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Intel SE7520AF2 Motherboard

1. Recovery Boot TP00809 Figure 3 Configuration Jumper Location Table 2 Configuration Jumper J1D1 Pins What happens at system reset 1 2 BMC Control These pins should be jumpered for normal operation Jumper Name CMOS Clear Force Erase If these pins are jumpered the CMOS settings will be cleared on the next reset These pins should not be jumpered for normal operation Password Clear Protect These pins should be jumpered for normal operation Erase If these pins are jumpered administrator and user passwords will be cleared on the next reset These pins should not be jumpered for normal operation Recovery Boot Normal Boot These pins should be jumpered for normal operation Recovery Boot If these pins are jumpered the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a bootable recovery device This jumper is typically used when the BIOS has become corrupted These pins should not be jumpered for normal operation Intel Server Board SE7520AF2 User Guide 5 Server Board Features Back Panel Connectors B A 35000 NG 9 ed E L TP00663 A USB 1 2 3 D Video B Mouse top Keyboard bottom E NIC 2 1 GB C Serial A F NIC 1 1 GB Figure
2. 6 Align the pins of the processor with the socket and insert the processor into the socket amp NOTE Make sure the alignment triangle mark and the alignment triangle cutout align correctly TP00727 Figure 10 Inserting Processor 14 Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades 7 Lower the socket lever completely O TP00728 Figure 11 Closing Socket Lever Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades Installing the Heat Sink s The heat sink has Thermal Interface Material TIM located on the bottom of it Use caution when you unpack the heat sink so you do not damage the TIM Set the heat sink over the processor lining up the four captive screws with the four posts surrounding the processor Loosely screw in the captive screws on the heat sink corners in a diagonal manner Do no fully tighten one screw before tightening another Gradually and equally tighten each captive screw until each is firmly tightened TP00657 Figure 12 Installing Heat Sink Removing a Processor DIS ES D 10 11 12 Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the server s cover Unplug the processor fan cable from the server board Loosen the four captive screws on the corners of the heat
3. Clearing the CMOS Setup Menus Each BIOS Setup menu page contains a number of features Except for those features that are provided only to display automatically configured information each feature is associated with a value field that contains user selectable parameters These parameters can be changed if the user has adequate security rights If a value cannot be changed for any reason the feature s value field is inaccessible Table 4 describes the keyboard commands you can use in the BIOS Setup menus Intel Server Board SE7520AF2 User Guide 23 Server Utilities Table 4 Keyboard Commands Press lt F1 gt F5 F6 lt Enter gt lt Esc gt lt F9 gt lt F10 gt 24 Description Help Pressing F1 on any menu invokes the general Help window The left and right arrow keys are used to move between the major menu pages The keys have no affect if a submenu or pick list is displayed Select Item up The up arrow is used to select the previous value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Select Item down The down arrow is used to select the next value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Change Value The minus key or the F5 function key is used to change the value of the current item to the previous value This key scrolls through the values in the as
4. viii EZKE E IEMESLA o ATENA EEE REEE 2 Resource CD OE F1 5k http support intel com support motherboards server safecert htm A Intel Server Boards and Server Chassis Safety Information Intel R ERE L Z ER EN o Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez vous sur le site http support intel com support motherboards server safecert htm CONSIGNES DE S CURIT Lorsque vous ouvrez le bo tier pour acc der l int rieur du syst me suivez les consignes suivantes 1 Mettez hors tension tous les p riph riques connect s au syst me 2 Mettez le syst me hors tension en mettant l interrupteur g n ral en position OFF bouton poussoir 3 D branchez tous les cordons d alimentation c a du syst me et des prises murales 4 Identifiez et d branchez tous les c bles reli s aux connecteurs d E S ou aux acc s derri re le syst me 5 Pour pr venir les d charges lectrostatiques lorsque vous touchez aux composants portez une bande antistatique pour poignet et reliez la la masse du syst me toute surface m tallique non peinte du bo tier 6 Ne faites pas fonctionner le syst me tandis que le bo tier est ouvert Le microprocesseur et le dissipateu
5. DIMM Sockets left to right DIMM4A DIMM4B DIMM3A DIMM3B DIMM2A DIMM2B DIMM1A DIMM1B CPU1 Fault LED Server Board Features GG EE CC T lt xs lt c GC DD EE FF GG HH CPU1 Fan Header CPU2 Fault LED CPU2 Fan Header CPU1 Socket CPU2 Socket SATA A1 Header SATA A2 Header Intel Management Module Connector ATA 100 Connector Floppy Connector System Fan 1 Header System Fan 2 Header System Fan 3 Header System Fan 4 Header USB 4 5 Header Battery HSBP B Header TP00808 JJ KK LL MM NN 00 PP QQ RR SS TT UU VV HSBP A Header Front Panel Control LED Header SCSI Channel A Header IPMB Header Intel RAID Activation Key Socket SCSI Channel B Header PCI Slot 4 PCI Express x8 PCI Slot 3 PCI Express x4 RAID DIMM Socket PCI Slot 1 PCI X 64 bit 133 MHz Front Panel Header Jumper Block HDD LED Header Chassis Intrusion Header WW OEM RMC Header XX YY Serial B Header ICMB Header Figure 2 Server Board Connector and Header Locations Intel Server Board SE7520AF2 User Guide Server Board Features Configuration Jumpers JiDT cmos CLEAR BMC Control E Force Erase PASSWORD CLEAR Protect Erase RECOVERY BOOT Normal Boot
6. 8 621 33104691 not toll free Singapore 65 6213 1311 Philippines 1 800 1 651 0117 India 0006517 2 68303634 Thailand 1 800 631 0003 manual toll free From India you need an IDD equipped Vietnam 632 6368416 IDD via Philippines telephone Taiwan 2 2545 1640 Myanmar 63 2 636 9796 via Philippines Cambodia 63 2 636 9797 via Philippines 45 In Japan 0120 868686 Domestic 81 298 47 0800 outside country In Latin America Brazil 001 916 377 0180 Contact AT amp T USA at 001 800 462 628 4240 Once connected dial 800 843 4481 Contact AT amp T USA at 01 800 9110010 Once connected dial 800 843 4481 Contact AT amp T USA at 0 8000 114 114 Once connected dial 800 843 4481 Contact AT amp T USA at 00 800 001 0109 Once connected dial 800 843 4481 Chile Easter Island Contact AT amp T USA at 800 800 311 Once connected dial 800 843 4481 Chile Mainland and Juan Contact AT amp T USA at 800 225 288 Once connected dial 800 843 4481 Mexico Colombia Costa Rica Panama Ecuador Andimate Ecuador Pacifictel Guatemala Venezuela Argentina Paraguay Peru Uruguay Contact AT amp T USA at 1 999 119 Once connected dial 800 843 4481 Contact AT amp T USA at 1 800 225 528 Once connected dial 800 843 4481 Contact AT amp T USA at 99 99 190 Once connected dial 800 843 4481 Contact AT amp T USA at 0 800 2255 288 Once connected dial 800 843 4481 Contact AT amp T USA at 0 8
7. O port area Serial A One serial port header to provide a second optional serial port Serial B One IDE connector supporting up to two ATA 100 compatible devices One standard floppy drive interface Integrated onboard ATI Rage XL SVGA video controller 8 MB SDRAM video memory SVGA video port Dual channel LSI Logic 53C1030 Ultra320 wide SCSI controller Two serial ATA 150 ports Supported for entry level RAID functionality LSI Logic integrated mirroring and integrated striping Integrated Intel RAID Controller SROMBU42E through Intel XScale technology Includes support for up to 256 MB of unbuffered DDR333 RAID cache Requires Intel RAID Activation Key and either the Intel Portable Cache Module or one 128 MB DDR333 memory DIMM See ROMB battery backup unit support below LSI Logic integrated mirroring and integrated striping ROMB battery backup unit support Requires the Intel Portable Cache Module accessory kit or one 128 MB DDR333 memory DIMM Continued Intel Server Board SE7520AF2 User Guide Server Board Features Table 1 Server Board Features continued LAN Dual integrated 10 100 1000 Mb on board Ethernet connectors Two RJ 45 stacked connectors Intel 82546GB Expansion Slots Five full length full height PCI expansion slots 1 Slot 1 PCI X 64 bit 133 MHz Hot Plug capable on Hot Plug SKU only Slot 3 PCI Express x4 Hot Plug capable on Hot Plug SKU only Slot 4 PCI Express x8 H
