Avaya Definity G3 / Avaya CM/Prologix / Definity One / IP600 (G600
Contents
1. INTUITY AUDIX LX must call the number administered for outcalling after the administered time has passed e If Outcalling failures occur check that the INTUITY AUDIX LX TM is detecting dial tone o Incoming and Outgoing Fax Send a fax to a subscriber mailbox from a fax machine Click the Start key on the fax machine Check that the fax arrived in the mailbox and print the fax Send a fax from a subscriber s mailbox to a fax machine Check the fax machine to make sure that the fax was received NOTE If you encounter problems while performing these tasks review the switch log before escalating problems to your local Technical Support Center OUTSIDE D I D NOTE 2 CALLS It is advisable to call the Audix Hunt Group using a DID to ensure you hear the Welcome to Audix greeting We have found that at times you have to must use the System Monitor and find the incoming Trunk Then use that as your incoming dialed number in the Auto Attendant Routing Table with Bus 1 being set to login 8 0 CONSIDERATIONS Important notes regarding this 8 1 Unsupervised transfers require busy call coverage Calls that integration are transferred unsupervised to stations that are busy and are not call covered will be lost 8 2 DCS is Lucent s networking package In a DCS environment subscribers on the remote nodes may not have the same integration feature functionality as those on the hub node In general all int2. by AVAYA Inc to serve as a guide See the disclaimer on page 1 The LWC Feature Access Codes for LWC are set to match the Intuity AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 Add hunt group 11 Page 3 of 6 HUNT GROUP Group Number 11 Group Extension 5000 Group Type ucd Member Range Allowed 1 999 Administered Members min max 1 4 Total Administered Members 4 GROUP MEMBER ASSIGNMENTS Ext Name Ext Name 1 5001 VOICEMAIL 2 5002 VOICEMAIL 3 5003 VOICEMAIL 4 5004 VOICEMAIL 5 6 5 5 VALIDATE THE LWC FEATURE ACCESS CODES Use the display feature access codes command and verify that the LWC Send and LWC Cancel message setting shown in bold are set to 8 and 8 respectively NOTE Other settings shown in our sample screen may be different from what you have on your system Here we are only concerned with the Send and Cancel message settings display feature access codes Page FEATURE ACCESS CODE FAC Emergency Access to Attendant Access Code Enhanced EC500 Activation 7 Deactivation Extended Call Fwd Activate Busy D A All Deactivation Extended Group Call Pickup Access Code Facility Test Calls Access Code 197 Flash Access Code Group Control Restrict Activation Deactivation Hunt Group Busy Activation Deactivation ISDN Access Code Last Number Dialed Access Code Leave Word Calling Message Retrieval Lock Leave Word Calling Message Retrieval Unlock Leave Word Calling Send A Mess
3. chandip or init_xfer Choose DNIS_SVC Click Save e Under Voice Equipment Diagnostics Click on Display and verify that the information you entered was entered correctly and that the voice card is INSERV state e Under Voice System Admin Click on Assign Number Services o Called Numbers any the field after the to is blank o Calling Numbers any the field after the to is blank o Service Name AUDIX Click Save Click on Display Number Services and verify that the information was correctly entered e Under Call Transfer Administration Customers have the option to select numbers to be allowed or denied when they are performing transfers You can add delete and display numbers here Restrictions denied numbers can also be administered if any are to be used If you click on Allowed Number Display you will see the following for a four digit dial plan From To 0 9999 e Under Switch Administration Click on Device Assignment You have the option to add update these fields o Switch Number 1 o Device ID The default is group 2 which can remain if a dedicated message waiting port is not required Note This is the group that you assign if this integration requires a dedicated message waiting port In the example in Section 6 0 on page 9 we suggested it be assigned to group 3 Therefore in our example this parameter should be set to group 3 to indicate the group where you had assigned the MWI cha
4. the flash duration is too low and has to be increased o Call Disconnect Leave a message for the test mailbox retrieve the message and listen for the call progress tones Place an external call and document the time that it takes the INTUITY AUDIX LX to disconnect after the caller hangs up e If there is no progress tone in the message then disconnect is working fine o Zero 0 Out Verify that return to operator works properly o Call the INTUITY AUDIX LX from a test extension and leave a message for a station with a voice mail button e Ifthe subscriber stations are programmed to support a button that will dial the voice mail access number and the mailbox number followed by the sign the INTUITY AUDIX LX will prompt for the password The system will play Please enter your password o Automated Attendant Call the automated attendant mailboxes e If the correct Auto Attendant mailbox is not reached and all the previously described tests passed the most likely problem will be in The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 the switch translations Check with the system administrator to Ensure proper translation o Setup outcall notification in the test mailbox and leave a message to generate an outcall Make sure that the ports are configured for Outcall
