USB KVM Extender User Manual
Contents
1. 14 CE800R Remote Unit 15 USB Mass Storage 15 OSD Operation 2 554028 average te neue BEL Ba de 16 CE800 User Manual OVERVIGW re Lais eee e lia tained 16 Administrator Main Screen 17 OSD Navigation 17 Administrator Configuration 18 User Configuration 20 Hotkey Operationi e webs uen ni lois ane par ete 21 Invoking Hotkey Mode 21 When Hotkey Mode is active 21 Alternate Hotkey Invocation Keys 22 Alternate OSD Activation Keys 22 Enable Disable Hotkeys 23 Keyboard Operating Platform 23 USB RESEL pe eent Mote eis pages RIR O Bao lds dns pio Beles 24 Hotkey Summary Table 24 4 Keyboard Emulation MaciKeyboard 222 22 creara pA bal arar Mende Med wae dS 25 SUN KO YDOAI ao a cei e eg aa be Sa Ne pa ae ep rue 26 5 The Firmware Upgrade Utility Before You Begin 27 Starting the Upgrade 29 Upgrade Succeeded a us oe 2 oe aly Sees A nr las 31 Upgrade Failed2. 31 Appendix Safety Instructions a ernennen raso 33 General massa Phe ar rar E 33 Rack Mounting sesta een date epg eee cw ee ie a lee 35 Technical Support ama is ee ea lee 36 International ss ms rs sa vee ee hove shea oni te ses 36 North America css ee o pe en ee 36 Specifications 3 sense ee hg a MTE SO nr er 37 TP Wiring Diagram ie sred ass sa ee De ee 38 TPPin Assignmentsi an 2er rer DEE 38 Troubleshooting 2 sn sa as semanas as een en 39 Clear Login Information 39 Limited Warranty 40 vi CE800 User Manual About this Manual This User Manual is provided to help you get the most from your CE800 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CE800 USB KVM Extender system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE800 provides a complete description of the CE800 s OSD On Screen Display and how to work with it and details all of the concepts and procedures involved in the Hotkey operation of your CE800 installation Chapter 4 Keyboard Emula
3. User Configuration The CE800 USB KVM Extender supports up to four user accounts in addition to the administrator When users invoke the OSD they get an OSD Main screen allows them to modify some of the configuration settings made by the administrator The User OSD Main Screen looks similar to the one below ESC EXIT A UP ENTER SELECT v DOWN USER1 CHANGE PASSWORD HOTKEY COMMAND MODE ON HOTKEY SET OPERATING SYSTEM The configuration settings that users are allowed to make are explained in the table below Setting Function CHANGE PASSWORD Users can use this function to change the password that was assigned to them by the administrator HOTKEY COMMAND These settings are the same as the ones described MODE under Administrator Configuration page 18 HOTKEY SET OPERATING SYSTEM 20 3 Operation Hotkey Operation In addition to the OSD the administrator and users can also use hotkey combinations to configure a number of the CE800 USB KVM Extender s working environment parameters Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode HKM To invoke Hotkey Mode do the following 1 Hold down the Num Lock key 2 Press and release the minus key 3 Release the Num Lock key Num Lock Note There is an alternative key combination to invoke HKM see Alternate Hotkey Invocation Keys page 22 When Hotkey Mode is active
4. N In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides of the RJ 45 socket as shown in the diagram below RRA 2 Hardware Setup Setting Up Setting up the USB KVM Extender System is simply a matter of plugging in the cables Refer to the diagram on the next page as you perform the following steps the diagram numbers correspond to the numbers of the steps 1 Plug the cables from the local console devices mouse keyboard monitor microphone and speakers into their ports on the rear panel of the Local Unit CE800L The connectors are color coded and marked with an icon to identify themselves Plug the KVM connectors on the custom KVM cable provided with this package into the KVM port on the CE800L s front panel Plug the connectors on the other end of the KVM cable into the appropriate ports on the computer system or Console section of the KVM switch if you are using one The connectors are color coded and marked with an icon to identify themselves Connect one end of a Cat 5 twisted pair cable to the Link port on the CE800L connect the other end of the Cat 5 twisted pair cable into the Link port on the CE800R Note Cat 5 cable is not supplied with this package It requires a separate purchase The cable length can be up to 250 m 820 ft Plug the cables from the remote console devices mouse keyboard
