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HP DeskJet 648c InkJet Printer

1. Inthe dialog box that appears click Urgent This moves the print request to the top of your print list Sort change the order From the View menu choose the title of the column by which of print jobs you want to sort or choose To see and change the print order sort by Print Time Drag and drop the print job title to the desired place in the list Stop and restart Choose Stop Print Queue from the Printing menu printing To resume printing choose Start Print Queue This is a good way to save print requests when using a portable computer while away from your printer Change printers To move a print job from one printer to another printer of the same type Drag the icon for the print request to the icon of the desired printer If you re not sure whether the two printers are of the same type try moving the print request anyway the printer software won t let you move a print request to an incompatible printer 13 EP Using Your Printer Software Printing on Different Types of Paper and Media A The HP DeskJet 640C Series printer is designed to print on so many different types of print media that it practically is a small print shop This chapter explains how to use the different printing materials available to you 3 Photo Paper 4 Printing Photographs want to print should Remove all paper from the IN tray With the printer turned on open the top cover The cartridge cradles mo
2. step on the Quick Start Poster or see page 51 in this User s Guide If you are still having problems with the software installation call an HP authorized dealer or HP Customer Care For the phone number of the HP Customer Care Center nearest you see page 43 34 Getting Help When Things Go Wrong in Why won t it print What is the problem Possible cause To solve the problem ES Power may be off or there 1 Make sure the power is on No page came out May be a loose connection 2 Make sure that all cable connections of the printer are secure You may not have any paper Double check that the media is placed in the in the IN tray IN tray correctly The printer s top cover may be Close the printer s top cover open A problem may exist with one ifthe Resume light Ly is Flashing lift the eine printcannages printer s cover verify that the print cartridges are installed properly See page 1 The printer may be slow IF the Power light is flashing the printer is in the process of printing Be patient The printer is waiting for you IF the Resume Iz Light is flashing press the to press the Resume F button Resume A button There may be a paper jam 1 Turn off the printer open the top cover and remove the OUT tray Pull the paper out of either the IN tray or the OUT tray Remove all torn pieces of paper from the printer Reload the paper in the IN tray Replace the OUT tray
3. Book Binding Load paper into the IN tray Slide the paper guides snugly against the sheets In the Layout dialog box click Print Both Sides then select either the Book or Tablet icon Choose the print settings that match the type and size of your paper Begin printing Carefully follow the reloading instructions displayed on your computer screen When the paper is properly reloaded click Continue in the message box on your computer screen HP print settings to choose Guidelines to remember Page Setup The printer prints one side of the paper first Then a Paper Size Choose appropriate size message on your computer screen tells you how to Orientation Choose appropriate orientation reload the paper and resume printing The reverse side of the paper is then printed Paper Type Quality Paper Type Choose appropriate type Print Quality Choose Normal Layout Pages per Sheet Normal Print Both Sides Check this box then choose the Book icon for binding on the side or Tablet icon for binding at the top 24 C7 Using Your Printer Software HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive s main directory The HP DeskJet Utility window has five panels as shown below HP Desklet Utility Clean Calibrate WOW demonstrates the HP DeskJet s print quality Test allows you to print a test document Clean allows you to automatically clea
4. Note Unnecessary cleaning wastes ink and shortens the life of the print cartridge 29 Using and Caring for Your Print Cartridges IF You See Ink Streaks Clean the print cartridges and the print cartridge cradle by Following the instructions below 1 Double click the HP DeskJet 640 Series Utility icon in the Utilities folder on your hard drive s main directory 2 Click the Clean panel then click the Clean button If this does not prevent streaks follow the instructions for Manually Cleaning the Print Cartridges below Be careful not to get ink on your hands or clothing Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle you will need distilled or bottled water and cotton swabs or a similar lint free absorbent material that will not stick to the cartridges Manually Cleaning the Print Cartridges 1 Press the Power Button to turn the printer on then lift the top cover 2 Afterthe print cartridges move to the center and stop unplug the power cord from the back of the printer MEUS Keep new and used print cartridges out of the reach of children paper Tey Do NOT touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connection Also do NOT remove the copper strips these are required electrical 3 Remove the print cartridges and place them wide side d
5. System Requirements on page 52 Free up some space on your hard drive Having less than 100 MB of free space on your computer s hard drive can mean longer processing times Close all unnecessary software programs Check the printer driver you are using Be sure to check the HP web site at http www hp com support home products for the most recent software updates Be patient Large complex documents containing graphics or photographs print slower than text only documents 36 Getting Help When Things Go Wrong Y What do the flashing lights mean What is the problem The Power light is flashing The Resume n light is flashing Possible cause Your printer may be receiving data You may be out of paper You may have a paper jam You may be printing a two sided document by hand and the first side has finished printing The top cover may be open There may be a problem with one of the print cartridges To solve the problem Be patient your computer is processing the print job 1 Insert paper 2 Press the Resume button 1 Turn off the printer open the top cover and remove the OUT tray Pull the paper out of either the IN tray or the OUT tray Remove all torn pieces of paper from the printer Reload the paper in the IN tray Replace the OUT tray and close the top cover Turn on the printer Press the Resume button on the front of the printer IF you were printing lab
6. 20 to 24 lb Cards 110 to 200 gsm 0 3 mm max thickness 110 lb index max 8 5 pt max thickness Media Handling Sheets up to 100 sheets Envelopes up to 20 envelopes Cards up to 30 cards Transparencies up to 25 sheets Labels up to 25 sheets of paper labels Use only U S letter sized or A4 sized sheets Use only paper labels specifically designed for use with HP inkjet printers OUT tray capacity up to 50 sheets Media Size Custom size Width Length U S letter U S legal Executive U S No 10 envelope Invitation A2 envelope Index card Index card Index card European A4 European A5 B5 JIS European DL envelope European C6 envelope European A6 card Japanese Hagaki postcard 127 to 216 mm 5 0 to 8 5 in 148 to 356 mm 5 83 to 14 in 216 x 279 mm 8 5 x 11 in 216 x 356 mm 8 5 x 14 in 184 x 267 mm 7 25 x 10 5 in 105 x 241 mm 4 12 x 9 5 in 4 37 x 5 75 in 76 x 127 mm 3 x 5 in 102 x 152 mm 4 x 6 in 127 x 203 mm 5 x 8 in 210 x 297 mm 148 x 210 mm 182 x 257 mm 220 x 110 mm 114 x 162 mm 105 x 148 mm 100 x 148 mm 53 Specifications Minimum Printing Margins The printer cannot print outside a certain area of the page so you must make sure the contents of your document fall within the printable area that is within the top bottom left and right margins available For the specific size of paper on which you are printing Whe
7. 52 N noise printer 4 noise emissions 53 normal mode 10 52 print speed 52 O OK button 8 online support web site vii operating environment 52 ordering parts and accessories 47 supplies 45 OUT tray 53 P page orientation 7 page setup dialog box 7 paper metric sizes 53 minimum margins by type 54 specifications 53 supplies 46 weight of 53 paper guides 2 paper jams clearing 35 37 paper size 7 paper sizes and minimum margins 54 by paper type 53 paper tray capacity 53 paper trays capacity vii positions 2 paper type quality panel 10 parts numbers 45 ordering 45 supplies 45 pausing holding a print job 13 photo cartridge 45 power adapter vi button 52 consumption 52 cord vi cord ordering 45 light 52 preview button 8 print cartridges cleaning 29 30 31 damage from refilling 32 light 28 ordering 45 part numbers 45 problems 28 29 recommended temperatures 29 replacement 27 storing 29 using 29 print dialog box 8 print margins 54 print modes best 10 52 draft 10 52 normal 1O 52 print problems see problems print quality vii cleaning print cartridges 29 improving 40 problems 40 using refilled print cartridges 32 print speed vii best mode 52 draft mode 52 normal mode 52 specifications 52 print technology 52 printer accessories vi 45 cable USB 45 cleaning 4 components vi connections 35 controlling 1 5 dimensions 52 driver updates see software updates drivers see printer soft
