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HP ProLiant DL760 Generation 2 Server

1. Figure 5 14 DIMM socket location Table 5 3 DIMM Socket Location Item Description Bank 1 DIMM socket 1 DIMM bank 1 Bank pair for 2 DIMM socket 2 DIMM bank 2 interleaving 3 DIMM socket 3 DIMM bank 3 Bank pair for 4 DIMM socket 4 DIMM bank 4 interleaving 5 DIMM socket 5 DIMM bank 5 Bank pair for 6 DIMM socket 6 DIMM bank 6 interleaving 7 DIMM socket 7 DIMM bank 7 Bank pair for 8 DIMM socket 8 DIMM bank 8 interleaving HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 13 Processor and Memory Module Removal and Replacement Procedures SDRAM Memory Bus Configuration Figure 5 15 details the SDRAM memory bus configuration Bank definition ensures that memory interleaving is always available
2. Figure 8 1 Rear I O board connectors Item Description 1 External Ultra2 tape port connector 2 Vide o connector 3 Keyboard connector 4 Mouse connector 5 Serial port HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 1 Connectors Switches and LED Indicators l O Board Components Figure 8 2 I O board components Table 8 1 1 0 Board Components Item Description 1 2 Bus 19 slots 1 and 2 64 bit 100 MHz 3 V PCI X Hot Plug Item Description 14 Hot plug Fan 1 assembly connector 3 4 Bus 15 slots 3 and 4 64 bit 100 MHz 3 V PCI X Hot Plug 15 Boot block 5 6 Bus 11 slots 5 and 6 16 I O board configuration switches 64 bit 100 MHz 3 V PCI X Hot Plug SW1 7 8 Bus 7 slots 7 and 8 17 Hot plug Fan 2 assembly connector 64 bit 100 MHz 3 V PCI X Hot Plug 9 Bus 0 slot 9 64 bit 100 MHz 3 V
3. Figure 8 13 PCI Hot Plug LEDs from rear of the server Figure 8 14 PCI Hot Plug LEDs in the I O module A description and slot status for the PCI Hot Plug LEDs and button as shown in Figure 8 14 are provided in Table 8 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 13 Connectors Switches and LED Indicators Table 8 4 PCI Hot Plug LEDs and Button Amber LED OK to Slot Condition and Status Open Off Slot does not require attention 1 On Slot requires attention There could be a problem with the slot the PCI board or the driver Check the green LED before opening the slot Refer to the IML and or the PCI Hot Plug software application for a description of the problem indicated Green LED OK to Slot Condition and Status Open On No Power is applied to the slot 2 Blinking No Power to the slot is being turned off or on This process could take several minutes Do not open the slot release lever until the green LED is completely off Off Yes You can replace or remove the board in this slot only PCI Hot Plug Each PCI Hot Plug button is used to activate or deactivate its associated Button PCI Hot Plug slot Activating or deactivati
4. Figure 5 15 SDRAM memory bus configuration Item Description 1 SDRAM memory bus 1 2 Dual memory controller 3 SDRAM memory bus 0 5 14 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures Installing DIMMs into the Cartridge CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module NOTE Be sure that memory modules are installed in the proper orientation The modules are keyed to ensure that they are installed correctly in the memory socket Refer to the system documentation for details NOTE Be sure that the DIMMs are installed in bank pairs and in proper bank pair order 1 2 then 3 4 then 5 6 and then 7 8 To install DIMMs into the memory cartridge 1 Slide each DIMM into the appropriate socket on the memory bus 1 2 Secure the DIMM by lifting the locking levers into place 2 Figure 5 16 Installing DIMMs into the memory cartridge HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 15 Processor and Memory Module Removal and Replacement Procedures Rotate all of the DIMM socket levers inward prior to closing the cartridge cover 4 Close the memory cartridge cover Insert the memory cartridge
5. HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 3 5 Chassis Components Removal and Replacement Procedures To install the system midplane assembly 1 Angle the bottom edge of the midplane assembly into the chassis 1 making sure that the edge is seated under the chassis midplane retainers 2 Tilt the midplane assembly vertical 2 unsuring that the tab on the chassis engages the slot on the assembly This holds the midplane assembly in place 3 Secure the midplane assembly with the two thumbscrews 3 Figure 3 6 Installing the system midplane assembly 3 6 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Chassis Components Removal and Replacement Procedures Cable Management Arm To remove the cable management arm 1 2 3 Label all cables running through the cable management arm Disconnect all cables from the rear of the I O module Loosen the thumbscrew that secures the cable management arm and bracket to the I O module 1 Move the bracket with cable management arm attached slightly up and then back from the server 2 to access the cam levers on the I O module EE JH Pm NN vi V Y ILILIL ILI IL L1 3j Fi i Figure 3 7 Disconnecting the cable management bracket from the I
6. 18 2 GB 36 4 GB 18 2 GB Capacity 18209 3 MB 36419 3 18209 3 MB Height 1 0 in 1 0 in 1 0 in Size 3 5 in 3 5 in 3 5 in Interface W ide Ultra3 SCSI Wide Ultra3 SCSI Wide Ultra3 SCSI Transfer rate 160 MB s 160 MB s 160 MB s Seek time typical including setting Single track 0 8 ms 0 9 ms 0 7 ms Average 5 2 ms 5 7 ms 3 9 ms Full stroke 12 0 ms 12 0 ms 12 0 ms Rotational speed 10 000 rpm 10 000 rpm 15 000 rpm Physical configuration Bytes sector 512 512 512 Logical blocks 35 565 080 17 77 3 524 35 56 5 080 Operating temperature 10 to 35 C 10 to 35 C 10 to 35 C 50 to 95 F 50 to 95 F 50 to 95 F 9 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Physical Operating and Performance Specifications Smart Array 5i Controller Specifications Table 9 9 Smart Array 5i Controller Specifications Temperature range Operating 10 to 35 C 50 to 95 F Shipping 30 to 60 C 22 to 140 F Relative humidity range noncondensing Operating 20 to 80 Nonoperating 5 to 90 Maximum drives supported 4 Logical drives supported 32 Simultaneous drive transfer channels 2 Data transfer method 32 64 bit PCI bus master interface Total transfer rate 320 MB s 160 MB s per channel SCSI electrical interface Low voltage differential LVD and single ended PCI bus transfer rate maximum 160 MB s SCSI
7. 5 2 Processorand Memory Module 45 2 rettet iei eene ree ege RENNES EAEE ENERE 5 3 Processor Boards and Processors ccssscsssceseceseceeeeseeseeeseneeeneeeseeeaeeeaaesaecsseesseeseeeseeeseneseaeeeaeeeaaeeaaeenaees 5 5 Identifying asi ere reet to ptt reete Deeper ep ute Ete ee Reb n er aere eee sae er etae dep settee 5 5 Removing Processor Boards and Processors eene nennen 5 6 Memory Cartrid G6 i E 5 10 VCMT rc M 5 10 Removing the Memory Cartridge esee eene nennen enr en eese 5 11 Opening the Memory Cartridge ecciesie sene ttti diei debet dite hee EARE E EKES 5 12 IBI TES DIU E 5 12 TQS Mts sees 5 13 SDRAM Memory Bus Configuration eese een ee nren rennen eren enne nenne 5 14 Installing DIMMs into the Cartridge eene ener enin rennen nnne 5 15 Memory Riser Board aiio bd p een Ee o e a RO EE PK ro PEERS RARE aN ri EAS 5 17 Chapter 6 I O Module Removal and Replacement Procedures eminem 6 1 Removing the Cable Management Arm eese eee neret eene entrent 6 1 Removing the VO Module peteret tete eer rati beoe e Fa er ep ERR REF ee epe epa ova ug 6 4 VO Expansion Boards reir ti ee Ree eet ri rnt ka ee EHE Ue ERE EYE ERR SEE ERN EE ERO EHE Exe ase 6 6 Locating the O E
8. CAUTION Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal please use the public collection system or return them to HP your authorized HP Partners or their agents 6 24 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 7 Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for the HP ProLiant DL760 G2 server HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 7 1 Diagnostic Tools Diagnostic Tools Utility Overview The following utilities were developed to assist in diagnosing problems testing the hardware and monitoring and managing HP server hardware Table 7 1 Diagnostic Tools Tool Enterprise Diagnostics LX 32 Utility What it is This utility assists in testing and verifying the operation of HP hardware If problems are found Diagnostics isolates failures down to a replaceable part whenever possible How to run it Diagnostics and utilities are located on the system partition of the hard drive and must be accessed when a system configuration error is detected during POST Fora complete list of POST error messages refer to the HP Servers Troubleshooting Guide System Maintenance Menu The System Maintenance Menu has the option to run the following utilities e Setup Utility
9. 2 Squeeze upward on the release tab in the middle of the power supply handle 1 3 Rotate the power supply handle down 2 and slide the power supply out of the chassis 3 as shown in Figure 3 4 IMPORTANT Use only the power supply part number for the ProLiant DL760 G2 server Power supplies from other servers will not fit IMPORTANT When you remove the power supply a spring loaded trap door closes to block the opening This door preserves the air path required to cool the internal components of the server Figure 3 4 Removing a hot plug power supply Reverse steps 1 through 3 to replace the hot plug power supply 3 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Chassis Components Removal and Replacement Procedures System Midplane Assembly The system midplane assembly is the board to which the power supply connects To remove the system midplane assembly 1 Power down the server Refer to Pow ering Down the Server in Chapter 2 2 Open the I O lid Refer to T O Lid in this chapter 3 Remove and disconnect all modules and power supplies Refer to the sections Media Module in C hapter 4 Pro cessor and Memory Module in Chapter 5 Removing the I O Module in Chapter 6 and Hot Plug Power Su pply in t his chapter 4 Loosen the two thumbscrews securing the system midplane assembly to the chassis 1 Remove the board from the chassis 2
10. Description Processor area and air intake Hot plug hard drives IDE CD ROM drive 1 44 MB diskette drive Integrated Management Display IMD OIA AJOJN Hot Plug RAID Memory cartridge HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Bp aB aa 88 66 46 8 fb 66 6 G4 4 Figure 2 3 Rear components Item Description 1 I O module with system fans 2 Hot plug power supply 1 3 Hot plug power supply 2 For details on cable connections refer to Chapter 6 Cabling the S erver in the HP ProLiant DL760 Generation 2 Server User Guide HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Table 2 1 Module and Bay Components and Access describes the contents of the modules and how to access the components Table 2 1 Module and
11. Automatic configuration Cable support Category 5 or higher UTP up to 100 m 328 ft Operating system driver support Microsoft Windows Server 2003 Microsoft Windows 2000 Microsoft Windows NT 4 0 Caldera OpenUnix 8 Linux 9 12 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Physical Operating and Performance Specifications NC7170 Dual Port PCI X Gigabit Server Adapter Specifications Table 9 11 NC7170 Dual Port PCI X Gigabit Server Adapter Specifications Network interface 10 100 1000 base T Compatibility IEEE 802 3 802 3u 802 3x 802 3ab 802 3ad static mode configuration only 802 1p 802 1Q PCI X 1 0 PCI 2 2 ACPI v1 1a Data path 64 bit 133MHz compatible with 64 100 64 44 64 33 32 33 Bus architecture PCI X bus mastering compatible with existing PCI bus architecture Bus Connector Two RJ 45 Cable support Category 5 or higher UTP up to 100 m 328 ft Operating system driver support Microsoft Windows Server 2003 Microsoft Windows 2000 Novell NetWare 4 x 5 x 6 x Server Linux selected Red Hat and SuSE distributions SCO OpenUnix 8 and OpenServer 5 MS DOS Client for unattended installation HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 13 1 11 slot hot plug basket 6 22 A ADU Array Diagnostics Utility location 2 8 overview 7 4 Advanced Data Guarding 4 8 Array Diagnostics Utility ADU loc
12. Figure 1 1 System chassis exploded view 1 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Table 1 1 System Chassis Spare Parts List Item Description System Chassis Spare Part Number 1 System chassis 21 0 lid 122214 001 3 Processor and memory module without processors 278466 001 4 Media module 319945 001 Heatsink E Ramp Memory module bezel 5 I O module with PCI X I O board 339661 001 System Components 6 Hot plug power supply 1150 W 122235 001 7 System midplane assembly 316747 001 Not shown HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Media Module Figure 1 2 Media module exploded view 1 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Table 1 2 Media Module Spare Parts List Item Description Spare Part Number Media Module Components 1 Media module 319945 001 a Drive tray module b Drive cage assembly c Media module bezel 2 IMD with cable panel LED 271930 001 3 Power switch assembly with LED 122233 001 Mass Storage 4 Wide Ultra3 hard drive with tray 18 2 GB 1 inch 10000 rpm 152190 001 Wide Ultra3 hard drive with tray 36 4 GB 1 inch 10000 rpm 177986 001 Wide Ultra3 hard drive with tray 18 2 GB 1 inch 15000 rpm 189395 001 U320 Univer
13. Hot Plug Hard Drives Hard Drive Blank To remove a hard drive blank from a hard drive bay 1 Push the side of the retaining clip inward 1 2 Pull the hard drive blank from the bay 2 EENS EENS pe SS Figure 4 6 Removing a hard drive blank Reverse steps 1 and 2 to replace a hard drive blank HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 7 Media Module Removal and Replacement Procedures Hot Plug Hard Drive Replacement Guidelines You should be able to hot plug a drive during normal activity Be aware however that replacing a hot pluggable disk drive will affect system performance and fault tolerance NOTE Depending upon the configuration both a drive failure and the subsequent rebuild process will cause storage subsystem performance degradation For example the replacement of a single drive on an array with 50 logical drives will have less impact than if the array has only three logical drives Advanced Data Guarding When a disk drive is hot plugged although the system is functionally operational the disk subsystem might no longer be fault tolerant Fault tolerance will be lost until the removed drive is subsequently replaced and the rebuild operation is completed This procedure takes several hours even if the system is not busy while the rebuild is i
