Maytag Neptune FAV6800A Top Load Washer
Contents
1. MOTOR HARNESS or 2005 Maytag Services 13 160231552. Locked Lid has failed to unlock the machine has repeatedly tried to unlock the lid Push lid closed to make sure nothing from the inside is pressing against the lid preventing unlocking LO 16023155 Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power LED Description Display Lr Locked Rotor The machine has repeatedly tried to turn the motor No Drain The machine has tried to nd drain OP Lid is Open Make sure it is fully closed before starting cycle Open the Lid The lid has not been od opened for the last three completed cycles No fill the machine has tried to fill ne See No Water Fill Power failure Power to the machine has been lost during the last cycle PF This may also occur on start up of a new machine due to factory testing Check the lid Press any key to return the display to normal activity variety of special service tests and view diagnostic displays Enter Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps The motor speed will be displayed when started motor not running display will be 00 The present state of the machine will not be changed i e the current cycle in progress will not be interrupted and only the display will change To exit 1 Pres
3. Section Displays LO Go to Will Not Unlock Troubleshooting Section Displays nF Go to No Water Fill Troubleshooting Section Displays FL Go to Will not unlock Troubleshooting Section Displays UC Go to Wet Clothes Troubleshooting Section Displays Lr Water level sensor fault Unbalance or cabinet hit detected during final spin which prevented the spinner from exceeding 500 rpm Will not remember machine settings Stuck Key High speed not achieved due to torque Input signal from water level Sensor is out of range Washer will beep and pause the wash cycle Less than 500 rpm due to an unbalanced load Difficulty in reading memory Detected a key pressed more than 75 seconds The key is assumed to be stuck Speed less than 400 rpm during a main wash cycle Diag Description Trigger Action to be Code taken Displays LE Go to No water fill troubleshooting LED Will display ub Go to Wet Clothes Troubleshooting Section Go to Clear diagnostic codes Disconnect and reconnect the washer power cord at power supply outlet If condition still exists replace machine control board Go to Membrane Pad Check Check connection of keypad to control board Replace console if necessary Goto Wet Clothes Troubleshooting Section is still locked Go to Motor after 10 C
4. advance to the next step Pressing the Hand Wash key will suspend the machine at the current step for up to 30 minutes or until Hand Wash is pressed again All LEDs should flash on and off while the system is suspended or on hold Membrane Pad Test n While in Service Mode pressing the os Presoak key will start a membrane switch check that verifies switch operation All the LEDs except Presoak can be toggled or slewed by pressing the key associated with the LED or set of LEDs Each time either set delay arrow is pressed the digits toggle between a blank and B All keys including the OFF button must be pressed within 5 minutes for this test to pass PA will be displayed for five 5 seconds once all keys have been pressed and the test is completed Following 10 seconds of inactivity at any point this test will exit without any display Motor Control Board Output Test 1 Disconnect power to the washer 2 Remove the front panel and disconnect the JP4 Connector from the Motor Control Board 3 Reconnect the washer power cord to supply voltage Make sure the lid is closed 16023155 4 Press Enviro Plus and Spin Only keys for 3 seconds to activate Service Mode 5 Access Board Output Test by pressing the Delicates key Display shows ot 6 The lid must be locked to access Motor Control Board Output Test To lock the lid press Colors Jeans To verify the test the quick wash LED will be on indica
5. cycle down the list one code at a time each time it is pushed The Set Delay Time up arrow key will cycle up the list one code each time it is pushed The first time the Set Delay Time down arrow key is pushed the newest code will be 16023155 Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power displayed A code generated during or after the current cycle will be displayed with the rightmost dot turned ON Access Other Features While a diagnostic code is displayed if the Normal Cycle key is pressed and held the machine will display the number of cycles since the diagnostic code occurred To clear the diagnostic list press the Quick Wash and Whites key while viewing the list The cycle count for each diagnostic code will also be reset to 0 but not the machine cycle count Diagnostic Codes Description Trigger Action to be taken Diag Code 1 No Drain The lid fails to unlock No Fill The lid fails to lock Continuous unbalanced circuit Out of balance circuit Locked The water level fails to drop below the Low level before a spin Lid failed to unlock after multiple attempts Total fill 14 minutes exceeded Lid failed to lock after 11 attempts See section for unbal loads During spin only Locked rotor Displays nd Go to Will Not Drain Troubleshooting
