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HP OfficeJet 300 All-In

1. 1 23 Printing Fax Logs 0 00 cee eee eee 1 23 Printing HP OfficeJet Reports 0 1 26 Solo Lite US Introducing the HP OfficeJet Manager In this chapter you will learn how to use the HP OfficeJet Manager a software application program that allows you to manage tasks such as monitoring the status of your HP OfficeJet printing logs and reports and modifying device settings that were preinstalled at the factory All of the information in this chapter can also be found in the HP OfficeJet Manager s online help system 1 To access the HP OfficeJet Manager first make sure you have Windows 3 1 running on your PC 2 Find the HP OfficeJet Series 300 window on your Program Manager screen If it is minimized that is it displays as an icon on your screen double click the icon to open it HP OfficeJet Series 300 zil G _ jg CEE HF Officele HP Olficelet Manager Help Read Me The HP OfficeJet Manager icon 3 Click the HP OfficeJet Manager icon 1 2 Solo Lite US Running the HP OfficeJet Manager To run the HP OfficeJet Manager double click the HP OfficeJet Manager icon The HP OfficeJet Manager window appears A menu bar is displayed across the top of the window with the headings File OfficeJet Setup Options Reports and Help All of the choices in the Menu Bar are described in this chapter OfficeJet Series 300 Manager HA Eile OfficeJet Setup Options
2. Lighter images less ink use the mouse to move the slider to the left Move the slider to the right for darker images more ink 3 11 Printing Envelopes With Windows Applications When using the HP OfficeJet to print envelopes from a Windows application be sure to choose envelopes as the media size in the Printer Options dialog box The HP OfficeJet automatically selects the correct Orientation when you choose an envelope media size The Orientation controls in the HP OfficeJet Printer Setup dialog box are grayed out when you choose an envelope size You may however need to select printing orientation in your software program Some programs use a print setup dialog provided by Windows to select common printer settings This dialog does not automatically default to the correct orientation for envelopes If the Orientation settings are not disabled grayed out when you select envelopes you must select the correct orientation in the software program print setup dialog box Select Landscape orientation for the HP OfficeJet printer 3 12 Loading Envelopes 1 Remove the output tray and set it aside P j te 2 Pull the paper tray toward you Sink lightly ee the paper bridge and ce any paper currently loaded 3 Load up to 20 envelopes with flap up and top edge aligned with the right side of the input tray as shown m f 3 13 4 Slide the green paper gu
3. Setting Use Whenever You Need To Send Fax Setup e Change the Fax Header current date and time name and number printed at the top of all faxed pages e Specify tone or pulse The factory setting is Dialing Mode Tone e Specify automatic redial for faxes that fail the first time The factory setting is Automatic Redial On Speed Dial Setup e Add change or delete frequently used names and fax numbers e Add change or delete a speed dial group to send a fax to multiple recipients e Print a report of speed dial entries Send Fax Quality e Change the contrast light normal or dark for copies and outgoing faxes The factory setting is Contrast Normal e Change the resolution standard fine or photo for outgoing faxes The factory setting is Resolution Standard 1 6 Solo Lite US Setting Use Whenever You Need To Receive Fax Setup e Change the Receive Mode to indicate whether you want the HP Offi ceJet to automatically answer all phone calls or whether you want to manually answer the phone e Change the number of rings before the HP OfficeJet answers only applicable when receive mode is set to Auto The factory setting is Rings to Answer 2 e Reduce page size of incoming faxes to match paper size loaded in tray The factory setting is Automatic Reduction On e Ifan error occurs specify that incoming faxes be received to memory The factory setting is Backup Reception On
4. This table describes the different sounds that may be heard and the items on the Sounds dialog box that controls them Type of Sound Occurs When Adjust using Rings You receive a call on the telephone Ringer and line connected to the HP OfficeJet Ring and Beep Volume One Short Beep You press a button on the front Beeps and panel Ring and Beep Volume Three Short Beeps You press an incorrect button on the Ring and Beep Volume front panel Nine Short Beeps An error occurs Ring and Beep Volume One Long Beep You send or receive a fax success Ring and Beep Volume fully without error To adjust the volume of fax tones of outgoing faxes slide the volume control slider located on the right side of the HP OfficeJet toward the minus sign to decrease the volume and toward the plus sign to increase it 1 21 Solo Lite US Using the Options Menu The Options menu lets you select an alert option to notify you of errors or warnings Being notified of errors or warnings Whenever an error and or warning occurs you have the option to make the HP OfficeJet Manager window pop to the foreground so that you are alerted immediately The factory setting is Notify When Errors Occur Change this setting by choosing Options Notify When and selecting from the three choices shown below Options Notify When Errors Occur Warnings and Errors Occur Never You can b
5. e Specify a distinctive ringing service The factory setting is Distinctive Ring Off e Receive faxes from older model fax machines that don t emit a fax signal The factory setting is Silent Detect Off e Allow remote dial in The factory setting is Remote Service Off Loaded Paper Size Specify type of paper currently loaded Letter Legal A4 Exec or Enve lope Change this setting to match the size of paper The factory setting for the U S is Loaded Paper Size Letter Copy Reduction Specify the percentage of copy to be reduced relative to the original The factory setting is Copy Reduction 100 Printing Options DOS Setup the HP OfficeJet as a printer for a DOS application Sounds Turn off or adjust the volume of sounds device makes The factory settings are Ringer On Beeps On Ring and Beep Volume Soft Solo Lite US Using Send Fax Setup To set up header information dialing mode and automatic redial choose OfficeJet Setup Send Fax Setup The Send Fax Setup dialog box appears with the fax header at the top of the page as shown below First review the header information for outgoing faxes All of the headers for your outgoing faxes will contain this information Send Fax Setup rFax Header Date fox pja fae Time for 2a Pw 3 Fax Header Name Austen Enterprises Fax Header Number 111 222 Dialing Mode pS Tone X Automatic Redial Pulse C
6. 2 6 Sending a Fax ata Future Time 2 7 Sending a Fax to Another Fax Machine Upon Request Being Polled eiccin cide he cea eee hee a se daw ees 2 9 Asking to Receive a Fax from Another Fax Machine Polling 2 10 Adjusting the Resolution 0 0 0 e cee eee eee 2 11 Adjusting the Contrast 0 00000000 2 12 3 Making Copies and Printing 3 1 What You Need to Know 00 0 0 02 eee eee 3 2 Choosing media 0 0 0 eee eee eee 3 2 Tips for loading paper and other media 3 3 Making Copies 0 0 0 eee eee eee eee 3 4 Adjusting the Contrast 0 00 0 00 0 e ee eee 3 6 Using the HP OfficeJet snos oane sonce roie pena 3 7 Printer Options ieo r e eee eee 3 7 Opening the HP OfficeJet Printer Options 3 8 Reviewing the Printer Settings 3 9 Choosing the Grayscale Options 3 11 Reviewing the Grayscale Options 3 11 Printing Envelopes with Windows Applications 3 12 Loading Envelopes 0 0 0 e eee eee ee eee 3 13 4 Using the Front Panel ceeeeeee 4 1 When and How to Use the Front Panel 4 2 Using the Menu Buttons 00000 4 3 Tutorial Moving in the Menu System and Entering Words and Symbols 4 4 Using Send Fax Setup 00 00 0022 eee 4
7. For Auto Receive Mode 7 Remote Service fi e I Distinctive Ring Default detour When you have finished click OK to save your settings and close the dialog box or Cancel to close the dialog box without saving your settings Click Default to return selections to factory settings and Help to display help for this topic 1 14 Solo Lite US Selecting Auto or Manual Receive Mode for incoming faxes Before you select the auto or manual Receive Mode setting for incoming faxes review the setup information in your Installation Guide to make sure your system is cabled correctly Then make your selection based on the following Choose If This Is Your Situation this setting A separate telephone number for receiving fax calls Auto only no voice calls One telephone number for both phone and fax Manual calls and no telephone answering machine One telephone number for both phone and fax Auto calls and you do have a telephone answering ma chine One telephone number for both phone and fax Auto and click the calls and you subscribe to a distinctive ringing Distinctive Ring service from your telephone company button in the Settings box Changing the number of rings to answer When the receive mode is set to Auto HP OfficeJet answers the call automatically after a specified number of rings e To change the setting click the arrow to the right of the Rings to Answer box
8. User s Guide HP OfficeJet Model 300 Copyright Hewlett Packard Company 1995 1996 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Eclipse FAX is a US registered trademark of Phoenix Technologies Ltd Microsoft is a U S registered trademark of Microsoft Corporation Windows is a U S trademark of Microsoft Corp Publication number C4662 90001 First Edition January 1996 Second Edition July 1996 Printed in USA This product is approved for use in the United States and Canada Only Local country laws may prohibit the use of this product outside of United States and Canada It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment fax machines to public telephone networks Hewlett Packard will not honor the warranty or provide service and support of this product if used outside of United States and Canada Safety Information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the user s guide WARNING Potential Shock Hazard 2 Use only a grounded electrical outlet when connecting the HP OfficeJet to a power source If you don t know whether the outlet is grounded check with a qual
9. solving Sounds types of 1 21 Space button using to enter a space during data entry 4 5 specifications copier 6 5 Indexv fax 6 4 overall 6 2 printer Pages 6 2 Speed Dial report 1 26 sample 1 26 Speed Dial Setup entering names and fax numbers 1 11 printing a report 1 12 star See asterisk Stop button 4 3 stroke See slash with Symbols button supplies See ordering information Symbols button period exlamation point comma apostrophe O parentheses amp ampersand number sign at sign dash asterisk slash equals sign _ underscore 4 5 SYSTEM ERROR message 5 8 5 19 T temperature minimum and maximum 6 2 range for best print quality 6 2 top cover illustrated Foreword ii transparencies loading for printing from your PC 3 3 tray See fax copy loading tray output tray paper tray tutorials entering alphabetic characters Pages 4 4 U U S No 10 envelope loading for printing from your PC 3 14 Indexvi underscore _ with Symbols button 4 5 uppercase letters how to enter 4 44 6 Vv version number of internal firmware See Self Test report W warranty information 5 3 6 7 if repair is needed during the warranty period 5 3 Windows applications print setup commands for 3 7 words how to enter 4 4 4 6
10. Copier Setting R Reie Copy Redu tion 100 95 90 85 80 75 Legal to Letter 70 Clean Pen 1 31 Solo Lite US The Self Test Report To look at samples of internal fonts review current and factory settings locate any print cartridge problems as well as product version information you will need to print the Self Test report HP OfficeJet Self Test Report for Personal Printer Fax Copier Austen Enterprises 111 2222 Apr 23 96 09 52 AM Font Samples Courier abcdefg ABCDEFG 123456789 amp Courier Italic abcdefg ABCDEFG 123456789 amp CG Times abcdefg ABCDEFG 123456789 amp CG Times Italic abcdefg ABCDEFG 123456789 amp Letter Gothic abcdefg ABCDEFG 123456789 amp Letter Gothic Italic abcdefg ABCDEFG 123456789 amp Univers abcdefg ABCDEFG 123456789 amp Univers Italic abcdefg ABCDEFG 123456789 amp Menu Feature Current Setting Factory Setting Fax Header ACME Co 619 555 1234 Automatic Log Error only Error only Fax Copy Contrast Normal Normal Paper Size Letter 8 5x11 in Letter 8 5x11 in Rings to Answer 2 2 Ringer On On Ring Beep Volume Soft Soft Button Beeps On On Dialing Mode Tone Tone Auto Redial On On Distinctive Ring Off Off Remote Service Off Off Backup Reception On On Silent Detect Off Off Auto Reduction On On Character Set PC 8 PC 8 Carriage Return CR only CR on
11. 21 08 43A 00 01 27 001000000000 These faxes were not completely sent Identification Result Pages Type Date Time Duration Diagnostic 5554382 00 Oct 21 00 00 05 001000000000 Power fail Sent 1 34 US Lite Sending Faxes Topic Page What You Need to Know 0 0 0 000 eee eee 2 2 Dialing from the front panel 0 2 2 Sending a FAK ess she reitero neii bd Geb ee eee dee 2 4 Sending a Fax to Multiple Fax Numbers 2 6 Sending a Fax ata Future Time 2 7 Sending a Fax to Another Fax Machine Upon Request Beings Polled csee es aa lie waka tweak eles 2 9 Asking to Receive a Fax from Another Fax Machine Polling 2 10 Adjusting the Resolution 0 0 0 e cece eee eee 2 11 Adjusting the Contrast 0 00 00 2 2 eee 2 12 CAUTION What You Need to Know This chapter explains how to send documents to other fax machines as well as send a loaded document on request being polled or retrieve a document from another fax machine polling To fax a document that is stapled or secured with paper clips remove the staples and paper clips from the document before faxing Failure to remove staples and paper clips before faxing can cause permanent damage to the scanner inside the HP OfficeJet Dialing from the front panel There are several ways to dial a fax number from the front panel e
12. 520 printer All printer features HP DeskJet 510 printer All printer features HP DeskJet 500 printer All printer features except for some fonts and envelope printing Select the printer driver using the instructions provided by your software application manual If the HP DeskJet 520 printer is not listed use one of the alternate printer drivers listed and contact your software company to determine if an HP DeskJet 520 printer driver is available Print a few documents from your software applications to make sure documents are printing correctly Note You may need to add or change the MODE statement in your computer s AUTOEXEC BAT file The MODE statement tells your computer where to send printing information This statement is not always required If the HP OfficeJet does not print check your AUTOEXEC BAT file to make sure the MODE statement for a Centronics parallel connection to the LPT1 port is MODE LPT1 P If you are not familiar with your AUTOEXEC BAT file see your DOS manual for information 1 20 Solo Lite US Controlling Sound Settings To modify the sounds produced by your HP OfficeJet select OfficeJet Setup Sounds A marked setting indicates the feature is on or selected To turn the ringer and beeps on off or to modify the volume click the checkbox Click the OK button to save your settings and close the dialog box fe Sounds o X Ringer IX Beeps Cancel Ring and Beep Yolume Soft Loud
13. Backspace to move back to a previous menu level or during data entry delete the character to the left of the cursor Backspace Enter Save Press Enter Save to select the va menu item or device setting shown on the bottom line of the display Press twice to make Dg pet p your selection and return to the Load Eject Printer Reset Ready display p ee ae Press Menu to enter the menu system Menu Sk Press Left Arrow or Right Arrow to move to the next menu item device setting or character during data entry Stop Press Stop to cancel an operation in progress or exit the menus immediately when you don t want to make a selection and return to the Ready display Tutorial Moving in the Menu System and Entering Words and Symbols In this tutorial you ll learn how to move through the menus and enter characters using the front panel buttons The procedures for moving and making selections are the same for all menus For example to enter the company name Ab Co into the fax header follow the steps below Moving from one menu to another Using Do this these buttons For this display 1 Press the Menu button to Menu MENU display the menu Time j Date Header is always the Time Dates Header first menu displayed 2 Press Enter Save to select Enter Save TIME DATE HEADER Time Date Header Time Date 3 Press Right Arrow to move to gt TIME DATE HEADER Fax Header Fax Hea
14. If you want to cancel a scheduled fax Repeat steps 1 through 5 then press Right Arrow to display Cancel Send then press Enter Save to cancel the scheduled fax 28 MENU Fax Settings Polling Setup Polled Do this 1 Press the Menu button to Sending a Fax to Another Fax Machine Upon Request Being The following procedure allows another fax machine to instruct the HP OfficeJet to send it a paper fax You can only be polled by one other fax machine at a time You must repeat the procedure for each fax machine you want to poll the HP OfficeJet display the menu Press Right Arrow multiple times to move to Fax Set tings Press Enter Save to select Fax Settings Press Right Arrow multiple times to move to Polling Setup Press Enter Save to select Polling Setup Receive displays Press Right Arrow to move to Send Press Enter Save to select Send Load your document into the fax loading tray Using these buttons For this display MENU Time Date Header MENU Fax Settings FAX SETTINGS Speed Dial Setup FAX SETTINGS Polling Setup POLLING SETUP Receive POLLING SETUP Send Waiting for poll Menu E E L Enter Save L gt Enter Save C i gt Enter Save To cancel a to be polled setup Remove the document from the fax loading tray then press the Stop button 2 9 MENU Fax Settings Polling Setup Asking to Receiv
