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Exabyte VXA 2 VXAtape

1. FE SERE g E 4 e UUUUL FireWire Serial AC power connector connector connector Figure 1 7 External FireWire drive back panel components On Off Switch Used to turn power on and off AC Power Connector Used to provide power through a grounded AC power connector A power cord is included with the tape drive Serial Connector Used to connect the tape drive to the serial port of a computer for performing diagnostic operations with VXA2Tool see page 34 SCSI Connectors SCSI tape drive only Used to connect the tape drive to the SCSI bus with two SCSI cables or one SCSI cable and a terminator These connectors are 68 pin wide Ultra2 LVD connectors SCSI ID Switch SCSI tape drive only Used to set the SCSI ID FireWire Connector FireWire tape drive only Used to connect the tape drive to the host system FireWire controller VXA 2 Chapter 1 VXA 2 FEATURES AAN Caution 6 DRIVE LABELS The VXA 2 tape drive includes two labels that show the tape drive s part number serial number revision connector type and agency information see Figure 1 8 and Figure 1 9 for examples Depending on the model tape drive you have the labels on your tape drive may differ Do not remove or modify these labels If you do so you will void the product warranty PORIS ENABLE lt 909 IND PIN1V 8
2. 8 SCSI ID settings Each device on the SCSI bus must have a unique SCSI ID Factory setting VXA 2 9 Chapter 2 INSTALLATION b Set SCSI termination term power if necessary You can use the auxiliary connector to enable the terminator power signal The tape drive is shipped from the factory with termination power disabled To enable termination power place a jumper across the far right pins on the auxiliary connector as shown in Figure 2 3 Make sure the jumper is firmly in place Use a 2 mm jumper Note To protect the tape drive components if term power is shorted the tape drive includes a self resetting power fuse Auxiliary connector o 7055 B JO ELT O J Figure 2 3 Term power enabled 4 Provide additional grounding if desired Attaching the tape drive to the enclosure protects the tape drive from ESD However if you want additional chassis grounding for the tape drive use the grounding hole or grounding tab on the back panel see Figure 2 1 gt Connect an 0 25 in female spade connector from the host to the tape drive s grounding tab OT gt Use an M3 x 0 5 mm X4 mm machine screw
3. 8 Installing the Internal IDE ATAPI Tape 13 Installing the External SCSI Tape Drive 17 Installing the External FireWire Tape 19 21 Operation 422353 999 9920999294445 1e 99553 23 Moniorine Me LEDS 24 Using VXATaDS Carte AES nepoata mame miei i m al Dai ep SUE 26 Setting the Write Protect oC Lisa tute ON oa aia ial a 26 Loading a uno e RR 26 Unloading iai i et 26 Cartridge Storage 4 eee 27 VXA 2 VI PRODUCT MANUAL Cieaning tne Tape Drive 27 Determining When to Clean the Tape 27 Using a Cleaning Cartridge samba zeama branded ulita RR 28 Resetting ihe Tape E nina inci ial tite ip aula 28 Troubleshooting 9 9 9 8 5 5 5 5 5 5 5 5 5 29 and it ti ta is tute 29 Tape Drive Will Not Accept a 29 BSDE VSS E E ee 30 Tape Drive Will Not Eject a 30 The Operating System or Application Software Does Not See the Tape Drive adela ea aaa 31 A Service Notification LED Code 33 Backup Software is Reporting an
4. v IRI NL CR V 3 Dw vie ates xO X G EM 39 DASP Device Active Slave Device Present V _ FIREWIRE NTERFACE CABLE AND CONNECTOR REQUIREMENTS The FireWire tape drive available only as an external model uses a standard FireWire communication interface Select a cable that complies with the IEEE 1394a 1995 FireWire specification and meets the requirements listed in Table 7 8 Table 7 8 FireWire cable requirements 6 pin male shielded MOLEX 1394 Maximum length 4 5 meters 14 8 feet To connect the tape drive to an iLink port use a 6 pin to 4 pin adaptor 52 PRODUCT MANUAL 1009541 SPECIFICATIONS This chapter provides specifications for the VXA 2 tape drive This chapter provides the following specifications for the internal and tabletop models of the tape drive Data capacities Performance specifications Reliability specifications Size and weight Power specifications gt Environmental specifications gt Shipping specifications Safety and regulatory agency compliance DATA CAPACITIES Table 8 1 lists the data capacities for the VXAtape cartridge models Table 8 1 Data capacities in gigabytes GB Cartridge Tape Length Capacity Capacity Model Native Compressed Maximum capacity assumes the host computer keeps the tape drive streaming Assumes a 2 1 compression ratio Actual compressed capa
5. 1 8 seconds maximum 0 15 seconds maximum 1 4 seconds maximum 0 6 seconds maximum 1 1 seconds maximum Power Consumption Table 8 9 shows the internal drive s power consumption when operating and when idle Table 8 9 Power consumption internal model Power Consumption Power average PRODUCT MANUAL 1009541 58 ACOUSTIC NOISE EXTERNAL DRIVE The power specifications for the external tape drive include both the requirements for the tape drive and the enclosure components Power Supply The external tape drive uses an internal switching power supply You do not need to change any input settings The power supply automatically adjusts for changes in voltages and frequency within the specified range lable 8 10 lists the general specifications for the power supply Table 8 10 Power supply specifications external model 40 watts switching Input voltage 90 276 VAC Frequency 47 63 Hz Autoswitching input selection no user selection required Power Consumption Table 8 11 provides power consumption specifications Table 8 11 AC power consumption external model AC input current 1 amp 115 VAC 0 6 amp 230 VAC AC inrush current 25 amps 115 VAC 50 amps 230 VAC ACOUSTIC NOISE Table 8 12 shows the acoustic noise levels of the internal tape drive Table 8 12 Acoustic noise specifications internal drive a Operating Mode Loa Powered on idle read or write
6. terminator you must install an AMP 796051 1 SE LVD Multi mode or an equivalent LVD terminator DECEMBER 2003 VXA 2 49 Chapter 7 OVERVIEW OF THE COMMUNICATION INTERFACE EXTERNAL DRIVE This section describes the cable connector and terminator requirements for the external LVD SCSI tape drive SCSI Cable Requirements For the external tape drive select a cable that complies with the SCSI 3 specification and meets the requirements listed in lable 7 5 Table 7 5 SCSI cable requirements Connector type 68 pin male high density shielded AMP 750752 1 or equivalent Maximum length 12 meters 39 feet The maximum length of 12 meters only applies to an LVD SCSI bus If a single ended device is connected anywhere on the bus all devices on the bus operate in single ended mode When operating in single ended mode the maximum allowable bus length is 3 meters 9 8 feet terminator to terminator Exceeding the maximum cable length will result in unstable and unpredictable operation If only two devices are attached to an LVD bus in a point to point configuration the maximum allowable cable length is 25 meters 82 feet SCSI Terminator Requirements If the external tape drive is the last device on the SCSI bus you must terminate the bus by installing an AMP 796051 1 SE LVD Multi mode or an equivalent LVD terminator on one of the tape drive s SCSI connectors 50 PRODUCT MANUAL 1009541 IDE ATAPI Interface Cabl
7. 3 Set the SCSI ID and termination term power jumpers if necessary a The tape drive is shipped with a SCSI ID of 11 If another device on the SCSI bus is already configured with this SCSI ID you will need to change the tape drive s SCSI ID Reposition the jumpers on the jumper block as shown in Figure 2 2 to select the desired ID If necessary use flat nose pliers to remove the jumpers If you need an additional jumper use a 2mm jumper Alternatively you can remove the jumpers and connect a cable not included from a remote switch to the jumper block then use the remote switch to set the SCSI ID The cable should use a connector equivalent to Hirose Housing part number DF11 8DS 2C 2 0MM 8CKT to connect to the jumper block Important Figure 2 2 Address 0 Address 1 Address 8 Address 9 BH HB Address 2 Address 3 Address 10 Address 11 BH Address 4 Address 5 Address 12 Address 13 B HB HE Address 6 Address 7 Address 14 Address 15 dH
8. 34 Troubleshooting with VXA TOO sess sateni aim anion ai dt a 34 Service and Maintenance 35 Returning the Tape Drive for 35 5 36 Obtaining a Diagnostic Listing 36 Overview of the Command Protocol 37 Communication Interface versus Command Protocol 37 SCS COLIN ef le 38 SEE as con edi tea ta a a aa il aia 38 NAS DD VALE 40 DISC yc sp aie Ban ate i 40 Overview of the Communication Interface 43 Communication Interface Management 43 44 ATA COMA ANOS rr 45 SCSI Interface Requirements 47 UE 8 47 AON e E ea a ul at 50 IDE ATAPI Interface Cable and Connector Requirements 51 FireWire Interface Cable and Connector Requirements 52 1009541 DECEMBER 2003 8 53 Elec LC ILIE O apte a td eee 53 Perlormance Specifica ONG 54 Data Transier Baa 54 Read and Write Specifications eee 54 Tape Speed and Access nenea eee 55 READ Le SDS CI CAE ONG mio e te aaa a aped Ciano il 55 VOIE ata pret E tat aer aa ie ne aa ar 56 PO dejes 57 57 ES VA OS 59 at be tu iat Da a
9. High speed search or rewind up to 2 minute duration The average A weighted sound pressure level over the frequency range 5 Hz 12 5 kHz DECEMBER 2003 VXA 2 59 Chapter 8 SPECIFICATIONS Table 8 13 shows the acoustic noise levels for the external tape drive When measured in the external enclosure these levels do not exceed the upper limits specified in the table Table 8 13 Acoustic noise specifications external drive a Operating Mode Loa Powered on idle read or write High speed search or rewind up to 2 minute duration The 30 second sustained average A weighted sound pressure level over the following frequency range 5 Hz to 12 5 KHz ENVIRONMENTAL SPECIFICATIONS This section lists the environmental specifications for the tape drive and the cartridges ENVIRONMENTAL CONDITIONS FOR THE TAPE DRIVE Table 8 14 summarizes the environmental requirements for the tape path in either the internal or external models of the tape drive The following sections provide additional detail about these requirements Table 8 14 Temperature and humidity specifications for the tape drive D a b Storage a Specification Operating Nonoperating Transporting Temperature range 5 C to 45 C 41 F to 113 F 40 C to 60 40 F to 140 F Temperature variation 1 C per min max 10 C per hour 1 C per min max 20 C per hour 2 F per min max 18 F per hour 2 F per min max 36 F per ho
10. PRODUCT MANUAL FE We declare under our sole responsibility that Product Name VXA 2 Tape Drive Model Numbers VXA 2 internal VXA 2e external Product Options All To which this declaration relates is in conformity with the following standard s or other normative documents ANSI C63 4 1992 Methods of Measurement Federal Communications Commission 47 CFR Part 15 Subpart B 15 107 a Class B Conducted Limits 15 109 a Class B Radiated Emission Limits This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This Class B digital apparatus complies with ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada This Information Technology Equipment has been tested and found to comply with the following European directives 1 EMC Directive 89 336 EEC amended by directive 93 68 EEC according to EN55022 1995 Class B EN55024 1998 2 Low Voltage Directive 73 23 EEC amended by directive 93 68 EEC according to EN60950 1992 A11 1997 or EN60950 2000 1009541 DECEMBER 2003 JAPAN SAFETY AND REGULATORY COMPLIANCE This equipment is Class B Information Technology Equipment to be used in a residential area or an adjacent area there
11. Added FireWire information 003 December 2003 Added IDE ATAPI information Note The most current information about this product is available at Exabyte s World Wide Web site www exabyte com PRODUCT MANUAL 1009541 PRODUCT WARRANTY CAUTION DECEMBER 2003 The Exabyte VXA 2 tape drive is warranted to be free from defects in materials parts and workmanship and conforms to the current product specification For the specific details of your warranty refer to your sales contract or contact the company from which you purchased the tape drive The warranty for the tape drive shall not apply to failures caused by Physical abuse or use not consistent with the operating instructions or product specifications Use of any type of data cartridge other than an Exabyte VXAtape or an Exabyte approved VXAtape cartridge gt Use of any type of cleaning material other than an Exabyte VXAtape Cleaning Cartridge Repair or modification by any one other than Exabyte s personnel or agent in a manner differing from the maintenance instructions provided by Exabyte gt Removal of the Exabyte identification label s Physical abuse due to improper packaging of returned drives If problems with the tape drive occur contact Exabyte or your service provider do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Returning the tape drive in unauthorized packaging may damage the unit and vo
12. IDE X X HA Q gs 5 to host computer Ys J a Figure 2 9 Connecting the IDE ATAPI cable DECEMBER 2003 VXA 2 15 Chapter 2 INSTALLATION Connect the power cable and mount the drive in the enclosure 1 Connect the power cable Locate the enclosure s internal power cable and connect it to the tape drive s power connector as shown in Figure 2 4 or Figure 2 5 The enclosure s power cable connector must be an AMP 1 480424 0 series or equivalent For the pin assignments of the tape drive s power connector see Table 8 7 on page 57 2 Mount the tape drive in the drive bay Slide the tape drive into the bay Ensure that no cables are caught or crimped between the tape drive and the chassis Using the screws provided with the tape drive secure the tape drive in the drive bay using one of the screw mounting combinations see Figure 2 10 To avoid damaging the tape drive follow these precautions N Caution Im Use only the x 0 5 x 4 mm Phillips screws Ensure that the chassis is not distorted Alignment to the horizontal or vertical plane should not exceed 10 Ensure that no objects screw heads cables or adjacent devices are pressing against the frame gt Do not use a combination of the two sets of mounting holes Do not obstruct the tape drive s ventilation slots top and rear Side Mounting Bottom Mounting Figure 2 10 Screw
