NetGear SC101 (0606449040371) Network Storage Server
Contents
1. 7 4 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Can I un mirror a mirrored drive There is currently no option to remove mirroring for a mirrored drive However you can simply power off the unit and unplug one of the hard disk and power it on The mirrored drive on the plugged hard disk becomes a regular drive After that power off the unit and plug the second hard disk back in and power it on you will get a broken mirror drive on that second disk which you should delete to recover the storage space Why does the administrator password authentication show up sometimes not all the time And why does it show two times sometimes The administrator password authentication is required for the following operations e Firmware upgrade e Hard disk name change e Drive name and password change e Delete an existing drive For the same Storage Central Manager GUI session it is authenticated the first time you try to run one of the operations after that the same GUI session won t need authentication again until you exit and restart SCM The password authentication is done once for each hard disk on which the letter drive is created In case of a mirrored drive it is created on two physical disks and therefore the authentication page will come up two times one for each hard disk Why doesn t my old IDE drives show up ATAS or below IDE drives are not supported you need an ATA6 or above2. NETGEAR is not warranting your hard drive or its contents and 11 NETGEAR is not responsible under any circumstances for any damage to or loss of contents that results from the misuse of any hard drive with the NETGEAR product regardless of the cause of such damage or loss Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Federal Communications Commission FCC Compliance Notice Radio Frequency Notice Storage Central SC101 Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Note Changes or modifications not expressly approved by NETGEAR Inc could void the user s authority to operate this equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation v1 0 September 2005 Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a
3. Reference Manual for the NETGEAR Storage Central SC101 B a NETGEAR NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA 202 10104 01 September 2005 2005 by NETGEAR Inc All rights reserved FullManual Technical Support Please register to obtain technical support Please retain your proof of purchase and warranty information To register your product get product support or obtain product information and product documentation go to http www netgear com If you do not have access to the World Wide Web you can register your product by filling out the registration card and mailing it to NETGEAR customer service You will find technical support information at http www netgear com support main asp through the customer service area If you want to contact technical support by telephone see the support information card for the correct telephone number for your country Trademarks NETGEAR is a registered trademark of NETGEAR INC Windows is a registered trademark of Microsoft Corporation Other brand and product names are trademarks or registered trademarks of their respective holders Information is subject to change without notice All rights reserved Hard Drive Not Included A hard drive is not included with this NETGEAR product You are solely responsible for the selection purchase and installation of your own IDE hard disk drive By using this NETGEAR product you understand and agree that 1
4. Manager software on each PC Makes it easy for you to keep all PCs using an SC101 up to date without needing the CD uses an SC101 v1 0 September 2005 4 5 Reference Manual for the NETGEAR Storage Central SC101 4 6 v1 0 September 2005 Chapter 5 Configuration There are a variety of ways you can configure your Storage Central SC101 This chapter describes how to use the wizards to configure your SC101 Understanding the Wizard Setup Mode and the Advanced Configuration Mode You can choose to configure the Storage Central SC101 with Wizard Setup mode or Advanced Configuration mode The table below explains both of these options Table 5 2 Configuration Option Available Tasks Comment Wizard Setup Mode Name rename drive partition Best for first See Chapter 6 Advanced Configuration for step by step instructions on how to use these options e View SC101 status information Change the hard disk name Recover orphan drive partitions when a user on a PC detaches the drive but does not delete it from the disk Step by step screens help you add or Change drive partition password time users modify drive space also known as Add capacity to a drive partition partitioning Attach any available drive partitions Wizard Setup is explained in this e Share a drive partition chapter e Detach a drive partition Delete a letter drive partition
5. NETGEAR Storage Central Manager NETGEAR SMARTWIZARD o Storage Central Manager model SC 10 Select a configuration mode This smart wizard simplifies the steps to add a new drive or modify an existing drive O Advanced Configuration Not recommended for new users Figure 3 11 1 NETGEAR Storage Central Manager NETGEAR SMARTWIZAR D Storage Central Manager model SC 101 Create a New Drive Configuration Summary A new drive will be created with the following settings Drive Name Netgearl On Physical Disk Max_160 Size 33 MB Mirroring No Sharing Yes Password Protection Yes Click Next to create this drive or click Back to change settings lt Back Next gt Exit Figure 3 12 When the wizard is complete this PC will now have a new drive available that you will see in the Windows Explorer with the drive letter Windows assigned 3 7 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 4 Verify that you can copy files to and from your new SC101 drive Note The SC101 formats hard disks differently than a PC does Do not swap hard disks between a SC101 and a PC the data will be unreadable 5 Repeat these steps for each PC that will use the SC101 drives Refer to the manual for instructions on how to use advanced features such as mirroring Using the Status Bar and Context Sensitive Help The Storage Central SC101Configuration Manager Utility
6. SC101 asp v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 How to Use This Manual The HTML version of this manual includes the following Buttons gt and lt for browsing forwards or backwards through the manual one page at a time A button that displays the table of contents and an button Double click on a link in the table of contents or index to navigate directly to where the topic is described in the manual A Knowledge Base button to access the full NETGEAR Inc online knowledge base for the product model Links to PDF versions of the full manual and individual chapters 1 3 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 How to Print this Manual To print this manual you can choose one of the following several options according to your needs Printing a Page in the HTML View Each page in the HTML version of the manual is dedicated to a major topic Use the Print button on the browser toolbar to print the page contents Printing a Chapter Use the PDF of This Chapter link at the top left of any page Click the PDF of This Chapter link at the top right of any page in the chapter you want to print The PDF version of the chapter you were viewing opens in a browser window Your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files The Acrobat reader is available
