Manual - Crestron
Contents
1. Look in E STXAFOOC 2 way k E A le IE j generalstx 7003 vtz File name generalste1 7O0v3 vtz Open Files of type TPS Output Files vtz bd Cancel 6 Close the Viewport exit VT Pro e and disconnect the programming cable from the PC and the control system 7 Disconnect the programming cable and the external power pack from the touchpanel Firmware Upgrade A firmware upgrade file has the i Firmware upgrade files can be obtained from the Downloads Software Updates extension csf Touchpanels section of Crestron s website www crestron com To upgrade the STX 1700CW firmware complete the following steps 1 Make sure that Hookup and Preparation that begins on page 16 has been performed 2 As shown on next page select File Transfer Update Touchpanel Firmware from the Viewport menu 20 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel Operations Guide DOC 6103 Select Update Touchpanel Firmware C Crestron Viewport COM1 115200 N amp 1 XON XOFF File Edit Setup Diagnostics Functions File Transfer Remote Send Program Send Touchpanel Send Web Pages Send CCF File Fronto Pro only Send Generic File s 2 Series only Send File to Mailbox Get File from Mailbox Load NYARAM from file2. Save NYARAM to file Update Control System Update Touchpanel Firmware Load Network Device Update Plug In Card Port Settings Retrieve Program 2 Series only COM 115200 N81 ON OFF General File Transfer Send SIMPL Program to the CEN OEM 3 As shown below select the NET ID of the STX 1700CW and then click OK Select Network ID Window Select Network ID x Select the desired network ID O Send Direct to Wired Touchpanel OK l Cancel 4 As shown below select the firmware CSF file and click Open The transfer will complete automatically Select CSF File Look in Eme OO A A e File name Files of ype S5T 1700C csf 5 Disconnect the programming cable and the external power pack from the touchpanel Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 21 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Programming Have a comment about Crestron software Direct software related suggestions and or complaints to Crestron via email software crestron com Do not forward any queries to this address Instead refer to Further Inquiries on page 31 for assistance The easiest method of programming but does not offer as much flexibility as SIMPL Windows 22 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW General Use and Safety WARNING To avo
3. ce NOTE This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation The equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and transceiver Connect the equipment into an outlet on a circuit different from that to which the transceiver is connected Consult the dealer or an experienced radio TV technician for help Setup Applying Power The touchpanel can be powered via the ST BTPN while docked in the DA
4. Engraveable Pushbutton Installation Screw Screw Bottom view Battery Pushbuttons Top view with bezel removed 32 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Appendix B Optimum RF Reception Guidelines Operations Guide DOC 6103 Many factors can affect the reliability of RF communication between an RF gateway and an RF touchpanel While an effort has been made to determine operating specifications some specifications are not constant RF Communication can be limited by several factors including but not limited to EMI electromagnetic interference intervening objects antenna orientation and receiver placement To obtain maximum reliability and performance some basic rules for installing RF transceivers are listed below Minimize Interference RF reception range can be hindered by spurious EMI noise that may interfere with or mask the desired frequency thereby reducing useable range EMI is generated by any electrical device at various RF noise levels depending on the device Sources of EMI include computers video equipment digital processors lighting dimmers lighting ballasts motors or any large AC source Every effort should be made to separate any RF transceiver from these sources of RF noise including Audio Visual equipment in racks If a gateway must be installed in an equipment rack m
5. e In Asia call Crestron Asia at 852 2341 2016 e In Latin America call Crestron Latin America at 5255 5093 2160 e In Australia and New Zealand call Creston Pacific at 613 9480 2999 Firmware Upgrades To take advantage of all the ST 1700CW s features it is important that the unit contains the latest firmware available Therefore please check Crestron s website http www crestron com downloads software_updates asp for the latest version of firmware Not every product has a firmware upgrade but as Crestron improves functions adds new features and extends the capabilities of its products firmware upgrades are posted If you have questions regarding upgrades procedures contact Crestron customer service Future Updates As Crestron improves functions adds new features and extends the capabilities of the ST 1700CW additional information may be made available as manual updates These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision Check the Crestron website www crestron com periodically for manual update availability and its subjective value Updates are available from the Download Product Manuals section and are identified as an Addendum in the Download column Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 31 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Appendix A Engraveable Pushbut
6. including any permitted back up copies is permitted including but not limited to using the Software a either directly or through commands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk The Software is licensed and not sold Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing OTHER LIMITATIONS You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated Your license is also terminated You may not rent lease lend sublicense distribute or otherwise transfer or assign any interest in or to the Software You may not reverse engineer decompile or disassemble the Software You agree that the Software will not be shipped transferred or exported into any country or used in any manner prohibited by the Unit
7. 1700CW or via the external power pack Each of these items has their own Guides which details proper usage Refer to the table below for the required document number STX 1700CW Power Source Options DOCUMENT Battery Pack ST BTPN Docking Assembly DA 1700CW Domestic External Power Pack or PW 1215 International External Power Pack PW1 1215 The latest revision may have a revision letter after the document number i e 6088A 6 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Operations Guide DOC 6103 Docking the STX 1700CW To dock the STX 1700CW refer to the procedure below NOTE Do not dock the STX 1700CW into the DA 1700CW without the ST BTPN being installed in the touchpanel Operating power for the DA 1700CW is supplied through the electrical contacts of the ST BTPN If the ST BTPN is not installed the DA 1700CW will not electrically undock the touchpanel it would have to be manually undocked refer to Manually Undocking of Touchpane on page 8 1 Refer to the diagram below Insert the bottom edge of touchpanel docking plate located on the rear of the touchpanel into DA 1700CW directly behind the front panel Insert STX 1700CW 2 Refer to the diagram below Make sure that the STX 1700CW is squarely seated in DA 1700CW and press upper edge of touchpanel inward to dock the touchpanel The tou
8. Down Now i DIAGNOSTICS MENU DIAGNOSTICS MENU Display Touch Screen Display EEProm Restore Configuration Display Factory Test Patterns Defaults Return Operations Guide DOC 6103 Power Management Timeout Settings The Power Management feature is intended to conserve energy and to extend the service life of the battery From the STARTUP screen press the Power Management button to display the POWER MANAGEMENT TIMEOUT SETTINGS screen Use the STANDBY and POWER DOWN UP and DOWN buttons to set the respective timeouts from 0 through 120 minutes where 0 disables the timeout Adjusts in one minute increments from 1 to 10 in ten minute increments from 20 120 Use the Standby Now and Power Down Now buttons to immediately enter the respective mode STANDBY timeout turns the display and backlight off when the touchpanel is inactive for the specified time When the touchpanel is reactivated the last screen to be displayed reappears The specified time is displayed in minutes The default STANDBY timeout is 10 minutes POWER DOWN timeout turns off all power when the touchpanel is inactive for the specified time When the touchpanel is activated the first page of the project appears The specified time is displayed in minutes The default POWER DOWN timeout is 30 minutes Adjusts in one minute increments from 1 to 10 in ten minute increments from 20 120 NOTE Power Down Timeout should be set
