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Canon imageCLASS MF5550 All-In

1. 4 4 More Information 4 5 Chapter 5 Copying Documents You Can Copy 5 1 Making Copies 5 2 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder 5 3 Specifying the Paper Size 5 3 Specifying the Paper Type 5 4 Setting Enlarging Reducing 5 6 Enlarging Reducing Using Preset Copy Ratios 5 6 Enlarging Reducing Using Custom Copy Ratios 5 7 vi Improving Copied Image 5 8 Adjusting the Image Quality Resolution 5 8 Adjusting the Exposure Density 5 9 Special Features
2. 5 10 2 on 1 Copy 5 10 When Loading Documents in the ADF 5 11 When Placing a Document on the Platen Glass 5 12 Collate Copy 5 13 When Loading Documents in the ADF 5 13 When Placing a Document on the Platen Glass 5 14 Chapter 6 Scanning Before Scanning 6 1 Scanning Methods 6 2 Using SCAN on the Operation Panel 6 2 More Information 6 3 Chapter 7 System Monitor Checking the Status of Print and Fax Jobs 7 1 Con rming and Deleting a Print Job 7 1 Con rming and Deleting a Fax TX Job
3. 9 12 Copying Problems 9 15 Print Quality Problems 9 16 Printing Problems 9 18 Scanning Problems 9 19 General Problems 9 20 If You Cannot Solve the Problem 9 21 Chapter 10 Machine Settings Accessing the Machine Settings 10 1 Menu Descriptions 10 3 COMMON SETTINGS 10 3 COPY SETTINGS 10 4 PRINTER SETTINGS 10 6 Chapter 11 Appendix Speci cations 11 1
4. 8 8 THE CANON CARTRIDGE RECYCLING PROGRAM 8 8 U S A PROGRAM 8 9 Packaging 8 9 Shipping 8 11 CANADA PROGRAM CANADA PROGRAMME 8 12 vii Replacing the Cartridge 8 14 Repacking and Transporting Your Machine 8 18 Carrying the Machine by the Sides 8 19 Transporting the Machine by Car 8 20 Chapter 9 Troubleshooting Clearing Jams 9 1 Removing Jammed Paper from Inside the Machine 9 1 Removing Jammed Paper from the ADF 9 7 LCD Messages 9 9 Paper Feeding Problems
5. 1 5 Standby Display 1 7 Energy Saver Mode 1 8 Setting the Energy Saver Mode Manually 1 8 Restoring from the Energy Saver Mode Manually 1 9 v Chapter 2 Paper Handling Print Media Requirements 2 1 Printing Areas 2 3 Loading Paper 2 4 Loading Paper in the Cassette 2 4 Loading Envelopes in the Cassette 2 7 Loading Paper in the Multi Purpose Feeder 2 11 Loading an Envelope in the Multi Purpose Feeder 2 13 Orientation of the Document and the Paper Loading 2 15 Selecting the Paper Output Area 2 16 Paper Type and Paper Outpu
6. xi Copyright xi Disclaimers xii Legal Limitations on the Usage of Your Product and the Use of Images xii Important Safety Instructions xiii Installation xiii Power Supply xiv Handling xv Maintenance and Inspections xvi Consumables xviii Other Warnings xviii Chapter 1 Introduction Customer Support 1 1 Main Components of the Machine 1 2 Operation Panel
7. Press or to select lt ENVELOPE gt press Set or to select the envelope type COM10 MONARCH DL or ISO C5 press Set 11 Specify the paper type Press Menu or to select lt COMMON SETTINGS gt press Set Press or to select lt PAPER SETTINGS gt press Set or to select lt PAPER TYPE gt press Set Press or to select lt HEAVY PAPER gt or lt HEAVY PAPER H gt press Set If print xing is not suf cient when printed with lt HEAVY PAPER gt selected select lt HEAVY PAPER H gt Loading Paper in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print on the different paper which is in the cassette Load paper one by one in the multi purpose feeder NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette 1 Slide the slide guides to t the size of the paper you want to load IMPORTANT If the slide guides are not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected Loading Paper 2 12 Paper Handling 2 2 Insert the paper straightly in the multi purpose feeder with the print side up NOTE When you load paper with a logo on position the paper with the print side up logo side and insert it so that the top of the paper feeds rst in the multi purpose feeder 3 Specify the
8. Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collection box picked up When to Replace the Cartridge 8 13 Maintenance 8 Working to preserve endangered species is a long standing Canon interest To this end for every cartridge collected Canon Canada donates 1 shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada This donation is utilized in Canada For further information about The Clean Earth Campaign in Canada please call or write to Canon 1 800 667 2666 Canon Canada Inc Corporate Customer Relations 6390 Dixie Road Mississauga ON L5T 1P7 Replacing the Cartridge 8 14 Maintenance 8 Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one Before replacing the cartridge be sure to read the section When to Replace the Cartridge on p 8 4 NOTE When handling the cartridge take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains 1 Open the front cover 2 Remove the cartridge from the machine Replacing the Cartridge 8 15 Maintenance 8 3 Remove the new cartridge from its protective bag NOTE Save the protective
9. Q Is the proper envelope loaded A Load the recommended envelopes COM10 MONARCH DL or ISO C5 in the cassette or multi purpose feeder See Loading Envelopes in the Cassette on p 2 7 or Loading an Envelope in the Multi Purpose Feeder on p 2 13 Copying Problems 9 15 Troubleshooting 9 Copying Problems The machine will not make a copy Q Is the cartridge installed correctly A Make sure the cartridge is installed correctly See Install the cartridge in the Set Up Sheet Q Is the sealing tape removed from the cartridge A Remove the sealing tape from the cartridge See Install the cartridge in the Set Up Sheet Q Is the cassette inserted completely into the machine A Insert the cassette as far as it will go See Load paper in the Set Up Sheet Q Did you connect the power cord to the machine just now A Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the document loaded correctly A Remove the document stack it if necessary and load it in the ADF correctly See Loading Documents in the ADF on p 3 4 A Make sure the ADF is closed If the documents have black streaks or appear dirty after you feed them in the ADF Q Is the read area of the platen glass clean A Clean the read area of the platen glass See Cleaning the ADF Area on p 8 3 NOTE For additional troubleshooting see Print Quality
10. The printing speed may become slower than usual depending on the paper size the paper type and the number of sheets you specify This is because the machine s safety function works to prevent the failure due to heat Some types of paper may not feed properly into the cassette or the multi purpose feeder Cassette Multi Purpose Feeder Paper Size LTR LGL EXECUTIVE A4 B5 Envelope COM10 MONARCH DL ISO C5 Free Size Multi purpose feeder 8 1 2 14 216 mm 356 mm max 3 5 76 mm 127 mm min Paper Weight 17 lb to 34 lb 64 g m2 to 128 g m2 Paper Type Plain paper Heavy paper Transparency Label Envelope Print Media Requirements 2 3 Paper Handling 2 Printing Areas Please note that the term printing area represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer Printing area light shade Canon recommends that you print within this area Paper Envelope NOTE Copying areas are a little larger than printing areas MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm Feeding direction MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm Feeding direction Loading Paper 2 4 Paper Handling 2 Loading Paper This section describes how to load paper in the cassette and the multi purpose feeder CAUTION Wh
11. Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact speci cation please contact Canon iv Contents Preface viii How to Use This Manual viii Symbols Used in This Manual viii Keys Used in This Manual viii Illustrations Used in This Manual ix Legal Notices x FCC Federal Communications Commission x Laser Safety xi International Energy Star Program xi Trademarks
12. For a darker exposure press You can select the exposure level from 7 steps Adjusting automatically Select lt AUTO gt press Set 1 0 0 L T R T E X T Ex 01 1 0 0 L T R A T E X T Ex 01 Special Features 5 10 Copying 5 Special Features The machine has the following SPECIAL COPY features These features allow you to sort copies in page order and create special copies easily 2 on 1 Reduces two LTR size documents to t on a single LTR size paper Collate Copy Sorts copies in page order 2 on 1 Copy Use the 2 on 1 copy function to reduce two sheets to t on one sheet Two LTR size documents are automatically reduced to t on a single LTR size paper NOTE The 2 on 1 copy function is not available with an enlarging or reducing function If no LTR size paper is loaded in the cassette or multi purpose feeder lt SUPPLY REC PAPER gt and lt TRAY gt appear in the LCD and the 2 on 1 copy is canceled In this case load the LTR size paper in the cassette or multi purpose feeder and set the 2 on 1 copy again When using the ADF do not copy the documents printed on both sides 2 2 1 1 2 Documents Copy 2 on 1 Special Features 5 11 Copying 5 When Loading Documents in the ADF 1 Load documents face up in the ADF For details on how to load documents in the ADF see Loading Documents in the ADF on p 3 4 NOTE If you are
13. OFF The auto sort function is turned off Name Descriptions Menu Descriptions 10 6 Machine Settings 10 PRINTER SETTINGS The factory default setting is in bold face Name Descriptions AUTO ERROR SKIP Sets whether the machine skips an error while printing ON The auto error skipping is on The machine skips the error and proceeds to the next job automatically without displaying an error code OFF The auto error skipping is off Skip the error and proceed to the next job manually ERROR TIME OUT Sets the length of time before the machine returns an error when no data is received from the computer ON The error time out is on Sets the time out period 001SEC to 300SEC 015SEC OFF The error time out is off CHAPTER Specifications 11 1 11 Appendix This chapter lists the speci cations of the machine and the index Speci cations Type Personal Desktop Platen Stationary Automatic Document Feeder 30 sheets or paper stack within 5 16 8 mm thickness including curled sheets guaranteed 50 sheets 21 lb 80 g m2 or paper stack within 5 16 8 mm thickness including curled sheets temperature 59 F to 81 F 15 C to 27 C humidity 20 to 80 reference Photoconductive Material Organic Photosensitive Conductor Copying System Indirect Electrostatic Transfer System Developing System Toner Projection System Fixing System Canon s RAPID Fusing System Resolution
14. When paper jams occur When an error code appears and the Alarm indicator ashes When no paper is loaded in the cassette or multi purpose feeder When lt PRESS SET KEY gt is displayed Only for the MF5550 model The machine will be restored from the energy saver mode in the following conditions When receiving print jobs from your computer When receiving faxes When you load documents in the ADF When you pick up the handset of the telephone connected to the machine When receiving a call Only for the MF5550 model Setting the Energy Saver Mode Manually 1 Press Energy Saver The LCD is turned off and the Energy Saver key lights up NOTE Right after the machine is restored from the energy saver mode or right after copying nishes wait about 2 seconds before pressing Energy Saver Energy Saver Mode 1 9 Introduction 1 Restoring from the Energy Saver Mode Manually 1 Press Energy Saver The Energy Saver key goes off and the machine enters the standby mode NOTE The machine can be restored from the energy saver mode immediately However it may vary according to room temperature and circumstances Energy Saver Mode 1 10 Introduction 1 CHAPTER Print Media Requirements 2 1 2 Paper Handling This chapter describes the print media you can use with this machine how to load them and where to print out the documents Print Media Requirements For high quality copies we
15. 1 0 500 Zoom 0 500 2 000 in 1 increments Paper Feeding System Cassette Feeding 250 sheets of 17 lb 64 g m2 Multi Purpose Feeder 1 sheet Multiple Copies 1 99 Power Requirements 120 V 60 Hz Power requirements differ depending on the country in which you purchased the product Power Consumption MF5530 Approx 0 65 kw max MF5550 Approx 0 65 kw max Dimensions W D H 19 1 8 16 3 8 17 13 32 486 mm 416 3 mm 442 4 mm When the document feeder tray is closed 19 1 8 16 3 8 20 1 32 486 mm 416 3 mm 508 8 mm When the document feeder tray is opened Installation Space W D 19 1 8 21 1 8 486 mm 536 7 mm with the cassette attached Weight MF5530 Approx 32 6 lb 14 8 kg including cartridge MF5550 Approx 32 4 lb 14 7 kg including cartridge Index 11 3 Appendix 11 Index Symbols keys 1 5 Numerics 2 on 1 copy 5 10 key 1 6 A ADF Automatic Document Feeder 1 2 capacity 3 5 jams in 9 7 loading documents in 3 4 paper path 3 6 Alarm indicator 1 5 AUTO CLEAR setting 10 4 AUTO ERROR SKIP setting 10 6 AUTO SORT setting 10 5 C Cartridge handling 8 6 recycling 8 7 replacing 8 4 8 14 storage 8 6 CASS PAPER MISMATCH message 9 10 Cassette 1 2 2 4 CHECK PRINTER message 9 9 Cleaning ADF area 8 3 machine s exterior 8 2 periodic 8 1 scanning area 8 2 CLEAR ADF message 9 9 Clear key 1