7. includes extensive context sensitive help NETGEAR WIE AE ounge Come thanege Aai iis The Status bar shows the status of operations in progress oe 7 Click Help to view context sensitive online help towers The Figure 3 13 The Status bar shows the status of operations in progress and provides useful feedback regarding any task you are working on Click Help to view context sensitive online help The context sensitive online help provides extensive help explaining how to complete any task you are working on 3 8 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 Troubleshooting Tips Here are some tips for correcting simple problems you may have For additional help see Chapter 7 Troubleshooting Always restart your network in this sequence 1 Turn off and unplug the modem turn off the router shut off the SC101 and shut down the computers 2 Plug in and turn on the cable or DSL modem Wait about two minutes 3 Turn on the router Wait about one minute 4 Turn on the SC101 5 Turn on the computers Check the status lights to verify correct operation When powered on the SC101 power light will be on When connected to an operational Ethernet network the Ethernet status light will be lit The label on the SC101 identifies these status lights Technical Support Thank you for selecting NETGEAR products After completing the Smart Wizard c
8. installed can use the disks in your storage area network The SC101 provides connectivity to multiple networked computers through the router Support for Standards The following standards and conventions are supported e Standards Compliant The Storage Central complies with the IEEE 802 11 e DHCP Client The SC101 can act as a client and obtain information from your DHCP server Key Features The SC101 provides solid functionality including these features e Easy Configuration The NETGEAR Smart Wizard software that assures fast and easy setup for Windows 2003 Windows 2000 and Windows XP e Upgradeable Software Both the firmware and Storage Central Manager software can be upgraded easily e LED Indicators Power disk and network activity are easily identified 2 1 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 System Requirements Before installing the SC101 make sure your network meets these requirements e A 100 240 V 50 60 HZ AC input with 12V DC 5A output power source e At least one Windows XP 2000 or 2003 computer with the TCP IP protocol installed and a CD ROM drive e An Ethernet network using the TCP IP protocols and having a DHCP server like those found in home routers What s In the Box The product package should contain the following items e Storage Central SC101 e Power adapter and cord 12Vdc 5A e Printed SC101 Storage Central Installation Guide e Res
9. installed in your SC101 You can combine mirroring with Windows backup features Depending on the speed of the hard disks that you install in the SC101 mirroring can have an impact on performance especially when used on shared drives e Restricting unauthorized access If your network does not include wireless access and you want all these files to be available to any computer connected to the network on which the SC101 software is installed then you do not need a password to restrict access If your network does include wireless access then use a password to restrict access 4 4 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 Understanding the Product Update Features Note The product update features require Internet access No information is transferred to NETGEAR when you use the product update features The Storage Central SC101includes product update features that make it easy for you to take advantage of ongoing enhancements that NETGEAR provides Both the product CD and the Storage Central Manager let you easily update your SC101 How do the NETGEAR CD and the Storage Central Manager software update features differ Table 4 1 Updates Storage Central Manager ree Location irmware NETGEAR CD YES NO NETGEAR CD Assures you use the most current Storage Central Manager software when you first install your SC101 Storage Central YES YES Every PC that
10. on the Adobe Web site at http www adobe com Click the print icon in the upper left of the window Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer ink by selecting this feature Printing the Full Manual Use the Complete PDF Manual link at the top left of any page Click the Complete PDF Manual link at the top left of any page in the manual The PDF version of the complete manual opens in a browser window Click the print icon in the upper left of the window Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer ink by selecting this feature S v1 0 September 2005 Chapter 2 Introduction For quick installation and setup please see the SC101 Storage Central Installation Guide This manual describes in detail how to set up the SC101 and provides you with further reference information This chapter introduces the NETGEAR Storage Central SC101 Minimal prerequisites for installation are presented in System Requirements on page 2 2 About the Storage Central SC101 This manual describes the installation and use of the SC101 for operation with a Microsoft Windows XP SP2 Windows 2000 SP4 Windows 2003 Server system Any wired or wirelessly connected Windows computer in your network that meets the minimum requirements and has the necessary software
11. reer ire ete 5 4 PTAC MG DIVOS ccc ccssecscttsanievaccctenierccietasccraschsssmie OASE 5 6 Chapter 6 Advanced Configuration Using Advanced Contiguration Options scisiecsecsssieiveenrdenisselseua tenner nannaa 6 2 Checking Siorage Central SNUS smsan ansi aaa aaa aoaaa aaan te 6 3 Greaing or Managing Drives oe cs sts cette edhe ie eee ey 6 4 Vew Atach Py cabal DIYO 4 jasssaccts saasiecurs adasdaittsarnvenitsandeadeien saad oadpadueedasasvennnioniaeinds 6 5 Pian SCM AGM anaa co cteertnap ces temcantaceyedeateace qectnd ac tyaceats Sige cae 6 5 Chapter 7 Troubleshooting Eo og rO RENEE eRe eRe Rene ere Rr rer rset cre ere cern rr etentn terete ere mrean erty eeane ttre eee nner ete tr 7 1 The storage area network NaS NO POWET ccceseeecceeeeeeeeeeeeeeeeeneeeeeeeeenseeeeeseeneeeees 7 1 No lights are lit on the storage area network ese eeeesceeeeeseeeceeeeeeseeeeeeeeseneeeeneeteneee 7 1 Gommon Probleme amd SOMOS cise sscatassecscks conc ddcedsaten oante iao aaraa aar 7 2 Frenieni t Asked GuesionS ponraitonisnani gna N N pation 7 2 Restoring the Default Config ratiom cccsdecess ixtavesaccsnasicansnpniddcatetartesee ieina nnii 7 6 Appendix A Specifications Speciicalone Dre SCIOT xssccttcessccesstcteccccadecescteaatedaccctenntedcecenedusensiaieioieaaensteaaneee A 1 Appendix B Related Documents v1 0 September 2005 Chapter 1 About This Manual This chapter describes the intended audience scope conventions and formats of this manu
