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HP SureStore NetStorage 6000 73 GB Hard Drive Array

1. hot spare How do turn off the Push the alarm reset button 157 h the front alarm panel 4 Can connect a monitor keyboard and mouse to the HP NetStorage 6000 HP does not recommend that you make these connections How do communicate with the system without a network connection The HP NetStorage 6000 has a serial TTY connection that can be used to access the system without a network connection To use it connect the TTY port to another computer using the supplied serial cable A terminal emulation program can then be used to interact with the system s menu driven console interface this is the same as the Telnet interface Why cant access Tape Status Tape Backup Tape Restore and Tape Settings in the Backup Restore tab These screens are accessible only after you attach either an 818 or 1 9 HP SureStore DLT Autoloader to your HP NetStorage 6000 E 2 Troubleshooting and Error Codes General Issues Problem Solution How do create UNIX mount points The HP NetStorage 6000 automatically generates a UNIX mount point at the root of a file volume when you create the volume Thus there is no need to manage mount points on a directory by directory basis Refer to your UNIX users guide for more information about mount points My version of the Syslog is not automatically displaying HP NetStorage 6000 event log entries in the system log file
2. To install HP OpenView NNM for Windows NT 1 Make sure that Network Node Manager NNM Services has been started Shut down the NNM graphical user interface program 3 Insert the HP NetStorage 6000 CD into your CD ROM drive 4 Run the following program and follow the screen instructions The Finish dialog box appears when the installation is complete NOvwNWinNTNsetup exe Start the NNM graphical user interface program The HP NetStorage 6000 symbol and menu do not appear until NNM discovers it at the next polling time You may see the following error appear when running the NNM program the first time This error should disappear in subsequent runs of NNM 0 46 42 ovw 0xA82 File C OpenView symbols C Server Server_hpns6000 Line 6 Error Unknown field isHPNS6000 10 46 44 ovw 0xA82 File C NOpenViewNregistrationNCMhp 6kMhpns6Kapp Line 37 Error Unknown field isHPNS6000 To uninstall the integration pack 1 From the Windows control panel select Add Remove Programs 2 Select the NNM NetStorage 6000 Integration Pack then click Add Remove Integrating with Management Applications HP OpenView Network Node Manager Integration UNIX HP UX and Sun Solaris Installation Note You need to be at the HP UX or Solaris machine where HP OpenView is installed To install HP OpenView NNM for UNIX 1 Make sure that Network Node Manager NNM Services has been started 2
3. 6 7 Monitoring the System Viewing System Activity 6 8 Reporting The Report Tab Chapter 7 Reporting The Report Tab From the Report Tab you can send an HP NetStorage 6000 system information report to up to three e mail addresses This report provides information on hardware and software file system configuration NIC configuration and environmental status This report is helpful for checking configuration information as well as software and firmware versions Several attachments are sent along with this report such as the event log the group and users map files the group nis file the password nis file the etc hosts file andthe etc approve file To send a copy of this file and its attachments via e mail 1 Using the NetStorage web interface click the Reports tab 2 Enter the name of the e mail server The e mail server must be an IP address or a fully qualified name such as alpha corp com Note If you change the e mail server it automatically changes the e mail server specified on the SMTP Email page See SMTP Email on page 3 7 3 Enter the e mail addresses of as many as three individuals You must specify an e mail server if one or more e mail recipients are defined 4 Click either Send System Report Email to send a report to the recipients and save your settings Apply to save your settings without sending a report 7 1 Reporting The Report Tab 7 2 Securing D
4. Overview Using Help While You Work Using Help While You Work You can obtain information about the tabs in the NetStorage web interface by using context sensitive help 1 Click the help icon in the upper right corner of the web interface window A help window displays the topic pertaining to the screen you are viewing 2 Review the information then close the window or leave help running in the background by minimizing the screen When viewing help you can maximize the window or resize it with the buttons in the upper right corner Note Clicking the help icon in the upper right corner does not automatically bring the on line help browser window to the top it may be hidden by another window You must raise the window manually by clicking in the window clicking the title bar of the window or selecting it from a task list Printing Documents While using the online user s guide you can print topics and information directly from the viewer The available print options are determined by the version of TopTools or your browser Select File Print and click the options you want for the screen s you are printing The Identity Tab Chapter 2 The Identity Tab The Identity tab displays the following general system information Name The system or host name for your HP NetStorage 6000 Description HP NetStorage 6000 Manufacturer Hewlett Packard Company Product Name The product number corresponding t
5. 4 Select the HP NetStorage 6000 mount points you want to back up 5 Select your backup options as you normally would then start the backup For more information about using ARCservelT see the manual that came with the software Integrating with Remote Backup Applications Using Backup Exec Using Backup Exec Backup Exec is a high performance data management solution for Windows NT networks Backup Exec is a product of VERITAS Software Corporation The product provides fast reliable backup and restore capabilities for servers and workstations across the network Backup Exec is available in configurations that can accommodate multiplatform networks of all sizes Check your software to see which edition you are running Note When you back up with a remote server you cannot use a tape device local to the HP NetStorage 6000 To back up files from the HP NetStorage 6000 using Backup Exec Advanced Edition version 7 3 on a Windows NT server 1 Open Backup Exec 2 Select Tools Options The Options dialog box appears 3 Click the Network tab then check User Shares 4 Select Entire Network Microsoft Windows Network Domain Name NetStorage 6000 oa Select the files or volumes you want to back up 6 Select your backup options as you normally would then start the backup For more information about using Backup Exec see the manual that came with the software Integrating with Remote Backup Appl
6. Creating and Executing Backup Jobs You can only back up volumes to your backup device not individual files or directories You can store only one backup job on a tape regardless of how much data you are backing up The backup tape does not allow you to access directory information You do not need to format tapes for a backup However before you perform a backup make sure m your tapes are not write protected W you have enough tapes for the backup W you loaded the tapes in the correct order Note You may need to maximize your browser window to see the entire Tape Backup screen To create a new backup job 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Backup 2 Click Create a new job and enter a name for the job 3 Select the volume s you want to back up 5 14 Backing Up and Restoring Files Backing Up 4 Select a backup type Click Full Backup to back up all the files in the selected volume s Differential Backup to back up only those files that have changed since the last full backup If you want to schedule the job select the days you want to run the job On the Tape Settings screen see Tape Settings on page 5 21 you can change the scheduled start time You can schedule only one job per day however several jobs can be configured to back up the same volume s Note If you exit this screen without saving your changes the modifications yo
7. If the administrator has chosen No Mapping the first time an NT client attaches to the NetStorage 6000 the primary group for the NT client is obtained and added to the group map file in addition to an assigned GID and UNIX groupname If the primary group for this client is already present in the group map file no changes are made The group map file entries have the following format UNIX groupname gt lt GID gt lt NT groupname gt lt NT domain gt lt NT RID To ensure uniqueness the GID that is assigned is a number one greater than any GID value found in the group nis or group map file The assigned groupname is the GID preceded by g For instance if the GID is 21 the groupname is G21 8 14 Securing Data Modifying Map Files Modifying Files Since NIS files are read only the only files that can be modified are the user map and group map files The fields you can edit are Field Restrictions username Any combination of letters and numbers up to 256 characters This must be a unique value in the user map file UID This numeric only entry must be unique in the user map file groupname Any combination of letters and numbers up to 256 characters This must be a unique value in the group map file GID This numeric only entry must be unique in the group map file Note Use care when modifying these files to be sure that the names and domains are correctly spelled Ot
8. You can also cancel the backup job 7 When the job completes view the tape log see Tape Log on page 5 14 to determine which tapes were written to This procedure is the only way to know which tapes were used protected tapes may have been skipped Remove those tapes from the Autoloader and label them To modify an existing backup job 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Backup 2 Select an existing job from the drop down list 3 Modify the settings for the job 4 Click Save To cancel a backup 1 While a backup is in progress click Abort Running Job 2 Remove from the magazine any tapes that contain data you do not want to overwrite Note If you want to back up the same data from the canceled backup job rename the checkpoint backup failed to backup 5 16 Backing Up and Restoring Files Backing Up To delete a job 1 Click the Backup Restore tab then select Tape Backup 2 Select an existing job from the drop down list 3 Click Delete Backing Up Checkpoints When a tape backup begins it creates a checkpoint named backup The information in the checkpoint backup is backed up to tape If a checkpoint named backup already exists that checkpoint is backed up instead Keep in mind W If the disk you are backing up is almost full the attempt to create a backup checkpoint fails m Ifthe backup completes successfully the back
9. Field Description class This field specifies the class of object to protect In all cases the object is files specifier This field specifies the resources on the NetStorage 6000 server to protect For example engineering applies to all files and directories in the engineering file system host This field has the name of a host or group of hosts that have pattern access rights Host names must be resolvable through the local etc hosts file the NIS hosts file or through DNS Groups of hosts are specified in the etc hostgrps file If the host pattern is the name of a group then it must be preceded by the symbol The wildcard character may be used to specify all hosts rights This field specifies the access limits to apply The entry in this field can be one of the following access rw allows read and write access to the resources access ro allows read only access to the resources access none denies all access to the resource Additional information about the format of this file as well as detailed examples may be found in Edit Host Access on page 4 15 The file is searched sequentially for a match Once an entry is found that matches the host and the resource to restrict all other entries are ignored HP NetStorage 6000 Security in an NT only Environment On Microsoft Windows the protocol used to transfer files over the network between a server and a client is known as Server Mess
10. HP Top Tools Integration Note The integration pack must be installed on the machine running HP TopTools To install HP Top Tools 1 Close all HP TopTools program pages 2 From the Control Panel select Services a Stop the HP TopTools Services If this fails set the startup mode to Manual reboot and go to step b b Stop the IIS Admin Service Click OK on the dialog box that lists the WW Publishing Services 3 Insert the HP NetStorage 6000 CD into your CD ROM drive 4 Run the following program and follow the screen instructions TopTools WinNT setup exe 5 From the Control Panel select Services a Restart WWW Services b Restart HP TopTools Services 6 Open the HP TopTools main page If prior to running the integration pack TopTools has already detected the HP NetStorage 6000 device a Locate the HP NetStorage 6000 device They will be listed by the name you have specified b Right click on the device c In the pop up menu select Update Discovery f TopTools has not already detected the device run Discovery from HP TopTools by selecting Settings Discovery user interface To uninstall the integration pack The integration pack cannot be removed Integrating with Management Applications HP OpenView Network Node Manager Integration HP OpenView Network Node Manager Integration Windows NT Installation Note You need to be at the Windows NT server or workstation where HP OpenView is installed
11. Legal Information Software License Agreement 4 U S GOVERNMENT RESTRICTED RIGHTS The Software and documentation have been developed entirely at private expense and are provided as Commercial Computer Software or restricted computer software Use duplication or disclosure by the U S Government or a U S Government subcontractor is subject to the restrictions set forth in subparagraph c I ii of the Rights in Technical Data and Computer Software clauses in DFARS 252 227 7013 or as set forth in subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights clauses at FAR 52 227 19 as applicable The Contractor is Hewlett Packard Company 3000 Hanover Street Palo Alto California 94304 5 LIMITED WARRANTY Hewlett Packard warrants that the Software will perform substantially in accordance with the applicable Hewlett Packard published documentation prevailing at the time of shipment for a period of ninety 90 days from the date of receipt Hewlett Packard warrants that any media accompanying the Software will be free from defects in materials and workmanship under normal use and service for a period of ninety 90 days from the date of receipt Any implied warranties on the Software and media are limited to ninety 90 days Some states or jurisdictions do not allow limitations on the duration of an implied warranty so the above limitation may not apply to you 6 CUSTOMER REMEDIES Hewlett Packard s entire liab
12. SNMP settings Traps see SNMP Network Management Settings on page 3 8 Contact and asset information see Informational Settings on page 3 10 System time and date see Date and Time Settings on page 3 11 User mapping information see Mapping Strategy on page 3 14 3 Go to the Storage Tab and manually Group your physical drives into logical drives RAID sets if required see Create a Logical Drive on page 4 4 Create volumes for data storage see Create a New File Volume on page 4 9 Create directories and sub directories beneath your volumes see Create a Directory on page 4 12 Make volumes or directories available to users by sharing or exporting them see Create or Edit Windows Shares on page 4 14 Overview HP NetStorage 6000 Hardware HP NetStorage 6000 Hardware Physical Drives The HP NetStorage 6000 contains between four and ten physical hard drives depending on your company s storage needs Each physical drive can have up to 73GB of storage capacity Figure 1 1 Physical Drives Note Use only HP Hard Drives approved for your NetStorage 6000 For an up to date list of approved hard disk drives please visit our web site at www hp com support ns6000 Drives on the approved list have custom firmware for use in your NetStorage 6000 Do not attempt to install any hard disk drives other than the approved drives listed at this web site as doing so may result in system fai
13. TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND AREIN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE IN YOUR JURISDICTION TO THE SALE OF THIS PRODUCT TO YOU B 8 System Specifications Central Processing Unit CPU Appendix C System Specifications Central Processing Unit CPU Physical Characteristics Height 22 2 cm 8 75 in Width 48 3 cm 19 0 in Length 66 0 cm 26 0 in Rack Height 5U Weight 42 kg 93 Ibs typical with 10 HDDs Power Requirements Voltage Range 100V 120V 220V 240V 10 VAC Frequency 50 60 5 Hz Power Consumption 450 watts with 10HDDs C 1 System Specifications Uninterruptible Power Supply UPS Uninterruptible Power Supply UPS Note Not HP Supplied Provided for user reference only Please consult APC documentation for updated specifications Supported UPS APC Smart UPS 2200 Physical Characteristics Height 8 9 cm 3 5 in Width 48 3 cm 19 0 in Length 45 7 cm 18 0 in Rack Height 2U Weight 21 8 kg 48 0 Ibs Power Requirements Input Voltage Range 0 160 VAC Output Voltage Range 115 nominal VAC
14. To define a remote server to receive a copy of the event log 1 Using the NetStorage web interface click the Configuration tab then select Alert Settings gt Syslog 2 Enter the name or IP address of a remote server to redirect the event log to If the field blank this feature is disabled 3 Click Apply Note System log information is optional A blank field does not affect the functionality of the device 3 9 Configuring Your System and Network System Settings System Settings Informational Settings The Informational Settings appear on the Identity screen of the NetStorage web interface Network management tools may also function according to the contents of these fields To change the informational settings 1 Using the NetStorage web interface click the Configuration tab then select System Settings gt Informational Settings 2 Enter the Name of the person primarily responsible for the HP NetStorage 6000 in the Contact Name field Phone number of the person primarily responsible for the HP NetStorage 6000 in the Contact Phone Number field Description of the physical location of the HP NetStorage 6000 in the System Location field Number that your company might use to identify and track the HP NetStorage 6000 in the Asset Number field 3 Click Apply Note Blank fields do not affect the functionality of the device However entering your system location lets you easily det
15. Trap Event Log E mail LCD Web Interface Solution Message Message Message Message Message The power Power Power P22 Power Power module x Verify that the power supply X supply xx in supply xx in X overheat temperature supply switch and master temperature the system the system warning power switch are both is too high atlocation at location turned on Replace power yy is in yy is in supply The power supply critical critical replacement kit provides condition condition instructions the the temperature temperature is in a critical is in a critical range range The power Power Power Power module x Check to insure that the supply X has supply xx in supply xx in AC warning power supply is properly no AC the system the system secured in the unit power at location at location Replace the power supply yy is in yy is in if this is not effective critical critical condition condition the AC the AC power is not power is not detected detected NetStorage Fan xx in the Replace fan 6000 fanx system at failed location yy failed The primary The primary The primary P31 Primary Re establish good power cord power cord power cord power cord connection with power failed in the in the failed cord or replace power System at system at cord location yy location yy failed failed The The The P32 Re establish good secondary secondary secondary Secondary connection with power power
16. been shared appropriately Click the Storage tab then select File Volumes and view the file volume summary Make sure there is no IP address conflict with another computer Click the Status tab then select Event Log and look for IP conflict messages E 1 Troubleshooting and Error Codes General Issues Problem Solution What happens if a drive fails If a disk drive is assigned as a hot spare the System automatically switches to the hot spare and rebuilds the data on the failed drive During this process the hot spare becomes a member of the RAID set and the system continues to serve files without interruption System warnings alert you that a drive failure has occurred When the failed drive is replaced you must manually assign the new drive to be the new hot spare The drive replacement kit provides detailed instructions What happens if a drive fails and there is no hot spare HP recommends that at least one drive be assigned as a global hot spare at all times If a drive fails and no hot spare is present system warnings alert you that a drive failure occurred and that the logical drive RAID set is in a critical state Although the system continues to rebuild and serve files without interruption there is a much greater risk of data loss in this state The drive replacement kit provides detailed instructions for installing replacement drives rebuilding the critical RAID set and assigning a
17. select a device then click OK 10 Select the files or volumes you want to back up 11 Select your backup options as you normally would then start the backup Integrating with Remote Backup Applications Using HP OpenView OmniBack Il OmniBack II for Windows NT Before you use OmniBack II to back up data from the HP NetStorage 6000 you must enable OmniBack II for Windows NT to back up remote systems To enable OmniBack II for Windows NT 1 Select Start Settings Control Panel Double click Services 2 Locate the OmniBack II Inet Service then click Stop 4 Click Startup then click This Account Select a valid network administrator account Create a password confirm it then click OK Click Start to restart the OmniBack II Inet service To back up files from the HP NetStorage 6000 using OmniBack II for Windows NT 1 2 Select Start gt HP OmniBack II gt OmniBack II Manager Verify that Backup is selected in the drop down list in the top left corner of the window Click the Tasks tab on the bottom of the screen then click Interactive Backup Wizard Change File System Backup to Network Share Backup in the drop down list Click Map Network Share 6 Select Microsoft Windows Network Domain Name NetStorage 6000 Device 7 Select the files or volumes you want to back up 8 Select your backup options as you normally would then start the backup For more information about using OmniBa
18. 1 Using the NetStorage web interface click the Backup Restore tab then select Disk Checkpoints Manage Existing Checkpoints 2 Select a volume from the drop down list 3 Choose a checkpoint to retrieve the checkpoint name and directory 4 Locate the directory where the checkpoint resides and give yourself permission to access the directory Renaming or Deleting Checkpoints Checkpoints that are created at a scheduled time are automatically deleted based on their creation date The system parses the filename to determine when to delete the checkpoint If you do not want the system to delete the checkpoint on its deletion date rename the checkpoint To rename or delete a checkpoint Note Renamed checkpoints may still be deleted if the file system starts to run out of disk space 1 Using the NetStorage web interface click the Backup Restore tab then select Disk Checkpoints Manage Existing Checkpoints 2 Select a volume from the drop down list 3 Choose the checkpoint you want to rename or delete 4 Check either Rename checkpoint enter a new name then click Apply Delete Checkpoint and respond to the confirmation dialog box 5 10 Backing Up and Restoring Files Checking the Current Tape Drive Status Checking the Current Tape Drive Status Tape Backup Job Status The Tape Backup Job Status screen displays the status of your current or last backup job To view this screen using the NetStorage web
19. 10 000 ft Storage altitude non operating 4 572 m 15 000 ft ESD Air Discharge Continued Functionality 0 to 10kV Air Discharge Hardware Survival 0 to 25kV Contact Discharge Continued Functionality 0 to 4kV Contact Discharge Hardware Survival 0 to 4kV Vibration Operating amp Functional Random 5 500Hz 0 0001g2 Hz C 8 System Specifications Environmental Specifications Specification Description Vibration Survival Swept Sine 5 500 Hz 0 5g 0 to Peak sweep rate 1 oct min 5 minute dwell at 4 resonances per axis while product is powered up e Random 5 500 Hz 2 41 Gms 5 100 Hz 0 015 g Hz 100 137 Hz 6 dB oct slope 137 350 Hz 0 0107 g Hz 6 dB oct slope 500 Hz 0 0052 g Hz 10 minutes each axis min while product is powered up Shock End Use Handling Less than 45 5 kg Shock Machine Test Half sine waveform 3 millisec duration velocity change equals delta Velocity 171 0 69m for 9 1 m 45 4kg Shock Transportation Shock machine test with trapezoidal waveform and velocity change per table below Type 1 Single or multiple products boxed non paletized which may be shipped as a single unit to the end user Type 2 Single product palletized and prepared for shipment such that it s orientation is intended to be controlled Type 3 Multiple products unitized and palletized which are shippe
20. 12 1 1 You may ignore this message 10 6 Integrating with Management Applications CA Unicenter TNG Framework Integration CA Unicenter TNG Framework Integration Windows NT Installation Note The integration pack must be installed on the machine running Unicenter Framework To install CA Unicenter TNG Framework for Windows NT 1 2 3 Shut down any Unicenter programs that are currently running Insert the HP NetStorage 6000 CD into your CD ROM drive Run the following program and follow the screen instructions NCA FrmwkNWinNTNsetup exe A Finish dialog box appears when the installation is complete Click OK Select Start gt Programs gt Unicenter TNG Framework gt Auto Discovery to start the Unicenter Auto Discovery process Select Start Programs Unicenter TNG Framework 2 D MAP to open the Unicenter 2 D map to view the HP NetStorage 6000 icon Select Start gt Programs gt Unicenter TNG Framework gt Enterprise Managers gt Windows NT gt Event gt Console Logs to open the Unicenter Enterprise Management console to view the HP NetStorage 6000 traps Known Issues If you run an Auto Discovery before installing the HP NetStorage 6000 integration pack the HP NetStorage 6000 will show up under one of two areas W If it appears as an Unclassified device a Right click on the device select Reclassify b When the Edit Class notebook appears select OK m If it appears as an Other Device
21. 8 4 user level 8 4 Security and safety information C 3 Settings and features 5 21 Share level security Windows 8 4 Share level security 8 4 Shares creating 4 14 Simple Mail Transfer Protocol 3 7 Simple Network Management Protocol 3 8 SMTP 3 7 SNMP 3 8 Software license agreement A 2 Spare drive hot swappable 4 7 Statements A 1 Status lights E 6 Status summary 6 1 Status tab 6 1 Storage tab 4 1 Support 9 1 Support tab 9 1 Swap hard drive 4 7 System location 3 10 System log 3 9 System messages 6 3 System name 3 3 System settings administrative password 3 12 date and time 3 11 informational 3 10 T Tape backup job status 5 11 Tape log 5 14 Tape magazine 5 13 Tape protection window 5 21 Tape restore job status 5 12 Tapes cleaning 5 1 formatting 5 4 information 5 14 loading 5 1 ordering 5 1 Telnet 1 3 Temperature 6 4 Time settings 3 11 Top Tools 10 3 Traps 3 8 Troubleshooting browser issues E 4 component failure E 6 general issues E 1 UPS E 8 Trusted hosts file management 3 4 U UID 8 1 Unicenter TNG Framework 10 7 Uninterruptible power supply 3 14 C 1 UNIX creating mount points 8 1 security 8 1 security configuration 3 4 settings 3 4 UNIX and NT security configuration 8 12 UNIX approve file 4 15 UNIX exports file 4 15 UNIX file management password 3 12 trusted hosts 3 4 UNIX host access 4 15 UNIX to NT security 8 10 Index 3 Upgrade kits C 11 options hardwar
22. Error Codes When errors occur in the subsystems the HP NetStorage 6000 generates error messages The system notifies you of errors in any of the following ways Traps Event log E mail LCD Web interface Network management applications HP TopTools HP OpenView Network Node Manager Computer Associates Unicenter TNG Framework display trap messages The HP NetStorage 6000 displays event log messages The event log and email notifications give you the time the error occurred If one or more actions fail the failed actions repeat in the next monitoring cycle Trap Event Log E mail LCD Web Interface Solution Message Message Message Message Message Partition X is File system F40 File The space used Free up space by full FilesystemN System on this volume migrating files off the ame usage Name Full has exceeded Volume capacity of the predefined System at threshold location sysLocation is at fileSysThres hold 96 RAID The RAID Contact your local Service controller X controller is not Representative failed functioning correctly E 10 Troubleshooting and Error Codes Hardware Error Codes the output is under range the output is under range Trap Event Log E mail LCD Web Interface Solution Message Message Message Message Message The disk in A physical drive We recommend that you slot X failed in the RAID set promptl
