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RIM BlackBerry 8703e Smartphone

1. 47 User Guide 48 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links images or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Create bookmarks Manage bookmarks Clear browser caches About TLS About WTLS Browser shortcuts Browser frequently asked questions About the browser Your BlackBerry device supports multiple browser types Depending on your service provider and your integration option more than one browser might appear Your service provider might also change the browser name to reflect available services Use the WAP Browser on your device to view WML web pages L Use the BlackBerry Browser to view HTML web pages If your device is integrated with an account that uses the BlackBerry Enterprise Server the BlackBerry Browser also enables you to view your corporate intranet Contact your system administrator for more information Use the Internet Browser which is available from some service providers to view HTML web pages Contact your service provider for more information about Internet Browser support Go to web pages 1 In the browser click the trackwheel 2 Click Go To 3 Type a web address 4 Click the trackwheel 5 Click OK Notes To insert a period press the Space key To insert a slash mark press the Shift key the Space
2. If your BlackBerry device is enabled for MMS this number is also your MMS number Open MMS messages An unopened MMS message appears in a messages list with a closed italic envelope icon After you open the message the closed italic envelope changes to an open italic envelope If MMS content does not appear when you open the message click the trackwheel Click Retrieve Send MMS messages 1 Ina messages list click the trackwheel Click Compose MMS Click Use Once Click MMS Select a send method Oy Cre Be 0 e Type an MMS compatible phone number or an email address Click the trackwheel 8 Click Continue N User Guide 9 Type a message 10 Click the trackwheel 11 Click Attach Address Attach Appointment Attach Picture or Attach Audio 12 Click a contact appointment image or audio file 13 Click Continue 14 Click the trackwheel 15 Click Send Notes If you have added contacts to the address book you can select a contact from the list after you click Compose MMS To send an MMS message quickly from the phone type an MMS compatible phone number Click the trackwheel Click MMS lt XXXXXXX gt If you attach image files you can set the duration that each picture displays when the recipient opens the MMS message In a Slide Duration field press the Space key Related topic Can send and receive MMS messages See page 115 Send MMS messages from the browser pictur
3. Note If you send an SMS message to multiple contacts and the message does not reach one or more contacts click Resend to resend the message to the contacts who did not receive it initially MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser pictures list or calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Manage MMS messages About MMS messages If your service provider supports MMS and you have an MMS compatible number you can send and receive multimedia message service MMS messages An MMS compatible number is a phone number that your service provider enables for MMS You can send MMS messages that contain jpg gif wbmp png smil midi mp3 vcf vCard or vcs vCalendar content and receive MMS messages that contain jpg gif wbmp png midi mp3 txt vcf vcs amr or smil content You can add one or more images that are not copyright protected to an MMS message but the message cannot exceed 300 KB You can only send non recurring appointments in MMS messages If you attach a meeting the attendees are removed Find your MMS number In the phone the My Number field displays your phone number
4. set the Enable Quick Entry field to No To change to Agenda view press A To change to Day view press D To change to Week view press W To change to Month view press M To move to the current date press T To move to a specific date press G To create an appointment press C 15 Calendar To move to the next day week or month press the Space key To move to the previous day week or month press the Shift key the Space key To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel To move the cursor vertically in Month view hold the Alt key and roll the trackwheel 61 User Guide 62 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts tasks or memos Sort contacts tasks or memos by category Delete categories Search for PIM items Tasks frequently asked questions Create tasks 1 In the task list click the trackwheel 2 Click New 3 Type the task details 4 Set a due date for the task 5 If the task is recurring set how frequently it should recur 6 Click the trackwheel 7 Click Save Notes If your task recurs perform the following actions Set the Every field to change the frequency of the task For example to set a task to recur every three days set the Every field to 3 Select the Relative Date check box for the task to recur on a relative date for example on the last Friday of
5. 5 Type a name for the ring tone 6 Click OK Note Your service provider might have supplied a link to a preferred vendor of ring tones In the profiles list click the trackwheel Click Show Tunes Click the trackwheel Click Download Tunes Related topics Can listen to a ring tone before download it See page 54 Manage ring tones See page 75 About profiles See page 75 Legal notice See page 141 About browser push Browser push is designed to enable you to receive content on your BlackBerry device from web applications without requesting it For example you can receive updates or notifications for weather stock quotes or news User Guide You can turn on browser push for your WAP Browser your BlackBerry Browser or both browser types You can also set which hosts provide this information to you Set notification for different types of browser push information including service load information web pages or applications service indication information web page addresses or messages or other types of information When you receive a notification an icon should appear in a messages list If you set the browser push notification to Prompt a dialog box appears when you receive a notification If you set the browser push notification to Auto a dialog box might also appear if specified by the sender If you set the browser push notification to Reject you receive no additional notificat
6. connect with that Bluetooth enabled device without prompting you Pair with another Bluetooth enabled device 1 In the device options click Bluetooth Click the trackwheel Click Add Device Click the name of a Bluetooth enabled device ue o H In the Enter passkey for lt device name gt field type a passkey 6 Type the same passkey on the Bluetooth enabled device to which you are pairing Notes Verify that the Bluetooth enabled device that you want to pair with is in the correct mode for pairing The names of Bluetooth enabled devices with which you have already paired appear in the list of paired Bluetooth enabled devices They do not appear in the list of Bluetooth enabled devices that appears when you click Add Device User Guide Related topic About Bluetooth pairings See page 71 Manage paired Bluetooth enabled devices In the list of paired Bluetooth enabled devices click a paired Bluetooth enabled device Click Device Properties Perform one of the following actions e Edit the paired Bluetooth enabled device name e Set whether the paired Bluetooth enabled device can connect with your BlackBerry device without prompting e Set whether Bluetooth connections with your BlackBerry device are encrypted Note To remove a Bluetooth enabled device from the list of paired Bluetooth enabled devices click a Bluetooth enabled device Click Delete Device Set how your BlackBerry device app
7. device Make calls using speed dial Check voice mail Answer calls Alternate between calls Mute calls Adjust the phone volume Turn on and off speakerphone Use other programs during calls Dial using letters Make three way calls Assign speed dial numbers to keys Log calls Forward calls Set automatic volume control Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Turn on telecoil mode Set the default call volume Set voice privacy change alert Reset call timers Phone shortcuts Phone frequently asked questions Find your phone number In the phone the My Number field displays your phone number Make phone calls In the phone type a phone number or select a contact Press the Send key To end the call press the End key Notes If the contact that you want to call is not listed click the trackwheel Click Call From Address Book to select a contact from your address book You can also make a call on the Home screen Type the number and press the Send key Related topics Add pauses or waits See page 57 Can use the phone when the device or keyboard is locked See page 125 Make emergency calls You should be able to make emergency calls even if your BlackBerry device is locked If your device is not connected to the wireless network it should connect automatically when the emergency call is initiated User Guide To make an e
8. for more information about integrating your device with an email account Activate the device over the wireless network L Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network 2 Inthe device options click Advanced Options Click Enterprise Activation 4 Type your corporate email address and the password provided to you by your system administrator Click the trackwheel Click Activate Note Limit the use of your BlackBerry device until enterprise activation is complete Related topic Why are some messages already on my device See page 108 Verify activation status If the BlackBerry device has not yet been activated or you are upgrading your software Enterprise Activation might appear on the Home screen Click Enterprise Activation to check the activation status If Enterprise Activation does not appear on the Home screen in the device options click Enterprise Activation to check the activation status User Guide Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out of off
9. in an Email field press the Space key Typing frequently asked questions What is the Insert Macro menu item How do undo an AutoText change Why can t use shortcuts on the Home screen How do change the currency symbol that appears when I press the Currency key What is the Insert Macro menu item The Insert Macro menu item enables you to insert common variables such as the current date or current time into your AutoText entries How do undo an AutoText change If you type text and the AutoText feature automatically replaces it you can undo the change by pressing the Backspace Delete key twice 10 Typing Why can t I use shortcuts on the Home screen The Dial From Home Screen option overrides using shortcuts on the Home screen in favor of making calls To use shortcuts in the general phone options set the Dial From Home Screen field to No Note Depending on your theme a programs list might be available If your theme uses a programs list shortcuts can be used in the programs list even if the Dial From Home Screen field is set to Yes How do I change the currency symbol that appears when press the Currency key In the device options click Screen Keyboard Set the Currency Key field 37 User Guide 38 Phone Find your phone number Make phone calls Make emergency calls Turn on A GPS support Change the privacy setting for location based services Acquire the GPS position of your
10. key The Go To dialog box tracks the web addresses that you type To go to a web page on the list click the web address Click OK Use the browser To select text and images as you scroll through a web page click the trackwheel Click Select Mode To select only links and fields as you scroll through a web page click the trackwheel Click View Mode User Guide To open the browser and display a list of useful bookmarks provided by your service provider press the Convenience key To follow a link click the link Click Get Link To stop loading a web page click the trackwheel Click Stop To view the previous web page in the history click the trackwheel Click Back To view the next web page in the history click the trackwheel Click Forward To go to your home page click the trackwheel Click Home To view a list of the last 20 web pages that you visited click the trackwheel Click History To refresh the current web page click the trackwheel Click Refresh To view the address for the current web page click the trackwheel Click Page Address To view the address for a link click the link Click Link Address To view the address for an image click the image Click Image Address To move the browser to the background to use another program click the trackwheel Click Hide To close the browser click the trackwheel Click Close View images To set how images load in your browser in the browser optio
