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Exabyte 220 1/M2, RLVDK 8mm Tape

1. Exabyte 220 Troubleshooting and Diagnostics Occupied Info screen A Tape Drive Accessible Indicates whether a drive is empty a cartridge is loaded in the drive or the cartridge is ejected 0 A cartridge may be loaded in the drive 1 The drive is empty or the cartridge is ejected and ready to be picked D Drive Indicates whether this element is a tape drive 0 The element is not a tape drive 1 The element is a tape drive W Warning Currently not used C Calibrated Indicates whether the element position has been calibrated 0 Not calibrated 1 Calibrated Element position information To view element position information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following screen appears Installation and Operation 113 Chapter 6 3 From the Inventory Menu select Position Info The following screen appears 4 Press Z to view an element with a higher index press W to view an element with a lower index The following table describes the fields in the Position Info screen Position Info screen INX Displays the element index for which information is being displayed Long Axis Indicates the distance in thousandths of an inch the robot has to move along the long axis from its home position to the specified element location Depth
2. Indicates the distance the robot has to move along the short axis from its home position to touch the magazine or a cartridge in the magazine This field is not used for the tape drives or robot 114 Exabyte 220 Troubleshooting and Diagnostics Configuring the serial ports for diagnostics You can use one of the library s serial ports and a terminal emulation program such as CHSTERM to access the library firmware The console interface also referred to as the Diagnostic Console allows you to view information about the library perform diagnostics tests create diagnostic listings and download new firmware available from Exabyte s web site at www exabyte com You can also use the library s serial ports to perform diagnostics on the tape drives The following table illustrates the functions you can perform using the serial ports As the table indicates unless you want to control the motion of the robot you do not need to switch to 25 9 Pin Serial Port control mode Serial Port Must change Function z 9 Pin 25 Pin control modes Controlling the robot for diagnostic purposes Vv v Vv Upgrading library firmware va Creating diagnostic listings for the library vd Y Upgrading tape drive firmware Y vA Controlling the tape drives for diagnostic purposes Vv Vv For detailed information about using the Diagnostic Console and the serial ports refer to the maintenance manual
3. If desired order another spare fuse for the fuse drawer Exabyte 220 Maintenance and Service Replacing the air filter The library includes an air filter located behind the door The air filter should be replaced once a year or more frequently if the library is operating in a dirty environment To order replacement filters see Contacting Exabyte on the inside back cover gt Important Air filters protect the library from large contaminants but are not intended to keep the tape drives clean You must still clean the tape drives on a regular basis as described on page 75 To replace the air filter 1 Unlock and open the library s door see page 66 2 From inside the door use a T 15 TORX bit to remove the three screws that secure the metal filter cover to the front door as shown in the figures on the next page 3 Remove the metal filter cover and pull out the filter Note The rack mount model contains one long filter the standalone model contains two smaller filters 4 Replace the new filter inside the door Installation and Operation 123 Chapter 7 5 Position the metal cover over the filter Using a T 15 TORX bit replace the three screws that secure the metal cover inside the front panel Rack mount model Filter H Filter cover Standalone model 8 Filter 124 Exabyte 220 Maintenance and Service Replacing a tape driv
4. Off Resumes where it left off Exabyte 220 Library Operation Dual Sequential mode The two Restart options in Dual Sequential mode correspond to the slots in each magazine Restart applies to slots 1 through 10 in magazine 1 while Restart2 applies to slots 11 through 20 in magazine 2 The Restart options operate independently of each other one sequence slots 1 10 or 11 20 can restart while the other resumes where it left off If and the library Restart Restart2 i i for slots 1 10 for slots 11 20 On On Restarts at slot 1 Restarts at slot 11 Off Resumes where it left off Off On Resumes where Restarts at slot 11 it left off f Off Resumes where it left off Loop options The Loop options determine what the library does after it has finished processing the last cartridge in a sequence As shown in the following tables the library can either loop back to the first cartridge in the sequence and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means opening the library s door removing the cartridge magazine installing a new magazine and closing the door Sequential 1 or Sequential 2 mode If Loop is the library On Returns to cartridge 1 and starts processing the cartridges again Off Stops processing cartridges and waits for operator intervention Installatio
5. The library LCD illuminates Each tape drive and the library perform a power on self test 32 Exabyte 220 Hardware Installation Verifying the hardware installation After the library powers on the Main Screen displays on the library s LCD an example of the Main Screen is shown below Each tape drive should also show ready status the drive s LEDs are off If the library and tape drives powered on as described above continue with library configuration in Chapter 3 Before you begin library operation be sure to follow the steps at end of that chapter to verify that the hardware and software are working together properly If the library did not power on as described above check the following Is the power switch on Is the power cord inserted correctly Is the library door closed and locked Is the SCSI bus terminated Is the SCSI cable connected to the library and host computer Is the host computer system turned on Is there an error code displayed on the library LCD See Appendix C If you cannot resolve the problem yourself contact Exabyte see Contacting Exabyte on the inside back cover Installation and Operation 33 Chapter 2 Notes 34 Exabyte 220 3 Configuration This chapter describes the following Using the operator panel Setting configuration options Verifying the setup Be sure to follow the guidelines at the end of this chapter before you begin libr
6. Note that sense data is supplied for inactive IDs as well as active IDs 2 To view other devices press W and Z To return to the SCSI Menu press Escape Installation and Operation 101 Chapter 6 The following table describes the information in the Sense Data screen Sense data KEY This is the sense key returned by the REQUEST SENSE command The sense keys are Oh No Sense There is no specific sense key information to report 2h Not Ready The library is not ready to perform motion commands 4h Hardware Error The library detected a hardware failure during a self test or while performing a command Operator intervention may be required 5h Illegal Request There was an illegal parameter in the command descriptor block or in the additional parameters supplied as data for a command or the library is in the wrong mode to execute the command 6h Unit Attention The cartridge inventory may have been violated Bh Aborted Command The library aborted the command The initiator may be able to recover by trying the command again ASC This is the Additional Sense Code which along with the Additional Sense Code Qualifier provides information describing a specific error condition ASCQ This is the Additional Sense Code Qualifier which along with the Additional Sense Code provides information describing a specific error condition Byte This is the Sense Key Specific data which provides additional information 1
7. Certified If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord as described below Criteria for U S and Canadian 220 VAC power cord The power cord must have a molded NEMA 6 15P attachment plug on one end The power cord must have a molded IEC type CEE 22 female connector on the other end Thecordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for an international 220 VAC power cord The power cord must have an attachment plug of the proper type rating and safety approval for the intended country The power cord must have an IEC 320 female connector on one end The flexible cord must be harmonized to CENELEC publication HD 21 The electrical characteristics and rating must be minimum H05VVF3G0 75 6 A 146 Exabyte 220 Specifications SCSI cable specifications The following tables list the recommendations for external SCSI cables for the library Wide SCSI cables Use cables that conform to SCSI 3 specifications See the Exabyte 220 Product Specification for more information Narrow SCSI cables Standard Construction 50 conductors 25 twisted pairs with drain wire and shield Primary Conductors Gauge 28 AWG minimum stranded 7 34 annealed tinned copper In
8. If you attempt to exit the Config Port menu while the library is still set to Connect to Drive 1 or Connect to Drive 2 the library displays a message that instructs you to change the port setting back to Diag Console Installation and Operation 117 Chapter 6 Notes 118 Exabyte 220 F4 Maintenance and Service This chapter describes the following Cleaning the library Using touch up paint on the housing Replacing the fuse Replacing the air filter Replacing the tape drives Returning the library for service CAUTION Unless you have a self maintenance contract with Exabyte do not attempt to replace any components in the library other than the tape drives fuse and air filter If you do so you will void your warranty Installation and Operation 119 Chapter 7 Cleaning the library The only library components that should be cleaned are the tape drives and the window in the door Instructions for cleaning the tape drives are provided on page 75 To clean the library s window use the cleaning packet provided with the library To order additional cleaning packets see Contacting Exabyte on the inside back cover CAUTION To avoid scratching the window do not use abrasive cleaners abrasive cleaning implements harsh chemicals or solvents The library s internal components are lubricated at the factory and should not be cleaned or relubricated To protect th
9. correspond to the library components and are necessary for some tests Library Component Element Index Fixed cartridge slot 0 Cartridge slots 1 to 20 see pages 89 and 90 Tape drive 1 82 Tape drive 2 83 Robot 86 Exabyte 220 Troubleshooting and Diagnostics Performing diagnostic tests 1 From the Main Menu select Maintenance Menu then select Diagnostics Menu A screen of diagnostic tests appears 2 Select one of the tests Each test is described in the table starting below 3 When the test is finished the screen displays Status Complete and you can press to return to the Diagnostics Menu Note If you want to abort a test in progress press then Enter The following table describes each test and also provides additional instructions for performing the tests if applicable Test Description Additional instructions Self Test Causes the robot to do the following Perform a Home CHM test Cycle the short axis once Cycle the long axis once Move the robot to home position Position to Positions the robot in front of a tape When you select Position to Elem Elem drive fixed cartridge slot or a another screen appears that magazine slot requires you to press W or Z to select the element index where you want to position the robot then press Enter Installation and Operation 93 Chapter 6 Te
10. s web site www exabyte com Exabyte Corporation 1685 38th Street Boulder Colorado 80301 1003751 000 Exabyte 220 Safety Agency Standards FCC Notice The Exabyte 220 complies with the following domestic and international product safety standards e ULStandard 1950 3rd Edition Information Technology Equipment including Electrical Business Equipment e CSA Standard C22 2 No 950 95 Safety of Information Technology Equipment including Electrical Business Equipment e IEC 950 EN60950 Safety of Information Technology Equipment including Electrical Business Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others Industry Canadian Notice per ICES 003 English This Class A digital apparatus meet
11. 25 pin J serial port Pe Fan and power entry module The fan reduces the library s operating temperature The power entry module includes the AC power connector power switch and fuse drawer Remote hardware reset port This port allows you to connect a remote reset cable for remote resets 9 pin and 25 pin serial ports Two serial ports allow you to connect a serial cable and terminal for diagnostics SCSI connectors The SCSI connectors allow you to connect the library to the SCSI bus Installation and Operation 5 Chapter 1 Notes 6 Exabyte 220 2 Hardware Installation This chapter describes how to install the library hardware which includes the following steps Unpacking the library Obtaining accessories and equipment Preparing for hardware installation Installing the library into a rack if you have a rack mount model Preparing and installing cartridges Connecting the library to a SCSI bus Connecting the power cord Powering on the library Verifying the hardware installation Unpacking the library Complete the unpacking steps printed on the box Save all the original packing materials in case you need to ship or move the library later Installation and Operation Chapter 2 Obtaining accessories and equipment Make certain you have all the accessories and equipment for library operation as indicated in the table below Many of these items are included in the library accessories bo
12. LCD Interface mode If you want to perform any operations from the operator panel that involve moving the robot you need to set the library to LCD Interface mode All of these operations such as cleaning the tape drives and performing diagnostics are included under the Maintenance Menu Note LCD Interface mode is required only when you want to control the motions of the robot For example you do not need to switch control modes to access the menus 25 9 Pin Serial Port mode When the library is operating in 25 9 Pin Serial Port mode you can control the motions of the robot from a remote console program connected to the library s 9 pin or 25 pin port Note Use the 25 9 Pin Serial Port mode to control robot motion only You do not need to change the control mode to access a tape drive s firmware For more information about how to use the 25 pin and 9 pin serial ports see page 115 Installation and Operation 55 Chapter 4 Changing the control mode To change the control mode 1 56 Make certain the library is in the ready state for example no hardware errors the door is closed and so on If the security option has been enabled disable it see page 47 From the Main Menu select Interface Menu From the Interface Menu select Control Mode Menu The following screen appears Note Some of the Sequential options may not appear in this menu if only one drive is installed Select the desired mode
13. MECH FAILURE The robot could not successfully pick a 14 cartridge because of mechanical problems 156 Exabyte 220 Error Codes ae Description Corrective action 15 NO SRC ELEMENT NO DEST Install a data cartridge magazine or ELEMENT No data cartridge redirect the robot 16 magazine was installed at the selected location CHM FULL BEFORE MOVE Remove the cartridge and put it back in There was a cartridge in the the cartridge magazine if you know where gripper when the operator it goes 17 powered on or reset the library or before a move operation Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider SRC CART INSIDE DRIVE The Press the tape drive unload button and 18 robot could not successfully pick wait for the cartridge to be unloaded or a cartridge because it was still redirect the robot to another location loaded in the tape drive PICK MECH FAILURE The robot Open the door and look for anything that 19 could not successfully pick from might be obstructing the gripper A tull gariridge siot Make sure the library and tape drives are GRIP HOME ERROR A gripper not being used by any host then press 21 error occurred on the operator panel If the error persists contact your service provider GRIP MOTION TIMEOUT A gripper motion took longer than the maximum time allocated for 22
14. The Set touch the cartridges and update the Scan Stop screen appears Press cartridge inventory Z or W to specify an index where you want the scanner to stop and press Enter After the system scans the labels it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 109 94 Exabyte 220 Troubleshooting and Diagnostics Test Description Additional instructions Home Causes the gripper to move to its Gripper home position open This test also recalibrates the home or zero position for the gripper Home CHM Causes the robot cartridge handling mechanism CHM to retract on its short axis move to the home position the top of the long axis for standalone models or to the right for rack mount models move in front of the tape drives then open and close its gripper This test also recalibrates the home or zero position for the long axis the short axis the gripper and the home position for the drum Cycle Causes the robot to take a cartridge When you select Cycle Pick Place Pick Place from a specified element and replace the Set Source screen appears it in the same location Press Z or W to select the source index where you want the robot to pick and place the cartridge The Set Cycles screen appears Press Z or W to select the number of cycles you want this test to run and press Enter Cycle Causes the robot gripperto op
15. Use the and keys to move across columns then press or 4 to change the selected values The date you set appears on the Command History screen and on diagnostic listings Setting the time To set the library system time 1 From the Configuration Menu select Set Time The Set Time screen appears 2 Use the and keys to move across columns then press or 4 to change the selected values The time you set also appears on the Command History screen and on diagnostic listings 44 Exabyte 220 Configuration Setting library security The Security option allows you to prevent unauthorized personnel from disrupting the operation of the library When you enable security the following activities are prevented Changing SCSI IDs Changing SCSI parity checking Changing the control mode Changing the library serial number Using the Diagnostics Menu and the Demo Menu Using the Clean Drives Menu Opening the front door operator panel security only Changing the installed tape drive model Communicating with a tape drive across a serial port If you attempt to perform any of the above operations when security is enabled the library displays a message that states security is active The message also states whether security was enabled from the operator panel or by the application with a SCSI command Methods for enabling and disabling security Security can be enabled or disabled in eithe
