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IBM IntelliStation M Pro 6849 PC Desktop

1. Keyboard Mouse USB 1 ES E le USB 2 Serial 1 N y EEN Parallel a om f p Serial 2 o P rog aaj z RJ45 rm ks Ethernet Audio Audio SCSI Line Out tt Line In Device 5 x Microphone Y ao al e E r Monitor Slot 1 AGP ERAO Slot 2 PCI Slot 3 PCI Slot 4 PCI Slot 5 PCI Slot 6 Shared ISA PCI Note that the monitor connector is located on the graphics adapter installed in one of the expansion slots 82 IntelliStation M Pro User Guide Identifying Parts on the System Board The system board also called the planar or motherboard is the main circuit board in your computer It provides basic computer functions and supports a variety of devices that are IBM installed or that you can install later If you plan to install remove or replace hardware in your computer you will need to know the layout of the system board The following illustration shows the layout of the system board in your computer The numbered pointers show the components that are discussed in this book
2. Secondary microprocessor socket H AA A Primary microprocessor socket I Power connector Ll um meme M BH 5V auxiliary power connector Ln E DIMM sockets Vo 4 Gs Channel B SCSI Connector 68 pin 0 IS Diskette drive connector A EE El Primary IDE connector a E Channel B SCSI Connector 50 pin E A Secondary IDE connector m a Battery q La CMOS clear password jumper 19 e H Rocker switches Wake on LAN Connector T En Wake on Modem Connector El LE Channel A SCSI Connector 68 pin Shared ISA PCI slot connector f ta PCI slot connectors E AGP slot connector usua T dan E3 Hm EH Note An illustration of the system board and additional information is provided on a label located inside the computer Chapter 7 Installing Options Overview 83 84 IntelliStation M Pro User Guide Chapter 8 Solving Problems This chapter describes diagnostic tools that are available to you You can use these tools to identify and correct problems that might come up as you use your computer This chapter also contains information about option diskettes and terminate and stay resident TSR programs Using Diagnostic Tools Computer problems can be caused by hardware software or user error for example pressing the wrong key Using the diagnostic aids discussed in this chapter you might be able to solve such problems yourself or gather helpful information you can pass on to a service t
3. 601 A failure occurred during testing of the diskette drive and diskette drive controller This error can be caused by a loose or incorrectly connected cable a failing drive or a failing system board Note The computer can be used but one or more diskette drives might not work Action Verify that all diskette drive cables are properly installed and securely connected Running the diagnostic programs might isolate the diskette drive that failed but you must have your computer serviced See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer 602 The computer is not able to start the diskette in the drive The diskette might be damaged or formatted incorrectly Action Try another startable diskette that is formatted correctly and is in good condition For information and instructions on formatting diskettes refer to your operating system documentation If this does not correct the problem have the computer serviced Chapter 8 Solving Problems 97 POST Message Description 604 A failure occurred during the testing of a diskette drive Action 1 Verify that the Configuration Setup Utility program correctly reflects the type of diskette drive you have installed For instructions on using the Configuration Setup Utility program refer to Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Run the diagnostic pro
4. Use this key the minus or hyphen key in some menus to decrease the numerical value of a setting 0 9 Use these number keys in some menus to change the numerical value of a setting F1 Press this key for help on a selected menu item F9 Press this key if you changed and saved the setting of a selected menu item and you want to restore the setting that was active before you made the change F10 Press this key to return the setting of a selected menu item to a default value Note Active keys are displayed at the bottom of each screen not all of the above keys are active with every menu Chapter 5 Configuration Setup Utility Program 31 In the Configuration Setup Utility program menus the configuration information you can change is enclosed in brackets like these You cannot change information that is not surrounded by brackets r Important Information about Saving Configuration Settings In most cases when you add or remove hardware from your computer or erase passwords the BIOS basic input output system detects the changes and then updates the configuration automatically Although the computer changes the configuration settings automatically you must save these changes in the Configuration Setup Utility program for the new configuration to take effect If you do not save the new settings your operating system will not start To save the configuration after adding removing hardware or erasing passwords co
5. Action Remove all adapters that are not required for system startup and reinstall them one at a time powering on after each is reinstalled When this message displays replace the adapter just installed If the problem cannot be isolated and corrected have the computer serviced 121 A hardware error occurred Action Have the computer serviced Chapter 8 Solving Problems 91 POST Message Description 151 A real time clock error occurred Action Have the computer serviced 161 The battery on the system board is dead CAUTION Danger of explosion if lithium battery is incorrectly replaced Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries as required by local ordinances or regulations See Lithium Battery Notice on page ix and Replacing the Battery on page 70 for important information on battery use disposal and replacement Action Replace the battery Note The computer can be used until you replace the battery 92 IntelliStation M Pro User Guide POST Message Description 162 A change in device configuration occurred This message is displayed under one or more of the following conditions A new device has been installed A device has been moved to a different location or cable connection A device has been removed or disconnected from a cable A device is failing and is no longer recognized by the compu
6. All cables are securely connected to the proper connectors on the computer For the location of the connectors refer to Input Output Device Connectors on page 82 The computer cover is properly installed If the problem cannot be isolated and corrected have the computer serviced Problems such as a broken cover lock or indicator lights not working Have the computer serviced 118 IntelliStation M Pro User Guide Intermittent Problems Action A problem occurs only occasionally and is difficult to detect Verify that 1 All cables and cords are securely connected to the rear of the computer and attached devices When the computer is turned on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If SCSI devices are installed the last external device in each SCSI chain is terminated correctly See your SCSI documentation If the problem cannot be isolated and corrected have the computer serviced Keyboard Mouse or Pointing Device Problems Action All or some keys on the keyboard do not work Verify that 1 2 The computer and the monitor are turned on The keyboard cable is securely connected to the keyboard connector on the computer For the location of the keyboard connector see Input Output Device Connectors on page 82 If the probl
7. Chapter 4 Operating Your Computer 17 Using a Mouse A mouse is a device that you use to point to and select objects on the monitor screen It connects to your computer by a cable Some mouse devices are designed for the round mouse connector on the back of your computer other mouse devices are designed for the D shaped serial connector You can use either type of mouse if the correct software device driver is installed With a mouse you can move the pointer on the monitor screen If you have never used a mouse before it might feel a bit awkward at first However with a little practice the mouse movements will seem natural To use the mouse slide it from side to side and forward and backward on a flat surface The pointer on the monitor screen moves as you move the mouse When you see an item that you want to select on the screen you simply move the pointer to that item this is called pointing Then you press and release the left button on the mouse this is called clicking To learn how to use the mouse with the software in your computer see the documentation accompanying the software Some programs support only one mouse button others support two and some support three Despite the differences some terms are fairly standard throughout the industry Point Move the mouse so the pointer is on the object you want Click Press and release the mouse button once Double click Rapidly press and release the mouse button twi
8. The serial port adapter if you added one is properly installed and firmly seated Refer to Installing Options in Your IntelliStation M Pro for instructions on adding adapters If the problem cannot be isolated and corrected have the computer serviced Serial Port 2 Problems Serial port 2 cannot be accessed Action Verify that 1 2 Each port is assigned a unique address The serial port adapter if you added one is properly installed and firmly seated Refer to Installing Options in Your IntelliStation M Pro for instructions on adding adapters If the problem cannot be isolated and corrected have the computer serviced 122 IntelliStation M Pro User Guide Printer Problems Action The printer does not work Verify that 1 2 The printer is turned on and is online The printer signal cable is securely connected to the correct parallel serial or USB port on the computer Refer to Input Output Device Connectors on page 82 for the location of the parallel serial and USB ports Note Non IBM printer signal cables might cause unpredictable problems You have assigned the printer port correctly in your operating system or application program You have assigned the printer port correctly in the Configuration Setup Utility program For instructions on using the Configuration Setup Utility program refer to Chapter 5 Using the Configuration Setup Utility Program o
9. Select Power Management from the Configuration Setup Utility program menu Select APM Set APM BIOS Mode to Enabled oa A C N Select values for power management time to low power system power processor speed display and time to display off as necessary 6 Set IDE Drives to Enabled or Disabled Note SCSI drives are not affected by APM 7 Press Esc twice to return to the Configuration Setup Utility program menu 8 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 9 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Setting Automatic Power On Features The Automatic Power On features within the Power Management menu allow you to enable and disable features that automatically turn your computer on You must also select the startup sequence you want to use for the type of power on event selected If you select Automatic make sure Automatic Power On Startup Sequence in the Startup Sequence menu is set to enabled Otherwise the system will use the Primary startup sequence Wake on LAN If you have remote network management software you can use the IBM developed Wake on LAN feature built into the integrated Ethernet subsystem in your computer You can also use the Wake on LAN feature if you have disabled the integrated Ethernet subsystem and have installed a properly configured token ring adapter that is enab
10. Support for dual microprocessors Memory Four 3 3 V synchronous 168 pin dual in line memory module DIMM sockets Installed synchronous dynamic random access memory SDRAM error correcting code ECC 100 MHz DIMMs See Memory DIMM Options on page 77 for more information Support for Up to 1024 MB 1 GB of SDRAM 32 MB 64 MB 128 MB and 256 MB DIMMs in either single sided or double sided configurations DIMM heights up to 2 5 inches Flash memory for system programs L2 Cache Memory 512 KB L2 cache memory integrated into microprocessor Removable Media Drives Standard One 3 5 inch 1 44 MB diskette drive Maximum Two diskette drives and one tape backup Options 525 inch 1 2 MB diskette drive 3 5 inch 1 44 MB diskette drive internal tape drive Internal Hard Disk Drives Standard One EIDE or one SCSI hard disk drive Maximum IDE and EIDE devices Four total includes CD ROM Maximum SCSI devices Refer to the SCSI documentation that comes with your computer 2 IntelliStation M Pro User Guide CD ROM Drive e One IDE CD ROM drive Video Subsystem One of the following is preinstalled Matrox Millenium G200 graphics adapter Matrox Millennium II AGP graphics adapter STB GLyder MAX 2 AGP graphics adapter Intergraph Intense 3D Pro 3400 PCI graphics adapter Audio Subsystem Integrated Crystal 4235 audio subsystem SoundBlaster applications supported Ethernet Subsyst
11. U S A and Puerto Rico In all other countries contact your IBM reseller or IBM marketing representative U S A and Puerto Rico Getting Help Around the World If you travel with your computer or need to move it to another country you can 1 800 772 2227 register for International Warranty Service When you register with the International Warranty Service Office you will receive an International Warranty Service Certificate that is honored virtually worldwide wherever IBM or IBM resellers sell and service IBM PC products For more information or to register for International Warranty Service n the U S or Canada call 1 800 497 7426 n Europe call 44 1475 893638 Greenock U K Chapter 9 Getting Help Service and Information n Australia and New Zealand call 61 2 9354 4171 In all other countries contact your IBM reseller or IBM marketing representative Purchasing Additional Services During and after the warranty period you can purchase additional services such as support for IBM and non IBM hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and name might vary by country Enhanced PC Support Line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network Technical support is provided for IBM computers and
12. fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchange service for the Machine without charge under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded The replacement may not be new but will be in good working order Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
13. you must enter the correct administrator password Setting or Changing an Administrator Password Use the Configuration Setup Utility program to set or change an administrator password You can use any combination of up to seven characters A Z a z and 0 9 for the password Chapter 5 Configuration Setup Utility Program 55 Attention Keep a record of your administrator password in a secure place If you lose or forget the administrator password you will not be able to access the Configuration Setup Utility program and you will not be able to erase and reset an administrator password If you lose or forget your password you must complete one of the following steps in order to regain access to the Configuration Setup Utility program 1 If enhanced security is disabled default setting you must remove the computer cover and move a jumper on the system board Refer to Erasing a Lost or Forgotten Administrator Password on page 57 for further information 2 If enhanced security is enabled you must replace the system board in your computer To set or change an administrator password 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select System Security from the Configuration Setup Utility program menu Select Administrator Password Type your password and press Down Arrow Type your password again D oO FF C N At Power On Pa
14. 0000 0 0000000000 27 Chapter 5 Using the Configuration Setup Utility Program 29 Starting and Using the Program sw ww ee 30 Viewing and Changing Settings 0 0 2000020000 2000 31 Exiting the Program os a hd ee boy Ha A oes 33 OvervieWa Ju ko gas hi ada wee Pw a due eh oe ld ce dibus 34 System S mmaty i5 ada it dog E Hie eee 34 Product Data s necs onde ah e ehe Ve PU Rs ee et rg 35 Devices and I O Ports aia vua er ee EROR EENSASE Y eS EIE Ps 36 Start Options is SAA RETNA TU E e qp Boe Pss qnm uaa 39 Date and Time astute rw AS meri he Aka Que bo edes 41 System Sec tity ds sdb bed eee dep e ee RR CE AEE a A 41 Advanced Setup sho a BE ee deed Pa be e be PP 43 ISA Legacy Resourtes eA 45 Power Management o mis seas g e iy dre d Edo Ea Ry e da 47 Instructions for Common Procedures oo 49 Viewing the System Summary sen 49 Setting the Date and Time 2o lll 50 Understanding the Power On Password 000 4 50 Understanding the Administrator Password 0 54 Enhanced Security set wa ehhh wp pue y mites m ke ea aa dod 58 Setting the Startup Sequence lll 60 Setting Remote Administration llle 61 Understanding Power Management e 61 Quick Reference for Network Related Settings o o o 65 Chapter 6 Taking Care of Your Computer 69 Basics dt A A
15. ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Appendix B Product Warranties and Notices 147 Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unless specified otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM You may be required to present proof of purchase IBM or your reseller provides certain types of repair and exchange service either at your location or at a service centre to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation IBM may repair the failing Machine or exchange it at its discretion When warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes i
16. Installing Files from Option Diskettes o o o ooo o 127 Chapter 9 Getting Help Service and Information 129 Service Supporte cut dd S RE ha tt E idus 129 Before You CallforS rvice rica td a dd 130 Getting Customer Support and Service o o o o o e 131 Using Electronic Support Services o o o o ooo o e 131 Using the World Wide Web llle 132 Getting Information by Fax aaa aa 133 Getting Help Online io edo EX orn ERE e s EUER x Pesos 133 Getting Help by Telephone lo ee 134 Getting Help Around the World oo o o 135 Purchasing Additional Services ooo les 136 Enhanced PC Support Line aa aaa 136 900 Number Operating System and Hardware Support Line 136 Network and Server Support Line ee 137 Ordering Support Line Services oo es 137 Warranty and Repair Services ooo o 137 Ordering Publications aaa aaa 138 Appendix A Computer Records o oo lo ls 139 Contents V Serial Numbers and Keys aaa 139 Device Records inser E uera SEI ee ek 141 Appendix B Product Warranties and Notices 143 Wartrarity Statements scs esee m Bo ex eo eA Sole Sk Anas 143 IBM Statement of Limited Warranty for United States Puerto Rico and Canada Part 1 General Terms 20000008 144 IBM Statement of Warranty Worldwide except Canada Puerto Rico T
17. M Pro User Guide Table 1 Page 3 of 3 Network Related Settings To Configure Select Comments Notes Modem Ring Detect 1 e 10 Power Management 2 Automatic Power On 3 4 Enabled or Disabled Modem Ring Detect If you select Enabled go to the next step Startup Sequence Primary or Automatic Go back to the main menu Start Options The first second third and fourth primary startup devices Automatic Power On Startup Sequence The first second third and fourth startup devices Your model might not allow you to select four startup devices Remote Administration System Security Remote Administration Remote Administration Enabled or Disabled Chapter 5 Configuration Setup Utility Program 67 68 IntelliStation M Pro User Guide Chapter 6 Taking Care of Your Computer This chapter provides guidelines for the proper handling and care of your computer Basics Here are some basic points about keeping your computer functioning properly Keep your computer in a clean dry environment Make sure it rests on a flat sturdy surface Do not place items on top of the monitor or cover any of the vents in the monitor or computer These vents provide air flow to keep your computer from overheating Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse sticky and unusable Do not g
18. Revision Level Indicates the revision level of the boot startup record that is flashed in at manufacturing System Board Identifier Shows the ID number of the system board System Serial Number Shows the serial number of the computer System UUID Shows a universally unique identifier for your computer BIOS Date Shows the date of the Basic Input Output System code that contains such basic hardware operations as interaction with diskette drives hard disk drives and the keyboard BIOS Mode Shows the mode Desktop or Tower of the Basic Input Output System code Chapter 5 Configuration Setup Utility Program 35 Devices and I O Ports If you select Devices and I O Ports from the Configuration Setup Utility main menu you can view and in some cases change device or port settings Note The specific device options might vary depending on the computer model You can change port assignments or disable ports if you want to prevent unauthorized transmission of data to any devices attached to the ports Devices and I O Ports Descriptions Mouse You must select whether the mouse is installed or not in this field Diskette Drive A Diskette Drive B If a drive is installed this field shows the diskette storage capacity of the drive If you change or add a diskette drive you might need to use this option to set the correct type If a drive is installed this field shows the diskette stora
19. See Electrical Safety on page 74 and Handling Static Sensitive Devices on page 75 Remove the cover See Disconnecting Cables and Removing the Cover on page 80 Locate the configuration rocker switches on the system board See the label inside your computer for the location of the switches Set switch number 5 ON Insert the POST BIOS update flash diskette into drive A Turn on the computer After the update session completes turn off the computer and remove the diskette from drive A Set switch number 5 OFF 10 11 Install the cover and reconnect any cables that were disconnected Turn on the computer to restart the operating system IntelliStation M Pro User Guide Using a CD ROM Drive Your computer has a preinstalled CD ROM drive CD ROM drives can play back or read from a CD but cannot write information to it CD ROM drives use industry standard 12 cm 4 75 inch CDs Follow these guidelines when using a CD ROM drive Do not place the drive where there is High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight Do not insert any object other than a CD into the drive Before moving the computer remove the CD from the drive The following is an illustration of the front bezel of the CD ROM drive Tray Eject Load Button Emergency Eject Hole Indicator Light Chapter 4 Operating
20. Setup Utility Program on page 29 2 Make sure the primary IDE or SCSI cable is properly installed and securely connected 3 Make sure all adapters are installed correctly For instructions on adding adapters see Installing Options in Your IntelliStation M Pro If the problem cannot be isolated and corrected have the computer serviced 8603 A pointing device or system board error occurred Action Have the computer serviced 19990301 A hard disk failure occurred Action Have the computer serviced Other Numbers The computer POST found an error Action Follow the instructions on the screen Chapter 8 Solving Problems 111 Error Messages Specific to the Integrated Ethernet Subsystem Note The error messages shown in this section are available only with the integrated Ethernet subsystem These error messages are not available when RPL remote program load or DHCP dynamic host configuration protocol is used through optional network adapters If a failure condition occurs after the Ethernet controller is initialized an error message appears on the screen The error messages that can occur are shown below If you experience any error related to the integrated Ethernet subsystem record the error message and tell your network administrator about the problem RPL Related Error Messages These error messages are specific to the integrated Ethernet controller and the RPL environment of your computer The t
21. Utility main menu you can view and change settings for device startup sequence keyboard speed virus detection various power on options and other features of your computer Start Options Descriptions Startup Sequence Primary Startup Sequence Automatic Power On Startup Sequence Error Startup Sequence The Startup Sequence menu lets you specify the order in which the computer searches devices for the operating system files when you start up the computer Primary Startup Sequence Your computer has a default primary startup sequence Use this option if you want to view or change the sequence Automatic Power On Startup Sequence Select Enabled for this option if you want to use a different startup sequence when your system is started using automatic power on features Error Startup Sequence Select Disabled for this option if you want to automatically start the Configuration Setup Utility whenever a POST error occurs Select another option if you want the system to bypass the Configuration Setup Utility and use a different startup sequence when a POST error occurs You will still be able to access the Configuration Setup Utility using the F1 key or the POST error menu Keyboard NumLock State This option indicates whether or not the Num Lock feature on the keyboard turns on automatically each time you start up the computer When NumLock is set to On the keys on the keypad act as numeric keys When NumLock is set
22. Warranty Worldwide except Canada Puerto Rico Turkey United States Part 1 General Terms This Statement of Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 may replace or modify those of Part 1 The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller Machine IBM IntelliStation M Pro Warranty Period Parts Three 3 Years Labor Three 3 Years Contact your place of purchase for warranty service information Some IBM Machines are eligible for On site warranty service depending on the country where service is performed The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified
23. and change the configuration and setup of your computer In the past the system programs were contained in a read only memory ROM module on the system board If you wanted to update POST routines BIOS instructions and the Configuration Setup Utility program you had to disassemble the computer and replace modules or you had to replace the system board Now a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory has replaced the ROM module on the system board You can easily update POST information the BIOS code and the Configuration Setup Utility program by using a flash update diskette or by using the Remote Administration feature if enabled As part of the continuing work to improve quality IBM might make changes and enhancements to the system programs When updates are released they are available as downloadable files on the World Wide Web http www pc ibm com us or through the PC Company Bulletin Board Service see Using Electronic Support Services on page 131 Instructions for using the system programs updates are available in a README file included in the download files Chapter 4 Operating Your Computer 23 ROM Recovery If power to your computer is interrupted while POST BIOS is being updated your computer might not restart reboot correctly If this happens perform the following procedure to recover 1 2 oN A gl 24 Turn off the computer