12. the Check Central Storage Status button to check the status of the SC101 Create Manage drives Create new drives or manage existing drives that you already created See Creating or Managing Drives on page 6 4 Change hard disk name Change the name of the hard disk View attach available drive View available drives and attach a drive if one is available See View Attach Available Drive on page 6 5 Change admin password Change the password for the admin login The admin login and password are required to access sensitive areas of the SC101 Configuration Utility Firmware Upgrade Upgrade the firmware for the Storage Central SC101 See Firmware Upgrade on page 6 5 Manage Broken Mirror If you created a mirrored drive and one of the hard disks installed in the SC101 fails or is removed then a broken mirror message is displayed For more information see the help in the SC101 Configuration Utility Manage Broken Drive If there is a problem while a drive is being created such as losing the network connection then the drive can be broken If this happens use this feature to delete the broken drive If a PC is creating a shared drive then it will appear to be broken to other PCs until the creation process is complete 6 1 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Using Advanced Configuration Options To use Advanced Configuration follow the steps below 1 Click
13. the SO 101 to Your NetWork ais cstcsscescssdscedaiediacacatndaicesiarcomantiiacdabeadiatesants 3 5 Next Instal the SC MOC SORNAS oiio aaa i 3 5 Bebe FOU ECON yop a ee eguhivee aed 3 5 Now Create Disk Space for PCs That Will Use the SC101 ooo eccneeeeeeesteeeeeeeees 3 7 Using the Status Bar and Context Sensitive Help ee eeeeeeeeeeneeseeeeeeeeeeeeeeenetseeeeeaees 3 8 PROPANE HOCH UII TAS sa A EER REA AREAS 3 9 Always restart your network in this Sequence essssssssssssssrisssssirrssrssrnnnsrnnnnnsrens 3 9 Check the status lights to verify correct operation sssseseeesssesssesssrssrrnssrrressrees 3 9 Technical SOIT iaun 3 9 1 v1 0 September 2005 Chapter 4 Management Storage Applicaton SOONAOS rainen aE ae ERE 4 1 Expanding FO DEK SOUE soyai a N 4 2 Easy Access to Photos Music OF YIdeOsS sssiisiecccisinsonGissiniaesunsundeamnisouieonediuaarimmansare 4 3 Protecting Against Dala LOSS siccsciccesssccstsadsnasaneitectasiwecunasnineaunadaasdbananebannzeanepis 4 4 Understanding the Product Update Features ssssissiisssirsississsiisssrrsssisiiminisninaann 4 5 Chapter 5 Configuration Understanding the Wizard Setup Mode and the Advanced Configuration Mode 5 1 Using mhe Wizard Seip Moge sccessa ccsedrancvenneptcaeveaieeced aa 5 2 Pee 9 a Now Dve gironines ee eee trey reer erretrer ree tree wer rer Cre Tr TT 5 3 ucla ss 18 an Existing DIVO sane nt rereteentter eer martha tent er re ercte rr rrr ter irene rtecrrr rt ratte
14. the power cord from the SC101 before adding or removing the disks Failure to observe this precaution could render your disks useless Follow the steps below to install an IDE hard disk drive into you SC101 1 Remove the cover a b Use a coin or screwdriver to open the spring loaded cover lock by turning it clockwise Remove the cover Figure 3 4 2 Insert the hard disk a Position the hard disk so that the D shaped power socket is on the top b Slide the hard disk into either slot gt NEtGe NE i D shaped A power socket Figure 3 5 3 3 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 3 Connect the hard disk cables Figure 3 6 a Align and insert the hard disk power cable into the D shaped power socket b Align the key of the hard disk data cable with the slot on the data cable socket and insert the cable Neatly tuck the cables in so that they will not interfere with attaching the cover 4 Attach the front cover a Align the cover with the unit s Using a screwdriver or coin to hold the spring loaded cover lock open attach the cover then release the lock Figure 3 7 3 4 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 Connect the SC101 to Your Network 1 Connect the provided Ethernet cable to your
15. v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Common Problems and Solutions The table below lists common problems and recommended actions Problem Action The SC101 is not working 1 2 Is the SC101 on and does it have power See Restoring the Default Configuration on page 7 6 Is the SC101 status light lit See page 2 4 Is the SC101 connected correctly See Installation and Basic Configuration on page 3 1 New installation cannot access SC101 from my computer The SC101 worked before but now it doesn t Add letter drive failed message appears when creating a drive Drive used to work now it doesn t get a drive letter and it doesn t show up in Windows Explorer Is the SC101 software installed correctly Did you cancel Hardware Found prompts during installation Remove the software and re install it Go to Installation and Basic Configuration on page 3 1 Reboot the PC If the problem persists reboot the router first then the C101 and then the PC am using a DHCP server and the SC 101 either fails to get an IP Address or gets an IP Address conflict Either reboot the SC101 or restart the network so that the DHCP server clears this problem The SC101 requires DHCP you cannot use the SC101 on a network that has static only IP addresses Frequently Asked Questions cannot
16. 05 Reference Manual for the NETGEAR Storage Central SC 101 If your network does include wireless access then use a password to restrict access and implement appropriate wireless security Now PCs with access to the drive can save or play media photos music or movies from it Protecting Against Data Loss You can use theStorage Central SC101 disks to protect against data loss that can happen when a hard disk fails or from other problems like virus attacks or accidental deletion Backing up important files such as operating system files important data files like tax records or files that you value for any reason includes these elements e An SC101 with one or two hard disks installed and the SC101 software installed on each PC that will access the Storage Central unit e Two options for backing up your data are Windows backup Use Windows backup features to back up critical data to the Storage Central SC101 disk which can be scheduled to run automatically Windows can also back up its system files so that if it gets corrupted by a virus for example you can restore a working copy of Windows from your SC101 disk refer to the help information included with Windows for an explanation of how to use these features Mirroring Mirroring protects against a hard disk failure use the SC101 disk mirroring feature to copy all files on a letter drive disk automatically in real time Mirroring requires a second hard disk to be
