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MaxMobile Communicator™ User Guide - Tel
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1. ALTIGEN COMMUNICATIONS MaxMobile Communicator User Guide for the BlackBerry MAX Communication Server Release 6 5 Updatel 6 2010 4290 0023 6 5 Update WARNING Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems This is a criminal offense Currently we do not know of any telecommunications system that is immune to this type of criminal activity AltiGen Communications Inc will not accept liability for any damages including long distance charges which result from unauthorized and or unlawful use Although AltiGen Communications Inc has designed security features into its products it is your sole responsibility to use the security features and to establish security practices within your company including training security awareness and call auditing NOTICE While every effort has been made to ensure accuracy AltiGen Communications Inc will not be liable for technical or editorial errors or omissions contained within the documentation The information contained in this documentation is subject to change without notice This documentation may be used only in accordance with the terms of the AltiGen Communications Inc License Agreement AltiGen Communications Inc 410 East Plumeria Dr San Jose CA 95134 Telephone 888 AltiGen 258 4436 Fax 408 597 9020 E mail info altigen com Web site www altigen com TRADEMARKS MAX Communication Server Ma
2. Call Call Log and Voice Mail MaxMobile a r i D 5 Ras Directory Favorites pue M IM AO M Call History Voice Mail Build Version 6 5 1 402 Figure 3 MaxMobile home screen 3 You are ready to use MaxMobile What Happens at Login At login MaxMobile registers its extension as a mobile extension with your company s MAXCS system and downloads data from MAXCS If you are unable to log in make sure your BlackBerry has enough data bars Once your BlackBerry is logged in to the MAXCS system it remains logged in until you log out even when the BlackBerry is powered off When Connection Is Lost If the MaxMobile phone loses connection with MAXCS Offline will show beside the title in the title bar For example in the directory screen the title will be Directory Offline Some menu items that only make sense with a connection will not be available After connection is lost MaxMobile will keep trying to reconnect to the MAXCS server MaxMobile Communicator User Guide 5 Logging Out To log out from MA XCS at the MaxMobile main screen select the Menu button then select Logout from the menu Your BlackBerry is disassociated from the PBX extension If an IP phone was previously registered with this extension the IP phone will now associate with this extension Automatic Upgrade Each time you start up MaxMobile its version number is compared to the version of MA XCS that is run
3. queue requires that you first select Multiple call waiting from the Call Waiting options 18 MaxMobile Communicator User Guide Option Call Waiting Forward RNA Calls to Default Trunk Code Show Remote Extensions Description Single call waiting sets up single call waiting This feature gives an alert tone audio beep to indicate that a call is waiting Multiple call waiting enables a personal queue of multiple calls waiting This allows the user to transfer or park the current call before picking up the next call in queue Live Call Handling This feature allows callers to stay in the personal queue while the extension user is checking voice mail or operating other features The caller will hear a ring back tone while in queue The call will be shown as ringing on the MaxMobile screen Forwards your unanswered calls to a destination you specify Voice Mail Extension AA auto attendant or Line Park The number of times your phone rings before it is considered unanswered is set either by you in your MaxCommunicator or MaxAgent desktop software if you have it or by the system administrator Select the default trunk access code for your company s MAXCS system usually 9 Your system administrator has this information Displays remote extension numbers in your Directory MaxMobile Communicator User Guide JO ESIUNWILUOI a o D x z D 19 Errors and Troubleshoo
4. MaxMobile and the MAXCS System The following diagram shows the path of calls into and out of aMAXCS system elio PSTN di ee Outside Lexy DI the Company LA y Remote Extension ITC ft le Inside Extension S PSTN ASCA cs Inside Extension IP PBX BlackBerry Extension with MaxMobile Figure 1 The paths of MaxMobile Communicator calls MaxMobile Communicator User Guide 1 UOI e E SUu o lt lt D v O Like a remote extension the BlackBerry running MaxMobile serves as an office extension making and receiving calls through the PSTN public switched telephone network to and from your company s MA XCS system You can call company extensions both inside and remote extensions just by dialing the extension number Your calls to destinations outside the company can go through the MA XCS system as illustrated in Figure 1 if you so choose Requirements e MaxMobile has been tested and works with the following BlackBerry models e Curve 8520 e Curve 8310 e Curve 8900 e Storm 9530 e Storm 2 9550 e Bold 9700 Unsupported All Pearl models 8800 Note If your phone model is not in the tested list contact AltiGen to see if the list has been updated to include your phone The phone must be running BlackBerry operating system 4 5 4 6 or 4 7 You should know how to use the phone and general phone navigation You can find help by selecting Help from the phone s menu or by se