15. Setup Group Dial Setup 4 10 Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings Controlling Sounds Follow the menu map below to set up the sounds which you can also do by accessing the OfficeJet Setup Sounds menu from the HP OfficeJet Manager Speed Dial Setup Group Dial Setup Phone Setup Rings to Answer Ringer Ring Beep Volume Buttons Beeps Selecting Tone or Pulse Dialing Mode and Setting Automatic Redial Speed Dial Setup Group Dial Setup Phone Setup Rings to Answer Ringer Ring Beep Volume Buttons Beeps Dialing Mode Auto Redial 4 11 Receive Mode Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings Using Receive Fax Setup Follow the menu map below to modify the receive fax setting which you can also do by accessing the OfficeJet Setup Receive Fax Setup menu from the HP OfficeJet Manager Changing the Receive Mode Press the front panel Receive Mode button to change receive mode Refer to the Installation Guide and chapter 1 to find out which receive mode to use for your configuration Setting the Number of Rings to Answer Setting Automatic Reduction Setting Backup Reception Enabling Silent Detect Enabling Remote Service Enabling Distinctive Ring Speed Dial Setup Group Dial Setup Phone Setup Rings to Answer Send Fax Later Ringer P
16. You cannot make copies or receive faxes on this paper size A4 is the standard size for letters in European countries 3 2 Tips for Loading Paper and Other Media e Load media print side down For plain paper load the paper as indicated by an arrow on the packaging For letterhead paper load the letterhead side down and forward as shown below For HP Premium Transparency Film load the rough side down and the adhesive strip forward as shown below For HP Premium Glossy Paper load the glossy side down Letterhead paper Transparencies Do not force documents into the document feed mechanism Load only one type and size of media at a time e Make sure that all media is free of rips dust wrinkles curled or bent edges staples and paper clips e Avoid media with cutouts or perforations otherwise ink may stain the inside of the machine e Avoid adhesive labels and media that is heavily textured or embossed Adhesive labels may come off inside the machine and cause subsequent media to jam 3 3 Making Copies 1 Adjust the document guide if necessary then load your document face down in the loading tray Depending on the thickness of the paper you can load up to 20 pages If you have a problem try loading a few pages at a time Wait a few seconds while the HP OfficeJet loads the bottom page 2 Press Start Copy then enter the number of copies you want up to 99 copies
17. a distinctive ring the first phone number has a single ring the second has a double ring and the third has a triple ring The Distinctive Ring feature allows the HP OfficeJet to distinguish between voice and fax calls when both are received on the same phone line but it only works with your telephone company s distinctive ring service The factory setting is Distinctive Ring Off the HP OfficeJet automatically Receive mode is set to Auto answers all calls If you have subscribed to your telephone company s distinctive ring service ask your telephone company to assign the single ring to phone numbers that receive voice calls and multiple rings to phone number s that receive fax calls Then Check the Distinctive Ring checkbox to allow the HP OfficeJet to answer the phone and receive faxes only when it detects a multiple ring At the time of publication distinctive ring servicesalso known by other namesWere available only in certain parts of the U S and some Asian countries Silent Detect To receive faxes from older model fax machines that don t emit a fax signal click the Silent Detect checkbox At the time of publication these silent models represented about 5 of the fax machines in use The factory setting is Silent Detect Off Modify only when all of the following are true e You receive a fax from an older model fax machine e Your telephone answering machine is directly connected to the HP OfficeJet The Receive M
18. am 4 00 pm MST Wed HP Customer Support Center 208 323 2551 Technical assistance with setup operation repair information and exchange program information 6 00 am 10 00 pm MST weekdays 9 00 am 4 00 pm MST Saturday 5 5 Whom to call if you re in Canada Canadian Customer Resources Organization Telephone Support Hours of Number Provided Operation HP Direct From Toronto Ordering of supplies 8 00 am 6 00 pm 1 905 206 4745 and accessories EST From rest of Canada Weekdays 1 800 387 3154 HP Audio Tips 1 800 333 1917 Pre recorded help 24 hours per day 24 hour automated support service Press 2 for audio tips messages for common questions and information on other HP customer resources 7 days per week HP FIRST Fax 24 hour automated support service 1 800 333 1917 Press 1 for faxed tips Detailed product support information on common software applications and troubleshooting tips all sent by facsimile 24 hours per day 7 days per week HP Download Service real time access over modem setting N 8 1 208 344 1691 Electronic download of HP product information troubleshooting hints and updated HP printer driver information 24 hours per day 7 days per week 5 6 Canadian Customer Resources Organization Telephone Support Hours of Number Provided Operation CompuServe Log on and at the Interactive dialog
19. authority to use the equipment Notice to Users of the Canadian Telephone Network DOC Requirements Notice The Canadian Department of Communications label identifies certified equipment The certification means that the equipment meets certain telecommunications network protective operations and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This preca
20. base Make sure that the interface cable is connected See Connect the Interface Cable for Printing in the Installation Guide Click Reconnect If your HP OfficeJet was previously able to connect to the device check that the cable is securely connected at both ends the device is turned on and Ready is displayed on the front panel Check that any data switch in use is set to connect to the HP OfficeJet Then click Reconnect Nothing happens when I try to print If the HP OfficeJet printer doesn t respond when you try to print it may be set to the wrong port Run the Windows front panel select Printers select the HP OfficeJet then click the Connect button Select the port that is connected to your device Do not select HP OfficeJet Click OK close Printers and the front panel and try printing again If you still cannot connect Close the HP OfficeJet Manager Exit Windows Turn the machine off then back on Restart Windows Restart the HP OfficeJet Manager If your HP OfficeJet has never connected to the device you may be using a cable data switch or centronics port that does not support bi directional communications Ak wy 5 26 Maintaining Your HP OfficeJet Use these guidelines to keep your HP OfficeJet in the best possible operating condition e Printcartridges dry out and may become unusable when exposed to air so a Keep the print cartridge in the print cartridge cradle a
21. described here Refer to the following when changing the lightness or darkness of outgoing faxes Darken for originals that are too light e Normal for documents with acceptable lightness darkness factory setting Lighten for originals that are too dark Using Do this these buttons For this display M 1 Press the Menu button to enu MENU display the menu Time Date Header is displayed Time Date Header 2 Press Right Arrow multiple gt MENU times to move to Fax Copy Contrast Fax Copy Contrast Enter S 3 Press Enter Save to select nter Save FAX COPY CONTRAST Fax Copy Contrast Note Normal X that the current setting is marked with an asterisk 4 Press Right Arrow until the gt contrast setting you want is eas oo arken displayed Darken is shown as an example E 5 Press Enter Save to select the nter Save FAX COPY CONTRAST displayed setting An asterisk Dark X denotes your new selection ATAN Enter S 6 Press Enter Save to return to nter Save Ready Anto the Ready display Apr 23 96 10 30 AM 212 Making Copies and Printing Topic Page What You Need to Know 0 00 00 00 00 ee 3 2 Choosing media 0 00 0 e eee eee ee 3 2 Tips for loading paper and other media 3 3 Making Copies serret ates aw ee bee bese ye tetebe gate 3 4 Adjusting the Contrast 0 0 0 0 0 eee eee 3 6 Using the HP OfficeJet ceres nur esie tucana e eee eee
22. digit error number before calling 5 16 This message Has this meaning And requires this action Store fax now 1 Yes 2 No While scheduling a fax you are prompted to 1 store the document in memory for sending later or 2 place the document in the fax loading tray until the designated start time If you want to store the fax in memory until the start time press 1 If you don t want to use up the memory or if you don t think your document will fit into memory press 2 and place your document in the fax loading tray before the start time Stored data lost Call for service Settings that were stored are lost All settings are returned to the factory defaults You can continue to use your HP OfficeJet but the battery may be discharged You should call for service at your convenience See Whom to call earlier in this chapter Stored data lost Settings that were stored are lost You can continue to use your HP Check Settings All settings are returned to the OfficeJet but you should call for factory defaults service at your con venience See Whom to call if you re in the United States or Whom to call earlier in this chapter Storing You are storing a document in Wait until the storing is Memory used xx memory to be faxed later or to be sent to a group of fax numbers The bottom line shows you how much of the memory is being used to store the document A total of about 24 p
23. down in the loading tray Depending on the thickness of the page you can load up to 20 pages 2 Press Start Copy then enter the number of copies you want up to 99 copies Note If you only want one copy you don t need to enter the 1 just skip to Step 3 3 Press Start Copy again to begin copying Foreword iv Using the HP OfficeJet Manager Topic Page Introducing the HP OfficeJet Manager 1 2 Running the HP OfficeJet Manager 1 3 Using the HP OfficeJet Manager Help System 1 4 Using the File Menu 0 00 00 eee eee 1 5 Cleaning the Print Cartridge 0 04 1 5 Using the OfficeJet Setup Menu 1 6 Modifying Device Settings 0004 1 6 Using Send Fax Setup 0 0 0 0 000000 1 8 Setting up Speed Dialing 0004 1 10 Changing Send Fax Quality 00 1 13 Using Receive Fax Setup 000000 1 14 Changing the Loaded Paper Size 1 18 Reducing Copies of Originals 1 19 Setting DOS Printing Options 1 19 Controlling Sound Settings 0 0 1 21 Using the Options Menu 0 0000000 ee 1 22 Being notified of errors or warnings 1 22 Printing Logs and Reports 0 000000005 1 23 Printing a Fax Log Report Automatically
24. firmly until both corners snap into place 5 29 i Reference Product Specifications 0 0 0 0 eee ee eee Ordering Information 0 0 0 0 02s eee Obtaining a Material Safety Data Sheet MSDS Warranty Information 0 0 cece eee ee eee ee One Year Limited Warranty 00 EXCIUSIONS sis riren Ea S LEE Saha ENE baie Warranty Limitations 0 0 ee eee eee ee Regulatory Information 0 0 0 eee ee eee eee Notice to Users of the U S Telephone Network FCC Requirements 66 sess geese eee eee Electromagnetic or Radio Frequency Interference FCC Requirements 0 00 0 002 eee eee Product Specifications The specifications that follow are subject to change without notice Overall Specifications Dimensions Operating Environment 17 25 w x 15 5 d x 11 125 h inches Temperature range for best print quality 438 w x 394 d x 283 h mm 15 C 59 F to 35 C 95 F Allowable temperature humidity range Weight 5 C 41 F to 40 C 104 F 19 5 1b 8 85 kg 15 80 RH non condensing Power Supply U S Canada Maximum noise level generated PPry Sound Power LwAd 6 4 B A 120 V Sound Pressure LpAm 50 dB A Power Consumption 10 watts at idle 35 watts maximum Printer Specifications Print Method Print Speed Plain paper drop on demand thermal Windows print speed inkjet Presentation mode 1 ppm page per mi
25. in See Fax Log report 1 25 Poll out See Fax Log report 1 25 Polling Setup feature to be polled by another fax machine 2 9 to poll another fax machine 2 10 pound sign See number sign with Symbols button Power Fail report 1 34 sample 1 34 power outage See Power Fail report print cartridge avoid exposing to air 5 27 cleaning 5 21 5 22 5 23 clogged nozzles how to tell 1 33 interpreting the tests in the Self Test report 1 33 problems Pages 5 21 removing old and installing new 5 28 printer cable ordering 6 6 specifications 6 2 printing fax logs 1 23 margins of maximum printable area 6 3 reports 1 26 scalable TrueType fonts for Windows 6 3 software compatibility 6 3 problems solving See also help clipping 5 23 dark streaks or lines on copies 5 24 fonts 5 24 last page of file not printed 5 23 making copies 5 21 print cartridge Pages 5 21 printing 5 21 receiving faxes 5 21 pulse to tone dialing switching from for paper faxes 1 9 R Receive Fax Setup HP OfficeJet Manager dialog box 1 14 Receive Fax Setup 1 14 Received meaning in Fax Log report 1 25 Redial Pause button 1 9 redialing automatically after a busy signal paper faxes 1 9 redialing the last fax number using the Redial button 2 3 regulatory information Canada Pages 6 11 U S Pages 6 8 Remote Service setting 1 18 repair how to get help 5 3 reports descriptions 1 26 Fax Log 1 24 Menu Sett
26. in pencil but if you do change the contrast to Darken first Changing the resolution To modify the resolution sharpness of outgoing faxes click Standard for text only faxes no photographs or graphic illustrations or when the transmission speed is more important than quality Fine to make text and line drawings as sharp as possible Photo when faxing or making copies of photographs or to capture images containing different shades of gray or color This selection causes documents to be scanned as halftone images Copies are automatically made with the best resolution For this reason a photograph may not fit completely in memory and you may not be able to make multiple copies You will need to make individual copies After you ve made your changes click OK to save your settings and close the dialog box Cancel to close the dialog box without saving your settings Default to return selections to factory settings and Help to display help for this topic Solo Lite US Using Receive Fax Setup When you choose OfficeJet Setup Receive Fax Setup the Receive Fax Setup dialog box appears The settings in this dialog box were determined during installation You need only modify these settings if the conditions that existed at setup have changed Receive Fax Setup Settings Receive Mode Auto IX Automatic Reduction C Manual IX Backup Reception I Silent Detect Rings to Answer 7
27. io 4 Nn Using Do this these buttons For this display 9 Press Enter Save to save the Enter Save Ent r header nuniber name you entered Ab Co i The display prompts you to enter your company s fax number The numeric keypad will now enter numbers instead of letters 10 Now press Enter Save again Enter Save to return to the Ready menu Ready ai 04 23 96 02 15 PM 4 6 Menu Time Date Header Reports Using Send Fax Setup To change the header for your outgoing faxes follow the menu map below Remember you can also change the header by selecting the same options from the OfficeJet Setup Send Fax Setup menu in the HP OfficeJet Manager Changing the Header for Your Outgoing Faxes Menu Time Date Header Time Date si Fax Header Printing Logs and Reports You can print logs and reports using the front panel buttons and following the steps shown in the menu map below However you can do the same thing by selecting the Reports menu from the HP OfficeJet Manager Fax Log Print Now Last fax Speed Dial Automatic Log Last 30 faxes Menu Settings Self Test Error only Print Demo Send or error Print All Send only Off 4 7 Resolution Changing the Send Fax Quality To modify the quality of outgoing faxes follow the menu map below Remember you can also modify the quality of faxes by selecting the same options from the OfficeJet Setup Send Fax Quality menu in the HP OfficeJet
28. iv limit to number of copies you can make Foreword iv 3 4 loading tray capacity Foreword iv making reduced copies 1 19 D dash to enter a 3 second pause while dialing a fax number 4 10 with Symbols button 4 5 device settings Backup Reception 1 16 Changing Send Fax Quality 1 13 Copy Reduction 1 19 Dialing Mode tone or pulse 1 9 Distinctive Ring 1 17 header for outgoing faxes 1 8 Loaded Paper Size 1 18 Remote Service 1 18 review of 1 6 Rings to Answer 1 15 Silent Detect 1 17 Sounds 1 21 dialing a fax number Foreword iii 2 4 inserting a pause during dialing 4 10 DOS driver 1 19 dot See period with Symbols button E Enter Save button 4 3 using to dial more than one fax number 2 6 2 7 2 9 2 10 envelope guide illustrated 3 14 envelopes loading for printing from your PC Pages 3 13 equals sign with Symbols button 4 5 error messages Pages 5 9 Indexii errors how the HP OfficeJet will notify you 1 22 European DL envelope loading for printing from your PC 3 14 exclamation point with Symbols button 4 5 F factory settings See Self Test report fax compatibility 6 4 modem speeds 6 4 transmission speed 6 4 fax logs printing 1 23 Fax Copy contrast 2 12 3 6 fax copy loading tray illustrated Foreword ii faxing Foreword iii contrast adjusting for outgoing faxes 2 12 3 6 from memory 2 7 resolution adjusting for outgoing faxes 2 11 sch
