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HP 550 Notebook PC

1. Intel Core2 Duo processors e 15670 1 80 GHz 2 MB L2 cache 800 MHz FSB 508758 001 e 15470 1 60 GHz 2 MB L2 cache 800 MHz FSB 500757 001 e 15270 1 40 GHz 2 MB L2 cache 800 MHz FSB 495383 001 Intel Celeron M processors e P550 2 0 GHz 1 MB L2 cache 533 MHz FSB 508759 001 e P530 1 73 GHz 1 MB L2 cache 533 MHz FSB 500756 001 Intel Celeron M Dual processors e T1400 1 73 GHz 1 MB L2 cache 533 MHz FSB 506446 001 15 RTC battery 449137 001 16 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 456954 001 See Cable Kit on page 22 for more Cable Kit spare part number information For use in the United States 461749 001 For use in Australia and New Zealand 461749 011 17 Base enclosure includes rubber feet 495398 001 Rubber Kit not illustrated contains 4 computer feet and 8 display bezel screw covers 500132 001 18 Battery 6 cell 47 Wh Li ion battery 500764 001 19 WLAN modules Intel 802 11a b g n WLAN modules e For use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda 441086 001 Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the Unit
2. a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 i System board see System board on page 66 Remove the modem module 1 Turn the system board upside down with the USB connectors toward you 2 Remove the two Phillips PM2 5x4 0 screws 1 that secure the modem module to the system board 76 Chapter 4 Removal and replacement procedures 3 Lift the modem module 2 straight up to disconnect it from the system board 4 Remove the modem module Reverse this procedure to install the modem module Component replacement procedures 77 RTC battery E NOTE Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared Description Spare part number RTC battery 449137 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the compute
3. c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 45 WLAN module see WLAN module on page 42 Processor see Processor on page 74 ExpressCard assembly see ExpressCard assembly on page 79 Remove the system board 1 Remove the RJ 11 jack 1 from the clip built into the base enclosure and remove the RJ 11 jack cable from the hook 2 built into the base enclosure Component replacement procedures 67 2 Disconnect the fan cable 3 and the Bluetooth module cable 4 from the system board 3 Remove the following screws 1 Two Phillips PM2 0x6 0 screws 2 Two Torx T8M2 0 4 0 screws 3 One Torx T8M2 5 4 0 screw 4 Flex the left side of the base enclosure 1 until the external monitor connector 2 is clear of the opening in the base enclosure 5 Lift the rear edge of the system board 3 until it rests at an angle 68 Chapter 4 Removal and replacement procedures 6 Remove the system board 4 from the base enclosure by sliding it back 7
4. i System board see System board on page 66 74 Chapter 4 Removal and replacement procedures Remove the processor 1 Turn the system board upside down with the USB connectors toward you 2 Useaflat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it E NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor Component replacement procedures 75 Modem module amp NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 456594 001 Description Spare part number For use in the United States 461749 001 For use in Australia and New Zealand 461749 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components
5. 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used T Requirements for specific countries and regions 131 11 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general
6. 4 Power connector Connects an AC adapter 5 RJ 45 network jack Connects a network cable 6 USB ports 3 Connect optional USB devices 7 ExpressCard slot Supports optional ExpressCards 8 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level Left side components 11 Bottom components Item Component Function 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery 3 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Memory module compartment Contains the memory module slots 5 WLAN module compartment select models only Contains a WLAN module slot NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for
7. If itis necessary to replace the optical drive connector board remove it from the connector on the system board The optical drive connector board is available using spare part numbers 456805 001 PATA or 495386 001 SATA Reverse the preceding procedure to install the system board Component replacement procedures 69 Fan Description Spare part number Fan 431312 001 Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 i System board see System board on page 66 Remove the fan 1 Remove the two Phillips PM2 5x7 0 screw s 1 that secures the fan to the base
8. Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech 487330 002 Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan Intel 802 11a b g WLAN modules D For use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei 441082 001 and Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador 451861 001 El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam e For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech 441082 002 and Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary 451861 002 Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Phil
9. Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan Intel 802 11a b g WLAN modules e For use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda 441082 001 and Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican 451861 001 Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam e For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the 441082 002 and Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece 451861 002 Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan D For use in Australia New Zealand Pakistan the People s Republic of China and South 441082 003 and Korea 451861 003 e For use in Jap
10. NOTE All system board spare part kits include replacement thermal material Replacement thermal material is also available in the heat sink spare part kit spare part number 456605 001 Description Spare part number For use only with computer models equipped with Intel GME965 graphics chipset Intel UMA 495410 001 graphics subsystem and PATA optical drive For use only with computer models equipped with Intel GLE960 graphics chipset Intel UMA graphics 495395 001 subsystem and PATA optical drive For use only with computer models equipped with Intel GME965 graphics chipset Intel UMA 495404 001 graphics subsystem and SATA optical drive For use only with computer models equipped with Intel GLE960 graphics chipset Intel UMA graphics 495397 001 subsystem and SATA optical drive EEN 66 Chapter4 Removal and replacement procedures Before removing the system board follow these steps L Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46
11. number 24 chipset product description 1 CMOS clearing 36 components bottom 12 buttons 7 front 9 keys 8 left side 11 lights 7 pointing devices 6 right side 10 speaker 7 top 6 TouchPad 6 computer feet locations 38 spare partnumber 38 Computer Setup accessing 81 Diagnostics menu 84 File menu 83 navigating and selecting 82 restoring factory settings 82 Security menu 84 System Configuration menu 85 using 82 computer specifications 88 20 22 connectors power 11 service considerations 32 creating a backup 120 D Diagnostics menu 84 discs Driver Recovery 125 Operating System 125 Disk Sanitizer 84 diskette drive precautions 32 product description 3 spare partnumber 24 display assembly removal 55 spare partnumbers 16 28 55 display bezel removal 57 spare part number 57 Display Cable Kit spare part number 16 30 55 display component recycling 132 display enclosure spare part number 16 29 display hinge removal 58 spare part number 59 display inverter removal 57 spare part number 58 display lid switch module removal 54 spare partnumber 22 16 27 16 26 display panel product description 1 removal 58 display specifications 89 DriveLock password 84 Driver Recovery disc 125 drives boot order 85 preventing damage 32 DVD ROM Drive precautions 32 removal 46 spare partnumber 20 23 30 46 DVD CD RW Combo Drive precautions 32 removal 46 spare partnumber 20 23 30 46 specifications 92
12. use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 6 Hard drive bay Holds the hard drive 12 Chapter 2 External component identification Wireless antennae select models only On select computer models at least 2 antennae send and receive signals from one or more wireless devices These antennae are not visible from the outside of the computer Ef NOTE For optimal transmission keep the areas immediately around the antennae free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Wireless antennae select models only 13 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer QF product vun KEEN Lan KUER wun e Lon 2200000000000 1 TTL 00 TI ODTIUTG TI fey service un oo e Product Name 1 This is the product name affixed to the front of the computer e Serial Number s n 2 This is an alphanumeric identifier that is unique to
13. 98 spare part number screw listing 98 SD Card Reader 9 security cable slot 10 Security menu 84 25 29 security product description 4 serialnumber 14 37 service considerations 31 serviceability product description 5 setup utility Diagnostics menu 84 File menu 83 Security menu 84 System Configuration menu 85 speaker location 8 removal 53 spare part number 53 specifications computer 88 display 89 DVD CD RW Combo Drive 92 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 91 hard drive 90 I O addresses 95 interrupts 94 memory map 97 optical drive 91 92 system DMA 93 startup check 84 static shielding materials 35 stringent security 84 switch cover removal 48 17 26 spare partnumber 16 28 48 system board removal 66 spare partnumbers 17 28 29 66 System Configuration menu 85 system DMA 93 system fan 86 system information 83 system memory map 97 T thermal material replacement 73 tools required 31 top components 6 top cover removal 60 spare part number 60 TouchPad spare part number TouchPad board removal 63 spare part number 63 TouchPad button board removal 63 spare part number 63 TouchPad buttons 6 TouchPad components 6 TouchPad scroll zone 6 transporting guidelines 34 17 28 17 28 17 28 U unknown password 36 USB legacy support 81 85 USB port location 11 pin assignments 129 V vents 11 12 WwW Windows applications key 8 Windows
14. Backup utility 124 125 Windows logo key 8 Windows recovery 125 Windows Vista operating system DVD 122 wireless antenna disconnecting 44 wireless antennae 13 wireless button 7 wireless light 7 wireless product description 3 WLAN module removal 42 spare part numbers 18 26 42 WLAN module compartment 12 WLAN module compartment cover illustrated 21 removal 44 workstation guidelines 34 Index 141