5. The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel As you select a device in the list its description appears in the Device Description panel After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel Prompt 9 The firmware Ver 1 0 070 is not newer than current firmware Ver 1 0 070 2 in device CE800 LOCAL 000 Continue the upgrade Yes No If you did not enable Check Firmware Version the Utility installs the upgrade files without checking whether or not they are a higher level As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 30 5 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 22 Firmware Upgrade Utility The Firmware upgrade was successful Click Finish to close the utility Device List Status Messages Device Description F gt Loading amp testing files gt Loading amp testin
6. monitor microphone and speakers into their ports on the rear panel of the Remote Unit CE800R Connect one of the power adapters provided with this package into an AC source connect the adapter s power cable to the Power Jack on the CE800L Connect the other power adapter provided with this package into an AC source connect the adapter s power cable to the Power Jack on the CE800R CE800 User Manual CE 800L Jesse d P 0 CE 800L CE 800R gt EN Mes Wy amp BE a E ERS Chapter 3 Operation Basic Operation Operating Modes The CE800 USB KVM Extender utilizes three operating modes Auto Local and Remote as described in the table below Mode Description Local Only the local console has complete access Although operators at both consoles can see the display only the local console operator has keyboard and mouse access and control Remote Only the remote console has complete access Although operators at both consoles can see the display only the remote console operator has keyboard and mouse access and control Auto Neither console has keyboard and mouse input control The first console to create keyboard or mouse input takes control Following this if there is no i
7. The Caps Lock and Scroll Lock LEDs flash in succession to indicate so They stop flashing and revert to normal status when you exit HKM A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Hotkey information that you key in displays on the command line Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HKM manually press Esc or Spacebar 21 CE800 User Manual Alternate Hotkey Invocation Keys An alternate set of hotkey invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate hotkey invocation set do the following 1 Invoke HKM see page 21 2 Press and release the H key The hotkey invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of Minus Note This procedure is a toggle between the two methods To revert back to the original Num Lock Minus method invoke HKM then press and release the H key again Alternate OSD Activation Keys The OSD activation method can be changed from tapping the Scroll Lock key twice to tapping the Ctrl key twice Ctrl Ctrl To change the OSD
8. www aten com Telephone Support 886 2 8692 6959 Software Updates North America Email Support Email your questions and concerns to support aten usa com Online Support 1 Online technical support is available to ATEN custom ers through our e Support Center Technical Support http www aten usa com support Troubleshooting 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten usa com Telephone Support 1 888 999 ATEN Software Updates When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Specifications Function CE800L CE800R Computer Connections 1 N A Connectors Console KB 1 x USB Type A Female White Video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female White Speaker 1 x Mini Stereo J
9. Wait until both green front panel LEDs on the Local unit are flashing on and off then release the Selection button Make sure the orange LED on the front panel of the Remote unit is on indicating that Firmware Upgrade Mode is in effect Note Ifthe LED is not on or it is blinking the unit is not ready to be upgraded You must repeat steps 6 and 7 28 5 The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full The Firmware Upgrade Utility Welcome screen appears 2 Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility Put your device into Firmware Upgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer or connect via Ethemet Agree to the License Agreement Then Click Next LICENSE AGREEMENT a LICENSE GRANT ATEN Intemational Co Ltd Licensor grants to you a non exclusive non transferable license to access and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below You may install the Product on a hard disk or other storage device install and use the Product on a file server for use on a network for the purposes of i permanent installation onto hard disks or other storage devices or ii use of the Product over such network and make backup copies of
10. exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our web site as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them http www aten com Before You Begin To prepare for the firmware upgrade do the following 1 Unplug the power adapters from both units and disconnect the KVM cable to the local computer from the CE800L s front panel 2 Go to our Internet support site and choose the model name that relates to your device CE800 to get a list of available Firmware Upgrade Packages 3 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 4 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the CE800L s Firmware Upgrade Port ex MERA SE fo fo PTT CLLLLLELL 27 CE800 User Manual 5 Make sure both units are connected by the Cat 5 cable then plug in the Remote unit s power adapter Press and hold the Local unit s Selection button then plug in the Local unit s power adapter
11. the Remote Module Note You can control numerous remote systems from a single console by combining the CE800 with a KVM switch CE800 User Manual Features Cat5 or higher cable to connect the Local and Remote Units up to 250 m 820 ft apart Dual console operation control your system s from both the local and remote consoles Pushbutton selection of the active console Built in USB port on both units supports external USB Mass Storage compliant flash drives for easy file sharing Special security feature requires login when mounting an external USB storage device on the remote unit Supports VGA SVGA and Multisync monitors local monitor supports DDC DDC2 DDC2B High Resolution Video up to 1600 x 1200 60 Hz Built in 8KV ESD protection and 2KV surge protection Adjustable gain control manually adjusts signal strength to compensate for distance Supports stereo speakers and stereo microphone Supports Microsoft Intellimouse and the scrolling wheel on most mice Upgradable firmware Built in ASIC for greater reliability and compatibility 1 Introduction System Requirements Consoles Two VGA SVGA or Multisync monitors capable of the highest resolution that you will be using on any computer in the installation Two USB style keyboards Two USB style mice Stereo Microphone and Stereo Speakers Optional Note If you connect a DDC type mo
12. turning Hotkey Command Mode Off The default is On which allows hotkey operation of the switch HOTKEY Selects which combination activates Hotkey Setting Mode HSM Num Lock or Ctrl F12 The default is Num Lock See Hotkey Operation page 21 for further details USER AUTHENTICATION If this setting is On users have to provide a Username and Password when they plug a flash drive into the USB port of the Remote unit The default is On Continues on next page 18 3 Operation Continued from previous page Setting Function RESTORE DEFAULT VALUES Selecting Y Yes undoes all changes and returns the CE800 s setup to the original factory default settings SET OPERATING SYSTEM This function specifies the operating platform of the computer attached to the CE800L Choices are Win Mac Sun and SPC The default is Win SET KEYBOARD LANGUAGE Selects the keyboard layout used by the computer connected to the CE800 Choices are Auto English French German and Japanese Auto automatically detects the keyboard layout set for the computer and sets the CE800 accordingly The default is Auto SPC stands for Special Case For certain operating systems such as FSBD you may need to choose this option if you run into startup problems If this occurs please contact technical support for further information 19 CE800 User Manual
13. USB KVM Extender CE800 User Manual www aten com CE800 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China ee ESE EMIR se x m AME SRR SA EM EE O O O O O maat O O foto O TEASER ARARAS EEST 11363 2006MENREERZ To O ATHAKENREAR PASA E DR E DAVE R HAMA PHS SRM SIT 11363 2006 REEK E E EA Se HSJIT 11363 2006 IR BER Fe CE Ke CE800 User Manual User Information Online Registration Be sure to register your product at our online support center Intern