23. Frequency 50 or 60 Hz 5 auto sensing Power Consumption Not specified Performance EMI RFI filtering No power cold starts Intelligent battery management Six power output receptacles One output and one input circuit breaker User replaceable batteries Automatic 14 day self test User selectable low battery warning level User selectable voltage sensitivity C 2 System Specifications Hardware Specifications Hardware Specifications In this section you can find information on the following specifications for the HP NetStorage 6000 Performance Specifications Features Upgrade Options Security and Safety Regulatory Compliance Environmental Specifications Power Specifications Performance Specifications Hardware Specification Processor Intel Pentium III 700MHz Slot 1 with 256KByte on CPU Cache ECC Protected Memory 256MB SDRAM 2x128MB DIMMs ECC capable with hardware error scrubbing Corrects single bit errors detects multiple bit errors Unbuffered and registered DIMMs may not be mixed I O Expansion Slots Three PCI slots One ISA slot One shared ISA PCI slot Video Keyboard Mouse CD Not supported ROM Flexible Disk Drive Built in I O Ports Serial Communications port for UPS monitoring DB9 male Serial Communications port for TTY interface for system debug and status when system cannot boot to network Embedded OS 32MB FLASH ROM for fa
24. NetStorage web interface in the current browser cache becomes invalid The browser closes and you must re connect to the system after it reboots 3 Click OK 4 When the LCD display on the unit is blank turn off the device by pushing the power switch in the back Configuring Your System and Network Shutting Down and Restarting Restarting the HP NetStorage 6000 Restart the device if you m Download a new version of the NetStorage web interface as described in Upgrading From the Web on page 9 4 W Install a new operating system W Change your security mode as described in Windows Settings on page 3 6 W Enable DHCP as described in TCP IP Settings on page 3 2 To restart the device 1 Using the NetStorage web interface click the Configuration tab then select Shutdown Restart 2 Click the Restart button A dialog box informs you that Youand any other connected users will lose the connection to the device The NetStorage web interface in the current browser cache becomes invalid The browser closes and you must re connect to the system after it reboots 3 Click OK 3 22 Managing Storage The Storage Tab Chapter 4 Managing Storage The Storage Tab The storage tab in the HP NetStorage 6000 lets you View file volumes and share information Manage file volumes create expand rename and delete Manage directories in file volumes create rename and delete Manage Windows shares in di
25. Ready Backup Running Restore Running Testing a Tape orUnknown Job Status In progress or complete Errors Number of errors that occurred during the job To view the error log for this tape click Tape Log Job Start Time Date and time the job began Job End Time Date and time the job finished Job Length in Time it took to complete the job Minutes Files Processed Number of files processed Bytes Processed Number of bytes processed Tapes Used Number of tapes the job required The screen refreshes every 10 seconds 5 12 Backing Up and Restoring Files Checking the Current Tape Drive Status Tape Magazine The View Tape Magazine screen displays information about the tape device attached to your HP NetStorage 6000 You can not retrieve information on a tape if the device is busy you do not have a tape device attached an error has occurred on your system Before performing a backup or a restore make sure you Restore only Write protect all restore tapes before loading them into the magazine Slide the write protect switch until it clicks and an orange tab appears Verify information about the tapes you loaded in the slots by clicking on the tape icon below the tape s slot number Test the slot containing the first tape of the set from which you want to restore Note Loading and reading a tape takes at least three minutes To obtain information about a ta
26. Shut down the NNM graphical user interface program 3 Insert the HP NetStorage 6000 CD into your CD ROM drive 4 Run the following script ovw HPUX Sol install sh by typing cd cdrom cd ovw HPUX_Sol install sh 5 Start the NNM graphical user interface program The HP NetStorage 6000 symbol and menu will not appear until NNM discovers it at the next polling time To mount the HP UX CD ROM Note The CD can be read correctly only with a pfs_mount CD ROM command 1 At the console start the following background processes amp background process gt pfs mountd amp pfsd amp 2 Verify such background processes exist with ps ef grep pfs 3 Atthe console enter pfs mount cdrom Or pfs mount device file cdrom an example of lt device file gt is dev dsk c1t2d0 i e gt pfs mount dev dsk c1t2d0 cdrom 4 Verify the CD ROM is mounted by entering gt bdf 5 When finished unmount the CD ROM with the command gt pfs umount cdrom Integrating with Management Applications HP OpenView Network Node Manager Integration To uninstall the integration pack 1 Goto the directory where the uninstall sh file resides Cd OV BIN HP NS6000 2 Runthe uninstall sh file by entering uninstall sh The following message may appear if NNM has not discovered a HP NetStorage 6000 box in its network prior to the integration setup No nodes were found with sysobjid 1 3 605 1 41 1 11 2 9 9
27. System Storage Tab Create and delete file volumes and directories create shares and mount points modify permissions view file volume information view physical drive specifications See Chapter 4 Managing Storage Configuration Tab Initialize view and modify network alert and system settings for your device See Chapter 3 Configuring Your System and Network Backup Restore Tab Check the current tape drive status create disk checkpoints schedule a backup restore volumes files and directories check settings and features See Chapter 5 Backing Up and Restoring Files Support Tab Request information about the HP NetStorage 6000 and register and upgrade your operating system See Chapter 9 Contacting Support and Upgrading Reports Tab Provides information on hardware and software file system configuration NIC configuration and environmental status to up to three email addresses Overview Integrating with Network Management Applications Integrating with Network Management Applications Network management applications let you view and manage devices on your network The HP NetStorage 6000 works with the following management applications W HP TopTools versions 4 5 and 5 0 m HP OpenView Network Node Manager version 6 0 W Computer Associates Unicenter TNG Framework version 2 2 m HP OpenView ManageX version 4 21 The integration lets each network management applicati
28. The HP NetStorage 6000 integrates easily with the following remote backup applications W ARCserve T Computer Associates International Inc version 6 61 for Windows NT and UNIX HPUX and Sun Solaris W Backup Exec VERITAS Software Corporation Advanced Edition version 7 5 and 8 0 for Windows NT m HP OpenView OmniBack II version 3 5 for Windows NT and mixed environments HPUX Note These remote backup applications have been extensively tested to be compatible with the HP NetStorage 6000 Additionally any backup package that can back up a CIFS or NFS mount without using backup agents should be compatible Contact the software vendors for compatibility information with network attached storage devices The information covered in this section pertains only to specific tasks you must perform to use these applications with your HP NetStorage 6000 For further information refer to the user s manual that came with your backup software Integrating with Remote Backup Applications Using ARCservelT Using ARCservelT ARCservelT is a backup and restore management solution developed to function across various platforms ARCserve T is a product of Computer Associates International Inc Check the manual that came with your software to see what platforms your edition of ARCserve T supports You can use ARCservelT version 6 61 on either a Windows NT or UNIX system connected to your HP NetStorage 6000 Note When you back up w
29. U Uninterruptible Power Source UPS A source of electrical power that is not affected by outages in the external power Source User Authentication See Authentication User Identification UID A unique number in the UNIX environment that identifies an individual to a computer system User Level Security The HP NetStorage 6000 uses a domain controller to authenticate users when they access the device Access Control Lists ACL define a user s access rights to a partic ular object V Virtual volume A volume containing checkpoints for a real volume This allows you to view the check points currently existing on the HP NetStorage 6000 Glossary 10 Index A Accessing data UNIX 8 1 Windows 4 14 Alarm reset button E 1 Alerts settings SMTP Email 3 7 SNMP Network management 3 8 Syslog 3 9 Allowing access to data UNIX 8 1 Windows 4 14 Approve file UNIX 4 15 ARCservelT 11 2 Asset number 3 10 Assigning hot spare drives 4 7 Associating UNIX and NT accounts 3 14 Authentication domain name 3 6 Autoloader 5 1 cleaning 5 1 loading internal tapes 5 1 loading tapes 5 1 loading the magazine 5 1 ordering tapes 5 1 B Backup 5 4 changing schedule 5 21 creating 5 14 job status 5 11 local 5 5 remote 5 6 tape protection window 5 21 Backup and restore tab 5 1 BackupExec 11 4 Browser 1 9 Browser issues E 4 C CA Unicenter TNG Framework 10 7 Capacity threshold 3 8 Central processing unit specifications C
30. UNIX or Windows environments with the same security permissions An NT client when attaching to the HP NetStorage 6000 for the first time where user level security is being used has a UID and GID automatically generated and stored in the users map file The UID and GID values uniquely identify the user as a member of a specific domain Any objects that are created or modified have a security descriptor attached to them that contains information about their unique identity If you explicitly provide a security descriptor when creating an object that is associated with the object If you do not specify security for the object then the directory in which the object resides is consulted for inheritable ACLs to form the new security descriptor If neither of the conditions applies then the object has a default ACL 8 9 Securing Data UNIX Files Accessed by NT Clients UNIX Files Accessed by NT Clients When an NT user accesses a UNIX file the UNIX file permissions are translated into an ACL that then determines the permissions to grant Recall from HP NetStorage 6000 Security in a UNIX only Environment on page 8 1 that permissions are granted to three distinct groups W user W group W other Ifthe owner of the UNIX file does not map to a user in the NT domain then an NT user ID is generated in the local UNIX domain If the owner of the UNIX file is recognized or mapped as a known NT user then the appropriate information is exch
31. User Mapping Modifying the User Map File The user map file contains an entry for each unique Windows client that attaches to the HP NetStorage 6000 while the device is configured to use user level security The format of the file entry is lt UNIX username gt lt UID gt lt NT username gt lt NT domain NT RID The UID value that is assigned to the Windows client is one number larger than the largest UID value in the users map or users NIS file starting with number 65537 The default UNIX username is the UID value prefixed with a lower case u When a new Windows client attaches to the HP NetStorage 6000 this file is consulted along with the mapping strategy that you have selected For example if you have selected User Name mapping when a UNIX client attaches with the an identical UNIX and Windows username the UNIX client information is used instead of the default information discussed above By reviewing the user map file you see that the UNIX usernames UIDs and Window client information is associated with the file security for each protocol To add or modify an entry in the user map file 1 Using the NetStorage web interface click the Configuration tab then select User Mapping User Map File The current user map file is displayed 2 Click Modify Map The UNIX Logon Name and UNIX UID values are displayed and can be edited The Windows Logon Name Windows Domain and Windows RID values are displayed for informational
32. YOU SHOULD PROMPTLY RETURN THE UNOPENED PACKAGE AND YOUR MONEY WILL BE REFUNDED This End User License Agreement Agreement is a binding legal agreement between you either an individual or a legal entity and Hewlett Packard By opening this Hewlett Packard software the Software package you agree to be bound by the terms of this Agreement The term Software includes the computer software the associated media any printed materials and any on line or electronic documentation If you do not agree to the terms of this Agreement Hewlett Packard is unwilling to license the Software to you In such event you may not install use or copy the Software and you should promptly contact your retailer for instructions on return of the unused product s for a refund The Software is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The Software is licensed to you not sold Hewlett Packard retains all right and title to the Software and related documentation 1 GRANT OF LICENSE This Agreement grants you the following rights a Software You may install and use one copy of the Software on one server computer b Back Up Copy You may make back up copies of the Software You may use the back up copies solely for archival purposes You must clearly label any such copies with Hewlett Packard s copyright notice and any other proprietary legends which appear on the origi
33. be rwxrwxrwx W In the absence of a group ACL the owning group will be the user s primary group and the group permissions are set to the same value as the other permissions Additionally if an NT file grants permission to the Everyone group and does not specifically deny access to the owner or the group then the same access is given to the owner and the primary group However UNIX permissions look for explicit permissions for the owner group and other To allow the same level of access in UNIX as NT these files will have a permission of r r r Securing Data Mapping NT and UNIX Users Mapping NT and UNIX Users If you have clients with NT and UNIX accounts and you select user level security you need to ensure that these clients have the same file access and security regardless of the environment that they choose to work in Similarly you might want to make either UNIX or NT files available to clients in other environments To accomplish this task you need to create a mapping between your users and groups See Mapping Strategy on page 3 14 The following table helps you determine how to go about this task Environment Suggested Action NT users do not want No mapping required access to UNIX files and UNIX users do not want access to NT files Homogenous UNIX No mapping required environment Only UNIX files will be stored on the HP NetStorage 6000 Homogenous NT No mapping required environment O
34. days For example if a tape contains 5 day old data and tape protection is 7 days the Autoloader skips that tape and tests the next one The Autoloader also skips write protected tapes and cleaning tapes To change the protection setting for tapes 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Settings 2 Select the Backup tapes are protected from overwrite for field and enter a new value 3 Click Submit A dialog box informs you that you have changed the number of days your tapes are protected Click OK Skipping the Cleaning Tape You can specify which slot contains a cleaning tape by skipping that slot during a backup or restore 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Settings 2 Click either Use all tape magazine slots for backup and restore Slot specify slot contains a cleaning tape and will not be used for backup or restore 3 Click Submit 5 22 Monitoring the System The Status Tab Chapter 6 Monitoring the System The Status Tab The Status tab lets you W View status summary W View event log W View environmental parameters temperature voltages and cooling fan operation W View CPU utilization both current and peak CPU values View network transmission information summary information on all Network Interface Cards in the system W View client activity on the network Monitoring Hardware Informatio
35. interface 1 Click the Backup Restore tab 2 Select Tape Status Backup Job Status The fields are Field Description Device Status Ready Backup Running Restore Running Testing a Tape or Unknown Job Name Name you have given the backup job Job Status In progress or complete Errors Number of errors that occurred during the job To view the error log for this tape click Tape Log Job Start Time Date and time the job began Job End Time Date and time the job finished Job Length in Time it took to complete the job Minutes Files Processed Number of files processed Bytes Processed Number of bytes processed Tapes Used Number of tapes the job required Note Make sure you view the tape log when the job completes to determine which tapes were written to This procedure is the only way to know which tapes were used Remove those tapes from the Autoloader and label them For more information see Tape Log on page 5 14 The screen refreshes every 10 seconds Backing Up and Restoring Files Checking the Current Tape Drive Status Tape Restore Job Status The Tape Restore Job Status screen displays the status of your current or last restore job To view this screen using the NetStorage web interface 1 Click the Backup Restore tab 2 Select Tape Status Restore Job Status The fields are Field Description Device Status
36. is allowed to access the resources on that computer Once a user is authenticated on a computer a session is established with the user The user does not need to be authenticated again during that session This not only applies to users accessing machines directly interactive logon but also to users accessing resources on remote servers remote or network logon Interactive logon is a very common experience for most users Every time a Windows NT computer boots a user must logon to the system before gaining access to any resource The user is prompted to press Ctrl Alt Del and then enter a name password and NT Domain name at the console of the local computer Once the user is authenticated with these credentials the user is allowed access to the resources of the computer Remote logon is not as obvious to most users When a user attempts to access files on a remote computer such as through Network Neighborhood or by mapping a network drive to a drive letter the remote computer must first authenticate the user before allowing access even though the user has already logged onto the local system Unlike the Securing Data HP NetStorage 6000 Security in an NT only Environment interactive logon remote logon usually occurs automatically without user interaction The local computer offers the account name and password from the interactive logon as credentials to logon to the remote computer The HP NetStorage 6000 fully supports the
37. is year 2000 month 01 day 19 and the time you created it was 09 am 00 min 01 seconds The checkpoint deletes in 6 hours If you do not want the system to delete the checkpoint on its deletion time rename the checkpoint see Renaming or Deleting Checkpoints on page 5 10 The name of the checkpoint is also the name of its directory on the virtual volume 5 7 Backing Up and Restoring Files Disk Checkpoints Note When checkpoints are created they do not use much disk space As you make changes to the disk volume checkpoints use increasing amounts of space Checkpoints may be deleted automatically if the system begins to run out of disk space To save disk space delete old checkpoints periodically Checkpoints appear as a directory in the virtual volume For example if you have two checkpoints for volume X one you created named ABC and a scheduled checkpoint named 20000119 090001 6h you would find the following on the virtual volume X chkpnt ABC your checkpoint X chkpnt 20000119 090001 6h scheduled checkpoint Checkpoints have benefits and limitations Benefits Limitations e Fast accurate and convenient file Depends on the disk not failing archive Uses increasing amounts of Quick and easy archive retrieval storage over time Uses minimal disk space initially 5 8 Backing Up and Restoring Files Disk Checkpoints Creating Checkpoints To create a new checkpo
38. of backup performed if it is the first tape of the backup date and time you last wrote data to the tape volumes on the tape if it is the first tape of the backup Note Loading and reading a tape takes at least three minutes 4 Click Restore Single File Directory A screen prompts you for the full path of the file s or directories you wish to restore Make sure you use correct spelling and capitalization Use forward slashes between directories Select either Restore to original location Restore to directory on NetStorage 6000 You must enter the destination path on the disk Click Start Restore A dialog box warning may inform you that if a backup is scheduled after you run a restore the backup may overwrite your restore tapes You should write protect your tapes or use the tape protection features on the Settings screen see Tape Settings on page 5 21 Click OK or Cancel Before beginning a restore the HP NetStorage 6000 searches the tape for the files The Drive and Job Status screen displays the status of the restore Check this screen periodically to see if the scan is successful 5 20 Backing Up and Restoring Files Checking Settings and Features The screen refreshes every 10 seconds Even if you re restoring only a single file the restore process might need to read through much of the backup set To cancel the restore click Abort Running Job 9 When the restore is complete view the ta
39. of logical storage for a file system on the HP NetStor age 6000 For Microsoft Windows users the file volume is analogous to the C drive Full backup A backup of all the files in the selected file volume s Glossary 3 Glossary G Gateway A combination of hardware and software that links two different networks Gateway address The IP address of a network server or host that functions as a gateway to other net works through communication lines or other network topologies Group Identification GID A number in the UNIX environment that identifies a group of individuals or services to a computer system H Hot spare A previously installed physical drive used as a backup in case an assigned drive fails The hot spare automatically takes over the duties of the failed drive The HP NetStor age 6000 allows you to set the number of hot spares desired IP address A unique 32 bit value that identifies network hosts using TCP IP An IP address or block of addresses is assigned upon application to organizations responsible for that function No two network hosts can be assigned the same IP address Each address consists of a network number optional subnetwork number and host number written as four numbers separated by periods Each number can be 0 to 255 Glossary 4 Glossary L Local Area Network LAN A network of interconnected workstations sharing the resources of a single processor or server typ
40. rebuilt using the hot spare and the hot spare drive becomes a member of the logical drive Figure 1 5 Hot Spare Drive Hot Failed Spare Drive Itis important to note that a hot spare must have the same or larger capacity of the physical drive it is to replace The system will not select a hot spare to replace a failed drive if the capacity of the hot spare is less than the drive it is to replace Once a hot spare is used to repair a logical drive its assignment changes from Hot Spare to Online If you replace the failed drive it automatically receives an assignment of Unassigned You must manually assign the new drive to Hot Spare if the new drive is to serve as a hot spare Redundant Power Supply Modules A redundant power supply module is installed in the back of the HP NetStorage 6000 Three power supply modules are active but only two are necessary to power a fully loaded unit If a power supply module fails the redundant supply provides power to the unit Overview The HP NetStorage 6000 Web Interface Redundant Power Supply Cords The HP NetStorage 6000 lets you attach more than one power source into the back of the unit This redundancy protects against a power failure The primary power cord needs to be connected when power is turned on The HP NetStorage 6000 Web Interface The HP NetStorage 6000 is managed via a web browser as shown in figure 1 6 on page 1 10 Internet Explorer 5 0 or later or Netscape 4 61 or l
41. remote logon process There is no distinction between how the HP NetStorage 6000 authenticates users and how a Windows NT 4 0 server authenticates users However since the HP NetStorage 6000 does not offer a local console interface interactive logon is not supported In addition user and group accounts local to the HP NetStorage 6000 are not supported In User Level security access is only allowed to users in a Windows NT domain environment The HP NetStorage 6000 currently does not support authentication through Windows 2000 domain controllers running in native mode The HP NetStorage 6000 also does not participate in the Windows 2000 Active Directory Services ADS However the HP NetStorage 6000 can authenticate through a Windows 2000 domain controller operating in mixed mode This means that the domain controller is configured to authenticate Windows NT 4 0 style requests in addition to native Windows 2000 style requests Security Descriptors Windows NT in conjunction with the NT File System NTFS is designed to support restricted access to any object i e files or directories on the File System Every file and directory stored on the system contains a small amount of administrative information often referred to as metadata which includes the security information associated with the object This information is known as the Security Descriptor and contains the following main attributes Attribute Description Ow
42. the HP NetStorage 6000 If you do not have a reseller log on to the HP web site www hp com or call 1 800 826 4111 to locate the one nearest you 5 1 Backing Up and Restoring Files Using the HP SureStore 818 or 1 9 DLT Autoloader You should refer to your User s Guide that came with your Autoloader for information about setup and maintenance The information in this chapter is for the Autoloader 818 If you have the 1 9 Autoloader and you are unable to find your user documentation refer to the HP web site The 818 Autoloader has eight slots Slots 1 6 are in the front of the unit and Slots 7 and 8 are inside Note The Autoloader cannot detect the difference between a cleaning tape and a tape cartridge so use caution when loading tapes into the magazine Loading Tapes into the Magazine With the tape s write protect switch facing out and the smooth edge facing the top of the magazine insert the tape until it clicks A metal tab releases to lock the tape into place When you load tapes to perform a backup the Autoloader does not care about previous tape contents it treats every tape in the magazine as blank Be sure to sequentially label your tapes after a backup If you are restoring a specific file or your entire system you must load the tapes in the correct order into the magazine 5 2 Backing Up and Restoring Files Using the HP SureStore 818 or 1 9 DLT Autoloader Loading Tapes into
43. the UNIX user name and UID value you can modify the user map file using the NetStorage web interface Fill in the appropriate fields with the UNIX user account information For more information see Mapping Strategy on page 3 14 and Modifying the User Map File on page 3 19 Note In order to see the user NIS file the NIS service must first be enabled To enable or disable NIS disabled is the default for User Accounts 1 Using the NetStorage web interface click the Configuration tab then select User Mapping NIS User Accounts 2 Click on NIS Service 3 Check or clear Enable NIS If you are enabling NIS enter the master server s IP address in the NIS Server field appropriate NIS domain name in the NIS Domain field 4 Click Apply You do not need to restart the system The NIS files are automatically updated every 5 minutes when the NIS service is enabled If the service is disabled you see either stale data or an informational message indicating that the file is empty Note The NIS service can be enabled from either the NIS User Account page or the NIS Group Account page 3 16 Configuring Your System and Network User Mapping NIS Group Accounts Note The HP NetStorage 6000 supports NIS service but not NIS service The HP NetStorage 6000 allows you read only access to portions of the user NIS file generated by the Network Information Service NIS when NIS is enabled This i
