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HP 1220 Plain Paper Inkjet Fax

1. Even though the paper length adjuster is fully extended make sure that the input tray itself is pushed all the way in Chapter 3 Load paper or transparency film or load originals 9 HP Fax 1200 Series Set the paper type After you have loaded paper or film in the unit select the new paper type Change this setting whenever you change the type of paper or film For more information see Recommended paper type settings for copying On the front panel press Menu Press 1 and then press 2 Press until the appropriate type appears Nme Press ENTER to choose the displayed paper type Recommended paper type settings for copying These settings are set using the Paper Type option For Use Copier paper or letterhead Plain Paper HP Bright White Inkjet Paper Plain Paper HP Premium Inkjet Transparency Film Transparency HP Premium Inkjet Rapid Dry Transparency Film RapidDry Trans HP Premium Photo Paper Photo Paper HP Premium Inkjet Paper Premium Inkjet HP Premium Inkjet Heavyweight Paper Premium Inkjet HP Iron On T Shirt Transfers Tron On HP Premium Inkjet Brochure Paper glossy Brochure Glossy HP Premium Inkjet Brochure Paper matte Brochure Matte Change the paper size The unit lets you change the paper size for copying and faxing For faxing your change remains in effect until you change it again To switch to a different paper size do the following 1 On
2. Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works Safety Information WARNING Toprevent fire orshock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock WARNING Potential Shock Hazard 1 Read and understand all instructions in the Setup Poster 2 Use only a grounded electrical outlet when connecting the unit to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Telephone lines can develop hazardous voltages To avoid electrical shock do not touch the contacts on the end of the cord or any of the sockets on the HP OfficeJet Replace damaged cords immediately Never install telephone wiring during a lightning storm 5 Observe all warnings and instructions marked on the product 6 Unplug this product from wall outlets and telephone jacks before cleaning 7 Donotinstall or use this product near water or when you are wet 8 Install the product securely on a stable surface 9 Install the product in a protected location where no one can step on or trip over the line cord and where the line cord wil
3. print cartridges align 38 clean 38 clean contacts 38 order 67 replace black 32 replace color 35 problems 41 Q quality copy 14 R receive fax 22 fax from older machine 28 redial busy or unanswered number 24 reduce a copy 15 automatic in fax 27 regulatory information 68 replace black cartridge 32 color cartridge 35 reports generate automatically for fax 22 generate manually for fax 23 reprint faxes 30 resolution change for fax 23 Rings to Answer setting 58 s save fax numbers 24 schedule cancel scheduled fax 21 fax 21 Self Test Report 31 send color fax 20 delay fax 21 fax to multiple recipients 21 forward faxes 28 settings answer mode 58 basic fax 57 Best copy quality 14 copy a photo 17 copy quality 14 copy speed 14 darken a copy 15 enlarge a copy 15 Index HP Fax 1200 Series factory default 17 Fast copy quality 14 fax header 57 lighten a copy 15 Normal copy quality 14 paper type for copy 10 reduce a copy 15 restore factory default for fax 30 Rings to Answer 58 save copy 16 text enhancement 16 time and date 57 setup additional information 57 sound volume adjust 28 specifications copy 65 environmental 67 fax 65 miscellaneous 67 paper 66 physical 67 power 66 speed copy 14 speed dialing 24 create group settings 25 create individual settings 25 delete settings 26 edit existing groups 26 set up 24 start copy 14 fax 20 stop a copy 18 support services 61 T telephone li
4. 57 set time and date 57 set up speed dialing 24 fax back features 27 forward faxes 28 front panel button descriptions 1 copy from 14 language change 39 front panel messages 41 G group speed dial settings create 25 edit 26 H help access 3 HP Customer Support 61 HP Distribution Center 63 HP papers tips on loading 9 l individual speed dial settings create 25 initiate copy 14 fax 20 input tray load paper 7 introduction copy 13 fax 19 74 J jam clear 41 L language change for front panel 39 legal size original copy 18 legal size paper tips on loading 9 lighten copy 15 load originals 11 paper or transparency film 5 tips 9 log error codes 44 M maintain the unit 31 margins print 66 messages change front panel language 39 front panel 41 multiple recipients create groups 25 send fax to 21 N Normal copy quality 14 number of copies set in copy 16 O off hook dialing 24 order print cartridges 67 overview copy 13 fax 19 P paper avoid jam 11 change default size for copy or fax 10 HP 5 jam 41 load 7 recommended choices 5 recommended for copying 6 tips on loading 9 paper size change for copy or fax 10 paper type set 10 paper type settings for copy 10 phone numbers support services 61 Photo Mode 17 photos copy 17 poll a fax machine 28 Power Save Mode time 40 print Index fax reports 22 faxes stored in memory 30 margins 66 Self Test Report 31
5. Redial Pause 5 Enter the person s or company s name and then press ENTER For more information see Enter text 6 After Add Another appears press 1 for Yes if you want to set up another number or press 2 for No to exit Create group speed dial settings This feature lets you create a distribution list of up to 20 individual speed dial entries so that you can send a fax to all of them at the same time You can create up to 100 varies by model entries individual and group To use afax number in a group speed dial entry it must already be assigned an individual speed dial entry Only individual speed dial entries can be used a group cannot be assigned to another group When you fax a paper document using the front panel and enter a speed dial entry that is assigned to a group a copy of the fax is sent to each individual in the group 1 Press Menu 2 Press 4 and then press 2 3 Choose one of the following e fthis is your first group the first unassigned number appears Press ENTER to select it e fthis is not your first group 12 New 2 Edit appears Press 1 to create a new group The first unassigned number appears Press ENTER to select it After Add 1 appears press Speed Dial 5 Enterthe number that corresponds to the fax number you want to include in the group The selected number and corresponding name appear on the display 6 Choose one of the following uu Chapter 5 Use the fax features 25 HP Fa
6. Self Test Report to check the status of the print cartridges If you notice missing lines or gaps in the patterns clean the cartridges If the problem persists you may need to replace your print cartridges Are you using the right type of paper for your project If the paper you are using is too fibrous the ink may not cover the print surface Make sure you are using a paper that is appropriate for your unit Pages of a fax I received are missing Do you have paper in the input tray Load paper and make sure there is only one type of paper in the input tray e Was the fax sent correctly Check with the sender The original may not have been loaded correctly into the sending fax machine u Chapter 7 Troubleshoot your unit 53 HP Fax 1200 Series eee 54 Issue What You Should Do Pages of a fax I sent are missing e Did each page of your original get picked up from the ADF Sometimes pages are missing because two or more pages of your original fed into the ADF at the same time Try sending the fax again and make sure each page feeds separately Is something wrong with the receiving fax machine Check with the recipient The receiving fax machine may have a problem Paper does not get picked up from the input tray Parts of a fax I received are cut off Parts of a fax I sent are cut off If the unit has run out of paper or there are only few sheets remaining load more pap
7. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RJ 11C The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line may result in failure to ring in response to an incoming call In most but not all areas the sum of the RENs of all devices should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look els
8. determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Increase the separate between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Pursuant to Part 15 21 ofthe FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment DOC statement D claration de conformit Canada Le present appareil numerique n emet pas de bruitis radioelectriques depassant les limits applicables aux appareils numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Reg
9. do not work for off hook dialing Press Menu 2 Press 6 and then press 3 redial if busy or 4 redial if unanswered 3 Press to switch between Off and On 4 Afterthe state that you want appears press ENTER To redial the last fax number immediately press Redial Pause Set up speed dialing 24 You can store fax numbers that you use frequently by assigning them numbers that can be used in speed dialing from the front panel This lets you dial those numbers quickly using the front panel s Speed Dial button and a one or two digit number You can create up to 100 varies by model individual and group speed dial entries The first 10 speed dial entries are also automatically assigned to the one touch speed dial buttons on the left side of the front panel 0 Cnu Chapter 5 Use the fax features HP Fax 1200 Series MEME LL Create individual speed dial settings Use this setting to enter fax numbers that you will reuse frequently You can create up to 100 varies by model numbers individual and group 1 Press Menu and then press 4 4 Speed Dial Setup appears briefly followed by 1 Individual Speed Dial 2 After 1 Individual Speed Dial appears press ENTER The first unassigned speed dial entry appears on the display 3 Press ENTER to select the displayed speed dial entry 4 Enterthe fax number to assign to that number and then press ENTER TIP To enter a two second pause within a number sequence press
10. fax in the tray to be sent later Press 2 if you want to leave the original in the ADF Be sure the original is loaded prior to its scheduled send time Cancel a scheduled fax You can cancel a fax stored in memory or one that is currently in progress e To cancel a fax from memory press Menu press 2 and then press 2 again Wait until the Cancel message appears and then press 1 for Yes e To cancel a fax that is in progress press Cancel De Chapter 5 Use the fax features 21 HP Fax 1200 Series EE Receive a fax Depending on how you set up your HP Fax you will either receive faxes automatically or manually For more information see Set the answer mode Your HP Fax is automatically set to print received faxes If you receive a legal size fax and your HP Fax is not currently set to use legal size paper the unit automatically reduces the fax so that it fits on the paper that is loaded Receive a fax manually Before manually receiving a fax to your HP Fax we recommend that you remove any originals from the ADF so that they are not accidentally processed 1 Verify that Auto Answer is turned off The light next to Auto Answer is off when the feature is disabled Press the Auto Answer button to turn it on or off 2 When your HP Fax rings pick up the handset of a telephone that is on the same telephone line as your HP Fax 3 Ifyou hear fax tones press START FAX Black or Color or if you are receiving from an e
11. of its slot 3 Remove the new black print cartridge the thinner one from its packaging and being careful to touch only the black plastic gently remove both the green pull tab and blue tape covering the nozzles t_ m 32 Chapter 6 Maintain the unit HP Fax 1200 Series aT CAUTION Do not touch the gold colored contacts 4 Push the new black cartridge firmly down into the slot on the right The print cartridge label should be facing you after the cartridge is inserted T Chapter 6 Maintain the unit 33 HP Fax 1200 Series Ee 5 94 Lower the print cartridge latch down onto the top of the cartridge and push down until the latch locks firmly into place After you are done both cartridges should be in place and the latches should be closed If you are also replacing the color cartridge perform the steps outlined in Replace the color print cartridge before continuing Close the top cover After the message appears in the front panel display press ENTER to align the cartridge A page prints to confirm alignment You can either discard or recycle this page _ _ s Chapter 6 Maintain the unit HP Fax 1200 Series 00 Replace the color print cartridge Follow these steps to replace the cartridge 1 Turn on the unit and open the top cover The carriage moves to the center of the unit 2 After the carriage stops moving flip up the print cartridge latch on the left gra
