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Intel SR1325TP1

1. Preface Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server platform go to http www support intel com support motherboards server SR 1325TP1 E index htm In depth technical information about the server board included with this server platform including BIOS settings and chipset information The latest product information Accessories or other Intel server products Hardware peripheral boards adapter cards and operating systems that have been tested with this product Processors that have been tested with this product s DIMMs that have been tested with this product The power budget for this product Software to manage your Intel Server Platform Diagnostics testing software Firmware and BIOS updates System drivers Safety Information Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions Emissions Disclaimer To ensure EMC compliance with your local regional rules and regulations the final configuration of your end system product may require additional EMC compliance testing For more information please contact your local Intel Representative See Regulatory and Integration Information for product Safety and EMC regulatory compliance information This is an FCC Class A device Intended Uses This
2. DODOO O 66 Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor signal cable properly installed Does this video monitor work correctly 1f plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cares and see if the video returns If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting If you are using an add in video controller board do the following Pope pa m Verify that the video works using the onboard video controller Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the sc
3. One front fan module consisting of five 40 mm fans for system cooling Two rear 40 mm fans One processor air duct Mounting screws including screws for mounting the system onto a rack Your Intel Entry Server Platform SR1325TP1 E comes with the following items pre installed Intel Server Board SE7210TP1 E Front panel board Two drive carriers Front fan module Power supply with two rear fans Processor air duct Cables and connectors The processor heatsink is included and is attached to one of the driver carriers It must be installed after purchasing and installing a processor See the Intel Server Platform SR1325TP1 E Quick Start User s Guide for initial installation instructions Product Accessories You may need or want to purchase one or more of the following accessory items for your server One Intel Pentium 4 processor with at least 512 KB L2 cache DDR memory DIMMs Hard disk drives HDDs Slimline floppy disk drive Slimline CD ROM DVD ROM drive PCI add in card Other peripheral devices Rack mount kit Power cord If not included with the platform This product ships with a power cord in North America only For information about which accessories memory processors and third party hardware have been tested and can be used with your board and for ordering information for Intel products see http support intel com support motherboards server SR1325TP1 E compat htm
4. Fault On Fault On Fault On 5v standby power on Off Power is off off or S5 On Power on or SO Slow Blink Low power state S1 S3 72 Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting BIOS Error Messages When a recoverable error occurs during the POST the BIOS displays an error message describing the problem see Table 7 Table 7 BIOS Error Messages Error Message GA20 Error Pri Master HDD Error Pri Slave HDD Error Sec Master HDD Error Sec Slave HDD Error Pri Master Drive ATAPI Incompatible Pri Slave Drive ATAPI Incompatible Sec Master Drive ATAPI Incompatible Sec Slave Drive ATAPI Incompatible A Drive Error CMOS Battery Low CMOS Display Type Wrong CMOS Checksum Bad CMOS Settings Wrong CMOS Date Time Not Set DMA Error FDC Failure HDC Failure Checking NVRAM Update OK Updated Failed Keyboard Error KB Interface Error Explanation An error occurred with Gate A20 when switching to protected mode during the memory test Could not read sector from corresponding drive Corresponding drive is not an ATAPI device Run Setup to make sure device is selected correctly No response from diskette drive The battery may be losing power Replace the battery soon The display type is different than what has been stored in CMOS Check Setup to make sure type is correct The CMOS checksum is incorrect CMOS memory may have been corrupted
5. find a list of the server board features chassis features photos of the product and product diagrams to help you identify components and their locations Chapter 2 provides instructions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the memory processor front panel board the battery and other components Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Intel Server Board SE7210TP1 E Technical Product Specification See Additional Information and Software for a link to the Technical Product Specification Chapter 4 provides troubleshooting information In this chapter you will find BIOS error messages and POST code messages You will also find suggestions for performing troubleshooting activities to identify the source of a problem 111 Preface What Your Platform Includes Your Server Platform SR1325TP1 E includes the following components One SE7210TP1 E Server Board One 1U rack mount chassis with two hard disk drive brackets One bracket for installing slimline floppy and or CD ROM drives One 250 W SSI PFC nonredundant power supply
6. updates for BIOS the mini baseboard management controller MBMC and the hot swap controller HSC See Additional Information and Software for a link to the software updates In addition to the server firmware and files also update any drivers used for components you have installed in your system such as video drivers network drivers and SCSI drivers Intel provides a package called the Platform Confidence Test that may help with your diagnostics See Additional Information and Software for a link to this software If you are unable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below To do this Press Soft boot reset to clear the system memory and reload the operating system lt Ctrl Alt Del gt Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system memory Power off on restarts POST reloads the operating system and halts power to all peripherals Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems wi
7. 17 Server Board Back Panel Connectors AAA 18 Server Chassis Components air tiles 19 Server Chassis Front Palco 20 Server Chassis Back Panel 21 Server Chassis le E Serias ia 21 Hard DIS DIOS rd EE 22 Floppy CD ROM DVD ROM Slimline Bay ooocccccconccccnnnonccccnnonanncccnnannnncnnanncnnnnn 22 Power SUP rin iaa 22 System CON WE 23 A RR EE 23 Hardware Requirements irse 23 2 Platform Installations and Upgrades rrrrnnnnnnnvvvvnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnnnnnnn 25 Before Yo gt 0 EE 25 Tools and Supplies Needed uan 25 System References anidan 25 Removing and Installing the Chassis Cover 26 Removing the Chassis Cover vrai diria 26 Installing the Chassis CEN Gausen 27 Removing and Installing the Processor Air Duct errnnnnnnnnnnnvnnnnennnnrvnnnnnnnnvnnennrnnnnennnnnennenen 28 Removing the Processor Air Duct usais or asadaeic dolls 28 Installing the Processor Air DU ice 29 Installing and Removing Memory ani aske iets decade 30 Jee BR E 30 Removing HR 31 Installing or Replacing the Processor occidente 32 Installing the Processor AAA PP 32 Removing the Process sia 35 Installing or Removing a Hard Drive eeernnnnnnnnnnnnnnnvnvnnnnnnnnnnnnnnennnennnnenennnnnnnnnnnnnennenennnnnennnnen 35 Installing a Hard Drive secas iii 35 Removing Hard DAVOS cosilla 37 Installing Third Hard Drive optional accessory km 37 Installing a Floppy CD ROM and or DVD ROM Drive optional accessory kt 38 Replacing a Floppy
8. 3 Server Utilities Table 6 Press lt F1 gt F5 F6 lt Enter gt lt Esc gt lt F9 gt lt F10 gt Keyboard Commands Description Help Pressing F1 on any menu invokes the general Help window The left and right arrow keys are used to move between the major menu pages The keys have no affect if a submenu or pick list is displayed Select Item up The up arrow is used to select the previous value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Select Item down The down arrow is used to select the next value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Change Value The minus key or the F5 function key is used to change the value of the current item to the previous value This key scrolls through the values in the associated pick list without displaying the full list Change Value The plus key or the F6 function key is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field
9. Drive CD ROM Drive DVD ROM Drive oooocccccconoccccccconccccccnnancconinnnncos 38 Removing Drive Cage from Chassis uscar 39 Removing Backplane Board and Cage Cover 40 Removing the DAVOS deene EE 40 Reattaching Flat Flex Cable to Backplane Board 41 Contents Inserting Replacement Floppy Drive rnnnnnnnvnnnnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnn 42 Inserting Replacement CD ROM DVD ROM Drive occcooocccccononcccnonancncnnnnncncccnnnnnnccnnnnns 44 Attach Backplane to GAGA 45 Install Cage TOP uni pat 45 Re insert Drive Cage into Chassis ENNEN 46 Installing or Replacing a PCI Add in Card 46 Replacing the Power Suppl ten ear 48 Replacing the Front Fan Module wiziivesecsccacenicebones e 50 Replacing the Front Panel Boards eessen eege cba Eesen 52 Replacing the Backup Battery video di o picar 53 Installing or Replacing the Power Cord union a 54 Installing the Platform into a Rack ovocitos 55 Equipment Rack E EL e EE 55 EENEG 57 Upgrading the BIOS avoid 58 Preparing for the ele 58 Ubarading Ne EE 59 Changing the BIOS Language atico odo o pai 60 Recovering the le 60 Recovering the BIOS with the Crisis Recovery Diskette rrrrrnnannrrnnnnnnnrrnnnnrnnnrnnnnnr 61 Clearing Ne Password WEE 61 Elle Kuer le 62 4 TOUS Mia 63 Resetting the SM A 63 Problems following Initial System Installation ooooonnnccnnnninicicnnnnccccconnncccnnnnnnrannnnnnnarcn rca 63 ell EEN E 63 Hardware Diagnostic Testing iii pm Eege 64 V
10. EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 1 800 628 8686 Intel Entry Server Platform SR1325TP1 E User Guide Regulatory and Compliance Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible fo
11. Reattach the chassis intrusion cable 10 Reconnect the cable from each fan at the appropriate location on the server board Fans are routed as shown in the figure below TP00619 Figure 35 Routing the Front Fan Cables 51 Platform Installations and Upgrades Replacing the Front Panel Board 1 52 Before removing the cover to work inside the system observe the safety guidelines at the beginning of this document Remove the cover from the chassis Unplug the cable on the front panel that leads to the connection on the server board See Figure 36 letter B Leave the cable attached to the server board Remove the front panel board from the chassis by removing the two screws that hold it in place See letter A in the figure below Attach the replacement front panel board to the chassis with the two screws removed from the old front panel board Plug the cable from the server board back into the front panel board Replace the chassis cover TP00615 Figure 36 Replacing the Front Panel Board Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power When the battery starts to weaken
