Avaya Communication Manager Avaya 3711 User Guide
Contents
1. The Menus Operating Procedures 2 eee Menu Control 00 renders era EA Se isaac iis oir AER A Menu TING casara nesar i ri AAA Menu Telephone Book Settings lt lt ee Adding a New ENUY os sesana RR RR R ee 2 RR AR N Entering Characters NameS ee ee eee Editing an ENUY ss so cir CR REDE DKS EROS AAA Deleting an Entry ira a A A A e we ab Deleting all Entries lt lt Adding an Entry to the Call Filter a ele e RPTE IET ATEO Transferring Phone Numbers to the Telephone Book Menu Redial List 08 eee ee ee ee ee ee a 4 Avaya 3711 User Guide 22 22 23 23 23 23 23 24 25 25 26 26 26 27 27 28 28 29 29 29 29 30 30 30 30 31 31 31 32 33 33 33 34 34 34 34 35 35 35 Contents Menu Key Lock 2 mea o 36 Key Lock On Off cara AAA AAA 36 Men Ala e cone E eia bE KB DEA R R KR aa RR A 4 36 NE gt oros eko be Mena Lake hk wo ek Ka Rn AE 36 Setting the Alarm Clock lt lt 37 Activating Deactivating the Alarm Clock 37 Setting the Date Time 2 2 37 Menu AVAYA only available on IP DECT system 37 Features available during an active call if enabled on2. on the left side Menu Volume Settings Earpiece Menu Volume Settings OK Earpiece OK OK The voice volume of the earpiece can be changed in 8 steps via the arrow keys Hands Free Menu Volume Settings OK Hands free OK OK The voice volume of the loudspeaker can be changed in 8 steps via the arrow keys Headset Menu Volume Settings OK Headset OK OK The voice volume of the headset can be changed in 8 steps via the arrow keys Buzzer Menu Volume Settings OK Buzzer OK OK The voice volume of the Buzzer can be changed in 8 steps via the arrow keys 46 Avaya 3711 User Guide Menu Caller Filter Menu Caller Filter Via the caller filter it is possible to block or receive incoming calls if the calling phone number is stored in the caller filter The phone numbers in guestion have to be stored in the caller filter before it is possible to use the filter functions Phone numbers can be entered manually or transferred from caller list redial list or telephone book An entry can consist of a maximum of 32 digits for the number and 16 characters for the name refer to Entering Characters Names on page 33 It is possible to store a maximum of 10 numbers in the caller filter The caller filter only works for calls not for messages List of Numbers Menu Call Filter OK List of numbers OK Select an entry Adding a new Entry Until New OK ji phone number OK ji name OK When entering the name the keypad keys ar
3. AVAYA Avaya Communication Manager Avaya 3711 User Guide 16 601624 Issue 1 August 2006 O 2006 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full support information please see the complete document Avaya Support Notices for Software Documentation document number 03 600758 To locate this document on our Web site simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the produ
4. Press Menu Use the arrow keys to scroll through this list and confirm the desired function with OK If the telephone book has been opened aie Key the arrow keys can be used to select a name and i or 1 can be used to dial To change entries switch over to the next menu using the Options softkey and choose Edit Now you can edit the telephone number and then the name with which it is associated Save your changes by selecting OK at the end of each procedure Entering a Telephone Number enter Humberi 22 Avaya 3711 User Guide The arrow keys can be used to shift the input position cursor to the left or right Additional characters are always added in front of the flashing cursor Use OK to confirm your entry deletes individual characters Calling Calling Telephone On Off The telephone can be switched off by pressing Y 4 for more than 1 second when it is in an idle state The telephone is switched on by pressing D for more than 1 second or by placing the telephone in the charger Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps When the minimum or maximum value is reached you will hear a beep In the display a bar will be shown which will increase decrease in size symbolizing the actual volume setting Handsfree To enable several people in a room to listen to a call the telephone includes a handsfree feat
5. e Administrator Guide for Avaya Communication Manager 03 300509 e Feature Description and Implementation for Avaya Communication Manager 555 245 205 e Avaya IP DECT Installation Administration and Maintenance Manual 16 601625 28 Avaya 3711 User Guide Calling Placing a call on Hold During a call you can place a call on hold e Press places the call on hold e Press 7 7 again to retrieve the call Call Enguiry During a call another party can be consulted e Press gt to put the call on hold e Now dial the other phone number e Press RV again to drop the second call and switch back to the first call In case you ve released the call with the consulted party your set will be re alerted for the original call Call Transfer During a call you can transfer a call to another party e Press gt to put the call on hold e Dial the other phone number oo e Press Y to complete the transfer The transfer can be completed before or after the other party answered the call Conference Call During a call you can create a conference with other 2 parties e Press gt to hold the first call e Dial the other phone number e Press again to complete the conference e The parties will be conferenced together and the phone display will show conference e Pressing EY again will drop the added party from the conference Issue 1 August 2006 29 Call Waiting Answering second Call During a call you
6. Choosing the Ride Option will give you access to the following options Directory opens the directory to select an entry from the directory to unpark the call from User Input allows you to enter the number to unpark the call from Selections opens the Caller List Redial or Telephone Book to select an entry to unpark the call from e After selecting the extension number where the call was parked press OK to retrieve the parked call Priority Call When the phone is in the idle state you can make a priority call e Press and hold Menu for at least 2 seconds and select Priority Call e Choosing the Priority Call Option will give you access to the following options Directory opens the directory to select an entry from the directory to call with priority User Input allows you to enter the number to call with priority Selections opens the Caller List Redial or Telephone Book to select an entry to call with priority e After selecting the party who you would like to call with priority press OK WML Portal When the phone is in the idle state you can check WML sites e Press and hold Menu for at least 2 seconds and select WML Portal e Choosing the WML Portal Option will give you access to the following options predefined allow you to select a predefined portal on the ADMM User Input allows you to enter a WML portal address e After selecting the proper option press OK 42 Avaya 3711 User Guide Menu Caller L
7. He When entering phone numbers or names changes can be made by moving the position of the cursor The arrow keys shift the cursor to the left or right C Enables selection from the redial list 20 Avaya 3711 User Guide Softkeys and the Cancel Key Softkey OK OK is used to confirm the selected function If a function only permits you to switch between two options OK causes this to take place In the display active settings ON are indicated by a at the end of the line In the case of settings that are not active OFF a appears at the end of the line Softkey Menu Using the Menu softkey on the left you can access the main menu of the Avaya 3711 telephone Softkey Options Using the Options softkey on the left you can perform actions on the selected item in the menu you are currently in Softkey Esc The Esc softkey is used to guit the respective menu section which is displayed The display then shows the selection of the previous menu branch or the current idle connection display Holding down the Esc softkey for a longer time approx 2 sec guits the present menu and returns to the idle display Cancel Key Pressing during editing of names and or numbers results in deleting the last entered character or digit Issue 1 August 2006 21 Example Menu Henu Kev Lock Ringer Sellinas Volume Setlinss Example Telephone Book Searches _ Neui an Peters Ort 1ons
