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Getting Started

1. ccccececceeeecceeceeceeeeeseeeeseuseeseueessaeeesaeeeesaes 9 Installing another language control PANE c cc ecceeecceeeeseeeeeeeeeeeeseeeeseeeeeeeeseeeseeeeeaeeseeeeseeeseeeeaeeenaeees 10 Setting up the printer on a Macintosh operating system or without a COMPUTET ccceeeeeeeeee es 11 Setting up the printer for wireless printing ccccccccsecccseecceeeeceeeeecuceceueeceeeseeeeseeeeseeesaueesegeesneessueessaees 15 Setting up the printer using a USB Cable cecccccseeseeccaeeeeeeecaeeeeeeeaeeeeeeseeeeeeesaeaseeessaaeeeeesaeueeeeeseeeeenens 17 Installing an optional internal wireless Print SErVEl cccccsecceecseeeseeceeeceeeceeeeeeceeeceeeceeeeueeaeeseesseeees 17 Configuring the optional internal wireless Print SEIrVel ccccceeecccesececeeeeeceeeeeeseeeeesaueeesaaeeesseeeessaes 19 Installing the printer on additional network COMPUTENS ccccccecceeeceeeeeseeceeeeueceeeeeeseeseeeseeeneesaeees 19 Wireless METWOPKING srctiicceevesienesesttteceatatitelee tient ech aaa aa aaia riences 20 INGIWOPKING OVO O Wierren drsrarihenndtecntuttce imma a a bene eeculaue nates anedan teats 20 Learning about the printer snsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 25 Understanding the pants Of Me PriNET arrenar E E E EN 25 Using the control panel buttons and MENUG ccccecceecceseeeseesseeseeeceueeeeeesseesseeseeeseeteeseenseenseeseees 26 Sing the COMM
2. lt a SSID SSID Service Set identifier is a setting on a wireless device that allows devices to join the same wireless network It is sometimes called the network name The SSID permits devices to communicate with each other Signal strength Wireless devices have built in antennas that transmit and receive radio signals The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received Many factors can affect the signal strength One factor is interference from other wireless devices or even other devices such as microwave ovens Another factor is distance The farther two wireless device are from each other the more likely it is that the communication signal will be weaker IP addresses An IP address is a unique number used by devices on an IP network to locate and communicate with each other Devices on an IP network can only communicate with each other if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address You can locate the printer s IP address by printing out the printer s network setup page How to locate a computer s IP address 1 From the desktop click Start Menu gt Programs gt Accessories gt Command Prompt 2 Type ipconfig 3 Press Enter The IP address is included in the information that appears MAC address Most network equipment has a unique hardware identification number to di
3. Note The application is referred to as Rendezvous in Macintosh OS X version 10 3 but is now called Bonjour by Apple Inc Double click your printer model Note If your printer is not shown manually type the printer IP address in the browser address field For example Mets 7 0 LOS 0 2 TOL Click Configuration Click Wireless Change these settings a Enter the name of your network SSID b For BSS Type select Infrastructure if you are using a wireless router C Select the type of security you use to protect your wireless network Note If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network Click Submit 62 Photos do not transfer from a memory card across a wireless network These are possible solutions Try one or more of the following Select the printer on your wireless network Windows users only lf you have more than one printer and use Windows you must select your wireless network printer 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series From the list shown select the printer on your wireless network Insert the memory card in the printer From the Welcome Screen click Transfer Photos a FF O N Follow the prompts on the screen For more information see the Working with photos chapter in the User s Guide Macintosh users only 1 From the Finder desktop double click the Lexma
4. Move the computer and or printer closer to the wireless access point wireless router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet You can find the signal strength of the network on the network setup page For information on how to print a setup page see Printing a network setup page on page 50 58 Try adjusting external antennas Generally antennas work best if they are pointing straight up You may find however that reception improves if you experiment with different angles for your printer and or wireless access point wireless router antennas Check network name Make sure your network does not have the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network If you are not using a unique network name consult the documentation for your wireless access point wireless router to learn how to set a network name If you set a new network name you must reset the printer and computer SSID to the same network name e To reset the computer network name see the documentation that came with your computer e To reset the printer name 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 2 Click Wireless Setup Utility 3 Follow the instructions on the computer sc
5. LEXMARK 3500 4500 Series All In One Getting Started March 2007 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2007 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Safety information Use only the power supply and power supply cord provided with this product or the manufacturer s authorized replacement power supply and power supply cord Connect the power supply cord to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Contents Finding information about the printe ccccccsseeeseeseseeeseeeseeeseeeeseoeseeaeeoeseeeaeeeaeeeaees 5 Seting UD the DOMINO hives tcc cs aecct eset a a 9 Setting up the printer on a Windows operating SYSLEM
6. 11 12 13 14 15 16 17 18 19 20 21 22 23 24 a Click the network to be removed b Click the Remove button Click Add to create an ad hoc network In the Network Name SSID box type the name you want to give your wireless network Write down the network name you chose so you can refer to it when running the wireless setup Make sure you copy it down exactly including capital letters lf Network Authentication appears in the list select Open In the Data encryption list select WEP lf necessary deselect the The key is provided for me automatically check box In the Network Key box type in a security code Write down the security code you chose so you can refer to it when running the wireless setup Make sure you copy it down exactly including any capital letters Note For more information about passwords security keys see Check your security keys in the Wireless troubleshooting section of the Troubleshooting chapter Type the same security code in the Confirm network key box Select the This is a computer to computer ad hoc network wireless access points are not used check box Click OK twice to close the two open windows It may take a few minutes for your computer to recognize the new settings To check on the status of your network a Right click the Wireless Network Connections icon b Select View Available Wireless Networks e If the network is listed but the computer i
7. c Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with the numbers 10 or 169 This is determined by your operating system or wireless network software 2 Ping the wireless access point wireless router a Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like b Type ping followed by a space and the IP address of the wireless access point wireless router For example ping 197 166 lt 0 2100 c Press Enter 3 If the wireless access point wireless router responds you will see several lines appear that start with Reply from Turn off and restart the printer 4 Ifthe wireless access point wireless router does not respond it will take several seconds and then you will see Request timed out Try the following a Click e In Windows XP Start gt Settings or Control Panel gt Network Connection e In Windows Vista The Start icon gt Control Panel gt Network and Internet gt Network and Sharing Center The Start icon looks like b Select the appropriate connection from the ones shown Note If the computer is connected to the access point router by an Ethernet c
8. 2 Double click the printer Help icon The Setup Solutions booklet tells you how to solve printer setup problems Note These documents do not ship with all printers If you did not receive a Getting Started booklet or a Setup Solutions booklet see the User s Guide instead User s Guide Description The User s Guide gives you instructions for using the printer and other information such as e Using the software on Windows operating systems e Loading paper e Printing e Working with photos e Scanning if Supported by your printer Making copies if Supported by your printer Faxing if supported by your printer Maintaining the printer Connecting the printer to a network if supported by your printer Troubleshooting problems with printing copying scanning faxing paper jams and misfeeds Note If your printer supports Macintosh operating systems see the Mac Help 1 From the Finder desktop double click the Lexmark 3500 4500 Series folder 2 Double click the printer Help icon Help Description Where to find When you install the printer software the User s Guide will be installed 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 2 Click User s Guide If the link to the User s Guide is not on your desktop follow these instructions 1 Insert the CD The installation screen appears Note If necessary click Start gt Run and then type D setup where D is the letter of your CD R
9. Bookmarks 8 Under Collections select Bonjour or Rendezvous 10 11 Note The application is referred to as Rendezvous in Macintosh OS X version 10 3 but is now called Bonjour by Apple Inc Double click your printer model Note If your printer is not shown manually type the printer IP address in the browser address field For example ali a om fay a aol 0 esl os oO ree TOL Note If you do not know the IP address of the printer print the network setup page to find it Click Configuration Click Wireless 68 12 Change these settings a Enter the name of your network SSID b For BSS Type e Select Infrastructure if your wireless network uses a wireless access point wireless router to communicate with other wireless devices e Select Ad hoc if your wireless network does not use a wireless access point wireless router to communicate with other wireless devices C Select the type of security you use to protect your wireless network Note If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network 13 Click Submit 14 From the Applications folder double click the Internet Connect icon 15 From the toolbar click the AirPort icon 16 From the Network pop up menu select your original network Notes e You may need to enter the password for your wireless network security e Your connection to the Internet will be restore
10. From the Finder window click Go gt Applications gt Utilities 2 Double click Printer Setup Utility The Printer List dialog appears 3 Verify that XXXX Series lt MAC nnnnnnnnnnnns is the default printer where XXXX is the model series number of your printer and nnnnnnnnnnnn is the 12 digit MAC address of your printer Note The MAC address is located at the back of the printer beside the serial number 4 If USB is selected instead a Select XXXX Series where XXXX is the model series number of your printer b Click Make Default c Close the window and try printing again Reinstall software Uninstall and then reinstall the printer software Note If more than one printer appears in the Select your printer list pick the printer with the MAC address that matches the address on the back of your printer Wireless printer is no longer working These are possible solutions Try one or more of the following Check power e If the printer light is not on see Power button is not lit on page 47 e Make sure the wireless access point wireless router is on Move your wireless access point wireless router to minimize interference There may be temporary interference from other devices such as microwaves or other appliances cordless phones baby monitors and security system cameras Make sure your wireless access point wireless router is not positioned too closely to these devices Move your computer and or printer