24. and software operating systems application programs and device drivers is required There are many Web sites that provide Euro Sign information and support some are listed below First determine the computer hardware and software you are using Then visit the Web sites that apply to your system for the latest Euro Sign information and support In many cases updates are available for Euro Sign support These updates can be downloaded and installed on your computer e http www adobe com http www ibm com e http www microsoft com europe euro The euro product update is available for Windows 95 and Window NT 8 IntelliStation M Pro User Guide Chapter 2 Setting Up Your Computer This section provides information for connecting cables to your computer and turning on the power r Attention Be sure to read the Safety Information on page vii before setting up your computer You will need the following Computer Computer power cord Keyboard Mouse Monitor sold separately with signal cable and power cord If you are missing an item contact your place of purchase Installing Options Set up and start your computer before installing any internal options such as memory or an adapter Refer to Chapter 7 Installing Options Overview on page 73 for option installation instructions Important Be sure that you set up any additional devices according to the manufacturer s instr
25. by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD 144 IntelliStation M Pro User Guide Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unless specified otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM In the United States call IBM at 1 800 772 2227 In Canada call IBM at 1 800 565 3344 You may be requir
26. computer to be remotely updated from a network server If you have set an administrator password for your computer it does not have to be entered by the server Consult your network administrator for information on setting up your network server to perform POST and BIOS updates To access remote administration 1 Start the Configuration Setup Utility program See Starting and Using the Program on page 30 Select System Security Select Remote Administration Press Enter gr umo 09 9 To enable update remote administration select Enabled To disable select Disabled DD Press Esc until you return to the Configuration Setup Utility main menu 7 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 8 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Understanding Power Management Your computer comes with built in energy saving capabilities You can view and change energy saving settings using the Power Management menu in the Configuration Setup Utility program This section describes the Power Management features in your computer and provides instructions for using these features Attention If a device such as a monitor does not have power management capabilities it can be damaged when exposed to a reduced power state Before you make energy saving selections for your monitor check the documentation that c
27. correctly and saved and the 163 error message reappears replace the battery If this does not correct the problem have the computer serviced Note The computer can be used until it is serviced but any application programs that use the date and time will be affected 164 A change in the memory configuration occurred This error can be caused by adding removing or incorrectly installing memory Note The computer can be used with decreased memory capacity until the error is corrected Action 1 If you added memory see Memory DIMM Options on page 77 to verify that the new memory is correct for your computer and that it is installed correctly 2 If you added or removed memory you must save the new configuration in the Configuration Setup Utility program Refer to the Important text box on page 32 for further information and instructions on saving the configuration 3 Running the diagnostic programs might isolate the location of the problem DIMM and provide additional information See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer If the problem cannot be isolated and corrected have the computer serviced 167 A different microprocessor was installed that is not supported by the current POST BIOS system programs Action 1 Obtain the latest POST BIOS flash update diskette image See Updating System Programs on page 23 2 Perform
28. definite symptoms Important If you find it necessary to remove the computer cover first read Removing the Cover in Installing Options in Your IntelliStation M Pro for important safety information and instructions If you have just added new software or a new computer option and your computer is not working do the following before using the troubleshooting charts Remove the software or device you just added Run the diagnostic programs to determine if your computer is running correctly See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer e Reinstall the new software or new device The following directory will help you quickly locate problem categories in the troubleshooting charts Problem Type Go to Diskette Drive Page 115 General Page 118 Intermittent Page 119 Keyboard Mouse or Pointing Device Page 119 Memory Page 120 Monitor Page 115 Option Page 121 Parallel Port Page 122 Printer Page 123 Serial Port 1 Page 122 Serial Port 2 Page 122 Software Page 123 Universal Serial Bus Ports Page 124 114 IntelliStation M Pro User Guide Diskette Drive Problems Diskette drive in use light stays on or the system bypasses the diskette drive Action If there is a diskette in the drive verify that 1 The diskette drive is enabled Use the Configuration Setup Utility program to check this For instructions on using t
29. forms for recording information about your computer which can be helpful if you decide to install additional hardware or if you ever need to have your computer serviced Serial Numbers and Keys Record and retain the following information Product Name IntelliStation M Pro Model Type M T Serial Number S N Key Serial Number Key Address The model and type M T numbers and the serial number S N for your computer are located on a label as shown below E Label p Your computer keys cannot be duplicated by locksmiths If you lose them order replacement keys from the key manufacturer The key serial number and the address of the manufacturer are on a tag attached to the keys Anyone who has the O Copyright IBM Corp 1998 139 key serial number and manufacturer s address can order duplicate keys so store the tag in a safe place If you record the key serial number on this page either remove the page and store it in a secure place or store this manual in a secure place when you are not using it 140 IntelliStation M Pro User Guide Device Records Use the following tables to keep a record of the options in or attached to your computer This information can be helpful in the future if you install additional options or you ever need have your computer serviced Location Option Description System Memory Mem 1 DIMM Mem 2 DIMM Mem 3 DIMM Mem 4 DIMM Expansion Slot
30. mode when you turn on your computer The IBM logo appears The amount of system memory and extended memory appears in top left corner of screen Press F1 for Configuration Setup prompt appears The keyboard is locked The SCSI BIOS installs on some models The keyboard is unlocked If any errors were detected during POST they are displayed If you have set a power on password a prompt appears on the screen If you have set both power on and administrator passwords you can type either password at the password prompt Type your password at the prompt and press Enter The first screen of your operating system or application program appears If Power On Status is Enabled and POST finishes without detecting a problem you hear one beep If POST detects a problem when you start your computer you hear multiple beeps or no beep In most cases an error code appears in the top left corner of the screen and in some cases a description of the error is displayed beside the code Note that the screen will sometimes display multiple error codes and descriptions Write down all error code numbers and descriptions If Power On Self Test is Enhanced numbers showing the amount of memory being tested appear in the top left corner of the screen until the total amount of memory in the system is reached Prompts for running a fast POST or accessing the Configuration Setup Utility program appear in the lower left corner of the screen
31. off mode 51 port 18 51 problems 119 serial port 18 51 Index 163 mouse continued unattended start mode 51 using 18 moving computer 71 N Netfinity 19 network network and server startup support 134 network and server support services fee 137 networking 63 noise level 7 notices 143 O office space arranging 13 Online Housecall 133 online information services 131 operating systems compatible 5 supported 5 option diskettes 127 installed 141 problems 121 options recording information 141 ordering support line services 137 P parallel port problems 122 passwords administrator 54 computer startup 17 52 power on 50 using 50 PC Doctor 125 PC support services fee 136 PCI expansion slots 4 164 IntelliStation M Pro User Guide PCI continued wake up 64 peripheral component interconnect See PCI planning workspace 13 Plug and Play technology 4 pointing device problems 119 ports 82 POST atstartup 17 description of 85 error messages 88 message charts 91 updating 23 POST BIOS updates 61 power cord 14 158 indicatorlight 16 management 61 output 4 switch 16 power management 61 62 See also advanced power management power on password computer startup 17 52 deleting 53 setting 50 unattended start mode 51 using 50 power on self test See POST printer problems 123 privileged access password See administrator password problems solving 85 processor See microprocessor PRODIGY 132 publi
32. same for both statements Be sure to read both the Part 1 that applies to your country and Part 2 United States Puerto Rico and Canada Z125 4753 05 11 97 Part 1 General Terms on page 144 Worldwide except Canada Puerto Rico Turkey and United States Z125 5697 01 11 97 Part 1 General Terms on page 147 Worldwide Country Unique Terms Part 2 Country Unique Terms on page 150 O Copyright IBM Corp 1998 143 IBM Statement of Limited Warranty for United States Puerto Rico and Canada Part 1 General Terms This Statement of Limited Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 may replace or modify those of Part 1 The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller Machine IBM IntelliStation M Pro War
33. sources Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner Air Circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 in of air space is sufficient Also make sure the vented air is not blowing on someone else Electrical Outlets and Cable Lengths The location of electrical outlets and the length of power cords and cables that connect to the monitor printer an
34. that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all I O addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make an I O address available to the Plug and Play adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the I O address used by the removed adapter to Available before installing another adapter 4 If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make an I O address available to the Plug and Play adapter you want to install If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 107 POST Message Description 1883 A Plug and Play adapter has requested a memory address that is not available or the Plug and Play adapter might be defective Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the memory address settings are not correct change and save the settings Setting t
35. the capabilities of the Extended Capabilities Port and Enhanced Parallel Port modes Select this mode if you have both ECP and EPP devices connected to the parallel port Bidirectional This mode is used for data transfer to other computers and supported devices The Parallel Port Extended Mode DMA field shows the channel assignment for direct memory access DMA The parallel port can use DMA data transfer when the extended mode is set to either ECP or ECP and EPP The Parallel Port IRQ field shows the interrupt request number Chapter 5 Configuration Setup Utility Program 37 Devices and I O Ports Descriptions Video Setup Video Controller Video Memory Video Aperture Palette Snooping Video Interrupt The Video Setup menu displays the type of video controller the amount of video memory and the size of the video aperture if applicable You can also enable or disable Palette color Snooping and Video interrupt Enable Palette Snooping if your system has an ISA video multimedia adapter installed and incorrect colors are displayed on the screen AND your system has a PCI video adapter installed that supports palette snooping Enable Video Interrupt if you are using an application that requires this support IDE Drives Setup IDE Hard Disk Drive 0 IDE Hard Disk Drive 1 IDE CD ROM Drive 2 IDE Hard Disk Drive 3 Audio Setup Audio Support The IDE Drives Setup menu displays the hard disk and CD R
36. there is an unresolved problem with the startup device Important If you did not change any settings in the Configuration Setup Utility program note the following You will get an error message if you exit from the Configuration Setup Utility program without selecting Save Settings Your operating system will not start but the computer will automatically restart When the computer restarts you will get a POST error message and then the Configuration Setup Utility program will again start automatically You will not get an error message if you select Save Settings and then exit the Configuration Setup Utility program Your system will save all settings as they currently appear in the Configuration Setup Utility program and your operating system will start unless there is an unresolved problem with the startup device e To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Chapter 8 Solving Problems 89 6 For more information about what caused an error message to appear and what action to take refer to the following chart Problem Go to POST error code or message appears POST Message Charts on page 91 After more than one beep application IBM Enhanced Diagnostics on page 125 program or operating system appears Blank screen unreadable screen or other Troubleshooting Charts on page 114 unusual response occurs If you are
37. unable to resolve a problem and need assistance refer to Chapter 9 Getting Help Service and Information on page 129 O90 IntelliStation M Pro User Guide POST Message Charts The computer might display more than one error message Often the first error to occur causes subsequent errors When using the POST message charts in this section always begin by following the suggested action for the first error message that appears on your computer screen Note that in these charts X can be any alphanumeric character Important If you find it necessary to remove the computer cover first read Removing the Cover in Installing Options in Your IntelliStation M Pro for important safety information and instructions POST Message Description 101 A failure occurred during testing of the system board and 102 microprocessor 196 Action Have the computer serviced 110 A memory parity failure occurred during testing of the system 111 board Action Run the diagnostic programs to verify that a problem exists in a DIMM See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer Refer to Installing Options in Your IntelliStation M Pro if you need to reconfigure the system memory to aid in identifying the defective DIMM If you cannot identify the defective DIMM in this way have the computer serviced 114 An adapter read only memory ROM error occurred
38. your IDE hard disk drives and diskette drives All IDE devices such as hard disk and CD ROM drives attached to the IDE controller can be disabled using the IDE Controller field Diskette drives attached to the system board or riser card can be disabled using the Diskette Drive Access field If Diskette Write Protect is enabled diskette drives attached to the system board or riser card will operate in a read only mode Remote Administration Select Enabled for this option if you want to allow remote administration such as the POST BIOS Update Utility program to be run from a remote system without requiring the entry of your administrator password If the power on Password Prompt option is set to On the prompt option will be reset to Dual when Remote Administration is set to Enabled Power On Password This options lets you set change or delete a power on password You can also set Password Prompt to On Off or Dual For additional information about the power on password see Understanding the Power On Password on page 50 Administrator Password This options lets you set change or delete an administrator password You can also set Power on password changeable by user to No or Yes For additional information about the administrator password see Understanding the Administrator Password on page 54 Note See important information about the administrator password in Understanding the Administrator Pas
39. 1 AGP Expansion Slot 2 PCI Expansion Slot 3 PCI Expansion Slot 4 PCI Expansion Slot 5 PCI Expansion Slot 6 ISA PCI Microprocessor 1 Microprocessor 2 Parallel Connector Serial Connector 1 Serial Connector 2 USB Connector 1 USB Connector 2 Monitor Connector Audio Connectors 32 MB 64 MB 128 MB 256 MB 32 MB 64 MB 128 MB 256 MB 32 MB 64 MB 128 MB 256 MB 32 MB 64 MB 128 MB 256 MB Graphics adapter Other Intel Pentium II MHz Intel Pentium II MHz Appendix A Computer Records 141 Location Option Description Keyboard Connector Mouse Connector 5 25 Inch Bay 1 5 25 Inch Bay 2 3 5 Inch Bay 3 3 5 Inch Bay 4 3 5 Inch Bay 5 3 5 Inch Bay 6 104 key keyboard Other 3 button mouse 2 button mouse Other IDE CD ROM drive Other 1 44 MB diskette drive Other SCSI hard disk drive Capacity EIDE hard disk drive Capacity SCSI hard disk drive Capacity EIDE hard disk drive Capacity 142 IntelliStation M Pro User Guide Appendix B Product Warranties and Notices Warranty Statements The warranty statements consist of two parts Part 1 and Part 2 Part 1 varies by country e Part 2 is the
40. 3 Glare and Lighting o aaa aaa 14 Air Circulation esta meret bed EP EAR a Lua 14 Electrical Outlets and Cable Lengths llis 14 Chapter 4 Operating Your Computer lll leen 15 Using Controls and Status Indicators o oo o o 16 Starting Your Computer aaa aaa 17 Using a Mouse ik ik be Bo ene Gh 4b Dae ende E do c Nee 18 Shutting Down xav uou Gus Ue dore AA A A 19 Using System Management Features o o e 19 Wake on LAN 02 13 86 v ete A ad ves ges 19 Aleron LAN ius Irt ado Ruta o S Cr ete oe fe P ae arse a p UEM YO 20 REE OE DEEP uo ta ger eh edv Y Ica ace o eub eek op Gea ad 20 POST BIOS Update Over the Network lll less 20 Changing Keyboard Speed 2 0 0 0 0 lle 20 Using Video Features 2 1 es 21 Installing Video Device Drivers 0 0 000200 00000 21 Changing Monitor Settings 00 2 00000 0 00220020 21 Using Audio Features us aye hd i ee oe a NUR RR A Ra sR 22 Updating System Programs 2 2 2 ee 23 Copyright IBM Corp 1998 iii ROM RecoVery veria er vU dx et ae beu ue 24 Using a CD ROM Drive ees 25 Handlinga CDs x iii eons Oe ged Se RR ede ba edes io 26 Loading CD x uar Ree ne Uy A ASABE e tj E qd edes 26 Using LOCKS ita eure RATS nde S reatus p EN ace p 27 locking the Cover umo atin gets RE ae ba RR eb ede eS 27 Locking the Keyboard res necs inn ooo 27 Optional Security U Bolt 2 000 000
41. 5 for information about diagnostic programs provided with your computer If the problem cannot be isolated and corrected have the computer and the option serviced An IBM option that previously worked does not work now Verify that all of the option hardware and cable connections are secure If the option comes with its own test instructions use those instructions to test the option If the failing option is a SCSI option verify that 1 The cables for all external SCSI options are connected correctly 2 The last option in each SCSI chain or the end of the SCSI cable is terminated correctly 3 All external SCSI options are turned on External SCSI options must be turned on before the system is turned on For more information see your SCSI documentation If the problem cannot be isolated and corrected have the computer and option serviced Chapter 8 Solving Problems 121 Parallel Port Problems Parallel port cannot be accessed Action Verify that 1 2 Each port is assigned a unique address The parallel port adapter if you added one is properly installed and firmly seated Refer to Installing Options in Your IntelliStation M Pro for instructions on adding adapters If the problem cannot be isolated and corrected have the computer serviced Serial Port 1 Problems Serial port 1 cannot be accessed Action Verify that 1 2 Each port is assigned a unique address
42. 8 IntelliStation M Pro User Guide POST Message Description 1884 A Plug and Play adapter has requested a memory address that is not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the memory address settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required memory resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a memory address available to the Plug and Play adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the memory addre
43. CI ORZ EO 7 iiem Z ORE ERE amp ERDE Z HERIDO ET COWIE AA ODM REET 6 k BR SHEL EBHVIET Appendix B Product Warranties and Notices 157 Power Cord Notice For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed 158 IntelliStation M Pro User Guide IBM power cords for a specific c
44. Disk Drive Light Client Workstation LAN Light Diskette Eject Button q Diskette A E Drive Light The following describes the operating controls and status indicators located on the front of your computer for CD ROM information see Using a CD ROM Drive on page 25 Power Switch Press this switch to turn your computer on or off Do not turn off your computer if the in use light for the hard disk drive or diskette drive is on Power On Light This status indicator lights when you turn on your computer Hard Disk Drive Light When this light is on it indicates that the hard disk drive is in use Client Workstation LAN Light When this light blinks it indicates that the integrated Intel EtherExpress Pro 100B Ethernet Controller with Wake on LAN in your computer is transmitting to or receiving from another workstation Diskette Eject Button Push this button to release a diskette from the drive Diskette Drive Light When this light is on it indicates that the diskette drive is in use 16 IntelliStation M Pro User Guide Starting Your Computer What you see and hear when you start up your computer depends upon the settings in the Start Options menu of the Configuration Setup Utility program The default settings are Power On Status Disabled and Power On Self Test Quick Note There are other selections that might also change what is displayed The following briefly describes what you see in the default
45. Engineering Change Management Occasionally there might be changes that are required after a product has been sold IBM or your reseller if authorized by IBM will make Engineering Changes ECs available that apply to your hardware Be sure to retain your proof of purchase to obtain warranty service Please have the following information ready when you call Machine Type and Model Serial numbers of your IBM hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information If possible be at your computer when you call The following items are not covered Replacement or use of non IBM parts or nonwarranted IBM parts Note All warranted parts contain a 7 character identification in the format IBM FRU XXXXXXX Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the IBM Statement of Limited Warranty for a full explanation of IBM s warranty terms Before You Call for Service Many computer problems can be solved without outside assistance by using the online help or by looking in the online or printed documentation that comes with your computer or software Also be sure to read the information in any README file
46. IBM or non IBM options operating systems and application programs on the Supported Products list This service includes technical support for Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using IBM operating systems in IBM and non IBM computers Using application programs and games Tuning performance Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service on a per call basis as a multiple incident package or as an annual contract with a 10 incident limit For more information about purchasing Enhanced PC Support see Ordering Support Line Services on page 137 900 Number Operating System and Hardware Support Line In the U S if you prefer to obtain technical support on a pay as you go basis you can use the 900 number support line The 900 number support line provides support for IBM PC products that are out of the warranty period To access this support call 1 900 555 CLUB 2582 You will be notified of the charge per minute 136 IntelliStation M Pro User Guide Network and Server Support Line Network and Server Support is available for simple or complex networks made up of IBM servers and workstations using major network operating systems In addition many popular non IBM adapters and network interface cards are suppor
47. IntelliStation M Pro User Guide Professional Workstation Type 6889 IntelliStation M Pro User Guide Professional Workstation Type 6889 Note Before using this information and the product it supports be sure to read the general information under Appendix B Product Warranties and Notices on page 143 First Edition September 1998 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Con
48. Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela Appendix B Product Warranties and Notices 159 160 IntelliStation M Pro User Guide Index Numerics 1 800 telephone assistance 134 900 number support 136 A accelerated graphics port AGP ACPI BIOS mode setting 62 Adaptec 87 adjusting chair 13 administrator password computer startup 17 52 Configuration Setup Utility program 52 deleting 57 forgotten 57 setting 54 using 54 advanced power management air circulation 14 Alert on LAN 20 America Online 132 antiglare filter 14 arranging workspace 13 Asset ID 42 95 AssetCare 42 95 assistance 129 audio features 22 ports 22 automatic power on modem ring detect 64 PCI wake up 64 serial port ring detect 63 setting 64 wake on LAN 63 wake up on alarm 64 automatic startup sequence setting 60 O Copyright IBM Corp 1998 backing up hard disk drive 71 battery disposing of 70 failure message 92 notice ix replacing 70 bays drive 2 81 beeps 17 86 BIOS updating 23 bulletin boards 131 C cable lengths 14 cache memory 2 care of computer 69 CD ROM drive adding 73 using 25 CD using 26 chair adjustments 13 circulation air 14 cleaning compact discs 26 computer 69 monitor 93 mouse 70 comfort 13 CompuServe 132 computer setup 9 configuration of computer 29 configu