5. a Call erreren tt E RENAE SE 12 Puttine a Callton Hold sinrin ted ease E EE 12 Hansine Upee aae ele beati ira 13 Transierine d Calls Gaskin iii eu awn owe eek 13 Comlercncing a Call sargai wee ate heh ead pas Rhee eke ees 13 Recording and Listening to Playback 14 Handlins Voice Mail sc 4 stew edie Khe BS eh bea 14 Favorites LIS eeii iee EE a a 15 Using the Call History a bs1e tree ctl aa abete 16 Changing Your Extension Settings 17 MaxMobile Communicator User Guide iii iv MaxMobile Communicator User Guide CHAPTER 1 Overview and Installation AltiGen s MaxMobile Communicator MaxMobile application installed on a BlackBerry phone makes the phone a fully capable office phone extension and serves as a desktop call control client allowing you to access configure and perform most of your company s PBX functions directly from the graphical user interface in MaxMobile This includes call handling call forwarding extension monitoring conferencing conversation recording and directory and contact lookup and dial MaxMobile also lets you save Favorites When you log in MaxMobile connects your BlackBerry phone to your company s MAXCS as a native extension of the system If you have a desktop phone in the office then when your MaxMobile is logged out the calls made to the extension are routed to your desktop phone As soon as your MaxMobile is logged in the calls are routed to your BlackBerry
6. can use the dial textbox to send DTMF digits in certain call states for example voice mail List area Displays the name number and connected duration or call state of each call Handling Calls When a call is connected the menu changes to allow you to handle calls Select a call open the menu and depending on the situation the following choices may be on the menu Hold Unhold Put a connected call on hold or take it off hold If your phone doesn t have a data connection Flash appears on the menu instead Use Flash to hold unhold Note You cannot use Flash to transfer or conference the call Flash is just for hold unhold Transfer Complete Transfer tTransfer a call Conference Add to Conference Conference a call Answer Answer a call MaxMobile Communicator User Guide 9 Release Cancel Transfer Cancel Conference Hang up a call in connected state cancel a transfer in transfer state and cancel a conference in conference state Full Menu Displays the full menu including the above options plus the following Redial Redial the number Record Record the current call If your phone doesn t have a data connection recording is not available View Favorites Go to the Favorites screen View Directory Go to the Directory screen View History Go to the History screen Using the Directory The directory shows a list of either the extensions on your company s MAXCS system or the contact lis
7. card changes Default Trunk Code 9v j show remote extensions Figure 11 The Extension Setting screen MaxMobile Communicator User Guide 17 Option Activity Do Not Disturb Forward All Calls to Forward Busy Calls to Description Specify your activity status Other extension users can see your status and when your phone is unanswered callers hear the specific greeting you have recorded for that status if any Default The system greeting is used Personal Your personal greeting is used Meeting You re in a meeting Away You re away from your phone for some other reason Travel You re traveling on business PTO You re taking personal time off Additional options may be available if your system administrator has configured them Sends all calls to the destination specified in the Forward Busy Calls to option without ringing your phone Forwards all calls to a destination you specify After checking this option select Voice Mail Extension AA auto attendant Line Park Outside Number or Operator After you specify one of these options also specify which extension AA and so on Forwards incoming calls when your phone is busy After checking this option select Voice Mail Extension AA auto attendant Line Park or Queue Also specify which extension AA and so on If you don t configure this option the caller hears a busy signal Note The option to place a call in
8. e mail was forwarded Favorites List You can add both extensions and contacts to your Favorites list Extension activity status and line state are updated for favorite extensions e Green dot means an extension is in Idle state e Red dot means an extension is busy To make a call to someone from the Favorites screen select the entry If it s an extension the call is made immediately via the MAXCS server If it s not an extension a message like the following pops up MaxMobile Communicator User Guide 15 P Select call path to reach 14082221212 Call Via Server Call Direct Favorites Carrot Berry Extension 1106 Greene Raine Work 14082221212 Greene Raine Mobile 14089991212 Purple Skye Mobile 14082373737 Purple Skye Work 14085551212 Figure 9 Favorites screen Using the Call History Select Call Via Server or Call Direct to make the call To delete a favorite select the entry open the menu and choose Delete or use the Del key Call history is recorded on your company s MAXCS system Up to 100 call records are saved Call History 4 amp Carrot Berry Extension 1106 amp Carlos Aastra Extension 1105 amp 5979000 3 5979000 0 4086210306 Figure 10 The Call History screen An incoming call An out going call A missed call 16 MaxMobile Communicator User Guide 03 17 10 03 17 10 03 12 10 02 11 10 If multiple calls are to or from the sam