11. Your connection to the Internet will be restored when you reconnect to your original network Insert the CD for Macintosh From the Finder desktop double click the Lexmark 3500 4500 Series Installer icon Double click the Install icon 16 20 21 Click Continue Follow the instructions on the computer screen to complete the installation When you have completed the installation the printer is ready for you to use Setting up the printer using a USB cable The following instructions are for setting up the printer with a USB cable on a Macintosh operating system Note Make sure you have completed the initial setup of the printer For more information see Setting up the printer on page 9 1 2 oN O O A Make sure the computer is on Firmly plug the square end of the USB cable into the back of the printer Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt gt USB symbol Insert the CD for Macintosh From the Finder desktop double click the Lexmark 3500 4500 Series Installer icon Double click the Install icon Click Continue Follow the instructions on the computer screen to complete the installation When you have completed the installation the printer is ready for you to use Installing an optional internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used
12. e For best results use only Lexmark print cartridges e For best results when printing photos or other high quality images use Lexmark photo papers Item Part number USB cable 1021294 Lexmark N2050 Internal wireless print server For more information go to www lexmark com Note If your printer did not come with an internal wireless print server already installed installing the Lexmark N2050 in the printer lets you print and scan on a wireless network 45 Paper size Lexmark Premium Photo Paper Letter A4 4x 6in 10x 15cm L Lexmark Photo Paper Letter A4 4x 6in 10x 15cm Lexmark PerfectFinish Photo Paper Letter A4 4x 6in 10x 15cm L Note Availability may vary by country or region For information on how to purchase Lexmark Premium Photo Paper Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region go to www lexmark com 46 Troubleshooting For more troubleshooting information on a Macintosh operating system see the Mac Help Setup troubleshooting e Incorrect language appears on the display on page 47 e Power button is not lit on page 47 e Software does not install on page 48 e Page does not print on page 49 e Cannot print from digital camera using PictBridge on page 50 Incorrect language appears on the display These are possible solutions Try one of the following Change the language selection during initial setup After yo
13. on a wireless network If your printer does not have an internal wireless print server already installed you can purchase one separately at www lexmark com Use the following instructions to install the internal wireless print server 1 2 Turn off your printer and then unplug the power cord from the wall outlet Warning Failure to unplug the printer can cause damage to your printer and to the internal wireless print server Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed Remove the back cover plate by pushing the tab down and then pulling the cover away from the printer 3 Unpack the internal wireless print server Save the packaging materials Warning Wireless print servers are easily damaged by static electricity Touch something metal such as the printer frame before you touch the wireless print server 4 Align the edges of the internal wireless print server with the guides on the left and right and then slide the wireless print server into the printer until it snaps into place 5 Make sure the antenna points up 6 Attach the adhesive label with the MAC address to the back of the printer You will need this later in order to network the printer 7 Configure the internal wireless print server to work on your wireless network e f you purchased the optional internal wireless print server and printer at the same time see Setting up the prin
14. or P repeatedly until Never appears 0 a O JD g Press v 3 To change one or more temporary settings into new default settings a Press Settings b Press lt or P repeatedly until Defaults appears 35 m 0 Qa O Q Press v Press lt or gt repeatedly until Set Defaults appears Press v Press lt or gt repeatedly until Use Current appears Press vV 36 Learning about the software This chapter tells how to use the printer with Windows operating systems If you are using a Macintosh operating system see the Mac Help 1 From the Finder desktop double click the Lexmark 3500 4500 Series folder 2 Double click the printer Help icon Using the printer software Use this software To The Lexmark Imaging Studio Preview scan copy print or fax documents or photos The Solution Center Find troubleshooting maintenance and cartridge ordering information Printing Preferences Select the best print settings for the document you are printing The Toolbar Create printer friendly versions of active Web pages Using the Lexmark Imaging Studio To open the Lexmark Imaging Studio Welcome screen use one of these methods Method 1 Method 2 From the desktop double click the Lexmark Imaging 1 Click Start gt Programs or All Programs gt Lexmark Studio icon 3500 4500 Series 2 Select Lexmark Imaging Studio Click the Lexmark Imaging Studio icon for the task you want to complete To De
15. prevent unauthorized access to a wireless network WPA is not supported on ad hoc wireless networks Other possible security settings are WEP and WPA2 A newer version of WPA Older routers are less likely to support this Other possible security settings are WPA and WEP 74
16. system or without a computer see Setting up the printer ona Macintosh operating system or without a computer on page 11 Note If you previously set up the printer with a computer and want to set it up on another computer on your wireless network see Installing the printer on additional network computers on page 19 Setting up the printer on a Windows operating system 1 Before you unpack the printer or attach anything locate the CD for Windows 2 Make sure the computer is on and then insert the CD for Windows Wait several seconds for the install screen to appear A Mmo Ie 0 0 te Note If the install screen does not appear automatically click Start gt Run and then type D setup exe where D is the letter of your CD ROM drive 3 Follow the instructions on the computer screen to set up the printer Your security software may notify you that Lexmark software is trying to communicate with your computer system Always allow these programs to communicate This is necessary for the printer to work properly LEXMARK Welcome Click Install to begin Install gt Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer 1 Lift and remove the control panel if one is installed 2 Choose the correct control panel for your language 10 3 Align the clips on the control panel with
17. the holes on the printer and then press down Setting up the printer on a Macintosh operating system or without a computer The following instructions are for setting up the printer without a computer or on a Macintosh operating system 1 Unpack the printer Note You may need to purchase a USB cable separately 2 Check the top bottom sides paper tray and paper exit tray to be sure that all tape and packing material is completely removed from the printer 11 3 Raise the control panel 5 Extend the paper guides 12 6 Load paper 7 Connect the power cord 8 Make sure the power is on 9 Set the language if needed Using the control panel of the printer press dor gt repeatedly until the language you want appears on the display and then press vV to save the setting 10 Set the country if needed Using the control panel of the printer press dor gt repeatedly until the country you want appears on the display and then press v to save the setting 11 Raise the scanner unit 13 Remove the tape from the print cartridges 14 14 Insert the cartridges and then close the cartridge carrier lids 15 Close the scanner unit 16 Press V to align the cartridges Discard or recycle the alignment page that prints If you are setting up the printer without a computer you are finished You can now use the printer If you are setting up
18. the print cartridges 20 Print cartridge carrier Install replace or remove a print cartridge H Lexmark N2050 internal wireless print server Connect the printer to a wireless network Note Only the 4500 Series comes with an internal wireless print server installed USB port Connect the printer to a computer using a USB cable Power supply with port Connect the printer to a power source Using the control panel buttons and menus Using the control panel The display shows e Printer status e Messages e Menus 26 e Turn the printer on e Turn the printer off Press and then release the button quickly to enter Power Saver mode Press and hold the button for two seconds to turn the printer off e Stop the print copy or scan process Copy Mode Access the copy default screen and make copies Porte E rao eaaa onaniaa O Scan Mode Access the scan default screen and scan documents Note The mode is selected when the button light is on Photo Card Access the photo default screen and print photos Note The mode is selected when the button light is on Settings Access the settings default screen and change printer settings Note Other button lights are off when this button is selected Lighter Darker Adjust the brightness of a copy or photo Display the Copy Scan or Photo Card menu depending on which mode is selected 27 dC Ke e Increase a numb
19. the printer Obtain software version information View ink levels and order new print cartridges Note For more information click Help in the lower right corner of the screen Using Printing Preferences Opening Printing Preferences Printing Preferences is the software that controls the printing function when the printer is connected to a computer You can change the settings in Printing Preferences based on the type of project you want to create You can open Printing Preferences from almost any program 1 With a document open click File Print 2 From the Print dialog click Properties Preferences Options or Setup Save Settings Want To Options wv Quality Copi Quality Speed Paper Type uality Copies er ere i i Q E amp Automatic Use printer sensor aiandi r ne ey quality based y on paper type Sensed C Quick Print C Use my choice Paper Setu z j p TER C Normal Letter A Multiple Copies l T T C Best Copies Portrait A Cy pes S Ma 12 Print Layout l Automatic Image 2r M Sharpening r Normal l Print Color Images Off lt ar in Black and White Print Last Page First Cancel Help Using the Save Settings menu From the Save Settings menu you can name and save the current Print Properties settings for future use You can save up to five custom settings Using the I Want To menu The I Want To menu contains a variety of ta
20. 2 Press or P gt repeatedly until Paper Setup appears 3 Press V 4 Press or gt repeatedly until Paper Size appears Press v i Press or gt repeatedly until the size you want appears Press vV 5 6 7 8 Press S to go to the Paper Type submenu 9 Press V 0 Press lt or gt repeatedly until the setting type you want appears 11 Press Jv 12 Press 3 repeatedly until Defaults appears 13 Press Vv 14 Press lt or P repeatedly until Photo Print Size appears 15 Press v 16 Press lt q or gt repeatedly until the setting you want appears 17 Press v Using the PictBridge menu The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand on your digital camera For more information on making camera selections see the documentation that came with your camera 1 Connect a PictBridge enabled digital camera to the printer a Insert one end of the USB cable into the camera Note Use only the USB cable that came with the digital camera b Insert the other end of the cable into the PictBridge port on the front of the printer 32 The message PictBridge camera detected Press V to change settings appears on the display Press or gt repeatedly until the menu item you want appears Press v Press lt or gt repeatedly until the submenu item you want or the setting you want appears ao A Q N Press vV Note Pressing vV selects a