12. Run Setup to reset values CMOS values are not the same as the last boot These values have either been corrupted or the battery has failed The time and or date values stored in CMOS are invalid Run Setup to set correct values Error during read write test of DMA controller Error occurred trying to access diskette drive controller Error occurred trying to access hard disk controller NVRAM is being checked to see if it is valid NVRAM was invalid and has been updated NVRAM was invalid but was unable to be updated Error in the keyboard connection Make sure keyboard is connected properly Keyboard interface test failed continued 73 Troubleshooting BIOS Error Messages continued Error Message Memory Size Decreased Memory Size Increased Memory Size Changed No Boot Device Available Off Board Parity Error On Board Parity Error Parity Error NVRAM CMOS PASSWORD cleared by Jumper lt CTRL_N gt Pressed BIOS POST Beep Codes Explanation Memory size has decreased since the last boot If no memory was removed then memory may be bad Memory size has increased since the last boot If no memory was added there may be a problem with the system Memory size has changed since the last boot If no memory was added or removed then memory may be bad System did not find a device to boot A parity error occurred on an off board card This error is followed by an address A parity error occurred in
13. device 71 Troubleshooting LED Information The Intel Server Board SE7210TP1 E includes LEDs that can aid in troubleshooting your system A table of these LEDs with a description of their use is listed below LED Name ID System fault IDE activity Memory fault 1 6 POST code 1 4 LSB bit1 bit2 MSB Fan Pack Fault CPU 1 4 2 Fan Fault CPU 1 amp 2 Fault 5v Standby Power LED Function Aid in server identification from the back panel Visible fault warning Front panel Identify failing memory module Display boot 80 POST code Warn on fan failure Identify fan failure Identify processor failure Identify 5v standby power on state Identify the power state of the system Location Front Panel and board rear left corner Front panel and board rear left corner Front panel and board left side DIMM end front of board Left rear of board Front center board Front center board 1 behind processor socket Front left board Front Panel Color Blue Green or Amber Green Amber Each LED can be Off Green Amber Red Amber Amber Amber Amber Green Correction Press ID LED button or user Server Management software to turn off the LED On No Fault Green Blink degraded Amber critical error or non recoverable Amber blink non critical Blinking Activity No action required On Fault See the POST code table On
14. equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with a system containing this product Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction Any and all disputes arising under or related to this Limited Warranty shall be adjudicated in the following forums and governed by the following laws for the United States of America Canada North America and South America the forum shall be Santa Clara California USA and the applicable law shall be that of the State of California USA for the Asia Pacific region the forum shall be Singapore and the applicable law shall be that of Singapore for Europe and the rest of the world the forum shall be London and the applicable law shall be that of the United Kingdom In the event of any conflict between the English language version and any other translated version s of this Limited Warranty the English language version shall control Intel Entry Server Platform SR1325TP1 E User Guide Warranty How to Obtain Warranty Service To obtain warranty service for this Product you may contact Intel or your authorized distributor North America and Latin America To obtain warranty repair for t
15. for six system fans Support for one processor fan Server Platform Features Table 1 Server Board Features continued Feature BIOS Power Management Server Management Description Intel AMI BIOS with support for Advanced Configuration and Power Interface ACPI 8 megabit symmetrical flash memory Support for SMBIOS Support for ACPI Suspend to RAM STR Wake on USB PCI RS 232 PS 2 LAN and front panel Intel Server Management 5 8 support via mini Baseboard Management Controller mBMC Server Board Connector and Component Locations A Chassis Intrusion Header B PCI Slot G NIC 2 10 100Mb D NIC 1 1Gb E VGA Connector F Serial Port A Connector G PS 2 Keyboard Mouse Connector H USB Back Panel Connector I Serial Port B Connector 16 J Processor Fan Header K System Fan 3 Header L 12V CPU Power Connector M System Fan 4 Header N Processor Socket O DIMM Socket 2B P DIMM Socket 2A Q DIMM Socket 1B TP00628 R DIMM Socket 1A S System Fan 2 Header T System Fan 1 Header U Front Panel USB Header V Auxiliary Power Connector W Main Power Connector X Secondary IDE Connector Y Primary IDE Connector AA Front Panel Connector BB Hot Swap Backplane Connector CC SCSI LED Header DD SATA 1 Connector EE SATA 2 Connector FF System Fan 6 Header GG System Fan 5 Header HH Jumper Block Figure 1
16. product was evaluated for use in servers that will be installed in offices computer rooms and similar locations Other uses require further evaluation EMC Testing Before computer integration make sure that the chassis power supply and other modules have passed EMC testing using a server board with a microprocessor from the same family or higher and operating at the same or higher speed as the microprocessor used on this server board Preface A Warnings vi System power on off The power button DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handlin
17. screws that attach the CD ROM or DVD ROM drive to the cage Two screws are on each side of the drive Retain the screws 2 Lift the CD ROM or DVD ROM from the cage 3 If you are replacing a floppy drive a Remove the four screws that attach the floppy drive to the cage Two screws are on each side of the drive Retain the screws Lift the floppy drive from the cage c Lift the brown locking mechanism at the front of the Flat Flex Cable FFC connector to disengage the FFC from the floppy drive See letter A in Figure 24 Leave the FFC attached to the backplane board 40 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Reattaching Flat Flex Cable to Backplane Board The Flat Flex Cable FFC is used only when a floppy drive is installed into the slimline drive cage Use these steps 1f your flat flex cable becomes loosened or disengaged from the backplane board Attach the Flat Flex Cable to the backplane board before attaching the cable to the floppy drive 1 g Lift the brown locking mechanism at the front of the connector to disengage the FFC See letter A in Figure 24 Reattaching Flat Flex Cable to Backplane Board Position the Flat Flex Cable so the printed side is facing you See letter B in Figure 24 Insert the FFC into the connector Hold the FFC in place while you push down on each side of the locking mechanism See letter C in Figure 24 Tug gently on the cab
18. software OR REPLACE the Product with another Product OR REFUND the then current value of the Product if Intel is unable to repair or replace the Product If such Product is defective transportation charges for the return of Product to buyer within the USA will be paid by Intel For all other locations the warranty excludes all costs of shipping customs clearance and other related charges Intel will have a reasonable time to make repairs or to replace Product or to refund the then current value of the Product In no event will Intel be liable for any other costs associated with the replacement or repair of Product including labor installation or other costs incurred by buyer and in particular any costs relating to the removal or replacement of any product soldered or otherwise permanently affixed to any printed circuit board This Limited Warranty and any implied warranties that may exist under state law apply only to the original purchaser of the Product Extent of Limited Warranty Intel does not warrant that Products to be delivered hereunder whether delivered stand alone or integrated with other Products including without limitation semiconductor components will be free from design defects or errors known as errata Current characterized errata are available upon request This Limited Warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with pr
19. 0 Removing Processor Air Duct 28 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Installing the Processor Air Duct 1 Place the processor air duct over the processor socket and DIMMs using caution to make sure you do not pinch any wires beneath the air duct The front edge of the air duct should contact the front fan module and the top of the installed air duct should be flush with the top surface of the power supply 2 Route the power cable through the clip at the side of the air duct See letter A in Figure 11 3 Lay the power cable across the top of the air duct and close the metal clip over the top of the cable to hold it in place See letter B in the figure 4 Reconnect the power cable Be sure to align the cable as demonstrated by letter C in the figure below TP00579 Figure 11 Installing Processor Air Duct 29 Platform Installations and Upgrades Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM1A DIMM2A DIMMI1B and DIMM2B starting from the inside of the board DIMM1A is the socket closest to the processor socket Installing DIMMs To install DIMMs follow these steps 30 ADR Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord Remove the chassis cover and locate the DIMM sockets
20. 0 Tu W Singapore local time Oct April 6 00 16 00 April Oct 5 00 16 00 Billing Credit card calls 25 00 incident Credit Card Calls 25 00 incident Levied in local currency at the applicable credit card exchange rate plus applicable VAT 89 Warranty Returning a Defective Product Before returning any product call your authorized dealer distribution authority 90 Intel Entry Server Platform SR1325TP1 E User Guide
21. 15 TP00520 Figure 15 Attaching the Heat Sink to the Processor 7 Fully open the levers at the top of the heat sink as shown by letter A in Figure 16 8 With the levers in their fully opened position push down firmly to secure the retention mechanism clips represented by letter B in Figure 16 TP00521 Figure 16 Attaching the Fan Heat Sink Clips to the Processor Socket 33 Platform Installations and Upgrades 9 Firmly push the levers closed It may be necessary to exert pressure to close the levers See Figure 17 TP00522 Figure 17 Attaching the Fan Heat Sink Clips to the Processor Socket 10 Connect the processor fan cable to the processor fan connector See Figure 18 TP00523 Figure 18 Connecting the Processor Fan Cable to the Processor Fan Connector 11 Install the processor air duct The air duct must be in place for proper system cooling For instructions on installing the processor air duct see Installing the Processor Air Duct 34 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Removing the Processor To remove the processor follow these instructions 1 2 or GY Pee
22. 1t loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions A ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverand ren ADVARSEL Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion varoitus Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti 53 Platform Installations and Upgrades Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server s cove
