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QAQ00_01_02 service manual

1. 4 3 Power sequence POWER SEQUENCE VIN SI x DS WL 3VALW 5VALW J 1 1VALW ON OFFBINE NOTEI gt n F EC gt FCH EC RSMRSTH jii l EC gt FCH PBIN OUT l i TB FCH gt EC FCH SLP RI 3 EC gt PWR SYSON gt k 1 5V FCH gt EC eR SLP S 15 EC gt PWR SUSP gt k 43VS 5VS 0 75VS DUET 1 8VS ff EC gt PHR 1 1VS_ON e I 1 1V8 TI T E EC gt PWR VR_ON PRI CORE CPU CORE NB NOTE PWR gt EC VGATE IN JIT Inverter Interface Inverter Interface Signal I O Voltage Level Description INVPWR power 5V 5V output for inverter GND power OV 0 7A Power system return PWM 0 5V Adjust LCD brightness by burst mode Enable 0 5V Backlight on off control pin active HIGH 12 1 13 3 14 1 and 15 1 Inverter Input connector CNT Molex 53261 0690 Pin No Symbol Description 1 5V Input Voltage 2 5V Input Voltage 3 PWM Adjust brightness 4 ENABLE Back light on off control L OFF H ON 5 GND Power system return 6 GND Power system return Output connector for 12 1 CN2 JST SM02 4 0 B BHSS 1 or JST SM03 8 0 B BHS Please mark CAUTION HIGH VOLTAGE around CN2 JST SM02 4 0 B BHSS 1 Pin No Symbol Description 1 HV Connected to high voltage of LCD lamp 2 LV Connected to low voltage of LCD lamp JST SM03 8 0 B BHS Pin No Sy
2. b Troubleshooting procedures in Yes If the password message displays type the password then press Enter Is Windows being lo aded Figure 6 1 Troubleshooting flowchart 1 2 section 6 3 No Perform diagnostics program Chapter 6 pe ee i i A Perform the keyboard Does typed characters appear correctly No _ _ Troubleshooting procedures oa in section 6 5 L Insert the diagnostics disk into FDD Then run the diagnostics test program v Yes er aie a l ies Perform the FDD lt lt Is the diagnostics test loaded ea No gt Troubleshooting procedures _ l IT in section 6 4 F Yes Allow each test to perform automatically La de After confirming which delitti Ps diagnostics test has detected diatasi burrat pe Yes ji an error perform the 8 appropriate procedure as outlined below No Y System is normal End Figure 6 1 Troubleshooting flowchart 2 2 If the diagnostics program cannot detect an error the problem may be intermittent The test program should be executed several times to isolate the problem When a problem has been located perform the appropriate troubleshooting procedures as follows e If an error is detected by the main battery test perform the Power Supply Troubleshooting procedures in Section 6 2 If an error is detected by the display test perform the Disp
3. 0 75V 0 787 0 375 OA 0 4A 0 5A 0 6A 1V V V VCCSA 0 8 0 9V 0 945 0 02V OA 4 2A 6A 7 65A 55V V VOGA CORE 0 8 0 95V 0 975 0 05V OA 14A 20A 25A 5V V CPU CORE 0 3 1 25V 1 35V 0 06V OA 37A 53A 70A V GFX_CORE 0 0 1 28V 1 3V 0 06V OA 14A 20A 40A V Fast Charge 12 12 6V 13 05 0 15V 2 95A 3 114 3 42A LI ION 6Cell V V A Fast Charge 12 12 6V 13 05 0 15V 2 95A 3 114 3 42A LI ION 9Cell V V A VIN current 18 19V 20V 4 52A 4 74A 4 98A V Protection OVP 5VALWP 5V 108 114 3VALWP 3 3V 112 120 1 05VCCP 1 05V 111 119 1 5VP 1 8V 111 119 VCCSA 0 9V 111 119 VGA_CORE over 60mV of programmed VID level CPU_CORE over 160mV of programmed VID level GFX_CORE over 160mV of programmed VID level OCP 5VALWP 8 32A 3VALWP 6 88A 1 05VCCP 19 6A 1 5VP 13 4A 1 8VSP 4 88A VCCSA 9 8A VGA CORE 29 6A 4 2 Interface between Power with M B DC DC Signals O Voltage Description Level SUSP 0 5V Low Active system suspend control signal 51ON O floating Low Active POWER ON control signal VS 0 3 3V High Active RT8205 use this pin to control the 3 5V_ALWP FSTCHG 0 5V High Active ISL6251 use this pin to control the fast charge of charger CHGVADJ 0 3 3V JHigh Active ISL6251 use this pin to control the battery volta
4. 8X write 2 5 9 5mm SATA HDD 250GB 320GB 500GB 640GB 5400 7200rpm ESD HDD ME protection is supported support SSD design ready 8 Display 3 6mm 14 16 9 HD 1366 x 768 LED type backlight LCD 200nits 5 Points Average with 8ns response time 9 GPU Option 1 W O GPU for UMA SKU 2 DIS SKU with Nvidia N12P GE max to 2G DDR3 VRAM 128bit Optimus SRS support HD Audio One Audio in port One Audio out port headphone out no SPDIF support 10 Audio Internal Microphone Option with Internal Camera MIC with echo cancellation Software EQ support Synchronize to change sound output to HDMI 11 Speaker 2 stereo speakers 1 5W x 2 12 Express Card Slot One Express card slot 34mm only 13 Smart Card Smart Card support 14 Bridge Media Slot Support 5 in 1 push push type 15 Communication No modem Giga LAN 16 WLAN BT Combo WLAN only or W L BT Combo 17 Security BIOS Password Kensington lock Camera door Fingerprint Support for TPM 1 2 18 Internal Camera 1 3M 2 0M Pixel CMOS Camera With camera door 19 Keyboard 86 87 keys support with 101 102 key emulation without stick point Windows key Application key Standard pitch 2 5mm travel length Multi Language support Normal Track Pad with up down scroll zone and two buttons Support Multi finger feature Touch PAD ON OFF button USB3 0 x 1 USB2 0 x 3 power USB 2 USB2
5. OS setting Press Lid switch Power Button depends on ACPI OS setting The Power Button is pressed for 4 seconds Power Button Override User selects the Shut down Option in the Windows Shut Down menu Critical Low battery depends on ACPI OS setting Thermal critical shutdown performed by EC firmware Note1 The backlight of LCD should be off when WOL from S3 as it is remote wake up Notez the S3 S4 transition results in the system transitioning to the SO state first so OS can save the context to the hard disk The system BIOS KBC will not be involved for S3 S4 transition The system power scheme will wake the machine from S3 and then transition to S4 Hibernation The backlight of LCD is off during this transition 2 6 5 Storage Devices and Batteries Possible storage devices are FDD HDD CD ROM and DVD ROM e Floppy Disk and Hard Disk CD ROM and DVD ROM The BIOS must report the correct types of these devices if the drive is installed in the system during POST Two devices which belong to the same category are not supported in this notebook e Batteries The BIOS must follow ACPI specification and report the correct number of the installed battery and status 2 6 6 Bootable Device The system is capable of booting from onboard HDD external USB Floppy and USB ATA Flash device 2 6 7 Embedded controller The keyboard controller will act as the ACPI embedded controller and support the AC
6. 0 e SATA Combo x 1 RJ45 x 1 HDMI x 1 CRT x 1 DC in jack x 1 5 in 1 flash card reader x 1 Microphone in x 1 with color Headphone out x 1 with color Express Card 34 x 1 Smart Card x 1 option Kensington lock Wireless Kill Switch LED X 1 for All RF Internal Microphone 23 System Status Indicators 1 Caps Lock White 1 Num Lock White 1 Power Button LED White 1 LED for TP on White 1 LED for IDE HDD activity Red 1 LED for System status Power On Suspend Green NA 1 LED for Battery status Charging Full L1 L2 Green Green Red 1 LED for Blue tooth Wireless Card Enable Disable Green NA User Keys Hot Key Power button support software off 4 sec x 1 Touch pad ON OFF button x 1 Power USB Switch x 1 Function button x 3 AC Adapter 65W for UMA 90W for DIS Power cord 1 8m Battery 6 9cell Leverage from NCL50 with quick charge support Li On 18650 type 4300mAh 4400mAh 5200mAh 7800mAh Software Insyde BIOS Suspend to DRAM HDD Security Supervisor Password USB memory Boot support Support SMBIOS 2 4 PCI2 2 Support PXE Wake on LAN from S3 Wake on LAN from S4 S5 in AC mode OS Windows 7 Ultimate 32 64bit support Windows XP driver ready Mini Card Half size x 1 WLAN only or W L BT Combo Regulatory TBC EMI FCC B CE VCCI BSMI Safety Compliant to UL CB BSMI Energy Star WHQL LOGO Env
7. AC power cord are firmly plugged into the DC IN socket AC adaptor inlet and wall outlet If these cables are connected correctly go to Check 3 Check 3 Make sure that the DC IN input port socket is firmly secured to the system board of the computer If the DC IN input socket is loose go to Procedure 5 If it is not loose go to Check 4 Check 4 Use a millimeter to make sure that the AC adaptor output voltage is close to 19 V If the output is several percent lower than 19 V go to Check 5 If the output is close to 19 V go to Check 6 Check 5 Connect a new AC adaptor or AC power cord If the battery LED does not light go to Check 6 Check 6 Make sure the battery pack is installed in the computer correctly If the battery is properly installed and the battery LED still does not light go to Procedure 4 Procedure 4 Diagnostic check The power supply may not charge the battery pack Perform the following procedures Reinstall the battery pack Attach the AC adaptor and turn on the power If you cannot turn on the power go to Procedure 5 Run the Diagnostic test following the procedures described Tests and Diagnostics If no problem is detected the battery is functioning normally Procedure5 Replacement check The system board may be disconnected or damaged Disassemble the computer following the steps described Replacement Procedures Check the connection between the AC adaptor and the system board A