14. 2 Hot plug fan 2 attention LED To replace the hot plug fan 1 Open the I O lid 2 Squeeze the locking latch with your fingers 1 and lift the failed hot plug fan out of the I O module 2 Figure 6 19 Removing hot plug fan 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 19 I O Module Removal and Replacement Procedures 3 Lower the new hot plug fan into the I O module until it rests on the I O board connector Push the fan into the connector The fan locking latch will lock into place 4 Besure that the LED is green and close the I O lid Fan Cage Assembly The fan cage assembly has an integrated center support bracket To remove the fan cage assembly Power down the server Refer to Pow ering Down the Server in Chapter 2 Remove the I O module Refer to Removing the I O Module in t his chapter Remove the hot plug fans Refer to Hot Plug Fans in this chapter Unscrew the captive s crew 1 and lift the screw up Push in the tab on the side of the I O module 2 NA PF WN Remove the fan cage assembly by rotating it up and out 3 lifting the hook 4 on the rear of the assembly off the top spool on the rear of the module and clearing the flange 5 and notch 6 of the module Figure 6 20 Removing the fan cage assembly 6 20 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replaceme
15. HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 1 Processor and Memory Module Removal and Replacement Procedures Security Screw The server has a top latch security screw as shown in Figure 5 2 The screw prevents access to the processor and memory module and I O module Tighten the security screw to increase the security of the server in a rack 1 Open the I O lid Refer to I O Lid in Chapter 3 2 Tighten the security screw Figure 5 2 Tightening the security screw 5 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures Processor and Memory Module WARNING The processor and memory module weighs more than 16 kg 35 Ibs HP recommends either removing ALL of the memory cartridges before handling the module or having two people handling the module together CAUTION Do not attempt to remove the processor and memory module while power is applied to the system The module is not hot pluggable Immediate system shutdown and data loss will occur To remove the processor and memory module 1 Power down the server Refer to Pow ering Down the Server in Chapter 2 2 Push in the sides of the cam levers on the processor and memory module 1 and rotate the top of the levers downward 2 as shown in Figure 5 3 3 Pull the processor and memory module out of the chassis until the module encoun
16. Speed 60 ns or faster Upgrade requirement Bank of two DIMMs must be same type size speed and manufacturer Type Buffered ECC protected DIMMs SDRAM 1 44 MB Diskette Drive Specifications Table 9 4 Diskette Drive Specifications Size 3 5 in LED indicators front panel Green Read write capacity per diskette high low density 1 44 MB 720 KB Drives supported Drive height 1 3 Drive rotation 300 rpm Transfer rate bits per sec high low 500 250 K Bytes per sector 512 Sectors per track high low 18 9 Tracks per side high low 80 80 Access times Track to track high low 6 ms 3 ms Average high low 174 ms 94 ms Settling time 15 ms Latency average high low 100 ms 83 ms Oylinders high low 80 80 Read write heads 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Physical Operating and Performance Specifications DVD ROM Drive Specifications Table 9 5 DVD ROM Drive Specifications Dimensions Height 4 29 cm 1 69 in Width 15 0 cm 5 75 in Depth 20 8 cm 8 19 in Weight 1200 g 2 66 Ib Operating conditions Temperature 5 to 45 C 41 to 113 F Humidity 10 to 80 Applicable disk CD ROM mode 1 and 2 CD DA CD XA mode 2 form 1 and 2 photo CD single session and multi session mixed mode audio and data combined Capacity 550 MB m
17. To remove the I O module 1 Mo WN Power down the server Refer to Powering Do wn the Server in Chapter 2 If the server is rack mounted the cable management arm must be removed Refer to Removing the Cable Management Arm in this chapter Label and remove the cables from the back of the I O module Open the I O lid Refer to 1 O Lid in Chapter 3 Loosen the security screw if necessary Refer to Se curity Screw in Chapter 5 Push in on the sides of the stop latches on the I O module 1 and rotate the cam levers downward 2 Pull the I O module out of the chassis until it catches on the module stop latch 3 Figure 6 3 Releasing the I O module HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures 7 To completely remove the I O module from the chassis press in on the module stop latches 1 and pull the module out of the chassis 2 Figure 6 4 Removing the I O module Reverse steps 1 through 7 to reinstall the I O module in the server HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 5 I O Module Removal and Replacement Procedures I O Expansion Boards Locating the I O Expansion Slots The I O expansion slots are located in the I O module and are accessed by opening the I O lid as described in I O Lid in Chap
18. Runs the ROM Based Setup Utility e ROM Based Inspect Utility Runs the embedded inspection utility Use this utility to view system information and save it to a file on a diskette e ROM Based Diagnostic Utility Runs the embedded ROM Diagnostic Utility This utility includes the Memory Diagnostic CPU Diagnostic and Boot Disk Diagnostic tests The System Maintenance Menu can be opened by pressing the F10 key at the end of system boot just prior to the operating system loading from the hard disk For more information refer to the HP ProLiant DL760 Generation 2 User Guide Insight Manager 7 This client server application remotely manages HP hardware in a network environment It reports hardware fault conditions both failure and prefailure and collects data for reporting and graphing For more information refer to the Management CD and the nsight Manager User Guide Survey Utility This online information gathering agent runs on servers gathering critical hardware and software information from various sources It is a utility for servers running Windows NT or NetWare If a significant change occurs between data gathering intervals previous information is marked and the survey text file is overwritten to reflect the latest configuration and changes since last configuration This process creates a historical record of change events for server hardware and software Install the Survey Utility from Sm
19. The Integrated Management Log requires HP operating system dependent drivers Refer to the Support Software CD for instructions on installing the appropriate drivers Power On Self Test A diagnostic testing sequence run by the server when power is turned on POST will determine if the server hardware components are properly working For a list of POST error messages refer to the HP Servers Troubleshooting Guide Automatic Server Recovery ASR 2 ASR 2 is a feature of HP Systems Health Driver If a server failure extends beyond a set time the system reboots and attempts to recover For More Information For detailed information about each of these diagnostic tools refer to the HP Servers Troubleshooting Guide For detailed information on troubleshooting the ProLiant DL760 G2 server refer to the HP ProLiant DL760 Generation 2 Server User Guide For detailed information about the RBSU refer to the ROM Based Setup Utility User Guide on the Documentation CD HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 Connectors Switches and LED Indicators Connectors This section contains graphics and tables that show the connector locations on the I O board and processor board of the HP ProLiant DL760 G2 server Rear Connectors
20. e 1 44 MB diskette drive e 24X Max or higher IDE CD ROM drive low profile e Hot pluggable Wide Ultra3 and U320 SCSI hard drives e Smart Array 5i Controller e NC7770 PCI X Gigabit Server Adapter HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 1 Physical Operating and Performance Specifications Server Specifications Table 9 1 HP ProLiant DL760 G2 Server Specifications Dimensions Height 30 5 cm 12 0 in Depth 68 5 cm 27 0 in Width 44 5 cm 17 5 in Weight no drives and two power supplies 52 3 kg 140 Ib Input Requirements per power supply Low Range High Range Rated Input Voltage 100 to 120 V 200 to 240 V Rated Input Frequency 50 to 60 Hz 50 to 60 Hz Rated Input Current 8 A 10 A Power Supply Output Power per power supply Low Range High Range Rated Steady State Power 500 W 1150 W Maximum Peak Power 549 W 1150 W Temperature Range Operating 10 to 35 C 50 to 95 F Shipping 30 to 60 C 22 to 122 F Relative Humidity noncondensing Operating 10 to 90 Nonoperating 5 to 90 Maximum Wet Bulb Temperature 38 7 C 101 7 F Altitude derating C 1000 ft to 10 000 feet 9 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Physical Operating and Performance Specifications Power Supply Specifications Table 9 2 Power Supply Specifications General specifications Full output r
21. ventilation clearances viii Ww warnings electrical safety 2 2 hotsurfaces 5 4 warranty viii Wide Ultra3 SCSI hard drives part numbers 1 5 specifications 9 10 wrist strap using 2 1 Index 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide
22. 15 screwdriver e Phillips screwdriver e HP SmartStart CD HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Drive Array Advanced Diagnostics DAAD software Array Diagnostics Utility ADU software ROM Based Inspect ROM Based Diagnostics System Interconnect LEDs The system interconnect LEDs on the ProLiant DL760 G2 server provide a closed loop checking mechanism for verifying proper component mating and interconnections between critical server components LEDs on the I O lid provide visual assistance in isolating components to check if the server will not power up due to a component or module that is not fully installed If a status indicator light is on reseat the component represented by the indicator Refer to the hood labels for component location Refer to Chapter 8 for more information Hot Plug Procedures You can perform some service procedures without powering down the server Before performing hot plug procedures observe the following guidelines e For hot plug fan procedures ensure that the fan zone is fully populated e For hot plug power supply procedures ensure that a redundant power supply is installed and connected to a power source e For hot plug drive procedures determine whether the drive is part of an array For more information refer to the Hot Plug SCSI Hard Drive Replacement Guidelines in the HP Servers Troubleshooting Guide e For hot
23. Components Removal and Replacement Procedures Ion 3 1 Hot Plug do seid 3 2 system Madplane Assembly erret eite eee ten eer sace eo iy eco eques dto rep EE Erb dea Eo ee a 3 5 Cable Management ATM ice trente erre eate EC he Ex o M dee ERI PUE EROR VR e ER eo RARE epu RE Pe K ouest eaa 3 7 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide iii Contents Chapter 4 Media Module Removal and Replacement Procedures Media Module T TE 4 2 IS EMNUbnIESIdem 4 4 Integrated Management Display eese ener nre nnnen rennen nee 4 5 Hot Plug Hard Drives iiie metet tee ree eE e ERES EYLR Nee RETE ECUAR SE eR 4A E ETAD T ARE REO SNE iE 4 7 Hard bisdilbu de EE 4 7 Hot Plug Hard Drive Replacement Guidelines eese nennen 4 8 Integrated Diskette Drive and CD ROM tete trie ettet threat onde t epa oed aaeeeiai 4 10 Media Module Cable Routing Diagram sese een rennen rennen erster nennen 4 12 Power On Standby Switch Assembly esee eene nennen rennen 4 13 Chapter 5 Processor and Memory Module Removal and Replacement Procedures Shipping SCEeWS acutos ated pt re ER ERES D etes RT ER RR REIR an ETE FR eE DR Rr m REA DERE HR 5 1 Security SOLOW A
24. O module Refer to the Re entering the Server Serial Number section in Chapter 2 Removing the Cable Management Arm To remove the cable management arm 1 2 3 Label all cables running through the cable management arm Disconnect all cables from the rear of the I O module Loosen thumbscrew that secures the cable management arm and bracket to the I O module 1 Move the bracket with cable management arm attached slightly up and then back from the server 2 so that it is possible to access the cam levers on the I O module HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 1 I O Module Removal and Replacement Procedures o o o o o Ta Woo VE R o o 3 8 8 fo f of Jol Jol lol lol lol lol jol lol Jo S ATINI Figure 6 1 Disconnecting the cable management bracket from the I O module 6 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures 5 Swing the cable management arm to the left and out of the way Figure 6 2 Rotating the cable management arm to the left HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 3 I O Module Removal and Replacement Procedures Removing the I O Module
25. Temperature 5 to 45 C 41 to 113 F Humidity 10 to 80 Applicable disk CD ROM mode 1 and 2 CD DA CD XA mode 2 form 1 and 2 photo CD single session and multi session mixed mode audio and data combined Capacity 550 MB mode 1 12 cm 640 MB mode 2 12 cm Block size 2048 1024 bytes mode 1 2340 2336 1024 bytes mode 2 2352 bytes CD DA 2328 bytes CD XA Diameter 12 cm 8 cm 4 7 in 3 15 in Rotational speed 4200 rpm maximum Center hole thickness 15 mm 0 6 in Track pitch 1 6 um Data transfer rate Sustained 150 KB s single Variable 1200 3600 KB s 8X to 24X Data transfer method 32 bit bus master PCI Access times typical Full stroke 200 ms Random 100 ms Cache buffer 128 KB Startup time typical 27S Stop time 24S continued HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 7 Physical Operating and Performance Specifications Table 9 6 24X Max IDE CD ROM Drive Specifications continued Audio output level Line out 0 7 VRMS at 47 Ohms Headphone 0 6 VRMS at 32 Ohms maximum width Laser parameters Type Semiconductor laser GaA1As Wave length 780 25 nm Divergence angle 53 5 1 5 Output power 0 14 mW Interface IDE ATAPI HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Physical O
26. board Figure 8 4 describes the function of each switch 123456 Figure 8 4 I O board switchbank default settings shown Table 8 2 I O Board Configuration Switch Settings SW1 Switch Function Enable Disable Default 1 On boar d video OFF ON OFF S2 Config uration lock ON OFF OFF S3 Rack mount OFF S4 Diskette boot override ON OFF OFF S5 Boot password OFF ON OFF S6 Clear NVRAM ON OFF OFF You must re enter the server serial number through RBSU after you clear NVRAM Refer to the Re entering the Server Serial Number section in Chapter 2 8 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators LED Indicators Status LEDs are located on the front back and inside of the server These LEDs communicate the current status of varying aspects of the server s components and operations thus aiding you in diagnosing problems The following ProLiant DL760 G2 server LEDs are explained in this chapter System Power LED Eocated on the server above the power butto n Server auxiliary power LED Locat ed on the I O board System interconnect LEDs Eocated on the top of the server System attention LEDs Eocate