9. Series Control System Update CEN CN TVAV Update File CNMSX AV Pro Update File CNRACKX DP Update File ST CP Update File Acceptable file extensions viz csf STRFGWX firmware RF Specifications Memory Touchscreen Dimensions Touchscreen Resolution Touchscreen LCD Touchscreen Illumination Touchscreen Composition Operating Temperature Humidity Overall Dimensions Weight Rechargeable NiMH battery pack included 4100 mAh capacity after full charge Operating time depends on usage 12VDC 1 5A 120VAC Input included P N PW 1215 or equivalent 12VDC 1 5A 230VAC Input included with international version touchpanel P N PWI 1215 or equivalent 03 1 0 10 minute for standby 30 minutes for power down 999 digital 256 analog 127 serial Version C2 2004 CUZ or later Version 5 10 13V UPZ or later Version 5 10 11X UPZ or later Version 5 10 11W UPZ or later Version 4 02 02 S UPZ or later projectname vtz compiled file STX1700C vx xxx x csf panel firmware Version 2 4 1 2843 upg or later 2 Way Wireless RF at 418 MHz approx 50 ft indoor and 150 ft outdoor ranges 4 MB flash memory 3 Mbytes available for user programming 8 MB SDRAM for firmware Height 3 700 in 9 017 cm Width 4 700 in 11 938 cm 320 x 240 pixels Active matrix 64K colors Backlit fluorescent Resistive Membrane 50 to 113 F 10 to 45 C 10 to 90 RH non condensing Width 8 75 in 22 23 cm Height 3
10. Slot CeMet Device C2I PRO2 L Jul E oe e mua COM A F Infrared rO Relay Output Drop Met Cal PRO2 L Serial Device Here PRO gt Operations Guide DOC 6103 The System Views lower pane displays the PRO2 system tree This tree can be expanded to display and configure the communications ports Expanded PRO2 System Tree m a PROZ bow Slot 1 Empty CZY Card Slot Law Slot 2 Empty CZY Card Slot coe Slot 3 Empty CZY Card Slot GMI Slot 4 c21 come GHEE Slot 5 C21 IRe GEIB Slot 6 C2I 108 GEE Slot 7 C2L RvB zoe Slot 8 Empty C2Z Card Slot GEE Slot 9 C2Net Device bee WB Slot 10 C21 PRO2 LCDPANEL C2Net Device Slot in Configuration Manager To incorporate an STX 1700CW into the system a gateway device is required The C2Net Device Slot can accept a gateway such as the STRFGWX Once a gateway is Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 23 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW configured in a C2Net Device Slot the slot allows Cresnet communication between the touchpanel and the control system In Configuration Manager drag the STRFGWX gateway from the Wireless Receivers RF folder of the Device Library and drop it in the upper pane of the System Views The System Views upper pane displays the STRFGWX device icon below the PRO2 graphic Drag the STX 1700C from the Touchpanels Wireless Wireles
11. VOLUME UP and DOWN buttons to increase and decrease the volume of the signal The area to the right of the buttons shows the relative volume from 0 to 100 both as a numeric value and for a quick visual reference as an analog bar Select the Return button to return to the SETUP MENU Brightness From the SETUP MENU press the Brightness button to open the SCREEN SETTINGS BRIGHTNESS screen The UP and DOWN buttons increase and decrease screen brightness respectively The area to the right of the buttons shows the relative brightness from 0 to 100 Select the Return button to return to the SETUP MENU Startup Preference The Startup Preference option allows when the touchpanel is off or in standby the display to come on or stay off when a quick pushbutton is pressed From the SETUP MENU press the Startup Preference button to open the STARTUP PREFERENCE screen When pressed the DISPLAY ON FROM HARDKEY button toggles between ENABLED and DISABLED With ENABLED selected the display comes on when one of the quick pushbuttons is pressed With DISABLED selected the display stays off when a quick pushbutton is pressed if touchpanel was off it goes to standby The default is DISABLED Select the Return button to return to the SETUP MENU Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel POWER MANAGEMENT TIMEOUT SETTINGS Standby Power Return Now
12. Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel Touchpanel Device Settings Window Device Settings Crestron STX 1700C x Connection Sheet Device Info Device Name AFAR ID Ul Project REAR W Cancel Apply STX 1700C Symbol in Programming Manager Programming Manager is where programmers program a Creston control system by assigning signals to symbols The diagram shows the STX 1700C symbol in the SIMPL Windows Programming Manager Detail View of the ST 1700C in SIMPL Windows Programming Manager AJRFID 01 STX 1700C 2 way Wireless Touchpanel oj x ME X a B s B way Wireless Touchpanel fh press1 th2 press2 tha press3 tha press4 t5 press5 ThE press thi press whe press wha press9 mi0 pressi0 thi presst1 fhiz press12 t13 press13 T14 press14 mis press15 Th16 press16 thi presst his press18 hid press19 20 press20 T21 press21 T22 press22 fh23 press23 fh2d pressid t25 press25 126 press26 wha press27 T28 press28 fh29 press29 T30 press30 t31 press31 32 press32 NOTE Join numbers are expandable to 999 digital 256 analog and 127 serial Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 25 Wall Mount 2 Way RF Compact Color T
13. or too light improperly set 5 seconds from power off Set brightness using Setup menu Touchpanel exhibits Compressed If there are no memory problems slow operation graphics take time to decompressed graphics decrease the drawing decompress time of panel pages Touchpanel display is Standby or power Touch screen to reactivate dark down timeout has elapsed No power to the Verify the power is properly applied and all touchpanel connections are made You can also use the caltouch command in Viewport to access the Calibration option Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 29 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW STX 1700CW Troubleshooting continued POSSIBLE TROUBLE CAUSE S CORRECTIVE ACTION Touchpanel operation Touchpanel is out of Bring unit within range Refer to appears unreliable range Refer to Out Specifications for details of Range Feature Use reserved join number 17509 in SIMPL below Windows program to indicate when touchpanel Install an additional STRFGWX near the area of use to accommodate roaming RF Interference Test as wired unit If unit tests OK as wired touchpanel and fails as wireless touchpanel call Crestron Customer Support Touchpanel does not Touchpanel RF ID is Verify that RF IDs match Refer to the Select function and SIG LED not set to match the Interface on page 8 for details and RF ID on STRFGWX RF ID assigned in the parameters assigned in
14. the most significant digit by one respectively i e 1 2 3 F Refer to the latest revision of the STRFGWX Operation Guide Doc 5811 for more information on setting up the RF Channel for the RF gateway Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 13 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW KEY CLICK SETUP KEY CLICK SETUP KEY CLICK VOLUME KEY CLICK ENABLE LEN SCREEN SETTINGS BRIGHTNESS SCREEN SETTINGS BRIGHTHESS STARTUP PREFERENCE STARTUP PREFERENCE DISPLAY OH FROM HARDKEY DISABLED 14 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW NOTE The RF TEST MENU button should only be used under supervision from a Crestron customer service representative during telephone support After the Cresnet ID RF ID and RF Channel settings have been verified touch the Return button at the bottom of the screen to save settings and display the SELECT INTERFACE screen Key Click Setup From the SETUP MENU press the Key Click Enabled button to open KEY CLICK SETUP screen If the function is currently disabled the button legend is Key Click Disabled To enable an audible tone beep when the touchpanel buttons are pressed select among the Short Med or Long KEY CLICK ENABLE LEN buttons to set the duration of the tone The touchpanel responds with a corresponding signal To disable the feature select Click Off Use the KEY CLICK
15. touch sensitive viewing screen and quick pushbuttons are located on the front of the STX 1700CW The electronic hardware is housed in a high impact black molded plastic enclosure shown below Connectors to upload touchscreen projects via a personal computer PC and to power the unit using the external power pack are located on the left and right sides of the unit respectively Refer to illustrations on next page Physical View of STX 1700CW 4 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel Physical Views continued 5 162 in g 13 112 cm Top view Front view m 8 750 in B 22 225 cm Side views 3 860 in 9 805 cm Upload connector Power connector The underside of the unit contains the battery compartment that holds one ST BTPN Contacts for the DA 1700CW are through the ST BTPN Four rubber feet on the underside of the unit are for stability and to prevent slippage on flat surfaces Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 5 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Industry Compliance As of the date of manufacture this unit has been tested and found to comply with specifications for CE marking and standards per EMC and Radio Communications Compliance Labeling N11785