16. about whether the bar code scanner could accurately scan the label Element occupied information This includes data about whether the element contains a cartridge and whether a magazine or tape drive is installed Element position information This includes data about the exact position of each element Exabyte 220 Troubleshooting and Diagnostics Bar code label information If your library is equipped with a bar code scanner you can view information about the bar code labels attached to your cartridges To display bar code label information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The following menu appears 3 From the Inventory Menu select Label Information The following screen appears 4 Press Z to view a higher element index press W to view a lower element index Installation and Operation 109 Chapter 6 The following table describes the fields on the Element Label screen Element label INX Displays the element index for which information is being displayed Label If the element location contains a cartridge whose bar code label has been scanned the Label field contains the cartridge label If the library is not equipped with a bar code scanner this field is blank Valid Indicates whether the Label field is accurate as follows 0 The Label field is not accurate 1 The Label field is accurate If
17. be enabled from the operator panel see page 46 for more information Wr Line 1 Whether the text displayed on each of the four lines through on the Main Screen is defined by the LCD Mode page Wr Line 4 in SCSI When set to their default values the element addresses reported on this screen are the same as element indexes shown on page 89 and 90 However unlike element indexes which cannot be changed addresses can be changed with MODE SELECT SCSI reservations The SCSI Reservations screen indicates if the library or its elements are reserved for exclusive use by a host computer The library and its elements are reserved and released through SCSI commands RESERVE and RELEASE You may want to view SCSI reservations if you are operating the library in a multi host environment and you want to determine which elements are reserved by which host Multiple hosts can reserve different elements within a single library For example Host 1 could reserve the first magazine while Host 2 could reserve the second magazine To view SCSI reservations 1 Select SCSI Reservations from the SCSI Menu The first screen to appear is the Unit Reservation screen RESERVAT 1 Reserved Installation and Operation 99 Chapter 6 2 To display the Element Reservations screen press Z to scroll past the last item in the Unit Reservation screen ELEM RESERVA Elem Elem H 3 To view other elements press W and Z To ret
18. cartridges 170m B00 gigabytes SB M2 with 20 AME SmartClean cartridges 225m 3 terabytes TB a Assumes that the Mammoth tape drives are writing data at a 2 1 compression ratio and the M2 tape drives are writing data at a 2 5 1 compression ratio Installation and Operation 143 Appendix A The following table provides the approximate capacities in gigabytes GB for each AME with SmartClean cartridge Maximum capacity of each AME cartridge with SmartClean Tape length Native Compressed 225 meters 60 GB 150 GB 150 meters 40 GB 100 GB 75 meters 20 GB 50 GB a For optimal tape drive performance and reliability Exabyte recommends only SmartClean media for M2 tape drives and libraries M2 can use other AME media but will require regular cleaning with an Exabyte Mammoth cleaning cartridge b Assumes a 2 5 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded The following table provides the approximate capacities in gigabytes GB for each standard AME cartridge Maximum capacity of each standard AME cartridge Tape length Native Compressed 170 meters 20 GB 40 GB 125 meters 14 GB 28 GB 45 meters 5 GB 10 GB 22 meters 2 5 GB 5 GB 4 Assumes a 2 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded 144 Exabyte 220 Specifications Overall specificatio
19. cycling the library when a cartridge is in a tape drive or the robot Do not open the door unless absolutely necessary During operation open the door only to replace the magazine after the library has processed all the cartridges Never force the door The library will not release the door until it has completed a cartridge move or load already in progress Certain applications may also prevent the door from being opened Do not remove a cartridge from a tape drive or insert a cartridge into a tape drive If you want to remove a cartridge wait until the robot has placed it in the magazine before removing it If you want to add a cartridge add it directly to the magazine Installation and Operation 65 Chapter 4 Replacing data cartridges This section describes how to Open the library door to access the cartridges Replace a single cartridge Replace a cartridge magazine Note See page 9 for information about selecting the appropriate cartridges Opening the library door To access the cartridges you must first open the library door gt Important During library operation do not open the library door unless you need to remove and replace cartridges or perform a maintenance operation After the door has been opened and then closed your backup application may perform a time consuming cartridge inventory process in addition to the library s own power on self test To open the door 1 Insert the
20. door for library fuse replacing 121 122 G gripper See robot H Help key 36 high voltage differential HVD description 150 SCSI terminator specifications 148 history buffer 106 host computer definition 149 operation on the SCSI bus 149 poweringon 32 SCSI ID for 100 See also adapter card humidity limits for library 145 IDs See SCSI IDs Industry Canadian Notice iii initiator See host computer 167 Index installation of the library checking the setup 50 ESD protection 11 preparing for 11 procedure for 12 32 troubleshooting problems with 84 Interface Menu 38 Inventory Menu 108 J jumper installing on SCSI connectors 29 K key for front door 18 67 key lock 18 67 keys on operator panel 36 L Label Information 109 Label Scan option 40 50 labels See bar code labels LCD adjusting contrast 43 adjusting the back light 44 Error Alert display 37 Main Menu 38 Main Screen 33 37 titing 36 using 35 41 168 LCD Interface mode changingto 56 description and purpose 55 Library Information Menu 38 lighting adjusting on LCD 44 Loop option 63 low voltage differential LVD description 151 SCSI terminator specifications 148 using with single ended SCSI 151 lubrication for library 120 Main Menu description of 38 displaying 41 Main Screen custom texton 99 description of 37 41 redisplaying from Main Menu 38 Maintenance Menu 38 Mammoth and Mammoth 2 See tape drive Max Addressable E
21. force is needed to install a data cartridge If it does not snap into place easily or if it protrudes further than the magazine s center rib check the orientation of the cartridge Mounting guide 6 To reinstall the magazine follow the instructions on the next page You can access the back magazine by turning the rotor manually The library contains one fixed cartridge slot for a cleaning cartridge or an additional data cartridge If desired install a cartridge in the fixed cartridge slot as shown on page 26 When you have finished installing cartridges close the door and turn the key a quarter turn to the left Exabyte 220 Rack mount model Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate Clip the magazine onto the left side and then snap the magazine into place by pressing on the right side Standalone model Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate Clip the magazine onto the bottom then press on the top Installation and Operation Hardware Installation Mounting guide 25 Chapter 2 Rack mount model Position the cartridge so that the window showing c D g oO Ea Oo 9 Bt Oo Oo oO Q oO oO c O ka oO D ne co U 1S oO lt lt Q is n T
22. of the faceplate Some models may require a 1 Phillips screwdriver 126 Exabyte 220 Maintenance and Service 2 Pull out the lever on the faceplate The figures on page 128 show the location of the lever CAUTION Do not pull out the lever without first loosening the screws 3 Pull the tape drive out of its slot Install the tape drive gt Important While installing a tape drive make sure you do not stick your fingers in the drive door To install the tape drive 1 Insert the tape drive as shown on the next page Make sure the lever is closed The drive should slide easily toward the back Installation and Operation 127 Chapter 7 Connector Fi 6 SAS i BE gea rar cb 5S zp g a T Rack mount drive with the lever toward the right model Insert the tape Standalone model Insert the tape Connector Exabyte 220 128 Maintenance and Service 2 When the tape drive is almost completely inside the slot you will feel some resistance This is caused by the connection between the tape drive and the library s controller card To seat the connection push firmly against the drive until you can push no further 3 Tighten the captive screws on each end of the drive carrier faceplate Resume operations 1 Reconnect the power cord CAUTION To avoid damaging the tape drive make sure the library
23. the robot and one for each tape drive Separate IDs allow the robot and each tape drive to operate as independent devices receiving different sets of SCSI commands from the host SCSI bus termination If the library is the last device on the SCSI bus you must terminate the bus by installing a pass through terminator on one of the library s SCSI connectors Or if there is an unused connector at the end of the SCSI cable you can terminate the bus there The library does not supply terminator power 152 Exabyte 220 SCSI Configuration gt Important Exabyte recommends using active termination Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds Cable length The maximum length of the SCSI cable depends on whether you are using single ended LVD or HVD For single ended SCSI configurations the maximum allowable bus length is 3 meters 9 8 feet terminator to terminator A maximum cable length of 6 meters is acceptable if the transfer rate is less than 5 MB second for narrow SCSI configurations or less than 10 MB second for wide SCSI configurations A stub length of no more than 0 1 meters 4 inches is allowed off the mainline interconnection within any connected equipment For LVD SCSI configurations the maximum allowable cable length is 12 meters 39 feet if you have more than two devices on the bus If the bus is
24. to the documentation for your software For the cleaning operation use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte see page 10 To order cleaning cartridges contact Exabyte see Contacting Exabyte on the inside back cover If M2 drives are installed in the library and you use AME with SmartClean cartridges exclusively the M2 tape drive automatically performs the cleaning operation using the cleaning material in the cartridges If you do not use SmartClean cartridges exclusively the M2 drive may require regular cleaning as described in the following sections CAUTION Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty Installation and Operation 75 Chapter 5 76 To clean the tape drive from the operator panel 1 Make certain a cleaning cartridge is installed in the fixed cartridge slot If the fixed slot contains a data cartridge and you follow these steps you will have to manually eject the data cartridge from the tape drive If security has been enabled disable it see page 47 Switch to LCD Interface mode see page 53 From the Main Menu select Maintenance Menu Then select Clean Drives Menu The following screen displays Select the tape drive you want to clean Drive 1 is the tape drive closest to the magazine Drive 2 is the tape drive farthest
25. 03 T tape drive cleaning 75 77 data capacities for different models 143 144 Exabyte 220 tape drive continued displaying status information 78 ejecting cartridge manually 81 operating in sequential mode 57 performing diagnosticson 116 replacing 125 129 troubleshooting problems with 86 target definition 150 temperature ambient temperature for library 145 checking current temperature of the library 106 terminator installing 30 specifications 148 time setting on LCD 44 touch up paint 120 troubleshooting 83 87 turning on the library 32 U Unit Reservation screen 99 unpacking the library 7 Use Mammoth option 40 49 V video grade media 21 voltage setting for power cord 32 Installation and Operation Index Ww weight of library 136 145 wide SCSI 151 window cleaning 120 Write Line options 99 write protect switch setting 22 171 Index Notes 172 Exabyte 220 Contacting Exabyte To obtain technical support Exabyte Technical Support 1 800 445 7736 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web www exabyte com www mammothtape com www m2wins com To order supplies and accessories Exabyte 1 800 774 7172 or 1 800 392 8273 To return equipment for service Exabyte Service 1 800 445 7736 1 303 417 7199 fax Scotland 44 1 324 564564 e mail service exabyte com Note If it is more con
26. 19 Chapter 2 Rack mount model O Pull firmly on the upper portion ofthe robotto slide it back toward you Do not pull on the robot base Push against the robot base sliding it firmly to the right or left Standalone model O Pull firmly on the upper portion ofthe robotto slide it back toward you Do not pull on the robot base Push against the robot base sliding it firmly to the top or bottom 20 Exabyte 220 Hardware Installation To prepare and install cartridges 1 Make sure you have the appropriate data cartridges for the type of tape drive installed See Selecting data cartridges on page 9 for more information Important Because of media management and application software issues Exabyte recommends that you do not mix AME and MP data cartridges in the library CAUTION Never use video grade tape for data storage Video grade tape can be less accurate than data grade tape and is more abrasive to tape drive recording heads Exabyte strongly recommends that you use Exabyte data grade media with all Exabyte tape drives Exabyte media meets specifications that are the most stringent in the industry 2 If your library is equipped with a bar code scanner you can affix bar code labels to the cartridges To do this position the label using the ridge on the cartridge for guidance Make sure you orient the label correctly as shown in the following figure Installat
27. 5 about an error condition This information is valid only for the Illegal Request 5h sense key Byte This is the first byte of the Field Pointer data It indicates which byte in the 16 command had an error This information is valid only for the Illegal Request 5h sense key Byte This is the second byte of the Field Pointer data This information is valid 17 only for the Illegal Request 5h sense key 102 Exabyte 220 Troubleshooting and Diagnostics Viewing statistics The Statistics Menu contains two selections one for reviewing information about robot movements and one for reviewing information about elements To view statistics 1 Select Library Info Menu from the Main Menu then select Statistics The first screen to appear is the System Stat Totals screen 2 To display the Element Stats screen press Z to scroll past the last item in the System Stat screen Installation and Operation 103 The following table describes the information in the Statistics screen System statistics Moves The number of times the robot has picked a cartridge and placed it in a slot or tape drive Pick Retry The number of times the robot retried picking a cartridge Put Retry The number of times the robot retried placing a cartridge D1 Dbl Piks The number of times the library had to grab a D2 Dbl Piks Cartridge twice to remove it from the tape drive in Drive slot 1 or 2 A Dbl Pik
28. Exabyte 220 Library Installation and Operation Exabyte 1003751 000 Copyright Disclaimer Copyright 2000 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Trademark Notices Exabyte and Exatape are U S registered trademarks of Exabyte Corporation Eliant MammothTape M2 SmartClean NetStorM and SupportSuite are U S trademarks of Exabyte Corporation All other product names are trademarks or registered trademarks of their respective owners Revision History Revision Date Description 000 March 2000 Initial release Note The most current information about this product is available at Exabyte
29. I is the standard operating mode see Setting robot control modes beginning on page 53 When you have successfully completed the hardware installation and library configuration use the application software to perform backup and restore operations automatically During normal library operations you do not need to intervene in the cartridge processing However for occasional tasks you may need to perform refer to Chapter 4 Library Operation and Chapter 5 Tape Drive Operation Installation and Operation 51 Chapter 3 Notes 52 Exabyte 220 A Library Operation This chapter describes the following library operations you may occasionally need to perform Setting robot control modes Operating the library in sequential mode Replacing data cartridges Storing cartridges Resetting the library Note The application software automatically controls the library s robotics to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter Setting robot control modes To determine which interface will control robot motion you can set the library to one of the following control modes SCSI Interface Sequential 1 Sequential 2 Dual Sequential LCD Interface and 25 9 Pin Serial Port Installation and Operation 53 Chapter 4 54 These control modes allow you to operate the libra
30. Many of the tasks may be necessary if you want to test library hardware operations Hardware exercises are available from the Demo Menu and Diagnostics Menu The Demo Menu provides options for running the library in a continuous demo mode where the robot randomly moves cartridges between slots and tape drives The Diagnostics Menu provides options for performing specific robot movements Note You can also perform diagnostics using the library s internal firmware which resides in the flash EEPROM This firmware also allows you to upgrade to new library firmware and print a diagnostic listing For information see the maintenance manual for your library Using elements Elements are the physical locations in the library that can accept a cartridge the robot the magazine slots the fixed slot and the two tape drives Element indexes Each element has an element index which enables the library to identify the elements Many LCD functions require you to use element indexes For example to move a cartridge using the Diagnostics Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the robot will pick a cartridge The destination is either the slot or the tape drive where the robot will place the cartridge 88 Exabyte 220 Troubleshooting and Diagnostics The following diagrams show the element indexes assigned for the library Indexes for the rack mount m