16. 7 2 Con rming and Deleting a Fax RX Job 7 3 Chapter 8 Maintenance Periodic Cleaning 8 1 Cleaning the Exterior 8 2 Cleaning the Scanning Area 8 2 Cleaning the ADF Area 8 3 When to Replace the Cartridge 8 4 Print Yield 8 5 Approximate Print Yield 8 5 Handling and Storing the Cartridge 8 6 Handling Precautions 8 6 Storage Precautions 8 6 Storing Partially Used Cartridges 8 7 Recycling Used Cartridges 8 7 The Clean Earth Campaign
17. Approx 600 dpi 600 dpi Number of Tones 256 Acceptable Documents Up to LGL size Sheets books and three dimensional objects up to 4 4 lb 2 kg Acceptable Copy Stock Cassette Feeding 17 lb to 34 lb 64 g m2 to 128 g m2 Multi Purpose Feeder 17 lb to 34 lb 64 g m2 to 128 g m2 Plain paper colored paper recycled paper transparencies envelopes labels and heavy paper up to 34 lb 128 g m2 Specifications 11 2 Appendix 11 Features are subject to change without notice due to product improvements For high quality copies we recommended using paper and transparencies recommended by Canon Some types of paper available at of ce supply stores may not be suitable for this machine If you have any questions about paper and transparencies consult Canon Authorized Service Facilities or the Canon Customer Care Center Copy Sizes LTR 8 1 2 11 216 mm 279 mm Automatic Document Feeder LGL 8 1 2 14 216 mm 356 mm to 5 13 16 4 1 8 148 mm 105 mm Non image Area Paper Max 13 64 5 mm at each edge Envelope Max 13 64 5 mm at each edge Warm up Time 1 sec at room temperature of 68 F 20 C First Copy Time Platen glass Approx 20 sec ADF Approx 20 sec LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Copy Speed Direct LTR 19 cpm Magni cation 1 1 1 0 1 2 000 1 1 294 1 0 786 1 0 647
18. See Specifying the Paper Type on p 5 4 Printing Problems 9 18 Troubleshooting 9 Printing Problems The Alarm indicator comes on Q Does the machine feed paper correctly or is there paper in the cassette or multi purpose feeder A Clear the paper jam or load paper in the cassette or multi purpose feeder For instructions on clearing paper jam see Clearing Jams on p 9 1 For instructions on loading paper see Loading Paper on p 2 4 A If the machine has no paper jam or paper is loaded in the cassette or multi purpose feeder unplug the machine and wait approximately 3 minutes to 5 minutes then plug it in again If the problem is xed the Alarm indicator will turn off and the LCD will return to the standby mode If the Alarm indicator remains ash unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Printout does not match paper size Q Is the paper stack loaded and aligned correctly in the cassette or is paper loaded in the multi purpose feeder correctly A Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctly in the multi purpose feeder See Loading Paper on p 2 4 Scanning Problems 9 19 Troubleshooting 9 Scanning Problems The machine will not scan a document Q Did you connect the power cord to the machine just now A Wait for a while After connecting the power cord the m
19. lt HEAVY PAPER H gt Loading Paper 2 15 Paper Handling 2 Orientation of the Document and the Paper Loading When you load a document in the ADF the orientation of the document and the orientation of the paper in the cassette or in the multi purpose feeder are as shown below When you place a document on the platen glass the orientation of the document and the orientation of the paper in the cassette or in the multi purpose feeder are as shown below Document Copy Paper Cassette Multi purpose feeder Copy Document Paper Cassette Multi purpose feeder Selecting the Paper Output Area 2 16 Paper Handling 2 Selecting the Paper Output Area Face down paper output delivers paper with the printed side down on the output tray Face up paper output delivers paper with the printed side up out of the face up paper output Select the area depending on your purpose by opening or closing the face up cover Open the face up cover for face up paper output or close the face up cover and pull out the output tray for face down paper output IMPORTANT Do not open or close the face up cover while copying and printing Selecting the Paper Output Area 2 17 Paper Handling 2 Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose Face Down Paper Output Area The paper is delivered with the printed side down on the output tray Paper i
20. Index 11 3 viii Preface Thank you for purchasing the Canon imageCLASS MF5500 Series Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to the machine NOTE Indicates a clari cation of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Keys Used in This Manual The following symbol
21. adjusted When you want to make characters and lines clear select a larger value When you make copies of photographs select a smaller value 1 to 7 4 PAPER SIZE GROUP The paper size group can be selected If the paper size group is changed the preset copy ratios will also change INCH Preset copy ratios 50 64 78 100 129 200 A Preset copy ratios 50 70 100 141 200 AB Preset copy ratios 50 70 81 86 100 115 122 141 200 STANDARD COPY QTY Selects the copy quantity 1 to 99 1 Name Descriptions Menu Descriptions 10 5 Machine Settings 10 The factory default setting is in bold face NOTE For details on lt FAX SETTINGS gt see Chapter 8 Machine Settings in the Facsimile Guide Only for the MF5550 model COPY DEFAULT Sets the default settings for copying 1 IMAGE QUALITY Selects the document type TEXT Character mode PHOTO Photo mode TEXT PHOTO Text photo mode 2 SCAN DENSITY Sets how the exposure is adjusted MANUAL Adjusts the exposure manually The exposure can be adjusted in 7 increments center AUTO The exposure is adjusted automatically 3 COPY RATIO Selects the copy ratio PRESET Selects the preset copy ratio The preset copy ratios will change when the paper size group is changed ZOOM RATIO Selects the copy ratio 050 to 200 100 4 AUTO SORT Sets the auto sort function ON The auto sort function is turned on
22. bag You may need it later when you remove the cartridge from the machine 4 Rock the cartridge ve or six times to distribute the toner evenly 5 Place the cartridge on a at and stable surface Grip the sealing tape tab and snap it in the direction as shown below Make sure that the tab itself is detached from the cartridge Instructions Tab Replacing the Cartridge 8 16 Maintenance 8 6 While grasping the cartridge with one hand rmly and slowly pull the sealing tape tab with the other hand to remove the sealing tape completely Throw the tape away IMPORTANT To avoid breaking the tape do not pull out the tape at an upward or downward angle 7 Hold the cartridge and position the arrow mark on the cartridge towards the inside of the machine as shown below Arrow mark Replacing the Cartridge 8 17 Maintenance 8 8 Align the projections on both sides of the cartridge to the guides in the machine and gently slide the cartridge into the machine as far as it will go 9 Close the front cover NOTE If the LCD displays lt INSTALL CARTRIDGE gt and lt TONER SUPPLY LOW gt alternately reset the machine by opening the front cover and then closing it Repacking and Transporting Your Machine 8 18 Maintenance 8 Repacking and Transporting Your Machine Be sure to unplug the power cord before transporting the machine If the machine is likely to be subjected to vibration e g when transporti
23. bending them gently 3 Run a pen or other rounded object along the back aps to atten them The aps should not bulge more than 13 64 5 mm 4 Tap the edges on a at surface to even the envelopes 5 Pull out the cassette completely Flap Loading Paper 2 9 Paper Handling 2 6 Pinch and slide the length slide guide to t the size of the envelopes you want to load IMPORTANT If the slide guides are not adjusted correctly for the size of the envelopes the quality of your printouts may be adversely affected 7 Load the envelopes in the cassette with the print side down and the right edge i e closer to the stamp rst If the envelope to be loaded has a ap on the short edge this edge must enter the machine rst Not loading it this way will result in a paper jam Loading Paper 2 10 Paper Handling 2 8 Pinch and slide the width slide guides to t the envelopes Make sure the envelopes do not exceed the load limit mark 9 Insert the cassette into the machine NOTE If you do not completely insert the cassette into the machine paper jams may occur Hooks Hook Load limit mark Hook Loading Paper 2 11 Paper Handling 2 10 Specify the paper size Press Menu or to select lt COMMON SETTINGS gt press Set Press or to select lt PAPER SETTINGS gt press Set or to select lt PAPER SIZE gt press Set
24. imageCLASS MF5500 Series Basic Guide Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information Depending on the system con guration and product purchased some manuals may not be needed The guides with this symbol are printed manuals CD ROM The guide with this symbol is a PDF manual included on the accompanying CD ROM To view the PDF manual format Adobe Reader Adobe Acrobat Reader are necessary If Adobe Reader Adobe Acrobat Reader are not installed on your system please download them from the Adobe Systems home page Setting Up the Machine Software Installation Set Up Sheet Copying Printing Instructions Troubleshooting Basic Guide This Manual Fax Instructions Troubleshooting Only for the MF5550 model Facsimile Guide Software Installation and Instructions Troubleshooting Software Guide CD ROM Model Name H12294 imageCLASS MF5530 H12295 imageCLASS MF5550 The machine illustration on the cover may differ slightly from your machine How This Manual Is Organized Introduction Paper Handling Document Handling Printing from Your Computer Copying Scanning System Monitor Maintenance Troubleshooting Machine Settings Appendix Includes the speci cations of this machine and the index Chapter 1
25. inward then gently pull it out 8 Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll then gently pull the rolled up paper out of the machine 9 If the leading edge of the paper is visible but has not entered the imaging area pull the paper forwards and roll it inwards Clearing Jams 9 5 Troubleshooting 9 IMPORTANT Do not pull the jammed paper forward from the cassette It may cause a machine malfunction Do not pull the jammed paper upward the toner on the paper will stain the printer and cause a permanent reduction in print quality 10 Open the face up cover and push down the green paper release levers on both sides of the face up paper output 11 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine Clearing Jams 9 6 Troubleshooting 9 12 Carefully pull the jammed paper straight out through the rollers If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out of the machine 13 Push the paper release levers back to their original position and close the face up cover IMPORTANT Be sure to push the paper release levers back to their original position If the levers are left pushed down the paper jam error will not be resolved Never push down the paper release levers while printing This could result in damage to the
26. is turned on OFF The toner saver mode is turned off SYSTEM SETTINGS Sets the system settings e g date time default and auto clear 1 DATE TIME SETTING Sets the date and time settings 1 DATE TIME SETTING Sets the current date and time month day year hour minute 2 DATE SETUP Selects the format of the date displayed in the LCD MM DD YYYY DD MM YYYY YYYY MM DD 2 DEFAULT SETTINGS Selects the Copy Scan or Fax mode for the machine s default mode When the power cord is plugged in or after the auto clear function activates the standby display of the selected mode appears COPY The Copy mode is selected as default SCAN The Scan mode is selected as default FAX The Fax mode is selected as default Menu Descriptions 10 4 Machine Settings 10 The factory default setting is in bold face Only for the MF5550 model COPY SETTINGS 3 AUTO CLEAR Sets the auto clear function If the machine remains idle for a set amount of time the display returns to the standby mode ON Sets the time until the machine returns to the standby mode 1MIN to 9MIN 2MIN OFF The auto clear function is turned off 4 ENERGY SVR TIME Sets the energy saver mode ON Sets the time until the machine enters the energy saver mode 3MIN to 30MIN 5MIN OFF The auto energy saver function is turned off Name Descriptions SHARPNESS The sharpness setting of an image can be
27. making a 2 on 1 copy of a document with an odd number of pages add one more blank LTR size paper to scan 2 Press Collate 2on1 lt 2ON1 gt appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start NOTE If lt MEMORY FULL gt and lt PRESS SET KEY gt appear in the LCD while scanning the document being scanned stops in the ADF In this case press Set to make the document come out automatically 2 O N 1 L T R T E X T Ex 03 Special Features 5 12 Copying 5 When Placing a Document on the Platen Glass 1 Place the rst page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 3 2 Press Collate 2on1 lt 2ON1 gt appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start The machine begins scanning 5 Place the next page of the document on the platen glass 6 Press Start Repeat steps 5 and 6 to scan all documents After scanning every two sheets the quantity of copies of the document speci ed in step 2 will print out 7 Press Set NOTE If the image quality mode is set to other than lt TEXT gt when making a 2 on 1 copy of a document which has many graphics or photos lt MEMORY FULL gt and lt PRESS SET KEY gt will appear in th