29. many HP OfficeJet M anager dialog boxes as explained in the following pages Clicking the Help button in one of these dialog boxes will take you to the relevant Help topic For more information on Windows based help systems refer to the Windows Help system in your Windows User s Guide 1 4 Solo Lite US Using the File Menu When you choose File from the main OfficeJet Manager menu the following drop down menu appears Clean Print Cartridge Exit Cleaning the Print Cartridge If the print quality is poor it may mean the print cartridge requires cleaning However as the problem can be attributed to other causes refer to the Troubleshooting chapter first for alternate solutions as unnecessarily cleaning the print cartridge shortens its life If you need to clean the print cartridge choose File Clean Print Cartridge 1 5 Solo Lite US Using the OfficeJet Setup Menu When you choose OfficeJet Setup from the main OfficeJet Manager menu a drop down menu appears which you can use to configure the HP Officejet device settings OfficeJet Setup Send Fax Setup Speed Dial Setup Send Fax Quality Receive Fax Setup Loaded Paper Size b Copy Reduction r Printing Options DOS Sounds Modifying Device Settings The table below summarizes all the device settings you can change with the HP OfficeJet Manager It also lists factory settings defaults
30. off the Distinctive Ring feature and request the fax be sent again Items on the HP OfficeJet Manager menu bar are grayed and the Device Not Connected error displays The HP OfficeJet is not properly connected If this happens after a first time installation Verify that the device is turned on and the cable is properly connected Verify that your cable is good Verify that your LPT port allows bi directional communication If you ve been using the HP OfficeJet Manager and this happens Verify that the device is turned on with the message Ready displayed that the cable is securely connected at both ends and that a data switch if used is set to the HP OfficeJet Restart Windows and try again The HP OfficeJet never answers a call Distinctive Ring is set to on but you don t have distinctive ringing service See chapter 1 for instructions on turning off Distinctive Ring You get the message LPT1 is in use The HP OfficeJet printer cannot access LPT1 If you are using a data switch to run two printers from a single LPT port make sure that all HP OfficeJet activities are complete and the HP OfficeJet Manager is closed before switching to another printer 5 25 You get the message Printer not responding Your HP OfficeJet is turned off or disconnected Turn your HP OfficeJet on by pressing the I on the On Off switch located on the left side of the machine s
31. other advanced features provided by your phone company Gather some basic information first if you plan to call HP for help If you suspect that your HP OfficeJet will have to be returned or exchanged have the following information readily available before you contact HP or your dealer Product name and serial number printed on the back of the HP OfficeJet e Description of problem including any error messages that were displayed e Purchase date and proof of purchase e A valid credit card or purchase order number required for HP s Express Exchange Call your dealer or the HP Customer Support Center If you are unable to resolve your problem after reviewing this chapter either contact our dealer or the HP Customer Support Center for further assistance An HP Customer Support representative will work with you to quickly determine and solve any problems you may have and let you know whether repair is necessary 5 2 CAUTION Whom to call if you re in the United States About the warranty Hewlett Packard guarantees the HP OfficeJet against defects in materials and workmanship for one year During the warranty period HP will at its option either repair or replace defective products For further details about the warranty and its exclusions and limitations refer to the Warranty Information in chapter 7 If repair is needed during the warranty period the HP Customer Support representative will explain the
32. settings of menu items and informs you of print cartridge problems and the current version of your product e Print Demo This report summarizes key features of the HP OfficeJet and demonstrates print quality A Power Fail report is printed automatically if power fails while a fax is being transmitted or is pending If the Power Fail report issues either of these warnings These faxes were in the process of being received but were not completely printed or These faxes were not completely sent the fax es will have to be resent The Speed Dial Report The Speed Dial report lists speed dial codes names and fax numbers you have programmed using either the HP OfficeJet Manager or the front panel Heading Speed Dial Code Number Name Fax Number Description A speed dial code programmed during Speed Dial setup Codes 1 through 60 are allocated to individual speed dial numbers and codes 61 through 65 are reserved for group speed dial numbers The names that correspond to individual speed dial codes 1 60 or group speed dial codes 61 65 The fax number you entered for this speed dial code 1 26 Solo Lite US HP OfficeJet Speed Dial Report for Personal Printer Fax Copier Austen Enterprises 111 2222 Apr 23 96 08 30AM Speed Dial Code Number Name Fax Number 01 ABC Property Mgmt 555 1900 02 Public Images Inc 1 999 555 4783 03 W M Accountant 555 7379 04 S amp H Office Supplies 555 2312 05 Ol
33. summary of the HP OfficeJet s capabilities HP OfficeJet Printer Fax e Copier HP OfficeJet Series 300 Manager Windows software x prints as an HP DeskJet sends and receive faxes makes convenience copies sets up the HP OfficeJet from your PC shows the current status of the HP OfficeJet prints reports For convenience and readability in this manual the name HP OfficeJet Series 300 Manager has been shortened to HP OfficeJet Manager Foreword i Flip this legal extension backward to support legal size documents Send faxes and make copies by loading your document in the fax copy loading tray Lift the top cover to change the print cartridge Remove received faxes print jobs reports and copies from the output tray Load paper in the paper tray for received faxes print jobs reports and copies Foreword ii Sending a Fax 1 Dial the fax number using one of the following methods e Use the numeric buttons on the HP OfficeJet e Press the Speed Dial button and a 2 digit code Press one of the 10 One Touch buttons f cay 4 zS aes y 2 Load your document face down in the fax loading tray Depending on the thickness of the pages you can load up to 20 pages in the loading tray 3 Press Start Copy to begin Foreword iii Making Copies 1 Adjust the document guide if necessary then load your document face
34. 085 1 14 Selecting Auto or Manual Receive Mode for incoming faxes 1 15 Changing the number of rings to answer 1 15 Setting Automatic Reduction 1 16 Setting Backup Reception 1 16 Distinctive Ring 0 eee eee eee 1 17 Silent Detect s eysi dosed eE E E eben eases 1 17 Remote Services 2 0304 64 Sk bea Ee eke eS 1 18 Changing the Loaded Paper Size 1 18 Reducing Copies of Originals 0 1 19 Setting DOS Printing Options 1 19 Controlling Sound Settings 000 1 21 Using the Options Menu 0 000000005 1 22 Being notified of errors or warnings 1 22 Printing Logs and Reports 00 0000005 1 23 Printing a Fax Log Report Automatically 1 23 Printing Fax Logs 0 0 0 edee inou eee 1 23 Printing HP OfficeJet Reports 00 1 26 The Speed Dial Report 00 1 26 The Menu Settings Report 0 1 28 The Self Test Report 0 008 1 32 The Power Fail Report 00 1 34 2 Sending Faxes cc ccc cc ccc csccscceces 2 1 What You Need to Know 0 0 00 0 e eee eee eee 2 2 Dialing from the front panel 000 2 2 Sending a Fax soc caw eee he eee Re eet cay 2 4 Sending Faxes to Multiple Fax Numbers
35. 13 Alan Calderon Tracie Gomovich 55 Steven E Fong Tracie Gomovich l Mary Henry o Steven K Fong o Mary Henry Cancel 7 Pat Schultz alli Help 3 The first time you open this dialog box Code 61 will be displayed in the Group Code box To select the next code click on the arrow to the right of this code 4 In the Group Name box type a name for the group of related names for example Clients 5 Next highlight each name that you want to add to this group and click the Add to Group button If you add a name by mistake delete it from the group by highlighting it and clicking the Remove from Group button Note you cannot add names by typing them in you can only select them from the list of individuals you entered previously 6 Click the OK button to save your settings and close the dialog box 1 12 Solo Lite US Changing Send Fax Quality When you choose OfficeJet Setup Send Fax Quality the Send Fax Quality dialog box appears Send Fax Quality Contrast Resolution Lighten Standard Cancel Normal Fine Default Darken Photo Help Changing the contrast To modify the Contrast of copies or outgoing faxes click Darken for originals that are too light e Normal for documents with acceptable lightness darkness factory setting Lighten for originals that are too dark Avoid sending faxes written
36. 3 7 Printer Options 0 0 eee eee eee eee 3 7 Opening the HP OfficeJet Printer Options 3 8 Reviewing the Printer Settings 3 9 Choosing the Grayscale Options 3 11 Printing Envelopes with Windows Applications 3 12 Loading Envelopes nos 63 eae oe Boe aiy Ea Sheds et te 3 13 What You Need to Know In this chapter you ll learn how to e choose media for printing from your PC e load envelopes control the printer settings e make copies with the HP OfficeJet e reduce your original document e change the resolution and contrast Choosing media You can print on or copy to any of these types of media e Cotton bond paper 16 to 36 lb or 60 to 135 g m e Copier paper 16 to 36 Ib or 60 to 135 g m e HP Premium Glossy Paper e HP Premium Transparency Film e HP Premium Inkjet Paper Refer to Ordering Information in chapter 6 for part numbers for HP Premium papers For receiving faxes and making copies you can load Letter Legal or A4 size paper in the lower paper tray For printing load any of the allowable sizes listed in the table below Description Size Letter 8 5 X11 inches 216 X 279 mm Legal 8 5 X 14 inches 216 X 356 mm Executive 7 25 X 10 5 inches 184 X 267 mm U S No 10 4 12 lt 9 5 inches 105 X 241 mm envelopes A4 210X297 mm 8 27 X 11 7 inches European DL 220 X 110 mm 8 66 X4 33 inches envelopes
37. 7 Changing the Header for Your Outgoing Faxes 4 7 Printing Logs and Reports 0 0 eee eee eee eee 4 7 Changing the Send Fax Quality 0 0 4 8 Adjusting the Contrast 00 00 0000 4 8 Adjusting the Resolution 00 4 8 Changing the Loaded Paper Size 4 9 ii Using Speed Dial Setup 0 00 00000 4 10 Inserting a Pause in a Speed Dial Number 4 10 Setting Up a Speed Dial Group 4 10 Controlling Sounds 0 00 eee eee eee ee 4 11 Selecting Tone or Pulse Dialing Mode and Setting Automatic Redial sssi esaia 0 00 0 4 11 Using Receive Fax Setup 0 0 0 0 00000 4 12 Changing the Receive Mode 0 4 4 12 Setting the Number of Rings to Answer Setting Automatic Reduction Setting Backup Reception Enabling Silent Detect Enabling Remote Service Enabling Distinctive Ring 4 12 Scheduling a Fax opes steyn eere terpo nta a eee 4 13 Controlling the Appearance of Your Printed Documents 4 13 Changing Copy Reduction 000005 4 14 Clean the Print Cartridge 000 4 14 5 Troubleshooting amp Maintenance 5 1 Troubleshooting is cecek hie e tae E eet bin 5 2 When you need help 0 0 0 0 0 ee eee 5 2 Error Notification Beeps Blinking Light Messages 5 8 Understanding the Displa
38. Communications Commission rules for a Class B digital device These specifications provide reasonable protection against such interference in residential installation However there is no guarantee that interference will not occur in a particular installation If the facsimile does cause interference to radio or television reception which can be determined by turning the facsimile off and on you can try to eliminate the interference problem by doing one or more of the following Reorient the receiving antenna Reorient the position of the facsimile with respect to the receiver Move the facsimile away from the receiver Plug the facsimile into a different outlet so that the facsimile and the receiver are on different branch circuits If necessary consult an authorized HP service agency or an experienced radio television technician for additional suggestions You may find the following booklet prepared by the Federal Communications Commission to be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the US Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 6 10 CAUTION CAUTION Note You must purchase separately the shielded Centronics parallel interface cable recommended in this manual or an equivalent cable to ensure compliance with FCC Part 15 Changes or modifications not expressly approved by Hewlett Packard for compliance could void the user s
39. For this display M 1 Press the Menu button to enu MENU display the menu Time E J Date Header is displayed Time Date Header 2 Press Right Arrow multiple gt times to move to Fax Copy Lj MENU Contrast Fax Copy Contrast 3 Press Enter Save to select Enter Save Fax Copy Contrast Note that the current setting is marked with an asterisk 4 Press Right Arrow until the gt contrast setting you want is FAX COPY CONTRAST displayed Darken is Darken shown as an example FAX COPY CONTRAST Normal 5 Press Enter Save to select the Enter Save FAX COPY CONTRAST displayed setting An asterisk Dark i denotes your new selection Arsen Enter S 6 Press Enter Save to return to nter Save Ready nae the Ready display Apr 23 96 10 30 AM 3 6 Using the HP OfficeJet Printer Options When you print a document using a Windows software program you have the option to choose different font sizes and types that are compatible with different types of printers The HP OfficeJet printer software allows you to choose specific settings such as print quality and page orientation Note however the settings made in your software program and in the HP OfficeJet printer software override settings made with the front panel Printer Options allows you to select the method for printing your document Printout Mode the print quality of your document the orientation of text and images on the printed page the type a
40. M PM format you will be prompted to press 1 for AM or 2 for PM Continued on next page Using these buttons Menu E Enter Save C i gt Enter Save Enter Save For this display MENU Time Date Header MENU Fax Settings FAX SETTINGS Speed Dial Setup FAX SETTINGS Send Fax Later SEND FAX LATER Setup Enter start time 12 00 01 00 2 7 Do this 8 10 Press 1 to store the document 11 Enter the fax number OR press Speed Dial and a two digit code number OR press a One Touch button Press Enter Save to save the fax number you entered in memory until the fax start time or press 2 to load the document in the fax loading tray until the fax start time If you pressed 1 in step 10 load the document and press Start Copy If the message Memory full displays leave the entire document in the fax loading tray until the start time OR If you pressed 2 in step 10 load the document and leave it there until the start time You may remove the docu ment if you need to send another fax or make copies just replace it before the start time shown on the bottom line of the display Using these buttons For this display o through 9 Enter fax number 5554138 Enter Save OR Start Co Store fax now 1 Yes 2 No Load document then press START OR Load document in fax tray Storing Memory used 40 OR Document loaded Fax at 1 00 AM
41. Manager Adjusting the Contrast Menu Time Date Header Reports Fax Copy Contrast Normal Lighten Darken Adjusting the Resolution Press the front panel Resolution button to change resolution Refer to chapter 2 to know which resolution settings to use in a given situation 4 8 Changing the Loaded Paper Size Follow the menu map below to change the size of paper which you can also do by accessing the OfficeJet Setup Loaded Paper Size menu in the HP OfficeJet Manager Menu Time Date Header Reports Fax Copy Contrast Paper Size Letter 8 5 x 11 in A4 210X297 mm Legal 8 5 x 14 in Exec 7 25 X 10 5 in Envelopes 4 9 Using Speed Dial Setup Follow the menu map below to set up speed dial numbers which you can also do by accessing the OfficeJet Setup Speed Dial Setup menu from the HP OfficeJet Manager Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings aes Dial Setup Inserting a Pause in a Speed Dial Number Redial Pause To insert a 3 second pause into a speed dial code or while physically dialing a fax number press the front panel Redial Pause button A dash will display indicating that the pause will occur at that point in the dialing sequence You can enter up to six pauses in a row for pauses totaling 18 seconds Setting Up a Speed Dial Group Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings Speed Dial
42. Note If you only want one copy you don t need to enter 1 just skip to step 3 3 Press Start Copy again to begin copying 3 4 Helpful Hints If the Memory full message displays after you try to make multiple copies make one copy of that document at a time You cannot make copies while a phone connected directly to the HP OfficeJet is off the hook If you press Start Copy the HP OfficeJet will try to fax your document As this device only prints on the following media sizes make sure you have one of these sizes loaded in your loading tray before making copies Letter 8 5 x 11 inches 216 x 279 mm Legal 8 5 x 14 inches 216 x 356 mm A4 210 x 297 mm 8 27 x 11 7 inches 3 5 MENU pitied Adjusting the Contrast Contrast The Fax Copy Contrast setting affects the lightness and darkness of your outgoing faxes and copies as they are scanned Change the Contrast setting before copying Either use the HP OfficeJet Manager OfficeJet Setup Scanned Image Quality dialog box described in chapter or the front panel instructions described here Refer to the following when changing the lightness or darkness of copies Do not adjust the Resolution setting copies are always made with the best resolution Darken for originals that are too light e Normal for documents with acceptable lightness darkness factory setting Lighten for originals that are too dark Using Do this these buttons