49. N connection Important Before attempting to use CoSession contact your in house administrator for specific instructions on setting up and using the program Installing Files from Option Diskettes An optional device or adapter might come with a diskette Diskettes that are included in option packages usually contain files that the system needs for recognizing and activating the options Until you install the necessary files the new device or adapter might cause error messages If your optional device or adapter comes with a diskette you might need to install some configuration CFG files or diagnostic files EXE or COM from the diskette to your hard disk Refer to the documentation that comes with the option to see if you need to install files Chapter 8 Solving Problems 127 128 IntelliStation M Pro User Guide Chapter 9 Getting Help Service and Information If you need help service technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you For example IBM maintains pages on the World Wide Web where you can get information about IBM products and services find the latest technical information and download device drivers and updates Some of these pages are http www ibm com Main IBM home page http www pc ibm com IBM Personal Computing http www pc ibm com support IBM Personal Computing Support http ww
50. OM drives that either are already installed or can be installed in your computer If a hard disk is installed it shows the size and selectable performance If a CD ROM drive is installed it shows the selectable performance The performance indicates the speed at which the drive will transfer data To get better disk performance run IDE hard disk and CD ROM drives in High Performance mode If an IDE drive is set to High Performance mode you can enable Drive Prefetch for maximum drive performance Note IDE CD ROM devices and some operating systems might not work properly with the Drive Prefetch feature enabled If your model has the audio feature you can use the Audio Setup menu to enable or disable this feature Ethernet Setup Ethernet Support Alert on LAN Network Boot MAC Address If your model has an integrated Ethernet controller you can use the Ethernet Setup menu to enable or disable the Ethernet feature and view or change related settings Notes 1 If your model has an integrated Ethernet controller and you install an optional network adapter you must disable Ethernet support 2 If your model does not have an integrated Ethernet controller but has an optional network adapter you do not have the option of selecting RPL or DHCP Also you do not have the viewable MAC address feature 38 IntelliStation M Pro User Guide Start Options If you select Start Options from the Configuration Setup
51. Pro For information about required interrupt resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters If all hardware interrupts are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make an interrupt available to the PCI adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the hardware interrupt used by the removed adapter to Available before installing another adapter If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make an interrupt available to the PCI adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 100 IntelliStation M Pro User Guide POST Message Description 1801 A PCI adapter has requested memory resources that are not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the memory resource settings a
52. Section The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act EUROPE MIDDLE EAST AFRICA EMEA The following terms apply to all EMEA countries The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller If you purchased this Machine from IBM the terms and conditions of the applicable IBM agreement prevail over this warranty statement Warranty Service If you purchased an IBM Machine in Austria Belgium Denmark Estonia Finland France Germany Greece Iceland Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM 150 IntelliStation M Pro User Guide If you purchased an IBM Personal Computer Machine in Albania Armenia Belarus Bosni
53. Utility program without making any changes to current settings To select an item press Up Arrow 1 or Down Arrow to highlight the item and then press Enter If you selected Continue in step 4 the Configuration Setup Utility program menu appears on the screen You will see a pointer next to any menu items that are malfunctioning or that have been changed since the last time you IntelliStation M Pro User Guide turned on your computer If you did not knowingly make a change to a flagged menu item there is probably a malfunction in that item If you made a change continue here If you did not make a change go to the Important text box which follows step 5d To use the Configuration Setup Utility program do the following a Select the menu item that is flagged or that you wish to view by pressing Up Arrow 1 or Down Arrow and then press Enter b A new menu specific to the item that you selected appears Press Left Arrow lt or Right Arrow to toggle between choices for a menu item Note that each menu item has a Help screen To view the Help screen select the menu item and then press F1 c When you have finished viewing and changing settings press Esc to return to the Configuration Setup Utility program menu d Before you exit from the program select Save Settings When you exit from the Configuration Setup Utility program menu see step 5e your operating system will start automatically unless
54. Your Computer 25 Handling a CD When handling a CD follow these guidelines Hold the disk by its edges Do not touch the surface To remove dust or fingerprints wipe the disk with a clean soft cloth from the center to the outside Wiping the disk in a circular direction might cause loss of data Do not write or stick paper on the disk Do not scratch or mark the disk Do not place or store the disk in direct sunlight Do not use benzene thinners or other cleaners to clean the disk Do not drop or bend the disk Loading a CD To load a disk into a CD ROM drive 1 Press the Eject Load button The tray slides out of the drive Do not manually force the tray open Place the disk in the tray with the label facing up Close the tray by pressing the Eject Load button or by gently pushing the tray forward When the tray is closed the indicator light on the front of the drive will activate to indicate that the drive is in use To eject the disk press the Bject Load button When the tray slides out carefully remove the disk Close the tray by pressing the Eject Load button or by gently pushing the tray forward Note If the tray does not slide out of the drive when you press the Eject Load button insert the pointed end of a large paper clip into the emergency eject hole located above and to the left of the CD ROM indicator light If you have installed a CD ROM drive yourself and need additional inform
55. a and Herzegovina Bulgaria Croatia Czech Republic Georgia Hungary Kazakhstan Kirghizia Federal Republic of Yugoslavia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak Republic Slovenia or Ukraine you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM The applicable laws Country unique terms and competent court for this Statement are those of the country in which the warranty service is being provided However the laws of Austria govern this Statement if the warranty service is provided in Albania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Federal Republic of Yugoslavia Georgia Hungary Kazakhstan Kirghizia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak Republic Slovenia and Ukraine The following terms apply to the country specified EGYPT Limitation of Liability The following replaces item 2 in this Section 2 as to any other actual direct damages IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entitled to claim damage
56. acilities to permit them to fulfil their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Production Status 148 IntelliStation M Pro User Guide Each IBM Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent i
57. adapter by selecting the ISA Resource setting for an available IRQ Be sure to read the documentation that comes with your adapter You might need to make changes to the adapter to accommodate the selections you make for Interrupt Resources For example you might have to move jumpers or switches on the adapter or make changes to the software that comes with the adapter 46 IntelliStation M Pro User Guide Power Management If you select Power Management from the Configuration Setup Utility main menu you can view and in some cases change settings that affect the energy saving features of your computer including the automatic power on feature and advanced configuration and power interface ACPI With Power Management your computer and monitor if your monitor supports Display Power Management Signaling DPMS can be set to go into a reduced power state if they are inactive for a specified length of time Attention If a device such as a monitor does not have power management capabilities it can be damaged when exposed to a reduced power state Before you make energy saving selections for your monitor check the documentation that comes with your monitor to see if it supports Display Power Management Signaling DPMS Power Management Descriptions Options ACPI BIOS Mode ACPI BIOS Mode When ACPI automatic configuration and power interface BIOS mode is enabled the operating system is allowed to control
58. age Description 1880 A Plug and Play adapter has requested a hardware interrupt that is not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the hardware interrupt settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required interrupt resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters If all hardware interrupts are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make an interrupt available to the Plug and Play adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the hardware interrupt used by the removed adapter t
59. al Adaptec ARO 1130 PCI RAIDport adapter Power e 330 W 115 230 V ac 50 60 Hz Automatic ac voltage sensing in power supply Built in overload and surge protection Advanced Power Management Wake on LAN support Security e AssetCare Asset ID Power on and administrator passwords e Lockable cover e U bolt Startup sequence control Startup without diskette drive keyboard or mouse Unattended start mode Diskette and hard disk I O control Serial and parallel port I O control IBM Preinstalled Software Your computer might come with preinstalled software If so an operating system device drivers to support built in features and other support programs are included See About Your Software for a detailed description of the preinstalled software 4 IntelliStation M Pro User Guide Operating Systems Supported Microsoft Windows NT Version 4 0 Microsoft Windows 95 Microsoft Windows 98 Operating Systems Tested for Compatibility BM DOS Version 7 0 e MS DOS Versions 6 2 7 0 e Novell Netware Versions 3 12 4 11 e SCO OpenServer 5 0 4 e Solaris V2 6 e DEC PathWorks V5 DEC Net 1 The operating systems listed here are being tested for compatibility at the time this publication goes to press Additional operating systems might be identified by IBM as compatible with your computer following the publication of this booklet Corrections and additions to the list are available in IBM
60. and will be copied to the diskette When the copy completes you have a bootable IBM Enhanced Diagnostics diskette To start the IBM Enhanced Diagnostics using the CD do the following 1 Turn off your computer and any attached devices Turn on all attached devices then turn your computer on When you see Press F1 For Configuration Setup press the F1 key When the Configuration Setup Utility menu appears select Start Options Select Startup Sequence from the Start Options menu O1 4 WN Chapter 8 Solving Problems 125 6 Note the device selected as the First Startup Device Later you must restore this setting Select CD ROM as the First Startup Device Press Esc two times to return to the Configuration Setup Utility menu Select Save Settings and follow the prompts Place the IBM Enhanced Diagnostics CD in the CD ROM drive Select Exit Setup and follow the prompts The diagnostics will load Follow the instructions on the screen to run the diagnostics PR RP C 000 Important Information When you finish running diagnostics and utilities remove the CD from the CD ROM drive and turn the computer off You must restore the First Startup Device back to the original setting Use steps 2 on page 125 through 9 of the above procedure to do this To start the IBM Enhanced Diagnostics using the diagnostic diskette do the following 1 Turn off your computer and any attached devices 2 Insert the IBM E
61. and your computer will remain in a halted state until your administrator password is entered As with nonenhanced security your configuration settings are protected The settings cannot be changed in the Configuration Setup Utility program until your administrator password is entered This means that any changes in computer hardware that are detected by the system programs in your computer such as removal of a memory DIMM will generate a configuration error until the administrator password is entered Enabling and Disabling Enhanced Security Enhanced security can be enabled or disabled only when you update the system programs in your computer To enable or disable enhanced security 1 Insert a system programs update diskette into drive A in your computer System programs updates are available on the World Wide Web 2 Turn on the computer If it is on already you must turn it off and back on again 3 The update begins your computer halts and you are prompted for your administrator password if you have set an administrator password The computer remains in a halted state until you enter the administrator password 4 When you enter the administrator password the update diskette will continue to run and you are given the option of enabling or disabling enhanced security Your choice is automatically recorded in the System Security menu of the Configuration Setup Utility program Setting Changing and Deleting an Administrato
62. anner For further information on battery disposal call IBM at 1 800 IBM 4333 1 800 426 4333 in the U S For information outside of the U S contact your IBM reseller or marketing representative Moving Your Computer Important Do not move your computer while it is on Always turn the computer off before you move it Normal shipping and handling can cause loss of data from a hard disk If your computer has a hard disk drive take the following precautions 1 Back up all files and data from the hard disk Operating systems can vary in the way they perform backup procedures Some operating systems save only data files while others make copies of application program files and data files Refer to your operating system documentation for information about software backup 2 Remove all media diskettes compact discs tapes and so on from the drives 3 Turn the computer and all attached devices off Your hard disk drive automatically parks the read write heads in a nondata area This process prevents damage to the hard disk 4 Unplug the power cords from electrical outlets 5 Note where you have attached your cables to the rear of the computer then remove them Chapter 6 Taking Care of Your Computer 71 CAUTION Do not risk injury by moving or lifting the computer by yourself Ask another person to help you 6 If you saved the original shipping cartons and packing materials use them to pack the u
63. anufacturer of the monitor To minimize screen flicker and jitter set your monitor for the highest noninterlaced refresh rate that the monitor supports If your monitor complies with the VESA Display Data Channel DDC standard it is probably already set to the highest refresh rate that the monitor and video controller can support If you are not sure if your monitor is DDC compliant refer to the documentation provided with the monitor Using Audio Features Your computer has an integrated Crystal 4235 audio controller that supports SoundBlaster applications and is compatible with the Microsoft Windows Sound System Your computer also has an internal speaker and three audio ports These features provide you with the ability to play back and capture sound and music and enable you to enjoy sound with multimedia applications The audio ports in your computer are 3 5 mm 1 8 mini jacks A description of the ports follows For the location of the ports refer to Input Output Device Connectors on page 82 Audio Line Out This jack is used to send audio signals from the computer to external devices such as stereo powered speakers with built in amplifiers headphones multimedia keyboards or the Audio Line In jack on a stereo system In order to hear audio you must connect one of these external devices to the Audio Line Out port on your computer Note The internal speaker in your computer is disabled when an external speake
64. aphics array 21 video adapters 21 82 controller 3 21 device drivers installing 21 modes 21 SVGA 21 VGA 21 Index 165 W Wake on LAN 63 wake up on alarm 64 warranty copy of 143 warranty extensions and upgrades 137 warranty service 134 work area arranging 13 World Wide Web home page 129 132 166 IntelliStation M Pro User Guide Part Number 01K4552 Printed in U S A ll
65. ard and mouse will unlock and the computer will begin normal operation Setting and Changing a Power On Password Use the Configuration Setup Utility program to set or change a power on password You can use any combination of up to seven characters A Z a z and 0 9 for this password Attention Keep a record of your power on password in a secure place When a power on password has been set you cannot activate the keyboard and mouse without first using the password If you lose or forget your password you cannot change or delete it without removing the computer cover and moving a jumper on the system board Refer to Erasing a Lost or Forgotten Administrator Password on page 57 for further information 52 IntelliStation M Pro User Guide To set or change a power on password 1 ON oO H9 CQ N 10 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select System Security from the Configuration Setup Utility program menu Select Power On Password Type your password and press Down Arrow Type your password again At Password Prompt select Off On or Dual Press Left Arrow or Right Arrow gt to toggle between selections Note If Remote Administration is enabled you cannot select On In this case you should select Dual If it is set to On when Remote Administration is enabled it will automatically be reset to Dual Select Change Power On Passwo
66. at allows an IBM technical support representative to access your PC by modem Many problems can be remotely diagnosed and corrected quickly and easily In addition to a modem a remote access application program is required This service is not available for servers There might be a charge for this service depending on the request For more information about configuring your PC for Online Housecall e Inthe U S call 1 800 772 2227 n Canada call 1 800 565 3344 e In all other countries contact your IBM reseller or IBM marketing representative Chapter 9 Getting Help Service and Information 133 Getting Help by Telephone During the warranty period you can get help and information by telephone through the IBM PC HelpCenter Expert technical support representatives are available to assist you with questions you might have on the following Setting up your computer and IBM monitor Installing and setting up IBM options purchased from IBM or an IBM reseller e 30 day preinstalled operating system support e Arranging for service on site or carry in Arranging for overnight shipment of customer replaceable parts In addition if you purchased an IBM PC Server or IBM Netfinity Server you are eligible for IBM Start Up Support for 90 days after installation This service provides assistance for e Setting up your network operating system Installing and configuring interface cards Installing and configuring network adap
67. ate input output ports for an adapter The menu lists the hexadecimal addresses of the available I O ports You allocate I O ports to an adapter by selecting the ISA Resource setting for an available hexadecimal address Be sure to read the documentation that comes with your adapter You might need to make changes to the adapter to accommodate the selections you make for I O Port Resources For example you might have to move jumpers or switches on the adapter or make changes to the software that comes with the adapter Chapter 5 Configuration Setup Utility Program 45 ISA Legacy Resources Options DMA Resources Descriptions The DMA Resources menu lets you allocate direct memory access DMA channels for an adapter The menu lists the channel assignments for DMA which allows I O devices to transfer data to and from memory You allocate DMA channels to an adapter by selecting the ISA Resource setting for an available channel Be sure to read the documentation that comes with your adapter You might need to make changes to the adapter to accommodate the selections you make for DMA Resources For example you might have to move jumpers or switches on the adapter or make changes to the software that comes with the adapter Interrupt Resources The Interrupt Resources menu lets you allocate interrupt requests IROs for an adapter The menu lists the system IRQs and their functions You allocate IRQs to an
68. ation Within the United States call 1 800 IBM 2YOU 1 800 426 2968 your IBM reseller or IBM marketing representative Within Canada call 1 800 565 3344 or 1 800 465 7999 Outside the United States and Canada contact your IBM reseller or IBM marketing representative 76 IntelliStation M Pro User Guide Memory DIMM Options Important Be sure to observe the following guidelines when adding memory DIMM options to your computer The IntelliStation M Pro does not support EDO memory Only 168 pin 100 MHz 3 3v industry standard memory DIMMs are supported There are two types of memory DIMMs available for the IntelliStation M Pro computer Registered Memory technology and Unregistered Memory technology Registered Memory DIMMs are not compatible with Unregistered Memory DIMMs The 256 MB ECC Memory DIMM is Registered Memory technology Only the 256 MB ECC Registered Memory DIMM IBM OBI Part Number 01K1132 is supported on the IntelliStation M Pro computer The 32 MB 64 MB and 128 MB DIMMs are Unregistered Memory technology When adding additional memory DIMMs be sure that all installed memory DIMMs are of the same type For example All installed DIMMs are Registered Memory or All installed DIMMs are Unregistered Memory Chapter 7 Installing Options Overview 77 Locating Components The following information helps you locate components and serves as a referenc
69. ation refer to the documentation that comes with the drive 26 IntelliStation M Pro User Guide Using Locks To deter unauthorized use of your computer you can lock the cover and keyboard Locking the Cover You can use the cover lock and keys to secure the outside cover Two identical keys are provided with your computer Locksmiths are not authorized to duplicate these keys You must order replacement keys from the key manufacturer The key serial number and the address of the manufacturer are on a tag attached to the keys Record this information in the space provided in Appendix A Computer Records on page 139 Store the tag in a safe place Locking the Keyboard You can disable the keyboard so that others are unable to use it If a power on password is set the keyboard is locked when you turn on the computer You must type the correct password before the keyboard will unlock You can enable the power on password feature with the Configuration Setup Utility program Some operating systems have a keyboard and mouse lock up feature Check the documentation that comes with your operating system for more information Optional Security U Bolt With the optional U bolt and a steel cable you can secure your computer to a desk table or other fixture This helps to protect against theft Chapter 4 Operating Your Computer 27 28 IntelliStation M Pro User Guide Chapter 5 Using the Configuration Setup Utility Program T
70. ation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam viii IntelliStation M Pro User Guide Lithium Battery Notice CAUTION Danger of explosion if battery is incorrectly replaced When replacing the battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations ATTENTION Danger d explosion en cas de remplacement incorrect de la batterie Remplacer uniquement par une batterie IBM de type 33F8354 ou d un type quivalent recommand par le fabricant La batterie contient du lithium et peut exploser en cas de mauvaise utilisation de mauvaise manipulation ou de mise au rebut inappropri e Ne pas Lancer ou plonger dans l eau e Chauffer plus de 100 C 212 F R parer ou d sassembler Mettre au rebut les batteries usag es conform ment aux r glements locaux Safety Information iX Related Information The following documentation together with this document contain information about your computer x Installing Options in Your IntelliStation M Pro This online publication provided on the Ready to Configure Utility progra
71. ave Settings if you want to save all settings as they currently appear If you do not complete this step your settings will not be saved 3 From the Configuration Setup Utility program menu press Esc and follow the instructions on the screen Chapter 5 Configuration Setup Utility Program 33 Overview This section contains descriptions of the configuration options according to category System Summary If you select System Summary from the Configuration Setup Utility main menu you can view the following information about the features of your computer The Configuration Setup Utility program changes this information automatically if you add or remove options unless otherwise stated System Summary Descriptions Processor Indicates the type of microprocessor Processor Speed Cache Size Indicates the microprocessor internal clock speed Indicates the amount of cache memory in Kilobytes Cache memory is special buffer storage that holds frequently used instructions and data and works faster than main memory Cache State Indicates the state of cache memory enabled or disabled System Memory Indicates the amount of synchronous dynamic random access memory SDRAM Memory Type Indicates the type of memory such as nonparity or error checking and correction ECC Video Controller Indicates the type of video controller which processes images on your monitor Ethernet Suppor
72. cations ordering 138 R records device and feature 141 refresh rate 21 remote administration 61 remote technical support 133 resolution 21 RPL error messages 112 RTC CD x S safety electrical vii screen filter 14 SCSI SDRAM 2 security features 4 keys 27 locks 27 passwords 50 serial numbers 139 serial port problems 122 ring detect 63 server startup support 134 server support 134 service summary 129 services fee 136 setting up your computer 9 setup of computer 29 Setup Utility See configuration setup utility program shutting down computer 19 software errors 123 preinstalled 4 problems 123 solving problems 85 130 specifications 6 stabilizing feet 79 starting computer 17 startup sequence setting 60 static sensitive devices handling 75 status indicators 16 STB GLyder MAX 2 AGP graphics adapter 21 summary system 49 super video graphics array SVGA 21 support line services ordering 137 surge protectors 14 SVGA super video graphics array 21 system programs updating 23 specifications 6 summary 49 T technical support fee 136 technical support remote 133 technical support warranty 134 telephone assistance 134 time setting 50 trademarks 155 troubleshooting charts 114 information 85 turning off computer 19 on computer 17 U u bolt 27 unattended start mode 51 Universal Serial Bus USB ports 124 universal serial bus port V venting of hot air 14 VGA video gr