8. Opening Socket Lever Ligaer er are a 14 Figure 1O Inserting POCOS OM risina enana a aa 14 Figure 11 Closing Socket LEVER aa a it Aa 15 Figure 12 Installing Heat Sink nenne ee dithen 16 Figure 13 Removing the PCI Air Duct sise 17 Figure 14 PCI Hot plug LEDs at Rear of Chassis 18 Figure 15 Installingsa POCA ana ar Re 19 Figure 16 Replacing the Backup Battery ss 21 Figure 17 Password Clear Jumper sise 26 Figure 18 Clearing the CMOS Jumper sise 27 Tables Table 1 Server Board Features ee 2 Table 2 Configuration Jumper J1D1 ra serenade amtet 5 Tables NG LEEDS sene 6 Table 4 Keyboard Command ga pana aii 24 Table 5 Resetting the System ua aa aaa en 34 Table 6 LED Descriptions ud Pene ee 42 Table 7 Boot Block Error Beep CodeS ne kn 43 Table 8 POST Error Beep Codes ann Se Gene RENE 44 Table 9 Troubleshooting BIOS Beep Codes 44 Intel Server Board SE7520AF2 User Guide xiii Server Board Features 1 Server Board Features This chapter briefly describes the main features of the Intel Server Board SE7520AF2 This chapter provides a photograph of the product a list of the server board features and diagrams showing the location of important components and connections on the server board Two versions of this server board are manufactured One version provides PCI hot plug support that allows you to remove PCI cards from the system without removing the syst
9. and it is blue for slots that are not hot pluggable under any circumstances Hot plug systems only when performing a hot removal place the hot plug curtains on each side of the card to be removed to prevent accidental contact with adjoining live cards If removing a card from the system pull up on the card to remove it Insert the PCI card into the PCI slot on the server board See letter C in Figure 15 In a hot plug system stand the hot plug curtains on each side of the card to be installed and insert the card between them to prevent accidental contact with adjoining live cards Press firmly on the top edge of the riser card until it is fully seated Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades JAN CAUTION Press the riser card straight down into the slot Tipping it in the slot while installing it may damage the riser card or slot 10 Push the rocker switch up to secure the PCI card into place See letter D in Figure 15 11 If you needed to remove the PCI add in card retainer to remove or install a full length card reinstall it See letter A and letter E in Figure 15 See your server chassis documentation for additional instructions on adding the PCI add in card retainer Bf TO Al RE Figure 15 Installing a PCI Card 12 Hot plug systems only Store the PCI curtains inside the chassis along the side of the power su
10. in case a DIMM fails Intel Server Board SE7520AF2 User Guide 7 Server Board Features With memory mirroring the system maintains two copies of all data in the memory subsystem If a DIMM fails the data is not lost because the second copy of the data is available from the mirrored DIMM The system will not fail due to memory error unless both the primary and the mirrored copy of the data become corrupt at the same time In a mirrored system the maximum usable memory is one half of the installed memory with a minimum of four DIMMs installed Since the data is duplicated across DIMMs it means that up to four DIMMs are actively in use at any one time If eight 2 GB DIMMs are installed the maximum usable memory is 8 GB The remaining four 2 GB DIMMs are used for mirroring Three methods for memory mirroring are available Four identical DIMMs are used in DIMM sockets 1A 2A 1B and 2B If the DIMM in socket 1B fails the DIMM in socket 2A takes over If the DIMM in socket 1A fails the DIMM in socket 2B takes over See Figure 5 Six DIMMs are used with identical DIMMs in sockets 1A and IB and with identical DIMMs in sockets 2A 2B 3A and 3B See Figure 6 If the DIMM in socket 1A fails the DIMM in socket 1B takes over If the DIMM in socket 2B fails the DIMM in socket 3A takes over If the DIMM in socket 2A fails the DIMM in socket 3B takes over Fight DIMM population with identical devices in DIMM Bank 1 and Bank 2 and identica
11. off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord from the server 4 Remove the server cover and locate the DIMM sockets see Figure 8 TP00811 Figure 8 Installing Memory 5 Make sure the clips at each end of the DIMM socket s are pushed outward to the open position 6 Holding the DIMM by the edges remove it from its anti static package 7 Position the DIMM above the socket Align the small notch in the bottom edge of the DIMM with the key in the socket see inset in Figure 8 8 Insert the bottom edge of the DIMM into the socket 9 When the DIMM is inserted push straight down on the top edge of the DIMM until the retaining clips snap into place Make sure the clips are firmly in place 10 Replace the server s cover and reconnect the AC power cord 12 Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades Removing DIMMs To remove a DIMM follow these steps Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the server s cover Open the retaining clips at each end of the socket The DIMM lifts from the socket Reinstall and reconnect any parts you removed or disconnected to r
12. running correctly sometimes indicate equipment failure However they can also be caused by file corruption or changes to the software configuration Check the following Q If you are running the software from a diskette CD ROM or DVD ROM try a different diskette Q Uninstall and reinstall the software Make sure all necessary files are installed O If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures Q If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands 33 Troubleshooting amp NOTE Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord Devices are not Recognized under Device Manager Windows Operating System The Windows operating systems do not include all of the drivers for the Intel chipsets onboard NICs and other components See Additional Information and Software for a link t
13. selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values Save and Exit Pressing F10 causes the following message to appear Setup Confirmation Save Configuration changes and exit now Yes NO If Yes is selected and the Enter key is pressed all changes are saved and Setup is exited If No is selected and the Enter key is pressed or the ESC key is pressed the user is returned to where they were before F10 was pressed without affecting any existing values Intel Server Board SE7520AF2 User Guide Upgrading the BIOS 4 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory The code and data in the upgrade file include the following On board system BIOS including the recovery code BIOS Setup Utility and strings On board video BIOS SCSI BIOS and other option ROMs for devices embedded on the server board OEM binary area Microcode A means to change the BIOS Language Preparing for the Upgrade The steps below explain how to prepare to upgrade the BIOS including how to record the current BIOS settings and how to obtain the upgrade utility amp NOTE In the unlikely event that a BIOS error occurs during the BIOS update process a recovery process will need to be followed to return the system to service See Additional Information and
14. the region s in which the product is sold To help ensure EMC compliance with your local regional rules and regulations before computer integration make sure that the chassis power supply and other modules have passed EMC testing using a server board with a microprocessor from the same family or higher and operating at the same or higher speed as the microprocessor used on this server board The final configuration of your end system product may require additional EMC compliance testing For more information please contact your local Intel Representative This is an FCC Class A device Integration of it into a Class B chassis does not result in a Class B device Product Regulatory Compliance Intended Application This product was evaluated as Information Technology Equipment ITE which may be installed in offices schools computer rooms and similar commercial type locations The suitability of this product for other product categories and environments such as medical industrial telecommunications NEBS residential alarm systems test equipment etc other than an ITE application may require further evaluation This is an FCC Class A device Integration of it into a Class B chassis does not result in a Class B device Product Safety Compliance UL60950 CSA 60950 USA Canada EN60950 Europe IEC60950 International CB Certificate amp Report IEC60950 report to include all country national deviations GOST R