43. RT to send You have entered the limit 10 Press the Start Copy to begin Group full fax numbers while sending to a sending the fax to your group group of fax numbers broadcasting Printer busy The printer is in the middle of Wait for the print job to finish printing a file from your PC soit before starting another operation is temporarily unavailable for that requires printing such as other types of printing copying or printing reports Printing The HP OfficeJet is printing a No action is required You may Date and Time file from your PC send a fax while printing if desired Received faxes will be stored in memory then printed when your print job is complete 5 15 This message Has this meaning And requires this action Printing Waiting for data The printer has paused to wait for further print data Usually no action is required However if you are waiting for the last page of your print job at the time you see this message press Load Eject to eject the last page Ready Out of fax paper Either there is no paper loaded in the paper tray or envelopes are loaded If you are printing envelopes and have the correct media size selected in your software you may continue If you want to print received faxes make copies or print reports from the menu Load Letter A4 or Legal size paper into the paper tray using the instructions in Choosing Media in chapter 4 Redial pendin
44. Reports Help Ready Auto ee tl Apr 23 96 01 24 PM The Status area shows you the same in formation as on the front panel display of your HP OfficeJet When error mes sages display here press the More In formation button bottom right corner to get directions on how to fix the prob lem Received faxes will be printed HEWLETT PACKARO More Information___ This area shows information about your menu choices To look up menu options for each main menu move your mouse so the screen pointer points to the menu heading Then click the mouse button Each of the menu options are explained in this chapter To close the HP OfficeJet Manager choose File Exit Solo Lite US Using the HP OfficeJet Manager Help System The HP OfficeJet Manager has an online help system When you choose Help from the HP OfficeJet Manager menu bar a drop down menu appears The menu items are explained below e Choose Help Contents to display the contents of the online help system e Choose Help Search for detailed information and instructions on specific topics e Choose Help Using OfficeJet Series 300 Manager to learn more about the HP OfficeJet Manager e Choose Help Technical Support for information about how to solve problems and get customer support e Choose Help About OfficeJet Series 300 Manager to look up your version of the HP OfficeJet Manager Help on specific topics is also available from
45. The HP OfficeJet does not I can t get the font size I want when printing from my DOS support the use of font cartridges Some DOS application printer drivers require that certain font styles are resident on the printer The HP OfficeJet has various internal fonts available but cannot use application additional fonts provided by HP DeskJet font cartridges You must reformat your document using one of the internal fonts available in the HP OfficeJet My phone call is If you are talking on a To resume your telephone conversation cut off when I try phone attached directly to press the Stop button to make a copy the HP OfficeJet and you press the Start Copy button the HP OfficeJet assumes that you are sending a fax Note You cannot make copies while talking on a phone attached directly to the HP OfficeJet There are dark streaks or lines on copies or on faxes sent from the HP OfficeJet The scanner glass may be dirty Apply some glass cleaner to a soft lint free cloth then gently wipe the scanner glass clean Here s how to locate the scanner glass Open the front panel by pulling the top ledge toward you then open the top cover Look inside the front panel for a glass strip that s about 3 4 inch 1 9 cm wide and 9 inches 23 cm long Front panel The date on the front panel display is Nov 22 93 06 30 PM The battery inside the HP OfficeJet has failed causing all of the me
46. Use the numeric keypad on o through 9 the HP OfficeJet e Press the Speed Dial button at the top left of the front panel and a 2 digit code us ing the numeric keypad on throush the HP OfficeJet oJ Sa E Press one of the 10 One aC Ce Touch buttons at the right of sA ojos the front panel sE jos vE Lo js of 22 10 22 Redial Pause To immediately start redialing the last fax number you dialed press Redial Pause The Redial Pause button allows you to do two things Immediately start redialing the last fax number you dialed If you press Redial Pause while the automatic redial timer is displayed the next redial begins immediately Note however you cannot redial a group of fax numbers Insert a pause into the dialing sequence If you press Redial Pause while in the middle of entering a fax number a dash is displayed in the fax number and the dialing will pause momentarily at that point 2 3 Sending a Fax 1 Dial the fax number using one of the following methods e Use the numeric buttons on the HP OfficeJet e Press the Speed Dial button and a 2 digit code e Press one of the 10 One Touch buttons e Pick up the handset and dial from a telephone connected directly to your HP OfficeJet If you dial this way stay on the line through step 3 Wn Hl M y 2 Load your document face down in the fax loading tray Depending on the thickness o
47. able amount of time a refund of the purchase price may be given upon return of the product Exclusions The warranty on your HP OfficeJet Series 300 shall not apply to defects resulting from the following Improper or inadequate maintenance by the customer Unauthorized modification or misuse Operation outside of the environmental specifications for the product Operation using non supported printing media 6 7 For HP printer products the use of a non HP or refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer print cartridge includes both toner cartridges and ink cartridges However if printer failure or damage is attributable to the use of a non HP or refilled print cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage The warranty period begins either on the date of delivery or where the purchase price includes installation by Hewlett Packard or its authorized dealer on the date of installation Warranty Limitations The warranty set forth above is exclusive and no other warranty whether written or oral is expressed or implied Hewlett Packard specifically disclaims the implied warranties of merchantability and fitness for a particular purpose Some states or provinces do not allow limitations on how long an implied warranty lasts so the above limitation or exclusion may not ap
48. ages 400 KB of memory is available for faxing and copying complete to make sure your document will fit into the available memory If your document is too large for the available memory a message will tell you what to do next 5 17 This message Has this meaning And requires this action SYSTEM ERROR nnn Call for service A very serious error has occurred that requires servicing Record the error number then do one of the following If the error number begins with 1 Turn off the power then turn it on again If the error message is gone you may be able to continue using the HP OfficeJet But if the error message remains contact HP s Customer Support Center to service your device It cannot be used until it is serviced If the error number begins with 2 Contact HP s Customer Support Center to service your HP OfficeJet There s a problem with the scanning device so you won t be able to reliably send faxes or make copies However you will continue to be able to receive faxes print files from your PC and print reports Press Stop to clear the error message If the error number begins with 3 Contact HP s Customer Support Center to service your HP OfficeJet There s a problem with the internal part that controls fax transmissions so you won t be able to send or receive faxes However you will be able to make copies print files from your PC and print reports Press Stop to clear
49. aiting for poll You have set up a document to No action is required If you be polled from the fax loading need to send a fax or make a tray copy you can remove the document temporarily then replace it when you are done Refer to Sending a Fax to Another Fax Machine Upon Request Being Polled in chapter 2 for more information Waiting to dial The HP OfficeJet has tried to dial No action is required The HP fax number the displayed fax number but the OfficeJet will wait until the phone line is already in use It phone line is free then dial the could be in use by a received fax fax number because the phone is ringing or off the hook 5 20 Solving Problems While Printing Faxing or Copying This section describes how to solve problems you might encounter while using the HP OfficeJet Lines or dots are missing from the characters in the printout The connection between Remove the print cartridge and reinstall it the print cartridge and Try printing again You may need to repeat cradle is intermittent this before the ink resumes a continuous flow OR OR The copper contacts of 1 Remove the print cartridge For help the print cartridge are see the instructions in Changing the dirty Print Cartridge later in this chapter Use a lint free damp cloth to gently clean the copper contacts on the print cartridge and the print cartridge cradle 2 Reinstall the print cartridge and try printing again If t
50. ax Loading Tray Faxes Sent 20 pages paper weight lt 20 lb or 75 g m Minimum paper width 6 in 152 mm Maximum paper width 8 5 in 216 mm Maximum paper length 17 in 432 mm Output Tray Faxes Received 100 sheets at a paper weight lt 20 Ib 75 g m Paper Weight Faxes Sent 16 to 24 Ib 60 to 90 g m Paper Tray 100 sheets at a paper weight lt 20 lb 75 g m Paper Sizes for Paper Tray U S letter 8 5 x 11 in U S legal 8 5 x 14 in European A4 210 x 297 mm Speed Dialing 65 locations including 5 groups Fax Image Quality Standard 100 x 200 dpi Fine 200 x 200 dpi Photo 200 x 200 dpi 32 levels of grayscale Distinctive Ring Detect Yes 6 4 Copier Specifications Copy Speed Copy Reduction 50 seconds per page 100 95 90 85 80 75 Legal to Letter 70 Paper Sizes for Paper Tray U S letter 8 5 x 11 in U S legal 8 5 x 14 in European A4 210 x 297 mm Multiple Copies Up to 99 Ordering Information To order the supplies and accessories listed in the table below contact your HP dealer If your dealer is out of stock you can order directly from HP for fast shipping service Within the U S Call 1 800 538 8787 for all supplies accessories except documents Call 1 800 227 8164 to order user s guides and technical reference guides In Canada In Toronto call 905 206 4745 In the rest of Canada call 1 800 387 3154 Supply Accessor
51. cannot receive any more faxes until the problem is corrected and the memory stored faxes are printed Fax in memory press START A fax was stored in memory while the HP OfficeJet was not ready to print out of paper out of ink wrong paper size loaded or printer busy but the problem has now been corrected Press the Start Copy button to print the fax stored in memory 5 11 This message Has this meaning And requires this action Fax poll failed The HP OfficeJet tried to poll Check with the sender to make another fax machine The poll sure his her machine is ready to failed because there was no be polled and to verify the fax answer the line was busy or the number Then set up to poll other fax machine was not ready again Refer to Asking to to be polled Receive a Fax from Another Fax Machine Polling in chapter 2 for more information Fax printing The HP OfficeJet is out of ink Replace the print cartridge disabled Incoming faxes will be received to memory until the print cartridge is replaced Fax reception The HP OfficeJet is unable to Read the message that alternates disabled receive faxes due to one of the with this one then correct the following error conditions the error it describes print cartridge is out of ink or not installed paper has jammed during printing you re out of paper the wrong paper size is loaded for fax reception or the memory is full Fax send failed Y
52. d Pioneer Bank 1 999 555 3776 06 The Corner Deli 555 8989 07 Sturdy Constr Co 555 7584 08 Western Mortgage 555 9900 09 DJ s Realty 555 4387 10 D Best Architects 1 999 555 6776 11 Donna Ortega 1 999 555 8012 12 Paul Arnold 1 999 555 8681 13 Alan Calderon 1 999 555 4914 14 Tracie Gomovich 555 4324 15 Steven K Fong 555 8332 16 Mary Henry 1 999 555 5773 17 Pat Schultz 555 8464 18 Jeff Rutledge 555 2109 19 Jane Markowitz 555 4951 20 Mike Bentley 555 8146 21 Jane Letrich 555 6562 22 Betty Matlock 555 9255 23 Alan Klein 555 4898 61 Area Managers 11 Donna Ortega 1 999 555 8012 12 Paul Arnold 1 999 555 8681 13 Alan Calderon 1 999 555 4914 14 Tracie Gomovich 555 4324 15 Steven K Fong 555 8332 16 Susen Henry 1 999 555 5773 1 27 Solo Lite US The Menu Settings Report The Menu Settings report shows both the menu layout and the currently selected settings in a hierarchical diagram The current selections are marked with an asterisk in the report just as they are on the front panel display Refer to this report to look at current selections and review other available ones before making changes A sample report on the next page shows the selected factory settings 1 28 Solo Lite US HP OfficeJet Menu Settings Report for Personal Printer Fax Copier Austen Enterprises 111 2222 Apr 23 96 09 36 AM MENU Ti te Head ime Date Header Time Date Fax Header Reports Fax Log eee Print Now eee neat La
53. der 4 Press Enter Save to select Enter Save a i Enter header name Fax Header Entering Words and Symbols 1 To enter the first letter in Ab ABC Co use the numeric keypad Enter header name note the letters ABC above the 2 button To enter the first letter in Ab Co press 2 Press 2 several times and you notice that the three letters above the 2 cycle through the lowercase then uppercase letters 2 Press the 2 button multiple ABC Entet header mame times until the A displays i Hi Continued on next page 4 4 Do this these buttons 3 Using Press Right Arrow to move gt the blinking cursor one space to the right From now on we will just show the Right Arrow button after the in struction for each letter of the company name Now press the 2 button mul ABC tiple times until the lowercase b displays L gt Press Space once to inserta Space space E Press the 2 button multiple ABC times until the uppercase C ee displays L2 L gt Press 6 multiple times until MNO the lowercase o displays C gt Press Symbols multiple times Symbols until the displays Notice the many other symbols you can enter as well amp _ L__I gt Continued on next page For this display Enter header name Enter header name Ab Enter header name Enter header name AbC Enter header name Ab Co Enter header name Ab Co
54. e a Fax from Another Fax Machine Polling The prcedure below explains how the HP OfficeJet can poll a fax machine instruct the fax machine to send it a fax one fax machine at a time Repeat this procedure for additional polls Do this 1 Press the Menu button to display the menu Press Right Arrow multiple times to move to Fax Set tings Press Enter Save to select Fax Settings Press Right Arrow multiple times to move to Polling Setup Press Enter Save to select Polling Setup Receive is displayed Press Enter Save to select Receive Enter the number of the fax machine you want to poll OR press Speed Dial and a two digit code number Press Enter Save to save the number you entered It will be dialed immediately Using these buttons Menu E gt Enter Save A Enter Save Enter Save For this display MENU Time Date Header MENU Fax Settings FAX SETTINGS Speed Dial Setup FAX SETTINGS Polling Setup POLLING SETUP Receive o through 9 Enter fax number 5553658 Enter Save Dialing 5553658 210 Resolution Adjusting the Resolution As the Resolution setting affects the quality of outgoing faxes the Resolution setting must be changed before faxing or copying You can change the settings 1 by using the HP OfficeJet Manager described in chapter 1 or 2 by using the front panel and following the procedure below To change the re
55. e is set to pulse adding the asterisk switches the dialing mode from pulse to tone If the Dialing Mode is set to tone the asterisk causes a tone to be emitted If the Dialing Mode is set to tone a pound or number sign causes a tone to be emitted If the Dialing Mode is set to pulse this character is ignored Inserts a 3 second pause in the fax number when you need to wait for an access tone or when using a credit card For example placing ina speed dial number causes four pauses to occur Spaces and blanks are ignored 3 Click the OK button to save your settings and close the dialog box 1 11 Solo Lite US To delete an entry highlight the name by clicking it and press the Delete key on your keyboard To print a report showing all the information you have stored in speed dial codes click the Print Speed Dial Report button at the bottom of the dialog box Storing Speed Dial Codes for Groups 1 Select Speed Dial Setup from the OfficeJet Setup menu 2 Click the Group Dial Setup button at the bottom of the Speed Dial Setup dialog box gt Group Dial Setup Speed Dial Entries Number T Sturdy Constr 55 7584 i Western Mortgag 555 9900 TJ s Realty D Best Archite Dorna Ortega J E Medarthur 3 Alan Calderon Code Name Group Code Group Name 61 Area Managers Group Entries Add to Group _ to Group Code Name Remove from Group Number Dorna Ortega 12 0 E Mearthur
56. e notified when Errors Occur for example when paper jams inside the device when Warnings and Errors Occur a warning would alert you when the print cartridge is getting low or Never the HP OfficeJet Manager would never pop to the foreground to alert you to errors or warnings A list of error messages requiring a response from the user together with recovery information is included in chapter 5 and also provided in the online help 1 22 Solo Lite US Printing Logs and Reports The Reports menu offers three choices Automatic Log Print Fax Log and Print Reports Automatic Log Print Fax Log gt Print Reports Printing a Fax Log Report Automatically When you choose Reports Automatic Log from the HP OfficeJet Manager menu the Automatic Fax Log dialog box appears You can choose to have the fax log printed whenever errors occur whenever you send a fax when either of those conditions occur or never The factory setting is Error Only the log is printed automatically when an error occurs When you select Send or Error or Send only a report is printed every time you send a fax Printing Fax Logs To print a log of the last fax or the last 30 faxes sent and received choose Print Fax Log from the Reports Automatic Logs menu accessible from the HP OfficeJet Manager menu A sample Fax Log report is shown on the next page 1 23 Solo Lite US HP OfficeJet Fax Log Report for Perso
