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1. An explanation of the Customization items is given in the table below Uploads To perform a firmware upgrade after obtaining a new version of the firmware click Browse to navigate to the directory where it resides Time out If the CN 6000 doesnt receive any input from a logged in user for the control amount of time specified here it ends the connection Login Failure Login failures allowed sets the number of consecutive failed login attempts that are permitted from a remote computer Login failure timeout sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode If Stealth Modeis enabled the CN 6000 cannot be pinged If Echo Modeis disabled the CN 6000 will not show up in the list of local CN 6000 units see page 52 and page 69 If Enable Browser is enabled the CN 6000 can be accessed via a browser if not it can t be accessed via a browser Multiuser Placing a check here allows multiple users to access the CN 6000 at operation the same time Up to 32 users can log in at the same time this way Note If you need exclusive access to the CN 6000 installation while multiuser sessions are taking place you can get it from the Message Board see page 38 and page 46 Reset on exit Placing a check here causes the CN 6000 to reset itself and implement all the new changes when you click OK
2. 4 Enable the Reset on exit checkbox 5 Click OK to save your settings and reset the CN 6000 Following the reset wait approximately 30 to 60 seconds before logging back in to the Administrator Utility 67 CN 6000 User Manual The Windows Client The Windows based Client software is provided on the distribution CD included with this package Installation To install the Windows Client 1 Open the drive and folder where the Windows Client Setup icon CN6KClient exe is located and double click the icon The Windows Client installation screen appears CN 6000 KVM on the NET gt gt Windows Client 2 Click Next and follow the on screen instructions When the installation completes a CN6000 Client icon appears on your desktop 68 8 AP Operation Starting Up To bring up the Windows Client Main Screen Double click the CN6K Client icon or key in the full path to the program on the command line If this is the first time that you are running the program a dialog box appears requesting you to input your serial number Serial number IO E 2 ea Cancel If you don t know what it is contact the CN 6000 administrator Key in the serial number 5 characters per box then click OK Note You must have DirectX 7 0 or higher installed on your computer If not the Client program will not load The Connection Screen When the Windows Client starts a Connection Screen simila
3. Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top of the remote mouse pointer Substitute Alt key Although all other keyboard input is captured and sent to the CN 6000 Alt Tab and Ctrl Alt Del work on your local computer In order to implement their effects on the remote system a function key is substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del Note To invoke an action you must press and release the keys one key at a time do not chord the keys Configuring the Hotkeys If you find the default Hotkey combinations inconvenient you can configure them to whatever suits your taste as follows 1 Highlight the Action then click Start 2 Key in the Function keys one at a time The key names appear in the Key field as you press them 3 When you have finished keying in your sequence click Stop 4 Click Set 5 Repeat for any other actions you wish to set up Note You can use the same function keys for more than one action as long as the first key is not the same For example you can use F1 F2 F3 for one action F2 F1 F3 for another F3 F2 F1 for a third etc 35 CN 6000 User Manual Video Adjustment You can adjust the placement and the picture quality of the remote
4. The Windows Client Problem Resolution Windows Client won t connect to the CN 6000 DirectX 7 0 or higher must be installed on your computer Remote mouse pointer is out of step Use the AutoSync feature see Video Adjustment page 36 to synch the local and remote monitors 2 If that doesn t resolve the problem use the Adjust Mouse feature see Mouse Synchronization page 32 to bring them back in step 3 If the two methods shown above fail to resolve the prob lem use the Toggle Mouse Display function see page 35 Part of remote window is off my monitor If Keep Screen Size see page 30 is not enabled use the AutoSync feature see Video Adjustment page 36 to sync the local and remote monitors If it is enabled see the discussion under Keep Screen Size page 30 The remote screen display is rotated 90 Enable Keep Screen Size See the discussion under Keep Screen Size page 30 can t run Net Meeting when the Windows Client is running Enable Keep Screen Size See the discussion under Keep Screen Size page 30 When log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authorities The certificate can be trusted See Trusted Certificates page 101 for details Appendix Sun Systems Problem Resolution Video
5. The LED lights ORANGE to indicate 100 Mbps data transmission speed Link LED Flashes GREEN to indicate that a Client program is accessing the device Power LED Lights ORANGE when the CN 6000 is powered up and ready to operate CN 6000 User Manual Rear View No Component 1 KVM Port Description The KVM cable supplied with this package that links the CN 6000 to your KVM switch or server plugs in here 2 Local Console The CN 6000 can be accessed via a local console as well Section as over the Net The cables for the local console keyboard monitor and mouse plug in here Each port is color coded and marked with an appropriate icon to indicate itself 3 RJ 45 Port The cable that connects the CN 6000 to the Internet server plugs in here 4 RS 232 Port The RS 232 port is made available for use with a Power over the NET remote power management module Contact your dealer for details 5 Power Jack The power adapter cable plugs in here Chapter 2 Hardware Setup device is provided on page 89 Please review it before l 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CN 6000
6. Tick information for the currently selected CN 6000 displays in the Events List panel below it To select a CN 6000 unit in the list simply click on it 85 CN 6000 User Manual The CN 6000 List window contains five fields Field Expalanation Recording Determines whether the Log Server records the ticks for this CN 6000 or not If the Recording checkbox is checked the field displays Recording and the ticks are recorded If the Recording checkbox is not checked the field displays Paused and the ticks are not recorded Note Even though a CN 6000 is not the currently selected one if its Recording checkbox is checked the Log Server will still record its ticks Address This is the IP Address or DNS name that was given to the CN 6000 when it was added to the Log Server see Configure page 81 Port This is the Port number assigned to the CN 6000 see Configure page 81 Connection If the Log Server is connected to the CN 6000 this field displays Connected If it is not connected this field displays Waiting This means that the Log Server s MAC address has not been set properly It needs to be set on the Network page of the Administrator Utility see page 58 Days This field displays the number of days that the CN 6000 s events are to be kept in the Log Server s database before expiration see Configure page 81 Description This field displays the descriptive information given for t
7. it can be trusted See Trusted Certificates page 101 for details If a second certificate appears accept it as well 11 CN 6000 User Manual The CN 6000 login page appears a TP 3 K 4 gt lt ft A Network Security Radius UserManager Customization Firmware CN6000 Login User Name Windows Client Java Client El Power Management ATEN Copyright c 2004 ATEN Intemational Co Ltd 3 Provide a valid Username and Password set by the CN 6000 administrator then click Login to continue Note 1 If you are the administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see User Manager page 24 2 If you supplied an invalid login the authentication routine will return this message Invalid Username or Password Please try again If you see this message log in again being careful with the Username and Password 12 3 Getting Started After you have successfully logged in the CN 6000 Main Page appears CN 6000 User Manual Screen Elements The icons arranged horizontally across the top of the page are linked to the administration utilities which are used to configure the CN 6000 Your ability to make configuration changes depends on the permissions associated with your login
8. 7 Configure E View Only Windows Client Log Java Client Power Management Reset Add Update Remove dd A maximum of 64 user profiles can be created To add a user fill in the information asked for in the User Info dialog box and click Add To delete a user profile select it from the list in the upper panel and click Remove To modify a user profile select it from the list in the upper panel change the information shown in the User Info dialog box and click Update The Reset button clears all the information shown in the User Info dialog box fields 24 4 Administration An explanation of the profile items is given in the table below Username A minimum of 6 and a maximum of 15 characters is allowed Password A minimum of 8 and a maximum of 15 characters is allowed Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include Permissions Click to place remove a check mark next to an item to grant withhold access to that aspect of the CN 6000 s operation Configure Checking Configure gives a User Administrator priveleges and allows the user to set up and modify the CN 6000 s operating environment Windows Client Checking Windows client allows a User to access the CN 6000 via the Windows Client software Java
9. indicate so Ifa user has occupied the KVM or the KM its icon displays before the user s name to indicate so xi a mE a Al Users User 0 0 0 0 log out en User rjf111 log in EA administrator 411 ladministrator occupied KYM 40 Chapter 6 The Java Client Introduction The Java Client makes the CN 6000 accessible to all platforms that have Java 2 installed Java 2 is available for free download from Sun s Java web site http java sun com To access the CN 6000 with the Java Client software 1 After you log in see page 11 click the Java Client icon Note When you log in be sure to specify the Java Program Name when you specify the CN 6000 s IP address For example 192 168 0 125 abcdefg Otherwise you will not be granted access If you don t know the program name get it from your Administrator 2 In the dialog box that appears select Open Note Ifthe browser won t open the Java Client program save the program to disk and with your browser still open Launch it after the save After a second or two an Authentication progress window appears A MEF EST al E JAVA CLIENT version 1 0 060 Welcome to the Java Client cN 600C Ba i 41 CN 6000 User Manual Once the authentication procedure completes successfully the remote system displays on your monitor Operation You can work on the remote system via the screen display on your monitor just
10. 27 CN 6000 User Manual This Page Intentionally Left Blank 28 Chapter 5 The Windows Client Starting Up To access the CN 6000 with the Windows Client software 1 After you log in click the Windows Client icon at the left of the web page see page 12 Note You must have DirectX 7 0 or higher installed on your computer If not the Client program will not load 2 In the dialog box that comes up click Open to run the program Note 1 If the browser cannot run the program save it to disk instead Then with your browser still open to the CN 6000 web page run the file from your disk 2 If you use the save to disk method for security purposes you cannot simply run a previously downloaded version of the program Each time you want to access the CN 6000 you must log in to the web page with a valid username and password to download a fresh copy of the program 3 When a connection to the CN 6000 has been established a screen similar to the one below appears Win32 Client 1 5 147 xj Connected to 10 0 13 159 ATEN Win32 Client 1 5 147 Full Screen Mode IV Keep Screen Size Exit Copyright C 2004 ATEN Intemational Co Ltd 29 CN 6000 User Manual An explanation of the dialog box is given in the table below Element Action Full Screen Mode Enabled If Full Screen Mode is enabled there is a checkmark in the box the remote display fills the enti
