Symantec Client Security for Nokia Communicator 3.0
Contents
1. 53 symantec ymntec Client Security for Nokia Communicator User s Guide Symantec Client Security for okia Communicator User s Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Documentation version 1 0 Copyright Notice Copyright 2004 Symantec Corporation All Rights Reserved Any technical documentation that is made available by Symantec Corporation is the copyrighted work of Symantec Corporation and is owned by Symantec Corporation NO WARRANTY The technical documentation is being delivered to you AS IS and Symantec Corporation makes no warranty as to its accuracy or use Any use of the technical documentation or the information contained therein is at the risk of the user Documentation may include technical or other inaccuracies or typographical errors Symantec reserves the right to make changes without prior notice No part of this publication may be copied without the express written permission of Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 Trademarks Symantec the Symantec logo and LiveUpdate are trademarks of Symantec Corporation SESA Symantec AntiVirus Symantec Client Firewall Symantec Client Security Symantec Enterprise Security Architecture and Symantec Security Response are trademarks of Symantec Corporation Nokia is a registered trademark and Nokia Communicator is a tra2. Index Lists Help topics in alphabetical order by key word Search Opens a search box where you can type a word or phrase Exit Returns to the Desk view To access view and dialog Help While the appropriate view or dialog is open press the Chr keys 18 Getting started For more information Symantec products on the Web The Symantec Web site provides extensive information about all Symantec products To access the Symantec Web site On the Internet go to www symantec com Getting started 19 Explore the Symantec service and support Web site Explore the Symantec service and support Web site On the Symantec service and support Web site you can find the latest protection and program updates patches online tutorials Knowledge Base articles and virus removal tools To explore the Symantec service and support Web site 1 Onthe Internet go to www symantec com techsupp 2 Follow the links to the information that you want 20 Getting started Explore the Symantec service and support Web site Service and support solutions The Service amp Support Web site at http service symantec com supports Symantec products Customer Service helps with nontechnical issues such as orders upgrades replacements and rebates Technical Support helps with technical issues such as installing configuring or troubleshooting Symantec products Methods of technical support and customer service can vary by
3. Level 2 1 Julius Avenue 61 2 8879 1000 North Ryde NSW 2113 Fax 61 2 8879 1001 Sydney Australia Europe Middle East and Africa Symantec Ltd http www symantec com region reg eu Consumer Services amp Support 353 1 811 8032 PO Box 5689 Blanchardstown Dublin 15 Ireland Latin America Symantec Brasil Portuguese Market Place Tower http www service symantec com br Av Dr Chucri Zaidan 920 Spanish 12 andar http www service symantec com mx Sao Paulo SP Brazil 55 11 5189 6300 CEP 04583 904 Mexico 52 55 5322 3681 Mexico DF Brasil SA 01 800 711 8443 Interior August 12 2004 A Auto Protect turn off 13 turn on 13 C customizing General traffic 16 ICMP options 16 incoming services 16 outgoing services 16 D disable automatic virus protection 13 firewall protection 14 F features firewall protection 7 virus protection 6 firewall features 7 turn off 14 turnon 14 firewall protection configure 15 customizing 16 default 15 preconfigured 15 G General firewall services 16 H Help accessing 17 context sensitive 17 device 17 dialog 17 online 17 l ICMP 16 Incoming Services 16 Internet Knowledge Base articles 19 Symantec service and support Web site 19 Symantec Web sites 18 L LiveUpdate Wireless 6 main view 11 12 opening 11 toolbar 12 0 online Help 17 Outgoing Services 16 26 Index S Security 10 Service and Support 21 ser
4. all Configuration dialog press Customize Press and release Menu to move between the tabbed pages to configure firewall options Your options are General Configure the way that traffic is handled between the Internet and your device Outgoing Block permit view edit add and Services delete outgoing services Incoming Block permit view edit add and Services delete incoming services ICMP Set a mechanism for IP devices to exchange information about network problems Done Return to the Firewall Configuration dialog Getting started 17 For more information For more information The product documentation provides assistance for using your Symantec products You can find the information that you need on your device and on the Web Use online Help Online Help is available on your Nokia device The following types of online Help are available Device and task Help that provides a menu from which you can access information about all product features and tasks View and dialog Help that is context sensitive which means that it provides help for the view or dialog that you are currently using The Help button on the device keyboard allows you to access both types of online Help To access device and task Help 1 On your device keyboard press the Chr keys 2 On the right side of the Help main view select an option Your options are Contents Displays Help by dialog view or task
5. ber for your product at the Service amp Support Web site You ll be led through the online options first and then to the telephone contact options Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold telephone support is discontinued 60 days later Technical information may still be available through the Service amp Support Web site at http service symantec com Service and support solutions 23 Subscription policy Subscription policy If your Symantec product includes virus firewall or Web content protection you may be entitled to receive updates via LiveUpdate When you run LiveUpdate near the end of your subscription period you are prompted to subscribe for a nominal charge Simply follow the instructions on the screen Worldwide service and support Technical support and customer service solutions vary by country For Symantec and International Partner locations outside of the United States contact one of the service and support offices listed below or connect to http service symantec com and select your region or language under Global Support 24 Service and support solutions Worldwide service and support Service and support offices North America Symantec Corporation http www symantec com 555 International Way Springfield OR 97477 U S A Australia and New Zealand Symantec Australia http www symantec com region reg_ap