8. 98 26 O8 EuroParts 77 101 avenue du Vieux Chemin de Saint Denis 92625 GENNEVILLIERS Germany 07031 145444 Fax 07031 141395 Hewlett Packard GmbH HP Express Support Ersatzteil Verkauf Herrenberger Str 130 71034 BOBLINGEN International Sales Branch 41 22 780 4111 Fax 41 22 780 4770 Hewlett Packard S A ISB 39 rue de Veyrot 1217 MEYRIN 1 GENEVE SUISSE Italy 02 9212 2336 2475 Fax 02 92101757 Hewlett Packard ltaliana S P A Ufficio Parti di ricambio Via G Di Vittorio 9 20063 Cernusco s N MI Japan 03 3335 8333 Hewlett Packard Japan Ltd 29 21 Takaido Higashi 3 chone Suginami ku Tokyo 168 8585 Latin America Headquarters 305 267 4220 Fax 305 267 4247 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 Mexico 52 5 258 4600 Fax 54 1 258 4362 Hewlett Packard de M xico S A de C V Prolongaci n Reforma 470 Colonia Lomas de Santa Fe C P 01210 M xico D F 47 Supplies and Accessories Netherlands O 33 450 1808 Elsewhere in the world Fax O 33 456 0891 Hewlett Packard Nederland B V Parts Direct Service Basicweg 10 3821 BR AMERSFOORT Norway 22735926 Fax 22735611 Hewlett Packard Norge A S Express Support Drammensveien 169 171 0212 Oslo Spain 1 6 3114 81 Fax 16 311274 Hewlett Packard Espanola S A Departamento de Venta de Piezas Ctra N VI Km 16 500 28230 LAS ROZAS Madrid Sweden 8 4442239 Fax 8 4442116 Hewlett Packard Sverige AB Skalholt
9. IN tray as far as they will go NOTE When printing on small envelopes such as JIS 4 Invitation A2 or C6 follow instructions for printing cards as given on page 19 NOTE When printing JIS 3 120 x 235 mm envelopes make sure the flap is up and toward you 3 Slide the paper guides snugly against the edges of the envelopes 4 Make sure the IN tray is pushed in 5 Choose the print settings that match the type and size of the envelopes 6 Print the envelopes HP print settings to choose Guidelines to remember Page Setup Never load more than 15 envelopes at one time Paper Size Choose appropriate envelope size Align the envelope edges before inserting them Orientation Choose Portrait icon Avoid envelopes that have clasps or windows Avoid envelopes that are shiny or embossed Paper Type Quality envelopes with thick irregular or curled edges or Paper Type Choose Plain Paper envelopes that are wrinkled torn or otherwise Print Quality Choose Normal damaged IF your software program includes an envelope Layout printing feature follow those instructions instead of Pages per Sheet 1 Normal the procedure here Print Both Sides Unchecked 18 e Printing Cards want to print Cards index business and other small media EP Using Your Printer Software should Remove the OUT tray and raise the card guide Slide out both of the paper guides and remove all paper from t
10. Using and Caring for Your Print Cartridges Storing Print Cartridges To maintain excellent print quality from your print cartridges Keep all print cartridges in their sealed packages at room temperature 60 78 F or 15 6 26 6 C until you are ready to use them Once installed leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged IF you store an unsealed print cartridge do so in an airtight plastic container Do NOT unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer The print cartridges will dry out if not stored in their home position Only use the Power button on the front of the printer to turn the printer on and off Using a power strip surge protector or a wall mounted outlet switch to turn the printer on and off may cause premature failure Cleaning Print Cartridges When Do You Need to Clean Clean the print cartridges if your printed page is missing lines or dots or if it contains ink streaks MN po IF You See Missing Lines or Dots XE A Clean the print cartridges from the HP DeskJet Utility window by doing the following 1 Double click the HP DeskJet Utility icon Located in the Utilities folder on your hard drive s main directory 2 Click the Clean panel then click the Clean button and follow the instructions displayed on your screen
11. being replaced 9 HP slimited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle East Africa Argentina Brazil Mexico Venezuela and France s Departements D Outre Mer for those excepted areas the warranty is valid only in the country of purchase Contracts for additional warranty services such as on site service may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer B 1 Limitations of Warrant TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of abia To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local Law This Warranty Statement gives the customer specific legal ri
12. eee cee ence cence eee rro A6 Ordering Information cece cece cece eee eee n en enees 47 Te m e Introduction Thank You For Buying an HP DeskJet Printer Here s what comes in the box IF something is missing talk to your HP dealer or call HP Customer Care See HP Customer Care by Phone on page 43 for the appropriate telephone number Printer Power adapter Printer software Quick Start Poster HP Photo Color Kit Optional Print Cartridges Note You will need to buy an A to B type USB to USB printer cable to connect your HP DeskJet printer to your computer See page 47 for ordering information vi Introduction Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with special features Stunning photo quality through HP s ColorSmart IIl Technology Excellent print quality on plain paper Uncompromising performance with print speeds of up to 6 pages per minute For black text and 3 pages per minute for text with color graphics with the HP DeskJet 640C Series printers Brilliant photo image printing Large capacity paper tray that holds up to 100 sheets Finding More Information This User s Guide shows you how to operate your printer For more information Use the Quick Start Poster for installation Turn on balloon help in the Help menu Move your cursor over any print setting to view an explanation Visit the HP web site at http www
13. go for answers to questions about your HP products You ll get instant access to everything from helpful printing tips to the latest product and software updates 24 hours a day seven days a week all at no charge to you If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information about your printer at the following web sites English http www hp com support home products French http www hp com cposupport fr German http www hp com cposupport de Japanese http www jpn hp com CPO_TC eschome htm Portuguese http www hp com cposupport pt Spanish http www hp com cposupport es From HP Customer Care Online you can link to HP Customer Care User Forums and HP Customer Care Email HP Customer Care User Forums They re friendly They re informative Check out our online user forums Simply review existing messages left by other HP users to find the answers you re looking for You can also post your questions then check back later for ideas and suggestions from knowledgeable users and system operators HP Customer Care by Email Connect with HP via email and receive a personal reply from an HP Customer Care service technician Responses are normally provided within 24 hours of receipt excluding holidays A great option for those non urgent questions Printer Softwar e Printer software also referred to as a
14. harmful interference and void your authority to operate this equipment Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules For further information contact Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto Ca 94304 415 857 1501 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation IF this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help LED Indicator Statement The
15. inadequate maintenance or modification b Software interfacing media parts or supplies not pro vided or supported by HP or c Operation outside the products specifications 4 ForHP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any software media or ink cartridge product which is covered by HP s warranty HP shall replace the defective product IF HP receives during the applicable warranty period notice of a defect in any hardware product which is covered by HP s warranty HP shall either repair or replace the defective product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Anyreplacement product may be either new or like new provided that it has functionality at least equal to that of the product
16. inkjet printing Software Compatibility USB Connection Mac OS version 8 1 or later System Requirements USB Connection PowerPC Mac OS computer with a USB port Mac OS version 8 1 or later 32 MB RAM 8 MB minimum available hard disk space Buttons Lights Resume Button and Light Power Button and Light I O Interface Universal Serial Bus Dimensions 436 mm wide x 199 mm high x 405 mm deep 17 2 in wide x 7 9 in high x 16 in deep Weight 5 3 kg 11 6 Lb without power supply and print cartridges Operating Environment Maximum operating temperature 41 to 104 F 5to 40 C Humidity 10 to 80 RH noncondensing Recommended operating conditions for best print quality 59 to 95 F or 15 to 35 C 20 to 80 RH noncondensing Storage temperature 40 to 140 F 40 to 60 C Power Consumption 2 watts average maximum when off 2 5 watts average maximum non printing 23 watts average maximum when printing 52 Specifications Power Requirements 100 to 240 VAC 10 50 60 Hz 3 Hz Input Voltage Input Frequency Automatically accommodates the world wide range of AC line voltages and frequencies There is no on off switch on the power adapter Declared noise emissions in accordance with ISO 9296 Sound power level LWAd 1 B 10 dB 5 5 B in Normal mode Sound pressure level LpAm bystander positions 42 dB in Normal mode Media Weight Paper 60 to 135 gsm 16 to 36 lb index Envelopes 75 to 90 gsm