27. in the server and secure it in place by lifting the cartridge ejector lever CAUTION Inspect the memory cartridge for bent pins before reinstalling it Do not drop the cartridge into the cage 6 Lock the memory cartridge in place by rotating the cartridge lock switch clockwise 7 Verify the cartridge is online NOTE Refer to the HP ProLiant DL760 Generation 2 Server User Guide for more information on installing DIMMs 5 16 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Memory Riser Board Processor and Memory Module Removal and Replacement Procedures To remove the memory riser board 1 Remove the processor and memory module Refer to Removing t he Processor and Memory Module in this chapter 2 Remove all of the memory cartridges Refer to Removing the Memory Cartridge in this chapter Push down the lever latch to release the memory riser board 1 4 Pull up the memory riser board lever 2 Slide the memory riser board up 3 and out 4 from the processor and memory module HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 I O Module Removal and Replacement Procedures I O Module The I O module is located at the rear of the server Remove it to replace or service non hot plug components or to access other components in the I O module IMPORTANT You must re enter the server serial number through RBSU after you replace the I
28. plug expansion board procedures ensure that the proper drivers for the PCI Hot Plug functionality are installed For more information refer to the HP ProLiant DL760 Generation 2 Server User Guide The access panels can be removed while the server is powered on without causing a system shutdown When the server is in standby mode portions of the power supply auxiliary power 45V and some internal circuitry remain active Non Hot Plug Procedures You must power down the server to perform non hot plug procedures WARNING To reduce the risk of electric shock or damage to the equipment disconnect power from the server by unplugging all power cords from either the electrical outlet or the server In systems with multiple power supplies you must disconnect all the power cords to completely remove power from the system IMPORTANT It is necessary to be knowledgeable about electrostatic discharge information before conducting the preparation procedures For electrostatic discharge information refer to Electrostatic Discharge Information in this chapter HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Powering Down the Server The system power in the ProLiant DL760 G2 server does not shut off completely with the front panel Power On Standby switch The two switch modes are on and standby rather than on and off The Standby position removes power from most of the electronics and the dri
29. the I O lid as shown in Figure 6 11 Gf G6 ff ag 66 68 86 84 GA IL LL P00 Fo O O E H m Figure 6 10 PCI Hot Plug LEDs from rear of the server A description and slot status for the PCI Hot Plug LEDs and button as shown in Figure 6 11 are provided in Table 6 2 Figure 6 11 PCI Hot Plug LEDs in the I O module 6 12 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures Table 6 2 PCI Hot Plug LEDs and Button Amber LED OK to Slot Condition and Status Open Off Slot does not require attention 1 On Slot requires attention There might be a problem with the slot the PCI board or the driver Check the green LED before opening the slot Refer to the IML and or the PCI Hot Plug software application for a description of the problem indicated Green LED OK to Slot Condition and Status Open On No Power is applied to t
30. the chassis To check the inside LEDs open the I O lid If any LEDs are not on power down the server and be sure that the following statements are true Each slot has an expansion board or a slot cover Each slot release lever is closed The expansion boards are properly seated If necessary try removing and reseating the boards The PCI Hot Plug interface board cables are properly connected to the I O board The PCI Hot Plug interface boards are properly seated on the rear I O panel of the chassis 2 14 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Re entering the Server Serial Number After you replace the server I O module or clear the NVRAM you must re enter the server serial number through RBSU To re enter the serial number l 2 3 IN MW RB During the server startup sequence press the F9 key to access RBSU Select the System Options menu Select Serial Number The following warning is displayed WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should ONLY be used by qualified service personnel This value should always match the serial number sticker located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Press the Escape key to close the menu Press the Escape key to exit RBSU Pre
31. the product during installation or removal e Remove all modules and power supplies to reduce the overall weight of the product WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels only authorized service technicians should attempt to repair this equipment Improper repairs could create hazardous conditions WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers e Remove all watches rings and any other loose fitting jewelry e Do not use conductive tools inside the server that could bridge live parts WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded electrical outlet that is easily accessible at all times e Install the power supply before connecting the power cord to the power supply e Unplug the power cord before removing the power supply from the server e Ifthe system has multiple power supplies disconnect power from the system by unplugging all power cords from the power supplies HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them CAUTI
32. 0 Generation 2 Server Maintenance and Service Guide 4 1 Media Module Removal and Replacement Procedures Media Module To remove the media module from the server 1 Power down the server Refer to Pow ering Down the Server in Chapter 2 2 Push in the sides of the cam levers on the media module 1 and rotate the top of the levers downward 2 and slide the module forward 3 Figure 4 1 Removing the media module WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them 4 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures 3 Pull the media module out of the chassis until it contacts the module stop latch 1 4 Press in the module stop latches and then pull the module out of the chassis 2 a ji L Figure 4 2 Media module opened to stops Reverse steps 2 through 4 to reinstall the module IMPORTANT Check the System Interconnect status LEDs to ensure that the module is properly seated Refer to System Interconnect LED Indicators in Chapter 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 3 Media Module Removal and Replacement Procedures Media Module Bezel To remove the media module bezel 1 Power down the server Refe
33. 3 Processor board 1 attention LED 4 Processor board 2 attention LED 8 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators Hot Plug SCSI Hard Drive LED Indicators The hot plug SCSI hard drive LEDs located on each physical drive are visible on the front of the server or external storage unit They provide 1 Activity 2 Power Online and 3 Fault status for each corresponding drive when configured as a part of an array and attached to a powered on controller Their behavior can vary depending on the status of other drives in the array Figure 8 9 Hot plug SCSI hard drive LEDs HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 9 Connectors Switches and LED Indicators Drive Indicators Do not remove the drive Removing the drive during this rz j process will cause data loss The drive is being accessed and is not configured as part of an array EXP 1 Do not remove the drive Removing the drive during this tad 7 ms j process will cause data loss The drive is rebuilding or undergoing capacity expansion Do not remove the drive Removing the drive during this process will cause data loss The drive is part of an array being selected by the Array Configuration Utility Or The options ROMpaq is upgr
34. Bay Components and Access Module Contents I O module with system fans PCI Hot Plug expansion slots Access Method Slide the I O lid toward the front of the server Configuration switches Slide the I O lid toward the front of the server Fans 1 and 2 Slide the I O lid toward the front of the server Processor and memory Processor CPU sockets Remove the Processor and module Memory Module and the processor board Memory DIMMs Remove the memory cartridge Media module CD ROM Access directly at the front of Diskette IMD the server Hot plug hard drives Preparation Procedures Access directly at the front of the server To access some components and perform certain service procedures you must do one or more of the following e Extend the server from the rack If you are performing service procedures in an HP rack or third party rack cabinet you can user the locking feature of the rack rails to support the server and gain access to internal components e Power down the server If you must remove a server from a rack or a non hot plug component from a server power down the server e Remove the server from the rack If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove the server from the rack To service the ProLiant DL760 G2 server you might need the following e Flat blade screwdriver 4 millimeter e Torx T
35. DL760 Generation 2 Server Maintenance and Service Guide 4 9 Media Module Removal and Replacement Procedures Integrated Diskette Drive and CD ROM The media module has a one third height drive bay occupied by a 1 44 MB diskette drive and 24X Max or higher IDE CD ROM drive To remove the integrated diskette drive and CD ROM drive 1 2 3 4 Power down the server Refer to Pow ering Down the Server in Chapter 2 Remove the media module Refer to Media Modul e in this chapter Remove the media module bezel Refer to Media Module Bezel in this chapter Turn the media module over and disconnect the CD ROM drive signal cable 1 the diskette drive control and data cable 2 and diskette drive power cable 3 from the back of the drives Figure 4 8 Disconnecting the CD ROM diskette drive cables 4 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures 5 Remove the tray screw located on the front of the media module 6 Slide out the diskette drive CD ROM tray Figure 4 9 Removing the integrated diskette drive and CD ROM drive Reverse steps 1 through 4 to replace the integrated diskette drive and CD ROM drive HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 11 Media Module Removal and Replacement Procedures Media Module Cable Routing Diagram Figure 4 10 Media module cable routing Item Des
36. Figure 2 6 is used to examine and upgrade the server memory configuration Memory Configuration Manager EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY 256 133 256 133 256 133 EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY EMPTY 256 133 256 133 256 133 256 133 l33MHz DIMM ALERT within each ed in pairs and installed and ls Figure 2 6 Memory Configuration Manager 8 Check the monitor for processor initialization information Each processor is listed as it initializes 9 Check the monitor for controller information The system briefly displays the F8 prompt after each controller POSTs to open the Option ROM Configuration for Arrays ORCA HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 2 13 Service Preparation 10 The system briefly displays the F9 and F10 prompts Insert OS CD for Unassisted OS Installation Insert SmartStart CD for Assisted Installation System currently configured for Windows 2000 Press F9 for ROM Based Setup Utilitu Press F10 key for System Maintenance Menu Figure 2 7 System prompts 11 Press the F9 key to start the ROM Based Setup Utility RBSU or the F10 key to open the System Maintenance Menu SMM 12 Be sure that each green PCI Hot Plug LED is illuminated for each PCI PCI X I O expansion slot viewable from inside and outside
37. Figure 5 5 Processor boards Table 5 1 Processor Boards Item Description 1 Processor board in processor board slot 1 2 Processor board in processor board slot 2 The ProLiant DL760 G2 server supports four or eight Intel Xeon processors MP e All processors must be the same speed cache size and stepping e Processor 1 must always be installed to properly terminate the processor bus NOTE Stepping refers to the processor revision NOTE If the server has one processor board four processors processor board slot 2 is populated with a processor board air baffle This baffle must be removed if you are upgrading to eight processors Refer to the HP ProLiant DL760 Generation 2 Server User Guide for upgrade instructions HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 5 Processor and Memory Module Removal and Replacement Procedures Figure 5 6 Processors Table 5 2 Processors Item Description 1 Intel Xeon processor MP in socket 1 2 Intel Xeon processor MP in socket 2 3 Intel Xeon processor MP in socket 3 4 Intel Xeon processor MP in socket 4 Removing Processor Boards and Processors WARNING The processor and memory module weighs more than 16 kg 35 Ibs HP recommends either removing ALL of the memory cartridges before handling the module or having two people handling the module together 1 Power down the server Refer to Pow ering Down the Serv
38. HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide O invent February 2004 Third Edition Part Number 201262 003 Copyright 2003 2004 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Intel Pentium and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries UNIX is a registered trademark of The Open Group Linux is a U S registered trademark of Linus Torvalds HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide February 2004 Third Edition Part Number 201262 003 Contents About This Guide Audience ASSUMPU OMS rsss sirrien urinirao nkan n aN aaRS NE caubelacuvessessevses eta dee bue stds eats vii Technici NOES m M T vii Where to Go for Additional Help eeseesseseeeeeeseeeeeeenenn ener nnne trennen nete enr innen viii Integrated Management Log sssseseesesseseseeeeee eene enhn enne neni sn tens en testen nn inn