16. 86 in 9 81 cm Depth 5 43 in 13 80 cm 1 85 Ib 0 84 kg 1 Battery life is 180 minutes continuous usage with background lighting at full brightness Actual operating time depends on usage and settings for background brightness and timeouts 2 The latest versions can be obtained from the Downloads Software Updates section of the Crestron website www crestron com Refer to NOTE after last footnote 3 Crestron 2 Series control systems include the AV2 PAC2 PRO2 and RACK2 CNX update files are required for either CNMSX AV Pro or CNRACKX DP Filenames for CNX update files have a UPZ extension and are in one EXE or zipped UPZ file To avoid program problems make certain you are using the update file with the correct suffix letter e g S V W X Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 3 Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW 5 Extension requires a prefix specific to the touchpanel type In DETAILS projectname represents the assigned project name and vx xxx x represents a version number 6 Requires Crestron STRFGWX 2 Way RF Transceiver 7 The weight listed is for the touchpanel and does not include the ST BTPN NOTE Crestron software and any files on the website are for Authorized Crestron dealers only New users may be required to register to obtain access to certain areas of the site including the FTP site Physical Description The
17. COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES OF ANY KIND PROPERTY OR ECONOMIC DAMAGES INCLUSIVE EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY CRESTRON MAKES NO WARRANTIES EXPRESS OR IMPLIED AS TO TITLE OR INFRINGEMENT OF THIRD PARTY RIGHTS MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR ANY OTHER WARRANTIES NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES 36 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Return and Warranty Policies Merchandise Returns Repair Service 1 No merchandise may be returned for credit exchange or service without prior authorization from CRESTRON To obtain warranty service for CRESTRON products contact the factory and request an RMA Return Merchandise Authorization number Enclose a note specifying the nature of the problem name and phone number of contact person RMA number and return address 2 Products may be returned for credit exchang
18. Crestron STX 1700CW Wall Mount 2 Way Compact Color Touchpane Operations Guide CRESTRON This document was prepared and written by the Technical Documentation department at lt lt CRESTRON Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2002 Crestron Electronics Inc Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Contents Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW 1 Introduction r hae Meek he BR eee eee he ee a ae 1 Functions and Features rotano een ein bane nsieh eho ahead eae ae t es 1 Roaming Feature scsi etene Se RGU A arte aOR eas ak at 2 Specifications seio mereen eaae e sna Gi ae WAG ornate men iat owinat anaes 3 Physical Description sennen eea and enamel eee hedaman wand 4 Industry Compliance c0e8 danish enn EEEE aes Guano eed 6 SEU Dae E r cous tocsente Soke E e Genter sadars EE aceaneecapaty whee E dickies 6 VeSa DANE OAI CEEE TT T AT E T 6 Docking the STX 17000W sssessessessesseesssseserssessrsrsseeressesesseserseeseenessesesseseeseseesesses 7 Undocking the STX 1700CW sssssseseesssesssrsesssesersreseessssreresseseesessersteseeresseseesseseeseseeses 8 Identity ol EEEE AE A ET E E E E estat te 11 Configuring the Touchpatiel ccccecccsseesseesseeseeeeeeeeceeensecesecnaecesecaecaeeeeeaeesneeees 12 Uploading and Upgrading 0 ceeceecee
19. ELECT INTERFACE SELECT INTERFACE CRESNET INTERFACE MENU CRESHET INTERFACE MENU CRESHET ID RF SETUP RF SETUP RF CHANNEL RF TEST MENU Operations Guide DOC 6103 Battery Status To access the Battery Status screen shown to the left press the Battery Status button on the SETUP MENU This screen indicates the amount of charge or life remaining in the battery as a percentage of full capacity if the battery is installed An analog bar is provided below the percentage amount as a quick visual reference to the approximate level of charge remaining The EXTERNAL POWER label appears if external power is applied either through the docking station or via the optional power pack Note that battery recharging takes place only through the docking station Touch the Return button to display the SETUP MENU NOTE When charging the battery the battery status screen is not an accurate indicator of battery level The battery status screen will indicate a full charge 100 before the docking station indicates that charging is complete RDY illuminates Select Interface The touchpanel communicates with a control system to activate commands or to display feedback from components within the system The communication interface must be correctly specified or communication will not occur To set communication parameters first select the Interface button on the SETUP MENU to display the SELECT INTER
20. F Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel Programming Cable Specifications Wa SS CRIMP SLEEVE STRIP amp TIN WIRES 1 8 LG x Fd CONNECTOR 4 POSITION FEMALE ELECTROVERT 25 520 3453 1 STEREO PHONO PLUG 1 8 LZR HP148 BLACK RED ST CBL TRE TQ Y BLACK 1g Z RED Qi SHIELD CABLE SHIELDED 2 CONDUCTOR 22 AWG BELDEN 8451 Z STRIP amp TIN 250 CUT TO 6 FT LG SHIELD TO SLEEVE BLK TO RING RED TO TIP REMOVE 1 OF INSULATION OR CONNECTOR 6 PIN RJ11 NOTE Tab is facing away from copper pins BLACK Y RED 2z SHIELD G 1 Before making any connections to the touchpanel verify that the control system is properly connected to the PC using an RS 232 DB9 straight through cable Crestron P N CNSP 587 and powered on 2 Attach the stereo connector end of the ST CBL to the touchpanel 3 Attach the network connector end of the ST CBL to the connector labeled NET on the control system 4 Attach the appropriate external power pack or equivalent to touchpanel and plug into outlet At the PC make sure that no programs accessing the COM port of the PC are running 5 Start VT Pro e 6 From the menu bar select Tools Viewport to open the Crestron Viewport NOTE SIMPL Windows may open with a spl
21. FACE screen shown to the left Then select either the CRESNET or the RF button to display the CRESNET INTERFACE MENU or the RF SETUP screen respectively Use these screens to set the Cresnet network identity CRESNET ID and the RF ID numbers CRESNET ID is a two digit hexadecimal number that can range from 03 to FE Note that this number and the NET ID set in the SIMPL Windows program of the Cresnet system must match when operating as a wired touchpanel and for file transfers NET ID for the STX 1700CW is factory set to 03 The UP and DOWN buttons increase and decrease the CRESNET ID by one digit i e 03 04 05 FE Select the Return button to return to the SELECT INTERFACE screen The radio frequency identity number RF ID is necessary to secure RF communications such that controls can be activated from the touchpanel The RF ID consists of a one digit hexadecimal number The touchpanel can be set to one of fifteen numbers 1 is shown as an example in the illustration and is the default The UP and DOWN buttons increase and decrease the RF ID most significant digit by one respectively i e 1 2 3 F The radio frequency channel setting RF Channel is necessary for two way communication between the touchpanel and the STRFGWX The RF channel consists of a one digit hexadecimal number 0 is shown as an example in the illustration on the left and is the default The down an up arrow buttons increase and decrease
22. TO YOU PROVIDED YOU 1 CLICK THE DO NOT ACCEPT BUTTON 2 DO NOT INSTALL THE SOFTWARE AND 3 RETURN ALL SOFTWARE MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT CRESTRON ELECTRONICS INC 15 VOLVO DRIVE ROCKLEIGH NEW JERSEY 07647 WITHIN 30 DAYS OF PAYMENT LICENSE TERMS Crestron hereby grants You and You accept a nonexclusive nontransferable license to use the Software a in machine readable object code together with the related explanatory written materials provided by Creston b on a central processing unit CPU owned or leased or otherwise controlled exclusively by You and c only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron If this software requires payment for a license you may make one backup copy of the Software provided Your backup copy is not installed or used on any CPU You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron If this software requires payment for a license the total number of CPU s on which all versions of the Software are installed may not exceed one per license fee 1 and no concurrent server or network use of the Software