17. into the IN tray print side down You can insert up to 10 mm 3 8 inch at a time c Push the paper toward the back of the paper tray until it stops 49 Setup Instructions d Slide both paper guides to fit snug against the paper s edges 3 Insert Print Cartridge a Press Power button to turn on printer b Remove vinyl tape from print cartridges Do NOT touch or remove copper strip on print cartridges c Open top cover d For each print cartridge with the copper electrical contacts toward the rear of the printer and the print cartridge held vertically push the print cartridge firmly down into the cradle Insert the black print cartridge in the right cradle and insert the tri color print cartridge in the left cradle You must insert both print cartridges for the printer to operate e Close top cover 50 Setup Instructions 4 Connect USB Cable You can connect to any USB port A USB cable such as an HP USB Compliant Interface Cable part number C6518A should be purchased separately a Lift open the cable access door on the back of the printer b Plug one end of the USB cable into the USB port on the printer C Plug the other end of the USB cable into the USB port on the computer 5 Install Printer Software a Insert the HP Printer Software CD into your CD ROM drive b Double click the HP DeskJet Mac Installer icon wm HP DeskJet Installer C Follow the on screen instruction
18. printer driver allows your printer to talk with your computer HP provides several options for getting printer softwar updates Download the printer software by accessing the HP Customer Care Online web site See HP Customer Care Online on this page for the addresses of the HP web sites IF you are in the U S and need a software update you can download the printer software from http www hp com support home products If you do not have access to the web site call 661 257 5565 Software updates are available for the cost of the CDs plus shipping If you are outside the U S and cannot download the driver from HP Customer Care Online on this page call the HP Customer Care Center page 43 nearest you 42 Getting Help When Things Go Wrong HP Customer Care Repair If your HP printer is ever in need of repair simply call the HP Customer Care Center A trained service technician will diagnose the problem and coordinate the repair process for you This service is free during your printer s standard warranty Beyond the warranty period repairs are charged on a time and materials basis ES HP Customer Care by Phone Within the period specified below from the time of your purchase telephone support is provided to you free of charge However if you are calling long distance long distance charges may apply Free Phone Support Period Your Free Phone Support Period is None fee based In This Re
19. the top cover and raise the cradle latch The print cartridges move to the center of the printer and the Resume n light flashes 3 Liftthe print cartridge out of the cradle and discard it Keep print cartridges out of the reach of children 27 Using and Caring for Your Print Cartridges 4 Remove the replacement print cartridge from its packaging and carefully 5 6 7 8 9 remove the protective vinyl tape Do NOT touch the ink nozzles Do NOT touch or remove the copper contacts Do NOT touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connection Also do NOT remove the copper strips these are required electrical contacts Push the print cartridge firmly straight down into the print cartridge cradle Close the cradle latch When the latch is fully closed you will hear a click Load plain white paper in the IN tray Plug in the power cord in the back of the printer Close the top cover 10 If the Resume n light continues to flash and if the cradles do not move to the right side of the printer remove and reinstall the print cartridges Make sure the print cartridges are pressed down into the cradles before you snap them forward into positions If the Resume A light continues to flash after you reinstall the new print cartridge check the part number on the print cartridge to ensure you installed the correct one 28
20. C6464 90026 C6464 90033 C4584A Italian C6464 90026 C6464 90034 European HP Photo Color Kit Latin America HP Photo Color Japanese C6464 90028 C6464 90037 Kit C4590A Portuguese C6464 90027 C6464 90032 US HP Photo color Kit C4585A Spanish C6464 90027 C6464 90031 Swedish C6464 90026 C6464 90035 Universal Power Adapter 0950 3490 Power Cords U S Canada Brazil Latin America Saudi Arabia 8120 6313 Japan 8120 6316 Singapore Malaysia Hong Kong 8120 8669 South Africa India 8120 6317 Argentina 8120 8367 Australia 8120 6312 China Taiwan Philippines 8120 8373 Korea 8120 8441 Europe Jordan Lebanon North Africa Israel Russia Baltic countries Thailand Indonesia Caribbean Latin America 8120 6314 U K Middle East 8120 6315 45 Supplies and Accessories Paper and Other Media Availability of special media varies by country Part Part Paper Type Description Paper Type Description p yp p Number p yp P Number HP Bright White Inkjet Paper HP Premium Inkjet Transparency Film AA 200 sheets C5977A A4 20 sheets C3832A A4 500 sheets C1825A AA 50 sheets C3835A U S letter 200 sheets C5976A U S letter 20 sheets C3828A U S letter 500 sheets C1824A U S letter 50 sheets C3834A HP Premium Inkjet Paper HP Premium InkJet Rapid dry Transparencies A4 200 sheets C51634Z AA 50 sheets C6053A U S letter 200 sheets C51634Y U S letter 5O sheets C6051A HP Premium Inkjet Heavyweight Paper H
21. HP DeskJet 640C Series USB Printer User s Guide for Macintosh English Kip HEWLETT PACKARD HP Customer Care Thank you for buying an HP DeskJet printer Because HP wants owning your printer to be a trouble free experience we back your purchase with HP Customer Care award winning service and support that includes HP Customer Care Online AA ND Click your way to a quick solution HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer 24 hours a day seven days a week If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information about your printer at the following web sites English http www hp com support home_ products French http www hp com cposupport fr German http www hp com cposupport de Japanese http www j pn hp com CPO_TC eschome htm Portuguese http www hp com cposupport pt Spanish http www hp com cposupport es From HP Customer Care Online you can link to HP Customer Care User Forums and HP Customer Care Email eo HP Customer Care User Forums Go online anytime and you will also find helpful user forums a great source of ideas and suggestions for using your HP DeskJet printer You can access the user forums directly from http www hp com support home products HP Customer Care by Phone y Call us direct and
22. P Matte Greeting Cards White Quarter fold AA 100 sheets C1853A A4 20 sheets 20 envelopes C6042A U S letter 200 sheets C1852A U S letter 20 sheets 20 envelopes C1812A HP Professional Brochure amp Flyer Paper Matte HP Glossy Greeting Cards White Half fold U S letter 50 sheets C6955A A4 10 sheets 10 envelopes C6045A C6044A HP Photo Paper Two Sided Satin Glossy ENEN AO MESES ae nVeto pes Asian A4 20 sheets C6765A HP Felt textured Greeting Card Paper European A4 20 sheets C1847A Ivory Half fold U S letter 20 sheets CI846A U S letter 20 sheets 20 envelopes C6828A HP Premium Photo Paper Glossy HP Premium Glossy Hagaki Cards Asian AA 15 sheets C6043A Hagaki card 20 cards C6675A E AA 15 sheet C6040A vea E 5 Dna C6039A HP Iron on T Shirt Transfers European A4 10 sheets C6050A Asian A4 10 sheets C6065A U S letter 10 sheets C6049A HP Restickables Large Round Inkjet Stickers U S letter 10 sheets 90 stickers C6822A HP Restickables Large Square Inkjet Stickers U S letter 10 sheets 90 stickers C6823A Note To find out which recycled papers are recommended for your printer contact your local HP Sales Office and ask for the HP Inkjet Printer Family Paper Specifications Guide HP part number 5961 0920 46 Supplies and Accessories Ordering Information To order printer supplies or accessories call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service In the
23. P SupportPack provides coverage for the HP hardware and product and all HP supplied internal components HP SupportPack must be purchased by the customer within 30 days of purchase Contact the nearest HP dealer about this service Spare Parts and Consumables are available for five years after production has stopped Product Take back To return this product and ink cartridges to HP at the end of its useful life call your local HP Sales or Service Office for instructions
24. To get the best performance from your printer Hewlett Packard recommends using only genuine HP supplies for HP DeskJet printers including genuine factory filled HP print cartridges Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from coverage by HP printer warranties Note When buying replacement print cartridges check the part numbers carefully The print cartridge numbers for the 640C 640CL and 642C printers are Black HP C6614 Series O Tri Color HP C51649 Series C Photo HP C1816 Series 32 Troubleshooting Tips G tting Help When Things Go Wrong It s frustrating when things go wrong but the following pages contain tips that can help you determine what the problem is and how to fix it Be sure cable connections are secure Check if your question is similar to those listed below and then follow the instructions found in that section The printer software won t install what s wong See pages 33 34 l E i Why won t it print See pages 35 36 ri What do the flashing lights mean See page 37 eo Is there a problem with your printout See page 39 Le E The printer software won t install what s wrong What is the problem inserted a CD but the computer couldn t read it Possible cause The CD wasn t properly inserted OR The CD player may be damaged OR The CD may be damaged OR The CD ROM extensions may be turned