57. eduling a future send time 2 7 sending a fax 2 4 to multiple fax numbers broadcasting 2 6 File Menu using 1 5 film See transparencies firmware version number See Self Test report fonts See also Self Test report scalable TrueType for Windows 6 3 full stop See period with Symbols button G glossy paper See also transparencies loading to print from your PC 3 2 Group Dial Setup dialog box 1 12 group dialing 2 6 H help See also problems solving how to tell when repair service is required 5 8 whom to call if you are in the U S 5 3 Help system HP OfficeJet Manager 1 4 HP OfficeJet specifications 6 26 6 HP OfficeJet Manager 1 14 closing 1 3 icon 1 3 OfficeJet Setup menu 1 5 1 6 online help system 1 4 Options menu 1 22 printing logs and reports 1 23 Receive Fax Setup 1 14 Send Fax Setup 1 8 HP OfficeJet program group 1 3 humidity allowable range 6 2 hyphen See dash I icon HP OfficeJet Manager 1 3 interface cable for printing how to order 6 6 J jam See paper jam L Left Arrow button 4 3 legal size paper supporting documents while faxing Foreword ii letterhead paper how to load 3 3 letters of the alphabet how to enter 4 4 4 6 LIU type and version See Self Test report load documents face down for faxing copying scanning Foreword iti Foreword iv Loaded Paper Size setting 1 18 loading a document for faxing 2 4 loading envelo
58. er OUT tray before restarting printing Click OK in the dialog box to restart printing On HP Premium Inkjet Paper to enhance output Inkjet Paper Media Size Letter Print on standard US paper size 8 5 x 11 in Letter is the default Media Size in the US Legal Print on US legal sized paper 8 5 x 14 in Executive Print on US executive sized paper 7 5 x 10 5 in No 10 Print on standard US envelope size 4 125 x 9 5 in A4 Print on standard European paper size 210 x 297 mm A4 is the default Media Size in Europe DL Print on standard European envelope size 220 x 110 mm 3 10 Choosing the Grayscale Options When you choose Grayscale as the Printout mode and Options in the Print Setup dialog box the Grayscale Options dialog box appears Grayscale Options m Halftoning Pattern Cancel Default Help ket r Intensity Light Dark Reviewing the Grayscale Options The table below shows the settings that you can change with Grayscale Options It also gives the factory settings defaults where applicable Use Whenever You Need To Print Halftone Pattern Color text Line graphics Free hand images e Clip art images Business graphics Scatter Complex graphic images Photographic images Scanned images Scatter is the default setting Cluster Documents to be photocopied Intensity
59. example you may want to create a group of client or vendor speed dial numbers You can have as many as five groups of related fax numbers After storing a number you can send a fax to that number by simply pressing the Speed Dial button located on the front panel of the HP OfficeJet and entering the group code any number between 61 through 65 Your fax will be sent to every person in that group When you ve finished assigning names and fax numbers to the speed dial codes click the OK button to save your settings and close the dialog box You may also click the Cancel button to close the dialog box without saving your settings or the Help button to get help for this topic 1 10 Solo Lite US Storing Speed Dial Codes for Individuals 1 Choose OfficeJet Setup Speed Dial Setup Speed Dial Entries Code Name Fax Number The Cormer Deli Shurdy Constr CEES Cancel Western Mortgage DI s healty D Best Doma Ortega T E Medrthur hlan Calderon butter 2 In the Name and Fax Number boxes across from each code type the recipient s name person or company name and fax number Use the Tab key to move from one column to the other Be sure to include any necessary prefixes for example for long distance numbers Special Characters Use in Fax Numbers asterisk pound or number sign hyphen space or blank If the Dialing Mod
60. exchange of charges apply to information caller Internet HP ftp site _ ftp address Information on 24 hours per day ftp ftp hp com html products printer 7 days per week officejet drivers and support for anyone with ftp html software access to the Internet Printer drivers by mail 303 339 7009 Printer drivers may be obtained by contacting the software application manufacturer however HP distributes some of the most popular software applications 24 hours per day 6 days per week closed Sundays HP Customer Information Center 800 752 0900 Ordering of User s guides technical reference guides and other literature 6 00 am 5 00 pm PST weekdays HP Direct 800 538 8787 Customer orderable 6 00 am 5 00 pm supplies and PST weekdays accessories except documentation HP North American 800 633 3600 HP service contract 7 00 am 6 00 pm Response Center information PST weekdays U S Customer Resources Organization Telephone Support Hours of Number Provided Operation Post Warranty 900 555 1500 2 50 Post warranty 7 00 am 6 00 pm Support fee based support per minute U S Charges start only when you connect with a support technician or 800 999 1148 25 00 fee per call U S Visa or MasterCard prices subject to change without notice assistance on product questions and the most common software applications MST Mon Tu Th Fri 7 00
61. f the paper you can load up to 20 pages However if you have problems try sending a few pages at a time Wait a few seconds while the HP OfficeJet begins to load the bottom page Note that the selected resolution shows on the bottom line of the display 3 Press Start Copy to begin Note If you dialed from a telephone connected directly to your HP Office Jet and a person picks up the phone on the receiving end ask them to press the Start button on their machine to start receiving the fax You can replace the handset at anytime 24 Helpful Hints If the line is busy the fax number may be redialed automatically several times Or you may choose to manually redial with the Redial button instead See Redialing with the Redial Pause Button at the beginning of this chapter If you want to send a fax to someone you re already talking to on a telephone connected directly to your HP OfficeJet just load the document and press Start Copy you don t need to dial Ask the person on the other end to press the Start button on their fax machine after hearing the fax tone 2 5 Sending a Fax to Multiple Fax Numbers To manually send a group fax i e to several numbers not already grouped follow the procedure below However if your document does not fit into memory you may be required to send the document to each fax number separately Using Do this these buttons For this display 1 Dial a fax number OR p
62. fly explain to the dispatcher the reason for the call e Perform such activities in the off peak hours such as early morning or late evening FCC rules prohibit the use of non hearing aid compatible telephones in the following locations or applications e All public or semipublic coin operated or credit card telephones e Elevators highways tunnels automobile subway railroad or pedestrian where a person with impaired hearing might be isolated in an emergency 6 9 e Places where telephones are specifically installed to alert emergency authorities such as fire police or medical assistance personnel e Hospital rooms residential health care facilities convalescent homes and prisons e Workstations for the hearing impaired e Hotel motel or apartment lobbies in stores where telephones are used by patrons to order merchandise in public transportation terminals where telephones are used to call taxis or to reserve lodging or rental cars e Hotel and motel rooms At least ten percent of the rooms must contain hearing aid compatible telephones jacks or plug in hearing aid compatible telephones which will be provided to hearing impaired customers upon request Electromagnetic or Radio Frequency Interference FCC Requirements This equipment generates and uses radio frequency energy and may cause interference to radio and television reception Your facsimile complies with the specifications of Part 15 of the Federal
63. g Try again later You tried to send a fax from the fax loading tray while a memory stored fax was waiting to redial sending to a group or sending a delayed fax Wait until the memory stored fax has been sent before sending a fax from the fax loading tray Remove document and reload The HP OfficeJet was unable to load the document you placed into the fax loading tray Remove the document from the fax loading tray straighten the stack and reload it Removing document A document is being ejected from the fax loading tray after you cancelled a fax or a copy or after the power was lost during scanning No action is required If you don t want to wait while each page is ejected open the front panel and remove the document yourself Then close the front panel Report cancelled You pressed the Stop button while a report was being printed No action is required Report in memory The HP OfficeJet stored an Press Start Copy to begin press START automatic report in memory printing the report while the paper tray was empty Self test Each time the power is turned on Wait for a few seconds for this Please wait the HP OfficeJet tests itself to make sure it s in good working order If it finds a problem an error message will be displayed message to clear before using the HP OfficeJet If a SYSTEM ERROR message is displayed advising you to call for service please record the 3
64. g a fax number 4 10 A adjusting contrast for paper faxes 2 11 2 12 3 6 contrast for paper faxes copies 1 13 resolution for paper faxes 1 13 alphabet how to enter 4 4 4 6 ampersand amp with Symbols button apostrophe with Symbols button asterisk with Symbols button 4 5 at sign with Symbols button 4 5 Automatic Redial setting 1 9 Automatic Reduction setting 1 16 B Backspace button 4 3 Backup Reception setting 1 16 bang See exclamation point with Symbols button beeps for error notification 5 8 brackets See parentheses with Symbols button broadcasting by dialing multiple fax numbers 2 6 busy signal while sending a fax 2 5 buttons Resolution 2 11 Space 4 5 Symbols 4 5 C cable for printing how to order 6 6 capital letters how to enter 4 4 Centronics cable how to order 6 6 changing the loaded paper size setting 1 18 characters of the alphabet how to enter 4 4 4 6 Clean Pen button 5 22 cleaning print cartridge 5 22 scanner glass 5 24 the exterior of the HP OfficeJet 5 27 the print cartridge 5 21 5 23 where not to clean 5 27 clipping problems 5 23 comma with Symbols button 4 5 contrast adjusting for faxing and copying 3 6 adjusting for paper faxes 2 11 2 12 3 6 adjusting for paper faxes copies 1 13 adjusting for paper faxes copies and copying 2 12 Index i Copy Reduction setting 1 19 copying Foreword
65. hanging the Header for Your Outgoing Faxes To change the month day or year in the Date box double click the number you want to change and type in a new number To change the numbers in the Time box double click the number you want to change and type in a new number If you want to express time in terms of 24 hours rather than AM PM 13 00 rather than 1 00 PM change the time from AM PM to the 24 hour clock first Then change the numbers 3 Type your name or your company name in the Fax Header Name box 4 Type your fax number in the Fax Header Number box 1 8 Solo Lite US Selecting Dialing Mode Dialing Mode offers you an option between Pulse and Tone In the Dialing Mode box choose Tone if your telephone has touch tone capability choose Pulse if it does not If you select pulse you may need to switch from Pulse to Tone to perform certain transactions like for example charging your fax number to a credit card To switch from Pulse to Tone type an asterisk after the fax number Note this feature only works if your Dialing Mode has been set to Pulse you cannot switch from Tone to Pulse when dialing The example below shows you exactly how this procedure works EXAMPLE To send a fax to the number 111 222 3333 and then switch to Tone dialing to enter a credit card number you would enter the fax number as 11 222 3333 Then enter your credit card number You can place the in Speed Dial entries and nu
66. he print quality remains poor after cleaning the contacts clean the ink nozzles as described for the next symptom in this table 5 21 The print The ink nozzles of the 1 Press the Clean Pen button and wait cartridge has print cartridge are about 15 seconds while the ink nozzles dried ink on the clogged are cleaned automatically Then print nose the Self Test report see instructions in chapter 2 Check the two print cartridge test patterns in the Self Test report If the diagonal line has white gaps in it or if the area fill has horizontal white lines in it continue with step 2 otherwise stop here and continue printing normally 2 Remove the print cartridge For help see the instructions in Changing the Print Cartridge later in this chapter Hold the print cartridge by the green top with the nose pointed toward your waste can Use an index card or other rigid paper to scrape the dried ink from the nozzles into the waste can see illustration below Then use a lint free damp cloth to gently clean the ink nozzles Reinstall the print cartridge and print the Self Test report again Check for white gaps and white lines again If you find any continue with step 3 otherwise stop here and continue printing normally 5 22 3 Remove the print cartridge Hold the print cartridge by the green top with the nose pointed upward Place two drops of clean water on the gold rectangle on the nose of the prin
67. i HP Olficedet Seres 300 Punter on LPT1 Local Pont Hew Set as Default Printer Setting the default printer or options will affect Word and all other Windows based applications w I oe 3 Highlight the HP OfficeJet Series 300 Printer then click the Options button the HP OfficeJet printer dialog box appears HP OfficeJet Series 300 Printer 3 50 Printout Cancel Default r Print Quality Orientation r geii Help AEn Best Hormal EconoFast Portrait Grayscale Media c Ptain Paper B Landscape Media Size O 4 d E HEWLETT Letter Legal Executive Ho 10 A4 DL i PACKARD Reviewing the Printer Settings The table below shows the settings that you can change with the HP OfficeJet printer It also gives the factory settings defaults where applicable Option Use Whenever You Need To Print Printout Black Text Documents that contain only black text such as letters Black Text is the default mode Grayscale Documents that contain solid graphics such as business graphs and charts to be printed in shades of gray For grayscale printing of color images use grayscale mode With grays cale imaging different colors and saturation levels of color are repre sented as different shades of gray For more information see Choosing the Grayscale Options later in this chapter Print Quality Best Documents wi
68. iagnose print cartridge nozzle problems If the diagonal line is not continuous if white gaps break the line or if the area fill is not filled in solidly with ink horizontal white lines appear in it some of the nozzles in your print cartridge may be clogged so they re not releasing ink If you think your nozzles are clogged see Solving Problems While Print ing Faxing or Copying in chapter 6 for cleaning and reseating instruc tions No gaps Nozzles okay Clogged nozzles fe e ee elles J J White gaps A A Solid area fill Nozzles okay White lines Clogged nozzles 1 33 Solo Lite US The Power Fail Report A Power Fail report is printed automatically if power is lost while a fax is being transmitted or pending The following sample shows you the information contained in the report If your power fail report heading is These faxes were in the process of being received but were not completely printed ask the sender to resend the document If your report s heading is These faxes were not completely sent you may have to resend the entire document HP OfficeJet Power Fail Report for Personal Printer Fax Copier Austen Enterprises 111 2222 Apr 23 96 08 59AM Power failed at 08 43AM on Apr 23 96 These faxes were in the process of being received but were not completely printed Identification Result Pages Type Date Time Duration Diagnostic 999 555 8012 Power fail 01 Received Oct
69. ide to the right until it s flush with the edge of the envelopes and it snaps into place at the appropriate envelope setting The envelope guide will pop up to keep the envelopes b vertically aligned o _ U S No 10 envelope European DL Envelope guide envelope 5 Close the paper tray gently until the envelope guide is flush with the envelopes The paper tray does not close all the way Don t force it or you may cause a paper jam 6 Insert the output tray An out of fax paper error will display on the front panel card of the HP OfficeJet Manager if it is open AT though the device is unable to detect the presence of enve lopes even when properly loaded it will print them 3 14 f Using the Front Panel Topic Page When and How to Use the Front Panel 4 2 Using the Menu Buttons 0 000 000 0005 4 3 Tutorial Moving in the Menu System and Entering Words and Symbols 4 4 Using Send Fax Setup 0 00 0 eee eee eee 4 7 Changing the Header for Your Outgoing Faxes 4 7 Printing Logs and Reports 0 00 00005 4 7 Changing the Send Fax Quality 0 0 4 8 Adjusting the Contrast 000000 4 8 Adjusting the Resolution 00 00 0040 4 8 Changing the Loaded Paper Size 0 4 9 Using Speed Dial Setup 000 4 10 Inser