39. O module HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 3 7 Chassis Components Removal and Replacement Procedures 5 Swing the cable management arm to the left and out of the way Figure 3 8 Rotating the cable management arm to the left NOTE When the cable bundle on the back of the server exceeds 2 inches in diameter HP has designed a high capacity cable management arm This option is designed for complex rack installations including a large number of cables If the system requires a high capacity cable management arm refer to the HP High Capacity Cable Management Arm option kit part number 124711 B21 3 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 Media Module Removal and Replacement Procedures Mass storage in the ProLiant DL760 G2 server is located in the media module The media module is capable of configuring a maximum of four 1 inch hot plug Wide Ultra2 or Wide Ultra3 SCSI hard drives The media module supports two non hot plug media drive bays e One third height drive bay occupied by a 1 44 MB diskette drive e One third height drive bay occupied by a 24X Max or higher IDE CD ROM drive CAUTION Removable media blank bezels and hot plug drive cage blanking panels must be installed over unused mass storage and removable media device bays to maintain proper airflow HP ProLiant DL76
40. ON Because the ProLiant DL760 G2 server does not have safety interlocks it is possible for a unit to be operated without the cover and air baffles properly installed This could cause thermal damage in the system and could void the warranty The rack mountable ProLiant DL760 G2 server should always be operated with the system unit cover on Proper cooling cannot be achieved if the system unit cover is removed for extended periods of time i CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 2 3 Service Preparation Server Modules In the ProLiant DL760 G2 server options and accessories are easily accessed through a sliding I O lid and three removable modules the media module processor and memory module and the I O module Refer to Figure 2 1 Figure 2 2 and Figure 2 3 for identification of these modules and other components Figure 2 1 Front modules Item Description 1 Processor and memory module 2 Media module 2 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Figure 2 2 Front module components Item
41. PCI Hot Plug 18 NVRAM battery 10 11 Bus 3 slots 10 and 11 64 bit 100 MHz 3 V PCI X Hot Plug 19 Remote Insight Lights Out Edition II cable connector 12 PCI Hot Plug board cable connector 20 Integrated Smart Array 5i controller 13 Non Maskable Interrupt NMI switch 21 Array Enabler board connectors NOTE The operating system detects PCI devices in the following slot order 9 10 11 7 8 5 6 3 4 1 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators Host Board Figure 8 3 Host board connectors Item Description 11 C write protect header if not installed unit is write protected 2 Processor board 1 connector 3 Processor board 2 connector 4 Hot spare boot HSB disable if jumper is installed the HSB is disabled 5 Memory riser board connector HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 3 Connectors Switches and LED Indicators Switches This section contains graphics and tables showing switch locations and settings on the processor board The I O board configuration switchbank SW1 is located on the I O
42. S 8 2 Host BOard m sanienseabdelis 8 3 DS WILCHES M 2 8 4 CED hier ce E 8 5 System Power LED Indicato sissies cr teet tr e Et er ea Ueber 8 6 Auxiliary Power LED Indicator aer etre er E D Pe PRO TEETH Pee SR aS 8 6 System Interconnect LED Indicators eeseeeseeseeseeeseeeene enne ener nre 8 7 System Attention LED ndlICatots ote eterni eter aeree ENE EEAS EENE EE Eee Eai 8 8 Hot Plug SCSI Hard Drive LED Indicators eese eene rennen 8 9 Power Supply LED Indicators eese nennen nennen nennen nennen eene nnne 8 11 Hot Plug Pan LED Indicators isis inre Ts E NENTE NEEE CENERE EES 8 12 PCI Hot Plug LED Indicators nator reme eee trier erit oe Hip Pret i bd Duarte ein 8 13 Memory Cartridge LED Indicators tdt ctii tener eor sirrien aiene NEEESE ANEC EENEN ENE 8 15 Chapter 9 Physical Operating and Performance Specifications DELVEL SPSCIICAUL ONS E M 9 2 Power Supply Specifications iversen erret o reas abscess repo Dre E E Eva eas anne et RON ERE EEE ERR ees 9 3 Dual Inline Memory Module DIMM Specifications 0 ce ee eesceseceseceeeceeeceeeeeeeeeeaeeeaeesaeesaeenaeenaeenaeens 9 4 1 44 MB Diskette Drive Specifications ee eeeeseeeeeeneeeceeeecaeceaeceaeceeeseeeecaeeeaeesaeecaaecaaecaecsaesneeeeneeees 9 4 DVD ROM Drive Specifications o i ccscisci
43. ading the drive i OK to replace the drive online if a predictive failure alert is E gt 0X j received and the drive is attached to an array controller j The drive is not configured as part of an array Or If this drive is part of an array then a powered on controller is not accessing the drive Or The drive is configured as an online spare OK to replace the drive online The drive has failed and has been placed off line OK to replace the drive online if a predictive failure alert is received provided the array is configured for fault tolerance and all other drives in the array are online The drive is online and configured as part of an array OK to replace the drive online if a predictive failure alert is received provided the array is configured for fault tolerance and all other drives in the array are online The drive is online and configured as part of an array MiP E OK to replace the drive online if a predictive failure alert is mall T i received provided the array is configured for fault tol
44. an cause the initiator or controller to mark the drives as f ailed This action can result in permanent data loss e Ifa drive is replaced while the system is off rebuilding the replaced drive might be necessary Follow the instructions on the screen or the instructions outlined in the system reference guide CAUTION During the boot prompt pressing the F2 key will cause permanent data loss to the entire logical drive Press the F2 key only if all of the drives have been replaced or if complete data loss is required 4 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures NOTE When a drive configured for fault tolerance is replaced the replacement drive automatically begins restoring when it is installed When restoring a drive the Online LED blinks green The LED continues to flash until the drive is completely restored Removing a Hot Plug Hard Drive To remove a hot plug hard drive 1 Push the tab to unlock the drive 1 2 Rotate the hot plug drive ejector lever outward 2 3 Pull the hot plug drive from the drive bay 3 Figure 4 7 Removing a hot plug hard drive Reverse steps 1 through 3 to replace a hot plug hard drive HP ProLiant
45. ard end of the expansion board Using the slot keepers is especially important when expansion boards are added or when the server is moved HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 9 I O Module Removal and Replacement Procedures Figure 6 9 Full length self latching slot keeper feature Close the I O lid and slide the server into the rack Power up the server Refer to Pow ering Up the Server in Chapter 2 If necessary run the ROM Based Setup Utility as described in the HP ProLiant DL760 Generation 2 Server User Guide NOTE Refer to the HP QuickSpecs for the ProLiant DL760 G2 servers at www hp com for a list of supported I O expansion boards NOTE Each PCI X bus will automatically configure to run in the most advanced mode PCI X or PCI and the highest frequency supported by all expansion boards installed in the slots on the bus PCI Hot Plug I O Expansion Boards The ProLiant DL760 G2 server supports PCI Hot Plug PCI Hot Plug and the operating system of the server work together to allow the following hot plug actions Hot replace Allows you to replace a failed expansion board with an identical expansion board without powering down the server Hot add Allows you to install new PCI PCI X expansion boards in previously empty slots without powering down the server under some operating systems Hot upgrade Allows you to replace an expansion board with a different expansion board
46. artStart the Integration Maintenance Utility or the Management CD continued 7 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Diagnostic Tools Table 7 1 Diagnostic Tools continued Tool What it is ROM based Setup Utility The RBSU allows you to change the system configuration settings from the initial startup of the system Specifically it provides e Virtual Presence allowing a system administrator to use the Remote Lights Out Edition to remotely access and configure the system in a totally unattended fashion e The ability to immediately save settings e Selection of operating system It also allows configuration of system specific options such as COM ports and LPT ports standard boot order and NUMLOCK e Viewing of installed PCI devices and the ability to configure IRQ interrupt settings for each installed PCI device e Viewing and changing of the system date and time e Viewing and setting of configuration options for Automatic Server Recovery ASR e The ability to set or change the server passwords e Setting or customization of the server asset tag and the text that will be displayed on the IMD e Setting of advanced options such as MPS APIC Mode Hot plug Reservation and CPU Correction Marking e Selection of the language for RBSU English French Italian German Spanish or Japanese How to run it On an unconfigured server powering u
47. ating To 40 C and 1 525 m to 104 F and 5 000 ft To 32 C and 3 050 m to 90 F and 10 000 ft derate linearly Minimum load 1 0 A on 5 V output 1 0 A on 12 V output 0 5 A on 3 3 V output Ambient temperature range Operating 10 to 40 C 50 to 104 F Storage 40 to 65 C 40 to 149 F Input specifications Low Range High Range Nominal line voltage 100 to 120 VAC 200 to 240 VAC Range input line 90 to 132 VAC 180 to 265 VAC Frequency range 47 to 63 Hz 47 to 63 Hz Power factor 0 95 0 95 Input power 500 W 110 V 1150 W 220 V Input current 8 A at 100 VAC 10 A at 200 VAC Inrush current lt 70 A at 132 VAC cold start lt 35 A at 265 VAC cold start Holdup time 20 ms from zero crossing at 120 VAC 20 ms from zero crossing at 120 VAC Dielectric voltage withstand Input to output 3000 VAC per minute 3000 VAC per minute Input to ground 1500 VAC per minute 1500 VAC per minute Input transient susceptibility Common and differential mode superimposed on AC line 2500 V 10 us pulse Differential mode 20 step change in AC input voltage HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 3 Physical Operating and Performance Specifications Table 9 3 DIMM Specifications Dual Inline Memory Module DIMM Specifications Size 256 MB 512 MB or 1 GB
48. ation 2 8 overview 7 4 array enabler board part number 1 9 removing 6 22 auxiliary power LED indicator 8 6 battery part number 1 11 removing replacing 6 24 bezels media module removing replacing 4 4 blanking panels hard drives 1 5 4 7 boards array enabler 6 22 host board connectors 8 3 I O connectors 8 2 I O switches 8 4 memory 1 7 PCI Hot Plug 1 9 processor part numbers 1 7 brackets cable management arm 6 1 C cable management arm removing 6 1 cables CD ROM drive signal 4 12 diskette drive control and data 4 12 diskette drive power 4 12 IMD 4 12 power switch LED ambient air temperature sensor 4 12 Index CD ROM drives location 4 1 removing 4 10 specifications 9 7 chassis part number 1 3 component levelrepairs vii connectors host board 8 3 I O board 8 2 processor boards 8 3 rear panel 8 1 controllers Fast Ethernet 9 12 9 13 Smart Array 9 11 country kit 1 11 D DAAD Drive Array Advanced Diagnostics location 2 8 overview 7 4 diagnostic tools location 2 8 overview 7 2 DIMMs Dual Inline Memory Modules part numbers 1 7 diskette drives integrated 4 10 location 4 1 specifications 9 4 Drive Array Advanced Diagnostics DAAD location 2 8 overview 7 4 Dual Inline Memory Modules DIMMs part numbers 1 7 DVD ROM drive specifications 9 5 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Index 1 Index E electrostatic discharge ESD 2 1 Enterp
49. ces in the following slot order 9 10 11 7 8 5 6 3 4 1 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures IMPORTANT If any of the I O expansion slots require inspection remove the 11 slot hot plug basket Refer to 11 slot Hot Plug Basket in this chapter for removal instructions The I O expansion slots are distributed among one primary PCI bus and five separate PCI X peer buses NOTE Each PCI X bus will automatically configure to run in the most advanced mode PCI X or PCI and the highest frequency supported by all expansion boards installed in the slots on the bus NOTE The ProLiant DL760 G2 server ships with a Network Interface Controller NIC preinstalled in slot 11 I O Expansion Slot Cover To remove the I O expansion slot cover 1 Press down on the top of the expansion slot release lever 1 and push the lever up 2 2 Remove the expansion slot cover 3 Figure 6 6 Removing the I O expansion slot cover Reverse steps 1 and 2 to replace the I O expansion slot cover HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 7 I O Module Removal and Replacement Procedures Non Hot Plug Expansion Boards CAUTION Do not open the slot release lever unless the green PCI Hot Plug LED indicator is off System power down and subsequent data loss could occur To remove a non hot plug expansion board Power down th
50. che clip and heatsink 319953 001 Processor 2 2 GHz with 2 MB cache clip and heatsink 352311 001 Processor 2 5 GHz with 1 MB cache clip and heatsink 327840 001 Processor 2 7 GHz with 2 MB cache clip and heatsink 352312 001 Processor 2 8 GHz with 2 MB cache clip and heatsink 327841 001 Processor 3 0 GHz with 4 MB cache clip and heatsink 352313 001 Memory 7 Hot plug memory cartridge 278470 001 8 Memory module 256MB PC133 128Mb ECC SDRAM DIMM 159377 001 Memory module 512MB PC133 256Mb ECC SDRAM DIMM 177628 001 Memory module 1GB PC133 256Mb LP ECC SDRAM DIMM 321851 001 Memory module 2GB PC133 512Mb ECC SDRAM DIMM 321852 001 Not shown HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 1 7 Illustrated Parts Catalog I O Module Figure 1 4 1 0 module exploded view 1 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Table 1 4 I O Module Spare Parts List Item Description I O Module Components Spare Part Number 11 0 module 278457 001 a PCI X I O board b PCI X Hot Plug switch board cable 2 Array enabler board 122232 001 3 Hot plug 11 slot basket with dividers quantity 10 and puller assembly 323753 001 quantity 10 4 NC7770 PCI X Gigabit Server Adapter 10 100 1000 TX UTP NIC 284848 001 NC7170 Dual Port PCI X Gigabit Server Adapter 313586 001 5 Hot plu g
