Avaya 1140E Install Guide
Contents
1. Adjusting the volume of the Handset headset and Handsfree mode You can adjust the volume for the handset headset and the handsfree speaker of the IP Deskphone To adjust the volume of the handset Prefs 1 Press the Prefs context sensitive soft key select Audio select Voice and then select Handset 2 To adjust the handset volume use one of the following methods Press the Left Right navigation key to increase or decrease the volume of the handset Press the Volume fixed key to increase the handset volume or press the Volume a Wome fixed key to decrease the handset volume Note To adjust the volume during a call use only the Volume and Volume fixed keys Set or Back 3 Choose one of the following Ld Ld Press the Set context sensitive soft key to configure the selected volume and return to the Voice menu Press the Back context sensitive soft key to keep existing configurations and return to the Voice menu Configuring the Avaya 1140E IP Deskphone You can adjust the headset volume on the IP Deskphone To adjust the headset volume 1 Press the Prefs context sensitive soft key select Audio select Voice and then select Headset 2 To adjust the handset volume use one of the following methods Press the Left Right navigation key to increase or decrease the volume of the Press the Volume fixed key to Ca Volume increase the handset volume or pres2. DD MM format Choose one of the following Press the Select context sensitive soft key to save the format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu Configuring the Avaya 1140E IP Deskphone You can select a time zone for your IP Deskphone To select atime zone Prefs Press the Prefs context sensitive soft key select Misc Options and then select Time Change 2 Press the Change context sensitive soft key Ji key to highlight Timezone in the menu TEDL 3 Press the Up Down navigation 4 Change 4 Press the Change context sensitive soft key to change the Date Format 5 Press the Up Down navigation key to scroll through and highlight the time zones v7 a gt 4C z Note Time zones are listed based on GMT format for example GMT 11 00 Samoa GMT 10 00 Hawaii Select or Back 6 Choose one of the following Press the Select context sensitive soft key to save the time zone selection and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu Configuring the Avaya 1140E IP Deskphone You can select the time zone format for your IP Deskphone To select atime format Prefs Select or Back ee ST 6 Press the Prefs con
3. changes based on the active feature lt 4 Volume _ Use the Volume control buttons to adjust the volume of the ringer handset headset speaker 4 Volume and the Handsfree feature Press the top button to increase the volume and press the bottom button to decrease the volume I amp I Mute Press the Mute key to listen to the call without transmitting Press the Mute key again to return to two way conversation The Mute key applies to handsfree handset and headset microphones Note When you enable mute a red LED on the Mute key remains lit Press the Handsfree key to activate the built in speaker and microphone of the IP Deskphone Note The Handsfree LED indicator on the Handsfree key lights to indicate when handsfree is active Use the Navigation Key Cluster to scroll through menus and lists that appear on the LCD display screen or for text entry The outer part of this key cluster rocks for up down left and right movements For more information see Navigation keys on page 40 Use the Enter key at the center of the Navigation Key Cluster to select menu items or to confirm changes Note The Enter key has the same function as the context sensitive soft keys Select and Set Press the Goodbye Release key to terminate an active call When multiple calls are active press the Goodbye Release key to end the highlighted call Use the Goodbye Release to close menu navigation or ca
4. for the latest software update for the IP Deskphone Retrieve Parked Call This feature is not available on all call servers 5 Reset Phone reset your IP Deskphone 6 File Manager manage the IP Deskphone file system and USB Devices attached to the IP Deskphone 7 Logging System enable or disable the logging process 8 Phone Information view information about the hardware and software on your IP Deskphone including user and location information Press the Services key twice quickly to access the Network menu Press the Quit key to cancel the current operation or to exit the menu Note Pressing the Quit key does not affect the status of active calls Welcome Press the Inbox key to access your call inbox The call inbox stores all incoming calls on an active IP Deskphone Note This key does not function to send Instant Messages Press the Outbox key to view a record of all outgoing calls Note This key does not function as a shift key Press the Directory key to access the Address Book and the Friends list Note You can access the Address Book while on a call and start a new call with a highlighted contact Welcome Avaya 1140E IP Deskphone display Your IP Deskphone has three display areas e The upper display area provides line and feature key status e The middle display area contains single line information for items such as caller number caller name menu items fe
5. number 64339 01 with cable Model Number A10 Part Number 66268 02 Type 2 Monaural and Binaural headset Monaural headset Plantronics Model number HW251N Part number 75100 06 with cable Model Number A10 Part Number 66268 02 Binaural headset Plantronics Model number HW261N Part number 75101 06 with cable Model Number A10 Part Number 66268 02 Type 3 Binaural headset Binaural headset GN Netcom Model number GN 4800 Part number 48492 09 After you select a headset the corresponding tuning parameters are applied automatically Using your IP Deskphone Perform the following procedure to select a headset i Press Prefs 2 Select Audio 3 Select Headset Type Connecting the LAN ethernet cable Note Your IP Deskphone supports both AC power and PoE options including IEEE 802 3 standard power To use local AC power you can order the optional AC adapter separately To use PoE where power is delivered over the CAT5 cable the LAN must support PoE and you do not need an AC adapter To enable full functionality of your IP Deskphone connect your IP Deskphone to your LAN using a CAT5e Ethernet cable If your network is equipped with PoE you can power your IP Deskphone through the LAN port To connect your IP Deskphone to your LAN use the following procedure ik 3 Connect one end of the supplied Ethernet cable to the back of your IP Deskphone by using the RJ 45 connector m
