at this point in the import operation stating the WMS Server requires configuration This screen will display even if WMS Server parameters were provided but the password was not saved SummitWMScanner 2 WMS Server parameters are not configured Do
13. eo T NOTE Removing WMS also removes its required component applications Apache Tomcat Server MySQL database server etc that were installed simultaneously with the WMS application Extreme Networks Wireless Management Suite Reference Guide To remove WMS using the installation wizard 1 2 Select Start Programs Summit WM WMS Uninstall WMS Windows Installer Aue you sure you want to uninstall this product Click Yes to proceed with the removal The uninstall wizard begins removing WMS from the Windows 2008 server system You have the option of clicking Cancel to stop the removal of WMS If you cancel the removal of WMS once the removal process has begun the installation could be unstable Extreme Networks recommends you completely remove and re install WMS before attempting to use the application 19 Please wait while Windows configures Extreme WMS Gathering required information During the uninstall process a dialog displays the total time remaining to complete the program removal Once the uninstallation process is complete a screen displays confirming the complete removal of WMS from the Windows 2003 system The system is required to be restarted before WMS can be re installed back on your system For information on installing WMS again see Installing WMS in a Windows 2008 Server Environment on page 24 Getting a License Key To obtain the software license key 1
14. 21 40 Channel 153 e x Displays device event information in pie chart format for all the sites supported by this licensed version of WMS Displays compliance information for all sites Compliance is achieved by detecting configuration changes and alerting WMS about changes from the last saved configuration A controller has two types of default configurations a Saved Config and Running Config The Saved Config resides in a controller persistent file within the controller s file system The controller runs with the Saved Config after a restart The Running Config resides in controller memory The Running Config is equal to the Saved Config just after a restart Any changes made to the Running Config are lost in the event of a controller restart if changes are not saved For more information on configuring the mechanisms used to assess compliance see Compliance on page 73 Displays a ratio of the number of devices planned versus the number actually deployed and discovered for all the sites supported by this licensed version of WMS For information see Device Management on page 134 Displays a ratio of the different device models detected out of the total deployed for all the sites supported by this licensed version of WMS Displays a radio channel utilization report in pie chart format for all the sites supported by this version of WMS Select a channel to the right of the pie chart to assess how that channel in being utili
15. Choose a template whose configuration attributes require modification If the file has variables requiring modification click the Edit link displayed within the Variables column of this configuration template The Edit Configuration Template Variables screen displays The IP address and MAC address are fixed and cannot be modified Extreme Networks Wireless Management Suite Reference Guide Edit Configuration Template Variables IP Address MAC Address VARIABLE 157 235 93 52 00 04 96 43 4D CA 157 235 93 53 00 15 70 81 74 73 Page 1 of1 Status Double click a row to edit its contents 4 Modify information as needed within the file o NOTE Variable files are unique and may have different settings that can be adjusted by the user The variables subject to modification are frequently specific to the function of each file 5 Click OK to save updates to the template Click Cancel to disregard the updates and return to the Configuration Templates screen 6 Select Edit at the bottom of the Configuration Templates screen to update the following information for the template Extreme Networks Wireless Management Suite Reference Guide Edit Configuration Template Supported Model SummitWM3700 Template Name 3700 test Description 3700 test C Partial Total show running config 5 configuration of WM3700 version 4 0 2 0 015R version 1 3 a23 authentication login default local none ser
16. Clear Serial Number 7142520900190 MAC Address Type 00 15 70 68 68 50 802 11B8G 00 15 70 68 68 a0 802 1186 6 Refer to the following to review the attributes of the selected AP35XX access point Use the scroll bar to the right of the screen to navigate down to the information displayed below AP 35XX Access Point Details Radios RSSI SNR Signal Noise ratio Displays the name model description status WMS assigned location as well as device and network address information for the selected access point The access point also displays its firmware version to help assess whether its operating with the latest feature set Select the checkbox option to the left of a radio to display a set of performance details specific to that radio This step is where the performance troubleshooting of specific access point can best be assessed Displays the Re ative Signal Strength Indicator RSS for data traffic transmitted from the access point to its associated destination Select a point in the graph directly above one of the listed trend periods to display the radio name its RSSI and a time stamp of when the value was computed by WMS Displays the level of noise interference detected within this access point s WMS managed network by each hosted access point radio Select a point in the graph directly above one of the listed trend periods to display the radio name its SNR and a time stamp of when the value was co
17. 4 5 Note the Serial Voucher Number for the software on the product label located on the outside flap of the CD sleeve Note the MAC address of the Microsoft Windows Server hardware platform on which this software would be installed Navigate to the Extreme Networks License Server website at www extremenetworks com extreme upgrade htm Select the license for Wireless Management Suite Follow the instructions provided to generate and activate the license key o gt NOTE If you have not already registered this product with Extreme Networks you can register on the Extreme Networks website at http www extremenetworks com go productregistration Extreme Networks Wireless Management Suite Reference Guide Extreme Networks Wireless Management Suite Reference Guide QQ Planning Your Network Deployment Extreme Networks recommends any company planning to deploy a wireless network simulate their deployment plans prior to deploying the installation Summit WMScanner provides users with powerful and industry leading site survey tools for optimizing network deployment Summit WMScanner enables you to design model and measure 802 11an and 802 11bgn networks Building facilities and campus environments can be quickly modeled using menus that guide you step by step Quickly place access points during the WLAN design phase Once a WLAN has been deployed use Summit WMScanner s powerful features for measuring network performance and
18. 4 Click Next to continue Extreme Networks Wireless Management Suite Reference Guide Edit IP Range Eq Device Polling Status Polling iv Poll Device every fz Hour x Access Point Polling Status Polling I Poll Access Point every E Max Retries per Device x Status lt Back i Next gt Cancel 5 Optionally update the Device Polling configurations Status Polling Enables disables the polling feature for devices When enabled WMS automatically polls for device network status Poll Device every f Loan change the interval to perform device status polling The default value is 2 hours Status Polling Enables disables the polling feature When enabled WMS automatically polls for network status Poll Access Point f needed change the interval to perform polling The default value is 2 hours every Max Retries per Set the maximum retries per device if the device fails to respond to polling The Device default value is one retry 6 Click Next to continue or Back to return back to the Discovery Range Information screen Edit IP Range El Associate Site ODNS Lookup Select Site Name Description O NOC o UnknownSite O Summit3700 Extreme Networks 2nd Floor South Select Rows 5 v Page 1 ofi Status lt Back Finish Cancel 7 If needed change the site s to associate this Network Discovery range with Extreme Networks Wireless Management Suite Reference Gu
19. Back Finish Cancel 6 Select the site s to associate this Network Discovery range to 7 Select the DNS Lookup checkbox to enable DNS lookup for the site Extreme Networks Wireless Management Suite Reference Guide Selecting this option removes the sites from the screen and they no longer can be manually associated 8 Select Finish to complete the addition of the IP Range select Back to return to the device and polling screen or select Cancel to disregard your changes and revert back to the IP Range tab Editing an IP Range To edit an existing IP range 1 Select an IP range from amongst those displayed 2 Click the Edit button Discovery Range Information Range Name WiLab 1 IP Wildcard 192 168 100 2 9 SNMP Access Profile defaul y Enable Ping v Status Next Cancel 3 Update the following Discovery Range Information as required Range Name Lists the name for this range as originally assigned This is a not an editable value IP Wildcard Sets the IP range to search within You can use a wild card such as to specify variable IP addresses This is a required value SNMP Access Optionally set a different SNMP profile from the drop down menu The default Profiles profile is used by default Enable Ping Enables the ICMP ping feature The ping reduces the amount of time needed in the discovery process by checking if a device is up and running before attempting to extract information from it using SNMP
20. For more information see Configuration on page 72 8 pag Firmware Use the WMS Firmware feature for upgrading downgrading firmware on supported devices WMS can apply a firmware image to a single device or a group of homogenous same model devices Schedule a firmware updates at a user defined interval Firmware installations involve copying a firmware binary file to an FTP or TFIP Relay Server Device firmware files are quite large so to minimize network bandwidth files are copied to the respective site s Relay Server s For more information see Firmware on page 92 My Groups A group is a set of devices managed collectively within WMS These groups can be viewed and managed collectively from the My Groups menu Groups can be heterogeneous or homogeneous Heterogeneous groups contain devices of different device types whereas homogeneous groups contain devices of the same device type A wizard configuration approach as been included for creating and editing groups The wizard significantly reduces the time needed to administer multiple groups Extreme Networks Wireless Management Suite Reference Guide Group Tree OA System Group c All Wireless Controllers HG All Access Point EHE Static Group Dynamic Group Refresh Add Edit Delete Grouping allows portions of an enterprise segment to be viewed according to criteria appropriate for different management tasks Grouping devices simplifies complex manageme
21. If the template does not contain a variance file then variant information is not displayed and cannot be modified Extreme Networks Wireless Management Suite Reference Guide To modify an existing configuration template 1 2 3 4 Select the Configuration tab from within the My Networks menu item Select Templates Choose a template whose variance configuration attributes require modification Click the Edit link displayed within the Variants column of this configuration template The Edit Configuration Template screen displays The IP address and MAC address are fixed and cannot be modified Edit Configuration Template x Supported Model SummitWt3700 Template Name 3700 test Description 3700 test C Partial Total 24 show running config r configuration of WM3700 version 4 0 2 0 015R version 1 3 209 authentication login default local none service prompt crash info network element id WM3700 username admin password 1 bc75842809615d84539b5d717fd0c050c59c0767 username admin privilege superuser username operator password 1 fe96dd39756a041b7428309292652d366d73931F v Variable Name Insert variable at selected position select text first Status OK Cancel Supported Models Defines the supported model to which this template applies Template Name Defines the template name appropriate to the configuration s settings device or model Good template names contain combinations of the devic
22. Jobs that display No will not be run until enabled Enable Displays whether each IP Range is currently enabled Status Displays the status of the discovery process Devices Lists the number of devices detected for the site using the criteria you provided in the IP Range 3 Once reviewed consider any of the following discovery actions as required Starting Network Discovery on page 144 Stopping the Discovery Process on page 144 Adding an IP Range on page 145 Editing an IP Range on page 147 Deleting an IP Range on page 149 Scheduling a Discovery on page 149 Starting Network Discovery To start the discovery process 1 Select an IP range from amongst those displayed within the IP Range tab Optionally use the Select All option to select and begin the discovery process on each of the ranges displayed 2 Click the Start button If you selected multiple devices or used the Select All option the detection process will commence for one device at a time as listed from top to bottom within the IP Range tab Refer to the Status column within the IP Range tab to assess the completion of the device detection process The Status column will update to Completed when the device detection process has completed 3 Refer to the Devices column to review the number of devices detected for the site using the criteria you provided 4 Refine your search criteria as needed to improve the search Stopping the Discovery Process The network
23. The top five radios table displays the following throughout information for this site Radio Name Radio MAC Radio Type AP NIC MAC Channel Power dBm Troughput Kbps Device Name Lists the displayed radio s assigned name This name was determined by the radio s description in the controller or AP Displays each listed radio s factory provided MAC address Lists the radio band this site s top five radio is supporting Displays the AP s NIC factory provided MAC address Displays the channel the device radio is currently utilizing Assess whether the top five radios meet your channel disbursement needs or whether the radios are utilizing channels to close to one another within this site Displays the listed radio s current transmit power Lists the radio s throughout value in Kbps This is the last reported value to WMS from the last performance polling period Displays the name assigned to the listed device radio by WMS The top five clients table displays the following throughput information for this site Client Name Client Type Voice Data IP Address Client MAC Assoc AP MAC Throughput Kbps Lists the displayed client radio s assigned name This name was determined by the radio s description in the controller or AP If a friendly name has been associated to a MU in the controller it also appears in WMS If no name has been created the IP address is used Lists the radio band this top five
24. WMS Backup Nov14 2009 16 48 2ip 4879 11 14 2009 16 48 24 Are you sure you want to restore the database from the selected backup file This would require a reinitialization of WMS server The server would be unavailable for about 5 minutes while this operation completes Yes No Select Rows 10 y Page 1 of1 Restore Help The Restore screen displays inquiring as to whether you would like to restore the selected database 5 Select Yes to proceed Extreme Networks Wireless Management Suite Reference Guide eb CAUTION Invoking a database restoration stops the WMS server Once the restoration is complete after about 5 minutes the WMS server restarts and the user must login again Upon completion a Restore Completed Successfully dialog displays Database Details Use the data displayed within the Details tab to assess the data tables archived as part of the WMS database Central to this review are the dates defining the last time this information was backed up as an older time stamp can be a strong indicator of a need for a database backup or restoration 1 Select Database Management from the Administration menu 2 Select Details backup restore petaits puro X Table Name Size MB Last Updated statsdatall 11 2009 4 59 11 11 2009 23 51 07 statsdata11 13 2009 4 59 11 13 2009 23 51 11 statsdatall 12 2009 4 53 11 12 2009 23 51 07 statsdata11 14 2009 3 23 11 14 2009 16 28 34 stringdata11 13 2009 2 9
25. to define the site template configuration or select Back to change some site information in the previous screen Selecting Finish completes the addition of the site without adding a template configuration Extreme Networks Wireless Management Suite Reference Guide Template Configuration Email Template Select vy SNMP Trap Forward Select vy Status Back Finish Cancel 6 Optionally set an Email Template and SNMP Trap Forward Email Template Use the drop down menu to select a destination Email templates for forwarding alarms and events SNMP Trap Use the drop down menu to select the SNMP management server destination for Forward forwarding reported SNMP trap violations 7 Click Finish to save the site s configuration 8 Selecting Cancel disregards your changes to the site Editing a Site s Configuration An existing site may require its network address or other vales be modified to be more relevant to current use To revise the attributes if an existing site 1 Select an existing site from amongst those available within the Sites tab 2 Click the Edit button Extreme Networks Wireless Management Suite Reference Guide Edit Site ty Site Information Name Extreme Networks Description 2nd Floor South Address 3585 Monroe Street Admin Name Joe Smith Status Next Finish Cancel 3 Modify the following Site Information to edit the selected site Name Displays the name assigned for the site
26. 114 L M gt Next Cancel 8 Refer to the following to review the attributes of the selected access point radio Radio Details Mobile Units TX Retries Displays the radio s database ID its instance ID hardware encoded MAC address and radio type defining its band of operation List the MUs currently associated with this specific access point Optionally select an MU or group or MUs to further refine your troubleshooting inquiry by displaying device identification and performance information specific to individual associated MUs Displays the number of transmission retries for the selected radio Select a point in the graph directly above one of the listed trend periods to display the radio s identifier the number of radio retries and a time stamp of when the value was computed by WMS Extreme Networks Wireless Management Suite Reference Guide RSSI Displays the Relative Signal Strength Indicator RSSI for data traffic transmitted from the selected radio to its destination Select a point in the graph directly above one of the listed trend periods to display the radio name its RSSI and a time stamp of when the value was computed by WMS SNR Displays the level of noise interference detected within this radio s coverage area Select a point in the graph directly above one of the listed trend periods to display the radio name its SNR and a time stamp of when the value was computed by WMS Bit Speed Displays the Ave
27. 2 10 255 105 2 WM3600 10 255 105 216 11 13 2009 13 27 57 4183 WiLab View Backup Restore Compare Delete 3 Review the following backup file attributes to assess their use in backup and restore operations Name Lists the name of each backup file listed Extreme Networks Wireless Management Suite Reference Guide Device IP Address Time Created Size Relay Server Displays the device type of the device providing the backup configuration Displays the IP address of the device providing the configuration of the backup file Provides a time stamp of the time the backup configuration file was created Use this date to determine whether a current device s configuration should be compared to this backup file and perhaps if this back up configuration should be restored to the device Displays the size of the configuration file in MB Lists the name of the FTP or TFTP Relay Server maintaining the configuration files on behalf of WMS Once the attributes of each configuration backup file have been reviewed determine how device configuration backup and restore operations could be optimized by Viewing the Attributes of a Backup File on page 87 Conducting a Backup on page 88 Restoring a Configuration on page 89 Comparing Configurations on page 91 Deleting Configurations on page 91 Viewing the Attributes of a Backup File View a selected file s configuration settings in greater detail if the information displayed within the Backup
28. 73 Uptime Lists the time in days hours and minutes the controller or access point has been operational Site Name Displays the name of the site wherein this controller or access point resides Assess whether the number of devices listed for each site seems appropriate to the clients needs of the site Radios A WMS deployment is supported by sites comprised of controllers access points and their associated device radios whose hardcoded MAC address assigned name radio type channel power throughput and associated AP information can be listed collectively for all sites for specific sites and floors or individual device associations Extreme Networks Wireless Management Suite Reference Guide This information can help determine whether a site is properly load balanced is respect to the coverage needs of the clients within as well as whether the radio s channel and band is best suited to a site or floor s radio traffic requirements To display AllSite radio information Select the My Network main menu item Select AllSites a specific site or a specific controller or access point whose device associations you would like listed 3 Select the Summary tab if not already displayed Select the Radios tab Refer to the following information to assess the attributes of each listed radio Radio Name Lists the displayed radio s assigned name This name was determined by the radio s description in the controller or AP Radio
29. 802 114 00 04 96 43 50 10 255 105 247 157 20 TET ADP 35 x 02 11A 00 04 96 43 50 10 255 105 246 157 20 Bit WM3600 802 1186 00 04 96 43 50 10 255 105 247 6 20 ADP 35 x 802 1186 00 04 96 43 50 140 255 105 248 6 20 ADP 3Sxx 802 114 00 04 96 43 50 10 255 105 248 153 20 ADP 35nx IP Address Client MAC Assoc AP MAC Throughput Device Name Kbps MEE 2005 10 255 105 240 00 09 58 41 58 4C 00 04 96 43 50 70 The top five radios table displays the following Lists the displayed radio s assigned name This name was determined by the radio s description in the controller or AP Displays each listed radio s factory provided MAC address Lists the radio band this top five radio is supporting Displays the AP s NIC factory provided MAC address Displays the AP s IP Address Displays the channel the device radio is currently utilizing Assess whether the top five radios meet your channel disbursement needs or whether the radios are utilizing channels to close to one another Displays the listed radio s current transmit power Lists the radio s throughout value in Kbps This is the last reported value to WMS from the last performance polling period Displays the name of the device where the radio resides The top five clients table displays the following throughput information Lists the displayed client radio s assigned name This name was determined by the radio s description in the controller or AP If a frien
30. AP Channel isa A do n 4J Back Cancel Refer to the AP Connectivity Report for the MU to assess its association performance in respect to other WMS managed access point it could potentially be associated with 10 Select the Back button as needed to select and display the attributes of additional access points and MUs as a means of comparing performance or making determinations for better device placements and load balances Extreme Networks Wireless Management Suite Reference Guide Troubleshooting Adopted Access Points Adopted AP4610 and AP4620 access point performance data can be inquired at the device level for specific radios or for the MUs they are currently supporting To troubleshoot WMS managed 46XX model access points 1 Select the My Network main menu item 2 Select Diagnostics 3 Select the Troubleshoot Adopted Access Points checkbox Lispestetrsa Adopted cere Points lll To troubleshoot Adopted Access Points first select a Wireless Controller to use as a starting point Enter Search Criteria Name IP Address MAC Address WM3600 157 235 93 52 00 04 96 43 40 CA WM3600 157 235 93 53 00 15 70 81 74 73 IS S S WM3400 157 235 93 131 00 23 68 22 A6 72 Model Site SummitwM36C WMSSite SummitwM36C WMSSite SummitWM34C WMSSite If you are not able to find the Adopted Access Point above The device is not on your network or The device was never di
31. Dot option results in a site name being displayed as sitel engineering 2ndfloor whereas the same site name using the hyphen option would appear as sitel engineering 2ndfloor Select Save to commit the site naming convention displaying within the My Network node Logging Use the WMS Logging screen to view logs for events generated by WMS Once reviewed optionally conduct the following to save and archive a log file or modify a log file s attributes e Saving a Log File on page 179 e Editing a Log File on page 179 To view the attributes of existing log files 1 Select Logging within the Administration menu Name Max Lines File Name File Count Logging Log Level POLLERR 10000 nmserr txt 10 Yes VERBOSE POLICYERR 10000 nmserr txt 10 Yes VERBOSE TOPOERR 10000 nmserr txt 10 Yes VERBOSE EVENTERR 10000 nmserr txt 10 Yes VERBOSE ALERTERR 10000 nmserr txt 10 Yes VERBOSE MAPERR 10000 nmserr txt 10 Yes VERBOSE CONFIGERR 10000 nmserr txt 10 Yes VERBOSE PROVERR 10000 nmserr txt 10 Yes VERBOSE MISCERR 10000 nmserr txt 10 Yes VERBOSE AGENTERR 10000 nmserr txt 10 Yes VERBOSE CLIERR 10000 nmserr txt 10 Yes INTERMEDIATE POLLUSER 10000 amsout txt 10 Yes VERBOSE POLICYUSER 10000 nmsout txt 10 Yes VERBOSE Select Rows 10 x Page 1 of4 gt Save Edit Help 2 Review the following to discern whether an existing log file should be saved for archive in XML or revised to adjust the file s log level Name Displays the name of the generated log fi
32. Group define Search Criteria from the drop down menu to revise the members within this Static Group If the Group Type is Dynamic Group all devices matching your search criteria will be members of the group Select a Search Operator to define whether some or all of your search criteria must be satisfied to find a group Selecting OR provides a greater likelihood of finding groups as you only need to satisfy one of the search criteria to locate the group With AND all the criteria defined must be satisfied Use following filters to set the Search Criteria from the drop down menu IP address Uses the numerical non DNS IP address of the listed device as group search criteria MAC Address Uses device MAC addresses as group search criteria Model Uses a supported device model as search criteria for group membership Device Type Uses the device type as search criteria for group membership Options include Switch and Access Point Firmware Version Uses supported versions of device firmware as search criteria for group membership Site Name Restricts the search for devices to the site name provided System Name Uses the user friendly name assigned to devices when added or revised within WMS as group search criteria Use the Equals drop down menu to refine how each selected Search Criteria is used in the identification of devices for group membership Choose this item carefully in respect to the other criteria defined as the item selecte
33. Guide User name Enter the user name needed to update the Relay Server used by WMS Password Enter the password required to update the Relay Server used by WMS 5 Click OK to save your modifications 6 Selecting Cancel disregards your changes Deleting a Relay Server An existing Relay Server can be removed from the list of those available to WMS To remove delete an existing Relay Server 1 Highlight select an existing Relay Server 2 Select Delete to remove the existing relay server Delete RelayServer o Are you sure you want to delete the selection Server Information Relay Server name Relay Server type Description Associated sites Yes No 3 Select Yes to permanently remove the Relay Server Select No to preserve this server s availability amongst those displayed within the Relay Server tab Device Management Use the WMS Device Management facility to select devices and manage them directly through WMS The Device Management screen displays the name and IP address of the device as well as the WMS managed site each device was detected in An indicator displays whether the device is managed or planned by WMS To manage devices through WMS 1 Select Device Management from the Administration menu 2 Refer to the following as displayed for detected devices to discern what additional device management may be warranted Device Name Displays the user friendly name of the discovered device IP Address Displa
34. Profile Select Name IP Range SNMP Site Assoc Scheduled Enable Last scan finished Status Profile O WM370C 10 76 29 25 default wM3700 No Yes 01 12 2011 11 25 25 RRBs Fi WM340C 10 76 29 10 default wM34D0 No Yes 01 12 2011 11 25 25 BIE Fi AP4700 10 76 28 55 default AP4700 No Yes 01 12 2011 11 25 24 RRBs Select Rows 10 v Page 1 of 1 Select All Deselect All Start Stop Add Edi Delete Schedule Unschedule Enable Disable Help 2 Refer to the following to assess if an existing IP range can be used in its current configuration requires modification or a new range requires creation Start the discovery process as needed to discern the location of a networked device or all the devices listed simultaneously Select Use the Se ect checkboxes to add listed devices to a discovery operation Name Lists the name assigned to the network when added IP Range Displays the IP address range used by WMS to detect devices on the network SNMP Profile Displays the SNMP profile currently in use for the scan If no profiles have been created A default SNMP profile is used Site Associated Displays the name of the site the listed IP Range is currently associated with Last scan Defines the time when the last device discovery scan completed completed Extreme Networks Wireless Management Suite Reference Guide Schedule Displays whether each IP Range is currently scheduled to commence
35. SNMP v2 Once you have carefully reviewed the following consider any one of the following SNMP profile management activities e Adding a SNMP Profile on page 151 e Editing an SNMP Trap Forward Notification Template on page 162 e Deleting an SNMP Trap Forward Notification Template on page 162 Adding a SNMP Profile Add a new SNMP Profile to define a set of parameters used by WMS to connect to a device using SNMP WMS uses SNMP versions v2 and V3 for device discovery and management To add a new SNMP profile 1 Click the Add button from within the SNMP Profile tab Add SNMP Profile Profile Settings Profile Name Version vac y Port 161 Discovery Settings Provisioning Settings Timeout y Timeout 5 v 5 v seconds seconds Retries 1 Retries 1 x Status Next Cancel 2 Provide the following Profile Discovery and Provisioning settings to define the profile Profile Name Provide a name for the SNMP profile descriptive of its intended function This is a required value Version Define the SNMP version either v2 or v3 from the drop down menu Version v2c is selected by default Port Set the SNMP Port used as a User Datagram Protocol UDP port for SNMP communications This is a required value Extreme Networks Wireless Management Suite Reference Guide Timeout Seconds Retries Set the time out value in seconds after which SNMP will make the next attempt to connect to a device f
36. View supports the following configuration activities e Saving a Site on page 59 e RF and Site Views on page 59 e Showing MUs on page 61 Extreme Networks Wireless Management Suite Reference Guide Saving a Site Use the Save Site button to save revisions made to the configuration of a particular site Saved site configurations are stored within the WMS database To save the site information 1 Select the My Network main menu item 2 Select RF View 3 Select the Save Site option Site information for the selected site is stored in the WMS database RF and Site Views Use the RF amp Site Views screen to define how sites and devices display for a selected site RF views represent both the 20M Hz and 40MHz channels for 802 11n supported deployments o dd note When saving floor information populated with devices from Summit WMScanner to WMS it may take several minutes for WMS to display the devices once the floor is available within WMS To view RF amp Site as overlays 1 Select the My Network main menu item 2 Select RF View 3 Select RF amp Site Views A screen displays allowing you to set how devices are displayed within their coverage area Coverage Type RSSI X C 11bgn itan C 11n 24GHz 11n 5GH2 Wall Color Color Show Walls All gt Camera View Type Top Down Show Close 4 Refer to the following for more information on the settings in the RF amp Site Views screen C
37. WIPS Server This is a required value IP Address Enter the IP Address of the WIPS Server This is a required value Console Port Define the port the WIPS Server uses to connect to the WMS Server This is a required value Description Provide a user friendly description of the server to better describe its configuration or use with WMS 3 Define the following User Credentials Admin User Define the user credentials used to log into WIPS with Admin privileges This is a required value Admin Password Provide the existing administrative password needed to access the WIPS Server you are adding If the password supplied to WMS does not match the existing password of the WIPS Server then you will not be able to use this server This is a required value Confirm Admin Confirm the administrative password supplied above in order to initiate it This is a Password required value Guest User Set the credentials used to log into WIPS with Guest privileges Extreme Networks Wireless Management Suite Reference Guide Guest Password Provide the existing guest password needed to access the WIPS Server you are adding If the password supplied to WMS does not match the existing guest password of the WIPS Server then you will not be able to use this server Confirm Guest Confirm the guest password supplied above in order to initiate it Password 4 Click OK to save the new WIPS server configuration 5 Click Cancel to revert back to the WIPS Server Co
38. WMS Displays the level of noise interference detected within this radio s coverage area Select a point in the graph directly above one of the listed trend periods to display the radio name its SNR and a time stamp of when the value was computed by WMS Extreme Networks Wireless Management Suite Reference Guide Bit Speed Rf Utilization Number of MUs Adopted Displays the Average Bit Speed in bps format detected within this radio s WMS managed network by each hosted adopted access point radio Select a point in the graph directly above one of the listed trend periods to display the radio name its bit speed and a time stamp of when the value was computed by WMS Displays an approximate cumulative utilization for the selected radio This data calculated as throughput divided by average bit speed Select a point in the graph directly above one of the listed trend periods to display the radio name its utilization and a time stamp of when the value was computed by WMS Displays the radio s number of associated MUs over the timeline listed at the bottom of the screen Select a point in the graph directly above one of the listed trend periods to display the radio name its adopted MU count and a time stamp of when the value was computed by WMS 10 Optionally select an MU or group of MUs from within the Mobile Units field and select the Next button at the bottom of the screen to display deployment and network address information sp
39. a NOTE Screens and windows pictured in this guide are samples and can differ from actual screens Additional Documentation e Summit WMScanner User Guide WMScanner is a software package that enables you to layout model and measure 802 11an and 802 11bgn networks Building facilities and campus environments can be quickly modeled using intuitive menus which guide you step by step Using WMScanner you can place access points and predict signal coverage during the WLAN design phase Document Conventions The following conventions are used in this document to draw your attention to important information o e NOTE Indicate tips or special requirements eb CAUTION Indicates conditions that can cause equipment damage or data loss e WARNING Indicates a condition or procedure that could result in personal injury or equipment damage Extreme Networks Wireless Management Suite Reference Guide Notational Conventions The following additional notational conventions are used in this document e Italics are used to highlight the following Chapters and sections in this and related documents Dialog box window and screen names Drop down list and list box names Check box and radio button names Icons on a screen e GUI text is used to highlight the following e Screen names e Menu items e Button names on a screen e bullets indicate e Action items e Lists of alternatives e Lists of required steps
40. and define Email and SNMP notification templates When an error occurs on a WMS managed device the information is submitted to an administrator through a WMS defined Email address WMS uses notification templates to convey this information Additionally SNMP traps can be forwarded to upstream network management systems on any event reported in the WMS console For information on creating notification templates see Notification Templates on page 157 Import Export A Import Export screen enables WMS administrators to import export information relating to User Management Site Management Security Management Network Discovery and Notification Templates from one location The import export functionality has been consolidated within one screen for all administrative functions to better enable administrators the ability to perform file management without having to navigate to numerous places within WMS Extreme Networks Wireless Management Suite Reference Guide Extreme Networks Wireless Management Suite Reference Guide Installing and Licensing WMS WMS Installation WMS is based on Java technology to provide runtime compatibility on different architectures WMS is designed for the Windows 2003 Server environment exclusively Attempting to install WMS on a different operating platform renders the installation inoperable System Components The installation is comprised of the following software components e Apache Tomcat Server e M
41. begin the purge operation again Schedule Date Lists the hour of day the purge operation is to be begin The hour is listed in an am pm format Volume of Data Lists the historical time period in days in which WMS backup operations will be Days removed This default is 14 days A purge operation will not commence until you select Activate Once activated you can deactivate it at any time by select thing the Deactivate button Thus its a good idea to keep purge operations deactivated until sure they are required Extreme Networks Wireless Management Suite Reference Guide Editing a Database Purge Revise an existing database purge operation when they require increasing or decreasing their frequency as the 5 GB available for database backups nears capacity To revise an existing WMS database purge operation 1 Select Database Management from the Administration menu 2 Select Purge 3 Select an existing purge operation from amongst those displayed 4 Click the Edit button Edit Purge DB Policy Ed Name lefauitPuraet Start Purging 11 15 2009 6 AM y Frequency weekty y Volume of Data Days 14 Status OK Cancel The Edit Purge DB Policy screen displays 5 Provide the following information to complete the creation of the database purge operation Name Displays the name assigned to the purge operation when it was created This name is not editable If necessary create a new purge operation Start Purging D
