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HP Pavilion Dv2000 Laptop/notebook

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1. IRQO System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPl compliant system IRQ10 USB UHCI controller 24C2 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11 USB EHCI controller 24CD Default configuration USB UHCI controller 24C4 USB UHCI controller 24C7 Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller Q ExpressCard may assert IRQ3 IRQ4 IRQ5 IRG7 or IRQ20 Maintenance and Service Guide 6 1 Specifications Hardware IRQ Table 6 7 System Interrupts Continued System Function IRQ12 Synaptics PS 2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19 Standard Enhanced PCI to USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ20 TI 6411 PClxx21 x515 Cardbus Controller IRQ20 TI OHCI Compliant IEEE 1394 Host Controller IRQ21 TI Integrated PCIxx21 FlashMedia Controller IRQ21 Broadcom 802 11b g WLAN IRQ21 Micros
2. Battery Spare Part Number Information 12 cell 8 8 Ah 417067 001 6 cell 4 0 Ah 417066 001 6 cell 2 55 Ah 441611 001 6 cell 2 2 Ah 440772 001 4 Remove the battery by following these steps a Turn the computer upside down with the front panel toward you 5 6 Maintenance and Service Guide Removal and Replacement Procedures b Slide and hold the battery release latch to the left The front edge of the battery disengages from the computer Lift the front edge of the battery up and swing it back d Remove the battery G Removing the Battery Reverse the above procedure to install the battery Maintenance and Service Guide 5 7 Removal and Replacement Procedures 5 4 Hard Drive Hard Drive Spare Part Number Information For use only with computer models using Intel processors 5400 rpm 160 GB 442171 001 5400 rpm 120 GB 417059 001 For use with all computer models 5400 rpm 100 GB 417058 001 5400 rpm 80 GB 417057 001 5400 rpm 60 GB 417056 001 5400 rpm 40 GB 430460 001 1 Prepare the computer for disassembly refer to Section 5 3 5 8 Maintenance and Service Guide Removal and Replacement Procedures 2 Loosen the two Phillips PM2 0x5 0 screws that secure the hard drive cover to the computer 3 Lift the left side of the cover and swing it to the right 4 Remove the hard drive cover zB The hard drive cover is included in the Plastics Kits
3. USB port Connects an optional USB device 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder Digital Media Slot Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Secure Digital Input Output SD I O Memory Stick MS Memory Stick Pro MSP xD Picture Card XD xDPicture Card XD Type M Digital Media Slot light On A digital card is being accessed ExpressCard slot Supports optional ExpressCard 54 cards Maintenance and Service Guide Product Description The keyboard components on the computer are shown below and described in Table 1 4 S Keyboard Components Maintenance and Service Guide 1 1 Product Description Table 1 4 Keyboard Components Item Component Function 1 fi to f12 keys 12 Execute frequently used system functions when pressed in combination with the fn key 2 caps lock key Enables caps lock and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows Displays a shortcut menu for items applications key beneath the pointer 6 Arrow keys Move the cursor around the screen 7 Embedded numeric keypad keys 15 Can be used like the keys on an external numeric keypad
4. 18 Remove the Web camera from the bracket Removing the Display Web Camera Bracket 5 38 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverter 417097 001 19 Remove the two Phillips PM2 5x5 0 screws that secure the inverter to the display enclosure 20 Remove the inverter from the display enclosure 21 Disconnect the display cable and the backlight cable from the display inverter Removing the Display Inverter Maintenance and Service Guide 5 39 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit includes left and right display hinges For use with full featured computer models 430473 001 For use with defeatured computer models 417102 001 22 Remove the two Phillips PM2 5x7 0 screws that secure each hinge to the display panel 23 Remove the display hinges 24 Remove the display hinge covers from the display hinges Removing the Display Hinges 5 40 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels For use with full featured computer models 430457 001 For use with defeatured computer models 430458 001 For use with dv2200 models BV panel 435842 001 For use with dv2200 models AG panel 435843 001 25 Remove the
5. 2 15 Maintenance and Service Guide iv Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 004 3 1 3 2 Computer Major Components 3 2 3 3 Display Assembly Components 3 20 3 4 Mass Storage Devices 00 5 3 22 3 9 Plastics Kat i e ao cats oie cca ay 3 24 3 6 Cable Kite dnei En eee ee Be ee 3 25 3 7 Miscellaneous 0 0 00 eee eee eee 3 26 3 8 Sequential Part Number Listing 3 29 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 0 0002s 4 1 4 2 Service Considerations 005 4 2 Plastic Parts 225206 cihewar ada enw a doce a haes 4 2 Cables and Connectors 200 000 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 0 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial Number 0 0 0 eee ee eee 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Computer for Disassembly 5 6 5 4 Hard Drive icy ese ee ee Pey oe eee 5 8 5 0 RIE Battery 4 cw See aa Aad 5 12 5 6 Computer Feet 0 0 0 0 ee eee 5 13 5 7 Memory Module 2
6. 5 84 Maintenance and Service Guide Removal and Replacement Procedures Q The following note applies only to computer models using AMD processors The fan heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan heat sink assembly The fan heat sink assembly mounting bracket is available using spare part number 417114 001 Removing the Fan Heat Sink Assembly Mounting Bracket Reverse the above procedure to install the fan heat sink assembly Maintenance and Service Guide 5 85 Removal and Replacement Procedures 5 26 Processor Processor Spare Part Number Information For use with computer models using Intel processors Intel Core Duo T7200 2 00 GHz use with dv2200 models 435849 001 Intel Core Duo T5600 1 83 GHz use with dv2200 models 435848 001 Intel Core Duo T5500 1 66 GHz use with dv2200 models 437780 001 Intel Core Duo T5200 1 60 GHz use with dv2200 models 437781 001 Intel Core Duo T2600 2 16 GHz 417044 001 Intel Core Duo T2500 2 00 GHz 417043 001 Intel Core Duo T2400 1 83 GHz 417042 001 Intel Core Duo T2250 1 73 GHz 430455 001 Intel Core Duo T2300 1 66 GHz 417041 001 Intel Core Duo T2050 1 60 GHz 430454 001 Intel Core Duo T2350 1 60 GHz use with dv2200 models 440781 001 Intel Core Duo T2060 1 60 GHz use with dv2200 models 441610 001 Intel Core Solo T1350 1 80 GHz 430456 001 Intel Celeron M 440 1 8
7. 8 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide Product Description The top components on the computer are shown below and described in Table 1 5 Top Components Part 1 Maintenance and Service Guide 1 13 Product Description Table 1 5 Top Components Part 1 Item Component 1 Caps lock light Function On Caps lock is on 2 Power button When the computer is Off press to turn on the computer E On press to enter hibernation E In standby briefly press to exit standby E In hibernation briefly press to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 3 Speakers 2 Produce sound 4 Internal microphones 2 select models only Record sound If there is a microphone icon next to each microphone opening your computer has internal microphones 5 Integrated camera Records video and captures still photographs 6 Volume mute button Mutes and restores speaker volume 7 Volume scroll zone Adjusts volume Slide your finger to the left to decrease volume and to the right to increase volume Alternatively you can tap the left half of the scroll zone to decrease volume or you can tap the right half of the
8. China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru For use with computer models using AMD processors E 802 11a b g LJ WLAN module for use in 417377 001 the United States and Canada E 802 11a b g LJ WLAN module for use in the ROW 417377 002 countries or regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru E 802 11b g HS WLAN module for use in the United States 416376 001 and Canada E 802 11b g HS WLAN module for use in the ROW 416376 002 countries or regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru E 802 11b g WLAN Mini Card module for use in Costa 430453 001 Rica Israel Kuwait Thailand United Arab Emirates Ukraine 5 18 Maintenance and Service Guide Removal and Replacement Procedures Mini Card Module Spare Part Number Information Continued E 802 11b g WLAN Mini Card module for use in the 440770 001 countries or regions listed below These countries or regions are categorized as most of the world MOW 1 for use with dv2200 models Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Arabia Argentina Dominican Indonesia Taiwan Australia Republic Malaysia The United States Bahamas Guam Mexico Vietnam Barbados Guatemala New Zealand Brunei Hong Kong E 802 11b g WLAN module for use in the countries or 440770 002 regions listed below These co
9. Section Description of Screws Removed 5 9 Optical Drive 1 to remove the optical drive 2 to remove the optical drive bracket 5 10 Keyboard 3 5 11 Switch Cover 4 to remove the switch cover 2 to remove the power switch board 5 12 Display Assembly 5 Display bezel 6 Web camera 3 Display inverter 2 Display hinges 4 Display panel 0 Wireless antenna transceivers 2 Microphones 0 Web camera cable 0 5 13 Top Cover 18 5 14 TouchPad 7 5 15 Wireless Switch Board 2 5 16 Modem Module 2 5 17 Audio Infrared Board 2 5 18 Bluetooth Module 2 5 19 USB Board 1 5 20 Speaker Assembly 3 5 21 Display Lid Switch Module 2 to remove top cover rear strip 1 to remove the display lid switch module 5 22 System Board 2 5 4 Maintenance and Service Guide Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 23 Power Connector Cable 1 5 24 ExpressCard Assembly 4 5 25 Fan Heat Sink Assembly 5 loosened 5 26 Processor 1 loosened Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord
10. O invent Maintenance and Service Guide HP Pavilion dv2000 Notebook PC Document Part Number 417981 002 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2006 2007 Hewlett Packard Development Company L P Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel Core and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries AMD Sempron Turion and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion dv2000 Notebook PC Second Edition A
11. 14 Turn the LCD panel right side up 15 Remove the backlight cables from the clip in the LCD panel Releasing the Backlight Cables D 10 Maintenance and Service Guide Display Component Recycling 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame Maintenance and Service Guide D 11 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight D 12 Maintenance and Service Guide Display Component Recycling 19 Disconnect the display cable from the LCD panel 20 Remove the screws that secure the LCD panel to the LCD rear panel 21 Release the LCD panel from the LCD rear panel 22 Release the tape that secures the LCD panel to the LCD rear panel Releasing the LCD Panel Maintenance and Service Guide D 13 Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel D 14 Maintenance and Service Guide Connector Pin Assignments Table E 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide E 1 Connector Pin Assignments
12. In some cases drivers are not listed in the Add or Remove Programs list If the driver is not listed it does not need to be removed a Select Start gt Control Panel gt Add or Remove Programs b Click the program or driver you want to remove and then click Change Remove B 6 Maintenance and Service Guide Backup and Recovery in Windows XP 2 Select Start gt All Programs gt System Recovery gt Application and Driver Recovery The Application and Driver Recovery tool opens 3 Select Application Installation or Driver Installation and then click Next 4 Follow the on screen instructions to complete the program or driver recovery 5 Restart the computer if prompted Reinstalling Programs from Discs 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted Performing a Recovery PC Recovery software allows you to repair or restore the system if you experience system failure or instability PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive Microsoft Windows XP has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using PC Recovery Q PC Recovery only recovers software that was preinstalled at the factory S
13. Mobile AMD Sempron processors and extensive multimedia support HP Pavilion dv2000 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 Features The following processors are available varying by computer model Intel Core Duo T7200 2 00 GHz Intel Core Duo T5600 1 83 GHz Intel Core Duo T5500 1 66 GHz Intel Core Duo T5200 1 60 GHz Intel Core Duo T2600 2 16 GHz Intel Core Duo T2500 2 00 GHz Intel Core Duo T2400 1 83 GHz Intel Core Duo T2250 1 73 GHz Intel Core Duo T2060 1 60 GHz Intel Core Duo T2300 1 66 GHz Intel Core Duo T2350 1 60 GHz Intel Core Duo T2050 1 60 GHz Intel Core Solo T1350 1 80 GHz Intel Celeron M 440 1 86 GHz Intel Celeron M 430 1 73 GHz AMD Turion Dual Core TL 60 2 0 GHz MD Turion 64 MK 36 2 00 GHz MD Turion TL 56 1 80 GHz MD Turion ML 52 1 60 Ghz MD Turion ML 50 1 60 GHz Mobile AMD Sempron 3500 1 80 GHz Mobile AMD Sempron 3400 1 80 GHz LY Mobile AMD Sempron 3200 1 60 GHz E 14 1 inch WXGA 1280 x 768 TFT display with over 16 7 million colors varying by computer model A A A A UvUovoOUOOUHUHHHUYHVOBHHHHYeoO D 1 2 Maintenance and Service Guide Product Description 160 120 100 80 60 or 40 GB high capacity hard drive varying by computer model E 256 MB DDR synchronous DRAM SDRAM at 667 MHz and 533 MHz expandable to 2 0 GB E Microsoft Windows XP Home Edition or Windows XP Professional
14. Remove the optical drive fi _ _ Ci ae o e LLL 7 o Sgr Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive Maintenance and Service Guide 5 23 Removal and Replacement Procedures 5 10 Keyboard Keyboard Spare Part Number Information For use only with computer models using Intel processors Belgium 441317 A41 Portugal 441317 131 Europe 441317 021 Russia 441317 251 Greece 441317 DJ1 Saudi Arabia 441317 171 Israel 441317 BB1 Switzerland 441317 111 Japan 441317 291 Taiwan 441317 AB1 Korea 441317 AD1 Thailand 441317 281 Latin America 441317 161 Turkey 441317 141 Nordic 441317 DH1 For use with all computer models Brazil 441317 201 Norway 441317 091 Denmark 441317 081 Spain 441317 071 France 441317 051 Sweden Finland 441317 101 French Canada 441317 121 The United Kingdom 441317 031 Germany 441317 041 The United States 441317 001 Internationally 441317 B31 Italy 441317 061 1 Prepare the computer for disassembly Section 5 3 5 24 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the three Phillips PM2 5x7 0 screws that secure the keyboard to the computer Removing the Keyboard Screws Maintenance and Service Guide 5 25 Removal and Replacement Procedures 3 Turn the computer display side up with the front panel toward you 4 Open the computer as far as possible 5
15. Run a comprehensive self test on a secondary Test select models only hard drive 2 3 Troubleshooting Flowcharts Table 2 9 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 Maintenance and Service Guide 2 15 Troubleshooting Table 2 9 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 16 M
16. Table E 2 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused E 2 Maintenance and Service Guide Connector Pin Assignments Table E 3 S Video Out 0900 000 C Pin Signal Pin Signal 1 TV Ground 5 TV CD 2 TV CVBS 6 TV Ground 3 TV Ground 7 TV YD 4 TV Ground Maintenance and Service Guide E 3 Connector Pin Assignments Table E 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog F 4 Maintenance and Service Guide Connector Pin Assignments Table E 5 RJ 11 Modem Pin Signal Pn Sga A Unused gt gt 4 Uws 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide E 5 Connector Pin Assignments Table E 6 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table E 7 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel E 6 Maintenance and Service Guide F Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line vol
17. built in to the display enclosure lining that secure the Web camera cable to the display enclosure 34 Remove the Web camera cable from the display enclosure Removing the Web Camera Cable Reverse the above procedure to reassemble and install the display assembly 5 44 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Top Cover Top Cover Spare Part Number Information For use with full featured computer models 430467 001 For use with defeatured computer models 417090 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COUO o Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Maintenance and Service Guide 5 45 Removal and Replacement Procedures 2 Remove the six Phillips PM2 5x9 0 screws and the Phillips PM2 5x7 0 screw that secure the top cover to the computer Removing the Top Cover Screws Part 1 5 46 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two Phillips PM2 0x3 0 screws and the four Phillips PM2 0x4 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 2 Maintenance and Service Guide 5 47 Removal and Replacement Procedures 4 Turn the computer right side up with the front toward yo
18. jacks Maintenance and Service Guide 1 7 Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components Table 1 2 Right Side Components Item Component Function gt gt gt 1 Optical drive Reads an optical disc 2 USB ports 2 Connect optional USB devices 3 RJ 11 modem jack Connects a modem cable 4 Power connector Connects an AC adapter 1 8 Maintenance and Service Guide Product Description The external components on the left side of the computer are shown below and described in Table 1 3 Left Side Components Maintenance and Service Guide 1 9 Product Description Item Table 1 3 Left Side Components Component Security cable slot Function Attaches an optional security cable to the computer Q The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card External monitor port Connects an external VGA monitor or projector Expansion port 3 Connects the computer to an optional expansion product The computer has only one expansion port The term expansion port 3 describes the type of expansion port RJ 45 network jack Connects a network cable
19. removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of Static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protectio
20. spare part number 417073 001 Removing the Hard Drive Cover Maintenance and Service Guide 5 9 Removal and Replacement Procedures 5 Remove the two black Phillips PM2 5x5 0 screws that secure the hard drive to the computer 6 Use the mylar tab to lift the hard drive until it disconnects from the computer 7 Remove the hard drive from the hard drive bay I e o j m e Removing the Hard Drive Maintenance and Service Guide Removal and Replacement Procedures 8 Remove the four Phillips PM3 0x3 0 screws that secure the hard drive frame to the hard drive 9 Lift the frame straight up to remove if from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 5 RTC Battery RTC Battery Spare Part Number Information RTC battery 417076 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Remove the hard drive cover Section 5 4 3 Disconnect the RTC battery cable from the system board 4 Remove the RTC battery Replacing the RTC Battery 5 12 Maintenance and Service Guide Removal and Replacement Procedures 5 6 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 417095 001 The f
21. 00 0 0005 5 14 5 8 Mini Card Module 2 00004 5 17 5 9 Optical Drive 0 2 e ee ee eee 5 22 5 10 Keyboarder sensns sir cean ins eee eee 5 24 SATS With COV anean a end 5 28 5 12 Display Assembly 00005 5 32 5 13 Top Cover icc pos bens oe ees SEE eee ke et 5 45 5 14 TouchPad si oss to eee eee a 5 50 5 15 Wireless Switch Board 5 54 5 16 Modem Module 0000 5 5 56 5 17 Audio Infrared Board 00 5 5 58 5 18 Bluetooth Module 00 0 5 60 5 19 USB Board eree e npare arasen a nin eee 5 62 5 20 Speaker Assembly 0005 5 64 5 21 Display Lid Switch Module 5 66 5 22 System Board 0 0 00 5 70 5 23 Power Connector Cable 5 73 5 24 ExpressCard Assembly 5 75 5 25 Fan Heat Sink Assembly 5 78 5 26 PLOcessOP sce bee deb bes SRE eos 5 86 Maintenance and Service Guide vi Contents o A UU SP A F Specifications Screw Listing Backup and Recovery in Windows XP Backup and Recovery in Windows Vista Display Component Recycling Connector Pin Assignments Power Cord Set Requirements Index vii Maintenance and Service Guide 1 Product Description The HP Pavilion dv2000 Notebook PC offers advanced modularity Intel Core Duo Core Solo and Celeron processors or AMD Turion 64 Mobile Technology and
22. 0xD42094FF System Function shipping configuration Realtek RTL8139 810x Family Fast Ethernet NIC 0xD4003400 0xD40034FF Conexant AC Link Audio 0xD4003800 0xD40038FF SoftV90 Data Fax Modem with SmartCP OxFEC00000 0xFECOOFFF System board resources OxFEE00000 0xFEEOOFFF System board resources 0xA0000 0xBFFFF PCI bus 0xA0000 0xBFFFF PCI standard PCI to PCl bridge 0xA0000 0xBFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD6000 0xD7FFF PCI bus 0xDC000 0xDDFFF PCI bus 0xDD000 0xDDFFF Texas Instruments PCIxx21 x515 Cardbus Controller OxE0000 0xFFFFF System board 0x40000000 0xFFFFFFFF PCI bus Maintenance and Service Guide A Screw Listing This appendix provides specification and reference information for the screws used in the computer All screws listed in this appendix are available in the Screw Kit spare part number 417108 001 and the Display Screw Kit spare part number 417104 001 Table A 1 Phillips PM3 0x3 0 Screw Head MMIII Color Qty Length Thread Width Silver 4 3 0 mm 3 0 mm 4 0 mm Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 5 3 Phillips PM3 0x3 0 Screw Locations Maintenance and Service Guide A 1 Screw Listing Table A 2 Phillips PM2 0x5 0 Captive Screw Oja Head MMIII Color Qty Length Thread Width Black 5 5 0 mm 2 0 mm 4 0 mm Where used T
23. 4 Remove the wireless switch board Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board Maintenance and Service Guide 5 55 Removal and Replacement Procedures 5 16 Modem Module Modem Module Spare Part Number Information For use only with computer models using Intel processors 417083 001 For use only with computer models using AMD processors 431852 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COOCOO wv Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 56 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the modem module cable from the modem module 3 Remove the two Phillips PM2 0x4 0 screws that secure the modem module to the system board 4 Lift up on the front of the modem module to disconnect it from the system board 5 Remove the Modem module Removing the Modem Module Reverse the above procedure to install the modem module Maintenance and Service Guide 5 57 Removal and Replacement Procedures 5 17 Audio Infrared Board Audio Infrared Board Spare Part Number Information Audio infrared board includes audio infrared board cable 417086 001 1 Prepare the compute
24. Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide F 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Region Accredited Agency Applicable Note Number Koea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People s Republic CCC 5 of China Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 Q NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall pl
25. Main menu 3 To close the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter The computer restarts in Windows Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 1 To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Select Exit gt Load Setup Defaults and then press f10 3 When the Setup Confirmation is displayed press enter to save your preferences 4 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Q Your password security and language settings are not changed when you restore the factory default settings Maintenance and Service Guide 2 3 Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to the Help and Support Cente
26. PM2 0x3 0 Screw Continued jm Head MMIII Color Qty Length Thread Width Black 18 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the power button board to the computer documented in Section 5 11 Phillips PM2 0x3 0 Screw Locations A 18 Maintenance and Service Guide Screw Listing Table A 6 Phillips PM2 0x3 0 Screw Continued jm Head MMIII Color Qty Length Thread Width Black 18 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Web camera to the Web camera bracket documented in Section 5 12 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 19 Screw Listing Table A 6 Phillips PM2 0x3 0 Screw Continued m MMI Color Qty Length Thread Black 18 3 0 mm 2 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 13 Head Width 4 0 mm Phillips PM2 0x3 0 Screw Locations A 20 Maintenance and Service Guide Screw Listing Table A 6 Phillips PM2 0x3 0 Screw Continued m Head MMIII Color Qty Length Thread Width Black 18 3 0 mm 2 0 mm 4 0 mm Where used 5 screws that secure the TouchPad bracket to the top cover documented in Section 5 14 1 T T l iF ie Ta ne a o aS p A eye A i L c a p l Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 21 Screw Listing Table A 6 Phi
27. Remove the two Phillips PM2 0x4 0 screws that secure the Mini Card module to the computer The edge of the module opposite the socket rises away from the computer 7 Remove the module by pulling it away from the socket at an angle Mini Card WLAN modules are designed with a notch to prevent incorrect installation into the Mini Card module socket Removing a Mini Card Module Reverse the above procedure to install a Mini Card module Maintenance and Service Guide 5 21 Removal and Replacement Procedures 5 9 Optical Drive Optical Drive Spare Part Number Information DVD CD RW Combo Drive 417060 001 DVD RW R and CD RW Double Layer Combo Drive 417061 001 DVD RW R and CD RW Double Layer Combo Drive with 417062 001 LightScribe 1 Prepare the computer for disassembly Section 5 3 2 Remove the Phillips PM2 5x7 0 screw that secures the optical drive to the computer 3 Insert a thin tool such as a paper clip into the media tray release hole The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive to the left 5 Remove the optical drive Removing the Optical Drive 5 22 Maintenance and Service Guide Removal and Replacement Procedures 6 Position the optical drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0x3 0 screws that secure the optical drive bracket to the optical drive 8
28. Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a
29. Section 5 3 2 Disconnect the Mini Card WLAN antenna cables from the Mini Card WLAN module Section 5 8 3 Remove the Phillips PM2 5x9 0 screw that secures the display assembly to the computer Removing the Display Screw 5 32 Maintenance and Service Guide Removal and Replacement Procedures 4 Turn the computer display side up with the front toward you 5 Open the display as far as possible 6 Disconnect the following cables Display cable Web camera cable Microphone cable 7 Remove the wireless antenna cables from the hole in the system board Disconnecting the Display Web Camera and Microphone Cables and Removing the Wireless Antenna Cables Maintenance and Service Guide 5 33 Removal and Replacement Procedures CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 8 Remove the two black Phillips PM2 5x5 0 screws and the two Phillips PM2 5x7 0 screws that secure the display assembly to the computer 9 Remove the display assembly Removing the Display Assembly 5 34 Maintenance and Service Guide Removal and Replacement Procedures 10 Remove the following Four rubber screw covers on the top edge of the display bezel Two rubber screw covers on the bottom edge of the display bezel Four Phillips PM2 5x5 0 screws
30. System Restore window opens Follow the on screen instructions Creating Recovery Discs D Recovery Manager creates a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs You will need high quality CD R DVD R or DVD R media purchased separately Formatted DVD RW discs and DVD RW double layer discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the computer optical drive C4 Maintenance and Service Guide Backup and Recovery in Windows Vista E If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options Q If you are operating the computer on battery power you will be prompted to connect to AC power befor
31. Width Black 11 7 0mm 2 5mm 4 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 Three screws that secure the keyboard to the computer documented in Section 5 10 One screw that secures the top cover to the computer documented in Section 5 13 Phillips PM2 5x7 0 Screw Locations A 14 Maintenance and Service Guide Screw Listing Table A 5 Phillips PM2 5x7 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 11 7 0mm 2 5mm 4 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 12 Phillips PM2 5x7 0 Screw Locations Maintenance and Service Guide A 15 Screw Listing Table A 5 Phillips PM2 5x7 0 Screw Continued MMI Color Qty Length Thread Black 11 7 0 mm 2 5 mm Where used Head Width 4 0 mm 4 screws that secure the display hinges to the display assembly documented in Section 5 12 Phillips PM2 5x7 0 Screw Locations A 16 Maintenance and Service Guide Screw Listing Table A 6 Phillips PM2 0x3 0 Screw uo Head THT HII Color Qty Length Thread Width Black 18 3 0 mm 2 0 mm 4 0 mm Sit m Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 17 Screw Listing Table A 6 Phillips
32. board for use with defeatured computer models using AMD processors 431845 001 AMD Turion ML 50 1 60 GHz processor includes thermal pad 431846 001 AMD Turion ML 52 1 60 GHz processor includes thermal pad 3 36 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 431848 001 Mobile AMD Sempron 3200 1 60 GHz processor includes thermal pad 431849 001 Mobile AMD Sempron 3400 1 80 GHz processor includes thermal pad 431851 001 Fan heat sink assembly for use only on computer models using AMD processors includes thermal pad 431852 001 Modem module for use only on computer models using AMD processors 435743 001 HP Remote Control II Plus 435836 001 USB travel mouse 435837 001 AMD Turion TL 56 1 80 GHz processor dv2200 models 435838 001 Mobile AMD Sempron 3500 1 80 GHz processor dv2200 models 435842 001 14 1 WXGA BV display assembly 435843 001 14 1 WXGA AG display assembly 435853 001 14 0 inch WXGA display assembly includes Web cam and microphone 435854 001 14 0 inch WXGA display assembly includes microphone 435848 001 Intel Core Duo T5600 1 83 GHz processor dv2200 models 435849 001 Intel Core Duo T7200 2 00 GHZz processor dv2200 models 435851 001 Intel Celeron M 430 1 73 GHz processor dv2200 models 436238 001 Optical wired
33. equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a gro
34. front toward you 3 Remove the two silver Phillips PM2 5x5 0 screws that secure the top cover rear strip to the computer Removing the Base Enclosure Trim Screws Maintenance and Service Guide 5 67 Removal and Replacement Procedures 4 Turn the computer right side up with the front toward you 5 Remove the top cover rear strip from the computer zB The top cover rear strips are available using spare part numbers 430466 001 for use with full featured computer models and 417088 001 for use with defeatured computer models Removing the Top Cover Rear Strip 5 68 Maintenance and Service Guide Removal and Replacement Procedures 6 Disconnect the display lid switch module cable from the system board 7 Remove the Phillips PM2 0x3 0 screw that secures the display lid switch module to the computer 8 Remove the display lid switch module from the system board Removing the Display Lid Switch Module Reverse the above procedure to install the display lid switch module Maintenance and Service Guide 5 69 Removal and Replacement Procedures 5 22 System Board System Board Spare Part Number Information For use only with computer models using Intel processors E PM G72N V for use with full featured computer models 417035 001 E GM for use with full featured computer models 417036 001 E GMZ for use with defeatured computer models 417037 001 E PM G72M Z system board 440777 0
35. headset spare part number 3 26 3 29 HP Remote Control spare part number 3 26 l T O address specifications 6 13 infrared port 1 7 infrared receiver spare part numbers 3 26 3 38 interrupt specifications 6 11 inverter removal 5 39 spare part number 3 35 5 39 K keyboard removal 5 24 spare part numbers 3 3 3 5 3 39 3 40 3 41 5 24 troubleshooting 2 34 keyboard components 1 11 keypad keys 1 12 L LED board cable illustrated 3 25 removal 5 31 left side components 1 9 Index 4 Maintenance and Service Guide Index M mass storage devices spare part numbers 3 22 Media button 1 16 memory module removal 5 14 spare part numbers 3 13 3 33 5 14 memory module compartment 1 20 memory module compartment cover illustrated 3 24 removal 5 15 microphone location 1 14 removal 5 43 microphone jack location 1 7 pin assignments D 6 Mini Card compartment 1 20 Mini Card compartment cover illustrated 3 24 removal 5 20 Mini Card module removal 5 17 spare part numbers 3 15 3 17 3 19 3 30 3 31 3 32 3 35 3 39 5 17 modem connector removal 5 74 modem jack location 1 8 pin assignments D 5 modem module removal 5 56 spare part numbers 3 7 3 34 3 37 5 56 modem troubleshooting 2 36 monitor port location 1 10 pin assignments D 4 mouse spare part number 3 26 3 36 3 37 network jack location 1 10 pin assignments D 2 network troubleshooting 2 36
36. includes frame and connector 417058 001 5400 rpm 100 GB hard drive includes frame and connector 417059 001 5400 rpm 120 GB hard drive for use only with computer models using Intel processors includes frame and connector 417060 001 DVD CD RW Combo Drive 417061 001 DVD RW R and CD RW Double Layer Combo Drive 417062 001 DVD RW R and CD RW Double Layer Combo Drive with LightScribe Maintenance and Service Guide 3 33 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 417066 001 6 cell 4 0 Ah battery 417067 001 12 cell 8 8 Ah battery 417073 001 Plastics Kit 417075 001 Cable Kit 417076 001 RTC battery 417079 001 Switch cover for use with full featured computer models include wireless button and light 417080 001 Switch cover for use with defeatured computer models includes wireless button and light 417081 001 Fan heat sink assembly include thermal pads for use only on computer models using Intel processors 417082 001 TouchPad cable 417083 001 Modem module for use only on computer models using Intel processors 417084 001 Power button board includes power button board cable 417085 001 USB board includes USB board cable 417086 001 Audio infrared board includes audio infrared board cable 417087 001 Display lid switch module 417088 001 Top cover rear strip for use with defeatur
37. infrared board includes audio infrared 417086 001 board cable Maintenance and Service Guide 3 7 Illustrated Parts Catalog Computer Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 15 Processors include thermal pad Intel Core Duo T7200 2 00 GHz dv2200 models only 435849 001 Intel Core Duo T5600 1 83 GHz dv2200 models only 435848 001 Intel Core Duo T5500 1 66 GHz dv2200 models only 437780 001 Intel Core Duo T5200 1 60 GHz dv2200 models only 437781 001 Intel Core Duo T2600 2 16 GHz 417044 001 Intel Core Duo T2500 2 00 GHz 417043 001 Intel Core Duo T2400 1 83 GHz 417042 001 Intel Core Duo T2250 1 73 GHz 430455 001 Intel Core Duo T2300 1 66 GHz 417041 001 Intel Core Duo T2050 1 60 GHz 430454 001 Intel Core Duo T2350 1 60 GHz dv2200 models only 440781 001 Intel Core Duo T2060 1 60 GHz dv2200 models only 441610 001 Intel Core Solo T1350 1 80 GHz 430456 001 Intel Celeron M 440 1 86 GHz dv2200 models only 440780 001 Intel Celeron M 430 1 73 GHz dv2200 models only 435851 001 AMD Turion Dual Core TL 60 2 0 GHz dv2200 440771 001 models only AMD Turion 64 MK 36 2 00 GHz dv2200 models 438210 001 only AMD Turion TL 56 1 80 GHz dv2200 models only 435837 001 AMD Turion ML 52 1 60 GHz 431846 001 AMD Turion ML 50 1 60 GHz 431845 001 Mobil
38. instability Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Maintenance and Service Guide C 1 Backup and Recovery in Windows Vista Backing Up Your Information When to Back Up On a regularly scheduled basis Q Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Backup Suggestions Create system restore points using the Windows System Restore feature Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste Maintenance and Service Guide Backup and Recovery in Windows Vista Using System Restore Points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back
