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Avaya 1140E IP Deskphone with SIP Software User Guide

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Contents

1. ee Key IP Deskphone Fixed Key Esc Quit F1 Services F2 Expand F3 Inbox F4 Outbox F5 Address Book F6 Copy F7 Volume Down Using your IP Deskphone Table 8 USB keyboard functions Part 2 of 2 USB Keyboard Key IP Deskphone Fixed Key F8 Volume Up F9 Mute F10 Hold F11 Headset F12 Handsfree Break Goodbye Release Backspace Left arrow of Navigation Cluster Arrow Left Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster Arrow Down Down arrow of Navigation Cluster Enter Enter Accessing the IP Deskphone Accessing the IP Deskphone You require a log on ID and a password to log on to a server with your IP Deskphone Logging on Whenever you log on to your IP Deskphone you must do the following e confirm your logon ID e enter your password e select the duration of this session Release 2 2 supports admin password protection for login prompt that appears when you power up the IP Deskphone or after you log off Figure 15 on page 69shows the User Password protection for domains Figure 15 User login screen User login 06 05 10 32am Login to Avaya com ID robert1 Login abc Domain When you log on to your IP Deskphone you must confirm your logon ID enter your password and select the duration of this session However
2. Exit Do one of the following To place a call to the selected address using the primary login of the IP Deskphone press the Enter key To view the details of a highlighted call press the Right navigation key See Viewing the details of a call in the Call Inbox on page 181 To leave the detail view and return to the main inbox screen press the Left navigation key Press the Missed context sensitive soft key to toggle the view filter from the All context sensitive soft key to the Missed context sensitive soft key See Managing missed calls on page 181 The All context sensitive soft key is displayed when the view mode is on Missed and displays all the calls in the Call Inbox Press the Delete context sensitive soft key to delete the highlighted call or all calls in your Call Inbox See Deleting calls in your Call Inbox on page 187 Press the Exit context sensitive soft key to exit the Call Inbox Table 16 on page 180 provides a list of additional user interactions for the main inbox screen Table 16 Additional user interactions Use the Enter key to place a call to the selected address using the primary login of the IP Deskphone The Enter key has the same behavior as the Call context sensitive soft key Use the Dial pad to select an item by index To place a call to the address of the selected call log entry from the primary logged in user of the I
3. 179 Viewing the details of a call in the Call Outbox 180 Accessing the calls in your Call Outbox during a call 182 Instant Messaging 0 00 e eee eee eee 183 Configuring Instant Messaging 00 ee eae 183 Configuring IM automatic pop up 183 Configuring Instant Messaging pop ups 185 Configuring IM audible alert 186 Composing an Instant Message 00 05 187 Instant Message Inbox Outbox 2 55 188 Accessing Instant Messages 05 189 Viewing the content of an Instant Message 191 Replying to an Instant Message 191 Initiating a call from an Instant Message 192 Deleting an Instant Message 04 193 While on an active call 0 02 eeeeeeee 195 Making a new call 0 0 00 eee ee 196 Initiating a call using the active call context sensitive soft key menu 196 Call Waiting 2 0 0 0 ee 197 Placing a call On Hold 0 0 0 eee 197 Multiple calls On Hold 0 0000 199 Using 3 way calling 0 0 0 eee 206 Configuring a conference call 202 208 Ad hoc conferencing when connecting to the Call Server 209 Edit Domain page 1 1 2 ccc eee 212 Transferring acall 00 0000 eee eee 213 Additional features 00 c eee eee 217
4. Double press the Headset key to open the Bluetooth Setup dialog Press the Left Right navigation key to select the Use BT Headset item Press the Enter key to toggle this option on or off A check mark indicates that the wireless headset is used Clear the check mark to use a wired headset This option is on V by default Double press the Headset key to open the Bluetooth Setup dialog box Press the Right navigation key to select the Paired item If the name of your headset appears in the Paired box proceed to step 11 Configuring the Avaya 1140E IP Deskphone fy 4 If more than one device is paired and your headset is not already displayed in the Paired box press the Right navigation key one or more times to highlight the Paired box 5 Press the Enter key to open edit mode 6 Press the Up Down navigation key to open the list 7 Press the Up Down navigation key to scroll through the list and highlight your headset 8 Press the Enter key to select the headset and close the box 9 Press the Enter key to exit edit mode 10 Press the Right navigation key one or more times to highlight the UnPair button next to the UnPair Device item Configuring the Avaya 1140E IP Deskphone 11 Press the Enter key Your Bluetooth wireless technology headset is unpaired and removed from the Paired item list Your Bluetooth wireless technology headset is no longer paired with you
5. Feature key programming You can program feature keys To access the Program Key screen Prefs 1 Press the Prefs context sensitive soft key select Feature Options and select C Feature Keys from the menu The Program Key screen opens as shown in Feature keys on page 241 Additional features The Program Key screen provides the following context sensitive soft keys e View to access the feature key detail screen Edit to edit the setting or modification of the selected programmable key e Bulk to access the autoprogramming and auto removal feature e Back to return to the previous screen To view feature key details 1 To select a feature key to view do one of the following Press the Up Down navigation key to highlight the feature key to view JEDN and press the View context sensitive soft key Press the Feature key that you want to view and press the View context sensitive soft key Use the dialpad to select the Gaia Feature key that you want to view tal Gal be and press the View context i sensitive soft key aan The Program Key screen opens as shown in Figure 40 on page 244 Back 2 Press the Back context sensitive soft key to return to the previous screen Figure 40 on page 244 shows the feature key details Additional features Figure 40 Feature key details Program Key Key 2 Label Service Speed Dial Use
6. Caller ID Information Not applicable Call Answer You can answer an incoming call by pressing the headset key on the IP Deskphone or the Off Hook Green key on the adapter After a call is answered audio data flows between the IP Deskphone and the headset adapter through the USB Outgoing Call You can make an outgoing call by either pressing the headset key on the IP Deskphone or the Off Hook Green key on the adapter When off hook the IP Deskphone streams dial tone to the headset The telephone number must be dialed using the key pad of the IP Deskphone After a call is answered audio data flows between the IP Deskphone and the headset adapter through the USB Call Release You can release an incoming call or an outgoing call by pressing either the On Hook Red key on the adapter or the Release Goodbye key on the IP Deskphone After a call is released audio data between the IP Deskphone and the headset stops Configuring the Avaya 1140E IP Deskphone Feature Description Call Mute Pressing the Mute key on the adapter is equivalent to pressing the Mute key on the IP Deskphone After processing the mute event the voice path from the IP Deskphone to the far end is muted Both the Mute LED on the IP Deskphone and the LED on the adapter are lit to indicate the call is muted When unmuted the voice path resumes and both LEDs go off Volume Up Down Pressing the Volume Up Down key
7. Visual indicators Table 19 Display screen icons Part 2 of 3 Component Icon Do Not Disturb OR Call Forward t Speed Dial list Send IM Instant Messaging New Unread EA Read Ea Replied to Inbox Incoming Call Answered Incoming Call Missed New Visual indicators Table 19 Display screen icons Part 3 of 3 Component Icon Incoming Call Missed Reviewed AD Presence Terminated Connected Inactive Unavailable Busy or Offline Active Available On the Phone 9 Unknown O Visual Alerter Message Waiting Indicators The red LED light at the top right of the IP Deskphone lights to indicate incoming calls or when a caller leaves you voice mail The blue LED light at the top left of the IP Deskphone lights to indicate when you receive a new Instant Message or when unread Instant Messages are present in your Instant Message Inbox Visual indicators Table 20 on page 355 lists the visual indicator and the LED status Table 20 Visual Alerter Message Waiting Indicator E D Visual indicator LED status Red LED Voice mail left by caller Steady red light until message is reviewed Incoming call phone Fast blinking red light ringing New Instant Message Steady blue light until received message is reviewed New Instant Message IRORNEN WREN iher Single flash and r
8. image file copies the images directory of the flash file system on the IP Deskphone e A success message appears on the screen displaying that the file is copied to the IP Deskphone successfully Figure 74 on page 350 displays a sample success message Figure 74 Sample Success message for File Manager Operation 77 File Manager FILENAME has been sent to DESTINATION successfully Note After a file is selected there can be multiple reasons why the handling cannot complete The file size may exceed allowed limits there may not be enough space on disk a file with the same name may already exist or actions on the selected file type may not be allowed configuration flag Error conditions display a message on the screen and any action that may take some time to complete displays the n progress message on the screen as shown in Figure 75 on page 350 Figure 75 Sample Failure message for File Manager Operation 7 File Manager FILENAME Send to DESTINATION Failed REASON Advanced features Scenario 2 If you want to copy the ring tone from the IP Deskphone into the USB drive e Log into the device and plug the USB flash drive into the USB port of the IP Deskphone e Press the Services hard key and choose File Manager e Select the IP Deskphone from the select device screen e The contents of their IP Deskphone are displayed Navigate to Sounds folder e Select the file you require and p
9. 86 Adjusting the display screen contrast 87 Creating the idle screen text display 87 Configuring the Backlight 0 00 e eee 88 Configuring Menu Auto back out 89 Selecting a ring pattern 6 ee 91 Adjusting the volume 0 c eee eee 92 Adjusting the ring volume 0 0 20 93 Adjusting the volume of the Handset headset and Handsfree mode 00 00 eee ene eee 94 Selecting a language cece ee 97 Selecting the date and time format 98 USB headset 00 ccc ee eee 102 Headset menu 00 000 eee eee 102 Presence of USB headset 0 108 Audio format selection 0 000 eae ee eee 108 Generic USB headset 0 00000 e ee eee 110 Avaya USB headset adapter with HID 110 Third party USB headsets with HID 114 Configuring Bluetooth wireless technology headset 122 Making a call 00 e eee ee eee 133 Making a call using off hook dialing 134 Making a call using on hook dialing 136 Using handsfree calling 0 0 eee eee 137 Receiving a call l a aua cece ec eee eee 140 Caller identification 0 0 02 eee eee 140 Answering an incoming call 0000s 140 Redirecting an incoming call 200 2 eae 141 Ignoring an inco
10. Commonly used functions Procedures for the most commonly used functions are provided below 1 Enter your User ID and press the Login key 2 Enter your password and press the Next key 3 To permanently login press the Next key To login for a period of time press the Timed key enter the dura tion of your login and press the Next key Quick reference Logout 1 Press the Services hard key and then select Logout Press the abc 123 context sensitive soft key to toggle between alphabet and numeric input 3 Press Logout context sensitive key Making a call Lift the Handset or press the Headset key Handsfree key or the Line key and enter the SIP address or phone number and press send Or press the Redial key to call the previously entered SIP address or phone number e Press the Directory hard key select Friends select an entry press Status and then press the Call key e Press the Services hard key select Search select an entry in the Address Book and then press the Call key Lift the Handset or press the Headset key Handsfree key or the Line feature key and dial from the Address Book or Inbox Outbox as follows 1 Press the Address Book or Inbox or Outbox key 2 Navigate to the required entry 3 Press the Select key to connect Answering a call Perform one of the following to answer a call e Press the Handsfree key e Press the Headset key e Press the Line key e Press the A
11. DND 1 Press the DND context sensitive soft key on the idle display press the More context sensitive soft key until DND appears Enable 2 Choose one of the following a Press the Enable context sensitive soft key to configure the Back IP Deskphone to Do Not Disturb Press the Back context sensitive soft key to return to the previous menu Additional features Ok 3 Press the Ok context sensitive soft key e to return to the Services menu To disable Do Not Disturb Disable 1 Choose one of the following Press the Disable context sensitive soft key to configure the phone to Do Not Disturb Back Press the Back context sensitive C soft key to return to the previous menu Ok 2 Press the Ok context sensitive soft key to return to the Services menu Configuring a Presence state Configure a presence state to enable other users to see information about your availability You can select from a list of pre made messages or create a new message to display for your presence state To select a Presence state Presnce 1 Press the Presnce context sensitive soft key press the More context sensitive soft until Presnce appears Additional features Change a Back Select p Back L 2 Choose one of the following Press the Change context sensitive soft key to change your current presence sta
12. Edit Press the Edit context sensitive soft key to modify the name of an existing group Add Press the Add context sensitive soft key to add a new group invokes the add group screen Back Press the Back context sensitive soft key to dismiss the screen and return to the previous screen To add a new group Add 1 From the Select Group screen press the Add context sensitive soft key ena 2 Choose one of the following aaa Use the dialpad to enter the group goog name and then press the Ok context sensitive soft key Ok Note If the name of the new group already exits an error screen appears Back Press the Back context sensitive soft key to return to the previous menu Advanced features Speed Dial List When configuring the provision a feature key can be used as a Speed Dial List You cannot modify or delete the feature key used by the Speed Dial List Also you cannot modify the content of the Speed Dial List Invocation of the speed dial list is similar to other feature key invocation The speed dial list key causes a full screen list to appear and offers you a chance to automatically dial one of the offered choices The contents of the Speed Dial List varies based on the current call state of the IP Deskphone and the type of speed dial list entry configured Note Only entries in the Speed Dial List can be context sensitive and not all spe
13. Context sensitive soft keys The following context sensitive key menus are provided below e Idle phone display on page 385 e Active call display on page 388 Idle phone display Redial abc Msgs More Cy EE Quick reference More context sensitive soft key menu first CallFWD DND Presnce More SL on p a More context sensitive soft key menu second Prefs More C O IUI U D When you press the More context sensitive soft key for the third time you return to the first menu list A description of the context sensitive soft keys available with the phone is idle is provided below Redial or NewCall Redial the last dialed number e If there is no stored redial number NewCall appears and has the same effect as pressing the primary user line key dial prompt abc or 123 Toggle between alpha and numeric input modes e To type letters abc must be displayed To type numbers press abc to display 123 on the menu list Display the Messages menu 1 Voice Mail Use to access your Voice Mail The IP Deskphone con nects to the server to retrieve your Voice Mail 2 Instant Messaging Use to access your IM box From the IM box you can e View received Instant Messages e Delete Instant Messages e Send Instant Messages Quick reference CallFwd Forward all calls to a specified address Block all calls Configure the presen
14. Press the Select context sensitive soft key to autoprogram the feature Back keys with the selected service L Press the Back context sensitive soft key to return to the previous step Additional features To remove all programmed feature keys by using the Bulk context sensitive soft key Bulk Back Select ae All Yes 6 Choose one of the following Press the Bulk context sensitive soft key Press the Back context sensitive soft key to return to the previous step 7 Press the Up Down navigation key to highlight 2 Feature key removal and press the Select context sensitive soft The Program Key screen opens listing all the feature keys 8 Press the All context sensitive soft key to remove all the programmed feature keys 9 Choose one of the following Press the Yes context sensitive soft key to confirm the removal of all the feature keys Press the No context sensitive soft key to return to the previous screen without removing the feature keys Additional features 10 To select a single feature key to remove I do one of the following Press the Up Down navigation key to scroll through the feature keys and highlight the feature key to remove and press the Remove context sensitive soft key C Press the Feature key that you want to remove and press the Remove context sensitive soft k
15. Prefs Change Select Press the Prefs context sensitive soft key select Misc Options and then highlight Search Method from the menu Press the Change context sensitive soft key Press the Up Down navigation key to highlight the Search Method you want to use as the default when you search for a contact 1 Index Search 2 1st Character Search 3 Name Search Press the Select context sensitive soft key to select a search method and then return to the previous menu Using the Search feature in the Address Book To search for a contact while accessing your personal Address Book use the dialpad to enter the search information For example e Index Search to search for a contact by using the Index Search method enter the index number When entering an index number larger than 9 you must enter the next digit quickly to move to that item on the list For example if the address you need is item 28 on the list you must enter the digit 8 quickly after entering the digit 2 The Address Book e 1st Character Search to search for a contact whose name begins with the letter d using the dialpad press the d 3 key on the dialpad The first entry in the Address Book that begins with the letter d appears e Name Search to search for a specific name in your personal Address Book enter the name by using the dialpad Using the Search feature You can search for a contact that is in your
16. To program a Speed Dial feature key on page 248 Next To program a Call Forward feature key on page 250 To program a Send IM feature key on page 252 To program a Presence feature key on page 253 or Back Press the Back context sensitive soft key to return to the previous menu Using Call Forward Use the Call Forward feature to direct incoming calls to an alternate destination You can continue to make calls from the IP Deskphone but all incoming calls are redirected to the new destination When you forward a call to another IP Deskphone the IP Deskphone receives the call displays the name and SIP address if present of the caller the name and SIP address if present of the original called party and any subject message included with the call This ensures that the user who receives the forwarded call knows that the call is forwarded from you who the call is from and any subject message that is included Note Not all service providers display forwarded calls as described Contact your system administrator or service provider for more information about Call Forward Additional features Figure 42 on page 265 shows the incoming call display for an incoming call Figure 42 Incoming call display for a forwarded call chad Ln1 Chad Scott 08 29 8 00am T gt From Alex Smith alex smith companya To Robert Jones robert jones company Subject Daily Status Repo
17. Packet Loss 0 0 0 RT 0 0 0 JIT 0 0 0 Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 4 of 10 Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 5 of 10 Activate The Activate context sensitive soft key appears when the call is not active The most common usage of this key is when the call displayed onscreen is a call that was placed placed on hold Note The Activate context sensitive soft key never appears at the same time as the Audio context sensitive soft key More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys three menu lists are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 6 of 10 More e Ifyou press the More context sensitive soft key once from the first menu list you access the following context sensitive soft keys NewCall Prefs More e Ifyou press the More context sensitive soft key from the first menu list twice you return to the first menu list with the following context sensitive soft keys Conf Trnsfer Audio More list
18. Program Key Key 2 Label Tom Service Speed Dial User Mike Address tom companya com Modify Remove Modify 1 Press the Modify context sensitive soft Lo The Select Service screen opens 2 Press the Up Down navigation key to highlight one of the following feature key services Speed Dial Call Forward Do Not Disturb Send IM Presence Additional features Select pa 3 Choose one of the following Press the Select context sensitive Back soft key to choose a service a The next screen in the process opens Press the Back context sensitive soft key to return to the previous menu abc Co 4 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input 5 Use the dialpad to enter the label for the feature key Additional features Next Back L 6 Choose one of the following Press the Next context sensitive soft key to continue Continue to input information based on the following services Speed dial See To program a Speed Dial feature key on page 248 Call Forward See The following procedure continues from Step 6 on page 248 on page 250 Do not Disturb See To program a Call Forward feature key on page 250 Send IM See To program a Send IM feature key on page 252 Presence See To program a Presence feature key on page 253 Press the Back context sensitive sof
19. Root Hub Port 0 Hub Port 0 Keyboard Port 1 Kingston Data Traveller 2 0 Port 2 Plantronic USB Headset Port 3 Not connected Audio format selection After the IP Deskphone receives the endpoint configurations it searches the records to select an audio format that matches the IP Deskphone requirements If no match is found then the default audio format is used After you select the format the IP Deskphone sends a command to the device to select the corresponding endpoints for audio transfers The IP Deskphone supports both 8KHz and 16KHz audio You can select the 16KHz audio if the headset supports it The IP Deskphone is a mono device with only one voice channel For stereo USB headsets detected the IP Deskphone replicates one channel voice data to both left and right channels of the headsets to simulate stereo output The following table lists the audio format requirements supported by the IP Deskphone Configuring the Avaya 1140E IP Deskphone Table 11 Supported USB audio formats Audio Parameters Values Audio Format PCM only Subframe size 2 Bit Resolution 16 bits Frequency Type Continuous 0 or Discrete gt 0 Sample Frequency If Continuous default to 16 KHz If Discrete 8 KHz 16KHz or 8KHz multiple Preference is given to 16KHz audio if supported Audio Channel Mono 1 or Stereo 2 After you select the format and the Set Interface command is sent the USB headset
20. Switching the proxy When you switch proxy you change the domain to which the IP Deskphone connects To switch the proxy D 7 1 Press the Services fixed key Services 2 Select Check For Updates Select 3 Press the Select context sensitive soft key abc 4 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input Advanced features Back Domain 5 Use the dialpad to enter your password 6 Choose one of the following Press the Ok context sensitive soft key Press the Back context sensitive soft key to return to the previous menu The IP Deskphone prompts you with Switch to alternate proxy server 7 Choose one of the following Press the Yes context sensitive soft key to proceed Press the No context sensitive soft key to return to the System menu The IP Deskphone logs you out from the current domain and returns you to the User Login screen 8 Press the Domain context sensitive soft key Advanced features Domains Done or Fo Select TT Back Done 9 Choose one of the following Press the Domains context sensitive soft key to change the current domain Press the Done context sensitive soft key to keep the existing configurations and return to the User Login screen 10 Press the Up Down navigation key to highlight the new domain you want to use 11
21. not Locked WARNING USB Update requires reboot Co CD Cd Customizable Banner for login If a login banner with login banner text is configured the IP Deskphone displays the banner text on the screen as the user logs on Changing the IP Deskphone configured language does not change the banner text language The banner appears only for the primary user of an IP Deskphone In a multiuser configuration even when the banner text is enabled the banner does not appear to the secondary user logins Figure 54 on page 321 displays the login banner screen Advanced features Figure 54 Login banner screen Login Banner elcome tothe Avaya IP Phone 1140 E login banner screen Press OK to complete your login process You can dismiss the banner screen While you dismiss the banner screen the IP Deskphone switches to DND mode until the banner is dismissed Outgoing or incoming calls are not allowed other than emergency calls until you dismiss the banner You can see pop up messages or prompts on the bottom of the banner screen after you dismiss the login banner Phone Information Details screen The Phone Information details screen displays the Primary user Primary domain MAC address and IP address of the IP Deskphone The contents of this screen include user and IP Deskphone identifiable information that may need to be protected per US Federal DoD requirements guidelines Attention To hide information t
22. Accessing the IP Deskphone the first time you use your IP Deskphone you need to complete some of the following procedures e Automatic login on page 70 e Configuring the domain on page 70 e Selecting a language on page 72 e Logging on to your Avaya 1140E IP Deskphone on page 73 e Configuring the duration of the login on page 77 e Selecting a location on page 79 e User Profile on page 80 Note The system automatically logs you back on after a power outage or firmware upgrade The system administrator configures this feature on a network wide basis Automatic login Before you first receive your IP Deskphone your system administrator can configure your IP Deskphone with your user logon and password If this is the case after you plug in the IP Deskphone you can use it without further configuration Note Ifthe IP Deskphone is configured with automatic logon you can not use the log off function and you need a password to access some features and functions Contact your system administrator or service provider for further information Configuring the domain Before the log on process if you need to change the domain or confirm that the domain you log on to is correct press the Domain context sensitive soft key from the logon prompt The current domain appears on the IP Deskphone LCD screen You can edit the domain that is listed or press the Domain context sensitive soft key to ac
23. Allow Mode Settings page if option 1 is selected Allows you to open the Allow Domain page shown if option 2 is selected e Back to return to the Feature Options page Allow Mode Settings The Allow Mode Settings screen allows you to enable or disable the feature and to allow automatic requests for Friends Directory or Public users The following context sensitive soft keys are available for the Allow mode settings page Select to enable the current selection e Back to return to the previous screen Allow Domain setting The Allow Addresses screen allows you to preauthorize requests to automatically answer to a list of user entered domains and SIP addresses Select Prefs Feature Options Answer Mode Settings and then press Allow addresses to view the Allow Addresses screen The screen displays the following instructions Domain or SIP address Typing cursor The following options are available for the Allow Addresses page Save to save the entered domain and SIP address into the list and displays the list e abc 123 to change between alphanumeric and numeric entry e Clear to erase all entered characters Additional features e Back to return to the previous screen The Allow Addresses screen displays the domains and SIP addresses in a list If the list is long you can scroll down the screen until you have reached the last entry The following context sensitive soft keys are availab
24. Call Answer You can answer an incoming call by pressing the headset key on the IP Deskphone or the Off Hook key on the attached analog device After a call is answered the adapter converts the digital voice data to analog and sends it to the attached analog device Outgoing Call You can make an outgoing call by either using the headset key on the IP Deskphone or the Off Hook key on the attached analog device When off hook the IP Deskphone streams dial tone to the adapter The telephone number can be dialed using the key pad of the IP Deskphone or the key pad of the analog device After a call is answered the adapter converts the digital voice data to analog and sends it to the attached analog device Call Release You can release an incoming call or an outgoing call by either pressing the Release Goodbye key on the IP Deskphone or On Hook key on the analog device Call Mute The analog device may have a mute key to stop voice transmission however the Mute key event on the analog device is not supported Volume Up Down The Volume Up Down key on the analog device if available is independent of the IP Deskphone operation Configuring the Avaya 1140E IP Deskphone Table 15 Summary of ATA characteristics Part 3 of 3 Feature Description Audio Processing Same as the wired headset Audio quality is restricted to narrow band with mono voice channel only Configuring Bluetooth w
25. Configuring the Avaya 1140E IP Deskphone Stop D 9 am ol 10 11 12 13 14 When the name of your headset appears in the Found box press the Stop context sensitive soft key or wait for the search to finish When the search is complete the message Search Completed Found Device s appears If the name of your headset appears in the Found box proceed to step 15 If your headset is not displayed in the Found box select your headset from the list Press the Right navigation key one or more times to highlight the Found box Press the Enter key to start the edit mode Press the Down navigation key to open the Found list Press the Up Down navigation key to scroll and highlight your headset Press the Enter key to select the headset and close the list Press the Enter key to exit edit mode Press the Right navigation key one or more times to highlight the Pair button next to the Pair Device item and press the Enter key A dialog box appears with the prompt Enter PIN Configuring the Avaya 1140E IP Deskphone aaa 15 Use the telephone dialpad to enter the agp PIN for the wireless headset and press aaa the Enter key Baw Check your headset documentation to C find the headset PIN or passkey Often the PIN or passkey is 0000 16 If the headset is successfully paired with your IP Deskphone proceed to step 17 To verify that the pairing is successful ensure that the
26. Deskphone and the headset Configuring the Avaya 1140E IP Deskphone Table 14 Third party USB headset with HID support features Part 4 of 5 Part 4 of 5 Feature Description Call Release You can release an incoming call or an outgoing call by pressing either the Release Goodbye key on the IP Deskphone or the On Hook equivalent key on the headset After a call is released audio data stops between the IP Deskphone and the headset If you are using the Plantronics headset to release a call press and hold the answer release toggle button for more than two seconds Call Mute The mute key event is handled independently on the headset The corresponding HID command is sent to the IP Deskphone to synchronize IP Deskphone status Mute status indication on the headset is also independent When muted the headset streams blank audio to the IP Deskphone and the IP Deskphone also mutes the audio to the far end double muted Volume Up Down This class of headsets manages volume changes locally whenever Volume Up Down keys are pressed Pressing the Volume Up Down keys on the headset has no effect on system volume The IP Deskphone ignores volume events from the headsets to avoid double volume changes On the other hand volume changes on the IP Deskphone change the system setting and indirectly affects the volume level on the headset Configuring the Avaya 1140E IP Deskphone Ta
27. First go off hook by using one of the methods described in the section Making a call using off hook dialing on page 136 If needed you can add a Call Subject For more information see Using Call Subjects on page 140 You can also access the Address Book while on an active call and initiate a new call The IP Deskphone automatically places the active call on hold when you initiate a new call The Address Book To initiate a call to a contact stored in the Address Book Press the Directory fixed key to select a contact from the Address Book to call Press the Up Down navigation key to highlight a contact on the list View 3 Press the View context sensitive soft key to make a call to the contact 4 Choose one of the following Call Back Press the Call context sensitive soft orf sis key to make a call to the contact Press the Back context sensitive soft key to return to the off hook screen The Address Book Adding a contact to your Address Book You can add a new contacts to the Address Book of the IP Deskphone To add a contact to your Address Book es Directory Add p abc Next Back Choose one of the following Press the Directory fixed key Press the Add context sensitive soft key select Address Book from the menu and then press the New context sensitive soft key Press the abc 123 context sensitive soft key to togg