13. IEEE The standard contains the electrical specifications and communication protocol necessary to connect various computer peripherals to a host computer Gigabyte One billion bytes Head device that uses induction to write a data pattern onto magnetic media and then uses either inductance or magnetoresistance to read the data back Host Any type of computer that sends information or commands to a peripheral device such as the tape drive IDE bus See ATA bus 72 PRODUCT MANUAL 1009541 DECEMBER 2003 Initiator SCSI device containing application clients that originate device service requests to be processed in a device server The host typically acts as the initiator of commands LED Light Emitting Diode The indicators on the front panel of the tape drive Load The process of inserting a cartridge into the tape drive The tape drive automatically loads the tape into the tape path Low Voltage Differential LVD differential SCSI interface that allows bus lengths up to 12 meters transfer rates up to 80 MB sec and allows single ended devices to co exist on the bus msec Millisecond one thousandth of a second Mean Time Between Failures MTBF A quantitative measure used to specify the reliability of a drive s mechanics and electronics as a whole under specific environmental conditions cleanings and duty cycle Megabyte One million bytes Noise kind of magnetic or electric interference detected by
14. LED 4 illuminates in green See Table 3 1 LED states on page 24 for a description of the LED states Connect the FireWire cable to your system Power on the host computer system 1009541 INTEGRATING THE TAPE DRIVE INTEGRATING THE TAPE DRIVE DECEMBER 2003 After installing the VXA 2 tape drive you may need to integrate it with your backup application and computer operating system The CD included with the tape drive provides device drivers for use with several computer operating systems For additional information the Support section of Exabyte s web site www exabyte com provides a list of software applications and operating systems that are compatible with the VXA 2 tape drive If your application software does not support the VXA 2 tape drive but does support the VXA 1 tape drive Exabyte provides tools to change the product identification information that the tape drive returns to the software Changing the tape drive s identification information to VXA 1 does not affect the tape drive s speed or capacity An FAQ on Exabyte s web site at www exabyte com provides more information VXA 2 27 Chapter 2 INSTALLATION Notes 22 PRODUCT MANUAL 1009541 OPERATION This chapter describes how to operate the tape drive Figure 3 1 and Figure 3 2 show the controls and indicators on the front panel of the tape drive Door 25 27 05 PIS 5 12 3 4 Status L
15. drive for repair with the cartridge in place The cartridge will be removed and returned to you THE OPERATING SYSTEM OR APPLICATION SOFTWARE DOES NOT SEE THE TAPE DRIVE If the tape drive powers up loads and unloads cartridges but is not recognized by the operating system or application software do the following 1 Verify that the tape drive is supported by your operating system and application software To obtain information about which operating systems and software applications are compatible with the VXA 2 tape drive visit the Support section of Exabyte s web site www exabyte com If necessary install device drivers for the tape drive during the software installation Follow the instructions provided with your application software for installing the tape drive device drivers The CD included with the tape drive provides device drivers for use with several computer operating systems VXA 2 37 Chapter 4 TROUBLESHOOTING 2 Make sure the tape drive is installed properly on the bus described in Chapter 2 In particular check the following gt Is the tape drive set to a unique SCSI ID gt Isa terminator installed at the physical end of the SCSI bus Try another terminator gt Is the IDE ATAPI configuration set correctly If the tape drive is the only device on the cable make sure that the IDE ATAPI configuration jumper is set to Cable Select the default or to Master If there are two devices on th
16. initiator to the tape drive Transfers new microcode from the initiator into the tape drive s EEPROM Causes the tape drive to write any data remaining in its buffer then VERIFY WRITE 3 WRITE BUFFER Oh 13h Ah Bh 10h WRITE FILEMARKS to write one or more filemarks or setmarks to tape VXA 2 e e x UJ A N O W 39 Chapter 6 OVERVIEW OF THE COMMAND PROTOCOL STATUS BYTES After the tape drive executes a command it issues a status byte to the initiator that indicates whether it performed the command successfully able 6 2 describes the four status bytes supported by the tape drive Table 6 2 Status byte descriptions Status byte Description his Indicates that the tape drive successfully completed the operation Check Condition Indicates that an error exception or abnormal condition has caused sense information to be set The initiator can issue a REQUEST SENSE command to access this information Busy O8h Indicates that the tape drive is busy This status is sent whenever the tape drive is unable to accept a command from an initiator Reservation Conflict 18h Indicates that the tape drive is reserved for the exclusive use of another initiator SENSE KEYS When the tape drive returns Check Condition status to the initiator the initiator can issue a REQUEST SENSE 03h command to receive information about the error exception or abnormal condition Thi
17. octave per minute are applied to each axis at 0 5 g peak input 64 PRODUCT MANUAL 1009541 DECEMBER 2003 ENVIRONMENTAL SPECIFICATIONS ENVIRONMENTAL CONDITIONS FOR THE VXATAPE CARTRIDGES Table 8 20 summarizes the environmental requirements for the VXAtape cartridges You should maintain the temperature and humidity at a steady level within these ranges and also limit fluctuations in temperature and humidity Note When a VXAtape is brought into the room where the VXA drive is located allow the VXAtape to adjust to room temperature and humidity before using it Table 8 20 Temperature and humidity specifications for the VXAtape cartridges T Storage UM Specification Nonoperating Transporting Temperature range 5 C to 32 C 40 C to 45 C 41 F to 90 F 40 F to 113 F Temperature variation 1 C per min max 20 C per hour 2 F per min max 36 F per hour Relative humidity 20 to 60 5 to 80 non condensing non condensing Wet bulb 26 C 79 F max Altitude 304 8 to 3 048 m 304 8 to 12 192 m 1 000 to 10 000 ft 71 000 to 40 000 ft The cartridge is in its original packaging When the cartridge is moved from a cooler storage environment to a warmer operating environment it must acclimate in its packaging for 24 hours to prevent damage from condensation VXA 2 65 Chapter 8 SPECIFICATIONS PACKAGING AND SHIPPING SPECIFICATIONS This section describes the packaging and shippi
18. the electronics OverScan Operation OSO The VXA technique for reading data packets independently of track shape or geometry By reading packets with multiple scans OSO ensures that each packet is read at least once Packet The basic VXA format structure that includes data ECC and address and synchronization information Partition A self contained area on a tape that can be written and read independently to make more efficient use of the media The VXA 2 tape drive accommodates two partitions Read After Write RAW A process that improves data integrity by reading data immediately after it is written and writing the packet again if an error is found Individual packets are rewritten as necessary optimizing speed and capacity SCSI Small Computer System Interface A device interface that has been certified as an American National Standard by ANSI The standard contains the electrical specifications communication protocol and command structure necessary to connect various computer peripherals to a host computer SCSIID A unique address assigned to each device attached to a SCSI bus See also Bus Segment The format structures contained within the data buffer Each segment contains 1 220 packets of data ECC and CRC information VXA 2 73 Chapter 74 Setmark A mark written by the tape drive to allow fast searching to a point on the tape without having to know the number of records or filemarks that precede the point A
19. to connect a grounding wire to the grounding hole Do not use a screw other than the type specified for attaching the grounding wire AAN Caution or you may damage the internal components 5 Connect the SCSI cable Connect one of the enclosure s internal SCSI cables to the SCSI connector on the back of the tape drive see Figure 2 4 This cable must meet the guidelines in SCSI Cable Requirements beginning on page 47 Note If desired you can mount the tape drive see page 16 before you connect the SCSI cable and the power cable to the back However if the cables are difficult to access in the enclosure you should extend the cables out through the drive bay and connect them before mounting the tape drive 10 PRODUCT MANUAL 1009541 INSTALLING THE TAPE DRIVE To avoid damaging the tape drive make certain you connect pin 1 on the cable to Caution pin 1 on the tape drive Pin 1 is on the right top row of the connector pins see Figure 2 1 SCSI connector Power to additional t SCSI device connector to vat adapter card from host computer power supply Figure 2 4 Connecting the SCSI cable and power cable another device is the last device on the bus 6 Install a terminator at the physical end of the SCSI bus If the tape drive is the last device on the SCSI bus and if the SCSI cable has an unused connector at the end you can terminate the bus there as shown in Figure 2 5 Alternatively y
20. write protect switch on the cartridge is set correctly as shown in Figure 3 3 REC write enabled SAVE write protected Ce S Ves Figure 3 3 Setting the write protect switch LOADING A CARTRIDGE Insert the front of the cartridge through the tape drive door into the loader mechanism The colored write protect tab on the cartridge should be closest to the tape drive s eject button Gently push the cartridge until the tape drive s loader mechanism activates and completes the tape loading process The tape drive loads the tape in approximately 40 seconds during which time LED 2 flashes green When LED 2 is steady green the tape drive is ready to begin write and read operations UNLOADING A CARTRIDGE To unload a cartridge press the eject button The tape drive completes any command in process writes any buffered information to tape rewinds to the beginning of the tape and ejects the cartridge in approximately 1 to 2 minutes 26 PRODUCT MANUAL 1009541 CLEANING THE TAPE DRIVE CARTRIDGE STORAGE GUIDELINES If VXAtape cartridges are stored properly you can expect to successfully recover data from them for 30 years Be aware that the 30 year storage life is for an archival tape not a tape being used for daily backups As a general rule use a new or relatively unused cartridge to store any critical data you may need to recover many years from now Do not use a cartridge that has reached its retirement poi
21. 4211 Exabyte MODEL NO VXA 2 sers 11200501 I N N N 5221234567 DIDA TNTA N N REV A E134993 Qv EBD E UE oH HD EB D amp ra SL vl L LL OL 6 Tested To C BE Bm BB d Bs 95559 2 9 G v c SONILLAS AI ISOS FOR HOME OR OFFICE USE Figure 1 9 Top panel label SCSI tape drive PRODUCT MANUAL 1009541 INSTALLATION This chapter provides step by step instructions for installing the internal and external models of the VXA 2 tape drive The information in this chapter expands on the instructions in the Quick Start guide that accompanied your tape drive UNPACKING THE TAPE DRIVE All Exabyte tape drives are tested inspected and carefully packaged at the factory However because shipping damage can occur you should follow the steps below to unpack the tape drive 1 Visually inspect the shipping container and notify your freight carrier immediately if you see any damage 2 Place the shipping container on a flat clean stable surface If parts are missing or the equipment is damaged notify your supplier or Exabyte 3 Save the original shipping container and packaging materials in case you need to reship the tape drive INSTALLING THE TAPE DRIVE DECEMBER 2003 The installation instructions for your tape drive depend on what model you have gt To install the internal LVD
22. E EXTERNAL FIREWIRE TAPE DRIVE When installing the external FireWire tape drive refer to Figure 2 13 for the location of the back panel components On off switch x a CN NI pP idi O NA NA d FireWire AC power connector connector Figure 2 13 External FireWire drive back panel components Before You Begin Before you begin hardware installation do the following If youare using a Windows PC Make sure that your system is equipped with a 6 conductor IEEE 1394 FireWire controller with at least one free port If you plan to use an iLink port obtain a 4 conductor to 6 conductor converter This converter is typically supplied with the IEEE 1394 FireWire controller Only Windows XP Windows 2000 Windows ME and Win98 SE support FireWire IEEE 1394 devices If you are using an earlier version of Windows you must upgrade your operating system if you want to use the VXA 2 FireWire tape drive Important VXA 2 19 Chapter 2 INSTALLATION 20 If you are using Macintosh OS 9 Determine the version of FireWire on your system If necessary update your FireWire version as follows a Click on the Apple icon in the upper left of your screen b Highlight Control Panels c Click on the Extensions Manager d Scroll down the Extensions Manager and find FireWire Support The version
23. EDs Eject button Figure 3 1 Internal drive front panel components Door Power LED Status LEDs Eject button Figure 3 2 External drive front panel components DECEMBER 2003 VXA 2 23 Chapter 3 OPERATION MONITORING THE LEDs The VXA 2 tape drive uses four LEDs to indicate its operational status as shown in lable 3 1 Table 3 1 LED states Operation LED LED 1 LED 42 LED 3 LED 44 Pattern lt gt O Operational Conditions Power on self test LEDs illuminate sequentially No tape loaded npe Off Off Off Interface activity LED 4 may 409 Off Off Off Flashing flash with other LED operations Tape loading or unloading TEDO Off Flashing Off Off Tape ready idle EDO Off Green Off Off 4D Off Off Green Off or Flashing Green lt 1 0 gt Off Off Yellow Off or Flashing Green 400 Off Off Flashing Off Green Green Space reverse or rewinding 4AU gt 0 Flashing Off Off Off Green Flashing Off Flashing Off Green Green Cleaning in process WN pu ge D O O D gt zi Oo ga ga Co ER Q Service Notification Cleaning required TEDO Off Cleaning tape used up TE gt O Off Recoverable error amo Yellow Green Yellow Unrecoverable error Yellow Off Yellow Broken tape Flashing Off Flashing Green Yell
24. For more information about the tape drive and the standards used by the tape drive refer to the following publications To order an Exabyte publication see Contacting Exabyte on page iv To download a PDF version of an Exabyte publication visit the Exabyte web site www exabyte com Note The VXA 2 publications are included as PDF files on the CD that accompanies your tape drive VXA 2 Publications VXA 2 SCSI Reference Manual 1009566 gt VXA 2 SCSI Tape Drive Quick Start 1009540 VXA 2 Tape Drive IDE ATAPI Reference 1009569 gt VXA 2 IDE ATAPI Tape Drive Quick Start 1011097 gt VXA 2 FireWire Tape Drive Quick Start 1011098 Standards Publications gt ANSI Small Computer System Interface SCSI 2 X3 131 1994 gt Information Technology Serial Bus Protocol 2 SBP 2 ANSI NCITS 325 1998 gt Information Technology AT Attachment with Packet Interface 5 ATA ATAPI 5 T13 1321D gt ATA Packet Interface for CD ROMs SFF 8020i revision 2 6 gt IEEE Standard for a High Performance Serial Bus IEEE 1394a 1995 gt Information Technology Microprocessor Systems IEEE Standard Control and Status Register CSR Architecture for Microcomputer Buses ISO IEC 13213 1994 CONVENTIONS USED IN THIS MANUAL This manual uses the following conventions Note Notes provide additional information or suggestions about the topic or procedure being discussed Read information marked by the Tip icon for informatio