8. Card lt Enabled gt POST Hotkey Delay lt 0 gt UMA Share Memory Size lt 32MB gt Power On Display lt LCD gt USB Legacy lt Enabled gt F1 Help N Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit lt Select Screen Enter Select SubMenu F10 Save and Exit Numlock Enter this menu you can choose the ON or Off in this submenu This function just works under DOS In OS number lock is controlled by EC Peripheral Configuration Enter this menu it can display the submenu Bluetooth lt Enable gt Wlan lt Enable gt Camera lt Enable gt Card Read lt Enable gt Azalia lt Auto gt You can select Enabled or Disabled in the above submenu and in the submenu Azalia lt Auto gt you also can select Auto Enable or Disable Configure SATA as Choose HDD mode through selecting the IDE mode or AHCI mode VT You can select the Disabled or Enabled in this menu Express Card You can select the Disabled or Enabled in this menu according to the owner requests UMA Share Memory Size You can select the share memory size for UMA use 32MB 64MB 128MB could be selected Power On Display You can select the display device when power on lt LCD gt lt CRT gt lt HDMI gt can be selected When set to auto selected the SBIOS will detect attached display device and chose the highest priory device to display The display priority is LCD
9. Environment e Temperature Operating 5 35 C Storage 20 65 C e Humidity 10 90 without condensation e Altitude Operating sea level up to 10 000 ft e Storage sea level up to 40 000 ft 1 24 Thermal e No throttling occur with running ThermNow 80 or 3DMark06 at 28 C and no shut down at 35 C e Thermal protection e HW thermal protection e Shutdown system Thermister for CPU e TBD 3 C local temperature of PCB will define it with real system e Shutdown system Thermister for Battery e TBD 3 C local temperature of PCB will define it with real system e CPU thermal protection e Throttling HTC enabled e SW shutdown 100 C Tj e Shutdown 125 C T junction of CPU e Acoustic noise e 42 dBA for CPU 35 C 2 Mechanical Specification FOR 14 Notebook 344mm W 237 5mm D 19 35mm H Front amp 33 3mm H Rear 2 2Kg including HDD DVD and BATT module e For securitv can use Kensington Lock 2 3 Mechanical Material e Plastic PC ABS Mitusbishi 8906C9 MB8800 e Mitusbishi BK30 TMB1615 ABS PC 15 TALC BABYER DP3002 PC ABS Chapter 2 Software Specification 2 1 System Components Summary 1 Dimension 340 x 244 x 34 4mm 2 Weight 2 24kg gh si Sa series 4 Chipset HM65 Support DDR3 1066 1333MHz 1G 2G 4G 5 Memory Support 2 So DIMMS up to Max 8GB 4GB 2 No on board memory 6 Optical Device Option Fixed 12 7mm height SATA ODD DVD Super Multi DVD RAM R RW R RW
10. If the replacement television works the original set may be damaged If the replacement set does not work the system board may be damaged 18 Chapter 6 Touch Pad Troubleshooting Touch Pad connection check Procedure 1 Touch Pad replacement check Procedure 2 Replace system board Figure 6 8 Touch Pad troubleshooting process To determine if the computer s built in Touch Pad is functioning properly perform the following procedures Figure 6 8 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 Touch Pad connection check Procedure 2 Touch Pad replacement check Procedure 1 Touch Pad connection check The Touch Pad is connected by the Touch Pad FPC to the system board Make sure the Touch Pad FPC cable is firmly connected to the Touch Pad and system board Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure 2 Touch Pad replacement check The Touch Pad unit or FPC may be defective or damaged ze Chapter 6 Speaker Troubleshooting START ies Perform audio source test Procedure 1 E E Speakers are not Doallsources have gt No faultv Continue same problem troubleshooting L P see Figure 2 1 T Pe
11. gt CRT gt HDMI USB Legacy You can select the Disabled or Enabled in this menu according to the owner requests 2 10 4 Security Menu This menu shows the security setting such as TPM User and Supervisor Password HDD Password and Power on Password InsydeH20 Setup Utility Main Advanced Security Boot Exit TPM Status XXXXXXXX TPM Operation INo Operation TPM Force Clear Enabled Details see the following Help Information Supervisor Password Clear Set Supervisor Password Power on Password Disabled F1 Help TL Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit t Select Screen Enter Select SubMenu F10 Save and Exit TPM Status Show the TPM status Enable and Active or Disable and Inactive TPM Operation Enable Disable TPM Function This option will automatically return to No Operation TPM Force Clear This item will show when the TPM Operation be set Enable and Active used to enable disable TPM Force Clear function Supervisor Password Show the Password status Clear or Set Set Supervisor Password Install or Change the password Power on Password Enable or disable the Power on Password You only can enable disable Power on password after the Supervisor password is set Help information Set Supervisor Password Install or change the password and the length of password must be greater than one word Po
12. no response go straight to Procedure 3 Procedure 2 Drive cleaning check Insert a CD DVD drive cleaning disk into the drive clean according to the drive cleaning product instructions If the problem persists go to Procedure 3 Procedure 3 Software check Ensure that the appropriate driver has been installed on the computer for the CD DVD drive Procedure 4 Diagnostic test The CD ROM DVD ROM test program stored in the Diagnostics Disk will test the drive s ability to play an audio CD as well as the functions of the CD control buttons If any errors occur while executing the diagnostic program go to Procedure 5 Procedure 5 Connection check and replacement check The DVD ROM drive or the CD RW DVD ROM drive connects to the system board The drive may be disconnected or the drive or system board may be damaged Replacement Procedures and perform the following checks Check 1 Make sure the drive is firmly connected to the system board If the connection is good and there is still an error go to Check 2 Check 2 The drive or drive cable may be defective or damaged Replacement Procedures If the drive is still not functioning properly perform Check 3 Check 3 The system board may be damaged et Chapter 6 Wireless LAN Troubleshooting START Y Perform diagnostic test Procedure 1 v p Wireless LAN lt Was an wireless LAN problem delected No K system is not faulty T Yes P
13. perform Check 4 Check 4 Replace the LCD FL cable with a new one and test display again If the problem still exists perform Check 5 Check 5 Replace the CPU with another of the same specifications If the problem still exists perform Check 6 Check 6 The system board may be damaged Replace it with a new one 19 Chapter 6 Keyboard Troubleshooting START Perform external keyboard check Procedure 1 Does the external l keyboard function ok2 Yes l Perform diagnostic check Procedure 2 Was a keyboard problem detected i y Yes L Perform connector and replacement check Procedure 3 Replace svstem board Figure 6 4 Kevboard troubleshooting process Y Keyboard is not faulty Continue troubleshooting refer to Figure 2 1 To determine if the computer s keyboard is functioning properly perform the following procedures Figure 6 5 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 External keyboard check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Procedure 1 External keyboard check Connect a USB keyboard to one of the computer s keyboard mouse ports then boot the computer The computer automatically detects the external keyboard If the external keyboard works correctly the internal keyboar