14. ack 2 Keyboard and The console USB keyboards and mice plug into these ports Mouse Ports The ports are color coded and marked with an icon to identify themselves 3 Link Port The Cat 5 cable that connects the Remote and Local units plugs into this connector 4 Firmware The Firmware Upgrade Cable that transfers the firmware Upgrade Port upgrade data from the administrator s computer to the CE800L CE800L only plugs in here 5 Console The stereo microphone and stereo speakers plug into these Audio Jacks connectors The ports are color coded and marked with an icon to identify themselves 6 Video Port The console monitors plug into these ports 7 Grounding The grounding wire used to ground the unit attaches here Terminal Chapter 2 Hardware Setup Before You Begin 1 Important safety information regarding the placement of this A device is provided on page 33 Please review it before proceed ing 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CE800 can be mounted on a system rack To rack mount the unit do the following 1 Using the screws provided with the Rack Mount Kit screw the mounting bracket into the top or bottom of the unit as shown in the diagram below Phillips hex head Ko M3x8 CE800 User Manual 2 Scr
15. ack Green Microphone 1 x Mini Stereo Jack Pink KVM Port Keyboard 1 x SPHD 15 Female N A Vides Yellow Mouse Speaker 1 x Mini Stereo Jack Green N A Microphone 1 x Mini Stereo Jack Pink N A F W Upgrade 1 x 4 conductor 3 5 mm jack N A Power 1 x DC Jack Black Unit to Unit Link 1 x RJ 45 Black Switches Access Select 1 x Pushbutton Picture Compensation N A 2 x Pushbutton LEDs Local 1 Green N A Remote 1 Green 1 Green Link N A 1 Green Compensation N A 1 Orange Power Consumption DC 5 0 V 6 0 W Video 1600 x 1200 60 Hz 150 m 1024 x 768 60 Hz 250 m Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties Weight 0 50 kg 0 49 kg Dimensions L x W x H 20 00 x 8 00 x 2 50 cm CE800 User Manual TP Wiring Diagram PAIR 3 12345 6 7 8 WO O WG BI W Bl G W Br Br JACK POSITIONS T568B AT amp T 258A TP Pin Assignments Pin Assignment 1 IV OUT B V OUT B IV OUT G IV OUT R V OUT R VOUTG DO DO 0 NI O a RB Ww m 38 Troubleshooting Problem Action No video Make sure that all cables are securely plugged into their sockets Poor video quality The video quality can be improved by reducing the refresh rate Clear Login Information If you are unable to perform an Administrator login because the Username and Password
16. ackage contains 1 CE800L USB KVM Extender Local Unit 1 CE800R USB KVM Extender Remote Unit 1 Custom KVM Cable 1 8 m 2 Power Adapters 1 Firmware Upgrade Cable 1 Rack Mount Kit 1 User Manual 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE800 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2006 ATEN International Co Ltd Manual Part No PAPE 0265 100G Printing Date 10 2007 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CE800 User Manual Contents FCC Information i 4 3 Lan a UE E O ab ii ROA Sse hs ato Cana esi ud E Ena aaa te a ee a a OO ee EAE ii SJ T 1136452006 iia 2 gt neta tkane ee Shale ai ira pope aoe els ii User Information 2 u nie eke Que ada esa a es Soe a aac a ne een iii Online Registration iii Telephone Support iii User Notice ase a
17. activation method do the following 1 Invoke HKM see page 21 2 Press and release the T key Note 1 This procedure is a toggle between the two methods To revert back to the original Scroll Lock Scroll Lock method invoke HKM then press and release the T key again 2 For Mac systems we recommend using Ctrl Ctrl as the OSD activation keys since Scroll Lock is used to emulate F14 in PC to Mac keyboard emulation see Keyboard Emulation page 25 22 3 Operation Enable Disable Hotkeys In case a conflict occurs with programs running on the computer you may wish to disable the hotkey function To disable the hotkey function do the following 1 Invoke HKM see page 21 2 Press and release the X key Note This procedure is a toggle between enabling disabling the hotkey function To revert back to the original enabled status invoke HKM then press and release the X key again Keyboard Operating Platform The CE800 s default configuration is for a PC Compatible keyboard operating platform If you have a Mac or a Sun on your installation you can change the keyboard operating platform as follows 3 Invoke HKM see page 21 4 Press and release the appropriate Function key see table Key Operation F1 Sets the PC Compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac keyboard operating platform for the port that cu