11. 49 CN 6000 User Manual A maximum of 512 events are kept in the log file As new events are recorded they are placed at the bottom of the list When a new event is recorded after there are 512 events in the log file the earliest event in the list is discarded Note To maintain and view a record of all the events that take place not just the most recent 512 set up the Log Server AP program See p 79 for details To clear the log file click on the Clear Log icon at the lower right of the page 50 Chapter 8 AP Operation In addition to the browser based operation utilities the CN 6000 also provides Windows based programs that can be used in their stead These include an administration utility a Windows client a Java client and a Log Server This chapter explains how to install and operate each of them The Administrator Utility Installation The Windows based Administrator Utility is provided on the distribution CD included with this package To install the Administrator Utility 1 Open the drive and folder where the Administrator Setup icon CN6KAdminTool exe is located and double click the icon The Administration Utility installation screen appears CN 6000 KVM on the NET gt gt Administrator Utility eos eee s Version 2 Click Next and follow the on screen instructions When the installation completes a CN6000AdminTool icon appears on your desktop 51 CN 6000 Use
12. 65 CN 6000 User Manual Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available After downloading the new firmware file to upgrade the firmware do the following 1 Goto the Customization page of the Administration configuration notebook see page 65 and click the Browse button for the component you want to upgrade 2 In the File Open dialog box that appears navigate to the directory that the downloaded firmware upgrade file is in and select the upgrade file Look in 3 eno e al c a CNEKMAIN_1_0_060 CSF Flenme OOO Files of type CN6000 files csf y _ Cancel Z 66 8 AP Operation 3 Click Open You return to the Customization page with the path to the file and the Upload version number displayed x General Network RADIUS Security User Management Customization Uploads Mainboard FAW E temp CN6KMAIN_1_5_ Current version V1 0 050 r Time out control Time out 30 minutes r Login failure Login failures allowed 5 times Login failure time out 3 minutes r Working mode IV Enable stealth mode IV Enable echo mode Enable browser r Multiuser operation IV Enable OK Cancel Help Note If you select the wrong file type for the component you are upgrading an Invalid file type message appears when you click Open Go back and select the correct file type
13. General 16 Network 17 RADIUS settings 22 Security 19 User Manager 24 Administrator Login Failure 97 Administrator Utility 51 Customization 65 Installation 51 Logging in 53 Settings Notebook 55 Starting up 52 User Management 63 AP Operation 51 Autosync 43 B Browser screen elements 14 C Cable sets 4 CN 6000 Front view 5 Rear view 6 Components Rear View 6 Config 73 Configure Log Server 81 Windows Client 74 Index Corrupt Password 97 Customization 26 F Features 3 Filtering 19 20 60 61 Firmware Upgrading 65 66 Firmware upgrading 27 Forgotten Password 97 G Getting Started 11 H Hardware Setup Front View 5 Installation 9 Hotkey Setup Screen 34 Hotkeys Windows Client 34 72 Installation 9 Invalid login 12 54 IP address determination 94 IP filtering 20 J Java Client 41 76 Keypad 44 Login 78 Operation 42 78 Starting Up 76 Toolbar 43 Troubleshooting 100 105 CN 6000 User Manual L Log File Main Screen 49 Log file 49 Log Server 2 18 59 CN 6000 List Panel 85 Configure 81 Event List Window 87 Events 82 Installation 79 Main Screen 80 Maintenance 84 Menu Bar 81 Options 84 Search 82 Starting Up 80 Troubleshooting 100 Logging In 11 Login Failure 26 Invalid login 12 54 M MAC Address 16 MAC filtering 21 Message Board Java Client 45 Windows Client 38 Mouse Synchronization 32 44 N Net
14. However there is a problem with the site s security certificate A The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority iv The secunty certificate date is valid amp The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Yes _ no vewcet cate The certificate can be trusted but the alert is triggered because the certificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted Ifyou are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the certificate on your computer see below for details After the certificate is installed it will be recognized as trusted Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and specially disclaims its quality p
15. Port number for the server you want the log server software to reside on 4 Administration Security The Security page is used to control access to the CN 6000 User Station Filters K IP Filter Enable e include exclude a Add Edit Remove v a MAC Filter Enable e include e exclude IP and MAC Filters permit or deny access to the CN 6000 for specific IP and MAC addresses attempting to access the system The Default Java program name lets the Administrator specify an addition to the IP address that the user must include when he accesses the CN 6000 with the Java Client For example 192 168 0 126 abcdefg Users must include this name in the IP address or they will not be granted access Note 1 If nothing is specified here no one will be able to access the CN 6000 with the Java Client 2 For security purposes we recommend that you change the name of this page from time to time Admin station filters are only supported in the AP version of the Administrator Utility See Security page 60 for a detailed description CN 6000 User Manual Filtering There are a maximum of 100 filters allowed for each category User IPs User MACs and Administrator MACs User Station filtered items IPs and MACs can be specified as included or excluded by highlighting the item and clicking the include or exclude radio button Ifthe include button is checked all the addresses within the filter
16. a searchable database To view the contents of the log file click the Log icon at the lower left of the page A screen similar to the one below appears A 2x b Gara Network Security Radius UserManager Customization A CN6000 Log Information Y d 2005 06 10 App 13 43 02 Loading system setting 13 43 05 DHCP Discovering A 13 43 05 DHCP Requesting 13 43 05 DHCP Requesting Windows Client 13 43 05 Accept new IP 10 0 13 159 13 52 14 User from00 0D51 10 A6 74 10 0 13 68 attemping to login 13 52 14 Add 10 0 13 68 to black list J 13 52 26 Usertom00 0D51 10 A6 74 10 0 13 68 attemping to login Java Client 13 52 43 Userfiom00 0D61 10 A6 74 10 0 13 68 logged out 14 56 38 User fiom00 48 5454 AD FC 10 0 1 165 attemping to login 14 59 24 Session timeout 15 48 46 User from 00 48 54 5A AD FC 10 0 1 165 attemping to login Power Management 16 10 47 Session timeout 16 11 18 User from00 48 54 5A AD FC 10 0 1 165 attemping to login 17 46 17 User tom 00 01 29 5C 13 9A 10 0 8 67 scanning port 445 17 46 20 Userfrom00 01 29 5C 13 9A 10 0 8 67 scanning port 445 17 51 26 User fmm 00 48 54 5A AD FC 10 0 1 165 logged out ei 16 53 51 User fom 00 40 F4 17 0B DD 10 0 13 115 attemping to login A 16 55 00 Sys Connected with 10 0 13 115 00 40 F4 17 0B DD y toga 16 55 01 Sys Access via windows client IP 10 0 13 115 MAC 00 40 F4 17 0B DD pal Clear Log ATEN Copyright c 2004 ATEN Intemational Co Ltd
17. as if it were your local system Note 1 You can switch between your local and remote programs with Alt Tab 2 Due to net lag there might be a slight delay before your keystrokes show up You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click 3 Due to net lag or insufficient computing power on the local machine some images especially motion images may display poorly 4 If the local and remote mouse pointers get out of sync you can use the Mouse Synchronization Button to bring them back into synch see page 44 for details 42 6 The Java Client The Toolbar The Java Client s toolbar gives you control over the KVM operations It is hidden in the blank area at the bottom center of the screen and appears when you move the mouse pointer over this area Message Screen Keyboard Board Lock LEDs Mode Exit kouee L 4 0100 S E A Adjust Video Mouse Resolution Help Going from left to right the toolbar functions are explained in the sections that follow Video Clicking the first button brings up the Video Settings dialog box 4 Red i W4 pu gt Min Max 4 Green SSS a Min Max mtosyme pu e Min Max Quality E di Min Max Sense 7 Enabled E 3 This is similar to the Adjust Video feature of the Windows Client See p 36 for details about its use Note We recommend that you perform an Autosync ri
18. same time your local keystroke and mouse input is captured and sent to the remote system OSD Control Panel A small OSD control panel opens at the lower right hand corner of the screen Mia 000 1024X 68M60 10 0 13 150 The panel consists of an icon bar with two text bars below it Initially the text bars display the video resolution and IP address of the remote device As the mouse moves over the icons the text bars describe the icon s function The functions that the icons perform is described in the table below Icon Function My click and drag the hand to move the OSD display to another position f on the screen qu Click to bring up the Hotkey Setup dialog box see page 34 for E details Pai Click to bring up the Video Adjustment dialog box Right click to do a i fast Auto Sync see page 36 for details l Click to open the Message Board see page 38 for details Click to exit the Windows Client control of the remote unit Cu Space Hover over the space to see the video resolution and IP address of the device at the remote location These LEDs show the Num Lock Caps Lock and Scroll Lock status o o of the remote computer click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them 31 CN 6000 User Manual Keystrokes Except for Alt Tab and Ctrl Alt Del the ef
19. you must have Sun s Java 2 1 4 or higher For the browser based Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Only non interlaced video signals at the following resolutions and refresh rates are supported Resolution Refresh Rates 640 x 480 60 70 75 85 90 100 120 720 x 400 70 75 800 x 600 56 60 70 75 85 90 100 120 1024 x 768 60 70 75 85 90 100 1152 x 864 60 70 75 85 1280 x 1024 60 70 75 1600 x 1200 60 Only cable sets specifically designed to work with the CN 6000 may be used A 1 8 m cable set is provided with this package Cable sets are also available in other lengths as shown in the table below Length m Part Number 1 2 2L 5201P 1 8 2L 5202P 3 0 2L 5203P 6 0 2L 5206P If you wish to purchase additional cable sets contact your dealer 1 Introduction Components Front View No Component Description Reset Firmware Upgrade Switch Pressing and holding this switch in while powering ON the CN 6000 returns it to the factory default firmware level After the CN 6000 has been powered ON pressing and holding this switch in for more that two seconds performs a system reset Note This switch is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen Data Speed LED The LED lights GREEN to indicate 10 Mbps data transmission speed
20. you want to use for authentication between the CN 6000 and the RADIUS Server in this field 22 4 Administration 6 On the RADIUS server set the access rights for each user according to the information in the table below Character Meaning C Grants the user administrator privileges allowing the user to configure the system W Allows the user to access the system via the Windows Client program J Allows the user to access the system via the Java Client program P Allows the user to access an attached PN0108 device L Allows the user to access log information via the user s browser V Limits the user s access to only viewing the video display Note 1 The characters are not case sensitive Capitals or lower case work equally well 2 Characters are comma delimited 3 An invalid character in the configuration string will prohibit access to the CN 6000 for the user Examples String Meaning C W p User has administrator privileges user can access the system via the Windows Client user can access the attached PNO108 w j User can access the system via the Windows Client user can access the system via the Java Client user can access log information via the user s browser 23 CN 6000 User Manual User Manager This configuration dialog is used to manage user profiles administrator 111 User Name A Password A AA Confirm Description E Permissions
21. 0 User Manual 88 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the ou