23. W e 11 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Configuring the Touchpanel MAIN MENU To configure the unit it may be necessary to access a series of setup screens prior to viewing run time screens that are loaded into the touchpanel for normal operation Exit ane The MAIN MENU for configuring the touchpanel appears when a finger is held for Run Program about 5 seconds from the power off state Upon entering SETUP MODE the MAIN MENU shown to the left displays four buttons Touch Screen Calibration Exit and Run Program Setup and Diagnostics Touch Screen Calibration Diagnostics Selecting Exit and Run Program verifies that all of the setup information has been saved to EEPROM and displays the main page that has been programmed into the touchpanel The remaining buttons on the MAIN MENU open other menus which are discussed in subsequent paragraphs This menu can also be obtained via digital reserved join number 17242 Calibration Menu CALIBRATION MENU Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button s image Select the Touch Screen Calibration button to display the CALIBRATION MENU as shown to the left The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button Perform or return to the previous screen with the Return button Choose an option by Calibration touching the approp
24. activate the gateway and leave the out of range screen Out of Range Feature Not Active When the STX 1700CW is out of range there is no out of range indication displayed The only noticeable symptom on the touchpanel is that it does not respond The STRFGWX s TXD LCD will flash every 4 to 5 seconds for approximately 30 seconds and then the LCD stops flashing the unit stops transmitting if the touchpanel does not come in range in the allotted time If the touchpanel comes into range BEFORE the STRFGW lt X stops transmitting the touchpanel will start responding and the display reverts to whatever screen the control system has active If the touchpanel comes into range AFTER the STRFGW lt X stops transmitting the user must touch the screen to activate the gateway The screen may change if the control system sent a change to the touchpanel during the time it was out of range 30 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Operations Guide DOC 6103 Further Inquiries If after reviewing this Operations Guide you cannot locate specific information or have questions please take advantage of Crestron s award winning customer service team by calling e Inthe US and Canada call Crestron s corporate headquarters at 1 888 CRESTRON 1 888 273 7876 or 1 201 767 3400 e In Europe call Crestron International at 32 15 50 99 50
25. ake sure you have ample separation between the equipment and the gateway Gateway Placement Optimum reception for any RF transceiver is obtained by installing the gateway transceiver in an open area or shelf with a clear line of sight no obstructions between gateway and receiver Crestron recommends that the gateway is at least 5 to 6 feet high for best results Avoid placing transceivers or transmitters at a low height or on the ground Placing RF equipment near metal objects walls corners or metal enclosures will compromise RF propagation and reception Try to avoid installing gateways in equipment racks service rooms electrical closets or in rooms other than that which the panel or transmitter is located Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability Optimum performance is obtained by setting the antenna horizontally parallel to the ground When absolutely necessary two alternate orientations are possible each will be less effective than the horizontal orientation Point the antenna vertically Point the antenna at a right angle to the gateway These may allow for rack or equipment closet doors to be shut but these orientations may also compromise reception Never point the antenna downward or directly parallel to the front panel this will decrease range and reliability Refer to illustrations on the next page for examples of the different antenna orienta
26. al adapter is connected Touchpanel is not Poll the network F4 in Viewport VT Pro e or communicating to the SIMPL Windows to verify communication control system Touchpanel does not Touchpanel not Check that rubber feet on bottom of touchpanel report as Cresnet making connection are mounted correctly device to control system when mounted in DA 1700CW Project can not be Touchpanel is not Touch the touchpanel to display a screen uploaded to powered up Verify that the panel has power supplied to it touchpanel either battery or power pack Communications Verify upload preferences is set to the COM error between PC port being used to communicate to the control and control system system Incorrect NET ID Verify that panel NET ID matches the NET ID setting specified during upload Refer to Select Interface Menu Problem with cable Check the cable for damage or bad between control connections Wrong screens appear Wrong screens Upload correct screens Refer to Uploading a on touchpanel uploaded VT Pro e Project Active area does not Touchpanel is Remove power and then reapply power while coincide with button on incorrectly calibrated holding finger to touchscreen for about 5 screen seconds The Main Menu appears Select Touchscreen Calibration The Calibration Menu appears Select Perform Calibration and follow prompts Touchpanel display is Screen brightness is Hold a finger to the touchscreen for more than dark
27. arks are the sole property of their respective owners Windows is a registered trademark of Microsoft Corporation Windows 95 98 Me XP and WindowsNT 2000 are trademarks of Microsoft Corporation Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 37 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW This page intentionally left blank 38 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel This page intentionally left blank Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 39 Z CRESTRON Crestron Electronics Inc Operations Guide DOC 6103 15 Volvo Drive Rockleigh NJ 07647 07 02 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice
28. ash screen and may display the What do you want to do window If so close the window and continue 7 Refer to figure on the next page From the Viewport menu select Setup Communications settings alternatively depress Alt D to open the Port Settings window Refer to graphics on next page Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 17 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Accessing the Port Settings Window L Crestron Viewport COM1 115200 N81 XON XOFF File Edit Setup Diagnostics Functions File Transfer Remote wv Auto Baud Search w Local Echo Akt L Display in Hes Mode Alt H wv CR to CALF Outgoing v Sound wv Destructive Backspace Incoming Show Program Load Output in Incoming Data Window Character Mapping Font Split Window Alte Setup Sequence Keps Communicati Modem settings Communication Presets r Fort 5ettin COMI 114 Restore Defaults 8 Select the RS 232 connection type Verify the available COM is selected Verify that the baud rate is set to 115200 PRO 2 default the parity is None the data bits is Eight and the stop bits is One Click the OK button to save the settings and close the window NOTE You may need to select a lower baud rate for larger files 38 400 is recommended Make sure XModem is selected from Mode for Network Transfers Port Se
29. avelci estan decveternsovubieerengeuenosareertens 33 Gateway Placement seisesc secs ccsdeeced acest chasse sees A E R steal sashes sees 33 Antentia Onientaton sects ciesessssudy debs sees dasnstsessceesssardeasteneebeuseessstawbencyedgs esha eeveeunesk 33 Software Lacense A Greemient is 5 hess sccdecdvich ales E easton AA stone acted vaoce ances 35 Retum and Warranty Policies aereoa e e E E need eet ceed od oo ea eee sag eden OE 37 Merchandise Returns Repair Service ccceeccesseesceeseeesceeeeesecesecesecesecaecneeeeeeneeses 37 CRESTRON Limited Warranty ccccccccesssesscessceseceeecesececesecnsecaecaecneecaeeneeeneeses 37 Operations Guide DOC 6103 Contents e i Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Introduction Functions and Features The STX 1700CW is a 2 way radio frequency RF compact color touchpanel that when used with the DA 1700CW docking assembly and BB 1700CW back box is wall mounted and provides a user interface to a Crestron remote control system herein referred to as the Cresnet system The back box holds the docking assembly which docks the touchpanel The docking assembly provides operating power and hard wire communications with a standard Cresnet system and recharges the Crestron High Performance Rechargeable Power Pack ST BTPN that is supplied with the touchpanel Refer to the latest revisions of th
30. chpanel will snap into position Dock STX 1700CW MIIA a My E F 7 P I8 i Ie G A ag Dy Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 7 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Undocking the STX 1700CW During normal operation the DA 1700CW unlatches the STX 1700CW electrically via the control system program When the touchpanel is unlatched it snaps outward slightly and then may be removed by hand The control system program defines the method i e touchpanel button of unlatching Electrical Undocking of Touchpanel 1 Via the touchpanel and or control system program unlatch the touchpanel 2 Pull the upper edge of the touchpanel outward and remove the touchpanel Remove STX 1700CW Manual Undocking of Touchpanel The STX 1700CW can be undocked manually The only tool required is a long reach minimum 4 1 2 inches from tip to handle base 1 flat or Phillips screwdriver 1 Refer to the diagram below At top center of the front panel remove the manual unlatch access plug from the access hole Remove Access Hole Plug 8 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel 2 As shown below insert a long reach screwdriver into the access hole at a downward angle approximately 10 until the tip of the screwdriver contacts