8. If there are new calls stored the list will open immediately Otherwise you have to select Caller List Dialing use the arrow keys to select an entry Press or 1 and the phone number is dialed Pre dialling if is pressed for a longer period the phone number is entered into the pre dial mode Digits e g a code can be added as required The phone number is dialed by pressing or dl The pre dial mode is terminated by pressing Esc You can call back directly from the caller list or transfer a phone number to the telephone book refer to Menu Caller List on page 43 Making a SOS call The telephone can be used to send emergency calls to a certain telephone number The number is stored in the menu Telephone Option To make the emergency call press the SOS key for longer than 2 seconds 26 Avaya 3711 User Guide Calling Muting Ringer During the call alert phase it is possible to mute the ringer alert signal simply by pressing the softkey Silence Now only the telephone icon is signalling the incoming call In case of the ringer alert signal is with VIP melody the ringer can not be muted Answering a Call When receiving an incoming call the number of the caller is displayed if transmitted If this number is already listed as an entry in the phonebook the corresponding name of this entry is displayed during an incoming call Press or 1 to answer the call or lift the telephone off the charger when Charg
9. Keys lt lt es 20 SOON deere sai KOTA RAB Koe AAA 21 RU ATE Men s cisnes daa AA Bi 21 Softkey Options a ero nexo 21 MONRO GSC Ge eet am enu kkinen a 21 o rN AE TIA E Oe 8 21 Example Men car ea a ee eee a oe ee ee ee 22 Issue 1 August 2006 3 Contents Example Telephone Book ee eee ee Entering a Telephone Number eee eens A 6 iene ee ee IAE A Telephone On Off 0 0 0 0 eee ee me Loudspeaker Volume oa IIS iaa AAA AAA AAA AAA A OO rare AICA PU low aa eS Making SUA ova ca ah kah una UK ew IAN A Making a Call from the Last Number Redial List Making a Call from the Telephone BO0Ok lt lt Making a Call from the Directory only available with IP DECT system Making a Call from the Caller List aa Making a SOS call 2 4 Mu ting FUNDAS gt a sirrin cas rs rd Answering a Call AAA Changes During a Connection eee Most common features described below are available for the DECT set Placing a call on Hold oo A AE Gali Tratistet ci ee PRK EE Oe RA Conference o ARRIETA Call Waiting Answering second Call lt Parking a Call s m ar AAA Retrieving a Parked Call lt lt Message waiting indication for Voicemail
10. dial the phone number by pressing 5 or 1 Pre dialling is started by pressing for a longer period Issue 1 August 2006 35 Options Add to transfers the phone number to the telephone book or to the call filter Details shows the receiving time date of the respective call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries Menu Key Lock Key Lock On Off The keypad can be locked to prevent any accidental operation press the Menu softkey select Key Lock via the arrow keys and confirm by pressing OK A lock icon is then shown in the display To unlock the keypad press the right softkey and then ES as shown on the display Calls can be answered in the normal way when the key lock is active and all keys can be used The key lock is activated again after the call has been terminated Menu Alarm Alarm The Avaya 3711 allows you to set a time between 00 00 and 23 59 at which the telephone will emit an acoustic signal preset tone for internal calls The signal lasts 60 seconds and can be switched off by pressing any key Powering the telephone On Off does not affect the Alarm Setting The Alarm time can only be set when date and time are available on the telephone When the Alarm goes off Alarm is shown on the display No Alarm will be given when the telephone has been switched to OFP 36 Avaya 3711 User Guide Menu AVAYA only available on IP DECT system Setting
11. dialling the X2 will delete individual digits If the selected digit sequence does not fit on the display any more the display is switched to a smaller font up to 32 digits on two lines Long key press on inserts J4 note key in the pre dial mode For security reasons any digit entered after the note key will not be stored in the Redial list like PIN code Long key press on 0 inserts P for pause in the pre dial mode The 1 5 second Pause is only supported by IP DECT system 24 Avaya 3711 User Guide Calling Making a Call from the Last Number Redial List Selection press the 3 softkey and then one of the Radial arrow keys with the telephone in an idle state The last Tn 10 phone numbers dialed are displayed The beginning Miller end of the redial list is marked by a dashed line nuri a C IRI Dialing Press L lt or Gi the selected phone number is dialed E FF Dat inna de mf Pre dialling If you press IT for a longer period the selected phone number is Entel into the pre dial mode Digits can be added to the displayed phone number as required see Making a Call on page 24 To dial press or The pre dial mode is terminated by pressing Esc You can call directly from the redial list or transfer a phone number to the telephone book refer to Menu Redial List on page 35 Making a Call from the Telephone Book Selection press the arrow keys with the telephone Search _ in a
12. search is disabled The selected system is shown in the idle display Automatic Search System Subscription OK Auto Search OK If you have registered your telephone with several DECT systems and this function is active 7 then the telephone will automatically select one of the systems Your telephone is automatically logged in to another of the registered DECT systems as soon as you move out of the effective range of the current system This function is disabled if a specific system is selected by the select option Deleting a System Subscription OK select a System Options Delete OK Sure Yes Deleting subscription is only possible when the telephone is out of coverage from the system or when it is not successfully registered to a system Consequently the telephone can only be used on this system again after completion of the registration process Use the arrow key to select the system before you choose Options Delete This function removes subscription information from your telephone for the selected DECT system 50 Avaya 3711 User Guide Menu Telephone Options Note that after execution of this function the telephone cannot be used on that DECT system To use it again you must go through the registration procedure for the DECT system and the telephone Changing a System s Name and Phone Number Subscription OK select a System Options Edit OK R System Name OK R Local Phone number OK You can select a system and
13. the Alarm Clock Menu Alarm OK Set OK time 00 00 23 59 OK Activating Deactivating the Alarm Clock Menu Alarm OK Active OK Once you have set an alarm time you can activate it by pressing OK in which case the appears Press OK again to deactivate it Note When the Alarm Clock is active the Alarm symbol is displayed behind the time on the display when the telephone is idle Setting the Date Time Menu Alarm OK Date Time OK time 00 00 23 59 date 00 00 00 OK The user is reguested to set the Date Time if the DECT system does not provide it like DECT R2 system In case Date Time is provided by the DECT system like IP DECT system the user should not change it because it will be updated based on system settings Menu AVAYA only available on IP DECT system This menu is for users who do not have Console Permission enabled The AVAYA menu can be accessed by pressing the Menu softkey in the idle state or the Option softkey when on an active call for at least 2 seconds The options available will depend on those configured on Avaya IP DECT Mobility Manager by your System Administrator and the state of the phone Idle or active on a call Issue 1 August 2006 37 Features available during an active call if enabled on ADMM Directory You can access either LDAP or TFTP directory This feature can be used for looking up numbers making calls or selecting a party for feature activation e Press and h