22. 00 session bs Note It is important to log out when you end your session EA Otherwise you must wait until the timeout setting has expired Logout before the CN 6000 can be accessed again See Time out Control page 26 14 Chapter 4 Administration Introduction The administration utilities represented by the icons located across the top of the CN 6000 web page are used to configure the CN 6000 for operation Jensooo MAC Address oo Firmware Version Windows Client J Java Client Last IP from DHCP server 10 0 13 168 El Power Management ATEN Copyright c 2004 ATEN Intemational Co Ltd This chapter discusses each of them in turn As you make your configuration changes click the Apply icon at the upper left of the web page to save the changes in the CN 6000 s configuration file To have the changes actually take effect you have to put a check in the Reset on Exit box see Customization page 26 and log out Note If you don t have Configuration privileges see User Manager page 24 the Administration configuration dialogs are available for viewing but the input fields are disabled and cannot be changed CN 6000 User Manual General Once you login the General panel displays on the web page Device Name fensooo MAC Address A It is the first of the Administration pages and provides information about the CN 6000 s status An explan
23. 134DD25 1E6F09BC 895F6DCD B30FB7AF Warning If you install this root certificate Windows will automatically trust any certificate issued by this CA Installing a certificate with an unconfirmed thumbprint is a security risk If you dick Yes you acknowledge this risk Do you want to install this certificate e he Click Yes 102 Appendix 5 Next click Finish to complete the installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted Security Alert xj Information you exchange with this site cannot be viewed or Ny changed by others However there is a problem with the site s security certificate iv The security certificate date is valid A The name on the security certificate is invalid or does not match the name of the site Do you want to proceed te vice When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted CT Xx General Details Certification Path This certificate is intended for the following purpose s Ensures the identity of a remote computer Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Install Certificate Issuer Statement 103 CN 6000 User Manual This Page Intentionally Left Blank 104 A Administration 15 Customization 26 Filtering 20 Firmware upgrading 27
24. CN 6000 its fixed network address in the Network Settings dialog box see page 17 If you want to have the CN 6000 s address set by DHCP and the address changes use Method 3 to determine the new address Method 1 For a fixed IP address When the CN 6000 starts 1f it doesn t find a DHCP environment after 30 seconds it automatically sets its IP address to 192 168 0 60 1 Set your computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 2 Specify the switch s default IP address 192 168 0 60 in the URL entry box of your browser 3 After you connect and log in assign a fixed IP address for the CN 6000 that is suitable for the network segment that it resides on 4 After you log out be sure to reset your computer s IP address to its original value 94 Appendix Method 2 For a fixed IP address A fixed IP address can also be assigned with the ARP command as follows 1 If the CN 6000 is powered on Power it off by unplugging its power adapter cable 2 Run the ARP command with the following arguments arp s lt desired ip address gt lt CN 6000 s MAC address gt Where the IP address that you assign is one suitable for the network segment that the CN 6000 resides on Note The CN 6000 s MAC address can be found on its bottom panel 3 Power on the CN 6000 4 From your browser log into the CN 6000 using the IP address you just assigned Note You must do this
25. Client Checking Java client allows a User to access the CN 6000 via the Java Client software View Only Checking View Only allows a User to view the video of the display of the computers attached to the ports of the KVM switch connected to the CN 6000 but they are not allowed to perform any operations on the computers Log Checking Log allows a User to view the contents of the log file Power Management Checking Power Management allows a User to access and operate an attached Power over the Net module 25 CN 6000 User Manual Customization This configuration dialog allows the Administrator to set Timeout Login failure and Working mode parameters Time out fo minutes Login failures allowed cs Login failure time out E minutes J Enable stealth mode IV Enable echo mode Multiuser operation JU Enable Reset config J Reset on exit An explanation of the Customization parameters is given in the table below Time out Control If the CN 6000 doesn t receive any input from a computer that is accessing it with the Windows or Java client for the amount of time specified here it ends the connection Login failure Login failures allowed sets the number of consecutive failed login attempts that are permitted from a remote computer Login failure timeout sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the n
26. KVM On the NET CN 6000 User Manual www aten com CN 6000 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant VCCI A The following contains information that relates to Japan LORE VOZAMRRNRE CT DORE PERERA CERT A LERHSSISRITIEMHVET LOMA RAS MI aR BMT SESBRENSALLEMHAVET YCCI A SJ T 11364 2006 The following contains information that relates to China meee BARE O O O RRASA E IAE AAA EEST 11363 2006 E RMREZRZ To O ETHAKEMRRER PASA E RE AE EURASIA SJ T 11363 2006 Re eK Xx RIVAS EUR E VEA AE UM EE HSJ T 11363 2006 REEK CN 6000 User Manual User Informati
27. Network RADIUS Security Access ports Program Java 9002 PIP address Obtain an IP address automatically C Set IP address manually IP address 0 0 0 0 Subnet mask 0 0 Default gateway 0 0 0 0 Obtain DNS server address automatically C Use the following DNS server addresses Perfered DNS server 0 0 0 Altemate DNS server 0 0 0 0 p Log server MAC address Pott DO 48 54 SE 72 D9 9001 The Network page is divided into three main sections Access Ports IP Address and Log Server Each section is discussed below Access Ports As asecurity measure the Administrator can set the Port numbers that the User must specify when he attempts to connect to a CN 6000 s IP address Unless the correct Port number is given the CN 6000 device will not be found An explanation of the fields is given in the table below Program This is the port number that must be specified when connecting from the Administrator and Windows Client software programs Valid entries are from 1024 60000 Java This is the port number used for Java Client connections Valid entries are from 0 65535 58 8 AP Operation IP Address The CN 6000 can either have its IP address assigned dynamically at bootup DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain an IP address automatically radio button To specify a fixed IP a
28. ation of each of the fields is given in the table below Device Name To make it easier to manage installations that have more than one CN 6000 each one can be given a name To assign a name for the CN 6000 key in one of your choosing here 15 characters max MAC Address The CN 6000 s MAC Address displays here Firmware Version Indicates the CN 6000 s current firmware version level Note New versions of the CN 6000 s firmware can be downloaded from our website as they become available see Firmware page 27 16 4 Administration Network The Network dialog is used to specify the CN 6000 s network environment Program 9000 Java 002 e Obtain an IP address automatically e Set IP address manually IP address Subnet mask Default gateway obtain DNS semeraddress automaticaly y Using the following DNS server address Prefered DNS server Altemate DNS server MAC Address poss 545E72D9 Port 001 Access Port As a security measure if a firewall is being used the Administrator can specify the port numbers that the firewall will allow and set the firewall accordingly Users must specify the port number as part of the IP address when they log in to the CN 6000 If an invalid port number or no port number is specified the CN 6000 will not be found Note If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no ef
29. can be mounted on a system rack To rack mount the unit do the following 1 Using the screws provided with this package screw the mounting bracket into the top or bottom of the unit as shown in the diagram below Phillips hex head M3 x 8 CN 6000 User Manual 2 Screw the bracket into any convenient location on the rack Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws 2 Hardware Setup Installation To install the CN 6000 refer to the diagram below the diagram numbers correspond to the numbered steps and do the following 1 Plug the local administrator s keyboard mouse and monitor into the unit s Console Ports Use the KVM cable provided with this package to connect the CN 6000 s KVM Port to the Keyboard Video and Mouse ports of the server or KVM switch that you are installing Plug the LAN or WAN cable into the CN 6000 s RJ 45 socket Plug the power adapter cable into the CN 6000 s power jack then plug the power adapter into an AC power source Power up your server or KVM installation TT KVM Switch CN 6000 User Manual This Page Intentionally Left Blank Chapter 3 Getting Started The CN 6000 can be accessed either from an internet type browser or via Windows based application AP programs The next several c
30. ce has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 90 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch cir
31. cuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 91 CN 6000 User Manual Technical Support Technical support is available both by email and online with a browser over the web International Email Support support aten com Online Technical Support http support aten com Support gt Troubleshooting http www aten com Documentation Software Updates Telephone Support 886 2 8692 6959 North America Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Technical Support ATEN TECH http www aten usa com support Support ATEN NJ http support aten com Troubleshooting ATEN TECH http www aten usa com Documentation Software Updates ATEN NJ http www aten com Telephone Support ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision leve
32. d MAC addresses attempting to access the system The Login string lets the Administrator specify an addition to the IP address that the user must include when accessing the CN 6000 with the Java Client For example 192 168 0 126 abcdefg Users must include this name in the IP address or they will not be granted access Note 1 If no string is specified here no one will be able to access the CN 6000 with the Java Client 2 For security purposes we recommend that you change the name of this page from time to time Admin station filters specify which MAC addresses are allowed to access the system with the CN 6000 Administrator program If nothing is specified here there are no restrictions 60 8 AP Operation Filtering There are a maximum of 100 filters allowed for each category User IPs User MACs and Administrator MACs To enable filtering for User Stations click to put a check mark in the IP and or MAC Filter enable checkbox To add a filter click Add A dialog box similar to the ones below appears the top example is for IP address filters the bottom is for MAC address filters MAC MAC address Mi 00 00 00 00 00 Cancel Specify the filter address in the dialog box then click OK Each filter can consist of a single IP or MAC address or a range of IP addresses For a single IP address filter the address is the same for both the From and To fields To delete a filter sel
33. ddress select the Set IP address manually radio button and fill in the required information See IP Address Determination page 94 for detailed information on assigning a fixed IP address The CN 6000 can either have its DNS address assigned automatically or a fixed address can be specified For automatic address assignment select the Obtain DNS server address automatically radio button To specify a fixed address select the Use the following DNS server address radio button and fill in the required information Log Server Important transactions that occur on the CN 6000 such as logins and internal status messages are kept in an automatically generated log file Specify the MAC address and a Port number for the server you want the log file to reside on in the Log Server section The Log Server is discussed in detail on page 79 Note The Log Server port number must be different from the port numbers that were specified for Program and Java in the Access Ports section 59 CN 6000 User Manual E Security The Security page is used to control access to the CN 6000 xl User Management Customization l General Network RADIUS Security User Add Remove Edit include C exclude IV MAC filter enable Add Remove Edit include C exclude Default Java program name abedetg r Admin station filters User station filters permit or deny access to the CN 6000 for specific IP an