31. commands Up to 15 touchpanels can communicate with one STRFGWX The RF signals can travel from a minimum of three feet up to a maximum of 50 feet indoors 150 feet outdoors The location of the STRFGW lt X and the orientation of the antenna are important factors in the RF performance Roaming Feature This feature allows an STX 1700CW to extend its range from room to room by using multiple STRFGWX RF gateways For proper communication the RF Channel refer to Cresnet Interface Menu on page 13 must be the same for the touchpanel with respect to all gateways in the system For information on modifying a SIMPL Windows program for roaming refer to page 26 For information on optimum RF reception refer to Appendix B Optimum RF Reception Guidelines on page 33 NOTE Minimum distance between multiple gateways for roaming is 3 feet the maximum is 80 feet Crestron recommends placing gateways 60 feet apart for optimum roaming 2 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Specifications The table on the next page provides a summary of specifications for the STX 1700CW SPECIFICATION DETAILS Power Options ST BTPN AC Domestic External Adapter AC International External Adapter Default NET ID Default RF ID RF Channel Default Timeouts Signal Join Maximums Control System Update Files 2
32. e or service with a CRESTRON Return Merchandise Authorization RMA number Authorized returns must be shipped freight prepaid to CRESTRON Cresskill N J or its authorized subsidiaries with RMA number clearly marked on the outside of all cartons Shipments arriving freight collect or without an RMA number shall be subject to refusal CRESTRON reserves the right in its sole and absolute discretion to charge a 15 restocking fee plus shipping costs on any products returned with an RMA 3 Return freight charges following repair of items under warranty shall be paid by CRESTRON shipping by standard ground carrier In the event repairs are found to be non warranty return freight costs shall be paid by the purchaser CRESTRON Limited Warranty CRESTRON ELECTRONICS Inc warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three 3 years from the date of purchase from CRESTRON with the following exceptions disk drives and any other moving or rotating mechanical parts pan tilt heads and power supplies are covered for a period of one 1 year touchscreen display and overlay components are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON sha
33. e BB 1700CW Wall Mount Back Box Installation Guide Doc 6105 and the DA 1700CW Docking Assembly Operations and Installation Guide Doc 6104 NOTE The STX 1700CW is also available in a kit that includes the DA 1700CW and BB 1700CW Contact Crestron customer support for more information Functional Summary 5 7 14 78 cm Active Color Matrix Display 320x240 Screen Resolution 63MIPs ColdFire Processor Running Isys Generation Firmware 16 Bit Non Palette Graphics 64 000 color Isys engine 4 MB of Flash approx 3MB For User Display Lists 8 MB of Synchronous Dynamic RAM SDRAM Built in 10 quick Pushbuttons Engraveable Operate Without Waking Display Long Life NiMH Battery Fast Charging No Battery Memory Compatible with Existing STRFGWX RF Gateway Roaming capability with additional RF Gateways Supplied with standard legends Customizable Engraving Button Kit sold separately See Appendix A on page 32 for details Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 1 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW When not docked in the DA 1700CW the touchpanel is a handheld RF 2 way wireless transceiver that communicates through a RF transceiver gateway STRFGW lt X sold separately to the Cresnet system The 2 way communications provide delivery of commands to the Cresnet system and provide dynamic onscreen feedback for real time confirmation of
34. ed States Export Administration Act or any other export laws restrictions or regulations Export Laws By downloading or installing the Software You a are certifying that You are not a national of Cuba Iran Iraq Libya North Korea Sudan or Syria or any country to which the United States embargoes goods b are certifying that You are not otherwise prohibited from receiving the Software and c You agree to comply with the Export Laws If any part of this Agreement is found void and unenforceable it will not affect the validity of the balance of the Agreement which shall remain valid and enforceable according to its terms This Agreement may only be modified by a writing signed by an authorized officer of Crestron Updates may be licensed to You by Crestron with additional or different terms This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations discussions undertakings communications or advertising relating to the Software The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 35 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW If You are a business or organization You agree that upon re
35. ed and pasted in the new STX 1700C symbol at RF ID 02 To do this for RF ID 01 in Program View place the arrow cursor on the original touchpanel at RF ID 01 Right click and hold the mouse button to select RF ID 01 Drag and drop this RF ID 01 selection on the new touchpanel at RF ID 01 and release the mouse button a pulldown menu appears Select Copy All Signals Parameters from the pulldown menu 26 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Pushbutton Layout and Join Number Assignment af OND Operations Guide DOC 6103 Quick Pushbuttons The STX 1700CW has ten quick pushbuttons five on each side of the LCD display You can use these buttons to access any frequently used commands Each button has a permanently fixed digital join number refer to the illustration shown to the left The sequence of digital join numbers is top to bottom 1 through 5 on the left side and 6 through 10 on the right side NOTE A user may not want the LCD display to come on after a pushbutton is pressed when the unit is off The Startup Preference option allows the user to select whether the touchpanel s display comes on or stays off after a pushbutton is pressed For more information refer to Start Preference on page 10 NOTE To use a quick pushbutton to flip a page change a screen on the STX 1700CW
36. et File from Mailbox Load NYARAM from tile Save NYARAM to file Update Control System Update Touchpanel Firmware Load Network Device Update Plug In Card Retrieve Program 2 Series only Port Settings COM1 115200 N81 SON A0FF General File Tranter Send SIMPL Program to the CEN OEM 3 As shown below select the NET ID of the STX 1700CW and then click OK The Touchpanel Transfer window appears refer to graphic on next page Select Network ID Window Select Network ID x Selectthe desired network ID O Send Directto Wired Touchpanel OK i Cancel Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 19 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Touchpanel Transfer Window Touch Panel Transfer Project File Name IESi y Zi Panel Type ET 700E Browse m what to send Orly Changed Files All Files in Project O Da Not Send Graphic Files CO Do Not Send Sound Files r Curent Touchpanel Information Project Name c qertest touchpanel st_1700 series stx 170 Project Date June 27 2002 10 29 20 Start Cancel Clear History 4 Click Browse The Open window appears as shown below 5 Select the VT Pro e vtz file and click Open The transfer completes automatically Select VTZ File
37. goes out of range is no longer communicating with a STRFGWX 2 T indicates that pressing a button with this join number commands the touchpanel to perform the function O indicates feedback to the display all actions are local to the touchpanel no information is transmitted Analog Reserved Join Numbers for STX 1700CW JOIN NUMBER FUNCTION VALUE DIRECTION LCD Brightness 1 100 Power Timeout 0 120 minutes Standby Timeout 0 120 minutes Key Click Volume 1 100 Battery Level 0 100 1 Defaults LCD Brightness 50 Standby Timeout 10 minutes Power Timeout 30 minutes Key Click Volume 50 2 T indicates that pressing a button with this join number commands the touchpanel to perform the function O indicates feedback to the display all actions are local to the touchpanel no information is transmitted 28 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel Problem Solving Operations Guide DOC 6103 Troubleshooting The table below and continued on the next page provides corrective action for possible trouble situations If further assistance is required please contact a Crestron customer service representative STX 1700CW Troubleshooting POSSIBLE TROUBLE CAUSE S CORRECTIVE ACTION Touchpanel does not No power to the Confirm that battery pack is installed or function touchpanel extern