23. 8 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Removing Drive Cage from Chassis 1 Before removing the cover to work inside the system observe the safety guidelines at the beginning of this document Remove the top cover from the chassis Remove the power and data cables from the rear of the floppy drive CD ROM DVD ROM drive backplane Remove the two screws that attach the drive cage to the chassis Tilt up the rear of the drive cage then pull it back to lift it up and out of the chassis See Figure 22 TP00292 Figure 22 Removing Drive Cage 39 Platform Installations and Upgrades Removing Backplane Board and Cage Cover 1 Remove the three screws that attach the backplane board to the cage Retain the screws 2 Pull out gently on the backplane to disengage the connection to an installed CD ROM or DVD ROM drive A CAUTION If a floppy drive is installed in your drive cage a Flat Flex Cable FFC will be attached between the backplane board and the floppy drive Be careful not to bend or twist the Flat Flex Cable TP00148A Figure 23 Removing the Backplane 3 Facing the front of the drives pull out slightly on the rolled lip at the left side of the drive cage top to disengage the top from the tabs at the left side 4 Lift the left side of the cage top and then disengage the tabs on the right side to remove the top Removing the Drives 1 Remove the four
24. Fan Cables asia oda 51 Replacing the Front Panel Board y 22 2 2 0 ac eigersska cdeetssnes inner cea 52 Replacing he Ballen a ii 54 Intel Entry Server Platform SR1325TP1 E User Guide Contents Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Server Board EIER cecdvs eea a Sr e Sret rA aae Kapaa AA ETARE EE er ANDERE Een 15 Configuration Jumper JD os aa 17 leg RE 18 Control Button Functions saadan 20 LEDI dicat r Stats ea GST 20 Keyboard Commands unicidad idad 57 BIOS Error Message Sonens inten 73 BOC COO A EEE EEE EN EE 74 BIOS Recovery Beep Codes ek 75 Product Certification MakngS isaac eo 78 xiii Contents Eh Intel Entry Server Platform SR1325TP1 E User Guide Server Platform Features 1 Server Platform Features This chapter briefly describes the main features of the Intel Entry Server Platform SR1325TP1 E Table 1 summarizes the major features of the Intel Server Board SE7210TP1 E that is used in this platform Table 1 Server Board Features Feature Processors Memory Chipset I O Control Peripheral Interfaces LAN Expansion Capabilities Integrated Capabilities Fans Description Support for an Intel Pentium 4 processor in an mPGA478 package with an 800 533 400 MHz system bus Four 184 pin DDR SDRAM Dual Inline Memory Module DIMM sockets Support for up to 4 GB Unbuffered ECC system memory Support for single sided or dou
25. Intel Entry Server Platform SR1325TP1 E User Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Order Number C61602 001 Disclaimers Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system integrat
26. Intel Server Board SE7210TP1 E Diagram Intel Entry Server Platform SR1325TP1 E User Guide Server Platform Features Configuration Jumpers J1D1 151413 1110 9 765 3 21 LI LLJ LI 1 LI o ag e o Da e o Ga om ET E OO TP00630 Figure 2 Configuration Jumper Location Table 2 Configuration Jumper J1D1 Jumper Name What happens at system reset CMOS clear 2 3 If these pins are jumpered the CMOS settings will be cleared on the next reset These pins should be jumpered on 1 2 for normal operation Password Clear 6 7 If these pins are jumpered administrator and user passwords will be cleared BIOS Flash Write Protect BIOS Recovery 11 12 14 15 on the next reset These pins should be jumpered on 5 6 for normal operation If these pins are jumpered it is possible to update the BIOS Boot Block code These pins should be jumpered on 10 11 for normal operation and for normal BIOS operational updates If these pins are jumpered the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This jumper is typically only used when the BIOS has become corrupted These pins should be jumpered on 13 14 for normal operation 17 Server Platform Features Server Board Back Panel Connectors HU UL OO OO H E 23 pe 00000 Nk 90000 E Y tole to A B C D E F TP00652 A USB 1 2 3 D Video B K
27. LED Reset button Figure 5 Chassis Front Moo lt gt NOTE The figure above is shown with optional floppy drive and CD ROM drive installed Table 4 Control Button Functions Power Sleep button Toggles the system power on off Sleep button for ACPI compatible operating systems Reset button Reboots and initializes the system Table 5 LED Indicator Status NIC 1 activity LED Continuous green light indicates a link between the system and the network to NIC 2 activity LED which it is connected Blinking green light indicates network activity Power Sleep LED Continuous green light indicates the system has power applied to it Blinking green light Note 1 indicates the system is sleeping No light indicates the system does not have power applied to it other than 5 V standby power Hard disk drive Random blinking green light indicates hard disk drive activity SCSI or IDE status LED Continuous amber light Note 2 indicates hard disk drive fault SCSI or IDE No light Note 3 indicates no hard disk drive activity nor fault SCSI or IDE System Fault LED LED illuminates if a system fault is detected Notes The amber status takes precedence over the green status When the amber LED is on or blinking the green LED is off 1 The power LED sleep indication is maintained on standby by the chipset If the system is powered down without going through BIOS the LED state in effect at the time of power off will be restored
28. OM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized dealer for help 65 Troubleshooting Power Light Does Not Light Check the following a a LU UU LU OOOCOCHL Did you press the power on button Is the system operating normally If so the power LED might be defective or the cable from the front panel to the server board might be loose Have you securely plugged the server AC power cord into the power supply Is the power supply correctly set to 110V or 235V depending on your power output Will other items plugged into the same power outlet function correctly Remove all add in cares and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short No Characters Appear on Screen Check the following a O LU UUU LU
29. Observe the safety and ESD precautions at the beginning of this chapter Remove the processor air duct that covers the processor For instructions on removing the air duct see Removing the Processor Air Duct Disconnect the processor fan cable Open the levers on the heat sink Disengage the retention mechanism hooks at the bottom of the heat sink Lift the heat sink from the processor Lift the processor lever Remove the processor Installing or Removing a Hard Drive Up to two SCSI ATA or Serial ATA drives can be installed into your chassis as it was shipped The drive type allowed depends on the installed version of Intel Server Board SE7210TP1 E and the add in components that you are installing Drives installed into the Intel Entry Server Platform SR1325TP1 E are not hot swappable A CAUTION The Intel Entry Server Platform SR1325TP1 E does not support all hard drives To see a list of validated manufacturers and hard drive types go to http support intel com support motherboards server SR1325TP1 E Installing a Hard Drive 1 Remove the screw that holds the hard drive bracket in the chassis Retain the screw See letter A in Figure 19 Slide the bracket rearward to disengate the metal tabs then left it from the chassis See letter B in the figure below TP00428 Figure 19 Removing Hard Drive Bracket from Chassis 35 Platform Installations and Upgrades Gei Remove the hard drive f
30. R1325TP1 E the instructions in these documents are correct for this platform The rail kit does not provide enough screws to mount the server chassis into a rack Your Intel Entry Server Platform SR1325TP1 E includes the extra screws necessary to complete the installation Equipment Rack Precautions A CAUTION ANCHOR THE EQUIPMENT RACK The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies The equipment rack must be installed according to the manufacturer s instructions You must also consider the weight of any other device installed in the rack MAIN AC POWER DISCONNECT You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the server s GROUNDING THE RACK INSTALLATION To avoid the potential for an electrical shock hazard you must include a third wire safety grounding conductor with the rack installation If server power cords are plugged into AC outlets that are part of the rack then you must provide proper grounding for the rack itself If server power cords are plugged into wall AC outlets the safety grounding conductor in each power cord provides proper grounding only for the server You must provide additional proper grounding for the rack and other devices installed
31. Set the replacement power supply onto the chassis floor Connect the power connector at the rear of the power supply See letter C in Figure 33 Slide the power supply toward the rear of the chassis to engage the tab See letter B in Figure 33 Replace the two screws at the front of the power supply See letter A in Figure 33 Connect the power cables to the server board and the drives Replace the chassis cover Plug the power cord back into the power supply and the power source TP00618 Figure 33 Installing the Power Supply 49 Platform Installations and Upgrades Replacing the Front Fan Module 50 1 2 3 4 Dm Unplug all power and peripheral cables from the chassis Remove the two screws from the top of the chassis Facing the rear of the chassis pull the top cover toward you and then lift it up to remove it Note where the chassis intrusion cable is plugged into your server board and then disconnect the chassis intrusion cable Disconnect the front fan cables from the server board Remove the three screws that attach the front fan module to the chassis Lift the fan module from the chassis See Figure 34 Do Als TP00584 Figure 34 Removing the Front Fan Module Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades 8 Install the replacement fan module into the chassis using the three screws that held the original fan module in place 9
32. Software for a link to the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed If you are directly connecting two servers without a hub you will need a crossover cable Check the network controller LEDs next to the NIC connectors Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting Problems with Network The server hangs when the drivers are loaded LI Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers 1t may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails LI Make sure the network cable is securely attached LI Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed U Make sure the cable is connected to the port from the onboard network controller Q Make sure your BIOS is current See Additional Information and Software for a link to the current version LI Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts O Try reseating the add in adapter The add in adapter stopped working withou
33. are Revision 84 Intel Entry Server Platform SR1325TP1 E User Guide Server Issue Report Form Complete Problem Description In the space below provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found Please also include any details on troubleshooting already done Intel Entry Server Platform SR1325TP1 E User Guide 85 Server Issue Report Form 86 Intel Entry Server Platform SR1325TP1 E User Guide Warranty Warranty Limited Warranty for Intel Chassis Subassembly Products Intel warrants that the Products defined herein as the Intel chassis subassembly and all of its various components and software delivered with or as part of the Products to be delivered hereunder if properly used and installed will be free from defects in material and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Product was purchased from an Intel authorized distributor Software of any kind delivered with or as part of products is expressly provided as is unless specifically provided for otherwise in any software license accompanying the software If any Product furnished by Intel which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty Intel at 1ts option will REPAIR the Product by means of hardware and or
