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Installation Guide - AX3000 model 85
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1. 5 Serial2 shielded 6 Parallel shielded 7 LAN unshielded 8 Wireless shielded 9 USB1 shielded 10 USB2 shielded Installation Guide Models 85 3 Installation AXEL 2 2 INSTALLATION For safety reasons and to prevent component damage do not apply power to the AX3000 before connecting or disconnecting any cables Do not plug in the AX3000 power cord until all other connectors have been plugged in Make sure the AX3000 and monitor power switches are in the OFF 0 position before connecting cables to the back panel n VA AUR PERALLE Lan 2 2 1 Monitor and keyboard a The Monitor Plug in the VGA monitor cable to the SVGA connector on the terminal rear panel Note when the terminal is installed in a cabinet or rack it is essential to maintain air circulation around both the terminal and the VGA SVGA monitor b The Keyboard Connect the keyboard either to the PS 2 port on the rear panel or to a USB port left side If your keyboard is fitted with a DIN connector connect it using a DIN to Mini DIN adaptor c The Mouse Connect the mouse either to the PS 2 port on the rear panel or to a USB port left side 4 Installation Guide Models 85 AXEL Installation 2 2 2 Ethernet Connection Plug the network cable into the socket labeled NET on the terminal rear panel Note the terminal network operating mode is indicated by two LEDs located on each side of the terminal network
2. 11 223 AUTO CONFIGURATIONS o 13 4 CONNECTOR PIN ASSIGNMENTS eeeee eere rennen nennen 14 4 1 ETHERNET PORT RI45 LAN iaa dd 14 4 2 SERIAL PORTS AUX1 AND AUX2 RJ45 oooocccccccccccccoocccconcconononanonnnos 15 4 2 1 HJ45 DB9 and HJ45 DB25 adaptors nnnnannnnnnnnnnnnnnnnnnnennnnnnnnne 16 4 2 2 Peripheral RJ45 cables 4 16 43 KEYBOARD INTERFACE 6 ierit lilas 17 44 MOUSE INTERFACE tol 17 45 VIDEO INTERFACES ios 18 LOS PARAULELINTERFAGE scada ada 19 4T USB PORTS sida 20 PROBLEM SOLVIN Guo 21 The AXEL AX3000 Terminal is based on a modular concept The AX3000 is designed and manufactured by Axel The terminal s electronics is contained within a slim base unit which provides connections for a VGA or SVGA monitor keyboard system printer serial devices and Ethernet network AXEL Notices 1 NOTICES 1 1 SAFETY NOTICES Do not attempt to fix a AX3000 component failure by opening the terminal case In case of hardware failure contact your service representative e Check AC voltage from the wall outlet is inside 100 240 Volts range Make sure to use a properly grounded AC power outlet 3 poles phase neutral and ground with no resistance between neutral and ground pole e The wall outlets used must be reached easily and as nearest as possible to the AX3000 Platine Terminal to connect or disconnect the power cords e Make sure to power off all de
3. TD 6 gt 3 RD 16 Installation Guide Models 85 AXEL Connector Pin Assignments 4 3 KEYBOARD INTERFACE The AX3000 keyboard interface is a Mini DIN connector To connect a keyboard which has a DIN connector use a DIN to Mini DIN adaptor E ry nuege Keyboard connector Models 85 rear panel 4 4 MOUSE INTERFACE The AX3000 mouse interface is a Mini DIN connector Mouse connector Models 85 rear panel Installation Guide Models 85 17 Connector Pin Assignments AXEL 4 5 VIDEO INTERFACE The AX3000 video interface is VGA and SVGA compatible VGA SVGA connector Models 85 rear panel Red Green Blue Not Connected Ground Ground Ground Ground Not Connected Ground Not Connected CRT SDA Horizontal sync Vertical sync CRT SCL OONOAaARWND gt 18 Installation Guide Models 85 AXEL Connector Pin Assignments 4 6 PARALLEL INTERFACE The AX3000 Models 85 are equipped with a parallel port Parallel connector Models 85 rear panel Strobe Data 0 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 ACK Acknowledge Busy PE Paper End SLCT Select Auto Feed XT Error Init SLCT IN Ground Ground Ground Ground Ground Ground Ground Ground Y O O1 BR D gt Installation Guide Mode