25. U S you can buy supplies and accessories directly from HP at www hpshopping com or call the HP Shopping Village at 1 888 999 4747 Argentina 54 1 787 7100 Fax 54 1 787 7213 Hewlett Packard Argentina Monta eses 2150 1428 Buenos Aires Argentina Australia New Zealand 03 895 2895 China Resources Bldg 26 Harbour Road Wanchai Hong Kong Austria South East Area 43 0222 25 OOO ext 755 Fax 43 0222 25 OOO ext 610 Hewlett Packard Ges m b H Ersattzteilverkauf Lieblg 1 A 1222 Wien Belgium 02 778 3092 or 3090 3091 Fax 02 778 3076 Hewlett Packard Belgium SA NV 100 bd de la Woluwe Woluwedal 1200 BRUXELLES Brazil Centro de Informac es HP Grande Sao Paulo 822 5565 Demais Localidades 0800 157751 Fax O11 829 7116 Centro de Informac es HP Hewlett Packard Brasil S A Caixa Postal 134 Rua Clodomiro Amazonas 258 CEP 04534 011 Sao Paulo SP Canada 800 387 3154 905 206 4725 Fax 905 206 3485 3739 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario LAW 5Gl Toronto 416 671 8383 Chile 56 2 203 3233 Fax 56 2 203 3234 Hewlett Packard de Chile SA Av Andres Bello 2777 Oficina 1302 Los Condes Santiago Chile Denmark 45 99 14 29 Fax 42 81 5810 Hewlett Packard A S Kongevejen 25 3460 BIRKEROD Finland 90 8872 2397 Fax 90 8872 2620 Hewlett Packard Oy Varaosamyynti Piispankalliontie 17 02200 ESPOO France 1 40 85 71 12 Fax 1 47
26. aller than 100 page size Ustetter 7 reduce the image size and numbers araung Ur oe greater than 100 Jj FA 1E enlarge it Changing 151161 size may change pagination O Flip Vertical O Flip Horizonte Click the appropriate icon to choose page orientation Using Your Printer Software Print Dialog Box You choose settings such as number of copies all or specific pages to print paper type print quality page Layout color and background printing from the HP DeskJet Print dialog box To get to this dialog box select Print from your software program s File menu DeskJet 6400 Copies 1 Pages amp All omm to Print Order i al Print Quality Normal Paper Type Plain Paper Print In Background Image Color Color Synce Off Layout Mormal Duplex One Side Preview Cancel Buttons There are three buttons at the bottom of every Print dialog box Preview allows you to view your document before you print it so you can see how the document will print with the current settings Cancel cancels settings you have entered and closes the Print dialog box OK starts printing Using Your Printer Software General General is the default panel selected in the Print dialog box menu This panel lets you select the number of copies you want to print whether you want to print the entire document or select pages and whether you want to print from the front of your document or begin pri
27. and close the top cover Turn on the printer Press the Resume lj button on the front of the printer IF you were printing labels make sure a label did not become unglued from the label sheet while going through the printer If the paper jam has cleared print your document again 35 in What is the problem A blank page came out of the printer The printer is really slow Possible cause You may be out of ink You may have forgotten to remove the vinyl tape from the print cartridge You may be trying to print a fax Your computer may have less than the minimum system requirements Too many software programs may be running at the same time You may be using outdated printer software You may be printing a complex document containing graphics or photographs Getting Help When Things Go Wrong Why won t it print continued To solve the problem 1 Lift the printer s cover and verify that the print cartridges are installed properly 2 If you are out of ink replace the print cartridge See Replacing Print Cartridges on page 27 3 Print your document again Make sure you have removed the protective piece of vinyl tape on each of the print cartridges See Replacing Print Cartridges on page 27 1 Save the fax in a graphic format such as TIFF 2 Place itin a word processing document and print it from there Check the amount of RAM and processor speed in your computer See
28. ck here to print on both sides of the paper DeskJet 640C l Llao Te Pages Per Sheet O Print Both Sides pes Print Border O Manual a Automatic If you check Print Both Sides Choose the number of pages 1 2 or 4 to print on each sheet Check to print a border around each page choose appropriate Binding side or top 10 Using Your Printer Software Color Your HP DeskJet 640C Series Printer uses HP s Color Matching technology to intelligently analyze each element on a page text graphics and photographs and provide the best color output Choose HP Color DeskJet 640C Matching default o s ColorSync Image HP Color Matching 4 m A a In gt Saturation are E shades o gray a TL Black amp White no Brightness color DAR i T Color Tone E Y 7 Slide to adjust Cooler Warmer Saturation Brightness Color Tone HP Color Matching is the default Image setting on the Color panel While you can adjust saturation brightness and color tone with the sliders that appear when you choose this option the center position of the sliders is optimized for most printing uses and types of media The ColorSync setting can be used for color matching with other components using the ColorSync matching system Grayscale prints in shades of gray With this setting you also have the option to optimize printing for fax a
29. connect with a service technician who specializes in your product and who can typically answer your questions in one phone call See page 43 in this User s Guide for phone numbers Acknowledgments Apple the Apple logo AppleTalk ColorSync the ColorSync logo Finder Mac Macintosh Mac OS PowerBook Power Macintosh and QuickDraw are trademarks of Apple Computer Inc registered in the U S and other countries Notice The information contained in this document is subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this material All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Edition 1 January 2000 Copyright Hewlett Packard Company and Apple Computer Inc 2000 Portions Copyright 1989 2000 Palomar Software Inc HP DeskJet 640C Series Printers include printer driver technology licensed from Paloma
30. display LEDs meet the requirements of EN 60825 1 CORES HPIBLESERRSSTMAMRBS VCCI NE TEX 152 BIE CT CORES REMATE EEMELTUEFA CORBNS 7407 LES a VERE LT SHSNSERERESS AROS CEMHVET Y RUBBER TIE LUE YU LT RSL ASA eullie As 2141 al 77 823802 MAHANA ARALL Tre T AS YRS MA re pF 20A WPS wstolA Zl HI ITI APS AP ALUS BA 2121 ol 2012 ulei amp o sc ausa AAS We AACA SHA TOMAS SE VIE ALAA AS T XLILE 55 Legal Information Limited Warranty Statement Duration of HP Product Limited Warranty Ink cartridges 90 Days Software in North America Canda 90 Days Software in Asia Pacific Europe 1 Year Software in Latin America 1 Year Printer in North America Canada 90 Days Printer in Asia Pacific Europe 1 Year Printer in Latin America 1 Year e Extent of Limited Warranty Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer Customer is responsible for maintaining proof of date of purchase 2 Forsoftware products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP slimited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or
31. e You may have selected the wrong margins You may have accidentally left Poster Printing selected To solve the problem 1 Make sure the media is correctly oriented in the IN tray 2 Make sure the paper guides fit snugly against the media Make sure you have selected the correct orientation portrait or landscape on the Page Setup dialog box See Page Setup Controlling Page Layout on page 7 Make sure you have selected the correct paper size in the Page Setup dialog box See Page Setup Controlling Page Layout on page 7 Make sure text and graphics are scaled correctly in your document See Paper Size Scaling and Page Orientation on page 7 Make sure the margins are within the printable area See Minimum Printing Margins on page 54 Uncheck Poster Printing in the Layout panel See Layout on page 1O 39 Getting Help When Things Go Wrong e Is there a problem with your printout continued What is the problem Print quality is poor Possible cause You may not be using the most appropriate media for the desired output You may be printing on the wrong side of the media You may not have selected the correct paper type in the printer software You may be printing in Draft mode IF you have smearing you may be using too much ink You may be running out of ink You may need to clean the print cartridges To solve the problem Make sure that you are using
32. e HP warrants that this HP Product will be able to accurately process date data including but not limited to calculating comparing and sequencing from into and between the twentieth and twenty first centuries and the years 1999 and 2000 including leap year calculations when used in accordance with the Product documentation provided by HP including any instructions for installing patches or upgrades provided that all other products e g hardware software firmware used in combination with such HP Product s properly exchange date data with it The duration of the Year 2000 warranty extends through January 31 2001 56 accessories vi 45 automatic two sided printing layout panel 10 B background printing 12 13 banners choosing paper for 53 metric sizes 53 minimum margins 54 best mode 10 52 print speed 52 bi directional cable vi black and white printing 11 book binding 24 brightness 11 buttons cancel 8 OK 8 power 1 27 29 50 preview 8 resume 1 22 35 C cables ordering 45 parallel vi recommended vi USB vi Cancel button 8 capacity paper tray vii card guide 2 cards choosing paper for 53 metric sizes 53 minimum margins 54 printing 16 20 specifications 46 change printers 13 change the order of print jobs 13 cleaning print cartridges 30 printer 4 color panel 11 color tone 11 ColorSync 11 computer controlling from 1 5 connections USB 5 customer support 42 D default