18. age 22 The login dialog box appears ENTER NAME AND PASSWORD gt 2 Key ina valid username and password then press Enter Note If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The OSD Main Screen comes up in Administrator Mode In this mode you have Administrator privileges with access to all Administrator and User functions and can set up operations including password authorization for the future as you would like 3 Operation Administrator Main Screen After you log in to the OSD if you are the administrator a screen similar to the one below appears ESC EXIT A UP ENTER SELECT v DOWN ADMINISTRATOR SET USERNAME AND PASSWORD OSD HOTKEY HOTKEY COMMAND MODE ON HOTKEY USER AUTHENTICATION ON RESTORE DEFAULT VALUES SET OPERATING SYSTEM SET KEYBOARD LANGUAGE Note If you are an ordinary user see User Configuration page 20 OSD Navigation The following principles govern the way you navigate through the OSD To dismiss the menu and deactivate the OSD Click the X at the upper right corner of the OSD Window or press Esc To move up or down through the list one line at a time Click the Up and Down Triangle symbols A V or use the Up and Down Arrow Keys To select a menu item click it or move the highlight bar to it with the arrow keys then press Enter Ifa subme
19. ational http support aten com North America http www aten usa com product registration Telephone Support International 886 2 8692 6959 North America 1 888 999 ATEN User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CE800 User Manual Package Contents The CE800 USB KVM Extender p
20. e Depending on the distance from the console ifit becomes necessary to adjust the video signal press the plus button to increase the video signal gain press the minus button to decrease the video signal gain LED Display The CE800 Local and Remote Units have front panel LEDs to indicate their operating status as shown in the table below CE800L Local Unit LED Status Indication Local On Local Mode is in effect The Local console has keyboard and mouse input control Off Remote Mode is in effect The Remote console has keyboard and mouse input control Flashing Auto Mode is in effect The first console to establish keyboard or mouse input takes control Remote On Remote Mode is in effect The Remote console has keyboard and mouse input control Off Local Mode is in effect The Local console has keyboard and mouse input control Flashing Auto Mode is in effect The first console to establish keyboard or mouse input takes control 14 3 Operation CE800R Remote Unit LED Status Indication Remote On Remote Mode is in effect The Remote console has keyboard and mouse input control Off Local Mode is in effect The Local console has keyboard and mouse input control Flashing Auto Mode is in effect Neither console has keyboard and mouse input control The first console to establish keyboard or mouse input takes control Following this if there
21. e 13 for details 3 USB Port External USB Mass Storage compliant flash drives plug into this port 4 Remote LED The Local Unit has two LEDs to indicate the operating status ofthe Local and Remote units see LED Display 5 Local LED page 14 for details 1 Introduction CE800R Remote Unit Front View No Component Description 1 USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port 2 Picture These switches adjust the picture quality of the remote Compensation console See Picture Compensation page 14 for details Switches 3 Picture Flashes to indicate that picture quality has been Compensation LED adjusted See Picture Compensation page 14 for details 4 Operating Mode Pressing this switch toggles the operating mode between Selection Switch Auto and Remote See Mode Selection page 13 for details 5 Remote LED The Remote LED indicates the operating status of the Remote unit see CE800R Remote Unit page 15 for details 6 Link LED Lights to indicate that the CE800R is connected to the CE800L CE800 User Manual CE800L CE800R Rear View e ol Ee _ EB Ot 0 1 REMOTE 1 0 L 4 5 6 Side View 7 No Component Description 1 Power Jack The cable from the DC Power Adapter plugs into this j
22. e device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables 33 CE800 User Manual When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connect
23. ew the bracket into any convenient location on the rack Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws 2 Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded 1 Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that the computer that the CE800L connects to and the monitor that the CE800R connects to are properly grounded l STP Cable Cat 5 or higher 1 up to 300 m 3 See the Grounding Information card that came with this package for proper grounding details CE800 User Manual 4 For increased grounding protection use STP shielded twisted pair cable to connect the local and remote units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding wire Solder this wire to the RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below