42. client is supporting within this site Displays whether the listed client is supporting voice or data traffic in this site Displays the IP assigned to the client Displays each listed client s factory provided MAC address Lists the factory assigned MAC address of the AP this top five client is currently associated with Lists the client s throughout value in Kbps This is the last reported value to WMS from the last performance polling period Extreme Networks Wireless Management Suite Reference Guide Device Name Displays the name of the device where the radio is located For instance a radio may be located in AP3510 1 Device Specific Dashboards Unlike the all sites and site specific Dashboards an individual device Dashboard can be displayed to report data specific to the selected device o NOTE Once a device s specific Dashboard is displayed other device specific Dashboard options MU Clients WLANs Radios etc are available depending on the device model type selected from the Dashboard For more information see MU Clients on page 46 WLANs on page 47 and Radios on page 48 To display a Dashboard specific to a WMS supported device Select the My Network main menu item Expand the AllSites node in order to display the sites currently supported by WMS Expand a specific site and select the device for which you would like Dashboard information displayed Select Summary tab if not already dis
43. data collection process and return to the Configuration Attributes screen Configuration Use the WMS Configuration feature to configure supported Extreme Networks infrastructure devices identify changes to device configurations and accept reject the changes You can also backup and restore the device configurations o ab NOTE Administrators can now update multiple device configurations at the same time as opposed to just a single device regardless of whether the target devices reside in different floors or sites Compliance operations can be made at the device level within a particular floor or site within all sites within user created static and dynamic groups and within system groups When a device is discovered for the first time a compliance status check is run on the device During the compliance check WMS fetches the configuration on the device and saves it WMS uses this configuration as a master configuration Whenever a subsequent compliance check is conducted on the device the saved configuration is compared against the device s current configuration and the device s compliance status is updated The Configuration screen is partitioned into three tabs supporting the following e Compliance on page 73 0 Extreme Networks Wireless Management Suite Reference Guide e Templates on page 79 e Backup Restore on page 86 Compliance Compliance is achieved by detecting device configuration changes and alerting the WM
44. detection process can be terminated once begun and in progress Pis CAUTION If the SNMP V3 timeout and retries intervals are increased above their default values it will take longer to stop the discovery process If the SNMP v3 discovery process fails WMS will attempt the discovery using SNMP v2 To stop a network detection process 1 Select an IP range from amongst those displayed within the IP Range tab Optionally use the Select All option to select each IP range 2 Click the Stop button Extreme Networks Wireless Management Suite Reference Guide Refer to the Status column within the IP Range tab to verify that this discovery attempt has been Aborted Adding an IP Range When needed add a new IP range to define a new set of network device detection criteria To add an IP range 1 Click Add from within the IP Range tab x Add IP Range Discovery Range Information Range Name WiLab 100 IP Wildcard 192 168 100 2 9 SNMP Access Profile defaul y Enable Ping a Status Next Cancel 2 Provide the following Discovery Range Information as required Range Name Defines the name for this range This is a required value IP Wildcard Sets the IP range to search within You can use a wild card such as to specify variable IP addresses This is a required value SNMP Access Select a SNMP profile from the drop down menu The default profile is used by Profile default Enables the ICMP ping
45. display the radio name its RSSI and a time stamp of when the value was computed by WMS Displays the level of noise interference detected within this access point s WMS managed network by each hosted adopted access point radio Select a point in the graph directly above one of the listed trend periods to display the radio name its SNR and a time stamp of when the value was computed by WMS Displays the Average Bit Speed in bps format detected within this access points WMS managed network by each hosted adopted access point radio Select a point in the graph directly above one of the listed trend periods to display the radio name its bit speed and a time stamp of when the value was computed by WMS Displays an approximate cumulative utilization of each access point radio This data calculated as throughput divided by average bit speed Select a point in the graph directly above one of the listed trend periods to display the radio name its utilization and a time stamp of when the value was computed by WMS Extreme Networks Wireless Management Suite Reference Guide Number of MUs Adopted Displays each adopted access point radio s number of associated MUs over the timeline listed at the bottom of the screen Select a point in the graph directly above one of the listed trend periods to display the radio name its adopted MU count and a time stamp of when the value was computed by WMS 8 Select a radio checkbox from those availabl
46. e Configuration on page 72 e Firmware on page 92 e Diagnostics on page 97 My Network n g Q AllSites G dij noc c1 Bm wM3600 wM3600 Ea wM3400 El Jj unknownsite E Floori Bg P test Floort Refresh Page 1 of 1 a Refer to the Summary screen to assess the compliance and device status for either a selected site or for the cumulative number of sites managed by this licensed version of WMS Sites within the My Network menu can be expanded to display the controllers and access points supporting the site Extreme Networks Wireless Management Suite Reference Guide B allsites Jj noc Et Floori Ea wM3600 WM3600 C BY unk IP 157 235 93 53 4 MAC 00 15 70 81 74 73 F Model SummitwM3600 P test Planned No t p Discovered Yes a a mam a lite d Move your cursor over a device to display a pop up menu of device attributes Highlight devices as needed within specific sites to review the device s IP address MAC address model type planned designation parent controller or access point and operational mode Of particular interest within this pop up is whether the device was planned for deployment within the WMS managed network and whether the device was discovered by the WMS discovery function Periodically click the Refresh button to refresh device association status for the sites displayed Any sites either added or deleted since the last refresh will also update A site or device can be selected
47. file was created Use this data to determine whether a current device s configuration should be compared to this backup file and perhaps if this back up configuration should be restored to the supported device 4 Click Close to exit the View Device Backup screen and return to the Backup Restore tab Conducting a Backup Select the Backup tab to schedule and commence a backup operation Backups created and scheduled within the Start Device Backup screen will be displayed within the parent Backup Restore tab once created To start a device backup operation 1 Click the Backup button Start Device Backup Backup Name Daily Start the backup s now Start the backup s at this time lt 27 4 11 18 25 1 12 Status T 28 S 12 19 26 2 112 J gt s 3 10 17 24 31 7 May 2009 N P UN 29 30 1 2 T S 3 13 14 15 16 20 21 22 23 27 28 29 30 9 4E 6 2 AN Y OK 2 Provide a Backup Name relevant to configuration file 3 Either schedule the backup to start immediately the Start the backups now option is selected by default or select the Start the backups at this time checkbox and use the provided calender to define the day and hour of the backup Cancel 4 Click OK to commence the backup either immediately or on the scheduled time The Backup Restore Operation Result screen displays Extreme Networks Wireless Management Suite Reference Guide Backup Restore Operation Result Bac
48. for files like this from now on 4 Determine whether you would like to open the exported file with an XML editor or save the file to disk Click OK when completed Importing a WIPS Server A WIPS server provides intrusion detection and prevention services Use this option to import WIPS configuration information created on other WIPS servers or restore a WIPS configuration from backups taken previously Imported configurations consist of the WIPS server name IP address console port and description those elements defined when the WIPS server was created or modified Once imported the configuration s user credentials remain the same To import a WIPS server configuration Extreme Networks Wireless Management Suite Reference Guide 1 Select Import Export from the Administration menu 2 Select the WIPS radio button from within the Security Management field 3 Select the Import button Import File Import File A Browse OK Cancel lt 4 Browse to the location where the target WIPS files resides 5 Click OK to start the import operation 6 To stop importing WIPS information click Cancel Exporting a WIPS Server A WMS administrator can export a list of existing WIPS servers for archive or use with other licensed WMS deployments The list of WIPS servers is exported in XML format To export WIPS server information 1 Select Import Export from the Administration menu 2 Choose the WIPS radio button w
49. groups If a device is detected as missing it is automatically removed from any dynamic group to which it belonged If the device is later determined to no longer be missing it can be added to any dynamic group for which it meets the membership criteria For information on creating modifying or deleting a group Refer to e Adding a Group on page 115 e Editing an Existing Group on page 118 e Deleting a Group on page 119 Extreme Networks Wireless Management Suite Reference Guide Adding a Group To add a group set the criteria used to sort and group devices based on the shared attributes you define Add Static and Dynamic groups as needed System groups pre defined default groups cannot be added To add a group 1 Select the Add button from within the My Groups field Search Criteria Group Name Test Group Group Type Dynamic Group v operto Ano Mj dd Site Name y equals x Controller System name 3 Equals gt wnaao0 Finish Find Cancel 2 Provide a Group Name up to 32 characters long representative of the group you intend to create once the search criteria has been set and used to locate devices This is a required value 3 Define a Group Type of either a Static Group or Dynamic Group This is a required value If the selected Group Type is Static Group define Search Criteria from the drop down menu to add members to this Static Group However if the Group Type is Dynamic Group all devices ma
50. medium between WMS and Summit WMScanner HTTPS provides a more secure option and is the default value Define the password used with the administrative user name provided Select this checkbox to avoid having to supply the password with each subsequent import or export operation between Summit WMScanner and WMS 4 Click OK to save the configuration At this point in the Import operation select a Design as referred to in Summit WMScanner to choose the WMS site to be imported into Summit WMScanner The Select a Design To Download From WMS screen contains sites created in WMS that can be imported Once imported consider generating an RF heat map to discern areas of good coverage versus bad within this site A heat map is a visualization based map of the site s floor plan representative of the actual dimensions of the site s coverage area 5 Select an existing WMS site and click OK to begin the import operation into Summit WMScanner Upon the successful import of the site a design downloaded successfully screen displays Click OK to conclude the import operation Extreme Networks Wireless Management Suite Reference Guide My Network Configuration This chapter describes the main menu items displaying horizontally within the WMS My Network node User configurable menu items within the My Networks menu include e Summary on page 39 e Network View on page 51 e RF View on page 58 e Faults on page 63 e Reports on page 67
51. of the new user Editing the Attributes of an Existing User To edit the attributes role password and site association of an existing user 1 Select an existing user from those displayed within the User Management screen 2 Select the Edit button Extreme Networks Wireless Management Suite Reference Guide User Credentials Username Joe Smith Role guest v Modify Password Disable Old Password New Password Confirm Password i Status Next gt Cancel 3 Modify the following as required for the existing user Username Displays the user name assigned to this user when created This name cannot be modified using the edit function Role If needed modify the role assigned to the user Options include Admin user has complete read write access within WMS Guest user has read only access within WMS Modify Password Select the Enable link to display the values required to update this user s password Old Password Provide the existing password for the target user New Password Provide an updated password for the user The minimum number of characters that can be used in the creation of the password is 8 Confirm Password Confirms the update of the password 4 Click the Next button to edit the site association s for this existing user The Site Association screen displays with either All Sites or Selected Sites enabled as originally set for the user or when last modified 5 Optionally check S
52. on the two layout options see e Concentric Radial on page 55 Extreme Networks Wireless Management Suite Reference Guide e Hierarchical on page 55 Concentric Radial Concentric objects share the same center axis and origin with one another In the case of the Network View the center of the display is the area of focus AllSites a specific site or floor in which devices are deployed By default the center is a globe representing the AllSites view A user can select a site or floor however and it then becomes the center of the display with its deployed devices underneath The Network View can be further refined using the drop down menu options to adjust the lines arrows and distances between floors and devices v Layout ConcentricRadal X Link Length 0 4 Disable Animations iv Autofit Default X Concentric Radial When selected as a main layout option floors sites and devices populate the Network View cencentrically just from the site or floor down The concentric view allows the display to be manipulated based on the following menu options Default Devices are connected to their deployed floor using straight lines and with arrows Directed Arrows Devices are connected to their deployed floor using straight lines and arrows Orthogonal Devices are connected to their deployed floor using straight but fractured lines and arrows Bezier Devices are connected to their deployed floor usin
53. revise the attributes if an existing SNMP notification template 1 Select an existing template from amongst those available 2 Click the Edit button Edit SNMP Trap Forward EI Cu v2c SNMP Trap Forward Name Destination IP Address 10 255 105 222 Destination Port 162 s Trap Community WLAN Status OK Cancel 3 Modify the following as needed to edit the selected template SNMP Version Select the radio button of the SNMP version either 1 or 2 sending the trap to the defined destination This value can be modified SNMP Trap This name cannot be modified Forward Name Destination IP If necessary modify the destination IP address for receiving the traps sent by address WMS agent Destination Port f necessary modify the destination port value for receiving traps Community Enter a community name specific to the SNMP capable client that receives the traps The name is required to match the name used within the remote network management software This can be modified 4 Click OK when completed with the edit 5 Selecting Cancel disregards the revisions Deleting an SNMP Trap Forward Notification Template When the attributes of an existing SNMP trap forward template become obsolete or no longer apply to its intended use consider deleting the template To delete an existing template 1 Select an obsolete template from amongst those displayed 2 Click the Delete button Extreme Networks Wireless Management Suite
54. subject for the Email notification template to help differentiate from others with similar template properties If information is entered incorrectly WMS will prompt you to properly enter each value before creating the template Click OK once completed entering the information required to complete the template Click Cancel to stop the addition of the template and return to the Email Configuration tab Editing an Email Notification Template Update the properties of existing Email templates as needed when its properties are no longer completely relevant to its original purpose To edit an exiting Email notification template 1 Select an existing template from amongst those displayed within the Email Configuration tab 2 Click the Edit button within the Email Configuration tab Add Email Template 3 Email Template Name Engineering User Name Joe Smith Password 9999990999 SMTP Server IP Address 10 25 10 25 ai Recipient s Address emenetworks com Sender s Address emenetworks com Subject template info Status OK Cancel 3 Edit the following data to complete the update of the Email notification template Email Notification Template User Name Password SMTP Server IP Address Recipients Address Sender s Address Displays a name for the Email notification template This required value cannot be updated using the Edit function Updates the user name for the account used to send this email Provide a passw
55. template Select the Configuration tab from within the My Networks menu item Select Templates Click the Create button Create Configuration Template from Device x Device ae WM3700 IP Address 10 255 105 217 Template Name Description C This partial Configuration will be merged with existing settings C This total Configuration will completely replace existing settings The Configuration of this device must first be fetched for use as a starting point for the Configuration Template Status Continue Cancel The Create Configuration Template from Device screen displays Provide the following to complete the creation of the template for a target device model Device Name Provide a name for the device providing the configuration template IP Address Defines the IP address of the device Template Name Define a template name appropriate to the configuration s settings device or model Description Provide an adequate description for the template that explains its intended function perhaps in relation to its feature set and derived device model Select the This partial configuration will be merged with existing settings checkbox to define this configuration as only a specific feature modification and not a complete configuration replacement If you want to change only part of a device s configuration select the partial configuration option After the application of a partial template a device is not restarted With Extreme
56. the firmware image and those devices defined as incompatible will not Partial Firmware Install EJ Warning Only some of the selected devices are L7 compatible with the selected firmware only those will receive this firmware Summit WM3700 SummitWM3700 Compatible devices WM3600 SummitWwM3600 WM3600 SummitwM3600 Incompatible devices Install on only the compatible devices OK Cancel 9 If required review the information within the Partial Firmware Install screen to determine which Extreme Networks devices can receive the firmware image and which cannot Click OK to begin the firmware installation 10 Click Cancel to exit the screen and return to the Firmware screen without beginning the installation Refer to the Firmware screen s Jobs column to review the status of the firmware installation s Individual job links can be selected to display details describing each firmware installation s completion failure or progress If multiple installations are invoked for a single firmware image each can be displayed separately by expanding the job to display status for each Name Description Model supported es installing Import Install Review the status of the firmware installation for the selected job Extreme Networks Wireless Management Suite Reference Guide View Job Details X Job 10 le Type Firmware Install Status Completed Name Install Firmware adp3510 2 3 2 0 016r img
57. their installation To preview a WMS created configuration template Select a device and click on the Configuration tab Select Templates Choose a configuration template to display in detail Click the Preview button Preview Configuration Template on Device Ed Device Name WM3700 IP Address 10 255 105 217 Pwo N B Template Name 3700 test Description 3700 test Supported Model SummitwM3700 22 show running config configuration of WM3700 version 4 0 2 0 015R E version 1 3 aaa authentication login default local none service prompt crash info network element id WM3700 i username admin password 1 bc75a42809615484539b5d717fd0c050c59c0767 username admin privilege superuser username operator password 1 fe96dd39756a20411b74283a92926524d366473931f zl Close Review the information listed to help discern this template s relevance for the listed device model This information populating the screen was provided when the template was originally created However the Supported Model and the configuration information within the main window were populated by WMS when initially creating the template 5 Click Close to exit the screen and revert back to the Templates tab Editing an Existing Template Several key attributes of an existing configuration template can be modified as elements become obsolete over time If a template contains a variance file then the attributes of the variance can be modified
58. validating network designs Summit WMScanner is bundled with WMS on the product CDROM or Website download and is installed and licensed seamlessly with the WMS application Summit WMScanner does not function autonomously within WMS and has the ability to share data with WMS for those devices deployed within a Summit WMScanner maintained drawing To access the Summit WMScanner User Guide for detailed information on managing work spaces and creating drawings that can be used with WMS refer to http www extremenetworks com go documentation For information on installing Summit WMScanner for use with WMS see Installing Summit WMsScanner from WMS on page 31 Once correctly installed use Summit WMScanner with WMS to optimally share data between applications as specific site management activities dictate For more information see Exporting Site Information from Summit WMScanner into WMS on page 32 or Importing WMS Data into Summit WMsScanner on page 35 Installing Summit WMScanner from WMS WMS is shipped with Summit WMScanner Once WMS is installed and deployed optionally download Sit from within WMS extract the installation package install Summit WMScanner and begin porting site information between WMS and Summit WMScanner Once you have successfully installed Summit WMScanner refer to Exporting Site Information from Summit WMScanner into WMS on page 32 to begin moving information back and forth between the WMS
59. you want to proceed with the configuration ow JU J 2 Click Yes if need to set the WMS configuration or re supply the password if it was not saved with the Server configuration WMS Configuration WMS Server Configuration IP Address Port Number 8443 Communication Protocol S HTTPS Outre User Credenitials User Name Password JRemember Password Cow o9 3 Set the WMS Configuration or re supply the password if only the Password field is blank The WMS Configuration screen displays The screen is partitioned into three fields the WMS Server Configuration field is used to provide the network credentials required to access the WMS Windows Extreme Networks Wireless Management Suite Reference Guide 2003 Server and the User Credentials field provides the administrative credentials required to access and import site information IP Address Port Number User Name Communication Protocol Password Remember Password Provide the IP address of the WMS 2003 Server This is the destination Summit WMScanner will use to interoperate with WMS The Port Number is set automatically based on whether HTTP or HTTPS is selected For HTTP the Port Number is 9090 For HTTPS the Port Number is 8443 Provide a default user name of admin to access the WMS console Only administrative WMS users can interoperate with Summit WMScanner Define whether H77P or HTTPS is used as the connection and communication
60. 0 15 70 D9 46 91 NA Configuration Stat 15 days 18 hrs 25 m NOC AP 00 04 96 43 5 EMEN AP35SOUS 10 255 105 246 00 04 96 43 50 6C 2 3 2 0 015R Configuration Stat noc The above example displays the DeviceList for all the sites within this one large WMS deployment There are ten separate sites whose controllers and access points comprise this list If just a single site or floor were to be selected there may just be a few controllers or access points as that would most likely Extreme Networks Wireless Management Suite Reference Guide be sufficient to service the client needs of just that single site or floor If a single device were to be selected just the attributes of that one device would display within the DeviceList The following displays within the DeviceList regardless of whether all sites a single site or floor or just an individual device is selected Name Lists the names of the controller or access points detected Each name displays in the form of a link that can be selected to graphically display the controller or access point s device specific Dashboard For more information on device specific dashboards see Device Specific Dashboards on page 45 Status Assess the controller s or access point s current operational status based on the following indicators Critical Red Major Orange Minor Yellow Warning Blue Clear Green Info White Model Lists the model of each controller or access point Different control
61. 4 Click OK to save the update the firmware file and return to the Firmware Images screen 5 Click Cancel to revert back to the Firmware Images screen without saving the changes to the image Extreme Networks Wireless Management Suite Reference Guide Deleting a Firmware Image Determine whether an existing firmware image represents one that should be imported to supported devices or is obsolete and can be deleted Once removed the image is no longer available to WMS and must be re imported To remove an existing firmware image 1 Highlight select an existing firmware image 2 Select Delete to remove the existing firmware image Delete Firmware Image ty Are you sure you want to delete the o selected wm3700 4 0 2 0 010r img Firmware Image Yes No 3 Select Yes to permanently remove 4 Select No to preserve this firmware s availability amongst those displayed Importing a Firmware Image To import a device firmware file 1 Select the Import button within the Firmware Management screen Import Firmware Image 2 Enter or browse for the name ofthe Firmware Image file you wish to import Filename full path Description Sed edd O ww3600 ww3700 O wW3400 ap3510 O ap3550 O AP4700 Version Compatable Versions separate multiple items with commas Status Cancel 2 Enter the following to complete the import firmware request Filename full Click the Browse button and navigate to the location of the t
62. 5 216 Mac Address 00 04 56 43 4D A1 Last Seen Mov 13 15 58 05 Model SummitWM3 amp o00 Firmware 4 0 2 0 019R Location Description WM3600 Wireless Controller Version 4 0 2 0 01 amp MID 01a Status Critical Serial Number ov1 00089 WLANs Name ESSID Enabled Authentication Encryption Collection Time iv wana 3600 11bQ k true hone WPA WPA2 TKIP Mov 13 26 20 57 ju wiam 107 fake None 1 Lj WLAn22 122 false hone None Nov 13 26 20 57 Lj WANS 2600 11a m true None WPA WPA TKIP Woy 13 16 20 57 Lj WLAN26 126 false hone None Nov 13 16 20 57 Lj WLAN14 114 falte hone None Nov 12 14 20 37 Lj WLAM16 116 false hone None Wov 13 26 20 57 Lj wane 118 falte Kone None Nov 12 14 20 37 CPU Usage 200 190 Hbi cud Ol bii obli oni Hl idi M On Ina US DUE Dot adt dal RUE oak Sod oa lui iei odi ak o dal Qi dal dui al ud del qu sai SUE cid del codd oa isi OE iia o nae nol siii dd via ee ee en ee en 6 Refer to the following to review the attributes of the selected controller its available WLANs CPU usage access point associations and number of adopted MUs Use the scroll bar to the right of the screen to navigate down to the information displayed below Details Displays the name model description WMS assigned location as well as device and network address information for the selected controller Extreme Networks Wireless Management Suite Reference Guide WLANs Displays each WLAN available to the reporting co
63. 54 Alarm Policies Refer to the Alarm Policies screen to view the total number of alarms and events impacting a listed device Use this information to compare the total events occurring for a device versus the number of selected events for that device This information can also be weighed for significance against the total number of devices associated The Faults tab includes a graphical breakdown of event severity and category Extreme Networks Wireless Management Suite Reference Guide For more information see Alarm Policies on page 155 Notification Templates Notification Templates enable the creation of Email and SNMP trap policies that can be assigned to a site A single policy can be used across multiple sites and for multiple events Policies save time by eliminating the need to create a single template for each event WMS generated events which can be converted into alarms can forwarded via Email or SNMP trap For more information see Notification Templates on page 157 Configuration Templates Refer to the Configuration screen to modify or delete configuration templates A template is a configuration file that can be applied to a specific device model Templates have placeholders for providing variable values for either a full or partial device configurations Variable files supply unique configuration values within in the template Create variable files as required to perform configuration updates through the WMS co
64. 9 11 13 2009 23 51 11 stringdatall 12 2009 2 96 11 12 2009 23 51 07 tringdata11 11 2009 2 85 11 11 2009 23 51 13 stringdata11 14 2009 2 07 11 14 2009 16 30 59 statsdata11 10 2009 1 24 11 10 2009 23 51 09 stringdata11 10 2009 0 77 11 10 2009 23 51 09 Select Rows 10 x Page 1 of18 gt gt Help 3 Refer to the following database information to discern whether backup and restoration options are necessary Table Name Displays the name of the data table created during the last backup operation and stored as part of the WMS database Size KB Displays the size of listed database table in MB Last Updated Defines when the table was last updated Use this information to help assess when a backup operation is required to make more relevant information available to the WMS database 4 Once the above listed information is reviewed determine whether additional backup restoration or purge operations are required Extreme Networks Wireless Management Suite Reference Guide Database Purge The WMS database can be periodically purged to remove older or obsolete backup operations This is an important operation as WMS can only archive 5 GBs Purge operations can be added edited and deleted as purge operations need to be conducted more or less frequently Once added purge operations are not immediately invoked until you activate them This ensures data is protected until you are sure of the need to initiate the purge operation e CAUTION
65. AN checkbox eges Arent LA es Name Vj WM3600 L WwM3700 Bact Next To troubleshoot WLANS first select a Wireless Controller to use as a starting point Enter Search Criteria IP Address MAC Address Model Site 10 255 105 216 00 04 96 43 40 Al SummitwM36C NOC 10 255 105 217 00 04 96 43 40 B2 SummitWM37C NOC If you are not able to find the Wireless Switch above The device is not on your network or The device was never discovered by WMS Cancel 4 Select a controller or more than one controller to use as a locator for the specific WLAN you would like to troubleshoot Each controller displays its network IP address factory assigned MAC address model number and the WMS assigned site where it resides The selected controller supplies WMS with WLAN data once the controller can locate the WLAN within the WMS managed network If unable to find the target controller it is either not on the network or was never discovered by WMS No single controller is selected by default when the Wireless LAN tab is populated by WMS For information on device management see Device Management on page 134 For more information on network discovery see Network Discovery on page 142 5 Click Next to continue or provide search criteria to locate a controller that was not initially discovered by WMS Extreme Networks Wireless Management Suite Reference Guide Configuratior Diagnostics Mame wM3600 IP Addrece 210 255 10
66. AcceptConfig 0 1258146064203 Config Install 11 13 2009 13 01 14 11 13 2009 13 01 34 Completed 2 AcceptConfig 1 1258146072687 Config Install 11 13 2009 13 01 22 11 13 2009 13 01 22 3 WM3600 Backup 10 255 105 216 Config Backup 11 13 2009 13 26 30 11 13 2009 13 27 07 Completed 4 WM3600 Backup 2 10 255 105 2 Config Backup 11 13 2009 13 27 21 11 13 2009 13 27 57 Completed s WM3600 Backup 2 10 255 105 231 Config Restore 11 13 2009 14 26 34 11 13 2009 14 30 05 Completed 6 3700 backup 1 10 255 105 217 Config Backup 11 13 2009 14 27 14 11 13 2009 14 27 50 Completed 7 3700 backup 2 10 255 105 217 Config Backup 11 13 2009 14 27 40 11 13 2009 14 27 40 8 Install Firmware 4dp3510 2 3 2 0 Firmware Install 11 13 2009 15 26 49 11 13 2009 15 34 23 Completed 9 Install Firmware 4dp3510 2 3 2 0 Firmware Install 11 13 2009 15 46 36 11 13 2009 15 54 10 Completed Select Rows 20 y Details Cancel Help Page 1 ofi1 2 Refer to the following within the Job Status screen to assess each job s status Once reviewed existing WMS jobs can either be viewed in greater detail to assess their relevance Job ID Displays a numerical job ID or index assigned to the job when it was created This is a unique number auto generated by the WMS Server Name Displays the name assigned to job when it was scheduled Type Displays the type of firmware or config job files created on for each job ID Extreme Networks Wireless Management Suite Reference Guide Started Displays t
67. Administration page User Management Site Management and Network Discovery This will help users associate specific sites to users and help users associate SNMP profiles to sites Extreme Networks Wireless Management Suite Reference Guide Refer to the Administration menu to perform or review the following User Management on page 16 Site Management on page 16 Device Management on page 16 Security Management on page 17 Network Discovery on page 17 Network Monitoring on page 17 Alarm Policies on page 17 Notification Templates on page 18 Configuration Templates on page 18 Firmware Images on page 18 Job Status on page 18 Database Management on page 19 Logging on page 19 Import Export on page 21 License Management on page 19 About on page 19 Help on page 19 User Management The User Management screen displays a complete list of existing user accounts Manage these users from the WMS User Management screen Add modify delete and set user permissions as needed as the roles of WMS users change or become obsolete Use the User Management screen to define whether individuals are granted or restricted access to specific sites For more information see User Management on page 121 Site Management The sites maintained by WMS can be managed from a single Site Management facility The WMS administrator can add modify delete and define site information as needed The Site Management screen is partitioned into tabs supporting
68. Again when an administrator deletes a group all device references within that group are deleted but the device remains in WMS If a device is a member of a different group it will continue to be a member of that group despite its deletion from the other group o amp b NOTE Users cannot delete dynamically added devices from a group as dynamic groups are defined using the filter criteria set and are only subject to automatic removal when no longer meeting the criteria set for the group To delete a device group 1 Select a group from within the My Groups node Static Group column a NOTE Before considering the deletion of a group Extreme Networks recommends selecting the Refresh option from within the Groups menu screen to ensure the latest group and membership information is available for review 2 Click the Delete button Delete Group xi Are you sure you want to delete the selected Group Group Information Name Type Static Group Members OK Cancel A confirmation dialog appears with the name of the target group its type and the number of existing members 3 Click OK to confirm the group s deletion from WMS or Cancel to disregard the deletion Extreme Networks Wireless Management Suite Reference Guide The deleted group is no longer listed within the My Group menu Extreme Networks Wireless Management Suite Reference Guide D WMS Administration This chapter describes the WMS Administration men
69. C Extreme Networks9 Wireless Management Suite Reference Guide Extreme Networks Inc 3585 Monroe Street Santa Clara California 95051 888 257 3000 408 579 2800 http www extremenetworks com Published March 2011 Part Number 100356 00 Rev 03 AccessAdapt Alpine Altitude BlackDiamond EPICenter ExtremeWorks Essentials Ethernet Everywhere Extreme Enabled Extreme Ethernet Everywhere Extreme Networks Extreme Standby Router Protocol Extreme Turbodrive Extreme Velocity ExtremeWare ExtremeWorks ExtremeXOS Go Purple Extreme Solution ExtremeXOS ScreenPlay ReachNXT Sentriant ServiceWatch Summit SummitStack Triumph Unified Access Architecture Unified Access RF Manager UniStack the Extreme Networks logo the Alpine logo the BlackDiamond logo the Extreme Turbodrive logo the Summit logos and the Powered by ExtremeXOS logo are trademarks or registered trademarks of Extreme Networks Inc or its subsidiaries in the United States and or other countries sFlow is a registered trademark of InMon Corporation Specifications are subject to change without notice All other registered trademarks trademarks and service marks are property of their respective owners 2011 Extreme Networks Inc All Rights Reserved Extreme Networks Wireless Management Suite Reference Guide eo Table of Contents Chapter 1 About This Guide eere eerte tton o eae enata ki teo o epo ee pao epe HU da een Eb Eos PUSH eR Io Fe so epe siss
70. C e E REPE SR 158 SNMP Trap Forwarding ARR 160 Configuration Templates Rm 163 Editing an Existing Configuration Template sess 164 Deleting a Configuration Teinplate eet ore tte etse ero a e ee Pete beer SE dev ep basting 167 Firtware Imiages ud aided e i iaire Ee ira ATEEK En EASE EATE aa EENES eue ER apretar bac exse veau pb ehe dee 167 Editing a Firmware Image ccccccceccessecssesseescesecseceeceseeecessesecesecaecaecsaesaecsaesaecessseseeeeseeeeeesecaaeaesneeneeaeees 168 Deleting a Firmware Image ncc et HERE e aha RERO AREE REPE EDEN ET ERR UR 169 Importing a Firmware Image ssesesesesseseeeeeeeeeeeneenne ener eren en Est trennen nennen nennen trennen nennen 169 MEUM 170 Database Management RR 172 Database Back ip PE 172 Database R estOrati Oi iei cence cies iia rote tra gebe rcm pu x ania RR ru e Ede even 174 Database Details reote niet e teste diee n etes E train Hen eR ER HERE 175 IDEE E duri Pe 176 SEIusernuicio M 177 Hunc Ha 178 Saving a LOG dI NOR 179 Editing a Log File ener RT AR HER EE ERE ETE EE EET Ee EE 179 POVEDO eea E botte PERI fer ib t ocior etre Le nee eter 180 Importing User Information e ette e E RE HIE RH EET UE HET TR 181 Exporting User Information eese eene enn