44. the Web 3 Click Register at HP COM web site and follow the instructions To register through HP Customer Support Call HP Customer Support at 970 635 1000 Note After registering your unit you can use the Support tab to upgrade the system when upgrades are available 9 2 Contacting Support and Upgrading Upgrading the HP NetStorage 6000 Upgrading the HP NetStorage 6000 Upgrade Overview Note You must register your HP NetStorage 6000 before you can receive upgrade information See Registering the HP NetStorage 6000 on page 9 2 You should periodically ensure that you have the latest operating system user interface and documentation on your system The HP NetStorage 6000 operating system software connects to the hp com web site and runs a script to see if newer files exist Note If your network is located behind a firewall you may need to configure your web browser with a proxy to connect to the hp com web site in order to check your configuration or download an upgrade To obtain an upgrade 1 Using the NetStorage web interface click the Support tab then select Upgrades Check My Configuration A screen displays The version number of the software you are running Whether a newer version is available 2 If you Arerunning the latest version of the software click Back or Cancel e Want to upgrade click Proceed to Download Page and follow the directions on screen To com
45. this User s Guide to troubleshoot or identify the failing component in your product If you are unable to resolve your issue log onto the HP Customer Care Web Site at http www hp com support NS6000 for additional troubleshooting assistance This site is frequently updated with the latest troubleshooting tools technical specifications driver and OS upgrades specific to your HP NetStorage product Note Access to some content may be limited to registered customers only Refer to Step 3 of Planning for Support for information on registering your product 2 Placing Part Orders To order service parts after your warranty has expired please contact the appropriate HP Customer Care Parts Ordering center in your region during the hours speci fied below Region Telephone Number Hours of Operation Canada 800 387 3154 or 905 206 4747 M F 8 30am 5pm ET United States 800 227 8164 M F 6am 5pm PT Note Self Maintainer processes may vary Please refer to the program and participation information located on the HP Customer Care web site at http www hp com support NS6000 B 5 NetStorage 6000 Warranty Information Hewlett Packard Limited Warranty Statement Hewlett Packard Limited Warranty Statement 1 HP warrants to you the end user customer that HP hardware will be free from defects in materials and workmanship for a period of ONE 1 YEAR from date of purchase I
46. time to repair or replace a product confirmed by HP to be defective due to reasons other than those described in 2 above to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 5 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This Limited Warranty gives you specific legal rights and you might also have the rights that vary form country to country state to state or province to province 6 HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS LIMITED WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE B 7 NetStorage 6000 Warranty Information Hewlett Packard Limited Warranty Statement WHETHER BASED IN CONTRACT
47. user Its function is to speed up restore operations Archive header General backup information found only on the first tape of a backup set B Backup job A list of volumes and backup type full or differential affecting the way the volumes are copied onto the tape and when the job is executed Glossary 1 Glossary C Checkpoint A read only copy of a volume fixed to a specified date A checkpoint appears as a directory within a virtual volume CIFS See Common Internet File System Collision The result of two devices transmitting signals at the same time on the same channel usually resulting in a garbled transmission The HP NetStorage 6000 allows you to view collisions via the status tab Common Internet File System CIFS A standard way of sharing resources over an IP Network This standard supersedes SMB Community String The SNMP keyword required for network management tools to retrieve operational or configuration information from the device Credentials A user s account name and password D Daemon A process that is always running on a computer system typically perpetually to ser vice a particular set of requests DHCP See Dynamic Host Configuration Protocol Differential backup A backup of only those files that have changed since the last full backup Glossary 2 Glossary Domain NT A group of computers whose login across the network is authenticated through the NT Serv
48. 1 Checkpoints backing up 5 17 creating 5 9 deleting 5 10 editing 5 9 managing 5 10 overview 5 7 renaming 5 10 Client activity 6 7 Computer Associates Unicenter TNG Framework 10 1 Configuration administrative password 3 12 date and time 3 11 informational settings 3 10 SMTP Email 3 7 SNMP Network Management 3 8 system log 3 9 UNIX 3 4 Windows 3 6 Configuration tab 3 1 Contact phone number 3 10 Cooling fans 6 4 CPU and memory utilization 6 5 CPU specifications C 1 Creating backup job 5 14 directory 4 12 file volume 4 9 logical drive 4 4 mount points 8 1 shares 4 14 Customer support Email 9 1 phone 9 1 requesting information 9 1 URL 9 1 D Date settings 3 11 Deleting directory 4 13 file volume 4 11 logical drive 4 5 Determining component failure E 6 Directories 4 12 creating 4 12 deleting 4 13 renaming 4 12 restoring 5 20 Disabling NIS 3 18 DNS settings 3 3 Domain Name Service 3 3 Drive specifications C 1 E Editing group map file 3 20 user map file 3 19 Editing the host access file 4 15 Email notification of hardware failure 3 7 Enabling NIS 3 18 Environmental monitoring 6 4 Environmental specifications C 3 Error codes E 10 Error notification email 3 7 front panel E 10 SNMP server 3 8 tape log 5 14 Event log 6 3 Expanding file volumes 4 10 Exports file UNIX 4 15 Index 1 F File volumes 4 9 creating 4 9 deleting 4 11 expanding 4 10 renaming 4 10 viewing information 4 8 Files restorin
49. Applications Overview Locating Information Locating Information The online User s Guide works with HP TopTools version 5 0 If you do not have TopTools on your system you can use a web browser to view the user s guide Internet Explorer 5 0 or later or Netscape 4 61 or later The context sensitive online User s Guide is pre loaded on your HP NetStorage 6000 The guide is organized into main level and sub level topics The left hand tabs in this help system are W Contents The Contents tab displays folders and pages that represent the categories of information in the online user s guide When you click a closed folder it opens to display its content subfolders and pages When you click an open folder it closes When you click pages you select topics to view in the right hand pane W Index The Index tab displays a list of keywords and keyword phrases These terms are associated with topics in the help system To open a topic in the right hand pane associated with a keyword double click the keyword A PDF version of the user s guide is also located on the HP NetStorage 6000 CD Note Viewing the PDF format HP SureStore NetStorage 6000 User s Guide requires Adobe Acrobat Reader To view this version 1 Insert the HP NetStorage 6000 CD into your CD ROM drive 2 Opena Windows Explorer window 3 Click on your CD ROM drive and locate the directory Doc 4 Double click on the file UserGuid pdf to view it
50. Click Apply You do not need to restart the system The NIS files are automatically updated every 5 minutes when the NIS service is enabled If the service is disabled you see either stale data or an informational message indicating that the file is empty Note The NIS service can be enabled from either the NIS User Account page or the NIS Group Account page Configuring Your System and Network User Mapping NIS Service Note The HP NetStorage 6000 supports NIS service but not NIS service The HP NetStorage 6000 allows you read only online access to the user NIS file generated by the Network Information Services NIS service In order to see this file the NIS service must first be enabled To enable or disable NIS disabled is the default for User Accounts 1 Using the NetStorage web interface click the Configuration tab then select User Mapping NIS User Accounts or User Mapping NIS Group Accounts 2 Click on NIS Service 3 Check or clear Enable NIS If you are enabling NIS enter the master server s IP address in the NIS Server field appropriate NIS domain name in the NIS Domain field 4 Click Apply You do not need to restart the system The NIS files are automatically updated every 5 minutes when the NIS service is enabled If the service is disabled you see either stale data or an informational message indicating that the file is empty 3 18 Configuring Your System and Network
51. PS Requires Sine wave output Support for the following APC Brand UPS APC Smart UPS 700 Model APC SU700RMNET C 5 Upgrade Options System Specifications Upgrade Options Upgrade Description Disk Storage Capacity Up to 10 SCSI disk drives hot swap capable industry standard 3 5 low profile or half height form factor Extra Drive Bays None available backup solution must be in external package System Memory 256MB SDRAM 2x128MB DIMMs ECC capable with hardware error scrubbing corrects single bit errors detects multiple bit errors Additional Network Interfaces Supported by add in PCI card Vendors Cards supported 10 100TX Half or full duplex RJ 45 connector Dual 10 100TX Half or full duplex RJ 45 connector Gigabit Ethernet Half or full duplex 1000BASE SX fiber Security and Safety W Chassis lock behind front door to secure disk drive shuttles W Key compatible with HP part number 5063 5683 C 6 System Specifications Regulatory Compliance Regulatory Compliance Category Country or Specifications Region Electromagnetic USA FCC Class A Verified Emissions 47CFR parts 2 and 15 Design Goal 4 dB 10 meter test distance for margin to specified radiated emissions emissions limits ANSI C63 4 1992 test procedure CISPR 22 1993 Class A at 10 meters test limits FCC Class A Conducted Emissions Test at A2LA or NVLAP accr
52. Read Write or Read Only is dictated by the password entered by the user By default the NetStorage 6000 accepts encrypted passwords for verification In these cases Windows NT also known as NT LM 0 12 password encryption is used The NetStorage 6000 also accepts plaintext passwords from older clients for backward compatibility Since the native file system on the NetStorage 6000 is UNIX based all files must have a UID and GID associated with them However since Share Level security does not support the concept of users or groups a single UID and GID is assigned to each share such that all files created in the share from Windows clients are assigned the UID and GID of the share When shares are managed through the web based administration tool shares are automatically assigned a UID and GID of zero UID 0 GID 0 For administrators with special needs the default UID and GID of zero may be changed for a given share The telnet interface of the NetStorage 6000 allows the user to specify the UID and the GID to be used for a particular share In this case ALL directories and files created in the share are assigned the UID and GID specified by the administrator Since Share Level security allows the user full access to all files regardless of the UNIX permission settings it is up to the administrator to ensure that the Windows shares are created in such places so as not to expose sensitive system files or the resources of other UNIX u
53. Red Hat Linux 6 1 requires that you set the r option in the syslog daemon to enable the device to receive messages from the network This action along with defining the remote server on the SYSLOG page allows the HP NetStorage 6000 event log messages to appear in the Red Hat Linux 6 1 system log file E 3 Browser Issues Troubleshooting and Error Codes Browser Issues Problem Solution The web browser does not connect to the unit Try disabling the proxy on the web browser or exclude intranet addresses The IP address does not respond to the web browser Make sure the unit accepted the IP address entered in the front panel display Recheck the IP address on the front panel Make sure the network connection is working Ping the unit open a command prompt then type ping and the unit s IP address from another networked computer If the unit does not respond check network connections and topology Make sure there is no IP address conflict with another computer The easiest way to determine this is to turn off the unit and ping it again If the unit responds while it is turned off then you have an IP conflict Alternatively the Telnet or TTY interface event log displays an IP conflict message when one exists The NetStorage web interface pages are not displaying correctly The NetStorage web interface uses Java components to properly display system information These components requ
54. S RE HRS RE 3 7 System Settings cece eee eere 3 10 User Mapping orem eh he oP ken eh ees UR EO 3 14 Shutting Down and Restarting 000 3 21 Chapter 4 Managing Storage The Storage Tab e teres eg ee 4 1 Managing Physical and Logical Drives 4 2 Managing File Volumes and Directories 4 8 Allowing Access to Data 2 0 eee eee eee 4 14 Table of Contents 1 Chapter 5 Backing Up and Restoring Files The Backup and Restore Tab 0 00 0000 5 1 Using the HP SureStore 818 or 1 9 DLT Autoloader 5 1 Local and Remote Backups eseseee eese 5 4 Disk Checkpoint i4 eu rte bre IR RESP PERS 5 7 Checking the Current Tape Drive Status 5 11 Backing Up hens c pem het e emer e 5 14 Restoring Volumes Files and Directories 5 18 Checking Settings and Features 0004 5 21 Chapter 6 Monitoring the System The Status Tab een ceteri hb eR DR eee ie eee 6 1 Monitoring Hardware Information 6 1 Viewing System Activity 2 2 2 eee eee eee eee 6 6 Chapter 7 Reporting The Report Tab x erae or ehe EC eth IR decns 7 1 Chapter 8 Securing Data About HP NetStorage 6000 Security 0 0 8 1 HP NetStorage 6000 Security in a UNIX only Environment 8 1 HP NetStorage 6000 Security in an NT only Environment 8 4 Security Mappin
55. Settings SNMP Network Management By default the Community String field is set to public andthe Trap Destination fields are blank 2 Inthe Trap Destination fields enter the IP addresses or names of the servers you want the system to notify up to five 3 Enter a value in the Volume Capacity Threshold field to receive a warning message if your volume gets to a certain capacity By default the field is set to 95 percent 4 Click either Send SNMP Test Trap to send a cold boot test trap to the destination addresses and save your changes Apply to only save your settings Note The information on this screen is optional Blank fields do not affect the functionality of the device 3 8 Configuring Your System and Network Alert Settings System Log You can define a remote server to which you can redirect a copy of the event log For more information see View Event Log on page 6 3 The Syslog function lets you manage a central location for the event log instead of working with different interfaces or systems The Syslog function allows the event log to be redirected to systems with a Syslog daemon Note Red Hat Linux 6 1 requires that you set the r option in the syslog daemon to enable the device to receive messages from the network This action along with defining the remote server on the SYSLOG page allows the HP NetStorage 6000 event log messages to appear in the Red Hat Linux 6 1 system log file
56. Y OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY SHOULD THE HEWLETT PACKARD SOFTWARE PROVE DEFECTIVE YOU AND NOT HEWLETT PACKARD OR A HEWLETT PACKARD AUTHORIZED REPRESENTATIVE ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHERS WHICH VARY FROM STATE OR JURISDICTION TO STATE OR JURISDICTION NO LIABILITY FOR CONSEQUENTIAL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY LAW IN NO EVENT SHALL HEWLETT PACKARD OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION SPECIAL INCIDENTAL CONSEQUENTIAL OR INDIRECT DAMAGES FOR PERSONAL INJURY LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF HEWLETT PACKARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY CASE HEWLETT PACKARD S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE PRICE PAID FOR THE SOFTWARE BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU INDEMNITY You agree to indemnify and hold Hewlett Packard and its suppliers harmless from and against any and all claims of any kind along with attorney s fees and litigation costs including but not limited to personal injury or property da
57. a Right click on the device select Delete Object b Click OK c Run an Auto Discovery Integrating with Management Applications CA Unicenter TNG Framework Integration When receiving a trap in the console log a message highlighted in red appears Additionally the icon in the 2 D map should change colors If the icon does not change colors you must 1 Select Start gt Programs gt Unicenter TNG Framework gt Enterprise Managers gt Windows NT gt Configuration gt Settings 2 On the bottom tab click on Event Management Click Client Preferences on the right hand tab 3 Look forthe Users authorized to issue commands entry In the settings area enter machine name caunint caunint To uninstall the integration pack 1 From the Windows control panel select Add Remove Programs 2 Select the TNG Framework NetStorage 6000 Integration Pack then click Add Remove HP UX or Sun Solaris Installation Note The integration pack must be installed on the machine running Unicenter Framework To install CA Unicenter TNG Framework 1 Shut down any Unicenter programs that are currently running 2 Insert the HP NetStorage 6000 CD into your CD ROM drive 3 Gotothe Ca Frmwk HPUX Sol folder by typing cd cdrom cd Ca Frmwk HPUX Sol Locate the install sh file on the CD CA Frmwk HPUX Sol Run the install sh file by typing install sh Start the Unicenter Auto Discovery process Open the Unicenter 2 D map to view
58. age Block SMB or Common Internet File System CIFS Many variations of the protocol exist which reflect the myriad flavors of Windows on the Market Windows 95 98 Windows NT and Windows 2000 Given all these variations there are two distinct mechanisms used in CIFS to provide security for resources They are known as Share Level Security and User Level Security The HP NetStorage 6000 supports both of these security modes The next two sections briefly explain the architecture of these security modes and highlight any special considerations that should be noted for the HP NetStorage 6000 8 4 Securing Data HP NetStorage 6000 Security in an NT only Environment Share Level Security Share level security is the simplest CIFS security mode to use but offers the least security In this mode each share is protected by a password When the server administrator defines a new share a password is specified to protect the share from unauthorized access When a user first accesses the share they are prompted for the password Once the password is entered and verified then the user has full access to all files on the share Share Level security is the default security mode for Windows for Workgroups and Windows 95 Share Level security may be implemented to allow both Read Write access as well as Read Only access to shares Each share may be protected by a Read Write password and a Read Only password The access allowed on the share
59. ail if there is a hardware failure or a critical system alert To set up automatic notification 1 Using the NetStorage web interface click the Configuration tab then select Alert Settings SMTP email 2 Enter the name of the e mail server The e mail server must be an IP address or a fully qualified name such as alpha corp com Note If you change the e mail server it automatically changes the e mail server specified in the Reports tab See The Report Tab on page 7 1 3 Enter the e mail addresses of as many as four individuals You must specify an e mail server if one or more e mail recipients are defined 4 Click either Send Test email to send a test message to the recipients and save your settings Apply to only save your settings Note The information on this screen is optional Blank fields do not affect the functionality of the device In the event of a hardware failure or system alert messages are sent through the network management tool or they are logged in the event log See View Event Log on page 6 3 3 7 Configuring Your System and Network Alert Settings SNMP Network Management Settings If you are using a Simple Network Management Protocol SNMP tool you can define the names of the servers to receive notification in case of a failure To define the servers to receive notification 1 Using the NetStorage web interface click the Configuration tab then select Alert
60. anagement functions To view file volume information 1 Using the NetStorage web interface click the Storage tab then select File Volumes A tree list appears on the left On the right a file volume summary screen appears This summary screen displays the following general information for each volume on the system File volume name Total capacity in MB Free space in MB Free space in percent Used space 2 Navigate the tree list to display more detailed information for each file volume and each subdirectory within the file volume The root of the tree is an image of a computer and is called Summary Select this to display the summary page File volumes are displayed in the second level of the tree hierarchy Select a file volume to display a page that contains the following information File volume name Total capacity in MB Used space in MB Used space in percent Unused space in MB Unused space in percent Windows share status of the volume root and lets you change the share status You can use the Actions button to manage directories 4 8 Managing Storage Managing File Volumes and Directories 3 To view subdirectory information select a subdirectory designated by a file folder graphic The following information displays Name of subdirectory Absolute path from the root Windows share status Create a New File Volume You create file volumes by allocating space from a logical drive Logical drives on th
61. and a free partition However this free space and free partition do not have to be on the same logical drive as the file volume that is being expanded Thus it is possible to create file volumes that span across logical drives This gives you the option of expanding existing volumes by installing another logical drive on the system The example shown in figure 1 4 on page 1 7 expands on the previous example by adding a new logical drive consisting of five newly added physical drives This logical drive has had one partition defined File volume 3 has then been expanded to include this newly available space Overview HP NetStorage 6000 Hardware Figure 1 4 Expanding File Volumes Logical Drive 1 consisting of physical drives 2 3 and 4 I File Volume 1 consisting of Partition 1 EE J UT Em ESEKRRCCCT File Volume 2 consisting of Partition 3 EE 7 Partition I 4 Logical Drive 2 File Volume 3 consisting of Partition 4 from Logical Drive 1 and Partition 1 from Logical Drive 2 consisting of physical drives 5 6 7 8 and 9 Partition Unassigned Space 1 7 Overview HP NetStorage 6000 Hardware Hot Spare Drives Hot spare drives are reserved drives that are used only when a physical drive that is part of a logical drive fails When this happens the system automatically selects the first available hot spare drive to take the place of the failed drive as shown in figure 1 5 The logical drive is
62. anged so that the owner has the same security privileges in NT as in UNIX A similar process occurs for the group identification and permissions The Other field is mapped to the NT Everyone account The table below shows the mapping that takes place between the permissions in UNIX and NT UNIX NT Equivalent r Read W Write Delete X Execute WX Write Delete Execute r x Read Execute rw Read Write Delete rwx Full Access No Access Note If the UNIX file is modified by an NT client then the file becomes an NT file 8 10 Securing Data NT Files Accessed by UNIX Clients NT Files Accessed by UNIX Clients Directly mapping NT permissions to UNIX permissions causes some difficulty because NT permissions have a greater level of complexity UNIX users are unable to use either the chmod or chown commands to modify the permissions or owners of NT files The table below shows which UNIX to NT file permissions are mapped NT File or Directory UNIX File or Directory R r Ww w X x D ignored P denied O denied In addition to the permission mappings covered in the previous sections the following also applies W Ifno ACLs are specified then the UNIX permission is rwxrwxrwx m Ifthe ACL is empty then the UNIX permissions will be m Ifthe only access allowed by the ACL grants full control to everyone then the UNIX permissions will
63. ata About HP NetStorage 6000 Security Chapter 8 Securing Data About HP NetStorage 6000 Security This section explains the details of security as it applies to the user data stored on the HP NetStorage 6000 The NetStorage 6000 utilizes most of the security features found on Microsoft Windows as well as all of the security features found on UNIX platforms It is not the intent of this section to review the specifics of those security architectures Instead this section highlights the special features and differences that distinguish the security on the HP NetStorage 6000 from the security on traditional Windows or UNIX file servers Since the HP NetStorage 6000 is designed to serve files over both NFS and CIFS SMB protocols it is necessary to establish a mapping of the security architectures from one platform to the other Mapping NT and UNIX Users on page 8 12 explains how that mapping is accomplished HP NetStorage 6000 Security in a UNIX only Environment The NetStorage 6000 utilizes an internal file system that is native to UNIX environments As such it has UNIX security mechanisms built in that are leveraged when serving files over the NFS protocol All resources stored on the file system contain the security metadata commonly found in UNIX systems The NetStorage 6000 does not support the concept of the et c exports file for managing mount points Instead the server automatically creates a single mount point at the root
64. ater To access the web interface enter the IP address of the HP NetStorage 6000 in the address field of your browser Note The first time you open this interface a security warning appears The NetStorage web interface uses Java and Javascript components to properly display system information Your browser detects that such programs are running and asks for your permission to accept these software components You must accept content from or grant privileges to Hewlett Packard Company To prevent further security warnings from appearing check the box at the bottom of the window to always trust content from Hewlett Packard Company Overview The HP NetStorage 6000 Web Interface Figure 1 6 HP NetStorage 6000 Web Interface 3 0 A a mu d ES Stop Refresh Home Search Favorites History Mail Print aces106 HP NetStorage 6000 d Es s TE swo A e Name aces106 Description HP NetStorage 6000 Manufacturer Hewlett Packard Product Number C4282A Location G4 Contact Name Joe Administrator Contact Phone 123 4567 Serial sd gg Asset 123456789 Net Address 15 57 105 16 MAC Address 00 90 27 9b 6d a0 OS Version 3 3 1 159 Up Time 3 days 23 hours 49 minutes The web interface s six tabs are Identity Tab View general system information See Chapter 2 The Identity Tab Status Tab View system activity and monitor hardware information See Chapter 6 Monitoring the
65. ation Logical drives on the HP NetStorage 6000 are roughly equivalent to what is commonly referred to as a RAID set You may partition the storage space on logical drives to create up to four file volumes You may want to view logical drive information to see how much free space is available in the individual partitions and where you might want to save your data To manage and view logical drive information Using the NetStorage web interface click the Storage tab then select Logical Drives A table displays partition information for each logical drive in the system To the left of the table the following drive information displays W Drive name W Drive capacity W RAID level W Drive status The table contains partition information for the logical drive Each logical drive contains a maximum of four partitions Partitions are allocated to create file volumes The table displays the current allocation of partitions to the file volumes on the system and contains the following information W Partition number 1 through 4 W File volume name W Raw capacity unformatted capacity dedicated to the file volume E Percent of total space used by the partition Partitions that are available for the creation of new file volumes display FREE SPACE in the File Volume Name column and show the maximum available free space in the Raw Capacity column Note The Actions button in the upper left corner lets you create rename expand a