51. crew Push the Power On Standby switch LED through the power switch plate to its original position Push the Thermistor through the power switch plate Rotate the Thermistor to its original position Reverse steps 1 through 7 of the removal procedure 4 16 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 Processor and Memory Module Removal and Replacement Procedures Shipping Screws To prevent damage to the processor and memory module during shipping the server ships with a shipping screw installed on each side of the chassis These screws must be removed and the processor and memory module properly seated and secured in the chassis before powering up the server CAUTION To prevent damage to the processor and memory module during shipping both shipping screws must be installed 1 Remove the left and right shipping screws The shipping screws may look like 1 or 2 in the following figure J ee j Figure 5 1 Shipping screws 2 Rotate the module release levers downward 3 Slide the module into the chassis until the levers begin to rotate 4 Then push the levers upward until they snap into place
52. cription 1 CD ROM drive signal cable 2 Diskette drive control and data cable 3 Diskette drive power cable 4 IMD cable 5 o switch LED ambient air temperature sensor cable 4 12 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures Power On Standby Switch Assembly To remove the Power On Standby switch assembly 1 2 3 4 5 Power down the server Refer to Power ing Down the Server in Chapter 2 Remove the media module Refer to Media Modul e in this chapter Remove the media module bezel Refer to Media Module Bezel in this chapter Turn the media module upside down Unplug the IMD cable from the media backplane board Refer to Media Module Cable Routing Diagram in this chapter Remove the IMD Refer to Integrated Management Display in this chapter Disconnect the Power On Standby switch connector from the media backplane board 1 Refer to Media Module C able Routing Diagram in this chapter Loosen the thumbscrew that secures the power switch plate to the media backplane board 2 Figure 4 11 Unplugging the power switch cable and loosening the thumbscrew HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 13 Media Module Removal and Replacement Procedures 9 Remove the power switch plate from the media module Figure 4 12 Removing the power switch plate from the med
53. d on the front left side of the server Hot plug SCSI hard drive LEDs Eoca ted on the front of each hard drive Power supply LEDs Eocated on the rear of the server Hot plug fan LEDs Eoca ted on each fan inside the server PCI Hot Plug LEDs Eocated on the rear of the server and inside th e I O module Memory cartridge LEDs Located on the memory cartridges DIMM status LEDs Eocated on the fro nt under the memory cartridges HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 5 Connectors Switches and LED Indicators System Power LED Indicator Figure 8 5 shows the location of the system power LED 1 Figure 8 5 System Power LED Auxiliary Power LED Indicator Figure 8 6 shows the location of the auxiliary power LED 1 on the I O board Figure 8 6 Auxiliary power LED 8 6 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators System Interconnect LED Indicators To prevent damage to critical system components the ProLiant DL760 G2 server will not power up if it detects that certain components are not installed or are installed incorr
54. e server Refer to Pow ering Down the Server in Chapter 2 Slide the server out of the rack Open the I O lid Refer to I O Lid in Chapter 3 Remove any expansion board I O cables as appropriate Press down on the top of the expansion slot release lever 1 and push the lever up 2 Nw FW DN Unseat the expansion board by pulling up on the plastic tab 3 and lift the board out of the server 4 For full length boards take care to not force the board out of the slot keeper Refer to Figure 6 9 IMPORTANT If you are only removing the expansion board install an expansion slot cover in the slot Figure 6 7 Removing a Non Hot Plug Expansion board 6 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures To replace a non hot plug expansion board 1 Insert the PCI PCI X expansion board into the appropriate expansion slot 1 pushing firmly until the board is securely seated 2 Close the expansion slot release lever from the rear of the unit to secure the board 2 Make sure that the lever latches into the closed position Figure 6 8 Inserting the PCI PCI X expansion board 3 Connect the expansion board I O cable as appropriate HP has designed a self latching slot keeper feature to accommodate full length expansion boards Be sure that the V shaped slot keeper tabs on the plastic expansion board guide are positioned over the forw
55. ectly The system interconnect LEDs provided with ProLiant DL760 G2 servers provide a closed loop checking mechanism for verifying proper component mating and interconnections between critical server components LEDs inside the sliding top cover provide visual assistance in isolating components to check if the server will not power up due to a component or module that is not fully installed If a status indicator light is on reseat the component represented by the indicator Refer to the hood labels for component location IMPORTANT To check system interconnect status LEDs place the server in Standby with the power supplies plugged in SEE VO LID t INTERCONNECT LEDS amp Figure 8 7 System interconnect LEDs Item Description I O module interconnect Processor and memory module interconnect Processor board 1 interconnect Processor board 2 interconnect Memory riser board interconnect Media module interconnect SCSI backplane 1 interconnect SCSI backplane 2 interconnect o oj Oo or AJOIN Interconnect check light HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 7 Connectors Switches and LED Indicators System Attention LED Indicators wiERCONNECT LEDS T1A42 A ALA A2A Figure 8 8 System attention LED indicators Item Description 1 Hot plug Fan 1 attention LED 2 Hot plug Fan 2 attention LED
56. ensure proper operation plug the AC power cord into a properly grounded AC outlet only NOTE Any indications of component replacement or printed wiring board modifications may void any warranty Where to Go for Additional Help In addition to this guide the following information sources are available e User documentation e Service Quick Reference Guide e Service training guides e Service advisories and bulletins e QuickFind information services e Insight Manager software Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with Insight Manager Telephone Numbers For the name of the nearest HP authorized reseller e Inthe United States call 1 800 345 1518 e In Canada call 1 800 263 5868 For HP technical support e Inthe United States and Canada call 1 800 652 6672 e Outside the United States and Canada refer to www hp com viii HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for the HP ProLiant DL760 server Refer to the table following each illustration for the names of referenced spare parts HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 1 1 Illustrated Parts Catalog System Chassis
57. er in Chapter 2 WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them 2 Remove the processor and memory module Refer to Processor an d Memory Module in this chapter HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures 3 Push the lever latch forward to release the processor board lever 1 4 Lift the processor board lever up 2 and lift the processor board out of the module 3 Figure 5 7 Removing the processor TT HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 7 Processor and Memory Module Removal and Replacement Procedures 5 Push in the four tabs on the sides of the processor board cover 1 and then lift the cover off the processor board 2 Figure 5 8 Removing the processor board cover 6 Turn over the processor board to access the processor clips 7 Lift the processor clip to unlock the clip 1 and then slide it forward and up to remove it from the processor board 2 Figure 5 9 Removing the processor clip 5 8 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures 8 Open the processor release lever 1 and remove the processor 2 NOTE The processor locking lever now swings from 15
58. er ships with two hot plug fans Fan 1 is closest to the rear of the server Each fan has LEDs that indicate the following fan statuses e Green LED 1 Fan is installed and working properly e Amber LED 2 Ehe fan needs attention or is not ins talled Figure 8 12 Hot plug fan LEDs CAUTION Never remove both hot plug fans while the server is powered up Overheating and damage to hardware could result If the appropriate HP software drivers are installed the operating system software will initiate a power shutdown if overheated NOTE The hot plug fan LEDs are not part of the fan housing Figure 8 12 shows the LEDs as if the fan were installed in the server 8 12 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators PCI Hot Plug LED Indicators The PCI Hot Plug amber 1 and green 2 LEDs shown in the following figure for one slot provide a visual reference of each slot s status The LEDs are viewed from the rear of the server as shown in Figure 8 13 or by opening the I O lid as shown in Figure 8 14 B a G6 ff 66 66 68 86 Gf Fh ja AS LE beot O oo H
59. erance i and all other drives in the array are online The drive is online and configured as part of an array m OFF g Online gt Drive Access T4 Drive Failure Figure 8 10 SCSI hard drive LEDs 8 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators Power Supply LED Indicators Each power supply has status and AC power LEDs Refer to Figure 8 11 and Table 8 3 for a detailed description of both indicators n Gf 6 88 64 68 AAG bo O O oko Figure 8 11 Power supply LEDs Table 8 3 Power Supply LEDs Item Condition Meaning Green Normal operation Green Amber alternating Power supply failed to restart after a prolonged fault 1 Status Green blinking Power supply will restart within 20 seconds Amber Fault detected in this power supply Amber blinking Power supply failed self test Off System is in standby mode or interlocks are disabled 2 AC Power Green AC power is connected to this power supply Oe Off No AC power is connected to this power supply HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 11 Connectors Switches and LED Indicators Hot Plug Fan LED Indicators The ProLiant DL760 G2 serv
60. fan 278469 001 6 PCI X Hot Plug switch board kit 278463 001 7 Remote Insight Lights Out Edition II RILOE 232386 001 8 SCSI cable board 146447 003 Miscellaneous 9 SCSI cable 278470 001 Not shown HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Miscellaneous Table 1 5 Miscellaneous Spare Parts List Item Description Spare Part Number 1 Miscell aneous plastics 278460 001 a Cover rack rail b Retainer cardguide double C Retain er cardguide d Gear ejector processor memory riser e Guide card processor f Guide fan left g Guide fan right h Plenum fan cage i PCA SW LED 11 slot hot plug PCI j Cover cartridge k Bezel top memory cage I Hot plug 11 slot basket with dividers quantity 10 and puller assemblies qua ntity 10 m Fiber Optic SISI LED n Processor memory ejector kit Air ramp host PCA Air ramp F8 o p q r Light pipe SISI S Light pipe DIMM TFS S Light pipe plate continued 1 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Table 1 5 Miscellaneous Spare Parts List continued Item Description Spare Part Number 2 Lever ejector kit miscellaneous 278461 001 Lever memory cartridge Latch memory cartridge Lever processor PCA Spring processor board memory riser board and right lever Latch processor board memory riser board Lever ejec
61. g PCI Hot Plug Expansion Boards The PCI PCI X slots of the ProLiant DL760 G2 I O board are hot plug capable and support a variety of industry standard expansion boards NOTE For a list of supported I O expansion boards refer to the HP QuickSpecs for the HP ProLiant DL760 G2 servers www hp com Refer to Figure 6 10 Figure 6 11 and Table 6 2 for definitions of the PCI Hot Plug LEDs To add a PCI PCI X expansion board into PCI Hot Plug slots 1 through 11 1 Open the I O lid 2 Ifthe PCI Hot Plug green LED is on power down the slot by pressing the PCI Hot Plug button corresponding to the slot or by using a PCI Hot Plug software application Wait until the green LED is off CAUTION To avoid system power down and subsequent data loss do not open the slot release lever unless the green PCI Hot Plug LED of the slot is off NOTE The PCI Hot Plug Button allows you to press the button again within five seconds of the first press to cancel the action 3 Press on the top of the appropriate expansion slot release lever 1 and open the lever toward the rear of the expansion slot 2 4 Remove the expansion slot cover 3 6 14 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures 5 Insert the PCI PCI X expansion board into the appropriate expansion slot pushing firmly until the board is securely seated 1 6 Close the expansion slot release lever from
62. he power supplies on the back of the server The following settings indicate that the power switch is on and the power supply is in a power on del ay mode Top LED begins blinking green Bottom LED is on solid green If the power supply top LED does not begin blinking the server will not power up refer to the System Interconnect LEDs section in this chapter When the top LED illuminates solid green listen for the fans to start 4 Check the hard drive and CD ROM drive LEDs on the front of the server The hard drive and CD ROM drive LEDs should blink If the LEDs do not light verify that the hard drives are fully installed in the system and the array bypass is initialized 5 Check the memory cartridge LEDs The memory cartridge attention and power LEDs will illuminate solid and then go out in sequence beginning with memory cartridge 1 and ending with memory cartridge 5 left to right cartridge 1 2 3 4 5 6 Check the DIMM status LEDs The DIMM status LEDs for each cartridge will illuminate solid and then go out in sequence beginning with cartridge 1 and ending with cartridge 5 left to right cartridge 1 2 3 4 5 2 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation Watch for memory system initialization Memory system initializes as the memory cartridge power LEDs on all five memory cartridges begin blinking After the memory system is initialized all memory cart