11. press the Send key to place the current call on hold and answer the incoming call Related topics Can I use the phone when the device or keyboard is locked See page 125 Use Bluetooth wireless technology during a call See page 72 Alternate between calls During a call if you receive an incoming call click Answer Hold Current Click the trackwheel Click Flash to alternate between calls Notes You must subscribe to a call waiting service to alternate between calls You can also press the Enter key to alternate between calls 42 Mute calls To mute a call press the Mute button Press the Mute button again to turn mute off Adjust the phone volume To increase the volume during a call roll the trackwheel up To decrease the volume roll the trackwheel down Turn on and off speakerphone To turn on speakerphone during a call press the Speakerphone key To turn off speakerphone during a call press the Speakerphone key again Warning Do not hold the BlackBerry device near your ear while you use speakerphone Hearing damage can occur See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely Related topic Use Bluetooth wireless technology during a call See page 72 Use other programs during calls To use other device programs during a call click the trackwheel Click Home Screen Note If you switch to a different program and you
12. than one email account you might be able to start a search from the message list for a specific email account The device searches only for messages in that list To search all email accounts for messages with a specific subject search from the main messages list 26 Search for PIM items 1 In the search program in the Text field type text to search for 2 Inthe Name field type a contact name to search for Select one or more programs 4 Click the trackwheel 5 Click Search Notes If you type more than one word in the Text or Name field all the words must appear for the search to be successful File attachments are not searched when you search PIM items Related topic How do search for text in a file attachment See page 118 Search shortcuts To search for text in a specific program in the program click the trackwheel Click Find Type the text To search for a contact in a list of contacts type the contact name or initials separated by a space To stop a search that is in progress press the Escape button Attachments About attachments Open a file attachment Open embedded content View tables in attachments View attachment information Navigate spreadsheet attachments Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts Attachments frequently asked questions About attachments You can v
13. which they appear If you create multiple profile exceptions that include the same contact you must decide which one to apply first by placing that profile exception higher in the list The BlackBerry device has a preset profile exception for important calls You can add contacts to this profile exception or you can delete it Create profile exceptions 1 In the profiles list click the trackwheel 2 Click New Exception 3 Inthe Exception field type a name for the profile exception In the From field click the trackwheel Click Add Name Click a contact Click Continue ON AM SF In the Use Profile field set the profile on which the exception should be based 9 Click the trackwheel 10 Click Save 76 Notes You can add multiple contacts to a profile exception In the From field click the trackwheel Click Add Name To add a custom tune for phone calls select the Custom Phone Tune check box Set a phone tune If you set the Use Profile field to Active Profile and you do not change the Custom Phone Tune field the profile exception has no effect Related topics About custom notification See page 76 Manage profile exceptions See page 76 Add a phone tune for a contact See page 56 Manage profile exceptions In the profiles list click a profile exception Perform one of the following actions e To edit a profile exception click Edit e To move a profile exception higher or lower in the l
14. 5 101 501 5 506 865 5 109 390 5 511 073 5 228 054 5 535 239 5 267 261 5 544 196 5 267 262 5 568 483 5 337 338 5 600 754 5 414 796 5 657 420 5 416 797 5 659 569 5 710 784 5 778 338 Research In Motion Limited 295 Phillip Street Waterloo ON N2L 3W8 Canada Published in Canada Contents 1 Ent rpris ACTIVATION EE 9 KN E RS 11 3 PIN MESSAGES sn meer eh SR eher 17 A SMSIMESSAGES E 19 5 MMS MESSAGES hiirest iaraa aane aS EEEE ESENCAS TREE A tee imun rennes 21 Gi Searc E 25 KE e E ECH 27 amp Synchronizing BE E 31 9 Backing op and restoring device data 33 10 TV NING En T EA Rn 35 M d 39 12 rn EE 49 ED e e u a er 53 14 CONTACTE SES EE Re Rae ns 55 15 e E EE 59 UE CG 63 Ee TEE 69 BIVER H Date KU 73 EM 75 Screen GIS Play EEE ARS Re dan ne Hs nie NN ANNEE 79 AM GU AGG EEE E E E EE EE E E EE 83 Power and battery u eunnisnee ee ee 85 Network COVEN E 87 Secut 5 0 89 Third party program EG HE eegenen ee 95 Bnckbtesket besteed 99 S NVIGE DOOK iarasi ANNESSA A SREE NaNO NA SAELE E et tint Ron ie 101 Frequently E UE 103 General frequently asked questions 105 Email and PIN messages frequently asked questions EE 107 SMS messages frequently asked questions 113 MMS messages frequently asked questions csscsssssssssssssssssessesssnessessceseesseneesseaeeaseaeeateneeaeeaeensess 115 Attachments frequently asked questions 117 Synchronization frequently ask
15. BlackBerry 8703e Wireless Handheld Version 41 User Guide BlackBerry 8703e Wireless Handheld Model Number RBF20CW Last modified 17 May 2006 Part number SWD_X_HH EN 184 000 At the time of publication this documentation is based on BlackBerry Handheld Software version 4 1 Send us your comments on product documentation https www blackberry com DocsFeedback 2006 Research In Motion Limited All Rights Reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties of Research In Motion Limited RIM Research In Motion BlackBerry Always On Always Connected and the envelope in motion symbol are registered with the U S Patent and Trademark Office and may be pending or registered in other countries The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion Limited is under license IBM Lotus Domino and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States other countries or both JavaScript is a trademark of Sun Microsystems Inc in the United States and other countries Microsoft Outlook PowerPoint and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Novell and GroupWise are either registered trademarks or trademarks of Novell Inc in the United States and other count
16. CES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL CONSEQUENTIAL INCIDENTAL EXEMPLARY OR INDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS This document might contain references to third party sources of information hardware or software products or services and or third party web sites collectively the Third Party Information RIM does not control and is not responsible for any Third Party Information including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of Third Party Information The inclusion of Third Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way Installation and use of Third Party Information with RIM s products and services may require one or more patent trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others Any dealings with Third Party Information including without limitation compliance with applicable li
17. You can only forward an MMS message if the content is not copyright protected Additional options might also be available if the message contains smil content 5 MMS messages 23 User Guide 24 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts About search In a messages list you can search using criteria that you set and you can save the search criteria for future use You can also search for contacts or search for all messages that contain the same subject You can use the search program to search messages and personal information management PIM items such as tasks memos contacts and calendar entries on your BlackBerry device You can also manage PIM items from the search results list Search the messages list 1 Ina messages list click the trackwheel Click Search Set the search criteria Click the trackwheel Click Search we wn Notes To save a search after setting the search criteria click the trackwheel Click Save Add a title and a shortcut key for your search Click the trackwheel Click Save If your BlackBerry device is integrated with more than one email account and you want to search for messages in a specific email account set the Service field Related topics Recall searches See page 25 Manage saved sea
18. censes and terms and conditions are solely between you and the third party You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information To the extent that such intellectual property licenses may be required RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses Any Third Party Information that is provided with RIM s products and services is provided as is RIM makes no representation warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software BlackBerry Desktop Software and or BlackBerry Handheld Software and may require additional development or third party products and or services for access to corporate applications Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and or their counterparts in other nations 4 901 307 5490165 5 056 109 5 504 773
19. cked up over the wireless network These settings include fonts bookmarks and other device settings Information that is saved as part of personal information management PIM synchronization or wireless email reconciliation is not backed up If you are using the BlackBerry Desktop Software with your device you can back up and restore your device data using the Backup and Restore tool See the BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later and your device data is lost or erased you should be able to restore your device data but not message data using enterprise activation Restore device data L In the device options click Advanced Options 2 Click Enterprise Activation 3 Type your corporate email address and the password supplied by your system administrator 4 Click the trackwheel User Guide 34 Typing About AutoText Use AutoText Create AutoText entries Manage AutoText entries Cut or copy text Paste text Turn on tones when pressing keys Set the cursor speed Typing shortcuts Typing frequently asked questions About AutoText AutoText is designed to replace specific text that you type with the appropriate AutoText entry Use AutoText to correct spelling and to replace abbreviations with complete words Your BlackBerry d
20. d programs over the wireless network Contact your system administrator for more information Can listen to a ring tone before download it Yes On a web page click a ring tone file link Click Get Link To preview the ring tone click Play To stop listening to the ring tone click Stop Contacts Add contacts Manage contacts Create mailing lists Manage mailing lists Manage contacts in mailing lists Add a phone tune for a contact Create categories Apply categories to contacts tasks or memos Sort contacts tasks or memos by category Delete categories Add pauses or waits Search for contacts in your company address book Search for PIM items Contacts frequently asked questions Add contacts 1 Inthe address book click the trackwheel Click New Address Type the contact information Click the trackwheel Click Save ne w N Note To add a contact from a message memo call log or web page click the contact Click Add to Address Book Type any additional information Click the trackwheel Click Save 14 Manage contacts Click a contact Click one of the following menu items e View Edit e Delete Related topic Share your address book with a paired Bluetooth enabled device See page 72 Create mailing lists In the address book click the trackwheel Click New Group Type a name for the mailing list Click the trackwheel Click Add Member Click a contact Click Conti
21. dress 3 Click Send Address 4 In the To field type an email address or a contact name 5 Type a message 6 Clickthe trackwheel 7 Click Send Note To send a web page address in a message on the web page click the trackwheel Click Send Address Type an email address or a contact name Send the message Related topic How do select images and text on a web page See page 128 Save images You can save jpeg png gif and bmp web page images in the pictures list On a web page click an image Click Save Image After the image is saved in the pictures list click the trackwheel Click Save Note Depending on your service provider you might not be able to save images Related topics Set the Home screen background image See page 80 Navigate images See page 50 How do select images and text on a web page See page 128 Manage saved images In the pictures list click an image Click one of the following menu items e Open e Delete 12 Browser View files If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 41 or later you can view doc pdf ppt txt wpd and xls file types in the browser On a web page click the file link Click Get Link Save web page requests While a web page is loading you can save the web page request in a messages list Saving the request to the messages list enables you to use other p