17. 2005 Appendix A Specifications This appendix provides the Storage Central SC101 technical specifications Specifications for the SC101 Parameter Network Management Storage Central SC101 PC based SmartWizard Configuration Management software Status LEDs Power Ethernet LAN Hard Disk Drive Dimensions 6 75 x 4 25 x 5 66 Power Adapter 12V 5A Weight 4 lbs Electromagnetic FCC Part 15 Class B CE C tick IC Compliance Environmental Specifications Operating temperature 0 to 35 C Operating humidity 5 95 non condensing A 1 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 A 2 v1 0 September 2005 Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product Document Link A EEEE Or NE aid http documentation netgear com reference enu tcpip index htm TCP IP Addressing p netgear pip Glossary http documentation netgear com reference enu glossary index htm B 1 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 B 2 v1 0 September 2005
18. Advanced Configuration Mode All of the above plus Best for Pick an choose tasks without step by Change the Storage Central admin password experienced step guidance Upload new firmware to an SC101 users v1 0 September 2005 5 1 Reference Manual for the NETGEAR Storage Central SC101 Using the Wizard Setup Mode The Storage Central Manager software provides Wizard Setup and Advanced Configuration modes To use the Wizard Setup mode follow 1 Click the icon and both configuration mode options are displayed as shown to the right 2 Select Wizard Setup and click Next The Wizard Option screen opens You can use the wizards to create a new drive following selections e Create a New Drive e Manage Existing Drives e Attach Drives the instructions below NETGEAR Storage Central Manager NETGEAR MARTWIZAR D Storage Central Manager mode c10 Select a configuration mode Wizard Setup This smart wizard simplifies the steps to add a new drive or modify an existing drive O Advanced Configuration Not recommended for new users Figure 5 1 i NETGEAR Storage Central Manager NETGEAR SMARTWIZAR D Storage Central Manager mode SC 191 Select a wizard option C hat can be used by this PC or shared with other PCs on your network Manage an existing drive Modifying the settings of an existing drive to renamejdetach delete the drive or enable disable s
19. If you plug in an ATAS HD after rebooting the green power LED will flash four times periodically to signal that an old ATAS or below IDE drive created a shared drive on one PC Why doesn t it show up in other PCs After creating the shared drive on one PC it doesn t automatically show up on other PCs you need attach it once from the other PCs You can use the Attach drive function in either the Wizard Setup mode or the Advanced Configuration mode to attach the shared drive or any detached non shared drive 7 5 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 reconnect the CAT5 cable on SC101 to the router then SCM can t find SC101 and my drives get disconnected Why When SC101 detects a cable disconnection and reconnection it will reboot itself automatically Wait about two minutes for the reboot the complete The Storage Central Status screen shows more drives than the Manage Drive screen Why Each time you create a mirrored drive the SC101 adds two drives one drive on each hard disk Each time you add capacity i e span to a drive a new drive is created with the added capacity and linked with the original drive The number of drives shown in the Storage Central Status screen shows the total number of all those drives including non shared drives created on other PCs and broken drives too The drive creation process failed and was asked to delete the incomplete d
20. O Share Unshare O Detach O Delete lt Back Next gt Exit Figure 5 6 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Attaching Drives When you first create a shared drive it is only available to the PC that you were using when you created it If you want to use the shared drive from other PCs then you must run the Storage Central Manager software on that PC and attach the drive You only need to attach the drive once From that point onward the PC will be able to use the shared drive To attach a drive follow the instructions below 1 From the Wizard Option screen SierceAn sorge c select Attach Drive NETGEAR SMARTWIZAR D Storage Central Manager mode SC 101 2 If prompted enter the password for EN E the drive Drive3_Mirror 3 Click Attach Drive and follow the prompts Drive Password Attach Drive If you forget drive password click Reset Drive Password Reset Drive Password Help Refresh lt Back Figure 5 7 5 6 v1 0 September 2005 Chapter 6 Advanced Configuration There are a variety of ways you can configure your Storage Central SC101 For information about using the Wizard Setup Configuration Options see Using the Wizard Setup Mode on page 5 2 This chapter describes how to use Advanced Configuration to set up your SC101 You can use Advanced Configuration to complete the following tasks Status Use
21. ains driver software a setup wizard and links to online resources Familiarize yourself with the SC101 unit Notice the rear of the SC101 has information about the ports and the front status lights Note When you set up the unit stand it on its feet and be sure it has ample ventilation Avoid putting the unit in a location where it could be knocked over easily Do not place items on top of it First Install a Hard Disk and Connect the SC101 The instructions below explain how to set up a single disk Repeat these steps to install a second hard disk Verify the Hard Disk Is Set to Cable Select The drive jumpers must be set for the cable select option marked CS on some drives Typically this is the default setting Follow these steps to verify that the hard disk drive is set to cable select 1 Locate the hard disk jumpers gt PA C A 2 Verify that the jumpers are set to cable select The disk housing or documentation will identify which setting is cable select Note The setting for your drive may differ from this illustratoin Be sure to consult the documentation provided by the hard disk manufacturer or look on the hard disk to identify which setting is cable select Figure 3 3 3 2 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Install the Hard Disk A Warning Be sure to unplug