31. Storing cartridges Siva AON a hits ce ad E kc PE hea Wear okay ters 71 Resetting the library 0cweree Jos eee Reales eee ees ok 72 5 Tape Drive Operation i iirits i es Vara ee Pa eas 73 Monitoring the tape drive LEDS evn scp ieee 3x aie ve eee oe 74 Cleaning the tape drives isnc0 tis ea hepa ae eee es ee Cea og 75 Displaying information about tape drives 0000 78 Ejecting a cartridge manually 6 5 cus oF as aes oben ad oben beew oes Sh 81 viii Exabyte 220 6 Troubleshooting and Diagnostics 0000005 83 Troubleshooting installation and operation problems 83 Problems with library installation 00004 84 Problems with tape drive operation 00000 86 Problems with library operation 000 00 eee 87 Performing hard wate exercises 2 5 0 shee e8 ta dae Ol eee EE hues 88 Using elements 2425 lt satovi dete ssi gets awn poeta eek Pe leeks 88 Using the Demo Menta 14 n2 5 as eat ee eran ea gine betes 91 Using the Diagnostics Menus s2 ecb eases eee eee Peete Bae 92 Viewing library stalsucs 67s9 ish ter oy ee eee eee ees 96 Viewing SCS dala tied chan tats Sou 5 thw ea adeeb wae eas 97 Mewing statistics joe eed dope Choa be Sheid ees ede ON o 103 Viewing system SENSOLS 408 ere ert Cle ea ee eee wee as 105 Viewing the command histotyt oo cers 2 eek oernee es 106 Viewing inventory information 00 eee eee 108 Configuring the serial p
32. The current control mode is indicated with an asterisk gt Important When the library is in LCD Interface mode or 25 9 Pin Serial Port mode the software application cannot control robot movement When the library displays a confirmation message that it has changed the control mode press to return to the Control Mode Menu Exabyte 220 Library Operation Operating in sequential mode When the library is operating in one of the sequential modes its internal firmware instructs the robot to move cartridges sequentially between the cartridge slots and one or both tape drives Sequential modes are useful with software applications that support functions performed by tape drives but not functions performed by library robotics In Sequential 1 and Sequential 2 modes the robot moves cartridges between the slots and only one of the tape drives These are the single sequential modes In Dual Sequential mode the robot moves cartridges between the slots and both tape drives Half of the cartridges are processed in tape drive 1 and half in tape drive 2 Sequential 1 and Sequential 2 modes Sequential 1 and Sequential 2 modes provide efficient sequential operation when you have just one tape drive installed In these modes the robot picks cartridges sequentially from the slots and processes them in one tape drive The fixed cartridge slot is not included Installation and Operation 57 Chapter 4 In Sequential 1 mode th
33. a point to point configuration two devices the target and the initiator the bus length can be up to 25 meters 82 feet A stub length of no more than 0 1 meters 4 inches is allowed off the mainline interconnection within any connected equipment ForHVD SCSI configurations the maximum allowable cable length is 25 meters 82 feet A stub length of no more than 0 1 meters 4 inches is allowed off the mainline interconnection within any connected equipment Installation and Operation 153 Appendix B To determine the cable length for each bus 1 For each bus add the lengths of all external SCSI cables 2 To that total add the SCSI cable lengths used by the library for each bus For each tape drive add 23 centimeters 9 inches to allow for the cable used by the tape drive inside the library For each jumper you plan to install on the library add 5 centimeters 2 inches For the library add 5 centimeters 2 inches for the internal cable used by the library itself 154 Exabyte 220 C Error Codes This appendix describes the error codes that appear on the library s LCD liquid crystal display LCD error codes do not reflect tape drive errors CAUTION Library components can be replaced only by Exabyte approved service providers If you cannotfind an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to re
34. act READ ERROR The bar code your service provider 61 scanner could not read the bar code label because the label was unreadable NOT PRESENT The bar code If present this error appears on the Label scanner could not read the bar Info screen If necessary install a data 62 code labels because there was cartridge magazine no data cartridge magazine present DMA OVERRUN The bar code If present this error appears on the Label scanner could not read the bar Info screen Make sure the library and 65 code label because a Direct tape drives are not being used by any Memory Access overrun host then press on the operator occurred panel DMA CH 2 TIMEOUT Controller f the error persists contact your service 67 board error provider Installation and Operation 159 Appendix C Error ioe Description Corrective action LABEL UPSIDE DOWN The bar If present this error appears on the Label code scanner could not read the Info screen Remove the label and 69 bar code label because the label reposition it on the cartridge If the label is upside down is affixed correctly contact your service provider L SERVO TIMEOUT The robot Open the door and look for anything that could not reach its destination might be obstructing the robot along its along the long axis long axis 70 Make sure the library and tape drives are not being used by any host then press on the operator panel If the
35. ake certain the library is operating in the correct control mode For most applications the control mode should be set to SCSI Interface See page 56 for more information After checking the items above reset the library as described on page 72 Installation and Operation 85 Chapter 6 Problems with tape drive operation If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following Vv 86 Write protect switch If you are writing data make sure the cartridge is write enabled move the write protect switch toward the edge of the cartridge Cartridge type If you are writing data with Exabyte Mammoth tape drives use AME data cartridges If you have M2 tape drives use AME with SmartClean data cartridges For more information see page 9 Because of media management and application software issues do not mix MP and AME data cartridges in the library If you must mix cartridge types contact your software vendor Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge Cleaning Clean the tape drive as described on page 75 Make sure you are using the recommended cleaning cartridge for your tape drive Use Mammoth option Make sure that the Use Mammoth configuration option is set to ON Otherwise the library will not be able to receive informat
36. an 8 pin circular DIN connector and a two wire cable capable of providing momentary contact between pin 1 and pin 2 148 Exabyte 220 34 SCSI Configuration This appendix provides an overview of the SCSI interface and provides some general guidelines for connecting the library to the SCSI bus The SCSI interface The Small Computer Systems Interface SCSI is an ANSI American National Standards Institute standard that defines both the physical interface used to connect devices and the signaling protocol that allows them to communicate with each other SCSI allows an application running on a host computer to communicate with peripheral SCSI devices such as the library and the enclosed tape drives The SCSI system consists of the following components Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as well as other devices on the bus provide a pathway or bus for passing commands Installation and Operation 149 Appendix B Targets The library and the tape drives are peripheral devices or targets that are capable of receiving commands from the host Up to sixteen devices including the host computer can be connected to the wide SCSI bus and up to eight devices can be connected to the narrow SCSI bus The p
37. are not being used by any host then press Tai Pest Unexpected tnt on the operator panel ia2 joes tint stick ernor If the error persists contact your service 133 There is a SCSI chip failure provider 134 135 136 137 HIT CART IN DEST The robot Open the door and look for anything that performed a move that caused a might be obstructing the robot along its cartridge collision short axis 190 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider Mammoth amp 85XX You have You cannot mix MammothTape drives 191 installed an Eliant 820 tape drive and Eliant 820 tape drives in the same in the same library with a library MammothTape drive Installation and Operation 163 Appendix C Notes 164 Exabyte 220 Index 25 9 Pin control mode changing to 56 description and purpose 55 8mm cartridges See cartridges A accessories included with the library 8 packing for shipment 136 active termination 148 adapter card compatibility with library 11 problems with installation 85 addresses See SCSI IDs Adjust Contrast option 40 43 air filter replacing 123 124 air flow required for library 11 AME cartridges See cartridges Analog Sensors screen 105 106 arrow keys 36 ASC and ASCQ 102 Back Light option 40 44 Installation and Operation bar code labels removing sticky adhesive 22 scannin
38. ary the M2 tape drive can also be cleaned with an Exabyte Mammoth Cleaning Cartridge Determining media and drive compatibility The following table summarizes which media is compatible with each tape drive Compatibility Mammoth M2 AME with SmartClean Ne veS Standard AME Yes Yes Yes Me read only Ng Mammoth Cleaning Yes Yes Cartridge a Mammoth requires FEcode v39E and EEcode 8E00012F to write and read AME 125m tapes and requires FEcode v41B and EEcode 8E00012F to write or read AME 45m tapes b For optimal tape drive performance and reliability Exabyte recommends only SmartClean media for M2 tape drives and libraries M2 can use other AME media but will require regular cleaning with an Exabyte Mammoth cleaning cartridge Mammoth can read but not write metal particle MP media written in one of the following formats 8500c 8500 or 8200 M2 cannot write data to or read data from metal particle MP tape If you insert an MP cartridge the M2 immediately ejects it If you need to retrieve data from MP tape contact Exabyte Technical Support see Contacting Exabyte on the inside back cover for information about data conversion services 10 Exabyte 220 Hardware Installation Preparing for hardware installation Before you begin hardware installation do the following Make certain the SCSI host bus adapter card installed in the host computer and the application softwa
39. ary operations Using the operator panel The library includes a four line LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel shown in the following figure you can set library options check operating statistics and diagnose errors If desired you can tilt the LCD for easier viewing Installation and Operation 35 Chapter 3 LCD Keypad Lift here to tilt LCD Operator keys Use the operator keys to perform the following actions Key Description Scrolls the screen arrow up or down through WZ the menus or selections The screen arrow points to the current selection In some screens moves the screen arrow left or AS right On some menu selections toggles an option on or off Displays the Help screen To exit Help press Escape Returns to the previous menu or screen cancels an operation without saving changes or if the Main Screen is displayed goes to the Main Menu Selects the item next to the screen arrow or accepts a change Displays the Reset screen which allows you to reset the library See page 72 for more information 36 Exabyte 220 Configuration Main Screen The Main Screen appears when you apply power to the library The first and second lines on the Main Screen identify the product name firmware version and time The third and fourth lines display status information abo
40. ble with single ended devices You can add an LVD device to an existing single ended SCSI bus without altering the bus configuration Most significantly LVD supports Ultra2 Wide SCSI burst transfer rates 80 MB second Note Be aware that if you connect single ended and LVD devices on the same bus all devices on the bus operate as single ended devices Narrow or wide SCSI The library is available in narrow or wide configurations A wide SCSI bus uses 68 parallel lines to transmit signals between devices on the bus A narrow SCSI bus uses 50 parallel lines Fast SCSI The library supports fast SCSI which does not require any special cabling or configuration However proper cable lengths stub length and termination are more important on a fast SCSI bus than on a regular SCSI bus Installation and Operation 151 Appendix B SCSI bus considerations This section provides the basic guidelines and considerations for setting up the library on the SCSI bus SCSI IDs Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device Note The SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 The library uses up to three SCSI IDs one for
41. brary See the following table for an overview of the options and determine which ones you need to change Instructions for changing the options begin on the next page Configuration Description option Set SCSI IDs Allows you to change the default SCSI IDs SCSI Parity Allows you to enable parity checking for the library Sequential Specifies options for sequential control mode if Options you intend to operate the library as a stacker device For instructions see page 61 Adjust Contrast Controls the brightness of the LCD lettering Back Light Turns the LCD background on or off Set Date Sets the system date for the library Set Time Sets the system time for the library Set Security Sets library security Set Serial Allows you to change the serial number entered Number in the library firmware if it does not match the serial number label on the back of the library Set Max Addr Allows you to decrease the number of cartridge Elem storage slots your library uses and reports for software with limited cartridge licenses Use Mammoth Tells the library that MammothTape drives are installed Label Scan Tells the library to scan bar code labels on power up or to rescan labels when the door is opened Exabyte 220 Configuration Displaying the Configuration Menu The configuration options are located in the Configuration Menu To display this menu 1 Acces
42. byte Mammoth Product Specification 306482 Exabyte Mammoth SCSI Reference 306483 Exabyte Mammoth Installation and Operation 306484 Standards Installation and Operation ANSI Small Computer System Interface SCSI 2 X3 131 1994 ANSI Helical Scan Digital Computer Tape Cartridge X3B5 89 136 Rev 6 ANSI SCSI 3 Fast20 Parallel Interface Fast 20 X3 277 1996 ANSI SCSI Parallel Interface 2 SPI 2 X3T10 1142D Rev 11 Standard ECMA 249 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording DA 2 Format June 1998 Standard ECMA 293 8 mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording MammothTape 2 Format December 1999 TapeAlert Specification Version 1 0 December 1996 xiii Conventions used in this manual This manual uses the following conventions Boxed text indicates keys on the operator panel Note Notes provide additional information gt Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the word CAUTION provides information you must know to avoid damaging the library or tape drives or losing data WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury xiv Exabyte 220 1 Product Overview Congratulations on selecting the Exabyte 220 Library Yo
43. connectors 5 27 29 169 Index SCSI IDs changing 41 43 prevented from changing 45 requirements 152 viewing the ID of the host computer 100 SCSI information SCSI mode parameters 97 SCSI reservations 99 sense data 101 viewing 97 SCSI Interface mode changing to 56 description and purpose 54 SCSI Menu 97 SCSI Parity option 40 43 security disabling from operator panel 47 enabled through SCSI 46 99 enabling from operator panel 46 prevented activities 45 Security option 45 sense data 101 102 Sequential 1 mode changing to 56 description and purpose 57 59 options 61 63 Sequential 2 mode changing to 56 description and purpose 57 59 options 61 63 serial number for library 48 for tape drive 80 Serial Number option 48 170 serial ports communication prevented 45 configuring 115 control modes for using 55 115 location of 5 Set Date option 40 44 Set Next Cart tol 64 Set SCSI IDs option 40 41 43 Set Security option 40 46 Set Serial Number option 40 Set Time option 40 44 shipping the library 130 141 single ended description 150 SCSI terminator specifications 148 size of library 145 slide rails 13 135 Slot Demo 91 software application checking with library setup 50 detecting anopen door 66 problems with compatibility 85 selecting a control mode for 54 solenoid testing 96 source index 88 specifications 143 148 stacker using library as 54 statistics for library 103 System Sensors 105 System Statistics screen 1
44. d Operation 77 Chapter 5 Displaying information about tape drives From the operator panel you can display information about the tape drives including the type of tape drive installed and its operational status The information screens are updated whenever there is a change in drive status To display tape drive information 1 From the Main Menu select Library Info Menu Then select Drive Info Menu The following screen appears 2 Press W or Z to select the desired tape drive and press Enter A Drive Status screen appears similar to the following example 78 Exabyte 220 Tape Drive Operation The following table describes the information in the Drive Status screen Drive Status screen DRIVE V STATUS Identifies the tape drive as follows Drive 1 The tape drive closest to the magazine Drive 2 The tape drive farthest from the magazine Type Identifies the tape drive model Note If 8mm appears it indicates one of the following conditions No tape drive is present in that slot A tape drive firmware error has occurred A Mammoth or M2 tape drive is installed but the Use Mammoth configuration option is set to OFF Present Indicates whether a tape drive is installed 0 A tape drive is not present 1 A tape drive is present Accessible Indicates the accessibility of the tape drive to the robot 0 A cartridge is loaded in the tape drive or the ta
45. data cartridges ideas ev ddeateveceseertiesas 9 Selecting cleaning cartridges n n n annann nerne 10 Determining media and drive compatibility 10 Preparing for hardware installation nasaun ansann eee eee 11 Installing the library into a rack 0 eee eee eee eee 12 Preparing and installing cartridges 000 e ee eee 18 Connecting the library to the SCSI bus 00 0 e eee eee 27 Connecting the power cord yey ne dsc nied se etiedal nites Oy aes 31 Powering on the brary oil Pinan sin Gs eG eee ee ete ad 32 Verifying the hardware installation 0 00 cee eee eee 33 3 Configuration asaan nasaan anaana nannan 35 Using the operator panel 060 csve bees Se pi eabias Mew bene 35 Operator keysni e n ian ian EAE AE tie tine ae ase 36 Maiti SCreen meae oe le eed alo eis a Lobe dis E AA a ANA 37 E nor COGES ioscan oer aw deere eet cist awe oie es 37 Main Meni td sian hatin can tet wan teen eonbed ts inde beads 38 Setting configuration options 0 c eee eee eee 40 Displaying the Configuration Menu 0000 41 S ttine Tie oC SMO Sia ie gone RE E el ya E EEOAE 41 Setung SCSLParity peeta ltt BO el a a a EE aa edt iati 43 Adjusting the contrast 444 00 be diate tend runaruna 43 Adjusting the back Hohe pi2sc 2 shee tet cokes eee as 44 Setting the date cis soe PSE a pea een EEE Ka Eia Mee eed 44 Installation and Operation vi