21. OM drive Click Documentation Click View User s Guide including Setup Troubleshooting Click Yes An icon of the User s Guide appears on your desktop and the User s Guide appears on the screen You can also find this document on the Lexmark Web site at www lexmark com Where to find The Help gives you instructions for using the software if While in any Lexmark software program click Help your printer connects to a computer Tips gt Help or Help gt Help Topics Lexmark Solution Center Description The Lexmark Solution Center software is included on your CD It installs with the other software if your printer connects to a computer Where to find To access the Lexmark Solution Center 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 2 Select Lexmark Solution Center Customer support Description Where to find North America Where to find rest of world Telephone support Call us at Telephone numbers and support hours vary e US 1 800 332 4120 by country or region Monday Friday 8 00 AM 11 00 PM ET Visit our Web site at www lexmark com Saturday Noon 6 00 PM ET Select a country or region and then select the Customer Support link Canada 1 800 539 6275 English Monday Friday 8 00 AM 11 00 PM ET Saturday Noon 6 00 PM ET French Monday Friday 9 00 AM 7 00 PM ET Mexico 001 888 377 0063 Monday Friday 8 00 AM 8 00 PM ET Note Support n
22. Ol DANG satire a a a aN a a E eae 26 Using HE CODY MENU e a a T E aaadgteeeaetauiveeeine 29 Using the Scan MENG sareccuiastie tien uneridanidne T a ete eee ees 30 Using TAS Phot Card MENU cas biases ects ata irate a a a aa 31 USING the PICIBMAGS Ment arssriine N en rceng Date yaad duean ae aes 32 USING the Settings Menu sisccccszecenssroutuenscatestacnsastassduacietraecesentatdecan cane seaatsawesuboactsantnnlenseatayieenteinnscneeeny 33 Saving SENGS esate tiara sce eee avngerince E a E aE senses 35 Learning about the SOftWANE cccccccesceeseensseneeeesenseoeseensoessonseonsenseoeesonseessenseoneeoas 37 WISING Tec MMIel SOMWALC caie cater herete Mita once eed eee atic ea leucitere Metal ca ee utedie tes 37 Using the Lexmark Imaging St di ias 222s 20ee si loneisanecden a a E ieee 37 USNS SOlUMOM GSE l oktss tact eset sedandseseseiscs tou Seaumtecantue E taemedansiataniomee 38 Using Prin ng I FETEKEN CCS sree cc eudttaeien ical eaneal a Mie hedansesaeesee aa 40 Opening Printing PFeteren Ge ssassn dec ang an tuc vaws es yeaslidersbed tak sea a E E 40 Using the Save Settings MENU seision a a a a a a a Eaa a 40 Using the tT Want TO mMenu riraseii a e e a a a mveret ent enines 40 USing Ine PuOMmS Menu seistes r E aa A a E N 40 Using the Printing Preferences tabs irs tern nen n ra a a a a r VEE 41 vengine Toolbar serena N 41 Resetting printer software settings to defaults nn nnnennsnnsenesnrsrrnrrrsrrsrrnrr
23. able the connection may not include the word wireless in its name c Right click the connection and then click Repair Macintosh users only 1 Check the status of AirPort and if you do not already know it find the IP address of the wireless access point wireless router a Click Apple menu gt System Preferences b Click Network c To check the network status select Network Status in the Show pop up menu The AirPort status indicator should be green Green means the port is active turned on and connected Notes e Yellow means the port is active but is not connected e Red means the port has not been configured d Select AirPort in the Show pop up menu and click TCP IP e The Router entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with the numbers 10 or 169 This is determined by your operating system or wireless network software 55 2 Ping the wireless access point wireless router a From the Applications folder click the Utilities folder b Double click the Network Utility application c Type the IP address of the wireless access point wireless router in the network address field For example LOG 6S 0 2 00 d Click Ping 3 Ifthe wireless access point wireless router responds you will see several lines that display the number of bytes received from the wireless acc
24. aeeens 66 Advanced wireless SOUUD iiscceccccie nti cccnvesesseceecposascaceccencuctecsvecescesanesancceausecessvetenceetesarves 68 Adding a printer to an existing ad hoc wireless NEtWOKK ccceeccseeeeeeeeeeeeeeseeeseesseeseeeseeneeeneeenaes 68 Creating an ad hoc wireless N twoOrk cccsccccccssececseeeecceuececceueeeceececsueeecsuseessaeeessgeeesegeeessageessaaes 69 INC CS aoc vareiemesi ce seas secession E E Ea A EEE Ea a EOE 72 E GINO MOU CC sa aece tate rteciccra naam aeenenceanthdentedonsuesstaie aoa ieeecantundasasesecteiueupavehamce Ea 72 Networking CIOS SAN ceust atetecere ts tieene en cecawaraeec uot hantenenea aren meeacndsamaneuseasanesuedereee tne heaesuets 73 Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for You can find this document in the printer box or on the setting up hardware and software Lexmark Web site at www lexmark com Getting Started or Setup Solutions booklet Description Where to find The Getting Started booklet gives you instructions for You can find this document in the printer box or on the setting up hardware and software on Windows Lexmark Web site at www lexmark com operating systems and some basic instructions for using the printer Note If your printer supports Macintosh operating systems see the Mac Help 1 From the Finder desktop double click the Lexmark 3500 4500 Series folder
25. al date of purchase Click Warranty Information From the Statement of Limited Warranty section click Inkjet amp All In One Printers Scroll through the Web page to view the warranty Record the following information located on the store receipt and the back of the printer and have it ready when you contact us so that we may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Setting up the printer If you are going to use your printer for wireless printing these are the things you need to know 1 Make sure your wireless network is set up and working properly and that your computer is connected to your wireless network 2 Know the name SSID of your wireless network 3 If your wireless network uses a security scheme make sure you know the password that was used to keep your network secure This password is also known as security key WEP key or WPA key Note If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network Use the table below to write down the information you need to know Item Description 4 Follow the instructions in the following sections to set up the printer e For printing on a Windows operating system using a wireless connection or USB cable see Setting up the printer on a Windows operating system on page 9 e For printing on a Macintosh operating
26. ant Macintosh users only 1 2 3 8 Open the Safari browser From the Bookmarks drop down menu select Show All Bookmarks Under Collections select Bonjour or Rendezvous Note The application is referred to as Rendezvous in Macintosh OS X version 10 3 but is now called Bonjour by Apple Inc Double click your printer model Note If your printer is not shown manually type the printer s IP address in the browser address field for example Net 7 10 266 0 Ol Note If you do not know the IP address of the printer print the network setup page to find it Click Configuration Click Wireless Change these settings a Enter the name of your network SSID b For BSS Type select Infrastructure if you are using a wireless router C Select the type of security you use to protect your wireless network Note If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network Click Submit Finding your MAC address In order to complete the network configuration of your printer you may need the media access control MAC address of the printer or print server The MAC address is a series of letters and numbers located on the back of your printer 64 If you purchased the internal wireless print server separately the MAC address appears on an adhesive label that came with the wireless print server Attach the adhesive label to your printe
27. b pages meget FT hips up Eira paoe bere ce reeks Pet pes ee LEXMARK Prttow Shema E kne CAT elhs ire Note The Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5 5 or later Click T LEXMARK Select Page Setup options Select Options to customize the toolbar appearance or select a different setting for printing photos Access links to the Lexmark Web site Access Help for additional information Uninstall the Toolbar Print an entire Web page in normal quality 41 Print an entire Web page in draft quality Black and White Print an entire Web page in black and white Text Only Print only the text of a Web page Photos Print only the photos or images on a Web page Note The number of photos or images valid for printing appears next to Photos 2 Photos 1 Preview a Web page before printing Resetting printer software settings to defaults Windows 2000 or Windows XP users only 1 Click Start gt Settings gt Printers or Printers and Faxes 2 Right click the Lexmark 3500 4500 Series icon 3 Click Printing Preferences 4 Click the Save Settings menu 5 From the Restore section select Factory Settings Defaults Note Factory default settings cannot be deleted 42 Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on 2 Lift the scanner unit The print cartridge ca
28. ce that lets it communicate directly with other wireless devices using an access point or router Connects the printer to the computer temporarily during some methods of installation A device that lets computers and printers talk to each other over a network without cables The network address of a computer or printer Each device on the network has its own network address The address may be assigned manually by you Static IP address automatically by the DHCP server DHCP IP address or automatically by the device AutolP address A command that displays the IP address and other network information of a Windows computer A hardware address that uniquely identifies each device on a network You can usually find the MAC address printed on the device A method of limiting access to your wireless network by specifying which MAC addresses may communicate on the network This setting may be specified on wireless routers or access points A device that lets computers or printers talk to each other over a network A device that connects multiple devices on a wired network See SSID Service Set Identifier on page 73 A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network A device that shares a single Internet connection with multiple computers or other devices The basic router controls network traffic A password such as a WEP key o
29. chapter Check that printer driver is installed Make sure the printer driver is installed on the computer from which you are sending the print job 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series If printer programs are listed then your print driver is installed 2 If printer programs are not listed insert the printer CD into your computer 3 Follow the instructions on the screen Note You must install the printer driver on each computer that uses the network printer Check if printer is connected to the wireless network 1 Print a network setup page For more information see Printing a network setup page on page 50 2 Check to see if Status Connected appears under Network Card Reboot the computer Turn off and restart the computer Check printer ports Make sure the correct printer port is selected Windows users only 1 Click Start gt Control Panel gt Printers 2 Right click Lexmark XXXX where XXXX is the model series number of your printer 57 3 Click Properties gt Ports 4 Verify that XXXX_Series_nnnnnn_P1 is selected where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer Note The MAC address is located at the back of the printer beside the serial number 5 If USB is selected instead a Select the port name from step 4 b Click Apply c Close the window and try printing again Mac users only 1