14. the local mains voltage this can be 110 V or 220 V Check if both voltages do match before installing the charger and adapter Safety Precautions e Do not open the telephone or charger this could expose you to high voltages Have all repairs carried out by authorized service personnel e Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys paper clips rings or bracelets e Do not allow the telephone and charger to come into contact with water or chemicals Only use the plug in AC adapter and appropriate battery type Do not use AC adapters which are visibly damaged cracked or broken housing and keep the ventilation slits on the plug in AC adapters free Issue 1 August2006 9 e Do not use the telephones in vehicles or in hazardous locations e This product contains magnetic material Be aware that small metallic objects may stick to the loudspeaker This may deteriorate the audio quality and can be harmful Usage Like all other cordless telephones this telephone uses radio signals which do not guarantee a connection under all circumstances Generally you should therefore not rely exclusively on cordless telephones when making indispensable calls e g medical emergencies Avaya 3711 Telephone This telephone is only supported on the Avaya DECT systems IP DECT and DECT R2 The Avaya 3711 Telephone features include e Speakerphone e llluminated display amber e Ill
15. ADMM 38 Dis AAA ERA 38 Conference Call a oma SK en EH ETS 38 Enau Call sarria EERE ER Oe OKRA Ka oo 39 Parking a Call sicario HEARED AAA 39 WML Portal che eK eo ER 39 Features available in idle status if enabled on ADMM 40 R he ee hay RPE be A ba KPR KEKE ee EEO 40 CON Pills cera ARANA au 40 Direct Call Pickup 2 2 eee a 40 SONO AU aS rosa A 41 Call Forward 41 Retrieving a Parked a Call e 42 PO GAS 22 ek eh ORR EKA RES we ee ES 42 GY R 1 a ek E E E ewe ee Cee ee oe ee he 42 Menu Caler LIST ee ee R TRR ee NR N RR R ee 43 Accepted and Missed Calls 0 0 00 0 eee eee ee eee 43 A bee hee eee oh GRRE EERE Oe SEEK OEE RED EG 43 Menu Ringer Settings kee Pew a a eee ee we A 44 Melody Internal ro noanoa a 44 Melody External e 44 Melody Unknown number 2 02 ee ee ee ee 44 Melody VIP COLS ube kee eee ROHR CREED OH ES OH EHS 44 Melody Emergency Call lt lt 45 Melody Alarm Call reir ewe RH RHR eee eS EO eS ew 45 TODO es eb ake nerd 45 CO ca ee a eo ee ee Ass 45 DOU 66 eR a HRE REE EASA Eee Keke SEEDERS SDE bi 45 Menu Volume Settings a noaoo a a 46 T 4 6G S444 SEE aa Ee Ee ee ES 46 PIT TIGR 6 eee RE SRR EEE ORE we HKD 46 Issue 1 August 2006 5 Contents Headset Buzzer Menu Caller Filter List of Num
16. K AA SO 11 Installation Location na 11 Commissioning your Telephone lt lt eee 12 Important Battery Information 0 082 ee eee 12 Charging and Discharging 13 The Memory Card nas KK BRK Ee AAA 13 Using the Avaya 3711 with without a memory card 13 Inserting the memory card lt lt lt 14 Important note on safety 0 0 lt lt oo 14 Removing the memory card lt ee eee ee ee es 15 Installing the Charger 0 02 eee ee es 15 Charging the Batteries 2 ee 4 16 Initial Setup and Operation 16 Charging and Operating TiMeS 16 Charge Display icon rar 16 Battery Capacity Icon 2 4 17 Charge Warning id PBK RHR RRR EHH Ee RE RHEE GHEE 17 Initial Setup and Operation 2 aa 17 Telephone Registration 1 ee ee a n 17 Keys Displays and Connectors a a n 18 Display Arrangement 2 mo mo ooo 18 CU caia aaa AAA E 19 Text Line Softkey Line 19 NOMNAT onerosa ARA KR SERE DHE SEER SED HOS 20 Softkeys and the Cancel Key a eee 20 TRANCA Oe Ee See Rae Oe ARA ARA 20 Softkey Arrow
17. K Emergency Call OK Or J 1 60 OK Select the melody for Emergency Calls by entering a number 1 60 or use the arrow keys Melody Alarm Call Melody OK Alarm oK or 35 1 60 OK Select the melody for Alarm calls by entering a number 1 60 or use the arrow keys Type Type OK Chirp OK This function is used to switch on the ringer signalling function with a chirp short melody When activated it is marked with on the left side Type OK Full Melody OK This function is used to switch on the ringer signalling function with a full melody When activated it is marked with on the left side Volume Volume Settings OK or R 1 8 OK The ringer signalling volume can be changed via digits 1 8 orthe arrow keys The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Device Device OK 2 Buzzer OK This activates deactivates the buzzer When activated it is marked with on the left side If the buzzer is switched off the bell symbol D is shown on the idle display To switch the buzzer on off you can also use the E7 key and S key in the idle state of the telephone Issue 1 August 2006 45 Device OK Vibrator OK This activates deactivates the vibrator When activated it is marked with on the left side Device OK Headset OK This activates deactivates the headset alerting When activated it is marked with
18. P server database Internal Dir opens the directory internal numbers stored in the TFTP server database e Enter the name and press OK e Select the proper directory entry To call press or e To see the details press OK To call press OK or or 1 Call Pickup You can answer a call which is alerting another member in the call pickup group e Press and hold Menu for at least 2 seconds and select Call Pickup e Choosing the Call Pickup Option will answer the call which is alerting another member Direct Call Pickup You can answer a call which is alerting another member in the call pickup group e Press and hold Menu for at least 2 seconds and select Direct Call Pkup e Choosing the Direct all Pkup Option will give you access to the following options Directory opens the directory to select an entry from the directory to answer a call with direct call pickup User Input allows you to enter the number to answer a call with direct call pickup Selections opens the Caller List Redial or Telephone Book to select an entry to answer a call with direct call pickup e After selecting the party who s call you would like to answer press OK 40 Avaya 3711 User Guide Menu AVAYA only available on IP DECT system Send All Calls You can activate or deactivate Send All Calls feature e Press and hold Menu for at least 2 seconds and select Send All Calls e Choosing the Send All Calls Option will give you access to the fo
19. Quick Hook Auto Answer Charging LED Display Time Disp Contrast Security Change PIN Read only Reset Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Any comments or suggestions regarding this document should be sent to support Avaya com 2006 Avaya Inc All rights reserved Avaya Inc 1300 W 120th Ave Wesiminster CO 80234 Web http www avaya com 60 Avaya 3711 User Guide
20. The Menus Operating Procedures If the Voice Box number is not configured the user can access the voicemail by calling the voicemail number The Menus Operating Procedures In this and subseguent sections all features are activated via the softkey Menu The individual operating seguences are shown in short form and then a short description follows Menu Control The symbols have the following meaning ji Input of numbers or characters Operate arrow keys Menu Texts shown in this font represents a softkey Key Click In this way displayed texts indicate the menu item to be selected Da on C7 Press the hook key Press speaker key Example Saving user names in the next chapters all representations of the operating sequences have the following form Menu Telephone Option OK User Name OK R name OK Issue 1 August 2006 31 Ort ion User Name Deor V Menu Timer In this example first press Menu and select Telephone Option with the arrow keys Confirm the selection by pressing the OK softkey Then select User Name with the arrow keys Confirm again by pressing OK Now enter the name confirm by pressing OK Instructions on entering the name can be found at Entering characters names The menu activation is time monitored If no entries are made within 60 seconds then the menu is automatically exited 32 Avaya 3711 User Guide Menu Telephone Book Settings Menu Telephone Book Setting