34. ble sided DIMMs DDR266 333 400 Torun DDR400 memory at full speed requires an Intel Pentium 4 processor with 800 MHz system bus frequency Torun DDR333 memory at full speed requires an Intel Pentium A processor with 533 MHz system bus frequency DDR333 memory will run at 320 MHz frequency when using an Intel Pentium 4 processor with system bus frequency of 800 MHz DDR266 memory may only be used with an Intel Pentium 4 processor with 400 MHz or 533 MHz system bus frequency Intel 827210 Chipset consisting of Intel 827210 Memory Controller Hub MCH Intel 6300ESB l O Controller Hub ICH Intel 82802AC 8 Megabit Firmware Hub FWH Winbond W83627HF AW LPC Bus UO controller chip Three external USB 2 0 ports on the back panel with an additional internal header which provides support for one additional USB port for front panel support four total possible USB 2 0 ports One serial port and one serial header Two IDE interfaces with Ultra 33 66 and 100 DMA mode Two Serial ATA connectors with support for RAID 0 and 1 One floppy drive interface with support for one drive PG keyboard and mouse ports One Intel 82547EI Platform LAN Connect PLC device for 10 100 1000 Mbits sec Ethernet LAN connectivity One Intel 82551QM device for 10 100 Mbits sec Ethernet LAN connectivity One low profile PCI X 64 bit PCI slot Integrated 2D 3D graphics controller ATI Rage XL Video Controller with 8MB of SDRAM Support
35. ct Regulatory Compliance Markinge AAA 78 Electromagnetic Compatibility Notces AAA 78 ESCASA se E 78 Industry Canada ICES 003 ua a 79 Europe CE Declaration of Confor arc dle 79 Taiwan Declaration of Conformity AAA 80 Korean RRL een Le EE 80 Australia New Zealand KEE 80 ET le Ne ET EE 81 Intel Server Issue Report FoOrm s rsnrnnrnnnnvnnrnnrnnrnvnnennennennrnnennennrnnnnnnnennernennnn 83 EE ln E 87 Limited Warranty for Intel Chassis Subassembly Products A 87 Extent of Limited Warranty das trex ee ele beak hag Medes raid ta EE 87 Warranty Limitations and Exclusions atacado iria 88 Limitations OF Be EE 88 How to Obtain Warranty SOrviCe cocodrilo adidas 89 Telephone SUD DOM 352 eines iced ds 89 Returning a Defective Product austria tonta 90 xi Contents Figures xii Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Intel Server Board SE7210TP1 E Diagram EEN 16 Configuration Jumper Location seperat Heen 17 Back Panel Gonnectors nm 18 SR A EE Een 19 Cassie Pro cr eee E 20 GE gt EE EE EE aS 21 Optional Peripherals sissioni anena aiae ein
36. d not on the PCI card Tipping it in the slot while installing it or pressing on the PCI card may damage the riser card board slot or the PCI card 8 Firmly press the riser card straight down until it is seated in the server board slot 9 Replace the screw that attaches the riser assembly to the chassis TP00586 Figure 31 Replacing a Riser Card 47 Platform Installations and Upgrades Replacing the Power Supply A CAUTION Y our server does not have a redundant power supply Before replacing the power supply you must take the server out of service 1 Before removing the cover to work inside the system observe the safety guidelines in the beginning of the book 2 Unplug the power cord from the power source and the power supply See letter A in Figure 32 3 Remove the chassis cover 4 Disconnect the power cables from the server board and the drives Note the connections you are removing so you can reconnect them after you install the new power supply 5 Remove the two screws from the power supply See letter B in the figure below 6 Slide the power supply slightly forward to disengage it from the tabs that attach it to the bottom of the chassis See letter C in Figure 32 7 Lift the power supply out of the chassis TP00587 Figure 32 Removing the Power Supply 48 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades 10 11 12 13 14
37. date utility to update the BIOS When the update is complete the utility will display a green box with a message that says Completed Successfully The system will then reboot If you selected option 2 to manually update the BIOS or to update the flash memory you can either select Update Flash Memory From a File or Update System BIOS Update Flash Memory From a File When prompted for a file name type BIOS wph and press Enter Update System BIOS The system will warn you that the BIOS will be updated Verify the BIOS version is correct and press Enter to continue When the update is complete the utility will display a green box with a message that says Completed Successfully The system will then reboot Wait while the BIOS files are updated Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Remove the diskette from the diskette drive Check to make sure the BIOS version displayed during POST is the new version as the system reboots Enter Setup by pressing the F2 key during boot In Setup press the F9 and lt Enter gt to set the parameters back to default values 59 Server Utilities 9 Re enter the values you wrote down at the beginning of this process Press F10 and lt Enter gt to exit BIOS Setup and Save Changes 10 If you do not set the CMOS values back to defaults using the F9 key the system may func
38. e eine der Anweisungen ausfiihren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergeh usen auf der Ressourcen CD oder unter http www support intel com support motherboards server HERAS EH ES ou AAA FIN TE RS BPH 2 UL Resource CD CAYCE FI EX http www support intel com support motherboards server ER Intel Server Boards and Server Chassis Safety Information Intel WRA ERG IRS AE Do Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez vous sur le site http www support intel com support motherboards server Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y o en http www support intel com support motherboards server vii Preface viii Contents Contents PACS IPP oo ene iii A E rie GE vi 1 Server Platform Features sss nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnn 15 Server Board Connector and Component Locations ooococccococccnonaccccnnnananccnnnananccnnnanncnnnnnns 16 Configuration JUMPES sonoras coria idn e
39. e to engage the left tabs TP00143E Figure 29 Installing the Cage Top 45 Platform Installations and Upgrades Re insert Drive Cage into Chassis 1 Insert the front of the drive cage into the chassis then lower the back of the cage When properly positioned the front of the cage will be flush with the front of the chassis and the screw holes in the drive cage will match the screw holes in the bottom of the chassis Replace the screws to secure the drive cage to the chassis Reattach the drive and power cables TP00143F Figure 30 Inserting the Cage Installing or Replacing a PCI Add in Card NOTE 46 S REN Add in cards must be replaced while the riser card is removed from the chassis Before removing the cover to work inside the system observe the safety guidelines at the beginning of this document Remove the chassis cover Remove the screw that holds the PCI card and the riser to the rear of the chassis Pull straight up on the riser to remove the riser card assembly from the chassis Pull the PCI card out of the riser card slot Install the new PCI add in card on the riser Insert the riser card connector in the server board slot while aligning the tabs on the rear retention bracket with the holes in the chassis Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades A CAUTION Press the riser card straight down into the slot Press down on the riser car
40. ed amp Conducted Emissions Canada CISPR 22 3rd Edition Class A Radiated amp Conducted Emissions International EN55022 Class A Radiated amp Conducted Emissions European Union EN55024 Immunity European Union CE EMC Directive 89 336 EEC European Union VCCI Class A Radiated amp Conducted Emissions Japan AS NZS 3548 Class A Radiated amp Conducted Emissions Australia New Zealand RRL Class A Radiated amp Conducted Emissions Korea BSMI CNS13438 Class A Radiated amp Conducted Emissions Taiwan GOST R 29216 91 Class A Radiated amp Conducted Emissions Russia GOST R 50628 95 Immunity Russia 77 Regulatory and Compliance Information Product Regulatory Compliance Markings This product is marked with the following Product Certification Markings Table 10 Product Certification Markings UL Recognition Mark TAL C US CE Mark Russian GOST Mark OG Australian C Tick Mark BSMI DOC Marking BSMI EMC Warning EN A E Ei TRESS AGATE gt CSSF RAE EK HAGER RRL MIC Mark Electromagnetic Compatibility Notices FCC USA 78 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the
41. erifying Proper Operation of Key System Lights ooococccnnnicccccnnocccccocooncccncnaancnnnana noo 65 Confirming Loading of the Operating System ENNEN 65 Specific Problems and Corrective Actions Au 65 Power Light Does Not e EE 66 No Characters Appear on Screen ENNEN 66 Characters Are Distorted or Incorrect Ak 67 System Cooling Fans Do Not Rotate Properly AAA 67 Diskette Drive Activity Light Does Not obt 68 CD ROM Drive or DVD ROM Drive Activity Light Does Not Light sessseeeeseeeenseren 68 Cannot Connect to dee tecate 68 Problems With NetWork ocn an ai 69 System Boots when Installing PCI Can 69 Problems with Newly Installed Application Software ssssssneesnnnesenrrnseeernnerenneeene 70 Problems with Application Software that Ran Correctly Ealter 70 Devices are not Recognized under Device Manager Windows Operating System 71 Hard Drive s are not RecogNizZed ccccoconioncccccnccccnnononceccnnncnnnnnnnnn nan rra 71 Bootable CD ROM Is Not Deteched AAA 71 A ae 72 BIOS Error Message sa 73 BIOS POST Beep Codes Lune idas ela 74 Intel Entry Server Platform SR1325TP1 E User Guide Contents BIOS Recovery Beep Codes rrrrnnnnnnnnnnnnnannnnvnnnnnnnnvnnnnrnanennnnnrnnnenennnnnannsennnnnnnernanennnnne 75 Regulatory and Compliance Information s s vvrnnnnnnnnnnnnnnnnvvnnnnnnnnnnnnnnnnnnnnnnen 77 Product Regulatory Compliance alcoi is 77 Product Safety Compliance erica cdt 77 Product EMC Reg Ee 77 Produ
42. ery is the mode of last resort used only when the main system BIOS will not come up Intel Entry Server Platform SR1325TP1 E User Guide Server Utilities Recovering the BIOS with the Crisis Recovery Diskette Manually Recovering the BIOS A BIOS recovery can be manually initiated This option would be used only when the BIOS is corrupt but the ROM checksum error does not occur during POST To manually initiate a BIOS recovery use the following steps AS SPD Power down and uplug the system from the AC power source Move the recovery jumper at J1D1 from pins 13 and 14 to cover pins 14 and 15 Insert a bootable diskette containing the file AMIBOOT ROM into the A diskette drive Plug the system into the AC power source and power it on A blue screen will be displayed and the recovery process will automatically run The system will continue to beep throughout the recovery process The recovery process is complete when the beeping stops Remove the diskette Power down and unplug the system from the AC power source Move the BIOS recovery jumper at J1D1 back to the original position covering pins 13 and 14 Plug the system into the AC power source and power it up to confirm that the recovery was successful Clearing the Password If the user or administrator password s 1s lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its or