4. socket The green LED on the left It lights to indicate a satisfactory connection to the Ethernet circuit link If the LED does not light check that the Ethernet connector and cable both comply with the specifications listed in chapter 4 1 The orange LED on the right indicates the actual network speed 10Mb when the light is off and 100 Mb when the light is on 2 2 3 Auxiliary Ports AX3000 Models 85 have three auxiliary ports as a standard feature AUX1 bi directional serial port RJ45 connector AUX2 bi directional serial port RJ45 connector PARALLEL parallel port female 25 pin connector Cable pin assignments are listed in chapter 4 To comply with EMC regulations the serial cables must be shielded 2 2 4 USB Ports AX3000 Model 85 has two USB ports as a standard feature These ports are located on the left side of the terminal case The USB cables must be shielded and cable length must not exceed 5 meters For more information USB technical specifications electric consumption see Chapter 4 Installation Guide Models 85 5 Installation AXEL 2 2 5 Installing the Antenna optional If the 802 11 interface is to be used screw the antenna on the rear panel O 2 2 6 Power On Connect the AX3000 and the VGA power cords to earthed main power sockets The green LED on the front of the terminal should light and a single audible beep should be heard to indicate that the AX3000 termin
5. the auto configuration process see the manual Axel Remote Management Version 3 The auto configuration process is automatically initiated when power is applied to a brand new terminal or if the terminal is reset to factory defaults This process may be aborted by pressing any key Note the auto configuration may also be started at each terminal boot time The stages are Checking the network link DHCP request sent to obtain an IP address and other parameters optional Terminal contacts the AxRM server Firmware file sent if required followed by a reboot Configuration file sent followed by a reboot Installation Guide Models 85 13 Connector Pin Assignments AXEL 4 CONNECTOR PIN ASSIGNMENTS This chapter describes the connector pin assignments for the different ports of the AX3000 Models 85 4 1 ETHERNET PORT RJ45 LAN Recommended wiring is a non shielded twisted pair cable UTP category 3 or 5 RJ45 connector Models 85 rear panel Note the maximum length of a 10 100BaseT cable is 100 meters 330 feet TX Transmitted Data Input TX Transmitted Data Input RX Received Data Output RX Received Data Output a AX3000 Connected to a HUB HUB AX3000 Models 85 6 RX see the note on next page 44 Installation Guide Models 85 AXEL Connector Pin Assignments b AX3000 Connected to an Ethernet Controller Ethernet Board AX3000 Models 85 TXF U
6. AX3000 Platine Terminal Ethernet TCP IP Model 85 Installation Guide Januar y 2012 Ref 185E0922 2 Model AX3000 M85 The reproduction of this material in part or whole is strictly prohibited For additional information please contact AXEL 14 Avenue du Qu bec B t K2 EVOLIC BP 728 91962 Courtaboeuf cedex FRANCE Tel 33 1 69 28 27 27 Fax 33 1 69 28 82 04 Email info axel com The information in this document is subject to change without notice AXEL assumes no responsibility for any errors that may appear in this document All trademarks and registered trademarks are the property of their respective holders O 2009 2012 AXEL All Rights Reserved NO TISES it cas 1 TAS SAFETY INOTIGES aii taceant ed sis 1 12 ENG NOTICES car ica a lesiona 1 1S PRYSICGALSPECIFICATION Susa in 2 2 INSTALLATION nano union od 3 2 DESCRIP HON a o tb a 3 2 2 INSTALLATION O en 4 2 2 1 Monitor and keyboard 4 22 2 gt Ethernet Conneclloh ii or oa E ARR de eorr frame 5 2 2 3 JAUXIIIFV P OMS a TA ME CERA VEU UE 5 224 USB ONG se eshte dened t ete bene ile de dada 5 2 2 5 Installing the Antenna optional 6 22 0 FOWO OR annie ed lin oes eee 6 2 3 SING TALEING THE S02 1T KM ti dd 8 23 1 d GO MS ds 8 2 9 2 gt Opening the Terminal Case A E sees 8 2 9043 Installing the 80211 Kil oaa AAA AA AA la usta 9 2 3 4 Closing the Terminal Case 10 3 QUICK INSTALLATION ne an ua es 11 2 A QUICK SETUP Sn tl la ir