73. ce Drag Point to an object press the mouse button and hold it down as you move the mouse to relocate the object Drop After dragging an object to a new location release the mouse button 18 IntelliStation M Pro User Guide Shutting Down When you are ready to turn off your computer follow the shutdown procedure for your operating system to prevent the loss of unsaved data or damage to your software programs See your operating system documentation for instructions Using System Management Features This section is intended primarily for network administrators It describes features that make it possible for a network administrator or file server to remotely manage and control your computer The BIOS basic input output system of your computer supports an interface called DMI Desktop Management Interface DMI is a method for gathering information about the hardware and software in your computer that makes it possible for network administrators to remotely monitor and control computers in a network environment DMI can be used to remotely track many types of information about computers including serial numbers memory attributes product specific characteristics of installed peripherals temperature and operating system configuration information This information can be accessed using a DMI browser DMI browsers are provided by all major operating systems and all major LAN management packages including Netfinity Intel LANDes
74. che memory is special buffer storage that holds frequently used instructions and data and works faster than main memory With cache memory enabled most of your programs will run faster If you run programs that require slower speeds you can disable cache memory to slow down your computer ROM Shadowing The ROM Shadowing menu shows which system devices are using read only memory ROM shadowing With ROM shadowing your computer stores data from the specified device in random access memory RAM Because your computer can access data in RAM faster than it can access data from ROM programs run faster when ROM shadowing is enabled If you install an adapter that has its own ROM you can enable the ROM shadowing option for that adapter to speed up its performance Note The ROM Shadowing option might not work on adapters that use memory mapped I O such as network adapters Chapter 5 Configuration Setup Utility Program 43 Advanced Setup Descriptions PCI Control PCI Parity Network Adapters Mass Storage Adapters Display Adapters Multimedia Devices Communication Adapters Serial Adapters The PCI Control menu lets you enable or disable PCI parity and bus mastering for the PCI adapters installed in your computer PCI parity allows parity checking of data across the PCI bus Some adapters do not generate parity and will require the PCI Parity option be set to Disabled Bus mastering lets installed b
75. computer For further information refer to the documentation that comes with your monitor and the README files for the STB GLyder MAX 2 AGP graphics adapter the Matrox Millennium II AGP graphics adapter or Intergraph Intense 3D Pro 3400 PCI graphics adapter The README files are on the Ready to Configure Utility Program CD that comes with your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it You can reset the refresh rate through your operating system using the instructions provided in the README files Refer to your operating system documentation for further information on monitor settings If this does not correct the problem have the monitor and computer serviced The monitor works when you turn on the system but goes blank when you start some application programs Verify that 1 The monitor signal cable is securely connected to the monitor and the monitor connector on the graphics adapter For the location of the monitor connector on the graphics adapter installed in your computer see Input Output Device Connectors on page 82 2 The necessary device drivers for the application programs are installed If the problem cannot be isolated and corrected have the monitor and computer serviced The monitor works when you turn on the system but goes blank after some period of computer inactivity The computer is probably set for energy savings w
76. d Diagnostics on page 125 for further information The system might have detected a bad DIMM and automatically reallocated memory to enable your computer to continue to operate If the problem cannot be isolated and corrected have the computer serviced 120 IntelliStation M Pro User Guide Option Problems Action An IBM option that was just installed does not work Verify that 1 The option is designed for your computer 2 You followed the installation instructions supplied with the option and in Installing Options in Your IntelliStation M Pro 3 All option files if required are installed correctly See Installing Files from Option Diskettes on page 127 for information about installing option files 4 You have not loosened any other installed options or cables 5 If the option is an adapter you have provided enough hardware resources for the adapter to function correctly Refer to the documentation that comes with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter 6 You updated the configuration information in the Configuration Setup Utility program if necessary and have no conflicts For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 If the problem persists run the diagnostic programs See IBM Enhanced Diagnostics on page 12
77. d error messages These messages appear if a problem or conflict is detected by the application program the operating system or both Error messages for operating system and other software problems are generally text messages but they also can be numeric messages For information about these software error messages refer to the information that comes with the operating system or application program or both Diagnostic error codes and messages These codes and messages appear if a hardware problem is detected by one of the IBM Enhanced Diagnostics test programs Along with error codes the messages present text information that can be used to identify a failing part Chapter 8 Solving Problems 87 Solving POST Error Message Problems If you receive an error message during the power on self test POST completing the steps outlined in this section might enable you to resolve the problem Note If you have just added removed or changed the location of a device and you receive an error message follow the procedure described in the Important text box on page 32 If the procedure on page 32 does not eliminate the error message then proceed with the following instructions 1 88 Write down all error code numbers and descriptions that appear on the screen as you start your computer Note that a single problem can cause several error messages to appear When you correct the cause of the first error message the other err
78. d other devices might determine the final placement of your computer When arranging your workspace Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power Cord Notice on page 158 14 IntelliStation M Pro User Guide Chapter 4 Operating Your Computer This chapter provides information to help you in the day to day use of your computer Important Information The power line and power control behavior of the IntelliStation M Pro is different than some earlier computer models Please observe the following When the power cord is first plugged in the computer may appear to power on for a few seconds then power off This is a normal sequence to enable the computer to self initialize The power switch will normally operate with a single touch However in some circumstances the computer may not immediately power off In this case hold the power switch down for approximately 5 seconds The computer will then turn off The cover should always be on when operating your computer Proper cooling is required for the reliable performance of internal components O Copyright IBM Corp 1998 15 Using Controls and Status Indicators Power Switch SA Power On Light Hard
79. d you install an optional network adapter you must disable Ethernet support 2 If your model does not have an integrated Ethernet controller but has an optional network adapter you do not have the option of selecting RPL or DHCP Also you do not have the viewable MAC address feature Chapter 5 Configuration Setup Utility Program 65 To Configure Table 1 Page 2 of 3 Network Related Settings Select Comments Notes Wake on LAN 1 2 3 10 Power Management Automatic Power On Wake on LAN and press Enter Enabled or Disabled If you select Enabled continue to the next step Startup Sequence Primary or Automatic Go back to the main menu Start Options The first second third and fourth primary startup devices Automatic Power On Startup Sequence The first second third and fourth startup devices Your model might not allow you to select four startup devices Serial Port Ring Detect N 10 Power Management Automatic Power On Serial Port Ring Detect Enabled or Disabled If you select Enabled go to the next step Startup Sequence Primary or Automatic Go back to the main menu Start Options The first second third and fourth primary startup devices Automatic Power On Startup Sequence The first second third and fourth startup devices Your model might not allow you to select four startup devices 66 IntelliStation
80. e 2 the amount of any other actual direct damages or loss up to the greater of Pounds Sterling 150 000 or 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged The following is added to the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default will be limited to damages 152 IntelliStation M Pro User Guide NORTH AMERICA CANADA Warranty Service The following is added to this Section To obtain warranty service from IBM call 1 800 465 6666 UNITED STATES OF AMERICA Warranty Service The following is added to this Section To obtain warranty service from IBM call 1 800 IBM SERV Appendix B Product Warranties and Notices 153 Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protec
81. e and Information 137 Warranty upgrades in the U S include Carry in service to on site service If your warranty provides carry in repair service you can upgrade to on site repair service either standard or premium The standard upgrade provides a trained servicer within the next business day 9 a m to 5 p m local time Monday though Friday The premium upgrade provides 4 hour average response 24 hours a day 7 days a week e On site service to premium on site service If your warranty provides for on site service you can upgrade to premium on site service 4 hour average on site response 24 hours a day 7 days a week You also can extend your warranty Warranty and Repair Services offers a variety of post warranty maintenance options including ThinkPad EasyServ Maintenance Agreements Availability of the services varies by product For more information about warranty upgrades and extensions e In the U S call 1 800 426 4968 n Canada call 1 800 465 7999 n all other countries contact your IBM reseller or IBM marketing representative Ordering Publications Additional publications are available for purchase from IBM For a list of publications available in your country n the U S Canada and Puerto Rico call 1 800 879 2755 n other countries contact your IBM reseller or IBM marketing representative 138 IntelliStation M Pro User Guide Appendix A Computer Records This appendix contains
82. e when you need to install options or connect input output devices Your computer comes with the following adapters and devices preinstalled A graphics adapter slot location varies with model A CD ROM drive in drive bay 1 A diskette drive in drive bay 4 e A hard disk drive in drive bay 5 or bay 6 External View The following illustration shows an external view of the computer Power switch Power on light Hard disk drive light Client LAN light Bay 1 CD ROM drive CD ROM eject button CD ROM emergency eject Bay 2 Bay 3 Bay 4 3 5 diskette drive EjEESEdEREES E 78 IntelliStation M Pro User Guide Using the Stabilizing Feet The four feet attached to the bottom of your computer rotate 90 degrees to provide additional stability for your computer When you need to access the inside of the computer to install options you might find it easier to lay the computer on its side If you do so you should rotate the feet in towards the computer so they do not break off due to the weight of the computer When you are finished installing option s and have reattached the side cover turn the four stabilizing feet a quarter turn out from the computer and set it carefully back on its feet Chapter 7 Installing Options Overview 79 Disconnecting Cables and Removing the Cover l4 d Keyboard Mouse USB Parallel e Cg Device y 4 Device a Se
83. e appears in the top left corner of the screen and in some cases a description of the error is displayed beside the code Note that the screen will sometimes display multiple error codes and descriptions For more information about what caused an error message to appear and what 86 IntelliStation M Pro User Guide action to take refer to Solving POST Error Message Problems on page 88 and POST Message Charts on page 91 If you hear no beep at all during POST refer to Troubleshooting Charts on page 114 You might need to have your computer serviced Types of Error Messages Error messages that appear on the screen might be text numeric or both There are several types of error messages POST error messages These messages appear when POST finds problems with the hardware during startup or when a change in the hardware configuration is found POST error messages are 3 4 5 8 or 12 character alphanumeric messages and include brief explanations except I999XXXX errors For more information about what caused an error message to appear and what action to take refer to Solving POST Error Message Problems on page 88 and POST Message Charts on page 91 SCSI error messages These messages appear if a problem or conflict is detected by the Adaptec SCSI subsystem Refer to the SCSI documentation on the Ready to Configure Utility Program CD that comes with your computer for information about these messages Software generate
84. e first paragraph of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence Appendix B Product Warranties and Notices 151 IRELAND Extent of Warranty The following is added to this Section Except as expressly provided in these terms and conditions all statutory conditions including all warranties implied but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following replaces items one and two of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence and 2 the amount of any other actual direct damages up to the greater of Irish Pounds 75 000 or 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim Applicability of suppliers and resellers unchanged The following paragraph is added at the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is l
85. eA wv Pase NE Ru id 69 Cleaning Your Computer o 69 Computer and Keyboard o o 69 Monitor Screen mon dais ER nt Ee es bon i oe t ea 69 Mouss uc Yun uev oe eee SRR Ae a WU Ae dde tus 70 Replacing the Battery 22s 70 Moving Your Computer scesu ls 71 iV IntelliStation M Pro User Guide Chapter 7 Installing Options Overview 73 Electrical Safety ions cd Po Pe Pe LE S Y edo SU ret des 74 Handling Static Sensitive Devices o o e 75 Available Options ed lox pen X NUR thls eue dede wo Y obe edi 76 Memory DIMM Options ls 77 Locating Components 78 External View x aco See e qoe Oa d OLEI eC OL ed Ex de ER ee e 78 Using the Stabilizing Feet iss sss sos see xS 79 Disconnecting Cables and Removing the Cover 0 0 80 Internal VIewS la Roxio pe vx wb pr dem m me werde 81 Input Output Device Connectors o els 82 Identifying Parts on the System Board ooo 83 Chapter 8 Solving Problems 0000 85 Using Diagnostic Tools 2 0 0 0 0000000000000 004 85 Power On Self Test POST 0 en 85 Types of Error Messages eA 87 Solving POST Error Message Problems o o o o o oo oo 88 POST Message Charts 0 o les 91 Error Messages Specific to the Integrated Ethernet Subsystem 112 Troubleshooting Charts xa cosest ante ooo MO a da aUa eA e 114 IBM Enhanced Diagnostics 2 0 2 ee 125
86. echnician You can check the hardware by following the procedures in this chapter You can also use the diagnostic programs provided with your computer see IBM Enhanced Diagnostics on page 125 for a description of these programs If the hardware checks out OK and you have not made a user error you might have a software problem If you suspect that you have a software problem and your computer came with IBM preinstalled software refer to About Your Software and the operating system documentation that comes with your computer If you have installed software applications yourself consult the documentation that comes with the software The following tools are available to diagnose hardware related problems Power on self test POST Error messages POST message charts Troubleshooting charts Diagnostic programs Descriptions of these tools follow Power On Self Test POST Each time you turn on your computer it performs a series of tests that check the operation of the base computer This series of tests is called the power on self test POST O Copyright IBM Corp 1998 85 Note If your computer does not start when you press the power switch do the following Make sure all cables are securely connected to the correct locations Make sure the computer cover is installed properly pushed all the way on If this does not correct the problem have the computer serviced POST does the followi
87. ed to present proof of purchase IBM or your reseller provides certain types of repair and exchange service either at your location or at a service center to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation IBM may repair the failing Machine or exchange it at its discretion When warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service Yo
88. educing 14 graphics adapters 21 82 H hard disk drives adding 73 backing up 71 hard disk drives continued indicator light 16 location 81 power management 63 supported 2 heat output 6 help 129 home page IBM Personal Computer 129 home page IBM Personal Computing 132 l IBM enhanced diagnostics 125 identification numbers 139 indicators status 16 input output features 3 installing options overview 73 IntelliStation overview 1 Intergraph Intense 3D Pro 3400 PCI graphics adapter 21 intermittent problems 119 international warranty service 135 Internet home page 129 132 ISA expansion slots 4 K keyboard locked 50 locking 27 problems 119 speed changing 20 using 13 keys 27 139 L LAN wake up requests 63 laser compliance statement viii lighting 14 lights indicator 16 lithium battery caution 92 locking keyboard 27 locks 27 118 Matrox Millenium G200 graphics adapter 21 Matrox Millennium II AGP graphics adapter 21 memory available 86 cache 2 configuration error 94 counting 17 DIMMs 2 flash 2 problems 120 supported 2 messages error 87 microprocessor standard 2 update error 94 modem ring detect 64 serial port ring detect 63 monitor care of 14 DDC standard 22 disable mode 63 flicker 21 off mode 62 placement of 14 power management 61 62 problems solving 115 refresh rate 21 resolution 21 settings 21 standby mode 62 suspend mode 62 mouse cleaning 70 locked 50 password prompt
89. em Integrated Intel EtherExpress Pro 100B Ethernet Controller with Wake on LAN Provides both 10Base T and 100Base TX connectivity System Management RPL remote program load and DHCP dynamic host configuration protocol Wake on LAN wake up on ring and wake up on alarm Alert on LAN supported on certain models Update POST and BIOS over the network Automatic power on startup sequence Desktop Management Interface DMI BIOS and DMI software Store POST hardware test results Remote reset from LAN Built in system management hardware temperature sensors fan speed monitor chassis intrusion detector power supply and processor voltage monitor and power switch bypass Input Output Features e 25 pin ECP EPP parallel port Two 9 pin 16550 UART serial ports Two 4 pin USB ports Mouse port Keyboard port e 15 pin monitor port on graphics adapter Three audio ports line in line out and microphone Ethernet RJ 45 port Chapter 1 IBM IntelliStation M Pro Overview 3 Expansion Six drive bays Six expansion slots one dedicated AGP four dedicated PCI and one shared ISA PCI Support for PCI ISA Plug and Play adapters Support for dual microprocessors Support for additional internal and external SCSI devices the number of internal devices that can be installed is limited by the number of available drive bays and power and cooling requirements Support for an option
90. em cannot be isolated and corrected have the keyboard and computer serviced The mouse or pointing device does not work Verify that 1 2 The mouse or pointing device cable is securely attached to the proper connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse or serial connector To find the mouse and serial connectors refer to Input Output Device Connectors on page 82 The device drivers for the mouse are installed correctly If the problem cannot be isolated and corrected have the computer and the device serviced Chapter 8 Solving Problems 119 Memory Problems Action The amount of memory displayed is less than the amount of memory installed The amount of available memory shown might be somewhat less than expected because of basic input output system BIOS shadowing in random access memory RAM Verify that 1 You have installed the correct type of DIMMs for your computer Refer to Memory DIMM Options on page 77 for instructions on adding DIMMs 2 The DIMMs are properly installed and securely connected 3 If you added or removed memory you saved the new configuration in the Configuration Setup Utility program See the Important text box on page 32 for instructions on saving the configuration If the problem persists run the memory test from the diagnostic program that comes with your computer See IBM Enhance
91. er must be inactive before Power Management options begin to take affect You can select from 5 minutes to 1 hour System Power With this option you can select On if you want the computer to remain on or Off if you want the computer to shut down Display With this option you can select one of the following reduced power states Standby In this mode the screen is blanked but the screen image is restored immediately when any activity is detected Suspend In this mode the monitor uses less power than in Standby mode The screen is blanked but the screen image is restored within a few seconds after any activity is detected OFF In this mode the monitor power is turned off To restore power to the monitor you must press the monitor power switch On some monitors you might have to press the power switch twice IntelliStation M Pro User Guide If OFF is selected you must specify the Time to Display off You can select 5 minutes to 1 hour Note Time to display off is the amount of time after the reduced power state before the display enters the off state Disable In this mode the monitor is unaffected by the power management settings DE Drives This selection enables you to specify if the IDE drives should be enabled or disabled when power management options take affect To set Power Management features 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30
92. er second but you can use the Configuration Setup Utility program to increase this rate to 30 characters per second Refer to Start Options on page 39 for information on setting keyboard speed 20 IntelliStation M Pro User Guide Using Video Features Your computer has an SVGA super video graphics array controller located on the preinstalled graphics adapter SVGA is a video standard for displaying text and graphic images on a monitor screen Like other video standards SVGA supports a variety of video modes Video modes are different combinations of resolution refresh rate and color defined by a video standard for displaying text or graphics For further information on video modes refer to Understanding Your IntelliStation M Pro SVGA provides higher resolution graphics faster refresh rates and more colors than previous video standards such as video graphics array VGA At the same time SVGA supports all standard VGA modes Installing Video Device Drivers To take full advantage of the graphics adapter in your computer some operating systems and application programs require custom software known as video device drivers These device drivers provide support for greater speed higher resolution more available colors and flicker free images Device drivers for the graphics adapters as well as a README file with instructions for installing the device drivers are provided on the Ready to Configure Utility Program CD that c
93. ervice boot canceled Cannot initialize controller Cannot initialize controller Cannot initialize controller Cannot find BOOTP server Cannot start from downloaded image Too many MTFTP packages ARP canceled by keystroke ARP timeout Cannot copy memory Cannot write to memory Cannot write to memory Cannot ARP TFTP address TFTP canceled by keystroke TFTP open timeout Unknown TFTP opcode TFTP read canceled by keystroke TFTP timeout M38 M f Txx M39 M40 M40 M41 M41 M42 M43 M44 M90 M91 M92 M93 M94 M95 M96 M98 M99 Cannot open TFTP connection Cannot read from TFTP connection BOOTP canceled by keystroke DHCP canceled by keystroke BOOTP timeout DHCP timeout No client or server IP No bootfile name Cannot ARP redirected BOOTP server System is locked Press Ctrl Alt Del to restart Cannot initialize controller for multicast MTFTP canceled by keystroke MTFTP open timeout Unknown MTFTP opcode MTFTP read canceled by keystroke MTFIP timeout Cannot ARP MTFTP address Cannot open MTFTP connection Cannot read from MTFTP connection message from TFTP error packet Note An x value that follows an error code represents any alphanumeric character Chapter 8 Solving Problems 113 Troubleshooting Charts You can use the troubleshooting charts in this section to find solutions to problems that have
94. es may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU 146 IntelliStation M Pro User Guide IBM Statement of
95. et the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard Always disconnect a power cord by grasping the plug not the cord Cleaning Your Computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation CAUTION Be sure to turn the computer and monitor power switches off before cleaning the computer and monitor screen Computer and Keyboard Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Monitor Screen Do not use abrasive cleaners when cleaning the surface of the monitor screen The screen surface is easily scratched so avoid touching it with pens pencil points and erasers O Copyright IBM Corp 1998 69 To clean the screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Mouse If the pointer on the screen does not move smoothly with the mouse you might need to clean the mouse 1 Turn off the computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down Unlock the retainer on the bottom of the mouse by moving it in the direction indicated by the arrow on the retainer O 7 4 Turn the mouse right side up and the retainer and ball will drop out P S amp S gn 5 Wash