15. Bluetooth 2 0 EDR V V External media card One ExpressCard 54 slot vV V oO Category Description Computer models Computer models equipped with equipped with GLE960 system GME965 system board board SD Card Reader supporting Secure Digital SD V V Memory Card and MultiMediaCard MMC Ports Audio in stereo microphone V V Audio out stereo headphone V V RJ 11 modem V V RJ 45 Ethernet includes link and activity lights V V USB 3 y V VGA Dsub 15 pin supporting 1600 x 1200 external vV V resolution at 75 GHz hot plug unplug with auto detect 2 pin AC power V V Keyboard pointing 11 97 inch keyboard with embedded numeric V V devices keypad TouchPad only with 2 TouchPad buttons and V V vertical scrolling taps enabled as default Power requirements 65 W AC adapter with localized cable plug support vV V 2 wire plug with ground pin supports 2 pin DC connector 6 cell 47 Wh Li ion battery V V Security Supports Kensington security lock V V Operating system Preinstalled Windows Vista Basic 32 with Office Ready V V Windows Vista Basic 32 Japan in Japan only V V Windows Vista Basic 32 Japan with Office Personal vV V in Japan only Windows Vista Basic 32 Japan with Office Personal vV V with PowerPoint in Japan only Windows Vista Basic 32 Japan with Office Professional in Japan only Windows Vista Business 32 with Office Ready V V Windows Vista Business 32 Japan in Japan o
16. DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe precautions 32 removal 46 spare partnumbers 20 23 30 46 specifications 91 E electrostatic discharge 33 esc key 8 Ethernet product description 3 Execution Disable 86 ExpressCard assembly removal 79 spare partnumbers 17 28 29 66 ExpressCard slot 11 ExpressCard slot protective insert illustrated 21 external media cards product description 3 external monitor port location 11 pin assignments 127 F f11 recovery 122 fan removal 70 spare partnumber 17 25 70 feet locations 38 spare partnumber 38 File menu 83 files and folders backing up 124 recovering 125 fn key 8 front components 9 function keys 8 G graphics product description 1 grounding equipment and methods 35 H hard drive location 12 precautions 32 product description 2 removal 40 spare partnumbers 20 23 29 40 specifications 90 hard drive bay 12 hard drive bay cover illustrated 21 removal 40 hard drive bracket removal 41 hard drive recovery 122 hard drive test 84 headphone jack location 9 pin assignments 126 heat sink removal 72 spare partnumber 18 26 66 72 hinge removal 58 spare part number 16 27 59 l I O address specifications 95 interrupt specifications 94 J jacks audio in 9 audio out 9 headphone 9 microphone 9 modem 11 network 11 RJ 11 11 RJ 45 11 K key components 8 keyboard product description 4 removal 50 spare partnumbers 1
17. Intel UMA graphics subsystem and SATA optical drive includes replacement thermal material and the ExpressCard assembly 495398 001 Base enclosure includes rubber feet 495399 001 Top cover includes TouchPad board and cable and TouchPad button board and cable 495400 001 Keyboard for use in the United States 495400 031 Keyboard for use in the United Kingdom 495400 041 Keyboard for use in Germany 495400 051 Keyboard for use in France 495400 061 Keyboard for use in Italy 495400 071 Keyboard for use in Spain 495400 081 Keyboard for use in Denmark 495400 091 Keyboard for use in Norway 495400 121 Keyboard for use in French Canada 495400 131 Keyboard for use in Portugal 495400 141 Keyboard for use in Turkey 495400 161 Keyboard for use in Latin America 495400 171 Keyboard for use in Saudi Arabia 495400 181 Keyboard for use in Belgium 28 Chapter 3 Illustrated parts catalog Spare part Description number 495400 201 Keyboard for use in Brazil 495400 211 Keyboard for use in Hungary 495400 221 Keyboard for use in the Czech Republic 495400 231 Keyboard for use in Slovakia 495400 251 Keyboard for use in Russia 495400 281 Keyboard for use in Thailand 495400 291 Keyboard for use in Japan 495400 AB1 Keyboard for use in Taiwan 495400 AD1 Keyboard for use in South Korea 495400 B31 Keyboard for use in the Netherlands 495400 B71 Keyboard for use
18. Kit spare part number 500132 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below l l ef l 38 Chapter4 Removal and replacement procedures Battery Description Spare part number 6 cell 47 Wh Li ion battery 500764 001 US Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 from the computer Insert the battery into the battery bay until it is seated The battery release latches automatically lock the battery into place Component replacement procedures 39 Hard drive NOTE Allhard drive spare part kits include a hard drive bracket Description Spare part number 250 GB 5400 rpm hard drive 500763 001 160 GB 5400 rpm hard drive 500762 001 120 GB 5400 rpm hard drive 500761 001 Before disassembling the computer follow these steps 1 Shut down the com
19. Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome amp Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts amp Nevis St Lucia St Vincent amp Grenada Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad amp Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe For use in Japan 459263 291 Intel 802 11b g WLAN module for use in Thailand 451861 004 Before removing the WLAN module follow these steps ch ST RS 4
20. ROM Drive 500766 001 Supports the following SATA optical drives DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 507116 001 DVD CD RW Combo Drive 507117 001 DVD ROM Drive 507115 001 Cable Kit not illustrated see Cable Kit on page 22 for more Cable Kit spare part number 456594 001 information Del 20 Chapter 3 Illustrated parts catalog Plastics Kit lt lt a gt Description Spare part number 1 2 Plastics Kit 456614 001 Hard drive bay cover includes 2 captive screws secured by C clips WLAN module compartment cover includes one captive screw secured by a C clip 3 ExpressCard slot protective insert 4 Memory module compartment cover includes one captive screw secured by a C clip 5 Optical drive bay protective insert not illustrated Plastics Kit 21 Cable Kit oe Ze DE Item Description Spare part number Cable Kit 456594 001 1 RJ 11 jack cable 2 Display lid switch module and cable 3 Bluetooth module cable 22 Chapter 3 Illustrated parts catalog Mass storage devices Q Item Description Spare part number 1 Optical drives include bezel and bracket Supports the following PATA optical drives DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 500768 001 DVD CD RW Combo Drive 500767 001 DVD ROM Drive 500766 001 Supports the following SATA optic
21. Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the WLAN module 1 2 Position the computer with the front toward you Loosen the Phillips PM2 0x5 0 captive screw 1 that secures the WLAN module compartment cover to the computer Component replacement procedures 43 3 Lift the right side of the WLAN module compartment cover 2 swing H to left and remove the cover The WLAN module compartment cover is included in the Plastics Kit spare part number 456614 001 4 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Er NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 5 Remove the two Phillips PM2 5x4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the WLAN module 3 by pulling the module away from the slot at an angle Er NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion
22. The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files E NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ef NOTE If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Window
23. WLAN Device Radio Enable disable embedded Bluetooth Device Radio Enable disable LAN WLAN Switching When enabled switches to a WLAN when a LAN is either unavailable or disconnected Enable disable Wake on LAN from Off Enable disable the ambient light sensor Port Options D Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the cardbus slot Enable disable the ExpressCard slot Enable disable the infrared port Enable disable the optical disk drive Enable disable the network controller Computer Setup menus 87 6 Specifications Computer specifications Metric U S Dimensions Length 26 68 cm 10 50 in Width 35 80 cm 14 10 in Height front to rear 3 23 to 3 58 cm 1 27 to 1 41 in Weight equipped with optical drive hard drive and battery 2 45 kg 5 4 Ibs Input power Operating voltage 19 0 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude
24. and turn it upside down with the rear panel toward you Remove the two slotted Torx ST8M2 5x7 0 screws that secure the display assembly to the computer Component replacement procedures 55 Turn the computer right side up with the front toward you Open the computer as far as possible Disconnect the display panel cables 1 and 2 from the system board gt m p Remove the wireless antenna cables 3 from the clips and routing channels built into the top cover 7 Remove the four slotted Torx ST8M2 5x7 0 screws 1 that secure the display assembly to the computer A CAUTION Supportthe display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 8 Lift the display assembly 2 straight up and remove it 56 Chapter4 Removal and replacement procedures 10 11 12 If it is necessary to replace the display bezel display inverter or display hinges remove the eight rubber screw covers 1 and the eight Torx T8M2 5x6 0 screws 2 that secure the display bezel to the display assembly The rubber screw covers are available in the Rubber Kit spare part number 500132 001 PP lg Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure Remove the display bezel 3 The display bezel is
25. at this time Turn on the computer All passwords and all CMOS settings have been cleared 36 Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 82 screws in 18 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer QF product vun XXXXXXXXX Bag woxx MINNN ENNEN pin DZ IO TL LL A TY AM WII e Product Name 1 This is the product name affixed to the front of the computer e Serial Number s n 2 This is an alphanumeric identifier that is unique to each product e Part Number Product Number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Model Description 4 This is the number you use to locate documents drivers and support for your notebook e Warranty Period 5 This number describes the duration in years of the warranty period for this computer Component replacement procedures 37 Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber
26. disc Follow the on screen instructions to install the drivers and programs Backup and Recovery in Windows XP 125 9 Connector pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 126 Chapter 9 Connector pin assignments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 127 RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 128 Chapter 9 Connector pin assignments RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground RJ 45 network 129 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purcha
27. discharge damage ccccceeeeeeeeeeeeeeeneeeeeeeeentaeeeeeeeeeiaeeeeeeeeenaaes 33 Packaging and transporting guidelines eee eteeeeeeeetteeeeeeeenaaes 34 Workstation guidelines 2 0 00 ecccceeeeteeeeeeeeecieee eee nresnain 34 Equipment guidelines cccccccccccececeeeeeeeeeeeeeeeeteeeeeeteeeeteeeeeeeeeees 35 5 Computer Setup 6 Specifications vi UNKNOWN user password 22 ccccece cece cee ee cette eee e teeta eee eaeeaaaaaaeaaaeaaecaeeceeeeeeeeeeeeeeeeeeeeeeeeteees 36 Component replacement procedures sssssssesssksrtttrttntttetttett ktkt ttt tn AEAEE E EEN AESnE ESEE EEEE EA EEE En nenten neen 37 STT Rain le 37 Computer EE 38 Batleny caci EEE EE ea aati EIERE evened 39 elek EE 40 WEAN module EE 42 Memon MOGUIG eirese ia NEEE ATAA EA 45 leie Re LANAS A EA E A E 46 een Bee EE 48 KOyDOaN EE 50 SPC AK SMS sas ices eegener detaveaccadacecaeasunnaandydleidasdyediasinnitengacndevayadnannddeas vagaudiduntanastaduedsaseasadvesdanens 53 Display lid Switch mode cccce eee ccaeeceteecesadeeeee cee ini anA EEEE 54 Display assembly oaaae niian iiia ERANA ECEE ee En 55 TOP ee E 60 TouchPad board and TouchPad button board cece ee eneeee eee eetneeeeeeteeeeeeeenaeeeeerens 63 Bluetooth module ccece cece eee cecenee cee ce eee tnta nnen ee ee aca aeaaeeeeeeeeeeeeeeeeeseesececcueaeeeeeeeseeeeeteeees 65 System DOAN BEE 66 PAID ET 70 Eltere eege ee e 72 Brel e 74 Modem module cccceceeeeeee