21. amps computers radios televisions or fax and telephones Areas where the telephone can be covered its ventilation is impaired and liquid can get inside Areas where there is excessive dust and areas subject to vibration shock or extreme temperature fluctuations Install keep the telephone and accessories out of reach of small children Issue 1 August 2006 11 Commissioning your Telephone Your telephone is only operational after the batteries have been charged You can then use the telephone to make and receive calls Placing the batteries in the telephone The battery compartment is on the back of the telephone It takes the three type AAA batteries which are supplied Opening the battery compartment cover Insert a suitable item e g the top of a ballpoint pan into the hole at the bottom of the compartment cover 1 Push it in and lift the cover at the same time 2 Inserting the batteries Insert the batteries in the battery compartment taking care to observe the correct polarity The poles of the batteries must correspond to the markings in the battery compartment Closing the battery compartment cover DA EA Replace the cover by placing it on the a oN compartment at a slight angle 1 and A gt N 85 12 pressing it down until it clicks into place 2 NT Note if the batteries are inserted incorrectly the telephone will not function and may be damaged Important Batte
22. ard cover in the battery compartment in the direction of the arrow OPEN Tilt the cover upwards slightly 3 Using a pointed object press on point b to release the card as shown in the diagram 4 Now you can lift out the memory card Installing the Charger To operate the charger a mains connection is required Check if the mains voltage matches the adapter mains voltage Connect the cable on the plug in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket Mains plug Issue 1 August2006 15 Charging the Batteries Initial Setup and Operation Charge the batteries approximately 6 to 7 hours before using the telephone This protective measure extends the service life of the batteries The maximum power output is only attained after three to five charge and discharge cycles When replacing the batteries ensure the correct polarity Use only rechargeable AAA NiMh battery of 800 mAh 1 2V The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal batteries Charging and Operating Times Charging time empty batteries to full capacity in approx 6 to 7 hours Talk time approx 20 hours with fully charged batteries Standby time from 200 up to 300 hours with fully charged batteries Charge Display The charge status of the batteries is indicated on the display This means mk batteries fully charged 80 100 Ye m
23. bed to the system the display will show Please subscribe This is for information only Please contact your System Administrator to register the telephone All settings in this chapter are started by pressing the softkeys Menu System OK Registering the Telephone to the DECT System Subscription OK Options New OK PARK OK R PIN Authentication code OK R System name OK R Local phone number OK Issue 1 August 2006 49 The following entries must be made when logging on Enter PARK A system ID should only be entered if you are at a location where two DECT systems overlap If only one DECT system is available then just press OK Enter Auth Code This code is used to get access to register the telephone authentication code The DECT System supplies this code Enter System Name Enter the name of the DECT system which you are registering This will be shown on the idle display For information concerning the entry of characters refer to Entering Characters Names on page 33 Enter Local Number the phone number assigned to your DECT telephone can be entered here ask your system administrator for the phone number Selecting the DECT System Subscription OK select a System Options Select OK If the telephone has been registered to several DECT systems then you can select which one the telephone is to be used with Select the system via the arrow keys before confirming Select By choosing Options Select the function automatic
24. bers Adding a new Entry Editing an Entry Deleting an Entry Deleting all Entries Filter Options Blocking or receiving ca Deactivate Filter Wild Card Feature ETE da AAA ARA AE Transferring Phone Numbers to the Caller Filter Menu System Registration Code Registering the Telephone to the DECT System Selecting the DECT Syst OMi sado a 3 Automatic Search System 2 Deleting a System Changing a System s Name and Phone Number Equipment ID Menu Telephone Options User Name Changing the Language Emergency Call SOS Number anaana eee Voice BOX No Attention tones Silent Charging Charger Answer Auto Quick Hook Auto Answer Charging LED Display Time Display Contrast Menu Security Functions Changing the PIN Resetting the Telephone Menu Shortcuts Buzzeron off Silent charging on off 6 Avaya 3711 User Guide 46 46 47 47 47 47 47 48 48 48 48 48 49 49 49 49 50 50 50 51 51 51 51 51 52 52 52 52 52 53 53 53 53 53 54 54 54 54 54 55 Contents User namo 6 be we R K h RR RR RA R R 55 Registering Deregistering aa 55 Toggles the Buzzer 2 4 2 55 KN LEO
25. can answer a second call with placing the first call on hold e Press places the first call on hold and answers the second call e Press again to retrieve the first call and put the second call on hold e Pressing is to speak alternately with the other parties 3 e Incase IT pressed to release a call with a party or in case a party release the call the set will be re alerted for the held call Parking a Call During a call you can park a call e You receive the call to your phone Answer the call e Press EY this places the call on hold then dial the Call Park FAC e e Press IT to hang up e You have now parked the call Retrieving a Parked Call e Press or 61 dial Answer Back FAC followed by the parking extension number E g 371234 The call will be connected to your telephone Message waiting indication for Voicemail When a iii ICON appears in the idle mode the receiver has a message in his voice mail box After listening to all new voice mail messages the i ii i icon will disappear in idle mode In case the telephone is switched off is out of coverage or is in the charger while silent charging the message waiting indication is updated after the telephone is logged to the DECT system If the Voice Box number is configured the user can access the voicemail by pressing the Info key and selecting Voice Box Press OK or or 1 to connect to the voicemail 30 Avaya 3711 User Guide
26. cts services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents Important Safety Information 000 2 eee ee 9 Sensitive Electronic Environment lt lt 9 Power SUDDIY s si hhh oe Oe HERA SEES AAA 9 Safety Precautions aoao ee hE KER ewe eR ES 9 LISO a eo eee ee AAA ee ee OA de ke ia A 10 Avaya 3711 Telephone eee oo 2 2 10 ISO 6 re ee OR eS e
27. ds free Headset Buzzer Call Filter Filter Options Accept List Block List Filter off List of numbers AVAYA Directory External Dir Internal Dir Call Pickup Direct Call Pkup Directory User Input Selections Caller List Redial Telephone Book Send All calls Enable Cancel Call forward All Directory User Input Selections Caller List Redial Telephone Book Busy Directory User Input Selections Caller List Redial Telephone Book Cancel Ride Directory External Dir Internal Dir User Input 58 Avaya 3711 User Guide only during a call System Telephone Options WML Portal Directory Transfer Conference Park WML Portal IPEI Subscription User Name Language Selections predefined User Input External Dir Internal Dir Directory User Input Selections Directory User Input Selections predefined User Input lt Options New gt Enter PARK Enter Auth Code Enter System Name Enter Local Number select DECT system Auto Search Menu Tree Caller List Redial Telephone Book External Dir Internal Dir Caller List Redial Telephone Book External Dir Internal Dir Caller List Redial Telephone Book lt Options New gt lt Options Edit gt lt Options Delete gt Issue 1 August 2006 59 Emergency Call SOS Number Voice BOX No Attention Tones Key Click Coverage Warn Battery alarm Confirm tones End of Menu Silent Charging Charger Answer Auto
28. e automatically switched over to character input It is not possible to store a phone number without an associated name Editing an Entry Until Edit OK short long new digits OK XI short long 4 new characters OK Select the entry to be changed with the arrow keys before choosing Options Edit Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys Press Esc if you do not wish to change a phone number or a name Deleting an Entry Until Delete OK Sure OK Use the arrow keys to select the entry to be deleted before choosing Options Delete Issue 1 August 2006 47 Deleting all Entries Until Delete All OK Sure OK Filter Options The filter options menu provide blocking or receiving of incoming calls with the numbers from the list Blocking or receiving calls Menu Call Filter OK Filter Options OK select Accept List or Block List OK The selected mode is marked and the filter is activated When the filter is active the telephone is showing the icon filter active y on the idle display A CAUTION If the filter mode is set to receive and the caller filter is activated the numbers in the caller filter are the only numbers from which the calls will be received by the phone Example if the characters OS are entered as a number in the caller filter and the filter mode is set to receive only calls beginning with the digits 0 external numbers will be r
