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HP StorageWorks DAT 40e (Q1554A) DAT Tape Drive

1. Possibilities 9 External Tape Drive Installation Guide Tape 5000e eU DAT8e eU DAT24e eU DAT40e HP SureStore DAT Installation Overview External Drives External Drives I nstallation Overview Refer to Before you start page 1 2 Check the packing list insidethis guide Check system prerequisites Step 1 Check the Drive s SCSI ID page 1 5 Check the tape drive s SCSI ID on the SCSI ID switch on the rear panel If necessary change it from the default of 3 by pressing the indented or buttons above and below the SCSI ID number Use a ball point pen or similar pointed object To prevent particle contamination do not use a pencil If you are installing an HP SureStore DAT 40 drive onto a UNIX system check the UNIX configuration switches on the bottom of the drive Step 2 Connect the SCSI Cable page 1 8 Attach the SCSI cable to the SCSI connector on the rear of the tape drive If you have HP SureStore DAT40 drive connect the multi mode terminator to the drive s other SCSI connector and tighten the screws to secure it For all other tape drives make surethat the supplied terminator is firmly attached tothedrive s other SCSI connector and the latches arein place Step 3 Connec the Power Cable page 1 10 Plug the power cable securely into the socket on the rear panel of the drive Plug the other end of the power cable into the power outlet
2. di SCSI terminator SCSI cable Power cable 1 8 HP SureStore DAT Model Drive external DE Installing an e 3 Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive See figure 1 4 Snap both of the retaining dips over the connector to secure it firmly in place Note HP SureStore DAT4O drives use screw in connectors Tighten the screws to secure the connector 4 If you have an HP SureStore DATAO drive connect the multi mode terminator tothe drive s other SCSI connector and tighten the screws to ASS secure it The multi mode termi nator detects whether the host bus adapter b wr is SE or LVD and automatically provides the appropriate termination For all other tape drives make surethat the supplied terminator is firmly attached to the drive s other SCSI connector Figure 1 4 Rear panel of an external HP SureStore DAT drive SCSI connector 1 Power switch shown in OFF position SCSI connector 2 with terminator fitted Power socket Note f you want to attach additional devices to the SCSI bus after the tape drive you will need to remove the SCSI terminator and attach the next devicetothis SCSI connector Make surethat you attach theterminator to the last device in the chain HP SureStore DAT Installing an e Model Drive external Step 3 Connect the Pow
3. Model Drive external HP SureStore models covered Tape 5000e DAT8e DAT24e DAT40e e model drives are normally connected to computers running under Windows or NetWare However some models can also be connected to computers running a UNIX operating system Refer tothe HP SureStore Tape Software Compatibility topic on our World Wide Web site http www hp com go connect for more information HP SureStore DAT Installing an e Model Drive external Before You Start Check the Contents of the Box Thefollowing equipment is supplied with your HP SureStore DAT drive One DDS format data cartridge O HP SureStore DAT drive with SCSI terminator block attachedto back Terminator is not attached with HP SureStore DAT40 drives cartridge 52 O Cleaning E gt Q SCSI cable A Multi mode SCSI terminator block HP SureStore DAT40 drives only Q Power cable amp Q Installation Guide Please discard unneeded languages in recycling bin HP SureStore Tape CD ROM containing HP TapeAssure software e TapeAlert utility e Drivers e Backup software HP Tape Tools Electronic User s Guides Media and accessories information A Warranty Registration card and label If anything is damaged or missing contact the delivery company or your supplier Hewlett Packard supplies the correct SCSI cable for your tape drive and the correct power ca
4. Customer support information such as warranty details how to get service and how to contact technical support How toorder parts and accessories UNIX configuration instructions Advice on backup strategies and SCSI bus configuration HP OneButton Disaster Recovery User s Guide This guide contains nstructions on using HP One Button Disaster Recovery Compatibility and troubleshooting advice Media and Orderable Accessories Guide This guide contains Recommended media for your tape drive Details about orderable accessories HP SureStore DAT DE Installing an e Model Drive external Register Your Tape Drive You must register with HP to ensurethat you benefit from the full 3 year Express Exchange warranty period The second and third years of warranty are subject to registration within 30 days Please register via the web http www hp com go tapereg or by using the reply card in the box The first year of warranty is provided automatically In order to ensure your registration is complete there are a number of questions on the registration card and electronicform that are mandatory Other questions are optional However the more you feel ableto complete the better HP can meet your needs If you wish you may register your drive and choose NOT to receive any further information from HP If you have internet access register electronically as described below 1 Selec the Warranty Registration
5. 256 colors HP SureStore DAT User s Guide This guide contains Features and specifications of HP SureStore DAT drive models Operating instructions and how to interpret the front panel lights Which tape cartridges to use and how to store them safely Tape drive maintenance instructions Customer support information such as warranty details how to get service and how to contact technical support How toorder parts and accessories UNIX configuration instructions Advice on backup strategies and SCSI bus configuration HP One Button Disaster Recovery User s Guide This guide contains nstructions on using HP One Button Disaster Recovery Compatibility and troubleshooting advice HP SureStore DAT Installing an eU Model Drive external for Unix Media and Orderable Accessories Guide This guide contains Recommended media for your tape drive Details about orderable accessories Register Your Tape Drive You must register with HP to ensure that you benefit from the full 3 year Express Exchange warranty period The second and third years of warranty are subject to registration within 30 days Please register via the web http www hp com go tapereg or by using the reply card in the box Thefirst year of warranty is provided automatically In order to ensure your registration is complete there are a number of questions on the registration card and electronic form that are mandatory Other questions ar
