Home

Manual for Avois FXO Gateways

1. PSTN Call Password Configuration Current Password pe New Password Confirm Password Forget your password see the User Guide for instructions s UBMIT 17 4 Incoming IP Call Password Configuration Incomming IP Call Password Configuration Current Password je New Password i Confirm Password p Forget your password see the User Guide for instructions SUBMIT When you re set the password please key in the current password once and the new password twice If you don t set the password the function will not be started The new password is exactly 4 digits 108 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution 3 18 Support If you have any inquiry or need any support please contact via E mail softel_tech wsoftel com tw or go to our website http www avois com tw Support Information Wistron Softel Inc Email softel_tech wsoftel com tw URL http www avois com tyw 19 About System If you need to know the information about the firmware version the IP address of the Gateway you can choose T About System AVOIS AV 3004 MAC Address 00 00 E2 4D 8C 50 IP Address 10 34 92 161 Firmware Yersion 2 03 109 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt 20 Feedback Wistron Softel welcomes any kind of feedback on AV 3000 series VOIP gat
2. zs Status Monitoring Microsoft Intemet Explorer Current Status Host 10 34 92 201 Device Status XmtPkts Rev Pits ErrPhis 7858 155790 Disconnect Clear If you want to re count number of the transited and accepted packets you can select the row and press Clear 102 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H 13 Connection Lo Show all the IP connection information This is very helpful for administrator to monitor the Gateway and to be the base of accounting CONNECTION LOG DATE TIME CHANNEL EVENT DURATION DETAIL Tol 12 02 OB 46 37 Nis Nia Triggered TPUDP 0 0 00 gt 129 132221 1729 2123 Tol 12 02 OB 46 39 EWAN ewan Disconnected 00 00 11 Tol 12 02 OB 4B 42 Nis ha Triggered TRUDP 0000 gt 129 132221 1729 123 Tol 12 02 OB 4B 47 EWAN ewan Disconnected 00 00 19 Tol 12 02 OB 4B 47 Nis Niay Triggered IPUDP 0 0 00 gt 129 132221 1729 2123 Tol 12 02 OB 4B 55 EWAN ewan Disconnected 00 00 27 Tol 12 02 OB 4B 57 Nis ha Triggered TRUDP 0000 gt 129 132221 1729 2123 Tol 12 02 06 49 04 EWAN ewan Disconnected 00 00 36 Tol 12 02 06 49 07 Nia Nia Triggered TAUDP 0000 gt 129 132221 1729 2123 Tol 12 02 OB 49 14 EWAN ewan Disconnected 00 00 46 Tol 12 02 0B 49 17 Nis Nia Triggered IFUDP 0000 gt 129 132221 1729 gt 123 Jol 12 02 0B 49 24 EWAN ewan Disconnected 00 00 56 Tol 12 02 06 49 27 Nis ha Triggered TAUDP 000 0 gt 129 132221 1729 gt 123 Tol 12
3. default and reset 104 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution es Configuration Data Options Save the configuration to flash memory Save Clear the configuration and reset the system Clear and Reset 16 Reset System When you complete the configuration you can use Reset System to reset the system Reset System Do you really want to reset the system vel Reset System Resetting system please wait When the gateway finishes resetting about 30 seconds press the LOGIN button sa 105 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO O Advanced VolP Solution gt 17 Change Password In order to provide the completed safety management FXO offers the following password configuration Login Password Configuration Login password default password password VoIP Call Password Configuration When someone dials Internet call he needs to enter the password default password 0000 PSTN Call Password Configuration When someone dials PSTN call he needs to enter the password default password 0000 Incoming IP Call Password Configuration When there is VoIP call from Internet he needs to enter the password default password 0000 17 1 Login Password Configuration To prevent other people to change the configuration of the Gateway we recommend you change the password regularly Login Password Con
4. 91 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO o Advanced VolP Solution 3 Decide which codec to use and the major and slave H 323 control packet TOS Type Set the TOS type for transmitting the control packet We recommend you to set at 2 3 Maximize Reliability When the router supports the TOS function and transmits the packets based on the designated TOS the transmission quality will be better gt Normal Service Normal service gt Minimize Monetary Cost Ask the router to transmit the packet based on the minimize monetary cost gt Maximize Reliability Ask the router to transmit the packet based on the maximize reliability gt Maximize Throughput Ask the router to transmit the packet based on the maximize throughput per period gt Minimize Delay Ask the router to transmit the packet based on the maximize reliability H 323 audio packet TOS Type We recommend you to set at 4 y Minimize Delay When the router supports the TOS function and transmits the packets based on the designated TOS the transmission quality will be better X When all the routers in the path support TOS we recommend you to set up the related TOS function X AV 3000 series Gateway will support alternative Gatekeeper the Gateway does not require any setting from the user As soon as the Gateway registers to a Gatekeeper and the Gatekeeper have an Alternative Gatekeeper Gateway will register the Alternative
5. Remote Gateway Entry Remote Gateway ID fil Remote Gateway Name GW2 Remote Gateway IP Address j8 p j po APPLY CANCEL Remote Gateway ID You can set the code from 00 99 to be the remote gateway s ID Remote Gateway name The remote Gateway s name Remote Gateway IP Address IP address of the remote gateway 5 3 Prefix Number Setting When you want to dial an outgoing call through the internal line of PBX the prefix number for outgoing call should be added first The prefix setting is to make Gateway to know what the prefix number of PBX is Therefore the Gateway will add the prefix number automatically when you dial the outgoing call The digits for prefix can be 1 3 digit You can add the comma y on behalf of the interval of pause caused by dialing the prefix number approx sec Please click the Prefix to PSTN Setting in Dialing Plan of Configuration Set Prefix to PSTN Prefix To PSTN Setting The Prefix Number to Dial PSTN Call p APPLY 2 The prefix number can be set from 1 digit to 3 digits 80 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt 5 4 Phone Number Digits Setting When the Gateway connects to PBX you can set the phone number digits for Gateway to judge the call is internal call or outgoing call For example as below you set the minimum number of digits for the outgoing call to 6 4 the maximum number of digits
6. Zmodem with Crash Recovery Send Close Cancel 65 CopyrightOWistron Softel Inc Wistron Softel Inc ests Advanced VoIP Solution H Sending C Documents and Settings anita Desktop fno10050_3002bin Last event Bening So Files Har Status edn S Retries D File CO 216k of 1283K Elapsed 00 00 44 Remaining 00 03 39 Throughput 5004 cps Step7 When the transmission completes the CLI will appear the following commands Good Receive 1158203 bytes Resetting router Please reset speed to 19200 bps for correct console operation Step8 Please disconnect again and set the terminal speed back to 19200 5 After that please reconnect The upgrade is completed Step9 You can use show system to check the new version AV 3004 gt show system System Name FXO D Up Time 0 months 0 days 00 00 27 system description VoIP Gateway system contact Unknown system location Unknown community string read public Trap generation Disabled Total Adapters 2 S W Version 2 04 H W Version 1 0 MAC Address 00 00 E2 4D 8C 50 66 CopyrightOWistron Softel Inc Wistron Softel Inc ests Advanced VoIP Solution H Console Baud Rate 19200 Console Timeout 10 min Remote Management State Enabled IP address 10 34 92 161 Network mask 255 255 255 0 Dialing VOIP call password Disabled Outgoing PSTN call password Disabled Incoming VOIP call password Disabled Greeting play
7. Accept incoming call from the network side Enabled Enable Disable Accept incoming call from the analog side Enabled Enable Disable Follow on call Disabled Enable Disable enable Enter three DTMF to use follow on call None DTMF 0 9 O Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable FXO Settings Ringback tone off detection Enabled a The duration time of the silence detection 50 sec The caller ID type ETSI FSK a The caller ID place Between the first and second ring Ps The user defined ANI number 86910001 Accept incoming call from the network side Enabled Accept incoming call from the analog side Enabled The DTMF strings to use follow on call 0O a The specific DTMF tone detection Disabled 57 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H AV 3004 gt Enter three DTMF to use follow on call Set the three digits for dialing the follow on call 21 Specific DTMF Tone Detection Setting An auxiliary device can be installed between the Gateway and the PBX CO side for transmitting the remote endpoint s status on hook or off hook to the Gateway The DTMF tone can be set to indicate the specific meaning For example the C tone indicates off hook status and D tone indicates on hook status The function can be a tool for billing system set voice fxo Example AV 3
8. When the local area code y function is enabled you can choose to enable the Country code y function Gateway will judge if it is needed to add the country code on the outgoing call 40 CopyrightOWistron Softel Inc Wistron Softel Inc me Advanced VolP Solution S 11 4 Enable Directdial Prefix When the gateway registers to the gatekeeper the original direcdial table to other gateway may not work To solve this problem you can enable Directdial prefix function Gateway will judge the call should be handled by Gatekeeper or to deal by itself with directdial table To ensure the directdial table is workable we recommend you to enable the DirectDial Prefix y function of all Gateways The Command set prefix rule Jcan let you enable disable the function of F Remove the prefix on incoming calls 5 Add the prefix on the outgoing calls y Add local area code country code y Enable directdial prefix y Regarding the detail introduction of the above mentioned please refer to Section 11 1 11 4 The commands are as below set prefix rule Example Remove the prefix Exactly Match Example 1 AV 3004S gt set prefix rule Do you want to remove the prefix of incoming calls No Yes No yes The number of digits of the incoming prefix 0 O exactly match 1 7 0 enter Incoming Prefix Unspecified 8511 Description 0 Remove the prefix which is exactly matched to your setting You have to fill in the prefix which
9. and then it will connect to the remote gateway The command is as below add remote gateway lt id number 2 decimal digits 00 99 gt Example AV 3004 gt add remote gateway 11 Enter the name unspecified FXS 11 Enter the IP address unspecified z 10 34 92 100 Remote gateway entry 11 added AV 3004 gt Description add remote gateway lt id number 2 decimal digits 00 99 gt The code for the remote gateway is 2 decimal digits from 00 to 99 Enter the name The remote gateway s name 36 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H 7 Prefix Setting When you want to dial an outgoing call through the internal line of PBX the prefix number for outgoing call should be added first The prefix setting is to make Gateway to know what the prefix number of PBX is Therefore the Gateway will add the prefix number automatically when you dial the outgoing call The command is as below set prefix Example AV 3004 gt set prefixtopstn Please enter the prefix number for outgoing call n a 1 3 decimal digits or n a for no prefix Prefix 9 Prefix number 9 AV 3004 gt Description amp Prefix number for outgoing call The digits for prefix can be 1 3 digit You can add the comma y on behalf of the interval of pause caused by dialing the prefix number approx 1 sec 8 Phone Number Digits Setting When the Gateway connects to PBX you can set the
10. set sntp Set sntp server show h323 show h323 Show H 323 related information Copyright Wistron Softel Inc 130 Wistron Softel Inc Advanced VolP Solution gt Command Example Explanation show dialing restirction show dialing restirction Show dialing restriction show gatekeeper show gatekeeper Show gatekeeper setting show ip show ip Show all configured IP address show config show config Show all the configurations show connection show connection Show the connection show hunt number show hunt number Show hunt number show system show system Show system show time show time Show time show profile lt profile name gt show profile ewan Show prifile information Advanced Mode Command Example Explanation set h323 set h323 Set the prefix TOS Faststart Tunneling and the timout set voice parameters set voice parameters Set DTMF RELAY DTMF power level call progress Tone power level set voice port a x set voice port a 1 Set VAD CNG Echo cancellation and Adaptive jitter buffer add profile lt profile name gt add profile ewan Set IP address and Netmask Copyright Wistron Softel Inc 131 Wistron Softel Inc OOOO Advanced VolP Solution mf Fa ok amp PER A IMTC Ozawa a
11. yes obtin IP addresses automatically No yes no yes enter host name system name AVOIS AV 3004 FXO D 33 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Associated routes and filters have been deleted AV 3004 gt show ip List all the current IP setting AV 3004 gt show ip Admin Oper Destination Ifname State State IP Address Netmask Broadcast Addr Default Enable Up 10 34 92 161 255 255 255 010 34 92 255 AV 3004 gt Description obtain IP addresses automatically Obtain IP through DHCP X If the Gateway is structured on the company s network and the MIS administrator assigns the IP to the Gateway through DHCP please use DHCP setting to get Gateway s IP address X Due to the IP address obtained by way of DHCP may be varied we recommend to compatible with Gatekeeper If the Gateway registers to the Gatekeeper the Gateway can communicate with other Gateways 4 3 IP Setting through PPPoE If you use ADSL or other dial up method to get connected to ISP the ISP will give you the specific account name and password We recommend you can use PPPoE setting to get the IP address of the Gateway When the connection via PPPoE is disconnected AV 3000 series FXO Gateway will re connect automatically add profile ewan Example AV 3004 gt add profile ewan The system is currently in Express Mode press Ctrl E to switch to Advanced Mode Edit existing con
12. 4H Configuration Prefix Rule Remove the prefix of incoming calls Yes C No The number of digits O xactly match 1 7 3 z Add the prefix of outgoing calls amp Yes CNo On the number of digits less than 2 10 Bb Outgoing Prefix 333 Add the local area code when local call amp Yes C No Local Area Code Toll Call Prefix Add country code when toll call Country Code International Call Prefix Enable directdial prefix X We recommend the all Gateways listed in the Direct Dial table enable the function 6 H 323 Parameters Setting 6 1 Gatkeeper Mode Setting o The Gateway registering to a Gatekeeper can make you easily to manage the Gateways For example dialing restriction group management billing system etc You can assign the other two Gatekeepers to be the Gateway s alternate Gatekeeper When the Gatekeeper which the Gateway registers is unable to work the Gateway will register to the alternate Gatekeeper automatically In addition if the Gateway registers to the Gatekeeper successfully the Gatekeeper will also transmit its AGK s IP addresses to the Gateway The way for Gateway to register to a Gatekeeper can be by port and by Gateway The introduction is as below Please click the Gatekeeper in H 323 Parameters 4 88 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Configure Your Gatekeeper Gatekeeper registration Setup Gatekeeper Mode Of Acceptable IP Tab
13. Accept IP Setting sorosiane a aa a eaaa 92 T Voice FXO Setting esnie a a EEE EEA EEA EEEE 93 7 1 Ringback Tone off Detection cccccccecsecsseessseeseeeesceeeeeeseeeeeeseeeseeeseeens 93 7 2 Silence Detection Setting cccccccscsssessscessecsseceseeseeceeeeesseeeeeseseeenseeeseeeas 93 7 3 Caller ID Setting oricine ieran Kaaa eee 93 TAANI Settna erreira r se haved E EE 94 7 5 Incoming Outgoing call restriction Setting cccceececesseeeceeseeeteeeteeeeeeens 94 7 6 Follow on call Setting perinka ae a a 95 7 7 Specific DTMF tone detection Setting 00 cc ccccsccessccsceseeeseceseeesseenseeees 95 8 Voice EA RNS FSIS ises sseeeriiieesi xn econ oc vonnheceann teene can a Sen Eea ETE enie iiet 97 9 System IP Configuration cccccscccssesssecesscsssecssecsseeessecsecsssesssecssecsusesssessnecseaeees 98 9 1 Check IP address of Gateway ccccccccssesssessscessecseeeeeeeceeeesseeeeeseneeenseeeseeeas 98 9 2 Default Router IP Address Setup cccccsssecsccesssesseeeseeessessseeeseesseeeseeeseees 98 9 3 Static Router IP address Setup c ccscecssessseceseeseeeeeeseccseceeeceeeesseceseeeneeens 99 10 SYStem scisscicaiecesdeti iivicdasaeceddadiadsedeenccsdaahliddaceavseddbestiabdeedsunsasaueebadsccsdeaeddbesteessdeds 100 Th System TimMer eesse enekin r eiaeia E aeiia ia EEE 101 TD System Status cezcdveeteiieiceoves coonstausheavesddcaevel Haken else ainda E RE edecebdtaeds 102 13 Connection LO 8 ci cec0 ceta
14. Disabled The specific DTMF tone detection Disabled AV 3004 gt Accept incoming call from the network side Accept the call from network or not Accept incoming call from the analog side Accept the call from PSTN to network or not 20 Follow on Call Setting Follow on call function provides the caller to make another network call without closing the current connection The caller can get the dial tone by pressing the specific keys after closing a network call This function is suitable for use in specific countries which the telephone bill charges by call not by second or minute g 56 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution However please note if the voice port has set the hot line function the follow on call function will not be workable set voice fxo Example AV 3004 gt set voice fxo Ringback tone off detection Enabled Enable Disable Silence detection Enabled Enable Disable Enter the duration time of the silence detection 50 30 180 sec The caller ID detection Enabled Enable Disable Caller ID type 1 gt Bellcore FSK 2 gt Gl TSI FSK 3 gt Gl TSI DIMF 2 1 2 3 Caller ID place 1 gt Before the first ring 2 gt Between the first and second ring 2 1 2 4 q he user defined automatic numbering identification ANI Enabled Enable Disable The ANI number 86910001 up to 15 digits
15. Make a outgoing call on the remote place One phase dialin You can make an outgoing call on the remote place as similar as making an outgoing call in local place Take the following diagram as example Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 FXO Gateway 3 is 10 34 92 91 We use the remote Gateway ID to make an internal call The settings are as below Ya x FXO Gateway 1 10 34 92 89 FXO Gateway 3 10 34 92 91 Step1 Clicking the Remote Gateway of Dialing Plan and adding a new remote gateway ID for FXO Gateway 3 Suppose the ID for FXO Gateway 3 is 33 4 Please complete the settings as below And then press Apply 114 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt Remote Gateway Entry Remote Gateway ID po Remote Gateway Name FXO Gateway 3 Remote Gateway IP Address 0 B4 fo pi amy cava Configure Remote Gateway Table Remote Gateway Entry Step 2 Set up the digits of internal external line for FXO Gateway 3 Clicking the Phone Number Digits in the menu Dialing Plan y Set the PBX extension number digits to 3 y and the PSTN number digits to 65 Afterwards press Apply s Set number of digits Phone Number Digits PBX Extension Number Digits Maximum Digits 3 PSTN Number Digits Minumum Digits 6 amy Step 3 Set t