66. boot the system 4 Once the drive is recognized and is in an unassigned state click Actions then select Rebuild Logical Drive 5 Youare prompted to select a logical drive to rebuild Normally there is only one drive to select Select the desired logical drive to rebuild 6 Click OK The rebuilding process may take one or more hours To monitor the status of the drive on the Physical Drives page click Actions then select Refresh to update the table When the drive is rebuilt its status changes from Rebuilding to Online 4 6 Managing Storage Managing Physical and Logical Drives Assign a Hot Spare The HP NetStorage 6000 lets you assign physical drives to function as hot spares Hot spare drives are reserved drives that are used only when a physical drive that is part of a logical drive fails When this happens the system automatically selects the first available hot spare drive to take the place of the failed drive The logical drive is rebuilt using the hot spare and the hot spare drive becomes a member of the logical drive Once a hot spare is used to repair a logical drive its assignment changes from Hot Spare to Online If you replace the failed drive it automatically receives an assignment of Unassigned You must manually assign the new drive to Hot Spare if the new drive is to serve as a hot spare Most systems only use one physical drive to serve as a hot spare However there is no restriction on the number of h
67. by the HP NetStorage 6000 Share mode may be password pro tected and may limit your access read only read write no access to a share You may define the password when you create the share The password is encrypted when transferred Simple Network Management Protocol SNMP The protocol governing network management and the monitoring of network devices and their functions Simple Mail Transfer Protocol SMTP A TCP IP protocol for sending messages from one computer to another on a network This protocol is used on the internet to route e mail Small Computer System Interface SCSI A SCSI interface is used to connect microcomputers to SCSI peripheral devices such as many hard disks and printers and to other computers and local area networks SMP See Symmetric Multiprocessing SMTP See Simple Mail Transfer Protocol SNMP See Simple Network Management Protocol Subnet Mask A 32 bit numeric mask that allows the IP address to be broken into a component that identifies the subnet on which the device resides and the ID of the device itself Symmetric Multiprocessing SMP A computer architecture in which multiple processors share the same memory which contains one copy of the operating system one copy of any applications that are in use and one copy of the data Because the operating system divides the workload into tasks and assigns those tasks to whatever processors are free SMP reduces transaction time Syslog A file containi
68. c directory on the first volume created on the system The files in the et c directory are for system management purposes and cannot be deleted If the volume that stores the etc directory is ever deleted then the system moves the contents of this directory to another available volume Most of the files in the et c directory may be edited through the web based user interface or the telnet interface of the HP NetStorage 6000 In some cases it is necessary to edit these files directly using a text editor By default all files in the et c directory are owned by the root user and may only be edited by the root user Therefore the only way to edit these files directly using a text editor is to mount the file system as the root user from a Trusted Host See Trusted Hosts on page 8 2 The etc approve File Since the NetStorage 6000 does not support the etc exports file support has been added for a file named etc approve This file can be used to restrict NFS access to particular clients on the network In order to restrict individual clients and groups of clients to specific resources on the NetStorage server the etc approve file must be edited The file may be edited manually or from the web based user interface under the Host Access section of the Storage tab Entries in the etc approve file have four fields These fields are defined as follows 8 3 Securing Data HP NetStorage 6000 Security in an NT only Environment
69. c it2 access rw files acct general access none These five entries define the access to the acct volume In particular the first two entries define access to the acct usr directory Read only access is granted to the guest group defined in the etc hostgrps file The next two entries allow read write access to the machines it 1 and it2 to all files and directories in the acct etc directory The last entry is a catch all indicating that all other hosts have no access to the acct volume The following list demonstrates the use of wildcards and DNS domains class specifier host pattern rights files engineering eng nas hp com access rw files engineering test nas hp com access ro files engineering general access none files general access none The first three entries define the access allowed to the engineering volume The wildcard character was used to specify all the machines in a DNS domain The last two lines in the examples are catch alls indicating that all other hosts have no access to the engineering volume or any other volume These entries are optional since access is always denied if it is not specifically granted To view and edit the host access file using the NetStorage web interface 1 Using the NetStorage web interface click the Storage tab then select Host Access 2 Modify the file as you would in any text editor 3 Click Save Changes when you are done editing Note If there is no ent
70. ccounts 3 17 user accounts 3 16 Network management settings 3 8 Network Node Manager 10 1 Network settings UNIX 3 4 Windows 3 6 Network transmission information 6 6 NIS disabling 3 18 enabling 3 18 group accounts 3 17 user accounts 3 16 NT and UNIX security configuration 8 12 NT to UNIX security 8 11 O Online help 1 14 OpenView Network Node Manager 10 4 Operating system upgrading from the Web 9 4 upgrading options 9 3 Ordering replacement parts C 11 tapes 5 1 upgrade kits C 11 Index 2 Index P Partition a drive 4 9 Passwords 3 12 changing 3 12 removing 3 12 PDC 3 6 PDF format User s Guide 1 13 Performance specifications C 3 Physical drive hot spare 4 7 Physical drive information 4 2 Power specifications C 3 Power supply 6 4 attaching UPS 3 14 Primary domain controller 3 6 Printing help files 1 14 Purchasing hardware and upgrades 9 1 R RAID set 4 3 Rebuilding logical drive 4 6 Redundant power supply 1 3 Registering 9 2 Regulatory compliance information C 3 Remote backup 5 6 Remote backup applications ARCservelT 11 2 BackupExec 11 4 OmniBack II 11 5 Renaming directories 4 12 Renaming file volumes 4 10 Replacement parts C 11 Report tab 7 1 Reporting 7 1 Resizing file volumes 4 10 Resource domain name 3 6 Restore files and directories 5 20 job status 5 12 overview 5 18 volumes 5 18 S Security 8 1 managing in a heterogeneous environment 8 9 mixed mode 8 9 share level
71. ck II see the manual that came with the software Legal Information Statements Appendix A Legal Information Statements Notice for USA FCC Class A Product Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in such cases users will be required to correct the interference at their own expense Notice for Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Acknowledgments Outline Java Applet licensed from Byte Sized Computing http www Byte Sized com A 1 Legal Information Software License Agreement Software License Agreement IMPORTANT READ CAREFULLY BEFORE OPENING THIS PACKAGE OPENING THIS PACKAGE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND IS A REPRESENTATION BY YOU THAT YOU HAVE THE AUTHORITY TO ACCEPT THEM IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS
72. configuration occurs automatically If you add a new card or change your IP address you need to reconfigure the NIC parameters by filling in each of the individual fields on the TCP IP Settings screen To set the NIC parameters 1 Select one of the following two options Obtainan IP address from the DHCP Server sets the parameters automatically if DHCP is enabled Because the parameters are under DHCP control you can not enter or change the IP Address or subnet mask If you disable DHCP and then later decide to enable it you will need to restart your device Depending on your configuration the DHCP server provides any or all of the following parameters System Name Gateway IP Address DNS Domain Name NIS parameters and Windows parameters You must manually configure any parameter that DHCP does not set You need to reboot your system to configure the DHCP parameters 2 Specify an IP Address lets you enter the IP Address and subnet mask The text fields show the current value which can be changed by entering a static IP Address and or subnet mask If you do not have optional NIC ports Not Installed displays beneath the NIC port fields 3 2 Configuring Your System and Network Network Settings 3 Click Apply A dialog box informs you that Youareaboutto change the system s NIC parameters You and other users will lose the connection to the device while the changes take place The NetStorage web interface in the
73. cord power cord power cord power cord cord or replace power failed in the in the failed cord system at system at location yy location yy failed failed E 12 Troubleshooting and Error Codes Hardware Error Codes Trap Message Event Log Message E mail Message LCD Message Web Interface Message Solution Operator reset the system at location yy P41 Operator reset No action required Disk drives failure in system at location sysLocation Failed drives are Drv Vendor Product ID Size R11 Drive failure R12 CtlrN failure Power fail at System in location sysLocation System is running on battery U20 pwr fail on batt Power restored at System in location sysLocation U21 power restored No action required Battery recharged to normal condition at system in location sysLocation E 13 Glossary Glossary A Access Control List ACL A list that enumerates the rights of users or groups of users to access resources Agent A program that performs one or more services The HP NetStorage device uses backup agents to back up data remotely Aggregation The combining of multiple similar or related operations into a single one Archive directory Volume directory structure information on a backup tape created by the HP NetStor age 6000 This information is not directly accessible to the
74. ct and its operating environment Access to driver amp OS upgrades Opportunity to participate in on line Forums Access to white papers amp technical documents B 1 NetStorage 6000 Warranty Information Planning for Support Access to Troubleshooting Trees that help you diagnose and resolve your own support issues Opportunity to service your own products through participation in HP s Self Maintenance Program E mail access to HP Support Engineers 4 Become a Self Maintainer optional Once you have registered your product you automatically qualify to participate in the HP Self Maintenance Program This program has been designed to provide customers the opportunity to service their own products without having to rely on a HP Service Engineer to arrive on site The HP Self Maintenance Program coupled with the Customer Replaceable Parts program puts you in control of your service experience allowing you to perform the same repair services that would normally be provided by a HP Service Engineer To find out more about the HP Self Maintenance Program and take advantage of this offer contact the HP Self Maintenance Support Line at 1 208 227 8164 7am 6pm PT 5 Warranty Upgrades optional HP offers a variety of SupportPack products that provide you the opportunity to upgrade your standard warranty Please contact your HP Authorized Reseller or the HP Customer Support Business Center at 1 800 743 8305 for in
75. current browser cache becomes invalid You should close the browser and reconnect to the system using the new NIC parameters Any invalid entries in the NIC parameters may result in an inability to access the NetStorage web interface 4 Click OK You do not need to restart the system NIC parameter fields are provided for up to three optional NIC ports They behave identically to the fields for the primary NIC DNS Settings To define the DNS settings 1 Using the NetStorage web interface click the Configuration tab then select Network Settings DNS Settings 2 Enter the System Name Host or Computer Name DNS Domain Name Name of the domain on which the HP NetStorage 6000 device resides such as alpha corp com Primary and Secondary DNS server IP addresses 3 Click Apply You do not need to restart the system 3 3 Configuring Your System and Network Network Settings UNIX Settings During initial setup you must specify how to manage and maintain the Hosts and Trusted Hosts files Hosts file management lets you map a machine name to its IP address Trusted Hosts file management lets you configure hosts on your network so that they have a trusted relationship with the HP NetStorage 6000 A trusted relationship lets the host perform administrative functions such as file changes and remote network backup on the HP NetStorage 6000 To add a Hosts file 1 Using the NetStorage web interface click the Co
76. d drive not Tighten the screw row of LEDs on fully seated the front panel Blinking yellow Drive initializing No action required or rebuilding Blinking red Drive failure Replace the drive The drive replacement kit provides detailed instructions E 7 UPS Troubleshooting Troubleshooting and Error Codes UPS Troubleshooting Not HP Supplied The following UPS troubleshooting information is provided for your convenience Please contact APC directly if you have questions model number APC Smart UPS 2200 See your UPS manual for contact information Problem Possible Cause Solution UPS will not turn on UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in Very low or no utility voltage Check the AC power supply to the UPS with a table lamp and if the lamp is dim have the voltage checked UPS will not turn on or off Computer interface or accessory problem Disconnect the computer interface or accessory If the UPS now works normally check the interface cables the computer and attached accessories UPS operates on battery even though normal line voltage is thought to exist UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in Very high low or distorted line voltage Tes
77. d only as a palletized load to the end user Package Test Vibration And Package Test Impact Acoustics 5 0 Bels sound power as calculated from the sound pressure measurements power ISO Standards requirements System Dimensions Desktop 8 3 4 Hx 19 W x 22 D Rack 5U 8 Hx 19 W x 22 D System Weight 38 42 kg 85 93 lbs C 9 System Specifications Power Specifications Specification Description MTBF Mean Time Between any 53 500 hours at 250C 10 Disk Drives Failure MTBCF Mean Time Between 490 000 hours Critical Failure MTTDL Mean Time to Data Loss Greater Than 1 000 000 hours RAID5 required Mean Life Requirement 35 Years Availability Better than 99 9996 a Tests made while operating on the I20V range Power Specifications Specification Description 100V 120V 220V 240V 10 50Hz and 60Hz 5 Power Line Transient e Low Energy Pulse 3KV 100kHz Ring Wave High Energy Pulse 1KV at 1 2 Microsec by 50 Power Line Microsec Recoverable Power From 129V to 150V for 500 millisec Line Surge Recoverable Power From 108V to 80 5V for 500 millisec Line Sag Power Line Dropout From lower limit to OV for 10millisec Transparent to user Power Availability 500 W maximum Power Consumption 450 W typical 10 HDDs installed a Tests made while operating on the I20V range System Specif
78. directory or file Make sure you carefully label and date your local backup tapes because a database of local backup operations is not maintained To run a local restore 1 From your workstation open a web browser and enter the IP address of the HP NetStorage 6000 2 Select the Backup Restore tab then click Tape Restore see Restoring Volumes on page 5 18 or Restoring Files and Directories on page 5 20 for more information Performing a Remote Backup Use third party backup applications on any computer on the network with a tape drive attached to perform a remote backup When you run a remote backup data from the HP NetStorage 6000 transfers over the network to the remote server running the backup application and then to the server attached tape device The remote backup application cannot control the Autoloader connected to the HP NetStorage 6000 If the backup application is running under NT the restore operation recovers both the NT and UNIX security settings for each file If the backup application is running under UNIX the restored NT files revert to the default user security setting while UNIX files retain their full security settings See Remote Backup Applications Overview on page 11 1 for a list of remote backup applications the HP NetStorage 6000 integrates with 5 6 Backing Up and Restoring Files Disk Checkpoints Disk Checkpoints What Are Disk Checkpoints You can use the disk checkpoint
79. e C 3 purchasing 9 1 Upgrading adding hard drives 4 2 Upgrading your operating system checking for upgrades 9 3 file already downloaded 9 5 from the web 9 4 options 9 3 UPS 3 14 specifications C 1 troubleshooting E 8 user accounts NIS 3 16 UserID 8 1 User level security Windows 8 4 User map file editing 3 19 User name mapping 3 14 Using help 1 14 V Viewing client activity 6 7 CPU utilization 6 5 file volume information 4 8 logical drive information 4 3 network transmisson information 6 6 physical drive information 4 2 system messages 6 3 Volume capacity threshold 3 8 Volumes creating 4 9 deleting 4 11 expanding 4 10 renaming 4 10 restoring 5 18 view information 4 8 W Warranty support B 3 Web interface 1 9 Windows creating shares 4 14 security configuration 3 6 settings 3 6 Windows share level security 8 4 Windows to UNIX mapping 8 12 Windows user level security 8 4 WINS servers 3 6 Write protecting tapes 5 18 Index Index 4
80. e Enter the path of the upgrade file or click Browse to locate it Click Upload Image to NetStorage 6000 After your system uploads the image to the HP NetStorage 6000 you must reboot the device in order for the upgrade to take effect You can click either Reboot Now if the reboot won t interrupt the operation of your network then click Finish or you can select Reboot Later 9 5 Contacting Support and Upgrading Upgrading the HP NetStorage 6000 9 6 Integrating with Management Applications Management Applications Overview Chapter 10 Integrating with Management Applications Management Applications Overview HP TopTools HP TopTools is a tool for managing devices on a network It discovers the devices on your network and maintains information about their configuration and status This information is stored on a web server You access the device information using a web browser HP TopTools version 5 0 has built in support for the HP NetStorage 6000 HP TopTools version 4 5 for Windows NT may be used but it does require a software update Network Management Applications The HP NetStorage 6000 integrates with the following network management applications m HP OpenView Network Node Manager version 6 0 and 6 1 W Computer Associates CA Unicenter TNG Framework version 2 2 The integration allows each network management application to m Identify the HP NetStorage 6000 when it is attached to the network Wm D
81. e HP NetStorage 6000 are divided into a maximum of four partitions Whenever you create a file volume it uses one partition on one logical drive To create a new file volume 1 Using the NetStorage web interface click the Storage tab then select Logical Drives Click Actions then select Create File Volume Enter a new file volume name in the space provided Select a partition to use from the pull down menu Enter desired file volume size MB in the space provided Click OK A progress bar displays while the new volume is formatted o a fF WO Ww 4 9 Managing Storage Managing File Volumes and Directories Expand a File Volume To expand a file volume there must be free storage space and a free partition on a logical drive This free space and free partition do not need to be on the same logical drive as the file volume to be expanded you can create file volumes that span across logical drives This gives you the option of expanding existing volumes by installing another logical drive on the system To expand an existing file volume 1 o 0 A WO N Using the NetStorage web interface click the Storage tab then select Logical Drives Click Actions then select Expand File Volume Select the volume to be expanded Select a partition to use from the pull down menu Enter desired file volume size in the space provided Click OK A progress bar displays while the file volume is expanded Rename a File Vo
82. e is no need to maintain these files Modifying Map Files The mapping files that are created by the HP NetStorage 6000 for users user map and groups group map can be manually edited if necessary You might consider manually modifying the files for any of the following reasons W If an incorrect association has been made between two clients NT to UNIX W If you remove a client as part of a file cleanup W If you create custom associations between users The user map and group map files are located in the et c directory at the root of the first volume But you can modify the user map file and group map file through the NetStorage web based interface See Modifying the User Map File on page 3 19 and Modifying the Group Map File on page 3 20 8 13 Securing Data Modifying Map Files User Map File If the administrator has chosen No Mapping the first time an NT client attaches to the NetStorage 6000 an entry is made in the user map file that includes the client s NT username NT domain NT RID and an assigned UID and UNIX username The user map file entries have the following format lt UNIX username gt lt UID gt lt NT username NT domain NT RID To ensure uniqueness the UID that is assigned is a number one greater than any UID value found in the users nis or users map file The assigned username is the UID preceded by u For instance if the UID is 502 the username is u502 Group Map File
83. eatures Feature Description Self restart Automatic Server Restart ASR that reboots incase Capability of embedded NOS hang Environmental Temperature voltage and fan speed monitoring with Monitoring alarm capability Self Correcting ECC capable with hardware error scrubbing corrects Memory single bit errors detects multiple bit errors Hot Swap Supports 36GB and future low profile and half height Subsystem SCSI hard disks Up to 10 hard disks RAID Disk Array Controller Hardware RAID accelerator with 32MB of NVRAM RAID5 Supports up to 10 hard disks with hot swap Maximum RAID5 group of 8 drives e 32MB NVRAM for cached write protection Support for SMART capable disk drives Automatic detection of hard disk failure with automatic rebuild to global hot spare Power Supply Modules Triple redundant with hot swap System can tolerate failure of one supply two required for minimum operation 2 1 operation Audible alarm and network alarm for failure Fans 2 Redundant fan assemblies with fan speed monitoring for system cooling Fan hot swap supported Boot Time Seconds from power on to file system available after proper shutdown one 5 drive RAID5 partition typical UPS Support External Uninterruptible Power Supply UPS monitoring through integrated serial port DB9 male System shutdown initiated battery critical error reported by U
84. edited test facility Canada Industry Canada Accepts FCC test results Interference Causing Equipment Standard ICES 003 Issue 3 1997 Canadian Standards Association CAN CSA CISPR 22 96 test methods and limits Class A CSA Certified Canada or cUL Listed UL Listed USA Safety Compliance C 7 System Specifications Environmental Specifications Environmental Specifications The HP NetStorage 6000 is a Hewlett Packard environmental class C1 product All specs herein unless otherwise noted are per the HP Corporate Quality Environmental Tests Class C1 is defined as follows Section 751 005 4 5 Class C1 Controlled Office Environment This classification applies to office and computer equipment intended for use under moderate temperature and humidity limits only Other environmental factors are similar to Class B2 General Purpose Environment Special attention to Acoustical noise and ergonomic issues must be provided This class should not be used for personal computers terminals or system peripherals that will have a market application in systems associated with Class B2 Specification Description Operating Temperature 5 to 435 C 445 to 495 F Storage Temperature non 40 to 70 C 40 to 140 F operating Operating Humidity 2096 to 8095 non condensing Storage Humidity non operating 1096 to 9096 non condensing Operating Altitude 0 to 3 048 m 0 to
85. efore UNIX host systems can mount the volume Host access rights to resources via the NFS protocol are managed through the approve file The etc approve File In traditional UNIX implementations the export s file is used to restrict host access to the defined mount points On the HP NetStorage 6000 this function is handled by the etc approve file The administrator may edit this file W Directly from a text editor via an NFS UNIX mount or a Windows share The file is named approve and is located in the et c directory in the first file volume created on the system The et c directory is an administrative file directory The files may be edited with the correct permissions but they cannot be deleted W From the HP NetStorage web interface as explained in this section Entries in the approve file have four fields 4 15 Managing Storage Allowing Access to Data Field Restrictions class This field specifies the class of object to protect In all cases the object is files specifier This field specifies the resources on the NetStorage 6000 server to protect For example engineering applies to all files and directories in the engineering file system host pattern This field has the name of a host or group of hosts that have access rights Host names must be resolvable through the local etc host s file the NIS hosts file or through DNS Groups of hosts are specified in the etc hostgrps file If
86. elow where a HP Service Engineer will assist you with troubleshooting placing part orders or processing any on site service requests that may result out of your support experience Region Telephone Number Hours of Operation Canada 905 206 4663 M F 6am 6pm MT United States 970 635 1000 M F 6am 6pm MT B 3 NetStorage 6000 Warranty Information Obtaining Warranty Support Prior to contacting a HP Customer Care Center please be prepared to provide the following information HP product number Product serial number Date of purchase Your name and shipping address Operating environment details such as operating system manageability tool Description of problem such as application error message from system or diagnostics Third party hardware or software Operating system type and revision Troubleshooting performed HP Self Maintainer processes may vary please refer to the on line program participation instructions available on the HP Customer Care web site at http www hp com support NS6000 If you have upgraded your warranty with a HP SupportPack please follow the instructions for obtaining support outlined in your HP SupportPack Agreement B 4 NetStorage 6000 Warranty Information Obtaining Out of Warranty Support Obtaining Out of Warranty Support 1 Diagnose the Problem If you encounter difficulty with your HP NetStorage product refer to Monitoring and Troubleshooting chapter of
87. er The HP NetStorage device supports multiple domain environments by using the NT Master Domain model The HP NetStorage device logs in to the resource domain but authenticates users on a potentially different authentication domain This is the Network Neighborhood domain that the HP NetStorage device appears in Domain TCP IP An alphanumeric representation of an association of computers For example hp com com is a top level domain and hp is a second level domain Domain Name Service DNS A network that translates domain names into IP addresses If you have multiple DNS servers on your network and one DNS server cannot translate a domain name it asks another one and so on until the IP address is found The first DNS server that is que ried is known as the Primary DNS the second DNS server is known as the Secondary DNS Each DNS server has a unique IP address Dynamic Host Configuration Protocol DHCP Software that automatically assigns IP addresses to client stations logging onto a TCP IP network It eliminates having to manually assign IP addresses and it allows a larger group of machines to share a limited pool of addresses assuming not all users are logged on at the same time DHCP can assign a new address to each machine at star tup dynamic or permanent static addresses can be assigned Newer DHCP servers dynamically update the DNS servers after making assignments F File Volume File Volumes are the basic unit