15. this Document or Software Intel Server Board SE7520AF2 Technical Product Specification Intel Server Board SE7520AF2 Quick Start User s Guide in the product box or online at http support intel com support motherboards server sb CS 012985 htm http support intel com design servers smarttool index htm Spares and Configuration Guide Tested Hardware Operating Systems List Reference Chassis List Supported Processors Tested Memory List Power Budget Tool Intel Server Management Software Driver for an extensive list of drivers available Operating System Driver for operating system drivers Download Finder Intel Server Board SE7520AF2 User Guide Preface Safety Information WARNING Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region s in which the product is sold Emissions Disclaimer To ensure EMC compliance with your local regional rules and regulations the final co
16. your settings and exit Setup Clearing the Password 26 If the user or administrator password s is lost or forgotten moving the Password Clear jumper into the erase position removes both passwords The Password Clear jumper must be restored to its original position before a new password s can be set The password clear jumper is located on jumper block J1D1 1 2 3 Power down the system and disconnect the AC power Open the server chassis Move the jumper from pins 5 and 6 to the Erase position covering pins 6 and 7 as indicated in the following diagram J1DI cyos CLEAR F BMC Control Force Erase PASSWORD _ CLEAR t Protect Erase RECOVERY BOOT Normal Boot Recovery Boot O TP00817 Figure 17 Password Clear Jumper Intel Server Board SE7520AF2 User Guide Upgrading the BIOS Reconnect the AC power and power up the system Power down the system and disconnect the AC power Return the Password Clear jumper to the original location covering pins 5 and 6 Close the server chassis au Clearing the CMOS If you are not able to access the BIOS setup screens the Clear CMOS jumper will need to be used to reset the configura
17. 00 222 1288 Once connected dial 800 843 4481 001 916377 0114 001 916 377 0114 001 916 377 0114 For an updated support contact list see http www intel com support 9089 htm 46 Intel Server Board SE7520AF2 User Guide Intel Server Issue Report Form Intel Server Issue Report Form amp NOTE An on line automatic submission version of this form is available at http support intel com support motherboards server SE7520AF2 For the fastest service please submit your form via the Internet Date Submitted Company Name Contact Name Email Address Intel Server Product Priority Critical Hot High Low Brief Problem Description Provide a brief description below See the last page for space to include a detailed problem description Board Chassis Information Baseboard Revision PBA Baseboard Serial Number CPU1 Speed Stepping Spec CPU2 Speed Stepping Spec System BIOS Version HSC Firmware Version Chassis Model O Intel SC5300 Base O Intel SC5300LX O Other Vendor Model Board Accessories Installed O PCI Hot plug Light Pipe O RAID Enabling Accessory O RAID Battery Backup Unit O Intel Management Module Advanced or Professsional specify DIMM Configuration DIMM1A MB Vendor part number DIMM1B MB Vendor part number DIMM2A MB Vendor part number DIMM2B MB Vendor part number DIMM3A MB Vendor part number DIMM3B MB Vendor part number DIMM4
18. 4 Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information Table 3 NIC LEDs LED Color LED State Description Off No network connection is in place Left LED Solid Green Network connection is in place Blinking Green Transmit receive activity Off 10 Mbps connection if left LED is on or blinking Right LED Solid Green 100 Mbps connection Solid Amber 1000 Mbps connection NOTE Hot plug SKU only If the PCI Hot plug board and the Intel Server Chassis SC5300 PCI Hot Plug Upgrade kit are installed the LEDs in the I O port area provide attention information for PCI slots 1 3 4 and 5 6 Intel Server Board SE7520AF2 User Guide Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage your system must meet the minimum requirements outlined below For a list of qualified components see the links under Additional Information and Software Depending on accessory components selected your server system may have additional requirements not listed here For example to use the integrated Intel RAID Controller SROMBAUE option you must purchase and install both the Intel RAID Activation Key and one DDR333 128 MB DIMM or the Intel Portable Cache Module The documentation provided with these accessories outlines the hardware requirements and dependencies to install them Processor Up to two Intel Xeon processors can be us
19. 50377 92 Listed on one System License Russia Belarus License Listed on System License Belarus CE Low Voltage Directive 73 23 EEE Europe IRAM Certification Argentina Product EMC Compliance Class A Compliance FCC ICES 003 Emissions USA Canada Verification CISPR 22 Emissions International EN55022 Emissions Europe EN55024 Immunity Europe 39 Regulatory and Certification Information CE EMC Directive 89 336 EEC Europe VCCI Emissions Japan AS NZS 3548 Emissions Australia New Zealand BSMI CNS13438 Emissions Taiwan GOST R 29216 91 Emissions Listed on one System License Russia GOST R 50628 95 Immunity Listed on one System License Russia Belarus License Listed on one System License Belarus RRL MIC Notice No 1997 41 EMC amp 1997 42 EMI Korea Certifications Registrations Declarations UL Certification or NRTL US Canada CE Declaration of Conformity CENELEC Europe FCC ICES 003 Class A Attestation USA Canada C Tick Declaration of Conformity Australia MED Declaration of Conformity New Zealand BSMI Certification Taiwan GOST Listed on one System License Russia Belarus Listed on one System License Belarus RRL Certification Korea Ecology Declaration International 40 Intel Server Board SE7520AF2 User Guide Regulatory and Certification Information Product Regulatory Compliance Markings The Intel Server Baseboard bears the foll
20. A MB Vendor part number DIMM4B MB Vendor part number 47 Operating System Information Operating System Intel Server Issue Report Form Version Service Pack Peripheral Information Check each box below that is used and provide the requested information Peripheral Card or Peripheral Description Driver Revision m PCI X Slot 1 m RAID DIMM Slot 2 O PCI Express Slot 3 O PCI Express Slot 4 m PCI X Slot 5 m PCI X Slot 6 Video O On Board Video I Add in Video NIC O On Board NIC1 10 100 1000 Mb O On Board NIC2 10 100 1000Mb Hard Drive Information O IDE Make Model Firmware Revision of drives installed O SCSI of drives installed Make Model Firmware Revision O SATAI Hof drives installed Make Model Firmware Revision 48 1 0 Base FW Rev Address Intel Server Issue Report Form Complete Problem Description In the space below provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found Please also include any details on troubleshooting already done 49
21. Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cards and see if video returns If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them If you are using an add in video controller board do the following 1 2 3 4 Verify that the video works using the onboard video controller Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for he
22. CPU 1 amp 2 Fault 5v Standby Power LED Hot plug PCI Power hot plug PCI system only Function Aid in server identification from the back panel Visible fault warning Front panel Identify failing memory module Display boot 80 POST code Warn on fan failure Identify fan failure Identify processor failure Identify 5v standby power on state Identify the power state of the system Identify the power state for the hot plug PCI slot Location Front panel and board rear left corner Front panel and board rear left corner Front panel and board left side Inside the system at the front of each DIMM socket Left rear of board Front center board Front center board 1 behind processor socket Front left board Front Panel Inside the system at the front of PCI slots 1 3 4 and 5 Color Blue Green or Amber Green Amber Each LED can be Off Green Amber Red Amber Amber Amber Amber Green Green Description On Server identification enabled On No Fault Green Blink degraded Amber critical error or non recoverable Amber blink non critical Blinking Activity On Fault See the POST code table On Fault On Fault On Fault On 5v standby power on Off Power is off off or S5 On Power on or S0 Slow Blink Low power state S1 S3 On Power is on to the PCI slot DO NOT REMOVE THE PCI CAR
23. D Off Power is off to the associated PCI slot Blinking Slot is transitioning between on and off DO NOT REMOVE THE PCI CARD 35 Troubleshooting LED Name Hot plug PCI Attention hot plug system PCI only Function Location Color Description Indicates a fault Inside the system Amber Off Slot and card are condition has occurred at the front of PCI functioning without error slots 1 3 4 and 5 On A failure has At the rear of the occurred chassis visible from Blinking Slot needs the exterior of the attention system only if the hot plug PCI light pipe kit is installed BIOS POST Beep Codes The table below lists the POST error beep codes Prior to system video initialization the BIOS uses these beep codes to inform users of error conditions The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system Please note that not all error conditions are supported by BIOS beep codes Boot Block Error Beep Codes Table 7 Boot Block Error Beep Codes Number of Beeps Description 1 Insert diskette in floppy drive A 2 AMIBOOT ROM file not found in root directory of diskette in drive A 3 Base Memory error 4 Flash Programming successful 5 Floppy read error 6 Keyboard controller BAT command failed 7 No Flash EPROM detected 8 Floppy controller failure 9 Boot Block BIOS checksum error 10 Fl