46. e or drive blank Follow the steps in this section to install an Exabyte Mammoth or Exabyte M2 tape drive into your library gt Important DonotmixMammothand M2 tape drives within the same library Also do not mix different types of SCSI configurations Note When you order a new tape drive for the library the tape drive will be shipped to you in the drive carrier You cannot install a tape drive into the library without a drive carrier Prepare for replacement 1 Obtain a flat blade screwdriver Some models may require a 1 Phillips screwdriver 2 Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation If a mat and wristband are not available touch a known grounded surface such as the computer s metal chassis 3 Unlock and open the library s door see page 66 4 Power off the library Installation and Operation 125 Chapter 7 5 Disconnect the power cord WARNING Before performing any of the following steps be sure that the power switch is off and the power cord is disconnected from the library 6 If necessary reach in and push firmly against the base of the robot to move it so it is not blocking access to the tape drives Remove the tape drive To remove the tape drive 1 Using a flat blade screwdriver loosen the two captive screws on each side
47. e Loop option for that sequence Sequential options For Sequential 1 and Sequential 2 modes you can set the Restart and Loop options For Dual Sequential mode you can set the Restart Restart2 Loop and Loop2 options These options are not affected by a reset or power cycle Restart options The Restart options determine where the library restarts after it is reset or power cycled or after the door is opened and closed The library can restart either at the beginning of the cartridge sequence or where it left off when the interruption occurred Installation and Operation 61 Chapter 4 62 Before the library restarts Before restarting the library performs the following actions 1 If the robot was moving a cartridge it finishes the move This includes inserting the cartridge into the tape drive if the robot was moving a cartridge to a tape drive Note If you attempt to open the door the library will not release the door interlock until it has completed the move The library performs a power on self test POST If you opened the door the library performs its POST after you close the door If a cartridge is ina tape drive the robot waits for the cartridge to be ejected then returns it to its original slot As shown in the following tables the Restart options determine what the library does next Sequential 1 or Sequential 2 mode If Restart is The library On Restarts at slot 1
48. e internal components from dust keep the library door closed and locked Using touch up paint on the housing For standalone models a paint kit is available for touching up nicks and scratches on the finish For ordering information see Contacting Exabyte on the inside back cover 120 Exabyte 220 Maintenance and Service Replacing the fuse The library uses a 2 5 amp 250 volt fuse which is located in the fuse drawer at the back of the library next to the power cord connector An extra fuse is provided in the fuse drawer To order additional fuses see Contacting Exabyte on the inside back cover CAUTION When replacing the library s fuse use only the same type and rating of fuse To replace the library s fuse 1 Power off the library and remove the power cord WARNING Before performing any of the following steps be sure that the power switch is off and the power cord is disconnected from the library 2 Place a small screwdriver underneath the tab on the fuse drawer Gently lift out the fuse drawer Installation and Operation 121 Chapter 7 Spare fuse box Spare fuse Fuse gt g drawer J7 122 Pull the blown fuse out of the fuse slot Use the screwdriver to push the spare fuse box out of the fuse drawer Remove the spare fuse and place it in the fuse slot Insert the fuse drawer into the back panel Push in until you hear it snap into place
49. e library you can use one of the following methods Press on the operator panel then press at the confirmation screen or press to cancel Performa power on reset by turning the library off then back on Perform a remote hardware reset by plugging a cable into the remote reset port on the back of the library and press a reset button on the cable see Appendix A for cable specifications Note The library tape drives or the entire SCSI bus can also be automatically reset by the host When the library is reset both the library and tape drives perform power on self tests then the Main Screen appears on the LCD Note Ifthe library is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test 72 Exabyte 220 5 Tape Drive Operation This chapter describes how to perform the following tasks Monitoring the tape drive LEDs Cleaning tape drives Resetting a tape drive Displaying information about tape drives Ejecting a cartridge manually Note The application software automatically controls the tape drives to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter Installation and Operation 73 Chapter 5 Monitoring the tape drive LEDs The following table shows the tape drive LED states and the conditi
50. e library processes the cartridges in tape drive 1 closest to the magazine In Sequential 2 mode the library processes the cartridges in tape drive 2 farthest from the magazine Both magazines are included in the cartridge processing 20 slots Cartridges 1 thru 20 processed in tape drive 1 Cartridges 1 thru 20 processed in tape drive 2 Sequential 1 Mode Sequential 2 Mode In Sequential 1 and Sequential 2 modes the library performs the following steps 1 Picks the cartridge from slot 1 and places it in tape drive 1 for Sequential 1 mode or tape drive 2 for Sequential 2 mode If the slot is empty the robot picks the next cartridge in the magazine 58 Exabyte 220 Library Operation 2 Waits until the tape drive ejects the cartridge then returns the cartridge to its original slot 3 Repeats these steps for the next cartridge until it has processed all of the cartridges 4 Returns to the first cartridge and begins the process again or stops depending on how the Loop option is set The Loop option is described on page 63 Note For Sequential 1 mode tape drive 1 must be installed for Sequential 2 mode tape drive 2 must be installed The library cannot switch to the other tape drive If both drives are installed the library ignores the additional drive Dual Sequential mode In Dual Sequential mode the robot moves cartridges between the slots and both tape drives Half of the cartridg
51. ector SIm Terminator NI n 30 Exabyte 220 Hardware Installation Connecting the power cord gt Important The power cord shipped with the library is a 120 VAC three conductor power cord for use in the United States and Canada If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord see page 146 To connect the power cord 1 Make sure that the power switch on the back of the library is off the 0 is pressed Power switch Installation and Operation 31 Chapter 2 2 Connect the female end of the power cord to the power connector on the back of the library 3 Plug the male end of the power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting Powering on the library To power on the library 1 Make sure the library s door is closed and locked 2 Power on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host power on the library before you power on the host 3 Push the power switch on the back of the library to the on position the I is pressed Wait while the library performs its power on sequence During this time the following activities occur The cooling fan begins to rotate
52. een Configuration Control Mode Menu LCD Interface SCSI Interface Sequential 1 Sequential 2 Dual Sequential 25 9 Pin Serial Port Menu Set SCSI IDs SCSI Parity Maintenance Library Info Menu Menu Clean Drives Menu SCSI Menu Config 25 9 Pin Menu Connect Drive 1 Connect Drive 2 Diag Console Baud Rate 1200 Baud Rate 2400 Baud Rate 4800 Baud Rate 9600 Baud Rate 19200 Installation and Operation Loop Restart Loop2 Restart2 Set next cart to 1 Sequential Options Clean Drive 1 Clean Drive 2 Demo Menu SCSI Mode Params SCSI Reservations SCSI Sense Data Drive Demo _ Adjust contrast Back Light Set Date Set Time Set Security Set Serial Number Set Max Addr Elem Use Mammoth Label Scan Diagnostics Menu Self Test Position to Element Park Move Cartridge Scan Scan w Range Home Gripper Home CHM Cycle Pick Place Cycle Gripper Cycle S Axis Cycle L Axis Cycle Solenoid Cycle Drum Statistics System Sensors Command History Drive Info Menu Drive 1 Status Drive 2 Status Inventory Menu Label Information Occupied Info Position Info 39 Chapter 3 Setting configuration options 40 This section describes how to set configuration options for the li
53. ef and saved Sav values The current value is the value currently active It is either the power on default ora temporary value set by the latest MODE SELECT command The default value is the original value set at the factory The saved value is the value specified as the power on default by a MODE SELECT command After a saved value has been specified with a MODE SELECT command this value takes effect immediately and each time you power on the library The table below describes the items on the SCSI Mode Parameters screen SCSI Mode parameters CHM Addr The element address of the robot cartridge handling mechanism CHM Stor Addr The element address of the first storage location which is the fixed cartridge slot See pages 89 and 90 for a complete numbering scheme Drive Addr The element address of the first tape drive closest to the magazine The other tape drive is numbered consecutively Drive Num The number of tape drives installed Parity Whether SCSI parity checking is enabled for the library When the parity option is on the library checks all data coming across the SCSI bus for parity Pty Retry The number of times the library will retry a SCSI phase after detecting a parity error 98 Exabyte 220 Troubleshooting and Diagnostics SCSI Mode parameters Security Whether security has been enabled by SCSI or not Security also can
54. enand When you select Cycle Gripper Gripper close the number of times you the Set Cycles screen appears specify Press Z or W to select the cycles for the Cycle Gripper test to run and press Enter Cycle S Causes the robotto move end to end When you select Cycle S Axis the Axis along the short axis the axis on Set Cycles screen appears Press which the robot moves in and out Z or W to select the number of cycles you want the Cycle S Axis test to run and press Enter Installation and Operation 95 Chapter 6 Test Description Additional instructions Cycle L Axis Causes the robotto move end to end When you select Cycle L Axis the along the long axis the axis on which Set Cycles screen appears Press the robot moves left and right forthe Z or W to select the number of rack mount model or up and down cycles you want the Cycle L Axis for the standalone model test to run and press Enter Cycle Exercises the solenoid that controls When you select Cycle Solenoid Solenoid the locking mechanism on the front the Set Cycles screen appears door Press Z or W to select the number of cycles you want the Cycle Solenoid test to run and press Enter You will hear a click each time the solenoid extends and retracts Cycle Drum Rotates the drum assembly 180 degrees Viewing library statistics 96 The functions in the Library Information Menu are mainly for use by technical support and appl
55. er 2 Preparing and installing cartridges This section describes how to open the library door remove the packing foam from the cartridge magazine and install cartridges To open the front door Locate the key from the accessory kit 1 Insert the key into the lock push in and turn the key one quarter turn to the right 2 N ve a V ANNA x Wy 8 S ap pif gt a S L PRD 8 S f BON LS PDD Wf Uf E hi hy i gt Wf ILS J Lf Za Jip Wf ffs J p IIK dg CV I SSJI hf NN f HOS LAI JEA ff Mf Elf pp SN ff 5 LAA lif III GDS ff a SSIS N J p ge bi fo AH SS pf SJS S NY fff z Sf S Jy ES BID LIX S y Up bop f f f J Wf a JSF if Nf My 2 NS N Lf V i A 4 J E U J V m Exabyte 220 18 Hardware Installation To remove the two foam packing pieces 1 From inside the door remove the first foam packing piece rack mount model shown below 2 To remove the second foam packing piece you must first move the robot out and away from the magazine as described on the next page gt Important ifthe robot contains a bar code scanner do not touch the lens when you move the robot Smudges on the lens can cause scan errors 3 When the robot is out of the way remove the second foam packing piece from the magazine Save the packing pieces with the other library packing materials Installation and Operation
56. error persists contact your service provider PARAMETER gt LIMIT Firmware Make sure the library and tape drives are error not being used by any host then press on the operator panel 71 If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware FRONT DOOR OPEN The front Close and lock the door door Sopen are doorsolenold is If the error still appears make sure the is malfunctioning library and tape drives are not being 72 used by any host then press on the operator panel Ifthe error persists contact your service provider S SERVO TIMEOUT The robot Open the door and look for anything that could not reach its destination might be obstructing the robot along its along the short axis short axis 73 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider 160 Exabyte 220 Error Codes Error in this location a Description Corrective action INTERNAL S W ERROR Make sure the library and tape drives are Firmware error not being used by any host then press on the operator panel 75 If the error persists contact your service provider You may be asked to supply a Diagnostic listing and you may need new firmware POS ERROR TIMEOUT The Open the door and look for anything that robot could not reac
57. es are processed in tape drive 1 and half in tape drive 2 The cartridges are processed in both tape drives simultaneously The sequences are independent of each other and are controlled by separate loop and restart options Installation and Operation 59 Chapter 4 The library sequentially processes cartridges from slots 1 through 10 magazine 1 in tape drive 1 and processes cartridges from slots 11 through 20 magazine 2 in tape drive 2 Cartridges 11 through 20 processed in Tape Drive 2 Cartridges 1 through 10 processed in Tape Drive 1 Dual Sequential Mode 60 Exabyte 220 Library Operation In Dual Sequential mode the library performs these steps 1 Picks the cartridge from slot 1 and places it in tape drive 1 2 Picks the cartridge from slot 11 and places it in tape drive 2 3 Waits for either tape drive to eject its cartridge then returns the cartridge to its original slot Picks the next cartridge in that sequence and places it in the corresponding tape drive 4 Repeats step 3 until either sequence is finished 5 Returns to the beginning of that sequence and starts processing it again or stops processing that sequence depending on how the Loop option for the finished sequence is set The Loop options are described on page 63 6 Continues processing the other sequence until it is finished Either returns to the beginning of that sequence or stops depending on the setting of th
58. evices These devices include the controller cards cables and terminators Also do not connect a single ended or LVD device toan HVD SCSI bus Narrow SCSI and wide SCSI Make sure all devices within the library are either narrow SCSI or wide SCSI Do not mix narrow and wide SCSI within the library SCSI cable lengths Make sure the internal SCSI cabling does not exceed maximum lengths see page 153 Exabyte 220 Troubleshooting and Diagnostics vy Termination Make sure your bus is properly terminated as described in Appendix B If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be sure to remove the terminators from that device Vv Compatibility Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use v SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated vy Software installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drives v Control mode M
59. eys to move across columns then press or 4 to change the selected values Setting the Maximum Addressable Element option Some software applications have a scalable license that limits the number of cartridge slots the library can process If you have a limited software license use the Maximum Addressable Element option to set the highest slot number your library can use and report to the software If your software does not monitor the number of slots you are using you do not need to set this option Refer to your software documentation for more information The default value for the Maximum Addressable Element is 20 which is the highest cartridge slot that can store a cartridge the slot numbering begins at slot 0 and ends at slot 20 for a total of 21 slots Refer to Element indexes on page 88 for information about how the cartridge slots are numbered 48 Exabyte 220 Configuration To set the Maximum Addressable Element value 1 From the Configuration Menu scroll down until the screen arrow is pointing to Set Max Addr Elem and press Enter The following screen appears Set Max Add r E l ement 000000xx a In the example above xx is the current setting for the Maximum Addressable Element option 2 In the Set Max Addr screen enter the highest number of cartridges your software license supports For example if the software supports 16 cartridges you need to enter 15 slot numbering starts at 0 Use
60. for your library Installation and Operation 115 Chapter 6 To configure the port 1 If necessary disable security see page 47 2 Ifyou want to control robot motion change the control mode to 25 9 Pin Serial Port mode see page 56 Important Do not change to a serial port control mode if you want to connect a serial port to a tape drive 3 From the Interface Menu select Config 25 9 Pin Menu Note An asterisk indicates the current connection gt Important Ifyou connect a serial port to a tape drive you will interrupt any SCSI commands being sent to that drive 4 Select one of the options listed below Connect to Drive 1 closest to the magazine Connect to Drive 2 farthest from the magazine Diag Console the library s diagnostic firmware 116 Exabyte 220 5 Troubleshooting and Diagnostics When you have selected the option you want press Enter The system configures the port and displays a confirmation message Press to exit this message Press Z to assign one of the baud rates to the port and press Enter An asterisk indicates the current connection Use 9600 baud to connect to a tape drive If you selected Connect to Drive 1 or Connect to Drive 2 to perform tape drive diagnostics be aware of the following The library changes back to the default setting Diag Console after the library door has been opened and closed or after the library has been reset