16. Please remember to use the command save config to save this configuration In addition you also can designate the SNTP server by your choice set sntp AV 3004 gt set sntp Enter SNTP server IP address 210 59 157 10 210 59 157 10 show sntp AV 3004 gt show sntp SNTP server IP address 210 59 157 10 The interval time to query SNTP server 6 hours 62 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H 25 Upgrade System Version The function can let you upgrade the version into the new one via Command Line Interface You just need to key in the file path and then the system will upgrade automatically download firmware Step 1 AV 3004 gt download firmware Warning This operation will cause a system reset upon completion All unsaved configuration changes will be lost Do you want to continue y n yes Enter choice of terminal speed 1 57 gt 600 gt 2 38 400 3 19 gt 200 1 AV 3004 gt Description choice of terminal speed Set the terminal speed to 1 57600 and then terminate the connection Step 2 Disconnect 3l FXO YoIP Gateway HyperTerminal File Edit View Call Transfer Help Step 3 Choose ES f Connect to 3 gt Configure gt Bits per Second z choose 57600 gt press OK y and then re connect 63 CopyrightOWistron Softel Inc Wistron Softel Inc Advanced VolP Solution pe FXO oIP Gateway Properties Connect To
17. Settings Country region Tawan 886 z Enter the area code without the long distance prefix Area code 221 Phone number l Connect using coms Configure M Usecountiy region code end area code F Redisl on buss OK Cancel COM1 Properties K j x Port Settings Bits per second 19200 X Data bits Kayami Parity None x Stop bits fi X Flow control None X Restore Defaults Step4 Press Enter y on the keyboard The commands will appear on CLI Press S y to start the transmission function 64 CopyrightOWistron Softel Inc Wistron Softel Inc RS Advanced VolP Solution pe Please press s to start your Z modem file transfer Start transferring Step5 Choose Transfer gt Send File o FXO oIP Gateway HyperTerminal File Edit View Call Transfer Help FXO YoIP Gateway HyperTerminal File Edit Yiew Call Transfer Help Pa EY Send File Receive File guors AV 3002 vorp Capture Text Please enter your Send Text File We Loo eae down load Capture to Printer Step6 The Send File window will appear as the following We recommend you to download the updated file to your hard disk in advance Please press Send The Transmission is about 4 minutes to complete Send File 1 2x Folder C Documents and Settings anita Desktop Filename fe Documents and Settings anita Desktop fxo Protocot
18. X Regarding change the password of VoIP call PSTN call and incoming ip call please go to the T Change Password y section 11 System Time When the user use the browser the system date and time will be updated in accordance with the date and time of the computer AV 3000 Series FXO can get the system date time and time zone via Browser Therefore you can understand all the calls calling time System Time Setting Current Gateway Time fos01 2002 15 26 04 and Time Zone GMT 08 00 Standard Time Proposed Gateway Time 0401 2002 15 25 46 Ty Daylight Saving Time Select to Change the Time Zone for the Gateway Location GMT 08 00 Beijing Hong Kong Singapore Taipei Apply 101 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Current Gateway Time The current Gateway time which is gotten from SNTP server Proposed Gateway Time The current time of Gateway Select to Change the Time Zone for the Gateway Location The time zone for the Gateway X If you need to adjust the date and time please adjust the date and time of your computer Then the Gateway time will be updated 2 System Administrator Should set up the Correct Time Zone in order to have a accurate display time 12 System Status When you enter the main page SMART a window will appear called Curent Status If you need to know the status of each port please press System Status
19. ewan Interface type Ewan Enter encapsulation type Ethernet Ethernet PPPoE ethernet Profile ewan is configured successfully Configuring Network Protocol over ewan 32 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt enable IP routing Yes yes no yes obtain IP addresses automatically Yes yes no no enter EWAN IP address Unspecified 10 34 72 66 enter EWAN IP netmask Unspecified 255 255 255 0 enter remote ISP gateway IP address Unspecified 10 34 72 1 The Gateway IP address has been set as the IP default route AV 3004 gt Description ewan profile default name Enter encapsulation type Please select the way to obtain IP address is over Ethernet or PPPoE EWAN IP address The IP address of the Gateway X Please contact your network administrator for a valid public IP address subnet mask and the remote gateway IP address 4 2 IP Setting through DHCP If your network uses DHCP server to monitor all the IP addresses you can use DHCP setting to get the IP address add profile ewan Example AV 3004 gt add profile ewan The system is currently in Express Mode press Ctrl E to switch to Advanced Mode Edit existing conection profile ewan Interface type Ewan Enter encapsulation type Ethernet Ethernet PPPoE ethernet Profile ewan is configured successfully Configuring Network Protocol over ewan enable IP routing Yes yes no
20. for the internal call to 4 4 When you dial a number which length is equal larger than 6 digit the Gateway will take it to be an outgoing call Therefore Gateway will dial the outgoing prefix first and then dial the number which you dial Please click Phone Number Digits Set number of digits Phone Number Digits PBX Extension Number Digits Maximum Digits 4 PSTN Number Digits Minumum Digits je APPLY PBX Extension Number Digits Maximum Digits The maximum number setup of PBX extension number digits PSTN Numbers Digits Minimum The minimum number setup of PSTN number digits 5 5 Speeddail Table Setting The function can make you to set the speeddial number to substitute for the destination phone number It simplifies the complicated dialing plan FXO VoIP Gateway provides you to set 16 sets of speeddial number If the Gateway registers to a Gatekeeper it will transmit the destination phone number to the Gatekeeper If not the speeddial number should be the direct dial number which have been set If you would like to dial the speeddial number please press the y button on the touch tone phone first Click the Speed Dial Table in the Dialing Plan section of Configuration 81 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution Configuration Speed Dial Entry Speed Dial Number P Destination Phone Number 86911888 El Ey SpeedDial N
21. frequency 480 Hz Second frequency 620 Hz First cadence on 3000 ms First cadence off 3000 ms Second cadence on 0 ms Second cadence off 0 ms Second ringback tone pattern First frequency 480 Hz Second frequency 620 Hz First cadence on 1000 ms First cadence off 2000 ms Second cadence on 0 ms Second cadence off 0 ms AV 3004 gt 2 3 Busy Tone Learning Function Setting AYV 3000 series has the function to learn the busy tone of PBX CO automatically You can choose to learn the busy tone of PBX or CO If the Gateway is setup in office you can choose to learn the busy tone of PBX and CO If it is setup at home you can only let the Gateway to learn the busy tone of CO The command is as below set tone busy learning Example Examplel The busy tone for office internal call AV 3004 gt set tone busy learning Stepl Connect the port A 1 of the voice gateway to your PBX CO Step2 Let another phone also connects to your PBX CO Step3 Let the phone goes off hook Step4 Input the phone number then press lt enter gt to start learning Please input the phone number 1761 First busy tone pattern 26 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution First frequency 480 Hz Second frequency 620 Hz First cadence on 250 ms First cadence off 250 ms Second cadence on 0 ms Second cadence off 0 ms Example Example 2 The busy tone for outgoing call c
22. incomingipcall password function disable voice port disable voice port a 1 Disable voice port function help help List the categorized commands save config save config Save the changed configuration Show all commands set set Set commmand set dialing restriction lt 1 5 gt set dialing restriction 1 Set dialing restriction set tone fastbusy learning set tone fastbusy learning Set tone fastbusy learning set tone busy learning set tone busy learning Set bust tone learning set tone dial learning set tone dial learning Set dial tone learning set tone ringback learning set tone ringback learning Set ringback tone learning set prefix set prefix Set prefix set phonedigit set phonedigit Set the digit number of internal line and outgoing line set date lt mm dd yy gt set date 8 21 01 Set date set time lt hh mm ss gt set time 17 12 34 Set time set ip default route set ip default route 10 34 72 1 Set ip default route set voice port set voice port a 1 Set the extension number of the port set voice fxo set voice fxo Set fxo function set h323 set h323 Set the related configuration of Gatekeeper set gatekeeper set gatekeeper Set gatekeeper function set voice parameters set voice parameters Set voice parameter set sntp
23. mode If the remote Gateway supports Tunneling function you can enable Tunneling mode function It can diminish the resource that setting up H 245 logical tunnel needs H 245 Decide which codec to use and the major and slave H 245 user input Out of Band DTMF DTMF Dual Tone Multi Frequency is the tone generated on a touchtone phone when you press keypad digits If you choose No that indicates after the call is connected the Gateway will transport the DTMF tone generated from the touchtone phone by voice stream y to the remote Gateway If you choose l Yes that indicates after the call is connected the 48 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution A Gateway will transmit the DTMF tone by digit 4 to the remote Gateway The default setting is transmit DTMF Out of Band y Q 931 Status Enquiry keepalive timeout If there is something wrong in the Internet or the remote gateway has no response you can set the time expiration to close the call 0 disable H 323 control packets TOS type Set the TOS type for transmitting the control packet We recommend you to set at 2 Maximize Reliability When the router supports the TOS function and transmits the packets based on the designated TOS the transmission quality will be better Normal Service Normal service Minimize Monetary Cost Ask the router to transmit the packet based on the minimize monetary cost Maximiz
24. of configuration to configure the settings i You can continue using the Command Line Interface Hyper Terminal ii You can use the Web Based configuration 19 CopyrightOWistron Softel Inc Wistron Softel Inc Complete the setup for HyperTerminal Set IP from Console Ye No Advanced VolP Solution If the IP of the computer is 192 168 168 X you can connect to 192 168 168 230 Login to SMART Set IP address Set IP via CLI The function of Gateway setting Function of voice port setting Dialing plan setting DTMF tone learning setting Voice parameters setting Register to Gatekeeper Gatekeeper function setting Other settings Change password CopyrightOWistron Softel Inc New IP setting The function of Gateway setting Function of voice port setting Dialing plan setting Voice parameters setting Register to Gatekeeper H 323 parameter setting System status inquery amp setting System System time System status Connetion log Firmware upgrade Reset setting Change password 20 Wistron Softel Inc a Advanced VolP Solution gt Chapter 3 Configuration HyperTermimal The all configurations through CLI Command Line Interface or Browser are for AV 3000 Series VoIP Gateway with 4 ports as example 1 Login into the System HyperTerminal When you complete the preparation of t
25. of digits O exactly match 1 7 3 z Add the prefix of outgoing calls Yes C No On the number of digits less than 2 10 Bo Outgoing Prefix 333 Add the local area code when local call Yes C No Local Area Code Toll Call Prefix Add country code when toll call Country Code International Call Prefix Enable directdial prefix Country Code Country code Limit to 4 digits International Call Prefix International call prefix Limit to 4 digits The Gateway will judge the call is international call or not based on the outgoing call number For example if the former digits is not 004 the Gateway will add the country code on the outgoing call automatically 20 amp When to add the country code When the number is conform to the International call prefix the call is international call and the country code will not be added Otherwise it is toll call and the country code will be added automatically 5 7 4 Enable DirectDial Prefix When the gateway registers to the gatekeeper the original direcdial table to other gateway may not work To solve this problem you can enable Directdial prefix function Gateway will judge the call should be handled by Gatekeeper or to deal by itself with directdial table To ensure the directdial table is workable we recommend you to enable the DirectDial Prefix function of all Gateways 87 CopyrightOWistron Softel Inc Wistron Softel Inc ests Advanced VolP Solution
26. the telephone number Please fill in the E 164 alias name which is issued by Administrator Optional H 323 ID It can be any strings For example the email address or domain name X When the Gateway registers to Gatekeeper by port y the E 164 alias name of each port should be input and the H 323 ID can be input or not based on your choice 6 3 H 323 Advanced Setting The advance setting is for H 323 protocol For example you can choose the different TOS Type of Service to transmit the control packet or audio packet Or enabling Q 931 status enquiry function Fast start function Tunneling function etc H 323 Parameter Configuration Gatekeeper registration Setup 0 931 Status Enquiry timeout 0 10 180 po Fast Start mode Yes O No Tunneling mode C Yes No H 323 control packet TOS type Maximize Reliability H 323 audio packet TOS type Minimize Delay APPLY Q 931 Status Enquiry timeout 0 10 180 If there is something wrong in the Internet or the remote gateway has no response you can set the time expiration to close the call 0 disable Fast start mode If the remote Gateway supports the Fast Start function you can enable Fast Start mode function It can diminish the connection time Tunneling mode If the remote Gateway supports Tunneling function you can enable Tunneling mode function It can diminish the resource that setting up H 245 logical tunnel needs H 245
27. you want to remove 1 7 Remove the digits which you set The maximum digits is limited to 7 Digits Match Example 2 AV 3004S gt set prefix rule Do you want to remove the prefix of incoming calls No Yes No yes The number of digits of the incoming prefix 0 O exactly match 1 7 4 Description the number of digits of the incoming prefix When you enter O 4 you have to enter the prefix number of the incoming call which you would like to remove When the prefix of the incoming call is equivalent 41 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO o Advanced VolP Solution mf to your setting its prefix will be removed For example 1 the incoming prefix is 85115 the number of digits of the incoming prefix When you enter the number between 1 7 that indicates the digits of the prefix which you want to remove For example 2 the number of digits is 4 5 the Gateway will remove the former 4 digits of the prefix of the incoming call Add the prefix on the outgoing call Do you want to add the prefix of outgoing calls No Yes No yes On how many digits less than should the prefix be added 7 2 10 5 enter Outgoing Prefix Unspecified 8511 Description On how many digits less than should the prefix be added When the digits of the outgoing call is less than length of setting the Gateway will add the prefix on the outgoing call For example if you dial a number 2001 which i
28. 00 change password voipcall Example AV 3004 gt change password voipcall Please enter old Dialing VOIP call password Please enter new Dialing VOIP call password Please enter new Dialing VOIP call password again to confirm The Dialing VOIP call password change successfully If you have set the voipcall password you can choose to start the function or not The command is as below enable password voipcall Enable voipcall password function disable password voipcall Disable voipcall password function X When user dials from PBX to FXO gateway the system will ask for the password When someone dials PSTN call he needs to enter the password default 0000 change password pstncall Example AV 3004 gt change password pstncall Please enter old Outgoing PSTN call password Please enter new Outgoing PSTN call password 68 CopyrightOWistron Softel Inc Wistron Softel Inc ti itts Advanced VolP Solution gt Please enter new Outgoing PSTN call password again to confirm The Outgoing PSTN call password change successfully AV 3004 gt If you have set the pstncall password you can choose to start the function or not The command is as below enable password pstncall Enable pstncall password function disable password pstncall Disable pstncall password function 2 When the dialed number from FXO is outgoing PSTN call the syste
29. 004 gt set voice fxo Ringback tone off detection Enabled Enable Disable Silence detection Enabled Enable Disable Enter the duration time of the silence detection 50 30 180 sec The caller ID detection Enabled Enable Disable Caller ID type 1 gt Bellcore FSK 2 gt cS TSI FSK 3 gt Gl TSI DIMF 2 1 2 3 Caller ID place 1 gt Before the first ring 2 gt Between the first and second ring 2 1 2 The user defined automatic numbering identification ANI Enabled Enable Disable The ANI number 86910001 up to 15 digits Accept incoming call from the network side Enabled Enable Disable Accept incoming call from the analog side Enabled Enable Disable Follow on call Enabled Enable Disable Enter three DTMF to use follow on call 0 DTMF 0 9 Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable enable Enter the DTMF tone to detect remote goes off hook C A B C D c Enter the DTMF tone to detect remote goes on hook D A B C D d FXO Settings 58 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VolP Solution pe Ringback tone off detection Enabled The duration time of the silence detection 50 sec a The caller ID type ETSI FSK a The caller ID place Between the first and second ring a The user defined ANI number 86910001 Accept incoming call from the network side Enabled