71. F Views Use the RF View tab to define how coverage areas display within the WMS console The RF View tab also provides a means of displaying MU association patterns For more information see RF View on page 58 Faults The Faults feature provides alerting and event monitoring by displaying alerts and network event summaries as dashboard views to identify devices that may be in distress Reports can be optionally generated based on different alert criteria The Faults screen is partitioned into two tabs supporting the following e Alarms on page 63 e Events on page 66 The Alarms functionality provides an automated action at various levels of the event flow Alarm policies are defined using a configuration file based on device type The WMS alarm correlator defines the logic for generating policy based alarms and alerts by reading policies from a configuration file for the affected device Refer to the Events tab to review a summary of events with appropriate color codes Network events are displayed as red orange blue and green icons for critical error major error minor error warning and clear states Informational states may not need to be addressed immediately whereas error states may require immediate corrective action For more information see Faults on page 63 Reports WMS contains a list of pre defined Reports relevant to the device models supported When a user selects a device a list of applicable pre define
72. Firmware image path name wmsFirmwareImages Relay Server user name mini Fri Nov 13 15 27 19 PST 2009 SNMP request sent to get current firmware version Fri Nov 13 15 27 19 PST 2009 Got current firmware version 2 3 2 0 015R Fri Nov 13 15 27 19 PST 2009 SNMP request sent to set Relay Server type to 2 Fri Nov 13 15 27 19 PST 2009 Successfully set the Relay Server type Fri Nov 13 15 27 19 PST 2009 SNMP request sent to set provisioning params Server IP Address 10 255 105 222 Server Type 2 User name mini Filename adp3510 2 3 2 0 016r img Path 4 Refer to the following as displayed within the Details screen Job ID Displays a unique ID auto generated by the WMS Server Type Displays the type of firmware or config job files for this particular Job ID Status Displays the status of each job ID listed Possible states include Completed Job ran successfully with no problems reported Failed The job failed to complete Cancelled The job was terminated prior to completion Name Defines the job name created when the job was added Close Descr Displays a brief description of the job including the configuration or firmware file used and the target device for which it was intended Details Captures the various stages that the Server goes through for pushing the job onto the device The details page can be used for any debugging purpose by the administrators to identify any problems in the deployment 5 Cli
73. JP The Delete Configuration Template screen displays prompting whether or not you want to proceed with the removal of the template Click the Yes button to permanently remove the template Click No to cancel the deletion and return to the Templates screen Backup Restore Use the WMS Backup and Restore facility to backup templates configuration files conveniently from one location within WMS Once saved configurations can be restored to relevant supported devices The WMS backup and restore facility also compares backup configurations with current configurations for specific devices This comparison can serve as the criteria if necessary for restoring a backup configuration file to the device originally submitting the backup file o a gt NOTE During the back up and restore process details and status of the operation can be reviewed within the Administration gt Job Status screen P CAUTION WMS backs up configurations to C SummitWM WMS backup backup_data_time data If uninstalling WMS ensure this file is archived to a different location as uninstalling WMS deletes this backup file To perform configuration backup and restore operations 1 Select the Configuration tab from within the My Networks menu item 2 Select Backup Restore Templates Backup Restore Name Device IP Address Time Created Size bytes Relay Server WM3600 Backup 10 255 105 216 WM3600 10 255 105 216 11 13 2009 13 27 07 4183 WiLab WM3600 Backup
74. K when completed with the report save operation 6 Selecting Cancel disregards the export operation and reverts back to the Pre Defined tab Reviewing Individual Reports in Raw Data Format The content of an individual report generated on behalf of a selected device can be displayed in a tabular raw data format allowing you to review the MIB variable responsible for the report s content as well as the intervals subsequent reports have been generated To review the report content in raw data format 1 Select an existing report option from amongst those displayed for a particular device model 2 Select the Plot Graphs option 3 Select the View Raw Data option associated with the target report 3 Per WLAN Bitspeed bits per sec model SummitWM3600 for WM3600 Name Essid Variable Name Time Value WLAN4 104 wsCcStatsWlanSumLongAvgBitSpeed Sep 26 2009 12 00 00 o AM Sep 26 2009 01 00 00 AM sp 26 2009 02 00 00 1857142 Sep 26 2009 03 00 00 AM Sep 26 2009 04 00 00 AM Sep 26 2009 05 00 00 AM Sep 26 2009 06 00 00 AM Sep 26 2009 07 00 00 AM Sep 26 2009 08 00 00 AM Sep 26 2009 09 00 00 lt Extreme Networks Wireless Management Suite Reference Guide 4 Review the following for this report Title Name Essid Variable Name Time Value Lists the performance attribute being reported The title contains the element being captured within the report and the selected device mod
75. MAC Displays each listed radio s factory assigned MAC address This value cannot be modified by WMS Radio Type Lists the radio type each listed radio supports either 802 11a 802 11a n 802 11b g n or 802 11b g Channel Displays the channel the radio is currently utilizing Assess whether the listed radios meet your channel disbursement needs or whether the radios are utilizing channels to close to one another Power dBm Displays the listed radio s current transmit power Throughput Lists the radio s throughout value in Kbps This is the last reported value to WMS from the last performance polling period AP Name Displays the name of the AP each listed radio is currently associated to AP IP Address Displays the IP address of the AP each listed radio is currently associated with Network View Network View provides a visual representation of the network infrastructure devices mobile devices and logical connections between devices Network View includes a search function for finding network and mobile devices and obtaining status for each device in a WMS supported wireless network A Network View map is automatically generated by WMS based on the devices found in the Network Discovery process For information on conducting a Network Discovery to help populate the Network View see Network Discovery on page 142 When Network View is selected from the My Network main menu item the WMS display is populated with the following Netwo
76. NMP configuration on the controller or access point User Name Sets the SNMP v3 user name used when connecting to devices using SNMP This is a required value Extreme Networks Wireless Management Suite Reference Guide Security Level Set the SNMP v3 security level for this SNMP profile Select from Neither Auth Only or Auth and Privacy When Ve fher is selected no security is used When Auth Only is selected the user needs to define an authentication protocol and password If Auth and Privacy is selected the user needs to define a privacy protocol and password Authentication If required set the SNMP v3 authentication protocol Select from None MD5 or Protocol SHA Authentication If required set the SNMP v3 password for authentication Password Privacy Protocol If required set the privacy protocol Select from None DES 3DES AES128 AES192 or AES 256 Privacy Password f required set the SNMP v3 privacy password Click Finish to save your updates to this existing SNMP profile Select Back to move back to the Profile Discovery and Provisioning settings in case some additional modifications need to be made 7 Click Cancel to revert back to the SNMP Profiles tab without saving the profile Deleting an SNMP Profile When SNMP profiles become obsolete they can be removed from the list of those available within the SNMP Profile tab To delete an SNMP profile 1 Select an existing profile from amongst those avail
77. Networks controllers the configuration is applied to the running configuration and then saved Select the This total configuration will completely replace existing settings checkbox to define this configuration as a complete replacement If you want to change the device s full configuration you should select the total option After a total template is applied the device is restarted o e NOTE Altitude 3510 Altitude 3550 Altitude 4600 and Altitude 4700 Series devices handle configuration commands in a config file as blocks of information and substitute the current config with the newly specified config at block levels For example if an Altitude 3510 is currently configured with one WLAN and you want to add another WLAN the partial config template must add both WLANs the existing one and the new one This is because the Altitude Extreme Networks Wireless Management Suite Reference Guide 3510 replaces the existing WLAN config with whatever is specified in the config file and not just treats it as incremental 8 Periodically refer to the Status field to assess whether the any problems have been encountered in the creation of the template 9 Click Continue to proceed with the template creation using the settings provided thus far 10 Click Cancel to exit the screen and revert back to the Templates tab without creating a new template Previewing a Template Template configuration settings can be previewed prior to
78. P Trap Forward Notification Template Create a new SNMP Trap Forward Notification template as needed To create a template 1 Select the SNMP Trap Forward tab and click the Add button Add SNMP Trap Forward Ei C yi v2c SNMP Trap Forward Name To EPICenter T Destination IP Address 10 255 105 222 Destination Port 162 Trap Community WLAN ad seuss 00000000 OK Cancel 2 Provide the following information to define SNMP Trap Forward Notification SNMP Version Select the SNMP version either 1 or 2 sending the trap to the defined destination This is a required value SNMP Trap Provide a user friendly name for the SNMP resource receiving the trap information Forward Name Destination IP Specify a destination IP address for receiving the traps sent by WMS agent This Address is a required value Destination Port X Specify a destination port for receiving traps This is a required value Trap Community Enter a community name specific to the SNMP capable client that receives the traps The name is required to match the name used within the remote network management software This is a required value 3 Click OK when completed with the add operation 4 Selecting Cancel disregards the add operation Extreme Networks Wireless Management Suite Reference Guide Editing an SNMP Trap Forward Notification Template An existing SNMP Trap Forward template may require its address or other values be modified to be more relevant To
79. Reference Guide o Are you sure you want to delete the selected SNMP Trap Forward Yes No A confirmation prompt displays verifying if you want to delete this template 3 Click Yes to delete the template under the terms stated or click No to cancel the deletion Configuration Templates Refer to the Configuration Templates screen to modify or delete configuration templates originally created within the My Network menu A template is a configuration file that can be applied to a specific device model The template has placeholders for providing variable values for either a full or partial device configurations The placeholders follow a syntax convention defined by WMS For example there is a configuration command to define the time zone for the device such as timezone Asia Calcutta The template file would have it as TimeZone Within the template the variable is TimeZone whose value is fed through a variable file at the time of applying it to a device or groups of devices The variable file supplies the values for the parameters within in the template You need to create variable files to perform configuration updates through the WMS console o NOTE Templates require creation when conducting configuration updates through the WMS console To review the attributes of existing configuration templates 1 Select Configuration Templates from the Administration menu Model Name Description Time Created Type Variable
80. Restore tab proves inadequate to assess the file s relevance To view device configuration backups in detail 1 Select a configuration backup file from amongst those displayed within the Backup Restore tab 2 Select View View Device Backup x Backup Name WM3600 Backup 10 255 105 216 IP Address 10 255 105 216 Description Backup of device WM3600 10 255 105 216 Time Created 2009 11 13 13 27 07 0 LJ configuration of WM3600 version 4 0 2 0 015R F 1 version 1 3 aaa authentication login default local none service prompt crash info network element id WM3600 username admin password 1 bc75a428096154d84539b54d717fd0c050c59c0767 username admin pnvilege superuser username operator password 1 fe96dd397562041b74283a8929265243664d73931f 1 1 LU spanning tree mst cisco interoperability enable spanning tree mst configuration Close 3 Review the following backup file configuration information displayed within the View Device Backup screen Extreme Networks Wireless Management Suite Reference Guide Backup Name Displays the name of this backup file The IP address of the device providing the configuration file used in the backup also displays Review the contents of the backup file to ensure it is what is intended for archive Description Provides a brief explanation of the file s purpose and the device model the backup supports Time Created Provides a time stamp of the time the backup configuration
81. S about the configuration deviation from the last WMS saved configuration o NOTE Device compliance checks can be conducted on multiple devices simultaneously instead of just a single device at a time A controller has two default configurations A Saved Config and Running Config The Saved Config resides in a controller persistent file within the controller s file system The controller runs with the Saved Config after a restart The Running Config resides in controller memory The Running Config is equal to the Saved Config just after a restart Any changes made to the Running Config are lost in the event of a controller restart if changes are not saved A WMS saved configuration is the master or desired config for a controller The WMS compliance mechanism looks for changes in the controller s Running Config or Saved Config with respect to the WMS saved config After a configuration update is conducted using WMS the controller s Saved Config is retrieved and stored as a WMS saved config For a newly discovered controller the Saved Config is retrieved and saved as an initial WMS configuration o e NOTE Compliance checks can be conducted immediately see Checking a Device s Compliance Now on page 75 or automatically as WMS checks for device compliance every 4 hours To display device compliance attributes and assess a device s compliance 1 Select the Configuration tab from within the My Networks menu item The Comp
82. S does not display report content in real time or as actual device performance is positively or negatively impacted The default data refresh and polling interval in once an hour However the user has the option of changing the polling interval for data collection Viewing Pre Defined Reports Refer to the information within the Pre Defined tab to review a series of performance reports for a selected device Reports populate in spreadsheet format Refer to the Pre Defined tab s Date Selection Settings field to determine the interval data is collected for the report To display report information for a selected device model and determine the interval subsequent report data is collected 1 Select the My Network main menu item 2 Expand an existing site and select a target device for performance report population 3 Select Reports The Pre Defined tab displays device performance trending reports populated with information collected for the day default interval Extreme Networks Wireless Management Suite Reference Guide Pre petined uve E Reports for WM3600 Name El SummitwM3600 p Per WLAN Bitspeed per wlan RSSI per WLAN SNR 9 MU Average RSSI m MU Average SNR 9 MU Average Bitspeed gm MU Average Throughput m Radio Average RSSI m Radio Average SNR 9 Radio Average RF Utilization D Radio Average Bitspeed Date Selection c Today C Custom Start Date End Date Plot Graphs Review the report options av
83. Summit WMScanner No login or password requirement exists Within Summit WMScanner select the File menu and open an existing drawing or create a new one TT G Open Project Floor Plan CTRL 0 Import From WMS p Save Project CTRL 5 Save to WMS Save Project As Ext Make those modifications required necessary in Summit WMScanner to make the revised or new site drawing relevant for deployment in WMS Modifying or creating a drawing opens the drawing s project workspace within the Summit WMsScanner console Use Summit WMScanner to format the drawing and place access points During the system design phase information such as wall material types attenuation factors and configured access points are pulled from information stored in the project workspace To access the Summit WMScanner User Guide for detailed information on managing work spaces and creating drawings that can be used with WMS refer to http www extremenetworks go documentation Define the configuration Summit WMScanner uses to communicate with WMS From within the Summit WMScanner Utilities menu select WMS Configuration Project Information Set Create Project Workspace Geo Reference Buking Legend Labels Show Distance Between Points Preferences WMS Configuration The WMS Configuration screen displays The screen is partitioned into two fields the WMS Server Configuration field is used to provide the network cre
84. This parameter cannot be modified If wishing to create a site with a new name see Adding a new Site on page 126 Description If necessary modify the description of the site The maximum number of characters permissible is 32 Address Modifies the brief description of the site s physical address and location Admin Name Provide a name for the site s administrator 4 Click Next to proceed to the next screen to modify the site s Relay Server configuration Selecting Finish completes the edit of the site without modifying additional site parameters Edit Site Ey Choose Relay Server FTP Server WiLab j TFTP Server zl Status Back Next gt Finish Cancel 5 Update the FIP and TFIP Relay Server information for the site if needed FTP Server Define the FTP Relay Server used for the site from the drop down menu TFTP Server Define the TFTP Relay Server used for the site from the drop down menu Extreme Networks Wireless Management Suite Reference Guide Select Next to update the site template configuration or select Back to change site information in the previous screen Template Configuration Email Template Select v SNMP Trap Forward Select x Status lt Back Finish Cancel 6 Optionally set revise the Email Template and SNMP Trap Forward FTP Server Use the drop down menu to potentially change the destination Email templates used for forwarding alarms and events TFTP Se
85. able within the SNMP Profiles tab 2 Click the Delete button A Delete confirmation screen displays Q you sure you want to delete the selected Profile Name Yes No 3 Click Yes The selected SNMP profile is removed from the list Network Monitoring Use the Network Monitoring screen to monitor devices within sites managed by WMS The Network Monitoring uses a SNMP browser interface to manage the individual properties of devices Each device model has an associated data collection profile which identifies the list of attributes collected periodically from the device To review devices detected within the WMS managed network Extreme Networks Wireless Management Suite Reference Guide 1 Select Network Monitoring from the Administration menu Device Model Name Polling Frequency Attribute Count Device Count SumrmitWwM3700 i5mins 74 1 SummitwM3600 15mins 74 0 SummitwM3400 15mins 74 1 AP3510 15mins 51 AP3550 15mins 51 0 APA700 15mins 51 1 WIPS ihr 0 0 Select Rows 10 v Page 1 of1 Help 2 Refer to the following information within the Device Monitoring screen to assess the relevance of existing profiles Device Model Displays the name of the device being polled monitored by SNMP Name Polling Frequency Displays the interval used by WMS to poll the listed device for attribute and device count information The polling frequency is set at 1 hour by default Attribute Count Lists the number of MIB variabl
86. agnostics Poesnoard oewicoust MU ents cuve Rodos Name MAC Address IP Address Radio WLAN Authentication Encryption Roam Cnt AP Name Type Name Downlt Refer to the following MU Client information to assess the attributes of the device s client associations Name Displays the name of the connected client by either its assigned name if one has been provided or MAC address The name displays is the form of a link that can be selected to graphically display the MU s bitspeed signal strength throughout and retries Select specific clients as required to when device associations and performance need to be scrutinized Extreme Networks Wireless Management Suite Reference Guide MAC Address Displays the factory assigned hardware MAC address for each device listed IP Address Displays the IP address each associated device is using as a network identifier Radio Type Displays the radio band the listed device radio is using WLAN Name Displays the name of the WLAN the client is a member of on its connected controller Authentication Displays the name of the authentication scheme this client is using to secure its transmissions over the wireless network None is listed if authentication is not used by the listed device Encryption Displays the name of the encryption scheme this client is using to secure its transmissions over the wireless network None is listed if encryption is not used by the listed device Roam Cnt Defines the n
87. ailable for each support WMS device model listed to discern whether you would like to display a graph of a particular performance metric or save a report o as NOTE Multiple reports can be selected at once using the control and shift keys 4 Within the Date Selection field define whether you would like reports compiled daily default setting 12am to 12 pm or whether report information should be calculated in respect to a specific Start Date and End Date o amp b NOTE Reports display values for the previous day To configure a report for multiple days select the Custom option If you would like to define a report from 7 30 7 31 enter yesterday s date 7 30 as the Start Date and today s date 8 1 as the End Date 5 Select the Plot Graphs button to begin trending report data per the defined interval Once the graph is completed a graphical depiction of the performance metric similar to the one below displays Extreme Networks Wireless Management Suite Reference Guide Graphs for WM3600 Device model SummitWM3600 Today You have the option of selecting a report polling period and displaying a value for the report option selected within Pre Defined tab The selected reporting period appears as an orange dot with the time stamp and value calculated by WMS for that option displayed in orange boxes Use the cursor slider bar at the bottom of the graph to navigate to specific time periods as needed to bett
88. ains the latest feature set as Extreme Networks periodically releases versions with improved functionality To review WMS version and build information 1 Select About from the Administration menu About WMS Software Version 3 3 2 0 003R Build Date 2010 02 18 05 51 28 0800 Thu 18 Feb 2010 Tracking Id null Extreme Networks the Extreme logo Altitude and Summit are either trademarks or registered trademarks of Extreme Networks United States and or other countries All other trademarks are property of their respective owners The About WMS Software screen displays with the version installed the build creation date and its tracking ID Extreme Networks Wireless Management Suite Reference Guide C Customer Support o a gt NOTE Services can be purchased from Extreme Networks or through one of its channel partners If you are an end user who has purchased service through an Extreme Networks channel partner please contact your partner first for support Extreme Networks Technical Assistance Centers TAC provide 24x7x365 worldwide coverage These centers are the focal point of contact for post sales technical and network related questions or issues TAC will create a Service Request SR number and manage all aspects of the SR until it is resolved For a complete guide to customer support see the Technical Assistance Center User Guide at www extremenetworks com go TACUserGuide The Extreme Networks eSupport website pro
89. al facilities within the Compliance tab 6 Click No to cancel the compliance assessment and revert back to the Compliance tab Assessing a Device s Configuration Differential If a conflict exists view the differences between the saved WMS device configuration and the non compliant configuration detected by WMS To assess a device s configuration differential 1 Select the Configuration tab from within the My Networks menu item 2 Highlight a device controller or other from within the Compliance tab 3 Select Compare The View Device Compliance Differences screen displays View Device Compliance Details Ei Device Name WM3600 IP Address 10 255 105 216 Last Checked None yet Status Configuration compliance unknown Compliance Information not yet computed Close View the differences between saved configurations and a controller s startup configuration or running config or an access point s current configuration When configurations have been updated the deleted and new configurations are highlighted in different colors to help illustrate compliance differences Determine whether the noted differences require immediate resolution if so see Resolving a Non Compliant Device Configuration on page 76 4 Click Close to exit the screen and revert back to the Compliance tab Resolving a Non Compliant Device Configuration WMS can accept or reject the changes detected on a device If a device is in a non compliant state s
90. alid license allows you to legally use the product for a specified number of radio devices and potentially add extra licenses to extend WMS to support more sites and devices when needed For more information see License Management on page 186 About Refer to the About screen for WMS versioning and build information that may be required if contacting support Help Refer to the Help for help with this page Upgradable Software WMS supports software upgrades without data loss The installer archives data and populates it within the installation Extreme Networks Wireless Management Suite Reference Guide If the upgrade encounters an error it can revert back to its original state without loosing data The installer does not support a downgrade An upgrade must be on the same system where the legacy version was detected System Configuration WMS enables you to define how sites are displayed within the site tree as they are added When adding multiple parameters to a site name WMS allows you to separate them with either a dot or a hyphen For more information see System Configuration on page 177 Network View Network View provides a representation of the network infrastructure devices mobile devices and logical connections between devices Network View includes a search function for finding network and mobile devices and obtaining status for each device in a WMS supported wireless network A Network V
91. an theta ne EErEE ERE EE 123 Deleting an Existing User 4 re m n ederet E dete ienivideniea n ween 124 Site Matapenieh 1 8 eaten eret rU EH rer inerat qoia desta irr iau ida e Pee laa un 125 Site COMM Sura tO wi eio ir eris E E SENSU PIEE ER IURI RE 125 Relay Server Confie ratiOis M 131 Device Management EP 134 Mata gino De vies R 135 Deleting Devices I E tanh Wiis Ni ainda rnc 136 Moving DG VICES EET 137 Planning Devices 52 itia eei ite m eee bee P rne sential nin RE Enden 138 Security Management i eiii di pi eden petendi ioii AEs Rasta pite bct eo Cin e eed te dentate 139 Adding a WIPS Server Configuration endete eere Re te e EE e Ee o EAE Pe E EEEa 140 Editing the Properties of a WIPS Server sss ener nennen nennen nennen 141 Deleting a WIPS Setyer eio nacen mee rei dert Hee P e Fe eei Hd e EE E e ERE eU 142 Network Discovey e 142 IP RAN BOS PER 143 C Extreme Networks Wireless Management Suite Reference Guide SNMPProtiles c RE RARE NEU IEIUNII ee ean eee a i erE 150 Network MORBItoEIBP cd tere eee bee ete testo EAREN a reru ie dri TOS um EE eases 154 Alarm Policies iecore n rn RE HER COH E HT EUR E ceded de ici ere de des 155 Notification Templates niei testet tent d e oet echo td eed ee dtu epe eite vies ied dapes 157 Email Configurations iiie PR HH TH ENTRE UE EU ERR ER R HE
92. and Summit WMScanner applications oe a5 NOTE When Summit WMScanner is installed from WMS you can use Summit WMScanner for 14 days with a trial license For more information see Getting a License Key on page 29 To install Summit WMScanner for the first time from WMS 1 Login to WMS with the credentials of an administrative user 2 Refer to the My Network menu in the upper left hand side of the WMS console and select a site Extreme Networks Wireless Management Suite Reference Guide 9 If no sites have been created thus far WMS still displays a NOC default site that can be used to install Summit WMScanner Select a site and right click on it to display a My Network submenu Select the Download Summit WMScanner option Download Summit WMScanner A File Download screen displays prompting whether to open the Summit WMScanner installation package with a default utility or save to disk Select a file download option Once the Summit WMScanner installation package has been downloaded extract the zip archive Refer to the following two user guides for details of Summit WMScanner installation and license activation procedures on you laptop computer or PC e Summit WMScanner Quick Start Guide e Summit WMScanner Users Guide After successfully installing the Summit WMScanner the Summit WMScanner icon will display on the Windows desktop of your laptop computer or PC Summit WMScanner can now be launched from withi
93. and right clicked to display a menu of configuration items unique to the My Network menu Use this menu to optionally connect to a device launch or download WIPS or WMsScanner change a device s management state or remove a device from its WMS supported site o amp NOTE Not all options are available to each site or device GUI to Device https SSH to Device GUI to Device http Telnet to Device Unmanage Planned Cut The following can operations can be performed using the My Networks submenu GUI to Device Open a site choose a device and select the GU fo Device http option to connect http to this device using HTTP Once connected the device s login screen displays prompting for the correct user name and password before the device applet displays Extreme Networks Wireless Management Suite Reference Guide GUI to Device https Telnet to Device Launch WIPS UI Download WIPS Download Summit WMScanner Manage Unmanage Planned Unplanned Cut Paste Summary Open a site choose a device and select the GU to Device https option to connect to this device using HTTPS Once connected the device s login screen displays prompting for the correct user name and password before the device applet displays Open a site choose a device and select the Telnet to Device option to connect to the device CLI Once connected a login screen displays prompting for the correct user name and password c
94. anning Devices on page 138 Select and define a device as Unplanned when it was not a WMS planned deployment The device can still be tracked in contrast to other planned devices For more information on device planning see Planning Devices on page 138 Open a site choose a device and select Cut to remove the device from this site Ensure this device is no longer managed by WMS within this site before permanently removing it Once the user has selected a device and selected cut the Paste option is enabled Paste allows the user to paste move a device into any other site Display the Summary screen to review device and network address information for devices detected within the selected site Use this information to review the status of detected devices and their physical location A Dashboard function is one of the Summary screen sub functions The Dashboard is a significant enhancement to the WMS Summary functionality allowing administrators to make global all sites site specific and device specific inquiries into the performance network addressing and device health of all the components within a licensed WMS deployment For more information refer to Dashboard on page 40 A WMS deployment is supported by sites comprised of controllers and access points whose network address status and compliance information can be listed within the DeviceList Extreme Networks Wireless Management Suite Reference Guide A co
95. arget firmware file path Description Provide a description to differentiate the imported firmware from others with similar attributes Extreme Networks Wireless Management Suite Reference Guide Supported Model Select the appropriate checkbox to list the device this firmware image is o compatible with The defined models are listed within the Firmware Provisioning screen s Model s Supported column Version Ensure the correct version is specified for the target firmware file as correct versioning may help determine models to exclude from using this file Compatible List any known compatible firmware versions This will help determine the existing Versions files available for use with specific devices o a5 NOTE Altitude 3510 and Altitude 3550 use different versions of firmware 3 Click OK when completed with the import operation Refer to the Status filed to view the progress of the import operation 4 Selecting Cancel disregards the import operation and moves back to the Firmware Management screen Job Status Refer to the Job Status screen to view the firmware and config jobs files created on various devices This screen provides a single place to view the changes pushed onto the devices and captures the time the job was executed To view scheduled jobs and optionally view a job in detail to terminate kill its execution 1 Select Job Status from the Administration menu Job Name Type Started Ended Status 1
96. ate search criteria used in the device detection and discovery process Once defined conduct a search to find devices meeting the search criteria The Network Discovery screen is partitioned into tabs supporting the following configuration activities e IP Range Sets parameters for device and network discovery Network Discovery uses an associated SNMP profile as search criteria to discover and connect to devices e SNMP Profiles Before you can find devices define search criteria WMS uses SNMP to discover devices Create SNMP profiles for the sites and devices WMS supports both SNMP v2C and v3 when discovering devices The WMS Discovery module is enhanced to support scheduled discovery Scheduled discovery enables you to trigger discovery on a regular basis automatically This feature is especially useful when deploying using a phased approach Now you can still log into WMS and manually trigger discovery and automatically discover devices using a planned discovery interval For more information see Network Discovery on page 142 Network Monitoring Use the Network Monitoring screen to monitor devices within sites managed by WMS The Network Monitoring feature uses a SNMP browser interface to manage the individual properties of devices Each device model has an associated data collection profile which identifies the list of attributes collected periodically from the device For more information see Network Monitoring on page 1
97. ces tab to permanently remove these devices from WMS The devices displaying within the Delete Devices tab have been designated as Unmanaged within the Manage Devices tab o ab NOTE Devices you leave within the Delete Devices tab continue to display within the Manage Devices tab with a managed status of No Therefore do not delete the device from within the Delete Devices tab until absolutely sure you do not want to manage the device with WMS As long as a device is listed in the Delete Devices tab it can always be managed by WMS by changing its Managed value to Yes within the Managed Devices tab To delete a device Select Device Management from the Administration menu Select the Delete Devices tab Select devices to permanently remove by selecting their corresponding checkboxes located on the left hand side of the Device Name By default none of the devices are selected when the screen displays Manage Devices Delete Devices Move Devices Plan Devices Select Device Name IP Address Type Managed Planned Associated Site O WM3400EX 10 76 29 10 Controller No Yes wM3400 id AP47x0SJ 10 76 28 55 Access Point No Yes 4P4700 Select Rows 10 v Page 1 of1 Select All Deselect All Delete Help 4 Click the Delete button to permanently remove the unmanaged device s from both the Delete Devices and Managed Devices tabs Extreme Networks Wireless Management Suite Reference Guide 5 If nece
98. ck the Close button to revert back to the Jobs Status screen Extreme Networks Wireless Management Suite Reference Guide Database Management Refer to the Database Management screen to manage the WMS database WMS uses a database to archive and manage sites users and configurations Additionally create a database backup image file that can restore the WMS server configuration Creating a backup image is a recommended practice to periodically ensure WMS maintained device assets and data can be returned to their original state at the time the backup is made When backup jobs become obsolete consider periodically purging removing them and replacing them with more current backups eb CAUTION When the WMS database is restored from a backup the current state of the database is completely erased before the backup image is applied P CAUTION Database information reports and events is deleted from the WMS database when it reaches its 5 GB capacity or after a configurable interval the default is 14 days Ensure you periodically backup the database to ensure information is properly archived The Database Management screen is partitioned into tabs supporting the following Database Backup on page 172 Database Restoration on page 174 Database Details on page 175 Database Purge on page 176 eb CAUTION When restoring the WMS database all users are logged off and the WMS process will be shut down and then brought back up
99. counts and their credentials User credentials are fine tuned over a period of time WMS provides facilities to transfer these credentials for use on other WMS installations To import user credentials 1 Select Import Export from the Administration menu 2 Choose the User checkbox within the User Management field 3 Select the Import button Extreme Networks Wireless Management Suite Reference Guide Import File Ei Import File Browse OK Cancel 4 Browse to the location where the target files resides 5 Click OK to start the import operation 6 To stop importing user information click Cancel Exporting User Information To import user credentials they have to be exported from an existing WMS installation To export user information 1 Select Import Export from the Administration menu 2 Choose the User checkbox within the User Management field 3 Select the Export button You have chosen to open exported users xml which is XML Document from http 10 255 105 223 9090 What should Firefox do with this file Open with x Edtor defauk C Save File Do this automatically for Filles like this from now on Lx owe 4 Determine whether you would like to open the exported file with an XML editor or save the file to disk Click OK when completed Importing Site or Relay Server Information A site is a logical collection of devices managed collectively by WMS Relay Servers are u
100. cs intelligently and help determine the load balance of device radios and WLAN configurations To diagnose and troubleshoot issues impacting the WMS managed wireless network 1 Select the My Network main menu item 2 Select Diagnostics Summary Network View RF View Faults Reports Configuration Firmware Diagnostics Welcome to the Diagnostics area Here you will be able to diagnose and identify potential problems in your network Please select what you are trying to troubleshoot O Troubleshoot Wireless LAN OQ Troubleshoot Access Points AP3SXX or AP47XX Troubleshoot Adopted Access Points Troubleshoot Mobile Units The Diagnostics Area tab displays by default with checkbox options for troubleshooting WLANs access points and MUs For more information refer to Troubleshooting WLANs on page 97 Troubleshooting Access Points AP35XX or AP47XX on page 102 Troubleshooting Adopted Access Points on page 106 Troubleshooting Mobile Units on page 110 Troubleshooting WLANs Troubleshooting WLANs entails selecting a controller or group of controllers from amongst those managed by WMS selecting one or more WLANs from amongst those supported by the selected controller and assessing its throughout and performance To troubleshoot WMS managed WLANs Extreme Networks Wireless Management Suite Reference Guide 1 Select the My Network main menu item 2 Select Diagnostics 3 Select the Troubleshoot Wireless L