24. Intel Server Board SE7520AF2 User Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Order Number C63389 003 Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system integrator that chooses not t
25. Software for a link to necessary software and instructions Recording the Current BIOS Settings 1 Boot the computer and press lt F2 gt when you see the message Press lt F2 gt Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program amp NOTE Do not skip step 2 You will need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive See Download Finder for the update software amp NOTE Review the instructions and release notes that are provided in the Readme file distributed with the BIOS image file before attempting a BIOS upgrade The release notes contain critical information regarding jumper settings specific fixes or other information to complete the upgrade Intel Server Board SE7520AF2 User Guide 25 Upgrading the BIOS Upgrading the BIOS Follow the instructions in the Readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade gt NOTES Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save
26. a ha estado en funcionamiento el microprocesador y el disipador de calor pueden estar a n calientes Tambi n conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes Por ello se recomienda precauci n y el uso de guantes protectores AVVERTENZA Italiano PASSI DI SICUREZZA Qualora si rimuovano le coperture del telaio per accedere all interno del sistema seguire i seguenti passi 1 Spegnere tutti i dispositivi periferici collegati al sistema 2 Spegnere il sistema usando il pulsante spento acceso dell interruttore del sistema 3 Togliere tutte le spine dei cavi del sistema dalle prese elettriche 4 Identificare e sconnettere tutti i cavi attaccati ai collegamenti I O od alle prese installate sul retro del sistema 5 Qualora si tocchino i componenti proteggersi dallo scarico elettrostatico SES portando un cinghia anti statica da polso che attaccata alla presa a terra del telaio del sistema qualsiasi superficie non dipinta 6 Non far operare il sistema quando il telaio senza le coperture Se il sistema stato a lungo in funzione il microprocessore e il dissipatore di calore potrebbero essere surriscaldati Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio E consigliabile l uso di guanti di protezione Intel Server Board SE7520AF2 User Guide ix Contents Contents 1 Server Board FO AUS LL 1 Connector and H
27. ash Erase error 11 Flash Program error 12 AMIBOOT ROM file size error 13 BIOS ROM image mismatch file layout does not match image present in flash device 1 long beep Insert diskette with AMIBOOT 001 File for Multi Disk Recovery 36 Intel Server Board SE7520AF2 User Guide Troubleshooting POST Error Beep Codes The following table lists POST error beep codes Prior to system Video initialization BIOS uses these beep codes to inform users on error conditions Table 8 POST Error Beep Codes Number of Beeps Description Memory refresh timer error Parity error in base memory first 64 KB block Base memory read write test error Motherboard timer not operational Processor error 8042 Gate A20 test error cannot switch to protected mode General exception error processor exception error Display memory error system video adapter ROM checksum error CMOS shutdown register read write error gt 0 CO NI a AJ O R O Cache memory test failed Troubleshooting BIOS Beep Codes Table 9 Troubleshooting BIOS Beep Codes Number of Beeps Troubleshooting Action 1 20r3 Reseat the memory or replace with known good modules 4 7 9 11 Fatal error indicating a serious problem with the system Consult your system manufacturer Before declaring the motherboard beyond all hope eliminate the possibility of interference by a malfunctioning add in card Re
28. ct and product diagrams to help you identify components and their locations Chapter 2 provides instructions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the memory processor and the battery among other components Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Intel Server Board SE7520AF2 Technical Product Specification Chapter 4 provides troubleshooting information In this chapter you will find BIOS error messages and POST code messages You will also find suggestions for performing troubleshooting activities to identify the source of a problem Product Accessories This server board is compatible with the following Intel Server Chassis Intel Server Chassis SC5300 Intel Server Chassis SC5300BRP Intel Server Chassis SC5300LX You may need or want to purchase one or more of the following accessory items for your server Intel RAID Activation Key Intel Portable Cache Module battery back up unit with 128MB ECC DDR333 Intel Server Management Module Professional Edition Intel Server Management Module Advanced Edition Processor s DDR2 400 s
29. each the DIMM sockets Replace the server s cover and reconnect the AC power cord 2 ADA OA Installing or Replacing the Processor A NOTES Use the instructions provided below to install or replace a processor instead of using the instructions that came with the processor A CAUTIONS Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See Supported Processors ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Intel Server Board SE7520AF2 User Guide Holding the DIMM by the edges lift it from the socket and store it in an anti static package Hardware Installations and Upgrades Installing the Processor To install a processor follow these instructions Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server s cover and locate the processor sockets Locate the processor socket and raise the socket handle completely see Figure 9 ap wON Pr TP00726 Figure 9 Opening Socket Lever
30. eader LocationS rransnnvnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnen 4 Configuration Jumpers a u nen 5 Back Panel Connectors mi ia 6 Hardware Requirements aa nennen 7 2 Hardware Installations and Upgrades ooommmmcccccccnnnnnnnnn 11 Before You BEI neun een 11 Tools and Supplies Needed saisies 11 Installing and REMOVING Memory rsassssanvnnvnnnnnnnnnnnnvnnnnnnennnnnnnnnnnnnnnennnnnnnnnnnnvnnnnnnennnnnnnneeen 11 Installing DIMMS comia 12 Removing DIMMS mic nesu aia haanau bananasnabdani rinek auhani ia anaapa Riinan 13 Installing or Replacing the ProCeSSor wsrunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnen 13 Installing the Processor u nn nn 14 Removing Processor ici as 16 Installing or Removing a PCI Card rnnnnnvvnnnnnnnvnnnnnnnvnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnennnnnnnennnnnnnnen 17 Replacing the Backup Battery cis 20 3 Server AA 23 Using the BIOS Setup Utility u een 23 nm 23 If You Cannot Access Setup u nn ee 23 Setup MenNUS GRAN NAN BAKANTE ABAKA RANA 23 4 Upgrading the BIOS na ee 25 Preparing for the Upgrade cin ANGAS 25 Upgrading the BIOS nnmnnn decos 26 Clearing the Passw rd er 26 Clearing the CMOS ee 27 5 Troubleshooting u 28 Reseltting the System u un ee ee 34 Problems following Initial System Installation 34 First Steps CHEERIISE u 34 Hardware Diagnostic Testing 0000000 innad nnn 35 Verifying Proper Operat
31. ed These must have frequencies starting at 2 8 GHz using the 90 nanometer technology and utilizing an 800 MHz front side bus Previous generations of the Intel Xeon processors are not supported When two processors are installed both must be of identical revision core voltage cache size and bus core speed When a single processor is installed it must be in the socket labeled CPU_1 See Supported Processors System Memory The Intel Server Board SE7520AF2 includes four banks of DIMMs across two channels Channel A consists of DIMMs 1A 2A 3A and 4A Channel B consists of DIMMs 1B 2B 3B and 4B Bank 1 DIMMs 1B and 1A are closest to the edge of the server board DIMMs must be identical within each bank The minimum allowed memory is 256 MB using a single 256 MB DIMM in either DIMM socket 1B or DIMM socket 1A The system operates in single channel when only a single DIMM is installed The maximum allowed usable memory is 16 GB using 2 GB DIMMs DIMMs must meet the following requirements Use only DDR2 400 ECC registered DDR DIMM modules DIMM organization x72 ECC Use 240 pin DIMMs DIMMs of the following size can be used 256 MB 512 MB 1 GB and 2 GB For a complete list of supported memory DIMMs see Tested Memory List The Intel E7520 chipset includes hardware that supports memory mirroring and memory on line sparing Both memory mirroring and memory on line sparing provide a way to prevent data loss