6. On Completion page 1 11 Power on the system and check thetape driveis operational Insert the HP SureStore Tape CD ROM It contains drivers backup software and many useful utilities Register your tape drive Copyright 1998 1999 by Hewlett Packard Limited The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Limited Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory Product Details November 1999 Part Number C1555 90921 Printed in theUK Windows is a U S registered trademark of Microsoft Corp UNIX is a registered trademark of X Open Company in the U S and other countries Write your tape drive details here so you can find them easily if you need them Model type of drive Model number Serial number Date purchased installed SCSI ID Contents External Drives Installation Overview inside front cover External Drives Installation Overview inside back cover Installing an e
7. SCSI ID setting on the rear of the driveto be surethat it has not been inadvertently changed from the default of 3 then go to step 2 page 2 5 2 Change the tape drives SCSI ID Use small screwdriver or a ball point pen to press the indented SCSI ID selector buttons on the rear panel see figure 2 1 until therequired valueis displayed Donot usea pencil because small bits of lead could contaminate the drive Figure 2 1 Rear panel of an external HP SureStore DAT drive Default SCSI ID setting 3 A SCSI ID selector Note Both the computer and the tape drive check SCSI IDs only at power on To change the SCSI ID after installation power down both the tape drive and the computer change the drives SCSI ID power up the tape drive and then power up the computer 2 4 HP SureStore DAT Installing an eU Model Drive external for Unix Step 2 Set the Configuration Switches 1 Check the UNIX Configuration Instructions in the electronic User s Guideon the HP SureStore Tape CD ROM for specific advice for your operating system See page 2 10 for more information about using the HP SureStoreTape CD ROM Thefollowing table summarizes the typical switch settings for different types of computer but further details are provided in the electronic User s Guide Switch Number System
8. Tape CD ROM browser needed 2 11 contents 1 2 2 2 TapeAssure 1 6 1 12 2 10 HP Tape Tools 3 4 l inserting a cartridge 1 12 2 10 installation prerequisites 1 3 2 3 problems 3 2 L LEDs Seelights lights Seealso dectronic User s Guide Clean light 3 3 self test 1 11 2 8 2 9 Tape light 1 12 2 10 loading a cartridge 1 12 2 10 loose connections 3 3 M maintenance instructions See electronic User s Guide materials included e models 1 2 eU models 2 2 multi mode terminator DAT 40 1 9 N Novell NetWare backup applications 1 14 2 on off switch 1 10 operating instructions See electronic User s Guide Index 1 ordering parts and accessories See dectronic User s Guide P parts induded e models 1 2 eU models 2 2 power cable attaching external 1 10 2 8 power requirements 1 10 2 8 power switch 1 10 power up failure 3 3 problems SCSI termination 3 3 with computer 3 2 with tape drive 3 3 putting in a cartridge 1 12 2 10 R radio interference statements See back of book read write test 1 12 2 10 regulatory information See back of book removing a cartridge 1 12 2 10 repairs See dectronic User s Guide resolving problems 3 2 restore fails 3 3 S safety certifications See back of book scheduling backups See dectronic User s Guide SCSI checking configuration 1 6 configuration See electronic User s Guide connection loose 3 3 LVD devices 1 3 prerequisites for installation 1 3 2 3
9. Type 1 2 3 4 5 6 7 8 Default and most PC systems On On Off On On On On On DEC systems On On Off On On On On Off HP systems Series 700 On On Off On On On On On IBM RS 6000 systems On On Off On On Off Off On SCO PC UNIX systems On On Off On On On On On Silicon Graphics systems On On Off On On Off Off On Sun systems On On On On On Off Off On 2 f your UNIX configuration requires it change the configuration switches located on the underside of the drive from the default settings shown in figure 2 2 Figure 2 2 Configuration switches shown in default positions ON OFF 2 b HP SureStore DAT Installing an eU Model Drive external for Unix Step 3 Connect the SCSI Cable Caution To avoid damaging the computer or tape drive ensure that both are powered off while you attach the SCSI cable 1 Perform a normal system shutdown and turn off the computer and any connected peripherals Disconnect power cables from the outlet You may need a different cable if your computer s SCSI connector does not match the cable supplied with your drive f you havean HP SureStore Tape 5000eU model a 50 pin narrow SCSI cable is provided f you have a DAT8eU or DAT24eU model a 68 pin wide SCSI cableis provided f you donot havethe appropriate cable for your computer you will have to order one from your supplier For HP part numbers and descriptions seethe electronic DAT Media and
10. drive will operate using any voltage in the range 100 240 volts 50 60 Hz No adjustment is needed To connect your drivetothe power supply proceed as follows 1 Push the DIN plug on the power supply s cable securely into the socket on therear panel of the drive as shown in figure 2 4 2 Plugthe power cable securely into the power supply 3 Power up the drive by plugging the other end of the power cable into the power outlet Thetapedrive will run its self test which takes about 5 seconds At the end of the self test both front panel lights should be off Read more about the self test and front panel lights in the electronic User s Guideon the HP SureStoreTape CD ROM 4 Switch on the computer Figure 2 4 Connecting the power supply Power supply Power cable pe on plug Note Always power up the drive before powering up the computer otherwise the computer may not recognize the dri ve 2 8 HP SureStore DAT Installing an eU Model Drive external for Unix On Completion Once you have completed the installation Make sure you havethe correct media Power on and check that your new drive is operational Insert the HP SureStoreTape CD ROM It contains drivers backup software utilities and user information Register your tape driveto ensure that you benefit from the full 3 year warranty period Use The Correct Media For optimum performance and storage capacity use tape cartr
11. material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP isunable within a reasonabletime to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exdusion might not apply to you This warranty gives you speci
12. s Guideon the CD ROM SCSI Cable If the SCSI cable supplied with your drive is not appropriate for your computer s external SCSI connector you will need to order a new cable For HP part numbers and descriptions seethe electronic DAT M edia and Orderable Accessories Guide on the HP SureStore Tape CD ROM The cable provided with DAT8eU DAT 24eU drives will attach to a computer with a wide SCSI connector 68 pins The cable provided with Tape 5000eU drives will attach to a high density narrow SCSI connector 50 pins Backup Software You need backup software that supports the drive Applications usually recognizetape drives by their manufacturers internal identifiers rather than their model numbers so check the table below for the appropriate reference for your model Drive Model Internal Identifier HP SureStore Tape 5000 HP 35480A HP SureStore DAT8 HP C1533A HP SureStore DAT24 HP C1537A 2 3 HP SureStore DAT Installing an eU Model Drive external for Unix Step 1 Check the Drive s SCSI ID Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3 but it can be assigned any unused ID between 1 and 6 1 Check your current SCSI configuration and determine if you need to changethe SCSI ID from the default of 3 On a UNIX system examine your device files to check the SCSI IDs of existing devices If you do not need to change the SCSI ID check thedrive s
