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Installing and Configuring the Avaya S8700 Server

1. hw8730h2 LAO 082807 Figure notes 1 EthO CNA also LAN for nondedicated control network 2 Eth2 Server duplication link duplication crossover cable 3 Eth3 To an Ethernet switch and or the corporate LAN for control network B CNB 4 Eth4 To the customer LAN if the control networks are dedicated 5 Fiber duplication cable Note These are typical Ethernet port assignments The customer might specify different assignments for EthO Eth2 Eth3 and Eth4 Installing and Configuring the Avaya S8700 Series Server January 2008 15 Chapter 1 Introduction Figure 2 Duplication and control network cabling for hardware duplication S8720 S8710 h3df87h2 LAO 122206 Figure notes 1 EthO To an Ethernet switch and or the corporate LAN for
2. Ne WSIOZOZOZOTO DELAS 4 SE a o Op 3 S o a e Pisisieieieleleisieiererereies 00 a O VTP Y wy x cadlsrv2 KLC 042804 Figure notes 1 Services laptop computer 3 NIC adapter cable if necessary 2 Network interface card NIC 4 CAT5 cross over cable Installing and Configuring the Avaya S8700 Series Server January 2008 91 Appendix A Server access Connecting to the server remotely over the network You can use any computer to connect to the server through a LAN The security settings on the LAN must allow remote access 1 Open a Web browser or a terminal emulation application 2 Inthe address field enter the IP address or the DNS host name that is assigned to the server that you want to access Enter the address of the active alias server to connect to the active server Connecting to the server remotely over a modem Note Remote access over a modem is for Avaya services support access only and not for routine administration Because the server uses the same modem line to report alarms the server cannot report new alarms while the line is in use You can access the server through an analog modem The remote connection requires a minimum data speed of 33 5 kilobits per second 1 Launch the dial up connection program which varies depending on your operating system Generally you can access the program
3. ms873lef LAO 082707 Figure notes 1 Active standby LED 6 Power on standby button system power Amber means 2 Internal health system shut down but power still applied Green means 3 External health system on To turn off the power press and hold the Power 4 NIC 1 Eth0 link activity button for several seconds 5 NIC 2 Eth1 link activity 7 Hard Drive LEDs 8 System Insight Display LEDs which represent the system board layout Note The Active Standby LED which is labeled as 1 in Figure 7 is on a push button When pushed this button has no effect other than to turn off the LED momentarily The LED returns to the normal state within a few seconds after the button is pushed 76 Installing and Configuring the Avaya S8700 Series Server January 2008 8710 and 8720 LEDs Figure 8 LEDs on the back panel of the 88730 Server g jan DO mm 3883 09 jan UUO onl Je ms873leb LAO 081607 Figure notes
4. 27 EDS E lid ae 80 security alert o o rag clearing ARP Cache 31 collocated servers connectingto 19 command line interface 94 Communication Manager installing software o 31 compact flash backingupto is configure Avaya C363T or C364T Ethernet switch 27 media Server2 o 48 Installing and Configuring the Avaya S8700 Series Server Index MODEM coo oY a ae ae es 43 network interface card NIC 2 47 SENEN fe a oe Moca se Po A G 35 51 UPS 2 us mare e e ee We eS 23 connect to customer network 13 connection to LAN verifying 42 copyfilestoserver 36 customer network connectingto 13 D date and time verifying 70 daylight savings rules OCIO oo a a E a a 69 SOTINO os sa a A 68 DHCP IP addressing IPSI circuit pack o 57 US a a a 62 diffserv parameters setting 61 direct access to server 89 disable unused Ethernet switch ports 71 disconnecting from Server 48 duplicated IPSIs enabling 55 E enable Ethernet switch ports 71 ESS compatibility 45 Ethernet interface assignments 40 Ethernet switch configuring 29 default IP addresses
5. 2 4 75 Testing the license file 2 4 75 E A AIR 76 58710 and 38720 LEDS ccc SSS ECE HEE DS Se ES trpi deea 77 Additional server LED information 0 00 ee 79 Avaya C360 Ethernet switch LEDS eee 80 UPS LEDE exiar crsiaian asi praia cir ADA 81 TN23912BP IFSILEDS 24 beets bee eS OEE eR Sh wee Ewe SS 82 Appendix A Server access 4 87 Accessing the command line interface of the server with SSH 87 Connecting to the server directly o 89 Connecting to the server remotely over the network 92 Connecting to the server remotely over a modem 92 Installing and Configuring the Avaya S8700 Series Server January 2008 5 Contents Finding the IP address of the active Server 93 Accessing the Maintenance Web Interface 93 Using the SAT command line prompt 2 e 94 Logins for Avaya technicians and BusinessPartners 95 Configuring the network for Windows 2000 and XP 95 Setting the browser options for Internet Explorer 6 0 96 Appendix B Installation troubleshooting 97 Troubleshooting the installation of the server hardware 97 Troubleshooting the configuration of the server hardware 98
6. 28 Configuring the Ethernet switch 2 22 29 Chapter 3 Communication Manager installation 31 Clearing the ARP cache on the laptop 31 Applying power to the Server 2 2 32 ACCESSING the server 5 66 bo Re EE ee ee Ee ew 32 Configuring Telnet for Windows 2000 and Windows XP 32 Installing Avaya Communication Manager 33 Installing and Configuring the Avaya S8700 Series Server January 2008 3 Contents Chapter 4 Server configuration 52 35 Opening the Maintenance Web Interface 36 Copying files to the Server 2 eee 36 Creating asuper user login 36 Methods of Configuring a server o 37 Configuring the server manually 0 eee 37 Setting the date time and time zone 37 Maintenance Web Pages configuration Screens 38 Ethernet interface assignments 40 Performing the manual configuration 40 Avaya Installation Wizard o 41 About the Avaya Installation Wizard 41 Running the Avaya Installation Wizard 42 Verifying the server connection to the customer L
7. 27 disabling unused ports rail preparing toconfigure 28 Extra Large configuration 45 F faceplate TN2312BP circuit pack 82 firewall settings o o 46 INADS enabling alarms to by way of modem 12 inputting translations 51 installation January 2008 101 Index troubleshooting 4 97 using the Wizard 0 37 41 installing Communication Manager software 33 translation file 55 interchanging servers 49 IP address finding for the active Server 93 Set station vc e a ee 58 US DHGP ear 62 IP address set static 58 IP interface enabling control 65 upgrading firmware version 65 verify translations o 65 IP interface information adding to translations 54 IPSI connecting to o lt so ao s ai aoaea a a 57 enabling duplication 55 LEDS os a oa hae hae haa we Ree a 82 program switch ID and cabinet 57 L LED additional information 79 LEDs Avaya Ethernet switches 80 AA ae oe a Ge ee 82 S8700 series Server TT 8730 Server o es 76 U S afi aa Rte ee GS ae ge 81 license file testing 75 license verifying status 66 loca
8. For the menus and commands to set these traps see the user guide that comes with the SNMP module Configuring the SNMP subagent in the Avaya Ethernet switch if used A Important These procedures apply only to a new Avaya supplied uninterruptible power supply UPS with a Simple Network Management Protocol SNMP module Do not use these procedures to set traps on a UPS that Avaya does not supply You must administer the Simple Network Management Protocol SNMP subagent in the Avaya Ethernet switch to report alarms to the server when problems occur For the SNMP module to properly report alarms you must configure a unique IP address for the UPS on both the SNMP module and the server This IP address can be a customer provided address or the Avaya provided default address At a minimum you must configure the following items e The IP address e The subnet mask e The gateway IP address e The trap receiver IP address e The community string get set trap The brand the model or the firmware load of the Ethernet switch that Avaya supplies can change without notice For this reason this document does not provide specific instructions on how to connect to and configure the SNMP subagent For more information see the documentation that comes with the Ethernet switch Also see the Basic Configuration section of the Quick Start Guide and the documentation CD ROM that comes with the Ethernet switch for the default user ID password
9. 1 NIC activity LED 4 Active standby LED Indicates active when on 2 NIC link LED steady or standby mode when blinking blue This 3 Power supply LED LED duplicates the Active Standby LED on the front panel 8710 and S8720 LEDs Figure 7 LEDs on the front panel of the S8730 Server on page 76 and Figure 8 LEDs on the back panel of the 88730 Server on page 77 show the LEDs on the 88710 and the S8720 Servers You cannot test the LEDs on the 88710 Server Installing and Configuring the Avaya S8700 Series Server January 2008 77 Chapter 8 Installation verification Figure 9 LEDs on the front panel of the S8710 and the 88720 Servers compat 224 22 Duplex ch chQ 1011 Ir ADA 2221 Simplex oO i a o i msdsled1 KLC 041304 Figure notes 1 Internal health 4 NIC 2 Eth1 link activity green 2 Power supply 5 Indicates active when on steady or standby mode when 3 NIC 1 Eth0 link activity blinking blue green 6 Power on standby button system power Amber indicates power to the chassis is on but the server is off Green indicates power is on and the system is running To turn off the power press and hold the Power button for several seconds Note The A
10. Configure your network connection e IP address 192 11 13 5 e Subnetwork mask 255 255 255 252 For specific information see Configuring the network for Windows 2000 and XP on page 95 Once you connect use a terminal emulation program or a Web browser to administer the server Installing and Configuring the Avaya S8700 Series Server January 2008 89 Appendix A Server access Figure 15 Services laptop computer connected directly to the 88730 Server PCle 1 loz UID ca873srv LAO 081507 Figure notes 1 Services laptop computer 3 NIC adapter cable if necessary 2 Network interface card NIC 4 CAT5 cross over cable 90 Installing and Configuring the Avaya S8700 Series Server January 2008 Connecting to the server directly Figure 16 Services laptop computer connected directly to the 88710 or S8720 Server
11. Enabling the IPSI Enabling the IPSI 1 Type change system parameters ipserver interface and press Enter 2 Ona duplicated server the system displays the following screen Verify that the primary control and the secondary control subnetwork addresses are correct change system parameters ipserver interfac Page 1 of 1 IP SERVER INTERFACE IPSI SYSTEM PARAMETERS SERVER INFORMATION IPSI Host Name Prefix birch Primary Control Subnet Address 198 152 254 0 Secondary Control Subnet Address 198 152 255 0 OPTIONS Switch Identifier A IPSI Control of Port Networks enabled The control subnetwork addresses typically match the most significant three octets of the IP addresses of the server for the media gateway The most significant three octets are the first three groups of digits in the IP address Select the configure server command on the Maintenance Web Interface to see the IP address of the server An asterisk to the right of the Control Subnet Address field means that Communication Manager does not have the subnetwork information and the subnetwork address displayed is incorrect 3 If the information in the Primary Control Subnet Address field the Secondary Control Subnet Address field or both fields is incorrect use the Maintenance Web Interface to change the server configuration to match the Server IP address in configure server Under Server Configurati
12. and configuration commands Note For the Ethernet switch to report alarms properly you must also configure the IP addresses for the Ethernet switches in the servers Default IP addresses for the Ethernet switch For how to administer the SNMP subagent in the Ethernet switches see Configuring the Ethernet switch on page 29 If the control network is duplicated perform the same steps for both Ethernet switches Installing and Configuring the Avaya S8700 Series Server January 2008 27 Chapter 2 SNMP configuration Table 5 Default values for a dedicated control network shows the default values for Ethernet switch 1 and Ethernet switch 2 for a dedicated control network For non dedicated control networks the customer will provide IP addresses A Important Do not use the IP address of the active server Table 5 Default values for a dedicated control network Parameter Ethernet Single control Duplicated control switch network CNA network CNB IP address 1 198 152 254 240 198 152 255 240 Subnet mask 255 255 255 0 255 255 255 0 IP address for the 1 198 152 254 201 198 152 255 201 trap receiver server 1 IP address 2 198 152 254 241 198 152 255 241 Subnet mask 255 255 255 0 255 255 255 0 IP address for the 2 198 152 254 202 198 152 255 202 trap receiver server 2 Preparing to configure the Ethernet switch Before you configure the Ethernet switch you must complete the following prerequisite
13. continue with the installation Verify that the required number of open customer supplied EIA 310D or equivalent standard 19 in 48 cm 4 post equipment rack s is are properly installed and solidly secured Ensure that the screws that come with the racks are present If you use a rack cabinet ensure that the cabinet has adequate ventilation Verify that the rail kit to support the server is available to install Verify that the rail kit that is required to support the UPS is installed on the rack or available to install For how to install the rails see the documentation that comes with the rail kit Verify that the equipment racks are grounded per local code See Job Aid Approved Grounds 555 245 772 Verify that the customer provided AC power to the rack is from a nonswitched outlet Verify that cables for theTN2312BP IPSI circuit packs are labeled and run from the control hardware rack to the port networks or that appropriate connectivity is provided Equipment specifications The components of the S8700 series Server control network consist of two servers one or two Ethernet switches and two UPSs The physical specifications for the control network components are shown in Table 1 Table 1 Control network components specifications Dimensions Dimensions Height Weight English Metric u Ib kg Component height x width x depth height x width x depth in inches in centimeters Server 8710 S8720 or 3 4 x 17 5 x
14. port networks 3 After you enter the translations type save translation and press Enter to save the translations to the hard disk drive 4 Type reset system 4 and press Enter to have the software read the copied translations Installing and Configuring the Avaya S8700 Series Server January 2008 51 Chapter 5 IP interface translations Adding media gateways Note If system translations have been loaded on the server media gateways do not need to be added to administer the IPSI 1 Type add cabinet nand press Enter where n is the cabinet number for each stack of media gateways that is controlled by one TN2312BP IPSI circuit pack A cabinet is defined as a group of up to five G650 Media Gateways that are mounted in a rack and TDM connected 2 Fill in the carrier location letter and the carrier type for each media gateway in the cabinet add cabinet 1 CABINET DESCRIPTION Cabinet Cabinet Layout Cabinet Type Number of Portnetworks Location Room CARRIER DESCRIPTION not used not used not used G650 port G650 port PWAN 1 G650 rack mount stack expansion portnetwork HE Survivable Remote EPN n il Carrier Carrier Type CABINE IP Network Region 1 Cabinet Holdover A carrier only Floor Number PN PN PN PN PN 09 09 09 09 09 Page lO 1 Building 52 Installing and Configuring the Avaya S8700 Series Server January 2008