28. IP Deskphone Address Book Local Search or for a contact in a directory that is stored on the call server Global Search You can save a contact name and SIP address found on the call server to your personal Address Book stored in your IP Deskphone Using Local Search You can search for a contact that is stored in your Address Book To search for a contact stored in your Address Book z 1 Press the Services fixed key select D Services Search and then select Local Search from the menu 2 Press the Up Down navigation key and then press the Select context sensitive a soft key to choose a search criteria 1 1 User Name 2 Name Select 3 Phone Number The Address Book Search Back Search Exit Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the search information for the contact Choose one of the following Press the Search context sensitive soft key Press the Back context sensitive soft key to return to the previous menu Note When the search is unsuccessful the following message appears No entries found for lt search criteria gt When a search result is successful you can do one of the following Press the Up Down navigation key to highlight a contact from the search result and press the Call context sensitive
29. Mail 24 216 Volume adjustment 92 Volume control 17
30. Profile information February 2012 Standard 08 03 This document is up issued to include information about Busy Lamp Field February 2012 Standard 08 02 This document is up issued for changes in technical content December 2011 Standard 08 01 This document is up issued to support SIP Software Release 4 3 May 2011 Standard 07 04 This document is up issued to reflect changes in global power supply information November 2010 Standard 07 03 This document is up issued to support SIP Software Release 4 0 with updated regulatory information November 2010 Standard 07 02 This document is up issued with updated graphics October 2010 Standard 07 01 This document is up issued to support SIP Software Release 4 0 Revision history September 2010 Standard 06 02 This document is up issued to include information about the Multi Level Precedence and Preemption service August 2010 Standard 06 01 This document is up issued to support SIP Software Release 3 2 March 2010 Standard 05 01 This document is up issued to support SIP Software for Release 3 0 July 2009 Standard 04 01 This document is up issued to support SIP Firmware for IP Phone 1140E Release 2 2 September 2008 Standard 03 09 This document is up issued to support corrections to graphics and technical information June 2008 Standard 03 08 This document is up issued to support SIP Firmware for IP Phone 1140E Release 2 0 July 2007 Sta
31. Settings and then select Contrast Configuring the Avaya 1140E IP Deskphone Ce Apply Cancel n ems Press the Left Right navigation key to increase or decrease the display contrast level Choose one of the following Press the Apply context sensitive soft key to save the changes and return to the Display menu Press the Cancel context sensitive soft key to keep the existing configurations and return to the Display menu Creating the idle screen text display You can create a text to display on the screen while the phone is idle To create the idle screen display text Prefs L abc Press the Prefs context sensitive soft key select Display and select Idle Screen Text Display Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input Use the dialpad to enter the display text you want to appear on the idle screen display of the IP Deskphone Configuring the Avaya 1140E IP Deskphone 4 Choose one of the following Save Back Press the Save context sensitive C or C soft key to save the idle screen text display Press the Back context sensitive soft key to keep the existing screen display text and return to the Display menu Configuring the Backlight Note Configuring the length of time the LCD screen remains backlit on the IP Deskphone also adjusts the Expansion Module backlight time if you have an Expansion Module con
32. The screensaver settings screen allows you to enable or disable your screensaver lock You can also configure various settings such as the delay before the screensaver starts the background image to use and the banner text to display when the screensaver lock is active Figure 57 on page 323 displays the screensaver settings screen Figure 57 Screensaver settings screen Mode Enabled 2 Delay 5 min 3 Image 4 Text Advanced features The following are the items on the displayed list Mode to enable or disable the screensaver and choose if the screensaver is to be password protected e Delay to set the time delay before the screensaver is invoked e lmage to select the background image to display when the screensaver is active e Text to set the text that appears on screen when the screensaver is active The following are the options available for the screensaver settings menu e Select to select the currently highlighted setting e Back to dismiss the screensaver setting Selecting the screensaver setting screen The screensaver mode settings screen allows you to enable or disable the screensaverl lock Choose Prefs Display and then select Display Screensaver to display the screensaver settings screen Figure 58 on page 324 shows the screensaver mode setting screen Figure 58 Screensaver mode setting screen UU Screensaver 1 Disable 2 Enable no password The screensaver
33. These files include 1 Profiles user profile settings Sounds downloaded tones or audio alerts Languages downloaded language files Images downloaded image files Logs ECR log file SIP log files and its archives ou F WON System file IP Deskphone system configuration file Deleting this file returns the IP Deskphone to the factory default configuration settings You can delete some or all of these files The deletion of files is often necessary when the IP Deskphone is redeployed to a different user Note Your phone configuration can prohibit you from deleting files In this case if you are prohibited from deleting files the following message appears Action is not allowed You don t have permissions Advanced features To delete user data files abc Press the Services fixed key Select File Manager Note You must enter your login password to access the File Manager menu Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input Use the dialpad to enter your password Choose one of the following Press the Ok context sensitive soft key Press the Back context sensitive soft key to return to the previous menu Advanced features Select Delete Exit Back Press the Up Down navigation key to highlight one of the following Profiles Sounds Languages System file Allfiles Choose o
34. Using the Friends feature 2 0005 217 Accessing your Friends list 2 218 Editing information of a friend 4 221 Feature keyS 2 0 200 ee eee ee 222 Feature key programming 00 0c eee eee eee 224 Remove a programmed feature key 236 Feature key autoprogramming 200 ee eaee 238 Creating a feature key using the Copy key 243 Using Call Forward 00 0000 e eee ee 245 Configuring Do Not Disturb 2 2 249 Configuring a Presence state 00 250 Adding a new Presence state message 254 Automatic remote firmware updates 258 Busy lamp field 00 000 eee 259 Advanced features 0 cee eee eee eee 304 Accessing the services menu 2005 305 Checking for updates 0 0 00 eee eee 306 Switching the proxy 0 00 eee eee eee 307 Resetting the IP Deskphone 310 Erasing the user data 2 00 005 311 Network menu 00 00 eee eee eee 316 USB flash drive oiea aa aiaa g aala aa aa a a 262 Presence of USB flash drive 005 262 Feature characteristics aaau a aaaea 262 Enabling or disabling the USB Port 263 Customizable Banner for login 200 e eae 264 Phone Information Details screen 265 Backgr
35. When you press the More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu NewCall L Press the NewCall context sensitive soft key to obtain a dial tone to place another call during an active call or to a make a conference call The NewCall context sensitive soft key behaves like the Conf context sensitive soft key Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 7 of 10 Prefs Press the Prefs context sensitive soft key to displayh the Preferences menu More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Prefs More the menu list When you press the More context sensitive soft key for the second time the following context sensitive soft keys appear on Prefs Press the Prefs context sensitive soft key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 8 of 10 Prefs 2 Audio use to adjust tones and volume settings to configure a Lo USB headset and to access the Bluetooth
36. a Presence feature key 1 Press the Up Down navigation key to highlight one of the following Connected Unavailable Select 2 Choose one of the following C Press the Select context sensitive soft key to select Presence Back Press the Back context sensitive ac soft key to return to the previous n step Additional features You can choose a more detailed message for other users to see or you can select None if you do not want to give additional information If you chose Connected in step 1 press the Up Down navigation key to highlight one of the following details None Away Out to Lunch Be Right Back If you chose Unavailable in step 1 press the Up Down navigation key to highlight one of the following details None Busy On vacation Offline Note You can create your own Presence message to appear on screen which become available when you program a feature key as a shortcut For more information see Adding a new Presence state message on page 272 Additional features Finish 5 Choose one of the following Press the Finish context sensitive soft key to select the Presence detail and finish the procedure Back Press the Back context sensitive sd soft key to return to the previous step Remove a programmed feature key You can remove a feature key by using one of the following methods 1 Edit conte
37. active call on hold you can also redirect the new call decline the new call transfer the new call or ignore the new call For more information see Receiving a call on page 147 Placing a call On Hold Use the Hold feature when you are talking to one contact and want to perform another action such as answer a new incoming call transfer a call or initiate a new call You can have a number of calls on hold at the same time To place a call on hold fe 1 Press the Hold fixed key The LCD on hold icon flashes beside the line on hold Figure 30 on page 211 shows the IP Deskphone display area when a call is placed on hold While on an active call Figure 30 Call On Hold On Hold eo Robert Smith Action Serves To retrieve a call on hold 1 To retrieve a call on hold do one of the chad following Press the Line feature key beside the flashing LCD indicator wa we Press the Hold fixed key Multiple calls On Hold When you have more than one call on hold use the navigation key to highlight a call on the LCD screen You can perform an action with that call by using the context sensitive soft keys on the In call menu list The context sensitive soft keys displayed vary depending on the type of call that is currently selected For example a held call has the Activate context sensitive soft key instead of the Audio context sensitive soft key When you highlight a
38. an image screen Select an image from a list of images currently stored on the Flash File System of the device 1 To select background image press the Prefs context sensitive soft key choose Display and then Background Image Figure 64 on page 330 displays the filenames of all image files currently stored on the Flash File System of the IP Deskphone Figure 64 File names containing image files Images 1 Bird PNG 2 Car PNG 3 Flower PNG 4 Logo PNG 2 The following are the options available for the background selection screen e Select to select the currently highlighted image e Back to dismiss the Image selection screen Advanced features After you select the background image you want to use the confirmation screen appears Figure 65 on page 331 displays the selected image in the background and the message to press OK to keep the selected image Figure 65 Background confirmation screen Press OK to keep the selected image Cancel Note If the selected image is not effective you need to cancel the selection 3 The following are the options available for the background confirmation screen e OK to configure the selected image as background image e Cancel to cancel the selection Also the selected image is disregarded and returns to Images list screen if the screen time outs after 15 seconds Service Package Group Support The Service Package Group Support can help
39. and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operati
40. call do not press the Goodbye fixed key to ignore an incoming call If you press the Goodbye fixed key the current call disconnects Press the Ignore context sensitive soft key to ignore the incoming call To ignore an incoming call Prefs 1 Press the Prefs context sensitive soft key select Feature Options and then select Call Ignore Action from the menu Change 2 Press the Change context sensitive key to change the Call Ignore setting to either Call Ignore Local or Call Ignore Network 3 To terminate an incoming call alert and ignore the incoming call do one of the Ignore following Press the Ignore context sensitive soft key to terminate an incoming call Press the Goodbye fixed key when aT Goodbye you are not on an active call Receiving a call e The IP Deskphone auto answers the intercom call on handsfree after the configured number of seconds pass by The IP Deskphone auto answers only if you do not answer the call within the configured time limit e Ifyou are on an active call the IP Deskphone does not auto answer the incoming intercom call The Address Book The Address Book The Address Book is a personal directory of contacts from which you can make a phone call or send an Instant Message IM You can access the Address Book while on a call and start a new call from the highlighted contact You can use the Address Book for the following e Viewing t
41. for Avaya 1100 Series IP Deskphones 223 Feature key auto programming 239 Feature key options 223 Feature key programming 224 Feature keys 17 Feature Status Indicator 184 Friends feature 218 Friends list 219 G Global Search 173 Goodbye key 19 H Handsfree Speaker key 19 Handsfree calling 139 Headset key 20 Hold key 20 210 l Ignoring a call 156 Inbox key 22 Instant Message composing 187 Instant Message Inbox Outbox 189 L Language display 97 98 Language selection 71 Local Search 158 Logging in 68 Logging out 81 Login duration 76 M Making a call 134 Missed Calls 169 Msgs Messages key 24 Mute key 17 N Navigation key 18 41 Network Menu 274 O Off hook dialing 134 On hold 198 On hook dialing 136 Outbox key 21 Prefs Preferences key 27 30 36 38 41 214 215 217 Presence feature key program ming 253 Proxy Domain 265 Q Quit key 21 R Redirecting a call 148 Release key 18 Resetting the phone 268 Ring patterns 91 S Search function 159 Security features 43 Send IM feature key programming 234 Serves Services key 31 36 37 Services key 20 SIP Session Initiated Protocol 14 Speed Dial feature key 246 Speed Dial feature key program ming 230 T Terms 315 341 Transferring a call 214 Transfr Transfer key 215 U Updates 264 USB keyboard 66 USB Mouse 42 User profile 79 V Visual Alerter 19 313 Visual indicators 311 Voice
42. for advanced configuration You can define these keys for specific functions such as Call Forward Note The key on the lower right is reserved as your default line key Context sensitive soft keys are located below the display area The LCD label above each key changes based on the active feature Use the Volume control buttons to adjust the volume of the ringer handset headset speaker and the Handsfree feature Press _ the top button to increase the volume and press the bottom button to decrease the volume Press the Mute key to listen to the call without transmitting Press the Mute key again to return to two way conversation The Mute key applies to handsfree handset and headset microphones Note When you enable mute a red LED on the Mute key remains lit Press the Handsfree key to activate the built in speaker and microphone of the IP Deskphone Note The Handsfree LED indicator on the Handsfree key lights to indicate when handsfree is active Use the Navigation Key Cluster to scroll through menus and lists that appear on the LCD display screen or for text entry The outer part of this key cluster rocks for up down left and right movements For more information see Navigation keys on page 41 Use the Enter key at the center of the Navigation Key Cluster to select menu items or to confirm changes Note The Enter key has the same function as the context sens
43. handled by your IP Deskphone Note 1 During an emergency call you cannot log out from the IP Deskphone or release or disconnect the call The IP Deskphone remains connected to the emergency service until the emergency service operator disconnects it Note 2 If the login time expires during an emergency call a prompt does not appears and the IP Deskphone automatically switches to permanent login Note 3 When you set your user profile for the first time you must confirm that the selected location is correct You can view your location by accessing the Phone Information screen For more information see Viewing the IP Deskphone information on page 304 Accessing the IP Deskphone User Profile Your User Profile contains your specific settings and data You are prompted to create a User Profile the first time you log on to your Avaya 1140E IP Deskphone If you delete your User Profile the IP Deskphone reboots and you must log on and create a new User Profile When you log on to your IP Deskphone your specific settings and data are automatically available for you The information stored in your user profile includes Independent volume adjustments for handset headset and handsfree e Alerting Volume adjustment e Idle Screen display text e Voice Mail settings number and mailbox ID e User location from a server provided list e Time Date and Zone format settings e Call Decline reasons e Instant Me
44. headset device either USB Wired or Bluetooth Note The headset can be selected before it is paired Bluetooth or attached wired or USB Items below the Active Headset Device field are dimmed if either USB headset is not selected or if the attached headset is not one of the Human Interface Device HID supported headset types Wired Headset Type Select the type of wired headset you required e Headset Type 1 Generic narrow band e Headset Type 2 Wideband e Headset Type 3 Wideband Configuring the Avaya 1140E IP Deskphone Table 10 Configuration options on the headset screen Part 2 of 3 Option Function Enable HID Commands Enable HID Commands only if USB headset is selected The checkbox is used to enable the HID commands of supported headsets to allow the IP Deskphone to run in generic mode 1 operation supporting both USB audio and HID commands The configuration is ignored for non supported USB headsets MHA Headset Type Choose an MHS Headset Type only if Avaya headset adapter is detected This list contains the different wired headset types that can be attached to the Avaya Enhanced or Mobile Adapters for loss plan adjustment The command is ignored for other types of USB headsets This item is dimmed if the attached headset is not one of the Avaya headset types Configuring the Avaya 1140E IP Deskphone Table 10 Configuration options on
45. key the Bluetooth wireless technology feature is not enabled on your IP Deskphone Contact your administrator C 2 Press the Enter key to activate the Bluetooth wireless technology A check mark appears to indicate that the feature is activated The message BT Enabled appears at the bottom of the display 3 Put your Bluetooth wireless technology headset in its pairing or search mode The procedure for doing this can be different for each headset Refer to the documentation that accompanies your headset or contact the vendor 4 Ensure that your headset is in Pairing or Search Mode Configuring the Avaya 1140E IP Deskphone Press the Right navigation key twice and highlight the Search button displayed next to the Search Devices item Press the Enter key The message Searching appears It can take up to two minutes for the search to complete If the search is successful the message Search Completed Found Device s appears and a list of devices that support Bluetooth wireless technology appears in the Found list If the search is successful proceed to step 9 If the search is not successful the message Search completed No device found appears If this happens or if the headset times out and exits the search pairing mode power off the headset and repeat steps 4 to 8 If pairing is still unsuccessful pair the IP Deskphone to another wireless headset or contact the headset vendor
46. later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to signa copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at com
47. on the adapter is equivalent to pressing the Volume Up Down key on the IP Deskphone After processing the Volume Up Down events the system volume changes and affects the volume on the attached headset Audio Processing Same as the wired headset Audio quality is restricted to narrow band with mono voice channel only Table 13 on page 115 lists the Avaya USB adapter key mappings Table 13 Avaya USB adapter key mappings Keys on adapter Keys on the IP Deskphone Blue Key Expand Key Green Key Headset Key Red Key Release Key Mute Key Mute Key Volume Up Down Volume Up Down The Blue key is mapped to the Expand key on the IP Deskphone Therefore pressing the Blue key invokes the Instant Messaging screen Configuring the Avaya 1140E IP Deskphone Third party USB headsets with HID Both USB Audio and USB HID commands are supported The two classes of third party USB headsets are as follows e Plantronics CS50 CS60 Wireless USB headsets GN Netcom 9300 series wired and wireless USB headsets The HID support of third party USB headsets performs differently from the Avaya headset The headsets are independent devices with an internal state machine to control LED operations and headset behavior Table 14 on page 117 lists the features of a third party USB headset with HID support Configuring the Avaya 1140E IP Deskphone Table 14 Third party USB headset with HID support featur
48. press the Copy fixed key while in idle mode the message No content selected for copying appears on the screen This message does not appear when an IM pop up appears To copy a contact to the Address Book 1 Press the Up Down navigation key to x highlight the contact in the Call Inbox or q D Call Outbox that you want to add to your Address Book and press the Copy fixed key A new screen appears offering the cm Copy following destinations for the contact information 1 Address Book 2 Speed Dial Key 3 Send IM Key 4 Call Forward Key Ta 2 Press the Up Down navigation key to Cp highlight the Address Book and press the Select context sensitive soft key Select The Address Book abc Next Back Next Back Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter a name for the new entry Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note If you do not need to change the name for the contact press the Next context sensitive soft key Use the dialpad to enter a new phone number or new SIP address for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to
49. receive the call from you A Call Subject appears on the display screen if the receiving telephone has a display screen and is capable of displaying Call Subjects Category 5 Cat5 This is a cable and its associated connecting hardware capable of transmitting at speeds up to 100 MHz used by 10BaseT 100BaseT4 and100BaseTX Terms you should know Category 5e Cat5e Most Cat5 cable manufactured after 1996 also supports 1000BaseT GigE installations and is designated Cat 5e Normally Cat5e cable has four pairs of copper wire Category 6 Cat This is a cable and its associated connecting hardware capable of transmitting at speeds up to 200 MHz Designed specifically to support 1000BaseT GigE this cable is also compatible with 10BaseT 100BaseT4 and 100BaseTX installations Normally this cable normally has four pairs of copper wire Copy Key This is a fixed key used to copy entries to your Address Book Speed Dial Key Send IM Key and Call Forward key Date Time display The Avaya 1140E IP Deskphone shows the current date and time when the telephone is in an idle state Directory Number DN This is a telephone number you enter to initiate a call for example 555 555 5555 Domain This is the Internet Protocol address to which the IP Deskphone connects when you logon Do Not Disturb This is a feature you activate to block all incoming calls Terms you should know Enter key The center k
50. redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This notice may not be removed or altered from any source distribution END OF TERMS AND CONDITIONS Third party terms Terms you should know Terms you should know 3 way Call The 3 way Call feature joins two calls on your IP Deskphone into one 3 way call You and the other two callers can speak together Alphanumeric Dialing Alphanumeric dialing refers to the spelling of names or words by entering alphabetic characters collocated with the numbers on the numeric dialpad of your Avaya 1140E IP Deskphone Call Decline This is a feature that you can use to decline a call which includes an option to send a reason for declining the call Call Forward This is a feature that you can use to transfer incoming calls to a predefined telephone number or SIP address Call Server This is the equipment operated by your service provider that manages the calls to and from your IP Deskphone Call Subject This is a feature that you can use to send a message to the person you are contacting as they
51. return to the previous menu Note If you do not need to change the name for the contact press the Next context sensitive soft key The Address Book 8 Doone of the following to complete the entry Yes Press the Yes context sensitive soft a key to add the contact to a group and then select the group for the No contact to be added Press the No context sensitive soft key if you do not want a contact designated as a friend and return to the address menu screen Back Press the Back context sensitive soft key to return to the previous menu 9 Choose one of the following Yes e Press the Yes context sensitive soft key to designate the contact as a friend Press the No context sensitive soft key if you do not want to designate the contact as a friend and return to the address menu screen Ok pamm 10 Press the Ok context sensitive soft key to complete the entry and return to the previous menu Searching for a contact in the Address Book When you access the IP Deskphone Address Book you can perform a search for a contact using one of the following methods e Index Search performs a search based on the index number you enter The Address Book e 1st Character Search performs a search based on the first character you enter Name Search performs a search based on the name you enter To change the method the IP Deskphone uses to search
52. runs in Generic Mode 1 operation both audio and HID or Mode 2 operation audio only If the headset runs in Mode 1 operation the IP Deskphone configures the task or callback to communicate with the USB HID control events between the IP Deskphone and the headset You can insert the headset during an active call The IP Deskphone synchronizes the headset state machine of the IP Deskphone to the current state of the headset to ensure the LED match status During the call if the audio negotiated between the two parties is set to 8KHz audio and the IP Deskphone is setup for 16KHz USB headset audio the IP Deskphone performs the transcoding between 8KHz audio to 16KHz audio Likewise if the audio negotiated between the two parties is set to 16KHz audio and the headset supports only 8KHz audio the IP Deskphone performs the transcoding between 16KHz audio to 8KHz audio Generic USB headset When a generic USB headset or supported headset with HID command disabled is attached to the IP Deskphone and selected it behaves like a wired headset All call controls on hook off hook mute volume up and volume down are performed using the keys on the IP Deskphone The IP Deskphone does not use the User interface elements on the headset Configuring the Avaya 1140E IP Deskphone including LEDs if present When the USB headset is selected the voice path to or from the USB headset is used in an active call Avaya USB headset adapter with HI
53. soft key to initiate a call Press the Search context sensitive soft key to start a new search Press the Exit context sensitive soft key to return to the idle screen The Address Book 7 When a search result is not successful Search you can do one of the following Lo Press the Search context sensitive soft key to return to the search menu and begin a new search a P the Exit context iti ft Press the Exit context sensitive so Ld key to return to the idle screen Using Global Search You can perform a global search for a contact To perform a Global Search for a contact 1 Press the Services fixed key select D Services Search and then select Global Search from the menu 2 Press the Up Down navigation key and then press the Select context sensitive a soft key to choose a search criteria 1 1 User Name 2 Name Select 3 First Name 4 Last Name 5 Phone Number abc 3 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters The Address Book 4 Use the dialpad to enter the search information for the contact 5 Choose one of the following Press the Ok context sensitive soft Back key sd Press the Back context sensitive soft key to return to the previous menu Note When the search is unsuccessful the following message appears No entries found for lt se
54. the Select context sensitive Note This places the current call on hold if it is not already on hold Back Ld Press the Back context sensitive soft key to return to the Incall screen Instant Messaging Instant Messaging You can use your Avaya 1140E IP Deskphone to send and receive an Instant Message IM You can access and respond to an IM while ona call The blue LED Feature Status Indicator at the top left of the IP Deskphone lights accompanied by a beep when a new IM arrives Configuring Instant Messaging You can configure your IP Deskphone settings to manage an incoming IM e Enable or disable the automatic pop up of a new IM e Enable or disable an audible alert on a new IM Configuring IM automatic pop up You can configure the IP Deskphone to automatically display an incoming new IM as a pop up The IM pops up when the IP Deskphone is idle or while on a call You can disable the IM pop up feature Note An IM pop up does not occur if you are navigating the IM screens or navigating the menu structure in general When this exception occurs the IM goes directly to the IM Inbox and the blue LED activates Figure 29 on page 197 shows the IM pop screen on the IP Deskphone Instant Messaging Figure 29 Instant Message pop up chad New IM 2 08 29 8 00am From Robert Smith Hi are we still on for the meeting at 4pm When an IM pop up appears you can do the following Press the
55. the following Services i Press the Services fixed key twice quickly Prefs pa Press the Prefs context sensitive p soft key and then select Network from the menu Note You need to enter an administration password to access the Network menu items Advanced features USB flash drive A standard USB flash drive can be used for the following e To extend the hardware storage in the IP Deskphone e To support file transfer between the PCs and the IP Deskphone to upload specific files or preferences into the IP Deskphone e To backup data stored in the IP Deskphone Presence of USB flash drive Navigate through the menus Services Phone Information USB to verify the presence of the USB flash drive attached to the IP Deskphone After you select the USB menu the attached USB flash drive is displayed along with other USB devices The name of the USB device directly appears from the USB device itself There is no explicit USB flash drive indication Feature characteristics USB flash drives with 8GB or less are supported A file browsing facility is available Most USB flash drives have an LED to indicate file operation in progress After you attach the USB flash drive to the IP Deskphone the IP Deskphone registers and mounts the USB file system Mounting the file system causes the LED to flicker If you disable USB device support then the IP Deskphone does not mount the USB file system and the LED does no
56. the headset screen Part 3 of 3 Option Function MHA Back Light Enable the MHA Back Light only if Avaya headset adapter is detected The checkbox is used to enable or disable the back light equipped in Avaya Enhanced or Mobile headsets The command is ignored for other types of USB headsets This item is dimmed if the attached headset is not one of the Avaya headset types The changes in the menu take effect immediately if the device is attached The active voice path switches to the selected headset if you are on an active call If you press the Apply context sensitive soft key then the changes are applied the settings are made permanent by storing the values in persistent storage and they are applied every time the IP Deskphone starts up However all changes made are ignored and restored if you press the Back context sensitive soft key Presence of USB headset On the Services menu choose Phone Information and then select USB to verify the presence of the USB headset attached to the IP Deskphone When you select the USB menu the attached USB headset is displayed along with other USB devices The name of the USB device directly appears from the USB devices themselves The product description has no explicit USB headset indications for the attached USB headset The following figure displays the headset setting screen Configuring the Avaya 1140E IP Deskphone Figure 22 Presence of USB headset screen