6. prompt whenever the IP Deskphone reboots If Authentication is enabled by your system administrator you can enter your authentication ID independent of your user ID The authentication ID is used when the server challenges the IP Deskphone To logon to the Avaya 1140E IP Deskphone abc 1 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric m input 2 Use the dialpad to enter your user ID Gaia logi ogin at the prompt a aa aga Note Use the left navigation key to aaa backspace and remove a previous user ID Login 3 Press the Login context sensitive soft L me If Authentication is enabled by your system administration you are presented with the Authentication ID screen The authentication ID is autofilled with your user ID If Authentication is not enabled a new C screen appears and prompts you for your password a Press the abc 123 context sensitive soft key to toggle between alphanumeric E 0 t agda or numeric input aaa b Use the dialpad to enter your aa authentication ID login at the prompt c Press the Login context sensitive soft Login key pa A new screen appears and prompts you for your user password Accessing the IP Deskphone 4 Enter your password by using the dialpad Note 1 When you enter your password the last character entered appears However all previous characters are hidden Note 2 When you enter your password and you use the nav
7. start to use the IP Deskphone Before you_begin CAUTION Damage to Equipment Do not plug your Avaya 1140E IP Deskphone into a regular telephone jack This can result in severe damage to the IP Deskphone Consult your system administrator to ensure that you plug your IP Deskphone into a 10 100 1000 BaseT Ethernet jack Using your IP Deskphone Connecting the components Figure 7 shows the connections on the Avaya 1140E IP Deskphone Figure 7 IP Deskphone connections Accessory Expansion Module port PC Ethernet port LAN Ethernet port Sa Tilt Lever Link lamp USB Connector A H AC Adapter jack Headset jack Handset jack WARNING Ensure that the protective rubber cap on the Expansion Module port is in place when the port is not in use Connection of anything other than the proper Expansion Module connector to this port can cause damage to the IP Deskphone Using your IP Deskphone Install your IP Deskphone by completing the following procedures in the order listed Removing the stand cover Connecting the AC power adapter optional Connecting the handset Connecting the headset optional Connecting the LAN ethernet cable Installing additional cables Wall mounting the IP Deskphone optional Figure 8 Wall mount lever WARNING Your Avaya 1140E IP Deskphone is shipped with the base loc
8. the display settings of the LCD screen 2 Audio use to adjust tones and volume settings access the Codecs menu to configure a USB headset 3 Feature Options use to configure the following Feature keys Call Decline Reasons Call Ignore Action Call Subjects Call Fwd Notification Answer Mode Settings appear when the Auto Answer Mode is enabled on the IP Deskphone Welcome Table 1 Menu items accessed through context sensitive soft keys Part 5 of 6 Item Function Prefs s 4 Language use to change the interface language Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Ends Dialing Hold Mode Private Time Network use to access the following Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive Welcome Table 1 Menu items accessed through context sensitive soft keys Part 6 of 6 Item Function Prefs 8 User Settings use to modify the following C Call Settings IM Settings Voice Mail Settings Change Location More Press the More context sensitive soft key to return to the first menu list of context sensitive so
9. the ring pattern Ld and return to the Tones menu Press the Test context sensitive soft key to briefly play the selected ring pattern Press the Back context sensitive soft key to keep the existing configurations and return to the previous menu Configuring the Avaya 1140E IP Deskphone Adjusting the volume You can adjust the volume of the IP Deskphone for the following Ring Volume Handset Volume Headset Volume Handsfree Volume Paging Ring Volume A sliding scale appears on the LCD screen display when you adjust the volume Figure 14 shows how to adjust the volume Figure 14 Adjusting the volume Configuring the Avaya 1140E IP Deskphone Adjusting the ring volume You can adjust the ring volume for an incoming call To adjust the ring volume for an incoming call Prefs 1 Press the Prefs context sensitive soft key select Audio select Tones and then select Alerting Volume 2 To adjust the ring volume of an incoming call do one of the following Press the Left Right navigation key Press the Volume fixed keys to Ca Volume increase or decrease the volume Set or Back 3 Choose one of the following ee C Press the Set context sensitive soft key to configure the selected volume and return to the Tones menu Press the Back context sensitive soft key to keep the existing configurations and return to the Tones menu Configuring the Avaya 1140E IP Deskphone
10. 13 shows the User Password protection for domains Figure 13 User login screen User login 06 05 10 32am Login to Avaya com ID robert1 Login abc Domain Lang ee When you log on to your IP Deskphone you must confirm your logon ID enter your password and select the duration of this session However Accessing the IP Deskphone the first time you use your IP Deskphone you need to complete some of the following procedures e Automatic login e Selecting a language e Logging on to your Avaya 1140E IP Deskphone e Configuring the duration of the login e User Profile Note The system automatically logs you back on after a power outage or firmware upgrade The system administrator configures this feature on a network wide basis Automatic login Before you first receive your IP Deskphone your system administrator can configure your IP Deskphone with your user logon and password If this is the case after you plug in the IP Deskphone you can use it without further configuration Note If the IP Deskphone is configured with automatic logon you cannot use the log off function and you need a password to access some features and functions Contact your system administrator or service provider for further information Selecting a language Your IP Deskphone has the capacity to operate using other languages such as French The system administrator can provision the IP Deskphone with u
11. Bell Aliant Avaya 1140E IP Deskphone with SIP Software Install Guide Contents Contents Wel COMC ioa n E a ieee a eee eee 4 Basic feature Siti ibsecccctecesathivnciisid eapeteed eo end betes Geena eee 4 IP Deskphone controls eceeseesseesseesseeceseceseecsueesseeseeeessaeesneseaeeseeeseaeeseessaeseeesenseeneees 6 Avaya 1140E IP Deskphone display ccccccssccssessseesssesseecseecsseseeeesseessaeessneseneesanes 12 CONTERXT SENSITIVE Soft KEYS c eisdsccedes cost csseesae ened dade tees E Ea ER aS S 13 Idle display screen after dial pad INPUT eecesccsecsseeeseeeseeesseeeseessseesseeseees 19 In call context sensitive soft KEYS ccecccesccssessseccseesssessseeseneesaecesseesseessneseatess 21 Using youriIP IDESKPROMG innies a E EE 31 Beforeyoul Deg IN scccciccssioccteneceeeieiscet ieee S See NR 31 Connecting the COmMPOnNeNtS cricarensis ii aar i EEEE E 32 Removing the stand COVES cccccsccsssccsssecsecsecsseecsaeeceessesessseeseneeceesseesstessees 34 Connecting the handset cccccsccsescssecseessecescecsseceseeesseesseeeseaeeesessseeeseesseeess 35 Connecting the headset Optional ccccsesccssccsseessecsseesseeeseesseesesseesseseneess 36 Selecting the headset tuning parameter ccccesceescssseesseesecssreeseesteesssees 36 Connecting the LAN ethernet Cable cecesccsseessessseessneeessesseeeesteesseesseess 37 installing additional CADIES siscc ccecccessccescevaacasnesseceanndesce cod dv