32. em AC power supply The hot plug option may not be available in your geography contact your Intel representative for more details The other version does not provide PCI hot plug features This document describes features of both versions of the server board The differences are called out where they apply The Intel Server Board SE7520AF2 is shown in the following picture 7 345 l tes Figure 1 Intel Server Board SE7520AF2 Intel Server Board SE7520AF2 User Guide 1 Server Board Features Table I summarizes the major features of the server board Table 1 Server Board Features Feature Processors Memory Chipset 1 0 Control Video Hard Disk Drive RAID Description Up to two Intel Xeon processors with an 800 MHz Front Side Bus FSB DDR2 400 MHz compliant registered ECC DIMMs for up to 16 GB of system memory in a dual channel architecture DIMM sockets eight 72 bit 240 pin Supported DIMM sizes 256 MB 512 MB 1 GB 2 GB Dual channel architecture Memory Mirroring and Sparing Intel E7520 chipset Supports 800 MHz Front Side Bus FSB Intel E7520 Memory Controller Hub MCH Intel 6700PHX 64 Bit PCI Hub Intel 82801ER I O Controller Hub5 ICH 5R Super I O controller chip that provides Two stacked and interchangeable PS 2 compatible keyboard mouse ports Three external USB 2 0 ports USB header providing for two additional front panel USB Ports One external serial port on the rear I
33. er your server down and unplug it before attempting to add or remove any of the PCI cards WARNING Do not attempt to hot plug a PCI card without first installing the hot plug kit into a hot plug board If you have the hot plug kit installed you must first remove the PCI slot from service before attempting to remove the card from the slot Failure to remove the slot from service before removing the card system may result in irreversible damage to the PCI card and or to your server board 1 Remove chassis cover See your server chassis documentation for instructions on removing the cover 2 Hot plug systems only If the server is powered on use the hot plug interface utility available through your operating system to remove the slot from service Failure to remove the slot from service before attempting to remove or add a card may result in irreversible damage to the PCI card and or to your server board 3 Remove the PCI air duct from its position over the PCI slots and cards TP00858 Figure 13 Removing the PCI Air Duct Intel Server Board SE7520AF2 User Guide 17 18 Hardware Installations and Upgrades Hot plug systems only Use the hot plug power and attention LEDs at the back of your system or next to the PCI slots inside of the server chassis to ensure it is safe to remove the card The power LED next to a slot for which a card is to be added or removed must be OFF If the power LED i
34. es require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to command the system to boot Before installing a PCI card you should always Q Turn off the server power by using the power button on the front of the system Q Unplug the AC power cord s from the server Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software not the server hardware Faulty equipment is unlikely especially if other software runs correctly Check the following Q Make sure the system meets the minimum hardware requirements for the software See the software documentation Q Make sure the software is properlyinstalled and configured for the system See the software documentation Q Use only an authorized copy Unauthorized copies often do not work Q If you are running the software from a diskette CD ROM or DVD ROM try a different diskette Q Make sure the correct device drivers are installed If the problems persist contact the software vendor s customer service representative Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been
35. evices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide
36. ion of Key System Lights 36 Confirming Loading of the Operating System 36 Specific Problems and Corrective ACTIONS esse 36 Power Light Does Not Light maa AGA SG 36 No Characters Appear on SCreen mrrsswnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnr 37 Characters Are Distorted or Incorrect nes 38 System Cooling Fans Do Not Rotate Properly rrnvvrnnnnnnvvnnnnnnnnvnnnnnnnnvnnnnnnnvnnnnnnnenr 38 Diskette Drive Activity Light Does Not Light sis 38 Intel Server Board SE7520AF2 User Guide xi Contents CD ROM Drive or DVD ROM Drive Activity Light Does Not Light 39 Cannot Connect to a Server nt cee ne tie ieee 39 Problems with NetWork seems 39 System Boots when Installing PCI Card 40 Problems with Newly Installed Application Software 40 Problems with Application Software that Ran Correctly Earlier 40 Devices are not Recognized under Device Manager Windows Operating A een een AA ANA eects 41 Hard Drive s are not Recognized nn 41 Bootable CD ROM Is Not Detected ne 41 LED INformalon maa rear 42 BIOS POST Beep Codes haken 43 Boot Block Error Beep Codes s rrrnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnennnnnnnnvnne 43 POST Error Beep Codes ee 44 BIOS Recovery Beep Codes 2 seele 44 Regulatory and Certification Information s vvnnnnnnnnnnnnnnnnnvvnnnnnnnnnnnnnnnnnnnn
37. irmware and files also update any drivers used for components you have installed in your system such as video drivers network drivers and SCSI drivers Intel provides a package called the Platform Confidence Test that may help with your diagnostics If you are unable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt to reset your system using one of the methods below Table 5 Resetting the System To do this Press Soft boot reset to clear the system memory and reload the operating system lt Ctrl Alt Del gt Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system memory Power off on restarts POST reloads the operating system and halts power to all peripherals Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems with Newly Installed Application Software First Steps Checklist Is AC power available at the wall outlet AC source Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all standoffs in the p
38. ivity Light Does Not Light Check the following a DOO Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the BIOS setup to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled 31 Troubleshooting CD ROM Drive or DVD ROM Drive Activity Light Does Not Light Check the following Q Are the CD ROM DVD ROM drive s power and signal cables properly installed Q Are all relevant switches and jumpers on the drive set correctly Q Is the drive properly configured Cannot Connect to a Server U Make sure the network cable is securely attached to the correct connector at the system back panel O Try a different network cable O Make sure you are using the correct and the current drivers See Additional Information and Software for a link to the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed If you are directly connecting two server
39. l devices in Bank 3 and Bank 4 DIMMs 1A 1B 2A 2B must be identical and DIMMs 3A 3B 4A 4B must be identical See Figure 7 If the DIMM in socket 1B fails the DIMM in socket 2A takes over If the DIMM in socket 1A fails the DIMM in socket 2B takes over If the DIMM in socket 3B fails the DIMM in socket 4A takes over If the DIMM in socket 3A fails the DIMM in socket 4B takes over Ka Lo Lo fe GEN a Y Y Es Y h AE NN Los ne p iolio o D D DD D D D D D D D D pl paja pa pla jt Mimi mim Mim Mim M mim mM M M Mim Mmmm Mim M M MMM mM M M Mim 41141313 1 1 alla 22111117 3113 111 AllB A B A B Alle A B A B A B A B MCH MCE MCH E eae ae EEE er Lan Empty Empty Mirror Primary Empty Mirror Primary Primary Mirror Primary Mirror Primary Mirror Figure 5 Four DIMM Memory Figure 6 Six DIMM Memory Figure 7 Eight DIMM Memory Mirroring Mirroring Mirroring 8 Intel Server Board SE7520AF2 User Guide Server Board Features For memory on line sparing one DIMM per channel is used as the memory spare If a DIMM begins to fail the content of the failing DIMM is copied to the spare DIMM in that channel When all of the data is copied to the s
40. l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible for ensuring compliance of the modified product All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception ICES 003 Canada Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le Ministre Canadian des Communications English translation of the notice above This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Ca