14. Block The Flash ROM used in many systems today offer the customer the advantage of electronically reprogramming the BIOS without physically replacing the BIOS ROM This advantage however does create a possible hazard power failures or fluctuations that occur during updating the Flash ROM can damage the BIOS code making the system unbootable To prevent this possible hazard many Flash ROM include a special non volatile region that can never be erased This region called the boot block contains a fail safe recovery routine If the boot block finds corrupted BIOS it prompts the end user to insert a diskette from which it loads several files that replace the corrupted BIOS on the Flash ROM with an uncorrupted one 2 4 Thermal management Please refer to Keyboard BIOS specification 2 5 Power Management for ACPI mode 2 5 1 Introduction The notebook supports ACPI The system will dynamically switch to ACPI mode for configuration and power management when an ACPI OS is loaded When ACPI is not loaded and enabled the power management function will be disabled 2 5 2 System Time outs If the system is running in ACPI mode system Time outs is handled by the operating system BIOS time outs are disabled System time outs are set using the control panel power applet 2 5 3 System Power Management The overall system can be in one of the system power states as described below ACPI mode Power Management Mech Off G3 All devices in th
15. Chapter 1 System Description Specification 1 SCOPE This document describes the functional specifications for the Compal Notebook personal computer QAQ00 01 02 series The system is hardware and software compatible with the IBM PN ATX personal computer 1 1 CPU e AMD Zacate 1 6G dual core 1 5G Single core 40nm 18W APU FT1 BGA e AMD Ontario 1 0G dual core 1 2G Single core 40nm 9W APU FT1 BGA 1 2 Chipset e Hudson M1 1 3 Memory e Support 2 SODIMMS DDR3 1066MHz 1G 2G module Max4G 1 4 Display e 14 5 2mm 16 9 LED 1366x768 1 5 Audio e HD Audio 2 x1 5w Speakers Microphone in and headphone outsupport 1 6 Camera Option e 0 3 M and 1 3M Pixel CMOS Camera w USB2 0 interface 1 7 Keyboard e NAW20 chocolate cap e 86 87 keys support with 101 102 key emulation without stick point e Windows key Application key Standard pitch 2 5mm travel length e Multi Language support 1 8 Hard Disk Drive HDD e SATA HDD e 9 5mm height 2 5 inch 5400 7200rpm e Capacity 250GB 320GB 500GB 1 9 Optical Disc Drive ODD e SATA ODD e Fixed 12 7mm height tray load e DVD Super Multi DVD RAM R RW R RW 8X write e Support Double Layer Recording is required 1 10 Communication e LAN 10 100 LAN 1000 Giga LAN option e WLAN BT combo card 802 11BGN BT2 1 e Wireless LAN 802 11 b g 802 11 b g n via Mini Card option 1 11 Pointing Device e Touchpad with up down scroll zone and two buttons e Support Multi Touch for Windows 7 1 12 Fl
16. D backlight If the system is running under ACPI mode e The operating system will determine what action to take when the lid is opened and closed The function of lid switch will follow the OS setting in power management Nothing Standby or Hibernate If nothing the backlight must turn off when the lid is closed 2 2 1 4 System status indicators Please refer to Keyboard BIOS specification 2 3 Core BIOS Features 2 3 1 Multi Boot The notebook can support Multi Boot for selecting the boot sequence of Hard Drive Removable Devices CD ROM DVD Drive and Network in Setup 2 3 2 Quiet Boot Quiet Boot replaces the customary technical messages during POST with a more visually pleasing and comfortable display OEM screen During POST right after the initialization of VGA The notebook displays an illustration called the OEM screen during system boot instead of the traditional POST screen that displays the normal diagnostic messages The OEM screen stays up until just before the operating system loads unless e Pressing lt F2 gt to enter Setup e Pressing lt F12 gt to enter Boot Menu e Whenever POST detects a non terminal error it switches to the POST screen near the end of POST just prior to prompting for a password e Ifthe BIOS or an option ROM request keyboard input the system switches over to the POST screen with prompts for entering the information POST continues from there with the regular POST screen 2 3 3 Boot
17. PI EC protocol and interface 2 7 PC2001 The notebook must meet Microsoft Logo requirements in accordance with the PC2001 Guide and the Microsoft Logo test programs 2 8 Miscellaneous Features 2 8 1 BIOS ROM It depends on the platform design architecture Sharer ROM or Non Sharer ROM Intel ME SKU and so on Non Sharer ROM SBIOS and EC BIOS have each SPI ROM chip separately the EEPROM is inside EC BIOS area BIOS will copy a full set of EEPROM data to SBIOS ROM at the first POST or EEPROM data is updated to speed up the EEPROM access Sharer ROM The EC BIOS EEPROM and SBIOS are all inside one SPI ROM chip 2 8 2USB Support This feature allows the use of a USB keyboard to access BIOS Setup and to be used in DOS without additional drivers USB floppy boot and Crisis Recovery from USB floppy is also supported The driver provides other USB devices support after loading the operating system 2 8 3 Flash utility one BIOS ROM only The flash utility can be used to program both system and keyboard BIOS at the same time Before flash BIOS you must make sure that AC exist Or you will be forbidden to flash BIOS 2 8 4 Crisis Recovery This feature provides an opportunity for system that cannot boot up With a crisis floppy diskette the system can perform crisis recovery by using internal PS2 keyboard To perform crisis recovery using keyboard do the following Power off the system Plug in the USB floppy drive with crisis floppy di
18. Values F9 Setup Defaults Esc Exit lt Select Screen Enter Select SubMenu F10 Save and Exit Help information Use lt gt or lt gt to select a device then press lt F5 gt to move it down the list or lt F6 gt to Move it up the list Press lt Esc gt to escape the menu 2 10 6 Exit Menu InsydeH20 Setup Utility Main Advanced Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Optimal Defaults Details see the following Help Information F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Screen Enter Select gt SubMenu F10 Save and Exit Exit Saving Changes Allows the user to save changes to NV Storage and reboot system The following message is prompted when user press Enter on the item Exit Saving Changes Yes No Yes Save Changes Exit SETUP and reboot No Back to previous screen Exit Discarding Changes Allows the user to discard changes and continue the boot operation The following message is prompted when user press Enter on the item Exit Discarding Changes Yes No Yes Discard Changes and Continue the boot operation No Back to previous screen Load Optimal Defaults Allows the user loads default value in CMOS Setup The following message is prompted when user press Enter on this item Load Optimal Defaults Yes No It still stay in Setup when press a key Help information Ex
19. age Input voltage range 90 264Vrms 2 2 Input Frequency Input frequency range 47 63 Hz 2 3 Input current Input current should be lower than 1 5 0 8Arms under full load and 100 240Vrms input voltage conditions 2 4 Inrush Current Inrush current should be less than 220A and no damage under full load and cold start 100Vrms and 240 Vrms input voltage 2 5 Leakage Current The total combined leakage current shall not exceed 100 microamperes when tested at 254 Vrms 60 Hz ina normal operating condition 2 6 Power Consumption Input power saving should be lower than 0 5 Watts under No load at 230 Vrms input voltage conditions 2 7 Efficiency Efficiency should be greater than 85 at full load input voltage 115 230Vrms 3 OUTPUT CHARACTERISTICS 3 1 Output Characteristics Output voltage load current voltage regulation and output noise of power supply should meet the specifications which defined on the tables below Table 1 Electrical Characteristics overview Item Performance Remarks Output Voltage Rating 19Vdc Output Range 18 5V 20V Full Load 4 74A Min Load 0 0A Peak Load 6 3A Vo regulation 18V 20V 5minutes 115Vac 230Vac input Cold start ambient 25 C Max Ripple Voltage 300mVp p Note 1 Line Regulation 1 Load Regulation 18 5V 20V Dynamic Load 18 5V 20V Note 2 Hold up Time 5 mS Min Full Load amp 115Vac 60Hz input Phase 90 degree Vo 18 5Vdemin ambient 25 C Note 3 Turn on Time 3 S Ma