28. each product e Part Number Product Number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Model Description 4 This is the number you use to locate documents drivers and support for your notebook e Warranty Period 5 This number describes the duration in years of the warranty period for this computer 14 Chapter 3 Illustrated parts catalog Computer major components Computer major components 15 Item Description Spare part number 1 Display assemblies include 2 WLAN antenna transceivers and cables 15 4 inch WXGA BrightView 495385 001 Display assembly internal components Display enclosure includes 2 WLAN antenna transceivers and cables 495402 001 Display hinges includes left and right hinges 456806 001 Display inverter 456618 001 Display Cable Kit includes 2 wireless antennae 508816 001 2 Switch cover includes button board and cable 495388 001 3 Keyboards For use in Belgium 495400 181 For use in Brazil 495400 201 For use in the Czech Republic 495400 221 For use in Denmark 495400 081 For use in France 495400 051 For use in French Canada 495400 121 For use in Germany 495400 041 For use in Greece 495400 DJ1 For use in Hungary 495400 211 For use in Iceland 495400 DD1 For use in I
29. enclosure 70 Chapter 4 Removal and replacement procedures 2 Remove the fan 2 from the base enclosure Reverse this procedure to install the fan amp NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Component replacement procedures 71 Heat sink amp NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number Heat sink includes replacement thermal material 456605 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on pag
30. hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents folder and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fnt prt sc To copy the entire screen press fntprt sc 3 Open a word processing document and then select Edit gt Paste 120 Chapter 8 Backup and recovery The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps dl amp NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE
31. in Sweden and Finland 495400 BA1 Keyboard for use in Slovenia 495400 BB1 Keyboard for use in Israel 495400 BG1 Keyboard for use in Switzerland 495400 DD1 Keyboard for use in Iceland 495400 DJ1 Keyboard for use in Greece 495402 001 Display enclosure includes 2 WLAN antenna transceivers and cables 495404 001 System board for use only with computer models equipped with Intel GME965 graphics chipset Intel UMA graphics subsystem and SATA optical drive includes replacement thermal material and the ExpressCard assembly 495408 001 Logo Kit 495410 001 System board for use only with computer models equipped with Intel GME965 graphics chipset Intel UMA graphics subsystem and PATA optical drive includes replacement thermal material and the ExpressCard assembly 500131 001 Screw Kit 500132 001 Rubber Kit contains 4 computer feet and 8 display bezel screw covers 500756 001 Intel Celeron M P530 1 73 GHz processor 1 MB L2 cache 533 MHz FSB includes replacement thermal material 500757 001 Intel Core2 Duo T5470 1 40 GHz processor 2 MB L2 cache 800 MHz FSB includes replacement thermal material 500758 001 1 GB memory module PC2 5300 667 MHz DDR2 500759 001 2 GB memory module PC2 5300 667 MHz DDR2 500760 001 512 MB memory module PC2 5300 667 MHz DDR2 500761 001 120 GB 5400 rpm hard drive includes bracket 500762 001 160 GB 5400 rpm hard drive includes bracket 5007
32. initiate Hibernation e When the computer is in the Sleep state Windows Vista or in Standby Windows XP press the button briefly to exit the Sleep state or Standby e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about power settings follow these steps e In Windows Vista select Start gt Control Panel gt System and Maintenance gt Power Options e In Windows XP select Start gt Control Panel gt Performance and Maintenance gt Power Options EE ee Top components 7 Item Component Function 5 Power light e On The computer is on e Blinking The computer is in the Sleep state Windows Vista or Standby Windows XP e Off The computer is off or in Hibernation 6 Speaker Produces sound Keys Item Component Function 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 F
33. module Description Spare part number Intel 802 11a b g n WLAN modules e Foruse in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei 441086 001 Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam e For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech 441086 002 Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan D For use in Australia New Zealand Pakistan the People s Republic of China and South Korea 441086 003 e For use in Japan 441086 291 Broadcom 802 11a b g n Sangria M C WLAN modules For use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei 487330 001 Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India
34. the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product description 2 External component identification TOD COMPONEMINS TTT 6 OUCH PAG WE 6 Buttons lights and ET 7 KOVE eege EEN E 8 Front COMPOMEMUS ociscene ia eii a aA aa EE A a A A AE E a 9 Rightside ue e 10 Lett aide components eee 11 Bottom components sissekanne eech 12 Wireless antennae select models only 13 3 Illustrated parts catalog Seflal number location E 14 Computer major components ccceeeeeeeeeeeceecneeeeceeee eee eeeeee EAS c ca aaaaeaaeceeeeeeeeeeeeeeesececcccecaesaeeeeeeeeeees 15 BECH ad sued cane cateken a a qua saee ionnved idecden eed i 21 leede ee 22 Mass storage Ee 23 Mi cellaneg s parts 2ecEgeaie Ree a a a a a i A E E A AE 24 Sequential part number listing ccccccceeceeeeeeeeeeecee cae ceeeeeeeeeeeeee cea caaaaaaeaeeceeeeeeeeeeeseeseceseccuaeeeeeeeeeees 25 4 Removal and replacement procedures Preliminary replacement requirements ccceeeeeeeeeecee cee ce eee tn eee ee seca aaaaeaeeeeeeeeeeeeeeeeeeeneicaueeeeeeeeteees 31 Tools required WEEN 31 eene Ee ET EN SLL EN Cables and COMMCCIONS sisi iiscccciisecstacesaesecosattaneticredestcerdsaeecuuaiineteaaseavaeedsavauetecsts 32 Drive nanding EE 32 Grounding guidelines A 33 Electrostatic
35. unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 88 Chapter 6 Specifications Metric U S Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 15 4 inch WXGA display specifications Metric U S Dimensions Height 20 7 cm 8 15 in Width 33 1 cm 13 03 in Diagonal 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight CCFT Character display 80 x 25 Total power consumption 7 0 W Viewing angle 40 horizontal 50 vertical typical 15 4 inch WXGA display specifications 89 Hard drive specifications 250 GB 160 GB 120 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm Weight 101g 101g 101g Interface type SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA secur
36. 0 RE EE 114 Philips PM2 5 7 0 SCREW scsctscssaconsehsaicurtesesaattunennh raaateencansavedtenenaded diateaaddedesavamiasdedvenaadeddedasaancdeeesdandae 115 Phillips PM2 5x7 0 Captive SCrOW ccceceeeeceeccnc cece eeeeeeeeeeet ee ceeeaaaaaecaeeeeeeeeeeeseeseccceuesaeeeeeeeeeeteeeees 116 Phillips PM2 5 10 0 Captive SCreW ccccceceeeeeececee cee ce eee ee eee ete eae aaaaaeaeceeeeeeeeeeeetegsegeeccaaeeaeeeeeeeeees 117 Philips PM2 0X6 0 SCrEW circa nvedsendtansatacedcnaaadiledsnanadadeasnesantantecnaecadinanaas aaa eaaa a deaasaadade 118 8 Backup and recovery Backup and recovery in Windows Vista 00 0 cece cent eee eeeeeae eee eeeeaeeeeeeeeaaeeeeeeeeaeeeeeseeeneeeeeeseaaas 120 OVO VI OW cca eee teeta a aanta ca daca dates asa Aaaa Eade Aa iaaa Aaa Aaaa EAE a 120 Backing Up your information 0 e cece center teenie eee E EE 120 Performing a recovery A eee 121 Using the Windows recovery tools asesssseeeesssessessrnesseennnnaarannnaaatennnaaanannnaaeeenaa 121 USING e TEE 122 Using a Windows Vista operating system DVD purchased separately 122 Backup and Recovery in Windows AP 124 EENEG 124 Backing Up your information masseer E A E EES 124 Performing a recovery esoe ERENNERT 125 Recovering your information essisisieiriirinek uni iinnin annn Nanan RNN NAERATA NAANA 125 Recovering the operating system and programs sseeeeeessseeserrrsssereerese 125 9 Connector pin assignments elle eege ie TE EE 126 elle G
37. 11 Power cord for use in Australia and New Zealand 490371 021 Power cord for use in Europe the Middle East Africa 490371 031 Power cord for use in the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland Sequential part number listing 27 Spare part Description number 490371 201 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 495383 001 Intel Core2 Duo T5270 1 40 GHz processor 2 MB L2 cache 800 MHz FSB includes replacement thermal material 495385 001 15 4 inch WXGA display assembly includes 2 WLAN antenna transceivers and cables 495386 001 Optical drive connector board SATA 495388 001 Switch cover includes button board and cable 495395 001 System board for use only with computer models equipped with Intel GLE960 graphics chipset Intel UMA graphics subsystem and PATA optical drive includes replacement thermal material and the ExpressCard assembly 495397 001 System board for use only with computer models equipped with Intel GLE960 graphics chipset
38. 6 28 50 keypad keys 8 keys esc 8 fn 8 function 8 keypad 8 Windows applications 8 Windows logo 8 L LAN Power Save 86 language changing in Computer Setup 85 left side components 11 legacy support USB 81 85 light components 7 lights battery 11 caps lock 7 power 8 wireless 7 Logo Kit spare part number 24 29 M mass storage devices spare part numbers 23 memory check 84 memory map specifications 97 memory module product description 1 Index 139 removal 45 spare partnumbers 20 29 45 memory module compartment 12 memory module compartment cover illustrated 21 removal 45 microphone jack location 9 pin assignments 126 modem jack location 11 pin assignments 128 modem module product description 3 removal 76 spare part number 18 27 76 monitor port location 11 pin assignments 127 N network jack location 11 pin assignments 129 O Operating System disc 125 operating system product description 4 optical drive location 10 precautions 32 product description 2 removal 46 spare part numbers 20 23 46 specifications 91 92 optical drive bay protective insert not illustrated 21 optical drive connector board removal 69 spare part number 28 46 69 17 26 P packing guidelines 34 parallel port mode 86 password clearing 36 140 Index passwords 84 pin assignments audio in jack 126 audio out jack 126 external monitor port 127 headphone jack 126 microphone jack 126 mode