96. evice must accept any interference received including interference that may cause undesired operation Australia and New Zealand Class A Statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conform la norme NMB 003 du Canada 156 IntelliStation M Pro User Guide European Community Directive Conformance Statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards Taiwan Class A Electronic Emission Statement a SRA a T HR SA de gt dE 472 DR ER Wo T RATE A TBE gt RA RBS FRAME R gt iA 1 7E LE H Fe 1 fie E Statement of Conformity to the Voluntary Control Council for Interference from Information Technology Equipment VCCI Class A ITE for Regular Members TOREA MUERE RS A ER ie VC
97. figuration Setup Utility program Setting the Startup Sequence Your computer can be started or booted from several devices including the hard disk drive diskette drive CD ROM drive and from the network The startup program looks for these devices in a selected sequence The Configuration Setup Utility program is used to select the startup sequence Note The hard disk drive is the default startup device when no other devices are ready It does not appear in the choices provided by the Configuration Setup Utility program To set the startup sequence 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select Start Options from the Configuration Setup Utility program menu Select Startup Sequence from the Start Options menu Select the sequence and devices from the choices provided aoa F C N If Automatic Power On Startup Sequence is Enabled select the sequence and devices from the choices provided o Press Esc until you return to the Configuration Setup Utility program menu 7 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu and press Enter 60 IntelliStation M Pro User Guide 8 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Setting Remote Administration Enabling remote administration allows system programs such as the POST BIOS in your
98. ge capacity of the drive If you change or add a diskette drive you might need to use this option to set the correct type Serial Port Setup Serial Port A Address Serial Port A IRQ Serial Port B Address Serial Port B IRO The Serial Port Setup menu shows the addresses and interrupts for the built in serial ports If you add adapter cards with serial ports an error message will notify you if you have an address conflict among the serial ports Ensure that each serial port has a different address If you change serial port addresses in this menu you might also need to make changes in the software that uses serial ports For instructions on changing your software see the user s guide or online information that comes with the software USB Setup USB Support USB Keyboard Mouse Support The USB Setup menu lets you enable or disable the Universal Serial Bus feature Select Autodetect for USB Keyboard Mouse Support if you want this support to be enabled when a USB keyboard or a USB mouse is detected after the computer is started Select Disabled if you will not be using a USB keyboard or USB mouse 36 IntelliStation M Pro User Guide Devices and I O Ports Descriptions Parallel Port Setup The Parallel Port Setup menu shows the address mode interrupt and other settings for the built in parallel port The parallel port address can also be set to Disabled if you want to prevent unauthorized transmiss
99. gnostics IBM provides programs that you can run to diagnose hardware and some software problems Several utility programs that provide helpful information about your computer are also included The user interface for running these diagnostics and utilities is provided by WaterGate Software s PC Doctor The IBM Enhanced Diagnostics will isolate your computer hardware from software that was preinstalled or that you have installed on your hard disk The programs run independently of the operating system and must be run either from CD or diskette This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related An IBM Enhanced Diagnostics CD ROM comes with your computer You can also download the latest image of the diagnostics from the World Wide Web To download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a bootable Enhanced Diagnostics Diskette 1 Go to the following World Wide Web page http www3 pc ibm com support page IBM IntelliStation 2 Download the EXE file to a hard disk directory not to a diskette 3 Go to a DOS prompt and change the directory to where the file was downloaded 4 Insert a blank high density diskette in diskette drive A 5 Key in the following filename a filename is the name of the file you downloaded from the Web 6 The downloaded file is self extracting
100. grams See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer 3 If the diagnostic programs detect a failure replace the diskette drive If the problem cannot be isolated and corrected have the computer serviced 662 A diskette drive configuration error occurred Action 1 Verify that the Configuration Setup Utility program correctly reflects the number of diskette drives you have installed For instructions on using the Configuration Setup Utility program refer to Chapter 5 Using the Configuration Setup Utility Program on page 29 2 If you installed or removed a diskette drive you must save the new configuration in the Configuration Setup Utility program Refer to the Important text box on page 32 for further information and instructions on saving the configuration If this does not correct the problem have the computer serviced 762 A Math coprocessor configuration error Action Have the computer serviced 11XX Serial port error XX serial port number Action Have the computer serviced 98 IntelliStation M Pro User Guide POST Message Description 1762 A hard disk configuration error occurred Action 1 Verify that the Configuration Setup Utility program correctly reflects the number of hard disk drives you have installed For instructions on using the Configuration Setup Utility program refer to Chapter 5 Using the Configuration Setu
101. hat comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a memory address available to the PCI adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the memory address used by the removed adapter to Available before installing another adapter 4 If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make a memory address available to the PCI adapter you want to install If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 103 POST Message Description 1804 A PCI adapter has requested a memory address that is not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the memory address settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapter For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required memory resource settings for ISA legacy adapters refer to the doc
102. he Configuration Setup Utility program refer to Chapter 5 Using the Configuration Setup Utility Program on page 29 The computer is checking for the diskette drive in the startup sequence Use the Configuration Setup Utility program to verify this The diskette you are using is good and not damaged Try inserting another diskette if you have one The diskette is inserted correctly with its label up and its metal shutter end first in the drive The diskette contains the necessary files to start the computer the diskette must be startable The diskette drive cable is properly installed and securely connected There is no problem with your software program see Software Problem on page 123 If the problem cannot be isolated and corrected have the computer serviced Monitor Problems Action General monitor problems Some IBM monitors have their own self tests If you suspect a problem with your monitor refer to the information supplied with the monitor for adjustment and testing instructions If you cannot find the problem check the other listings on monitor problems in this table If the problem cannot be isolated and corrected have the monitor and computer serviced Chapter 8 Solving Problems 115 Monitor Problems Action Wavy unreadable rolling distorted or jittery screen images If the monitor self tests show that the monitor is working properly verify that 1 The locat
103. he Configuration Setup Utility program is stored in the EEPROM electrically erasable programmable read only memory of your computer You can use the Configuration Setup Utility program to view and change the configuration and setup of your computer regardless of which operating system you are using However the settings you select in your operating system might override any similar settings in the Configuration Setup Utility program The following is a brief description of the categories that appear in the main menu of the Configuration Setup Utility program System Summary Product Data Devices and I O Ports Start Options Date and Time System Security Advanced Setup ISA Legacy Resources Power Management This chapter contains the following sections Starting and Using the Program on page 30 which contains information about starting using and exiting the Configuration Setup Utility Overview on page 34 which contains descriptions of the configuration and setup options by categories Instructions for Common Procedures on page 49 which contains more detailed instructions and information for performing some of the more common configuration tasks Quick Reference for Network Related Settings on page 65 which contains concise step by step instructions for enabling network related settings for your computer O Copyright IBM Corp 1998 29 Starting and Using the Program To start the Configuration Setup Utility
104. he following publications contain more information about your computer e Hardware Maintenance Manual This publication contains information for trained service technicians It can be found on the World Wide Web at http www3 pc ibm com support page IBM IntelliStation It can also be ordered from IBM To purchase a copy refer to Chapter 9 Getting Help Service and Information on page 129 Technical Information Manual This publication contains information for individuals who want to know more about the technical aspects of their computer It can be found on the World Wide Web at http www3 pc ibm com support page IBM IntelliStation Safety Information xi Xii IntelliStation M Pro User Guide Chapter 1 IBM IntelliStation M Pro Overview Thank you for selecting an IBM IntelliStation M Pro Your computer incorporates many of the latest advances in computer technology and is easy to expand and upgrade as your needs change This chapter provides an overview of the computer features preinstalled software and system specifications O Copyright IBM Corp 1998 Features at a Glance The following information covers a variety of models For a listing of features for your specific model refer to the System Summary screen in the Configuration Setup Utility program For more information see Viewing the System Summary on page 49 Microprocessor Intel Pentium II microprocessor
105. he resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required memory resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a memory address available to the Plug and Play adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the memory address used by the removed adapter to Available before installing another adapter If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make a memory address available to the Plug and Play adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 10
106. hen the century changes you should turn it off and then back on again once or restart the operating system to ensure that the internal clock resets itself for the new century This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000 IBM software that comes with this product is Year 2000 Ready However software from other companies might 154 IntelliStation M Pro User Guide come with this IBM PC product IBM cannot take responsibility for the readiness of that software You should contact the software developers directly if you wish to verify readiness understand limitations or look for any software updates To learn more about IBM PC products and the Year 2000 visit our Web site at http www pc ibm com year2000 The information and tools there can help you with your Year 2000 transition plan especially if you have multiple IBM PCs IBM encourages you to check periodically for updated information Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both AssetCare Asset ID Alert on LAN HelpCenter HelpWare IBM IntelliStation LANClient Control Manager Netfinity OS 2 PowerPC ThinkPad ValuePoint ViaVoice Wake on LAN Intel Pentium MMX and LANDesk are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are trademarks or registered trademarks of M
107. ht Arrow gt to select either Primary or Automatic Press Esc until you return to the Configuration Setup Utility program menu Before you exit from the program select Save Settings from the Configuration Setup Utility program menu To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen IntelliStation M Pro User Guide Quick Reference for Network Related Settings The following tables are not intended to help determine which settings to choose They are only intended to help you quickly find the steps necessary to get to the choices for specific network settings You can then view the current setting or select a different setting When finished you can either save the settings and exit the utility or exit without saving the settings The steps in the following tables always start at the Configuration Setup Utility main menu Table 1 Page 1 of 3 Network Related Settings To Configure Select Comments Notes Remote Administration 1 System Security 2 Remote Administration 3 Remote Administration a second time Enabled or Disabled Enable Remote Administration to allow POST BIOS update over the LAN Integrated Ethernet and view the MAC address Devices and I O Ports Ethernet Setup Enabled or Disabled Network Boot RPL or DHCP OT PwWONP S Notes 1 If your model has an integrated Ethernet controller an
108. iable for no more than item 1 unchanged 2 as to any other actual damage arising in all situations involving non performance by IBM pursuant to or in any way related to the subject matter of this Statement of Warranty IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of suppliers and resellers unchanged The following replaces the second paragraph of this Section Unless otherwise provided by mandatory law IBM and your reseller are not liable for any of the following items 1 and 2 unchanged 3 indirect damages even if IBM or your reseller is informed of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section IBM s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM TURKTYE Production Status The following replaces this Section IBM fulfils customer orders for IBM Machines as newly manufactured in accordance with IBM s production standards UNITED KINGDOM Limitation of Liability The following replaces items 1 and 2 of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligenc
109. icrosoft Corporation Other company product and service names may be trademarks or service marks of others Appendix B Product Warranties and Notices 155 Electronic Emission Notices Federal Communications Commission FCC Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this d
110. intervention In the password prompt Dual mode the startup behavior of the computer depends on whether the computer is started from the computer power switch or by an unattended method such as a modem or timer Chapter 5 Configuration Setup Utility Program 51 If you start the computer by using the power switch the computer operates the same as it does in password prompt On mode Refer to page 50 for further information If the computer is started by an unattended method such as remotely over a LAN the computer operates the same as it does in password prompt Off mode Refer to page 51 for further information If both a power on and administrator password are set you can type either password at the password prompt that appears as you start your computer However if you want to change any settings in the Configuration Setup Utility program you must type your administrator password at the password prompt that appears when you try to access the Configuration Setup Utility program If you type your power on password at this prompt you will be able to view limited information in the Configuration Setup Utility program but you will not be able to change any settings The password does not appear on the screen as you type it If you type the wrong password you receive a screen message telling you so If you type the wrong password three times you must turn the computer off and start again When you type the correct password the keybo
111. ion of data to devices attached to the port Parallel Port Parallel Port Mode Parallel Port Extended Mode Parallel Port Extended If you add adapter cards with parallel ports an error Mode DMA message will notify you if you have an address conflict Parallel Port IRQ among the parallel ports Ensure that each parallel port has a different address If you change parallel port addresses in this menu you might also need to make changes in the software that uses parallel ports For instructions on changing your software see the user s guide or online information that comes with the software If the Parallel Port field is not set to Disabled you can choose an operational mode for the parallel port You can choose either Standard mode or one of the extended modes ECP EPP ECP and EPP or Bidirectional In standard mode you are limited to write only unidirectional mode The extended modes are bidirectional and will increase the efficiency of your parallel port however the extended modes use recent technology which is not supported by some hardware The extended modes are ECP The extended capabilities port ECP mode provides higher speed data transfers than the Standard mode The ECP mode is used for high speed printers and other devices EPP The enhanced parallel port EPP mode also provides high speed data transfers The EPP mode is used for LAN adapters disk drives and tape backups ECP and EPP This mode combines
112. ion of the monitor is appropriate Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem To determine if the location is causing the problem a Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration b Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 in apart Also when relocating the monitor be sure it is at least 75 mm 3 in from the diskette drives to prevent diskette drive read write errors c Turn on the monitor An IBM monitor signal cable is properly connected to the monitor and computer and that the cable is installed securely Non IBM monitor signal cables might cause unpredictable problems You are not trying to run your monitor at a higher refresh rate than the monitor supports Refer to the documentation that comes with your monitor for supported refresh rates Note An enhanced monitor signal cable with additional shielding might be available for your monitor See your IBM reseller or marketing representative for information If the problem cannot be isolated and corrected have the monitor and computer serviced 116 IntelliStation M Pro User Guide Monitor Problems Action Screen flickers Set the monitor for the highest noninterlaced refresh rate supported by your monitor and the video controller in your
113. ith the Advanced Power Management APM feature If the APM feature is enabled disabling APM or changing APM settings may solve the problem see Understanding Power Management on page 61 If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 117 Monitor Problems Action Blank screen Verify that 1 The computer power cord is plugged into the computer and a working electrical outlet The monitor is turned on and the Brightness and Contrast controls are adjusted correctly The monitor signal cable is securely connected to the monitor and the monitor connector on the graphics adapter To find the monitor connector on the graphics adapter installed in your computer see Input Output Device Connectors on page 82 If your computer comes with two PCI expansion slots and three shared PCI ISA expansion slots make sure the graphics adapter is installed in one of the primary PCI expansion slots For the location of the primary PCI expansion slots refer to Installing Options in Your IntelliStation M Pro If the problem cannot be isolated and corrected have the monitor and computer serviced Only the cursor appears Have the computer serviced Wrong characters appear on the screen Have the computer serviced General Problems Action The computer does not start when you press the power switch Verify that 1 2
114. ity program menu 7 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Erasing a Lost or Forgotten Administrator Password This section applies to lost or forgotten administrator passwords that are rot protected by enhanced security For information on lost or forgotten passwords that are protected by enhanced security refer to Erasing a Lost or Forgotten Administrator Password Protected by Enhanced Security on page 60 If you have lost or forgotten your administrator password and enhanced security is disabled you must remove the computer cover and move the CMOS Clear jumper also referred to as the password jumper on the system board in order to erase the password so that you can regain access to the Configuration Setup Utility program See Disconnecting Cables and Removing the Cover on page 80 for instructions on removing the computer cover and moving jumpers Refer to the system board label inside the computer for the location of the CMOS Clear password jumper Important If you move the CMOS Clear jumper you will lose all setup data stored in the computer and you will need to reconfigure the computer Use the Configuration Setup Utility program to reconfigure the computer and to set a new password Chapter 5 Configuration Setup Utility Program 57 Enhanced Security By default your administrator password is stored in CMOS memory CMOS memory is bat
115. ive 2 Hard Disk Drive 3 Matrox Graphics Inc Enabled Enabled 1 44 MB 3 5 Not Installed Installed Not Installed Not Installed Not Installed 3 MHz only denotes the internal clock speed of the microprocessor not application performance many factors affect application performance Chapter 5 Configuration Setup Utility Program 49 Setting the Date and Time Your computer has an internal clock that maintains the date and time A battery keeps the clock active when you turn off the computer To set the date and time 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select Date and Time from the Configuration Setup Utility program menu Type the date and time in the appropriate fields Press Esc to return to the Configuration Setup Utility program menu SP ge s Before you exit from the program select Save Settings from the Configuration Setup Utility program menu and press Enter 6 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Your operating system might also have a function for setting the date and time Refer to your operating system documentation for more information Understanding the Power On Password The power on password feature deters unauthorized persons from gaining access to the information stored in your computer You do not need to set a power on password but doing so allows you to c
116. k and Microsoft SMS Your computer has hardware integrated on the system board that provides system management information to the DMI browser The following describes some of the other functions that can be performed on your computer remotely Wake on LAN The Wake on LAN feature can be used by network administrators to turn on your computer from a remote location When Wake on LAN is used in conjunction with network management software such as Netfinity Version 4 provided on the Ready to Configure Utility Program CD that comes with your computer many types of functions such as data transfers software updates and POST BIOS updates to your computer can be initiated remotely These functions can be performed after normal working hours and on weekends to save time increase productivity and help keep LAN traffic down during the busy hours of the day Refer to Chapter 5 Using the Configuration Setup Utility Program on page 29 for configuration information Chapter 4 Operating Your Computer 19 Alert on LAN Alert on LAN is a new hardware and software technology supported on some models of your computer It immediately alerts network administrators when a computer has a problem even if the power is off or has no operating system running For system management Alert on LAN helps the network administrator to react quickly and effectively when problems occur rather than waiting for input from the end user For more informatio
117. led for Wake on LAN When you set Wake on LAN to Enabled your computer will turn on when it Chapter 5 Configuration Setup Utility Program 63 receives a specific signal from another computer on your local area network LAN Serial Port Ring Detect If your computer has an external modem connected to a serial port and you want the computer to turn on automatically when a ring is detected on the modem set this feature to Enabled MODEM Ring Detect If your computer has an internal modem and you want the computer to turn on automatically when a ring is detected on the modem set this feature to Enabled The modem must also support this feature Wake Up on Alarm With this feature you can specify a date and time at which the computer will be turned on automatically This can be either a single event a daily event or a weekly event PCI Wake Up If enabled this setting allows your system to power on in response to wake up requests from PCI devices that support this feature To set Automatic Power On features 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select Power Management from the Configuration Setup Utility program menu 3 Select Automatic Power On 64 Select the menu item for the feature you want to set Use Left Arrow lt or Right Arrow gt to select either Enabled or Disabled Select Startup Sequence for the feature Use Left Arrow or Rig
118. m CD RTC CD that comes with your computer includes information for adding memory adapters drives and other options to your computer It is also available as a printable file PDF from the World Wide Web at http www3 pc ibm com support page IBM IntelliStation Understanding Your IntelliStation M Pro This online publication provided on the RTC CD that comes with your computer includes general information about using personal computers and in depth information about the specific features of your computer This document is also available as part of the IBM preinstalled software About Your Software This publication provided only with computers that have IBM preinstalled software contains information about the preinstalled software package Graphics Adapter README files These files on the RTC CD contain instructions for installing device drivers for the graphics adapter IBM Audio Feature README File This file on the RTC CD contains instructions for installing device drivers for the integrated Crystal 4235 audio controller Ethernet Feature README File This file on the RTC CD contains instructions for installing device drivers for the integrated Ethernet controller Adaptec SCSI Documentation This documentation included on the RTC CD contains information about installing SCSI device drivers configuring the SCSI controller and instructions for installing and configuring SCSI devices IntelliStation M Pro User Guide T