34. display problems with HDB15 interface systems e g Sun Blade 1000 servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Goto OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in These solutions work for most common Sun VGA cards If using them fails to resolve the problem consult the Sun VGA card s manual 99 CN 6000 User Manual The Java Client For mouse synchronization problems see Mouse page 44 For connection and operation problems see the table below Symptom Action Java Client won t connect 1 to the CN 6000 3 Java 2 JRE 1 4 or higher must be installed on your computer Make sure to include the correct default java program name when you specify the CN 6000 s IP address Close the Java Client reopen it and try again Java Client performance Exit the program and start again deteriorates Natio
35. displays Message Parameters have been set 3 Click OK and you return to the Administration Utility device selection screen see page 52 Note To abandon the changes you made and return the settings to the values they had before you ran the Utility click Cancel at the bottom of the Settings notebook instead of OK in step 1 56 8 AP Operation E General The General page provides information about the CN 6000 s status CN6000 Settings xl User Management Customization General Network RADIUS Security MAC address 49 54 81 Device name EXE Main firmware version V1 0 050 Cancel Help An explanation of each of the items is given in the table below MAC Address The CN 6000 s MAC Address displays here Device Name To make it easier to manage installations that have more than one CN 6000 each one can be given a name To assign a name for the CN 6000 erase the current name and key in one of your choosing 15 characters max Main Firmware Version Indicates the mainboard s current firmware version level New versions of the CN 6000 s firmware and authentication software can be downloaded from our web site as they become available see Upgrading the Firmware page 66 for details 57 CN 6000 User Manual m Network This page is used to specify the CN 6000 s network environment x User Management Customization General
36. e KVM is occupied pms The icon displays next to the user s name in the User List panel when he has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse ka data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when he has occupied the KM Ifa user has disabled Chat its icon displays before the user s name to indicate so Ifauser has occupied the KVM or the KM its icon displays before the user s name to indicate so E Message Board Fer rjf111 occupied KVM 46 6 The Java Client Lock LEDs These LEDs show the Num Lock Caps Lock and Scroll Lock status of the remote computer click on the icon to toggle the status Note When you first connect the LED display may not be accurate To be sure click on the LEDs to set them Screen Mode Clicking this button toggles the display between full screen and windowed modes The Button Clicking this button brings up the Java Client Help pages Exit Click this button to exit the Java Client program and return to local operation 47 CN 6000 User Manual This Page Intentionally Left Blank 48 Chapter 7 The Log File The Log File Screen The CN 6000 logs all the events that take place on it Following a reset it writes them to a log file which is
37. e mouse acceleration click Advanced to get the dialog box for this WinNT Win98 Win95 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 Hotkeys The Hotkey Setup Screen Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey setup utility is accessed by clicking the Keyboard icon on the OSD Control Panel The actions performed by the Hotkeys are listed in the left column the currently defined keys that invoke the actions are shown in the column to the right Actions Hotkeys Adiust video Toggle OSD Toggle mouse display Adjust mouse Substitute alt key 34 5 The Windows Client An explanation of the actions is given in the table below Action Explanation Exit remote location Break the connection to the CN 6000 and return to local operation Adjust Video Bring up the video adjustment utility Toggle OSD Toggles the OSD display Off and On Toggle mouse display If you find the display of the two mouse pointers local and remote to be confusing or annoying you can use this function to shrink the non functioning pointer down to a barely noticeable tiny circle which can be ignored Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration
38. ect it and click Remove To modify a filter select 1t and click Edit The Edit dialog box is similar to the Add dialog box When it comes up simply delete the old address and replace it with the new one 61 CN 6000 User Manual User Station filtered items can be specified as included or excluded by highlighting the item and clicking the include or exclude radio button Ifthe include button is checked all the addresses within the filter range are allowed access to the CN 6000 all other addresses are denied access Ifthe exclude button is checked all the addresses within the filter range are denied access to the CN 6000 all other addresses are allowed access The Administrator station filter dialog boxes are similar to the MAC filter dialog boxes for user stations An example of the Security page with filters configured is shown below CN6000 Settings xj User Management Customization General Network RADIUS Security r User station filters 140 10 200 30 140 10 200 100 Add 198 0 62 1 198 0 62 10 Edit include C exclude MAC filter enable 00 05 4C 1F 03 04 be emove Edit eie elije include C exclude Default Java program name test htm p Admin station filters 03 CD F4 00 D9 1E Add Remove Edit Cancel Help qu 62 8 AP Operation E User Management This page is used to manage user profiles It defines the acc
39. en will scroll If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized Ifthe remote resolution is smaller its display appears as a window centered on your screen Ifthe remote resolution is larger its display is centered on your screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll If Keep Screen Size is not enabled there is no checkmark in the box the remote screen is resized to fit the resolution of your local monitor 73 CN 6000 User Manual Connecting To connect to a CN 6000 unit 1 Ifit is in the CN6000 List Double click it if you are using the CN6000 IP input box specify the IP address and Port number then click Open A Login dialog box appears Login Window User Name Password Cancel 2 Key in a valid Username and Password then click OK The program attempts to contact your selected CN 6000 unit While it does so you can check the Message List window for status messages regarding the operation s progress 3 Once contact with the CN 6000 has been established the Switch to Remote View button becomes active Click it to connect to the CN 6000 and take over console control of the unit that is connected to it E win32 Client 1 5 147 Default 101 x File Tools Help Server List Name IP Status CN6000 10 0 13 159 A
40. erformance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquires please contact your direct vendor 101 CN 6000 User Manual Installing the Certificate To install the certificate do the following 1 In the Security Alert dialog box click View Certificate The Certificate Information dialog box appears Certificate axi General Details Certification Path ao This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to Aten Issued by Aten Valid from 2003 11 26 to 2013 11 23 Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options 4 When the Wizard presents a caution screen E A You are about to install a certificate from a certification authority CA daiming to represent Aten Windows cannot validate that the certificate is actually from Aten You should confirm its origin by contacting Aten The following number will assist you in this process Thumbprint sha 1 F3B66988 A
41. ess rights of the CN 6000 users Up to 64 user profiles can be established x General Network RADIUS Securty User Management Customization p User list administrator 54111 Sad Cancel Help A maximum of 64 users can have access to a CN 6000 To add a user click Add and fill in the information asked for in the User Management dialog box that appears See p 64 To delete a user profile select it and click Remove To modify a user profile select it click Edit and change the information shown in the User Management dialog box that appears 63 CN 6000 User Manual When you click Add or Edit a dialog box with fields to configure the user profile appears User Management Username Note Password Min 6 characters for username Min 8 characters for password Confirm password Description Permissions I Configure I Windows client I Java client J Power managerment Pa I View Only ERA An explanation of the profile items is given in the table below Username A minimum of 6 and a maximum of 15 characters is allowed Password A minimum of 8 and a maximum of 15 characters is allowed Confirm To be sure there is no mistake in the password you are asked to Password enter it again The two entries must match Description Additional information about the user that you may wish to include Permissions Click to place remove a check mark next to an
42. f this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CN 6000 User Manual Package Contents The CN 6000 package consists of CN 6000 KVM on the NET Custom KVM Cable Set Rack Mount Kit Power Cord User Manual Quick Start Guide ji p l G Tla Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CN 6000 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2007 ATEN International Co Ltd Manual Part No PAPE 0227 300G Printing Date 02 2008 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CN 6000 User Manual Contents User Information oooooooooor eee ee enna iii Online Registration 0 cece ete eee iii Telephone Support 0 0 0 iii USerNotICS ii rasane mts a ue ala ad aes Adages drei iii Package Contents n nanan aana annaa iv About this Manua
43. fect An explanation of the fields is given in the table below Program This is the port number that must be specified when connecting from the Administrator and Windows Client software programs Valid entries are from 1024 60 000 Java This is the port number used for Java Client connections Valid entries are from 0 65535 17 CN 6000 User Manual IP Address The CN 6000 can either have its IP address assigned dynamically at bootup DHCP or it can be given a fixed IP address For dynamic IP address assignment select the Obtain an IP address automatically radio button Note If the CN 6000 is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 94 for information To specify a fixed IP address select the Set IP address manually radio button and fill in the IP address DNS Server The CN 6000 can either have its DNS server address assigned automatically or a fixed address can be specified For automatic address assignment select the Obtain DNS server address automatically radio button To specify a fixed address select the Use the following DNS server address radio button and fill in the required information Log Server Important transactions that occur on the CN 6000 such as logins and internal status messages are kept in an automatically generated log file Specify the MAC address and a