30. 02 06 49 35 EWAN ewan Disconorcted 00 01 07 Tol 12 02 06 49 37 Nia Nia Triggered IPUDP 00 00 gt 129 132221 1729 gt 123 Tol 12 02 06 49 41 EWAN ewan Connected Qotgoiag Call to Defanlt Service Tol 13 02 06 50 54 EWAN ewan Disconnected 24 01 13 Jol 13 02 06 52 00 Nia Nia Triggered TAUDP 0000 gt 61216 6998 172B gt 1719 Tol 13 02 06 52 00 EWAN ewan Connected Optgoing Call to Defanlt Service Tol 14 02 06 53 13 EWAN ewan Disconnected 24 01 13 Tol 14 02 OB 57 59 Nis ha Triggered TAUDP 0000 gt 61216 6998 172B gt 1719 Tol 14 02 OB 57 59 EWAN ewan Connected Optgoing Call to Defanlt Service Tol 15 02 01 38 24 VOP at 1 Connected Qotgoing Call to 61216 B99B L17 Tol 15 02 01 36 46 VOP Eat 1 Disconnected 00 00 22 Tol 15 02 01 36 56 VOP at 1 Connected Qotgoing Call to 61216 B99B 117 Tol 15 02 01 39 12 VOR Eat Disconnected 00 00 14 Tol 15 02 01 40 30 VOIP Eat l Connected Optgoing Call to 61216 B99B L17 Tol 15 02 01 40 30 VOIP Eat 1 Connected Ontgoing Call to 61216 B99B L17 Tol 15 02 01 41 27 YOR Eat 1 Disconnected 00 00 57 Tol 15 02 01 46 22 VOP Eat 1 Connected Ontgoing Call to 61216 B99B 117 Tol 15 02 01 46 42 VOP at 1 Disconnected 00 00 21 Jol 15 02 01 47 07 VOP at 1 Connected Optgoing Call to 61216 69 96 11 Jol 15 02 01 47 09 VOP Eat 1 Disconnected 00 00 02 2 The connection record will not be saved after the gateway turning off 14 System Upgrade When you use the function to upgrade the version v
31. 268940 Please complete the settings as below And then press Apply Direct Dial Table Entry Configuration Direct Dial Telephone Access Direct Dial Number B Remote Party s Name FXO Gateway 3 Remote Party s IP Address fio Pa fe p Optional Remote Party s Phone Extension os35268940 Step 2 Set up the digits of internal external line for FXO Gateway 3 Clicking the Phone Number Digits in the menu Dialing Plan Set the PBX extension number digits to 3 y and the PSTN number digits to 65 Afterwards press Apply 4 Set number of digits Phone Number Digits PBX Extension Number Digits Maximum Digits 3 PSTN Number Digits Minumum Digits E 120 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VolP Solution gt Step 3 Set the Prefix number for external line Please click the Prefix Setting inthe Dialing Plan Set the prefix number to 9 And then Apply 3 Set Prefix Prefix Setting The Prefix Number to Dial PSTN Call p APPLY Step 4 You can make a call to the phone with extension number 103 You will hear the dial tone from FXO Gateway 1 Please press 2 for connecting to FXO Gateway 3 Step 5 FXO Gateway 1 will send the number 2 to the FXO Gateway 2 Due to the digit of 0935268940 y is 10 which is larger than the minimum digits of PSTN number digits FXO Gateway 3 will take the call to be an external call FXO Gatewa
32. 3 5 3K 3 gt 6 723 6 3K 4 gt G 729A Codec type 3 0 4 DTMF relay Enabled Enable Disable Dialing method DTMF DTMF Pulse pulse Enter the duration time of DTMF tone 150 100 250 ms 150 DTMF tone power 9 dBm range 28 3 dBm Call progress tone power 21 dBm range 28 3 dBm Voice Parameters VOIP Timeout 60 sec Audio Codec G 723 6 3K DTMF relay Enabled The dialing method Pulse The duration time of DTMF tone 150 ms DTMF tone power 9 dBm Call progress tone power 21 dBm AV 3004 gt gt gt Description duration time of DTMF tone Set the duration time of DTMF tone 61 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H 23 IP Address Dialing through Touchtone Phone AV 3000 Series FXO Gateway provides you to dial IP address for the remote Gateway on the touchtone phone directly For example please use a touchtone phone to dial to the FXO Gateway After getting the dial tone please dial the IP address of the remote Gateway If IP address is 10 34 92 100 please dial 10 34 92 100 24 SNTP Server Setting AV 3000 Series FXO VoIP Gateway provides three sets of default SNTP server After the IP address setting is completed the Gateway will link to the default sntp server and get the universal time GMT Greenwich Mean Time GMT will be the Gateway s default time Afterwards if you set the time zone the time of the Gateway will become the local time
33. 60 Voice Port A 1 Port number 001 Input Volume Level 32 Output Volume Level 32 Hot Line Mode On Hot Line Number 26960008 VAD CNG Mode On Echo Cancellation On Adaptive Jitter Buffer On 29 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VolP Solution H Admin Status On Hook AV 3004 gt set voice port a 2 Enter port number 0002 number lt up to 15 digits gt 002 Enter input volume level 32 0 63 32 Enter output volume level 32 0 63 32 Enter hot line mode Off On Off on Enter hot line destination number None no lt up to 15 digit number gt 26961761 Voice Port A 2 Port number 002 Input Volume Level 32 Output Volume Level 2 32 Hot Line Mode On Hot Line Number 26961761 VAD CNG Mode On Echo Cancellation On Adaptive Jitter Buffer On Admin Status On Hook Description Enter port number 0000 gt number lt up to 15 digits gt The configuration makes the administrator easier to know what port connects to what telephone number extension number There is no effective towards making a call input volume level amp output volume level 32 gt 0 63 You can adjust the level based on the property of your telephone We recommend the volume level to set on 32 hot line destination number Hot line number You can select to enable disable the hot line function X Please note when the remote Gateway is off line or works abnorm
34. 7 Part No 4611AVFXOB31 D date 910715 D_ 2 04 Wistron Softel Inc 21F gt 88 gt Sec 1 gt Hsin Tai Wu Rd gt Hsichih gt Taipei Hsien 221 gt Taiwan R O C Tel 886 2 2696 1888 Fax 886 2 2696 0008 E mail softel_tech wsoftel com tw http www avois com tw 132 CopyrightOWistron Softel Inc Wistron Softel Inc
35. A EaP Eaa hea NEEESE Teele css 31 4 IP Address Settihg eitinn re E E E E ENER 32 4 1 IP Setting through Manually Setting ccc cessessseeseeeseeeseseseeeseesseeeseees 32 4 2 IP Setting through DHCP cececccccccccsecesseeeseeeseecneecnseseseeessesaeeeeessseeseees 33 4 3 IP Setting through PPPOE 0 cccccceccccsceseceseceseceseecsseeeseeeseecsseseseesseeeaees 34 5 DirectDial Table Setting ccc ccccccsscesscesseceneeeseeceseccseeeseecseceseeeseecnseceseesseeegees 35 6 Remote Gateway Code Setting cccccecssecsseesssessscesseceeeceeceseecseeeseeeeseeeseeeeeesgees 36 Pe PUG PIX CUNO 23s ie cece eee ey eas eet pathy eho eet eee eal ee tans 37 8 Phone Number Digits Setting c cccccsccsessecssscesseeseceseceeeceeseeeseeeeeeeneeeeseesseeeas 37 9 Speed Dial Table Sette issir eene e eaa E EEE EE ENEE NEES 38 10 Dialing restriction Setting oo cccccccscccseceseceseecsseceseecseecsseceseeeseecsseeeseeseeenees 38 11 Prefix Rule Setting o 5 cescceveden scons ceed eNe Er EEEE EE AREENAN EEEE 40 11 1 Remove the prefix on incoming calls cceccesceeseceseceeeeeeseneeesseesseeens 40 5 CopyrightOWistron Softel Inc Wistron Softel Inc ss Advanced VoIP Solution CD 11 2 Add Prefix on the outgoing call oo ccc cccccssessseessceseceseeeeseeeneeeseeeeseeeseeens 40 11 3 Add Local area code Country code cccccccscsssesssceeseeeesesseeeseseneeenseesseeeas 40 11 4 Enable Directdial Pre 11 6 6 naaptohocenceascnsoeonbacte
36. AV 3000 Series FXO VoIP Gateway User Manual Version 2 0 ests Advanced VoIP Solution 3 CopyrightOWistron Softel Inc Wistron Softel Inc Ct Advanced VoIP Solution H FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause interference to radio communications This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against radio interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures are necessary to correct the interface CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility EN55022 class A for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Trademarks Wistron is a registered trademark of Wistron Corporation Avois is a registered trademark of Wistron Softel Inc Windows 98 2000 and NT are registered trademarks of Microsoft Corporation All company brand and product names are tradema
37. Accept incoming call from the analog side Enabled The DTMF strings to use follow on call 0O The DTMF tone when the remote party picks up DTMF C The DTMF tone when the remote party hangs up DTMF D AV 3004 gt Enter the DTMF tone to detect remote goes off hook Set the DTMF tone to indicate the remote status is l off hook 4 Enter the DTMF tone to detect remote goes on hook Set the DTMF tone to indicate remote status is Fon hook y 22 Voice Parameter Setting 22 1 General Setting You can set the codec type and VoIP timer expiration AV 3000 series FXO Gateway provides the function to switch the codec to be as the same as caller s automatically when it is a callee On the other hand when it is a caller it will spend at most 5 seconds to wait the callee to switch the codec if the codec is different When the callee doesn t switch the codec avois VoIP Gateway will disconnect the call The command is as below set voice parameters Example AV 3004 gt set voice parameters Enter number of seconds for VoIP timer expiration 60 30 360 60 Preferred audio CODEC 0 gt G 711 A law 1 gt G 711 u law 2 gt G 723 5 3K 3 gt G 723 6 3K 4 gt G 729A Codec type 3 0 4 3 59 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt Voice Parameters VOIP Timeout 60 sec Audio Codec G 723 6 3K DTMF relay Enabled The dialing method DTMF a The du
38. Gatekeeper automatically 6 4 Accept IP Setting The Accept IP Table is one of the most important functions of Gateway You can set the acceptable IP entry Please note if the Gateway registers to a Gatekeeper the accept IP table will become unworkable Please press Accept IP Please note if you set the accept IP table you can decide to enable or disable it However if you would like to enable the function the Gatekeeper mode should be off Therefore please go to Gatekeeper y in the TH 323 Parameters and choose the Gatekeeper mode to off And then please select the Acceptable IP Table to FOn 92 CopyrightOWistron Softel Inc Wistron Softel Inc sts Advanced VoIP Solution gt Acceptable IP Table Entry Acceptable IP ID fio Acceptable IP Name D4 Acceptable IP Address o 34 fo2 fico ee ae Acceptable IP ID You can set the acceptable IP ID From 00 99 Acceptable IP Name Key in the acceptable IP address Acceptable IP Address Key in your acceptable IP address 2 When the Gatekeeper mode is static the Acceptable IP Table will be invalid 7 Voice FXO Setting Voice FXO settings include ringback tone off detection silence detection Caller ID ANI incoming call from network analog side setting follow on call and specific DTMF tone detection The detailed introductions are as below 7 1 Ringback Tone off Detection When the function is enabled the Gateway will not
39. The specific DTMF tone detection Disabled AV 3004 gt Description Duration time of the silence detection Set the duration of the silence for Gateway to disconnect the call 17 Caller ID Detection Setting You can enable this function to let Gateway to detect the caller ID information from the caller The caller ID type can be divided into FSK Frequency Shift Keying and DTMF Dual Tone Multi Frequency This function can be an auxiliary tool for billing system FXO Gateway will take the caller ID to be its calling party number which can be divided into the following types Caller ID Whether the Gateway registers to Gatekeeper or not Gateway will take the ANI to With ANI be its calling number 1 Registering to Gatekeeper only If Gateway detects the Caller ID it will take the caller ID to be its calling party number If not Gateway will take E 164 alias name to be its calling party number Without ANI 2 Direct Dial Table only If Gateway detects the Caller ID it will take the caller ID to be the calling party number If not the voice port number will be the calling party number Register to Gatekeeper and Caller ID and Direct dial setting Caller ID will be the calling party number set the Direct dial table NS Without Caller ID but Direct dial number Voice port number will be the calling 52 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced
40. VolP Solution party number 3 Neither Caller ID nor Direct dial number E 164 alias name will be the calling party number set voice fxo Example AV 3004 gt set voice fxo Ringback tone off detection Enabled Enable Disable enable Silence detection Enabled Enable Disable enable Enter the duration time of the silence detection 50 30 180 sec The caller ID detection Disabled Enable Disable enable Caller ID type 1 gt Bellcore FSK 2 gt ETSI FSK 3 gt ETSI DIMF 2 1 2 3 2 Caller ID place 1 gt Before the first ring 2 gt Between the first and second ring 2 1 2 2 The user defined automatic numbering identification ANI Disabled Enable Disable Accept incoming call from the network side Enabled Enable Disable Accept incoming call from the analog side Enabled Enable Disable Follow on call Disabled Enable Disable Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable FXO Settings Ringback tone off detection Enabled The duration time of the silence detection 50 sec The caller ID type ETSI FSK is The caller ID place Between the first and second ring User defined ANI Disabled Accept incoming call from the network side Enabled 53 CopyrightOWistron Softel Inc Wistron Softel Inc sts Advanced VoIP Solution pe Accept incoming call from the analog side Enabled The follow on call D
41. al the hot line function may not be workable So if this situation occurs please check the remote Gateway first 30 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VolP Solution pe If you have set the POTS port settings you can choose to enable disable the related functions enable voice port a x Enable the voice port function disable voice port a x Disable the voice port function show voice port List the voice port settings 3 2 Advanced Setting You can set the VAD CNG Echo cancellation and Jitter buffer of each port Please use Ctrl E button to enter the advanced mode set voice port a x Example AV 3004 gt gt gt set voice port a 1l m nter port number 0001 number lt up to 15 digits gt zal nter input volume level 32 0 63 Gl ter output volume level 32 0 63 iE e ter hot line mode Off On Off on E l ter hot line destination number None no lt up to 15 digit number gt 26960008 zal 5 ter VAD CNG mode On On Off on BJ ter echo cancellation mode On On Off on LE ter adaptive jitter buffer mode On On Off on Voice Port A 1 Port number 0001 Input Volume Level 32 Output Volume Level 3 32 Hot Line Mode On Hot Line Number 26960008 VAD CNG Mode On Echo Cancellation On Adaptive Jitter Buffer On Admin Status On Hook 31 CopyrightOWistron Softel Inc Wist
42. ally for the sake of not changing the dial habit of the user You can enable the Add prefix on the outgoing call y When the digit of the outgoing call is less than the length that has been set intranet call the Gateway will add the prefix number on the outgoing call automatically On the other hand if the digit is larger than the length that has been set internet call the Gateway will not add the prefix number on it Configuration Prefix Rule _ Remove the prefix of incoming calls Yes C No The number of digits Q exactly match 1 7 3 Add the prefix of outgoing calls Yes C No On the number of digits less than 2 10 B Outgoing Prefix 333 Add the local area code when local ca C Yes No Enable directdial prefix Yes C No APPLY The number of digits less than 2 10 When the digits of the outgoing call is less than length of setting the Gateway will add the prefix on the outgoing call For example if you dial a number T2001 5 which is less than 5 digits the Gateway will add the prefix on it The transmitted number will be 3332001 4 If you dial a number 86911689 which is larger 5 digits the prefix will not be added Outgoing Prefix The prefix which you want to add on the outgoing call 5 7 3 Add the area code country code Enable the function can make the gateway to recognize the outgoing call is toll call or local call based on the 85 CopyrightOWistron Softel Inc Wistron Softel In
43. ample Step1 1 Set the exchangeset with the CDP type for FXO Gateway 1 Suppose the digit of extension number is 3 and the first digit is 1 you can set the Input Dial Rule y to 15 andthe Length y to 3 Please complete the setting based on the following window After completing the settings remember to press OK 4 123 CopyrightOWistron Softel Inc Wistron Softel Inc a Advanced VolP Solution a FXO Gateway 1 Step1 2 Set the routeset with CDP dialing for FXO Gateway 2 Please choose the corresponding exchangeset FXO Gateway1 and set the Input Dialing String 4 to 100 199 4 Dialing Digits y to s 4 Please remember to press OK R cop a o E 164 Setting Step 1 3 Set the routeset with E 164 type for FXO Gateway 2 Please set the country code area code and the subscriber nummber range You can set the 1 Subcriber Number y to 0000000000 9999999999 and the Dialing Digits 5 to s Please remember to press OK 124 Copyright OWistron Softel Inc Wistron Softel Inc SS Advanced VoIP Solution S 9999999999 Internal call digits Outgoing call digits Prefix setting Step 2 Set up the digits of internal external line for FXO Gateway 3 Clicking the Phone Number Digits a in the menu Dialing Plan Set the PBX extension number digits to 3 y and the PSTN number digits to 65 Afterwards press Apply Set number of digits Phone Number Digits PBX Extension Number Digits Maxim
44. and PPPoE Please click the Ewan in Configuration section Internet Access Configuration Profile Name ewan Obtain IP Addresses Automatically No via PPP over Ethemet Ewan IP Address via DHCP op an Ewan IP Netmask ISP Gateway IP Address APPLY Inthe Internet Access Configuration there is the item called Obtain IP address Automatically You can set the IP address obtained by three methods No When you apply a exclusive line service from ISP company it will offer you a real fixed IP Thus you can choose Ne to take the real IP to be the IP address Via DHCP When your company has branch offices or subsidiaries and you uses DHCP server you can start the DHCP Client function to get the virtual IP Compatible with Gatekeeper you can communicate with other gateways Via PPPoE When you apply the ADSL service from a ISP company it doesn t provide you a fixed IP Therefore we recommend to start PPPoE function and compatible with Gatekeeper 75 CopyrightOWistron Softel Inc Wistron Softel Inc ests Advanced VoIP Solution Internet Access Configuration Profile Name ewan Obtain IP Addresses Automatically No via PPP over Ethemet p Ewan IP Address ame A Ewan IP Netmask ISP Gateway IP Address fio pa fe fr ner 4 1 Fixed IP setup To choose No jitem in Obtain IP Address Automatically you can set up your fixe
45. ation extension number Unspecified Enter the destination extension number If it is NetMeeting it doesn t need to fill in the number You just press enter directly X When you have the other gateway s IP address you can set the diretddial table to communicate with other gateway X When the Gateway doesn t register to a Gatekeeper we recommend you to set up the directdial table to communicate with other Gateways 2 When the Gateway registers to the Gatekeeper the all calls will be controlled by Gatekeeper Therefore 35 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution the original directdial table set by Gateway will be invalid We recommend you to enable the Direct Dial Prefix y function to make the original directdial table set by Gateway workable The setting and more details of Direct Dial Prefix y please refer to Chap 2 Section 11 4 Meantime we also recommend you to enable the function of all Gateways which is listed on the directdial table Note DirectDial number is not necessary to setup in order to make a call But the function can be an extra feature to speed up your frequent dialing call 6 Remote Gateway Code Setting To simplify the operation of FXO dialing process you can set up one code for the remote gateway IP address For example the IP address of remote gateway is 10 34 92 100 you can use 11 to stand for the remote gateway You just need to input 11