5. AVAYA INTUITY AUDIX LX Configuration Note 9509 RIP 02 10 Message server Avaya Definity G3 Avaya CM Prologix Definity One IP600 G600 S8100 Avaya Definity G3 ProLogix Definity One IP600 G600 S8100 Intuity Audix LX VOICE PATH Analog calip gt Analog Interface ES Cards Cards lt Outcalling Multiple Return to Operator Auto Attendant MWI On Off Minimum Software see section 3 1 Minimum Software Release 1 0 IMPORTANT This CN is for Support ONLY of Existing Integrations as originally installed No NEW Sales or Conversions to different Integrations are Supported 1 0 METHOD OF INTEGRATION With Inband integration With Analog In band integration one pathway between the Prologix one pathway between the IP600 and the INTUITY AUDIX LX system transmits both call Prologix and the INTUITY information and voice communications The pathway is provided by 2 AUDIX LX system wire analog single line circuits that connect to voice cards in the system transmits both call The voice card simulates 2 wire analog lines Calls to an INTUITY information and voice AUDIX LX port are preceded by the called party information from the communications PBX in DTMF format The INTUITY AUDIX LX system answers and plays the appropriate greeting Message waiting indication is set and canceled by using DTMF commands over the same pathway 2 0 AVAYA INTUITY AUDIX LX ORDERING INFORMATION Av
6. DIX LX R2 x INTUITY AUDIX LX 2 x uses a simpler GUI as shown in our example screen below All you need do is open the category you will administer shown in yellow text next to the small white triangles in the left column You can expand these by click on the white triangle to left of it Once this is done the category will expand providing choices below it In our example we have opened Switch Administration The triangle points down to indicate it is open Here we selected Interface Parameters This is noted by the white rectangle around the text Interface Parameters in blue Intuity Audix LX Messaging Administration Help Log Off Interface Parameters Country UNITED STATES Switch DEFINITY MODE CODE a Default Current Range Answer Delay 0 0 0 50 tings Post Onhook Delay 2500 2500 0 30000 msec Post Offhook Delay 1500 1500 0 30000 msec 600 50 100 100 3000 50 800 40 2500 Switch Hook Flash Duration Wink Duration IDTMF On time DTMF Off time 50 40 2500 CPT Detect Minimum 40 48 3 Energy Detect Minimum 44 44 44 3 dBm Input Volume 20 20 57 0 dBm Output Volume 3 3 57 0 dBm Number of Rings To Wait For DNIS 0 0 0 99 rings Hunt Group Method ascending Save Help Important This is an example screen of IALX R2 x Administration The values shown here are not necessarily the ones you need to en
7. Prefix and Suffix to reflect the correct value The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 If MWI updates take a long time then dedicate another channel for MWI that is no incoming calls on these lines Assign a unique Channel Group to the particular channels and administer the Device Assignment screen to this value the value is 2 as all channels are assigned Group 2 o Test Transfers by using the T option from the Audix mailbox transfer to another mailbox Monitor the transfer time Transfer to a station that is in a Do Not Disturb mode busy mode RNA mode e The transfer time is approximately from 5 to 8 seconds e Test multiple transfers Set up phone A to transfer to Phone B Phone B then transfers to phone C and phone C transfers to phone D Determine how many transfers can be supported on the switch If Transfer failures are encountered then check the following e That the flash duration that is set on INTUITY AUDIX LX is the same as that configured on the switch If not then modify the flash duration e That the transfer type is set on the change system parameters feature form NOTE If the caller is disconnected during transfers then the flash duration is too high and has to be reduced If the caller hears INTUITY AUDIX LX dialing digits during transfer then