39. is displayed press enter to save your preferences 4 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Q Your password security and language settings are not changed when you restore the factory default settings Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to Help and Support which is accessible only when the computer is in Windows The Setup Utility features available for advanced users include a hard drive self test a Network Service Boot and settings for boot order preferences Maintenance and Service Guide 2 11 Troubleshooting The lt F12 gt to boot from LAN message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot The Press lt ESC gt to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order Closing the Setup Utility You can close the Setup Utility with or without saving changes Mm To close the Setup Utility a
40. links for the operating system and other software provided on your computer Select Start gt Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program B 10 Maintenance and Service Guide C Backup and Recovery in Windows Vista Recovering System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Back up your information regularly to protect your important system files Make a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Create system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Perform a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or
41. on the top edge of the display bezel Two Phillips PM2 5x9 0 screws on the bottom edge of the display bezel Q The display bezel rubber screw covers are included in the Display Plastics Kit spare part number 417104 001 Te a Removing the Display Bezel Screws Maintenance and Service Guide 5 35 Removal and Replacement Procedures Q The display bezel is included in the Display Plastics Kit spare part numbers 430471 001 for use with full featured computer models and 417100 001 for use with defeatured computer models 11 Flex the insides edges of the left and right sides and the top and bottom sides of the display bezel until the bezel disengages from the display enclosure 12 Remove the display bezel Removing the Display Bezel Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Web camera 417113 001 13 Remove the Phillips PM2 5x4 0 screw that secures the Web camera to the display enclosure 14 Remove the display Web camera from the display enclosure 15 Disconnect the camera cable from the camera board oa l Removing the Display Web Camera Maintenance and Service Guide 5 37 Removal and Replacement Procedures 16 Turn the Web camera upside down 17 Remove the two Phillips PM2 0x3 0 screws that secure the Web camera to the bracket
42. ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in 6 8 Maintenance and Service Guide Specifications Table 6 5 DVD RW R and CD RW Double Layer Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 9 Specifications Hardware DMA Table 6 6 System DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned 6 10 Maintenance and Service Guide Specifications Hardware IRQ Table 6 7 System Interrupts System Function
43. scroll zone to increase volume 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled Maintenance and Service Guide Product Description The top components on the computer are shown below and described in Table 1 6 Top Components Part 2 Maintenance and Service Guide 1 15 Product Description Table 1 6 Top Components Part 2 Item Component Function 1 Media button If QuickPlay is not installed and the computer is E On the media button opens the music program or Media menu allowing you to select a multimedia program Off the media button does not function E In standby the media button resumes from standby into Windows If QuickPlay is installed and the computer is E On the media button opens the music program or Media menu allowing you to select a multimedia program E Off the media button opens the music program or the Media menu allowing you to select a multimedia program E In standby the media button resumes from standby into Windows The media button does not affect the hibernation file or the procedure for restoring from hibernation 2 DVD button When the computer is E On the DVD button opens the default DVD program to start a DVD in the optical drive E Off the DVD button opens QuickPlay to start a DVD in the optical drive If the QuickPlay software is not installed the computer starts in Windows E In hibernation opens QuickPlay
44. the Netherlands Norway Portugal Spain and Sweden Brazil 383496 201 Canada French Canada Latin America Thailand andthe 383496 001 United States Denmark 383496 081 Hong Kong and the United Kingdom 383496 031 India 383496 D61 Israel 383496 BB1 Italy 383496 061 Japan 383496 291 Korea 383496 AD1 People s Republic of China 383496 AA1 Switzerland 383496 111 Taiwan 383496 AB1 3 28 Maintenance and Service Guide Illustrated Parts Catalog 3 8 Sequential Part Number Listing Table 3 7 Spare Parts Sequential Part Number Listing Spare Part Number Description 364727 001 USB digital drive not illustrated 371693 003 Earbud headset glossy black 383496 001 Power cord for use in Canada French Canada Latin America Thailand and the United States 383496 011 Power cord for use in Australia and New Zealand 383496 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 383496 031 Power cord for use in Hong Kong and the United Kingdom 383496 061 Power cord for use in Italy 383496 081 Power cord for use in Denmark 383496 111 Power cord for use in Switzerland 383496 201 Power cord for use in Brazil 383496 291 Power cord for use in Japan 383496 AA1 Power cord for use in the People s Republic of China 383496 AB1 Power cord for use in Taiwan 383496 AD1 Power cord for use in Korea 383496 BB1 P
45. to start a DVD in the optical drive If the QuickPlay software is not installed the computer resumes from hibernation 1 16 Maintenance and Service Guide Product Description The top components on the computer are shown below and described in Table 1 7 Top Components Part 3 Table 1 7 Top Components Part 3 Item Component Function 1 Previous Rewind When a disc is playing in the optical drive Button E Press to play the previous track or chapter E Press fn this button to rewind 2 Play Pause button When a disc is in the optical drive and is E Not playing press to play the disc E Playing press to pause the disc 3 Next Fast Forward When a disc is playing in the optical drive button E Press once to play the next track or chapter E Press fn this button to fast forward 4 Stop button When a disc is playing in the optical drive press to stop the current disc activity Maintenance and Service Guide 1 17 Product Description The TouchPad components are shown below and described in Table 1 8 TouchPad Components Table 1 8 TouchPad Components Item Component Function 1 TouchPad on off Enables disables the TouchPad button 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left and right Function like the left and right buttons on an TouchPad buttons external mouse 4 TouchPad scroll zone Scrolls upward or downward 1 18 Maintenance a
46. to that point if you want to reverse subsequent changes made to your system Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points E Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Q If you revert to a restore point and then change your mind you can reverse the restoration Creating a System Restore Point 1 Select Start gt Control Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Under Automatic restore points select the disk for which you want to create a restore point 5 Click Create The System Protection window opens 6 Follow the on screen instructions Maintenance and Service Guide C 3 Backup and Recovery in Windows Vista Restoring to a Previous Date and Time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click the System Restore button and then click Next 5 The
47. to the computer documented in Section 5 12 Phillips PM2 5x9 0 Screw Locations Maintenance and Service Guide A 25 Screw Listing Table A 7 Phillips PM2 5x9 0 Screw Continued ii Head MMIII Color Qty Length Thread Width Black 13 9 0 mm 2 5mm 4 0 mm Where used One screw that secures the top cover to the computer documented in Section 5 12 Phillips PM2 5x9 0 Screw Location A 26 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Head m MMIII Color Qty Length Thread Width Silver 3 5 0 2 5mm 4 0 mm Where used One screw that secures the switch cover to the computer documented in Section 5 11 Silver Phillips PM2 5x5 0 Screw Location Maintenance and Service Guide A 27 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued m ete MMIII Color Qty Length Thread Width Silver 3 5 0 2 5mm 4 0 mm Where used 2 screws that secure the base enclosure trim to the computer documented in Section 5 21 Silver Phillips PM2 5x5 0 Screw Locations A 28 Maintenance and Service Guide Screw Listing Table A 9 Phillips PM2 5x4 0 Screw jm reed MMIII Color Qty Length Thread Width Black 11 4 0 mm 2 5mm 4 0 mm Where used One screw that secures the Web camera to the display enclosure documented in Section 5 9 Two screws that secure the wireless antenna transceivers to the dis
48. 001 Optical wired mouse 436238 001 Expansion hub 430326 001 HP xb3000 Expansion Base 417330 001 USB travel mouse 435836 001 Backpack 405527 001 Remote control ExpressCard 439128 001 Infrared emitter 439129 001 TV tuner ExpressCard 439130 001 TV tuner antenna 439131 001 3 26 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Spare Parts Miscellaneous not illustrated Continued Spare Part Description Number Remote control ExpressCard EMEA 439254 001 Carrying case 418162 001 HP Remote Control II Plus 435743 001 Wireless laser mouse 430958 001 Screw Kit includes the following screws refer to 417108 001 Appendix A Screw Listing for more information on screw specifications and usage E Phillips PM3 0x3 0 screw E Phillips PM2 0x13 0 spring loaded E Phillips PM2 5x9 0 screw shoulder screw Phillips PM2 5x7 0 screw E Phillips PM2 0x9 0 spring loaded shoulder screw E Phillips PM2 0x8 0 screw E Phillips PM2 0x4 0 screw E Phillips PM2 0x3 0 screw E Phillips PM2 0x2 0 screw E Black Phillips PM2 5x5 0 screw E Silver Phillips PM2 5x5 0 screw E Phillips PM2 0x5 0 captive screw Maintenance and Service Guide 3 27 Illustrated Parts Catalog Table 3 6 Spare Parts Miscellaneous not illustrated Continued Spare Part Description Number Power cords for use in Australia and New Zealand 383496 011 Belgium Europe Finland France Germany Greece 383496 021
49. 01 E GM system board 440778 001 For use only with computer models using AMD processors E For use with full featured computer models 431483 001 E For use with defeatured computer models 431844 001 Q When replacing the system board ensure that the following components are removed from the defective system board and installed on the replacement system board RTC battery Section 5 5 Memory modules Section 5 7 Mini Card module Section 5 8 Modem module Section 5 16 ExpressCard assembly Section 5 24 Fan heat sink assembly Section 5 25 Processor Section 5 26 Prepare the computer for disassembly Section 5 3 and remove the following components md Hard drive Section 5 4 d Optical drive Section 5 9 d Keyboard Section 5 10 LY Switch cover Section 5 11 5 70 Maintenance and Service Guide Removal and Replacement Procedures md Display assembly Section 5 12 m Top cover Section 5 13 2 Turn the top cover right side up with the front toward you 3 Disconnect the power connector cable from the system board 4 Remove the two Phillips PM2 5x5 0 screws that secure the system board to the top cover Removing the System Board Screws Maintenance and Service Guide 5 71 Removal and Replacement Procedures 5 Use the optical drive connector to lift the right side of the system board until it rests at an angle 6 Slide the system board to the right until the co
50. 1b g WLAN module for use in the countries or 409407 002 regions listed below These countries or regions are categorized as most of the world MOW 2 Aruba Egypt The Philippines The Austria El Salvador Poland Netherlan Azerbaijan Estonia Portugal ds Bahrain Finland Romania Norway Belgium France Russia Oman Bermuda Georgia Serbia and Slovenia Bulgaria Germany Montenegro South Africa Cayman Greece Singapore Spain Islands Hungary Slovakia Sri Lanka Columbia Iceland Liechtenstein Sweden Croatia Ireland Lithuania Switzerland Cyprus Italy Luxembourg Turkey The Czech Latvia Malta The United Republic Lebanon Monaco Kingdom Denmark Uzbekistan Maintenance and Service Guide 3 15 Illustrated Parts Catalog Computer Major Components 3 16 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules Continued E 802 11a b g WLAN module for use in the countries 409497 001 or regions listed below These countries are categorized as the rest of the world ROW China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru For use with computer models using AMD processors E 802 11a b g LJ WLAN module for use in 417377 001 the United States and Canada E 802 11a b g LJ WLAN module for use in the ROW 417377 002 countries or regions listed below China Honduras Qatar Uruguay Ecuador
51. 2 001 For use with dv2200 models AG panel 435843 001 5 Wireless antenna transceivers and cables 417106 001 6 Display Hinge Kit includes left and right display hinges For use with full featured computer models 430473 001 For use with defeatured computer models 417102 001 7 Display Cable Kit includes the Web camera cable 417099 001 Display lid switch module for use only with 417087 001 computer models using Intel processors not illustrated Display Label Kit for use with dv2200 models not 410935 001 illustrated Display Screw Kit includes screws and rubber screw 417104 001 covers not illustrated Maintenance and Service Guide 3 2 Illustrated Parts Catalog 3 4 Mass Storage Devices Mass Storage Devices 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number 1 Hard drives include frame and connector 5400 rpm 160 GB 442171 001 5400 rpm 120 GB 417059 001 5400 rpm 100 GB 417058 001 5400 rpm 80 GB 417057 001 5400 rpm 60 GB 417056 001 5400 rpm 40 GB 430460 001 2 Optical drives DVD CD RW Combo Drive 417060 001 DVD RW R and CD RW Double Layer Combo 417061 001 Drive 417062 001 DVD RW R and CD RW Double Layer Combo Drive with LightScribe USB digital drive not illustrated 364727 001 Maintenance and Service Guide 3 23 Illustrated Parts Catalog 3 5 Plastics Kit o
52. 6 GHz use with dv2200 models 440780 001 Intel Celeron M 430 1 73 GHz use with dv2200 models 435851 001 For use with computer models using AMD processors AMD Turion Dual Core TL 60 2 0 GHz use with dv2200 440771 001 models AMD Turion 64 MK 36 2 00 GHz use with dv2200 models 438210 001 AMD Turion TL 56 1 80 GHz use with dv2200 models 435837 001 AMD Turion ML 52 1 60 Ghz 431846 001 AMD Turion ML 50 1 60 GHz 431845 001 Mobile AMD Sempron 3500 1 80 GHz use with dv2200 435838 001 models Mobile AMD Sempron 3400 1 80 GHz 431849 001 Mobile AMD Sempron 3200 1 60 GHz 431484 001 5 86 Maintenance and Service Guide Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uoovoeo ov Hard drive Section 5 4 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 System board Section 5 22 Maintenance and Service Guide 5 87 Removal and Replacement Procedures Steps 2 and 3 apply only to computer models using Intel processors 2 Turn the processor locking screw one half turn counterclockwise until you feel a click 3 Lift the processor straight up and remove it Q Align the triangle icon embossed on the processor socket with the gold triangle on the processor when you install the processor ivan nm Removing the Pro
53. 8 audio in microphone jack location 1 7 pin assignments D 6 audio out headphone jack location 1 7 pin assignments D 6 B backpack spare part number 3 26 3 29 Backup and Recovery Windows Vista C 1 Windows XP B 1 backup suggestions B 2 C 2 base enclosure spare part numbers 3 11 3 35 3 36 Index battery removal 5 6 spare part numbers 3 13 3 34 3 39 3 41 5 6 battery bay 1 19 battery light 1 6 battery release latch 1 19 Bluetooth module removal 5 60 spare part number 3 11 3 29 5 60 Bluetooth module cable illustrated 3 25 bottom components 1 19 C Cable Kit contents 3 25 spare part number 3 25 3 34 cables service considerations 42 caps lock key 1 12 caps lock light 1 14 carrying case spare part number 3 27 3 35 CMOS clearing 1 4 Maintenance and Service Guide Index 1 Index components bottom 1 19 front 1 6 keyboard 1 11 left side 1 9 right side 1 8 top 1 13 1 15 1 17 TouchPad 1 18 composite S Video and audio input cable spare part number 3 26 3 30 computer feet locations 5 13 Computer Setup Advanced Menu 2 8 2 15 File Menu 2 6 2 13 Security Menu 2 7 2 13 Tools Menu 2 7 2 14 computer specifications 6 1 connector pin assignments external monitor D 4 headphone D 6 microphone D 6 monitor D 4 RJ 11 modem D 5 RJ 45 network D 2 S Video out D 3 Universal Serial Bus USB D 1 connectors service considerations 4 2 creating recovery di
54. C00000 0xFABFFFFF PCI standard PCI to PCl bridge 0xD4000000 0xD4000FFF Standard OpenHCD USB Host Controller 0xD4001000 0xD4001 FFF Standard OpenHCD USB Host Controller 0xD4002000 0xD4002FFF Standard Enhanced PCI to USB Host Controller 0xD4003000 0xD40033FF ATI SMBus OxFFF80000 0xFFFFFFFF System board 0xE0000000 0xE03FFFFF System board 0xE0000000 0xE03FFFFF System board resources 0x0000 0xOF FF System board Maintenance and Service Guide Specifications Table 6 9 System Memory Map Continued Memory Map Address hex System Function shipping configuration 1394 Host Controller 0xD4200000 0xD4203FFF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000 0xD4205FFF Broadcom 802 11b g WLAN OxFFEFFO00 OxFFEFFFFF Texas Instruments PCIxx21 x515 Cardbus Controller OxFFEFE000 OxFFEFEFFF Texas Instruments PCIxx21 x515 Cardbus Controller OxF2C00000 0xF6BFFFFF Texas Instruments PCIxx21 x515 Cardbus Controller 0xD4206000 0xD4207FFF Texas Instruments PCIxx21 Integrated FlashMedia Controller 0xD4209000 0xD42090FF SDA Standard Compliant SD Host Controller 0xD4208C00 0xD4208CFF SDA Standard Compliant SD Host Controller 0xD4208800 0xD42088FF SDA Standard Compliant SD Host Controller Maintenance and Service Guide 6 17 Specifications Table 6 9 System Memory Map Continued Memory Map Address hex 0xD4209400