12. restore default settings 17 speed 14 stop 18 T shirt transfer 18 credit card fax using 24 customer support 61 D darken a copy 15 default settings change for copy 16 language 39 restore factory copy settings 17 restore factory fax settings 30 delay fax 21 detect faxes from older fax machines 28 dial tone 59 distinctive ringing 29 E edit speed dial groups 26 enhance text 16 enlarge a copy 15 error codes 44 Error Correction Mode ECM 26 F factory settings 17 30 Fast copy quality 14 fax adjust sound volume 28 answer mode 58 assign speed dial numbers 24 automated reports 22 basic settings 57 cancel scheduled fax 21 change Answer Ring Pattern 29 change contrast 24 change resolution 23 confirm send 20 control appearance 23 create group speed dial settings 25 create individual speed dial settings 25 delay send 21 delete speed dial settings 26 73 HP Fax 1200 Series mwa detect old fax machines 28 distinctive ringing 29 enter text 58 Error Correction Mode ECM 26 fax back features 27 forward faxes 28 in color 20 introduction 19 load originals 5 manual reports 23 other configurations 59 poll another machine 28 print reports 22 receive manually 22 redial busy or unanswered number 24 reports print 22 reprint faxes stored in memory 30 restore default settings 30 rings to answer 58 save numbers 24 schedule send 21 send 20 send fax to multiple recipients 21 set automatic reduction 27 set the header
13. rr Rr Rp R9 RA SE ER EE 31 Print a Self Test Report 0 0 cee a 31 Work with print cartridges 32 Replace the black print cartridge 32 Replace the color print cartridge _ 35 Align the print cartridges 38 Clean the print cartridges _ 38 Clean the print cartridge contacts 38 Change the front panel country or language 39 Change the Power Save Mode time 40 7 Troubleshoot your unit 41 Clear a paper jam ssssseessee RR lr 41 Front panel messages nen 41 Identify error codes on the Log 44 Additional troubleshooting tips 46 8 Additional setup information 57 Set basic fax settings using the front panel 57 Set the date and time u as uyaq usse eese lb dm 57 oet the fax hieader iss Rea eae x Rache RR EUR RR LR once je heed aes 57 Enter text EET 58 Set the answer mode lslsslseseee ne 58 Set the Rings to Answer setting 58 Check for dial tone i scrie saia 0020s sedes
14. started and use the product to full advantage the Setup Poster which provides installation guidelines for setting up and configuring your unit and this guide the Basic Guide which provides detailed information on using the fax and copy features troubleshooting assistance and general support information If you have Internet access you can get help from the HP Web site at www hp com This Web site also provides user forums and answers to frequently asked questions s ss s Chapter 2 Get help HP Fax 1200 Series eee MEN LL LLL 4 Chapter 2 Get help 3 Load paper or transparency film or load originals Your unit is designed to copy onto a variety of transparency films and paper types weights and sizes It is important however that you choose the right paper and make sure that it is not damaged Your original must use at least the minimum margin settings supported by your unit For more information see Margins Review recommended paper choices Use paper that accepts ink well to produce the best results We recommend that you test a variety of paper types before buying large quantities Find a paper type that produces the results you want and that is easy to purchase HP Premium Inkjet papers are designed for the best results Paper that is too thin has a slick texture or stretches easily can feed improperly through the unit s paper path Paper that is heavily textured or does not accept ink well ca
15. status of the last fax sent 2 Log which lists approximately the last 40 faxes sent and received 3 Speed Dial List which lists your individual and group numbers It also prints a One touch Dialing Overlay page You can cut out this image and attach it to the one touch speed dial pad located on the left side of the front panel 4 Menu Settings which lists in outline form the entire menu system and indicates the current and default settings For a detailed map of the various settings that are available and how to get to them see the chart on the inside of the back cover of the Basic Guide 5 Self Test Report which prints a self test report For more information see Print a Self Test Report 6 Automatic Reports Setup which jumps to the automatic reports setting described in Generate automated reports 3 After the report that you want appears press ENTER Control how faxes look when sent to a recipient Your HP Fax lets you change the resolution and contrast of documents that you are sending Your changes remain in effect until you change them again NOTE The copy settings do not affect faxing and the fax settings do not affect copying Change resolution Resolution affects the transmission speed and quality of faxed documents 1 Press Resolution 2 Press G gt to scroll through the available options until the one you want appears Your HP Fax only faxes at the highest resolution supported by the receiving fax If
16. the feature is enabled Press the Auto Answer button to turn it on or off V N Press Menu Press 5 and then press 3 After Answer on Ring appears press G gt to scroll to the desired number of rings After the number you want appears press ENTER 20 r Chapter S Additional setup information HP Fax 1200 Series MEME LL Check for dial tone Before using the fax features verify that the connections are correctly established 1 PressStart Fax Black or Color and listen for a dial tone 2 Ifyou do not hear a dial tone check the connections 3 Press Cancel to hang up Use other configurations with your fax features If you are using an office equipment configuration other than the standard configuration explained on your Setup Poster check the following topics for additional information Use voice mail If you use voice mail from the phone company that is you dial a phone number and press buttons on your phone to hear messages you must be available to respond to incoming fax calls unless you subscribe to a distinctive ring service Choose one of the following e Ifyou want your HP Fax to respond automatically whenever you answer the phone and hear fax tones verify that Auto Answer is enabled The light next to Auto Answer is on when the feature is enabled Press the Auto Answer button to turn it on or off If you pick up the phone and hear fax tones stay on the line until your HP Fax connects and then hang
17. the phone does work try reconnecting the HP Fax to the telephone outlet using a different phone cord Are you using an Integrated Services Digital Network ISDN service The HP Fax is a Group 3 fax machine It is not designed for direct connection to an ISDN service You can use the HP Fax with an ISDN service by connecting it to an analog telephone port also called an R interface on an ISDN terminal adapter con Chapter 7 Troubleshoot your unit HP Fax 1200 Series n Issue What You Should Do Output contains streaks or lines Output is faded or colors are dull e Is the paper loaded correctly in the input tray Make sure the input tray is not overfilled The paper must fit within the guides Make sure the guides do not inhibit how the paper moves Remove the stack of paper and then tap the stack on a hard even surface Fan the stack replace the stack in the input tray and then push it back into place Do the print cartridges need to be cleaned or replaced Print a Self Test Report to check the status of the print cartridges If you notice missing lines or gaps in the patterns clean the cartridges If the problem persists you may need to replace your print cartridges If you are using the copy features do you have the Lighter Darker feature adjusted correctly Use the Lighter Darker button to make adjustments Dothe print cartridges need to be cleaned or replaced Print a
18. to 80 RH non condensing Non operating Storage Temperature Range 40 to 70 C 40 to 158 F Physical specifications Height 9 25 in 235 mm Width 19 251 in 4898 mm Depth 14 63 in 372 mm Weight 22 Ib 9 98 kg Additional specifications Memory 4 0 MB ROM 8 0 MB RAM Noise levels per ISO 9296 Sound Level Copying Sending Fax Sound Power LwAd 6 1 B A or lower 5 9 B A 1B 10dB Sound Pressure LpAm 52 dB A or lower 52 dB A operator position standing Certifications Safety CE UL cUL NOM EMC CE VCCI VSMI FCC C Tick Order print cartridges Print Cartridges HP Reorder Number HP black print cartridges 51645A 51645G HP color print cartridges C6578A C6578D If you have Internet access you can get more information from the HP Web site at www hp com Chapter 10 Technical information 67 HP Fax 1200 Series wawww Regulatory information The following sections describe product requirements from various regulatory agencies Notice to users of the U S telephone network FCC requirements This equipment complies with FCC rules Part 68 On this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalent Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment
19. up Set the Rings to Answer setting described under Set the Rings to Answer setting higher than the number of rings selected for your voice mail system This allows your voice mail system to answer your voice calls e Ifyou do not enable Auto Answer and you answer a phone and hear fax tones press 123 on your phone to accept the fax With Auto Answer off you must be available to respond to the incoming call otherwise your HP Fax cannot receive faxes Use an answering machine not available for direct connection If you use an answering machine that is you press buttons on a separate machine to hear your phone messages and it is not available for connection to your HP Fax verify that Auto Answer is disabled on the front panel The light next to Auto Answer is off when the feature is disabled Press the Auto Answer button to turn it on or off Chapter S Additional setup information 59 HP Fax 1200 Series eee 0 COHEN 60 Chapter 8 Additional setup information HP Fax 1200 Series eee _ 64 Chapter 9 Use Hewlett Packard s support services Technical information The following specifications are subject to change without notice Copy specifications Digital image processing Up to 99 copies from original Digital zoom from 25 to 400 600 by 600 dpi scan resolution Copy speeds vary according to the complexity of the document Speed cpm Print Resolution dpi Best Blac
20. 4 and then press 3 3 Press G gt until the individual or group entry that you want to delete appears and then press ENTER Use Error Correction Mode ECM 26 ECM eliminates data lost due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion Phone charges are unaffected or may even be reduced on good phone lines On poor phone lines ECM increases sending time and phone charges but sends the data much Chapter 5 Use the fax features HP Fax 1200 Series rw more reliably Turn ECM off the default setting is on only if it increases phone charges substantially and you are willing to accept poorer quality in exchange for reduced charges 1 Press Menu 2 Press 6 press 7 and then press ENTER 3 Press G gt to switch between Off and On 4 After the state that you want appears press ENTER Set automatic reduction This setting determines what your HP Fax does if it receives a fax too large for the default paper size With this setting on the default the image is reduced so that it fits on one page With this feature off the information that will not fit on the first page is printed on a second page 1 Press Menu 2 Press 6 press 5 and then press ENTER 3 Press to switch between Off and On 4 After the state that you want appears press ENTER Use fax back features Some companies offer a fax back service that allows you to