39. 63 001 250 GB 5400 rpm hard drive includes bracket Sequential part number listing 29 Spare part Description number 500764 001 6 cell 47 Wh Li ion battery 500766 001 DVD ROM Drive includes bezel and bracket PATA 500767 001 DVD CD RW Combo Drive includes bezel and bracket PATA 500768 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe includes bezel and bracket PATA 506446 xx1 T1400 1 73 GHz processor 1 MB L2 cache 533 MHz FSB 507115 001 DVD ROM Drive includes bezel and bracket SATA 507116 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe includes bezel and bracket SATA 507117 001 DVD CD RW Combo Drive includes bezel and bracket SATA 508758 001 T5670 1 80 GHz processor 2 MB L2 cache 800 MHz FSB 508759 001 P550 2 0 GHz processor 1 MB L2 cache 533 MHz FSB 508816 001 Display Cable Kit contains 2 wireless antennae 30 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures amp NOTE As y
40. C adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the keyboard see Keyboard on page 50 6 Remove the switch cover see Switch cover on page 48 Remove the speaker 1 Disconnect the speaker cable 1 from the system board 2 Remove the two Torx T8M2 5 4 0 screws 2 that secure the speaker to the top cover 3 Remove the speaker 3 from the top cover A ee a e lesen em kl amp bh d Reverse this procedure to install the speaker Component replacement procedures 53 Display lid switch module amp NOTE The display lid switch module is included in the Cable Kit spare part number Cable Kit spare part number 456594 001 Before removing the display lid switch module follow these steps 1 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the keyboard see Keyboard on page 50 Remove the switch cover see Switch cover on page 48 Remove the display lid switch module 1 2 3 Disconnect the display lid switch module cable 1 from the system board Remo
41. FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4GB 08200000 FFFEFFFF Unused 64 KB FFFFOOOO FFFFFFFF System BIOS System memory map specifications 97 7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer All screws listed in this section are available in the Screw Kit spare part number 500131 001 98 Chapter7 Screw listing Phillips PM2 0x5 0 captive screw mm Iullutulutuu Color Quantity Length Thread Head diameter Black 4 5 0 mm 2 0 mm 5 0 mm Where used 1 Two captive screws that secure the hard drive bay cover to the computer screws are captured on the cover by C clips 2 One captive screw that secures the WLAN module compartment cover to the computer screw is captured on the cover by a C clip 3 One captive screw that secures the memory module compartment cover to the computer screw is captured on the cover by a C clip Phillips PM2 0x5 0 captive screw 99 Phillips PM2 5x12 0 captive screw Color Quantity Length Thread Head diameter Silver 1 12 0 mm 2 5mm 5 0 mm Where used One captive screw that secures the hard drive t
42. HP 550 Notebook PC Maintenance and Service Guide Copyright 2008 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Core and Celeron are trademarks of Intel Corporation in the United States and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition December 2008 First Edition August 2008 Document Part Number 488361 002 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and
43. N EAA A AEASd NS deen 93 System interrupt specifications eecceeeceeececeeeeeeeeeeeeeenaecaeeeeeeeeeeeceesecaaaaaeceeeeeeeeeeeeseseccseccucaeeeeeeenees 94 system I O address SpecificatiOns ee ERC 95 System memory map Specifications ccececceeeeecceeceeeeeeeeeeeeeeetececcaaecaecaeeeeeeeeeeeeeeeseseeeseeneesaeenees 97 7 Screw listing le dE eu e E 99 Phillips PM2 5 12 0 Captive SCrEW ccccceeeeceeeeenne cae ce eee eeeeeeee cece aaaaaaaecaeeeeeeeeeeesedeececensiaeeaeeeeeeeee 100 Phillips PM3 0 4 0 STEW EEN RSR See EES a0 exgh cena ge cdadevssadevdeuuae NEEN iii 101 Phillips PM2 5 4 0 ecrew cccccccccecceeeeeeeeeeeceeaecaeeeeeeeeeeeeee sa caaaaaeaaeeeeeeeeeeeeeeeeeseccccneesaeeeeeeeeeeseeteee 102 Slotted Torx ST8M2 5 7 0 SCrOW cccceceeeececcneceeceeeeeeeeee eet aaceaaeaaaeaaecaeeeeeeeeeeeeeeesedsenecensansaeeeeeees 103 Philips EE ET 105 Torx T8M2 5 9 0 SCREW cc ccc ccc ce cece cece eee e eee ee eee aeaaecaeceeeeeeeeeeeeeeeeta sea aecaaeaaecaeeeeeeeeeeeeeeeeeeseeseesnsaseaeeess 107 Torx T8M2 5x 3 0 broadhead screw ented tea ecaaaeaaeeaeeeseeseeeeeeeeeeseeeeeesensaneaees 108 TORE TOM225 4 RE 109 Phillips PM2 0x2 0 broadhead SCrew ccccccccceceeceeeeeeeeececenaeaeeceeeeeeeeeeeeteeeececeacancueeaeeeeeeeeeeeeeeeee 111 Torx RE E EE 112 Phillips PM2 0 6 0 SCrOW c cecccceceeceeeeceeeeceeeaecaeeeeeeeeeeeeee se caaaaaeaaeeeeeeeeeeeeeeteesecdceciecaeeeeeeeeeeseeteee 113 Torx T8M2 0 4
44. Phillips PM2 0x5 0 captive screw e Phillips PM2 0x4 0 screw e Phillips PM2 0x2 0 broadhead screw e Ton T8M2 5x9 0 screw e Slotted Torx ST8M2 5x7 0 screw e Torx T8M2 5x6 0 screw e Torx T8M2 5 4 0 screw e Ton T8M2 5x3 0 broadhead screw D Torx T8M2 0x4 0 screw Sequential part number listing Spare part Description number 398393 002 Bluetooth module for use in North America NOTE The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 456594 001 See Cable Kit on page 22 for more Cable Kit spare part number information 417220 001 65 W AC adapter 431312 001 Fan 441082 001 Intel 802 11a b g WLAN module for use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam Sequential part number listing 25 Spare part Description number 441082 002 Intel 802 11a b g WLAN module for use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Lie
45. Reverse this procedure to install the WLAN module 44 Chapter 4 Removal and replacement procedures Memory module Description Spare part number 2 GB PC2 5300 667 MHz DDR2 500759 001 1 GB PC2 5300 667 MHz DDR2 500758 001 512 MB PC2 5300 667 MHz DDR2 500760 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the memory module 1 Loosen the Phillips PM2 0x5 0 captive screw 1 that secures the memory module compartment cover to the computer N Lift the front edge of the cover 2 swing it up and back and remove the cover The memory module compartment cover is included in the Plastics Kit spare part number 456614 001 3 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 45 4 Remove the memory module 2 by pulling the module away from the slot at an angle E NOTE Memory modules are designed with a notch 3 to pr
46. al drives DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 507116 001 DVD CD RW Combo Drive 507117 001 DVD ROM Drive 507115 001 2 Hard drives include bracket 250 GB 5400 rpm 500763 001 160 GB 5400 rpm 500762 001 120 GB 5400 rpm 500761 001 Mass storage devices 23 Miscellaneous parts Description Spare part number 65 W AC adapter 417220 001 Logo Kit 495408 001 Nylon carrying case 325814 001 USB 1 1 diskette drive 359118 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom 490371 031 24 Chapter 3 Illustrated parts catalog Description Spare part number For use the United States 490371 001 Screw Kit 500131 001 e Phillips PM3 0 4 0 screw e Phillips PM2 5x12 0 captive screw e Phillips PM2 5x10 0 captive screw e Phillips PM2 5x7 0 captive screw e Phillips PM2 5x7 0 screw e Phillips PM2 5x4 0 screw e Phillips PM2 0x8 0 screw e Phillips PM2 0x6 0 screw e
47. an 441082 292 and 451861 291 Intel 802 11b g WLAN module for use in Thailand 451861 004 Broadcom 802 11b g WLAN modules D For use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands 459263 001 and the United States Computer major components 19 Item Description Spare part number e For use in Afghanistan Albania Algeria Andorra Angola Antigua amp Barbuda 459263 002 Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia amp Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Is
48. ard until it rests at an angle 8 Lift the front edge of the top cover 2 until it disengages from the base enclosure 9 Tilt the top cover 3 back until the TouchPad cable is accessible Component replacement procedures 61 10 Release the ZIF connector 4 to which the TouchPad cable is connected and disconnect the TouchPad cable 5 from the system board 11 Remove the top cover Reverse this procedure to install the top cover 62 Chapter4 Removal and replacement procedures TouchPad board and TouchPad button board amp NOTE The top cover spare part number 495399 001 includes the TouchPad board and cable and the TouchPad button board and cable Before removing the TouchPad board and TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Displa
49. available using spare part number 495402 001 If it is necessary to replace the display inverter remove the inverter 1 from the display enclosure as far as the display panel cable and the backlight cable will allow Component replacement procedures 57 13 Disconnect the display panel cable 2 and the backlight cable 3 from the display inverter 14 Remove the display inverter The display inverter is available using spare part number 456618 001 15 If it is necessary to replace the display hinges remove the four Torx T8M2 5x6 0 screws 1 that secure the display panel to the display enclosure 16 Remove the display panel 2 17 Remove the four Phillips PM2 0x4 0 screws 1 that secure each display hinge to the display panel 58 Chapter 4 Removal and replacement procedures 18 Remove the display hinges 2 The left and right display hinges are available using spare part number 456806 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 59 Top cover amp NOTE The top cover includes the TouchPad board and cable and the TouchPad button board and cable Description Spare part number Top cover 495399 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconn
50. backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 136 Chapter 11 Recycling 18 Remove the backlight from the backlight frame 19 20 21 22 Disconnect the display panel cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 137 Index A AC adapter spare part number 24 25 antenna disconnecting 44 antennae 13 audio product description 3 audio in jack location 9 pin assignments 126 audio out jack location 9 pin assignments 126 B backing up files 120 backing up files and folders 124 Backup and Restore Center 120 121 base enclosure spare part number 18 28 battery location 12 removal 39 spare part number 18 spare part numbers 30 39 battery bay 12 battery latches 12 battery light 11 Bluetooth module removal 65 spare part numbers 17 25 26 65 Bluetooth module cable spare part number 22 boot options 85 boot order 85 bottom components 12 button components 7 buttons power 7 138 Index TouchPad 6 wireless 7 Cc Cable Kit contents 22 spare part number 26 cables service considerations 32 caps lock light 7 carrying case spare part
51. chtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan 441082 003 Intel 802 11a b g WLAN module for use in Australia New Zealand Pakistan the People s Republic of China and South Korea 441082 292 Intel 802 11a b g WLAN module for use in Japan 441086 001 Intel 802 11a b g n WLAN module for use in the United States 441086 002 Intel 802 11a b g n WLAN module for use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan 441086 003 Intel 802 11a b g n WLAN module for use in Australia New Zealand Pakistan and the People s Republic of China 441086 AD1 Intel 802 11a b g n WLAN module for use in South Korea 449137 001 RTC battery 450066 001 Bluetooth module for use in Japan and Asia Pacific countries and regions NOTE The Bl