57. to access the items For more information on how to access the network menu items see SIP Software for Avaya 1100 Series IP Deskphones Administration NN43170 600 Advanced features The following Network menu items are available e Server Settings to select and edit domains e Device Settings to configure the network settings e Diagnostics to run a trace route or send a ping to diagnose the network connection IP Set and DHCP information Network Diagnostics tools Ethernet Statistics IP Network Statistics USB Devices Advanced Diag Tools Test Key e Lock Menu to access to the Network Menu To access the Network menu D 1 Choose one of the following Services i Press the Services fixed key twice quickly Prefs pa Press the Prefs context sensitive p soft key and then select Network from the menu Note You need to enter an administration password to access the Network menu items Advanced features The following Network menu items are available e Server Settings to select and edit domains e Device Settings to configure the network settings e Diagnostics to run a trace route or send a ping to diagnose the network connection IP Set and DHCP information Network Diagnostics tools Ethernet Statistics IP Network Statistics USB Devices Advanced Diag Tools Test Key e Lock Menu to access to the Network Menu To access the Network menu D 1 Choose one of
58. to adjust the lower screws 5 When the lower screws are snug install the IP Deskphone on the mounting screws and then tighten the top screws Figure 13 Rotate the IP Deskphone into the wall mount position gt gt T gt ee gt a won J Z Js Wall mount lever oa Tilt lever Using your IP Deskphone Method B 1 Attach the 15 cm 6 inch CAT5e cable 2 Position the stand over the mounting rivets and slide the IP Deskphone down the wall so that the rivets fit into the slots on the stand indicated in Figure 12 on page 59 Method B 3 Replace the stand cover Ensure that all cables are neatly routed and press the stand cover into place until you hear a click 4 Put the IP Deskphone in the wall mount position optional If you wall mount your IP Deskphone put it in the wall mount position by holding the Tilt Lever and pressing the IP Deskphone towards the base until the IP Deskphone is parallel with the base Release the Tilt Lever and continue to push the IP Deskphone towards the base until you hear an audible click Ensure the IP Deskphone is securely locked in position Attention To add an Expansion Module for Avaya 1100 Series IP Deskphones see Expansion Module for Avaya 1100 Series IP Deskphones SIP Firmware User Guide NN43110 301 Entering text You use can use combinations of the letters and numbers on the dialpad of your IP Deskphone to for example spell names or wor
59. to return to the previous step Press the OK context sensitive soft key to confirm the Presence state selection Adding a new Presence state message You can add a new Presence state message To add a new Presence state message Presnce mn Change Damn Press the Presnce context sensitive soft key press the More context sensitive soft key until Presnce appears Press the Change context sensitive soft key Select Connected or Unavailable from the menu Additional features 4 Press the Add context sensitive soft Add key abc 5 Press the abc 123 context sensitive soft m key to toggle between alphabetic and numeric characters 6 Use the Dialpad to enter a new Presence state message Ok 7 Choose one of the following CJ Press the Ok context sensitive soft key to confirm the entry and complete the procedure Back P P C i Press the Back context sensitive soft key to return to the previous step Additional features Audio Codecs This feature allows you to specify a codec to which you can switch to during an active call You can use the Preferences menu to modify the order of preference of the codecs between calls You can select an audio codec by name during a call or while the handset is idle The Audio Codecs feature also gives you control over the audio configuration that is used for inbound and outbound calls To change the codec while on the call selec
60. wireless technology setup 3 Feature Options use to configure the following Feature keys Call Ignore Action Call Subjects Call Fwd Notification Missed Call Notification 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Ends Dialing Hold Mode Private Time Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 9 of 10 Prefs L lt Unlocked by Administrator gt 6 Network use to access the following Server Settings Device Settings Diagnostics Licensing Lock USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive User Settings use to modify the following Call Settings IM Settings Voice Mail Settings Change Location Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 10 of 10 More Press the More context sensitive soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Conf Trnsfer Audio More Navigation keys This section provides information about keys you can use to navig
61. you choose personal only address book entries that are part of the group personal are displayed You are presented with the list of contacts currently part of the group you selected Press the Back context sensitive soft key to return to the dismiss the screen and return to the main address book screen Press the Up Down navigation key to highlight the required entry Choose one of the following options Press the View context sensitive soft key to display the address book entry details for the selected entry Press the All context sensitive soft key to return to the main address book screen no filtering Press the Edit context sensitive soft key to modify or delete an entry Press the Back context sensitive soft key to dismiss the screen and return to the filter selection screen Advanced features After the screen displays the details of the selected address book entry you can do the following SendIM Edit Back DL Press the SendIM context sensitive soft key to display the address book entry details for the selected entry Press the Edit context sensitive soft key to modify the displayed address book entry Press the Back context sensitive soft key to dismiss the screen and return to the main address book screen To add a new contact to your Address Book ag Directory Add Next Back When the IP Deskphone i
62. you program feature keys on an expansion module You can view the group support feature in the feature key programming user interface and in the Friends list interface of the Address book You can use to the Service Package Group Support to help you do the following e to bulk create feature keys such as Speed Dial keys based on one of your existing Directory Address Book groups See To bulk create Advanced features feature keys based on an existing directory Address book group on page 332 To view existing groups in your address book if you selected Groups as the source data for the bulk key creation see To view existing groups in your address Book if you selected Groups on page 334 e to view the existing groups you have in your Address Book See To view existing groups in your address Book if you selected Groups on page 334 e to add anew contact to your Address Book See To add a new contact to your Address Book on page 337 To bulk create feature keys based on an existing directory Address book group Prefs Bulk From the Idle screen press the Prefs context sensitive soft key press the More context sensitive soft key until you see Prefs Press the Up Down navigation key to highlight Feature Options then choose Feature keys The main feature key programming screen appears Press the Bulk context sensitive soft key The Program Key Bulk commands screen app
63. you want to 4C p delete 2 Choose one of the following Delete Press the Delete context sensitive soft key to delete the highlighted language file from the list Press the Back context sensitive Back soft key to return to the previous menu To delete a log file a 1 Press the Up Down navigation key to 4C d highlight the log file you want to delete 4 2 Choose one of the following Press the Delete context sensitive Ld soft key to delete the highlighted language file from the list Press the Back context sensitive Back soft key to return to the previous oe Advanced features To delete the system file without deleting the user profile Next 1 Choose one of the following Press the Next context sensitive soft key to delete the system file Back Press the Back context sensitive soft key to return to the previous menu 2 Log outor restart the IP Deskphone to complete the process To delete all files Next 1 Choose one of the following Press the Next context sensitive soft key to delete the system file and Back user profiles Press the Back context sensitive soft key to return to the previous menu 2 Log outor restart the IP Deskphone to complete the process Network menu Primarily the system administrator is the only person authorized to access the network menu and to use an administration password
64. 2008 END OF TERMS AND CONDITIONS Kern_random The following component is licensed under kern_random license Kern_random Copyright Theodore Ts o 1994 1995 All rights reserved Kern random License This code is derived from software contributed to Berkeley by Chris Torek Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution A 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission Aly THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUT
65. 3 In call context sensitive soft keys When a call is active use the context sensitive soft keys to access the menu items shown in Figure 6 on page 32 Figure 6 In call context sensitive soft keys Conf Table 3 on page 32 lists the context sensitive soft keys you can use to Trnsfer Audio More access menu items during an in call session Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 1 of 10 Conf ae Press the Conf context sensitive soft key to obtain a dial tone to place another call during an active call or to make a conference call The Conf context sensitive soft key behaves like the NewCall context sensitive soft key Trnsfer or Press the Trnsfer context sensitive soft key to transfer the current call to another location or to another contact Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 2 of 10 Audio Press the Audio context sensitive soft key to access the following mm features Codecs e 1 Change audio code e 2 Monitor audio quality Table 3 Menu items accessed during an in call session through context sensitive soft keys Part 3 of 10 Audio Codecs Select the Audio Codecs e G722 wideband codec e PCMU standard u law e G729 729 codec e PCMA standard a law Monitor audio quality
66. AVAYA Avaya 1140E IP Deskphone with SIP Software User Guide SIP Software Release 4 3 Document Status Standard Document Version 08 04 Part Code NN43113 101 Date March 2012 AVAYA 2012 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described
67. B devices lt Unlocked by Administrator gt more USB Mouse USB Keyboard USB Headset USB flash drive 8 User Settings use to modify the following Call Settings IM Settings Voice Mail Settings Change Location Press the more context sensitive soft key to return to the first menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Join NewCall Audio more While on an active call To access a call on hold when multiple calls are on hold g Chad qo Es w Press the Up Down navigation key to highlight a call on hold To retrieve the highlighted call on hold do one of the following Press the Line feature key beside the flashing LCD indicator Press the Hold fixed key to retrieve a call on hold To make a call on hold the active call Actvate mm Press the Up Down navigation key to highlight a call on hold Press the Activate context sensitive soft key to make the highlighted call on hold the active call This removes the call from on hold and automatically places the previous call on hold While on an active call Using 3 way calling When you have more than one call and you want to join the incoming calls into one call you can use 3 way calling or create a conference call Note Your system administrator or service provider must enable 3 way Calling and conference calls f
68. Choose one of the following Press the Select context sensitive soft key to change the domain to the highlighted domain from the list The IP Deskphone returns to the Current Domain display screen and the new domain appears Press the Back context sensitive soft key to keep the existing configurations and return to the Display menu 12 Press the Done context sensitive soft key to confirm the new Domain and return to the User Login screen 13 Log on as usual Advanced features Resetting the IP Deskphone You can use this feature to reset the phone without unplugging the power cable To reset the IP Deskphone Press the Services fixed key and then select Reset Phone Select pean 2 Press the Select context sensitive soft key abc Cd 3 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input 4 Use the dialpad to enter your password Ok 5 Choose one of the following Lid Press the Ok context sensitive soft key Back Pe Press the Back context sensitive soft key to return to the previous menu Advanced features Yes The IP Deskphone prompts you with Reset 6 Choose one of the following Press the Yes context sensitive soft key to proceed Press the No context sensitive soft key to return to the System menu Erasing the user data The IP Deskphone stores user files that you eventually want to delete
69. D When you enable the HID support for Avaya USB Mobile or Enhanced adapter then the IP Deskphone makes use of the UI elements on the adapter Both type of USB headsets are stimulus devices as the IP Deskphone can have complete control of the LEDs Table 12 on page 112 lists the features of the Avaya USB headset adapter Table 12 Avaya USB headset adapter with HID support Feature Description Key Event Key press on the adapter generates events only with a state maintained and actions taken by the IP Deskphone There is a one to one mapping on most of the keys on the adapter to the keys on the IP Deskphone the Avaya Enhanced Adapter has a Avaya logo key which does not exist on the IP Deskphone Table 13 on page 115 illustrates the mappings Key press events on the adapter are sent to the IP Deskphone through the USB When the IP Deskphone receives these events it maps them to the corresponding key events as if the keys on the IP Deskphone are pressed Configuring the Avaya 1140E IP Deskphone Feature Description LED There are two LEDs on the adapters one for the mute status and the other for message waiting These two LEDs are also mapped to the corresponding LEDs on the IP Deskphone The IP Deskphone synchronizes the LEDs status with that of the IP Deskphone the Mute LED for mute indication and the Message Waiting LED for message waiting and incoming call flash indications The Avaya USB Enha
70. EED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Third party terms Terms to Your New Programs If you develop a new program and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found one line to give the program s name and an idea of what it does Copyright C yyyy name of author This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Foundation either version 2 of the License or at your option any
71. ET Select Destination C5 Please press OK to select eens the destination folder for file FileA way The following are the options available for the Select Destination screen e OK to enter in to the selected folder e Back to return to the previous screen After you have confirmed to send a file from the IP Deskphone to the USB drive the Select Destination screen appears as shown in Figure 73 on page 348 Advanced features Figure 73 File Manager Select Destination screen oot USB MyFlashif Directory1 Directory 2 FileA way FileB jpg Directory 2 Files way FileB jpq FileC pem Select Done Filex Wet File jpg FileZ pem Select Done Note The context sensitive soft keys change based on the selected item on the screen Select to enter the selected folder Done to configure the current location as the destination for the send and initiates copy operation Back to return to the previous screen Advanced features Notes on File Manager General notes for File Manager are as follows Selection of the item or Back context sensitive soft key moves you one level up which results in going off the device and onto the select device screen in some cases In the case of the current selection being a sub folder the selection of or the Back context sensitive soft key has the identical behavior of moving up one level Selection of a file causes the selected fil
72. FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux O
73. Figure 18 on page 86 displays the location information lt Will always say No Information when viewed from the phone gt Accessing the IP Deskphone Figure 18 Phone location display You can obtain location information only if it has been configured on your system lt Will always say No Information when viewed from the phone gt Configuring the Avaya 1140E IP Deskphone Configuring the Avaya 1140E IP Deskphone You can adjust a few settings of the Avaya 1140E IP Deskphone to conform to the environment where you want to use the phone These settings are saved to your User Profile This chapter describes some of the settings that you can customize on your IP Deskphone e Adjusting the display screen contrast on page 87 e Creating the idle screen text display on page 88 e Configuring the Backlight on page 89 e Configuring Menu Auto back out on page 90 e Selecting a ring pattern on page 92 e Adjusting the volume on page 93 e Selecting a language on page 99 e Selecting the date and time format on page 100 e USB headset on page 103 Adjusting the display screen contrast Note Adjusting the display screen contrast of the IP Deskphone also adjusts the Expansion Module contrast if you have an Expansion Module connected to your IP Deskphone To adjust the display screen contrast Prefs 1 Press the Prefs context sensitive soft key select Display Display
74. Figure 67 Speed dial list screen Cc Speed Dial List Cc 1 Reception cz 2 Kitchen 3 Taxi 4 Park with FFC 5 FFC 99 Dial Exit C Ge eee ee The Speed Dial List screen displays all the speed dial list entries provisioned The displayed list items are based on the provisioned list as well as the current Idle Mid call state of the IP Deskphone After you invoke the speed dial list while the IP Deskphone is idle only Speed Dial List entries that are configured to IDLE are displayed Similarly only items marked as MID CALL are displayed if the Speed Dial List is invoked while the IP Deskphone is in a call The following are the options available for the Speed Dial List screen e Dial invokes the selected speed dial Advanced features e Exit screen dismisses without invoking a Speed Dial List entry Auto retrieve flag The Auto retrieve behavior is added to regular speed dial keys instead of speed dial list entries To make sure that this flag is configured for programmed speed dial keys the screen in Figure 68 on page 342 appears as the last step in Speed Dial Key creation Figure 68 Auto Retrieve enable screen User1 Enable Auto Retrieve For this speed dial key Yes No Auto Retrieve screen allows you to configure the auto retrieve behavior for the Speed Dial The following are the options available for the Auto Retrieve enable screen e Yes to enable Speed Dial with Auto Retrieve b
75. Friends from the menu Select Press the Select context sensitive Z a Status 2 Press the Status context sensitive soft key to view the information about the friend Additional features Call 3 Press the Call context sensitive soft key C to initiate a call to the friend The IP Deskphone uses the SIP address or phone number from your personal Address Book to make the call To send an IM to a friend on the Friends list 2 1 Choose one of the following ap Directory Press the Directory fixed key Filter Press the Filter context sensitive soft key and select Friends from the menu Select Press the Select context sensitive key Status 2 Press the Status context sensitive soft key to view the information about the friend SendIM V 3 Press the SendIM context sensitive soft key to send an IM to the friend The IP Deskphone uses the SIP address for the contact from your personal Address Book abc 4 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input Additional features 5 Use the dialpad to enter the text of the message Send 6 Choose one of the following Ld Press the Send context sensitive soft key to send the IM Back Press the Back context sensitive C soft key to return to the previous menu Editing information of a friend You can edit information of a f
76. Handset headset and Handsfree mode You can adjust the volume for the handset headset and the handsfree speaker of the IP Deskphone To adjust the volume of the handset Prefs 1 Press the Prefs context sensitive soft LC key select Audio select Voice and then select Handset 2 To adjust the handset volume use one of the following methods Press the Left Right navigation key to increase or decrease the volume z of the handset Press the Volume fixed key to ty Volume increase the handset volume or press the Volume fixed key to decrease the handset volume Ca Volume Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Set Back Press the Set context sensitive soft key to configure the selected volume or and return to the Voice menu Press the Back context sensitive soft key to keep existing configurations and return to the Voice menu Configuring the Avaya 1140E IP Deskphone You can adjust the headset volume on the IP Deskphone To adjust the headset volume Prefs 1 Press the Prefs context sensitive soft i key select Audio select Voice and then select Headset 2 Toadjust the handset volume use one of the following methods Press the Left Right navigation key ICN to increase or decrease the volume 4 of the handset Press the Volume fixed key to lt Vol
77. M all the IMs from one contact or all the IMs in your IM Inbox complete the necessary steps in the following procedure Msgs 1 Choose one of the following L Press the Msgs context sensitive soft key and then select Instant Messaging from the menu ok Epad Press the Expand fixed key View 2 Press the View context sensitive soft key Instant Messaging 3 Select one of the following context sensitive soft keys Delete Press the Delete context sensitive soft key to clear all IMs from the IM Back Inbox Outbox Press the Back context sensitive soft key to return to the previous screen While on an active call While on an active call You can use the following features during an active call e Making a new call on page 208 e Placing a call On Hold on page 210 e Using 3 way calling on page 219 e Transferring a call on page 226 You can use the Action context sensitive soft key to perform the following actions with an active call 1 New Call to begin a new call while other calls are on hold 2 Release Call to release hang up the selected call 3 Transfer Call to transfer the call to another phone number or SIP address Making a new call You can initiate a new call during a current call If you do not place the current call on hold first the IP Deskphone automatically places the current call on hold when you initiate a new call Y
78. ORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION Third party terms HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE END OF TERMS AND CONDITIONS Wchar functions The following component is licensed under wchar functions license Wchar functions Wchar functions License Copyright c 1990 1991 1993 The Regents of the University of California All rights reserved y Copyright c lt YEAR gt lt OWNER gt All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the lt ORGANIZATION gt nor the names of its contributors may be used to endorse or promote products derived from this software without specific
79. P Deskphone do one of the following Lift the handset Press the Headset fixed key Press the Handsfree fixed key Press the Line key to place a call to the address of the selected call log entry from the user logged in on the selected line key Viewing the details of a call in the Call Inbox You can view the details of a call in the Call Inbox To view details of a call in the Call Inbox 1 When you view the details of a call in the Call Inbox you can do the following Initiate a call to the caller displayed on the screen For more information see Initiating a call from the Call Inbox on page 185 Press the Enter context sensitive Enter soft key to place a call to the C selected address using the primary login of the IP Deskphone Prev Press the Prev context sensitive soft key to select and display he details of the previous entry in the call log Press the Next context sensitive soft Next key to select and display the details emer of the next entry in the call log Press the Back context sensitive Back soft key to leave the detail view and return to the main inbox screen Managing missed calls When you do not answer incoming calls the number of new calls appears on the IP Deskphone LCD screen For example if you miss three calls the following message appears 3 new calls Note When you view a missed call in you
80. PONENTS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following component is licensed under Public Domain DateTime 7 PUBLIC DOMAIN NOTICE Third party terms National Center for Biotechnology Information This software database is a United States Government Work under the terms of the United States Copyright Act It was written as part of the author s official duties as a United States Government employee and thus cannot be copyrighted This software database is freely available to the public for use The National Library of Medicine and the U S Government have not placed any restriction on its use or reproduction Although all reasonable efforts have been taken to ensure the accuracy and reliability of the software and data the NLM and the U S Government do not and cannot warrant the performance or results that may be obtained by using this software or data The NLM and the U S Government disclaim all warranties express or implied including warranties of performance merchantability or fitness for a
81. Part 2 of 2 Key Function a C 0 4 Navigation Key Cluster Press the left side of the Navigation Key Cluster to Press the up or down arrows on the Navigation Key Cluster to Move cursor to the left when you enter and edit text Leave the detail view of the Inbox or Outbox and return to the main Inbox or Outbox Operates like the Back context sensitive soft key Erase a character backspace when you enter and edit text Highlight items in a list such as Address Book entries or items in your Call Inbox Scroll lists and message contents when you view IMs Move the cursor from line to line when entering and editing text or data Note To scroll through a list of items you can press and hold the up or down key Using a USB Mouse The Avaya 1140E IP Deskphone is equipped with a USB port in which you can connect a USB mouse You can use the USB mouse to activate context sensitive soft key items and menu items Use your mouse to click a context sensitive soft key label of the LCD screen to activate that item When a menu is open double click on a menu item to activate it or click on the item to highlight it For example you can click the View context sensitive soft key label to open that menu Double click the word Inbox in the menu list you can then double click a name in the Inbox list to initiate a call or click the item to highlight the name To access the Network menu right
82. S source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Revision history March 2012 Standard 08 04 This document is up issued to reflect changes in the User
83. Send an IM to a friend See To send an IM to a friend on the Friends list on page 236 Edit the information about a friend See To edit your Friends list on page 237 Additional features Figure 37 Presence status of a friend Roberta Smith robs companya com connected SendIM Back _ Accessing your Friends list To check the online status of a friend on your list c D ar 1 Choose one of the following Co Directory s s j Press the Directory fixed key Filter Press the Filter context sensitive p soft key and select Friends from the menu Select Press the Select context sensitive key Cmn i Additional features 2 Doone of the following Status Press the Status context sensitive L soft key to view the current presence status of the friend All Press the All context sensitive soft Cid key to view the contents of the Address book including contacts designated as friends and regular contacts Edit Press the Edit context sensitive soft pom key to make changes to the information entered for a friend or to delete the contact from the friends list Exit pec 3 Press the Exit context sensitive soft key to return to the idle screen To initiate a call to a friend on the Friends list 1 Choose one of the following yv Directory Press the Directory fixed key Filter Press the Filter context sensitive p soft key and select
84. View context sensitive soft key to view the complete details of the IM Press the Prev context sensitive soft key to skip to a previous IM if applicable Press the Next context sensitive soft key to skip to the next IM if applicable Press the Exit context sensitive soft key the Goodbye fixed key or Quit fixed key to exit the IM pop up screen and return to the idle screen when you are not on a call or to the In Call screen if the pop up occurred during a call Instant Messaging Configuring Instant Messaging pop ups You can configure Instant Messaging pop ups To enable or disable automatic pop up of a new IM Prefs 1 Press the Prefs context sensitive soft key select User Settings IM Settings IM Display On Off from the menu 2 Press the Up Down navigation key to select the user if multiple users are q lt a b logged into the same deskphone 4 Select 3 Press the Select context sensitive soft key On 4 Choose one of the following Press the On Off context sensitive soft key to toggle between enabling Back IM pop ups or disabling IM pop ups Press the Back context sensitive soft key to return to the previous menu Configuring IM audible alert You can configure the IP Deskphone to audibly alert you when a new IM arrives The IP Deskphone audibly alerts you when the IP Deskphone is idle or while on a call You can also choose to disable the audible aler
85. a Back enter choose one of the following Press the Redrct context sensitive soft key Press the Clear context sensitive soft key to clear the entry Press the Back context sensitive soft key to return to the Incoming Call screen without redirecting the call To redirect a call by using the Address Book Call Inbox or Call Outbox v er tzi Redrct 1 Press the Redrct context sensitive soft key to redirect an incoming call 2 To select a SIP address to redirect the call do one of the following Directory _Msg inbox Press the Directory fixed key to choose a SIP address from the Address Book Press the Msg Inbox fixed key to choose a SIP address from the Call Inbox Press the Shift Outbox fixed key to choose a SIP address from the Call Outbox Receiving a call 3 Press the Up Down navigation key to highlight a SIP address contact 4 Choose one of the following Select Back Press the Select context sensitive or a soft key to select the highlighted SIP address Press the Back context sensitive soft key to return to the previous screen Redrct 5 Press the Redrct context sensitive soft key to redirect the incoming call to the selected address Receiving a call abc 3 Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters fais Sata 4 Use the dialpad to edit the Cal
86. a Bluetooth wireless technology headset and a wired headset to the same Avaya 1140E IP Deskphone the two interact as follows e If a wireless headset is not paired the wired headset works as normal Likewise if a wireless headset is paired with a wired headset but the wireless headset is not in range the wired headset works as normal Ifthe Use BT headset checkbox is selected the wireless headset is used as the IP Deskphone headset The Bluetooth wireless technology headset can work only if it is within range of the IP Deskphone As the wireless headset approaches the edge of its wireless range the audio quality degrades and radio interference noise increases When the wireless headset is in connecting range the Headset key controls the wireless headset even if a wired headset is attached If a wireless headset moves out of connecting range a special beep sounds in the headset to indicate that the connection is lost When you do not want to use your Bluetooth technology headset If a Bluetooth wireless technology headset is connected and you want to use the wired headset you can switch between the two It is not necessary to unpair or disable the wireless headset You can switch between a wired and wireless headset and back again when the IP Deskphone is idle or during an active call Configuring the Avaya 1140E IP Deskphone To switch between a wired headset and a wireless headset To unpair a wireless headset
87. all Call status Missed Name of the caller SIP address Time of the call Number of consecutive calls each caller made to you Call Subject if the caller sends a Call Subject You can set the filter on your Call Inbox to display all incoming calls or missed calls You can access your Call Inbox while the IP Deskphone is idle or while you are on a call Figure 26 on page 177 shows the Call Inbox while the IP Deskphone is idle Figure 26 Call Inbox while IP Deskphone is idle i Inbox All S 1 Alice 2 Bob S 3 Charles 4 David 5 Lisa 2 6 Rodney Call Missed Delete eche Accessing the Call Inbox You can access the Call Inbox and initiate a call wnen the IP Deskphone is e Idle For more information see Managing calls in the Call Inbox while not on a call on page 178 e Active For more information see Accessing the calls in your Call Inbox during a call on page 188 Managing calls in the Call Inbox while not on a call You can manage calls in the Call Inbox while you are not on a call To manage calls in the Call Inbox while not on a call Press the Msg Inbox fixed key Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox Note You can initiate a call to the highlighted caller For more information see Initiating a call from the Call Inbox on page 185 Enter Missed ann All Delete
88. all Subject when used for a call Figure 28 on page 189 shows details of the Call Outbox screen while the IP Deskphone is idle Figure 28 Call Outbox while IP Deskphone is idle Call Outbox Accessing the Call Outbox You can access the Call Outbox and initiate a call when the IP Deskphone is e Idle For more information see Initiating a call from the Call Outbox on page 191 e Active For more information see Accessing the calls in your Call Outbox during a call on page 194 Managing calls in the Call Outbox while not on a call You can manage calls in the Call Outbox while you are not in an active call To manage calls in the Call Outbox while not on a call Press the Outbox fixed key Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox Choose one of the following To view details of the selected call press the Right navigation key See Viewing the details of a call in the Call Inbox on page 181 Toleave the detail view and return to the main inbox screen press the Left navigation key Call Outbox Delete 4 Press the Delete context sensitive soft key to delete the highlighted call For D more information see Deleting calls from your Call Outbox on page 192 Exit C 5 Press the Exit context sensitive soft key to return to the idle screen Initiating a call from the Call Outbox Note f your service pro
