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1. Manage Power Save Settings Update Controller Firmware Save TTY Log The Foreign Configuration Detected dialog box opens showing the number of foreign drives detected This should show 10 Foreign drives for 4 channel model servers or 5 Foreign drives for two channel model servers Foreign Configuration Detected i 10 Foreign drives were detected You must import or clear these drives before they can be used Choose an option Clear Remove logical configuration from all foreign drives Advanced Preview import and clear specific Foreign configurations ok Cancel 154 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 11 Keep the Import option selected and click OK The Foreign Configuration Wizard opens Your 4 channel model server would look like this Foreign Configuration Wizard LSI MegaRAID SAS 9260 4i Bus 9 Dev 0 rF virtual Drives Drives Span 0 A Enclosure Enclosure gt Enclosure gt Enclosure A Enclosure B 53 Span 1 gt Enclosure gt Enclosure Enclosure gt Enclosure A Enclosure 12 Click Accept 3 Spanned Drive Group 0 RAID 50 6G5ASexpander 14 Slot 6G545expander 14 Slot 6G545expander 14 Slot 6G545expander 14 Slot 6G545expander 14 Slot 6G54S5expander 14 Slot 6G54Sexpander 14 Slot 6G
2. 116 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 11 Right click the LSI MegaRAID SAS again and select Create Virtual Drive Dashboard Physical Logical B 451 62 7 LSI MegaRAID SAS 9260 4i Bus 9 Dev 0 E amp A Spanned Drive Group 0 RAID 50 Create Virtual Drive Virtual Drive s Enable Alarm gt Virtual Drive 0 VD_O 100 000 Start patrol Read B Drives Papo Set Patrol Read Properties Span 0 Enclosure 6G5ASexpander Disable 55D Guard Enclosure 6G54Sexpander Scan Foreign Configuration gt Enclosure 6G54Sexpander Load Configuration Enclosure 6G54Sexpander eres Enclosure 6G54Sexpander 9 3 88 Span 1 Clear Configuration lt P Enclosure 6G5ASexpander Set Consistency Check Properties Enclosure 6G54Sexpander Set Adjustable Task Rates Enclosure 6G54Sexpander Enclosure 6G54Sexpander gt Enclosure 6G5ASexpander Manage Power Save Settings 433 Total Free Capacity 7 273 TB Update Controller Fimavare i Capacty 7 273 TB Manage MegaRAID Advanced Software Options Save TTY Log Preserved Cache The Create Virtual Drive Choose mode dialog box opens 12 Select the Advanced radio button and click Next The Create Drive Group Drive Group Settings dialog box opens 13 Select the Drive group settings by doing the following In the RAID level field select RAID 50 Spanned Drive Gr
3. 99 Media Drive Operations and Expected LED Behavior 100 Handling Foreign DISKS esse erererererirernerierese ere eRe EErEE 102 Using the Avid Health Monitor to Identify F Failed Media Drives 102 Clearing Media Disk Warnings from the Avid Health Monitor 105 Identifying Failed Media Drives 4 Channel Models siareso a Removing and Replacing Media Drives 4 Channel Models 106 Re RAIDing Media Drives from Scratch 4 Channel Model Servers 111 Identifying Failed Media Drives 2 Channel Models higivetieieiees RA Removing and Replacing Media Drives 2 Channel Models 133 Re RAIDing Media Drives from Scratch 2 Channel Model Servers e 137 Moving an Entire RAID Array to Another Chassis 151 Replacing System Drives in the Chassis 200 2000000ee 157 3 Chapter 3 Appendix A Moving System OS and Media Drives to a Different System 160 Removing and Replacing the Server Main Cover 000 cece eeeee 161 Replacing Power Modules sic kde awk ig wade eh a Aah or eee 161 Identifying and Replacing Failed Fans 22200000eeeeees 163 Identifying and Replacing Failed Video I O Boards 0000 cee eee 167 Accessing the Knowledge Base 2 6 46 ec ed cece eee ee eee eee eee 176 Upgrading Your AirSpeed 5000 or AirSpeed 5500 Server Hardware 177 AirSpeed
4. Option Allows you to enable or disable catalog checkins to Interplay Enables you to either leave the default setting which takes the aspect ratio of the first clip in the sequence and uses it to set the aspect ratio for the entire sequence or force Send to playback of SD clips into a specific aspect ratio either 4 3 or 16 9 The following options apply for this item Use Media Flag If selected it will take the aspect ratio of the first clip in the sequence and set that aspect ratio for the entire sequence This is the Default setting Force 4 3 If selected regardless of the first clip s aspect ratio it will make all STP clips to the server be 4 3 aspect ratio Force 16 9 If selected regardless of the first clip s aspect ratio it will make all STP clips to the server be 16 9 aspect ratio Your workflow might include SD media with different aspect ratios Based on the media content a clip could end up on the server as either a 4 3 or a 16 9 clip which may not be desired or provide enough control for playout systems Depending on your site s configuration you might decide to have all clips that are sent to the system be either 4 3 or 16 9 This control provides the override to make this consistent For example if you are using a combination of actual 16 9 aspect ratio is defined as 16 9 in the media and anamorphic 16 9 media aspect ratio is defined as 4 3 in the media you could configure the channel formats
5. 15 Configuration Requirements 2 Click Edit and type Local Machine AirSpeed 5000 servername in the Preferred Workgroup field Automatically join the preferred workgroup reeavenar MEER 3 Click the Login tab and make sure that the Automatically join the preferred workgroup option is not selected This is so you are prompted to select a Workgroup in the Avid Service Configuration 4 Click the Lookup tab Lookup services 16 5 6 10 11 12 Configuration Requirements Do the following to add the workgroup to the list a Click Add in the left pane b Type Local Machine AirSpeed 5000 servername and click OK Do the following to add the Lookup service that will be associated with the Workgroup a Inthe Workgroup area left pane highlight the local machine server name b In the Lookup Services area right pane click Add in the right pane to add a Lookup service The Add Lookup Service dialog box opens Add Lookup Service x Hostname localhost Port Expected In the Host name field type localhost Click to select the Expected check box and click OK to save the changes and close the Add Lookup Service dialog box In the Avid Workgroup Properties dialog box click Apply to restart the services The Restart Avid Services message box opens asking if you want to restart services Click Yes to restart the service The service will be restarted
6. e SD e 720p e 1080i If your AirSpeed 5000 or AirSpeed 5500 server is a base model you will only be given the SD option Option If this is an SD template select the aspect ratio Options are e 4 3 e 16 9 Ifyou have selected 1080i or 720p as your video standard there is no choice You must use 16 9 The PROXY section enables you to set up your Proxy settings for this Record template Select this check box if you want to enable proxy records Otherwise leave this check box deselected You must have the Proxy option activated on your server to have access to this feature Otherwise this field is grayed out For more information contact your Customer Support representative This section enables you to convert the incoming media as it is being recorded You can also determine various conversion options based on the selected target format 32 Field Target Format 1080i 720p SD Codec SD Target Aspect The Record Templates Page Description This field is used to select the target format behavior for the channel Options and descriptions are as follows e No Conversion If you select this option the media will remain the same as the input source SD Ifyou select this option you can record media in an SD format with SD appropriate conversion options available e 720p If you select this option you can record media in an 720p format with 720p appropriate conversion options available e
7. A 5 i Eeg a i 3 Using the supplied set screws and a 2 Phillips head screwdriver do the following a Align the holes in the codec to the standoffs on the Video I O board b Firmly attach the first codec to the connector on the Video I O board Codecs can only be placed one way c Option For 4 channel model servers only Repeat Step 3 for the second codec 185 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 4 Option For 4 channel model servers only Locate Video I O board 2 VIO 2 and place it component side up with the standoffs showing 5 Using the supplied set screws and a 2 Phillips head screwdriver do the following a Align the holes in the codec to the standoffs on the Video I O board b Firmly attach the first codec to the connector on the Video I O board Codecs can only be placed one way c Option For 4 channel model servers only Repeat Step 5 for the second codec When both codecs are screwed down to the Video I O board it will look like this Codecs secured to Video I O Board 6 The next step is to replace the Video I O board s with the new codec modules installed back into the server Replacing the Video I O Boards into the Chassis This topic contains information on how to replace the Video I O boards in the server chassis To replace the VIO boards into the chassis 1 Observe the safety precautions described in Electrostatic Discharge Prec
8. 1 Select the configuration that you want to delete 2 Click the Delete button The configuration will be deleted from the list 84 The Configurations Page Activating Configurations This topic contains information on how to activate a configuration on a server To activate a configuration 1 Select the saved configuration that you want to activate 2 Click the Arm button A Activating a configuration can interrupt playouts recordings and transfers USE WITH CAUTION 3 Click the Activate button to activate the configuration The configuration will now be the active configuration on this server Exporting Configurations This topic contains information on how to export configurations to be used on another AirSpeed 5000 or AirSpeed 5500 server To export configurations 1 Select the saved configuration that you want to export from the list 2 Click the Export button The configuration will be exported and will be available for use on another AirSpeed 5000 or AirSpeed 5500 server Importing Configurations This topic contains information on how to import a previously exported configuration from your computer To import previously exported configurations 1 Click the Browse button and navigate to the location of the previously exported configuration on your computer The Choose File to Upload dialog box opens 2 Select the configuration that you want to import and click the Open button 3 Click the Import b
9. 1080i If you select this option you can record media in an 1080i format with 10801 appropriate conversion options available Select the Codec that is associated with this Target Format from the list This field name and options change based on the Target Format selected Option If the Target Format is SD select the aspect ratio Options are e 4 3 e 16 9 If you have selected No Conversion 720p or 1080i as your Target Format there is no choice Modifications to this field are only available for SD Target Formats 33 Field SD Cross Convert The Record Templates Page Description This field is used when both the Input Source and the Target format are SD and a cross convert is desired Options and descriptions are as follows For descriptions and examples of the options see Overview on page 216 SD Cross Convert list box options Letterbox If selected when cross converting a 16 9 SD image to a 4 3 SD image black bars are placed on the top and bottom of the HD image e Pillarbox If selected when cross converting a 4 3 SD image to a 16 9 SD image black pillars are placed on either side of the SD image e Center crop If selected when converting a 16 9 SD image to a 4 3 SD output the left and right sides will be cropped off If the 16 9 image was a pillarboxed image the pillars will be removed If selected when converting a 4 3 SD image to a 16 9 SD output the top and bottom will be
10. 48kHz 197 Performing System Diagnostics 4 Click Play Audio The audio tone plays You will hear the spoken number of the audio channel 5 To stop audio at any time click Stop Audio The video appears in the Video Display window and appears in all other video outputs Capturing from the Play Frame Video Loopback Mode If you connect the video source input to the matching video play output with a loopback cable you can capture the frame and display it in the Video Display window To capture video 1 Click the Video icon 2 Click Play and then click Capture 3 Connect the loopback cable 4 Select a video format gt HD_1080I1_2997FPS gt HD_10801_25FPS gt HD_720P_5994FPS gt HD_720P_50FPS gt SD_NTSC_486 gt SD_PAL_576 5 Select a capture source from the Capture Src list 6 Click Start Video The video appears in the Video Display window The frame that is captured from the selected source connected to the output appears in the Video display window 7 To stop play at anytime click Stop Video 198 Performing System Diagnostics Testing Disk Performance Disk performance testing is designed to help Avid Customer Support Representatives investigate potential disk performance errors and issues Depending on the nature of your failure you might be asked to run these tests to provide information about specific problems Basic tests are already included in the Hardware Tests tab To test d
11. 6 Field Name Description 1 Video Name Displays the Video Name of the clip loaded on the channel If the video name is too long for the display the OSD will display a partial name with at the end 54 The Playback Output Page Field Name Description Video ID Displays the Video ID of the clip loaded on the channel If the video ID is too long for the display the OSD will display a partial name with lt at the end TC Displays the current timecode for the clip Duration Duration of the clip from the In point to the Out point bid Absolute The current position in the clip time elapsed T Remaining Remaining time in the clip Ea Channel Name The name of the channel as specified in the Channel name field 55 The Playback Output Page Field Name Description 8 Channel Status Indicates the current status of this channel Options include Capturing Cued for Record e Playing e of Speed This value to the left of the Playback icon indicates the percentage of speed the clip is currently playing at A value of 100 means the clip is playing in real time Values of 50 and 33 indicate Slow Motion playback Values of or 200 400 800 and 1600 indicate Fast Forward or Fast Reverse speeds that the clip is playing back at e Cued for Play Paused Stopped 2 Option If you want you can edit the channel name that displays on the monitor output by typing it in the Channel name field T
12. Disk 1 Basic 99 MB 97 MB RAW Online Healthy Primary Partitic Disk 2 Dynamic Media E 3723 78 GB 3723 78 GB NTFS Healthy E Unallocated Primary partition I Simple volume 49 Close the Disk Manager 50 Reboot the system You are now done creating the new media drives 131 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Identifying Failed Media Drives 2 Channel Models This topic contains information on how to identify that your AirSpeed 5000 or AirSpeed 5500 two 2 channel model server has one or more failed media drives 2 For a list of media drive LED meanings see AirSpeed 5000 or AirSpeed 5500 Front Panel in the AirSpeed 5000 AirSpeed 5500 Setup Guide To identify failed media drives 1 Determine if you have a failed media drive by doing the following a View the Drive status in the Health Monitor On your AirSpeed 5000 or AirSpeed 5500 server select Start gt All Programs gt Avid gt Avid Framework gt Avid Health Monitor Then select Avid AirSpeed 5000 Integration Service for the AirSpeed 5000 or AirSpeed 5500 server In the Base Board category the Media Drive RAID Status field would have a RED X and would say STATE_DEGRADED View the LEDs on the front of the AirSpeed 5000 or AirSpeed 5500 server A solid red LED on the front of the drive indicates that the media drive has failed If it s flashing RED the drive could be rebuilding the data However if it
13. Gently replace the top Video I O board VIO 1 into the riser card Replace the Board Locking Bracket back down into its slot and tighten the thumbscrews For each VIO board VIO 1 VIO 2 that you replaced reattach the SATA and Power cables to the board as follows a Reattach the Power Harness yellow and black cable to the Video I O board b Reattach the two SATA red cables to the Video I O board Make sure the SATA cables are connected Top to Top and Bottom to Bottom Sata Connection Sata Connection 173 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 6 Replace the Hold Down Bracket by sliding it back into place Once in place tighten the thumbscrews Lift the LSI cable that goes along the side of the chassis so that the Hold Down bracket sits at the bottom of the chassis in its slot then tighten the thumbscrews Hold Down Bracket LSI Cable Hold Down Bracket slots 174 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 7 Reattach the Card guide and tighten the thumbscrews When reattaching the Card guide make sure the Video I O boards and Hydra card bottom are secured in their respective slots 10 11 Option Reattach any cables that were removed from any add in cards Replace the server cover and tighten the thumbscrews For more information see Removing and Replacing the Server Main Cover on page 161 Reconnect all peripheral devices and the AC power cords into
14. If you are having problems installing a drive check to make sure it is level and flat as you insert it into the server that the drive carrier latch is open and at a 45 degree angle to the drive carrier and that the LEDs are on the bottom of the drive carrier 8 Slide the drive into the open drive slot in the server until it stops Approximately 1 2 inch of the drive carrier should be outside the server 9 Push the handle into the drive carrier This seats the drive in the server You ll hear a click when the drive is fully seated and the handle latches in place 10 Select Start gt All Programs gt MegaRAID Storage Manager gt StartupUI If your AirSpeed 5000 server OS image is later than version 6 it will not have the LSI MegaRAID Storage Manager software pre installed Earlier AirSpeed 5000 software versions had this software pre installed on the server To get the latest LSI MegaRAID Storage Manager software it is available to download under LSI s terms and conditions at http Avww I si com From the website you can locate and download the latest Windows based LSI MegaRAID Storage Manager software that supports the MegaRAID SAS 9260 4i product 11 Click on the IP address URL link in the IP Address column for the AirSpeed 5000 or AirSpeed 5500 server The User Name and Password dialog box opens 12 Log in using the Administrator name amsuser and password is admin Make sure the Login Mode is set to Full Access 13 Click O
15. Play From file v Duration 00 00 26 MBytes 7040 MBytes Playing file E test1 At this point the recorded raw media plays out at the output of the AirSpeed 5000 or AirSpeed 5500 server as an SDI stream When the playback is complete the Stop SDI button returns to Start 203 Performing System Diagnostics Performing this procedure creates large files If left on your server these files can consume much needed space on your hard drive Therefore we recommend that you remove these files from your server to free up space To do so simply copy any files created by the SDI raw test to external storage and then delete the local copy from your server A If the video output does not appear properly or you experience other problems power cycling the system should resolve these issues Then return to Step 1 and test the SDI Raw feed again Viewing Error Logs If an error is detected during a test information about the error is recorded to the log file The board information along with the log file is saved in the a txt file To navigate to the log file go to C Program Files x86 Avid AirSpeed Utilities DiagnosticUtilities DIAG_LOG_FILES The name of the log file is AED_LOG_YBBKxxxxxx TXT where YBBKxxxxxx is the board serial number The log records the results each time the diagnostics are performed To start a clean log file rename delete or move the current txt file The log file displays the followin
16. Pull the failed drive out of the chassis and install a replacement without turning off the server The top drive is labelled Port 0 and the bottom drive is labelled Port 1 Once the drive is installed use the Intel Rapid Storage Technology application to initiate the rebuild operation as described in the following steps 4 Click the Run hardware scan button identified as A in the above illustration to refresh the RAID data to the current state 5 The volume icon has two smaller disk icons attached to it one for each disk of the RAID set Perform one of the following operations Ifthe disk has previously been part of the RAID set the disk appears as an icon attached to the Volume 0 icon and the application immediately begins the rebuild You can monitor the status in this case the status line displays Rebuilding x complete Ifthe replacement disk has never been part of this RAID set the disk icons display a list of available disks The Status line will display Degraded and the words rebuild to another disk is underlined Click on the underlined text 158 6 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 A window opens that offers a choice of drives to add to the array Click on the one drive that needs to be added to the RAID set The rebuild operation begins immediately You can use the Status line to monitor the status of the rebuild The top of the screen says Manage Volume and the
17. Summary Create Virtual Drive Summary Ea n LSIs Review the summary and go back if you need to make corrections The virtual drive s will be created when you click Finish Drive group name RAID level Hot spare Total capacity Free capacity Virtual drive 1 name Capacity Virtual drive 2 name Capacity Number of drives used Drive security method Drive GroupO RAID 5 5 No Encryption No 3 637 TB 0 Bytes vD_o 100 000 MB VD_1 3 637 TB w Cancel Back f Finish Jl Help Review the summary for the settings you selected to create the virtual drives Make sure the settings are correct before you create the virtual drive Once you have confirmed your settings are correct click the Finish button to create the virtual drive A message box appear stating The virtual drive s successfully created Click OK to close the message box 144 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 21 When you are done the Logical Tab should appear as it does in the following example Dashboard Physical Logical LSI MegaRAID SAS 9260 4i Bus 9 Dev 0 E Drive Group 0 RAID 5 WG Virtual Drivets Virtual Drive 0 YD_0 100 000 MB Optimal i Virtual Drive 1 YD_1 3 637 TB Optimal Drives Enclosure 6G5ASexpander 14 Slot 2 SATA 931 513 GB Online Enclosure 6G54Sexpander 14 Slot 4 SATA 931 513 GB Online Enclosure 6G
18. uses only its own internal storage for storing clips Clips can be transferred directly between the Avid Editor Media Composer or NewsCutter and the AirSpeed 5000 or AirSpeed 5500 server In a Team environment AirSpeed 5000 or AirSpeed 5500 uses shared storage no Interplay Clips are transferred directly between the AirSpeed 5000 or AirSpeed 5500 server and the shared storage In an Interplay Production environment the AirSpeed 5000 or AirSpeed 5500 server operates as a member of an integrated Interplay workgroup and ISIS Shared storage environment Clips are transferred directly between the AirSpeed 5000 or AirSpeed 5500 server and the shared storage 10 Configuration Requirements Before you can use the AirSpeed 5000 Management Console to configure your record and playback settings there are some basic configuration requirements you must perform For more information see the following topics e Standalone Mode Configuration Requirements on page 11 e Team Mode Configuration Requirements on page 12 e Interplay Production Mode Configuration Requirements on page 14 Once you have performed the basic configuration for any of these environments you can use the AirSpeed 5000 Management Console to perform other administrator tasks Standalone Mode Configuration Requirements There are some requirements necessary when configuring AirSpeed 5000 in a Standalone mode If configuring for Standalone mode do the followin
19. video audio In the Select mode drop list select Record to file Click Start 201 Performing System Diagnostics The Save File dialog box opens Gus ka v Computer Media E X alj Search Media E 2 Organize New Folder g vy Ji Public Recca Name Date modified Type Ji Public vide BD windows RECYCLE BIN 10 2 2014 12 19PM File Folder ly Media E P AutoGen 10 30 2014 12 59PM File folder G2 overnight a51 Q System Volume Information 8 15 2013 9 39 AM File Folder Se nighttime A51 2 a51 g2 6 Backup xml 11 8 2013 4 31 PM XML Docume G Massive AS1 _ AirOTestDiskFile_4GB tst 10 29 2014 10 27 AM TST File Ge Network i coma pM a51 cI svR pM a51 G2 1 pM 451 G2 3 pM a51 G2 4 pM a51 G2 6 pM 451 G2 7 xl pM asi c2 8 ha a gt File name testi 7 Save as type sea Fie omw Hide Folders Cancel Z 7 Do the following in the Save File dialog box a Inthe left pane select the Media E drive as the drive that will store the media The Save as type field displays Select File E Drive b In the File name field type the file name for the uncompressed capture record of video and audio e g Test 1 c Click Save to start the uncompressed capture of media The video begins recording to the location and file specified Once recording has begun the incoming SDI stream will record all events in the SDI stream including changes made using video audio switc
20. 1 X pkaysers200 B shi zsoo 3 a m wo ase a SICTRICIOCICICICICICICICICICIOICI ICIOICICTS 2 Note the following Video I O board locations gt VIO 1 This is the top Video I O board in the chassis VIO 2 This is the bottom Video I O board in the chassis 3 You can now remove the failed Video I O board from the chassis To remove failed VIO boards 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 95 and Safety and Regulatory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide 2 Power down the server and unplug all peripheral devices and the AC power cables 169 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 3 Remove the server cover For instructions see Removing and Replacing the Server Main Cover on page 161 4 Disconnect any cables attached to any add in cards 5 Loosen the thumbscrews on the back cover and slide the cover back to remove it from the chassis The following diagram shows the location of the two 2 thumbscrews on the rear of the server Two 2 Thumbscrews 6 Loosen the thumbscrew on the card guide and slide it over to remove it from the chassis The following diagram shows the location of the Card guide thumbscrew Card Guide thumbscrew 170 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 7 To remove the top Video I O board 1 VIO 1 do the following a Remove the
21. 2 Out 3 In 3 Out 4 In 4 Aux1 In 1 Aux 2 In 2 Aux 3 In 3 Aux 4 In 4 m Required Connections none 193 Performing System Diagnostics 2 Optional To run additional tests connect all the required external cables 3 Optional Select the cables you connected and the additional tests you want to run from the Select loopback cables installed list After you select the external cable installed the required connections section displays information about where to connect the cable Verify that you have connected the cable to the correct connections 4 Click Start The test runs Information about the test and a status bar appear After the test sequence is finished a Passed or Failed display appears in red or green Green indicates the test sequence has passed Red indicates the test has failed 194 Performing System Diagnostics Playing a Video Frame Playing a video frame allows you to test the video signal and configures the hardware to play a video image from the 8 outputs The video image appears in the Video display To play a video image 1 Click the Video icon The Video section opens DE airSpeed 5000 Hardware Test 00 32 xi Video IJO jiii Format HD_10801_2997FPS x start Video Play Frame color Bars x IV Play ieee Ta Capture Src Input 1 7 J Capture Video Display idle Hardware Tests Audio 2 Click Play and de
22. 5000 or AirSpeed 5500 when creating clips transferring them to shared storage and checking them into Interplay Production A Destination template defines the following e The default name to name a clip e The Interplay Production project to be checked into e The shared storage workspace to which the media is written 40 The Destination Templates Page The following table describes the fields used on the Destination Templates page Field New Template Name TEMPLATE NAME CLIP DATA Clip Name Tape Name Project Path Proxy Project Path Workspace Proxy Workspace Description Type the name of a new Destination template in this field Once you type a name in this field the Add and Copy buttons become enabled For more information see the following topics e Creating a New Destination Template on page 42 e Copying an Existing Destination Template on page 43 Displays the name of the selected Destination template You can enter a maximum of 50 characters in this field The area where you enter data regarding clips Type the Clip Name To ensure that you have unique clip names type n to the end of the clip name This generates a unique clip name in Interplay e g clipname 1 clipname 2 clipname 3 etc You can enter a maximum of 80 characters in this field Option If you want provide another piece of metadata for the clip i e to associate the media with a parti
23. 5500 Hardware Upgrade Kits e Electrostatic Discharge Precautions e AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist e Performing System Diagnostics AirSpeed 5000 AirSpeed 5500 Hardware Upgrade Kits AirSpeed 5000 AirSpeed 5500 Hardware Upgrade Kits There are four different AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade kits two are for 4 channel models and two are for 2 channel models that can be purchased to enhance the hardware capabilities and functionality of your system They are described in the table below AirSpeed 5000 AirSpeed 5500 Hardware Upgrade Kit List Upgrade Kit Name MPEG 2 HD Upgrade Kit 4 channel This kit includes four 4 MPEG 2 HD modules two 2 for each Video I O board AVC Intra Upgrade Kit 4 channel This kit includes four 4 AVC Intra modules two 2 for each Video I O board 178 Electrostatic Discharge Precautions AirSpeed 5000 AirSpeed 5500 Hardware Upgrade Kit List Upgrade Kit Name MPEG 2 HD Upgrade Kit 2 channel This kit includes two 2 MPEG 2 HD modules one 1 for each Video I O board AVC Intra Upgrade Kit 2 channel This kit includes two 2 AVC Intra modules one 1 for each Video I O board Electrostatic Discharge Precautions Electrostatic discharge ESD can damage disk drives cards and other parts Avid recommends that you perform all procedures in this chapter only at an ESD workstation If one is not available provide
24. 5500 Setup Guide e TOD Select this option if you want to use the Time of Day source specified on the Server Mode page e Force LTC1 Force LTC4 Select this option if you want to override the timecode source defined in a recording controlled by Capture or Capture Manager When selected the AirSpeed 5000 or AirSpeed 5500 will use the LTC present at the channel input on the device and ignore the timecode setting sent by the controller For example you would select this option if you wanted to record the inputs from one or more video LTC sources using multiple AirSpeed 5000 or AirSpeed 5500 channels with Capture or Capture Manager If the channel is configured for LTC rather than ForceLTC AirSpeed would only record using the TOD Time of Day LTC source If an invalid LTC source is supplied to the channel you select the Timecode will start with a value of 11 11 11 11 Check to make sure your LTC cable is connected or confirm that your LTC source meets proper specifications For more information see Specifications in the AirSpeed 5000 AirSpeed 5500 Setup Guide 45 The Record Page Field Description VITC Record Line Option For each channel 1 4 if you are capturing VITC select the VITC record line number that you are supplying the VITC timecode on Base Timecode Option If Base is selected in the Time Source field type the time that you want the records to start Use 00 00 00 00 format Setting Up Channe
25. Confirmation dialog box opens Click Convert on the Confirmation dialog box A Warning message dialog box opens 150 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 42 Click Yes on the Warning message dialog box The following is an example of how the window should appear when you are done LDisk 0 Basic OS C 232 88 GB 10 00 GB 222 88 GB NTFS Online Healthy Active Recovery Partiti Healthy Boot Page File Crash Dump Primar sDisk 1 Basic 99 MB 97 MB RAW Online Healthy Primary Partitic Disk 2 Dynamic Media E 3723 78 GB 3723 78 GB NTFS Healthy E Unallocated Primary partition Simple volume I 43 Close the Disk Manager 44 Reboot the system You are now done creating the new media drives Moving an Entire RAID Array to Another Chassis This topic contains information on how to move an entire RAID array to another chassis Before scanning the foreign configuration the Power Activity blue LED for all media drives will be On solid After import initialization the blue LEDs on all systems will be blinking A Before you perform this procedure you must take your system off air and power it down This procedure enables you to relocate your media drives from one AirSpeed 5000 or AirSpeed 5500 server chassis to another and the steps for getting the drives back Online in the new chassis All screen examples in this procedure depict 4 channel
26. Create Virtual Drive Allocate Capacity dialog box opens asking if you want to use the remaining free capacity on the existing drive group m LSI 23 Click Next to accept The Virtual Drives settings dialog box opens 121 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 24 Inthe Virtual drive settings dialog box do the following a In the Virtual drive name field make sure it says VD_1 b In the Capacity field leave the default of 7 273 In the Units field leave the default of TB In the Initialization state field select No Initialization In the Strip e size field select 512 KB In the Read policy field select Always Read Ahead In the Write policy field select Always Write Back In the I O policy field select Direct I O In the Access policy field select Read Write a e ro mo ene In the Disk cache policy field select Disabled Create Virtual Drive Virtual drive settings oo Specify parameters for the new virtual drive Drive groups Virtual drive name Poi o LSI MegaRAID spanned 0 Capacity 7 2734 Units TB Initialization state No Initialization gt Strip size sizKe Read policy always Read Ahead Write policy always Write Back 1O policy breto z Access policy Read write Disk cache policy Disabled Update Virtual Drive Create Virtual Drive Remove Virtual Drivi k Click the Create Virtual Drive button The Always Write Back Se
27. Group button 141 e Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Click the Next button The Create Virtual Drive Virtual drive settings dialog opens Create Virtual Drive Virtual drive settings E o Specify parameters for the new virtual drive Virtual drive name oo Capacity 1004 Units me Strip size si2Ke Read policy no Read Ahead X Write policy write Through X YO policy oirect 10 Access policy Read write Disk cache policy Enoc 14 You need to create two virtual drives To create the first virtual drive do the following a b a 9 09 gt eis oe In the Virtual drive name field make sure it says VD_0 In the Units field select MB In the Capacity field type 100 In the Initialization state field select No Initialization In the Strip e size field select 512 KB In the Read policy field select No Read Ahead In the Write policy field select Write Through In the I O Policy field select Direct T O In the Access policy field select Read Write In the Disk Cache Policy select Disabled 142 15 16 17 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Click the Create Virtual Drive button The Write Through Selected dialog box opens Click Yes to confirm the changes for Write Policy settings In the Virtual drives settings dialog box do the following In the Virtual drive name field make sure it says
28. Options are Incoming Outgoing The start time and date of the transfer Options are True Indicates a Play While Transfer meaning that the clip can be played while it is transferring e False Indicates that the clip is not playable while it is transferring 80 The Job Status Page Field Description EWC Options are True Indicates an Edit While Capture meaning that the currently capturing clip can be edited in the Editor e False Indicates that the currently capturing clip cannot be edited in the Editor while it is being captured Done The percent complete of the transfer Cancelling Transfers This topic contains information on how to cancel ongoing or pending transfers using the Job Status tab To cancel transfers 1 From the Management Console click the Job Status tab The Job Status Page opens 2 Select the ongoing or pending job that you want to cancel The row becomes highlighted and the Cancel Job button becomes enabled 3 Click the Cancel Job button The selected pending or ongoing transfer s will be cancelled 81 The Configurations Page The Configurations Page The Configurations page enables you to create and save new configurations This includes templates and a subset of application settings such as server configuration record settings and other information When you load a configuration onto another AirSpeed 5000 or AirSpeed 5500 server or the same AirSpeed 5000 or Air