25. IDE ATAPI tape drive as ATA Packet commands COMMAND SET Table 6 1 lists and briefly describes the command set supported by the tape drive Table 6 1 SCSI command set ERASE 19h Causes the tape drive to erase all data from the current location to the end of partition INQUIRY Requests that information about drive parameters be sent to the Initiator LOAD UNLOAD Causes the tape drive to load or unload a cartridge LOCATE 2Bh Positions the tape at a specified logical position or changes partitions Typically this position is determined by data that was obtained through a previous READ POSITION command LOG SELECT ACh Manages a set of internal counters regarding read and write error recovery operations and amounts of data compressed The initiator can set threshold and cumulative values for the counters or reset the counters LOG SENSE 4Dh Returns the values of the counters managed by the LOG SELECT command PRODUCT MANUAL 1009541 38 SCSI COMMAND PROTOCOL Table 6 1 SCSI command set continued Command MODE SELECT MODE SENSE 15h Allows you to specify medium logical unit and device parameters 1Ah Enables the tape drive to report medium logical unit or device parameters PREVENT ALLOW MEDIUM REMOVAL READ Allows or disallows the removal of the cartridge from the tape drive Transfers one or more bytes or blocks of data from the tape to the initiator Requests that the tape drive return data identif
26. LATORY COMPLIANCE The VXA 2 tape drive complies with the regulatory agency standards listed below when installed in accordance with this manual The system integrator is responsible for the certification and verification of the final product into which the VXA 2 tape drive is integrated with the relevant product safety and EMI and EMC standards UNDERWRITERS LABORATORY The internal configuration has been evaluated by UL for use in listed finished products Construction or performance of these components may not warrant listing of the devices on their own Recognized components may be used in listed products provided that they are applied within the conditions of acceptability stated in the report The external configuration of the VXA 2 tape drive is listed by Underwriters Laboratories Inc Representative samples of this product have been evaluated by UL and meet the applicable U S and Canadian safety standards TUV PRODUCT SERVICE A J Signifies that the VXA 2 internal drive has been TU an tested in accordance with EN60950 2000 and has PRODUCT SERVICE 18 metthe applicable product safety requirements TUI arsa ca The TUV Mark for the VXA 2 external drive demonstrates that it has met the requirements of EN60950 A11 1997 DECEMBER 2003 VXA 2 67 Chapter 8 SPECIFICATIONS 08 UNITED STATES FCC DECLARATION OF CONFORMITY CANADIAN VERIFICATION EUROPEAN COMMUNITY
27. SCSI model of the tape drive read Installing the Internal SCSI Tape Drive beginning on page 8 To install the internal IDE ATAPI model of the tape drive read Installing the Internal IDE ATAPI Tape Drive beginning on page 13 To install the external LVD SCSI model of the tape drive read Installing the External SCSI Tape Drive beginning on page 17 To install the external FireWire model of the tape drive read Installing the External FireWire Tape Drive beginning on page 19 VXA 2 7 Chapter 2 INSTALLATION INSTALLING THE INTERNAL SCSI TAPE DRIVE The internal tape drive complies with industry standard 5 25 inch half high form factor mounting requirements and can be mounted either horizontally or vertically but not upside down When installing the tape drive refer to Figure 2 1 for the location of the back panel components on the SCSI tape drive Auxiliary SCSI SCSI ID Grounding connector connector jumper block tab PR LILLE 0 10 10 1010 E WESS o 0 9 6 6 EN Gau ola QU X O Grounding Power hole connector Figure 2 1 Internal SCSI drive back panel components Before You Begin Before
28. XA 2 FEATURES IDE ATAPI Connector IDE ATAPI model only Used to connect the tape drive to the IDE bus This is a standard 40 pin connector for use with a 40 pin 80 conductor Ultra DMA IDE ATA cable See Table 7 7 for pin assignments IDE ATAPI Configuration Jumper Block IDE ATAPI model only Used to configure the tape drive to operate as the master or slave on the IDE bus or to use Cable Select to determine the master slave configuration the default Grounding Tab and Hole Used to provide additional chassis grounding The mounting screws also provide grounding for the tape drive RF Service Connector Used for Exabyte Service only Power Connector Used to connect a power cable from the enclosure s power supply This is a 4 pin connector See able 8 7 for pin assignments BACK PANEL COMPONENTS EXTERNAL DRIVE Figure 1 6 shows the back panel components of the external SCSI model of the tape drive Figure 1 7 shows the back panel components of the external FireWire model of the tape drive SCSI On off ID switch switch SCSI Serial AC power connectors connector connector Figure 1 6 External SCSI drive back panel components 4 PRODUCT MANUAL 1009541 DECEMBER 2003 COMPONENTS On off switch
29. ZEXABYTE VXA 2 TAPE DRIVE PRODUCT MANUAL 1009541 003 COPYRIGHT Copyright 2002 2003 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 2108 55th Street Boulder Colorado 80301 DISCLAIMER Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes TRADEMARK Exabyte Exapak and VXAtape are registered trademarks M2 MammothTape NOTICES SmartClean EZ17 and NetStorM are trademarks People Working for You and SupportSuite are service marks of Exabyte Corp All other product names are trademarks or registered trademarks of their respective owners PART NUMBER AND 1009541 003 REVISION HISTORY Revision Date Description 000 March 2002 Preliminary release 001 June 2002 Initial release 002 November 2002
30. a be li Mal P 59 Environmental Specifications 60 Environmental Conditions for the Tape Drive 60 Environmental Conditions for the VXAtape Cartridges 65 Packaging and Shipping 66 SAPPINE Ca ONS sacar EE 66 iE 66 Safety and Regulatory Compliance eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 67 Underwriters Laboratory eee nene 67 TOV TTOGUCE i sa sapate at tipi Tm 67 United States FCC Declaration of Conformity 68 a eG VST NNE CULIO E 68 SU gerer cipi al bi estrone 68 69 Australia and New Zealand 69 69 a ai 71 75 VXA 2 VII Notes PRODUCT MANUAL 1009541 viii HOw TO USE THIS MANUAL How TO USE THIS MANUAL DECEMBER 2003 This manual describes how to install operate and maintain the 2 tape drive It also provides functional performance and environmental specifications ORGANIZATION The information in this manual is organized into chapters that allow you to quickly locate the information you need First time installation If you are installing the tape drive for the first time refer to the following chapters gt Chapter 1 provides an overview of the tape drive s features and components Chapter 2 pro
31. a log of the problem use VXA2Tool which is available as a free download from www exabyte com The tape was written without a valid end of data mark which often occurs if you power down the tape drive while the tape drive was writing The tape drive will perform a format recovery which involves reading the data to determine where the end of data is located This may take as long as 2 to 3 hours Refer to the Chapter 4 for troubleshooting information If the tape drive is in Boot Block Mode try power cycling the drive If it remains in Boot Block Mode load new firmware VXA 2 firmware is available at www exabyte com 5 Ifa self test fails clean the tape drive with a VXAtape cleaning cartridge If the failure still occurs try a new tape KEY Flashing LEDs O On off O DECEMBER 2003 VXA 2 25 Chapter 3 OPERATION USING VXATAPE CARTRIDGES The tape drive uses data quality VXAtape data cartridges in various lengths available from Exabyte and authorized sources These cartridges do not require formatting or other media conditioning before use See Table 8 1 on page 53 for the capacities of the VXAtape cartridges See page 27 for storage guidelines The VXA 2 tape drive only operates with VXAtape data cartridges Do not attempt AAN Caution to use other types of cartridges or you may damage the tape drive SETTING THE WRITE PROTECT SWITCH Before you insert a cartridge into the tape drive make sure the
32. ackaging obtained from Exabyte to avoid damaging the tape drive The shipping and packaging materials are not intended for shipping items other than VXA 2 drives Exabyte is not responsible for shipping damage caused by an improperly packaged drive To avoid damaging the tape drive and voiding your warranty use the original shipping materials or replacement materials from your vendor VXA 2 35 Chapter 5 SERVICE AND MAINTENANCE UPGRADING FIRMWARE You can obtain firmware for the VXA 2 tape drive from the Exabyte web site or from Exabyte Technical Support To upgrade the software you need to use VXA2Tool a diagnostic software application that uses the host computer to transfer the firmware over the tape drive s SCSI IDE ATAPI or FireWire interface VXA2 Tool is available for a variety of operating environments It is included on the Product CD or you can download it free of charge from the Support section of Exabyte s web site at www exabyte com OBTAINING A DIAGNOSTIC LISTING 36 You can obtain a diagnostic listing dump from the tape drive using VXA2Tool described in the previous section You can download the VXA2Tool program from Exabyte s web site The readme file that accompanies the program or the online help for the Windows version provides instructions for creating a diagnostic listing PRODUCT MANUAL 1009541 6 OVERVIEW OF THE COMMAND PROTOCOL This chapter provides an overview of the command
33. ank 8h Check Aborted h Command Indicates that the tape drive encountered blank tape or format defined EOD blank tape during a read space or locate operation B Indicates that the tape drive aborted the command This condition occurs when an Initiator Detected Error 05h message is received during command execution or when a Message Reject 07h or SCSI bus parity error is detected by the tape drive during Command or Data Out phase The initiator may be able to recover by trying the command again Volume Dh Indicates that the last WRITE or WRITE FILEMARKS command reached the Overflow physical end of tape PEOT and that data may remain in the buffer Eh Indicates that the source data did not match the data read from the tape DECEMBER 2003 VXA 2 41 Chapter 6 OVERVIEW OF THE COMMAND PROTOCOL Notes 42 PRODUCT MANUAL 1009541 7 OVERVIEW OF THE COMMUNICATION INTERFACE This chapter provides an overview of the communication interfaces available for the VXA 2 tape drive including gt Communication interface management SCSI interface requirements IDE ATAPI interface requirements FireWire interface requirements See Chapter 6 for information about the SCSI command protocol used by the tape drive COMMUNICATION INTERFACE MANAGEMENT Regardless of the communication interface used by the tape drive there must be some type of message system or command set in place that allows the tape drive and the
34. ations pending for any initiator Ignore Wide Residue The tape drive sends the Ignore Wide Residue message to indicate that the number of valid bytes sent was less than the negotiated transfer width Identify 80h or COh The initiator uses the Identify message to establish a physical path connection between the initiator and the tape drive It is also used to determine whether disconnect is supported and the LUN for which the command is intended The tape drive only supports a LUN of 0 ATA Commands The ATA bus more commonly known as the IDE bus was designed as a communication interface for hard disk drives The ATAPI ATA Packet Interface protocol is an extension that allows devices such as tape drives and CD ROMs to use the ATA bus The ATAPI protocol is a method of passing SCSI command descriptor blocks CDBs over an IDE bus This protocol preserves the integrity of the original IDE interface the ATA protocol while allowing both ATA and ATAPI devices to be used on the same interface Communication between the initiator and the VXA 2 tape drive is through a bank of I O registers that are directly addressable by the initiator When the host issues an ATA command all of the command parameters and then the command itself are written into the I O registers The ATAPI protocol uses a subset of the ATA registers when processing Packet commands lable 7 2 describes the standard ATA commands supported by the tape drive For detailed i
35. city varies depending on the type of data being recorded The VXA 2 tape drive uses the ALDC Adaptive Lossless Data Compression algorithm and integrated circuit chip The ALDC algorithm is compliant with the European Computer Manufacturers Association ECMA standard Data compression is controlled by the software application One gigabyte equals 1 000 000 000 bytes DECEMBER 2003 VXA 2 53 Chapter 8 SPECIFICATIONS PERFORMANCE SPECIFICATIONS This section describes the performance specifications for the tape drive The tape drives are factory tested to these specifications using VXAtape media DATA TRANSFER RATES Table 8 2 lists the maximum data transfer rates that the tape drive can achieve Table 8 2 Maximum data transfer rates in megabytes per second Data transfer Data transfer rate Burst transfer Interface rate native compressed rate maximum SCSI Ultra2 LVD 6 0 MB secondP 12 0 MB second 80 MB second Ultra 6 0 MB second 12 0 MB second 66 7 MB second FireWire 6 0 MB second 6 0 MB second 10 MB second Assumes 2 1 compression ratio b One megabyte equals 1 000 000 bytes READ AND WRITE SPECIFICATIONS Table 8 3 provides read and write specifications for the VXA 2 tape drive Table 8 3 Read and write specifications Reads tapes written by a VXA 1 tape drive with VXA 1 drives Writes VXA 1 formatted tapes so that the VXA 1 drive can read the data Error detection and 4 layer Reed Sol