46. back Disabled Acceptable IP table Disabled AV 3004 gt X When the first upgrade is fail please press F to re format the flash X After completing the setup and upgrade please set the console baud rate of HyperTerminal to 19200 for using the altered configuration After resetting the system will be the upgraded version 26 Change Password AV 3000 Series FXO VoIP Gateway provides the following methods for safety management It includes login password voipcall password pstncall password incoming ip call password Login password is 6 15 digits and the others are 4 digits change password login default password Example AV 3004 gt change password login Please enter old password kxk Please enter new password k Please re enter new password x xx password has been successfully changed AV 3004 gt X Default login password is password The new password can be numbers letters dashes or 67 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt underscores slashes or colons starting with a letter or a number and the password is 6 15 characters X System Administrator should keep a record of the new password in a safe place XX If the new password for login to the system is missed or forgot please contact Wistron Softel Inc directly to solve the problem When someone dials Internet call he needs to enter the password default 00
47. c OOOO O Advanced VolP Solution gt prefix number of the call When the local area code 4 function is enabled you can choose to enable the Country code function Gateway will judge if it is needed to add the country code on the outgoing call Configuration Prefix Rule Remove the prefix of incoming calls Yes C No The number of digits exactly match 1 7 Bs Add the prefix of outgoing calls Yes C No On the number of digits less than 2 10 Bo Outgoing Prefix 333 Add the local area code when local call Yes C No Local Area Code o Toll Call Prefix E Add country code when toll call C Yes No Enable directdial prefix Yes C No Local Area Code Local area code Limit to 4 digits Toll Call Prefix Toll call prefix limit to 4digits Gateway will judge the call is local area call or toll call based on the dialed number For example the first digit of the number is not 04 the call is local area call X When to add a local area code When the number is conform to the toll call prefix the call is toll call and the prefix which you set will not be added Otherwise it is local area call and the prefix will be added automatically XX Country code function will be workable under enabling adding a local area code 86 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Configuration Prefix Rule Remove the prefix of incoming calls Yes C No The number
48. c Wistron Softel Inc OOOO Advanced VolP Solution gt FXO Gateway 1 FXO Gateway 2 10 34 92 89 10 34 92 90 Step1 Clicking the Direct Dial Table of Dialing Plan y Please add the new direct dail number Suppose the direct dial number for FXO Gateway 2 is 1 a with the extension number 105 Please complete the settings as below And then press Apply s Direct Dial Table Entry Configuration Direct Dial Telephone Access Direct Dial Number fi Remote Party s Name FXO Gateway 2 Remote Party s IP Address fio fsa fa foo Optional Remote Party s Phone Extension ios Step 2 Set up the digits of internal external line for FXO Gateway 3 Clicking the Phone Number Digits in the menu Dialing Plan Set the PBX extension number digits to 3 y and the PSTN number digits to 6 5 Afterwards press Apply 4 Set number of digits Phone Number Digits PBX Extension Number Digits Maximum Digits 3 PSTN Number Digits Minumum Digits 6 118 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VolP Solution gt Step 3 Set the Prefix number for external line Please click the Prefix Setting inthe Dialing Plan Set the prefix number to 9 And then press Apply 4 Set Prefix Prefix Setting The Prefix Number to Dial PSTN Call p APPLY Step 4 You can make a call to the phone with extension number 103 You will hear t
49. cadence on 0 ms Second cadence off 0 ms AV 3004 gt set tone ringback Alter the settings of ringback tone Example AV 3004 gt set tone ringback First ringback tone pattern 24 CopyrightOWistron Softel Inc Wistron Softel Inc First frequency Second frequency First cadence on First cadence off Second cadence on Second cadence off First ringback tone pat First frequency Second frequency First cadence on First cadence off Second cadence on Second cadence off Advanced VolP Solution 440 Hz 480 480 Hz 620 2050 ms 3000 4000 ms 3000 0 ms 0 ms bern 480 Hz 620 Hz 3000 ms 3000 ms 0 ms 0 ms If the FXO gateway is attatched to PBX setting the CO s tone is suggestted Do you want to set the second tone Yes No yes Second ringback tone pattern First frequency 440 Hz 480 Second frequency 480 Hz 620 First cadence on 1000 ms 1000 First cadence off 2000 ms 2000 Second cadence on 0 ms Second cadence off 0 ms Second ringback tone pattern First frequency Second frequency First cadence on First cadence off Second cadence on Second cadence off AV 3004 gt 480 Hz 620 Hz 1000 ms 2000 ms 0 ms 0 ms show tone ringback Show the settings of ringback tone Example CopyrightOWistron Softel Inc 25 Wistron Softel Inc OOOO Advanced VolP Solution 3 AV 3004 gt show tone ringback First ringback tone pattern First
50. ction entry 5 8501 Dialing Restriction Disable Dialing restriction function is disable you can us the command enable dialing restriction to enable it enable dialing restriction Example AV 3004 gt enable dialing restriction enter Dialing Restriction mode Allow Allow Deny deny AV 3004 gt show dialing restriction Dialing Restriction Dialing Restriction mode Deny Dialing Restriction entry 1 02 Dialing Restriction entry 2 006 Dialing Restriction entry 3 0922 Dialing Restriction entry 4 005 Dialing Restriction entry 5 8501 disable dialing restriction Example AV 3004 gt disable dialing restriction AV 3004 gt show dialing restriction 39 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Dialing Restriction Dialing Restriction entry 1 02 Dialing Restriction entry 2 006 Dialing Restriction entry 3 0922 Dialing Restriction entry 4 005 Dialing Restriction entry 5 8501 11 Prefix Rule Setting When the Gateway registers to the Gatekeeper the number of the incoming call and outgoing call should be conformed to dial plan of Gatekeeper Therefore the prefix which is defined by Gatekeeper will be added on the number avois Gateway provides the function to let the Gateway has the capability to deal with the prefix The prefix rule of this function can be divided into 4 forms Incoming call prefix Outgoing call prefi
51. d IP address Please key in the Gateway s IP address IP Netmask Then press T Apply J Ewan IP address Key in your IP address Ewan IP Netmask Key in IP Netmask ISP Gateway IP address Key in the remote Gateway s IP address which your Gateway would like to communicate with Internet Access Configuration Ewan Profile Name ewan Obtain IP Addresses Automatically No Ewan IP Address fio pi Ee JE Ewan IP Netmask p ps es fo ISP Gateway IP Address fio p fa fi APPLY 76 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt 4 2 IP setup via DHCP Internet Access Configuration Ewan Profile Name ewan Obtain IP Addresses Automatically via DHCP Optional Host Name System Name AVOIS AV 30045 APPLY Optional Host Name System Name Key in the host name 4 3 IP setup via PPPoE Internet Access Configuration Ewan Profile Name fen Obtain IP Addresses Automatically via PPP over Bthemet ISP Account Name fest ISP Account Password EE Optional Service Name P Optional Access Concentrator Name 0 Idle Timeout 0 120 3600 seconds Po APPLY and TEST ISP Account name amp Password Obtained from ISP company Optional Service Name The service level that you apply from ISP company Service name provided by ISP Optional Access Concentrator Name Provided by ISP Idle Timeout Yo
52. d instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Opening in the side and the top are provided for ventilation To protect it from overheating these openings must not be blocked or covered This product should never place near or over a radiator or heat register or in a built in installation Operation environment AC 100V 250V Never push any object or any kind into this product through cabinet slots as they may touch dangerous voltage points or short cut parts as that could result a fire or electric shock Never spill any kind of liquid on the product Never disassemble this product Use only Unshielded Twisted Pair UTP Category 5 Ethernet cable for the RJ 45 port Use RS 232 cable Female 9 pin to Female 9 pin for the console port 10 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Chapter 2 Product Package 1 Package Contents 1 Please make sure the following contents are in the package avois AV 3000 Series FXO VoIP Gateway One Set of AC power cable User s Installation Guide Limited Warranty Card One set of RS 232 cable Null Modem 2 Make sure the Limited Warranty Card has an Authorize dealer s officer Stamp For better ensure our service please mail in your warranty card within 30 days of your purchases 3 Please read the sa
53. dress Remote Gateway s IP address Remote IP Netmask Gateway Remote router s IP address 10 System System Information will display all the important information such as System Information System Uptime 0 months days 04 44 22 System Name FXO D System Contact Administrator System Location Taipei Greeting Playback Enable Disable Dialing VoIP Call Password Enable Disable Outgoing PSTN Call Password Enable Disable Incoming VoIP Call Password Enable Disable amy System Up time How long the system has been turned on System Name System name 100 CopyrightOWistron Softel Inc Wistron Softel Inc ts Advanced VolP Solution 3 System contact Contact person System location System location Greeting Playback Enable the greeting function If you have set the greeting you can choose to enable the function or not Dialing VoIP Call Password When someone dials Internet call he needs to enter the password If you have set the VoIP call password you can choose to enable the function or not Outgoing PSTN Call Password When someone dials PSTN call he needs to enter the password If you have set the PSTN call password you can choose to enable or not Incoming VoIP Call Password When there is VoIP call from Internet he needs to enter the password If you have set the incoming ip call password you can choose to enable the function or not
54. e The default setting is enable to accept the incoming call from network side and analog side set voice fxo Example AV 3004 gt set voice fxo Ringback tone off detection Enabled Enable Disable Silence detection Enabled Enable Disable Enter the duration time of the silence detection 50 30 180 sec 50 55 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution The caller ID detection Enabled Enable Disable Caller ID type 1 gt Bellcore FSK 2 gt C4 TSI FSK 3 gt Gl TSI DIMF 2 1 2 3 Caller ID place 1 gt Before the first ring 2 gt Between the first and second ring 2 1 2 The user defined automatic numbering identification ANI Enabled Enable Disable e The ANI number 86910001 up to 15 digits Accept incoming call from the network side Enabled Enable Disable enable Accept incoming call from the analog side Enabled Enable Disable enable Follow on call Disabled Enable Disable d Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable d FXO Settings Ringback tone off detection Enabled The duration time of the silence detection 50 sec The caller ID type ETSI FSK The caller ID place Between the first and second ring The user defined ANI number 86910001 Accept incoming call from the network side Enabled Accept incoming call from the analog side Enabled The follow on call
55. e Reliability Ask the router to transmit the packet based on the maximize reliability Maximize Throughput Ask the router to transmit the packet based on the maximize throughput per period Minimize Delay Ask the router to transmit the packet based on the maximize reliability H 323 audio packets TOS type We recommend you to set at 4 Minimize Delay When the router supports the TOS function and transmits the packets based on the designated TOS the transmission quality will be better X Fast Start and Tunneling function will be valid when the remote Gateway is also enable the functions 14 Accept IP Table Setting The Accept IP Table j is one of the most important functions of Gateway You can set the acceptable IP entry Please note if the Gateway registers to a Gatekeeper the accept IP table will become unworkable Please note if you set the accept IP table you can decide to enable or disable it However if you would like to enable the function the Gatekeeper mode should be off 49 CopyrightOWistron Softel Inc Wistron Softel Inc Ct Advanced VolP Solution pe add accept ip lt id number 2 decimal digits 00 99 gt Example AV 3004 gt add accept ip 10 Enter the name unspecified ID4 Enter the IP address unspecified 10 34 92 100 Acceptable IP entry 10 added AV 3004 gt Description Enter the name unspecified The name makes you easier to recognize the source of IP If y
56. e an outgoing call The settings are as below 101 FXO Gateway 1 10 34 92 89 FXO Gateway 2 10 34 92 90 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution Step1 Clicking the Remote Gateway of Dialing Plan 4 Suppose the ID for FXO Gateway 2 is 22 4 Please complete the settings as below And then press Apply Remote Gateway Entry Remote Gateway ID 22 Remote Gateway Name FXO Gateway 2 Remote Gateway IP Address fio pi Ee pP Step2 You can make a call to the phone with extension number 103 You will hear the dial tone from FXO Gateway 1 Please press 22 for connecting to FXO Gateway 2 And then you will hear the dial tone again from FXO Gateway 2 Now you can make the internal call or outgoing call Step3 If you would like to make an internal call please dail the extension number If you want to make an outgoing call please dail the prefix number first for making a PSTN call And then you can dial the diestination phone number 2 4 Make a call to the remote place by internal line One phase dialin You can make a call to the remote place by internal line Take the following diagram as example Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 FXO Gateway 2 is 10 34 92 90 gt We use the directdial number to make an internal call The settings are as below 117 CopyrightOWistron Softel In
57. e port number will be the calling party number 1 Caller ID and Direct dial setting Caller ID will be the calling party number 2 Without Caller ID but Direct dial number Voice port number will be the calling Register to Gatekeeper and party number set the Direct dial table 3 Neither Caller ID nor Direct dial number E 164 alias name will be the calling party number 7 4 ANI Setting AV 3000 Series FXO VoIP Gateway supports ANI Automatic Numbering Identification function You can set the ANI number for the Gateway The Gateway will take the ANI to be its calling party number for all the outgoing calls If the Gateway registers to a Gatekeeper the ANI also can be a tool for billing system 7 5 Incoming Outgoing call restriction setting AV 3000 Series FXO VoIP Gateway can set to accept reject the incoming call from network side and the analog side The default setting is enabled to accept the incoming call from network side and analog side 94 Copyright Wistron Softel Inc Wistron Softel Inc a Advanced VolP Solution H 7 6 Follow on call Setting Follow on call function provides the caller to make another network call without closing the current connection The caller can get the dial tone by pressing the specific keys after closing a network call This function is suitable for use in specific countries which the telephone bill charges by call not by second or minute y However p
58. ease press 19 j Gatekeeper will check the routeset of the FXO Gateway 2 to see if it conforms to the setting If positive Gatekeeper will transfer the last digit 9 to the remote Gateway FXO Gateway2 Due to we set FXO Gateway 2 to remove the prefix number 9 Therefore FXO Gateway 2 will receive a null number For the time being you will hear a dial tone You can dial an extension number or outgoing call number based on your choice If you dial 105 4 the phone with extension number 105 will ring and if you dial 9 0935268940 4 the cellular phone will ring 128 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Appendix A The Common CLI Commands Command Example Explanation Set up the IP address IP rounting add profile ewan add profile ewan and host name of the gateway add directdial number add directdial number 1001 Set up the directdial number add speeddial add speeddial number lt 1 15 digits gt Set up the speeddial number number 6001 add remote gateway lt 2 decimal add remote gateway 11 Set up the remote gateway code digits 00 99 gt add accept ip lt id number 2 decimal add accept ip 10 Set up the accept IP table digits 00 99 gt Clear all the configuration and it clear config clear config will retun to the system s original default change password login change password login Chang login password change password voipcall change password voipcall C
59. econd cadence on 0 ms 0 Second cadence off 0 ms 0 Dial tone pattern First frequency 400 Hz Second frequency 0 Hz AV 3004 gt show tone dial Example AV 3004 gt show tone dial Dial tone pattern First frequency 400 Hz 28 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VolP Solution gt Second frequency z 0 HZ AV 3004 gt 3 POTS Ports Setting Setup parameters of all POTS ports This will assign a number and turn on that port Volume level and type of codec can be configured in this function Meantime AV 3000 Series FXO Gateway provides the Hot Line function You can set each voice port with a designated hot line number When the Gateway receives a call from PSTN it will dial the hot line number automatically For example you set voice port a l with a hot line number T 26960008 When a dialer makes a call from PSTN to port a 1 of the Gateway Gateway will dial 26960008 5 automatically for the dialer Hot line number should be the direct dial number or the number of one routeset which is defined by the Gatekeeper 3 1 General Setting set voice port a x Example AV 3004 gt set voice port a l Enter port number 1111 number lt up to 15 digits gt 0001 Enter input volume level 32 0 63 32 Enter output volume level 32 0 63 32 Enter hot line mode On On Off on Enter hot line destination number None no lt up to 15 digit number gt 269
60. ect the call Caller ID type The standard type for caller id can be divided into three types Please choose the type for your local use gt Bellcore FSK The standard is adopted in USA Canada and Hong Kong gt ETSI FSK The standard is adopted in European countries and Taiwan gt ETSI DTMF The standard is adopted in Taiwan and India Caller ID place The types to receive caller ID can be Before the first ring jand Between the first and second ring q You can choose one of them depending on your local Telecom s setting Enter ANI Number Enter the ANI number Three DTMF to use follow on call Set the three digits for dialing the follow on call 96 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VoIP Solution X Please note in the following condition we recommend you not to choose the caller ID place to Before the first ring gt the PBX CO doesn t provide the caller ID function If you enable the Caller ID Detection function and choose the caller ID place to Before the first ring the caller will not receive the ringback tone and the call will become failed 8 Voice Parameters You can set the codec type and VoIP timer expiration AV 3000 series FXO Gateway provides the function to switch the codec to be as the same as caller s automatically when it is a callee On the other hand when it is a caller it will spend at most 5 seconds to wait the callee to switch the codec if the codec i