29. Power Harness yellow and black cable from the Video I O board Power Harness yellow and black b Remove the two SATA red cables from the Video I O board Before removing the SATA cables it s a good idea to observe how the SATA cables are connected Top to Top and Bottom to Bottom SATA Cables red 171 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 8 Option If you are replacing VIO 2 repeat Step 7 to remove the bottom Video I O board VIO 2 9 Release the Hold Down Bracket using the thumbscrews and then slide it out of the chassis Hold Down Bracket and thumbscrew 10 Remove the Board Locking Bracket by loosening the thumbscrews and sliding the bracket up and out of the chassis Board Locking Bracket Thumbscrews LAUGE ka DDG 11 Gently lift the top Video I O board VIO 1 off of the riser card and out of the chassis 12 Option If you are replacing VIO 2 the bottom board repeat Step 11 13 The next step is to insert the new Video I O board into the server 172 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 To replace VIO boards 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 95 and Safety and Regulatory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide Option If you have removed VIO 2 the bottom board gently replace the bottom Video T O board VIO 2 into the riser card
30. a considerable amount of time This procedure contains all of the necessary steps for successfully removing and replacing drives from the AirSpeed 5000 or AirSpeed 5500 four 4 channel model server chassis only A Before you begin this procedure you should make sure you have one or more spare media drive available If not you must obtain replacement drives before proceeding For more information on ordering spare drives see Spares List on page 90 To remove and replace media drives 1 Obtain replacement media drives 2 Locate the data drive s on the front of the AirSpeed 5000 or AirSpeed 5500 server that has both the blue and red LEDs on solid 3 Remove the drives from the chassis by pushing the button then pull the handle to unlatch the drive and slide the drive carrier out of the server 4 Unscrew the old drive from the carrier noting the holes used for each screw on the carrier 5 Fasten the new drive into the carrier making sure to line up the four 4 screws with the correct holes in the carrier 106 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 6 Push the drive carrier latch in to release the handle and pull the handle completely open prior to inserting the drive carrier into the open slot 7 Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server Drive carrier latch Drive lock Fault LED red Power Activity LED blue Do not force a drive into a slot
31. a drive letter or drive path to your partition 126 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 33 Check the Do not assign a drive letter or drive path option and click Next The Format Partition dialog box opens Format Partition To store data on this partition you must format it first A i sop PROCAUGT UTE SIZE Volume labet lV Perform a quick format JE Enable file and folder compression 34 In the Format Partition dialog box select the Do not format this volume option 35 Click Next and then click Finish The partition should now show as RAW Healthy Primary Partition 36 Close the Computer management window and then reopen it 127 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 37 In Windows do the following a Right click on Computer and select Manage The Computer Management dialog box opens b In the Storage tree select Disk Management The Initialize Disk dialog box opens Initialize Disk Ed You must initialize a disk before Logical Disk Manager can access it Select disks Use the following partition style for the selected disks MBR Master Boot Record GPT GUID Partition Table Note The GPT pattition style is not recognized by all previous versions of Windows It is recommended for disks larger than 2TB or disks used on Itanium based computers Cancel 38 In the Initialize Disk dialog box do the followi
32. and press Enter The message Disk 1 is now the selected disk appears When disk 1 is selected type clean and press Enter The message DiskPart succeeded in cleaning the disk appears Select Computer Management gt Storage gt Disk Management The Initialize Disk dialog box will open In the Initialize Disk dialog box do the following a Uncheck Disk 2 but leave Disk 1 checked b Select the MBR Master Boot Record option c Click OK Select Computer Management gt Storage gt Disk Management right click on the new Unallocated Drive space for Disk 1 and select New Simple Volume Click Next on the volume wizard screen The Volume Size dialog box opens It should show 97 MB for the volume size 146 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 26 Click Next Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition 27 Check the Do not assign a drive letter or drive path option and click Next The Format Partition dialog box opens Format Partition To store data on this partition you must format it first 28 In the Format Partition dialog box select the Do not format this volume option 147 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 29 Click Next and then click Finish The partition should now show as RAW Healthy Primary Partition 30 Close the Computer Management dialog box and then re
33. and slide the main cover until it hits the tabs NH nA A U N Remove the main cover and set in a safe place To replace the server main cover 1 Place the main cover over the server system so that the side edges of the cover sit just outside the server system sidewalls 2 Slide the main cover forward until it fits in place 3 Tighten the rear thumbscrews 4 Reconnect all peripheral devices and the AC power cords Removing the Video I O Boards In order for you to insert the Codec modules onto Video I O boards you must first remove the Video I O board s from the AirSpeed 5000 or AirSpeed 5500 server For 4 channel model servers you must remove both Video I O boards For 2 channel model servers you only have to remove the single top video I O board For future reference note the following Video I O board locations e VIO 1 is the top Video I O board in the chassis e VIO 2 is the bottom Video I O board in the chassis The system should be taken offline and powered down before removing Video I O boards Before you begin make sure you have the correct Hardware Upgrade kit available For more information see AirSpeed 5000 AirSpeed 5500 Hardware Upgrade Kits on page 178 181 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist To remove both VIO boards from the chassis 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 179 and Safety and Regula
34. are mirrored and accessible from the rear of the chassis If you have a failure on either one of the two system drives you can pull the failed drive out of the chassis and install a replacement without turning off the AirSpeed 5000 or AirSpeed 5500 server The server continues to run properly if one of the two system drives are removed Before you begin make sure you have replacement Operating System OS drives available for your AirSpeed 5000 or AirSpeed 5500 server For more information on obtaining replacement system drives see Spares List on page 90 The drive carriers for the system drives are locked to avoid them from opening during shipment The plastic drive carrier key is mounted on the rear of the chassis beside the system drives To replace a single failed system drive 1 Open the Intel Rapid Storage Technology application Start gt All Programs gt Intel gt Intel Rapid Storage Technology 157 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 2 Click the Manage button in the application A Intel Rapid Storage Technology ey Status Manage Volume Storage System View Name Volumed Rename Status Normal Type RAID 1 Change type Size 953 867 MB gt Advanced cj External empty port 2 cj External empty port 3 cj External empty port 4 More help on this page A Run hardware scan button B Disk icons C Status line 3
35. array the task of replacing a drive can take a considerable amount of time This procedure contains all of the necessary steps for successfully removing and replacing drives from the AirSpeed 5000 or AirSpeed 5500 two 2 channel model server chassis only A Before you begin this procedure you should make sure you have one or more spare media drive available If not you must obtain replacement drives before proceeding For more information on ordering spare drives see Spares List on page 90 To remove and replace media drives 1 Obtain replacement media drives 2 Locate the data drive on the front of the AirSpeed 5000 or AirSpeed 5500 that has both the blue and red LEDs on solid 3 Remove the drive from the chassis by pushing the button then pull the handle to unlatch the drive and slide the drive carrier out of the AirSpeed 5000 or AirSpeed 5500 server 4 Unscrew the old drive from the carrier noting the holes used for each screw on the carrier 5 Fasten the new drive into the carrier making sure to line up the four 4 screws with the correct holes in the carrier 6 Push the drive carrier latch in to release the handle and pull the handle completely open prior to inserting the drive carrier into the open slot 7 Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server Drive carrier latch Drive lock Fault LED red Power Activity LED blue 133 Troubleshooting Your
36. capabilities in their workflow select the Allow check box If you select this option you must also type a user definable password in the Password field We do not support the use of ftp or admin as an FTP username For more information on FTP guidelines media file formats and some tested workflows see Using AirSpeed 5000 with FTP on page 205 Creating a New User This procedure contains information on how to create a new user This method creates a new user from scratch To create a new User 1 In the New User Name field type the name of the new user that you want to create The Add and Copy buttons become enabled 2 Click the Add button to add the new user to the list below For information on copying a previously created user to use to create other similar looking user permissions see Copying an Existing User on page 60 3 Add permissions to your newly named user by completing the fields on the screen as they apply to this user 4 Click the Apply button to accept your changes when you are done 5 If you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time the next step is to configure inventory settings For more information see The Inventory Page on page 61 59 The Users Page Copying an Existing User This procedure contains information on how to quickly create a new user by using information contained in an existing user profile This can be done by
37. copying the existing user name and then changing the name and permissions to match how you want the new user profile to look This method of creating a new user can save time as opposed to creating all of your new users from scratch To copy an existing user 1 2 3 Select the user name that you want to copy from the list Type a new name for the user in the New User Name field Click the Copy button to add the new user to the list below The newly created user will appear in the list with the same permissions as the user you copied it from Modify the permissions for your new user by completing the fields on the screen as they apply to this user Click the Apply button to accept your changes when you are done Next if you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time you should configure your inventory settings For more information see The Inventory Page on page 61 Modifying User Permissions This procedure contains information on how to modify the permissions for an existing user To modify user permissions l Select the user name that you want to modify permissions for from the list 2 Modify any permissions that you want to change for the selected user by completing the 3 fields on the screen as they apply to this user Click the Apply button to accept your changes when you are done 60 The Inventory Page Deleting a User This procedure contain
38. for control of the overwrite behavior during a Send To Playback STP operation make sure the Allow Overwrite on Send To Playback check box is enabled This check box is enabled by default and allows editors to overwrite clips on the server when performing STPs Overwrites are based on clip names When this selection is disabled an editor will not be able to overwrite a clip that exists on the AirSpeed 5000 or AirSpeed 5500 even when they select the overwrite flag in the send to playback dialog of the editor This is to prevent unexpected or unauthorized overwriting of assets on the server If this is attempted the transfer will fail with an error saying Error item already exists Option If you want to generate a local h 264 proxy after Send To Playback transfer completes click the Generate Proxy on Send To Playback check box Otherwise leave it blank Option If you want to delete the oldest clips on the server select the check box and then type a value to indicate the threshold as a percentage of when deletion should begin and end Options are When used space reaches Type a value in this field to delete the oldest clips from the server when the used space reaches this threshold e Until used space reaches Type a value in this field to delete the oldest clips from the server until the used space reaches this threshold Media will delete starting with the oldest clips first Auto delete
39. form Chapter 1 Contents Symbols and COMVEMIONS 2410 c50cdeinigivieideedaneendverivasivendvaniwas 7 If You Need Help Fi Rida Cie Oa Oe Mee y Oa E OSETE ESEE ETE 8 Accessing the Online Documentation 2000 eee eee eee eee 8 Avid Training Servies 25 ck daar eee A eee ELE REEMA Ke a ie a 8 Working with the AirSpeed 5000 Management Console 9 Configuration REQUIPEINIONIG s vcs cu cna doa pe reire seme he de i A OO Ri 10 Determining Your AirSpeed 5000 Environment 202200200 10 Standalone Mode Configuration Requirements 20 0000005 11 Team Mode Configuration Requirements 00020 cee ee eae 12 Interplay Production Mode Configuration Requirements TETEN 14 Configuring the Avid Service Framework for Standalone or Team Mode 15 Configuring the Avid Service Framework for Interplay Production Mode 18 TG LOGIN PSG Ss 6 oj cdc e dene it ep idee Redodu we kee aang ee pede edad emreds 19 Lagda Ia kok has yh cys ap chy ai ae cle in ch ca i dy SR gerbe ck Beal he Rica ip eat 19 Navigating the Management Console 20 000ee cee e eee eee eee 22 The Serer Mode Fades cc iieteseeieedreeoasetadees Sudesosade AE E bees 25 Configuring Your Basic Server Settings 02000e cece errer 29 The Record Templates Page 0c cece eee eee tenes 31 Creating a New Record Template 2000 ccc eee eee ences 37 Co
40. if you have a failed media drive by doing the following a View the Drive status in the Health Monitor On your AirSpeed 5000 or AirSpeed 5500 server select Start gt All Programs gt Avid gt Avid Framework gt Avid Health Monitor Then select Avid AirSpeed 5000 Integration Service for the AirSpeed 5000 or AirSpeed 5500 server In the Base Board category the Media Drive RAID Status field would have a RED x and would say STATE_DEGRADED View the LEDs on the front of the server A solid red LED on the front of the drive indicates that the media drive has failed If it s flashing RED the drive could be rebuilding the data If a rebuild has already been initiated other drives will be flashing RED and the media drive you need to replace will remain solid RED In the event of a failed media drive it is very important that you replace the failed media drive as soon as possible 2 Note which drive s are failed If two drives have failed you must determine whether the two failed drives are on the same span Span 0 or Span 1 gt If you have determined that there is only one failed media drive you must remove and replace the media drive s in the AirSpeed 5000 or AirSpeed 5500 chassis For more information see Removing and Replacing Media Drives 4 Channel Models on page 106 105 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 gt Ifyou have determined that there is more than one failed media dr
41. is solid RED you need to replace that media drive In the event of a failed media drive it is very important that you replace the failed media drive as soon as possible 2 Note which drive s are failed gt If you have determined that there is only one failed media drive you must remove and replace the media drive s in the AirSpeed 5000 or AirSpeed 5500 chassis For more information see Removing and Replacing Media Drives 2 Channel Models on page 133 If you have determined that there are two or more failed media drives you will lose your media and need to re RAID all of your media drives from scratch For more information on how to do that see Re RAIDing Media Drives from Scratch 2 Channel Model Servers on page 137 132 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Removing and Replacing Media Drives 2 Channel Models When a single media drive fails you must remove and replace the media drive in the AirSpeed 5000 or AirSpeed 5500 chassis To identify which drive has failed locate the media drive on the front of the server that has both the blue and red LEDs on solid Once you have identified the failed media drive you can remove it and replace it with a new media drive A Before you perform this procedure you must take your system off air as the media disk replacement process can cause possible problems with video playout Depending on the amount of data as well as the activity in the disk
42. model servers Although the screen examples are different the basic procedure for moving entire RAID arrays to another chassis is the same for 2 channel model servers 151 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 To move an entire RAID array to another chassis l 2 3 Power down the AirSpeed 5000 or AirSpeed 5500 server Remove all of the media drives from the old chassis Insert all of the media drives into the new chassis For more information see the topic Removing and Replacing Media Drives 4 Channel Models on page 106 Power on the system and wait for the system to fully boot up The system will boot up with the following message Foreign configuration s found on adapter Press any key to continue or C load the configuration utility or F to import foreign configuration s and continue Press the F key to Import Foreign configurations Disks Windows will start Start the MegaRAID Storage Manager by selecting Start gt All Programs gt MegaRAID Storage Manager gt StartupUL or select the MegaRAID Storage Manager desktop icon If your AirSpeed 5000 server OS image is later than version 6 it will not have the LSI MegaRAID Storage Manager software pre installed Earlier AirSpeed 5000 software versions had this software pre installed on the server To get the latest LSI MegaRAID Storage Manager software it is available to download under LSI s terms and conditions at h
43. some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling PCIe Cards Always handle cards carefully They can be extremely sensitive to ESD Hold cards only by their edges After removing a card from its protective wrapper or from the server place the card component side up on a grounded static free surface Use a conductive foam pad if available but not the card wrapper Do not slide the card over any surface 179 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist This checklist contains the necessary tasks required to upgrade your AirSpeed 5000 or AirSpeed 5500 server hardware n Remove the Server main cover as described in the topic Removing and Replacing the Server Main Cover on page 180 O Remove the Video I O board s from the server Depending on your model 2 channel or 4 channel you would go to one of the following topics For 4 channel models you must remove both Video I O boards e For 2 channel models you only need to remove one Video I O board For more information see the topic Removing the Video I O Boards on page 181 O Attach the two 2 Codec modules from your kit to each Video I O board as described in the topic Attaching the Codec Modules to the Video I O Boards on page 185 Note that 2 channel model s
44. specified in the channel it initiates a crash record However if a clip is specified it initiates a record in the channel Option Specify the GPI triggers for your Outputs GPI Output values are described below Off If this value is selected the specified tally will not light up Server Ready If this value is selected it indicates that the AirSpeed 5000 or AirSpeed 5500 is up and available for use Play Tally If this value is selected it indicates that the AirSpeed 5000 or AirSpeed 5500 is currently playing back a clip on the specified channel Record Tally If this value is selected it indicates that the AirSpeed 5000 or AirSpeed 5500 is recording a clip on the specified channel Setting Up GPI Inputs and Outputs This procedure contains information on how to set up GPI inputs and outputs on the AirSpeed 5000 or AirSpeed 5500 server To set up GPI inputs and outputs 1 2 3 4 Next if you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time Specify the GPI triggers for your inputs for this AirSpeed 5000 or AirSpeed 5500 server Specify the GPI triggers for your outputs for this AirSpeed 5000 or AirSpeed 5500 server Click the Apply button to accept your changes when you are done you should view your activation status and set your activation methods For more information see The Activation Page on page 74 67 The FTP Folders Page The FTP Folders Page hi The
45. ssec c0c 00cteeee ee dew eb eeedoeewas 221 PURE MESEIA ASETTAEN TTET TETTESTE TE NEE EET 221 ATC and VITO TIMSCHNE sos ose Lin none Eras pa ANANE NEEE 221 Video FONNAL er ererereras tnei eaa a eea ROR TREBLE 222 Up Convert AFD Examples i006 4c eb erdr ee eres rirerire erer e e ear es 223 Down Convert AFD Examples 2 2 c0 cuieiveed oun idr hE EEEE E h 224 PID COSS Convert APD s acsugrnicrsad iedit a ini nane A Oe RAA RS 224 SD Cross Convent AFD Examples sce occcbade do ete eae eho edad orator ge Werke 225 Using This Guide Congratulations on your purchase of an Avid ingest and playout server You can use your AirSpeed 5000 or AirSpeed 5500 server to capture incoming media directly into Avid shared storage or play out media to air Media can be captured directly into Avid ISIS workspaces unattended freeing the Avid editing system for editing Use the Avid editing system to edit the captured media into sequences and send the sequence back to the AirSpeed server for playout This guide contains all the administration and configuration instructions you need to administer the Avid product Unless noted otherwise the material in this document applies to the Windows 7 operating systems The majority of screen shots in this document were captured on a Windows 7 system The documentation describes the features and hardware of all models Therefore your system might not contain certain features and hardware that are covered in the documentat
46. steps related to Team mode configuration For more information see Team Mode Configuration Requirements on page 12 Interplay Production Mode In this mode AirSpeed 5000 or AirSpeed 5500 is directly integrated with Interplay Production components and media is transferred directly between AirSpeed 5000 or AirSpeed 5500 server and shared storage Avid ISIS If Interplay Production mode is selected you need to perform some specific steps related to Interplay Production mode configuration For more information see Interplay Production Mode Configuration Requirements on page 14 If Interplay Production mode is selected your Avid Service Framework must be configured to properly join the Interplay Production environment using the Avid Workgroup Properties dialog box For more information see Avid Workgroup Properties in the Avid Service Framework User s Guide Interplay Server Name Interplay Production Mode only Type the name of your Interplay server 26 Field Interplay Database Name Interplay User Name Interplay Password SERVER SETTINGS Reference Video Standard Time of Day Source Drop Frame Timecode The Server Mode Page Description Interplay Production Mode only Type the name of your Interplay database The standard database name is AvidWG Interplay Production Mode only Type a user name for the Interplay user Note the following e In the Interplay Administration
47. the list c Select Avid AirSpeed 5000 Integration Service 167 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 d Do the following gt Inthe Hardware Status area scroll to the Number of Corona Boards field It should indicate two 2 Otherwise there is a problem with your system CH Overall Health Status gt a51 g2 2 gt a51 g2 4 gt a51 g2 5 gt a51 g2 6 gt a51 g2 8 gt a51 g2 9 Y B a51 g2 devo1 A Avid Monitoring Gateway Service amp Avid Workstation Service gt a51 mule2 gt a51 shi z800 2 RSRSOSE TE IONE IGS id eed 5000 Integration Service VOOG 168 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 gt Inthe VIO Board 1 and VIO Board 2 areas make sure VIO Board 1 and VIO Board 2 are healthy all green check marks Otherwise there is a problem with your system CH Overall Health Status CH Workgrou gt a51 g2 2 gt a51 g2 4 gt a51 g2 5 gt a51 g2 8 gt a51 g2 9 9 Y B a51 g2 devo1 x Avid AirSpeed 5000 Integration Service o Avid Monitoring Gateway Service Lx Avid Workstation Service amp gt ast mute2 a51 shi zso0 2 adt vs eng2 ast vs mb B gt B adtdevsk B gt adtvsavci 3 B gt B adtvsavci 4 E gt adtvsdevos amp gt astvsane1 B gt adtvsane2 amp gt B amstest A asdev ed2 amp gt hwo galays
48. the server Power up the server 175 Accessing the Knowledge Base Accessing the Knowledge Base The Avid Customer Support Knowledge Base Knowledge Base provides additional information that is frequently updated Some locations on the Knowledge Base require you to log in as a registered user but you can access most of the information in the Knowledge Base without registering and logging in To access the Knowledge Base 1 Go to www avid com 2 Click Support amp Services 3 Type your search criteria into the Search the Knowledge Base and click the Search button 4 Option Click Login If you are not already a registered user of the Knowledge Base click Register and follow the on screen registration instructions to register now Registered users can access more information 5 Search for the information you need 176 Upgrading Your AirSpeed 5000 or AirSpeed 5500 Server Hardware This chapter contains information on how to upgrade your AirSpeed 5000 or AirSpeed 5500 server s hardware with the MPEG 2 HD or AVC Intra codec modules you received in your AirSpeed 5000 AirSpeed 5500 Hardware Upgrade kit Upgrading your AirSpeed 5000 or AirSpeed 5500 server hardware specifically involves removing the Video I O boards and attaching two 2 MPEG 2 HD or AVC Intra codec modules to each Video I O board and then replacing the Video I O boards in the server The following topics are available e AirSpeed 5000 AirSpeed
49. the server Then turn off the server Disconnect the AC power cords Unscrew the thumbscrews at the back of the unit until they are loose Pull the thumbscrews backwards and slide the main cover until it hits the tabs Nn nA A W N Remove the main cover and set in a safe place To replace the server main cover 1 Place the main cover over the server system so that the side edges of the cover sit just outside the server system sidewalls 2 Slide the main cover forward until it fits in place 3 Tighten the rear thumbscrews 4 Reconnect all peripheral devices and the AC power cords Replacing Power Modules The AirSpeed 5000 or AirSpeed 5500 server is designed to run with two operating power modules A power module can be replaced if it fails If a power module fails the LED on the power module and the front panel LED turn red and a beeping alarm sounds The alarm is not configurable A A power module is only hot swappable if the other power module is operational If you only have one power module working before removing or replacing that power module you must first take the server out of service turn off all peripheral devices connected to the system and turn off the server by powering it off from the Start menu Once it is powered off unplug the AC power cord from the system or AC outlet 161 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Avid recommends the use of uninterruptible power supplies appropri
50. this option the scaling is Pillarbox PB e AutoAFD Crop If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Center crop Crop e Anamorphic If selected when up converting a 16 9 SD image to a 16 9 HD format the image would be scaled vertically and horizontally using all pixels anamorphically For information on how this type of automatic conversion works with AirSpeed 5000 or AirSpeed 5500 including examples see Up Convert AFD Examples on page 223 SD Down Convert list box options Letterbox If selected when down converting a 16 9 HD image to a 4 3 SD image black bars are placed on the top and bottom of the SD image e Anamorphic If selected when down converting a 16 9 HD image to a 16 9 SD format the image would be scaled vertically and horizontally using all pixels anamorphically e Center crop If selected when down converting a 16 9 HD image to a 4 3 SD full screen output the right and left sides are cropped and if the image was a pillarboxed image the pillars are removed e AutoAFD LB If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Letterbox LB e AutoAFD Crop If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select t
51. to either 16 9 or 4 3 and successfully cue and play clips without cross conversion Alternately if the channel is set to 16 9 the STP mode would be set to 16 9 and the media would match the channel output and play properly The same outcome applies for the 4 3 setting although the anamorphic output would need to be formatted properly downstream of the outputs This avoids conflicts where some media might be formatted improperly and subsequently play out with an incorrect conversion or aspect ratio depending on the contents of a sequence sent from the Avid Editor 64 The Serial Control Page The Serial Control Page The Serial Control page provides you with the basic controls you need to set up serial control information such as VDCP or BVW75 for Channels 1 4 on the AirSpeed 5000 or AirSpeed 5500 server The following table describes the fields used on the Serial Control page Field Description Protocol In the Protocol field select the name of the protocol that you want to use for each channel Options are e None AMS API VDCP LouthSerial BVW Sony The default protocol is set to None AMS API The Preset Cue and Auto Play field appear greyed out out if you select the BVW protocol Story Timecode Option Select this check box for channels that will use story based timecode values as opposed to using zero based timecodes Preset Cue Option Selecting this option on a channel will cause the first frame o
52. to you by Customer Support If you select this option you will get an e mail containing a bin file Copy this file to a folder that is accessible on the AirSpeed 5000 or AirSpeed 5500 server If you use the Indirect Activation method you need to browse to the location where you copied the bin file If the Activation ID is not entered and or a bin file location is not supplied the Activate button will be disabled For more information on what is required read the text found in the Indirect Activation area on the Activation page 3 In the Enter your Activation ID field type your 16 character Activation ID for the upgrade or option you want to activate on this device When you enter a valid Activation ID the Activate button becomes enabled 4 Click the Activate button to activate your new feature s or option s 5 If you want to view active features see the Activation Status area If you want to deactivate a feature you must use the Deactivation page For more information see The Deactivation Page on page 77 76 The Deactivation Page The Deactivation Page The Deactivation page enables you to view your current activations active features and deactivate any currently active features for your AirSpeed 5000 or AirSpeed 5500 server Deactivation allows you to move a license from one system to another A typical workflow would be if a system were to be replaced in the field or if the entire system wer
53. 00 ccc ees 205 General Guidelines on Using FTP with AirSpeed 5000 205 Airspeed 5000 MXF OPIA Files cis teks de dakewwdadukeiwieleigiviodsigewis 207 Supported Video and Audio Formats 00 cece eee eee teens 208 FIP Wamklow Exampes 2 ois 324s 6425 dh 55 4545 bos dee edeaegeeebicvecees 209 Software Revisions Tested for FTP 02 2000 00 cece ee eee eee 209 Working with Sony MPEG 2 HD Deck 020 caccesceeceascensceedaamand 210 4 Transferring Media Between Two AirSpeed 5000 or 5500 Servers 210 Transferring Media Between AirSpeed 5000 or 5500 and Omneon Servers 211 Transferring Media Using Final Cut Pro and FTP 2 0 211 Transferring Media Using FCP Filezilla FTP with DNxHD 213 Transferring Media Using FCP and FileZilla FTP for AVC Intra only 214 Appendix B_ Up Down Cross Convert UDX Examples 216 OUCIVIOW 32 62 32dh5204 02 dec eeei de esehed dees etetddet eee slsesecenteset 216 Up Down Cross UDX Conversion 002000 cece eect eee eee 217 UDA Terms and Example seit ieee oie Kee Ke ee Gaede ee OUR be dees 217 Pil MOX 65 oss aegdes se oN aie GRR AGERE Ga Gr RLS ard GP a DO ed a a 218 LB ois ote haa ae en ede ehh led ak aS ee ie i Cea ee aim A 218 Ee RE e AEAEE TT OEN oot boos delet bass does doe E E A TE 219 POTENT IU eater a am ark a a we DEREDE DEI EmA 220 Active Format Description AFD
54. 000 MB Optimal Virtual Drive 1 YD_1 7 273 TB Optimal B Drives EHS Span 0 Enclosure EA2454C00B1 4 Slot 9 SATA 931 513 GB Online Enclosure EA2454C00B1 4 Slot 10 SATA 931 513 GB Online Enclosure EA2454C00B1 4 Slot 11 SATA 931 513 GB Online Enclosure EA2454C00B1 4 Slot 12 SATA 931 513 GB Online Enclosure EA2454C0081 4 Slot 13 SATA 931 513 GB Online Span 1 Enclosure EA2454C00B1 4 Slot 14 SATA 931 513 GB Online Enclosure EA2454C00B1 4 Slot 15 SATA 931 513 GB Online Enclosure EA2454C0081 4 Slot 16 SATA 931 513 GB Online Enclosure EA2454C00B1 4 Slot 17 SATA 931 513 GB Online Enclosure EA2454C00B1 4 Slot 18 SATA 931 513 GB Online After the configuration the system might go to initializing mode This takes about 6 or 7 hours to initialize a single disk and 12 to 14 hours for two disks To view your progress select Manage gt Show Progress 124 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 28 In Windows do the following a Right click on Computer and select Manage The Computer Management dialog box opens In the Storage tree select Disk Management The Initialize Disk dialog box opens You must initialize a disk before Logical Disk Manager can access it Select disks Use the following partition style for the selected disks MBR Master Boot Record GPT GUID Partition Table Note The GPT patti
55. 0000 eee eeee 87 Restoring Saved System Settings eee Li QeieGetegweagutece ee Deleting Saved System Settings 2 000006 6 ke ee ee 87 Resetting Your Password cisco doen can cee ode ee od eee Sede eee ded OO Maintaining and Troubleshooting Your Server 89 Fane LEG fk eB hp eal i Ran Ss Rib ee Sy tc le Se bt ch Rem pS a echt ko ean O mbes Lia cat ae at ane et ee de ieee debi deat dees veeeeeseReeske gene 90 Hardware Upgrade Kits 24 2 cccceieacenawieudcedsavicivesaviedanedad BO Field Replaceable Parts 0000 cece eee e eect eee eee 91 Preventative Maintenance 0002 eee eee eee eee eee eee 92 Setting Up Remote Access to the AirSpeed 5000 or AirSpeed 5500 Server 92 Verifying and Changing Media Drive Settings 22 2 005 92 Secunty Best Prachee 2c a0nsedqigegiasgeenededsrseriveantsent conse BS Windows 7 Security Update Information oiv ieieladoloveiecedotoieweiea OF Viewing System Health Status Information 0 200200 20 ee 94 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 2 5 95 Electrostatic Discharge Precautions 00200 cece eee eee 95 Proxy Video Requirements 0 00 c cece eee eee eee eee 96 Working with Media Drives 20000 eee eee eeee piii NO Understanding Media Drive Health and LED Behavior 97 Determine Media Drive Health by Viewing LED Status
56. 1 gt adtvsavei 3 gt g a5tysavci 4 gt a51vsdev08 gt adtvsdnet gt adtvsdnx2 a a SSGHSSSSGSGSSSGGGS IB BHHBHHOCOCOHRRORRPHRPHAE 3 Remove the Fan cover on the AirSpeed 5000 or AirSpeed 5500 server by doing the following a Remove the two 2 set screws from the top of the chassis b Pull the blue pull tabs away from the chassis and lift the fan cover out of the chassis The following is an example of Fans 1A 1B 2A 2B 3A and 4A 164 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 4 Remove the failed fan Depending on which fan has failed do one of the following gt For Fans 1A 1B 2A 2B 3A and 4A do the following Lift the appropriate failed fan out of the chassis Take the replacement fan and line up the top and bottom of the fan with the guides and push it down into position The following is an example of fan 4A being replaced Goto Step 7 gt For Fan 5A the process is more involved Go to Step 5 165 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 5 To remove Fan 5A do the following a Remove the back cover by removing the top two 2 thumbscrews on the rear of the server chassis Then you can have access to Fan 5A as shown in the following illustration b Using a 2 Phillips screwdriver long enough to reach into the chassis remove the three 3 screws that hold down the Fan shroud c Remove the two 2 screws that hold down t