7. SOUNDS AFTER THE TERMINAL HAS BEEN SWITCHED ON This indicates a hardware failure Report the problem to your service representative Installation Guide Models 85 21 Problem Solving AXEL Y AFTER THE TERMINAL HAS BEEN SWITCHED ON THE MESSAGES NO ETHERNET BOARD PRESENT AND CANNOT ATTACH ETHERNET BOARD APPEAR This message indicates a hardware failure Report the problem to your service representative Y A DOUBLE BEEP SOUNDS After switching on the terminal a double beep may sound a few seconds after the normal first beep This signal indicates that keyboard initialization has failed Check the keyboard connection to the terminal back panel It is possible for the keyboard to function correctly despite this double beep signal As a quick test of keyboard operation enter set up mode by pressing the lt Ctrl gt lt Alt gt lt Esc gt keys simultaneously If set up mode is working you can ignore the double beep signal and use the terminal normally Y ETHERNET CONNECTION INDICATOR DOES NOT LIGHT This indicator is the green LED of the network connector on the terminal back panel Failure to light when the terminal is switched on may be due to any of the following the Ethernet cable is disconnected at the far end the device host or hub to which the network cable is connected is not switched on there is a fault on the Ethernet cable or the cable is wired with incorrect pin assignments 22 Installation G
8. The 802 11 card must be first inclined at 45 then pushed horizontally The 802 11 card should automatically go to the horizontal position and locked by the two hooks Installation Guide Models 85 9 Installation AXEL Take the antenna cable and insert the end with the screw in the terminal case hole Insert the puck and screw the nut 2 3 4 Closing the Terminal Case Re fit the terminal case take care to match USB holes with USB connectors and replace the 4 screws Attach the antenna as shown in Chapter 2 2 5 10 Installation Guide Models 85 AXEL Quick Installation 3 QUICK INSTALLATION This chapter describes the initial power on procedure for the M85 terminal When the terminal is switched on for the very first time two configuration methods are available Quick Set Up a wizard allows the terminal to be set up in few seconds for typical use Auto Configuration used in conjunction with the AxRM software this function allows the terminal to automatically receive new firmware and or a configuration At any time pressing lt Ctrl gt lt Alt gt lt Esc gt will enter Terminal Set Up For more information about set up please read the AX3000 User s Manual 2 1 QUICK SET UP The quick set up is designed for a typical simple environment of Ethernet or Wireless interface One server An optional router All sessions set identically An optional printer This basic configuration ma
9. al is powered up and operating correctly To indicate correct keyboard initialization after power up the keyboard indicator lights Num lock Caps lock and Scroll lock should flash twice The green LED of the RJ45 connector on the back panel remains lit to indicate a satisfactory Ethernet connection 6 Installation Guide Models 85 AXEL Installation If the terminal does not function as described above for example if it emits a continuous tone sound or two beeps or if an error message is displayed on the screen refer to chapter 5 If the terminal still does not operate properly call your