6. Combinations Infinite Cabinet QuadCoat TumbleClean Wash System w Tumblers Rear Leveling Legs Stationary Super Wash Fabric Cycle Sound System EQ Plus Normal Wash Fabric Cycle Spin Speeds Whites Fabric Cycle G MaxExtract 850 extended Wrinkle Control Fabric Cyde High Flat Dry 850 Colors Jeans Fabric Cycle Medium 650 Delicates Fabric Cycle s Low Hang Dry 550 Bulky Items Fabric Cycle Handwash Fabric Cycle Enviro Plus Fabric Cyde Quick Wash Cycle Spin Only Cycle Delay Wash Option 1 9 Hours Presoak Cycle Option Stain Treat oe Dimensions Extra Rinse Option e eae Warm Rinse Option s Width 27 MaxExtract Spin Option Depth 28 Water Level Control IntelliFill Height 443 4 Water Temperature Combos 5 Height w lid open 553 4 ATC Energy Star Cold Cold Cold 85 Warm 105 Hot Hot Soil Level Control Stain Treat Heavy Medium Light 2005 Maytag Services 16023155 Troubleshooting WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power Will Not Start e Plug cord into live electrical outlet e Check fuse or reset circuit breaker to outlet e Close lid and push the START PAUSE button to start washer The START PAUSE LED should change from flashing to on continuously e Check to see if the washer is in a pause or soak period of the cycle Wait briefly for cycle to advance e Chec
7. Cycle SE While in Service Mode pressing the Wash Rinse Temp key will start a Quick Service Cycle This will be a quick check of all systems If display shows od then open and close lid Pressing Quick Wash will advance to the next cycle 16023155 Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power The following steps are performed Display shows sc 1 Lock lid and pump starts 2 Cold bleach fill Energize the cold and bleach water valves to low setting Advance to next step if water is not connected to machine 3 Tumble using 48 rpm tumble for 10 seconds 4 Tumble with hot fill Continue tumble while energizing hot water valve for 5 seconds 5 Warm softener fill Energize cold water and fabric softener valves until medium level is reached Advance to next step if water is not connected to machine 6 Drain and Spin to 850 rpm 7 Display a PA Passed continuously for 5 seconds if no diagnostic codes were logged during the test 8 Unlock the lid when the RPM is zero If a diagnostic code is logged during the test the right most dot will turn on and stay on until quick service cycle test has ended Any diagnostic code logged during this test will result in failure of the test but will not necessarily stop the test During the Quick Service Cycle pressing the Quick Wash key will
8. Motor and Motor Control Test e Washer does not tumble during most fills or during presoak e Washer with heat option does not tumble while 16023155 heating Check belt Will Not Spin During fill cycle If machine tumbles and spins simultaneously replace clutch assembly During spin cycle If machine tumbles and spins simultaneously replace clutch assembly Perform Motor and Motor Control Test Check belt Check that the machine control correctly senses that all 3 water levels are empty See Board Input Test Tub Displacement Sensor disconnected or loose wire No Water Fill Go to No Fill Test Check to make sure water supply is turned on fully Normal water level is 1 to 7 inches inside the spinner Check electrical circuit and connections at the water valve and pressure switch Check for kinks in inlet hoses Check for clogged inlet screens Visually check hot and cold separately for fill Check for low water pressure May be dependent on pressure entering home Variations may occur due to usage in the home at the time machine is used Check for frozen pipes and hoses Tub Full of Suds Check for restricted drain system Check for loose wire connections at control board and pump Perform Motor and Motor Control Test Use high efficiency or low sudsing detergent specially formulated for front load washers Run the clothes washer through another complete cycle using the coldest water and no det