20. ash card reader s 3 in 1 Card Reader SD MMC MS don t support XD card 1 13 I O Ports e USB 2 0 x 3 w o Power USB feature s HDMI x1 e RGB VGA port x 1 e Microphone in x 1 Headphone out x 1 DC in jack e 3 in 1 Flash Card Reader SD MMC MS x 1 e Internal microphone x 1 e RJ45x 1 1 14 System Status Indicators e 1 K B indicators Caps Lock s 1 Power Button LED e 1 LED for IDE HDD activity e 1LED for System status Power On Suspend Blue e 1LED for Battery status Charging Full L1 L2 e 1 LED for Blue tooth Wireless Card 1 15 Control Button e Power button support software off 4 sec x 1 e Magnetic lid switch control for system standby wakeup 1 16 AC Adapier e Universal AC adapter 65W with 19V DC 3 pin 240V AC cable 1 17 Battery e 6 cell Li On 18650 type 4400 mAh 4500mAh 5100 mAh 5200mAh e Life Cycle 70 Design Capacity after 300 Cycles in 25degreeC 1 18 Software e Insyde BIOS e Suspend to DRAM HDD e Security Power On Password Supervisor Password e USB memory Boot support e TPM support e Support SMBIOS 2 4 PCI2 2 e Support PXE e Wake on LAN from S3 e Wake on LAN from S4 S5 in AC mode 1 19 OS e Windows 7 Ultimate 32bit 64bit 1 20 Mini Card e One mini card slot for half size WLAN card or WLAN BT combo card 1 21 Security e BIOS Password Kensington lock TPM Option 1 22 Regulatory e EMI FCC B CE C Tick BSMI e Safety Compliant to UL CSA CB e Energy Star WHQL LOGO 1 23
21. ately Processor Type This field shows CPU type and speed Total Memory This field reports the memory size of the extended memory with an integer in the system Serial Number This field displays the serial number max size support to 32 bytes UUID This field display the UUID the length is 16 bytes Help information System Time hh mm ss This is the help for the hour field Valid range is from 0 to 23 INCREASE REDUCE hh mm ss This is the help for the minute field Valid range is from 0 to 59 INCREASE REDUCE hh mm ss This is the help for the second field Valid range is from 0 to 59 INCREASE REDUCE System Date mm dd yy This is the help for the month field Valid range is from 1 to 12 Error checking will be done against month day year combinations that are not supported INCREASE REDUCE mm dd yy This is the help for the day field Valid range is from 1 to 31 Error checking will be done against month day year combinations that are not supported INCREASE REDUCE mm dd yy This is the help for the year field Valid range is from 2000 to 2099 Error checking will be done against month day year combinations that are not supported INCREASE REDUCE 2 10 3 Advanced InsydeH20 Setup Utility Main Advanced Security Boot Exit Num lock lt Off gt Peripheral Configuration gt ata Details see the following Configure SATA as lt AHCI gt Help Information Express
22. d or its connections may be faulty Go to Procedure 2 If the external keyboard appears to have the same problem as the internal keyboard the system board may be damaged Procedure 2 Diagnostic test Run the Diagnostic Program which will automatically execute the Keyboard Test Refer to Chapter 3 Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the keyboard is functioning properly Procedure 3 Connector and replacement check The keyboard and or system board may be disconnected or damaged Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is firmly connected to the system board If the connection is loose reconnect firmly and repeat Procedure 2 If there is still an error go to Check 2 Check 2 The keyboard may be damaged If the problem still exists perform Check 3 Check 3 The system board may be damaged Replace it with a new one 12 Chapter 6 External USB Devices Troubleshooting START Perform external device and connection check Procedure 1 Does the device function Xes Check USB port i when connected to a connection different USB port Does an alternative USB Yes Original USB device function correctly device is faulty R No Y Replace system board Procedure 2 Figure 6 5 Exter
23. e system are turned off ompletely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely orking GO S0 Individual devices such as the CPU and hard disk may be power managed in this state S3 Sleeping State PU set power down GA Suspend New Card Suspend Audio Suspend Hard Disk Power Down ODD Power Down uper I O Power Down S4 Sleeping State ystem Saves all system states and data onto disk prior to power off the whole system 2 5 4 Device Power Management Under ACPI mode the device specific power management supported by this notebook includes the CPU throttling monitor power management and the hard disk 2 5 4 1 CPU power management e ACPI mode The operating system detects when the system is idle and places the CPU in one of the 3 CPU low power states C1 C2 C3 up to C6 depending on how much latency it believes the system can afford The C1 state is simply the CPU halt instruction The C2 state is the CPU stop grant state The C3 state is the CPU stops clock state The CPU stays in this state until an interrupt occurs 2 5 4 2 Hard Disk The operating system uses the spin down timer of the hard drive to set time outs The BIOS time out of the hard disk must be disabled in ACPI mode The user can sets the hard disk spin down time out in the control panel power applet 2 5 4 3 Display Device The monitor can be turned off after a period of no activity based on the settings o
24. edure 2 c Check power supply connections Procedure 3 si Can you turn the N Run diagnostic program x computer on Pai Tes Procedure 4 No Perform internal connection No gt check Procedure 5 Are the internal power gt connections secure Yes Replace system board Figure 6 2 Power Supply Troubleshooting Process The power supply controls many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The flowchart in Figure 6 2 gives a summary of the process The procedures described in this section are Procedure 1 Power status check Procedure 2 Adaptor battery replacement Procedure 3 Power supply connection check Procedure 4 Diagnostic check Procedure 5 Internal connection check Procedure 1 Power Status Check The following LEDs indicate the power supply status Battery LED The power supply controller displays the power supply status through the Battery and the POWER LEDs as listed in the tables below Table 2 1 Battery LED Battery State LED colors Definition Charging Amber solid on Battery charging with AC blue solid on Battery fully charged by AC color off Battery abnormal stop charging with AC Bad cell Overheated Discharging Amber blinking Battery within l
25. eps below starting with Procedure 1 and continue with the other procedures as required Procedure 1 Camera connection check Procedure 2 blue tooth replacement check Procedure 1 Camera connection check The Camera is connected by the Camera cable to the system board Make sure the camera cable is firmly connected to the camera board and system board Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure 2 Camera replacement check The camera board or cable may be defective or damaged Blue tooth function Troubleshooting START Perform bluetooth function procedure 1 Blue tooth Does blue tooth x l no module is not function NG faulty yes Perform blue tooth module replacement check procudure 2 Replace system board end Figure 6 13 blue tooth trouble shooting process This section describes how to determine if the computer s blue tooth is functioning properly Figure 6 13 outlines the process Perform the steps below starting with Procedure 1 and continue with the other procedures as required Procedure 1 blue tooth connection check Procedure 2 blue tooth replacement check Procedure 1 blue tooth connecti
26. erform connector and replacement check Procedure 2 v Replace wireless LAN antenna unit v Replace system board END Figure 6 11 Wireless LAN troubleshooting process The wireless LAN antenna wire wireless LAN unit or system board may each be the source of a wireless LAN fault Any of these components may be damaged To determine if the computers wireless LAN system is functioning properly perform the following procedures Figure 6 13 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the wireless LAN test Refer to Chapter 3 Tests and Diagnostics for more information on the program If an error is located go to Procedure 2 If an error is not located the wireless LAN system is functioning properly Check 1 Make sure the wireless select switch installed in your installed programs Check 2 press keyboard Fn F2 make sure wireless is enable If the program persist go to Procedure Procedure 2 Connector and replacement check The wireless LAN antenna wireless LAN unit or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure that the wireless LAN antenna i