88. ermine which device has issued an alert when you receive notification of an error The e mail message contains the system name If you provide your system location information you can easily troubleshoot or repair the problem 3 10 Configuring Your System and Network System Settings Date and Time Settings Although not required you should set the date and time on the HP NetStorage 6000 The system uses the information on this screen to keep track of the date and time for operations such as W Backup W Time stamps for file generation and modification W Log file reports Failure to set the proper date and time may lead to confusing behavior or misleading time stamping of files and log messages To set the date and time 1 Using the NetStorage web interface click the Configuration tab then select System Settings Date and Time 2 Enter the current date using the format mm dd yyyy current time using military format hh mm 3 Select a Time Zone for your area from the pull down menu 4 If desired check Automatically Adjust Clock for Daylight Savings Changes 5 Click Apply Configuring Your System and Network System Settings Administrative Password Settings You can set a password for the HP NetStorage 6000 This prevents unauthorized access to the storage device s web interface The HP NetStorage 6000 ships without password protection and the fields are initially blank Note If you set a passw
89. f HP receives notice of such defects during the warranty period HP will at its option either repair or replace product components that prove to be defective Replacement components may be either new or equivalent in performance to new a Repair or replacement will be performed by HP Reseller or qualified third party at HP s option on site at your premises or by use of the Customer Replaceable Part process The following table outlines HP s response time goals based on distance Response times are not guaranteed Zone Distance from HP Office Response Time 1 3 160 km 100 mi Next Business Day 4 5 320 km 200 mi Second Business Day 6 480 km 300 mi To be negotiated Not designated Over 480 km 300 mi To be negotiated b On site service is restricted or unavailable in certain locations In HP Excluded Travel Areas areas where geographical obstacles undeveloped roads or unsuitable public transportation prohibit routine travel service is provided on a negotiated basis at extra charge To find out if you are in a geographically restricted service area contact the HP Customer Support Business Center at 1 800 743 8305 c HP SupportPacks and other enhanced services may follow different guidelines Please contact your HP Authorized Reseller or the HP Customer Support Business Center at 1 800 743 8305 for information warranty upgrades and response times 2 Replacement components assume either the remaining warran
90. feature to create a read only virtual copy of your volume This copy does not consume the equivalent disk space that an actual copy consumes Because they are not real copies checkpoints appear as a collection of directories in a virtual volume This volume has the same name as the original volume but with a chkpnt extension You can retrieve data from the checkpoint by browsing to the data you need and copying it to the desired location You can also back up checkpoints to tape For more information see Backing Up Checkpoints on page 5 17 You can create checkpoints manually by checking Immediate or have them created automatically at scheduled times by checking the appropriate boxes The following table lists the checkpoints you can schedule and their deletion dates Checkpoint Creation Time Deletion Immediate Now Delete manually Weekly Every Sunday at 1 am Automatically deletes in 14 days Nightly Every weekday at 1 am Automatically deletes in 7 days Daily Every weekday at 1 pm Automatically deletes in 3 days Every three hours Every weekday from 9 am Automatically deletes to 6 pm in 6 hours You name immediate checkpoints The system names scheduled checkpoints based on the creation date and time and their deletion date For example if you created a three hour scheduled checkpoint on January 19 2000 at 9 am the system names that checkpoint 20000119 090001 6h The date of this checkpoint
91. formation on upgrading your warranty B 2 NetStorage 6000 Warranty Information Obtaining Warranty Support Obtaining Warranty Support 1 Diagnose the Problem If you encounter difficulty with your HP NetStorage product refer to the Monitoring and Troubleshooting chapter of this User s Guide to troubleshoot or identify the failing component in your product If you are unable to resolve your issue log onto the HP Customer Care Web Site at http www hp com support NS6000 for additional troubleshooting assistance This site is frequently updated with the latest troubleshooting tools technical specifications and driver and OS upgrades specific to your HP NetStorage product Note Access to some content may be limited to registered customers only Refer to Step 3 of Planning for Support for information on registering your product 2 Initiate a Service Request If you are unable to resolve your problem using the tools provided by HP you may contact the HP Authorized Reseller who sold you your HP NetStorage product or you may contact HP directly If you are not sure if your Reseller is authorized by HP to service your HP NetStorage product use the HP Service Locator to find a HP Authorized Support Provider in your area HP s Service Locator can be accessed at http www hp com service locator Should you choose to contact HP directly please call the HP Customer Care Center in your region during the hours specified b
92. g 5 20 Full Name Mapping 3 14 G GID 8 1 Group accounts NIS 3 17 Group ID 8 1 Group map file editing 3 20 H Hardware environmental specifications C 3 error codes E 10 features C 3 performance specifications C 3 power specifications C 3 purchasing 9 1 regulatory compliance C 3 security and safety C 3 specifications C 3 status summary 6 1 upgrade options C 3 Hardware settings 3 14 Help online 1 14 Heterogeneous environment security 8 9 Host access UNIX 4 15 Hosts file management 3 4 Hot spare 4 7 HP limited warranty statement B 6 HP Network Node Manager 10 4 HP OpenView Network Node Manager 10 4 HP OpenView OmniBack II 11 5 HP SureStore DLT Autoloader 5 1 cleaning 5 1 loading internal tapes 5 1 loading tapes 5 1 loading the magazine 5 1 ordering tapes 5 1 HP TopTools 10 3 I Identity tab 2 1 Information report 7 1 Informational settings 3 10 L Local backup 5 5 Log file NetStorage events 6 3 Logical drive creating 4 4 deleting 4 5 information 4 3 rebuilding 4 6 M Management applications 10 1 ManageX 10 10 Map files modifying 8 12 Mapping user name 3 14 Mapping NT and UNIX users 8 12 Mapping UNIX and NT accounts 3 14 Mixed mode security 8 9 Modifying group map file 3 20 user map file 3 19 Modifying map files 8 12 Index Mount points creating 8 1 N NAS 1 1 Network attached storage NAS 1 1 Network Information Services disabling 3 18 enabling 3 18 group a
93. g in a Heterogeneous Environment 8 9 UNIX Files Accessed by NT Clients 00 8 10 NT Files Accessed by UNIX Clients 0 8 11 Mapping NT and UNIX Users 0 00 00 erea 8 12 Modifying Map Files 0 6 eee eee ee 8 13 Chapter 9 Contacting Support and Upgrading The Support Tab cece ied ete tte ERE 9 1 Upgrading the HP NetStorage 6000 00 9 3 Table of Contents 2 Chapter 10 Integrating with Management Applications Management Applications Overview 0 10 1 HP Top Tools Integration 0 0 eee nen 10 3 HP OpenView Network Node Manager Integration 10 4 CA Unicenter TNG Framework Integration 10 7 ManageX Integration 22 eee eee eee 10 10 Chapter 11 Integrating with Remote Backup Applications Remote Backup Applications Overview 11 1 Using ARCservelT 2 cacikleerex etr Folia ogee ee 11 2 Using Backup Exec arena E E ees 11 4 Using HP OpenView OmniBack I 0 0 11 5 Appendix A Legal Information Statements creer wp Gs Coed else Cord ete eee A 1 Software License Agreement 000000002 eee A 2 Appendix B NetStorage 6000 Warranty Information Planning for Support 2 2 eee eee B 1 Obtaining Warranty Support 0 0 2 0 00008 B 3 Obtaining Out of Warranty Support 0 B 5 Hewlett Packard Li
94. gh authentication Users accessing the resources of the system must be logged onto an NT domain and must have specific rights to access the given resource The resource is not only the share but the directories and files within the share as well Administrators and users may restrict access to any file directory or groups of files and directories to any user or group of users in the domain To create or edit shares in Windows 1 Using the NetStorage web interface click the Storage tab then select File Volumes Select the item to be shared in the tree list the file volume root or a subdirectory In the Windows Networking box select Share As A default name appears in the Share Name field You can change this name to any name desired 4 14 Managing Storage Allowing Access to Data 5 Enter a Comment optional 6 Enter a password in the R O and R W fields These appear only if you are using Share Level Security See Share Level Security on page 8 5 7 Click Apply Note Windows shares are indicated in the tree list with a graphic of a hand holding the shared object Edit Host Access The HP NetStorage 6000 automatically generates a UNIX mount point at the root of the file volume when you create the volume Mount points allow access to the system via the NFS protocol By default the mount point allows no access from any UNIX host when the volume is created You must specifically grant access b
95. herwise your clients might experience some unexpected results 8 15 Securing Data Modifying Map Files 8 16 Contacting Support and Upgrading The Support Tab Chapter 9 Contacting Support and Upgrading The Support Tab The support tab lets you W Contact service and support for the HP NetStorage 6000 W Register the HP NetStorage 6000 W Upgrade the HP NetStorage 6000 HP NetStorage 6000 Service and Support HP 5 electronic services give you a fast interactive way to access information and help about setup configuration installation and operation of your product To access HP Service and Support Using the NetStorage web interface click the Support tab then select Contact Information gt Contact Details You can choose to W Visit the HP website by clicking on HP NetStorage 6000 Support Website W Send e mail to customer support by clicking on Send e mail to HP Support W Obtain the HP Customer Support phone number W Purchase additional NetStorage hardware and upgrades through the HP Business Store by clicking on Buy Online 9 1 Contacting Support and Upgrading The Support Tab Registering the HP NetStorage 6000 When you register your HP NetStorage 6000 you receive important information on the latest upgrades directly from HP To register your HP NetStorage 6000 online 1 Using the NetStorage web interface click the Support tab 2 Select Contact Information Register via
96. hole Volumes A screen appears listing the volumes on the tape Select the volumes you want to restore Click Start Restore A dialog box warning may inform you that if a backup is scheduled after you run a restore the backup may overwrite your restore tapes You should also write protect your tapes or use the tape protection features on the Settings screen see Tape Settings on page 5 21 Click OK or Cancel The Drive and Job Status screen displays the status of the restore The screen refreshes every 10 seconds To cancel the restore click Abort Running Job When the restore is complete view the tape log Note If the restore fails make sure you view the tape log to determine what went wrong For more information see Tape Log on page 5 14 5 19 Backing Up and Restoring Files Restoring Volumes Files and Directories Restoring Files and Directories To restore a file or directory 1 Insert the tapes you want to restore from in the Autoloader Make sure you write protect the tapes and load them in the correct order Using the NetStorage web interface click the Backup Restore tab then select Tape Restore To read the tape information click on a tape icon below the tape s slot number The following information about the tape appears on the screen for tapes that contain a backup slot number being tested job on the tape serial number of the tape order of the tape within the job type
97. ical drive is initialized The first two steps execute quickly and are typically completed within a minute After these two steps are complete the new Logical Drive is ready to use At this point you may create volumes and place data on those volumes You do not need to wait for the third step to run to completion 4 4 Managing Storage Managing Physical and Logical Drives Drive Initialization the third and final step of Logical Drive creation takes place in the background and may be time consuming This process should run to completion before the system is re booted or powered down In order for the system to track the process other RAID related operations such as Hot Spare assignment are not allowed until this process is complete Note A logical drive may contain a maximum of eight physical drives Delete a Logical Drive When you delete a logical drive the physical drives it used are set to the unassigned state It is important to note though that you can only delete the last logical drive in the list For example if two logical drives exist on the system in order to delete the first logical drive you must first delete the second logical drive To delete a logical drive 1 Using the NetStorage web interface click the Storage tab then select Physical Drives Click Actions then select Delete Logical Drive The logical drive available for deletion displays If itis the drive you want to delete click Ye
98. ically within the area of a small office building Logical drive A logical grouping of one or more physical drives on a system In systems that employ RAID controllers logical drives are roughly equivalent to what is commonly referred to as a RAID set Machine account All NT workstations and servers on a network must be provided with a machine account in order to participate in a domain Media Access Control MAC address A unique hardware specific address used to identify a network node Meta data Data that describes data This includes files names file properties and security infor mation and lists of block addresses at which each file s data is stored Mount To make a portion of a file system on a remote computer accessible to a local client computer The term is most commonly used with UNIX based computers The analo gous term using in Windows networking is Share Glossary 5 Glossary N Network File System NFS An open operating system designed by Sun Microsystems that allows all network users to access shared files stored on computers of different types Users can manip ulate shared files as if they were stored locally on the user s own hard disk With NFS computers connected to a network operate as clients while accessing remote files and as servers while providing remote users access to local shared files The NFS standards are publicly available and widely used NFS See Network File System Network I
99. ications Replacements and Upgrades Replacements and Upgrades Hewlett Packard offers hardware replacements for the HP NetStorage 6000 Note These replacements should be on hand prior to failure so the new part can be installed quickly HP offers these kits W Fanreplacement kit Hard drive replacement kit Power supply replacement kit SureCare kit includes each of the above kits Hewlett Packard also offers several hardware upgrades for the HP NetStorage 6000 They are W Storage upgrade which allows you to add three a new RAID set or more drives to your current system W Network interface card upgrade which allows you to add different networks to your system W Desktop conversion which lets you make the unit more presentable for desktop usage instead of rack mounting You can not replace the SCSI Host Adapter For replacements and upgrades use only HP hardware To order one or more of the kits call 1 800 227 8164 System Specifications Replacements and Upgrades Telnet Information Appendix D Telnet Information Telnet is a text based interface analogous to the web interface The Telnet interface is hosted served by the server and does not require you to install any software on your system if you have a Telnet applet To access Telnet 1 Run your Telnet applet and specify the host name or IP address of the server 2 Once you are connected the interface prompts you to enter a comma
100. ications Using HP OpenView OmniBack Il Using HP OpenView OmniBack II HP OpenView OmniBack II is a backup solution that provides reliable data protection and high accessibility for your data OmniBack II offers comprehensive backup and restore functionality specifically tailored for enterprise wide and distributed environments You can use OmniBack II version 3 1 on either a Windows NT or UNIX system connected to your HP NetStorage 6000 Note When you back up with a remote server you cannot use a tape device local to the HP NetStorage 6000 OmniBack II for UNIX Before you can backup with OmniBack II you must W mounton your local host machine the HP NetStorage 6000 volumes you want to back up W configure the HP NetStorage 6000 so that the UNIX backup system is set to a trusted host on the HP NetStorage 6000 To back up files from the HP NetStorage 6000 using OmniBack II for UNIX 1 OpenaHP terminal window and type xomni then press Return to start OmniBack II 2 Click the Backup icon 3 Select Actions gt Interactive Backup A job editor appears 4 Select Object Add File System to add an object to back up You must choose File System to access the HP NetStorage 6000 5 Inthe Backup FileSystem window select Hostname the local backup host Enter a Mountpoint the mountpoint for the NAS volume Enter a description on o Select Browse then highlight the device to back up 9 Click Backup Device
101. ility and your exclusive remedy shall be at Hewlett Packard s option either a return of the price paid or b repair or replacement of the Software that does not meet the limited warranty in section 5 above and which is returned to Hewlett Packard with a copy of your receipt Any replacement Software will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer 7 NO OTHER WARRANTIES YOU ACKNOWLEDGE AND AGREE THAT THE USE OF THE SOFTWARE IS AT YOUR OWN RISK TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW HEWLETT PACKARD AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HEWLETT PACKARD DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT DEFECTS IN THE SOFTWARE AND RELATED A 4 Legal Information Software License Agreement DOCUMENTATION WILL BE CORRECTED FURTHERMORE HEWLETT PACKARD DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE RESULTS OF THE USE OF THE SOFTWARE OR RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS ACCURACY RELIABILITY OR OTHERWISE NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY HEWLETT PACKARD OR A HEWLETT PACKARD AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANT
102. ily checkpoints for rapid recovery of individual files or directories plus See Creating Checkpoints on page 5 9 W Full backups on a weekly schedule for long term storage and disaster recovery See Creating and Executing Backup Jobs on page 5 14 To perform backups you need to attach either an 818 or 1 9 HP SureStore DLT Autoloader to your HP NetStorage 6000 see the installation poster for instructions You can set up the tape device to perform two types of backups W A local backup Use the backup application in the NetStorage web interface plus an optional 818 or 1 9 HP SureStore DLT Autoloader See Performing a Local Backup on page 5 5 W A remote backup Use one of several popular network remote backup applications on a networked computer See Performing a Remote Backup on page 5 6 5 4 Backing Up and Restoring Files Local and Remote Backups Note You do not need to format tapes for a backup However before you load tapes in the Autoloader make sure they are not write protected The length of time required to perform a backup depends on the size of the volume and the local area network LAN As a general rule W Foralocal backup the Autoloader backs up 25 gigabytes per hour m Foraremote backup on a 10Base T network the Autoloader backs up 3 gigabytes per hour W Foraremote backup on a 100Base T network the Autoloader backs up 10 gigabytes per hour During a backup the Autoloader s contr
103. installation of power modules Multiple power supply failure Call your HP Service representative Power system failure Call your HP service representative Fan Status 38 Blinking red Fan failure 1 Turn off the alarm by pressing the alarm reset button on the front panel The fan status LED continues to flash as long as the power failure remains 2 Verify that a fan has failed by looking at the rear of the unit The LED on the failed fan will be blinking red or off 3 Replace the fan The fan replacement kit provides instructions General Alert A Blinking red Power cord or source failure Check power cord connections and sources If necessary change power sources and connections one at a time so that no power interruption occurs to the unit E 6 Troubleshooting and Error Codes Determining Component Failure LED Light Cause Solution Temperature out e Check ambient temperature must be of range below 35 C Remove airflow restrictions at the front and back faceplates Check fan status reported on front panel and in NetStorage web interface Replace any failed system blowers or call an HP service representative if the CPU fan has failed Network Activity Blinking red All network links Check network cable and connections are bad or Check hub switch port function and sis unattached protocol settings Drive Active top Off Har
104. int 1 Usingthe NetStorage web interface click the Backup Restore tab then select Disk Checkpoints Create Schedule New Checkpoints 2 Select a volume from the drop down list To create a checkpoint now 1 Click the box next to Immediate 2 Typea name for the checkpoint 3 Click Save Settings and respond to the confirmation dialog box The checkpoint is saved to the volume To schedule automatic creation of checkpoints 1 Click the box or boxes next to all desired schedules 2 Click Save Settings then click OK to save your changes Note You name the immediate checkpoints The system names the scheduled checkpoints based on the creation date and time and their deletion date Modifying Checkpoint Schedules To modify the checkpoint schedule 1 Usingthe NetStorage web interface click the Backup Restore tab then select Disk Checkpoints Create Schedule New Checkpoints 2 Fromthe drop down list select the volume whose schedule you want to modify 3 Click the box or boxes to change the schedule of the checkpoint s Note You can select any schedule you desire for example one several or all the scheduled settings 4 Click Save Settings A dialog box asks you if you want to save your changes Click OK 5 9 Backing Up and Restoring Files Disk Checkpoints Managing Checkpoints Note To save disk space delete old checkpoints periodically To access the data in a checkpoint
105. interface click the Configuration tab then select Network Settings UNIX Settings 2 Select a host from the Hosts drop down list 3 Click either Edit Modify the Trusted Host Name then click Apply Remove Click OK to confirm your selection 3 5 Configuring Your System and Network Network Settings Windows Settings If you support Windows users you must specify the Windows settings during initial setup To specify the Windows settings 1 Using the NetStorage web interface click the Configuration tab then select Network Settings Windows Settings 2 Enter the Primary and Secondary WINS IP Addresses Network Neighborhood System Comment optional 3 Click either User Level Security or Share Level Security for the security mode See User Level Security on page 8 6 or Share Level Security on page 8 5 for more information a If you select User Level Security enter the Domain Name Domain Login Name the login name specified must have sufficient permission to allow machines to be added to the domain Domain Password b If you select Share Level Security enter the name of the Workgroup where the HP NetStorage 6000 is a member 4 Click Apply You do not need to restart the system unless you changed your security mode 3 6 Configuring Your System and Network Alert Settings Alert Settings SMTP Email The HP NetStorage 6000 lets you automatically notify individuals via e m
106. invent HP SureStore NetStorage 6000 User s Guide 2000 2001 Hewlett Packard Company The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory Part Number C4475 90102 Table of Contents Chapter 1 Overview Network Attached Storage 0 0 00 0000000 1 1 Getting Started osese pc oe ee e er een 1 1 HP NetStorage 6000 Hardware 1 3 The HP NetStorage 6000 Web Interface 1 9 Integrating with Network Management Applications 1 11 Backing up the HP NetStorage 6000 0 1 12 Locating Information 2 6 2 0 00 cece ee ee eee 1 13 Using Help While You Work 0 0 00 0000 1 14 Printing Documents 0 2 eee eee eee 1 14 Chapter 2 The Identity Tab Chapter 3 Configuring Your System and Network The Configuration Tab 2 2 eee ee 3 1 Network Settings illl 3 2 Alert Set ngs coe UR e EN
107. ire secure access to the HP NetStorage 6000 As a result your browser may generate a security warning You must accept content from or grant privileges to Hewlett Packard Company If you fail to do so you must restart your browser and accept content from or grant privileges to Hewlett Packard Company To prevent further security warnings from appearing check the box at the bottom of the security warning window E 4 Troubleshooting and Error Codes Browser Issues Problem Solution The NetStorage web interface pages are not displaying correctly in Internet Explorer Microsoft s Internet Explorer Java Virtual Machine may not have been installed properly If this is the case Java applets will not run properly See Microsoft Knowledge Base article Q168806 In particular pay attention to where the registry entry HKEY LOCAL MACHINENSOFTWAREMMicroso ftNCode Store Database Global Namespace Java Packages com ms lang Path refers to Copying the correct file to the file referred to by the registry fixes the problem The correct file is generally in the directory referred to by the registry and is about 5 to 6 megabytes in size The NetStorage web interface in Netscape is small and unreadable on my HP UX machine 1 Change the browser fonts from HP fonts to Sun fonts to improve the interface appearance To do this set the environment variable MOZILLA_JAVA_FONT_PROPERTIES to MOZILLA HOME java cla
108. isplay the HP NetStorage 6000 icon in the platform s network topology map W Launch the HP NetStorage 6000 web based user interface from pop up menu W Receive and process event notifications from the HP NetStorage 6000 The following network management applications are supported W HP OpenView Network Node Manager version 6 0 for Windows NT and UNIX W CA Unicenter TNG Framework version 2 2 for Windows NT and UNIX To install the HP Network Management Integration Packs refer to the installation poster and HP NetStorage 6000 CD that came with your unit Integrating with Management Applications Management Applications Overview Note For detailed information about the NetStorage 6000 in OpenView open the SNMP MIB browser and navigate to the following path iso 1 org 3 dod 6 internet 1 private 4 enterprises 1 hp 11 nm 2 system 3 netperipheral 9 hpnetworkstorage 12 ns6000 1 ns6000_1 1 ns6000MIB 2 System Management Tools HP OpenView ManageX is the Application and System Management component of the Windows NT Management tool named HP OpenView Express The HP NetStorage integration allows W HP NetStorage 6000 events to be monitored by HP OpenView ManageX m ManageX Message Reader to receive and display event notifications from the NetStorage 6000 m Linkstothe HP NetStorage 6000 web based management page from the ManageX console Integrating with Management Applications HP Top Tools Integration
109. ith a remote server you cannot use a tape device local to the HP NetStorage 6000 Using ARCservelT for UNIX Before you can backup with ARCservelIT you must W mounton your local host machine the HP NetStorage 6000 volumes you want to back up W configure the HP NetStorage 6000 so that the UNIX backup system is set to a trusted host on the HP NetStorage 6000 To back up files from the HP NetStorage 6000 using ARCservelT for UNIX 1 Open a web browser and enter the host name of your ARCservelT backup system in the address field Click Backup Enter the ARCserve T domain user name and password and click OK In the dialog box select the default host then click OK Click UNIX Agents then select the ARCserve T backup host where your HP NetStorage 6000 volumes are mounted 6 Select the Node Option tab then click Misc Check Traverse NFS UNIX Only a fF WO N 7 Click your backup host to expand it 8 Enter the user name and password of the backup host 9 Select the HP NetStorage 6000 mount points you want to back up 10 Select your backup options as you normally would then start the backup Integrating with Remote Backup Applications Using ARCservelT Using ARCservelT for Windows NT To back up files from the HP NetStorage 6000 using ARCservelT for Windows NT 1 Open ARCserve T for Windows NT 2 Select Manager Backup 3 Select Network Microsoft Windows Network Domain Name NetStorage 6000 Device