15. select ntp 123 udp 46 Installing and Configuring the Avaya S8700 Series Server January 2008 Configuring the NIC Note It is not necessary to enable the Input to Server ntp service If this service is already enabled you do not need to disable it When the Avaya Installation Wizard prompts you for information about the network time servers enter the DNS name or the IP address for the primary network time server and the secondary and the tertiary time servers if any If you enter a DNS name instead of an IP address for the network time server you must specify the IP address of the DNS server on the DNS DHCP web page For more information see About the Avaya Installation Wizard on page 41 For more information about NTP see RFC 958 Configuring the NIC 1 From the Maintenance Web Interface under Server Configuration click Configure Server 2 Click Continue until you get to the Specify how you want to use this Wizard page 3 4 5 6 e e e Configure Server Steps Specify how you want to use this wizard Review Notices Set Identities C Configure all services using the wizard Configure Interfaces O Configure Switches Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Help Configure RSA Update System Configure individual services Click CONTINUE to proceed Select Configure Individual Services and click Continue On the menu on the left click Set Identities
16. Click Start Backup The system displays a message when the format is completed which takes approximately 10 seconds Installing and Configuring the Avaya S8700 Series Server January 2008 73 Chapter 7 Postinstallation administration Note If you click Start Backup without media in the compact flash drive you cause a system error In this case repeat the steps beginning with Step 1 7 To view the status of the backup click Backup Status Before leaving the site e Provide the default LAN security settings to the customer e Ensure that the customer knows that remote access to the server is available only if the following services are enabled on the Maintenance Web Interface Firewall screen SSH must be enabled https must be enabled to access the Maintenance Web Interface def sat must be enabled to access the SAT commands 162 udp must be enabled to receive SNMP traps from the UPS and the Avaya Ethernet switch 74 Installing and Configuring the Avaya S8700 Series Server January 2008 Chapter 8 Installation verification This chapter provides the following information about how to verify the server installation and configuration e Testing the IPSI circuit packs e Testing the license file e Checking LED status indicators Servers Avaya Ethernet switches Uninterruptible power supplies UPSs Circuit packs Testing the IPSI circuit pack The following steps test the clock and packet interface
17. DNS host name to establish a network connection to the active server Use port 5023 for this connection Use SAT commands on the active server only When prompted log in to the server as craft 94 Installing and Configuring the Avaya S8700 Series Server January 2008 Logins for Avaya technicians and BusinessPartners Logins for Avaya technicians and BusinessPartners Avaya field technicians and BusinessPartners must use a Services login such as craft or dadmin to perform initial configuration and upgrades An Avaya field technician can use a unique password that is assigned to the customer system After the Avaya authentication file is installed Avaya Communication Manager has a password for the craft login that is unique to the customer system and available when you are connected directly to the server If the system is configured without ASG then all security authentications are through passwords If ASG is turned on then all authentication is through ASG except for logins over the service port which require a password The revised password is recorded by RFA and is obtained from ASG Conversant at 1 800 248 1234 or 1 720 444 5557 Customers can set up their own logins to access Avaya servers You must have superuser permission to create or change logins and passwords NOTE do not start login IDs with a number For more information see the Avaya Communication Manager Basic Administration Quick Reference 03 300363 Configuring the
18. S8730 4 Video connector VHDCI SCSI connector Installing and Configuring the Avaya S8700 Series Server January 2008 11 Chapter 1 Introduction Environmental specifications for the S8710 S8720 and S8730 are shown in Table 3 Table 3 8710 S8720 S8730 Server environmental specifications Parameter Description Air Temperature Humidity Electrical input Power supply output Ambient operating 50 F to 95 F 10 C to 35 C Maximum wet bulb 82 4 F 28 C NOTE All temperature ratings shown are for sea level An altitude derating of 1 8 F per 1000 ft to 10 000 ft 1 C per 300 meters is applicable No direct sunlight is allowed Operating 10 to 90 Nonoperating 5 to 85 S8730 5 to 95 NOTE The storage maximum humidity of 95 is based on a maximum temperature of 113 F 45 C The altitude maximum for storage corresponds to a pressure minimum of 70 kPa Rated input voltage 8710 8720 100 VAC to 240 VAC 8730 100 to 132 VAC 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 8710 8720 6 A 110 V to 3 A 220 V S8730 10 A at 100 VAC 4 9 A at 200 VAC Rated input power 8710 8720 600 W 8730 980 W at 100V AC input 960 W at 200V AC input BTUs per hour 2050 Rated steady state power 8710 8720 400 W 8730 800 W at 100V AC input 850 W at 120V AC input 1000 W at 200V to 240V AC input Maximum peak power 8710 8720 400 W 12 Installing and
19. SE La gt LIS LEG KTS Saas SER Y a PRESS Ze LALA LOS cadlipsi KLC 031502 Figure notes 1 Services laptop computer 3 NIC adapter cable if necessary 2 PCMCIA Network Interface Card NIC 4 CAT5 crossover cable to IPSI Note Ensure that you have the password before proceeding Depending on the operating system on the Services laptop computer you might need to clear the Address Resolution Protocol ARP cache before entering a new IP address If you enter an IP address and your computer cannot connect try clearing the cache 1 On your laptop computer click Start gt Run to open the Run dialog box 2 Type command and click OK to open a MS DOS Command Line window 3 Clear the Address Resolution Protocol ARP cache in the laptop 4 To log into the IPSI use SSH and the IP address 192 11 13 6 For information on how to use SSH see Accessing the command line interface of the server with SSH on page 87 Installing and Configuring the Avaya S8700 Series Server January 2008 59 Chapter 6 IP interface configuration Note While connected to the IPSI type help or to obtain online help Most commands have two or three letter abbreviations 5 Type ipsilogin and press Enter 10 11 12 13 Note The craft login used on the IPSI has a different password from the craft login used on the servers Log in as craft Prompt IPADMIN T
20. Troubleshooting the installation of the license file and the Avaya authentication file o eee 100 rk as Oe ra ss de 101 6 Installing and Configuring the Avaya S8700 Series Server January 2008 Chapter 1 Introduction Use these procedures to install Avaya Communication Manager and configure a new Avaya S8700 series Server and the associated components in a fiber connected fiber PNC or an IP connected IP PNC port network configuration To configure the server use the Avaya Installation Wizard To configure gateways and other hardware components use the following two administration interfaces e The Maintenance Web Interface e The command line interface either directly or through Secure Shell SSH Telnet or a terminal emulation program such as Avaya Native Configuration Manager This installation document includes the following information e Pre installation requirements on page 9 e Configuring the SNMP modules in the UPS on page 23 e Server configuration on page 35 e P interface translations on page 51 e P interface configuration on page 57 e Postinstallation administration on page 67 e Installation verification on page 75 e Server access on page 87 e Installation troubleshooting on page 97 Audience This documentation is for the following people who install and configure the server components e Trained field installation and maintenance personnel e Techn
21. Verify all operations are UP oa w amp Installing and Configuring the Avaya S8700 Series Server January 2008 49 Chapter 4 Server configuration 50 Installing and Configuring the Avaya S8700 Series Server January 2008 Chapter 5 IP interface translations To administer IPSI circuit packs use a terminal emulation program to issue Communication Manager SAT commands For Communication Manager terminal emulation use a program such as Avaya Native Configuration Manager Avaya Terminal Emulation or HyperTerminal You also can use Avaya Site Administration to issue SAT commands To administer some of the features in the latest release of Avaya Communication Manager you must use the latest version of Avaya Site Administration Perform these tasks to administer IPSI circuit packs Inputting initial system translations on page 51 Adding media gateways on page 52 Enabling the IPSI on page 53 Adding the IPSI to the system on page 54 Enabling IPSI duplication duplicated control network only on page 55 Setting the alarm activation level on page 55 Saving translations on page 55 Inputting initial system translations 1 Open a SAT session See Using the SAT command line prompt on page 94 2 Enter translations If the system translations were prepared offsite enter the translations and reset the server If the translations are not available enter minimal translations to verify connectivity to the
22. components within the TN2312BP IPSI circuit pack Note With duplicated servers use the active server 1 Ina SAT command line type test ipserver interface UUC and press Enter where UUC is the cabinet and the carrier in which the circuit pack is located 2 Verify that the Test Results screen shows PASS in the Results column Testing the license file A Important Wait at least 30 minutes after you install the Communication Manager license before you run this test Note With duplicated servers use the active server 1 Ona SAT command line type test license and press Enter 2 Verify that the Test Results screen shows PASS in the Results column Installing and Configuring the Avaya S8700 Series Server January 2008 75 Chapter 8 Installation verification 8730 LEDs Figure 7 LEDs on the front panel of the S8730 Server on page 76 and Figure 8 LEDs on the back panel of the S8730 Server on page 77 show the LEDs on the S8730 Server Figure 7 LEDs on the front panel of the 88730 Server v Q RISER CAGE OO O PROC PROC O O olot 0 o OO ans O 0 Geex0_ og Jose ose 0 GEO os ose os d_PPMOb O Lt 2 a y sa a8 UTE ag 6 o o
23. configuration commands see the local configuration section of that user guide Installing and Configuring the Avaya S8700 Series Server January 2008 23 Chapter 2 SNMP configuration Default UPS IP addresses for S8700 series Servers For how to administer the SNMP module in the UPS see Perform the same steps for each UPS Table 4 Default UPS IP addresses for a dedicated control network shows the default values for UPS1 and UPS2 for a dedicated control network For non dedicated control networks the customer provides IP addresses A Important Do not use the IP address of the active server Table 4 Default UPS IP addresses for a dedicated control network Parameter UPS Single control Duplicated control network CNA network CNB IP address UPS1 198 152 254 239 198 152 255 239 Subnet mask 255 255 255 0 255 255 255 0 Gateway address UPS 1 198 152 254 201 198 152 255 201 IP address for the UPS1 198 152 254 201 198 152 255 201 trap receiver server 1 IP address UPS2 198 152 254 238 198 152 255 238 Subnet mask 255 255 255 0 255 255 255 0 Gateway address UPS2 198 152 254 201 198 152 255 201 IP address for the UPS2 198 152 254 202 198 152 255 202 trap receiver server 2 A Important Each UPS must report SNMP traps to the server that the UPS powers If the UPS detects that commercial power is lost or battery resources are depleted the UPS sends a trap that allows the server to lower its state of health and to ca
24. control network A CNA 2 Eth2 Server Duplication Link 3 Eth3 To an Ethernet switch and or the corporate LAN for control network B CNB 4 Eth4 To the customer LAN if the control networks are dedicated 5 Fiber duplication cable Note These are typical Ethernet port assignments The customer might specify different assignments for EthO Eth2 Eth3 and Eth4 16 Installing and Configuring the Avaya S8700 Series Server January 2008 About server port connections Figure 3 Duplication and control network cabling for software duplication S8730 hw8730s2 LAO 081607 Figure notes 1 EthO Server Duplication Link duplication crossover cable 2 Eth2 To an Ethernet switch and or the corporate LAN for control network A CNA 3 Eth3 To an Ethernet switch and or the corporate LAN for control network B CNB 4 Eth4 To the corporate LAN if the control networks are dedicated Note These are typical Ethernet port assignments The customer might specify different assignments for Eth2 Eth3 and Eth4 Installing and Configuring the Avaya S8700 Series Server January 2008 1
25. for 10 Digit NANP Calls field type y Type the information in the various fields for each media gateway In the Name field for location 1 type Main 4 Click Submit to save the changes Note The location of a port network is defined on the SAT cabinet form change cabinet X The location of a network region is defined on the SAT ip network region form change ip network region X The Location field in the ip network region form is part of the association to the daylight savings rule by which a IP phone behaves Installing and Configuring the Avaya S8700 Series Server January 2008 69 Chapter 7 Postinstallation administration Verifying the date and the time main server only Use SAT commands to verify the date and time 1 Type display time and press Enter display time Page 1 of 1 DATE AND TIME DATE Day of the Week Friday Month June Day of the Month 9 Year 2006 TIME Hour 14 Minute 19 Second 36 Type Standard Daylight Savings Rule 0 WARNING Changing the date or time may impact BCMS CDR SCHEDULED 2 Verify that the date and the time of day are correct If the date and the time of day are correct go to 5 If the date and time of day are not correct proceed to step 3 3 Verify connectivity to any administered Network Time Server a Using the Maintenance Web Interface click Network Time Sync under Diagnostics The Network Time Sync screen confirm synchronization to any a
26. in duplicated S8720 and 8730 Servers Software duplication is supported only on the S8720 and S8730 and is the default configuration For software duplication all duplication messages are sent over the server duplication TCP IP link An 8720 or S8730 communications system configured with software duplication has lower call performance than the same system configured with hardware duplication Encrypting duplication messages further degrades performance For software duplication Avaya recommends that you use a dedicated duplication link with a bandwidth of at least 1 Gigabit per second The 8720 and S8730 Server is shipped without the optional DAL2 hardware duplication card If purchased the DAL2 hardware duplication cards and the dual fiber cable that links the DAL2 cards are installed in the servers at the customer site The duplication type that is hardware or software is administered as a Configure Server step on the Server Duplication Web page in the Maintenance Web Interface About SSH Secure Shell SSH is both a computer program and an associated network protocol that you use to log in to and run commands on a networked computer SSH provides secure encrypted communications between two untrusted hosts over an insecure network Avaya strongly recommends that you use SSH instead of Telnet for most interactive connections to the Avaya servers and other devices on a customer network To use SSH a third party SSH client must be ins
27. network for Windows 2000 and XP A Important Write down the original settings for use in case you need to revert to the original configuration 1 On your computer desktop right click My Network Places and left click Properties to display the Network Connections window Windows 2000 or Windows XP should automatically detect the Ethernet card in your system and create a LAN connection More than one connection might appear 2 Right click on the correct Local Area Connection and left click Properties to display the Local Area Connection Properties dialog box Select Internet Protocol TCP IP Click Properties to display the Internet Protocol TCP IP Properties dialog box On the General tab select Use the following IP address OO OW ae A Make a note of any IP addresses or other entries that you have to clear You might need to restore them later to connect to another network Enter the following e IP address 192 11 13 5 e Subnet mask 255 255 255 252 Installing and Configuring the Avaya S8700 Series Server January 2008 95 Appendix A Server access 10 Select Use the following DNS server addresses The entries for Preferred DNS server and Alternate DNS server should both be blank Click Advanced at the bottom of the dialog box to display the Advanced TCP IP Settings dialog box Click the DNS tab Ensure no DNS server is administered The address field should be blank Click OK OK and Close to close all the wi