28. paper 10 3 I Image Quality adjusting 5 8 key 1 6 IMAGE QUALITY setting 10 5 INCORRECT PAPER SIZE message 9 10 INSTALL CARTRIDGE message 9 10 J Jammed paper removing in the ADF 9 7 inside the machine 9 1 Jams clearing 9 1 L LCD 1 6 LCD Messages 9 9 LOAD LTR SIZE PAPER message 9 10 Loading an envelope in the multi purpose feeder 2 13 documents in the ADF 3 4 envelopes in the cassette 2 7 paper in the cassette 2 4 paper in the multi purpose feeder 2 11 Index 11 5 Appendix 11 M Machine Settings accessing 10 1 Making copies 5 2 MEMORY FULL PRESS SET KEY message 9 10 Menu descriptions 10 3 key 1 5 Multi purpose feeder 1 2 loading an envelope 2 13 loading paper 2 11 paper requirements 2 1 N Numeric keys 1 6 O Operation panel 1 2 1 5 Orientation document 2 15 paper 2 15 Output tray 1 2 P Paper acceptable paper 2 2 cassette 1 2 feeding problems 9 12 jam 2 2 9 1 9 7 loading 2 4 orientation 2 15 output area 2 16 printing area 2 3 requirements 2 1 type 2 17 5 5 Paper output area face down 2 17 face up 2 18 PAPER SETTINGS settings 10 3 PAPER SIZE GROUP setting 10 4 PAPER SIZE setting 10 3 PAPER TYPE setting 10 3 Periodic cleaning 8 1 Plain paper 5 4 10 3 Platen glass 1 3 glass cover 1 3 Positioning documents 3 3 Power socket 1 4 PRESET setting 10 5 Print media requirements 2 1 size 2 2 type 2 2 weight 2 2 Print
29. select the copy ratio See Setting Enlarging Reducing on p 5 6 5 Press Start NOTE To cancel copying press Stop Reset Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder 5 3 Copying 5 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder NOTE When making copies on LTR size paper after having continuously copied on paper smaller than LTR size paper the copies may be dirty To prevent copies from being dirty wait about 1 minute before making copies The paper in the multi purpose feeder is fed prior to the paper in the cassette The settings changed in the Menu do not return automatically to the settings you set previously Change to the previous settings again if necessary When making copies of a small size or heavy paper etc the copy speed may be slightly slower than usual The paper type should be selected in the Menu If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper make the copy rst Failure to do so may make copies dirty or cause a paper jam When copying onto transparencies remove each transparency from the output tray as it is output Specifying the Paper Size At the factory the paper size has already been set to lt LTR gt Normally you can make copies in this setting When making copies on other sizes of paper you need to specify the paper size
30. to feed documents This is caused by paste ink correction uid or other foreign matters in the read area of the platen glass shaded area Use a clean soft cloth to wipe the read area clean Take particular care to clean at the locations where the black lines are appearing on copies If you have trouble getting the glass clean wipe with a cloth moistened with water or a mild neutral detergent and then wipe the glass dry with another cloth IMPORTANT Paste ink correction uid and other foreign matter can soil the platen glass when you send a document through the ADF while the paste ink or correction uid on the document is still wet This is what causes black lines on copies Whenever you load a document in the ADF always check to make sure that any paste ink or correction uid that is on the document is completely dry When cleaning the read area of the platen glass take care not to damage the white roller located on the center of the ADF Paste ink correction fluid etc Read area Copy Black lines White roller When to Replace the Cartridge 8 4 Maintenance 8 When to Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out If white streaks or light bands appear on the printouts the toner is running low NOTE When handling the cartridge take care not to allow the toner on the jammed paper to come into contact with your hands or clot
31. xing assembly Clearing Jams 9 7 Troubleshooting 9 14 Insert the cartridge back into the machine then close the front cover For details see Replacing the Cartridge on p 8 14 IMPORTANT After you replace the cartridge and close the front cover the machine should be ready for operating If the machine returns to the ready state for operating troubleshooting has been successful If the machine does not return to the ready state for operating con rm that the paper release levers are pushed back to their original position and check to see that jammed paper is not left in the machine Removing Jammed Paper from the ADF When the document jams in the ADF the LCD displays lt CLEAR ADF gt or lt CLEAR ADF gt and lt DOCUMENT TOO LONG gt alternately NOTE Do not open the platen glass cover until the jammed paper is removed Doing so will result in damaging the document and the paper 1 Open the ADF and gently remove the jammed paper from the ADF Clearing Jams 9 8 Troubleshooting 9 2 Widen the slide guides until they stop and remove the paper so as not to be caught by the slide guides Open the ADF and gently remove the jammed paper from the ADF 3 Open the ADF and gently remove the jammed paper from the document output tray NOTE After removing jammed paper even edges of the document before loading it in the ADF again LCD Messages 9 9 Troubleshooting 9 LCD Messages The following
32. 5 Collate copy 5 13 key 1 6 COMMON SETTINGS settings 10 3 COPY DEFAULT settings 10 5 COPY key 1 5 COPY RATIO settings 10 5 COPY SETTINGS settings 10 4 Copying adjusting the exposure 5 9 adjusting the image quality 5 8 document requirements 3 1 making copies 5 2 paper requirements 2 1 problems 9 15 setting enlarging reducing 5 6 specifying the paper size 5 3 specifying the paper type 5 4 Custom Enlargement Reduction 5 7 Customer support 1 1 D DATE SETUP setting 10 3 DATE TIME SETTING setting 10 3 DATE TIME SETTING settings 10 3 DEFAULT SETTINGS setting 10 3 Document feeder tray 1 2 loading 3 4 orientation 2 15 output tray 1 2 placing 3 3 positioning 3 3 printing 4 3 Index 11 4 Appendix 11 problem 3 2 quantity 3 1 requirements 3 1 scanned area 3 2 scanning 6 2 setting up 3 3 size 3 1 type 3 1 weight 3 2 Document feed ADF 3 4 3 6 platen glass 1 3 3 3 DOCUMENT TOO LONG message 9 9 E Energy Saver key 1 5 restoring 1 9 setting 1 8 ENERGY SVR TIME setting 10 4 Enlarge Reduce key 1 5 setting 5 6 Enlargement Reduction 5 6 Envelope loading 2 7 2 13 printing area 2 3 ERROR TIME OUT setting 10 6 Exposure automatically 5 9 key 1 5 manually 5 9 Extension cover 1 4 External device jack 1 4 F Face up cover 1 4 FAX key 1 5 Feeder document 1 2 multi purpose 1 2 Front cover 1 2 G General problems 9 20 Guides 1 2 H Heavy
33. 550 model Accessing the Machine Settings Follow this procedure to change a setting 1 Press Menu 2 Press or to select the menu you want to change press Set You have now accessed the settings in the list 3 Press or to select the submenu you want to change 4 Press Set S C A N D E N S I T Y M A N U A L Ex Accessing the Machine Settings 10 2 Machine Settings 10 NOTE For details on submenus see Menu Descriptions on p 10 3 After selecting the item or value with or press Set to enter the setting If you press Stop Reset before Set is pressed the item you have selected will not be registered Press Stop Reset to exit from the Menu If you press Menu the display returns to the previous screen Menu Descriptions 10 3 Machine Settings 10 Menu Descriptions COMMON SETTINGS Name Descriptions PAPER SETTINGS Sets the paper size and paper type 1 PAPER SIZE Selects the paper size LTR LGL EXECUTIV A4 B5 ENVELOPE COM10 MONARCH DL ISO C5 FREE SIZE HORIZONTAL height 76 mm to 216 mm 3 to 8 1 2 and VERTICAL width 127 mm to 356 mm 5 to 14 sizes can be speci ed in millimeters 2 PAPER TYPE Selects the paper type PLAIN PAPER TRANSPARENCY HEAVY PAPER HEAVY PAPER H TONER SAVER MODE Sets the toner saver mode ON The toner saver mode
34. BE Mail Boxes Etc Center For location please call 1 800 949 6660 By using either of the above methods of shipment your used cartridge s will be forwarded to the Canon Cartridge Collection Center at no charge to you For further information about the Clean Earth Campaign in the United States please call 1 800 OK CANON When to Replace the Cartridge 8 12 Maintenance 8 CANADA PROGRAM CANADA PROGRAMME Option A Single Box Return Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box Place the empty cartridge in the box of your new cartridge Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise Option B Volume Box Return eight or more cartridges We encourage you to use this option as a more ef cient way to ship cartridges Call 1 800 667 2666 to receive your free Canon collection box kit The collection box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage
35. OPEN THE FRONT COVER Cause There is a paper jam Remedy Clear the paper jam see Clearing Jams on p 9 1 and reload paper in the cassette or multi purpose feeder Then reset the machine by opening the front cover and then closing it SUPPLY REC PAPER TRAY Cause No paper is loaded in the cassette Remedy Load paper in the cassette See Loading Paper on p 2 4 Make sure the paper stack in the cassette does not exceed the capacity of the cassette If you load paper while making copies do not load a different paper size SYSTEM ERROR Exxx Cause An error of some kind has occurred in the machine Remedy Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes then plug it in again If this does not solve the problem unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center TONER SUPPLY LOW Cause The toner is running low Remedy Remove and rock the cartridge several times to distribute toner evenly Then reinstall the cartridge See When to Replace the Cartridge on p 8 4 xxx stands for a number Only for the MF5550 model Paper Feeding Problems 9 12 Troubleshooting 9 Paper Feeding Problems Paper does not feed correctly Q Does the cassette or multi purpose feeder contain an appropriate quantity of sheets A Make sure the paper stack in the cassette or the paper in the multi purpose f
36. Problems on p 9 16 Print Quality Problems 9 16 Troubleshooting 9 Print Quality Problems The print quality is not what you expect print is not clear has missing dots or white streaks Q Are the size thickness and type of the paper you are using within the speci cations of the machine A Check that the paper you are using is supported by the speci cations of the machine See Print Media Requirements on p 2 1 Q Is the cartridge installed correctly A Make sure the cartridge is installed correctly See Install the cartridge in the Set Up Sheet Q Is any toner left in the cartridge A See When to Replace the Cartridge on p 8 4 and replace the cartridge if necessary See Replacing the Cartridge on p 8 14 Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 9 Copies are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 Q Is the cartridge free of damage A If there is a scratch on the cartridge replace with a new one See Replacing the Cartridge on p 8 14 Q Is the machine adjusted to room temperature If not condensation might build up inside the machine A Allow at least 2 hours for the machine to adjust to room temperature before attempting to use it Print Qu
37. according to the following 1 Press Menu 2 Press or to select lt COMMON SETTINGS gt press Set 3 Press or to select lt PAPER SETTINGS gt press Set 4 Press or to select lt PAPER SIZE gt press Set Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder 5 4 Copying 5 5 Press or to select the appropriate paper size LTR LGL EXECUTIV A4 B5 ENVELOPE or FREE SIZE press Set When lt ENVELOPE gt is selected Press or to select the type of envelopes COM10 MONARCH DL or ISO C5 press Set When lt FREE SIZE gt is selected Press or to select lt VERTICAL SIZE gt or lt HORIZONTAL SIZE gt press Set Use the numeric keys or press or to specify vertical and horizontal sizes of the paper in millimeters mm Available setting range in lt VERTICAL SIZE gt 127 mm to 356 mm 5 to 14 Available setting range in lt HORIZONTAL SIZE gt 76 mm to 216 mm 3 to 8 1 2 Press Set Repeat the steps above to specify both vertical and horizontal sizes of the paper 6 Press Stop Reset to return to the standby display Specifying the Paper Type lt PLAIN PAPER gt is selected as the default paper type When making copies on paper other than plain paper you can specify the paper type according to the following Specifying the paper type can prevent
38. achine cannot scan documents immediately Q Is the document loaded correctly A Remove the document stack it if necessary and load it in the ADF correctly See Loading Documents in the ADF on p 3 4 A Make sure the ADF is closed Q Is the USB cable connected securely A Check that the USB cable is connected securely to the machine and your computer Disconnect the USB cable and reconnect it correctly after a while Q Is the energy saver mode off A The machine does not scan documents if it is in the energy saver mode To restore the machine from the energy saver mode press Energy Saver Scanned images are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 White streaks appear on the left side of the image Q Is the document placed on the platen glass correctly A Place the document approximately 1 8 3 mm from the edge of the platen glass General Problems 9 20 Troubleshooting 9 General Problems The machine has no power Q Is the power cord plugged in securely A Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens di