21. Answer feature set correctly Check the extension lines green light next to the Auto Answer button in the front panel If the light is off the HP Fax will not automatically answer the phone when it rings For more information see Set the answer mode Is the HP Fax connected to the phone system correctly Verify that the phone cord is firmly connected to the port on the phone fax line connector For more information see Check for dial tone Is the telephone wall outlet working properly Try connecting a working telephone and phone cord into the wall outlet you are using for the HP Fax If the phone does not work call your local phone company for service If the phone does work try reconnecting the HP Fax to the telephone outlet using a different phone cord e Do you have a telephone answering machine on the same phone line If your HP Fax is on the same phone line as an answering machine you may need to change the number of rings For more information see Use an answering machine not available for direct connection 50 Chapter 7 Troubleshoot your unit HP Fax 1200 Series Issue What You Should Do Incoming calls are not being answered Is the Auto Answer feature turned on Verify that the green light next to the Auto Answer button on the front panel is on If the light is off the HP Fax will not automatically answer the phone when it rings For more information se
22. C EMC Directive 89 336 EEC and the R TTE Directive 1999 5 EC and carries the CE marking accordingly European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 7031 14 3143 SS Chapter 10 Technical information 71 HP Fax 1200 Series eee 200 O 72 Chapter 10 Technical information Index A address book send faxes to groups 25 set up speed dialing 24 adjust sound volume for fax 28 align print cartridges 38 answer mode Auto Answer 58 Answer Ring Pattern 29 automatic reduction 27 B Best copy quality 14 black cartridge replace 32 broadcast a fax 21 busy number redial automatically 24 buttons front panel description 1 C calling card fax using 24 cancel copy 18 scheduled fax 21 cartridges align 38 clean 38 clean contacts 38 order 67 replace black 32 replace color 35 certifications 67 change black cartridge 32 color cartridge 35 clean cartridges 38 exterior case 31 print cartridge contacts 38 clear paper jam 41 color cartridge replace 35 color fax 20 contrast change for fax 24 copy change default settings 16 darken 15 enhance text 16 enlarge 15 initiate 14 introduction 13 legal size original 18 lighten 15 load originals 5 Index HP Fax 1200 Series 0 OEEEEEENNER number of 16 paper type settings 10 photo 17 quality 14 recommended paper choices 6 reduce 15
23. HP Fax 1200 Series Your Basic Guide Copyright Hewlett Packard Company 2001 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Publication number C8461 90231 Printed in U S A Germany or Singapore Windows and Windows NT are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett Packard Company Hewlett Packard assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in the Technical information section It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first e Governmental paper or documents Passports Immigration papers
24. JJIIA G eoueuu3 1X9 3216 Jedeq e ed 19060 80011 otoug 92ueu9jurew Z dnjes xejpooueApy 9 dnjes XeJ o1seg dnjes jeig peeds g Hoday junq e suonounJ xeJj z 00166 doo L nus Xe4 dH Visit the HP All in One Information Center It s everything you need to get the most value from your HP Fax Technical Support Supplies and Ordering Information Project Tips Ways to Enhance Your Product www hp com 2001 Hewlett Packard Company Printed in the U S A Germany or Singapore C8461 90231
25. The left patterns are for the black cartridge the right patterns are for the color cartridge If there are gaps in the lines clean the print cartridges for more information see Clean the print cartridges e Print cartridge fill patterns If any of the lines are not solid that is they contain gaps or streaks one of the cartridges may be low on ink Replace the appropriate cartridge and perform another self test e Margin indicators The lines on each side the top and the bottom of the page show the print margins SS Chapter 6 Maintain the unit 31 HP Fax 1200 Series Work with print cartridges The print cartridges have microscopic nozzles that can clog when exposed to the air for more than a few minutes The unit is designed to prevent nozzles from drying out when it is idle and when it is turned off using the On button located on the front panel A print cartridge that is not used for long periods of time can also clog resulting in a noticeable decrease in print quality To unclog the nozzles clean the print cartridges For more information see Clean the print cartridges Replace the black print cartridge Follow these steps to replace the cartridge 1 Turn on the unit and open the top cover The carriage moves to the center of the unit 2 After the carriage stops moving flip up the print cartridge latch on the right grasp the top of the old print cartridge the thinner one and pull it up and out
26. asting the fax must fit into your HP Fax s memory otherwise an error occurs 1 Initiate the process from the front panel For more information see Send a fax 2 Press Speed Dial and enter the group speed dial entry TIP If the speed dial is one of the first 10 speed dials you can also just press the corresponding button on the one touch pad located on the left side of the front panel For more information see Set up speed dialing 3 To begin faxing press START FAX Black Send a fax later Your HP Fax lets you schedule a black and white fax to be sent later for example when telephone lines are not as busy to a single recipient or group When the specified time is reached your fax is automatically sent as soon as a connection can be made 1 Press Menu 2 Press 2 and then press 2 again 3 After Enter send time appears use the keypad to enter the time at which you want the fax sent and then press ENTER 4 After Enter fax number appears enter the fax number of the recipient or select the group and press ENTER 5 After Store fax now appears choose one of the following e Presslto store the fax in memory Load the original in the ADF and press ENTER Your HP Fax scans the original into memory and retains it until the specified delivery time at which time it faxes it to the selected recipient or group If the fax is too large for the memory you will be prompted to either send fewer pages at a time or leave the
27. c sana awu Madagascan X px od eed 24 Use off hook dialing to use a credit or calling card 24 wawas Contents i HP Fax 1200 Series eee Redial a busy or unanswered number automatically 24 set up speed diallnig x eck ee irit nre x sasa hq box RC aged ee RR KR TR RATS REA 24 Create individual speed dial settings _ 25 Create group speed dial settings 25 Add or remove recipients from groups 26 Delete speed dial settings 26 Use Error Correction Mode ECM ssesseee eee 26 Set automatic reduction isa qua aa eq uwa e e E A rn 27 Use fax back features isses eser RR RE RR ga gas 27 Detect faxes received from older machines 28 Forward faxes to another number llileeee eA 28 Poll another fax machine 28 Adjust sound volume 1 28 Change the Answer Ring Pattern distinctive ringing 29 Restore the factory default settings 30 Reprint the faxes in memory 30 6 Maintain the unit 31 Clean the exterior case siis
28. call a number and automatically receive a fax in return To use this feature you must dial using a phone connected to the back of your HP Fax Follow the individual company s instructions for requesting a fax back I Chapter 5 Use the fax features 27 HP Fax 1200 Series Detect faxes received from older machines This feature lets you receive faxes from older fax machines that do not emit a fax signal These silent models represent less than 5 of fax machines in use Leave this setting off unless all the following are true we 4 You are having trouble receiving a fax from an older machine Your answering machine is connected directly to your HP Fax and Auto Answer is enabled the light on the front panel is on Press Menu Press 6 and then press 8 Press G gt to switch between Off and On After the state that you want appears press ENTER Forward faxes to another number Fax forwarding allows you to send a fax that you receive to another fax number 1 2 3 Press Menu Press 2 and then press 3 Follow the messages that appear on the display Poll another fax machine This feature lets your HP Fax ask another fax unit for the fax it has waiting The other unit must be set for polling and have a fax ready to send 1 2 Press Menu Press 2 and then press 4 4 Polling to Receive appears briefly followed by Enter fax number After Enter fax number appears enter the fax number and
29. carriage jam and then press Enter e Are you using the unit for the first time Make sure that you have removed all packing materials from the unit e Are you using the print cartridges for the first time Make sure that you have removed the protective tape from the nozzles on both cartridges and make sure that the latches are closed e Is there a paper jam Clear the jam For more information see Clear a paper jam Do the print cartridges need to be cleaned or replaced Print a Self Test Report to check the status of the print cartridges If you notice missing lines or gaps in the patterns clean the cartridges If the problem persists you may need to replace your print cartridges e Did you try to add paper to the input tray while the unit was in use Remove the paper turn off the unit and unplug the power cable from the back Wait a few seconds plug in the power cable and turn the unit on Original jam Clear jam and then press Enter Your original is jammed in the automatic document feeder ADF Clear the jam For more information see Clear a paper jam Out of paper Load paper and then press Enter Do you have paper in the input tray Load paper and make sure there is only one type of paper in the input tray Is the back door off If you removed the back door to clear a paper jam replace it Paper jam Clear jam and then press Enter Paper is jammed in the unit Clear the
30. ctory default settings The factory default settings are restored Perform special copy jobs In addition to supporting standard copy jobs your unit supports special jobs such as copying photos This section describes the settings that you should select prior to pressing the Start Copy button Copy a photo Photo Mode temporarily turns Text Enhancements off and Enhance Light Colors on for optimal copying of a photo You do not have to adjust these settings yourself 1 2 3 4 Press Menu Press 1 and then press 1 again Press G gt to switch between Off and On With Photo Mode On visible press ENTER to select it A filled circle indicates the selected state If you are using photo paper do the following e Press Menu e Press 1 and then press 2 Press G gt until Photo Paper appears and then press ENTER to select it For more information see Recommended paper type settings for copying l Chapter 4 Use the copy features 17 HP Fax 1200 Series eee Prepare a color T shirt transfer Use the Mirror feature to reverse text and images so that they appear backwards on the output After the transfer is ironed onto a T shirt the picture appears properly on the shirt Original Mirror TIP We recommend that you practice applying a T shirt transfer on an old garment first Press Menu 2 Press 1 and then press 2 Press until Iron On appears and then press ENTER to select it Selecting this option auto
31. d displays Power Save On in the front panel display You can exit this mode by pressing any button on the front panel Your unit is automatically set to enter power save mode after 12 hours Follow these steps if you want the unit to enter this mode earlier 1 Press Menu 2 Press 7 and then press 5 3 Press G gt until the desired time appears and then press ENTER OOOO O n aoI rr aaa 40 Chapter 6 Maintain the unit Troubleshoot your unit This section provides procedures and tips for resolving issues that you may encounter while working with your HP Fax Clear a paper jam Follow these steps to clear a paper jam e Ifthe paper has jammed where it enters the unit take the edge of the paper and gently pull the paper out the front of the unit e Ifthe paper has crumpled and jammed in the back of the unit unlock and remove the back door Gently pull the paper out of the rollers Replace and lock the back door e Ifthe paper has jammed where it exits the unit grasp the leading edge of the paper and pull the paper out through the output tray NOTE If you turned the unit off before clearing the paper jam turn it back on and then restart your copying job Front panel messages This section identifies some of the messages that may appear in the front panel display Message What You Should Do Black or Color ink low Press Replace the print cartridge at your earliest Enter to continue convenience For mo