63. he slot 2 Blinking No Power to the slot is being turned off or on This process might take several minutes Do not open the slot release lever until the green LED is completely off Off Yes You can replace or remove the board in this slot only PCI Hot Plug Each PCI Hot Plug button is used to activate or deactivate its associated Button PCI Hot Plug slot Activating or deactivating a PCI Hot Plug slot can also be accomplished through the operating system PCI Hot Plug software application For more information about the PCI Hot Plug software application refer to the PCI Hot Plug Operating System Support section PCI Hot Plug Operating System Support Software support is an integral part of PCI Hot Plug HP in partnership with Microsoft Novell and SCO Caldera UNIX has developed PCI Hot Plug software support for each operating system You can use either the PCI Hot Plug button on the server or the operating systems PCI Hot Plug software to control the PCI Hot Plug slots You can use the software to indicate that you want to replace an expansion board in the hot plug slot or configure a board that you have already added to the system The PCI Hot Plug software also allows you to enable or disable specific system slots For more information refer to the HP ProLiant DL760 Generation 2 Server User Guide HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 13 I O Module Removal and Replacement Procedures Addin
64. ia module NOTE The switch plate has three components visible from the front of the assembled server Because the media module is inverted for this procedure the components are shown reversed 4 14 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures 10 Referring to Figure 4 13 rotate the Thermistor until you can easily access the flanges on the side of the grommet 1 11 Squeeze the grommet around the Thermistor and push it back through the plate 2 12 Push the Power On Standby switch LED 3 back through the plate Figure 4 13 Removing the Thermistor and Power On Standby switch LED 13 Place the plate on its left side and push the Power On Standby switch down through the rectangular cutout and clear of the plate Figure 4 14 Removing the Power On Standby switch HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 15 Media Module Removal and Replacement Procedures To reinstall the Power On Standby switch assembly 1 Place the power switch plate on its left side and push the Power On Standby switch up through the rectangular cutout to its original position Line up the keyhole shaped cutouts on the power switch plate with the spools in the right wall of the media module Slide the plate back into the media module until the hole in the back of the power switch plate lines up with the thumbscrew Tighten the thumbs
65. ks removing I O module 3 7 6 1 rear panel configuration 8 1 removing cable management arm 6 1 hard drives 4 8 T O module 6 4 processor and memory module 5 4 replacing components hot plug SCSI hard drives 4 8 requirements PCI Hot Plug 6 11 return kit part number 1 11 ROM based Setup Utility RBSU 7 3 S SDRAM DIMMs installing 5 15 memory bus configuration 5 14 part numbers 1 7 SDRAM memory bus configuration 5 14 security screw 5 2 serial number re entering 2 15 Smart Array Controller specifications 9 11 SmartStart utilities 2 7 software required for service procedures 2 7 specifications CD ROM drives 9 7 DIMMs 9 4 diskette drives 9 4 DVD ROM drive 9 5 Fast Ethernet Controller 9 12 9 13 power supplies 9 3 Smart Array Controller 9 11 system unit 9 2 U320 SCSI hard drives 9 9 Wide Ultra3 SCSI hard drives 9 10 static electricity 2 1 storage of parts 2 1 Survey Utility 7 2 switches I O board 8 4 system attention LED indicators 8 8 system components part numbers 1 3 system interconnect LED indicators 8 7 system midplane assembly removing replacing 3 5 system power LED indicator 8 6 system unit specifications 9 2 Y technician notes vii telephone numbers viii tools required for service procedures 2 7 transporting parts 2 1 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Index 3 Index U U320 SCSI hard drives specifications 9 9 utilities overview 7 2 required 2 8 V
66. m interconnect status 8 7 system power 8 6 LVDS hard drive blank 1 5 M media module accessing 2 7 contents 4 1 exploded view 1 4 part numbers 1 3 removing replacing 4 2 memory cartridge LED indicators 8 15 memory riser board 5 17 memory part numbers 1 7 midplane assembly removing replacing 3 5 modules access methods 2 7 media 4 1 processor and memory 5 3 Index 2 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Index N NC7170 Fast Ethernet Controller 9 13 NC7770 Fast Ethernet Controller 9 12 0 operating systems PCI Hot Plug support 6 13 P part numbers system chassis 1 3 parts catalog illustrated 1 1 PCI Hot Plug expansion boards adding 6 14 installing 6 10 LED indicators 6 12 8 13 operating system support 6 13 removing replacing 6 16 PCI Hot Plug accessing 3 1 PCI PCI X expansion boards adding 6 14 POST Power On Self Test See Power On Self Test POST power and power supplies auxiliary power LED 8 6 LED indicators 8 11 system power LED 8 6 Power On Standby switch power switch assembly with LED part number 1 5 removing replacing assembly 4 13 power supplies hot plug 3 2 part number 1 3 specifications 9 3 Power On Self Test POST power up process 2 11 processor and memory module accessing 2 7 exploded view 1 6 part numbers 1 3 removing 5 4 removing replacing 5 3 processors accessing 5 4 part numbers 1 7 processor board connectors to host board 8 3 R rac
67. n progress If another drive in the array should incur an error during the period when fault tolerance is unavailable a fatal system error could result If another drive fails during this period the entire array contents will be lost IMPORTANT Perform disk drive replacement during low activity periods whenever possible In addition a current valid backup of the logical drives in the array of the drive being replaced should be available even if the drive replacement is being made during server downtime When replacing hot plug hard drives in a fault tolerant configuration you must follow these guidelines e Never remove more than one drive at a time When a drive is replaced the controller uses data from the other drives in the array to reconstruct data on the replacement drive If more than one drive is removed a complete data set is not available to reconstruct data on the replacement drive e Never remove a working drive when another drive has failed Drives failed by the controller are indicated by the amber Drive Failure LED on the drive tray Permanent data loss will occur if a working drive is removed while a failed drive is being replaced e Never remove a drive while another drive is being rebuilt A drive s Online LED flashes green while it is being rebuilt A replaced drive is restored from data stored on the other drives e Never turn a disk enclosure off while the initiator or controller is powered on or active Doing so c
68. ng a PCI Hot Plug slot can also 3 be accomplished through the operating system PCI Hot Plug software application For more information about the PCI Hot Plug software application refer to the PCI Hot Plug Operating System Support section 8 14 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Connectors Switches and LED Indicators Memory Cartridge LED Indicators The ProLiant DL760 G2 server has LEDs for each of the memory cartridges These LEDs are used to determine the status of memory installed in the server 1 12345678 2 12345678 3 12345678 4 12345678 5 12345678 Figure 8 15 Memory cartridge LEDs Table 8 5 Memory Cartridge LEDs Item LED Indicator LED Icon 1 Cartridge 1 DIMM status LED 12345678 2 Cartridge 2 DIMM status LED 12345678 3 Cartridge 3 DIMM status LED 12345678 4 Cartridge 4 DIMM status LED 12345678 5 Cartridge 5 DIMM status LED 12345678 6 Cartridge power LED 0 7 Cartridge attention LED A Note These LEDs are backlit through icon lenses An icon only appears when the LED is illuminated HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 8 15 9 Physical Operating and Performance Specifications This section provides physical operating and performance specifications for the following components of the HP ProLiant DL760 G2 server e Server e Power supply e Dual inline memory module DIMM
69. nt Procedures To replace the fan cage assembly 1 Fit the top hook on the rear assembly of the respective top module spool 2 Rotate the assembly down to fit the bottom assembly flange under the bottom spool a Besure the tab is inside the module b Line up the captive screw with the hole on the module center wall c Fitthe notch on the bottom of the assembly over the respective module spool 3 Tighten the captive screw HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 21 I O Module Removal and Replacement Procedures 11 slot Hot Plug Basket To remove the 11 slot hot plug basket 1 Power down the server Refer to Pow ering Down the Server in Chapter 2 2 Open the I O lid Refer to I O Lid in Chapter 3 3 Remove all installed expansion boards in slots 1 through 11 Refer to Non Hot Plug Expansion Boards in this chapter 4 Open the lever next to the array enabler board 1 and remove the board 2 Figure 6 21 Removing the array enabler board 6 22 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures 5 Remove the screws securing the hot plug basket to the chassis 1 6 Depress the two tabs at the Slot 1 side of the I O module 2 7 Remove the hot plug basket from the I O module 3 Figure 6 22 Removing the 11 slot hot plug baske
70. ode 1 12 cm 640 MB mode 2 12 cm Block size 2048 1024 bytes mode 1 2340 2336 1024 bytes mode 2 2352 bytes CD DA 2328 bytes CD XA Diameter 12 cm 8 cm 4 7 in 3 15 in Rotational speed 4200 rpm maximum Center hole thickness 15 mm 0 6 in Track pitch 1 6 um Data transfer rate Sustained 150 KB s single Variable 1200 3600 KB s 8X to 24X Data transfer method 32 bit bus master PCI Access times typical Full stroke 200 ms Random 100 ms Cache buffer 128 KB Startup time typical gt 7s Stop time 24S Audio output level Line out 0 7 VRMS at 47 Ohms Headphone 0 6 VRMS at 32 Ohms maximum width continued HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 5 Physical Operating and Performance Specifications Table 9 5 DVD ROM Drive Specifications continued Laser parameters Type Semiconductor laser GaA1As Wave length 780 25 nm Divergence angle 53 5 1 5 Output power 0 14 mW Interface IDE ATAPI HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Physical Operating and Performance Specifications 24X Max IDE CD ROM Drive Specifications Table 9 6 24X Max IDE CD ROM Drive Specifications Dimensions Height 4 29 cm 1 69 in Width 15 0 cm 5 75 in Depth 20 8 cm 8 19 in Weight 1200 g 2 66 Ib Operating conditions
71. of this expansion board lifting the lever actually powers down the expansion slot The green LED will flash during the power down transition and will turn off when the power down process is complete For more information about PCI Hot Plug LEDs refer to PCI Hot Plug LED Indicators earlier in this chapter CAUTION To avoid system power down and subsequent data loss do not open the slot release lever unless the green PCI Hot Plug LED of the slot is off 3 Disconnect the cables to the PCI PCI X board when the green LED of the slot is off 6 16 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures 4 Press on the top of the appropriate expansion slot release lever 1 and open the lever toward the rear of the expansion slot 2 5 Unseat the expansion board by pulling up on the plastic tab 3 and lift the board out of the server 4 Figure 6 16 Removing an I O expansion board 6 If you are only removing the board install an expansion slot cover Close the slot release lever Be sure that the lever latches into the closed position 7 Ifyou are replacing the board install the new I O expansion board Close the slot release lever Be sure that the lever latches into the closed position 9 Reconnect any I O cables to the new board 10 Return power to the slot through the PCI Hot Plug button or software application The green LED will flash during the
72. p the server causes RBSU to run automatically On an already configured server pressing F9 when prompted after restarting the server will cause the RBSU to run continued HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Diagnostic Tools Table 7 1 Diagnostic Tools continued Tool Array Diagnostics Utility ADU What it is ADU is a Windows based tool designed to run on all HP systems that support HP array controllers The two main functions of ADU are e Tocollect all possible information about the array controllers in the system e To generate a list of detected problems This tool is available for all HP servers covered by this guide How to run it Use the information provided in the ADU For a complete list of ADU error messages refer to the HP Servers Troubleshooting Guide Drive Array Advanced Diagnostics DAAD The predecessor to ADU DAAD is a DOS based tool for HP servers with Smart Array Controllers DAAD collects information about the array controllers in the system and offers a list of detected problems For a list of HP servers still supported by this tool visit the HP website www hp com Integrated Management Log IML IML is a log of system events such as system failures or nonfatal error conditions View events in the Integrated Management Log from within e Insight Manager e Survey Utility e Operating system specific IML utilities
73. perating and Performance Specifications Hot Plug U320 SCSI Hard Drives Table 9 7 Hot Plug U320 SCSI Hard Drives 36 4 GB 72 8 GB 146 8 GB 18 2 GB 36 4 GB 72 8 GB Capacity 36419 3 MB 72839 1 MB 146815 7 MB 18209 3 MB 36419 3 MB 72839 1 MB Height 1 0 in 1 0 in 1 0 in 1 0 in 1 0 in 1 0 in Size 3 5 in 3 5 in 3 5 in 3 5 in 3 5 in 3 5 in Interface W ide Wide Wide Ultra Wide Wide Wide Ultra320 Ultra320 320 Ultra320 Ultra320 Ultra320 SCSI SCSI SCSI SCSI SCSI SCSI Transfer rate 320 MB s 320 MB s 320 MB s 320 MB s 320 MB s 320 MB s Seek time typical including setting Single track 0 55 ms 0 55 ms 0 55 ms 0 40 ms 0 40 ms 0 40 ms Average 4 90 ms 4 90 ms 4 90 ms 3 80 ms 3 80 ms 3 80 ms Full stroke 9 20 ms 9 20 ms 9 20 ms 6 70 ms 6 70 ms 6 70 ms Rotational 10 000 rpm 10 000 rpm 10 000 rpm 15 000 rpm 15 000 rpm 15 000 rpm speed Physical configuration Bytes Sector 512 512 512 512 512 512 Logical 71 131 999 142 2 63 999 286 749 487 17 77 3 524 35 565 080 142 2 63 999 blocks Operating 5 to 55 C 5 to 55 C 5 to 55 C 5 to 55 C 5 to 55 C 5 to 55 C temperature 41 to 41 to 41 to 41 to 41 to 41 to 131 F 131 F 131 F 131 F 131 F 131 F HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 9 Physical Operating and Performance Specifications Hot Plug Ultra3 SCSI Hard Drives Table 9 8 Hot Plug Ultra3 SCSI Hard Drives