28. not unplug the modem USB cable on the active server If you must replace the modem replace the modem when the server is in standby mode Connecting to collocated servers A Important Both servers share one telephone line To connect modems to collocated servers 1 Install two RJ11 jack outlets wired to a single 1 Measured Business telephone line 2 Use the modular telephone cord that is supplied with the modem to connect one RJ11 jack to each modem Use the USB cable that is supplied with the modem to connect one modem to server 1 Use the USB cable to connect the other modem to server 2 Connecting to separated servers A Important Each server has a dedicated telephone line To connect to separated servers 1 For a server in each location install one RJ11 jack outlet that is wired to a single 1 Measured Business telephone line 2 Use the modular telephone cord that is supplied with the modem to connect one RJ11 jack to each server 3 Connect each modem using the USB cable to the server at each location Installing and Configuring the Avaya S8700 Series Server January 2008 19 Chapter 1 Introduction Modem options You set the modem options when you configure the server You do not set options on the modems themselves About media gateways In a new installation the S8700 series Servers work with only the Avaya G650 Media Gateway In a migration the S8700 series Servers work with Avaya MCC1
29. only on page 70 e Clearing and resolving alarms on page 71 e Enabling and disabling the Ethernet switch ports on page 71 e Backing up files to the compact flash media on page 73 e Enabling alarms to INADS by way of a modem on page 72 e Enabling alarms to INADS by way of the SNMP module on page 73 e Before leaving the site on page 74 Verifying translations 1 Open a SAT session on the server 2 To view all the administered circuit packs in the system type list configuration all and press Enter 3 To verify the location of the IPSI circuit packs type list ipserver interface and press Enter For more information see your planning documents and check the administration status on the following items e list station e list trunk group e list hunt group Installing and Configuring the Avaya S8700 Series Server January 2008 67 Chapter 7 Postinstallation administration Setting rules for daylight savings time You set the date the time and the time zone through the Maintenance Web Interface on the server You must use SAT commands to set the rules for daylight savings time Note The default setting of the daylight savings rules SAT screen reflect the US and Canada rules effective in 2007 Type change daylight savings rules and press Enter 2 In the Change Day Month Date Time and Increment columns type the appropriate start and stop information for each rule For example 1 00 in the
30. press Enter No V shows on the IPSI LED e The IPSI is not connected to the Ethernet switch or the network Comnect a cable to the bottom port on the faceplate and to the Ethernet switch or the customer network e Make sure port on the Ethernet switch that is assigned to that IPSI is enabled The V on the IPSI LED is not filled in e An IP address is not assigned to the IPSI e The IPSI is not administered The system generates an alarm when first connect to IPSI e The IPSI does not have the current firmware Upgrade the firmware 2 of 2 Installing and Configuring the Avaya S8700 Series Server January 2008 99 Appendix B Installation troubleshooting Troubleshooting the installation of the license file and the Avaya authentication file 100 Problem Possible solution Cannot get files from the RFA site e Provide the correct SAP number e Provide the serial number for the reference IPSI Cannot install the license file e Ensure that two license files do not exist on the server If so delete one of the files e The file might be corrupt Download the file again from the RFA site e Use binary mode to upload the file The server is in no license mode Cannot use the administration commands ASG does not work e The license file does not have an IP address yet This situation is normal when the license file is first installed because the file cannot
31. process requires that you also configure the SNMP subagent in the Avaya supplied Ethernet switch A Important Use the procedures in this section to configure Avaya supplied equipment only Configuring the SNMP modules in the UPS A Important These procedures apply only to a new Avaya supplied uninterruptible power supply UPS with a Simple Network Management Protocol SNMP module Do not use these procedures to set traps on a UPS that Avaya does not supply You must configure the SNMP module in the UPS to report alarms to the server when hardware problems occur The module reports an alarm if commercial power is lost or battery resources are depleted For the SNMP module to properly report alarms you must configure a unique IP address for the UPS on both the SNMP module and the server This IP address can be a customer provided address or the Avaya provided default address At a minimum you must configure the following items e The IP address e The subnet mask e The gateway IP address e The trap receiver IP address e The community string get set trap A third party manufactures the SNMP module The brand the model or the firmware load of the module that Avaya supplies can change without notice For this reason this document does not provide specific instructions on how to connect to and configure the SNMP module For more information see the documentation that comes with the SNMP module For the default password and the
32. see the IPSI e After 30 minutes the license file has not located the reference IPSI In a SAT session type reset system 1 and press Enter to reset the 30 minute clock e The server might be in no license mode because the 30 minute timer lapsed In a SAT session type reset system 1 and press Enter to reset the 30 minute clock e Re install the Avaya authentication files Cannot install the authentication file e Administer a super user login on the active server Installing and Configuring the Avaya S8700 Series Server January 2008 Index Numerical 8730 Server configurations 13 A access server CITECHY ace bs bao ee o Re a 89 remotely over modem 92 remotely over network 92 accessing Maintenance Web Interface 93 accessing the Server o 32 add IP interface information 54 media gateways 52 administer IPSI circuit pack oao o 57 AIW See Avaya Installation Wizard alarm activation level SOWING 0h eri a a a a 55 alarms enabling to INADS via SNMP 73 setting selected traps 26 to INADS by way of modem enabling Te VIEWING a cc a aa da a day EA i Ful ARP cache clearing 31 Avaya Installation Wizard using 37 41 B backing up files to compact flash 73 C C363T or C364T Ethernet switch configuring o o
33. these screens use the arrow keys to move to an option and then press the spacebar to select the option Press Enter to submit the information on the screen Select Install ensure that lt OK gt is highlighted and press Enter On the Select Release Version screen ensure that the Build line and lt OK gt are highlighted 5 Press Enter to partition the hard disk drive and format the partitions Once the drive is properly configured the program starts the installation process and reports the progress These processes can take up to 20 minutes to complete 6 You must remove the CD ROM from the drive at this time When the server is ready to reboot the drawer of the CD ROM drive opens The reboot can take up to 3 minutes The Telnet session drops automatically when the reboot starts Installing and Configuring the Avaya S8700 Series Server January 2008 33 Chapter 3 Communication Manager installation 34 Installing and Configuring the Avaya S8700 Series Server January 2008 Chapter 4 Server configuration After you install the Communication Manager software you must use the Avaya Installation Wizard to configure the server This section covers the following tasks Copying files to the server on page 36 Creating a super user login on page 36 Configuring the server manually on page 37 Running the Avaya Installation Wizard on page 42 Verifying the server connection to the customer LAN if provided o
34. through the My Computer or the Control Panel folders For more information see the Help system of your computer To open the New Connection wizard double click Make New Connection Within the wizard depending on your operating system you may be asked to Assign a name to the connection Select dial up to the network for the network connection type Select the modem you will be using for the dial up connection Enter the appropriate telephone number to access the active server For the customer supplied telephone numbers see the completed Electronic Preinstallation Worksheet Under Advanced select PPP and log on manually You might have to type a user name and password depending on whether or not the server that you are dialing into has a non null CHAP secret key If you need a user name and a password use craft for the user name and ignore the password field Click the connection name or icon if created Wait for connection When prompted enter your remote access login name and password 92 Installing and Configuring the Avaya S8700 Series Server January 2008 Accessing the Maintenance Web Interface 6 When the system displays the Start PPP now message click Done When you see the Connection Complete dialog box your computer is connected to the server 7 Open an SSH session using PuTTY or other client See Accessing the command line interface of the server with SSH on page 87 for more information 8 Within the
35. to upgrade the firmware on some or all the IPSls All IPSIs must have the same firmware load 1 On the Maintenance Web Interface under IPSI Firmware Upgrades click IPSI Version 2 Select Query All and click View 3 Verify the firmware release for each IPSI 4 If an upgrade is required follow the procedures in Firmware Download Procedures at the Download Center on the Avaya Support web site Enabling control of the IPSIs 1 Ensure that the IPSIs have the same current firmware Installing and Configuring the Avaya S8700 Series Server January 2008 65 Chapter 6 IP interface configuration 2 For duplicated IPSIs enable IPSI duplication before you enable IPSI control See Enabling IPSI duplication duplicated control network only on page 55 On the SAT type change system parameters ipserver interface and press Enter Ensure the IPSI Control of Port Networks field is set to enabled Submit the screen to save the changes Verifying the license status On the Maintenance Web Interface under Security click License File and verify that the license mode is now normal 66 Installing and Configuring the Avaya S8700 Series Server January 2008 Chapter 7 Postinstallation administration This section covers the following tasks e Verifying translations on page 67 e Setting rules for daylight savings time on page 68 e Setting locations if necessary on page 69 e Verifying the date and the time main server
36. user login Note A craft level login can create the super user login in Release 4 0 or later Make sure you have a login name and password that the customer would like for the superuser login If you are a business partner you can also repeat this procedure to add the dadmin login Use the Integrated Management Maintenance Web Pages to create a super user login To create a login Note Make sure the customer can change this login its password or its permissions later 1 Inthe Integrated Management Maintenance Web Pages under Security select Administrator Accounts Select Add Login Select Privileged Administrator and click Submit The Administrator Accounts Add Login Privileged Administrator screen appears 36 Installing and Configuring the Avaya S8700 Series Server January 2008 Methods of Configuring a server In the Login name field Type a login name for the account In the Primary group field susers appears In the Additional groups profile field prof18 appears prof18 is the code for the customer superuser In the Linux shell field bin bash appears In the Home directory field var home login name appears login name is the name you choose in step 4 9 Skip the Lock this account and Date on which account is disabled blank to ignore fields 10 In the Select type of authentication section Choose Password Note Do not lock the account or set the password to be disabled 11 In the Enter k
37. using SSH 15 Use show control interface to verify the administration 16 Type exit and press Enter Setting the VLAN and diffserv parameters 1 Connect to the IPSland log in as craft To display the quality of service values type show gos and press Enter Use the set commands in the list below to set the VLAN diffserv and port parameters If the customer does not specify different values use these recommended values Note Use Help to obtain syntax guidelines for these commands A Important The settings for these parameters on the IPSIs must be consistent with the settings on the servers and other network devices such as Ethernet switches e set vlan priority 6 e set diffserv 46 e set vlan tag on e set port negotiation 1 disable e set port duplex 1 full e set port speed1 100 Type show qos and press Enter to check the administered values Type reset and press Enter to capture the updated parameter values The reset terminates the administration session and automatically logs you out 6 Log in again and use the show qos command to ensure that the parameter settings are correct Disconnect the laptop from the IPSlfaceplate Check the LED on the IPSlfaceplate Verify that the display shows the letters and P anda filled in V at the bottom See Figure 6 Installing and Configuring the Avaya S8700 Series Server January 2008 61 Chapter 6 IP interface configuration Figure 6 IPSI LED display for static addre
38. 26 8 6 x 45 x 66 2 60 27 S8730 loaded Ethernet switch C363T 1 75 x 17 x 14 4 4x 43 x 37 1 11 5 C364T 1 75 x 17 x 14 4 4x 43 x 37 1 11 5 UPS 700 VA 3 5x 17x 19 9x 43 x 48 2 34 15 1500 VA 3 5 x 17 x 24 9x 43x61 2 50 23 10 Installing and Configuring the Avaya S8700 Series Server January 2008 Preinstallation tasks to complete at the customer site Table 2 shows specifications for the 88710 S8720 and S8730 Servers Table 2 8710 8720 and 8730 Server features and specifications Feature Description Microprocessor Memory Drives SCSI DAL2 hardware duplication cards Physical dimensions Integrated functions 8710 1 Intel Xeon 8720 1 AMD Opteron 8730 1 Dual Core rev F AMD 8710 512 MB 8720 1 GB 8730 4 GB Hard disk drive 72 GB 10 000 RPM CD ROM DVD ROM 24x maximum Diskette drive 1 44 MB 3 5 in 9 cm Used for the hardware duplication configuration only Not used for the software duplication configuration S8710 S8720 Height 3 4 inches 8 6 cm 2 U Depth 26 inches 66 cm Width 17 5 inches 45 cm Maximum weight 60 Ib 27 kg S8730 Height 3 38 inches 8 59 cm 2 U Depth 26 01 inches 66 07 cm Width 17 54 inches 44 54 cm Maximum weight 60 Ib 27 22 kg S8710 8720 2 10 100 1000BaseT Ethernet connectors S8730 2 100 1000Gb Ethernet ports Serial connector LO connector unused Keyboard connector Mouse connector USB connectors 8710 2 8720 3
39. 7 Chapter 1 Introduction Figure 4 Duplication and control network cabling for software duplication S8720 S8710 NS Le Q e jo Om e E O Oy r e mo O 32 00 O S E A p2 Opa lo J AO 1 a 00 O h3df87s2 LAO 122206 Figure notes 1 EthO Server Duplication Link 2 Eth2 To an Ethernet switch and or the corporate LAN for control network A CNA 3 Eth3 To an Ethernet switch and or the corporate LAN for control network B CNB 4 Eth4 To the corporate LAN if the control networks are dedicated Note These are typical Ethernet port assignments The customer might specify different assignments for Eth2 Eth3 and Eth4 18 Installing and Configuring the Avaya S8700 Series Server January 2008 About modem connections About modem connections Note You cannot connect USB modems to rotary lines A touch tone line is required On S8700 series Servers connect a USB modem to the USB port on each server A CAUTION Once you connect the modems to the servers do