101. d 1 bc75842809615d84539bSd717fd0c050c59c0767 username admin privilege superuser username operator password 1 fe96dd39756ao0411b74283a9292652d366d73931f spanning tree mst cisco interoperability enable spanning tree mst configuration xj Yes No 3 Ensure the Backup Name and Description are correct since this configuration file is going to replace the one on the device that originally supplied the file as a backup The IP Address field validates the device IP address that originally supplied the configuration file This is the only device to receive the file restoration 4 Click Yes to commence the restoration of the configuration file The Backup Restore Operation Result screen displays Backup Restore Operation Result El Restore job was submitted successfully Go to Administration gt Job Status to watch the progress of the job OK The screen displays the status of the configuration restoration Refer to the Administration gt Job Status screen to watch the progress of the configuration restoration as it occurs Extreme Networks Wireless Management Suite Reference Guide Comparing Configurations The WMS Backup Restore function allows a device s current configuration to be compared to the configuration saved as a backup This is useful when determining whether a new backup file requires creation to capture useful updates since the last backup or whether a device s configuration requires restoration f
102. d could enhance or negate the effectiveness of other criteria Equals Not Equals Click the Next gt button to display a Template Configuration screen used to add an Email Template and SNMP Trap Forward destination to the group Click the lt Back button to return to the Search Criteria screen 10 Once your search criteria has been defined click the Find button The revised group membership displays within the Search Results field Extreme Networks Wireless Management Suite Reference Guide Those devices meeting the modified search criteria display as well as their status Each search criteria is displayed regardless of whether it was selected for use in the search 11 Use the Select checkboxes to select the devices you would like to include in the modified group 12 Use the Select All option to include all located devices within the group Selecting Deselect All negates their inclusion in the group 13 Select Save to add the selected members to this revised group Depending on the selected group type Static or Dynamic the new group is added to the appropriate group within the My Groups menu 14 Click Cancel to close the screen without saving your updates Deleting a Group Periodically the composition of a statically created device group may change to the point that the grouping of particular set of devices no longer makes sense When this occurs non default or dynamic groups can be permanently removed from WMS
103. d no upgrade path exists or if you have imported device attributes from a different licensed version of WMS and you have no way of supporting a local device firmware upgrade Once imported to the WMS server use WMS to import the firmware to a supported device Refer to the Firmware Images screen to manage firmware for the different devices managed by WMS Using the Firmware Images screen you can conduct the following e Editing a Firmware Image on page 168 e Deleting a Firmware Image on page 169 e Importing a Firmware Image on page 169 1 Select Firmware Images from the Administration menu Name Description Model supported wm3600 4 3 1 0 020r img bz2 test tftp SummitWwmM3600 wm3400 4 3 1 0 020r img t SummitwM3400 Import Edit Delete Help 2 Refer to the following to discern device firmware versions available for the listed devices Extreme Networks Wireless Management Suite Reference Guide Name Description Model Supported Defines the name of the firmware file The file name listed is typically a user friendly abbreviation of the actual file name This file was made available to WMS when the file was originally imported Lists a brief description of the firmware file Displays the names of the model supported by the listed firmware version The listed firmware image can only updated on this model Editing a Firmware Image WMS enables you to update several attributes of a firmware file displayed within
104. d reports is available for that device family The user can also select reports for a specific time period with a beginning and ending date to further refine the content of the report in respect to the reporting interval The data collected by WMS can be reported in either a raw data or graphical format The data collected within a WMS report is periodically polled by the MIB structures supporting WMS device monitoring and data collection activities The WMS reporting feature allows you to select a device model display its associated device count and collect its MIB configuration attribute s Reviewing the device configuration attributes in real time affords the user the advantage of assessing how the device reports network events based on the parameters and threshold values set for the device For more information see Reports on page 67 Configuration The Configuration module provides the ability to configure supported Extreme Networks infrastructure devices The feature also enables you to take corrective action if changes have occurred that could negatively impact a device s configuration SNMP is the protocol used for communication between WMS and a target device Configurations can be backed up archived and restored to relevant devices as needed Extreme Networks Wireless Management Suite Reference Guide The Configuration screen is partitioned into three tabs supporting the following e Compliance on page 73 e Templates on
105. del type Of particular interest within this pop up is whether the device was planned for deployment within the WMS managed network and whether the device was discovered by WMS Summary WMS has a dedicated Summary screen for reviewing network address information for devices detected within a selected site Use this information to review the status of detected devices and its physical location The Summary screen is an optimal place to review whether devices are in compliance Compliance checks ensure devices are operating with desired supported configurations Compliance is achieved by detecting configuration changes and alerting WMS about changes from the last saved configuration Lastly the Summary screen displays a ratio of devices found within a site versus the number deployed within the site using WMS as well as a ratio of the different device models detected out of the total devices within a site Network Views Network View provides a visual representation of the network infrastructure devices mobile devices and logical connections between devices Network View includes a search function for finding network and mobile devices and obtaining status for each device in a WMS supported wireless network A Network View map is automatically generated by WMS based on the devices found in the WMS Network Discovery process For more information see Network View on page 51 Extreme Networks Wireless Management Suite Reference Guide R
106. dentials required to access the WMS Windows 2 3 Server and the User Credentials field provides the administrative credentials required to access and import site information Extreme Networks Wireless Management Suite Reference Guide WMS Configuration WMS Server Configuration IP Address Port Number 9945 Communication Protocol S HTTPS Our User Credentials User Name Password JRemember Password Cx Com 4 Provide the following information Summit WMScanner uses to access and login to WMS IP Address Port Number User Name Communication Protocol Password Remember Password Provide the IP address of the WMS 2003 Server This is the destination Summit WMScanner will use to interoperate with WMS The Port Number is set automatically based on whether HTTP or HTTPS is selected For HTTP the Port Number is 9090 For HTTPS the Port Number is 8443 Provide a default user name of admin to access the WMS console Only administrative WMS users can interoperate with Summit WMScanner Define whether H77P or HTTPS is used as the connection and communication medium between WMS and Summit WMScanner HTTPS provides a more secure option and is the default value Define the password used with the administrative user name provided Select this checkbox to avoid having to supply the password with each subsequent import or export operation between Summit WMScanner and WMS 5 Click OK to save the WMS Configuration
107. der the terms stated or click No to cancel the deletion and revert back to the Email Notification tab SNMP Trap Forwarding SNMP management server destinations are required to forward reported SNMP trap violations within WMS These destinations are configured by selecting the SNMP Trap Forward tab and creating a trap forward destination IP address and defining SNMP version parameters To manage SNMP trap forwarding 1 Select Notification Template tab from within the Administration main menu 2 Select SNMP Trap Forward tab to display the SNMP Trap Forward screen Email Configuration SNMP Trap Forward SNMP Trap Forward Name Destination IP Address SNMP Version Destination Port Community To EPICenter 10 255 105 222 v2c 162 WLAN Select Rows 10 x Page 1 ofi Add Edit Delete Help 3 Refer to the following to determine if existing template can be used Extreme Networks Wireless Management Suite Reference Guide SNMP Trap Displays the user friendly name assigned to SNMP Trap Forward template when Forward created Destination IP Displays the destination IP address of the entity receiving the traps sent by WMS Address SNMP Version Displays the SNMP version number Consider any one of the following management activities e Adding an SNMP Trap Forward Notification Template on page 161 e Editing an SNMP Trap Forward Notification Template on page 162 e Deleting an SNMP Trap Forward Notification Template on page 162 Adding an SNM
108. designation to false to keep this information resident to WMS and prohibit it from going to the reporting device interface Alarm Any trap with a true designation has the alarm data reported outside of WMS Change the designation to false to keep this information resident to WMS and prohibit it from going to the reporting device interface Severity Displays the Critical Major Minor Warning or Info designation associated with this listed trap Optionally select the category from the screen to display a drop down menu used to change the category if a re classification is required Email Any trap with a true designation has the trap violation data sent to the Email template recipient you have created in WMS Change the designation to false to keep this information resident to WMS and prohibit it from going out via Email SNMP Trap Any trap with a true designation has the trap violation data sent to the SNMP management server Change the designation to false to keep this information resident to WMS and prohibit it from going to the SNMP management server Category Displays the Configuration Fault Performance Security Standard or Info category associated with this listed trap Optionally select the category from the screen to display a drop down menu used to change the category if a re classification is required 4 If modifications have been made to the event or alarm s legitimacy severity email SNMP status or category click the Save butt
109. determined by the radio s description in the controller or AP Extreme Networks Wireless Management Suite Reference Guide Radio MAC Displays the radio s factory assigned MAC address This value cannot be modified by WMS Each radio has a separate MAC address regardless of the radios residing within the same device Radio Type Lists the radio type the radio supports either 802 11a 802 11a n 802 11b g n or 802 11b g Channel Displays the operating channel assigned to the radio Power dBm Displays the listed radio s current transmit power Throughput Lists the radio s throughout value in Kbps This is the last reported value to WMS from the last performance polling period AP Name Displays the name of the AP the radio is currently associated with AP IP Address Displays the IP address of the AP the radio is currently associated with DeviceList A WMS deployment is supported by sites comprised of controller and access points whose network address status and compliance information can be listed collectively for each site for specific sites and floors or individually Select a device link within the DeviceList to launch its own Dashboard to assess whether the controller or access point is properly load balanced within a particular site or floor or whether its sufficiently carrying its device load in respect to other controllers or access points within the same radio coverage area To display the DeviceList 1 Select the My Netwo
110. dly name has been associated to a MU in the controller it also appears in WMS If no name has been created the IP address is used Lists the radio band this top five client is supporting Displays whether the listed client is supporting voice or data traffic Displays the IP assigned to the client Displays each listed client s factory provided MAC address Lists the factory assigned MAC address of the AP this top five client is currently associated with Lists the client s throughout value in Kbps This is the last reported value to WMS from the last performance polling period Lists the name of the device where the client is associated Extreme Networks Wireless Management Suite Reference Guide Site Specific Dashboard Site specific Dashboards are useful when performance and event information needs to be quickly assessed for a specific WMS managed site and the devices and radios comprising it To display a Dashboard specific to an individual site Select the My Network main menu item Expand the AllSites node in order to display and select a supported site Select Summary tab if not already displayed Select the Dashboard tab Critca Majo D Minor Warning D Cies ro PF 0 NY HR Configuration Compliance Planned Vs Discovered Running Configuration Changed Saved Configuration Changed Configuration Compiiant Unknown Configurabon Status Unknown Planned and Discovered Radio C
111. e Device Model Name Device Count SummitWM3700 1 ee Configuration Attributes The screen displays with device model names and their associated device counts listed within their respective columns 4 Select a device for which you would like attributes displayed and click the Configuration Attributes button The MIB variable s used within the device s configuration display Expand the MIB directory structure to display checkboxes next to each attributes that can be collected by WMS and added to the WMS database Refer to the Object Identifier OID and Description for assistance in selecting useful device attributes Extreme Networks Wireless Management Suite Reference Guide Configuration Attributes for SurmmitWM3700 Name Select oID Description E x SummitWM3700 E GJ internet a G3 mgmt c e snmpV2 E G3 mgmt g mib 2 o system lt yscontact Li 1 3 6 1 2 1 1 4 Details 4 yino me 1 3 6 1 2 1 1 5 Details systocation Lr 1 3 6 1 2 1 1 6 Details Bg interfaces m Bl itrable gal a B atTable 5 If an attribute requires additional review before determining whether to collect it click the Details link within the Description column The Configuration Attribute Description screen displays a detailed explanation of the MIB attribute 6 Once you have selected the attributes you wish to add to the WMS archive of available device MIB attributes click the Collect Data button 7 Click Cancel to terminate the
112. e for the selected access point and click Next to display a set of performance information specific to the selected radio Radio Details Description MAC Address Radio2 00 04 96 43 50 c0 Type 802 11A Mobile Units Name MAC Address IP Address Type vi 10 255 105 240 00 09 58 41 58 4C 10 255 105 240 802 114 TX Retries j 1 l a Back Next Cancel 9 Refer to the following to review the attributes of the selected access point radio Radio Details Mobile Units TX Retries RSSI SNR Displays the radio s database ID its instance ID hardware encoded MAC address and radio type defining its band of operation List the MUs currently associated with this specific adopted access point Optionally select an MU or group or MUs to further refine your troubleshooting inquiry by displaying device identification and performance information specific to individual associated MUs Displays the number of transmission retries for the selected radio Select a point in the graph directly above one of the listed trend periods to display the radio s identifier the number of radio retries and a time stamp of when the value was computed by WMS Displays the Re ative Signal Strength Indicator RSSI for data traffic transmitted from the selected radio to its destination Select a point in the graph directly above one of the listed trend periods to display the radio name its RSSI and a time stamp of when the value was computed by
113. e 134 Adding a Relay Server If the attributes of an existing server prove not useful to your requirements consider creating a new server 1 Click the Add button to define the attributes of a new relay server Add Relay Server Name Relay Server 1 E Description Engineering Support Protocol Used FTP v Device accessible IP 157 235 122 12 RFMS accessible IP 157 235 122 13 User name mudskipper hd Password 9990099009 Status OK Cancel 2 Add the following Relay Server Information as required Name Defines the new Relay Server name The maximum number of characters available to name the server is 32 characters This is a required value Description Enter a brief description of the Relay Server The maximum number of characters available to describe the server is 32 characters 3 Provide the following FTP TFTP Information as required Protocol Used Set the FTP TFTP or FTP and TFTP protocol from the drop down menu FTP is the default setting Extreme Networks Wireless Management Suite Reference Guide Device accessible Provide an IP address of a Relay Server accessible from the infrastructure This is IP WMS accessible IP User name Password a required value Provide an IP address of the Relay Server accessed from the WMS Server This is a required value Enter the user name needed to update the Relay Server used by WMS Enter the password required to update the Relay Server used by WMS 4 Clic
114. e My Network Firmware screen 6 Select a firmware image from those displayed and click the Install button to confirm the file and time the file is to be installed Confirm Firmware Install EI Installing adp3510 2 3 2 0 016r img onto AllSites Start the installation now C Start the installation at this time m Warning installing firmware will cause the selected device s to be rebooted Status OK Cancel The Confirm Firmware Install screen displays containing the firmware file name and target device of the firmware installation 7 Begin the firmware installation by clicking OK as Start the installation now is the default setting and is already selected Remember installing firmware on the target device will result in a device reboot and temporarily take the device offline while it reboots with the updated firmware version Ensure the firmware operation does not render the device temporarily inoperable during a peak support period 8 Select the Start the installation at this time checkbox and refer to the calender and drop down menu to define the month day and hour to commence the firmware installation Click OK to proceed Extreme Networks Wireless Management Suite Reference Guide When the firmware is successfully submitted to the target device a message window will pop up Click OK to acknowledge o eb NOTE A Partial Firmware Install screen could display stating that only the listed devices will receive
115. e an authentication protocol and password If Auth and Privacy is selected the user needs to define a privacy protocol and password If required set the SNMP v3 authentication protocol Select from None MD5 or SHA If required set the SNMP v3 password for authentication If required set the privacy protocol Select from None DES 3DES AES128 AES192 or AES 256 If required set the SNMP v3 privacy password Click Finish to save your changes to the SNMP profile Select Back to move back to the Profile Discovery and Provisioning settings in case some additional modifications need to be made 6 Click Cancel to revert back to the SNMP Profiles tab without saving the profile Editing an SNMP Profile Modify existing SNMP profiles as needed to refine the parameters used by WMS to connect to a device WMS uses SNMP versions v2 and V3 for connection and device management To modify an existing SNMP profile 1 Select an existing SNMP profile from amongst those displayed within the SNMP Profile tab 2 Click the Edit button Extreme Networks Wireless Management Suite Reference Guide Edit SNMP Profile Profile Settings Profile Name Version v3 iw Port 161 Discovery Settings Provisioning Settings Timeout s x Timeout 5 v 5 v seconds seconds Retries 1 E Retries fa Status Next gt Cancel 3 Provide the following Profile Discovery and Provisioning settings to modify the profile Profile Na
116. e enne nennen nennen enne rn nennen inerte enne 182 Importing Site or Relay Server Information sss ener 182 Exporting Site or Relay Server Information ccccccccecsecsseeeceseeseceseeseeeeeeeeeceseeseceseeseecaeesaecseceaeenseneeaeees 183 Importing a WIPS Server ee eere e e Hr HO ceeds IATER V FRUI SERA EHE Y e ER dH ea os 183 Exporting a WIPS Server scene teteeed iet estie ien dee eie ei t esit Aen eda ave ded coudectaadesessed duevazess 184 Importing an IP Range or SNMP Profile sess eene nennen enne nnne 184 Exporting an IP Range or SNMP Profile eene enne enne nen enne 185 Importing Email Notification Templates and SNMP Trap Destinations sse 185 Exporting Email Notification Templates and SNMP Trap Destinations sss 186 License Viana Cement ect esis as senina cs tesccinI DEIN IR IUE ULT EE E 186 ADOUR E extenovsedisoatevieneresavbea vues dane T A E S 188 Appendix A Customer SUpport esssesessesssrsessesoossesoesosssesoesoessesoesossoesoeseesoeeorsessoesorseesoreoresssesoesesseesoesesee 189 RE SiS AOI sere e E E E E 189 Documentation nti dee n dee e E EE EE EEE EEEE EE EERE E ege re E 189 Extreme Networks Wireless Management Suite Reference Guide Extreme Networks Wireless Management Suite Reference Guide About This Guide Introduction This guide provides information about using the Extreme Networks Wireless Management Suite WMS o
117. e information see Job Status on page 170 Extreme Networks Wireless Management Suite Reference Guide Database Management The WMS Database Management facility manages the WMS database WMS uses a database to archive and manage sites users and configurations Additionally create a database backup image file that can restore the WMS server configuration to its current state Creating a backup image is a recommended practice to periodically ensure WMS maintains device assets and data can be returned to their original state at the time the backup is made Periodically purge remove backups as WMS nears its 5 GB storage capacity o a5 NOTE When the WMS database is restored from a backup the current state of the database is completely erased before the backup image is applied When restoring the WMS database all users are logged off and the WMS process is shut down and then brought back up For more information see Database Management on page 172 Logging WMS generates log files and stores them internally within the WMS Server These files are used for capturing server activity and errors that may occur A file s logging level can be modified to revise the amount of information and detail captured in the event log For more information see Logging on page 178 License Management WMS uses a License Management facility to assess the status of your license and manage the licenses available to this version of WMS A v
118. e model names and partial or total within the name Description Provides a description of this template Define whether the template is a partial or total configuration using the radio boxes provided If you select Partial the template is stored as a partial configuration Use this template to incrementally update a device s configuration If you select Total the template is stored as a full configuration Use this template to replace a saved config or a non controller device s current configuration Provide the variable name you are within the Variable Name field Once provided ensure the configuration contains the correct variance For example if your template file has just the following line timezone _ TimeZone _ Extreme Networks Wireless Management Suite Reference Guide _ MAC Addresss _ IP Address _ _ Time Zone _ 00 A0 F8 65 E9 DA 192 192 5 240 Asia Hong Kong 92 192 5 232 00 A0 F8 65 E9 FC 1 North America New York Click OK to save the updated template and return to the Templates tab Click Cancel to revert back to the Templates tab without saving the changes to the template If needed modify a variant template a template containing variables by selecting Edit at the bottom of the Templates tab Refer to the Templates tab to assess whether individual templates contains variants that can be modified in addition to the template content itself o amp 5 NOTE Variance files are unique and may have dif
119. ecific to the selected MU 11 Select the Back button as needed to select and display the attributes of additional access points and MUS as a means of comparing performance or making determinations for better device placements and load balances Troubleshooting Mobile Units Troubleshooting MUs entails selecting a MU from amongst those managed by a WMS supported access point and reviewing its device attribute site deployment and associated radio information to better assess if the MU is being optimally supported by its associated radio To troubleshoot WMS managed MUs 1 Select the My Network main menu item 2 Select Diagnostics 3 Select the Troubleshoot Mobile Units checkbox Extreme Networks Wireless Management Suite Reference Guide Diagnostic Area Access Point mobile Units LL Search for the Mobile Unit you want to troubleshoot Enter Search Criteria Back Next Cancel 4 Select a MU or group of MUs from amongst those listed and click the Next button to display Mobile Unit details site deployment information network address data and performance information specific to the selected MU s Extreme Networks Wireless Management Suite Reference Guide Dugoets Aron Mcwe Point ci Unite E RN Mobile Unit Details Click Next to examine the Radio that this MU uses MU Name 10 255 105 240 MU Status Attribute Value Controller Name WM3600 AP Mame RADIO2 Mu IP 10 255 105 240 MU MAC 00 09 SB8 41 58 4C Radio Ty
120. ee ridi 11 15 2009 Start Time hh mm 10 00 c Daily Cc Weekly C Monthly Status OK Cancel 3 Define a Start Date in mm dd yyyy format 4 Seta Start Time in hh mm format 5 Configure whether the select IP Range s are to be used for network discovery Daily Weekly or Monthly Extreme Networks Wireless Management Suite Reference Guide 6 Click OK to schedule the file discovery using the intervals defined Those IP Ranges selected display a green Yes within the Scheduled column of the IP Range screen Schedule additional ranges as required or select the Unschedule button to revert their scheduled status 7 Click Cancel to abort the import operation and revert back to the IP Range tab Enabling an IP Range Scheduled IP Ranges cannot be started until they are enabled This allows a WMS administrator to optionally schedule multiple IP Ranges at different intervals but only enable specific ones as needed by the specific IP addresses they contain To enable an IP range 1 Select an IP Range or multiple ranges from amongst those that have already been scheduled 2 Click the Enable button Those IP Ranges selected display a green Yes within the Enabled column Enable additional ranges as required or choose an enabled range and select the Disable button to revert their enabled status SNMP Profiles Before you can discover devices you must define search criteria for the sites you want to discover devices for WMS uses SNMP t
121. el it represents Displays the device model the report supports Displays the ESSID of the device reporting its data to WMS for historical trending Defines the MIB attribute WMS uses to collect event information for the target device MIB attributes differ in accordance to performance attribute report selected Defines the intervals data collections occurred historically for the target device To revise the interval either customize a data collection interval from the Pre Defined tab s drop down menu or select the Schedule Report option associated with this specific report to either change the data collection interval for the report to daily or weekly Describes the reported value for this event at the time the value was reported this value is unique to the reported event 5 Close the report to return to the Pre Defined tab when completed reviewing the raw data output Live Reporting The WMS reporting feature allows you to select a device model display its associated device count and review its MIB configuration attribute s The WMS live reporting feature polls selected configuration attributes in real time You can select MIB attributes and run reports real time but the data is just for that instance It does not change what is collected for pre defined reports To display the configuration attributes of a supported device 1 Select the My Network main menu item 2 Select Reports 3 Select the Live tab Eree oetined Tuv
122. elect the Resolve button The Resolve Device Compliance Differences screen displays the changes to the device configuration Once reviewed either accept or reject the changes Extreme Networks Wireless Management Suite Reference Guide Accepting the changes updates the Saved Config within WMS and the device becomes compliant When you reject the changes WMS copies the saved configuration to device s start up configuration and reboots the device To resolve a non compliant configuration and save it as the device s new configuration 1 2 Select the Configuration tab from within the My Networks menu item Highlight a device controller or other from within the Compliance tab Ensure the selected device requires compliance resolution as there is no reason to resolve a configuration that s currently compliant Select Resolve Review the Status and the text in the main window as that describes in detail each configuration change that resulted in the compliance differential A message displays prompting whether you would like to accept or reject the changed configuration detected by WMS Click Accept to initiate a job to push the configuration to the device and save the modified configuration as the new WMS saved and compliant configuration Click Reject to initiate a job that pushes the WMS saved configuration back to the device and either saves it as saved config or as the device s current configuration Click Cancel to ex
123. elect Device Management from the Administration menu 2 Define devices to manage by selecting their corresponding checkboxes located on the left hand side of the Device Name By default a checkbox is not selected for any device listed Delete Devices Move Devices Plan Devices Manage Devices Managed Planned Associated Select Device Name IP Address Type Site O WM3400EX 10 76 29 10 Controller Yes No WM3400 E wm 3700 10 76 29 25 Controller Yes No WM3700 F AP4A7X05J 10 76 28 55 Access Point Yes Mo AP4700 Select Rows 10 v Page of 1 Select All Deselect All Manage Unmanage Help 3 If necessary use the Select All button to select and manage all of the devices listed Selecting the Deselect All option deletes their selection 4 Select the Manage button Extreme Networks Wireless Management Suite Reference Guide Refer to the Managed column Selected managed devices display an indication of Yes letting the WMS administrator know these devices should have their attributes collected and maintained by WMS Those devices selected and defined as Unmanaged display an indication of No within the Managed column o NOTE You cannot define some devices as Managed and others as Unmanaged within a single operation Deleting Devices The Delete Devices tab displays a list of detected devices defined as not managed by WMS Use the Delete Devi
124. elected Sites to display radio buttons for existing sites Change site access as needed for this user s WMS access Those sites not selected will remain unavailable for this user 6 Either select Finish to update the user s credentials in the User Management screen or select Back to return to the User Credentials screen 7 Selecting Cancel disregards the creation of the new user Deleting an Existing User Existing users can be removed as they become obsolete To permanently remove an existing WMS user Extreme Networks Wireless Management Suite Reference Guide 1 Highlight an existing user and select Delete within the User Management screen Delete User EJ Are you sure you want to delete the selected Joe Smith user Yes No 2 Click Yes within the Delete User screen to confirm the removal of the user The default admin and support users cannot be removed with this function Site Management Sites in WMS can be managed from the Site Management screen The WMS administrator can add modify delete and define site information from this screen The Site Management screen is partitioned into two tabs supporting the following configuration activities e Site Configuration on page 125 e Relay Server Configuration on page 131 Site Configuration Refer to the Sites screen to assess existing WMS sites 1 Select Site Management from the Administration menu 2 Select the Sites tab Relay Servers Name Add
125. elected for use in the search Extreme Networks Wireless Management Suite Reference Guide 9 Use the Select checkboxes to select the devices you would like to include in the group from the total devices found by WMS in the device search 10 Use the Select All option to include all located devices within the group Selecting Deselect All negates their inclusion in the group 11 Click the Save button to add the selected members to this group Depending on the selected group type Static or Dynamic the new group is added to the appropriate group within the My Groups menu 12 Click Cancel to close the screen without committing the results of the search to a new group Extreme Networks Wireless Management Suite Reference Guide Editing an Existing Group Modify a group s current membership or search criteria as needed to refine the group s relevance to your requirements To edit the properties of an existing group 1 2 Select an existing group from within the Static Group column Select Edit The Edit Group screen displays with the search criteria used to define the group and its current members Select Members to display the Search Results field used to assess the attributes of devices currently in this group Optionally select Finish to keep the existing search criteria used to locate the devices listed If necessary change the Group Type to either a Static Group or Dynamic Group If the selected Group Type is Static
126. eless Management Suite Reference Guide e 5 Click the Install button to begin the installation An Installing Extreme Networks WMS screen displays with status bar where the progress of the installation can be observed During the installation only the Cancel button is available Only select this option if you want to terminate the installation and start it again from the beginning later Once WMS is successfully installed an InstallShield Wizard Complete screen displays eo Extreme Networks Wireless Management Suite Reference Guide iS Extreme Networks WMS InstallShield Wizard lt 2 SE InstallShield Wizard Completed WIRELESS MANAGEMENT The InstallShield Wizard has successfully installed Extreme SUITE Networks WMS Click Finish to exi the wizard 6 Click Finish to complete installation and close the InstallShield Wizard o ae NOTE The login screen does not immediately display upon completion of the installation 7 To launch WMS once successfully installed in a Windows 2003 Server environment a Select Start gt Programs gt Summit WM gt WMS from the Windows 2003 Server o NOTE The WMS Server must be running on the Windows 2003 system before the WMS client application can be successfully opened Ensure the WMS Server is running before invoking the WMS Client b Select the Start WMS Server option c Select Launch WMS Client eb CAUTION Using the Start and Stop WMS Server options invo
127. entire configuration needed for normal operation Partial Configuration Template Contains only a subset of the complete configuration For example if the user wants to change just the WEP keys the device they would create a partial configuration template When this is applied to a device only the WEP keys would change and all other configuration parameters would remain unaffected Variable configurations are designed to apply a configuration template on a group of devices changing it slightly for each device Apply a variable configuration template on a group of devices Variance files must be created to perform configuration updates through the WMS console The job column displays the status of this templates recent activity Those templates current being installed display as installing Refer to the following as needed for WMS template configuration activities Creating a Template on page 80 Previewing a Template on page 82 Editing an Existing Template on page 82Installing a Template on page 84 Deleting a Template on page 85 The template creation feature enables you to create a configuration template from a device connected to WMS o a gt NOTE When creating a template you can also use static CLI commands wireless Extreme Networks Wireless Management Suite Reference Guide wlan 2 enable wlan 2 ssid wlan2 To create a template PW N B 5 Select a device for which you would like to create a configuration
128. equire immediate corrective action To display WMS events 1 Select Faults from within the My Networks menu item 2 Select Events D o REEBREEEERRRERR 5 EN Today By Category iii u Ili Last 3 days Last 7 days AA Lj Status Category Source IP Address Date Time Message Details g Waring Status Update AP 00 19 7 157 235 9352 Sep 26 2009 4 19 31 Access Poi g Major Status Update AP 00 15 7 157 235 93 52 Sep 26 2009 4 10 25 Access Poi Delete Refresh 3 Refer to the following within the Events tab to review events as well as their supporting message source and timestamp Status Category Source IP Address Date Time Message Displays the status of each network event Assess each event in the following order of significance Critical Red Major Orange Minor Yellow Warning Blue Clear Green Info White Displays the category for each alarm event listed The category itself does not directly coincide to the severity status of the event Displays the source typically a device name responsible for the generation of the alarm event reported to WMS Displays the IP address of the source device responsible for the generation of the event Displays the data and time the event occurred Displays a brief description of the event listed Extreme Networks Wireless Management Suite Reference Guide Details If an event displays a Details link select it to display a V
129. er assess the time trends of the selected report Once the content of each report has been reviewed the report s content can be saved as an individual spreadsheet file reviewed in a tabular raw data format or scheduled at a different interval Saving Individual Reports Once reviewed the contents of an individual report can be saved archived in spreadsheet format to location you designate To save the contents of a WMS generated report 1 Select an existing report option from amongst those displayed for a particular device model 2 Select the Plot Graphs option 3 Select the Download CSV option associated with the target report Extreme Networks Wireless Management Suite Reference Guide Opening downloaded csv file csv You have chosen to open 7 downloaded csv file csv which is a Microsoft Office Excel Comma Separated Values File from hittp 172 20 31 63 9090 r What should Firefox do with this file Qpen with Microsoft Office Excel def auk Save to Disk C Do this automatically for files like this from now on The Opening downloaded cso file cso screen displays for the target report 4 Determine whether you would like to open the exported report now or save the report to disk default setting You can optionally select one of the two checkbox options then select Do this automatically for files like this from now on to export all subsequent reports of the same type in the same manner 5 Click O