55. Click Advanced Options on the System Recovery screen b Select Destructive Recovery and follow the on screen instructions Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the recovery partition which will increase space on the hard drive Delete the recovery partition only if you have already created recovery discs CAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including the PC Recovery software Thereafter you must use the recovery discs to access PC Recovery software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start gt All Programs gt System Recovery gt PC Recovery The PC Recovery tool opens 3 Select PC Recovery and click Next The computer restarts and the PC Recovery tools opens Maintenance and Service Guide B 9 Backup and Recovery in Windows XP 4 Click OK 5 At the System Recovery screen click Advanced Options 6 Select Delete Recovery Partition not recommended and follow the on screen instructions Updating Reinstalled Software After you perform a system recovery connect to the Internet to update all reinstalled software To access update
56. Click Restore my computer to an earlier time and then click Next 3 Follow the on screen instructions Creating Recovery Discs PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Q Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs You will need high quality CD R DVD R or DVD R media purchased separately Q DVD RW R and double layer DVD RW are not compatible with the PC Recovery Disc Creator software E The computer must be connected to AC power during this process E Only one set of recovery discs can be created per computer B 4 Maintenance and Service Guide Backup and Recovery in Windows XP E Number each disc before inserting it into the computer optical drive E If necessary you can exit the program before you have finished creating the recovery discs The next time you open PC Recovery Disc Creator you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt System Recovery gt PC Recovery Disc Creator The PC Recovery Disc Creator tool opens 2 Click Next Q If you are operating the computer on ba
57. Next Fast Forward button 1 17 nonfunctioning device troubleshooting 2 24 2 33 num lock key 1 12 num lock light 1 14 O optical drive location 1 8 1 19 OS loading problems 2 30 precautions 4 3 removal 5 22 spare part numbers 3 19 3 23 5 22 specifications 6 8 6 9 P packing precautions 4 5 password clearing 1 4 Maintenance and Service Guide Index 5 Index performing a recovery Windows Vista C 7 Windows XP B 7 plastic parts 4 2 Plastics Kit contents 3 24 spare part number 3 5 3 24 3 34 Play Pause button 1 17 pointing device troubleshooting 2 35 power button 1 14 power button board removal 5 31 spare part number 3 3 3 34 5 31 power connector 1 8 power connector cable removal 5 73 spare part numbers 3 11 3 36 5 73 power cord set requirements E 2 spare part numbers 3 28 3 29 power light 1 6 power management features 1 5 power troubleshooting 2 18 Previous Rewind button 1 17 processor removal 5 86 spare part numbers 3 9 3 32 3 33 3 35 3 36 3 37 3 39 3 41 5 86 recovering from partition on hard drive Windows Vista C 7 Windows XP B 8 recovering from the recovery discs Windows Vista C 7 Windows XP B 8 remote control spare part number 3 29 remote control spare part numbers 3 26 3 27 3 37 3 38 removal preliminaries 4 1 procedures 5 1 replacement preliminaries 4 1 procedures 5 1 RF cable spare part number 3 26 3 30 RF input adapt
58. Pakistan South Korea Venezuela Haiti Peru E 802 11b g WLAN Mini Card module for use in Costa 430453 001 Rica Israel Kuwait Thailand United Arab Emirates Ukraine E 802 11b g WLAN Mini Card module for use in the 440770 001 countries or regions listed below These countries or regions are categorized as most of the world MOW 1 dv2200 models only Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Arabia Argentina Dominican Indonesia Taiwan Australia Republic Malaysia The United Bahamas Guam Mexico States Barbados Guatemala New Zealand Vietnam Brunei Hong Kong Maintenance and Service Guide 3 17 Illustrated Parts Catalog Computer Major Components 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules Continued E 802 11b g WLAN module for use in the countries or 440770 002 regions listed below These countries or regions are categorized as most of the world MOW 2 dv2200 models only Aruba Egypt Lebanon Monaco Austria EI Salvador Philippines Netherlands Azerbaijan Estonia Poland Norway Bahrain Finland Portugal Oman Belgium France Romania Slovenia Bermuda Georgia Russia South Africa Bulgaria Germany Serbia amp Montenegro Spain Cayman Isl Greece Singapore Sri Lanka Columbia Hungary Slovakia Sweden Croatia Iceland Liechtenstein Swi
59. Slide the keyboard back to release the tabs on the front of the keyboard from the top cover 6 Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest Releasing the Keyboard 5 26 Maintenance and Service Guide Removal and Replacement Procedures 7 Release the zero insertion force ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Disconnecting the Keyboard Cable 8 Remove the keyboard Reverse the above procedure to install the keyboard Maintenance and Service Guide 5 27 Removal and Replacement Procedures 5 11 Switch Cover Switch Cover Spare Part Number Information For use with full featured computer models 417079 001 For use with defeatured computer models 417080 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 10 3 Close the computer 4 Turn the computer upside down with the front panel toward you 5 Remove the three Phillips PM2 5x9 0 screws and the silver Phillips PM2 5x5 0 screw that secure the switch cover to the computer Removing the Switch Cover Screws 5 28 Maintenance and Service Guide Removal and Replacement Procedures 6 Turn the computer display side up with the front toward you 7 Open the computer as far as possible 8 Disconnect the power button board cable from the system board 9 Release the
60. ZIF connector to which the LED board cable is connected and disconnect the cable from the system board Disconnecting the Switch Cover Cables Maintenance and Service Guide 5 29 Removal and Replacement Procedures 10 Lift the front edge of the switch cover to disengage it from the computer 11 Slide the switch cover to the right to disengage it from the computer 12 Remove the switch cover Removing the Switch Cover 5 30 Maintenance and Service Guide Removal and Replacement Procedures Q The power button board is available using spare part number 417084 001 13 If it is necessary to replace the power button board remove the two Phillips PM2 0x3 0 screws that secure the board to the switch cover and then remove the power button board 14 If it is necessary to replace the LED board cable release the ZIF connector to which the cable is connected and disconnect the cable from the LED board Removing the Power Button Board and LED Board Cable Reverse the above procedure to install the switch cover Maintenance and Service Guide 5 31 Removal and Replacement Procedures 5 12 Display Assembly Display Assembly Spare Part Number Information 14 0 inch WXGA display assembly includes wireless antenna 417048 001 transceivers and cables 14 0 inch WXGA display assembly includes Web cam and microphone 435853 001 1 Prepare the computer for disassembly
61. able disable enhanced SATA mode select models only Maintenance and Service Guide 2 7 Troubleshooting Table 2 3 System Configuration Menu Continued Select To Do This Boot Options Set the following boot options m f10 and f12 Delay sec Set the delay for the 10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 m CD ROM boot Enable disable boot from CD ROM m Floppy boot Enable disable boot from Floppy m Internal Network Adapter boot Enable disable boot from Internal Network Adapter m Boot Order Set the boot order for a USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Tu a a 0 Diagnostics Menu Table 2 4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive 2 8 Maintenance and Service Guide Troubleshooting 2 2 Setup Utility in Windows Vista The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load Q The fingerprint reader select models only does not work when accessing the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility 1 Turn on or restart the computer 2 Before Windows opens and while Pre
62. aintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 17 Nonfunc tioning Device All drives working Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Keyboard pointing device working Go to Flowchart 2 20 No Network Modem Connection Connecting to network or modem Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power N Go to Power up Power up i Reset Flowchart 9 bia power on AC power 2 4 No Power Part 3 Y Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the
63. aintenance and Service Guide A 9 Screw Listing Table A 4 Phillips PM2 0x4 0 Screw jm Head MMIII Color Qty Length Thread Width Black 10 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Mini Card module to the computer documented in Section 5 8 Phillips PM2 0x4 0 Screw Locations A 10 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 0x4 0 Screw Continued Head jm MMIII Color Qty Length Thread Width Black 10 4 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the top cover to the computer documented in Section 5 13 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide A 11 Screw Listing Table A 4 Phillips PM2 0x4 0 Screw Continued jm MMI Color Qty Length Thread Black 10 4 0 mm 2 0 mm Where used Head Width 4 0 mm 2 screws that secure the modem module to the computer documented in Section 5 16 Phillips PM2 0x4 0 Screw Locations A 12 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 0x4 0 Screw Continued im Head MMIII Color Qty Length Thread Width Black 10 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the ExpressCard assembly to the computer documented in Section 5 24 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide A 13 Screw Listing Table A 5 Phillips PM2 5x7 0 Screw Head oe A Color Qty Length Thread
64. aker Assembly Spare Part Number Information Speaker assembly 417089 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COOCOO Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 64 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the speaker cable from the system board 3 Remove the three Phillips PM2 5x4 0 screws that secure the speakers to the computer 4 Lift the speakers straight up to remove them from the computer Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly Maintenance and Service Guide 5 65 Removal and Replacement Procedures 5 21 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 417087 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COOCOO Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 66 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the computer upside down with the
65. and remove the following components m COCO Hard drive Section 5 4 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 System board Section 5 22 2 Turn the computer upside down with the front toward you 5 78 Maintenance and Service Guide Removal and Replacement Procedures 3 Disconnect the fan cable from the system board Disconnecting the Fan Cable Maintenance and Service Guide 5 79 Removal and Replacement Procedures Q Steps 4 and 5 apply only to computer models using Intel processors 4 Loosen the four Phillips PM2 0x13 0 screws and the Phillips PM2 0x9 0 screw that secure the fan heat sink assembly to the system board 5 Remove the fan heat sink assembly from the system board Removing Fan Heat Sink Assembly 5 80 Maintenance and Service Guide Removal and Replacement Procedures Q Steps 6 and 7 apply only to computer models using AMD processors 6 Loosen the Phillips PM2 0x9 0 screw and the four Phillips PM2 0x13 0 screws that secure the fan heat sink assembly to the system board 7 Remove the fan heat sink assembly from the system board Removing Fan Heat Sink Assembly Maintenance and Service Guide 5 81 Removal and Replacement Procedures Q The following note applies only to computer models using Intel processors The thermal pad
66. and Monaco Bermuda Ireland Netherlands Bulgaria Italy Norway Cayman Islands Latvia Oman Columbia Lebanon Slovenia Croatia The Philippines South Africa Cyprus Poland Spain Czech Republic Portugal Sri Lanka Denmark Romania Sweden Egypt Russia Switzerland El Salvador Serbia and Turkey Estonia Montenegro United Kingdom Finland Singapore Uzbekistan France Slovakia 440770 291 802 11b g WLAN module for use in Japan dv2200 models 440771 001 AMD Turion Dual Core TL 60 2 0 GHz processor dv2200 models 440772 001 6 cell 2 2 Ah battery 440777 001 PM G72M Z system board 440778 001 GM system board 440780 001 Intel Celeron M 440 1 86 GHz processor dv2200 models 440781 001 Intel Core Duo T2350 1 60 GHz processor dv2200 models 441317 001 Keyboard for use in the United States 441317 021 Keyboard for use in the Europe Maintenance and Service Guide 3 39 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 441317 031 Keyboard for use in the United Kingdom 441317 041 Keyboard for use in Germany 441317 051 Keyboard for use in France 441317 061 Keyboard for use in Italy 441317 071 Keyboard for use in Spain 441317 081 Keyboard for use in Denmark 441317 091 Keyboard for use in Norway 441317 101 Keyboard for use in Sweden Finland 441317 111 Keyboard for use in Switzerland 441317 121 Keyboard for use in Fr
67. cal blockst 312 581 808 234 433 260 Disk rotational speed 5400 rpm Operating temperature 5 C to 60 C 5 C to 55 C 41 F to 140 F 41 F to 131 F Certain restrictions and exclusions apply For details consult technical support by selecting Start gt Help and Support gt Contact support 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity is less TActual drive specifications may differ slightly 6 4 Maintenance and Service Guide Specifications Table 6 3 Hard Drives Continued 100 GB 80 GB 60 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70mm 70mm 70mm Weight 99g 102 g 99g Interface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous 100 MB sec 100 MB sec 100 MB sec maximum ATA security ATA security ATA security Security Seek times typical read including setting Single track 3 ms 3ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blockst 195 363 650 156 301 488 117 210 240 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Q Certain restrictions and exclusions apply For details consult technical support by selecting Start gt Help and Support gt Contact support 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity is less tActual drive specifications may differ slightly Maintenance and Service Guide 6 5 Speci
68. ce and Service Guide Index 7 Index TouchPad components 1 18 TouchPad on off button 1 18 TouchPad scroll zone 1 18 transporting precautions 4 5 troubleshooting audio 2 31 docking device 2 24 flowcharts 2 15 keyboard 2 34 modem 2 36 network 2 36 nonfunctioning device 2 24 2 33 OS loading 2 25 overview 2 1 pointing device 2 35 power 2 18 video 2 22 TV tuner antenna spare part numbers 3 26 3 38 TV tuner spare part numbers 3 26 3 38 U Universal Serial Bus USB connector location 1 8 1 10 pin assignments D 1 unknown password 1 4 USB board removal 5 62 spare part number 3 11 3 34 5 62 USB board cable illustrated 3 25 USB digital drive spare part number 3 23 3 29 USB infrared receiver spare part number 3 26 3 30 USB travel mouse spare part number 3 26 using system restore points B 3 C 3 v vents 1 20 video troubleshooting 2 22 volume button 1 14 volume scroll zone 1 14 W Web camera location 1 14 removal 5 37 spare part number 3 21 3 35 5 37 Web camera bracket removal 5 38 Web camera cable removal 5 44 Windows applications key 1 12 Windows logo key 1 12 wireless antenna removal 5 42 spare part number 3 35 5 42 wireless laser mouse spare part number 3 27 3 36 Index 8 Maintenance and Service Guide Index wireless light 1 7 wireless switch 1 7 wireless switch board removal 5 54 spare part number 3 7 3 34 5 54 workstation pr
69. cessor 5 88 Maintenance and Service Guide Removal and Replacement Procedures Q Steps 4 and 5 apply only to computer models using AMD processors 4 Turn the processor locking screw one half turn counterclockwise until you feel a click 5 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned with the triangle icon embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install a processor Maintenance and Service Guide 5 89 6 Specifications This chapter provides physical and performance specifications Table 6 1 Computer Dimensions Length 33 4 cm 13 2 in Width 23 7 cm 9 33 in Height varies from front to back 2 6 to 3 9cm 1 02 to 1 54 in Weight With discrete system board 2 48 kg 5 47 lbs With UMA system board 2 39 kg 5 27 lbs Stand alone power requirements Operating voltage 18 5 V dc to 19 0 V de Operating current 3 5 A or 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Maintenance and Service Guide Specifications Table 6 1 Computer Continued Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft No
70. clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 5 RTC Battery for more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any batteries at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 4 Maintenance and Service Guide Product Description 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components The external components on the front of the computer are shown below and described in Table 1 1 Item 1 Front Components Component Power light Table 1 1 Front Components Function E On The computer is on E Blinking The computer is in standby E Off The computer is off Battery light On A battery is charging E Blinking A bat
71. computer can be reset using the standby switch and either 1 Reseat the power cables in the docking the lid switch or the main power switch device and at the AC outlet 2 Ensure the AC power source is active 3 Ensure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another computer or replacing it N Replace Power on power supply if applicable lt Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in computer and at power source Power on Power outlet active Replace power cord Power on External Internal or Replace external external AC adapter AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power Part 4 2 20 Maintenance and Service Guide Troubleshooting Flowcha