40. AN if provided 42 Configuring the modani 2 426 Be dese ss esca 43 Configuring memory for an 88720 Server ee Lal Ensuring ESS and LSP compatibility 45 Enabling firewall settings lt lt 46 Enabling network time servers ee 2 4 46 Configuring the NIC sa s coria as RA RR A AA 47 Release the server ee 48 Configuring a second Server e 48 interchanging SEVEN aia AAA SEL EE OHSS 48 Accessing the standby server o 48 interchanging servers co ee orinar 49 Performing an integrity check on the active Server 49 Chapter 5 IP interface translations 51 Inputting initial system translations lt lt pease 51 Adding media gateways ee 52 Enabling the IPSI s OD AA AA AA RA RWS 53 Adding the IPSI to the system 2 6 aaa et 54 Enabling IPSI duplication duplicated control network only 55 Setting the alarm activation level 55 Saving translations isis Se rra rra AAA 55 Chapter 6 IP interface configuration 57 Connecting to the IPSIS 57 4 Installing and Configuring the Avaya S8700 Series Server January 2008 Contents IPSI address configuratio
41. AVAYA Installing and Configuring the Avaya 8700 Series Server Release 5 0 03 300145 Release 5 0 January 2008 Issue 7 2008 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full legal page information please see the documents Avaya Support Notices for Software Documentation 03 600758 and Avaya Support Notices for Hardware Documentation 03 600759 These documents can be accessed on the documentation CD and on the Web site http www avaya com support On the Web site search for the document number in the Search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any lin
42. Configuring the Avaya S8700 Series Server January 2008 About 8730 Server configurations About 8730 Server configurations The S8730 Server comes with the option of two hard disk drives In configurations with two hard drives the RAID level 1 feature is enabled so that disk mirroring automatically creates a complete set of data on both disks For different configurations of the S8730 Server elf the server has only one hard drive the drive should be in bay 1 the leftmost bay elf the server has two hard drives the drives should be in bay 1 and bay 2 After installation do not attempt to move a drive from one bay to the other If movement of drives is necessary the server must be reinstalled About RAID One or more hard drives may be added to an S8730 Server in order to take advantage of the RAID level 1 feature which provides disk mirroring In this configuration a customer s data is mirrored on two disks thus increasing the availability of the system Each of the disks is independent of each other and contains a complete copy of the data No administration is necessary to activate the RAID feature Once an additional hard drive is installed Communication Manager recognizes the additional hard drive and automatically activates RAID The RAID level 1 feature is only available on S8730 Servers About server port connections The following section explains how to connect the Ethernet ports on the back of the server Install
43. IPSI Location 9BO1 Host ipsi A09b DHCP ID ipsi A09b add ipserver interface 8 IP SERVER INTERFACE IPSI ADMINISTRATION PORT NETWORK 8 IP Control y Socket Encryption n Ignore Connectivity in Server Arbitration n Enable QoS n Primary IPSI QoS Parameters Location 1A01 Call Control 802 1p 6 Host 172 22 22 174 Call Control DiffServ 46 DHCP ID ipsi AO0la 3 Set the IP Control field to y 54 Installing and Configuring the Avaya S8700 Series Server January 2008 Enabling IPSI duplication duplicated control network only 4 Verify that all the other fields are populated and submit the form to save the changes 5 Repeat this procedure for each port network Enabling IPSI duplication duplicated control network only Port networks with duplicated IPSIs have both primary CNA and secondary CNB IPSI circuit packs If you disable IPSI duplication all primary IPSI circuit packs must be active Use the System Parameters Duplication SAT screen to enable IPSI duplication 1 Enter change system parameters duplication 2 Enter y in the Enable Operation of IPSI Duplication field 3 Submit the screen to save the changes Setting the alarm activation level 1 Atthe SAT type change system parameters maintenance and press Enter 2 Inthe CPE Alarm Activation Level field enter none warning minor or major according to the customer request Submit the screen to save the changes R
44. Increment field means to move the clock forward or back by one hour at the transition point You can set up to 15 customized daylight savings time rules If you have media gateways in several different time zones you can set up rules for these media gateways on a per location basis A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time The rule also specifies the increment at which to make the transitions Note The default daylight savings rule is 0 which means that no daylight savings transition occurs You can change any rule except rule 0 You cannot delete a daylight savings rule if the rule is in use on either the Locations screen or the Date and Time screens 3 When you finish submit the screen to save the changes 68 Installing and Configuring the Avaya S8700 Series Server January 2008 Setting locations if necessary Setting locations if necessary After you set the rules for daylight savings time you must set the locations for all port networks Port networks can be in different time zones Use SAT commands to set the locations for the port networks 1 Type change locations and press Enter change locations Page 1 of 5 LOCATIONS ARS Prefix 1 Required For 10 Digit NANP Calls y Number Name Timezone Daylight Savings Number Plan Offset Rule Area Code 1 Main 00 00 0 2 CA 02 00 0 3 4 5 6 7 8 9 10 11 In the ARS Prefix 1 Required
45. SSH client type the IP address of the active server Finding the IP address of the active server To find the active server IP address on a duplicated system 1 Go to the task bar at the bottom right of your computer screen Coy St se pE 2 Right click on the Network Status icon and select Status Details 3 Scroll down until you see the Server IP address This is the IP address for the server that you are connected to Accessing the Maintenance Web Interface You can administer the server through the Maintenance Web Interface Access the Maintenance Web Interface when connected e Over the customer network with MS Internet Explorer 5 5 or 6 0 e Directly to the Services port on the server For more information see Figure 15 Services laptop computer connected directly to the S8730 Server on page 90 or Figure 15 Services laptop computer connected directly to the S8730 Server on page 90 To access the Maintenance Web Interface you must first bypass any proxy servers 1 In Internet Explorer click Tools gt Internet Options Click the Connection tab Click LAN Settings in the lower right then click Advanced In the Exceptions box after the last entry type 192 11 13 6 or oe Click OK to close each of the dialog boxes Installing and Configuring the Avaya S8700 Series Server January 2008 93 Appendix A Server access 6 Open the MS Internet Explorer Web browser to access the Maintenance Web Interface e l
46. Server in the Integrated Management Maintenance Web Pages For more information see Configuring memory for an S8720 Server on page 44 e Encryption setting for Software Duplication S8720 or S8730 with Software Duplication Note To configure Software Duplication use the Configure Server in the Integrated Management Maintenance Web Pages To use the Installation Wizard you can either Installing and Configuring the Avaya S8700 Series Server January 2008 41 Chapter 4 Server configuration e Import the data from the completed Electronic Preinstallation Worksheet EPW When the Installation Wizard prompts you to import the Preinstallation Worksheet click Import EPW and browse to the location of the EPW file on your Services laptop computer The Installation Wizard opens the EPW and uploads the configuration data e Type the information manually with the completed EPW as a guide The Installation Wizard prompts you to enter the configuration data for each step in the Configure Server section Running the Avaya Installation Wizard 1 With the Web browser open type 192 11 13 6 and press Enter in the browser address window to display the login page Log in as craft and use the initial craft password Click Launch Avaya Installation Wizard Follow the prompts For more information use Help on each page A CAUTION The license settings for the platform and the port network connectivity PNC attributes for the S8700 series Serve
47. Use the drop down menus to assign the Ethernet port functions Click Continue Complete the following information for Ethernet 2 IP address Gateway Subnet mask Speed Installing and Configuring the Avaya S8700 Series Server January 2008 47 Chapter 4 Server configuration 7 Verify with the network administrator that the LAN hardware supports 802 1q priority tagging If supported select VLAN 802 1q priority tagging 8 Click Change The system displays the status of the configuration update When the update is complete the system displays the following message Successfully configured ethernet interfaces Release the server Unplug the cross over cable from the Services port on the back of the server Configuring a second server Use the same procedures that you used to configure the first server Repeat Clearing the ARP cache on the laptop on page 31 through Release the server on page 48 for the second server Interchanging servers Perform an interchange between the two servers to verify that an interchange will work correctly Accessing the standby server To access the standby server 1 Clear the ARP cache on the laptop if necessary For more information see Clearing the ARP cache on the laptop on page 31 and return here 2 Connect the laptop to the Services port 2 on the back of the server with a cross connect CAT5 cable Open a browser and connect to the active server If you are not al
48. and SCC1 Media Gateways in a fiber PNC configuration and G600 or CMC1 Media Gateways in an IP PNC configuration The servers also work with Avaya G150 G250 G350 G450 and G700 Media Gateways These gateways register with the server either through the Processor Ethernet interface or through a TN799DP C LAN circuit pack Media gateways usually are installed in the same equipment room as the server rack hardware or control network However you can install the media gateways in another location including another state or country About Processor Ethernet Like a C LAN circuit pack Processor Ethernet provides connectivity to IP endpoints gateways and adjuncts The PE interface is a logical connection in the Communication Manager software that uses a port on the NIC in the server No additional hardware is needed to implement PE Starting with Release 3 1 of Communication Manager the PE interface is enabled on the 8700 Series Server to allow enhanced flexibility to connect to gateways endpoints and adjuncts The PE interface is always enabled on an S8700 series Server pair for registration by an ESS or an LSP However the PE interface is not supported on duplex servers for registration by an H 248 gateway H 323 endpoints or adjuncts 20 Installing and Configuring the Avaya 8700 Series Server January 2008 About software duplication About software duplication Software duplication eliminates the need for the DAL2 duplication cards
49. anuary 2008 Troubleshooting the configuration of the server hardware Troubleshooting the configuration of the server hardware continued Problem Possible solution Cannot use SAT commands e Ensure that you are using the correct IP address 192 11 13 6 and port 5023 e Ensure that you are using SSH and not telnet e Ensure that you are using the correct login and password e Make sure you are logged onto the active server Cannot ping out to the customer network e Ensure that in the LAN security settings output from server for icmp is enabled Cannot ping the server from the customer network e Ensure that in the LAN security settings input to server for icmp is enabled Cannot access the server remotely e Ensure that in the LAN security settings input to server is checked for SSH Linux commands https Web access and def sat SAT commands access Change the LAN security settings on the Web interface with a direct connection to the server The LED display on IPSI is flashing e The IPSI LED is not programmed with the switch and the location DHCP e An IP address is not assigned to the IPSI LED static IP addressing Cannot access the IPSI for static addressing e Ensure that you are plugged into the Services top port on the IPSI e Ensure that the ARP cache is cleared on the Services laptop computer In an MS DOS command window type arp d 192 11 13 6 and
50. ashing press the button until the correct units digit O through 9 for the cabinet number shows on the display When the correct digit shows stop The digit flashes for about 5 seconds then stops 6 All segments of the display go dark for one second Then the Switch ID and media gateway stack number shows in the top three characters of the LED display A V is shown in the fourth or bottom character When the DHCP server assigns an address to the IPSI the center of the V fills in The filled in V looks like the bottom half of a diamond WY CLK C Al TZEE fpdlled2 LJK 022502 For a duplicated control network repeat these steps for the second IPSI in the cabinet 64 Installing and Configuring the Avaya S8700 Series Server January 2008 Verifying connectivity to the server Verifying connectivity to the server Open the Maintenance Web Interface and log in as craft 2 Under Diagnostics click Ping and select Other server s All IPSIs UPS s Ethernet switches to verify connectivity to these units Click Execute Ping 4 Verify that all endpoints respond correctly Verifying that the IPSIs are translated Note You must be on the active server to use SAT commands 1 Use SSH to open a SAT session on the server 2 Type list ipserver interface and press Enter 3 Verify that all ISPI circuit packs are translated Upgrading the IPSI firmware version if necessary You might need
51. at the outlet has power e For other solutions see the user guide for the UPS No power to the e Ensure that the Ethernet switch is plugged into the UPS or the outlet Ethernet switch Ensure that the UPS or outlet has power e For other solutions see the user guide for the Ethernet switch No power to the e Ensure that the server is plugged into the UPS SGrver e Ensure that the UPS has power e Push the power button on the front of the server The servers are e Make sure you are using a cross over cable not shadowing e Make sure fiber optic cable is plugged in correctly RX to TX and TX to RX The IPSI LEDs e Ensure that the IPSlis in the correct slot Use slot 1 for the G650 flash Media Gateway slot 2 for the G600 Media Gateway and the Tone Clock slot for all others e Ping the IPSI from server e Ping the server from the IPSI Installing and Configuring the Avaya S8700 Series Server January 2008 97 Appendix B Installation troubleshooting Troubleshooting the configuration of the server hardware Troubleshooting the configuration of the server hardware Problem Possible solution Cannot log in to the e Ensure that the SNMP subagent is installed in the UPS UPS subagent e Ensure that you are connected to the correct Ethernet port e Ensure that you have the correct login ID and password For more information see the user guide for the SNMP subagent e Ensure that the network card on the