9. e person the number of calls is shown in parentheses Here the BlackBerry user called number 5979000 three times To make a call to someone from the Call History screen select the entry If it s an extension the call is made immediately via the MAXCS server If it s not an extension a message like the following pops up P Select call path to reach 14082221212 e Select Call Via Server or Call Via Server Call Direct to make the call Call Direct e To delete an entry select it open the menu and choose Delete Entry or use the Del key e To clear the call history open the menu and choose Delete History e To add an entry to your Favorites select it open the menu and choose Add to Favorites Joyeo1unwiwoy C n D x 2 D Changing Your Extension Settings You can change the call handling configuration of your mobile extension At the MaxMobile main screen press the Menu button and select Extension Setting from the menu Extension Setting Activity Default Here you can set your activity status and the way Do Not Disturb you want calls handled Check the boxes you want and select from a drop vJForward Busy Calls to down menu if available _ Forward All Calls to Voice Mail Call Waiting None gt When finished configuring tema ie use the Save button at the Forward RNA Calls to bottom of the screen to save changes Voice Mail em Save Dis
10. fore you can log in you need to configure your login settings MaxMobile Communicator User Guide 3 UOI e E SUu o lt D D Press the Menu button and select Login Setting Login Setting Extension 1003 Password Server Address 99 317 239 217 Alt Server Address Mobile Phone 5198887465 Mobile Trunk 14065979298 Enter the settings e Your extension and its password e Server Address public MAXCS IP address or DNS see your system administrator for this e Alternative Server Address private MAXCS IP address or DNS if applicable e Mobile Phone BlackBerry phone s number for example 4085373927 e Mobile Trunk The number this mobile phone dials to connect to the company s MAXCS including the dialing prefix for example 14082281605 Select OK You re returned to the Login screen Note If you need to change your login settings in the future make sure you log out first change the settings then log back in Logging In To log into your company s MAXCS system l If you are not on the MaxMobile login screen press the BlackBerry Menu button select Switch Applications and select the MaxMobile application LA The Login screen appears Select the Login button A progress bar shows the progress of the login gt EDfsconnected 4 MaxMobile Communicator User Guide After you log in the MaxMobile application displays 5 buttons Directory Favorites
11. hone e Favorites lists extensions and contacts you ve chosen as favorites e Use Call screen to input a phone number to make a call and access the MAXCS call handling menu e Call History shows the incoming and outgoing calls made via the server e Voice Mail lets you manage messages in the AltiGen Voicemail system Notification Bar If your phone is running BlackBerry OS 4 6 or 4 7 a notification bar is at the top of the five MaxMobile screens OS 4 5 does not support this MaxMobile Communicator User Guide 7 Call Offline Ready al O Figure 2 The MaxMobile notification bar The notification bar shows The screen name in Figure 2 Call is the screen name Offline is displayed in the title bar beside the screen name when your phone has no data connection The line state of your extension for example Ready or Connected only shows in the Call screen A call notification icon displayed when the phone has a call The icon is green in the connected state and yellow in other states In a 2G network the icon is always green A voice mail notification icon displayed when you have new voice mail BlackBerry system icons displayed on the right hand side of the bar Note The BlackBerry also has a system notification bar If you have AltiGen voice mail an envelope icon appears in the middle of this bar as well as appearing on the MaxMobile notification bar Making a Call Using a Sto