52. clude 2 wireless local area V V network WLAN antennae e 15 4 inch WXGA BrightView V V Memory 2 customer accessible upgradable memory module V y slots Supports dual channel memory V Supports up to 4 GB of system RAM V y PC2 5300 667 MHz DDR2 V V Category Description Computer models Computer models equipped with equipped with GLE960 system GME965 system board board Supports the following configurations in all countries V V and regions except Brazil e 4096 MB total system memory 2048 x 2 dual channel e 3072 MB total system memory 2048 1024 e 2560 MB total system memory 2048 512 e 2048 MB total system memory 1024 x 2 dual channel e 2048 MB total system memory 2048 x 1 e 1536 MB total system memory 1024 512 e 1024 MB total system memory 512 x 2 dual channel e 1024 MB total system memory 1024 x 1 e 512 MB total system memory 512 x 1 Supports the following configurations only in Brazil V V e 2048 MB total system memory 2048 x 1 e 2048 MB total system memory 1024 x 2 dual channel e 1024 MB total system memory 1024 x 1 e 1024 MB total system memory 512 x 2 dual channel e 512 MB total system memory 512 x 1 Hard drives Supports 9 5 mm 2 5 inch hard drives V V Customer accessible V V Serial ATA V V Supports the following drives V V e 250 GB 5400 rpm e 160 GB 5400 rpm e 120 GB 5400 rpm HP DriveGuard V V Optical drives Fixed removal of 1
53. crosoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCIl1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none NOTE ExpressCards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 94 Chapter6 Specifications System I O address specifications UO address hex System function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 O5F Counter timer registers 044 OSF Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable RTC 072 O7F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 O9F Unused OAO 0A1 Interrupt control
54. dem module cable is included in the Cable Kit spare part number 456594 001 See Cable Kit on page 22 for more Cable Kit spare part number information 461749 011 Modem module includes modem module cable for use in Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 456594 001 487330 001 Broadcom 802 11a b g n WLAN module for use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam 487330 002 Broadcom 802 11a b g n WLAN module for use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan 490371 001 Power cord for use in the United States 490371 0
55. e 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 i System board see System board on page 66 Remove the heat sink 1 Turn the system board upside down with the USB connectors toward you 2 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four Phillips PM2 5 10 0 screws 1 that secure the heat sink to the system board 72 Chapter 4 Removal and replacement procedures 3 Remove the heat sink 2 E NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and 2 the processor 3 and graphics system component 4 each time the heat sink is removed Thermal pads and thermal paste must be installed on all surfaces before the heat sink assembly is reinstalled Thermal material is included with all heat sink and processor spare part kits Reverse this procedure to install the heat sink Component replacement procedures 73 Processor amp NOTE All processor spare part kits include replacement thermal material Replacement thermal material is also availabl
56. e computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the switch cover see Switch cover on page 48 Remove the keyboard 1 Position the computer with the front toward you 50 Chapter 4 Removal and replacement procedures 2 Remove the two slotted Torx ST8M2 5x7 0 screws that secure the keyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Lift the rear edge of the keyboard 1 and slide it back until it rests on the display assembly 2 Component replacement procedures 51 6 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 7 Remove the keyboard Reverse this procedure to install the keyboard 52 Chapter 4 Removal and replacement procedures Speaker Description Spare part number Speaker 456593 001 UE Before removing the speaker follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the A
57. e in the heat sink spare part kit spare part number 456605 001 Description Spare part number Intel Core2 Duo processors e 15670 1 80 GHz 2 MB L2 cache 800 MHz FSB 508758 001 e 15470 1 60 GHz 2 MB L2 cache 800 MHz FSB 500757 001 e 15270 1 40 GHz 2 MB L2 cache 800 MHz FSB 495383 001 Intel Celeron M processors P550 2 0 GHz 1 MB L2 cache 533 MHz FSB 508759 001 P530 1 73 GHz 1 MB L2 cache 533 MHz FSB 500756 001 Intel Celeron M Dual Core processors T1400 1 73 GHz 1 MB L2 cache 533 MHz FSB 506446 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60
58. e the keyboard to navigate and make selections NOTE Anexternal keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer 2 Before Windows opens and while the F10 ROM Based Setup message is displayed in the lower left corner of the screen press f10 Starting Computer Setup 81 Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Because Computer Setup is not Windows based it does not support the TouchPad Navigation and selection are by keystroke e Tochoose a menu or a menu item use the arrow keys e Toselect an item press enter e To close open dialog boxes and return to the main Computer Setup screen press esc e To view navigation information press f1 e To change the language press f2 Select the File Security Diagnostics or System Configuration menu To exit Computer Setup choose one of the following methods e To exit Computer Setup without saving your preferences use the arrow keys to select File gt Ignore Changes and Exit Then follow the instructions on t
59. ect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 Remove the top cover 1 Turn the computer upside down with the front toward you 60 Chapter 4 Removal and replacement procedures 2 Remove the followng screws 1 Three Phillips PM2 0x2 0 broadhead screws 2 Seven slotted Torx ST8M2 5x7 0 screws 3 One Torx T8m2 5x4 0 screw 3 Turn the computer right side up with the left side toward you 4 Press in on the ExpressCard slot eject button 1 two times The first press releases the ExpressCard slot eject button The second press releases the ExpressCard slot protective insert if one is present from the ExpressCard slot 5 Remove the ExpressCard slot insert 2 6 Remove the three slotted Torx ST8M2 5x7 0 screws 3 that secure the top cover to the computer 7 Lift the rear edge of the top cover 1 and swing it up and forw
60. ed States Venezuela and Vietnam e For use in Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech 441086 002 Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan e For use in Australia New Zealand Pakistan the People s Republic of China and South 441086 003 Korea D For use in South Korea 441086 AD1 Broadcom 802 11a b g n Sangria M C WLAN modules 18 Chapter 3 Illustrated parts catalog Item Description Spare part number For use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei 487330 001 Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech 487330 002 Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy
61. ely For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions NOTE Foradditional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer amp NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Turn on or restart the computer and then pres
62. enceccaeceeeeeeeeeeeeeeeeeeceacaaaaaecaeeaeeeeeeeeeeeeeeeesesencseccaeaaesaeeeeeeeeeess 76 EK E 78 ExpressCard SSOmbly sisessincecdecenssacecacsns siusecasetaadctagacteaedaceeastandevegittsiaceyeeentaddeesdieaaaddterns 79 Starting Computer Setup rsrsrsr ssid aana aa aa a aaa aaa aA Aa 81 Using Computer Setup ccccececeecceceneecaec cece eee eeeee tnra caeaeeaaaaeaeeceeeeeeeeeeeeeeeseeeaaaaeaaaeaaeeeeeeeeeeeeeeeeeeees 82 Navigating and selecting in Computer Setup eee eceeeeeeneeeeeeeeeeneeeeeeeetaeeeeseeeiaeeeeeeeaes 82 Restoring factory settings in Computer Setup cece eeeeeeeeeeeeeeeenaeeeeeeeeeetaeeeeeseeenaaes 82 Computer Setup Ru ET ET 83 File TEE 83 Ell du UE 84 Diagma stes Mensa hseedaeiiclte a ea beeuni ena teudiveh ceetesdniemeesdeuieeiata sion eeesee dieses 84 System Configuration MON wcsncsceccescieteeeccesdecneaenededeuseneaeaceededentaanacecdevendiaadeasdeentianeeenedeanee 85 gue LEE ee TEE 88 15 4 inch WXGA display specifications cccceeeeeeeccecaeceeeeeeeeeeeee eee eaaaaaeaaeeeeeeeeeeeeeeteeeeesenneenaeess 89 Hard drive SpeCification secsicccscccnasacsccccuaenars cccesueeacecaedvannaeecacdangaaeuceesuevendy ces A EE a a ai 90 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications 91 DVD CD RW Combo Drive specifications 20 00 2022 ccc ecceeceeeeceeceeecae eee eeeee tees cette teesceaeaaecaeeeeeeeeeeeeeneeeenes 92 System DMA Specifications sesyen Nan A ARENAE
63. er right side up with the front toward you 4 Open the computer as far as possible 5 Release the ZIF connector to which the button board cable 1 is attached and disconnect the cable from the system board 48 Chapter 4 Removal and replacement procedures 6 Remove the switch cover 2 by lifting it straight up Reverse this procedure to install the switch cover Component replacement procedures 49 Keyboard For use in Spare part number For use in Spare part number Belgium 495400 181 Norway 495400 091 Brazil 495400 201 Portugal 495400 131 The Czech Republic 495400 221 Russia 495400 251 Denmark 495400 081 Saudi Arabia 495400 171 France 495400 051 Slovakia 495400 231 French Canada 495400 121 Slovenia 495400 BA1 Germany 495400 041 South Korea 495400 AD1 Greece 495400 DJ1 Spain 495400 071 Hungary 495400 211 Sweden and Finland 495400 B71 Iceland 495400 DD1 Switzerland 495400 BG1 Israel 495400 BB1 Taiwan 495400 AB1 Italy 495400 061 Thailand 495400 281 Japan 495400 291 Turkey 495400 141 Latin America 495400 161 The United Kingdom 495400 031 The Netherlands and Europe 495400 B31 The United States 495400 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Ze Disconnect all external devices connected to the computer ad Disconnect the power from th
64. event incorrect insertion into the memory module slot Reverse this procedure to install a memory module Optical drive amp NOTE All optical drive spare part kits include an optical drive bezel Description Spare part number Supports the following PATA optical drives DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 500768 001 DVD CD RW Combo Drive 500767 001 DVD ROM Drive 500766 001 Optical drive connector board PATA 456805 001 Supports the following SATA optical drives DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 507116 001 DVD CD RW Combo Drive 507117 001 DVD ROM Drive 507115 001 Optical drive connector board SATA 495386 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 46 Chapter 4 Removal and replacement procedures 3 4 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the optical drive A 2 Position the computer with the right side toward you Remove the slotted Torx ST8M2 5x7 0 screw 1 that secures the optical drive to the compu
65. foam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 34 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e _ Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop worksta