22. al Audience Scope Conventions and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills However basic computer network Internet firewall and VPN technologies tutorial information is provided in the Appendices and on the Netgear website This guide uses the following typographical conventions Table 1 1 Typographical Conventions italics Emphasis books CDs URL names bold User input fixed Screen text file and server names extensions commands IP addresses This guide uses the following formats to highlight special messages Note This format is used to highlight information of importance or special interest gt Tip This format is used to highlight a procedure that will save time or resources A Warning Ignoring this type of note may result in a malfunction or damage to the equipment v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 A Danger This is a safety warning Failure to take heed of this notice may result in personal injury or death This manual is written for the Storage Central according to these specifications Table 1 2 Manual Scope Product Version Storage Central SC101 Manual Publication Date September 2005 Note Product updates are available on the NETGEAR Inc Web site at http kbserver netgear com products
23. ct Upgrade Firmware 2 Enter the admin password 3 Browse to locate the firmware and follow the onscreen prompts to install it 4 After the upgrade the SC101 reboots Please wait for the reboot to complete If you created a lot of drives on the SC101 then it will increase the time needed for rebooting 6 5 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 6 6 v1 0 September 2005 Chapter 7 Troubleshooting This chapter provides information to help troubleshoot your Storage Central SC101 Basic functioning troubleshooting tips and frequently asked questions are included Note For up to date SC101 installation details and troubleshooting guidance visit http kbserver netgear com Basic Functioning If you have trouble setting up your SC101 check the tips below The storage area network has no power e Make sure the power cord is connected to the storage area network e Make sure the power adapter is connected to a functioning power outlet If it is in a power strip make sure the power strip is turned on If it is plugged directly into the wall verify that it is not a switched outlet e Make sure you are using the correct NETGEAR power adapter supplied with your storage area network No lights are lit on the storage area network It takes a few seconds for the status light to be lit Wait a minute and check the status light on the storage area network 7 1
24. ding PC Disk Storage The SC101 easily allows you to expand the amount of disk space your PCs can access Typically enabling access to additional disk space for your PCs includes these elements e One or more SC101 units each with one or two hard disks installed and the SC101 software installed on each PC that will access the Storage Central unit e Drive space created on the SC101 for your PCs to access e The SC101 drive space attached to each PC that you want to use for running the software ____ Note If you relocate your Storage Central SC1011 to another network you will need to install the Storage Central software on any PC on the new network you plan to use with the SC101 Remember to attach any existing SC101 drives to these PCs accordingly e Restricting unauthorized access If your network does not include wireless access and you want all these files to be available for any computer connected to the network on which the SC101 software is installed then you do not need a password to restrict access If your network does include wireless access then use a password to restrict access and implement appropriate wireless security Now each PC with access to a SC101 drive can save files to the drive or copy files from it 4 2 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Easy Access to Photos Music or Videos The SC101 allows you to create a central storage loca
25. disk is broken e g gets bad sector The green power LED of the SC101 will blink If one 200ms blink at 1 5s intervals and continues that way disk 1 is bad If two 200 ms blinks at 1 5s intervals and continues that way disk 2 is bad The default hard disk is named by the IP address How do tell which disk is which In the Wizard mode the physical size of the disk is shown in the disk list in the Advanced Configuration mode if you move the mouse over to the disk entry a tool tip box will show up and tell you the disk information as well However if two disks are of the same physical size the GUI doesn t have a way to tell the difference What you can do is unplug one disk power off the unit first rename the one disk left in the device then re plug back the second disk and rename it too don t see those previously created private non shared drives What can do If you remove and reinstall the software without being connected to the SC101 or your PC simply dies goes away then you won t be able to see those drives What you can do in those cases is to press and hold the reset button on the back panel for more than six seconds After the SC101 reboots you should be able to see those drives in the Advanced Configuration mode s Available Drives list and attach them again Please note that this reset sequence will reset the administrator password back to default password You should change it again for security
26. e checks to see if the SC101 is on your network For more information about software upgrades see Understanding the Product Update Features on page 4 5 If Windows logo certification warnings appear click Continue Anyhow to proceed 4 Choose the setup type that you want Complete recommended or Custom Follow the prompts to complete the installation of several software driver components You will see the Storage Central Manager software icon on your desktop Eg NETGEAR SC101 Storage Central Manager software InstallShield Wizard E3 Setup Type y A Select the setup type to install Please choose the type of setup you prefer then click Next fis All files will be installed with the most common options O Custom 18 You may choose the options to be installed Recommended for experienced users lt Back Next gt Cancel Figure 3 10 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Now Create Disk Space for PCs That Will Use the SC101 1 Click the Storage Central Manager software icon fay on your desktop 2 Choose the Wizard configuration mode The Wizard configuration mode is explained in detail in Chapter 4 Management and in the help described in Using the Status Bar and Context Sensitive Help on page 3 8 3 Follow the on screen prompts to allocate storage for this PC setting the size name password and sharing options i
27. ence Manual for the NETGEAR Storage Central SC 101 Pushed once it reboots the SC101 Pushed and held for eight or more seconds it restores the password for administrator to password which is the default setting and detaches all drives Use the SC101 Ethernet RJ 45 port to connect to an Ethernet LAN 2 5 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 2 6 v1 0 September 2005 Chapter 3 Installation and Basic Configuration This chapter describes how to install your Storage Central SC101 and set up basic connectivity on your Local Area Network LAN Installation Overview Estimated Completion Time 30 minutes These instructions will guide you through these three steps 1 First Install a hard disk and connect the Storage Central SC101 to your network 2 Next Install the Storage Central SC101 software 3 Now Allocate SC101 disk space for each PC that will use the SC101 When you finish the installation your network will resemble this illustration Figure 3 1 ___ Note You must have an IDE hard disk an Ethernet network with an available port DHCP must be running in the network and you need to have either Windows XP SP2 or Windows 2000 SP4 PCs to access the SC101 3 1 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Unpack the unit Ethernet cable power adapter and the NETGEAR CD The CD cont