72. ctions 2 30 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 No audio Computer in docking device if applicable Go to Flowchart 2 16 No Audio Part 2 Turn up audio internally or externally Undock Go to Flowchart 2 17 Nonfunctioning Device Internal audio Replace the docking device Go to Flowchart 2 16 No Audio Part 2 Maintenance and Service Guide 2 3 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement m Internal speakers m Audio board if applicable 2 32 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close computer Replace hard drive Operating System pugi
73. d Spare Part Item Description Number 21 Batteries 12 cell 8 8 Ah 417067 001 6 cell 4 0 Ah 417066 001 6 cell 2 55 Ah 441611 001 6 cell 2 2 Ah 440772 001 22 Hard drives include frame and connector For use only with computer models using Intel processors 5400 rpm 120 GB 417059 001 For use with all computer models 5400 rpm 160 GB 442171 001 5400 rpm 100 GB 417058 001 5400 rpm 80 GB 417057 001 5400 rpm 60 GB 417056 001 5400 rpm 40 GB 430460 001 23 RTC battery 417076 001 24 Memory modules 1 DIMM DDR2 PC2 5300 667 MHz 1024 MB 417055 001 512 MB 417054 001 256 MB 417053 001 PC2 4200 533 MHz 1024 MB 417052 001 512 MB 417051 001 256 MB 417050 001 Maintenance and Service Guide 3 13 Illustrated Parts Catalog Computer Major Components 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules For use with computer models using Intel processors E 802 11b g WLAN module for use in the countries or 409407 001 regions listed below These countries or regions are categorized as most of the world MOW 1 Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Arabia Argentina Dominican Indonesia Taiwan Australia Republic Malaysia The United Bahamas Guam Mexico States Barbados Guatemala New Zealand Vietnam Brunei Hong Kong E 802 1
74. de A 33 Screw Listing Table A 11 Phillips PM2 0x8 0 Screw Head to A MMIII Color Qty Length Thread Width Black 2 8 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the fan heat sink assembly to the system board documented in Section 5 25 T l l l er llli a Ki r D ai Phillips PM2 0x8 0 Screw Locations A 34 Maintenance and Service Guide Screw Listing Table A 12 Phillips PM2 0x13 0 Spring Loaded Shoulder Screw Om si MMI Color Qty Length Thread Width Silver 8 13 0mm 2 0mm 6 0 mm Where used 4 screws that secure the fan heat sink assembly to the system board on computer models using Intel processors documented in Section 5 25 WN Phillips PM2 0x 13 0 Spring Loaded Shoulder Screw Locations Maintenance and Service Guide A 35 Screw Listing Table A 12 Phillips PM2 0x13 0 Spring Loaded Shoulder Screw Continued Head MMI Color Qty Length Thread Width Silver 8 13 0mm 2 0mm 6 0 mm Where used 4 screws that secure the fan heat sink assembly to the system board on computer models using AMD processors documented in Section 5 25 TONNAN TONTTI Phillips PM2 0x 13 0 Spring Loaded Shoulder Screw Locations A 36 Maintenance and Service Guide Screw Listing Table A 13 Phillips PM2 0x9 0 Spring Loaded Shoulder Screw Head MMI Color Qty Length Thread Width Silver 2 9 0 mm 2 0 mm 6 0 mm Where used One screw that sec
75. display panel from the display enclosure Removing the Display Panel Maintenance and Service Guide 5 41 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 417106 001 26 If it is necessary to replace the wireless transceivers and cables remove the two Phillips PM2 5x4 0 screws that secure the left and right transceivers to the display enclosure 27 Remove the wireless antenna cables from the clips built in to the left and right sides of the display enclosure 28 Detach the wireless antenna transceivers from the display enclosure 29 Remove the wireless antenna cables Removing the Wireless Antenna Transceivers and Cables 5 42 Maintenance and Service Guide Removal and Replacement Procedures Q The microphones are included in the Display Cable Kit spare part number 410099 001 30 If it is necessary to replace the microphones and cables release the retention tabs built in to the display enclosure lining that secure the microphones and cables to the display enclosure 31 Remove the microphones from the clips in the display enclosure 32 Remove the microphone cables from the display enclosure Removing the Microphones Maintenance and Service Guide 5 43 Removal and Replacement Procedures 33 If itis necessary to replace the Web camera cable release the retention tabs
76. do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Setup Utility in Windows XP The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load The utility reports information about the computer and provides settings for startup security and other preferences 1 Turn on or restart the computer in Windows 2 Before Windows opens and while the Press lt F10 gt to enter setup prompt is displayed in the lower left corner of the screen press f10 Maintenance and Service Guide 2 1 Troubleshooting Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 1 To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen Use the arrow keys to select System Configuration gt Language and then press enter Press f5 or f6 or use the arrow keys to s
77. e AMD Sempron 3500 1 80 GHz dv2200 435838 001 models only Mobile AMD Sempron 3400 1 80 GHz 431849 001 Mobile AMD Sempron 3200 1 60 GHz 431484 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog Computer Major Components 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 16 Bluetooth module includes Bluetooth 397923 001 module cable 17 Fan heat sink assemblies include thermal pads For use with computer models using Intel processors E For use on UMA system boards 430463 001 E For use on discrete system boards 417081 001 For use with computer models using AMD 431851 001 processors Fan heat sink assembly mounting bracket 417114 001 not illustrated 18 Power connector cables For use with UMA system boards 430462 001 For use only with computer models using Intel 430461 001 processors 19 USB board includes USB board cable 417085 001 20 Base enclosures For use with full featured computer models 417093 001 For use with defeatured computer models 430469 001 Rubber Feet Kit includes computer feet not 417095 001 illustrated Maintenance and Service Guide 3 11 Illustrated Parts Catalog Computer Major Components 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continue
78. e you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged Recovery Manager allows you to reinstall it Q Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Q Before reinstalling the program be sure it is fully uninstalled Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program E In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings Maintenance and Service Guide C 5 Backup and Recovery in Windows Vista E Inall cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings Reinstalling Preinstalled Programs and Drivers 1 Remove the program or driver Q Before reinstalling the program be sure it is fully uninstalled a Select Start gt Control Panel gt Programs gt Uninstall a program b Right click the program or driver you want to remove and then click Uninstall 2 Reinstall the program or driver a Select Start gt A
79. ecautions 4 6 Maintenance and Service Guide Index 9
80. ed board Section 5 17 5 60 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the Bluetooth module cable from the system board 3 Remove the two Phillips PM2 0x3 0 screws that secure the Bluetooth module to the computer 4 Remove the Bluetooth module Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module Maintenance and Service Guide 5 61 Removal and Replacement Procedures 5 19 USB Board USB Board Spare Part Number Information USB board 417085 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COOCOO Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 62 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the USB board cable from the system board 3 Remove the Phillips PM2 5x4 0 screw that secures the USB board to the computer 4 Lift the USB board straight up to remove it from the computer 5 Remove the num lock light from the clip in the base enclosure Removing the USB Board Reverse the above procedure to install the USB board Maintenance and Service Guide 5 63 Removal and Replacement Procedures 5 20 Speaker Assembly Spe
81. ed computer models 417089 001 Speaker assembly 417090 001 Top cover for use with defeatured computer models includes TouchPad 417092 001 Wireless switch board includes wireless switch board cable 3 34 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 417093 001 Base enclosure for use with defeatured computer models 417095 001 Rubber Feet Kit includes computer feet 417097 001 Display inverter 417099 001 Display Cable Kit includes the Web camera cable 417100 001 Display Plastics Kit for use with defeatured computer models includes display bezel microphone and display enclosure 417102 001 Display Hinge Kit includes left and right display hinges for use with defeatured computer models 417104 001 Display Screw Kit includes screws and rubber screw covers 417106 001 Wireless antenna transceivers and cables 417108 001 Screw Kit 417110 001 Display Label Kit 417112 001 ExpressCard assembly 417113 001 Web camera includes bracket 417114 001 Fan heat sink assembly mounting bracket 417330 001 HP xb3000 Expansion Base 418162 001 Carrying case 430326 001 Expansion hub 430453 001 802 1 1b g WLAN Mini Card module for use in Costa Rica Israel Kuwait Thailand United Arab Emirates Ukraine 430454 001 Intel Core Duo T2050 1 60 GHz processor inc
82. eet attach to the base enclosure in the locations illustrated below Replacing the Computer Feet Maintenance and Service Guide 5 13 Removal and Replacement Procedures 5 7 Memory Module Memory Module Spare Part Number Information PC2 5300 667 MHz 1024 MB 417055 001 512 MB 417054 001 256 MB 417053 001 PC2 4200 533 MHz 1024 MB 417052 001 512 MB 417051 001 256 MB 417050 001 1 Prepare the computer for disassembly refer to Section 5 3 5 14 Maintenance and Service Guide Removal and Replacement Procedures 2 Loosen the two Phillips PM2 0x5 0 screws that secure the memory module compartment cover to the computer 3 Lift the right edge of the memory module compartment cover and then swing it to the left 4 Remove the memory module compartment cover zB The memory module compartment cover is included in the Plastics Kit spare part number 417073 001 Removing the Memory Module Compartment Cover Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 Spread the retaining tabs on each side of the memory module socket to release the memory module The edge of the module opposite the socket rises away from the computer 6 Slide the module away from the socket at an angle Q Memory modules are designed with a notch to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the abo
83. elect a language and then press enter to select a language When a confirmation prompt with your preference selected is displayed press enter to save your preference To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen Your preferences go into effect when the computer restarts in Windows Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a drop down list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press f1 To display additional navigation and selection information while the Setup Utility is open press f1 2 2 Maintenance and Service Guide Troubleshooting Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 To start the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Access the system information by using the
84. emoval 5 22 spare part numbers 3 19 3 23 3 33 5 22 specifications 6 8 6 9 E electrostatic discharge 4 4 4 8 expansion hub spare part number 3 26 3 35 expansion port 3 1 10 ExpressCard assembly removal 5 75 spare part number 3 7 3 35 5 75 ExpressCard slot 1 10 ExpressCard slot bezel illustrated 3 24 external monitor port location 1 10 pin assignments D 4 F fi to f12 keys 1 12 fan heat sink assembly removal 5 78 spare part numbers 3 11 3 34 3 36 3 37 5 78 fan heat sink assembly mounting bracket installing 5 84 5 85 spare part number 3 11 3 35 5 84 features 1 2 feet locations 5 13 flowcharts troubleshooting no audio 2 31 2 32 no network modem connection 2 36 no OS loading 2 25 Maintenance and Service Guide Index 3 Index no OS loading from diskette drive 2 29 no OS loading from hard drive 2 26 2 27 2 28 no OS loading from optical drive 2 30 no power 2 18 2 20 2 21 no video 2 22 2 23 nonfunctioning device 2 33 nonfunctioning docking device 2 24 nonfunctioning keyboard 2 34 nonfunctioning pointing device 2 35 fn key 1 12 front components 1 6 G grounding equipment and methods 4 7 H hard drive OS loading problems 2 26 precautions 4 3 removal 5 8 spare part numbers 3 13 3 23 3 33 3 36 3 41 5 8 specifications 6 4 hard drive bay 1 19 hard drive cover illustrated 3 24 removal 5 9 headphone jack location 1 7 pin assignments D 6
85. enance and Service Guide Backup and Recovery in Windows XP Using System Restore Points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points E Before you add or extensively modify software or hardware E Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can reverse the restoration Creating a System Restore Point 1 Select Start gt Help and Support and then click System Restore The System Restore window opens 2 Click Create a restore point and then click Next 3 Follow the on screen instructions Maintenance and Service Guide B 3 Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point created at a previous date and time when the computer was functioning optimally 1 Select Start gt Help and Support and then click System Restore The System Restore window opens 2
86. ench Canada 441317 131 Keyboard for use in Portugal 441317 141 Keyboard for use in Turkey 441317 161 Keyboard for use in Latin America 441317 171 Keyboard for use in Saudi Arabia 441317 201 Keyboard for use in Brazil 441317 251 Keyboard for use in Russia 441317 281 Keyboard for use in Thailand 441317 291 Keyboard for use in Japan 441317 A41 Keyboard for use in Belgium 441317 AB1 Keyboard for use in Taiwan 441317 AD1 Keyboard for use in Korea 441317 B31 Keyboard for use internationally 441317 BB1 Keyboard for use in Israel 441317 DH1 Keyboard for use Nordic countries or regions English Danish Finnish Norwegian Swedish 3 40 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 441317 DJ1 Keyboard for use in Greece 441610 001 Intel Core Duo T2060 1 60 GHz processor for use with dv2200 models 441611 001 16 cell 2 55 Ah battery 442171 001 15400 rpm 160 GB hard drive Maintenance and Service Guide 3 4 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures M Magnetic screwdriver Phillips PO and P1 screwdrivers E Flat bladed screwdriver Maintenance and Service Guide 4 Removal and
87. er cable spare part number 3 26 3 30 right side components 1 8 RJ 11 modem jack location 1 8 pin assignments D 5 RJ 45 network jack location 1 10 pin assignments D 2 Index 6 Maintenance and Service Guide Index RTC battery removal 5 12 spare part number 3 13 3 34 5 12 Rubber Feet Kit spare part number 3 11 3 35 S Screw Kit spare part number 3 27 3 35 screw listing A 1 security cable slot 1 10 serial number 3 1 5 2 service considerations 4 2 Setup Utility 2 1 speaker assembly removal 5 64 spare part number 3 7 3 34 5 64 speakers 1 14 specifications computer 6 1 display 6 3 DVD CD RW Combo Drive 6 6 DVD RW R and CD RW Combo Drive 6 8 6 9 hard drive 6 4 T O addresses 6 13 interrupts 6 11 optical drive 6 8 6 9 system DMA 6 10 static shielding materials 4 8 Stop button 1 17 S Video out jack location 1 10 pin assignments D 3 switch cover removal 5 28 spare part numbers 3 3 3 34 5 28 system board removal 5 70 spare part numbers 3 7 3 32 3 36 3 39 5 70 system DMA 6 10 T tools required 4 1 top components 1 13 1 15 1 17 top cover removal 5 45 spare part numbers 3 5 3 34 3 36 5 45 top cover rear strip removal 5 68 spare part numbers 3 5 3 34 3 36 5 68 TouchPad 1 18 removal 5 50 spare part number 3 5 3 36 5 50 TouchPad buttons 1 18 TouchPad cable illustrated 3 25 removal 5 51 spare part number 3 5 3 34 5 50 Maintenan
88. es 2 captive screws secured by C clips 8c Memory module compartment cover includes 2 captive screws secured by C clips 8d Mini Card compartment cover includes 1 captive screws secured by a C clip Maintenance and Service Guide 3 5 Illustrated Parts Catalog Computer Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 9a Modem modules include modem module cable For use with computer models using Intel processors 417083 001 For use with computer models using AMD 431852 001 9b processors Modem module cable 10 ExpressCard assembly 417112 001 11 Speaker assembly 417089 001 12 System boards For use with computer models using Intel processors E PM G72N V for use with full featured computer 417035 001 models E GM for use with full featured computer models 417036 001 E GMZ for use with defeatured computer models 417037 001 E PM G72M Z system board for use with full featured 440777 001 computer models E GM system board 440778 001 dv2100 system board for use with full featured 440768 001 computer models For use with computer models using AMD processors E For use with full featured computer models 431483 001 E For use with defeatured computer models 431844 001 13 Wireless switch board includes wireless switch 417092 001 board cable 14 Audio
89. fications Applicable disc Table 6 4 DVD CD RW Combo Drive Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in 6 6 Maintenance and Service Guide Specifications Table 6 4 DVD CD RW Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random lt 110ms lt 130 ms Full stroke lt 210ms lt 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 7 Specifications Table 6 5 DVD RW R and CD RW Double Layer Applicable disc Combo Drive Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD R and DVD RW DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I
90. five Phillips PM2 0x3 0 screws that secure the TouchPad bracket to the top cover 4 Remove the TouchPad Bracket and TouchPad board from the top cover Q When removing the TouchPad bracket and TouchPad board make note of the location of the TouchPad button actuators Removing the TouchPad 5 52 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the two Phillips PM2 0x2 0 screws that secure the TouchPad board to the TouchPad bracket 6 Remove the TouchPad board from the TouchPad bracket Removing the TouchPad Board Reverse the above procedure to install the TouchPad Maintenance and Service Guide 5 53 Removal and Replacement Procedures 5 15 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board includes wireless switch board cable 417092 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COOCOO vu Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 54 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the wireless switch board cable from the system board 3 Remove the two Phillips PM2 0x3 0 screws that secure the wireless switch board to the computer