12. igure 8 Voice Mail screen e New voice mail is in bold white font e Heard voice mail non urgent is in normal white font e New urgent voice mail is in bold red font e To listen to voice mail just select it To turn the voice mail speaker on or off open the menu and choose Active Speaker or Active Handset Speaker on the voice mail menu is for voice mail play only To pause playing a voice mail select it again To resume playing reselect it 14 MaxMobile Communicator User Guide e To delete a voice mail select it open the menu and choose Delete The voice mail is deleted both locally and in the AltiGen Voice Mail System e Toreturn a call to the caller who left a voice mail select the voice mail open the menu and choose Return Call e To Forward a selected voice mail open the menu and choose Forward VM Forward LU Larios Aastra Extension 1105 D Carolyn Macy Extension 1108 O Carrot Berry Extension 1106 Joyeo1unwiwoy C n D x 2 D O Chalot Pepper Extension 1104 O Dash Chi Extension 1001 A list of physical and virtual extensions is displayed it excludes workgroups and application extensions Select the destination extension s you can select more than one extension The check box beside the name becomes green To clear the check box select the name again When you are finished selecting open the menu and choose Forward again A confirmation message lets you know that the voic
13. ites by selecting Add to Favorites or pressing F If the extension is already in your Favorites list this button is unavailable Call Via Server Add to Favorites Figure 6 Extension view MaxMobile Communicator User Guide 11 Select a contact entry in the directory and a contact view is displayed showing the numbers you ve entered for that contact Select a number and then either call the selected number via your company s MAXCS server or call it directly You can also add the contact s phone numbers to your favorites If you want to add more than one of the contact s numbers to Favorites you must select each number individually and add it to Favorites individually Each number you add will be a separate entry in Favorites Contact Select a number and then choose Call Via Server to go through your company s Greene Raine tr wou 14082221212 MAXCS server or choose Call 3 Mobile 14089991212 Direct Shortcuts Om S Call Via Server D Call Direct Call Via Server Call Direct Add to Favorites F Favorites Figure 7 Contact view The Add to Favorites button is available when the number is not already in your favorites Answering a Call When a call comes in if the phone 1s in Offhook state open the menu and choose Answer to answer it If you were connected to another call that call goes to the Hold state If the phone is not in Offhoook state when a call comes in answer the cal
14. l as you would answer any call Putting a Call on Hold e Putacallon hold by selecting it and choosing Hold from the menu The Hold call state is displayed If your phone doesn t have a data connection Flash appears on the menu instead Use Flash to hold unhold Flash can be used only to hold unhold e Take a call off hold by selecting it and choosing UnHold from the menu Or choose Flash if UnHold is not on your menu 12 MaxMobile Communicator User Guide Hanging Up e To end a call and maintain a live connection to the server so that you can make another call right away choose Release from the MaxMobile menu e If you re not making another call right away hang up the way you normally do Transferring a Call To transfer a call you re connected to 1 Open the menu and choose Transfer 2 Dial the target number in the Dial textbox or select from other screens 3 When the second party answers choose Transfer again and the two parties are connected Before choosing Transfer again you can announce the transfer to the active call if you want to To cancel the transfer choose Cancel Transfer from the menu Conferencing a Call To set up a phone conference 1 Call the first party 2 When you re connected with the first party open the menu and choose Conference Call the second party 4 When the second party answers choose Conference from the menu again You and the two parties you called are co
15. lecting the Help button depending on your phone model e Your company must be running MAX Communication Server MAXCS ACC 6 5 Updatel or MAX Communication Server ACM 6 5 Updatel e MAXCS must be configured by your system administrator to enable mobile extension features e Your system administrator must have assigned a MaxMobile license to your extension Installing MaxMobile Wi Fi if available is recommended when you work in your office 2 MaxMobile Communicator User Guide To Set Up a Wi Fi connection on the BlackBerry 1 From the screen select the Manage Connections button f 2 Select Set Up Wi Fi Network and set up a connection Note MaxMobile Communicator supports 3G and 2G networks and Wi Fi 3G or Wi Fi is required for access to MaxMobile call controls 3 Select Wi Fi On To Download and Install MaxMobile 1 Open the BlackBerry s browser application 2 Goto URL http m altigen com maxmobile and select the BlackBerry link Select the Download button Reboot your BlackBerry at the prompt to complete installation When prompted for application permission select Allow a a a To launch MaxMobile open the menu select the Downloads button and select the MaxMobile icon The application opens to the Login screen MaxMobile Please change login settings and try again later Build Version 6 5 1 408 Figure 2 The MaxMobile Login screen Configuring MaxMobile Login Settings Be