30. d step 5 as needed 7 If necessary press 4 repeatedly to return to the previous menus and make other selections From here You can Select e Ink Level to view the ink level of the color cartridge Press dor gt to view the ink level of the black or photo cartridge e Clean Cartridges to clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles in the Maintaining the printer chapter of the User s Guide on the CD e Align Cartridges to align the cartridge For more information see Aligning print cartridges in the Maintaining the printer chapter of the User s Guide on the CD e Print Test Page to print a test page Paper Setup Select the size and type of paper loaded Device Setup Select e Language to change the language setting e Country to set the default blank paper size and date format being used in your location e Clear Settings Timeout to change the timeout feature before the printer if left unused resets to the factory default settings For more information see Saving settings on page 35 e Power Saver to set the number of minutes before the printer if left unused enters the Power Saver mode Maintenance Select e Photo Print Size to choose the size of photo s to print Defaults e Set Defaults to change default settings For more information see Saving settings on page 35 Select e Print Setup Page to prin
31. d when you reconnect to your original network Creating an ad hoc wireless network Lexmark recommends that you set up your wireless network using a wireless access point wireless router A network set up this way is called an infrastructure network and has e Increased network security e Increased reliability e Faster performance e Easier setup You can also set up a wireless network without a wireless access point wireless router This is called an ad hoc network Windows users only 1 Click e In Windows XP Start gt Settings or Control Panel gt Network Connection e In Windows Vista The Start icon gt Control Panel gt Network and Internet gt Network and Sharing Center The Start icon looks like 2 Right click Wireless Network Connections 3 If Enable appears in the pop up menu click it Note If Enable does not appear your wireless connection is already enabled 4 Right click the Wireless Network Connection icon 5 Click Properties 69 Click the Wireless Networks tab Note If the Wireless Networks tab does not appear your computer has third party software that controls your wireless settings You must use that software to set up the ad hoc wireless network For more information see the documentation for that software to learn how to create an ad hoc network Select the Use Windows to configure my wireless network settings check box 8 Under Preferred Networks delete any existing networks 10
32. e inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access t
33. eck cable Make sure the installation cable is not still connected to the printer Configure optional wireless internal print server lf you purchased the optional internal wireless print server after your printer was already set up and have not already configured it see Configuring the optional internal wireless print server in the Setting up the printer chapter Check network name Make sure your network does not have the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network If you are not using a unique network name consult the documentation for your wireless access point wireless router to learn how to set a network name If you set a new network name you must reset the printer and computer SSID to the same network name e To reset the computer network name see the documentation that came with your computer e To reset the printer name 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 2 Click Wireless Setup Utility 3 Follow the instructions on the computer screen and enter the new network name when prompted Check security keys Make sure security keys are correct For more information see Check your security keys on page 52 Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless router Altho
34. ee a Requirements for all devices on the network 23 Unique IP address for each Yes Yes device Mode set to Infrastructure mode Ad hoc mode Same SSID Yes including the wireless access point Yes wireless router Same channel Yes including the wireless access point Yes wireless router Infrastructure mode is the recommended setup method because it has e Increased network security e Increased reliability e Faster performance e Easier setup 24 Learning about the printer Understanding the parts of the printer Use the To Paper support Load paper Wi Fi indicator Check wireless status e Off indicates that the printer is not turned on or that no wireless option is installed e Orange indicates that the printer is ready to be configured for wireless printing but is not connected to a wireless network indicates that the printer is connected for USB printing e Orange blinking indicates that the printer is configured but is unable to communicate with the wireless network e Green indicates that the printer is connected to a wireless network PictBridge port Connect a PictBridge enabled digital camera or a flash drive to the printer Memory card slots Insert a memory card Control panel Operate the printer For more information see Using the control panel on page 26 Top cover Access the scanner glass Scanner glass Copy or remove an item 25 Use the To Access
35. ee the Mac Help for additional AirPort tips and information or use Network Diagnostics to help resolve the problem e You may need to change the wireless settings for your printer For more information see Run the wireless setup again on page 62 61 Run the wireless setup again lf your wireless settings have changed you will need to run the printer wireless setup again Some reasons your settings may have changed include your having manually changed your WEP or WPA keys channel or other network settings or the wireless access point wireless router having been reset to factory defaults Notes e f you change network settings change them on all the network devices before changing them for the wireless access point wireless router e If you have already changed the wireless network settings on your wireless access point wireless router you must change the settings on all the other network devices before you can see them on the network Windows users only 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 2 Click Wireless Setup Utility Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 3 Follow the instructions on the computer screen Macintosh users only i 2 3 Open the Safari browser From the Bookmarks drop down menu select Show All Bookmarks Under Collections select Bonjour or Rendezvous
36. er e Enter a space between letters or numbers e Scroll through menus submenus or settings on the display e Cancel a print copy or scan job in progress e Exit a menu or submenu and return to the default copy scan or photo card screen e Clear current settings or error messages and return to default settings 28 Press To Es Start Color Start a color copy scan or photo print job depending on which mode is selected Start Black Start a black and white copy scan or photo print job depending on which mode is selected Using the Copy menu To access and navigate the Copy menu 1 From the control panel press Copy Mode The copy default screen appears If you do not want to change a setting press Start Color or Start Black If you want to change a setting press B Press or P gt repeatedly until the menu item you want appears Press vV Press or gt repeatedly until the submenu item you want or the setting you want appears Nn O O FP Q N Press vV Note Pressing v selects a setting An appears next to the selected setting ee To go into additional submenus and settings repeat step 6 and step 7 as needed 9 If necessary press S repeatedly to return to the previous menus and make other setting selections 10 Press Start Color or Start Black 29 Use this To Copies Specify how many copies to print Resize e Specify the percentage for enlarging or reducing the or
37. ess point wireless router This ensures that your computer is connected to the wireless access point wireless router 4 Ifthe wireless access point wireless router does not respond nothing is displayed See the Mac Help for additional AirPort tips and information or you can use Network Diagnostics to help resolve the problem Run the wireless setup again If your wireless settings have changed you must run the printer wireless setup again Some reasons your settings may have changed include your having manually changed your WEP or WPA keys channel or other network settings or the wireless access point wireless router having been reset to factory defaults Notes e If you change network settings change them on all the network devices before changing them for the wireless access point wireless router e If you have already changed the wireless network settings on your wireless access point wireless router you must change the settings on all the other network devices before you can see them on the network Windows users only 1 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 2 Click Wireless Setup Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 3 Follow the instructions on the computer screen Macintosh users only 1 Open the Safari browser 2 From the Bookmarks drop down menu select Show All Bookmarks 3 Under Co
38. ges Check printer default and pause settings 1 Click e In Windows XP default Start menu Start gt Printers and Faxes e In Windows XP Classic Start menu Start gt Settings gt Printers and Faxes e In Windows Vista default Start menu Start gt Control gt Printers under Hardware and Sound e In Windows Vista Classic Start menu Start gt Printers 2 Double click the printer queue device 3 Click Printer e Make sure no check mark appears next to Pause Printing e If a check mark does not appear next to Set As Default Printer you must select the print queue device for each file you want to print 49 Reconnect power supply Press to turn the printer off Disconnect the power cord from the wall outlet Gently remove the power supply from the printer Reconnect the power supply to the printer Plug the power cord into the wall outlet oOo oa A Q N Press to turn the printer on Uninstall and reinstall software Uninstall the printer software and then reinstall it For more information see Uninstalling and reinstalling the software on page 66 Cannot print from digital camera using PictBridge These are possible solutions Try one or more of the following Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode For more information see the digital Camera documentation Make sure the camera is a PictBridge enabled digital came
39. iginal copy e Specify a specific copy size e Create a multiple page poster Lighter Darker Adjust the brightness of a copy Quality Adjust the quality of a copy Paper Setup Specify the size and type of the paper loaded Repeat Image Choose how many copies of an image to print on a page Collate Print one or more copies in the correct order N Up Choose how many pages to print on a page Original Size Specify the size of the original document Original Type Specify the type of the original document Temporary setting For information on saving temporary and other settings see Saving settings on page 35 Using the Scan menu To access and navigate the Scan menu 1 From the control panel press Scan Mode The scan default screen appears Press or P gt repeatedly until the scan destination you want appears If you do not want to change a setting press Start Color or Start Black If you want to change a setting press B Press lt or gt repeatedly until the menu item you want appears Press V Press or gt repeatedly until the submenu item you want or the setting you want appears O N O OA A OQO N Press v Note Pressing v selects a setting An appears next to the selected setting 9 To go into additional submenus and settings repeat step 7 and step 8 as needed 10 If needed press 5 repeatedly to return to the previous menus and make other setting selections 11 Press Start Color or Star