13. work best with DDS 3 cartridges HP SureStore 8 drives work best with 005 2 cartridges HP SureStore Tape 5000 drives use only DDS 1 cartridges 60 meter or 90 meter However most HP SureStore DAT drives are fully backward compatible apart from the HP SureStore DAT 40 The compatibility between drive models and cartridges is summarized in the following table Shaded boxes show the recommended media for each tape drive DDS 1 DDS 1 DDS 2 DDS 3 DDS 4 60 meter 90 meter 120 meter 125 meter 150 meter HP SureStore Tape 5000 2 6 GB 4 GB HP SureStore DAT8 read write read write 8 GB HP SureStore DAT24 read write read write read write 24 GB HP SureStore DAT40 read only read write read write 40 GB Capacity assumes 2 1 compression Check Drive Operation 1 Switch on thedrive and the computer Thetape drive will run its hardware self test which takes about 5 seconds At the end of the hardware self test both front panel lights should be off Read more about the self test and front panel lights in the electronic User s Guideon the HP SureStore Tape CD ROM HP SureStore DAT DE Installing an e Model Drive external Note Always power up the drive before powering up the computer otherwise Note To load a cartridge the computer may not recognize the drive Verify that the tape drive installation was successful For Windows and NetWare systems select HP Ta
14. ACTORY QUALITY OR FITNESSFOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some countries states or provinces do not allow limitations on the duration of an implied warranty sothe above limitation or exdusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exdusion or HP SureStore DAT Installing an eU Model Drive external for Unix limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you FOR CONSUMERTRANSACTIONSIN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY ANDARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Consumer Warranty Sept 16 97 2 15 HP SureStore DAT Installing an eU Model Drive external for Unix 2 16 Installation Troubleshoo
15. CD ROM 1 4 HP SureStore DAT Installing an e Model Drive external Step 1 Check the Drive s SCSI ID Note Your HP SureStore DAT drive is shipped with a default SCSI ID of 3 but it can be assigned any unused ID between 1 and 6 Do not use SCSI ID 7 which is reserved for the SCSI controller or SCSI ID O which is typically assigned to the boot disk HP SureStore DAT40 drives can be assigned any unused ID between 1 and 15 Determine whether you need to change the SCSI ID from the default of 3 If you are installing on a Windows 95 98 Windows NT or NetWare system install HP TapeAssure from the Software page on the HP SureStore Tape CD ROM and run it to check your computer s current SCSI configuration See Installing and Using HP TapeAssure on page 1 6 for more information about installing and running HP TapeAssure If you do not need to changethe SCSI ID check thedrive s SCSI ID setting on the rear of the drive to be surethat it has not been inadvertently changed then go to step 2 on page 1 8 Figure 1 1 Rear panel of an external HP SureStore DAT drive Default SCSI ID setting 3 SCSI ID selector HP SureStore DAT Installing an e Model Drive external 2 Note Change the tape drive s SCSI ID Use a small screwdriver or a ball point pen to press the indented SCSI ID selector buttons on the rear panel see figure 1 1 until the requ
16. DAT Installing an eU Model Drive external for Unix 3 Select the appropriate link from the Welcome page You will find backup software and drivers under the Software topic and electronic User s Guides frequently asked questions and ordering information under the User Documentati on topic Note for UNIX Users With some UNIX systems you may have problems readingthe HTML files When you mount the CD ROM if the file names have a version number and are all in capitals for example README 1 usethe cdcopy sh utility that you can find in the UNIX directory on the CD ROM This utility ensures that all file names and links work correctly in the HTML pages Run the command as follows cdcopy sh mnt toplevel where mnt isthe CD mount point and toplevel is anew directory in which the files will be created Drivers For detailed information about drivers refer tothe appropriate README filein the DRIVERS directory on the HP SureStore TapeCD ROM Thereis a separate sub directory for each operating system Thetape drive must be installed before installing the driver Configuring UNIX Systems TheUNIX instructions in the electronic User s Guideon the HP SureStoreTape CD ROM provide details on how to configure your system to support the tape drive Backup Software Tousethe tape drive you will need a backup application or utility that supports your tape drive model For the latest list of backup packages that support
17. HAISOIMe DE ASS USU C U S A Notethat if you change or modify the equi pment in RadioFrequency Interference Statement Federal Communications Commission This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged totry to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your dealer or an experienced radio TV technician for help a way that is not expressly approved by Hewlett Packard any assurances of safety or performance can no longer be held to apply and could result in violation of Part 15 of the FCC Rules Interferen
18. HP SureStore DAT drives and advanced features such as TapeAlert refer to our World Wide Web site http www hp com go tape TheSelection section of this websitelists backup software solutions suitable for your tape drive model and operating system induding Microsoft Windows Novell NetWare IBM OS 2 various UNIX systems and Apple Macintosh Instructions for installing and using your backup application and drivers if needed should be supplied by the software manufacturer HP SureStore DAT Installing an eU Model Drive external for Unix User Documentati on For more information about using your DAT drive refer tothe User Documentation topic on the HP SureStore Tape CD ROM This provides links to frequently asked questions about drivers and operating systems and from the DAT Drive Documentation link to three electronic User s Guides HP SureStore DAT User s Guide HP One Button Disaster Recovery Guide Media and Orderable Accessories Guide Refer to your backup application s documentation for instructions on how to back up and restore data Viewing the Electronic User s Guides You can view the electronic User s Guides with most current web browsers on any platform If you do not havea web browser seethe Readme t xt file To view all the features of the electronic User s Guide induding color and animation your system will need A CD ROM drive A super VGA monitor configured to display at least
