ZTE ZXDSL 831B Network Router User Manual
Contents
1. Power interface Connect it to the power adapter 3 2 Hardware Connection Connection 1 The following connection method is recommended Figure 3 2 1 shows the connection between a ZXDSL 831 831B 8311I 831BII computer splitter and telephones ZTEPH ZXDSL 831 831B 83 10 831 BI User s Manual gt t f DSL Reset Ethernet o PWR n R A A ADSL service Splitter 7 RJ 11 HA socket MODEM SS eebe Power adapter WW D S E Power TelephoneTelephone PE socket Figure 3 2 1 ZXDSL 831 83 1B 83 111 83 1BII Connection Schematic Diagram No Phone sets are Installed Before the Splitter Connection 2 Figure 3 2 2 shows the connection when the splitter is installed near the ZXDSL 831 831B 83111 831BII m ADSL KS service _ Splitter 7 4 socket seet Filter TelephoneTelephoneTelephone eD 0 e ResetEthemet o PWR RJ 45 Power adapter DW Power socket PC Figure 3 2 2 ZXDSL 831 83 1B 83 111 83 1BII Connection Schematic Diagram Phone sets are Installed Before the Splitter ZXDSL 831 831B 83 111 83 1BII User s Manual HS A Note In the circumstance where the first connection example is not applicable and you choose to use the second example you must install a MicroFilt2. Power off the equipment before cleansing it Power off the idle equipment Keep the ventilation hole clean and prevent any objects from dropping into the equipment through it Otherwise it may cause short circuit and further cause equipment damage and fire Do not spray liquid on the surface of the equipment Do not open the case of the equipment especially during equipment power on Before plugging unplugging the power make sure that the power is off thus avoiding surge Be careful when unplugging the power because the transformer may be very hot A Note Please read the above safety guidance carefully before equipment use Users should assume responsibilities for any accidents due to incompliance with the above instructions Chapter 2 Overview The ZXDSL 831 831B 8311I 831BIl is an ADSL access device that allows multiple line transmission modes The equipment provides a 10 100Base T Ethernet interface in a local LAN device Through the high speed ADSL access service the ZXDSL 831 831B 831II 831BII can provide the broadband Internet service or enterprise network access service for users 2 1 Features The ZXDSL 831 8311I as an routing capable ADSL MODEM is of the following characteristics Providing ADSL high speed Internet access via a common telephone cable Supporting multiple line modes self adaptive lines Providing a 10 100Base T Ethernet interface More highly reliable simpler operation and less pow
3. software in the operating system At this time you are suggested to reinstall the dialup software or replace it with other software 3 Network adapter drive program problem 4 In arrears of fees Pay the fee timely in this case What are reasons for ADSL synchronization failure also referred to link down or link establishment failure If the ADSL suddenly fails to be synchronized link down during application usually the DSL indicator of the MODEM will not be solid on You are suggested for checkup in the following sequence 1 First check the quality of incoming cables and incoming cable connectors 2 Install the ADSL Modem correctly based on the user guide to minimize the number of taps 3 Check whether the telephone cables and ADSL are in good contact or whether the telephone cables are normal 4 Try to disconnect the splitter and directly connect the ADSL Modem to the incoming customer cable end to ensure that the problem is not due to improper installation or incoming customer line quality If the ADSL can be synchronized again it means that installation of the incoming customer part is improper Please reinstall it according to the user guide 5 If the ADSL still fails to be synchronized after the ADSL Modem has been connected to the incoming customer cable end contact the operators to check whether it is due to external line failure or Modem failure 6 If the splitter problem is determined call the operators for mainte
4. 10 HS ZXDSL 831 831B 83 10 831 BI User s Manual using the RJ 11 telephone cable connect the phone set lines to the PHONE interface of the splitter and then connect the user telephone cable port to the LINE interface of the splitter 4 Connect the power Connect one terminal of the power adapter to the PWR interface of the ZXDSL 831 831B 8311 831BII and the other terminal to the socket on the wall and then switch on the power of the ZXDSL 831 831B 8311 831BII equipment Checking all connection cables Check all connection cables following the below procedure 1 Check the ADSL cable connection If the DSL LED is on upon power on of the ZXDSL 831 83 1B 83 11 831 BI it indicates that the ADSL line is correctly connected Generally it takes one to two minutes to perform the ADSL connection 2 Check the computer connection If both the LINK LED on the computer adapter and the Ethernet LED of the ZXDSL 831 831B 8311 831BII turn green it indicates that the computer and the ZXDSL 83 1 831B 83 111 831 BII equipment are correctly connected 3 Check the telephone cable connection The telephone cable is correctly connected if the received telephone signals are normal and free of noise And the telephone will not be affected no matter whether the ZXDSL 831 83 1B 831II 831BII is powered on or off 11 Appendix A FAQs All indicators are off after the ZXDSL 831 831B 8311I 831BII equipment is powered on First make sure that you have i