6. by selecting the way you want to handle inbound and outbound traffic on your device Selecting one of the preconfigured options is adequate for most users Your options are Low All outbound services are permitted All inbound services are permitted Medium All outbound services are permitted All inbound services are blocked High All common outbound services are permitted All inbound services are blocked By default firewall protection is set to the medium option To select a preconfigured firewall option 1 On the Desk view use the arrow keys to move to Security and then press Open 2 On the Symantec Client Security view press Preferences 3 Onthe Preferences dialog use the arrow keys to select Firewall and then press Configure 4 On the Firewall Configuration dialog press Cycle level until the preferred level appears in the main view 5 Press Done to close the Firewall Configuration dialog If the preconfigured options are not adequate you can customize your firewall protection to specify the type of traffic that is permitted or blocked on the device 16 Getting started Configure firewall protection To customize firewall protection 1 On the Desk view use the arrow keys to move to Security and then press Open On the Symantec Client Security view press Preferences On the Preferences dialog use the arrow keys to select Firewall and then press Configure On the Firew
7. dangerous Web content port scans and other suspicious behavior By default firewall protection is turned on and it is recommended that it remain turned on at all times There may be times when you want to temporarily disable firewall protection For example you might want to see if the firewall is preventing a Web page from appearing correctly o Turning off firewall protection disables all of the customized settings and the device is no longer safe from Internet attacks To turn off firewall protection 1 Onthe Desk view use the arrow keys to move to Security and then press Open 2 Onthe Symantec Client Security view press Preferences 3 Onthe Preferences dialog use the arrow keys to select Firewall and then press Change 4 Use the arrow keys to select Off and then press OK 5 Press Done to close the Preferences dialog To turn on firewall protection 1 Onthe Desk view use the arrow keys to move to Security and then press Open 2 Onthe Symantec Client Security view press Preferences 3 Onthe Preferences dialog use the arrow keys to select Firewall and then press Change 4 Use the arrow keys to select On and then press OK 5 Press Done to close the Preferences dialog Getting started 15 Configure firewall protection Configure firewall protection Your Symantec Client Security product provides preconfigured options for your immediate protection You can also customize your firewall protection
8. demark of Nokia Corporation Microsoft Outlook Windows Windows NT and the Windows logo are registered trademarks of Microsoft Corporation Other brands and product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged Chapter 1 Chapter 2 Feature summary Virus protection features Firewall protection features Getting started Open Symantec Client Security ss 10 Open Symantec LiveUpdate Wireless 11 Temporarily turn off Auto Protect ss 13 Temporarily turn off firewall protection 14 Configure firewall protection 15 For more information eee 17 Explore the Symantec service and support Website ce cusssizsoctnntuagertesnccnnsamaneiies 19 Service and support solutions Index 4 Contents Use the information in this section to familiarize yourself with the product This section includes A list of all of the features in the product A brief description of each feature The feature summary can help you determine which feature to use to solve a problem Read the feature descriptions to locate the correct component to use For more information on any of the features in this section see the online Help provided with the device 6 Feature summary Virus protection features Virus protection features Symantec Client S
9. e Wireless main view conveniently updates antivirus protection on the device To update protection it is necessary to open the program To open Symantec LiveUpdate Wireless On the Desk view use the arrow keys to move to LiveUpdate and then press Open 12 Getting started Open Symantec LiveUpdate Wireless About the main view The Symantec LiveUpdate Wireless main view lets you update antivirus protection and other products that are installed on the device Symantec LiveUpdate Wireless 4 Product Status Last Update v LiveUpdate Get update succeeded Never 4 Symantec Security Get update succeeded Never Virus Definitions Get update succeeded Never 9 symantec To explore the main view On the right side of the main view select an option Your options are Search Use the Internet to connect to the Symantec Web site and download the latest updates for the selected products Select Select the products to update on the device Product View detailed information about a Information selected product Exit Return to the Desk view To explore the toolbar 1 On the Desk view use the arrow keys to move to LiveUpdate and then press Open 2 Press Menu use the arrow keys to select About LiveUpdate and then press Select to view LiveUpdate Wireless version and copyright information Getting started Temporarily turn off Auto Protect Temporarily turn off Auto Protect Auto Protect co
10. ecurity for the Nokia Communicator protects against unwanted network intrusions hackers viruses Trojan horses and worms Real time automatic protection and on demand virus scan capabilities protect files that are stored on the device file system and removes undesirable content A virus threat list provides a list of known viruses that are stored in the virus definitions file and the details and characteristics of each virus LiveUpdate Wireless keeps your protection updated wherever you go you do not have to synchronize with your PC to get new protection and program updates Symantec Client Security virus protection features include the following Virus Protects the Nokia Communicator from protection Symbian OS viruses worms Trojan horses and other malicious content On demand Manually scans applications and scan archived files whenever it is necessary Auto Protect Provides immediate alerts whenever a virus is discovered Removes viruses automatically LiveUpdate Keeps virus definitions products and Wireless software up to date with information about new threats Feature summary 7 Firewall protection features Firewall protection features Firewall protection resides on the device and intercepts both inbound and outbound connection attempts and packets This firewall protection protects the Nokia device from Internet attacks and also guards privacy Firewall protection features include the follo