8. See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 5 1 MODE CODE SWITCH ADMINISTRATION e Feature Administration to Enable Mode Code Integration e Use the switch s Customer Options form to enable mode code integration Proceed as follows 1 Enter the command change system parameters feature customer options and make sure the G3 Version shown on the first line is V6 or higher 2 Go to the page page will vary depending on the release you are using where you will find the Mode Code Interface field and ensure it is set Y 5 2 ANALOG VOICE PORTS ADMINISTRATION Define the analog voice ports e Define each integrated analog voice ports that will connect to the that will connect to the INTUITY INTUITY AUDIX LX using the ADD STATION command AUDIX LX system Sequential numbering is recommended e The FEATURE OPTIONS should be configured as follows Repeat for each analog port Type VMI Name VOICEMAIL Tests n LWC Reception none LWC Activation y Switchhook Flash y Adjunct Supervision y Open Loop Disconnect NOTE 1 You can substitute the name AUDIX or Audix 1 or whatever name you want to use ion the name field NOTE 2 Some older release may not permit you to change Adjunct Supervision to n All other fields can set to no or default 5 3 HUNT GROUP ADMINISTRATION After all the analog lines to be connected to the INTUITY AUDIX LX ports ar
9. age Leave Word Calling Cancel A Message Malicious Call Trace Activation Deactivation PASTE Display PBX data on Phone Access Code Personal Station Access PSA Associate Code Dissociate Code Per Call CPN Blocking Code Access Code Per Call CPN Unblocking Code Access Code Print Messages Access Code The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 5 5 CALL COVERAGE PATH ADMINISTRATION A coverage path forwards calls to anther extension if the station is in use or TM Assign tne IE AUDIS EX not answered Placing the INTUITY AUDIX LX UCD Group number ports Hunt Group asthe in a Coverage Path will send busy and ring no answer calls to the Coverage PEIN OE GAEh INTUITY AUDIX LX to be answered subscriber o Enter ADD COVERAGE PATH n n is an available coverage path number e Define the coverage path as desired For the following conditions specify that you want such calls to be answered by the INTUITY AUDIX LX by entering y Usually call coverage is programmed for both inside and outside calls for Busy and Don t Answer conditions e Active If any call appearance is off hook calls will forward Busy If all call appearances are off hook calls will forward Don t Answer Unanswered calls forward after the specified number of rings All All calls forward immediatel
10. aya INTUITY AUDIX LX e Voice Port Cards four analog connections per card three cards per Requirements system e Serial and Inband Integration Software e INTUITY AUDIX LX Software R1 x R2 0 Disclaimer Configuration Notes are designed to be a general guide that reflects AVAYA Inc s experience configuring its systems These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products Please understand that you could experience a problem not detailed in a Configuration Note If so please notify the TAC TSO at 408 922 1822 and if appropriate we will include the problem in our next revision AVAYA Inc accepts no responsibility for errors or omissions contained herein PBX hardware requirements Supported integration features AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 3 0 PBX HARDWARE REQUIREMENTS e TN742 or TN746B Analog ports one per INTUITY AUDIX LX port e RJl11 telephone cords one per analog voice port 3 1 PBX SOFTWARE REQUIREMENTS e Minimum Software ProLogix or G3 V6 1 or higher e G3V 8 on DEFINITY ONE e G3V 9 on Avaya IP600 IMPORTANT Ifyou are integrating the IA LX to an Avaya IP600 G600 Definity 1 S8100 PBX the internal AUDIX must be disabled Once this is complete please contact Avaya Tier 3 personnel so they can prevent unwanted alarms from generating 4 0 SUPPORTED FEATURES e Call coverage to personal gre
11. dware connectivity o To ensure that the ports are physically connected correctly ask the switch administrator to place calls to each individual INTUITY AUDIX LX voice channel one at a time Use the System Monitor menu in the INTUITY AUDIX LX to monitor that the correct channel is dialed from the switch 7 1 TESTING THE INSTALLATION o Create two mailboxes associated with two test extensions Record a name and personal greeting for each mailbox o By using one test extension call the other test extension You need to hear the appropriate greeting see Test call coverage scenarios which follows Leave a message and verify that message waiting indication turns on Test call coverage scenarios The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 e Forward all calls When a subscriber forward all calls to the INTUITY AUDIX LX number calls placed to the subscriber should follow the correct INTUITY AUDIX LX prompt should be played for that subscriber e Busy Place a call to a busy extension This call has to follow the right coverage path and INTUITY AUDIX LX must play the personal see NOTE below greeting NOTE Definity Avaya CM ProLogix IP600 S8100 do not support forward to Busy Greeting e Ring no answer Place a call to a station that is ring no answer This ca