57. 3 image pillarboxed black bars on left and right sides The AFD code is used to describe the video format before and after conversion One of the primary purposes of using AFD to describe the image format is so that processing and display equipment can make intelligent choices For example if the starting image is a pillarboxed 4 3 image AFD 9 When down converting this image to SD an intelligent approach is to simply remove the black bars from the 2 sides If the black bars are removed then the resultant image is now a full screen 4 3 image and would get stamped with an AFD code of 9 The main goal is to avoid letterboxing an image that is already pillarboxed or vice versa When this happens you get black bars on both the top and bottom and the left and right sides and the active picture is smaller than it needs to be 222 Up Convert AFD Examples This is generally an undesirable effect However if you want this you can override the intelligent formatting based on AFD with fixed formatting during UDX conversions The Channel Configuration dialog box provides the settings to enable you to configure how you want conversion formatting to occur For more information on input and output AFD including examples of their corresponding video formats when performing an Up Down and Cross conversion see Up Down Cross Convert UDX Examples on page 216 Up Convert AFD Examples The table below shows the input and o
58. 5000 AirSpeed 5500 Hardware Upgrade Kits ee a ee 178 Electrostatic Discharge Precautions 200 00000 c cece eee eeee 179 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 180 Removing and Replacing the Server Main Cover 000 cee nnn 180 Removing the Video I O Boards 0000 0c cece eee eee eee 181 Attaching the Codec Modules to the Video I O Boards 005 185 Replacing the Video I O Boards into the Chassis 0000 e eee eeee 186 Performing System Diagnostics c c ccocsc50 e500 8cb4dahdeSadaaade ame 190 Diagnostic WMOwW EXE 5 65 iad et ta haa ee ROR GS GRR RRO 191 Reviewing Hardware Information 02200 cece eee eee eee eee 191 Starting the Hardware Test 2 6 ese ee ee ee eee eee debe eee ee ewe ws 193 Playing a Video Pranic lt 4 42 54 5456 0484 64550464 8N6S CLES 44S 195 Capturing from an External Video Source 0000 eens 196 PSA PUIG UNS sos at ead een ew onn ene ns Bae dutsls adem ducwenke 197 Capturing from the Play Frame Video Loopback Mode 198 Testing Disk Performance 0 0c cece eee teen teens 199 Testing the SDI Raw Feed 0 0 0 eeee vere vee PEN DEES ESEP EEEE 200 Viewing Enor LOO Sica a acc Se dues etka Rich ap Aches Sieh Guan AAD MAHAR DA ehbe Reed 203 Disonoste Tes Fale occ cads didn pace fodw beds ooeeaee wa ENE E E E awd 204 Using AirSpeed 5000 with FTP 0 0
59. 545expander 14 Slot 6G54S5expander 14 Slot 6G545expander 14 Slot Virtual Drive 0 YD_O 100 000 MB Optimal Virtual Drive 1 YD_1 7 273 TB Optimal 3 SATA 931 513 GB Foreign Online 5 SATA 931 513 GB Foreign Online 2 SATA 931 513 GB Foreign Online 6 SATA 931 513 GB Foreign Online 8 SATA 931 513 GB Foreign Online 9 SATA 931 513 GB Foreign Online 12 SATA 931 513 GB Foreign Online 4 SATA 931 513 GB Foreign Online 11 SATA 931 513 GB Foreign Online 7 SATA 931 513 GB Foreign Online The Foreign Config Import dialog box opens stating This operation cannot be reversed after it has started Are you sure you want to import the configuration Click Yes to confirm that you want to re configure the foreign drives Another message box appears stating Foreign Configuration was imported successfully MegaRAID Storage Manager 8 16 0100 x Foreign Configuration was imported successfully 155 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 13 All disks now appear online The following example shows the configuration of a 4 channel 14 15 16 17 18 model server Drives Span 0 lt Enclosure Enclosure Enclosure Enclosure Enclosure Span 1 Enclosure Enclosure Enclosure Enclosure Enclosure T Virtual Drive 0 YD_0 100 000
60. 5A45expander 14 Slot 6G54Sexpander 14 Slot 6GSASexpander 14 Slot 6GS5ASexpander 14 Slot 6GSASexpander 14 Slot 153 2 SATA 931 513 GB Foreign Unconfigured Good 3 SATA 931 513 GB Foreign Unconfigured Good 4 SATA 931 513 GB Foreign Unconfigured Good 5 SATA 931 513 GB Foreign Unconfigured Good 6 SATA 931 513 GB Foreign Unconfigured Good 7 SATA 931 513 GB Foreign Unconfigured Good 8 SATA 931 513 GB Foreign Unconfigured Good 9 SATA 931 513 GB Foreign Unconfigured Good 11 SATA 931 513 GB Foreign Unconfigured Good 12 SATA 931 513 GB Foreign Unconfigured Good Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 10 Clear the existing configuration by doing the following a Right click on the LSI MegaRAID SAS b Select the Scan Foreign Configuration option from the list The Foreign Configuration Detected dialog box opens Dashboard Physical Logical aS1 92 devo1 legaRAID 54S ea Unconfigured Drives Enable Alarm Enclosure 6G545e Start Patrol Read Enclosure 6GSAS Set Patrol Read Properties Enclosure 6G5A5e Enclosure 6GSASe ae lt Enclosure 6G5A4Se Scan Foreign Configuration Enclosure 6G545e Load Configuration Enclosure 6GSASE Save Configuration Enclosure 6GSAS Clear Configuration Enclosure 6G545e Enclosure 6Gsase _ 2 amp t Consistency Check Properties Set Adjustable Task Rates Preserved Gache
61. A 931 13 Ge Unconfigured Good amp Enclosure 6G5ASexpander 14 mot Y S000 Enclosure 6G5ASexpander 14 Slot 5 SATA 931 513 om oand Good lt Enclosure 6G5ASexpander 14 Slot 6 SATA 931 513 GB Unconfigured Good w 140 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 11 Right click the LSI MegaRAID SAS again and select Create Virtual Drive Dashboard Physical Logical Ug a51 92 devo2 a LSI MegaRAID SAS 924A a Unconfigured Drive Create Virtual Drive Enclosure 665 Enable Alarm GB Unconfigured Good Enclosure 665 Paro Red GB Unconfigured Good Enclosure 665 GB Unconfigured Good Set Patrol Rea perties Enclosure 665 edited Megat GB Unconfigured Good Enclosure 665 _ Disable SSD Guard GB Unconfigured Good Scan Foreign Configuration Load Configuration Save Configuration Clear Configuration Set Consistency Check Properties Set Adjustable Task Rates Preserved Gache The Create Virtual Drive Choose mode dialog box opens 12 Select the Advanced radio button and click Next The Create Drive Group Drive Group Settings dialog box opens 13 Select the Drive group settings by doing the following In the RAID level field select RAID 5 b Select five drives by pressing Ctrl and clicking on the five drives The Add gt button becomes enabled Click the Add gt button to add the five drives to the Drive Group0 tree d Click the Create Drive
62. ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE The following disclaimer is required by the Independent JPEG Group This software is based in part on the work of the Independent JPEG Group This Software may contain components licensed under the following conditions Copyright c 1989 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation advertising materials and other materials related to such distribution and use acknowledge that the software was developed by the University of California Berkeley The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Copyright C 1989 1991 by Jef Poskanzer Permission to use copy modify and distribute this software and its documentation for any purpose and without fee is hereby grante
63. AV i gt Avid AirSoeed 5000 AirSpeed 5500 Administrator s Guide Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology Inc This product is subject to the terms and conditions of a software license agreement provided with the software The product may only be used in accordance with the license agreement This product may be protected by one or more U S and non U S patents Details are available at www avid com patents This document is protected under copyright law An authorized licensee of AirSpeed 5000 or AirSpeed 5500 may reproduce this publication for the licensee s own use in learning how to use the software This document may not be reproduced or distributed in whole or in part for commercial purposes such as selling copies of this document or providing support or educational services to others This document is supplied as a guide for AirSpeed 5000 or AirSpeed 5500 Reasonable care has been taken in preparing the information it contains However this document may contain omissions technical inaccuracies or typographical errors Avid Technology Inc does not accept responsibility of any kind for customers losses due to the use of this document Product specifications are subject to change without notice Copyright 2015 Avid Technology Inc and its licensors All rights reserved Copyright 2003 2007 of MOG Solutions The foll
64. AirSpeed 5000 or AirSpeed 5500 Do not force a drive into a slot If you are having problems installing a drive check to make sure it is level and flat as you insert it into the server that the drive carrier latch is open and at a 45 degree angle to the drive carrier and that the LEDs are on the bottom of the drive carrier 8 Slide the drive into the open drive slot in the server until it stops Approximately 1 2 inch of the drive carrier should be outside the server 9 Push the handle into the drive carrier This seats the drive in the server You ll hear a click when the drive is fully seated and the handle latches in place 10 Select Start gt All Programs gt MegaRAID Storage Manager gt StartupUI If your AirSpeed 5000 server OS image is later than version 6 it will not have the LSI MegaRAID Storage Manager software pre installed Earlier AirSpeed 5000 software versions had this software pre installed on the server To get the latest LSI MegaRAID Storage Manager software it is available to download under LSI s terms and conditions at http Avww I si com From the website you can locate and download the latest Windows based LSI MegaRAID Storage Manager software that supports the MegaRAID SAS 9260 4i product 11 Click on the IP address URL link in the IP Address column for the AirSpeed 5000 or AirSpeed 5500 server The User Name and Password dialog box opens 12 Log in using the Administrator name amsuser and password of is
65. Alienbrain AME AniMatte Archive Archive II Assistant Station AudioPages AudioStation AutoLoop AutoSync Avid Avid Active Avid Advanced Response Avid DNA Avid DNxcel Avid DNxHD Avid DS Assist Station Avid Ignite Avid Liquid Avid Media Engine Avid Media Processor Avid MEDIArray Avid Mojo Avid Remote Response Avid Unity Avid Unity ISIS Avid VideoRAID AvidRAID AvidShare AVIDstripe AVX Beat Detective Beauty Without The Bandwidth Beyond Reality BF Essentials Bomb Factory Bruno C 24 CaptureManager ChromaCurve ChromaWheel Cineractive Engine Cineractive Player Cineractive Viewer Color Conductor Command 24 Command 8 Control 24 Cosmonaut Voice CountDown d2 d3 DAE D Command D Control Deko DekoCast D Fi D fx Digi 002 Digi 003 DigiBase Digidesign Digidesign Audio Engine Digidesign Development Partners Digidesign Intelligent Noise Reduction Digidesign TDM Bus DigiLink DigiMeter DigiPanner DigiProNet DigiRack DigiSerial DigiSnake DigiSystem Digital Choreography Digital Nonlinear Accelerator DigiTest DigiTranslator DigiWear DINR DNxchange Do More DPP 1 D Show DSP Manager DS StorageCalc DV Toolkit DVD Complete D Verb Eleven EM Euphonix EUCON EveryPhase Expander ExpertRender Fader Pack Fairchild FastBreak Fast Track Film Cutter FilmScribe Flexevent FluidMotion Frame Chase FXDeko HD Core HD Process HDpack Home to Hollywood HYBRID HyperSPACE HyperSPACE HDCAM iKnowledge Ima
66. Avid DNxHD Codec 213 16 17 18 FTP Workflow Examples Under Audio Codec select the appropriate Bit Depth Select your shared storage as the Deployment destination Once submitted the process will generate the MXF file at the destination Once the export is complete navigate to the clip in FlashFXP or Filezilla and drag the clip across to your AirSpeed 5000 database to initiate the transfer Once transferred the clip will be playable in the AirSpeed 5000 Remote Console Transferring Media Using FCP and FileZilla FTP for AVC Intra only This topic contains information on how to transfer media to and from an AirSpeed 5000 or 5500 server to a Final Cut Pro editor using Filezilla FTP and AVC Intra format Transferring media using Final Cut Pro and Filezilla FTP for AVC Intra only l 2 3 Open a project in FCP Log into your shared storage and your AirSpeed in FlashFXP or Filezilla Navigate to the FTP SERVERNAME active clips directory on the AirSpeed 5000 or AirSpeed 5500 server Navigate to the chosen destination on shared storage Select the clips to be transferred and drag them from one panel to the other in the FTP client The transfer will begin Once the files are transferred to shared storage they will reside at the destination as MXF files and can be navigated to with the Finder The MXF files will retain the Video ID from the AirSpeed 5000 database 6 Drag the MXF files into an open
67. C SD AFD playback is supported on Lines 12 19 For PAL SD AFD playback is supported on Lines 9 22 Allows you to use clip time instead of existing data in the video stream The Time source that you select can affect LTC ATC and or VITC The behavior is as follows e When selected the system will generate output timecode based on the start time associated with the clip The actual clip data is not modified by this setting When not selected the output timecode is based on the original data in the clip Allows you to enable or disable higher quality playback of slow motion You can enable or disable this feature with a clip loaded allowing you to compare the quality of the slow motion playback and decide which option is better for your workflow However when this option is selected slow motion will take effect on the next clip cued not the currently cued clip When selected provides higher quality output when operating in transport speeds less than 1x With it enabled a filter is applied to the output to enhance the video output during slower speeds and potentially improving the overall video quality if needed When not selected the system will simply play the frames at a slower rate This field is used to select the output format behavior for the channel Options and descriptions are as follows 1080i SD 720p If you select one of these options the AirSpeed 5000 or AirSpeed 5500 server will play all clips at the co
68. Click OK to close the Avid Workgroup Properties dialog box Next if your site uses Avid iNEWS Command Interplay Capture or CaptureManager to control AirSpeed 5000 channels for capture or playout you need to install the AirSpeed Multi Stream Device Service on the AirSpeed 5000 or AirSpeed 5500 server For more information on installing the AirSpeed Multi Stream Device see the AirSpeed 5000 AirSpeed 5500 Setup Guide 17 Configuration Requirements Configuring the Avid Service Framework for Interplay Production Mode When configuring the AirSpeed 5000 or AirSpeed 5500 server for Interplay Production mode you need to configure your Avid Service Framework to properly join your existing Interplay Production environment using the Avid Workgroup Properties dialog box To configure the Avid Service Framework for Interplay Production mode 1 On the AirSpeed 5000 or AirSpeed 5500 server select Start gt All Programs gt Avid gt Avid Framework gt Avid Workgroup Properties The Avid Workgroup Properties dialog box opens to the Services tab 2 On the Services tab define the pre existing Workgroup that the AirSpeed 5000 or AirSpeed 5500 server is going to join 3 On the Login tab deselect the Automatically join the preferred workgroup checkbox 4 On the Lookup tab type the pre existing Workgroup and Lookup services for the Interplay workgroup that you are joining For more information see the topic Avid Workgroup
69. Configuration Unconfigured Drives Power Settings Enclosure E42454CO0B1 4 Update Controller Firmware Enclosure E42454CO0B1 4 sorte ar 5 The Confirm Clear Configuration dialog box opens 115 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 10 Select the Confirm check box and click Yes to clear the existing configuration After the existing configuration is cleared all of the drives that were in the Span 0 and Span 1 trees should now appear in the Unconfigured Drives tree as Unconfigured Good Dashboard Physical Logical LSI MegaRAID SA5 9260 4i Bus 4 Dev 0 gt EA Unconfigured Drives lt Enclosure 6G54Sexpander 4 Slot 2 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 3 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 4 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 5 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 6 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 7 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 8 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 9 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 11 SATA 931 513 GB Unconfigured Good Enclosure 6G54Sexpander 4 Slot 12 SATA 931 513 GB Unconfigured Good
70. Cross Convert UDX Examples on page 216 If the video being played does not contain AFD information then AirSpeed 5000 uses the default specified in the configuration settings For example if AFD exists in the incoming video the setting AutoAFD Default Pillarbox follows the approach outlined in Up Down Cross Convert UDX Examples on page 216 and will use Pillarbox if AFD does not exist in the video ATC and VITC Timecode For HD streams we use Ancillary TimeCode ATC ATC is always stored and displayed in 25 30 Hz timing even for progressive video formats AirSpeed 5000 implements SMPTE RP188 Ancillary TimeCode For SD streams the timecode is Vertical Interval TimeCode VITC Generally when a clip is recorded you can select from a variety of timecode choices The selected option is used to set the clip s base timecode At playback time you can select whether to use the clip s base timecode or the frame embedded timecode for output to ATC or VITC 221 Up Down Cross UDX Conversion Video Format In SDI video the ancillary data that defines the video format is called AFD or Active Format Description AFD is defined as a 4 bit number there are 16 possible values However many of these are reserved and are not used The most common AFD values include SD AFD 9 4 3 image SD AFD 10 16 9 image letterboxed black bars at top and bottom HD AFD 10 16 9 image HD AFD 9 4
71. Ctrl drag If You Need Help If You Need Help If you are having trouble using your Avid product 1 Retry the action carefully following the instructions given for that task in this guide It is especially important to check each step of your workflow 2 Check the latest information that might have become available after the documentation was published New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online You should always check online for the most up to date release notes or ReadMe because the online version is updated whenever new information becomes available To view the online versions visit the Knowledge Base at www avid com support 3 Check the documentation that came with your Avid application or your hardware for maintenance or hardware related issues 4 Visit the online Knowledge Base at www avid com support Online services are available 24 hours per day 7 days per week Search this online Knowledge Base to find answers to view error messages to access troubleshooting tips to download updates and to read or join online message board discussions Accessing the Online Documentation The Avid AirSpeed 5000 online documentation contains all the product documentation in PDF format You can access the documentation in the Avid Knowledgebase You need to download and install Acrobat Reader on your Avid AirSpeed 5000 or AirSpeed 5500 serve
72. D code If no AFD exists and you select this option the scaling is Center crop Crop For information on how this type of automatic conversion works with AirSpeed 5000 or AirSpeed 5500 including examples see Down Convert AFD Examples on page 224 51 The Playback Output Page Field Description Output Timing This field is used to adjust the horizontal and vertical output timing of the video relative to the reference signal for each channel Options and descriptions are as follows e Lines Max Adjusts the vertical output timing of the video This is used for more coarse adjustments e Microseconds Max Adjusts the horizontal output timing of the video This is used for finer adjustments We recommend that you do not adjust these settings while playing video as it could affect A V Sync Monitor Output This field is used to turn on and off the monitor output display for any given channel Descriptions are as follows e CG Display Select Enabled to display the monitor output for the channel name below Or select Disabled to not display monitor output for the channel Depending on your mode Capture Playback or E to E the display on your monitor will be different Channel Name Displays the name of the channel on the output monitor You can edit this field There is a 16 character limit For more information on what your monitor output would show when turned on based on your current mode see S
73. D from the AirSpeed 5000 or AirSpeed 5500 server you are configuring The System ID is an 11 digit number on a sticker placed on the AirSpeed 5000 or AirSpeed 5500 server If you do not see the sticker locate the yellow Avid Service ID card and type the System ID from one of the stickers on the card Once entered this number will always display on the Server Mode page as well as on the Activation page 5 Click the Apply button to accept your changes when you are done 6 If you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time the next step is to set up Record templates For more information see The Record Templates Page on page 31 30 The Record Templates Page The Record Templates Page The Record Templates page provides you with the basic controls you need to set up Record templates for the AirSpeed 5000 or AirSpeed 5500 server Record templates are used to define the record proxy and segment behavior of a channel Record templates define the video format conversion format if any encoding type and audio configuration for a channel When you first begin using the software you must first create a Record template Once created a Record template can be applied to a channel using the Record page You can perform the following tasks on the Record Templates page e Create a New Record template For more information see Creating a New Record Template on page 37 e Copy an exist
74. FCP bin They will be treated like masterclips Edit the sequence When you are done editing the sequence export the sequence from FCP by selecting File gt Export gt QuickTime movie In the Setting menu select Apple ProRes 422 HQ and do the following based on your resolution a For 1080i do one of the following gt Ifusing AVCISO select 1440x1080i 48kHz gt Ifusing AVCI100 select 1920x1080i 48kHz b For 720p do one of the following gt IZfusing AVCISO select 960x720p 48kHz 214 10 11 12 13 14 15 FTP Workflow Examples gt Ifusing AVCI100 select 1280x720p 48kHz Select MakeMovie Self Contained and save it as a mov In Episode6 drag the exported QuickTime movie to the File List entry Create a new encoder with MXF Opla as the container and AVC Intra as the Video Codec with the appropriate AVC Intra Class selected Select AES as the Audio Codec Select your shared storage as the Deployment destination Once submitted the process will generate the MXF file at the destination Once the export is complete navigate to the clip in FlashFXP or Filezilla and drag the clip across to your AirSpeed 5000 database to initiate the transfer Once transferred the clip will be playable in the AirSpeed 5000 Remote Console Maintaining a consistent number of audio channels is not guaranteed as audio mixdown Settings are unique to each third party application used in these ste
75. FTP Folders page provides you with the basic controls you need to set up FTP folders and folder options for the AirSpeed 5000 or AirSpeed 5500 server FTP folders are used to transfer imported or exported MXF OP1A files to and from the server via FTP The root directory for FTP files on all AirSpeed 5000 or AirSpeed 5500 servers is on the E volume default database active The active folder is the root folder for all FTP folders used for FTP transfers to and from the AirSpeed 5000 or AirSpeed 5500 server Any folders created using the FTP Folders page are created within the active folder If you connect to the AirSpeed 5000 or AirSpeed 5500 server through a third party FTP Client you will see an active folder path e g FTP SERVER NAME active Any folders you create will be sub folders of active For example if you create a folder called clips it will be a sub folder of active Each folder that you create within the active folder can have it s own attributes that dictate how clips transferred to this folder behave with regards to import and export functionality You must not delete the active directory In Interplay Production or Team mode you can change settings for any folders that are created on the FTP Folders page In Standalone mode you can only select or de select the Generate proxy on import option and the Transfer ancillary data option for any folders that are created on the FTP Folders page All other optio
76. FTP client To transfer media between two AirSpeed 5000 or 5500 servers using FlashFXP 1 Launch FlashFXP and connect to both of the AirSpeed servers 5000 or 5500 2 Navigate to the FTP SERVERNAME active clips directory on both AirSpeed 5000 or 5500 servers 3 Select the clips to be transferred and drag them from one panel to the other in the FTP client The transfer will begin A capturing clip is able to be transferred and played out on another AirSpeed 5000 or AirSpeed 5500 server 210 FTP Workflow Examples Transferring Media Between AirSpeed 5000 or 5500 and Omneon Servers This topic contains information on how to transfer media from an AirSpeed 5000 or 5500 Server to an Omneon server AirSpeed 5000 or AirSpeed 5500 servers do not support Omneon clips that have aiff audio files The clips will transfer successfully but they will not playout This workflow example uses Flash FXP as the FTP client To transfer media from an AirSpeed 5000 or 5500 Server to an Omneon server using FlashFXP 1 In FlashFXP connect to both the AirSpeed 5000 or 5500 server and the Omneon server 2 Do the following a Navigate to the FTP SERVERNAME active clips directory on the AirSpeed 5000 or 5500 server b Navigate to the FTP SERVERNAME clip dir directory on the Omneon server 3 Select the clips that you want to transfer and drag them from one panel to the other in the FTP client The transfer will b
77. FTP with AirSpeed 5000 To achieve and promote optimal stability and performance in your workflow consider the following As discussed previously to increase your realtime system performance limit your simultaneous FTP transfers to and from the system to no more than four 4 If you want to play clips while they are transferring via FTP to the server try to avoid performing Transfer Engine transfers at the same time as FTP transfers Performing large deletes may slow the response of the system to inventory requests and transfer activity Instead we recommend that you perform smaller deletions periodically or schedule larger deletions during times of lower activity If you are experiencing slow system performance when performing multiple transfers try setting the Read Write buffer size on your FTP client to a larger buffer size We recommend 256k Other values will operate but might not provide the best experience If you are experiencing performance issues check to see if your FTP client supports throttling If so we recommend that you adjust the throttle settings in your FTP client to allow for sustained bandwidth throughout the length of the transfer The use of Anonymous FTP is not supported DNX 85 100 might not be supported by Final Cut Pro or Omneon FTP operates over Port 21 By default this port is not blocked by a firewall However depending on your client configuration it might be necessary to ope
78. ID with the new server This is because all previously activated licenses are linked to this System ID If you try to use the new System ID you will get an error message saying that the license has already been activated with a different System ID 5 Start up the server and configure it following the instructions in the AirSpeed 5000 AirSpeed 5500 Setup Guide 6 When the system is configured open the AirSpeed 5000 Management Console and make sure that the System ID in the Server Mode page reflects the System ID of the original server that you replaced 7 Close the AirSpeed 5000 Management Console 160 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Removing and Replacing the Server Main Cover The AirSpeed 5000 or AirSpeed 5500 server must be operated with the chassis cover in place to ensure proper cooling However you will need to remove the main cover to add or replace components inside of the server Video I O board set Before removing the main cover power down the server and unplug all peripheral devices and the AC power cables A nonskid surface or a stop behind the server may be needed to prevent the server from sliding on your work surface To remove the server main cover 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 95 and Safety and Regulatory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide Turn off all peripheral devices connected to
79. K 107 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 14 Click the Logical tab to confirm the location of the failed drive s and if more than one drive is failed confirm that two failed drives are not in the same span and that the new drives you inserted appear in the Unconfigured Drives tree In the following example note the following Inthe Drives tree Span 0 has one failed drive Slot 03 Inthe Unconfigured Drives tree the drives in Slot 03 appear there This means that it is an un configured media drive and it is on Span 0 Dashboard Physical Logical Ug a51 g2 dev01 LSI MegaRAID SA5 9260 4i Bus 9 Dev 0 Spanned Drive Group 0 RAID 50 G Virtual Drive s O Virtual Drive 0 YD_O 100 000 MB Degraded i virtual Drive 1 VD_1 7 273 TB Degraded Drives Span 0 Enclosure 6G54S5expander 14 Slot 2 SATA 931 513 GB Online Pe 3 SATA 931 513 GB Offline gt Enclosure 6G54Sexpander 14 Slot 4 SATA 931 513 GB Online gt Enclosure 6G5A4S5expander 143 Slot 5 SATA 931 513 GB Online Enclosure 6G5A4S5expander 14 Slot 6 SATA 931 513 GB Online 53 Span 1 gt Enclosure 6G5A4S5expander 14 Slot 7 SATA 931 513 GB Online gt Enclosure 6G54S5expander 14 Slot 8 SATA 931 513 GB Online gt Enclosure 6G54Sexpander 14 Slot 9 SATA 931 513 GB Online gt Enclosure 6G54S5expander 14 Slot 11 SATA 931 513 GB Online Enclosure 6G54Sex
80. MB Optimal Virtual Drive 1 YD_1 7 273 TB Optimal 6G5A45expander 14 Slot 6GSASexpander 14 Slot 6G5ASexpander 14 Slot 6GS5ASexpander 14 Slot 6GS5ASexpander 14 Slot 6GSASexpander 14 Slot 6G5ASexpander 14 Slot 6G5ASexpander 14 Slot 6GS5A45expander 14 Slot 6G5A45expander 14 Slot In Windows do the following 2 SATA 931 513 GB Online 3 SATA 931 513 GB Online 5 SATA 931 513 GB Online 6 SATA 931 513 GB Online 8 SATA 931 513 GB Online 4 SATA 931 513 GB Online 7 SATA 931 513 GB Online 9 SATA 931 513 GB Online 11 SATA 931 513 GB Online 12 SATA 931 513 GB Online a Right click on Computer and select Manage The Computer Management dialog box opens b In the Storage tree select Disk Management The Initialize Disk dialog box opens You will notice that Disk 2 is in a Foreign State Right click on Disk 2 and select Import Foreign Disks The Import Foreign Disks dialog box opens Click OK The Foreign Disk Volumes dialog box opens Click OK You now see that Disk 2 has the Drive letter E Close the Disk Manager 156 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Replacing System Drives in the Chassis There are two system drives installed in the AirSpeed 5000 or AirSpeed 5500 chassis The top drive is labelled Port 0 and the bottom drive is labelled Port 1 in the Intel Rapid Storage Technology application The two drives
81. Max field for finer horizontal adjustments Option If you want to display the monitor output for a channel select Enable in the Display field In addition you can edit the channel name that displays on the monitor output by typing it in the Channel name field For more information see Setting the Monitor Output on page 54 Click the Apply button to apply your changes Remember you cannot leave the page unless you apply or revert your changes to the previously saved configuration 53 The Playback Output Page 11 Next if you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time you should set up your users and permissions For more information see The Users Page on page 57 Setting the Monitor Output This topic contains information on how to set your monitor output for selected channels Depending on how you set your monitor output and your mode of operation the On Screen Display OSD appears differently If your output format is HD for the channel you select your monitor display will appear in 16 x 9 format If it is SD it will appear in 4 x 3 format To set monitor output 1 For each channel 1 4 that you want to enable monitor output select Enabled in the CG Display field The following is an example of an HD monitor OSD output AVi Gre ae 7 1 1080i1 ColorBar Name 1080i colorBar vID 3 Tc 16 09 04 22 00 01 14 00 5 oe 00 02 00 02 gt 00 00 45 29
82. Memory DIMM Power Cable 2 AVC Intra Codec MPEG 2 HD Codec Rack Mount Kit Rails Clips and Screws 91 Preventative Maintenance Preventative Maintenance This section contains information on some preventative maintenance tasks to help keep your system healthy The following topics are included Setting Up Remote Access to the AirSpeed 5000 or AirSpeed 5500 Server e Verifying and Changing Media Drive Settings e Security Best Practices e Windows 7 Security Update Information e Viewing System Health Status Information Setting Up Remote Access to the AirSpeed 5000 or AirSpeed 5500 Server If you need to remotely access the AirSpeed 5000 or AirSpeed 5500 server from another system we support the use of the Remote Desktop remote access tool To set up remote access to the AirSpeed 5000 or AirSpeed 5500 server 1 Select the third party remote access tool of your choice 2 Set up remote access to the AirSpeed 5000 or AirSpeed 5500 server For more information see the documentation for your remote access tool Remote Desktop Verifying and Changing Media Drive Settings This topic contains information on how to verify that the media drive settings on your AirSpeed 5000 or AirSpeed 5500 system display as E and how to change them if they are not A Make sure that all media drives are fully inserted into the front of the server To verify media drive settings 1 Turn on your system The system will begin to startu
83. Mode Page on page 25 Users tab For more information see The Users Page on page 57 Activation tab For more information see The Activation Page on page 74 Deactivation tab For more information see The Deactivation Page on page 77 23 If you want to Manage FTP access Work with configurations Backup new Restore previously saved Configure Serial Control settings Configure GPI or GPO settings Setup FTP folders to transfer imported or exported MXF OPIA files via FTP Configure system options Re transfer media from the AirSpeed 5000 or AirSpeed 5500 server to Shared storage Manage Auto deletes View the status of all currently scheduled running or completed transfer operations Navigating the Management Console Then go to the following Users tab For more information see The Users Page on page 57 Backup Restore tab For more information see The Backup Restore Page on page 86 Serial Control tab For more information see The Serial Control Page on page 65 GPI tab For more information see The GPI Page on page 66 FTP Folders tab For more information see The FTP Folders Page on page 68 Inventory tab For more information see The Inventory Page on page 61 Inventory tab in the Transfer destination of last resort field For more information see The Inventory Page on page 61 Inventory tab For m
84. ORING Failed or FAILED STATE_FAILED 3 The drive is running at an optimal level of performance You should only see Blue LEDS blinking or solid on the front of the server The drive is currently being monitored for performance due to a detected event The is no change in LED behavior You should only see Blue LEDS blinking or solid on the front of the server The drive has been marked as Failed or FAILED by the application due to performance and the Media Drive Raid Status is STATE_OPTIMAL The disk array is still operational but is at risk of potential failure The drive has been marked as STATE_FAILED by the LSI MegaRAID controller and the AirSpeed 5000 application The Media Drive Raid Status field is now displaying a STATE_DEGRADED status User Action No user action is required No user action is required Determine whether this falure requires drive replacement To do so refer to Clearing Media Disk Warnings from the Avid Health Monitor on page 105 If after 48 hours the disk still displays a Failed or FAILED status replace this drive with a new media drive as soon as possible Replace this drive with a new media drive as soon as possible For more information on replacing drives see one of the following topics in the AirSpeed 5000 AirSpeed 5500 Administrator s Guide e For 4 channel model servers see Identifying Failed Medi
85. P Workflow Examples General Guidelines on Using FTP with AirSpeed 5000 hi This topic contains some general guidelines on how AirSpeed 5000 supports the use of FTP to transfer media files In general FTP functionality has been tested with a limited number of FTP clients and workflows Based on your particular tools and workflow performance might vary or may require further actions e Jn order to use FTP with AirSpeed 5000 you need to check the FTP option and supply an FTP user name and password in the User s page You cannot use admin or FTP as FTP user names For more information see the The Users Page on page 57 e Regular transfers and FTP transfers share system resources including CPU disk and network bandwidth As activity grows on the system performance can be impacted Therefore we recommend that you limit the total number of simultaneous transfers shared storage and FTP to and from the system to no more than four However depending on your workflow you might be able to sustain more activity Therefore your results may vary The limit of four simultaneous FTP transfers is based on 50mb formats where four channels are in use and transferring data to and from shared storage ISIS If you are using higher bitrates your FTP transfers could be substantially slower The priority of transfers will always be given to Shared storage transfers as opposed to FTP transfers General Guidelines on Using
