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HP ProLiant ML350e Gen8 v2 Server Maintenance and Service Guide

1. identifier Processor 2 power coble bord power cob Cobling 82 NC PS cable Processor 1 power cable P CA o i Om DUM 2o N A Capacitor pack cabling e Integrated configuration Cabling 83 e RPS configuration DEEE s Cobling 84 RPS configuration showing Smart Array controller card installed Cabling 85 Specifications Environmental specifications Temperature range __ 10 C to 35 C 50 F to 95 F 30160 22 to 140 Relative humidity noncondensing Operating maximum wet bulb 10 to 90 temperature of 28 C 82 4 F Nonoperating maximum wet 5 to 95 bulb temperature of 38 7 C 101 7 F All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Server specitications Dimension wih a b Deh een 20 cm 7 87 in Weight approximate E Maximum all hard drives power 27 kg 59 53 lbs supplies and processors installed Minimum one hard drive power 20 kg 44 09 Ibs supply and processor installed Power supply specifications Depending on installed options the server is co
2. HP No E HP 1 Mandatory 24 ME 27 9 apo ES PE ASIH HPA 0 PES AS esr ae 0 AO Me SAH Y B AEL 2 Optional BM 24 HE Sel HE RE 0 PESE DUNE Helt 7 HAH 5191 5 16 ASAH 0 FEL DAS 248 AS ASA PAYS MBO LE AHA Sao 2 HIB 80 WAP 265 8 NEUE 3 No No 24 Selz E75 SAE FH 0 FE AA 519 Auc HE 14 PSS BSAA Ao 259 MBA ASAA VEL 2L 7 5 opa gt Tuo E gt Illustrated parts catalog 22 Removal and replacement procedures Required tools You need the following items for some procedures e T 10 T 15 Torx screwdriver included with the server e Insight Diagnostics software HP Insight Diagnostics on 60 Satety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you n
3. HP http www hp com go selfrepair HP HP CSR HP I Customer self repair 12 CSR BALD gt X6 EIA PERS BET EA HP EX ARIS EER ERAS RS CSR E HP CSR HP HRN HP HP
4. CSR HP ISLES HP CBR IS FIT As RS A MH ALAR Customer self repair 13 1179 gu qe HP ASE 8 Arte A ASST AHO WE ma AS 884 5 ALES 617 A DA MT CSR FES OS ASSO AS 717 2 0 HEE HP MHA SSAA EE MAA BAYANA CSR FES ASSO ISS BEH HPE AS PES HIE A SAO A HO AF SAL DAS YES BELICE CSR FEAE 7H SHIA UAC Salt AR APSO El FE ALS XP HP 0 PEL WAS 238 A O Ao CS 330 Y OU AP BIT APSO AB 0 PESSE UAE Strat Att HPO 0 FES TAE 248 82 APSA TAS NE Hote 25 485 GOA 7 HIS 90 ISS SF HP VA AE GU O HPE ael MHA NENE Sa FES DASHES YRUC FES No 2 3 EA 94 CSR Mu SEL AAO 23 OS SAA HEO 715 522 50 6 240 45 SP 27 HBO APH E FACE SYA 44720 7158 SE ESSA HP 718 AA HEE AS HE ISM Ase SSS SLICE HPE Ao HES HPS YO SHEA 04535 CSR WA 30 SA HSE ZERO X BHO to YA RES HPS SSH OF OLE APOE ABE 717 SAA 21 59l ol HPz slo OF SLI CH do LYS EL ASE ES AW Ol do AAAS OF SLICE 3210 Bey St FES BES QE SP HP ui SSO da HSS APS UEC 24 Fell 45 HPE
5. HP HP HP CSR HP HP CSR HP HP 5 HP HP HP HP
6. HP CSR H HP CSR HP 5 HP HP HP MERA gt HP DRAN HAAR 2555402575 HP http www hp com go selfrepair HP HP
7. gt HP 1 Mandatory E 14 AE 27 9 ASN B PE ASAT HPO 0 FES WAS LILA EP 0 AO Het 34 Z SAE SEL 2 Optional 84 14 Az Geldt ASO FE 0 NA dE Gel ISES BA EIUELICH otal Bt 0 FES WAS QHSSPASA TAS SHE A FBO At HIS 20 MAIS E 3 No No 1 dE 87 275 5 BAE HP FE 0 FES HE 14 SSS BSAA 98 50 4414 A SAAS gt 755 BS BASS sn Illustrated parts catalog 17 System components E Er E repe en pose page 5 ST a 460 W Common slot power supply 94 efficiency b 750 W Common slot power supply 94 efficiency 660183 001 460 W integrated power supply assembly 685041 001 16 Processors Processor EN 1 8 GHz Intel Xeon E5 2403 processor 4C 10 MB 80 001 b 1 8 GHz Intel Xeon E5 2403 v2 processor 4C 10 MB 729109 001 Optional Bd mE c 1 8 GHz Intel Xeon E5 2450L processor 8C 20 MB 70 676951 001 W E d 1 9 GHz Intel Xeon E5 2420 processor 15 MB 95 676947 001 W 1 9 GHz Intel Xeon E5 2440 v2 processor 8 20 729113 001 Optional 95 W 2 0 GHz Intel Xeon E5 2430L processor 6C 15 60 676950 001 W 2 1 GHz Intel Xeon E5 2450
8. 59 A 60 HP ROM Based Setup Utility iii 60 A CS ed bro A 60 HP Insight Diagnostics survey functionality esses emere 60 Contents 3 Integrated Management Log ua een 61 SB 61 Automatic Server Recovery Nt 61 AN LM 62 Front panel components 62 Front panel LEDs and buttons iii 64 Rear panel components sise 65 Rear panel xut eR 66 System board components sise 66 System maintenance swifch sise 67 System board EDS ee 68 o nn 68 DIMM slot locations se ee ee 69 Smart Array SAS RAID controller card components 69 BAS and SATA deviee numbers ee nine 70 SAS and SATA drive LED combinations UA RM MEME 72 FBWC module LED definitions 00 Ena 73 P222 and FAS MUS a DP 73 egeo m oo 74 Hot plug drive EA a 75 ls Lo 76 Redundant power supply connectors sise 76 LEO oo ue Mab dae EMEN M E 78 Storage cabling es NEUEM 78 IMorchokplug four bay LFF drive cabling nein anne et 78 Hot plug four bay LFF drive cabling RN 79 Hot plug four bay four bay LFF drive cabling
9. een 79 Hot plug eight bay SFF drive cabling _ 80 Hot plug eight bay eight bay SFF drive cabling e 81 Power AR tu at a 82 Integrated power cabling qa no nent 82 RPS Bewer cabling NOS 82 Opltiealdriyve cabling sa 83 Capacitor ie ANG bte 83 E E E A dE 86 Environmental specifications suisses 86 Server Sp cifications e Lid Pee UP Ee te e EM eiie ehe EE ania 86 Power supply specifications usine 86 Hot plug power supply Cl E REPAS ERN PRU HAS SG 88 Acus A EN DA DEB ao ce DUI UR RD RM RE 89 0 91 10 ROUTARD 92 Contents 4 Customer self repoir HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR pa
10. To replace the component 1 Install the spare system board Removal and replacement procedures 52 2 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 3 Remove the clear processor socket cover Retain the processor socket cover for future use Removal and replacement procedures 53 4 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 5 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket Removal and replacement procedures 54 6 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor
11. 25 9 HS vst Hugs 0188 SSAA Y Au SEEC HP 224 AE Gel lol KALE uj S Ate MHA 59 50 940 1810 HAE A Atol amp http www hp com go selfrepair amp 51 2 66 A 9 HE HZ BE HS HP ESOS YE LS MBA ERE U LICH OS AP HPE PE ES MAS Ce HENS 922 MS ES MAIL HE A CSR FE WAS AR ASAE 0 TES gas 39 o HE SSH 3 SH ITAU 3292 14 RSS 99 2 Illustrated Parts Catalogoll Customer self repair 14 Illustrated parts catalog Mechanical components Description Spare part number Customer self repair on page 5 RPS cage assembly 685046 001 Power supply blank common slot 698883 001 PCI air baffle 746472 001 System air baffle 747000 001 Capacitor pack holder 6 Fan holder 3 with blank 74647 1 001 Non hot plug drive cage 519734 002 LFF drive blank 26727950 SFF drive blank 667276 001 8 SFF hotplug drive cage 686753 002 12 4 LFF hot plug drive cage Mandatory Illustrated parts catalog 15 Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you
12. Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Customer self repair In base alla disponibilit e alla localita geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pud richiedere l assistenza telefonico di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di ripara
13. Alternating amber and The drive has failed or a predictive failure alert has been received for this drive The drive also has been selected by a management application The drive is operating normally and it has been selected by a flashing management application Amber flashing A predictive failure alert has been received for this drive SOY i on ot cv i Flashing regularly Amber flashing The drive is part of an array that is undergoing capacity 1 Hz regularly 1 Hz expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Of The drive is rebuilding or it is part of an array that is undergoing 1 Hz capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been received irregularly regularly 1 Hz for this drive Replace the drive as soon as possible Flashing Of The drive is active and it is operating normally irregularly Of Steadily amber critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Off Amber flashing A predictive failure alert has been received for this drive Replace regularly 1 Hz the drive as soon as possible The drive is offline a spare or not configured as part of an a
14. Performing power on sequence Solid amber System in standby Off No power present To identify components in a degraded or critical state see the Systems Insight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Component identification 64 Reor components 600 0000000 Description Integrated power supply Slot PCle2 x4 1 for processor 1 5 EU ALES 10 Serial connector UID LED button Component identification 65 Reor LEDs Description NIC activity LED Green Network activity Flashing green Network activity Off No network activity 2 NIC link LED Green Network link Off No network link 3 UID LED button Blue Activated Flashing blue System is being managed remotely Off Deactivated Component identification 66 Description Description Slot 1 PCle3 x8 4 1 Processor 1 DIMM slots Front panel connector 24 System maintenance switch The system maintenance switch SW2 is a twelve position switch that is used for system configuration iLO security Off No function override On Override enabled Configuration Off System configuration can be lock changed On System configuration is locked S5 Password
15. Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Customer self repair 9 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal
16. N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Servi o de garantia apenas para pe as A garantia limitada da HP pode incluir um servi o de garantia apenas para pe as Segundo os termos do servi o de garantia apenas para pe as a HP fornece as pe as de reposi o s
17. Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant_EMG_v1_gr Japanese http www hp com support ProLiant_EMG_v1_jp Simplified Chinese http www hp com support ProLiant_EMG_v1_sc Troubleshooting 59 Diognostic tools HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the HP RBSU Information Library http www hp com go rbsu docs HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective
18. para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no Customer self repair 8 enviara el componente defectuoso requerido HP podr cobrorle por el de sustituci n En el caso de todos sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de
19. DEMERNDACIUES SRBRAMSRCCRRARCHSEMRREN THEFT Mandatory HP Optional HP HP No HP HP Mandatory HP REA gt HP Optional 28880 HP No E RE HP
20. HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No
21. Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise odos para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening 2Optional Optioneel Onderdelen waarvoor
22. Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto 3No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet 2Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen 3No
23. a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board Removal and replacement procedures 58 Troubleshooting Troubleshooting resources The HP Proliant Gen8 Troubleshooting Guide Volume Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_TSG_v1_en French http www hp com support ProLiant_TSG_v1_fr Spanish http www hp com support ProLiant_TSG_v1_sp German http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP Proliant Gen8 Troubleshooting Guide Volume Il Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr
24. area indicated on the processor retaining bracket Removal and replacement procedures 48 3 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 4 Clean the old thermal grease from the bottom of the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 5 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 7 6 Install the heatsink Heatsink on page 44 7 Install the system air baffle 8 f removed install the PCI air baffle 9 Install the access panel 10 Return the server to an upright position 11 Lock the front bezel 12 Connect each power cord to the server Removal and replacement procedures 49 13 14 Connect power cord to the power source Power up the server on page 25 System board To remove the component Y 2 BS ONT Power down server on poge 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 If installed disconnect
25. connector Box 2 RPS backplane connector Component identification 76 Processor 2 power connedor Component identification 77 Cobling Storage cabling Non hot plug four bay LFF drive cabling Im Deseriprion 5 5 coble to system boord Box 1 power cable Cabling 78 Hot plug four bay LFF drive cabling Hem Description Mini SAS cable to system board 2 Box 1 power cable Hot plug four bay four bay LFF drive cabling Four boy four bay LFF drive cabling with P430 controller card Mem Description Box 2 power cable Box 1 power cable Mini SAS cable to storage controller Cabling 79 Four boy four bay LFF drive cabling with two P222 controller cards Je EON em Mini SAS Y coble to storage controller Cabling 80 Hot plug eight bay eight boy SFF drive cabling Box 2 power cable Box 1 power cable 2 Mini SAS Y cable to storage controller Mini SAS Y cable to storage controller Cabling 81 Power cobling Integrated power cabling
26. estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u le vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee
27. health driver 61 health LED 64 heatsink 44 hot plug drive removing 33 HP Insight Diagnostics 60 HP Insight Diagnostics survey functionality 60 HP Service Pack for Proliant 60 HP technical support 5 identifying components 62 illustrated parts catalog 15 iLO Integrated Lights Out 61 IML Integrated Management Log 61 Insight Diagnostics 60 Integrated Lights Out iLO 61 Integrated Management Log IML 61 Index 92 Intelligent Provisioning 60 internal cables 78 L LEDs FBWC module 73 74 LEDs front panel 64 75 LEDs hard drive 72 75 LEDs rear panel 66 M management tools 60 mechanical components 15 memory dump 68 N NMI functionality 68 operating system crash 61 68 operating systems supported 60 optical drive 37 optical drive cabling 83 P PCl air baffle 27 POST error messages 59 power cabling 82 power calculator 88 power supplies 35 power supplies removing 36 power supply cabling 82 power supply specifications 86 powering down 25 powering up 25 preparation procedures 24 problem diagnosis 59 processors 46 R RBSU ROM Based Setup Utility 60 rear panel buttons 66 rear panel components 65 rear panel LEDs 66 redundant power supply cable connector 76 removal and replacement procedures 23 required tools 23 ROM Based Setup Utility RBSU 60 safety considerations 23 safety information 23 SAS drive numbers 70 server specifications 86 server warnings and cautio
28. lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP s
29. processor 8 20 95 676944 001 W NE 2 2 GHz Intel Xeon E5 2407 processor 4C 10 MB 80 676948 001 W i 2 2 GHz Intel Xeon E5 2407 v2 processor 4C 10 MB 729110 001 Optional 80 W Lu 2 2 GHz Intel Xeon E5 2420 v2 processor 6C 15 MB 729111 001 80 W 2 2 GHz Intel Xeon E5 2430 processor 6C 15 MB 95 676946 001 W 2 3 GHz Intel Xeon E5 2470 processor 20 MB 95 676943 001 Illustrated parts catalog 18 r i F 80 W Lame W iso 80 W 95 W E System board assemblies NE a System board assembly for use with Xeon E5 2400 746466 001 Optional processor systems b System board assembly for use with Xeon E5 2400 v2 757484 001 Optional processor systems 23 Processor 2 power coble b Box 2 drive power coble c Non hot plug drive cable assembly Hot plug drive mini SAS cable 729106 001 N gt LFF mini SAS coble 8 SFF mini SAS coble Mini SAS coble ossembly Hot plug drive backplane SFF 6 el iss E s 21 Hot plug drive backplane LFF DIMMs a 2 GB single rank x8 PC3L 10600E 9 b 2 GB single rank x8 PC3 12800E 1 1 c 2 GB single rank x8 PC3L 12800E 11 d 4 GB single rank x4 PC3L 10600R 9 e 4 GB single rank x4 PC3 12800R 1 1 f 4 GB single rank x4 PC3L 12800R 11 4 GB dual rank x8 PC3L 10600E 9 4 GB d
30. retaining bracket Install the processor socket cover onto the processor socket of the failed system board Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 9 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 7 SS 10 Install the heatsink a Position the heatsink on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Removal and replacement procedures 55 c Finish the installation by completely tightening the screws in the same sequence 27 IMPORTANT Install all components with the same configuration that was used on the failed system board 11 Connect all cables removed from the failed system board 12 Install fans 2 and 3 13 Install fan 1 14 Install all DIMMs 15 Install the expansion boards 16 If removed connect the FBWC capacitor pack cable to the cache module 17 Install the system air baffle 18 If removed install the PCI air baffle 19 Install the access panel 20 Return the server to an upright position 21 Lock the front bezel 22 Connect each power cord to the server 23 Connect each power cord to the power source 24 Power up the server on page 25 IMPORTANT Install all components with the same configuration that was used on the failed sys
31. server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 60 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP Diagnostic tools 60 Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM From within operating system specific IML viewers o For Windows IML