19. Model Drive external Before You Start Check the Contents of the Box 1 2 Before You Start Check System Prerequisites 1 3 SCSI Host Adapter 1 3 SCSI Cable 1 3 Backup Software 1 4 Step 1 Check the Drives SCSI ID 1 5 Installing and Using HP TapeAssure 1 6 Unix Configuration Switches DAT40e 1 7 Step 2 Connect the SCSI Cable 1 8 Step 3 Connect the Power Cable 1 10 On Completion 1 11 Use The Correct Media 1 11 Check Drive Operation 1 11 Insert the HP SureStoreTape CD ROM 1 13 Register Your Tape Drive 1 16 Limited Warranty Statement for USA Canada Australia and New Zealand 1 17 Installing an eU Model Drive external for Unix Before You Start Check the Contents of the Box 2 2 Before You Start Check System Prerequisites 2 3 SCSI Host Adapter 2 3 SCSI Cable 2 3 Backup Software 2 3 Step 1 Check the Drives SCSI ID 2 4 Step 2 Set the Configuration Switches 2 5 Step 3 Connect the SCSI Cable 2 6 Step 4 Connect the Power Cable 2 8 On Completion 2 9 UseThe Correct Media 2 9 Check Drive Operation 2 9 Insert the HP SureStoreTapeCD ROM 2 10 Register Your Tape Drive 2 13 Limited Warranty Statement for USA Canada Australia and New Zealand 2 14 Installation Troubleshooting Save Yourself a Call 3 2 Problems with Your Computer 3 2 Problems with Your Tape Drive 3 3 Other Sources of Information 3 4 HP TapeTools 3 4 HP SureStoreTapeCD ROM 3 4 HP WebSite 3 4 Index Regulatory Information Installing an e
20. Orderable Accessories Guideon the HP SureStoreTape CD ROM 2 Attach one end of the SCSI cabletothe computer s external SCSI connector Push firmly and securethe cable in place with its retainers 2 6 HP SureStore DAT Installing an eU Model Drive external for Unix Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive See figure 2 3 Snap both of the retaining dips over the connector to secure it firmly in place Figure 2 3 Rear panel of an external HP SureStore DAT drive SCSI connector 1 SCSI connector 2 with terminator fitted Power socket 4 Makesurethat theterminator is firmly attached tothe drive s other SCSI Note connector If you want to attach additional devices to the SCSI bus after the tape drive you will need to remove the SCSI terminator and attach the next device to this SCSI connector ake sure that you attach the terminator to the last device in the chain Write the model name product number serial number and SCSI ID of your drivein the front of this guide for future reference The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive 2 7 HP SureStore DAT Installing an eU Model Drive external for Unix Step 4 Connect the Power Cable An external HP SureStore DAT
21. SE devices 1 3 termination problems 3 2 3 3 SCSI bus configuration See dectronic User s Guide SCSI cables connecting 1 8 2 6 required for drive 1 3 SCSI controller 2 3 problems with 3 2 required for installation 1 3 SCSI ID checked at power on 1 6 2 4 checking existing devices 1 6 conflicting 3 3 default 1 5 2 4 devices sharing 3 2 setting 1 6 2 4 SCSI 2 1 3 2 3 SCSI 3 1 3 2 3 self test 1 11 2 8 2 9 service See dectronic U ser s Guide setting SCSI ID 1 6 2 4 software backup 1 4 1 13 2 3 2 11 installing 1 13 2 11 specifications drive See electronic User s Guide support numbers See dectronic User s Guide T tape cartridge See cartridge tape drive cannot back up or restore 3 3 does not power up 3 3 maintenance See electronic User s Guide tapeformats Seedectronic U ser s Guide tape heads cleaning See electronic User s Guide tape life See electronic User s Guide Tape light 1 12 2 10 Seealso dectronic User s Guide TapeAlert Seedectronic User s Guide TapeAssure checking configuration 1 6 1 12 purpose 1 3 1 12 verifying installation 1 12 technical support See electronic User s Guide telephone numbers Seeelectronic User s Guide termination problems 3 3 terminators fitting 1 9 testing installation 1 12 troubleshooting 3 2 See also electronic User s Guide U UNIX systems backup applications 1 14 2 configuring 2 11 reading HTML files 2 11 Unload button 1 12 2 10 unloading a ca
22. SI controller and its driver software and identify the SCSI IDs of existing SCSI devices 2 View the current configuration and determine whether you need to change 1 6 HP SureStore DAT Model Drive external DE Installing an e the SCSI ID from the default of 3 3 Exit TapeAssure after you view the SCSI configuration information Unix Configuration Switches DAT 406 If you are installing a DAT4Oe on a UNIX system you may also need to change the configuration switches located on the underside of the drive This step applies to any e model that is connected to a UNIX system but please note that not all UNIX operating systems support e model drives Check the UNIX Configuration Instructions in the electronic User s Guideon the HP SureStore Tape CD ROM for specific advice for your operating system See page 1 13 for more information about using the HP SureStoreTape CD ROM Thefollowing table summarizes the typical switch settings for different types of computer but further details are provided in the electronic U ser s Guide Switch Number System Type 1 2 3 4 5 6 7 8 Default and most PC systems On On Off On On On On On DEC systems On On Off On On On On Off HP systems Series 700 On On Off On On On On On IBM RS 6000 systems On On Off On On Off Off On SCO PC UNIX systems On On Off On On On On On Silicon Graphics systems On On Off On On Off Off On Sun sys
23. Tape CD ROM SCSI Cable You need a SCSI cable that connects to your computer s external connector For optimum performance always use the supplied cable The cable provided with DAT8e DAT24e and DAT 40e drives will attach to a computer with a wide SCSI connector 68 pins The cable has been specified for use with LVD systems up to Ultra2 speeds Thecable provided with Tape 5000e drives will attach to a high density narrow SCSI connector 50 pins HP SureStore DAT Installing an e D Model Drive external If the SCSI cable supplied with your drive is not appropriate for your computer s external SCSI connector you will need to order a new cable For HP part numbers and descriptions seethe electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD ROM Backup Software You need backup software that supports the drive Applications usually recognizetape drives by their manufacturers internal identifiers rather than their model numbers so check the table bel ow for the appropriate reference for your model Drive Model Internal Identifier HP SureStore Tape 5000 HP 35480A HP SureStore DAT8 HP C1533A HP SureStore DAT24 HP C1537A HP SureStore DAT40 HP C5683A The HP SureStore Tape CD ROM contains backup software as well as drivers useful utilities and information about using your tape drive See page 1 13 for more information about using the HP SureStoreTape
24. acity tape See electronic User s Guide cartridge choosing See electronic User s Guide forcingejection Seed ectronic User s Guide loading 1 12 2 10 orderingSeed ectronicU ser s Guide storing See electronic User s Guide unloading 1 12 2 10 write protection See electronic User s Guide CD ROM contents 1 2 2 2 electronic User s Guide 1 14 2 12 changing SCSI ID 1 6 2 4 Clean light 3 3 See also dectronic User s Guide cleaning instructions See electronic User s Guide Colorado Backup 1 14 computer does not boot up 3 2 hangs 3 2 contacting HP See edectronic User s Guide contents of box e models 1 2 eU models 2 2 customer support See electronic User s Guide D data cartridge See cartridge data compression See electronic User s Guide DDS formats supported See dectronic User s Guide default SCSI ID 1 5 2 4 drive cannot back up or restore 3 3 does not power up 3 3 maintenance See dectronic User s Guide E ejecting a cartridge 1 12 2 10 electrical requirements 1 10 2 8 EMC certifications See back of book equipment supplied e models 1 2 eU models 2 2 Express Exchange Warranty See dectronic User s Guide F forcing ejection See dectronic User s Guide front panel lights See also electronic User s Guide Clean light 3 3 self test 2 8 H hang during boot up 3 2 hard error 3 3 head cleaning See electronic User s Guide host adapter SeeSCSI controller HP part numbers See electronic User s Guide HP SureStore