33. els make sure a label did not become unglued from the label sheet while going through the printer If the paper jam has cleared print your document again 1 Follow the on screen directions for how to insert the paper 2 Press the Resume lj button Close the top cover 1 Lift the printer s cover and verify that the print cartridges are installed properly 2 If you are out of ink replace the print cartridge See Replacing Print Cartridges on page 27 3 Print your document again 37 O Getting Help When Things Go Wrong Y What do the flashing lights mean continued What is the problem Possible cause To solve the problem Both lights are flashing The printer may need to Press the Power button to turn the be reset printer off Then press the Power button again to turn the printer back on If that doesn t solve the problem press the Power button to turn the printer off 3 Unplug the printer 4 Plug the printer back in 5 Press the Power button to turn the printer on 38 O Getting Help When Things Go Wrong e Is there a problem with your printout What is the problem Parts of the document are missing or are in the wrong place Possible cause Paper may not be loaded correctly You may have selected the wrong paper orientation You may have selected the wrong paper size You may be trying to print text or graphics that are larger than your paper siz
34. er the computer is sending a document to the printer or that the printer is currently busy printing Press Power to turn off the printer At the computer cancel any documents awaiting printing Press Power again to turn on the printer See the troubleshooting instructions in Chapter 4 of this User s Guide A problem exists with the printer Using Your Printer Using the Paper Trays Standard Size Media You place the paper or other media on which you will print into the Lower IN tray Slide out the paper guides to make room for the media you are loading into the tray Width paper guide Length paper guide Once you insert the media slide the paper guides so they rest snugly against the media Be sure to slide all media as far as it will go into the IN tray Make sure the paper lies flat in the tray Cards Small Envelopes and Small Photo Paper When printing on cards small rlipapihecard guide envelopes or small photo paper after sliding out the paper guides next remove the OUT tray then flip up the card guide Lift out the OUT tray Using Your Printer Insert the cards small envelopes or small photo paper into the IN tray with the right edge of the media stack aligned with the card guide For small envelopes make sure the flap side is on the right with the flap facing up Slide the paper width guide to the right until it aligns with the left edge of the media stack Press the inside of the paper
35. ghts The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a con sumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS HP Year 2000 Warranty Subject to all of the terms and Limitations of the HP Limited Warranty Statement stated abov
36. gion North America amp Canada Asia Pacific 90 days 90 days Europe Latin America Before placing a call for help please make sure that NJ You have checked your Quick Start Poster and this User s Guide for installation and troubleshooting tips You have checked HP Customer Care Online see page 42 for product help If you cannot solve your problem using the above then call HP Customer Care while you re in front of your computer and printer Before you call be sure you have the following information Your printers serial number the label is on the printer s bottom Your printer s model number the label is on the front of the printer The model of the computer The version of the printer and software program if applicable Then we can help you with your questions immediately 43 Getting Help When Things Go Wrong See the list below for your country s HP Customer Care Center phone number Africa Middle East Argentina Australia Austria Belgium Dutch Belgium French Brazil Canada Chile China Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Osaka Japan Tokyo Korea Malaysia Mexico D F Mexico Guadalajara Middle East Africa Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Ki
37. gital picture scan a photo or have your local camera shop provide an electronic file of your photo After selecting your paper type choose the appropriate paper size from the pull down menu 15 EP Using Your Printer Software want to print HP print settings to choose Page Setup Paper Size Choose appropriate card size Orientation Choose Portrait icon Paper Type Quality Paper Type Choose greeting card type or Plain Paper or Inkjet Paper for Hagaki Print Quality Choose Normal Layout Pages per Sheet 1 Normal Print Both Sides Unchecked Printing Greeting Cards and Hagaki should Remove the OUT tray as shown on page 2 Slide out both of the paper guides and remove all paper from the IN tray Insert up to 30 cards into the IN tray as far as they will go Press inside the handle of the paper length guide to release and drop down the handle Slide both paper guides snugly against the edges of the cards Replace the OUT tray as shown on page 3 Choose the print settings that match the type and size of the cards Print the cards Guidelines to remember For best results use HP Greeting Card Paper For Hagaki use Plain Paper or Inkjet Paper Use Plain Paper setting to print Hagaki s address side IF you have pre folded greeting cards unfold the cards then load the cards into the IN tray Align the card edges before inserting the cards 16 GP Using Y
38. he IN tray Insert up to 30 cards into the IN tray as far as they will go NOTE When printing small envelopes make sure the flap is up and toward you Press inside the handle of the paper Length guide to release and drop down the handle Slide both paper guides snugly against the edges of the cards Replace the OUT tray You might need to Lift the top cover a little to do this Choose the print settings that match the type and size of the cards Print the cards 19 CP Using Your Printer Software HP print settings to choose Guidelines to remember Page Setup Align the edges of the media before inserting Paper Size Choose appropriate card size Orientation Choose Portrait icon Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1 Normal Print Both Sides Unchecked 20 CP Using Your Printer Software Printing Labels want to print HP print settings to choose Page Setup Paper Size Choose A4 or Letter 8 5x11 in Orientation Choose appropriate orientation Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1 Normal Print Both Sides Unchecked should 1 Slide out both of the paper guides and remove all paper from the IN tray 2 Fanthe edges of the label sheets to separate them then align the label edges Insert up to 20 label sheets
39. hp com support home_products for the latest product information troubleshooting and printer software updates vil Using Your Printer Buttons and Lights The two buttons on the front of your HP DeskJet printer let you turn the printer on and off or to resume printing The lights give you visual cues about the state of your printer Only use the Power Button on the front of the printer to turn the printer on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off may cause premature printer failure When these lights are D Turned off and A turned off D Steadily lit and A turned off Steadily lit and N flashing D Flashing and A turned off Flashing and A flashing Steadily lit and A steadily Lit You need to Press Power to turn on the printer Send a document to the printer The printer is in the ready to print state IF you just installed a print cartidge make sure the cartridge is securely snapped into the printer with the arrow aligned with the dots on the top of the print cartridge cradle Close the top cover of the printer if it is open Check the Lower IN tray to make sure it contains paper and that the paper is correctly loaded in the tray Press Resume to clear the error condition Then check your computer screen for any reported error message and corrective action instructions No action required This indicates that eith
40. label side down 3 Slide the paper guides snugly against the sheets 4 Choose the print settings that match the type and size of labels 5 Print the Labels Guidelines to remember Use only paper labels that are designed specificallu for use with inkjet printers Never load more than 20 sheets at one time Use only full sheets of labels Make sure the sheets are not sticky wrinkled or pulling away from their protective backing Do not use plastic or clear labels The ink will not dry when used with plastic or clear labels 21 GP Using Your Printer Software L B printing Transparencies want to print should 1 Slide out both of the paper guides and remove all Adhesive strip paper from the IN tray Fan the edges of the transparency sheets to separate them then align the edges Insert a stack of up to 25 transparency sheets rough side down and the adhesive strip toward the printer Slide the paper guides snugly against the transparencies Choose the print settings that match the type and size of the transparencies Print the transparencies The printer waits for transparencies to dry before releasing them automatically Press the Resume Button to continue printing HP print settings to choose Guidelines to remember Page Setup For best results use HP Premium Inkjet Transparency Paper Size Choose appropriate size Film or HP Premium Inkjet Rapid dry Transparencies Orientation Ch