38. id shock hazard and possible damage to the unit do not use touchpanel in rain or expose it to unnecessary moisture Recommended Touchpanel Cleaning Keep the surface of the touchscreen free of dirt dust or other materials that could degrade optical properties Long term contact with abrasive materials can scratch the surface that may detrimentally affect image quality For best cleaning results use a clean damp non abrasive cloth with any commercially available non ammonia glass cleaner Surrounding plastic enclosure may not provide a complete watertight seal Therefore apply cleaning solution to the cloth rather than the surface of the touchscreen Wipe touchscreen clean and avoid ingress of moisture beneath panels The STX 1700CW provides wireless RF user interface in either a Cresnet control system or a SmarTouch control system You can create a program that allows you to set up the STX 1700CW to operate a Crestron control system using the Crestron programming tools Crestron Application Builder AppBuilder and SIMPL Windows These tools are intended for users with different levels of programming knowledge The flexibility of each tool is proportional to the degree of programming expertise i e the more flexible the more a programmer needs to know and account for Of course one can initiate programming using the easiest method Crestron AppBuilder and use advanced techniques that are available from SIMPL Windows to custo
39. ired Refer to the following sections Hookup and Preparation To prepare the STX 1700CW for uploading or upgrading refer to the figure shown below Complete the steps provided on pages 17 and 18 to ensure proper connection to the system NOTE You can also dock the STX 1700CW in the DA 1700CW to upload or upgrade the panel However Crestron recommends that you use the connections for uploading or upgrading that are described below and on the next page Typical Connection Diagram when Uploading a Project from the PRO2 or equivalent y TOUCHPANEL UNITS IN THIS ILLUSTRATION ARE NOT DRAWN TO SCALE AC POWER PACK CRESTRON MODEL OR EQUIVALENT CONTROL SYSTEM SERIAL PORT NOTE Ifthe control system in use has a 4 pin network connector rather than a modular RJ11 type NET connector use a ST CBL sold separately NOTE To make a cable for either configuration refer to the Programming Cable Specifications diagram after these notes NOTE An adapter such as a CN RJ11 sold separately is required when using the RJ11 cable NOTE The RJ11 part of ST PK and ST CBL cables can also be found as part numbers CNSP 585 and CNSP 586 respectively in the Crestron cable database The database can be downloaded from the Downloads Software Updates Cables section of the Crestron website www crestron com NOTE The procedure on the next page uses the ST CBL 16 e Wall Mount 2 Way R
40. ll not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse accidental damage modification or improper installation procedures Furthermore this warranty does not cover any product that has had the serial number altered defaced or removed This warranty shall be the sole and exclusive remedy to the original purchaser In no event shall CRESTRON be liable for incidental or consequential damages of any kind property or economic damages inclusive arising from the sale or use of this equipment CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party CRESTRON shall at its option repair or replace any product found defective without charge for parts or labor Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty Except as expressly set forth in this warranty CRESTRON makes no other warranties expressed or implied nor authorizes any other party to offer any other party to offer any warranty including any implied warranties of merchantability or fitness for a particular purpose Any implied warranties that may be imposed by law are limited to the terms of this limited warranty This warranty statement supercedes all previous warranties Trademark Information All brand names product names and tradem
41. low to maximize battery life However Power Down Timeout should be set greater than Standby Timeout Otherwise the Standby Timeout is meaningless NOTE When the panel is powered down it will take about 1 5 seconds to power up and respond to a button press There is no delay from Standby mode NOTE Ifthe touchpanel is plugged into an active AC receptacle or DA 1700CW the panel does not power down when the power down timeout is achieved Recall that the purpose of this timeout is to maximize battery life Standby timeout still functions Press Return to save the settings and return to the SETUP MENU DIAGNOSTICS MENU The Diagnostics button from the MAIN MENU should only be used under supervision from a Crestron customer service representative during telephone support Many options available from the DIAGNOSTICS MENU shown to the left are numeric in nature and their interpretation is beyond the scope of this manual Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 15 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Uploading and Upgrading VisionTools Pro e VT Pro is a Windows compatible software package for creating Crestron touchpanel screen designs Refer to Programming with VTPro e on page 27 for additional details To upload a VT Pro e project vtz file or upgrade the firmware csf file of the STX 1700CW a local PC that contains the Crestron Viewport available via VT Pro e is requ
42. mize the job VT Pro e is a Windows compatible software package for creating Crestron touchpanel screen designs Refer to Programming with VT Pro e on page 26 for additional details regarding VT Pro e The following are recommended software version requirements for the PC e SIMPL Windows version 2 02 11 or later Requires SIMPL Cross Compiler version 1 1 e Crestron Database version 15 7 5 or later e Application Builder version 1 1 6 or later Requires SIMPL Windows e VisionTools Pro e version 2 4 1 6 Used for graphical touchscreen design Programming with the Crestron AppBuilder The Crestron AppBuilder offers automatic programming for such residential and commercial applications as audio distribution home theater video conferencing and lighting The interface of this tool guides you through a few basic steps for designating rooms and specifying the control system touchpanels devices and functionality The Crestron AppBuilder then programs the system including all touchpanel projects and control system logic Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel The Crestron AppBuilder is fully integrated with Crestron s suite of software development tools including SIMPL Windows VT Pro e Crestron Database User IR Database and User Modules Directory The Crestron AppBuilder accesses these tools behind the scenes enabling you to easily create robust systems Prog
43. ocessor except when uploading a project For additional software information refer to the help file provided with the software The latest version of VT Pro e can be obtained from the Downloads Software Updates section of the Crestron website www crestron com Reserved Join Numbers A reserved join number is a feature of the software that enables a designer to create a button that completes a predetermined function The tables below and on the next page provide lists of reserved join numbers available within the VT Pro e software NOTE Many touchpanel configuration shortcuts are available via the software A button can be created on a page that either calls up the Preferences Menu adjusts brightness etc via reserved join numbers Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 27 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Digital Reserved Join Numbers STX 1700CW JOIN NUMBER FUNCTION VALUE DIRECTION Off Power Brightness Up Brightness Down Brightness High Brightness Medium Default Brightness Low Standby Standby Timeout Standby Timeout Power Timeout Power Timeout Setup Keyclick Keyclick Key Click Volume Key Click Volume Down Key Click Short Short Default Key Click Medium Medium Key Click Long Long Out of Range N A Send Update Request N A 1 Assigning 17509 Out of Range to a page sub page or button activates the page subpage or button when the STX 1700CW
44. ouchpanel Crestron STX 1700CW The table below lists and gives functional descriptions for the touchpanel digital inputs and outputs Symbol Output Signal Descriptions OUTPUT DESCRIPTION press through press 999 Notifies control system of button press 1 999 High 1 press On Low 0 press Off Symbol Input Signal Descriptions INPUT DESCRIPTION fb 1 through fb 999 Notifies panel of button press 1 999 Modifying a SIMPL Windows Project for Roaming To implement roaming in a system that originally had two STX 1700Cs and one gateway you would need to add a STRFGWX RF gateway to your SIMPL Windows project and add two STX 1700Cs under the new gateway in System Views For simplicity in this example we assigned the original gateway a Cresnet ID of 03 and the original touchpanels RF IDs of 01 and 02 To extend the range we will assign the new gateway a Cresnet ID of 04 and add two new touchpanel symbols in the system These touchpanels will have the same RF IDs 01 and 02 as the original touchpanels mentioned above Additionally in Program View you will need to duplicate the logic for each touchpanel communicating with the original gateway and paste it in the touchpanel symbol associated with the added gateway For example the logic in the original STX 1700C symbol at RF ID 01 must be copied and pasted in the new STX 1700C symbol at RF ID 01 The logic in the original STX 1700C symbol at RF ID 02 must be copi