119. mplete the following steps 1 When you turn on the computer an error message indicating that a configuration change has occurred appears approximately 30 seconds after the memory count numbers stop cycling in the top left corner of the screen When the configuration error message disappears the POST Startup Errors screen appears and you are prompted to Continue or Exit Setup Select Continue If you select Exit Setup you will get another error message The Configuration Setup Utility program menu appears with a right arrowhead gt next to the menu category in which the configuration change has occurred Select this menu item if you want to view the new configuration settings and then press Esc to return to the Configuration Setup Utility program menu Select Save Settings from the Configuration Setup Utility program menu Press Esc to exit from the Configuration Setup Utility program and follow the instructions on the screen 32 IntelliStation M Pro User Guide Exiting the Program When you finish viewing or changing settings in the Configuration Setup Utility program follow these steps to exit from the program 1 Press Esc to return to the Configuration Setup Utility program menu Depending on where you are in the program you might have to press Esc several times to get back to the Configuration Setup Utility program menu 2 Before you exit from the Configuration Setup Utility program menu select S
120. n local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Appendix B Product Warranties and Notices 149 Part 2 Worldwide Country Unique Terms ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation Extent of Warranty The following replaces the first and second sentences of this Section The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification
121. n about Alert on Lan go to the World Wide Web at http www pc ibm com us desktop alertonlan index htm RPL or DHCP RPL Remote Program Load and DHCP Dynamic Host Configuration Protocol enable a network administrator to control your computer If you use RPL in conjunction with software such as LANClient Control Manager you can use a feature called Hybrid RPL Using LANClient Control Manager you set up your computer by installing hybrid images or files on the hard disk Then each time the computer starts from the network LANClient Control Manager recognizes your computer as a Hybrid RPL client and a bootstrap program is downloaded to your computer This bootstrap program is small and helps prevent network congestion Working from the hybrid images the bootstrap program initiates the startup process from the hard disk of your computer An advantage to Hybrid RPL is that the network load associated with standard RPL is avoided POST BIOS Update Over the Network This feature makes it possible for the POST and BIOS in your computer to be updated remotely by a network administrator Network management software such as LANClient Control Manager is required in order to take advantage of this feature Refer to Setting Remote Administration on page 61 for configuration information Changing Keyboard Speed You can change the speed at which the keyboard responds when you hold down a key The normal typematic rate is 10 characters p
122. n page 29 If the problem persists run the tests described in the documentation that comes with your printer If the problem cannot be isolated and corrected have the computer and printer serviced Software Problem Action Is your software program OK To determine if problems are caused by installed software verify that 1 2 3 4 Your computer has the minimum memory requirements needed to use the software Refer to the information supplied with the software to verify memory requirements Note If you have just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works on another computer If you received any error messages while using the software program refer to the information supplied with the software for a description of the messages and solutions to the problem If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 123 Universal Serial Bus Action Port Problems The Universal Serial Verify that Bus ports cannot be 1 Each port is assigned a unique address accessed porra Ign qu 2 The USB device is properly installed and firmly seated If the problem cannot be isolated and corrected have the computer serviced 124 IntelliStation M Pro User Guide IBM Enhanced Dia
123. ng Checks basic system board operations Checks the memory operation Compares the current system configuration with that established by the Configuration Setup Utility program Starts the video operation e Verifies that the diskette drives are working Verifies that the hard disk drive and the CD ROM drive are working If Power On Self Test is set to Enhanced numbers showing the amount of memory being tested appear in the top left corner of the screen until the total amount of memory in the system is reached Options for running a quick POST or accessing the Configuration Setup Utility program appear in the lower left corner of the screen Quick mode is the default mode of operation Note The amount of available memory shown might be somewhat less than expected because of basic input output system BIOS shadowing in random access memory RAM If POST finishes without detecting any problems the first screen of your operating system or application program appears if you have not set a power on password If you have set a power on password a password prompt appears You must enter your password before the first screen of your operating system or application program will appear For further information on using passwords refer to Chapter 5 Using the Configuration Setup Utility Program on page 29 If Power On Status is Enabled and POST detects a problem you will hear multiple beeps or no beep In most cases an error cod
124. nging Settings The Configuration Setup Utility program menu lists items that identify system configuration topics If a bullet appears beside a menu item then an additional menu is available If a right arrowhead gt appears beside a menu item then a change to that item has been made or the Configuration Setup Utility program detected an error and attempted to correct it Also an additional menu might follow a menu item with a beside it If an asterisk appears next to a menu item it indicates a system resource conflict Resolve this conflict before exiting from the Configuration Setup Utility program so that your computer will function properly For information and instructions on resolving system resource conflicts refer to Installing Options in Your IntelliStation M Pro and the documentation that comes with the hardware you want to install When working with the Configuration Setup Utility program menu you must use the keyboard Refer to the following table for the keys used to accomplish various tasks Keys Function Ted Use these arrow keys to move between menu items until the item you want is highlighted gt Use these arrow keys to display and toggle between choices for a menu item Enter Press this key to select a highlighted menu item Esc Press this key to exit from a menu after viewing or making changes to the settings in the menu Use this key in some menus to increase the numerical value of a setting
125. nhanced Diagnostics diskette into diskette drive A 3 Turn on all attached devices then turn your computer on 4 Follow the instructions on the screen Other Programs on the IBM Enhanced Diagnostics CD and Diskette The IBM Enhanced Diagnostics CD and diskette also contain utility programs designed to provide information about your computer hardware and the way it is configured This information might be useful in helping to isolate problems related to the operating system and device drivers Other Diagnostic Programs on the Ready to Configure Utility Program CD The Ready to Configure Utility Program CD that comes with your computer also contains diagnostic programs designed specifically for certain operating environments Windows 95 and Windows NT Because these versions work with the operating system they not only test the hardware but also analyze certain software components of your computer They are especially useful in isolating problems related to the operating system and device drivers CoSession CoSession is a remote control diagnostic program that can be used by another individual such as your in house administrator to help diagnose problems with your computer from a remote location CoSession is provided on the Ready to Configure Utility Program CD that comes with your computer To use 126 IntelliStation M Pro User Guide CoSession this program must be installed in your computer and your computer must have a modem or a LA
126. nits If you are using different cartons cushion the units to avoid any damage 72 IntelliStation M Pro User Guide Chapter 7 Installing Options Overview You can easily expand the capabilities of your computer by adding memory drives adapters or an additional microprocessor If you have installed options before you might be able to perform some activities without detailed instructions For detailed instructions on installing options refer to Installing Options in Your IntelliStation M Pro which is available on the Ready to Configure Utility Program CD that comes with your computer It is also available as a printable file PDF on the World Wide Web at http www pc ibm com us intellistation DANGER To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Copyright IBM Corp 1998 73 Electrical Safety Caution Electrical current from power telephone and communication cables can be hazardous To avoid any shock hazard disconnect all power cords and cables as described in the following information For your safety always do the following before removing the cover 1 2 Shut down all programs as described in your operating system documentation Turn the computer and any attached devices off such as printers monitors and external drives Note Computer users in the United Kingd
127. o Available before installing another adapter If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make an interrupt available to the Plug and Play adapter you want to install If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 105 POST Message Description 1881 A Plug and Play adapter has requested memory resources that are not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the memory resource settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required memory resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters If all memory resources a
128. oise Emission Values Average sound pressure levels At operator position 37 dBA idle 42 dBA operating At bystander position 1 meter 3 3 ft 34 dBA idle 36 dBA operating e Declared upper limit sound power levels 5 0 bels idle 5 2 bels operating These levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Institute ANSI 512 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in your location might exceed the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large number of computers will operate Chapter 1 IBM IntelliStation M Pro Overview 7 Euro Sign Support Information The Euro Sign is the name given to the proposed currency symbol of the European Union According to the European Commission the Euro will exist as a currency beginning 1 January 1999 but will only gradually move into general use with the introduction of coins and notes in 2002 IBM and various other personal computer industry companies plan to support the Euro Sign on products released in 1999 For support information on products released prior to that date see the appropriate Web site for your product For your computer to support the Euro Sign a proper combination of both hardware computer keyboard and printer
129. om who have a modem or fax machine attached to their computer must disconnect the telephone line from the computer before unplugging any power cords also known as power cables When the computer is reassembled users must reconnect the telephone line after plugging in the power cords 3 Unplug all power cords from electrical outlets Disconnect all communication cables from external receptacles Disconnect all cables and power cords from the back of the computer Note Do not reconnect any cables or power cords until you reassemble the computer and put the cover back on Caution Never remove the cover on the power supply If you have a problem with the power supply have your computer serviced 74 IntelliStation M Pro User Guide Handling Static Sensitive Devices Have you ever walked across a carpeted floor then touched an object and received a small electrical shock That s static electricity and although harmless to you it can seriously damage computer components and options Important When you add an option do not open the static protective package containing the option until you are instructed to do so When you handle options and other computer components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters and memory modules by the edges Never touch any exposed circui
130. omes with your computer If your computer has IBM preinstalled software video device drivers have already been installed on the hard disk However the device driver installation instructions will be helpful if you ever need to reinstall the device drivers if you want to change video resolution color depth or monitor settings or if you need information on obtaining and installing updated device drivers See Chapter 9 Getting Help Service and Information on page 129 for information about obtaining the latest device drivers Changing Monitor Settings To get the best possible image on your screen and to reduce flicker you might need to reset the resolution and refresh rate of your monitor You can view and change monitor settings through your operating system using the instructions provided in the README files on Ready to Configure Utility Program CD that comes with your computer Refer to your operating system documentation for further information on monitor settings Chapter 4 Operating Your Computer 21 Attention Before you change any monitor settings be sure to review the information that comes with your monitor Using a resolution or refresh rate that is not supported by your monitor might cause the screen to become unreadable and damage the monitor The information that comes with your monitor usually includes the resolutions and refresh rates that the monitor supports If you need additional information contact the m
131. omes with your monitor to see if it supports Display Power Management Signaling DPMS Chapter 5 Configuration Setup Utility Program 61 Setting ACPI BIOS Mode When Automatic Configuration and Power Interface ACPI BIOS Mode BIOS mode is enabled the operating system is allowed to control the power management features of your computer and the settings for APM BIOS mode are ignored Not all operating systems support ACPI BIOS mode Refer to your operating system documentation to determine if ACPI is supported To set ACPI BIOS mode complete the following steps 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select Power Management from the Configuration Setup Utility program menu Set ACPI BIOS Mode to Enabled or Disabled as desired using the Left Arrow or Right Arrow gt Press Esc to return to the Configuration Setup Utility program menu Before you exit from the program select Save Settings from the Configuration Setup Utility program menu To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Setting Power Management Features With Power Management the computer and monitor if the monitor supports DPMS can be set to go into a reduced power state if they are inactive for a specified length of time 62 Time to Low Power With this option you can specify the amount of time that the comput
132. omputer is turned on and the system programs have completed their startup routine Once it is locked the security EEPROM cannot be read from or written to by any software application or system software until the computer is turned off and back on again In a networking environment this might prevent certain functions from being performed remotely on your computer There is an extra measure of protection for the system programs in your computer Normally the entire contents of the system programs EEPROM is write protected with a soft lock A soft lock allows the POST BIOS update utility to function in a network environment Enhanced security adds a hard lock With a hard lock when your computer is turned on and the system programs startup routine is completed the POST BIOS update utility is locked and cannot be unlocked until the computer is turned off and back on again and the administrator password is entered Note that in a networking environment this prevents the system programs in your computer from being updated 58 IntelliStation M Pro User Guide remotely Someone must be present at your computer to turn it on and off in order to unlock the POST BIOS update utility e A chassis intrusion feature will alert you if the cover of your computer has been removed This feature will work if your computer is on or off when the cover is removed If the cover has been removed a prompt for your administrator password will appear on the screen
133. ontrol who can use your computer When a power on password is set you must type the password at a prompt that appears as the computer starts When you set the power on password you can choose one of three password prompt modes On In password prompt On mode you are prompted for the power on password when you turn on the computer Until the correct password is entered the computer s operating system will not start and the keyboard will remain locked If you have a mouse connected to the mouse port it also will remain locked If you have a mouse connected to a serial port it will be activated when the computer is started regardless of whether a password is set Note If Remote Administration is enabled you cannot select On In this case you should select Dual If it is set to On when Remote Administration is enabled it will automatically be reset to Dual 50 IntelliStation M Pro User Guide Off Dual In password prompt Off mode sometimes referred to as unattended start mode you are not prompted to enter your power on password when you turn on the computer The computer will start the operating system However if you have a mouse connected to the mouse port refer to the following text box Important Information for Mouse Users This information applies only to those who have a mouse connected to the mouse port a serial mouse is not affected by the password prompt Off mode The password prompt Off mode prevents
134. or messages probably will not appear on the screen the next time you turn on your computer If you have set a power on password a password prompt appears If you have set both power on and administrator passwords you can type either of the passwords at the password prompt However if you think you might need to change any settings in the Configuration Setup Utility program you must type your administrator password at the password prompt If you type your power on password you will be able to view error codes and error code descriptions displayed on the POST Startup Errors screen and you will also be able to view limited information in the Configuration Setup Utility program However you will not be able to change any settings In the case of most errors the Configuration Setup Utility program starts automatically so that you can attempt to identify and correct the problem When the Configuration Setup Utility program starts a screen titled POST Startup Errors appears Note that the POST Startup Errors screen does not appear immediately You must wait approximately one minute If the POST Startup Errors screen does not appear proceed to step 6 At the POST Startup Errors screen select Continue if you want to access the Configuration Setup Utility program menu Select Exit Setup if you want to exit the Configuration Setup Utility program See the Important text box in step 5 for information on exiting the Configuration Setup
135. ot detected Action You must enter the administrator password to clear this POST message If the message recurs when the cover has not been removed have the computer serviced 186 Security hardware control logic error The security data could either not be read or written and the administrator password and startup sequence are not reliable Action If your computer is in enhanced security mode the startup process will not continue The system board must be replaced Chapter 8 Solving Problems 95 POST Message Description 187 A problem occurred with the administrator password and startup boot sequence POST message 167 will normally display also Action If enhanced security is not enabled use the Configuration Setup Utility program to 1 Clear the startup sequence Start Options Startup sequence 2 Clear the administrator password For instructions see Deleting an Administrator Password on page 57 3 Reload the default settings Load Default Settings 4 Reset an administrator password For instructions see Setting or Changing an Administrator Password on page 55 For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 190 The computer chassis intrusion detector was cleared This is an informational message No action is required 20X A failure occurred during the testing of memory This erro
136. ountry are usually available only in that country IBM Power Cord Used in These Countries Part Number 13F9940 Argentina Australia China PRC New Zealand Papua New Guinea Paraguay Uruguay Western Samoa 13F9979 Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands Cyprus Dubai Fiji Ghana Hong Kong India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia 14F0051 Liechtenstein Switzerland 14F0069 Chile Ethiopia Italy Libya Somalia 14F0087 Israel 1838574 Thailand 62X1045 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica
137. our power on password at this prompt you will be able to view limited information in the Configuration Setup Utility program but you will not be able to change any settings 54 IntelliStation M Pro User Guide Important Information If you have set an administrator password read the following The AssetCare and Asset ID settings in the Configuration Setup Utility program are enabled when your computer is shipped If you set an administrator password with the AssetCare and Asset ID settings enabled the following occurs The chassis intrusion feature of your computer is enabled After this each time you remove the computer cover and subsequently power on the computer the Power On Self Test POST notifies you that the cover has been removed The message displayed on the computer screen is the POST message 176 To bypass the message you must enter the correct administrator password Each time a component that is protected by asset security is removed and the computer is powered on a POST message notifies you of the removal Examples of such components are system memory modules and the microprocessor The message that displays is the POST message 177 To bypass the message you must enter the correct administrator password Each time the computer passes through portal gates that read Asset ID information a POST message notifies that there was a security breach when the computer is powered on To bypass the message
138. p Utility Program on page 29 2 If you added or removed a hard disk drive you must save the new configuration in the Configuration Setup Utility program Refer to the Important text box on page 32 for further information and instructions on saving the configuration If the problem cannot be isolated and corrected have the computer serviced 178X A failure occurred during testing of the hard disk drive or a primary or secondary IDE device Action 1 Run the diagnostic programs See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer If the diagnostic programs detect a failure replace the defective hard disk drive or primary or secondary IDE or EIDE device If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 99 POST Message Description 1800 A PCI adapter has requested a hardware interrupt that is not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the hardware interrupt settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M
139. program 1 Turn on your computer If your computer is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use lights go off and restart the computer Do not use Ctrl Alt Del to restart the computer 2 When the Configuration Setup Utility program prompt appears in the lower left corner of the screen during startup press F1 The Configuration Setup Utility program prompt appears on the screen for only a few seconds You must press F1 quickly 3 If you have rot set an administrator password the Configuration Setup Utility program menu appears on the screen If you have set an administrator password the Configuration Setup Utility program menu will not appear until you type your administrator password at the password prompt and press Enter See Understanding the Power On Password on page 50 and Understanding the Administrator Password on page 54 for more information The menu you see on your computer might look slightly different from the menu shown here but it will operate the same way Configuration Setup Utility Select Option System Summary Product Data Devices and I O Ports e Start Options Date and Time System Security Advanced Setup ISA Legacy Resources Power Management Save Settings Restore Settings Load Default Settings Exit Setup 30 IntelliStation M Pro User Guide Viewing and Cha
140. r Password Protected by Enhanced Security To set change or delete an administrator password protected by enhanced security do the following 1 Turn off all attached devices and the computer 2 Refer to Disconnecting Cables and Removing the Cover on page 80 for instructions on safety disconnecting all cables attached to the computer and removing the computer cover 3 Locate the switch marked as 7 on the rocker switches on the system board Refer to the system board label inside the computer for the location of the Chapter 5 Configuration Setup Utility Program 59 switch Move the switch to the ON position To do this push on the ON side 4 Set change or delete your administrator password in the Configuration Setup Utility program Refer to Setting or Changing an Administrator Password on page 55 or Deleting an Administrator Password on page 57 for instructions Note You must know the administrator password to change or delete it 5 Move the switch back to the OFF position after you have set changed or deleted your password 6 Replace the cover and then turn on the computer Erasing a Lost or Forgotten Administrator Password Protected by Enhanced Security When enhanced security is enabled it is vital that you keep a record of your administrator password in a secure place If you forget or lose the administrator password the system board in your computer must be replaced in order to regain access to the Con