5. 92 2AnnexA CSCS Dron OP CSCSC S S S S SCSCSCSCS 2 ZTE s equipment complies with the following national standards of the PRC Standard No Standard Name GB 4943 2001 Safety of Information Technology Equipment Information Technology Equipment Radio Disturbance ene Characteristics Limits and Methods of Measurement Information Technology Equipment Immunity Characteristics GB T 17618 1998 Limits and Methods of Measurement Electromagnetic Compatibility Limit and Harmonic Current GB 17625 1 2003 Emission Limit input current of each phase of equipment lt 16 A Electromagnetic Compatibility Limits Limitation of Voltage GB 17625 2 1999 Fluctuations and Flicker in Low voltage Supply Systems for Equipment with Rated Current lt 16 A 15
6. DEFECTIVE OR NONCONFORMING ITEMS AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNLESS OTHERWISE REQUIRED UNDER THE MANDATORY PROVISIONS OF THE CHINESE LAW AND 2 IS BETWEEN ZTE AND END USER AS THE ORIGINAL PURCHASER FOR END USE AND MAY NOT BE TRANSFERRED OR ASSIGNED BY OPERATION OF LAW OR OTHERWISE WITHOUT ZTE S PRIOR WRITTEN CONSENT Limitation of Liability ZTE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS OR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH USING OF THIS PRODUCT WHETHER OR NOT ZTE HAD BEEN ADVISED KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING BUT NOT LIMITED ii HS ZXDSL 831 831B 83 10 831 BI User s Manual TO LOST PROFITS COST OF CAPITAL COST OF SUBSTITUTE FACILITIES OR EQUIPMENT ANY DOWNTIME COSTS OR CLAIMS OF END USERS THE LIABILITY OF EACH PARTY UNDER THIS AGREEMENT WHETHER ARISING OUT OF BREACH OF CONTRACT INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR TORT INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY OR UNDER AN INDEMNIFICATION PROVISION SHALL IN NO EVENT EXCEED THE AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE Confidentiality End User agrees that End User will receive confidential or proprietary in
7. ZXDSL 831 831B 831 831B User s Manual Document version 20051202 R2 1 Copyright 2006 ZTE Corporation All rights reserved No part of this documentation may be excerpted reproduced translated annotated or duplicated in any form or by any means without the prior written permission of ZTE Corporation ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance Limited warranty ZTE warrants that for one year from the date of delivery by ZTE to purchaser s designated carrier the Equipment will remain free from defects in design material and workmanship under normal use and service and will conform in all material respects to the applicable specifications set forth in purchase order or agreement ZTE does not warrant that operation of the Equipment will be error free or uninterrupted In accordance with ZTE s standard warranty terms ZTE shall at its option repair or replace any defective or nonconforming item provided that a purchaser End User gives ZTE written notice of the defect or nonconformity within the warranty period specified above promptly after Reseller is notified by the End User of the same and b End User returns the defective item at its expense to ZTE s nominated Customer Service Department in accordance with ZTE s standard parts exchange procedures This warranty does not apply to defects or errors in the Equipment caused by a r
8. able conductive or moist objects around Check whether the cables are aged and whether other electrical appliances are placed stably 2 Equipment position Because the running electric devices easily generate heat please ensure that these devices are positioned in a well ventilated environment The devices should be placed on a stable and flat plane Never expose the equipment to direct sunshine and never place it on a PC case Keep the equipment away from heat and water Check whether power supply is available The input voltage fluctuation range must be less than 10 The power plug should not share one socket with a hair drier iron or refrigerator Safety Cautions Read the user manual carefully before using the equipment Note all Cautions in the user manual and product guide Never use an accessory unbelonging to the equipment without prior consent of the manufacture because it may cause fire or product damage Use the power adapter accompanied in the package ZXDSL 831 831B 83 111 83 1BII User s Manual HS Rather than directly connecting phones to the ADSL line led them out from the phone interface of the splitter Never place any objects on the equipment Keep the equipment dry ventilated and rainproof and clean Unplug the power and all connection cables in case of thunderstorms to protect the equipment against lightning Clean the equipment using a soft and dry cloth rather than liquid or atomizers