61. ed on the outgoing call number For example if the former digits is not 00 5 the Gateway will add the country code on the outgoing call automatically 20 When to add the country code When the number is conform to the International call prefix the call is international call and the country code will not be added Otherwise it is toll call and the country code will be added automatically Enable the direct dial prefix enable Direct Dial Prefix No Yes No yes Description When the gateway registers to the gatekeeper the original direcdial table to other gateway may not work To solve this problem you can enable Directdial prefix function Gateway will judge the call should be handled by Gatekeeper or to deal by itself with directdial table To ensure the directdial table is workable we recommend you to enable the DirectDial Prefix function of all Gateways 12 Gatekeeper Mode Setting The Gateway registering to a Gatekeeper can make you easily to manage the Gateways For example dialing restriction group management billing system etc You can assign the other two Static Alternate Gatekeepers SGK to be the Gateway s alternate Gatekeeper When the Gatekeeper which the Gateway registers to is unable to work the Gateway will register to the static alternate Gatekeeper automatically In addition if the 43 CopyrightOWistron Softel Inc Wistron Softel Inc sts Advanced VoIP Solution pe Gateway registers to
62. eeper to be compatible with the gateway it is necessary to set the gatekeeper mode to off mode in order to make the gateway working properly E 164 alias name E 164 is instituted by ITU T Generally it is the telephone number Please fill in the number which is issued by Administrator CopyrightOWistron Softel Inc 45 Wistron Softel Inc OOOO Advanced VolP Solution H H 323 ID It can be any strings For example the email address or domain name 2 When the Gateway registers to Gatekeeper by port y the E 164 alias name of each port should be input and the H 323 ID can be input or not based on your choice If you would like to see the information of H 323 you can use the following command show h323 J List gatekeeper H 323 information Registration by Gateway for example Example AV 3004 gt show gatekeeper Gatekeeper mode Static Gatekeeper IP address 10 34 72 185 The first static alternative gatekeeper IP address 10 34 92 168 The secondary static alternative gatekeeper IP address 10 34 92 144 Register by Gateway E 164 alias 3004 H 323 ID FXO Taipei Registered Yes AV 3004 gt Description Registered You can check the item if the Gateway registers to the Gatekeeper successfully or not 46 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H 13 H 323 Setting You can set the H 323 setting including enabling Fast Start mode Tunneling mode Q 931 s
63. egs 61 23 IP Address Dialing through Touchtone Phone c ce ccesccescesteeseceseeeseeeeseeseees 62 2A SN IP Server Sete gx isyec fice aceheavesec dein AE E E E EEEE 62 25 Upgrade System Version cccccccccsccesscesscesseesseesseceseeeeesceeseeesseseeseeeeseessseeseees 63 26 Chan oe PassWord via cssecvscececedstevsteenice ina EE EE E E 67 27 Greeting Function Setting essssesssseesetsssssetsesrisisstretstsristssestistsseserstsresessesteses 70 Chapter 4 Configuration Web Based sssccsssccccsssesssescsscccscscesscsssssssssccssesccssssssssceesees 71 1 Login to the system Web Based cccccccccesecsssesseceeeeeseeeeeeeeseceseeeseeeseeeseeenseenaees 71 2 Login to the Main Page c ccccccccsccssccsseccseccseecssecssecsseeeseecsecesessseeeseecsseseeesseeesaees 72 3 VOICE Port Sette geeni innorari eadein aeiiae a istiare EE 73 4P address Seine eesin fetes eee eae ee ane eee tale al een tt 75 41 Fixed IP SGtup c ec0s 6 52deceedessetass orere ekeen eE EE EAEE E ERR 76 4 2 IP s tup via DHCP uroci reitoria eii E R E A E a 77 4 3 IP setup Via PPPOE ccccecccccscesseesseceseeeseceseeenseceseeeseecseecsaeeseeeseeeueseaeengs 77 5 Dial Plam Seting hecne esne Eiee ccnsdeee cede si vescesstetidecsntaait secteudtecseiactsdes 78 5 1 Direct Dial Table Setting ii 0 3 cccsecchceseesececeeees r neea EEEE EErEE E sheaves 78 6 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution
64. eway If you have any comments or suggestions about this products please contact us with or the following The product name document title document number The purchased date and the page number of the manual A concise explanation of your comments General suggestions are also welcome 110 CopyrightOWistron Softel Inc Wistron Softel Inc SS Advanced VolP Solution H Chapter 3 Real Case 1 Infrastructure In general the infrastructures for FXO can be divided into three types the diagrams are showed as below FXO Gateway FXO Gateway FXO FXO connects to PSTN oe Internet Gatekeeper FXS Gateway FXO Gateway FXO FXS 111 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H FXO Gateway FXO FXO connects to PBX phone side 2 Real Case Example 2 1 Make a internal call of the remote place One phase dialin You can make a call to the remote place by internal line Take the following diagram as example Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 FXO Gateway 2 is 10 34 92 90 gt We use the remote Gateway ID to make an internal call The settings are as below i N Internet FXO Gateway 1 FXO Gateway 2 10 34 92 89 10 34 92 90 Step1 Clicking the Remote Gateway y of Dialing Plan y Suppose the ID for FXO Gateway 2 is 22 Please complete the settings as below And t
65. eway and choose an icon for the connection Connection Description 15 Copyright OWistron Softel Inc Wistron Softel Inc SSS Advanced VoIP Solution lt gt Step2 Select the connecting Console port Please make sure you have connected to the right COM port Connect To 16 CopyrightOWistron Softel Inc Wistron Softel Inc SS Advanced VoIP Solution A Step3 gt Make sure the COM port Configure properties Set up as follows for best performance Bits per second 19200 Data bits 8 Parity None Stop bits 1 Flow control None COM2 Properties 17 CopyrightOWistron Softel Inc Wistron Softel Inc OOO O Advanced VolP Solution gt Step4 Choose OK bottom and then press Enter bottom you have entered the connection status Step5 gt Congratulation You have completed the preparation before the Console port connection Step6 When Gateway is in the preparation process the preparation time will be around 30 seconds and the yellow signal will twinkle After successful powering on the Power Diag signal will become green light from yellow light and the signal of the POTS port will light from the first to the forth You also can see Ready q on the Command Line Interface Please press Enter y to start the configuration 18 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution D 3 3 AV 3000 Series FXO Gateway Console Configuration Process You can choose two types
66. fety information carefully before you install AV 3000 Series FXO VoIP Gateway The Front Panel of AV 3000 Series FXO VoIP Gateway Take 4 ports for example 11 CopyrightOWistron Softel Inc Wistron Softel Inc sts Advanced VolP Solution gt LED Type Number State The orange power LED indicates that VoIP Gateway is in preparation The Power Diag 1 solid green power LED indicated VoIP Gateway has been powered on Else the LED is off Per unit network status LED displays the Ethernet link activity Solid GREEN Ethernet 1 indicated the Ethernet link exists and flashing GREEN shows data activity transmit amp receive over the link Per voice channel displays the status of the connectivity of each analog voice Voice Port 2 4 8 l port Solid GREEN when the call is connected through Back pannel View of AV 3000 Series FXO VoIP Gateway Console RJ 11 Port Four RJ 11 jacks for connection to PBX CO Console Port One RS 232 cable for connection to a computer serial port 10 LAN Port One RJ 45 jack for connection to 10 Ethernet LAN via RJ 45 cable CopyrightOWistron Softel Inc 12 Wistron Softel Inc OOOO Advanced VolP Solution H 2 Hardware Connectivity 1 Unpack all contents of the avois VoIP gateway from the package 2 Put Power cable into the socket of the right side in the back 3 Connect the PSTN line side PBX line side to RJ 11 POTS ports 4 C
67. figuration Current Password peee New Password re Confirm Password eneee Forget your pass word see the User Guide for instructions SUBMIT When you re set the password please key in the current password once and the new password twice If you don t set the password the function will not be started X Passwords are 6 15 characters numbers letters dashes or underscores slashes or colons starting with a letter or a number XX If the new password for login to the system is missed or forgot please contact Wistron Softel directly to solve the problem 106 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO O Advanced VolP Solution 3 17 2 VoIP Call Password Configuration VOIP Call Password Configuration Current Password i New Password i Confirm Password Forget your pass word see the User Guide for instructions s UBMIT When you re set the password please key in the current password once and the new password twice If you don t set the password the function will not be started The new password is exactly 4 digits 107 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VolP Solution 3 17 3 PSTN Call Password Configuration When you re set the password please key in the current password once and the new password twice If you don t set the password the function will not be started The new password is exactly 4 digits
68. function Meantime FXO Gateway provides the Hot Line function You can set each voice port with a designated hot line number When the Gateway receives a call from PSTN it will dial the hot line number automatically For example you set voice port a 1 with a hot line number 26960008 y When a dialer makes a call from PSTN to port a 1 of the Gateway Gateway will dial 26960008 automatically for the dialer Hot line number should be the direct dial number or the number of one routeset which is defined by the Gatekeeper Click the Voice Adapter in configuration section Port Configuration Voice Adapter fxo a Voice Port Al Enable Voice Port Yes CNo Voice Port Extension Number 001 Input Volume 0 63 pz Output Volume 0 63 pz Hot Line Mode On C Off Destination Number a Voice Port Configuration Express Advanced amy Enable Voice Port To decide the port is enable or not Voice Port Extension Number The set makes the manager easier to know what port connects to what telephone number extension number There is no effective towards configuration Input Volume 0 63 You can adjust the level based on the property of your telephone We recommend the volume level to set on 32 Output Volume 0 63 You can adjust the level based on the property of your telephone We recommend the volume level to set on 32 73 CopyrightOWistron Softel Inc Wistron Softel Inc ts Ad
69. g as above please follow the following steps to continue the settings CDP setting Take avois Gatekeeper s setting as example Step1 1 Add the new exchangeset with the CDP type for FXO Gateway 1 Please set the Input Dial Rule sto 1 4 andthe Length to 2 After completing the settings remember to press OK 126 CopyrightOWistron Softel Inc Wistron Softel Inc SS Advanced VoIP Solution 4 Step1 2 Set the routeset with CDP dialing for FXO Gateway 2 Please choose the corresponding exchangeset FXO 1 1 and set the Input Dialing String y to 10 19 3 Dialing Digits to s 1 s 1 indicates the FXO Gateway 2 will receive the last digit of the phone nubmer Please remember to press OK Step 2 Please choose the Prefix Rule in the Dialing Plan of FXO Gateway 2 Please choose Yes q in the Remove the prefix of incoming calls y and set the The number of digits y to 05 Incoming Prefix y to TO pjo 127 Copyright Wistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Configuration Prefix Rule Remove the prefix of incoming calls Yes C No The number of digits O exactly match 1 7 0 Incoming Prefix 9 Add the prefix of outgoing calls C Yes No Add the local area code when local call C Yes No Enable directdial prefix Yes C No Step3 You can make a call to the phone which extension number is 103 and then you will hear the dial tone from FXO Gateway 1 Pl
70. gt 5 2 Remote Gateway Code Setting ccccccccccccssecsssesseeeeseceseeeseceseeseeeeeeeeesens 79 5 3 Prefix Number Setting saires aii EER a 80 5 4 Phone Number Digits Setting ccc ccccecscccsecesseeeeeeeseceseeeseeesseceseeenseenseeegs 81 5 5 Speeddail Table Setting cece ccccsseccssesseceseceeeeeeeeeesecesesesseeeseseseeenseesseeeas 81 5 6 Dialing Restriction Setting cccccesccsessscesseesseceseeeeeeeeecesseeeeesenseeeseeeseeeas 82 5 7 Prefix Rule Setting c cccccccssecssessseecsecssseesecesseceseeseeeeeeecsseeeeeeeseeeeseeeseeeas 83 5 7 1 Remove the prefix of incoming Calls ccc ecceeseeseeeseeeseeseeeseeeeees 84 5 7 2 Add the prefix of outgoing Calls cceccccssccssecsteceseeesseenseesseeeens 85 5 7 3 Add the area code Country COd ccccececcesseesseesseeeseeesseesteeseesseenaes 85 5 7 4 Enable DirectDial Pre Bir isscsciscsvesescesansesaosibeckdsserenpansueunreacaseecanavorcwn 87 6 Hi 323 Parameters Sette ciiisean ie e e hese eee Whe Ries 88 6 1 Gatkeeper Mode Setting off 00 0 0 cccccccecscesssesseceseceeecceeeesseeeseseneeesseenseeaas 88 6 2 Gatekeeper Mode Setting Static cccccccecssecssseesseesseesecesseeeseeseeeseeeneeens 89 6 2 1 Gatekeeper mode By Gateway c cccccccsccsssssseesseeeseeeseeeseesseesseeeaes 89 6 2 2 Gatekeeper mode By Port ccececcsccesseeeseesseeeseceeeceecesseeeseeeseeenees 90 0 3 H 323 Advanced Setting a s ie te tadnat ies ccien een hee 91 6 4
71. hange voip call password change password pstncall change password pstncall Chang PSTN call password change password incomingipcall change password incomingipcall Changeincoming ip call password download firmware download firmware Upgrade the firmware enable accept ip enable accept ip Enable accept IP enable dialing restriction enable dialing restriction Enable dialing restriction enable greeting enable greeting Enable greeting function Ebable PSTN call password enable password pstncall enable password pstncall function Enable VoIP call password enable password voipcall enable password voipcall function Enable incoming ip call password enable password incomingipcall enable password incomingipcall function enable voice port enable voice port a 1 Enable voice port function disable accept ip disable accept ip Disable accept IP function disable dialing restriction disable dialing restriction Disable dialing restriction disable greeting disable greeting Disable greeting function 129 Copyright Wistron Softel Inc Wistron Softel Inc Advanced VolP Solution gt Command Example Explanation disable password pstncall disable password pstncall Disable PSTN call password function f Disable VoIP call password disable password voipcall disable password voipcall function Disable incoming ip call disable password incomingipcall disable password
72. he Console port connection you can login into the system through HyperTerminal Default password password AVOIS VoIP Gateway Bootloader Version 1 04 Loading Firmware Ready AVOIS AV 3004 VoIP Gateway Manager Console Version 2 04 Please enter your password xx x x Welcome AV 3004 gt 2X The login default password is password X After completing the configuration you can use the command save config to save the alteration for using the new configurations after rebooting If you don t use the command to save it the system will save it automatically after 30 minutes However if the system reboots in 30 minutes the configurations will be the old ones 21 CopyrightOWistron Softel Inc Wistron Softel Inc sts Advanced VoIP Solution gt 2 DTMF Tone Progress Learning FXO provides the functions for learning the fastbusy tone ringback tone busy tone and dial tone learning For normal user we recommend you to set the fastbusy tone and dial tone learning For ISP ITSP user we recommend you to learn all the tones 2 1 Fastbusy Tone Learning Function Setting AY 3000 series has the function of learning the fastbusy tone of PBX automatically The command is as below set tone fastbusy learning Example AV 3004 gt set tone fastbusy learning Stepl Connect the port A 1 of the voice gateway to your PBX CO Step2 Use a phone set to dial the port A 1 of the voice gateway Step3 Wait unt
73. he Gateway registers to the Gatekeeper the number of the incoming call and outgoing call should be conformed to dial plan of Gatekeeper Therefore the prefix which is defined by Gatekeeper will be added to the number avois Gateway provides the function to let the Gateway has the capability to deal with the prefix The prefix rule of this function can be divided into 4 forms Incoming call prefix Outgoing call prefix local area code prefix direct all prefix gt The meanings are explained as below Configuration Prefix Rule Remove the prefix of incoming calls C Yes No Add the prefix of outgoing calls C Yes No Add the local area code when local call C Yes No Enable directdial prefix Yes C No APPLY 83 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H 5 7 1 Remove the prefix of incoming calls When the gateway receives the incoming call it may include other numbers or prefix added by the gatekeeper for example E 164 Alias Name Due to such numbers may not be found at the Gateway Number Plan the gateway may not understand Therefore you can enable the Remove the prefix of incoming calls to delete the incoming prefix automatically Please press Yes y item of the Remove the prefix of incoming calls and the window will be as below Configuration Prefix Rule Remove the prefix of incoming calls Yes C No The number of digits O exactly ma
74. he Prefix number for external line Please click the Prefix Setting inthe Dialing Plan Set the prefix number to 9 And then press Apply 4 115 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Set Prefix Prefix Setting The Prefix Number to Dial PSTN Call p APPLY Step 4 You can make a call to the phone with extension number 103 You will hear the dial tone from FXO Gateway 1 You can press 0935268940 4 to the remote outgoing call Step 5 FXO Gateway Iwill send the number 0935268940 to the FXO Gateway 3 Due to the digit of T 0935268940 4 is 10 which is larger than the minimum digits of PSTN number digits FXO Gateway 3 will take the call to be an external call The cellular phone with number 0935268940 will ring 2 3 Make an outgoing call on the remote place Two phase dialing You can make an outgoing call at the remote place as similar as making an outgoing call in local place Two phase dialing y indicates that the dialer doesn t send out the phone number to the remote gateway The remote Gateway doesn t receive the destination phone number So it will send the dial tone to the dialer The dialer can make the destination phone number after hearing the dial tone Take the following diagram as example Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 FXO Gateway 2 is 10 34 92 90 We use the remote Gateway ID to mak