130. er wants to change just the WEP keys the device they would create a partial configuration template When this is applied to a device only the WEP keys would change and all other configuration parameters would remain unaffected Variables Variable configurations are designed to apply a configuration template on a group of devices changing it slightly for each device Apply a variable configuration template on a group of devices Variables must be created to perform configuration updates through the WMS console If necessary click the Edit button to change the attributes of an existing variable file Jobs The job column displays the status of this template s recent activity Those templates currently being installed display as installing When a job has completed select the Completed link to display a View Job Details screen that contains the Job ID configuration update activity conducted and the current status for the named configuration Editing an Existing Configuration Template Several key attributes of an existing configuration template can be modified as elements become obsolete over time If a template contains a variable file the attributes of the variable can be modified as well If the template does not contain a variable then variable information is not displayed and cannot be modified To modify an existing configuration template and if necessary the file s variables Select Configuration Templates from the Administration menu
131. es collected Device Count Lists the number of devices for which this profile is applicable 3 Change the polling interval if necessary for the devices listed by clicking the Polling Frequency column This displays a drop down menu containing a set of fixed polling intervals Select the a polling interval from this list Available polling intervals include 15 minutes 30 minutes 1 hour 2 hours 4 hours 6 hours 10 hours 1 day 2 days Alarm Policies Use the Alarm Policies screen to view the total number of events occurring for a selected device model name Use this information to optionally change an event or alarm state to true or false depending on Extreme Networks Wireless Management Suite Reference Guide your recognition of the event or alarm s legitimacy Additionally the severity of the event or alarm can also be modified once it has been reviewed for significance Previous versions of WMS enabled users to forward an alarm to a specific Email or SNMP interface This was slightly cumbersome in that users had to enter the Email or SNMP interface details multiple times based on the number of alarms they wanted to forward Users can create these interfaces once and associate them to alarms Users can also associate these interfaces at a site and group level This enables users to obtain all the alarms from the devices belonging to a specific site Additionally users who are managing groups can associate these interfaces t
132. feature The ping reduces the amount of time needed in the discovery process by checking if a device is up and running before attempting to extract information from it using SNMP Enable Ping 3 Click Next to continue Extreme Networks Wireless Management Suite Reference Guide x Add IP Range Device Polling Status Polling v Poll Device every 2 Hour y Access Point Polling Status Polling Ie Poll Access Point every 2 Hour x Max Retries per Device E Status Back Next Cancel 4 Set the Device Polling and Polling configurations Enables disables the polling feature for devices When enabled WMS automatically polls for device network status Select the interval to perform device status polling The default value is 2 hours Status Polling Poll Device Every Enables disables the polling feature When enabled WMS automatically polls for network status Poll Access Point Select the interval to perform polling The default value is 2 hours every Status Polling Max Retries per Select the maximum retries per device if the device fails to respond to polling The Device default value is one retry 5 Click Next gt to continue or lt Back to return back to the Discovery Range Information screen Add IP Range LX 9 Associate Site Opus Lookup Select Site Name Description Oo NOC o UnknownSite Oo Summit3700 Extreme Networks Select Rows 5 x Page 1 ofl Status
133. ferent settings that can be adjusted by the user The variants subject to modification are frequently specific to the function of each variant file Edit Configuration Template Variables IP Address MAC Address VARIABLE 157 235 93 52 00 04 96 43 4D CA 157 235 93 53 00 15 70 81 74 73 Page 1 lofi Status Double click a row to edit its contents OK Cancel 10 Double click a specific row to modify the contents of the variable Installing a Template To install a configuration template 1 Select a device on which you want to apply a template 2 Select the Configuration tab from within the My Networks menu item 3 Select Templates 4 Select a template from amongst those listed Extreme Networks Wireless Management Suite Reference Guide 5 Click the Install button Confirm Configuration Template Install x Installing WM3700 Template onto Summit WM3700 Template Name WM3700 Template Description WM3700 Configuration Start the installation now Start the installation at this time Status OK Cancel The Confirm Configuration Template Install screen displays containing the template name and description provided when the template was created Select the Start the installation at this time checkbox to refer to the calender and drop down menu to define the month day and hour to commence the template installation Click OK when selected Click Cancel to exit the screen and return to the Templates tab withou
134. g and site surveys WMS and Summit WMScanner provide a highly integrated toolset for network design management and survey Summit WMScanner allows you to import building floorplans and measure performance using its site survey capabilities Summit WMScanner allows WMS to define new coverage areas generate updated floor plans and display device locations Supported Infrastructure Extreme Networks WMS supports each of the following enterprise WLAN devices as one licensed device e Summit WM3400 WLAN Controller e Summit WM3600 WLAN Controller e Summit WM3700 WLAN Controller e Altitude 3500 Series Access Point e Altitude 4600 Series Access Point e Altitude 4700 Series Access Point o note Once you exceed the number of devices supported by your license you must increase the number of devices supported by the license to legally use WMS Extreme Networks Wireless Management Suite Reference Guide Features and Functionality WMS is positioned as Extreme Networks Enterprise WLAN network management and RF analysis tool offering the most desirable feature set previously available only across multiple individually licensed applications WMS supports the following features and functionality Summit WMScanner Site Planning on page 10 WIPS Sensor Support on page 11 My Network on page 12 My Groups on page 14 Administration on page 15 Upgradable Software on page 19 System Configuration on page 20 Network View on page 20 Diagnost
135. g bezeir curves with no arrows Bezier curves appear reasonably smooth at points of the curve Unlike some other curves bezier curves can fold over on themselves they can also be joined together to form smooth continuous shapes Circular Devices are connected to their deployed floor using smoothly curved lines with no arrows Link Length Use the slider to increase or decrease the distance between displayed nodes Disable Moves devices to their original locations without the benefit of the movement Automations animation you may have added to review various devices deployment scenarios Autofit Use the autofit option if the link length or other display option moves devices out of viewable range within the Network View display Hierarchical A Hierarchical network view allows you to define floors sites and devices in a manner where a floor or site with floors and devices below it is the parent object in the Network View Further layout refinements can also be made in respect to how devices are spaced from their deployed floor Extreme Networks Wireless Management Suite Reference Guide Hierarchical Node Spacing Sibling Spread Interleave nodes Honor node size View Controls v Layout Hierarchical X Top Down v Hierarchical Node Spacing iv Sibling Spread V intedemve nodes _ Honor node sire Use the slider to increase or decrease the spacing between the devices and floors within
136. guration from Relay Server Picked up device configuration from Relay Server Configuration backup completed Restoring a Configuration The WMS Backup Restore feature allows you to restore an existing backup configuration file to the device originally submitting the configuration into WMS This may become necessary when portions of a device s current configuration render its performance less than optimal Compare a device s current configuration to its backup as needed to assess when restorations are needed For information on comparing current versus backup configurations see Comparing Configurations on page 91 o a NOTE A backup configuration cannot be restored to a device that did not originally provide that particular configuration file into WMS Extreme Networks Wireless Management Suite Reference Guide To start a configuration restoration 1 Select a configuration backup file from amongst those displayed within the Backup Restore tab 2 Select Restore Restore Backup To Device x Are you sure you want to restore this configuration back onto this device Backup Name WM3600 Backup 10 2 IP Address 10 255 105 216 Description Backup of device WM3600 10 255 105 216 Time Created 2009 11 13 13 27 07 0 E configuration of WM3600 version 4 0 2 0 015R F version 1 3 aaa authentication login default local none service prompt crash info network element id WM3600 username admin passwor
137. h Indicator RSSI for data traffic within the selected WLAN s Each WLAN has its own RSSI which is factored into a collective RSSI measurement for the WLANs within the site map Extreme Networks Wireless Management Suite Reference Guide SNR Signal Noise Displays the noise level in dB format for the WLAN Do periods with increased ratio noise levels coincide with periods of increased data traffic within the WLAN Throughput Displays the throughput in bps format for each selected WLAN Use this information to assess whether traffic within this WLAN should be decreased to improve performance 9 Select the Back button as needed to select and display the attributes of additional WLANSs as a means of comparing performance Troubleshooting Access Points AP35XX or AP47XX Access Point performance data can be inquired at the device level for specific radios or for the MUs they are currently supporting To troubleshoot WMS managed access points 1 Select the My Network main menu item 2 Select Diagnostics 3 Select the Troubleshoot Access Points AP35XX or AP47XX checkbox Summary Network View RF View Faults Configuration Firmware Diagnostics Access Point AP35XX Search for the Access Point you would like to troubleshoot Enter Search Criteria Name IP Address MAC Address Model L AP47X0S 10 76 28 55 00 23 68 46 19 74 AP4700 V ADP 35xx 10 76 29 225 00 15 70 68 32 8F AP3510 If you are not able t
138. hannel Radio Retries Throughput Ratio Radio Report Channel 157 oss 802 11A 802 118G 6 D 610 O Channel 11 11 20 i 4 OO Channe 6 4 21 40 3 2 Channet 153 9 x 5 Refer to the following data appearing within the site Dashboard s top main display field Device Status Displays event status information in pie chart format for all this site Displays compliance information for the selected Compliance is achieved by detecting configuration changes and alerting WMS about changes from the last saved configuration A controller has two types of default configurations a Saved Config and Running Config The Saved Config resides in a controller persistent file within the controller s file system The controller runs with the Saved Config after a restart The Running Config resides in controller memory The Running Config is equal to the Saved Config just after a restart Any changes made to the Running Config are lost in the event of a controller restart if changes are not saved Configuration Compliance Extreme Networks Wireless Management Suite Reference Guide Planned Vs Discovered Radio Channel Radio Retries Throughput Radio Report Displays a ratio of the number of devices planned versus the number actually deployed and discovered for this site Displays a radio channel utilization report in pie chart format for the selected site Select a channel to the right of the pie chart to assess how that cha
139. he device used in the Dashboard and are available for listing the attributes of the clients connected to the device and to the attributes of the WLANS available for device connection AllSites Dashboard WMS can display a Dashboard with data polled from each site floor and device supported in this licensed version An all sites Dashboard is a useful single point of reference for performance and event information for an entire WMS managed deployment To display a Dashboard for all the sites currently supported by this version of WMS Select the My Network main menu item Select the AllSites node Select Summary tab if not already displayed Select the Dashboard tab PF WO N eae Extreme Networks Wireless Management Suite Reference Guide Dashboard DeviceList Radios Device Status Critical Mar D Minor D Warning D Cies LESS NX AA 5 Refer to the following all site data appearing within the Dashboard s top main display field Device Status Configuration Compliance Planned Vs Discovered Devices Per Model Radio Channel Radio Retries Throughput Radio Report MU Report Planned Vs Discovered gt a Discovered Ordy Configuration Compliance Runreng Configuraton Changed Saved Configuration Changed Configuration Status Unknown Planned and Discovered Radio Channel Radio Retries Throughput Ratio Channel 157 oss 610 Channel 11 11 20 Channel 6
140. he following device specific Dashboard information supports a controller and is representative of the WM3400 WM3600 and WM3700 models supported by WMS Name wM3600 IP Address 10 255 105 216 MAC Address 00 04 96 43 4D A1 Status Critical Uptime 19 days 19 hrs 32 mins 31 secs MU Count 1 Radio Count 6 Access Point Count 2 Last Status Poll Nov 12 2009 12 19 53 PM Last Data Collection Nov 12 2009 02 50 57 PM Next Data Collection Nov 12 2009 03 05 58 PM A controller displays higher level device information such as the amount of free space available to the controller s flash nvram system and RAM resources Port information also displays for data transmitted received and dropped over each of the controller interfaces listed Lastly uptime information displays for the controller over a defined timeline MU Clients As device specific Dashboards are displayed and reviewed the properties of the device s client associations can be displayed and reviewed in detail To display and review a selected device s MU client list 1 Expand a specific site and select the device for which you would like Dashboard information displayed Select Summary tab if not already displayed Select the Dashboard tab At this point MU Clients WLANs and Radios tabs could display as additional Summary Dashboard options for the selected device 4 Select the MU Clients tab summary Nework view RF view autts Reports configuration Firmware oi
141. he time when a particular job is scheduled to start The start was defined when the user originally created the job Ended Displays the time when a particular job completed Status Displays the status of each job ID listed Possible states include Successful The execution of this job was performed as planned from beginning to end Failed At some point during the execution of the job a problem was encountered and the job failed before its conclusion Cancelled Stopped before the job could complete 3 Select a job and click on the Details button to view the details of the job View Job Details Job ID 8 Type Firmware Install Status Completed Name Install Firmware adp3510 2 3 2 0 016r img Descr Install Firmware image adp3510 2 3 2 0 016r img on target ADP 35xx Job Item 1 Completed Device ADP 35xx IP Address 10 255 105 247 Model AP3510 Fri Nov 13 15 26 49 PST 2009 Job is ready and is being queued for processing Fri Nov 13 15 26 49 PST 2009 Checking if firmware image is present in the FTP Relay Server 10 255 105 222 Fri Nov 13 15 27 19 PST 2009 Firmware image is available for download at the FTP Relay Server Fri Nov 13 15 27 19 PST 2009 Provisioning request started Device IP address 10 255 105 247 Details Current firmware version 2 3 2 0 015R Target firmware version 2 3 2 0 016R Relay server protocol ftp Relay Server IP Address 10 255 105 222 Firmware image filename 8dp3510 2 3 2 0 016r img
142. his firmware provisioning feature WMS can apply a firmware image to a single device or a group of homogenous devices regardless of the floor or site in which they reside Schedule firmware installation jobs at user defined intervals This involves copying a firmware binary file to a FIP or TFIP Relay Server Device firmware files are quite large so to minimize network bandwidth the files are copied to the respective site s Relay Server s The file can then be used any number of times for all the devices belonging to that site Installing device firmware using WMS entails e Copying device firmware to the WMS Server e Importing a firmware image to the WMS repository and assigning metadata version applicable devices etc For information on importing a device firmware image to the WMS Server as well as supplying supported model information and metadata see Importing a Firmware Image on page 169 Extreme Networks Wireless Management Suite Reference Guide To install an available firmware image on a selected WMS supported device 1 Select the My Network main menu item 2 Select Firmware Name Description Model supported Jobs i L wm3600 4 0 2 0 015r img WM3600 4 0 2 0 015R SummitWM3600 wm3700 4 0 2 0 015r img WM3700 4 0 2 0 015R SummitwM3700 8dp3510 2 3 2 0 016r img AP3510 2 3 2 0 016R AP3510 8dp3550 2 3 2 0 016r img AP3550 2 3 2 0 016R AP3S50 Import Install 3 Refer to the following information to determine whether a
143. ian bp 7 roduc HOn eeen e e 7 Additional Documentations 1 eH HERR IRE EI EIN ae 7 Document Conyventiols scite isr t divin dicate ona Pesca aaepe side Degese pelesep vivi anak breue dea Ead 7 Notational Conventions RR 8 Chapter 2 Overview sscssssescsscsssssoossesssscansaneasssoncssscssonesssenssssnsascesesentssosessscssonsascansstnsseobessssessocosssconsdusasesissones 9 Abot WMS iesenii cen iani Ee eaaa oe E KAEA E EEE e ste EEEE Ae ois EEEE eels 9 SIN eB CEU D RM 9 Feat res and Functionalaty 14 ierit e TRE EE EA CHE EUH ETE ERU LET ERE EH ER ede eh 10 Summit WMScanner Site Planning eese ener enne nen nete etre etre nennen nennen 10 WIPS Sensor Support ces c ornate pent ree rte ERE Ratte ERU ER e FEE ERN ERORE Ee e Ne R Plot DEREN CHER UH ibE ret EUER EUER EU eS CREE THER 11 My p eo du x a E E 12 MY Ciro EE 14 Administrati OM usi eret a teer td eee E E 15 Upgradable Software cccccccecscessesseesecseecsecsseaecsecsaeceeceseeseseeessesesessesenesseseaecsaeaaecaessaeeeeeeaeeeesaeseaeeaeesaeenneaees 19 SMAJISUR TICINO 20 INGUWOEK VIeW acdteiece eei es pet rere en i oii etu rere oe ee E eee eee 20 Mesh Vis alizdtlOni cuseeeeisccs cecinit peek tete iran in Lider nse Mr imr Lives Et vise seine hearin 20 Dia BOSE SUPPOLE Mr 20 Dashboards a2 sses seeies exc avegsceexsctievs R E a e eee 20 Notification Templates E 21 Iioc qu mE C
144. ic Support on page 20 Dashboards on page 20 Notification Templates on page 21 Import Export on page 21 Summit WMScanner Site Planning Summit WMScanner enables the layout modeling and measurement of 802 11an and 802 11bgn networks Summit WMScanner allows CAD drawings and other formats to be imported into the application However it does not model the RF network based upon AP placement in the floorplan Administrators have to perform a manual site survey of the deployment area to identify problem areas and performance of the network o aa NOTE Before using WMS as your WLAN network management solution use Summit WMScanner to locate areas of optimal RF performance and plan and deploy network devices Once site drawings have been created in Summit WMScanner site and device information can be saved and shared between WMS and Summit WMScanner as configuration activities warrant WMS and Summit WMScanner Interoperation Summit WMScanner is bundled with WMS on the product CDROM and is installed and licensed with WMS Summit WMScanner does not function autonomously within WMS and has the ability to share data with WMS for those devices deployed within a Summit WMScanner drawing Summit WMScanner supports Altitude 3500 Altitude 4600 Altitude 4700 Summit WM3400 Summit WM3600 and Summit WM3700 model devices o a NOTE When Summit WMScanner is installed to your PC you can use Summit WMScanner for 14 days without a license Once exp
145. ide 8 Select the DNS Lookup checkbox to enable DNS lookup for the site Selecting this option removes the sites from the screen and they no longer can be manually associated 9 Select Finish to complete the edit of the IP Range select Back to return to the device polling screen or select Cancel to disregard your changes and revert back to the IP Range tab Deleting an IP Range IP ranges can be removed as they become obsolete To delete an IP range 1 Select an IP range from amongst those displayed within the IP Range tab 2 Click the Delete button A Delete screen displays prompting whether you would like to proceed with the deletion 3 Click Yes The selected range is removed from the list Scheduling a Discovery A WMS administrator can optionally schedule network discovery over a defined interval for each available range Once an IP Range has been defined and scheduled it can be optionally enabled and invoked at the scheduled time To schedule an IP range 1 Select a range from amongst those displayed within the IP Range tab 2 Click the Schedule button The selected IP Range displays within the Range Names field o ab NOTE More than one range can be selected at the same time for scheduling within the IP Range screen However when scheduled at the same time each range will use the same Start Date Start Time and Daily Weekly or Monthly interval Schedule Discovery Ey WiLab 100 Range Names Start Dat a m
146. iew Details screen The variable name and key SNMP information display to help assess how this event was triggered Those events raised representing alarms are separately tracked for better event troubleshooting Refer to the Alarms tab as needed to assess critical conditions flagged by WMS 4 Select an event from amongst those listed and select the Delete button to remove from this events from the list displayed within the Events tab 5 Optionally select the Refresh button to re populate the events list with new events that may have occurred since the list was last populated Reports WMS contains a list of pre defined reports relevant to the device models supported When a user selects devices a list of applicable pre defined reports is available to the user for that device family The user can also select and customize reports for a specific time periods with a beginning and ending date to further refine report content in respect to a defined reporting interval The data collected by WMS can be reported in raw data and graphical formats The data collected within a WMS report is periodically polled by the MIB structures supporting WMS device monitoring and data collection activities The WMS reporting screen is portioned into three tabs supporting e Viewing Pre Defined Reports on page 67 e Live Reporting on page 71 o e NOTE Reports generated by WMS provide information for a trended historical period defined by the user WM
147. iew map is automatically generated by WMS based on the devices found in the WMS Network Discovery process For more information see Network View on page 51 Mesh Visualization Mesh Visualization allows users to visually view Mesh deployments WMS periodically queries the controller to obtain details about the Mesh network For more information see Mesh Visualization on page 53 Diagnostic Support The Diagnostics feature is to assist users in troubleshooting potential problems impacting WLANs access point radios and mobile units client devices The diagnostics feature allows you to review and compare throughput and performance statistics intelligently and help determine the load balance of device radios and WLAN configurations The diagnostic tab uses a wizard based interface for troubleshooting common network problems For more information see Diagnostics on page 97 Dashboards A Dashboard function is one of the Summary screen s sub functions The Dashboard is a significant enhancement to the Summary functionality allowing administrators to make global all sites site specific and device specific inquiries into the performance network addressing and device health of all the components within a licensed WMS deployment For more information refer to Dashboard on page 40 Extreme Networks Wireless Management Suite Reference Guide Notification Templates An administrator can view add modify delete
148. ime WMS as group search criteria 6 Use the Equals drop down menu to refine how each selected Search Criteria is used in the identification of devices for group membership Select this item carefully in respect to the other criteria defined as the item selected could enhance or negate the effectiveness of other criteria Equals x Not Equals 7 If necessary refine the search with the drop down menus or use a search string o a NOTE If adding a dynamic group you have the option of saving your group s search parameters now 8 Once your search criteria has been defined click the Find button The Add Group screen expands to include a Search Results field Add Group LX AJ Group Test Group Name T Dynamic Grou y Search Operator OR Yj Sero Device Type Y Equals Controller x OR model E Equals E SummitwM3600 y OR Firmware Versic v starts witr v LOR mac Address E Not Equals E OR Search Results System Site Device Model IP MAC Status Firmware Serial Name Name Type i Address Address _ Number v wM3600 NOC Controller Summi 10 255 10 00 04 96 MN 4 0 2 0 015F 09161 00089 wM3700 NOC Controller Summi 10 255 10 00 04 96 MEN 4 0 2 0 015F 0923M 80109 Page 1 lofi Search found 2 matching results I zi Finish Find Cancel Those devices meeting the modified search criteria display as well as their status Each search criteria is displayed regardless of whether it was s
149. ing the Deselect All option deletes their selection Once the changes to a device s planned state are applied they are reflected within the Planned column of each tab within the Device Management facility Security Management Refer to the Security Management screen to manage the WIPS servers available to WMS Once the attributes of a WIPS server is defined the user can launch the server from WMS If WIPS is already installed on the server where WMS is launched WMS launches the WIPS application and uses an auto login feature with the existing login credentials provided for that WIPS server WMS supports the addition of multiple WIPS Servers o dd NOTE Since WIPS Servers are located at the NOC and not at individual sites they cannot be moved between sites 1 Select Security Management from the Administration menu Server Name IP Address Console Port Description 2klabusvr 10 255 105 223 12 WiLab WIPS server Select Rows 10 v Page 1 lofi Add Edit Delete Help Admin User Id Guest User Id administrator The screen displays the attributes of the WIPS Servers that can be used by WMS 2 Refer to the following to review the attributes of the available WIPS Servers Server Name Displays the user friendly name of the WIPS Server defined when the server was added IP Address Displays the IP Address of the WIPS server defined when it was added Console Port The console port is the port WMS uses to connect the WIPS con
150. ired Summit WMScanner can only be activated again with a valid license For assistance go to https esupport extremenetworks com Extreme Networks Wireless Management Suite Reference Guide Once a WMS defined device has been placed in a Summit WMScanner drawing device attributes can be modified using the Summit WMScanner interface Each Summit WMScanner site drawing is developed to support the actual physical dimensions of a specific radio coverage area As a result device location coordinates can be accurately assessed using X Y and Z coordinates on the site drawing A Summit WMScanner session can be opened and saved directly from WMS Summit WMScanner sessions invoked from WMS are authenticated by Summit WMScanner before deployed Summit WMsScanner can save and export device configurations back to WMS that include IP address transmit power channel number antenna pattern and orientation Controller and AP information is also re populated in WMS using information provided by Summit WMScanner Modeling a Wireless Network with Summit WMScanner The WLAN design process begins by modeling your deployment environment in Summit WMScanner This can be achieved through manually defining the building layout or by importing existing building information from a variety of sources Import formats include CAD files scanned images and digital pictures Next you consider the environmental context by associating walls within the facility map with mate
151. isplays the time this purge operation is to begin Use the drop down menus to select the day and hour from now in which the purge will begin Frequency Define the frequency how often the purge operation is invoked The default frequency is weekly Volume of Data Revise the historical time period in days in which WMS backup operations will be Days removed The default is 14 days This is a required value 6 Click OK to complete editing the purge operation Once revised it displays within the Purge tab Once modified the purge operation will not commence until you select Activate Once activated you can deactivate it at any time by select thing the Deactivate button Thus its a good idea to keep purge operations deactivated until sure they are required 7 Click Cancel to revert back to the Purge tab without editing a purge operation System Configuration WMS enables you to define how sites are displayed within the site tree as they are added When adding multiple parameters to a site name WMS allows you to separate them with either a dot or a hyphen o To set the site display 1 Select System Configuration from the Administration menu Refer to the Site Tree Rendering Delimiter drop down menu Extreme Networks Wireless Management Suite Reference Guide Application Configuration Site Tree Rendering Delimiter Doty Hyphen Save Help 2 Select either Dot or Hyphen as required Selecting the
152. it the screen and revert back to the Compliance tab without accepting or rejecting changes to the devices s configuration Resetting Device Compliance Resetting device compliance removes the device s saved configuration and moves the device to an unknown state To reset compliance information for a selected device or a group of devices 1 2 3 Select the Configuration tab from within the My Networks menu item Select a device controller or other from within the Compliance tab Optionally select a group of devices as needed to reset device compliance collectively Select Reset The Reset Devices Compliance Differences screen displays You are prompted as to whether you would really like to reset compliance information for the device or group of devices listed Extreme Networks Wireless Management Suite Reference Guide Reset Devices Compliance Differences Nome IP Address Status wWM3600 157 235 93 52 Configuration compliance unknown WM3600 157 235 93 69 Devica configuration compliant WM3600 157 235 93 53 Device configuration compliant Do you really want to reset the Compliance information for this device now 4 Select Yes to reset compliance information 5 Select No to cancel the operation and return to the Compliance tab Viewing Device Compliance Details WMS allows you to view the details of device s last saved compliance check Use this information to assess how this device was determined to be in the statu
153. ithin the Security Management field 3 Select the Export button 4 Determine whether you would like to open the exported file with an XML editor or save the file to disk Click OK when completed Importing an IP Range or SNMP Profile IP ranges are used by WMS as part of the discovery process Ranges contain beginning and end range IP addresses used by WMS in conjunction with SNMP profiles to discover devices WMS supports both SNMP v2c and v3 when discovering devices Use the import feature to import IP ranges and SNMP profiles defined on other WMS servers to this server or restore IP ranges from backups taken previously The process for importing and exporting IP ranges and SNMP profiles is the same To import WMS managed IP range and SNMP profile information 1 Select Import Export from the Administration menu 2 Choose the IP Range or SNMP Profile checkbox within the Network Discovery field 3 Select the Import button Import File Ei Import File Browse OK Cancel 4 Browse to the location where the target files resides Extreme Networks Wireless Management Suite Reference Guide 5 Click OK to start the import operation 6 To stop importing click Cancel Exporting an IP Range or SNMP Profile The WMS administrator can export the list of IP ranges and SNMP profiles for archive The list is exported in XML format To export an IP range or SNMP profile 1 Select Import Export from the Administration menu 2 Selec
154. k OK to save the relay server s configuration 5 Selecting Cancel disregards your changes Editing a Relay Server Configuration To the edit configuration of an existing Relay Server 1 Highlight select an existing Relay Server 2 Select Edit to modify an existing relay server Relay Server Name Description Engineenng Support Protocol Used FTP v Device accessible IP 157 235 122 12 RFMS accessible IP 157 235 122 13 User name mudskipper Password LIIIIIIIIII Status OK Cancel 3 Modify the following Relay Server Information as required Relay Server Name Description Displays the Relay Server name for a site The maximum number of characters available to name the server is 32 characters The name cannot be modified If necessary change the brief description of the Relay Server The maximum number of characters available to describe the server is 32 characters 4 Modify the following FTP TFIP Information as required to update the credentials used by WMS to connect to the Relay Server Protocol Used Device accessible IP WMS accessible IP Optionally change the FTP TFTP or FTP and TFTP protocol from the drop down menu FTP is the default setting Provide an IP address of a Relay Server accessible from the infrastructure This is a required value Provide an IP address of the Relay Server accessed from the WMS Server This is a required value Extreme Networks Wireless Management Suite Reference
155. k as required to view the progress of a firmware image update This link is no longer available once the firmware installation is complete 11 When an installation completes a Firmware Install screen displays a message describing the MAC address and device impacted by the installation Review the status of the firmware installation for the selected job Click OK to acknowledge Firmware Install EJ Successfully submitted firmware installation to Summit WM3700 SummitwM3700 RESTER Refer to the Administration screen s Job Status node to review details for completed jobs For more information on reviewing completed jobs see Job Status on page 170 12 If a firmware image requires removal go to Administration Firmware Images Select it from amongst those displayed within the Firmware Images tab and click the Delete button A message window pops up for delete confirmation Delete Firmware Image EJ Are you sure you want to delete the selected adp3550 2 3 2 0 016r img Firmware Image Extreme Networks Wireless Management Suite Reference Guide 13 Click Yes to confirm the deletion of the file or click No to cancel the file deletion and revert back to the Firmware tab Diagnostics The Diagnostics feature assists users in troubleshooting potential problems impacting WLANS access points and mobile units client devices The diagnostics feature allows you to review and compare throughput and performance statisti
156. kes DOS windows Do not close a DOS window to stop WMS Always select the Stop WMS Server option to stop WMS If you manually close a DOS window and you want to stop WMS ensure you select Stop WMS Server The WMS Login Screen displays o ab NOTE When logging into WMS using Internet Explorer with Service Pack 2 a warning may display stating the browser has blocked an unknown published Active X pop up In Internet Explorer select Tools gt Internet Options gt Security and select the Custom Level tab Ensure Active X settings are enabled to avoid this message in the future Extreme Networks Wireless Management Suite Reference Guide Password OO Login Extreme Networks Help Standard Secure d Select either Standard or Secure in the lower right hand side of the login screen to define whether the WMS session is over a HTTP or HTTPS connection eo ab NOTE Select Standard to use a HTTP connection with WMS or select Secure to use an HTTPS connection Secure HyperText Transfer Protocol HTTPS is similar to HTTP The difference is that it uses TCP Port 443 by default HTTPS works with the Secure Sockets Layer SSL protocol to transport data more safely than HTTP e The default Username is admin e The default Password is admin123 Uninstalling WMS WMS can be removed from your Windows 2003 Server using either the installation wizard the same wizard used to install WMS or the Windows Add Remove programs utility
157. kup job was submitted successfully The new backup will appear on this screen after the backup job has successfully finished Go to Administration gt Job Status to watch the progress of the job The screen displays the status of the backup file submission and states that when completed the file will display within the Backup Restore tab 5 Refer to the Administration gt Job Status screen to watch the progress of the backup operation as it Occurs View Job Details Ed Job ID 4 Type Config Backup Status Completed Name WM3600 Backup 2 10 255 105 216 Descr Backup of device WM3600 10 255 105 216 Job Item 1 Completed Device WM3600 IP Address 10 255 105 216 Model SummitWM3600 Details Fri Nov 13 13 27 21 PST 2009 Fri Nov 13 13 27 21 PST 2009 Fri Nov 13 13 27 21 PST 2009 Fri Nov 13 13 27 21 PST 2009 Fri Nov 13 13 27 21 PST 2009 Fri Nov 13 13 27 21 PST 2009 Fri Nov 13 13 27 56 PST 2009 Fn Nov 13 13 27 56 PST 2009 Fri Nov 13 13 27 56 PST 2009 Fri Nov 13 13 27 57 PST 2009 Fri Nov 13 13 27 57 PST 2009 Job is ready and is being queued for processing Configuration backup started Checking site Relay Server Checked site Relay Server Initiating configuration backup to site Relay Server SNMP set completed requesting device to load its configuration Device uploaded configuration to Relay Server Configuration backup to site Relay Server completed Preparing to pick up backed up device confi
158. l detection Modification Time f an alarm reoccurs since its creation the alarm s modification time is listed Message Displays a description of the alarm s subject matter and potential impact Owner Displays the name of the owner assigned to each alarm If there is no owner consider assigning one if known The listed owner can also be released from ownership if necessary Extreme Networks Wireless Management Suite Reference Guide 3 Once the Alarms screen have been reviewed determine whether you as an existing Support or Admin user would like to own the alarm Once owned its designated as an alarm event you are attempting to remedy To own an alarm highlight an alarm from amongst those displayed and click the Take Ownership button Take Ownership Please enter your comments Joe Smith is now taking ownership of this alarm and will work to rectify L o Trot M charactors 40 E ok Cancel Provide comments if necessary describing the potential course of action you plan to take with this particular alarm A progress bar display the number of characters both used and remaining in the comment field Click OK to own this alarm this will be reflected on the Alarms tab or click Cancel to revert the alarm to its previous state 4 To change the status of an alarm assignment as defined within the Alarm tab s Owner column select an alarm from amongst those displayed and click the Release Ownership button