44. fect of all keyboard input takes place on the remote computer The above two combinations are retained on the local system to switch among applications and to recover from disaster In order to provide the Alt Tab and Ctrl Alt Del functions on the remote system a Function key F1 F12 can be selected as a substitute for the Alt key For example if you choose F12 as the substitute then F12 Tab would switch among apps on the remote system and Ctrl F12 Del would be the disaster recovery combination See Configuring the Hotkeys page 35 for details on setting up a substitute key Note While any Function Key can be used for the Substitute key you must not use one that is being used for another action Mouse Synchronization Until you close the CN 6000 connection mouse movements have no effect on your local system but are captured and sent to the remote system instead From time to time especially if you change video resolution the local mouse movement may no longer be synchronized with the remote system s mouse pointer There are three quick methods that can be used to bring the two pointers back into sync 1 Moving the mouse pointer over the Arrow in the OSD panel and right clicking 2 Moving the mouse pointer into the OSD panel and then moving it back out again and 3 Performing an Auto Sync with the Video Adjustment function see Video Adjustment page 36 If performing these actions doesn t
45. ge 43 a screen similar to the one below appears Button Bar Hide Unhide User List E Message Board Je All Users rjf111 3 User List Message Display Panel Panel 3 Messages that users post to the board as well as system messages display in the Message Display panel If you disable Chat however messages that get posted to the board won t appear Key in the messages that you want to post to the board in the Compose panel click Send to post the message to the board The names of all the logged in users appear in the User List panel By default messages are posted to all users To post a message to one individual user select the user s name before sending your message Ifauser s name is selected and you want to post a message to all users select All Users before sending your message To Hide Unhide the User List panel click on the arrows in the panel separator 45 CN 6000 User Manual The buttons on the Button Bar are toggles Their actions are described in the table below Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is e disabled The icon displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard ra or mouse data The button is shadowed when th
46. ght after you connect for improved mouse synchronization 43 CN 6000 User Manual Keypad Clicking the second button brings up the Keypad Since gg Epy KeyPad El some locally input keyboard combinations can not be e captured and sent to the CN 6000 the Keypad provides a Reset one click implementation of their actions on the remote Ctrl Esc system Alt Tab PrintScrn Tab Mouse At times the local mouse movement may lose sync with the remote mouse movement You can try getting them back in sync with a fast mouse synchronization by moving the mouse pointer down into the Java Client toolbar If that doesn t help do an Autosync as discussed on the previous page If an Autosync doesn t resolve the problem the Mouse Synchronization function can get them back into sync This is similar to the Mouse Synchronization feature of the Windows Client see page 32 for details 1 Click the Mouse Synchronization button The remote mouse pointer moves to the upper left area of the screen 2 Move your local mouse pointer directly over the remote mouse pointer and click 44 6 The Java Client Message Board The CN 6000 supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature similar to an internet chat program allows users to communicate with each other When you click the Message Board icon on the Java Client toolbar see pa
47. hapters describe browser based operations AP access is discussed in Chapter 8 Logging In To operate the CN 6000 from an Internet browser begin by logging in 1 Open your browser and specify the IP address of the CN 6000 you want to access in the browser s URL location bar Note 1 Get the IP address from the CN 6000 administrator 2 If you are the administrator and are logging in for the first time the various ways to determine the CN 6000 s IP address are described in the Appendix on page 94 2 A Security Alert dialog box appears NA web Site Certified by an Unknown Authority A Unable to verify the identity of Aten as atrusted site Possible reasons for this error Your browser does not recognize the Certificate Authority that issued the site s certificate The site s certificate is incomplete due to a server misconfiguration You are connected to a site pretending to be Aten possibly to obtain your confidential information Please notify the site s webmaster about this problem Before accepting this certificate you should examine this site s certificate carefully Are you willing toto accept this certificate for the purpose of identifying the web site Aten Examine Certificate Accept this certificate permanently h Acceptihis certificate temporarily for this session Donot accept this certificate and do not connect to this web site ox Cancel Help Accept the certificate
48. he CN 6000 when it was added to the Log Server see Configure page 81 86 8 AP Operation The Event List Window This window displays tick information for the currently selected CN 6000 EN CN6000 Log Server ioj x Configure Events Options Help Connection Days Description Waiting 100 Department09 Cor 100 Department 16 Address CN6001 3001 6000 3001 Recording M Recording 04 29 2004 11 14 14 04 29 2004 11 14 14 g 104 29 2004 11 14 14 DHCP Discovering 104 29 2004 11 14 14 DHCP Requesting Accept new IP 10 0 1 122 Sys Connected with 10 0 1 167 00 40 F4 17 0B DD ss via windows client IP 10 0 1 167 MAC 00 40 F4 17 0B DD 0 Detecting video mode 0x0 0 cl ith 10 0 1 167 00 40 F4 17 0B DD ith 10 0 1 167 00 40 F4 17 08 DD dministration utility IP 10 0 1 167 MAC 00 40 F4 17 08 DD ith 10 0 1 167 00 40 F4 17 0B DD D Log server start 10 0 1 167 Sys Disconnectec Connected with 10 0 1 167 00 40 F4 17 047 51 Sys a windc ient IP 10 0 1 167 MAC 00 40 F4 17 0B DD 04 29 2004 11 22 53 Video Detecting video mode 0x0 0 z Note that even though any other CN 6000s aren t currently selected if their Recording checkbox is checked the Log Server records their tick information and keeps it in its database You can see the server s tick information by selecting it 87 CN 600
49. iltering MACs To enable MAC filtering for User Stations click to put a check mark in the MAC Filter enable checkbox To add a filter 1 Select whether to include or exclude the filter 2 Click Add A dialog box similar to the one below appears Explorer User Prompt x Enter the MAC addi fi le 004854655511 nter the address for example Cancel mmm 3 Specify the filter address in the dialog box then click OK 4 Repeat these steps for any additional MAC addresses you want to filter To delete a filter select it and click Remove To modify a filter select it and click Edit The Edit dialog box is similar to the Add dialog box When it comes up simply delete the old address and replace it with the new one 21 CN 6000 User Manual Radius If you are using a RADIUS server RADIUS Configuration allows you to set up its parameters f Z Enable Primary Server Primary Service port p Altemate Server Timeout seconds Retres Shared Security Altemate Service port p m p p m 1 Check Enable RADIUS 2 Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers 3 Set the time in seconds that the CN 6000 waits for a RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries field 5 Key the Shared Security character string that
50. information see User Manager page 24 Use of the administrative functions is discussed in Chapter 4 The icons arranged vertically down the left side of the page are used to operate the CN 6000 Their purpose is discussed in the table below Icon Purpose Saves the changes you make in the administration dialog boxes A see the Administration chapter but does not implement the Apply changes The changes only go into effect when you enable Reset on exit see Customization page 26 and log out A Windows Client Allows users with the proper permission see User Manager page 24 to connect to the CN 6000 using Windows software and to remotely control the connected server or servers via a KVM switch a Java Client aj Power Management For platform independence the Java client allows users with the proper permission see User Manager page 24 that have Java installed to connect to the CN 6000 and to remotely control the connected server or servers via a KVM switch If a Power over the NET module is connected to your installation and if you have the proper permission see User Manager page 24 clicking this icon will bring up its interface All the events that take place on the CN 6000 are recorded in a O log file If you have the proper permission see User Manager Log page 24 clicking this icon displays the contents of the log file Click this icon to log out and end your CN 60
51. item in order to grant deny access to an aspect of the CN 6000 s operation as follows Configure Checking Configuregives a User Administrator privileges and allows the user to set up and modify the CN 6000 s operating environment Windows Client Checking Windows client allows a User to access the CN 6000 via the Windows Client software Java Client Checking Java client allows a User to access the CN 6000 via the Java Client software Power Management Checking Power Management allows a User to access and operate an attached Power over the Net module Log Checking Logallows a User to view the contents of the log file View Only Checking View Only allows users to view the video display of devices attached to the CN 6000 They are not allowed to perform any operations on the devices 64 8 AP Operation m Customization This page allows the Administrator to upgrade the firmware set Timeout and Login failure parameters as well as system operation parameters CN6000 Settings xj General Network RADIUS Secuiy User Management Customization Uploads Mainboard F w Current version V1 0 050 m Time out control Time out 30 minutes Login failure Login failures allowed 5 times Login failure time out f3 minutes Working mode IV Enable stealth mode I Enable echo mode Enable browser Multiuser operation Enable T Reset on exit OK Cancel Help
52. l expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Appendix Specifications Function Specification Connectors Console Keyboard 1 x 6 pin mini DIN Female Purple Ponts Video 1 x HDB 15 Female Blue Mouse 1 x 6 pin mini DIN Female Green KVM Link 1 x SPHD 15 F LAN 1 x RJ 45 Receptacle PON 1 x RS 232 Power 1 x DC Jack 5V 2 6A LEDs Power 1 Orange Link 1 Green 10 100 Mbps 1 Green Orange Video Up to 1600 x 1200 60 Hz Power Consumption DC5V 7W Protocols 10BaseT Ethernet 100BaseT Fast Ethernet TCP IP HTTP Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties Weight 0 51kg Dimensions Lx W x H 20x8x2 5 cm 1 Power Over the Net 93 CN 6000 User Manual IP Address Determination If you are an administrator logging in for the first time you need to access the CN 6000 in order to give it an IP address that users can connect to There are three methods to choose from In each case your computer must be on the same network segment as the CN 6000 If the CN 6000 s address was set by DHCP Method 3 will show you what the DHCP assigned address is After you have connected and logged in you can give the
53. l andana doma ad w we a viii GONVENTIONS iio a A a Sec ae a ix Product Informati0N o ooooooooooor nr ix 1 Introduction OVEIVIS Wai A at Be a Pee eS ahha 1 FOTO an T 3 System Requirements 06 000 ec cece eee eee 4 COMPONENTS iii oda ook ane ath argue ees 5 ECON VIC WR sect chs iia et erased encia Ni 5 Rea MW iia a ere ig ake eee ee aid 6 2 Hardware Setup RackiMounting xiii etude ie cee a 7 Installation ae i oa ee Sea A eo Aten eae 9 3 Getting Started Logging IN six Si ee Sis ck post Se Da RL te Seok g Gig onde ah esas 11 Screen Elements i ia heed ead es eee and ahaa Meee eco ail eee tagcat 14 4 Administration Introduction seceru ci ci a Bee ea ieee ee gets ape ee ees 15 Generali tall Aba des Maud lied tra ili ahd tive 16 NetWork cis a e A A aca we eee eae 17 ACCESS Point ii yea ene ae geen ler ds 17 IPCAQUTESS so iio See ewe ea A ee ee ee 18 DNS Seiver cd E wee elect he era 18 Log Servers eins Gee ee Saeed ee N 18 SECUTI hit da dl tit cla 19 A ta ace ttoe wth anced a i a E neha eae 20 RAS opto sets sec o da A E A E 22 User Manager a A 24 Customization 23 iba ia it 26 A A A catesia n do eeet 27 5 The Windows Client Starting Up ssa taco Give oe ae Server td ote ears 29 Operation e me k octet a eed e a ee alee Ak 31 OSD Control Panel a ee ee eels 31 CN 6000 User Manual Keystrokes mon Sri ole Pine AA A 32 Mouse Synchronizati0N ooococcoococncn 32 HOY Sidon da reo ai e