61. from the magazine When you select a drive the following activities occur The robot picks the cleaning cartridge from the fixed slot and inserts it in the tape drive you specified The tape drive automatically performs the cleaning process and ejects the cartridge when the process is complete in several minutes The robot automatically picks the cartridge from the tape drive and replaces it in the fixed cartridge slot Exabyte 220 Tape Drive Operation 6 Confirm that the cleaning was completed by looking at the drive s LCD The ClnSoon or Must Cln message should be gone Or you can look at the LEDs on the front of the tape drive The tape drive s top LED should be off 7 Ifthe LCD still displays ClnSoon or MustCln or the tape drive s top LED is still lit replace the cleaning cartridge and clean the tape drive again If the message still displays on the LCD or the tape drive LED is still on after the second cleaning there may be a problem with the tape drive gt Important Ifthe tape drive ejects the cleaning cartridge immediately after loading it and the LCD displays the message Depleted you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see Contacting Exabyte on the inside back cover 8 When the cleaning is complete return the library to its original control mode SCSI Interface mode or one of the sequential modes and enable security Installation an
62. g 50 94 statistics on bar code scanning 104 viewing inventory information 108 bar code scanner location of 4 scanning elements 94 using cartridges with 21 viewing status of scanning 108 baud rates selecting for ports 117 blank See drive blank BSMI notice iv BTU consumption 145 bus See SCSI bus Cc cable See power cord See SCSI cable cartridge inventory maintained by library 108 updated with Scan test 94 cartridge magazine installing 23 25 replacing 69 70 using for storage 71 cartridges compatibility matrix 10 data capacities 143 144 installing 18 26 inventory of 66 limited software license for using 48 165 Index cartridges continued mixing types 21 moving through diagnostics 94 problems with 86 replacing 67 68 sticking to gripper 22 storing 71 CHM See robot CHSTERM 115 Clean Drives option 76 cleaning prevented by security 45 requirements for library 120 tape drives 75 77 cleaning cartridge installing in fixed slot 24 selecting correct type 10 cleaning packets 120 Command History screen 106 107 Config 25 9 Pin Menu 116 Configuration Menu 38 41 configuration options 35 50 contrast adjusting on LCD 43 control mode changing 56 prevented from changing 45 serial port 55 data capacities 143 data grade media See cartridges date settingon LCD 44 Demo Menu 91 destination index 88 Diagnostic Console 115 166 diagnostics configuring ports for 116 for tape drives 115 library hardware 88 96 p
63. g menu appears 3 From the Inventory Menu select Occupied Info The following screen appears 4 Press Z to view an element with a higher index press W to view an element with a lower index Installation and Operation 111 Chapter 6 112 The following table describes the fields in the Occupied Info screen Occupied Info screen INX Displays the element index for which information is being displayed Addr Address Shows the SCSI address of this element Src Source Element Index Shows the index of the last storage element from which the cartridge was moved O Occupied Indicates whether the library considers the specified element location to contain a data cartridge 0 The element location does not contain a data cartridge 1 The element location contains a data cartridge V Occupied Valid Indicates whether the Occupied flag is accurate 0 The Occupied flag is questionable may not be accurate 1 The Occupied flag is accurate P Cartridge Magazine or Tape Drive Present Indicates whether the magazine or tape drive is installed If the element index references a storage element this flag indicates whether the magazine is installed If the element index references a tape drive this flag indicates whether that particular drive is installed 0 Not installed 1 Installed Note The P Present flag is not used for the robot
64. h its might be obstructing the robot along its destination along the long axis long axis 76 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider INTERFACE DISABLED The Make certain you have set the correct library was not in the correct control mode If the library is in the 77 control mode when the operator correct control mode contact your sent a command service provider INVALID BLANK CONFIG The If you operate the library with one drive 90 drive blank configuration is you must have a drive blank installed in invalid the outermost slot OPERATOR ABORTED A No corrective action required 91 diagnostic was aborted while it was in progress DRIVE NOT INSTALLED The This error only appears on the Clean tape drive could not be cleaned Drives Menu If no tape drive is installed 97 because no tape drive is installed inthe location redirect the robot If a tape drive is installed make sure that the drive carrier is correctly seated If the error persists contact your service provider Installation and Operation 161 Appendix C Error oe Description Corrective action NO MAGAZINE There is no If no magazine is installed in that location magazine installed in this redirect the robot If a magazine is 98 location installed make sure that it is correctly seated on the mo
65. hysical interface 150 The physical interface determines the number of devices that can be attached to a single cable or SCSI bus the maximum length of the cables making up the bus and termination requirements It also determines the physical characteristics of the cable itself for example the number of wires shielding and so forth The SCSI standard defines three physical interfaces single ended high voltage differential HVD which is previously known as differential and low voltage differential LVD Single ended HVD or LVD A single ended SCSI bus uses one signal line to transmit information between devices Single ended SCSI configurations have always been popular because of their low cost but they are vulnerable to signal noise and as a result have bus length limitations 6 meters Both HVD and LVD SCSI buses use the signal differential between two lines to transmit information between devices Because HVD configurations use a relatively high voltage on the signal lines HVD buses are resistant to signal noise and allow greater cable lengths up to 25 meters but are expensive to implement HVD devices cannot be mixed with single ended or LVD devices on the same bus Exabyte 220 SCSI Configuration LVD is an alternative to the HVD interface LVD has the same advantages better signal noise resistance and greater bus lengths than single ended and is less expensive than HVD In addition LVD devices are compati
66. i Setting the PMN ess ri eorias rii an naa eae NET EEDE Mia Mga 44 Setting library security 24 e204 biases bela awe peed nrnna 45 Verifying the serial number c iis event or eee eee ES 48 Setting the Maximum Addressable Element option 48 Setting the Use Mammoth option 6 eee eee 49 Setting the Label Scan optieniic sis pec en oes codec ehe es ee 50 Checking th setup et eves a E E ee E ROE OEE Caen 50 Beginning library operations i124 des x44 2k he w Baw ead RAR ee 51 4 Library Operation aiden ae ose Sra oad wee aa 53 Setting robot control modes iw r mies bulee een eee Pees ee Rees 53 SCSI Interface mode untai ea ce eee eee e ee ERA 54 DequentalIMOdes oven Mer weir eew ie elon E a te ty cons 54 LCD Interface mode 0 eee eee ees 55 25 9 Pin Serial Port mode 0 0 cece ee ene 55 Changing the control mode gets et tab Saas alee el it oe 56 Operating in sequential mode 1 0 2 0 cee cee eee 57 Sequential 1 and Sequential 2 modes 005 57 Dual Sequential modes sis n ananuna unn nran seen ease eds 59 Sequential options etis ient pasatee dia a aia ERa 61 Avoiding interruptions boi aek aot Lets cack Lene eh One oS tN 65 Replacing data carttd ees jas et sco seed avirlre hea ew ERE EELS 66 Opening the library door e c24 544 Sie et eee 66 Replacing a single cartridge Gancbis waves rorya eye eee 67 Replacing a cartridge magazine 2 0 i 5 ces ocd a oN ee wen 69
67. ibrary as shown below Use the alignment holes in the packing pieces as a guide 4 If you are shipping accessories with the library place the accessory box on top of the cushions as shown below 5 Lay the necessary paperwork in the top of the accessory box 138 Exabyte 220 Maintenance and Service 6 Fold the side flaps up and place the carton over the library as shown in the following figure Installation and Operation 139 Chapter 7 7 Insert the four plastic clips into the openings in the sides of the carton and press the tabs into the handle as shown below Tab 4 8 Place the outer sleeve over the entire box as shown below 9 Place the shipping label on the box 140 Exabyte 220 Maintenance and Service 10 Place the library on the wooden pallet Secure banding material around the box and through the wooden pallet Installation and Operation 141 Chapter 7 Notes 142 Exabyte 220 A Specifications This appendix provides the following specifications Storage capacities Overall library specifications Power cord requirements SCSI cable specifications SCSI terminator requirements Remote reset cable specifications Storage capacities The table below shows the maximum storage capacity of the library when two Mammoth tape drives or two M2 tape drives are installed Maximum capacity Mammoth with 20 AME
68. ication developers You may be asked by technical support to display one of these screens and locate information that will help troubleshoot a problem This section describes the following library information SCSI Menu mode parameters reservations and sense data Statistics data about robot operations and elements System sensors data about the library s mechanical sensors Command history contents of the history buffer Inventory Menu data about bar code labels and elements Exabyte 220 Troubleshooting and Diagnostics Viewing SCSI data SCSI information is available through the SCSI Menu To display this menu select Library Info Menu from the Main Menu then select SCSI Menu The following menu appears SCSI Mode parameters The SCSI Mode Parameters screen displays the settings of various operating mode parameters These parameters are equivalent to the parameters reported by the library in response to a MODE SENSE command issued by the application software Typically the values of these parameters are changed by a MODE SELECT command For more information about the MODE SENSE and MODE SELECT commands refer to the EXB 210 and EXB 220 8mm Libraries SCSI Reference To view these parameters select SCSI Mode Params from the SCSI Menu The following screen appears Installation and Operation 97 Chapter 6 For each parameter the SCSI Mode Parameters screen shows the current Cur default D
69. ices on the bus do not connect an LVD library to an HVD SCSI bus Installation and Operation 27 Chapter 2 To connect the library to the SCSI bus 1 Make certain the host computer and any peripheral devices are powered off CAUTION To avoid damaging the tape drives make sure the tape drives and library are powered off when you connect the library to the SCSI bus 2 Determine the SCSI bus configuration thatis how many SCSI buses you will connect to the library and which bus you will connect to which device 3 Connect the library to the SCSI bus using the connector assignments shown in the following figure SS Library E oe r Drive 1 LJ LI Ll a Library Drive1 Drive 2 SS i Rack mount Drive 2 E Standalone 28 Exabyte 220 Hardware Installation 4 If you are connecting the library and two tape drives to one or two SCSI buses install a jumper or jumpers over the connectors between devices as shown in the example et SCSI cable RL R connector Jumpers Terminator 5 For each device that terminates the bus either the library or one of the tape drives install a terminator on one of the connectors for that device as shown in the illustration above and on the next page Installation and Operation 29 Chapter 2 The example below shows an Exabyte 220 connected to three SCSI buses All the buses are terminated SCSI cable conn
70. il to the front and rear of the cabinet See the figure on page 14 Note If clips nuts are attached to the rack remove them 4 Attach the two rack slide rails to the sides of the library Installation and Operation 135 Chapter 7 Packing the library Use the original packing materials to pack the library shipping containers foam packing pieces and antistatic bag You will also need packing tape and banding material CAUTION To avoid damaging the library and voiding your warranty be sure to use the original shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library WARNING The rack mount library weighs 50 70 pounds 27 2 31 8 kg the standalone library weighs 70 90 pounds 31 8 40 9 kg At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library To pack the library 1 Place the two bottom cushions on the pallet as shown in the following figure 136 Exabyte 220 Maintenance and Service 2 Place the library on top of the bottom cushions then place the antistatic bag over the library as shown in the figure For the standalone model place the library on its side robot base down Installation and Operation 137 Chapter 7 3 Place the two top cushions on the l
71. in different control modes how to replace cartridges and magazines and how to reset the library Chapter 5 describes how to monitor clean and reset the tape drives It also describes how to eject cartridges manually xi Troubleshooting and service If you need troubleshooting and service information refer to these chapters Chapter 6 provides troubleshooting and diagnostics information Appendix C lists error codes and suggested corrective actions Chapter 7 describes basic maintenance and how to return the library for service if necessary Contacting Exabyte If you need to contact Exabyte for supplies technical support or service see the inside back cover of this manual Related publications xii For information about the library and the standards used by the library refer to the following publications To order an Exabyte publication see Contacting Exabyte on the inside back cover To download a PDF version of an Exabyte publication visit the Exabyte web site www exabyte com Exabyte 220 Library Exabyte 220 Product Specification 316413 EXB 210 and EXB 220 SCSI Reference 510806 Exabyte Bar Code Label Specification for 8mm Cartridges 308607 EXB 220 Maintenance 320081 Exabyte 220 Exabyte Mammoth 2 Tape Drive Exabyte Mammoth 2 Product Specification 330874 Exabyte Mammoth 2 Installation and Operation 330875 Exabyte Mammoth 2 SCSI Reference 330876 Exabyte Mammoth Tape Drive Exa
72. ines whether the library hardware components are operating properly See Performing hardware exercises beginning on page 88 for instructions Note These hardware exercises require changing the control mode as described on page 56 When you complete the exercises be sure to change the library s control mode back to SCSI which is the standard operating mode for the library 50 Exabyte 220 Configuration Ifyou have not already done so install the software application on the host computer Instruct the software to load some cartridges into the tape drive This determines whether the software and library are communicating properly Backup several megabytes of data and perform a comparison check on the backed up data If you have two tape drives back up several megabytes to both This determines whether the software and tape drives are communicating properly If the library and tape drives are not operating as expected see Chapter 6 for troubleshooting information If there is an error code displayed on the LCD see Appendix C If you cannot resolve the problem yourself contact Exabyte see Contacting Exabyte on the inside back cover Beginning library operations Before you begin library operations check the following At least one cartridge magazine is installed The robot gripper does not contain a cartridge The library door is closed and locked The library is in the proper control mode SCS
73. ion and Operation 21 Chapter 2 gt Important Ifyou remove a bar code label from a data cartridge without replacing it make sure you clean the label area thoroughly Bar code labels can leave adhesive on the label area which may cause the data cartridge to stick to the gripper 3 Make sure the write protect switches on the cartridges are set correctly as shown in the following figure You can use a ball point pen or similar instrument to set the write protect switch If the red tab fills the window the cartridge is write protected 22 Exabyte 220 Hardware Installation 4 Remove the cartridge magazine shown in the following figure For rack mount models pull it out first from the right then the left for standalone models pull it out first from the top and then bottom CAUTION Make sure the robot and its cabling are safely out of the way before you remove or install a cartridge magazine If the robot is blocking the magazine move it by following the instructions on page 20 You can access the back magazine by turning the rotor manually Rotor Magazine Mounting guide Installation and Operation 23 Chapter 2 24 5 Place the magazine on its feet with the single mounting guide toward the right Position each cartridge so that the bar code label is on top and the write protect switch is toward the front Insert the cartridge into the magazine slot Note Very little
74. ion from the drive see page 49 Exabyte 220 Troubleshooting and Diagnostics Problems with library operation If the library has been successfully operating in the past but is now experiencing problems check the following Vv Control mode If you are using an application software package to control robot operations the library must be set to SCSI Interface mode See page 54 for more information If you are trying to operate the library in one of the sequential modes be sure to read Operating in sequential mode on page 4 57 Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the operator panel see page 46 or from your application software with a SCSI command Door open Make sure the door is closed and locked You can check the Door Closed and Key Lock lines on the System Sensors screen to determine if the door and key lock sensors are properly working see page 106 Robot operation You can use the selections in the Diagnostics Menu and the Demo Menu described later in this chapter to determine if the robot is functioning properly Fuse Make sure the fuse is good see page 121 Installation and Operation 87 Chapter 6 Performing hardware exercises This section describes hardware exercises you can perform from the operator panel