159. lay parameters to provide the existing password and Password define a confirm a new password for the Admin User ID provided If this information is not provided the existing password permissions continue to apply Guest User Change the credentials used to log into WIPS with Guest privileges Modify Guest Select the Enable link to display parameters to provide the existing password and Password define a confirm a new password for the Guest User ID provided If this information is not provided the existing password permissions continue to apply 5 Click OK to save the modified WIPS server configuration 6 Click Cancel to revert back to the WIPS Server Configuration screen without saving the updates to the server configuration Deleting a WIPS Server If the configuration of an existing WIPS server become obsolete and cannot be made relevant through modification consider removing the WIPS server from amongst those available from within the WIPS Server Configuration screen To delete a WIPS server 1 Select an existing server from amongst those displayed within the WIPS Server Configuration screen 2 Click the Delete button ONERE o Are you sure you want to delete the 7 selected WIPS Server Yes No 3 Click Yes to permanently remove the server from amongst those available 4 Click No to cancel the deletion and return to the WIPS Server Configuration screen Network Discovery The Discovery module now supports scheduled discover
160. le Max Lines Displays the maximum number of lines this log file can store The default value is 10000 lines Extreme Networks Wireless Management Suite Reference Guide File Name Displays the name of the file in which this log is stored A new file is created whenever a log file reaches its maximum number of lines File Count Defines the number of files for this log Logging Lists logging as Yes when enabled for this file name Log Level Displays the level at which logging is conducted for this file Options include Summary An event summary os logged without explicit detail Intermediate A moderate level of information is logged Verbose All events are logged in detail default value Debug All events are logged Once reviewed save the log file or modify the log level as needed Saving a Log File A log file can be selected from amongst those displayed within the Logging screen and saved in XML format To save a log file 1 Click the Save button x File Download Do you want to save this file Name logs_Tue_Jun_16_15_31_39_POT_2009 2ip Type WINRAR ZIP archive 6 57 MB From 157 235 93 10 While files from the Intemet can be useful some files can potentially haem your computer If you do not trust the source do not save this fle What s the tisk A File Download screen displays prompting you as to whether or not you would like to save the selected file 2 Use the Save As screen to specify the locatio
161. ler and access point models have different client support capabilities so it helps to know the listed device s support capabilities in respect to the number of clients it is supporting IP Address Displays the IP address each listed controller or access point is using as a network identifier MAC Address Displays the factory assigned hardware MAC address for each controller and access point listed Firmware Displays the version of controller or access point firmware currently running on the listed device Extreme Networks frequently releases updated versions of device firmware to its support Web site so knowing which firmware is on its listed controller or access point can help determine whether a firmware update is warranted For more information on firmware updates see Firmware on page 92 Compliance Displays compliance information for the controller or access point A controller has Status two types of default configurations a Saved Config and Running Config The Saved Config resides in a controller persistent file within the controller s file system The controller runs with the Saved Config after a restart The Running Config resides in controller memory The Running Config is equal to the Saved Config just after a restart Any changes made to the Running Config are lost in the event of a controller restart if changes are not saved For more information on configuring the mechanisms used to asses compliance see Compliance on page
162. liance tab displays by default Compliance Templates Backup Restore Device IP Address Site Last Check Status Details wM3600 10 255 105 216 NOC 11 12 2009 15 56 00 Running Cfg Changed Details ADP 3Sxx 10 255 105 247 NOC 11 12 2009 15 09 02 Compliant Details Select Rows 20 y Page 1 lofi View Check Compare Resolve Reset Extreme Networks Wireless Management Suite Reference Guide Refer to the following to discern whether a listed device configuration is compliant with its expected configuration or in conflict Device Displays the name assigned to the device WMS periodically polls to check whether the device is compliant This interval is internal to WMS and cannot be modified IP Address Displays the IP address of each listed device Site Displays the name of the WMS managed site within which a target device resides SNMP polls the listed device within this site on behalf of WMS to assess whether its configuration is in conflict Last Check Displays a timestamp of the time WMS polled the device to assess compliance Status The following status states display when the compliance check is in progress or if a device is not reachable Potential devices statuses include Compliant The device s current configuration is the same as the configuration maintained by WMS for this device model This configuration is defined by WMS as desired for this device model until replaced by a more optimal one Unknown The compliance stat
163. listed firmware image warrants an import to a supported device or if a new firmware image requires an import into WMS to be optimally used with a supported device or group of compatible devices Name Displays the name assigned to the firmware image when it was added to WMS using the Firmware Images screen within the Administration node Description Provides the description of the firmware image provided when it was added to the WMS Server using the Firmware mages screen Model supported Lists the device this firmware file has been interpreted to be compatible with the file cannot be used with any of the other devices models supported by WMS Jobs Displays the status of this file s installation on its intended device Refer to the Administration screen s Job Status node to view completed jobs For more information on reviewing completed jobs see Job Status on page 170 If no firmware images are available to support an intended device firmware upgrade an image can be imported into WMS if it resides on the same system 4 Select the Import button if no listed firmware images are acceptable for the target device s Import Firmware Image ty Enter or browse for the name ofthe Firmware Image file you wish to import Filename full path Description Supported Model w3e00 ww3700 ww3400 ap3510 O ap3ss0 O AP4700 Version Compatable Versions separate multiple items with commas Status Cancel 5 Provide the detail
164. me AP 00 15 70 52 38 2 IP 1921684216 MAC 00 15705238 2 NodeType Base Cliert Bridge Link Detail Froerc392 168 4 216 Toc192 1684 214 ConmmectionType Clent Bridge ESSI 131 RadoMAC 001570526010 Average Bitspeed 44 bit s Total Retries O Total Throughput Obit s Radio Type 80211 bg Transmit Throughput 4524 bit s Receive Throughput 3607 bit s Total Throughput 8132bit s Total Packets Transmitted 303 pps Total Packets Revewed 133 pps Total Packets AM pps Average Ditspeet 44 bits Average MU Signat 44 dim Average MU Noe 92 d m TIT Mesh Details Mesh Visualization Events As events occur within a WMS managed Mesh visualization they can be tracked from within the My Networks gt Faults gt Events screen Mesh visualization events that can be tracked using the Events screen can include Mesh visualization started for device Mesh visualization failed for device Mesh visualization completed for device Configuration updated to device Firmware provisioning completed o ab NOTE When a trap has been generated by a Mesh visualization event the trap will also be listed in respect to the event that triggered it For more information on the Events facility and the implication of various event uses and sources see Events on page 66 Layout The Network View Layout field supports numerous layout options under the main Concentric Radial and Hierarchal layout categories For information
165. me Version Port Timeout Seconds Retries Displays a name for the SNMP profile descriptive of its intended function This is a read only value Define the SNMP version either v2 or v3 from the drop down menu Version v2c is selected by default Set the SNMP Port used as a User Datagram Protocol UDP port for SNMP communications This is a required value Set the time out value in seconds after which SNMP will make the next attempt to connect to a device for both discovery and firmware provisioning updates The valid range is between 5 to 600 seconds The default value is 5 seconds Define the number of times a SNMP profile for both Discovery and Provisioning attempts reconnection in case of a timeout The valid range is 1 to 10 retries The default value for both discovery and provisioning is 1 4 Click Next gt to modify the SNMP v2c or SNMP v3 access settings The screen flow is contingent on whether SNMP version 2c or v3 was selected from Version drop down menu If using SNMP v2 define the following version 2 specific settings Read Community Write Community Sets the SNMP v2c read only community name The default value is Public This is a required value Sets the SNMP v2c read write community name The default value is Private This is a required value If using SNMP v3 define the following version 3 specific settings o e NOTE Define authentication and or privacy protocols based on the S
166. mport export information relating to User Management Site Management Security Management Network Discovery and Notification Templates from one location eo Extreme Networks Wireless Management Suite Reference Guide O Import Export User Management c User Site Management site c Relay Server Security Management wips Network Discovery C 1P Range C SNMP Profile Notification Templates C Email SNMP Trap Forward The Import Export screen displays a set of checkboxes for importing and exporting managed information Select checkboxes as needed and perform User Management Site Management Security Management Network Discovery and Notification Template import and export operations as needed For more information on the new import export operations available to WMS refer to the following Importing User Information on page 181 or Exporting User Information on page 182 Importing Site or Relay Server Information on page 182 or Exporting Site or Relay Server Information on page 183 Importing a WIPS Server on page 183 or Exporting a WIPS Server on page 184 Importing an IP Range or SNMP Profile on page 184 or Exporting an IP Range or SNMP Profile on page 185 e Importing Email Notification Templates and SNMP Trap Destinations on page 185 or Exporting Email Notification Templates and SNMP Trap Destinations on page 186 Importing User Information Access to WMS and its managed devices is controlled through user ac
167. mputed by WMS Extreme Networks Wireless Management Suite Reference Guide Bit Speed RF Utilization Number of MUs Adopted Displays the Average Bit Speed in bps format detected within this access points WMS managed network by each hosted access point radio Select a point in the graph directly above one of the listed trend periods to display the radio name its bit speed and a time stamp of when the value was computed by WMS Displays an approximate cumulative utilization of each access point radio This data calculated as throughput divided by average bit speed Select a point in the graph directly above one of the listed trend periods to display the radio name its utilization and a time stamp of when the value was computed by WMS Displays each access point radio s number of associated MUs over the timeline listed at the bottom of the screen Select a point in the graph directly above one of the listed trend periods to display the radio name its adopted MU count and a time stamp of when the value was computed by WMS 7 Select a radio checkbox from those available for the selected access point and click Next to display a set of performance information specific to the selected radio Diagnostic Area Access Point ME Radio Details Description MAC Address Type Mobile Units Name vV 10 255 TX Retries Radio2 00 04 96 43 50 c0 802 11A MAC Address IP Address Type 105 240 00 09 58 41 58 4C 10 255 105 240 802
168. n a WMS site by selecting the desktop icon or by using the Start menu and selecting Programs gt Summit WMScanner gt Summit WMScanner Refer to Summit WMScanner Users Guide for details of how to use Summit WMScanner o amp b NOTE Once you have successfully installed Summit WMScanner refer to Exporting Site Information from Summit WMScanner into WMS on page 32 to begin moving information between the WMS and Summit WMScanner applications For use case information on how site data can be shared between WMS and Summit WMScanner see Importing WMS Data into Summit WMScanner on page 35 Exporting Site Information from Summit WMScanner into WMS Once Summit WMScanner is correctly installed site information can be saved and moved between the WMS and Summit WMScanner applications Extreme Networks Wireless Management Suite Reference Guide eb CAUTION Summit WMScanner drawings exported to WMS can use a maximum of 8 unique partition types If duplicate partition types are used in the same Summit WMScanner design some wall information will be discarded when the design is exported to WMS In WMS walls will be missing from floor plan displays and heat maps will not properly record the presence of the obstructions To export information between Summit WMScanner and WMS 1 Launch Summit WMScanner from within a WMS site by selecting the desktop icon or by using the Start menu and selecting Programs gt Summit WMScanner gt
169. n of the saved file A progress bar displays the status of the log file download and notifies when the download is completed Editing a Log File A selected log file s logging level can be modified to change how events are logged by WMS To adjust a selected file s log level 1 Select a log file from amongst those available within the Logging screen 2 Click the Edit button Extreme Networks Wireless Management Suite Reference Guide Maximum Lines Log Level VERBOSE m OK Cancel 3 Refer to the following and if necessary change the log level Maximum Lines Displays the maximum number of lines this log file can store The maximum value is 10 000 lines This is a required value but is set as 10000 by default Log Levels Displays the current level at which logging is conducted for this file This is a default value but is set at VERBOSE by default Change the level to one of the following options Summary An event summary is logged without explicit detail Intermediate A moderate level of information is logged Verbose All events are logged in detail default value Debug All events are logged o note Logging levels are common for all logged events Changing the logging levels impacts all events 4 Click OK to save the revised log level 5 Select Cancel to disregard the log level modification and revert back to the Logging screen Import Export The Import Export screen enables WMS administrator to i
170. n used by WMS to interpret the status displayed within the Compliance tab To display a device s last saved WMS configuration 1 2 3 Select the Configuration tab from within the My Networks menu item Highlight a device controller or other from within the Compliance tab Click the View button The View Device Configuration screen displays with the selected device s last saved WMS configuration This is the configuration WMS compares to the device s current configuration polled by WMS to assess whether a conflict exists Extreme Networks Wireless Management Suite Reference Guide View Device Configuration Device Name IP Address Configuration Field 4 Click Close to exit Checking a Devic Device Name WM3600 IP Address 10 255 105 216 1 configuration of WM3600 version 4 0 2 0 015R version 1 3 r aaa authentication login default local none service prompt crash info i network element id WM3600 username admin password 1 bc75a42809615484539b54717fd0c050c59c0767 username admin privilege superuser username operator password 1 fe96dd397562041b74283a92926524366473931f 1 i spanning tree mst cisco interoperability enable spanning tree mst configuration name My Name country code us logging buffered 4 i Close Displays the name of the device subject to the compliance Displays the IP address of the selected device The main field within the View Device Configuration
171. nagement Suite Reference Guide The License Management screen displays the status of the current license 2 Refer to the WMS Server License field to review the attributes of the licence MAC Address License Key Licensed Devices Current Devices License Status Enter new License Key Displays the MAC address of the Windows 2003 Server where this version of WMS is installed This is the MAC address bound to the license for legal use of WMS Displays the license key string generated by Extreme Networks for the legal use of this version of WMS Lists the number of devices licensed for legal use by this installed version of WMS Compare this number against the Current Devices to determine how close you are to exceeding you license Lists the number of devices currently managed by this version of WMS If this number exceeds your license you are using WMS illegally and need to scale you license accordingly Displays the status of this WMS license If the number of managed devices exceeds the number of device licenses the status is Not Valid If you have acquired a new license key to upgrade you legal device usage or other enter the new license string here 3 To obtain a new license for legally using WMS click the Get New License button Extreme Networks Wireless Management Suite Reference Guide 188 About Extreme Networks recommends a periodic review of WMS version information to ensure the version deployed cont
172. ne None WLAN7 107 Disabled 0 None None WLAN12 112 Disabled 0 None None WLANS 109 Disabled 0 None None WLAN31 131 Disabled 0 None None WLAN24 124 Disabled 0 None None Extreme Networks Wireless Management Suite Reference Guide Refer to the following information to assess the attributes of the device s connected controller or access point WLANS Name WLAN names display is the form of a link that can be selected to graphically display the WLAN s bitspeed signal strength and throughput Select specific WLANS as required to assess performance over the last several hours ESSID Displays the name of the ESSID assigned to the WLAN when it was created or last modified by the controller or access point where the WLAN resides Status Lists whether each WLAN is currently enabled by the device s connected controller or access point MU Count Lists the number of the collective number of MUs currently supported by the devices comprising the controller or access point WLAN Authentication Displays the name of the authentication scheme this WLAN is using to secure its client membership transmissions None is listed if authentication is not used within this WLAN Encryption Displays the name of the encryption scheme this WLAN is using to secure its client membership transmissions None is listed if encryption is not used within this WLAN Controller Access Lists the name of each listed device s connected controller or access point These Poi
173. ned site can be secured by the device detection capabilities resident to the WIPS application WMS also has the ability to define and deploy sensors used by WIPS as detecting radios to locate the position of a potentially hostile device or devices with excessive association authentication requests For more information see Security Management on page 139 For more information on using WIPS refer the WIPS Users Guide available at http support symbol com support product manuals do Extreme Networks Wireless Management Suite Reference Guide My Network Locate the My Network menu in the upper left hand side of the WMS display to review the sites currently available to WMS Each site can be expanded to review the controllers access points and associated radios comprising the site A menu bar displaying horizontally provides a mechanism to review site summaries locate MUs provide alerts and event monitoring generate reports define device configurations and upgrade downgrade firmware on supported devices Refer to the My Network menu bar to perform operations supporting Summary on page 12 Network Views on page 12 RF Views on page 13 Faults on page 13 Reports on page 13 Configuration on page 13 Firmware on page 14 Diagnostic Support on page 20 Move your cursor over a device to display a pop up window of device attributes Highlight devices as needed within specific sites to review the device s IP address MAC address and mo
174. nfiguration screen without saving the WIPS server configuration Editing the Properties of a WIPS Server If the attributes of an existing WIPS server require modification to be viable for use with WMS modify the WIPS server as required To modify the attributes of an existing WIPS server within WMS 1 Select an existing server from amongst those displayed within the WIPS Server Configuration screen 2 Click the Edit button Server Name 2klabusvr IP Address 10 255 105 223 Console Port 12 Description WiLab WIPS serve Admin User administrator n Modify Admin Password Enable Guest User Joe Smith Modify Guest Password Enable Status OK Cancel 3 Modify the following WIPS Server Information if necessary to adjust the server s configuration to be viable as a WMS resource Server Name Change the user friendly name of the WIPS Server This is a required value IP Address Update the IP Address of the WIPS Server This is a required value Console Port If necessary change the port WMS uses to connect the WIPS console to the WIPS server Description Update the user friendly description of the server to better describe its configuration with WMS 4 Adjust the following User Credentials as needed Extreme Networks Wireless Management Suite Reference Guide Admin Name Modify the user credentials used to log into WIPS with Admin privileges This is a required value Modify Admin Select the Enable link to disp
175. nnel is being utilized in respect to the other channels supported in this site Displays a ratio of radio retries versus radio throughput for the devices comprising this site Displays the number of 802 11a yellow 802 11b g n light blue 802 1 1a n dark blue and 802 11b g purple radios proliferating this WMS site MU Report Lists the number of MUs associated to WMS managed radio devices and the radio band they are supporting This data is displayed over an hourly timeline for this site 6 Refer to the bottom of the half of the Dashboard to review the top five radios and clients reporting maximum throughout within this site op 5 Radios with maximum Throughput Radio Name Radio MAC Radio2 00 04 96 43 50 C0 RADIO 00 04 96 43 41 30 Radio 00 04 96 43 50 00 RADIOS 00 04 96 43 41 20 Radiol 00 04 96 43 41 00 Radio Type AP NIC MAC AP IP Channel Power Throughput Kbps Device Name Address dBm 802 11A 00 04 96 43 50 10 255 105 247 157 20 ADP 35xx 802 114 00 04 96 43 50 10 255 105 246 157 20 sk meoo 802 1186 00 04 96 43 50 110 255 105 247 6 20 NENNEN 40 35 802 1186 00 04 96 43 50 110 255 105 246 11 20 EE aeoo 802 1186 00 04 96 43 50 10 255 105 248 6 20 NENNEN aor 35 op 5 Clients with maximum Throughput Client Name Client Type Voice IP Address Client MAC Assoc AP MAC Throughput Device Name Data _ Kbps 10 255 105 240 802 11A Data 10 255 105 240 00 09 58 41 58 4C 00 04 96 43 50 70 ADP 35xx
176. nsole For more information see Configuration Templates on page 163 o D NOTE For use case information on how templates are created and installed on devices see Creating a Template on page 80 Firmware Images Using the Firmware feature WMS can apply a firmware image to a single device or a group of homogenous same model devices Provide your own schedule to begin firmware jobs at specific intervals Firmware installations involve copying a firmware binary file to an FIP or TFIP Relay Server Device firmware images are quite large so to minimize network bandwidth the files are copied to the respective site s Relay Server s The file can then be used any number of times for all the devices belonging to that site Importing and archiving device firmware to the WMS Server is useful when devices with obsolete firmware are added and require an upgrade Once imported to the WMS server import firmware to a supported device For more information see Firmware Images on page 167 Job Status Refer to the WMS Job Status facility to view the firmware and configuration jobs files created on various devices and models The Job Status screen provides a single location to view the changes pushed onto devices and captures the time the updates occurred As you can envision the Job Status screen is central to good WMS housekeeping as it represents a means of analyzing file management transactions from one location For mor
177. nt are the controllers and access points where the WLANs reside and are managed Radios As device specific device Dashboards are displayed and reviewed the properties of a device s radio s can be reviewed in detail To display and review a selected device s list of 1 Expand a specific site and select the device for which you would like individual radio information displayed 2 Select Summary tab if not already displayed Select the Dashboard tab At this point MU Clients WLANs and Radios tabs could display as additional Summary Dashboard options for the selected device 4 Select the Radios tab If the device expanded and selected from a site houses a single radio then only the supporting information for that single radio displays If the device is dual radio model the attributes of both radios displays If the device is a three radio AP 7131N model access point then up to three radios could display Download C Radio Name Radio MAC Radio Type Channel Power dBr Throughput Kbps AP Name AP IP Address RADIOL 00 04 96 43 50 D0 802 118G 6 20 0 ADP 35xx 10 255 105 247 RADIO6 00 04 96 43 41 30 802 11A 157 20 2 266 AP 00 04 96 43 S0 1 10 255 105 246 RADIO2 00 04 96 43 50 C0 802 11A 149 20 2 707 ADP 35xx 10 255 105 247 RADIOS 00 04 96 43 41 20 802 115G 11 20 0 AP 00 04 96 43 50 1 10 255 105 246 Refer to the following to assess the attributes of the selected device s radio s Radio Name Lists the radio s assigned name This name was
178. nt tasks by allowing otherwise repetitive tasks to be applied to groups as opposed to one device at a time Groups are always virtual in nature The life cycle of a device is not determined by the groups they belong to If an administrator deletes a group all device references within that group are deleted but the actual device remains present in WMS If a device is a member of a different group it will continue to be a member of that group despite its deletion from the other group New groups can be created directly from within the WMS My Groups menu Groups can be deleted as they become obsolete and existing groups can be edited to better reflect their current memberships and configurations For more information see My Groups on page 113 Administration The Administration menu contains a set of links to screens designed to facilitate numerous unique user and site creation configuration and reporting functions Administration m User Management DY Site Management Device Management 3 Security Management Network Discovery Network Monitoring Alarm Policies Notification Templates Configuration Templates Firmware Images Job Status Database Management System Configuration Logging Import Export Le License About Delp ic mu use Controllers and access points can exist on different floors or sites regardless of location Additionally a wizard configuration approach as been included for various functionalities within
179. ntly deleted Are you sure you want to do this Backup Name WM3600 Backup 10 2 IP Address 10 255 105 216 Description Backup of device WM3600 10 255 105 216 Time Created 2009 11 13 13 27 07 0 configuration of WM3600 version 4 0 2 0 015R F version 1 3 aaa authentication login default local none service prompt crash info network element id WM3600 username admin password 1 bc75a42809615484539b54717fd0c050c59c0767 username admin privilege superuser username operator password 1 fe96dd39756 4041b7428389292652d366d73931f I spanning tree mst asco interoperability enable spanning tree mst configuration x Delete Cancel The Confirm Deleting Backup screen displays the Backup Name and Description of the file The IP Address represents the address of the device originally supplying this configuration to WMS as a backup Lastly the Time Created value defines the date the configuration was originally supplied to WMS as a backup file for this device Use this value to help assess whether the file is obsolete 3 Click the Delete button to confirm the removal deletion of this specific device configuration Refer to the Administration gt Job Status screen to watch the progress of the configuration deletion as it occurs 4 Click Cancel to stop the file deletion and return to the Backup Restore tab Firmware Refer to the Firmware screen for upgrading downgrading firmware on supported devices Using t
180. ntroller Each WLAN displays by name ESSID its enabled disabled state and collection time when data was last reported to WMS Select the checkbox option to the left of a WLAN or group of WLANs to display a set of WLAN performance details specific to that WLAN This step is where the performance troubleshooting of specific WLANs can best be assessed CPU Usage Displays controller CPU consumption values over the time Select a point in the graph directly above one of the listed trend periods to display the CPU load and a time stamp of when the value was computed by WMS Access Point Displays the number of associated access points on the selected controller Select Association a point in the graph directly above one of the listed trend periods to display a count of associated devices and a time stamp of when the value was computed by WMS Number of MUs Each radio adopted by the selected controller can display its number of associated Adopted MUs over the timeline listed at the bottom of the screen Select a point in the graph directly above one of the listed trend periods to display the number of MU associated to each radio and a time stamp of when the value was computed by WMS 7 Select a WLAN from those available for the selected controller and click Next to display a set of performance information specific to the selected WLAN and its hosting wireless controller Extreme Networks Wireless Management Suite Reference Guide Dineen mn o
181. ntroller or access point device link can be selected within the DeviceList to launch a device specific Dashboard to help determine whether the controller or access point s current load on the network For more information see DeviceList on page 49 Dashboard The following dashboards can be accessed from the summary screen to display Dashboard information for all the sites supported by WMS collectively an individual site or an individual device within a specific site e AllSites Dashboard on page 40 e Site Specific Dashboard on page 43 e Device Specific Dashboards on page 45 e MU Clients on page 46 e WLANs on page 47 e Radios on page 48 DeviceList on page 49 Radios on page 50 The content of the all sites and site specific Dashboards are similar the central difference being the all sites Dashboard has a much larger pool of information to draw from when multiple sites and devices are deployed Both the all sites and site specific Dashboards display throughput data for the top five radio and clients A device specific Dashboard displays and describes information far more granular and device specific than either the all site of specific site dashboards Device specific Dashboards define specific device performance and network address information independent from the device s site and floor deployment When a specific device is selected from the My Network main menu additional MU Clients WLANs and Radios tabs could display depending on t
182. o discover devices WMS supports both SNMP v2C and v3 when discovering devices You can create SNMP profiles with different community strings 1 Select Network Discovery from the Administration menu 2 Select the SNMP Profile tab Profile Name Version Port Discovery Time Out Discovery Retries Read Community User Name Seconds default v2c 161 5 2 public Select Rows 10 y Page 1 of1 Add Edit Delete Help 3 Refer to the following to determine if existing SNMP profiles can be used in the discovery process Profile Name Displays the user friendly name assigned to profile when created Version Displays the SNMP version the profile supports either v2 or v3 Port Displays the SNMP Port used as a User Datagram Protocol UDP port for SNMP communications Discovery Time Lists the interval that when exceeded terminates a polling session between WMS Out Seconds and infrastructure devices The valid range is between 5 to 600 seconds Extreme Networks Wireless Management Suite Reference Guide Discovery Retries Defines the number of times a SNMP profile attempts reconnection in case of a timeout The valid range is 1 to 10 retries Read Community Lists the read only community name The default value is Public eb CAUTION If the SNMP V3 timeout and retries intervals are increased above their default values it will take longer to stop the discovery process If the SNMP v3 discovery process fails WMS will attempt the discovery using
183. o find the Access Point above The device is not on your network or The device was never discovered by WMS Next Cancel 4 Select an access point or group of access points to further refine your troubleshooting inquiry Each access point displays its network IP address factory assigned MAC address model number and the WMS assigned site where it resides Use this information to help determine if a specific device should be selected for further inquiry based on poor performance observed within a specific WMS managed site Extreme Networks Wireless Management Suite Reference Guide If unable to find a target access point it is either not on the network or was never discovered by WMS No single access point is selected by default when the Access Point AP35XX tab is populated by WMS For information on device management see Device Management on page 134 For more information on network discovery see Network Discovery on page 142 5 Click Next to continue or provide search criteria to locate an AP35XX access point not initially discovered by WMS Summary Network View RF View Faults Configuration Firmware Diagnostics Access Point AP35XX AP 35XX Access Point Details Name IP Address ADP 35xx 10 76 29 225 MAC Address 00 15 70 68 32 8F Last Seen Model Firr ware Location Description Statut Jan 20 12 29 24 AP3510 2 5 0 0 029B ae Extreme NetworksADP SSIOHW E SW 2 5 0 0 0298 MIB 01801
184. o groups and obtain the alarms from the devices belonging to those groups To display the Alarm Policies screen and review events for specific device models 1 Select Alarm Policies from within the Administration main menu item Filter SummitwM3600 v Summary of Alarm Policies Trap Name Event Alarm Severity Email SNMP Trap Category 3 Alarm Categories Configuration 3 Fault wsTrapClusterMemberDown true true Warning false false Fault wsTrapClusterMemberMisConfigured true true Warning false false Fault wsTrapCribicalResourceDown true true Critical false false Fault wsTrapDiagFanSpeedLow true true Warning false false Fault wsTrapDiagTempHigh true true Warning false false Fault wsTrapDiagTempOver true true Critical false false Fault wsTrapMiscC aCertExpired true true Major false false Fault wsTrapMiscProcessMaxRestartsReach true true Critical false false Fault wsTrapMiscServerCertExpired true true Major false false Fault wsTrapMobilityOperDown false false Critical false false Fault wsTrapMobilityPeerDown false false Critical false false Fault wsTrapWirelessRadioDetectedR adar false false Warning false false Fault wsTrapWirelessRadioUnadopted true true Critical false false Fault wsTrapWirelessStationDeniedAssociat false false Major false false Fault wsTrapWirelessStationDeniedAssociat false false Major false false Fault wsTrapWirelessStationDeniedAssociat false false Major false false Fault wsTrapWirelessStationDeniedAssociat false false Majo
185. on A Save Alarm Policies screen displays stating the modifications have been successfully updated Click OK to close this pop up screen 5 Atany time during your alarm policy review select the Summary of Alarm Policies link at the top of the Alarm Policies screen to display a high level summary of the number of traps events alarms and associated devices for each WMS supported device model Notification Templates Notification templates allow a single policy to be create for multiple events The WMS administrator can view add modify delete and define Email and SNMP notification templates When an error occurs on a WMS managed device the information is submitted to an administrator through a WMS defined Email address WMS uses notification templates to convey this information Additionally SNMP traps can be forwarded to upstream network management systems on any event reported in the WMS console These destinations are configured by selecting the SNMP Trap Forward tab and creating a trap forward destination IP address and defining SNMP version parameters Extreme Networks Wireless Management Suite Reference Guide Email Configuration SNMP Trap Forward Email Template Name SMTP Server IP Address Sender s Address Recipient s Address Subject Engineering 10 25 10 25 JoeSmith extremenetworks cor JohnDoe extremenetworks cor template info Select Rows 10 s Page 1 jofi Add Edit Delete Help Email Configurations WMS u
186. onfiguration updates can be made using the CLI If WIPS resides on your system it can be launched by WMS and used as a strong data protection mechanism Invokes a download operation for the WIPS installation package Once the download operation completes extract and install the WIPS application for use with WMS Ensure the intended WIPS console meets the system requirements for the WIPS application Invokes a download operation for the Summit WMScanner installation package Once the download operation completes extract and install Summit WMScanner for use with WMS For more information on Summit WMScanner s role with WMS see Installing Summit WMScanner from WMS on page 31 Select a device and select Manage to authorize and manage the device within this site When a device is managed data supporting the device is collected by WMS and maintained in the WMS database for use in other administration and configuration activities For more information on device management see Managing Devices on page 135 Define a device as unmanaged when you would like to continue including it within a site but not manage its configuration with WMS The device can still be tracked in contrast to other managed devices For more information on device management see Managing Devices on page 135 A device defined as planned means its deployment was authorized and anticipated within this site For more information on device planning see Pl
187. or both discovery and firmware provisioning updates The valid range is between 5 to 600 seconds The default value is 5 seconds Define the number of times a SNMP profile for both Discovery and Provisioning attempts reconnection in case of a timeout The valid range is 1 to 10 retries The default value for both discovery and provisioning is 1 3 Click Next gt to define the SNMP v2c or SNMP v3 access settings The screen flow is contingent on whether SNMP version 2c or v3 was selected from Version drop down menu If using SNMP v2 define the following version 2 specific settings Read Community Write Community Sets the SNMP v2c read only community name The default value is Public This is a required value Sets the SNMP v2c read write community name The default value is Private This is a required value If using SNMP v3 define the following version 3 specific settings o e NOTE Define authentication and or privacy protocols based on the SNMP configuration on the controller or access point User Name Security Level Authentication Protocol Authentication Password Privacy Protocol Privacy Password Sets the SNMP v3 user name used when connecting to devices using SNMP This is a required value Set the SNMP v3 security level for this SNMP profile Select from Neither Auth Only or Auth and Privacy When Ve fher is selected no security is used When Auth Only is selected the user needs to defin