89. and any USB drives attached From there you can either copy a file from the IP Deskphone onto their USB drive or from the USB drive to the IP Deskphone After you select a File manager and there are no USB drives plugged into the IP Deskphone the root screen of the IP Deskphone file system screen the screen that appears Figure 69 on page 343 displays the root screen of the IP Deskphone file system Figure 69 Root screen ot 1140E Profiles sounds Images Languages Logs System Select Delete Exit EES ff cece e a Advanced features The following are the options available for the Root screen e Select use to enter the selected folder e Delete prompts you to delete contents of selected folder folders are not deleted because they are on the IP Deskphone e Exit lf you are at the root folder of the flash disk the screen is dismissed and you are sent back to previous menu If you are already inside a folder then the Back context sensitive soft key acts the same as the item and moves up one level in the directory structure After you select a File manager and if the USB drives are plugged into the IP Deskphone the screen that appears next is the Select Device screen This screen lists the IP Deskphone and USB drives that are available After you select one of the items the contents of that device folders and files appears and allows you to navigate back to the select drive screen Fi
90. arch criteria gt The Address Book a C p bza Call Save Search a Back When a search result is successful you can do one of the following Press the Up Down navigation key to highlight a contact from the search result and press the Call context sensitive soft key to initiate a call Press the Save context sensitive soft key to save the caller information to the Address Book A confirmation screen appears You can edit the name you save in the Address book Press the Save context sensitive soft key to accept the entry Press the Yes context sensitive soft key or the No context sensitive soft key to designate whether the new entry is a friend The IP Deskphone saves the entry to the Address Book and returns you to the Inbox screen Choose one of the following Press the Search context sensitive soft key to start a new search Press the Back context sensitive soft key to return to the previous screen The Address Book 8 When a search result is not successful New f you can do one of the following Press the New context sensitive soft key to return to the search menu and Back begin a new search OC Press the Back context sensitive soft key to return to the previous screen Call Inbox While your IP Deskphone is active all incoming calls are saved in your Call Inbox You can view the following details about each c
91. ata for the bulk key creation To view existing groups in your address Book if you selected Groups a 1 Press the Up Down navigation key to highlight the source data group for the Ce y bulk key creation Advanced features 2 Choose one of the following Select Press the Select context sensitive soft key to begin the bulk key creation process for the selected group Back us Press the Back context sensitive soft key to dismiss the screen and return to the screen where you can select the source data for bulk key creation Note After you select from one of your existing groups the bulk creation of the keys happens automatically Viewing the existing groups you have in your Address Book z 1 When the IP Deskphone is in the idle ng Directory mode press the Directory fixed key to access your Address Book Filter 2 Press the Filter context sensitive soft key to filter the list of entries displayed in your Address Book The Select Filter screen appears and displays all the existing groups in your address book as well as the Friends filter TS 3 Press the Up Down navigation key to q D D highlight the required filter Advanced features Select Back View All Edit Back Choose one of the following Press the Select context sensitive soft key to choose the group you want to view for example if
92. ate within the menus of your Avaya 1140E IP Deskphone Note Menu items are sorted by number You can select menu items in one of the following ways e Press the corresponding number on the dialpad and then press the Select soft key Use the navigation key to scroll through the menu to highlight the item you want to select and then press the Select soft key Table 4 on page 42 describes the navigation keys and their functions Table 4 Navigation keys and functions Part 1 of 2 Navigation Key Cluster Function Press the Left or Right arrows on the Navigation Key Cluster to Scroll long lines of text when you view caller ID Note The IP Deskphone automatically scrolls long lines of text from right to left for entries such as in your address book or your Call Inbox When your Search Method is set to Index Search you can increase the speed of the scrolling by repeatedly pressing the right navigation key or decrease the scrolling speed by repeatedly pressing the left navigation key For more information see Searching for a contact in the Address Book on page 169 Change the slide adjustment from left to right when you adjust such things as contrast or volume Press the right side of the Navigation Key Cluster to Create a space when you enter and edit text View the details of the selected call log entry in the Inbox and the Outbox Table 4 Navigation keys and functions
93. ated e If you reboot the IP Deskphone when there is an active screensaver If autologin is enabled then the screensaver remains active after the IP Deskphone reboots and completes the login If autologin is not enabled then the screensaver setting remains enabled but not active after you log back into the IP Deskphone manually Selecting an image to be viewed as a slideshow You can display all of the screensaver images that have been uploaded to your IP Deskphone in a slideshow format These files are loaded on the IP Deskphone using the USB flash drive Images for the 1140E IP Deskphone cannot exceed 512 MB The images must be resized before they are loaded onto the IP Deskphone The image size for the 1140E IP Deskphone is 320x 160 Images can be displayed as a slideshow Choose Prefs Display Images and then select Slideshow Background image The IP Deskphone displays background images on the screen From the preferences menu you can browse the stored images on the file system and select an image for the user interface Figure 63 on page 330 displays the background image menu Advanced features Figure 63 Display menu isplay 1 Display Settings 2 Idle Screen Text Display 3 Display Screensaver 4 Background Image 5 Menu Auto Back out Select Back Selection of the menu item takes you to a new display list that contains all the available image files on the Flash File System Selecting
94. ble 14 Third party USB headset with HID support features Part 5 of 5 Part 5 of 5 Feature Description Audio Processing Same as the wired headset Both headsets support Wideband audio The IP Deskphone selects to use 16KHz audio to match the audio characteristics of the headset Configuring the Avaya 1140E IP Deskphone Table 15 Summary of ATA characteristics Part 1 of 3 Feature Description Key Events In addition to On hook Off hook events dial pad digit events from the attached analog device are also supported Key press events on the adapter are sent to the IP Deskphone through the USB After the IP Deskphone receives these events it maps them to the corresponding key events as if the keys on the IP Deskphone are pressed LEDs Not applicable Attached Indicator Not applicable Back Light Not applicable Message Waiting Not applicable External Alerter Not applicable Incoming Call When there is an incoming call the IP Deskphone sends an alerting event to the adapter The adapter produces the ring tones for the attached analog device to indicate there is an incoming call on the IP Deskphone Caller ID Information Caller ID if available is also sent to the adapter The adapter sends the CLID to the attached analog device for display Configuring the Avaya 1140E IP Deskphone Table 15 Summary of ATA characteristics Part 2 of 3 Feature Description
95. call that is not active you can retrieve the call from on hold and make it active by pressing the Activate context sensitive soft While on an active call key You can also join the call with the active call to create a 3 way calling session See Using 3 way calling on page 219 Multiple calls In call mode When the IP Deskphone has multiple calls connected at the same time you can access the menu items shown in Figure 31 on page 212 Figure 31 Multiple calls In call display screen with context sensitive soft key menu list Cc CoD Userin j C 0147 1 54pm Join NewCall Audio more Cj C C Co The Join context sensitive soft key appears when there are multiple calls on the IP Deskphone that can be joined for a conference call or 3 way calling Context sensitive soft keys for the multiple calls In call display screen Join Press the Join context sensitive soft key to join the eligible calls Press NewCall context sensitive soft key to NewCall obtain a dial tone to place another call The NewCall context sensitive soft key is used to make a conference call This key behaves like the Conf context sensitive soft key While on an active call Audio Actvate a Press the Audio context sensitive soft key to change the audio settings or the current active call The Actvate context sensitive soft key appears when the highlighted call is not the selected call Press the Actvate c
96. cancelled Note Your phone configuration can prohibit you from deleting files In this case if you are prohibited from deleting files pressing the Delete soft key causes the following message to appear Action is not allowed You don t have permissions e Send appears only after you select a file If you select a file on a USB device and press Send you can send or copy the selected file to the IP Deskphone Based on the file extension the destination folder gets selected automatically for example PNG files are sent directly to Images folder on the IP Deskphone Ifyou select a file on the IP Deskphone and press Send an error message appears if there is no USB drive that is currently plugged into the IP Deskphone Sending files from the IP Deskphone to another location on the IP Deskphone is not allowed Ifyou select a file on the IP Deskphone and press Send you are directed to the USB folder you want to send the file to Select Destination Screen while a USB drive is plugged in on the IP Deskphone Advanced features e Back to dismiss the current screen and returns you to the device selection screen File Manager Select Destination prompt screen The File Manager Select Destination prompt screen allows you to select the folder you wish to send or copy the previously selected file into Figure 72 on page 347 displays the message to select the destination folder Figure 72 Select destination
97. ce status for your IP Deskphone Display the Preferences menu 1 Display Adjust screen display settings 2 Audio Adjust tones and volume settings configure a USB headset and access the Bluetooth wireless technology setup 3 Feature Options Program feature keys call decline reasons call ignore actions and call fwd notification 4 Language Change language 5 Misc Options Set alpha dialing search method privacy settings Ends dialing location and time 6 Network Access Server Settings Device Settings Diagnostics and Lock 7 USB Locks Enable or disable USB devices lt Administrator only gt 8 User Settings Modify call settings IM settings voice mail setting and remembering settings Quick reference Select a new menu list e When you press More a different selection of Context sensitive soft keys appears Press once to switch to CallFwd DND Presnce More Press twice to switch to Prefs More Press three time to switch back to the main menu list Redial abc Msgs More Active call display Conf Trans Audio More C O IO I _ More context sensitive soft key menu first NewCall Prefs More IL When you press the More context sensitive soft key for the second time you return to the first menu list A description of the context sensitive soft keys available with the phone is idle is pro
98. cess a list of available domains to which you can choose to connect Note You must enter the admin password to edit domains Accessing the IP Deskphone Note Check with your system administrator before editing or changing domains To change the domain i 1 Press the Domain context sensitive soft Domain key to change the current domain O Note You must enter an admin password before you can edit the domain in which the IP Deskphone connects Z 2 Press the Up Down navigation key to 4C d highlight the new domain you want to Sa use Select 3 Choose one of the following Press the Select context sensitive soft key to change the domain to the highlighted domain from the list The IP Deskphone returns to the Current Domain page and the new domain Back appears Ld Press the Back context sensitive soft key to keep existing configurations and return to the previous menu Accessing the IP Deskphone Password protection for domains This feature supports admin password protection for editing of the domain and is not required for switching domains If you log on using the administrator password you can use the editing domain option for both the Current Domain state and Domain List state After you press back on the edit page or on the password prompt the idle display appears You must enter the admin password to reenter the editing domain Password check to switch domains When no on
99. chanism for the IP Deskphone that allows presence functionality on proxies that support BLF BLF is an icon state for a corresponding Speed Dial key on an IP phone the icon state tells you if another extension connected to the same SIP server is busy You do not enable or disable this feature BLF is configured by your system administrator If enabled the IP Phone subscribes to the proxy and receives the presence state list for all the users it is configured to watch Call states and the corresponding presence icons are shown in the following table Table 18 Call states and corresponding Presence icons State Meaning Icon Unknown The presence of the monitored IP Phone is unknown O Terminated The monitored IP Phone is not involved in a call and is available Ringing The monitored IP Phone is ringing G Flashing On the phone The monitored IP Phone is busy on a call Additional features Note f you have the required permissions you can answer a call placed to a monitored IP Phone To answer press the flashing Ringing button Advanced features Advanced features The following chapter describes the following advanced features e Viewing the IP Deskphone information on page 304 e Accessing the services menu on page 305 e Network menu on page 316 e USB flash drive on page 318 e Customizable Banner for login on page 320 e Phone Information Details screen on page 321
100. click anywhere on the display Note USB mouse support is available for the IP Deskphone but does not extend to added Expansion Modules Available Avaya 1140E IP Deskphone call features The Avaya 1140E IP Deskphone is designed to be supported by various call servers The specific call server in which the IP Deskphone is connected to determines whether certain features are available to your IP Deskphone Call features must be assigned to your IP Deskphone and must be supported by call server software Note 1 Not all feature are available To determine which features are available or to activate features contact your system administrator or service provider Note 2 Not all service providers support the entry of a SIP address to initiate a call for example jim companya com Some service providers require that you enter a Directory Number DN to initiate a call for example 555 5555 Contact your system administrator to determine whether your call server supports SIP address dialing Security features Before you can use your Avaya 1140E IP Deskphone an ID and password must be assigned to your IP Deskphone This security measure ensures that after you log off calls cannot be made from your IP Deskphone and features such as Address Book Instant Message logs and Call Outbox are inaccessible Your ID and password also prevent unauthorized access to your user profile Secure connection Call security is identified by the pres
101. conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the u
102. cs CS50 CS60 Wireless USB 8 48 KHz Continuous headsets Spectrum GN Netcom 9300 series wired and 16 KHz wireless USB headsets Algo Analog Terminal Adapter 8 KHz Headset menu The USB Audio feature adds the USB headset as an alternative headset in addition to the wired and the Bluetooth headset You can add a headset to your preferences by clicking on the Prefs context sensitive soft key and then choosing Audio The Audio option allows you to select and configure the preferred headset Figure 20 on page 105 displays the Audio menu with the Headset Selection menu item Configuring the Avaya 1140E IP Deskphone Figure 20 Preferences menu with headset menu item On the IP Deskphone after you select the Prefs Audio and Headset Selection menu items use the headset screen to select the desired headset and corresponding functional parameters Figure 21 on page 106 displays the headset screen Configuring the Avaya 1140E IP Deskphone Figure 21 Headset screen C Cc Cc Headset Active Headset Device Wired Headset Type Headset Type 1 y Enable HID Commands MHA Headset Type Avaya Mobile Kit MHA Back Light Apply Cancel Configuring the Avaya 1140E IP Deskphone Table 10 on page 107 describes the configuration options on the headset screen Table 10 Configuration options on the headset screen Part 1 of 3 Option Function Active Headset Device Select the active
103. ct Release from the Action menu while on the conference call you leave the conference call The conference call continues with the other callers While on an active call To join a call to an existing conference call 1 Press the Up Down navigation key to highlight the call you want to join to the conference Join 2 Press the Join context sensitive soft key to join the highlighted call to the conference Ad hoc conferencing when connecting to the Call Server This feature allows you to make ad hoc conference calls when you connect to the Call Server Note Your system administrator must enable ad hoc conferencing before you connect to the Call Server Press Server settings and then Domain settings to open the Domain screen Figure 33 on page 223 shows the view details of the current domain lt Pre configured by administrator Not User accessible gt While on an active call Figure 33 Current Domain page 1000 B Cur Domain 01 01 12 19am Name byw com IP 47 11 15 51 Port 5060 The context sensitive soft keys available for viewing the conference details of the current domain are as follows e Domains Allows you to select the domain e Edit Allows you to edit the conference details e PgDwn Allows you to move to the next screen containing conference parameters e Done Allows you to confirm the details Figure 34 on page 224 shows the Domain page with conference parameters inc
104. current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Table 6 lists Safety compliance for various jurisdictions Table 6 Safety compliance Jurisdiction Standard Description United States UL 60950 1 Safety of Information Technology Equipment Canada CSA 60950 1 30 Safety of Information Technology Equipment European EN 60950 1 ITE equipment Safety Part 1 General Community requirements Australia New AS NZS Safety of Information Technology Equipment Zealand 60950 1 2003 Regulatory and safety information Other US Canada Hearing Aid Compatibility HAC as per FCC Part 68 This equipment complies with the CE Marking requirements C EU Countries This device complies with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration may be obtained from http support avaya com css appmanager public support Australia AS ACIF S004 Voice Frequency Performance Requirements for Customer Equipment DenAn regulatory notice for Japan Z Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power card AC adaptors shipped with the equipment or specitied by Avaya to be used with the equi
105. d button all callers in the 3 way call are put on hold Note 3 If the host of a 3 way call presses the Goodbye fixed key or selects Release Call from the Action menu all calls in the 3 way call are terminated While on an active call Configuring a conference call When you want to invite three or more callers to a call you can configure a conference call using the IP Deskphone The call server handles conference calls You can join incoming calls to the conference call or you can join calls that you initiate Note Your system administrator or service provider must enable 3 way Calling and conference calls for your IP Deskphone Contact your service provider or system administrator to determine if this feature is available To configure a conference call while on an active call with more than one other caller wx 1 Press the Up Down navigation key to IED highlight one of the calls Vv Join 2 Press the Join context sensitive soft key and select Conference from the menu The calls are joined together as a conference call on the call server When you receive a new call while on a conference call you can answer ignore decline or forward the call as you would any call You can also initiate a new call while on a conference call in the normal way and return to the conference call after you complete the call The conference call continues while you are on the other call Note f you press the Goodbye key or sele
106. d screen co cI Cc Locked Unlock Co Co Co Coo The following option is available for the Enable with password mode e Unlock if the screensaver is not password protected this key press or any other cancels the screensaver If the screensaver is in a password protected mode pressing the Unlock context sensitive Advanced features soft key invokes a password input screen The password must be correctly entered to cancel the screensaver If you enable the screensaver with no password mode Any user interaction key presses mouse movement or incoming call cancels the screensaver without requiring a user password This includes pressing the Unlock context sensitive soft key e Incoming IMs do not cancel the screensaver e The programmed keys of attached Expansion Module s are cleared until the screensaver is deactivated If you have logged on to the IP Deskphone you are not logged out but the line key labels clear and are inactive until the screensaver is deactivated If you reboot the IP Deskphone when there is an active screensaver e f you have enabled autologin then the screensaver remains active after the IP Deskphone reboots and completes the login e If you have not enabled autologin then the screensaver setting remains enabled but not active after you log back into the IP Deskphone manually If you enable the screensaver with a password protected mode e User interaction
107. ddress Book and the global directory network Address Book for names and phone numbers 2 Login log in to your IP Deskphone only when the call server supports multiple user logins Logout log out of your IP Deskphone 4 Check For Updates check for the latest software update for the IP Deskphone 5 Reset Phone reset your IP Deskphone 6 File Manager manage the IP Deskphone file system and USB Devices attached to the IP Deskphone 7 Logging System enable or disable the logging process 8 Phone Information view information about the hardware and software on your IP Deskphone including user and location information Press the Services key twice quickly to access the Network menu z Press the Quit key to cancel the current O Quit operation or to exit the menu Note Pressing the Quit key does not affect the status of active calls Press the Inbox key to access your call i Msg Inbox _ inbox The call inbox stores 50 incoming calls on an active IP Deskphone Note This key does not function to send Instant Messages Press the Outbox key to view a record of all RAI l Shift 0uthox outgoing calls Note This key does not function as a Shift key Press the Directory key to access the ng Directory Address Book and the Friends list Note You can access the Address Book while on a call and start a new call with a highlighted contact Avaya 1140E IP Deskphone display Yo
108. ds in Instant Messages IMs enter SIP addresses create Address Book entries and to designate feature key labels To make a call you can dial an alphanumeric SIP address for example jdoe2 domain com You can enter and edit text on your IP Deskphone using the following methods Note Some service providers support only the use of a Directory Number DN such as 555 5555 to initiate a call to another IP Deskphone Contact your system administrator or service provider to determine if alphanumeric dialing is supported Alphanumeric dialing consists of string of text that contain letters and numbers that make up for example a SIP address Using your IP Deskphone You can use the following methods to enter and edit text on your IP Deskphone e Entering text using the IP Deskphone dialpad on page 62 e Entering text using the USB keyboard on page 67 Entering text using the IP Deskphone dialpad For applications that offer text input when you use the dialpad to enter text the system activates the abc 123 context sensitive soft key You can toggle between numeric and alphabetic input as follows When the context sensitive soft key label is abc you can enter alphabetic text e When the context sensitive soft key label is 123 you can enter numbers Figure 14 Context sensitive soft key abc 123 For example if you want to enter the lower case letter a press the abc 123 context sensitive soft key to toggle t
109. e Selecting an image to be viewed as a slideshow on page 329 e Service Package Group Support on page 331 e Speed Dial List on page 340 e USB Flash memory device support on page 343 Viewing the IP Deskphone information You can view phone information for the IP Deskphone To view the Phone Information for the IP Deskphone 1 Press the Services hard key and select fF Services Phone Information from the menu You can view the following information e Load Ver e Software e E M Software e Presence Advanced features e FeatActv Srv Pkg Location Press the Details context sensitive soft key to show e Primary User e Primary Domain e MAC e IP e License server Status Press the Back context sensitive soft key to go back to the Phone Information Screen Note You cannot make any changes to the setting from this menu To view information about the USB port press the USB context sensitive soft key after you access the Phone Information screen To view information about E911 press the E911 context sensitive soft key after you access the Phone Information screen Accessing the services menu Some of the system features require your user password You must consult with the system administrator or service provider before you can access some of the features z 1 Press the Services hard key BS Services The IP Deskphone displays the following menu 1 Search use to perform local global s
110. e for the Domain Conference Edit screen are as follows While on an active call e Save to save the updated value to the system configuration file Abc 123 to toggle the input mode to digits or alphabets e Clear to clear the character behind the cursor e Back to return to the previous screen Note For these configuration changes to take effect you must manually log off and log on Transferring a call Note 1 When more than one call is on hold the call you want to transfer must be the active call For more information see To make a call on hold the active call on page 218 Note 2 The IP Deskphone does not automatically place the call you want to transfer on hold To prevent the caller from hearing the transfer process place the caller on hold and then complete the transfer process To transfer a call to another IP Deskphone 1 Press the Up Down navigation key to q facom D highlight Transfer Call from the menu v7 Trnsfer 2 Press the Trnsfer context sensitive soft key while on a call to access the Trnsfer menu abc 3 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input While on an active call Transfr er Clear a Back L 4 Choose one of the following Enter the phone number or SIP address to which you are transferring the call Select a contact from the Address Book Call Inbox or Call O
111. e is logged on a domain soft key appears When you press the domain soft key the current domain page appears without a password query Password protection for editing domain When you press Edit for a domain the admin password prompt appears The editing domain page appears after you enter the correct admin password If you do not enter the correct password the message incorrect password appears with a prompt to retry Password request in server settings mode When you edit the domain from the server settings under the Network menu you are prompted to enter the admin password After you enter the password the Domain page appears When you press the Edit context sensitive soft key there is no prompt for the admin password because you have already entered the admin password to load the Server Settings menu Selecting a language Your IP Deskphone has the capacity to operate using other languages such as French The system administrator can provision the IP Deskphone with up to five languages If the IP Deskphone is provisioned with other languages you can choose an available language during the login process by pressing the Lang context sensitive soft key on the User Login page Accessing the IP Deskphone To change the language 1 Choose one of the following Change Press the Change context sensitive soft key to change the current language Back Press the Back context sensitive soft key to keep exi
112. e to copy on to the IP Deskphone flash file system or to invoke a specific handler for the selected file configured after this screen is invoked by other mechanisms Specific example of this is a device configuration file which causes the IP Deskphone to update with selected file rather than to copy the file to a folder Based on the extension of the selected file validation routines runs to verify the file size the free space available on the FFS including restrictions that can be defined for safe usage example limit of XX images or ring tones on the IP Deskphone based on modell Files having unknown extension must not be available for any action The IP Deskphone attempts to perform actions of file types and extensions it recognizes Scenarios for the use of the USB screens are as follows Scenario 1 If you want to copy an image file from the USB drive into the IP Deskphone Log on to the device and plug the USB flash drive into the IP Deskphone USB port Press the Services hard key and choose File Manager Select Flash Disk device The contents of the device are displayed Select the file you wish to copy and then press Send You are prompted to select the device you wish to send the selected file Select the IP Deskphone as the destination device The file is validated based on the file extension and the passing of the validation routines and a handler is called for the file In this case the Advanced features
113. ea D highlight an IM from the list of Instant Messages in your IM Inbox Outbox 7 Note When you want to view only IMs from a specific contact press the User User context sensitive soft key to filter all IMs based on the IM that you highlight The LCD screen shows the list of all IMs from that contact Instant Messaging View a New IM Back 3 Choose one of the following Press the View context sensitive soft key to view the details of the sender followed by the message content For more information see Viewing the content of an Instant Message on page 204 Press the New IM context sensitive soft key to compose a new IM For more information see Composing an Instant Message on page 199 Press the Back context sensitive soft key to return to the idle screen Instant Messaging Viewing the content of an Instant Message When you view the content of an Instant Message you can do the following e Reply to the Instant Message See Replying to an Instant Message on page 204 e Initiate a Call to the contact See Initiating a call from an Instant Message on page 205 e Delete the Instant Message See Deleting an Instant Message on page 206 Replying to an Instant Message You can reply to an Instant Message To reply to an Instant Message Reply 1 Press the Reply context sensitive soft key to send an IM in response to the IM a you are viewin
114. earch 2 Login use when the call server supports multiple user logons only Advanced features 3 Logout use to logoff the IP Deskphone For more information see Logging off from the IP Deskphone on page 82 4 Check for Updates use to check for the latest firmware update for the IP Deskphone For more information see Checking for updates on page 306 5 Reset Phone use to perform a reset of the IP Deskphone For more information see Resetting the IP Deskphone on page 310 6 File Manager For more information see Erasing the user data on page 311 7 Logging System use to enable disable SIP logging 8 Phone Information use to view deskphone details For more information see Viewing the IP Deskphone information on page 304 Checking for updates You can check for the latest firmware update for your IP Deskphone To check for the latest firmware update z 1 Press the Services fixed key D Services 2 Select Check For Updates Select 3 Press the Select context sensitive soft key Advanced features Yes 4 Choose one of the following Press the Yes context sensitive soft key check for the latest firmware update for your IP Deskphone Press the No context sensitive soft key to return to the previous menu without checking for an update Note While the IP Deskphone checks for an update it activates Do Not Disturb DND
115. ears Press the Up Down navigation key to highlight Feature key creation Advanced features Select Select Can Back Press the Select context sensitive soft key The Create keys screen appears Press the Up Down navigation key to highlight the type of programmed keys you want to create by bulk command You can choose one of the following options Speed Dial Send IM Call Forward Choose one of the following Press the Select context sensitive soft key If you press the Select context sensitive soft key the Select Source screen appears Press the Back context sensitive soft key to dismiss the screen Press the Up Down navigation key to highlight the source data for the bulk key creation You can choose one of the following options Friends Groups if you have existing groups in your address book Address book Advanced features Select 9 Press the Select context sensitive soft key Ifyou choose Friends the bulk key creation process begins If you choose Address Book the bulk key creation process begins If you choose Groups the Select Group screen appears and prompts you to select the specific group you want to use for key creation or Back Press the Back context sensitive soft key to dismiss the screen You can view existing groups in your address book if you selected Groups as the source d