25. at helps you find upgrade files for your tape drive and allows you to perform the upgrade HP Customer Support that gives you all theinformation you will require should you need to contact us HP Tape Tools does not work on all operating systems Refer tothe HP SureStore Tape CD ROM for the latest compatibility information HP SureStore Tape CD ROM TheHP SureStoreTape CD ROM contains Troubleshooting information in the electronic User s Guide this is operational rather than installation troubleshooting Frequently asked questions when using tape drives on Windows NT NetWare or UNIX operating systems Q Select the User Documentation topic on the Index page and follow the appropriate links See page 1 13 for more information about using the HP SureStoreTape CD ROM HP Web Site The HP support web site contains two useful links http www hp com support dat takes youtoHP s Customer Care web site for a wide range of up to date information about your product http www hp com support dds troubleshooting takes you directly to the Customer Care troubleshooting pages 3 4 Index A accessories ordering See electronic User s Guide applications backup 1 4 1 13 2 3 2 11 B backup applications drives supported 1 4 2 3 installing 1 13 2 11 backup fails 3 3 backup strategies See dectronic User s Guide boot up fails 3 2 browsers 1 15 2 12 C cables supplied with drive 1 3 2 3 cables SCSI 1 8 2 6 cap
26. ble for each country Your cables may differ from these illustrations 1 2 HP SureStore DAT Installing an e Model Drive external Before You Start Check System Prerequisites Toinstall and use your new tape drive you will need the following SCSI host adapter SCSI cable Backup software that supports the tape drive SCSI Host Adapter You need a properly installed and configured SCSI host adapter or a built in SCSI controller on your computer s motherboard SCSI 2 or SCSI 3 compliant Consult your supplier for details If you are installing on a Windows 95 Windows 98 Windows NT or Novell NetWare system you can use HP TapeAssure to check your computer s SCSI configuration as directed on page 1 5 HP SureStore DAT Drives and SCSI All HP SureStore DAT drives apart fromtheHP SureStore DAT40 are fast narrow SCSI devices and should be connected to a single ended SE host bus adapter TheHP SureStore DAT40 drive is an ultra wide SCSI device For optimum performanceit should be connected toa low voltage differential LVD SCSI host adapter HP SureStore DAT40 drives may also be connected to SE single ended SCSI host adapters but cablelength will berestricted tothe SE rather than the LVD specification If you would like more information on SCSI specifications and configuring your SCSI bus read the SCSI Background topic in the Before You Start section of the electronic User s Guideon the HP SureStore
27. ce This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operations WARNING Only the double shielded data cable supplied by the manufacturer should be used with external tape drives Other types of cables could void the manufacturer s warranty and violate FCC rules and regulations HP SureStore DAT Installation Guide External UNIX Drives Installation Overview E xternal UNIX Drives For further details see Before you start page 2 2 Check the packing list insidethis guide Check system prerequisites DAT40 installation is identical on both Windows and UNIX systems Seethe front of this guide for summary details and Chapter 1 for detailed instructions Step 1 Check the Drive s SCSI ID page 2 4 Check thetapedrive s SCSI ID on the SCSI ID switch on the rear panel of the drive If necessary changeit from the default of by pressing the indented or buttons above and below the SCSI ID number Use a ball point pen or similar pointed object To prevent partide contamination do not use a pencil Step 2 Set the Configuration Switches page 2 5 Check the UNI X configuration switches on the bottom of the drive Change the switch settings if necessary Step 3 Connect the SCSI Cable page 2 6 Atta
28. ch the SCSI cabletothe SCSI connector on the rear of thetape drive Makesurethat thesupplied terminator is firmly attached tothe drive s other SCSI connector and the latches are in place Step 4 Connect the Power Cable page 2 8 Push the DIN plug on the power supply s cable securely into the socket on the rear panel of the drive Plug the power cable securely intothe power supply Power up the drive by plugging the other end of the power cableintothe power outlet On Completion page 2 9 Power on the system and check thetape driveis operational Insert the HP SureStore TapeCD ROM It contains drivers backup softwareand many useful utilities Register your tape drive
29. e optional However the more you feel able to complete the better HP can meet your needs If you wish you may register your drive and choose NOT toreceive any further information from HP If you have internet access register electronically as described below 1 Select the Warranty Registration topic on the HP SureStore Tape CD ROM 2 Select the Register on the Web link This links you to HP s Warranty Registration web site 3 Complete the registration form Mandatory questions are shown in red text 4 Click on the Submit button to forward your registration immediately to HP If you do not have internet access 1 Complete the Warranty Registration card supplied with the drive Mandatory questions are in black bold text 2 Post or fax the completed form to HP 1 Express Exchange is available in most countries In those countries that do not currently support E xpress E xchange support is provided through either the Low End Support Program or the local parts center Years 2 and 3 are subject to Product Registration 2 13 HP SureStore DAT Installing an eU Model Drive external for Unix Limited Warranty Statement for USA Canada Australia and New Zealand 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects duringthe warra
30. er Cable Note An external HP SureStore DAT drive will operate using any voltage in the range 100 240 volts 50 60 Hz No adjustment is needed To connect your drivetothe power supply proceed as follows Make surethat the drive is switched OFF O side down The power switch is the rear panel see figure 1 3 Plug the power cable securely into the socket on the rear panel of the drive Plug the other end of the power cable into the power outlet Write the model name product number serial number and SCSI ID of your drive in the front of this guide for future reference The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive HP SureStore DAT Model Drive external D Installing an e On Completion Once you have completed the installation Make sure you havethe correct media Power on and check that your new drive is operational Insert the HP SureStoreTape CD ROM It contains everything you will need touse your tape drive drivers backup software utilities and user information Register your tape drive to ensure that you benefit from the full 3 year warranty period Use The Correct Media For optimum performance and storage capacity use tape cartridges that match your drive s format and normally use only one cartridge per day HP SureStore DAT40 drives work best with DDS 4 cartridges HP SureStore DAT24 drives