188. ord required for the above user to submit the email Optionally revise the IP address of the mail server that is used to send email This is a required value Optionally revise the Email address for the account receiving the email This is a required value If needed update the Email address for the WMS user account sending the Email This is a required value Extreme Networks Wireless Management Suite Reference Guide Subject Optionally revise the subject for the Email notification template to help differentiate from others with similar template properties If information is entered incorrectly WMS will prompt you to properly enter each value before creating the template Click OK once completed entering the information required to revise the template Click Cancel to stop the addition of the template and return to the Email Configuration tab Deleting an Email Notification Template When the attributes of an existing Email template become obsolete or no longer apply to its intended use consider deleting the template To delete an existing email notification template 1 Select an obsolete email notification template from amongst those displayed within the Email Configuration tab 2 Click the Delete button i Delete o Are you sure you want to delete the W elected Ernail Template i A confirmation prompt displays verifying if you want to delete this email template 3 Click Yes to delete the template un
189. os RENENNENNNNNMMMMMZMZEEENNNNEEMMEMN WLAN Details Name ESSID Enabled Authentication Encryption Collection Time TX Retries 100 80 60 40 20 o WLAN3 3600 11bg local true None WPA WPA2 TKIP Nov 13 16 20 57 bd crum cde crue sede chu cde eue ee ee PU JUR Que db cs cde Jue PB Gu9 OdM cu cde Fo Kd oe Hm Toe Ce eue Hh uA le hue ned ee Ivi ndi inue nde iue bdo om itu e L IL PII MZ DD II TEX m Eam gcc a ee dak Fe ak Oe ak tet ee DI IEEE ML I ITI Bit Speed 100 80 Cancel 8 Refer to the following to review the attributes of the selected controller its available WLANs CPU usage access point associations and number of adopted MUs Each selected controller displays its own separate controller Details WLANs CPU Usage Port Association and Number of Adopted MUs Use the scroll bar to the right of the screen to navigate to all the available data available within the screen WLAN Details TX Retries RSSI Displays the controller database ID name model description WMS assigned location as well as device and network address information for the selected controller Displays the number of transmission retries for the selected WLAN Select a point in the graph directly above one of the listed trend periods to display the WLAN s identifier the number of retries within the WLAN and a time stamp of when the value was computed by WMS Displays the collective Relative Signal Strengt
190. ot meet your requirements create a new user To add a new user Extreme Networks Wireless Management Suite Reference Guide 1 Click the Add button within the User Management screen User Credentials Username Joe Smith Password 99999999929 Confirm Password 9 99999999 Role admin x Status Next Cancel 2 Enter the following within the Add User screen to define the new user Username Displays the user name assigned to this user when created The name should reflect their identity or intended function when using WMS for the site This is a required value Password Defines the password the new user is required to access and use WMS with the admin or guest assigned permissions This is a required value Confirm Password Confirms the provided passwords This is a required value Role Define the role assigned to the user Options include Admin user has complete read write access within WMS Guest user has read only access within WMS 3 Click the Next gt button to define the site association s for the added user All Sites is the default setting This setting grants the user access to all existing sites in WMS 4 Check the Selected Sites option to display radio buttons for existing sites Select specific sites as needed for this user s access Those sites not selected are not available for this user Click the Finish button to complete the addition of the new user Selecting Cancel disregards the creation
191. overage Type The type of coverage viewed Select from RSSI Displays a map based on RSSI values This provides a visual representation of the signal strength throughout the selected site Channel Displays the map based on device channels This provides a visual representation of the various channels in use by the devices in the selected site Voice Displays a map based on device VOIP traffic Radio Type Select the appropriate radio type RF and Site maps can be generated on 11bgn llan 11n 2 4 GHz or 11n 5 GHz radios The RF view can be generated for only one checkbox option at a time Extreme Networks Wireless Management Suite Reference Guide Wall Color Select the appropriate color to represent walls in the site Select from Color Displays the wall in different colors Grey Displays the wall in different shades of grey Auto Displays the wall in the default color combination Show Walls Defines whether walls are displayed for the site map Select from None No walls are displayed A Shows all walls Camera View Defines the display orientation of the overlay map Select from Type Topdown View the a site map and its devices from a top down perspective sometric Displays a map and its devices as a dimensional floor map The following is a coverage map based on RSSI values The heat map displays areas of heat defined by the darker reddish color where RF coverage is at its best As the color changes to a ligh
192. page 126 e Editing a Site s Configuration on page 128 e Deleting a Site on page 130 For information on associating email and SNMP notification templates to sites instead of individual events see Alarm Policies on page 155 Adding a new Site Create new sites as needed in advance of new WMS managed deployment To create a new site 1 Click the Add button within the Sites tab Site Information Name Extreme Networks Description 2nd Floor South Address 3585 Monroe Street Admin Name Joe Smith Status Next gt Finish Cancel 2 Add the following Site Information needed to create a new site Extreme Networks Wireless Management Suite Reference Guide Name Provide a name for the site This is a required value The maximum number of characters permissible is 32 Description Enter a brief description for the site The maximum number of characters permissible is 32 Address Provide a brief description of the site s physical address and location Admin Name Provide a name for the site s administrator 3 Select Next to define Relay Server information for this new site Choose Relay Server FTP Server witab TFTP Server z Status lt Back Next gt Finish Cancel 4 Define FIP and TFIP Relay Server information for the new site FTP Server Define the FTP Relay Server used for the site from the drop down menu TFTP Server Define the TFTP Relay Server used for the site from the drop down menu 5 Select Next
193. page 79 e Backup Restore on page 86 Refer to the Compliance tab to conduct periodic checks for device configuration compliance and if necessary resolve non compliant configurations The compliance function ensures devices are operating with desired configurations Compliance is achieved by detecting configuration changes and alerting WMS about the change from the last WMS saved configuration Compliance has been enhanced to support groups of devices as opposed to individual devices Now configuration checks and resolutions determinations can be made at the group level with a big savings in time invested A Template is a configuration file that can be applied to a specific device model Templates have placeholders for providing variable values for either a full or partial device configuration The placeholders follow a syntax convention defined by WMS o ae NOTE For use case information on how templates are created and installed on devices see Creating a Template on page 80 Use the Backup Restore facility to backup templates configuration files conveniently from one location within WMS Once saved in the WMS repository configurations can be restored to the same device model from which originally extracted The WMS backup and restore facility compares backup configurations with current configurations This comparison can serve as the criteria for restoring a backup configuration to the device originally submitting the backup file
194. pe 9 02 11A MU Bitspeed 32 Mbps MU Retries 0 MU Throughput 3 Ke MU RSSI 0 MU SNR 0 AP Connectivity Back Next Cancel 5 Click the Next button to display a radio details and performance information for the MUs associated access point radio This information is similar to the data available to access point themselves For more information on the details specific to WMS supported access points see Iroubleshooting Access Points AP35XX or AP47XX on page 102 and Troubleshooting Mobile Units on page 110 Extreme Networks Wireless Management Suite Reference Guide My Groups Group Tree EDU System Group 318 All Access Point EHE Static Group EA Dynamic Group Refresh Add Edit Delete A group is a set of devices monitored and managed together within WMS Groups can be heterogeneous or homogeneous Heterogeneous groups contain different device types whereas homogeneous groups contain devices of the same device type for a My Groups overview see About WMS Groups on page 114 The configurable menu bar items displaying horizontally within My Groups is the same as My Network except that Network View and RF View are disabled grayed out The Menu bar includes Summary on page 39 Faults on page 63 Reports on page 67 Configuration on page 72 Firmware on page 92 Diagnostics on page 97 o ab NOTE All of the menu bar items available to the WMS My Network node are also available within the My Group
195. played Select the Dashboard tab Different WMS supported devices display slightly different Dashboard information However most display the name assigned to the device and its IP address and factory assigned MAC address Ensure the device s uptime meets your performance expectation and its MU count is in line with its client support plans Refer to the parent controller or device polling information to assess the recency of the data displayed within the dashboard and the next time a polling period is scheduled for this device The bottom of the device specific Dashboard display is also unique to the specific device model selected The following device specific Dashboard information supports an AP4700 series access point Dashboard MU Clients Name AP47X0SJ IP Address 10 76 28 55 MAC Address 00 23 68 46 19 74 Status Unknown unn Uptime Said MU Count 0 Radio Count 2 Last Status Poll Jan 13 2011 07 25 25 AM Last Dats Collecbon Jan 19 2011 01 50 43 PM Next Data Collection Jan 19 2011 02 50 43 PM Access points display the number of KBytes transmitted received and dropped over each port as well as each radio s RSSI relative signal strength as well as the radio noise detected and reported to WMS at a configurable interval Use this information to confirm whether periods of increased radio noise coincide with periods of high MU traffic as supported by specific radios Extreme Networks Wireless Management Suite Reference Guide T
196. ptimally placed in respect to their associated radios and other MUs in their vicinity A periodic search and assessment of MUs is a recommended practice to prevent data theft from unauthorized devices MUs are detected based on their associations with WMS supported radio devices a NOTE To be optimally detected the MAC address of the MU should be added to the WLAN MU ACL of the associated controller to ensure an option is in place to exclude potential rogues from network interoperability To display the location of associated MUs on a site map Select the My Network main menu item Select RF View Select a floor on which you would like to locate MUs Once a target floor is selected the Show MUs menu option becomes enabled within the RF Views tab Extreme Networks Wireless Management Suite Reference Guide 4 Select Show Mus A Loading MUs screen displays asking you to wait while WMS calculate the MU locations WMS begins polling radios within the site to detect MU location o NOTE If no MUs are detected the Loading MUs screen displays a message stating no associated MUs were detected at this time and to try again after the next polling interval When MUs are detected they display as a unique looking mobile device with a flashy red circle with a black center on its lower left This aides in its identification in respect to the other devices in its vicinity as controllers and access points do not display this
197. r false false Fault wsTrapWirelessStationDeniedAssociat false false Major false false Fault wsTrapWirelessStationDeniedAssociat false false Major false false Fault wsTrapWirelessStationDeniedAssociat false false Major false false Fault wsTrapWirelessWlanWebPortalUnavail true true Major false false Fault wsTrapWirelessWlanWebPortalUnconn false false Major false false Fault wsTrapWirelessWlanWebPortalUnreac true true Major false false Fault S Info Save Help 2 Select a supported device from Filter drop down menu Selecting a device filters the events and alarms listed to just those impacting that model family managed by this version of WMS o ay NOTE Events can be filtered system wide for each supported WMS device as opposed to just filtered a single device at a time 3 Refer to the following to assess whether updates are required to the alarm or event Extreme Networks Wireless Management Suite Reference Guide Trap Name Use the Alarm Categories option to expand and select and list those alarm categories for the selected device Alarm Categories include Configuration Fault Info Performance Security and Standard Expand any one of these categories to display the trap name that once violated displays the listed event or alarm Remember each WMS supported device has its own set of SNMP traps and subsequent events and alarms Event Any trap with a true designation has the event data reported outside of WMS Change the
198. rage Bit Speed in bps format detected within this radio s WMS managed network by each hosted access point radio Select a point in the graph directly above one of the listed trend periods to display the radio name its bit speed and a time stamp of when the value was computed by WMS Rf Utilization Displays an approximate cumulative utilization for the selected radio This data calculated as throughput divided by average bit speed Select a point in the graph directly above one of the listed trend periods to display the radio name its utilization and a time stamp of when the value was computed by WMS Number of MUs Displays the radio s number of associated MUs over the timeline listed at the Adopted bottom of the screen Select a point in the graph directly above one of the listed trend periods to display the radio name its adopted MU count and a time stamp of when the value was computed by WMS 9 Optionally select an MU or group of MUs from within the Mobile Units field and select the Next button at the bottom of the screen to display deployment and network address information specific to the selected MU Diagnostic Area Access Point Ue Mobile Unit Details MU Name 10 255 105 240 MU Status Attribute Value Controller Name ADP 3Sxx AP Name Radio2 MU IP 10 255 105 240 MU MAC 00 09 5B8 41 58 4C Radio Type 802 114 MU Bitspeed 13 Mbps MU Retries 5 MU Throughput 4 KB MU RSSI 43 MU SNR NA AP Connectivity Attribute Value
199. raphs representing CPU Usage Port Association and Number of MUs associated 6 Select an adopted access point that you would like to troubleshoot and click the Next button Extreme Networks Wireless Management Suite Reference Guide TL AP46XX Access Point Details Name IP Address MAC Address Model Radios L RADIO2 L RADIO RSSI 100 80 60 Ls Back Description AP 00 23 68 31 12 AS 00 23 68 31 12 A5 AP4610US MAC Address Type Power Channel MUs 00 23 68 31 12 a5 802 11AN so 40 0 00 23 68 31 12 a45 802 11BGN 80 6 0 Cancel A details screen displays for the selected adopted access point 7 Refer to the following to review the attributes of the selected access point Use the scroll bar to the right of the screen to navigate down to the information displayed below Access Point Details Radios RSSI SNR Signal Noise ratio Bit Speed RF Utilization Displays the name IP address MAC address and model of the adopted access point s Select the checkbox option to the left of a radio to display a set of performance details specific to that adopted access point radio This step is where the performance troubleshooting of specific access point can best be assessed Displays the Relative Signal Strength Indicator RSSI for data traffic transmitted from the access point to its associated destination Select a point in the graph directly above one of the listed trend periods to
200. reme Networks Wireless Management Suite Reference Guide Search Filter Nodes WMS supports a search function within the Network View The search allows users to double click a device and move the focus of the Network View to the selected device Once selected in this manner device details are available to better differentiate it from others with similar configurations The Network View search function allows multiple search criteria including but not limited to e Asset name e MAC address e IP address To conduct a Network View search 1 Expand the Network View Search Filter Nodes field 2 Enter Search Criteria for the device you would like to isolate within the Network View display Refer to the Node field to discern the devices currently within the Network View display If AllSites is currently selected from the My Network tree then each WMS deployed device is available for search w Search Filter Nodes Enter Search Criteria Node WM3700 AP 00 15 70 02 7A 14 WM3700 192 168 050 192 168 053 AP 00 04 96 43 50 54 Lv The target device displays within the Network View with the selected Network Depth Refer to the Details field to review what is currently highlighted in the Network map RF View Use RF View to define how devices and coverage area maps display Additionally use RF View to show MUS in a site map in respect to their associated device radios f Save Site ARF amp Site Views Q Show Mus RF
201. ress Device Status Descriptior FTP Relay TFTP Email SNMP Trap Count Server Relay Template Forward NOC 10 UnKnown WiLab UnknownSite 0 Clear junk 3 Clear Select Rows 10 x Page 1 lofi Add Edit Delete Help 3 Refer to the following information to determine if an existing site requires modification or a new site requires creation Name Displays the name assigned to the site when created or last modified Address Provides a brief description of the site s physical address and location Device Count Lists the number of devices currently associated to the site Extreme Networks Wireless Management Suite Reference Guide Status Assess a site s status in the following order of significance Critical Red Major Orange Minor Yellow Warning Blue Clear Green Info White Unknown Grey A site goes to an unknown status when it is not able to talk to a relay server Description Displays the user provided description of the site when created or last modified FTP Relay Servers Displays the name of the associated FTP Server TFTP Relay Displays the name of the associated TFTP Server Servers Email Template Displays destination Email templates for forwarding alarms and events SNMP Trap Lists the SNMP management server destination for forwarding reported SNMP trap forward violations Once reviewed assess if further configuration is required for a listed site For more information see e Adding a new Site on
202. rial types such as sheetrock or brick from a library of common building materials Summit WMsScanner is designed to provide advanced network modeling and verification utilities that allow a user to visually display network coverage and performance within a site specific map of their deployment environment Using Summit WMScanner network modelers can adjust their deployment design to address identified coverage holes For information on using Summit WMScanner refer to the Summit WMScanner User Guide available at http www extremenetworks com go documentation WIPS Sensor Support WMS permits the optional deployment of the Wireless Intrusion Protection Software WIPS a third party wireless security product by Motorola as an application launched from within WMS WIPS is separately installed and launched as an independently licensed application within the WMS interface WIPS protects your wireless network mobile devices and traffic from attacks and unauthorized access WIPS provides tools for standards compliance and around the clock 802 11a b g n wireless network security in a distributed environment WIPS allows administrators to identify and accurately locate attacks rogue devices and network vulnerabilities in real time and permits both a wired and wireless lockdown of wireless device connections upon acknowledgement of a threat WMS has the ability to launch WIPS and receive SNMP traps generated by the WIPS server Therefore a WMS maintai
203. rk View menu bar options Extreme Networks Wireless Management Suite Reference Guide Controls Site View X Controls on page 52 Layout on page 54 View Controls on page 56 Search Filter Nodes on page 58 b CAUTION Adobe Flash Player version 10 is required to ensure Network View functionality Controls Network View has 3 different drop down menu options under Controls The selected option is displayed in either a concentric or hierarchal view depending on the layout option selected The controls can either display AllSites which can render a very busy Network View for large deployments or just an individual site as selected from the My Network display Site View Displays devices in the perspective of their current physical site and floor deployments Device Device association describes interconnectivity between wireless controllers access Association points and mobile devices not just radio associations Extreme Networks Wireless Management Suite Reference Guide MESH View Allows users to visually review a Mesh deployment within the Network View display When user selects Mesh View WMS displays all the MESH links between all the nodes within that site WMS does not display the physical location of the devices across various floors and shall only display a logical view of the connections For more information on mesh visualization see Mesh Visualization on page 53 Again the control drop drop menu option
204. rk main menu item 2 Select AllSites a specific site or a specific controller or access point whose device associations you would like listed 3 Select Summary tab if not already displayed Select the Dashboard tab summary Network view RF view Faults vor configuration Firmware Diagnostics Dashboard DeviceList Radios Dowr Name Status Model IP Address MAC Address Firmware m Uptime Site Name i atus ADP 51xx DE Switch 10 255 105 252 00 06 58 42 07 C NA Configuration Stat 14 days 1 hrs min NOC ADP 35xx UNE AP3510 10 255 105 247 00 04 96 43 50 7C 2 3 2 0 015R Configuration Compl NOC WM3600 NENNEN Summitwm 10 255 105 216 00 04 96 43 4D A 4 0 2 0 015R Running Configura 19 days 19 hrs 32 m NOC ADP 35xx UNE AP3550 10 255 105 248 00 04 96 43 50 5C 2 3 2 0 015R Configuration Stat noc wM3700 NENNEN Summit 110 255 105 217 00 04 96 43 40 B 4 0 2 0 015R Running Configura 16 days 20 hrs 49 m NOC WiLab wM1000 ex ENSE switch 10 255 105 205 00 08 74 DA FD S NA Configuration Stat 0 days 2 hrs 44 min NOC WiLab wM1000 ex NNNM Switch 10 255 105 205 00 04 96 34 9F 11 NA Configuration Stat NOC RFS6000 NNNM Router 10 255 105 206 NA NA Configuration Stat 40 days 20 hrs 25 m NOC RFS7000 DENEN Router 10 255 105 207 NA NA Configuration Stat 40 days 20 hrs 52 m NOC AP004 Doo AP3550 Configuration Stat junk AP003 UNE AP3550 Configuration Stat junk AP002 GREASE AP3550 Configuration Stat junk ADP S1xx ONSE swtch 10 255 105 252 0
205. rm configuration or firmware operations 1 Select User Management from the Administration menu Username Role Number of Sites Associated admin B admin All Sites support a guest All Sites test guest All Sites Select Rows 10 Page 1 of1 Add Edit Delete Help When the screen loads it displays a complete list of existing user accounts for WMS 2 Refer to the following information to discern if a new user is needed a user s role permissions require modification or if a user needs new sites associated Username Displays the name assigned to the user when created There are admin and support users created by default Only a default user s password can be edited Create a new user with an admin role as required Role Displays the admin or guest designation assigned to the user Admin Users have complete read write access within WMS The default admin user has this role Guest Users have read only access to WMS The default support user has this role Number of Sites Displays information for the sites the user can access or manage All Sites Associated indicates the user can access all the sites managed by WMS 3 Once reviewed consider any of the following User Management actions as required for your particular WMS deployment Adding a New User on page 122 Editing the Attributes of an Existing User on page 123 Deleting an Existing User on page 124 Adding a New User If modifying the attributes of an existing user do n
206. rom a backup To compare configurations 1 Select a configuration backup file from amongst those displayed within the Backup Restore tab 2 Select Compare Compare Backup to Device Ed Backup Name 3700 backup 1 10 2 IP Address 10 255 105 217 Description Backup of device WM3700 10 255 105 217 Time Created 2009 11 13 14 27 50 0 gt gt gt gt INSERT BEFORE LINE 1 show running config Close The Compare Backup to Device screen displays whether the backup file matches the device s current configuration The backup is matched against the device originally providing the configuration file to WMS for use as a backup The body of the screen displays parameters unique to the device configuration backup file Navigate the details of the configuration as needed to review settings specific to this configuration 3 Click Close to exit the screen and return to the Backup Restore tab Deleting Configurations Backup device configuration files can be permanently deleted from WMS Backup Restore operations as they become obsolete or no longer relevant to the submitting device s current mode of operation To delete a configuration file and remove it from subsequent device configuration restorations 1 Select a configuration backup file from amongst those displayed within the Backup Restore tab 2 Click the Delete button Extreme Networks Wireless Management Suite Reference Guide Confirm Deleting Backup Ei This backup will be permane
207. rs for providing variable values for either a full or partial device configurations The placeholders follow a syntax convention defined by WMS For example there is a configuration command to define the time zone for the device such as timezone Asia Calcutta The template file would have it as TimeZone Within the template the variable is TimeZone whose value is fed through a variance file at the time of applying it to a device or groups of devices The variance file supplies the values for the parameters within in the template You need to create variance files to perform configuration updates through the WMS console Every variable present in the template must have a value in the Variance File Also the Variance File must supply these values for every device present in the group to identify each device within the Variance File Variable configurations have the ability to apply a config template on a group of devices changing it slightly for each device In other words it is the ability to apply a variable configuration template on a group of devices Review the attributes of existing templates to determine whether a new template requires creation an existing template needs to be previewed edited is ready to be installed or deleted o rT NOTE Templates require creation when conducting configuration updates through the WMS console e CAUTION A device must be in a compliant state to receive a template If you try to in
208. rver Use the drop down menu to optionally update the SNMP management server destination for forwarding reported SNMP trap violations 7 Click Finish to save the site s updated configuration 8 Selecting Cancel disregards your changes to the site Deleting a Site When the attributes of an existing site become obsolete or no longer apply to the intended use of your WMS license consider deleting the site To delete an existing WMS site 1 Select an obsolete site from amongst those displayed within the Site stab 2 Click the Delete button Extreme Networks Wireless Management Suite Reference Guide Are you sure you want to delete the Site o All devices associated to this site would be moved into Unknown Site Site Information Site name Extreme Net Description Address Devices in Site b CAUTION Those devices associated to a deleted site are moved into a site defined as Unknown Site Retrieve these devices as needed for use in different sites 3 Click Yes to delete the site or click No to cancel the deletion and revert back to the Sites tab 4 Click OK when completed with the export operation 5 Selecting Cancel disregards the export operation and reverts back to the Sites tab Relay Server Configuration If required define or update the Relay Servers used by a site to access managed devices and fetch their configuration and firmware provisioning information 1 Select Site Management from the Administration menu
209. s Jobs SummitWM 3700 test 3700 test 11 13 2009 13 13 45 Total Edit Delete Help Refer to the following to assess whether a new template requires creation an existing template requires preview to determine its relevance or potential modification or whether the template is ready to install on the appropriate model device These template configuration activities are conducted within the Templates tab within the My Network menu However once the following has been reviewed you can edit or delete an existing configuration template from this Configuration Templates screen within the Administration menu Extreme Networks Wireless Management Suite Reference Guide Model Defines the supported Extreme Networks infrastructure device for which this device template applies Name Displays the name assigned to the template upon its creation Description Displays the description assigned to the template when originally created in WMS Time Created Displays the time stamp assigned to the template when created in WMS Type Defines whether the listed template is a partial or complete full configuration template They can be differentiated as follows Full Configuration Template Contains all required configuration information for the device If applied to a device the device would obtain the entire configuration needed for normal operation Partial Configuration Template Contains only a subset of the complete configuration For example if the us
210. s node However the Network and RF View tabs do not apply to device group configuration activities The remainder of the tabs provide the same functionality within My Groups as they do within My Network For more information see My Network Configuration on page 37 Extreme Networks Wireless Management Suite Reference Guide About WMS Groups Grouping allows portions of an enterprise segment to be viewed according to criteria appropriate for different management tasks Further grouping devices helps simplify complex management tasks by allowing otherwise repetitive tasks to be applied to device groups as opposed to one device at a time Groups are always virtual in nature Groups maintain only device references and not real device instances The life cycle of a device is not determined by the groups they belong to If an administrator deletes a group all device references within that group are deleted but the actual device remains present in WMS If a device is a member of a different group it will continue to be a member of that group despite its deletion from the other group Groups are classified into System Static and Dynamic categories These classifications have the following membership conditions NOTE Devices in the My Groups tab can appear in more than one group e System By default WMS supports a set of pre defined groups created in respect to the commonality of the devices supported within the group You canno
211. s of the firmware image to be imported into WMS and potentially used with supported devices Extreme Networks Wireless Management Suite Reference Guide Filename Select the Browse button and navigate to the location of the target firmware image full path to be ported into WMS Description Provide a description of the firmware image to help distinguish it from others with similar attributes or supporting the same model family This is the name that appears the main firmware screen with each available firmware image Supported Model Select the checkbox of the device in which the selected firmware image supports Once selected the supported model displays along with the filename within the main firmware screen Version Enter the firmware version This is important as Extreme Networks frequently updates device firmware versions to provide customers with the latest functionality Thus properly assigning an image the correct version lets you know its feature set Compatible If known list other controller or AP firmware image versions that are either Versions upwards or backwards compatible with the listed version Entering this information correctly supplies WMS with version information helpful if the administrator needs to provide a device a different but compatible firmware image Click OK when the details of the firmware image have been completely provided Once saved the firmware image displays and is ready to be selected within th
212. s state displayed within the compliance tab To review compliance check details 1 Select the Configuration tab from within the My Networks menu item 2 Select a device controller or other from within the Compliance tab 3 Click the Details link within that device s Details column The View Device Compliance Details screen displays View Device Compliance Details Ei Device Name IWM3600 IP Address 10 255 105 216 Last Checked None yet Status Configuration compliance unknown Compliance Information not yet computed Close 4 Refer to the following to assess this device s compliance verification details Extreme Networks Wireless Management Suite Reference Guide Device Name Displays the name of the device subject to the compliance verification IP Address Displays the IP address of the selected device Last Checked Provides a time stamp detailing the time WMS conducted its last compliance check Status Displays the same device status as a reminder originally displayed within the Compliance tab s status column The information is reflected again here to associate the status state with the compliance verification information used to interpret the status state 5 Click Close to exit the screen and return to the Compliance tab Templates WMS can change the configuration of the device with the help of a template A template is configuration file that can be applied to a specific device model The template has placeholde
213. scovered by WMS Next Cancel Unlike AP35XX model access points an adopted 46XX model requires a controller be selected as a starting point to find and display adopted 46XX model access points Using a controller to locate 46XX model access points could also lead to the display of AP35XX model access points not currently managed by WMS WMS managed AP35XX model access points display normally when the Troubleshoot Access Points AP35XX checkbox is selected from the Diagnostics menu Select at least one controller to use as starting point for locating adopted 46XX access points Click the Next button to continue Extreme Networks Wireless Management Suite Reference Guide Diagnostic Area Adopted Access points UU Controller Details Name WM3400 IP Address 157 235 93 131 MAC Address 00 23 68 221A6172 Last Seen Mar 10 15 10 47 Model SummitWM3400 Firmware 4 2 0 0 0040 Location Description WM3400 Wireless Controller Version 4 2 0 0 004D MI amp 01a Status Clear Serial Number 9239521800086 Ports Name IP Address MAC Address Model V AP 00 23 68 31 12 A5 00 23 68 31 12 A5 AP4610US CPU Usage s a Back Next Cancel A screen displays with device identification and network address data for the selected controller s each controller s located 46XX series access points as well as CPU Usage Port Association and Number of MUs associated Use the navigation bar on the right hand side of the screen to scroll down to g
214. screen configuration last recorded by WMS This is the configurati compliance or conflict versus the next WMS polled configu the screen and return to the Compliance tab e s Compliance Now verification displays the on used to assess ration If an assessment of a device compliance is required immediately as opposed to waiting for the next SNMP polling interval WMS allows a selected device s compliance to be checked at the time of the request To assess a selected device s compliance now PW N RB Select the Configuration tab from within the My Networks menu item Highlight a device controller or other from within the Compliance tab Click the Check button The Check Device Configuration Now screen displays with the device name and IP address of the selected device Additionally the screen prompts the user whether they would like to begin the assessment of compliance for the selected device now Check Device Compliance Now x Device Name WM3600 IP Address 10 255 105 216 Do you really want to check this device now Extreme Networks Wireless Management Suite Reference Guide 5 Click Yes to begin the compliance assessment The Compliance screen s Status column changes to reflect an In Progress state as the device s compliance is in the process of being re calculated Once the compliance assessment is complete review the device s configuration or resolve configuration conflicts as required using the addition
215. sed by WMS managed sites to access devices and fetch their configuration and firmware provisioning information The import and export feature enables the import of sites and Relay Server configuration information created on other WMS servers for archive on this WMS server The process for importing and exporting sites and Relay servers in the same o lj NOTE Only sites and Relay Server configurations created on WMS can be imported or exported To import managed site or Relay Server information Extreme Networks Wireless Management Suite Reference Guide 1 Select Import Export from the Administration menu 2 Choose the Site or Relay Seroer checkbox within the Site Management field 3 Select the Import button Import File Import File Browse OK Cancel lt Browse to the location where the target files resides Click OK to start the import operation To stop importing click Cancel Exporting Site or Relay Server Information To export a managed site or Relay Server to a specified destination 1 Select Import Export from the Administration menu 2 Choose the User or Relay Server checkbox within the Site Management field 3 Select the Export button Opening exported sitesml E3 You have chosen to open emported sites xml which is XML Document from hitp j 10 255 105 223 9090 m What should Firefox do with this file open with xm Edtor defaut gt C Save Fie Do this automatically
216. ses Email configuration templates as a means of communicating SNMP derived device status Refer to the following e Adding a SNMP Profile on page 151 e Editing an SNMP Profile on page 152 e Deleting an SNMP Profile on page 154 Adding an Email Notification Template To create a new Email notification template 1 Click the Add button within the Email Configuration tab Add Email Template iX Email Template Name Engineering M User Name Joe Smith Password 9999999999 SMTP Server IP Address 10 25 10 25 Recipient s Address emenetworks com Sender s Address emenetworks com Subject template infoj Status OK Cancel 2 Add the following data to complete the addition of the Email notification template Email Notification Provide a name for the Email notification template This is a required value and Template could perhaps be complimentary with the subject User Name Provide a user name for the account used to send this email Password Provide a password required for the above user to submit the email SMTP Server IP Enter the IP address of the mail server that is used to send email This is a Address required value Extreme Networks Wireless Management Suite Reference Guide Recipients Address Sender s Address Subject Provide the Email address for the account receiving the email This is a required value Enter the Email address for the WMS user account sending the Email This is a required value Provide a