75. is powered off when you connect it to the SCSI bus 2 Close and lock the library s door 3 Power on the library The library will take approximately one minute to complete its power on self test Note When you replace a tape drive the new drive automatically assumes the SCSI ID of the old tape drive If you want to view or change the SCSI ID of the new tape drive see page 41 Installation and Operation 129 Chapter 7 Returning the library for service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact Exabyte Technical Support to obtain a Return Materials Authorization RMA number and the shipping address see Contacting Exabyte on the inside back cover When you have the RMA number follow the instructions on the following pages Preparing the library for shipping To prepare the library for shipping 1 Remove all cartridges from the magazines Make certain the robot gripper and the tape drives do not contain cartridges Do not remove the magazines 2 Power off the library 3 Remove the keys power cord the SCSI cables and any terminators or jumpers Do not ship these items if you are returning the library to the factory 130 Exabyte 220 Maintenance and Service 4 Insert the magazine foam packing piece in the cartridge magazine as shown in the figures Rack
76. it When motion functions do not complete in the allocated time the current to the servo motors is shut off PICK STALL The robot stalled 25 while trying to pick a cartridge from the tape drive Installation and Operation 157 Appendix C on Description Corrective action CANNOT OPEN GRIPPER The Open the door and look for anything that 26 f gripper could not open might be obstructing the robot gripper S AXIS DOES NOT MOVE The Make sure the library and tape drives are 30 robot could not move along the not being used by any host then press short axis on the operator panel If the error persists contact your service provider S AXIS FAILED HOME The robot 31 could not return to the home position along the short axis S LM629 FAILURE The library Make sure the library and tape drives are 36 could not reset the servo chip for not being used by any host then press the short axis on the operator panel If the error persists contact your service provider CANNOT LOAD DRIVE The Open the door and look for anything robot could notload the cartridge that might be obstructing the robot into the tape drive It could not along its short axis pe im targmough an he ehari z Make sure that a cartridge is not i already loaded in the tape drive 38 Make sure thatthe flap on the cartridge is closed Make sure the library and tape drives are not being used by any host then press o
77. k mounting holes ell Clip nut o o Rack slide rail gt 1 inches minimum Top of lower unit or frame 14 Exabyte 220 Hardware Installation 4 Orient the rack slide rails so that the metal stop is towards the back of the cabinet as shown in the figure If the rails are not long enough to reach the back of the cabinet use a T 15 TORX driver to loosen the nuts on the rails Extend the rails to the desired length and tighten the nuts Loosen these screws to lengthen or shorten rails Installation and Operation 15 Chapter 2 5 Using a T 25 TORX driver and four screws per rail attach but do not tighten the rack slide rails to the mounting holes on the rack as shown in the figure 6 Adjust the distance between the rail brackets on each side of the cabinet to 17 5 inches 44 75 cm Measure both the front and back 7 Use a T 25 TORX screwdriver to tighten the screws to 12 0 inch pounds 13 8 kg cm of torque 17 5 8 inches 16 Exabyte 220 Hardware Installation 8 Using two people to lift it slide the library into the rack by inserting the chassis slide rails into the rack slide rails as shown in the figure Press the spring clips while pushing the library firmly into the rack When the library is seated properly you will hear the latch engage Rack slide rails Spring clips Chassis slide rails Installation and Operation 17 Chapt
78. key into the lock see the following figure push in and turn it one quarter turn to the right When the robot finishes the current operation and moves to the park position the door s interlock mechanism releases 2 When the interlock mechanism releases open the door 66 Exabyte 220 Library Operation Key lock CAUTION Do not force the door open The door s interlock mechanism may be prevented from releasing by security or by the application software Replacing a single cartridge To replace a single cartridge 1 Remove the cartridge by pulling it straight out from its slot in the cartridge magazine You can access the back magazine by turning the rotor manually 2 Make sure that the write protect switch on the replacement cartridge is set correctly for the desired operation If the red tab fills the window the cartridge is write protected Installation and Operation 67 Chapter 4 3 For rack mount models hold the cartridge so that the write protect switch is down for standalone models hold it so the switch is to the right Insert the cartridge into the empty slot as shown in the following figure Note Very little force is needed to install a cartridge into the cartridge magazine If the cartridge does not snap into place easily check its orientation 4 Close and lock the library s door 68 Exabyte 220 Library Operation Replacing a cart
79. kg the standalone library weighs 70 90 pounds 31 8 40 9 kg At least two people are needed to move or lift the library Most of the weight is toward the back of the library Make sure you install the rack mount library in the lowest possible location in the rack For best results use a rack with extension support legs For this procedure you need the following Standard EFIA 19 inch rack TORX screwdriver with T 25 bit T 15 bit if you need to extend the rails Eight 10 32 x 0 5 truss head screws provided in the accessory box Eight clip nuts provided in the accessory box necessary if the rack does not have threaded holes Exabyte 220 Hardware Installation To install the library into a rack 1 Locate the slide rail assembly attached to each side of the library chassis as shown in the figure 2 Slide the rack slide rail toward the rear of the library as shown in the figure Press the spring clips to remove the rack slide rail from the chassis slide rail Rack slide rail Spring clip 91L W Chassis slide rail Installation and Operation 13 Chapter 2 3 Locate the mounting holes on the rack where you want to install the library Allow 1 5 inches 3 8 cm minimum clearance below the bottom mounting hole Note Ifthe rack does not have threaded holes attach the clip nuts provided with the library over the mounting holes as shown in the figure Rear rac
80. le describes the information in the System Sensors screens Digital system sensors Door Indicates whether the front door is closed 1 or open Closed 0 Key lock Indicates whether the front door is locked 1 or unlocked 0 Gripper Indicates whether the gripper is located in its home Home position 1 or not 0 The gripper is in its home position when the gripper fingers are open Cart Indicates whether the cartridge is seated in the robot Seated 1 or not 0 Analog system sensors Tem Indicates the temperature of the library in degrees perature Celsius 12V Indicates the output of the 12 volt power supply in millivolts 12V Indicates the output of the 12 volt power supply in millivolts 24V Indicates the output of the 24 volt power supply in millivolts Viewing the command history The Command History screen creates a display of the most recent 300 events that have occurred in the library If you contact technical support personnel a technician may ask you to scroll through this buffer and find particular events Exabyte 220 Troubleshooting and Diagnostics To display the command history 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Command History The system displays a screen similar to the following Bi oe 8 04441 3 Scroll through the buffer by pressing Z and W 4 To exit the command history
81. lements option 40 48 49 menu structure 39 mode parameters 97 98 narrow SCSI 151 Exabyte 220 O Occupied Info 111 P packing materials 7 136 packing the library 136 141 paint for the standalone model 120 parity checking enabled through SCSI 98 enabling from LCD 43 prevented from changing 45 passive termination 148 password for security 47 ports remote hardware reset port 5 72 serial ports 5 Position Info 113 power cord connecting 31 32 requirements and specifications 146 power specifications 145 power supply viewing status of 106 powering on the library 32 rack installing library in 12 17 removing library from 134 135 reliability specifications 145 remote hardware reset port cable specifications for 148 location of 5 using 72 Installation and Operation Index reserved elements 99 100 Reset key 36 72 resetting library 72 Restart option 61 63 RMA number for shipping 130 robot location of 4 malfunctioning sensor 106 moving manually 20 moving through LCD diagnostics 93 testing functionality 91 96 testing gripper 95 viewing statistics for 103 rotor for magazines 25 S scanner See bar code scanner SCSI bus components 149 configuration guidelines 152 153 connecting library to 27 30 85 definition 149 fast SCSI 151 maximum number of devices 150 narrow 151 physical interface 150 151 setting SCSI IDs for devices 41 wide 151 SCSI cable connecting 27 30 specifications 147 SCSI
82. minate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position see page 22 Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space Installation and Operation 71 Chapter 4 Resetting the library If the library encountered an error and is still not operating after you tried the corrective action for the error you may need to reset the library A reset causes the library and the drives to perform their power on self tests Unless configured otherwise the tape drives rewind the tape after a reset but do not eject the cartridge CAUTION Before resetting the library make sure the library or tape drives are not communicating across the SCSI bus Resetting the library and tape drives may disrupt communications on the SCSI bus To reset th
83. mount model Standalone model Installation and Operation 131 Chapter 7 5 Move the robot so that it is centered in front of the large slot in the foam packing piece Push the upper portion of the robot forward until it is secure between the sides of the foam Rack mount model Standalone model 132 Exabyte 220 Maintenance and Service 6 Insert the remaining foam packing piece between the robot and the door opening as shown below Make certain the foam is flush against the upper base of the robot Rack mount model Standalone model 7 Close and lock the library door Remove the key Installation and Operation 133 Chapter 7 Removing the rack mount model from the rack WARNING The rack mount library weighs 50 70 pounds 27 2 31 8 kg At least 2 people are needed to move or lift the library Most of the weight is toward the back of the library To remove the rack mount library from the rack 1 Locate the cabinet latch as shown in the figure below Pull on the latch 134 Exabyte 220 Maintenance and Service 2 Slide the library forward until the rails stop at their spring clips Using two people press the spring clips to disengage the rails and lift the library out of the rack 3 If you are shipping the slide rails with the library use a T 20 TORX driver to remove the four screws that attach each rack slide ra
84. n and Operation 63 Chapter 4 Dual Sequential mode The two Loop options in Dual Sequential mode correspond to the slots in each magazine Loop applies to slots 1 through 10 in magazine 1 while Loop2 applies to slots 11 through 20 in magazine 2 The Loop options operate independently of each other one sequence can loop back to the beginning while the other sequence stops If Loop and the library is Loop2 is for slots 1 10 for slots11 20 On On Starts processing Starts processing cartridges 11 20 cartridges 1 10 again again Off Stops processing cartridges and waits for operator intervention Off On Stops processing Starts processing cartridges 11 20 cartridges and waits for again operator intervention Off Stops processing cartridges and waits for operator intervention Resetting sequential processing If you want to resume sequential processing from the first cartridge select Set Next Cart to 1 from the Sequential Options menu 64 Exabyte 220 Library Operation Avoiding interruptions Although the library has effective methods for resuming operation it is best to avoid interruptions when the library is operating sequentially In particular Do not reset or power cycle the library unless absolutely necessary Reset the library only to clear certain error conditions and power off the library only to perform maintenance or to store it Avoid resetting or power
85. n the operator panel If the error persists contact your service provider L AXIS DOES NOT MOVE The Open the door and look for anything that 40 robot could not move along the might be obstructing the robot gripper long axis Make sure the library and tape drives are L AXIS FAILED HOME The robot not being used by any host then press 41 could not return to the home on the operator panel If the error position on the long axis persists contact your service provider 158 Exabyte 220 Error Codes ae Description Corrective action LLM629 RESET FAIL The library Make sure the library and tape drives are could not reset the servo chip for not being used by any host then press 46 the long axis on the operator panel If the problem persists contact your service provider D AXIS DOES NOT MOVE The Open the door and look for any 50 drum could not move on its axis obstructions around the drum If there are no obstructions contact your service provider D AXIS FAILED HOME The Contact your service provider 51 library could not determine the home position for the drum NO LABEL The bar code scanner If present this error appears on the Label 60 could not read the bar code label Info screen If the cartridge does not have because there was no label on a label place a label on the cartridge If the cartridge the cartridge does have a label reposition or replace it If the error persists cont
86. ns for the library General specifications Interface SCSI 2 Ultra or Ultra 2 Maximum sustained data transfer rate 6 0 MB per second Mammoth 24 0 MB per second M2 Size and weight Size rack mount model 8 6 high x 19 0 wide x 21 1 long inches 21 98 x 48 26 x 53 67 cm Size standalone model 22 0 high x 9 4 wide x 21 4 long inches 55 88 x 24 0 x 54 36 cm Weight rack mount model 63 4 Ibs 28 76 kg with two tape drives installed Weight standalone model 82 0 Ibs 37 2 kg with two tape drives installed Operating environment Ambient temperature 5 C to 35 C 41 F to 95 F Relative humidity 20 to 80 noncondensing Wet bulb 26 C 79 F max Power Input voltages Accepts 100 to 240 VAC at 50 to 60 Hz automatic input voltage selection Power consumption 60 watts minimum 110 watts maximum BTU consumption 205 BTU hour minimum 375 BTU hour maximum a Assumes a 2 1 compression ratio for Mammoth and a 2 5 1 compression ratio for M2 Installation and Operation 145 Appendix A Power cord requirements The library is shipped with a seven foot 2 1 meter 18 AWG 3 conductor AC power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P male connector on one end and a molded IEC type CEE 22 female connector on the other end The power cord is UL Listed and CSA
87. o Oo 3 amp a Standalone model Position the cartridge so that the window showing the tape reels is to the top and snap the cartridge into place Exabyte 220 26 Hardware Installation Connecting the library to the SCSI bus This section provides general guidelines for connecting the library to the SCSI bus The library consists of three SCSI devices the library itself and the two tape drives If a drive blank is installed the library consists of two SCSI devices the drive blank is not addressable If you are unfamiliar with connecting devices on a SCSI bus first read Appendix B Note You may receive ferrite beads with the Exabyte 220 Depending on the configuration of the SCSI bus you may need to install these beads on the SCSI cable to maintain compliance with the CISPR 22B standard See the instructions packaged with the beads for more information Before you begin be aware of the following The library can operate on one two or three SCSI buses The library Drive 1 and Drive 2 can operate on separate SCSI buses or on the same SCSI bus You can connect single ended and low voltage differential LVD SCSI devices to the same bus Mixing the two types of devices results in all devices on the bus operating as single ended devices Do not connect a single ended or LVD device to a high voltage differential HVD SCSI bus CAUTION To avoid damaging dev
88. odel Magazine slots 11 through 20 JA if r fs ff J S bs Fixed Tape Ei 3 Gags a 1l i slo drives 7 10 9 8 7 6 5 4 3 2 1 Z z a fa AVAVA J 7 Magazine slots f 1 through 10 Robot 86 Installation and Operation 89 Chapter 6 90 Robot Indexes for the standalone model hs Fixed cartridge slot Magazine slots 11 through 20 0 fo y 1 Magazine 7 2 slots 3 1 through 10 4 5 6 7 8 9 10 Drive 1 82 Drive 2 83 Element addresses Tape drives Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set by the library whereas an address can be changed by your application software using the SCSI command MODE SELECT The element indexes correspond to the library s default element addresses To verify the current element addresses display the SCSI Mode Parameters screen see page 97 Exabyte 220 Troubleshooting and Diagnostics Using the Demo Menu The Demo Menu option causes the robot to randomly move cartridges from slot to slot including the fixed cartridge slot To run the demo option 1 2 If nece
89. ons they indicate LED states Condition All LEDs on The tape drive was reset or it is performing its power on self test Top LED on Cleaning required Top LED flashing Hardware error Middle LED on A tape is loaded and the tape drive is ready to perform tape motion activities Bottom LED flashing Tape motion A fast flash indicates high speed tape motion For the M2 tape drive manual cleaning is required when standard AME media has been used extensively in the drive Note You may see other LED activity random flashing steady on and so on For a detailed description of the drive s LED states refer to the product specification for your tape drive available in viewable PDF format at www exabyte com 74 Exabyte 220 Tape Drive Operation Cleaning the tape drives You should clean the drives whenever the library displays Drive needs cleaning on the Main Screen of the LCD or whenever your application software notifies you Not all software applications display cleaning requirements Regular cleaning helps ensure that the tape drives function reliably If Must Cln displays on the Status screen the drive will not perform write or read functions until it is cleaned Note Some software applications automatically perform tape drive cleaning If your application software supports automatic cleaning store a cleaning cartridge in the magazine slot specified by the application Refer