27. f the OS 2 5 4 4 System Wake Up Sources The table below lists the wake up events for all low power states required Internal Keyboard Ys No No No Internal pointing device No No M No ee fe de No LAN On board es AC mode only Yes AC mode only RTC es AC mode only Yes AC mode only es Field Process required identifies that further process for the occurred events must be processed during wake up or resumes procedure 2 5 4 4 1 LAN LAN On board S3 Standbv LAN is supported wake up from S3 w AC DC mode S4 Hibernation S5 LAN just only support wake up from S4 S5 w AC only BIOS will enable or disable WOL based on device manager setting 2 5 4 4 2 Real Time Clock Alarm The Real Time Clock alarm interrupt will wake the system from Standby DC AC Hibernation AC mode only and S5 AC mode only 2 5 4 4 3 Critical Low Battery Critical low battery event can wake the system from Standby DC mode in ACPI mode 2 5 5 Hibernation To support the hibernate state the save to disk partition or file will be created by the operating system if the user select to enable the hibernation It is the responsibility of the operating system to save the system state to a disk file and restore the system state when it is turned back on 2 6 ACPI Advanced Configuration and Power Interface 2 6 1 Introduction The Advanced Configuration and Power Interface ACPI is a well specified power management and configurati
28. f the replacement set does not work the system board may be damaged 16 Chapter 6 HDMI troubleshooting 4 PerformHDMIconnection check procedure 1 Does replace HDHI cable fuction property replace HDMI cable PerformHDMIset check Precedure 2 HDMI fuctioning Ok s replace system board Figure 6 7 HDMI troubleshooting process Use different HDMI set To determine if the computer s HDMI port is functioning properly perform the following procedures Figure 6 7 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 HDMI connection check Procedure 2 HDMI set check Procedure 1 HDMI connection check The HDMI cable may be damaged or the connections may be loose Perform Check 1 Check 1 Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI port of the computer If the cable is connected correctly go to Check 2 Check 2 Make sure the HDMI port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The HDMI cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 HDMI set check The HDMI set may be faulty Perform Check 1 Check 1 Try using the set for HDMI reception If it does not work the set may be damaged If the set does work perform Check 2 Check 2 Try connecting a different HDMI to the computer
29. fter checking the connection perform Check 1 Check 1 Use a millimeter to make sure that the fuses on the system board are not blown If a fuse is not blown go to Check 2 If a fuse is blown go to Check 3 Check 2 Make sure that the battery cable is firmly connected to the system board If it is connected firmly go to Check 3 Check 3 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 B Chapter 6 Display Troubleshooting START Perform external displav check Procedure 1 Does the external l displav function ok2 No l Perform diagnostic check Procedure 2 a A Displav is not Was a display faultv Continue problem detected troubleshooting U refer to Figure 2 1 Yes L Perform connector and replacement check Procedure 3 Replace system board Figure 6 3 Display troubleshooting process This section describes how to determine if the computer s display is functioning properly The process is outlined in Figure 6 3 Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 External display check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Procedure 1 External display check Connect an external display to the computer s external monitor port then boot the computer The com
30. ge IREF 0 3 3V High Active ISL6251 use this pin to control the battery current ADP_ O 0 3 3V High Active ISL6251 send signal to EC control the adapter ACOFF 0 5V High Active turn off the Adaptor power for battery automatic learning cycle ACIN O 0 5V High Active provide to EC to mean the Adaptor power is present VS_ON O 0 3 3V High Active provide toG718 when CPU OTP POK 0 3 3V High Active 3 5V_ALWP PGOOD signal to enable 1 1VALWP SYSON 0 3 3V High Active EC provide this signal to enable 1 5VP SUSP 0 3 3V High Active EC provide this signal to enable 0 75VSP DGPU_PWR_ EI 0 3 3V High Active PCH provide this signal to enable N VGA_COREP GPU_VIDO 0 3 3V The VGA CORE voltage depends on those GPU_VID1 VID VDD SENSE l 0 85 0 9 VOGA CORE Romote Sense 75V VGATE O 0 3 3V High Active it will go high when CPU_CORE is within SPEC VR_ON 0 3 3V High Active turn on off the CPU_COREP IC BATT TEMP JO 0 5V Analog signal NS87570 using this voltage level to calculate battery s temperature SMD SMC I O 0 5V SMbus communication E Analog signal ENE926 using this voltage level SOU OM el oN for battery over voltage protection VIN I O 19V Adapter input power VR SVID DAT I 0 3 3V Control CPU CORE output voltage VR_SVID_ALR T VR_SVID_CLK VCCSENSE 0 1 35V CPU_CORE Romote Sense VSSSENSE VCC_AXG_SE I 0 3 1 3V GFX_CORE Romote Sense NSE VSS_AXG_SE NSE
31. h Reserved 2 ea for keyboard used EEPROM initialized flag FEh Set to AAh when the EEPROM me initialized Assettag number eooh 23Fh ba 64 bytes for DMIType3 for 64 bytes for DMIType3 Type 3 2 9 5 OEM Active 1 0 2 0 2 1 and KMS activation Support OEM Activation 1 0 a k a SLP 1 0 is used to activate Windows XP To support it BIOS needs to populate OEM string in the 0xF000 segment during POST OEM Activation 2 0 a k a SLP 2 0 is used to activate Windows Vista To support it BIOS needs to populate ACPI SLIC table during POST For projects supports Windows 7 SLP 2 1 is required to support MS claims the Windows marker is MS s IP and cannot appear on non Windows OS SKUs An EEPROM flag OS_SKU refer Sec 4 10 4 is defined to indicate the machine is shipped with Windows or non Windows OS The flag is programmed in the factory and BIOS needs to read this flag when populating OEM string ACPI SLIC table If the flag indicates the machine is shipped with non Windows OS BIOS will not load Windows marker structure in ACPI SLIC table KMS Activation support To support the KMS activation the SLIC table should be removed from the ACPI table To support multi customer BIOS should remove the SLIC table by setting EEPROM offset 0xF4 to 0x01 and populate the SLIC table if customer enter the OEM ID OEM table ID and OS_SKU in the EEPROM The customer should create customized BIOS with SLP2 0 2 1 market and public ke
32. ironment Temperature Operating 5 35 C Storage 20 65 C Humidity 10 90 without condensation 1 Thermal capacity 35 C ambient a Execute 3Dmark06 or TAT TDP CPU no throttling 2 Components 35 C ambient a Execute 3Dmark06 or TAT TDP all components pass thermal spec 3 Skin spec 25 C ambient Execute 3DMark2006 demo a Logic lower AT lt 25 deg C Discrete and 23 deg C UMA b Palm rest 8 Touch pad AT lt 12 deg C c Keyboard 8 keyboard rest T lt 15 deg C d Strip cover ATe20 deg C e I O port AT lt 25 deg C Driver CD W User Manual WSED SRS AP 2 2 System Controls 2 2 1 Buttons 2 2 1 1 Power Button The activity of the power button is as follows e If system is Off Hibernate System will be turned on while Power switch is depressed by more than 100 ms e If system is in Standby state System will resume while Power switch is depressed by more than 100 ms e f system on with legacy mode depress this button will turn off power If system is running in ACPI OS the power button acts as the sleep button and let OS controls the policy of power button which is defined in Power Option under the OS 2 2 1 2 Power Button Over ride Holding down the Power Button for 4 seconds will cause an unconditional transfer to the off state without notifying the operating system 2 2 1 3 Lid switch If the system is running under legacy mode e Closing the lid will turn off LC
33. it Saving Changes Exit system setup and save your changes Exit Discarding Changes Exit system setup and without saving your changes Load Optimal Defaults Load Optimal Defaults 2 11 OS Compatibility Windows 7 32bits and 64bits Chapter 3 Hardware 1 Major Sub assembly Specification System interconnection 1 1 Top View For QAQO2 Mic Conn Power Board Conn Finger Print Board Conn USB Board Conn Smart Card Conn 5in1 Conn NEW card Conn with socket TP Conn Speaker Conn LVDS Conn 1 2 Bottom view For QAQ02 blesh NO Description NO Description 12 D Sub Conn 21 Audio Jack Conn 13 RJ45 Conn 22 CPU Socket Conn 14 Battery Conn 23 USB2 0 Conn 15 S SATA HDD Conn 24 USB3 0 Conn 16 MINI Card Conn 25 ESATA Conn 17 SATA Odd Conn 26 HDMI Conn 18 DDR3 0 H 4 0 Conn 27 Fan Conn 19 DDR3 0 H 8 0 Conn 28 DC IN conn 20 Audio Jack conn 29 Chapter 4 DC DC CONVERTER 4 1 DC DC Power Plane V_mi V_typ V_max Vripple I_min l tvpjl max I peak n 3VALWP 3 1 3 3V 3 46V 0 1V OA 2 1A 3 0A 4 8A 5V 5VALWP 4 4 7 5 0V 5 25V 0 1V OA 2 8A 4 5A 6 62A 5V 1 5VP 1 4 1 5V 1 57V 0 06v OA 9 8A 14A 16 9A 2V 1 8VSP 1 7 1 8V 1 89V 0 9V OA 1 3A 2 1A 3A 1V VCCP 0 9 1 05V 1 10V 0 04v OA 9 8A 14A 18A 975V 0 75VSP 0 7