41. length guide handle to release and lower it Then push the paper length guide in toward the media stack until it stops Replace the OUT tray IF you encounter difficulty replacing the OUT tray Lift the top cover wait a Few moments for the print cartridge cradle to move to its center position replace the OUT tray then Lower the top cover Using Your Printer Basic Printer Maintenance Because the printer ejects ink onto the paper in a fine mist ink smudges will eventually appear on the printer case To remove smudges stains and or dried ink from the exterior of the printer use a soft cloth moistened with water When cleaning your printer keep these tips in mind Do notclean the interior of the printer Keep all fluids away from the interior Do not use household cleaners or detergent In the event that a household cleaner or detergent is used on the printer wipe the printer s exterior surfaces with a soft cloth moistened with water Do not lubricate the rod on which the print cartridge cradle moves Noise is normal when the cradles move back and forth For information on cleaning print cartridges and the print cartridge cradle see Cleaning Print Cartridges on page 29 Using Your Printer Software Note Before you can use your printer you must have installed the printer and printer software as described on the Quick Start Poster Choosing Your Printer IF you haven t already selected your HP De
42. media intended for HP DeskJet printers Print quality is dramatically improved if you print on paper specifically designed for a certain output photographs for example rather than using plain paper Make sure that the media is loaded print side down Make sure that you have selected the correct paper type on the Paper Type Quality dialog box See Paper Type Quality on page 10 If printing appears faded or dull click Normal or Best instead of Draft on the Paper Type Quality dialog box See Paper Type Quality on page 10 1 Click Normal or Draft instead of Best on the Paper Type Quality dialog box See Paper Type Quality on page 10 Reduce the amount of ink From the HP DeskJet Print dialog box select the Ink Controls panel Use the sliders to adjust ink volume Increase the dry time From the HP DeskJet Print dialog box select the Ink Controls panel Use the sliders to adjust dry time IF you are out of ink replace the print cartridge See Replacing Print Cartridges on page 27 2 Print your document again See Cleaning Print Cartridges on page 29 40 O Getting Help When Things Go Wrong e Is there a problem with your printout continued What is the problem Print quality is poor continued Binding margin appears in the wrong place when trying to do Two Sided Printing Possible cause You may have forgotten to remove the vinyl tape from the print cartridge Y
43. n you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box the paper width must be between 127 and 215 mm 5 and 8 5 inches and the paper length must be between 148 and 356 mm 5 83 and 14 inches A4 Sized Paper Left 3 4 mm Right 3 4 mm Top 1 0 mm Bottom 14 9 mm Margins for Letter Legal and Executive Sized Paper Left 0 25 in Right 0 25 in Top 0 04 in Bottom 0 59 in A5 Sized Paper Left 3 2 mm Right 32 mm Top 1 0 mm Bottom 21 2 mm B5 Sized Paper Left 4 2 mm Right 4 2 mm Top 1 0 mm Bottom 21 2 mm Cards 3x5 4x6 and 5x8 Left 0 125 in Right 0 125 in Top 0 04 in Bottom 0 84 in Cards A6 Left 3 2 mm Right 32 mm Top 1 0 mm Bottom 21 2 mm Hagaki Postcards Left 4 2 mm Right 4 2 mm Top 1 0 mm Bottom 21 2 mm Envelopes Left 0 21 mm 0 84 in Right 1 mm 0 04 in Top 3 2 mm 0 125 in Bottom 3 2 mm 0 125 in 54 Legal Information Regulatory Notices Hewlett Packard Company This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause
44. n your print cartridges Calibrate allows you to align the Color and Black print cartridges Support allows you easy access to links to HP Customer Care Online Simply click a panel then choose your option s Note The Ink Level tab in the HP DeskJet Utility is not available with all models of HP DeskJet 640C Series printers and configurations 25 Using Your Printer Software Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer For example if you want to calibrate your printer by choosing the Calibrate panel you will be prompted to first select your printer if it is not already selected To select your printer from within the HP DeskJet Utility window 1 Click the Select panel on the Utility window 2 Select USB 3 Inthe Connect To list choose the desired HP DeskJet printer 26 Using and Caring for Your Print Cartridges Replacing Print Cartridges Note When buying replacement print cartridges check the part numbers carefully The print cartridge numbers for the 640C 640CL and 642C printers are O Black HP C6614 Series O Tri Color HP C51649 Series y Photo HP C1816 Series Note When a print cartridge runs out of ink leave the empty cartridge in the cradle until you can replace it The printer does not print with only one print cartridge in the cradle To replace a print cartridge 1 Press the Power button to turn on the printer 2 Open
45. nd photocopy Black White prints only in black and white no color no gray 1 Using Your Printer Software Background Printing Choose Background if you want to continue working while printing takes place IF you choose Foreground printing printing will be faster but you won t be able to work on other tasks until the printing is complete Choose Background to continue working while printing Foreground Foreground for faster printing amp Background Print Time Q Urgent amp Normal Q Put document on hold Click the button that matches the desired timing for your print job 12 EP Using Your Printer Software The following table describes additional features available when using background printing To access these features from the desktop double click the HP DeskJet 640C Series printer icon Background Printing Options Instructions Delete a print job Select the job title or icon then click the Trash icon or Drag the document s icon to the Trash on your desktop These methods delete only the print job not the document itself Hold pause a printjob Select the job title or icon then click the Pause button The print request will pause until you select its title again and click the Resume Button or Drag the document icon to the Waiting to Print list of documents Mark a print request Select the job title or icon then click the small clock Urgent
46. ngdom U S Venezuela Venezuela Caracas 41 22 780 4111 541 778 8380 61 3 8877 8000 43 0 660 6386 32 0 2 62688 O6 32 0 2 62688 07 011 829 6612 905 206 4663 800 36 0999 8610 65645959 42 2 471 7321 45 0 39 294099 358 9 2034 7288 33 0 143623434 49 0 180 532 6222 301 689 64 1 800 96 7729 36 1 252 4505 91 11 682 60 35 6221 350 3408 353 0 1662 5525 972 9 9524848 39 0 2 264 10350 81 6 6838 1155 81 3 3335 8333 02 3270 0700 03 2952566 258 9922 01 800 472 6684 41 22 780 4111 31 0 20 606 8751 09 356 6640 47 O 22 116299 65 272 5300 48 22 519 06 OO 351 0 1 318 OO 65 7095 923 50 OI 65 272 5300 34 9 02321 123 46 0 8 6192170 41 0 84 8801111 886 2 2717 0055 66 2 661 4011 90 1224 59 25 44 0 171 512 5202 208 344 4131 800 47 888 207 8488 After the Free Phone Support Period You can still get help from HP for a fee Prices are subject to change without notice HP Customer Care Online help see page 42 on the internet is still available for free For quick questions in the United States only call 900 555 1500 The charges are 2 50 per minute and begin when you connect with a support technician For calls from Canada or for calls in the U S that you anticipate might be longer than ten minutes in length call 300 999 1148 The fee is US 25 per call charged to your Visa or MasterCard If during your phone call it is determined that your printer
47. ns 44 S statement 56 saturation 11 b site vii lina 7 web site vii eran web sites 33 36 45 47 select panel 26 weight selecting a default printer 5 53 setting up printer vi pops setup printer 52 problems 33 34 recommended media 53 size media 53 specifications 53 software compatibility 52 software see printer software sort the order of print jobs 13 specifications 52 speed printing 52 stop printing 13 stuck paper see paper jams supplies 45 ordering 45 paper and other media 46 part names and numbers 45 T tablet binding 24 technical support 42 transfers printing 23 transparencies ordering 46 printing 22 trays envelope slot 17 IN 2 53 OUT 2 53 troubleshooting see problems true type text resolution 52 two sided printing 24 U updates for software 42 urgent print requests 13 USB connection 5 user s guide ordering 45 Utility window 25 26 29 30 31 59 Environmental Statement Hewlett Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured shipped and used Hewlett Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing Life Reduction and Elimination Paper Use The printer s automatic manual two sided printing capability reduces paper usage and the resulting demands on natural reso
48. nting from the end forward Click to display a list of other i Enter the number of print control panels copies you want to print DeskJet 64005 Copies 1 Pages amp All O From re Print Q lity Mormal Paper Type Plain Paper Print In Background ColorSynd Off Layout Mormal Preview Cancel Indicate whether you want to start IF you don t want to print the entire document printing from the first page or from enter the beginning and ending page numbers the last page you want to print This area displays options set in other Print panels You may also choose the following options from the General menu Paper Type Quality see Paper Type Quality on page 10 Layout see Layout on page 10 Color see Color on page 11 Background Printing see Background Printing on page 12 Using Your Printer Software Paper Type Quality DeskJet 640C Paper Type Quality Paper Type Quality Draft amp Normal Plain Paper Q Best Cinca oj Choose from a wide range of paper types Print Quality Draft Quick printing Normal Every day printing Best Highest quality Ink tab settings allow you to adjust the ink volume and dry time Layout This dialog box allows you to specify the number of pages printed on each sheet of paper You also set Two Sided Printing options from this dialog box Che