52. ctive Standby LED which is labeled as 5 in Figure 9 is on a push button When pushed this button has no effect other than to turn off the LED momentarily The LED returns to the normal state within a few seconds after the button is pushed 78 Installing and Configuring the Avaya S8700 Series Server January 2008 Additional server LED information Figure 10 LEDs on the back panel of the 8710 and the 88720 Servers EN y o le OB ORORGRARSRERERS Gozo BROROBOBOESZOREROROBO i 03080808 ta OLOLOLOR OFON 5 ORO BESS O e ORO BLELG L685 PEOSOSORO BORO Spa ees Ol DEDOS Je gt E gt o msds871c KLC 093004 So Figure notes 1 Not used 2 3 For hardware duplication mode on Not used NO o the S8710 DAL2 fault amber For hardware duplication mode on the 858710 DAL2 power green RJ45 link green RJ45 link green Indicates active when on steady or standby mode when blinking blue This LED duplicates the Active Standby LED on the front panel Power supply green Additional server LED information For more information on server LEDs see Maintenance Procedures for Avaya Communication Manager Media Gateways and Servers 03 300432 Installing a
53. d 2 and is configured as Eth1 2 Wait at least 3 minutes after you turn on the server before you start a Telnet session to access the information on the CD ROM Configuring Telnet for Windows 2000 and Windows XP The Microsoft Telnet application might be set to send a carriage return CR and a line feed LF whenever you press Enter The Communication Manager installation program sees this as two separate key presses If you are running Windows 2000 or Windows XP you must correct this setting before you copy the Remaster Program to the hard disk drive 1 Click Start gt Run to open the Run dialog box 2 Type telnet and press Enter to open a Microsoft Telnet session 3 Type unset crlf and press Enter 4 Type display and press Enter to verify that you see the message Line feed mode Causes return key to send CR 5 Type q and press Enter to exit the telnet session 32 Installing and Configuring the Avaya S8700 Series Server January 2008 Installing Avaya Communication Manager Installing Avaya Communication Manager Use a Telnet session to access the information on the CD ROM 1 On your Services laptop computer click Start gt Run to open the Run dialog box 2 Type telnet 192 11 13 6 and press Enter to view the first screen What do you want to do The hard drive is currently Partitioned Choose One elt Install or Upgrade MY Software 7 Boot to Rescue Bash Shell Suit Reboot the server Note To navigate on
54. dia Gateway 03 300144 Installation and Configuration for the Avaya G150 Media Gateway 03 300395 Quick Start for Hardware Installation Avaya G250 Media Gateway 03 300433 Quick Start for Hardware Installation Avaya G350 Media Gateway 03 300148 Quick Start for Hardware Installation Avaya G450 Media Gateway 03 602053 Installing and Upgrading the Avaya G250 Media Gateway 03 300434 Installing and Upgrading the Avaya G350 Media Gateway 03 300394 Installing and Upgrading the Avaya G450 Media Gateway 03 602054 Quick Start for Hardware Installation Avaya S8300 Server and Avaya G700 Media Gateway 555 233 150 Installation and Upgrade for the Avaya G700 Media Gateway and Avaya S8300 Server 555 234 100 Avaya IA 770 INTUITY AUDIX Messaging Application Administering the S8300 and S8400 Servers to work with IA 770 Return to this document and see IP interface configuration on page 57 to program the IP interface 8 Installing and Configuring the Avaya S8700 Series Server January 2008 Pre installation requirements Postinstallation administration on page 67 Installation verification on page 75 Server access on page 87 Installation troubleshooting on page 97 if problems occur during the installation Pre installation requirements This section describes the tasks that you must complete before you start the installation You complete certain tasks be
55. dministered Network Time Server b Resolve any connection or administration issues related to the Network Time Server If the Network Time Server is not administered 1 In the Maintenance Web Interface click Server Date Time under the Server heading Set the correct date and the correct time Verify that the time zone is correct A Important If you change the time zone you must reboot the server 4 Repeat this procedure beginning with step 1 5 Verify that the Daylight Savings Rule field is correct e O if this server is in a location that does not use daylight savings time e 1 15 use an administered rule The rule is administered using the SAT command daylight savings rules For more information on the daylight savings rules see Setting rules for daylight savings time on page 68 70 Installing and Configuring the Avaya S8700 Series Server January 2008 Clearing and resolving alarms Note The daylight savings rule setting on this form is the rule that is utilized by the Communication Manager software Additional daylight savings rules can be implemented for the specific locations of hardware supported by the Communication Manager software For more information see Setting locations if necessary on page 69 Clearing and resolving alarms 1 On the Maintenance Web Interface under Alarms click Current Alarms You can resolve alarms on the active server only 2 Select the server alarms to clear and click Clear Us
56. e ea Be 75 TN2312BP faceplates ea deck dyer ed ee ee ae we 82 LEDS paaa Gate oe wt aw be A a ee 82 program switch ID and cabinet of TN2312BP testing T9 translation file installing wi Se a a iH 55 translations inputting o 51 IPANtErMaCe weno oe a ee Sate ee 51 SAVING ace we Goa alk woe Ge Coal Se G 51 35 verifying o 67 troubleshooting server installation 97 U upgrading IP interface firmware version 65 UPS default IP addresses for S8700 24 LEDS asno i id BAe ee eres eee wee 81 security alert o a a 23 SNMP module o a 23 UPS configuring oaa Za using DHCP IP address 62 using this documentation 8 Installing and Configuring the Avaya S8700 Series Server Index V verify connectivity toservers 65 date andtiMe o a 70 IP interface translated 65 license status 2 2 ee 66 server connection to LAN 42 translations oaoa oa aa o 67 view alarms o oo a T VLAN parameters setting 61 WwW Wizard installation 37 41 January 2008 103 Index 104 Installing and Configuring the Avaya S8700 Series Server January 2008
57. e pencil 2 Insert a pen golf tee or similar object into the recessed push button switch CLK LJ mu fpdlled3 LJK 022502 A If you pass the letter or number that you want you have two options You can cycle through all the letters or numbers to get to the one you want Or you can reinsert or reseat the circuit pack and start again Note If you have only one system the default switch ID is A The second system is B and so on The switch ID is not the media gateway or carrier letter Installing and Configuring the Avaya S8700 Series Server January 2008 63 Chapter 6 IP interface configuration 3 While the display characters are flashing press the button until the switch ID A through J shows on the top character of the LED display When the correct letter shows stop The letter flashes a few times or 5 seconds then stops The next character down starts to flash This is the first digit of the cabinet number Note The number to program is the cabinet number not the port network number If you have more than one IPSI in a cabinet they all have the same cabinet number 4 While the first digit of the number is flashing press the button until the correct tens digit 0 through 6 for the cabinet number shows on the display When the correct digit appears stop The digit flashes for about 5 seconds then stops Then the second digit starts flashing 5 While the second digit is fl
58. ellow LED tone clock status 9 Pushbutton switch 5 Emergency transfer LED 10 Slot for the maintenance cable Installing and Configuring the Avaya S8700 Series Server January 2008 83 Chapter 8 Installation verification Figure 13 IPSI LED display for a static IP address ledlip1 KLC 030502 Figure notes 1 The IPSI has a static IP 2 The IPSI has connectivity and an IP address address 84 Installing and Configuring the Avaya S8700 Series Server January 2008 TN2312BP IPSI LEDs Figure 14 IPSI LED display indicating connectivity status for a DHCP IP address SEE gt ledlipsi KLC 030502 o GRRE gt Connectivity status 1 3 5 The IPSI is connected to a server No s Ye Yes The IPSI has an IP address No No Yes Yes No The Services laptop computer is connected to the No No No Yes Yes IPSI services port Installing and Configuring the Avaya S8700 Series Server January 2008 85 Chapter 8 Installation verification 86 Installing and Configuring the Avaya S8700 Series Server January 2008 Appendix A Server access Use a personal computer or a Services laptop computer that is equipped with a network interface card NIC a terminal emulation program and a Web browser to access a server for initial configuration aftermarket additions and continuing maintenance You can access the server e Di
59. epeat this procedure for each IPSI Saving translations To save the translations to the hard disk drive at the SAT type save translation and press Enter Installing and Configuring the Avaya S8700 Series Server January 2008 55 Chapter 5 IP interface translations 56 Installing and Configuring the Avaya S8700 Series Server January 2008 Chapter 6 IP interface configuration This chapter covers the following tasks e Connecting to the IPSIs on page 57 e IPSI address configuration on page 57 e Programming the IPSI for static addressing on page 58 e Setting the VLAN and diffserv parameters on page 61 e Programming the IPSI for DHCP addressing on page 62 e Verifying connectivity to the server on page 65 e Verifying that the IPSIs are translated on page 65 e Upgrading the IPSI firmware version if necessary on page 65 e Enabling control of the IPSIs on page 65 e Verifying the license status on page 66 At a minimum you must program and connect to the reference TN2312BP IP Server Interface IPSI so that the system does not enter No License Mode Once you connect the IPSIs to the control network the IPSIs might generate an alarm if the firmware is not the most current The alarm stops automatically once you upgrade the IPSI firmware Connecting to the IPSIs Connect CAT5 cables from the IPSI circuit packs to the dedicated control network or to the customer LAN IPSI address configurat
60. ey or password field and the Re enter key or password field Enter the password 12 Inthe Force password key change on next login section Leave the default to no 13 Click Submit Methods of Configuring a server The server can be configured using one of the following methods 1 Configuring the server manually on page 37 using Integrated Management Maintenance Web Pages 2 The Avaya Installation Wizard with the Electronic Pre installation Worksheet EPW 3 The Avaya Installation Wizard interactively Configuring the server manually Setting the date time and time zone A Important Be sure to set the date time and time zone before manually configuring the server Failure to do so may cause network problems Installing and Configuring the Avaya S8700 Series Server January 2008 37 Chapter 4 Server configuration To set the date time and time zone 1 From the Main Menu under Server click Server Date Time 2 Inthe Server Date Time window verify the date and time are correct If the date and time are incorrect a Enter the date b Enter the time c Enter the time zone d Click Submit A WARNING If you set time zone you must reboot the server e Reboot the server 1 Click Shutdown Server under the Server heading 2 Select Delayed Shutdown and Restart server after shutdown 3 Click Shutdown You will be logged off the server when it reboots You can use ping to verify when the server is access
61. f Public and Private respectively These community name strings function as passwords for their respective SNMP operation Avaya recommends that you change these community name strings to something other than the default values If you leave the defaults in place a serious security issue can result For information about which traps to set see Setting selected traps alarming on page 26 e f the control network is nondedicated ensure that the 162 udp port for input to server is enabled and the default is disabled If you do not enable the 162 udp port and disable the default the server cannot receive the traps from either UPS See Enabling firewall settings on page 46 Installing and Configuring the Avaya S8700 Series Server January 2008 25 Chapter 2 SNMP configuration Administering the SNMP modules Note Use the default IP addresses 1 Connect the RS 232 serial port of your Services laptop computer to the DB 9 connector on the back of the SNMP module for UPS1 using the DB 9 to DB 9 serial cable that is supplied with the SNMP module Open a VT 100 terminal emulation session on your computer Set the IP address for the UPS Set the subnet mask for the UPS Set the gateway address for the UPS Set the IP address of the trap receiver for the UPS A E Set the SNMP community name string for Get Set and Trap For information on which traps to set see Setting selected traps alarming on page 26 When f
62. f you are connected directly in the Address field type 192 11 13 6 e If you are connected remotely through a modem in the Address field type in the IP address or the DNS host name of the server Note The first time that you log in you see a message that asks you to install a security certificate Follow the instructions for your particular browser to accept the certificate You can also install the certificate on your computer with the instructions in the online Help for your browser 7 When prompted log in 8 When you see a message that asks Do you want to suppress alarms select Yes 9 Click Launch Maintenance Web Interface Using the SAT command line prompt Use a remote Secure Shell SSH or terminal emulation session to access the Communication Manager SAT command line prompt Type of connection Procedure Using SAT with SSH See Accessing the command line interface of the server with SSH on page 87 Using SAT with Terminal To use a command line interface in a terminal emulation window Emulation open your terminal emulation application Configure the terminal emulation program port settings as follows e Speed 115200 baud or 9600 baud if you use a serial modem connection No parity 8 data bits 1 stop bit e No flow control NOTE Avaya Native Configuration Manager Avaya Terminal Emulation and HyperTerminal are the only terminal emulation programs that Avaya supports Use either the IP address or the
63. fore you go on site and other tasks at the site PNC license settings for S8700 series Servers For Communication Manager Release 4 0 and later releases the two major types of port network connectivity IP PNC and fiber PNC also called multiconnect are both automatically enabled in all licenses for S8700 series Server As a result unlike the license settings in previous releases platform 8 for IP PNC and the Internet Protocol IP PNC feature attribute are no longer needed and are not available as license options For Release 4 0 and later releases you always select platform 6 multiconnect in a license for an S8700 series Server Preinstallation tasks to complete at the customer site Before you start the installation you must e Verify that all the required equipment is on site e Ensure that the preinstallation team completed the preinstallation tasks e Install the DAL2 card if used Verifying that all the required equipment is on site Compare the list of items that were ordered to the contents of the boxes to verify that you have all the equipment Your project manager can give you an inventory list Do not rely on the packing slips inside the boxes for the correct information Installing and Configuring the Avaya S8700 Series Server January 2008 9 Chapter 1 Introduction Ensuring that the preinstallation tasks are complete The preinstallation team completes the following tasks If these tasks are not complete do not
64. ible again Maintenance Web Pages configuration screens 38 The following table shows the web pages you may need to complete for manual server configuration For each server configuration for example main LSP or ESS the table shows whether that screen must be completed or not Table 6 S8700 Series Server configuration web pages Page S8700 series Main S8700 series ESS Set Identities Y Y Configure Interfaces Y Y Configure ESS Y Y Configure Memory S8720 v Y only Configure Switches Y Y Installing and Configuring the Avaya S8700 Series Server January 2008 Methods of Configuring a server Table 6 S8700 Series Server configuration web pages Page S8700 series Main 8700 series ESS Set DNS DHCP Y Y Set Static Routes Y Y Configure Time Server Y Y Set Modem Interface Y v The following describes each of the configuration pages Set Identities Use this page to assign Avaya server host names and to assign server functions to a physical Ethernet interface The options are pre populated with defaults but should be changed as needed for the customer s configuration See Ethernet interface assignments on page 40 for a guide to assigning functions to Ethernet interfaces Configure Interfaces Use this page to enter the IP address subnet mask gateway and speed for the management LAN and control network Configure ESS LSP Use this page to configure the server as either a primary controller f