22. e filters quickly In a messages list click a message on which to base your filter Perform one of the following actions e To create a filter based on the sender click Filter Sender Type a title Click the trackwheel Click Save e To create a filter based on the subject click Filter Subject Type a title Click the trackwheel Click Save About folder redirection If rules within your desktop email program direct new messages into different folders you must specify which folders should forward messages to your BlackBerry device To set folder redirection on your device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Set folder redirection L Inthe messages options click Email Settings 2 Click the trackwheel 3 Click Folder Redirection 4 Select the check boxes beside the folders from which messages should be forwarded 5 Click the trackwheel 2 Email messages 6 Click Save Notes Make sure that you select the Inbox check box If you do not select the Inbox check box messages are not forwarded from this folder To select all your folders for redirection including your Sent Items folder select the Select All check box Messages that are sent from your desktop email program also appear on your BlackBerry device You can also use the BlackBerry Desktop Software to specify folder redirection settings If you use the BlackBerry Internet S
23. each month 16 In the Days field set the days on which the weekly task should recur To select a day press the Enter key Manage tasks Click a task Click one of the following menu items e Open e Delete e Delete Completed e Mark Completed e Mark In Progress e Hide Completed Change task status To change the status for a task to Waiting or Deferred open the task Edit the Status field Tasks frequently asked questions Can remove the prompt that appears before delete contacts calendar entries tasks or memos Can change how my contacts or tasks display Can clear all the categories that apply to a contact task or memo How do know how many contacts calendar entries tasks or memos have saved Can set a snooze time for task and calendar reminders What is dismissed if click Dismiss All in a reminder Can show tasks in the device calendar User Guide 64 Memos Write memos Manage memos Create categories Apply categories to contacts tasks or memos Sort contacts tasks or memos by category Delete categories Search for PIM items Memos frequently asked questions Write memos In the memos list click the trackwheel Click New Type a title Type the body of the memo Click the trackwheel Click Save au run Mm Manage memos Click a memo Click one of the following menu items e View e Edit e Delete Memos frequently asked questions Ca
24. ears to other Bluetooth enabled devices In the Bluetooth options perform one of the following actions e Inthe Device Name field type the name of your BlackBerry device e Inthe Discoverable field set whether your BlackBerry device is available for pairing with other Bluetooth enabled devices Use Bluetooth wireless technology during a call L Verify that the Bluetooth radio is turned on and that your BlackBerry device is paired with a Bluetooth enabled device 72 2 During a call click the trackwheel Click Activate lt Bluetooth device gt Related topic About Bluetooth pairings See page 71 Share your address book with a paired Bluetooth enabled device In the Bluetooth options in the Address Book Transfer field perform one of the following actions e To share all the contacts in your BlackBerry device address book select All Entries e To share contacts that you have had contact with recently over the phone select Hotlist Only Date and time Set the date and time Why is the time on my device incorrect Set the date and time 1 In the device options click Date Time 2 Set the Time Zone field 3 Inthe Date Time Source field set a date and time source 4 Click the trackwheel 5 Click Update Time 6 Click the trackwheel 7 Click Save Note Depending on your service provider multiple date and time sources might be available e To use the wireless network as the date a
25. ed automatically click the trackwheel Click Retrieve To view only text in a PowerPoint presentation in the presentation click the trackwheel Click View Text To view both text and slides in the presentation click the trackwheel Click View Both Note To view more than the text of a PowerPoint presentation your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 41 or later Related topic Navigate presentation attachments See page 29 Navigate presentation attachments To view the next slide in a presentation click the trackwheel Click Next Slide To view the previous slide in a presentation click the trackwheel Click Prev Slide To stop a slide show click the trackwheel Click Close To zoom rotate enhance or save a slide in slide view or text and slide view click a slide Click View Click the trackwheel Click a menu item Note You can only navigate presentation attachments if your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later About vCard address book attachments Address book attachments vCard vcf files contain contact information for a specific user When you add a vCard attachment to your email message recipients of your message can view and add your contact information to their BlackBerry device address books When you open a message that contains a vCard attachm
26. ed questions 121 Phone frequently asked questions 125 Browser frequently asked questions 127 Contacts frequently asked questions 131 Calendar frequently asked questions 133 Bluetooth frequently asked questions EEN 135 Security E HE UR UE E 137 SNON EUES nunnia a rn 139 Legal Notite aninnhemnit rien 141 Enterprise activation About enterprise activation Activate the device over the wireless network Verify activation status About enterprise activation Use the enterprise activation feature to integrate your BlackBerry device with your corporate Microsoft Outlook IBM Lotus Notes or Novell Groupwise email account if you have access to a BlackBerry Enterprise Server version 4 0 or later You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup personal information management synchronization or wireless email reconciliation If you have access to a BlackBerry Enterprise Server version 4 0 or later and Enterprise Activation does not appear in the device options verify with your service provider that your device is provisioned for enterprise activation If your device is provisioned for the service and the option does not appear contact your system administrator If you do not have access to a BlackBerry Enterprise Server version 4 0 or later see the printed documentation that accompanied your device
27. ent a book icon appears at the bottom of the message with the name of the attached contact 7 Attachments Manage vCard address book attachments To view a vCard attachment in an open message click the attachment Click View Attachment To add the contact information to your address book in an address book attachment click the trackwheel Click Add to Address Book To update contact information in an address book attachment click the trackwheel Click Update Address Related topic About vCard address book attachments See page 29 Attachments shortcuts To switch between viewing the generated table of contents and the full content for a document attachment press V To switch to a different worksheet in a spreadsheet attachment press V Select a worksheet Press the Enter key To change the column size press W To turn on or turn off column and row labels press H To move to a specific cell press G To display the contents of a cell press the Space key To zoom into an image press I To continue zooming into an image hold the Left Shift key and roll the trackwheel To zoom out of an image press O To continue zooming out of an image hold the Left Shift key and roll the trackwheel To zoom to the original image size press W To rotate an image press R To view the next slide in a presentation press N To view the previous slide in a presentation press P To view a presentation as a slide
28. ervice log in to your account using a desktop browser to specify folder redirection settings Related topics About folder redirection See page 15 How do I stop messages that are sent from my desktop email program from appearing on my device See page 111 How do make changes to the folders on my device See page 111 Show or hide the number of new or unread messages Unread messages are messages that you have not opened New messages are messages that your BlackBerry device has received since you last opened the messages list 1 Ina message list click the trackwheel 2 Click Options 3 Click General Options 4 In the Display Message Count field perform one of the following actions e To display counts for new messages select New User Guide e To display counts for unread messages select Unread e To never display counts select None 5 Click the trackwheel 6 Click Save Note Your theme might override the option that you set in the Display Message Count field Hide the unread message indicator 1 Ina message list click the trackwheel 2 Click Options 3 Click General Options 4 Set the Display New Message Indicator field to No 5 Click the trackwheel Click Save Note The Display New Message Indicator field appears only if the Display Message Count field is set to Unread Messages shortcuts To open a selected message press the Enter key To compose a message f
29. es except for the Off profile You cannot delete them Enable profiles In the profiles list click a notification profile Click Enable Note To change the current notification profile quickly select a profile Press the Space key Create notification profiles L Inthe profiles list click the trackwheel 2 Click New Profile 3 Type a name for the profile 4 Click an item 5 Click Edit 6 Set how you want to receive notification for that item 7 Click the trackwheel 8 Click Save 9 Click the trackwheel 10 Click Save Manage notification profiles Click a profile Click one of the following menu items e Edit e Delete Manage ring tones In the profiles list click a profile Click Show Tunes Click a ring tone Click one of the following menu items e Play e Delete e Volume User Guide Notes The Volume option only sets how loud or quiet the tune plays when you listen to it in the list To change the volume for your notification edit the profile You can only delete downloaded ring tones About custom notification You can create exceptions to notification profiles to receive different notification for incoming messages and phone calls from specific contacts For example you can create a profile exception that uses the Loud profile when you receive messages and phone calls from specific contacts regardless of the active profile Profile exceptions are applied based on the order in
30. es in which to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes as your desktop email program you can apply more than one category to a task on your BlackBerry device but only one category synchronizes with the task in your desktop email program Categories are shared between the address book the task list and the memos list and changes that are made in one program are made in all programs Create categories 1 Inthe address book task list or memos list click the trackwheel Click Filter Click the trackwheel Click New Type a name for the category Press the Enter key Click the trackwheel Click Close SPN AM Fb o H Related topic About categories See page 56 Apply categories to contacts tasks or memos L When creating or editing a contact task or memo click the trackwheel Click Categories Select a category Press the Space key Click the trackwheel Click Save au w N Sort contacts tasks or memos by category In the address book task list or memos list click the trackwheel Click Filter Select a category Press the Space key Note To view your full list of contacts again click the trackwheel Click Filter Clear the check box beside the selected category Delete catego
31. es list or calendar 1 In the browser or pictures list click an image In the calendar click an appointment Click Send As MMS Add a contact Type a message Click the trackwheel Click Send Se le 4 Je 22 Set delivery and read notification 1 When composing an MMS message click the trackwheel 2 Click Options 3 Setthe Confirm Delivery and Confirm Read fields A Click the trackwheel 5 Click Save Related topic Can configure notification for all MMS messages See page 115 Manage MMS message attachments In an open message click an image or a vCalendar or vCard attachment Click View Image View Appointment or View Address Click the trackwheel Click one of the following menu items e Save e Add To Calendar e Add Contact Notes Images are saved in the pictures list To play an audio file click Play Roll the trackwheel to increase or decrease the volume To stop playing the file click the trackwheel To adjust the volume in an MMS message that contains smil content click the volume field in the top right corner of the slide Click Change Option Click a volume level Manage MMS messages In an open MMS message click the trackwheel Click one of the following menu items e Save e Reply e Forward e Reply To All e Delete Notes When you reply to an MMS message the previous message is not included You cannot edit the content of an MMS message that you forward