66. from the computer Remove the battery see Battery on page 39 Remove the following components a b Hard drive see Hard drive on page 40 Optical drive see Optical drive on page 46 Keyboard see Keyboard on page 50 Switch cover see Switch cover on page 48 Speaker see Speaker on page 53 Display lid switch module see Display lid switch module on page 54 Display assembly see Display assembly on page 55 Top cover see Top cover on page 60 System board see System board on page 66 Component replacement procedures 79 Remove the ExpressCard assembly 1 Turn the system board upside down with the USB connectors toward you 2 Remove the two Phillips PM2 0x8 0 screws 1 and the two Phillips PM2 0 4 0 screws 2 that secure the ExpressCard assembly to the system board 3 Turn the system board right side up with the USB connectors toward you 4 Remove the ExpressCard assembly from the system board Reverse this procedure to install the ExpressCard assembly 80 Chapter 4 Removal and replacement procedures 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load E NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE Pointing devices are not supported in Computer Setup You must us
67. g and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styro
68. he screen e To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes and Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Use the arrow keys to select File gt Restore defaults and then press enter When the confirmation dialog box opens press f10 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes and Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings 82 Chapter5 Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options amp NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System information e View identification information for the computer and the batteries in the system e View specification infor
69. household waste Follow the local laws and regulations in your area for computer battery disposal Display A A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling must be exercised when removing these components When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 A NOTE The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 132 Chapter 11 Recycling Perfo
70. ippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan e For use in Australia New Zealand Pakistan the People s Republic of China and South Korea 441082 003 and 451861 003 e For use in Japan 441082 292 and 451861 291 Broadcom 802 11b g WLAN modules e For use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the 459263 001 United States 42 Chapter4 Removal and replacement procedures Description Spare part number For use in Afghanistan Albania Algeria Andorra Angola Antigua amp Barbuda Argentina 459263 002 Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia amp Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong
71. isplay panel to the display enclosure 112 Chapter 7 Screw listing Phillips PM2 0x6 0 screw Dem mm Iullutulutiuu Color Quantity Length Thread Head diameter Black 1 6 0 mm 2 0 mm 4 5mm Where used One screw that secures the system board to the base enclosure Phillips PM2 0x6 0 screw 113 Torx T8M2 0 4 0 screw Dm mm Iullutulutuu Color Quantity Length Thread Head diameter Black 2 4 0 mm 2 0 mm 4 5mm Where used 2 screws that secure the optical drive connector board to the base enclosure 114 Chapter 7 Screw listing Phillips PM2 5x7 0 screw im mm Hii Color Quantity Length Thread Head diameter e Black 1 7 0mm 2 5mm 5 0 mm Where used One screw that secures the fan to the base enclosure Phillips PM2 5x7 0 screw 115 Phillips PM2 5x7 0 captive screw Te Color Quantity Length Thread Head diameter 3 TO Silver 1 7 0 mm 2 5mm 5 0 mm Where used One captive screw that secures the fan to the base enclosure screw is secured to the fan by a C clip 116 Chapter 7 Screw listing Phillips PM2 5x10 0 captive screw Color Quantity Length Thread Head diameter Silver 4 10 0 mm 2 5mm 5 0 mm Where used 4 captive screws that secure the heat sink to the system board screws are secured to the heat sink by C clips Phillips PM2 5x10 0 captive screw 117 Phillips PM2 0x8 0 screw Deem mm Illu Color Quantity Length Thread Head diameter Black 2 8 0 m
72. it ue ee TEE 126 E wu ET le te ER 127 vii E Dh Lee E 128 RJ 45 network ee 129 Universal Serial BUS ies ee ee EEN eae lee 129 10 Power cord set requirements Requirements for all countries and regions ssseesssesesecerreeessrnrsssetnneaessnnnnnatanandantannaaattannnaennnanaaaana 130 Requirements for specific countries and reGiONS ceceecceecceceeeeeeeeeeeeeeeeeeeteeeeeeeeeeeeetetieeeeeeneenea 131 11 Recycling e ET 132 BI 132 Ire EH 138 viii 1 Product description Category Description Computer models Computer models equipped with equipped with GLE960 system GME965 system board board Processors Intel Core 2 Duo processors e 15670 1 80 GHz processor 2 MB L2 cache y 800 MHz front side bus FSB e 15470 1 60 GHz processor 2 MB L2 cache y 800 MHz front side bus FSB e 15270 1 40 GHz processor 2 MB L2 cache y 800 MHz FSB Intel Celeron M processors e P550 2 0 GHz processor 1 MB L2 cache 533 vV MHz FSB e P530 1 73 GHz processor 1 MB L2 cache y 533 MHz FSB Intel Celeron M processors Dual Core e 11400 1 73 GHz processor 533Mhz FSB V Chipset Northbridge Intel GME965 with up to 800 MHz FSB V Northbridge Intel GLE960 with up to 533 MHz FSB V Southbridge Intel ICH8M V V Graphics Intel Universal Memory Architecture UMA V V graphics subsystem integrated with shared video memory dynamically allocated Panel All display assemblies in
73. ity Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 488 397 168 312 560 640 234 420 480 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 90 Chapter6 Specifications DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD l CD I Bridge Photo CD Video CD Multisession DVD R DVD RW DVD R DVD CD Photo CD CD EXTRA Portfolio CD R CD RW DVD RAM RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time cD DVD Random lt 160 ms lt 190 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec 8X DVD R 10 800 KB sec 8X DVD R 10 800 KB sec 8X DVD RW 10 800 KB sec 6X DVD RW 8 100 KB sec 6X DVD DUAL 8 100 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD RW and CD RW SuperMulti Double Layer Combo Dr
74. ive with LightScribe specifications 91 DVD CD RW Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random lt 110 ms lt 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 3 600 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec Transfer mode Multiword DMA mode 2 92 Chapter6 Specifications System DMA specifications Hardware DMA System function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 System DMA specifications 93 System interrupt specifications Hardware IRQ System function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Mi
75. lands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome amp Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts amp Nevis St Lucia St Vincent amp Grenada Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad amp Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 20 Memory modules PC2 5300 667 MHz DDR2 2 GB 500759 001 1 GB 500758 001 512 MB 500760 001 21 Hard drives include hard drive bracket 250 GB 5400 rpm 500763 001 160 GB 5400 rpm 500762 001 120 GB 5400 rpm 500761 001 22 Optical drives include bezel and bracket Supports the following PATA optical drives DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 500768 001 DVD CD RW Combo Drive 500767 001 DVD
76. ler no 2 UO Address hex System Function shipping configuration 0A2 OBF Unused DCH ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 JoyStick decoded in ESS1688 202 21F Unused System I O address specifications 95 UO address hex System function shipping configuration 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 ExpressCard controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 96 Chapter 6 Specifications System memory map specifications Size Memory address System function 640 KB 00000000 0009
77. m 2 0 mm 4 5mm Where used 2 screws that secure the ExpressCard assembly to the system board 118 Chapter 7 Screw listing 8 Backup and recovery 119 Backup and recovery in Windows Vista Overview To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options e Backing up individual files and folders e Backing up the entire hard drive select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools amp NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external
78. m jack 128 monitor port 127 network jack 129 RJ 11 128 RJ 45 jack 129 Universal Serial Bus USB port 129 plastic parts 31 Plastics Kit contents 21 spare part number 26 pointing device components 6 illustrated 6 product description 4 pointing device components TouchPad 6 TouchPad buttons 6 TouchPad scroll zone 6 ports external monitor 11 monitor 11 product description 4 Universal Serial Bus USB 11 power button 7 power connector 11 power cord set requirements 130 spare part numbers 24 27 power light 8 power requirements product description 4 power on password 84 processor product description 1 removal 74 spare part number 30 spare part numbers 18 29 74 product description audio 3 chipset 1 17 21 diskette drive 3 display panel 1 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 1 modem module 3 operating system 4 optical drives 2 pointing devices 4 ports 4 power requirements 4 processors 1 security 4 serviceability 5 wireless 3 R recovering information recovery partition 122 removal replacement preliminaries 31 procedures 37 restoring the hard drive 122 right side components 10 RJ 11 jack location 11 pin assignments 128 RJ 11 jack cable release 67 spare part number 22 RJ 45 jack location 11 pin assignments 129 RTC battery removal 78 spare part number 78 Rubber Kit spare part number 29 121 125 18 26 S Screw Kit contents
79. mation for the processor cache and memory size system ROM video revision and keyboard controller version Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts TEE eee ee ee aa Computer Setup menus 83 Security menu Select Setup password Power On password Password options DriveLock passwords To do this Enter change or delete a setup password Enter change or delete a power on password e __Enable disable stringent security e Enable disable password requirement on computer restart e Enable disable DriveLock on any computer hard drive and on optional MultiBay hard drives e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer System IDs Disk Sanitizer Enter user defined computer asset tracking number and ownership tag Run Disk Sanitizer to destroy all existing data on the primary hard drive The following options are available e Fast Runs