40. inter 2 Select Solution Center The Solution Center appears with the Maintenance tab open The Solution Center consists of six tabs From here You can Printer Status Main dialog View the status of the printer For example while printing the status of the printer iS Busy Printing View paper type detected View ink levels and order new print cartridges Learn how to Use basic features Print scan copy and fax Print projects such as photos envelopes cards banners iron on transfers and transparencies Find the electronic User s Guide for more information View ink levels and order new print cartridges Troubleshooting Learn tips about the current status Solve printer problems View ink levels and order new print cartridges Maintenance Install a new print cartridge Note Wait until scanning is complete before installing a new print cartridge View shopping options for new cartridges Print a test page Clean to fix horizontal streaks Align to fix blurry edges Troubleshoot other ink problems View ink levels and order new print cartridges Contact Information Learn how to contact us by telephone or on the World Wide Web View ink levels and order new print cartridges 39 From here You can Advanced Change the appearance of the Printing Status window Turn printing voice notification on or off Change network printing settings Share information with us regarding how you use
41. ireless networks Scenario 1 Laptop and printer connected wirelessly with Internet e A computer is connected to a wireless router by an Ethernet cable e A laptop and a printer are connected wirelessly to the router e The network is connected to the Internet through a DSL or a cable modem 9 Li 9 Lon 2 N e Scenario 2 Computer laptop and printer connected wirelessly with Internet e A computer a laptop and a printer are connected wirelessly to a wireless router sh e The network is connected to the Internet through a DSL or a cable modem 20 0 N or Zee Lon RE Scenario 3 Ethernet connected devices with Internet e A computer a laptop and a printer are connected by Ethernet cables to a hub router or switch e The network is connected to the Internet through a DSL or a cable modem O tS z Scenario 4 Computer laptop and printer connected wirelessly without Internet e A computer a laptop and a printer are connected wirelessly to a wireless access point e The network has no connection to the Internet a Lon ss oo a Scenario 5 Laptop connected wirelessly to printer without Internet e A laptop is directly connected wirelessly to a printer without going through a wireless router e The network has no connection to the Internet
42. k that the printer has an IP address Under Network Card check that the Status is listed as Connected Check that the computer has an IP Address oad sd For additional information refer to the Wireless troubleshooting section of the Troubleshooting chapter Types of wireless networks Networks can operate in one of two modes infrastructure or ad hoc Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer A wireless network where each device communicates with others through a wireless access point wireless router is set up in infrastructure mode As is true with an ad hoc network all devices must have valid IP addresses and share the same SSID and channel In addition they must share the same SSID as the wireless access point wireless router A simple type of wireless network is one where a PC with a wireless print server communicates directly with a printer equipped for wireless networking This mode of communication is called ad hoc A device in this type of network must have a valid IP address and be set to ad hoc mode The wireless print server must also be configured with the same SSID and channel Characteristics ee Through wireless access point wireless Directly between devices router More security options Range Determined by range and number of Restricted to range of individual devices access points on network Usually faster Usually slower
43. kieadurtiunneh ebevuees 52 Wireless Setup Utility cannot communicate with the printer during installation Windows users TAY ctiste cde aaa a yee Pada aces ante daaeesaa a dada E e aa 52 Wi Fi indicator light is orange scent atic ncheatiac seat taaesieeiei stunies 20ued date de wea teauvasyeseevndsleseadnn danse ua alieanedmenteas rvoumeees 53 Wi Fi indicator light is blinking Orange during installation cece ceeeeeceeeeeeeeeeeeeeeeeeeeseeeesaeeeseeeeseeeeseneesees 54 Wireless network printer does NOt print ccccceeccececeeeceeeceececeeeceueceucecseecaeeceueceaeecueecsueceueeseeeseeseansseeeses 57 Wireless printer is NO longer WOFKING cccsccccescecsseeceseeceseccueeceeecseeeessueeseeeeseaeeseeeeeetenseteneasensuenseneesegs 58 Photos do not transfer from a memory Card across a wireless NETWOKK cccccceeecceeeeeeeeeeseeeesaeeeseeeesees 63 Changing wireless settings after InStallation cccccceccccsseeeeeeeeeeeceeeeeceeeeeesaeeeesauseessaeeessaeeeessaeeeasaeeessaees 64 FNAN VOUT IIA CG ACCS Socrates eerste E ds daar core staee nace e at saniretiaaeiecdans 64 Resetting to factory Gelaull SCWINGS msiiacseswitnitoniivviniedtenedietidaionaiindiaie a aea ie 65 Resetting an internal wireless print server to factory default SettingS cccccecceeeceeeeseeeneeeeeeneees 65 Uninstalling and reinstalling the SOTWALE ccccccceeceseeeeseeeeseeeeee cece eeseueeseeseseeeeseeeenseeeseeeeseees
44. llections select Bonjour or Rendezvous Note The application is referred to as Rendezvous in Macintosh OS X version 10 3 but is now called Bonjour by Apple Inc 4 Double click your printer model Note If your printer is not shown manually type the IP address of the printer in the browser address field For example can ex emp cy lly mel yo oan ates Oe 5 Click Configuration 6 Click Wireless 56 7 Change these settings a Enter the name of your network SSID b For BSS Type select Infrastructure if you are using a wireless router C Select the type of security you use to protect your wireless network Note If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network 8 Click Submit Wireless network printer does not print These are possible solutions Try one or more of the following Check power If the printer light is not on see Power button is not lit on page 47 Check cable e Make sure the power cable is connected to the printer and to the electrical outlet e Make sure the USB cable or the installation cable is not connected Check Wi Fi indicator light Make sure the Wi Fi indicator light is green If it is not green see Wi Fi indicator light is orange or Wi Fi indicator light is blinking orange during installation in the Wireless troubleshooting section of the Troubleshooting
45. ng the software If the printer is not functioning properly or if a communications error message appears when you try to use the printer you may need to uninstall and reinstall the printer software For Windows users 1 Disable any anti virus program 2 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 3 Select Uninstall 4 Follow the instructions on the computer screen to remove the printer software 5 Restart the computer before reinstalling the printer software 6 Insert the CD for Windows and then follow the instructions on the computer screen to reinstall the software Note If the install screen does not appear automatically after you restart your computer click Start gt Run and then type D setup exe where D is the letter of your CD ROM drive For Macintosh users Close all open software applications From the Finder desktop double click the Lexmark 3500 4500 Series folder Double click the Uninstaller icon Follow the instructions on the computer screen to remove the printer software Restart the computer before reinstalling the printer software Insert the CD for Macintosh From the Finder desktop double click the Lexmark 3500 4500 Series Installer icon Double click the Install icon O O N O A FP WS N m Follow the instructions on the computer screen to reinstall the software 66 If the software still does not install correctly visit our Web site at www lexmark com to check for the lates
46. not respond it will take several seconds and then you will see Request timed out a Check that the computer has a wireless IP address 1 Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like Type ipconfig Press Enter 4 Check the Windows IP Configuration screen that appears for the wireless IP address of the computer w N Note Your computer may have an IP address for a wired network a wireless network or both 5 If your computer does not have an IP address see the documentation that came with your wireless access point wireless router to learn how to connect your computer to the wireless network b The printer may need to be reconfigured for new wireless network settings For more information see Run the wireless setup again on page 62 Macintosh users only 1 From the Applications folder click the Utilities folder 2 Double click the Network Utility application 3 Type the IP address of the printer in the network address field For example 10168 0101 4 Click Ping 5 Ifthe printer responds you will see several lines that display the number of bytes received from the printer This ensures that your computer is communicating with your printer 6 Ifthe printer does not respond nothing is displayed e Your computer might not be connected to the network S
47. nt 72 Networking glossary ad hoc mode ad hoc network AutolP address BSS Basic Service Set channel DHCP Dynamic Host Configuration Protocol DHCP IP address DHCP server infrastructure mode installation cable internal wireless print server IP Internet Protocol address ipconfig MAC Media Access Control address MAC filtering network adapter card network hub network name ping printer nickname router security key signal strength SSID Service Set Identifier Static IP address switch A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router A wireless network that does not use an access point An IP address automatically assigned by a network device If the device is set to use DHCP but no DHCP server is available an AutolP address may be assigned by the device Basic Service Set describes the type of wireless network that you are using The BSS type can be one of the following Infrastructure network or Ad Hoc network A specific radio frequency used by two or more wireless devices to communicate with each other All devices on the network must use the same channel A language used by DHCP servers An IP address automatically assigned by a DHCP server A computer or router that gives a unique IP address to each device on the network Unique addresses prevent conflicts A setting for a wireless devi
48. ny capital letters and store it in a safe place for future reference The security key must follow the following criteria WEP key e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F and 0 9 e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard WPA PSK or WPA2 PSK key e Up to 64 hexadecimal characters Hexadecimal characters are A F and 0 9 e Between 8 and 64 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard Wireless Setup Utility cannot communicate with the printer during installation Windows users only These are possible solutions for Windows users Try one or more of the following Check power If the light is not on see Power button is not lit on page 47 52 Check the installation cable 1 Disconnect the installation cable and check it for any obvious damage 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol Firmly plug the square end of the USB cable into the USB port on the back of the printer Cancel the software installation 3 4 5 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 6 Click Wireless Setup Utility 7 Follow the prompts on the computer screen to reinstall the software Wi Fi indicator light is orange These are possible solutions Try one or more of the following Ch
49. o the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 2007 Lexmark International Inc All rights reserved Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries PerfectFinish is a trademark of Lexmark International Inc All other trademarks are the property of their respective owners End user license agreement Opening this package installing the printing device software or using the print cartridges inside confirms your acceptance of the following license agreement The patented print cartridges contained inside are licensed for a single use only and is are designed to stop working after delivering a fixed amount of ink A variable amount of ink will remain in the cartridge when replacement is required After this single use the license to use the print cartridge terminates and the used cartridge must be returned only to Lexmark for remanufacturing refilling or recycling If you do not accept the terms of this single use license agreement return this product in its original packaging to your point of purchase A replacement cartridge sold without these terms is available at www lexmark com Products within the XX80 Series including but not limited to Models X1380 X1480 X1580 X2580 X3580 and X4580 are not subject to this license agreeme