41. lp Intel Server Board SE7520AF2 User Guide Troubleshooting Characters Are Distorted or Incorrect Check the following a a a Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installed Does this video monitor work correctly if plugged into a different system System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly it is an indication of possible system component failure Check the following a Oooo Ooo O O Is the power on light lit If not see Power Light Does Not Light If your system has LED lights for the fans is one or more of these LEDs lit Are any other front panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeds increased in RPM in response to an overheating situation Have your fans speeded up in response to a fan that has failed Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the both the front panel board and to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way Diskette Drive Act
42. move all expansion cards except the video adapter If beep codes are generated even when all other expansion cards are absent consult your system manufacturer s technical support If beep codes are not generated when all other expansion cards are absent one of the add in cards is causing the malfunction Insert the cards back into the system one at a time until the problem happens again This will reveal the malfunctioning add in card 8 If the system video adapter is an add in card replace or reseat the video adapter If the video adapter is an integrated part of the system board the board may be faulty BIOS Recovery Beep Codes In the case of a Bootblock update where video is not available for text messages to be displayed speaker beeps are necessary to inform the user of errors For beep codes associated with a Bootblock update refer to the Intel Server Board SE7520AF2 Technical Product Specification 37 Regulatory and Certification Information Regulatory and Certification Information WARNING To ensure regulatory compliance you must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in
43. nadian Department of Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance VCCI Japan DREG HHLBRESERRSAEMHBMS VCCI DEE KES lt SIFTABHRENKETT CORB RERKCEHF DE AMELTUETH CORMINTIAPTLES ay MERIC T WASHES SMB FHMOFCEPHVET RRA IC gt TIELLDUIMUE LTTFEL 42 Intel Server Board SE7520AF2 User Guide Regulatory and Certification Information English translation of the notice above This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI from Information Technology Equipment If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual BSMI Taiwan The BSMI Certification Marking and EMC warning is located on the outside rear area of the product EE EAS EE FR an gt TE ERTER ERE gt TRER ERATIS Se FAES KARA SHAR RRL Korea Following is the RRL certification information for Korea 1 21 gt ea 2 ISHS mic I 3 SUE na ye om i MEDAN 5 H R GERT English translation of the notice above Type of Equipment Model Name On License and Product Certification No On RRL certificate Obtain certificate from local Intel representa
44. nfiguration of your end system product may require additional EMC compliance testing For more information please contact your local Intel Representative See Regulatory and Integration Information for product safety compliance and EMC regulatory compliance information This is an FCC Class A device Integration of it into a Class B chassis does not result in a Class B device Intended Uses This product was evaluated as Information Technology Equipment ITE which may be installed in offices schools computer rooms and similar commercial type locations The suitability of this product for other product categories and environments such as medical industrial telecommunications NEBS residential alarm systems test equipment etc other than an ITE application may require further evaluation EMC Testing Before computer integration make sure that the chassis power supply and other modules have passed EMC testing using a server board with a microprocessor from the same family or higher and operating at the same or higher speed as the microprocessor used on this server board Intel Server Board SE7520AF2 User Guide V Preface Warnings System power on off The power button DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions d
45. nnen 45 Product Regulatory Compliance uunsnnuunennnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 45 Product Safety Compliance 45 Product EMC Compliance Class A Compliance 45 Certifications Registrations Declarations rrnnnvnnnnnnnnvvnnnnnnnnvnnnnnnnnvnnnnnnnennnnnnneer 46 Product Regulatory Compliance Markings s rrrnnnvvnnnnnnvvnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnennnnnnneen 47 Electromagnetic Compatibility Notices nee 47 FCC Verification Statement USA arrrnnnnnnvvnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnennnnnnnnvnnr 47 IGES 003 Gatiadal vanene 48 Europe CE Declaration of Conformity sise 48 VEG GUAR ANN eee 48 BSMI Tawa N scsi ae rAr aeee aa eE aeaa Saa aa aaaea aaa aeaa aa E ARAE NEEESE 49 E A 9 EA T 49 CNGA CCC Chin 222 49 Intel Server Issue Report FOrm rvrnvrnnranrnnvnnvnnnnnnrnnesnvrnvrnnvsnvrnnsnnnsnssnernesnnn 53 xii Intel Server Board SE7520AF2 User Guide Contents Figures Figure 1 Intel Server Board SET520AP 2s nn ANR orne ad 1 Figure 2 Server Board Connector and Header Locations 4 Figure 3 Configuration Jumper Location u ee 5 Figure 4 Back Panel Connectors aaa aaa ee 6 Figure 5 Four DIMM Memory Mirroring ss 8 Figure 6 Six DIMM Memory Mirroring ss 8 Figure 7 Eight DIMM Memory Mirr fing 2 ueea ea 8 Figure 8 Installing Memo 12 Figure 9
46. o the current drivers and chipset files Hard Drive s are not Recognized Check the following Q Make sure the drive is not disabled in BIOS Setup Q Make sure the drive is connected correctly and that is plugged into the power supply U Make sure the drive is compatible See Additional Information and Software for a link to the tested drives Q Make sure you have not exceeded the power budget for the server See Additional Information and Software for a link to software to check your power budget Q If using SCSI drives verify that each SCSI ID number is unige on the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives U If using IDE drives verify that the master slave settings are set correctly See your drive documentation for details on setting the master slave settings A If using a RAID configuration with SCSI or SATA drives make sure the RAID card is installed correctly Bootable CD ROM Is Not Detected Check the following a 34 Make sure the BIOS is configured to allow the CD ROM to be the first bootable device Intel Server Board SE7520AF2 User Guide Troubleshooting LED Information The Intel Server Board SE7520AF2 includes LEDs that can aid in troubleshooting your system Table 6 LED Descriptions LED Name ID System fault IDE activity DIMM fault POST code 1 4 LSB bit1 bit2 MSB Fan Pack Fault CPU 1 amp 2 Fan Fault
47. o use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2004 Intel Corporation All Rights Reserved Preface Preface About this Manual Thank you for purchasing and using the Intel Server Board SE7520AF2 This manual is written for system technicians who are responsible for troubleshooting upgrading and repairing this server board This document provides a brief overview of the features of the board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Server Board SE7520AF2 For the latest version of this manual refer to http support intel com support motherboards server SE7520AF2 Manual Organization Chapter 1 provides a brief overview of the Server Board SE7520AF2 In this chapter you will find a list of the server board features photos of the produ
48. ose Have you securely plugged the server AC power cord into the power supply Is the power supply correctly set to 110V or 235V depending on your power output Will other items plugged into the same power outlet function correctly Some ATX power supplies have a power switch on the back of the power supply next to the fan If your system as one is it turned on 29 O OOOCCOCDL Troubleshooting Remove all add in cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short No Characters Appear on Screen 30 Check the following a O Ooocoo OOoOvocodL Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system
49. ot Plug capable on Hot Plug SKU only Slot 5 PCI X 64 bit 133 MHz Hot Plug capable on Hot Plug SKU only Slot 6 PCI X 64 bit 100 MHz One slot and two slot riser capable Fans Six multi speed system fan headers Two single speed CPU fan headers Server Management National Semiconductor PC87431 controller to provide monitoring alerting and logging of critical sensor information Intel Light Guided Diagnostics on critical FRU devices such as processors memory and power Front panel LCD connectors for use with the Intel Local Control Panel Flexible management controller to support Standard and Advanced Management modules Form Factor SSI EEB3 5 compliant form factor Board size 12 inches by 13 inches The omission of Slot 2 is deliberate Slot 2 is reserved for the RAID DIMM Intel Server Board SE7520AF2 User Guide IONTIMU O cr A VvOoOZzsr Connector and Header Locations Hot Plug PCI Rear Attention LEDs PCI Slot 5 PCI X 64 bit 133 MHz PCI Slot 6 PCI X 64 bit 100 MHz System Fan 6 Header System Fan 5 Header ID LED Status LED NIC 2 top NIC 1 bottom Connectors POST LEDs Serial A top Video bottom Connectors Mouse top Keyboard bottom Connectors USB1 USB2 USB3 Connectors Auxiliary Signal Header Main Power Header 12 V CPU Header