43. eyboard Mouse E NIC1 1Gbit C Serial port A F NIC2 10 100 Mbit Figure 3 Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information Table 3 NIC LEDs NIC LED Color LED State Description NIC2 10 100 Mbit Left LED 10 Mbps connection if right LED is on e Solid Green 100 Mbps connection Network connection in place Right LED Blinking Green Transmit receive activity NIC1 Gigabit No network connection Left LED Solid Amber Network connection in place Blinking Amber Transmit receive activity Off 10 Mbps connection if left LED is on or blinking HEES Solid Amber 100 Mbps connection Solid Green 1000 Mbps connection 18 Intel Entry Server Platform SR1325TP1 E User Guide Server Platform Features Server Chassis Components A Hard Disk Drive 1 drive purchased separately B Hard Disk Drive 2 drive purchased separately C Floppy CD ROM DVD ROM Drive Module drive s purchased separately D Front Panel Controls and Indicators E Front Panel Board TP00578 F Front Fan Module G Power Supply H Power Supply Fans Server Board SE7210TP1 E J Chassis Intrusion Switch Figure 4 System Components Server Platform Features Server Chassis Front Panel 0 O 1 022 Lal OA TP00576 Power button and power LED Network activity LEDs NIC1 top NIC2 bottom System fault LED Hard drive activity
44. g boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad 1f available but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the stake pins on the board Preface Safety Cautions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and or at http www support intel com support motherboards server Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warn und Sicherheitshinweise in diesem Dokument bevor Si
45. has been marked with the BSMI DOC mark to illustrate compliance Korean RRL Compliance This product has been tested and complies with MIC Notices No 1997 41 and 1997 42 The product has been marked with the MIC logo to illustrate compliance cay 2 eg 4 MIC p 3 HSPE MA Ss de The English translation for the above is as follows Type of Equipment Model Name SE7210TP1 E Certification No Contact Intel Representative Name of Certification Recipient Intel Date of Manufacturer Marked on Product Manufacturer Nation Intel ARWN ra Australia New Zealand 80 This product has been tested and complies with AS NZS 3548 The product has been marked with the C Tick mark to illustrate compliance Intel Entry Server Platform SR1325TP1 E User Guide Getting Help Getting Help World Wide Web http support intel com support motherboards server SR1325TP1 E Telephone All calls are billed US 25 00 per incident levied in local currency at the applicable credit card exchange rate plus applicable taxes Intel reserves the right to change the pricing for telephone support at any time without notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet In U S and Canada 1 800 404 2284 In Europe UK 0870 6072439 Finland 9 693 79297 France 01 41 918529 Denmar
46. he keyboard or to respond in a number of other ways Hardware Requirements To avoid integration difficulties and possible board damage your system must meet the requirements outlined below For a list of qualified components see the links under Additional Information and Software Processor One 2 0 GHz Intel Pentium 4 processor with 512KB cache support is required For a complete list of supported processors see the links under Additional Information and Software Memory A minimum of one 128 MB Unbuffered ECC or non ECC DDR266 DDR333 or DDR400 compliant 184 pin DIMMs Only low profile DIMMs can be installed All memory components and DIMMs used with the server platform SR1325TP1 E must comply with the DDR specifications For best performance and dual channel interleave operation a minimum of two DIMMs must be installed and the DIMMs must be populated as follows DIMMIA and DIMM 1B Populate these two sockets together first DIMM 2A and DIMM 2B Populate these sockets in addition to DIMM 1A and DIMM 2A if four DIMMs are to be used When four DIMMs are installed the system will use dual channel interleave For single channel memory a single DIMM can be installed in socket DIMM IA For a complete list of supported memory DIMMs see the links under Additional Information and Software 23 Server Platform Features gt NOTES Although the server board architecture allows the user to mix various
47. he product please go to the following Web site to obtain instructions http support intel com support motherboards draform htm In Europe and in Asia Contact your original authorized distributor for warranty service Any replacement Product is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period Telephone Support If you cannot find the information you need on Intel s World Wide Web site http www intel com call your local distributor or an Intel Customer Support representative Country United States and Canada UK France Germany Italy Spain Finland Denmark Norway Sweden Holland Asia Pacific Australia Hong Kong Korea Philippines PRC Singapore Taiwan Malaysia New Zealand Indonesia Thailand Vietnam India Pakistan Intel Entry Server Platform SR1325TP1 E User Guide Customer Support Hours Telephone Number Monday Friday 1 800 404 2284 7 00 17 00 PST 0870 6072439 01 41 918529 069 9509 6099 02 696 33276 91 377 8166 9 693 79297 38 487077 23 1620 50 08 445 1251 020 487 4562 1 800 649 931 852 2 844 4456 822 767 2595 1800 1 651 0117 800 8201100 65 2131311 2 27189915 1800 801390 0800 444365 803 65 7249 800 6310003 IDD call 63 2 6368416 0006517 830 3634 Manual toll free From India you need an IDD equipped phone IDD call 63 2 6368415 UK time 8 00 17 00 M Th F 8 00 16 0
48. hed to the backplane board see Reattaching Flat Flex Cable to Backplane Board for instructions on reinstalling it Install the FFC into the backplane board before attaching 1t to the floppy drive 7 Pull down gently on the FFC that is attached to the backplane board Insert the blue edge of the FFC cable into the connector on the floppy drive See Figure 26 B 8 Holding the FFC in place push down on each side of the locking bar on the floppy drive connector to lock the FFC into place See Figure 26 C 9 Ensure the FFC is correctly installed by verifying the following A small line of blue ribbon shows above the floppy drive connector The side of the cable facing you is solid gray not printed If line of blue ribbon is not parallel to the top of the connector or if the printed side of the FFC is facing you disengage the locking bar and re insert the FFC as described in the steps above TP00143C Figure 26 Attaching the FFC to the Floppy Drive gt NOTE The backplane board will hang loose from the floppy drive while you move to your next steps Use caution to avoid twisting or bending the FFC 43 Platform Installations and Upgrades Inserting Replacement CD ROM DVD ROM Drive 1 Turn the cage so that the metal flange at the side of the drive extends to the right 2 Lay the CD ROM drive or the DVD ROM drive into the cage with the back of the drive facing you If you have installed a floppy drive the CD ROM dr
49. iginal position before a new password s can be set The password clear jumper is located on jumper block J1D1 NDYU PWNS Power down the system and disconnect the AC power Open the server chassis Move the jumper from pins 5 and 6 to the Clear Password position covering pins 6 and 7 Reconnect the AC power power up the system Power down the system and disconnect the AC power Return the Password Clear jumper to the spare location covering pins 5 and 6 Close the server chassis 61 Server Utilities Clearing the CMOS 62 If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM The CMOS Clear jumper is located on jumper block J1D1 Power down the system and disconnect the AC power Open the server Move the jumper from pins 1 and 2 to the Clear CMOS position covering pins 2 and 3 Reconnect the AC power power up the system When the system begins beeping power it down and disconnect the AC power Return the CMOS Clear jumper to the original location covering pins 1 and 2 Close the server chassis reconnect the AC power and power up the system DODD Qu EE Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure you are using the latest firmware and files Firmware upgrades include
50. in it OVERCURRENT PROTECTION The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection you must provide supplemental protection for the server If more than one server is installed in the rack the power source for each server must be from a separate branch circuit 55 Platform Installations and Upgrades A CAUTION 56 Temperature The operating temperature of the server when installed in an equipment rack must not go below 5 C 41 F or rise above 35 C 95 F Extreme fluctuations in temperature can cause a variety of problems in your server In a 3GHz system the temperature cannot rise above 30 C 86 F Ventilation The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling It must also include ventilation sufficient to exhaust a maximum of 1200 BTU per hour for a fully loaded server system using the Server Platform SR1325TP1 E It is important to note that this measurement is the maximum and a minimum or typical system could be much less You may want to calculate the BTU hr measurement more accurately for your configuration n extra 500 BTU hr over many systems would translate into a large error calculating air conditioning capacity Intel Entry Server Platform SR1325TP1 E User Guide Server Utilities
51. ing any existing values Intel Entry Server Platform SR1325TP1 E User Guide 57 Server Utilities Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory The code and data in the upgrade file include the following On board BIOS ATA 100 RAID BIOS and PXE option ROMs for the devices that are embedded on the system board The Setup Utility The System BIOS Preparing for the Upgrade The steps below explain how to prepare to upgrade the BIOS including how to Record the current BIOS settings Obtain the upgrade utility Prepare a bootable diskette for the utility In the unlikely event that a BIOS error occurs during the BIOS update process see Recovering the BIOS for instructions on performing a BIOS recovery Recording the Current BIOS Settings 1 Boot the computer and press lt F2 gt when you see the message Press lt F2 gt Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program lt gt NOTE Do not skip step 2 You will need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive See Additional Information and Software for a link to the update software gt NOTE Review the instructions distributed with the upgrade utility before attempting a BIOS upgrade Review also any release notes in the release no
52. insinuert 21 Removing the EE 26 Installing Chassis Govea nutrir 27 Removing Processor Air Ee EE 28 Installing Processor Air Dub inicia ad 29 Installing Memory DIMMS scada ao dees 30 Removing Memory DIMMS Gegen veier de eege EE 31 Installing the Processor in the Processor Gocket na 32 Attaching the Heat Sink to the Processor ooooocccocccccnonocacccnnnancccnnnnnnnnccnnnnnnnnnnnnnos 33 Attaching the Fan Heat Sink Clips to the Processor Gockei sasesesnnnnneeeeen 33 Attaching the Fan Heat Sink Clips to the Processor Gockei ssssesesnnnnneeeeen 34 Connecting the Processor Fan Cable to the Processor Fan Connector 34 Removing Hard Drive Bracket from Chassis rrrrrrnnnnnrrrrnnnnnnrrrnnnnnnnrnnnnrnnnnnnnnnn 35 Attaching a Hard Disk Drive to a Bracket 36 Attaching Hard Disk Drive and Bracket to Chassis 37 Removing Drive ele cidad rial circa 39 Removing the Backplane c commission 40 Reattaching Flat Flex Cable to Backplane Board 41 Installing the Floppy Dive scsi r tt 42 Attaching the FFC to the Floppy De deeg euer iran ta 43 Installing Replacement CD ROM or DVD ROM Drive rrrvrrnnrnrrrvrnnnnvrvnnernnnrnnnnnr 44 Attaching the Backplane EE 45 Installing the Cage Tocar deta 45 Insering Ne CAGE inserta ltda iii 46 Replacing Riser Cai co 47 Removing the Power SUPplViuscoinicionna at 48 Installing the Power Supply darian Jeeves rage 49 Removing the Front Fan Module up coneccion lin cerda 50 Routing the Front