32. essages Save draft messages Manage SMS messages Resend sent SMS messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts SMS messages frequently asked questions About SMS messages With an SMS compatible phone number you can send and receive short message service SMS messages An SMS compatible number is a phone number that your service provider enables for SMS You can send SMS messages to contacts who have SMS compatible phone numbers Note If your BlackBerry device supports sending SMS messages to email addresses you can also send SMS messages to contacts who have email addresses Find your SMS number In the phone the My Number field displays your phone number If your BlackBerry device is enabled for SMS this number is also your SMS number Type an SMS number Contact your service provider for more information about SMS number format Your service provider might require that all SMS numbers include the area code and other prefixes Note In the phone options set your smart dialing options to avoid typing the country code and area code Related topic About smart dialing See page 45 Open SMS messages An unopened SMS message appears in a messages list with a closed italic envelope icon After you open the message the closed italic envelo
33. evice has built in AutoText entries that correct common mistakes For example AutoText changes hte to the You can create AutoText entries for your common typing mistakes or for abbreviations For example you might create an AutoText entry that replaces ttyl with talk to you later Use AutoText To use AutoText type an AutoText entry Press the Space key Related topics About AutoText See page 35 10 Create AutoText entries See page 35 Turn off AutoText for SMS messages See page 36 Create AutoText entries 1 In the device options click AutoText 2 Click the trackwheel 3 Click New 4 Inthe Replace field type the text to replace 5 Inthe With field type the text that should appear 6 In the Using field set whether the entry is capitalized exactly as typed Specified Case or whether the entry is capitalized according to its context SmartCase 7 Set the language 8 Click the trackwheel 9 Click Save Related topic What is the Insert Macro menu item See page 36 Turn off AutoText for SMS messages See page 36 Manage AutoText entries In the device options click AutoText Click an AutoText entry Perform one of the following actions e Edit e Delete Related topic Turn off AutoText for SMS messages See page 36 User Guide Turn off AutoText for SMS messages In the device options click SMS Set the Disable AutoText field to Yes Click the trackwheel Click Save Cut o
34. fice reply should be sent automatically to a contact the first time that contact sends you an email message To set an out of office reply on your BlackBerry device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Set an out of office reply L Inthe messages options click Email Settings 2 Set the Use Out Of Office Reply field to Yes 3 Type a reply 4 If you use an IBM Lotus Notes desktop email program in the Until field set the date on which the out of office reply should be turned off Click the trackwheel 6 Click Save Note You can also set an out of office reply in your desktop email program If you use the BlackBerry Internet Service log in to your account using a desktop browser to set an out of office reply Related topic About out of office replies See page 14 About filters You can create filters to specify which email messages are forwarded to your BlackBerry device and which messages remain in your desktop email program To forward messages to your device when creating a filter select Forward with Level 1 Notification sends messages with higher priority or Forward header only sends messages with only the To Sent and From fields If the message does not meet any filter criteria and should not be forwarded set the If no filters apply send email to handheld field to No Filters are applied to messages based on the order
35. gned to provide additional authentication and security when you browse web pages using the BlackBerry Browser Related topic How do set BlackBerry Browser security options See page 129 About WTLS Wireless Transport Layer Security WTLS is the WAP Browser security layer that is designed to provide security for WAP services Related topic How do set WAP Browser security options See page 129 52 Browser shortcuts To return to the last page that you viewed press the Escape button To insert a period in the Go To dialog box press the Space key To insert a slash mark in the Go To dialog box press the Shift key the Space key To go to the home page press H To edit a web address in the Go To dialog box hold the Alt key and roll the trackwheel In the Go To field edit the text Click the trackwheel Click OK To open the bookmarks screen press K To add a bookmark press A To refresh a web page press R To search for a word on a page press F To find the next instance of a word on a page press V To view the history press I To move to the next page in the history press N To move to the previous page in the history press the Backspace Delete key To view copy or send the address for a link press L To view copy or send the address for a page press P To view more images press M To view all images press Q To open the browser options press O To move down a page p
36. he volume you can also customize the notification including the tune and the number of times that the tune plays User Guide 68 Calculator Use the calculator memory Copy and paste calculations Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory type a number Press K To recall the number in the memory press J To delete the number in the memory press H To add to the number that is currently stored in the memory type a number Press L To subtract from the number that is currently stored in the memory type a number Press U Copy and paste calculations Click the trackwheel Click Copy To paste the calculation back into the calculator display or into another program click the trackwheel Click Paste Convert measurements In the calculator type a number Click the trackwheel Perform one of the following actions e To convert the number from imperial to metric click To Metric e To convert the number from metric to imperial click From Metric Click a conversion type 19 Calculator shortcuts To add press O To subtract press I To multiply press A To divide press G To clear the screen press Y To clear the last entry press T To find the square root press V To use the percent function press B To add a number to the memory type the number and press L To recall the memory press J To replace the memory type a numbe
37. ice reply Create filters Set folder redirection Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages frequently asked questions Open messages An unopened message appears in a messages list with a closed envelope icon After you open the message the closed envelope changes to an open envelope Note If your BlackBerry device is integrated with more than one email account you might be able to open messages from the message list for a specific email account Send email messages 1 Ina messages list click the trackwheel 2 Click Compose Email 3 Inthe To field type an email address or a contact name Click the trackwheel Type a message Click the trackwheel Click Send Nous Notes If a list of names appears as you type a contact name click a name to add that contact to your message If your BlackBerry device is integrated with more than one email account you can select an account to send the message from At the top of the message in the Send Using field press the Space key until the preferred email account appears You might also be able to send messages from the message list for a specific email account Related topic Search for contacts in your company address book See page 57 User Guide Save draft messages To save a draft of a message click the trackwheel Click Save Draft Add multiple contacts to a me
38. ick a view To change the default view that appears when you open the calendar in the calendar options set the Initial View field Click the trackwheel Click Save 1 Navigate the calendar To go to a specific date click the trackwheel Click Go to Date Set the date Click the trackwheel To go to the current date click the trackwheel Click Today To move forward or back by a time period click the trackwheel Click Prev or Next Schedule appointments 1 In the calendar click the trackwheel 2 Click New 3 Type the appointment details 4 If the appointment is recurring set how frequently it should recur 5 Click the trackwheel Click Save Notes If your appointment recurs perform the following actions Set the Every field to change the frequency of the appointment For example to set an appointment to recur every three days set the Every field to 3 Select the Relative Date check box for the appointment to recur on a relative date for example on the last Friday of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Space key User Guide Related topics Change the default reminder time for appointments and meetings See page 60 About power off and reminders See page 85 Schedule appointments quickly In the calendar options verify that the Enable Quick Entry field is set to Yes In Day view beside the start time t
39. iew several types of file attachments on your BlackBerry device including zip htm html dor dot ppt pdf wpd txt vcf and xls files You can also view bmp gif jpg png and tif image attachments If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later you can view wmf files on your device In a messages list a paper clip icon appears beside messages with attachments Related topic Can view file attachments on my device See page 117 Open a file attachment 1 Ina message click the trackwheel Click Open Attachment Click the attachment Click Expand Perform one of the following actions au Pp WN e To open a table of contents for the file attachment click Table of Contents e To open the file attachment click Full Content 6 Click Retrieve Note To reopen an image attachment quickly in the message click the attachment image Click Open Attachment Open embedded content In an attachment click a content link Click Retrieve To return to the attachment press the Escape button Examples of embedded content include tables images footnotes text boxes or comments View tables in attachments To preview a table that is embedded in a document click the table link Click Retrieve To view the full table in the table preview click the Table Link link Click Retrieve User Guide View attachment information T
40. ification when there is a change in voice privacy service during a call Set voice privacy change alert In the phone options click Sounds Set the Privacy Alert field Click the trackwheel Click Save Related topic About voice privacy See page 46 Reset call timers 1 In the phone click the trackwheel Click Status Click Last Call or Total Calls Click Clear Timer Click the trackwheel Click Save St H SON Phone shortcuts To open the phone press the Send key To end a call press the End key To call a selected contact or phone number press the Send key To call a speed dial number hold the assigned key To add an extension to a phone number press the Alt key the 8 key Type the extension number To show the last number that you typed press the Space key the Enter key Press the Enter key again to dial the number To call your voice mail access number hold 1 To type letters in phone numbers hold the Alt key and type letters To mute a call press the Mute button To turn off mute press the Mute button again To turn on speakerphone during a call press the Speakerphone key To turn off speakerphone press the Speakerphone key again To change the volume during a call roll the trackwheel To move to the top of the call log list in the phone press the Space key To insert a wait when typing a phone number press B To insert a pause when typing a phone number press N 11 Phone
41. in which they appear If you create multiple filters that could apply to the same message you must decide which one should be applied first by placing that filter higher in the list To create filters on your device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Create filters In the messages options click Email Filters Click the trackwheel Click New Set the filter information Click the trackwheel Click Save Au RWN Notes To add a contact to the From or Sent to fields click the trackwheel Click Select Name Click a name Click Continue To make the filter detect messages from multiple contacts use semicolons to separate contacts in the From or Sent to fields You can also use the BlackBerry Desktop Software to create filters If you use the BlackBerry Internet Service log in to your account using a desktop browser to create filters Related topics About filters See page 14 Manage filters See page 15 Create filters quickly See page 15 Manage filters Click a filter Perform one of the following actions e To turn on the filter select a filter Press the Space key e To view and edit a filter click a filter Click Edit e To move the filter higher or lower in the list click the filter Click Move Roll the trackwheel to move the filter Click the trackwheel e To delete the filter click a filter Click Delete Creat