12. alues Never 10min 5min 2min 1min 30sec 15sec Note The Never option turns off Menu Auto back out Configuring the Avaya 1140E IP Deskphone 4 Choose one of the following Select or Back Press the Select context sensitive soft key to configure the Auto back out time to the selected highlighted value and return to the Display menu Press the Back context sensitive soft key to dismiss the Auto back out time menu and return to the Display menu Note When you enter the Auto back out menu the current configuration for the Menu Auto back out time is pre selected highlighted on the list When you press the Select context sensitive soft key the time interval is flagged to commit to the configured preferences done after the idle screen is displayed and is used for menu auto back outs from that point forward Configuring the Avaya 1140E IP Deskphone Selecting a ring pattern You can use the ring pattern feature to select the ring pattern for an incoming call To select the ring pattern for an incoming call 1 Press the Prefs context sensitive soft key select Audio select Tones and then select Ring Pattern 2 Press the Up Down navigation key to scroll through and highlight the different ring patterns displayed on the LCD screen 3 Choose one of the following Select or Test Back Press the Select context sensitive soft key to configure
13. arked with the symbol Thread the network cable through the channel marked with the symbol Connect the other end of the cable to your LAN Ethernet connection To connect your PC through your IP Deskphone use the following procedure 1 Connect one end of the PC Ethernet cable to your IP Deskphone using the RJ 45 connector marked with the symbol Thread the cable through the channel marked with the symbol Connect the other end of the cable to the LAN connector on the back of your PC Using your IP Deskphone Installing additional cables If applicable you can plug an optional USB device such as a USB mouse or a USB keyboard into your IP Deskphone Connect the USB cable to the USB port on the back of the IP Deskphone Figure 10 Cable routing tracks and mounting holes Method B FETE Wall mounting the IP Deskphone optional You can mount your Avaya 1140E IP Deskphone on a wall either by method A using the mounting holes on the bottom of the IP Deskphone stand or method B using a traditional style wall mount box with an RJ 45 connector and 15 centimeter cm 6 inch RJ 45 cord not provided Complete steps 1 5 as needed before you wall mount your IP Deskphone Using your IP Deskphone Method A 1 Press the wall mount lever and pull the IP Deskphone away from the stand as shown in Figure 11 2 Use the stand cover the part you removed in Removing the stand cover to mar
14. ature prompt strings user entered digits date and time information and phone information e The lower display area provides context sensitive soft key label information Figure 3 IP Deskphone LCD screen Upper display area User defined feature key labels Middle display area 08 29 8 00am Date Time display Call party information Menu information Directories information Lower Display Area Context sensitive key labels Welcome Context sensitive soft keys Your IP Deskphone has four context sensitive soft keys beneath the LCD screen The context sensitive soft keys access different features and menus depending on the state of the IP Deskphone and the menu you access Figure 4 shows the context sensitive soft keys while the IP Deskphone is in the idle state Figure 4 Context sensitive soft keys when the IP Deskphone is in the idle state Welcome Table 1 lists the context sensitive soft keys that you can use to access menu items Table 1 Menu items accessedthroughcontext sensitive soft keys Part 1 of 7 Item Redial or NewCall TT abc or 123 Msgs Function Press the Redial context sensitive soft key to redial the last dialed number If there is no stored redial number the NewCall context sensitive soft key appears and has the same effect as pressing the primary user line key dial prompt Press the abc context sensitive soft key to toggle between alpha and numeric input mod
15. ay Display Settings and then select Contrast 2 Press the Left Right navigation key to increase or decrease the display contrast level Configuring the Avaya 1140E IP Deskphone Apply Cancel 3 Choose one of the following Ld Ls Press the Apply context sensitive soft key to save the changes and return to the Display menu Press the Cancel context sensitive soft key to keep the existing configurations and return to the Display menu Configuring the Avaya 1140E IP Deskphone Creating the idle screentext display You can create a text to display on the screen while the phone is idle To create the idle screen display text Prefs 1 Press the Prefs context sensitive soft C key select Display and select Idle Screen Text Display abc 2 Press the abc 123 context sensitive soft Ld key to toggle between alphabetic or numeric input 3 Use the dialpad to enter the display text you want to appear on the idle screen display of the IP Deskphone B E 4 Choose one of the following Save or Back Press the Save context sensitive Ooo e Ld soft key to save the idle screen text display Press the Back context sensitive soft key to keep the existing screen display text and return to the Display menu Configuring the Avaya 1140E IP Deskphone Configuring the Backlight Note Configuring the length of time the LCD screen remains backlit on the IP Deskphone also adjusts the Expansi
16. bc 123 context sensitive soft key You can toggle between numeric and alphabetic input as follows e When the context sensitive soft key label is abc you can enter alphabetic text e When the context sensitive soft key label is 123 you can enter numbers Figure 12 Context sensitive soft key abc 123 For example if you want to enter the lower case letter a press the abc 123 context sensitive soft key to toggle to alphabetic input Then press the number 2 key once If you want to enter the upper case letter C press the number 2 key six times You can cycle through the letters and the numeral by pressing the number button repeatedly To create names or words that contain two adjacent letters that appear on the same button for example the word press you can do the following 1 To enter the first character press the dialpad key 6 2 Pause briefly Using your IP Deskphone To enter the next letter press the dialpad key 6 twice to cycle to the letter r When entering alphanumeric information the 1 key on the dialpad represents the characters in Table 4 To enter a special character press the dialpad number 1 to cycle through the characters until you reach the one you need For example to enter a question mark press the number 1 key eight times Table 4 Alphanumeric characters for dialpad key 1 Part 1 of 2 at period i dash _ underscore amp ampersand i apostrophe carat