80. nly vV Windows Vista Business 32 Japan with Office V V Personal in Japan only Windows Vista Business 32 Japan with Office V V Personal with PowerPoint in Japan only Windows Vista Business 32 Japan with Office V V Professional in Japan only Windows Vista Business with XP Professional with vV v Office Ready 4 Chapter 1 Product description Category Description Computer models Computer models equipped with equipped with GLE960 system GME965 system board board Windows Vista Business with XP Professional V Japan in Japan only Windows Vista Business with XP Professional V y Japan with Office Personal in Japan only Windows Vista Business with XP Professional V y Japan with Office Personal with PowerPoint in Japan only Windows Vista Business with XP Professional V V Japan with Office Professional in Japan only Windows Vista Home Premium with Office Ready V V FreeDOS V V Red Flag Linux in the People s Republic of China V V only Mandriva Linux V y Restore media Windows Vista Basic 32 V V Windows Vista Home Premium V V Windows Vista Business 32 v V Red Flag Linux in the People s Republic of China V V only DRDVD Windows Vista V V DRDVD Windows XP Pro V V Windows XP Professional V y Web Support Windows XP Professional V V Certified Microsoft WHQL V V Serviceability End user replaceable parts AC adapter V V Battery system v V Hard d
81. o the computer screw is secured to the hard drive bracket 100 Chapter 7 Screw listing Phillips PM3 0x4 0 screw im mm Iuulfrilumtuul Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm er Where used 4 screws that secure the hard drive bracket to the hard drive Phillips PM3 0x4 0 screw 101 Phillips PM2 5x4 0 screw Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the WLAN module to the system board Where used 2 screws that secure the modem module to the system board 102 Chapter 7 Screw listing Slotted Torx ST8M2 5x7 0 screw O m mm Hib Color Quantity Length Thread Head diameter Black 17 7 0mm 2 5mm 5 0 mm o T i al l i I 1 Where used 1 One screw that secures the optical drive to the computer 2 Two screws that secure the keyboard to the computer Slotted Torx ST8M2 5x7 0 screw 103 Where used 4 screws that secure the display assembly to the computer Where used 7 screws that secure the top cover to the base enclosure T l Where used 3 screws that secure the top cover to the base enclosure 104 Chapter7 Screw listing Phillips PM2 0x4 0 screw Dm mm Iullutulutuu Color Quantity Length Thread Head diameter Silver 16 4 0 mm 2 0 mm 4 5mm Where used 8 screws that secure the display hinges to the display assembly Phillips PM2 0
82. ou remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 31 Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a dri
83. puter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x5 0 captive screws 1 that secure the hard drive bay cover to the computer 3 Lift the right side of the hard drive bay cover 2 swing it to left and remove the cover The hard drive bay cover is included in the Plastics Kit spare part number 456614 001 4 Loosen the Phillips PM2 5x12 0 captive screw 1 that secures the hard drive to the computer 5 Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 to the left to disconnect it from the system board 40 Chapter 4 Removal and replacement procedures 6 Remove the hard drive 4 from the hard drive bay 7 If it is necessary to replace the hard drive bracket remove the two Phillips PM3 0x4 0 hard drive bracket screws 1 from each side of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 41 WLAN
84. r by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 i System board see System board on page 66 Remove the RTC battery 1 Turn the system board upside down with the audio connectors toward you 78 Chapter 4 Removal and replacement procedures 2 Remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery ExpressCard assembly EY NOTE Allsystem board spare part kits include the ExpressCard assembly Before removing the ExpressCard assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter
85. regions except Japan and Asia Pacific countries and regions 398393 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 46 c Keyboard see Keyboard on page 50 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 53 Component replacement procedures 65 f Display lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable 1 from the system board 2 Remove the two Phillips PM2 0x4 0 screws 2 that secure the Bluetooth module to the base enclosure 3 Remove the Bluetooth module 3 from the base enclosure Reverse this procedure to install the Bluetooth module System board E NOTE All system board spare part kits include the ExpressCard assembly
86. ressCard assembly For use only with computer models equipped with Intel GME965 graphics chipset Intel UMA 495410 001 graphics subsystem and PATA optical drive For use only with computer models equipped with Intel GLE960 graphics chipset Intel UMA 495395 001 graphics subsystem and PATA optical drive For use only with computer models equipped with Intel GME965 graphics chipset Intel UMA 495404 001 graphics subsystem and SATA optical drive For use only with computer models equipped with Intel GLE960 graphics chipset Intel UMA 495397 001 graphics subsystem and SATA optical drive 10 Fan 431312 001 11 Optical drive connector board Optical drive connector board PATA 456805 001 Optical drive connector board SATA 495386 001 12 Broadcom Bluetooth modules do not include Bluetooth module cable NOTE The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 456594 001 See Cable Kit on page 22 for more Cable Kit spare part number information For use in all countries and regions except Japan and Asia Pacific countries and regions 398393 002 For use only in Japan and Asia Pacific countries and regions 450066 001 Computer major components 17 Item Description Spare part number 13 Heat sink includes replacement thermal material 456605 001 14 Processors includes replacement thermal material
87. rive y y Memory module V V Optical drive V y WLAN module V V Wu 2 External component identification Top components TouchPad Item Component Function 1 TouchPad Moves the pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad scroll zone Scrolls up or down This table describes factory settings View or change pointing device preferences as follows e In Windows Vista select Start gt Control Panel gt Hardware and Sound gt Mouse e In Windows XP select Start gt Control Panel gt Printers and Other Hardware gt Mouse 6 Chapter 2 External component identification Buttons lights and speaker EX Item Component Function 1 Caps lock light On Caps lock is on 2 Wireless button Turns the wireless feature on or off but does not establish a wireless connection NOTE You must set up or access a wireless network to establish a wireless connection 3 Wireless light e Blue An integrated wireless device such as a wireless local area network WLAN device the HP Broadband Wireless Module and or a Bluetooth device is on e Amber All wireless devices are off 4 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button to
88. rm the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 133 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 134 Chapter 11 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 135 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down A WARNING The backlight contains mercury Exercise caution when removing and handling the
89. s esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer 122 Chapter8 Backup and recovery A CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart
90. s recovery tools To recover information you previously backed up follow these steps 1 Click Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files E NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps Backup and recovery in Windows Vista 121 A CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer E NOTE Ifthe Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separat
91. screw required V V Customer accessible V V 12 7 mm tray load V V Supports the no optical drive option V V 2 Chapter 1 Product description Category Description Computer models Computer models equipped with equipped with GLE960 system GME965 system board board Supports the following Parallel ATA PATA drives V V e DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe e DVD CD RW Combo Drive e DVD ROM Drive Supports the following Serial ATA SATA drives V V e DVD RW and CD RW Supermulti Double Layer Combo Drive with LightScribe e DVD CD RW Combo Drive e DVD ROM Drive Diskette drive Supports external USB diskette drive only V y Supports boot from external USB diskette drive v V Supports 3 mode diskette drive V V Audio HD audio ADI1981 V V Modem 56K V 92 1 5 inch data fax modem with digital line vV V guard Ethernet Intel 82562GT V V S3 S4 S5 wake on LAN DC no v V S3 S4 S5 wake on LAN AC yes V y Wireless Integrated WLAN options by way of wireless module 2 WLAN antennae built into display assembly vV V Support for no WLAN option V y Support for the following WLAN formats V y Broadcom 802 11a b g n Broadcom 802 11b g Intel 802 11a b g Intel 802 11b g Intel 802 11a b g n Kedron without iAMT Intel 802 11a b g Kedron without iAMT Integrated personal area network PAN options by way of Bluetooth module Support for no WPAN option V y Broadcom
92. sed Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 130 Chapter 10 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F
93. srael 495400 BB1 For use in Italy 495400 061 For use in Japan 495400 291 For use in Latin America 495400 161 For use in the Netherlands 495400 B31 For use in Norway 495400 091 For use in Portugal 495400 131 For use in Russia 495400 251 For use in Saudi Arabia 495400 171 For use in Slovakia 495400 231 For use in Slovenia 495400 BA1 For use in South Korea 495400 AD1 For use in Spain 495400 071 For use in Sweden 495400 B71 For use in Switzerland 495400 BG1 16 Chapter 3 Illustrated parts catalog Item Description Spare part number For use in Taiwan 495400 AB1 For use in Thailand 495400 281 For use in Turkey 495400 141 For use in the United Kingdom 495400 031 For use in the United States 495400 001 4 Speaker 456593 001 5 Top cover includes TouchPad board and cable and TouchPad button board and cable 495399 001 Plastics Kit see Plastics Kit on page 21 for more Plastics Kit spare part information 456614 001 6a ExpressCard slot protective insert 6b WLAN module compartment cover 6c Memory module compartment cover 6d Hard drive bay cover 6e Optical drive bay protective insert not illustrated TouchPad components included with the top cover 7a TouchPad bracket 7b TouchPad board includes cable 7c Touchpad button board includes cable 8 ExpressCard assembly included with all system boards 9 System boards include replacement thermal material and the Exp
94. stem and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 2 3 4 If possible back up all personal files Click Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens Click Restore files and settings and then click Next Follow the on screen instructions amp NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs A CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 2 3 4 5 6 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer Turn on the computer Follow the on screen instructions to install the operating system After the operating system is installed remove the Operating System disc and insert the Driver Recovery