74. port connectors internal external 68 pin Wide SCSI VHDCI connector Protocol Wide Ultra2 and Wide Ultra3 SCSI SCSI electrical interface Low voltage differential Software upgradeable firmware Yes Read cache 32 MB Reliability features Online capacity expansion Yes Logical drive capacity extension Yes Online RAID level migration Yes Online stripe size migration Yes Automatic data recovery Yes Distributed data guarding RAID 5 Yes Data guarding RAID 4 No Data mirroring RAID 1 Yes Drive striping RAID 0 0 1 Yes HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 9 11 Physical Operating and Performance Specifications NC7770 PCI X Gigabit Server Adapter Specifications Table 9 10 NC7770 PCI X Gigabit Server Adapter Specifications Network interface 10Base T 100Base TX Compatibility IEEE 802 3i 802 3u 802 3x 802 3ab 802 3ad compliant PCI X 1 0 PCI 2 2 ACPI v1 1a Data path 64 133 MHz compatible with 64 100 64 66 66 33 and 32 33 Bus architecture PCI X bus mastering compatible with existing PCI bus architecture Network transfer rate 10Base T half duplex 10Base 2 10 Mbps 10Base T full duplex 20 Mbps 100Base TX half duplex 100 Mbps 100Base TX full duplex 200 Mbps 1000Base TX half duplex 1000 Mbps 1000Base TX full duplex 2000 Mbps Connector RJ 45 I O address and interrupt
75. power up transition and will turn on when the power up is complete For more information about PCI Hot Plug LEDs refer to PCI Hot Plug LED Indicators earli er in this chapter 11 Close the I O lid HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 17 I O Module Removal and Replacement Procedures Hot Plug Fans The ProLiant DL760 G2 server ships with two hot plug fans Fan 1 is closest to the rear of the server Each fan has LEDs that indicate the status of the fan e Green LED 1 Ean is installed and working properly e Amber LED 2 Ehe fan needs attention or is not ins talled Figure 6 17 Hot plug fan LEDs CAUTION Never remove both hot plug fans while the server is powered up Overheating and damage to the hardware could result If the appropriate software drivers are installed the operating system software will initiate a power shutdown NOTE The hot plug fan LEDs are not part of the fan housing Figure 6 17 shows the LEDs as if the fan were installed in the server The ProLiant DL760 G2 server comes equipped with fan attention LEDs located on the front of the server as shown in Figure 6 18 6 18 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures wiERCONNECT LEDS 1A 2A mni A2 A Figure 6 18 Hot Plug Fan Attention LEDs Item Component 1 Hot plug fan 1 attention LED
76. quipment Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Make sure you are always properly grounded when touching a static sensitive component or assembly Avoid touching pins leads or circuitry Always place drives PCB assembly side down Use conductive field service tools HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 2 1 Service Preparation Rack Warnings and Precautions WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizers are attached to the rack if it is a single rack installation e The racks are coupled in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason IN CAUTION Always begin by mounting the heaviest item on the bottom of the rack Continue to populate the rack from the bottom to the top Server Warnings and Precautions 63 73 kg 140 161 Ib WARNING The ProLiant DL760 G2 server weighs 73 kilograms 161 pounds when fully assembled To reduce the risk of personal injury or damage to the equipment Observe local health and safety requirements and guidelines for manual material handling e Obtain adequate assistance to lift and stabilize
77. r to Pow ering Down the Server in Chapter 2 2 Remove the media module from the server chassis Refer to Media Module in this chapter Remove the four screws securing the bezel to the module 4 Lift up and pull the bezel away from the chassis Figure 4 3 Removing the bezel from the media module Reverse steps 1 through 4 to replace the media module bezel 4 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures Integrated Management Display To remove the IMD 1 2 3 4 Power down the server Refer to Pow ering Down the Server in Chapter 2 Remove the media module Refer to Media Modul e in this chapter Remove the bezel Refer to Med ia Module Bezel in this chapter Turn the media module over and disconnect the IMD cable from the media backplane board Refer to Media Module Cable R outing Diagram in this chapter Figure 4 4 Removing the IMD cable HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 4 5 Media Module Removal and Replacement Procedures 5 Press inward on the two locking tabs on the rear of the display panel 1 6 Pull the IMD from the front of the server 2 Figure 4 5 Removing the IMD Reverse steps 1 through 6 to replace the IMD 4 6 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Media Module Removal and Replacement Procedures
78. replace one of the power supplies T WARNING To reduce the risk of electric shock or damage to the equipment Install the power supply before connecting the power cord to it Unplug the power cord before removing the power supply from the server Disconnect power from the server by unplugging all power cords from either the electrical outlet or the server Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Chassis Components Removal and Replacement Procedures To estimate the power requirements for a specific server configuration use the ProLiant DL760 Generation 2 server Power Calculator located on the HP ActiveAnswers Online Solutions website activeanswers hp com 1 Select System Configurator under Tools 2 Click Select Product Family and select ProLiant Servers 3 From the list select ProLiant DL760 G2 Server The subsequent Web pages contain information and a link to the ProLiant DL760 Generation 2 server Power Calculator To replace a hot plug power supply with the system power on 1 Remove the power cord from the power supply to replace and release the power cord clamp Figure 3 3 Removing the power cord HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 3 3 Chassis Components Removal and Replacement Procedures
79. res Memory Cartridge Identifying The following figure shows the various components of the memory cartridges ES AK EP NH n AU Item Component 1 Cartridg e lock 2 Cartridg e latch 3 Cartridg e lever 4 Cartridge power LED 5 Cartridge attention LED 5 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures Removing the Memory Cartridge To remove a memory cartridge from the ProLiant DL760 G2 server complete the following steps 1 Unlock the memory cartridge by rotating the cartridge lock counterclockwise 1 IMPORTANT If the memory cartridge is not required for continued operation with at least four other memory cartridges installed online and error free the memory cartridge power LED will turn off IMPORTANT If the cartridge is required for continued operation an audible caution alarm will sound and the memory cartridge attention LED indicator will blink until the cartridge is locked again 2 Verify that the cartridge power LED is off CAUTION Do not remove a memory cartridge if the cartridge power LED indicator is blinking or is solid green The system will halt 3 Push the lever latch upward to relea
80. ridges power LEDs will illuminate solid The server begins the Power On Self Test POST sequence The Integrated Management Display IMD displays each step of the POST sequence Power On Self Test As the POST process continues during server power up 1 Check for the IMD messages about the following a Server name b LCD firmware c System initialization d PCI auto configuration e Video f Processors Check the IMD video initialization message If there is a monitor connected refer to the HP initialization screen Check the IMD memory test message The monitor displays the memory initialization memory detected and redundant memory Check the IMD processors message The monitor displays the number speed and cache size of the processors Check for IMD messages about the following a Diskette drive b Option ROM c SCSI devices HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 2 11 Service Preparation 6 Check the monitor for ROM family and date The system briefly displays the F1 prompt to open the Memory Configuration Manager P44 10 18 pment Company L P Do you wish to Examine Upgrade current Memory Configuration Pr a emo r and continue Figure 2 5 System F1 prompt 2 12 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Service Preparation 7 Press the F1 key to enter the Memory Configuration Manager This ROM based tool shown in
81. rise Diagnostics LX 32 Utility 7 2 ESD electrostatic discharge 2 1 Ethernet controllers 9 12 9 13 Ethernet loopback RJ 45 1 11 F F2key 4 8 fan cage assemblies I O module 1 9 removing replacing 6 20 fans LED indicators 8 12 replacing 6 18 Fast Ethernet Controller 9 12 9 13 fault tolerance 4 9 G grounding viii grounding plug vii grounding procedures 2 1 2 2 H hard drives blanks 4 7 LED indicators 8 9 part numbers 1 5 removing replacing 4 9 helpresources viii hot plug power supplies 3 2 Hot Plug RAID Memory cartridge LED indicators 8 15 hotsurfaces 5 6 hot plug components 11 slot hot plug basket 6 22 fans 6 18 8 12 hard drives 8 9 power supplies 1 3 HP authorized reseller viii I O components board connector locations 8 2 expansion slots 6 7 switches 8 4 I O expansion boards installing 6 10 locating I O expansion slots 6 6 I O lid opening 3 1 part number 1 3 I O module accessing 2 7 exploded view 1 8 part numbers 1 3 removing replacing 6 4 illustrated parts catalog 1 1 IMD Integrated Management Display 4 5 IML Integrated Management Log 7 4 Insight Manager 7 2 installing I O expansion boards 6 10 PCI Hot Plug expansion boards 6 14 power supplies 3 2 processors 5 5 SDRAM DIMMs 5 15 internal battery 6 24 L LED indicators auxiliary power 8 6 fans 6 18 8 12 Hot Plug RAID Memory 8 15 overview 8 5 PCI Hot Plug 6 12 8 13 power supply 8 11 SCSI hard drives 8 9 system attention 8 8 syste
82. s intense nnne ns viii Telephone Numbets erred ect ere at TEANO R EE TENERE MESE C AERE ES viii Chapter 1 Illustrated Parts Catalog System Classis ien meet D neta itine stu Ghi eue ina assa ada e Reo TS 1 2 Media Module e H M 1 4 Processor and Memory Module 5 ete iden d p ee rte eet iere a E Ee ab Rave S s Reno co eM enda 1 6 omini d 1 8 hyiE En CC 1 10 Chapter 2 Service Preparation Safety GIGICIHILM TH E 2 1 Electrostatic Discharge Information esses eene eene enne nennen nne tenens 2 1 Rack Warnings and Precautions cette Eee aeterna b etta En ieia iii 2 2 Server Warnings and Precautions eot tpe terrse te Se Ho Rp Ra eese ba EE E Apo eae asai 2 2 Nadie 2 4 Pr paration Procedut s n i EGER PNE e RE FIR IE HBY EINER ETIN HERI SERRE EN RIRR TE EGRE EEEE T ER E TEAR FERES 2 7 System Interconnect LEDS 5 23 e eene aliena E eR Heb EE Ro DERE e PH Pe voee Deka ds 2 8 Hot Plug Procedures eei reet eb reto Ri ter Iv ore eoo o de RE ex a DR RA 2 8 Non Hot Plug Procedures eese eee neret tentent tnne tne TA ae ATENE enses 2 8 Power On d m E 2 11 Re entering the Server Serial Number sess 2 15 Chapter 3 Chassis
83. sal hard drive with tray 36 4 GB 1 inch 10000 rpm 289041 001 U320 Universal hard drive with tray 72 8 GB 1 inch 10000 rpm 289042 001 U320 Universal hard drive with tray 146 8 GB 1 inch 10000 rom 289044 001 U320 Universal hard drive with tray 18 2 GB 1 inch 15000 rpm 289240 001 U320 Universal hard drive with tray 36 4 GB 1 inch 15000 rpm 289241 001 U320 Universal hard drive with tray 72 8 GB 1 inch 15000 rpm 289243 001 5 LVDS 1 inch hard drive blank 313046 001 6 1 44 MB diskette drive 233409 001 7 CD ROM drive 263243 001 8 DVD drive 33981 1 001 356326 001 Not shown HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 1 5 Illustrated Parts Catalog Processor and Memory Module Figure 1 3 Processor and memory module exploded view 1 6 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Illustrated Parts Catalog Table 1 3 Processor and Memory Module Spare Parts List Item Description Spare Part Number Processor and Memory Module Components 1 Processor and memory module 278466 001 2 Processor board 314379 001 3 Processor cover 320104 001 4 Processor board air baffle and label 323754 001 5 Memory riser board 278467 001 Processors 6 Processor 1 5 GHz with 1 MB cache clip and heatsink 319952 001 Processor 2 0 GHz with 1 MB cache clip and heatsink 327839 001 Processor 2 0 GHz with 2 MB ca
84. sciescesecissaseedeeedeedessndoesaponsenctunie bevas odsscahaessciosndeeessbeedecassoenseenyes 9 5 24X Max IDE CD ROM Drive Specifications esee rennen enint 9 7 Hot Plug U320 SCSI Hard Drives esesssssesseseseeeseeeneerenne nennen nennen nnne rentrer enne nennen 9 9 Hot Plug Ultra3 SCSI Hard Drives aie eene ree idee rh eH RED ERR RE EHE LER 9 10 Smart Array 5i Controller Specifications eene nennen entren 9 11 NC7770 PCI X Gigabit Server Adapter Specifications 000 0 cee eecceseesceeseeeneeceaeceaeceaeceaeeeeeeeeeeeeeeeneeeaes 9 12 NC7170 Dual Port PCI X Gigabit Server Adapter Specifications 9 13 Index HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide v About This Guide This maintenance and service guide can be used for reference when servicing the HP ProLiant DL760 Generation 2 server WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels only authorized service technicians should attempt to repair this equipment Improper repairs can create conditions that are hazardous Audience Assumptions This guide is for service technicians HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazard in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Technician Notes equipment All troubleshooting and repair procedures are detailed to allo
85. se the memory cartridge lever 2 4 Pull the memory cartridge lever down 3 5 Slide the cartridge out of the processor and memory module 4 CAUTION Do not leave a memory cartridge out of its slot for more than two minutes to ensure proper airflow and cooling Figure 5 12 Removing the memory cartridge CAUTION Inspect the memory cartridge for bent pins before reinstalling it Do not drop the cartridge into the cage HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 11 Processor and Memory Module Removal and Replacement Procedures Opening the Memory Cartridge To gain access to the DIMMs open the memory cartridge cover 1 Squeeze the lock tabs together at the end of the cartridge opposite the lock lever 1 2 Tilt the cartridge cover up until it latches in the up position to access the DIMMs 2 Figure 5 13 Opening the memory cartridge DIMM Overview The ProLiant DL760 G2 server has four memory bank pairs each consisting of 10 DIMMs installed across the five memory cartridges The server supports up to 40 GB of Hot Plug RAID memory 5 12 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures Identifying Figure 5 14 and Table 5 3 detail the DIMM socket locations on the memory cartridge