32. dge Did you enter the correct number Check the number you are entering and then try to send the fax again Did you check the Log Check the Log to find out more about the failure The Log contains error codes for many common fax transmission errors For more information about the Log see Generate manual reports For more information about error codes see Identify error codes on the Log Group is empty The group does not contain any members Ink out soon Black or Color ink out soon Press Enter to continue Replace the print cartridge immediately For more information see Work with print cartridges Insert black or color cartridge Is the print cartridge installed correctly The print cartridge is either not installed or is installed incorrectly Remove and reinsert the cartridges making sure to snap them into their holders Did you remove the protective tape from the print cartridge Gently remove both the green pull tab and blue tape covering the nozzles on the print cartridge Memory full press Enter There is probably a paper jam Clear the jam For more information see Clear a paper jam TT Chapter 7 Troubleshoot your unit HP Fax 1200 Series r Message What You Should Do Not allowed Select Speed Dial then Start You have pressed an incorrect key combination Enter the speed dial number and then press Start Open door Clear
33. e Set the answer mode Is the HP Fax connected to the phone system correctly Check that the phone cord is firmly connected to the port on the phone fax line connector For more information see Check for dial tone Is the telephone wall outlet working properly Try connecting a working telephone and phone cord into the wall outlet you are using for the HP Fax If the phone does not work call your local phone company for service If the phone does work try reconnecting the HP Fax to the telephone outlet using a different phone cord Do you have a telephone answering machine on the same phone line If your HP Fax is on the same phone line as an answering machine you may need to change the number of rings For more information see Use an answering machine not available for direct connection Are you using an Integrated Services Digital Network ISDN service The HP Fax is a Group 3 fax machine It is not designed for direct connection to an ISDN service You can use the HP Fax with an ISDN service by connecting it to an analog telephone port also called an R interface on an ISDN terminal adapter Ink is not filling the text or graphics completely Is the paper type set correctly When using special papers make sure you select the corresponding paper type settings Do the print cartridges need to be cleaned or replaced Print a Self Test Report to check the status of the print cartridges If you no
34. e Korean telephone network ed Boi HAS sS SE UG AACA FHAS MAE uE ASA ASS n Chapter 10 Technical information HP Fax 1200 Series Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name and Address Hewlett Packard Company 16399 West Bernardo Drive San Diego CA 92127 1899 USA declares that the product Product Name HP Fax 1200 Series Model Number s C6747A C8664A EU Aust New Zealand only Product Options 1220 C8461 1220xi C8462 conforms to the following Product Specifications Safety EN60950 1992 A1 A2 A3 A4 and All TEC60950 1991 A1 A2 A3 and A4 UL1950 3rd Edn 1995 CSA22 2 No 950 3rd Edn 1995 NOM 019 SCFI 1993 EMC CISPR22 1997 EN55022 1998 CISPR24 1997 EN55024 1998 EN55024 1 1998 TEC 61000 4 2 1995 EN61000 4 2 1995 TEC 61000 4 3 1995 EN61000 4 3 1996 TEC 61000 4 4 1995 EN61000 4 4 1995 TEC 61000 4 5 1995 EN61000 4 5 1995 TEC 61000 4 6 1996 EN61000 4 6 1996 TEC 61000 4 8 1993 EN61000 4 8 1993 TEC 61000 4 11 1994 EN61000 4 11 1994 TEC 61000 3 2 1995 EN61000 3 2 1995 TEC 61000 3 3 1995 EN61000 3 3 1995 AS NZS 3548 1992 Taiwan CNS13438 FCC Part 15 Class B ICES 003 Issue 2 VCCI 2 Telecom TBR21 1998 EG201 121 1998 Supplementary Information The Product herewith complies with the requirements of the Low Voltage Directive 73 23 EE
35. e receiving fax machine stopped accepting pages 383 The telephone connection was lost 390 391 There was a communication error with the receiving fax machine Additional troubleshooting tips This section lists some additional issues that you may encounter while using your unit Issue What You Should Do Copies are too dark or too light e Do you have the Lighter Darker feature adjusted correctly Use the Lighter Darker button to make adjustments Are you copying a photo Use Photo Mode for the best photo quality Date or time on the front panel Has the HP Fax been disconnected from power When display is incorrect you turn the HP Fax off it saves the date and time settings as long as it is plugged into a power supply Without power the date and time is saved for three days For more information see Set the date and time 46 a Chapter 7 Troubleshoot your unit HP Fax 1200 Series n Issue What You Should Do Fax transmission is slow e Does your fax contain a lot of graphics Complex faxes take longer to send because the data has to transfer over the phone line Do you have a noisy phone line connection A noisy connection may affect transmission speed e Are you using a high resolution Use Standard to achieve the fastest transmission e Are you faxing in color Color faxes require more data to be transmitted Is something wrong with the receiving fax
36. er in the input tray If you have paper in the input tray remove it tap the stack against an even surface and then reload it To continue your job press ENTER e Was the fax sent correctly Check with the sender The original may not have been loaded correctly into the sending fax machine e Are you using the Automatic Reduction option This option reduces the size of incoming faxes up to 50 If you are receiving a legal size fax it is reduced to fit on letter sized paper For more information see Set automatic reduction e Are the paper guides positioned correctly The paper guides should be close to the edges of the paper in the input tray but must not bend the paper Remove the paper move the left guide all the way to the left insert the paper move the front guide to the correct position for the paper you are using and move the left guide to the edge of the paper Are you sending a fax larger than letter size Some fax machines cannot accept faxes larger than letter size Make sure the receiving fax machine can accept the page size you are using Chapter 7 Troubleshoot your unit HP Fax 1200 Series Issue What You Should Do Parts of original do not appear or are cut off Is your original positioned correctly Check the location of your original Is the original larger than the paper size in the input tray Verify that you are copying to the same size paper as the origina
37. er than HP Premium or Premium Rapid Dry Heavyweight paper other than HP Premium Multiple part forms or label stock w Chapter 3 Load paper or transparency film or load originals HP Fax 1200 Series W Load the input tray with letter legal or A4 size paper For best results adjust the paper settings each time you change paper types For more information see Set the paper type 1 Pulloutthe bottom input tray and slide the paper width and length adjusters to their outermost positions 2 Tap the stack on a flat surface to even the edges of the paper and then check the paper for the following e Make sure it is free of rips dust wrinkles and curled or bent edges e Make sure all the paper in the stack is the same size and type unless you are working with photo paper 3 Insert paper into the input tray print side down and letterhead or top of page first until it stops eee Chapter 3 Load paper or transparency film or load originals 7 HP Fax 1200 Series 4 Slide the paper width and length adjusters in until they stop at the edges of the paper and be sure that the paper stack lies flat in the input tray and fits under the tab of the paper length adjuster 5 Push the input tray back in until it stops F ur 8 Chapter 3 Load paper or transparency film or load originals HP Fax 1200 Series r 6 To prevent legal or A4 size paper from possibly falling off the tray pull out the output tray ex
38. ewhere in this manual for warranty or repair information Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state s public utility commission public service commission or corporation commission for more information This equipment includes automatic dialing capability When programming and or making test calls to emergency numbers Remain on the line and explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evening NOTICE The FCC hearing aid compatibility rules for telephones are not applicable to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin atthe top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or other individual sending the message and the telephone number ofthe sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other numbe
39. ex max 45 10 200 gsm Transparency film N A 35 Maximum capacity Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the tray frequently Paper sizes Type Size Paper Letter 8 5 by 11 in 216 by 279 mm Legal 8 5 by 14 in 216 by 356 mm Executive 7 25 by 10 5 in 184 by 279 mm A4 8 27 by 11 7 in 210 by 297 mm A5 5 8 by 8 3 in 148 by 210 mm B5 7 2 by 10 1 in 182 by 257 mm Cards 3 by 5 in 76 by 127 mm 4 by 6 in 102 by 152 mm 5 by 8 in 127 by 203 mm A6 105 by 148 5 mm Custom 3 by 5 in up to 8 5 by 14 in 77 by 77 up to 216 by 356 mm Automatic document feeder ADF capacities Type Weight Quantity Letter 16 to 24 Ib 20 A4 16 to 24 Ib 20 Supports plain paper and most HP special papers Does not support photo papers transparency film envelopes or labels Power specifications Power consumption 50W maximum Source Input Voltage 100 to 240 VAC grounded Input Frequency 50 to 60 Hz e Current 1A maximum Figures are based on using the AC adapter that came with your unit HP part number 0950 2880 66 _ aT Chapter 10 Technical information HP Fax 1200 Series Environmental Specifications Recommended Operating Temperature Range 15 to 35 C 59 to 95 F Allowable Operating Temperature Range 5 to 40 C 41 to 104 F Humidity 1596
40. for your special documents HP Greeting Cards HP Glossy Greeting Cards and HP Textured Greeting Cards allow you to make your own greeting cards HP Restickable Inkjet Stickers can be used to create repositionable kids stickers They are easy to stick and easy to remove Available in square or round shapes they are made with HP Bright White Paper to allow vibrant colors and crisp text HP Professional Brochure Paper is matte or glossy coated on both sides for two sided use It is the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars Recommended paper choices for copying Copy originals onto premium inkjet papers that improve the quality of the copies you make For copying we recommend the following 16 to 36 lb 60 to 135 gsm copier paper or letterhead HP Bright White Inkjet Paper HP Iron On T Shirt Transfers HP Greeting Cards Glossy Greeting Cards or Textured Greeting Cards HP Premium or Premium Heavyweight Inkjet Paper HP Premium or Premium Rapid Dry Inkjet Transparency Film HP Premium Photo or Premium Plus Photo Paper HP Restickable Inkjet Stickers For copying we do not recommend the following Any size paper other than letter A4 or legal Paper heavier than 36 10 90 gsm or lighter than 16 Ib 60 gsm Paper with cutouts or perforations Photo paper other than HP Premium Photo Envelopes Transparency film oth
41. front panel keypad Press the keypad numbers that correspond to the letters of a name ABC These letters correspond to this number and so on Press a button multiple times to see a letter first in uppercase and then in lowercase JKL To get this character J j K k L 5 Press 5 this many times 1 2 3 4 5 6 7 After the correct letter appears press and then press the number that corresponds to the next letter in the name Asain press multiple times until the correct letter appears To insert a space press Space To enter a symbol such as press Symbols repeatedly to scroll through the list of available symbols If you make a mistake press to clear it and then make the correct entry After you are done entering text press ENTER to store your entries Set the answer mode To set the answer mode choose one of the following If you want your HP Fax to answer every fax call automatically verify that Auto Answer is enabled The light next to Auto Answer on the front panel is on when the feature is enabled Press the Auto Answer button to turn it on or off If you want to answer fax calls manually turn Auto Answer off Set the Rings to Answer setting This setting tells your HP Fax how many rings should occur before it answers an incoming call Follow these steps to change the Rings to Answer setting manually To use this feature Auto Answer must be enabled The light next to Auto Answer is on when