29. eceived by the phone Deactivate Filter Until Filter off OK The deactivated caller filter is marked To switch it on again you have to select Accept List or Block List Wild Card Feature When entering numbers in the caller filter a wild card feature is provided so that a group of numbers is selected as entries in the caller filter Example if the characters 0 are entered as a number in the caller filter all numbers beginning with the digit 0 external numbers are selected as entries in the caller filter 48 Avaya 3711 User Guide Menu System 33 k33 If only the character is entered as a number in the caller filter all numbers are selected as entries in the caller filter Remember when using the wild card function the character must always be the last character entered in the number Transferring Phone Numbers to the Caller Filter For transferring phone numbers from the Telephone Book the Redial List and the Caller List to the Caller Filter refer to Menu Telephone Book Settings on page 33 Menu Redial List on page 35 Menu Caller List on page 43 Menu System Registration Code The telephone can be manually registered on up to 10 different DECT systems Before you can make a call via the DECT system the telephone has to be registered to the system A system ID and registration code are necessary for the registration process When the telephone is not subscri
30. egistrations are deleted and reset to the delivery state Menu Shortcuts Several frequently used menu items can also be activated with shortcuts so you do not have to scroll through the menu When the telephone is idle press one of the following key combinations within 3 seconds Buzzer on off Menu or EAD switches the ringer signalling off The bell symbol pi appears in the display 54 Avaya 3711 User Guide Menu Shortcuts Menu or ia switches the ringer signalling back on The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Silent charging on off Menu or E7 E switches on your telephone for Silent Charging Menu or E7 Ny switches Silent Charging off User name Menu or E 15 allows you to change the user name Registering Deregistering Menu or E7 E7 activates the registration menu for registering deregistering the telephone with the DECT system Toggles the Buzzer Menu or RA toggles the ringer on off The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Key Lock on Menu or E amp switches the key lock on Issue 1 August 2006 55 Accessories e Battery NiMh Nickel Metal Hydride rechargable AAA battery of 800 mAh 1 2V Not available from Avaya e Avaya 3701 and 3711 Desktop Charger e Mains plug A maximum of eight telephones can be charged simultaneously The char
31. er Answer is enabled Options Reject rejects the call Silence mutes the ringer Add To adds the caller s number to the telephone book or call filter With IP DECT system in case of the incoming call is with VIP melody alert signal like Priority Call the Reject and Silence softkeys are not available Press or or the OK softkey to answer the call Issue 1 August 2006 27 Changes During a Connection During a connection the loudspeaker volume can be adjusted by pressing the arrow keys Pressing Options softkey will give you access to the following options Telephone Book opens the telephone book Caller List opens the Caller List Redial opens the Redial List Add To adds the caller s number to the telephone book or call filter Mute to mute the call or Unmute to unmute the call R key Recall button puts the call on hold or drops a party or completes a conference In case of making a call the complete list of Options will be available 10 second after the last number is dialed Most common features described below are available for the DECT set Note Features and operation depend on ACM administration Basically the same set of features and feature operation are available for the DECT sets as for analog stations with Recall Flash button Most of the available features depend on the ACM parameters Please see following documentation on Avaya Support website hitp support avaya com for more details
32. ger rack is designed for desktop use and for wall mounting e Belt Clip Belt clip and adapter for the telephone The adapter is clipped onto the telephone e Headset The headset in combination with the belt clip makes handsfree telephone usage possible 56 Avaya 3711 User Guide Care and Maintenance Care and Maintenance Your telephone is a product which meets high demands with regard to design It should therefore be treated with care We want this product to give you pleasure for a long time and therefore make the following suggestions Pay attention to all safety instructions These instructions apply to the telephone charger batteries the whole telephone as well as the accessories To clean the telephone first of all disconnect the mains plug on the charger Wipe the device using an antistatic cloth or a slightly moistened soft chamois leather and then wipe with a dry cloth Note Never spray the telephone with cleaning agents or solvents Clean the charge contacts on the telephone and the charger by means of a fluff free cloth If the telephone or one of the accessory parties does not function perfectly please contact your supplier s customer service Menu Tree Key Lock Alarm Active Set Date Time Ringer Settings Melody Internal External Unknown Number VIP Emergency Call Alarm Type Repeat Play once Device Buzzer Vibrator Issue 1 August 2006 57 Headset Volume Settings Volume Settings Earpiece Han
33. idle display shows Auto Answer if activated Auto answer can also be used in combination with a headset Charging LED Message Options OK Charging LED OK Enables the charging LED indication on the telephone Display Time Message Options OK Display Time OK The Display Time will show the Date Time on the telephone when in the idle state It will only be shown if the Date Time is configured on the telephone or by your System Administrator Display Contrast Disp Contrast OK OK or ji 1 7 OK The display contrast can be changed via digit 1 7 or the arrow keys Issue 1 August 2006 53 Menu Security Functions The security functions are protected by a PIN code 4 digits The PIN entry is only necessary when read only is switched on In the delivery state the PIN is set to 0000 For additional security is displayed when entering the PIN Numbers which have been entered can be deleted by pressing 17 If you have forgotten your PIN please consult your system administrator All entries in this chapter are started by pressing the softkeys e Menu Security OK Enter PIN OK Then select Changing the PIN Change PIN OK old PIN OK 3 new PIN OK repeat new PIN OK For additional security the new PIN must be entered twice The numbers of the PIN are displayed as Resetting the Telephone Default setting OK Sure Yes All functions with the exception of the telephone book the PIN and system r
34. ine the system name or your programmed name and the phone number of the telephone are displayed Selection lists e g caller list and the features menu are displayed as a one line Lists can be moved up or down Kes Lock via the arrow keys to show the next menu entry or Ringer SeLL1n9s number Menu The text and symbols on the softkey line refer to the keys ire below The contents of the line changes according to the lalume Set Volume Settinas telephone state Caller Filter Ys Len Telephone rtions Security Issue 1 August 2006 19 Illumination The display is automatically illuminated when there is an incoming call or a key is pressed The display illumination is automatically switched off after 10 seconds if no key is pressed Softkeys and the Cancel Key The Softkeys The 4 large keys below the display see picture are Tel Book called the softkeys The functions allocated to the keys Miller are shown on the bottom line of the display The key function changes automatically according to the Pat ere telephone state Ortions Esc LE Softkey Arrow Keys Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys sis Opens the Telephone Book HP Opens the Telephone Book or the Directory if IP DECT system used and it s configured When a selection list e g telephone book or menu is displayed the arrow keys move the cursor to the desired entry