50. r a WPA pass phrase used to make a network secure Measure of how strongly a transmitted signal is being received The name of a wireless network When you connect a printer to a wireless network the printer needs to use the same SSID as the network Also referred to as network name or BSS Basic Service Set An IP address assigned manually by you A device similar to a network hub that can connect different networks together 73 UAA Universally Administered Address USB cable USB port WEP Wired Equivalent Privacy wireless access point wireless router Wi Fi WPA Wi Fi Protected Access WPA2 An address assigned to a network printer or print server by the manufacturer To find the UAA print a network setup page and look for the UAA listing A lightweight flexible cable that lets the printer communicate with the computer at much higher speeds than parallel cables A small rectangular port on the back of the computer that connects the peripheral devices using a USB cable and lets them communicate at high speeds A security setting that helps prevent unauthorized access to a wireless network Other possible security settings are WPA and WPA2 A device that connects wireless devices together to form a wireless network A router that also serves as a wireless access point An industry term that describes the technology used to create an interoperable wireless local area network WLAN A security setting that helps
51. r so you will be able to find the MAC address when you need it Resetting to factory default settings You can reset your printer to the original settings without using the printer menus Note Resetting to factory default settings will delete all printer settings you selected 1 2 3 4 5 6 Press to turn off the printer Press and hold the Settings and Start Color buttons at the same time then press again to turn the printer back on Language appears on the display indicating that the printer has been reset Press or P until the language you want appears Press v Press or P until the country or region you want appears Press v Resetting an internal wireless print server to factory default settings You may need to select a different wireless network during the installation process 1 2 3 4 5 6 Press Settings Press lt or gt repeatedly until Network Setup appears Press V Press lt or gt repeatedly until wireless Setup appears Press Jv l Press or P repeatedly until Reset Network Adapter to Factory Default appears 65 7 Press Vv The following message appears This will reset all wireless network settings Are you sure 8 Press 4 or P gt repeatedly until Yes appears 9 Press V Clearing wireless settings appears Notes e t may take 30 60 seconds for the settings to be cleared e The Wi Fi indicator light will turn to orange Uninstalling and reinstalli
52. ra 1 Disconnect the camera 2 Connect a PictBridge enabled digital camera to the PictBridge port See the digital camera documentation to determine whether the camera is PictBridge enabled Check USB cable Use only the USB cable that came with the camera Remove memory cards Remove any memory cards from the printer Check messages lf an error message appears on the display see Error messages in the Troubleshooting chapter of the User s Guide on the CD Wireless troubleshooting Printing a network setup page A network setup page lists your network configuration settings Note You can print a network setup page only after a print server has been installed To print a network setup page 1 From the control panel of the printer press Settings 2 Press or P gt repeatedly until Network Setup appears 50 3 Press v 4 Press 4 or P repeatedly until Print Setup Page appears 5 Press V 6 Press V again Wi Fi indicator is not lit These are possible solutions Try one or more of the following Check power If the printer light is not on see Power button is not lit on page 47 Remove and reinstall the optional internal print server Note This solution does not apply to printers that came with the internal wireless print server already installed Reinstall the internal wireless print server For more information see Installing an optional internal wireless print server on page 17 Netwo
53. reen and enter the new network name when prompted Reboot the computer Turn off and restart the computer Ping the wireless access point wireless router to make sure the network is working Windows users only 1 If you do not already know it find the IP address of the wireless access point wireless router a Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like b Type ipconfig c Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with the numbers 10 or 169 This is determined by your operating system or wireless network software 2 Ping the wireless access point wireless router a Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like b Type ping followed by a space and the IP address of the wireless access point wireless router For example ping 192 168 0 100 c Press Enter 59 3 If the wireless access point wireless router responds you will see several lines appear that start with Reply from Turn off and re
54. rk 3500 4500 Series folder 2 Double click the Network Card Reader icon 3 Select your wireless printer and then click Connect 4 Insert the memory card into the printer Your photos are downloaded and displayed as thumbnail images 5 Select the thumbnail images you want to save and then click Save 6 Open your downloaded images using an application such iPhoto or the Preview application 7 From the application menu click Print Check memory card placement Make sure you have inserted the memory card in the correct slot Check memory card type Make sure that the type of memory card you are using can be used in the printer Check to see if the memory card is damaged Check that there is no obvious damage to the memory card Check to see if the memory card contains photos Insert a memory card that contains photos The printer will read photos created using the JPEG format For more information see the documentation that came with the digital camera 63 Changing wireless settings after installation To change your password network name or other wireless setting Windows users only 1 2 3 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series Click Wireless Setup Utility Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process Follow the prompts on the computer screen to reinstall the software and make the changes you w
55. rk printer does not show up in the printer selection list during installation Check whether the printer is on the same wireless network as the computer The SSID of the printer must match the SSID of the wireless network Windows users only 1 If you do not know the SSID of the network use the following steps to obtain it before rerunning the Wireless Setup Utility a Enter the IP address of your wireless access point wireless router into the Web address field of your browser If you do not know the IP address of the wireless access point wireless router 1 Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like 2 Type ipconfig 3 Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with the numbers 10 or 169 This is determined by your operating system or wireless network software Enter your user name and password when prompted Click OK On the main page click Wireless or other selection where settings are stored The SSID will be displayed o0oaQao dt Write down the SSID security type and the security keys if they are shown Note Make sure you copy them down exactly including any capital le
56. rrier moves and stops at the loading position unless the printer is busy 4 Remove the used print cartridge Note If you are removing both cartridges repeat step 3 and step 4 for the second cartridge Installing print cartridges 1 If you are installing new print cartridges remove the sticker and tape from the back and bottom of the cartridges A DP Warning Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges gt o 2 Press down on the cartridge carrier levers to raise the cartridge carrier lids 4 Close the lids The control panel display will prompt you to load paper and press v to print an alignment page Note The scanner unit must be closed to start a new scan print copy or fax job 44 Ordering print cartridges Lexmark 3500 4500 Series models except Lexmark 3580 and Lexmark 4580 Item Part number Average cartridge standard page yield is up to Black cartridge Black cartridge High yield black cartridge Color cartridge Color cartridge High yield color cartridge Photo cartridge Not applicable 1 Values obtained by continuous printing Declared yield value in accordance with ISO IEC 24711 FDIS 2 Licensed Return Program Cartridge Lexmark 3580 and Lexmark 4580 models Item Part number Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Notes
57. rsrrrrrrsrrrrrrsrrsrrrrrrerenne 42 Maintaining the printer ss sssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn 43 Changing OND CanindGeS merecen aE EEEa ae a e 43 ReMOVING a USEGDMNE CAnIIG OG vives cncs veces cavers a E tadesttns ute E taadeueratemummerraiuie 43 MSTANING DRINE CAMMOGSSs m A IE saute gtaloeTsetalnnetVsatecwuncbacuatutkaduse A E ence E 43 Ordering Print cartridge Szasa aaa e iaaa iadaa aait 45 Ordering paper and other Supplies isce E a T TE LE 45 TrouUDIESHOOUNG ssa tent ceutveciaeeeiecuiabei edocs 47 Setup IFOUDIESINIOOLIN G watinasececacence ceadatestasaaae ccm Senectediviadbat aueasipesd vaelentieceardcecuecneek Gta weboileuedeceeseeaenesdeae ae 47 incorrect lanqQuage appears on the display crenata a aae E E AAR 47 POWEr DUNONM IS MOUs sc tenee o a a T E a acs Meme uncenettiw cs 47 Sotware does NONNA eresie recat a E a E E AE EN 48 Frage OCS NOPNE onio e a E inc eee 49 Cannot print from digital camera using PictBridge ccccecccseececceeeeeceeeeeeseeeeseseessaeeesaeeeeeseaeeesseeeesaaeees 50 Wireless tTou ubleshoolNnOssnannna a a a a iabdeceectecapis 50 Panting a network setup pag riacidiise iu crbex nn a a a 50 Vile PINGICALON IS NOUI cosain a i aestadaatieecase inaiasiecese 51 Network printer does not show up in the printer selection list during installation ccccssccceeeeeeeeeeeeees 51 Check VOU SEGUIITY K6YS wcctivacssatincs n a sambetn Maa teieet aan a anak ianuc
58. s see Finding your MAC address on page 64 19 Wireless networking Networking overview A network is a collection of devices such as computers printers Ethernet hubs wireless access points and routers connected together for communication through cables or through a wireless connection Devices on a wireless network use radio waves instead of cables to communicate with each other For a device to be able to communicate wirelessly it must have a wireless print server attached or installed that enables it to receive and transmit radio waves Common home network configurations There are different ways a network can be set up Some examples of common home network configurations are e Laptop and printer connected wirelessly with Internet Computer laptop and printer connected wirelessly with Internet e Ethernet connected devices with Internet e Computer laptop and printer connected wirelessly without Internet e Laptop connected wirelessly to printer without Internet The computers and laptops in all five scenarios must be wired and or have wireless network adapters built in or installed in them so that they can communicate over a network The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network Lexmark internal print Servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or w