70. ified electrician 3 Telephone lines can develop hazardous voltages To avoid electric shock do not touch the contacts on the end of the cord or the TEL and LINE sockets on the back of the HP OfficeJet Replace damaged cords immediately 4 Never install telephone wiring during a lightning storm 5 Observe all warnings and instructions marked on the product 6 Unplug this product from wall outlets and telephone jacks before cleaning 7 Do not install or use this product near water or when you are wet 8 Install the product securely on a stable surface 9 Install the product in a protected location where no one can step on or trip over line cord and the line cord will not be damaged 10 If the product does not operate normally see Troubleshooting 11 No operator serviceable parts inside Refer servicing to qualified service personnel CAUTION This heading is followed by information that alerts you to potential damage to equipment or loss of data WARNING This heading is followed by information that alerts you to a potential safety hazard Notice The information contained in this document is subject to change without notice Hewlett Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing performance or use of this material Information regarding FCC Class B Parts 15 and 68 requirements can be fou
71. ings report 1 28 1 31 Power Fail report 1 34 Self Test report 1 32 1 33 Speed Dial report 1 12 1 26 Reports menu HP OfficeJet Manager menu 1 23 resolution adjusting for paper faxes 1 13 during printing 6 2 faxing copying photographs 1 13 for outgoing faxes 2 11 Resolution button 2 11 revision number of internal firmware internal firmware version number See Self Test Report See Self Test report Right Arrow button 4 3 using to move the cursor during data entry 4 5 Rings to Answer setting 1 15 running HP OfficeJet Manager 1 3 S scan resolution for outgoing faxes 2 11 See Display light blinking indicates error 5 8 selected settings 1 28 See also Self Test report Self Test report 1 32 1 33 sample report 1 32 Send Fax Later feature 2 7 2 8 Send Fax Setup HP OfficeJet Manager 1 8 sending a fax Foreword iii 2 4 changing the resolution 2 11 instructions 2 4 redialing if you get a busy signal 2 5 saving money on fax transmissions scheduling a future time to start sending 2 7 from memory 2 7 from the fax loading tray 2 7 to cancel 2 8 to more than one fax number 2 6 memory limitations 2 6 service See help setting Automatic Redial 1 9 shared fax and voice line connecting instructions with Distinctive Ring 4 12 Silent Detect setting 1 17 slash with Symbols button 4 5 software application applications compatible with printer 6 3 solving problems See problems
72. ition Here s how you ll be notified An incorrect button was pressed You pressed a button with a function that wasn t available at that time Example You can t use the Menu button while sending a fax Three short beeps An error interrupted an activity in progress An error occurred which interrupted or cancelled the current activity Example If you lift the top of the front panel while sending a fax the fax will be cancelled You may need to take some action to clear the error before continuing to use the HP OfficeJet Look up the displayed message in the following section for more information Nine short beeps The front panel See Display light blinks on and off An error message is displayed that describes the problem and tells you how to solve it if applicable A serious internal problem was detected A serious problem with the internal mechanical or electronic components has been detected Service is required Nine short beeps The front panel See Display light blinks on and off A SYSTEM ERROR message is displayed along with a three digit code You can look up this message in the Understanding the Displayed Messages section next in this chapter Please record this code before calling for service 5 8 Understanding the Displayed Messages The following front panel messages are listed alphabetically for easy reference This message Has this meaning And requires this actio
73. ls a letter size page may print on two pages if Automatic Reduction is turned off You should always leave the Automatic Reduction setting On unless maintaining the original size is important to you Setting Backup Reception The HP OfficeJet has a backup capability for receiving faxes and storing them in memory if it is unable to print them for the following reasons e The paper tray is empty e The wrong paper size is loaded for receiving faxes only Letter Legal and A4 paper are valid for faxes e The print cartridge is out of ink or is not installed e There s a paper jam With the Backup Reception On the factory setting incoming paper faxes will be received to memory If Backup Reception Off no incoming calls will be answered nor incoming faxes received until the circumstance listed above is corrected If you are printing a file from your PC or copying when a fax is received the fax will be saved to memory regardless of the Backup Reception setting When the printing or copying is complete faxes stored in memory print immediately 1 16 Solo Lite US Distinctive Ring Distinctive ring is a service provided by a telephone company You need to check with your telephone company to see if it is offered in your area If it is offered it allows you to have two or three phone numbers on the same phone line and is cheaper than having separate lines It is easy to tell the phone numbers apart because each one has
74. ly Perf Skip Mode On On Text Scale Mode Off Off Orientation Portrait Portrait Printer Font Normal Normal Print Quality gt Draft Letter Printer Status Ready Ready Copy Reduction 100 100 This symbol p indicates that the current setting is different from the factory setting Self Test PASSED Firmware Version 1 0 LIU Type 15 Print Cartridge Tests 1 32 Solo Lite US Heading Font Samples MENU Features Current Settings Factory Settings Self Test Passed Self Test Failed Firmware Version LIU Type Print Cartridge Tests Description Sample characters and numbers shown for each of the eight internal fonts All menu items are listed The current selection for that menu item The setting selected at the factory for that menu item Internal electronics tested and are working correctly The internal electronics failed their self test Please call for service See Getting Help in chapter 6 for Customer Support Center numbers The version number of your HP OfficeJet internal firmware You may be asked to provide this number when you talk to a customer support representative The type of line interface unit LIU in your HP OfficeJet The LIU the module into which you plugged your telephone cords controls your fax transmissions send and receive You may be asked to provide this information when you talk to a customer support representative This diagonal pattern and area will help you d
75. ly installing a print cartridge try removing it and reloading it Make sure that you have removed both pieces of tape from the print cartridge And make sure you have pushed the print cartridge fully forward in the carriage 5 14 This message Has this meaning And requires this action Out of paper The HP OfficeJet has attempted Received faxes and copies can for fax copy to print a received fax or make a only be printed on Letter A4 copy and one of these conditions or Legal size paper which you exists should load into the paper tray 1 The paper tray is empty or using the instructions in envelopes are loaded Choosing Media in chapter 3 2 The wrong paper size is Make sure the loaded for receiving faxes paper lays flat in the paper tray making copies and printing reports from the menu 3 The paper loaded in the paper tray is buckled not flat so the HP OfficeJet can t pick it correctly Paper load failed The HP OfficeJet has failed to Press the Start Copy button If Press START pick a piece of paper from the paper is picked correctly the paper tray message will not be displayed again and you can continue to use the HP OfficeJet normally If the message reappears remove the stack of paper from the paper tray straighten it and reload it Poll cancelled You pressed Stop after setting up No action is required a document to be polled Your to be polled setup has been cancelled Press STA
76. machine is displayed on the bottom line No action is required If you know who might have been sending the fax contact them and ask them to resend it Failed transmissions are most often caused by noise on the telephone line Fax failed from unknown A communication error between your HP OfficeJet and the sending fax machine resulted in a failed transmission The fax number of the sending fax machine is unknown No action is required If you know who might have been sending the fax contact them and ask them to resend it Failed transmissions are most often caused by noise on the telephone line Fax in memory One or more incoming faxes were stored in memory while the HP OfficeJet was either out of paper out of ink or the wrong paper size was loaded This message is displayed alternately with the error message telling you what needs to be corrected Read the message that alternates with this one e g Out of paper for fax copy Correct the indicated problem Fax in memory Memory full One or more incoming faxes were stored in memory and filled the memory to capacity while the HP OfficeJet was either out of paper out of ink or the wrong paper size was loaded This message is displayed alternately with the error message telling you what needs to be corrected Read the message that alternates with this one e g Out of ink Replace pen Correct the indicated problem The HP OfficeJet
77. mbers you dial from the front panel of the OfficeJet to switch from Pulse to Tone Setting Automatic Redial Option The factory setting is Automatic Redial On With this setting if the HP OfficeJet encounters a busy signal it will redial that fax number automatically five times the number varies by country The first redial occurs after a 1 minute wait the next four redials occur after 5 minute waits During this wait period the redial timer is displayed as a countdown To initiate the next redial without waiting press the Redial Pause button located on the front panel this applies to paper faxes only 1 9 Solo Lite US Setting up Speed Dialing The speed dialing feature allows you to store frequently used fax numbers either for individuals or groups by assigning code numbers to them to speed up the dialing process After storing a name you can send your fax by pressing the Speed Dial button located on the left side of the front panel of the HPOfficeJet and entering the code number which corresponds to the name The first 10 speed dial codes are automatically assigned to the 10 One Touch buttons on the right of the HP OfficeJet front panel Store the 10 fax numbers you dial most frequently into speed dial codes 1 through 10 Then just load your paper document and press the appropriate One Touch button before pressing Start The group speed dial feature allows you to store selected speed dial entries in groups For
78. n nn pages sent The fax you just sent may Contact the receiver and verify Poor Quality contain poor print quality caused quality or resend the fax by problems with the phone line Add paper You are printing and the paper Load paper for your print job then press START tray is empty then press the Start Copy button If paper is already loaded in the paper tray when you get this message remove it Also check for any partially loaded sheets and remove them too Discard any damaged or curled sheets from the stack then reload the stack and press Start Copy Cancel pending fax You pressed Stop while the HP Press 1 to cancel the 1 Yes 2 No OfficeJet was waiting to redial memory stored fax Press 2 to to send a memory stored fax continue redialing the memory stored fax Clear print jam A piece of paper has jammed Remove the output tray and pull then press START inside the printer mechanism out all wrinkled or torn pieces of f Sind TT paper from the paper path Also remove wrinkled or torn pieces of paper from the paper tray Replace the output tray and press the Start Copy button when the jam has been cleared 5 9 This message Has this meaning And requires this action Close cover The front panel is open the top cover is open or both are open First close the top cover then press down on the front panel until it snaps into place Copy cancelled You pressed the Stop b
79. nal Printer Fax Copier Austen Enterprises 111 2222 Apr 23 96 2 30PM Last 30 faxes Identification Result Pages Type Date Time Duration Diagnostic 555 3756 OK 03 Sent Oct 19 10 14A 00 02 05 001000000000 999 555 4783 Stop 02 Received Oct 19 01 21P 00 01 38 001000000000 555 1900 No Answer 00 Poll in Oct 20 09 57A 00 00 09 001000000000403 Public Images Inc Busy 00 Sent Oct 20 11 48A 00 00 08 001000000000 555 7990 Error 01 Poll out Oct 20 04 38P 00 01 18 001000000000411 555 7990 Jammed 03 Sent Oct 20 05 10P 00 02 40 001000000000 Mary Henry No Document 00 Sent Oct 21 01 00A 00 00 21 001000000000 999 555 8012 Power Fail 01 Received Oct 21 08 43A 00 01 27 001000000000 555 4382 Power Fail 00 Sent Oct 21 08 43A 00 00 05 001000000000 The Corner Deli Cover Open 00 Sent Oct 21 11 15A 00 00 14 001000000000 555 4164 No Dial Tone 00 Sent Oct 21 11 51A 00 00 12 001000000000 PON Ot eG SE RE ET Sue ieee As the sample above shows in the eight columns the Fax Log Report is a detailed record of who the fax was sent to whether it was successful the page count whether it was sent or received the date time duration and diagnostic check Each of these columns is explained in detail in the table below Heading Description Identification The location a document is sent to or received from is identified by the fax number and only the first 20 digits are shown Note If you send a fax to a location using a speed dial name the name not the fax number
80. nd in the back of the User s Guide This product may contain remanufactured parts that have been fully tested to meet 100 of original performance specifications Complete the following information You ll need it if you contact your dealer or Hewlett Packard Co DATE OF PURCHASE SERIAL NUMBER FASTKEEHETKE TT YEAR Located on the back of the machine Contents 1 Using the HP OfficeJet Manager 1 1 Introducing the HP OfficeJet Manager 1 2 Running the HP OfficeJet Manager 1 3 Using the HP OfficeJet Manager Help System 1 4 Using the File Menu 0 00 0 00 000000 1 5 Cleaning the Print Cartridge 000 1 5 Using the OfficeJet Setup Menu 0 1 6 Modifying Device Settings 0 1 6 Using Send Fax Setup 0 0 00 000008 1 8 Changing the Header for Your Outgoing Faxes 1 8 Selecting Dialing Mode 004 1 9 Setting Automatic Redial Option 1 9 Setting up Speed Dialing 0 0 0 1 10 Storing Speed Dial Codes for Individuals 1 11 Storing Speed Dial Codes for Groups 1 12 Changing Send Fax Quality 000 1 13 Changing the contrast 000 1 13 Changing the resolution 0 1 13 Using Receive Fax Setup 00 00 0
81. nd size of paper or other media you are printing on The printer options the HP OfficeJet printer displays will depend on your software application The table below provides specific printer commands for some popular software packages Print Setup Commands for Selected Windows Applications Word for Windows 2 0 File Print Setup Word for Windows 6 0 File Print click the Printer button double click the printer click the Close button WordPerfect for Windows 5 2 6 1File Select Printer Quicken 2 for WindowsFile Printer Setup Check Printer Setup Excel 4 0 5 0 7 0File Print Printer Setup Ami Pro 3 0 3 1 File Printer Setup Lotus 1 2 3 Release 4File Printer Setup 3 7 Opening the HP OfficeJet Printer Options 1 When you choose File Print in a Microsoft Word document the Print dialog box appears Printer HP OfficeJet Series 300 Printer on LPT1 Print What Document j Copies j a Cancel Page Range all Options Current Page o Pages Enter page numbers and or page ranges separated by commas For example 1 3 5 12 x an 3 cj 7 T Print fan Pages in Range j 2 Click the Printer button in the Print dialog box to display the Print Setup dialog box Each of the printers available to you is listed p Detault Printer HP OtficeJet Series 300 Printer on LPT1 Local Port Cancel j Printers ti ay E FAX on OFFICEJET e la Haak
82. nu features to revert to their factory settings Settings that contained alphabetic and numeric characters you entered such as header name and number speed dial names and numbers etc have been erased You can continue to operate your HP OfficeJet without the battery How ever if you re enter the menu settings and then turn off the power the settings will be erased again If you want a new battery it can only be replaced by HP s Customer Support Center Record this message then contact the Technical Support Center Refer to Getting Help earlier in this chapter for the appropriate phone number 5 24 Some of my menu settings seem to have reverted to their factory values without my changing them An internal error has caused some or all of the menu features to revert to their factory settings Print the Self Test report and check the Current Settings column to find out which menu settings have reverted to the factory settings Change the settings and re enter data as appropriate For instructions on how to print the Self Test report see chapter 1 I can t receive a fax from my extension phones Your Receive Mode is not set correctly To be able to receive faxes from extension phones change your setup to Auto Incoming calls aren t being answered The Distinctive Ring feature may be turned on when the service is not available in your area or you have not subscribed to it Turn
83. nu map below for instructions on how to clean the print cartridge which you can also do by accessing the File Clean Print Cartridge menu from the HP OfficeJet Manager Use the Left Arrow or Right Arrow button to move to Clean Pen in the front panel menu system Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings Printer Settings Copier Settings Clean Pen 4 14 j Troubleshooting amp Maintenance Troubleshooting sssuusanenurrnurrer errre 5 2 When you need help 0 00 00 0 00008 5 2 Error Notification Beeps Blinking Light Messages 5 8 Understanding the Displayed Messages 5 9 Solving Problems While Printing Faxing or Copying 5 21 Maintaining Your HP OfficeJet 0 0 5 27 Changing the Print Cartridge 5 28 Troubleshooting In this chapter you ll learn how to diagnose and solve problems change the print cartridge and understand the meanings of displayed messages When you need help Review this Troubleshooting section for problem solving information The fastest way to solve most problems is to take the corrective steps outlined in this section Make sure you are operating your HP OfficeJet in the correct environment The HP OfficeJet is not supported with roll over phone systems such as the automatic answering systems often used in large companies voicemail call waiting and