service representative Installation Guide Models 85 7 Installation AXEL 2 3 INSTALLING THE 802 11 KIT The model 85 can support an optional 802 11 interface wireless This option can be installed at Axel s factory or installed by a qualified technician in the field 2 3 1 Kit Contents The 802 11 kit is composed by An 802 11 card A antenna cable about 25cm A puck A nut An antenna 2 3 2 Opening the Terminal Case Unplug all the terminal cables Unscrew the 4 screws under the terminal case and pull the terminal case like a drawer 8 Installation Guide Models 85 AXEL Installation 2 3 3 Installing the 802 11 Kit Connect the antenna cable to the 802 11 card Press strongly A click must be sounded Insert the 802 11 card in the mini PCI socket of the AX3000 circuit board
10. asures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 1 3 PHYSICAL SPECIFICATIONS Operating temperature 5 to 35 C e Humidity 80 non condensing Power supply 100 240 V 0 2 0 01 A 50 60 Hz e Dimensions 216x270x31 mm e Weight 1 35 Kg 2 Installation Guide Models 85 AXEL Installation 2 INSTALLATION 2 1 DESCRIPTION A green LED on the face plate indicates when the AX3000 is powered on The AX3000 has the following connectors and switches on the rear panel Power switch Power connector for the AX3000 VGA or SVGA connector PS 2 keyboard connector PS 2 mouse connector Two auxiliary serial ports RJ45 AUX1 and AUX2 Auxiliary parallel port female 25 pin PARALLEL TCP IP port RJ45 LAN 802 11 port optional If this port is not present it can be ordered as an upgrade from Axel See Chapter 2 3 Two USB ports are located on the left side of the terminal case ji 11 12 1 2 3 4 5 6 7 8 9 10 On Off Power inlet VGA Keyboard Mouse Aux1 Aux2 Parallel LAN 802 11 USB1 USB2 Power Inlet Safety Extra Low Voltages SELV Connectors 100 240 V 1 SVGA shielded 0 2 0 1A 2 Keyboard unshielded 50 60Hz 3 Mouse unshielded 4 Serial shielded
11. b esee aan eA d esae o 1 TX RATS eee Casar A ume Co gt 3 RX A ER NE ees RX IMPORTANT the cable is composed of two twisted pairs The two wires TX TX must belong to one pair and the two wires RX RX must belong to the other pair 4 2 SERIAL PORTS AUX1 AND AUX2 RJ45 These serial ports are bi directional ports for printers bar code readers touch screens etc AUX1 and AUX2 connectors Models 85 rear panel RTS Request To Send DTR Data Terminal Ready RD Received Data SG Signal Ground CTS Clear to Send TD Transmitted Data 1 2 3 4 5 6 7 8 DCD Data Carrier Detected Installation Guide Models 85 15 Connector Pin Assignments AXEL 4 2 1 RJ45 DB9 and RJ45 DB25 adaptors Pin assignment for an adaptor between the peripheral cable and the AX3000 RJ45 connector AX3000 RJ 45 Adaptor male 9 pin DTR 2 gt 4 DTR RD 3 lt 2 RD SG 4 5 SG CTS 5 lt 8 CTS TD 6 gt 3 TD AX3000 RJ 45 Adaptor DTE female 25 pin DTR 2 gt 20 DIR RD 3 lt 3 RD SG 4 7 SG Cla 5 lt 5 CTS TD 6 gt 2 TD 4 2 2 Peripheral RJ45 cables Pin assignment for a direct connection of a peripheral to the AX3000 RJ45 connector AX3000 RJ 45 Peripheral female 9 pin DTR 2 gt 6 DSR RD 3 lt 3 TD SG 4 5 SG CIS 5x 4 DTR TD 6 gt 2 RD AX3000 RJ 45 Peripheral DTE male 25 pin DTR 2 gt 6 DSR RD 3 lt 2 TD SG 4 7 SG CTS 5 lt 20 DTR
12. ls 85 19 Connector Pin Assignments AXEL 4 7 USB PORTS AX3000 Model 85 are equipped with two USB ports located on the left side of the terminal case Technical specifications Technical specifications Supported speeds Low speed 1 5 Mbits Full speed 12 Mbits High speed 480 Mbits Maximal consumption 500 mA for the both USB ports Note Due to potentially excessive power consumption non IT devices such as fans lamps etc are strictly prohibited 20 Installation Guide Models 85 AXEL Problem Solving 5 PROBLEM SOLVING This chapter describes some of the problems that may occur during installation of the AX3000 Models 85 and offers possible solutions Safety Warning