49. off To solve the problem Reinsert the CD and try again IF this doesn t solve your problem Try inserting a CD that you know works If that CD doesn t work you may need to replace your CD player If other CD s work but the printer software CD doesn t you may have a damaged CD You can download the printer software from the HP Customer Care web site www hp com support home products If you don t have Web access contact HP Customer Care See page 43 to locate the phone number nearest you Go to your Extensions Manager to ensure the Apple CD extension is turned on 33 What is the problem The software did not install correctly Possible cause There may be a conflict with your virus protection program OR There may be a conflict with another software program OR Your printer software didn t install properly O Getting Help When Things Go Wrong Eo l The printer software won t install what s wrong continued To solve the problem Uninstall your printer software Insert the printer software CD into your computer select Uninstall from the Installer then repeat the installation procedure Close any virus protection programs that are active IF you have been using Apple s QuickDraw GX software turn it off Your HP DeskJet printer is not compatible with QuickDraw GX Exit all of your software programs Reinstall the printer software See the Install Printer Software
50. oose appropriate orientation The film coating on HP Premium Inkjet Rapid dry Transparencies is especially developed to work with Paper Type Quality HP inks giving you crisp images and text and the Paper Type Choose transparency type Fastest drying time Print Quality Choose Normal or Best Layout Pages per Sheet 1 Normal Print Both Sides Unchecked 22 SD Using Your Printer Software eA Printing lron on Transfers want to print HP print settings to choose Page Setup Paper Size Choose appropriate size Orientation Choose appropriate orientation Flip Horizontal Paper Type Quality Paper Type Choose HP Premium Inkjet Paper Print Quality Choose Best Layout Pages per Sheet 1 Normal Print Both Sides Unchecked should 1 Slide out both of the paper guides and remove all paper from the IN tray 2 Load the transfer paper transparent or glossy side down 3 Slide the paper guides snugly against the sheets 4 Choose the print settings that match the type and size of your iron on transfers 5 Print your transfers Guidelines to remember If you want the text or picture on your t shirt as you see it on the screen flip the document by clicking Flip Horizontal For best results use HP Iron On T Shirt Transfers 23 GP Using Your Printer Software Two Sided Printing want to print should Manual Two Sided Printing Remove all paper from the OUT tray
51. ou may have the incorrect Image setting in the Color panel of the Print dialog box Your print cartridges may be out of alignment You may have selected the wrong paper orientation To solve the problem Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges See Replacing Print Cartridges on page 27 Click the Revert to Defaults button in the Color panel of the Print dialog box See Color on page Il If the color and black ink aren t lining up on the printed page go to the HP DeskJet Utility located in the Utilities folder in your hard drive s main directory Click the Calibrate panel then click the Align button See HP DeskJet Utility Window on page 25 Make sure you have selected the correct Binding option in the Layout panel of the Print dialog box See Layout on page 10 41 Getting Help When Things Go Wrong HP DeskJet printers set the HP Customer Care standard for quality and reliability so you have made an Che excellent choice Should you need help however HP Customer Care s award winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having Whether online or by phone you ll find the support you need and you ll find it fast HP Customer Care Online Click your way to a quick solution HP Customer Care Online is a great place to
52. our Printer Software want to print Single envelope HP print settings to choose Page Setup Paper Size Choose appropriate envelope size Orientation Choose Portrait icon Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1 Normal Print Both Sides Unchecked Nx V Printing Envelopes should 1 Slide the envelope with its flap side on the right and flap facing up into the OUT tray s single envelope slot Push the envelope in until it stops Choose the print settings that match the type and size of the envelope Print the envelope NOTE When printing a single JIS 4 90 x 205 mm envelope do NOT use the single envelope slot Instead follow instructions for printing cards as given on page 19 Guidelines to remember Make sure paper is loaded in the IN tray Avoid envelopes that have clasps or windows Avoid envelopes that are shiny or embossed envelopes with thick irregular or curled edges or envelopes that are wrinkled torn or otherwise damaged f your software program includes an envelope printing feature follow those instructions instead of the procedure here 17 EP Using Your Printer Software want to print Stack of envelopes 1 Slide out both of the paper guides and remove all paper from the IN tray 2 Slide up to 15 envelopes with their flap side on the right and flap facing up into the
53. own on a piece of contacts 4 Dipaclean cotton swab into distilled water and squeeze any excess water from the swab 30 Using and Caring for Your Print Cartridges 5 7 Clean the face and edges of Do NOT clean the print cartridge as shown nozzle plate DO NOT wipe the nozzle plate Inspect the cartridge for fibers on the face and edges If fibers are still present repeat the cleaning process Repeat the cleaning process for the other print cartridge Once you ve removed the print cartridges make sure that they are not outside of the print cartridge cradle longer than 30 minutes Manually Cleaning the Print Cartridge Cradle Using clean moistened swabs wipe the underside of each wall of the cradle Repeat until no ink residue is seen on a clean swab Reinsert the print cartridges then close the printer s top cover Make sure white paper is loaded into the IN tray Reinsert the electrical power cord into the back of the printer Print a test page Double click the HP DeskJet 640 Series Utility icon in the Utilities folder on your hard drive s main directory click the Test panel then click the Test button Note If streaking still appears repeat the procedure until the test printout is clean You will find additional maintenance tips at http www hp com support home products 3l Using and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges
54. printer 5 delete a print job 13 desktop printing 6 dimensions 52 draft mode 10 52 print speed 52 drivers see printer software duty cycle 52 E energy usage 52 envelopes choosing 53 metric sizes 53 minimum margins 54 printing single 17 printing stack 18 environment operating 52 F Fax printing problems 36 FCC statement 55 Features vii foreground printing 12 G General panel 9 getting help see help grayscale 11 greeting cards printing 16 20 H help electronic vii HP customer care 43 information sources Vii on the printer vii technical support 42 web sites and user forums vii HP color matching 11 HP customer care 43 HP Photo Color Kits 45 I O interface 52 icons printer status 6 IN tray capacity of 53 index cards printing 19 20 ink density 40 ordering 45 streaking 29 ink cartridges cleaning 31 ordering 45 installing printer software 33 34 problems 33 34 software 33 iron on transfers ordering 46 printing 23 J jams see paper jams L labels choosing types to use 53 paper jams with 35 printing 21 layout panel 10 LED indicator statement 55 lights flashing 1 power 1 resume 1 28 M maintenance print cartridges 27 printer 4 manual two sided printing 24 57 margins minimums by paper type 54 media adjusters 2 media size 53 media weight recommended 53 media see paper metric paper sizes 53 modes best 10 52 draft 10 52 normal 10 52 printing speeds
55. r Software Inc www palomar com Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Table of Contents Using Your Printer DULLONS ANGLLIQMIS s an iwsanatancewecenaneursceeniausrasntenarmress 1 Using the Paper Trays sensatos nooo PME 2 Basic Printer Maintenance eee cece e ee eee eect eee e eens 4 Using Your Printer Software Choosing Your Printer arrancar coop IP bes Pag d dE 5 Other Ways to Select a Default Printer ooooooomomooo 5 Desktop PMAMNIG Sues pesas oben ad e ener arias enm EADEM 6 Checking Printer Status sosdog orar iii 6 Page Setup Controlling Page Layout 0 eee eee eee 7 dili Dialog DOK ems 8 Printing on Different Types of Paper and Media l4 HP DeskJet Utility Window 0 cece cece cece eee eect eens 25 Using and Caring for Your Print Cartridges Replacing Print Cartridges 40602 escssiaivconcmetssaeseeatetacsesas 27 Storing Print Cartrlddqes sswses perpe m RV La qoe inicia 29 Cleaning Print Cartridges o ooooooooorocrcrcaraconcncoco 29 Damage Resulting from Refilling the Print Cartridges 32 Getting Help When Things Go Wrong roubleshooting NIPS 2pesus to meia v noe Debian ag edd ate Vaid 33 AP Customer Cane T 42 Supplies and Accessories gilizge vj cM 45 Printer Quick Start Posters and User s Guide for Macintosh 45 Paper and Other Media eee
56. requires repair and you are within your printer s Limited Warranty period see page 56 Printer you will not be charged for the phone support service However for countries where the above toll free phone numbers are not available the regular long distance charges may apply Extended Warranty Options If you would like to extend your printer coverage beyond the one year factory warranty you have the following options Consult your reseller to get extended coverage If your reseller does not offer service contracts please call HP directly and ask about our HP Service Agreements In the U S call 800 446 0522 in Canada call 800 268 1221 For HP Service Agreements outside the U S and Canada contact your local HP Sales Office Supplies and Accessories Printer Quick Start Posters and User s Guide for Macintosh Printer Supplies For ordering information see page 47 Part Name Part Number interface Cables Most HP printer documentation is available HP USB Compliant Interface for viewing and printing at http Cable 2 meter length C6518A www hp com support home products Print Cartridges Part Number Black C6614 Series Quick Start 9 Tricolor 51649 Series Language Poster User s Guide Ci Photo C1816 Series Dutch C6464 90026 C6464 90036 _ _ _ _ English C6464 90027 C6464 90029 HP Photo Color Kits French C6464 90027 C6464 90030 Asian HP Photo Color Kit C4583A German