34. lay Troubleshooting procedures in Section 6 3 If an error is detected by the keyboard test perform the Keyboard Troubleshooting procedures in Section 6 4 If an error is detected when using an external USB device perform the External USB Devices Troubleshooting procedures in Section 6 5 e If an error is detected when using the CRT connection perform the CRT Failure Troubleshooting procedures in Section 6 6 If an error is detected when using the HDMI connection perform the HDMI Failure Troubleshooting procedures in Section 6 7 If an error is detected when using the touch pad perform the Touch Pad Troubleshooting procedures in Section 6 8 e If an error is detected when using the speakers perform the Speaker Troubleshooting procedures in Section 6 9 If an error is detected when using the CD DVD drive perform the CD ROM DVD Drive Troubleshooting procedures in Section 6 10 If an error is detected when using the Wireless LAN unit perform the Wireless LAN Troubleshooting procedures in Section 6 11 e If an error is detected when using the Camera perform the Camera Troubleshooting procedures in Section 6 12 If an error is detected when using the Bluetooth perform the Bluetooth Troubleshooting procedures in Section 6 13 N Chapter 6 2 Power Supply Troubleshooting START Check Power Supply Status Procedure 1 _ Are the DC IN and N Replace adaptor battery Battery LEDs lit we Proc
35. mbol Description 1 HV Connected to high voltage of LCD lamp 2 NC NC 3 LV Connected to low voltage of LCD lamp 4 4 Battery Specification 1 1 EE information 6cell 9cell 6cell Battery Design 5200 7800 7200 Capacity mAH Battery 3S2P 3S3P 3S2P Configuration Battery Nominal 11 1 11 1 11 1 Voltage V Single Cell Li Lion Li Lion Li Lion Chemistry Single Cell Type 18650 18650 18650 Single Cell 2600 2600 2400 Capacity mAH Dumb Smart Smart Smart Smart Battery Battery Battery Battery SMBus ver SMBus ver SMBus ver 1 1 1 1 1 1 Cycle Life 70 after 70 after 70 after 300cycles 300cycles 300cycles Nominal Charging 12 6 12 6 12 6 Voltage V Nominal Charging 3640 5640 5040 Current A Protection OVP OVP OVP OVP SUNCUGO UVP UVP UVP UVP OTP OTP OTP OTP OCP OCP OCP OCP SCP SCP SCP SCP RCP RCP RCP RCP Cell Cell Cell Cell imbalance imbalance imbalance imbalance FET Error FET Error FET Error FET Error 1 2 Battery Connector Pin Assignment Ping Symbo Comments Battery cannot be charged or discharged unless this pin is connected to GND 4 5 Adapter Specification 1 SCOPE This specification describes the physical functional and electrical characteristics of the 90 watts single output 19V 4 74A switching power supply It would be conformed to ENERGY STAR standard 2 INPUT CHARACTERISTICS 2 1 Input Volt
36. nal USB device troubleshooting process To determine if the computer s external USB devices are functioning properly perform the following procedures Figure 6 5 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 External device and connection check Procedure 2 Replace system board Procedure 1 External device and connection check The USB device may be damaged or the connection may be faulty Perform Check 1 Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets If the cable is connected correctly go to Check 2 Check 2 Plug the USB device into another USB socket there are three in all If the USB device still does not work go to Check 4 If the device functions correctly when connected to another USB port go to Check 3 Check 3 Make sure that the USB socket is firmly secured to the system board of the computer If the malfunction remains the system board may be damaged Go to Procedure 2 Check 4 Connect an alternative USB device to one of the computer s USB ports and then boot the computer The computer automatically detects the external device If the alternative USB device works correctly the original device may be damaged and should be replaced If the alternative USB device appears to have the same problem as the original device the system board may be damaged Go to Procedure 2 Procedure 2 Replace system board If the error
37. ocal Flat Panel display during POST when LFP attached the external display device Include VGA DVI HDMI and DP will display at the same time 2 8 6 Fast Boot The BIOS POST time should be within 10 seconds or less The BIOS POST time is measured by Microsoft Velocity Test Suite The POST timing test needs to include the worst case drive configuration internal or external and worst case memory configuration available via the retail channels The POST time testing environment does not include attachable devices such as USB keyboards external monitors printers PC Cards Port Replicators and etc 2 8 7 Wireless Control BIOS should report the wireless device include WLAN and BT exist and enable status to the EC namespace for the Kill Switch support 2 9 Customer Specific Features 2 9 1 Display of System Type and BIOS Version Number on Boot The development BIOS Version should start from 0 01 and the formal BIOS for MP should start from 1 00 2 9 2 CMOS RAM management For UEFI Code CMOS just reserve for kernel code Chipset code the variable storage had been replaced by flash part 2 9 2 1 CMOS Requirement for Debug Purpose For debug purpose BIOS could save data to CMOS NVO access by port 70h 71h offset 48h 4Fh 6Ch 6Fh and 70h 7Fh NV1 access by port 72h 73h offset 40h 57h and 60h 7Fh which are reserved for OEM use 2 9 3 System Management BIOS SM BIOS version 2 7 DMI 2 0 Limited DMI 2 0 BIOS information is pro
38. on check The blue tooth is connected by the blue tooth cable to the system board Make sure the blue tooth cable is firmly connected to the blue tooth device and system board Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks 2 Chapter 6 If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure 2 blue tooth replacement check The blue tooth device may be defective or damaged
39. on mechanism It evolves the existing collection of power management codes APM PnP BIOS and Etc 2 6 2ACPI Sleep Status BIOS must support the following sleep states S3 S4 and S5 2 6 3 Fast Resume BIOS must hands off the control to the operating system within the following time limits seconds Measured using the Microsoft VTS Velocity tool In addition total resume time from S3 must be completed within 5 seconds 2 6 4 Power State Transition Diagram The state transition diagram in ACPI mode is as follows From State Leave By Condition Enter State 3 Power Button SO Internal Keyboard RTC Alarm On board LAN WOL 1 Battery Critical Hibernation trip point reached 2 The timer timeout after the inactivity of selected timer in power scheme System Hibernate reaches the setting 2 Power Button On board LAN Oniv in AC mode RTC Alarm Oniv in AC mode Power Button On board LAN Only in AC mode RTC Alarm Oniv in AC mode Press Lid switch Sleep Button Fn F2 Power Button depends on ACPI OS setting User selects the Standbv Option in the Windows Shut Down menu ACPI OS timer ACPIOStimerexpired LA Low battery depends on ACPI OS setting Press Lid switch Sleep Button Fn F2 Power Button depends on ACPI OS setting User selects the Hibernate Option in the Windows Shut Down menu Critical Low battery depends on ACPI
40. oor NOTE Always start laptop disassembly by removing the battery pack first Follow the steps below to remove the thermal door Turn the notebook upside down Remove the 1 screws securing the bottom cover 1 1 2 Take off ODD screw take off 1pcs screw Disassemble ODD and HDD module along arrow and take off HDD amp ODD l 1 1 3 Take off Fun and Thermal module first take off 5 pcs screw pull out fan CONN then take out fan and thermal RCE PEMA SIT gt BR EREA thermal 1 1 5 Disassemble RAM 1 1 9 turn over computer and open LCD disassembled K B tool pick two pin assembler golden tape 1 1 10 Disassemble Keyboard 1 1 11 Open up power B gt speaker cable connector T P FFC amp MIC cable connector remove power B and speaker take off 3 pcs screw 2011 10 29 1 1 12 Disassemble upper nel 15 a hen ahead to rignt lift up upper a left amp rignt corner shake it and take off upper open upper from left corner and bring up upper limo pick up LVDS conn tape and push conn to rignt take off LVDS conn n 1 1 14 Disassemble Hinge Cap at lower screw two screws take off LCD 1 1 15 Disassemble M B amp USB B at lower screws 3 screws and take off M B amp USB B Aduiofi Rifijiowerfaj FEE M Audio RL Ru BIX FIK 1 2 LCD Part 1 2 1 Disassemble LCD bezel take off 2 pcs screw open left am