53. ive DVD ROM drive lies on top of it 3 Line up the screw holes on the left and right sides of the drive and the cage The front of the drive will extend slightly from the front of the cage 4 Use the four screws removed from the old drive to attach the replacement drive to each side of the cage two screws on each side TP00143D Figure 27 Installing Replacement CD ROM or DVD ROM Drive 44 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Attach Backplane to Cage 1 Ifafloppy drive is installed hold the backplane board so the silkscreen label IDE CONN is at the top left If you are looking at the printed side of the FFC instead of the solid gray side of 1t roll the bottom of the backplane board up and over until you are looking at the solid gray surface of the FFC When correctly positioned the ribbon will go underneath the backplane board not over the top of the board 2 Ifa CD ROM drive or DVD ROM drive is installed attach the connector at the back of the backplane board to the matching connector at the back of the CD ROM drive or DVD ROM drive 3 Use the three screws you removed from the backplane board earlier to reattach the backplane board to the cage TP00148A Figure 28 Attaching the Backplane Install Cage Top 1 Facing the front of the cage engage the slots at the right side of the cage top to the tabs at cage base 2 Rotate the top downward at the left sid
54. ive optional accessory kit As an option you can install a third hard drive into your chassis For instructions on installing this drive refer to the instructions included with the third hard drive kit To replace the third hard drive see Installing or Removing a Hard Drive 37 Platform Installations and Upgrades Installing a Floppy CD ROM and or DVD ROM Drive optional accessory kit Your server chassis comes with the backplane board and cable that are required for installing a floppy drive CD ROM drive or DVD ROM drive If you want to install one of these drives you need to purchase the following items separately Floppy CD ROM or DVD ROM drive CD ROM DVD ROM combo drive You can install one of the following drive combinations Floppy drive alone CD ROM drive alone DVD ROM drive alone s CD ROM DVD ROM combo drive Floppy drive and CD ROM drive Floppy drive and DVD ROM drive Floppy drive and CD ROM DVD ROM combo drive Follow the installation instructions that are included with the drive kit to install these drives Replacing a Floppy Drive CD ROM Drive DVD ROM Drive A CAUTION A floppy drive CD ROM DVD ROM drive is NOT hot swappable Before replacing it you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outlet 3
55. k 38 487077 Germany 069 9509 6099 Norway 23 1620 50 Italy 02 696 33276 Sweden 08 445 1251 Spain 91 377 8166 Holland 020 487 4562 In Asia Pacific region Australia 1800 649931 Indonesian 001 803 65 7249 Hong Kong 852 2 844 4456 Malaysia 1 800 80 1390 Korea 822 767 2595 New Zealand 0800 444 365 PRC 800 820 1100 Pakistan 632 6368415 IDD via Philippines Singapore 65 213 1311 Philippines 1 800 1 651 0117 Taiwan 2 2545 1640 Thailand 1 800 6310003 India 0006517 830 3634 Vietnam 632 6368416 IDD via Philippines In Japan 0120 868686 Domestic 81 298 47 0800 outside country In Latin America Brazil 0021 0811 408 5540 Ecuador 999 119 800 628 8686 via AT amp T Mexico 001 800 628 8686 Guatemala 99 99 190 800 628 8686 via AT amp T Colombia 980 9 122 118 Venezuela 800 11 120 800 628 8686 via AT amp T Costa Rica 0 800 011 0395 Argentina 001 800 222 1001 800 628 8686 via AT amp T Panama 001 800 628 8686 Paraguay 008 11 800 628 8686 via AT amp T Chile 800 532 992 Peru 0 800 50000 800 628 8686 via AT amp T Miami 1 800 621 8423 Uruguay 000 410 800 628 8686 via AT amp T For an updated support contact list see http www intel com support 9089 htm 81 Getting Help 82 Intel Entry Server Platform SR1325TP1 E User Guide Server Issue Report Form Intel Server Issue Report Form gt NOTE An on line automatic submission version of this form is available at http support intel com support motherboards
56. le to ensure the locking mechanism is firmly latched down at both sides When firmly latched the cable will be tightly secure When correctly installed you will see a narrow strip of blue ribbon extending up from the connector If this strip of blue is not parallel to the connector repeat these steps to reposition re install the FFC TP00143A Figure 24 Reattaching Flat Flex Cable to Backplane Board 41 Platform Installations and Upgrades Inserting Replacement Floppy Drive 42 1 2 3 Turn the cage so that the metal flange at the side of the drive extends to the right Lay the floppy drive on the bottom of the cage with the back of the drive facing you Line up the screw holes on the left and right sides of the drive and the cage The front of the drive will extend slightly from the front of the cage Insert the four screws removed from the old drive to attach the replacement drive to the cage TP00143B Figure 25 Installing the Floppy Drive Lift the brown locking mechanism at the front of the FFC connector on the floppy drive See Figure 26 Attaching the FFC to the Floppy Drive A Hold the backplane board with the attached FFC above the floppy drive Hold the backplane board so that the silkscreen label IDE CONN is at the top left and the FFC is at the right See Figure 26 B Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades e NOTE If the FFC is not attac
57. lugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list See Additional Information and Software for links to the tested component lists Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source A 64 CAUTION Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devices Disconnect each of device from the system except for the keyboard and the video monitor Make sure the system power cord is plugged into a properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive If the power LED does light attempt to boot from a floppy diskette or fro
58. m Installations and Upgrades Removing and Installing the Chassis Cover Removing the Chassis Cover gt NOTE A nonskid surface or a stop behind the chassis may be needed to prevent the chassis from sliding on your work surface 1 Remove the two acess screws from the top cover 2 Slide the top cover back until 1t stops 3 Lift the cover straight up to remove it from the chassis TP00580 Figure 8 Removing the Cover 26 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Installing the Chassis Cover 1 Place the cover over the chassis so that the side edges of the cover sit just inside the chassis sidewalls Slide the cover toward the front of the chassis until it fits in place 2 Replace the two screws that secure the cover to the chassis TP00582 Figure 9 Installing Chassis Cover 27 Platform Installations and Upgrades Removing and Installing the Processor Air Duct The air duct must be removed to access the processor assembly and DIMMs The processor air duct is required for proper airflow within the chassis Be sure the air duct is in place before installing the chassis cover Removing the Processor Air Duct 1 Unlatch the clip at the top of the air duct See letter A in Figure 10 2 Disconnect the main power cable See letter B in the figure below 3 Lift the air duct from the server chassis See letter C in the figure TP00613 Figure 1
59. m a CD ROM disk Turn on the system If the power LED does not light see Power Light Does Not Light Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following LI Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light O If system LEDs are illuminated see LED Information for a description of the light and steps to take to correct the problem Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear see No Characters Appear on Screen Specific Problems and Corrective Actions This section provides possible solutions for these specific problems Power light does not light No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light Hard disk drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD R
60. nt panel board and to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way 67 Troubleshooting Diskette Drive Activity Light Does Not Light Check the following a LU UU Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the BIOS setup to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled CD ROM Drive or DVD ROM Drive Activity Light Does Not Light Check the following a a a Are the CD ROM DVD ROM drive s power and signal cables properly installed Are all relevant switches and jumpers on the drive set correctly Is the drive properly configured Cannot Connect to a Server a DO Ooocoo 68 Make sure the network cable is securely attached to the correct connector at the system back panel Try a different network cable Make sure you are using the correct and the current drivers See Additional Information and
61. oduct instructions misuse neglect alteration repair improper installation or improper testing Intel Entry Server Platform SR1325TP1 E User Guide 87 Warranty Warranty Limitations and Exclusions These warranties replace all other warranties expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose Intel makes no expressed warranties beyond those stated here Intel disclaims all other warranties expressed or implied including without limitation implied warranties of merchantability and fitness for a particular purpose Some jurisdictions do not allow the exclusion of implied warranties so this limitation may not apply All expressed and implied warranties are limited in duration to the limited warranty period No warranties apply after that period Some jurisdictions do not allow limitations on how long an implied warranty lasts so this limitation may not apply to you Limitations of Liability 88 Intel s responsibility under this or any other warranty implied or expressed is limited to repair replacement or refund as set forth above These remedies are the sole and exclusive remedies for any breach of warranty Intel is not responsible for direct special incidental or consequential damages resulting from any breach of warranty under another legal theory including but not limited to lost profits downtime goodwill damage to or replacement of
62. onboard memory This error is followed by an address A parity error occurred in onboard memory at an unknown address NVRAM CMOS and passwords have been cleared The system should be powered down and the jumper removed CMOS is ignored and NVRAM is cleared User must enter Setup The table below lists the POST error beep codes Prior to system video initialization the BIOS uses these beep codes to inform users of error conditions The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system Please note that not all error conditions are supported by BIOS beep codes Table 8 Beep Codes Number of Beeps Description Refresh failure gt 0 J O Gol N AH 0 Parity cannot be reset First 64 Kb memory failure Timer not operational Processor failure Reserved not used 8042 GateA20 cannot be toggled memory failure or not present Exception interrupt error Display memory R W error Reserved not used CMOS Shutdown register test error Invalid BIOS such as POST module not found Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting BIOS Recovery Beep Codes Table 9 BIOS Recovery Beep Codes Beeps Reason 1 One long beep video is active 1 2 One long beep and two short beeps Insert the BIOS recovery diskette An error or warning condition at boot can result in a series of beeps being issued known as beep codes These beeps ha