42. full size original select Full Page 91 For more information on your unit s margins see Margins Press Menu Press 1 and then press 9 Press ENTER to select Reduce Enlarge Press G gt to scroll through the available options After choosing an option press ENTER to select it FW ND If you chose Custom press to decrease the percentage or G gt to increase it TIP If you press and hold either key the number changes first in increments of one and then in increments of five You can also enter the percentage using the keypad 7 Press ENTER to use the option you selected Lighten or darken a copy Use Lighter Darker to adjust the lightness and darkness of the copies you make 1 Press Lighter Darker The range of values appears as a circle on a scale on the display 2 Press co to lighten the copy or to darken it The circle moves to the left or right depending on the button you press 3 Press ENTER to use the setting you selected II Chapter 4 Use the copy features 15 HP Fax 1200 Series EE Enhance text Use Text Enhancements TE to sharpen the edges of black text It is turned on by default It is automatically turned off if you select Photo Mode Turn TE off only if Stray dots of color surround some text on your copies Large black typefaces look splotchy not smooth Thin colored objects or lines contain black sections Horizontal grainy or white bands appear in light to medium gray a
43. he number of copies 16 Change settings for all future copy jobs 16 Restore the factory default copy settings 17 Perform special copy jobs u l saa asas u s aa RI 17 Copy a pholo 2 scritta x e RR ARRIERE BUR UR aun Su wee Seeds 17 Prepare a color T shirt transfer _ 18 Copy legal size originals _ 18 SLOP COPYING 2 a l u PSl c 18 5 Use the fax features n n RR 19 Enable fax confirmation stees sur 0 0 20 Senda fax zy u eoo Eu sme awa De Anes cored Wee re ha kaqa ae a egos 20 Broadcast a fax to multiple recipients 21 Send a fax later secati ss cede eae Wine hy Bese bona RUN DU Gasp goals mah d 21 Cancel a scheduled fax saa oe eg m tmn kn 21 Receive afak zc itches dot uus Hed Sus HER ER ERU RR E EO d aue Pad 22 Receive a fax manually asss sssi sassa e 22 Printteports i unire nel bah a Esc A ed GaGa er pongo tube a uhu has Eon 22 Generate automated reports 22 Generate manual reports 1 23 Control how faxes look when sent to a recipient 23 Change resoll ttion crsa nhc see eed eee ee eee ee Daa RUE RR Ren eee 23 Change contrasts uu Luce ete dia
44. hese options All Rings Single Rings Double Rings Triple Rings and Double amp Triple After the ring pattern that the phone company established for this number appears press ENTER TIP We recommend that you use Double Rings or Triple Rings If you have an answering machine on this phone line on any phone number set the answering machine to answer after four or more rings You want your HP Fax to answer before the answering machine otherwise your HP Fax will not receive fax calls Your unit is automatically set to answer after one ring If you want to change the number of rings after which your HP Fax answers do the following e Press Menu press 5 and then press 3 e Press to select a number of rings that is fewer than the number you set on your answering machine in step 6 e After the number of rings you want appears press ENTER I Chapter 5 Use the fax features 29 HP Fax 1200 Series Restore the factory default settings Your HP Fax lets you restore the original fax settings to what they were when you purchased it This procedure is for restoring only the original fax settings It does not affect the settings for the copy feature nor does it erase any speed dial entries that you created 1 Press Menu 2 Press 7 and then press 3 3 Press ENTER to restore the factory default settings Reprint the faxes in memory Your HP Fax can store a limited number of fax pages in its memory with the number of
45. idges have moved to the center unplug the power cord from the back of the unit T_T Chapter 6 Maintain the unit HP Fax 1200 Series nn 3 Follow these steps to clean each print cartridge e Remove the cartridge from the holder e Dip a clean cotton swab into distilled water and squeeze any excess water from the swab e Grasp the cartridge by its sides or top e Clean the contacts Place the cartridge back into the holder 4 Close the top cover and plug in the unit Because you removed a print cartridge from its holder the unit will need to realign the cartridges 5 After the message appears in the front panel display press ENTER to align the cartridge A page prints to confirm alignment You can either discard or recycle this page Change the front panel country or language The following steps help you change the language and country for your unit 1 Press Menu 2 Press 7 and then press 6 3 Follow the instructions that appear in the front panel display Using the keypad enter the number that corresponds to the desired country or language and then confirm your selection SS Chapter 6 Maintain the unit 39 HP Fax 1200 Series wawaman Change the Power Save Mode time The bulb in your unit remains on for a specified period so that the unit is immediately ready to respond to your request When the unit has not been used within that specified period of time it turns the bulb off to preserve power an
46. image or portion of an image is very faint it may not fax if the contrast setting is too light For more information see Change contrast e Was there an error Check the front panel display for any error messages 1 Chapter 7 Troubleshoot your unit 55 HP Fax 1200 Series EE 56 Issue What You Should Do The print carriage is stalled e Is the unit on Look at the front panel display if the display is blank the unit is off or check for green lights on the front panel Check the connections e Are you using the unit for the first time Make sure that you have removed all packing materials from the unit e Are you using the print cartridges for the first time Make sure that you have removed the protective tape from the nozzles on both cartridges e Is there a paper jam Clear the jam For more information see Clear a paper jam Do the print cartridges need to be cleaned or replaced Print a Self Test Report to check the status of the print cartridges If you notice missing lines or gaps in the patterns clean the cartridges If the problem persists you may need to replace your print cartridges Did you try to add paper to the input tray while the unit was in use Remove the paper turn off the unit and unplug the power cable from the back Wait a few seconds plug in the power cable and turn the unit on a Chapter 7 Troubleshoot your unit Additional setup informat
47. information see Use an answering machine not available for direct connection Do you have a phone company voice mail or messaging service connected to your phone line Verify that you have set up the unit correctly to accommodate voice mail For more information see Use voice mail HP Fax will not turn on e Did you check the connection to the unit Make sure the power cord is firmly connected to both the unit and the power adapter Plug the power cord into a grounded power outlet surge protector or power strip If you are using a power strip make sure the power strip is on Try plugging the unit directly into the power outlet Test the power outlet to make sure it is working Ifyou have plugged the unit into a switched outlet make sure the switch is on e Did you press On too quickly The unit may not respond if you press On too quickly Press the On button slowly CAUTION If the unit still does not turn on it may have a mechanical failure Unplug the unit from the power outlet and contact HP s cs 48 Chapter 7 Troubleshoot your unit HP Fax 1200 Series TT Issue What You Should Do I am having problems connecting to another fax machine e Did you dial the number correctly Verify that the number you have is correct and that you entered it correctly For example you might need to dial a 9 to access an outside phone line e Is the HP Fax connec
48. ion This section provides assistance in setting fax header information and resolving configuration issues The standard installation instructions are provided in your Setup Poster Retain the poster in case you need to refer to it at a later time Set basic fax settings using the front panel NOTE NOTE Inthe U S regulations require that your name and number appear on every fax The minimum settings that we recommend are described in the following topics Set the date and time Follow these steps to set the date and time 1 2 3 On the front panel press Menu Press 5 and then press 1 After Enter date appears enter the date and time using the keypad Use only the last two digits for the year After you are done the date and time appear on the display Set the fax header Follow these steps to enter your name and fax number QU fr WwW om In Hungary the subscriber identification code fax header can be set or changed only by authorized personnel For more information contact your authorized HP dealer On the front panel press Menu Press 5 and then press 2 Enter your name using the guidelines provided in the next section Enter text Using the keypad enter your fax number After you finish entering your fax number press ENTER Chapter S Additional setup information 57 HP Fax 1200 Series eee 58 Enter text The following list provides tips for entering text using the
49. jam For more information see Clear a paper jam Paper too narrow Load wider paper and then press Enter The paper you have loaded is not the correct size Faxing and copying require letter legal or A4 size paper Power Save On The unit has not been used recently Press any button on the front panel or load originals in the ADF 0 Chapter 7 Troubleshoot your unit 43 HP Fax 1200 Series Message What You Should Do Press Enter to align cartridges If you have installed new print cartridges or removed and reinserted a cartridge you must align them to ensure excellent print quality After you insert a cartridge press ENTER Receive failed The HP Fax could not receive a fax Reload document and then restart job Your unit cannot load the original from the ADF Remove the original make sure it does not have any staples paper clips or bent edges and make sure that it is of arecommended paper type Reload the original in the ADF and then restart the job Remove and check black or color cartridge Is the print cartridge installed correctly One or both of the print cartridges is not installed or is installed incorrectly Remove and reinsert the cartridges making sure to snap them into their holders Did you remove the protective tape from the print cartridge Gently remove both the green pull tab and blue tape covering the nozzles on the p
50. k 4 600 by 600 Color 1 600 by 600 Normal Black 6 600 by 600 Color 5 600 by 300 Fast Black 11 300 by 600 Color 8 600 by 300 Fax specifications Walk up color fax 80 speed dials with 10 one touch keys K1220 is up to 90 page memory and K1220xi is up to 100 page memory based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution will take longer and use more memory 20 page automatic document feeder ADF Automatic redial busy redial Confirmation and activity reports CCITT ITU Group 3 fax with Error Correction Mode 33 6 Kbps transmission 3 seconds page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution will take longer and use more memory Broadcast to 20 locations Delayed faxing 300 dpi Photo dpi Fine dpi Standard dpi Black 300 by 300 200 by 200 200 by 200 200 by 100 Color 200 by 200 200 by 200 200 by 200 200 by 200 Chapter 10 Technical information 65 HP Fax 1200 Series Margins Top Bottom Left Right U S letter or legal 07 in 46 in 24 in 24 in 1 8 mm 10 9 mm 6 1 mm 6 1 mm ISO A4 07 in 46 in 13 in 13 in 1 8 mm 10 9 mm 3 4 mm 3 4 mm Paper specifications Paper tray capacities Type Paper Weight Input Tray Output Tray Plain paper 16 to 24 Ib 150 50 60 to 90 gsm Cards 110 lb ind