86. Properties in the Avid Service Framework User s Guide 18 The Login Page The Login Page The Login page provides you with the controls you need to navigate to and log in to the AirSpeed 5000 Management Console For more information see Logging In on page 19 Logging In This topic contains information on how to log into the AirSpeed 5000 Management Console To log into the AirSpeed 5000 Management Console 1 Navigate to the AirSpeed 5000 Management Console for your site AVID AIRSPEED 5000 MANAGEMENT CONSOLE Log In 19 The Login Page 2 Click Log In The Log In Page opens pn AVID AIRSPEED 5000 4 MANAGEMENT CONSOLE 3 Type your password in the Password field The default password is Avid 4 Option If you want to remain logged in click the Keep me logged in check box Selecting this check box will keep you logged in for 48 hours After 48 hours you will need to log in again If you do not select this check box you will get logged out after 20 minutes of inactivity 5 Click the Log In button The Server Information Welcome page opens and displays the following fields AirSpeed Server Model This field displays the type of AirSpeed 5000 or AirSpeed 5500 server that you are logged into AirSpeed Software Revision This field displays the AirSpeed 5000 software revision that is currently installed on this server AirSpeed Hardware Status This field displays t
87. SASexpander 14 Slot 5 SATA 931 513 GB Online Enclosure 6G54Sexpander 14 Slot 7 SATA 931 513 GB Online A Enclosure 6G54Sexpander 14 Slot 8 SATA 931 513 GB Online After the configuration the system might go to initializing mode This takes about 6 or 7 hours To view your progress select Manage gt Show Progress 22 In Windows do the following a Right click on Computer and select Manage The Computer Management dialog box opens b In the Storage tree select Disk Management The Initialize Disk dialog box opens You must initialize a disk before Logical Disk Manager can access it Select disks v Disk 1 7 Disk 2 Use the following partition style for the selected disks MBR Master Boot Record GPT GUID Partition Table Note The GPT partition style is not recognized by all previous versions of Windows It is recommended for disks larger than 2TB or disks used on Itanium based computers fence 145 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 If the Initialize Disk dialog box does not appear you need to go to the diskpart exe utility to clean the previous configuration on Disk 1 by doing the following 23 24 25 Close the Computer Management dialog box Select Start gt Run Type diskpart and press Enter The Diskpart command window opens Type list disk and press Enter At the DISKPART prompt type select disk 1
88. Soft Clip Limiter SoundReplacer SPACE SPACEShift SpectraGraph SpectraMatte SteadyGlide Streamfactory Streamgenie StreamRAID SubCap Sundance Sundance Digital SurroundScope Symphony SYNC HD SYNC I O Synchronic SynchroScope Syntax TDM FlexCable TechFlix Tel Ray Thunder TimeLiner Titansync Titan TL Aggro TL AutoPan TL Drum Rehab TL Everyphase TL Fauxlder TL In Tune TL MasterMeter TL Metro TL Space TL Utilities tools for storytellers Transit TransJammer Trillium Lane Labs TruTouch UnityRAID Vari Fi Video the Web Way VideoRAID VideoSPACE VTEM Work N Play Xdeck X Form Xmon and XPAND are either registered trademarks or trademarks of Avid Technology Inc in the United States and or other countries Footage Arizona Images KNTV Production Courtesy of Granite Broadcasting Inc Editor Producer Bryan Foote Canyonlands Courtesy of the National Park Service Department of the Interior Ice Island Courtesy of Kurtis Productions Ltd Tornados Belle Isle footage Courtesy of KWTV News 9 WCAU Fire Story Courtesy of NBC 10 Philadelphia PA Women in Sports Paragliding Courtesy of Legendary Entertainment Inc News material provided by WFTV Television Inc Avid AirSpeed 5000 AirSpeed 5500 Administrator s Guide v2 8 9329 65457 00 Rev A March 2015 3 26 15 This document is distributed by Avid in online electronic form only and is not available for purchase in printed
89. Speed 5500 server it will be added to your configuration list for future use It will not be automatically activated You will need to activate it manually You cannot not save Avid Framework and other system settings from this page That information can only be saved using the backup and restore system settings on the Backup Restore page For more information see The Backup Restore Page on page 86 You can also backup and restore application settings for an entire system Restoring your settings will overwrite existing configurations apply and activate all settings as required to position the system as a virtual clone of the original backup system This process does not save items such as hostname network information or other OS level information This must be done manually before restoration These configurations can be considered as the customizations you have made to the AirSpeed 5000 or AirSpeed 5500 as they pertain to your workflow In both cases saving a configuration or backing up and restoring a configuration is done via your web browser This file is saved to your default download folder or another location specified by your browser This location is not controlled by the AirSpeed 5000 or AirSpeed 5500 We recommended that you keep these settings separate from the machine 82 The Configurations Page This procedure does not affect your clip database nor does it back it up This is specifically for application sett
90. VD_1 In the Capacity field leave the default of 3 637 In the Units field leave the default of TB Ss 2 ADO In the Initialization state field select No Initialization In the Strip e size field select 512 KB In the Read Policy select Always Read Ahead In the Write policy field select Always Write Back In the I O Policy field select Direct I O In the Access policy field select Read Write In the Disk Cache Policy field select Disabled o mmo pia bis 3 Create Virtual Drive Virtual drive settings o LSI oy Specify parameters for the new virtual drive Drive groups g LSI MegaRAID SAS 9260 4i Bus 9 Dev 0 ER JDrive Group0 RAID 5 Available Capa Virtual Drive 0 VD_0 100 000 MB Virtual drive name VD_1 Capacity 3 637 Units TB v Initialization state No Initialization w Strip size 512KB v Read policy Always Read Ahead w Write policy Always Write Back w 1 0 policy Direct I0 v Access policy Read Write w Disk cache policy Disabled Update Virtual Drive Create Virtual Drive Remove Virtual Drive Cancel Back Next Help 143 18 19 20 k Click the Create Virtual Drive button Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 The Always Write Back Selected dialog box opens 1 Click Yes to confirm the changes for the write policy setting m Click the Next Button The Create Virtual Drive Summary dialog box opens
91. YD_1 7 273 TB Degraded 9 SATA 931 513 GB Online 10 SATA 931 513 GB Online 13 SATA 931 513 GB Online 14 SATA 931 513 GB Online EA2454CO0B1 4 Slot EA2454C00B1 4 Slot EA2454CO0B1 4 Slot EA2454CO0B1 4 Slot EA Unconfigured Drives A2454CO0B1 4 Slot E42454CO0B1 4 Slot 15 SATA 931 513 GB Online 16 SATA 931 513 GB Online 17 SATA 931 513 GB Online 18 SATA 931 513 GB Online 11 SATA 931 513 GB Unconfigured Good 12 SATA 931 513 GB Unconfigured Good Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 9 Clear the existing configuration by doing the following a Right click on the LSI MegaRAID SAS b Select the Clear Configuration option from the list LSI MegaRAID 545 9260 4i Bus 4 Dev 0 gt E a Spanned Drive Group 0 RAID 50 Enable Alarm iG Virtual Drives Start Patrol Read Virtual Drive 0 YD_O 7 273 TB Set Patrol Read Properties ELD Drives Disable 55D Guard Caa Span 0 Enclosure E42454C00B1 4 Scan Foreign Configuration Enclosure E42454C00B1 4 Load Configuration lt gt Enclosure E42454CO0B1 4 Save Configuration Span 1 lt Enclosure E42454CO0B1 4 Set Consistency Check Properties Enclosure E42454CO00B1 4 Schedule Consistency Check Enclosure E42454CO0B1 4 Enclosure EA2454C0081 4 _ Set Adjustable Task Rates lt P Enclosure E42454C00B1 4 Preserved Gache Clear
92. a and or segments as they apply to this new Record template Click the Apply button to accept your changes when you are done 37 The Record Templates Page 5 If you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time the next step is to set up Destination templates For more information see The Destination Templates Page on page 40 Copying an Existing Record Template This procedure contains information on how to quickly create a new Record template by using information contained in an existing Record template This can be done by copying the existing Record template name and then changing the name and settings to match how you want the new Record template to appear This method of creating a new Record template can save time as opposed to creating all of your new Record templates from scratch To copy a Record template 1 Select the template name that you want to copy from the list 2 Type a new name for the template in the New Template Name field 3 Click the Copy button to add the new template to the list below The newly created template will appear in the list with the same video and audio settings as the template you copied it from 4 Modify the settings on your newly named Record template by completing the fields on the screen as they apply to this new Record template including any video audio proxy conversion format DNxHD embedded ancillary data and or segments as they would a
93. a Drives 4 Channel Models e For 2 channel model servers see Identifying Failed Media Drives 2 Channel Models Any disk events are also listed in the Windows Events Log 104 For four 4 channel model servers if you are doing 4 channels of DNxHD 120 145 with proxy Edit While Capture performance will not be real time if a drive fails or is offline Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 For two 2 channel model servers if you are doing 2 channels of DNxHD 120 145 with proxy Edit While Capture performance will not be real time if a drive fails or is offline Clearing Media Disk Warnings from the Avid Health Monitor For any Media Disk Status that is marked as FAILED you can also try to clear the Health Monitor warning For information on how to perform this procedure see the Knowledgebase article called AirSpeed 5000 5500 Clearing Media Disk Warnings from Health Monitor at http avid force com pkb articles en_US compatibility AirSpeed 5000 5500 Media Disk Warnings via Health Monitor Identifying Failed Media Drives 4 Channel Models This topic contains information on how to identify that your AirSpeed 5000 or AirSpeed 5500 four 4 channel model server has one or more failed media drives For a list of media drive LED meanings see AirSpeed 5000 or AirSpeed 5500 Front Panel in the AirSpeed 5000 AirSpeed 5500 Setup Guide To identify failed media drives 1 Determine
94. a failed component green text indicates a passed component The Video section allows you to choose your video format Play Frame and Capture source to test the video output or input for Play and Capture The Audio section allows you to select the Audio and Frequency to test the audio outputs The Disk Performance section allows you to perform additional disk performance tests as instructed by Avid Customer Support Representatives The SDI Raw Rec Play section allows you to test the SDI Raw feed for both record and playout Reviewing Hardware Information The Information section of the Diagnostic window displays hardware information To check the hardware information 1 Navigate to C Program Files x86 Avid Avid AirSpeed Utilities DiagnosticUtilities and select Airspeed5000Test exe Or from the desktop locate the Support Apps folder and select Airspeed5000Test exe The Avid AirSpeed 5000 Hardware Test dialog box opens The version shown in the title bar following screen example is 00 32 You might have a later version and therefore your values might be different 191 Performing System Diagnostics AirSpeed 5000 or AirSpeed 5500 2 channel model servers only contain a single Video I O card Card 1 Therefore they would not display information for Card 2 E AirSpeed 5000 Hardware Test 00 32 1 2 3 Hardware Tests 2 Click the Information icon A text editor opens and displays the information as
95. ader for each field Therefore when using 1080i with the DNxHD 100 format specifically AirSpeed 5000 or AirSpeed 5500 only records ancillary data for field Since closed captioning data arrives on both fields half of it is missing in DNxHD 100 causing unintelligible closed captioning In certain cases some monitors will actually ignore not display the closed captioning This issue affects ONLY 1080i format and DNxHD 100 media using the new embedded ancillary data option not the existing data track method The SEGMENTS section enables you to set up a record segment duration for clips using this Record template 36 The Record Templates Page Field Description Record Segment Option To break captures into smaller more manageable segments type a value in this field Duration Minutes to indicate the duration of each segment in minutes 360 MAX Otherwise you can leave the default value of 0 to record one continuous clip suggested to be no more than 6 hours or 360 minutes This is called a Continuous Record Here are some examples using a clip with a 6 hour duration e Ifyou type 30 in this field the template would record 12 clips each with a 30 minute duration e Ifyou type 12 in this field the template would record 30 clips each with a 12 minute duration All clips will be automatically transferred to Interplay unless the Auto ingest to shared storage Interplay setting is deselected in the Destination Template
96. admin Make sure the Login Mode is set to Full Access 13 Click OK 134 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 14 Click the Logical tab to confirm the location of the failed drive In the following example note the following Inthe Drives tree note the failed drive Slot 07 is missing Inthe Unconfigured Drives tree the drive in Slot 07 appears there This means that it is an un configured media drive Dashboard Physical Logical Ug a51 G2 11 LSI MegaRAID SA5 9260 4i Bus 9 Dev 0 za Drive Group 0 RAID 5 virtual Drive s B O virtual Drive 0 VD_0 100 000 MB Degraded i i Virtual Drive 1 VD_1 3 637 TB Degraded Drives gt A Enclosure 6G54Sexpander 14 Slot 2 SATA 931 513 GB Online meee nclosure 6G54Sexpander 14 Slot 4 SATA 931 513 GB Online gt Enclosure 6G5ASexpander 14 Slot 5 SATA 931 513 GB Online A Enclosure 6G54Sexpander 14 Slot 8 SATA 931 513 GB Online EA Unconfigured Drives Enclosure 6G54Sexpander 14 Slot 7 SATA 931 513 GB Foreign Unconfigured Good 15 In the Drives folder right click on the drive that has failed or is bad and select Replace Missing Drive If the failed bad or missing drive has already been removed it will not appear in the Drives folder 16 In the Unconfigured Drives folder do the following a Right click on the un configured drive and select Change to Unc
97. age 161 e Identifying and Replacing Failed Fans on page 163 e Identifying and Replacing Failed Video I O Boards on page 167 e Accessing the Knowledge Base on page 176 Electrostatic Discharge Precautions Electrostatic discharge ESD can damage disk drives cards and other parts Avid recommends that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling PCIe Cards Always handle cards carefully They can be extremely sensitive to ESD Hold cards only by their edges After removing a card from its protective wrapper or from the server place the card component side up on a grounded static free surface Use a conductive foam pad if available but not the card wrapper Do not slide the card over any surface 95 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Proxy Video Requirements If you are having any problems with viewing Proxy video or the Proxy Viewer make sure of the following Make sure the E drive is shared as Read only Make sure that the user that you are using on the Remote Client system is also present on the OS level of the AirSpeed 5000 or AirSpeed 5500 server Make sure that the proxy status of the clip in the Remote Console states that a proxy is Completed Worki
98. age to navigate to in order to perform a task see Navigating the Management Console on page 22 21 Navigating the Management Console Navigating the Management Console This topic contains information on how to navigate to the Management Console page s in order to perform a specific administrator task or to troubleshoot a problem If you want to Configure your AirSpeed 5000 or AirSpeed 5500 server for the first time Then go to the following Navigate through the following tabs and complete the information as necessary for your site Server Mode tab The mode that you select here dictates some of your configuration requirements For more information see The Server Mode Page on page 25 Record Template tab For more information see The Record Templates Page on page 31 Destination Template tab For more information see The Destination Templates Page on page 40 Record tab For more information see The Record Page on page 44 Playback Output tab For more information see The Playback Output Page on page 47 Users tab For more information see The Users Page on page 57 Inventory tab For more information see The Inventory Page on page 61 Optional Serial Control tab For more information see The Serial Control Page on page 65 Optional GPI tab For more information see The GPI Page on page 66 Optional FTP Folders tab F
99. ailable in the user interface HD Cross Convert This type of conversion only has one possible outcome which is Anamorphically based on the incoming video standard If you have 1080i it is automatically converted to 720p If you have 720p it is automatically cross converted to 10801 There is no selection in the User Interface for HD Cross Convert For more information on using UDX Conversion see The Playback Output Page on page 47 UDX Terms and Examples This section describes the relevant UDX terms used in this guide to explain the video format behavior that occurs when various UDX options are selected Examples are included where necessary Terms described include the following Pillarbox Letterbox Center Crop Anamorphic Active Format Description AFD AutoAFD 217 Up Down Cross UDX Conversion Pillarbox A Pillarbox image typically means black pillars are placed on either side of an image when it is up converted from a 4 3 image to a 16 9 image Pillarbox is a selection in the Up Convert and SD Cross Convert list boxes If Pillarbox is selected when up converting a 4 3 image to a 16 9 image black pillars are placed on either side of the image 4 3 SD Image Up Converted to 16 9 HD Pillarbox Example The example below shows a 4 3 SD image and then the same image after it was up converted to an HD 16 9 pillarbox image A Letterbox image typically means black bars are placed on the top and bott
100. ame and settings to match how you want the new FTP folder to appear This method of creating a new FTP folder can save time as opposed to creating all of your new FTP folders from scratch 72 The FTP Folders Page To copy an FTP folder 1 Select the FTP folder name that you want to copy from the list 2 Type a new name for the FTP folder in the New FTP Folder Name field 3 Click the Copy button to add the new FTP folder to the list below The newly created FTP folder will appear in the list with the same attributes and settings as the FTP folder you copied it from 4 Modify the FTP folder on your newly named FTP folder by completing the FOLDER OPTIONS section of the page as they apply to this FTP folder 5 Click the Apply button to accept your changes when you are done Modifying an Existing FTP Folder This procedure contains information on how to modify the settings in an existing FTP folder To modify an existing FTP folder 1 Select the FTP folder name that you want to modify from the list 2 Modify any attributes that you want to change on the FTP folder by completing the FOLDER OPTIONS section of the page as they apply to this FTP folder 3 Click the Apply button to accept your changes when you are done Deleting an FTP Folder This procedure contains information on how to delete an FTP folder When you delete an FTP folder it is removed from the list To delete an FTP folder 1 Select the name of the FTP fol
101. ame of different spans Unused disk Drives are not properly connected 99 Action Required None None Nothing needs to be done to the flashing online media drives However look for a failed solid Red LED indicating a failed media drive If you find one replace it as soon as possible The failed solid Red LED media drive should be replaced as soon as possible None None You have some time but you should plan on replacing the suspect drive at your earliest convenience Replace this media drive None Remove and reinsert the media drives properly Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 For information on removing media drives see one of the following topics depending on your model e Removing and Replacing Media Drives 4 Channel Models on page 106 e Removing and Replacing Media Drives 2 Channel Models on page 133 Media Drive Operations and Expected LED Behavior This topic provides information on some examples of some basic operations regarding media drives that when performed cause media drive LEDs to behave e g Turn on flash etc Some example media drive operations and expected LED behavior are discussed in the following table Examples of Media Drive Operations and Expected LED Behavior Operation LED Behavior Moving a set of Before scanning the foreign configuration and importing all the drives all drives display solid configured media Blue LED
102. ansfer method and does not require extensive temporary storage to move files 209 FTP Workflow Examples e Filezilla For information navigate to http filezilla project org When using the Filezilla workflow we have tested up to two transfers at a time Filezilla does not allow for direct system to system storage as it requires intermediate storage local or shared Transfer Manager Client v2 5 e Transfer Manager Engine v2 5 e NewsCutter v10 0 x or Symphony v6 0 x Working with Sony MPEG 2 HD Decks If your Sony deck can be connected to a network and has FTP capabilities then you can use the FTP functionality available in AirSpeed 5000 to move media from the deck to the server The following notes apply to Sony MPEG 2 HD deck integration when used with the AirSpeed 5000 Remote Console Transfers from AirSpeed 5000 to a Sony deck are not supported AirSpeed 5000 outbound transfers are done with stereo pairs and Sony decks only accept mono tracks of audio Depending on the FTP client you are using there might be settings that are different For the following workflow examples we have used Filezilla and Flash FXP to demonstrate the basic steps to use FTP with AirSpeed 5000 Transferring Media Between Two AirSpeed 5000 or 5500 Servers This topic contains information on how to use Flash FXP to transfer media between two AirSpeed servers using the AirSpeed 5000 Remote Console This workflow example uses Flash FXP as the
103. ansferring Media Between Two AirSpeed 5000 or 5500 Servers on page 210 e Transferring Media Between AirSpeed 5000 or 5500 and Omneon Servers on page 211 e Transferring Media Using Final Cut Pro and FTP on page 211 e Transferring Media Using FCP Filezilla FTP with DNxHD on page 213 Software Revisions Tested for FTP We performed our workflow testing using the following software products and revisions Other tools and workflows might offer different options Look through the requirements and determine which solutions meet your needs e XDCAM transfer For information navigate to http pro sony com bbsc ssr micro xdcam resource downloads bbsccms assets micro xdcam downloads XDCA MSoftwareDownload shtml apps e DNxHD codecs for QuickTime For information navigate to http avid custkb com avid app selfservice search jsp docid 372311 FCP 7 0 ON MAC OS X 10 6 6 e MXF4MAC MXF Import FCP and MXF Export Suite Packages For information navigate to http home mxf4mac com index php application plugins html e Episode6 For information navigate to http www telestream net episode overview htm e FlashFXP For information navigate to http www flashfxp com When using the FlashFXP workflow we found no issues The FlashFXP workflow transfers one at a time from the queue Display localization might not appear to work although transfers are still successful FlashFXP allows for the most direct system to system tr
104. atch 4 Channel Model Servers A This topic contains information on how to re RAID your media drives in the event that two or more media drives from the same array have failed Before you perform this procedure you must take your system off air as the media disk replacement process can cause possible problems with video playout Depending on the amount of data as well as the activity in the disk array the task of replacing a drive can take a considerable amount of time This procedure creates a new RAIDS50 drive group on the AirSpeed 5000 or AirSpeed 5500 server Before you begin this procedure you must have already removed the physical media drives from the chassis and replaced them with new drives as described in Steps 1 7 of the topic Removing and Replacing Media Drives 4 Channel Models on page 106 To re RAID Media Drives from scratch 1 On the AirSpeed 5000 or AirSpeed 5500 server right click on Computer and select Manage The Computer Management dialog box opens 2 In the Storage folder select Disk Management The Disk Management window opens 3 Right click on the RAW partition in Disk 1 and select Delete Volume from the menu If Disk lalso appears right click on the RAW partition in Disk 2 and select Delete Volume from the menu 111 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 The Disk Management dialog box should appear as in the following example velme tavout Type Fie system s
105. ately sized for your AirSpeed 5000 or AirSpeed 5500 server This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption For more information see Uninterruptible Power Supply UPS in the AirSpeed 5000 AirSpeed 5500 Setup Guide To replace a power module 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 95 2 Make sure you have a replacement or spare power module before you continue with the procedure 3 Power down the server and unplug all peripheral devices and the AC power cables A The power module must be unplugged before you remove it 4 Push the latch towards the handle and remove the power module by pulling on the handle Removing a Power Module A Latch B Handle 5 Insert the replacement power module 7020 30552 00 into the power supply cage until it clicks into place 6 Reconnect all peripheral devices and the AC power cords into the server The server will automatically power up without having to turn on the Power switch 162 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Identifying and Replacing Failed Fans gt e m In the event that you have one or more fan failures you can replace them First you must identify which fan has failed Then once you know which fan it is you need to figure out when you can replace it The system does not need to be taken offline or pow
106. atically removed from the drive array In the event that you have one or more failing or failed media drives you can replace them First you must be able identify which drive s has failed Below is an example of the Avid Health Monitor showing the Media Drive Raid Status in a STATE_DEGRADED state three drives marked as Failed and one drive marked as STATE_FAILED OSOSOOCHEEESSGSGSOSGSOSSGCES Media Drive Raid Level Media Drive Raid Status Media Disk 1 Vendor Media Disk 2 Vendor Media Disk 3 Vendor Media Disk 4 Vendor Media Disk 5 Vendor Media Disk 6 Vendor Media Disk 7 Vendor Media Disk 8 Vendor Media Disk 9 Vendor Media Disk 10 Vendor Media Disk 1 Status Media Disk 2 Status Media Disk 3 Status Media Disk 4 Status Media Disk 5 Status Media Disk 6 Status Media Disk 7 Status Media Disk 8 Status Media Disk 9 Status Media Disk 10 Status RAID50 STATE_DEGRADED OND WWD1 O03FBYx 0 1 1 2 VD VWWD1 O03FBYC0 1 1 2 VD WWD1 O03FBYx 0 1 1 2 VD WD1 003FBYx 0 1 1 2 OND VWWD1 O03FBYx 0 1 1 2 VD WD1 003FBYx 0 1 1 2 OND VWWD1 O03FBYx 0 1 1 2 OND WWD1 OO3FBYx 0 1 1 2 WD VY D1 O03FBY 0 1 1 2 OND VWWD1 OO3FBYx 0 1 1 2 STATE_FAILED Failed Failed Failed STATE_ONLINE STATE_ONLINE STATE_ONLINE STATE_ONLINE STATE_ONLINE STATE_ONLINE 102 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Drives that are not performing at a satisfactory level might be at ri
107. ation on how to activate new features and options for your AirSpeed 5000 or AirSpeed 5500 server In this procedure you also need to set your activation methods for this server depending on whether or not it has Internet access The 25 digit Device ID and I1 digit System ID fields will be pre populated only if you have entered your I 1 digit Avid System ID in the Server Mode page Depending on your license type e g trial version etc you might have an expiration date However most licenses do not have an expiration date If your license does have an expiration date the next time your system is restarted after it expires your license will be deactivated and that feature or option will not be available You will need to acquire a new license to regain the feature or functionality 75 MA Oh The Activation Page To activate new features and options 1 Confirm that your System ID is entered in the Server Mode page Once entered it will automatically populate on the Activation page When you enter a valid Activation ID the Activate button becomes enabled 2 Select the method by which you want to activate the new feature s Options are gt Direct Activation Select this option if the AirSpeed 5000 or AirSpeed 5500 server has direct access to the Internet gt Indirect Activation Select this option if the AirSpeed 5000 or AirSpeed 5500 server does not have direct access to the Internet or if a bin file has been supplied
108. autions on page 179 and Safety and Regulatory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide 2 Option For 4 channel model servers only Gently replace the bottom Video I O board VIO 2 into the riser card 3 Gently replace the top Video I O board VIO 1 into the riser card slot 4 Replace the Board Locking Bracket back down into its slot and tighten the thumbscrews 186 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 5 Reattach the SATA and Power cables for each Video I O board VIO 1 VIO 2 as follows a Reattach the Power Harness yellow and black cable to the Video I O board b Reattach the two SATA red cables to the Video I O board Make sure the SATA cables are connected Top to Top and Bottom to Bottom Sata Connection Sata Connection 187 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 6 Replace the Hold Down Bracket by sliding it back into place Once in place tighten the thumbscrews Lift the LSI cable that goes along the side of the chassis so that the Hold Down bracket sits at the bottom of the chassis in its slot then tighten the thumbscrews Hold Down Bracket LSI Cable Hold Down Bracket slots 188 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 7 Reattach the Card guide and tighten the thumbscrews When reattaching the Card guide make sure the Video I O boards and Hydra card bottom are secured in t
109. b B e fOO aee imere pemen man aoee aaron e Bl ISIS Transfer 3 1080i50 DNx120 PCM16 16CH 5Min 1080i50 DNx120 PCM16 16CH 5Min Running Outgoing 2012 06 18 11 27 40 false as El 79 Field Job Type ID Video ID Name Status Direction Start PWT The Job Status Page Description The job type for this operation Options are ISIS Transfer When selected Ingest has the outgoing ISIS transfer Therefore cancelling this job only affects the ISIS transfer not the ingest SendToPlay has the incoming ISIS transfer Cancelling this job is like cancelling the transfer from Transfer Status window in the Editor If there is a Create Proxy job associated with this ISIS transfer it will also be cancelled FTP Transfer When selected the FTP transfer will be cancelled If there is a Create Proxy job associated with this FTP transfer it will also be cancelled Create Proxy When selected the proxy generation will be cancelled and the clip shown in the AirSpeed 5000 or AirSpeed 5500 Remote Console will have No Proxy listed as its Proxy status The identification number relating to the Job Type When viewed with the Job Type this creates a unique combination The Video ID of the clip being transferred The name of the clip being transferred The status for the transfer Options are Running Pending Cancelled Completed The direction of the transfer to or from the server
110. cates that you want to export ancillary streams in the MXF OPIA file Export mono audio If this value is selected it enables you to export mono audio Use master MOB id as filename If this value is selected it allows you to use existing master MOB information to set the name on the exported file Some workflows require this This is an export only option Importing files with names longer than 32 characters will result in truncated names due to restrictions on VideoID length which is defined by the original file name Proxy Export Folder Type the name of the folder you are using for proxy export Creating a New FTP Folder This procedure contains information on how to create a new FTP folder This method creates a new FTP folder from scratch To create a new FTP Folder 1 In the New FTP Folder Name field type the name of the new FTP folder that you want to create The Add and Copy buttons become enabled 2 Click the Add button to add the new FTP folder to the list below 3 Add detail to your newly named FTP folder by completing the FOLDER OPTIONS section of the page as they apply to this FTP folder 4 Click the Apply button to accept your changes when you are done Copying an Existing FTP Folder This procedure contains information on how to quickly create a new FTP folder by using information contained in an existing FTP folder This can be done by copying the existing FTP folder name and then changing the n
111. cessary when configuring AirSpeed 5000 in an Interplay Production mode If configuring for Interplay Production mode do the following e Configure your Avid Service Framework to properly join the Interplay Production environment as described in the topic Configuring the Avid Service Framework for Interplay Production Mode on page 18 For additional information see Avid Workgroup Properties in the Avid Service Framework User s Guide e Inthe AirSpeed 5000 Management Console on the server do the following On the Server Mode page specify Interplay Production mode and complete the Workgroup information Onthe Record Template page create a Record template that is customized for your needs On the Destination Template page create a Destination template that uses a valid workspace on your shared storage You can set the Clip name and Tape ID if you want On the Record page set channel configurations Onthe User s page create users with the same credentials as Interplay users so they will be able to access the AirSpeed 5000 server inventory via the AirSpeed 5000 Remote Console on the Avid Editor e On the Avid Editor do the following Install your application Media Composer NewsCutter or Symphony Install ISIS Management Console Configure your Avid Service Framework to properly join the Interplay Production environment as described in the topic Configuring the Avid Service Framework for In
112. channel to exhibit when playback stops The following options are available Show Last Frame When selected and the playing clip stops the last frame of the clip will be displayed on the Output e Show Black When selected and the playing clip stops a black frame will be displayed on the Output Output EE When For each channel 1 4 check this box to output an E E signal for an idle channel ma The E to E signal that passes through is based on the video standard that is currently set in the Record Templates page and not the Playback page For example if the video standard for the Record Template is set to 1080i the incoming signal on that channel must be 1080i for it to display on output If the video signal is not 1080i on the input the output will show black Output Ancillary For each channel 1 4 check this box to allow the ancillary data to be played out from the Data AirSpeed 5000 or AirSpeed 5500 server 48 Field VITC Playback Line SD AFD Playback Line Output Timecode Based on Clip Time Enable Slow Motion Output Format Behavior The Playback Output Page Description For each channel 1 4 select the VITC playback line number in which you want to output VITC timecode For NTSC VITC playback is supported on Lines 12 19 For PAL VITC playback is supported on Lines 9 22 For each channel 1 4 select the SD AFD playback line number in which you want to output SD AFD timecode For NTS
113. cropped off If the 4 3 image was a letterboxed image the black bars will be removed e AutoAFD LB If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Letterbox LB e AutoAFD PB If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Pillarbox PB e AutoAFD Crop If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Center crop Crop For information on how this type of automatic conversion works with AirSpeed 5000 or AirSpeed 5500 including examples see SD Cross Convert AFD Examples on page 225 34 Field HD Up Convert SD Down Convert AUDIO STREAMS PAIRS The Record Templates Page Description HD Up Convert list box options e Pillarbox If selected when up converting a 4 3 SD image to a 16 9 HD image black pillars are placed on either side of the HD image e Center crop If selected when up converting a 4 3 SD image that already contains a letterboxed image to a 16 9 HD output this would remove the black bars from the top and bottom of the image e AutoAFD PB If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select