31. f the cable farthest from the SCSI controller If there are no external devices the SCSI bus must be terminated on the SCSI host adapter or motherboard If there are external devices the last device in the external chain must be terminated properly The tape drive s SCSI ID may conflict with another device Make sure that the tape drive SCSI ID is not the same as that of any other device attached to the same SCSI controller You can run TapeAssure MS Windows only to check the SCSI IDs of attached devices The Media Caution Clean light shows steady amber This is the error condition signal There may be a hard error on the tape drive Try powering the tape drive off and then on again If the error condition signal still shows call for service HP SureStore DAT Installation Troubleshooting Other Sources of Information If you experience problems using your tape drive after installation use HP Tape Tools to help you diagnose the problem You will also find troubleshooting information on the HP SureStore Tape CD ROM and the HP web site HP Tape Tools HP Tape Tools software provides the following functionality Drive Information Utilities that provide you with information about your tape drive and system configuration Troubleshooting Diagnostics that allow you to run different tests on your tape drive to identify problems with your tape drive or media A Firmware Upgrade Utility th
32. fic legal rights and you might also have other rights that vary from country to country stateto state or province to province 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF HP SureStore DAT Installing an e Model Drive external DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exdusion or limitation of incidental or consequential damages sothe above limitation or exclusion may not apply to you FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TOTHE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Consumer Warranty Sept 16 97 Installing an eU Model Drive external for Unix HP SureStore models covered Tape 5000eU DAT8eU DAT24eU The DAT 40e does not have a separate Unix model the same drive is used for both non Unix and Unix systems Refer to Chapter 1 for installation instructions HP SureStore DAT Installing an eU Model Drive external for Unix Before You Start Check the Contents of the Box Thefollowing equi
33. idges that match your drive s format and normally use only one cartridge per day HP SureStore DAT 24 drives work best with DDS 3 cartridges HP SureStore 8 drives work best with 005 2 cartridges HP SureStore Tape 5000 drives use only DDS 1 cartridges 60 meter or 90 meter However most HP SureStore DAT drives are fully backward compatible The compatibility between drive models and cartridges is summarized in the following table Shaded boxes show the recommended media for each tape drive DDS 1 DDS 1 DDS 2 DDS 3 DDS 4 60 meter 90 meter 120 meter 125 meter 150 meter HP SureStore Tape 5000 2 6 GB 4 GB HP SureStore DAT8 read write read write 8 GB HP SureStore DAT24 read write read write read write 24 GB HP SureStore DAT40 read only read write read write 40 GB Capacity assumes 2 1 compression Check Drive Operation 1 Switch on thedrive and the computer Thetape drive will run its hardware self test which takes about 5 seconds At the end of the hardware self test both front panel lights should be off Read more about the self test and front panel lights in the electronic User s Guideon the HP SureStore Tape CD ROM 2 9 HP SureStore DAT Installing an eU Model Drive external for Unix 2 Verify that thetape drive installation was successful For UNIX systems the configuration instructions in the electronic User s Guideon the HP SureStore Tape CD ROM incl
34. ired valueis displayed Donot usea pencil because small bits of lead could contaminate the drive Both the computer and thetape drive check SCSI IDs only at power on To changethe SCSI ID after installation power down both thetape drive and the computer change the drive s SCSI ID power up the tape drive and then power up the computer Installing and Using HP TapeAssure Note HP TapeAssure allows you to check your computer s current SCSI configuration on a Windows or NetWare system You cannot install HP TapeAssure on Unix systems Installing HP TapeAssure Select home htm on the HP SureStore Tape CD ROM and the required language Select the HP TapeAssure topic and follow theinstructions on the screen toinstall HP TapeAssure In Windows 95 98 or Windows NT you can install TapeAssure directly on the system to which the tape drive is connected In NetWare you will need to install HP TapeAssure on the server from a client workstation running Windows 95 98 or Windows NT and then run HP TapeAssure from the NetWare server console Using HP TapeAssure If the program does not work correctly or hangs during processing there may be a compatibility problem with the SCSI card The current version of HP TapeAssure may not support Adaptec 1510 cards 6360 chip set and Symbios cards Once it is installed run TapeAssure from the Programs menu in the Windows Start menu HP TapeAssurewill check for the presence of a SC
35. ive may have been Switch on the tape drive then recognize the tape drive switched on after the computer switch the computer off and then was booted up The computer on again checks for SCSI devices only at power on The power cable or SCSI cable Make sure that the power cable may not be connected properly and SCSI cable are firmly connected 3 2 Problems with Your Tape Drive HP SureStore DAT Installation Troubleshooting Problem Possible Cause Potential Solution The tape drive does not power up The power cable may not be connected to the tape drive properly Make sure that the power cable is firmly connected If it is the device has probably failed Call for service For an external drive also check that the power switch is on TapeAssure does not recognize the tape drive The power cable or SCSI cable may not be connected properly Make sure that the power cable and SCSI cables are firmly connected You cannot back up or restore The SCSI connection may be loose Check that all expansion boards are fully seated and the SCSI cable is connected properly Run TapeAssure MS Windows only to determine whether the SCSI controller is functioning properly The SCSI bus may not be properly terminated Check that the SCSI terminator is installed and secure The SCSI bus must be terminated at both ends Most internal cables will have a terminator plug on the end o