59. s not connected select the ad hoc network and then click the Connect button e If the network does not appear wait a minute and then click the Refresh network list button Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series Click Wireless Setup Utility Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process Follow the prompts on the computer screen Store your network name and security code in a safe place for future reference 70 Macintosh users only 3 2 3 4 5 Oo O N QO b b Make sure the computer is on From the Finder desktop click the Applications folder From the Applications folder double click the Internet Connect icon From the toolbar click the AirPort icon From the Network pop up menu select print server XXXXXX where XXXXXX is the last six digits of the printer s MAC address Note The MAC address appears on an adhesive label located on the back of your printer Insert the CD for Macintosh to run the wireless setup From the Finder desktop double click the Lexmark 3500 4500 Series Installer icon Double click the Install icon Click Continue Follow the instructions on the computer screen Store your network name and security code in a safe place for future reference 71 Notices Edition notice March 2007 The following paragraph does not apply to any country where such provisions ar
60. setting An appears next to the selected setting 6 To go into additional submenus and settings repeat step 4 and step 5 as needed 7 If necessary press S repeatedly to return to the previous menus and make other setting selections Menu Item Action Paper Setup Specify the size and type of paper loaded Photo Size Specify the size of printed photos Note If you did not specify the photo size beforehand in your digital camera the default photo sizes are e 4 x 6 if Letter is your default Paper Size e 10x 15 cm if A4 is your default Paper Size and your country is not Japan e L if A4 is your default Paper Size and your country is Japan Layout Center one photo on a page or specify the number of photos to print on a page Quality Adjust the quality of printed photos 1 Setting will return to factory default setting when the PictBridge enabled digital camera is removed 2 Setting must be saved individually For more information see Saving Paper Size Paper Type and Photo Size settings on page 32 Using the Settings menu 1 From the control panel press Settings 2 Press or P gt repeatedly until the menu item you want appears 33 3 Press V 4 Press or P gt repeatedly until the submenu item you want or the setting you want appears 5 Press V Note When you choose a value selection an appears next to the selected setting 6 To go into additional submenus and settings repeat step 4 an
61. sk wizards printing a photo an envelope a banner a poster or printing on both sides of the paper to help you select the correct print settings for a project Using the Options menu Use the Options menu to make changes to the Quality Options Layout Options and Printing Status Options settings For more information on these settings open the tab dialog from the menu and then click the Help button on the dialog The Options menu also provides direct links to different parts of the Solution Center as well as software version information 40 Using the Printing Preferences tabs All of the print settings are on the three main tabs of the Printing Preferences software Quality Copies Paper Setup and Print Layout Choices Quality Copies Select a Paper Type setting of Use printer sensor or Use my choice Select a Quality Speed setting of Automatic Quick Print Normal or Photo Select to print in black and white instead of color Specify the number of copies to print Select to collate the job Specify to print the last page of the job first Paper Setup Select a Paper Size for Paper Envelope Banner or Borderless Select an Orientation of Portrait or Landscape Print Layout Select a Layout of Normal Banner Mirror N up Poster Booklet or Borderless Select a duplexing preference on how the sheets are flipped Using the Toolbar The Toolbar lets you create printer friendly versions of We
62. start the printer 4 Ifthe wireless access point wireless router does not respond it will take several seconds and then you will see Request timed out Try the following a Click e In Windows XP Start gt Settings or Control Panel gt Network Connection e In Windows Vista The Start icon gt Control Panel gt Network and Internet gt Network and Sharing Center The Start icon looks like b Select the appropriate connection from the ones shown Note If the computer is connected to the access point router by an Ethernet cable the connection may not include the word wireless in its name c Right click on the connection and click Repair Macintosh users only 1 Check the status of AirPort and if you do not already know it find the IP address of the wireless access point wireless router a Click Apple menu gt System Preferences b Click Network c To check the network status select Network Status in the Show pop up menu The AirPort status indicator should be green Green means the port is active turned on and is connected Notes e Yellow means the port is active but is not connected e Red means the port has not been configured d Select AirPort in the Show pop up menu and then click TCP IP e The Router entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with
63. stinguish it from other devices on the network This is called the Media Access Control MAC address A list of MAC addresses can be set on a router so that only devices with matching MAC addresses can be allowed to operate on the network This is called MAC filtering If a customer has a MAC filter enabled in his router and wants to add a printer to their network the printer s MAC address must be included in the MAC filter list Printing a network setup page A network setup page lists your configuration settings Note You can print a network setup page only after a print server has been installed To print a network setup page 1 From the printer s control panel press Settings 2 Press qor gt repeatedly until Network Setup appears 3 Press Vv 22 4 Press or gt repeatedly until Print Setup Page appears 5 Press V 6 Press V again Pinging the printer To test whether your computer can communicate properly with your printer on the same network issue a ping command 1 From the desktop click Start Menu gt Programs gt Accessories gt Command Prompt 2 Type the command ping followed by the IP address of the device 3 Press Enter e If the printer is on the network and responding to the ping several lines appear that start with Reply from e If the printer is not on the network or is not responding after several seconds Request timed out appears If the printer does not respond a Print a setup page Chec
64. t Black 30 Use this To Quality Adjust the quality of a scan Original Size Specify the size of the original document Temporary setting For information on saving temporary and other settings see Saving settings on page 35 Using the Photo Card menu 1 If necessary press Photo Card or insert a memory card or a flash drive into the printer 2 Press 4 or P repeatedly until the menu item you want appears 3 Press V 4 Press or P gt repeatedly until the submenu item you want or the setting you want appears 5 Press V Note Pressing v selects a setting An appears next to the selected setting 6 To go into additional submenus and settings repeat step 4 and step 5 as needed 7 If necessary press S repeatedly to return to the previous menus and make other setting selections 8 Press Start Color or Start Black Menu item Action Proof Sheet Print and then scan a proof sheet e for all photos on the memory card e for the most recent 20 photos e by date Print Photos e Copy photos from a memory card to a flash drive Lighter Darker number of photos to print on a page 1 Setting will return to factory default setting when a memory card or flash drive is removed 2 Setting must be saved individually For more information see Saving Paper Size Paper Type and Photo Size settings on page 32 31 Saving Paper Size Paper Type and Photo Size settings 1 From the control panel press Settings
65. t a page that lists the network settings e Wireless Setup to view Network Name which shows the six characters unique to your specific printer Wireless Signal Quality which shows the signal strength Reset Network Adapter to Factory Defaults which lets you reset the wireless network settings e TCP IP to reset the IP address Network Setup 34 Saving settings In a setting menu an appears next to the default setting To change the setting 1 Press 4 or gt repeatedly until the setting you want appears 2 Press v e To save most settings An appears next to the saved setting e To select a temporary setting An appears next to the selected setting Note The printer reverts to the default setting of a temporary setting after two minutes of inactivity or if the printer is turned off Temporary settings Copy Mode Copies Resize Lighter Darker Quality Repeat Image N Up Original Size Original Type Scan Mode Quality Original Size Resize Photo Card The following Photo Card settings will not time out after two minutes of inactivity or turning off the power but will return to the factory default settings when a memory card or flash drive is removed Photo Effects Photo Size Layout Quality To change the timeout feature Press Settings Press or gt repeatedly until Device Setup appears Press v Press lt or P repeatedly until clear Settings Timeout appears Press v Press lt
66. t software 1 In all countries or regions except the United States select your country or region Click the links for drivers or downloads Select your printer family Select your printer model ao FF O N Select your operating system 6 Select the file you want to download and then follow the directions on the computer screen Note If you have multiple printers on your network make sure you know the MAC address of the printer you are installing For more information see Finding your MAC address on page 64 67 Advanced wireless setup Adding a printer to an existing ad hoc wireless network Windows users only 1 2 3 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series Click Wireless Setup Follow the instructions on the computer screen Macintosh users only a A GW N Make sure the computer is on From the Finder desktop click the Applications folder From the Applications folder double click the Internet Connect icon From the toolbar click the AirPort icon From the Network pop up menu select print server XXXXXX where XXXXXX is the last six digits of the printer s MAC address Notes e The MAC address appears on an adhesive label located on the back of your printer e You will temporarily lose your connection to the Internet while you are connected to print server XXXXXX network Open the Safari browser 7 From the Bookmarks drop down menu select Show All
67. tails Scan e Scan a photo or document e Save edit or share your photo or document Copy e Copy a photo or document e Reprint or enlarge your photo Send a photo or document as a fax E mail Send a document or photo as an attachment to an e mail message 37 Details View Print Photo Library Browse print or share your photos Transfer Photos Download photos from a memory card flash drive CD or PictBridge enabled digital camera to the Photo Library Photo Greeting Cards Make quality greeting cards from your photos Photo Packages Print multiple photos in various sizes Slideshow View your photos in motion Poster Print your photos as a multiple page poster Setup and diagnose printer Check ink levels Order print cartridges Find maintenance information Select other Solution Center tabs for more information including how to change printer settings and troubleshooting Setup and manage faxes Set printer fax settings for e Dialing and Sending e Ringing and Answering e Fax Printing Reports e Speed Dial and Group Dial numbers Using the Solution Center The Solution Center provides help as well as information about the printer status and ink level 38 To open the Solution Center use one of these methods Method 1 Method 2 1 From the desktop double click the Lexmark 1 Click Start gt Programs or All Programs gt Imaging Studio icon Lexmark 3500 4500 Series 2 Click Setup and diagnose pr