36. d correction 54 error rate 54 to 55 ESD protection 8 10 13 15 Exabyte contacting iv iv external drive installing the FireWire drive 19 to 20 installing the SCSI drive 17 to 19 F FireWire drive cable and connector requirements 52 connector locations external model 5 installing 19 to 20 operating system support 19 to 20 firmware upgrading 36 form factor 56 format read and write 54 front panel See components front panel fuse resettable power 10 G grounding hole and tab internal model location 4 using to ground drive 10 15 H heads read write 54 host bus adapter SCSI 8 humidity specifications tape drive 60 to 62 VXAtape cartridges 65 1009541 ID switch See SCSI ID switch IDE bus See ATA bus IDE ATAPI configuration jumper block location 4 setting master slave configuration 14 using Cable Select 14 IDE ATAPI drive cable and connector requirements 51 to 52 connector locations internal model 3 to 4 installing internal model 13 to 17 installing software 8 13 21 31 integrating the tape drive intoa system 21 internal tape drive IDE ATAPIinstalling 13 to 17 SCSI installing 8 to 13 J jumpers using to set IDE ATAPI configuration 14 using to set SCSI ID 9 using to set term power 10 See also IDE ATAPI Configuration jumper block See also SCSI ID jumper block L labels agency 67 to 69 identification and configuration 6 LEDs cleaning indicator 27 definition of all states 24
37. d write data in packet form Data packets also contain a synchronization marker unique address information CRC and ECC Driver A program that works with a computer s operating system to operate a peripheral device Also referred to as a device driver End of data EOD Ina partition a special format group that is written after all current user data is transferred to the tape Error correction code ECC Error correction codes are generated within the tape drive and recorded with the user data ECC is used to correct the errors in the user data while being read Exabyte 1 A network storage backup company that designs manufactures and markets industry leading data storage products including tape drives and automated tape libraries 2 measurement of data One Exabyte 1 000 Petabytes or 1 000 000 Terabytes or 1 000 000 000 Gigabytes or 1 000 000 000 000 Megabytes or 1 000 000 000 000 000 Kilobytes or 1 000 000 000 000 000 000 bytes Filemark A mark on the tape which is written by the tape drive A filemark consists of a special recorded element within a partition containing no user data which provides a segmentation or location scheme for the data on the tape Filemarks are typically used during a locate or space operation to move to a particular spot on the tape FireWire high speed serial communication interface that has been certified as a standard by the Institute of Electrical and Electronics Engineers Inc
38. data cached is written to tape The BSY bit remains set to one until all data has been successfully written or an error occurs The tape drive uses all error recovery methods available to ensure the data is written successfully Flushing the write cache may take several seconds to complete depending upon the amount of data to be flushed and the success of the operation When the tape drive receives an Identify Device command it writes the ATAPI signature into the Task File This signature identifies the tape drive as an ATAPI device After writing the signature the tape drive returns an Aborted Command error Identify Device Set Features Set parameters for the device The Set Features command is used to set some interface timing and protocol modes These modes are set at initialization by many BIOSes The content of the ATAPI Features register indicates the function to be performed 46 PRODUCT MANUAL 1009541 SCSI INTERFACE REQUIREMENTS SCSI INTERFACE REQUIREMENTS The VXA 2 tape drive is available with a wide Ultra2 low voltage differential LVD SCSI interface This section provides general information about the specifications for the tape drive s Small Computer System Interface SCSI including SCSI cable requirements gt SCSI connector requirements Terminator requirements To avoid SCSI bus hangs do not connect the tape drive to s important an HVD SCSI bus Although the LVD SCSI interface is c
39. ds to be transferred again Disconnect 04h The tape drive sends the Disconnect message to inform the initiator that it is about to break the present physical path and that a later reconnection is required to complete the current operation Initiator Detected Error The initiator sends the Initiator Detected Error message to inform the tape drive that an error has occurred that does not preclude the tape drive from retrying the operation Abort The initiator sends the Abort message to the tape drive to clear the present operation All pending data and status for the issuing initiator are cleared Message Reject Either the initiator or the tape drive can send the Message Reject message to indicate that the last message it received was inappropriate or not supported No Operation The initiator sends the No Operation message in response to the tape drive s request for a message when the initiator does not currently have a valid message to send Message Parity Error The initiator sends the Message Parity Error message to the tape drive to indicate that the last message byte it received had a parity error 44 PRODUCT MANUAL 1009541 COMMUNICATION INTERFACE MANAGEMENT Table 7 1 Supported SCSI messages continued Bus Device Reset The initiator sends the Bus Device Reset message to direct the tape drive to reset all current I O operations This message forces the tape drive to an initial state with no oper
40. e the tape drive by issuing commands to control its operation transferring data and responding to status information The target device responds to commands from the host by performing the requested operation for example writing or reading data on magnetic tape and returning status information VXA 2 37 Chapter 6 OVERVIEW OF THE COMMAND PROTOCOL The VXA 2 tape drive is available with a parallel SCSI IDE ATAPI or FireWire communication interface All three communication interfaces provide a method of passing SCSI command descriptor blocks CDBs over an bus The differences between the interfaces arise primarily from how each interface handles device addressing and how each handles transmitting SCSI commands data and status between the host and the tape drive Regardless of the communication interface the operation of the tape drive is governed by the SCSI command protocol The following sections describe how the SCSI command protocol is implemented in the tape drive Refer to the VXA 2 Tape Drive SCSI Reference for detailed information about the SCSI command protocol Refer to the VXA 2 Tape Drive IDE ATAPI Reference for detailed information about the ATAPI protocol Chapter 7 provides information about the SCSI IDE ATAPI and FireWire communication interfaces SCSI COMMAND PROTOCOL This section provides an overview of the SCSI command protocol supported by the VXA 2 tape drive Note These commands are transmitted to the
41. e an IDE ATAPI controller installed in the host computer and an available IDE ATAPI connection in the enclosure Protect the work area from ESD Touch a known grounded surface to discharge static electricity from your body and ensure that the work area is free from conditions that could cause ESD Set the IDE ATAPI configuration and connect the IDE cable When installing the tape drive refer to Figure 2 7 for the back panel components on the IDE ATAPI tape drive Auxiliary IDE ATAPI IDE ATAPI configuration Grounding connector connector jumper block tab 10H pr gd PP94HO3GH B OG 1 1 i i 10H 0d 0 o op op gd d d 1 gt ok 0 Grounding Power hole connector Figure 2 7 Internal IDE ATAPI drive back panel components DECEMBER 2003 VXA 2 13 Chapter 2 INSTALLATION 1 Power down the computer system Turn off all devices attached to the computer in which you plan to install the tape drive then turn off the computer Disconnect all power cables 2 Prepare the drive bay Remove the drive bay s cover plate according to the system manufacturer s instructions 3 Change the IDE configuration if necessary Ref
42. e and Connector Requirements IDE ATAPI Interface Cable and Connector Requirements The tape drive provides a standard 40 pin connector for IDE communications Use 80 conductor Ultra DMA IDE ATA cable provided to connect the tape drive to IDE adapter card installed in the host computer The 80 conductor Ultra DMA IDE ATA cable must conform to the specifications listed in able 7 6 and use a 40 pin connector with the pin assignments listed in lable 7 7 Table 7 6 Ultra DMA IDE ATA cable specifications 80 conductor ribbon cable Maximum length 18 inches 45 72 cm Primary conductor size 28 AWG Table 7 7 Ultra DMA IDE ATA connector pin assignments Number in pee m pe OM ool D Uy pews v DU Dueh v V Babsie _ lt lt lt Data bus bit 6 Data bus bit 10 9 Data bus bit 4 Data bus bit 11 Data bus bit 3 Data bus bit 12 Data bus bit 2 Data bus bit 36 BH a v DD umso v WV 35 DU Dmhshiis v v _ T n omo lt lt lt lt lt lt lt lt lt lt lt DECEMBER 2003 2 51 Chapter 7 OVERVIEW OF THE COMMUNICATION INTERFACE Table 7 7 Ultra DMA IDE ATA connector pin assignments continued Source i em _ Tape Drive DOW VO Wii wv I O Read WoRad ooo RI DNA 30 31 INC RI RICA a ose
43. e cable set the first device to Master and set the second device to Slave Or set both devices to Cable Select Note Ifthe tape drive is the only device on the bus or if it is configured as Master Exabyte recommends connecting the tape drive at the end of the IDE bus gt Is there a broken cable or defective connector Try another known good cable Is the cable correctly oriented and firmly seated on the tape drive connector 3 Reboot your system Many SCSI and IDE host bus adapters display a list of detected devices during the system boot process Make sure that your tape drive is listed If you have an external tape drive make sure that it is powered a Important before restarting the system If your tape drive is not detected by the host bus adapter check the following Is there a broken cable or defective connector Try another known good cable Is the cable connector correctly oriented and firmly seated on the tape drive connector Try another known good device in the same location on the bus gt If there are other devices the same SCSI or FireWire bus remove them Reboot the system and see if your tape drive is detected Reconnect the other devices to the bus one by one rebooting the system after each addition 39 PRODUCT MANUAL 1009541 DECEMBER 2003 PROBLEMS AND SOLUTIONS If your tape drive is detected by the host bus adapter the problem may be with the cable or bus te
44. eater than 100 ohms is recommended To minimize discontinuities and signal reflections all cables on the bus should have the same impedance Conductor size 28 AWG 0 08097 mm A minimum of 28 AWG will minimize noise effects and ensure proper distribution of terminator power The maximum length of 12 meters only applies to LVD SCSI bus If a single ended device is connected anywhere on the bus all devices on the bus operate in single ended mode When operating in single ended mode the maximum allowable bus length is 3 meters 9 8 feet terminator to terminator Exceeding the maximum cable length will result in unstable and unpredictable operation SCSI Connector Requirements Table 7 4 lists the pin assignments for the tape drive s SCSI connector Table 7 4 Pin assignments for the wide LVD connector PRODUCT MANUAL 1009541 48 SCSI INTERFACE REQUIREMENTS Table 7 4 Pin assignments for the wide LVD connector continued Tn _ 5 TERMPWR 53 GROUND 54 GROUND ATN ATN 57 ACK 58 ACK RST 59 60 DB DB SCSI Terminator Requirements If the internal tape drive is the last device on the SCSI bus you must terminate the bus by installing a pass through terminator on the tape drive s SCSI connector Or if there is an unused connector at the end of the SCSI cable you can terminate the bus there Note If you will be installing the tape drive in an enclosure and using an external
45. egrade VXA 2 performance and N Caution cause random nonreproducible errors See Table 7 5 for cable specifications 4 Install a terminator at the physical end of the SCSI bus If the tape drive is the last device on the bus install a terminator on the unused SCSI connector as shown in Figure 2 12 If there are additional devices on the SCSI bus ensure that only the device at the physical end of the bus is terminated The tape drive is the last device on the SCSI bus Terminator LJ To SCSI Adapter Computer Another peripheral is the last device on the SCSI bus Figure 2 12 Terminating the SCSI bus for the external model 18 PRODUCT MANUAL 1009541 DECEMBER 2003 INSTALLING THE TAPE DRIVE 5 Connect the power cable and turn on the power Connect the power cable to the back of the tape drive Turn on the tape drive s power switch During the tape drive s power on self test POST the LEDs scroll sequentially right to left then left to right in yellow and green LED 4 illuminates in red and green When POST is complete LED 4 illuminates in green See Table 3 1 LED states on page 24 fora description of the LED states 6 Power on the host computer system INSTALLING TH
46. en release the button This clears any error ejects any cartridge that is in the tape drive unless a hardware error occurred and resets the tape drive Note Ifthe tape drive contains a cartridge the tape drive rewinds the tape to the beginning before ejecting the cartridge The time required to complete the rewind depends on what size cartridge you are using and if the tape was positioned near the end gt Power down the tape drive Wait 10 seconds then turn the tape drive back on Depending on what function the drive was performing before the reset the drive may automatically start a lengthy format recovery process which involves reading the data to determine where the end of data is located This may take as long as 2 to 3 hours Wait for the format recovery to complete gt Send a bus device reset 0OCh message to the tape drive A device reset clears all input output I O processes on that SCSI bus Send a SCSI bus reset Make sure no other devices are using the SCSI bus 28 PRODUCT MANUAL 1009541 TROUBLESHOOTING This chapter describes problems that you might encounter while operating the VXA 2 tape drive and provides suggestions for resolving the problems Note The Support section of the Exabyte web site www exabyte com also provides helpful troubleshooting tips PROBLEMS AND SOLUTIONS DECEMBER 2003 TAPE DRIVE WILL NOT ACCEPT A CARTRIDGE If the tape drive does not accept a cartridge when you
47. er to Table 2 1 to determine the appropriate setting Use flat nosed pliers to position the jumpers on the IDE ATAPI configuration jumper block for the desired configuration as shown in Figure 2 8 Cable Select is the default setting Note If the tape drive is the only device on the bus or if it is configured as Master Exabyte recommends connecting the tape drive at the end of the IDE bus Table 2 1 Selecting the IDE ATAPI configuration If the tape drive is the only device on the bus OR if a second device is on the same bus and it is also configured to use Cable Select If the tape drive is the only device on the bus OR if a second device is on the same bus and it is configured as Slave If there is a second device is on the same bus and it is configured as Master A device can be an IDE tape drive or other compatible IDE device Each IDE bus can support up to two devices When you set the jumper to Cable the host uses the device connections to the data cable to determine the configuration IDE ATAPI configuration Cable Select Slave Master jumper block E El A Factory setting o L E so