90. orts for diagnostics 05 115 7 Maintenance and Service 0000 cee e eee neee 119 Cleaning the library 4 s44 24 tne eh eee peer eee Acces 120 Using touch up paint on the housing 0000000 120 Replacin the fuse eree wert ote el eel ee ki ena aah 121 Replacing the air filter n neta egies ten bees Selb es Ed eee eas 123 Replacing a tape drive or drive blank 00000 125 Returning the library for service 4ci 0cc sspedetea des ea es 130 Preparing the library for shipping 005 130 Removing the rack mount model from the rack 134 Packing the MDtaey ii 34 8 hts RGAE Oct BM ie ase i pau satis 136 A Specifications ovicce ses ee ace retaaad ea ate See Pad os 143 Storage CapaclhleS ss airs si Canes byes eee we ee cee ecg ewe ewe es 143 Overall specifications for the library iyi tet a tem LN tae 145 Power cord requirements 3 20500 925s gehen etabwne ene ess 146 DUS Cable specifications sssi dome rel se Ores eer a E a a 147 SCSI terminator specifications oo ks cas Peewee eeu rruna 148 Remote reset cable specifications 0 06600 c cece eee 148 Installation and Operation ix B SCSI Configurations 05 0 icc caeia eae eekerea tense 4 149 The SCS intertace ss ied os lee bhi das wad hae OEN ERA Gates 149 The physicalamtertace ssid morse too oe cea eke eas aka es 150 single ended HVD or LV Dai tute eae rays eae es 150 Na
91. pe drive s status is unknown 1 A cartridge is protruding from the tape drive or the drive is empty Clean 0 The tape drive is clean 1 The tape drive needs to be cleaned or the cleaning tape is used up Warning Not currently used Occupied 0 There is no cartridge loaded in the tape drive 1 There is currently a cartridge loaded in the tape drive Installation and Operation 79 Chapter 5 80 Drive Status screen Occ Valid Occupied Valid 0 The door has been opened or some other interruption has occurred so the occupied information may not be reliable 1 The occupied information is reliable The following table shows additional fields on the Mammoth Drive Status screen Mammoth Drive Status screen Cart Displays the status of a data cartridge if any in this tape drive Loaded A cartridge is in the tape drive and the tape is loaded into the tape path Loading A cartridge is being loaded into the tape drive Unloading A cartridge is being unloaded from the tape drive Present A cartridge is in the tape drive but the tape is not loaded in the tape path Empty The tape drive does not contain a cartridge Tape left Displays how much tape is left in megabytes on the cartridge currently in this tape drive Tape size Displays the total amount of tape in megabytes on the cartridge cur
92. place any components If you do you will void your warranty For information about SCSI error conditions sense data refer to page 101 and to the EXB 210 and EXB 220 8mm Libraries SCSI Reference Installation and Operation 155 Appendix C CAUTION Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications The following table lists the library hardware error conditions in numerical order Error ne Description Corrective action DROPPED A CARTRIDGE The If the cartridge label was removed make robot dropped a cartridge sure that there is no label adhesive remaining on the cartridge If the label 10 was not removed contact your service provider CAUTION Do not try to put the cartridge back in the robot gripper 11 SOURCE EMPTY There is no Install a cartridge in the source location or cartridge in the source location redirect the robot to another location DESTINATION FULL A cartridge Remove the cartridge from the 12 already exists in the destination destination or redirect the robot to location another location PUT MECH FAILURE The robot Make sure there is nothing blocking the 13 could not successfully place a robot or the tape drives If the error cartridge because of mechanical persists contact your service provider problems PICK
93. r Exabyte 220 Hardware Installation Selecting data cartridges Two types of Exabyte cartridges are available for use with the MammothTape drives installed in the library advanced metal evaporated AME with SmartClean technology and standard AME media AME with SmartClean Standard AME AME with SmartClean Specially designed for use with M2 tape drives AME cartridges with SmartClean combine reliable AME recording media with a short segment of head cleaning material When the M2 drive determines cleaning is needed it locates the cleaning material and performs the cleaning automatically AME cartridges with SmartClean are easily identified by their cobalt blue color and are available from Exabyte in lengths of 75 meters 150 meters and 225 meters Mammoth tape drives cannot read or write to the AME with SmartClean cartridges Standard AME Specially designed for use with Mammoth tape drives Exabyte s standard AME cartridges are available from Exabyte in lengths of 22 meters 45 meters 125 meters and 170 meters M2 tape drives can read and write to standard AME cartridges but will require cleaning with a cleaning cartridge Installation and Operation 9 Chapter 2 Selecting cleaning cartridges For Mammoth tape drives use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with MammothTape technology drives The tape drive ejects all other cleaning cartridges If necess
94. r Or to exit without saving the password press Escape Disabling security from the operator panel 1 From the Configuration Menu select Set Security Off The following screen appears Security Of f erf Password 000 n T S Note Ifthe menu displays Set Security On the LCD security function is disabled However security may have been enabled by your application using a SCSI command If so it must be disabled by your application Refer to your software documentation or to the EXB 210 and EXB 220 8mm Libraries SCSI Reference 2 To specify the three digit password press S and A to move from column to column and W and Z to change the numbers When you are finished press Enter If you enter the wrong password the system displays an error message If you forget the password try entering the default password 000 If the default password has been changed and you do not know what it is call your service provider Installation and Operation 47 Chapter 3 Verifying the serial number If desired check the Set Serial Number option and verify that it is the same as the serial number label on the back of the library If necessary change the serial number on the screen so it matches the label The serial number entered in this screen appears on diagnostic listings To change the serial number 1 From the Configuration Menu select Set Serial Number The Serial Number screen appears 2 Use the and k
95. r of two ways You can set the security option from the operator panel using the Configuration Menu as described in this section The application software can issue a SCSI MODE SELECT command to turn security on or off see your software documentation or the EXB 210 and EXB 220 8mm Libraries SCSI Reference Installation and Operation 45 Chapter 3 Whichever method is used to enable security operator panel or SCSI must also be used to disable security That is if you enable security from the operator panel you must disable it from the operator panel If security is enabled by the application SCSI it must be disabled by the application Note To determine if security has been set by your application look at the SCSI Mode Parameters screen see page 99 Security remains in effect across resets Enabling security from the operator panel 1 From the Configuration Menu select Set Security On The following screen appears Set Security On Ent enf Password 000 Then T Press Enter Note If the menu displays Set Security Off the security option has already been enabled 2 Select a three digit password Press S and A to move from column to column and W and Z to change the numbers The default password is 000 When you are finished press Enter gt Important You must use the same password to turn security off 46 Exabyte 220 Configuration 3 A confirmation message appears Press Ente
96. re are compatible with the Exabyte 220 You can obtain software compatibility information from Exabyte s web site www exabyte com You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet If you have a standalone library adjust the feet to make it level In addition there must be approximately 6 inches 15 cm of open area behind the library for adequate air flow WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet Installation and Operation 11 Chapter 2 Installing the library into a rack 12 If you have a rack mount library follow these instructions to install the library into a standard EIA 19 inch rack If you have a standalone model skip this step and go to Preparing and installing cartridges on page 18 WARNING The rack mount library weighs 50 70 pounds 27 2 31 8
97. rently in this tape drive Tape fmt Displays the data format of the cartridge currently in the tape drive PO sec Displays the power on seconds MO sec Displays the tape motion seconds Serial Displays the tape drive s serial number BOOT Displays the code level of the tape drive s boot ROM Exabyte 220 Tape Drive Operation Mammoth Drive Status screen FLASH Displays the code level of the tape drive s flash EPROM ENTER LCD Display Allows you to switch to the drive s LCD display mode by pressing Enter Drive models installed in libraries do not have an LCD The third line of the library s LCD will then show additional information that would be displayed on the tape drive s LCD To return to the Drive Status screen from LCD display mode press Eg Ejecting a cartridge manually If a problem occurs that requires intervention you may need to manually eject a cartridge To eject a cartridge 1 Open the library door see page 66 2 Press the eject button on the tape drive s faceplate The following figure shows the location of the eject button Eject button Installation and Operation 81 Chapter 5 Notes 82 Exabyte 220 Troubleshooting and Diagnostics This chapter provides troubleshooting and diagnostics information for the library including Troubleshooting installation and operation problems Performing library exercises Viewing libra
98. results when the cartridge is not ejected far enough for the robot to grasp Scans The number of times the library scanned a bar code label Scan Retry The number of times the library retried scanning a bar code label Scan Fail The number of times the library failed to scan a bar code The library tried to scan a bar code several times before it logs a failure Element statistics Total Puts The number of times a cartridge was placed in that element since the library was turned on Retries Pick The number of times the library retried picking from that element Retries Put The number of times the library retried placing a cartridge in that element Retries Scan The number of times the library retried scanning that element If your library does not include a bar code scanner these fields always display zero Exabyte 220 Troubleshooting and Diagnostics Viewing system sensors The System Sensors screens enable you to troubleshoot hardware problems by checking the current status of the library s internal mechanical sensors To view system sensors 1 Select Library Info Menu from the Main Menu then select System Sensors The first screen to appear is the Digital Sensors screen 2 To display the Analog Sensor screen press Z to scroll past the last item on the Digital Sensors screen Installation and Operation 105 Chapter 6 106 The following tab
99. revented by security 45 using serial ports for 115 Diagnostics Menu 92 96 Digital Sensors screen 105 106 door for library caution about opening 66 cleaning 120 closing and locking 24 malfunctioning sensor 106 prevented from opening 45 67 replacing air filterin 123 unlocking and opening 66 drive blank replacing 125 SCSIID for 41 drive carrier 125 Drive Info Menu 78 Drive Status screen 79 Dual Sequential mode avoiding interruptions 65 changing to 56 description and purpose 59 61 does not display on menu 56 options for 61 64 EIA 19 inch See rack element addresses defaults 89 description of 90 viewing current addresses 98 Exabyte 220 element indexes assignments for library components 88 90 92 description of 88 Element Reservation screen 100 Element Statistics screen 103 elements addresses for 90 indexes for 88 viewing reservation status for 100 viewing statistics for 103 viewing status of 108 111 Enter key 36 41 environmental specifications 145 error codes complete list of 155 163 displayed for tape drive 74 displayed on LCD 37 Escape key 36 ESD protection 11 125 European notice iii Exatape See cartridges F fan 5 fast SCSI 151 FCC Notice iii firmware accessing for library 116 upgrading for library 88 fixed cartridge slot in sequential mode 57 installing cartridgein 26 location of 4 Installation and Operation Index foam packing in library 131 133 removing from library 19 front door See
100. ridge magazine gt Important Use only magazines designed for Exabyte 220 libraries To replace a cartridge magazine 1 For rack mount models remove the cartridge magazine by pulling it out first from the right then the left For standalone models pull it out first from the top then the bottom You can access the back magazine by turning the rotor manually Rotor Magazine Installation and Operation 69 Chapter 4 2 If desired replace the cartridges see the illustration on page 24 3 Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate as shown in the figure For rack mount models clip the magazine onto the left side and snap it into place by pressing on the right side For standalone models clip the magazine onto the bottom and snap it into place by pressing on the top Mounting guide 4 Close and lock the door 70 Exabyte 220 Library Operation Storing cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Keep the storage location as free of airborne particulates as possible To eli
101. rrow or wide SCSI 0 0 ccc ccc eee eee 151 FASESCS Ie erste tts ik OE te tek ales tats 2A lon Oo Bek tds BINS 2h ae DOS 5k oe 151 SCSI bus considerations 000 ccc cc eee eee ees 152 po Git Bil 1 Y eter no nC OND RD 152 SCSI bus termination oe r ees 00 0000 ccc cee eee eee 152 Cable leng tied vu ote E ts ee eee E eels tee es 153 Cm Error Codes 2205 50r ie a aed nee de a gated wave Saar st 155 aTe LE IEEE Pee raat ao RR A ieee E ae EE A aS ee ene eat 165 x Exabyte 220 How to use this manual First time installation If you are installing the library for the first time refer to the following chapters Chapter 1 provides an overview of the product s features and components Appendix A lists additional library and tape drive specifications Chapter 2 provides instructions for installing the library hardware connecting the library to the SCSI bus and powering on the library Appendix B provides additional information about SCSI configurations Chapter 3 describes how to configure the library for operation on the SCSI bus and for operation with your application software Follow the steps at the end of this chapter to verify the setup and to begin library operation Operation During normal library operations you do not need to intervene in cartridge processing However you may need to refer to these chapters for some occasional tasks Installation and Operation Chapter 4 describes how to operate the library
102. ry statistics Configuring the serial ports for diagnostics Troubleshooting installation and operation problems This section provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drives Note If an error code is displayed on the LCD refer to Appendix C If LEDs on the tape drive are flashing see page 74 Installation and Operation 83 Chapter 6 84 Problems with library installation If your library and application software are not communicating after installation and configuration check the following Vv SCSI IDs Make sure that the SCSI IDs you selected for the tape drives and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 41 for information about setting the SCSI IDs SCSI bus connections Make sure that you have connected the SCSI cables to the appropriate SCSI connectors on the back of the library See page 27 and Appendix B for more information SCSI cabling Make sure that all SCSI cables are securely connected at both ends Single ended low voltage differential LVD and high voltage differential HVD devices Make sure all devices on the bus are all single ended or LVD or all HVD You can connect single ended and LVD devices to the same bus However mixing the two types of devices results in all devices on the bus operating as single ended d
103. ry with the application software SCSI Interface operate the library as a sequential stacker device Sequential 1 Sequential 2 Dual Sequential or perform diagnostic functions on the library LCD Interface or 25 9 Pin Serial Port Note Control mode settings remain through power cycles Control modes are described below and on the next page Refer to page 56 for instructions on changing the control mode SCSI Interface mode If you want the application software to control library operations you must set the library to SCSI Interface mode In this standard operating mode the application software controls the motion of the robot by issuing SCSI commands across the SCSI bus Note The application software can issue commands to the library regardless of the control mode However the library must be in SCSI Interface mode for the application software to control robot motion For detailed information about SCSI commands refer to the EXB 210 and EXB 220 8mm Libraries SCSI Reference Sequential modes If you want the library to run as a sequential stacker device you can specify one of three sequential modes Sequential 1 Sequential 2 Dual Sequential Exabyte 220 Library Operation In these modes the application software does not need to provide support for library functions only for the tape drives For detailed information about the sequential modes see Operating in sequential mode beginning on page 57
104. s all requirements of the Canadian Interference Causing Equipment Regulations French Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Notice This equipment has been tested and complies with the following requirements e EN 55022 CISPR 22 Class A EN 50082 1 1992 Installation and Operation iii Bureau of Standards Metrology and Inspection BSMI Taiwan This equipment has been tested and complies with CNS C 6357 Behe A A PRE AERHRRP KR Fh _ gt AG 3k eH AT He EH FARA RR BRI HE EH oy HH English Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Australia New Zealand This equipment has been tested and complies with AS NZS 3548 Exabyte 220 Product Warranty Caution The Exabyte 220 Library is warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when The library is repaired by anyone other than Exabyte s personnel or approved agent e The library is physically abused or is used in a manner that is inconsistent wi