57. rticular printer There are two methods to print documents from the desktop To perform desktop printing either Drag the icons of the documents you want to print to the desktop icon of the printer you want to use OR Selectthe icons of the documents you want to print then choose Print from the File menu When the Print dialog box appears select your print options then click the Print button Desktop printing is not supported in Mac OS version 8 5 1 or older Checking Printer Status You can tell the status of a printer by looking at its desktop icon DESKJET 540C DESKJET 6400 DESKJET 540C Description Idle printer default Idle printer not default Printing on default printer DESKJET 540C DESKJET 540C DESKJET 540C Description Printing stopped on default printer Error on default printer Printer not available or connected Using Your Printer Software Page Setup Controlling Page Layout You choose settings such as paper size scaling and page orientation from the HP DeskJet Page Setup dialog box To get to this dialog box 1 Open the software program used to create your document 2 From the File menu select Page Setup Paper Size Scaling and Page Orientation Make sure you correctly choose the size of paper envelopes or other media you have in the IN tray Enter a number from 20 to 400 Numbers DeskJet 640C Page Setup _ Page Attributes Y sm
58. s to complete the installation Your computer will restart when the installation is complete d After your computer restarts the HP DeskJet Utility Select Printer dialog box opens Follow the instructions in this dialog box to select the HP DeskJet 640C Series printer 5 Specifications DeskJet 640C model no C6464A DeskJet 640CL model no C6465A DeskJet 642C model no C6466A Black Text Print Speed Best 1 page per min Normal 3 pages per min Draft 6 pages per min Black Text with Color Graphics Print Speed Best 0 3 page per min Normal 0 7 pages per min Draft 2 pages per min Mixed Text with Color Graphics Print Speed Best 0 5 page per min Normal l pages per min Draft 3 pages per min Color Print Speed Tri Color and Photo Cartridge 5x7inchimage 0 25 page per min Duty Cucle 1 000 pages per month Black TrueType Text Resolution depends on paper type Draft 300 x 300 dpi Normal 600 x 300 dpi Best 600 x 600 dpi Color Resolution Black and Tri Color Cartridges 300 x 300 dpi on plain paper 600 x 300 dpi on glossy paper transparency film and premium paper Color Resolution Tri Color and Photo Cartridge 600 x 300 dpi with six inks on all paper types in Best and Normal modes using PhotoREt Technolgy Approximate figures Exact speed will vary depending on the system configuration software program and document complexity Print Technology Drop on demand thermal
59. sgatan 9 Box 19 164 93 KISTA Switzerland 056 279 286 Fax 056 279 280 Elbatex Datentechnik AG Schwimmbadstrasse 45 5430 WETTINGEN United Kingdom 44 1765 690061 Fax 44 1765 690731 Express Terminals 47 Allhallowgate Ripon North Yorkshire 44 181 568 7100 Fax 44 181 568 7044 Parts First Riverside Works Isleworth Middlesex TW7 7BY 44 1734 521587 Fax 44 1734 521712 Westcoast 28 30 Richfield Avenue Reading Berkshire RGI 8BJ United States 800 227 8164 Venezuela 58 2 239 4244 4133 Fax 58 2 207 8014 Hewlett Packard de Venezuela C A Tercera Transversal de Los Ruices Norte Edificio Segre Caracas 1071 Venezuela Apartado Postal 50933 Caracas 1050 Hewlett Packard Company Intercontinental Headquarters 3495 Deer Creek Road Palo Alto CA 94304 U S A 48 Setup Instructions Using a USB Connection You can connect your HP DeskJet 640C Series directly to your computer using a USB cable if your computer supports USB Universal Serial Bus Before you connect your printer to your computer make sure your configuration meets these requirements Your computer must support USB You will need a USB compliant interface cable such as HP Part Number C6518A Your computer must be turned on and running Mac OS 8 1 or higher 1 Plug in Electrical Power Cord 2 Load White Paper a Slide the paper guides out as far as possible to make room for the paper b Puta stack of paper
60. skJet as the default printer in the Chooser you should do so now To select your printer using a USB connection Make sure the computer and printer are turned on and your printer is connected to your computer with a USB cable From the Apple menu select Chooser In the Left side of the Chooser window click the DeskJet 640 Series USB Icon In the right side of the Chooser window click DeskJet 640C Close the Chooser Other Ways to Select a Default Printer Besides using the Chooser you can also select a default printer in the following waus Select the desired printer by clicking on the menu bar printer icon at the top of the screen and choosing DeskJet 640C If your control strip is on then select the desired printer by clicking the printer icon in the control strip and choosing DeskJet 640C Drag the document you want to print to the desktop icon of the printer you want to use Click the icon of the HP DeskJet printer you want to use and choose Set Default Printer from the Printing menu The Print command will send your documents to this printer until you select a new default printer If you switch printers check your document before you print it to see whether the formatting or pagination changed Using Your Printer Software Desktop Printing Desktop printing is useful when you have a number of documents to print at once or when you have a document that is already formatted for printing ona pa
61. urces This printer is suited for the use of recycled papers according to DIN 19 309 Ozone Ozone depleting chemicals such as CFCs have been eliminated from Hewlett Packard manufacturing processes Recycling Design for recycling has been incorporated into this printer The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair Plastic parts have been primarily designed in no more than two colors to enhance recycling options A few small parts are colored specifically to highlight customer access points Printer Packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the HP DeskJet printer assists in minimizing both packaging materials and damage rates Plastic parts All major plastics and plastic parts are marked according to international standards All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer Product Longevity To ensure the longevity of your DeskJet Printer HP provides the following Extended Warranty H
62. ve to an accessible position and the Resume light blinks Pull the top of the black print cartridge toward you until it pops loose Lift it from its cradle Store the black print cartridge in the print cartridge storage container Place the photo cartridge into the now empty cartridge cradle Align the arrow on the print cartridge with the notch on the top of the cradle and push the arrow toward the notch until the print cartridge snaps into place You ll hear a click when the cartridge sits snugly in its cradle Close the printers top cover The cradles return to their home position on the right side of the printer and the Resume light stops blinking Slide out the paper guides Insert the photo paper into the IN Tray glossy side down Slide the paper guides snugly against the sheets 10 Choose the print settings that match the type and size of the photo paper 11 Print the photos 14 EP Using Your Printer Software HP print settings to choose Page Setup Paper Size Choose appropriate paper size Orientation Choose appropriate orientation Paper Type Quality Paper Type Choose photo paper type Print Quality Choose Best Layout Pages per Sheet 1 Normal Print Both Sides Unchecked Guidelines to remember For best results use HP Premium Photo Paper Glossy or HP Premium Photo Paper Matte or Glossy The photo needs to be in electronic digital form before you can print it Take a di
63. ware list of parts vi maintenance 4 noise 4 online help vii package contents vi paper trays 53 recommended cables vi selecting default 5 setting up vi software 42 software updates 42 specifications 52 status 6 weight 52 printer software downloading 42 problems installing 33 updates printing book 24 business cards 19 20 cards 16 20 envelopes single 17 envelopes stack 18 faxes 36 from the desktop 6 greeting cards 16 20 index cards 19 20 iron on transfers 23 labels 21 over a network vi quality 29 40 stop restart 13 tablet 24 transparencies 22 two sided book 24 58 printing cont two sided tablet 24 printing problems 29 printing problems see problems problems blank page came out of printer 36 CD not reading 33 Fax 36 flashing lights 37 help 33 ink streaks 29 installing printer software 34 jam 35 lights flashing 37 no page not came out 35 output 39 40 page did not print 35 paper jam 35 parts of output in wrong place 39 parts of output missing 39 power light flashing 37 print cartridges 29 print quality 40 printing 35 36 resume light flashing 37 slow printer 36 software installation 34 software not reading 33 too much ink 40 using refilled print cartridges 32 Q quality vii printing 29 quick start poster ordering 45 R recycle 60 regulatory notices 55 resolution black 52 true type text 52 restart printing 13 Resume button 52 W Resume light 52 warranty extensio

HP DeskJet 648c InkJet Printer

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