28. haring or add additional capacity Attach drives Attach available shared or private drives to this PC Figure 5 2 manage existing drives or to attach drives with the 5 2 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 Creating a New Drive You need to create at least one drive for each computer that will store data on a hard disk in the Storage Central SC101 1 From the Wizard Option screen select Create a New Drive and click Next 2 Select which physical hard disk in the Storage Central SC101 to store data for this PC 3 Enter the name and size for the new drive that you are creating 4 You will be asked if you want to mirror the REEE drive and if the drive will be shared NETGEAR SMARTWIZAR D Storage Central Manager model SC 101 e Mirroring Requires two hard disks installed in the SC101 Duplicates all data for the new drive that you are Create a New Drive Mirroring 3 1 Mirroring is the best way to protect your data When mirroring is creating on the other hard disk enabled Storage Central maintains duplicates of every file on two hard disks ensuring you have a backup copy in the event a hard disk fails e Sharing Allows more than one If you plan on storing anything of value on this drive financial documents pictures home videos etc mirroring is computer to access the data at the same recommended You will not be able to add mirroring
29. lick Create Drive A To manage a drive select from the list above enter the fields gt Detach Drive then click the appropriate button 7 Name Size MB add Capacity Change Password Shared Mirror e Delete Drive INETGEAR1 69 No Mo Modify Drive Detach Drive Delete Drive Create Drive e Create Drive Help Refresh lt Back Exit Cancel Figure 6 6 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 View Attach Available Drive Use the Attach Available Drive feature in the following situations e A shared drive is created on a PC Other PCs must attach to it in order to use the drive e The reset button was used to reset the SC101 This detaches all drives e You detached a drive from a PC so that a different PC could use it Note If a drive has a password associated with it then you must know the password in order to attach the drive To attach a drive follow the steps below 1 From the Advanced Configuration Options screen select Attach Available Drive 2 Select and available drive and follow the onscreen prompts to attach it Firmware Upgrade You can use the Firmware Upgrade feature to install firmware that you downloaded but have not installed yet Note To upgrade the firmware you must know the admin password To upgrade the firmware follow the steps below 1 From the Advanced Configuration Options screen sele
30. network and to the back of the SC101 Be sure your network is running DHCP must be available in the network DHCP is usually enabled on home networks by default Plug in the power adapter to a power source and connect the other end to the SC101 View the front panel to verify that the green power light is on and that the yellow network light is on Next Install the SC101 Software Before You Begin Your PC must be connected to the same network as the Storage Central unit during the software installation You can connect the PC via Ethernet or if you have a wireless network your PC can be connected to the network wirelessly You will need to install this software on each PC that will access the Storage Central Insert the NETGEAR CD into your PC and the Smart Wizard screen opens Figure 3 8 If the Smart Wizard screen does not appear run Autorun exe on the CD 3 5 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 2 Click Install Software Storage Central SC101 l Gude Figure 3 9 View Onine Marsal Ondine Suppor Regster Download Aceobat Software Update Check Periodically NETGEAR updates its software To get the latest software click the Check for Updates button To install from the CD click the Install from CD button Install from CD 3 Click Check for Updates and proceed according to the prompts The softwar
31. onfiguration assistant locate the serial number on the bottom label of your product and use it to register your product at hitp www NETGEAR com register 3 9 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 3 10 v1 0 September 2005 Chapter 4 Management There are a variety of ways you can use you Storage Central SC101storage This chapter describes storage application scenarios and explains how to manage your SC101 security considerations and file backup requirements Storage Application Scenarios You can share resources on the Storage Central SC101 for a wide variety of purposes Internet _ L iia MF a are sens RA SC101 provides extra storage Figure 4 1 Storage applications may include e Expanding the amount of disk storage available to one or more PCs on you network e Sharing files music pictures or movies with members of your household Sharing files such as software documents presentations and text files Storing files in a central location so that you do not have to power up a computer to perform local sharing e Keeping backup copies of important files to protect against data loss and archiving software An overview of these scenarios is presented here Refer to the other chapters in this manual for detailed implementation instructions 4 1 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Expan
32. ource CD Storage Central Manager installation software and utility includes wizards and advanced setup configuration options A PDF copy of the SC101 Storage Central Installation Guide e SmartSync Pro backup software bonus CD e Support Information card e Warranty and Registration card Contact your reseller or customer support in your area if there are any wrong missing or damaged parts You can refer to the Support Information Card for the telephone number of customer support in your area You should keep the Support Information card along with the original packing materials and use the packing materials to repack the SC101 if you need to return it for repair To qualify for product updates and product warranty registrations register on the NETGEAR Web site at hitp www netgear com 2 2 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC101 Front Description The Storage Central SC101 front functions are described below Use a coin or screwdriver to open the spring loaded front cover lock by turning it clockwise Front Cover Lock Figure 2 1 The following table describes the front cover information ITEM DESCRIPTION Hard Disk Status Light Red Off Red On Disk Activity Indicators No activity or turned off Disk activity Power Status Light Green Off On Error Conditions Blink Fast Continuously 1 Blink 1 5 sec intervals 2 Blinks 1 5 sec in