17. e interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Incoming Privacy Outgoing Privacy Ends Dialing Hold Mode Private Time Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part9 of 10 Prefs 6 Network use to access the following Lael Server Settings Device Settings Diagnostics Disable screensaver Licensing Lock 7 USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive 8 User Settings use to modify the following Call Settings IM Settings Voice Mail Settings Change Location Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 10 of 10 Mote Press the More context sensitive soft C key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Conf Trnsfer Audio More Unlock The Unlock context sensitive soft key jam appears if you answer a call when the IP Deskphone is locked with a password protected screensaver Using your IP Deskphone Using your IP Deskphone After you familiarize yourself with the IP Deskphone features you can
18. e 6 In call context sensitive soft keys Table 3 lists the context sensitive soft keys you can use to access menu items during an in call session Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 1 of 10 Conf Press the Conf context sensitive soft Ld key to obtain a dial tone to place another call during an active call or to make a conference call The Conf context sensitive soft key behaves like the NewCall context sensitive soft key Trnsfer Press the Trnsfer context sensitive soft key to transfer the current call to i another location or to another contact Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part2 of 10 Audio Press the Audio context sensitive soft key to access the following features L T Ring Pattern Select test patterns from 1 to 8 e Alerting Volume Set Desired volume Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part3 of 10 Audio Voice L Set the volume for the following Handset Volume Headset Volume Handsfree Volume Codecs Select the Audio Codecs G722 wideband codec PCMU standard u law G729 729 codec PCMA standard a law Headset Selection Select the active headset device e Wired USB if wired then select type 1 2 or 3 E
19. eeeeeaeeteetaeees 55 Creating the idle screentext CiSPlAY a eee eeeeeeeeseeeeeeseteeeeeeneeteeteeeeeeeaeens 57 Configuring the Backlight ccecccseeseeseeeeeeeeteeeeeesseseeeeaeeseeeaesseseeesaeseeetaeeaeeaes 58 Configuring Menu Auto Dack OUt ee eececceeeeeeeseeeeeeeeesseeeaeeaeceeeeaetaeeeaesaeeeaeeaeeeeeeaes 59 Selecting a ring Patten azcasciscescscsccsescenscseceassiinseicesensotceasaacaueesiceneceideneeadesdenacsucotaraeas 61 Adjusting the VOIUMC 00 cececceceseeseeeceeeeeeeeaetsecseeeeaesaeeeeeeaeseaesaeeaeeeaesaeseaeeaeeeeteas 62 Adjusting the ring VOIUMEG sinisini iieiea 63 Adjusting the volume of the Handset headset and Handsfree mode 64 Selecting a ANU ABE eiiieaenii aeaniee iaai neers e i aaa 67 Selecting the dateand time fOrmMat s sesssssssissisisrisiieisririsrisierisrsrissrnrisrsereresrse 68 Welcome Welcome Your Avaya 1140E IP Deskphone brings voice and data to your desktop The IP Deskphone connects directly to a Local Area Network LAN through an Ethernet connection The SIP IP Deskphone communicates using Session Initiated Protocol SIP after the firmware FW is upgraded to a SIP enabled version In this guide user defined feature key labels appear beside the keys and context sensitive soft keys labels appear directly above the keys Figure 1 shows the user defined feature keys and context sensitive soft keys Figure 1 User defined feature keys and context sensitive soft keys User defined fea
20. es e To type letters the abc context sensitive soft key must be displayed e To type numbers press the abc context sensitive soft key to display the 123 context sensitive soft key on the menu list Press the Msgs context sensitive soft key to access the following features 1 Voice Mail use to call your Voice Mail number 2 Instant Messaging use to access the Instant Messaging Inbox Outbox 3 Missed Call Notification use to access your Missed Call details Welcome Table 1 Menu items accessed through context sensitive soft keys Part 2 of 6 Item Function More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys three menu lists are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears e Ifyou press the More context sensitive soft key once from the first menu list you access the following context sensitive soft keys CallFwd DND Retrve More e If you press the More context sensitive soft key from the first menu list twice you access the following context sensitive soft keys ScrnSvr Presnce Prefs More e Ifyou press the More context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Redial abc Msgs More When you
21. esdiesteeveeivieseeneeeeies 38 Wall mounting the IP Deskphone optional cceccecsessseesseesseessteeeseeees 38 Entering textes aes edit ninianinwi lenient nina 40 Enteringtext using the IP Deskphone dialpad ccscccssessteseseeesseeseeeees 41 Enabling and disabling the Ends Dialing feature ccccesessseeeseeseesneeeees 43 Configuring the dialpad to alphanumeric dialing c ccscssessteeseeseees 44 Enteringtext using the USB kKeybOard ccessscssecsseeessesseessseesssesseeessseessaes 45 Accessing the IP De SkKPNONG cccscccssecssscsssecsneecseessseesaeecseneseaeessuecsseessuesseessaesenees 47 EO BSNS Ofeina E E odes A ieee ecto eeeeds 47 AUTOMATIC IOBIN cecccesccssscesseceeeeseecsueceseesseesensecsanecsaeesseeseneesaeessaessaeesseessaeeeseeseneeeees 48 Selecting a language nran eaan a eaaa E E E Gepnscoanechesaee lets 48 Logging on to your Avaya 1140E IP DeSkpPhOne ccccccsscesseeseceteesseesseeeseeee 49 Contents Configuring the duration of the lOgin eee eeeeeeeeeceeeeeeeaeeeteeeeeaeeeeeeaeenes 52 USER Profile eeceevedctee sa devseedeeire sca E E E E acne ivae tices aces 53 Logging off from the IP DeSkDPhOne n e eee eeceeceseesetsceeeceseeneeeaetseeeeeeeaeseeeseeeeeeeeaees 54 Configuring the Avaya 1140E IP Deskphone eeseesseceeseeeeceseseceeeeaeeseeeaeteeeeaetaeeeeeeeaeenes 55 Adjusting the display screen Contrast eee eeceeeeseeeceeeeeeeeeeeteeeeetaeeee
22. example to dial a directory number you can use the keyboard number pad to enter digits and the asterisk and octothorpe characters and you can use the alphabetic keys to enter text Table 5 describes the associations between the USB keyboard function keys and the IP Deskphone fixed keys Using your IP Deskphone Table 5 USB keyboard functions Part 1 of 2 rae Key IP Deskphone Fixed Key Esc Quit F1 Services F2 Expand F3 Inbox F4 Outbox F5 Address Book F6 Copy F7 Volume Down Table 5 USB keyboard functions Part 2 of 2 e Key IP Deskphone Fixed Key F8 Volume Up F9 Mute F10 Hold F11 Headset F12 Handsfree Break Goodbye Release Backspace Left arrow of Navigation Cluster Arrow Left Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster Arrow Down Down arrow of Navigation Cluster Enter Enter Accessing the IP Deskphone Accessing the IP Deskphone You require a log on ID and a password to log on to a server with your IP Deskphone Logging on Whenever you log on to your IP Deskphone you must do the following e confirm your logon ID e enter your password e select the duration of this session Release 2 2 supports admin password protection for login prompt that appears when you power up the IP Deskphone or after you log off Figure