12. e configured they need to be installed into a Hunt Group o Define the Hunt Group on the PBX by entering add hunt group lt hunt group number gt or add hunt group next for the next available hunt group number Configuring the hunt group as ucd is recommended Below is an example of how an hunt group is configured The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 ADD HUNT GROUP 11 Configuring Hunt Group for the INTUITY AUDIX LX ports Add hunt group 11 Page 1 of 6 HUNT GROUP In our screen we use hunt group 11 as an example Please check with your Group Name INTUITYLX administrator to determine what hunt Group Number H Group Extension 5000 Group Type ucd group is appropriate available on ACD n your PBX Queue y Vector n Security Code COR 1 ISDN Caller Disp grp name TN 1 Queue Length 15 Calls Warning Threshold Calls Warning Port Time Warning Threshold Time Warning Port Note 3 Enter grp name to specify the hunt group name be sent to the originating user This field is required when the ISDN PRI option on the switch System Parameters Customer Options screen is enabled Add hunt group 11 Page 2of 6 HUNT GROUP Message Center none LWC Reception none AUDIX Name Messaging Server Name The information contained in this document is provided
13. egration features are supported Call Coverage support on the remote nodes is dependent on the type of switch and software as follows The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 8 3 8 4 8 5 8 6 8 7 8 8 In all cases MWI is supported to the remote hubs over a DCS network To minimize the possibility of call collisions on ports used for outcalling paging fax and networking applications these ports should always be defined as the last steps in the hunt group Audix Networking is not supported through modems Networking is supported using TCP IP only Leave word calling is not supported This is also known as call back message waiting notification The INTUITY AUDIX LX takes 4 seconds to tear down the call ID Transfers could take from 5 to 8 seconds to be completed Distinction call coverage for busy no answer internal and external are not supported All calls are re directed to the INTUITY AUDIX LX are treated as no answer external calls Check the availability of TN746B or TN742 analog ports in the AT amp T Generic 3 These are both 48vdc circuit cards required by the INTUITY AUDIX LX for every voice port The TN746 analog card is a 24vde circuit card This card is not supported Avaya highly recommends that analog ports be distributed among different
14. el is available to turn MWI on off You can accomplish this by reassigning you need to un assign it before reassigning it the MWI channel from group 2 to group 3 This group must be the same as that shown as Device ID in the Device Assignment section within Switch Administration If more than one dedicated MWI channel each channel must be in a different group So if you have 2 MWI channels one would be assigned to group 3 and the second to group 4 By convention the highest numbered channels are used as dedicated MWI channels MWI codes may vary and should be checked to ensure that those being used are the same as used in the switch These are then set using the MWI parameters menu in the INTUITYAUDIX LX Click on Assign PBX Ext Chans o Starting PBX Extension Enter a phone number the pilot number for the first channel up to 7 digits o Starting Channel Number Enter a number start at channel 0 o Ending Channel Number Enter the last channel number IMPORTANT If numbers are not sequential then you have to do this for each extension and channel Click Save The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 Click on Assign Services Chans o Channel Enter the channel number and or a range of numbers o Service You have the option to select DNIS_SVC AUDIX Chan Tran
15. eting ring no answer all calls NOTE Definity Avaya CM ProLogix IP600 S8 100 does not support forward to Busy Greeting with modecode in band Instead on a busy call forward the caller will hear a personal greeting e Message Waiting Indicator lights audible message waiting optional PBX feature e Automated Attendant e Outcalling Paging e Multiple return to operator e Direct Call e Personal greeting of original called party on a double call forward using call coverage e Reply to message left by subscriber in internal telephone answering mode e Call Sender The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 Configuring the PBX to integrate AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 5 0 CONFIGURING THE PBX FOR INTEGRATION The Voicemail system connects to the PBX as if it were a series of single line telephones These single line telephones are referred to as analog ports that will be connected to the INTUITY voice portion of the voicemail system Each port requires an RJ11 connection into the INTUITY It is important that these analog ports have the ability to Send and recognize DTMF tones Forward on Busy and Ring no answer Perform transfers using switch hook flash These analog ports must be configured in a hunt group The hunt group is created in the PBX to allow the station to hunt to the next voice port Cal