33. r a drive that you created The increased capacity must be at least 33 MB e Share Unshare Change a shared drive to unshared or change an unshared drive to shared e Detach Unmount the letter dive and make it available to new drives on the PC e Delete Erase the content on the drive and make space available for a new drive Note For detailed information about these features please see the online help in the Storage Central SC101 utility 5 4 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 To manage a drive follow the steps below 1 From the Wizard Option screen I NETGEAR Storage Central Manager select Manage an Existing Drive NETGEAR and click Next SMARTWIZARD o Storage Central Manager model SC 101 Storage Letter Drives Attached to this PC Drive Name Size MB Size Password Shared Mirror 2 Choose the drive that you want to manage and click Next eee Sau Unused Max_160 146297 93 582 Unused Max_160 23368 20 414 Choose an existing drive from the table above and click Manage Drive manage ove Help Refresh lt Back Exit Cancel Figure 5 5 3 Choose the task that you want to 1 NETGEAR Storage Central Manager complete and follow the wizard NETGEAR prompts SMART WEZARD storage Central Manager model SC10 Managing This Drive How would you like to modify Netgeari Rename O Change Password O Add Capacity
34. rage Central Manager NETGEAR SMART WIZARD Storage Central Manager model SC 101 Storage Central Status Storage Central Manager Version 1 5 0 Hard Disk 1 Max_160 IP Address 192 168 0 7 Available space 146261 MB Number of Drives 3 Firmware Version 4 11 0 Hard Disk 2 Max_160 IP Address 192 168 0 8 Available space 23368 MB Number of Drives 3 Firmware Version 4 11 0 Figure 6 4 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Creating or Managing Drives To create or modify drives follow the instructions below 1 From the Advanced Configuration Options RRS EEE screen select Create Manage drives NETGEAR SMARTWIZAR D storage Central Manager mode SC 101 Advanced Configuration Options Select a task Change hard disk name O View attach available drive Change admin password O Firmware Upgrade Manage broken mirror Manage broken drive lt Back Next gt Exit Figure 6 5 The screen shown to the right appears 2 NETGEAR Storage Central Manager NETGEAR SMART WIZARD Storage Central Manager model SC101 2 Select the drive that you want to work with and follow the onscreen instructions and Storage Letter Drives Attached to this PC prompts This screen includes the following DoT buttons EAE NETEN 146261 BES Unused Max_160 23368 20 414 e Modify Drive To create a drive enter the fields and c
35. remember the SC101 s administration password The default administration login admin uses a default password of password You can reset the SC101 to its default password with the Reset button See Restoring the Default Configuration on page 7 6 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 What does the Reset button on the back panel do When pressed once it reboots the SC101 When pressed and held for more than six seconds it resets the administrator password to default password and detaches all the letter drives This is handy in case your PC dies and you need gain access to those private non shared drives previously attached on that PC l installed two Hitachi hard disks into the SC101 they don t seem to work why Hitachi hard disks come with Master by default as the disk jumper settings you must change them to Cable Select remember to power off the SC101 before you do that You may run into the same problem with disks from other vendors always make sure you use the Cable Select jumper settings with the SC101 The SC101 shows the message No Storage Central device was found Check the following things e Make sure that the DHCP server is up and running If the green LED flashes three times periodically something is wrong with the DHCP server e The PC and the SC101 must be connected to the same LAN sub network not across different
36. residential installation Product and Publication Details Model Number C101 Publication Date September 2005 Product Family storage area network Product Name Storage Central SC101 Home or Business Product Home Language English Publication Part Number 202 10104 01 ii v1 0 September 2005 v1 0 September 2005 Contents Chapter 1 About This Manual Audience Scope Conventions and Formats ccsccccccessseceeeeeessneeeeeecseeeeeeesssneeeeeneaea 1 1 How Ce THE Manual oxcica nae daahosdancasiatona agi a a a a aA 1 3 How io Fim mis MADOR rype ass aae iiaa aSa ANSE A AAS AS ASAE 1 4 Chapter 2 Introduction About ie Storage Central SC TOT arenaene dEi a iaie 2 1 PSU FRONTS SENAI reaa A te cae ene dy atdant aac 2 1 Per UU as coset viacnsanisioodlanal E wlatuueatatuaste 2 1 STEN PROGINS aces secoraatesauxdene 1s oaiadeuee onaeedets N 2 2 ey at SS BOr sssccimnuarerdnarnina prin pe odaaeinaiserREaen taNae 2 2 Fon RS RII ci x ciate Saran dei ctu exe cee ould E aai Aiud Coven EEEE 2 3 Bark DESCNPIGI seccscensccdssnscticnedemivacedestsesickiemdpcnedemien a E 2 4 Chapter 3 Installation and Basic Configuration Installation OVerVioW srin eRe 3 1 First Install a Hard Disk and Connect the SC101 aassssesssesssrsrsnrrrrrrrrrrrreersrensssererenns 3 2 Verify the Hard Disk Is Set to Cable Select 0 2 eeccccssseeeeeceeeeseeeeeeeeeeeeaeeneeeeaeens 3 2 Bsialihne Mard DISE nissssnonniaa a a mal dannaKgn aaa 3 3 Gonneci
37. rive and try again I don t see that drive in the Storage Central Manager software How can I delete it Usually the incomplete drive broken drive can be seen on the Manage Broken Drive screen and can be deleted from there In very rare cases the drive was allocated in the SC101 hard disk but it is not formatted and its property was not communicated back to the Storage Central Manager which caused the SCM to not able to find it When this happens the drive is created unsuccessfully but it may still take up storage space from the SC101 hard disk You should remove it to make the storage space available to other drives See the SC101 support page on the NETGEAR Web site hittp Avww netgear com for further assistance Restoring the Default Configuration This section explains how to restore the factory default configuration settings to the SC101 Use the Default Reset button on the rear panel of the Storage Central SC101 Use this method to reset the administrator password to the default password and detach all non shared drives only one PC is able to attach to a non shared drive if that PC goes away reset is the only way for another PC to gain access to that drive Please be assured that the reset process will NOT reset any drives or the data on the drives See The reset button is located between the Ethernet RJ 45 connector and the power socket on page 2 4 for a description of this button 7 6 v1 0 September