95. sually nonstandard pointing device at startup select Disable Enable disable USB legacy support When enabled USB legacy support allows the following o Use of a USB keyboard mouse and hub in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a Computer Setup menus 85 Select To do this USB port to the computer or to an optional docking device select models only e Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port e Enable disable BIOS DMA data transfers e __Enable disable fan always on while connected to an AC outlet e __Enable disable Intel Data Execution Prevention or AMD PSAE Execution Disable When enabled the processor can disable some virus code execution which helps to improve computer security e Enable disable LAN Power Save When enabled saves power by turning off the LAN when not in use e Enable disable SATA Native Mode e Enable disable Dual Core CPU e Enable disable Secondary Battery Fast Charge e Choose Bit shift or LBA assisted HDD Translation Mode e Enable disable Windows direct application launcher e Enable disable HP Lockout 86 Chapter 5 Computer Setup Select To do this Built In Device Options e Enable disable embedded WWAN Device Radio Enable disable embedded
96. tar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome amp Principe Saudi Arabia Senegal Serbia and Montenegro the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts amp Nevis St Lucia St Vincent amp Grenada Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 461749 001 Modem module includes modem module cable NOTE The modem module spare part kit does not include a modem module cable The mo
97. te the following when backing up e Store personal files in the My Documents folder and back it up periodically e Back up templates stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document click Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps 124 Chapter 8 Backup and recovery amp NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 4 2 Click Start gt All Programs gt Accessories gt System Tools gt Backup Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up Operating Sy
98. ted at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy A CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 33 Packagin
99. ter Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the left to release the optical drive from the computer Remove the optical drive 3 from the computer If it is necessary to replace the optical drive bracket position the optical drive with the rear toward you Remove the two Phillips PM2 0x4 0 screws 1 that secure the optical drive bracket to the optical drive Remove the optical drive bracket 2 Component replacement procedures 47 Reverse this procedure to reassemble and install an optical drive Switch cover Description Spare part number Switch cover includes button board and cable 495388 001 Before removing the switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the switch cover ch Turn the computer upside down with the rear panel toward you iad Remove the two slotted Torx T8M2 5x9 0 screws 1 and the three Torx T8M2 5x3 0 broadhead screws 2 that secure the switch cover to the computer 3 Turn the comput
100. the Disk Sanitizer erase cycle once e Optimum Runs the Disk Sanitizer erase cycle 3 times e Custom Allows you to select the desired number of Disk Sanitizer erase cycles from a list CAUTION If you run Disk Sanitizer the data on the primary hard drive is destroyed permanently Diagnostics menu Select Hard Drive Self Test options To do this Run a comprehensive self test on any hard drive in the system or on any optional MultiBay hard drive Memory Check Run a comprehensive check on system memory Startup Check select models only 84 Chapter5 Computer Setup Verify the system components needed for starting the computer System Configuration menu Ef NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language or press f2 Change the Computer Setup language Boot options e Set f9 10 and f12 delay when starting up Enable disable CD ROM boot Enable disable floppy boot Enable disable internal network adapter boot and set the boot mode PXE or RPL Enable disable MultiBoot which sets a boot order that can include most boot devices in the system Set the Express Boot Popup delay in seconds Set the boot order Device configurations D Swap the functions of the fn key and left ctrl key Enable disable multiple standard pointing devices at startup To set the computer to support only a single u
101. the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer a O So m p p Follow the on screen instructions Backup and recovery in Windows Vista 123 Backup and Recovery in Windows XP Overview To protect your information use the Windows Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options e Backing up individual files and folders e Backing up all files and folders e Scheduling automatic backups e Creating recovery points e Recovering information NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive No
102. tions with ground cords of one megohm resistance e _ Static dissipative tables or floor mats with hard ties to the ground e Field service kits e Static awareness labels e Material handling packages e _Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 35 Unknown user password If the computer you are servicing has an unknown user password follow these steps to clear the password Er NOTE These steps also clear CMOS 1 w o o Sp g e Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the real time clock RTC battery see RTC battery on page 78 Wait approximately 5 minutes Replace the RTC battery and reassemble the computer Connect AC power to the computer Do not reinsert any batteries
103. uetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 456594 001 See Cable Kit on page 22 for more Cable Kit spare part number information 451861 001 Intel 802 11a b g WLAN module for use in Antigua amp Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam 451861 002 Intel 802 11a b g WLAN module for use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan 4451861 003 Intel 802 11a b g WLAN module for use in Australia New Zealand Pakistan the People s Republic of China and South Korea 451861 004 Intel 802 11b g WLAN module for use in Thailand 451861 291 Intel 802 11a b g WLAN module for
104. unction keys Execute frequently used system functions when pressed in combination with the fn key 8 Chapter 2 External component identification Front components OO Item Component Function 1 Audio out headphone jack Connects optional powered stereo speakers headphones ear buds a headset or television audio 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 SD Card Reader Supports the following optional digital card formats e Secure Digital SD Memory Card e MultiMediaCard MMC Front components 9 Right side components Item Component 1 Optical drive Function Reads an optical disc 2 Security cable slot 10 Chapter 2 External component identification Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side components ebe E O C08 Item Component Function 1 RJ 11 modem jack Connects a modem cable 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 External monitor port Connects an external VGA monitor or projector
105. use in Japan 456593 001 Speaker 456594 001 Cable Kit see Cable Kit on page 22 for more Cable Kit spare part information 456605 001 Heat sink includes replacement thermal material 456614 001 Plastics Kit see Plastics Kit on page 21 for more Plastics Kit spare part information 456618 001 Display inverter 456805 001 Optical drive connector board PATA 26 Chapter 3 Illustrated parts catalog Spare part Description number 456806 001 Display hinges includes left and right hinges 459263 001 Broadcom 802 11b g WLAN module for use in Canada Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 459263 002 Broadcom 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cameroon Cape Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibral
106. ve be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 32 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affec
107. ve the display lid switch module 2 from the clip built into the top cover Remove the display lid switch module cable from the clips 3 built into the top cover Reverse this procedure to install the display lid switch module 54 Chapter4 Removal and replacement procedures Display assembly amp NOTE All display assembly spare part kits include 2 WLAN antenna transceivers and cables Description Spare part number 15 4 inch WXGA with BrightView 495385 001 Display Cable Kit includes 2 wireless antennae 508816 001 Before removing the display assembly follow these steps 1 oe oN SE 8 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 42 Remove the following components a b c d Keyboard see Switch cover on page 48 Switch cover see Switch cover on page 48 Speaker see Speaker on page 53 Display lid switch module see Display lid switch module on page 54 Remove the display assembly 1 P Close the computer
108. x4 0 screw 105 Where used 2 screws that secure the ExpressCard assembly to the system board 106 Chapter 7 Screw listing Torx T8M2 5x9 0 screw jm mm Til Thread Head diameter Color Quantity Length Black 2 9 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the switch cover to the computer Torx T8M2 5x9 0 screw 107 Torx T8M2 5x3 0 broadhead screw 3 poum Color Quantity Length Thread Head diameter Black 3 3 0 mm 2 5 mm 8 0 mm ml l l l d l l l I I Where used 3 screws that secure the switch cover to the computer 108 Chapter 7 Screw listing Torx T8M2 5x4 0 screw Da mm ibid Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover to the base enclosure Torx T8M2 5x4 0 screw 109 Where used One screw that secures the system board to the base enclosure 110 Chapter 7 Screw listing Phillips PM2 0x2 0 broadhead screw fe ar or oe Color Quantity Length Thread Head diameter Black 3 2 0 mm 2 0 mm 7 0 mm Where used 3 screws that secure the top cover to the display enclosure Phillips PM2 0x2 0 broadhead screw 111 Torx T8M2 5x6 0 screw a EE Color Quantity Length Thread Heat width Black 12 6 0 mm 2 5mm 5 0 mm Where used 8 screws that secure the display bezel to the display assembly T H r t Where used 4 screws that secure the d
109. y lid switch module see Display lid switch module on page 54 g Display assembly see Display assembly on page 55 h Top cover see Top cover on page 60 Remove the TouchPad board and TouchPad button board A 2 Turn the top cover upside down with the front toward you Release the ZIF connectors on the TouchPad button board 1 and TouchPad board 2 to which the TouchPad board cable is connected Disconnect and remove the TouchPad board cable 3 Component replacement procedures 63 4 Remove the two Phillips PM2 0x4 0 screws 4 that secure the TouchPad bracket to the computer Release the TouchPad bracket 1 by sliding it back Remove the TouchPad bracket 2 by lifting it straight up Remove the TouchPad button board 3 9o NO wo Remove the TouchPad button board cable 4 from the opening in the TouchPad bracket 64 Chapter 4 Removal and replacement procedures 9 Remove the TouchPad board 1 from the top cover E NOTE When replacing the TouchPad board and TouchPad button board be sure the TouchPad button actuators 2 are installed in the top cover Reverse this procedure to install the TouchPad board and TouchPad button board Bluetooth module E NOTE The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 456594 001 Description Spare part number For use in all countries and

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