63. or DVD ROM try a different diskette Q Make sure the correct device drivers installed If the problems persist contact the software vendor s customer service representative Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure However they can also be caused by file corruption or changes to the software configuration Check the following A If you are running the software from a diskette CD ROM or DVD ROM try a different diskette LI Uninstall and reinstall the software Make sure all necessary files are installed O If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures Q If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands gt NOTE Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power ou
64. or that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright O 2003 2004 Intel Corporation All Rights Reserved Preface Preface About this Manual Thank you for purchasing and using the Intel Entry Server Platform SR1325TP1 E This manual is written for system technicians who are responsible for troubleshooting upgrading and repairing this server platform This document provides a brief overview of the features of the board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Entry Server Platform SR1325TP1 E For the latest version of this manual refer to http www support intel com support motherboards server SR1325TP1 E Manual Organization Chapter 1 provides a brief overview of the Server Platform SR1325TP1 E In this chapter you will
65. or to select a sub field for multi valued features like time and date If a pick list is displayed the Enter key will undo the pick list and allow another selection in the parent menu Exit The ESC key provides a mechanism for backing out of any field This key will undo the pressing of the Enter key When the ESC key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the ESC key is pressed in any submenu the parent menu is re entered When the ESC key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded Setup Defaults Pressing F9 causes the following to appear Setup Confirmation Load default configuration now Yes No If Yes is selected and the Enter key is pressed all Setup fields are set to their default values If No is selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values Save and Exit Pressing F10 causes the following message to appear Setup Confirmation Save Configuration changes and exit now Yes NO If Yes is selected and the Enter key is pressed all changes are saved and Setup is exited If No is selected and the Enter key is pressed or the ESC key is pressed the user is returned to where they were before F10 was pressed without affect
66. ply 22 The power supply is rated for 250 watts of power at the following voltages 100 127 volts V at 50 60 Hertz Hz 5 11 amperes A maximum max 200 240 V ar 50 60 Hz 2 55 A maximum The power subsystem supports implementation of remote management features including remote enable which permits power to be activated from a variety of sources Intel Entry Server Platform SR1325TP1 E User Guide Server Platform Features System Cooling The chassis includes five front fans for cooling the processor hard drives and PCI cards These fans are not hot swappable To replace the front fan module you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outlet The power supply contains two built in fans at the rear of the chassis These fans cannot be replaced without replacing the power supply Chassis Security The chassis includes a preinstalled intrusion switch that can be monitored by server management software The switch is installed at the top left side of the front fan module When the chassis cover is opened the switch transmits a signal to the mini Baseboard Management Controller mBMC on the server board where server management software processes the signal Server management software can be programmed to respond to an intrusion by powering down the server by locking t
67. r and locate the battery Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 6 Remove the battery from its socket L Fair TP00511 Figure 37 Replacing the Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 9 Close the chassis 10 Run Setup to restore the configuration settings to the RTC Installing or Replacing the Power Cord NOTE If you will be placing your server in a rack wait to install the power cord until after the server is in the rack Plug the power cord into the power supply 54 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Installing the Platform into a Rack Installation instructions for the standard bracket kit and the optional rail kit are included with each kit These instructions can also be found at http support intel com support motherboards server chassis SR1300 Intel Server Chassis SR1200 SR1300 SR2200 and SR2300 Rail Kit Installation Guide Intel Server Chassis SR1200 SR1300 SR2200 and SR2300 Bracket Kit Installation Guide NOTES Although these documents do not refer specifically to the Intel Entry Server Platform S
68. r ensuring compliance of the modified product Only peripherals computer input output devices terminals printers etc that comply with FCC Class A or B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception Industry Canada ICES 003 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Department of Communications Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Apparelis Num riques NMB 003 dictee par le Ministre Canadian des Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance 79 Regulatory and Compliance Information Taiwan Declaration of Conformity This product has been tested and complies with CNS13438 The product
69. reen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters Are Distorted or Incorrect Check the following a a a Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installed Does this video monitor work correctly if plugged into a different system System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly it is an indication of possible system component failure Check the following a Oooo Ooo O O Is the power on light lit If not see Power Light Does Not Light If your system has LED lights for the fans is one or more of these LEDs lit Are any other front panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the both the fro
70. rives can be SCSI Parallel ATA or Serial ATA depending on the server board and add in components that are installed The hard drives are NOT hot swappable Before replacing a hard drive you must first take the server out of service turn off all peripheral devices connected to the system turn off the system by pressing the power button and unplug the AC power cord from the system or wall outlet For information on how to install these drives see Installing or Removing a Hard Drive NOTE The Intel Entry Server Platform SR1325TP1 E does not support all SCSI ATA or Serial ATA hard drives For a list of validated hard drive manufacturers and hard drive types see http support intel com support motherboards server SR1325TP1 E Drives can consume up to 17 watts of power each Drives must be specified to run at a maximum ambient temperature of 45 C Floppy CD ROM DVD ROM Slimline Bay The floppy drive CD ROM DVD ROM cage can be inserted or removed only when system power is turned off Drives in the slimline cage are NOT hot swappable For installation instructions refer to the documentation that came with your drive kit NOTE The Intel Entry Server Platform SR1325TP1 E does not support all floppy CD ROM or DVD ROM drives You must order the appropriate accessory kit to install one of these drives For accessory kit information see http support intel com support motherboards server SR1325TP1 E Power Sup
71. rom its wrapper and place it on an antistatic surface 4 Set any jumpers and or switches on the drive according to the drive manufacturer s instructions 5 With the drive circuit side down position the connector end of the drive so that it is facing the rear of the bracket Letter B in the figure below 6 Align the holes in the drive to the holes in the drive bracket and insert four screws from the fastener bag marked A to secure the drive to the bracket The fastener bag was included with your server platform TP00429 Figure 20 Attaching a Hard Disk Drive to a Bracket 36 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades Set the drive assembly on the bottom of the chassis slightly behind the sheet metal tabs Letter A in Figure 21 and slide the drive assembly forward to engage the tabs with the hard drive carrier Reinsert the screw removed in step 1 to attach the drive assembly to the chassis See letter B in the figure below TP00430 Figure 21 Attaching Hard Disk Drive and Bracket to Chassis Removing a Hard Drive 1 3 4 To remove a hard drive remove the screw that holds the drive to the chassis See letter B in Figure 21 Slide the drive rearward to disengage it from the sheetmetal tabs and then lift 1t from the chassis Unscrew the hard drive from the bracket Store the drive in an anti static bag Installing Third Hard Dr
72. see Figure 12 Remove the processor air duct that covers the processor and partially obscures the DIMMs For instructions on removing the air duct see Removing the Processor Air Duct TP00518 Figure 12 Installing Memory DIMMs Push the clips at each end of the DIMM socket s outward to the open position See number I in the figure above Holding the DIMM by the edges remove it from its anti static package Position the DIMM above the socket Align the small notch in the bottom edge of the DIMM with the keys in the socket See number 2 in Figure 12 Insert the bottom edge of the DIMM into the socket Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades 10 11 12 When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place Make sure the clips are firmly in place See number 3 in the figure above Install the processor air duct The air duct must be in place for proper system cooling For instructions on installing the processor air duct see Installing the Processor Air Duct Replace the chassis cover and reconnect the AC power cord Removing DIMMs To remove a DIMM follow these steps AP NS Observe the safety and ESD precautions at the beginning of this doc
73. server SR1325TP1 E For the fastest service please submit your form via the Internet Date Submitted Company Name Contact Name Email Address Intel Server Product Priority Critical Hot High Low Brief Problem Description Provide a brief description below See the last page for space to include a detailed problem description Board Chassis Information Baseboard Revision PBA DIMM Configuration Baseboard Serial Number DIMM1A MB CPU1 Speed Stepping Spec DIMM1A Vendor part number CPU2 Speed Stepping Spec DIMM1B MB System BIOS Version DIMM1B Vendor part number HSC Firmware Version DIMM2A MB Chassis Model DIMM2A Vendor part number O intel SR1325 E DIMM2B MB DIMM2B Vendor part number Intel Entry Server Platform SR1325TP1 E User Guide 83 Server Issue Report Form Operating System Information Operating System Version Service Pack Peripheral Information Check each box below that is used and provide the requested information Peripheral Card Or Peripheral Description Driver IRQ 4 UO Base FW Rev Revision Address P64 Segment B PCI X 64 66 O PCI Slot 1 Video O On Board Video O Add in Video NIC O On Board NIC1 1 0 Gb O On Board NIC2 10 100 Mb Hard Drive Information O IDE of drives installed Make Model Firmware Revision O SCSI Hof drives installed Make Model Firmware Revision O SATA of drives installed Make Model Firmw