116. ed dial keys individual feature keys A Speed Dial key or one included in a Speed Dial List can cause a call that it placed on hold when invoked to be un held automatically when call completes based on a new value that must be configured when a Speed Dial key is created or configured Figure 66 on page 340 displays the feature key used by the speed dial list Figure 66 Main feature key screen ci Program key Co dey 1 Line key Ca Key 2 Steve Key 3 Bill Key 4 Tom Key 5 Key 6 Speed Dial List View Edit Bulk Back Ga ba e A feature key provisioned for use as a Speed Dial List has a similar appearance to all other programmed feature keys on the idle screen or in call screen The label used for the selected key is provided through provisioning Advanced features The following is the icon for the Speed Dial List key After you press the feature key provisioned as a Speed Dial List the list of Speed Dials configured appears on the screen and the you can select an item from that list to invoke a Speed Dial If the speed dial list is empty or results in being empty due to context sensitive hiding of contents an error message displays stating There are no Speed Dials currently available Speed Dial List screen You can select the provisioned speed dial list entries from the speed dial list screen Figure 67 on page 341 displays the speed dial list screen with the list entries
117. ed in the Inbox You can select the number and then dial from the Inbox or you can edit the number in the Inbox To initiate a call from the Call Inbox press the Msg Inbox fixed key and select Inbox from the menu Note 1 f your service provider requires that a Directory Number DN be used to initiate a call the Call Inbox entry must have the DN to initiate a call Note 2 While you are on a call you can initiate a new call from the Call Inbox For more information see Accessing the calls in your Call Inbox during a call on page 188 To initiate a call from the Call Inbox 1 Press the Msg Inbox fixed key Msg Inbox TS 2 Press the Up Down navigation key to highlight a call from the list of calls in q D o your Call Inbox 3 To view details of the call press the Right navigation key 4 To place a call to the selected address do one of the following Lift the handset Press the Headset fixed key Press the Handsfree fixed key Edit a a Press the Edit context sensitive soft key Call Then press the Send context sensitive soft key Deleting calls in your Call Inbox When you delete calls from the Call Inbox both missed calls and answered calls are deleted When you view the missed calls and select delete only the missed calls are deleted To delete calls from your Call Inbox Yes AllUsr All Press the Up Down navi
118. ehavior e No to disable Speed Dial with Auto Retrieve behavior e Back to dismiss the screen and sent you back to previous key programming screen If you enable the auto retrieve behavior on a Speed Dial key or Speed Dial list entry that is invoked and place a call on hold to invoke the current key entry the IP Deskphone attempts to un hold the call after the key or entry call completes For example e Ais talking to B when A invokes their Speed Dial List and selects an entry Advanced features e Selection invocation of a Speed Dial List entry places the A B call on hold and place another outgoing call to URI specified in the Speed Dial List entry let s say C When the A C call completes if the auto retrieve flag is enabled for the Speed Dial then the IP Deskphone attempts to take call A B off hold This may not always happen if the IP Deskphone receives another call during the A C call or if the A B call state is changed while A C is active USB Flash memory device support The IP Deskphone supports the browsing of files on a USB Flash memory device A simple file browser allows you to select an image file or other type of file and upload onto the IP Deskphone file system The file manager also allows you to browse and copy certain files from the IP Deskphone file system onto a USB flash drive After you select the File Manager menu by choosing Services menu you can navigate to the IP Deskphone file system
119. ence of a security icon padlock cn that is displayed on the IP Deskphone screen After the IP Deskphone is registered with the SIP Proxy you can view the security icon when e the IP Deskphone is idle you are on an active call Figure 7 on page 63 is an example of a secure connection when the IP Deskphone is idle The security icon is visible on the IP Deskphone screen Figure 7 Example of a secure connection when the IP Deskphone is idle User2 User2 07 28 4 27pm A Some Banner Text Redial ab Msgs Cc CcC G G Figure 8 on page 67 is an example of a secure connection when you are on an active call The security icon is visible on the IP Deskphone screen Figure 8 Example of a secure connection during an active call 4 27pm A To Remote User P remote domain com From User2 Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipmen
120. ensitive soft key to C join the eligible calls more Press the more context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Conf Audio NewCall more When you press the more context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list Prefs Press the Prefs context sensitive soft key to display Preferences manu While on an active call Prefs Press the Prefs context sensitive soft key to Ld display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen 2 Audio use to adjust tones and volume settings to configure a USB headset and to access the Bluetooth wireless technology setup 3 Feature Options use to configure the following Feature keys Call Ignore Action Call Subjects Call Fwd Notification Missed Call Notification 4 Language use to change the interface language 5 Misc Options use to access the following options Alpha Dialing Search Method Ends Dialing Hold Mode Private Time While on an active call 6 Network use to access the following Server Settings Device Settings Diagnostics Licensing Lock 7 USB Locks use to lock or unlock the following US
121. ent only Using your IP Deskphone CAUTION Do not plug your IP Deskphone into an Integrated Service Digital Network ISDN connection Severe damage to the IP Deskphone can result Connecting the components Figure 9 on page 52 shows the connections on the Avaya 1140E IP Deskphone Figure 9 IP Deskphone connections Accessory Expansion Module port pe Tilt Lever Link lamp USB Connector Headset jack Handset jack WARNING Ensure that the protective rubber cap on the Expansion Module port is in place when the port is not in use Connection of anything other than the proper Expansion Module connector to this port can cause damage to the IP Deskphone Using your IP Deskphone Install your IP Deskphone by completing the following procedures in the order listed e Removing the stand cover on page 54 e Connecting the handset on page 56 e Connecting the headset optional on page 57 e Connecting the LAN ethernet cable on page 58 e Wall mounting the IP Deskphone optional on page 59 Using your IP Deskphone Figure 10 Wall mount lever WARNING Your Avaya 1140E IP Deskphone is shipped with the base locked i
122. enter the maximum length of time of the session If you choose to use the default duration Permanent you remain logged on to the IP Deskphone until you log off To configure the login duration Next Timed Period Next Choose one of the following Press the Next context sensitive soft key to set the logon duration to Permanent A login confirmation screen appears Press the Timed context sensitive soft key to open a screen to seta maximum time to remain logged in Note If you press the Timed context sensitive soft key you must then set the duration of the login Press the Period context sensitive soft key to toggle the logon duration entries between hours or days Do one of the following Use the dialpad to enter the number of hours or days you want to remain logged on and press the Next context sensitive soft key Accessing the IP Deskphone Back Press the Back context sensitive soft key to return to the permanent logon screen Cancel Press the Cancel context sensitive soft key to return to the first logon screen Timed logoff When you determine a logon time other than permanent the IP Deskphone reminds you of your expiry time Timed logoff while IP Deskphone is idle When the login time expires and the IP Deskphone is idle not on a call you can do one of the following at the prompt e Press the Yes context sensi
123. er user password to activate screensaver followed by a user input prompt Figure 61 on page 326 displays the screensaver password screen Figure 61 Screensaver password screen Screensaver Enter user password to activate screensaver oka Ok lt abc Set Advanced features The options which are available for the Enable with password mode are as follows e Ok Screensaver enabled message appears if the password is valid Invalid password message appears if the password is invalid e 123 abc to toggle input mode between numeric or alphabet e Set context sensitive soft key appears only if the feature allows the configuring of user defined passwords This key invokes a password definition screen that allows you to configure a password e Back to dismiss the Enable with password mode menu If the option to use a user defined password is allowed the interface screen to configure the password is accessed through the Set context sensitive soft key on that screen If a user defined password is not allowed then the Set context sensitive soft key is not visible and you can use only the primary user login password to enable the password protected screensaver After the screensaver is activated if the IP Deskphone is idle for the defined delay time interval the screensaver takes control of the IP Deskphone Figure 62 on page 327 displays the screen with locked screen Figure 62 Screensaver locke
124. eric characters Use the dialpad to enter the new name for the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Note If you only need to change the SIP address or phone number for the contact press the Next context sensitive soft key without making changes to the name The Address Book Ok 10 Press the Ok context sensitive soft key to complete the entry and return to the previous menu To delete a contact from your Address Book 1 Press the Up Down navigation key to a a highlight the contact you want to delete and press the View context sensitive soft key View Edit 2 Press the Edit context sensitive soft key to access the contact information Delete pea 3 Press the Delete context sensitive soft key to completely delete the contact from the Address Book Ok pom 4 Choose one of the following Press the Ok context sensitive soft Back key to confirm Press the Back context sensitive soft key to return to the previous menu Ok a 5 Press the Ok context sensitive soft key to complete the procedure and return to the Address Book The Address Book Copying information to the Address Book To copy information from the Call Inbox or the Call Outbox screen to the Address Book use the Copy fixed key Note If you
125. es Part 1 of 5 Part 1 of 5 Feature Description Key Events Both types of headsets have equivalent mechanisms to generate the following key events e On Hook e Off Hook e Mute e Volume Up Down The headsets send the corresponding HID commands to the IP Deskphone to synchronize call processing operations When the IP Deskphone receives these commands the IP Deskphone maps them to the corresponding key events except the Volume Up Down keys as if the keys on the IP Deskphone are pressed If the corresponding keys on the IP Deskphone are used instead the IP Deskphone sends the HID commands to the headsets to allow the headsets to update their internal state machine LEDs Both types of headsets have LEDs on the base station for status indication These LEDs are controlled by the headset base stations themselves according to their internal state machines The IP Deskphone has no direct control of these LEDs Configuring the Avaya 1140E IP Deskphone Table 14 Third party USB headset with HID support features Part 2 of 5 Part 2 of 5 Feature Description Attached Indicator Both types of headsets can have attached indications independent of the IP Deskphone operations The GN Netcom Jabra 9350 headset can take over 3 seconds to complete the enumeration process after the headset is attached to the IP Deskphone During enumeration the LEDs at the bottom of the base station flash The en
126. eturns to unread Instant Messages are in the steady Dive taht Blue LED Inbox Instant Message pop up Steady blue light until the Instant Message is appears and a new i reviewed or you press the Instant Message i ei Exit context sensitive soft received key Quick reference Quick reference This section provides a quick reference guide for the Avaya 1140E IP Deskphone See the following sections for more information e Fixed keys on page 381 e Commonly used functions on page 383 e Context sensitive soft keys on page 385 e Display screen icons on page 390 Fixed keys The Avaya 1140E IP Deskphone is available with either icon fixed keys or English text fixed keys Both types are presented below Short cut and navigation function keys Copy information from the Address Book Inbox Outbox and IM log and to Feature keys and Address Book entries Access Search Login Logout Check For Updates Reset Phone File Manager Logging System and Phone Information Press twice quickly to access the Network menu Quit or exit from a menu Access your inbox to view all calls or missed calls and to return a call Quick reference i f Shift Outhox Access your outbox to view all calls made d and to place a call to a previously called contact inci s pf Dire f Access your address book to view add or RA J edit entries including
127. ey Use the dialpad to select the ERS Feature key that you want to view aaa and press the Remove context Bog sensitive soft key or Back Press the Back context sensitive soft key to L return to the previous menu To remove individual programmed feature keys using the Bulk context sensitive soft key Bulk 11 Choose one of the following Press the Bulk context sensitive soft key Back Press the Back context sensitive soft key to return to the previous step Additional features 12 Press the Up Down navigation key to highlight 2 Feature key removal and press the Select context sensitive soft The Program Key screen opens listing Select all the feature keys L All 13 Press the All context sensitive soft key to remove all the programmed feature mmen keys Yes 14 Choose one of the following Ld Press the Yes context sensitive soft key to confirm the removal of all the Or feature keys No Press the No context sensitive soft Ld key to return to the previous screen without removing the feature keys Additional features 15 To select a single feature key to remove C d Back C do one of the following Press the Up Down navigation key to scroll through the feature keys to highlight one and press the Remove context sensitive soft key Press the Feature key that you want to remove and then press the Remove context sensit
128. ey of the Navigation Cluster key is used to select menu items and to confirm changes The Enter key duplicates the function of the context sensitive soft keys Select and Set Expansion Module The Expansion Module is a hardware accessory that connects to the IP Deskphone and provides additional line appearances and feature keys A maximum of three modules are supported The Avaya 1120E 1121E IP Deskphone and Avaya 1140E IP Deskphone can have up to 54 additional line feature keys with three Expansion Modules Feature Status Indicator This refer to an LCD or an LED signal that indicates a data message contact or feature status by a flash wink steady on or off Fixed keys These are the hard labeled keys of the IP Deskphone that have a specific function Goodbye key This is the fixed key used to end an active call or exit an active menu Handsfree key This is the fixed key used to activate Handsfree Hold key This is the fixed key used to place an active call on hold IM Instant Message You can use IMs to send a text message to a specific user The user must be logged on to receive the IM Terms you should know Indicator This is an LCD or an LED signal that indicates the status of a feature by the flash blink steady on or off Message Inbox This is a fixed key on your Avaya 1140E IP Deskphone that connects to your Call Inbox Multiple Appearance Directory Number MADN When multiple phone
129. ey to change the Date Format 5 Press the Up Down navigation key to scroll and highlight either a month day MM DD or a day month DD MM format Configuring the Avaya 1140E IP Deskphone 6 Choose one of the following Select Back Press the Select context sensitive or Cd soft key to save the format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu You can select a time zone for your IP Deskphone To select a time zone Prefs pu 1 Press the Prefs context sensitive soft key select Misc Options and then select Time Change 2 Press the Change context sensitive soft key FAN 3 Press the Up Down navigation key to highlight Timezone in the menu 4 Change C 4 Press the Change context sensitive soft key to change the Date Format Configuring the Avaya 1140E IP Deskphone Select Back or Press the Up Down navigation key to scroll through and highlight the time zones Note Time zones are listed based on GMT format for example GMT 11 00 Samoa GMT 10 00 Hawaii Choose one of the following Press the Select context sensitive soft key to save the time zone selection and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu You can select the time z
130. g abc C i 2 Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input 3 Enter the message you want to send as a reply Instant Messaging Send p 4 Choose one of the following Press the Send context sensitive Back soft key to send the IM when it is complete Press the Back context sensitive soft key to return to the previous menu and not send the IM Initiating a call from an Instant Message To initiate a call from the IM Inbox press the Expand fixed key or press the Msgs context sensitive soft key and then select Instant Messaging from the menu Note f your service provider requires that a Directory Number DN be used to initiate a call you cannot initiate a call from an Instant Message To initiate a call from an Instant Message Msgs 1 Choose one of the following Press the Msgs context sensitive soft key and then select Instant Messaging from the menu oe i Expand Press the Expand fixed key we 2 Press the Up Down navigation key to highlight an IM from the list of Instant q em y Messages Instant Messaging View 3 Press the View context sensitive soft key to access the IM Call 4 To initiate a call to the contact who sent Lo you an IM press the Call context sensitive soft key The IP Deskphone goes off hook and initiates the call Deleting an Instant Message To delete a single I
131. gation key to highlight a call from the list of calls in your Call Inbox Press the Delete context sensitive soft key Select one of the following context sensitive soft keys Press the Yes context sensitive soft key to delete the highlighted call Press the AllUsr context sensitive soft key to delete all the calls from the selected caller Press the All context sensitive soft key to clear all calls from the Call Inbox Press the No context sensitive soft key to return to the Inbox Accessing the calls in your Call Inbox during a call You can access the calls in your Call Inbox while you are in an active call To access the calls in your Call Inbox during a call 1 Press the Up Down navigation key to highlight a call from the list of calls in your Call Inbox Select 2 Choose one of the following a Press the Select context sensitive soft key to initiate a call to the highlighted caller Note This places the current call on Back hold if it is not already on hold a Press the Back context sensitive soft key to return to the in call screen Call Outbox Call Outbox The Call Outbox keeps a record of all outgoing calls made from your Avaya 1140E IP Deskphone You can add the contact details of the calls in your outbox to your Address Book You can access the following details about the outgoing calls Name e Address Time of the call e Number of Calls e C
132. gure 70 on page 344 displays the select device screen Figure 70 File manager select device screen Cc Select Device Cn 1140E Phone cs USB Flash MyFlash The following are the options available for the Select Device screen e Select to enter the selected device e Exit to dismiss the file manager and returns to the Services menu After you select the device you want to navigate one of the following screens in Figure 71 on page 345 appears Advanced features Figure 71 File manager device browsing screen Directory Directory 2 FileA wa FileB jpg ile pem Directory 2 FileA wa FileB jpq Filec pem Directory Directory 2 FileA way FileB jpg FileC pem Images Languages Logs System Advanced features The file manager browsing screen provides the following options Note The context sensitive soft keys change based on the selected item on the screen e Select to enter into the selected folder e Back to return to the previous screen Delete Ifyou select a file it prompts for deletion and deletes files If you do not respond to the deletion prompt in 15 seconds deletion is cancelled Ifyou select a folder on IP Deskphone it prompts for deletion of all contents of the folder but not the folder Ifyou select a folder on USB device it prompts for deletion of folder and all its contents If you do not respond to the deletion prompt in 15 seconds deletion is
133. hat is protected the administrator can disable the Details context sensitive soft key on the main Phone Information screen If the Details context sensitive soft key is disabled you cannot view details on the Phone Information details screen If the Details context sensitive soft key is enabled you can view the Phone Information Details screen In the Services menu select Phone Information and then press the Details context sensitive soft key Figure 55 on page 322 displays the Phone Information Details screen Advanced features Figure 55 Phone Information Details screen Primary User Alice Primary Domain syaya com A ciated MAC O022CFOOF 496 The Phone information details list the following Primary User Primary Logged in User name Primary Domain Primary login domain MAC Device MAC address IP IP Deskphone IP Address Device Licensing Token usage information License or token usage information for the IP Deskphone It is an optional item in the phone information To dismiss the details screen and return to the previous display press the Back context sensitive soft key Advanced features screensaver timer to turn off and activates the previously selected screensaver Figure 56 on page 323 displays the menu with the option of selecting the display screensaver Figure 56 Display screensaver screen Select the Display Screensaver menu item to display the screensaver settings screen
134. he 0 key Enabling and disabling the Ends Dialing feature You can enable the IP Deskphone to use the octothorpe symbol to immediately dial the address or phone number To enable the Ends Dialing feature Prefi 1 Press the Prefs context sensitive soft rels key and then select Misc Options CO i Highlight Ends Dialing and press the Change context sensitive soft key 2 Choose one of the following Back Press the On context sensitive soft On on a ot pas key to turn on Ends Dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Using your IP Deskphone To disable the Ends Dialing feature 1 To turn off Ends Dialing press the Prefs Prefs context sensitive soft key and Ld then select Misc Options Highlight Ends Dialing and press the Change context sensitive soft key 2 Choose one of the following Off Back Press the Off context sensitive soft p or key to turn off Ends Dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Using your IP Deskphone Configuring the dialpad to alphanumeric dialing To eliminate the need to press the abc 123 context sensitive soft key when you enter text you can set the IP Deskphone dialpad default to alphabetic mode To configure the dialpad to alphabetic mode as the default 1 Press the P
135. he Address Book on page 159 e Initiating a call from the Address Book on page 160 e Adding a contact to your Address Book on page 162 e Editing a contact in your Address Book on page 163 e Copying information to the Address Book on page 167 e Searching for a contact in the Address Book on page 169 Viewing the Address Book To access the Address Book press the Directory fixed key or press the View context sensitive soft key and then select Address Book from the menu See Figure 24 on page 159 Figure 24 The Address Book 1 Alice 2 Bob 3 Charles To view information about a contact use the navigation button to highlight aname and then press the View context sensitive soft key The name SIP address and designation of contact or not as Friend appears See Figure 25 on page 160 The Address Book When you view the details of a contact you can e Send an IM For more information see Composing an Instant Message on page 199 e Edit the contact information For more information see Editing a contact in your Address Book on page 163 Figure 25 Contact details Frend Cal Sedii edt Back Initiating a call from the Address Book You can initiate a call directly from your IP Deskphone Address Book Note f your service provider requires that a Directory Number DN be used to initiate a call the Address Book entry must have the DN to initiate a call
136. he dial pad to enter the address Additional features Finish p 3 Choose one of the following Press the Finish context sensitive Clear soft key to confirm the entry and pacan complete the procedure Press the Clear context sensitive Back soft key to erase the entry maman Press the Back context sensitive soft key to return to the previous menu The following procedure continues from Step 6 on page 248 To program a Do Not Disturb feature key 1 Select Do not disturb Select 2 Press the Select context sensitive soft key 3 Use the dial pad to enter a key label 4 Select a User Select 1 Press the Select context sensitive soft a key Additional features Finish Lo Back Choose one of the following Press the Finish context sensitive soft key to confirm the entry and complete the procedure Press the Back context sensitive soft key to return to the previous menu The following procedure continues from Step 6 on page 248 To program a Send IM feature key Select 1 Select Send IM Press the Select context sensitive soft key Use the dial pad to enter a key label Press the Next context sensitive soft key Use the dial pad to enter an address Additional features Finish 6 Press the Finish context sensitive soft Lid key to continue The following procedure continues from Step 6 on page 248 To program
137. headset appears in the list next to the Paired item If pairing is successful the message Pair completed also appears at the bottom of the screen If the headset is not successfully paired with your IP Deskphone an error message appears at the bottom of the screen If an error message appears Confirm that the wireless headset is still in search pair mode Ifthe headset timed out and exited search pairing mode put the headset in pairing mode as discussed in step 4 and repeat step 15 Check that you are using the correct PIN and repeat step 15 Configuring the Avaya 1140E IP Deskphone 17 If the name of your headset appears in the Paired box proceed to step 18 If more than one device is paired and the one you wish to use is not shown in the Paired box navigate to the one you want as follows Press the Right navigation key one or more times to highlight the Paired box Press the Enter key to start the edit mode Press the Up Down navigation key to open the list Press the Up Down navigations key to scroll in the Paired list and highlight your headset Press the Enter key to select the headset and close the list Press the Enter key to exit edit mode Configuring the Avaya 1140E IP Deskphone 18 Exit 19 Dual pairing headsets If only one headset is paired proceed to step 18 If more than one wireless headset is paired the first headset pai
138. in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a Third party terms portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you
139. ing documentation 2 If only executable code is distributed then the accompanying documentation must state that this software is based in part on the work of the Independent JPEG Group 3 Permission for use of this software is granted only if the user accepts full responsibility for any undesirable consequences the authors accept NO LIABILITY for damages of any kind These conditions apply to any software derived from or based on the IJG code not just to the unmodified library If you use our work you ought to acknowledge us Permission is NOT granted for the use of any IJG author s name or company name in advertising or publicity relating to this software or products derived from it This software may be referred to only as the Independent JPEG Group s software Third party terms We specifically permit and encourage the use of this software as the basis of commercial products provided that all warranty or liability claims are assumed by the product vendor END OF TERMS AND CONDITIONS T Rex The following component is licensed under the T Rex license T Rex T Rex License Copyright C 2003 2004 Alberto Demichelis This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and
140. ing the headset tuning parameter 56 Connecting the LAN ethernet cable 57 Installing additional cables 58 Wall mounting the IP Deskphone optional 59 Entering text 2 cee eee ee eee eee eee 60 Entering text using the IP Deskphone dialpad 61 Enabling and disabling the Ends Dialing feature 63 Configuring the dialpad to alphanumeric dialing 65 Entering text using the USB keyboard 66 Accessing the IP Deskphone 2 00055 68 LOGGING OM nce pe econ ates Balen Algae a ese EAN EEN 68 Automatic login 0 0 0 ee eee 69 Configuring the domain 00 eee ee eee 69 Password protection for domains 71 Selecting a language 0 c ee eee eee 71 Logging on to your Avaya 1140E IP Deskphone 73 Configuring the duration of the login 76 Logging on multiple user accounts 77 Timed lOGoff sesiapa tandepes Yee beta a ea daa a 77 Timed logoff while IP Deskphone is idle 77 Timed logoff while on a call 78 Selecting a location 0 0 00 eee 78 User Profile 0 0 0 0 0c cee ee 79 Confirmation logon screen 200000 eee eee 80 Logging off from the IP Deskphone 81 Making an emergency call 0 000 e ee eee eee 83 Configuring the Avaya 1140E IP Deskphone
141. installed and operated with a minimum distance of 20cm between the radiator and your body excluding the handset This transmitter must not be collocated or operated in conjunction with any other antenna or transmitter To prevent radio interference to the licensed service this device must be operated indoors only and should be kept away from windows to provide maximum shielding CORES IRIURE RSA CMe STARS VCC ORREL TSA BMH ETT CORRE KERETA SCLSRMELTO ETA ZO BEOSIAT LEY a VEEB REL THRE SL Rimes aleecd ce EPEE WRH EDT ELDR EELS SLT PE L Table 5 lists EMC compliance for various jurisdictions Table 5 EMC compliance Part 1 of 2 Jurisdiction Standard Description United FCC CFR 47 Part Class B Emissions FCC Rules for States 15 Radio Frequency Devices see Notes 1 and 2 Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia AS NZ CISPR22_ Class B Emissions Information New CISPR 22 technology equipment Radio Zealand disturbance Regulatory and safety information Table 5 EMC compliance Part 2 of 2 Jurisdiction Standard European Community EN 55022 Description Class B Emissions Information technology equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input
142. ireless technology headset Your IP Deskphone is equipped with a wireless audio gateway system to support Bluetooth wireless technology enabled headsets To open the Bluetooth Setup dialog box Do one of the following Double press the Headset key quickly Press the Prefs context sensitive soft key select Audio and then select Bluetooth Setup from the menu The IP Deskphone with SIP Software supports the Plantronics Voyager 510S Bluetooth wireless technology headset If the Bluetooth Setup menu appears dimmed or fails to open when you double press the Headset key the feature is not enabled on your IP Deskphone Before you can use a Bluetooth wireless technology headset with your IP Deskphone the system administrator must activate the feature Contact your administrator to inquire if Bluetooth wireless technology functionality is available for your use Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list Configuring the Avaya 1140E IP Deskphone Note Avaya recommends that you do not pair more than one headset of the same model because they have identical names in the Paired list To pair a wireless headset with your IP Deskphone Double press the Headset key to open the Bluetooth Setup dialog box The Enable Bluetooth check box is highlighted If the Bluetooth Setup menu fails to open when you double press the Headset
143. itive soft keys Select and Set Press the Goodbye Release key to terminate an active call When multiple calls are active press the Goodbye Release key to end the highlighted call Use the Goodbye Release to close menu navigation or cancel user tasks Press the Expand key to access the Instant m Messaging Log Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset Note The headset LED indicator on the Headset key lights to indicate that the headset is in use va O h Press the Hold key to put an active call on hold Press the Hold fixed key to return to a call on hold You can have several calls in a hold state Use the Dialpad to enter numbers and text To navigate to an item in a menu press the corresponding number on the dialpad to activate the item or continue navigate the list of items n When you receive a voice message the red ama Visual Alerter Message Waiting Indicator lights Also when the ringer sounds this indicator flashes When you receive an instant message IM avaya the blue Visual Alerter Feature Status Indicator lights gt g Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a feature key x Press the Services key to access the D _ Services following features 1 Search search in the local directory personal A