11. nstantly monitors and scans files that the device is accessing When a virus or virus like activity is detected the potentially malicious file is blocked and an alert appears By default Auto Protect is turned on and it is recommended that it remain turned on at all times In some cases you may receive an alert about a file that does not actually contain a virus To use the file and avoid the warning temporarily turn off Auto Protect While Auto Protect is turned off it is a good idea to perform regular manual scans on the device To turn off Auto Protect 1 On the Desk view use the arrow keys to move to Security and then press Open 2 Onthe Symantec Client Security view press Preferences 3 Onthe Preferences dialog use the arrow keys to select Auto Protect and then press Change 4 Use the arrow keys to select Off and then press OK 5 Press Done to close the Preferences dialog To turn on Auto Protect 1 Onthe Desk view use the arrow keys to move to Security and then press Open 2 Onthe Symantec Client Security view press Preferences 3 Onthe Preferences dialog use the arrow keys to select Auto Protect and then press Change 4 Use the arrow keys to select On and then press OK 5 Press Done to close the Preferences dialog 13 14 Getting started Temporarily turn off firewall protection Temporarily turn off firewall protection Firewall protection protects the device from Internet attacks
12. region For information on support offerings in your region check the appropriate Web site listed in the sections that follow If you received this product when you purchased your device your device manufacturer may be responsible for providing your support Customer service The Service amp Support Web site at http service symantec com tells you how to Subscribe to Symantec newsletters Locate resellers and consultants in your area Update your product registration Find out about orders returns or a rebate status Access Customer Service FAQs Post a question to a Customer Service representative Obtain product information literature or trialware For upgrade orders visit the Symantec Store at http www symantecstore com 22 Service and support solutions Technical support Technical support Symantec offers two technical support options for help with installing configuring or troubleshooting Symantec products Online Service and Support Connect to the Symantec Service amp Support Web site at http service symantec com select your user type and then select your product and version You can access hot topics Knowledge Base articles tutorials contact options and more You can also post a question to an online Technical Support representative PriorityCare telephone support This fee based in most areas telephone support is available to all registered customers Find the phone num
13. t Enabled Security Firewall Enabled Virus Definitions 28 05 2004 To explore the main view On the right side of the main view select an option Your options are Scan Manually scan the device for viruses Preferences Set preferences for the Auto Protect and firewall features and customize firewall features Activity Log View information about scan and firewall events Exit Return to the Desk view To explore the toolbar 1 On the Desk view use the arrow keys to move to Security and then press Open Getting started 11 Open Symantec LiveUpdate Wireless 2 Press Menu use the arrow keys to select an option and then press Select Your options are Preferences Turn on and turn off automatic virus protection and firewall protection Firewall Select a preconfigured firewall Configuration setting or customize the firewall settings Virus View a list of viruses that are stored Definitions in the virus definitions file as well as general information and characteristics for each virus Activity Log View information about actions that the firewall has taken or antivirus activity that has taken place on the device LiveUpdate Locate and download new virus updates to the device About View version and copyright Symantec information for Symantec Client Client Security Security Cancel Return to the Desk view Open Symantec LiveUpdate Wireless The Symantec LiveUpdat
14. vices blocked 15 inbound 15 incoming 16 outgoing 16 permitted 15 Symantec Client Security main view 10 opening 10 toolbar 10 Symantec Web sites 18 T Technical Support 18 21 turn off firewall protection 14 virus protection 13 turn on firewall protection 14 virus protection 13 V viewing blocked Web pages 14 Symantec Client Security 10 Symantec LiveUpdate Wireless 12 wW Web sites 18 19
15. wing Preconfigured Product provided firewall protection firewall levels for basic protection protection Intrusion Scan each piece of information that detection enters and exits the device and automatically block Internet attacks Network Customize security settings for detector different networks Detect port scanning and block attackers Stealth Device is invisible to scan of unused blocking ports by potential hackers 8 Feature summary Firewall protection features This section contains information about opening your Symantec products and the features that are available in the main view It is not usually necessary to open your Symantec product to benefit from the protection features that it provides Automatic features provide you with basic protection Open your Symantec product to customize option settings perform basic tasks and temporarily disable automatic features 10 Getting started Open Symantec Client Security Open Symantec Client Security Symantec Client Security protects any device on which it is installed You do not have to start the program to be protected To open Symantec Client Security On the Desk view use the arrow keys to move to Security and then press Open About the main view The Symantec Client Security main view lets you access program components set options and access the toolbar E Symantec Client Security symantec Auto Protec
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