91. guration System board resources 0x00000CD4 0x00000CD5 System board resources 0x00000CD6 0x00000CD7 System board resources 0x00000CD8 0x00000CDF System board resources 0x00000D00 0x0000FFFF PCI bus 0x00000F40 0x00000F 47 System board resources 0x00001080 0x00001080 System board resources 0x00008000 0x0000805F System board resources 0x00008100 0x000081FF System board resources 0x00008400 0x0000840F ATI SMBus 0x00008410 0x0000841F Standard Dual Channel PCI IDE Controller 0x00009000 0x00009FFF PCI standard PCI to PCl bridge 0x00009000 0x00009FFF ATI MOBILITY RADEON Xpress 200 Series 0x0000A000 0x0000A0FF Realtek RTL8139 810x Family Fast Ethernet NIC 0x0000F000 0x0000FFFF PCI standard PCI to PCl bridge 0x0000FD00 0x0000FDFF Texas Instruments PCIxx21 x515 Cardbus Controller OxO0000FE00 0x0000FEFF Texas Instruments PCIxx21 x515 Cardbus Controller Maintenance and Service Guide Specifications Table 6 9 System Memory Map Memory Map Address hex 0xD4100000 0xD41 FFFFF System Function shipping configuration PCI standard PCI to PCl bridge 0xD4100000 0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000 0xDBFFFFFF PCI standard PCI to PCl bridge 0xD8000000 0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series OxFACO00000 0xFEBFFFFF PCI standard PCI to PCl bridge OxF6
92. gure working Disconnect all Replace power from NIC modem the computer if applicable and open Network or modem connection working Reseat NIC modem if applicable Replace system board 2 36 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Spare Part Item Description Number 1 14 0 inch WXGA display assembly includes 417048 001 wireless antenna transceivers and cables 14 0 inch WXGA display assembly includes Web 435853 001 cam and microphone 14 0 inch WXGA display assembly includes 435854 001 microphone Refer to Section 3 3 Display Assembly Components for display assembly internal component spare part number information 2 Switch covers include wireless button and light For use with full featured computer models 417079 001 For use with defeatured computer models 417080 001 3 Power butto
93. ide Specifications System I O Addresses Continued I O Address hex 0x000001F0 0x000001F7 Table 6 8 System Function shipping configuration Primary IDE Channel 0x00000220 0x0000022F System board resources 0x00000274 0x00000277 ISAPNP Read Data Port 0x00000279 0x00000279 ISAPNP Read Data Port 0x00000280 0x00000293 System board resources 0x00000376 0x00000376 Secondary IDE Channel 0x000003B0 0x000003BB PCI standard PCI to PCl bridge 0x000003B0 0x000003BB ATI MOBILITY RADEON Xpress 200 Series 0x000003C0 0x000003DF PCI standard PCI to PCl bridge 0x000003C0 0x000003DF ATI MOBILITY RADEON Xpress 200 Series 0x000003F6 0x000003F6 Primary IDE Channel 0x0000040B 0x0000040B System board resources 0x000004D0 0x000004D1 System board resources 0x000004D6 0x000004D6 System board resources 0x00000530 0x00000537 System board resources 0x00000870 0x0000087F System board resources 0x00000A79 0x00000A79 ISAPNP Read Data Port 0x00000C00 0x00000C01 System board resources 0x00000C 14 0x00000C 14 System board resources 0x00000C50 0x00000C52 System board resources 0x00000C6C 0x00000C6C System board resources Maintenance and Service Guide Specifications Table 6 8 System I O Addresses Continued I O Address hex O0x00000C6F 0x00000C6F System Function shipping confi
94. ion 5 3 and remove the following components m COOCOO vu Hard drive Section 5 4 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 System board Section 5 22 2 Turn the system board upside down with the front toward you Maintenance and Service Guide 5 75 Removal and Replacement Procedures 3 Lift the insulation material from the system board to expose the ExpressCard assembly rear screws 4 Remove the two Phillips PM2 0x4 0 screws and the two Phillips PM2 0x8 0 screws that secure the ExpressCard assembly to the system board T l l Removing the Fan Heat Sink Assembly 5 76 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the system board right side up with the front toward you 6 Remove the ExpressCard assembly from the system board Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly Maintenance and Service Guide 5 77 Removal and Replacement Procedures 5 25 Fan Heat Sink Assembly Fan Heat Sink Assembly Spare Part Number Information For use with computer models using Intel processors E For use on UMA system boards 430463 001 E For use on discrete system boards 417081 001 For use with computer models using AMD processors 431851 001 1 Prepare the computer for disassembly Section 5 3
95. ity Menu Select To Do This Administrator password Enter change or delete an administrator password Power on password Enter change or delete a power on password Maintenance and Service Guide 2 13 Troubleshooting System Configuration Menu Table 2 7 System Configuration Menu Select ToDoTths Enhanced SATA support Enable disable enhanced SATA mode select models only Boot Options Set the following boot options m f10 and f12 Delay sec Set the delay for the 10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 m CD ROM boot Enable disable boot from CD ROM m Floppy boot Enable disable boot from Floppy m Internal Network Adapter boot Enable disable boot from Internal Network Adapter m Boot Order Set the boot order for a USB Floppy a ATAPI CD DVD ROM Drive a Hard drive a USB Diskette on Key a USB Hard drive a Network adapter Button Sound select Enable disable the Quick Launch Button tapping models only sound Video memory up to select Select the amount of video memory models only 2 14 Maintenance and Service Guide Troubleshooting Diagnostics Menu Table 2 8 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self
96. ll Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens b Click Advanced Options c Click either Software program re installation or Hardware driver re installation and then click Next d Follow the on screen instructions e Restart the computer if prompted Reinstalling Programs from Discs 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted C 6 Maintenance and Service Guide Backup and Recovery in Windows Vista Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive Windows has its own built in repair features such as System Restore and driver rollback capabilities If you have not already tried these features try them before using Recovery Manager Q Recovery Manager only recovers software that was preinstalled at the factory Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Recovering from the Recovery Discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restar
97. llips PM2 0x3 0 Screw Continued jm Head MMIII Color Qty Length Thread Width Black 18 3 0 mm 2 0mm 4 0 mm Where used Two screws that secure the wireless switch board to the computer documented in Section 5 15 Two screws that secure the Bluetooth module to the computer documented in Section 5 18 One screw that secures the display lid switch module to the computer documented in Section 5 21 Phillips PM2 0x3 0 Screw Locations A 22 Maintenance and Service Guide Screw Listing Table A 7 Phillips PM2 5x9 0 Screw UT Head MMIII Color Qty Length Thread Width Black 13 9 0 mm 2 5mm 4 0 mm Where used Three screws that secure the switch cover to the computer documented in Section 5 11 One screw that secures the display assembly to the computer documented in Section 5 12 Phillips PM2 5x9 0 Screw Locations Maintenance and Service Guide A 23 Screw Listing Table A 7 Phillips PM2 5x9 0 Screw Continued Head i MMIII Color Qty Length Thread Width Black 13 9 0 mm 2 5mm 4 0 mm Where used 2 screws that secure the display bezel to the display assembly documented in Section 5 12 Phillips PM2 5x9 0 Screw Locations A 24 Maintenance and Service Guide Screw Listing Table A 7 Phillips PM2 5x9 0 Screw Continued p Head MMIII Color Qty Length Thread Width Black 13 9 0 mm 2 5mm 4 0 mm Where used 6 screws that secure the top cover
98. ludes thermal pad 430455 001 Intel Core Duo T2250 1 73 GHz processor includes thermal pad Maintenance and Service Guide 3 35 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 430456 001 Intel Core Solo T1350 1 80 GHz processor includes thermal pad 430457 001 Display panels for use with full featured computer models 430458 001 Display panels for use with defeatured computer models 430460 001 5400 rpm 40 GB hard drive includes frame and connector 430461 001 Power connector cable for use only on computer models using Intel processors 430462 001 Power connector cable for use with UMA system boards Fan heat sink assembly include thermal pads for use on 430463 001 UMA system boards 430464 001 TouchPad 430466 001 Top cover rear strip for use with full featured computer models 430467 001 Top cover for use with full featured computer models includes TouchPad 430469 001 Base enclosure for use with defeatured computer models 430471 001 Display Plastics Kit for use with full featured computer models includes display bezel microphone and display enclosure 430473 001 Display Hinge Kit includes left and right display hinges for use with full featured computer models 430958 001 Wireless laser mouse 431843 001 System board for use only with full featured computer models using AMD processors 431844 001 System
99. mouse 437780 001 Intel Core Duo T5500 1 66 GHz processor dv2200 models 437781 001 Intel Core Duo T5200 1 60 GHz processor dv2200 models 438210 001 AMD Turion 64 MK 36 2 00 GHz processor dv2200 models Maintenance and Service Guide 3 37 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 439128 001 Remote control ExpressCard 439129 001 Infrared emitter 439130 001 TV tuner ExpressCard 439131 001 TV tuner antenna 439254 001 Remote control ExpressCard EMEA 440770 001 802 11b g WLAN Mini Card module for use in the countries or regions listed below These countries or regions are categorized as most of the world MOW 1 for use with dv2200 models Antigua amp Dominican Mexico Barbuda Republic New Zealand Argentina Guam Paraguay Australia Guatemala Saudi Arabia Bahamas Hong Kong Taiwan Barbados Panama The United States Brunei India Vietnam Canada Indonesia Chile Malaysia 3 38 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 440770 002 802 11b g WLAN module for use in the countries or regions listed below These countries or regions are categorized as most of the world MOW 2 for use with dv2200 models Aruba Georgia Liechtenstein Austria Germany Lithuania Azerbaijan Greece Luxembourg Bahrain Hungary Malta Belgium Icel
100. n but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized
101. n board includes power button 417084 001 board cable 4 Keyboards For use only with computer models using Intel processors Belgium 441317 A41 Portugal 441317 131 European 441317 021 Russia 441317 251 Greece 441317 DJ1 Saudi Arabia 441317 171 Israel 441317 BB1 Switzerland 441317 111 Japan 441317 291 Taiwan 441317 AB1 Korea 441317 AD1 Thailand 441317 281 Latin America 441317 161 Turkey 441317 141 Nordic 441317 DH1 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Computer Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 4 Keyboards Continued For use with all computer models Brazil 441317 201 Norway 441317 091 Denmark 441317 081 Spain 441317 071 France 441317 051 Sweden Finland 441317 101 French Canada 441317 121 The United 441317 031 Germany 441317 041 Kingdom International 44131 7 B31 The United States 441317 001 Italy 441317 061 5 Top cover rear strips For use with full featured computer models 430466 001 For use with defeatured computer models 417088 001 6 Top covers include TouchPad For use with full featured computer models 430467 001 For use with defeatured computer models 417090 001 7a TouchPad 430464 001 7b TouchPad bracket TouchPad cable not illustrated 417082 001 Plastics Kit 417073 001 Includes 8a ExpressCard slot bezel 8b Hard drive cover includ
102. n power OS Loading Replace NIC If integrated NIC replace system board Device boots properly Device boots properly Replace diskette drive Maintenance and Service Guide 2 33 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect computer to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Keyboard Replace internal operating keyboard or properly cable Keyboard operating properly Replace system board 2 34 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect computer to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Pointing device Replace internal operating pointing device properly or cable Pointing device operating properly Replace system board Maintenance and Service Guide 2 35 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network Replace jack or modem jack or have jack active activated Connect to nondigital line Digital line Network NIC modem Reload or modem configured drivers and connection in OS reconfi
103. nd Service Guide Product Description The external components on the bottom of the computer are shown below and described in Table 1 9 Bottom Components Table 1 9 Bottom Components Item Component Function 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Optical drive Reads an optical disc 4 Hard drive bay Holds the hard drive Maintenance and Service Guide 1 19 Product Description Item 5 Table 1 9 Bottom Components Continued Component Vents 4 Function Enable airflow to cool internal components Q The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Memory module compartment Contains the memory module slots Mini Card compartment Holds a wireless LAN device select models only To prevent an unresponsive system and the display of a warning message replace only with a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the device and then receive a warning message remove the device to restore computer functionality Then contact technical support by selecting Start gt Help and Support gt Contact support 1 20 Maintenance and Service Guide Product Descripti
104. nd save your changes from the current session use either of the following procedures T Press f10 and then follow the instructions on the screen LY If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter E To close the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows 2 12 Maintenance and Service Guide Troubleshooting Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu listed in this chapter may not be supported by your computer Main Menu Table 2 5 Main Menu Select To Do This System Information m View and change the system time and date m View identification information about the computer m View specification information about the processor memory size system BIOS and keyboard controller version select models only Security Menu Table 2 6 Secur
105. nnectors on the left side of the system board disengage from the base enclosure 7 Remove the system board Removing the System Board 5 72 Maintenance and Service Guide Removal and Replacement Procedures 5 23 Power Connector Cable Power Connector Cable Spare Part Number Information For use with UMA system boards 430462 001 For use only with computer models using Intel processors 430461 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCCO vu Hard drive Section 5 4 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 System board Section 5 22 Maintenance and Service Guide 5 73 Removal and Replacement Procedures 2 Remove the Phillips PM2 5x5 0 screw that secures the connector frame to the base enclosure 3 Remove the connector frame to the base enclosure 4 Remove the power connector from the connector frame 5 Remove the modem connector from the connector frame Removing the Power Connector Cable and Modem Cable Reverse the above procedure to install the power connector cable and modem cable 5 74 Maintenance and Service Guide Removal and Replacement Procedures 5 24 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 417112 001 1 Prepare the computer for disassembly Sect
106. noperating 14 7 to 4 4 psia 15mto 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random Vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 14 0 inch WXGA SVA Display Dimensions Height Width Diagonal 27 94 cm 11 0 in 20 83 cm 8 2 in 35 56 cm 14 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 Brightness 180 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1280 x 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4Ww Viewing angle 40 horizontal 20 40 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 Hard Drives 160 GB 120 GB Dimensions Height 9 5 mm 9 5 mm Width 70mm 70 mm Weight 102g 99g Interface type ATA 7 ATA 5 Transfer rate Synchronous maximum 150 MB sec 100 MB sec Security ATA security ATA security Seek times typical read including setting Single track 2 ms 3 ms Average 12 ms 13 ms Maximum 21 ms 24 ms Logi
107. nt session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows Maintenance and Service Guide 2 5 Troubleshooting Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu listed in this chapter may not be supported by your computer Main Menu Table 2 1 Main Menu Select To Do This System Information m View and change the system time and date m View identification information about the computer m View specification information about the processor memory size system BIOS and keyboard controller version select models only 2 6 Maintenance and Service Guide Troubleshooting Security Menu Table 2 2 Security Menu Select To Do This Administrator password Enter change or delete an administrator password Power on password Enter change or delete a power on password System Configuration Menu Table 2 3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language Embedded WLAN Device Enable disable an embedded wireless LAN Radio device Embedded Bluetooth Enable disable an embedded Bluetooth device Device select models only select models only Enhanced SATA support En