144. ive soft key Use the dialpad to select the Feature key that you want to view and then press the Remove context sensitive soft key or Press the Back context sensitive soft key to return to the previous menu Creating a feature key using the Copy key You can create a feature key for Speed Dial Call Forward or Send IM by pressing the Copy fixed key when you are viewing any of the following e a highlighted entry in an Address Book list e a highlighted entry of your Call Inbox or Call Outbox To designate a feature key by using the Copy key 1 IES Copy Open your Address Book Call Inbox or Call Outbox highlight the entry you want to use for the feature key and then press the Copy key Attention Additional features Select 3 Press the Up Down navigation key to highlight Speed Dial Call Forward or Send IM from the menu Note Presence and Do Not Disturb are not programmable by using the Copy key Press the Select context sensitive soft key Choose one of the following Press the Up Down navigation key to highlight the feature key to which to copy the information to and press Set Press the Feature key that you want to use for the service selected Use the dialpad to enter the label for the feature key Additional features 6 Press the Next context sensitive soft key to continue Continue to input information based on the selected service e
145. ject that is not on the list Press the abc 123 context sensitive soft key to toggle between alphabetic and numeric characters Use the dialpad to enter the Call Subject Receiving a call Figure 23 Incoming call screen Ln1 Chad Scott 08 29 8 00am Ge From Alex Smith alex smith comp com To Chad Scott chad companyb com Subject Daily Status Report Answer Redrct Decline Ignore _ Answering an incoming call When you can answer an incoming call you can choose one of four methods To answer an incoming call 1 Choose one of the following Answer Press the Answer context sensitive Lo soft key that activates a Handsfree call Lift the handset Press the Headset fixed key Press the Handsfree fixed key Receiving a call Receiving a call When you receive a call you are typically notified by the alerting ring and the incoming caller identification appears on the LCD screen The incoming call forces the screen to exit active menu activities and takes precedence over a pop up Instant Message IM Caller identification When you receive an incoming SIP call the Caller ID information appears on the LCD screen When you receive a call from a contact that is entered in the IP Deskphone Address Book the caller information appears as it is in the Address Book See Figure 23 on page 148 You can restrict the information displayed for incoming calls or for calls you make F
146. key presses and mouse movements do not cancel the screensaver e An incoming call displays showing caller ID and allows you to answer the call You cannot make outgoing calls except an emergency call and cannot view IMs or the Friends list until you unlock the IP Deskphone An Unlock context sensitive soft key appears on the screen You can unlock the IP Deskphone after answering the call e Pressing the Unlock context sensitive soft key prompts you to enter the password for the screensaver The primary user line key is displayed but not active during the password prompt to give an indication about whose password is in use e Picking up the handset and dialing digits activates the line function display for emergency calls only If you try to place an outgoing call a message is displayed and the screensaver starts again e f you make an emergency call while the screensaver is active the call is placed using the primary user Advanced features The Network menu is accessible to administrators double press of the services key even when the screensaver is active e f user defined passwords are allowed a mechanism to disable the screensaver allowing the administrator to reset the user defined password is accessible through the network menu This mechanism also invokes remotely from the IP Deskphone console through an SSH connection All expansion modules are cleared of programmed keys until the screensaver is deactiv
147. keys to access and select menu items Speed Dial A user defined feature key that you press to dial a preprogrammed SIP address or telephone number User interface This consists of screen displays that interact with the end user as a result of an action or event User Profile Your User Profile that contains your specific settings and data saved and available when you log on to the IP Deskphone Terms you should know Visual Alerter Message Waiting indicator This is an LCD or an LED signal that flashes to indicate that a message is waiting or when the ringer is on Index Symbols Ends Dialing 63 Numerics 3 way calling 207 A Action key 31 197 Active Call features 196 Address Book 148 Advance system features 262 Alphanumeric dialing 65 Answering a call 140 Audio key 32 B Backlight 88 Bluetooth wireless technology 121 C Call Forward 246 Call Forward feature key program ming 230 Call Inbox 176 Call Outbox 176 Caller identification 141 Conference calls 209 Configuring the phone 86 Connecting the components 50 Context sensitive soft keys 12 22 Copy key 19 155 244 D Date format 99 Directory key 21 Display screen contrast 86 Display screen icons 311 Do Not Disturb 249 Do Not Disturb feature key pro gramming 233 Domain 69 E Enter key 18 Entering Text 60 Erasing user data 269 Expand key 18 Expansion Module 16 51 60 343 Expansion Module
148. l Decline aa Reason foal Gad cal aaa 5 Choose one of the following Save Back Press the Save context sensitive or soft key to confirm the changes Press the Back context sensitive soft key to return to the previous menu without editing the Call Decline Reason Ignoring an incoming call You can terminate an incoming call alert without answering the call or sending a Decline Call reason by pressing the Ignore context sensitive soft key or by pressing the Goodbye fixed key The caller continues to hear the ringing tone but is unaware that you are ignoring the call You can set the Call Ignore feature to either Local or Network When Call Ignore is set to Local only that IP Deskphone is affected and it stops ringing when you press the Ignore context sensitive soft key When Call Ignore is set to Network and you press the Ignore context sensitive soft key the IP Deskphone stops ringing and a message is sent to the network indicating that you are busy at all SIP IP Deskphones you are logged on to and that server should stop trying to contact you To set the Ignore feature to Local or Network press the Prefs context sensitive soft key select Feature Options and then select Call Ignore Action from the menu Press the Change context sensitive key to Receiving a call change the Call Ignore setting to either Call Ignore Local or Call Ignore Network Note When you are on active call and you receive an incoming
149. l USB device such as a USB mouse or a USB keyboard into your IP Deskphone Connect the USB cable to the USB port on the back of the IP Deskphone Figure 12 Cable routing tracks and mounting holes S 3 S Method B Method A ie Wall mounting the IP Deskphone optional You can mount your Avaya 1140E IP Deskphone on a wall either by method A using the mounting holes on the bottom of the IP Deskphone stand or method B using a traditional style wall mount box with an RJ 45 connector and 15 centimeter cm 6 inch RJ 45 cord not provided Complete steps 1 7 as needed before you wall mount your IP Deskphone Using your IP Deskphone Method A 1 Press the wall mount lever and pull the IP Deskphone away from the stand as shown in Figure 13 on page 60 2 Use the stand cover the part you removed in Removing the stand cover on page 54 to mark the wall mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the IP Deskphone Four small pins on the bottom of the stand cover make marks on the wall 3 Use the marks as a guideline for installing the wall mount screws not provided Install the screws so that they protrude 3 millimeters mm 1 8 inch from the wall 4 Install the IP Deskphone stand mounting holes over the screw heads as indicated in Figure 12 on page 59 Method A You need to remove the IP Deskphone from the wall
150. le between alphabetic and numeric characters Choose one of the following Use the dialpad to enter a name for the new contact and press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Use the dialpad to enter a phone number or SIP address URI for the new contact The Address Book 5 Yes Do one of the following to complete the entry Press the Yes context sensitive soft key to add the contact to a group and then select the group for the contact to be added Press the No context sensitive soft key if you do not want to add the contact to a group and return to the address menu screen Press the Back context sensitive soft key to return to the previous menu Press the Ok context sensitive soft key to complete the entry and return to the Address Book menu Editing a contact in your Address Book You can edit a contact in your Address Book To edit a contact in your Address Book O e Press the Directory fixed key The Address Book a Cog 7 View Edit abc Next Back Press the Up Down navigation key to highlight the contact you want to edit and then press the View context sensitive soft key Press the Edit context sensitive soft key to edit the contact information Press the abc 123 context sensitive soft key to toggle between alphabetic and num
151. le for the Allow Addresses page e Add to add the entry content e Edit to select the current entry and edit the entry e Delete to delete the selected domain from the list e Back to return to the Answer Mode Settings screen Automatic remote firmware updates Note Your system administrator must enable Remote check for update for this feature to work Your IP Deskphone may be configured to perform automatic firmware updates If this feature is configured the IP Deskphone displays when a firmware update is scheduled to occur and Yes and No context sensitive soft keys are displayed If the IP Deskphone is idle and no key is pressed the firmware update begins in one minute If you press Yes the firmware download begins If you are using your IP Deskphone this includes on hold on a conference call or when your IP Deskphone is ringing and you press No the call is not disconnected and the firmware update does not occur The IP Deskphone displays the firmware download prompt again in three minutes a total of three times If after the third notification you press No or no key is pressed the firmware update does not occur Your IP Deskphone attempts the firmware download process again in two hours Note f you allow the update to proceed and the server is down the IP Deskphone does not ask for updates again Additional features Busy lamp field The Busy Lamp Field BLF is an alternate presence monitoring me
152. ll fulfill any of your particular purposes or needs This library is provided with all faults and the entire risk of satisfactory quality performance accuracy and effort is with the user libpng versions 0 97 January 1998 through 1 0 6 March 20 2000 are Copyright c 1998 1999 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 0 96 with the following individuals added to the list of Contributing Authors Tom Lane Glenn Randers Pehrson Willem van Schaik libpng versions 0 89 June 1996 through 0 96 May 1997 are Copyright c 1996 1997 Andreas Dilger Distributed according to the same disclaimer and license as libpng 0 88 with the following individuals added to the list of Contributing Authors John Bowler Kevin Bracey Sam Bushell Magnus Holmgren Third party terms Greg Roelofs Tom Tanner libpng versions 0 5 May 1995 through 0 88 January 1996 are Copyright c 1995 1996 Guy Eric Schalnat Group 42 Inc For the purposes of this copyright and license Contributing Authors is defined as the following set of individuals Andreas Dilger Dave Martindale Guy Eric Schalnat Paul Schmidt Tim Wegner The PNG Reference Library is supplied AS IS The Contributing Authors and Group 42 Inc disclaim all warranties expressed or implied including without limitation the warranties of merchantability and of fitness for any purpose The Contributing Authors and Gro
153. luding the conference URI and the maximum number of ports available for ad hoc conferencing While on an active call Figure 34 Domain page with conference parameters er ax CurDomain 01 011 Conf conference xyz o Max 4 The context sensitive soft keys available on the conference parameters page are as follows Domains Allows you to select the domain e Edit Opens the Edit Domain page that allows you to edit the conference details e Pgup Allows you to return to the previous page Done Allows you to confirm the details Edit Domain page The Edit Domain page displays the domain properties It appears in the format lt conferenceURI gt lt Max Ad hoc Ports gt Note An admin password is required to access the Edit Domain page Figure 35 on page 225 displays the Edit Domain screen with the conference details While on an active call Figure 35 Edit Domain screen 1000 5 Dom Conferen 01 01 12 20am Enter Conf URI and Ports S Conf conference xyz com 2 Max 4 y abc To edit the conference properties and maximum number of ports press the Edit context sensitive soft key to display the Domain Conference Edit screen Figure 36 on page 225 provides an example of the Domain Conference Edit screen Figure 36 Domain Conference Edit screen Name byw com 1 47 11 15 51 5060 2 10 1 2 4 5060 i Conf conference xyz com 4i The context sensitive soft keys availabl
154. menu Configuring the Avaya 1140E IP Deskphone Selecting a language The display is available in multiple languages A maximum of five languages are accessible through the IP Deskphone The system administrator determines which languages are available for your IP Deskphone To select a language Prefs 1 Press the Prefs context sensitive soft a key and then select Language The current language displays Change 2 Press the Change context sensitive soft key to change the language a 3 Press the Up Down navigation key to 4C d scroll and highlight the desired language for example German Deutsche 4 Choose one of the following Select Back Press the Select context sensitive or soft key to save the desired language and return to the previous screen Press the Back context sensitive soft key to keep the existing configurations and return to the Preferences menu Configuring the Avaya 1140E IP Deskphone Selecting the date and time format Several date and time formats are available Formats are based on the 12 hour and 24 hour clocks To select a date format Prefs pm 1 Press the Prefs context sensitive soft key select Misc Options and then select Time Change 2 Press the Change context sensitive soft p key 3 Press the Up Down navigation key to f A E j highlight Date Format in the menu Change Ld 4 Press the Change context sensitive soft k
155. mer increase the handset volume or press the Volume fixed key to decrease the handset volume 4 Volume J Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Set Back Press the Set context sensitive soft key to configure the selected volume or Le Lee and return to the Voice menu Press the Back context sensitive soft key to keep the existing configurations and return to the Voice menu You can adjust the handsfree mode volume on the IP Deskphone Configuring the Avaya 1140E IP Deskphone To adjust the handsfree mode volume Prefs 1 Press the Prefs context sensitive soft Ld key select Audio select Voice and then select Handsfree 2 To adjust the handsfree volume use one of the following methods Press the Left Right navigation key 4 lt a D to increase or decrease the volume of the handset Press the Volume fixed key to SCDE Volume increase the handset volume or press the Volume fixed key to decrease the handset volume i Volume Note To adjust the volume during a call use only the Volume and Volume fixed keys 3 Choose one of the following Set Back Press the Set context sensitive soft key to configure the selected volume or a Ll and return to the Voice menu Press the Back context sensitive soft key to keep the existing configurations and return to the Voice
156. ming call 0 0 00 eee 144 The Address Book 0 000 cece eee eee eee 147 Viewing the Address Book 000 eee eee eae 147 Initiating a call from the Address Book 148 Adding a contact to your Address Book 150 Editing a contact in your Address Book 151 Copying information to the Address Book 154 Searching for a contact in the Address Book 157 Using the Search feature in the Address Book 158 Using the Search feature 00000200 158 Using Local Search 0 000 c eee eee 158 Using Global Search 00 0 eee eee 160 Call INDOK vie sce skara bccente We aN Pete Rpg eee eo ects 164 Accessing the Call Inbox 0 0 02 eee eee 165 Managing calls in the Call Inbox while not ona call 165 Viewing the details of a call in the Call Inbox 168 Managing missed calls 000 eee eee 169 Missed Calls Notification 000 e eee ee 170 Initiating a call from the Call Inbox 172 Deleting calls in your Call Inbox 0 174 Accessing the calls in your Call Inbox during a call 175 Call OUTBOX 0 ooi 5 0 eee ee eee tana Ra Oe a 176 Accessing the Call Outbox 2 2200055 177 Managing calls in the Call Outbox while not on a call 177 Initiating a call from the Call Outbox 178 Deleting calls from your Call Outbox
157. mode setting lists the following items e Disable to the disable the screensaver Advanced features Enable no password to enable the screensaver with a password free mode e Enable with password to enable the screensaver with a password mode The following are the options available for the screensaver settings menu e Select to select the currently highlighted setting e Back to dismiss the screensaver mode menu Note Some options may not appear depending on configuration Disabling the Screensaver displays a message confirming your selection Figure 59 on page 325 displays the screensaver disable message screen Figure 59 Screensaver disabled message Screensaver Screensaver is now disabled Ok Enabling the screensaver in no password mode displays a message confirming your selection Figure 60 on page 326 displays the screensaver enable message screen Advanced features Figure 60 Screensaver enabled message J User il Screensaver Screensaver is now enabled Ok CC OC Co oo Note If the device configuration does not allow the use of a password free screensaver this menu option is unavailable to you Enabling the screensaver in password protected mode prompts you to enter the password before logging in The screen lets you launch the user defined password definition screen if it is enabled in the configuration The text on screen displays Ent
158. mpt aaa er gg Note Use the left navigation key to backspace and remove a previous user ID Accessing the IP Deskphone Press the Login context sensitive soft key If Authentication is enabled by your system administration you are presented with the Authentication ID screen The authentication ID is autofilled with your user ID If Authentication is not enabled a new screen appears and prompts you for your password a Press the abc 123 context sensitive soft key to toggle between alphanumeric or numeric input b Use the dialpad to enter your authentication ID login at the prompt c Press the Login context sensitive soft key A new screen appears and prompts you for your user password Accessing the IP Deskphone aaa 4 Enter your password by using the a agp dialpad aaa nog Note 1 When you enter your password the last character entered appears However all previous characters are hidden Note 2 When you enter your password and you use the navigation key to backspace you erase all the characters and must completely reenter your password again Next 5 Press the Next context sensitive soft a key Cancel Note You can cancel the login process Le by pressing one of the following keys Cancel D EB a O Quit Quit Accessing the IP Deskphone Configuring the duration of the login After you enter your logon ID and password the Duration screen appears You can
159. n position To avoid damaging your IP Deskphone press the wall mount lever located under the Handsfree key as indicated in the previous figure to release the base and pull it away from the IP Deskphone Removing the stand cover To access the cable routing tracks and attach cables you must remove the stand cover Pull upward on the center catch as indicated in the following figure and remove the stand cover The cable routing tracks are now accessible Using your IP Deskphone Figure 11 Remove the stand cover Tilt lever button Center Catch Handset cord exit Connecting the AC power adapter optional Your 1140E IP Deskphone supports AC power or Power over Ethernet PoE options including IEEE 802 3af standard power To use local AC power use only the Avaya approved Global Power Supply NTYS17xxE6 You can order the Avaya approved AC adapter separately WARNING Use only the approved Avaya Global Power Supply with your 1120E IP Deskphone Using your IP Deskphone To use PoE where power is delivered over the CAT5 cable your connected LAN must support PoE If you use PoE you do not require an AC adapter WARNING If you are connected to a PoE connection do not use the AC power adapter Connecting the handset Use the following procedure to connect the handset to the IP Deskphone 1 Connect the end of the handset cable with a short straight section to the handset 2 Con
160. nced Adapter has an extra port to connect an external alerter If there is an external alerter attached the external alerter is kept synchronized with the Message Waiting LED Attached Indicator When a Avaya USB Mobile or Enhanced headset is connected to the IP Deskphone after enumeration the IP Deskphone flashes the LEDs on the headset for a short duration to indicate the headset is ready to use Back Light Both adapters have a back light to allow easy identification of the adapters If the back light is enabled in the headset screen the back light of the adapter turns on after enumeration Message Waiting If there is voice message waiting on the IP Deskphone the IP Deskphone turns on the red message waiting LED on the IP Deskphone and on the adapter The IP Deskphone turns off the red message waiting LED if there is no voice message waiting Configuring the Avaya 1140E IP Deskphone Feature Description External Alerter The Avaya USB Enhanced Adapter has a port to allow an External Alerter large LED indicator to attach to the adapter The IP Deskphone uses HID commands to keep the External Alerter synchronized with the red Message Waiting LED on the IP Deskphone and on the adapter Incoming Call When there is an incoming call the IP Deskphone sends an alerting event to the adapter The red Message Waiting LED flashes to indicate there is an incoming call on the IP Deskphone
161. ndard 02 03 This document is up issued to support SIP Firmware for IP Phone 1140E Maintenance Release 1 1 January 2007 Standard 01 02 Contents Welcome lt 2 055 552 kara ANLARINA ie eed eee Sale bo 15 Basic features 0 00 c eee es 15 IP Deskphone controls 00000 eee ee eaes 16 Avaya 1140E IP Deskphone display 22 Cleaning the IP Deskphone LCD display screen 22 Context sensitive soft keys 2 0 2 00 e eee eee 23 Idle display screen after dial pad input 30 In call context sensitive soft keyS 000 31 Navigation keys 1 0 0 0 eects 40 Using a USB Mouse 220000 cee eee eee 43 Available Avaya 1140E IP Deskphone Call features scwcd ae daheoued ewe headed ee 43 Security features anaa 02000 44 Secure connection 0 0 cee ee eee 44 Regulatory and safety information 46 OUR EEE ELE Rae acne tae act ae aided Seabee GA ADs 49 DenAn regulatory notice for Japan 49 Using your IP Deskphone 20000e eee eeee 50 Getting Started 0 0 ee eee 50 Before you begin 00 eee eee 50 Connecting the components 0 00 51 Removing the stand cover 05 54 Connecting the AC power adapter optional 55 Connecting the handset 00 55 Connecting the headset optional 56 Select
162. ne of the following Toenter the selected folder press the Select context sensitive soft key To delete contents of the selected folder press the Delete context sensitive soft key Note Folders cannot be deleted because they are on the IP Deskphone Ifyou are at the root folder of the flash disk press the Exit context sensitive soft key to return to the previous menu Ifyou are already inside the folder press the Back context sensitive soft key to return to the previous menu Advanced features To delete a user profile Delete pa Back To delete a sound file C d Z7 Delete Back Press the Up Down navigation key to highlight the user profile you want to delete Choose one of the following Press the Delete context sensitive soft key to delete the highlighted user profile from the list Press the Back context sensitive soft key to return to the previous menu Log off or restart the IP Deskphone to complete the process Press the Up Down navigation key to highlight the sound file you want to delete Choose one of the following Press the Delete context sensitive soft key to delete the highlighted sound file from the list Press the Back context sensitive soft key to return to the previous menu Advanced features To delete a language file TS 1 Press the Up Down navigation key to highlight the language file
163. nect the end of the handset cable with the long straight section into the RJ 9 handset jack marked with the 4 symbol on the back of the IP Deskphone 3 Forma small bend in the cable 4 Thread the handset cord through the channels in the stand so that it exits behind the handset on the right side using the handset cord exit in the stand base marked with the symbol as shown in Figure 11 on page 55 Using your IP Deskphone Connecting the headset optional Perform the following procedure to connect the optional headset to the IP Deskphone 1 On the back of the IP Deskphone plug the headset connector into the RJ 9 headset jack marked with the 3 symbol 2 Thread the headset cord along with the handset cord through the channels in the stand so that the headset cord exits the channel marked with the 3 symbol Selecting the headset tuning parameter You can select a headset from the following list of supported headsets e Type 1 Monaural and Binaural headset Monaural headset Plantronics Model number H251N Part number 64338 01 with cable Model Number A10 Part Number 66268 02 Binaural headset Plantronics Model number H261N Part number 64339 01 with cable Model Number A10 Part Number 66268 02 e Type 2 Monaural and Binaural headset Monaural headset Plantronics Model number HW251N Part number 75100 06 with cable Model Number A10 Part Number 66268 02 Binaural headse
164. nected to your IP Deskphone To configure the amount of time the LCD screen remains backlit Prefs 1 Press the Prefs context sensitive soft Ld key select Display Display Settings and then select Backlight from the menu A 2 Press the Left Right navigation key to IED increase or decrease the length of time gt you want the idle screen to remain backlit Configuring the Avaya 1140E IP Deskphone 3 Choose one of the following Press the Apply context sensitive soft key to configure the length of time for the phone to remain backlit and return to the Display menu Apply Cancel or Press the Cancel context sensitive soft key to keep the existing configurations and return to the Display menu Configuring Menu Auto back out You can use the Menu Auto back out feature to configure the time interval required for the IP Deskphone to go back to the idle screen when the IP Deskphone is left inactive To configure Menu Auto back out Prefs 1 Press the Prefs context sensitive soft eme key choose Display and then Menu Auto back out 2 Choose one of the following Select Back Press the Select context sensitive or soft key Press the Back context sensitive soft key to return to the previous menu Configuring the Avaya 1140E IP Deskphone Z 3 Press the Up Down navigation key to 1Co scroll through the screen and choose the required time interval Choose one of the foll
165. ng system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you 397 Third party terms have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipien
166. notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler END OF TERMS AND CONDITIONS Libpng The following component is licensed under libpng license Libpng 1 2 37 June 4 2009 Libpng License This copy of the libpng notices is provided for your convenience In case of any discrepancy between this copy and the notices in the file png h that is included in the libpng distribution the latter shall prevail Third party terms COPYRIGHT NOTICE DISCLAIMER and LICENSE If you modify libpng you may insert additional notices immediately following this sentence libpng versions 1 2 6 August 15 2004 through 1 2 34 December 18 2008 are Copyright c 2004 2006 2008 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 2 5 with the following individual added to the list of Contributing Authors Cosmin Truta libpng versions 1 0 7 July 1 2000 through 1 2 5 October 3 2002 are Copyright c 2000 2002 Glenn Randers Pehrson and are distributed according to the same disclaimer and license as libpng 1 0 6 with the following individuals added to the list of Contributing Authors Simon Pierre Cadieux Eric S Raymond Gilles Vollant and with the following additions to the disclaimer There is no warranty against interference with your enjoyment of the library or against infringement There is no warranty that our efforts or the library wi
167. nsitive soft keys that you can use to access menu items Table 1 Menu items accessed through context sensitive soft keys Part 1 of 7 Function Press the Redial context sensitive soft key to redial the last dialed num Redial or NewCall ber If there is no stored redial number the NewCall context sensitive soft key appears and has the same effect as pressing the primary user line key dial prompt Table 1 Menu items accessed through context sensitive soft keys Part 2 of 7 abc or 123 Function Press the abc context sensitive soft key to toggle between alpha and numeric input modes To type letters the abc context sensitive soft key must be displayed To type numbers press the abc context sensitive soft key to display the 123 context sensitive soft key on the menu list Press the Msgs context sensitive soft key to access the following features 1 Voice Mail use to call your Voice Mail number Instant Messaging use to access the Instant Messaging Inbox Outbox Table 1 Menu items accessed through context sensitive soft keys Part 3 of 7 Function Press the More context sensitive soft key to select a new menu list of context sensitive soft keys three menu lists are available When you press the More context sensitive soft key a different selection of context sensitive soft keys appears If you press the More context sensi
168. nswer key e Pick up the Handset If you choose not to answer the call you can press one of the following keys Redrct Redirects the call to another party or number Decline Rejects the call and provides the caller with fast busy and no option to go to voice mail You can provide a reason for declining the call Ignore Stops call ringing Quick reference Making an emergency call To make an emergency call logging on is not required Choose one of the following options Lift the Handset and dial the emergency number e Press the Handsfree key and dial the emergency number e Press the Headset key and dial the emergency number Initiating a conference call 1 During acall press the Conf Context sensitive soft key Enter the SIP address or phone number or select an entry from the Address Book Inbox or Outbox and complete the call 3 Press the Join key select Conference and press the OK key to create a conference call You can continue to add more callers to the conference call by repeating the above steps Sending an Instant Message IM Press the Expand key or press Msgs gt Instant Messaging to access the Instant Messaging menu 1 Press New IM 2 Enter the address or do the following Press the Address Book key Inbox key or the Outbox key Use the navigation keys to scroll to the required entry Press the Select key 3 Enter the message and press Send IM
169. ny particular purpose Please cite the author in any work or product based on this material Authors Anton Butanayev Denis Vakatov Vladimir lvanov END OF TERMS AND CONDITIONS GNU The following component is licensed under the GNU General Public V2 license libstdc Copyright C 1989 1997 1998 1999 Free Software Foundation Inc GNU General Public V2 License GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not Third party terms allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for
170. o alphabetic input Then press the number 2 key once If you want to enter the upper case letter C press the number 2 key six times You can cycle through the letters and the numeral by pressing the number button repeatedly To create names or words that contain two adjacent letters that appear on the same button for example the word press you can do the following 1 To enter the first character press the dialpad key 6 2 Pause briefly Using your IP Deskphone To enter the next letter press the dialpad key 6 twice to cycle to the letter r When entering alphanumeric information the 1 key on the dialpad represents the characters in Table 7 on page 63 To enter a special character press the dialpad number 1 to cycle through the characters until you reach the one you need For example to enter a question mark press the number 1 key eight times Table 7 Alphanumeric characters for dialpad key 1 Part 1 of 2 Character Name at period dash _ underscore amp ampersand apostrophe i carat question mark exclamation point left parentheses right parentheses comma backslash forward slash colon Using your IP Deskphone Table 7 Alphanumeric characters for dialpad key 1 Part 2 of 2 Character Name semi colon tilde equal plus 1 numeral 1 Note No letters are associated with t
171. o end a handsfree call oe Goodbye Press the Goodbye key To mute a handsfree call re A Mae 1 Press the Mute key The LED indicator lights UM 2 Press the Mute key again to return to a re two way handsfree conversation To switch from the handsfree to handset mode Lift the handset To switch from the handset mode to handsfree mode td Manistee 1 Press the Handsfree key The LED indicator lights with a solid red light 2 Replace the handset Making a call To use a headset 1 Connect the headset to the headset jack or the handset jack On Headset N 2 Press the Headset key The LED indicator lights aT Goodbye 3 Press the Goodbye key or press the button on the wireless headset if equipped to release a call To switch from handsfree to headset oOo Headset A 1 Press the Headset key The LED indicator lights Making a call To enter a call subject from a list Subject C bza Select amman New Press the Subject context sensitive soft key to send a Call Subject with the call you are making A list of Call Subjects appears on the LCD screen Choose one of the following Press the Up Down navigation key to highlight the Call Subject you want to use and press the Select context sensitive soft key The IP Deskphone sends the Call Subject to the contact you are calling Press the New context sensitive soft key to create a new Call Sub