65. ical support personnel e Authorized business partners Installing and Configuring the Avaya S8700 Series Server January 2008 7 Chapter 1 Introduction How to use Avaya installation documents Use this document as a guide to install and configure Avaya servers For information about a particular task use the index or the table of contents to locate the page on which the information is described You also need information from other Avaya documents This section lists those documents and tells you when to use them To complete this installation In this document see Pre installation requirements on page 9 first This section describes the tasks that your must complete at the site before you start the installation Equipment specifications on page 10 for the technical specifications for the hardware For how to install and connect the hardware see Quick Start for Hardware Installation Avaya S8700 Series Server 555 245 701 Return to this document and see the remaining sections in the following sequence to install the components of the server If you are not to install certain components skip the procedures for those components Configuring the SNMP modules in the UPS on page 23 Server configuration on page 35 IP interface translations on page 51 See the appropriate sections in the following documents to install the port networks and the media gateways Installing the Avaya G650 Me
66. icate that the UPS is in standby mode For more information see the UPS user guide for the Powerware UPS Figure 11 LEDs on the Powerware 9125 UPS E P edlups KLC 030102 Figure notes Normal mode indicator Battery mode indicator Bypass mode indicator Test Alarm reset button Off button On button Bar graph indicators Alarm indicators oN gt ONDA Installing and Configuring the Avaya S8700 Series Server January 2008 81 Chapter 8 Installation verification 1N2312BP IPSI LEDs TN2312BP IP Server Interface IPSI circuit pack LEDs include e Standard LEDs and connector slots Figure 12 TN2312BP IPSI circuit pack faceplate on page 83 e A programmable LED display which indicates The type of IPSI IP address For a dynamic address the display shows media gateway the location of the media gateway For a static address the display shows I P Figure 13 IPSI LED display for a static IP address on page 84 Connectivity 82 Installing and Configuring the Avaya S8700 Series Server January 2008 TN2312BP IPSI LEDs Figure 12 TN2312BP IPSI circuit pack faceplate 700060643 ckdfips2 KLC 091403 TN2312AP IPSI Figure notes 1 Red LED 6 Services RJ45 connector 2 Green LED 7 Network control RJ45 connector 3 Amber LED 8 Four character LED display 4 Y
67. ile with increased capacities e If the main servers are S8720 configured as Extra Large XL ESSs and LSPs must be configured as XL See Ensuring ESS and LSP compatibility on page 45 1 Before configuring the memory stop Communication Manager by running the bash command stop acf 2 From the Maintenance Web Interface under Server Configuration click Configure Server 3 Click Continue until you get to the Specify how you want to use this wizard page gt Configure Server Specify how you want to use this wizard Steps Review Notices Set Identities C Configure all services using the wizard Configure Interfaces C Configure individual services Configure Switches Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Help Configure RSA Update System Click CONTINUE to proceed 4 Select Configure individual services and click Continue 5 On the main menu under Configure Individual IP Services click e Configure Memory if a main server 44 Installing and Configuring the Avaya S8700 Series Server January 2008 Ensuring ESS and LSP compatibility e Configure ESS if an ESS server Configure Individual IP Services Microsoft Internet Explorer Elle Edit View Favorites Tools Help a Configure Server Review Notices Set Identities Configure Memory Configure Interfaces Configure ESS LSP Configure Memor Configure Switches Set DNS DHCP Set Static Routes O Standard Co
68. ing SAT commands or other standard troubleshooting procedures to resolve any major alarms Enabling and disabling the Ethernet switch ports You might want to disable unused ports on the Avaya Ethernet switch if used 1 To select an Ethernet switch to administer under Security click Ethernet Switch Ports gt Enable Disable Ethernet Switch Ports Select a Switch to Administer Control Network A Switch 1 Control Network A Switch 2 Control Network B Switch 1 Control Network B Switch 2 f submit J nern Installing and Configuring the Avaya S8700 Series Server January 2008 71 Chapter 7 Postinstallation administration 2 Select the switch you want to administer and click Submit Enable Disable Ports for Control Network A Switch 1 Enable Disable Ce Cc D D G D 1 2 3 4 5 E 6 7 3 9 H o D 2 21 G 22 D 23 G 24 G 25 G HAAA ASAS SS D 26 Submit Changes Help 3 Locate the ports that you want to disable and select Disable in that row 4 Click Submit Changes Enabling alarms to INADS by way of a modem Note Enable alarms on both servers 1 Start an SSH session on the server 2 Type almenable d b and press Enter 72 Installing and Configuring the Avaya S8700 Series Server January 2008 Enabling ala
69. ing and Configuring the Avaya S8700 Series Server January 2008 13 Chapter 1 Introduction 8700 series port connections The network cable connections depend on the type of server type of memory duplication and the type of control network All cables are CAT5 or better patch cables except for the fiber cable that interconnects the DAL2 cards for hardware duplication For a guide to connect the cables to the servers for hardware duplication on the S8730 Server see Figure 1 Duplication and control network cabling for hardware duplication S8730 on page 15 For a guide to connect the cables to the servers for hardware duplication on the S8720 or 8710 Server see Figure 2 Duplication and control network cabling for hardware duplication S8720 S8710 on page 16 For a guide to connect the cables to the servers for software duplication on the S8730 Server see Figure 3 Duplication and control network cabling for software duplication S8730 on page 17 For a guide to connect the cables to the servers for software duplication on the S8720 or 8710 Server see Figure 4 Duplication and control network cabling for software duplication S8720 S8710 on page 18 14 Installing and Configuring the Avaya S8700 Series Server January 2008 About server port connections Figure 1 Duplication and control network cabling for hardware duplication S8730
70. ings for S8700 series Servers 9 Preinstallation tasks to complete at the customer Site 9 Verifying that all the required equipment is on site 9 Ensuring that the preinstallation tasks are complete 10 Equipment specifications o ee 10 About S8730 Server configurations ee 13 About RAD dir AA 13 About server port connections 2 13 S8700 series port connections o eee 14 About modem connections eee emo 19 Modem OPTIONS cc da a a a a da ee 20 About media gateways o oreee ea 20 About Processor Ethernet 2 2 20 About software duplication 21 AI 21 Chapter 2 SNMP configuration eee eee 23 Configuring the SNMP modules inthe UPS 23 Default UPS IP addresses for S8700 series Servers 24 Prerequisites for configuring the SNMP module 25 Administering the SNMP modules 26 Setting selected traps alarming 52 ee 26 Configuring the SNMP subagent in the Avaya Ethernet switch if used 27 Default IP addresses for the Ethernet switch 27 Preparing to configure the Ethernet switch
71. inished disconnect your computer from the UPS Connect one end of a CAT5 straight through cable to the RJ45 connector on the UPS1 SNMP module and the other end of the cable to the next available port on the Ethernet switch for Control Network A CNA For a connectivity guide see the Quick Start for Hardware Installation Avaya S8700 Series Server 555 245 703 10 Repeat Steps 1 through 8 for the SNMP module in UPS2 11 For UPS2 connect one end of a CAT5 straight through cable to the RJ45 connector on the UPS2 SNMP module Connect the other end of the cable to the next available port on the Ethernet switch for Control Network B CNB For a connectivity guide see the Quick Start for Hardware Installation Avaya S8700 Series Server 555 245 703 After you configure the SNMP module in the UPS you must configure the SNMP subagent on the Avaya Ethernet switch Setting selected traps alarming The default is to set all traps which can result in large log entries To avoid this problem Avaya recommends that you set only the following traps e UPS on Battery Indicates an AC power failure Based on the level of battery reserve a shutdown is pending e UPS in Bypass The UPS failed or is overloaded e Replace battery The battery failed the 28 day battery test and must be replaced 26 Installing and Configuring the Avaya S8700 Series Server January 2008 Configuring the SNMP subagent in the Avaya Ethernet switch if used
72. ion The IPSI circuit pack receives an IP address e Statically with static IP addressing if the control network is nondedicated public through the customer network e Dynamically with dynamic host configuration protocol DHCP if the control network is dedicated private Installing and Configuring the Avaya S8700 Series Server January 2008 57 Chapter 6 IP interface configuration Note To program DHCP addressing you must complete certain sequences within a predetermined time out interval Avaya recommends that you read the following procedure completely before you start so that you are familiar with these sequences in advance Perform one of the following tasks depending on whether you use static or dynamic addressing e Programming the IPSI for static addressing on page 58 e Programming the IPSI for DHCP addressing on page 62 Programming the IPSI for static addressing A Important If an IPSI is in a port network that is backed up with the Enterprise Survivable Server ESS option you must use static addressing for the ESS to provide service to the port network You administer the static IP address for the circuit pack directly through the Ethernet port connection on the faceplate top port See Figure 5 58 Installing and Configuring the Avaya S8700 Series Server January 2008 IPSI address configuration Figure 5 Connecting the laptop directly to the IPSI
73. ives can dial in to this interface to fix problems as they occur Installing and Configuring the Avaya S8700 Series Server January 2008 39 Chapter 4 Server configuration Ethernet interface assignments Use the following table as a guide for assigning server functions to physical Ethernet interfaces Table 7 S8700 series Server Ethernet assignments 8710 S8720 8720 S8730 8710 S8720 8720 S8730 8730 hardware software 8730 hardware software duplication and duplication with duplication with duplication with dedicated control dedicated control non dedicated non dedicated network network control network control network Control network A eth0 eth2 eth0 eth2 Control network B eth3 if used eth3 if used eth3 if used eth3 if used LAN eth4 eth4 ethO eth2 Duplication Link eth2 eth0 eth2 eth0 Performing the manual configuration 40 To configure the server using the manual method 1 2 3 4 Log into the server and bring up the Integrated Management Maintenance Web Pages From the Main Menu under Server Configuration and Upgrades click Configure Server Click through the Review Notices to get to the Select Method for Configuring Server page Select Configure all services using the wizard and click continue to get to the Set Server Identities page Fill in the fields on the Set Identities page and subsequent pages Configure Interfaces Configure ESS Configure Memory S8720 only Configure Switche
74. ked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents Chapter 1 Introduction 2 2 24 666468445460 288 444 45 7 RUCI NCO s sa io a e AA RAR AAA A 7 How to use Avaya installation documents o 8 Pre installation requirements 2 9 PNC license sett
75. l If DNS is administered type ping servername and press Enter where servername is the host name of the server Verify that the ping was successful Configuring the modem OY ON RS E From the Maintenance Web Interface under Server Configuration click Configure Server Click Continue until you get to the Specify how you want to use this wizard page Select Configure individual services and click Continue On the menu on the left click Set Modem Interface Select Change Modem Setting and click Continue In the Extra Modem Initialization Commands window type the initialization commands that are appropriate for your modem and the country of operation Click Help for help on what to enter For example to change the country code to Japan type AT T19 0 10 Click Change The system displays a message that indicates that a modem route was added successfully Installing and Configuring the Avaya S8700 Series Server January 2008 43 Chapter 4 Server configuration Configuring memory for an 8720 Server For an S8720 Server you must select the memory configuration to be used either Standard or Extra Large If Hardware Duplication is turned on administration for the S8720 in an XL configuration is allowed only if the servers are equipped with DAL2 duplication memory cards Note If the customer chooses to increase the number of VAL circuit packs or the number of Logged In Agents the customer will need to get a new License F
76. laptop computer is configured correctly Cannot log in to the e Ensure that you are connected to the correct Ethernet port On Ethernet switch the Ethernet switch the correct port is labeled Console e Ensure that you have the correct login ID and password See the user guide for the Ethernet switch e Ensure that the network card on the Services laptop computer is configured correctly Cannot log in to the e Check the link LED on the server If the LED is off a cable or server hardware problem exists e Ensure that you are using SSH and not telnet e Ensure that you are connected to the Services Ethernet port e Ensure that you are using a cross over cable between the Services laptop computer and the server e Ensure that the ARP cache is cleared on the Services laptop computer In an MS DOS window type arp d 192 11 13 6 and press Enter e Ensure that you have connectivity In an MS DOS window type ping 192 11 13 6 and press Enter e Ensure that the NIC on the Services laptop computer is configured correctly Cannot access the Avaya Installation Wizard Ensure that you are plugged into the Services port Ensure that you are using SSH and not telnet Ensure that you are using the correct IP address 192 11 13 6 Ensure that you are using the correct login and password Ensure that the NIC on the laptop is configured correctly 1 of 2 98 Installing and Configuring the Avaya S8700 Series Server J
77. n 57 Programming the IPSI for static addressing 58 Setting the VLAN and diffserv parameters 61 Programming the IPSI for DHCP addressing 62 Verifying connectivity to the Server 65 Verifying that the IPSIs are translated ee ee 65 Upgrading the IPSI firmware version if necessary 65 Enabling control of the IPSIS lt lt ee 65 Verifying the license status 2 2 66 Chapter 7 Postinstallation administration 67 Verifying translations e s s ooe co ewe aa ar a e 67 Setting rules for daylight savings time 68 Setting locations if necessary o 69 Verifying the date and the time main server only 70 Clearing and resolving alarms o 71 Enabling and disabling the Ethernet switch ports 71 Enabling alarms to INADS by way of a modem 72 Enabling alarms to INADS by way of the SNMP module 73 Backing up files to the compact flash media 73 Before leaving the Site lt lt 74 Chapter 8 Installation verification 75 Testing the IPSI circuit pack