84. nute Resolutionn Normal mode 2 5 ppm Windows Fast mode 3 ppm Presentation mode 600 x 300 dpi with REt DOS print speed Normal mode 600 x 300 dpi Letter quality 167 cps at 10 cpi with REt Draft quality 240 cps at 10 cpi Fast mode 300 dpi Paper Sizes DOS EXI U S letter 8 5 x 11 in Letter quality 600 x 300 dpi U S legal 8 5 x 14 in Draft quality 300 dpi with ink European A4 210 x 297 mm reduction Executive 7 25 x 10 5 in U S No 10 envelope 4 12 x 9 5 in European DL envelope 220 x 110 mm U S transparency 8 5 x 11 in European A4 transparency 210x297 mm Continued on next page Printer Specifications continued Internal Fonts Courier Portrait Orientation Pitch 5 10 16 67 20 cpi Point size 6 12 pt CG Times Portrait Orientation Pitch Proportional Point size 5 6 7 8 10 12 14 pt Letter Gothic Portrait Orientation Pitch 6 12 24 cpi Point size 6 12 pt Univers Portrait Orientation Pitch Proportional Point size 5 6 7 8 10 12 14 pt Courier Landscape Orientation Pitch 10 16 67 20 cpi Point size 6 12 24 pt Letter Gothic Landscape Orientation Point and Pitch 6 12 24 pt for 12 24 cpi 4 75 9 5 19 pt for 16 67 cpi Character Set Support PC 8 HP Roman 8 PC 8 Danish Nor UK ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Nor v 1 ISO 60 Swed Names ISO 11 Spanish ISO 17 ASCII Portug ISO 16 PC 850 ECMA 94 La
85. ode is set to Auto 1 17 Solo Lite US Remote Service If you ve contacted a Hewlett Packard service representative about a problem you may be asked to turn the remote service setting On by clicking the checkbox The factory setting is Remote Service Off Reset it to Off after the problem has been diagnosed Changing the Loaded Paper Size Use OfficeJet Setup Loaded Paper Size to change the size of the paper in the lower paper tray The table below shows the paper sizes that you can use for each HP OfficeJet function Task Valid Paper Sizes Printing Letter Legal A4 Exec Envelope Faxing Letter Legal A4 Copying Letter Legal A4 Letter 8 5 x 11 inches 216 x 279 mm Legal 8 5 x 14 inches 216 x 356 mm A4 8 27 x 11 7 inches 210 x 297 mm Exec 7 25 x 10 5 inches 184 x 267 mm Envelope Either 1 U S No 10 envelopes 4 12 x 9 5 inches 105 x 241 mm or 2 European DL envelopes 220 x 110 mm 8 66 x 4 33 inches 1 18 Solo Lite US Reducing Copies of Originals To make reduced copies of originals select OfficeJet Setup Copy Reduction and slide the mouse down the list of percentages displayed in the drop down menu Release the mouse button after your selection has be highlighted Setting DOS Printing Options To set printing options for DOS software applications choose OfficeJet Setup Printing Options DOS These selections update the HP OfficeJet DOS printing characteristics and any DOS a
86. olling Setup Ring Beep Volume Backup Reception Buttons Beeps Silent Detect Dialing Mode Auto Reduction Auto Redial Distinctive Ring Remote Service 4 12 Scheduling a Fax Follow the menu map below to set up the fax schedule Use the front panel setting to defer sending a fax for up to 24 hours later Note you cannot perform this function from the HP OfficeJet Manager Menu Time Date Header Reports Fax Copy contrast Paper Size Fax Settings Speed Dial Setup Group Dial Setup Phone Setup Send Fax Later Controlling the Appearance of Your Printed Documents Follow the menu map below to modify the printer settings only and not the settings for faxes or copies which you can also do by accessing the OfficeJet Printing Options DOS menu from the HP OfficeJet Manager Refer to chapter 1 for more information on these settings Menu Time Date Header Reports Fax Copy contrast Paper Size Fax Settings Printer Settings Character Set Carriage Return Perf Skip Mode Text Scale Mode 4 13 Changing Copy Reduction Follow the menu map below to reduce your copies which you can also do by accessing the OfficeJet Setup Copy Reduction menu from the HP OfficeJet Manager Menu Time Date Header Reports Fax Copy Contrast Paper Size Fax Settings Printer Settings Copier Settings copy Reduction 100 95 90 85 80 75 Legal to Letter 70 Clean the Print Cartridge Follow the me
87. ou tried to send a fax but your Check your telephone line No dial tone telephone line is not operational connections to the wall jack and to the HP OfficeJet Try again Fax send failed This message is displayed when Send your fax as desired No document there s an error with a fax you scheduled using the Send Fax Later feature It indicates that there was no document in the fax loading tray at the time the fax was scheduled to be sent either reschedule the fax using the Send Fax Later feature or send the fax manually Fax send failed You tried to send a fax but some Try sending your fax again Try again kind a a Saat The fax machine you re sending Cab R ile d an A to may not be ready to PRUG YE Tans mteds receive faxes Try contacting someone at the receiving location Fax to each The HP OfficeJet tried to store a You must send the fax to each number separately document in memory before fax number separately sending it to a group of fax numbers There was not enough memory to store the document This message Has this meaning And requires this action Load document before Start Time You scheduled a fax using the Send Fax Later feature and chose to send it directly from the fax loading tray Load the document in the fax loading tray before the scheduled start time In the meantime you can send faxes as you normally would Memory full You are in the middle of making Press the Start Copy but
88. pes for printing from your PC Pages 3 13 loading paper See also glossy paper loading to print from your PC transparencies loading to print from your PC letterhead paper for printing from your PC 3 3 loading tray for faxing and copying illustrated Foreword ii M margins maximum printable area 6 3 material safety data sheet MSDS 6 7 Menu button 4 3 menu feature list See Self Test report menu layout 1 28 1 31 Menu Settings report 1 28 1 31 sample report Pages 1 29 messages displayed during an error 5 8 Pages 5 9 minus sign See dash Indexiii N number sign with Symbols button 4 5 O Options Menu being notified of errors warnings 1 22 using 1 22 ordering information 6 6 output tray illustrated Foreword ii P paper loading envelopes for printing from your PC Pages 3 13 loading glossy paper to print from your PC 3 2 loading letterhead paper 3 3 loading tips for best printing results 3 3 loading transparencies to print from your PC 3 3 types and weights you can load for printing from your PC 3 2 paper jam while scanning a document to copy 5 13 while scanning a document to fax 5 14 while the printer is busy 5 9 5 19 paper tray illustrated Foreword 1i parallel interface cable for printing how to order 6 6 parentheses with Symbols button 4 5 pause entering during a dialing sequence 4 10 period with Symbols button 4 5 Indexiv Poll
89. ply to you However any implied warranty of merchantability or fitness is limited to the one year duration of this written warranty Regulatory Information The following sections describe product requirements from two different regulatory bodies the Federal Communications Commission FCC U S only and the Canadian Department of Communications DOC Canada only Notice to Users of the U S Telephone Network FCC Requirements This equipment complies with FCC rules Part 68 On this equipment is alabel that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RJ 11C 6 8 The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line may result in failure to ring in response to an incoming call In most but not all areas the sum of the RENs of all devices should not exceed five 5 0 To be certain of the number of devices you may connect
90. pplication that prints afterward will use these settings unless the application s printer driver overrides them Your DOS software application supplies printer drivers for many printer models A printer driver that supports your printer features may already be in your software application Your access to some printer features such as font selection depends on your software application and the printer driver installed Note If you use DOS software applications and Windows applications be sure to exit Windows before running your DOS applications Do not print from the Windows MS DOS Prompt The table below summarizes the choices you can make from the HP OfficeJet Manager for DOS printing Font The character set the printer uses for printing Font Size Normal or Condensed Print Quality Letter highest or Draft quickest Carriage Return Carriage Return CR only or Carriage Return and Line Feed CR and LF Orientation Portrait or Landscape Solo Lite US Do the following before changing any settings on this dialog box Determine if your DOS software application provides a printer driver that you can use Check the printer selection or printer setup menu in your software application for a list of printer models The list below identifies recommended printer driver selections you can use and the type of support that each offers Use this printer driver For this type of printer support HP DeskJet
91. ress shroush P STARTt d Speed Dial and a two digit o a Lo ani 312 tg code number The example shows 5552312 2 ea vale not Start Enter Save Enter another a 1 Yes 2 No 3 Press 1 to enter another fax Enter fax number number 4 Repeat steps 1 and 2 until you ve entered all your fax aes numbers up to 10 fax num then press bers can be entered Then press 2 to quit adding fax numbers 5 Load your document The EEEE bottom line of the display will tell you how many fax roup size numbers will be dialed 3 Press START to send in the example f Group size 3 6 n B sae Start Copy Storing ocument is scanned into Memory used 40 memory then the fax num bers are dialed one at a time in the same sequence in which you entered them i 26 MENU Fax Settings Time Send Fax Later Sending a Fax ata Future If you want to send a fax at a futre time you can schedule it to be sent automatically up to 24 hours later by following the procedure bewlow Do this 1 Press the Menu button to display the menu Press Right Arrow multiple times to move to Fax Set tings Press Enter Save to select Fax Settings Press Right Arrow multiple times to move to Send Fax Later Press Enter Save to select Send Fax Later Press Enter Save to select Setup Enter the time you want the fax to be sent at If you pre viously set the time in A
92. rted during transmittal because the front panel was opened Part or all of the document will need to be resent No dial tone means an absence of a dial tone on the connecting tele phone line Check your connections and try again The number of pages successfully sent or received Note The total number of pages sent is listed in this column if a fax is sent from memory as with faxes scheduled for a future time and group faxes For example 02 02 means that two out of two pages were sent Sent and Received indicates whether the fax was sent or received Poll in means the fax was received after polling another fax machine Poll out the fax was sent to another fax machine that polled yours The date of transmission The time of the transmission The time it took to transmit the fax in hours minutes and seconds A 12 or 15 digit code used by HP service representatives to diagnose send receive problems 1 25 Solo Lite US Printing HP OfficeJet Reports Choose Reports Print Reports to print any of the following reports Samples and explanations for each report are provided at the end of this chapter e Speed Dial This report lists stored speed dial codes names and fax numbers e Menu Settings This report describes the menu layout as well as currently selected settings marked with an asterisk in a hierarchical diagram Self Test This report prints samples of internal fonts lists current and factory
93. solution sharpness of outgoing faxes select one of these options Standard for text only faxes no photographs or graphic illustrations or when the transmission speed is more important than quality Fine to make text and line drawings as sharp as possible It may take longer to send a fax e Photo to capture images containing different shades of gray or color such as photographs This selection causes documents to be scanned as halftone images Using Do this these buttons For this display 1 Press the Resolution button Resolution RESOLUTION once to display the current L j resolution setting which is Standard marked with an asterisk The example shown is Standard 2 Press Resolution multiple Resolution times until the setting you puerta want is displayed The ne example shown is Photo 3 Press Enter Save to select the Resolution RESOLUTION setting you displayed Note Ph i that an asterisk denotes your ot new selection Auto Apr 23 96 10 30 AM 4 Press Enter Save to return to Enter Save Read the Ready display ee 2 e Adjusting the Contrast Fax Copy Contrast The Fax Copy Contrast setting affects the lightness and darkness of your outgoing faxes and copies as they are scanned Change the Contrast setting before faxing or copying Either use the HP OfficeJet Manager OfficeJet Setup Send Fax Quality dialog box described in chapter 1 or the front panel instructions
94. st 30 Faxes Automatic Lo Error only Send or error Send only Menu Settings ot Self Test Print Demo Print All Speed Dial One Touch Fax Copy Contra Normal Lighten Darken Paper Size Letter 8 5x11 in A4 210x297mm Legal 8 5x14 in Exec 7 25x10 5 in Envelopes Fax Setting Speed Dial Setup Group Dial Setup HORE Setup Rings to Answer el On Off Ring Beep x Volume Soft Loud Button Beeps On Off Dialing ae Tone Pulse Auto Redia On Off nia Off On 1 29 Solo Lite US Send Fax Later Polling Set up Backup one Silent De tect Auto Reduc tion Error Correc oil eed tion Printer Set tings Character Set Carriage Re turn Perf Skip Mode Text Scale Mode Orientation Printer Font Print Quality Remote Ser vice Setup Cancel Send Receive Send On Off Off On Off On On Off PC 8 HP Roman 8 PC 8 Danish Nor UK ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Nor v 1 ISO 60 Swed Names ISO 11 Spanish ISO 17 ASCII Portug ISO 16 PC 850 ECMA 94 Latin 1 HP legal CR only CR and LF On Off Off On Portrait Landscape Normal Condensed Letter Draft Off On 1 30 Solo Lite US Printer Status Ready Offline
95. t See the illustration for the previous message Close the front panel by pressing it down firmly until it snaps into place Reload the document Open cover Load pen No print cartridge is loaded in the HP OfficeJet Load a print cartridge using the instructions in Changing the Print Cartridge later in this chapter Note If you get this message after recently installing a print cartridge try removing it and reloading it Make sure you have removed both pieces of tape from the print cartridge and there is no excessive adhesive left on the side of the cartridge Also make sure you have pushed the print cartridge fully forward in the carriage Out of ink Replace pen The print cartridge in the HP OfficeJet is out of ink If you have the Backup Reception feature turned on in the menu On is the factory setting your incoming faxes will be stored in memory until you replace the print cartridge You can continue to print from your PC for a while but your print quality may suffer and eventually you will get blank pages Replace the print cartridge as soon as possible using the instructions in Changing the Print Cartridge later in this chapter If the memory fills to capacity before you replace the print cartridge the HP OfficeJet won t be able to receive faxes and the Fax reception disabled message will display alternately with this message Note If you get this message after recent
96. t all times b Keep new print cartridges in their sealed packages at room temperature until you are ready to use them c Do not turn off the HP OfficeJet before printing is complete e Use a soft cloth moistened with water to wipe dust smudges and stains off of the HP OfficeJet s exterior case e The inside of the HP OfficeJet does not require cleaning Keep fluids away from the interior of the HP OfficeJet 5 27 Changing the Print Cartridge 1 Open the front panel then the top cover 2 Pull the print cartridge toward you until it releases and snaps forward 3 Lift the print cartridge out of its cradle 5 28 4 Open the print cartridge box and container then grasp the print cartridge by the green top and remove the cartridge from the container Gently remove both pieces of tape blue and white covering the ink nozzles and vent hole CAUTIONS 1 If you don t remove the white tape you deplete the ink in the cartridge prematurely 2 Be careful not to touch the ink nozzles or the copper contacts Fingerprints may damage them Remove both pieces of tape 5 Place the print cartridge down into the cradle as shown Align the green arrow on the cartridge top with the green dot on top of the cradle 6 Push the green arrow toward the green dot until the cartridge snaps into place 7 Close the top cover then close the front panel Be sure to close the front panel