16. ning on the server If the server s version of MAXCS has been upgraded the matching version of MaxMobile will automatically download You ll see a message like the following Shows a new version is downloading Downloading ver 6 5 1 399 Olga sermone After the new version is downloaded the following dialog box pops up Click Download to install or click Cancel to cancel The BlackBerry notification bar uses colored arrows to show you what s happening Download MaxMobile L Fic edge Tull Yellow arrow indicates Name MexMobile that a new version is Version 6 5 N00 downloading Vendor AltiGen Communicati Green arrow indicates application is successfully downloaded Size 1 9MB B Set application permissions Red arrow indicates the Download download failed After the new version is installed restart MaxMobile Note If the MAXCS server s version has been downgraded rather than upgraded you ll be asked if you want to also downgrade your version of MaxMobile Select Yes or No 6 MaxMobile Communicator User Guide CHAPTER 2 Using MaxMobile Communicator Once logged in to MaxMobile Communicator MaxMobile you see the following screen MaxMobile JOJEVIUNWWIOD Directory C n D x 2 D Call History Voice Mail Figure I MaxMobile Communicator main screen e Directory lists company extensions and contacts you ve entered in your mobile p
17. nnected in conference 5 To add another person to the conference repeat the process To cancel adding someone to a conference choose Cancel Conference from the menu Note You can t add an incoming call to an existing conference call MaxMobile Communicator User Guide 13 JO ESIUNWILUOI a o D x 9 D Recording and Listening to Playback To record a call while connected to the call open the menu and choose Record Recordings are saved to your extension s voice mail or if the call is going through MAXCS to a centralized directory on the server if preconfigured Listen to your locally saved recordings through the voice mail screen Note If your phone doesn t have a data connection recording is not available Handling Voice Mail The Voice Mail screen shows voice mail left in the AltiGen Voice Mail System MaxMobile downloads the voice mail list from your company s MAXCS system A voice mail entry is shown in this view after its voice file is downloaded If new voice mail is generated in the AltiGen Voice Mail System after MaxMobile connects that voice mail will download to your phone Voicemail The number of new voice mails is shown to the left of the progress bar 0 New WIRELESS CALLER 02 11 10 1114 02 11 10 To play a voice mail just select it The voice mail duration is shown at the right of the progress bar and the progress bar shows the progress of the voice mail F
18. red Number Phone numbers that are stored can be called from these screens Directory Favorites Call History and Voice Mail Select the entry you want to call Calls to other extensions in your company s MAXCS phone system are sent through the MAXCS server If the call is not to another extension you may choose between Call Via Server and Call Direct options Use the Call Via Server option when you want to make a call to an outside number through the AltiGen MAXCS system Use the Call Direct option to make a call directly to an outside number without going through the MAXCS system 8 MaxMobile Communicator User Guide Making a Call from the Call Screen To make a call from the Call screen select the Call button A screen similar to the following appears Enter the number you want to call in the dial textbox and then initiate the call by pressing the track ball or the Enter key If you have a touch phone press the Dial text box to pop up the MaxMobile dial pad Touch the MaxMobile Dial button on the dial pad to dial the number you enter in the Dial text box Before you dial the following options are available on the menu No Calls Redial Joyeo1unwiwoy View Favorites C n D x 2 D View Directory View History Figure 3 Calling from the Call screen Status Label Shows related call information during call control Dial textbox In addition to entering a number to call you
19. sturb setting 18 downgrading MaxMobile 6 downloading MaxMobile Communicator 3 E ending a call 13 error messages 20 extension settings changing 17 extensions displaying remote 19 F favorites screen using 15 forwarding all calls 18 busy calls 18 RNA calls 19 H hold putting a callon 9 12 taking a call off 12 installing MaxMobile Communicator 2 L license MaxMobile 2 listening to a call recording 14 loggingin 4 logging in what happens 5 logging out 6 login erors 20 login settings configuring 3 MaxMobile Communicator User Guide 23 MaxMobile home screen 5 icon 4 MaxMobile Communicator main screen 7 overview 1 vs your office phone 1 MaxMobile license 2 R recording a call 14 recording listening to 14 remote extensions displaying 19 requirements 2 RNA calls forwarding 19 S settings login configuring 3 T transferring a call 13 troubleshooting connectivity 20 U upgrade automatic 6 V version mismatch 6 voice mail deleting 15 forwarding 15 listening through speaker 14 listening to 14 returning call from 15 voice mail notification 8 voice mail screen using 14 W Wi Fi enabling 2 MaxMobile Communicator User Guide 24