23. ey to keep existing configurations and return to the Preferences menu Configuring the dialpad to alphanumeric dialing To eliminate the need to press the abc 123 context sensitive soft key when you enter text you can set the IP Deskphone dialpad default to alphabetic mode To configure the dialpad to alphabetic mode as the default 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options Highlight C Alpha Dialing and then press the Change context sensitive soft key 2 Choose one of the following Back on cad Press the On context sensitive soft key to i turn on alphanumeric dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Using your IP Deskphone To disable alphabetic mode and set numeric mode as the default 1 Press the Prefs context sensitive Prefs soft key and then select Misc Options Highlight Alpha Dialing and then press the Change context sensitive soft key 2 Choose one of the following Off Back Press the Off context sensitive soft or key to turn on alphanumeric dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Enteringtext using the USB keyboard You can connect a USB keyboard to the USB port of your IP Deskphone to enter text and numbers access some features and duplicate some functions For
24. ft keys The next available menu list contains the following context sensitive soft keys Redial abc Msgs More Idle display screen after dial pad input After you enter information using the dial pad there is no dial tone or preceding line selection the context sensitive soft keys displayed on the idle screen appear Figure 5 Idle display screen after dial pad input Welcome Table 2 lists the context sensitive soft keys that you can use to access menu items after dial pad input Table 2 Menu items accessedafter dial pad input through context sensitive soft keys Item Function Send Press the Send context sensitive soft key to dial out the user input using the primary login of the IP Deskphone User input is run against the dialing plan abc or 123 L Press the abc or 123 context sensitive soft key to toggle between alpha and numeric input mode Subject Press the Subject context sensitive soft key to configure a subject line to your outgoing call before pressing the Send context sensitive soft key Exit Press the Exit context sensitive soft key to clear the user input and return to the initial idle screen that displays the following context sensitive soft keys Redial abc Msgs More Welcome In call context sensitive soft keys When a call is active use the context sensitive soft keys to access the menu items shown in Figure 6 Figur
25. igation key to backspace you erase all the characters and must completely reenter your password again Next 5 Press the Next context sensitive soft key L Note You can cancel the login process Cancel by pressing one of the following keys Cancel 7 g Quit Ss a Accessing the IP Deskphone Configuring the duration of the login After you enter your logon ID and password the Duration screen appears You can enter the maximum length of time of the session If you choose to use the default duration Permanent you remain logged on to the IP Deskphone until you log off To configure the login duration Next 1 Choose one of the following i Press the Next context sensitive soft key to configure the logon duration Timed to Permanent A login confirmation ime screen appears Ooo e Press the Timed context sensitive soft key to open a screen to configure a maximum time to remain logged in Note If you press the Timed context sensitive soft key you must then configure the duration of the login Period 2 Press the Period context sensitive soft key to toggle the logon duration entries memm between hours or days 3 Do one of the following aga Use the dialpad to enter the number aaa of hours or days you want to remain Next logged on and press the Next context sensitive soft key Press the Back context sensitive soft key to return to Back the permanent logo
26. inue to push the IP Deskphone towards the base until you hear an audible click Ensure the IP Deskphone is securely locked in position Attention To add an Expansion Module for Avaya 1100 Series IP Deskphones see Expansion Module for Avaya 1100 Series IP Deskphones SIP Firmware User Guide NN431 10 301 Entering text You use can use combinations of the letters and numbers on the dialpad of your IP Deskphone to for example spell names or words in Instant Messages IMs enter SIP addresses create Address Book entries and to designate feature key labels To make a call you can dial an alphanumeric SIP address for example jdoe2 domain com You can enter and edit text on your IP Deskphone using the following methods Note Some service providers support only the use of a Directory Number DN such as 555 5555 to initiate a call to another IP Deskphone Contact your system administrator or service provider to determine if alphanumeric dialing is supported Alphanumeric dialing consists of string of text that contain letters and numbers that make up for example a SIP address You can use the following methods to enter and edit text on your IP Deskphone e Entering text using the IP Deskphone dialpad e Entering text using the USB keyboard Using your IP Deskphone Enteringtext using the IP Deskphone dialpad For applications that offer text input when you use the dialpad to enter text the system activates the a
27. k the wall mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the IP Deskphone Four small pins on the bottom of the stand cover make marks on the wall 3 Use the marks as a guideline for installing the wall mount screws not provided Install the screws so that they protrude 3 millimeters mm 1 8 inch from the wall 4 Install the IP Deskphone stand mounting holes over the screw heads as indicated in Figure 10 Method A You need to remove the IP Deskphone from the wall to adjust the lower screws 5 When the lower screws are snug install the IP Deskphone on the mounting screws and then tighten the top screws Figure 11 Rotate the IP Deskphone into the wall mount position Wall mount lever Tilt lever Using your IP Deskphone Method B Attach the 15 cm 6 inch CAT5e cable Position the stand over the mounting rivets and slide the IP Deskphone down the wall so that the rivets fit into the slots on the stand indicated in Figure 10 Method B Replace the stand cover Ensure that all cables are neatly routed and press the stand cover into place until you hear a click Put the IP Deskphone in the wall mount position optional If you wall mount your IP Deskphone put it in the wall mount position by holding the Tilt Lever and pressing the IP Deskphone towards the base until the IP Deskphone is parallel with the base Release the Tilt Lever and cont