78. n page 42 Configuring the modem on page 43 Configuring memory for an S8720 Server on page 44 Enabling firewall settings on page 46 Enabling network time servers on page 46 Release the server on page 48 Configuring a second server on page 48 Note Ensure that you have the completed Electronic Preinstallation Worksheet EPW before you start this process Note Ensure that your networking and Web browser settings are correct For more information see Configuring the network for Windows 2000 and XP on page 95 Installing and Configuring the Avaya S8700 Series Server January 2008 35 Chapter 4 Server configuration Opening the Maintenance Web Interface You can use the Maintenance Web Interface to copy license files and authentication files service packs and update files from the Services laptop to the server For how to open the Maintenance Web Interface see Finding the IP address of the active server on page 93 Copying files to the server From the Maintenance Web Interface under Miscellaneous click Download Files 2 Select File s to download from the machine I m using to connect to the server Click Browse next to the top field to open the Choose File window on your computer Find the files that you need to copy to the server 4 Click Download to copy the files to the server The files are automatically copied to the default file location var home ftp pub Creating a super
79. nd Configuring the Avaya S8700 Series Server 79 January 2008 Chapter 8 Installation verification Avaya C360 Ethernet switch LEDs The C360 series converged stackable Ethernet switches include e C363T 24 port e C363T PWR 24 port power over Ethernet PoE e C364T 48 port e C364T PWR 48 port PoE The front panel of the C360 Series switches has e One port LED that is associated with each port e Three system status LEDs e Seven port function LEDs The C363T PWR and the C364T PWR switches have an additional PoE LED The port function LEDs are selectable with a set of two left right buttons The port LEDs display the status of the selected function for each port For more information about the on off and blinking states of the LEDs see the documentation for the Ethernet switch 80 LED Name Description System LEDs PWR Power status SYS System status ROUT Routing mode Port Function LEDs LNK Link status COL Collision status Tx Transmit to line Rx Receive from line FDX Full duplex mode Hspd High speed mode LAG Link aggregation group for trunking PoE PWR versions only Power over Ethernet status Installing and Configuring the Avaya S8700 Series Server System and port function LEDs on C360 Avaya Ethernet switches January 2008 UPS LEDs UPS LEDs The UPS LEDs flash briefly after the UPS is plugged in The normal mode LED flashes after a self test to ind
80. ndows Setting the browser options for Internet Explorer 6 0 96 A connection session to a server might time out when connected through a proxy server To avoid having the server time out during a session add the server host names or IP addresses to the list of host names and IP addresses To set browser options for Internet Explorer 6 0 1 2 3 4 In Internet Explorer 6 0 click Tools gt Internet Options Select the Connection tab Click on LAN settings then Advanced In the Do not use proxy server for addresses beginning with field type the IP address for each server you intend to access remotely If the IP addresses have the first or first and second octets the same you can shorten the addresses to xxx xxx example 135 9 Click OK to close each dialog box Installing and Configuring the Avaya S8700 Series Server January 2008 Appendix B Installation troubleshooting This section provides some simple strategies to help you troubleshoot an installation of a server This section includes e Troubleshooting the installation of the server hardware on page 97 e Troubleshooting the configuration of the server hardware on page 98 e Troubleshooting the installation of the license file and the Avaya authentication file on page 100 Troubleshooting the installation of the server hardware Problem Possible solution No power to the e Ensure that the UPS is plugged into the outlet UPS e Ensure th
81. nect to this server When you connect though the interface on the Services laptop computer if you save the host key the host is identified as 192 11 13 6 If you later connect to a different server through the laptop interface this new host also shows as 192 11 13 6 but it has a different key You get a prompt in this case because it appears that the host key has changed If necessary click Yes to accept the server s host key The system displays the PuTTY window Log in as craft 88 Installing and Configuring the Avaya S8700 Series Server January 2008 Connecting to the server directly Connecting to the server directly To access the server directly use a computer with the following minimum specifications A Windows 2000 or Windows XP operating system 32 MB of RAM 40 MB of available disk space An RS 232 port connector A network interface card NIC with a 10 100BaseT Ethernet interface A 10 100 BaseT Ethernet category 5 or better cross over cable with an RJ45 connector on each end MDI to MDI X A CD ROM drive Plug one end of the CAT5 cable into the Services access port on the back of the server For more information see Figure 15 Services laptop computer connected directly to the 8730 Server on page 90 or Figure 15 Services laptop computer connected directly to the S8730 Server on page 90 Plug the other end of the CAT5 cross over cable into the NIC on your computer Use a NIC adapter if necessary
82. nfigure Time Server Set Modem Interface O Extra Large Configure RMB help for details Click CHANGE to change values Select either Standard or Extra Large Click Change to change values Click Close Window oOo Oo N Run the bash command swversion Ensuring ESS and LSP compatibility WARNING Need to save translations and stop Avaya Call Processing Application prior to changing the Increased Capacities feature See ex i Start Communication Manager by running the bash command start ac If the main servers are 88730 or if the main servers are 88720 configured as XL ESSs and LSPs must be configured as XL S8300B LSPs cannot be configured as XL and are not compatible with 88730 Servers or with 88720 Servers configured as XL 88710 ESSs cannot be configured as XL and are not compatible with 88730 Servers or with 88720 Servers configured as XL Installing and Configuring the Avaya S8700 Series Server January 2008 45 Chapter 4 Server configuration Enabling firewall settings For the server to receive SNMP traps from the UPS and the Avaya Ethernet switch you must enable the snmptrap 162 udp port The default is disabled 1 2 From the Maintenance Web Interface under Security click Firewall Scroll down to the snmptrap 162 udp row and select check the Input to Server box The Output to Server box can be left as is either checked or clear Click Submit Enabling network time servers A Im
83. nication Manager on page 33 Clearing the ARP cache on the laptop Depending on the operating system of your Services laptop computer you might need to clear the Address Resolution Protocol ARP cache before you enter a new IP address If you enter an IP address and your computer cannot connect perform the following procedure to clear the cache 1 2 3 On your computer click Start gt Run to open the Run dialog box Type command and press Enter to open an MS DOS command line window Type arp d 192 11 13 6 and press Enter to clear the ARP cache in the laptop If the ARP cache does not contain the specified IP address the message The specified entry was not found appears You can ignore this message Type exit and press Enter to close the command line window Installing and Configuring the Avaya S8700 Series Server January 2008 31 Chapter 3 Communication Manager installation Applying power to the server Note In this procedure the software CD ROM must be placed into the CD ROM drive on the server prior to or immediately after you turn on the power to the server 1 Connect the AC power cord to server 1 and to UPS 1 2 Press the Power button on the front of the server Immediately place the Avaya Communication Manager CD ROM into the CD ROM drive on the server Accessing the server 1 Use a cross over cable to connect your laptop computer to the Services port on the back of the server The Services port is labele
84. on and Upgrades click Configure Server to change the server configuration Then return to this procedure 4 Set the Switch Identifier field to the switch ID letter Acceptable switch ID letters are A through J A is the default setting Set the IPSI Control of Port Networks field to enabled Press Enter to save the changes Installing and Configuring the Avaya S8700 Series Server January 2008 53 Chapter 5 IP interface translations Adding the IPSI to the system Use the IP Server Interface Administration Port Network SAT screen to add an IPSI The information on this screen differs depending on whether the IP addresses of the IPSI are static or assigned automatically through DHCP 1 Type add ipserver interface PNnumber and press Enter 2 For the Host field and the DHCP ID fields for the primary IPSI and secondary IPSI if any e For dynamic addressing the DHCP server sets the Host field and the DHCP ID field Verify that the fields are populated with default data e For static addressing in the Host field enter the IP address for the IPSI that is listed in the Location field add ipserver interface 4 Page 1 of 1 IP SERVER INTERFACE IPSI ADMINISTRATION PORT NETWORK 4 IP Control y Socket Encryption n Ignore Connectivity in Server Arbitration n Enable QoS n Administer secondary ip server interface board y Primary IPSI Location 9A01 Host ipsi A09a DHCP ID ipsi A09a Secondary
85. or the system or as an Enterprise Survivable Server ESS or a Local Survivable Processor LSP Configure Memory For the S8720 main or ESS server S8710 ESS server use this page to configure the server as either standard or extra large A server that is configured as extra large provides higher capacities Configure Switches Use this page to specify an IP address and optional SNMP community strings for any Ethernet adjuncts that the Avaya server controls that are connected to the server over a private LAN Set DNS DHCP Use this page to enable the different devices endpoints in your Avaya call processing system to communicate over the corporate LAN Most corporate networks have one or more domain name service DNS servers that associate an IP address with the name of a device When you administer the DNS with the Avaya server names you can access the servers by name and by IP address over the corporate network Set Static Routes Use this page only if the network administrator instructs you If the administrator does not specify a particular route for the server to send information over the network leave the options blank and click Continue Configure Time Server Use this page to specify the time source that the Avaya server uses to set the time of day Set Modem Interface Use this page to enable Avaya services or another trouble tracking service to monitor the Avaya server for alarms Technical support representat
86. portant Avaya strongly recommends that you enable Network Time Protocol NTP and configure at least one network time server If a network time server is not used the Date Time settings on the server must be reset regularly at least monthly using the Maintenance Web Interface The network time strategy is determined by the network administrator With NTP you can specify one two or three network time servers to provide the accurate time of day data to the clocks on the servers The network time servers in turn get their source timing from one of several highly accurate time services that are available on the Internet To use a network time server the NTP service must be enabled The Avaya Installation Wizard prompts you to enable the NTP service If you do not use the Installation Wizard use the Configure Server function on the Maintenance Web Interface to configure the network time servers 1 w 9 OT e From the Maintenance Web Interface under Server Configuration click Configure Server Click Continue on the Review Notices page and the Backup Up Data page On the Specify how you want to use this wizard page select Configure individual services and then click Continue In the menu on the left side of the Configure Server page click Configure Timer Server Enter the NTS information on the Configure Time Server screen and click Change On the main menu under Security click Firewall In the Output from Server column
87. r LEDS traca e we Eo e eGR he Bs we Migs Na 76 saving translations 51 55 separated servers connecting to 19 server ACCESS 32 configuring lt gt s o oo 39 51 copying files to 36 disconnecting from aoaaa a a 48 LED additional information 19 LEDS le caco RO OA we A a 76 77 verify connectivity o ooa 65 verifying LAN connection 42 server configuration manual method 37 set alarm activation level 55 daylight savings rules 68 selected traps alarming 26 static IP address oaoa aaa o 58 set static IP address 58 January 2008 SNMP preparing to configure 25 SNMP modules administering o 26 software installing Communication Manager 33 spamning tree enabling o o 29 Setting version o o 29 SSH DOUE shag aie Sete a DU E 21 ACCESS WIM ac sl a oli do a ao de we 87 static IP addressing IPSI circuit pack 0 0 57 SOWING ieg es oe a A a Ta 58 static IP addressing setting 58 super user login 2 4 36 T Telnet configuring for Win2000 XP 32 terminal emulation 94 testing license file as ica ead ad aes 15 server installation Is TN2312BP eet ee woe a e a ae J
88. r can be complex For more information see PNC license settings for S8700 series Servers on page 9 A WARNING If the time zone is set in the AIW you must reboot the server after AIW completes 5 Reboot the server a Click Shutdown Server under the Server heading b Select Delayed Shutdown and Restart server after shutdown c Click Shutdown You will be logged off the server when it reboots You can use ping to verify when the server is accessible again Verifying the server connection to the customer LAN if provided 1 From the Maintenance Web Interface under Diagnostics click Ping 2 Select Host Name Or IP Address and type the IP address of a computer on the network 3 Click Execute Ping 42 Installing and Configuring the Avaya S8700 Series Server January 2008 5 6 7 Configuring the modem Verify that the ping was successful and indicates that the server is connected to the customer network If DNS is administered type the host name of a computer on the network Click Execute Ping Verify that the ping was successful and indicates that DNS is working If possible have a customer representative perform the following test from a computer on the network 1 Click Start gt Run to open the Run dialog box Type command and click OK to open an MS DOS command window Type ping serveripaddress and press Enter where serveripaddress is the IP address of the server Verify that the ping was successfu
89. ready logged in to the Maintenance Web Interface log in For more information see Accessing the Maintenance Web Interface on page 93 48 Installing and Configuring the Avaya S8700 Series Server January 2008 Interchanging servers interchanging servers To interchange the servers to check capability of the standby server to become the active server 1 Under Server click Interchange Servers 2 Verify the settings in the following fields e Standby Busied no e Standby Refreshed yes e Standby Shadowing on e Duplication Link up e Control Network health X X X for both servers where X is the number of administered IPSI port networks For more information see Chapter 5 IP interface translations on page 51 3 Click Interchange The system displays a confirmation message that the interchange has taken place This server is now the active server To perform another interchange so that the originally active server returns to being the active server 1 Access the server that is now the standby server See 2 Repeat the three steps for Interchanging servers Performing an integrity check on the active server To perform an integrity check on the active server 1 On the Maintenance Web Interface under Diagnostics click Server gt Status Summary 2 Verify the following Mode Active Server Hardware okay Processes okay Select Server gt Process Status Under Frequency click Display Once Click View