110. le choices are e No Mapping No automatic mapping between a UNIX NIS group file and Windows primary group account occurs Any mapping between group accounts must be done by editing the group map file for each account Group Name Mapping If the primary Windows group account and the UNIX NIS group account names are identical then a mapping association is automatically created in the group map file 4 Click Apply when you are satisfied with your mapping choices Configuring Your System and Network User Mapping NIS User Accounts Note The HP NetStorage 6000 supports NIS service but not NIS service The HP NetStorage 6000 allows you read only access to portions of the user NIS file generated by the Network Information Service NIS when NIS is enabled This information is provided for assistance if you find that you need to make modifications to the user map file The user map file associates an NT or Windows user with a UNIX user account NT or Windows client information is automatically captured by the NetStorage 6000 Depending upon the user mapping strategy that you have selected you may find that you wish to create an association between a specific Windows or NT client and a UNIX account In order to make this custom association you need the UNIX user name and UID You can scroll through the user NIS file to find the UNIX account name and UID that are needed to complete the custom mapping Once you have identified
111. ltages and cooling fans See Hardware Specifications on page C 3 for more information To view environmental parameters 1 Using the NetStorage web interface click the Status tab then select Environmental Monitoring 2 Click on any of the three environmental systems to view its status Air Temperature Two temperature gauges indicate the current air temperature in the HP NetStorage 6000 box The temperature is displayed in degrees Celsius A temperature error or failure is indicated in the status summary table if the temperature rises 15 C above the maximum ambient operating temperature of 40 C for more than 15 seconds System Voltages The HP NetStorage 6000 has five system voltages that are monitored and maintained with three power supply modules one is redundant Five gauges display the current system voltage of each If any voltage fluctuates by more than 10 for more than 2 seconds it will be detected as an error and the appropriate notification and event log messages are sent Cooling Fans Cooling fans maintain the necessary ambient temperature for maximum performance The status of each fan is shown either as a black spinning fan fan is working normally red fan fan has failed Note The RPM s of each fan are displayed beneath Fans normally operate at or above 3750 RPM A notification is posted on the status summary page and the event log if a fan has stopped or is not spinning at a high e
112. lume To rename a file volume 1 2 3 4 5 Using the NetStorage web interface click the Storage tab then select Logical Drives Click Actions then select Rename File Volume Select the volume you want to rename Enter a new name in the text field Click OK Note You can not rename file volumes that have been expanded 4 10 Managing Storage Managing File Volumes and Directories Delete a File Volume When you delete a file volume the space it used is reclaimed by the logical drive However if you delete a file volume that uses a partition number lower than a partition currently in use by another file volume the freed space is not combined with the other free space on the logical drive For example if partition 1 is deleted and partition 2 contains a file volume then the space freed up by partition 1 must remain as the fixed space of that partition Partition 1 can still be used for a file volume but the volume must allocate no more space than the volume that was deleted This restriction does not apply to deleted file volumes that are located in partitions adjacent to the remaining free space on the logical drive Caution Deleting a file volume destroys all the data on that volume The procedure cannot be reversed To delete a file volume 1 Using the NetStorage web interface click the Storage tab then select Logical Drives Click Actions then select Delete File Volume Select the
113. lure or loss of data Using non supported hard drives may also void your warranty Note All drives in the HP NetStorage 6000 must have the same capacity Any other configuration is not supported Overview HP NetStorage 6000 Hardware Logical Drives Physical drives are grouped together to form one or more logical drives which are also known as RAID sets Physical drives are also used individually as hot spares Logical drives and hot spares are configured at the factory The illustration in figure 1 2 shows a typical configuration Figure 1 2 Logical Drives Logical Drive 1 Note The HP NetStorage 6000 supports only RAID level 5 for the creation of logical drives Because RAID level 5 requires a minimum of 3 physical drives for a RAID set the HP NetStorage 6000 requires at least 3 drives to be grouped together to create a logical drive though you can create a logical drive that uses as many as eight physical drives Overview HP NetStorage 6000 Hardware Partitions and File Volumes Logical drives are further broken down into as many as four partitions with each partition consisting of 256GB of drive space or less Once you have partitioned your logical drive you can create file volumes for storing your data File volumes are the basic unit of logical storage for a file system on the HP NetStorage 6000 When you create a file volume it uses one partition on one logical drive Because you are limited t
114. m a list of volumes on the tape W type of backup on the tape differential or full The first tape of a backup set must be selected to begin a restore Note If you changed the job since the backup current information about the job may not reflect what is on the tape Restoring Volumes Before you begin a whole volume restore on disk W You might want to clear the volumes of current data because you will overwrite entire volumes W Make sure you restore from the full backup before restoring from a differential backup 5 18 Backing Up and Restoring Files Restoring Volumes Files and Directories To restore a volume 1 Insert the tapes containing the volume you want to restore in the Autoloader Make sure you write protect the tapes and load them in the correct order Using the NetStorage web interface click the Backup Restore tab then select Tape Restore To read the tape information click on a tape icon below the tape s slot number The following information about the tape appears on the screen for tapes that contain a backup slot number being tested jobon the tape serial number of the tape order of the tape within the job type of backup performed if it is the first tape of the backup date and time you last wrote data to the tape volumes on the tape if it is the first tape of the backup Note Loading and reading a tape takes at least three minutes 8 Click Restore W
115. mage arising out of resulting from or in connection with results you have obtained through your negligent use or misuse of the Software Legal Information Software License Agreement 10 GOVERNING LAW This Agreement is governed by and construed in accordance with the laws of the State of California U S A as applied to agreements entered into and wholly performed within California between California residents This Agreement shall not be governed by the 1980 U N Convention on Contracts for the International Sale of Goods 11 COMPLETE AGREEMENT This Agreement is the entire agreement between Hewlett Packard and you with respect to the Software THE ACCEPTANCE OF ANY PURCHASE ORDER PLACED BY YOU IS MADE CONDITIONAL ON YOUR AGREEMENT TO THE TERMS SET FORTH IN THIS AGREEMENT AND HEWLETT PACKARD AGREES TO FURNISH THE SOFTWARE ONLY UPON THESE TERMS AND NOT UPON THOSE IN YOUR PURCHASE ORDER This Agreement replaces all prior understandings and agreements whether written or oral This agreement may not be modified unless Hewlett Packard and you both assent in writing 12 SEVERABILITY If for any reason a court of competent jurisdiction finds any provision or part of any provision of this Agreement unenforceable that part or provision shall be enforced to the maximum extent permitted by law so as to effect the intent of the parties and the remainder of the agreement shall continue in full force and effect A 6 NetStorage 6000 Warran
116. mited Warranty Statement B 6 Appendix C System Specifications Central Processing Unit CPU 0 0 eee eee eee C 1 Uninterruptible Power Supply UPS 0 0 C 2 Hardware Specifications 2 2 2 2 eee eee eee C 3 FOatures rus stared UBRO Ee OE C 5 Upgrade Options sssesseeee eee ee C 6 Security and Safety lille C 6 Regulatory Compliance 1 0 22 2 cece eee eee C 7 Environmental Specifications lll lees C 8 Power Specifications 2 kee eee eee eee C 10 Replacements and Upgrades 0 00000 C 11 Table of Contents 3 Appendix D Telnet Information Appendix E Troubleshooting and Error Codes General Issues eu Vi Ee eei a e Ree Browser Issues s cscue wash acta rte ae qu E e Determining Component Failure 0004 UPS Troubleshooting 22 eee ee eee ee Hardware Error Codes 0 cee cee eee Glossary Table of Contents 4 Table of Contents 5 Overview Network Attached Storage Chapter 1 Overview Network Attached Storage The HP NetStorage 6000 is a network attached storage NAS device used to store data on your network NAS devices provide a simpler more reliable and cost effective way to add storage to your network The HP NetStorage 6000 W Requires minimal setup and is easily maintained W Does not impact the productivity of existing general purpose server operatio
117. n Status Summary Hardware status summary lets you view environmental and activity status If an environmental item is running W out of specification it is noted in the comment field and a hyperlink lets you access the corresponding page W within specification a green light and an ok message are displayed To view hardware status summary Using the NetStorage web interface click the Status tab then select Summary The following information displays W Temperature problems link to Environmental Monitoring gt Air Temperature W Power supplies The five system voltages scanned and verified 6 1 Monitoring the System Monitoring Hardware Information W Power modules Informational messages about the power supply module status If there are any error conditions they are reported in the event log and any device notification systems that have been enabled W Cooling fans on or off Problems link to Environmental Monitoring gt Cooling Fans W Network Transmission NIC Port 1 The cumulative amount of packets in and out for the first or primary port since the machine was last reset or rebooted W Client Activity Current number of clients attached to the HP NetStorage 6000 Note The following symbols are used in the table Q ok A an item is critical o the status information could not be obtained o informational status only 6 2 Monitoring the System Monitoring Hardware Info
118. n names IP addresses or host names as they appear in DNS or a hosts file Entries for a group may span more than one line by entering the group name again at the beginning of the next line The host names must be resolvable through the hosts file the NIS hosts file or DNS 4 18 Backing Up and Restoring Files The Backup and Restore Tab Chapter 5 Backing Up and Restoring Files The Backup and Restore Tab The Backup and Restore tab lets you Create disk checkpoints Modify checkpoint schedules Manage disk checkpoints View the tape backup job status View the tape restore job status View the tape magazine View the tape log Create and execute backup jobs Choose your backup options Back up checkpoints Restore volumes Restore files and directories Check your tape settings Note Labeling your tapes and keeping track of schedules is a crucial component in the backup and restore process Using the HP SureStore 818 or 1 9 DLT Autoloader HP designs the HP NetStorage 6000 to work with the HP SureStore 818 part number C6284NB or Autoloader 1 9 part number C7146NB DLT backup devices See the installation poster for directions on attaching the Autoloader to the HP NetStorage 6000 Contact your local HP Authorized Reseller for information about ordering either the 818 or 1 9 HP SureStore DLT Autoloader If you already own either Autoloader purchase a SCSI cable part number D6020A to connect your Autoloader to
119. nal copy All copies must be kept in your possession and are the property of Hewlett Packard 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS a Limitations on Copying and Distribution Except as provided in section 1 above you may not copy transmit or distribute the Software except and only to the extent that such activity is expressly permitted by applicable law despite this limitation A 2 Legal Information Software License Agreement b Limitations on Reverse Engineering and Modification You may not reverse compile reverse engineer decompile disassemble convert to a humanly comprehensible form modify or create works derivative of the Software You may not disguise obfuscate the Software in order to use it elsewhere If the Software is serialized you may not modify or disable the serial number features nor copy protection mechanisms contained in the Software c Separation of Components This Software is licensed as a single product Its components may not be separated for use on more than one computer d Sublicense Rental and Third Party Use You may not sublicense rent timeshare loan or lease the Software or directly or indirectly permit a third party to use or copy the Software e Software Transfer You may permanently transfer your rights under this Agreement provided you 1 retain no copies ii transfer all of the Software including all components the media all printed materials any upgrades a
120. nd Press Enter or type Menu A menu driven interface appears 3 Review the screen and enter commands as necessary to complete your task For more information on Telnet see Managing the HP NetStorage 6000 Using Telnet You can view this guide on the web at http www hp com support ns6000 D 1 Telnet Information D 2 Troubleshooting and Error Codes General Issues Appendix E General Issues Troubleshooting and Error Codes Problem Solution The storage device does not power on Make sure the cables are connected correctly and securely The primary power cord needs to be connected when power is turned on Cycle the power switch on and back on This is always required after a soft or remote shutdown The Windows environment does not recognize the HP NetStorage 6000 machine name If you use machine names to define parameters in the Configuration tab you must map your IP address to a machine name Make sure the addresses of the WINS servers are entered in the Configuration tab under Network Settings Windows Settings the Domain Name Server is entered in the Configuration tab under Network Settings gt TCP IP Settings these servers are running the system name on the HP NetStorage 6000 matches the entry on the DNS server The Windows environment does not see the HP NetStorage 6000 volumes or directories Make sure the volumes or directories have the
121. nd delete file volumes 4 3 Managing Storage Managing Physical and Logical Drives Create a Logical Drive You create logical drives by grouping a set of physical drives into a single RAID set Currently the HP NetStorage 6000 supports only RAID level 5 for the creation of logical drives Because RAID level 5 requires a minimum of three physical drives for a RAID set the HP NetStorage 6000 requires at least three drives to be grouped together to create a logical drive To create a new logical drive 1 Using the NetStorage web interface click the Storage tab then select Physical Drives 2 Click Actions then select Create Logical Drive All of the physical drives in the system are displayed Each drive is represented by a graphic of a drive bay Drive bays containing unassigned drives are selectable Drive bays that are empty or that contain assigned drives are not selectable 3 Click on the graphics of the drives that are to be used to make the new logical drive 4 Click OK A status message is displayed along with a progress bar and a Close button You do not need to monitor the creation process and you may return to the Physical Drives screen at any time by pressing the Close button To return to the progress screen select Actions View Create Status The drive is prepared in three stages 1 The command is issued to the RAID controller 2 The RAID controller activates the new logical drive 3 The log
122. nd this Agreement and iii provide Hewlett Packard with written notice of the transfer within ten 10 days Any other assignment by you of this agreement shall be void If the Software is an upgrade any transfer must include all prior versions of the Software f Export You may not export the Software without prior written approval from Hewlett Packard If the Software was purchased in the United States of America you agree to comply with all applicable United States laws and regulations pertaining to export controls If the Software was purchased outside the U S you may not re export the Software except as permitted by the laws of the United States and the laws of the jurisdiction in which you purchased the software g Termination Without prejudice to any other rights Hewlett Packard may terminate this Agreement if you fail to comply with the terms and conditions set forth in this Agreement In such event you must return all copies of the Software and all of its components and documentation to Hewlett Packard or certify that you have destroyed all such copies COPYRIGHT All title and copyrights in and to the Software including but not limited to any images photographs animations video audio music text incorporated in the Software the accompanying printed materials and any copies of the Software are owned by Hewlett Packard or its suppliers You may not copy the printed materials accompanying the Software A 3
123. ner SID The owner s security ID Group SID The security ID of the primary group for the object used only by POSIX Discretionary Access Specifies who has what access to an object Control List DACL System Access Control Controls the auditing messages the system List SACL will generate System ACLs are controlled by the administrators 8 7 Securing Data HP NetStorage 6000 Security in an NT only Environment This security mechanism protects the object from unauthorized access regardless of whether the user attempts to access the object on the local machine or over the network from a client system The Discretionary Access Control List DACL is by far the most common form of access control list and is often abbreviated simply as the ACL of an object The ACL is what is used to establish a security policy on every file and directory within a file system Using this mechanism users can restrict access to objects from other users or groups of users Although the HP NetStorage 6000 does not use the NTFS file system as it s local file system it does support having NT Security Descriptors for every object in the file system Thus users can set security policies for files and directories as though the file system were NTFS By default all files and directories created via the NFS protocol from a UNIX or Linux client do not contain security descriptors Such files are known as UNIX files All files and directories tha
124. nfiguration tab then select Network Settings UNIX Settings 2 Click Add next to the Hosts File Management field The Add Host File Entry screen appears 3 Enter a Host Name and a Host IP Address 4 If you are adding multiple hosts you need to click Apply after each addition then click OK when you finish only one host you can simply click OK To modify or delete an existing Hosts file 1 Using the NetStorage web interface click the Configuration tab then select Network Settings UNIX Settings 2 Select a host from the Hosts drop down list 3 Click either Edit Modify the Host Name and Host IP Address then click Apply Remove Click OK to confirm your selection 3 4 Configuring Your System and Network Network Settings To set up a Trusted Host you must first specify it in the Hosts file Note Making a host trusted may compromise network security and should only be done for administrative purposes 1 Using the NetStorage web interface click the Configuration tab then select Network Settings UNIX Settings 2 Click Add nextto the Trusted Hosts File Management field The Add Trusted Host Entry screen appears 3 Enterthe host name 4 If you are adding multiple trusted hosts you need to click Apply after each addition then click OK when you finish only one trusted host you can simply click OK To change or delete an existing trusted host 1 Using the NetStorage web
125. nformation is provided for assistance if you find that you need to make modifications to the group map file The group map file associates an NT or Windows primary group with a UNIX group account NT or Windows primary group account information is automatically captured by the NetStorage 6000 Depending upon the group mapping strategy that you have selected you may find that you wish to create an association between a specific Windows or NT client and a UNIX account In order to make this custom association you need the group name and GID You can scroll through the group NIS file and find the UNIX group name and GID that are needed to complete the custom mapping Once you have identified the UNIX group name and GID value you can modify the group map file using the NetStorage web interface Fill in the appropriate fields with the UNIX group account information For more information see Mapping Strategy on page 3 14 and Modifying the Group Map File on page 3 20 Note In order to see the group NIS file the NIS service must first be enabled To enable or disable NIS disabled is the default for Group Accounts 1 Using the NetStorage web interface click the Configuration tab then select User Mapping NIS Group Accounts 2 Click on NIS Service 3 Check or clear Enable NIS If you are enabling NIS enter the master server s IP address in the NIS Server field appropriate NIS domain name in the NIS Domain field 4
126. ng statistics and error messages Glossary 8 Glossary System Name The system name uniquely identifies your HP NetStorage 6000 device You can use any combination of numbers letters dashes underscores or periods to name your device However the name must begin with a letter The name you use appears on the Identity screen of the NetStorage web interface in Network Neighborhood in a Win dows networking environment and on the HP NetStorage 6000 s front panel display T Tape label General backup information available on all backup tapes created by the HP NetStor age 6000 Tape serial number A unique number assigned to every backup tape created by the HP NetStorage 6000 Tape protection The length of time a backup tape created by the HP NetStorage 6000 cannot be over written unless otherwise specified in the Run Now option Tape protection is a safety device to prevent backup tapes from being overwritten prematurely TCP IP A commonly used networking protocol that allows interconnection of different network operating systems Stands for Transmission Control Protocol Internet Protocol Telnet A protocol that provides console services remotely The Telnet program runs on your computer and connects your PC to the NetStorage server on the network You can then enter commands through the Telnet program and they will be executed as if you were entering them directly on the server console Glossary 9 Glossary
127. nly NT files will be stored on the HP NetStorage 6000 Clients want to share Use User Name Mapping files across UNIX and In attempting to match UNIX and NT user NT environments NT names the HP NetStorage 6000 consults the user names are passwd nis file for UNIX user names and user identical to UNIX user IDs and then attempts to match the name with names the NT user name 8 12 Securing Data Modifying Map Files Environment Suggested Action NT user s full name is Use Full Name Mapping identical to the UNIX In attempting to match the UNIX comment field comment field and NT user s full name the HP NetStorage 6000 consults the passwd nis file for the UNIX comment field and user ID and compares this with the NT user full name field NT group names are Use Group Name Mapping identical to the UNIX In attempting to match the UNIX group names group names and NT group names the HP NetStorage 6000 consults the group nis file for the UNIX group names and their IDs and compares this with the NT group name field Note The HP NetStorage 6000 does not authenticate UNIX accounts and thus does not use the security files from NIS for authentication or account name resolution The only reason to store and maintain these files is to map UNIX users to NT users If the server is not used for NT access or if the storage for NT users and the storage for UNIX users are kept separate then ther
128. nough rate Caution You must operate the HP NetStorage 6000 with the cover on Otherwise the fans will not cool the unit properly and it may overheat 6 4 Monitoring the System Monitoring Hardware Information View CPU Utilization CPU utilization lets you view the current load on the CPU of the HP NetStorage 6000 The information updates every 60 seconds You can view the current load on the processor or the peak usage the maximum load within the last five minutes To view the CPU Utilization Using the NetStorage web interface click the Status tab then select CPU Utilization A CPU Usage chart appears displaying the current usage and the peak usage for the last five minutes 6 5 Monitoring the System Viewing System Activity Viewing System Activity View Network Transmission Information You can view network transmission information to see how much data is flowing across the network NIC ports in the HP NetStorage 6000 This information is used to determine if your network is running as efficiently as possible If one of the NIC ports has too much traffic you may want to move clients to another available NIC port You can also view errors and collisions to spot potential hardware problems The table is updated every five seconds To view network transmission information Using the NetStorage web interface click the Status tab then select Network Transmission The following network transmission inf
129. ns E Frees up the general purpose server so that applications operate more efficiently W Contains SCSI hard drives in a pre configured RAID 5 array W Provides SNMP notification of critical events W Provides SMTP E mail for critical evens Getting Started Before proceeding make sure that you have installed and configured the HP NetStorage 6000 device by entering the IP gateway subnet and broadcast addresses via the front panel of the HP NetStorage 6000 For more information refer to Installing the HP NetStorage 6000 Once the front panel information has been entered you must use the HP NetStorage web interface to finish configuring your device 1 Openthe HP NetStorage web interface Once the web interface is open you can access help online See The HP NetStorage 6000 Web Interface on page 1 9 Overview Getting Started 2 Go directly to the Configuration Tab and manually enter System name see DNS Settings on page 3 3 Administrative password see Administrative Password Settings on page 3 12 DNS domain name see DNS Settings on page 3 3 Primary and secondary DNS server IP addresses see DNS Settings on page 3 3 NIC parameters see TCP IP Settings on page 3 2 Address for event log data see System Log on page 3 9 UNIX settings see UNIX Settings on page 3 4 WINS settings see Windows Settings on page 3 6 SMTP server information see SMTP Email on page 3 7
130. nterface Card NIC An expansion card or other device used to connect a computer to a local area network NIS Domain The appropriate NIS domain name that defines which Host User and Group files are applicable for this device A master NIS server may manage multiple file sets and the NIS domain defines which set is associated with this device NIS Server address The IP address of the master server that automatically provides updates to the Host User and Group files P Packet A block of information sent across a network Packets contain header which handle addressing error correction checksums and data Permission The ability of a particular user in a multi user computer environment to access a partic ular resource by means of a user account Permissions are stored in the system in a file called a permissions log Permissions are checked when a user attempts to access a resource Permission bits Bits that identify the read write execute rwx privileges for a UNIX file s owner group and anyone else that needs access to the file other Glossary 6 Glossary Physical drive A term for the hard drives installed in the HP NetStorage 6000 3 to 10 physical drives may be installed in the unit A minimum of 3 drives is required for RAID 5 configuration Port Aggregation Distributing outbound server traffic between two or more NICs providing a wider data path This is useful for servers or applications where most of the t