20. t on your mobile phone s system or both as you choose Each entry displays the name and extension or phone number Extensions display activity status if the person is unavailable Activity status is updated in real time Abe White E e T Abe is away from his desk Germaine Green Extension 1113 Ruby Red Ruby is in a meeting Extension 1114 Meeting Figure 4 Activity status is displayed in the directory 10 MaxMobile Communicator User Guide Use the Find box to Directory I search fora name ora Find number Carlos Aastra Select the BlackBerry s Extension 1105 Carolyn Menu button and choose to display All Extension 1108 numbers Extensions Carrot Berry only or Contacts onl Extension 1106 di i Chalot Pepper Extension 1104 Extensions Contacts JOJEVIUNWWIOD Figure 5 Using the directory C n D x 2 D Searching the Directory To search the Directory select the Find box at the top and enter letters or numbers to filter the list You can search on first name last name or number Calling from the Directory Select an extension entry in the directory and an extension view is displayed showing the extension user s name activity status extension number and department if configured Extension You can call the extension by See selecting Call Via Server or Meeting pressing S i 01 i ten ni B You can add the extension to Department R amp D your favor
21. ting The following errors may be displayed as login or connectivity errors Login failed Please The password entered Correct the extension and or verify extension and in the Settings screen is password in the Settings password are correct incorrect for the exten screen sion A MaxMobile license No MaxMobile license Ask your administrator to is required Please has been assigned to assign a MaxMobile license to contact your adminis your extension your extension trator Unable to establish a You are not connected If you try too soon to log in to data connection to to MAX Communication MaxMobile after changing net server Please try Server work settings you may get this again later error message When you switch the phone s network setting wait at least a minute for the new setting to take effect Cannot retrieve exten Make sure you have enough sion list OR data bars on your phone If you Cannot retrieve voice don t try moving to a different mails OR location OR Cannot get the opera Log out and log in again tor number OR Cannot get the system table Line Park Please try again later OR similar errors Timeout Server failed Check your settings in the Set to respond tings screen and make sure they are accurate OR Make sure you have enough data bars on your phone If you don t try moving to a different location 20 MaxMobile Communicator User Guide Cannot access
22. voice Mail box is in use by Wait awhile then try again mail list while mail the AltiGen Voice Mail box in use System and is tempo rarily unavailable Mail service 1s Voice mail service 1s Make sure voice mail service unavailable Please not enabled on MAX is started check with your Communication administrator Server The version of Max The installed version of Reinstall MaxMobile on your Mobile is out of date MaxMobile does not iPhone so it matches the cur match the version of rent running version of MAX MAX Communication Communication Server AO BDIUNUILIOI a IQONXEl Bbuisn Server on your com pany s phone system server MaxMobile Communicator User Guide 21 22 MaxMobile Communicator User Guide Index A activity status setting 18 answering a call 12 arrows in notification bar 6 automatic upgrade 6 busy calls forwarding 18 C call handling settings changing 17 call history calling from 16 capacity 16 deleting entries 16 call history screen number in parentheses 16 using 16 call pending state 13 call view screen explained 9 call waiting configuring 19 call ending 13 calling directly 8 out 8 via server 8 calls forwarding 18 conferencing a call 13 configuring login settings 3 connection lost indication of 5 reconnecting 5 D default trunk code setting 19 directory calling from 11 searching 11 using 10 using digits vs alpha characters 11 do not di
23. xAdministrator MaxCommunicator MaxA gent MaxSupervisor MaxInSight MaxOutlook MaxMobile MaxCall Enterprise Manager AltiServ AltiLink AltiConsole VRPlayer Zoomerang IPTalk Alti Mobile Extension InTouch Dialer AltiReport and SuperQ are trademarks or registered trademarks of AltiGen Communications Inc All other brand names mentioned are trademarks or registered trademarks of their respective manufacturers Copyright AltiGen Communications Inc 2010 All rights reserved Part Number 4290 0023 6 5 Update Contents CHAPTER 1 Overview and Installation 000 0000000000 1 MaxMobile and the MAXCS System 0 000000 008 l REQUIMEINCINS 2 2 res pian erne 6 Saye SHO DSA Be a eae 2 Installing MaxMobile LL 2 Configuring MaxMobile Login Settings 3 Woot Ui 55 2 gays se aaah piaci dana eda ballate gr 4 What Happens at 0s it 4 0544 765 5 abe ee Pose Kee Gane ees 5 When Connection Is Lost 5 LOSING OUl weet isha eee eh ood wee owe ee deeds 6 Anoman Upad Gack ees hee ewe ea coer ii 6 CHAPTER 2 Using MaxMobile Communicator 0000 000000 7 NOUMCANON Bat 2503 25 bel voted eecoweee esteri 7 Making a Call Using a Stored Number 8 Making a Call from the Call Screen 9 Handhns Calls 4 9 2 seen keene hee ee oa Deen chee nee 9 Usma he DECOY nitrati 10 Searching the Directory siste talea iaia 11 Calling from the Directory ricircolo 11 Ans werna
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