108. ocumented in Section 5 12 Black Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 5 Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Black 15 5 0 2 5mm 4 0 mm Where used 2 screws that secure the display inverter to the display assembly documented in Section 5 12 e a Black Phillips PM2 5x5 0 Screw Locations A 6 Maintenance and Service Guide Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 15 5 0 2 5 mm 4 0 mm Where used 2 screws that secure the audio infrared board to the computer documented inl Section 5 17 Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 7 Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Black 15 5 0 2 5mm 4 0 mm Where used 2 screws that secure the system board to the computer documented in Section 5 22 Phillips PM2 5x5 0 Screw Locations A 8 Maintenance and Service Guide Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw Continued m eta MMIII Color Qty Length Thread Width Black 15 5 0 2 5mm 4 0 mm Where used One screw that secures the connector bracket to the computer documented inl Section 5 23 Phillips PM2 5x5 0 Screw Location M
109. oft ACPl compliant system IRQ22 Realtek RTL8100CL Family PCI fast Ethernet Controller IRQ23 SDA Standard Compliant SD Host Controller Default configuration Q ExpressCard may assert IRQ3 IRQ4 IRQ5 IRQ7 or IRQ20 Maintenance and Service Guide Specifications Table 6 8 System I O Addresses I O Address hex 0x00000000 0x00000CF7 System Function shipping configuration PCI bus 0x00000000 0x00000CF7 Direct memory access controller 0x00000020 0x00000021 Programmable interrupt controller 0x0000002E 0x0000002F System board resources 0x00000040 0x00000043 System timer 0x00000060 0x00000060 Quick Launch Buttons 0x00000061 0x00000061 System speaker 0x00000062 0x00000062 Microsoft ACPI Compliant Embedded Controller 0x00000064 0x00000064 Quick Launch Buttons 0x00000066 0x00000066 Microsoft ACPI Compliant Embedded Controller 0x00000070 0x00000071 System CMOS real time clock 0x00000072 0x00000073 System board resources 0x00000080 0x0000008F Direct memory access controller 0x00000092 0x00000092 System board resources 0x000000A0 0x000000A1 Programmable interrupt controller 0x000000B0 0x000000B1 System board resources 0x000000C0 0x000000DF Direct memory access controller O0x000000F0 0x000000FE Numeric data processor 0x00000170 0x00000177 Secondary IDE Channel Maintenance and Service Gu
110. oftware not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Maintenance and Service Guide B 7 Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition 1 Access the PC Recovery tool 1 To access PC Recovery from the Start button select Start gt All Programs gt System Recovery gt PC Recovery 4 To access PC Recovery from f11 restart the computer and press f11 while the Press lt F11 gt for recovery message is displayed on the screen The PC Recovery tool opens 2 Select PC Recovery and click Next The computer restarts and the PC Recovery tool opens 3 Click OK 4 Follow the on screen instructions to complete the system recovery B 8 Maintenance and Service Guide Backup and Recovery in Windows XP If you want to perform a destructive recovery Q A destructive recovery formats the hard drive and restores the computer to its factory state Select this option only as a last resort a
111. on 1 5 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections E AMD Turion and Mobile AMD Sempron processors or Intel Core Duo Core Solo and Celeron processors Audio Display ExpressCard Fan Hard drive Keyboard and TouchPad Memory module Mini Card modules CAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software Exhaust air is displaced through the ventilation grill located on the left side of the computer Maintenance and Service Guide 1 21 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies
112. or Free DOS varying by computer model E Full size Windows keyboard with embedded numeric keypad TouchPad pointing device with on off button and dedicated two way scroll zone E Integrated 10 100 BASE T Ethernet local area network LAN network interface card NIC with RJ 45 jack E Integrated high speed 56K modem with RJ 11 jack E Integrated wireless support for Mini Card IEEE 802 11b and 802 11b g WLAN device Support for one ExpressCard External 65 watt or 90 watt AC adapter with 3 wire power cord 6 cell or 12 cell Li Ion battery Stereo speakers with volume up and down buttons Integrated Web camera select models only Integrated microphone select models only Support for the following optical drives LY DVD CD RW Combo Drive LY DVD RW R and CD RW Double Layer Combo Drive LY DVD RW R and CD RW Double Layer Combo Drive with LightScribe E Connectors d Audio in microphone d Audio out headphone T Consumer infrared lens Maintenance and Service Guide 1 3 Product Description Docking select models only ExpressCard External monitor IEEE 1394 digital select models only Memory Reader Slot select models only Power RJ 11 modem RJ 45 network S Video out select models only Universal Serial Bus USB v 2 0 UoUooovovooOHHO O 1 2 Resetting the Computer If the computer you are servicing has an unknown password follow these steps to clear the password These steps also
113. ority using the Setup Utility Reseat diskette drive Go to Flowchart 2 17 Nonfunc tioning Device Enable drive and cold boot computer Reset the computer Refer to Section 1 2 Resetting the Computer for instructions Go to Flowchart 2 17 Nonfunctioning Device Y os loading Bootable diskette in drive Install bootable diskette and reboot computer Check diskette for system files Try different diskette Replace the following components individually retesting after each Nonsystem disk error replacement m Diskette drive m System board 0s loading Maintenance and Service Guide 2 29 Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the Setup Utility N Install bootable disc and reboot computer Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 Nonfunctioning Device Reset the computer Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Computer for instru
114. ower cord for use in Israel 383496 D61 Power cord for use in India 397923 002 Bluetooth module includes Bluetooth module cable 405527 001 Backpack 407313 001 HP Remote Control Maintenance and Service Guide 3 29 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 407939 001 Composite S Video and audio input cable 407940 001 RF input adapter cable 407941 001 Analog TV tuner 408483 001 USB infrared receiver 408485 001 RF cable 409407 001 802 11b g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below Antigua amp Canada Barbuda Chile Argentina Dominican Australia Republic Bahamas Guam Barbados Guatemala Brunei Hong Kong Panama India Indonesia Malaysia Mexico New Zealand 3 30 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 409407 002 802 11b g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries or regions listed below Aruba Egypt The Philippines Austria El Salvador Poland Azerbaijan Estonia Portugal Bahrain Finland Romania Belgium France Russia Bermuda Georgia Serbia and Bulgaria Germany Montenegro Cayman Islands Greece Singapore Columbia H
115. play enclosure documented in Section 5 9 Phillips PM2 5x4 0 Screw Locations Maintenance and Service Guide A 29 Screw Listing Table A 9 Phillips PM2 5x4 0 Screw Continued Head hm i MMIII Color Qty Length Thread Width Black 11 4 0 mm 2 5mm 4 0 mm Where used 4 screws that secure the top cover to the computer documented in Section 5 13 C nia Phillips PM2 5x4 0 Screw Locations A 30 Maintenance and Service Guide Screw Listing Table A 9 Phillips PM2 5x4 0 Screw Continued Head jm MMIII Color Qty Length Thread Width Black 11 4 0 mm 2 5mm 4 0 mm Where used One screw that secures the USB board to the computer documented in Section 5 19 Phillips PM2 5x4 0 Screw Location Maintenance and Service Guide A 31 Screw Listing Table A 9 Phillips PM2 5x4 0 Screw Continued Om Head MMIII Color Qty Length Thread Width Black 11 4 0 mm 2 5mm 4 0 mm Where used 3 screws that secure the speaker assembly to the computer documented in Section 5 20 Phillips PM2 5x4 0 Screw Locations A 32 Maintenance and Service Guide Screw Listing Table A 10 Phillips PM2 0x2 0 Screw fa Head MMIII Color Qty Length Thread Width Silver 2 2 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the TouchPad board to the TouchPad bracket documented in Section 5 13 Phillips PM2 0x 2 0 Screw Locations Maintenance and Service Gui
116. pril 2007 First Edition June 2006 Document Part Number 417981 002 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product Description T1 Reatures ng aetna A titi a een A ie e 1 2 1 2 Resetting the Computer 0 1 4 1 3 Power Management 0 00 00 05 1 5 1 4 External Components 004 1 6 1 5 Design Overview 0 00 eee ee eee 1 21 2 Troubleshooting 2 1 Setup Utility in Windows XP 2 1 Using the Setup Utility 0 0004 2 2 Setup Utility Menus 00 0 2 6 2 2 Setup Utility in Windows Vista 2 9 Using the Setup Utility 00 00 0 000 2 9 Setup Utility Menus 0004 2 13 2 3 Troubleshooting Flowcharts
117. r which is accessible only when the computer is in Windows The Setup Utility features available for advanced users include a hard drive self test a Network Service Boot and settings for boot order preferences The lt F12 gt to boot from LAN message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot The Press lt ESC gt to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order Maintenance and Service Guide Troubleshooting Closing the Setup Utility You can close the Setup Utility with or without saving changes E To close the Setup Utility and save your changes from the current session use either of the following procedures T Press f10 and then follow the instructions on the screen LY If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter E To close the Setup Utility without saving your changes from the curre
118. r for disassembly Section 5 3 and remove the following components m COOCOO Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 58 Maintenance and Service Guide Removal and Replacement Procedures 2 Release the ZIF connector to which the audio infrared board cable is connected and disconnect the cable from the system board 3 Remove the two Phillips PM2 5x5 0 screws that secure the audio infrared board to the computer 4 Lift the rear edge of the audio infrared board and swing it forward until the audio connectors disengage from the base enclosure 5 Remove the audio infrared board Removing the Audio Infrared Board Reverse the above procedure to install the audio infrared board Maintenance and Service Guide 5 59 Removal and Replacement Procedures 5 18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 397923 002 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uooovovvoevo O Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 Audio infrar
119. requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Computer for Disassembly Battery 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 2 removed to remove the hard drive 4 removed to disassemble the hard drive 5 5 RTC Battery 0 5 6 Computer Feet 0 5 7 Memory Module 2 loosened to remove the memory module compartment cover 5 8 Mini Card Module 1 loosened to remove the Mini Card module compartment cover 2 removed to remove the Mini Card A To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region If you install a device and then receive a warning message remove the device to restore computer functionality Then contact technical support by selecting Start gt Help and Support gt Contact support Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart Continued
120. rive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 OS not loading from hard drive Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Nonsystem disk message Reseat external hard drive OS loading Go to Bogt Flowchart from Check the Setup diskette 2 ha utility for correct pelle order Diskette Drive Change boot priority through rae the Setup Utility hard drive and reboot Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading Hard Drive Part 1 1 Replace hard drive Disc or diskette in drive Remove disc or diskette and reboot Boot from hard drive Go to Flowchart Boot from diskette drive Loading Diskette Drive Hard drive accessible Go to Flowcha
121. river PC Recovery software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery PC Recovery software feature With PC Recovery you can recover your full factory image if you experience system failure or instability PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create Maintenance and Service Guide B 1 Backup and Recovery in Windows XP Backing Up Your Information When to Back Up On a regularly scheduled basis Q Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Backup Suggestions Create system restore points using Windows XP Professional System Restore feature Store personal files in the My Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a Word document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c To paste the copied images into a document open Word and then select Edit gt Paste Maint
122. rt 2 12 No OS Loading Hard Drive Part 3 2 13 No OS Reseat hard drive Hard drive accessible Run FDISK Create partition and then format hard drive to bootable C prompt Hard drive partitioned Format hard drive and bring to a bootable C prompt Hard drive formatted Load OS using Computer Operating System disc booted if applicable Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS i tls and reboot Os loading from hard drive Virus on hard drive Clean virus Run SCANDISK and f check for Diagnostics on Replace bad sectors disc or diskette hard drive Can bad Replace Run diagnostics sectors hard drive and follow be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 28 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive OS not loading from diskette drive Nonsystem disk message Boot from another device Diskette drive enabled in the Setup utility Is diskette drive boot order correct Change boot pri
123. rt 2 Continued from Flowchart 2 6 No Video Part 1 Remove computer from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in i Flowchart i 2 2 Video OK 2 No Vi Video OK Part 1 Check that computer is properly Try another seated in docking device external for bent pins on cable monitor and for monitor connection Internal and external video OK Video OK Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reseat power cord in docking device and power outlet Check voltage Reinstall setting on docking computer into device docking device Reset monitor cable connector at Docking docking device device operating Docking device operating Test replacement docking device with N new computer Remove computer replace docking device 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette d
124. rt 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Check Power on computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 2 Troubleshooting Flowchart 2 6 No Video Part 1 No video Stand alone or docking device Stand alone Internal or external display External Adjust brightness Video OK Check for bent pins on cable Video OK Internal Docking Device Go to Flowchart 2 7 No Video Part 2 Adjust brightness NOTE To change from internal to external display use the hotkey combination Video OK Press lid switch to ensure operation Video OK Replace the following one at a time Test after each replacement 1 Cable between computer and computer display if applicable 2 Display 3 System board Try another display Replace system Internal and external video OK board 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Pa
125. s should be thoroughly cleaned from the surfaces of the fan heat sink assembly and video memory chip and processor each time the fan heat sink assembly is removed Thermal pads should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads are included with all fan heat sink assembly system board and processor spare part kits Replacing the Thernal Pads 5 82 Maintenance and Service Guide Removal and Replacement Procedures Q The following note applies only to computer models using AMD processors The thermal pads should be thoroughly cleaned from the surfaces of the fan heat sink assembly and video memory chip and processor each time the fan heat sink assembly is removed Thermal pads should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads are included with all fan heat sink assembly system board and processor spare part kits Replacing the Thernal Pads Maintenance and Service Guide 5 83 Removal and Replacement Procedures Q The following note applies only to computer models using Intel processors The fan heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan heat sink assembly The fan heat sink assembly mounting bracket is available using spare part number 417114 001 Removing the Fan Heat Sink Assembly Mounting Bracket
126. scs Windows Vista C 4 Windows XP B 4 system restore point Windows Vista C 3 Windows XP B 3 deleting recovery partition Windows Vista C 8 Windows XP B 9 design overview 1 21 Digital Media Slot 1 10 Digital Media Slot light 1 10 disassembly sequence chart 5 3 diskette drive OS loading problems 2 29 display assembly removal 5 32 spare part number 3 3 3 33 3 37 5 32 specifications 6 3 display bezel removal 5 36 spare part numbers 5 36 Display Cable Kit spare part number 3 35 5 43 Display Hinge Kit spare part numbers 3 35 3 36 5 40 display hinge removal 5 40 Display Label Kit spare part number 3 35 display label kit spare part number 3 31 display lid switch module removal 5 66 spare part number 3 34 5 66 display panel removal 5 41 spare part numbers 3 36 5 41 Index 2 Maintenance and Service Guide Index Display Plastics Kit spare part numbers 3 35 3 36 Display Screw Kit spare part number 3 35 docking device spare part number 3 26 3 35 troubleshooting 2 24 drive light 1 6 drives preventing damage 4 3 DVB T TV tuner antenna spare part number 3 26 3 31 DVB T TV tuner spare part number 3 26 3 31 DVD button 1 16 DVD CD RW Combo Drive OS loading problems 2 30 precautions 4 3 removal 5 22 spare part number 3 19 3 23 3 33 5 22 specifications 6 6 DVD RW and CD RW Combo Drive OS loading problems 2 30 DVD RW R and CD RW Combo Drive precautions 4 3 r