51. l This problem is most common when trying to copy a legal size original onto letter size paper Verify that you have selected the proper paper size for your project Make sure that you have loaded the correct paper size in the input tray and that the input tray is properly installed Arethe paper guides positioned correctly The paper guides should be close to the edges of the paper in the input tray but must not bend the paper Remove the paper move the left guide all the way to the left insert the paper move the front guide to the correct position for the paper you are using and move the left guide to the edge of the paper Problems copying a gray or pastel original Do you have the Lighter Darker feature adjusted correctly Use the Lighter Darker button to make adjustments Several pages advance at the same time Is the paper loaded correctly in the input tray Make sure the input tray is not overfilled The paper must fit within the guides Make sure the guides do not inhibit how the paper moves Remove the stack of paper and then tap the stack on a hard even surface Fan the stack replace the stack in the input tray and then push it back into place The fax I sent was blank when it was received Did you place your original print side down You must place the original print side down in the ADF For more information see Load originals Do you have the contrast set too light If an
52. l not be damaged 10 If the product does not operate normally see the online Troubleshooting Help 11 No operator serviceable parts inside Refer servicing to qualified service personnel 12 Use in a well ventilated area HP Fax 1200 Series Contents 1 Review your unit s front panel 1 2 G thelp sere er RR RR ERR EE bea ie ee eee eas 3 3 Load paper or transparency film or load originals 5 Review recommended paper choices 5 HP papis deua on eR RE hasa Qu Siya Samiq eaters TR e aces 5 Recommended paper choices for copying 6 Load the input tray with letter legal or A4 size paper 7 Review tips for loading specific types of paper 9 oet The paper type Su u aure e u opto EUN EORR RORIS RE GP Wee Ren mU eae 10 Recommended paper type settings for copying 10 Change the papersize T usss eee e Rega RE ee be 10 Load originals 1 54 nues E prd u ae ek ee ee ee asses 11 Avoid paperjams sssssselle lr len 11 4 Usethe copy features 13 Make Copies TRU 14 Increase copy speed or quality 14 Reduce or enlarge a copy ssssleelee tees 15 Lighten or darken a copy isulseeseeeseesee eee 15 Enhance text usus uu T Rise ARDET WORD DR na s si s mala 16 Set t
53. machine Check with the recipient The receiving fax machine may have a problem Faxes are received but are not printing Faxes print out slanted e Was there an error Check the front panel display for any error messages Do you have paper in the input tray or is there a paper jam If the unit runs out of paper or becomes jammed incoming faxes are stored in memory After loading paper or clearing a jam print the faxes stored in memory If the memory becomes full the unit will stop answering calls For more information see Reprint the faxes in memory e Is the paper feeding properly from the input tray Make sure the input tray is not overfilled The paper must fit within the guides Make sure the guides do not inhibit how the paper moves e Was the fax sent correctly Check with the sender The original may not have been loaded correctly into the sending fax machine Chapter 7 Troubleshoot your unit AT HP Fax 1200 Series eee Issue What You Should Do HP Fax does not answer in the e Have you selected the desired number of rings You number of rings I would like can change the number of rings after which your HP Fax answers a call For more information see Set the Rings to Answer setting e Do you have a telephone answering machine on the same phone line If your HP Fax is on the same phone line as an answering machine you may need to change the number of rings For more
54. matically turns Mirror on Copy legal size originals Your unit lets you copy legal size originals 1 Load your original For more information see Load originals 2 Make sure that legal size paper is loaded in the input tray and that the paper size is set to Legal for more information see Change the paper size 3 Press START COPY Stop copying You can stop a copy job that is currently in progress gt On the front panel press Cancel OOOO UU 18 Chapter 4 Use the copy features Use the fax features Using your HP Fax you can e 5600 and receive paper faxes e Send and receive color faxes If you send a color fax and your HP Fax determines that the recipient has a black and white fax unit your HP Fax will interrupt the send process and resend the fax in black and white 9 Chapter 5 Use the fax features 19 HP Fax 1200 Series eee Enable fax confirmation Your HP Fax is set to print a report only if there is a problem with sending or receiving a fax A confirmation message that indicates whether an item was successfully sent appears briefly on the front panel display after each transaction If you need printed confirmation that your faxes are successfully sent follow these instructions before sending any faxes 1 Press Menu 2 Press 3 and then press 6 6 Automatic Reports Setup appears briefly followed by the report option that is currently selected for use 3 Press G gt until Print Repor
55. n cause graphics or text to smear bleed or not be completely filled For more information check the HP Web site www hp com HP papers For highest quality results use the following e HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers e HP Photo Paper HP Premium Photo Paper and HP Premium Plus Photo Paper are high quality glossy or matte finish photo based inkjet papers They look and feel like photographs and can be mounted under glass or in an album Photo papers dry rapidly and resist fingerprints and smudges e HP Iron On T Shirt Transfers can be used to transfer your designs or photos onto T shirts sweatshirts and fabric crafts e HP Premium Inkjet Transparency or Rapid Dry Transparency Film makes your color presentations vivid and even more impressive This film is easy to use and handle and dries quickly without smudging u Chapter 3 Load paper or transparency film or load originals 5 HP Fax 1200 Series eee HP Premium Heavyweight Inkjet Paper is matte coated on both sides for two sided copying It is the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars HP Premium Inkjet Paper is the ultimate coated paper for high resolution usage A smooth matte finish makes it ideal
56. nce c pna eed 59 Use other configurations with your fax features 59 Use voice mall cos scenes saan oe et oi edad a eee ed Seeds 59 Use an answering machine not available for direct connection 59 n n 22 Contents HP Fax 1200 Series 9 Use Hewlett Packard s support services 61 nin eI 61 HP Customer Support usse m mre eee EIU ete ee pucha 61 Prepare your unit for shipment 61 HP Distribution Center 0 0 0 vs tees 63 10 Technical information RARE 65 Copy specifications u u suse hed Ree hee iere REGOR ae i m kde 65 Fax Specifications wcce ctenea E qUERRERPURREREISURAAHUEROGR gee eee ee A CR 65 Margins s z ching dds Dunda pusa aC eee ea Pees Reha 4 oie een 66 Paper specifications 22d sae sa RR ates ed eevee aguas aaa 66 Power specifications _ 66 Environmental Specifications 67 Physical specifications llle 67 Additional specifications iile 67 Centifications ul u u u wegen ees eae bee ke RUE RUM au ead x EXE NES ke 67 Order print cartridges 29i pee Rez iaRY Side xe 4 Ra yx ga a 67 Regulatory information 0 0 tte 68 Regulatory notices 1 68 Declaration of Conformity 71 EE Conten
57. ne multiple numbers 29 telephone numbers 61 text enter on front panel 58 transparency film recommend choices 5 tips on loading 9 tray empty output 11 load input 7 troubleshoot 41 T shirt transfer 18 U unanswered number redial automatically 24 V voice mail 59 75 HP Fax 1200 Series armas 76 Index oBenBue pue 14003 18S 9 aU 00 e es JEMOd 18S S iouu9lN Ul sexe 1uud u r synejeq opey4 eJojses c s Bpinieo ql UBIIY Z s Bpinieo 14110 46 2 3q 14 6 8 80 40120811023 10143 40110626 xej dnyoeg 9 uononp s onewoyny s Jeipes J MSUY ON p lelpey Asng ulayed Bury Jomsuy Z dnjes suodey OHEWONY L euin ioA deeg pue Bury 9 Bujeig es ng Jo euo l G ezis Jedegq p JOMSUY o sBury JepeeH xe4 Z eui pue leq 1917 1010 peeds juug 1810 peeds 80 1810 p ds 00010 jeiq peeds Jenpi ipur Buas peKejdsip y 129Jes YILNI 55802 yuem noA uas y aaow CO pue G gt esf suondo 04841 y Ae dsip 0 0481 esp dnjas suodey Sn uuol nv 9 yodey S L H S G sBum s nu l r 4817 ed peeds 607 Z uoloesuel iseTi AI99934 o Bulllod r luo yeg Buipiewuod xeJ e luo yeg Jaye xe Jj pues z luo yeg Xey pue ueos oDJeju3 eonpes 6 Ayjeno Kdoo g sBumes Mope doo 58 Ssynejeq doo 18S 9 JO
58. ng a paper jam see Troubleshoot your unit Chapter 3 Load paper or transparency film or load originals 11 HP Fax 1200 Series eee 0 OON 12 Chapter 3 Load paper or transparency film or load originals Use the copy features Using your HP Fax you can e Produce high quality copies using a variety of paper types and sizes including iron on transfers e Reduce or enlarge the size of the copies you make from 25 to 400 of the copy s original size Percentages may vary between models e Make the copy lighter or darker and select the number of copies Chapter 4 Use the copy features 13 HP Fax 1200 Series Make copies 14 All copy settings selected on the front panel are reset two minutes after the unit completes the copy job unless you save the settings as the default settings For more information see Change settings for all future copy jobs 1 Load the input tray with the appropriate paper For more information see Load paper or transparency film or load originals 2 Ifyou are using anything other than plain paper do the following Press Menu Press 1 and then press 2 e Press G gt until the appropriate paper type appears and then press ENTER to select it For more information see Recommended paper type settings for copying 3 Load your original For more information see Load originals 4 Ifyou want to make more than one copy the default press Number
59. of Copies and then use the keypad to enter the number of copies For more information see Set the number of copies 5 Change any other applicable settings 6 Press START COPY Increase copy speed or quality Your unit provides three options that affect copy speed and quality e Bestproduces the highest quality for all paper and eliminates the banding striping effect that sometimes occurs in solid areas Best copies more slowly than the other quality settings e Normal delivers high quality output and is the recommended setting for most of your copying Normal is the recommended setting for all paper types and is faster than Best e Fast copies faster than the Normal setting The text is of comparable quality to the Normal setting but the graphics may be of lower quality Using Fast also cuts down on the frequency of replacing your print cartridges because it uses less ink Press Menu Press 1 and then press 8 Press ENTER to select Copy Quality Press to scroll through the available options QU fF WO m m Press ENTER to use the option you selected T_T Chapter 4 Use the copy features HP Fax 1200 Series w Reduce or enlarge a copy You can reduce or enlarge a copy of an original by selecting reduction enlargement percentages If the margins of your full size original are smaller than the minimum margin settings supported by your unit they will be cut off during the copy process To obtain a full copy of a
60. pages depending on the model you purchased When your HP Fax runs out of memory to store faxes it will not receive any more until the stored faxes are printed Reprint Faxes in Memory enables you to reprint a fax stored in memory if for example your print cartridge runs out of ink while printing a fax This option prints all faxes in memory press Cancel to stop printing faxes you do not need 1 Press Menu 2 Press 7 and then press 4 3 Press ENTER to reprint all faxes currently stored in memory _ 30 Chapter 5 Use the fax features Maintain the unit This section provides instructions for keeping your unit in top working condition Perform the maintenance procedures as necessary Clean the exterior case Use a soft damp lint free cloth to wipe dust smudges and stains off the case The interior of the unit does not require cleaning Keep fluids away from the interior of the unit as well as the front panel CAUTION Turn off the unit and unplug the power cord before cleaning Even though the unit is off power is still being supplied if the cord is plugged in Print a Self Test Report The Self Test Report indicates whether the unit is operating properly 1 Press Menu 2 Press 3 and then press 5 The unit prints a report which contains the following e Product information Have this information available if you need to call HP Customer Care for assistance e Print cartridge test patterns