50. ould turn on briefly Check for the following a a Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light If system LEDs are illuminated see LED Information for a description of the light and steps to take to correct the problem Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen Specific Problems and Corrective Actions This section provides possible solutions for these specific problems Power light does not light No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light Hard disk drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD ROM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the following a a Oooo Did you press the power on button Is the system operating normally If so the power LED might be defective or the cable from the front panel to the server board might be lo
51. owing regulatory marks Regulatory Compliance Country Marking UL Mark USA Canada A u EMC Marki A dt sanadi CANADA ICES 003 CLASS A CANADA NMB 003 CLASSE A BSMI Marking Class A Taiwan O AM O LEERME BE PIAA gt AECA EA REGS ASAT HEAR LAA MERA LB SHAR Ctick Marking Australia New Zealand o F GOST R Mark Russia 200 ME06 Electromagnetic Compatibility Notices FCC Verification Statement USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 6497 Phone 1 800 628 8686 41 Regulatory and Certification Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmfu
52. pare DIMM the primary DIMM is removed from service and the spare DIMM takes its place When memory on line sparing is used the spare DIMMs must be equal to or larger than the largest in service DIMM in that channel Power Supply A power supply with a minimum rating of 600 Watts is recommended Your power supply must provide a minimum of 2A of 5V standby current or the board will not boot Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product pay close attention to the Safety Information at the beginning of this manual Tools and Supplies Needed Phillips cross head screwdriver 1 bit and 2 bit Needle nosed pliers Aruler Pen or pencil Antistatic wrist strap and conductive foam pad recommended Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM1B DIMM1A DIMM2B DIMM2A DIMM3B DIMM3A DIMM4B DIMMAA starting from the edge of the board DIMMAA is the socket closest to the center of the board See System Memory for a discussion of the memory requirements and options and Tested Memory List for a list of tested DIMMs Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn
53. pply for easy access 13 Hot plug systems only Use the hot plug interface utility available through your operating system to hot add the card you just inserted 14 Hot plug systems only Watch for the power LED next to the PCI card or at the rear of the chassis to turn on green The amber LED should be off to indicate normal operation 15 Install the PCI air duct over the PCI slots and cards See your server chassis documentation for instructions 16 Install the chassis cover See your server chassis documentation for instructions Intel Server Board SE7520AF2 User Guide 19 Hardware Installations and Upgrades Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions A ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren ADVARSEL Lithiumbatteri Eksplosjonsfa
54. r de chaleur peuvent tre chauds si le syst me a t sous tension Faites galement attention aux broches aigu s des cartes et aux bords tranchants du capot Nous vous recommandons l usage de gants de protection Intel Server Board SE7520AF2 User Guide Preface Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y o en http support intel com support motherboards server safecert htm FR INSTRUCCIONES DE SEGURIDAD Cuando extraiga la tapa del chasis para acceder al Tan interior del sistema siga las siguientes instrucciones 3 Was 1 Apague todos los dispositivos perif ricos conectados al sistema 2 Apague el sistema presionando el interruptor encendido apagado 3 Desconecte todos los cables de alimentaci n CA del sistema o de las tomas de corriente alterna 4 Identifique y desconecte todos los cables enchufados a los conectores E S o a los puertos situados en la parte posterior del sistema 5 Cuando manipule los componentes es importante protegerse contra la descarga electrost tica ESD Puede hacerlo si utiliza una mu equera antiest tica sujetada a la toma de tierra del chasis o a cualquier tipo de superficie de metal sin pintar 6 No ponga en marcha el sistema si se han extra do las tapas del chasis Si el sistem
55. re Consider wearing protective gloves Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warn und Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausfiihren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergeh usen auf der Ressourcen CD oder unter http support intel com support motherboards server safecert htm SICHERHEISMASSNAHMEN Immer wenn Sie die Geh useabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripherieger te aus 2 Schalten Sie das System mit dem Hauptschalter aus 3 Ziehen Sie den StromanschluBstecker Ihres Systems aus der Steckdose 4 Auf der R ckseite des Systems beschriften und ziehen Sie alle Anschlu kabel von den I O Anschl ssen oder Ports ab 5 Tragen Sie ein geerdetes Antistatik Gelenkband um elektrostatische Ladungen ESD ber blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden 6 Schalten Sie das System niemals ohne ordnungsgem montiertes Geh use ein Der Mikroprozessor und der K hler sind m glicherweise erhitzt wenn das System in Betrieb ist Au erdem k nnen einige Platinen und Geh useteile scharfe Spitzen und Kanten aufweisen Arbeiten an Platinen und Geh use sollten vorsichtig ausgef hrt werden Sie sollten Schutzhandschuhe tragen Intel Server Board SE7520AF2 User Guide vii Preface
56. re Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server cover and locate the battery Push the metal lever over the top of the battery to the side to disengage it from the battery QU ER A E 20 Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades 6 While holding the lever away from the battery lift the battery from its socket mus TP00815 Figure 16 Replacing the Backup Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being caref
57. roper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct OO ODO OD Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the O U OOOOODL O Troubleshooting Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that came with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list See Tested Component List Hardware Diagnostic Testing 28 This
58. s without a hub you will need a crossover cable Ooocoo Check the network controller LEDs next to the NIC connectors Problems with Network 32 The server hangs when the drivers are loaded Q Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails U Make sure the network cable is securely attached Q Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed Q Make sure the cable is connected to the port from the onboard network controller Q Make sure your BIOS is current See Additional Information and Software for a link to the current version Q Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts Q Try reseating the add in adapter The add in adapter stopped working without apparent cause Q Try reseating the adapter first then try a different slot if necessary Q The network driver files may be corrupt or deleted Delete and then reinstall the drivers Intel Server Board SE7520AF2 User Guide Troubleshooting U Run the diagnostics System Boots when Installing PCI Card System Server Management featur
59. s green or blinking do not attempt to add or remove a card in that slot See the labels on the PCI duct for additional LED information and for LED placement inside of the chassis NZ OEO0O00000000000 DOOOROOO000000 D RAA EEE OOOOOOO0000000 ODUNDUNDDDODOO OO000000000000 serte OO000000000000 E o 00 OOOO000 OOO0000000000000 OOOO0000000000000 ODO OO000000000000000000 DOO p SS E E E Odo pan TP00859 A PCI Slot 5 PCI X 64 bit 133 MHz D PCI Slot 1 PCI X 64 bit 133 MHz B PCI Slot 4 PCI Express x8 E Power LED one for on each PCI slot C PCI Slot 3 PCI Express x4 F Activity LED one for each hot plug PCI slot Figure 14 PCI Hot plug LEDs at Rear of Chassis If removing or inserting a full length card from or into the Intel Server Chassis SC5300 remove the PCI add in card retainer at the front of the chassis See letter A in Figure 15 See your server chassis documentation for additional instructions Pull back on the blue or green rocker switch that holds the PCI bracket shield to the rear of the chassis to remove the shield See letter B in Figure 15 In a standard system the rocker switch is blue In a hot plug system the switch is green for any PCI slots that can be hot plugged slots 1 3 4 and 5