16. l Information is passed from the PBX to the INTUITY using DTMF tones also called touch tones The call information should contain at the minimum the called party ID For a better integration the switch should pass Calling Party ID and the reason code why the call was forwarded When a message is left for a users telephone a second pattern of DTMF tones are passed to the PBX from the voice mail system using pre determined codes to activate and de activate message waiting In addition all users telephones must be programmed to forward to the Pilot Number of the voicemail system on a ring no answer and busy condition In case MWI support is needed the users telephone must have a message waiting lamp or LCD or stutter dial tone programmed in order to determine a message has been left for the user INTUITY LX will handle only the MWI ON OFF code and it is the responsibility of the switch to interpret the code and switch MWI ON OFF on the user s telephone appropriately Five tasks must be completed when programming the PBX to integrate They are as follows e Enable Mode Code Integration e Configure each analog voice port e Configure the analog voice ports into a UCD group e Create call coverage path s that include the INTUITY AUDIX LX system access number e Change subscriber s station programming to include the call coverage path The information contained in this document is provided by AVAYA Inc to serve as a guide
17. lation O o Enter the Trunk Number lt if required gt Note This is the number passed on as call information by the switch for a DID call o Enter INTUITY Subscriber Number o Click Update Click on Transfer Parameters o Enter the transfer and reconnect codes for this switch This information is typically gathered from the PBX vendor o Basic Transfer Actions Blind Allow Transfer Y N To initiate transfer fp To complete transfer h No tones time out 7 o Intelligent Transfer Actions Allow Transfer N The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 To initiate transfer To complete transfer No tones time out o To Reconnect to Caller No Answer Busy o Translations for Transfer Intuity Prefix Required N Switch Prefix Required Y o Click Update e IMPORTANT Once all changes are completed the voice system must then be stopped and restarted e HINT When changes to the Interface Parameters and Tones Parameters are completed the voice system must then be restarted 7 0 HARDWARE INSTALLATION o Each voice card supports four analog Tip Ring connections The Connecting analog voice voice path between the Prologix and the INTUITY AUDIX LX channels requires one pair in each RJ11 connection of the voice card See to the installation instructions for the har
18. ll has to follow the right coverage path and INTUITY AUDIX LX must play ring no answer greeting o If calls are Non Integrated check e That the appropriate COS has been assigned to the Tip Ring lines e That the PBX Extn to Channel mapping has been administered properly e The Switch Integration log to make sure the RAW data is seen for every call and is appropriately parsed and translated e The maintenance log to verify that an error has been logged indicating Bad data If yes then check the switch setup to ensure that the correct mode codes are being passed to INTUITY AUDIX LXM e The Dial Plan Translation screen to verify that the translation table has been administered correctly o For message waiting indicators listen to the message left for the test mailbox delete the message and verify that message waiting is turned off If Message Waiting failures occur check the following e That the appropriate COS has been administered on the switch or the subscriber telephone sets e The Switch Integration Log to verify that INTUITY AUDIX LX is dialing out the required sequence of digits If not check the DIAL PLAN Translation and make sure that it is administered correctly e INTUITY AUDIX LX TM is detecting the dial tone e That the MWI sequence that is dialed out by INTUITY AUDIX LX T is the same as set on the switch Ask the switch administrator for the MWI sequence If it is different then change the MWI ON
19. n 4 0 and again in Section 7 1 Also added Avaya CM to Title page 1 Version D 3 3 08 Noted support for IALX 2 0 in section 2 0 Made changes to accommodate new administration screens in Section 6 0 for IALX 2 0 Version E 05 22 08 Added note about support using this CN versus maintenance on page 1 RIP 02 23 10 Made CN RIP 2010 AVAYA Inc All rights reserved All trademarks identified by the SM and TM are registered trademarks servicemarks or trademarks respectively All other trademarks are properties of their respective owners The above information is based on knowledge available at the time of publication and is subject to change without notice Printed in U S A AVAYA Inc 1033 Murphy Blvd Milpitas CA 95035 408 577 7000 http www avaya com The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1