61. r for which charges exceed local or long distance transmission charges In order to program this information into your fax machine you should complete the steps described in the user instructions Regulatory notices 68 The following sections are statements from various regulatory agencies FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is not guarantee that interference will not occur in a Chapter 10 Technical information CAUTION CAUTION HP Fax 1200 Series awwcke particular installation If this equipment does cause harmful interference to radio or television reception which can be
62. re information see Work with print cartridges Fax send failed Did you check the connection and the Log Check the Log to find out more about the failure The Log contains error codes for many common fax transmission errors For more information about the Log see Generate manual reports For more information about error codes see Identify error codes on the Log e Is there a paper jam Clear the jam For more information see Clear a paper jam Chapter 7 Troubleshoot your unit 41 HP Fax 1200 Series wawawa 42 Message What You Should Do Error __ Turn power off and on Error __ Record number and then call for service Turn the power off and then on again If this does not work record the error number and contact HP Error Incorrect black or color cartridge installed Group fax failed e Did you install the correct cartridge You may have installed the wrong type of print cartridge Remove it and replace it with the correct type of cartridge For more information see Order print cartridges Is the print cartridge installed correctly One or both of the print cartridges is not installed or is installed incorrectly Remove and reinsert the cartridges making sure to snap them into their holders Did you remove the protective tape from the print cartridge Gently remove both the green pull tab and blue tape covering the nozzles on the print cartri
63. reas To turn Text Enhancements off W nm Press Menu Press 1 and then press 4 Press to switch between Off and On With Text Enhance Off visible press ENTER to select it A filled circle indicates the selected state Set the number of copies Use any of the following to set the number of copies Press Number of Copies and then press the plus or minus button to increase or decrease the number of copies to make If you press and hold the plus or minus button the number changes first in increments of one and then in increments of five Press Number of Copies repeatedly to increase the number of copies to make Press Number of Copies and then use the keypad to enter the desired number Change settings for all future copy jobs You can save the copy settings you use most often by setting them as the default settings V N 16 Using the buttons on the front panel change the settings that you want to save Press Menu Press 1 and then press 6 Press ENTER to save your settings Your settings are saved Current settings are indicated by a filled circle Default settings have no special indicator 00 O Chapter 4 Use the copy features HP Fax 1200 Series MEME LL Restore the factory default copy settings Your unit lets you restore the original copy settings to what they were when you purchased it 1 2 3 Press Menu Press 1 and then press 7 Press ENTER to restore the fa
64. rint cartridge Ifyou continue to receive this message try cleaning the contacts For more information see Clean the print cartridge contacts If the message continues to appear even after you clean the contacts the print cartridge is probably defective If it is a new cartridge return it in the original packaging to the store where it was purchased Replace the print cartridge Do not use the defective cartridge Identify error codes on the Log Use this table to help you interpret the different codes that appear in the Results column on the Log If you encounter the same error repeatedly try turning off Error Correction Mode ECM The table shows the codes specific to ECM For more information on ECM see Use Error Correction Mode ECM 44 Error Code Error Definition 21 23 A communication error occurred Try again 24 Bad pin Try again 25 No credit 26 Bad account number Chapter 7 Troubleshoot your unit HP Fax 1200 Series n Error Code Error Definition 27 30 A communication error occurred Try again 31 No account number 32 No manufacturing ID 33 No phone number 36 Invalid group 37 A communication error occurred Try again 223 ECM One or more received pages may not be readable 224 225 231 There is a feature incompatibility with the sending fax machine 232 234 The telephone connection
65. ropriate electric inspection authority or electrician as appropriate Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this product is 0 3B based on FCC Part 68 test results SS 5000 Chapter 10 Technical information 69 HP Fax 1200 Series 70 Notice to all users of the European Economic Area EEA C This product is designed to work with the analog telephone networks in the following countries German UK Netherlands France Spain Italy Belgium Luxembourg Switzerland Austria Denmark Sweden Norway Finland Ireland Greece Portugal Network compatibility depends on customer selected settings which must be reset to use the equipment on a telephone network in a country other than where the product was purchased Contact the vendor or Hewlett Packard Company if addition product support is necessary This equipment comes with a telephone connector specific to the country where it was purchased This equipment has been certified by the manufacturer in accordance with Directive 1999 5 EC annex ID for Pan European single terminal connection to the public switched
66. sp the top of the old print cartridge the thicker one and pull it up and out of its slot 3 Remove the new color cartridge the thicker one from its packaging and being careful to touch only the black plastic gently remove both the green pull tab and blue tape covering the nozzles CAUTION Do not touch the gold colored contacts SS Chapter 6 Maintain the unit 35 HP Fax 1200 Series EE 4 Push the new color cartridge firmly down into the slot on the left The print cartridge label should be facing you after the cartridge is inserted _ _ r 36 Chapter 6 Maintain the unit 5 HP Fax 1200 Series Lower the print cartridge latch down onto the top of the cartridge and push down until the latch locks firmly into place After you are done both cartridges should be in place and the latches should be closed Ifyou are also replacing the black cartridge perform the steps outlined in Replace the black print cartridge before continuing Close the top cover After the message appears in the front panel display press ENTER to align the cartridge A page prints to confirm alignment You can either discard or recycle this page 0000 Chapter 6 Maintain the unit 37 HP Fax 1200 Series EE Align the print cartridges A message on the front panel display asks you to align the cartridges every time you install or replace a cartridge When you align the print cartridges the uni
67. t automatically adjusts the cartridges to ensure high quality output gt To align the cartridges after the message appears on the display press ENTER on the front panel To align the cartridges at any other time do the following 1 Press Menu 2 Press 7 and then press 2 A page prints to confirm alignment You can either discard or recycle this page Clean the print cartridges Use this feature when the Self Test Report shows streaking or white lines through any of the colored bars Do not clean cartridges unnecessarily This wastes ink and shortens the life of your print cartridges If copy quality still seems poor after you clean the cartridges replace the cartridge that is affected 1 Press Menu 2 Press 7 and then press 1 A page prints to confirm cleaning You can either discard or recycle this page Clean the print cartridge contacts Use this process if a front panel message keeps asking you to check a cartridge after you already have Make sure you have the following materials available e Cotton swabs or any soft material that will not come apart or leave fibers for example a scrap piece of clean cotton cloth Distilled filtered or bottled water tap water may contain contaminants that can damage the print cartridges CAUTION Be careful not to get ink on your hands or clothing 38 1 Tur the unit on and open the top cover The print cartridges move to the center 2 After the print cartr
68. t Send Only appears 4 Press ENTER to select it Send a fax Your HP Fax lets you send and receive paper faxes in black and white or color If you senda color fax and your HP Fax determines that the recipient has a black and white fax unit your HP Fax will interrupt the send process and resend the fax in black and white We recommend that you use only color originals for color faxing Follow these steps to use your HP Fax to fax an item 1 Load your original For more information see Load originals 2 Toadjustresolution press Resolution to scroll through the options and then press ENTER 3 Enterthe fax number or speed dial entry e To enter a regular number dial the fax number on the keypad Enter all the numbers you would enter if you were dialing the number from a phone e To use an individual or group speed dial entry press Speed Dial repeatedly until the desired entry appears If it is one of the first 10 speed dials you can also just press the corresponding button on the one touch pad located on the left side of the front panel For more information see Set up speed dialing 4 Press START FAX Black or Color _ 20 Chapter 5 Use the fax features HP Fax 1200 Series MEME LL Broadcast a fax to multiple recipients If you send a fax from your HP Fax broadcasting lets you send a black and white fax to one group which can contain up to 20 individual speed dial entries To use broadc
69. ted to the phone system correctly Check that the phone cord is firmly connected to the port on the phone fax line connector For more information see Check for dial tone e Is the telephone wall outlet working properly Try connecting a working telephone and phone cord into the wall outlet you are using for the HP Fax If the phone does not work call your local phone company for service If the phone does work try reconnecting the HP Fax to the telephone outlet using a different phone cord Do you have a noisy phone line connection If the failure was due to noise on the phone line you may be able to connect when you try again Do you have extension phones or other equipment on the same phone line as the HP Fax Make sure that extension phones are not off the hook Disconnect other phone equipment and try to send the fax again s something wrong with the receiving fax machine Check with the recipient The receiving fax machine may have a problem Are you using an Integrated Services Digital Network ISDN service The HP Fax is a Group 3 fax machine It is not designed for direct connection to an ISDN service You can use the HP Fax with an ISDN service by connecting it to an analog telephone port also called an R interface on an ISDN terminal adapter 9 0 Chapter 7 Troubleshoot your unit 49 HP Fax 1200 Series EE Issue What You Should Do I cannot receive afaxonmy e Is the Auto
70. telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance Notice to users of the Irish telephone network This equipment is designed for DTMF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended to use this equipment only with the DTMF tone dial setting Notice to users of the German telephone network This equipment is designed to connect only to the analogue public switched telephone network PSTN Please connect the TAE N telephone connector plug provided with this product into the wall socket TAE 6 code N This product can be used as a single device and or in combination in serial connection with other approved terminal equipment Gerauschemission LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 For non European customers This product is approved for use only in the country in which it was purchased Local country laws may prohibit the use of this product outside the country of purchase It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment fax machines to public telephone networks Notice to users of th