217. sole to the WIPS server Description Displays a user friendly description of the server provided when added or modified Admin User ID User credentials used to log into WIPS with Admin privileges Guest User ID User credentials used to log into WIPS with guest access privileges Use the information displayed for each WIPS Server to determine whether an existing server requires modification a new server needs creation or WIPS server data requires import or export For more information see m Adding a WIPS Server Configuration on page 140 m Editing the Properties of a WIPS Server on page 141 m Deleting a WIPS Server on page 142 Extreme Networks Wireless Management Suite Reference Guide Adding a WIPS Server Configuration If an existing WIPS server is not useful or cannot be modified to be relevant for use with WMS consider adding a new WIPS server To define the attributes of a WIPS server within WMS 1 Click the Add button within the WIPS Server Configuration screen Add WIPS Server LX Server Name 2klabusvr e IP Address 10 255 105 223 Console Port 12 x Description ViLab WIPS server Admin User administrator Admin Password 999999999999 Confirm Admin Password eeeeeeeeeccc Guest User Joe Smith Guest Password 99999999006 Confirm Guest Password 99999990906 Status OK Cancel 2 Provide the following WIPS Server Information to define the server s configuration Server Name Provide a user friendly name for the
218. ss Management Suite Reference Guide 4 Browse to the location where the target files resides 5 Click OK to start the import operation 6 To stop importing click Cancel Exporting Email Notification Templates and SNMP Trap Destinations To export an Email notification template or SNMP trap forward destination 1 Select Import Export from the Administration menu 2 Choose the Email or SNMP Trap Forward checkbox within the Notification Templates field 3 Click the Export button 4 Determine whether you would like to open the exported file with an XML editor or save the file to disk Click OK when completed License Management Refer to the License Management screen to manage the licenses available to this version of WMS A valid license allows you to legally use the product for a defined number of radio devices and potentially add extra licenses to extend WMS to support more sites and devices eb CAUTION If your license is not currently valid you will not be able to discover devices using WMS Ensure your license is valid and supports the correct number of devices to successfully discover and manage devices using WMS To manage WMS licenses 1 Select License from the Administration menu License Management WMS Server License MAC Address 00 08 74 DA FD 58 License Key Licensed Devices 5 Current Devices License Status Demo License Enter new License key Get New License Help Extreme Networks Wireless Ma
219. ssary use the Select All button to select and delete all of the devices listed Selecting the Deselect All option deletes their selection b CAUTION Remember once deleted a device must be rediscovered by WMS before it can be managed again Moving Devices Use the Move Devices tab to move devices as you interpret necessary amongst those existing sites supported by WMS When you move a device to a different site you are using WMS to redeploy the target device within a different physical radio coverage area as defined when the site was originally created To move a device to a different WMS supported site 1 Select Device Management from the Administration menu 2 Select the Move Devices tab 3 Define a device to move re locate by selecting its corresponding checkbox located on the left hand side of the Device Name Manage Devices Delete Devices Move Devices Plan Devices Select Device Name IP Address Type Managed Planned Associated Site Fi WM3400EX 10 76 29 10 Controller No Yes WM3400 Fi WM 3700 10 76 29 25 Controller Yes Yes WM3700 Fj AP4A7X05J 10 76 28 55 Access Point No Yes 4P4700 Select Rows 10 Page 1 of1 i Select Site Name Description UnknownSite Oo WM3400 Oo WM3700 Oo AP4700 Select Rows s v Page 1 Select All Deselect All Move Help The Move Devices tab displays a list of managed devices each with its own checkbo
220. stall a template on non compliant devices WMS displays a warning message and prevents you from installing the template To review the list of templates available to WMS 1 Select the Configuration tab from within the My Networks menu item 2 Select Templates Extreme Networks Wireless Management Suite Reference Guide Compliance Templates Backup Restore Model Name SummitwM 3700 test Create Description Time Created Type Variables Jobs 3700 test 11 13 2009 13 13 45 Total Preview Edit Install Delete 3 Refer to the following to assess whether a new template requires creation an existing template requires preview to determine its relevance or potential modification or whether the template is ready to install on the appropriate model device Creating a Template Model Name Description Time Created Type Variables Jobs Defines the supported Extreme Networks infrastructure device s for which this device template applies Displays the name assigned to the template upon its creation Displays the description assigned to the template when originally created in WMS Displays the time stamp assigned to the template when created in WMS Defines whether the listed template is a partial or complete full configuration template They can be differentiated as follows Full Configuration Template Contains all required configuration information for the device If applied to a device the device would obtain the
221. stored from a backup the current state of the database is completely erased before the backup image is applied Backup x Are you sure you want to take Backup now Yes No 3 Click Yes to proceed with the backup operation A Please Wait dialog displays during the actual backup operation Backup X WMS Server is taking a backup now Please wait while the operation completes Extreme Networks Wireless Management Suite Reference Guide P CAUTION When restoring the WMS database all users are logged off and the process will be shut down and then brought back up When the backup is completed a Completed Successfully screen displays The Backup tab updates to reflect the successful operation Database Restoration A WMS database restoration restores device data software and policies to a state identical to the time a backup file was created Changes made since then except for other backup files are discarded Multiple devices can be restored up simultaneously To conduct a database restoration 1 Select Database Management from the Administration menu 2 Select Restore 3 Select an existing backup file relevant to the restoration of the database Use the Select Rows drop down menu to set the number of backup files to display on each page of the restore screen 4 Select the Restore button in the lower left hand side of the screen Backup Restore petaits puro Backup File Name Size KB Creation Date Time
222. t add an additional group as a system group Pre defined system groups include e All Wireless Controllers Contains the wireless controllers across all sites discovered by WMS e All Access Points Contains the access points across all sites discovered by WMS e Static A static group is one whose membership is fixed at the time the group is created and does not automatically change based on network conditions The membership of a static group changes only if the user manually edits it or if a member device is purged from the WMS database If the group is static the WMS administrator has to provide the list of included devices when creating the group e Dynamic A dynamic group is one whose membership is based on membership criteria defined when the group is created The membership of the group is periodically re evaluated automatically based on changing conditions The list of group members may increase or decrease as the number of devices that meet the defined membership criteria changes Users cannot add or delete devices as dynamic groups are defined using the filter criteria set Groups can be created based on one or a combination of grouping criteria including IP Address MAC Address Model Device Type Firmware Version Site Name and System Name However not all grouping criteria apply to all types of elements and devices o dd NOTE When a device is permanently deleted from the network WMS removes its reference from relevant
223. t alert criteria The Faults screen is partitioned into two tabs supporting the following e Alarms on page 63 e Events on page 66 Alarms and events are graphically displayed by both severity and category Severity and category information can be optionally displayed in pie chart column chart and grid formats Optionally move your cursor over the graphic to display alarms and events based on percentage of total pie chart or number out of total column chart This is a significant enhancement over previous releases as administrators can now visually assess the severity of alarms and events in respect to the total number of other existing events of both greater or lessor severity Administrators can now refine how alarms and events are filtered for display and manipulation Alarms and events can both now be filtered displayed daily over the last three days over the last seven days or all events and alarms can be displayed This helps refine how data is trended in respect to any or all events or alarms Alarms WMS uses an Alarm Correlator for correlating events into alarms The WMS alarms functionality provides an automated action at various levels of the event flow Alarm policies are defined using a Extreme Networks Wireless Management Suite Reference Guide configuration file based on device type The Alarm Correlator defines the logic for generating policy based alarms and alerts by reading policies from a configuration file for
224. t beginning the installation Refer to the Template tab s Job column to review the status of the template installation While the template installation is in progress the Installing hyperlink can be selected and in progress details of the template installation display Review the status of the configuration template installation for the selected job Once the installation is completed you can no longer display the details from within the Templates tab Refer to the Administration screen s Job Status node to view completed jobs For more information on reviewing completed jobs see Job Status on page 170 Deleting a Template Periodically templates may become obsolete and require removal to keep the repository of configurations current Running Config and Saved Configs are often updated on controller platforms as modifications are made to support radio traffic Keeping these current and removing outdated configurations is a central WMS administrative function To permanently delete a template 1 a AeA WwW N Select a device for which you want delete a template Select the Configuration tab from within the My Networks menu item Select Templates Select a template from amongst those listed Click the Delete button Extreme Networks Wireless Management Suite Reference Guide Delete Configuration Template s Are you sure you want to delete the L2 selected adaptive mesh Configuration Template Yes No f
225. t either the IP Range or SNMP Profile radio button from within the Network Discovery field 3 Click the Export button Opening exported ipranges xml You have chosen to open exported ipranges xml a which is a XML Document from http 10 255 105 223 9090 What should Firefox do with this file C genwan rou Edtor defa S C Save File Do this automatically for files like this from now on Lc cw 4 Determine whether you would like to open the exported file with an XML editor or save the file to disk Click OK when completed Importing Email Notification Templates and SNMP Trap Destinations When an error occurs on a WMS managed device the information is submitted to an administrator through a WMS defined Email address Additionally SNMP management server destinations are required to forward these reported SNMP trap violations within WMS If needed import E Mail notification and SNMP trap destinations created on other WMS installations or restore them to this server from backups taken earlier The process for importing and exporting Email notification templates and SNMP trap destinations is the same To import an Email notification or a SNMP trap forward destination 1 Select Import Export from the Administration menu 2 Choose the Email or SNMP Trap Forward checkbox within the Notification Templates field 3 Select the Import button Import File Browse OK Cancel I Extreme Networks Wirele
226. tching your search criteria are members of the group 4 Select a Search Operator to define whether some or all of your search criteria must be satisfied to find a group Selecting OR provides a greater likelihood of finding devices as you only need to satisfy one of the search criteria to locate the device With AND all of the criteria defined must be satisfied o NOTE Remember if you select And all of the criteria your define for group membership must be satisfied before any devices can populate the group If you are unsure about the viability of your search criteria consider using the OR option to increase the likelihood of discovering devices 5 Use following filters to set the Search Criteria from the drop down menu IP address Uses the numerical non DNS IP address of the listed device as group search criteria MAC Address Uses device MAC addresses as group search criteria Model Uses a supported device model as search criteria for group membership Use the drop down menu to select from amongst supported WMS devices Device Type Uses the device type as search criteria for group membership Extreme Networks Wireless Management Suite Reference Guide Uses supported versions of device firmware as search criteria for group membership Restricts the search for devices to the site name provided Firmware Version Site Name Uses the user friendly name assigned to devices when added or revised within System Name
227. ter yellow green and blue the signal strength within the site becomes less and less optimal Move your cursor within the heap map to display RSSI values specific to the grid selected Grid 10 0 26 0 SS 32 0 ivi iF Move your cursor over a device to display the device s name model MAC address and power Use this information to discern whether an AP radio is optimally placed in respect to the MUs it supports The following is a coverage map based on device channel This is helpful to discern the operational channels supported by existing device deployments This information can be used in combination to RSSI coverage maps to optimally place components in respect to both channel and radio performance Extreme Networks Wireless Management Suite Reference Guide Grid 86 0 4 0 Channel 153 0 Channel visualizations display the configured AP channel plus an extension channel if the AP is using a 802 11n 40MHz channel width The extension channel information is provided via the channel name in the legend This information is displayed using a 1 5 convention For instance if the primary channel of the AP is 6 and the extension channel of the AP is 10 then the channel name is listed as 6 10 5 Click the Show button to display the RF coverage map 6 Click Close to exit the screen Showing MUs Display associated MUs on a site map to assess areas of good radio coverage versus congestion and determine whether MUs are o
228. that are not necessarily sequential e Sequential lists e g those that describe step by step procedures appear as numbered lists Extreme Networks Wireless Management Suite Reference Guide overview The Extreme Networks Wireless Management Suite WMS is an intuitive browser based network management solution for management troubleshooting and monitoring RF heat maps display system performance Users can manage hundreds of sites and thousands of devices view the status and location of wireless infrastructure devices and clients search for specific pieces of equipment troubleshoot network issues generate reports and export raw data WMS simplifies the management of your RF network with an intuitive Web based user interface Network administrators with little or no RF experience can manage their Wi Fi networks within a few hours of installing WMS About WMS WMS is a stand alone Windows 2003 Server application providing users with the functionality to research and define the physical design and intended performance of their RF infrastructure WMS is Extreme Networks Enterprise Wireless LAN network management solution WMS provides a single console from which you can monitor and analyze wireless networks using not only the WMS resident interface feature set but the robust feature sets of the Summit WMScanner application Summit WMsScanner is bundled with WMS and is used as the tool for network device deployment building formattin
229. the Firmware Images screen Revise a firmware image when its filename description or version require update To edit the attributes of a firmware image 1 Highlight select an existing firmware image 2 Select the Edit button Edit Firmware Image Filename full path x wmrn3400 4 3 1 0 020r img Description t Supported Model s O WM3700 O WM3600 SummitWM3400 O ap3sio ap3550 O apa7i0 apa7so Version 4 3 1 0 020R 4 2 1 0 008R Compatable Version s separate multiple items with commas Status OK Cancel 3 Modify or review the following firmware image attributes Filename full path Description Supported Model s Version Compatible Versions If necessary revise the name of the firmware file Be sure to include the full extension of the file If the name and path are not accurately defined WMS will not be able to import the file to a support device Optionally change the brief description of the firmware file Displays the names of the model s supported by the listed firmware version This field is not editable as device firmware images only support the same model they are extracted from Displays the specific version of the firmware image Compare this version with other compatible versions for the support device model to see if other versions with increased functionality are available List other compatible versions that can be used with the target device model
230. the affected device Once an alarm has been raised and reviewed a WMS user can own the alarm When this occurs this user is letting other WMS users know they have recognized the alarm and efforts are underway to remedy this specific alarm Alarms can also be cleared and deleted as needed To display alarms raised by WMS events and take appropriate action 1 Select the Faults tab from within the My Networks menu item The Alarms tab displays by default Alarms Events By Severity By Category w lil lul Today Last 3 days Last 7 days all Lj Status Category Source IP Address Creation Time Modification Time Message Owner C MIB status Update AP O0 15 7 157 235 93 52 Sep 25 2009 0 31 41 Sep 26 2009 4 15 31 Access Po O MESE status Update AP 00 15 7 157 235 93 52 Sep 25 2009 0 26 36 Sep 26 2009 4 10 25 Access Po Take Ownership Release Ownership Resolve Delete Refresh 2 Refer to the following within the Alarms tab to review critical alarm conditions Status Displays the status of each alarm Assess the criticality of the alarm in the following order of significance Critical Red Major Orange Minor Yellow Warning Blue Category Displays the alarm category for each alarm event listed Source Describes the device where the alarm originated IP Address Displays the IP address of the source device reporting the alarm event to WMS Creation Time Lists a time stamp of the alarm s origina
231. the following e Site Configuration Review existing site configurations and edit delete add import or export site information e Relay Server Configuration Configures the Relay Servers used by a site to access managed devices and fetch their configuration and firmware information For more information see Site Management on page 125 Device Management Use the Device Management facility to select devices and manage them directly through WMS The Device Management screen displays the name and IP address of the device as well as the WMS Extreme Networks Wireless Management Suite Reference Guide managed site each device was detected in An indicator displays defining whether the device is to be managed by WMS or if no device management is planned by WMS For more information see Device Management on page 134 Security Management Use the WMS Security Management feature to manage edit delete and add Wireless Intrusion Protection System WIPS servers available to WMS Once the attributes of a WIPS server is defined a user can launch the server from WMS If WIPS is already installed on the client machine WMS launches the WIPS application and uses an auto login feature with existing login credentials for that WIPS server WMS supports the addition of multiple WIPS Servers within a WMS default site For more information see Security Management on page 139 Network Discovery Use Network Discovery resources to cre
232. the hierarchal layout display This option spaces devices equally from one another Devices are spaced in respect to the following hierarchal layout options as selected from the drop down menu Top Bottom Places the floor devices reside in above the deployed devices themselves Bottom Up Places the floor devices reside in below the deployed devices themselves Left Right Places the floor devices reside in to the left of the deployed devices themselves Right Left Places the floor devices reside in to the right of the deployed devices themselves Select sibling spread to expand include device associations for all radios deployed within supported sites You may want to use this with an individual site as opposed to AllSites to reduce the complexity of the view Enables or disables node interleaving This option is disabled until the Sibling Spread option is selected Selecting this option takes node size into account when calculating distances between devices and floors within the Network View display Refer to the View Controls to define how floors and devices scale within the Network View panel and display in contrast with one another their degree of separation To use the Network View set of view controls 1 Expand the View Controls field from within the Network View panel 2 Refer to the following to discern whether changes are needed to the Network View Extreme Networks Wireless Management Suite Reference Guide
233. u where the following configuration activities can be performed Administration n User Management DY Site Management S Device Management amp Security Management I9 Network Discovery Network Monitoring M Alarm Policies Notification Templates Configuration Templates T Firmware Images Job Status E Database Management D System Configuration Logging 94 Import Export License About Qrelp User Management on page 121 Site Management on page 125 Device Management on page 134 Security Management on page 139 Network Discovery on page 142 Network Monitoring on page 154 Alarm Policies on page 155 Notification Templates on page 157 Configuration Templates on page 163 Firmware Images on page 167 Job Status on page 170 Database Management on page 172 System Configuration on page 177 Logging on page 178 Import Export on page 180 License Management on page 186 About on page 188 User Management Manage WMS users from the User Management screen Add modify delete and set user permissions from this screen as required for the creation of the WMS user community Extreme Networks Wireless Management Suite Reference Guide WMS has the ability to associate a user to a particular site In such cases it s possible a user has access to a site with associated APs but no controller In such cases the user can only view the access points They do not have access to the controller and consequently cannot perfo
234. umber of times each listed client has roamed since its first association with the Dashboarded device Excessive roams could be an indicator the listed device possess throughput problems or is a potential threat AP Name Lists the name of each listed device s connected AP radio This is the radio reporting connection status to the wireless controller the client supports WLANs As device specific device Dashboards are displayed and reviewed the properties of a device s associated controller or access point WLANS can be reviewed in detail To display and review a selected device s list of 1 Expand a specific site and select the device for which you would like Dashboard information displayed In the following example a WM controller is selected as the device to show Select Summary tab if not already displayed Select the Dashboard tab At this point MU Clients WLANs and Radios tabs could display as additional Summary Dashboard options for the selected device 4 Select the WLANS tab Name ESSID Status MU Count Authentication Encryption WLANG 3600 11a mesh 2 Enabled 0 None WPA WPA2 TKIP WLANA4 3600 11bg tun Enabled 0 None WPA WPA2 TKIP WLAN1 3600 1154 local Enabled 1 None WPA WPA2 TKIP WLAN2 3600 11a tun Enabled 0 None WPA WPA2 TKIP WLAN3 3600 11bg local Enabled 0 None WPA WPA2 TKIP WLANS 3600 11a mesh 1 Enabled 0 None WPA WPA2 TKIP WLAN18 118 Disabled 0 None None WLAN25 125 Disabled 0 None None WLAN19 119 Disabled 0 No
235. us is Unknown if there is an issue with the relay server or device and compliance cannot be determined Saved Cfg Changed WMS has determined the device s saved config is different from the saved configuration This is important as this different Saved Config will be invoked the next time the device boots This state applies to not only controller products but Access Points as well Running Cfg Changed WMS has determined a WM3400 WM3600 or WM3700 s running config current configuration is different from the configuration saved by WMS Consider changing the controller s running config back to the configuration saved by WMS or determine if the controller s running config has attributes making it better suited for compliance Details Click the Details link associated with each supported device to review the details of a device s compliance check Unsupported device s do not display a Details link Once the information within the Compliance tab is reviewed determine whether the following additional actions are required Viewing a Device s Configuration on page 74 Checking a Device s Compliance Now on page 75 Assessing a Device s Configuration Differential on page 76 Resolving a Non Compliant Device Configuration on page 76 Resetting Device Compliance on page 77 Viewing Device Compliance Details on page 78 Viewing a Device s Configuration A device can be selected and its last saved WMS configuration viewed to assess the configuratio
236. ver the deployment of this device should be investigated Unplanned devices as defined as No within WMS can be changed to a planned state if you determine the device is operating legitimately oe a NOTE If you define a device as planned the My Networks Summary Reports Fault Management Configuration and Firmware features will not be available These functions can only be invoked for Managed devices To define a device as planned or unplanned Select Device Management from the Administration menu 2 Select the Plan Devices tab The Plan Devices tab displays with device information and the associated site where the device resides None of the devices are selected by default when the screen initially displays Manage Devices Delete Devices Move Devices Plan Devices Select Device Name IP Address Type Managed Planned Associated Site Fj WM3400EX 10 76 29 10 Controller No Yes WM3400 Fj WM 3700 10 76 29 25 Controller Yes Yes WM3700 O AP47X05J 10 76 28 55 Access Point No Yes 4P4700 Select Rows 10 v Page 1 of 1 Select All Deselect All Plan Unplan Help 3 Select the checkbox of the device or devices whose planned state requires update 4 Select the Plan or Unplan button as needed to change the state of select devices Extreme Networks Wireless Management Suite Reference Guide 5 If necessary use the Select All button to select and plan all of the devices listed Select
237. vice prompt crash info network element id WM3700 username admin password 1 bc75842809615d84539b5d717fd0c050c59c0767 username admin privilege superuser username operator password 1 fe96dd397562011b74283a9292652d366473931f v Variable Name Insert variable at selected position select text first Status Supported Models Defines the supported Extreme Networks infrastructure device for which this device template applies Template Name Displays the name assigned to the template upon its creation Description Displays the description assigned to the template when originally created in WMS 7 Define whether the template is a partial or total configuration using the radio boxes provided e If you select Partial the template is stored as a partial configuration Use this template to incrementally update a device s configuration e If you select Total the template is stored as a full configuration Use this template to replace a Saved Config or a non controller device s current configuration 8 Provide the variable name within the Variable Name field Once provided ensure the configuration contains the correct variables For example if your template file has just the following line timezone _ TimeZone _ _ MAC Address _ _ IP Address _ _ Time Zone _ 00 A0 F8 65 E9 DA 192 192 5 240 Asia Hong Kong 00 A0 F8 65 E9 FC 192 192 5 23 N North America New York o gt NOTE You cannot apply a variable file
238. vides the latest information on Extreme Networks products including the latest Release Notes troubleshooting downloadable updates or patches as appropriate and other useful information and resources Directions for contacting the Extreme Networks Technical Assistance Centers are also available from the eSupport website at https esupport extremenetworks com Registration If you have not already registered with Extreme Networks using a registration card supplied with your product you can register on the Extreme Networks website at http www extremenetworks com go productregistration Documentation Check for the latest versions of documentation on the Extreme Networks documentation website at http www extremenetworks com go documentation Extreme Networks Wireless Management Suite Reference Guide Extreme Networks Wireless Management Suite Reference Guide
239. with an empty attribute If there are no values for an attribute and you want to leave the attribute empty see the token _ EMPTY _ WMS replaces the _ EMPTY _ with a blank in the merged configuration file and sends the file to the device 9 Click OK to save the updated template and return to the Templates tab 10 Click Cancel to revert back to the Templates tab without saving the changes to the template Extreme Networks Wireless Management Suite Reference Guide Deleting a Configuration Template Unlike the Templates tab within the My Networks menu the Configuration Templates screen within the Administration menu provides a mechanism for removing templates considered either obsolete or containing values no longer relevant to the template s supported device To delete a configuration template 1 Select a configuration template The selected template is highlighted in blue 2 Click Delete to permanently remove the selected template o Are you sure you want to delete the 7 selected t1 Configuration Template Yes No A Delete Configuration Template screen displays Confirm the removal of the template to proceed with its deletion 3 Click Yes to delete the selected template To exit without deleting the template click No Firmware Images WMS has the capability of importing device firmware for device models you specify Importing device firmware to the WMS Server is required when devices are added to a locally managed site an
240. x as well as a list of existing sites None of the devices are selected by default when the screen initially displays Refer to each site s Description to assess which site might best service the target device 4 Select the checkbox of a device to deploy in a different site Extreme Networks Wireless Management Suite Reference Guide o s NOTE When you move a device to a different site the expectation is that this device is being physically deployed in a different radio coverage area supported by an existing site and populated by WMS managed infrastructure 5 If necessary use the Select All button to select and move all of the devices listed Selecting the Deselect All option deletes their selection 6 Click the Move button The device is moved from its existing site to the designated site This change is reflected in the Associated Site column of each tab within the Device Management facility Planning Devices WMS provides a means to define detected devices as planned or unplanned A device defined as planned means the physical deployment of this device was an anticipated when the site was created modified or after radio characteristics were assessed and the device was interpreted as required On the other hand defining a device as unplanned means the device was not considered for the site but was detected by WMS as operating within the site This doesn t necessarily imply the device is a rogue and must be removed Howe
241. y Now you can log into WMS and trigger the discovery process to automatically discover devices using a planned discovery interval Use the Network Discovery screen to create the search criteria used in the device detection process then conduct a search The Discovery screen is partitioned into tabs supporting the following Extreme Networks Wireless Management Suite Reference Guide e IP Ranges on page 143 e SNMP Profiles on page 150 IP Ranges Refer to the IP Range tab displayed by default for discovering devices Each IP range uses an associated SNMP profile to discover devices Existing IP ranges can be viewed in detail modified deleted imported or exported as required to keep the pool of available profiles current and relevant Pis CAUTION The user must discover an access point separately to conduct configuration management and firmware enhancements When you initially discover a controller with an access point associated to it the access point will display as usual within the My Networks menu However you cannot conduct configuration and firmware enhancements You must discover the access point again The access point will display in the network tree a second time but you can now conduct configuration and firmware updates on the access point with the specified IP address To review the networks detected by WMS thus far 1 Select Network Discovery from the Administration menu The IP Range tab displays by default SNMP
242. ySQL database server e Adventnet Web NMS component These components are all installed seamlessly by the installer System Requirements The system requirements for running WMS on your system include o e NOTE If using Windows XP with Internet Explorer 6 0 7 0 and accessing WMS remotely you must have a Flash Plugin and Adobe SVG installed If the system is connected to the Internet WMS redirects you to a download site If using Firefox 2 0 WMS requires the Flash Plugin only For information on downloading the Flash Plugin refer to http www macromedia com software flash about Processor Dual Processor 3 20GHz IRAM 4GB or better Operating System Microsoft 2003 Server Edition Hard Disk 80GB or better Web Browsers Firefox 2 0 Internet Explorer versions 6 0 and 7 0 Assumptions Before installing WMS e Ensure your system s graphics resolution is at least 1024 x 768 for optimally displaying WMS e Ensure the host computer s operating system is running Windows 2003 Server edition Extreme Networks Wireless Management Suite Reference Guide e Ensure you have Web connectivity during the actual installation Extreme Networks recommends using Mozilla FireFox version2 5 x with WMS and Internet Explorer version 6 or higher with Summit WMScanner e When accepting the terms of the License Agreement you are agreeing to install and use not only WMS but each application installed and invoked by the installer and application
243. you select should be weighed against the layout and view options described in the sections that follow Mesh Visualization Mesh visualization allows users to visually view Mesh deployments WMS periodically queries the controller to obtain details about the Mesh network visible to APs within the network ig 3 Extreme Networks Oc Al Sit s ExtremeNOC inknown Site Once Mesh network information is obtained from a controller the Network View display distinguishes backhaul connected APs and specific device radios Additionally WMS allows the user to select a Mesh node and view its primary path to the Mesh base bridge The Mesh view visually distinguishes 802 11a and 802 11bg links by associating different colors to them 802 11a links display in amber 802 11bg links appear in blue and 802 11n links display in green and red defines problematic link within the mesh network Select a node or Mesh link within the Mesh network and refer to the Network View Details field to display its credentials radio type throughout and role within the Mesh network o note WMS does not display exact physical device locations on a floor and only displays a logical view of Mesh connections a NOTE The data displayed in the Details field is not historical and only maps to the values as queried by WMS during the last polling Extreme Networks Wireless Management Suite Reference Guide Title AP 00 15 70 52 3 2 Description Ma
244. ys the IP address of the detected device Use this address to differentiate the device from other devices of the same type that may have similar configurations Type Displays the type of the device could be a controller or Access Point or any other supported device type Extreme Networks Wireless Management Suite Reference Guide Managed Displays Yes if the device is managed by WMS or Vo if the device is still to be tracked from the Device Management facility but not be administered as a planned device Planned Displays Yes if the device is planned added to a site displays Vo otherwise Associated Sites Lists the sites each device is associated with Refer to the Move Devices tab as required to change the site a specific device is deployed in Once the content of the Device Management screen is reviewed determine whether any of the following additional management activities are required e Managing Devices on page 135 e Deleting Devices on page 136 e Moving Devices on page 137 e Planning Devices on page 138 Managing Devices Use the Manage Device tab to manage discovered devices When a device is managed data supporting the device is collected by WMS and maintained in the WMS database for use in other administration and configuration activities WMS still maintains a record of unmanaged devices within the Manage Devices tab but does not collect configuration information of behalf of the device To manage a device 1 S
245. zed in respect to the other channels supported Displays a ratio of radio retries versus radio throughput for all the sites managed by this licensed version of WMS Displays the number of 802 11a yellow 802 11b g n light blue 802 11a n dark blue and 802 11b g purple radios proliferating the supported WMS sites Lists the number of MUs associated to WMS managed radio devices and the radio band they are supporting This data is displayed over an hourly timeline for all the sites supported by this licensed version of WMS Scroll down the All Sites dashboard as necessary to display information 6 Refer to the bottom of the half of the Dashboard to review the top five radios and clients reporting Extreme Networks Wireless Management Suite Reference Guide maximum throughout Top 5 Radios with maximum Throughput Radio Name Radio2 RADIO Radiol Radiol Radio2 10 255 105 240 00 04 96 43 50 C0 00 04 96 4314 1 30 00 04 96 43 50 00 00 04 96 43 41 00 00 04 96 43 41 10 4 Top 5 Clients with maximum Throughput Client Name Radio MAC Client Type Voice _Data 802 11A Date Radio Name Radio MAC Radio Type AP NIC MAC AP IP Address Channel Power dBm Throughput Kbps Device Name Client Name Client Type Voice Data IP Address Client MAC Assoc AP MAC Throughput Kbps Device Name Radio Type AP NIC MAC AP IP Address Channel Power Throughput Kbps Device Name l dBm

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Extreme Networks® Wireless Management Suite Reference Guide