74. sizes of DIMMs between channels DIMMs must be identical within each bank To be fully compliant with all applicable DDR SDRAM memory specifications the board should be populated with DIMMs that support the Serial Presence Detect SPD data structure This allows the BIOS to read the SPD data and program the chipset to accurately configure memory settings for optimum performance If non SPD memory is installed the BIOS will attempt to correctly configure the memory settings but performance and reliability may be impacted or the DIMMs may not function under the determined frequency For ECC functionality all installed DIMMs must be ECC If both ECC and non ECC DIMMs are used ECC will be disabled and will not function 24 Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades 2 Platform Installations and Upgrades Before You Begin Before working with your server product pay close attention to the safety instructions at the beginning of this manual Tools and Supplies Needed Phillips cross head screwdriver 1 bit and 2 bit Needle nosed pliers Aruler Pen or pencil Antistatic wrist strap and conductive foam pad recommended System References All references to left right front top and bottom and are based on the reader facing the front of the chassis as it would be positioned for normal operation Intel Entry Server Platform SR1325TP1 E User Guide 25 Platfor
75. sors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Installing the Processor To install a processor follow these instructions 1 Za 32 Observe the safety and ESD precautions at the beginning of this document Remove the processor air duct that covers the processor For instructions on removing the air duct see Removing the Processor Air Duct Locate the processor socket and raise the socket handle completely SeeFigure 14 letter A Aligning the pins of the processor with the socket insert the processor into the socket See letter B in the figure below Close the handle completely See letter C TP00519 Figure 14 Installing the Processor in the Processor Socket Intel Entry Server Platform SR1325TP1 E User Guide Platform Installations and Upgrades lt gt NOTE The bottom of the heat sink may have thermal interface material TIM already applied Be careful not to damage the thermal interface material 5 If there is no thermal interface material on the bottom of the heat sink use the enclosed syringe and apply the thermal interface material to the top of the processor 6 Place the fan heat sink on top of the processor See Figure
76. t apparent cause QO Try reseating the adapter first then try a different slot if necessary Q The network driver files may be corrupt or deleted Delete and then reinstall the drivers U Run the diagnostics System Boots when Installing PCI Card System Server Management features require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to the command the system to boot Before installing a PCI card you should always U Turn off the server power by using the power button on the front of the system LI Unplug the AC power cord s from the server 69 Troubleshooting Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software not the server hardware Faulty equipment is unlikely especially if other software runs correctly Check the following Q Make sure the system meets the minimum hardware requirements for the software See the software documentation Q Make sure the software is properly installed and configured for the system See the software documentation LI Use only an authorized copy Unauthorized copies often do not work Q If you are running the software from a diskette CD ROM
77. tes file that accompanies the new version of the BIOS The release notes may contain critical information regarding jumper settings specific fixes or other information to complete the upgrade 58 Intel Entry Server Platform SR1325TP1 E User Guide Server Utilities Creating a Bootable Diskette Use a DOS system to create the diskette as follows 1 2 4 Insert a diskette in diskette drive A At the CA prompt for an unformatted diskette type format a s or for a diskette that is already formatted type sys a Press lt Enter gt Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self extracting archive that contains the files you need to upgrade the BIOS 1 2 Insert the bootable diskette into the diskette drive While in the directory into which you downloaded the upgrade file s type filename a where filename is the name of the file that you downloaded This command extracts the update files and places them onto the bootable diskette Upgrading the BIOS 1 Place the bootable diskette containing the BIOS update files into the diskette drive of your system Boot the system with the diskette in the drive A menu will appear with two options Use option 1 to automatically update the system BIOS Use option 2 to manually update the system BIOS and the User Binary If you selected option 1 to automatically update the system BIOS The system will execute the AfuDOS up
78. th Newly Installed Application Software First Steps Checklist Is AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all standoffs in the proper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct OO OOO OD Intel Entry Server Platform SR1325TP1 E User Guide 63 Troubleshooting O LU OOOOODL O Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and p
79. tion erratically gt NOTE You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup Changing the BIOS Language You can use the BIOS upgrade utility to change the language the BIOS uses for messages and the Setup program Use a bootable diskette containing the Intel flash utility and language files L Gy Za Za ON Boot the computer with the bootable diskette in drive A The BIOS upgrade utility screen appears Select Update Flash Memory From a File Select Update Language Set Press lt Enter gt Select drive A and use the arrow keys to select the correct 1ng file Press lt Enter gt When the utility asks for confirmation that you want to flash the new language into memory select Continue with Programming Press lt Enter gt When the utility displays the message upgrade is complete remove the diskette Press lt Enter gt The computer will reboot and the changes will take effect Recovering the BIOS In the rare event that the BIOS becomes damaged a recovery process needs to be followed to return the system to service Two methods are available to recover the BIOS automatically with the crisis recovery diskette and manually by moving a jumper on the system board These methods are described below amp NOTE 60 BIOS recov
80. tlet and the system power cord 70 Intel Entry Server Platform SR1325TP1 E User Guide Troubleshooting Devices are not Recognized under Device Manager Windows Operating System The Windows operating systems do not include all of the drivers for the Intel chipsets onboard NICs and other components See Additional Information and Software for a link to the current drivers and chipset files Hard Drive s are not Recognized Check the following Q Make sure the drive is not disabled in BIOS Setup U Make sure the drive is connected correctly and that is plugged into the power supply LI Make sure the drive is compatible See Additional Information and Software for a link to the tested drives LI Make sure you have not exceeded the power budget for the server See Additional Information and Software for a link to software to check your power budget A If using SCSI drives verify that each SCSI ID number is unique on the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives A If using IDE drives verify that the master slave settings are set correctly See your drive documentation for details on setting the master slave settings A If using a RAID configuration with SCSI or SATA drives make sure the RAID card is installed correctly Bootable CD ROM Is Not Detected Check the following a Make sure the BIOS is configured to allow the CD ROM to be the first bootable
81. ument Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the chassis cover and locate the DIMM s See Figure 13 Remove the processor air duct that covers the processor and partially obscures the DIMMs For instructions on removing the air duct see Removing the Processor Air Duct TP00518 Figure 13 Removing Memory DIMMs Push the clips at each end of the DIMM socket s outward to the open position See number 1 in the figure above The DIMM lifts from the socket Hold the DIMM by the edges lift 1t away from the socket and store it in an anti static package See number 2 in the figure above Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets Replace the chassis cover and reconnect the AC power cord 31 Platform Installations and Upgrades Installing or Replacing the Processor A NOTE Use the instructions provided below to install or replace a processor instead of using the instructions that came with the processor CAUTIONS Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See Additional Information and Software for a link to the list of compatible processors ESD and handling proces
82. ve a code that identifies system or PCI card events For example some Intel RAID controller cards have beep codes Before checking for a system beep code error make sure the PCI card is not causing the beeping In the case of a Bootblock update where video is not available for text messages to be displayed speaker beeps are necessary to inform the user of errors For beep codes associated with a Bootblock update refer to the Intel Server Board SE7210TP1 E Technical Product Specification 75 Troubleshooting 76 Intel Entry Server Platform SR1325TP1 E User Guide Regulatory and Compliance Information Regulatory and Compliance Information Product Regulatory Compliance Product Safety Compliance The Server Board SE7210TP1 E complies with the following safety requirements UL 1950 CSA 950 US Canada EN 60 950 European Union IEC60 950 International CE Low Voltage Directive 73 23 EEC European Union EMKO TSE 74 SEC 207 94 Nordics GOST R 50377 92 Russia Product EMC Compliance The Server Board SE7210TP1 E has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed a compatible Intel host system For information on compatible host system s refer to Intel s Server Builder Web site or contact your local Intel representative FCC Class A Verification Radiated amp Conducted Emissions USA ICES 003 Class A Radiat
83. when the system is powered on until the BIOS clears it If the system is not powered down normally it is possible that the power LED will be blinking at the same time that the system status LED is off due to a failure or configuration change that prevents the BIOS from running 2 In order for a hard disk fault indication to occur an Intelligent Platform Management Interface IPMI based satellite management controller must send a Set Fault Indication command to the mini Baseboard Management Controller mBMO 3 Off when the system is powered off or in a sleep state 20 Intel Entry Server Platform SR1325TP1 E User Guide Server Platform Features Server Chassis Back Panel 0000000 A TP00577 A AC Power Xonnector F Video Connector B USB Ports 1 2 3 G NIC1 Connecgtor 1 Gbit C Keyboard Connector H NIC2 Connector 10 100 Mbit D Mouse Connector I PCI Card Bracket full height E Serial Port A Figure 6 Chassis Back Server Chassis Peripherals The chassis provides for a variety of peripherals that can be purchased separately and added to the system The following figure shows the available options A Hard drive bays 2 B Slim line floppy drive DVD CD ROM drive cage Figure 7 Optional Peripherals 21 Server Platform Features Hard Disk Drives The chassis ships with two drive brackets for mounting hard disk drives into the chassis These d

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