42. ing volume level the notification volume level consistently increases until the BlackBerry device reaches the loudest volume level 22 Profiles Why isn t the ring tone being played the number of times that have set For phone calls the number of times that the BlackBerry device sounds or vibrates is not determined by the number of beeps that you set in your notification profile The device sounds or vibrates until the caller or the network ends the connection Why am I not receiving notification for incoming calls or received messages In the profiles list verify that the Off profile is not enabled If this profile is enabled all notification is turned off including profile exceptions and LED notification If you set the Custom Phone Tune field to MUTE you do not receive notification for calls from the contacts that the exception applies to How do set custom notification for messages from a specific contact In the profiles list create a new notification profile that sets the tune that you want to use for your messages Create a profile exception for the contact and set the Use Profile field to the new notification profile Why can I not edit all the fields for a Calls From profile exception Calls From profile exceptions appear in the profiles list when you add a custom phone tune from the address book Because these exceptions are for phone calls only you can only edit the Custom Phone Tune field 77 Use
43. ion Turn on browser push 1 In the device options click Advanced Options 2 Click Browser Push 3 Select one or more of the check boxes 4 Set the options for browser push notification types 5 Click the trackwheel 6 Click Save Note If you turn on browser push notification for your WAP Browser you can also select the Allow WAP Push Applications check box Related topics About browser push See page 53 About the browser See page 49 54 Downloading frequently asked questions Why can t load new programs onto my device Why did a new program appear on my device What software version do have on my device Can listen to a ring tone before download it Why can t I load new programs onto my device Verify that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels Your device must also have sufficient available memory to load a program If the program still does not load and your device is integrated with an account that uses the BlackBerry Enterprise Server certain programs might not be available to you Contact your system administrator for more information Why did a new program appear on my device If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later your system administrator can send selecte
44. ist click the profile exception Click Move Roll the trackwheel to move the profile exception Click the trackwheel e To see the list of available tunes click Show Tunes e To delete a profile exception click Delete Note To turn off a profile exception select the exception Press the Space key To turn on the profile exception again press the Space key Manage contacts in profile exceptions In a profiles exception in the From field click a contact Click one of the following menu items e Change Name e Delete Name Silence your device To silence your BlackBerry device in the profiles list select the Quiet profile To receive only vibrate notification in the profiles list select the Vibrate profile To turn off all notification including profile exceptions and LED notification in the profiles list select the Off profile Related topic Silence the alarm See page 67 Profiles frequently asked questions What is the escalating volume level Why isn t the ring tone being played the number of times that have set Why am not receiving notification for incoming calls or received messages How do set custom notification for messages from a specific contact Why can I not edit all the fields for a Calls From profile exception Can I set one phone tune for all my profiles Can be notified of other items during a call What is the escalating volume level If you use the escalat
45. key and roll the trackwheel 28 To zoom into or out of an image click the trackwheel Click Zoom In or Zoom Out To zoom to the original image size click the trackwheel Click Zoom 1 1 To turn an image 90 degrees in a clockwise direction click the trackwheel Click Rotate To view an image in more detail after zooming in click the trackwheel Click Enhance To view an image at a higher resolution click the trackwheel Click Full Image To view the previous page in a multiple page image click the trackwheel Click Prev Page To view the next page in a multiple page image click the trackwheel Click Next Page If the next page has not yet been retrieved in the attachment click the trackwheel Click More To switch to a different page in a multiple page image click the trackwheel Click Table of Contents In the table of contents click a page Perform one of the following actions e Ifthe page has been retrieved underlined with a solid line click View e Ifthe page has not been retrieved underlined with a dashed line click Retrieve To view all the pages in the table of contents click the trackwheel Click More View presentations To view a Microsoft PowerPoint presentation in its original format in the presentation click the trackwheel Click View Slides To view a PowerPoint presentation as a slide show in the presentation click the trackwheel Click Slide Show If a slide is not download
46. l log notes in the open call log click the trackwheel Click Edit Notes Click the trackwheel Click Clear Field Forward calls 1 In the phone options click Call Forwarding 2 Click the type of calls to forward 3 Click Do Not Forward or the current forwarding phone number 4 Click Change Number 5 Click a forwarding phone number 6 Click the trackwheel 7 Click Save Note Before you enable call forwarding verify that your service provider supports this feature and that you have call forwarding phone numbers added Contact your service provider for more information Related topics Add call forwarding phone numbers See page 44 Delete call forwarding phone numbers See page 44 Can use call forwarding See page 126 44 How do edit the phone number to which my calls are forwarded See page 126 Add call forwarding phone numbers 1 Onthe Call Forwarding screen click atype of calls to forward Click New Number Type a phone number Press the Enter key Click the trackwheel Click Close on ses A ba Related topic How do edit the phone number to which my calls are forwarded See page 126 Delete call forwarding phone numbers On the Call Forwarding screen click the current call forwarding number Click Edit Numbers Click a phone number Click Delete Related topic How do edit the phone number to which my calls are forwarded See page 126 About automatic volume c
47. lative Date check box for the appointment to recur on a relative date for example on the last Friday of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Space key Related topics Change the default reminder time for appointments and meetings See page 60 About power off and reminders See page 85 Manage appointments and meetings To view your list of appointments in Month view click a day Click View Appts To view or change details for an appointment or meeting click the appointment or meeting Click Open To delete an appointment or meeting click the appointment or meeting Click Delete Respond to meeting invitations In an open meeting invitation click the trackwheel Click one of the following menu items e Accept or Accept with comments e Tentative or Tentative with comments e Decline or Decline with comments Notes To check your calendar when replying to a meeting invitation click the trackwheel Click View Calendar If you delete a meeting invitation from the messages list before you accept or decline it the meeting is deleted from your desktop calendar Manage meeting participants Open a meeting In an Accepted or Declined field click a contact Click one of the following menu items e Invite Attendee e Change Attendee e Remove Attendee Calendar shortcuts For these shortcuts to work in Day view in the calendar options
48. lick Save Related topic About backlighting See page 79 Set how long backlighting remains on To set how long backlighting stays on if you do not use your BlackBerry device in the device options click Screen Keyboard Set the Backlight Timeout field Click the trackwheel Click Save Related topics About backlighting See page 79 Adjust the brightness of the backlighting See page 80 Turn on and off the device screen To turn on the screen roll the trackwheel or press a key When your BlackBerry device is not used for a period of time the screen turns off to conserve battery power Related topics About backlighting See page 79 Adjust the brightness of the backlighting See page 80
49. mation on the availability of location based services privacy settings If you set the privacy level for location based services on your device to By Permission or Restricted and you make an emergency call from your device an emergency operator should still be able to estimate your approximate location subject to A GPS limitations Related topics About location based services See page 40 Acquire the GPS position of your device See page 41 Acquire the GPS position of your device Your BlackBerry Global Positioning System GPS location is determined using information from GPS satellites and it is expressed as a longitude and latitude To acquire your BlackBerry satellite position in the device options click Location Based Services Click the trackwheel Click Refresh GPS Notes Contact your service provider for the availability of the GPS positioning service If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS try again when your BlackBerry device is exposed to a wide area of open sky Related topics About A GPS support See page 40 About location based services See page 40 11 Phone Change the privacy setting for location based services See page 40 About Emergency Callback Mode When you end an emergency call the BlackBerry device enters Emergency Callback Mode This mode enables the operator to call you back or determine your approximate location Depending on
50. me to widen the search results Related topics About remote address book search See page 57 Manage remote address book search results See page 57 Manage remote address book search results In the remote address book search results click a contact Perform one of the following actions 57 User Guide e To add a contact to your address book click Add e To add all the contacts found during the search click Add All e To view information for a contact click View e To delete a contact from the search results click Delete e To delete the search results click Delete Lookup e To start a new search click Lookup 58 Calendar About the calendar Change the calendar view Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings Manage appointments and meetings Respond to meeting invitations Manage meeting participants Search for PIM items Calendar shortcuts Calendar frequently asked questions About the calendar In the BlackBerry device calendar you can view your appointments and meetings in one of four views Day Week and Month views show all your appointments for the selected time period Agenda view shows all your scheduled appointments in a list Depending on your theme upcoming calendar entries might appear on the Home screen Change the calendar view To change to another calendar view Day Week Month or Agenda click the trackwheel Cl
51. mergency call perform one of the following actions e Unlocked keyboard or device In the phone type the emergency number Press the Send key e Locked keyboard or device Click the trackwheel Click Emergency Call Click Yes Note Emergency calls can only be made to official emergency access numbers for example 911 in North America Related topics Turn on A GPS support See page 40 About Emergency Callback Mode See page 41 About A GPS support Depending on your service provider your BlackBerry device might be enabled with Assisted Global Positioning System A GPS support If your device is enabled with A GPS support an emergency operator should be able to estimate your location when you make an emergency call or when your device is in Emergency Callback Mode Turn on A GPS support In the device options click Location Based Services Perform one of the following actions e To turn on and off A GPS support for emergencies set the GPS Services field to 911 Only Location Off or Location Off Location On e To enable an operator to estimate your location at other times subject to A GPS limitations set the GPS Services field to Location On 40 Warning In an emergency always provide detailed information about your location to the emergency operator Because of certain limitations in A GPS technology and emergency infrastructure the emergency operator might not be able to estimate your location using