32. the FBWC capacitor pack cable from the cache module FBWC capacitor pack on page 39 Remove the expansion boards Full length expansion board on page 41 Remove all DIMMs Remove the fan modules and the fan blank Fan modules and fan blank on page 31 Disconnect all cables connected to the system board Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence c Remove the heatsink from the processor backplate Removal and replacement procedures 50 14 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area CAUTION To avoid damage to the system board e Do not touch the processor socket contacts e Always install the processor socket cover after removing the processor from the socket Do not tilt or slide the processor when lowering the processor into the socket N CAUTION Removal of the processor or heatsink renders the thermal layer between the processor and heatsink useless Clean the component with the provided alcohol swab then add thermal grease 16 Place the processor on a static dissipating work surface or inside an anti static bag Removal and replacement procedures 51 17 Remove the system board
33. 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 2 Power down server 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 Removal and replacement procedures 57 8 Remove the battery To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider HP Trusted Platform Module The TPM is not a customer removable part CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating
34. 45 E CIS ERI ARENS Optional ONmntmEBOSESRBCT SLEHFMAHPICRMFERE KEEN SBA BROLFORAC A NR UE lt c k lt REEN ERFRHAIEHTERTF No BOBA 50 DI MIE HPETIIHPERFFREEICK ET DJI SRBRAMERCCHRARCHSEMRREN THEFT Mandatory HP Optional HP HP No HP HP Mandatory HP RES HP Optional ERA
35. AN CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed Power down the server on page 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Remove the access panel a Loosen the access panel thumbscrews b Slide the access panel back c Lift the access panel away from the chassis To replace the component reverse the removal procedure PCI air baffle To remove the component 1 2 Power down server on poge 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 Removal and replacement procedures 27 A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed 6 Remove the PCI air baffle To replace the component reverse the removal procedure System air baffle To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side
36. HP ProLiant ML350e Gen8 v2 Server Maintenance and Service Guide Abstract This document is for an experienced service technician It is helpful if you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Part Number 742226 002 January 2014 Edition 2 Copyright 2013 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel Xeon is a registered trademark of Intel Corporation in the U S and other countries Contents PUSH 3 Parts only warranty service iii rne nnns 5 dd od 15 Mechanical components sise 15 System ce cn 18 Removal and replacement procedures aa 23 Required se ea E E EEE 23 Safety Considerations iii 23 Preventing electrostatic discharge ss 23 Symb
37. I air baffle PCI air baffle page 27 Disconnect the capacitor pack cable from the cache module 8 Remove the capacitor pack from the holder Removal and replacement procedures 39 For integroted power supply configurotion For an integrated power supply configuration showing Smart Array controller card installed o Removal and replacement procedures 40 o For a redundant power supply configuration EST To replace the component reverse the removal procedure Full length expansion board To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Removal and replacement procedures 41 Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Open the PCI slot cover retaining bracket eo Release the expansion board retaining bracket and remove the expansion board IMPORTANT If removing an expansion board from PCI slot 2 release the retainer latch on the system board and then remove the expansion board from the system Removal and replacement procedures 42 To replace the component reverse the removal procedure DIMMs To remove the comp
38. I air baffle PCI air baffle on page 27 Se 2219 Removal and replacement procedures 46 7 Remove the system air baffle System air baffle on page 28 8 Remove the heatsink Heatsink on page 44 CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage 9 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket A CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area Removal and replacement procedures 47 To replace the component 1 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 2 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket N CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the
39. In a nonredundant configuration 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the power supply module To replace the component reverse the removal procedure Optical drive To remove the component 1 Power down the server on page 25 Removal and replacement procedures 37 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 Remove any installed full length PCI cards Full length expansion board on page 41 If installed remove the RPS rear blank Remove fan 1 Fan modules and fan blank on page 31 Disconnect and remove the optical drive power and data cables Remove the optical drive To replace the component reverse the removal procedure Cache module for onboard controller B 120i To remove the component 1 2 S 1 2 Power down the server on page 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the s