9. P or ce Wrinkle Control Lock State UL Or Ld Whites High Water Level Dor Colors Jeans Medium Water Level 00or Bulky Items Low Water Level Oori Enviro Plus Water Temperature H HE 0 Indicates Pressure Switch not satisfied for that water level Indicates Pressure Switch satisfied for that water level The appropriate water level must be added before running test 1 For High Water Level enter the Board Output Tes and select Spin Only Exit Board Output Tes after water fill and enter Board Functional Test 2 For Medium Water Level start a Normal cycle After water fill stop cycle and enter Board Functional Test 3 For Low Water Level start a Enviro Plus cycle After water fill stop cycle and enter Board 2005 Maytag Services Note Function may not occur for up to 20 seconds While in the Board Output Test the Quick Wash LED is always ON When the Neptune TL is plugged in the Machine Control Board will check the lid latch mechanism every 20 seconds If found to be locked with no cycle running the Control Board will send a signal to the switch to unlock the lid Display Diagnostic Codes The diagnostic code display can be toggled on and off from Service Mode by pressing the Wrinkle Control key The display will show a d The diagnostic codes can be viewed by using the Set Delay Time arrow keys The Set Delay Time down arrow key will
10. Top Load Washer Technical Information FAV6800A FAV7500A e Due to possibility of personal injury or property damage always contact an authorized technician for servicing or repair of this unit e Refer to Service Manual 16022808 for detailed installation operating testing troubleshooting and disassembly instructions CAUTION All safety information must be followed as provided in Service Manual 16022808 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power MAYTAG NEPTUNE TL Oe Pe e FAV68O0O00A Cycles as o ee nertune Th Hot Colo To WarmiWarm ites o ATC Warm Cold gt e ae wo coacoa Eras Svana Colors Cold Cold ledium High Flat Dr Delicates n D d A n T i sae uly Sanaa ia LowHang Dry lt H tems Start Pause L Wash Rinse Temp N i g Quick lt Tae a Wash Rinse Spin Complete Soil Level ay i Optional Settings o Color Availability W Q Controls LED End of Cycle Chime Variable Time Remaining Indicator Showering Dispenser System s Start Pause Keypad Automatic Detergent Dispenser Timed Graphis Neptune TL Automatic Bleach Dispenser Timed Washtu 301 Grade Stainless Stee Automatic Fabric Softener Dispenser Timed Capacity 3 5 cu ft Suspension 4 Struts Tumblers 2 Top Lid Porcelain Speed
11. al and will change the fill temperature as necessary after the first cycle The control system stores and retains hot and cold water intake hose reversal information which is detected on the first three complete cycles after power up The system reverts to factory defaults for the cold and hot water valves and cancels hose reversal detection if a diagnostic code 28 has been logged in a cycle See Wrong Water Temperature in the trouble shooting tips at the beginning of this document for more information 16023155 Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power Press the Super Wash key Press Delicates Push tub to back right corner so sensor extends beyond the 2 mark molded on slider Display will show UO Unbalance open Torque Specifications 2 3 Pulley clutch Bolt 4 96 in Ibs Tub Displacement Sensor 2 Mark 5 Press Hand Wash 6 Pull tub to front left corner and push down so sensor collapses to before the 1 mark molded on slider Display will show UO Unbalance open ZL Da od Clamp Ring 15 20 ft Ibs 1 Mark NOTE Moving the sensor midway between mark 1 and mark 2 represents normal operation Press Hand Wash or Delicates Display will show UC Unbalance Closed Spinner Support Shaft Nut 64 80 ft lbs Special wrench r
12. equired A Component Diagnostics NOTE Unplug lower harness connector under console and test from wire insertion side Component Pin Wire Range Check Color Drain Pump 2and 11 WH 0 to 30 and Ohms RD BK Pressure 4and13 BRand Oto 20 Switch Low RD W_ Ohms no Level H water in machine Tub Displacement Sensor Diagnostics Pressure 13 and14 PUand Oto20 CAUTION Do not perform continuity check directly on Switch Med RD W Ohms no Displacement Sensor due to the potential for Level H water in damaging the microprocessor chip in the sensor machine Pressure 1 and9 GY BK 0 to 20 1 Enter the Service Mode by pressing and holding Switch High and Ohms no the Enviro Plus and Spin Only keys for three Level YL BL water in seconds machine 16023155 2005 Maytag Services Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power Insertion Side Lower Harness 2 If no water is inside the Transmission check the integrity of the O Ring Look for signs of water or rust on and around the Input Shaft If the O Ring is bad or there are signs of water or rust around the input shaft replace the spinner support tub seal and the outer tub 3 If there was no water in the Transmission or around the top of the Input Shaft it is likely the water was leaking through t