24. g files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer than device CE800 LOCAL 000 gt Firmware version is not newer than device CE800 REMOTE 001 gt Preparing firmware upgrade OK gt Upgrading device CE800 LOCAL 000 gt Upgrading device CE800 LOCAL 000 OK gt Uperading device cn REMOTE or ae Progress Help View Log Click Finish to close the Firmware Upgrade Utility After successfully upgrading the firmware the switches automatically exit Firmware Upgrade Mode Upgrade Failed If the Upgrade Succeeded screen does not appear then the upgrade failed to complete successfully You should repeat the upgrade procedure from the beginning 31 CE800 User Manual This Page Intentionally Left Blank 32 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered Th
25. ina ee tates a conta aden anon teats iii Package Contents iv About this Manual vii CONVENTIONS 34 todo LAS ME ern Wieden da debia DEEM nen ic aaa viii Product Information viii 1 Introduction OVERVIEW args Seen ene aos eee a eee ae ee ae a Die 1 Features eg E A A Sad a sa 2 System Requirements 3 Consoles ann oe E waren alee dE ner ease 3 Computers ter abs ta eat dee Br pl EE AR Pea oS 3 Operating Systems 3 Cable hair se ei Gee er Binds gla 3 CE800L Local Unit Front View 4 CE800R Remote Unit Front View 5 CE800L CE800R Rear View 6 Side VIEW sit a ENS fr Reed q it 6 2 Hardware Setup Before You Begin 7 Rack Mounting Hs re anova taped ii Ra 7 Installation ara a RR ieee 9 GOUGING x tt pa PEA sue hie aie es ie 9 Setting Ups 4 22 03 ee ete Bie i he eit ae ME eae ate 11 3 Operation Basic Operations rad en a as due 13 Operating Modes 13 Mode Selection li cee ie a ee 13 Picture Compensation 14 LED DISPIAY 25 2 cic ate ee dt ade Lane weal aa 14 CE800L Local Unit
26. information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off the CE800 and remove its housing 2 Short the jumper labeled J7 ON gm J7 Default Pass Word Gio Tig E 3 Power on the switch The on screen display will show a message informing you that the password information has been cleared 4 Power off the switch 5 Remove the jumper cap from J7 6 Close the housing and start the CE800 back up After you start back up you can use the default Username and Password see Overview page 16 to log in 39 CE800 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 40 Index A Administrator Configuration 18 Installat
27. ing the power cable to the power supply Unplug the power cable before removing the power supply Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 34 Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabili
28. ion Alternate Hotkeys 22 Grounding 9 Alternate OSD keys 22 K B Keyboard Emulation Basic Operation 13 Mac 25 Sun 26 C Keyboard Language 19 Change Password 20 Keyboard Operating Platform 23 Clear login information 39 Configuration M Administrator 18 Mode Selection 13 User 20 O D Online default password 39 Registration iii Display 14 Operating Modes 13 Operating System 19 E OSD Enable Disable hotkeys 23 Administrator Main Screen 17 Alternate activation keys 22 G Hotkey 16 18 Grounding 9 Main Screen 16 Overview 16 H Password 16 Hotkey 18 Alternate invocation keys 22 P Command Mode 18 Password 16 18 Keyboard Operating Platform 23 changing 20 Operation 21 Picture Compensation 14 OSD 18 Summary Table 24 R Hotkey Mode 21 Rack mounting 7 Hotkeys Safety information 35 Enable Disable 23 Reset administrator password 39 41 CE800 User Manual Reset USB 24 Restore Default Values 19 RoHS ii S Safety Instructions General 33 Rack mounting 35 SET Password 18 SJ T 11364 2006 ii T Technical Support 36 Telephone support iii U USB Reset 24 USB Mass Storage 15 User Authentication 18 User Configuration 20 User Notice iii Username 18 42
29. is no input for five seconds the CE800 goes back to Auto Mode Link On The CE800R is connected to the CE800L Off The CE800R is not connected to the CE800L Compensation Flashing A picture compensation button has been pushed or and the CE800 is adjusting the gain Steady Gain adjustment has been completed and saved USB Mass Storage Both the CE800L and the CE800R have a built in USB port that complies with the USB Mass Storage specification and supports USB Mass Storage compliant flash drives allowing easy and convenient file transfer When you plug a USB Mass Storage complaint flash drive into either unit s USB port it shows up as a removable drive on the computer As a security measure to help prevent unauthorized file transfers if a flash drive is plugged into the USB port of the Remote unit the OSD login screen comes up see page 16 The operator must log in with a valid username and password before being able to continue 15 CE800 User Manual OSD Operation Overview The CE800 USB KVM Extender provides a convenient menu driven On Screen Display OSD to handle its configuration parameters All procedures start from the OSD Main Screen To pop up the Main Screen 1 Tap the OSD Hotkey Scroll Lock twice Note Scroll Lock is the default OSD hotkey You can optionally change the hotkey to the Ctrl key see OSD HOTKEY page 18 and see Alternate OSD Activation Keys p