114. cular tape you can type in a Tape name in this field Otherwise leave this field blank The Project Path enables you to type the name of a sub folder in the Interplay database Projects folder in which to store the ingested clips This field is optional and is not necessary if you manage ingest through Interplay Capture which overwrites this setting When typing the Project path you do not need to start with a slash The software will add it for you If you do type a slash it should be a forward slash However if you accidentally type a backward slash the software will change it to a forward slash for you Example PJK_PROJECT FROM_ASS5K In most cases do not specify a folder in the Proxy Project Path field because it creates an unnecessary clip AirSpeed 5000 or AirSpeed 5500 creates metadata in catalogs and incoming media by default Specify the workspace from your Shared storage ISIS 5000 or 7000 in which AirSpeed 5000 or AirSpeed 5500 should store the ingested media You must specify a workspace Option If you want to store the high res media and the H 264 proxy media in different Avid ISIS workspaces you would select the desired workspace in this field 41 Field Transfer Ancillary Data Auto ingest to shared storage Interplay The Destination Templates Page Description Option If selected the ancillary data track is transferred If not selected the ancillary data track is not transf
115. d provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation This software is provided as is without express or implied warranty Copyright 1995 Trinity College Computing Center Written by David Chappell Permission to use copy modify and distribute this software and its documentation for any purpose and without fee is hereby granted provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation This software is provided as is without express or implied warranty Copyright 1996 Daniel Dardailler Permission to use copy modify distribute and sell this software for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific written prior permission Daniel Dardailler makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty Modifications Copyright 1999 Matt Koss under the same license as above Copyright c 1991 by AT amp T Permission to use copy modify and distribute this
116. d 5000 or AirSpeed 5500 Moving System OS and Media Drives to a Different System This topic contains information on how to move your System OS and Media drives to a new system and how to deactivate your licenses before doing so If Customer Service detects a potential hardware problem or defect with your AirSpeed 5000 or AirSpeed 5500 server they might recommend that you send the system back to Avid for evaluation In this case you could retain the information on your system OS and media drives by moving them to a different system If the System OS drives or media drives are swapped or re imaged the information containing the licenses is removed Therefore you must deactivate all active licenses before performing this procedure To move System OS and Media drives to a different system 1 Deactivate all Active licenses using the De activation page of the AirSpeed 5000 Management Console For more information The Deactivation Page on page 77 Power down your old server Remove the System OS and media drives from the old server and replace them in the new server For more information see the following topics Replacing System Drives in the Chassis on page 157 Removing and Replacing Media Drives 4 Channel Models on page 106 Place the System ID sticker from the old server over the System ID on the new server that you are moving the drives to You will need to keep the old System
117. d Audio Formats on page 208 207 Supported Video and Audio Formats Supported Video and Audio Formats This topic contains the supported video and audio formats supported by the AirSpeed 5000 or AirSpeed 5500 server This information is also available in the Specifications chapter of the AirSpeed 5000 AirSpeed 5500 Setup Guide Supported Video formats are listed below e DV25 e DV50 IMX30 IMX50 e HDV25mb e MPEG 2 HD 35mb 10801 e MPEG 2 HD 17 5mb 10801 e MPEG 2 HD 35mb 10801 e MPEG 2 HD 50mb 10801 e MPEG 2 HD 50mb 720p e MPEG 2 HD 35mb 720p DNxHD 120 145 8 bit 1080i DNxHD 120 145 8 bit 720p e DNxHD 185 220 10 bit 10801 e DNxHD 185 220 10 bit 720p e DNxHD 85 100 8 bit 720p e DNxHD 85 100 8 bit 10801 e AVC Intra 50mb 10801 e AVC Intra 50mb 720p e AVC Intra 100mb 1080i e AVC Intra 100mb 720p For Audio we support the following e Sample rate 48kHz e Bit depth PCM16 PCM24 e Dolby E 5 1 Preservation 208 FTP Workflow Examples FTP Workflow Examples This topic contains some common FTP workflows that have been tested with AirSpeed 5000 and a representative FTP client FlashFXP allows you to connect to two different FTP sources at the same time allowing you to move clips directly between FTP servers from one to another The following topics are included e Software Revisions Tested for FTP on page 209 e Working with Sony MPEG 2 HD Decks on page 210 Tr
118. d LEDs 100 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Examples of Media Drive Operations and Expected LED Behavior Continued Operation LED Behavior Repairing two media The following behaviors are observed during different stages of the process drives that were After replacing the two new media drives in different spans power on the system the farled by the LSI AirSpeed 5000 application not running and no disk access on the media drives you MegaRAID on should notice the following controller in different spans The two new media drives display solid Blue LEDs and no Red LEDs The remaining eight media drives display fast flashing Blue and Red LEDs e After Replacing missing Drive in the LSI MegRAID Storage Manager the media drives will appear as follows The two new media drives display solid Blue LEDs and slow flashing Red LEDs The remaining eight media drives display solid Blue LEDs and fast flashing Red LEDs After rebuild has started The two new media drives display fast flashing Blue LEDs and slow flashing Red LEDs The remaining eight media drives display fast flashing Blue LEDs and fast flashing Red LEDs ReRAIDing media After replacing two or more in this case four media drives in the same span with the drives from scratch AirSpeed 5000 application and the Transfer Manager not running and no disk access to media because of multiple drives you should notice
119. der that you want to delete from the list 2 Click the Delete button to delete the FTP folder from the list below 73 The Activation Page The Activation Page The Activation page enables you to view your Activation status currently active features and options and to activate additional features and options for your AirSpeed 5000 or AirSpeed 5500 server To upgrade your system or options you must have an Activation ID for the upgrade or option you are requesting The Activation ID is a 16 character number that appears on your Avid Entitlement Certificate which will be mailed to you when you purchase an upgrade or option If you are unsure what your AirSpeed 5000 or AirSpeed 5500 has for options or licensing or need to add licensing it is done here You will also be able to find your System ID and Device ID here If you are activating using the offline method due to being on a private network or if you have network connection issues Customer Support will provide a bin file for you to use when activating your licenses If you have any questions refer to www avid com avidlicensing or contact Avid Customer Support 74 The Activation Page The following table describes the fields used on the Activation page Field Description ACTIVATION This section lists the status and description of the various features that are active on your STATUS AirSpeed 5000 or AirSpeed 5500 server It also lists the expiration date
120. e destination as MXF files and can be navigated to with the Finder The MXF files will retain the Video ID from the AirSpeed 5000 or 5500 database 6 Drag the MXF files into an open FCP bin They will be treated like masterclips 7 Edit the sequence 8 When you are done editing the sequence export it by doing one of the following gt Navigate to File gt Export gt MXF4mac GC Make sure MXF4mac software is up to date and that codec licenses are present or some codecs may not function properly during export gt Right click on the sequence and choose Export 9 Select corresponding compression format and bit rate from the menu and save the resulting MXF OPla file back on your Shared storage ISIS This will begin an export 10 Once the export is complete locate the file on shared storage using FlashFXP or Filezilla and drag it to the AirSpeed 5000 database to initiate the transfer Once transferred the clip will be playable in the AirSpeed 5000 Remote Console 212 FTP Workflow Examples Transferring Media Using FCP Filezilla FTP with DNxHD This topic contains information on how to transfer media to and from an AirSpeed 5000 or 5500 server to a Final Cut Pro editor using FTP and DNxHD format MXF4mac lacks a DNxHD option for export Therefore Episode is used instead 720pDNxHD media must be opened via QuickTime and saved as HD 720p before importing into FCP or the editor may be unable to play the media T
121. e to be re imaged In each case you would need to Deactivate the licenses attached to the Device ID to enable it on the same or a different system The license can be activated only once without deactivation i e you cannot activate the same license on a different AirSpeed 5000 or AirSpeed 5500 without deactivating first If you do want to upgrade your system or options you must have an Activation ID for the upgrade or option you are requesting The Activation ID is a 16 character number that appears on your Avid Entitlement Certificate which will be e mailed to you when you purchase an upgrade or option Deactivating Features This topic contains information on how to deactivate any currently active features or options on the AirSpeed 5000 or AirSpeed 5500 server The AirSpeed 5000 or AirSpeed 5500 server must have Internet access to deactivate an active feature or option To deactivate features 1 Select the check box in the Deactivate column next to the feature or option that you want to deactivate 2 Click the Deactivate button The feature or option will be deactivated and removed from the CURRENT ACTIVATIONS table Ef The Restart Page The Restart Page The Restart page enables you to restart certain software components of the AirSpeed 5000 or AirSpeed 5500 server or the server itself WARNING The use of any buttons on this page will interrupt playouts recordings and transfers USE WITH CAUTION Arm Running
122. ect the IP address of the AirSpeed 5000 or AirSpeed 5500 server in the IP Address field and click Login The Enter User Name amp Password dialog box opens 7 Type the local machine login credentials a Inthe User Name field type amsuser b In the Password field type is admin c Click Login The LSI MegaRAID Storage Manager application opens 113 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 8 Click the Logical tab to confirm that the failed drives are in the same Span and that the new drives you inserted appear in the Unconfigured Drives tree In the following example note the following In the Drives tree Span 0 has two failed drives Slot 11 and Slot 12 In the Unconfigured Drives tree notice that the drives in Slot 11 and Slot 12 appear there as Unconfigured Good This indicates that they are new un configured media drives Physical E a51 mule3 global avidww com i Spanned Drive Group Virtual Drives amp Drives Span 0 Enclosure lt Enclosure gt Enclosure Ww Span 1 gt Enclosure Enclosure Enclosure Enclosure gt Enclosure Enclosure Enclosure LSI MegaRAID SAS 9260 4i Bus 4 Dev 0 0 RAID 50 EA2454CO0B1 4 Slot EA2454CO0B1 4 Slot EA2454C00B1 4 Slot EA2454C00B1 4 Slot 114 B O virtual Drive 0 YD_0 100 000 MB Degraded a virtual Drive 1
123. ed Fan module 5A v v v v v v v 163 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 The following is an example showing a red x next to the Fan 3A Speed and 0 RPM This indicates Fan 3A has failed and must be replaced Media Disk 1 Status STATE_ONLINE Media Disk 2 Status STATE_ONLINE Media Disk 3 Status STATE_ONLINE Media Disk 4 Status STATE_ONLINE x A airspeed g B v Media Disk 5 Status STATE_ONLINE PS as1 022 2 Media Disk 6 Status STATE_ONLINE gt a51 g2 4 2 Media Disk 7 Status STATE_ONLINE gt B a51 g2 5 Media Disk 8 Status STATE_ONLINE gt a51 92 6 2 Media Disk 9 Status STATE_ONLINE gt 51 928 Media Disk 10 Status STATE_ONLINE b a51 02 9 v Power Supply 1 OK Power Supply 2 OK Base Board VRDO Temperature 33 degrees Base Board VRD1 Temperature 26 degrees C Base Board Inlet Temperature 22 degrees C AD 01 Voltage 0 99 Volts AD 02 Voltage 0 95 Volts AD 03 Voltage 3 04 Volts AD 04 Voltage 3 35 Volts AD 05 Voltage 3 35 Volts AD 06 Voltage 5 1 Volts AD 07 Voltage 12 06 Volts Fan 14 Speed 5 800 RPM Fan 1B Speed 4 700 RPM Fan 24 Speed 5 900 RPM Fan 2B Speed 4 700 RPM Fan 34 Speed 0 RPM Fan 4A Speed 6 800 RPM Fan 5A OS Drives Speed 8 600 RPM Y B a51 g2 devo1 2 Avid Monitoring Gateway Service Avid Workstation Service gt a51 mule2 gt a51 shi z800 2 gt a51 vs eng2 gt a51 vs mb gt astdevsk
124. ed5000Test exe When you start the diagnostic program it searches the system for the attached Avid hardware and product software Once the diagnostic program starts it identifies the product and displays the information at the top of the Diagnostic window Once the diagnostic window is open the diagnostic program is ready to run For information on starting the Diagnostic program see Starting the Hardware Test on page 193 This chapter includes the following topics e Diagnostic Window Explained e Reviewing Hardware Information e Starting the Hardware Test e Playing a Video Frame e Capturing from an External Video Source e Testing Audio Outputs Capturing from the Play Frame Video Loopback Mode e Testing Disk Performance e Testing the SDI Raw Feed e Viewing Error Logs e Diagnostic Test Failed 190 Performing System Diagnostics Diagnostic Window Explained The diagnostic window is divided into following sections The Information section displays revision and identification information about the Avid hardware including Base Board Information and VIO Board information The Hardware Test allows you to select the loopback cables that are connected to your system When one of these cables is selected for testing the required connection information is displayed in the Required Connections area If the test fails the log information and error reporting displays in a separate Information Window Red text indicates
125. eed 5500 7 Type the local machine login credentials a Inthe User Name field type amsuser b In the Password field type is admin c Click Login The LSI MegaRAID Storage Manager application opens 8 Click the Logical tab to confirm that the new drives you inserted appear in the Unconfigured Drives tree In the following example note the following Inthe Drives tree the failed drives Slot 4 and Slot 7 are missing Inthe Unconfigured Drives tree notice that the drives in Slot 4 and Slot 7 appear there as Unconfigured Good This indicates that they are new un configured media drives Dashboard Physical Logical g 51 62 11 LSI MegaRAID SAS 9260 4i Bus 4 Dev 0 amp Drive Group 0 RAID 5 amp Virtual Drive s Virtual Drive 0 D_0 100 000 MB Degraded i T O Virtual Drive 1 YD_1 3 637 TB Degraded Drives gt Enclosure 6G5ASexpander 14 Slot 2 SATA 931 513 GB Online P Enclosure 6G54Sexpander 14 Slot 5 SATA 931 513 GB Online A Enclosure 6GS4Sexpander 14 Slot 8 SATA 931 513 GB Online EA Unconfigured Drives e Enclosure 6GSASexpander 14 Slot 4 SATA 931 513 GB Foreign Unconfigured Good Enclosure 6G54Sexpander 14 Slot 7 SATA 931 513 GB Foreign Unconfigured Good 139 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 9 Clear the existing configuration by doing the follow
126. egin A capturing clip can be transferred and played out on another AirSpeed 5000 or 5500 or Omneon server However the Omneon server must keep reloading the clip to update the video playout Transferring Media Using Final Cut Pro and FTP This topic contains information on how to transfer media between an AirSpeed 5000 or 5500 server and a Final Cut Pro editor using FTP for SD and MPEG 2 HD formats E This workflow supports all 1080i and 720p formats except 720p DNxHD For DNxHD formats see Transferring Media Using FCP Filezilla FTP with DNxHD MXF4Mac must be installed in advance to work with MXF OPla files in Final Cut Pro When using Final Cut Pro FTP workflow you need to install the following components e Avid QT Codecs for DNx support e MXF4Mac Sony XDCAM Transfer For MPEG 2 HD FTP Workflow Examples Episode version 6 for DNxHD or AVC Intra e Filezilla Transferring media using Final Cut Pro and Filezilla FTP for SD and MPEG 2 HD 1 Open a project in Final Cut Pro 2 Log into your shared storage and your AirSpeed 5000 or 5500 in FlashFXP or Filezilla 3 Navigate to the FTP SERVERNAME active clips directory on the AirSpeed 5000 or 5500 4 Navigate to the chosen destination on shared storage 5 Select the clips to be transferred and drag them from one panel to the other in the FTP client The transfer will begin Once the files are transferred to shared storage they will reside at th
127. el 129 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 43 In the Format Partition dialog box do the following a b c d e Select the Format this volume with the following settings option Set the Allocation unit size to 64K Change the Volume label to Media Make sure the Perform a quick format check box is selected Click Next 44 Click Finish After the format is complete the drive should show Healthy Primary Partition Healthy Active Recovery Partiti Healthy Boot Page File Crash Dump Primar 97 MB RAW Healthy Primary Parti Media E 7447 78 GB NTFS Healthy Primary Partition 45 Right click on the Disk 2 drive icon and select Convert to Dynamic Disk from the list The Convert to Dynamic Disk dialog box opens Convert to Dynamic Disk x Select one or more basic disks to convert to dynamic disks Disks 130 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 46 Make sure only Disk 2 is selected checked and click OK A Confirmation dialog box opens 47 Click Convert on the Confirmation dialog box A Warning message dialog box opens 48 Click Yes on the Warning message dialog box The following is an example of how the window should appear when you are done LDisk 0 Basic OS C 232 88 GB 10 00 GB 222 88 GB NTFS Online Healthy Active Recovery Partiti Healthy Boot Page File Crash Dump Primar
128. elect one of these options 1080i NTSC or 720p AirSpeed 5000 or AirSpeed 5500 will play all clips at the corresponding output format gt Switch on Fly If you select this option the software ignores what the video standard is set to for a given channel and the video standard for the channel automatically switches to that of the clip that is currently playing in the channel Playing clips back to back is not supported with the Switch on Fly option You must unload the clip before cueing the next one 7 gt 1080i SD 720p No UDX If you select one of these options the AirSpeed 5000 or AirSpeed 5500 server will only play the specified format and will reject other formats attempted to be played out of the channel gt SD Output Format 4x3 or 16x9 If you select one of these options the AirSpeed 5000 or AirSpeed 5500 server will play all clips at the corresponding output format Depending on what option you selected in the Output Format Behavior field select the conversion options that apply to each channel in the following fields SD Cross Convert Up Convert Down Convert Depending on what Output Format Behavior you selected certain fields might be disabled 8 10 Option If you want to adjust the horizontal or vertical output timing of the video relative to the reference signal for each channel type your values in the Lines Max field for coarse vertical adjustments or in the Microseconds
129. ens Select your workgroup In the Hosts column select the AirSpeed 5000 or AirSpeed 5500 that you want to look at In the left pane for the selected AirSpeed 5000 or AirSpeed 5500 click the service you want to review Options are gt Integration Service gt Avid Workstation Service gt Device Service Optional Information for the selected service populates in the right pane of the dialog box Click the down arrow or yellow triangle next to the failed component for the selected service For more information on using the Avid Health Monitor see the Avid Service Framework User s Guide 94 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 This section contains information on how to troubleshoot your AirSpeed 5000 or AirSpeed 5500 server and add and replace certain hardware components that have failed including media drives system drives fans and Video I O boards This section contains the following topics e Electrostatic Discharge Precautions on page 95 e Proxy Video Requirements on page 96 e Working with Media Drives on page 96 e Moving an Entire RAID Array to Another Chassis on page 151 e Replacing System Drives in the Chassis on page 157 e Moving System OS and Media Drives to a Different System on page 160 e Removing and Replacing the Server Main Cover on page 161 e Replacing Power Modules on p
130. epending on the AFD code Ifno AFD exists and you select this option the scaling is Pillarbox PB AutoAFD Crop If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Center crop Crop Anamorphic If selected when up converting a 16 9 SD image to a 16 9 HD format the image would be scaled vertically and horizontally using all pixels anamorphically For information on how this type of automatic conversion works with AirSpeed 5000 or AirSpeed 5500 including examples see Up Convert AFD Examples on page 223 Down Convert list box options Letterbox If selected when down converting a 16 9 HD image to a 4 3 SD image black bars are placed on the top and bottom of the SD image Anamorphic If selected when down converting a 16 9 HD image to a 16 9 SD format the image would be scaled vertically and horizontally using all pixels anamorphically Center crop If selected when down converting a 16 9 HD image to a 4 3 SD full screen output the right and left sides are cropped and if the image was a pillarboxed image the pillars are removed AutoAFD LB If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Letterbox LB AutoAFD Crop If AFD exists in the incoming video the scaling is automatic depending on the AF
131. ered down before replacing fans In the event that two 2 or more fans fail the system will shut down When replacing a Fan module that contains two fans e g 1A 1B or 2A 2B do not remove the failing fan module one fan is still working until you have the replacement Once you remove the old Fan module for replacement you need to insert the replacement within one 1 minute or else the system will shut down Before you begin you must obtain replacement fans for your AirSpeed 5000 or AirSpeed 5500 server For more information see Field Replaceable Parts on page 91 To identify and replace failed fans 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 95 and Safety and Regulatory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide 2 Identify which fan has failed by doing the following a Open the Health Monitor b Locate your server and expand the list c Select Avid AirSpeed 5000 Integration Service d Inthe Hardware Status area scroll to the Fan Speed area and if you notice a red x and 0 RPM next to any of the fans it indicates a failed fan The list in the Health Monitor maps to the actual Fan modules as follows Fan 1A Speed Fan module 1A 1B Fan 1B Speed Fan module 1A 1B Fan 2A Speed Fan module 2A 2B Fan 2B Speed Fan module 2A 2B Fan 3A Speed Fan module 3A Fan 4A Speed Fan module 4A Fan 5A OS Drives Spe
132. erred Option If selected default any recordings using this Destination template will automatically transfer to shared storage Interplay and be checked into Interplay if applicable If not selected any recordings using this Destination template will not be transferred to shared storage Interplay The recordings will remain on the server if you want to transfer them later If not selected the Auto delete function will not execute on clips for the channel you are capturing on It will only delete media that has been successfully transferred to shared storage Interplay Example An example of why you would deselect this option would be for Continuous record In this mode AirSpeed 5000 or AirSpeed 5500 is constantly recording but you do not need to transfer all of the recordings to the Interplay You can manually transfer only the clips you need Creating a New Destination Template This procedure contains information on how to create a new Destination template This method creates a new Destination template from scratch To create a new Destination template 1 In the New Template Name field type the name for the new Destination template that you are creating The Add and Copy buttons become enabled 2 Click the Add button to add the new template to the list below 3 Add detail to your newly named Destination template by completing the fields on the screen as they apply to this Destination template 4 Click the Appl
133. es and passwords throughout your AirSpeed 5000 or AirSpeed 5500 environment For more information on the requirements for implementing user names and passwords in a Standalone environment using a Standalone Transfer Engine see the AirSpeed 5000 Remote Console User s Guide The following table describes the fields used on the Users page Field Description New User Name If you want to Create a New user see Creating a New User on page 59 Copy an existing User to quickly create a new user with similar permissions see Copying an Existing User on page 60 e Modify an existing user s permissions see Modifying User Permissions on page 60 Delete a user from the list see Deleting a User on page 61 58 Field The Users Page Description For each channel 1 4 select the Play and Record permissions you want for the selected user ADMINISTRATOR PERMISSIONS INVENTORY FTP Play Enables this user to play media on the selected channel s Record Enables this user to record media from the selected channel s All of these permissions are enabled by default for all users Select the inventory privileges that you want this user to have Options are e Read Allows this user to view inventory on the database e Modify Allows this user to modify inventory on the database e Delete Allows this user to delete inventory from the database Option If you want enable this user to have FTP
134. es depending on the nature of the product This may mean dropped or missing frames and sluggish command times The following is recommended e Symantec Endpoint protection has been fully tested and qualified for use with AirSpeed 5000 e Real time scanning must be disabled e Scheduled system scans and updates should not be done while the system is on air or in use Manual scans are the most reliable method to avoid affecting system performance All supported critical operating system patches and fixes should be installed as they are qualified by Avid For more information see Windows 7 Security Update Information on page 94 93 Preventative Maintenance Windows 7 Security Update Information Avid qualifies security updates for Microsoft operating systems in coordination with the Microsoft monthly security bulletins For more information go to the following external facing website for security please go to the following link http www avid com securityupdate Viewing System Health Status Information In the event that you have any issues or failures with the AirSpeed 5000 or AirSpeed 5500 server use the Avid Health Monitor to view system health status information The Avid Health Monitor is a good tool to have online when you contact Avid Customer Support To access the Avid Health Monitor l Select Start gt All Programs gt Avid gt Avid Framework gt Avid Health Monitor The Avid Health Monitor dialog box op
135. etting the Monitor Output on page 54 Setting Up Channels for Playback This topic contains information on how to set up channels for playback To set up channels for playback 1 For each channel 1 4 select the option for each of these fields as applicable for your site 2 For each channel 1 4 in the On End of Clip field select the behavior that you want this channel to exhibit when playback stops Show Last Frame Show Black etc 3 For each channel 1 4 select the Output Ancillary Data check box to allow the ancillary data to be played out from the AirSpeed 5000 or AirSpeed 5500 server 4 For each channel 1 4 select the VITC playback line number that you want to output VITC timecode on For NTSC VITC playback is supported on Lines 12 19 For PAL VITC playback is supported on Lines 9 22 52 a The Playback Output Page The Output Timecode Based on Clip Time field enables you to determine which time source is used to receive output for time information ATC or VITC when a clip is played The behavior is as follows gt When selected the AirSpeed 5000 or AirSpeed 5500 forces the output timecode to follow along from the base time associated with the clip gt When not selected the output timecode is based on the data in the ancillary track 6 In the Output Format Behavior field select the output format behavior for the channel Options and descriptions are as follows gt 1080i NTSC 720p If you s
136. f the cued clip to display on the video output monitor if there is currently no previously active clip on the output channel 65 The GPI Page Field Description Auto Play Option Select this option for channels where following the first VDCP Play command each new item cued will automatically Take without an explicit PLAY command from Automation Play ends when there are no longer any cued clips to play out Under normal VDCP based automation control this option should be disabled The GPI Page The GPI page provides you with the basic controls you need to set up GPI inputs and outputs on the AirSpeed 5000 or AirSpeed 5500 server 66 The GPI Page The following table describes the fields used on the GPI page Field GPI Inputs GPI Outputs Description Option Specify the GPI triggers for your Inputs GPI Input values are described below OFF If this value is selected no triggers will work Play If this value is selected and a clip is loaded on the given channel it initiates a playback Stop If this value is selected and if in Playback mode the clip will stop and eject However if in Record mode the record will be stopped Cue If this value is selected the currently loaded playing clip will be recued to the headframe of that clip To play the clip you must initiate the Play trigger If no clip is loaded or playing this value does nothing Record If this value is selected and no clip is
137. follows Multi I O Expansion Card Serial Number Part Number FPGA_N Revision CPLD_N Revision Video I O Card for Slot 1 and Slot 2 Serial Number Part Number FPGA_C Revision CPLD_N Revision 192 Performing System Diagnostics Codec Slot 1 If your server is an AirSpeed 5000 model with older MSQ201 codecs MPEG 2 displays If your server is an AirSpeed 5500 model with newer MSQ211 codecs MPEG 2 XAVC displays Codec Slot 2 If your server is an AirSpeed 5000 model with older MSQ201 codecs MPEG 2 displays If your server is an AirSpeed 5500 model with newer MSQ211 codecs MPEG 2 XAVC displays This information is saved in text format as a log file You can open the saved file with any text editing application and print it See the topic Viewing Error Logs on page 204 for more information about the log file Starting the Hardware Test The core test verifies the baseboard and VIO board information If you want you can run additional tests by connecting loopback cables to their respective input signals To begin testing 1 Click the Hardware Tests icon The Hardware Tests section opens DN airSpeed 5000 Hardware Test 00 32 Eg Run Test Sequence Start HW Tester 4 Press Start button to begin testing IV Include disk performance tests Select loopBack cables installed no loopback cables connected C Out1 In 1 Out 2 In
138. g e Configure the Avid Service Framework as described in the topic Configuring the Avid Service Framework for Standalone or Team Mode on page 15 In the Management Console on the AirSpeed 5000 server do the following On the Server Mode page specify Standalone mode On the Record Template page create a Record template that is customized for your needs On the Destination Template Page create a Destination template You can set the Clip name and Tape Name if you want Other fields are not used On the Record page set channel configurations On the User s page create users with the same credentials as the OS users that they will be logged in as on the Avid Editor This enables these users to access the AirSpeed 5000 server inventory via the AirSpeed 5000 Remote Console on the Avid Editor e On the Avid Editor you must do the following Install the application Media Composer NewsCutter or Symphony Locate the AvidAirSpeed5000RemoteConsole zip file and uncompress it to your desktop Within the AvidAirSpeed5000RemoteConsole folder run Avid AirSpeed Remote Console exe Install Interplay Transfer Engine Client Start the AirSpeed 5000 Remote Console application Connect to a server 11 Configuration Requirements Enable transfers for AirSpeed 5000 or AirSpeed 5500 servers in a Standalone environment Start the Interplay Transfer Engine Configure the Standalone settings Thi
139. g e The name of the test e If it passed or failed e Ifit failed and why it failed The time and date that it failed To view the error log gt Browse to the txt file and double click the file icon A text editor will open and display the information Print this file from the application if you want a hard copy Diagnostic Test Failed If a test fails check the following and run the diagnostics again before contacting your Avid representative Do the following to resolve the problem 1 Check that all other applications are closed 2 Reseat all external cables Make sure you have connected the appropriate cable for the test you are running 3 Quit the diagnostic application and restart it 204 Performing System Diagnostics Run the diagnostics again If you still are having problems power cycle the CPU This power cycles the Avid hardware Run the diagnostics again 7 8 If the failure persists save the log file and contact your Avid representative Your next step is to install and configure your system software For information on how to install and configure your system software see Configuration Requirements on page 10 205 Using AirSpeed 5000 with FTP This section describes the AirSpeed 5000 s interoperability with FTP including the following e General Guidelines on Using FTP with AirSpeed 5000 e AirSpeed 5000 MXF OPIA Files e Supported Video and Audio Formats FT
140. ge Independence Impact Improv iNEWS iNEWS Assign iNEWS ControlAir InGame Instantwrite Instinct Intelligent Content Management Intelligent Digital Actor Technology IntelliRender Intelli Sat Intelli sat Broadcasting Recording Manager InterFX Interplay inTONE Intraframe iS Expander iS9 iS18 iS23 iS36 ISIS IsoSync LaunchPad LeaderPlus LFX Lightning Link amp Sync ListSync LKT 200 Lo Fi MachineControl Magic Mask Make Anything Hollywood make manage move media Marquee MassivePack Massive Pack Pro Maxim Mbox Media Composer MediaFlow MediaLog MediaMix Media Reader Media Recorder MEDIArray MediaServer MediaShare MetaFuze MetaSync MIDI I O Mix Rack Moviestar MultiShell NaturalMatch NewsCutter NewsView NewsVision Nitris NL3D NLP NSDOS NSWIN OMF OMF Interchange OMM OnDVD Open Media Framework Open Media Management Painterly Effects Palladium Personal Q PET Podcast Factory PowerSwap PRE ProControl ProEncode Profiler Pro Tools Pro Tools HD Pro Tools LE Pro Tools M Powered Pro Transfer QuickPunch QuietDrive Realtime Motion Synthesis Recti Fi Reel Tape Delay Reel Tape Flanger Reel Tape Saturation Reprise Res Rocket Surfer Reso RetroLoop Reverb One ReVibe Revolution rS9 rS18 RTAS Salesview Sci Fi Scorch ScriptSync SecureProductionEnvironment Serv GT Serv LT Shape to Shape ShuttleCase Sibelius SimulPlay SimulRecord Slightly Rude Compressor Smack Soft SampleCell
141. gs in an existing Destination template To modify an existing Destination template 1 Select the template name that you want to modify from the list 2 Modify any settings that you want to change i e clip data on the Destination template by completing the fields on the screen as they apply to this Destination template 3 Click the Apply button to accept your changes when you are done Deleting a Destination Template This procedure contains information on how to delete a Destination template When you delete a Destination template it is removed from the list To delete a Destination template 1 Select the name of the Destination template that you want to delete from the list 2 Click the Delete button to delete the template from the list below 43 The Record Page 3 Click the Apply button to accept your changes when you are done The Record Page The Record page provides you with the basic controls you need to set up channels for record on the AirSpeed 5000 or AirSpeed 5500 server The Record page is for configuring the behavior of each channel when recording The following can be configured for each channel e Record templates e Destination templates e Time source 44 The Record Page The following table describes the fields used on the Record page Field Record Template Destination Template Time Source Description For each channel 1 4 select the Record template that you created in t