39. ality Problems 9 17 Troubleshooting 9 Q Is the machine installed in a stable location A Install the machine in a proper location See Installation on p xiii Copies are too dark or too light Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 9 Q Is the machine in the toner saver mode A Set lt TONER SAVER MODE gt to lt OFF gt in lt COMMON SETTINGS gt of the Menu See COMMON SETTINGS on p 10 3 The printouts are partly missing or shaded when you make copies on heavy paper Q Is the paper type set correctly A Select lt HEAVY PAPER gt or lt HEAVY PAPER H gt in lt PAPER TYPE gt in lt COMMON SETTINGS gt of the Menu See Specifying the Paper Type on p 5 4 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select lt TRANSPARENCY gt in lt PAPER TYPE gt in lt COMMON SETTINGS gt of the Menu See Specifying the Paper Type on p 5 4 The printouts are missing when you make copies using the 2 on 1 copy function Q Are the documents LTR size A Be sure to use two sheets of LTR size documents when you make copies using the 2 on 1 copy function The edges of copies are dirty when you make copies Q Is the paper size set correctly A Specify the appropriate paper size in lt PAPER SIZE gt in lt COMMON SETTINGS gt of the Menu
40. ately 4 10 cm away from walls and other equipment for proper ventilation Make sure the location is not affected by extreme temperature changes and always stays between 59 F and 81 F 15 C and 27 C Make sure the relative humidity of the area is between 20 and 80 Do not use or store the machine outdoors Power Supply WARNING Do not damage or modify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a re or electrical shock Keep the power cord away from a heat source failure to do this may cause the power cord coating to melt resulting in a re or electrical shock Do not connect or disconnect the power cord with wet hands as this may result in electrical shock Do not connect the power cord to a multiplug power strip as this may cause a re or electrical shock Do not bundle up or tie the power cord in a knot as this may result in a re or electrical shock Insert the power plug completely into the power outlet as failure to do so may result in a re or electrical shock Do not use power cords other than the power cord provided as this may result in a re or electrical shock As a general rule do not use extension cords Using an extension cord may result in a re or electrical shock If an extension cord must be used however use one rated for v
41. cable when moving the machine Otherwise the power cord or interface cable may be damaged resulting in a re or electrical shock Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or ammable substances alcohol benzene paint thinner etc inside the machine If these items come into contact with a high voltage area inside the machine it may result in a re or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center CAUTION Do not place heavy objects on the machine as they may tip over or fall resulting in personal injury Disconnect the power cord for safety when the machine will not be used for an extended period of time such as during consecutive holidays The laser beam can be harmful to human bodies Since radiation emitted inside the product is completely con ned within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety Close the ADF or the platen glass cover gently to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the platen glass cover when using the platen glass to scan a thick book This may da
42. d external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by this manual International Energy Star Program Trademarks Canon the Canon logo and imageCLASS are trademarks of Canon Inc Other product and company names herein may be the trademarks of their respective owners Copyright Copyright 2003 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc As an ENERGY STAR Partner Canon USA Inc has determined that this product meets the ENERGY STAR guidelines for energy ef ciency The International ENERGY STAR Of ce Equipment Program is an international program that promotes energy saving through the use of computers and other of ce equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are of ce equipment such as computers displays printers facsimiles and copiers The standards and logos are uniform among participating nations xii Disclaimers The in
43. d or uncanceled Selective Service or Draft Papers Bonds or Other Certi cates of Indebtedness Checks or Drafts Issued by Governmental Agencies Stock Certi cates Motor Vehicle Licenses and Certi cates of Title Copyrighted Works Works of Art without Permission of Copyright Owner xiii Important Safety Instructions Please read these Important Safety Instructions thoroughly before operating the machine As these instructions are intended to prevent injury to the user or other persons or destruction of property always pay attention to these instructions Also since it may result in unexpected accidents or injuries do not perform any operation unless otherwise speci ed in the manual Improper operation or use of this machine could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty Installation WARNING Do not install the machine near alcohol paint thinner or other ammable substances If ammable substances come into contact with electrical parts inside the machine it may result in a re or electrical shock Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a re or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Au
44. ducing Using Preset Copy Ratios NOTE You cannot enlarge or reduce the copy size when using the ADF Place a document on the platen glass 1 Press Enlarge Reduce 2 Press or to select lt PRESET gt press Set 3 Press or to select the copy ratio You can select from the following lt 200 MAX gt lt 129 STMT LTR gt lt 100 gt lt 78 LGL LTR gt lt 64 gt lt 50 MIN gt 4 Press Set 7 8 L T R T E X T Ex 01 Setting Enlarging Reducing 5 7 Copying 5 NOTE If the lt PAPER SIZE GROUP gt of lt COPY SETTINGS gt in the Menu is set to lt A gt or lt AB gt the preset copy ratios will be as follows A 50 70 100 141 200 AB 50 70 81 86 100 115 122 141 200 For details see lt PAPER SIZE GROUP gt of Menu Descriptions on p 10 4 Enlarging or reducing using preset copy ratio is not available with the 2 on 1 copy function To reset the copy ratio press Enlarge Reduce or to select lt 100 gt press Set Enlarging Reducing Using Custom Copy Ratios NOTE You cannot enlarge or reduce the copy size when using the ADF Place a document on the platen glass 1 Press Enlarge Reduce 2 Press or to select lt ZOOM RATIO gt press Set 3 Use the numeric keys to enter the copy ratio You can enter the copy ratio from 50 to 200 selectable in 1 incremen
45. e Quality Exposure Collate 2on1 Energy Saver 1 2 3 4 5 6 7 8 9 0 Standby Display 1 7 Introduction 1 Standby Display The standby display differs depending on which mode is selected The standby display in the Copy or Scan mode is as follows Copy Mode Scan Mode NOTE When the machine is plugged in the LCD displays lt PLEASE WAIT gt for a while then the standby display appears The standby display in the Fax mode appears only with the MF5550 model See Chapter 1 Introduction in the Facsimile Guide Copy ratio Exposure Copy quantity Paper size Image quality Energy Saver Mode 1 8 Introduction 1 Energy Saver Mode This machine provides an energy saver function When no operations are performed for about 5 minutes the machine automatically enters the energy saver mode NOTE The time until the machine enters the energy saver mode can be speci ed in a range of 3 minutes to 30 minutes You can also turn off the energy saver function For details on the energy saver mode settings see lt 4 ENERGY SVR TIME gt of Menu Descriptions on p 10 4 The energy saver function does not activate when the machine is in the following conditions When printing out copies faxes or other pages When sending or receiving faxes When scanning While a copy job is saved in the memory or when the collate copy or other functions are operating
46. e LCD and copying will be canceled If this happens change image quality mode to lt TEXT gt Even if you do so lt MEMORY FULL gt and lt PRESS SET KEY gt may appear depending on the document and copying may be canceled NEXT P A G E S T A R T END S C A N N I N G S E T Special Features 5 13 Copying 5 Collate Copy The collate copy allows you to sort copies in page order It is convenient when you make multiple copies of multiple page documents When Loading Documents in the ADF 1 Load documents face up in the ADF For details on how to load documents in the ADF see Loading Documents in the ADF on p 3 4 2 Press Collate 2on1 twice lt COL gt appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start The machine begins scanning from the rst page of the document After scanning the scanned documents will come out in order NOTE When scanning multiple page documents lt MEMORY FULL gt and lt PRESS SET KEY gt may appear in the LCD and the document being scanned stops in the ADF Press Set to make the document come out automatically In this case reduce the documents to be scanned Or change the image quality mode to lt TEXT gt 4 3 2 1 4 3 2 1 4 3 2 1 4 3 2 1 Set 3 sets of copies Copy 1 Copy 2 Copy 3 1 0 0 C O L L T R T E X T Ex 03 Special Featur
47. e or multi purpose feeder is different from that of the paper speci ed in lt PAPER SIZE gt in lt COMMON SETTINGS gt of the Menu Remedy Load the correct paper size or change lt PAPER SIZE gt in lt COMMON SETTINGS gt of the Menu See Loading Paper on p 2 4 or Specifying the Paper Size on p 5 3 Then reset the machine by opening the front cover and then closing it INSTALL CARTRIDGE TONER SUPPLY LOW Cause The cartridge is not installed or not installed correctly Remedy Install the cartridge correctly See Replacing the Cartridge on p 8 14 LOAD LTR SIZE PAPER Cause No LTR size paper is loaded in the cassette or multi purpose feeder Remedy Load LTR size paper in the cassette or multi purpose feeder See Loading Paper on p 2 4 MEMORY FULL PRESS SET KEY Cause The machine s memory is full because the collate copy or 2 on 1 copy function was set when a large document is loaded Remedy Divide the document and copy each part separately If lt MEMORY FULL gt and lt PRESS SET KEY gt appear while scanning documents using the ADF the document being scanned stops in the ADF In this case press Set to make the document come out automatically PRINTER DATA ERROR Cause A problem has occurred in the data transmission between the machine and your computer Remedy Use System Monitor to delete the current print job LCD Messages 9 11 Troubleshooting 9 REC PAPER JAM
48. e the cartridge as described below Place the cartridge in its protective bag so that the side with the written instructions faces up Then place the cartridge into its shipping box Be sure to securely close the lid of the shipping box If you do not have the protective bag or shipping box for the cartridge store the cartridge in a dark location Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called The Clean Earth Campaign This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use to remanufacture new cartridges which at the same time keeps the environment cleaner by reducing land ll waste Complete details concerning this program are enclosed in each PC Cartridge box When to Replace the Cartridge 8 8 Maintenance 8 The Clean Earth Campaign THE CANON CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program ful lls the rst initiative of Canon s Clean Earth Campaign which supports four critical environmental areas Recycling in the Workplace Conserving Environmental Resources Scienti c Research and Education Encouraging Outdoors Appreciation The remaining Clean Earth initiatives are supported in the U S through sponsorships of the National Park Foundation the National Wildlife Federation and The Nature Conservancy and in Canada through donations t
49. ed or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the guides included with your machine Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require extensive work by a quali ed technician to restore the product to normal operation If the machine has been dropped or damaged If the machine exhibits a distinct change in performance indicating a need for servicing Handling WARNING Do not attempt to disassemble or modify the machine There are high temperature and high voltage components inside the machine which may result in a re or electrical shock If the machine makes strange noises or gives off smoke heat or strange smells immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center Continued use of the machine in this condition may result in a re or electrical shock Do not use highly ammable sprays near the machine If gas from these sprays comes into contact with the electrical components inside the machine it may result in a re or electrical shock xvi To avoid damage to the power cord and creating a re hazard always disconnect the power cord and the interface