36. ive must be installed before installing the driver Backup Software Tousethe tape drive you will need a backup application or utility that supports your tape drive model The HP SureStore TapeCD ROM contains free backup software for use with Windows 95 98 Windows NT and Novell HP SureStore DAT D Installing an e Note Note Model Drive external NetWare This software also provides full support for HP One Button Disaster Recovery which allows complete system recovery at the touch of a button using only the latest backup cartridge Not all system configurations and backup software are capable of supporting HP One Button Disaster Recovery e f you are installing the drive on a standalone PC or a client PC that runs Windows 95 98 you can use the HP Colorado Backup Il software f you areinstalling the drive on a PC that runs Windows NT Server or Novell Netware you can use Replica Single Server for HP SureStore Tape If using Replica with NetWare pleaseseethe README fileon the HP SureStore Tape CD ROM Replica is not supported on NetWare 5 0 Thetape drive must be installed before installing the software For the latest list of backup packages that support HP SureStore DAT drives and advanced features such as HP One Button Disaster Recovery and TapeAlert refer to our World Wide Web site nttp www hp com go connect The Selection section of this web site lists backup software solutions suitable fo
37. ngen der M aschinenlarmverordnung vom 18 J anuar 1991 Schalldruckpegel Lp lt 70 dB A e amArbeitsplatz normaler Betrieb e nach ISO 7779 EN 27779 Typpr fung This statement is provided to comply with the requirements of the German Sound E mission Directive from 18 J anuary 1991 Sound pressureL p 70 dB A atoperator position normal operation e according to ISO 7779 EN 27779 typetest General Approval NS G 1234 J 100003 This Hewlett Packard tape drive meets the General Approval NS G 1234 100003 requirements Canada Canadian Standards Association Information Statement External tape drives only lecteurs de bande externes uniquement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Lepr sent appareil num riquen met pas de bruits radiodlectri ques d passant les li mites applicables aux appare amp ls num riques de Classe B prescrites dans ler glement sur le brouillageradio lectrique dict par leMinist re des Communications du Canada J apan COE BERE VCCI OBB COREL RERRCHATSCER O0OEXBSZ2U74ACOTULUTZaLSHBEWITHULCE FROTCEMHBVET Fy dU EAA IGE CIELUMRUSRU RE Korea ASA Stu 212 0 250 amp gre F
38. nty period HP will at its option either repair or replace products which proveto be defective Replacement products may be either new or like new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonabletime to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY SATISF
39. peAssure from the Windows Start menu If you did not install HP TapeAssure at the start of theinstallation process or if it does not run correctly refer to page 1 6 No other backup software should be running at the same time For UNIX systems the configuration instructions in the electronic User s Guideon the HP SureStore Tape CD ROM include a verification procedure If you encounter a problem during this verification procedure turn to Save Yourself a Call on page 3 2 for help in diagnosing and fixing the problem Install backup software as required see page 1 13 Usea blank cartridge tocarry out the backup and restoretest which you should perform to check that the drive can write data to tape To unload a cartridge Open the door flap if fitted Insert the cartridge Press the Unload button on the front panel into the slot in front of the drive with the label The drive completes any task it is currently uppermost and apply gentle pressure until the performing winds the tape to the beginning and drive takes the cartridge and loads it The Tape ejects the cartridge The sequence will take about light flashes green while the drive performs its 25 seconds for a write enabled cartridge and 10 load sequence When the cartridge is loaded the seconds for a write protected cartridge Tape light shows steady green Unload button HP SureStore DAT Installing an e Model Drive external Inse
40. pment is supplied with your HP SureStore DAT drive See Chapter 1 for the contents supplied with the HP SureStore DAT40 drive O DDS format data cartridge HP SureStore DAT drive with 4 SCSI terminator block attached Cleaning to back cartridge SCSI cable _ HP SureStore Tape CD ROM containing TapeAlert utility Driver software Electronic User s Guide Q Installation Guide Please discard unneeded languages in recycling bin Power supply E O Warranty Registration card and label If anything is damaged or missing contact the delivery company or your supplier Hewlett Packard supplies the correct SCSI cablefor your tape drive and the correct power cable for each country Your cables may differ from these illustrations 2 2 HP SureStore DAT Installing an eU Model Drive external for Unix Before You Start Check System Prerequisites Toinstall and use your new tape drive you will need the following SCSI host adapter SCSI cable Backup software that supports the tape drive SCSI Host Adapter You need a properly installed and configured SCSI host adapter or a built in SCSI controller on your computer s motherboard SCSI 2 or SCSI 3 compliant Consult your supplier for details If you would like more information on configuring your SCSI bus read the SCSI Background topic in the Before You Start section of the electronic User
41. r your tape drive model and operating system induding Microsoft Windows Novell NetWare IBM OS 2 various UNIX systems and Apple Macintosh Once you have installed your backup software remember to carry out a trial backup and restore User Documentati on For more information about using your DAT drive refer tothe User Documentation topic on the HP SureStore Tape CD ROM This provides links to frequently asked questions about drivers and operating systems and from the DAT Drive Documentation link to three electronic User s Guides HP SureStore DAT User s Guide HP One Button Disaster Recovery Guide Media and Orderable Accessories Guide Refer to your backup application s documentation for instructions on how to back up and restore data HP SureStore DAT Model Drive external DE Installing an e Viewing theElectronic User s Guides You can view the electronic User s Guides with most current web browsers on any platform To view all the features of the electronic User s Guide including color and animation your system will need A CD ROM drive A super VGA monitor configured to display at least 256 colors HP SureStore DAT User s Guide This guide contains Features and specifications of HP SureStore DAT drive models Operating instructions and how to interpret the front panel lights Which tape cartridges to use and how to store them safely Tape drive maintenance instructions