142. he Record Templates page to apply to each channel If you change the Record Template it will be applied to the next Record If DNxHD 185 200 has been enabled in the Codec field in the Record Templates page half the expected number of channels will be available For each channel 1 4 select the Destination template that you created in the Destination Templates page to apply to each channel This field only applies to Interplay Production mode For each channel 1 4 select the Time source from the list Options are e ATC VITC Select this option if you want to use ATC or VITC for your time code source If an invalid ATC VITC source is supplied to the channel you select the Timecode will start with a value of 22 22 22 22 Check to make sure your video cable is connected Ifyou are using VITC confirm that you are set to the proper VITC Record Line for the video feed e Base This is the Base time code If you select this option make sure that you specify the time that you want the records to start in the Base TC field below e LTC1 LTC4 Select this option if you are supplying valid LTC source for the individual channel If an invalid LTC source is supplied to the channel you select the Timecode will start with a value of 11 11 11 11 Check to make sure your LTC cable is connected or confirm that your LTC source meets proper specifications For more information see Specifications in the AirSpeed 5000 AirSpeed
143. he fan d Pull the fan out of the chassis and remove the Power harness attached to the fan e Remove the fan from the chassis 166 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 6 To replace Fan 5A do the following a Attach the Power harness to the new fan b Replace the two 2 screws to secure the fan back in place c Replace the Fan shroud over the fan d Use the 2 Phillips screwdriver to replace the three 3 screws to secure the Fan shroud e Replace the back cover and tighten the two 2 thumbscrews 7 Replace the Fan cover by doing the following a Slide the fan cover over its slot b Pull the tabs and release them when they fit in their slots c Replace the two 2 set screws 8 Reconnect all peripheral devices and the AC power cords into the server Identifying and Replacing Failed Video I O Boards In the event that one of your Video I O boards fails you can replace it First you must identify which board failed Then once you know which board has failed you need to figure out when you can replace it The system should be taken offline and powered down before replacing bad Video I O boards Before you begin you must obtain replacement VIO boards For more information see Field Replaceable Parts on page 91 To identify a failed Video I O board 1 Determine which Video I O board you are removing by doing one of the following a Open Health Monitor b Locate your server and expand
144. he hardware status of this system If your system s hardware is working properly the message Status is OK appears in this field Otherwise if you see any other message such as Status Not OK Board1 Not OK or Board2 Unavailable you should do the following 20 The Login Page Power cycle full shutdown and restart your system If available review the detailed explanation in the AirSpeed Hardware Details field Ifyou still get the message contact your Customer Support Representative for additional instructions AVID AIRSPEED 5000 MANAGEMENT CONSOLE 6 Do one of the following gt Ifyou are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time you should click the Server Mode tab complete the fields and then move down the tabs completing each one sequentially So to begin configuring your AirSpeed 5000 or AirSpeed 5500 server select the Server Mode tab and select your Server mode and settings For more information on the pages that you need to complete when configuring the AirSpeed 5000 or AirSpeed 5500 server for the first time see Navigating the Management Console on page 22 gt Ifyou are performing a maintenance task such as updating a setting activating or deactivating a feature or performing any sort of maintenance or configuration update you click on the tab that is specific to the task you want to perform For information on determining which p
145. heir respective slots This is an example of a 4 channel model server showing two Video I O cards 10 11 12 Make sure the board s and Hydra card bottom fit in the slot guides as shown Option Reattach any cables that were removed from any add in cards Replace the server main cover and tighten the thumbscrews For more information see Removing and Replacing the Server Main Cover on page 180 Reconnect all peripheral devices and the AC power cords into the server Power up the server Perform system diagnostics to make sure the codec has been applied properly as well as to make sure your system s hardware is working properly For more information see Performing System Diagnostics on page 190 189 Performing System Diagnostics Performing System Diagnostics The AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the Avid specific hardware components present on the AirSpeed 5000 or AirSpeed 5500 server Specifically the diagnostic program can be used to verify that the Avid hardware is working properly and it can confirm compatibility with external audio and video devices Quit all applications before running the diagnostic program To access the diagnostic tool do one of the following e Navigate to C Program Files x86 Avid AirSpeed Utilities DiagnosticUtilities and select Airspeed5000Test exe e From the desktop locate the Support Apps folder and select Airspe
146. here is a 15 character limit and can accept ICS characters 3 Option To turn off the monitor output for a given channel select Disabled in the CG Display field 56 The Users Page The Users Page The Users page is for configuring user access when using AirSpeed 5000 or AirSpeed 5500 Remote Console or FTP Some behaviors that can be configured on this page are as follows Select which users can access the system Determine the channels users can access Define whether the users can Play or Record or both Enable FTP access for users Once you create a user all permissions are enabled by default Please note the following regarding creating users on this page If you are running in Interplay Production mode you must set up user profiles for each user that was created in Interplay The users you create on this page will have the necessary privileges to administer the AirSpeed 5000 or AirSpeed 5500 with the AirSpeed 5000 or AirSpeed 5500 Remote Console as well as allow them FTP privileges If you are running in Standalone mode or Team mode the users you create on this page are the users for logging into the operating system on a remote workstation If the user is not created they will get an Inventory only view of the AirSpeed 5000 or AirSpeed 5500 Remote Console 57 The Users Page You must use the exact user and password names Passwords are case sensitive It is important to have the correct and exact user nam
147. hers and other routing changes These changes may impact the SDI signal in unexpected ways and can affect the operation of the AirSpeed system 8 After the effect has completed the capture record can be stopped by clicking Stop SDI After performing a data capture the file can be played back 9 In the Select mode drop list select Play from file 10 Click Start The Open File dialog box opens 202 Performing System Diagnostics r Open File Eg OO os Computer Media E ka Search Media E el Organize v New folder vy fil Sir Favorites A Name Date modified Type EE Desktop _ RECYCLE BIN 10 2 2014 12 19PM File folder IB Downloads I autoGen 10 30 2014 12 59PM File Folder Recent Places 7 B System Volume Information 8 15 2013 9 39 AM File folder EE Desktop _ DiskTest tmp 8 15 2013 9 39 4M TMP File T Libraries msdia80 dll 12 1 2006 11 37PM Application exte Documents 10 30 2014 2 01PM File d Music E Pictures E videos P amsuser g Computer 05 C Ty Media E o RECYCLE BIN dJ AutoGen Il aouca ETN kek doo File name fest gt select File fa gt onen 11 Do the following in the Open File dialog box Select the E drive as the source of the file b Select the file e g test1 that you want to play The name appears in the File name field c Click Open to start the playout of the recorded media SDI Raw Rec Play Select mode
148. his option the scaling is Center crop Crop For information on how this type of automatic conversion works with AirSpeed 5000 or AirSpeed 5500 including examples see Down Convert AFD Examples on page 224 Select the type and number of audio streams to capture Keep in mind the following e The HD SDI supports a maximum of 8 stereo pairs e The SD SDI supports a maximum of 4 stereo pairs 35 Field DNxHD EMBEDDED ANCILLARY DATA SEGMENTS The Record Templates Page Description This section enables you to select the input data type for the type of ancillary data you want to use The default is Disabled To use this feature you must have purchased and installed the DNxHD codec license option and have selected a DNxHD codec For all other codecs this field is greyed out Depending on which option you select you can also edit the DID Data Identifier and SDID Secondary Data Identifier fields The following is a list of available Input Data Types Closed Captions CEA 708 e Closed Captions CEA 608 e Program Description DTV e Active Format Descriptor e Ancillary Time Code ATC e Dolby Audio Meta Data e VBI Data e KLV Metadata e Film Codes UMID e World Sys Teletext Desc Subtitling Data Essence e Payload ID e Custom DNxHD ancillary data does not work correctly for DNxHD 85 100 It is important to note that DNx100 only has a header for field whereas DNxHD 145 220 etc have a he
149. ible Before you begin the procedure you must check your Video input and output connections on your server to make sure they are connected as follows The Video input SDI BNC should be connected to the output of the system that is to be recorded from e The Video output SDI BNC should be connected to a monitor for test purposes A After running other hardware tests we recommend that you power cycle your AirSpeed server before running the SDI Raw Feed test described in this topic This will ensure all components are properly initialized for this specific tool To test the SDI Raw feed 1 Click the SDI Raw Rec Play icon The SDI Raw Rec Play section opens 200 Performing System Diagnostics AirSpeed 5000 Hardware Test 01 0F x Hardware Tests Disk Performance SDI Raw Rec Play SDI Raw Rec Play Select mode Record to file 2 In the Select mode drop list select Rec Play pass thru 3 Click Start The output of the AirSpeed 5000 or AirSpeed 5500 server should show what is connected to the input This confirms that the server is receiving a valid video SDI input signal and able to loop it through to the output SDI Raw Rec Play Select mode Duration MBytes 00 00 06 0 MBytes SDI Record Play loop thru Stop the video SDI loop through by selecting Stop SDI If the loop through was successful the system is now ready to capture uncompressed
150. if applicable for trial versions etc In this example the AirSpeed 5000 or AirSpeed 5500 is activated and licensed to create record DNxHD and create H 264 proxy media for dual ingesting low and high res simultaneously In addition the XAVC option is activated to encode or decode two channels of XAVC Intra video For the XAVC option to function properly you must have an AirSpeed 5500 server with MSQ 211 codecs installed If you have an older AirSpeed 5000 you must upgrade it to include the appropriate hardware Copies in the Status field refer to the amount of active transactions supported at once So for example 2 copies of DNxHD support allow for up to 2 channels of DNxHD The 3 copies of H 264 encoding in this example would allow 2 channels of simultaneous ingest and also a 3rd background transfer could be used to regenerate proxies for clips that do not have one For example clips recorded before you licensed the system for proxies will not have them Also if you FTP a clip to the server it will need to have a proxy generated as well In both cases the proxy is not generated during recording since the clip was not recorded on the system originally with proxy enabled ACTIVATION This section contains information on the Activation methods Direct and Indirect used to METHODS activate new features or options on your AirSpeed 5000 or AirSpeed 5500 server Activating New Features and Options This procedure contains inform
151. in your workflow Otherwise leave this option deselected Selecting this option requires high bandwidth thus limiting your available channels as follows e For 4 channel model servers selecting this option limits you to two channels CH 1 and CH 2 If you select this option CH 3 and CH 4 are disabled In addition if this option is selected Channels 3 and 4 will be unavailable in the AirSpeed 5000 or AirSpeed 5500 Remote Console e For 2 channel model servers selecting this option limits you to one channel CH 1 In addition if this option is selected Channels 2 3 and 4 will unavailable in the AirSpeed 5000 or AirSpeed 5500 Remote Console The AVID SYSTEM ID section is for entering and displaying the Avid System ID for the AirSpeed 5000 or AirSpeed 5500 server Type the Avid System ID The Avid System ID is the 1 1 digit number found on one the stickers located on the yellow Avid Service ID card An Avid System ID sticker might have been placed on your AirSpeed 5000 or AirSpeed 5500 server during system setup Otherwise you need to locate the yellow Avid Service ID card that was shipped with your system and type in the System ID from the card Once entered the System ID appears on this page as well as in the Activation Page whenever you are activating or deactivating options on your AirSpeed 5000 or AirSpeed 5500 server 28 The Server Mode Page Configuring Your Basic Server Settings This procedure con
152. ing a Right click on the LSI MegaRAID SAS b Select the Clear Configuration option from the list E a inai Drive Group 0 RAID 50 Enable Alarm Virtual Drives Start Patrol Read joS virtual Drive 0 YD_0 7 273 TB Set Patrol Read Properties sol aeai Disable 55D Guard Caa Span 0 Enclosure E42454C00B1 4 Scan Foreign Configuration Enclosure E42454C00B1 4 Load Configuration Enclosure E42454CO0B1 4 Save Configuration Span 1 Clear Configuration Enclosure EA2454CO0B1 4 Set Consistency Check Properties gt Enclosure E42454CO0B1 4 Schedule Consistency Check Enclosure E42454CO0B1 4 WER TE Enclosure E42454C00B1 4 __ 28t Adjustable Task Rates lt P Enclosure E42454C00B1 4 Preserved Cache Unconfigured Drives Power Settings Enclosure E42454CO0B1 4 Enclosure E42454CO0B1 4 Update Controller Firmware The Confirm Clear Configuration dialog box opens 10 Select the Confirm check box and click Yes to clear the existing configuration After the existing configuration is cleared all of the drives should now appear in the Unconfigured Drives tree as Unconfigured Good Dashboard Physical Logical J a51 g2 dev02 gt EPR B E Unconfigured Drives Enclosure 6G5ASexpander 14 Slot 2 SATA 931 513 GB B Unconfigured Good S Enclosure asa Sexpander 19 fSiat 2 SAT
153. ing Record template to use as a base to create another similar Record template This saves time For more information see Copying an Existing Record Template on page 38 e Modify an existing Record template For more information see Modifying an Existing Record Template on page 39 e Delete an existing Record template For more information see Deleting a Record Template on page 39 iso 720 p XDCAM HD 50mb 4 PCM 24 z poM 24 l E z Discard d B E La i OL z z zl 31 The Record Templates Page The following table describes the fields used on the Record Templates page Field New Template Name Record Template List box TEMPLATE NAME VIDEO Input Source Aspect Ratio PROXY Proxy Enabled CONVERT SOURCE Description Type the name of a new Record template in this field Once you type a name in this field the Add and Copy buttons become enabled For more information see the following topics e Creating a New Record Template on page 37 e Copying an Existing Record Template on page 38 Lists the Record templates that have been defined created on this server Displays the name of the selected Record template You can enter a maximum of 50 characters in this field The Video section enables you to select your Video settings for this Record template Select the input source video standard that you want this template to have Options are
154. ings The Configurations page enables you to do the following Creating and Saving a Configuration on page 84 Renaming Configurations on page 84 Deleting Configurations on page 84 Activating Configurations on page 85 Exporting Configurations on page 85 Importing Configurations on page 85 83 The Configurations Page Creating and Saving a Configuration This topic contains information on how to create and save your current AirSpeed 5000 or AirSpeed 5500 server configuration To create and save your current configuration gt Type the name of your configuration in the New Configuration Name field and click the Save button The name appears in the list below Once saved you can select your existing configuration from the list and click the Save button to update the configuration with any changes you might have made Renaming Configurations This topic contains information on how to rename previously saved configurations To rename saved system settings 1 Type the new name for a configuration in the New Configuration Name field 2 Select the configuration name that you want to rename to the new name from the list 3 Click the Rename button The name of the previously saved configuration will be renamed to the new configuration name Deleting Configurations This topic contains information on how to delete previously saved configurations To delete previously saved configurations
155. ion Symbols and Conventions Symbols and Conventions Avid documentation uses the following symbols and conventions Symbol or Convention Meaning or Action A A Windows Windows only Macintosh or Macintosh only Bold font Italic font Courier Bold font Ctrl key or mouse action A note provides important related information reminders recommendations and strong suggestions A caution means that a specific action you take could cause harm to your computer or cause you to lose data A warning describes an action that could cause you physical harm Follow the guidelines in this document or on the unit itself when handling electrical equipment This symbol indicates menu commands and subcommands in the order you select them For example File gt Import means to open the File menu and then select the Import command This symbol indicates a single step procedure Multiple arrows in a list indicate that you perform one of the actions listed This text indicates that the information applies only to the specified operating system either Windows or Macintosh OS X Bold font is primarily used in task instructions to identify user interface items and keyboard sequences Italic font is used to emphasize certain words and to indicate variables Courier Bold font identifies text that you type Press and hold the first key while you press the last key or perform the mouse action For example Command Option C or
156. isk 0 TE EE EE aan Basic OS C 232 88 GB 10 00 GB 222 88 GB NTFS Online Healthy Active Recovery Partition Healthy Boot Page File Crash Dump Primary Partition CADisk 1 PLS Basic 99 MB 99 MB Online Unallocated CADisk 2 Basic 3723 78 GB 3723 78 GB Online Unallocated 4 Once you have verified that you have deleted the existing volumes you can close the Disk Management window and go to the next step 5 Start the MegaRAID Storage Manager by selecting Start gt All Programs gt MegaRAID Storage Manager gt StartupUI or select the MegaRAID Storage Manager desktop icon If your AirSpeed 5000 server OS image is later than version 6 it will not have the LSI MegaRAID Storage Manager software pre installed Earlier AirSpeed 5000 software versions had this software pre installed on the server To get the latest LSI MegaRAID Storage Manager software it is available to download under LSI s terms and conditions at http Avww I si com From the website you can locate and download the latest Windows based LSI MegaRAID Storage Manager software that supports the MegaRAID SAS 9260 4i product The MegaRAID Storage Manager Host View dialog box opens 6 Select the IP address of the AirSpeed 5000 or AirSpeed 5500 server in the IP Address field and click Login The Enter User Name amp Password dialog box opens 138 Troubleshooting Your AirSpeed 5000 or AirSp
157. isk performance 1 Click the Disk Performance icon The Disk Performance section opens GB airSpeed 5000 Hardware Test 00 32 x Disk Maximum Bandwidth Tests MBytes Sec d Information Run Tests p ih A pi aA Minimum Limits 200 MB Sec 500 MB Sec 500 MB Sec Pap am Press Run Tests button to begin testing A Drive command time tests mSecs Hardware Tests Seek method Seeker X ae Test length Short 7 k Average Maximum Status I Drive 0 Ta rrr Video ao Drive 2 I Drive 3 A F Drive 4 Tl A Audio de F Drive 6 E E W Drive 7 IV Drive 8 F Drive 9 E 2 Type information in the fields as specified by Avid Customer Support Representatives only 199 Performing System Diagnostics Testing the SDI Raw Feed This topic contains information on how to test the SDI Raw feed to determine if it is connected and working correctly or to help Avid Customer Support Representatives investigate potential errors and issues This tool is designed to help diagnose potential issues with the SDI stream For example using this diagnostic tool you can record a short video clip and supply Avid with the media in an SDI raw format When running this test the files generated are a raw SDI stream This means these files can become very large very quickly Therefore it is recommended that you create shorter clips less than 30 seconds each if poss
158. ive and they are on different spans e g one failed drive on Span 0 and one failed drive on Span 1 you must remove and replace the media drive s in the AirSpeed 5000 or AirSpeed 5500 chassis For more information see Removing and Replacing Media Drives 4 Channel Models on page 106 gt If you have determined that there are two or more failed media drives and they are on the same span two failed drives on Span 0 or Span 1 you will lose your media and need to re RAID all of your media drives from scratch For more information on how to proceed see Re RAIDing Media Drives from Scratch 4 Channel Model Servers on page 111 Removing and Replacing Media Drives 4 Channel Models For four 4 channel model servers when a single media drive fails or if two media drives fail but are on different spans Span 0 and Span 1 you must remove and replace the media drive s in the AirSpeed 5000 or AirSpeed 5500 chassis To identify which drive has failed locate the media drive on the front of the server that has both the blue and red LEDs on solid Once you have identified the failed media drive you can remove it and replace it with a new media drive A Before you perform this procedure you must take your system off air as the media disk replacement process can cause possible problems with video playout Depending on the amount of data as well as the activity in the disk array the task of replacing a drive can take
159. k Output Page The following table describes the fields used on the Playback Output page Field Description PLAYBACK In the PLAYBACK OUTPUT area enter the Playback information for each channel OUTPUT Channel Name Type the channel name in the field Users can toggle the Channel name On or Off in the AirSpeed 5000 or AirSpeed 5500 Remote Console by selecting the View gt Show Channel Names menu option Show First of For each channel 1 4 that you want to exhibit Show First of Next behavior do the following Nex Ifthe check box is selected the Show First of Next behavior only takes effect if there is a cued clip at the time of play completion Note the following If there is a cued clip at the time of play completion the cued clip s first playable frame appears on the Output Ifthere is no cued clip at the time of play completion the currently playing clip will default to what is selected in the drop down menu regardless of whether the check box is selected For cases where there is no prior clip loaded the Preset Cue option can be selected in the Protocol Setup dialog box for VDCP to show the first frame of the next clip For more information regarding Preset Cue see The Serial Control Page on page 65 Ifthe check box is not selected the first frame of the next clip will not display if there is a cued clip at the time of play completion On End of Clip Select the behavior that you want this
160. lected dialog box opens 1 Click Yes to confirm the changes for the write policy setting 122 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 m Click the Next Button The Create Virtual Drive Summary dialog box opens Create irtual Drive Summary xi LSI K ey Review the summary and go back if you need to make corrections The virtual drive s will be created when you click finish Summary Drive group name Drive GroupO RAID level RAID 50 Number of drives per span S Number of spans 2 Drive security method No Encryption Hot spare No Total capacity 7 273 TB Free capacity 0 Bytes Virtual drive 1 name VD_1 Capacity he ta TB 2i Pee ea 25 Review the summary for the settings you selected to create the virtual drives Make sure the settings are correct before you create the virtual drive 26 Once you have confirmed your settings are correct click the Finish button to create the virtual drive A message box appears stating The virtual drive s successfully created Create irtual Drive complete xi The virtual drive s successfully created 123 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 27 Click OK to close the message box When you are done the Logical Tab should appear as it does in the following example Physical toza LSI MegaRAID SAS 9260 4i Bus 4 Dev 0 Spanned Drive Group 0 RAID 50 Ry virtual Drives Virtual Drive 0 YD_0 100
161. licy field select Write Through In the I O Policy field select Direct T O In the Access policy field select Read Write In the Disk Cache Policy select Disabled 118 15 16 17 18 19 20 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Click the Create Virtual Drive button The Write Through Selected dialog box opens Click Yes to confirm the changes for Write Policy settings Click the Next button The Create Virtual Drive Summary dialog box opens Review the summary for the settings to create the virtual drive VD_0 Click Finish to finish creating the virtual drive VD_0 100 000 MB A message saying The virtual drive s successfully created opens Click OK The following is an example of what the Logical tab looks like At the top of the screen is the first virtual drive 0 VD_0 100 000 MB At the bottom is the un configured free drive space Dashboard Physical Logical I Airo2 LSI MegaRAID lt 60 4i Bus 9 Dev 0 B A Spanned Drive Group 0 RAID 50 cS Wy Virtual Drive s J Virtual Drive 0 D_0 100 000 MB Optin hy Drives Span 0 Enclosure 6G5ASexpander 14 Slot Enclosure 6G5ASexpander 14 Slot Enclosure 6G5ASexpander 14 Slot Enclosure 6GSASexpander 14 Slot Enclosure 6GSASexpander 14 Slot E a Span 1 Enclosure 6G5ASexpander 14 Slot Enclosure 6G5ASexpander 14 Slot Enclosure 6G5ASexpander 14 Slot Enclosure 6GSASe
162. llars on the sides This is usually an undesired effect Example of a Up Converted and Center Cropped Image The example below shows a 4 3 SD letterboxed image and then the same image after it was Up converted and Center cropped to a 16 9 HD image Down Convert Center Crop If you are down converting a 16 9 HD image that already contains a pillarboxed image and you want to convert it to a 4 3 SD full screen output you probably want to just remove the black pillars from the sides To do so select Center Crop from the Down Convert list box If you select Letterbox instead you will end up with black pillars on the sides as well as black bars on the top and bottom This is usually an undesired effect 219 Up Down Cross UDX Conversion Example of a Down Converted and Center Cropped Image The example below shows a 16 9 HD pillarboxed image and then the same image after it was Down converted and Center cropped to a 4 3 SD full screen image Anamorphic In an anamorphic image the active image is scaled to use all available pixels both vertically and horizontally In AirSpeed 5000 typically you would only select Anamorphic when converting one 16 9 format to another For example if you are down converting a 16 9 HD image to a 16 9 SD format and want to scale the image vertically and horizontally using all pixels anamorphically select Anamorphic from the Down Convert list box in the Channel Configuration dialog box When cr
163. ls for Record This topic contains information on how to set up channels for record To set up channels for record 1 For each channel select the option for each of these fields as applicable for your site gt Record Template Destination Template Time Source VITC Record Line Optional This field is only necessary if you are capturing VITC v v v v Base TC Optional This field is only necessary if Base is selected in the Time Source field 2 Click the Apply button to apply your changes Remember you cannot leave the page unless you apply or revert your changes to the previously saved configuration 3 Next if you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time you should set up your channels for playback For more information see The Playback Output Page on page 47 46 The Playback Output Page The Playback Output Page The Playback Output page is for configuring the playback and output behavior for each channel Examples of some of these behaviors are e End of clip e Ancillary data output e VITC line Output format There are two different behaviors for the AutoAFD options For more information see AutoAFD on page 221 Channel 1 Channel2_ Ss Channel3 Channel iv None noe sv None Sv New an iv BO BO BC B C BC BC BC E PS E E E a GMM 262 RM 262 E 262 EEC o ERREGE 31 481 CR 31 481 EERENS 47 The Playbac
164. ly delete clips that have been transferred successfully to shared storage If a clip has not been transferred or encountered a transfer error it will not be Auto deleted For Interplay Production or Standalone modes only If you are configured in Interplay Production or Standalone mode select the transfer destination from the list box This field is used for drag and drop re transfers For Team mode only If you are configured in Team mode this field identifies the Destination template where all of the media files will be transferred The Editor will need to have read write access to this field Option for Team Mode only If you are configured in Team Mode you can select the workspace where the Avid master clips folder is generated Once set an AAF file is checked into that location When in Team mode and this setting is set to NONE you will be unable to perform transfers using drag and drop functionality Option To delete XDCAM temporary files after Send To Playback transfer completes select the Delete XDCAM temp files after Send To Playback transfer completes check box Option Select the Send To Playback format for the XDCAM Editor We recommend that you leave this option enabled This should only be disabled to troubleshoot XDCAM send to playback problems 63 Field Check in transferred clips to Interplay Catalog server name Aspect Ratio for SD Send To Playback The Inventory Page Description
165. n this port The AirSpeed 5000 FTP server does not support Avid Media Browser Once you have connected to your server the media files available on the server can be found in the directory FTP SERVERNAME active clips File size as viewed on the server from your FTP client might not match the file size of the transferred MXF OPIA file This could be because of the following reasons The file size on the server is based on the format of the file on the server That file is not an MXF OPIA file Therefore transferring it via FTP creates a new MXF OPIA files that is different from the source If someone has set In and Out points the clip will be different in size Only the media between the In and Out point will be transferred To verify the correct In points and Out points for the clip launch the AirSpeed 5000 Remote Console application open the Inventory pane and review the clip from there 206 AirSpeed 5000 MXF OP1A Files e Folder names denoting where FTP clips will be transferred are case sensitive Therefore if a folder name is not entered properly e g with incorrect case sensitivity clips will not be transferred to the correct destination folder Instead they will be transferred to the C drive of the AirSpeed 5000 or AirSpeed 5500 server e Due to compatibility issues across different products you should avoid using these characters lt gt For examples see the following Inmany cases
166. nd functionality of your system For information on how to upgrade your AirSpeed 5000 or AirSpeed 5500 server hardware see Upgrading Your AirSpeed 5000 or AirSpeed 5500 Server Hardware on page 177 AirSpeed 5000 or AirSpeed 5500 Hardware Upgrade Kit List Upgrade Kit Name MPEG 2 HD Upgrade Kit 4 channel Includes four 4 MPEG 2 HD modules AVC Intra Upgrade Kit 4 channel Includes four 4 AVC Intra modules MPEG 2 HD Upgrade Kit 2 channel Includes two 2 MPEG 2 HD modules AVC Intra Upgrade Kit 2 channel Includes two 2 AVC Intra modules 90 Parts Lists Field Replaceable Parts This topic contains information regarding AirSpeed 5000 or AirSpeed 5500 server parts that can be replaced in the field Contact your Avid Customer Support representative to order any of these parts AirSpeed 5000 AirSpeed 5500 Field Replaceable Parts List Part Name Media Drive in Sled Multi I O Expansion Panel Operating System OS Drive Power Supply Module Serial Breakout DB9 Cable 1 Reference and LTC Breakout Cable Multi I O Expansion DVI Cable Multi I O Expansion SCSI Cable Video I O Card Multi I O Expansion Card RAID Card Chassis Fan AirSpeed 5000 or AirSpeed 5500 Server Chassis Base 4 channel AirSpeed 5000 or AirSpeed 5500 Server Chassis MPEG 2 HD 4 channel AirSpeed 5000 or AirSpeed 5500 Server Chassis AVC Intra 4 channel AirSpeed 5000 or AirSpeed 5500 Server Chassis Base 2 channel
167. ng a Make sure Disk 2 is selected Disk 1 should not appear b Select the GPT GUID Partition Table option c Click OK 39 In Computer Management gt Storage gt Disk Management right click on the new Unallocated Drive space for Disk 2 and select New Simple Volume 40 Click Next on the volume wizard screen The Volume Size dialog box opens It should show 7626522 MB for the volume size 128 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 41 Click Next The Assign Drive Letter or Path dialog box opens ew Simple Volume Wizard xj Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Assign the following drive letter jE z Mount in the following empty NTFS folder Browse C Do not assign a drive letter o drive path lt Back Next gt Cancel 4 42 In the Assign the following drive letter field make sure the drive letter is set to E and click Next The Format Partition dialog box opens New Simple Yolume Wizard 2 xj Format Partition To store data on this partition you must format it first Choose whether you want to format this volume and if so what settings you want to use Do not format this volume Format this volume with the following settings Fe ain nes 3 Allocation unit size 64K m Volume labet Media V Perform a quick format I Enable file and folder compression lt Back Next gt Canc
168. ng with Media Drives This topic contains information on all of the tasks required when working with media drives This section contains the following topics Understanding Media Drive Health and LED Behavior on page 97 Determine Media Drive Health by Viewing LED Status on page 99 Media Drive Operations and Expected LED Behavior on page 100 Handling Foreign Disks on page 102 Using the Avid Health Monitor to Identify Failed Media Drives on page 102 Identifying Failed Media Drives 4 Channel Models on page 105 Removing and Replacing Media Drives 4 Channel Models on page 106 Re RAIDing Media Drives from Scratch 4 Channel Model Servers on page 111 Identifying Failed Media Drives 2 Channel Models on page 132 Removing and Replacing Media Drives 2 Channel Models on page 133 Re RAIDing Media Drives from Scratch 2 Channel Model Servers on page 137 96 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Understanding Media Drive Health and LED Behavior It is important to understand how to interpret media drive LED behavior on AirSpeed 5000 or AirSpeed 5500 servers and how it relates to drive status presented in the Avid Health Monitor Knowing this will help you understand when a media drive is e Completely healthy e Showing some suspect behavior e Failed and requires attention Before you try to replace media drives you should first understand the various media d
169. ns are disabled 68 The FTP Folders Page The FTP Folders page enables you to create additional FTP folders with the appropriate attributes to suit your needs You can perform the following tasks on the FTP Folders Page e Create a new FTP folder For more information see Creating a New FTP Folder on page 72 e Copy an existing FTP folder to use as a base to create another similar FTP folder This saves time For more information see Copying an Existing FTP Folder on page 72 e Modify an existing FTP folder For more information see Modifying an Existing FTP Folder on page 73 e Delete an existing FTP folder For more information see Deleting an FTP Folder on page 73 a BHoeS 69 The FTP Folders Page The following table describes the fields used on the FTP Folders page Depending on what mode you are operating in and what selections you make certain options will be enabled or disabled Field New FTP Folder Name FTP FOLDER NAME Description Type the name of a new FTP folder in this field Once you type a name in this field the Add and Copy buttons become enabled For more information see the following topics e Creating a New FTP Folder on page 72 Copying an Existing FTP Folder on page 72 Displays the name of the selected FTP folder 70 Field FOLDER OPTIONS The FTP Folders Page Description Enables you to select the import and export attribu