30. nitor to the Local unit the monitor that connects to the Remote unit must be able to support the highest video resolution that the DDC monitor can provide Computers The following equipment must be installed on each computer that is to be connected to the system A VGA SVGA or Multisync card USB Host Controller and Type A USB Port Operating Systems Windows 2000 and higher Redhat 7 1 7 2 7 3 8 0 and higher Mandrake 9 0 and higher SUSE 8 2 and higher FreeBSD 4 2 4 3 4 5 and higher Netware 6 0 and higher Cables For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality Custom USB KVM Cable that is provided with this package Cat 5 cable is the minimum required to connect the local and remote CE800 units Cable of a lesser standard will result in degraded video signals For best performance we strongly recommend Cat 5 cable CE800 User Manual CE800L Local Unit Front View REMOTE LOCAL 2 2 No Component Description 1 KVM Port Section This section is made up of a microphone jack speaker jack and KVM keyboard video mouse data connector The cable that links the CE800L to your local KVM console plugs in here Only KVM cables designed to work with this switch can be used 2 Operating Mode Pressing this switch toggles the operating mode between Selection Switch Auto and Local See Mode Selection pag
31. nput for five seconds the CE800 goes back to Auto Mode Mode Selection The Operating Mode Selection Switch located on each unit s front panel controls the operating mode of the CE800 USB KVM Extender system Pressing the switch toggles the operating mode as follows Switch Action Local CE800L Selection Toggles between Auto and Local In Local Mode only the Switch local console has keyboard and mouse access and control of the computer or computers via KVM switch Remote CE800R Toggles between Auto and Remote In Remote Mode Selection Switch only the remote console has keyboard and mouse access and control of the computer or computers via KVM switch When the system is in Local Mode the Remote unit s selection switch is inactive Pressing it has no effect the Remote operator cannot take over control The Remote selection switch only becomes active after the Local selection switch is pressed to put the system back into Auto Mode 13 CE800 User Manual Likewise if the system is in Remote Mode the Local units selection switch is inactive the Local operator cannot take over control The Local selection switch only becomes active after the Remote selection switch is pressed to put the system back into Auto Mode Picture Compensation The quality of the video display can deteriorate with distance The Picture Compensation switches adjust the picture quality of the remote consol
32. nu appears make your choice either by double clicking it or moving the highlight bar to it then pressing Enter An icon of a pointing finger indicates the currently selected choice 17 CE800 User Manual Administrator Configuration The configuration settings that the administrator is allowed to make are explained in the table below Setting Function SET USERNAME AND PASSWORD This function is used to set Usernames and Passwords for the Administrator and Users 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your username and password appears The username and password may be up to 12 characters long and can consist of any combination of letters and numbers 3 For each individual key in the Username and Password then press Enter To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers OSD HOTKEY Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers The default is the Scroll Lock combination HOTKEY COMMAND MODE Enables Disables the Hotkey Command function If the hotkey combinations conflict with programs running on the computers you may want to disable hotkey operation by