172. of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Redial abc Msgs More Idle display screen after dial pad input After you enter information using the dial pad there is no dial tone or preceding line selection the context sensitive soft keys displayed on the idle screen appear as shown in Figure 7 on page 45 Figure 5 Idle display screen after dial pad input Table 2 on page 31 lists the context sensitive soft keys that you can use to access menu items after dial pad input Table 2 Menu items accessed after dial pad input through context sensitive soft keys Send Press the Send context sensitive soft key to dial out the user input using the primary login of the IP Deskphone User input is run against the dialing plan abe or 123 Press the abc or 123 context sensitive soft key to toggle between alpha and numeric input mode Subject Press the Subject context sensitive soft key to set a subject line to your outgoing call before pressing the Send context sensitive soft key Exit Press the Exit context sensitive soft key id to clear the user input and return to the initial idle screen that displays the following context sensitive soft keys Redial abc Msgs More See Figure 4 on page 24 shows the context sensitive soft keys while the IP Deskphone is in the idle state on page 2
173. on On hook On the phone d On hold tnih Call Forward A Do Not Disturb RE Outgoing call Incoming call ringing a Missed call my Instant messaging Icon New unread Fa Third party terms Third party terms Third Party Terms for Avaya 11xx 12xx sw release 3 0 thru 4 0 Aug Nov 2010 Certain portions of the product Open Source Components are licensed under open source license agreements that require Avaya to make the source code for such Open Source Components available in source code format to its licensees or that require Avaya to disclose the license terms for such Open Source Components For a period of three years from your date of purchase of a product containing any of the software listed below from Avaya Inc any Avaya affiliate or an authorized Avaya reseller we will provide upon request a complete machine readable copy of the source code for such Open Source Component on a medium customarily used for software interchange for a charge no more than our cost of physically performing source distribution To get access to the source code you may contact Avaya at 408 577 7666 The Open Source Components are provided AS IS ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR THE CONTRIBUTORS OF THE OPEN SOURCE COM
174. one format for your IP Deskphone To select a time format Prefs m Change Press the Prefs context sensitive soft key select Misc Options and then select Time Press the Change context sensitive soft key Configuring the Avaya 1140E IP Deskphone Z 3 Press the Up Down navigation key to 1Co highlight Time Format in the menu 4 Change 4 Press the Change context sensitive soft key change the date format FS 5 Press the Up Down navigation key to Ii scroll and highlight a time format z 12 hour 24 hour French 6 Choose one of the following Select Back Press the Select context sensitive or soft key to save the time format and return to the Time Format menu Press the Back context sensitive soft key to keep the existing configurations and return to the Time Format menu USB headset You can attach only one USB headset to the IP Deskphone If you add an additional USB headset the IP Deskphone ignores it without any message When you connect the USB headset to the USB port of the IP Deskphone the IP Deskphone configures the headset to work with it Table 9 on page 104 lists the types of USB headsets that work with the IP Deskphone Configuring the Avaya 1140E IP Deskphone Table 9 Supported USB headset types Headset type Frequency Avaya Enhanced USB headset adapter 8 KHz Avaya Mobile USB headset adapter 8 KHz Plantroni
175. ontext sensitive soft key to place the current call on hold and activate the call you want to connect to Note The Actvate context sensitive soft key never appears at the same time as the Audio context sensitive soft key While on an active call Press the more context sensitive soft key to select a new menu list of context sensitive soft keys more When you press the more context sensitive soft key a different selection of context sensitive soft keys appears e Ifyou press the more context sensitive soft key once from the first menu list you access the following context sensitive soft keys Trnsfer RlsCall Join more e Ifyou press the more context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Conf Audio NewCall more e Ifyou press the more context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys Prefs l more When you press the more context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list Trnsfer Press the Trnsfer context sensitive soft key to transfer the current call RlsCall Press the RlsCall context sensitive soft key to release or hang up the highlighted call While on an active call Join Press the Join context s
176. or address was previously entered Press the Msgs context sensitive soft key and then select Voice Mail from the Messages menu to access your voice mail Press the Speed dial feature key that you programed to call with a commonly used or important phone number or SIP address Note You can program a feature key to use as a Shortcut to dial a number or a SIP address For more information see To program a Speed Dial feature key on page 248 Press the Send context sensitive soft key to immediately initiate the call Note The IP Deskphone automatically initiates a call shortly after you enter the SIP address or phone number Making a call Making a call using on hook dialing You can make a call by using on hook dialing Enter the SIP address or the phone number before going off hook Note When you use this method you cannot toggle between alphabetic or numeric input To make a call using on hook dialing Baa 1 Dial the number or SIP address 2 Continue the call by using one of the Chad following methods Press the line feature key Press the headset fixed key Press the Handsfree fixed key 3 To terminate the call choose one of the following Replace the handset into the cradle ae Goodbye Press the Goodbye key Making a call Using handsfree calling While on an active call you can switch between the handset and handsfree mode T
177. or more information see Configuring Privacy settings on page 273 When you receive an incoming call you can do one of the following e Answer an incoming call See Answering an incoming call on page 148 e Redirect an incoming call See Redirecting an incoming call on page 149 e Decline an incoming call See Declining an incoming call on page 151 e Ignore an incoming call See Ignoring an incoming call on page 156 Receiving a call Redirecting an incoming call When you receive a call you can choose to redirect the call to another destination without answering the call To redirect a call press the Redrct context sensitive soft key To enter a SIP address or phone number where you want the call redirected use one of the following methods e Enter the SIP address or phone number by using the dialpad e Select a contact from the Address Book Call Inbox or Call Outbox To redirect an incoming call by using the dialpad Redrct 1 Press the Redrct context sensitive soft key to redirect an incoming call The LCD screen prompts you to enter an address to which you want the call directed ae 2 Use the Dialpad to enter a phone Ga a number or SIP address a Note Do not use the key to end dialing when you redirect a call The call returns a busy signal and does not connect Receiving a call Redrct 3 To redirect the call to the address you Clear _
178. or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY
179. or your Avaya 1140E IP Deskphone Contact your service provider or system administrator to determine if this feature is available The 3 way Call feature joins two calls on your IP Deskphone into one 3 way call You and the other two callers can speak together When you join more than two calls into one call you must use the conference call feature Your IP Deskphone manages the 3 way call and the server manages a conference call For more information see Configuring a conference call on page 221 To activate the 3 way Call feature 1 Press the Join context sensitive soft key with either call and then select 3 way Call from the menu Join The IP Deskphone joins the two calls and creates a new call that appears on the LCD screen as 3 way Call For more information see Figure 32 3 way Call on page 220 Figure 33 on page 223 shows the IP Deskphone display screen when a 3 way Call is in progress While on an active call Figure 32 3 way Call chad ao chad 10 53 o EPE gt Sara Jones gt Robert Smith Action Serves Audio Note 1 If you receive a new call during a 3 way call you can answer the new call as usual The IP Deskphone automatically puts the 3 way Call on hold If you want to join the new caller to a 3 way call you must initiate a conference call with the server and join all callers to the conference call Note 2 f the host of a 3 way call presses the hol
180. ou can initiate a new call by using any of the following methods e Initiating a call using the active call context sensitive soft key menu on page 209 e Initiating a call from the Address Book on page 160 e Initiating a call from the Call Inbox on page 185 e Initiating a call from the Call Outbox on page 191 While on an active call Initiating a call using the active call context sensitive soft key menu You can initiate a call using the active call context sensitive soft key menu To initiate a call using the active call context sensitive soft key menu Conf 1 Choose one of the following Press the Conf context sensitive soft key while on a call More While on acall press the More context sensitive soft key and then the NewCall context sensitive soft NewCall key The IP Deskphone produces a dial tone 2 Choose one of the following Baa Use the dial pad to dial the number a a or SIP address aaa Bow Note This places the current call on hold if it is not already on hold and you can continue to initiate the call as normally Back Press the Back context sensitive soft key to return to the in call screen While on an active call Call Waiting While you are on an active call and you receive an incoming call You are notified of an incoming call by a message on the LCD screen and a notifying beep Answering the new call places the
181. ound image eee eee 274 Selecting an image screen 000 eee eee 274 Service Package Group Support 276 speed Dial LISt 24 osc kas ce ela wae te bare eeted ven 284 Speed Dial List screen 0 0 0 cee 285 Auto retrieve flag 0 0 cece eee 286 USB Flash memory device support 287 Notes on File Manager 000e eee eee 293 Visual indicators 000 0c eee 296 Display screen icons 2 000 cece eee eee 296 Visual Alerter Message Waiting Indicators 299 Quick reference 0 0 cee ee 300 FIX d Keys gona vrdi Ae ee ee eee ee eae 300 Commonly used functions 0 0 0 0 eee eee 303 Context sensitive soft keys 00 ce eee eee 305 Display Screen icons 0 2 0 eee 309 Third party terMS 0 cece 393 Third Party Terms for Avaya 11xx 12xx sw release 3 0 thru 4 0 Aug Nov 2010 0 0 0 cece 393 GN ek ats dines ite gad amos a Pipe Olathe ad aala 394 ANID ote asirda wee oeed ewes ea EAEE ae ee Taa aces 401 LIDPNG deserri aa eae det Cee ae Bae 401 Kem random 00 eee 404 Wehar functions 0 000 405 HDPE salve adores ddd were a a ae 406 FREK 264 ede pyacih eetdd eure edasahe ved eek 23 407 Terms you Should kKNOW cece eee eee eee 409 Welcome Your Avaya 1140E IP Deskphone brings voice and data to your desktop The IP Deskphone connects directly
182. owing values Never 10min 5min 2min 1min 30sec 15sec Note The Never option turns off Menu Auto back out 4 Choose one of the following Select Back Press the Select context sensitive br soft key to configure the Auto back out time to the selected highlighted value and return to the Display menu Press the Back context sensitive soft key to dismiss the Auto back out time menu and return to the Display menu Note When you enter the Auto back out menu the current configuration for the Menu Auto back out time is pre selected highlighted on the list When you press the Select context sensitive soft key the time interval is flagged to commit to the configured preferences done after the idle screen is displayed and is used for menu auto back outs from that point forward Configuring the Avaya 1140E IP Deskphone Selecting a ring pattern You can use the ring pattern feature to select the ring pattern for an incoming call To select the ring pattern for an incoming call Prefs p Tol Select Test Back Press the Prefs context sensitive soft key select Audio select Tones and then select Ring Pattern Press the Up Down navigation key to scroll through and highlight the different ring patterns displayed on the LCD screen Choose one of the following Press the Select context sensitive soft key to configure the ring patte
183. pilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License END OF TERMS AND CONDITIONS Third party terms Zlib The following component is licensed under zlib license Zlib 1 2 1 Zlib License zlib h interface of the zlib general purpose compression library version 1 2 4 March 14th 2010 Copyright C 1995 2010 Jean loup Gailly and Mark This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plainly marked as such and must not be misrepresented as being the original software 3 This
184. pment 1f you use any other equipment it may cause failures malfunctioning or tire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury se ARmMeRSIIO RACH AFOTETTREES rT BRAK ACA AE Nld ADFRAIXABEN THIET MT REM Eme AHS AAR BERUNAOBRE AILSA PREFER KKORALTSCERBVET BAN CHET HROBRI F SOS ALLEI EO LittS SRE TOES RO PARRCEASSMORACROCCMHYIET Using your IP Deskphone Using your IP Deskphone After you familiarize yourself with the IP Deskphone features you can start to use the IP Deskphone Getting Started This section provides information about how to use the IP Deskphone Carefully read each section before you operate the new IP Deskphone The following sections describe details about the IP Deskphone e Before you begin on page 51 e Connecting the components on page 52 e Entering text on page 61 e Accessing the IP Deskphone on page 69 e Configuring the Avaya 1140E IP Deskphone on page 87 Before you begin CAUTION Damage to Equipment Do not plug your Avaya 1140E IP Deskphone into a regular telephone jack This can result in severe damage to the IP Deskphone Consult your system administrator to ensure that you plug your IP Deskphone into a 10 100 1000 BaseT Ethernet jack CAUTION Your IP Deskphone is designed for use in an indoor environm
185. prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF Third party terms USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE END OF TERMS AND CONDITIONS Libjpeg The following component is licensed under libjpeg license Libjpeg Libpeg License This software is copyright C 1991 1998 Thomas G Lane All Rights Reserved except as specified below Permission is hereby granted to use copy modify and distribute this software or portions thereof for any purpose without fee subject to these conditions 1 If any part of the source code for this software is distributed then this README file must be included with this copyright and no warranty notice unaltered and any additions deletions or changes to the original files must be clearly indicated in accompany
186. r IP Deskphone and you can use the wired headset To use the wireless headset again you must perform the pairing and activation procedure Making a call Making a call This section describes the methods you can use to make a call You can make a call from your IP Deskphone using one of the following e Making a call using off hook dialing on page 136 e Making a call using on hook dialing on page 138 You can also initiate a call while using one of the following features e The Address Book on page 159 e Call Inbox on page 177 e Call Outbox on page 189 e Instant Messaging on page 196 Making a call Making a call using off hook dialing To make a call using off hook dialing C on 1 Make a call by using one of the following off hook dialing methods Press the Line feature key Lift the handset Press the Headset fixed key Press the Handsfree fixed key The IP Deskphone produces a dial tone 2 You can make a call using one of the following methods Enter the phone number or SIP address by using the dialpad Note The abc 123 context sensitive soft key toggles between alphabetic and numeric input Alex Making a call Redial eT VMail Send Press the Redial context sensitive soft key to dial the last dialed number Note The Redial context sensitive soft key only appears if a number
187. r Mike Address tom companya com The Program Key screen displays the following e Key programmed feature key number e Labellabel used for the feature key Service services programmed to the feature key such as Speed Dial Call Forward Do Not Disturb Send IM Presence e User current user to whom the programmed feature key is associated e Address SIP address for the feature key when programmed for Speed Dial Call Forward and Send IM Additional features Note f you to try to view a feature key that is not programmed the IP Deskphone displays the message Program Key Not Available Key is empty To edit a feature key 1 To select a feature key to edit do one of the following Press the Up Down navigation key to scroll through the feature keys to q Ce D highlight the one you want to edit and then press the Edit context sensitive soft key Press the Feature key that you want p to edit and then press the Edit context sensitive soft key Use the dialpad to select the aaa Feature key that you want to view Ga and then press the Edit context aga sensitive soft key aaa The Program Key screen opens as shown in Figure 41 on page 246 Back 2 Press the Back context sensitive soft o key to return to the previous screen Figure 41 on page 246 shows the edit feature key screen Additional features Figure 41 Edit feature key screen
188. r Call Inbox the new call message no longer appears on the LCD screen The new calls are stored as missed calls To view missed calls Msg Inbox er Msg Inbox All Delete Press the Msg Inbox fixed key and then press the Missed context sensitive soft key Press the Up Down navigation key to highlight a call from the list of missed calls Press the Right context sensitive soft key to view the details of the missed call Note You manage the missed call the same as any call that is in your Call Inbox For more information see Viewing the details of a call in the Call Inbox on page 181 and Initiating a call from the Call Inbox on page 185 To view all the calls in the Call Inbox press the All context sensitive soft key To delete the highlighted missed call or all missed calls press the Delete context sensitive soft key For more information see Deleting calls in your Call Inbox on page 187 Note The IP Deskphone deletes only the missed calls from the Call Inbox Exit 6 To exit the Inbox and return to the idle IP a Deskphone screen press the Exit context sensitive soft key Missed Calls Notification You can change the call log behavior so that the message xx new calls is cleared by entering the Inbox without having to select each missed call Figure 27 on page 183 displays the Message options screen Figure 27 Messages screen 4 Voice Mail Setting
189. r mouse Note Powered downstream 1 1 compliant USB hubs are supported including USB 2 0 hubs if they offer USB 1 1 backwards compliancy automatic Dynamic Host Configuration Protocol DHCP network configuration hearing aid compatibility Wireless headset support using Bluetooth wireless technology compatible up to Bluetooth 2 1 F Bluetooth Note Backward compatible for Bluetooth 1 2 headsets Simple Secure Pairing is supported with Bluetooth 2 1 compliant headsets e secure digits when accessing voice mail during a call e dialing a call from the Inbox e the capacity to attach up to three Expansion Modules for IP Deskphones 1100 Series adding up to 54 programmable feature keys IP Deskphone controls Figure 2 shows the Avaya 1140E IP Deskphone Figure 2 Avaya 1140E IP Deskphone User defined feature keys Feature Status Indicator visual Alerter Message Waiting Indicator Handset High resolution graphical display screen Speaker Context sensitive soft keys Goodbye Expand Headset Hold Handsfree Dialpad This section describes the controls on your IP Deskphone Your IP Deskphone can have fixed keys with icons or with labels This document presents both versions of the fixed key Co The keys on either side of the LCD display area are User defined feature keys with labels on the LCD The system administrator can reserve some keys for specific functions during tasks and
190. red is automatically made the active device To make a different headset active do the following Press the Right navigation key one or more times to highlight the Set button next to the Set Active Device item Press the Enter context sensitive soft key The message Set active device name appears meaning that the headset named is now the active headset and is used when you press the headset key Press the Exit context sensitive soft key to exit to the main display Changes are saved automatically Take special care when using a dual pairing type of Bluetooth wireless technology headset This type of headset can be paired to the base of the headset as well as to the IP Deskphone If the headset is paired to both and the IP Deskphone is the second device then following applies Press the Headset key e Ifa single tone sounds the headset is connected to the base If a double beep sounds the headset is connected to the IP Deskphone Configuring the Avaya 1140E IP Deskphone e Ifthe base is powered off the headset is only paired to the IP Deskphone and you can press the telephone key to connect to the IP Deskphone Note Unless you need to dual pair a headset operating the headset with the IP Deskphone is simpler if the headset is only used with its charging only base You should power off the desktop telephone base if it is not in use Interaction with wired headsets If you connect
191. refs context sensitive soft Prefs key and then select Misc Options Highlight Alpha Dialing and then press the Change context sensitive soft key 2 Choose one of the following On Back Press the On context sensitive soft r key to turn on alphanumeric dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu To disable alphabetic mode and set numeric mode as the default 1 Press the Prefs context sensitive soft Prefs key and then select Misc Options Highlight Alpha Dialing and then press the Change context sensitive soft key Using your IP Deskphone 2 Choose one of the following Off Back Press the Off context sensitive soft or key to turn on alphanumeric dialing Press the Back context sensitive soft key to keep existing configurations and return to the Preferences menu Entering text using the USB keyboard You can connect a USB keyboard to the USB port of your IP Deskphone to enter text and numbers access some features and duplicate some functions For example to dial a directory number you can use the keyboard number pad to enter digits and the asterisk and octothorpe characters and you can use the alphabetic keys to enter text Table 8 on page 67 describes the associations between the USB keyboard function keys and the IP Deskphone fixed keys Table 8 USB keyboard functions Part 1 of 2
192. ress the Send context sensitive soft key e You are prompted to select the destination folder on the plugged in USB drive e Navigate to the folder MyRings and press the Done context sensitive soft key to start the operation e The file is then validated some files are not allowed to copy and sent to the selected destination appears on the screen displaying that the file is copied on the IP Deskphone If file copying cannot complete due to insufficient space on the USB device or due to the selected file type not being enabled in the File Manager device configuration then an error message is displayed on the screen An error message displays on the screen due to insufficient space on the USB device or the selected file type not being enabled in the File Manager device configuration Visual indicators Visual indicators The IP Deskphone uses visual indicators or cues to indicate incoming calls and messages The display icons on the IP Deskphone also indicate the current call state the status of Inbox calls and Instant Messages IMs and the Presence state of contacts designated as Friend Display screen icons Table 19 on page 352 lists the display icons of the IP Deskphone Table 19 Display screen icons Part 1 of 3 Component Icon Call State On hook ra Incoming Outgoing call phone ringing fA On the phone 4 k On hold mni Missed call py Feature button icons
193. revious screen press the Back context sensitive soft key Note 1 The Transfer to Voice Mail feature is not available for all call servers Contact your system administrator or service provider to determine if this feature is available to you Note 2 The Transfer to Voice Mail feature during a conference call is dependent on the call server and cannot be allowed If the secure digits feature is enabled and you connect to Voice Mail during an active call the screen displays the last pressed key only and the remaining digits appear as You can press Hide or Unhide to hide or display the pressed keys Note The Transfer to Voice Mail feature is available only when configured by your system administrator Additional features Additional features You can use the following additional features Using the Friends feature on page 233 Feature keys on page 241 Using Call Forward on page 264 Configuring Do Not Disturb on page 268 Configuring a Presence state on page 269 Configuring Privacy settings on page 273 Using the Friends feature You can designate a contact you have frequent interaction with as a friend Access your friends list in the Address Book to Check the presence status of a friend See To check the online status of a friend on your list on page 234 Initiate a call to a friend See To initiate a call to a friend on the Friends list on page 235
194. riend on the Friends list To edit your Friends list gt 1 Choose one of the following Press the Directory fixed key Filter Press the Filter context sensitive soft key and select Friends from the menu Select Press the Select context sensitive key Lo 7 Additional features Feature keys Use the Feature key option to configure the feature keys on IP Deskphone and the Expansion Module for Avaya 1100 Series IP Deskphones Programmed keys are stored in the user profile Each user can maintain a list of programmed feature keys You can designate a feature key to act as a short cut for any of the following features Speed Dial Call Forward Do Not Disturb Send IM Presence The IP Deskphone designates the feature key on the bottom right of the four feature keys as Feature Key 1 and reserves it as the line key for the IP Deskphone Figure 38 on page 241 shows the Feature keys Figure 38 Feature keys Additional features You can program the feature keys one at a time or you can automatically program empty feature keys from your Friends list or Address Book For information about how to autoprogram feature keys see Feature key autoprogramming on page 257 Figure 39 on page 242 shows the feature key numbering for 3 Expansion Modules for Avaya 1100 Series IP Deskphones Figure 39 Feature key numbering Se 82 828 ee ee ETETE TET ETETE TET TETE JUUUULUUULUUUUUU UU
195. rn and return to the Tones menu Press the Test context sensitive soft key to briefly play the selected ring pattern Press the Back context sensitive soft key to keep the existing configurations and return to the previous menu Configuring the Avaya 1140E IP Deskphone Adjusting the volume You can adjust the volume of the IP Deskphone for the following e Ring Volume e Handset Volume e Headset Volume e Handsfree Volume A sliding scale appears on the LCD screen display when you adjust the volume Figure 19 on page 93 shows how to adjust the volume Figure 19 Adjusting the volume Adjusting the ring volume You can adjust the ring volume for an incoming call To adjust the ring volume for an incoming call Prets 1 Press the Prefs context sensitive soft LC key select Audio select Tones and then select Alerting Volume Configuring the Avaya 1140E IP Deskphone Set Back 2 To adjust the ring volume of an incoming call do one of the following Press the Left Right navigation key Press the Volume fixed keys to increase or decrease the volume 3 Choose one of the following Press the Set context sensitive soft key to configure the selected volume and return to the Tones menu Press the Back context sensitive soft key to keep the existing configurations and return to the Tones menu Configuring the Avaya 1140E IP Deskphone Adjusting the volume of the
196. rt Answer Redrct Decline Ignore When the address or subject line is long you can scroll by using the left and right navigation keys Table 17 on page 265 describes the Privacy setting and the display fora forwarded call on the IP Deskphone Table 17 Privacy setting and IP Deskphone display for Call Forward Part 1 of 2 Privacy setting IP Deskphone display None From Robert robert companyb com To Alice alice companya com Subject Calling to discuss budget Additional features Table 17 Privacy setting and IP Deskphone display for Call Forward Part 2 of 2 Privacy setting IP Deskphone display All From Anonymous To Alice alice companya com Subject Calling to discuss budget Address From Robert To Alice alice companya com Subject Calling to discuss budget Name From robert companyb com To Alice alice companya com Subject Calling to discuss budget When you forward your calls to another user or IP Deskphone you have the option to program the IP Deskphone to remind you that incoming calls can be forwarded This notification is an audible signal you hear when you go off hook and a change to the ring pattern when a call is incoming To activate or deactivate this notification Prefs 1 Press the Prefs context sensitive soft key select Feature Options and select Call Fwd Notification from the menu On 1 Choose one of the following Pre
197. s 2 IM Settings Changing the Missed Calls Notification behavior Msgs 1 Press the Msgs context sensitive soft key 2 Press the Up Down navigation key to highlight Missed Calls Notification Select a Auto Manual 3 Choose one of the following Press the Select context sensitive soft key Press the Back context sensitive soft key to abort the changing of the configurations and return to the Message Options screen If you press the Select context sensitive soft key one of the following messages appears based on the current setting of the option Press Manual to change Missed Call Notification Message clearing mode Press Auto to change Missed Call Notification Message clearing mode Choose one of the following Press the Auto context sensitive soft key to change the clearing mode for the xx new calls missed call message for the IP Deskphone Note Auto means that the message is cleared from the idle screen as soon as you enter the Inbox Press the Manual context sensitive soft key to change the clearing mode for the xx new calls missed call message for the IP Deskphone Note Manual means that the message is cleared from the idle screen only after you look at the call detail for every newly missed call in the Inbox Initiating a call from the Call Inbox When you receive a call that is missed or answered the calling number is list
198. s blocked by a screen saver you can still make an emergency call If you pick up the handset a message Emergency calls only appears and the IP Deskphone can be used for making only emergency calls To make an emergency call Choose one of the following Pick up the handset Press the handsfree button Press the headset button Note Hang up or switch off the handset to return to normal state 2 Dial the emergency number that is provided by your dialing plan 3 Press the Send context sensitive soft Send KRY Note If you try to dial the number that does not match the dialing plan a message appears to inform you that the number is incorrect Accessing the IP Deskphone Location information When you make an emergency call the IP Deskphone provides the PSAP with the location information of the IP Deskphone The IP Deskphone receives the location information when the IP Deskphone is first plugged in to the network and then stores it To view your location press the Services hard key choose Phone Information and then press the E911 context sensitive soft key lt Not provided by the phone gt Figure 17 on page 85 displays the Phone Information menu Figure 17 Phone information menu Phone Information Presence Connected FeatActy ReDial Load MAC BGT6CA00FC28 tP 172 25 137 8 Location Ottawa License Server 192 168 100 231 Status Connected Grace N A
199. s or Call Forwarding keys using the user Friends list or the user Address Book The feature key autoprogramming also provides the user with the ability to remove all programmed feature keys from the IP Deskphone Autoprogramming does not overwrite feature keys already programmed and when the IP Deskphone detects if a feature key is already configured with Speed Dial Send IM or Call Forward for contact it does not create a new instance Note The autoprogramming feature options are dependent on your service provider and IP Deskphone configuration If you attempt to use the autoprogram feature Bulk context sensitive soft key fora feature that is not available to you the IP Deskphone displays the message This feature is disabled Contact your provider Additional features To autoprogram feature keys Prefs 1 Press the Prefs context sensitive soft Co key select Feature Options and select Feature Keys from the menu The Program Key screen opens as shown in Figure 38 on page 241 Bulk p 2 Choose one of the following Press the Bulk context sensitive soft key Back Press the Back context sensitive soft key to return to the previous step 3 Select Feature key creation ZX 4 Press the Up Down navigation key to 1C highlight one of the following services gt that you want to autoprogram 1 Speed Dial Select 2 Send IM re 3 Call Forward Select N 5 Choose one of the following