Under no circumstances should you attempt to fix a terminal by opening the terminal case High voltages may be present even when the terminal is switched off Only qualified technicians should open the AX3000 case Y THE VGA MONITOR VERTICAL SYNC IS LOST Care must be taken with the VGA monitor The default VGA frequency used by the AX3000 is 72 Hertz If the VGA monitor does not support this frequency the vertical sync will be lost To fix this problem either use a more modern monitor or modify the AX3000 VGA frequency This won t be an issue for TFT monitors Y GREEN FRONT INDICATOR DOESN T LIGHT OR NO BEEP WHEN YOU POWERED ON Check there is power at the wall outlet and power cord connections Y CONTINUOUS TONE
13. uide Models 85 AXEL Problem Solving Y NO LOGIN WHEN THE CONNECTING MESSAGE IS DISPLAYED Check the Ethernet cables are correctly connected and networked devices hubs or servers are switched on No connection and no login can also be due to a wrong terminal setting during the TCP IP set up for example a wrong IP address Y INCORRECT APPEARANCE OF SOFTWARE DISPLAYED ON THE AX3000 Check the values of parameters set using Terminal Set Up Check that the correct terminal emulation has been chosen Check that the TERM environment variable for the current UNIX shell corresponds to the emulation selected for the terminal in AX3000 Set Up Y THE CONNECTED PRINTER DOES NOT WORK Check that the cable pin assignment is correct and test the printer in local mode by selecting the TEST button within the auxiliary port dialog box Installation Guide Models 85 23 AXEL 14 Avenue du Qu bec B t K2 EVOLIC BP 728 91962 Courtaboeuf cedex FRANCE Tel 33 1 69 28 27 27 Fax 33 1 69 28 82 04 Email info axel com
14. vices before connecting or disconnecting any one of them keyboard and serial or parallel cables e To install and connect any peripherals refer to the respective supplier installation manuals e The internal sub miniature fuse link of the power supply must be replaced only with the same type fuse specifications SCHURTER Type MSF250 1A 250V Quick acting low breaking capacity 1 2 EMC NOTICES e n order to ensure compliance with European EMC regulations EN 55022 and FCC Part 15 rules it is required that shielded cables be used when interfacing with other devices peripherals or computers As described in Chapter 2 1 e This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Installation Guide Models 85 1 Notices AXEL However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following me
15. y be modified at the end of the Quick Set Up procedure The quick set up wizard guides the user through a setup menu in an intuitive manner Installation Guide Models 85 11 Quick Installation AXEL The dialog box structure referred to as a Wizard is shown below FIRST SCREEN Graphical Environment Session Type Testing Graphical Settings optional INTERFACE Ethernet Wireless Selection 802 11 Settings SERIAL CONNECTION NETWORK CONNECTION Main port baudrate data IP Settings Default printer Server Settings REBOOT CITRIX SESSION CITRIX SESSION Other type Published App or Published App of sessions Published Server Desktop DEVICE Printer USB Drive SUMMARIZE After exiting the set up the terminal is automatically restarted and ready to be used 12 Installation Guide Models 85 AXEL Quick Installation 2 2 AUTO CONFIGURATION The Auto Configuration feature allows a brand new out of the box terminal to be sent a specific firmware and or configuration file without any human intervention There are also options to specify various terminal specific parameters for example an IP address and terminal name etc Note the auto configuration mechanism requires minimum version 2 0 2 of AxRM available free from www axel com For more information on AxRM s action in
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