52. n remove the prompt that appears before delete contacts calendar entries tasks or memos 7 Can clear all the categories that apply to a contact task or memo How do know how many contacts calendar entries tasks or memos have saved User Guide 66 Alarm Set the alarm Silence the alarm Turn off the alarm Alarm frequently asked questions Set the alarm 1 Inthe alarm set the Daily Alarm field to On 2 Set the time when the alarm should sound 3 Set whether to snooze the alarm and the length of the snooze 4 Set a type of notification for the alarm 5 Click the trackwheel 6 Click Save When you set the alarm a bell icon appears beside the date in the device status section of the screen Related topic About power off and reminders See page 85 Silence the alarm Press any key If snooze is enabled in the Daily Alarm dialog box click Snooze Turn off the alarm In the alarm set the Daily Alarm field to Off Alarm frequently asked questions Why didn t my alarm notify me on a Saturday or Sunday 18 How do change the alarm volume What is the escalating volume level Why didn t my alarm notify me ona Saturday or Sunday In the alarm verify that the Active on Weekends field is set to Yes If this field is set to No your alarm does not notify you on Saturdays or Sundays How do I change the alarm volume In the alarm set the Volume field When you set t
53. nd time source set the Date Time Source field to Network e To use the BlackBerry network as the date and time source set the Date Time Source field to BlackBerry e To set the date and time yourself set the Date Time Source field to Off Set the other fields on the Date Time screen Why is the time on my device incorrect If you have traveled to a different time zone set the Time Zone field to display the correct time zone H If you have set the Date Time Source field to Network or BlackBerry you can update the time On the Date Time screen click the trackwheel Click Update Time User Guide 74 Profiles About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Create profile exceptions Manage profile exceptions Manage contacts in profile exceptions Add a phone tune for a contact Silence your device Set the alarm Profiles frequently asked questions About profiles Notification profiles are designed to alert you of appointment and task reminders and incoming messages calls and browser content You can create a profile that specifies which sounds to use whether to notify you when the BlackBerry device is in or out of the holster and what volume level to use You can use different sounds for each type of item The device has six preset notification profiles Loud Vibrate Quiet Normal Phone Only and Off You can edit these default profil
54. ns click Browser Configuration To load images while the page is loading set the Show Images field To show image placeholders if images do not load set the Show Image Placeholders field to Yes Click the trackwheel Click Save To load some images after the web page is loaded click the trackwheel Click More Images To load all the images click the trackwheel Click All Images To view an image on its own page click the image Click Full Image To return to the web page click the trackwheel Click Back 50 Related topic Navigate images See page 50 Navigate images To pan horizontally across an image hold the Alt key and roll the trackwheel To zoom into or out of an image click the trackwheel Click Zoom In or Zoom Out To zoom to the original image size click the trackwheel Click Zoom 1 1 To turn an image 90 degrees in a clockwise direction click the trackwheel Click Rotate Note You can navigate full images or images in the pictures list Copy links images or web page addresses On a web page click a link or image Click Link Address Image Address or Page Address Click Copy Address To paste the address place the cursor where you want to insert the copied text Click the trackwheel Click Paste Related topic How do select images and text on a web page See page 128 Send links or images in email messages 1 On a web page click a link or image 2 Click Link Address or Image Ad
55. nue OPN AH RWN Repeat steps 4 to 7 to add other contacts to the mailing list 9 Click the trackwheel 10 Click Save Group Note If you create a mailing list it is not copied to or from your desktop email program Manage mailing lists Click a mailing list Click one of the following menu items User Guide e View Group e Edit Group e Delete Group Manage contacts in mailing lists Click a contact Click one of the following menu items e View Member e Change Member e Delete Member e Add Member Note When you delete members from a group or delete a group the contacts remain in the address book About custom phone tunes You can add a custom phone tune for a contact without changing other notifications Custom phone tune settings appear in both the address book and the profiles list When you add a custom phone tune to a contact a new profile exception appears in the profiles list as Calls From lt contact gt Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program Add a phone tune for a contact In the address book click a contact Click Edit Click the trackwheel Click Add Custom Phone Tune Set a phone tune Click the trackwheel Click Save A om Fb DH 56 Related topic About custom phone tunes See page 56 Create profile exceptions See page 76 About categories You can create categori
56. o view the size author publication date and other information about the attachment open the attachment Click the file name Perform one of the following actions e Ifyou have opened the complete file attachment click View Info e If you have not opened the complete file attachment click Retrieve Info Navigate spreadsheet attachments To scroll horizontally in a spreadsheet hold the Alt key and roll the trackwheel To move to a specific cell in a spreadsheet click the trackwheel Click Go to Cell Type the cell coordinates Click the trackwheel To display the contents of a cell in a spreadsheet click the trackwheel Click View Cell To view the previous worksheet in a workbook click the trackwheel Click Prev Sheet To view the next worksheet in a workbook click the trackwheel Click Next Sheet If the next worksheet has not yet been retrieved in the attachment click the trackwheel Click More To switch to a different worksheet in a workbook click the trackwheel Click Table of Contents In the table of contents click a worksheet Perform one of the following actions e Ifthe worksheet has been retrieved underlined with a solid line click View e Ifthe worksheet has not been retrieved underlined with a dashed line click Retrieve To view all the worksheets in the table of contents click the trackwheel Click More Navigate image attachments To pan horizontally across an image hold the Alt
57. only A GPS information Note The options present on your BlackBerry device to turn on and off A GPS support might differ slightly depending on your service provider Related topics About A GPS support See page 40 About Emergency Callback Mode See page 41 About location based services Depending on your service provider your BlackBerry device might be enabled with location based services The privacy setting for location based services controls whether programs on your device can use the GPS position of your BlackBerry device For example a program could use the GPS position of your device to give you driving directions Change the privacy setting for location based services To set the privacy level for location based services on your BlackBerry device in the device options click Location Based Services Perform one of the following actions e To be prompted each time a location based service program wants to use the GPS position of your device set the Privacy Setting field to By Permission Click the trackwheel Click Save e To prevent location based service programs from using the GPS position of your device set the Privacy Setting field to Restricted Click the trackwheel Click Save e To allow location based service programs to use the GPS position of your device set the Privacy Setting field to Unrestricted Click the trackwheel Click Save Notes Contact your service provider for more infor
58. ontrol Automatic volume control is designed to adjust the volume on your BlackBerry device when you are using the phone in a noisy environment Set automatic volume control In the phone options click Enhanced Audio Set the Automatic Volume Control field Click the trackwheel Click Save Related topic About automatic volume control See page 44 About smart dialing You can specify default country and area codes so that any numbers that are specified as links or any numbers in your address book that do not contain these codes are dialed correctly If you call a corporation frequently you can also set your smart dialing options so that you do not have to type the main number for the corporation To call a contact in the corporation you only need to press the Alt key the 8 key and type the extension number Set default country and area codes In the phone options click Smart Dialing 2 Set the Country Code and Area Code fields 3 Inthe National Number Length field set the default length for phone numbers in your country 4 Click the trackwheel Click Save Note When you calculate the default length for phone numbers include your area code and local number but do not include your country code or the National Direct Dialing prefix Warning If you roam to another country and you change your smart dialing options phone numbers for contacts in your address book might not be dialed correctly Related to
59. pe changes to an open italic envelope Send SMS messages 1 Ina messages list click the trackwheel 2 Click Compose SMS 3 Click Use Once 4 Click SMS 5 Click Phone 6 Type an SMS compatible phone number User Guide 7 Click the trackwheel 8 Click Continue 9 Type a message 10 Click the trackwheel 11 Click Send Notes If you have added contacts to the address book you can select a contact from the list after you click Compose SMS If your BlackBerry device supports sending SMS messages to email addresses you can select the destination address as an email address after you click Use Once To send an SMS message quickly from the phone type an SMS compatible phone number Click the trackwheel Click SMS lt XXXXXXX gt Related topic Why can t send SMS messages See page 113 Add contacts to SMS messages When composing an SMS message click the trackwheel Click Add Recipient Note You can send an SMS message to up to ten recipients Related topic Type an SMS number See page 19 Manage SMS messages Open a message Click the trackwheel Click one of the following menu items e Save e Reply e Forward e Forward As 20 e Delete Note To remove previous SMS messages from a reply message click the trackwheel Click Remove History Resend sent SMS messages To resend an SMS message to the same contact in the message click the trackwheel Click Resend
60. pic About smart dialing See page 45 Set corporate extension dialing 1 Inthe phone options click Smart Dialing 11 Phone 2 Inthe Number field type the main phone number for a corporation 3 Set how long the BlackBerry device waits before dialing an extension 4 Inthe Extension Length field set the default length for extensions 5 Click the trackwheel 6 Click Save Related topic About smart dialing See page 45 Set voice mail options In the phone options click Voicemail Type a voice mail access number and any additional numbers such as a password or extension Click the trackwheel Click Save Notes If your BlackBerry device is provisioned for voice mail the voice mail access number might already appear on the screen Contact your service provider for more information about voice mail for your device If your device is not provisioned for voice mail you can type the access number for a different voice mail system About TTY You can use text telephone TTY to make calls to and receive calls from other TTY devices If you connect your BlackBerry device to a TTY device calls that you receive on your device are converted to text When TTY is enabled an indicator appears in the device status section of the screen Note The TTY option is only available on some BlackBerry devices Contact your service provider for more information 45 User Guide Set the TTY option In
61. r Guide Can set one phone tune for all my profiles Yes In the profiles list click the trackwheel Click Show Tunes Click a phone tune Click Set As Phone Tune Can be notified of other items during a call Yes In the profiles list click a profile Click Edit Click an item Click Edit Set the Notify me during calls field to Yes Note Depending on your BlackBerry device you might not be able to set the Notify me during calls field for all items 78 Screen display Turn off automatic backlighting adjustment Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Set the font Assign a program to a Convenience key About themes Apply a theme to your device Delete themes Download themes Organize the Home screen Organize the programs list About backlighting The screen and keyboard on your BlackBerry device are designed to be lit so that you can use your device in various lighting levels The device is also designed to adjust the backlighting level automatically as the lighting level in your environment changes Turn off automatic backlighting adjustment To stop your BlackBerry device from adjusting the backlighting level automatically in the device options click Screen Keyboard Set the Automatic Backlight field to No Click the trackwheel C