28. ked in position To avoid damaging your IP Deskphone press the wall mount lever located under the Handsfree key as indicated in the previous figure to release the base and pull it away from the IP Deskphone Using your IP Deskphone Removing the stand cover To access the cable routing tracks and attach cables you must remove the stand cover Pull upward on the center catch as indicated in the following figure and remove the stand cover The cable routing tracks are now accessible Figure 9 Remove the stand cover Tilt lever button Center Catch Handset cord exit Connecting the AC power adapter optional Your 1140E IP Deskphone supports AC power or Power over Ethernet PoE options including IEEE 802 3af standard power To use local AC power use only the Avaya approved Global Power Supply NTYS17xxE6 You can order the Avaya approved AC adapter separately WARNING Use only the approved Avaya Global Power Supply with your 1120E IP Deskphone Using your IP Deskphone To use PoE where power is delivered over the CAT5 cable your connected LAN must support PoE If you use PoE you do not require an AC adapter WARNING If you are connected to a PoE connection do not use the AC power adapter To use gigabit Ethernet you must connect to the LAN through CAT5e or later cables To connect the AC adapter to the AC adapter jack in the bottom of the IP Deskphone use the following procedure 1 F
29. le languages A maximum of five languages are accessible through the IP Deskphone The system administrator determines which languages are available for your IP Deskphone To select a language Prefs 1 Press the Prefs context sensitive soft e key and then select Language The current language displays Change 2 Press the Change context sensitive soft key to change the language scroll and highlight the desired language for A 3 Press the Up Down navigation key to 1p j dasoa example German Deutsche Select or Back 4 Choose one of the following Press the Select context sensitive soft key to save the desired language and return to the previous screen Press the Back context sensitive soft key to keep the existing configurations and return to the Preferences menu Configuring the Avaya 1140E IP Deskphone Selecting the date and time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select a date format Prefs Select or Back D n Press the Prefs context sensitive soft key select Misc Options and then select Time Press the Change context sensitive soft key Press the Up Down navigation key to highlight Date Format in the menu Press the Change context sensitive soft key to change the Date Format Press the Up Down navigation key to scroll and highlight either a month day MM DD or a day month
30. n screen Press the Cancel context Cancel sensitive soft key to return to C the first logon screen Accessing the IP Deskphone User Profile Your User Profile contains your specific settings and data You are prompted to create a User Profile the first time you log on to your Avaya 1140E IP Deskphone If you delete your User Profile the IP Deskphone reboots and you must log on and create a new User Profile When you log on to your IP Deskphone your specific settings and data are automatically available for you The information stored in your user profile includes e Independent volume adjustments for handset headset and handsfree e Alerting Volume adjustment e Idle Screen display text e Voice Mail settings number and mailbox ID e User location from a server provided list e Time Date and Zone format settings e Call Subjects e Call Decline reasons e Instant Messaging settings and Instant Message Inbox Outbox e Default dialing alpha numeric e Call Ignore action local network e Search method Name First character Index e User Presence selection e Dialing pattern default alpha numeric e Address Book entries e Call Inbox and Call Outbox entries e Programmable keys configuration e Ends dialing configuration Accessing the IP Deskphone Logging off from the IP Deskphone To log off from the IP Deskphone 1 Press the Services fixed key and then select Logout fr
31. nable HID Commands enable or disable e MHA Headset Type e MHA Back Light enable or disable Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 4 of 10 Bluetooth Setup Enable Bluetooth enable or disable To unpair Device select UnPair If Bluetooth is enabled select Search devices IP Deskphone searches the bluetooth devices and lists the discovered devices in the Found field To set an Active device select Set To pair with a found device select Pair To unpair Device select UnPair Note You can change the audio settings to improve audio quality based on the available band width If the Internet bandwidth is low you can improve the audio quality by changing the audio setting to low Monitor Audio Quality used to view details about the audio quality of an active call OR Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part5 of 10 Activate The Activate context sensitive soft key appears when the call is not active The m most common usage of this key is when the call displayed onscreen is a call that was parked against the user or a call that the user placed on hold Note The Activate context sensitive soft key never appears at the same time as the Audio context sensitive soft key More Press the More context sensitive soft key to
32. ncel user tasks Press the Expand key to access the Instant Messaging Log Welcome AVAYA Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset Note The Headset LED indicator on the Headset key lights to indicate that the headset is in use Press the Hold key to put an active call on hold Press the Hold fixed key to return to a call on hold You can have several calls in a hold state Use the Dialpad to enter numbers and text To navigate to an item in a menu press the corresponding number on the dialpad to activate the item or continue navigate the list of items When you receive a voice message the red Visual Alerter Message Waiting Indicator lights Also when the ringer sounds this indicator flashes When you receive an instant message IM the blue Visual Alerter Feature Status Indicator lights Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a feature key Welcome D Services Quit Press the Services key to access the following features 1 Search search in the local directory personal Address Book and the global directory network Address Book for names and telephone numbers 2 Login log in to your IP Deskphone only when the call server supports multiple user logins 3 Logout log out of your IP Deskphone 4 Check For Updates check