68. ter on page 9 lf you purchased the optional internal wireless print server separately and have already installed the printer a Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series b Click Wireless Setup c Follow the prompts on the computer screen 18 Configuring the optional internal wireless print server lf you purchased the optional internal wireless print server after your printer was already set up follow these steps 1 Install the internal wireless print server into the printer For more information see Installing an optional internal wireless print server in the Setting up the printer chapter Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series Click Wireless Setup Click Start Follow the instructions on the computer screen oOo a A Q N Click Finish to complete the installation Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the network insert the installation CD into each additional computer and follow the instructions on the computer screen e You do not need to repeat the connection steps for each computer you want to print to the printer e The printer should appear as a highlighted printer in the installation If multiple printers appear in the list make sure you select the printer with the correct IP address MAC address If you need help finding the IP or MAC addres
69. the numbers 10 or 169 This is determined by your operating system or wireless network software 2 Ping the wireless access point wireless router a From the Applications folder click the Utilities folder b Double click the Network Utility application c Type the IP address of the wireless access point wireless router in the network address field For example LO L634 0 2100 d Click Ping 3 Ifthe wireless access point wireless router responds you will see several lines that display the number of bytes received from the wireless access point wireless router This ensures that your computer is connected to the wireless access point wireless router 4 Ifthe wireless access point wireless router does not respond nothing is displayed See the Mac Help for additional AirPort tips and information or use Network Diagnostics to help resolve the problem 60 Ping the printer to make sure it is on the network Windows users only 1 Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like 2 Type ping followed by the IP address of the printer For example ping 192 168 0225 3 Press Enter 4 lf the printer responds you will see several lines appear that start with Reply from Turn off and restart the printer and try resending your print job 5 Ifthe printer does
70. the printer on a Macintosh computer e To print using a wireless connection see Setting up the printer for wireless printing on page 15 e To print using a USB cable see Setting up the printer using a USB cable on page 17 Setting up the printer for wireless printing The following instructions are for setting up the printer for wireless printing on a Macintosh operating system Notes e Make sure you have completed the initial setup of the printer For more information see Setting up the printer on a Macintosh operating system or without a computer on page 11 e If you previously set up the printer with a computer and want to set it up on another computer on your wireless network see Installing the printer on additional network computers on page 19 Note 1 Make sure the computer is on 2 From the Finder desktop click the Applications folder 3 From the Applications folder double click the Internet Connect icon 15 From the toolbar click the AirPort icon 5 From the Network pop up menu select print server XXXXXX where XXXXXxX is the last six digits of the printer s MAC address Notes e The MAC address appears on an adhesive label located on the back of the printer e You will temporarily lose your connection to the Internet while you are connected to print server XXXXXX network 6 Open the Safari browser From the Bookmarks drop down menu select Show All Bookmarks 8 Under Collec
71. ting external antennas Generally antennas work best if they are pointing straight up You may find however that reception improves if you experiment with different angles for your printer and or wireless access point wireless router antennas Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet You can find the signal strength of the network on the network setup page For information on how to print a setup page see Printing a network setup page on page 50 Check security keys Make sure security keys are correct For more information see Check your security keys on page 52 Check MAC address lf your network uses MAC address filtering provide the MAC address for the printer to your network If you need help finding the MAC address see Finding your MAC address on page 64 Ping the wireless access point wireless router to make sure the network is working Windows users only 1 If you do not already know it find the IP address of the access point a Click e In Windows XP Start gt Programs or All Programs gt Accessories gt Command Prompt e In Windows Vista The Start icon gt All Programs gt Accessories gt Command Prompt The Start icon looks like b Type ipconfig 54
72. tions select Bonjour or Rendezvous 10 11 12 13 14 15 16 17 18 19 Note The application is referred to as Rendezvous in Mac OS X version 10 3 but is now called Bonjour by Apple Inc Double click your printer model Click Configuration Click Wireless Change these settings a Enter the name of your network SSID b For BSS Basic Service Set Type select e Infrastructure if your wireless network uses a wireless access point wireless router to communicate with other wireless devices e Ad Hoc if your wireless network does not use a wireless access point wireless router to communicate with other wireless devices C Select the type of security you use to protect your wireless network Notes e If you are using the WEP type of security you must enter a hexadecimal key If you are using an AirPort base station with WEP security you must get the equivalent network password For instructions on getting the equivalent network password see the documentation that came with your AirPort base station e If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network Click Submit From the Applications folder double click the Internet Connect icon From the toolbar click the AirPort icon From the Network pop up menu select your original network Notes e You may need to enter the password for your wireless network security e
73. tters 2 Click Start gt Programs or All Programs gt Lexmark 3500 4500 Series 51 3 Click Wireless Setup Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 4 Follow the instructions on the computer screen including typing in the SSID of the wireless access point wireless router and the security keys when prompted 5 Store the SSID and the security keys in a safe place for future reference Macintosh users only 1 If you do not know the SSID of the network use the following steps to check the status of AirPort and obtain the SSID before rerunning the wireless setup a From the Applications folder double click theInternet Connect icon b From the toolbar click the AirPort icon The SSID of the network the computer is connected to is displayed in the Network pop up menu c Write down the SSID Reconfigure the printer s settings See Run the wireless setup again on page 62 Insert the CD for Macintosh From the Finder desktop double click the Lexmark 3500 4500 Series Installer icon Double click the Install icon Click Continue Follow the instructions on the computer screen O N O A A Q N Store the SSID in a safe place for future reference Check your security keys A security key is like a password All devices on the same network share the same security key Note Make sure you copy down the security key exactly including a
74. u select a language Language appears again on the display To change the selection 1 Press 4 or P repeatedly until the language you want appears on the display 2 Press V to save Select a different language after initial setup 1 From the control panel press Settings Press or P gt repeatedly until Device Setup appears Press v 2 3 4 Press 4 or P gt repeatedly until Language appears 5 Press V 6 Press 4 or P gt repeatedly until the language you want appears on the display 7 Press V to save Note If you cannot understand the language on the display see Resetting to factory default settings on page 65 Power button is not lit These are possible solutions Try one or more of the following Press power button Make sure the printer is on by pressing 47 Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet and then from the printer 2 Plug the cord all the way into the power supply on the printer i Ol pork 3 Plug the cord into an electrical outlet that other electrical devices have been using 4 Ifthe light is not on press Software does not install These are possible solutions Try one or more of the following Check your operating system The following operating systems are supported e Windows 2000 with Service Pack 3 or later e Windows XP e Windows Vista e Mac OS X Check your system requirements Check that your computer meets the minim
75. ugh the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet You can find the signal strength of the network on the network setup page For information on how to print a setup page see Printing a network setup page on page 50 53 Check MAC address lf your network uses MAC address filtering provide the MAC address for the printer to your network If you need help finding the MAC address see Finding your MAC address on page 64 Wi Fi indicator light is blinking orange during installation When the Wi Fi indicator light is blinking orange it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured The printer may be unable to join the network because of interference or its distance from the wireless access point wireless router or until its settings are changed These are possible solutions Try one or more of the following Make sure the access point Is on Check the access point and if necessary turn it on Move your wireless access point wireless router to minimize interference There may be temporary interference from other devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your wireless access point wireless router is not positioned too closely to these devices Try adjus
76. um system requirements listed on the printer box Check your USB connection Follow these steps if you are not using the printer on a wireless network 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the e lt USB symbol Reconnect the power supply 1 Press to turn the printer off 2 Disconnect the power cord from the wall outlet 3 Gently remove the power supply from the printer 4 Reconnect the power supply to the printer 5 Plug the power cord into the wall outlet 6 Press to turn the printer on 48 Uninstall and reinstall software Uninstall the printer software and then reinstall it For more information see Uninstalling and reinstalling the software on page 66 Page does not print These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages in the Troubleshooting chapter of the User s Guide on the CD Check power If the light is not on see Power button is not lit on page 47 Reload paper Remove and then load paper Check ink Check the ink levels and install new print cartridges if necessary Check print cartridges 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 3 Reinsert the cartrid
77. umbers and times may change without notice For the most recent phone numbers available see the printed warranty statement that shipped with your printer Note For additional information about contacting Lexmark see the printed warranty that shipped with your printer E mail support For e mail support visit our Web site E mail Support varies by country or region www lexmark com and may not be available in some instances Click CUSTOMER SUPPORT Visit our Web site at www lexmark com Click Technical Support Select a country or region and then select Select your printer family the Customer Support link Select your printer model Note For additional information about contacting Lexmark see the printed From the Support Tools section click e warranty that shipped with your printer Mail Support Complete the form and then click Submit Request Limited Warranty Description Where to find US Where to find rest of world Limited Warranty Information To view the limitations and conditions of Warranty information varies by Lexmark International Inc this limited warranty see the Statement of country or region See the printed furnishes a limited warranty that this Limited Warranty included with this warranty that shipped with your printer will be free of defects in printer or set forth at printer materials and workmanship fora www lexmark com period of 12 months after the Click CUSTOMER SUPPORT origin

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