97. t cartridge After 60 seconds gently remove the water from the print cartridge with a lint free damp cloth Then reinstall the print cartridge and try printing again You may need to print a few pages before the ink resumes a continuous flow CAUTION Do not clean the print cartridge unnecessarily it will shorten the life of the print cartridge 4 Ifthe print quality remains poor install a new print cartridge If the problem persists see Getting Help earlier in this chapter I think the nozzles on my print cartridge are Use the instructions in the previous symptom Print cartridge has dried ink on the nose clogged The last page of The HP OfficeJet is Press the Load Eject button or wait for a my file wasn t waiting to see if there is few minutes and your last page will be printed more data coming before released After five minutes has passed and releasing the last page the HP OfficeJet has not received any more data the last page of your file will be printed Parts of my The Windows driver for Before you print your document make sure documents are the HP OfficeJet has a the entire document is visible in the Print being clipped minimum top margin of Preview of your Windows application You when I print from 0 33 in 8 4 mm anda may need to increase the my Windows minimum bottom margin bottom margin setting for your footer e g application of 0 67 in 17 mm from 0 5 to 0 7 5 23
98. th highest print quality This mode prints more slowly than Normal mode for all documents Normal Documents with letter quality printing Normal is the default print quality setting EconoFast Documents with draft quality printing EconoFast prints faster and uses less ink 3 9 Option Use Whenever You Need To Print HP Premium Orientation Portrait Across the width of the page letter style Portrait is the default Orienta tion setting Landscape Across the length of the page spreadsheet style Media Plain Paper On bond or photocopy paper and envelopes Plain Paper is the default Media setting Transparency On HP Premium Transparency Film If you are printing more than one page the printer waits several minutes between printing transparencies to allow time for the ink to dry Transparency In high humidity where ink on transparencies may dry slowly The printer Extra Dry stops printing after each transparency You may want to Time remove each transparency from the printer OUT tray before restarting printing Click OK in the dialog box to restart printing HP Glossy On HP Premium Glossy Paper If you are printing more than one page Paper the printer waits several minutes between printing sheets to allow time for the ink to dry HP Glossy In high humidity where glossy pages may dry slowly The printer stops Paper Extra printing after each sheet You may want to remove each sheet from the Dry Time print
99. the error message Refer to Getting Help earlier in this chapter for the appropriate phone number 5 18 This message Has this meaning And requires this action SYSTEM ERROR A serious error has occurred that nnn may require servicing In some Turn power off on cases the error can be cleared by turning off the power then turning it on again Turn the power off then turn it on again If the message is no longer displayed the problem has been solved and you can continue using your HP OfficeJet normally If the message continues to be displayed after powering off and on there s an internal problem that requires servicing Please record the 3 digit error number in the message then contact HP s Customer Support Center to service your HP OfficeJet Refer to Getting Help previously in this chapter for the phone number Turn power off Clear print jam he A serious print jam has occurred Turn off the power to the HP OfficeJet Remove the output tray and pull out all wrinkled or torn pieces of paper from the paper path Also remove wrinkled or torn pieces of paper from the paper tray Next replace the output tray and turn on the power If this message is displayed frequently contact HP s Customer Support Center for help CAUTION Any faxes stored in memory will be deleted when you turn the power off 5 19 This message Has this meaning And requires this action W
100. tin 1 HP Legal Paper Input Output Trays Input Tray 100 sheets at a paper weight lt 20 lb 75 g m or 20 envelopes U S No 10 or European DL Output tray 100 sheets at a paper weight lt 20 Ib 75 g m Paper Weight 16 to 36 lb 60 to 135 g m Printing Margins U S letter size paper Top margin 1 0 mm 1 0 mm Bottom margin 10 5 mm 0 6 mm Left margin 6 4 mm 1 0 mm Right margin 6 4 mm 1 0 mm European A4 size paper Top margin 1 0 mm 1 0 mm Bottom margin 10 5 mm 0 6 mm Left margin 3 4 mm 1 0 mm Right margin 3 4 mm 1 0 mm These numbers represent the maximum print able area for this device However your printer driver may create a smaller printable area Printer Command Language HP PCL Level 3 Printer I O Interface Parallel Centronics Vertical Alignment 0 002 in Scalable TrueType Fonts for Microsoft Windows Arial Black CG Goudy Old Style Phyllis Graphite Light CG Poster Bodoni Lucida Casual Gill Sans Shadow Milestone Font Signet Round hand and PL Benguiat Frisky Software Compatibility Microsoft Windows 3 1 Windows 95 operating system Also compatible with a range of DOS applications HP DeskJet 520 5 10 500 6 3 Fax Specifications Compatibility CCITT Group 3 Transmission Speed ITU T Test Image 1 Coding Schemes MH MR and MMR Modem Speed 9600 7200 4800 and 2400 bps Image Memory ITU T Test Image 1 F
101. ting a Pause in a Speed Dial Number 4 10 Setting Up a Speed Dial Group 4 10 Controlling Sounds 0 02 e eee eee eee 4 11 Selecting Tone or Pulse Dialing Mode and Setting Automatic Redial 0 4 11 Using Receive Fax Setup 0 00 00 00s eee 4 12 Changing the Receive Mode 04 4 12 Setting the Number of Rings to Answer Setting Automatic Reduction Setting Backup Reception Enabling Silent Detect Enabling Remote Service Enabling Distinctive Ring 4 12 Scheduling a Fax ses sri s5 base e bees eee eb eee eee 4 13 Controlling the Appearance of Your Printed Documents 4 13 Changing Copy Reduction 000 4 14 Clean the Print Cartridge 0 000 4 14 When and How to Use the Front Panel In this chapter you will learn to modify device settings that control the management tasks of the HP OfficeJet using the front panel buttons Menu maps are provided to step you through the procedures They have been included in the same order and carry the same titles as the HP OfficeJet Manager menu options explained in chapter 1 Use the front panel buttons only if you are unable to access the same menu options using the HP OfficeJet Manager software program 4 2 Using the Menu Buttons The figure below provides a quick overview of how to use the front panel buttons with the menu system Press
102. to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in this manual for warranty or repair information Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state s public utility commission public service commission or corporation commission for more information This equipment includes automatic dialing capability When programming and or making test calls to emergency numbers Remain on the line and brie
103. to show the desired number then click on the number Answering machines also have a rings to answer feature If you have an answering machine connected according to scenario 3 in the Installation Guide make sure the number of Rings to Answer in this dialog box is set to a higher number than that of your answering machine The HP OfficeJet listens while the answering machine plays its greeting If the HP OfficeJet detects fax tones it will cut off the answering machine and receive the fax 1 15 Solo Lite US Setting Automatic Reduction The Automatic Reduction setting automatically reduces each page of your incoming fax to fit the paper loaded in the tray The Factory setting is Automatic Reduction On To turn it off remove the check from the checkbox The two scenarios below demonstrate what happens if you turn auto reduction on or off Example 1 You receive a fax on legal size paper but have letter size paper loaded in the HP OfficeJet With Auto Reduction On the page will be a 75 reduction of the legal size original With Auto Reduction Off the legal size original will be split into two pages Example 2 You receive a fax on letter size paper and also have letter size paper loaded in the HP OfficeJet With Auto Reduction On each page you receive may be reduced slightly With Auto Reduction Off the page may be split into two pages The HP OfficeJet cannot print on the bottom 1 2 inch of the page so a fax that fil
104. ton The Press START multiple copies of a document HP OfficeJet will make a single and the memory is full copy of your document Memory full The HP OfficeJet tried to store a Press the Stop button If there s Press STOP document into memory before an error condition to correct it faxing it to multiple locations or will be displayed If no error at a future time Either there s a message is displayed you can received fax in memory waiting assume that this document is too for an error condition to be large to fit into memory and you corrected before it can be will need to send it to one printed or this document is too location at a time large to fit into the memory of the HP OfficeJet Open cover The document you loaded for If the document is not jammed Clear copy jam copying was either loaded remove it and reload it improperly or jammed while being scanned If the document is jammed open the top of the front panel pull the top ledge toward you and remove the document Close the front panel by pressing it down firmly until it snaps into place Reload the document 5 13 This message Has this meaning And requires this action Open cover Clear fax jam The document you loaded for faxing was either loaded improperly or jammed while being scanned If the document is not jammed remove it and reload it If the document is jammed open the top of the front panel pull the top ledge toward you and remove the documen
105. ution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The connecting arrangement code for this equipment is CA11A The Load Number for the HP OfficeJet LX is 4 0 6 11 The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop or circuit which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all devices does not exceed 100 6 12 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la class B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada 6 13 Index Symbols period exlamation point comma apostrophe O parentheses amp ampersand number sign at sign dash asterisk slash equals sign _ underscore 4 5 dash to enter a 3 second pause while dialin
106. utton No action is required while copying was in progress Delayed fax You have already scheduled a Wait until after the delayed fax pending delayed fax Only one delayed has been sent then set up the fax can be scheduled at a time next one If you want to cancel the first delayed fax instead select Send Fax Later then select Cancel Send Delete this fax You pressed the Stop button Press 1 to stop receiving and 1 Yes 2 No while a fax was being received or delete the fax or press 2 to printed continue receiving and printing the fax Fax cancelled fax number The bottom line displays the fax number you were sending to or receiving from when the fax was cancelled The fax could have been cancelled because of one of the following 1 You pressed the Stop button 2 You lifted the front panel 3 You removed the document while it was being scanned 4 The document jammed while it was being scanned If you intentionally cancelled the fax no action is required If not you should resend the entire document Note It s possible that part of your document was successfully transmitted but if you are unable to check with the person you were sending to resend the entire document This message Has this meaning And requires this action Fax failed from fax number A communication error between your HP OfficeJet and the sending fax machine resulted in a failed transmission The fax number of the sending fax
107. various repair options available In most cases you should receive a replacement HP OfficeJet within 24 hours of your call To avoid printing problems and ink spillage please remove the print cartridge before repackaging and shipping the HP OfficeJet U S Customer Resources Organization Telephone Support Hours of Number Provided Operation Local Support 800 243 9816 Help in locating 24 hours per day Press 1 nearest HP authorized 7 days per week dealer HP Audio Tips 800 333 1917 Pre recorded help 24 hours per day 24 hour automated support service Press 3 messages for common questions and information on other HP customer resources 7 days per week HP FIRST Fax 24 hour automated support service 800 333 1917 Detailed product support information on common software applications and troubleshooting tips all sent by facsimile 24 hours per day 7 days per week HP Download Service real time access over modem 208 344 1691 Electronic download of HP product information troubleshooting hints and updated HP printer driver information 24 hours per day 7 days per week U S Customer Resources Organization Telephone Support Hours of Number Provided Operation CompuServe 800 524 3388 Must Interactive dialog with 24 hours per day be a subscriber Ask worldwide HP 7 days per week for agent 51 customer community CompuServe connect for the
108. will be displayed In the example above the name Public Images Inc not the number is displayed Result OK indicates the fax was successfully transmitted Stop means you pressed the STOP button to cancel the fax No answer means the receiving fax machine did not answer Call the recipient to make sure the fax machine is ready to receive faxes Busy indicates the receiving fax machine is busy and you should try again later or set Auto Redial to On to allow the phone number to be redialed automatically up to five times 1 24 Solo Lite US Heading Result continued Pages Type Date Time Duration Diagnostic Description Error means the fax failed during transmission due to an error Try again and or contact the recipient to ensure the fax machine is ready to receive faxes If receiving a fax ask the sender to retransmit it Jammed means the loaded paper jammed while being drawn into the machine for faxing or copying Open the front panel by pulling the top ledge of the panel toward you remove the paper jam and close the front panel Resume faxing or copying No document means the document scheduled for faxing at a later time with the Send Fax Later feature was not there Power fail means the power failed during send or receive mode details of which are recorded in the Power Fail report See Power Fail Report at the end of this chapter Cover open means the fax was abo
109. with 24 hours per day prompt type GO worldwide HP 7 days per week To become a subscriber call 1 800 524 3388 and HPPER CompuServe connect customer community for the exchange of ask for agent 51 charges apply to information caller Internet HP ftp site _ ftp address Information on 24 hours per day ftp ftp hp com html products printer 7 days per week officejet html drivers and support software for anyone with ftp access to the Internet HP Canada Quebec Eastern Assistance with repair 8 00 am 8 00 pm Customer Support Canada and exchange program EST Center 1 800 361 9790 information Weekdays Ontario Western Canada 1 800 268 1221 HP Canada Customer 5150 Spectrum Way e Mailing address 8 30 am 5 00 pm Information Center Mississauga for correspon Weekdays Ontario Jenice L4W 5G1 1 800 387 3867 e Pre sales product information e Help in locating nearest HP au thorized dealer Obsolete Product Support fee based support 1 800 999 1148 25 00 fee per call U S Visa or MasterCard Post warranty assistance on product questions and the most common software applications 7 00 am 6 00 pm MST Mon Tu Th Fri 7 00 am 4 00 pm MST Wed 5 7 Error Notification Beeps Blinking Light Messages The HP OfficeJet notifies you with sound beeps a blinking See Display light and a message under the following conditions For this error cond
110. y HP Reorder Number Centronics Parallel Interface Cable shielded High Capacity InkJet Print Cartridge Media HP Premium Transparency Film U S Letter HP Premium Transparency Film European A4 HP Premium Glossy Paper U S Letter HP Premium Glossy Paper European A4 HP OfficeJet Series 300 User s Guide HP OfficeJet Series 300 Installation Guide HP DeskJet 500 Series Technical Reference Guide HP C2950A or HP C2951A 51626A 51636F 51636G 51636H 51636J C4661 90001 C4661 90031 C2170 90099 6 6 Obtaining a Material Safety Data Sheet MSDS You can obtain the current MSDS for the print cartridge HP Part No 51626A used in the HP OfficeJet Series 300 by mailing a request to this address in the USA Hewlett Packard Direct Marketing Organization Bldg 51LSE P O Box 58059 Santa Clara CA 95051 8059 Warranty Information This warranty gives you specific legal rights You may also have other rights which vary from state to state or province to province One Year Limited Warranty Hewlett Packard warrants the HP OfficeJet Series 300 against defects in materials and workmanship for a period of one year from receipt by the end user During the warranty period Hewlett Packard will at its option either repair or replace products that prove to be defective Replacement products will be remanufactured units Should Hewlett Packard be unable to repair or replace the product within a reason
111. yed Messages 5 9 Solving Problems While Printing Faxing or Copying 5 21 Maintaining Your HP OfficeJet 00 0 5 27 Changing the Print Cartridge 5 28 6 Referente ictal caine neck ese iiae e iE 6 1 Product Specifications 0 0 0 0 eee eee eee 6 2 Ordering Information 0 0 0 00 0002 eee 6 6 Obtaining a Material Safety Data Sheet MSDS 6 7 Warranty Information 00 0 0 eee eee 6 7 One Year Limited Warranty 0 6 7 EXclUSlONS 3 250 500 gsc pba aek hase uke eo ae ge 6 7 Warranty Limitations 000000 6 8 Regulatory Information 000005 6 8 Notice to Users of the U S Telephone Network FCC Requirements 0 0 eee eee eee eee 6 8 Electromagnetic or Radio Frequency Interference FCC Requirements 00 00 00 eee eee ee 6 10 Notice to Users of the Canadian Telephone Network DOC Requirements 6 11 iii If You Don t Read Anything Else We know you ll want to get started using your HP OfficeJet as quickly as possible and this short section shows you how with a summary of the basic information and procedures If you have questions about any of this information consult the online help or the appropriate chapter in this manual Later you may find this section useful when you need a quick reminder of a procedure Below is a

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