54. m 20 to 100 The larger the value the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Sense If you need to adjust the gamma level of the remote video display put a check mark in the Enable box then drag the slider bar until the desired result is obtained 37 CN 6000 User Manual The Message Board The CN 6000 supports multiple user logins which can possibly give rise to access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an internet chat program does When you click the Message Board icon on the Windows Client toolbar see page 31 a screen similar to the one below appears Button Bar Message Board xj el 2 wf RAI Users 656111 Message Display Panel Compose Panel 38 5 The Windows Client The Button Bar The buttons on the Button Bar are toggles Their actions are described in the table below Button Action Enable Disable Chat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot inpu
55. n a previously saved work file and use the values contained in it Save Allows the user to save the values presently in effect as the current work file 71 CN 6000 User Manual The Tools Menu Tools menu operations are performed after you connect but before you switch to remote view There are two entries on the Tools Menu Keyboard and Config They are explained in the sections that follow E Keyboard Various configuration actions related to the keyboard video and mouse can be performed via hotkey combinations The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboard The Hotkey Setup Screen appears This is essentially the same dialog box discussed in the browser based Windows Client chapter See The Hotkey Setup Screen page 34 for details 72 8 AP Operation E Config When you select Config a screen similar to the one below appears Graphics config d Graphics option Full screen mode Cancel Keep screen size If Full Screen Mode is enabled there is a checkmark in the box the remote display fills the entire screen of your local monitor If Full Screen Mode is not enabled there is no checkmark in the box the remote display appears as a window on your desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the scre
56. n to the CN 6000 Switch to Remote View Once contact with a CN 6000 has been established this button becomes active click it to switch and take over console control of the unit that is attached to the CN 6000 The screen output of the unit appears on your monitor Your keystrokes and mouse movements are captured and sent to the CN 6000 to be executed on the attached unit If the CN 6000 is connected to a KVM switch you can control the switch and the computers connected to it just as if you were connected locally Change Password This button becomes active after a connection to a CN 6000 unit has been established It allows the User to change the password he logs onto the CN 6000 with 70 8 AP Operation The File Menu The File Menu allows the operator to Create Save and Open user created Work files A Work File consists of all the information specified in a Client session This includes the CN 6000 and CN 6000 IP list items as well as the Hotkey settings Whenever a user runs the Client program it opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed Users can use the Client program s File menu to Create Save and Open Work files New Allows the user to create a named work file so its values will not be lost and it will be available for future recall Open Allows the user to ope
57. nal language When entering national language characters if your local characters don t appear keyboard is set to a non English national language layout you must set the remote computer s keyboard layout to English When log in the browser The certificate s name is not found on Microsoft s list of generates a CA Root Trusted Authorities The certificate can be trusted certificate is not trusted or See Trusted Certificates page 101 for details a Certificate Error response The Log Server Problem Resolution The Log Server program does not run The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver is automatically installed with Windows ME 2000 and XP For Windows 98 or NT you will have to go to the Microsoft download site http www microsoft com data download htm to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Appendix Trusted Certificates Overview When you try to log in to the device from your browser a Security Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed Information you exchange with this site cannot be viewed or F changed by others
58. nual This Page Intentionally Left Blank Chapter 1 Introduction Overview The CN 6000 is a control unit that allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows based application programs The CN 6000 connects to the Internet an Intranet LAN or WAN using industry standard Category 5 cable then uses a KVM cable to connect to a local KVM switch or server Because the CN 6000 uses TCP IP for its communications protocol the server or KVM switch it is connected to can be accessed from any computer on the Net whether that computer is located down the hall down the street or half way around the world Operators at remote locations connect to the CN 6000 via its IP address Once a connection has been established and authorization granted the remote computer can exchange keyboard video and mouse signals with the server or servers on a KVM switch installation just as if they were physically present and working on the equipment directly aii age L_ KVM Switch With its advanced security features the CN 6000 is the fastest most reliable most cost effective way to remotely access and manage widely distributed multiple computer installations CN 6000 User Manual The Administrator and Client software included with the CN 6000 make it easy to install maintain and operate System administrator
59. oii a Pee ee a al ee 72 GONG ane A cheat back aah 73 CONNECUNO voice aa ee Bw glee bad ha at eed 74 Operation incised seid Sa i ee GG eg ek Ge 75 The Java Clients ici at ante ere adn hed cass Saad 76 Starting Up i sci oes a es ee ee eee 76 Operativa ceed rra das eee het de da e n Med 78 vi CN 6000 User Manual The Lo S coi a do 79 Installations rns ci A ER 79 starting Upon a Sad eS 80 The Menu Bari a td kaos Sopa ne ers 81 CONTIQUIE E e a ane E da kes 81 EVO aan a T a ag be A ee 82 OPTIONS zeuler iarna li ad ea ms amp 84 The CN 6000 List Panel 2 0 0c ccc eee 85 The Event List Window 0 00 eee eee eee 87 9 Appendix Safety INStructiONS ooooooooccconcnoca E A aS 89 Generali o Bete AR 89 Rack Mounting ooocoocoooccor tees 91 Technical Support n oesau aeaaaee aaaea 92 International cs aie a a a eee ee 92 North Americanes iiia nn RE wind AL e 92 SPECHICATONS wis pa naa oe adewh eae eld kee E E at E ae 93 IP Address Determinati0N ooo ooocooococrccr eee 94 Administrator Login Failure 0 0 0 ce eee eee 97 Troubleshooting re cei er ep eaii pia a aa eee ia 98 General Operation n a saaana auena 98 The Windows Client ooooocoococcconcococo 98 SUN SYSTEMS cn A E E a oa AE gaol ate ead monet 99 The Java Clienti cos copita iana dede beheaded ed 100 The Log SV iia rs Sop Se a te ee wae ee fe 100 Trusted Certificates 0 0 cece eee 101 OVENI W
60. on Online Registration Be sure to register your product at our online support center International http support aten com North America ATEN TECH http www aten usa com product_registration ATEN NJ http support aten com Telephone Support For telephone support call this number International 886 2 8692 6959 North America ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation o
61. onnect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears Retry Interval e00 seconds Cancel Key in the number of seconds then click OK to finish 84 8 AP Operation The CN 6000 List Panel The CN 6000 List panel displays a list of all the CN 6000 units that have been selected for the Log Server to track see Configure page 81 ARETES 0 x Configure Events Options Help Address Connection CN6001 3001 Waiting 6000 9001 Con Days Description 100 Department09 100 Department 16 04 29 2004 11 14 14 Log server start 10 0 1 167 04 004 11 14 14 Loading system setting 04 29 2004 11 14 14 DHCP Discovering J04 29 2004 11 14 14 DHCP Requesting 04 29 2004 11 14 14 Accept new IP 10 0 1 122 2004 11 14 14 Sys C d with 10 0 1 167 00 40 F4 17 0B DD Sys ia windows client IP 10 0 1 167 MAC 00 40 F4 17 08 DD 04 29 2004 11 14 14 Video Detecting video mode 0x0 04 29 2004 11 14 14 Sys Disconnected with 10 0 1 167 00 40 F4 17 0B DD d with 10 0 1 167 00 40 F4 DD ia administration utility IP 10 0 1 167 MAC 00 40 F4 17 0B DD connected with 10 0 1 1 40 F4 17 08 DD 04 d with 10 0 1 0 40 F4 17 08 DD 04 Sys ows client IP 10 0 1 167 MAC 00 40 F4 17 08 DD p4 29 2004 11 22 53 Video Detecting video mode 0x0 0 x
62. oved with the Maintenancefunction see page 84 for details Fill in or modify the fields then click OK to finish E Events The Events Menu has two items Search and Maintenance Search Search allows you to search for events containing specific words or strings When you access this function a screen similar to the one below appears Search Dialog x p Search Options CN6000 List Priority List New search Search including the last result C Search excluding the last result Start date Start time End date End time Pattern 4 28 04 y 11 26 534m 4 29 04 11 26534M Result 82 8 AP Operation A description of the items is given in the table below Item Expalanation New search This is one of three radio buttons that define the scope of the search If it is selected the search is performed on all the events in the database for the selected CN 6000 Search last results This is a secondary search performed on the events that resulted from the last search Search excluding last results This is a secondary search performed on all the events in the database for the selected CN 6000 excludingthe events that resulted from the last search CN6000 List CN 6000 units are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the sea
63. r Manual Starting Up To bring up the Administrator Utility Main Screen double click the CN6KAdminTool icon or key in the full path to the program on the command line Tf this is the first time that you are running the utility a dialog box appears requesting you to input your serial number The serial number can be found on the CN 6000 s CD case Key in the serial number 5 characters per box then click OK Serial number y E Cancel The Administrator Utility searches for CN 6000 devices installed on the local LAN segment When it has finished it displays the CN 6000 devices it found in a window similar to the one below CN6000 Administration Tool 1 0 060 CN6000 address Port aooo CNE000 devices IP Address 00 10 74 30 00 06 aten 10 0 1 79 Total 1 CN6000 device s found ATEN Copyright c 2002 ATEN Intemational Co Ltd If the unit you wish to configure appears in the CN 6000 devices listbox Double click it Ifthe unit you want doesn t appear in the listbox key in its IP address in the CN 6000 address field and its Port number in the Port box then click Login 52 8 AP Operation Note 1 1 The Port number that corresponds to a unit s IP address is set by the Administrator on the Network configuration page see page 58 for details Clicking the Refresh button causes the utility to rescan the local LAN segment for CN 6000 devices If the utilit
64. r back to page 42 for details 78 8 AP Operation The Log Server The Windows based CN6000 Log Server is an administrative utility that records all the events that take place on selected CN 6000 units Installation 1 Insert the CN 6000 software CD into your CD ROM drive 2 Open the drive and folder where the Log Server Setup icon CN6KLogServer exe is located and double click the icon The Log Server installation screen appears CN 6000 KVM on the NET gt gt Log Server eo 3 Click Next and follow the on screen instructions to complete the installation and have the program icon placed on the desktop 79 CN 6000 User Manual Starting Up To bring up the Log Server run the CN6000 Log Server either by double clicking its icon or by keying in the full path to CN6KLogServer exe on the command line A screen similar to the one below appears GY CNED00 Log Server Note The MAC address and port number of the computer that will contain the Log Server Events database must be specified on the Network page of the Administrator Utility page 58 The screen is divided into three components A Menu Bar at the top A panel to display a list of CN 6000 units below it see page 85 for details A panel to display an Events List at the bottom Each of the components is explained in the sections that follow 80 8 AP Operation The Menu Bar The Menu bar consist