75. he dial tone from FXO Gateway 1 Please press 1 j for connecting to FXO Gateway 2 Step 5 FXO Gateway 1 will send the number 105 to the FXO Gateway 2 Due to the digit of 105 5 is 3 which is less than the maximum digits of extension phone number digits FXO Gateway 2 will take the call to be an internal call The phone with extension number 105 will ring 2 5 Make an outgoing call at the remote place One phase dialin You can make an outgoing call at the remote place as similar as making an outgoing call in local place Two phase dialing y indicates that the dialer doesn t send out the phone number to the remote gateway The remote Gateway doesn t receive the destination phone number So it will send the dial tone to the dialer The dialer can make the destination phone number after hearing the dial tone Take the following diagram as example Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 FXO Gateway 3 is 10 34 92 91 We use the direct dial number to make an outgoing call The settings are as below 119 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt Internet 0935 268940 u FXO Gateway 3 10 34 92 91 FXO Gateway 1 10 34 92 89 Step1 Clicking the Direct Dial Table of Dialing Plan y Please add the new direct dail number Suppose the direct dial number for FXO Gateway 3 is y with the destination phone number 0935
76. hen press Apply 112 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution Remote Gateway Entry Remote Gateway ID p Remote Gateway Name FXO Gateway 2 Remote Gateway IP Address fio pi Ee pP Step 2 Set up the digits of internal external line for FXO Gateway 2 Clicking the Phone Number Digits in the menu Dialing Plan Set the PBX extension number digits to 3 y and the PSTN number digits to 65 Afterwards press Apply 4 Set number of digits Phone Number Digits PBX Extension Number Digits Maximum Digits 3 PSTN Number Digits Minumum Digits 6 am Step 3 Set the Prefix number for external line Please click the Prefix Setting inthe Dialing Plan Set the prefix number to 9 And then press Apply g 113 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution pe Set Prefix Prefix Setting The Prefix Number to Dial PSTN Call p APPLY Step 4 You can make a call to the phone with extension number 103 You will hear the dial tone from FXO Gateway 1 You cal press 22105 4 to the remote extension number 105 Step 5 FXO Gateway Iwill send the extension number 105 to the FXO Gateway 2 Due to the digit of 105 jis 3 which is less than the maximum digits of PBX entension number digits FXO Gateway 2 will take the call to be an internal call The phone with extension number 105 will ring 2 2
77. ia Browser please do not to tick on the Proxy server y of the LAN setting until the upgrade is completed If you would like to close the proxy server setting please open your IE gt Tools gt Internet Options gt Connections y gt LAN Settings gt Proxy Server y This system comes with a system upgrade function which user can upgrade to a newer version Clickonthe Upgrade after selecting the newer version of Firmware 103 CopyrightOWistron Softel Inc Wistron Softel Inc ests Advanced VoIP Solution pe System Upgrade Upgrade Firmware path and file name C Documents and Settings anita 3001 bin X Please wait for about 2 minutes after pressing Upgrade button After completing upgrade please press the Reset System j in the left side and re configure from the console port Because the configuration will return to its default IP default 192 168 168 230 Netmask IP 255 255255 0 System Upgrade Firmware has been successfully upgraded 1158144bytes received To complete the upgrade select RESET SYSTEM in the System Tools menu 15 Configuration Data Options When you complete the newer configurations we recommend you to press the Configuration Data Option and press save button to save the alteration into system If you don t do the action the system will save it automatically after 30 minutes If you choose Clear and Reset all the configurations will return to their
78. il the port A 1 LED turn on Step4 Hang up the phone then press lt enter gt to start learning Fast busy tone pattern First frequency 480 Hz Second frequency 620 Hz First cadence on 250 ms First cadence off 250 ms Second cadence on 0 ms Second cadence off 0 ms If you want to alter the setting of fastbusy tone you can use the following command to change the setting set tone fastbusy alter the fastbusy tone settings AV 3004 gt set tone fastbusy Fast busy tone pattern First frequency 480 Hz 350 Second frequency 620 Hz 440 First cadence on 250 ms 300 22 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution D First cadence off 250 ms 300 Second cadence on 0 ms 0 Second cadence off 0 ms 0 Fast busy tone pattern First frequency 350 Hz Second frequency 440 Hz First cadence on 300 ms First cadence off 300 ms Second cadence on 0 ms Second cadence off 0 ms AV 3004 gt You also can use the show tone fastbusy y to show the fastbusy setting show tone fastbusy AV 3004 gt show tone fastbusy Fast busy tone pattern First frequency 350 Hz Second frequency 440 Hz First cadence on 300 ms First cadence off 300 ms Second cadence on 0 ms Second cadence off 0 ms AV 3004 gt 2 2 Ringback Tone Learning Function Setting AY 3000 series has the function to learn the ringback tone of PBX CO automatically You ca
79. ion Enabled Enable Disable enable Enter the duration time of the silence detection 50 30 180 sec The caller ID detection Enabled Enable Disable Caller ID type 1 gt Bellcore FSK 2 gt ETSI FSK 3 gt ETSI DTMF 2 1 2 3 54 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution Caller ID place 1 gt Before the first ring 2 gt Between the first and second ring 2 1 2 The user defined automatic numbering identification ANI Disabled Enable Disable enable The ANI number None up to 15 digits 86910001 Accept incoming call from the network side Enabled Enable Disable d Accept incoming call from the analog side Enabled Enable Disable d Follow on call Disabled Enable Disable d Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable d FXO Settings Ringback tone off detection Enabled The duration time of the silence detection 50 sec The caller ID type ETSI FSK The caller ID place Between the first and second ring The user defined ANI number 86910001 Accept incoming call from the network side Enabled Accept incoming call from the analog side Enabled The follow on call Disabled The specific DTMF tone detection Disabled AV 3004 gt 19 Incoming Outgoing Call Restriction Setting AV 3000 Series FXO VoIP Gateway can set to accept reject the incoming call from network side and the analog sid
80. isabled a The specific DTMF tone detection Disabled AV 3004 gt Description Caller ID type The standard type for caller id can be divided into three types Please choose the type for your local use gt Bellcore FSK The standard is adopted in USA Canada and Hong Kong gt ETSI FSK The standard is adopted in European countries and Taiwan gt ETSI DTMF The standard is adopted in Taiwan and India Caller ID place The types to detect caller ID can be Before the first ring and Between the first and second ring q You can choose one of them depending on your local Telecom s setting X Please note in the following condition we recommend you not to choose the caller ID place to Before the first ring gt the PBX CO doesn t provide the caller ID function If you enable the Caller ID Detection function and choose the caller ID place to l Before the first ring y the caller will not receive the ringback tone and the call will become failed 18 ANI Setting AV 3000 Series FXO VoIP Gateway supports ANI Automatic Numbering Identification function You can set the ANI number for the Gateway The Gateway will take the ANI to be its calling party number for all the outgoing calls If the Gateway registers to a Gatekeeper the ANI also can be a tool for billing system set voice fxo Example AV 3004 gt set voice fxo Ringback tone off detection Enabled Enable Disable enable Silence detect
81. ity special managed IP networks are used to carry this type of traffic avois analog gateway assumes that this type of network is attached to the interface defined as the default IP route This assumption may be changed by configuration avois AV 3000 series provides FXO Foreign eXchange Office interface that allows the attachment to PBX s line side or central office The DSP behind the FXO interface offers G 723 1 G711 and G 729 voice compression The FXO interface contains four RJ 11 connectors and each port contains an independent voice compression channel in the DSP The initial implementation of the H 323 system will not use the Gatekeeper function Instead all outbound calls must have an associated DirectDial number configured whose entry contains the remote IP address All signaling and data transport operations will occur between the two gateway entities Since the worldwide market for this equipment involves compatibility with country specific telephony standards certain items of configuration are provided for the FXO module Generally these elements of configuration are system wide In order to ease the installation and management of these line parameters country codes are provided for administrator use If desired these parameters may be manually configured in CLI Command Line Interface CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt 2 Safety Information Follow all warning an
82. layback Disabled AV 3004 gt 70 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VolP Solution es Chapter 4 Configuration Web Based 1 Login to the system Web Based Type in the IP address into any Web browser For example http 10 34 92 161 Default password password Forget your password see the User Guide for instructions 71 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution 2 Login to the Main Page ART Microsoft Intemet E aagal E hitp 10 34 92 161 pvtegi a PBX PBX 4 aE AV 3004 FXO AV 3004 System Setup Voice Adapter fxo a aim 5 Ewan ae Dialing Plan G ff X wz i Router BA Remote Gateway Prefix To PSTN Setting Direct Dial Table Router lt a Qe PC Speed Dial Table 4 is Dialing Restriction Prati Rida VoIP Video ao Gatekeeper IP Phone Conference H323 Parameters Phone Number Digits Gatekeeper H 323 Advanced Accept IP Voice FXO Voice Parameters System Status Connection Log System Upgrade HOSOIH J Z Status Monitoring Microsoft Intemet Current Status Host 10347266 Disconnect Clear 72 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO o Advanced VolP Solution 3 3 Voice Port Setting Setup parameters of all POTS ports This will assign a number and turn on that port Volume level and type of codec can be configured in this
83. le 78 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution de Direct Dial Table Summary New Select a Direct Dial Entry Add or alter the number please select the item or choose News and then press NEXT y Ifyou would like to delete the number please choose the item and then press DELETE y X If the Gateway doesn t register to a Gatekeeper the gateway should set the direct dial table to communicate with other Gateway X When the Gateway registers to the Gatekeeper the all calls will be controlled by Gatekeeper Therefore the original directdial table set by Gateway will be invalid We recommend you to enable the Direct Dial Prefix function to make the original directdial table set by Gateway workable The more details of Direct Dial Prefix j please refer to Section5 5 4 Meantime we also recommend you to enable the function of all Gateways which is listed on the directdial table 5 2 Remote Gateway Code Setting Please choose Remote Gateway in Dialing Plan section of Configuration To simplify the operation of FXO dialing process you can set up one code for the remote gateway IP address For example the IP address of remote gateway is 169 23 62 43 you can use 11 to stand for the remote gateway You just need to dial 11 and then it will connect to the remote gateway 79 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H
84. le or ary Gatekeeper Mode Off If you don t use Gatekeeper you can set the mode to off j and then press APPLY You can see the successful message from Message Window Acceptable IP Table If you have set the acceptable IP table you can choose to enable the function or not 6 2 Gatekeeper Mode Setting Static 6 2 1 Gatekeeper mode By Gateway If you choose the Gatekeeper mode to static the page is as below Configure Your Gatekeeper Gatekeeper registration Setup Gatekeeper Mode Saatic Gatekeeper IP Address fio pi e js Enable Static Alternative Gatekeeper Yes No First Alternative Gatekeeper IP Addr fio pi e jie Secondary Alternative Gatekeeper IP Addr fio pa e pu Registration By Gateway By Port E 164 Alias Name pos H 323 ID FXO Taipei amy Gatekeeper IP Address Gatekeeper IP address Enable Static Alternative Gatekeeper Enable Static Alternative Gatekeeper or not 89 CopyrightOWistron Softel Inc Wistron Softel Inc ests Advanced VolP Solution fe First Alternative Gatekeeper IP Addr Fill in the first SGK s IP address Second Alternative Gatekeeper IP Addr Fill in the second SGK s IP address Registration The way to register to a Gatekeeper can be divided into two types Gateway and Port If you choose By Gateway 4 you have to fill in the E 164 Alias Name or H 323ID E 164 Alias Name E 164 alias name is ins
85. lease note if the voice port has set the hot line function the follow on call function will not be workable 7 7 Specific DTMF tone detection Setting An auxiliary device can be installed between the Gateway and the PBX CO side for transmitting the remote endpoint s status on hook or off hook to the Gateway The DTMF tone can be set to indicate the specific meaning For example the C tone indicates off hook status and D tone indicates on hook status The function can be a tool for billing system Please click Voice FXS 4 and the following window will appear 95 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VoIP Solution H Configuration FXO Parameter Ringback tone off detection Enable Disable Silence detection mode Enable Disable Duration time of the silence detection 50 The caller ID detection Enable Disable Caller ID type ETSI FSK Caller ID place Between the first and second ring Auto Number Identification Mode Enable Disable Enter ANI number fes1o0o Incoming call from the network side Enable Disable Incoming call from the analog side Enable Disable The follow on call Enable Disable Three DTMF to use follow on call POR The specific DTMF tone detection Enable Disable Detect remote goes off hook cH Detect remote goes on hook pH any Duration time of the silence detection Set the duration of the silence for Gateway to disconn
86. m will ask for the password When VoIP call comes from Internet the caller needs to enter the password default 0000 change password incomingipcall Example AV 3004 gt change password incomingipcall Please enter old Incoming VOIP call password Please enter new Incoming VOIP call password Please enter new Incoming VOIP call password again to confirm The Incoming VOIP call password change successfully AV 3004 gt If you have set the incominipcall password you can choose to start the function or not The command is as below enable password incomingipcall Enable incomingipcall password function disable password incomingipcall Disable incomingipcall password function X When there is incoming VoIP call from Internet to FXO gateway the system will ask for the password 69 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO OO Advanced VolP Solution H 27 Greeting Function Setting You can record your sound to be the greeting If you would like to record the greeting please use the phone to dial to the FXO voice port and then press the jon the touch tone phone to start the recording After recording the greeting you can choose to enable the function or not The commands are as below enable greeting Example AV 3004 gt enable greeting Greeting playback Enabled AV 3004 gt disable greeting Example AV 3004 gt disable greeting Greeting p
87. n choose to learn the ringback tone of PBX or CO If the Gateway is setup in office you can choose to learn the fastbusy tone of PBX and CO If it is setup at home you can only let the Gateway to learn the ringback tone of CO The command is as below Please note don t pick up the phone which is ringing for avoiding the ringback tone learning failed set tone ringback learning Example 23 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution AV 3004 gt set tone ringback learning Stepl Connect the port A 1 of the voice gateway to your PBX CO Step2 Let another phone also connects to your PBX CO Step3 Iuput the phone number then press lt enter gt to start learning Please input the phone number 1715 First ringback tone pattern First frequency 440 Hz Second frequency 480 Hz First cadence on 2050 ms First cadence off 4000 ms Second cadence on O ms Second cadence off 0 ms If the FXO gateway is attatched to PBX learning the CO s tone is suggested Do you want to learn the second tone Yes No yes Stepl Connect the port A 1 of the voice gateway to your PBX CO Step2 Let another phone also connects to your PBX CO Step3 Iuput the phone number then press lt enter gt to start learning Please input the phone number 923644342 Second ringback tone pattern First frequency 440 Hz Second frequency 480 Hz First cadence on 1000 ms First cadence off 2000 ms Second
88. naqassnanedetaatadcedibnneemeicabeluannsences 41 12 Gatekeeper Mode Setting cc ceccccccssecsseceseceseecseceseeeseecsseceseeeseecseeeeesseesnees 43 12 1 Registration by Gateway cccccccccccccssesssceseceessesseeeeeseeeeesseeeeeeeneeeeseeeseeens 44 12 2 Registration by Port cccccccccccscssscesecesseeesecesseceseeeeeeeeeeeseeseeseneeenseeeseeeas 45 13 H323 Setting seenen a tvevies cates a teseevieg dieisa AAEE EEE E EEn 47 13 1 General Stih nerenin en anr Pe 47 13 2 Advanced Seting cerre pee aene A EEEE eas ses E EE OR eE EE EEEE 48 14 Accept IP Table Settint sssini iaia eini e a aai 49 15 Ringback tone off detection Setting ceecescesseceseceseeeeeesseeeseeesseseseesseeeseees 50 16 Silence Detection Setting 0 0 ccc cccccsccsscesseesseesseceeeeeseeeneeeeseeeseeeseeeeseseseeseeesnees 51 17 Caller ID Detection Setting sser esei ai a EE EE EEE EEE 52 18 ANT Setting cccccccccccccsscssseesseceseeeseeeeeeceseccseecseecseceseecseecseecseeeaeecuesessesaeengees 54 19 Incoming Outgoing Call Restriction Setting cceccescssecesecesecsseeeseeeseeeesees 55 20 Follow on Call Setting srncie iee eA eiitee ee chien eee 56 21 Specific DTMF Tone Detection Setting cc cccccccccssceseceeseceseceseeeeeeeseeeseeenees 58 22 Voice Parameter Setting scis ernie i eis AEE La EE EAEE E Sa 59 22 1 General Setin nennen n n a A E EAE 59 22 2 Advanced Setting ccccccscesssesseessscssscsseccsecesseeeeeeeseeceeeceseeseeseneeeeseeesee
89. ne by digit 5 to the remote Gateway The default setting is transmit DTMF Out of Band y X Fast Start and Tunneling function will be valid when the remote Gateway is also enable the functions 47 CopyrightOWistron Softel Inc Wistron Softel Inc sts Advanced VoIP Solution H 13 2 Advanced Setting The advanced setting is for H 323 protocol For example you can choose the different TOS Type of Service to transmit the control packet or audio packet Or enabling Q 931 status enquiry function Fast start function Tunneling function etc Please press Ctrl E to enter the Advance mode set h323 H 323 advanced settings Example AV 3004 gt gt gt set h323 Enable fast start mode Yes Yes No yes Enable tunneling mode Yes Yes No yes Enable H245 user input Out Of Band DTMF setting lt NOTE H245 user input is required in PSTN Incoming IP password checking gt H245 user input Yes Yes No yes Enter Q 931 status enquiry keepalive timeout 100 0 10 180 100 enter TOS type 0 gt Normal Service 1 gt Minimize Monetary Cost 2 gt Maximize Reliability 3 gt Maximize Throughput 4 gt Minimize Delay enter H 323 control packets TOS type 0 2 Enter H 323 audio packets TOS type 0 4 AV 3004 gt gt gt Description Fast Start mode If the remote Gateway supports the Fast Start function you can enable Fast Start mode function It can diminish the connection time Tunneling