13. ergent Reduce detergent amount for that specific load size and soil level Towel loads have a minimal amount of soil present and typically create more suds Check to see if belt is off motor and pulley Wet Clothes Very small clothes loads can cause unbalanced loads add additional towels Excessive suds may have been present Check Tub Displacement Sensor connection and main harness connector at machine control board 2005 Maytag Services Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power e Check Tub Displacement Sensor for 0 to 3 0 Volts DC output voltage between ground and the board input Check for 12 Volts DC input voltage between the ground and the board output Only check for voltage at the Tub Displacement Sensor Do not perform a continuity check See Tub Displacement Sensor Diagnostics pg 10 e Excessive motion was detected in spin de or LL Run Quick Spin Test with an empty tub to check Tub Displacement Sensor and Machine Control Board e Check for restricted drain system e Perform Motor and Motor Control Test Will Not Lock e Lid not all the way closed or not properly aligned e Check electrical connections at lock assemblies machine control board and Motor Control Board e Magnet missing Located on the back side of dispenser assembly inner lid front Left corner e Laundry load i
14. ext step RPM Fast Press Quick N A Time Wash during Down cycle Advance to Next Step Quick Press Press Off also x Service Wash Rinse exits Service Cycle Temp 7 up Mode key Hold Quick Press SignalT Press Signal T Service Cycle up and J up and 4 Step down together down to resume Press Presoak then individual buttons to test Press Off twice after starting test Membrane Test Board Input Test Press Super Wash Press Super Wash 2005 Maytag Services Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power Test or Display S Board lt a Output Test System Check Press LED to Start Press Delicates Press LED to Cancel Press Delicates Press Wrinkle Control 1 Press Wrinkle Control again 8 Spin to index speed 150 rpm and hold for 6 seconds Spin to index speed 350 rpm and hold for 6 seconds Spin to index speed 550 rpm and hold for 6 seconds Spin to index speed 700 rpm and hold for 6 seconds Spin to index speed 850 rpm and hold for 6 seconds Pump out Coast down to 0 rpm chimes 3 times Speed Range Displayed a 0 99 rpm 0 99 actual b 100 999 rpm Speed X 10 ex 85 850rpm Colors Jeans 10 thousands amp 100 thousand digit
15. he Tub Seal Replace the Outer Tub and Tub Seal Inspect the Spinner Support for damage around the Tub Seal area Pin 14 Special Instructions Water Leak Around Pulley On Replace the Spinner Support if it is damaged Tub Bottom 4 The Clutch Assembly should be inspected for signs of water or oil contamination Clean Clutch Water leaking around the pulley on the bottom of the Assembly as needed Replace Clutch Assembly tub check the following when water or oil contaminates the roller clutches Note Oil in a new Transmission is clear During 1 Remove the Transmission The Transmission operation the oil will turn a dark color caused by should be approx 1 3 full of oil The oil in the the special compounds in some of the Transmission should be thick similar to a bushings high viscosity motor oil Tip the Transmission slightly the oil should move slowly If the Transmission is nearly full or if the fluid is very thin and moves quickly the Transmission has water in it Replace the Transmission O Ring Spinner Support Tub Seal and Outer Tub Titan LED Washer Control Board Inputs Table Water Valve 0 3 3 VDC Analog Input to Micro Thermistor processor Ground Chassis ground Lid Lock Switch This switch senses if the lid is 0 12 VDC Digital Input to Micro Closed when lid locked processor and safety is locked circuitry Lid Closed Switch This switch se