62. r and press K To clear the memory press H To display the result of your calculation press the Enter key User Guide 70 Bluetooth About Bluetooth wireless technology Turn on or off the Bluetooth radio Pair with another Bluetooth enabled device Manage paired Bluetooth enabled devices Set how your BlackBerry device appears to other Bluetooth enabled devices Use Bluetooth wireless technology during a call Share your address book with a paired Bluetooth enabled device Bluetooth frequently asked questions About Bluetooth wireless technology Bluetooth wireless technology is designed to enable your BlackBerry device to establish wireless connections with other Bluetooth enabled devices such as a handsfree car kit or wireless headset in close proximity Turn on or off the Bluetooth radio To turn on the Bluetooth radio in the device options click Bluetooth Click the trackwheel Click Enable Bluetooth To turn off the Bluetooth radio in the device options click Bluetooth Click the trackwheel Click Disable Bluetooth About Bluetooth pairings When you pair your BlackBerry device with another Bluetooth enabled device you should be able to connect to the other Bluetooth enabled device over the wireless network when it is within range of your BlackBerry device a typical range is approximately 10 meters After you pair with a Bluetooth enabled device you can set your BlackBerry device to
63. r copy text 1 Click the trackwheel 2 Click Select 3 Select text 4 Click the trackwheel 5 Click Cut or Copy Paste text Place the cursor where you want to insert the cut or copied text Click the trackwheel Click Paste Related Topic Copy and paste calculations See page 69 Turn on tones when pressing keys In the device options click Screen Keyboard Set the Key Tone field to On Click the trackwheel Click Save Set the cursor speed In the device options click Screen Keyboard Set the Key Rate field Click the trackwheel Click Save Typing shortcuts To capitalize a letter hold the letter key until the capitalized letter appears To insert a period press the Space key twice The next letter is capitalized To type the alternate character on a key hold the Alt key and press the character key To type a symbol press the Symbol key Click a symbol 36 To type an accented or special character hold the letter key and roll the trackwheel To insert a currency symbol press the Currency key To turn on CAP lock press the Alt key the Right Shift key To turn on NUM lock press the Right Shift key the Alt key To turn off NUM lock or CAP lock press the Right Shift key To type a number in a number field press a number key You do not need to press the Alt key To type a letter in a number field hold the number key until the letter appears To insert the at sign and periods
64. rches See page 25 Search for messages from a specific contact See page 26 Search for messages with a specific subject See page 26 Search for PIM items See page 26 Recall searches To view your saved searches in a messages list click the trackwheel Click Search Click the trackwheel Click Recall Manage saved searches In the list of saved searches click a search Click one of the following menu items e Select Search e Edit Search e Delete Search User Guide Note To view the criteria of your last search quickly in the list of searches click the trackwheel Click Last Related topic Recall searches Search for messages from a specific contact To search for all messages received from a specific sender in a messages list click a message Click Search Sender To search for all messages sent to a specific recipient in a messages list click a message Click Search Recipient Note If your BlackBerry device is integrated with more than one email account you might be able to start a search from the message list for a specific email account The device searches only for messages in that list To search all email accounts for messages from a specific contact search from the main messages list Search for messages with a specific subject To search for all messages with the same subject click a message Click Search Subject Note If your BlackBerry device is integrated with more
65. ress the Space key To move up a page press the Shift key the Space key To save a web page to the messages list press S To view a file link press the Enter key To stop a web page from loading press the Escape button To move to a specific web page press G To move between full screen mode and normal mode press U To move the browser to the background to use another program press D To close the browser hold the Escape button Downloading Download programs Manage programs Prevent third party programs from transmitting data Download ring tones Manage ring tones Download background images Download themes About browser push Turn on browser push Downloading frequently asked questions Download programs On a web page click a link for a program Click Get Link Click Download Click OK Related topics Why did a new program appear on my device See page 54 Legal notice See page 141 Manage programs To view a list of programs that are currently loaded on your BlackBerry device in the device options click Advanced Options Click Applications To view details for a third party program on the Applications screen click the program Click Properties To delete a third party program click the program Click Delete Related topic Legal notice See page 141 Download ring tones 1 On a web page click a mid or mp3 file link 2 Click Get Link 3 Click Menu 4 Click Save
66. ries In the address book task list or memos list click the trackwheel Click Filter Click a category Click Delete Note When you delete a category the category is deleted but any contacts tasks or memos to which the category applied are not deleted About pauses and waits Use a wait or a pause to separate additional numbers for example a password or extension from a main phone number After dialing the main phone number your BlackBerry device either pauses before dialing the additional numbers pause or prompts you to type them wait 14 Contacts Add pauses or waits When creating or editing a contact in a phone number field click the trackwheel Click Add Wait or Add Pause Type the additional numbers Related topic About pauses and waits See page 57 About remote address book search To find and add contacts from your company address book your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 3 5 or later for Microsoft Exchange BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino or BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise Contact your system administrator for more information Search for contacts in your company address book In the address book click the trackwheel Click Lookup Type the name of a contact Click the trackwheel Note You can also type part of a contact na
67. ries vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium All other brands product names company names trademarks and service marks are the properties of their respective owners The BlackBerry device and or associated software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents shtml for a list of RIM as hereinafter defined patents This document is provided as is and Research In Motion Limited and its affiliated companies RIM assume no responsibility for any typographical technical or other inaccuracies in this document RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVI
68. rograms while you are waiting for the web page to load Click the trackwheel Click Save Request You can also save a web page that has finished loading in a messages list Saving a fully loaded web page enables you to open the text on the web page at any time On the web page click the trackwheel Click Save Page Note A saved web page displays content that was current at the time that the web page was saved To update the content on a saved page click the trackwheel Click Refresh Create bookmarks On a web page click the trackwheel Click Add Bookmark Manage bookmarks In the bookmarks list click a bookmark Click one of the following menu items e Edit Bookmark e Delete Bookmark Related topic Organize bookmarks into folders See page 52 51 User Guide Organize bookmarks into folders In the bookmarks list click a folder Perform one of the following actions e Toadd a folder click Add Subfolder e To open a bookmark folder with subfolders click Expand e To close a bookmark folder with subfolders click Collapse e To rename a folder that you added click the trackwheel Click Rename Folder e To move a bookmark into a folder click the bookmark Click Move Bookmark Roll the trackwheel to move the bookmark Click the trackwheel Clear browser caches In the browser options click Cache Operations Click the button for a type of cache About TLS Transport Layer Security TLS is desi
69. rom the messages list press C To reply to a message press R To forward a message press F To reply to all press L To file a message press I To search for text within a message press S To search for the next occurrence of the text press S again To move down a page press the Space key To move up a page press the Shift key the Space key To view sent messages or call logs for outgoing phone calls in a messages list press the Alt key O To view received messages or call logs for incoming phone calls in a messages list press the Alt key I To view voice mail messages in a messages list press the Alt key V To move to the next unopened item press U To move to the next related message press J To move to the previous related message press K To mark a message as opened or unopened press the Alt key U To move to the last cursor position in a received message press G To view the address of a sender or a recipient in the To or From field of a received message select a name Press Q To show the display name again press Q PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of new or unread messages Hide the unread message indicator Mes
70. sages shortcuts Email and PIN messages frequently asked questions About PIN messages A personal identification number PIN uniquely identifies each BlackBerry device on the network If you know the PIN of another BlackBerry device user you can send a PIN message to that person PIN messages are not routed through an existing email account When your PIN message is delivered to the recipient in a messages list a D appears with a check mark beside the PIN message Find your PIN In the device options click Status Note If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later your PIN appears on the Enterprise Activation screen Send PIN messages In a messages list click the trackwheel Click Compose PIN In the To field type a PIN or a contact name Type a message Click the trackwheel Click Send oe mb DH Note If a list of names appears as you type a contact name click a name to add that contact to your message Manage PIN messages Open a message Click the trackwheel Click one of the following menu items e Save e Reply e Forward e Forward As e Reply To All e Delete User Guide Note To remove the original message from a reply click the trackwheel Click Delete Original Text SMS messages About SMS messages Find your SMS number Type an SMS number Open SMS messages Send SMS messages Add contacts to SMS m
71. show press S To stop a slide show hold the Escape button 29 User Guide To move between presentation views in a presentation press M 30 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages About PIM synchronization Turn on wireless PIM synchronization Synchronization frequently asked questions About email reconciliation If you turn on email reconciliation any messages that you file or delete on your BlackBerry device should also be filed or deleted in your desktop email program Likewise any changes that you make to messages in your desktop email program should be reflected on your device If your device integration option supports wireless email reconciliation changes are reconciled over the wireless network If your device integration option does not support wireless email reconciliation changes can be reconciled using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information about manual email reconciliation Related topic Can I reconcile email messages over the wireless network See page 121 Turn on wireless email reconciliation In the messages options click Email Reconciliation Set the Wireless Reconcile field to On Click the trackwheel Click Save Note Set the wireless reconcile option for each email account that is integrated with your BlackBerry device Related