41. ow state 1 second The system is protected and cannot be re on 1second off powered on without the AC power connected Amber amp Blue Battery error blinking Flash 500ms on 500ms off KGA not in low or critical low state i discharging state Table 2 2 POWER LED Power supply status POWER LED System Power On Power button LED is White Solid on solid white Power LED is solid blue Blue Solid on System Suspended White blinking Blue blinking System Power Off To check the power supply status install a battery pack and connect an AC adaptor to the DC IN port on the computer and to a power supply If the Battery LED is not lit go to Procedure 2 6 Chapter 6 Procedure 2 Adaptor battery replacement A faulty adaptor may not supply power or may not charge the battery Perform Check 1 Check 1 Connect a new AC adaptor If the problem is not resolved go to Check 2 Check 2 Insert a new battery If the problem is still not resolved go to Procedure 3 Procedure 3 Power supply connection check The power supply wiring diagram is shown below AC adaptor cord System boar d Battery AC power cord AC im adaptor Any of the connectors may be disconnected Perform Check 1 Check 1 Disconnect the AC power cord from wall outlet Check the power cable for breaks If the power cord is damaged connect a new AC power cord If there is no damage go to Check 2 Check 2 Make sure the AC adaptor cord and
42. p rignt bezel follow arrow and attention LCD latch can t hook bezel take off bezel 1 2 3 Disassemble hinge 4 screws gt and take off hinge cap 2 screws da ef 1 g l l 1 first take off five sponge A i z R 7 x 289 3 take off W L cable amp k 3G cable amp MIC cable b r r 1 3 Upper disassemble 1 3 1 take off T P bracket finger printer Speaker amp Power B screw 7 screws 4 1 4 HDD ODD module disassemble 1 4 1 HDD disassemble Remove 4 screws as below photo take off 4 screws and separate from AL foit amp HDD 1 4 2 ODD disassemble take off 2 screws and bracket and then take off ODD Chapter6 Testing and Troubleshooting 1 Testing and Troubleshooting The purpose of this chapter is to provide a systematic method of isolating problems you may have with the PCM10 series Notebook Computer We assume that you have a basic understanding of DOS based computer systems as well as knowledge of standard troubleshooting procedures This manual is written under the assumption that the problems are indeed related with Notebook itself The improper usage and application software problems are excluded in this chapter The system BIOS Beep Code is an integrated unit to detect some errors in the system board This beep code will give immediate identification of certain system board problems If the troubleshooting procedure is followed step by step it can efficiently isolate the problem and the
43. persists the system board may be damaged 12 Chapter 6 CRT troubleshooting Perform CRT connection check procedure 1 Does replace CRT cable fuction property Perform CRT set check Precedure 2 s CRT fuctioning Ok s replace system board Figure 6 6 CRT troubleshooting process Use different CRT set To determine if the computers CRT port is functioning properly perform the following procedures Figure 6 6 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 CRT connection check Procedure 2 CRT set check Procedure 1 CRT connection check The CRT cable may be damaged or the connections may be loose Perform Check 1 Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port of the computer If the cable is connected correctly go to Check 2 Check 2 Make sure the CRT port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The CRT cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 CRT set check The CRT set may be faulty Perform Check 1 Check 1 Try using the set for CRT reception If it does not work the set may be damaged If the set does work perform Check 2 Check 2 Try connecting a different CRT to the computer If the replacement television works the original set may be damaged I
44. problem can be solved easily 1 1 PERFORM VISUAL INSPECTION Check the following Power cords are properly connected and secured Power supply is adequate for operation There are no obvious shorts or opens There are no obviously burned or heated components All components appear normal 1 2 Troubleshooting Flowchart Use the flowchart in Figure 6 1 as a guide for determining which troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask the user if a password is registered and if it is ask him or her to enter the password Verify with the customer that Win7 is installed on the hard disk Operating systems that were not preinstalled by Compal can cause the computer to malfunction Make sure all optional equipment is removed from the computer Make sure the floppy disk drive is empty START Connect the AC adapter to the DC IN socket IstheDC INLEDon T Yes Y va Is the Battery LED on Yes Y Turn the Power switch on Yes Y Is the Power On LED on Yes Y No b Perform the Power Supply Troubleshooting procedures in section 6 2 No gt Perform the Power Supply Troubleshooting procedures in section 6 2 No b Perform the Power Supply Troubleshooting procedures in section 6 2 Perform the Display lt lt Is the logo message di splay No
45. puter automatically detects the external display Press Fn F3 to switch to the external display If the external display works correctly the internal LCD may be damaged Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor the system board may be damaged Go to Procedure 2 Procedure 2 Diagnostic check The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 3 If an error is not detected the display is functioning properly Procedure 3 Connector and replacement check The FL inverter board LCD module and system board are connected to the display circuits Any of these components may be damaged Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check 1 Make sure the DDRRAM module is seated properly Test display again If the problem still exits replace the DDRRAM module If the problem still exists perform check 2 Check 2 Replace the FL inverter board with a new one and test display again If the problem still exists perform Check 3 Check 3 Replace the LCD module with a new one and test display again If the problem still exists
46. rform earphone test Procedure 2 Pali Do earphones i x function correctly a v Perform connection check Procedure 3 Perform replacement check Procedure 4 gt Replace system board ER END O Figure 6 9 Speaker troubleshooting process To determine if the computers built in speakers are functioning properly perform the following procedures Figure 6 9 outlines the process First adjust the speaker volume to an appropriate level Start with Procedure 1 and continue as instructed Procedure 1 Audio source test Procedure 2 Earphone test Procedure 3 Connection check Procedure 4 Replacement check Procedure 1 Audio source test Try different audio sources e g an audio CD and digital music file to determine whether the fault is in the speaker system or not If not all sources have sound problems the problem is in the source devices If all have the same problem continue with Procedure 2 Procedure 2 Earphone test Connect a set if earphones or external speakers If these function correctly go to Procedure 3 If they do not function correctly the system board may be defective or damaged Replace it with a new one Procedure 3 Connection check Disassemble the computer following the steps described Replacement Procedures and make sure the speaker cable is firmly connected to the system board If the stereo speakers are still not functioning p
47. roperly go to Procedure 4 Procedure 4 Replacement Check If the stereo speakers don t sound properly the stereo speakers may be defective or damaged Replace them with new ones If the stereo speakers still do not work properly i Chapter 6 CD ROM DVD Troubleshooting START FE Perform audio CD check Procedure 1 _ Audio CD functions ok Perform drive No cleaning check Procedure 2 Yes v Perform software check Procedure 3 Perform diagnostic test Procedure 4 Perform connection and replacement check Procedure 5 Replace system board e END Figure 6 10 CD ROM DVD drive troubleshooting process This section describes how to determine if the computers internal DVD ROM drive or CD RW DVD ROM drive is functioning properly Figure 6 10 outlines the process Perform the steps below starting with Procedure 1 and continue with the other procedures as required Procedure 1 Audio CD test Procedure 2 Drive cleaning check Procedure 3 Software check Procedure 4 Diagnostic test Procedure 5 Connection and replacement check Procedure 1 Audio CD check First insert an audio CD into the CD DVD drive If it works the problem is not with the drive Go to Procedure 3 If the audio CD does not work go to Procedure 2 If the CD DVD LED on the front panel does not light when the disc is played and the drive gives