33. ote console USB keyboard and mouse monitor stereo speakers and microphone It is perfect for factory and construction sites or any type of installation where the console needs to be in a conveniently accessible location but you want the system equipment to reside in a safe place away from dust dirt and harsh environmental influences The CE800 also is useful for control and security purposes Store the system unit in a secure area at the same time that you put the console in a location that offers convenient access Recognizing the increased importance of sound in the computing environment the CE800 improves on earlier models by incorporating audio capability Now audio stereo microphone and stereo speakers transmission can be extended to the remote system along with the KVM data The CE800 USB KVM Extender improves on previous designs by using compact Cat 5 cable the kind commonly used in Ethernet networks instead of bulkier more expensive standard cables Cat 5 cabling makes for a much neater more convenient more reliable data transfer connection In addition the CE800 has a built in USB port that complies with the USB Mass Storage specification and supports USB Mass Storage compliant flash drives Setup is as easy as can be simply connect the computer system box and local console to the Local CE800 module run the Cat 5 cable to the Remote CE800 module up to 250 meters away and plug the remote console into
34. rd Chapter 4 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ea dH Ctrl 1 me Ctrl 2 Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 Es Enter Return Backspace Delete Insert Help Ctrl ER F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 25 CE800 User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 l m Ctrl 2 O Q Ctrl 3 Dim Ctrl 4 C Ctrl H Help EN Compose E Note When using key combinations press and release the first key Ctrl then press and release the activation key 26 Chapter 5 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade
35. rrently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus Note 1 The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 2 After completing a setting you automatically exit HKM 23 CE800 User Manual USB Reset Sometimes the USB keyboard and mouse connection to the CE800 needs to be reset Instead of unplugging and replugging them a hotkey combination can perform the reset as follows 1 Invoke HKM see page 21 2 Press and release the F5 function key Hotkey Summary Table Num Lock H Toggles between the default Num Lock and or alternate Ctrl F12 Hotkey invocation keys Sal T Toggles between the default Scroll Lock Scroll Lock and alternate Ctrl Ctrl OSD invocation keys X Toggles between Enabling Disabling the hotkey function F1 Sets the PC Compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac Compatible keyboard operating platform for the port that currently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus F5 Resets the USB keyboard and mouse Note The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 24 Mac Keyboa
36. the Product RESTRICTIONS You agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt to discover the source code of the Product or create derivative works based on the Product or remove any proprietary notices or labels on the Product including copyright trademark or patent pending notices You may not sublicense the Product or otherwise allow others to use the Product licensed to you v TAgree C Don t Agree Help About Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio Continues on next page 29 CE800 User Manual 3 Click Next to continue The Firmware Upgrade Utility main screen appears 2 Firmware Upgrade Utility Tf Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messages CE800 LOCAL 000 gt Loading amp testing files CE800 REMOTE 001 gt Loading amp testing files OK gt Searching for devices Device Description IV Check Firmware Version Progress Help View Log
37. tion provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 5 The Firmware Upgrade Utility explains how to use this utility to upgrade the CE800 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CE800 vii CE800 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps gt Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web for a list of locations and telephone numbers or contact an ATEN Authorized Reseller International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The CE800 USB KVM Extender with on board audio allows access to a computer system from a rem
38. zers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 35 CE800 User Manual Technical Support International Email Support Email your questions and concerns to support aten com Online Support 1 Online technical support is available to ATEN custom ers through our e Support Center Technical Support http support aten com Troubleshooting 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http
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