50. eeder does not exceed the capacity of the cassette or multi purpose feeder See Loading Paper on p 2 4 Q Is paper loaded correctly A Make sure the paper stack in the cassette or the paper in the multi purpose feeder is loaded properly and that the slide guides are adjusted correctly See Loading Paper on p 2 4 Q Is the cassette inserted into the machine correctly A Push the cassette into the machine as far as it will go and make sure the cassette is not tilted or inserted at an angle Paper feeds skewed Printing is skewed Q Is paper loaded correctly A Make sure the paper stack in the cassette or the paper in the multi purpose feeder is loaded properly and that the slide guides are adjusted correctly See Loading Paper on p 2 4 A Make sure the paper exit path is clear Multiple sheets feed into the machine at the same time Q Is paper loaded correctly A Make sure the paper stack in the cassette or the paper in the multi purpose feeder is loaded properly and that the slide guides are adjusted correctly See Loading Paper on p 2 4 Q Have you fanned the paper stack before loading it in the cassette A Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of paper from sticking together Paper Feeding Problems 9 13 Troubleshooting 9 Q Does the cassette or multi purpose feeder contain an appropriate quantity of sheets A Make sure t
51. en loading paper take care not to cut your hands on the edges of the paper NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette The cassette holds up to approximately 250 sheets of 17 lb 64 g m2 paper or approximately 20 envelopes Loading Paper in the Cassette 1 Fan the paper stack rst then tap the edges on a at surface to even the stack 2 Pull out the cassette completely Loading Paper 2 5 Paper Handling 2 3 Pinch and slide the length slide guide to t the size of the paper stack you want to load IMPORTANT If the slide guides are not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected 4 Load the paper stack in the cassette with the print side down When you load paper with a logo on position the paper with the print side down logo side and load it so that the top of the paper feeds rst in the cassette Loading Paper 2 6 Paper Handling 2 5 Pinch and slide the width slide guides to t the paper stack Make sure the paper stack does not exceed the load limit mark 6 Insert the cassette into the machine NOTE If you do not completely insert the cassette into the machine paper jams may occur Hooks Load limit mark Hook Hook Loading Paper 2 7 Paper Handling 2 7 Specify the paper size Press Menu or to select lt COMMON SETTINGS gt press S
52. ering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician xviii Consumables WARNING Do not burn or throw used toner cartridges into open ames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a re Do not store toner cartridges or copy paper in places exposed to open ames as this may cause the toner or paper to ignite resulting in burns or a re When discarding used toner cartridges put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open ames CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings WARNING For cardiac pacemaker users This product generates a low level magnetic eld If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult a physician CAUTION Follow all warnings and instructions marked on the machine CHAPTER Customer Support 1 1 1 Introduction This chapter describes the main components the operation panel and the standby display of the machine It also explains how to set the energy saver function Customer Support Your machine is designed with the latest technology to provide trouble f
53. es 5 14 Copying 5 When Placing a Document on the Platen Glass 1 Place the rst page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 3 2 Press Collate 2on1 twice lt COL gt appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press Start The machine begins scanning 5 Place the next page of the document on the platen glass 6 Press Start Repeat step 5 and 6 to scan all documents 7 Press Set The machine begins printing out NOTE When scanning multiple page documents lt MEMORY FULL gt and lt PRESS SET KEY gt may appear in the LCD and scanning is canceled In this case reduce the documents to be scanned Or change the image quality mode to lt TEXT gt NEXT P A G E S T A R T END S C A N N I N G S E T CHAPTER Before Scanning 6 1 6 Scanning This chapter brie y explains how to scan documents into your computer using the scanner driver included in the CD ROM Before Scanning Before scanning software must be installed in your computer If not please see Install the software and connect the machine to your computer in the Set Up Sheet or Chapter 1 Installation in the Software Guide Check if the scanner driver is installed in your computer by following this procedure 1 Open the Scanne
54. es of documents you can scan copy or send with this machine and how to set them on the platen glass or in the ADF Document Requirements The documents you place on the platen glass or loaded in the ADF for copying scanning or sending must meet these requirements Platen Glass ADF Type of Document Plain paper Thick documents Photographs Small documents e g index cards Special types of paper e g tracing paper 1 transparencies 1 etc Book Plain paper multiple page documents of the same size thickness and weight or one page documents Size W L Max 8 1 2 11 3 4 216 mm 297 mm Max 8 1 2 14 216 mm 356 mm LGL Min 5 13 16 4 1 8 148 mm 105 mm A6 Quantity 1 sheet Max 30 sheets or paper stack within 5 16 8 mm thickness including curled sheets guaranteed Max 50 sheets 2 or paper stack within 5 16 8 mm thickness including curled sheets temperature 59 F to 81 F 15 C to 27 C humidity 20 to 80 reference Document Requirements 3 2 Document Handling 3 1 When scanning copying and sending a transparent document such as tracing paper or transparencies place a piece of plain white paper behind the document 2 21 lb 80 g m2 paper NOTE When making copies of a small size document the copy speed may be slightly slower than usual Problem Documents Make sure any glue ink or correction uid on the document is completely dry bef
55. et Press or to select lt PAPER SETTINGS gt press Set or to select lt PAPER SIZE gt press Set Press or to select the appropriate paper size LTR LGL EXECUTIV A4 B5 ENVELOPE or FREE SIZE press Set IMPORTANT Do not load different size and type of paper at the same time Do not load extra paper when there is still paper left in the cassette If you load extra paper while making copies remove the loaded paper rst Then put it together with the extra paper and tap the edges After that reload it in the cassette NOTE Select ENVELOPE for envelopes For details on loading envelopes in the cassette see Loading Envelopes in the Cassette on p 2 7 Do not select FREE SIZE for the paper loaded in the cassette For information on how to use non standard size paper see Loading Paper in the Multi Purpose Feeder on p 2 11 or Loading an Envelope in the Multi Purpose Feeder on p 2 13 Loading Envelopes in the Cassette 1 Arrange the stack of envelopes on a rm clean surface and press down rmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press rmly on the area that corresponds to the edges of the back ap Loading Paper 2 8 Paper Handling 2 2 Remove any curling from the envelopes by holding the edges diagonally and
56. ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modi cations to the equipment unless otherwise speci ed in this manual If such changes or modi cations should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 xi Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Class I levels of laser radiation are not considered to be hazardous Since radiation emitted inside the product is completely con ned within protective housings an
57. fax job with multiple destinations sequential broadcasting only the fax telephone number you entered rst is displayed 4 If you want to delete the fax job press Set NOTE If you delete the fax job with multiple destinations the machine does not send the fax to any of the destinations registered for the job 5 If you decide to delete the fax job press for lt YES gt NOTE To cancel deleting the job press for lt NO gt Once the job is deleted the job cannot be restored CANC E L P R I N T I N G YES N O CANC E L YES N O Checking the Status of Print and Fax Jobs 7 3 System Monitor 7 Con rming and Deleting a Fax RX Job 1 Press Status Monitor 2 Press or to select lt FAX RX gt press Set NOTE If there is no job lt NO FAX JOBS EXIST gt is displayed If there is only one fax job go to step 4 3 Press or to con rm the fax telephone number 4 If you want to delete the fax job press Set 5 If you decide to delete the fax job press for lt YES gt NOTE To cancel deleting the job press for lt NO gt Once the job is deleted the job cannot be restored CAN C E L P R I N T I N G YES N O Checking the Status of Print and Fax Jobs 7 4 System Monitor 7 CHAPTER Periodic Cleaning 8 1 8 Maintenance This chapter explains how to c
58. formation in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Travelers Checks Money Orders Food Stamps Certi cates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps cancele
59. gy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled j j j j Status Monitor key Checks the status of print and fax jobs k k k k Clear key Clears an entry in the LCD Start Stop Reset COPY FAX SCAN Menu Clear Set In Use Alarm Pause Redial Status Monitor Coded Dial Enlarge Reduce Image Quality Exposure Collate 2on1 Energy Saver Receive Mode 01 02 03 04 05 06 07 08 09 10 1 2 3 4 5 6 7 8 9 0 ABC DEF GHI JKL MNO PQRS TUV WXYZ SYMBOLS 11 12 b c d e f g h i j l n m a o p q r k Operation Panel 1 6 Introduction 1 MF5530 l l l l LCD Displays messages and prompts during operation Also displays selections text and numbers when specifying settings m m m m Start key Starts copying n n n n Stop Reset key Cancels copying and other operations and returns to the standby display o o o o Set key Determines the contents you set or register p p p p Collate 2on1 key Sorts copies in order of pages or reduces two LTR size documents to t on a single LTR size sheet q q q q Image Quality key Adjusts the quality of printout r r r r Numeric keys Enter copy quantity and other numerical values Start Stop Reset COPY SCAN Menu Clear Set Alarm Enlarge Reduce Imag
60. he paper stack in the cassette or the paper in the multi purpose feeder does not exceed the capacity of the cassette or multi purpose feeder See Loading Paper on p 2 4 A Do not force the paper stack into the cassette or the paper into the multi purpose feeder A Load paper one by one in the multi purpose feeder Q Is only one type of paper loaded in the cassette or multi purpose feeder A Load only one type of paper A Make sure you load paper that meets the paper requirements for the machine See Chapter 2 Paper Handling Transparencies do not feed correctly Q Are the transparencies loaded correctly A Make sure the transparencies in the cassette or the transparency in the multi purpose feeder is loaded properly and that the slide guides are adjusted correctly See Loading Paper on p 2 4 Q Is the proper transparency loaded in the multi purpose feeder A Do not use any transparencies designed for color copiers They will cause a paper jam Please use transparencies recommended by Canon Paper feeds curled Q Is the proper paper loaded A Load proper paper in the cassette or multi purpose feeder See Chapter 2 Paper Handling A Select lt TRANSPARENCY gt in lt PAPER TYPE gt in lt COMMON SETTINGS gt of the Menu See Specifying the Paper Type on p 5 4 Paper Feeding Problems 9 14 Troubleshooting 9 Paper stacked roughly Q Is the proper paper loaded A Load pr
61. her metal objects to touch the inside of the machine as this may result in burns or electrical shock Do not burn or throw used toner cartridges into open ames as this may cause the toner remaining inside the cartridge to ignite resulting in burns or a re CAUTION The toner xing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the toner xing unit and its surroundings as doing so may result in burns or electrical shock When removing jammed paper or replacing the toner cartridge take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician When loading paper or removing jammed documents or paper take care not to cut your hands on the edges of the documents or paper When removing a used toner cartridge from the machine remove the cartridge carefully to prevent the toner from scatt
62. hing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains 1 Remove the cartridge from the machine Always hold the cartridge so that the side with the written instructions faces up Do not forcefully move or push the drum protective shutter in any way 2 Rock the cartridge ve or six times to distribute the toner evenly Paper feeding direction Instructions When to Replace the Cartridge 8 5 Maintenance 8 3 Reinstall the cartridge in the machine 4 Make a few test copies If the copies appear normal You can keep using the cartridge However a new one will be needed soon If white streaks or light bands are still present Replace the cartridge with a new one For details on how to replace the cartridge see Replacing the Cartridge on p 8 14 Print Yield This section describes the approximate number of printouts that can be made per cartridge Approximate Print Yield Canon Cartridge X25 Approx 2 500 printouts A4 at 4 dot coverage The term A4 at 4 dot coverage denotes a document on which the area covered with toner is 4 of the total area of an A4 size sheet The actual number of printouts that can be made per cartridge depends in part on the exposure setting room temperature and humidity If you print a large number of documents which contain heavy print o