48. ernal model 18 SCSI message system 44 to 45 SCSI term power enabling 10 SCSI terminator installing external drive 18 installing internal drive 11 requirements 49 search speed 55 40 to 41 serial connector location external model 5 sense keys definitions serial number for drive 6 service connector internal model 4 service life 55 service returning drive 35 service returning drive for iv shipping specifications 66 shipping the tape drive 35 shock specifications 63 single ended bus recommendations against 47 size of drive 56 to 57 software See application software sound levels 59 specifications for drive 53 to 69 speed 54 status bytes supported 40 storage environment cartridges 27 tape drive 60 1009541 T tape See cartridges tape drive installing 7 to 20 integrating 21 operating system and software compatibility 21 operating temperature and humidity 60 to 62 product identification 21 troubleshooting 29 to 34 upgrading firmware 56 tape speed 55 Technical Support iv iv temperature data stored in drive 63 temperature range specifications tape drive 60 to 62 VXAtape cartridges 65 term power enabling 10 termination SCSI bus external drive 18 internal drive 11 transfer rate 54 troubleshooting 29 to 34 U unload button See eject button unload load time 55 unpacking 7 upgrading firmware 36 V vibration specifications 64 voltage specifications 59 vol
49. ernal model millimeters and inches POWER SPECIFICATIONS This section lists the power specifications for the VXA 2 tape drive INTERNAL DRIVE The power specifications listed in this section are in addition to any requirements for the enclosure in which it is installed Power Connector Pin Assignments The VXA 2 power connector is compatible with power cables used for standard 5 25 inch half high devices The enclosure s power cable connector must be an AMP 1 480424 0 series or equivalent Table 8 7 provides pin assignments for the tape drive s power connector Table 8 7 Pin assignments for the power connector Ground 12 VDC return Ground 5 VDC return DECEMBER 2003 VXA 2 97 Chapter 8 SPECIFICATIONS DC Voltages The internal tape drive operates from standard 5 and 12 VDC supply voltages all specified voltages are DC no external AC power is used Table 8 8 defines the power specifications Note The VXA 2 tape drive does not provide overvoltage or overcurrent protection except for TERMPWR which has a resettable fuse Safety agency certification per IEC 950 requires that the supplied voltages be from a Safety Extra Low Voltage source Table 8 8 Power specifications internal model 5 Volts 12 Volts Ripple and noise 50 Hz to 125 mVpp max 125 mVpp max 20 MHz Operating current amps a The ripple voltage is included in the total voltage tolerance b
50. fficient to prevent tape path temperatures from exceeding 45 C 113 F The tape drive is equipped with a temperature sensor located on the system card that continuously monitors temperature data stored within the tape drive You can access temperature data through the LOG SENSE command see the VXA 2 SCSI Reference Particulate Contamination Limits The VXA 2 tape drive is designed to operate in environments that do not exceed the limits listed in Table 8 17 Table 8 17 Particulate contamination limits Particle Size Number of Particles gt Number of Particles gt Microns Particle Size per Cubic Meter Particle Size per Cubic Foot 0 1 8 8x 107 2 5 x 10 0 5 3 5 x 107 1 0 x 10 5 0 2 5 x 107 7 0 x 10 Shock Specifications The storage and nonoperating shock levels indicate how much shock the tape drive can withstand when it is not operating The operating shock levels indicate how much shock the tape drive can withstand while reading and writing data After withstanding this amount of shock the tape drive operates normally Table 8 18 lists the shock specifications for the tape drive Table 8 18 Shock specifications Operating Nonoperating Transportation 5 g for 3 msecd 60 g for 3 msec ISTA Procedure 2A 6 g for 11msec 50 g for 11 msec The tape drive has been unpacked but no power is applied Half sine shock pulses are applied to each of the three orthogonal axes Three shocks at 60 g at a rate n
51. host system to manage the interface itself This message system or command set is separate from the SCSI command protocol used to control the operation of the tape drive and is unique to each interface DECEMBER 2003 VXA 2 43 Chapter 7 OVERVIEW OF THE COMMUNICATION INTERFACE SCSI MESSAGE SYSTEM The SCSI message system allows communication between a SCSI initiator and the VXA 2 tape drive for interface management A message can be one byte or multiple bytes lable 7 1 describes the SCSI messages that the tape drive supports Table 7 1 Supported SCSI messages The tape drive sends the Command Complete message to the initiator to indicate that the execution of the command has completed and that valid status has been sent to the initiator Command Complete After the tape drive successfully sends this message the bus goes to the Bus Free phase Extended Messages Synchronous Data Transfer Request 01h The initiator starts negotiations for synchronous data transfer Wide Data Transfer Request 03h The initiator starts negotiations for wide data transfer Save Data Pointers The tape drive sends the Save Data Pointers message to direct the initiator to save a copy of its present active data pointers for the tape drive Restore Data Pointers The tape drive sends the Restore Pointers message to inform the initiator that it did not properly receive a block of data or the command descriptor block CDB and that the data nee
52. id the warranty If you are returning the tape drive for repair package it in its original packaging or in replacement packaging obtained from your vendor VXA 2 CONTACTING EXABYTE Exabyte Corporate Exabyte Corporation Headquarters 2108 55th Street Boulder CO USA 80301 303 442 4333 Exabyte Technical Support 1 303 417 7792 1 303 417 7190 fax DN A Exabyte Sales Support 1 800 774 7172 1 800 392 8273 Exabyte Media Exabyte Service 1 303 417 7791 US Teleplan 800 673 5719 Canada 1 303 417 7199 fax NOTE If it is more convenient to your location contact Exabyte Technical Support in Europe at the following numbers Phone 31 30 254 8890 Fax 31 30 258 1582 PRODUCT MANUAL 1009541 IV DECEMBER 2003 Contents How to Use This IX ata aaa pa IX UNO MCA S T X Conventions Used in This Manual ae aaa ata dei ei a lin X 1 VXA 2 1 Drive Moaek inis 1 2 Front Panel COIMPONENLS sata paiete intial tei ai i a a aj 2 Back Panel Components Internal Drive 3 Back Panel Components External 4 BIA E E E ea 6 Iris all ALO EEEE dna a tat 7 7 Installing the Tape Drive 7 Installing the Internal SCSI Tape
53. idity ranges Table 8 15 Internal drive Operating temperature and humidity points Temperatures Hemi II IE RR E 0 VXA 2 61 Kg of Kg of Air Specific Humidity Chapter 8 SPECIFICATIONS 62 External Tape Drive Operating Temperature and Humidity Figure 8 4 provides the ambient temperature and humidity requirements for the external tape drive The area within the dotted line represents the operating environment lable 8 16 defines the points on the chart Operation of the external tape drive within these requirements will maintain the proper tape path temperature of the tape drive Relative Humidity 90 80 60 LA 9 _ p 0 035 Kg of H50 Kg of Air Specific Humidity ATA F LAA LA A ADARA ETRE EE Dry Bulb Temperature 10 0 030 0 025 0 020 0 015 0 010 0 005 0 000 Figure 8 4 External drive Ambient operating temperature and humidity ranges Table 8 16 External drive Operating temperature and humidity points oi Homi ase NE RN 8 3 9 oe oc 0 E IC RC NE RN PRODUCT MANUAL 1009541 DECEMBER 2003 ENVIRONMENTAL SPECIFICATIONS Air Flow Requirements When mounted in the host enclosure the tape drive must have adequate air flow The air flow around the tape drive must be su
54. insert it into the tape drive door do the following 1 Determine if there s already a cartridge loaded Press the eject button there may be a cartridge already loaded in the tape drive Make sure you are using VXAlape cartridges If the cartridge you are attempting to load is nota VXAlape cartridge the tape drive automatically ejects it Check to see if LED 4 is orange indicating that the tape drive is over temperature see LED 4 is Orange on page 30 Power cycle the tape drive Power down the tape drive Wait 10 seconds then turn the tape drive back on On power up observe the tape drive s LED code sequence If the LEDs do not illuminate check the power supply and power cable connection If the tape drive completes the power on sequence normally but still does not accept the cartridge contact Exabyte Technical Support see page iv VXA 2 29 Chapter 4 TROUBLESHOOTING 30 If power to the tape drive was interrupted when you originally attempted to load a cartridge the tape drive detects the tape when its power is restored and then rewinds the tape If this is the case press the eject button remove the cartridge and begin the session again Check to see if all four LEDs are flashing LED 1 is green LED 2 is yellow LED 3 is orange LED 4 is green indicating that the tape drive is in Boot Block Mode If a firmware upgrade was interrupted or did not complete successfully the tape drive powers
55. ject button do the following 1 PRODUCT MANUAL Use your application software to eject the cartridge To protect against accidental tape ejection during a backup or restore operation many applications prevent using the tape drive s eject button for media removal 1009541 DECEMBER 2003 2 PROBLEMS AND SOLUTIONS If you cannot eject the cartridge through the application reset the tape drive Press and hold the unload button for at least 10 seconds then release the button This clears any error ejects any cartridge that is in the tape drive unless a hardware error occurred and resets the tape drive Note Ifthe tape drive contains a cartridge the tape drive rewinds the tape to the beginning before ejecting the cartridge The time required to complete the rewind depends on what size cartridge you are using and if the tape was positioned near the end Power cycle the tape drive Power down the tape drive Wait 10 seconds then turn the tape drive back on Depending on what function the drive was performing before the reset the drive may automatically start a lengthy format recovery process which involves reading the data to determine where the end of data is located This may take as long as 2 to 3 hours Wait for the format recovery to complete If the cartridge appears to be stuck in the tape drive return the tape drive for service If you still cannot eject the cartridge you may need to return the tape
56. l model of the VXA 2 tape drive is available with either a wide Ultra2 SCSI low voltage differential LVD interface or an IDE ATAPI interface The external model of the tape drive is available with either a wide Ultra2 SCSI low voltage differential LVD interface or a FireWire interface VXA 2 1 Chapter 1 VXA 2 FEATURES COMPONENIS This section describes the major components of the tape drive FRONT PANEL COMPONENTS Figure 1 2 and Figure 1 3 show the controls and indicators on the front panel of the tape drive For more information about using these controls and indicators see Chapter 3 Door AWWA nus 5 12 3 4 Status LEDs Eject button Figure 1 2 Internal drive front panel components Door aNZ SAN gt 123 Power LED Status LEDs Eject button Figure 1 3 External drive front panel components Door Used for inserting the cartridge into the tape drive Eject Button Used to unload the tape and eject the cartridge Status LEDs Light Emitting Diodes Show status information which is described in Monitoring the LEDs on page 24 Power LED Shows the power on status of the external tape drive 2 PRODUCT MANUAL 1009541 COMPONENTS BACK PANEL COMPONENTS INTERNAL DRIVE Figure 1 4 shows the back panel components of the internal SCSI drive Figure 1 5 shows the back panel components
57. mounting configurations internal model 16 PRODUCT MANUAL 1009541 DECEMBER 2003 INSTALLING THE TAPE DRIVE 3 Power on the computer system or enclosure During the tape drive s power on self test the LEDs scroll sequentially right to left then left to right in yellow and green LED 4 illuminates in red and green When POST is complete LED 4 illuminates in green See Table 3 1 LED states on page 24 for a description of the LED states INSTALLING THE EXTERNAL SCSI TAPE DRIVE When installing the external SCSI tape drive refer to Figure 2 11 for the location of the back panel components SCSI On off ID switch switch E Co Devos E C C C C C C C SCSI AC power connectors connector Figure 2 11 External SCSI drive back panel components Before You Begin Before you begin hardware installation do the following v Select your application software To obtain information about which software applications work with the tape drive visit Exabyte s web site www exabyte com You can install the software application on the host computer before or after you install the tape drive However if you install the software first you may need to reconfigure it for use with the tape drive v Install a
58. must be 2 33 or higher e If necessary download the latest version of FireWire support from Apple at www info apple com support f Installorupdate FireWire support by clicking on the FireWire icon created by the download v Install your application software To obtain information about which software applications work with the tape drive visit Exabyte s web site www exabyte com You can install the software application on the host computer before or after you install the tape drive However if you install the software first you may need to reconfigure it for use with the tape drive Protect the work area from ESD Touch a known grounded surface to discharge static electricity from your body and ensure that the work area is free from conditions that could cause ESD Install the Tape Drive 1 PRODUCT MANUAL Power down the host computer system Turn off all devices attached to the computer to which you plan to connect the tape drive then turn off the computer Disconnect all power cables Connect the FireWire cable to the back of the tape drive Connect the power cable to the back of the tape drive and turn on the power Connect the power cable to the back of the tape drive Turn on the tape drive s power switch During the tape drive s power on self test POST the LEDs scroll sequentially right to left then left to right in yellow and green LED 4 illuminates in red and green When POST is complete