48. s firmly connected to the wireless LAN unit refer to Chapter 4 for instructions and that the wireless LAN unit is securely slotted into the system board If the problem persists go to Check 2 Check 2 Check that the wireless communication switch is turned to On then make sure that the wireless communication LED on the front panel is lit If the LED is lit but the wireless LAN function is still faulty the antenna may be damaged Replace with a new antenna following the steps in Chapter 4 Replacement Procedures If the problem persists or if the wireless LAN LED is not lit when the wireless communication switch is turned to On go to Check 3 Check 3 The wireless LAN unit may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 4 Check 4 The system board may be damaged Replace it with a new one following the instructions in Chapter 2 Chapter 6 Camera function Troubleshooting START Perform camera function procedurel Does camera displa Camera i no gt module is not NG faulty yes Perform camera module replacement check procudure 2 Replace system board end Figure 6 12 camera trouble shooting process This section describes how to determine if the computer s camera is functioning properly Figure 6 12 outlines the process Perform the st
49. skette inserted Hold down Fn B keys Plug in AC adapter and make sure it is powered Power on the system from off state i e cold boot while holding down lt Fn B gt key After POST release lt Fn B gt key The system should boot from floppy and perform crisis recovery action 2 8 5 VGA Support This section describes the expected behavior when a video monitor is connected to the VGA port on the notebook The feature needs VGA driver support The BIOS will use both the RGB and pin 11 methods to determine the presence of an external VGA monitor Video modes supported on the secondary display path need VGA driver support Supported video modes and timings please refer to the technical reference of VGA vendor In particular text mode and standard VGA modes are not supported 2 8 5 1 Brightness table This section describes the LCD Brightness control The keyboard Fn F4 and Fn F5 keys the AC DC state and the brightness slide bar in Windows Vista Mobility Center control the LCD brightness There shall be 11 levels of distinct brightness Level 11 Maximum Brightness possible Level 1 Minimum brightness without flickering 10 nits recommended depending on inverter stability type and display uniformity One setting level should be approximately 55 60 nits for Mobile Mark 2002 test 2 8 5 2 Boot Display Algorithm This section describes the POST boot up display device with multi display device attached System support L
50. vided BIOS version number is type 0 data item Type 1 e System serial number 64 alphanumeric characters with 12 character bundle number e System manufacturer name 16 alphanumeric characters e System product name 32 alphanumeric characters e System version 32 alphanumeric characters e UUID 32 Hexadecimal numbers Type 2 1 System manufacturer name 16 alphanumeric characters 2 Motherboard Product name XXX 3 Svstem serial number 64 alphanumeric characters with 12 character bundle number Type 3 4 System manufacturer name 16 alphanumeric character 5 System serial number 64 alphanumeric characters with 12 character bundle number 6 Asset tag number 128 alphanumeric characters 2 9 3 1 Default SMBIOS Value Name Default Value System Serial Number 123456789 System product name project code 2 9 4 EEPROM There is one EEPROM that is used to store many important system and user data in the notebook some data are reserved for future to use The size of the EEPROM is 2K bytes The EEPROM map is listing as below System Serial Number 00h 1Fh 2 bytes of Serial number 20h 3Fh 2 bytes of Bundle number Manufacturer name fon 4Fh 16 bytes for DMI type 12 3 csc a 6Fh Sais of System version for DMI type ue Z he 16 bytes for UUID for DMI type t for UUID for 16 bytes for UUID for DMI type t type 1 1 byte for Branding KMS active flag Reserved for keyboard F5h F 6
51. wer on password Enable System will ask input password on post time Disable System will ask input password when go to Setup Utility Password behavior Supervisor Password and Power on Password After set the supervisor password power on password can enable or disable If only set the supervisor password system will request supervisor password before entering setup menu F2 Users have 3 chances to input supervisor password system will request shutdown if users input wrong password 3 times If set power on password system will request the password after power on the machine Users have 3 chances to input power on password system will request shutdown if users input wrong password 3 times 2 10 5 Boot Menu This menu allows the user to decide the order of boot devices to load the operating system Bootable devices include the diskette drive in module bay the onboard hard disk drive in module bay InsydeH20 Setup Utility Main Advanced Security Boot Exit Boot priority order Floppy Drive XXXXXXXXXX Hard Disk Drive0 XXXXXXXXXX Details see the following Hard Disk Drivel XXXXXXXXXX Help Information CD DVD ROM Drive XXXXXXXXXXX USB HDD XXXXXXXXXX USB CDROM XXXXXXXXXX Network boot XXXXXXXXXX Boot Device Status Floppv Drive lt Enabled gt CD DVD ROM Drive lt Enabled gt Network boot lt Enabled gt F1 Help N Select Item F5 F6 Change
52. x Full Load amp 115Vac 60Hz input Operating Temp 5 C to 40 C Note 3 Rise time 30mS Max Overshoot 20V 3 2 Protection 3 2 1 Short Circuit Protection The power supply shall shutdown and no damage for output shorting The output will recover automatically when the short is removed 3 2 2 Over Voltage Protection The Power supply shall shutdown for any cause of over voltage condition before output voltage reached 29V The Power supply is latched and power on reset is required 3 2 3 Over Temperature Protection No deformation and no discoloration on case and will be shutdown That might return to normal state by AC reset Chapter 5 Disassembly Guide 1 Disassembling the Base Unit These are the directions for disassembling the base unit You will need a 5 5mm Nut Driver a medium size Philips screwdriver These directions are to disassemble the complete unit and are cross referenced to Chapter 7 for the replacement of component parts Before disassembly make sure the notebook is powered off 1 1 upper and lower disassemble 1 1 1 Disassemble battery thermal door and HDD door take off 7 pcs screw follow the steps below Turn the notebook upside down Slide the battery lock to unlock the battery pack Slide the battery release latch in the direction of the arrow gently pry the battery pack from its housing along arrow and open the latch 4 along arrow and ig take off thermal 71 door amp HDD d
53. y at the same time to active Vista Window 7 Please refer to the How to update OEM SLP for the detail instruction of customized BIOS creation 2 9 6 Multi Customer Logo Support To support Multi customer Logo BIOS will merge dummy OEM logo in BIOS as default and customer should create customized BIOS with OEM Logo Please refer to the How to update OEM Logo for the detail instruction of customized BIOS creation 2 10 System Setup 2 10 1 Invoking setup The setup function can be invoked by pressing F2 when Press lt F2 gt to enter Setup message is prompted on the bottom of screen during POST During setup all Fn function keys and power saving functions are disabled 2 10 2 Main Menu InsydeH20 Setup Utility Main Advanced Security Boot Exit System Time 12 00 00 System Date 01 01 2009 Processor Type Type XXXGHZ System Memory Speed XXXMHz Details see the following Total Memory XXX MB Help Information EC version X XX System BIOS Version X XX XX Intel ME Version X X XX XXXX Hard Disk0 XXXXXX CD DVD Rom XXXXXX Removable Device State XXXXXX Serial Number XXXXXX UUID XXXXXX F1 Help N Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit lt Select Screen Enter Select SubMenu F10 Save and Exit System Time and System Date The hour is displayed with 24 hour format The values set in these two fields take effect immedi

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