40. O ME LISA ILI MAPA 2 SVBMHOMEIMDMRRENTWET MAB amp ZEIDEN E ERARA 5 CMMBREHPIORALT CES HIE en EE 23 25811 E LIANT lt ESL HIER EEE HPA o Bin FADER SENET HARIAN OMI HATS CHE ra DARE E 115 ES COP ER TE mens Bb E U 3 MIT ELEBERAHP HAIER SRM SN 2856115 TOBEY CA BI 53 8 8 k U A MEE x Customer self repair 11 HP CSR HP sk HP CSR HP CSR HP HP
41. Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle ao dx uw To replace the component reverse the removal procedure Removal and replacement procedures 28 Front USB module To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the front bezel on page 26 4 Place the server on its side 5 Remove the access panel Access panel on page 26 6 If installed remove the PCI air baffle PCI air baffle on page 27 7 8 Remove the system air baffle System air baffle on page 28 Disconnect the front USB module cable from the system board Removal and replacement procedures 29 9 Remove the front USB module To replace the component reverse the removol procedure Front panel LED buttons module To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 o
42. Viewer o For Linux IML Viewer Application e From within the iLO user interface e From within HP Insight Diagnostics on page 60 USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the syst
43. al Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet 2Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen 3No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los q
44. an the old thermal grease from the processor with the alcohol swab Allow the alcohol to evaporate before continuing 2 Remove the thermal interface protective cover from the heatsink 3 Install the heatsink a Position the heatsink using the guide pin on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Removal and replacement procedures 45 c Finish the installation by completely tightening the screws in the same sequence Install the system air baffle If removed install the PCI air baffle Install the access panel Return the server to an upright position Lock the front bezel er gt Connect each power cord to the server 10 Connect each power cord to the power source 11 Power up the server on page 25 Processor N CAUTION To avoid damage to the processor e Handle the processor only by the edges e Do not touch the bottom of the processor especially the contact area 7 IMPORTANT If installing a processor with a faster speed update system ROM before installing the processor To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PC
45. der Component identification 68 For more information see the HP website http www hp com support NMI DIMM slot locations DIMM slots are numbered sequentially 1 through 6 for each processor The supported AMP modes use the letter assignments for population guidelines Capacitor pack cable connector Internal SAS connector Component identification 69 SAS SATA device numbers With optional drive cages installed the server supports up to 16 SFF drives or up to 8 LFF drives The server does not support mixing SFF and LFF drives HP recommends that you populate drive bays starting with the lowest SAS or SATA device number Drives are numbered from left to right in each component box Component boxes are numbered 1 to 2 from top to bottom e SFF drive numbering O o a 00 200000000 70007 de 0000 OQ o ee ee 075 0 0 0 0 0 0 880 0 Co e ee oo BOG ee EEE EEE COO EEE EERE Esen Component identification 70 drive numbering Sooqooo coo Po 0000 200000000 oo 00000 ur 9900 0 0 695 65 9506 LE CA 0000000 Ot 20000 2090 0000060000 1 20090000 Component identification 71 e Non hot plug drive numbering SAS and SATA drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue
46. disable Off Power on password enabled On Power on password disabled Component identification 67 CCE S Reset Off No function configuration On ROM reads the system configuration as invalid S3 54 Reserved S7 S12 When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and A CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur System board LEDs CE EE M LED description System power good Green System power Lr Ma Off System power not ready NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following Usethe iLO Virtual NMI feature e Short the NMI hea
47. eed to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions This symbol indicates the presence of hazardous energy circuits or electric shock Y hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel T This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Removal and replacement procedures 23 AG IN AN AN an AN This symbol on a
48. em You can disable ASR from the System Management Homepage or through RBSU Diagnostic tools 61 Component identification Front panel components e Non hotplug drive configuration 3 Optical drive drive media bay 2 USB 2 0 2 LFF drives 4 Y 2 220 1 ore oo Se E 9800000000 222 t 29 895 q e 00000 O 0000000 o x sea y ee o ee o e e e elo 6 9 e S o o e e 06 oeceooo c Component identification 62 Four boy LFF drive configuration Wm Optical drive 3 USB 2 0 connectors 2 _ LFF drives 4 6 Optional drive bay Eight boy SFF drive configuration 6 0 e e fom CE h One dive Optional media bay 2 USB 2 0 connectors 2 Component identification 63 Description SF dives Optional drive bay Front panel LEDs and buttons Description Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fastflashing red 4 Hz cycles per sec Power fault NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec
49. em cobrar nenhuma taxa Customer self repair 10 No caso desse servi o a substitui o de pe as CSR obrigat ria Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o HAAIENMTDIUNAF SR RL MIRE DIEM OS ERIT I 5 EA DD U ET ATENA TA 4 HP HP AHL EBA HPIEZ O GERAL 4 CRIA FOLEU EU ET BR ARAAL LIVIVATAQYABOMM BLEBERIHIIRAFR EKE EN OEE 015389 C AI BI SRBBESUAFBMESRICBRENET 5 21 AR COBRAR ZENIT L t Lt BELEEFDER EN BUTS TUE ik PRO HOME DAIV ELIVAPHRTLBVETA 51 01 14 T IEHPERHRFREEIILZZHHFENDAERVU ET 0 IE SBBRMAAZSY LILIVAP Rta CHS SAM TET MRR AT AEGIS ko CI lt 2124 75 MIC K CI WW lt 4 8 C k t TREIBER Ap U EXT HPOD TU 69 KRA