105. s the Main Menu by pressing on the keypad The Main Menu is shown below 2 Press Z until the screen arrow points to the Configuration Menu Then press Enter The Configuration Menu appears Setting the SCSI IDs Default SCSI IDs are assigned at the factory for the library and each tape drive Drive blanks are assigned B for blank This section describes how to view the default settings and change them if necessary Installation and Operation 41 Chapter 3 gt Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus To view or change the SCSI IDs 1 From the Configuration Menu select Set SCSI IDs The following screen appears 2 To set the SCSI ID for Drive 2 farthest from the magazine press W or Z until the screen displays the correct SCSI ID 3 Press S to move the screen arrows to Drive 1 4 Toset the SCSIID for Drive 1 closest to the magazine press W or Z until the screen displays the correct SCSI ID 5 Press S to move the screen arrows to LIB 6 Toset the SCSI ID for the library press W or Z until the screen displays the correct SCSI ID 7 When the SCSI IDs for both tape drives and the library are correct press to accept your choices 42 Exabyte 220 Configuration 8 If
106. screen press Escape The following table briefly describes the Command History screen For complete details refer to the History Buffer Display in the maintenance manual for your library Shown in Field name Description sample 000 IDX Index The line number of this event within the Command History The range is 000 the most recent event through 299 The most recent event is displayed first MOVE From The process that logged this event 19 37 45 Time The time that the event took place according to the library s internal clock Move from Description Description of the event 8 to 82 complete Installation and Operation 107 Chapter 6 108 Shown in Field name Description sample 1861 Line The line number of the source code that logged this event 12 27 95 Date The date that the event took place according to the library s internal calendar 04441 Seq The sequence number of this event across all system buffers Viewing inventory information The library stores inventory information in nonvolatile random access memory RAM and uses the information to process SCSI commands from the application software The inventory contains information about the following element locations Robot Cartridge slots Tape drives The Inventory Menu allows you to display the following information Bar Code Labelinformation This includes data
107. ssary disable security see page 47 Change the control mode to LCD Interface see page 53 Make sure there is at least one data cartridge present and one empty slot before you begin the test From the Main Menu select Maintenance Menu The Demo Menu appears Select Slot Demo from the Demo Menu The library asks if you want cartridges scanned during the demo If your library is equipped with a bar code scanner and you want to include bar code scanning in your demo select YES Otherwise select NO The system begins the demo cycles and displays the following screen SLOT DEMO Total Moves Status Move Installation and Operation 91 Chapter 6 92 In the previous example n indicates the number of moves that have run so far and nn nn indicates the source and destination element indexes of the current move 7 To abort the demo press Escape then at the next screen The library displays the total number of cycles that were run during the demo and an Error 91 message indicating that you have aborted the demo Using the Diagnostics Menu The Diagnostics Menu provides basic exercising functions for components in your library Starting diagnostics Before performing diagnostic exercises from the operator panel do the following 1 If necessary disable security see page 47 2 Change the control mode to LCD Interface see page 56 Refer to the table below for the element indexes These numbers
108. st Description Additional instructions Park Moves the robot to the park position at the top of the long axis for the standalone model or the right of the long axis in the rack mount model Move Moves a cartridge from one location When you select Move Cartridge Cartridge to another the Set Source screen appears Important Do not insert a cartridge Press Z or W to select the source in a tape drive The tape drive will not index the slot you want the robot automatically eject the cartridge to pick from then press Enter The Set Destination screen appears Press Z or W to select the destination index the slot where you want the robot to place the cartridge then press Enter Scan If your library is equipped with a bar After the system scans all the code scanner the Scan test scans all elements it stores the data in the the elements cartridge inventory and displays If your library is not equipped with a aNy scan errors on the Label bar code scanner the robot will Information screen see touch the cartridges and update the Page 109 cartridge inventory Scan with If your library is equipped with a bar When you select Scan with Range Range code scanner the Scan with Range _ the Set Scan Start screen appears test scans arange of bar code labels Press Z or W to specify an element If your library is not equipped with a index where you want the scanner bar code scanner the robot will to begin and press Enter
109. sulation Polypropylene 80 C 0 010 inch nominal Shielding 80 minimum tinned copper braid over aluminum mylar foil Voltage Rating 30 VAC Impedance Single ended 88 Ohms 8 Ohms Differential 130 Ohms 12 Ohms Grounding Case to case grounding Connector 50 contact AMP Amplimite 0 050 male shielded SCSI 2 connector For cable length requirements see Appendix B Installation and Operation 147 Appendix A SCSI terminator specifications The SCSI terminator must match the SCSI bus configuration LVD single ended or HVD and wide or narrow In addition all termination must be external Do not use internal terminators to terminate the library or the tape drives To ensure proper performance of the library and tape drives Exabyte recommends one of the following external terminators External terminator specifications Narrow Single ended AMP Amplimite 750381 1 HVD AMP Amplimite 749541 1 Wide LVD AMP Amplimite 796051 1 HVD AMP Amplimite 869515 1 Note For best results on a single ended bus use active termination Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds Remote reset cable specifications The remote hardware reset port on the back panel allows you to perform a manual hardware reset on the library to clear hardware errors This port requires
110. th the operating instructions or product specification defined by Exabyte The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by Exabyte e Exabyte s serial number tag is removed The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Installation and Operation v Notes vi Exabyte 220 Contents 1 Product Overview 0 0 c cece eee eee ees 1 Aboutthe Exabyte 220 irs aii sy Gad le pekna Seo har iee aes Oey wa 2 Library components en onae ol a e a be Ty OEEO 3 Front panel components ssssusesassurnrunnrrrrerna 3 Internal COMPONENTS ei E eee E E E 4 Back panel components ys yest seas eV baie sap ey aes 5 2 Hardware Installation 000 cee ees 7 Unpacking the library seule ths ancas ere t hin ghee yen tae 7 Obtaining accessories and equipment 6 6 c eee eee eee 8 Selecting
111. the and keys to move the screen arrow under the digit you want to change Then use the 4 or Q keys to change the selected digit 3 Press Enter The library prompts you for confirmation If the number is correct press Enter Setting the Use Mammoth option When Mammoth and M2 drives are installed in the library the Use Mammoth option must be turned on To verify that the Use Mammoth setting is turned on 1 From the Configuration Menu scroll down to Use Mammoth ON should display next to the option 2 If necessary press S or A to toggle the option Installation and Operation 49 Chapter 3 Setting the Label Scan option If your software application does not automatically scan bar code labels when the library powers up or when the door is opened and closed make sure the Label Scan option is turned on To verify that the Label Scan option is turned on 1 From the Configuration Menu scroll down to Label Scan 2 If necessary press S or A to toggle the option Checking the setup After you install the library hardware described in Chapter 2 and configure the library described in this chapter check the setup by performing the suggested exercises below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options on the Demo Menu or Diagnostic Menu to exercise the hardware This determ
112. the library is not equipped with a bar code scanner this field is 0 Error Indicates whether the bar code scanner was unable to read the cartridge label as follows 0 The bar code scan was successful a reset condition occurred or the door was opened 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 61 The bar code scanner could not read the bar code label because the label was unreadable 62 The bar code scanner could not read the label because the magazine or tape drive is not installed 65 The bar code scanner could not read the label because a Direct Memory Access overrun occurred 67 The bar code scanner could not read the bar code label because a Direct Memory Access channel time out occurred 69 The bar code scanner could not read the label because the label was upside down or misplaced If the library is not equipped with a bar code scanner this field is 0 110 Exabyte 220 Troubleshooting and Diagnostics Send Vol Indicates whether the cartridge label matched the Match template sent with the last SEND VOLUME TAG SCSI command as follows 0 The label did not match the template 1 The label matched the template Element occupied information To view element occupied information 1 From the Main Menu select Library Info Menu 2 From the Library Info Menu select Inventory Menu The followin
113. uct Overview Library components This section provides an overview of the library components Front panel components Key lock Door LCD Keypad Door and key lock The front door features a key lock that enables you to lock the door for data security LCD and keypad operator panel The LCD liquid crystal display and keypad allow you to view the operational status of the library access a menu of operations and view status messages If necessary you can tilt the LCD for easier viewing Installation and Operation 3 Chapter 1 Tape drives Internal components Cartridge magazine Fixed slot Bar code scanner which are housed in drive carriers The library can include one or two Exabyte S aD Z m 5 N gt H me gt 5 T o og eP aE HS Data cartridge magazine s and fixed slot The Exabyte 220 includes two removable magazines on a rotor Each magazine stores up to ten data cartridges The fixed slot allows you to store a cleaning cartridge or an additional data cartridge include a bar code scanner which reads bar code labels affixed storage locations and the tape drives The robot can also to the cartridges Robot The robotic assembly moves cartridges between the Exabyte 220 Product Overview Back panel components K p Fan PA Power entry module SCSI connectors Remote hardw reset port Se N N X 9 pin SA serial port AN
114. unting plate If the error persists contact your service provider DRUM MOVE SAXIS EXT The Open the door and look for anything that robot could not move along the might be obstructing the robot along its short axis short axis 101 Make sure the library and tape drives are not being used by any host then press on the operator panel If the error persists contact your service provider DRIVE DID NOT EJECT The There may be a problem with the tape 104 robot timed out waiting fora tape drive Call your service provider drive to eject a cartridge INVALID BOOT ROM The You do not have the correct boot ROM for 108 installed boot ROM is not the firmware you are trying to runin your compatible with the flash library Contact your service provider EEPROM code CHECK CLEANER The cleaning Replace the cleaning cartridge Make sure cartridge was ejected you are using the correct cleaning immediately after being loaded cartridge as described on page 10 If the 109 into the tape drive error persists contact your service provider Note This error displays only if the cleaning was requested from the operator panel EMPTY DRIVE SLOT There is no Make sure that all tape drive slots have 115 tape drive in this drive slot either a tape drive or a drive blank installed 162 Exabyte 220 Error Codes ae Description Corrective action 130 FAS216 Error Make sure the library and tape drives
115. ur new library provides unattended data storage archiving backup and retrieval for midrange and high end workstations servers and networks The robot automatically moves cartridges between tape drives and storage slots while the tape drives read and write data The library is available in standalone and rack mount models as shown in the figure Installation and Operation 1 Chapter 1 About the Exabyte 220 The Exabyte 220 library accommodates two cartridge magazines 20 advanced metal evaporative AME cartridges and one or two of the following Exabyte MammothTape technology drives Mammoth 2 M2 Mammoth The library is available in the following wide or narrow SCSI configurations Single ended Low voltage differential LVD High voltage differential HVD The library can operate as three independent devices on up to three SCSI buses The Mammoth tape drive is a SCSI 2 device The M2 tape drive is an Ultra2 SCSI device The following table shows the maximum storage capacity of the Exabyte 220 library depending on what type of tape drives are installed and what type of cartridges are used Capacity Type of data cartridges 20 cartridges M2 drive AME with SmartClean 3 terabytes 225 meters Y Mammoth drive AME 170 meters 800 gigabytes a Assumes an average 2 5 1 data compression ratio gt Assumes an average 2 1 data compression ratio 2 Exabyte 220 Prod
116. urn to the SCSI Menu press Escape The information in the SCSI Reservations screen is described in the following table Unit reservations Unit The library s reservation status 1 if it is reserved Reservation or 0 if it is not and the host s ID if the library is reserved Elem reservations Elem Addr The address of the element Elem Type The category of elements There are three categories robot drive and slot Host ID The SCSI ID of the host that currently has the element reserved Res ID The ID that the element is reserved under This is a number assigned to the element by a host when the reservation was made If there is no reservation the Res ID and Host ID columns display NONE 100 Exabyte 220 Troubleshooting and Diagnostics SCSI sense data When an error or change of state occurs the application software can issue a SCSI REQUEST SENSE command to the library to obtain information Some of this information called sense data is displayed on the SCSI Sense Data screen Sense data provides information to help you diagnose problems with the library For more detailed information about SCSI sense data refer to the EXB 210 and EXB 220 8mm Libraries SCSI Reference To view the sense data 1 Select SCSI Sense Data from the SCSI Menu The following screen appears The ID at the top of the display is the SCSI ID of the host that the sense data is being held for
117. ut the library or tape drive and if a hardware error occurs these lines display information about the error An example of the Main Screen with a status message is shown below Error codes If a hardware error occurs an error code will appear automatically on the third and fourth lines of the Main Screen You must correct the error before operation can continue Refer to Appendix C for help in diagnosing and correcting errors The third line provides the error s numerical code the fourth line provides a brief explanation of the error Installation and Operation 37 Chapter 3 Main Menu To access the Main Menu press from the Main Screen The Main Menu is shown below The selections on the Main Menu are described in the following table The menu structure is shown on the next page Main Menu selections Main Returns to the Main Screen Screen Interface Allows you to specify how robot motion is Menu controlled and how to configure the serial ports Configuration Allows you to set SCSI IDs security and other Menu configuration options Maintenance Allows you to clean the tape drive and perform Menu diagnostics Library Provides tape drive status information and Information diagnostic information for service technicians Menu 38 Exabyte 220 Main Menu Configuration Main Screen Interface Menu Displays the Main Scr
118. venient to your location contact Exabyte Technical Support in Europe at the following numbers Phone 31 30 254 8890 Fax 31 30 258 1582
119. x shipped in a separate box at the top of the carton Required accessories and equipment Power cord Included with the library If you need to use a different power cord see page 146 Two keys for front door Included with the library Jumper s for connecting the library and tape drives to a single SCSI bus Included with the library if two tape drives are installed Eight 10 32 x 0 5 truss head screws and clip nuts Two slide rails attached to the sides of the library Included with rack mount libraries SCSI cables SCSI bus terminator s required if the library or one of the tape drives is the last device on the bus If these items are not included with the library contact Exabyte to purchase them If you want to use your own see Appendix A for specifications Bar code labels Sample bar code labels are included with the library For information about preparing bar code labels refer to the Exabyte Bar Code Label Specitication for 8mm Cartridges For information about approved bar code label vendors visit www exabyte com Data cartridges and cleaning cartridges If cartridges are not included with the library contact Exabyte to purchase them See Selecting data cartridges on page 9 for more information about the appropriate cartridges to use a Contact Exabyte to purchase these items see Contacting Exabyte on the inside of the back cove
120. you have changed one or more of the tape drive IDs the system displays a confirmation message Press Enter The system resets the tape drives with changed IDs and returns to the Configuration Menu Setting SCSI parity The SCSI Parity option allows you to enable parity checking for the library if the SCSI adapter card connected to the library supports it When this option is enabled the library checks all data coming across the SCSI bus for parity The setting remains in effect across power cycles Note Parity checking for the library can also be enabled by the application software using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI command has precedence Parity checking for tape drives is set separately To set the SCSI Parity option 1 From the Configuration Menu select SCSI Parity 2 Press S and A to toggle parity checking on and off Adjusting the contrast To control the brightness of the lettering on the LCD 1 From the Configuration Menu scroll down to Adjust Contrast 2 Press S or A to set the desired contrast Installation and Operation 43 Chapter 3 Adjusting the back light To turn the LCD background on or off 1 From the Configuration Menu scroll down to Back Light 2 Press or to turn back lighting on or off Setting the date To set the system s date 1 From the Configuration Menu select Set Date The Set Date screen appears 2

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