16. ires it BOARD MOUNTED RELAYS SOLENOID P SoL eno1D satis id OUYPUT wot ATER coro waren BLEACH SOFTENER OUTPUT Kia PRAIN PUP K4 EPA i I ae Gees 3 2 1 CONN PE JCONN_PS oj 24 ELEEE A F 2 5 2 7 LED MACHINE CONTROL STITCHES E ELLE AE TOP COV_GRND a WATER_VALVE LH LID LOCK 4 10 LINE_COND I Hj HOT l T Tor _LID CLOSED En 9 5 THERNISTOR tal c LID LOCKED Se COLD EC ey EJ DISP_VALVE CAB_GROUND p sa RH LID LOCK SOFTEN o e p BI B2 NOT USED VAAS NOT useo BLEACH 1m CRRA LID LOCKED Laa mcl PIN 1 8 ve er Bw Px Bu 14 PIN UPPER TO LOWER HARNESS CONNECTOR v0 er Re 0n Re Pu OWER HARNESS LOWER HARNESS CONNECTOR Ro ou Px ev er vL m se in 1 pin 14 e E fens erre IRES SHOWN FROW INSERTION SIDE MOTOR CONTROL 6 e 1 T fai TUB_SENSOR N l SIGIALO8T DRA IN PUMP x zoe
17. k for restricted drain system e Check the lid lid latch mechanism and circuitry see Will Not Lock Leaking e Make sure supply hose connections are not leaking Check for rubber gasket damage due to over tightening e Make sure end of drain hose is correctly inserted and secured to drain facility e Check bottom of tub around the pulley See special instructions page 11 e Check internal hose connections fill amp drain systems hoses amp clamps e Check tub cover Remove reposition and reinstall the tub cover seal Seal seam must be at the top of the tub cover e Make sure water dispensing system on inner lid is securely attached to lid e Make sure dispenser valve is securely attached to mounting bracket e Check standpipe for leak Wrap a dry rag around the standpipe opening If rag becomes wet leak is fault of home plumbing Be sure the standpipe is capable of accepting the flow of water from the washer e Check the lid hinges if water is coming out behind the lid e Check for bowing of lid where water enters detergent dispenser Display Lights Up When Lid is Opened or Closed e This is normal behavior No Tumble e Start normal cycle with an empty machine and allow a fill to check tumble e Fabric cycles such as NORMAL DELICATES HAND WASH amp WRINKLE CONTROL only tumble periodically every 60 seconds e Check for loose connections at machine control board motor control board and motor e Perform
18. l Go to Wrong Water valve high low temp Water thermistor failure or ohm Temperature resistance Troubleshooting seen Section Disconnect power Continuity between p 6 pin 1 to p 8 pin 1 at the Machine Control Board connector Change of state of the relay Welded system relay 2005 Maytag Services Diag Description Trigger Action to be Code taken LED Will display oL The washer is unable to complete Load bound tS cycle The paddles cannot up move To continue Washer not operating due to tumble not functioning start oause Exit Service Mode To exit 1 Press Enviro Plus and Spin Only keys for 3 seconds again or 2 press Off or 3 unplug the machine After five 5 minutes of inactivity user key presses in Service Mode the machine will exit the Service Mode and resume normal operations Pressing the Off key will completely exit Service Mode If a cycle is running cancel the cycle Pressing the Start Pause key while running a test will pause the individual test while remaining in Service Mode A power loss during Service Mode will cancel this mode Hose Reversal Detection and Correction The washing machine has diagnostic features that determine if the hoses are reversed on the first complete cycle after power up The control board monitors water temperatures during the wash cycle The control system is capable of detecting hot and cold water intake hose revers
19. nses if the lid is 0 12 VDC Digital Input to Micro Closed when lid closed processor and is closed system relay coil processor is not pressed Tach from Variable Tach signal 0 12 VDC Digital Input to Micro Speed Motor Control processor and safety circuitr epee processor satisfied processor satisfied High water level 120 VAC Input to Micro Closed when not processor and some satisfied relays 2005 Maytag Services 11 16023155 Component Testing Information WARNING To avoid risk of electrical shock personal injury or death disconnect power to before servicing unless testing requires it Membrane Pad Continuity Checks Unplug ribbon connector from display board Touch probe of meter to the appropriate pin numbers listed in the chart Meter will show infinite unless the appropriate key is pressed Pin 2 6 Note When the Neptune TL is plugged in the Machine Control Board will check the lid latch mechanism every 20 seconds If found to be locked with no cycle running the Control Board will send a signal to the switch to unlock the lid Start Pause z 18 amp 3 Start Pause Wrinkle Control 18 amp 7 16023155 12 2005 Maytag Services Wiring Schematic A WARNING To avoid risk of electrical shock personal injury or death disconnect power to before servicing unless testing requ