20. nnel o Click Save The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 Click on MWI Parameters o Verify that the MWI ON Prefix is set to 8 The default code is 90 8 shown above is only an example You should consult your PBX administrator to ensure this code matches eee Sy ae ee eee the MWI ON code in the PBX for the Intuity shown here must match the LWC Feature Access o Verify that the MWI OFF Prefix is set to 8 The default Codes found in the PRX Feature code is 91 8 shown above is only an example You hess Fda should consult your PBX administrator to ensure this code matches the MWI OFF code in the PBX You can verify in the PBX by using the PBX Administration command Set MWI Update y Log MWI Update y Background Refresh y o Click Save O O O display feature access codes Click Dial Plan Translation o Add or Update INTUITY Extension Length o Define the Switch Network Access Code lt f required gt o Add or update the Switch Prefix o Enter the valid extension ranges in Switch Start Ext as 0000 and in Switch End Ext as 9999 Leave the INTUITY Prefix field blank Enter Switch number This is the same number that is used in the AUDIX subscriber database o Enter N in the Remote Y N field o Click Update Click Trunk Trans
21. port cards shelves on the PBX This reduces the possibility that a single card shelf failure will affect a large number of INTUITY AUDIX LX ports Depending on PBX architecture performance could also be an issue on some PBX s during high traffic if a large number of calls are being processed on the same card or shelf The TN746B is an interface between analog voice terminal lines and the TDM packet bus The TN746B consists of a ringing application circuit and port input output circuits A TN746B supports 16 ports The TN746B allows ringing on 4 ports of each half of the circuit pack for a maximum of eight simultaneous ports ringing A user attempting to ring one half of the circuit pack when all four ports are busy receives a busy tone from the PBX Therefore when assigning analog ports to be used as bridged appearances for integration always distribute the INTUITY AUDIX LX ports across multiple TN746B cards The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 CHANGE HISTORY Revision Reason for Change Version A 6 03 Initial release Version B 12 03 Made changes to LWC information and added sidebar text Also note in Section 3 1 to disable internal Audix Version C 10 19 06 Added note explaining that Definity Avaya CM ProLogix IP600 S8 100 do not support forward to Busy Greeting in Sectio
22. ter Please read the CN for more detailed information HINT When changes to the Switch Interface Administration are completed the voice system must then be stopped and started e Start at the Administration main menu e Select Basic System Administration e Select Switch Selection Once a selection is made the appropriate screen will open allowing you to enter the parameters as noted in the CN The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 NOTE The Definity Mode Code software may have to be loaded from the software CD that came with the Intuity LX e Under Switch Administration Click on Switch Selection Select UNITED STATES DEFINITY MODE CODE Click Save NOTE You must stop and start the voice system to make these changes active e Under Voice System Admin Click on Assign Chans to Groups Ifyou are setting up different channels to different groups complete these fields as follows o Channels Enter a number or range for example 0 1 2 or 0 1 2 or 2 4 or all o Groups Enter a number or range for example 0 1 2 or 0 1 2 or 2 4 or all Click Save NOTE By default all channels are assigned to group 2 If this integration requires a dedicated MWI port then the dedicated MWI channel must be assigned to a different group to ensure that the dedicated MWI chann
23. y without ringing the subscriber s station o For coverage Point1 assign the Hunt Group number created for the INTUITY AUDIX LX ports 5 6 SUBSCRIBER ADMINISTRATION o To program subscribers stations for integration enter CHANGE STATION xxxx Follow these steps for each telephone e Name Enter a valid name entry e Coverage Path lt Enter the number you previously assigned to the coverage path for the INTUITY AUDIX LX system gt e LWC Reception msa may be MSA SPE in older Versions e LWC Activation y e Message Waiting Indicator y analog stations only e These are the only changes required for integration Do not change any other field NOTES e All users stations with message waiting indicators must be programmed with LWC Reception msa may be MSA SPE in older Versions e Audible Message Waiting Indicator is supported in conjunction with lamps only if this optional feature is enabled on the PBX The information contained in this document is provided by AVAYA Inc to serve as a guide See the disclaimer on page 1 AVAYA Definity G3 ProLogix Definity One IP600 G600 S8100 6 0 CONFIGURING THE INTUITY AUDIX LX For more information on configuring the INTUITY AUDIX LX click Help on the appropriate page or refer to the INTUITY AUDIX LX CD ROM and refer to the Switch Integration chapters for detailed information O The following are the steps required for an INTUITY AU
Download Pdf Manuals
Related Search