131. nu drop down list select a window having Console Root If no such window exists click on Window New Window 3 From the main MMC window menu select the Console pull down menu 4 Select Add Remove Snap in The Add Remove Snap in dialog box appears 5 Click Add The Add Standalone Snap in dialog box appears 6 With Folder highlighted click Add then Close The Add Remove Snap in dialog box now has a new folder in it Click OK 7 Rename the New Folder to HP NetStorage Administration by right clicking on New Folder and selecting Rename 10 10 Integrating with Management Applications ManagexX Integration To install the WMI event policy 1 On SYSTEMWMI install and start the Microsoft WMI Core service The WMI Core installation file woemcore exe is located on the ManageX program CD in the Redist x86 Li directory Install and start the Microsoft WBEM SNMP Provider service The WBEM SNMP Provider installation file woemsnmp exe is located on the ManageX program CD in the Redist x86 Li directory On SYSTEMMANAGEX find the directory name where HP OpenView ManageX policies have been installed on the Windows NT system The default location is C Program Files HP OpenView ManageX Policies In this directory create a folder named HP NetStorage for example C Program Files HP OpenView ManageX Policies HP Net Storage 5 Copy HPNetStorage6000Events mxw to this folder 6 Start ManageX and expand or open
132. o four partitions the maximum number of file volumes that can be created on a logical drive is four Note The HP NetStorage 6000 has a limit of 256GB 262144 MB per partition The user interface does not warn you of this limitation If you attempt to create a partition greater than 256GB the operation fails Initially each partition is assigned to a file volume However file volumes can expand to span several partitions if extra storage space becomes necessary Figure 1 3 File Volume and Partition Example Logical Drive 1 consisting of physical drives 2 3 and 4 n A consisting of partition 1 and partition 2 File Volume 2 consisting of partition 3 File Volume 3 consisting of partition 4 Overview HP NetStorage 6000 Hardware The illustration in figure 1 3 on page 1 5 shows a logical drive that consists of three physical drives This logical drive has been broken down into four partitions the maximum number Typically you create partitions such that each one becomes a file volume However at some point you may require more storage space for a file volume Increasing Storage Capacity An important aspect of managing file volumes is the concept of expanding volumes If at a later date a file volume becomes full of data you can expand the file volume thus alleviating the lack of space on the volume Just like creating new file volumes expanding file volumes need storage space from a logical drive
133. o the original configuration of the HP NetStorage 6000 W Location The physical location of the HP NetStorage 6000 Contact Name The person to be notified in case of trouble or questions about the HP NetStorage 6000 usually the system administrator Contact Phone Usually the phone number of the contact name Serial The factory set serial number of the unit Asset A user assigned number to track company assets Net Address The IP network address of the Network Interface Card NIC in port 1 although the HP NetStorage 6000 supports multiple ports only the first one is displayed MAC Address The unique Machine Address Code for the NIC in port 1 OS Version The current version of the operating system running on the HP NetStorage 6000 Up Time The cumulative up time of the HP NetStorage 6000 since the last reboot You can change the Name Location Contact Name Contact Phone and Asset using the NetStorage 6000 web interface See Informational Settings on page 3 10 for more information 2 1 The Identity Tab 2 2 Configuring Your System and Network The Configuration Tab Chapter 3 Configuring Your System and Network The Configuration Tab When you initially set up your HP NetStorage 6000 you must Enter your TCP IP settings Configure your Network Interface Card parameters Set up your UNIX and or Windows environments If your network configuration changes you need to alter these set
134. of all volumes created on the system Since the server is specifically designed to share files the exporting of mount points has been automated The root directory of the mount points on the NetStorage 6000 is given special permissions to facilitate appropriate access to users The owner and group of this directory are root UID 0 GID 0 and the permissions are read write and execute to owner group and other rwxrwxrwx One 8 1 Securing Data HP NetStorage 6000 Security in a UNIX only Environment consequence of this setting is that all users can delete any file in the root of the mount point Therefore administrators are encouraged to avoid storing files in the root of the mount point The group assignment to files created in a file volume on UNIX can be performed in a variety of ways On the NetStorage 6000 when a new file is created the group assignment is inherited from the directory where the file is created For example if the group owner for directory acct usr is accountants GID 501 then all files created in that directory will be assigned a group owner of accountants GID 501 Trusted Hosts All UNIX clients that mount to file systems on the NetStorage 6000 use the UID and GID of their account when accessing files A special case is the root user UID 0 In UNIX the root user is a Super User with full access to all files and directories in the file system Due to the extensive rights provided to the ro
135. ol panel displays Writing and the green activity light flashes Performing a Local Backup Use the backup application in the NetStorage web interface plus an optional 818 or 1 9 HP SureStore DLT Autoloader to perform a local backup See the installation poster for directions on attaching the Autoloader to the HP NetStorage 6000 and see Using the HP SureStore 818 or 1 9 DLT Autoloader on page 5 1 for information on using the Autoloader Note You can only access Tape Status Tape Backup Tape Restore and Tape Settings in the Backup Restore tab after you attach an Autoloader to your HP NetStorage 6000 In alocal backup session a special checkpoint of your data is first created on disk then the data is transferred to the locally attached Autoloader The checkpoint uses only a small amount of disk space and the data transfer does not interfere with your LAN traffic To run a local backup 1 From your workstation open a web browser and enter the IP address of the HP NetStorage 6000 2 Clickthe Backup Restore tab then select Tape Backup see Creating and Executing Backup Jobs on page 5 14 for more information The local backup feature provides simple scheduling capability and can be configured to back up individual files or combinations of volumes 5 5 Backing Up and Restoring Files Local and Remote Backups Performing a Local Restore From a local backup tape a restore operation can select an individual volume
136. on m Identify the HP NetStorage 6000 when it is attached to the network m Display the HP NetStorage 6000 icon in the platform s network topology map W Launch the HP NetStorage 6000 web based user interface from a pop up menu W Receive and process event notifications from the HP NetStorage 6000 For more information see Chapter 10 Integrating with Management Applications Overview Backing up the HP NetStorage 6000 Backing up the HP NetStorage 6000 Local Backup You can use the backup application in the NetStorage web interface plus an optional HP SureStore DLT Autoloader 818 or 1 9 to perform a local backup In a local backup session the data is transferred to the locally attached Autoloader using a tape format that is unique to the HP NetStorage 6000 The data transfer does not interfere with your LAN traffic Remote Backup You can use third party backup applications on any computer on the network with a tape drive attached to perform a remote backup When you run a remote backup data from the HP NetStorage 6000 transfers over the network to the remote server running the backup application and then to the server attached tape device Tape backup is intended to replace the data of an entire drive It is possible to restore individual files but only if you know the exact location of a file Fora list of remote backup applications the HP NetStorage 6000 integrates with see Chapter 11 Integrating with Remote Backup
137. on discussed above To modify an entry in the group map file 1 Using the NetStorage web interface click the Configuration tab then select User Mapping gt Group Map File The current group map file is displayed 2 Click Modify Map The UNIX group name and UNIX GID values are displayed and can be edited The Windows Group Name Windows Domain and Windows RID values are displayed for informational purposes only and cannot be changed 3 Once you have completed your modifications click Apply to return to the User Map File page You do not need to restart the system To delete an existing map file entry 1 Using the NetStorage web interface click the Configuration tab then select User Mapping gt Group Map File The current group map file is displayed 2 Click Delete Map You receive confirmation that the selected group has been deleted 3 20 Configuring Your System and Network Shutting Down and Restarting Shutting Down and Restarting shutting Down the HP NetStorage 6000 Shut down the device if you W move the device to a new location W anticipate a power outage in your building and you do not have an uninterruptible power supply for the device To shut down the device 1 Using the NetStorage web interface click the Configuration tab then select Shutdown Restart 2 Click the Shutdown button A dialog box informs you that You and any other connected users will lose the connection to the device The
138. ord for the HP NetStorage 6000 protect it as you would any other password If you forget or lose this password you will not be able to access your device Call HP Support for assistance See HP NetStorage 6000 Service and Support on page 9 1 If you specify a password you must know the password to view or modify the information in the other tabs You can not access the NetStorage web interface without the password To initially specify a password 1 Using the NetStorage web interface click the Configuration tab then select System Settings Administrative Password 2 Leave the Old Password field blank Enter a password in the New Password field Use any combination of letters and numbers and uppercase and lowercase characters 3 Confirm your password by typing it again in the Confirm New Password field 4 Click Apply 5 A dialog box informs you that your password is set Click OK Note If you did not correctly confirm your password a dialog box prompts you to re enter your password 3 12 Configuring Your System and Network System Settings To change your password 1 5 6 Using the NetStorage web interface click the Configuration tab then select Systems Settings Administrative Password Enter your password in the Old Password field Enter a new password in the New Password field You can use any combination of letters and numbers and uppercase and lowercase characters Confirm your pa
139. ormation displays W NIC name Network Interface Card This is automatically assigned by the HP NetStorage 6000 W Network address the network IP address This is either assigned by the user or assigned using DHCP If the port has not been configured then Not Configured is displayed m Packets in the cumulative total for this port E Packets out the cumulative total for this port W Errors Wm Collisions Note This information is displayed separately for each NIC port even if you have taken advantage of port aggregation When the HP NetStorage 6000 Is reset or restarted all of the numbers reset to zero 6 6 Monitoring the System Viewing System Activity View Client Activity You can view client activity to see how many clients are currently attached to the HP NetStorage 6000 and the activity of the 20 most active clients The most active client is listed at the top The activity is defined as the total number of packets in and out for each client in the previous ten seconds The client activity page updates every five seconds To view client activity 1 Using the NetStorage web interface click the Status tab then select Client Activity 2 The following information displays Client name either an IP address or the system name Total activity packets in and out Note The client s fully qualified name or their IP address displays depending upon the system s DNS configuration in settings
140. ot spares in the system though every additional hot spare uses another physical drive and lessens storage capacity Any and all drives may serve as hot spares There is no requirement to have a hot spare on the system at all To assign a hot spare 1 Click the Storage tab then select Physical Drives 2 Click Actions then select Assign Hot Spares 3 A picture representing all of the physical drives in the system appears Each drive is represented by a graphic of a drive bay Drive bays containing unassigned drives or hot spare drives are selectable All other drive bays are not selectable 4 Select the drives to be used as hot spares by clicking on them 5 Click OK Note Refer to the HP support web page for more information on upgrading storage capacity or replacing a failed hard drive 4 7 Managing Storage Managing File Volumes and Directories Managing File Volumes and Directories View File Volume Information File Volumes are the basic unit of logical storage for a file system on the HP NetStorage 6000 The volume contains a directory hierarchy that stores files within the directories of that hierarchy You can manage directories and files from a remote UNIX or Windows system using Explorer on Microsoft Windows or by mounting the file volume from a UNIX shell The HP NetStorage 6000 also offers a simple browsing tool that allows you to examine the hierarchy of each file volume on the system and to perform basic m
141. ot user and the extensive damage that can be done by a malicious root user the NetStorage 6000 does not trust them by default Clients that attach with root privilege are given access as user nobody UID 60001 with no special rights or privileges The administrator can override this default behavior by declaring a particular client to be a Trusted Host A root user mounting a NetStorage 6000 file system from a client that is a Trusted Host is given root privilege UID 0 to the file system This feature allows administration of the file system by a root user while at the same time protecting the file system from other root users that should not have privileged access to the NetStorage 6000 file systems The administrator may declare Trusted Hosts using the web based administration tool or the telnet administration tool of the NetStorage 6000 8 2 Securing Data HP NetStorage 6000 Security in a UNIX only Environment The etc Directory Itis necessary to maintain a number of system files on the NetStorage 6000 in an accessible place for administrative purposes Some of the more common files found in this directory are Filename Description hosts Resolves host names hostgrps Defines groups of host computers approve Restricts host access users map Maps Windows user accounts to UNIX user accounts group map Maps Windows group accounts to UNIX group accounts All of these files are stored in the et
142. p Route View Windows NT SystemWMI HP NetStorage 6000 WBEM SNMP PROVIDER WMI CORE Windows NT NetStorage 6000 EVENTS POLICY SystemManageX HP OpenView ManageX INSTALL ONCE 10 12 Integrating with Management Applications ManageX Integration Viewing the ManageX Message Reader The example in figure 10 2 shows how HP NetStorage events are presented in the ManageX message reader To view this window In the left pane select OpenView ManageX Message Reader Figure 10 2 The ManageX Message Reader fa ManageX 2 Message Reader BEE Jib Cone window Heb D i Gal EB lax Aston View e gt fem 2 Message Reader Type Time lego omp ckno Devo 3 20 001 5814PM HPNelorage 6000 Fan failure 15 fozzymb com No Enor 3 20 00 1 56 05PM HPNelStorage 6000 System power supply output is low 12 fozzy mb com No KQ Eno 3 2 0015603PM HP NetStorage 6000 Primary power cord failure 16 fozymbcom No Eno 3 2 0015603PM HP NetStorage 6000 System power supply output is low 12 fozymbcom No Enor 3 20 001 55 33PM HP NetStorage 6000 System power supply outputislow 12 fozzy mb com No 10 13 Integrating with Management Applications ManageX Integration 10 14 Integrating with Remote Backup Applications Remote Backup Applications Overview Chapter 11 Integrating with Remote Backup Applications Remote Backup Applications Overview
143. pe 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Status Tape Magazine To read the tape information click on a tape icon below the tape s slot number If a backup restore or other activity is taking place the tape icons are inaccessible A dialog box informs you that the device is testing the slot you selected Click OK The following information about the tape appears on the screen if the tape contains a backup slot number being tested job on the tape serial number of the tape order of the tape within the job type of backup performed if you are testing the first tape of a job e date and time you created the tape volumes on the tape if you are testing the first tape of a job Review the information on the screen If you want you can test another slot Backing Up and Restoring Files Backing Up Tape Log Backing Up The tape log tells you which tapes were written to during a backup as well as the date time and description of events that occurred To display the tape log for your tape drive 1 Using the NetStorage web interface click on the Backup Restore tab then select Tape Status Tape Log 2 A screen displays the events on the backup tape If a backup is in progress click Bottom to see the most recent information in the tape log You can get more information from the tape log by clicking on the buttons labeled Top PgUp PgDn and Bottom
144. pe log Note If the restore fails make sure you view the tape log to determine what went wrong For more information see Tape Log on page 5 14 Checking Settings and Features Tape Settings The Settings and Features screen lets you W Change the start time for scheduled jobs W Change the number of days tapes are protected after backup W Tell the device which slot contains a cleaning tape Changing the Backup Schedule Note Scheduled jobs can have only one start time To change the scheduled start time for all backup jobs 1 Usingthe NetStorage web interface click the Backup Restore tab then select Tape Settings 2 Selectthe Start time for scheduled jobs field and enter a new start time using military format 3 Click Submit A dialog box informs you that you have changed the time for scheduled jobs Click OK Backing Up and Restoring Files Checking Settings and Features Changing the Tape Protection Window The tape protection window is a logical write protection mechanism that the server enforces The window requires that you set the correct date and time on the server You accomplish physical tape protection with the write protect tab on the tape cartridge The tape protection window attempts to prevent accidental overwrite of tapes that are not physically write protected The Autoloader tests each tape s protection setting before writing data to it The default tape protection window is 7
145. plete a successful upgrade you must 1 Obtain a copy of the operating system upgrade by downloading the latest operating system user interface and documentation For more information see Upgrading From the Web on page 9 4 2 Upload the upgrade to the HP NetStorage 6000 3 Reboot the HP NetStorage 6000 to activate the upgraded software Note To delay the installation of the upgrade you can download the file and install it later For more information see Upgrading From Downloaded File on page 9 5 9 3 Contacting Support and Upgrading Upgrading the HP NetStorage 6000 Upgrading From the Web Note You must register your HP NetStorage 6000 before you can upgrade See Registering the HP NetStorage 6000 on page 9 2 To upgrade from the web 1 Using the NetStorage web interface click the Support tab then select Upgrades Start Upgrade Now 2 Click Download it from the HP website then click Next An upgrade screen appears listing the Version number of your software Status of the software which version you are currently running and which version is the latest available Date the software is available Details button you can click to obtain more information about the version of the software A brief description of the version 3 If you are running the latest version of the software click Back or Cancel 4 If you want to upgrade a Click the radio button next to the sof
146. purposes only and cannot be edited 3 Once you have completed your modifications click Apply to return to the User Map File page You do not need to restart the system To delete an existing map file entry 1 Using the NetStorage web interface click the Configuration tab then select User Mapping User Map File The current user map file is displayed 2 Click Delete Map You receive confirmation that the selected user has been deleted Configuring Your System and Network User Mapping Modifying the Group Map File The group map file contains an entry for each unique Windows primary group that is associated with the Windows users that access the NetStorage 6000 when it is configured to use user level security The format for the group map file is UNIX groupname gt lt GID gt lt NT groupname gt lt NT domain NT RID gt The GID value that is assigned to the Windows clients primary group is one number larger than the largest group map or group NIS file starting with number 65537 The default UNIX groupname is the GID value prefixed with a lower case u When a Windows client attaches to the NetStorage 6000 for the first time this group map file is consulted along with the group mapping strategy that has been selected For example if you have selected group mapping by name when a UNIX client attaches with an identical UNIX and Windows group name the UNIX group information is used instead of the default group informati
147. raffic flows in one direction from the server to the client The NICs act as a team that appears as a single device with one network address Primary Domain Controller PDC A server that has been assigned to become the primary authentication server for the Windows NT domain It stores a copy of the Security Accounts Manager SAM data base and uses this database to authenticate users R Redundant Array of Independent Disks RAID RAID is a method of combining several disk drives into a single logical storage unit RAID offers the advantage of fault tolerance by providing real time data recovery when a disk drive fails increasing system uptime and network availability RAID also increases system performance when multiple drives work together Relative Identification RID number The relative ID for an NT user S SCSI See Small Computer System Interface Security Account Manager SAM database A database used to authenticate users Server Message Block SMB protocol A network protocol designed and implemented by Microsoft and used by Windows cli ents to communicate file access requests to Windows servers This has been replaced by CIFS Glossary 7 Glossary Share To make a portion of a file system on a remote computer accessible to a local client computer The term is most commonly used with Windows based computers The analogous term using in UNIX networking is Mount Share Level Security Security is handled
148. rectories create or edit Manage mount points UNIX only View physical drive information View logical drive information Manage logical drives create delete and rebuild Assign hot spare drives 4 1 Managing Storage Managing Physical and Logical Drives Managing Physical and Logical Drives View Physical Drive Information The HP NetStorage 6000 contains ten drive bays to host as many as ten physical disk drives Physical drives are used in groups of three to eight to create RAID sets logical drives Physical drives are also used individually as hot spares A drive assigned as a hot spare automatically repairs a RAID set when one of the drives in the set becomes damaged or is removed To examine and manage physical drives Using the NetStorage web interface click the Storage tab then select Physical Drives A table displays the following drive information W Slot assignment of each drive Vendor or manufacturer of the drives Product drive name Revision level of the drive Serial number of the drive Drive capacity in Megabytes Mapping of the Logical Drive associated with the physical drive The table also shows the current status of each drive Empty Rebuilding Online Unassigned Hot Spare Dead Note The Actions button in the upper left corner lets you create logical drives and assign hot spares 4 2 Managing Storage Managing Physical and Logical Drives View Logical Drive Inform
149. rmation View Event Log You can view system messages two ways W View Errors Only displays only the error messages that have occurred in the system W View All Messages displays all messages that have occurred in the system Refresh updates the view with the most recent event logging information To view the event log 1 Using the NetStorage web interface click the Status tab then select Event Log The following event information displays Date mm dd format Time 24 hour clock e Severity I informational messages E error messages Description of event or error 2 Click View Errors Only to view error messages only View All Messages to return to the event log 3 Click Refresh to update the log files You can use your browser s print command to print a copy of the log Note You can send a copy of the event log to a remote server For more information see System Log on page 9 Otherwise the event log contains a fixed number of entries with the oldest item dropping off the log page When the system is shutdown or rebooted the event log information is reset 6 3 Monitoring the System Monitoring Hardware Information View Environmental Parameters You can view hardware status graphically and numerically The information is updated every 60 seconds The following environmental systems are monitored and required for normal operation of the HP NetStorage 6000 temperature power supply vo
150. ry in the approve file to define access to a volume then access is denied to all hosts The root user mounting from a Trusted Host always has full read write access to all volumes regardless of the access rights specified in the approve file 4 17 Managing Storage Allowing Access to Data The etc hostgrps File In most cases you want to specify a group of computers when identifying Host Access to the NetStorage 6000 In many of these situations the wildcard character serves this purpose However in some cases itis not sufficient You can get around this problem by simply generating a Host Access entry for each computer or you can define a group of host computers that may then be referenced by name preceded by the symbol A group of host computers may be defined by creating an entry inthe etc hostgrps file The file must be edited manually using a text editor via the NFS protocol or the CIFS protocol assuming that you have the proper rights Groups may be created by adding an entry into the et c hostgrps file Each entry starts with the name of the group followed by a sequence of host names to associate with the group Every name is delimited by a space character For example Hostgrps file group hosts under a name for access control general mygroup eng6284 stor hp com eng a2c stor hp com eng8106 stor hp co mygroup 10 58 159 245 hpcust6da6 Note The host names may appear as fully qualified domai
151. s Otherwise click No a fF o N If you click Yes a second page appears to confirm your selection Caution Verify that this is the drive you want to delete Deleting a logical drive destroys all the data on that logical drive and the procedure cannot be reversed 6 Enter Yes 7 Click OK Note While the HP NetStorage 6000 deletes a drive the LEDs flash and the user interface freezes Do not perform any tasks with the keyboard or mouse while this activity takes place 4 5 Managing Storage Managing Physical and Logical Drives Rebuild a Logical Drive RAID set If a physical drive in a logical drive fails and a hot spare is not available to automatically replace it the logical drive goes into a critical state In this state the logical drive does not protect the data with redundancy All data on the logical drive is lost if another drive fails Note If you replace a failed drive with a new drive you must use the same slot that the failed drive used To recover the logical drive from critical state replace the failed hard drive with a new one and rebuild the logical drive 1 Replace the failed drive Follow the instructions that come with the drive 2 Using the NetStorage web interface click the Storage tab then select Physical Drives 3 Verify that the drive is recognized by the system Click Actions then select Refresh to update the table If the drive is not recognized as unassigned re