65. r to the one below appears Gl win32 Client 1 5 147 Default 5 xj File Tools Help Server List Name IP Status CN6000 10 0 13 159 Available Server Message List ENEE El Port 9000 Connect D ct l 69 CN 6000 User Manual A description of the Connection Screen is given in the following table Menu Bar The Menu Bar contains three items File Tools and Help 1 The File Menu allows the operator to Create Save and Open user created Work files see page 71 for details 2 The Tools Menu contains two entries Keyboardand Config see The Tools Menu page 72 CN 6000 List Each time CN6KClient exe is run it searches the User s local LAN segment for CN 6000 units and lists whichever ones it finds in this box If you want to connect to one of these units Double clickit CN 6000 IP This area is used when you want to connect to a CN 6000 at a remote location You can drop down the list box and select an IP address or key in an IP address if the one you want isn t listed then key in the Port number in the Port field If you don t know the Port number contact the Administrator When the IP address and Port number for the CN 6000 unit you wish to connect to has been specified click Connect to start the connection When you have finished with your session click Disconnect to break the connection Message List Lists status messages regarding the connectio
66. range are allowed access to the CN 6000 all other addresses are denied access If the exclude button is checked all the addresses within the filter range are denied access to the CN 6000 all other addresses are allowed access User Station Filtering IPs To enable IP filtering for User Stations click to put a check mark in the ZP Filter enable checkbox To add a filter 1 Select whether to include or exclude the filter 2 Click Add A dialog box similar to the one below appears Explorer User Prompt x Enter the start IP address for example 192 168 0 1 Cancel 3 Specify the filter address in the dialog box then click OK Each IP filter can consist of a single address or a range of addresses Therefore a second dialog box similar to the one below appears Explorer User Prompt x Enter the end IP address for example 192 168 1 255 l gt Cancel m mmm 20 4 Administration 4 To filter a single IP address key in the same address as the start IP To filter a continuous range of addresses key in the end number of the range After filling in the address click OK 5 Repeat these steps for any additional IP addresses you want to filter To delete a filter select it and click Remove To modify a filter select 1t and click Edit The Edit dialog box is similar to the Add dialog box When it comes up simply delete the old address and replace it with the new one User Station F
67. rch If no units are selected the search is performed on all of them Priority The search results are divided into three categories depending on their importance Most are events concerning System Settings and User login information and are displayed in red Less are events concerning Network IP Settings and are displayed in blue Least are events concerning Video Settings and are displayed in black Start Date Time Select the date and time that you want the search to start from The format follows the MM DD YYYY HH MM SS convention and is numeric as follows 05 11 2002 13 45 08 End Date Time Select the date and time that you want the search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match handsand hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results 83 CN 6000 User Manual Maintenance Records are not automatically erased when their time limit see Limit page 82 comes due They still remain in the database even though they have exceeded their expiration time Clicking this menu item removes those records from the database E Options This menu has a single item Retry Retry allows you to set the number of seconds that the Log Server should wait before attempting to c
68. re reaa cece Ace se Ae He heat lage apie oa Ah tte 101 Installing the Certificate 0 kee 102 Certificate Trusted 2 eee 103 vii CN 6000 User Manual About this Manual This User Manual is provided to help you get the most from your c c system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CN 6000 System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Getting Started describes how to log into the CN 6000 with a browser and explains the functions of the icons and buttons that appear on the opening page Chapter 4 Administration explains the administrative procedures that are employed to configure the CN 6000 s working environment as well as how to operate the CN 6000 from the local console Chapter 5 The Windows Client explains how to connect to the CN 6000 with the Windows Client software and describes how to use the OSD to access and control the computers connected to the switch Chapter 6 The Java Client describes how to connect to the CN 6000 with the Java Client software and explains how to use the OSD to access and control the computers connected to the swi
69. re screen of your local monitor Disabled If Full Screen Mode is not enabled there is no checkmark in the box the remote display appears as a window on your desktop If the remote screen is larger than what is able to fit in the window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll Clicking the push pin icon in the title bar will cause the window to remain on top of all other open windows on your desktop Keep Screen Size Enabled If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized Disabled If Keep Screen Size is not enabled there is no checkmark in the box the remote screen is resized to fit the resolution of your local monitor If the remote resolution is smaller its display appears as a window centered on your screen If the remote resolution is larger its display is centered on your screen To access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll Switch Click Switch to take over console control of the unit that the CN 6000 is connected to Exit Click to exit the Windows Client program 30 5 The Windows Client Operation Once the Switch to the CN 6000 has been accomplished the remote system s video output is captured and displayed on your monitor At the
70. resolve the problem do the following 1 Invoke the Adjust Mouse action with the Adjust Mouse hotkeys see page 34 for details 2 Move the local mouse pointer exactly on top of the remote mouse pointer and click If these procedures still do not help set the mouse speed and acceleration for the computer or computers via KVM switch connected to the CN 6000 as follows 32 5 The Windows Client Windows 2000 Set the mouse speed to the middle position set the mouse acceleration to None Control Panel Mouse gt Mouse Properties gt Motion Mouse properties ax Buttons Pointers Motion Hardware Adust how much pour pointer accelerates as E poumoveit faster ona Clow C Medium C High Snap to default ES FT Move pointer to the default button in dalog boxes Windows XP Server 2003 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel gt Printers and Other Hardware gt Mouse gt Pointer Options Mouse Properties Buttons Pointers Pointer Options wheel Hardware Motion Enhance pointer precision y Automatically move pointer to the default button in a N ES dialog box Visibility Display pointer trails aE Hide pointer while typing Show location of pointer when press the CTRL key 33 CN 6000 User Manual WinMe Set the mouse speed to the 5th position disabl
71. rying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password If you successfully log in to the CN 6000 with the default username and password the following message appears Important A Please change the default username and password to your own username and password For security purposes be sure to change the default Username and Password to something unique see User Management page 63 54 8 AP Operation The Settings Notebook After successfully logging in the Settings notebook appears x User Management Customization General Netwok RADIUS Security MAC address Device name ENAME Main firmware version 1 0 050 Cancel Help There are five tabs each representing a different administrative function A description of the functions and how to configure their settings is provided in the sections that follow 55 CN 6000 User Manual E Uploading Changes When the Settings have been configured to your satisfaction and you are ready to upload the changes to the CN 6000 1 If you made changes on the Network page or if you upgraded the firmware on the Customization page you must enable Reset on Exit see Customization page 65 before going to step 2 2 Click OK at the bottom of the Settings notebook to start the updating procedure When updating has finished the following message
72. s can handle a multitude of tasks with ease from installing and running GUI applications to BIOS level troubleshooting routine monitoring concurrent maintenance system administration rebooting and even pre booting functions The Administrator Utility is available in a both a browser based version and a Windows based application version It is used to configure the system limit access from remote computers manage users and maintain the system with firmware and software module updates Both a Windows GUI Client and a Java Client are also available in browser based and Windows application versions They are provided for IP connection and login from anywhere on the net Inclusion of a Java based client ensures that the CN 6000 is platform independent and is able to work with all operating systems The client software allows access to and control of the connected servers Once an operator successfully connects and logs in his screen displays what is running on the remote unit attached to the CN 6000 a KVM OSD display a server s desktop or a running program for example and he can control it from his console just as 1f he were there The Log Server records all the events that take place on selected CN 6000 units for the administrator to analyze Your CN 6000 investment is protected by a Firmware Upgrade Utility You can stay current with the latest functionality improvements by downloading firmware update files from our website as
73. s of four items Configure Events Options Help These are discussed in the sections that follow Note If the Menu Bar appears to be disabled click in the CN 6000 List panel below it to enable the bar E Configure The Configure menu contains three items Add Edit and Delete They are used to add new CN 6000 units to the CN 6000 List edit the information for units already on the list or delete CN 6000s from the list To edit or delete a listed CN 6000 first select the one you want in the CN 6000 List window then open this menu and click Edit or Delete To add a CN 6000 to the CN 6000 List click Add When you choose Add or Edit a dialog box similar to the one below appears Add a CN6000 Server xi Pott soot Address Description Department og Limit 1100 Days Cancel 81 CN 6000 User Manual A description of the fields is given in the table below Field Explanation Address This can either be the IP address of the CN 6000 or its DNS name if the network administrator has assigned it a DNS name Port The Log Server port number assigned to the CN 6000 see Access Ports page 58 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database Events that exceed the amount of time specified here can be rem
74. screen as displayed on your local monitor with the Video Options function To do so either click on the Hammer icon on the OSD Control Panel or use the Adjust Video hotkeys see page 34 for details The following screen appears Video Options Screen position RGB Red Gain t ed Gain A Green Gain 22 _ Blue Gain i Auto Sync Min Max Video Quality Sense I Enabled ET Cancel 36 5 The Windows Client The meanings of the adjustment options are given in the table below Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons Auto Sync Click Auto Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync Note This function works best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased Video Quality Drag the slider bar to adjust the overall Video Quality Values can be fro
75. t keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when he has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users can see the video but cannot input keyboard or mouse data The button is shadowed when the KM is occupied The icon displays next to the user s name in the User List panel when he has occupied the KM Show Hide User List When you Hide the User List the User List panel closes The button is shadowed when the User List is open el E Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board won t appear Compose Panel Key in the messages that you want to post to the board in this panel click Send or press Enter to post the message to the board 39 CN 6000 User Manual User List Panel The names of all the logged in users are listed in this panel Your name appears in olive other users names appear in green By default messages are posted to all users To post a message to one individual user select the user s name before sending your message Ifauser s name is selected and you want to post a message to all users select All Users before sending your message Ifauser has disabled Chat its icon displays before the user s name to