42. rt the HP SureStore Tape CD ROM TheHP SureStore Tape CD ROM contains backup software as well as drivers useful utilities and information about using your tape drive Load the CD ROM and select nome htm If you do not have a web browser see the Readme t xt file Select the required languageto display the Welcome page You may liketo add this page to your Bookmarks F avorites for easy subsequent access to items on the HP SureStoreTape CD ROM Select the appropriate link from the Welcome page You will find backup software and drivers under the Software topic and electronic User s Guides frequently asked questions and ordering information under the User Documentati on topic Note for UNIX Users With some UNIX systems you may have problems readingthe HTML files When you mount the CD ROM if the file names have a version number and are all in capitals for example README 1 usethe sh utility that you can find in the UNIX directory on the CD ROM This utility ensures that all file names and links work correctly in the HTML pages Run the command as follows cdcopy sh mnt toplevel where mnt isthe CD mount point and toplevel is anew directory in which the files will be created Drivers For detailed information about drivers refer tothe appropriate README filein the DRIVERS directory on the HP SureStore Tape CD ROM There is a separate sub directory for each operating system Thetape dr
43. rtridge 1 12 2 10 unpacking list e models 1 2 eU models 2 2 usage instructions See electronic User s Guide User s Guide 1 14 2 12 v verifying installation 1 12 voltage requirements 1 10 2 8 Ww warranty See electronic User s Guide web browsers 1 15 2 12 Windows systems 1 14 World Wide Web site 1 14 2 11 write protection See dectronic User s Guide Index 2 Regulatory Information Europe Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer Address Hewlett Packard Company Hewlett Packard Company Computer Peripherals Bristol Filton Road Stoke Gifford Bristol BS34 8QZ United Kingdom dedares that the following products Product Name HP SureStore Tape 5000e eU HP SureStore DAT 8e eU HP SureStore DAT 24e eU HP SureStore DAT 40e conform to the following product specifications Safety IEC 950 1991 A1 A2 EN 60950 1992 A1 A2 EMC CISPR 22 1993 EN 55022 1994 Class B EN50082 1 1992 EC 801 2 1991 prEN 55024 2 1992 4kV CD 8kV AD EC 801 3 1984 55024 3 1991 3V m EC 801 4 1988 prEN 55024 4 1992 0 5 kV signal lines 1 0kV power lines LED Emission Level Class 1 LED Product A This equipment has been tested and found to comply with the limits for a Class 1 LED product set out in theinternational standard for safety of laser products Herstellerbeschei nigung Diese Information steht im Zusammenhang mit den Anforderu
44. tems On On On On On Off Off On 2 f your UNIX configuration requires it change the configuration switches located on the underside of the drive from the default settings shown in figure 1 2 Figure 1 2 Configuration switches shown in default positions ON OFF HP SureStore DAT Installing an e Model Drive external Step 2 Connect the SCSI Cable Caution To avoid damaging the computer or tape drive ensure that both are powered off while you attach the SCSI cable 1 Perform a normal system shutdown and turn off the computer and any connected peri pherals You may need a different cable if your computer s SCSI connector does not match the cable supplied with your drive f you have an HP SureStore Tape 5000e model a 50 pin narrow SCSI cable is provided f you have a DAT8e DAT24e or DAT40e model a 68 pin wide SCSI cableis provided This cablehas been specified for use with LVD systems up to Ultra2 speeds Ifyou donot havethe appropriate cable for your computer you will have to order one from your supplier For HP part numbers and descriptions see the electronic DAT Media and Orderable Accessories Guide on the HP SureStoreTape CD ROM 2 Attach one end of the SCSI cable to the computer s external SCSI connector See figure 1 3 Push firmly and secure the cable in place with its retainers or screws Figure 1 3 Connecting the SCSI cable and power cable SCSI connector
45. ting HP SureStore DAT Installation Troubleshooting Save Yourself a Call Thefirst step in problem solving is establishing whether the problem lies with thecartridge thedrive the host computer and its connections or with the way the system is being operated I f none of the following advice helps you to solve the problem call for service The HP technical support numbers are listed in the Customer Support topicin the electronic User s Guide on the HP SureStoreTape CD ROM Problems with Your Computer Problem Possible Cause Potential Solution The computer does not If you have just installed a SCSI Refer to your host adapter boot up host adapter card in your documentation to check that the computer and the computer did adapter is configured correctly not boot up when you switched it on the new adapter is the likely cause of the problem The computer boots This might be caused by conflicts sure that each device but then hangs in your hardware or software connected to the SCSI controller configuration such as two devices has a unique SCSI ID Check that with the same SCSI ID or improper the SCSI bus is actively termination of the SCSI bus terminated The electronic User s Guide on the HP SureStore Tape CD ROM provides information on configuring your SCSI bus Also refer to the documentation for your SCSI controller and any other SCSI devices you may have The computer does not The tape dr
46. topic on the HP SureStoreTape CD ROM 2 Select the Register on the Web link This links you to HP s Warranty Registration web site 3 Completethe registration form Mandatory questions are shown in red text 4 Click on the Submit button to forward your registration immediately to HP If you do not have internet access 1 Completethe Warranty Registration card supplied with the drive Mandatory questions are in black bold text 2 Postor fax the completed form to HP 1 Express Exchange is available in most countries In those countries that do not currently support E xpress E xchange support is provided through either the Low End Support Program or the local parts center Years 2 and 3 are subject to Product Registration 1 16 HP SureStore DAT Installing an e Model Drive external Limited Warranty Statement for USA Canada Australia and New Zealand 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in
47. ude a verification procedure Note f you encounter a problem during this verification procedure turn to Save Yourself a Call on page 3 2 for help in diagnosing and fixing the problem 3 Usea blank cartridge to carry out the backup and restore test which you should perform to check that the drive can write data to tape To load a cartridge To unload a cartridge Insert the cartridge into the slot in front of the Press the Unload button on the front panel drive with the label uppermost and apply gentle The drive completes any task it is currently pressure until the drive takes the cartridge and performing winds the tape to the beginning and loads it The Tape light flashes green while the ejects the cartridge The sequence will take about drive performs its load sequence When the 25 seconds for a write enabled cartridge and 10 cartridge is loaded the Tape light shows steady seconds for a write protected cartridge green Unload button Insert the HP SureStore Tape CD ROM The HP SureStoreTape CD ROM contains drivers useful utilities and information about using your tape drive 1 Load the CD ROM and select nome htm Note f you do not have a web browser see the Readme t xt file 2 Select the required languageto display the Welcome page You may liketo add this page to your Bookmarks F avorites for easy subsequent access to items the HP SureStore Tape CD ROM HP SureStore

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