20. ontrol Board attempts Output Test LED Will display Did not sense od lid open after Customer may have the last three tried to repeat wash completed cycle without cycles opening the lid Go to Lid Lock Test Rotor forcing a shut down The lid was not opened after completed wash cycles 16023155 8 2005 Maytag Services Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power Diag Description Trigger Action to be Code taken Check for loose wire connections Clear the diagnostic Detected lid code and recheck lock switch Open lid lock if reoccurs perform open during switch with Diagnostic cycle when motor Motor Motor not running Control Board test expected Check for faulty motor relay on the Detected lid Detected lid switch open sensor switch during cycle open and the when not lid locked Section switch locked Lid lock is Go to Will Not locked and a Unlock atstart ot user tries to Troubleshooting cycle start a cycle Section Motor high Motor tach 24 Go to Lid Lock Test Troubleshooting Lid is locked RPM signal is seen Replace motor detected two at maximum control board times speed Tach signal exists without torque input Replace motor Abnormal control board condition Motor tach signal exists without motor running Abnorma
21. ount of water while the control board meters the incoming flow to regulate the actual temperature of the water in the tub This may appear to be significantly warmer cooler than expected e Check that both faucets are on fully e Make sure the temperature selection is correct e This washer will compensate for reversed fill hoses See Hose Reversal Detection e Make sure water heater is set to deliver a minimum of 120 F 49 C hot water at the tap Also check water heater capacity and recovery rate e Ifthe water heater is located a long distance from washer the water line may need to be purged prior to starting wash cycle e Disconnect inlet hoses and clean screens e The washer will need to go through a Hot Cold cycle if the fill hoses were previously installed incorrectly and then corrected e Check Water Valve Thermistor Resistance at room temperature is 61700 ohms See board input output chart Noise Cabinet Hits e Level the machine e Check sensor refer to Tub Sensor Test e Check Strut and Strut Isolator for proper operation e Check for Diagnostic Code 10 Consumer Information Codes If the consumer observes codes on display see table below LED Description Display CL Closed Lid is closed Distribute Clothes The load is dc unbalanced preventing high speed spin Redistribute clothes Failed to Lock The machine has FL repeatedly tried to lock the lid Make sure the lid is shut completely
22. s Diagnostic Code Display code displays Initial All Diagnostic Press Set N A Codes Delay T or J Cycle Count Press and hold Release No for Normal while Normal Diagnostic diagnostic code returns to Code is displayed diagnostic code display Clear All Press Quick Diagnostic Wash Whites Codes together while displaying diagnostic codes Display Press Bulky Press Bulky Software Items 3 times Items a 4 time Version 1 press major soft revision 2 minor soft revision Cycle Count Signal 10 s and 1 s digits Signal 100 s and 1000 s digits Quick Spin Test While in Service Mode press the Hand Wash key to start a Quick Spin Test Quick Spin test steps are as follows 1 Lock the lid 2 Spin to index speed 90 rpm and hold for 60 seconds Pump drains machine 2005 Maytag Services i Hold Quick Spin Step T If the Hand Wash key is pressed again during the Quick Spin test the machine will hold at the next highest index speed for up to 30 minutes To cancel press the Hand Wash key again Fast Time Down Test While any test or cycle is running in Service Mode pressing the Quick Wash key will advance the program to the next cycle stage For example if in one of the following Stage of vi Cycle Advances To Presoak End of Presoak Every 5 Minutes of ee Wash Time End of the Spin Drain Spin Profile Rinse End of Rinse Quick Service
23. s Enviro Plus and Spin Only keys for 3 seconds again or 2 press Off or 3 unplug the machine The following table summarizes special tests and features available in Service Mode along with methods of activation and cancellation Accessing Service Tests and Diagnostic Features while in Service Mode Suds Machine has detected high level of suds The machine will alter Sd its cycle for this situation Use hE detergent or reduce the amount of detergent Latch Unlocked Close lid tightly to yE enable locking Continuous Unbalanced Circuit See Wet Clothes Troubleshooting UC Improper signal from Tub Displacement Sensor Check Pressure Switch before replacing Tub Displacement Sensor UB See Diagnostic Code 10 LL Large Load Detected CL Clear To Reset Cycle Counts oL Machine Paused Load Wedging Service Mode Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems Service Mode can be entered in the middle of any wash cycle without interrupting the cycle While in Service Mode the technician can cancel the current cycle set a continuous running mode start a 16023155 Test or Display Press LED to Press LED to Start Cancel Quick Spin Press Hand Press Off exits Test Wash Service Mode lkp Hold Quick Press Hand Press Hand Spin Step Wash during Wash cancels holds test hold amp resumes predefined n