71. tender Review tips fo r loading specific types of paper The following table provides guidelines for loading certain types of paper and film For best results adjust the paper settings each time you change paper types For more information see Set the paper type Paper Tips HP papers HP Premium Inkjet Paper Locate the gray arrow on the nonprinting side of the paper and insert paper with the arrow side facing up HP Premium or Premium Plus Photo Paper Load the glossy print side down Always load at least five sheets of regular paper in the input tray first and place the photo paper on top of the regular paper HP Premium or Premium Rapid Dry Inkjet Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the tray first HP Iron On T Shirt Transfers Flatten the transfer sheet completely before using it do not load curled sheets To prevent curling keep transfer sheets sealed in the original package until just before using Manually feed one sheet at a time with the unprinted side facing down the blue stripe faces up HP Greeting Card Glossy Greeting Card or Textured Greeting Card Paper Insert a small stack of HP Greeting Card Paper with the print side down into the input tray until it stops HP Restickable Inkjet Stickers Place the sheets in the input tray print side sticker side down Legal size paper
72. the front panel press Menu 2 Choose one of the following e To change the size for a copy job press 1 and then press 3 e To change the size for a fax job press 5 and then press 4 Press until the desired paper size appears and then press ENTER to select it o0 OON Chapter 3 Load paper or transparency film or load originals HP Fax 1200 Series 00 Load originals If you are working with originals that are printed on 16 24 Ib 60 90 gsm plain paper or HP Premium Inkjet paper you can load more than one in the automatic document feeder ADF If you are working with photos or originals of an odd size no smaller than 3 by 3 inches or 76 by 76 millimeters load them in the ADF one at a time When working with fragile torn or odd sized originals we recommend that you use a document sleeve or sheet protector available from most office product stores for the original Place a single sleeve into the ADF with the sealed edge first and the transparent side down 1 Place the original s in the ADF with the printed side facing toward the back and with the top of the document pointing down 2 Adjust the document guides to fit your document Avoid paper jams To avoid paper jams remove papers from the output tray frequently Output tray capacity is affected by the type of paper and the amount of ink you are using For more information about output tray capacity see Technical information For help with cleari
73. then press START FAX Black or Color Adjust sound volume Your HP Fax provides three levels for adjusting the ring and speaker volume The ring volume is the level of the phone rings The speaker volume is the level of everything else such as the dial and fax tones Soft is the default setting 28 1 2 3 4 Press Menu Press 5 and then press 6 Press to scroll through the levels Soft Loud and Off After the level that you want appears press ENTER OOOO TT Chapter 5 Use the fax features HP Fax 1200 Series rr Change the Answer Ring Pattern distinctive ringing Change the pattern only if your phone service uses distinctive ringing This phone company feature usually offered for an additional fee allows you to have several phone numbers on the same line Each number has a specific ring pattern If you do not know what distinctive ringing is your phone probably does not use it If you do not have this service leave your HP Fax set to use the default All Rings If you connect your HP Fax to a line with distinctive ringing have your telephone company assign one ring pattern to voice calls and another to fax calls double or triple rings are best for a fax number 1 On the front panel verify that Auto Answer is enabled The light next to Auto Answer is on when the feature is enabled Press the Auto Answer button to turn it on or off Press Menu Press 6 and then press 2 Press to scroll through t
74. tice missing lines or gaps in the patterns clean the cartridges If the problem persists you may need to replace your print cartridges SS Chapter 7 Troubleshoot your unit 51 HP Fax 1200 Series EE 52 Issue What You Should Do Nothing happens when you try to use the HP Fax e Is the unit on Look at the front panel display if the display is blank the unit is off or check for green lights on the front panel Check the connections Is your original fully inserted into the ADF When you place your original into the ADF the front panel display shows Original Loaded If this message does not appear remove your original and reinsert it e Are you copying faxing or e mailing several pages or documents You must wait until the unit completes the current task before starting a new task Did you load the correct paper type in the input tray Do not use the unit to copy onto envelopes Is there a paper jam Clear the jam For more information see Clear a paper jam Is the HP Fax connected to the phone system correctly Check that the phone cord is firmly connected to the port on the phone fax line connector For more information see Check for dial tone e Is the telephone wall outlet working properly Try connecting a working telephone and phone cord into the wall outlet you are using for the HP Fax If the phone does not work call your local phone company for service If
75. ts 222 HP Fax 1200 Series armas OOO a iw Contents Review your unit s front panel You operate your HP Fax using the front panel You change the settings by using the front panel buttons and menu system The following shows the left side of the front panel Cancel Stop job or exit menu Auto Answer Turn automatic answering for fax on or off One touch speed dial buttons Perform one touch speed dialing for fax Redial Pause Dial the last number again or insert a pause Resolution Change fax resolution Keypad Use keypad to dial fax numbers or enter text Speed Dial Access speed dial numbers Black Color Send black and white fax Send color fax SS Chapter 1 Review your unit s front panel 1 HP Fax 1200 Series wawww The following shows the right side of the front panel Arrows Scroll through various On options Move forward and Turn unit on off backward in a text entry O ENTER Select or save displayed Menu setting Access various copy fax and unit settings Lighter Darker Make copy lighter or darker OO O O OOOO OOOO L T a D X Number of Copies Keypad Set the number of copies Use keypad to dial fax numbers or enter text START COPY Make a copy o 2 Chapter 1 Review your unit s front panel Get help Your unit includes a couple of resources to help you get
76. ulations of the Canadian Department of Communications Notice to users of the Canadian telephone network The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact the app
77. was lost 235 236 ECM 237 238 The sending fax machine sent an unexpected communication 239 241 ECM 242 The remote fax machine is attempting to receive instead of send 243 244 The sending fax machine prematurely ended the session 245 246 ECM 247 248 There was a communication error with the sending fax machine 249 251 ECM 252 Telephone line conditions were too poor to receive a fax 253 The sending fax machine attempted to use an unsupported page width 281 The telephone connection was lost 282 ECM 283 284 285 ECM 286 290 There was a communication error with the sending fax machine 291 The received fax could not be stored 314 320 There is a feature incompatibility with the receiving fax machine 321 There was a communication error with the receiving fax machine 322 324 Telephone line conditions were too poor to send a fax 325 328 ECM The receiving fax indicated one or more pages may not be readable 329 331 Chapter 7 Troubleshoot your unit 45 HP Fax 1200 Series Error Code Error Definition 332 337 The receiving fax machine sent an unexpected communication 338 342 ECM 343 344 348 The telephone connection was lost 349 353 ECM 354 355 356 361 The receiving fax machine prematurely ended the session 362 366 ECM 367 372 There was a communication error with the receiving fax machine 373 377ECM 378 380 381 The telephone connection was lost 382 Th
78. x 1200 Series Ee e Ifthe displayed number is correct press ENTER to add it to the group e To select a different number press or G gt until the appropriate number appears and then press ENTER to select it 7 After Add Another appears press 1 for Yes if you want to add another individual number to the group or press 2 for No 8 After you are done selecting individual numbers and you press 2 for No enter a name for the group For more information see Enter text 9 Press ENTER to save the group 10 After Add Another appears press 1 for Yes if you want to create another group or press 2 for No to exit Add or remove recipients from groups You can add or remove an individual number to or from an existing group Press Menu 2 Press 4 press 2 and then press ENTER 3 After IZ New 2 Edit appears press 2 4 Press until the group that you want to edit appears and then press ENTER The first individual speed dial entry in that group appears 5 For each entry in the group press 1 to delete it or 2 to keep it After Add Another appears choose one of the following e Ifyou want to add new individual entries to the group press 1 and see Create group speed dial settings e Ifyou do not want to add any additional individual numbers press 2 to edit the group name or press ENTER to save it as is Delete speed dial settings Follow these steps to delete an individual or group speed dial entry 1 Press Menu 2 Press
79. xtension phone on the same telephone line as your HP Fax but not connected directly to it press 1 2 3 on your phone 4 After you are finished hang up the telephone Print reports 22 Your HP Fax includes reports that you set to print automatically and reports that you can print manually as they are needed Generate automated reports This setting lets you configure your HP Fax so that it automatically prints if applicable a specific report after the last fax 1 Press Menu and then press 6 6 Advanced Fax Setup appears briefly followed by 1 Automatic Reports Setup After 1 Automatic Reports Setup appears press ENTER Press to scroll through the following report types e Every Error which prints whenever there is any kind of fax error default Send Error which prints whenever there is a transmission error e Receive Error which prints whenever there is a receiving error e Every Fax which confirms every time a fax is sent or received e Send Only which prints every time a fax is sent e Off which does not print fax reports 4 Afterthe option that you want appears press ENTER I Chapter 5 Use the fax features HP Fax 1200 Series MEME LL Generate manual reports This setting lets you print reports manually 1 Press Menu and then press 3 3 Print Report appears briefly followed by 1 Last Transaction 2 Press to scroll through the following report types 1 Last Transaction which indicates the
80. you choose Fine or Photo be aware that the faxing process takes longer to complete When faxing photographs we recommend that you choose Photo 3 Press ENTER to select the desired option T Chapter 5 Use the fax features 23 HP Fax 1200 Series eee Change contrast Change this setting if you want a black and white fax to be darker or lighter than the original The default setting is Normal 1 Press Lighter Darker The range of values appears as a circle on a scale on the display 2 Press co to lighten the copy or to darken it The circle moves to the left or right depending on the button you press 3 Press ENTER to use the setting you selected Use off hook dialing to use a credit or calling card You can dial the fax machine as you would a regular telephone Use this method called monitor or off hook dialing when you need to hear a second dial tone as when using a calling card 1 Load your original For more information see Load originals Press START FAX Black or Color After Off hook appears use the front panel keypad to dial the phone number Enter all the numbers you would enter if you were dialing the number from a phone using your credit or calling card 4 Follow the voice prompts Your fax will automatically be sent when the receiving fax answers Redial a busy or unanswered number automatically TIP You can set your HP Fax to redial a busy or an unanswered number automatically These options

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