59. n LVD SCSI host bus adapter Make certain the SCSI host bus adapter card installed in the host computer is LVD and compatible with the tape drive Exabyte does not recommend connecting the tape drive to a RAID controller avoid SCSI bus hangs do not connect the tape drive to HVD a important scel bus To avoid performance problems do not connect the tape drive to a single ended SCSI bus Protect the work area from ESD Touch a known grounded surface to discharge static electricity from your body and ensure that the work area is free from conditions that could cause ESD VXA 2 17 Chapter 2 INSTALLATION Install the Tape Drive 1 Power down the host computer system Turn off all devices attached to the computer to which you plan to connect the tape drive then turn off the computer Disconnect all power cables 2 Set the SCSI ID The tape drive is shipped with a SCSI ID of 11 If another device on the SCSI bus is already configured with this SCSI ID you will need to change the tape drive s SCSI ID To change the default ID press the and tabs above and below the SCSI ID indicator until the desired SCSI ID appears 3 Connect the SCSI cable Connect a SCSI cable from the host computer system to the back of the tape drive Make sure the cable is a wide Ultra2 SCSI LVD cable with a 68 pin high density male connector See Table 7 5 for cable specifications Do not use a noncompliant SCSI cable it will d
60. n that will help you complete a procedure or avoid extra steps Tip Read information marked by the Important icon for information Important that will help you avoid future problems Read the information marked by the CAUTION icon for information you must know to avoid damaging the tape drive or losing data PRODUCT MANUAL 1009541 VXA 2 FEATURES This chapter describes the VXA 2 tape drive features and components The VXA 2 tape drive is designed for the storage and management of enterprise wide mission critical data The VXA 2 tape drive is capable of storing 80 gigabytes GB of native data on a 230 meter VXAtape It can transfer data at a sustained rate of 6 megabytes MB per second and is backward compatible with the first generation VXA 1 tape drive VXA 2 internal model VXA 2 external model YY YY YY e Figure 1 1 VXA 2 tape drives internal and external models DRIVE MODELS AND INTERFACES DECEMBER 2003 For simple and convenient system integration the VXA 2 tape drive is available in external and internal models The internal VXA 2 complies with industry standard 5 25 inch half high form factor mounting requirements and can be mounted horizontally or vertically The external standalone model is housed in an enclosure that allows the device to be placed horizontally or vertically on a flat surface External models can also be stacked Neither model can be installed upside down The interna
61. nformation about the ATA commands refer to the VXA 2 IDE ATAPI Reference DECEMBER 2003 VXA 2 45 Chapter 7 OVERVIEW OF THE COMMUNICATION INTERFACE Table 7 2 Supported ATA commands NOP ooh No operation The tape drive responds as it does to an unrecognized command It sets Abort in the Error register Error in the Status register clears BSY in the Status register and asserts INTRQ Read Sectors 20h When the tape drive receives an ATA Read command it writes the ATAPI signature into the Task File This signature identifies the tape drive as an ATAPI device After writing the signature the tape drive returns an Aborted Command error RN Reset ATA device identified by the DRV bit Execute Device Perform internal diagnostic tests This command initiates the tape drive s internal diagnostic tests The DRV bit is ignored If two devices are present on the IDE bus both devices execute the command Diagnostic Packet Command The command being sent is in the form of a Packet command The SCSI commands supported by the tape drive are transferred from the initiator to the tape drive in the form of Packet commands Identify Packet Device Receive parameter information from the tape drive The ATAPI Identify Device command enables the host to receive parameter information from the tape drive Flush Cache E7h Flush the write cache This command is used by the host to instruct the tape drive to flush the write cache All
62. ng requirements for the tape drive SHIPPING CARTONS The tape drive is sealed in a static protection bag and shipped in a single pack or multi pack carton Table 8 21 lists the weights and dimensions of the shipping cartons Table 8 21 Shipping carton weights and dimensions orton Wei Dimensions Single Pack Internal Drive 3 Ibs 4 oz 1 5 kg Length 13 5 in 34 3 cm Width 10 75 in 27 3 cm Depth 8 5 in 21 6 cm External Drive 12 Ibs 5 4 kg Length 21 in 53 3 cm Width 15 in 38 1 cm Depth 6 5 in 16 5 cm Multipack 10 Internal Drives 10 Drives 25 5 lbs 11 6 kg Length 21 5 in 54 6 cm Width 16 in 40 6 cm Depth 14 5 in 36 8 cm The shipping cartons and internal packing materials are designed so that the enclosed tape drive does not receive a damaging shock when the carton is dropped on any surface corner or edge from a height of gt Single pack 48 in 121 9 cm at a velocity change of 192 in sec 488 cm sec gt Multipack 36 in 91 4 cm at a velocity change of 167 in sec 424 cm sec PACKAGING MATERIALS The tape drive s packing materials are unbleached reusable recyclable and environmentally safe The materials contain no chlorofluorocarbons CFCs or heavy metals The shipping cartons pass the tests described in the International Safe Transit Association ISTA Procedure 2A T MANUAL 1009541 66 PRODUCT MANU SAFETY AND REGULATORY COMPLIANCE SAFETY AND REGU
63. nnector requirements internal tape drive 57 power consumption internal tape drive 58 power supply external tape drive 59 power switch external model 5 product identification changing for software compatibility 21 publications related x R read and write specifications 54 read reliability 55 Reed Solomon error detection 54 67 to 69 reliability specifications 55 regulatory standards reposition time 55 resetting the tape drive 28 retiring cartridges 27 returning drive for service 35 RF service connector internal model 4 S safety and regulatory compliance 67 to 69 SCSI bus reset 28 SCSI cable connecting to external model 18 connecting to internal model 10 specifications for external drive 50 specifications for internal drive 47 SCSI command protocol overview 38 to 41 sense keys 40 supported commands 38 to 39 SCSI communication interface 47 to 50 78 PRODUCT MANUAL SCSI connectors location external model 4 location internal drive 3 pin assignments 48 specifications for internal drive 47 to 49 SCSI drive cable and connector requirements 47 to 50 connector locations external model 4 connector locations internal model 3 installing external model 17 to 19 installing internal model 8 to 13 terminator requirements 49 SCSI ID jumper block location internal model 3 SCSI ID switch location external 4 setting using SCSI ID jumper block internal model 9 setting using SCSI ID switch ext
64. nt For routine backups that get overwritten each day or week it is acceptable to reuse cartridges until they are ready for retirement Proper storage of cartridges helps prevent media related problems To ensure a storage period of 30 years follow these guidelines gt Remove the cartridge from the tape drive and store it as soon as possible after you have finished writing or reading data Avoid handling the cartridge excessively Never open the cartridge door or touch the tape Label each cartridge gt Set the cartridge write protect switch to prevent accidental over writing by moving the switch to the edge of the cartridge 5ee page 26 Keep each cartridge in its protective case or a container designed for cartridge storage gt Store cartridges away from copiers and printers to avoid contamination by toner and paper dust gt Store cartridges away from objects or devices that emit strong magnetic fields CLEANING THE TAPE DRIVE DECEMBER 2003 This section describes when and how to clean the tape drive to maintain optimal performance Circulating air may introduce debris into the tape path If debris builds up on the heads error rates increase and backups take longer because the tape drive must rewrite the data The VXA 2 tape drive includes an internal cleaning wheel to remove contamination from the tape path However you should still clean the tape drive regularly with a separate cleaning cartridge to maximize d
65. of the internal IDE ATAPI drive For more information about using these components during installation see Chapter 2 Auxiliary SCSI SCSI ID Grounding connector connector jumper block tab mE 2 Grounding RF service Power hole connector connector Figure 1 4 Internal SCSI drive back panel components Auxiliary IDE ATAPI IDE ATAPI configuration Grounding connector connector jumper block tab 7 O O Grounding RF service Power hole connector connector Figure 1 5 Internal IDE ATAPI drive back panel components Auxiliary Connector Used for tape drive diagnostics and to enable term power see page 10 SCSI Connector SCSI model only Used to connect the tape drive to the SCSI bus This is a standard 68 pin wide Ultra2 SCSI LVD connector See Table 7 4 for pin assignments SCSI ID Jumper Block SCSI model only Used to set the SCSI ID DECEMBER 2003 VXA 2 3 Chapter 1 V
66. omon correction Discrete Packet Format Heads 4 2 write read heads 2 write check read heads Data media VXAtape cartridges with Advanced Metal Evaporated AME media The tape drive ejects other types of media No formatting or conditioning required prior to use 30 year archival life The VXA 2 drive can read or write VXA 1 formatted tapes However the VXA 1 tape drive cannot read and write VXA 2 formatted tapes nor can it use the V23 cartridge 54 PRODUCT MANUAL 1009541 RELIABILITY SPECIFICATIONS TAPE SPEED AND ACCESS TIME The time required to move the tape to a specified position depends on the operation being performed Table 8 4 lists the tape speeds and access times for the VXA 2 tape drive Table 8 4 Tape speed and access times Search speed 165 x read write speed 1 GB second native maximum Mid tape reposition V6 cartridge 75 seconds time average V10 cartridge 100 seconds V17 cartridge 115 seconds V23 cartridge 150 seconds Load time logical 20 seconds for an initialized tape 30 seconds for an uninitialized tape Tape speed 18 24 mm second typical addition to maximum search speed the mid tape reposition times depend on acceleration deceleration and read positioning to location RELIABILITY SPECIFICATIONS Table 8 5 provides reliability specifications for the VXA 2 tape drive Table 8 5 Reliability specifications Mean Time Between Failures MTBF 300 000 h
67. ompatible with single ended SCSI buses Exabyte does not recommend using the tape drive in a single ended SCSI environment for the following reasons gt The tape drive will be forced to operate as a single ended device The maximum burst data transfer rate on a wide single ended SCSI bus is 40 MB second which is only half the maximum provided by an LVD SCSI bus gt If the bus is shared by multiple devices using a single ended bus may negatively impact the tape drive s performance gt The maximum cable length for a single ended bus is much shorter than for an LVD bus Exceeding the maximum cable length can result in an unstable bus INTERNAL MODEL This section describes the cable connector and terminator requirements for the internal LVD SCSI tape drive SCSI Cable Requirements The cable connected to the tape drive SCSI connector must meet the LVD specifications listed in Table 7 3 Using a noncompliant SCSI cable will degrade VXA 2 performance and can cause Caution random nonreproducible errors Exabyte recommends using shielded cables DECEMBER 2003 VXA 2 47 Chapter 7 OVERVIEW OF THE COMMUNICATION INTERFACE Table 7 3 SCSI cable and connector specifications Stub length No greater than 0 1 meters should be used off the mainline connection within any connected equipment The stub length within the tape drive is less than 2 5 centimeters 1 inch Impedance Between 90 and 140 ohms An impedance of gr
68. on in Boot Block Mode Reload the firmware as described in Upgrading Firmware on page 36 The tape drive will not accept a cartridge until the firmware is successfully reloaded LED 4 IS ORANGE If LED 4 is orange the tape drive is over temperature and must cool down before operations can continue Do the following 1 Wait for the tape drive to cool When the tape drive cools down LED 4 turns off Do not attempt to load a cartridge or perform any operations during this time If there is a tape loaded in the tape drive press the eject button to unload the tape and move it to a cooler environment If necessary power cycle the tape drive If the tape drive does not cool down on its own power down the tape drive Wait a few minutes then turn the tape drive back on If LED 4is still orange after power up the tape drive may be in an environment that is too hot If the tape drive is an internal model check that the top and rear ventilation slots are not blocked in the enclosure and that the tape drive is not located near devices that are emitting excessive heat If the tape drive is an external model the enclosure s fan may not be working properly and you should return the tape drive for service If you cannot determine the cause of the over temperature condition yourself contact Exabyte Technical Support see page iv TAPE DRIVE WILL NOT EJECT A CARTRIDGE If the tape drive does not eject a cartridge when you press the e
69. ot exceeding 1 shock per second One shock at 50 g The tape drive is in its original shipping container Half sine at a rate not exceeding 1 shock per second 20 shocks applied to each of the three orthogonal axes Half sine at a rate not exceeding 1 shock per every 3 seconds 10 shocks applied to each of the three orthogonal axes VXA 2 63 Chapter 8 SPECIFICATIONS Vibration Specifications Table 8 19 lists the operating specifications that indicate the amount of vibration the tape drive can withstand while reading and writing data Table 8 19 Vibration specifications Random vibration applied during operation reading and writing 10 Hz PSD 0 0011480 g Hz 500 Hz PSD 0 001 1480 g Hz Random vibration applied during non operation unpacked and storage in original packaging 1 Hz PSD 0 0003 g Hz 3 Hz PSD 0 00055 g Hz 12 to 100 Hz PSD 0 01 g Hz 400 Hz PSD 0 000003 g Hz Vibration applied during shipping in original packaging ISTA Procedure 2A Swept sine applied during non operation and operating 5 to 500 to 5 Hz 10 to 500 Hz A 0 75 Grms random vibration spectrum is applied to each of three orthogonal axes for a minimum of 30 minutes per axis A 1 06 Grms random vibration spectrum is applied to each of three orthogonal axes for a minimum of 20 minutes per axis Three sweeps at one octave per minute are applied to each axis at 0 75 g peak input One sweep at one quarter