63. lean the machine replace the toner cartridge and repack and transport the machine Periodic Cleaning Your machine requires little periodic maintenance This section describes the necessary cleaning procedures for your machine CAUTION When cleaning the machine s exterior or the platen glass be sure to disconnect the power cord before cleaning the machine For the MF5550 model print any received faxes stored in the memory before disconnecting the power cord since the documents in the memory are lost when the power cord is disconnected Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Periodic Cleaning 8 2 Maintenance 8 Cleaning the Exterior Wipe the machine s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Cleaning the Scanning Area Wipe the scanning area shaded area with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Platen glass cover Platen glass Periodic Cleaning 8 3 Maintenance 8 Cleaning the ADF Area Black lines may appear in copies when the ADF is used
64. lect Settings Printers 2 Click the corresponding printer driver icon 3 From the File menu click Set as Default Printer Windows 98 Me Set as Default Printing Documents 4 3 Printing from Your Computer 4 Printing Documents The general steps for printing a document are explained below The screen shot shown is from Windows XP 1 Open the application from which you will print the document 2 Select the command to print In most cases click Print in the File menu The Print dialog box appears 3 From the Select Printer list box or the Name pull down list in the Print dialog box select the printer to be used Printing Documents 4 4 Printing from Your Computer 4 4 Click Preference or Properties NOTE Depending on the application you are using select the printer to be used in the General tab sheet in the Print dialog box then specify the print settings in the corresponding tab sheet Only for Windows 2000 5 Specify the required settings click OK 6 Click Print or OK Printing starts NOTE To cancel printing click Cancel Canceling Printing 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware Printers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar se
65. lect Settings Printers 2 Double click the corresponding printer driver icon 3 Right click the print job click Cancel Printing More Information 4 5 Printing from Your Computer 4 More Information For detailed information on all printing features see Chapter 2 Printing in the Software Guide More Information 4 6 Printing from Your Computer 4 CHAPTER Documents You Can Copy 5 1 5 Copying This chapter explains how to make copies adjust scan settings to improve the image quality and enlarge or reduce the copy sizes It also describes the special copy features Documents You Can Copy For information on the types of documents you can copy their requirements and details on setting up documents see Chapter 3 Document Handling Making Copies 5 2 Copying 5 Making Copies Follow this procedure to make copies 1 Place the document on the platen glass or load it in the ADF For details on how to place or load documents see Setting Up Documents on p 3 3 2 Press COPY 3 Use the numeric keys to enter the number of copies You can set up to 99 copies 4 Adjust any necessary settings for your document Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 8 Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 9 Press Enlarge Reduce to
66. lothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains Clearing Jams 9 2 Troubleshooting 9 1 Hold both sides of the jammed paper and pull it out from the multi purpose feeder 2 Pull out the cassette completely 3 Hold both sides of the jammed paper and pull it out from the machine 4 Insert the cassette to the machine 5 Open the front cover If there is the paper stack left in the cassette or on the output tray remove it rst Clearing Jams 9 3 Troubleshooting 9 6 Remove the cartridge IMPORTANT Remove watches and any bracelets or rings when touching the inside of the machine These items might be damaged if they come into contact with the parts inside the machine When removing the jammed paper do not touch the transfer roller shaded part as its surface is very delicate and susceptible to nger oil and scratches which may lead to print deterioration To avoid possible damage to the printer do not touch the pins near the left end of the transfer roller NOTE Do not expose the cartridge to light for more than 5 minutes If necessary put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light Transfer roller Pins Clearing Jams 9 4 Troubleshooting 9 7 Hold both sides of the jammed paper and carefully move it
67. m 9 21 Troubleshooting 9 If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter contact Canon Authorized Service Facilities or the Canon Customer Care Center CAUTION If the machine makes strange noises emits smoke or strange smells unplug the power cord immediately and then contact Canon Authorized Service Facilities or the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you need to contact Canon Authorized Service Facilities or the Canon Customer Care Center make sure you have the following information Product name MF5530 5550 Serial number The serial number is on the label located at the back of the machine Software version number See Chapter 6 Appendix in the Software Guide Place of purchase Nature of problem Steps you have taken to solve the problem and the results If You Cannot Solve the Problem 9 22 Troubleshooting 9 CHAPTER Accessing the Machine Settings 10 1 10 Machine Settings This chapter explains how to adjust machine settings The list of all the settings is also provided for your reference NOTE To specify or register the settings of the fax function see Chapter 8 Machine Settings in the Facsimile Guide Only for the MF5
68. mage the platen glass and or result in personal injury Do not subject the machine to strong physical shock or vibration Unplug the machine before moving it Do not lift the machine by any of its attachments If the machine exhibits a distinct change in performance this indicates a need for servicing Maintenance and Inspections WARNING When cleaning the machine disconnect the power cord Failure to observe these steps may result in a re or electrical shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a re Clean the machine using a slightly dampened cloth with a mild detergent mixed with water Do not use alcohol benzene paint thinner or other ammable substances Check detergent for ammability prior to use If ammable substances come into contact with a high voltage area inside the machine it may result in a re or electrical shock xvii There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or ot
69. messages are displayed in the LCD when the machine performs a function or if it encounters an error This section describes the general messages and those related to copy and print functions For the messages related to fax functions see Chapter 7 Troubleshooting in the Facsimile Guide CHECK PRINTER Cause A problem has occurred in the printer Remedy Reset the machine by opening the front cover and then closing it If the message persists unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center CLEAR ADF Cause 1 There is a paper jam in the ADF Remedy Remove the document you are trying to copy in the ADF See Removing Jammed Paper from the ADF on p 9 7 Make sure that the document is not too long or too short See Document Requirements on p 3 1 Then reset the machine by opening the front cover and then closing it Cause 2 The ADF roller rotates without feeding documents Remedy Fan the edge that will feed into the machine rst then tap the edge of multiple page documents on a at surface to even the stack CLEAR ADF DOCUMENT TOO LONG Cause The document is longer than 14 356 mm or is not feeding correctly Remedy Reduce the length of the document to within 14 356 mm and then copy it LCD Messages 9 10 Troubleshooting 9 INCORRECT PAPER SIZE CASS PAPER MISMATCH Cause The size of the paper in the cassett
70. nformation 6 3 Scanning 6 More Information For detailed information on all scanning features see Chapter 3 Scanning in the Software Guide More Information 6 4 Scanning 6 CHAPTER Checking the Status of Print and Fax Jobs 7 1 7 System Monitor This chapter explains how to check the status of the jobs stored in the machine and to con rm or delete them as needed Checking the Status of Print and Fax Jobs Use Status Monitor to con rm or delete a job You can select a job from the following lt PRINT gt lt FAX TX gt lt FAX RX gt Con rming and Deleting a Print Job You can con rm and delete the current print job only 1 Press Status Monitor 2 Press or to select lt PRINT gt press Set NOTE If there is no job lt NO PRINT JOB EXIST gt is displayed Checking the Status of Print and Fax Jobs 7 2 System Monitor 7 3 If you decide to delete the current print job press for lt YES gt NOTE To cancel deleting the job press for lt NO gt Once the job is deleted the job cannot be restored Con rming and Deleting a Fax TX Job 1 Press Status Monitor 2 Press or to select lt FAX TX gt press Set NOTE If there is no job lt NO FAX TX JOBS EXIST gt is displayed If there is only one fax job go to step 4 3 Press or to con rm the fax telephone number NOTE For the
71. ng 10 5
72. ng over long distances the following precautions should be taken If you do not follow these precautions the machine may be damaged or the quality of your printouts may be adversely affected 1 Unplug the power cord 2 If the machine is connected to a telephone or your computer remove the telephone line or printer cable 3 Open the front cover 4 Grip the end of the cartridge and remove it from the machine In order to avoid direct sunlight place the cartridge in the protective bag that the cartridge came in when you purchased it 5 Close the front cover 6 Pull out the cassette completely and remove the extension cover from the machine 7 Detach the cassette extension from the cassette 8 Insert the cassette in the machine 9 Push in the output tray and close the document feeder tray Repacking and Transporting Your Machine 8 19 Maintenance 8 Carrying the Machine by the Sides Pull out the cassette completely and remove the extension cover Push in the output tray and close the document feeder tray Grip the handles on both sides of the machine and lift it carefully as shown in the illustration above CAUTION When carrying the machine be sure to hold it in the designated places as shown in the illustration Dropping the machine can cause personal injury Repacking and Transporting Your Machine 8 20 Maintenance 8 Transporting the Machine by Car Pack the machine using the original
73. o the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into land lls or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your cartridge is of no further use simply follow the instructions detailed for U S or Canadian residents We appreciate your support of The Canon Cartridge Recycling Program Working together we can make a signi cant contribution to a cleaner planet Cartridges collected through this program are not re lled You are not entitled to a tax deduction or rebate for the return of empty cartridges This program may be modi ed or discontinued without notice When to Replace the Cartridge 8 9 Maintenance 8 U S A PROGRAM Packaging Option A 1 Single Box Return Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box Place the empty cartridge in the box of your new cartridge Seal the box Option B Volume Box Return We encourage you to use this option as a more ef cient way to ship cartridges Place as many cartridges as possible into one box Carefully seal the box with tape or Call 1 800 OK CANON
74. occur Setting Up Documents 3 6 Document Handling 3 The Paper Path of the ADF NOTE When documents are loaded in the ADF the scanning unit moves to the position shown above and stays there When documents are not loaded in the ADF the scanning unit moves to scan it Scanning unit 3 2 1 The machine scans documents from the first page CHAPTER Before Printing 4 1 4 Printing from Your Computer This chapter explains how to print the documents from your computer using the printer driver included in the CD ROM Before Printing Before printing software must be installed in your computer If not please see Install the software and connect the machine to your computer in the Set Up Sheet or Chapter 1 Installation in the Software Guide Check if the machine is selected as the default printer You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the printer box See the next page for details Before Printing 4 2 Printing from Your Computer 4 Follow this procedure if it is not selected 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware Printers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar se