141. r can be caused by incorrectly installed memory a failing DIMM or a system board failure Action 1 If you have added memory see Memory DIMM Options on page 77 and Chapter 5 Using the Configuration Setup Utility Program on page 29 of this booklet to verify that the new memory is correct for your computer and that it is installed and configured correctly 2 Run the diagnostic programs to verify the problem See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer If the problem cannot be isolated and corrected have the computer serviced 96 IntelliStation M Pro User Guide POST Message Description 301 303 A failure occurred during testing of the keyboard and keyboard controller These error messages also might be accompanied by continuous beeping Action Ensure that 1 Nothing is resting on the keyboard and pressing a key 2 No key is stuck 3 The keyboard cable is securely attached to the keyboard connector on the computer For the location of the keyboard connector refer to Input Output Device Connectors on page 82 Note If you have just connected a new mouse or other pointing device turn the computer off and disconnect that device Wait at least 5 seconds and then turn the computer on If the error message goes away replace the device If the error message remains have the keyboard and cable or the computer serviced
142. r hardware complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable Files You will have the information you need all in one place In addition you can choose to receive e mail notifications whenever new information becomes available about your registered products You also can access online support forums which are community sites monitored by IBM support staff For information about specific Personal Computer products visit the following pages 132 IntelliStation M Pro User Guide http www pc ibm com us intellistation http www pc ibm com us desktop http www pc ibm com us netfinity http www pc ibm com us thinkpad http www pc ibm com us options http www pc ibm com us aptiva You can select a country specific Web site from these pages Getting Information by Fax If you have a touch tone telephone and access to a fax machine in the U S and Canada you can receive by fax marketing and technical information on many topics including hardware operating systems and local area networks LANs You can call the IBM Automated Fax System 24 hours a day 7 days a week Follow the recorded instructions and the requested information will be sent to your fax machine To access the IBM Automated Fax System do the following e n the U S call 1 800 426 3395 n Canada call 1 800 465 3299 Getting Help Online Online Housecall is a remote communication tool th
143. r is connected to the Line Out port on your computer There is no playback capability through the internal speaker Audio Line In This port is used to send audio signals from an external device such as a CD player or stereo to your computer so that the signals can be recorded on the hard disk However you must go into the mixer provided in your operating system and reduce the input level accordingly 22 IntelliStation M Pro User Guide Microphone This port is used to connect a microphone to your computer when you want to record voice or other sounds on the hard disk This port can also be used by speech recognition software Note If you experience interference or speaker feedback while recording try reducing the microphone recording volume gain Procedures for recording and playing back sound vary by operating system Refer to your operating system documentation for information and instructions Updating System Programs System programs are the basic layer of software built into your computer They include the power on self test POST the basic input output system BIOS code and the Configuration Setup Utility program POST is a set of tests and procedures that is performed every time you turn on your computer BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can understand The Configuration Setup Utility program enables you to view
144. r needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets also can affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time causes fatigue A good chair can make a big difference The backrest and seat should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a neutral comfortable position Try to keep a light touch on the keyboard and your hands and fingers relaxed You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Viewing Distance Seat Height Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 in and position it so you can view it without having to twist your body O Copyright IBM Corp 1998 13 Glare and Lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light
145. ranty Period Parts Three 3 Years Labor One 1 Year Contact your place of purchase for warranty service information Some IBM Machines are eligible for On site warranty service depending on the country where service is performed The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty service will provide repair and exchange service for the Machine without charge under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded The replacement may not be new but will be in good working order Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance
146. ration Setup Utility program For more information on Enhanced Security see Enhanced Security on page 58 Setting an administrator password deters unauthorized persons from changing settings in the Configuration Setup Utility program When an administrator password is set you can change settings in the Configuration Setup Utility program only after typing the administrator password at the password prompt that appears when you try to access the Configuration Setup Utility program If you are responsible for maintaining the settings of several computers you might want to set an administrator password When you set an administrator password a password prompt appears each time you try to access the Configuration Setup Utility program The password does not appear on the screen as you type it If you type the wrong password you receive a screen message telling you so If you type the wrong password three times you must turn the computer off and start again When you type the correct password the Configuration Setup Utility program menu appears If both a power on and administrator password are set you can type either of the passwords at the password prompt that appears as you start your computer However if you want to change any settings in the Configuration Setup Utility program you must type your administrator password at the password prompt that appears when you try to access the Configuration Setup Utility program If you type y
147. ration setup utility program capabilities 29 computer startup 17 exiting 33 starting 30 updating 23 connectors 82 161 controls 16 cord power 14 CoSession 126 cover lock broken 118 cover locking 27 D damage preventing 69 71 date setting 50 DDC display data channel 22 device configuration error 93 device drivers video 21 DHCP error messages 113 diagnostic CD ROM 125 charts 114 diskettes 125 PC Doctor 125 programs 125 tools 85 DIMMs 2 diskette drives adding 73 eject button 16 indicatorlight 16 location 81 problems solving 115 supported 2 diskettes ejecting 16 option 127 display See monitor display data channel DDC 22 display power management signaling DPMS 61 DPMS display power management signaling 61 drive bays 2 81 problems solving 115 drivers video device 21 162 IntelliStation M Pro User Guide dual in line memory modules DIMMs 2 E EEPROM 23 electrical outlets 14 electronic emission notices 156 electronic support 131 energy saving features 61 enhanced diagnostics 125 enhanced security 58 error messages Ethernet 112 messages POST 88 symptoms 114 Ethernet error messages 112 wake on LAN feature 19 expansion slots available 4 extension cords 14 F fan problems 119 fatigue 13 fax getting information by 133 features computer 2 fee services 136 fixed disk drives See hard disk drives flash memory 2 23 flash recovery 24 flicker reducing 21 G glare r
148. rd and follow the instructions on the screen Press Esc twice to return to the Configuration Setup Utility program menu Before you exit from the program select Save Settings from the Configuration Setup Utility program menu To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Deleting a Power On Password Use the Configuration Setup Utility program to delete a power on password To delete a power on password 1 Dn oO FF CQ N Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select System Security from the Configuration Setup Utility program menu Select Power On Password Select Delete Power On Password and follow the instructions on the screen Press Esc twice to return to the Configuration Setup Utility program menu Before you exit from the program select Save Settings from the Configuration Setup Utility program menu To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Chapter 5 Configuration Setup Utility Program 53 Understanding the Administrator Password Important When enhanced security is enabled it is vital that you keep a record of your administrator password in a secure place If you forget or lose the administrator password the system board in your computer must be replaced in order to regain access to the Configu
149. re being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make memory available to the Plug and Play adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the memory resources used by the removed adapter to Available before installing another adapter If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make memory available to the Plug and Play adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 106 IntelliStation M Pro User Guide POST Message Description 1882 A Plug and Play adapter has requested an I O address that is not available or the Plug and Play adapter might be defective Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the I O address settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required I O resource settings for ISA legacy adapters refer to the documentation
150. re not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required memory resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory resources are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make memory available to the PCI adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the memory resources used by the removed adapter to Available before installing another adapter 4 If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make memory available to the PCI adapter you want to install If the problem cannot be isolated and corrected have the computer se
151. ressed In this case hold the power switch down until the power turns off Chapter 2 Setting Up Your Computer 11 Turning on Power d j Turn on the monitor and other external devices first and then turn on the computer You see a logo screen while the computer performs a short self test Upon successful completion the logo screen disappears the BIOS is loaded and the software is loaded in models with preinstalled software Note If you suspect a problem see Chapter 8 Solving Problems on page 85 Finishing the Installation Your computer has identification numbers serial and model type that you might need if you ever have your computer serviced To locate these numbers and record this information see Appendix A Computer Records on page 139 For information about IBM installed software see About Your Software in your applications package Additional programs and device drivers are on the Ready to Configure Utility Program CD and in some cases on other CDs and diskettes If you are installing you own operating system make sure you install the device drivers after you install your operating system Installation instructions are provided with the media or README files on the diskettes or CDs 12 IntelliStation M Pro User Guide Chapter 3 Arranging Your Workspace To get the most from your computer arrange both the equipment you use and your work area to suit you
152. rial Ethernet Audio gt Microphone Device Q E K SCSI Monitor Device Device pis Device po en la Warning The cover should always be on when operating your computer Proper cooling is required for the reliable performance of internal components 80 IntelliStation M Pro User Guide Internal Views The following illustration shows your computer with the cover removed Upper drive bracket bays 1 4 Lower drive bracket bays 5 6 System board Expansion adapter Expansion slots Microprocessor polo o Y Power supply Drive Bays Your computer has six drive bays Several of these bays are unoccupied and can be used for installing optional devices 5 25 Inch CD ROM Drive 5 25 Inch Bay for Optional Drive Ga 3 5 Inch Bay for Optional Drive Os 3 5 Inch Diskette Drive 3 5 Inch Hard Disk Drive 3 5 Inch Bay for Optional Hard Disk Drive Chapter 7 Installing Options Overview 81 Input Output Device Connectors Input output I O connectors provide ports for transferring information into and out of your computer You can connect a variety of I O devices to your computer including a monitor keyboard mouse and printer At the rear of your computer is a panel that provides access to I O connectors Adapters installed in expansion slots might also provide I O connectors
153. rviced Chapter 8 Solving Problems 101 POST Message Description 1802 A PCI adapter has requested an I O address that is not available or the PCI adapter might be defective Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the I O address settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required I O resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters If all I O addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make an I O address available to the PCI adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter
154. s online compatibility report which can be found on the World Wide Web http www pc ibm com us cdt For additional information see Chapter 9 Getting Help Service and Information on page 129 Chapter 1 IBM IntelliStation M Pro Overview 5 System Specifications Size Depth 445 mm 17 5 in Width 200 mm 7 9 in Height 492 mm 19 4 in Weight Maximum configuration as shipped 17 3 kg 38 Ib Environment Air temperature System on 10 to 35 C 50 to 95 F at altitude 0 2134 m 7000 ft System off 40 to 70 C 40 to 158 F Humidity System on 8 to 80 System off 8 to 80 Heat Output Approximate heat output in British thermal units Btu per hour Maximum configuration as shipped 306 Btu hour 90 watts Maximum configuration theoretical 1564 Btu hour 460 watts Electrical Input Sine wave input 50 60 Hz is required Input voltage Low range Minimum 90 V ac Maximum 137 V ac High range Minimum 180 V ac Maximum 265 V ac Input kilovolt amperes kVA approximately Maximum configuration as shipped 0 75 kVA 2 Under typical maximum configurations the heat output will be substantially below the theoretical maximum 6 IntelliStation M Pro User Guide Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features in use Acoustical N
155. s from IBM IBM is liable for no more than items 1 and 2 unchanged GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Section The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this Section The minimum warranty period for Machines is six months In case IBM or your reseller are unable to repair an IBM Machine you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded Extent of Warranty The second paragraph does not apply Warranty Service The following is added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Production Status The following paragraph replaces this Section Each Machine is newly manufactured It may incorporate in addition to new parts re used parts as well Limitation of Liability The following is added to this Section The limitations and exclusions specified in the Statement of Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty In item 2 replace U S 100 000 with 1 000 000 DEM The following sentence is added to the end of th
156. s that come with your software Most computers operating systems and application programs come with documentation that contains troubleshooting procedures and explanations of error 130 IntelliStation M Pro User Guide messages The documentation that comes with your computer also contains information about the diagnostic tests you can perform If you receive a POST error code when you turn on your computer refer to the POST error message charts in your hardware documentation If you do not receive a POST error code but suspect a hardware problem refer to the troubleshooting information in your hardware documentation or run the diagnostic tests If you suspect a software problem consult the documentation including README files for the operating system or application program Getting Customer Support and Service Purchasing an IBM PC hardware product entitles you to standard help and support during the warranty period If you need additional support and services a wide variety of extended services are available for purchase that address almost any need Using Electronic Support Services If you have a modem you can get help from several popular services Bulletin boards and online information services provide assistance through question and answer message areas live chat rooms searchable databases and more Technical information is available on a wide range of topics such as Hardware setup and configuration Prein
157. select the startup sequence you want to use for the type of power on event selected If you select Automatic make sure Automatic Power On Startup Sequence in the Startup Sequence menu is set to Enabled Otherwise the system will use the Primary startup sequence Notes 1 The available automatic power on options might vary depending on the computer model 2 For additional information about the power management options see Power Management 48 IntelliStation M Pro User Guide Instructions for Common Procedures This section contains step by step instructions for some of the more common configuration and setup procedures for your computer Viewing the System Summary You can use the Configuration Setup Utility program to view a summary of the options and features in your computer To view the system summary 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 2 Select System Summary from the Configuration Setup Utility program menu The System Summary screen appears Depending on your model and configuration your screen might appear slightly different from the one shown here System Summary Processor Pentium II Processor Speed 450 MHz Cache Size 512 KB Cache State Enabled System Memory 128 MB Memory Type ECC Video Controller Ethernet Support Audio Support Diskette Drive A Diskette Drive B IDE CD ROM Drive 0 Hard Disk Drive 1 Hard Disk Dr
158. set the I O address used by the removed adapter to Available before installing another adapter If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make an I O address available to the PCI adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 102 IntelliStation M Pro User Guide POST Message Description 1803 A PCI adapter has requested a memory address that is not available or the PCI adapter might be defective Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the memory address settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required memory resource settings for ISA legacy adapters refer to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation t
159. ss used by the removed adapter to Available before installing another adapter 4 If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make a memory address available to the Plug and Play adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 1885 A Plug and Play adapter read only memory ROM error occurred Action Remove all of the Plug and Play adapters that are not required for system startup and reinstall them one at a time powering on after each is reinstalled When this message displays replace the adapter just installed If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 109 POST Message Description 1886 A Plug and Play adapter has requested a DMA address that is not available Action 1 Make sure that all ISA legacy adapters are set correctly in the Configuration Setup Utility program If the DMA address settings are not correct change and save the settings Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters For background information on PCI ISA Plug and Play and legacy non Plug and Play adapters refer to Installing Options in Your IntelliStation M Pro For information about required DMA resource settings for ISA legacy adapters refer
160. ssword Changeable by User select Yes or No Press Left Arrow lt or Right Arrow to toggle between selections If you select Yes and an administrator password is set the power on password can be changed without having to enter the administrator password If you select No and an administrator password is set the power on password cannot be changed unless the administrator password is entered 7 Select Change Administrator Password and follow the instructions on the screen 8 Press Esc until you return to the Configuration Setup Utility program menu 9 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 10 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen 56 IntelliStation M Pro User Guide Deleting an Administrator Password Use the Configuration Setup Utility program to delete an administrator password To delete an administrator password 1 Start the Configuration Setup Utility program see Starting and Using the Program on page 30 Select System Security from the Configuration Setup Utility program menu Select Administrator Password Select Delete Administrator Password and follow the instructions on the screen Press Esc until you return to the Configuration Setup Utility program menu ON a F CQ N Before you exit from the program select Save Settings from the Configuration Setup Util
161. stalled software e OS 2 DOS and Windows Networking Communications Multimedia In addition the latest device driver updates are available The IBM Bulletin Board System BBS can be reached 24 hours a day 7 days a week Modem speeds of up to 14400 baud are supported Long distance telephone charges might apply To access the IBM BBS n the U S call 1 919 517 0001 n Canada In Montreal call 514 938 3022 In Toronto call 905 316 4255 or 416 956 7877 Chapter 9 Getting Help Service and Information 131 In Vancouver call 604 664 6464 n the U K call 01256 336655 Commercial online services that contain information about IBM products include CompuServe Use the following GO words APTIVA IBMPS2 ThinkPad PowerPC ValuePoint IBMSVR or IBMOBI PRODIGY Use the Jump command type IBM and select PC Product Support America Online Use the Go to keyword IBM Connect Using the World Wide Web On the World Wide Web the IBM Personal Computing Web site has up to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is http www pc ibm com You can find support information for your IBM products including supported options on the IBM Personal Computing Support page at http www pc ibm com support If you select Profile from the support page you can create a customized support page that is specific to you
162. sult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 1998 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents Safety Information e y a O a a E AN G aa vii Danger ato beer wae Oa A Bee ly Rode byte ear uem nus viii Laser Compliance Statement o o viii Lithium Battery Notice eee ix Related Information ao a tepna Lp Soe ba E E use due dee A x Chapter 1 IBM IntelliStation M Pro Overview 1 Features at a Glance oii veo pk b eae ha ees Bo ex dad 2 System Specifications essa aye bod voe der e Re Red eek VOR IR RO SOR emus d 6 Euro Sign Support Information oo 8 Chapter 2 Setting Up Your Computer 9 Installing Options i is ca eoo o edo Dey eio ee Eo RO oro RS 9 Locating Your Computer aoaaa 9 Connecting Cables 2 o ecc see dos REO OR ES Ge mdp a 10 Turning on POW er a ey kae eR ey cue eir ur ex ee ee tei eet a 12 Finishing the Installation e 12 Chapter 3 Arranging Your Workspace lll leen 13 Comfort 4 uoce ere reb wp dob e ebur ex ES 1
163. sword on page 54 Adapter ROM Security If this option is set to Yes the keyboard will be locked during adapter ROM initialization This can be used in conjunction with an administrator password to prevent the use of adapter ROM based utility programs AssetCare Enabling this option allows the wireless radio frequency communication feature in your computer to be active For the latest information about AssetCare see the Web site at http www pc ibm com us asset 42 IntelliStation M Pro User Guide System Security Descriptions Asset ID This option allows your computer to be scanned by various radio frequency emitting devices supplied by independent companies Asset ID is intended for use only with Radio Frequency equipment that meets ANSI IEEE C95 1 1992 RF Radio Frequency Limits Enabling this option causes POST to notify the user each time an asset control violation occurs Advanced Setup If you select Advanced Setup from the Configuration Setup Utility main menu you can view and in some cases change settings for advanced hardware features including ROM shadowing PCI control and Plug and Play Control These settings must be configured correctly otherwise your computer might malfunction Advanced Setup Descriptions Cache Control Cache State Cache Size The Cache Control menu shows how much cache memory is installed and lets you enable or disable its use Ca
164. t Indicates the type of Ethernet controller if installed Audio Support Indicates the type of audio controller if installed Diskette Drive A Shows if diskette drive A is installed The default is Drive A 1 44 MB 3 5 To specify the drive capacity see Devices and I O Ports on page 36 Diskette Drive B Shows if diskette drive B is installed The program cannot detect the storage capacity of the drives The default is Drive B 1 2 MB 5 25 To specify the drive capacity see Devices and I O Ports on page 36 Hard Disk Drive 0 Shows if an IDE device is installed Hard Disk Drive 1 Shows if an IDE device is installed CD ROM Drive 2 Shows if a CD ROM drive is installed 34 Hard Disk Drive 3 Shows if an IDE device is installed IntelliStation M Pro User Guide Product Data If you select Product Data from the Configuration Setup Utility main menu you can view the following information about your computer model The Configuration Setup Utility program changes this information automatically if the EEPROM electrically erasable programmable read only memory or BIOS basic input output system code is upgraded Product Data Descriptions Machine Type Model Shows the type and model of the computer Flash EEPROM Revision Indicates the revision level of the software installed in the Level electrically erasable programmable read only memory EEPROM Boot Block
165. table rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk Year 2000 Readiness and Instructions A product is Year 2000 Ready if the product when used in accordance with its associated documentation is capable of correctly processing providing and or receiving date data within and between the 20th and 21st centuries provided all other products for example software hardware and firmware used with the product properly exchange date data with it This IBM PC hardware product has been designed to process four digit date information correctly within and between the 20th and 21st centuries If your IBM computer is on w