45. quest from Crestron or its authorized agent You will within thirty 30 days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent Without prejudice to any other rights Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement In such event you must destroy all copies of the Software and all of its component parts PROPRIETARY RIGHTS Copyright All title and copyrights in and to the Software including without limitation any images photographs animations video audio music text and applets incorporated into the Software the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers The Software is protected by copyright laws and international treaty provisions Therefore you must treat the Software like any other copyrighted material subject to the provisions of this Agreement Submissions Should you decide to transmit to Crestron s website by any means or by any media any materials or other information including without limitation ideas concepts or techniques for new or improved services and products whether as information feedback data questions comments suggestions or the like you agree such submissions are unrestricted and shall be deemed non confidential and you automaticall
46. ramming with SIMPL Windows NOTE The following assumes that the reader has knowledge of SIMPL Windows If not refer to the extensive help information provided with the software NOTE In the following description the PRO2 control system is used Also the STX 1700CW is dragged and dropped in the SIMPL project as a RF wireless device Refer to the latest revision of the DA 1700CW Operations and Installation Guide Doc 6104 for an example of the touchpanel being used as a wired Cresnet device SIMPL Windows is Crestron s software for programming Crestron control systems It provides a well designed graphical environment with a number of workspaces i e windows in which a programmer can select configure program test and monitor a Crestron control system SIMPL Windows offers drag and drop functionality in a familiar Windows environment This section describes a sample SIMPL Windows program that includes an STX 1700CW Configuration Manager is where programmers build a Crestron control system by selecting hardware from the Device Library In Configuration Manager drag the PRO2 from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views The PRO2 with its associated communication ports is displayed in the System Views upper pane PRO2 System View 2 a Ce Card Slot 2 03 o4 05 06 oF 08 03 Ce Card Slot Ce Card Slot Ceal COM6 Cel lRg Cel log Cal RAYs C22 Card
47. riate button If you need to calibrate the touchpanel the screen displays the message Touch Upper Left centered on the panel with a cross hair in the upper left corner Touch the cross hair to initiate calibration Another message Touch Upper Right appears with a cross hair in the correct corner Touch the cross hair A final message Touch Lower Right appears with a cross hair in the correct corner Touch the crosshair to finish the calibration and return to the MAIN MENU NOTE When touching each crosshair during calibration be as accurate as possible Use the tip of a capped pen or the eraser end of a pencil Setup Menu SETUP MENU To obtain the SETUP MENU shown to the left press the Setup button from the SEE MAIN MENU The SETUP MENU offers a series of buttons which open additional er Startup menus and screens that are detailed in subsequent paragraphs After setup parameters Preferences have been set select the Return button to return to the MAIN MENU Ea NOTE For convenience the current CRESNET ID setting is displayed in the lower CRESHET ID 03 left corner NOTE All touchpanel settings are automatically saved in non volatile memory 12 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel BATTERY STATUS BATTERY STATUS CAPACITY S
48. rom the Software CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended or if it as been subjected to misuse accidental damage modification or improper installation procedures Furthermore this warranty does not cover any product that has had the serial number or license code altered defaced improperly obtained or removed Notwithstanding any agreement to maintain or correct errors or defects Crestron shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron s reasonable discretion to have resulted from 1 accident unusual stress neglect misuse failure of electric power operation of the Software with other media not meeting or not maintained in accordance with the manufacturer s specifications or causes other than ordinary use 2 improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent 3 use of the Software on unauthorized hardware or 4 modification of alteration of or additions to the Software undertaken by persons other than Crestron or Crestron s authorized agents ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR
49. s Two Way folder of the Device Library and drop it on the STRFGWX symbol in System Views The PRO2 system tree displays the STRFGWX gateway in Slot 9 with a default NET ID of 4F The STRFGWX displays the touchpanel at the touchpanel s default RF ID location 01 as shown in the graphic below NOTE SIMPL Windows uses the name STX 1700C for both the wireless and wired touchpanels The wired touchpanel is in the Touchpanels Cresnet folder C2Net Device Slot 9 GO EE Slot 9 CoNet Device L ID 03 EMPTY L ID O4 EMPTY L ID 05 EMPTY L ID Od EMPTY SSeS ea a BE ID 4F STREGW RFID OL STx 1 7007 RFID 02 JEMPTY RFID 03 JEMPTY RFID 04 EMPTY Double click the STRFGWX icon in the upper pane to open the Device Settings window This window displays STRFGWX device information Select the Net ID tab to change the gateway Net ID as shown in the following graphic Device Settings Window for the STRFGWX Device Settings Crestron STRFGW Device Name NetID Connection Sheet Device Info Net ID 0K Cancel Similarly expand the system tree in the lower pane and double click the STX 1700C icon to open the Device Settings window for the touchpanel Select the RF IR ID tab to change the touchpanel RF ID as shown on the next page For more information on setting the RF IR ID refer to RF SETUP screen shown on page 13 24 e
50. sceesecesecesecaeeeseeeneeeeceeenseenseceaecaecaesaeeaeeeneeees 16 General Use and Safety sesse ienee neie a e n i enr e s e en eetri 22 Recommended Touchpanel Cleaning esesesesssreeesseseeseseesessrsesseesessreressesreseeserses 22 PLO SPAMMING oss fei T AE E E 22 Programming with the Crestron AppBuilder cccccceceesceseceseceeceseceeeeneeeeeeneeees 22 Programming with SIMPL Windows cccccessssssseesceeeceecesecesecseeseceaeceeeaeeeaeeeneeses 23 Quick Pushbuttons cc ce ccsceesecssecesccecssecesceecseceesccsseeeeseeceseesesseceseeeesaeceeeeesaeeeses 27 Programming With VT Pro e cccccesccsseesseessesseeeeeeseceeceseenseceseceaecaecaecsaeeeeeeeeseeses 27 Reserved Join Numbers 3 cscs vstis aietneth ann Ban aaa asorina eons 27 Problem Solving enni rain i cess R ossetectesdacetacucedubaeaeectecescetee tee E 29 Troubleshooting vc ennenen gees oes ccdcescn tel EEEE sed esteetee tt EE 29 QOut of Range Feature sneonen nni enia E E tueoeaestdeescutee tts eE 30 Further Inquiries sinnn e a E E E E E iii a EE 31 Fitmware Upgr desisnncsn penini iie i Ea ri a iiia 31 Future Updates o ccc cccise ies ren nni e E E E EE E ii a EE 31 Appendix A Engraveable Pushbutton Installation cccceseseeesecececeeeeceeeeeeseeeeeenseeerenrens 32 Appendix B Optimum RF Reception Guidelines ccceeceeseceseceeceeeceeeeseeeseeeeeeseeeerenrens 33 Minimize Interferences ss cctiac cpstentesccesecstctenieis
51. snet system requires a unique NET ID These codes are recognized by a two digit hexadecimal number from 03 to FE The NET ID of the unit must match the NET ID specified in the SIMPL Windows program when operating as a wired touchpanel optional recommended for testing The NET ID is used when the touchpanel is wired directly to the control system during uploading a VT Pro e project or upgrading the touchpanel firmware RF ID Every STX 1700CW touchpanel communicating with a Cresnet control system via a STRFGWX requires a unique RF ID to secure RF communications There are 15 useable codes for multiple touchpanel s ranging from 1 to F hexadecimal number The RF ID of the unit must match the RF ID specified in the SIMPL Windows program For roaming details refer to Modifying a SIMPL Windows Program for Roaming on page 26 RF CHANNEL Each STX 1700CW touchpanel communicating to the STRFGWX transceiver must have a RF CHANNEL that matches the RF CHANNEL of the STRFGWX There are 16 possible RF CHANNELS ranging from 0 to F hexadecimal number NOTE A single RF CHANNEL may be used by more than one STRFGWX when multiple transceivers are used to expand the roaming capabilities of a touchpanel For more information refer to the latest revision of STRFGWX Operations Guide Doc 5811 available from the Downloads Product Manuals section of Crestron s website www crestron com Wall Mount 2 Way RF Compact Color Touchpanel STX 1700C