60. section provides a more detailed approach to identifying a hardware problem and locating its source CAUTION Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devices Disconnect each device from the system except for the keyboard and the video monitor Make sure the system power cord is plugged into a properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive If the power LED does light attempt to boot from a floppy diskette or from a CD ROM disk Turn on the system If the power LED does not light see Power Light Does Not Light Intel Server Board SE7520AF2 User Guide Troubleshooting Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light sh
61. sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the stake pins on the board vi Intel Server Board SE7520AF2 User Guide Preface Safety Cautions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and or at http support intel com support motherboards server safecert htm SAFETY STEPS Whenever you remove the chassis covers to access the inside of the system follow these steps 1 Turn off all peripheral devices connected to the system Turn off the system by pressing the power button 2 3 Unplug all AC power cords from the system or from wall outlets 4 Label and disconnect all cables connected to I O connectors or ports on the back of the system 5 Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground of the system any unpainted metal surface when handling components 6 Do not operate the system with the chassis covers removed A microprocessor and heat sink may be hot if the system has been running Also there may be sharp pins and edges on some board and chassis parts Contact should be made with ca
62. sink Twist the heat sink slightly to break the seal between the heat sink and the processor Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the processor Lift the processor lever Remove the processor Close the processor lever If installing a replacement processor see Installing the Processor Otherwise reinstall the chassis cover Intel Server Board SE7520AF2 User Guide Hardware Installations and Upgrades Installing or Removing a PCI Card Peripherals and add in cards are not included with your system and must be purchased separately If a low profile card is installed in the standard full height riser card slot it must be equipped with a standard full height PCI mounting bracket PCI cards can be installed into slots 1 3 4 5 and 6 Do not attempt to install a PCI card into slot 2 Slot 2 is reserved for the RAID DIMM accessory If you have the hot plug version of the board you can make use of the PCI hot plug features only if you have purchased and installed the PCI Hot Plug Upgrade Kit With the PCI Hot Plug Upgrade Kit you can hot swap PCI cards in PCI slots 1 3 4 and 5 Do not attempt to hot plug a PCI card into slots 2 or 6 Slot 2 is reserved for the RAID DIMM accessory and Slot 6 is not hot pluggable under any circumstances If you have not installed the PCI Hot Plug Upgrade kit you must pow
63. sociated pick list without displaying the full list Change Value The plus key or the F6 function key is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list Without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like time and date If a pick list is displayed the Enter key will undo the pick list and allow another selection in the parent menu Exit The ESC key provides a mechanism for backing out of any field This key will undo the pressing of the Enter key When the ESC key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the ESC key is pressed in any submenu the parent menu is re entered When the ESC key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded Setup Defaults Pressing F9 causes the following to appear Setup Confirmation Load default configuration now Yes No If Yes is selected and the Enter key is pressed all Setup fields are set to their default values If No is
64. tion RAM The Clear CMOS jumper is located on jumper block J1D1 1 Power down the system and disconnect the AC power 2 Open the server 3 Move the jumper from pins 1 and 2 to the Force Erase position covering pins 2 and 3 as indicated in the following diagram JIDT cmos CLEAR BMC Control Force Erase PASSWORD CLEAR H Protect Erase RECOVERY BOOT Normal Boot Recovery Boot TP00818 Figure 18 Clearing the CMOS Jumper Reconnect the AC power and power up the system When the system begins beeping power it down and disconnect the AC power Return the CMOS Clear jumper to cover pins 1 and 2 Close the server chassis reconnect the AC power and power up the system au Intel Server Board SE7520AF2 User Guide 27 Troubleshooting Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure you are using the latest firmware and files Firmware upgrades include updates for BIOS the baseboard management controller BMC the hot swap controller HSC and the field replaceable unit sensor data records FRU SDR See Download Finder for software updates In addition to the server f
65. tive Name of Certification Recipient Intel Corporation Date of Manufacturer Refer to date code on product Manufacturer Nation Intel Corporation Refer to country of origin marked on product SRG DE CNCA CCC China The CCC Certification Marking and EMC warning is located on the outside rear area of the product FH EKAR m FERGAL iri Ay AG SEN TREFH RMER FRE RAP NAT DR BUTT AE Go 43 Getting Help Getting Help World Wide Web http support intel com support motherboards server SE7520AF2 Telephone All calls are billed US 25 00 per incident levied in local currency at the applicable credit card exchange rate plus applicable taxes Intel reserves the right to change the pricing for telephone support at any time without notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet In U S and Canada 1 800 404 2284 In Europe UK 0870 6072439 Finland 9 693 79297 France 01 41 918529 Denmark 38 487077 Germany 069 9509 6099 Norway 23 1620 50 Italy 02 696 33276 Sweden 08 445 1251 Spain 91 377 8166 Holland 020 487 4562 Belgium 02 714 3182 In Asia Pacific region Australia 1800 649931 Indonesia 803 65 7249 Hong Kong 852 2 844 4456 Malaysia 1 800 80 1390 Korea 822 767 2595 New Zealand 0800 444 365 China 800 820 1100 toll free Pakistan 632 63684 15 IDD via Philippines
66. ul to observe the correct polarity insert it in the battery socket The negative side of the battery indicated by the must face the edge of the server board 9 Close the chassis 10 Run Setup to restore the configuration settings to the RTC Intel Server Board SE7520AF2 User Guide 21 Server Utilities 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility which is used to change server configuration settings You can run BIOS Setup with or without an operating system being present See the IntelQ Server Board SE7520AF2 Technical Product Specification for details about specific BIOS setup screens Starting Setup You can enter and start BIOS Setup under several conditions When you turn on the server after POST completes the memory test When you have moved the CMOS jumper on the server board to the Clear CMOS position enabled In the two conditions listed above after rebooting you will see this prompt Press lt F2 gt to enter SETUP In a third condition when CMOS NVRAM has been corrupted you will see other prompts but not the lt F2 gt prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to clear the CMOS memory For instructions on clearing the CMOS see
67. ystem memory DIMMs hard drive s floppy drive CD ROM or DVD ROM drive RAID controller operating system Intel Server Board SE7520AF2 User Guide iii Preface For information about which accessories memory processors and third party hardware have been tested and can be used with your board and for ordering information for Intel products see http support intel com support motherboards server SE7520AF2 Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server board use the following resources These files are available at http support intel com support motherboards server SE7520AF2 For this information or software For in depth technical information about this product including BIOS settings and chipset information If you just received this product and need to install it For virtual system tours and interactive repair information Accessories or other Intel server products Hardware peripheral boards adapter cards and operating systems that have been tested with this product Chassis that have been tested with this product Processors that have been tested with this product DIMMs that have been tested with this product To make sure your system falls within the allowed power budget For software to manage your Intel server For drivers For firmware and BIOS updates or BIOS recovery Use

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