33. om the menu 2 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input 3 Use the dialpad to enter your password at the prompt Logout or Back 4 Choose one of the following Ld Ld Press the Logout context sensitive soft key to complete the logout process The IP Deskphone returns to the User Login screen Press the Back context sensitive soft key to remain logged on and return to the Services menu Configuring the Avaya 1140E IP Deskphone Configuring the Avaya 1140E IP Deskphone You can adjust a few settings of the Avaya 1140E IP Deskphone to conform to the environment where you want to use the phone These settings are saved to your User Profile This chapter describes some of the settings that you can customize on your IP Deskphone e Adjusting the display screen contrast e Creating the idle screen text display e Configuring the Backlight e Configuring Menu Auto back out e Selecting a ring pattern e Adjusting the volume e Selecting a language e Selecting the date and time format e USB headset Adjusting the display screen contrast Note Adjusting the display screen contrast of the IP Deskphone also adjusts the Expansion Module contrast if you have an Expansion Module connected to your IP Deskphone To adjust the display screen contrast 1 Press the Prefs context sensitive soft key select Displ
34. on Module backlight time if you have an Expansion Module connected to your IP Deskphone To configure the amount of time the LCD screen remains backlit Prefs 1 Press the Prefs context sensitive soft key select Display Display Settings and then select Backlight from the menu S 2 Press the Left Right navigation key to 1C p increase or decrease the length of time you want the idle screen to remain backlit 3 Choose one of the following Apply or Cancel Press the Apply context sensitive soft key to configure the length of time for the phone to remain backlit and return to the Display menu Press the Cancel context sensitive soft key to keep the existing configurations and return to the Display menu Configuring the Avaya 1140E IP Deskphone Configuring Menu Auto back out You can use the Menu Auto back out feature to configure the time interval required for the IP Deskphone to go back to the idle screen when the IP Deskphone is left inactive To configure Menu Auto back out Prefs L Select or Back Press the Prefs context sensitive soft key choose Display and then Menu Auto back out Choose one of the following Press the Select context sensitive soft key Press the Back context sensitive soft key to return to the previous menu Press the Up Down navigation key to scroll through the screen and choose the required time interval Choose one of the following v
35. orm a small bend in the cable 2 Thread the adapter cord through the channels in the stand Connecting the handset Use the following procedure to connect the handset to the IP Deskphone 1 Connect the end of the handset cable with a short straight section to the handset 2 Connect the end of the handset cable with the long 19 straight se section into the RJ 9 handset jack marked with the symbol on the bac e P Deskphone 3 Form a small bend in the cable 4 Thread the handset cord through the channels in the stand so that it exits behind the handset on the right side using the handset cord exit in the stand base marked with the symbol as shown in Figure 9 Using your IP Deskphone Connecting the headset optional Perform the following procedure to connect the optional headset to the IP Deskphone 1 On the back of the IP Deskphone plug the headset connector into the RJ 9 headset jack marked with the gt symbol Thread the headset cord along with the handset cord through the channels in the stand so that the headset cord exits the channel marked with the gt symbol Selecting the headset tuning parameter You can select a headset from the following list of supported headsets Type 1 Monaural and Binaural headset Monaural headset Plantronics Model number H251N Part number 64338 01 with cable Model Number A10 Part Number 66268 02 Binaural headset Plantronics Model number H261N Part
36. p to five languages If the IP Deskphone is provisioned with other languages you can choose an available language during the login process by pressing the Lang context sensitive soft key on the User Login page Accessing the IP Deskphone To change the language Change Back a 4C d Rza Select l Back i Choose one of the following Press the Change context sensitive soft key to change the current language Press the Back context sensitive soft key to keep existing language and return to the User Login screen Press the Up Down navigation key to highlight the new language you want to use Choose one of the following Press the Select context sensitive soft key to change the language to the highlighted language from the list The IP Deskphone returns to the User Login screen and uses the selected language Press the Back context sensitive soft key to keep the existing language and return to the User Login screen Logging on to your Avaya 1140E IP Deskphone You need to log on to your Avaya 1140E IP Deskphone when you first install and restart your IP Deskphone and anytime you log off or reboot Note When you log on to the IP Deskphone for the first time the system prompts you for a location For more information see Selecting a location Accessing the IP Deskphone Note The IP Deskphone retains the previous user logon ID which appears after the ID
37. press the More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list Welcome Table 1 Menu items accessed through context sensitive soft keys Part 3 of 6 CallFwd Retrve Press the CallFwd context sensitive soft key to forward all calls to a specified address Press the DND context sensitive soft key to block all calls Press the Retrve context sensitive soft key to retrieve parked calls local and server calls only More ae Press the More context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys ScrnSvr Presnce Prefs More When you press the More context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list ScrnSvr L Press the ScrnSvr context sensitive soft key to activate the screensaver only if the screensaver feature is enabled Welcome Table 1 Menu items accessed through context sensitive soft keys Part 4 of 6 Item Function Presnce Press the Presnce context sensitive soft key to configure the presence status for your IP Deskphone Prefs Press the Prefs context sensitive soft key to display the Preferences menu The menu items include the following 1 Display use to adjust
38. question mark exclamation point left parentheses right parentheses f comma backslash forward slash colon Using your IP Deskphone Table 4 Alphanumeric characters for dialpad key 1 Part 2 of 2 Character IN FeV ales semi colon tilde equal plus 1 numeral 1 Note No letters are associated with the 0 key Enabling and disabling the Ends Dialing feature You can enable the IP Deskphone to use the octothorpe symbol to immediately dial the address or phone number To enable the Ends Dialing feature 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options Highlight Ends Dialing and press the Change context sensitive soft key On Back 2 Choose one of the following Press the On context sensitive soft key to or C pams turn on Ends Dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Using your IP Deskphone To disable the Ends Dialing feature 1 To turn off Ends Dialing press the Prefs Prefs context sensitive soft key and Ld then select Misc Options Highlight Ends Dialing and press the Change context sensitive soft key Off Back 2 Choose one of the following jor Press the Off context sensitive soft key to turn off Ends Dialing Press the Back context sensitive soft k