75. oltages of 120 V AC and over untie the cord binding and insert the power plug completely into the extension cord outlet to ensure a rm connection between the power cord and the extension cord xv CAUTION Do not use power supplies with voltages other than those speci ed herein as this may result in a re or electrical shock Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a re or electrical shock Leave suf cient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency During electrical storms disconnect the telephone line and unplug the power cord from the power outlet Electrical storms may cause damage to the machine and result in a re or electrical shock IMPORTANT If dust accumulates around the plug of the power cord when it is connected to a power outlet unplug the machine and wipe the plug with a clean dry cloth Do not plug the machine into the same circuit with appliances such as an air conditioner television or copier These devices generate an electrical noise and may interfere with your machine s operation Unplug the machine in the following conditions When the power cord or plug is damag
76. oper paper in the cassette or multi purpose feeder See Chapter 2 Paper Handling A Select lt TRANSPARENCY gt in lt PAPER TYPE gt in lt COMMON SETTINGS gt of the Menu See Specifying the Paper Type on p 5 4 Repeated paper jams occur Q Is the proper paper loaded A Check that the size thickness and type of the paper you are using See Print Media Requirements on p 2 1 Q Is the proper paper loaded correctly A Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of paper from sticking together Q Is the output tray free of obstructions A Do not place the delivered paper back on the output tray See Face Down Paper Output Area on p 2 17 A Do not place objects other than paper on the output tray See Face Down Paper Output Area on p 2 17 Q Is the machine installed in a proper location A Check that the machine is installed in the proper location For information about speci cations of the machine see Speci cations on p 11 1 For safety warnings and cautions see Installation on p xiii Envelopes do not feed correctly Q Are the envelopes loaded correctly A Make sure the envelopes are loaded correctly See Loading Envelopes in the Cassette on p 2 7 or Loading an Envelope in the Multi Purpose Feeder on p 2 13 Do not load more than 20 envelopes in the cassette Load an envelope one by one in the multi purpose feeder
77. ore placing it on the platen glass or loading it in the ADF Remove all fasteners staples paper clips etc before loading the document in the ADF To prevent document jams in the ADF do not use any of the following Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area Weight Max 4 4 lb 2 kg 17 lb to 28 lb 64 g m2 to 105 g m2 document Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Hole punched paper Platen Glass ADF MAX 1 8 3 mm MAX 7 32 5 5 mm MAX 7 32 5 5 mm LTR MAX 1 8 3 mm Scanning direction Setting Up Documents 3 3 Document Handling 3 Setting Up Documents For scanning place your documents on the platen glass or load them in the ADF Where you set up your documents depends on the size and type of documents you want to scan See Document Requirements on p 3 1 Placing a Document on the Platen Glass 1 Open the platen glass cover 2 Place your document face down on the platen glass Align the document with the appropriate paper size marks See Positioning Documents on p 3 3 3 Gently lower the platen glass cover The document is now ready for scanning Positioning Documents Use the paper size marks on the left side of
78. packing material and box Place the machine on a level stable surface IMPORTANT Do not leave the machine inside a car for a long period of time the temperature can become very high or low Avoid rough roads excessive vibration may damage the machine or adversely affect the quality of your printouts Place a cover over the machine Do not leave the machine in direct sunlight When moving the machine use the original shipping box that it was packed in when you purchased it When using the original shipping box do not place the power cord or other objects on the ADF this may damage the ADF CHAPTER Clearing Jams 9 1 9 Troubleshooting This chapter describes the problems you might encounter when using the machine and their remedies It also explains what to do if you cannot solve the problem by yourself Clearing Jams This section describes how to remove jammed paper Removing Jammed Paper from Inside the Machine When print media jams inside the machine the LCD displays lt REC PAPER JAM gt and lt OPEN THE FRONT COVER gt CAUTION There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock NOTE When removing jammed paper from inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or c
79. paper size Press Menu or to select lt COMMON SETTINGS gt press Set Press or to select lt PAPER SETTINGS gt press Set or to select lt PAPER SIZE gt press Set Press or to select the appropriate paper size LTR LGL EXECUTIV A4 B5 ENVELOPE or FREE SIZE press Set NOTE Select ENVELOPE for envelopes For details on loading an envelope in the multi purpose feeder see Loading an Envelope in the Multi Purpose Feeder on p 2 13 When lt FREE SIZE gt is selected you can specify vertical and horizontal sizes of the paper in the following ranges lt VERTICAL SIZE gt 127 mm to 356 mm 5 to 14 lt HORIZONTAL SIZE gt 76 mm to 216 mm 3 to 8 1 2 Loading Paper 2 13 Paper Handling 2 Loading an Envelope in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print an envelope one by one IMPORTANT The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the printout NOTE The envelope in the multi purpose feeder is fed prior to the paper in the cassette 1 Slide the slide guides to t the size of the envelope you want to load IMPORTANT If the slide guides are not adjusted correctly for the size of the envelope the quality of your printouts may be adversely affected 2 Insert the envelope straightly in the multi pur
80. poor copy quality or the printout not being printed correctly 1 Press Menu 2 Press or to select lt COMMON SETTINGS gt press Set 3 Press or to select lt PAPER SETTINGS gt press Set 4 Press or to select lt PAPER TYPE gt press Set PA P E R S E T T I N G S 1 P A P E R S I Z E Ex Specifying the Paper Size and Type Common for Cassette and Multi Purpose Feeder 5 5 Copying 5 5 Press or to select the appropriate paper type press Set You can select from the following paper types Plain paper 17 lb to 24 lb 64 g m2 to 90 g m2 lt PLAIN PAPER gt Heavy paper 25 lb to 34 lb 91 g m2 to 128 g m2 lt HEAVY PAPER gt lt HEAVY PAPER H gt 1 Transparency lt TRANSPARENCY gt Label 2 lt HEAVY PAPER gt lt HEAVY PAPER H gt 1 Envelope lt HEAVY PAPER gt lt HEAVY PAPER H gt 1 1 If print xing is not suf cient when printed with lt HEAVY PAPER gt selected select lt HEAVY PAPER H gt 2 A label that can be loaded in the cassette is a standard type label standard card only 6 Press Stop Reset to return to the standby display P A P E R S E T T I N G S 2 P A P E R T Y P E Ex Setting Enlarging Reducing 5 6 Copying 5 Setting Enlarging Reducing When placing a document on the platen glass you can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios Enlarging Re
81. pose feeder with the print side up and the right edge i e closer to the stamp rst If the envelope to be loaded has a ap on the short edge this edge must enter the machine rst Not loading it this way will result in a paper jam Loading Paper 2 14 Paper Handling 2 3 Specify the paper size Press Menu or to select lt COMMON SETTINGS gt press Set Press or to select lt PAPER SETTINGS gt press Set or to select lt PAPER SIZE gt press Set Press or to select lt ENVELOPE gt press Set press or to select the envelope type COM10 MONARCH DL or ISO C5 press Set NOTE You can select lt FREE SIZE gt instead of lt ENVELOPE gt as the paper size When lt FREE SIZE gt is selected you can specify vertical and horizontal sizes of the envelope in the following ranges lt VERTICAL SIZE gt 127 mm to 356 mm 5 to 14 lt HORIZONTAL SIZE gt 76 mm to 216 mm 3 to 8 1 2 4 Specify the paper type Press Menu or to select lt COMMON SETTINGS gt press Set Press or to select lt PAPER SETTINGS gt press Set or to select lt PAPER TYPE gt press Set Press or to select lt HEAVY PAPER gt or lt HEAVY PAPER H gt press Set If print xing is not suf cient when printed with lt HEAVY PAPER gt selected select
82. quality problems 9 16 Print yield 8 5 PRINTER DATA ERROR message 9 10 PRINTER SETTINGS settings 10 6 Printing areas 2 3 beforehand 4 1 canceling 4 4 documents 4 3 problems 9 18 Problems cannot solve 9 21 copying 9 15 document 3 2 general 9 20 paper feeding 9 12 print quality 9 16 printing 9 18 scanning 9 19 Q Quality adjusting the image 5 8 print problems 9 16 Quantity document 3 1 Index 11 6 Appendix 11 R REC PAPER JAM OPEN THE FRONT COVER message 9 11 Reduce key 1 5 Repacking 8 18 Replacing the cartridge 8 4 8 14 S SCAN DENSITY setting 10 5 SCAN key 1 5 Scanned area 3 2 Scanning areas 3 2 beforehand 6 1 documents 6 2 problems 9 19 Set key 1 6 SHARPNESS setting 10 4 Size document 3 1 marks 3 3 print media 2 2 Slide guides 1 2 ADF 1 2 3 5 multi purpose feeder 2 13 Speci cations 11 1 STANDARD COPY QTY setting 10 4 Standby display 1 7 Start key 1 6 Status Monitor key 1 5 using 7 1 Stop Reset key 1 6 SUPPLY REC PAPER TRAY message 5 10 9 11 SYSTEM ERROR message 9 11 System monitor 7 1 SYSTEM SETTINGS settings 10 3 T Telephone line jack 1 4 Toner in the cartridge 8 4 TONER SAVER MODE setting 10 3 TONER SUPPLY LOW message 9 10 9 11 Transparency 10 3 Transporting 8 18 Tray output 1 2 Troubleshooting 9 1 U USB port 1 4 W Weight document 3 2 machine 11 2 print media 2 2 Z Zoom 5 7 ZOOM RATIO setti
83. r many photographs toner consumption will increase and white streaks will appear on printouts sooner than indicated above Toner consumption will also increase if you print with the ADF left open If you print small size documents or documents with less dot coverage you may be able to print more sheets of paper than indicated above However dark bands might appear on printouts if you keep using the same cartridge for an extended period of time When to Replace the Cartridge 8 6 Maintenance 8 Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality Handling Precautions WARNING Do not throw the cartridge into open ames as this may cause the toner to ignite and result in burns or a re The cartridge emits low level magnetic ux If you use a cardiac pacemaker and feel abnormalities please move away from the cartridge and consult a physician IMPORTANT Never attempt to disassemble the cartridge or open the drum protective shutter NOTE If the machine is brought from the cold outdoors into a warm room or if the room is rapidly heated condensation may form inside the machine This can adversely effect the quality of your printouts e g copies are completely black When the machine is exposed to such conditions allow at least 2 hours for the machine to adjust to room temperature before attempting to use it Always hold the cartridge as
84. recommend using paper and transparencies recommended by Canon Some types of paper available at of ce supply stores may not be suitable for this machine If you have any questions about paper and transparencies contact Canon Authorized Service Facilities or the Canon Customer Care Center Paper Storage In order to prevent paper jams follow this procedure below To prevent moisture buildup store remaining paper wrapped tightly in its original package Store paper in a dry location out of direct sunlight To prevent curling store paper at not upright If the paper is curled uncurl it before loading it in the cassette or multi purpose feeder Failure to do so will cause paper creases and a paper jam Print Media Requirements 2 2 Paper Handling 2 Unacceptable Paper Do not copy on the following types of copy stock Doing so may result in paper jams Severely curled or wrinkled paper Transparencies designed for full color copiers or printers Paper which has already been copied using a digital full color copier Do not copy on the reverse side Paper which has been printed on using a thermal transfer printer Do not copy on the reverse side IMPORTANT Never attempt to make copies on full color transparencies Doing so may result in product malfunction Acceptable Paper A label that can be loaded in the cassette is a standard type label standard card only NOTE
85. ree operation If you encounter a problem with the machine s operation try to solve it by using the information in Chapter 9 Troubleshooting If you cannot solve the problem or if you think your machine needs servicing contact Canon Authorized Service Facilities or the Canon Customer Care Center Main Components of the Machine 1 2 Introduction 1 Main Components of the Machine This section describes the main components of the machine MF5550 Front View a a a a ADF Automatic Document Feeder Holds documents and feeds them automatically into the scanning unit b b b b Document feeder tray Place documents c c c c Document output tray Documents come out here d d d d Slide guide Adjust to the width of documents e e e e Operation panel Controls the machine f f f f Output tray Outputs printouts g g g g Front cover Open it when you install the cartridge or remove jammed paper h h h h Multi purpose feeder Used when printing paper one by one manually i i i i Cassette Holds the paper supply a b c d e f g h i Main Components of the Machine 1 3 Introduction 1 a a a a Platen glass cover Open it when you place documents on the platen glass for copying or scanning b b b b Platen glass Place documents a b Main Components of the Machine 1 4 Introduction 1 Rear View a a a a USB port Connect