35. irmed Confirm tones if the end of a menu list is displayed End of Menu if the battery charge becomes too low Battery alarm or if there is a danger of losing the radio link Coverage Warn Silent Charging Silent Charging OK If activated the telephone does not setup and receive any calls while it is placed in the charger The first display line shows Silent Charging when placed into the charger While on Silent Charge calls are directed to Voicemail if configured Calls are signalled again once it is taken out of the charger Charger Answer Charger Answer OK When the function is enabled you can answer incoming calls when the telephone is placed in the charger e g by lifting it off the charger The is shown when activated The call is ended and the telephone goes on hook by placing it on the charger again 52 Avaya 3711 User Guide Menu Telephone Options Auto Quick Hook Auto Quick Hook OK If activated a QuickCall Number see Menu Telephone Book Settings on page 33 will be dialed immediately If deactivated the number will be entered in pre dial mode Auto Answer Auto Answer OK When signalling an incoming call the telephone automatically goes off hook after one ringer alert signal and the call will proceed The is shown when activated To deactivate it press OK again The Auto Answer function works regardless if the telephone is connected or not The first line of the
36. ist Menu Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number are entered into the caller list A missed call is a call which has not been answered and has been alerting for at least 10 seconds When calls have been missed the text Missed Calls is shown in the display Every call is marked with a time stamp and it is possible to monitor the time stamp for each call via the details softkey If the caller is registered in the telephone book the name is displayed The last 20 telephone numbers are listed Every additional phone number overwrites the oldest entry When a call back is successfully executed to an entry in the caller list the entry is removed from the caller list The beginning end of the caller list is marked by a special line Multiple calls with the same phone number are only stored once and the timestamp of the last call is stored The following symbols at the end of the entries indicate the kind of call missed call P accepted call F Yi dwi rejected call filtered call Calling v GJ 2 Icatler List OK Selection of a phone number Dialing dial the phone number by pressing or 1 Pre dialling is started by pressing for a longer period Options Add to transfers the phone number to the telephone book or to the call filter Details shows the receiving time date of the respective call Delete OK Sure OK deletes the selected entry De
37. k batteries 60 79 m batteries 40 59 Yo C batteries 20 39 Yo Ca batteries 0 19 frame flashes batteries are empty an alert tone is also given 16 Avaya 3711 User Guide Initial Setup and Operation Battery Capacity Icon When batteries are replaced no icon will be displayed before a charging cycle has been completed except when almost empty batteries are inserted in the phone then the icon will be shown immediately When the battery capacity icon is displayed the indication is reliable If the charged batteries are inserted the batteries can become hot during the first charge cycle and if the fully charged batteries are removed from the phone and inserted again the batteries can become overcharged Charge Warning When the batteries capacity is almost exhausted an acoustic warning is given in the form of 3 short beep signals only during a call Upon receiving the beep approximately 5 minutes of talk time is left Initial Setup and Operation The telephone can be manually registered on up to 10 different DECT systems To do so it has to be registered to each Avaya DECT system Telephone Registration Register the telephone on the Avaya DECT system as described in Menu System on page 49 Issue 1 August 2006 17 Keys Displays and Connectors Earpiece mE A Hoar Display Loudspeakar Up and Down keys arrow keys far salecting the menu and enterina the telephone book Softkey Sof
38. lete All OK Sure OK deletes all entries 1 Applicable only if this function is configured by your System Administrator on your system or when the time is configured Issue 1 August 2006 43 Menu Ringer Settings A different melody can be set for every type of call internal external unknown number VIP emergency call and alarm call National anthems first lines are integrated in the telephone and they are selected in the ringer settings by choosing one of the numbers shown below 21 United Kingdom 22 Germany 23 Holland 24 Italy 25 France 26 Spain 27 Portugal 28 Sweden 29 Denmark 30 Norway All entries in this chapter are started by pressing the softkeys Menu Ringer Settings OK Then select Melody Internal Melody OK Internal OK or ji 1 60 OK Select the melody for internal calls by entering a number 1 60 or use the arrow keys Melody External Melody OK External OK or ji 1 60 OK Select the melody for external calls by entering a number 1 60 or use the arrow keys Melody Unknown number Melody OK Unknown Number OK or ji 1 60 OK Select the melody for calls without transmitting a phone number by entering a number 1 60 or use the arrow keys Melody VIP calls Melody OK vip oK or 1 60 OK Select the melody for priority calls by entering a number 1 60 or use the arrow keys 44 Avaya 3711 User Guide Menu Ringer Settings Melody Emergency Call Melody O
39. llowing options Enable selected activates the feature Cancel selected deactivates the feature e Press OK to make the proper action Call Forward You can activate or deactivate Call Forward feature e Press and hold Menu for at least 2 seconds and select Call Forward e Choosing the Call Forward Option will give you access to the following options All selected will give you access to the following options e Directory opens the directory to select an entry from the directory to forward the calls to e User Input allows you to enter the number to forward the calls to e Selections opens the Caller List Redial or Telephone Book to select an entry to forward the calls to e Press OK after selecting the party where all received calls should be forwarded to Busy selected will give you access to the following options e Directory opens the directory to select an entry from the directory to forward the calls to e User Input allows you to enter the number to forward to calls to e Selections opens the Caller List Redial or Telephone Book to select an entry to forward the calls to e Press OK after selecting the party where calls should be forwarded to if station is busy or not answering Cancel selected deactivates the feature e Press OK to cancel call forwarding feature Issue 1 August 2006 41 Retrieving a Parked a Call You can unpark a call e Press and hold Menu for at least 2 seconds and select Ride e
40. mber to and hold it down for a second or two while the telephone is idle The number you wish to call will then be entered automatically in pre dial mode In the telephone book the names allocated to the quick call function have the corresponding guick call number in front of the names Removing a guick call number can only be performed by assigning a new guick call number to the telephone book entry without giving it any number To delete the quick call number use N9 Transferring Phone Numbers to the Telephone Book Every selectable phone number in the caller list or redial list can be transferred to the telephone book To do so the Options softkey in the Caller list Menu or Redial List Menu is available depending on the state of the telephone If OK is pressed the phone number is stored immediately and is treated as a new entry Options 2 Add To OK Telephone Book OK Edit number enter name OK Edit number press OK and enter edit a name for the phone number Confirm by pressing OK It is not possible to store a phone number without an associated name When entering characters and numbers the arrow keys can be used to shift the entry position to the left or right The Esc softkey cancels the entry Menu Redial List In the idle state press the 3 softkey and then one of the arrow keys several times if necessary You will see the last 20 internal and external parties dialled telephone number or name Dialing