39. s Part7 of 10 Park Press the Park context sensitive soft key to park the current call to the jem server or another user not available for all call servers Retrve Press the Retrve context sensitive soft key to retrieve parked calls local and C server parked calls only More Press the More context sensitive soft key to select a new menu list of context OoOo sensitive soft keys The next available menu list contains the following context sensitive soft keys Prefs More When you press the More context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list Prefs Press the Prefs context sensitive soft key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 8 of 10 Prefs 2 Audio use to adjust tones and volume settings to configure a Ld USB headset and to access the Bluetooth wireless technology setup 3 Feature Options use to configure the following Feature keys Call Decline Reasons Call Ignore Action Call Subjects Call Fwd Notification Answer Mode Seitings appear when the Auto Answer Mode is enabled on the IP Deskphone 4 Language use to change th
40. s the Volume fixed key to decrease the handset volume Note To adjust the volume during a call use only the Volume and Volume fixed keys Set or Back 3 Choose one of the following Ld Ld Press the Set context sensitive soft key to set the selected volume and return to the Voice menu Press the Back context sensitive soft key to keep the existing configurations and return to the Voice menu Configuring the Avaya 1140E IP Deskphone You can adjust the handsfree mode volume on the IP Deskphone To adjust the handsfree mode volume Prefs 1 Press the Prefs context sensitive soft key select Audio select Voice and then select Handsfree 2 To adjust the handsfree volume use one of the following methods Press the Left Right navigation key to increase or decrease the volume of the Press the Volume fixed key to a Wome increase the handset volume or press the Volume fixed key to decrease the handset volume Note To adjust the volume during a call use only the Volume and Volume fixed keys Set or Back 3 Choose one of the following Ld Ld Press the Set context sensitive soft key to configure the selected volume and return to the Voice menu Press the Back context sensitive soft key to keep the existing configurations and return to the Voice menu Configuring the Avaya 1140E IP Deskphone Selecting a language The display is available in multip
41. select a new menu list of context OoOo sensitive soft keys three menu lists are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears Welcome Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 6 of 10 More e Ifyou press the More context sensitive soft key once Ld from the first menu list you access the following context sensitive soft keys NewCall Park Retrve More e If you press the More context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Prefs JI More e Ifyou press the More context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Conf Trnsfer Audio More When you press the More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list NewCall Press the NewCall context sensitive soft key to obtain a dial tone to place jomm another call during an active call or to a make a conference call The NewCall context sensitive soft key behaves like the Conf context sensitive soft key Welcome Table 3 Menu items accessed during an in call session through context sensitive soft key
42. text sensitive soft key select Misc Options and then select Time Press the Change context sensitive soft key Press the Up Down navigation key to highlight Time Format in the menu Press the Change context sensitive soft key change the date format Press the Up Down navigation key to scroll and highlight a time format 12 hour 24 hour French Choose one of the following Press the Select context sensitive soft key to save the time format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu
43. ture keys User login 06 05 10 32 am i Feature Key Login to Line 1 Reserved Avaya com 1D robert Context sensitive soft keys Basic features Your Avaya 1140E IP Deskphone supports the following features e six user defined feature keys with labels and indicators Note The IP Deskphone designates Key 1 as Feature Key 1 and reserves it as the line key for the IP Deskphone e four context sensitive soft keys Welcome graphical high resolution LCD display backlit with adjustable contrast high quality speaker IP Deskphone volume control keys for adjusting the ringer speaker handset and headset volume six specialized feature keys Quit Directory Inbox Outbox Services Copy six call processing fixed keys Mute Hands free Goodbye Instant Message Log Headset Hold gigabit Ethernet ports built in gigabit Ethernet switch for shared PC access headset jack with an On Off key USB port to support a keyboard or mouse Note Powered downstream 1 1 compliant USB hubs are supported including USB 2 0 hubs if they offer USB 1 1 backwards compliancy automatic Dynamic Host Configuration Protocol DHCP network configuration hearing aid compatibility Wireless headset support using Bluetooth wireless technology compatible up to Bluetooth 2 1 Bluetooth Welcome Note Backward compatible for Bluetooth 1 2 headsets Simple Secure Pairing is s
44. upported with Bluetooth 2 1 compliant headsets e intercom paging support e secure digits when accessing voice mail during a call e logging off the IP Deskphone without entering a password e dialing a call from the Inbox e the capacity to attach up to three Expansion Modules for IP Deskphones 1100 Series adding up to 54 programmable feature keys IP Deskphone controls Figure 2 shows the Avaya 1140E IP Deskphone Figure 2 Avaya 1140E IP Deskphone User defined feature keys Feature Status Indicator visual Alerter Message Waiting Indicator Handset High resolution graphical display screen Speaker Context sensitive soft keys Copy os Inbox Services i a Outbo Quit ea ie Directory Enter Goodbye plume Control Expand Headset Hold Handsfree Dialpad Welcome This section describes the controls on your IP Deskphone Your IP Deskphone can have fixed keys with icons or with labels This document presents both versions of the fixed key The keys on either side of the LCD display area C are User defined feature keys with labels on the LCD The system administrator can reserve some keys for specific functions during tasks and for advanced configuration You can define these keys for specific functions such as Call Forward Note The key on the lower right is reserved as your default line key Context sensitive soft keys are located below SS the display area The LCD label above each key
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