170. oe Running cei Running e Restarting Applications and Services This topic contains information on how to restart certain AirSpeed 5000 or AirSpeed 5500 applications and services To Restart the application 1 From the Management Console click the Restart tab The Restart Page opens 2 Click the Arm button to enable the other buttons 78 The Job Status Page 3 In the RESTART Components Section do one of the following gt Ifyou need to restart the AirSpeed 5000 or AirSpeed 5500 application click the Restart button next to the AirSpeed Main App component gt Ifyou need to restart the Transfer Manager click the Restart button next to the Transfer Engine component gt If you need to restart the Integration Service click the Restart button next to the Integration Service component gt Ifyou need to restart the FTP Service click the Restart button next to the FTP Service component gt Ifyou need to restart the Transcode Service click the Restart button next to the Transcode Service component 4 If you need to reboot Windows click the Reboot button in the REBOOT WINDOWS section The Job Status Page The Job Status page enables you to view the status of all currently scheduled running or completed transfer operations that are currently being run on the AirSpeed 5000 or AirSpeed 5500 server You also have the ability to cancel any running or pending transfers from this tab one at a time Cancel Jo
171. of the clip upon ingest If you also have the Delete after auto ingest option enabled the auto ingest will happen after the proxy clip is created and then both clips will transfer to shared storage When this option is selected the Record template for proxy audio settings field is enabled Record template for proxy audio settings Select the Record template that you want to use for your proxy audio settings It gives you the flexibility to select which audio tracks get compressed if any for the proxy Aspect Ratio for SD Import Select the aspect ratio behavior you want to use for the SD import Options are Use Media Flag Select this option to have media determine the aspect ratio Force 4 3 Select this to always force the aspect ratio to be 4 3 Force 16 9 Select this to always force the aspect ratio to be 16 9 Generate new master MOB id on import Select this check box if you want to generate a new master MOB ID on import Al Field The FTP Folders Page Description The following fields are in the EXPORT section Ignore clip Mark in out on export If this value is selected it indicates that the AirSpeed 5000 or AirSpeed 5500 will ignore any Mark In or Mark Out points in the clip upon export Folder is export only If this value is selected it indicates that this folder is export only Read only You cannot FTP to this folder Export Ancillary Streams If this value is selected it indi
172. ogin Page on page 19 The following main topics describe how to use the AirSpeed 5000 Management Console to setup and administer your AirSpeed 5000 system e Configuration Requirements e Logging In e Navigating the Management Console e The Server Mode Page The Record Templates Page e The Destination Templates Page e The Record Page The Playback Output Page e The Users Page e The Inventory Page The Serial Control Page e The GPI Page e The FTP Folders Page e The Activation Page Configuration Requirements The Deactivation Page The Restart Page The Job Status Page The Configurations Page The Backup Restore Page Configuration Requirements Before you begin using the AirSpeed 5000 Management Console you must perform some basic configuration based on the environment for your site For more information on the various environments AirSpeed 5000 can be configured in see Determining Your AirSpeed 5000 Environment on page 10 Otherwise if you know the environment for your site see the following topics Standalone Mode Configuration Requirements on page 11 Team Mode Configuration Requirements on page 12 Interplay Production Mode Configuration Requirements on page 14 Determining Your AirSpeed 5000 Environment The AirSpeed 5000 or AirSpeed 5500 server can be configured in one of three ways In a Standalone Video Server environment the AirSpeed 5000 or AirSpeed 5500 server
173. om of an image when it is down converted from a 16 9 HD image to a 4 3 SD image or cross converted from a 4 3 HD image to a 4 3 SD image Letterbox Letterbox is a selection available in both the Down Convert and SD Cross Convert list boxes If Letterbox is selected when down converting a 16 9 HD image to a 4 3 SD image black bars are placed on the top and bottom of the SD image 16 9 HD Image Down Converted to 4 3 SD Letterbox Example The example below shows an HD 16 9 image and then the same image after it was down converted to a 4 3 SD letterbox image 218 Up Down Cross UDX Conversion Center Crop Center crop is conversion process that if selected crops the image to fit in the format you are converting to Center crop works when you are up converting a 4 3 SD image to 16 9 HD down converting a 16 9 HD image to 4 3 SD or cross converting an SD image AirSpeed 5000 supports the Center Crop in the following conversion types e Up convert e Down convert SD Cross convert These are described in more detail below Up Convert Center Crop If you are up converting a 4 3 SD image that already contains a letterboxed image and want to convert it to a 16 9 HD output you probably want to just remove the black bars from the top and bottom To do so select Center Crop from the Up Convert list box If you selected Pillarbox in this case the video image would show black bars on the top and bottom Letterbox as well as black pi
174. onfigured Good Depending on the failure scenario the status for the drive might already be set to Unconfigured Good 135 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 b Right click on the un configured drive again and select Replace Missing Drive The LED for the drive flashes and can be seen on the front of the server A dialog box opens showing the drive location Lsisi Description Replaces a drive of a degraded array that is marked missing with an UNCONFIGURED GOOD drive Drive Group 0 RAID 5 x Row Index 3 x Ok Cancel 17 Note the drive location and number and click OK 18 Right click on the failed drive in the Unconfigured Good tree and select Start Rebuild The MegaRAID Storage Manager dialog box opens 19 Click Confirm and then click Yes The drive will now display as Rebuild It takes approximately six hours to rebuild a drive 20 If you want to view the Rebuild progress select Manage gt Show Progress The Group Show Progress dialog box opens Click OK to close the box when you are done 136 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Re RAIDing Media Drives from Scratch 2 Channel Model Servers A This topic contains information on how to re RAID media drives for two 2 channel model servers in the event that two or more media drives have failed Before you perform this procedure you must take your system off air as the media disk re
175. open it 31 In Windows do the following a Right click on Computer and select Manage The Computer Management dialog box opens b In the Storage tree select Disk Management The Initialize Disk dialog box opens Initialize Disk xi You must initialize a disk before Logical Disk Manager can access it Select disks Use the following partition style for the selected disks MBR Master Boot Record GPT GUID Partition Table Note The GPT partition style is not recognized by all previous versions of Windows It is recommended for disks larger than 2TB or disks used on Itanium based computers Cancel 32 In the Initialize Disk dialog box do the following a Make sure Disk 2 is selected b Select the GPT GUID Partition Table option c Click OK 33 In Computer Management gt Storage gt Disk Management right click on the new Unallocated Drive space for Disk 2 and select New Simple Volume 34 Click Next on the volume wizard screen The Volume Size dialog box opens It should show 3813146 MB for the volume size 148 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 35 Click Next The Assign Drive Letter or Path dialog box opens ew Simple Volume Wizard xj Assign Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Assign the following drive letter jE z Mount in the following empty NTFS folder Browse C Do not as
176. or more information see The FTP Folders Page on page 68 22 If you want to Configure your system for Record ingest Configure your system for Playout Manage Record templates Manage Destination templates Obtain the System ID Manage AirSpeed 5000 or AirSpeed 5500 Remote Console users Manage licenses activate Deactivate licenses Navigating the Management Console Then go to the following Use the following tabs e Record Template tab For more information see The Server Mode Page on page 25 Destination template tab For more information see The Server Mode Page on page 25 e Record tab For more information see The Record Page on page 44 e Optional Serial Control tab For more information see The Serial Control Page on page 65 e Optional GPI tab For more information see The GPI Page on page 66 Use the following tabs e Playback Output tab For more information see The Playback Output Page on page 47 e Optional Serial Control tab For more information see The Serial Control Page on page 65 e Optional GPI tab For more information see The GPI Page on page 66 Record Template tab For more information see The Record Templates Page on page 31 Destination Template tab For more information see The Destination Templates Page on page 40 Server Mode tab For more information see The Server
177. ore information see The Inventory Page on page 61 Job Status tab For more information see The Job Status Page on page 79 24 The Server Mode Page The Server Mode Page The Server Mode page provides you with the basic controls you need to set up the AirSpeed 5000 or AirSpeed 5500 server 25 The Server Mode Page The following table describes the fields used on the Server Mode page Field Description SERVER MODE Based on what has been decided for your site select the Server Mode for your AirSpeed 5000 or AirSpeed 5500 environment Select one of the following options Based on the mode you select the available options will be different Standalone Mode In this mode media is transferred directly between an editor workstation and the AirSpeed 5000 or AirSpeed 5500 Interplay Production is not supported in this configuration and there is no direct transfer of media between the AirSpeed 5000 or AirSpeed 5500 server and shared storage Avid ISIS If Standalone mode is selected you need to perform some specific steps related to Standalone mode configuration For more information see Standalone Mode Configuration Requirements on page 11 Team Mode In this mode media is transferred directly between AirSpeed 5000 or AirSpeed 5500 server and shared storage Avid ISIS Interplay Production is not supported in this configuration If Team mode is selected you need to perform some specific
178. oss converting HD 720p to 1080i or vice versa AirSpeed 5000 provides the anamorphic conversion by default There is no user interface or user interaction for this to occur 16 9 SD Image Up Converted to 16 9 HD Example The example below shows a 4 3 SD image and then the same image after it was Up converted anamorphically to a 16 9 HD image 220 Up Down Cross UDX Conversion Active Format Description AFD Active Format Description AFD is a type of ancillary data that can be attached to each frame of video both into and out of AirSpeed 5000 The AFD data consists of two parts e lt A 4 bit code that identifies the active video e An aspect ratio that defines the overall shape of the image If Switch on Fly is selected in the Output Format Behavior field on the Playback page AirSpeed 5000 will output AFD ancillary data for each video frame played For information on the AFD codes used by AirSpeed 5000 for input and output AFD including examples of their corresponding video formats when performing an Up Down and Cross conversion with AirSpeed 5000 see Up Down Cross Convert UDX Examples on page 216 AutoAFD There are two different behaviors for the AutoAFD options If one of the AutoAFD options is selected as the Up Down or SD Cross convert option then AirSpeed 5000 will use an intelligent algorithm to reshape or convert the video image The conversion from input format to output format is detailed in Up Down
179. oup b Select five drives by pressing Ctrl and clicking on the five drives The Add gt button becomes enabled c Click the Add gt button to add the five drives to Span 0 in the Spanned Drive Group0 tree d Create a new Span by clicking the Create Span button It will generate Span 1 at the bottom of the Drive groups field e Select the remaining five drives by pressing Ctrl and clicking on the remaining five drives f Click the Add gt button to add them to Span 1 g Click the Create Drive Group button 117 h Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Click the Next button The Create Virtual Drive Virtual drive settings dialog opens Create Virtual Drive Virtual drive settings E o Specify parameters for the new virtual drive Virtual drive name oo Capacity 1004 Units me Strip size si2Ke Read policy no Read Ahead X Write policy write Through X YO policy oirect 10 Access policy Read write Disk cache policy Enoc 14 You need to create two virtual drives To create the first virtual drive do the following a b a 9 09 gt eis oe In the Virtual drive name field make sure it says VD_0 In the Units field select MB In the Capacity field type 100 In the Initialization state field select No Initialization In the Strip e size field select 512 KB In the Read policy field select No Read Ahead In the Write po
180. oved If selected when converting a 4 3 SD image to a 16 9 SD output the top and bottom will be cropped off If the 4 3 image was a letterboxed image the black bars will be removed e AutoAFD LB If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Letterbox LB e AutoAFD PB If AFD exists in the incoming video the scaling is automatic depending on the AFD code Ifno AFD exists and you select this option the scaling is Pillarbox PB e AutoAFD Crop If AFD exists in the incoming video the scaling is automatic depending on the AFD code If no AFD exists and you select this option the scaling is Center crop Crop For information on how this type of automatic conversion works with AirSpeed 5000 or AirSpeed 5500 including examples see SD Cross Convert AFD Examples on page 225 50 Field Up Convert Down Convert The Playback Output Page Description Up Convert list box options Pillarbox If selected when up converting a 4 3 SD image to a 16 9 HD image black pillars are placed on either side of the HD image Center crop If selected when up converting a 4 3 SD image that already contains a letterboxed image to a 16 9 HD output this would remove the black bars from the top and bottom of the image AutoAFD PB If AFD exists in the incoming video the scaling is automatic d
181. owing disclaimer is required by Apple Computer Inc APPLE COMPUTER INC MAKES NO WARRANTIES WHATSOEVER EITHER EXPRESS OR IMPLIED REGARDING THIS PRODUCT INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES THE ABOVE EXCLUSION MAY NOT APPLY TO YOU THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE The following disclaimer is required by Sam Leffler and Silicon Graphics Inc for the use of their TIFF library Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software i e the TIFF library and its documentation for any purpose is hereby granted without fee provided that i the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
182. p 2 When the system starts log into Windows 3 Right click on My Computer and select Manage 92 Preventative Maintenance 4 In the left pane select Disk Management If Disk 1 which includes drives 1 10 appears in the right pane as gt E no further action is required Go to Step 7 gt a Foreign disk you need to import it Go to the next step 5 Right click on the foreign disk and select Import Foreign Disks A message appears asking if you are sure you want to import foreign disks 6 Click Yes on any Confirmation dialog boxes that appear The drives will display the following information The E volume is labelled Media by default but might appear with another name if it has been changed If using the Proxy workflow the E drive must be configured with Read Only permissions Your media drive will be available with media and databases intact 7 Do one of the following gt Ifyou are configuring for an Interplay Production or Team environment see Installing Shared Storage and Device Service in the AirSpeed 5000 AirSpeed 5500 Setup Guide gt Ifyou are configuring for a Standalone environment you are ready to install your software For more information see Installing the Software in the AirSpeed 5000 AirSpeed 5500 Setup Guide Security Best Practices Security patches must be correctly configured for your AirSpeed 5000 or AirSpeed 5500 or they will cause performance issu
183. pander 14 Slot 12 SATA 931 513 GB Online Unconfigured Drives Enclosure 6G54Sexpander 14 Slot nclosure 6GSASexpander 14 Sle 3 SATA 931 513 GB Online 108 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 15 On your system note which drive s are failed If two drives have failed you must determine whether the two failed drives are on the same span Span 0 or Span 1 or on different spans gt Ifyou have determined that there is only one failed media drive you must get the media drive s online in the LSI MegaRAID Storage Manager Go to Step 16 gt Ifyou have determined that there are two or more failed media drives and they are on different spans e g one failed drive on Span 0 and one failed drive on Span 1 you must get the media drives online in the LSI MegaRAID Storage Manager Go to Step 16 gt Ifyou have determined that there are two or more failed media drives and they are on the same span two failed drives on Span 0 or Span 1 you will lose your media and need to re RAID all of your media drives from scratch For more information on how to re RAID your media drives see Re RAIDing Media Drives from Scratch 4 Channel Model Servers on page 111 16 In the Drives folder right click a drive that has failed or is bad and select Replace Physical Drive If the failed bad or missing dri
184. placement process can cause possible problems with video playout Depending on the amount of data as well as the activity in the disk array the task of replacing a drive can take a considerable amount of time This procedure creates a new RAID 5 drive group on the AirSpeed 5000 or AirSpeed 5500 server Before you begin this procedure you must have already removed the physical media drives from the chassis and replaced them with new drives as described in Steps 1 7 of the topic Removing and Replacing Media Drives 4 Channel Models on page 106 To re RAID Media Drives from scratch 1 On the AirSpeed 5000 or AirSpeed 5500 server right click on Computer and select Manage The Computer Management dialog box opens 2 In the Storage folder select Disk Management The Disk Management window opens 3 Right click on the E partition in Disk 2 and select Delete Volume from the menu If Disk 1 also appears right click on the RAW partition in Disk 1 and select Delete Volume from the menu 137 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 The Disk Management dialog box should appear as in the following example Layout Type File System Status Capacity Free Space Free Fault Tolerance oc Simple Basic Healthy Active Recovery Partition 10 00 GB 10 00 GB 100 No amp os C Simple Basic NTFS Healthy Boot Page File Crash Dump Primary Partition 222 88 GB 117 82 GB 53 No m D
185. plate for Transfer destination of last resort This is where the media will reside On the Inventory page select a workspace for Master Clip Location team This is where the aaf clips reside 12 Configuration Requirements On the Avid Editor Windows do the following Install the application Media Composer NewsCutter or Symphony Install ISIS Client Manager Locate the AvidAirSpeed5000RemoteConsole zip file and uncompress it to your desktop Within the AvidAirSpeed5000RemoteConsole folder run Avid AirSpeed Remote Console exe Install Interplay Transfer Client Make sure to select Team Standalone option Start the AirSpeed 5000 Remote Console application Connect to a server Verify Team Mode is configured properly For more information see the AirSpeed 5000 AirSpeed 5500 Remote Console Operator s Guide On the Avid Editor Macintosh do the following Install the application Media Composer NewsCutter or Symphony Install ISIS Client Manager Install Interplay Transfer Client In Transfer settings set the top server to the name of the machine and enter a workgroup Type the name of the destination AirSpeed 5000 server as the next server below For more information see the AirSpeed 5000 AirSpeed 5500 Remote Console Operator s Guide 13 Configuration Requirements Interplay Production Mode Configuration Requirements This topic contains information on the requirements ne
186. ponents may only be used as part of and in connection with Avid Interplay This product includes the Warlib library for which the following notice applies Copyright Jarle jgaa Aase 2000 2009 COPYRIGHT file which is included in the distribution warlib is copyright Jarle jgaa Aase 2000 2009 The warlib C Library is free software you can redistribute it and or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation either version 3 0 of the License or at your option any later version The warlib C Library is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU Lesser General Public License for more details Portions copyright 2012 Avid Technology Inc Attn Government User s Restricted Rights Legend U S GOVERNMENT RESTRICTED RIGHTS This Software and its documentation are commercial computer software or commercial computer software documentation In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U S Government all rights with respect to this Software and documentation are subject to the terms of the License Agreement pursuant to FAR 12 212 a and or DFARS 227 7202 1 a as applicable Trademarks 003 192 Digital I O 192 I O 96 I O 96i I O Adrenaline AirSpeed ALEX
187. pply to the new Record template you are creating based on an existing one 5 Click the Apply button to accept your changes when you are done 38 The Record Templates Page Modifying an Existing Record Template This procedure contains information on how to modify the settings in an existing Record template To modify an existing Record template 1 Select the template name that you want to modify from the list 2 Modify any settings that you want to change including any video audio proxy conversion format DNxHD embedded ancillary data and or segments for the selected Record template by completing the fields on the screen as they apply to this Record template 3 Click the Apply button to accept your changes when you are done Deleting a Record Template This procedure contains information on how to delete a Record template When you delete a Record template it is removed from the list To delete a Record template 1 Select the name of the Record template that you want to delete from the list 2 Click the Delete button to delete the template from the list below 3 Click the Apply button to accept your changes when you are done 39 The Destination Templates Page The Destination Templates Page The Destination Templates page provides you with the basic controls you need to set up Destination templates for the AirSpeed 5000 or AirSpeed 5500 server Destination templates are used to define the behavior of the AirSpeed
188. ps 215 Up Down Cross Convert UDX Examples Overview This appendix contains information on input and output AFD including examples of their corresponding video formats when performing an Up Down and Cross conversion with AirSpeed 5000 The conversions described in this section only occur when one of the AutoAFD options is selected from one of the list boxes SD Cross Convert Up Convert or Down Convert in the UDX Options area of the Playback page of the AirSpeed 5000 Management Console The following topics are covered Up Convert AFD Examples e Down Convert AFD Examples HD Cross Convert AFD e SD Cross Convert AFD Examples Up Down Cross UDX Conversion Up Down Cross UDX Conversion AirSpeed 5000 supports Up Down or Cross UDX conversion of video formats Using this feature you can configure a channel to allow for conversion of a clip and its ancillary data where available to convert to a specific format for play out UDX preferences can be set in the Playback page of the AirSpeed 5000 Management Console The following UDX options are available Up Convert SD video is up converted to HD using one of five possible Up Convert options available in the user interface Down Convert HD video is down converted to SD using one of five possible Down Convert options available in the user interface SD Cross Convert SD video is cross converted to SD using one of six possible SD Cross Convert options av
189. pying an Existing Record Template annaua annann naea 38 Modifying an Existing Record Template nananana annaran 39 Deleting a Record Tm sariri skirti tI Err SGEE ke Rae ee eel oe 39 The Destination Templates Page 0 0 eee 40 Creating a New Destination Template 20 0200 cece eee 42 Copying an Existing Destination Template 20220020005 43 Modifying an Existing Destination Template 22 220005 43 Deleting a Destination Template wc ics gina cre Glews reed eeed dead kiaia 43 TOO RECA Ge eread ho Si ak Ra a ha eR ea ae Bec ke A 44 Setting Up Channels for Record sssusa saasaa seene 46 E A A E EE EE EE EE T Caa ipigidisibisisisisreiaisisisiaisieidaga BA cael Usor Pomme OE bad peda kona pecneietadeestauenwer as OO a 61 The S et ee ee ee eee ee ee The GPI Page R EETAS E E E E ee ee eee Setting Up GPI Siioni Gapir AE A T I Se Aa A T lgan e CEA ial Control Page The JOD Staus Page idee cnen ered ennvererenavareieanneakiwandwaeeeaes Fe Canceling Tie ne ce es Se ee kee peepee ekee i ecakesesncarceuien Di Activating Configurations Exporting Configurations 2 4 0 cess enesewdlivenedeetbendeiteegeaseses BB importing Configurations ceire riserirerirsriserir diirisi iresevetere BF The Backup Restore Page sosccirisisisisisisisisibisiertiossisieivesiia BO Chapter 2 Backing Up Your Current System Settings 20
190. r before you can access the PDF documentation You need to download and install Acrobat Reader on your Avid AirSpeed 5000 or AirSpeed 5500 server before you can access the PDF documentation Avid Training Services Avid makes lifelong learning career advancement and personal development easy and convenient Avid understands that the knowledge you need to differentiate yourself is always changing and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment For information on courses schedules training centers certifications courseware and books please visit www avid com support and follow the Training links or call Avid Sales at 800 949 AVID 800 949 2843 EJ Working with the AirSpeed 5000 Management Console The AirSpeed 5000 Management Console is a web based interface that you will use to configure and maintain your AirSpeed 5000 or AirSpeed 5500 server Prior to proceeding with AirSpeed 5000 configuration using the Management Console please ensure that your AirSpeed 5000 or AirSpeed 5500 server is installed and connected using the information in the AirSpeed 5000 AirSpeed 5500 Setup Guide In addition there are some configuration requirements based on the mode you are configured in For more information see Configuration Requirements on page 10 If you have already configured your AirSpeed server then you can log in See The L
191. ransferring media using Final Cut Pro and Filezilla FTP for DNxHD only 1 Open a project in FCP 2 Log into your shared storage and your AirSpeed in FlashFXP or Filezilla 3 Navigate to the FTP SERVERNAME active clips directory on the AirSpeed 5000 or 5500 server 4 Navigate to the chosen destination on shared storage 5 Select the clips to be transferred and drag them from one panel to the other in the FTP client The transfer will begin Once the files are transferred to shared storage they will reside at the destination as MXF files and can be navigated to with the Finder The MXF files will retain the Video ID from the AirSpeed 5000 database 6 Drag the MXF files into an open FCP bin They will be treated like masterclips 7 Edit the sequence 8 When you are done editing the sequence export the sequence from FCP by selecting File gt Export gt Using QuickTime conversion 9 Select QuickTime movie and select Options 10 In the Video section select Settings then select Avid DNxHD 11 Select the appropriate Resolution For DNxHD 720p under Motion select a frame rate of 50 or 60 depending on your frame rate 12 Save the QuickTime file either locally or to shared storage 13 In Episode6 drag the exported QuickTime movie to the File List entry 14 Create a new encoder with MXF Opla as the container and QuickTime as the Video Codec 15 Select Options gt Compression Settings gt
192. rive disk states for your system and how they correspond to the various LED states flashing Red solid Blue and so on The front of the Avid AirSpeed 5000 or AirSpeed 5500 server provides access to ten 10 media drives for 4 channel model servers 2 channel models servers contain five 5 media drives Both models contain activity LEDs an error LED and Power and Reset buttons Each drive can be locked and unlocked with the use of a key that is provided with your server Front of the Server 4 channel models ac 0 0 sadn Each media drive has a blue and red LED on the bottom front of the drive 97 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Media Drive Example Drive carrier latch Drive lock Fault LED red Power Activity LED blue e The left Power Activity LED blue is solid when a drive has power and flashes when the drive is in use The right Fault LED red is lit when an error is detected or if the drive is rebuilding or initializing It flashes fast when it is initializing or rebuilding an array It flashes slow when there is a suspected problem with the drive For information on removing media drives see one of the following topics depending on your model e Removing and Replacing Media Drives 4 Channel Models on page 106 e Removing and Replacing Media Drives 2 Channel Models on page 133 98 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 De
193. rix Portions of this software licensed from Paradigm Matrix The following disclaimer is required by Ray Sauers Associates Inc Install It is licensed from Ray Sauers Associates Inc End User is prohibited from taking any action to derive a source code equivalent of Install lt including by reverse assembly or reverse compilation Ray Sauers Associates Inc shall in no event be liable for any damages resulting from reseller s failure to perform reseller s obligation or any damages arising from use or operation of reseller s products or the software or any other damages including but not limited to incidental direct indirect special or consequential Damages including lost profits or damages resulting from loss of use or inability to use reseller s products or the software for any reason including copyright or patent infringement or lost data even if Ray Sauers Associates has been advised knew or should have known of the possibility of such damages The following disclaimer is required by Videomedia Inc Videomedia Inc makes no warranties whatsoever either express or implied regarding this product including warranties with respect to its merchantability or its fitness for any particular purpose This software contains V LAN ver 3 0 Command Protocols which communicate with V LAN ver 3 0 products developed by Videomedia Inc and V LAN ver 3 0 compatible products developed by third parties under license f
194. rom Videomedia Inc Use of this software will allow frame accurate editing control of applicable videotape recorder decks videodisc recorders players and the like The following disclaimer is required by Altura Software Inc for the use of its Mac2Win software and Sample Source Code 1993 1998 Altura Software Inc The following disclaimer is required by Ultimatte Corporation Certain real time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection The following disclaimer is required by 3Prong com Inc Certain waveform and vector monitoring capabilities are provided under a license from 3Prong com Inc The following disclaimer is required by Interplay Entertainment Corp The Interplay name is used with the permission of Interplay Entertainment Corp which bears no responsibility for Avid products This product includes portions of the Alloy Look amp Feel software from Incors GmbH This product includes software developed by the Apache Software Foundation http www apache org DevelopMentor This product may include the JCifs library for which the following notice applies JCifs Copyright 2004 The JCIFS Project is licensed under LGPL http jcifs samba org See the LGPL txt file in the Third Party Software directory on the installation CD Avid Interplay contains components licensed from LavanTech These com
195. rresponding output format e Switch on Fly If you select this option the clip automatically plays in its native format Playing clips back to back is not supported with the Switch on Fly option You must unload the clip before cueing the next one 1080i SD 720p No UDX If you select one of these options the AirSpeed 5000 or AirSpeed 5500 server will only play the specified format and will reject other formats attempted to be played out of the channel SD Output Format 4x3 or 16x9 If you select one of these options the AirSpeed 5000 or AirSpeed 5500 server will play all clips at the corresponding output format 49 Field SD Cross Convert The Playback Output Page Description This field is used to select the Up Down Cross convert options for the channel Options and descriptions for each type of conversion are as follows For descriptions and examples of the options see Overview on page 216 SD Cross Convert list box options Letterbox If selected when cross converting a 16 9 SD image to a 4 3 SD image black bars are placed on the top and bottom of the HD image Pillarbox If selected when cross converting a 4 3 SD image to a 16 9 SD image black pillars are placed on either side of the SD image e Center crop If selected when converting a 16 9 SD image to a 4 3 SD output the left and right sides will be cropped off If the 16 9 image was a pillarboxed image the pillars will be rem
196. s grives to manieron After import initialization the drives display flashing Blue LEDs RAID controller Repairing a drive The following behaviors are observed during different stages of the process SPRA LSI e Before replacing the failed drive and rebuilding the RAID the following applies ega controller With the AirSpeed 5000 application and Transfer Manager running and with disk access on the failed media drive the drive with STATE_FAILED the drive displays a solid Blue LED and a slow flashing Red LED The other nine drives display fast flashing Blue and Red LEDs With no AirSpeed 5000 application or Transfer Manager running and with no disk access on the media drive all ten media drives display a solid Blue LED the STATE_FAILED drive displays a slow flashing Red LED and the other nine drives display fast flashing Red LEDs e After replacing the failed media drive and before the rebuild the replaced media drive displays a solid blue LED and no Red LED e After replacing the missing media drive in the LSI MegaRAID Storage Manager the replaced media drive displays solid Blue and Red LEDs e After starting rebuild in the LSI MegaRAID Storage Manager the replaced drive displays a fast flashing Blue LED and a slow flashing Red LED the four media drives in the same rebuilding span display fast flashing Blue and Red LEDs The five drives not in the rebuilding span display solid Blue LEDs and fast flashing Re
197. s and then slide it out of the chassis Hold Down Bracket and thumbscrew 10 Remove the Board Locking Bracket by loosening the thumbscrews and sliding the bracket up and out of the chassis Board Locking Bracket Thumbscrews LAUGE ka DDG 11 Gently lift the top Video I O board VIO 1 off of the riser card and out of the chassis 12 Option For 4 channel model servers Gently lift the bottom Video I O board VIO 2 off of the riser card and out of the chassis 184 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 13 The next step is to attach the Codec modules onto each Video I O board that was removed Fro more information see Attaching the Codec Modules to the Video I O Boards on page 185 Attaching the Codec Modules to the Video I O Boards This topic contains information on how to attach two 2 codec modules to each Video I O board For 2 channel model servers attach the codec modules to a single Video I O board This procedure applies to both the MPEG 2 HD and the AVC Intra Upgrade packages for both 4 channel and 2 channel model servers To attach the Codec modules to each Video I O board 1 Open the MPEG 2 HD or AVC Intra Upgrade package that contains the codec modules that you are upgrading to and place them on your workspace 2 Locate Video I O board 1 VIO 1 and place it component side up with the standoffs showing Standoffs for codec Standoffs for codec
198. s can be done manually using the Avid Interplay Transfer Engine Configuration window For more information see the AirSpeed 5000 AirSpeed 5500 Remote Console Operator s Guide Team Mode Configuration Requirements This topic contains information on the requirements necessary when configuring AirSpeed 5000 in a Team mode If configuring for Team mode do the following e Configure the Avid Service Framework as described in the topic Configuring the Avid Service Framework for Interplay Production Mode on page 18 In the AirSpeed 5000 Management Console on the server do the following On the Server Mode page specify Team mode On the Record Template page create a Record template that is customized for your needs On the Destination Template page create a Destination template that uses a valid workspace on your shared storage You can set the Clip name and Tape ID if you want Other fields are not used On the Record page set channel configurations You can ignore the Destination template settings in Team mode since you define this with the transfer destination of last resort located on the Inventory page On the User s page create users with the same credentials as the OS users that they will be logged in as on the Avid Editor This enables these users to access the AirSpeed 5000 server inventory via the AirSpeed 5000 Remote Console on the Avid Editor On the Inventory page select a Destination tem