200. s are configured with a MADN Single Call Appearance SCA they appear as a single Directory Number DN Mute This is a fixed key used to listen to a call without transmitting Navigation keys These are keys used to scroll through menus and lists that appear on the LCD display screen Off Hook The term off hook is applied when a the end user lifts up the handset b the end user presses a line key c the call is automatically answered at the telephone or d a line is automatically selected for an outgoing call Parked Call This is an active call you park on the server or to another user that can be retrieved from another telephone Presence This is a feature that you can use to set a presence state to be displayed to other users Terms you should know Quit key This is a fixed key you use to exit an active menu Ringback ring tone This is a sound indicating that a call you make is ringing at its destination Shift Outbox This is a fixed key you can use to connect to your Call Outbox Session Initiation Protocol SIP Session Initiation Protocol is an telephony signaling protocol for initiating interactive communication sessions between users SIP Address This is an IP address that is assigned to a user such as bob ABC123 com that is used to send IMs and to initiate calls Context sensitive soft keys This is a set of four programmed keys directly beneath the display area You use these
201. s in the idle mode press the Directory fixed key to access your Address Book Press the Add context sensitive soft key Choose one of the following Use the dialpad to enter a name for the new contact and press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Advanced features Next Back Yes Back Choose one of the following Use the dialpad to enter a phone number or SIP address URI for the new contact Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Do one of the following to complete the entry Press the Yes context sensitive soft key to add the new entry to an address book group Press the No context sensitive soft key to add the entry to the address book without adding it to a group Press the Back context sensitive soft key to return to the previous menu If you choose to add the new contact toa group a list of all your existing groups is displayed and the screen prompts you to select a group Press the Up Down navigation key to highlight the required entry Advanced features 7 Choose one of the following options Select Press the Select context sensitive soft key to assign your new address book entry to the group that you selected
202. ser how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Third party terms Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1
203. sitive soft key Press the abc 123 context sensitive soft key to toggle between numeric and alphabetic input Use the dialpad to enter the address of the contact Choose one of the following Press the Next context sensitive soft key to continue Press the Back context sensitive soft key to return to the previous menu Use the dialpad to enter the content of the message Instant Messaging Send pam 6 Choose one of the following Press the Send context sensitive soft key to send the IM to the Back contact L Press the Back context sensitive soft key to return to the previous menu without sending the new IM Instant Message Inbox Outbox The IM Inbox contains a list of all incoming and outgoing Instant Messages You can filter the IM list to track a series of correspondence to a contact The lit blue LED indicates the arrival of a new IM An icon indicates the status of the IMs in your Instant Message Inbox Outbox as follows Unread Ea Read mH Replied to pe Sent No icon Instant Messaging Accessing Instant Messages You can access and view the contents of the Instant Message Inbox Outbox To access and view the contents of the Instant Message Inbox Outbox Msgs C 1 Choose one of the following Press the Msgs context sensitive soft key and then select Instant Messaging from the menu Press the Expand fixed key 2 Press the Up Down navigation key to 4
204. ss the No context sensitive soft key to return to the Outbox Viewing the details of a call in the Call Outbox You can view details of a call in the Call Outbox Call Outbox To view details of a call in the Call Outbox 1 To view details of the selected call press 4 ca gt the Right navigation key zZ 2 When you view the details of a call in the Call Outbox you can do one of the Call following C Initiate a call to the caller displayed on the screen See To initiate a call Prev from the Call Outbox on page 191 View a previous caller in the Call Outbox list by pressing the Prev Next context sensitive soft key and return to the Outbox screen View the next caller in the Call Back Outbox list by pressing the Next context sensitive soft key and return to the Outbox screen Press the Back context sensitive soft key to return to the Outbox Accessing the calls in your Call Outbox during a call You can access the calls in your Call Outbox during an active call To access the calls in your Call Outbox during a call zm 5 1 To access the calls in your Call Outbox SAIS Shift Quthox during a call press the Call Outbox key Call Outbox 2 Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox 3 Choose one of the following Select pams soft key to initiate a call to the highlighted caller Press
205. ss the On context sensitive soft key to activate Call Forward Notification Off Ifthe Call Forward Notification is Da activated you press the Off context sensitive soft key to deactivate the feature Additional features Note f the IP Deskphone is ringing or is in Do Not Disturb mode you cannot forward the call To forward your calls or change the number where calls are forwarded CallFwd 1 Press the CallFwd context sensitive soft key aa 2 Enter the phone number or SIP address aa where you want to forward your calls aga aaa Forwrd 3 Choose one of the following Press the Forwrd context sensitive soft key to accept the number and return to the Home screen Clear Press the Clear context sensitive soft key to clear the input line Back Press the Back context sensitive a soft key to cancel the input and return to the Home screen Additional features To deactivate Call Forward Disable 1 Choose one of the following Press the Disable context sensitive soft key to deactivate Call Forward and return to the Home screen Back Press the Back context sensitive soft key to cancel deactivating the Call Forward and return to the Home screen Configuring Do Not Disturb Use Do Not Disturb to automatically block all incoming calls When you activate this feature the calling party receives a busy signal To enable Do Not Disturb
206. ssaging settings and Instant Message Inbox Outbox e Default dialing alpha numeric e Call Ignore action local network Search method Name First character Index e User Presence selection e Dialing pattern default alpha numeric e Address Book entries e Call Inbox and Call Outbox entries e Programmable keys configuration e Ends dialing configuration Accessing the IP Deskphone Confirmation logon screen When you complete the logon process the logon confirmation screen appears as shown in Figure 16 on page 82 Press the OK context sensitive soft key to complete the logon process If the login is unsuccessful a login error message Failed to login user Authentication required appears Press the OK context sensitive soft key to return to the first logon screen The most common cause for logon failure is the incorrect entry of your password Note In case of login failures the IP Deskphone displays the message Failed to login user and then automatically returns to the login screen Accessing the IP Deskphone Figure 16 Logon confirmation screen Logging off from the IP Deskphone To log off from the IP Deskphone 1 Press the Services fixed key and then ff Services select Logout from the menu abc Ld 2 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input Accessing the IP Deskphone Logout Back jor Use the dialpad to en
207. ssed through context sensitive soft keys Part 5 of 7 Prefs Press the Prefs context sensitive soft p key to display the Preferences menu The menu items include the following 1 Display use to adjust the display settings of the LCD screen 2 Audio use to adjust tones and volume settings access the Codecs menu to configure a USB headset 3 Feature Options use to configure the following Feature keys Call Decline Reasons Call Ignore Action Call Subject Call Fwd Notification Missed Call Notification keys Part 6 of 7 Prefs a Language use to change the interface language Misc Options use to access the following options Alpha Dialing Search Method Ends Dialing Hold Mode Private Time Network use to access the following Server Settings Device Settings Diagnostics Licensing Lock USB Locks use to lock or unlock the following USB devices USB Mouse USB Keyboard USB Headset USB flash drive lt Unlocked by Administrator gt Table 1 Menu items accessed through context sensitive soft keys Part 7 of 7 Prefs a 8 User Settings use to modify the following Call Settings IM Settings Voice Mail Settings Change Location More Press the More context sensitive soft key to return to the first menu list
208. sting language and return to the User Login screen A 2 Press the Up Down navigation key to 4C gt d highlight the new language you want to 2 use Select 3 Choose one of the following Press the Select context sensitive soft key to change the language to the highlighted language from the list The IP Deskphone returns to the User Login screen and uses the selected language Back C Press the Back context sensitive soft key to keep the existing language and return to the User Login screen Logging on to your Avaya 1140E IP Deskphone You need to log on to your Avaya 1140E IP Deskphone when you first install and restart your IP Deskphone and anytime you log off or reboot Note When you log on to the IP Deskphone for the first time the system prompts you for a location For more information see Selecting a location on page 79 Accessing the IP Deskphone Note The IP Deskphone retains the previous user logon ID which appears after the ID prompt whenever the IP Deskphone reboots If Authentication is enabled by your system administrator you can enter your authentication ID independent of your user ID The authentication ID is used when the server challenges the IP Deskphone To logon to the Avaya 1140E IP Deskphone abc 1 Press the abc 123 context sensitive soft key to toggle between alphabetic or numeric input a ai 2 Use the dialpad to enter your user ID Gala login at the pro
209. t Plantronics Model number HW261N Part number 75101 06 with cable Model Number A10 Part Number 66268 02 e Type 3 Binaural headset Binaural headset GN Netcom Model number GN 4800 Part number 48492 09 After you select a headset the corresponding tuning parameters are applied automatically Using your IP Deskphone Perform the following procedure to select a headset 1 Press Prefs 2 Select Audio 3 Select Headset Type Connecting the LAN ethernet cable Note Your IP Deskphone supports both AC power and PoE options including IEEE 802 3 standard power To use local AC power you can order the optional AC adapter separately To use PoE where power is delivered over the CAT5 cable the LAN must support PoE and you do not need an AC adapter To enable full functionality of your IP Deskphone connect your IP Deskphone to your LAN using a CAT5e Ethernet cable If your network is equipped with PoE you can power your IP Deskphone through the LAN port To connect your IP Deskphone to your LAN use the following procedure 1 Connect one end of the supplied Ethernet cable to the back of your IP Deskphone by using the RJ 45 connector marked with the r symbol 2 Thread the network cable through the channel marked with the symbol 3 Connect the other end of the cable to your LAN Ethernet connection Using your IP Deskphone Installing additional cables If applicable you can plug an optiona
210. t Audio Change codec and then press OK The following context sensitive soft keys are available on the Audio Codes page e Ok to view the Audio Codec Selection screen e Back to return to the previous screen Audio Codec Selection The Audio Codec Selection allows you to select a codec to use during inbound and outbound calls The following context sensitive soft keys are available for selecting the audio codes e Select The IP Deskphone attempts to renegotiate the codec for the current call to use the selected codec e Back Allows you to return to the Audio Codec screen Audio Codec Ordering The Audio Codec Ordering allows you to modify the order of preference of codecs to use during inbound and outbound calls The following context sensitive soft keys are available for the audio codec ordering page e Save to save the current order as the new preferred codec order e MoveUp to move the highlighted codec up in the list Additional features e MoveDwn to move the highlighted codec down in the list e Back to return to the Audio Codec screen The Audio Codec Ordering screen allows you to modify the order of preference of the codecs You can reorder the preferences and the changes to the ordering are saved Additional features Allow Address to edit the list of address The following context sensitive soft keys are available for the Answer Mode Settings page e Change to open the
211. t automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validit
212. t does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Note The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings e This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Regulatory and safety information e Privacy of communications may not be ensured when using this IP Deskphone e This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be
213. t key to return to the previous menu The following procedure continues from Step 6 on page 248 To program a Speed Dial feature key Select a Select amanan 1 3 Press the Select context sensitive soft key Select Speed Dial Press the Select context sensitive soft key Additional features Cancel mmn Use the dial pad to enter a key label Press the Next context sensitive soft key to continue Use the dial pad to enter an address Press the Next context sensitive soft key to continue Use the dial pad to enter a Call Subject associated with the Speed Dial contact You can leave this blank if you do not want to include a Call Subject Choose one of the following Press the Ok context sensitive soft key to confirm the entry and move to the next step Press the Cancel context sensitive soft key to return to the previous step Additional features 10 Choose one of the following Press the Yes context sensitive soft key to activate auto retrieve of held call on hang up of speed dial Press the No context sensitive soft key to return to the previous step The following procedure continues from Step 6 on page 248 To program a Call Forward feature key Select Call Forward Use the dial pad to enter a key label Press the Next context sensitive soft key to continue Select a User Press the Select context sensitive soft key Use t
214. t light There is no explicit safe removal The USB flash drive can be removed safely when the LED indicator on the memory stick is off Enabling or disabling the USB Port In the Services Phone Information USB Devices screen if the value of Enable USB Port is No then the USB information does not display any USB devices connected The screen displays the information that the USB port is disabled as shown in Figure 52 on page 319 Advanced features Figure 52 USB devices USB port disabled screen USB Devices USB Port Disabled If the USB port is not disabled then the USB menu displays information on all USB devices attached even if the device is locked An unsupported device is enumerated if it is attached to the IP Deskphone To ensure you know about the USB lock status the USB device information is followed by status information about supported USB devices If the USB configurations do not match the USB device status because of the restart requirement a warning that the USB Update requires reboot appears on the screen Figure 53 on page 320 displays a sample USB information menu with the USB port enabled and selected device locked Advanced features Figure 53 USB devices Phone information screen tL USB Devices L C Root Hub Lo Port 0 Hub CL Port 0 Keyboard Port 1 Kingston Data Traveller 2 0 Port 2 Plantronic USB Headset Port 3 Not connected USB Memory Stick Locked USB Headset
215. t of the IM feature Instant Messaging To enable or disable the audible alerts of a new IM e Press the Prefs context sensitive soft Prefs key select Message Options select IM Settings and then select IM Audible Alert On Off from the menu Select 5 Press the Select context sensitive soft key On 6 Choose one of the following Press the On Off context sensitive soft key to toggle between enabling IM audible alerts or disabling IM Back audible alerts Ld Press the Back context sensitive soft key to return to the previous menu Composing an Instant Message When you compose an IM enter the address of the recipient and then enter the message When you reply to an Instant Message the IP Deskphone automatically enters the address For more information see Replying to an Instant Message on page 204 You can also send an IM directly from the Address Book For more information see Viewing the Address Book on page 159 Instant Messaging To compose and send an Instant Message Send IM abc Next Back Do one of the following Press the Msgs context sensitive soft key select Instant Messaging and press the New IM context sensitive soft key Access the list of IMs by pressing the Expand fixed key To compose an IM from the IP Deskphone Address Book select an address and press the Send IM context sen
216. te Press the Back context sensitive soft key to return to the Home screen 3 Press the Up Down navigation key to highlight either Connected Unavailable 4 Choose one of the following Press the Select context sensitive soft key to continue to the next screen Press the Back context sensitive soft key to return to the previous step Additional features You can choose a more detailed message for other users to see or you can select None if you do not want to provide additional information 5 If you chose Connected in step 2 press the Up Down navigation key to highlight one of the following details None Away Out to Lunch Be Right Back If you chose Unavailable in step 2 press the Up Down navigation key to highlight one of the following details None Busy On vacation Offline Note You can create your own Presence messages to appear on screen which become available when you program a feature key as a shortcut Additional features Select Add L Back OK n Choose one of the following Press the Select context sensitive soft key to select the Presence detail and move to the confirmation screen Press the Add context sensitive soft key to enter a custom note For more information see Adding a new Presence state message on page 272 Press the Back context sensitive soft key
217. ter your password at the prompt Choose one of the following Press the Logout context sensitive soft key to complete the logout process The IP Deskphone returns to the User Login screen Press the Back context sensitive soft key to remain logged on and return to the Services menu Making an emergency call You can use the IP Deskphone to make an emergency call to the Public Safety Answering Point PSAP from any accessible screen without logging on When you pick up the handset press the handsfree button or headset button without logging on a message Emergency calls only appears and the IP Deskphone can only be used to make an emergency call All context sensitive soft keys and feature keys are blank and unusable except for the second context sensitive soft key which allows you to switch between numeric and alphabetic characters If you hang up before the connection is established the IP Deskphone returns to the initial Accessing the IP Deskphone state After the connection is established the call can be disconnected only by an operator If you hang up after the connection has been made the IP Deskphone switches to loudspeaker If the loudspeaker is already on and you press the hang up button nothing happens The call is not disconnected When you make an emergency call the location of the IP Deskphone is forwarded to the PSAP Note When the IP Deskphone is waiting for the user to log on or it i
218. this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each authon s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses
219. tive soft key once from the first menu list you access the following context sensitive soft keys CallFwd DND Presnce More If you press the More context sensitive soft key from the first menu list twice you access the following context sensitive soft keys Prefs JE More If you press the More context sensitive soft key from the first menu list three times you return to the first menu list with the following context sensitive soft keys NewCall 123 Msgs More When you press the More context sensitive soft key for the first time the following context sensitive soft keys appear on the menu list Table 1 Menu items accessed through context sensitive soft keys Part 4 of 7 Item CallFwd Function Press the CallFwd context sensitive soft key to forward all calls to a specified address Press the DND context sensitive soft key to block all calls Presnce Press the Presnce context sensitive soft key to display the Presence menu More Press the More context sensitive soft key to select a new menu list of context sensitive soft keys The next available menu list contains the following context sensitive soft keys Prefs More When you press the More context sensitive soft key for the second time the following context sensitive soft keys appear on the menu list Table 1 Menu items acce
220. tive soft key to log off immediately e Press the No context sensitive soft key to switch to Permanent logon e Press the Quit or Release Goodbye key to logout immediately If you do not respond the prompt times out in 45 seconds and the IP Deskphone logs off If you answer a call during the logout prompt the logon switches to permanent login Timed logoff while on a call When the login time expires while you are on a call you can do one of the following at the prompt e Press the Yes context sensitive soft key to log off immediately Accessing the IP Deskphone e Press the No context sensitive soft key to switch to Permanent logon e Press the Quit key to dismiss the log out prompt and switch to permanent login e Press the Release Goodbye key to dismiss the logout prompt and switch to permanent login Note If you press the Release Goodbye key to dismiss the logout prompt you also terminate the call If you do not respond the prompt times out in 45 seconds and the IP Deskphone switches to permanent login Selecting a location When you first login to the IP Deskphone the system prompts you for a location The location you select is saved in your User Profile Depending on your service provider the Enhanced Emergency Service uses the location you select or the Directory Number DN on the call server when handling emergency calls The configuration of the call server determines how emergency service calls are
221. to a Local Area Network LAN through an Ethernet connection The SIP IP Deskphone communicates using Session Initiated Protocol SIP after the firmware FW is upgraded to a SIP enabled version In this guide user defined feature key labels appear beside the keys and context sensitive soft keys labels appear directly above the keys Figure 1 shows the user defined feature keys and context sensitive soft keys Figure 1 User defined feature keys and context sensitive soft keys User login 06 05 10 32am Login to Avaya com 1D roberti Login abc Domain Lang Basic features User defined feature keys Feature Key Line 1 Reserved Context sensitive soft keys Your Avaya 1140E IP Deskphone supports the following features e six user defined feature keys with labels and indicators Note The IP Deskphone designates Key 1 as Feature Key 1 and reserves it as the line key for the IP Deskphone e four context sensitive soft keys graphical high resolution LCD display backlit with adjustable contrast high quality speaker IP Deskphone volume control keys for adjusting the ringer speaker handset and headset volume six specialized feature keys Quit Directory Inbox Outbox Services Copy six call processing fixed keys Mute Handsfree Goodbye Instant Message Log Headset Hold headset jack with an On Off key USB port to support a keyboard o
222. to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGR
223. umeration process is complete only when there is a blink at the headset piece and the base LEDs become solid Back Light Not applicable Message Waiting Not applicable External Alerter Not applicable Incoming Call When there is an incoming call the IP Deskphone sends an alerting event to the headset Each type of headset has different incoming call indications Caller ID Information Not applicable Configuring the Avaya 1140E IP Deskphone Table 14 Third party USB headset with HID support features Part 3 of 5 Part 3 of 5 Feature Description Call Answer You can answer an incoming call by pressing the headset key on the IP Deskphone or the Off Hook equivalent key on the headset The IP Deskphone coordinates the key events from both sources and performs the necessary call processing operations Call connected indications if available are autonomous within the headset to match its internal state After a call is answered audio data flows between the IP Deskphone and the headset through the USB Outgoing Call You can make an outgoing call by either pressing the headset key on the IP Deskphone or the Off Hook equivalent key on the headset When off hook the IP Deskphone streams dial tone to the headset This class of headset has no dial pad and the telephone number must be dialed using the key pad of the IP Deskphone After the call is connected voice data streams between the IP
224. up 42 Inc assume no liability for direct indirect incidental special exemplary or consequential damages which may result from the use of the PNG Reference Library even if advised of the possibility of such damage Permission is hereby granted to use copy modify and distribute this source code or portions hereof for any purpose without fee subject to the following restrictions 1 The origin of this source code must not be misrepresented 2 Altered versions must be plainly marked as such and must not be misrepresented as being the original source 3 This Copyright notice may not be removed or altered from any source or altered source distribution The Contributing Authors and Group 42 Inc specifically permit without fee and encourage the use of this source code as a component to supporting the PNG file format in commercial products If you use this source code in a product acknowledgment is not required but would be appreciated A png_get_copyright function is available for convenient use in about boxes and the like printf s png_get_copyright NULL Also the PNG logo in PNG format of course is supplied in the files pngbar png and pngbar jpg 88x31 and pngnow png 98x31 Third party terms Libpng is OSI Certified Open Source Software OSI Certified Open Source is a certification mark of the Open Source Initiative Glenn Randers Pehrson glennrp at users sourceforge net December 18
225. ur IP Deskphone has three display areas e The upper display area provides line and feature key status e The middle display area contains single line information for items such as caller number caller name menu items feature prompt strings user entered digits date and time information and phone information e The lower display area provides context sensitive soft key label information Figure 3 IP Deskphone LCD screen Upper display area User defined feature key labels Middle display area Date Time display Call party information Menu information Directories information Lower Display Area Context sensitive key labels Cleaning the IP Deskphone LCD display screen To clean the LCD display screen gently wipe with a soft dry cloth CAUTION Do not use any liquids or powders on the IP Deskphone Using anything other than a soft dry cloth can contaminate IP Deskphone components and cause premature failure Context sensitive soft keys Your IP Deskphone has four context sensitive soft keys beneath the LCD screen The context sensitive soft keys access different features and menus depending on the state of the IP Deskphone and the menu you access Figure 4 on page 24 shows the context sensitive soft keys while the IP Deskphone is in the idle state Figure 4 Context sensitive soft keys when the IP Deskphone is in the idle state Redial abc Msgs More Table 1 on page 24 lists the context se
226. utbox by pressing the corresponding fixed key Highlight a contact from the list and then press the Select context sensitive soft key 5 Choose one of the following Press the Transfr context sensitive soft key to connect the calling party To erase the address you enter press the Clear context sensitive soft key To return to the previous screen press the Back context sensitive soft key While on an active call The IP Deskphone prompts you with the following question Consult with party 6 Select one of the following context sensitive soft keys Yes pa Press the Yes context sensitive soft key to consult with the contact to which you are transferring the call N before completing the transfer Press the No context sensitive soft key to transfer the call without consulting the contact to whom you want to transfer the call Back Press the Back context sensitive soft key to return to the previous screen To transfer a call to Voice Mail Transfer 1 Press the Trnsfer context sensitive soft key while on a call to access the Ld Transfer menu abc 2 Press the abc 123 context sensitive soft key to toggle between numeric and Ld alphabetic input a a 3 Enter the Voice Mail ID extension or Ga external number by using the dialpad aaa While on an active call 4 Choose one of the following Back To return to the p
227. vided below Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the NewCall Context sensitive soft key Quick reference Trnsfer e Transfer the current call to another location or contact Audio 1 Change audio setting Use to change the audio settings based on the available bandwidth 2 Monitor audio quality Diagnostic tool to monitor the audio quality NewCall Obtain a dial tone to place another call during an active call e Use to make a conference call e Behaves like the Conf Context sensitive soft key Prefs See Idle phone display on page 385 Select a new menu list When you press More a different selection of Context sensitive soft keys appears Press once to switch to NewCall Prefs More Press twice to switch back to the main menu list Conf Trnsfer Audio More Quick reference Display screen icons The table below provides a list of the following display screen icons e Call state Icons to indicate the Call state of your phone Instant Messaging lIcons displayed when you view your instant message log The icon appears beside each IM to indicate the status Inbox lIcons to indicate the status of each incoming calls in your Inbox e Presence lcons to indicate the presence state of those address book entries you designate as Friend Call state Ic
228. vider requires that a Directory Number DN be used to initiate a call the Call Outbox entry must have a DN to initiate a call To initiate a call from the Call Outbox Press the Outbox fixed key Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox To view details of the selected call press the Right navigation key See Viewing the details of a call in the Call Outbox on page 193 Call Outbox o Call a 4 You can initiate a call from the highlighted call of the Call Outbox list or from the details of a caller screen by doing one of the following Lift the handset Press the Headset fixed key Press the Handsfree fixed key 5 Press the Call context sensitive soft key Deleting calls from your Call Outbox You can delete calls from your Call Outbox To delete calls from your Call Outbox 1 Press the Up Down navigation key to highlight a call from the list of calls in your Call Outbox 2 Press the Delete context sensitive soft key Call Outbox Yes 3 Select one of the following context pa sensitive soft keys Press the Yes context sensitive soft key to delete the highlighted call AllUsr Press the AllUsr context sensitive C soft key to delete all the calls from the selected caller All C Press the All context sensitive soft key to clear all calls from the Call No Outbox C i Pre
229. xt sensitive soft keys See To remove a feature key using the Edit context sensitive soft key on page 256 e Bulk context sensitive soft keys See To remove all programmed feature keys by using the Bulk context sensitive soft key on page 259 Additional features To remove a feature key using the Edit context sensitive soft key 1 To select a feature key to remove do one of the following Press the Up Down navigation key to scroll through the feature keys to te D highlight one to remove and press Zz the Edit context sensitive soft key Press the feature key that you want to remove and then press the Edit p context sensitive soft key The Program Key screen opens as shown in Figure 41 on page 246 Back 2 Press the Back context sensitive soft key to return to the previous screen Remove 3 Press the Remove context sensitive o soft The IP Deskphone displays Confirm Remove key Additional features Yes 4 Choose one of the following Press the Yes context sensitive soft key to confirm the removal of the feature key Press the No context sensitive soft key to return to the previous screen without removing the feature key Feature key autoprogramming The feature key autoprogramming provides the user with the ability to cause the IP Deskphone to detect all unused programmable keys and to automatically fill them as Speed Dial keys Send IM key
230. y of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License Third party terms incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies
231. your designated friends You can also send Instant Messages IMs or initiate a call T Use the Enter key to select highlighted menu items and to set preferences The Enter key duplicates the function of the phone and select context sensitive soft keys Telephone feature keys EEDE Volume Use to increase the volume of the handset headphones phone speaker handsfree and alerting volume phone ringing ot Volume Use to decrease the volume of the handset headphones phone speaker handsfree and alerting volume phone ringing re A Mute Use mute to listen to the call without transmitting The red LED on the Mute key lights when the Mute feature is enabled dt Manistee Activates the built in speaker and microphone The red LED on the Handsfree key lights when the Handsfree feature is enabled Quick reference Use to release a call hang up and to exit a menu when not on an active call Access Instant Message log to view and send IMs Activates your IP Deskphone headset when connected The red LED of the Headset key lights when you use a headset Use to place a call on hold or to retrieve a call on hold Note The abc 123 context sensitive soft key toggles between alphabetic and numeric input When the context sensitive soft key label is abc you can enter alphabetic text and when the con text sensitive soft ley label is 123 you can enter numbers

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