127. sengages from the display assembly 3 Remove the display bezel Removing the Display Bezel D 4 Maintenance and Service Guide Display Component Recycling 4 Disconnect all LCD panel cables from the display inverter board and remove the inverter board Removing the Display Inverter Board Maintenance and Service Guide D 5 Display Component Recycling 5 Remove all screws that secure the LCD panel to the display enclosure 6 Remove the LCD panel from the display enclosure l Removing the LCD Panel D 6 Maintenance and Service Guide Display Component Recycling 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD panel frame to the LCD panel Removing the LCD Panel Frame Screws Maintenance and Service Guide D 7 Display Component Recycling 9 Use a sharp edged tool to cut the tape that secures the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame from the display panel Removing the LCD Panel Frame D 8 Maintenance and Service Guide Display Component Recycling 11 Remove the screws that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover and swing it forward 13 Remove the backlight cover 0 2 T l l l l l l l Ts a Removing the Backlight Cover Maintenance and Service Guide D 9 Display Component Recycling
128. ss lt F10 gt to enter setup is displayed in the lower left corner of the screen press f10 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Press f5 or f6 or use the arrow keys to select a language and then press enter to select a language Maintenance and Service Guide 2 9 Troubleshooting 4 When a confirmation prompt with your preference selected is displayed press enter to save your preference 5 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen Your preferences go into effect when the computer restarts in Windows Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke E To choose a menu or a menu item use the arrow keys E To choose an item in a drop down list or to toggle a field for example an Enable Disable field use either the arrow ke
129. t the computer 3 Follow the on screen instructions Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways QO Select Start gt All Programs gt Recovery Manager gt Recovery Manager Maintenance and Service Guide C 7 Backup and Recovery in Windows Vista 1 Restart the computer and press f11 while the Press lt F11 gt for recovery message is displayed on the screen Then select Recovery Manager Recovery Manager opens 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions Deleting the Recovery Partition on the Hard Drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition which will increase space on the hard drive Delete the recovery partition only if you have already created recovery discs CAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including Recovery Manager software Thereafter you must use the recovery discs to access Recovery Manager software To delete the recovery par
130. tage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Maintenance and Service Guide F 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries or regions E The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft E All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used E The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system E The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer F 2 Maintenance and Service Guide Power Cord Set Requirements Country Region Specific Requirements 3 Conductor Power Cord Set Requirements VQ 1 Country Region Accredited Agency Applicable Note Number Australia EANSW 71 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1
131. tery that is the only available power source has reached a low battery condition or a critical low battery condition E Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery condition Drive light Blinking The hard drive or optical drive is being accessed Maintenance and Service Guide Product Description Table 1 1 Front Components Continued Item Component Function 4 Wireless switch Turns the wireless feature on or off but select models only does not create a wireless connection To establish a wireless connection a wireless network must already be set up 5 Wireless light Blue An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on Red An integrated wireless device is turned off 6 Consumer infrared Links the computer to the HP Remote lens Control 7 Audio in Connects an optional computer headset microphone jack microphone stereo array microphone or monaural microphone 8 Audio out Produce sound when connected to optional headphone jacks 2 powered stereo speakers headphones ear buds a headset or television audio Depending on your computer model the computer may have 1 or 2 audio out headphone
132. ties Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are as many as 100 screws in 13 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when
133. tition 1 If you have not already created recovery discs create them now 2 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 3 Click Advanced Options 4 Click Remove recovery partition and then click Next 5 Follow the on screen instructions C 8 Maintenance and Service Guide Backup and Recovery in Windows Vista Updating Reinstalled Software After you perform a system recovery connect to the Internet to update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start gt Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program Maintenance and Service Guide C 9 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembl
134. ttery power you will be prompted to connect to AC power before you can go to the next step 3 Select the type of disc you want to use and click Next Q The software examines the image and displays the number of blank discs needed to create your recovery discs 4 Insert the first disc and follow the on screen instructions to complete the creation of the recovery discs Maintenance and Service Guide B 5 Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged the Application and Driver Recovery tool allows you to reinstall it Q Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Q Before reinstalling the program be sure it is fully uninstalled The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program E In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings E Inall cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings Reinstalling Preinstalled Programs and Drivers 1 Remove the program or driver
135. tzerland Cyprus Ireland Lithuania Turkey Czech Rep Italy Luxembourg United King Denmark Latvia Malta Uzbekistan E 802 11b g WLAN module for use in Japan dv2200 440770 291 models only E 802 11b g HS WLAN module for use in 416376 001 the United States and Canada E 802 11b g HS WLAN module for use in the ROW 416376 002 countries or regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 26 Optical drives include bezel DVD CD RW Combo Drive 417060 001 DVD RW R and CD RW Double Layer Combo Drive 417061 001 DVD RW R and CD RW Double Layer Combo Drive 417062 001 with LightScribe Maintenance and Service Guide 3 19 Illustrated Parts Catalog 3 3 Display Assembly Components o o _ _ a 0 e eo e _ 9 lt Display Assembly Components 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number Display Plastics Kit For use with full featured computer models 430471 001 For use with defeatured computer models 417100 001 la E Display bezel 1b E Microphone tc E Display enclosure 2 Display inverter 417097 001 3 Web camera includes Web camera bracket 417113 001 4 Display panels For use with full featured computer models 430457 001 For use with defeatured computer models 430458 001 For use with dv2200 models BV panel 43584
136. u 417035 001 PM G72M V system board for use only with full featured computer models using Intel processors 417036 001 GM system board for use only with full featured computer models using Intel processors 417037 001 GMZ system board for use only with defeatured computer models using Intel processors 417041 001 Intel Core Duo T2300 1 66 GHz processor includes thermal pad 417042 001 Intel Core Duo T2400 1 83 GHz processor includes thermal pad 3 32 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 417043 001 Intel Core Duo T2500 2 00 GHz processor includes thermal pad 417044 001 Intel Core Duo T2600 2 16 GHz processor includes thermal pad 417048 001 14 0 inch WXGA display assembly includes wireless antenna transceivers and cables 417050 001 1 DIMM DDR2 PC2 4200 533 MHz 256 MB memory module 417051 001 1 DIMM DDR2 PC2 4200 533 MHz 512 MB memory module 417052 001 1 DIMM DDR2 PC2 4200 533 MHz 1024 MB memory module 417053 001 1 DIMM DDR2 PC2 5300 667 MHz 256 MB memory module 417054 001 1 DIMM DDR2 PC2 5300 667 MHz 512 MB memory module 417055 001 1 DIMM DDR2 PC2 5300 667 MHz 1024 MB memory module 417056 001 5400 rpm 60 GB hard drive includes frame and connector 417057 001 5400 rpm 80 GB hard drive
137. u 5 Release the ZIF connector to which the TouchPad cable is connected and disconnect the cable from the system board Disconnecting the TouchPad Cable 5 48 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the four Phillips PM2 5x4 0 screws and the Phillips PM2 5x9 0 screw that secure the top cover to the computer Removing the Top Cover Screws Part 3 7 Lift up the front edge of the top cover and remove it Removing the Top Cover Reverse the above procedure to install the top cover Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 14 TouchPad TouchPad Spare Part Number Information TouchPad includes TouchPad bracket and Touchpad cable 430464 010 TouchPad cable 417082 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uoovoo do Hard drive Section 5 4 Mini Card compartment cover Section 5 8 Optical drive Section 5 9 Keyboard Section 5 10 Switch cover Section 5 11 Display assembly Section 5 12 Top cover Section 5 13 5 50 Maintenance and Service Guide Removal and Replacement Procedures 2 Release the ZIF connector to which the TouchPad cable is connected and disconnect the cable from the TouchPad board Removing the TouchPad Cable Maintenance and Service Guide 5 51 Removal and Replacement Procedures 3 Remove the
138. ug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used F 4 Maintenance and Service Guide 1394 port 1 10 A AC adapter spare part numbers 3 26 3 31 analog TV tuner spare part number 3 26 3 30 arrow keys 1 12 audio troubleshooting 2 31 audio infrared board removal 5 58 spare part number 3 7 3 34 5 5
139. unded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activi
140. ungary Slovakia Croatia Iceland Liechtenstein Cyprus Ireland Lithuania The Czech Italy Luxembourg Republic Latvia Malta Denmark Lebanon Monaco 409497 001 802 11a b g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries or regions listed below China Honduras Qatar Ecuador Pakistan South Korea Haiti Peru 409515 001 HP 90 W AC adapter for use with dv2200 models 409843 001 HP 65 W AC Adapter 410935 001 Display label kit for use with dv2200 models 412175 001 DVB T TV tuner 412176 001 DVB T TV tuner antenna Maintenance and Service Guide 3 31 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number 416376 001 Description 802 11b g HS WLAN Mini Card module for use only with computer models using AMD processors in the United States and Canada 416376 002 802 11b g HS WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below China Honduras Qatar Ecuador Pakistan South Korea Haiti Peru 416377 001 802 11a b g LJ WLAN Mini Card module for use only with computer models using AMD processors in the United States and Canada 416377 002 802 1 1a b g LJ WLAN Mini Card module for use with computer models using AMD processors in the ROW countries or regions listed below China Honduras Qatar Ecuador Pakistan South Korea Haiti Per
141. untries or regions are categorized as most of the world MOW 2 for use with dv2200 models Aruba Egypt The Philippines Netherlands Austria El Salvador Poland Norway Azerbaijan Estonia Portugal Oman Bahrain Finland Romania Slovenia Belgium France Russia South Africa Bermuda Georgia Serbia and Spain Bulgaria Germany Montenegro Sri Lanka Cayman Islands Greece Singapore Sweden Columbia Hungary Slovakia Switzerland Croatia Iceland Liechtenstein Turkey Cyprus Ireland Lithuania The United The Czech Italy Luxembourg Kingdom Republic Latvia Malta Uzbekistan Denmark Lebanon Monaco E 802 11b g WLAN module for use in Japan for use with 440770 291 dv2200 models Maintenance and Service Guide 5 19 Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 2 Loosen the Phillips PM2 0x5 0 screw that secures the Mini Card compartment cover to the computer 3 Lift the right edge of the Mini Card compartment cover and then swing it to the left 4 Remove the Mini Card compartment cover Q The Mini Card compartment cover is included in the Plastics Kit spare part number 417073 001 Removing the Mini Card Compartment Cover 5 20 Maintenance and Service Guide Removal and Replacement Procedures 5 Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables then disconnect the cables from the module 6
142. ures the fan heat sink assembly to the system board on computer models using Intel processors documented in Section 5 25 Phillips PM2 0x9 0 Spring Loaded Shoulder Screw Location Maintenance and Service Guide A 37 Screw Listing Table A 13 Phillips PM2 0x9 0 Spring Loaded Shoulder Screw Continued E Head MMI Color Qty Length Thread Width Silver 2 9 0 mm 2 0 mm 6 0 mm Where used One screw that secures the fan heat sink assembly to the system board on computer models using AMD processors documented in Section 5 25 TANMEN TATT Phillips PM2 0x9 0 Spring Loaded Shoulder Screw Location A 38 Maintenance and Service Guide Backup and Recovery in Windows XP Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Backing up your information regularly to protect your important system files Making a set of recovery discs PC Recovery software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or d
143. ve procedure to install a memory module 5 16 Maintenance and Service Guide Removal and Replacement Procedures 5 8 Mini Card Module Mini Card Module Spare Part Number Information For use with computer models using Intel processors E 802 11b g WLAN module for use in the MOW 1 countries or regions listed below Antigua amp Canada Barbuda Chile Argentina Dominican Australia Republic Bahamas Guam Barbados Guatemala Brunei Hong Kong Panama India Indonesia Malaysia Mexico New Zealand 409407 001 Paraguay Saudi Arabia Taiwan The United States Vietnam E 802 11b g WLAN module for use in the MOW 2 countries or regions listed below Aruba Egypt Austria El Salvador Azerbaijan Estonia Bahrain Finland Belgium France Bermuda Georgia Bulgaria Germany Cayman Islands Greece Columbia Hungary Croatia Iceland Cyprus Ireland The Czech Italy Republic Latvia Denmark Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco 409407 002 The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan Maintenance and Service Guide 5 17 Removal and Replacement Procedures Mini Card Module Spare Part Number Information Continued E 802 11a b g WLAN module for use in the ROW countries 409497 001 or regions listed below
144. w o a0 2 Plastics Kit Contents Table 3 4 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 417073 001 Includes 1 Mini Card compartment cover includes 1 captive screws secured by a C clip 2 Hard drive cover includes 2 captive screws secured by C clips 3 Memory module compartment cover includes 2 captive screws secured by C clips 4 ExpressCard slot bezel 3 24 Maintenance and Service Guide Illustrated Parts Catalog 3 6 Cable Kit Item ROwoOND Oo ea fo o oY 8 0 Cable Kit Contents Table 3 5 Cable Kit Spare Part Number Information Spare Part Description Number CableKit n ATA Includes LED board cable TouchPad cable USB board cable includes num lock light cable Bluetooth module cable Maintenance and Service Guide 3 25 Illustrated Parts Catalog 3 7 Miscellaneous Table 3 6 Spare Parts Miscellaneous not illustrated Spare Part Description Number Analog TV tuner 407941 001 Composite S Video and audio input cable 407939 001 DVB T TV tuner 412175 001 DVB T TV tuner antenna 412176 001 Earbud headset 371693 003 HP 65 W AC Adapter 409843 001 HP 90 W AC adapter for use with dv2200 models 409515 001 HP Remote Control 407313 001 RF cable 408485 001 RF input adapter cable 407940 001 USB infrared receiver 408483 001 USB travel mouse 309674
145. wo screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 Two screws that secure the memory module compartment cover to the computer Screws are captured on the cover by C clips documented in Section 5 7 One screw that secures the Mini Card compartment cover to the computer screw is captured on the cover by a C clip documented in Section 5 8 Phillips PM2 0x5 0 Captive Screw Locations A 2 Maintenance and Service Guide Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw mm Head MMIII Color Qty Length Thread Width Black 15 5 0 2 5mm 4 0 mm Where used 2 screws that secure the hard drive to the computer documented in Section 5 4 j mj Black Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 3 Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Black 15 5 0 2 5mm 4 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 12 Black Phillips PM2 5x5 0 Screw Locations A 4 Maintenance and Service Guide Screw Listing Table A 3 Black Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Black 15 5 0 2 5mm 4 0 mm Where used 4 screws that secure the display bezel to the display assembly d
146. y backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or visit the Electronic Industries Alliance EIA at http www eiae org Maintenance and Service Guide D 1 Display Component Recycling This appendix provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight and the LCD panel 8 Q Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Refer to Section 5 12 Display Assembly for display assembly disassembly steps D 2 Maintenance and Service Guide Display Component Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly 9 o ee ie ee ee ee Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D 3 Display Component Recycling 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel di
147. ys or f5 or f6 To select an item press enter E To close a text box or return to the menu display press esc To display additional navigation and selection information while the Setup Utility is open press f1 Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Access the system information by using the Main menu 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter The computer restarts in Windows 2 10 Maintenance and Service Guide Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation

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