90. rectly e Remotely over the customer network e Remotely over a modem for Avaya maintenance access only Steps to access a server include e Connecting to the server directly on page 89 e Connecting to the server remotely over the network on page 92 e Connecting to the server remotely over a modem on page 92 e Logins for Avaya technicians and BusinessPartners on page 95 e Configuring the network for Windows 2000 and XP on page 95 Accessing the command line interface of the server with SSH The procedure in this section shows how to use SSH to log on to the server from a Services laptop computer SSH is the recommended method for server access To use this procedure with a cross over cable connection from the computer to the Services port you must configure the computer for the network connection To use SSH a third party SSH client must be installed on your computer PUTTY is one such client You can download PuTTY from http www putty nl download html The following procedure describes as an example of SSH access how to log on to the server command line with PuTTY Note A version of PuTTY that is defaulted for SSH server access is available for Avaya Services personnel only In this version some values shown in the procedure below are pre selected Installing and Configuring the Avaya S8700 Series Server January 2008 87 Appendix A Server access pO OV a 8 9 10 11 Note Many Ava
91. rms to INADS by way of the SNMP module 3 To verify that the alarms are enabled type almenable and press Enter Enabling alarms to INADS by way of the SNMP module Note Perform this procedure only if the installation includes a Secure Service Gateway SSG To enable alarms on the servers 1 Start an SSH session on the server 2 Type almsnmpconf d ipaddress c communityname and press Enter where ipaddress is the trap receiver address for the SSG device and communityname is the community string name that the SSG device requires Type almsnmpconf and press Enter and verify that the correct information is entered Type almenable s y and press Enter Type almenable and press Enter and verify that alarm origination is enabled on the SNMP module If used also verify that alarm origination by way of a modem is still enabled 6 Log off Backing up files to the compact flash media Note Avaya requires the use of industrial grade compact flash media Connect the compact flash drive to one of the USB ports on the back of the server Insert the compact flash media into the top right slot of the drive On the Maintenance Web Interface under Data Backup Restore click Backup Now Select all applicable data sets A DNS To back up the data onto the compact flash media select Local PC Card To format a new media card also select Format PC Flash Note You must format the compact flash media before the first use only 6
92. s e The Ethernet switch power cord is connected to the back of the switch and to the back of a UPS For a single control network connect the Ethernet switch 1 for Control Network A CNA into UPS 1 For a duplicated control network connect the Ethernet switch 1 for CNA into UPS 1 and connect the Ethernet switch 2 for Control Network B CNB into UPS 2 e The communication protocol on your computer has the following port settings so that you can use your terminal emulation program 9600 baud No parity 8 data bits 1 stop bit No flow control 28 Installing and Configuring the Avaya S8700 Series Server January 2008 Configuring the SNMP subagent in the Avaya Ethernet switch if used Note Avaya Terminal Emulation and HyperTerminal are supported terminal emulation applications e If a Network Management System NMS is to monitor the Ethernet switch you coordinated the assignment of community names with the network administrator If an NMS is not used you set the community names to unique string values A SECURITY ALERT The Get and Set community name strings are initially configured with the default values of Public and Private respectively These community name strings function as passwords for their respective SNMP operation Avaya recommends that you change these community name strings to something other than the default values If you leave the defaults in place a serious security issue can result e f the con
93. s Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Installing and Configuring the Avaya S8700 Series Server January 2008 Methods of Configuring a server e Update System Use your pre installation planning forms to enter information on these pages For more information on these pages see Configuring the server manually on page 37 or click on the Help button at the bottom of each page 6 When you complete all the fields click Continue on the Update System page The Update System page displays each configuration task as it completes it The last line says System modifications completed Avaya Installation Wizard About the Avaya Installation Wizard Use the Avaya Installation Wizard to e Set the date the time and the time zone e Configure the server e Install the RFA license file Note To install the license file the server does not have to be connected to the reference IPSI However you have only 30 minutes before the system checks the serial number on the IPSI To add another 30 minutes type reset system 1 and press Enter in a SAT session to restart the Communication Manager software e Install the Avaya authentication files e Install software updates e Set the product ID e Set the alarming The Avaya Installation Wizard cannot be used to configure e Extra Large XL or Standard Memory Configuration S8720 only Note To configure XL or Standard Memory use the Configure
94. ss ledlip1 KLC 030502 Figure notes 1 IPSI has a static IP address 2 IPSI has connectivity and an IP address Note Clear the ARP cache on the laptop before connecting to another IPSI If you do not clear the cache the laptop appears to stop and does not connect to the next IPSI 9 Repeat this procedure for each IPSI circuit pack Programming the IPSI for DHCP addressing A Important If an IPSI is in a port network that is backed up with the Enterprise Survivable Server ESS option you must use static addressing for the ESS to provide service to the port network 62 Installing and Configuring the Avaya S8700 Series Server January 2008 Setting the VLAN and diffserv parameters For the TN2312BP IPSI circuit packs to receive IP addresses dynamically you first must assign the switch ID and cabinet number to each IPSI circuit pack The switch ID is a single letter A through J The cabinet number is a 2 digit number 01 through 64 For G650 Media Gateways a cabinet is defined as one or more media gateways connected by a TDM cable This cabinet configuration is called a G650 rack mount stack Note In the following procedure you must start step 2 within 5 seconds after inserting the circuit pack 1 Fully insert the TN2312BP IPSI circuit pack If necessary reseat the circuit pack to start the programming sequence Note For the following step do not use a graphit
95. talled on your computer PUTTY is one such client You can download PuTTY from http www putty nl download html You can use SSH to access the following devices e The S8300 S8400 S8500 and S8700 series Servers on Release 3 1 or later of Communication Manager Note With Release 4 0 or later of Communication Manager Telnet is disabled so you must use SSH to access the servers after Communication Manager software Release 4 0 or later is installed e A Maintenance Processor Complex MPC which is used with the S8400 Server e ATN2312BP IPSI that is running firmware version 20 or higher e A TN8412AP SIPI Installing and Configuring the Avaya S8700 Series Server January 2008 21 Chapter 1 Introduction e A TN2602 IP Media Resource that is running firmware version 212 or higher e An Expanded Meet Me Conferencing EMMC server e ASIP Enablement Services SES server e G250 G350 and G450 media gateways e C360 Ethernet switches A Important You cannot use SSH with the G700 From within the Linux command line of a server you can use SSH to access the G250 350 and G450 but you must use Telnet to access the G700 22 Installing and Configuring the Avaya S8700 Series Server January 2008 Configuring the SNMP modules in the UPS Chapter 2 SNMP configuration After you install and connect the control network equipment you must configure the SNMP modules in each Avaya supplied UPS to send alarms or traps to the servers This
96. tches with firmware version 4 0 or later To use this command you must update the firmware to this version if necessary For more information on the spanning tree CLI commands see nstallation and Configuration Guide Avaya C360 and Reference Guide Avaya C360 These documents are available at the Avaya Support Web site http www avaya tha com support 10 If the port networks are IP PNC ensure that all appropriate ports on the Ethernet switch are locked to 100 speed and full duplex 11 When you finish disconnect your computer from the Ethernet switch 12 If two Ethernet switches are present for CNA repeat Steps 1 through 10 for the second switch 13 Ifthe control network is duplicated repeat Steps 1 through 11 for each Ethernet switch that remains 30 Installing and Configuring the Avaya S8700 Series Server January 2008 Clearing the ARP cache on the laptop Chapter 3 Communication Manager installation A new server comes with a blank hard disk drive Use the bootable software distribution CD ROM to install the Linux operating system and Avaya Communication Manager On a duplicated system install the software from the CD onto the hard drive of each server This chapter covers the following tasks Clearing the ARP cache on the laptop on page 31 Applying power to the server on page 32 Accessing the server on page 32 Configuring Telnet for Windows 2000 and Windows XP on page 32 Installing Avaya Commu
97. tion setting for media gateways 69 login Super user oaoa a 36 LSP compatibility 45 M Maintenance Web Interface accessing 93 manual configuration configuration manualmethod 37 media gateways adding 52 media server applying power 32 media server 2 configuring a ao o 0000 48 modem accessfoserver a saoe o 92 configuring a a o as 43 connect to Server aooaa 19 modem options setting 20 102 Installing and Configuring the Avaya S8700 Series Server modem enabling alarms to INADS 72 N network interface card NIC configuring s sa saaa dandi daa 47 network time server NTP enabling 46 P PNC license settings for S8700 9 post installation tasks 74 power applying to mediaserver 32 pre installation tasks at the installation site g Processor Ethernet oaoa oaoa o 20 PuTTY SSH client 87 R RAID level 1 S8730 server 13 remote access to server over modem a saoao sasaa 92 over network 92 S S8700 active server finding the IP address 93 port connections 14 S8700 series Media Server PNC license settings oaoa a 9 S8700 series Server LEDS oia He me a e A aT 8730 Serve
98. trol network is not dedicated ensure that the 162 udp port for input to server is enabled and the default is disabled If you do not enable the 162 udp port and disable the default the server cannot receive the traps from either UPS See Enabling firewall settings on page 46 Configuring the Ethernet switch Note Use the default addresses 1 Connect the RS 232 serial port of your Services laptop computer to the port labeled Console on the front of Ethernet switch 1 CNA Use the flat cable supplied with the Avaya Ethernet switch Open a VT 100 terminal emulation session on your computer Set the IP address for the Ethernet switch Set the subnet mask for the Ethernet switch Set the gateway IP address for the Ethernet switch Set the IP address of the trap receiver for the Ethernet switch oh Oe oh eG Set the SNMP community name string for Get Set and Trap For information about setting these values see the section on SNMP commands on the documentation CD ROM that comes with the Avaya Ethernet switch 8 Use the command set spantree enabled to verify that spanning tree is enabled Note that enabled is the default setting Installing and Configuring the Avaya S8700 Series Server January 2008 29 Chapter 2 SNMP configuration 9 Use the command set spantree version rapid spanning tree to set the spanning tree version to rapid spanning tree Do not use the default Note This command is available on Avaya Ethernet swi
99. use an interchange If the UPS sends the trap to the wrong server trap receiver address that server interchanges to the server that is plugged into the failing UPS Thus server 1 must be plugged into UPS1 and UPS1 must be configured to report SNMP traps to the actual IP address and not the active server address of server 1 The same requirements apply to server 2 and UPS2 Installing and Configuring the Avaya S8700 Series Server January 2008 Configuring the SNMP modules in the UPS Prerequisites for configuring the SNMP module Before you configure the SNMP module you must complete the following prerequisites e Your Services laptop computer is plugged into the correct administration port on the SNMP module on the UPS e The UPS is plugged into a nonswitched electrical outlet e The communication protocol on your computer has the following port settings so that you can use your terminal emulation program 9600 baud No parity 8 data bits 1stop bit No flow control Note Avaya Terminal Emulation and HyperTerminal are supported terminal emulation applications e Ifa Network Management System NMS is used to monitor the UPS you must coordinated the assignment of community names with the network administrator If an NMS is not used you can set the community names to any unique string values A SECURITY ALERT The Get and Set community name strings are initially configured with the default values o
100. ya products support access with SSH However Avaya does not provide support for third party clients that are used for SSH access Problems with an SSH client including PuTTY are the responsibility of the user or the SSH client vendor On your computer click on the PuTTY desktop link or click Start gt Programs gt PuTTY gt PuTTY The system displays the PuTTY Configuration window with the Session dialog box open In the Host Name or IP address field type 192 11 13 6 if you want to connect to the Services port For access over the LAN or WAN type the IP address or the host name of the server In the Port field type 22 Under Protocol select SSH In the PuTTY menu on the left click Connection gt SSH In the Preferred SSH protocol version field select 2 In the Encryption options window use the up and down arrows to set AES SSH 2 as the top option and 3DES as the second option Note You can also customize the PuTTY tool with other settings such as for color For documentation on PuTTY see http www putty nl docs html In the Backspace key area select Control H This activates the backspace key while you are using the SAT Click Open Note If you have not connected to this particular server before SSH prompts you to accept the server s host key If you save this key when prompted you will not be prompted if you connect again later If you do not save the key PUTTY prompts you the next time you con
101. ype show control interface and press Enter and then type show port 1 and press Enter to see the current control interface settings To set the control interface type set control interface ipaddr netmask and press Enter where ipaddr is the customer provided IP address and netmask is the customer provided subnet mask N2312 IPSI IP Admin Utility opyright Avaya Inc 2666 2661 All Rights Reserved IPSI ipsilogin IPADMIN set control interface 135 9 70 77 255 255 255 0 ARNING The control network interface will change upon exiting IPADMIN IPADMIN show control interface ontrol Network IP Address 135 9 70 77 ontrol Network Subnetmask 255 255 255 8 ontrol Network Default Gateway None IPSI is not configured for DHCP IP address administration IPADHIN Type quit and press Enter to save the changes and exit the IPSI session Log back in to the IPSI using SSH Type show control interface and press Enter The system displays IP address subnet mask and default gateway information Verify that the proper information was entered If a default gateway is used enter the gateway IP address with set control gateway gatewayaddr where gatewayaddr is the customer provided IP address for their gateway Type quit and press Enter to save the changes and exit the IPSI session 60 Installing and Configuring the Avaya S8700 Series Server January 2008 Setting the VLAN and diffserv parameters 14 Log back in to the IPSI

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