199. s information on how to delete a user When you delete a user it is removed from the list To delete a user 1 Select the name of the user that you want to delete from the list 2 Click the Delete button The selected user will be deleted from the list below 3 Click the Apply button to accept your changes when you are done The Inventory Page The Inventory page provides you with the basic controls you need to set up inventory on the AirSpeed 5000 or AirSpeed 5500 server Depending on which server mode you are configured in this page will display either the Transfer destination of last resort or Default Ingest Destination field Descriptions of both fields are provided in the following table A5i VS SD2 Team 61 The Inventory Page The following table describes the fields used on the Inventory page Field Allow Play While Transfer Allow Overwrite on Send To Playback Generate Proxy on Send To Playback Delete oldest clips on Server Description Option If you want to allow Play While Transfer PWT functionality make sure the Allow Play While Transfer check box is enabled This option is for Play While Transfer when sending to playback from an editor in a Team or Interplay Production configuration This option does not apply to FTP FTP will always allow PWT If this option is deselected the Play While Transfer selection in the editor will be ignored Option If you want to allow
200. s page If you generate multiple clips using this field the segmented clips will be captured and checked into Interplay with unique headframes for each segment clip Segments To Keep Option This feature is best used when the Auto ingest to shared storage Interplay option is for auto delete disabled not selected in the Destination Templates page The server will retain the amount of clips defined number in this field Once that number of segments is reached the segments will begin deleting from oldest to newest If one or more clips are delete protected or in use those segments or clips will not be deleted and the counter will reset If the Auto ingest to shared storage Interplay option is enabled selected and you are using Delete criteria from the Inventory tab that Delete criteria may take precedence over any selections made in this field Creating a New Record Template This procedure contains information on how to create a new Record template This method creates a new Record template from scratch To create a new Record template l In the New Template Name field type the name of the new Record template that you want to create The Add and Copy buttons become enabled Click the Add button to add the new template to the list below Add detail to your newly named Record template by completing the fields on the screen including any video audio proxy conversion format DNxHD embedded ancillary dat
201. select Capture if it is selected 3 In the Format field select the video format that you want to test 195 Performing System Diagnostics 4 Select the Play Frame Options are gt Color Bars gt Sweep Pattern gt Test Image 5 Click Start Video The video appears in the Video Display window and appears in all other video outputs 6 To stop play at any time click Stop Video Capturing from an External Video Source You can test capture and display video from a selected source To capture video 1 Click the Video icon The Video section opens and the video image appears in the Video display Click Capture and deselect Play if it is selected In the Format field select the video format that you want to test Select a capture source from the Capture Src list Click Start Video nan A U N The video appears in the Video Display window 6 To stop play at any time click Stop Video 196 Performing System Diagnostics Testing Audio Outputs Audio testing allows you to configure the hardware to play audio tones from all of the audio output ports To play audio 1 Click the Audio icon The Audio section opens GM AirSpeed 5000 Hardware Test 00 32 x Audio 1 0 avaran Audio Count_16 z Ml Se Frequency 48 KHz X Information P F 1 E MO ao Hardware Tests Video 2 Select the Audio tone gt Count_16 gt Lo_lkHz gt Hi_lkHz 3 Select the Frequency
202. sign a drive letter o drive path lt Back Next gt Cancel 4 36 In the Assign the following drive letter field make sure the drive letter is set to E and click Next The Format Partition dialog box opens New Simple Yolume Wizard 2 xj Format Partition To store data on this partition you must format it first Choose whether you want to format this volume and if so what settings you want to use Do not format this volume Format this volume with the following settings Fa ain mes 3 Allocation unit size 64K Z Volume labet Media IV Perform a quick format I Enable file and folder compression lt Back Next gt Cancel 149 37 38 39 40 41 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 In the Format Partition dialog box do the following a Select the Format this volume with the following settings option b Set the Allocation unit size to 64K c Change the Volume label to Media d Make sure the Perform a quick format check box is selected e Click Next Click Finish After the format is complete the drive should show Healthy Primary Partition Right click on the Disk 2 drive icon and select Convert to Dynamic Disk from the list The Convert to Dynamic Disk dialog box opens G c Di sk xj Select one or more basic disks to convert to dynamic disks Disks OK Cancel Make sure only Disk 2 is selected checked and click OK A
203. sk of failing These drives can then be replaced in a controlled manner before causing on air failure In the event that a drive is identified as Monitoring the Health Monitor informs you with a status showing which disk it is monitoring If a drive is identified as Failed or FAILED the associated LED for that drive on the front of the AirSpeed 5000 or AirSpeed 5500 server may flash Red or appear solid Red The Media Drive RAID Status indicates the health or status of the entire media drive RAID array for this server Following are possible Media Drive Raid Status indicators and their meanings STATE_OPTIMAL Indicates the Media drive RAID array is healthy and the disks are all operating as expected from the LSI MegaRAID controller e STATE_DEGRADED Indicates a problem with one or more media drives in the RAID array from both the LSI MegaRAID controller and the AirSpeed 5000 application The RAID is still functioning however one or more drives need to be replaced as soon as possible 103 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 In the event of a problem with the Media Drive Raid Status to help you determine which drive or drives is the potential cause of the problem the Avid Health Monitor also provides various Media Disk drive Status indicators as shown in the following table Avid Health Monitor AirSpeed 5000 Disk Status Symbol Media Disk Status Description STATE_ONLINE o MONIT
204. software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software THIS SOFTWARE IS BEING PROVIDED AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN PARTICULAR NEITHER THE AUTHOR NOR AT amp T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE This product includes software developed by the University of California Berkeley and its contributors The following disclaimer is required by Nexidia Inc 2010 Nexidia Inc All rights reserved worldwide Nexidia and the Nexidia logo are trademarks of Nexidia Inc All other trademarks are the property of their respective owners All Nexidia materials regardless of form including without limitation software applications documentation and any other information relating to Nexidia Inc and its products and services are the exclusive property of Nexidia Inc or its licensors The Nexidia products and services described in these materials may be covered by Nexidia s United States patents 7 231 351 7 263 484 7 313 521 7 324 939 7 406 415 7 475 065 7 487 086 and or other patents pending and may be manufactured under license from the Georgia Tech Research Corporation USA The following disclaimer is required by Paradigm Mat
205. ss Convert AFD Examples SD Cross Convert AFD Examples The table below shows the input and output AFD and examples of their corresponding video formats when performing an SD cross convert There are two methods for SD cross conversion 4 3 SD In to 16 9 SD Out e 16 9 SD In to 4 3 SD Out SD Cross Convert for 4 3 SD In to 16 9 SD Out 16 9 SD Out Input Video Format 4 3 SD In Video Format Output AFD Video Format e AFD 8 full frame AFD 9 4 3 image image or Fa Aspect Ratio 16 9 e AFD 9 4 3 image A G ilarboxed Aspect Ratio 4 3 oa AFD 10 16 9 image AFD 10 16 9 l l image Aspect Ratio 4 3 letterboxed Aspect Ratio 16 9 SD Cross Convert for 16 9 SD In to 4 3 SD Out 4 3 SD Out Input Video Format 16 9 SD In Video Format Output AFD Video Format e AFD 8 full frame AFD 10 16 9 image or 7 image e AFD 10 16 9 Aspect Ratio 4 3 image Aspect Ratio 16 9 AFD 9 4 3 image Aspect Ratio 16 9 pillarboxed AFD 9 4 3 image Aspect Ratio 4 3 Wis 225
206. status line says Rebuilding x complete You can perform other work while the rebuild completes To replace both system drives l 2 3 If both system drives fail shut down the system and unplug the power cords Remove both system drives Install new system drives into the two drive carriers and insert them into the two system drive slots Replace the power cords and restart the system Enter the Intel RAID BIOS by pressing CTRL I when the text MATRIX RAID BIOS appears on the screen Choose Create the new RAID set This will create the system drive mirror a Change RAID type from RAID 0 Stripe to RAID 1 Mirror volume name and capacity can be left at the defaults b Select Create RAID answer yes to the are you sure messages c The RAID set Volume 0 should be shown as online with the two physical disks port 0 and 1 listed below as array members d Exit the RAID BIOS and allow the system to restart Turn on your AirSpeed 5000 or AirSpeed 5500 server and re image your system drives which includes loading the Windows operating system see the topic Reimaging Your System in the AirSpeed 5000 AirSpeed 5500 Setup Guide Use the same IP address previously assigned 8 9 Install the Avid AirSpeed 5000 software on the new system drives see Installing the Software in the AirSpeed 5000 AirSpeed 5500 Setup Guide Configure your system 159 Troubleshooting Your AirSpee
207. tains information on how to set up your basic server settings for your AirSpeed 5000 or AirSpeed 5500 server To configure basic server settings 1 In the SERVER MODE area select the Server mode for your site Options are gt gt gt Standalone Mode Team Mode Interplay Production Mode 2 Option If you selected Interplay Production Mode as your Server mode complete the following fields Otherwise go to Step 3 gt gt gt gt In the Interplay Server Name field type the name of your Interplay server In the Interplay Database Name field type the name of your Interplay database In the Interplay User Name field type a user name for the Interplay user In the Interplay Password field type a password for the Interplay user 3 In the SERVER SETTINGS area do the following gt Select the Reference Video Standard you want to supply to the server 25 50 or 29 97 59 94 Select the Time of Day Source that you are using Option If you will be using Drop Frame Timecode select this check box Otherwise leave it deselected Option Select the DNxHD 185 220 check box if you will be recording or playing DNxHD 185 220 in your workflow Otherwise leave it deselected Selecting this option requires high bandwidth thus limiting your available channels For more information see the Server Mode page field descriptions 29 The Server Mode Page 4 In the System ID field type the 11 digit Avid System I
208. tatus Simple Basic Healthy Active Recovery Partition 10 00 GB iC Simple Basic NTFS Healthy Boot Page File Crash Dump Primary Partition 222 88 GB 7 lt 90s c iDisk 0 Basic OS C 232 88 GB 10 00 GB 222 88 GB NTFS Online Healthy Active Recovery Part Healthy Boot Page File Crash Dump Prim sIDisk 1 Basic 99 MB Online _sDisk 2 Basic 7447 78 GB Online 7447 78 GB Unallocated W Unallocated Primary partition 4 Once you have verified that you have deleted the existing volumes you can close the Disk Management window and go to the next step 112 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 5 Start the MegaRAID Storage Manager by selecting Start gt All Programs gt MegaRAID Storage Manager gt StartupUI or select the MegaRAID Storage Manager desktop icon If your AirSpeed 5000 server OS image is later than version 6 it will not have the LSI MegaRAID Storage Manager software pre installed Earlier AirSpeed 5000 software versions had this software pre installed on the server To get the latest LSI MegaRAID Storage Manager software it is available to download under LSI s terms and conditions at http www I si com From the website you can locate and download the latest Windows based LSI MegaRAID Storage Manager software that supports the MegaRAID SAS 9260 4i product The MegaRAID Storage Manager Host View dialog box opens 6 Sel
209. termine Media Drive Health by Viewing LED Status This topic provides information on how to assess the health of your media drives by looking at the LEDs on the front panel of the server The following table provides some example LED states corresponding drive states and required actions Media Drive LEDs Power Activity Fault Blue LED Red LED On solid Off Activity Off flashing On solid Activity Fast flashing On solid Activity One LED on Solid Activity Fast flashing flashing Activity Fast flashing flashing On solid Slow flashing On solid On solid On solid Off None None Drive State On line Inactive Indicates a healthy online drive with no disk I O On line Active Indicates a healthy online drive with disk I O Also occurs after import initialization when moving a set of configured drives to a different RAID array Online Drive in a Failed Span Indicates the media drive is online but another media drive in the same span may have failed The drive with the solid Red LED has fully failed and had been removed from the RAID array Data Rebuilding Indicates the media drive is rebuilding Occurs when a drive fails Initializing Indicates the media drive is initializing Occurs on initial array creation or when rebuilding Degraded drive Can be seen on more than one drive and on the same or different spans Failed Data drive Can be seen on more than one drive and on the s
210. terplay Production Mode on page 18 For additional information see Avid Workgroup Properties in the Avid Service Framework User s Guide Locate the AvidAirSpeed5000RemoteConsole zip file and uncompress it to your desktop Within the AvidAirSpeed5000RemoteConsole folder run Avid AirSpeed Remote Console exe Make sure to select Interplay mode option Install Interplay Transfer Client Start the AirSpeed 5000 Remote Console application Connect to a server Verify Interplay Production Mode is configured properly 14 Configuration Requirements For more information see the AirSpeed 5000 AirSpeed 5500 Remote Console Operator s Guide Configuring the Avid Service Framework for Standalone or Team Mode If the AirSpeed 5000 or AirSpeed 5500 server is going to operate in a Standalone or Team environment the next step is to configure the Avid Service Framework on the server This procedure is mostly for diagnostic purposes To configure the Avid Service Framework for Standalone or Team mode 1 On the AirSpeed 5000 or AirSpeed 5500 server select Start gt All Programs gt Avid gt Avid Framework gt Avid Workgroup Properties The Avid Workgroup Properties dialog box opens to the Services tab orkgroup Properties g Services Login Lookup Location System Check About Workgroup Local Machine AS1VSXDSR 3 Status alt enabled services are running Start Stop Advanced
211. tes that you want to apply to the selected FTP folder The following fields are in the IMPORT section e Auto ingest to shared storage Interplay If this value is selected the file sent via FTP to this folder will be automatically transferred to shared storage and or Interplay When this option is selected the Destination template for auto ingest field is enabled In Interplay Production mode there are multiple destination templates to select from In Team mode there is one global template Destination template for auto ingest Select the Destination template that you want to use for auto ingest This enables you to choose which workspace based on the template you want the auto ingest to transfer to via Transfer Manager Delete after auto ingest If this option is selected it indicates that the AirSpeed 5000 or AirSpeed 5500 will delete the clip after the clip is transferred to shared storage or Interplay Blind Import Folder Create Unique Clip Names Blind import sets the clip name to the mxf file name without the mxf and sets the Video ID to the internal id 0_xxx If this option is selected when viewing the folder from an FTP client such as Filezilla or FlashFXP you will not see the clips in the folder They will just pass through to the folder and be given a unique Video ID Generate proxy on import If this value is selected it indicates that the AirSpeed 5000 or AirSpeed 5500 will generate a proxy
212. the following oe mem VEN After replacing the four failed media drives you should notice the following failures on the same span All ten drives display solid Blue LEDs The four replaced drives will have no Red LEDs The remaining drives those not replaced display fast flashing Red LEDs e After the configuration is cleared from the LSI MegaRAID Storage Manager all ten drives display solid Blue LEDs and no Red LEDs e After disk initialization is started from the LSI MegaRAID Storage Manager all ten drives display fast flashing Blue LEDs and no Red LEDs 101 Handling Foreign Disks Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 When assessing your Media RAID health you might encounter a Foreign Disk state This state indicates that the disk was not fully added to the RAID array For information on identifying and replacing Media Drives for 4 channel or 2 channel model systems see the following topics Removing and Replacing Media Drives 4 Channel Models on page 106 Removing and Replacing Media Drives 2 Channel Models on page 133 Using the Avid Health Monitor to Identify Failed Media Drives The Avid Health Monitor is the interface through which AirSpeed 5000 or AirSpeed 5500 uses to detect and report potentially degraded disk performance The AirSpeed 5000 software periodically measures disk performance in the background and flags suspect drives before they reach critical failure and are autom
213. tion style is not recognized by all previous versions of Windows It is recommended for disks larger than 2TB or disks used on Itanium based computers cme If the Initialize Disk dialog box does not appear you need to go to the diskpart utility to clean the previous configuration on Disk 1 by doing the following 29 Close the Computer Management dialog box Select Start gt Run Type diskpart and press Enter The Diskpart command window will open Type list disk and press Enter At the DISKPART prompt type select disk 1 and press Enter The message Disk 1 is now the selected disk appears When disk 1 is selected type clean and press Enter The message DiskPart succeeded in cleaning the disk appears Select Computer Management gt Storage gt Disk Management The Initialize Disk dialog box will open automatically In the Initialize Disk dialog box do the following a Uncheck Disk 2 but leave Disk 1 checked b Select the MBR Master Boot Record option c Click OK 125 30 31 32 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Select Computer Management gt Storage gt Disk Management right click on the new Unallocated Drive space for Disk 1 and select New Simple Volume Click Next on the volume wizard screen The Volume Size dialog box opens It should show 97 MB for the volume size Click Next Assign Drive Letter or Path For easier access you can assign
214. ton to run the script If the script is executed successfully a message appears at the bottom of the window indicating that the script has been run successfully Your password has now been reset successfully on the Management Console 88 EJ Maintaining and Troubleshooting Your Server This chapter contains some preventative maintenance tasks for your AirSpeed 5000 or AirSpeed 5500 system There is also a troubleshooting section to help you troubleshoot various problems that might occur The following topics are included e Parts Lists e Preventative Maintenance Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 e Accessing the Knowledge Base Parts Lists This section contains the lists of the available parts for your AirSpeed 5000 or AirSpeed 5500 server For more information see the following topics e Spares List e Hardware Upgrade Kits e Field Replaceable Parts Contact your Customer Support Representative to order any of these parts or kits Parts Lists Spares List This topic contains information on the parts that can be purchased as spares for your AirSpeed 5000 or AirSpeed 5500 server AirSpeed 5000 or AirSpeed 5500 Spares List Part Name Media Drive in Sled Operating System OS Drive in Sled Power supply module Hardware Upgrade Kits This topic contains information regarding AirSpeed 5000 or AirSpeed 5500 server hardware upgrade kits that can be purchased to enhance the hardware capabilities a
215. tool you must create a user with the same name and password This user must have Read Write permission to the Interplay folders that the AirSpeed 5000 or AirSpeed 5500 will use for checkin e Inthe ISIS Management Console set up a user with the same password This user must have Read Write permission to the appropriate workspaces Interplay Production Mode only Type a password for the Interplay user These fields enable you to set up the global Server settings for your AirSpeed 5000 or AirSpeed 5500 server Select the Reference video standard that you want to supply to the server from the list Options are e 25 50 e 29 97 59 94 Select the LTC input that you are using to drive the Time of Day source None is selected by default which uses the PC clock as the Time of Day source If you are using the Reference and LTC Breakout cable and not the Multi I O Expansion Panel to connect your LTC source you must select LTC 1 If you set the Time of Day Source to a particular LTC In and you are supplying an invalid LTC source to that input the PC clock will be used as Time of Day For more information on LTC see The Record Page on page 44 Select this check box if you will be using Drop Frame timecode Otherwise leave it deselected 27 Field Enable DNx185 220 AVID SYSTEM ID System ID The Server Mode Page Description Select this check box only if you will be recording or playing DNxHD 185 220
216. tory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide 2 Power down the server and unplug all peripheral devices and the AC power cables 3 Remove the server main cover For instructions see Removing and Replacing the Server Main Cover on page 180 4 Disconnect any cables attached to any add in cards 5 Loosen the thumbscrews on the back cover and slide the cover back to remove it from the chassis The following diagram shows the location of the two 2 thumbscrews on the rear of the server Two 2 Thumbscrews 6 Loosen the thumbscrew on the Card guide and slide it over to remove it from the chassis The following diagram shows the location of the Card guide thumbscrew Card Guide thumbscrew 182 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 7 To disconnect the top Video I O board 1 VIO 1 do the following a Remove the Power Harness yellow and black cable from the Video I O board Power Harness yellow and black b Remove the two SATA red cables from the Video I O board Before removing the SATA cables it s a good idea to observe how the SATA cables are connected Top to Top and Bottom to Bottom SATA Cables red 183 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist 8 Option For 4 channel model servers Repeat Step 7 to disconnect the bottom Video I O board VIO 2 9 Release the Hold Down Bracket using the thumbscrew
217. ttp Avww Ilsi com From the website you can locate and download the latest Windows based LSI MegaRAID Storage Manager software that supports the MegaRAID SAS 9260 4i product The MegaRAID Storage Manager Host View dialog box opens 7 Select the IP address link of the AirSpeed 5000 or AirSpeed 5500 server in the IP Address field The Enter User Name amp Password dialog box opens 8 Type the local machine login credentials In the User Name field type amsuser b In the Password field type is admin c Click Login The LSI MegaRAID Storage Manager application opens 152 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 9 Click the Logical tab to determine whether the new drives you inserted appear in the Unconfigured Drives tree as Online or Unconfigured Good If the Drives appear as Online you are done In the Unconfigured Drives tree if the drives appear as Unconfigured Good this indicates that they are new un configured media drives You need to configure them Go to the next step Dashboard Physical Logical a51 g2 dev01 SE 5I MegaRAID 5 Enclosure Enclosure Enclosure 260 4i Bus 9 D Unconfigured Drives Enclosure Enclosure Enclosure Enclosure Enclosure Enclosure Enclosure 6G545expander 14 Slot 6G5A45expander 14 Slot 6G545expander 14 Slot 6G5A45expander 14 Slot 6G5A4Sexpander 14 Slot 6G
218. u saved your previously backed up system settings 2 Select the saved system settings file that you want to restore 3 Click the Restore button to restore the saved system settings Deleting Saved System Settings This topic contains information on how to delete previously saved system settings files To delete previously saved system settings 1 In the RESTORE SYSTEM SETTINGS area click the Browse button to navigate to the location where you saved your previously backed up system settings 2 Select the saved system settings file that you want to delete 3 Click the Delete key to delete the file 87 The Backup Restore Page Resetting Your Password We have provided a way to reset your administrator password to login to the AirSpeed 5000 or AirSpeed 5500 Management Console An Admin Reset utility can be found at C Program Files Avid AirSpeed SupportUtilities Run this utility on the AirSpeed 5000 or AirSpeed 5500 server to restore in to the factory login For more information see the following procedure To reset your password 1 On your AirSpeed 5000 or AirSpeed 5500 server navigate to C Program Files Avid AirSpeed SupportUtilities and double click on the script The Microsoft SQL Server Management Studio will launch and load the script If the Management Studio launches but does not load the script you might need to navigate to the script 2 Connect to localhost as the server 3 Press the Execute but
219. utput AFD and examples of their corresponding video formats when performing an Up convert Input Video Format SD Video Format Output AFD HD Video Format AFD 8 full frame AFD 9 4 3 image image or Fa mA n AFD 9 4 3 O pillarboxed image Aspect Ratio P pillarboxed 4 3 A an Se e AFD 8 full frame AFD 10 16 9 image or iis image e AFD 10 16 9 d Aspect Ratio 16 9 image Aspect Ratio k 16 9 x LICH AFD 10 16 9 image AFD 10 16 9 Aspect Ratio 4 3 image letterboxed Ea pa Aspect Ratio 16 9 an 223 Down Convert AFD Examples Down Convert AFD Examples The table below shows the input and output AFD and examples of their corresponding video formats when performing a Down convert Input Video Format HD Video Format Output AFD SD Video Format e AFD 8 full frame AFD 10 16 9 image or image AFD 10 16 9 Aspect Ratio 4 3 ne al aS Aspect Ratio H a letterboxed ps ra AFD 8 full frame AFD 10 16 9 image or image ee Pal AFD 10 16 9 Aspect Ratio 16 9 co ss image Aspect Ratio al 16 9 C3 AA AFD 9 4 3 image AFD 9 4 3 image Aspect Ratio 16 9 Aspect Ratio 4 3 pillarboxed ce PAR ped e AFD 15 16 9 image with shoot and protect center Aspect Ratio 16 9 AFD 9 4 3 image Aspect Ratio 4 3 KX z HD Cross Convert AFD We support HD cross convert However there are no user configurable options 224 SD Cro
220. utton to import the configuration 85 The Backup Restore Page The Backup Restore Page The Backup Restore page enables you to backup your current system settings Once you have backed up your system settings you can restore any previously saved settings for your AirSpeed 5000 or AirSpeed 5500 server You can also delete previously saved system settings The Backup Restore System Settings page enables you to do the following e Backing Up Your Current System Settings on page 87 e Restoring Saved System Settings on page 87 Deleting Saved System Settings on page 87 86 The Backup Restore Page Backing Up Your Current System Settings This topic contains information on how to back up your current AirSpeed 5000 or AirSpeed 5500 server system settings To backup your current system settings 1 Click the Backup button You will be asked if you want to open or save the file 2 Click Save and navigate to the location where you want to save your system settings 3 In the File name field type a name for the system settings file and click the Save button The System Settings will be saved with the file name you created in the location you chose Restoring Saved System Settings This topic contains information on how to restore previously saved system settings To restore saved system settings 1 In the RESTORE SYSTEM SETTINGS area click the Browse button to navigate to the location where yo
221. ve has already been removed it will not appear in the Span within the Drives folder 17 In the Unconfigured Drives folder do the following a Right click on the unconfigured drive and select Change to Unconfigured Good Depending on the failure scenario the status for the drive might already be set to Unconfigured Good 109 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 b Right click on the un configured drive again and select Replace Missing Drive The LED for the drive flashes and can be seen on the front of the server A dialog box opens showing the drive location nnn LSIs lt Description Replaces a drive of a degraded array that is marked missing with an UNCOMPIGURED GOOD drive Spen 0 Row Index t 18 Note the drive location and number and click OK 19 Right click on the failed drive in the Unconfigured Good tree and select Start Rebuild The MegaRAID Storage Manager dialog box opens 20 Click Confirm and then click Yes The drive will now display as Rebuild It takes approximately six hours to rebuild a drive 21 If you want to view the Rebuild progress select Manage gt Show Progress The Group Show Progress dialog box opens Click OK to close the box when you are done 22 Option If you had two failed drives on different spans repeat Steps 8 13 for the other failed media drive 110 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 Re RAIDing Media Drives from Scr
222. we will prevent these characters from being entered For example if you type any of these characters lt gt transfers will fail If you type a percent it will be converted to an underscore _ in the Clip Name and or Video ID fields AirSpeed 5000 MXF OP1A Files In AirSpeed 5000 the transfer of media via FTP is performed by using MXF wrapped OPIA files These files follow the OP1A pattern as specified in SMPTE Specification 378M This means all media i e video audio data tracks is wrapped in an MXF OPIA file The wrapped media must conform to the operational points supported by the AirSpeed 5000 Currently AirSpeed 5000 generates MXF files in which the audio is formatted in stereo pairs We support a maximum of four 4 pairs of audio for SD formats and eight 8 pairs of audio for HD formats The consumer of files we generate must support audio formatted in stereo pairs If you send clips to the AirSpeed 5000 or AirSpeed 5500 server we support mono stereo pairs and Broadcast wav If you have a source mxf file with mono audio transfer it to the AirSpeed 5000 or AirSpeed 5500 server and then re transfer that clip back to another location via FTP the new file will be rewrapped as a stereo pair Because of the rewrapping involved in the MXF rewrapping process file sizes might be different However the actual clip duration and content should not change For more information see Supported Video an
223. will currently only delete clips that have been transferred successfully to shared storage If a clip has not been transferred or encountered a transfer error it will not be Auto deleted Protected clips will not be deleted 62 Field Delete all inventory at 24 hour HH MM Delete local clips after ingest transfer completes Transfer destination of last resort Interplay Production or Team mode Default Ingest Destination Team mode only Master Clip Location team Delete XDCAM temp files after Send To Playback transfer completes XDCAM Editor Send to playback format The Inventory Page Description Option If you want to delete all inventory daily select the Delete all inventory at 24 hour HH MM check box and enter a time when you want to delete your inventory in hour and minute HH MM format Option If you want to delete media after ingest completes click the Delete local clips after ingest transfer completes check box This will only delete media directly off the AirSpeed 5000 or AirSpeed 5500 server Media transferred onto ISIS and Interplay still resides there after deletion from AirSpeed 5000 or AirSpeed 5500 Auto delete will currently only delete clips that have been transferred successfully to shared storage If a clip has not been transferred or encountered a transfer error it will not be Auto deleted Protected clips will not be deleted Auto delete will currently on
224. xpander 14 Slot Enclosure 6G5ASexpander 14 Slot 33 Total Free Capacity 7 273 TB J Capacity 7 273 TB 119 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 21 To create the second virtual drive right click the LSI MegaRAID SAS again and select Create Virtual Drive Dashboard Physical Logical if D RA E i Spanned Drive Group ID 50 Create Virtual Drive G Virtual Drivefs Enable Al Virtual Drive 0 D_O 100 000 ane parol head Drives Span 0 Set Patrol Read Properties Enclosure 6GSASexpander Disable 55D Guard lt Enclosure 6G5ASexpander Scan Foreign Configuration Enclosure 6G5ASexpander Load Configuration Enclosure 6G545expander Gavel CAAT Enclosure 6G54S5expander Span 1 Clear Configuration lt gt Enclosure 6G545expander Set Consistency Check Properties Enclosure 6G54S5expander Set Adjustable Task Rates Enclosure 6G54Sexpander Enclosure 6G54S5expander Enclosure 6G54S5expander Manage Power Save Settings E Total Free Capacity 7 273 TB pdaks Corkrolier Fnieare i Capacity 7 273 TB Manage MegaRAID Advanced Software Options Save TTY Log Preserved Gache The Create Virtual Drive Choose mode dialog box opens 120 Troubleshooting Your AirSpeed 5000 or AirSpeed 5500 22 Select the Advanced radio button and click Next The
225. y button to accept your changes when you are done 5 If you are configuring your AirSpeed 5000 or AirSpeed 5500 server for the first time the next step is to set up channels for record For more information see The Record Page on page 44 42 The Destination Templates Page Copying an Existing Destination Template This procedure contains information on how to quickly create a new Destination template by using information contained in an existing Destination template This can be done by copying the existing Destination template name and then changing the name and settings to match how you want the new Destination template to appear This method of creating a new Destination template can save time as opposed to creating all of your new Destination templates from scratch To copy a Destination template 1 Select the template name that you want to copy from the list 2 Type a new name for the template in the New Template Name field 3 Click the Copy button to add the new template to the list below The newly created template will appear in the list with the same clip data as the template you copied it from 4 Modify the settings on your newly named Destination template by completing the fields on the screen as they apply to this Destination template 5 Click the Apply button to accept your changes when you are done Modifying an Existing Destination Template This procedure contains information on how to modify the settin
226. ystems only have one Video I O board E Replace the Video I O boards into the server as described in the topic Replacing the Video I O Boards into the Chassis on page 186 0n Replace the Server main cover as described in the topic Removing and Replacing the Server Main Cover on page 180 E Perform hardware system diagnostics as described in the topic Performing System Diagnostics on page 190 Removing and Replacing the Server Main Cover The AirSpeed 5000 or AirSpeed 5500 server must be operated with the chassis cover in place to ensure proper cooling However you will need to remove the main cover to add or replace components inside of the server Video T O board set Before removing the main cover power down the server and unplug all peripheral devices and the AC power cables A nonskid surface or a stop behind the server may be needed to prevent the server from sliding on your work surface 180 AirSpeed 5000 AirSpeed 5500 Server Hardware Upgrade Checklist To remove the server main cover 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 179 and Safety and Regulatory Information in the AirSpeed 5000 AirSpeed 5500 Setup Guide Turn off all peripheral devices connected to the server Then turn off the server Disconnect the AC power cords Unscrew the thumbscrews at the back of the unit until they are loose Pull the thumbscrews backwards

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