50. ep Removal and replacement procedures 30 8 Disconnect the front panel LED buttons module cable from the system board 9 Remove the front panel LED buttons module To replace the component reverse the removal procedure Fan modules and fan blank To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Removal and replacement procedures 31 FP DU Sow a Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove any installed full length PCI expansion cards Full length expansion board on page 41 Remove the system air baffle System air baffle on page 28 Remove the fan modules and the fan blank a Disconnect the fan 1 cable from the connector b Remove fan 1 Disconnect the fan 2 cable from the connector Remove fan 2 Remove the fan blank To replace the component reverse the removal procedure Hot plug drive blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Remove the front bezel on page 26 Removal and replacement procedures 32 2 Remove the dri
51. equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following procedures Power down the server on page 25 e Power up the server on page 25 Removal and replacement procedures 24 e Unlock the front bezel on page 26 e Remove the front bezel on page 26 Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs We IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode e Press and hold the Power On Standby button for more t
52. erver on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Removal and replacement procedures 38 7 Remove any PCI cards installed in PCI slots 3 4 5 and 6 Full length expansion board on page 41 8 Disconnect the capacitor pack cable from the module 9 Remove the FBWC module from the cache module connector on the system board To replace the component reverse the removal procedure FBWC capacitor pack A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up If installed remove the PC
53. esult in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Customer self repair 5 Obligatoire Pi ces pour lesquelles la r paration por le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour
54. han 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through iLO This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verity the server is in standby mode by observing that the system power LED is amber Power up the server To power up the server 1 Connect each power cord to the server 2 Connect each power cord to the power source 3 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Removal and replacement procedures 25 Unlock the front Using the key provided with the server unlock the bezel with a clockwise turn Remove the front bezel This server has a removable bezel that must be unlocked and opened before accessing the drives The bezel must be kept closed during normal server operations To remove the component unlock and remove the front bezel Access panel To remove the component Removal and replacement procedures 26 Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them
55. hich customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un
56. jn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Illustrated parts catalog 16 Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o 2Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Mandatory HAMMIZDWT 221215 TOBEY EAIZBIT SRHREEVAFRMNESRICARENET Optional COBALASECHEATI SLEHFMAHPICRMERE KEEN SBA EEE lt REY ERERHAIEHTERF No 0 806 50 DI MIE HPEFISHPERR FREE E
57. l Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Geschaftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das Customer self repair 7 defekte Teil nich
58. n RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions A WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all Unplug the power cord from the power supply to disconnect power to the
59. nfigured with one of the following power supplies e Proliant 460 W non hotplug power supply Rated input voltage 100 to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated current 6 Specifications 86 Rated input power 590 W at 115 V AC input 570 W at 230 V AC input BTUs per hour 2044 at 100 V AC input 2013 at 115 V AC input 2004 at 200 V AC input 1941 at 230 V AC input Rated steady state power 460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input Maximum peak power 460 W at 100 V to 120 VAC input 460 W at 200 V to 240 V AC input e Proliant 460 W CS power supply 94 efficiency Input requirements E Rated input voltage Rated input frequency Rated input current Rated input power 509 W at 115V AC input 495 W at 230V AC input Btus per hour 1764 at 100V AC input 1736 at 115V AC input 1694 at 200V AC input 1687 at 230V AC input Power supply output m Rated steady state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input e Proliant 750 W CS hot plug power supply 94 efficiency Rated input voltage 100 V AC 240 V AC Rated input frequency 50 Hz 60 Hz 9 A 4 5 Maximum rated input power 831 W at 115 V AC input 808 W at 230 V AC input Btus per hour 2878 at 100 V AC input 2834 at 115 V AC input 2769 at 200 V AC input 2758 at 230 V AC input P