90. nection profile ewan Interface type EWAN enter encapsulation type Ethernet Ethernet PPPoE pppoe enter ISP account name Unspecified test enter ISP account password Unspecified Profile Default is configured successfully Configuring Network Protocol over 34 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Default enable IP routing Yes yes no yes Set this profile as IP default route Yes yes no yes AV 3004 gt Description ISP account name amp ISP account password Account name and password provided by ISP X Recommend Thanks to the IP address obtained from ISP may be varied we recommend to harmony with one Gatekeeper The Gateway can register to Gatekeeper Thus the Gateway can communicate with other Gateways 5 DirectDial Table Setting When you get the IP address of other gateways you can set up the Direct Dial table It can make you dial easier to other gateways just like the SpeedDial number on convention phone The command is as below add directdial number lt directdial number up to 15 decimal digits gt Example AV 3004 gt add directdial number 1001 Enter display name Unspecified GW1001 Enter remote IP address Unspecified 10 34 72 66 Enter destination extension number Unspecified 1111 AV 3004 gt Description display name Unspecified The display name of the other gateway destin
91. oming call from the analog side Enabled The follow on call Disabled The specific DTMF tone detection Disabled AV 3004 gt 16 Silence Detection Setting Gateway will detect the level of silence between the caller and callee When the Gateway detects the duration for silence exceeding the set time it will disconnect the call automatically set voice fxo Example AV 3004 gt set voice fxo Ringback tone off detection Enabled Enable Disable enable Silence detection Disabled Enable Disable enable Enter the duration time of the silence detection 60 30 180 sec 50 The caller ID detection Disabled Enable Disable f The user defined automatic numbering identification ANI Disabled Enable Disable Accept incoming call from the network side Enabled Enable Disable Accept incoming call from the analog side Enabled Enable Disable Follow on call Disabled Enable Disable Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable FXO Settings 51 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VolP Solution pe Ringback tone off detection Enabled The duration time of the silence detection 50 sec The caller ID detection Disabled User defined ANI Disabled Accept incoming call from the network side Enabled Accept incoming call from the analog side Enabled m The follow on call Disabled a
92. onnect the LAN WAN RJ 45 to the LAN port in the front 5 Connect the RS 232 cable to the console port of the left side in the back and RS 232 port of the computer Hardware Connectivity pE Console Power 13 CopyrightOWistron Softel Inc Wistron Softel Inc Re Advanced VolP Solution H 3 Console Connection Setup For the first time configuration we recommend you can set up AV 3000 series FXO VoIP Gateway from the computer s console port When the system completes the new IP setup the all setup modification configurations are easier to complete via Web Browser afterwards 3 1 Console Connection Setup Connect the RS 232 cable to the console port in the back and the RS 232 port of the computer Enter the Com Port setting START Programs Accessories Communication Hyper Terminal 3 WENApK Seednet ADSL gt iEn Communications gt Dial Up Networking gt ACD Systems gt Entertainment Lifeview USB RoboCAM gt S Intemet Tools gt CTE amp Online Services gt System Tools 53 StartUp gt G Address Book VIADMATOOL gt EB Calculator 4 A wizip gt E Imaging Intemet Explorer Notepad KE MS DOS Prompt W Paint SI Outlook Express E WordPad GJ Windows Explorer d 14 CopyrightOWistron Softel Inc Wistron Softel Inc SS Advanced VoIP Solution pe 3 2 Connection Description Stepl Enter a name For example Taipei Gat
93. ontinue If the FXO gateway is attatched to PBX learning the CO s tone is suggested Do you want to learn the second tone Yes No yes Stepl Connect the port A 1 of the voice gateway to your PBX CO Step2 Let another phone also connects to your PBX CO Step3 Let the phone goes off hook Step4 Input the phone number then press lt enter gt to start learning Please input the phone number 923644342 First busy tone pattern First frequency 480 Hz Second frequency 620 Hz First cadence on 250 ms First cadence off 250 ms Second cadence on 0 ms Second cadence off 0 ms AV 3004 gt You can use the following commands to alter the setting of busy tone set tone busy show tone busy 2 4 Dial Tone Learning Function Setting AV 3000 series has the function to learn the dial tone of PBX CO automatically You can choose to learn the busy tone of PBX or CO 27 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution set tone dial learning Example AV 3004 gt set tone dial learning Stepl Connect the port A 1 of the voice gateway to your PBX CO Step2 Press lt enter gt to start learning Dial tone pattern First frequency 350 Hz Second frequency 440 Hz AV 3004 gt set tone dial Example AV 3004 gt set tone dial Dial tone pattern First frequency 350 Hz 400 Second frequency 440 Hz 0 First cadence on 0 ms 0 First cadence off 0 ms 0 S
94. ou have set the acceptable IP table please use the following commands to enable or disable the function enable accept ip Enable acceptable IP table disable accept ip Disable acceptable IP table 15 Ringback tone off detection Setting When the function is enabled the Gateway will not report back the call is in connection status until the remote endpoint has picked up the phone If the call of the endpoint is busy the Gateway will disconnect the call automatically This function can be the tool of billing system for ITSP ISP Telecom company set voice fxo Example AV 3004 gt set voice fxo Ringback tone off detection Disabled Enable Disable enable Silence detection Disabled Enable Disable The caller ID detection Disabled Enable Disable The user defined automatic numbering identification ANI Disabled Enable Disable Accept incoming call from the network side Enabled Enable Disable Accept incoming call from the analog side Enabled Enable Disable Follow on call Disabled Enable Disable 50 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VoIP Solution Specific DTMF detection of the remote party goes off hook or on hook Disabled Enable Disable FXO Settings Ringback tone off detection Enabled Silence detection Disabled The caller ID detection Disabled User defined ANI Disabled Accept incoming call from the network side Enabled Accept inc
95. pa p p Optional Remote Party s Phone Extension E st cove Step2 You can make a call to the phone with extension number 103 You will hear the dial tone from FXO Gateway 1 Please press 3 for connecting to FXO Gateway 2 And then you will hear the dial tone again from FXO Gateway 2 Now you can make the internal call or outgoing call Step3 If you would like to make an internal call please dail the extension number If you want to make an outgoing call please dail the prefix number first for making a PSTN call And then you can dial the diestination phone number 122 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution 2 7 Make a call to the remote place through Gatekeeper One phase dialin You can make a call to the remote place through Gatekeeper The diagram is as below FXO Gateway should register to the Gatekeeper in advance Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 and theFXO Gateway 2 is 10 34 92 90 Gatekeeper 0935 268940 gt FXO Gateway 1 FXO Gateway 2 10 34 92 89 10 34 92 90 _ ae Internet Stepl The two Gateways should register to the same Gatekeeper in advance Please set the routeset for FXO Gateway 2 For the sake of making the FXO Gateway 2 can receive the CDP call and E 164 call please set the routeset for E 164 and CDP CDP Setting Take avois Gatekeeper setting for ex
96. phone number digits for Gateway to judge the call is internal call or outgoing call For example as below you set the minimum number of digits for the outgoing call to 6 4 the maximum number of digits for the internal call to 4 5 When you dial a number which length is equal larger to 6 digit the Gateway will take it to be an outgoing call Therefore Gateway will dial the outgoing prefix first and then dial the number which you dial The command is as below set phonedigit Example AV 3004 gt set phonedigit Enter maximum number of digits for PBX extension number Number of digits 0 1 15 4 Enter minimum number of digits for outgoing call phone number Number of digits 0 1 15 6 Maximum number of PBX extension 4 37 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VolP Solution pe Minimum number of PSTN phone number 6 AV 3004 gt 9 Speed Dial Table Setting The function can make you to set the speeddial number to substitute for the destination phone number It simplifies the complicated dialing plan FXO VoIP Gateway provides you to set 16 sets of speeddial number If the Gateway registers to a Gatekeeper it will transmit the destination phone number to the Gatekeeper If not the speeddial number should be the direct dial number which have been set If you would like to dial the speeddial number please press the y button on the touch tone phone first The command is as below add
97. ration time of DTMF tone 150 ms DTMF tone power 9 dBm Call progress tone power 21 dBm AV 3004 gt Description Enter the number of seconds for VoIP timer expiration If the remote Gateway has no any response for the call Gateway will close the connection when the time exceeds the set time X If the gateway wants to communicate with the endpoint the gateway and the end point should have the same voice codec XX G 711 needs a larger bandwidth 64K We recommend the maximum of G711 ports are limited to 2 ports G 711 A law is codec G711 of A standard 64 K gt G711 plaw is codec G711 pfu standard 64 K G 723 5 3 K is the codec of super low bandwidth codec standard 5 3K and G 723 6 3K is the codec of low bandwidth codec standard 6 3K gt G729A is the codec of low bandwidth codec standard 8K 60 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution D 22 2 Advanced Setting AV 3000 Series FXO VoIP Gateway provides the dialing methods not only DTMF dialing method but also pulse dialing method It is suitable for use in the country which the dialing method is pulse You also can set the DTMF duration time for the Gateway The duration time period is from 100 ms to 250 ms set voice parameters Example AV 3004 gt gt gt set voice parameters Enter number of seconds for VoIP timer expiration 60 20 60 Preferred audio CODEC 0 gt G 711 A law 1 gt G 711 u law 2 gt G 72
98. report back the call is in connection status until the remote endpoint has picked up the phone If the call of the endpoint is busy the Gateway will disconnect the call automatically This function can be the tool of billing system for ITSP ISP Telecom company 7 2 Silence Detection Setting Gateway will detect the level of silence between the caller and callee When the Gateway detects the duration for silence exceeding the set time it will disconnect the call automatically 7 3 Caller ID Setting You can enable this function to let Gateway to detect the caller ID information from the caller The caller ID type can be divided into FSK Frequency Shift Keying and DTMF Dual Tone Multi Frequency This function can be 93 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H a auxiliary tool for billing system FXO Gateway will take the caller ID to be its calling party number which can be divided into the following types Caller ID Whether the Gateway registers to Gatekeeper or not Gateway will take the ANI to With ANI be its calling number 1 Registering to Gatekeeper only If Gateway detects the Caller ID it will take the caller ID to be its calling party number If not Gateway will take E 164 alias name to be its calling party number Without ANI 2 Direct Dial Table only If Gateway detects the Caller ID it will take the caller ID to be the calling party number If not the voic
99. rks or registered trademarks of their respective companies CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt Copyright Notice avois is a registered trademark of Wistron Softel Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in retrieval system or translated in to any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Wistron Softel Inc This company reserves the right to revise the publication and make changes from time to time in the contents hereof without obligation of this company to notify person of such revision or changes The material contained herein is supplied without representation or warranty of any kind Wistron Softel Inc therefore assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt Table of Contents Chapter 1 Introduction sic cisccs iiss codicsc tossed dsccecssceecouscdiece sveseecouted ccs cousaecvoudedsoceedueseeveuteddeceessaceeces 9 ls PTO scsexaticrsiseorsiaeaeseeaccaiaieeseess ewes anestacetv laces EEEE SEEE ST EESE ERESSE 9 2 Safety Information ennnen E EEEE 10 Chapter 2 Product Package ceiisstsccsossssscessvsesscocsssancss
100. ron Softel Inc sts Advanced VolP Solution H AV 3004 gt gt gt Description VAD CNG mode Voice Activity Detection and Comfort Noise Generation To enable the function can make the communication quality becomes better Echo Cancellation You can enable this function to cancel the echo Adaptive Jitter Buffer When the transmission over the network is not stable the packet may not be transmitted in a fixed period or in order To enable the function can make the packets to be saved into the specific amounts and then transmit them in good order This will make the communication quality better 4 IP Address Setting FXO supports multiple IP configuration like manual DHCP and PPPoE The Gateway s default IP is 192 168 168 230 and netmask is 255 255 255 0 You can have a computer with the same IP 192 168 168 X and make it to connect to the Gateway Therefore you can set the configuration via browser instead of CLI Command Line Interface 4 1 IP Setting through Manually Setting When you apply an ADSL service from ISP company the Gateway uses the fixed IP or the Gateway is structured on one company s network and MIS administrator offers a fixed IP to the Gateway For above situations we recommend you to set the IP address manually add profile ewan Example AV 3004 gt add profile ewan The system is currently in Express Mode press Ctrl E to switch to Advanced Mode Edit existing conection profile
101. s different When the callee doesn t switch the codec avois VoIP Gateway will disconnect the call Configuration Voice Parameter VOIP Timeout Range 0 30 360 sec 180 Audio Codec G72363K E DTMF Relay Mode Enable Disable Dialing method DTMF Pulse The Duration Time of DTMF Tone Range 100 250 ms E DTMF Tone Power Range 28 3 dBm Po Call Progress Tone Power Range 28 3 dBm 21 VOIP Timeout If the remote Gateway has no any response for the call Gateway will close the connection when the time exceeds the set time Audio Codec Audio codec DTMF Relay Mode Enable DTMF relay mode or not Dialing Method Choose the dialing method to DTMF or pulse The Duration Time of DTMF Tone Set the duration time of DTMF tone DTMF tone power Adjust DTMF tone power Call progress tone power Adjust call progress tone power For example busy tone dial tone 97 CopyrightOWistron Softel Inc Wistron Softel Inc O O OO OO tts Advanced VolP Solution ED ringback tone fastbusy tone 9 System IP Configuration System IP Configuration is one of the most important functions The followings are included in this function Check the IP address of the Gateway Check the routing IP address When the enterprise has many routers the static router IP address can be set up to communicating with the specific gateway For advances setting only 9 1 Check IP address of Gateway Please do
102. s less than 5 digits the Gateway will add the prefix on it The transmitted number will be 85112001 4 If you dial a number 86911689 which is larger 5 digits the prefix will not be added Outgoing Prefix The prefix which you want to add on the outgoing call Add the area code Do you want to add the local area code when local call No Yes No yes enter Local Area Code Unspecified 02 enter Toll Call Prefix Unspecified 0 Description Local Area Code Local area code Limit to 4 digits Toll Call Prefix Toll call prefix Limit to 4digits Gateway will judge the call is local area call or toll call based on the dialed number For example the first digit of the number is not 0 4 the call is local area call X When to add a local area code When the number is conform to the toll call prefix the call is toll call and the prefix which you set will not be added Otherwise it is local area call and the prefix will be added automatically 42 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution H Add the country code Do you want to add country code when toll call No Yes No yes enter Country Code Unspecified 886 enter International Call Prefix Unspecified 00 Description Country Code Country code Limit to 4 digits International Call Prefix International call prefix Limit to 4 digits The Gateway will judge the call is international call or not bas
103. sad eveecuvesssaladecetescapecs th fe sicedus conse e EE EEEa Eafe 103 14 Systemi Upgrade csicccc cicicccsdeasievessevarcccsevsicielaividesdlicdasvassidssachedisatevedeigiccdecdieeasies 103 15 Configuration Data Options c cccccsessscsssceseeeeseeeseeeeecesseceseceseeenseeeseseseeenees 104 7 CopyrightOWistron Softel Inc Wistron Softel Inc CopyrightOWistron Softel Inc ts Advanced VoIP Solution 16 RESEt System v 24 cevechecseccvsans covdcvecvaseta shd casecticevass Sonn eiae Aeee EE EEE Eee EEEE seien Aee 17 Change Password oerien Ea EEEa E OE AAE 17 1 Login Password Configuration ccccccccccsscesseeeseceseeceseceseeeneeeeseeeseeenees 17 2 VoIP Call Password Configuration ccccccccssecseeseeeeseeeeeeeseeeneeeeeeeesees 17 3 PSTN Call Password Configuration cccccccccesseseceeeeseeeeseeeseeeseeenees 17 4 Incoming IP Call Password Configuration cccccccecscceseeeeeeeteeeseeenees 18 SUpPOPt sccssiccciscccscsrsveteetidciensderteeenacsacdeacdeiiereiesceesda EEE 19 About Syst m ena iets hie Bikini einen PA Sa cee T 20 Feedback vac cet exse suit evcrcceeks ataire REEE E Ce aunt Ea eae E KEKE EEEE SEAE EEEO eE EEn Ea Chapter 3 Real Case iccicisissessccisscccescssesccetseccsesessessecetsecccevecsesscccdsecscesesseasecstscccsstectostesssseceestes 1 PATE SGC ITS deco dincsacctbbdcecinaiica nisen senan aaae E EENE aS T NA SEE RN ea 2 Real Case Example cererea rneer erare EEEE re E EAE R E oed eeir