38. routers for example e The green power LED should be solid e You must have at least 1 hard disk plugged into the SC101 e ATAS or older IDE hard disks are not supported If you plug in an unsupported disk the green LED will flash four times periodically e If you upgrade the firmware or click the reset button or disconnect and reconnect the CATS cable to the SC101 the SC101 will reboot please wait for about two minute for the reboot to complete If you create many drives it may take some extra seconds to the reboot the complete e You may be running some personal firewall software on your PC The SC101 works behind Windows XP Personal Firewall but doesn t work behind firewalls like Trend Micro Personal Firewall and Norton firewall Disable the firewall or configure the firewall to open UDP port 20001 7 3 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 unplugged the disk from SC101 and plugged it to a PC Why doesn t the PC recognize the disk content The data content saved on the Storage Central hard disk is NOT compatible with your personal computers You can t use the IDE hard disk on both your PC and the Storage Central device Sometimes lose the drive letter of the drive How do get it back Detach the drive and attach it again If that doesn t help reboot your PC you may also need to reboot SC101 and the router too and it will be back How do I know whether my hard
39. tervals 3 Blinks 1 5 sec intervals 4 Blinks 1 5 sec intervals Power Indicator No power Power is on and it has completed its power on self test diagnostic Error Status Codes No disk present Error on disk 1 The pattern continues until the disk recovers from the error Error on disk 2 Two blinks at 1 5 second intervals The pattern continues until the disk recovers from the error Error with network addressing Unsupported hard disk drive 2 3 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 ITEM DESCRIPTION Ethernet Status Light Yellow Ethernet LAN Link Activity Indicator Off No power or no activity On Powered on but no data traffic Blink Data traffic Back Description The Storage Central SC101 front and rear hardware functions are described on the back label illustrated below Ethernet Status LEDs Figure 2 2 The following table describes the rear label information LED DESCRIPTION Ethernet Status Ethernet LAN Link Activity Indicator Off Indicates no power or no Ethernet link detected Green On Ethernet link detected Yellow Off Indicates no power or no Ethernet link detected Yellow Blink Indicates data traffic on the Ethernet LAN e The power socket connects to the SC101 power adapter e The reset button is located between the Ethernet RJ 45 connector and the power socket 2 4 v1 0 September 2005 Refer
40. the Ey icon select Advanced NETGEAR Configuration and click Next 5 MART WIZARD storage Central Manager model SC101 Select a configuration mode O Wizard Setup This smart wizard simplifies the steps to add a new drive or modify an existing drive Figure 6 1 2 Select a drive and click Next i NETGEAR Storage Central Manager The Advanced Configuration Options NETGEAR S M A RT w IZ A RD e Storage Central Manager model SC 101 screen opens 3 Select the task that you want to complete Advanced Configuration Options Select a task change hard disk name View attach available drive change admin password O Firmware Upgrade Manage broken mirror O Manage broken drive lt Back Next gt Exit Figure 6 2 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 Checking Storage Central Status To use Advanced Configuration follow the steps below 1 Click the Ey icon select Advanced Configuration and click Next Click the Check Storage Central Status button The Status screen opens as shown to the right i NETGEAR Storage Central Manager NETGEAR SMAR TW IZ AR D storage Central Manager mode SC101 Found the following Storage Central hard disks Select a hard disk and click Next to continue Storage Central hard disks Check Storage Central Status Help Figure 6 3 Refresh lt Back Next gt Exit 13 NETGEAR Sto
41. tion for photos and multimedia f Internet y te ik miN os P m Figure 4 2 Typically sharing photos music or videos includes these elements e One or more SC101 units each with one or two hard disks installed and the SC101 software installed on each PC that will access the SC101 units e The SC101 drive you allocate needs to be set to Shared e Attach the SC101 drive to each PC that you want to use for running the software ____ Note If you relocate your Storage Central SC101 to another network you will need to install the Storage Central software on any PC on the new network that you plan to use with the SC101 Remember to attach any existing SC101 drives to these PCs accordingly e Video playback can be resource intensive For accessing videos you may find that the speed of the hard disk drive and the speed of other elements of the network will contribute to a video viewing experience that does not suffer from pauses If the video is sent over a wireless connection in your network the new wireless technologies like those found in the NETGEAR RangeMax products will be good choices for such applications e Restricting unauthorized access If your network does not include wireless access and you want all these files to be available for any computer connected to the network on which the SC101 software is installed then you do not need a password to restrict access 4 3 v1 0 September 20
42. to this drive once it is created time Would you like to enable mirroring for this drive O ves 5 When prompted enter a password if you plan to use security recommended Figure 5 3 6 Follow the wizard prompts When the XE NETGEAR Storage Central Manager wizard is complete this computer willhave NETGEAR a new drive available that you can see in S MARTW IZ AR D Storage Central Manager mode SC101 Windows Explorer with the drive letter that you specified Status Allocating space for drive Netgear1 ALLOCATED Sharing SUCCESSFUL Formatting FORMATTED Letter Drive created successfully Letter drive G is ready to be used Done Click Next to continue Figure 5 4 5 3 v1 0 September 2005 Reference Manual for the NETGEAR Storage Central SC 101 7 Verify that you can copy files to and from your new SC101 drive Note The SC101 formats hard disks differently than a PC does Do not swap hard disks between a SC101 and a PC the data will be unreadable 8 Repeat these steps for each computer that will use the SC101 drives Managing an Existing Drive After you have created drives for each computer that will use the Storage Central SC101 you may need to manage the drives You can use the wizard to complete the following tasks e Rename Rename a drive that you created e Change Password Change the password for a drive that you created e Add Capacity Increase the capacity fo
Download Pdf Manuals
Related Search