52. the manual unlatch tab Insert Screwdriver 3 As shown below lower the handle of the screwdriver until the touchpanel unlatches handle of screwdriver will be approximately level and touchpanel will snap outward slightly Lower Screwdriver Handle Operations Guide DOC 6103 Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 9 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW 4 Refer to the diagram below By hand undock the touchpanel by pulling the upper edge of the touchpanel outward and remove the touchpanel Remove STX 1700CW M o Val 4 LW VIE Uw YLI 5 Refer to the diagram below Re install the access hole plug into the access hole Re Install Access Hole Plug gt 10 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Operations Guide DOC 6103 Identity Codes The STX 1700CW touchpanel uses three distinct types of identity ID codes Cresnet identity NET ID RF ID and RF CHANNEL These codes are assigned to the touchpanel from the Cresnet Interface menu when the unit is configured Refer to Setup Menu on page 12 For the touchpanel to be identified within the Cresnet system these assignments must match assignments made in the SIMPL Windows project NET ID Every equipment and user interface within the Cre
53. the program illuminates but Rx or control system Tx LEDs do not program Touchpanel screen Touchpanel went out Use reserved join number 17509 in SIMPL changes without and then in range Windows program to indicate when touchpanel touching screen or while control system is out of range buttons changed a screen One or more quick Unit out of range Bring unit in range pushbuttons do not Refer to Out of function as expected Range Feature below Wrong SIMPL Upload correct SIMPL Windows program Windows program Refer to the SIMPL Window help file for more uploaded information Out of Range Feature The following describes touchpanel operation when the out of range feature is active or not active Crestron recommends that you use the out of range feature Out of Range Feature Active When the STX 1700CW is out of range it displays an out of range indication of your choice refer to Reserved Join Numbers on page 27 and the touchpanel does not respond Also the STRFGWX s TXD transmit LCD will flash every 4 to 5 seconds for approximately 30 seconds and then the LCD stops flashing the unit stops transmitting if the touchpanel does not come into range in the allotted time If the touchpanel comes into range BEFORE the STRFGW lt X stops transmitting the display reverts to whatever screen the control system has active If the touchpanel comes into range AFTER the STRFGWX stops transmitting the user must touch the screen to
54. tions NOTE RF propagation is best from the sides of the antenna Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW e 33 Wall Mount 2 Way RF Compact Color Touchpanel Crestron STX 1700CW Horizontal Orientation Building Bess Top of gateway Antenna CC Vertical Orientation Antenna Front of gateway Right Angle Orientation Building peg Top of gateway Antenna 34 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RE Compact Color Touchpanel Software License Agreement This License Agreement Agreement is a legal contract between you either an individual or a single business entity and Crestron Electronics Inc Crestron for software referenced in this guide which includes computer software and as applicable associated media printed materials and online or electronic documentation the Software BY INSTALLING COPYING OR OTHERWISE USING THE SOFTWARE YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT INSTALL OR USE THE SOFTWARE IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT CRESTRON WILL REFUND THE FEE
55. ton Installation Custom engraved pushbuttons can be obtained by ordering the Customizable Engraving Button Kit 1700C BTBN You can submit the engraving layout in two ways e Engraving Sheet Doc 6069 e Engraving Software package Version 1 1 1 6 available from the Downloads Software Updates section of the Crestron website www crestron com Perform the following to install engraveable pushbuttons on the ST 1700CW A 1 Phillips screwdriver is required Refer to the illustrations below 1 Remove the battery and place the touchpanel face down on a clean work surface 2 Remove the four screws securing the front bezel to the base and return the unit to its normal position use care to prevent the bezel from dropping and becoming damaged 3 Lift the bezel from the touchpanel and remove the pushbuttons being replaced Note that the pushbutton sets fit snugly 4 Put the new pushbuttons in place see following Note press firmly to ensure they are seated and place the bezel back in position NOTE The rear of the pushbuttons are marked TOP 1 5 and 6 10 to ensure correct orientation when installed Do not remove the plastic frame connecting the buttons together 5 Hold the bezel in place and turn the unit over on its face 6 Reinstall the four screws to secure the bezel to the base Tighten the screws being careful not to strip the threads 7 Reinstall the battery and verify that the pushbuttons function properly
56. ttings Window Port Settings r Connection Type TCRAP Crestron Terminal Protocol r Fort Comt G Com2 O Com3 Com4 OCom5 O Come Com Com r Baud Rate 115200 57600 38400 19200 9600 O 4800 G 2400 1200 600 300 r Parity r Data Bits Stop Bits 4 None O Seven One Even Eight O Two Odd M XON HOFF O ATS CTS Line Facing for ASCII Uploads in milliseconds 0 Mode for Network Transfers ASCI Modem OK Cancel 18 e Wall Mount 2 Way RF Compact Color Touchpanel STX 1700CW Operations Guide DOC 6103 Crestron STX 1700CW Wall Mount 2 Way RF Compact Color Touchpanel 9 Proceed to Uploading a VT Pro e Project below or Firmware Upgrade that begins on page 20 as appropriate Uploading a VT Pro e Project A compiled VT Pro e file has the To upload a compiled VT Pro e project to the STX 1700CW complete the extension vtz following steps 1 Make sure that Hookup and Preparation that begins on page 16 has been performed 2 As shown below select File Transfer Send Touchpanel alternatively depress Alt T from the Viewport menu Select Send Touchpanel File Edit Setup Diagnostics Functions File Transfer Remote Program Send Touchpanel Send Web Pages Send CCF File Pronto Pro only Send Generic File s 2 Seres only Send File to Mailbox G
57. y grant Crestron and its assigns a non exclusive royalty tree worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same Trademarks CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics Inc You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back up copy GOVERNING LAW This Agreement shall be governed by the laws of the State of New Jersey without regard to conflicts of laws principles Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County New Jersey or the federal courts located in the District of New Jersey The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement CRESTRON LIMITED WARRANTY CRESTRON warrants that a the Software will perform substantially in accordance with the published specifications for a period of ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy for any claim or loss arising f
58. you would assign the desired button s digital join number to the page Crestron recommends this method and enable the corresponding feedback from the control system Using button 10 as an example in VT Pro e you would assign digital join number 10 to a page using Page Properties In the SIMPL Windows Programming Manager view you would connect the signal at press10 output to the fb10 input of the STX 1700C symbol NOTE Assuming that the touchpanel is powered down pressing a quick pushbutton once wakes up the touchpanel but no command is sent A second button press sends the command holding down the button initially for a minimum of 2 seconds also sends the command However if the touchpanel is actually in standby mode the panel is awake and the initial button press sends the command Programming with VT Pro e Control screen variations incorporating two and three dimensional graphics and text are possible and can be created with VT Pro e a design and programming Windows based software program A set of pages which make up a project can be designed for each application Each touchpanel can be organized with the ideal color oriented control environment with custom control graphics icons two and three dimensional buttons and floor plans The project is uploaded to the touchpanel s flash PROM The touchpanel uses the project until another is uploaded from the PC The PC may be disconnected from the control pr
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