76. ta 34 Configuring the Hotkeys 0 cee eee eee 35 Video Adjustment 0 eee tees 36 The Message Board eee ett 38 The ButtoniBar sit fe bo ae OM RR Re ee 39 Message Display Panel 0 00 e eee eee eee 39 Compose Panel nadran ck enced occa eae Weep ee ta ene a 39 User List Panel icsse care eee ee eee aa eee 40 6 The Java Client INTOCUCHI N cd de ee pulse pak a ata AG 4 Operation A A E 42 he Toolbar tt o alle hub a e toa dd 43 7 The Log File The Log File Screen oooocccoccccococr eae 49 8 AP Operation The Administrator Utility o oooooooomoomoooooooo 51 Installation seie A A eee ee A 51 Starting UP es on ci ia 52 Logging Mesa ia ve cele eke date Re Ace ag gee we dee alg Oe wade eee ots 53 The Settings Notebo0k oooooocooocoorr ees 55 Uploading Changes 0 0 0 cece teens 56 Generali pta 57 Network A A EEE aTa 58 SOCUMLY ita wn Lines E A A aE R ed ees 60 Fitero iiei eeo n ADE and eet a gate Shon eked whe 61 User Management 0 000 e eee eee eee 63 Customization 0 cette 65 Upgrading the Firmware 0 cee eee eee 66 The Windows Client 0 0 0 0 cect tenes 68 Installations ei eee Atel eae eee rene ae a ee be 68 Starting Up iesma nae ye ee eG eee Sag ede es 69 The Connection Screen 0 0 0 cece ete ee 69 The File Men o csce cee08 hand upton E dd a pa E 71 The TOOIS MOU s ii a ADE an UE ube bua 72 Keyboard v
77. tch Chapter 7 The Log File shows how to use the log file utility to view the events that take place on the CN 6000 Chapter 8 AP Operation describes how to operate the CN 6000 using Windows and Java Client application programs rather than with the browser method An Appendix at the end of the manual provides technical and troubleshooting information viii CN 6000 User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America ATEN TECH http www aten usa com ATEN NJ http Awww aten com CN 6000 User Ma
78. th earlier versions of Java Tf this is the first time that you are running the program a dialog box appears requesting you to input your serial number Con 76 8 AP Operation 3 Key in the serial number 5 characters per box then click OK If you don t know what the number is contact the CN 6000 administrator An Address Input dialog box appears gt JAVA CLIENT version 1 0 060 Welcome to the Java Client Address Input Enter Address 4 Key in the IP address for the unit you want to connect to including a forward slash followed by the name of the CN 6000 s Java Client web page For example 168 10 95 1 cn6k html Note For security purposes the name of the page that you connect to must be specified correctly as part of the IP address The system administrator may change the name of this page from time to time to thwart unauthorized access attempts Be sure you have the correct name for this page when you attempt to connect After you establish a connection a Login dialog box appears Please input username and password Username 77 CN 6000 User Manual 5 Provide a valid Username and Password and click OK Once the authentication procedure completes successfully the remote system displays your monitor Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client Refe
79. they become available and then using the utility to quickly and conveniently perform the upgrade 1 Introduction Features Remote access of KVM switches or servers via LAN WAN or the Internet control your installation from down the hall down the street or half way around the world Supports 10Base T 100Base T TCP IP HTTP Advanced security features include password protection and advanced encryption technologies High video resolution up to 1280 x 1024 75Hz 1600 x 1200 E 60Hz Windows GUI and Java based client software Java client works with all operating systems Upgradeable firmware via RJ45 Ethernet connection Three level password access Administrator User Viewer Message board feature allows logged in users to communicate with each other and allows a user to take exclusive control of the KVM functions Supports creation of up to 64 user accounts Up to 32 concurrent logins are supported CN 6000 User Manual System Requirements For best results we recommend that the computers used to access the CN 6000 control unit have at least a P III 1 GHz processor and that the screen resolution is set to 1024 x 768 Browsers must support 128 bit data encryption For best results we recommend that the internet connection speed be at least 128 kbps For the browser based Windows Client you must have DirectX 7 0 or higher installed For the browser based Java Client
80. tlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 89 CN 6000 User Manual To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The devi
81. umber of allowed failures Working Mode If Stealth Mode is enabled the CN 6000 cannot be pinged If Echo Mode is disabled the CN 6000 will not show up in the list of local CN 6000 units See the CN 6000 AP version manual provided on the CD that came with this package for details Multiuser Operation Enabling Multiuser operation permits more than one user to log into the CN 6000 at the same time Reset on exit Placing a check here causes the CN 6000 to reset itself and implement all the new changes when you log out A wait of approximately 30 to 60 seconds is necessary before logging in following the reset 26 4 Administration Firmware New versions of the CN 6000 firmware can be downloaded from our website www aten com tw as they become available To upgrade the firmware do the following 1 After downloading the new firmware file to your computer click the Firmware icon to open the Firmware configuration dialog Browse Upload Click the Browse button navigate to the directory that the new firmware file was downloaded to and select it Click Upload After the upload completes click the Apply icon at the left of the web page Enable the Reset on exit checkbox See Customization page 26 Click the Apply icon at the left of the web page again Click the Logout icon at the upper right of the web page see page 12 to exit and reset the CN 6000
82. vailable Serves ist Message List IP f10 0 13 159 Y Server is ready Port fg000 Connect Disconnect Change Password 74 8 AP Operation Operation Once the connection to the CN 6000 has been accomplished the remote system s video output is captured and displayed on your monitor At the same time your local keystroke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client Refer back to page 31 for details 75 CN 6000 User Manual The Java Client The Java Client is provided to make the CN 6000 accessible to all platforms Systems that have Java version 1 4 or higher installed can connect If you don t already have Java it is available for free download from Sun s Java web site http java sun com Starting Up The Java based Client software is provided on the distribution CD included with this package Copy the Java Client jar file CN 6000main jar to a convenient location on your hard disk To bring up the Java Client Main Screen do the following 1 Copy the Java Client jar file CN6000main jar from the CN 6000 software CD to a convenient location on your hard disk 2 Run CN6000main jar either by double clicking its icon or by keying in the full path to it on the command line Note The Java Client requires Java version 1 4 or higher It will not work wi
83. within 30 seconds of powering the CN 6000 on 95 CN 6000 User Manual Method 3 For a DHCP address For computers running Windows the CN 6000 s DHCP generated IP address can be determined with the AdminTool utility found on the distribution CD 1 CN6000 Administration Tool 1 0 060 CN6000 address Port es O CN6000 devices Name IPAddess i aten 10 0 1 79 00 10 74 30 00 06 Total 1 CN6000 device s found ATEN Copyright c 2002 ATEN Intemational Co Ltd Double click the AdminTool utility icon on the CD to install the utility on your computer When the installation completes there is a CN6000 AdminTool icon on your desktop Double click the CN6000 AdminTool icon The utility searches the network segment for CN 6000 devices and displays what it finds in a dialog box similar to the one below Refresh Exit The DHCP assigned IP address appears in the right hand column of the CN6000 Devices panel Note 1 If there is more than one device in the list use the MAC address to pick the one you want The CN 6000 s MAC address is located on its bottom panel 2 If the list is empty or your device doesn t appear click Refresh to refresh the Device List 3 Click Exit to close the utility 96 Appendix Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password information has become corrupted or
84. work 17 Network environment 58 O Online Registration iii Overview 1 R Rack Mounting 7 Safety information 91 RADIUS settings 22 Reset on exit 26 RoHS ii S Safety Instructions General 89 Rack Mounting 91 Screen Elements 14 Security 19 Serial number 52 Java Client 76 Settings Notebook 55 General 57 Network 58 Security 60 Uploading Changes 56 SJ T 11364 2006 ii Substitute keys 32 Substitute Keystrokes 32 System Requirements 4 T Technical Support 92 Telephone support iii Time out control 26 Troubleshooting Java Client 100 Log Server 100 Windows Client 98 Trusted Certificates 101 U Upgrading firmware 65 Upgrading the Firmware 66 User Management 63 106 User Manager 24 User Notice iii User Station filtering IP 20 MAC 21 V Video Adjustment Java Client 43 Windows Client 36 WwW Windows Client 2 29 68 Config 73 Connection screen 69 Control Panel 31 File menu 71 Hotkeys 34 72 Installation 68 Logging in 74 Main Screen 69 Operation 31 75 Starting up 29 69 Substitute keys 32 Tools menu 72 Troubleshooting 98 107
85. y fails to connect to a unit that you specified it assigns another free IP address if one exists to that device and attempts to connect again When the Administrator Utility searches for CN 6000 devices if it finds a unit that was originally on a different network segment that still has a fixed IP address from its previous location it will list the unit showing the IP address but you cannot connect to it You should change the unit s IP address to match its current network segment see IP Address Determination page 94 for details Logging In Once the Administrator Utility connects to the unit you specified a login window appears Login 198 62 0 10 Usemame i Password coca Only those who have Configuration privileges see User Management page 63 are allowed to log in Provide a valid Username and Password then click Login to continue Note The default Username is administrator the default Password is password You can change these to whatever you prefer see User Management page 63 after you have logged in 53 CN 6000 User Manual While the Utility processes the login request the following message appears Message Client server authenticating Please stand by Note If you supplied an invalid login the authentication routine will return a message informing you that the server is busy This is done as a security measure to confuse and discourage hackers from t
86. you have forgotten it for example there is a procedure you can use to clear the login information Note Performing this procedure also returns all settings to their defaults To clear the login information and return all settings to their defaults do the following 1 Power off the CN 6000 and remove its housing 2 Short the jumper on the mainboard labeled J6 e Power on the switch When the front panel LEDs flash power off the switch Remove the jumper cap from J6 Close the housing and start the CN 6000 back up After you start back up you can use the default Username and Password see page 12 to log in nn po 97 CN 6000 User Manual Troubleshooting General Operation Problem Resolution Erratic Operation If the CN 6000 is connected to a KVM switch make sure to power on the switch before powering on the CN 6000 Press and hold the Reset button see page 5 for longer than three seconds Mouse Pointer Confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See p 35 for details Keyboard Mouse not responding after installation Unplug all cables When reinstalling be sure to follow the reminders on page 7 and the sequence given on page 9

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