70. ou can terminate the bus by installing a pass through terminator on the tape drive s SCSI connector If there are additional devices on the SCSI bus ensure that only the device at the physical end of the bus is terminated SCSI connector Power to SCSI connector adapter card Terminator from host computer power supply Figure 2 5 Connecting a SCSI cable tape drive is last device on the bus DECEMBER 2003 VXA 2 11 Chapter 2 INSTALLATION Connect the power cable and mount the drive in the enclosure 1 Connect the power cable Locate the enclosure s internal power cable and connect it to the tape drive s power connector as shown in Figure 2 4 or Figure 2 5 The enclosure s power cable connector must be an AMP 1 480424 0 series or equivalent For the pin assignments of the tape drive s power connector see Table 8 7 on page 57 2 Mount the tape drive in the drive bay Slide the tape drive into the bay Ensure that no cables are caught or crimped between the tape drive and the chassis Using the screws provided with the tape drive secure the tape drive in the drive bay using one of the screw mounting combinations see Figure 2 10 To avoid damaging the tape drive follow these precautions N Caution Im Use only the x 0 5 x 4 mm Phillips screws Ensure that the chassis is not distorted Alignment to the horizontal or vertical plane should not exceed 10 Ensure that no objec
71. ours 1296 duty cycle Write reliability Bit error rate of less than 1x10 Read reliability Bit error rate of less than 1x10 7 Loads unloads 50 000 cycles DECEMBER 2003 VXA 2 Chapter 8 SPECIFICATIONS SIZE AND WEIGHT Table 8 6 shows the dimensions and width for the internal and external tape drives The internal tape drive is a 5 25 inch form factor drive for integration into an enclosure The external tape drive is a standalone unit that can fit on a desktop Table 8 6 Size and weight Specification Internal Drive External Drive Depth 41 2 mm 1 62 in 86 0 mm 3 38 in Depth with bezel 42 6 mm 1 68 in Length 203 0 mm 8 0 in 285 0 mm 11 25 in Width 146 0 mm 5 75 in 227 0 mm 8 93 in Width with bezel 149 2 mm 5 87 in Weight 1 0 kg 2 2 Ibs 3 0 kg 6 6 Ibs Figure 8 1 shows the dimensions of the internal drive Figure 8 2 shows the dimensions of the external drive 203 0 e COL 0 0 0 0 0 0 0 ED 0 0 0 0 0 0 0 O 0 0 208 Ge Tp aN eo 5 87 Figure 8 1 Physical dimensions of the internal model in millimeters and inches 1 41 56 PRODUCT MANUAL 0095 POWER SPECIFICATIONS CROCE amp Oe Se D 7 gt D amp 7 amp 7 de YY a og 27 um um 29 85 85 3 38 Figure 8 2 Physical dimensions of the ext
72. ow Green Yellow Format recovery lt Off Off Flashing Green Yellow Temperature too high in tape 1 0 pA Off Off Flashing Flashing Flashing Green Yellow Orange PRODUCT MANUAL 1009541 Flashing Off Off Yellow Flashing Off Off Green Yellow Off or Green Off or Green Flashing Red Factory service required Flashing Green or Yellow Green Green Flashing Orange Boot Block Mode Flashing Green y TIN O jad ct D ZN Vly 24 MONITORING THE LEDS Table 3 1 LED states continued Operation LED LED 1 LED 2 LED 43 LED 4 Pattern lt LI gt O Self Test Self test running XN Fast scrolling green Off or Flashing Green Firmware Load Loading firmware Flashing Flashing Flashing Yellow Green Yellow Loading firmware Flashing Flashing Flashing Green Yellow Green Yellow Green Yellow For the power on self test the LEDs scroll sequentially right to left then left to right in yellow and green LED 4 illuminates in red and green When POST is completed LED 4 is illuminated in green Retry the operation with another tape If the problem persists try power cycling the drive to clear the error If you cannot resolve the problem yourself contact Exabyte Technical Support To capture a log of a problem use VXA2Tool which is available as a free download from www exabyte com You may need to return the tape drive for service contact Exabyte Technical Support To get
73. power connector location 5 acoustic noise 59 agency declarations Australian Communications Agency 69 Bureau of Standards Metrology and Inspection BSMI 69 Canadian Verification 68 European Community 68 FCC 68 TUV Product Service 67 Underwriters Laboratory 67 Voluntary Control Council for Interference VCCI 69 agency labels 6 67 to 69 air flow requirements 63 ALDC compression algorithm 54 altitude specifications 60 VXAtape cartridge 65 AME media 54 See also cartridges ANSI publications application software compatibility 21 integrating the tape drive 21 preparing for installation 8 13 tape drive problems 31 archival life media 27 54 ATA bus description 45 See also ATAPI protocol See also IDE ATAPI drive ATA commands 45 to 46 ATA communication interface 45 ATA Packet commands See SCSI commands DECEMBER 2003 INDEX ATAPI protocol description 45 auxiliary connector internal drive location 3 using to enable SCSI term power 10 B backward compatibility 54 bezelcomponents 2 bit error rate 54 to 55 buffer size 54 C Cable Select using 14 capacities 53 cartons shipping 66 cartridges archival 27 54 capacities 53 cleaning 27 compatibility 54 drive does not accept cartridge 29 loading 26 operating environment 65 retiring 27 setting the write protect switch 26 specifications 54 tape drive does not eject cartridge 30 unloading 26 using 26 chassis grounding 4 10 15 cleaning inst
74. protocol used by the SCSI IDE ATAPI and FireWire models of the tape drive It includes the following topics gt Communication interface versus command protocol gt SCSI 2 command protocol COMMUNICATION INTERFACE VERSUS COMMAND PROTOCOL DECEMBER 2003 When a device is connected to a host computer their interaction is accomplished via a communication interface for example a parallel SCSI IDE ATAPI or FireWire bus The communication interface is comprised of the physical interface for example cables connectors and control circuitry and the signaling protocol used during communication The physical interface determines the number of devices that can be attached to a bus or network loop the maximum length of the cables and the physical characteristics of the cable itself for example the number of wires shielding and so forth The signaling protocol defines the electrical characteristics and timing of signals carried by the cable the message system requirements transmission speeds and maximum data transfer rates as well as the encoding and decoding of the individual bit patterns representing commands passing between the individual devices The format and content of the information carried over the communication interface as well as how each device uses and responds to the information is governed by a command protocol The command protocol determines how the host or initiator interacts with the target device for exampl
75. rg ol H J O OO O Figure 2 8 Setting the IDE ATAPI configuration jumper 14 PRODUCT MANUAL 1009541 INSTALLING THE TAPE DRIVE 4 Provide additional grounding if desired Attaching the tape drive to the enclosure protects the tape drive from ESD However if you want additional chassis grounding for the tape drive use the grounding hole or grounding tab on the back panel see Figure 2 1 gt Connect an 0 25 in female spade connector from the host to the tape drive s grounding tab Use an M3 x 0 5 mm 4 mm machine screw to connect a grounding wire to the grounding hole Do not use a screw other than the type specified for attaching the grounding wire Caution or you may damage the internal components 5 Connect the tape drive to the IDE controller using the 80 conductor Ultra DMA IDE ATA cable included with the tape drive If you choose to use your own cable it must meet the requirements on page 51 Notes gt If the tape drive is the only device on the bus or if it is configured as Master Exabyte recommends connecting the tape drive at the end of the IDE bus gt If desired you can mount the tape drive see page 16 before you connect the IDE cable and the power cable to the back However if the cables are difficult to access in the enclosure you should extend the cables out through the drive bay and connect them before mounting the drive IDE ATAPI connector To additional
76. rive reliability and the life of your tapes DETERMINING WHEN TO CLEAN THE TAPE DRIVE When the tape drive requires cleaning LED 2 flashes yellow The tape drive should be cleaned as soon as possible after this LED begins flashing Note Some software applications may notify you that the tape drive requires cleaning Refer to your software documentation for more information VXA 2 27 Chapter 3 OPERATION USING A CLEANING CARTRIDGE Insert a VXAtape Cleaning Cartridge into the tape drive The tape drive automatically performs the cleaning cycle in less than one minute When finished the tape drive ejects the cleaning cartridge and LED 2 turns off Note If there are no more cleaning cycles remaining on the cleaning cartridge the tape drive ejects the cartridge without performing the cleaning and LED 2 flashes green and yellow Do not use any cleaning method other than the VXAtape Cleaning Cartridge or a VAN Caution cleaning cartridge approved by Exabyte for use with VXA drives Using other cleaning methods may void the tape drive s warranty Do not rewind and reuse the material in a cleaning cartridge Reuse may redistribute contaminants previously removed from the tape path If all cleaning material has been used discard the cartridge and use a new cleaning cartridge RESETTING THE APE DRIVE To reset the VXA 2 drive perform one of the following steps Press and hold the unload button for at least 10 seconds th
77. rmination Check the following Is there a broken cable or defective connector Try another known good cable gt Isa terminator installed at the physical end of the SCSI bus Try another SCSI terminator Contact Exabyte Technical Support If you cannot resolve the problem yourself contact Exabyte Technical Support see page iv A SERVICE NOTIFICATION LED CODE APPEARS If one of the Service Notification LED codes appears see Table 3 1 on page 24 do the following Ja Clean the tape drive See page 27 for cleaning instructions LED 2 flashes yellow when the tape drive needs to be cleaned Use only an Exabyte approved VXAtape Cleaning Cartridge Retry the read or write operation If the tape drive was attempting to perform a read or write operation when the error occurred eject the cartridge insert it again and retry the operation If this does not solve the problem load a new cartridge and try again Power cycle the tape drive If the problem persists turn the tape drive off Wait 10 seconds then turn the tape drive back on Repeat the firmware upgrade operation If a firmware upgrade was interrupted or did not complete successfully the tape drive powers on in Boot Block Mode all four LEDs flash LED 1 is green LED 2 is yellow LED 3 is orange LED 4 is green Reload the firmware as described in Upgrading Firmware on page 36 The tape drive will not accept a cartridge until the firmware is successf
78. ructions 27 LED indicators 24 27 cleaning wheel 27 command protocol definition 37 INDEX commands supported SCSI 2 38 to 39 See also SCSI commands communication interface ATA commands 45 to 46 definition 37 SCSI message system 44 to 45 compatibility with software and operating systems with VXA 1 drive 54 compliance safety and regulatory 67 to 69 21 31 components back panel external FireWire model 4to 5 external SCSI model 4to5 internal drive 3 components front panel 2 compression 54 connectors back panel external drive 4to5 internal drive 3 See also SCSI connectors See also AC power connector See also auxiliary connector See also FireWire See also IDE ATAPI connector See also power connector See also serial connector cooling 63 D data capacities 53 data transfer rate 54 DC voltages 58 21 31 diagnostic port location external model 5 device drivers diagnostics performing 34 36 dimensions 56 to 57 Discrete Packet Format 54 door loading a cartridge 26 location 2 drive bay installing the IDE ATAPI tape drive 13 to 17 installing the SCSI tape drive 8 to 13 7G PRODUCT MANUAL E eject button doesn t eject cartridge 30 location 2 using to eject cartridge 26 enclosure installing the IDE ATAPI tape drive 13to 17 enclosure installing the SCSI tape drive 8 to 13 environmental specifications 60 to 64 error LED indicators 24 reported in software 34 error detection an
79. s information includes a sense key which describes the general error or change of state Table 6 3 describes the sense keys supported by the tape drive Refer to the VXA 2 Tape Drive SCSI Reference for a detailed explanation of the information returned by the REQUEST SENSE 03h command Table 6 3 Supported sense keys Indicates that there is no specific sense key information to be reported Recovered Indicates that the last command completed successfully with some recovery Error action performed by the tape drive Details may be available by examining the additional sense bytes and the information field Indicates that the tape drive does not contain a data cartridge or that the data cartridge is not loaded Operator intervention may be required to correct this condition Indicates that the command terminated with a non recoverable error Not Ready Medium Error condition that may have been caused by a flaw in the tape or an error in the recorded data The tape drive may also return this sense key if it is unable to distinguish between a flaw in the tape and a specific hardware failure sense key 4h 40 PRODUCT MANUAL 1009541 SCSI COMMAND PROTOCOL Table 6 3 Supported sense keys continued Hardware Indicates that the tape drive detected a non recoverable hardware failure for Error example a device failure or parity error while performing the command or during a self test me gt 2 Illegal Reque
80. setmark is a special recorded element within a partition that contains no user data and provides a segmentation scheme hierarchically superior to filemarks for use in addressing or fast positioning on high capacity storage devices also called Save Set Mark Streaming An operational mode that occurs when the data transfer rate to or from the host closely matches the tape drive s data transfer rate allowing the tape drive to read or write data in a continuous stream Termination In SCSI termination refers to placing a resistor terminator at both physical ends of the SCSI bus to prevent signal reflection Transfer rate The transmission speed of a communications line The tape drive transfer rates are measured in megabytes per second MB sec Variable Speed Operation VSO The VXA technique for adjusting tape motion to match the host transfer rate eliminating backhitching This technique optimizes backup and restore times while enhancing media and drive reliability Volume recording medium together with its physical carrier a single tape cartridge is a breakthrough tape technology that offers previously unobtainable levels of reliability data availability and interchange and recoverability capacity and interchangeability This is accomplished through the exclusive combination of OverScan Operation OSO Variable Speed Operation VSO and Discrete Packet Format DPF PRODUCT MANUAL 1009541 A AC