60. not reached sufficient charge to perform a full backup Off The current backup is complete but power fluctuations occurred during the backup On On On The cache module microcontroller has failed Off Off Off Off Off Component identification 73 B120i module The FBWC module hos three LEDs one amber and two green 1 2 Green 3 Gren Interpretation __ _ Z Off The FBWC module is not powered Of Flashing 0 5 Hz Flashing 0 5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up and the capacitor pack is charging Of Off Flashing 1 Hz The FBWC module is idle and the capacitor pack is charging The FBWC module is idle and the capacitor pack is charged The FBWC module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Of Flashing 1 Hz backup is in progress Of The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data might be corrupt Flashing 1 Hz On of An overtemperature condition exists Flashing 2 Hz Flashing 2 Hz The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes bu
61. ns 24 specifications 86 88 specifications environmental 86 specifications server 86 static electricity 23 symbols on equipment 23 system air baffle 28 system battery 57 system board components 18 66 system board LEDs 68 system board replacement 50 system components 62 system maintenance switch 67 system power LED 68 T technical support 5 temperature requirements 86 tower bezel removing 26 TPM Trusted Platform Module 58 troubleshooting 59 troubleshooting resources 59 troubleshooting firmware upgrade utility 59 Trusted Platform Module TPM 58 U USB support 61 utilities 60 W warnings 24 Index 93
62. ols on equipment iii 23 Server warnings und Cautions unsre anerkennen 24 Preparation procedures crescit EH Oe terr da De i Pee reside e Ode Ure 24 PowerdoWwn Jewel bud on 25 Power Up Ihe SEVEN dete nee ie dora deese redde stan decet 25 Unlockthe tront bezel ee 26 Remove the front bezel A nee curry ie ae mn 26 Access panels saias te o qndo mata 26 IA 27 System air ore ere irte 28 Front LS BAROQUE de ane merde 29 Front panel LED buttons module sisi 30 Fan modules and fan blank ee een a 31 Hoitplug drive a nt nee 32 me 33 Hol plug trve se 33 Near Fee po no mono 34 Integrated i power sv DIY me A RA NSi 35 Power supply modules 36 Optical 37 Cache module for onboard controller B120i emen enne 38 FBWC capacitor pack sen en Cea ala 39 FulHength expansion board iia 41 DIMMS EEUU 43 Heatsink Wr 44 Processor S00 ev 46 System board RE 50 System battery m 57 HP Trusted Platform Mod le pr qa 58 Juk ku T P ay Troubleshooting resources
63. onent L 2 ES deb Remove all power Place the server on its side i LJ Power down server on poge 25 a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 26 Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 Open the DIMM slot latches Removal and replacement procedures 43 9 Remove the DIMM To replace the component reverse the removol procedure Heatsink To remove the component 1 2 3 P OM p w ja Power down server on poge 25 Unlock the front bezel on page 26 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence Removal and replacement procedures 44 c Remove the heatsink from the processor backplate To replace the component 1 Cle
64. ower supply output Rated steady state power 750 W at 100 V to 120 V AC input Specifications 87 l C 750Wat200Vto240V AC input Maximum peak power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specifications 88 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery 5 Customer Self DDR double data rate FBWC flash backed write cache HP SIM HP Systems Insight Manager iLO Integrated Lights Out IML Integrated Management Log LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory Acronyms and abbreviations 89 PCle Peripheral Component Interconnect Express POST Power On Self Test RBSU ROM Based Setup Utility RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SPP Standard Parallel Port Mode TPM Trusted Platform Module UID unit identification USB universal serial bus Acronyms and abbreviations 90 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any error
65. que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales
66. reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product Illustrated parts catalog 21 3No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Mandatory HA READER DADA SABA DUT ELEBERAHPI 5115 TOBY 323870
67. rray Do not remove the drive Removing a drive might terminate the current operation and cause data loss Component identification 72 FBWC module LED definitions P222 and P430 modules The FBWC module has three LEDs one amber and two green The LEDs are duplicated on the reverse side of the FBWC module to facilitate status viewing os emm O O OO The FBWC module is not powered lashing 0 5 Hz Flashing 0 5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up and the capacitor pack is charging Off F Flashing 1 Hz The FBWC module is idle and the capacitor pack is charging Of The FBWC module is idle and the capacitor pack is charged The FBWC module is idle the capacitor pack is charged and the cache contains data that has not yet mme OR been written to the drives of Off A backup is in progress of The current bockup is complete with errors ff i Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data might be corrupt Flashing 1 Hz On Of JAnovertemperature condition exists Flashing 2 Hz Flashing 2 Hz The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes but has
68. rts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may r
69. s suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 91 Index A access panel 26 air baffle 28 Automatic Server Recovery ASR 61 B battery 57 buttons 23 62 C cobling 78 cache module 38 capacitor pack 39 capacitor pack cabling 83 84 cautions 24 components 15 62 69 components front panel 62 components identification 15 62 components rear panel 65 components system board 66 connectors 62 controller options 69 crash dump analysis 68 customer self repair CSR 5 D device numbers 70 diagnosing problems 59 diagnostic tools 60 61 diagnostics utility 60 DIMM slot locations 69 DIMMs removing 43 documentation feedback 91 drive blank 32 drive cabling 78 79 80 81 drive carrier 32 drive LEDs 75 drive numbering 70 drives 33 75 drives removing 33 34 electrostatic discharge 23 environmental requirements 86 environmental specifications 86 error messages 59 expansion boards 41 F fan modules 31 fans removing 31 FBWC cabling 78 83 84 FBWC capacitor pack 39 FBWC module LEDs 73 features 62 firmware upgrade utility troubleshooting 59 front panel buttons 64 front panel components 62 front panel LED buttons module 30 front panel LEDs 64 front USB module 29 H hard drive LEDs 75 hard drives determining status of 75