41. mmed memory card is a memory card that has already been used in a Avaya 3711 telephone Issue 1 August 2006 13 Inserting the memory card Important note on safety Take great care handling the memory card The contacts should be free of dust grease and moisture Do not store your card in a place where it will get hot e g through direct exposure to sunlight Avoid bending the memory card as the contacts may get damaged 1 Press the memory card out of the plastic frame using your finger 2 Push the memory card cover in the battery compartment in the direction of the arrow OPEN Tilt the cover upwards slightly Make sure you never touch the gold contacts that are now visible as static discharge could lead to the device becoming defective 3 Press the memory card under the two teeth a so it slides into the memory card compartment Make sure the contacts are face down as you do so and that the notched edge of the memory card is at the bottom left 4 Press the memory card down until it snaps firmly into place 5 Close the memory card compartment using the cover to do this push the lugs into the housing until the cover lies in a flat position on top of the memory card 14 Avaya 3711 User Guide The Memory Card Removing the memory card You only need to take out the memory card if you wish to give the telephone to someone else or need the memory card for a new telephone 1 Remove the batteries 2 Push the memory c
42. n idle state Use the arrow keys to select an entry or type in the first character s of the name Miller Ao Dialing press or 1 and the phone number is dialed rk aa Peters Pre dialling If you press IT for a longer period the Detions Ep selected phone number is Easier in pre dial mode To dial press 5 or Gi The pre dial mode is terminated by pressing Esc Issue 1 August 2006 25 Making a Call from the Directory only available with IP DECT system You can access either LDAP or TFTP directory See Menu AVAYA only available on IP DECT system on page 37 for more details on the directory feature To make a call from the directory e Press the down arrow e In case of TFTP directory used Select the Directory required and select OK e Type the name on the keypad and select OK e Select the entry required using the arrow keys e Select OK C N e Select OK or press IT or 1 to make the call Making a Call from the Caller List The telephone stores the phone numbers of the last 20 callers in the caller list dependent on the transmission of the phone number If a call is not answered within 10 seconds the user is notified via the text Missed calls in the idle display and the flashing icon MH This text will disappear when the caller list is entered Calls made from the caller list will remove the selected entry from the caller list Selection press the Info key i with the telephone in an idle state
43. old Options for at least 2 seconds and select Directory e Choosing the Directory Option will give you access to the following options if TFTP based directory used External Dir opens the directory external numbers stored in the TFTP server database Internal Dir opens the directory internal numbers stored in the TFTP server database e Enter the name and press OK e Select the proper directory entry To call press or e To see the details press OK oo To call press OK or L lt or 11 Conference Call During a call you can create a conference with other 2 parties e Hold down Options for at least 2 seconds and select Conference e Choosing the Conference Option will give you access to the following options Directory opens the directory to select an entry from the directory to conference in the call User Input allows you to enter the number to conference in the call Selections opens the Caller List Redial or Telephone Book to select an entry to conference in the call e After selecting the party who you would like to conference into the call press OK The parties and you will be conference together 38 Avaya 3711 User Guide Menu AVAYA only available on IP DECT system Enguiry Call During a call another party can be consulted e Hold down Options for at least 2 seconds and select Enquiry e Choosing the Enquiry Option will give you access to the following options Directory opens the directory to
44. ry Information Note Use only rechargeable AAA NiMh battery of typical 800 mAh 1 2 V Never use a battery which is damaged or worn out Heat or cold reduces the performance and life of the batteries It is possible that a telephone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged 12 Avaya 3711 User Guide The Memory Card Used batteries should be disposed of in accordance with local authority regulations Do not throw batteries in a fire Charging and Discharging The batteries can be charged and discharged hundreds of times If the operating time i e talk and standby time is significantly shorter than usual then it is time to replace the batteries To maintain optimum operating time the batteries should be discharged from time to time by not placing the telephone in the charger but leaving it switched on until it switches itself off Extreme temperatures can influence the charging capability of the batteries The Memory Card Using the Avaya 3711 with without a memory card Your Avaya 3711 is fully operational when you use it for the first time even if you have not fitted it with a memory card If you have already used a memory card in the phone on which phonebook data has already been saved and you then remove the card the Avaya 3711 will cease to operate until a programmed memory card is inserted The phone should be equipped with memory card by default 1 A progra
45. s The Telephone Book allows you to store up to 100 phone numbers and names The entries in the telephone book are stored locally on the telephone The names are sorted alphabetically therefore the telephone book offers an alphabetic search function Entering the same telephone number more than once is not accepted but the same name can be stored with different numbers An entry can consist of a maximum of 32 digits for the number and 16 characters for the name refer to Entering Characters Names on page 33 The beginning end of the telephone book list is marked by a dashed line If a caller is listed in the telephone book and the phone number has been transmitted for the incoming call then his name appears in the caller list All entries in this chapter begin in the idle state by pressing the softkey up arrow Options Adding a New Entry until New OK ji phone number OK ji name OK When entering the name the keypad keys are automatically switched over to character input It is not possible to store a phone number without an associated name A name consists of maximum 16 characters Entering Characters Names The following characters can be entered by pressing the keypad keys several times The entry position is automatically advanced if no entries are made for a short while or a new character is entered Pressing the key switches from capitals to non capitals and the same action switches back While entering characters
46. select an entry from the directory to consult with User Input allows you to enter the number to consult with Selections opens the Caller List Redial or Telephone Book to select an entry to consult with e After selecting the party who you would like to consult with press OK to make the call e After consultation call is released you ll be re alerted for the original call Parking a Call During a call you can park a call e Hold down Options for at least 2 seconds and select Park e Choosing the Park Option will park the call e Hang up WML Portal During a call you can check WML sites e Press and hold Options for at least 2 seconds and select WML Portal e Choosing the WML Portal Option will give you access to the following options predefined allow you to select a predefined portal on the ADMM User Input allows you to enter a WML portal address e After selecting the proper option press OK Issue 1 August2006 39 Features available in idle status if enabled on ADMM Menu AVAYA OK or hold down Menu for 2 seconds Directory You can access either LDAP or TFTP directory This feature can be used for looking up numbers making calls or selecting a party for feature activation e Press and hold Menu for at least 2 seconds and select Directory e Choosing the Directory Option will give you access to the following options if TFTP based directory used External Dir opens the directory external numbers stored in the TFT