152. sers 8 5 Securing Data HP NetStorage 6000 Security in an NT only Environment User Level Security User Level Security offers superior flexibility and ease of use on networks with a significant number of users and or resources In this mode each user provides their logon account credentials to gain access to a computer or network rather than providing passwords for network shares Using this method of security resources can be protected either at share directory or file level Each resource may be protected on a user by user basis that allows almost infinite permutations of access restrictions of users and groups of users User Level Security is the default security mode of Windows NT systems The user accounts may be either local machine accounts for access to a single computer or they may be accounts that apply to all computers attached to the network If a computer is attached to a network then local machine accounts are of little value since the user of that account may only access resources on that computer and not any other computer on the network On the other hand network wide accounts allow users to access resources on other computers on the network In addition these accounts allow the user to logon to any computer on the network On NT networks the network wide user accounts are managed through NT domains Under User Level security each computer on the network is responsible for authenticating users before the user
153. sses sun If this doesn t help try option 2 2 You need to change your font settings in the browser Select Edit gt Preferences gt Appearance gt Fonts and click Use my default fonts This overrides document specified fonts You may also need to increase the font size select View Increase Font The NetStorage web interface pages are not displaying on my HP UX machine The README file for Netscape Navigator on UNIX tells you to set the CLASSPATH environment variable to include the path to the Java jar file However the web interface pages will not display correctly Set the CLASSPATH environment variable to exclude the path to the Java jar file E 5 Troubleshooting and Error Codes Determining Component Failure Determining Component Failure LED Light Cause Solution Power Status Or Blinking red Power supply failure 1 Turn off the alarm by pressing the alarm reset button on the front panel The power status LED continues to flash as long as the power failure remains 2 Verify that a power supply has failed by looking at the rear of the unit The LED on the failed power supply will be blinking red or off 3 Replace the failed power supply The power supply replacement kit provides instructions Off No power to system Verify that the master power switch is on The switch may have to be cycled off and on Power modules not present or not latched Check
154. ssword by typing it again in the Confirm New Password field Click Apply A dialog box informs you that your new password is set Click OK To remove a password 1 2 3 4 5 Using the NetStorage web interface click the Configuration tab then select Systems Settings Administrative Password Enter your password in the Old Password field Leave the New Password and Confirm New Password fields blank Click Apply A dialog box informs you that your new password is set Click OK Note A dialog box prompts you to re enter your password if you did not type your old password you typed an incorrect password in the Old Password field or you did not correctly confirm your password Configuring Your System and Network User Mapping Hardware Settings The HP NetStorage 6000 may be attached to an uninterruptible power supply UPS To enable or disable HP NetStorage 6000 support for the UPS 1 Using the NetStorage web interface click the Configuration tab then select System Settings Hardware Settings 2 Check External power supply UPS attached if you are going to attach a UPS to the HP NetStorage 6000 Clear this setting if you are going to use the HP NetStorage 6000 without a UPS 3 Click Apply In order for the changes to take effect you need to restart your system Note For a list of supported UPS devices see Appendix System Specifications User Mapping Mapping Strategy The HP Ne
155. st reliable OS loading Support User upgrade of system OS FLASH contents C 3 System Specifications Hardware Specifications Hardware Specification User Interface 2x20 LCD with back light for initial system configuration and status error monitoring Four pushbutton switch interface Front panel controls for on front panel for Network configuration IP address gateway IP and subnet mask System operation initiating system shutdown or reboot silencing audible alarms Single push button switch interface on front panel for silencing audible alarm Disk Drive Interface Wide Ultra2 SCSI SCA connector Minimum Raw Storage Capacity RAID 5 72GB 3x36GB drives RAID5 additional hot spare can be added Maximum Raw Storage Capacity RAID 5 Up to 10 Ultra2 SCSI disks 288GB 10x36GB drives Maximum RAID5 Group Size Up to 8 drives per RAID5 group Available Network Interfaces Supported by add in PCI card Vendors Cards supported 10 100TX Half or full duplex RJ 45 connector Dual 10 100TX Half or full duplex RJ 45 connector Gigabit Ethernet Half or full duplex 1000BASE SX fiber External Tape Backup Device Support Supported by included PCI card Wide SCSI 68 pin connector a Disks configured as two RAIDS groups of 5 drives each no hot spare available C4 System Specifications Features F
156. t are created from Windows clients or UNIX files that are modified from a Windows client are automatically assigned a security descriptor Files and directories that have security descriptors are known as Windows files The main functional distinction between UNIX files and Windows files is that UNIX users cannot change the ownership chown or permissions chmod of Windows files 8 8 Securing Data Security Mapping in a Heterogeneous Environment Security Mapping in a Heterogeneous Environment The HP NetStorage 6000 works in a heterogeneous environment and supports remote file access protocols for both UNIX based and NT based clients A major difficulty in sharing data across these two environments is that the file system security is different NT systems that use user level security use ACLs to identify both themselves and the permissions for each data object whereas UNIX systems use traditional UNIX permissions that define explicit permissions for the user group and other A reasonable level of access can be provided for cross environment requests i e UNIX requesting NT files without compromising the security set by the creator of the object The rule is that a client can never be granted greater access than the client would have been granted in the environment where the object was created With the HP NetStorage 6000 in User Level security you can enable a mapping function that allows clients to access file resources in either
157. t the input voltage with the utility voltage display Inexpensive fuel powered generators can distort the voltage If acceptable to the load reduce the UPS sensitivity expected back up time UPS beeps Normal UPS None occasionally operation UPS does not provide UPS battery is weak Charge the battery The UPS batteries require due to recent outage or is near the end of its service life charging after an extended power outage UPS is overloaded Check the UPS load display Unplug the less important equipment such as a printer Front panel indicates flash sequentially UPS has been shutdown by remote control None All indicators are lit and the UPS emits a constant tone Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately E 8 Troubleshooting and Error Codes UPS Troubleshooting Problem Possible Cause Solution Low Battery LED is lit and the online LED is off UPS is shutdown and the battery is discharged from an extended power outage None Replacement Battery LED is lit Weak batteries Allow the batteries to recharge for at least four hours If the problem persists after recharging replace the batteries Replacement batteries not properly connected Confirm the battery connections E 9 Hardware Error Codes Troubleshooting and Error Codes Hardware
158. tStorage 6000 server is a general purpose file server with capabilities to serve files to Windows clients and UNIX Linux clients using the native file serving protocol of each client In order to allow clients to access the same files with the same access privileges it is necessary to map the equivalency of the UNIX and Windows accounts The mapping occurs on both a user and Windows primary group level In order to create this mapping or association it is necessary to specify an overall strategy and then manage the mapping files as needed For more information see Mapping NT and UNIX Users on page 8 12 3 14 Configuring Your System and Network User Mapping To select a mapping strategy 1 Using the NetStorage web interface click the Configuration tab then select User Mapping Mapping Strategy 2 Select a User Mapping strategy The possible choices are No Mapping No automatic mapping between UNIX NIS accounts and Windows accounts occurs Any mapping between accounts must be done by editing the user map file for each account User Name Mapping If the Windows and UNIX usernames from the NIS files are identical then a mapping association is automatically created in the user map file Full Name Mapping If the Windows full name field and the UNIX comment field in the NIS file are identical then a mapping association is automatically created in the user map file 3 Select a Group Mapping strategy The possib
159. that directory and all of its subdirectories The procedure cannot be reversed To delete a directory 1 Using the NetStorage web interface click the Storage tab then select File Volumes 2 Navigate the tree list to the desired directory item and select it 3 Click Actions then select Delete 4 When prompted confirm your selection 4 13 Managing Storage Allowing Access to Data Allowing Access to Data Create or Edit Windows Shares Shares are permissions that let you control Microsoft Windows users access to data You can create shares in any directory within a file volume including the root Once a share is created users may attach to the share via the network neighborhood in Windows and store and retrieve files and directories Security for network shares is handled in one of two ways W Secure share level security is the simplest security method available Access to the share may be restricted on a share by share basis The administrator can set Read Only passwords and Read Write passwords for each share on the system Users wishing to gain access to a share are asked to supply the correct password Only users with the correct password are given access to the share Passwords are encrypted for transmission over the network lines User level security is more advanced and offers more flexibility for both the administrator and the user Users are authenticated via the NT domain controller using pass throu
160. the HP NetStorage 6000 icon on Oo O A Open the Unicenter Enterprise Management console to view the HP NetStorage 6000 trap messages Integrating with Management Applications CA Unicenter TNG Framework Integration Known Issues If you are logging into the UNIX box remotely you may not use the Manage HP NetStorage 6000 or the Reset HP NetStorage 6000 menu items To access the HP NetStorage you must 1 Open up the web browser on the machine you are using 2 Inthe URL type in the IP address of the HP NetStorage 6000 To mount the HP UX CDROM Note The CD can be read correctly only with a p s mount ed CD ROM command 1 Atthe console start the following background processes amp background process pfs mountd amp gt pfsd amp 2 Verify such background processes exist with ps ef grep pfs 3 Atthe console enter pfs mount cdrom Or pfs mount device file cdrom 4 Verify the CD ROM is mounted by entering bdf 5 When finished unmount the CD ROM with the command pfs umount cdrom To uninstall the integration pack 1 Goto the directory where the unistall sh files resides by typing cd SCAIGLBL0000 hpns6000 2 Run the uninstall sh file by entering uninstall sh 3 Restart the NetView user interface The next time NetView discovers the HP NetStorage 6000 device it is properly represented on your map m Ifthe HP NetStorage 6000 trap definitions do not load in
161. the Internal Slots To load internal tapes remove the magazine from the Autoloader With the tape s write protect switch facing out of the Autoloader and the smooth edge facing the top of the slot insert the tape until it clicks into place Loading the Magazine into the Autoloader With the handle facing out of the Autoloader insert the magazine into the Autoloader Slide the magazine in until it clicks into place Slide the handle all the way to the left to store the magazine 5 3 Backing Up and Restoring Files Local and Remote Backups Cleaning the Autoloader Tape Drive The drive mechanism should only be cleaned if CLEAN DRIVE displays on the front panel For directions on how to clean your tape drive see the HP SureStore DLT Autoloader User s Guide Ordering Tapes You can order a full range of supplies through a Hewlett Packard authorized dealer an HP sales office or HP Direct To contact HP Direct call 1 800 227 8164 See the list below for product names and part numbers m Data cartridge C5141 85701 W Cleaning cartridge C5142 85700 Local and Remote Backups Backup Overview Although the HP NetStorage 6000 provides RAID 5 hardware protection for your data a backup strategy can prevent data loss in cases of inadvertent deletion or system disasters such as theft and fire Using features built in to your HP NetStorage 6000 a backup strategy can provide m Da
162. the Policies snap in in the ManageX console s left pane Select Available then HP NetStorage You see the new policy HP NetStorage 6000 WMI Event in the right pane If ManageX is already running you can select Refresh from the context menu by right clicking on Available under the Policies snap in Open the Device Selector dialog box right click on OpenView ManageX and chose Device Selector and select the SYSTEMWMI computer Use the normal policy deployment mechanism in ManageX and install the HP NetStorage 6000 WMI Event Policy to the SYSTEMWMI computer Make sure that SYSTEMMANAGEX session is logged in to the network domain not the local SYSTEMMANAGEX domain This is necessary in order to deploy a policy to the SYS TEMWMI computer 10 11 Integrating with Management Applications ManagexX Integration Setting up HP NetStorage 6000 SNMP Alerts From an HTML browser open the main web based user interface page for the HP NetStorage 6000 that you want to monitor The URL of the selected NetStorage 6000 main page is either its mapped network name or its IP address To set up the SNMP alerts 1 In the NetStorage web interface click the Configuration tab then select Alert Settings SNMP Network Management 2 Enter the IP address of the SYSTEMWMI computer in one of the unused Trap Destination fields or change an existing field to the IP address of SYSTEMWMI computer 3 Click Apply Figure 10 1 HP NetStorage 6000 Tra
163. the host pattern is the name of a group then it must be preceded by the symbol The wildcard character may be used to specify all hosts Note that the general group is a pre defined group that specifies all hosts rights This field specifies the access limits to apply The entry in this field can be access rw Allow read and write access to the resources access ro Allow read only access to the resources access none Deny all access to the resource The fields must be separated by one or more spaces or tabs If a specifier contains space characters such as a directory name that contains spaces then the entire specifier must be enclosed in double quotes Whenever a host attempts to mount a volume the approve file is searched to determine the appropriate access to grant the host The file is searched sequentially from top to bottom When a match is found to the host pattern and the volume specifier then the associated access rights are applied AII entries in the file after the matched entry are ignored Therefore it is important to order the entries in the file so that the more specific entries are listed first and the more general entries are listed last 4 16 Managing Storage Allowing Access to Data Here is a list of sample entries in the host access file class specifier host pattern rights files acct usr ito access rw files acct usr guest access ro files acct etc rtl access rw files acct et
164. tings The Configuration tab lets you access Network settings TCP IP Windows and UNIX settings that allow the NetStorage 6000 to connect with your network and work in Windows UNIX or both operating systems Alert settings Optional settings you can enter if you want to receive e mail or server notification in case of a hardware failure or system alerts You also can specify a remote server to which you can redirect a copy of the event log System settings Optional informational settings You can specify the date and time as well as password protect the administration of your NetStorage web interface User mapping Configuration and management tools for operating the HP NetStorage 6000 in a heterogeneous environment with user level security for NT clients Shutdown Restart You can shut down or restart the HP NetStorage device from the Configuration tab 3 1 Configuring Your System and Network Network Settings Network Settings TCP IP Settings The HP NetStorage 6000 has two Network Interface Card NIC slots and supports the following NICs m Single port 10 100 Base T m Dual port 10 100 Base T m Gigabit 1000 Base SX This support gives the system between one and four NIC ports When you initially set up your HP NetStorage 6000 you need to configure your IP address for the NIC using the front panel display If you have Dynamic Host Configuration Protocol DHCP on your system and it is enabled NIC
165. to NetView then the NetView environment is not in setup in the specified location The path to the NetView executables must be in the system path environment variable Integrating with Management Applications ManagexX Integration ManageX Integration The ManageX and HP NetStorage 6000 integration pack provides a means for ManageX to detect operational problems with the HP NetStorage 6000 It utilizes the Web based Enterprise Management WBEM support capability of ManageX The HP NetStorage 6000 can send its traps to the ManageX message reader for event management The system administrator can go to the HP NetStorage 6000 web based management page directly from the ManageX console The system administrator is notified immediately of problem events such as RAID disk drive failure or space over utilization The trap notification uses SNMP and Windows Management Instrumentation WMI WMI is the Microsoft implementation of the WBEM technology which ManageX supports The HP NetStorage 6000 integration includes Wm WBEM policy designed to forward HP NetStorage 6000 enterprise specific traps to ManageX W Capability to open the HP NetStorage 6000 management page in the Microsoft Management Console MMC along with ManageX Adding the HP NetStorage 6000 URL snap in To have the URL of the HP NetStorage 6000 web based management page inserted in the console tree of the ManageX Console Root 1 Start ManageX 2 From the MMC window me
166. tware version you want to download b Click Start Download c In the FTP window either open the downloaded file from its current location or select where to save the file d Click OK Note At this point the upgrade file resides on your local drive not on the NetStorage device You can either continue with the upgrade now or do so at another time by quitting now then selecting It s on my file system already when you are ready to upgrade 5 Ascreen prompts you for the location of the upgrade file Enter the path of the upgrade file or click Browse to locate it You can also enter a description or comment to help you easily identify the file 6 Click Upload Image to NetStorage 6000 9 4 Contacting Support and Upgrading Upgrading the HP NetStorage 6000 7 After your system uploads the image to the HP NetStorage 6000 you must reboot the device in order for the upgrade to take effect You can click either Reboot Now if the reboot won t interrupt the operation of your network then click Finish or you can select Reboot Later Upgrading From Downloaded File If you already downloaded the file 1 Using the NetStorage web interface click the Support tab then select Upgrades Start Upgrade Now Click It s on my computer s File System Already then click Next For more information see Upgrading From Downloaded File on page 9 5 A screen appears asking you to specify where you downloaded the upgrade fil
167. ty Information Planning for Support Appendix B NetStorage 6000 Warranty Information Planning for Support 1 Retain your Proof of Purchase Affix your original proof of purchase sales receipt to the inside cover of this User s Guide Support of your system is based on length of ownership You may need this information should you have to contact HP for post sales support If you do not have a copy of your proof of purchase please contact your internal purchasing department Record Product and Serial Numbers Please record the product number and product serial number in the space provided below The product and serial numbers are located inside the front panel of your HP NetStorage 6000 This will help us help you quicker Product Number Product Serial Number Register Your Product If you did not register your product during the Setup amp Installation process it s not too late To register your product simply go to the HP Customer Care web site at http www hp com support NS6000 and follow the on line instructions Registering your product is easy only takes a few minutes and brings you many benefits including The ability to customize your Proactive Notification Profile specifying the kind of product or Service amp Support updates you want HP to automatically send you in relation to this product Receive personalized and more expedient technical web amp telephone support customized to your produ
168. ty of the components they replace or 90 days whichever is greater When service involves the exchange of a product or a component all removed components in their entirety become the property of HP and must be returned to HP after the replacement has been installed The replacement component becomes your property and you may be billed for components not returned to HP B 6 NetStorage 6000 Warranty Information Hewlett Packard Limited Warranty Statement Caution Use only HP Hard Drives approved for your NetStorage 6000 For an up to date list of approved hard disk drives please visit our web site at http www hp com support ns6000 Drives on the approved list have custom firmware for use in your NetStorage 6000 Do not attempt to install any hard disk drives other than the approved drives listed at this web site as doing so may result in system failure or loss of data Using non supported hard drives may also void your warranty 3 This Limited Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product e acts of God or f improper site preparation or maintenance 4 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable
169. u made will be lost You can now Save the job by clicking Save Delete the job by clicking Delete Modify the backup job Run the backup job now For more information see Choosing Backup Options Choosing Backup Options Note You may need to maximize your browser window to see the entire Tape Backup screen To run a backup job now 1 Insert a tape or tapes into your Autoloader make sure they are not write protected To verify that you loaded the tapes in the correct order view the tape magazine see Tape Magazine on page 5 13 Using the NetStorage web interface click the Backup Restore tab then select Tape Backup Select an existing job from the drop down list Select either Run now observe Tape Protection to prevent tapes with recent data on them from being overwritten or Run now ignore Tape Protection to disregard that setting 5 Backing Up and Restoring Files Backing Up Click Run Job Now If you changed the backup schedule a dialog box informs you that the job will be saved before the backup occurs If you start a job using Run Job Now and a job is scheduled to run while your backup or restore is still in progress the schedule job will not run Click OK or Cancel The Tape Backup Job Status screen appears and displays the Device Status Job Name Job Start Time Running Time Files and Bytes Processed Number of Tapes Accessed Bytes on Last Tape Note
170. up checkpoint is deleted m Ifthe backup fails the backup checkpoint is renamed backup failed and is not deleted Note To control when data is frozen before being written to tape you can rename any checkpoint including backup failed to backup Keep in mind that the renamed checkpoint is deleted when the backup completes Backing Up and Restoring Files Restoring Volumes Files and Directories Restoring Volumes Files and Directories Restoring Overview To restore a volume file or directory you need to know which tape s the volume file or directory resides on and which tape drive slots the tape is loaded in Remember to always label your tapes In restoring files and directories you must also know the full path of the file directory that you are retrieving starting with the volume name Caution If you start a restore and have a backup scheduled to occur after your restore finishes the restore tape in the drive may be overwritten by the backup To prevent this remove the tape before the backup begins or write protect the tape by sliding the write protect switch until it clicks and an orange tab appears The following information is retrieved from tapes that contain data W slot number being tested E job on the tape W position within the job W date and time you last wrote data to the tape If you are testing the first tape of the backup set the following additional information is retrieved
171. volume you want to delete Click OK Enter Yes when asked to confirm your selection Click OK o a Ff WO M Managing Storage Managing File Volumes and Directories Create a Directory You can create subdirectories under the root level of the file volume or under any directory in the hierarchy Subdirectories let you organize your data into easily accessible folders To create a directory 1 2 3 4 5 Using the NetStorage web interface click the Storage tab then select File Volumes Navigate the tree list to highlight the desired file volume or directory Click Actions then select Create Directory Enter the directory name in the text field Click OK The new directory is created immediately Note Before a network user can see this directory you must either share it or create a mount point For more information see Create or Edit Windows Shares on page 4 14 Rename a Directory To rename a directory 1 a Ff Oo N Using the NetStorage web interface click the Storage tab then select File Volumes Navigate the tree list to highlight the desired directory Click Actions then select Rename Enter a new name in the text field Click OK 4 12 Managing Storage Managing File Volumes and Directories Delete a Directory You can delete directories to free up disk space or to remove unwanted data on the HP NetStorage 6000 Caution Deleting a directory destroys all the data in
172. y replace the failed has failed drive If a hot spare drive is available the system will automatically rebuild the RAID set using this spare If a spare is not available and a second drive in this RAID set fails all data will be lost A RAID set NetStorage Raid A RAID seton We recommend replacing failed due to 6000 RAID Controller N the system has the failed drives a disk set failed of system at failed This is reconstructing the storage failure due to a disk location usually caused environment and failure sysLocation by more than one restoring data from a tape failed physical disk backup drive failure A UPS UPS failure U25UPS Replace the failed UPS failed in system at failure location sysLocation The battery Low battery Low battery U22 low is low or condition at condition at battery overloaded systemin system in location location sysLocation sysLocation Replace the UPS battery U23UPS battery in system at battery location replace sysLocation needs to be replaced The power Power Power Power module x Replace power supply as supply X supply xx in supply xx in power warning soon as possible The output is the system the system Status Summary power supply replacement low at location at location kit provides instructions yy is in yy is in critical critical condition condition Troubleshooting and Error Codes Hardware Error Codes

HP SureStore NetStorage 6000 73 GB Hard Drive Array

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