86. rs and Cameras folder Windows 98 Me 2000 the Scanners and Cameras Properties dialog box On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware Scanners and Cameras On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Control Panel double click Scanners and Cameras 2 Make sure there is the corresponding scanner driver name or icon Scanning Methods 6 2 Scanning 6 Scanning Methods There are two methods of scanning documents to your computer Using a TWAIN or WIA Windows XP compliant Windows application Using SCAN on the operation panel of the machine IMPORTANT For better scanning quality we recommend that you place documents on the platen glass If you use the ADF the scanned image might not be clear This section explains how to scan using SCAN on the operation panel of the machine Using SCAN on the Operation Panel By pressing SCAN on the operation panel of the machine you can scan documents to your computer 1 Place the document face down on the platen glass or load it face up in the ADF For details on how to place or load documents see Setting Up Documents on p 3 3 IMPORTANT Scanning the document using the platen glass is recommended 2 Press SCAN 3 Follow the instructions on the screen of your computer to complete the scanning More I
87. s and key names are a few examples of how keys to be pressed are expressed in this manual The operation panel keys on the machine are indicated within brackets Press Start Press Image Quality Start Image Quality ix Illustrations Used in This Manual Unless otherwise mentioned illustrations used in this manual are those taken when no optional equipment is attached to the imageCLASS MF5550 The model imageCLASS MF5550 is used for illustration purposes in this manual When there is any difference between MF5530 and MF5550 it is clearly indicated in the text e g Only for the MF5550 model x Legal Notices FCC Federal Communications Commission imageCLASS MF5530 Model H12294 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept an interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications How
88. s stacked in printed order Close the face up cover and pull out the output tray IMPORTANT Do not place the delivered paper back on the output tray Doing so may result in paper jams Do not place objects other than paper on the output tray Doing so may result in paper jams Paper Type Paper Output Area The Number of Output Sheets Plain Paper face up 1 sheet face down approx 60 sheets 17 lb to 20 lb 64 g m2 to 75 g m2 Heavy Paper face up 1 sheet face down approx 30 sheets 25 lb to 34 lb 91 g m2 to 128 g m2 Transparencies face up 1 sheet face down 10 sheets Labels face up 1 sheet Envelopes face up 1 sheet face down 10 sheets Selecting the Paper Output Area 2 18 Paper Handling 2 Face Up Paper Output Area The paper is delivered with the printed side up out of the face up paper output on the back side of the machine This way is convenient for printing on transparencies envelopes or labels which tend to curl because the paper is delivered straight through out of the machine Open the face up cover Remove the delivered paper one by one IMPORTANT Do not pull the paper forcibly This machine has no face up output tray Remove the delivered paper with your hand Do not place an object in front of the face up paper output to prevent a paper jam CHAPTER Document Requirements 3 1 3 Document Handling This chapter describes the typ
89. sconnect the power cord and reconnect it correctly after a minute or more See Connect the power cord in the Set Up Sheet Nothing appears in the LCD Q Is the power cord plugged in securely A Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more See Connect the power cord in the Set Up Sheet If the LCD remains blank unplug the machine and wait approximately 3 minutes to 5 minutes until the temperature inside the machine lowers then plug it in again If the LCD remains blank unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Q Does the Energy Saver key go off A When the Energy Saver key lights up the energy saver mode activates To restore the machine from the energy saver mode press Energy Saver The letter E and numbers appear in the LCD Q Is the machine working properly A Unplug the machine and wait approximately 3 minutes to 5 minutes then plug it in again If the message is still displayed unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center If You Cannot Solve the Proble
90. shown so that the side with the instructions faces up Do not forcefully move or push the drum protective shutter in any way Storage Precautions WARNING Do not store cartridges or copy paper in places exposed to open ames as this may cause the toner or copy paper to ignite resulting in burns or a re CAUTION Keep cartridges and other consumables out of the reach of children If the contents of these items are ingested consult a physician immediately Instructions Drum protective shutter When to Replace the Cartridge 8 7 Maintenance 8 IMPORTANT Place the cartridge in its protective bag so that the side with the written instructions faces up Then place the bagged cartridge into its shipping box Store the unused cartridge out of direct sunlight For partially used opened cartridges place the cartridge in its protective bag so that the side with the written instructions faces up Then place the bagged cartridge into its shipping box and store it away from direct sunlight Avoid storing the cartridge in front of heaters and humidi ers etc Store it in a location where the temperature does not exceed 104 F 40 C The recommended storage conditions are as follows Temperature 59 F to 81 F 15 C to 27 C Relative Humidity 20 to 80 Do not stand the cartridge on end or turn it upside down Storing Partially Used Cartridges If you remove a cartridge from the machine stor
91. t Area 2 17 Face Down Paper Output Area 2 17 Face Up Paper Output Area 2 18 Chapter 3 Document Handling Document Requirements 3 1 Problem Documents 3 2 Scanned Area of a Document 3 2 Setting Up Documents 3 3 Placing a Document on the Platen Glass 3 3 Positioning Documents 3 3 Loading Documents in the ADF 3 4 The Paper Path of the ADF 3 6 Chapter 4 Printing from Your Computer Before Printing 4 1 Printing Documents 4 3 Canceling Printing
92. the USB Universal Serial Bus cable b b b b Telephone line jack Connect the telephone cable Only for the MF5550 model c c c c External device jack Connect an external device Only for the MF5550 model d d d d Face up cover Open it when you output paper face up or remove jammed paper e e e e Power socket Connect the power cord f f f f Extension cover Protects paper supply in the cassette from dirt and dust d e f a bc Operation Panel 1 5 Introduction 1 Operation Panel This section describes keys used when making copies scanning and setting the Menu For keys not described here see Chapter 1 Introduction in the Facsimile Guide MF5550 a a a a Alarm indicator Flashes red when the machine has a problem such as a paper jam The error message is displayed in the LCD b b b b COPY key Switches the standby display to the Copy mode c c c c FAX key Switches the standby display to the Fax mode d d d d SCAN key Switches the standby display to the Scan mode and starts scanning e e e e Menu key Customizes the way your machine operates f f f f keys Scroll through the selections so you can see other settings g g g g Enlarge Reduce key Sets an enlargement or reduction ratio of the copy h h h h Exposure key Adjusts the copy exposure i i i i Energy Saver key Sets or cancels the ener
93. the platen glass to position a document If your document conforms to a standard paper size e g LTR or A4 align the document between the appropriate paper size marks If you do not know the size of your document or if your document does not match any of the paper size marks align the center of your document with the mark AB Setting Up Documents 3 4 Document Handling 3 The illustration below shows how to place an LTR size document on the platen glass Loading Documents in the ADF NOTE Make sure there is no document on the platen glass 1 Fan the edges that will feed into the machine rst then tap the edges of multiple page documents on a at surface to even the stack Setting Up Documents 3 5 Document Handling 3 2 Slide the slide guides to the width of the document 3 Load the documents face up in the ADF NOTE For multiple page documents the pages are fed one by one from the top of the stack from the rst page Wait until all pages of your document have been scanned before starting a new job 30 sheets or paper stack within 5 16 8 mm thickness including curled sheets guaranteed or 50 sheets 21 lb 80 g m2 or paper stack within 5 16 8 mm thickness including curled sheets temperature 59 F to 81 F 15 C to 27 C humidity 20 to 80 reference documents can be loaded in the ADF If the documents exceed the capacity of the ADF paper jams may
94. thorized Service Facilities or the Canon Customer Care Center Necklaces and other metal objects Cups vases owerpots and other containers lled with water or liquids CAUTION Do not install the machine in unstable locations such as unsteady platforms or inclined oors or in locations subject to excessive vibrations as this may cause the machine to fall or tip over resulting in personal injury Never block the ventilation slots and louvers on the machine These openings are provided for proper ventilation of working parts inside the machine Blocking these openings can cause the machine to overheat Never place the machine on a soft surface such as a sofa or rug xiv Do not install the machine in the following locations A damp or dusty location A location near water faucets or water A location exposed to direct sunlight A location subject to high temperatures A location near open ames A location near devices that contain magnets or generate magnetic elds such as speakers Avoid poorly ventilated locations During use the machine generates ozone However the amount of ozone generated is not enough to affect the human body Nevertheless if the machine is used for a prolonged period of time in a poorly ventilated room or when making a large quantity of prints be sure to ventilate the room to make the working environment as comfortable as possible Make sure the machine is approxim
95. to receive your free eight cartridge collection box When to Replace the Cartridge 8 10 Maintenance 8 Option A 2 Multiple Box Return We encourage you to use this option as a more ef cient way to ship cartridges Complete Option A 1 Bundle multiple cartridge boxes together securely with tape Please be sure that the shipment does not exceed UPS speci cations Maximum weight 70 lb 31 8 kg Maximum length 108 2 743 mm Maximum girth length 2 width 2 height 130 3 302 mm If your shipment exceeds the above limits please call 1 800 OK CANON for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty When to Replace the Cartridge 8 11 Maintenance 8 Shipping Apply the UPS authorized returning label provided in this guide Residents of Alaska and Hawaii Do not use the UPS authorized returning label For Alaska and Hawaii Canon set up alternative mail service with the U S Postal Service Please call 1 800 OK CANON to receive U S Postal Service merchandise returning label Option A UPS Pick up Give the shipment to your UPS driver when you receive your next regular delivery or Take the shipment to your local UPS receiving point Option B MBE Drop off Take the shipment to a participating M
96. ts Even after entering the copy ratio you can press or to adjust the copy ratio To increase the copy ratio press To decrease the copy ratio press 4 Press Set NOTE Enlarging or reducing using a custom copy ratio is not available with the 2 on 1 copy function To reset the copy ratio press Enlarge Reduce or to select lt 100 gt press Set 8 0 L T R T E X T Ex 01 Improving Copied Image 5 8 Copying 5 Improving Copied Image Adjusting the Image Quality Resolution You can adjust image quality to the appropriate level best suited for a document with text or photos Three modes are available for adjusting the image quality 1 Press Image Quality 2 Press or to select the image quality You can select from the following lt TEXT gt for text only documents lt PHOTO gt for photographs lt TEXT PHOTO gt for documents with text and photographs 3 Press Set 10 0 L T R P H O T O Ex 01 Improving Copied Image 5 9 Copying 5 Adjusting the Exposure Density You can adjust the copy exposure automatically or manually according to how light or dark your document is 1 Press Exposure 2 Press or to select the exposure mode Adjusting manually Select lt MANUAL gt press Set Press or to adjust the exposure press Set For a lighter exposure press

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