86. ss the F10 key to confirm exiting RBSU The server will automatically reboot HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 2 15 3 Chassis Components Removal and Replacement Procedures l O Lid WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them CAUTION When the server is powered on the access panel must be installed for proper system cooling Otherwise component stress and permanent equipment damage may result Open the I O lid to access the PCI Hot Plug expansion slots system fans and configuration switches To open the I O lid 1 Unlock the top latch security screw 1 and then pull the latch forward 2 2 Slide the I O lid toward the front of the server 3 Figure 3 1 Opening the I O lid HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 3 1 Chassis Components Removal and Replacement Procedures To remove the I O lid 1 Remove the processor and memory module Refer to Chapter 5 2 Slide the I O lid out of the front of the server Figure 3 2 Removing the I O lid NOTE HP recommends leaving the I O lid locked during normal use Hot Plug Power Supply The ProLiant DL760 G2 server ships with two hot plug power supplies The system power in the ProLiant DL760 G2 server does not have to be shut off to
87. structions HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 2 9 Service Preparation Powering Up the Server When you power up the server it should go through the following sequence Record any discrepancies and any error messages that occur Be sure that the server is safely installed in an adequate environment before powering up for the first time Be sure that power is supplied to each power supply on the back of the server The IMD is illuminated if the machine has power 1 Turn on the machine by pressing the Power On Standby switch 2 Check the system power LED The system power LED 1 as shown in Figure 2 4 should blink to indicate that the system is trying to power up If the LED does not blink when the power button is pressed then either one of the system components is improperly installed or there is no main power applied to the system power supplies Ifthe system power LED is amber or if the interconnect check lights are illuminated check the system interconnect status indicators located on the top of the server For more information refer to the System I nterconnect LEDs section of this chapter The system power LED will blink every one to two seconds between a power down and power up condition or immediately after applying power to the system This action indicates that the Power On Standby switch has been pressed and that the system will power up momentarily 3 Check t
88. t Reverse steps 1 through 7 to replace the 11 slot hot plug basket HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 23 I O Module Removal and Replacement Procedures Internal Battery i WARNING The server contains an internal lithium cell battery There is risk of fire and burns if the battery pack is incorrectly replaced or not handled properly To reduce the risk of personal injury do not attempt to recharge the battery Do not expose to temperatures higher than 60 C Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the HP spare designated for this product CAUTION Replace the lithium battery within 15 minutes of removal to avoid the loss of BIOS settings Once BIOS settings are lost a reconfiguration is necessary to restore them To remove the internal battery 1 2 3 4 5 Power down the server Refer to Pow ering Down the Server in Chapter 2 Open the I O lid Refer to 1 O Lid in Chapter 3 Remove hot plug I O fan 2 Refer to Hot Plug Fans in this chapter Locate the battery on the I O board Pull the battery out of the battery socket 1 and install the new battery 2 Figure 6 23 Removing the internal battery fan guide and other plastics not shown
89. ter 3 The I O expansion slots are distributed among one primary PCI bus and five separate peer PCI X buses WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them Figure 6 5 Top view of I O slots Table 6 1 I O Expansion Slots Slot Description Slots 1 and 2 Bus 19 supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3 V signaling Slots 3 and 4 Bus 15 supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3 V signaling Slots 5 and 6 Bus 11 supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3 V signaling Slots 7 and 8 Bus 7 supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3 V signaling Slot 9 Bus 0 supports PCI expansion boards at 33 MHz it is keyed for 5 V signaling Slots 10 and 11 Bus 3 supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3 V signaling Note The operating system detects PCI devi
90. ters the module stop latches 3 Figure 5 3 Opening the processor and memory module HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 3 Processor and Memory Module Removal and Replacement Procedures 4 Press the module stop latches in 4 and pull the module out of the chassis 5 as shown in Figure 5 4 Figure 5 4 Removing the processor and memory module WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them NOTE The I O lid labels processor board cover and memory cartridge covers also provide instructions about installing processors and DIMMs To reassemble the server slide the module in until the cam levers begin to rotate Then push the cam levers shut until they snap into place 5 4 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Processor and Memory Module Removal and Replacement Procedures Processor Boards and Processors Identifying The ProLiant DL760 G2 server is capable of supporting up to eight Intel Xeon processors MP and is shipped with four or eight processors already installed The ProLiant DL760 G2 server supports two processor boards located in the left side of the processor and memory module
91. the rear of the unit to secure the board 2 Be sure that the lever latches into the closed position HP has designed a self latching slot keeper feature to accommodate full length expansion boards Be sure that the V shaped slot keeper tabs on the plastic expansion board guide are positioned over the forward end of the expansion board Using the slot keepers is especially important when expansion boards are added or when the server is moved HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 15 I O Module Removal and Replacement Procedures 7 Properly connect the expansion board I O cable 8 Activate power to the slot through the PCI Hot Plug software application or by pressing the PCI Hot Plug Button above the corresponding I O expansion slot Figure 6 15 Activating the PCI Hot Plug Button 9 Check the amber and green LEDs for slot status The green LED will flash during the power up transition and will remain lit when the power up process is complete For details about PCI Hot Plug LEDs refer to PCI Hot Plug LED Indicators in this chapter 10 Close the I O lid Removing or Replacing a PCI Hot Plug Expansion Board To remove or replace a PCI Hot Plug expansion board 1 Open the I O lid of the server 2 Usethe PCI Hot Plug Button or software application to notify the system to turn off power to the slot Pushing the PCI Hot Plug button notifies the system to shut down operation
92. to 135 degrees Previous generations of processor sockets required lever movement of only 0 to 90 degrees Figure 5 10 Removing the processor Reverse steps 1through 8 to install a processor and the processor board CAUTION Fully open the processor locking lever before installing a processor Open the processor locking lever completely until it stops and ensure the alignment pins are in place Though the processor may appear to be seated properly when the lever is partially open and the processor is placed in the socket the lever must be fully opened to 150 degrees for the processor to be inserted properly in the socket If the processor is improperly seated damage can occur to the processor and or system board NOTE Processor board 2 need not be installed for the server to run 9 Turn on the server If the system does not power up verify that the System Interconnect LED indicators are normal Refer to System Interconnect LED Indicators in Chapter 8 10 Verify that the processor was installed correctly Check the processor frequency cache size and socket location by reviewing the POST messages on the system console or processor information listed under the System Information Menu of the IMD For more information refer to the HP ProLiant DL760 Generation 2 Server User Guide HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 5 9 Processor and Memory Module Removal and Replacement Procedu
93. tor memory riser board Spring memory cartridge ZINC b Ejector right I O drawer C Ejector left I O drawer Assembly ejector drive cage right graphite Assembly ejector drive cage left graphite Gear ejector processor board memory riser board Assembly PCI latch and base CBN HP quantity 5 Ejector right processor drawer Ejector left processor drawer 3 Heatsink F8 chipset 278472 001 4 Spares rail kit 339977 001 5 Return kit 123189 001 6 Ethernet loopback RJ 45 317465 001 7 Internal battery 175115 001 8 Country kit 152406 001 9 Integrated Management Display 340405 001 Not shown HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 1 11 2 Service Preparation Safety Considerations Before performing service procedures review the following safety information Electrostatic Discharge Information A discharge of static electricity can damage static sensitive devices or microcircuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions Transport products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at static free stations Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface and properly grounded tools and e
94. ves but portions of the power supply the IMD the system interlock circuitry and some internal circuitry remain active To completely remove all power from the system you must disconnect all power cords from the server WARNING To reduce the risk of electric shock or damage to the equipment disconnect power from the server by unplugging all power cords from either the electrical outlet or the server To power off the server 2 Back up the server data Shut down the operating system as directed by the operating system instructions If the server is in a rack press the UID button Press the Power On Standby switch 2 to standby This action places the server in standby thereby disabling the main power supply output and providing auxiliary power 5V to the server Standby does not disable main output power Be sure that the system power LED 1 on the front panel near the Power On Standby switch becomes dark and fan noise abates Disconnect all power cords from the server to disable power to the server Figure 2 4 System power LED and Power On Standby switch For some removal and replacement procedures you must remove the server from the rack and place it on a sturdy table or workbench Refer to the HP ProLiant DL760 Generation 2 Server User Guide for further in
95. w only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard i WARNING Only authorized technicians trained by HP should attempt to repair this energy levels do not exceed the level of repairs specified in these procedures Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create conditions that are hazardous A WARNING To reduce the risk of personal injury from electric shock and hazardous WARNING To reduce the risk of electric shock or damage to the equipment e Disconnect power from the system by unplugging all power cords from the power supplies e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide vii About This Guide CAUTION To properly ventilate the system you must provide at least 7 6 cm 3 0 in of clearance at the front and back of the server CAUTION The computer is designed to be electrically grounded earthed To
96. without powering down the server 6 10 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide I O Module Removal and Replacement Procedures PCI Hot Plug is backward compatible although system components fit into one of two categories hot plug aware or non hot plug aware The following three components are required in the server for complete PCI Hot Plug capability e PCI Hot Plug system hardware available in this server e Operating system with PCI Hot Plug support support levels vary e PCI Hot Plug device drivers available from operating system vendors the HP SmartStart CD HP website and some individual hardware vendors WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers e Remove all watches rings and any other loose fitting jewelry e Avoid the use of conductive tools that could bridge live parts IMPORTANT If any of the three required components are not hot plug aware the system is fully functional but is not PCI Hot Plug capable HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide 6 11 I O Module Removal and Replacement Procedures PCI Hot Plug LED Indicators The PCI Hot Plug amber 1 and green 2 LEDs shown in the following figure for one slot provide a visual reference of the status of each slot The LEDs are viewed from the rear of the server as shown in Figure 6 10 or by opening
97. xpansion Slots eter iter tener aterert i ert reir Le RR Pe atta arta nde 6 6 TO Expansion Slot Cover cies ti nete ere ear men ag cn coget eee Perte e oerte 6 7 Non Hot Plug Expansion Boards eese enne enne ren rennen nest nesn ris nnne 6 8 PCI Hot Plug I O Expansion Boards aree tette endet er tt rettet eee ue 6 10 PCI Hot Plug LED IhndiCatots ecrire eren ene btt ti de eta ene ete Fey NAE Nia aE 6 12 PCI Hot Plug Operating System Support essent rennen enne 6 13 Adding PCI Hot Plug Expansion Boards eese enne rennen 6 14 Removing or Replacing a PCI Hot Plug Expansion Board eee 6 16 lao aei 6 18 Fan Cage roni 6 20 11 slot Hot Plug Basket nee ea Et Pre hr e t Re RE ER PU e ke Rd erc rre d E Peg 6 22 Internal Battery E A 6 24 HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Contents Chapter 7 Diagnostic Tools Diagnostic Tools Utility OVErview a c cciiccesceseacsceieseecctteconecesseaveribensoensienseceiseosbccobnecesthivessebdeosaveanuecsednbanes 7 2 For More Informat Co Lm 7 4 Chapter 8 Connectors Switches and LED Indicators one EE 8 1 Rear Connectors eee eie retener ree A E ENE a EESAN seta uUo oe eive erre Uds 8 1 VO Board Components 5 reet o reet pO tO e IERI ER basi ERU RR e RETETE REE

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