81. st Indicates that there was an illegal parameter in the CDB or in the additional parameters supplied as data for a command or that the tape drive is in the wrong mode to execute the command If the tape drive detects an invalid parameter in the CDB the tape is not written If the tape drive detects an invalid parameter in the additional parameters supplied as data the tape may already be altered This sense key can also indicate an invalid Identify message Unit Attention Indicates one of the following he tape drive has been reset by a power on reset a Bus Device Reset message or a SCSI bus reset An initiator changed the MODE SELECT parameters since the last command was issued to the tape drive The eject button was pressed and the data cartridge was ejected A data cartridge was inserted and automatically loaded The internal microcode firmware was changed A log parameter counter reached a specified threshold value assuming that RLEC bit on the MODE SELECT Control Mode page is set to 1 This sense key is reported the first time any command is issued by each initiator after the condition is detected and the requested command is not performed This sense key is cleared when the next command other than INQUIRY or REQUEST SENSE is received by the tape drive Indicates that a command that writes to tape was attempted on a write protected data cartridge The write operation is not performed Data 7h Protect Bl
82. stic testing and update the firmware VXA2Tool is included on the Product CD or you can download it free of charge from the Support section of Exabyte s web site at www exabyte com The readme file that accompanies the program or the online help for the Windows version provides instructions for using VXA2Tool 34 PRODUCT MANUAL 1009541 SERVICE AND MAINTENANCE This chapter provides information about service and maintenance for the tape drive including gt Returning the tape drive for service Upgrading firmware gt Obtaining a diagnostic listing RETURNING THE TAPE DRIVE FOR SERVICE DECEMBER 2003 If you need to return the tape drive to the factory for service follow these steps 1 Beforereturning a drive for service contact Exabyte Service see page iv or your Exabyte authorized service provider for return authorization and shipping instructions If your service provider instructs you to return the tape drive directly to Exabyte contact Exabyte Service 1 303 417 7791 to obtain a Return Materials Authorization RMA number and the shipping address 2 Remove and keep all cartridges cables and terminators If a cartridge is stuck the tape drive do not attempt to manually extract it You could damage the cartridge or tape drive If necessary contact Exabyte Technical Support for assistance 3 Whenrepacking and shipping a tape drive use the original shipping carton and packing materials or replacement p
83. tages DC power 58 VXA 1 compatibility 54 VXA2Tool using 34 36 VXAtape See cartridges DECEMBER 2003 INDEX W weight of drive 56 wet bulb humidity specification 60 VXAtape cartridge 65 write and read specifications 54 write reliability 55 write protect switch 26 VXA 2 79 INDEX Notes 1009541 80 PRODUCT MANUAL 5
84. the IDE bus was designed as a communication interface for hard disk drives ATA is short for AT attached referring to the original IBM AT computer The signals on the 40 pin ATA ribbon cable follow the timings and constraints of the ISA system bus on the IBM PC AT See also ATAPI ATAPI ATA Packet Interface protocol A method of passing SCSI command descriptor blocks CDBs over an ATA bus This protocol preserves the integrity of the original IDE interface the ATA protocol while allowing both ATA and ATAPI devices to be used on the same interface Bit error rate BER The probability that a transmitted bit will be received in error The BER is expressed as a ratio of error bits to total number of bits Buffer temporary storage area usually in Random Access Memory RAM The tape drive s read and write buffers act as holding areas that enable the tape drive to balance the rate at which it transfers data to or from tape with the data transfer rate of the host The VXA 2 drive has a 2 MB buffer Bus Ina network the electrical pathway between a computer and other devices Compression The reduction in size of data to save space Either the backup application or the tape drive can perform compression See also ALDC Cyclic redundancy check CRC The error detection technique that checks for uncorrected data during a read operation VXA 2 71 Chapter Discrete Packet Format DPF The format used by the VXA 2 tape drive to read an
85. to and conforms to the standards set by the Voluntary Control Council for Interference VCCI by Information Technology Equipment aimed at preventing radio interference in such residential area When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling AUSTRALIA AND NEW ZEALAND TAIWAN C ACN 003 584 914 This device has been tested and found to comply with the limits for a Class B digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Australian Communications Agency This device has been tested and found to comply with standard CNS 13438 Class B for Electromagnetic Compatibility EMC as established by the Taiwan Ministry of Economic Affairs MOEA Bureau of Standards Metrology and Inspection BSMI Chapter 8 SPECIFICATIONS Notes 70 PRODUCT MANUAL 1009541 DECEMBER 2003 GLOSSARY Adaptive Lossless Data Compression ALDC An advanced data compression algorithm that provides an average compression ratio of 2 1 across multiple data types See also Compression Advanced Metal Evaporated AME media state of the art tape technology designed for data storage VXAtape cartridges use AME media American National Standards Institute ANSI Organization that sets standards for SCSI and the safety of electrical devices ATA bus The ATA bus also known as
86. to 25 location 2 over temperature indicator 24 30 power on sequence 12 16 19 service indicator 24 33 load cycles specification 55 load unload time 55 LVD SCSI requirements 47 to 50 DECEMBER 2003 INDEX M master slave configuration choosing 14 mean time between failures MTBF 55 mean time to repair MITR 55 media See cartridges messages SCSI 44 to 45 mid tape reposition time 55 model number 6 models 1 mounting configurations for the internal model 12 16 mounting orientation 1 8 13 N noise levels 59 O on off switch See power switch operating environment 60 to 65 operating system compatibility 21 integration problems 31 tape drive problems 31 operating the tape drive 23 to 28 overvoltage protection 58 packaging specifications 66 packing the tape drive 35 part number for drive locating 6 particulate contamination limits 63 partitions supported by tape format 54 performance specifications 54 pin assignments IDE ATA connector 51 to 52 power connector 57 SCSI connector 48 POST 12 16 19 24 power cable connecting to external FireWire drive 20 connecting to external SCSI drive 19 connecting to internal drive 12 16 INDEX power connector location external model 5 location internal model 4 pin assignments 57 power LED location external model 2 power specifications AC power consumption external tape drive 59 DC voltages internal tape drive 58 power co
87. ts screw heads cables or adjacent devices are pressing against the frame gt Do not use a combination of the two sets of mounting holes Do not obstruct the tape drive s ventilation slots top and rear Side Mounting Bottom Mounting Figure 2 6 Screw mounting configurations internal model 12 PRODUCT MANUAL 1009541 INSTALLING THE TAPE DRIVE 3 Power on the computer system or enclosure During the tape drive s power on self test the LEDs scroll sequentially right to left then left to right in yellow and green LED 4 illuminates in red and green When POST is complete LED 4 illuminates in green See Table 3 1 LED states on page 24 for a description of the LED states INSTALLING THE INTERNAL IDE ATAPI TAPE DRIVE The internal tape drive complies with industry standard 5 25 inch half high form factor mounting requirements and can be mounted either horizontally or vertically but not upside down Before You Begin Before you begin hardware installation do the following v Select your application software To obtain information about which software applications work with the tape drive visit Exabyte s web site www exabyte com You can install the software application on the host computer before or after you install the tape drive However if you install the software first you may need to reconfigure it for use with the tape drive v Install an IDE ATAPI controller Make certain you hav
88. ully reloaded Contact Exabyte Technical Support If you cannot resolve the problem yourself contact Exabyte Technical Support see page iv VXA 2 33 Chapter 4 TROUBLESHOOTING BACKUP SOFTWARE IS REPORTING AN ERROR If your backup software reports a tape error one of the following situations may have occurred The tape drive needs cleaning see page 27 Always try cleaning the tape drive before you assume the cartridge is bad Be sure to use a VXAtape Cleaning Cartridge gt The cartridge is incompatible with the VXA 2 drive Be sure to use a VXAtape cartridge If you are trying to write data the cartridge may be write protected Check the switch on the edge of the cartridge If the switch does not cover the opening the tape is write protected If the switch covers the opening you can write to the tape Use a pen or small screwdriver to move the switch See Figure 3 3 The cartridge is not inserted properly in the tape drive Remove the cartridge then reinsert it and retry the operation gt The tape drive is not properly installed on the bus described in Chapter 2 this may result in intermittent errors of various types If you cannot resolve the problem yourself contact Exabyte Technical Support see page iv TROUBLESHOOTING WITH VXA2TOOL To troubleshoot problems with the tape drive you can use the VXA2Tool diagnostic software This program allows you to monitor drive performance conduct diagno
89. ur Relative Humidity 20 to 80 non condensing 5 to 95 non condensing Wet bulb 29 84 2 F max N A Altitude 304 8 to 3 048 m 304 8 to 12 192 m 1 000 to 10 000 ft 1 000 to 40 000 ft The tape drive temperature and humidity must be stabilized in the specified environment for at least 24 hours b Temperature measurements are made in the tape path lt The tape drive is in its original shipping container When the tape drive is moved from a cooler storage environment to a warmer operating environment it must acclimate in its packaging for 24 hours to prevent damage from condensation 60 PRODUCT MANUAL 1009541 DECEMBER 2003 ENVIRONMENTAL SPECIFICATIONS Internal Tape Drive Operating Temperature and Humidity Figure 8 3 provides the temperature and humidity requirements for the internal tape drive The area within the dotted line represents the operating environment lable 8 15 defines the points in the chart The operating temperature and humidity specifications are for the tape path When the tape drive is in an enclosure the ambient temperature typically must be lower than the maximum temperature to avoid exceeding the maximum at the tape path Relative Humidity 90 80 60 7 0 040 29 40 AAA lel PER 0 025 a RES n an Sp o 0 020 O 10 20 30 40 50 Dry Bulb Temperature C Figure 8 3 Internal drive Operating temperature and hum
90. vides instructions for installing the tape drive connecting it to the host computer and powering it on Operation troubleshooting maintenance and service Refer to these chapters for information about operating maintaining and troubleshooting your tape drive gt Chapter 3 to learn how to load cartridges clean the tape drive and read the LEDs Chapter 4 provides troubleshooting recommendations gt Chapter 5 provides information about service and maintenance for the tape drive including returning it for service upgrading firmware and obtaining a diagnostic listing Specifications standards and terms These chapters are for engineering purchasing or marketing personnel who want to evaluate the tape drive to determine the feasibility of integrating it into their product lines Chapter 6 provides an overview of the SCSI command protocol supported by the tape drive gt Chapter 7 describes the communication interface specifications for the tape drive including cable and connector requirements for the LVD SCSI ATAPI IDE and FireWire interfaces Chapter 8 provides specifications for the tape drive including performance reliability power and environmental specifications This chapter also provides safety and regulatory agency standards compliance information gt The Glossary provides definitions of terms used in this book VXA 2 HOw TO USE THIS MANUAL Caution RELATED PUBLICATIONS
91. ying the maximum and minimum logical block lengths supported Creates a diagnostic listing of the tape drive s current state or the contents of the tape drive s data buffer Reports the tape drive s current logical position but does not cause tape motion to occur Used in conjunction with the LOCATE command 1Eh O8h READ BLOCK LIMITS O5h 3Ch 34h READ BUFFER READ POSITION RECEIVE 1Ch Reports the results of the tests requested by a previous SEND DIAGNOSTIC DIAGNOSTIC command RESULTS N gt y RELEASE UNIT Releases the tape drive from exclusive use by the initiator that had previously reserved it with a RESERVE UNIT command 03h Requests that the tape drive transfer sense data to the initiator 16h Reserves the tape drive for exclusive use by the initiator that issued the command Oth Causes the tape drive to rewind the tape to the logical beginning of partition 1Dh Causes the tape drive to perform certain self diagnostic tests REQUEST SENSE RESERVE UNIT REWIND SEND DIAGNOSTICS SPACE 11h Enables the tape drive to perform forward or backward searches using logical blocks filemarks or setmarks Also allows spacing to end of data EOD TEST UNIT READY Allows you to determine if the tape drive is ready to accept an appropriate medium access command Enables the tape drive to verify one or more logical blocks of data on the tape Transfers one or more bytes or blocks of data from the
92. you begin hardware installation do the following v 8 PRODUCT MANUAL Select your application software To obtain information about which software applications work with the tape drive visit Exabyte s web site www exabyte com You can install the software application on the host computer before or after you install the tape drive However if you install the software first you may need to reconfigure it for use with the tape drive Install the SCSI host bus adapter card Make certain the SCSI host bus adapter card installed in the host computer is LVD and compatible with the tape drive Exabyte does not recommend connecting the tape drive to a RAID controller To avoid SCSI bus hangs do not connect the tape drive to an HVD Important scs bus To avoid performance problems do not connect the tape drive to a single ended SCSI bus Protect the work area from ESD Touch a known grounded surface to discharge static electricity from your body and ensure that the work area is free from conditions that could cause ESD 1009541 DECEMBER 2003 INSTALLING THE TAPE DRIVE Set the SCSI ID and Term Power connect the SCSI cable 1 Power down the computer system Turn off all devices attached to the computer in which you plan to install the tape drive then turn off the computer Disconnect all power cables Prepare the drive bay Remove the drive bay s cover plate according to the system manufacturer s instructions

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