47. the last line on the display shows all characters assigned to the key The actual position is marked by gt lt 211 4 amp 8 211 8 4 j re COM e Issue 1 August 2006 33 x ET DT TTT Yaa Editing an Entry Until Edit OK Kg short long Y new digits OK Kg short long new characters OK Select the entry to be changed with the arrow keys before confirming Edit Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys Delete characters by using the key Press Esc if you do not wish to change a phone number or a name Deleting an Entry Until Delete OK Sure OK Use the arrow keys to select the entry to be deleted before choosing Options Delete Deleting all Entries Until Delete All OK Sure OK This function deletes all entries Adding an Entry to the Call Filter Until Add to Filter OK transfers the selected phone number to the call filter When the name is already in the caller filter the telephone will give a beep See Menu Caller Filter on page 47 for more information on the Call Filter 34 Avaya 3711 User Guide Menu Redial List Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu Key in a one digit number from 1 to 9 as your guick call number and confirm your selection by pressing OK Note Quick call numbers can only be allocated once To dial a number press the key you have allocated the nu
48. then edit the name of the system and your telephone number Eguipment ID IPEI OK You can read the international telephone identification Menu Telephone Options All entries in this chapter are started by pressing the softkeys Menu Telephone Option OK User Name User Name OK ji Name OK This function can be used to store the name of the telephone user which is set by your System Administrator You can change the User Name on the telephone but this will revert to the System Administrator configured name upon a system reset The user name consists of maximum 12 characters The name is shown on the idle display Further information concerning the input of characters can be found at Entering characters names Changing the Language Language OK English OK Sets the desired display language It is possible to select from 10 different languages Issue 1 August 2006 51 Emergency Call SOS Number Emergency Call OK SOS number OK e number OK The phone number for the SOS function can be stored here Voice BOX No Voice BOX No OK H OK This is the number used to connect to your Voicemail This Voicemail number can be centrally defined on IP DECT system if not than the user can define it on the set Attention tones Attention tones OK Key Click or Coverage Warn or Battery alarm or Error tone or End of Menu OK If activated an acoustic warning signal is given when a key is pressed Key Click if a setting is conf
49. tkey E for controlling the for controlling the functions and features functions and features Info key for caller list and messages V Handsfree key Hook key enabling answering setting up the connection disconnecting Dialling keypad for entering numbers and characters Press R key and ykey Buzzear on off Press H key and okey key lock on off verde f cola BESO R Hecalli key for PABX facilitias SOS Emergency call C key for cancel and delete Power on off 5 Connector for Headset Connector for PC adapter Microphone Display Arrangement all e ng Icon textline Station 1 Peters 3 text lines 10 00 Menu LO c Softkey line 18 Avaya 3711 User Guide Keys Displays and Connectors Icons D Ringer deactivated wll At least 2 bars Good radio link CM On telephone has a connection Flashing telephone has an incoming call 44 On Handsfree is activated iit Flashing Message in voicebox 1 Flashing One or more missed calls in the caller list mk Charge status of the batteries al On Keypad is locked Text Line Softkey Line In the top line of the display information is given concerning the current status of the telephone during a call or the idle state When using the menus this line displays an additional line of text containing the name of the active menu The text line displays important information about the current connection status or menu lists and texts Below the icon l
50. uminated keypad e Headset connection 2 5 mm jack e Vibrating alarm e SOS emergency key for speed dialing an emergency number e Information key that can be used for phone number lists and voice mail indication Information and speaker key flash when active e Personal telephone book with 100 entries in every handset e LDAP and TFTP Directory access using IP DECT system e WML Portal access using IP DECT system e Mute Capability e Voice Mail indication e 30 ring tones e 4 level connection field strength display e Speaker and telephone volume 7 levels e Automatic call pick up if using a headset 10 Avaya 3711 User Guide Installation Manual key lock Temporary ring tone muting Silent charging 10 menu languages Danish Dutch English Finnish French German Italian Portuguese Spanish and Swedish Illuminated 5 line graphic display 96 x 60 pixels variable 7 level contrast Stand by time up to 200 hrs Talk time up to 20 hrs Batteries 3 AAA NiMH included with phone Charging time max 6 hours for empty batteries Weight 138g incl batteries Dimensions L x B X H 146 x 55 x 28 mm Installation Installation Location Place the charger on a flat even surface Do not install the charger telephone and accessories in the proximity of Water moisture or damp areas Sources of heat direct sunlight or unventilated areas Devices which generate strong magnetic fields electrical appliances fluorescent l
51. ure This can be activated via the W key For best results the telephone should be placed upright on a smooth flat surface e g a table top leaving the loudspeaker and microphone free For best results keep about 0 5 m distance between yourself and the telephone when speaking To switch off the function press the key again Note When the handsfree function is active the hook icon is replaced by a loudspeaker icon Muting During a call you can deactivate the microphone of your telephone using the A Mute softkey in case of making a call the Mute softkey appears 10 second after the last number is dialed Pressing C Unmute softkey in this state activates the microphone again Issue 1 August 2006 23 Making a Call Dialing nn 2 Press L gt or Gi and dial the phone number Options fp Predial Pre dialling l Enter the phone number and press or 1 You can 90 pre dial to chain telephone numbers from different lists de ts Press Options select one of the lists with the arrow keys and OK Select a telephone number from the list A long press on the hook key will add the number to the number predialed before Det 1 0nS Please note In pre dialling if the input cursor is positioned behind the telephone number the number to be chained will be Isuffixed to that telephone number If the input cursor is at any other point the number to be chained will be prefixed to the telephone number While pre
52. yaa rar 55 Accessories ex Kata n Uu Uu KAU KL OA CU ur er 56 Care and Maintenance 2 ee eee ee oa 57 Monu MOO nocrsarirrie erario 57 Issue 1 August 2006 7 Contents 8 Avaya 3711 User Guide Important Safety Information Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorisation The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electromagnetic compatibility valid at the time of approval in accordance with European directive No 1999 05 EC This product complies with IP50 according to IEC 529 EN 60 529 Any radio based eguipment can potentially cause interference with other eguipment and can be interfered from other equipment This also applies for DECT equipment However due to the very low transmission power level the changes for interference are very small Research proves that operational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less then 10 cm to this kind of equipment even in standby mode Power Supply The mains voltage of the adapter should match
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