72. ssage To add multiple contacts to a message in a blank To or CC field type an email address PIN number or a contact name To add a blind carbon copy BCC recipient click the trackwheel Click Add Bcc To attach a contact to a message click the trackwheel Click Attach Address Set the importance level 1 When composing a message click the trackwheel Click Options Click the trackwheel 2 3 Set the Importance field to High or Low 4 5 Click Save Resend sent messages To change the text in a sent message and resend it in the open message click the trackwheel Click Edit Change the text Send the message To change the recipient of a sent message and resend it in the open message click the trackwheel Click Edit Click a contact Click Change Address Click a new contact Send the message To resend your message to the same contact in the open message click the trackwheel Click Resend Resend pending messages Messages that appear in a messages list with a clock icon are pending and should be resent automatically To manually resend the message in the open message click the trackwheel Click Resend If your message cannot be sent after a period of time you receive a message indicating that the message was not sent successfully Manage messages Open a message Click the trackwheel Click one of the following menu items e Save e Reply e Forward e Forward As e Reply To All e Delete No
73. tes To remove the original message from a reply click the trackwheel Click Delete Original Text If your BlackBerry device is integrated with more than one email account you might be able to manage messages from the message list for a specific email account File messages To file a message click the message Click File Click a folder Click File Notes To expand a folder click a folder with a plus sign beside it Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse Related topics Can file messages See page 109 View filed messages See page 13 View filed messages To display all filed messages in a messages list in the messages options click General Options Set the Hide Filed Messages field to No Click the trackwheel Click Save To view messages that are stored in a specific folder in a messages list click the trackwheel Click View Folder Click a folder Click Select Folder Delete multiple messages at one time To delete multiple messages hold the Shift key and select messages Press the Backspace Delete key To delete messages that you sent or received prior to or on a specific date click a date field Click Delete Prior Note When your email messages are reconciled between your BlackBerry device and your desktop email program any messages that you have deleted from your device using the Delete Prior option are not deleted from yo
74. the phone options click TTY Set the TTY Mode field Click the trackwheel Click Save Related topics About TTY See page 45 Can use a TTY device with my device See page 126 About telecoil mode In telecoil mode the magnetic signal of the BlackBerry device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils When telecoil mode is turned on an indicator H T appears in the device status section of the screen Turn on telecoil mode In the phone options click Hearing Aid Mode Set the Mode Enabled field to Telecoil Click the trackwheel Click Save Related topic About telecoil mode See page 46 About default call volume You can specify a default volume level that is used for all calls even if you adjusted the volume during a previous call Set the default call volume In the phone options click General Options Set the Default Call Volume field Click the trackwheel Click Save Related topic About default call volume See page 46 46 About voice privacy Depending on your service provider your BlackBerry device might support a voice privacy service Depending on the status of the wireless network the voice privacy status might change during a phone call If voice privacy is active a small P icon appears on the Active Call screen and in the device status section of the screen You can set whether you receive not
75. topic Can reconcile email messages over the wireless network See page 121 Reconcile deleted messages To set how deleted messages are reconciled between your BlackBerry device and desktop email program in the messages options click Email Reconciliation Set the Delete On field Click the trackwheel Click Save Note Set the email reconciliation option for each email account that is integrated with your device Related topic Delete multiple messages at one time See page 13 About PIM synchronization You can synchronize personal information management PIM items such as tasks memos contacts and calendar entries so that the entries on your BlackBerry device and in your desktop email program are similar User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later and wireless PIM synchronization is turned on PIM items should be synchronized over the wireless network You can turn wireless PIM synchronization on and off using the device If your device is integrated with an account that uses BlackBerry Enterprise Server version 2 1 or later and wireless calendar synchronization is enabled calendar entries should be synchronized over the wireless network You can synchronize all other PIM items using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information about synchronizing PIM items manually or config
76. ur desktop email program Related topic Reconcile deleted messages See page 31 Mark messages as opened or unopened To change the status of a message click a message Click Mark Opened or Mark Unopened To change the status of multiple unread messages to read click a date field Click Mark Prior Opened 2 Email messages Save a copy of messages sent from the device In the messages options click Email Settings Set the Save Copy In Sent Folder field to Yes Click the trackwheel Click Save Note Copies of sent messages are stored in the Sent Items folder in your desktop email program About auto signatures Your auto signature is added to your email messages after you send them The auto signature does not appear on your BlackBerry device when you compose the message To add an auto signature from your device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Add an auto signature 1 Inthe messages options click Email Settings 2 Set the Use Auto Signature field to Yes 3 Type an auto signature 4 Click the trackwheel 5 Click Save Note You can also add an auto signature in the BlackBerry Desktop Software If you use the BlackBerry Internet Service log in to your account using a desktop browser to add an auto signature Related topic About auto signatures See page 13 User Guide About out of office replies The out of of
77. uring wireless calendar synchronization using the BlackBerry Desktop Software Related topic Can synchronize PIM items over the wireless network See page 121 Turn on wireless PIM synchronization In the tasks memo address book or calendar options set the Wireless Synchronization field to Yes Click the trackwheel Click Save If the Wireless Synchronization option does not appear on the BlackBerry device you can set wireless calendar synchronization using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information Notes If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization If you turn on wireless PIM synchronization on the device you cannot synchronize PIM items using the BlackBerry Desktop Software 32 Related topic Can synchronize PIM items over the wireless network See page 121 Backing up and restoring device data About backing up and restoring device data 5 Click Activate Restore device data About backing up and restoring device data If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later settings on your device that are not saved in your desktop email program should be ba
78. w Speed Dial List Click a contact or phone number Perform one of the following actions e To change the contact that is assigned to a speed dial key click Edit Click a new contact Click Add Speed Dial To lt contact name gt e To assign the contact to a different speed dial key click Move Roll the trackwheel to move the contact Click the trackwheel e To delete a contact from the speed dial list click Delete About call logs Call logs appear when you open the phone Missed call logs also appear in a messages list Depending on your theme missed calls might also appear on the Home screen Log calls To set whether call logs appear in a messages list in the phone options click Call Logging Select the call log type that you want to appear in a messages list Press the Space key If you do not want any call logs to appear ina messages list select None Press the Space key Related topics About call logs Manage call logs See page 44 43 User Guide Can set the phone to display frequently called numbers See page 126 How do I change how long messages and phone call logs remain in a messages list See page 110 Manage call logs In the phone or in a messages list open a call log Click the trackwheel Perform one of the following actions e To add notes to the call log click Add Notes e To edit call log notes click Edit Notes e To forward call log notes click Forward To delete cal
79. want to end the phone call press the End key Dial using letters To type letters in phone numbers press the Alt key Type the letter To type multiple letters press the Right Shift key the Alt key Type letters To dial numbers again press the Right Shift key Note When you type a letter in a phone number your BlackBerry device dials the number that is associated with the letter on a conventional phone keypad Make three way calls 1 During a call click the trackwheel 2 Click 3 Way Call 3 Type a phone number or click a contact 4 Press the Enter key twice 5 During the second call click the trackwheel 6 Click Flash Notes The Active Call screen shows that you are only connected to the second contact even though you are connected to both calls To disconnect from the second contact click the trackwheel Click Flash Related topic Can make three way calls See page 126 Assign speed dial numbers to keys 1 In the phone click the trackwheel Click View Speed Dial List Click an unassigned key Click New Speed Dial Click a contact OF GW Re aS Click Add Speed Dial To lt contact name gt 11 Phone Note To assign a contact or phone number from the phone to a speed dial key select a contact or phone number Hold an unassigned key Click OK Related topic Change speed dial numbers See page 43 Change speed dial numbers In the phone click the trackwheel Click Vie
80. your service provider Emergency Callback Mode is active for five minutes or is canceled when you make a non emergency call In Emergency Callback Mode you cannot send and receive messages or browse web pages Your device exits Emergency Callback Mode at any time if you make a non emergency call Note To exit Emergency Callback Mode manually click the trackwheel Click Exit Emergency Callback Mode Make calls using speed dial In the phone hold the key that is assigned to the contact or phone number Note You can also use speed dial to make a phone call on the Home screen or in a messages list Related topics Assign speed dial numbers to keys See page 43 Change speed dial numbers See page 43 Check voice mail On the Home Screen click Voicemail Notes The Voicemail icon is unavailable if no voice mail number is specified 41 User Guide Depending on your theme the number of new or unheard voice mail messages might appear in the device status section of the screen and beside the program name Related topic Set voice mail options See page 45 Answer calls To answer a call click Answer If you do not want to answer a call click Ignore If you are already connected to a call and you receive another call click Answer Hold Current To end a call press the End key Note You can also press the Send key to answer a call If you are already connected to a call and you receive another call
81. ype the subject of the appointment Type a location in parentheses Click the trackwheel Note To change the start and end times after typing the location hold the Shift key and roll the trackwheel To change the end time only roll the trackwheel Related topics Change the default reminder time for appointments and meetings See page 60 About power off and reminders See page 85 Change the default reminder time for appointments and meetings In the calendar options set the Default Reminder field to the amount of time before the appointment that the BlackBerry device should remind you The default is 15 minutes Related topics About power off and reminders See page 85 Can set a snooze time for task and calendar reminders See page 134 What is dismissed if I click Dismiss All in a reminder See page 134 Schedule meetings 1 In the calendar click the trackwheel 60 2 Click New Type the meeting details 4 Ifthe meeting is recurring set how frequently it should recur 5 Click the trackwheel 6 Click Invite Attendee 7 Click a contact 8 Click Invite 9 Repeat steps 5 to 8 to add other contacts to your meeting 10 Click the trackwheel 11 Click Save Notes If your meeting recurs perform the following actions Set the Every field to change the frequency of the appointment For example to set an appointment to recur every three days set the Every field to 3 Select the Re

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