104. speeddial number lt speeddial number lt 1 3 digits gt Example AV 3004 gt add speeddial number 001 Enter destination phone number Unspecified 86911888 AV 3004 gt 10 Dialing restriction Setting This function can make you set up which call number may not be called in or out There is 5 sets of call numbers which you can set to be restricted in the gateway The call numbers can be restricted on Allow or Deny j and the commands which may use are as followings set dialing restriction 1 5 show dialing restriction enable dialing restriction disable dialing restriction set dialing restriction lt 1 5 gt Example AV 3004 gt set dialing restriction 1 Enter dialing restriction entry none 02 AV 3004 gt set dialing restriction 2 Enter dialing restriction entry none 006 AV 3004 gt set dialing restriction 3 38 CopyrightOWistron Softel Inc Wistron Softel Inc ts Advanced VoIP Solution Enter dialing restriction entry none 0922 AV 3004 gt set dialing restriction 4 Enter dialing restriction entry none 005 AV 3004 gt set dialing restriction 5 Enter dialing restriction entry none 8501 show dialing restriction AV 3004 gt show dialing restriction Dialing Restriction Disable Dialing Restriction entry 1 02 Dialing Restriction entry 2 006 Dialing Restriction entry 3 0922 Dialing Restriction entry 4 005 Dialing Restri
105. ta 2 1 Make a internal call of the remote place One phase dialing 0 000000000 2 2 Make a outgoing call on the remote place One phase dialing ccceeeee 2 3 Make an outgoing call on the remote place Two phase dialing ccee 2 4 Make a call to the remote place by internal line One phase dialing 2 5 Make an outgoing call at the remote place One phase dialing 2 6 Make an outgoing call on the remote place Two phase dialing ce 2 7 Make a call to the remote place through Gatekeeper One phase dialing 2 8 Make a call to the remote place through Gatekeeper Two phase dialing Appendix A The Common CLI Commands cssccssscssscccscsssssscscsseesscsssceescesseeees Wistron Softel Inc OO O OOO O Advanced VolP Solution H Chapter 1 Introduction 1 Preface avois AV 3000 Series H 323 Voice over IP Gateway equipped with voice compression hardware is capable of placing voice calls to the PBXs or central office switches attached to remote voice gateways that are similarly equipped avois AV 3000 uses standardized H 323 signaling and audio transport compatibility features These systems are capable of communicating with other similarly equipped devices either directly or through a Gatekeeper system Voice calls utilize the standard G7xx speech encoding decoding algorithms that travel within IP packets IP networks such as the Internet or for better qual
106. tatus enquiry etc 13 1 General Setting set h323 Example AV 3004 gt set h323 Enable fast start mode Yes Yes No yes Enable tunneling mode Yes Yes No yes Enable H245 user input Out Of Band DTMF setting lt NOTE H245 user input is required in PSTN Incoming IP password checking gt H245 user input Yes Yes No yes Enter Q 931 status enquiry keepalive timeout 90 0 10 180 100 AV 3004 gt Description Fast Start mode If the remote Gateway supports the Fast Start function you can enable Fast Start mode function It can diminish the connection time Tunneling mode If the remote Gateway supports Tunneling function you can enable Tunneling mode function It can diminish the resource that setting up H 245 logical tunnel needs H 245 Decide which codec to use and the major and slave Q 931 Status Enquiry keepalive timeout If there is something wrong in the Internet or the remote gateway has no response you can set the time expiration to close the call 0 disable H 245 user input Out of Band DTMF DTMF Dual Tone Multi Frequency is the tone generated on a touchtone phone when you press keypad digits If you choose No that indicates after the call is connected the Gateway will transport the DTMF tone generated from the touchtone phone by voice stream y to the remote Gateway If you choose T Yes that indicates after the call is connected the Gateway will transmit the DTMF to
107. tch 1 7 o gt Incoming Prefix jas Add the prefix of outgoing calls C Yes No Add the local area code when local call C Yes No Enable directdial prefix Yes No boa 0 Remove the prefix which is exactly matched to your setting You have to fill in the prefix which you want to remove in Incoming Prefix y Incoming Prefix Fill in the prefix which you want to remove When you enter the number between 1 7 that indicates the digits of the prefix which you want to remove The window will be as below Configuration Prefix Rule _ Remove the prefix of incoming calls Yes C No The number of digits O exactly match 1 7 3 Add the prefix of outgoing calls C Yes No Add the local area code when local call C Yes No Enable directdial prefix Yes C No 84 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt 1 7 The digits which you want to remove the prefix of the incoming call For example as above window if you fill in 3 Gateway will remove the former 3 digits of the prefix of the incoming call 5 7 2 Add the prefix of outgoing calls When the Gatekeeper receives a call from Gateway it has to decide to transfer the call to which destination Gateway For some dial plan of the intranet call the Gatekeeper transfers the call based on the prefix number of the Gateway The prefix number of the destination will be added on the outgoing call automatic
108. the Gatekeeper successfully the Gatekeeper will also transmit its AGK s IP addresses to the Gateway The way for Gateway to register to a Gatekeeper can be by port and by Gateway The introduction is as below 12 1 Registration by Gateway set h323 Example AV 3004 gt set gatekeeper Enter gatekeeper mode Off Off Static static Enter gatekeeper IP address Unspecified 10 34 72 185 Enter the static alternative gatekeeper IP address No Yes No yes Enter the first static alternative gatekeeper IP address Unspecified 10 34 92 168 Enter the secondary static alternative gatekeeper IP address Unspecified 10 34 92 144 Register by gateway or by port Gateway Gateway Port gateway Register with E 164 alias Yes Yes No yes Enter E 164 alias name 3004 3004 Register with H 323 ID No Yes No yes Enter H 323 ID Unspecified FXO Taipei Registering to gatekeeper Please wait AV 3004 gt Description Enter Gatekeeper mode Off gt Off Static If you don t use a gatekeeper to be compatible with the gateway it is necessary to set the gatekeeper mode to off mode in order to make the gateway operating properly E 164 alias name E 164 is instituted by ITU T Generally it is the telephone number Please input the number which is issued by Administrator H 323 ID It can be any strings For example the email address or domain name 2 When the Gateway registers
109. tituted by ITU T Generally it is the telephone number Please fill in the E 164 alias name which is issued by Administrator H 323 ID It can be any strings For example the email address or domain name X When the Gateway registers to Gatekeeper by Gateway q it can use E 164 alias name y and H 323 ID or one of them for registration However one of them should be chosen at least The E 164 alias name and H 323 ID is offered by Gatekeeper 6 2 2 Gatekeeper mode By Port You can set the Gatekeeper mode to Static y and register to it by Ports Configure Your Gatekeeper Gatekeeper registration Setup Gatekeeper Mode Static 9 Gatekeeper IP Address po faa foo fis Enable Static Alternative Gatekeeper Yes C No First Alternative Gatekeeper IP Addr fio pa pe je Secondary Alternative Gatekeeper IP Addr fio pe pe ja Registration By Gateway By Port Port 4 1 E 164 Alias Name flor Port A 2 E 164 Alias Name fing Port 4 3 E 164 Alias Name fp Port A 4 E 164 Alias Name 1004 Optional H 323 ID FXO Tairei CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution 3 Gatekeeper IP Address Gatekeeper IP address Registration The way to register to a Gatekeeper can be divided into two types Gateway and Port If you choose By port you have to fill in the E 164 Alias Name or H 323ID E 164 Alias Name E 164 alias name is instituted by ITU T Generally it is
110. to Gatekeeper by Gateway it can use E 164 alias name y and H 323 ID 5 or one of them for registration However one of them should be chosen at least The E 164 alias 44 CopyrightOWistron Softel Inc Wistron Softel Inc name and H 323 ID is offered by Gatekeeper set h323 Example Advanced VolP Solution 12 2 Registration by Port AV 3004 gt set gatekeeper Enter Enter Enter Enter Enter gatekeeper mode Static Off Static gatekeeper IP address 10 34 72 185 the static alternative gatekeeper IP address Yes Yes No the first static alternative gatekeeper IP address 10 34 92 168 the secondary static alternative gatekeeper IP address 10 34 92 144 Register by ga Enter Enter Enter Enter Enter Enter Enter Enter regis E 164 regis E 164 regis E 164 regis E 164 Register wi tra tra tra cra th Enter H 323 ID teway or by port Gateway Gateway Port port tion information for port A 1 alias name Unspecified 1001 tion information for port A 2 alias name Unspecified 1002 tion information for port A 3 alias name Unspecified 1003 tion information for port A 4 alias name Unspecified 1004 H 323 ID Yes Yes No yes FXO Taipei Registering to gatekeeper Please wait AV 3004 gt Description Gatekeeper mode If you don t use a gatek
111. u can set the timer to disconnect the call when the Gateway is idle 77 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO o Advanced VolP Solution 3 gt Idle timout 0 The Gateway is still in connection status even the Gateway is idle gt Idle timeout gt 0 The Gateway will disconnect automatically when the time exceeds the idle time which you set and the Gateway will connect automatically when you dial next time 5 Dial Plan Setting 5 1 Direct Dial Table Setting Set up the DirectDial Table can make you easier to dial to other gateway as the same as dialing the speeddial number on convention phone You can assign a number to be the designated gateway s code Click the l Diveet Dial Table in the Dialing Plan section of Configuration Direct Dial Table Entry Configuration Direct Dial Telephone Access Direct Dial Number 1001 Remote Party s Name Gw 1001 Remote Party s IP Address fio Pa fr fee Optional Remote Party s Phone Extension pi Ee Eee Direct Dial Number Set the new number Remote Party s Name The remote party s name Remove Party s IP Address IP Address of remove Party Optional Remote Part s Phone Extension If an Extension Number is needed X The Direct Dial table will not work under Gatekeeper s mode is Static unless you enable the Direct Dial Prefix function The following table is the DirectDial Table Summary which you set in the previous tab
112. uble click IP in Advanced section You can see the IP Address and IP Netmask System IP Configuration IP Address fio faa fee fier IP Netmask ps p ss fo ROUTING 9 2 Default Router IP Address Setting Step1 Press the Routing button and then press ADD button System IP Configuration IP Address fio Ba fee fier IP Netmask p p fas fo ROUTING 98 CopyrightOWistron Softel Inc Wistron Softel Inc ets Advanced VolP Solution IP Routing Table Deste Netmask GatewaytP tiame Hos Fee default 10 34 92 1 wan GS 255 255 255 0 ia Delete Ref resh Step2 Please select the Default Route Afterwards key in the default router IP address and then press APPLY IP Routing Table Add IP Default Route C Static Route Gateway fio Ba fe ft APPLY CANCEL 9 3 Static Router IP address setup When the network has many routers you can set the static router for communicating with designated gateway Please select IP in Advanced j section gt Press Routing gt Press ADD Choose Statie Route Finally you can the following table 99 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution gt IP Routing Table Add IP C Default Route Static Route Remote Party s IP Address fio po p fies Remote IP Netmask ps ps p po Gateway Remote Party s IP Ad
113. um Digits PSTN Number Digits Minumum Digits Step 3 Set the Prefix number for external line for FXO Gateway 3 Please click the Prefix Setting in the l Dialing Plan Set the prefix number to 9 And then press Apply Set Prefix Prefix Setting The Prefix Number to Dial PSTN Calp 7 i 125 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution 4 Step 4 You can make a call to the phone with extension number 103 You will hear the dial tone from FXO Gateway 1 Please dail 105 yor 0935268940 y Gatekeeper will transfer the call to FXO Gateway 2 with number 105 a or 0935268940 4 If you dial 105 the phone with extension number 105will ring If you dial 0935268940 FXO Gateway 2 will take it to be a external call and it will dial the PSTN prefix number 9 y first and then dial the external phone number automatically 2 8 Make a call to the remote place through Gatekeeper Two phase dialin You can make a call to the remote place through Gatekeeper The diagram is as below FXO Gateway should register to the Gatekeeper in advance Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 and the FXO Gateway 2 is 10 34 92 90 _ Ea Internet Gatekeeper 0935 268940 pa 101 FXO Gateway 1 FXO Gateway 2 10 34 92 89 10 34 92 90 Step 1 Please follow the steps decribed on section 2 7 After completing the settin
114. umber Set the speeddail number Destination Phone Number Destination phone number The following table is the SpeedDial Table Summary which you set in the previous table Configuration Speed Dial Entry New 001 86911888 Speed Dial Table Summary pen ese 5 6 Dialing Restriction Setting This function can make you set up which call number may not be called in or out There is five sets of call numbers which you can restrict in the gateway The call numbers can be restricted on Allow jor Deny The former will allow the call number which has been set to be called out and the later will deny the call number which has been set to be called out Please double click Dialing Restriction q in the configuration section 82 CopyrightOWistron Softel Inc Wistron Softel Inc OOOO Advanced VolP Solution Configruation Dialing Restriction Enable Dial restriction Yes C No Dial Restriction Mode Allow Call Deny Call Dial Restriction Number 1 06 Dial Restriction Number 2 02 Dial Restriction Number 3 0922 Dial Restriction Number 4 os Dial Restriction Number 5 sso amy Enable Dial Restriction Enable dialing restriction or not Dial Restriction Mode Choose the restriction mode to Allow y or Deny y Dial Restriction Number 1 5 Fill in the restricted number The digits can be up to 7 digits For example 0937 006 8691176 etc 5 7 Prefix Rule Setting When t
115. vanced VolP Solution 4 Hot Line Mode You can enable or disable the hoe line function If you enable the function please enter the hot line number in the following field Voice Port Configuration You can choose Default in common situation If you need to adjust the voice volume or VAD CND or Echo Cancellation or Adaptive Jitter Buffer you have to choose l Advanced The page is the following chart Port Configuration Voice Adapter fxo a Voice Port Al Enable Voice Port Yes O No Voice Port Extension Number Or Input Volume 0 63 p2 Output Volume 0 63 A Hot Line Mode amp On C off Destination Number 26960008 Voice Port Configuration O Express Advanced VAD CNG On Off Echo Cancellation On Off Adaptive Jitter Buffer On Off VAD CNG Voice Activity Detection amp Comfort Noise Generation It is to set the communication quality of the port Echo Cancellation Echo cancellation Adaptive Jitter Buffer When the Internet is not stable each packet may not arrive in a fixed time period or in order Choosing Adaptive Jitter Buffer can save the number of packets into a received buffer and then playback in fixed period It can keep the communication quality in a stable status 74 CopyrightOWistron Softel Inc Wistron Softel Inc tts Advanced VolP Solution 3 4 IP address Setting The AV 3000 serial supports multiple IP configuration for example manual DHCP
116. vvenssccssssanescvucesssossssnesdvscocetonsssenedsvuceessoases 11 1 Package Contents encionnin in a A E 11 2 Hardware Connectivity ccccccesccsssccssecssecssecsseeseseeeseceeessseeeseeeseeesseeeeseseesseeessees 13 3 Console Connection Setup seeiis eiaei aiaia et aiiai 14 3 1 Console Connection Setup sieisen nor i EE n oA EEEE S 14 3 2 Connection Description cccccsccessccsseceseceseeeeseceseeeseccseecsseceseeeseeesseesseeeas 15 3 3 AV 3000 Series FXO Gateway Console Configuration Process 19 Chapter 3 Configuration HyperTermimal e ssoessoessosssosssoossoossoossoosssosssosssoossoosssosssosesose 21 1 Login into the System HyperTerminal cccecccessccsscesecseceseeeseeesseesseesseeeeees 21 2 DTMF Tone Progress Learning ccccescecsseeseesseeesecesecesseeeeeeseeeseeeseseseeseaeeeees 22 2 1 Fastbusy Tone Learning Function Setting ccesesceeseceeeeseeeeeeeeneeeneeaee 22 2 2 Ringback Tone Learning Function Setting cceeeseeseceeeeseeeneeeeeeeeeeenes 23 2 3 Busy Tone Learning Function Setting cccccescessseeseeeseeeseeesteeeseeeteesseees 26 2 4 Dial Tone Learning Function Setting s ssssseeseseseesessesrteessesestsressseseeee 27 3 POTS Ports Setting er esensi nae Eiaa EEA E E ues 29 3 1 General Setting cece ccscccsesssessseessscesecceeeeseeesseceeeeeseeeneeceseeseesenseeeseeeseeeas 29 3 2 Advaiiced Setting i ce seles2s cides loves ca Gea veed scot Eeee EEE REE
117. x local area code country code prefix directdial prefix The meanings are explained as below 11 1 Remove the prefix on incoming calls When the gateway receives the incoming call it may include other numbers or prefix added by the gatekeeper for example E 164 Alias Name Due to such numbers may not be found at the Gateway Number Plan the gateway may not understand Therefore you can enable the Remove the prefix of incoming calls to delete the incoming prefix automatically 11 2 Add Prefix on the outgoing call When the Gatekeeper receives a call from Gateway it has to decide to transfer the call to which destination Gateway For some dial plan of the intranet call the Gatekeeper transfers the call based on the prefix number of the Gateway The prefix number of the destination will be added on the outgoing call automatically for the sake of not changing the dial habit of the user You can enable the Add prefix on the outgoing call y When the digit of the outgoing call is less than the length that has been set intranet call the Gateway will add the prefix number on the outgoing call automatically On the other hand if the digit is larger than the length that has been set internet call the Gateway will not add the prefix number on it 11 3 Add Local area code Country code Enable the function can make the gateway to recognize the outgoing call is toll call or local call based on the prefix number of the call
118. y 3 will dial the prefix number 9 first and then dial out the number 0935268940 automatically The phone with number 0935268940 will ring 2 6 Make an outgoing call on the remote place Two phase dialin You can make an outgoing call at the remote place as similar as making an outgoing call in local place Two phase dialing y indicates that the dialer doesn t send out the phone number to the remote gateway The remote Gateway doesn t receive the destination phone number So it will send the dial tone to the dialer The dialer can make the destination phone number after hearing the dial tone Take the following diagram as example Suppose the extension numbers are showed as below and the IP address of FXO Gateway 1 is 10 34 92 89 FXO Gateway 2 is 10 34 92 90 We use the direct dial number to make an outgoing call The settings are as below 121 CopyrightOWistron Softel Inc Wistron Softel Inc Advanced VolP Solution pe _ a A os a walt FXO Gateway 1 FXO Gateway 2 10 34 92 89 10 34 92 90 Step1 Clicking the Direct Dial Table of Dialing Plan y Please add the new direct dail number Suppose the direct dial number for FXO Gateway 2 is 3 without the destination phone number Please complete the settings as below And then press Apply Direct Dial Table Entry Configuration Direct Dial Telephone Access Direct Dial Number Bp Remote Party s Name FXOGateway2 Cd Remote Party s IP Address fio

Manual for Avois FXO Gateways

Contents

Download Pdf Manuals

Related Search

Related Contents