166. ted This service includes all of the features of the Enhanced PC Support Line plus Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non IBM network operating systems Interpreting documentation You can purchase this service on a per call basis as a multiple incident package or as an annual contract with a 10 incident limit For more information about purchasing Network and Server Support see Ordering Support Line Services Ordering Support Line Services Enhanced PC Support Line and Network and Server Support Line services are available for products on the Supported Products list To receive a Supported Products list e n the U S 1 Call 1 800 426 3395 2 Select document number 11683 for Network and Server support 3 Select document number 11682 for Enhanced PC support n Canada contact IBM Direct at 1 800 465 7999 or 1 Call 1 800 465 3299 2 Select the HelpWare catalog n all other countries contact your IBM reseller or IBM marketing representative For more information or to purchase these services e In the U S call 1 800 772 2227 n Canada call 1 800 465 7999 n all other countries contact your HelpCenter Warranty and Repair Services You can upgrade your standard hardware warranty service or extend the service beyond the warranty period Chapter 9 Getting Help Servic
167. telephone cable must be connected after the power cord O Copyright IBM Corp 1998 2 n the U K by law the power cord must be disconnected after the telephone line cable vii Danger To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD ROM drive CD ROM drives are also sold separately as options The CD ROM drive is a laser product The CD ROM drive is certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products Elsewhere the drive is certified to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Removing the covers of the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive Do not remove the CD ROM drive covers Some CD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following DANGER Laser radi
168. tem Security If you select System Security from the Configuration Setup Utility main menu you can view and in some cases change the system security settings for your computer You can use this menu to control access to the hard disk and diskette drives You can also set change and delete power on and administrator passwords System Security Descriptions Enhanced Security If your model has the Enhanced Security feature this option on the System Security menu shows the current setting for enhanced security Enhanced security can only be enabled or disabled when you update system programs as further explained under Enabling and Disabling Enhanced Security on page 59 Enhanced security provides extra protection for your administrator password and startup boot sequence settings When enhanced security is enabled your administrator password and startup sequence are stored in a highly protected nonvolatile security EEPROM module that is separate from CMOS memory and the EEPROM module that stores system programs When your administrator password and startup sequence are locked in the security EEPROM they remain intact even if the battery in your computer expires or is removed by someone Chapter 5 Configuration Setup Utility Program 41 System Security Descriptions Secure IDE Devices and Diskette Drives IDE Controller Diskette Drive Access This option lets you enable or disable access to
169. ter as being installed An external device is not turned on Processor update code has not been installed or cannot be found The Erasing Lost or Forgotten Passwords procedure was performed This also erases configuration data An invalid checksum is detected in CMOS memory nonvolatile RAM Action 1 Verify that all external devices are turned on External devices must be turned on before the computer is turned on Verify that all devices are properly installed and securely connected If you added removed changed the location of a device or erased passwords you must save the new configuration in the Configuration Setup Utility program Refer to the Important text box on page 32 for further information and instructions on saving the configuration If you added or changed a microprocessor you must update system programs Refer to Updating System Programs on page 23 for instructions If you did not add remove or change the location of a device a device is probably failing Running the diagnostic programs might isolate the failing device See IBM Enhanced Diagnostics on page 125 for information about diagnostic programs provided with your computer If the problem cannot be isolated and corrected have the computer serviced Chapter 8 Solving Problems 93 POST Message Description 163 The clock is not working correctly Action Set the correct date and time If the date and time are set
170. ters Please have the following information ready when you call Machine Type and Model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system If possible be at your computer when you call In the U S and Canada these services are available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 00 a m to 6 00 p m Country Telephone number Austria sterreich 1 546 585 075 Belgium Dutch Belgie 02 717 2504 Belgium French Belgique 02 717 2503 4 Response time will vary depending on the number and complexity of incoming calls 134 IntelliStation M Pro User Guide United Kingdom United Kingdom Country Telephone number Canada Canada 1 800 565 3344 Denmark Danmark 03 525 6905 Finland Suomi 9 22 931805 France France 01 69 32 40 03 Germany Deutschland 069 6654 9003 Ireland Ireland 01 815 9207 Italy Italia 02 4827 5003 Luxembourg Luxembourg 298 977 5060 Netherlands Nederland 020 504 0531 Norway Norge 2 305 3203 Portugal Portugal 01 791 5147 Spain Espafia 091 662 4270 Sweden Sverige 08 632 0063 Switzerland German Schweiz 01 212 1810 Switzerland French Suisse 022 310 0418 Switzerland Italian Svizzera 091 971 0523 01475 555555
171. tery powered memory that stores your configuration setup and security settings The information stored in CMOS remains there for the life of the battery as long as the battery is not removed Your computer has a new enhanced security feature that provides extra protection for your administrator password as well as your startup boot sequence settings With enhanced security your administrator password and boot sequence are stored in a highly protected nonvolatile security EEPROM module that is separate from CMOS memory and the EEPROM module that stores system programs When your administrator password and boot sequence are locked in the security EEPROM they remain intact even if the battery in your computer expires or is removed by someone Enhanced security can be enabled or disabled only when you update system programs The procedure for enabling enhanced security is explained under Enabling and Disabling Enhanced Security on page 59 If enhanced security is enabled and you have not set an administrator password your computer will operate as if enhanced security were disabled If enhanced security is enabled and you have set an administrator password your computer will operate as follows The contents of the security EEPROM your administrator password and boot sequence will be protected from failure of the battery and CMOS memory The security EEPROM will be protected from unauthorized access because it locks after your c
172. the POST BIOS flash Update procedure If the problem cannot be isolated and corrected have the computer serviced O94 IntelliStation M Pro User Guide POST Message Description 168 175 Alert on LAN is not working correctly Action Set Alert on LAN to enabled in the Configuration Setup Utility program See Chapter 5 Using the Configuration Setup Utility Program on page 29 Verify that the Ethernet cable is attached to both client and server and that the appropriate software is installed on both the client and the server If this does not correct the problem have the computer serviced A failure occurred during testing of the system board and microprocessor Action Have the computer serviced 176 System cover has been removed Action You must key in the administrator password to clear this POST message If the message recurs when the cover has not been removed have the computer serviced 177 183 An inventory violation occurred such as a hardware component was removed This error message is part of the AssetCare and Asset ID features of your computer Action You must enter the administrator password to clear this POST message Password message received if administrator password is set Action You must enter the administrator password to clear this POST message If the message recurs when the cover has not been removed have the computer serviced 184 Asset control antenna n
173. the ball in warm soapy water and dry it well 6 Using a damp cloth wipe the outside of the mouse and the retainer Be sure to wipe the rollers inside the mouse 7 Insert the ball and retainer Lock the retainer by moving it in the opposite direction of the arrow 8 Reconnect the mouse cable to the computer Replacing the Battery Your computer has a special type of memory that maintains the date time and the settings for built in features such as serial and parallel port assignments configuration A battery keeps this information active when you turn off the computer 70 IntelliStation M Pro User Guide The battery requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to Lithium Battery Notice on page ix of this publication and Installing Options in Your IntelliStation M Pro for information about replacing the battery If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken back free of charge by the manufacturer distributor or representative to be recycled or disposed of in a proper m
174. the behavior of these keys only the display of the options Power On Status This option lets you control whether or not power on status indicators such as memory count and system check points are displayed during the power on sequence This option also controls the power on beeps Virus Detection This option lets you specify if you want the virus checker that comes with your computer s BIOS to check for viruses each time you turn on your computer When virus detection is enabled your computer checks the master boot record to see if the information has changed since the last time you turned on the computer If the information has changed the BIOS will display a message which warns that your system might contain a virus Note This option does not have an effect on the IBM AntiVirus program or on additional virus checking programs you may have purchased It also does not remove viruses from your computer 40 IntelliStation M Pro User Guide Date and Time If you select Date and Time from the Configuration Setup Utility main menu you can view and change the date and time of the internal clock in your computer Date and Time Descriptions Time Time shows the time in a 12 or 24 hour format In a 24 hour 12 midnight is 00 00 00 12 noon is 12 00 00 1 p m is 13 00 00 Date Date displays the set date in MM DD YYYY format Note Different countries have different date formats Sys
175. the computer from detecting that a mouse is attached Because the mouse device driver will not be loaded automatically through the CONFIG SYS or AUTOEXEC BAT files in this mode an error message that the mouse port is disabled will appear and the computer will halt To enable the operating system to load without displaying the error message read the information below that applies to your operating system If you are using Windows NT or Windows 95 do the following When the computer is started and the mouse port disabled error message appears type either your power on or administrator password to enable the keyboard Then use the keyboard to put a check mark in the Do not display this message in the future check box Once the operating system starts in password prompt Off mode the keyboard will remain locked If you have a mouse connected to the mouse port it also will remain locked Although you are not prompted to type a password in this mode you can type either your power on or administrator password anytime after POST has completed even after the operating system has loaded If you type a password the keyboard will unlock but the mouse connected to the mouse port will remain disabled Password prompt Off mode is useful for network servers and other computers that operate unattended If a power failure occurs the computer will automatically restart and resume operating in this mode when power is restored without operator
176. the power management features of your computer Not all operating systems support ACPI BIOS mode Refer to your operating system documentation to determine if ACPI is supported APM The APM features allow automatic power reduction APM BIOS Mode through monitoring of your computer s hardware These features can be used independent of APM BIOS features Automatic Hardware Power Management controlled by your operating system APM BIOS Mode Enable this function if your operating Ti to Low P S OR en system supports APM enabled machines IDE Drives Automatic Hardware Power Management Enable this function and the related settings to reduce power P5 2 Keyboard consumption during periods of hardware inactivity PS 2 Mouse Diskette Serial Port A Serial Port B Parallel Port IDE Hard Disks IDE CD ROM Activity Monitor Activity Monitor This option lets you set up the system activities that you want monitored for automatic power management Chapter 5 Configuration Setup Utility Program 47 Power Management Options Automatic Power On Wake on LAN Serial Port A Ring Detect Startup Sequence MODEM Ring Detect Startup Sequence Wake Up On Alarm Event or Disabled Alarm day of month Alarm Time Alarm day of week Startup Sequence PCI Wake Up Startup Sequence Descriptions The Automatic Power On option lets you enable and disable features that automatically turn on your computer You must also
177. to Off the keys on the keypad act as cursor keys Keyboard Speed This option indicates the speed at which your keyboard responds when you hold down a key typematic rate The Normal rate is 10 characters per second The fast rate is 30 characters per second Disketteless Operation When enabled this option allows the computer to startup and run without a diskette drive Note To disable diskette drive access see the System Security option on the Configuration Setup Utility main menu Chapter 5 Configuration Setup Utility Program 39 Start Options Descriptions Keyboardless Operation Mode When enabled this option allows the computer to startup and run without a keyboard If you enable this option you must disable your power on password which can be done using the System Security option on the Configuration Setup Utility main menu Power On Self Test Power on Logos This option lets you set the level of power on self testing Quick or Enhanced that will be done during the power on sequence Note The Quick setting reduces the amount of testing however Quick setting is not recommended when using an unattended start mode This option lets you control whether or not logos are displayed during the power on sequence Power On F1 Esc Option This option lets you control whether or not the F1 and Esc key options are displayed during the power on sequence This setting does not affect
178. to the documentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters If all DMA addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a DMA address available to the Plug and Play adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the DMA address used by the removed adapter to Available before installing another adapter If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make a DMA address available to the Plug and Play adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 110 IntelliStation M Pro User Guide POST Message Description 1962 A startup sequence error occurred Action 1 Make sure the startup options are set correctly in the Configuration Setup Utility program If the settings are not correct change and save them For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration
179. try Prevent others from touching components When you are installing a new option touch the static protective package containing the option to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the option and install it directly in the computer without setting the option down When this is not possible place the static protective package that the option came in on a smooth level surface and place the option on it Do not place the option on the computer cover or other metal surface Chapter 7 Installing Options Overview 75 Available Options Following are some of the available options e System memory called dual in line memory modules DIMMs See Memory DIMM Options on page 77 for more information e A second microprocessor or microprocessor upgrades Expansion adapters Accelerated Graphics Port AGP adapters Industry standard architecture ISA adapters Peripheral component interconnect PCI adapters Intergraph Intense 3D Pro 3400GA geometry accelerator PCI adapter used with the Intergraph Intense 3D Pro 3400 PCI graphics adapter Adaptec RAIDport e Internal drives e Cover lock Security U bolt For the latest information about available options Look on the following World Wide Web pages http www pc ibm com us options http www pc ibm com us intellist
180. ts property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature conversion or upgrade Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorisation from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your f
181. u also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Appendix B Product Warranties and Notices 145 Production Status Each IBM Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstanc
182. uctions before you attach their cables to the connectors Locating Your Computer Make sure you have an adequate number of properly grounded outlets for the computer monitor and any other devices Select a location for the computer where it will remain dry Leave about 50 mm 2 in of space around the computer for proper air circulation For information about arranging your computer for comfort and ease of use refer to Chapter 3 Arranging Your Workspace on page 13 O Copyright IBM Corp 1998 9 Connecting Cables SA OC OR AA mecs For additional computer stability turn the four feet a quarter turn away from the computer 10 IntelliStation M Pro User Guide Mouse Printer SCSI Monitor Audio Ethernet Serial Device Modem USB Keyboard Power cord gEmumsBid iizuJuJlgsmmium a gt Important Information For operation of the system within FCC Class A limits Class 5 Ethernet cabling must be used e If there is a label covering the power connector remove it Connect the power cords to the computer monitor and other devices first then plug the cords into properly grounded electrical outlets When the power cord is first plugged in the computer powers on for a few seconds then powers off This is normal operation n some circumstances the computer might not power off immediately when the power switch is p
183. umentation that comes with these adapters For instructions on using the Configuration Setup Utility program see Chapter 5 Using the Configuration Setup Utility Program on page 29 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a memory address available to the PCI adapter you want to install For instructions on removing adapters see Installing Options in Your IntelliStation M Pro Note If you remove an ISA legacy adapter set the memory address used by the removed adapter to Available before installing another adapter 4 If you have other PCI or Plug and Play adapters installed you might need to remove one of these adapters to make a memory address available to the PCI adapter you want to install If the problem cannot be isolated and corrected have the computer serviced 1805 A PCI adapter read only memory ROM error occurred Action Remove all PCI adapters that are not required for system startup and reinstall them one at a time powering on after each is reinstalled When this message displays replace the adapter just installed If the problem cannot be isolated and corrected have the computer serviced 104 IntelliStation M Pro User Guide POST Mess
184. unpredictable results might Occur The Processor ID is displayed Enabling or disabling Processor Updating determines whether the BIOS will apply microprocessor updates when the computer starts 44 IntelliStation M Pro User Guide ISA Legacy Resources If you select ISA Legacy Resources from the Configuration Setup Utility main menu you can configure non Plug and Play adapters which are not automatically detected by your computer You must identify the following ISA Legacy resources as dedicated to your new adapter so the BIOS does not attempt to assign them to Plug and Play adapters Memory Resources I O Port Resources DMA Resources Interrupt Resources Each of the options on the ISA Legacy Resources menu opens another menu ISA Legacy Resources Descriptions Options Memory Resources The Memory Resources menu lets you allocate system memory regions for an adapter The menu lists the hexadecimal addresses of the available memory regions You allocate memory to an adapter by selecting the ISA Resource setting for an available hexadecimal address Be sure to read the documentation that comes with your adapter You might need to make changes to the adapter to accommodate the selections you make for Memory Resources For example you might have to move jumpers or switches on the adapter or make changes to the software that comes with the adapter I O Port Resources The I O Port Resources menu lets you alloc
185. unsuitable physical or operating environment operation in other than the Specified Operating Environment improper maintenance by you or failure caused by a product for which IBM is not responsible Limitation of Liability The following is added to this Section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply PEOPLE S REPUBLIC OF CHINA Governing Law The following is added to this Statement The laws of the State of New York govern this Statement INDIA Limitation of Liability The following replaces items 1 and 2 of this Section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by IBM s negligence 2 as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim NEW ZEALAND The IBM Warranty for Machines The following paragraph is added to this
186. urkey United States Part 1 General Terms 147 Part 2 Worldwide Country Unique Terms 150 INOHGeS aM nasi s m EE peels to On e D Ruf de cet che Ths ate eg A MT 154 Year 2000 Readiness and Instructions 0 0000 154 Trademarks cams vil ou ce a a oO oue gue a Stato ers 155 Electronic Emission Notices 0000 oen 156 Power Cord Notice css 158 Index uy rr ae A ORIG bus ve NURSE dud o 161 Vl IntelliStation M Pro User Guide Safety Information ner Electrical current from power telephone and communication cables is hazardous To avoid shock hazard connect and disconnect cables as shown below when installing moving or opening the covers of this product or attached devices The power cord must be used with a properly grounded outlet To Connect To Disconnect Turn everything OFF X o 4 l amd L Turn everything OFF X gi LE Y First attach all cables to devices A AN to AAN A do First remove power cord from outlet Y de Attach signal cables to receptacles os B Remove signal cables from receptacles lt a f n 4 Attach power cord to outlet gt A Remove all cables from devices A eu y Er g E o2 NN vale a 1 In the U K by law the
187. us master PCI adapters process information without using the microprocessor Enable bus master if your device or adapter must have the bus master function enabled when the computer is turned on Some devices or adapters might not work properly if the bus master function is enabled when the system is restarted Note If PCI adapters do not operate properly you might need to disable the PCI Bus Master option Plug and Play Control Set Device Node Address Decode Plug and Play Operating System The Plug and Play Control menu lets you change certain settings for Plug and Play devices Set Device Node When this option is disabled programs will not be able to make changes to the power on configuration Address Decode Most Plug and Play adapters use 16 bit address decoding If you are experiencing problems with a Plug and Play adapter changing the address decode setting to 10 bit might fix the problem Plug and Play Operating System Select Yes for this option if you are experiencing POST errors numbered 185x and your startup operating system is Plug and Play compliant See your operating system documentation to determine if your operating system supports this function Processor Speed Control Processor ID Processor Updating If you install a microprocessor use this option to set the microprocessor speed Ensure that you set the correct speed If you select a speed that is faster than the microprocessor supports
188. w pc ibm com us desktop IBM Commercial Desktop U S http www pc ibm com us intellistation IBM IntelliStation U S http www pc ibm com us netfinity IBM Netfinity and PC Servers U S http www pc ibm com us options IBM Options U S You can select a country specific Web site from these pages Help is also available from bulletin boards and online services as well as by fax and telephone This section provides information about these sources Services available and telephone numbers listed are subject to change without notice Service Support With the original purchase of an IBM hardware product you have access to extensive support coverage During the IBM hardware product warranty period you may call the IBM Personal Computer HelpCenter 1 800 772 2227 in the U S for hardware product assistance covered under the terms of the IBM Statement of Limited Warranty See Getting Help by Telephone on page 134 for HelpCenter telephone numbers in other countries The following services are available during the warranty period Problem Determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem O Copyright IBM Corp 1998 129 BM Hardware Repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service
189. wo most common error messages are shown below RPL ROM ERR 105 The integrated Ethernet failed the loopback test RPL ROM ERR 107 Media test failed check the cable Error 105 indicates that a power on diagnostic test performed by the Ethernet module did not execute correctly If this error message appears you must have the computer serviced Error 107 indicates that the cable from the LAN is not securely connected to the Ethernet port on your computer Check the cable to ensure that it is properly connected Other error messages that might occur are shown in the following table RPL ROM ERR 100 The integrated Ethernet cannot be found RPL ROM ERR 101 The integrated Ethernet was unable to initialize RPL ROM ERR 102 The integrated Ethernet could not be reset RPL ROM ERR 103 There are multiple Ethernets in the system Specify the correct serial number in NET CFG RPL ROM ERR 104 The integrated Ethernet EEPROM is faulty or not present RPL ROM ERR 106 The integrated Ethernet is configured for Plug and Play in non Plug and Play system RPL ROM ERR 110 The integrated Ethernet RAM failed the memory test 112 IntelliStation M Pro User Guide DHCP Related Error Messages Error messages related to DHCP and the integrated Ethernet controller are shown in the following table E61 E62 E63 E67 E6d E6e E71 M10 M11 M20 M21 M22 M30 M31 M32 M33 M34 M35 S

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