70. t has not reached sufficient charge to perform a full backup Of The current backup is complete but power fluctuations occurred during the backup On The FBWC module microcontroller has failed f f Of Off Component identification 74 Hot plug drive LED definitions Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update EOE O Of drive No drive activity EE not remove e white Do not remove DE drive Removing the drive causes one or more of the logical drives to fail Of ______ Removing the drive does not cause a logical drive to fail Co drive is a member of one or more logical drives Fo green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed o Jo The drive is not configured by a RAID controller Component identification 75 Fan locations Y pi 22228 g x J 3 5 A Optical drive power connector P7 P8 P9 P10 2 Processor 2 RPS backplane
71. t zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem f den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para
72. tem board After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Pe E Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only Removal and replacement procedures 56 10 11 be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified personnel This value should always match the serial number located on the chassis Press the Enter key to cleor the worning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots System battery If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to
73. th PCI cards Full length expansion board on page 41 Remove the fan modules and the fan blank Fan modules and fan blank on page 31 Remove the cables from the non hotplug drives Removal and replacement procedures 34 12 Remove the non hot plug drive cage from chassis To replace the component reverse the removal procedure Integrated power supply To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Unlock the front bezel on page 26 4 Place the server on its side ur V Removal and replacement procedures 35 Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 Remove any installed full length PCI cards Full length expansion board on page 41 SOIN M ow Remove the fan modules and the fan blank Fan modules and fan blank on page 31 10 Disconnect the power cables from the system board drive cages and optical drive 11 Remove the power supply To replace the component reverse the removal procedure Power supply modules To remove the component In a redundant power supply configuration Removal and replacement procedures 36 Remove the power supply module
74. there may or may not be additional charges depending on the type of warranty service designated for your product No Some parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Option
75. ual rank x8 PC3 12800E 11 4 GB dual rank x8 PC3L 12800E 1 1 8 GB single rank x4 PC3 12800R 11 8 GB dual rank x4 PC3L 10600R 9 8 GB dual rank x4 PC3 12800R 11 m 8 GB dual rank x4 PC3L 12800R 1 1 CN Sm 746473 001 Mandatory 68262600 686759002 686756002 pul aliu 715283 001 Illustrated parts catalog 19 Bs saan POSTEN Si nn ST Mom 97098 dera a C NN A _ 16 GB dual rank x4 PC3L 12800R 11 715284 001 130 LFF non hot plug SATA hard drives 8 89 cm 3 5 in 9 500 GB 6 G 7 200 rpm hard drive rn 001 E b 1 TB 6 7 200 rpm hard drive 659569 001 5 c 2 TB G 7 200 rpm hard drive 659570 001 31 f hotplug drives 8 89 em 3 5 in j see CS ON LS LS Ene ER E 7 LL ooo poo RN een prem E nd rn E eden CL CS Hed e 3 TB 6 G 7 200 rpm hard drive 653959 001 EERE GEKEND SATA drives eenen ME Prenen C sow ES reen 0 ee EL 0 e Ene E eee GBR SS Terenas Pre eden LS AN E Perm 1500 Illustrated parts catalog 20 System battery 234556 001 Not shown Do not mix single core dual core or quad core processors or processors with different cache sizes speeds or power consumption Mandatory Parts for w
76. ue la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zi
77. upporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pieces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pieces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parie del cliente Per abbreviare i tempi di riparazione garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio
78. ve blank To replace the LFF drive blank slide the component into the bay until it clicks To replace the SFF drive blank while pressing the release latch slide the component into the bay until it is fully seated Storage drive Hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive 2 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 75 3 Remove the front bezel on page 26 Removal and replacement procedures 33 4 Remove drive To replace the component reverse the removal procedure Non hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Back up all server data on the drive Power down the server on page 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 26 Place the server on its side Remove the access panel Access panel on page 26 If installed remove the PCI air baffle PCI air baffle on page 27 Remove the system air baffle System air baffle on page 28 Remove any installed full leng
79. zione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optiona

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