24. s too large to close lid e Check system relay for welded contacts Diagnostic code 34 Disconnect power Continuity between p 6 pin 1 to p 8 pin 1 at the Machine Control Board connector e Go to Lid Lock Test e Make sure inner lid is properly assembled to lid e Make sure door lock bumpers are fully seated to top cover Will Not Unlock e Press Off The motor control is not responding if it takes 4 minutes to unlock The motor control is either bad or disconnected e Unplug and reconnect power cord Wait 20 seconds for machine to unlock e Check lid locked switch circuit Circuit should be closed at machine control See board input output chart e Check for loose electrical connections at lid lock and at machine control board e Push lid closed to make sure nothing from inside is pressing against it which may keep it from unlocking e Perform Motor and Motor Control Test see Motor and Motor Control Test section e f necessary remove clothes by disconnecting power to washer and open top cover with a putty knife Will Not Drain e Check for restricted drain system e Check low medium and high water fill completion Go to No Fill Test e Check for 120 VAC at the pump when a spin cycle is selected lt 550 rpm 2005 Maytag Services e Go to Board Output Test and perform pump out test e Incold climates check for frozen Drain Hose Wrong Water Temperature Too Hot Too Cold This washer uses a reduced am
25. ting the system relay is activated If off press Quick Wash with the lid shut to activate 7 Press Whites to start the motor control output test This will send 120VAC to the motor control board The motor control will execute a test routine and the motor should run rotating the spinner at 50 rpm There could be up to a 20 second delay before the spinner starts rotating 8 If motor does not run Check for 120 VAC at the motor control board harness between L1 and Neutral See Illustration Ground Line 1 Neutral Harness Motor Harness If voltage is present then problem exists with the motor and motor control system e Check for loose electrical connections at motor and motor control board e Check phase windings of the motor See Illustration f motor windings are good replace the motor control board 2005 Maytag Services Troubleshooting 4 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power Diagram Motor Harness Green Gray 155 195 Ohms 5 7 Ohms T Gray Black White Brown If voltage is not present e Check for loose electrical connections at Machine Control Board or broken wires in harness e Check lid actuator switch and related wiring The lid must be closed and locked by pressing colors jeans The system relay is then activated and the quick wash LED is lit Board F
26. unctional Test Input Control Keys While in Service Mode pressing the Super Wash key will begin the Board Input Test This test turns on a specified output after a key press Pressing the Super Wash key again cancels the test Display shows if While in Service Mode press the following key to check respective function Functional Test Note For the water temperature the value could be three digits in which case the first digit will be displayed separately from the other two 2 digits The two displays will be shown alternately Each temperature will be displayed by default in Fahrenheit units and can be changed to Celsius units by pressing either Set Delay Time Arrow key up or down Board Output Test While in Service Mode pressing the Delicates key will begin the Board Output Test This test turns on a specified output after a key press Pressing the Delicates key again cancels the test All outputs will be turned off after five 5 minutes While in Service Mode press the following key to check respective function Key Function Normal Hot Water Valve Wrinkle Control Fabric Softener Valve Whites Motor Control Colors Jeans Lid Lock Bulky Items Bleach Valve Spin Only Cold Water Valve Quick Wash Toggle System Relay Presoak Drain Pump Extra Rinse Lid Unlock Key Function Display Normal Lid Position G
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