9. easonable abrasion of equipments b End User s failure to follow ZTE s installation operation or maintenance instructions or procedures c End User s mishandling misuse negligence or improper installation deinstallation storage servicing or operation of the Equipment d modifications or repairs not made by ZTE or a ZTE certified individual e power failures surges fire flood accident actions of third parties or other events outside ZTE s reasonable control f usage of products of third Parties or usage conjunction with third parties provided that such defects is due to the conjunction g any other cause beyond the range of normal usage for equipments End User shall assure that Equipment is installed and maintained by ZTE or ZTE certified individuals in accordance with ZTE s certification ZXDSL 831 831B 83 11 831 BI User s Manual HS procedures provided that if End User causes or permits services to be provided by individuals who are not ZTE certified the Warranty shall be void as to all Equipment serviced in breach of this sentence End User shall have no right to reject return or receive a refund for any Equipment from ZTE Any item repaired or replaced by ZTE shall continue to be warranted for the longer of the remainder of the original warranty period or 90 days from the date the repaired or replaced part is delivered to the carrier THIS WARRANTY 1 IS END USER S SOLE REMEDY AND ZTE S SOLE LIABILITY FOR
10. er consumption Supporting the Bridge or Router mode Supporting the built in PPPoE dialup function Supporting the Network Address Translation NAT function Supporting the DHCP server function Supporting the UPnP function Supporting the fast configuration function Backup the configuration files to a local computer or upload the saved configuration files to the ZXDSL 831 83 11 The ZXDSL 831B 831BII as an ADSL MODEM providing the pure bridge function is of the following characteristics Providing ADSL high speed Internet access via a common telephone cable ZXDSL 831 831B 83 111 831 BI User s Manual ZTEPH Supporting multiple line modes self adaptive lines Providing a 10 100Base T Ethernet interface More highly reliable simpler operation and less power consumption Instant plug and instant use with no configuration required Supporting 64 PVCs Supporting the Bridge mode 2 2 Product Specifications Environmental requirements Environmental temperature 0 C 40 C 32 F 104 F Humidity 20 90 non condensing Power specification Power adapter Input AC 230V 10 50 Hz Output AC 9V 1A Certification CE 2 3 Package Check ZXDSL 831 831B 831I 831BI ADSL MODEM x Splitter sl Power Adapter xl RJ 11 telephone cable x2 ZTEPH ZXDSL 831 831B 83 1 831 BI User s Manual RJ 45 Ethernet cable x1 User s Manual xl Quality Warranty Card xl Certificate of Quality xl CD O
11. er on the telephone cable as illustrated in Figure 3 3 2 do not use a splitter to replace the MicroFilter Installing a telephone directly before the splitter will lead to a failure of connection between the ZXDSL 831 831B 831II 831BII and the device at central office side or a failure of access into the Internet or a slow connection speed If you really need to add a telephone set before the splitter you have to add a MicroFilter before the telephone set Do not connect several telephones before the splitter Moreover do not connect several telephones with MicroFilters The filter is not a standard configuration device and you should separately purchase it from the operator Connection procedures 1 Power off the equipment before all the other devices are connected 2 Connect the network cables Insert the RJ 45 Ethernet cable connector into the Ethernet interface of the ZXDSL 831 831B 831II 831BII and connect its other terminal to the Ethernet adapter of the customer computers or ports of other network devices 3 Connect the splitter The splitter has three interfaces which are described as follows LINE Connect the user telephone cable RJ11 interface MODEM or ADSL Connect the DSL interface of the ZXDSL 831 83 1B 83 111 831 BI PHONE or TEL Connect the phone sets The installation process is as follows Connect the DSL interface of the ZXDSL 831 831B 83111 831BII to the MODEM interface of the splitter
12. formation Confidential Information in connection with the purchase and deployment of ZTE Equipment End User will not disclose ZTE s Confidential Information will use it only for purposes for which it was disclosed and must treat it with the same degree of care as it does its own similar information but with no less than reasonable care End User agrees that the terms herein the Equipment and all ZTE documentation is ZTE Confidential Information Chapter 1 Safety Guidance scccscccsssscsssscscsscssccsssessssessseeees 1 erte 1 1 2 Safety Cautions gengt tel tegen ened eoennans 1 Chapter ZC here EEN 3 DV Features EEN och ek ect Nee Nee 3 2 2 Product Specbcatons ar A ity 4 2 3 Package Checklistset Zetting stlech 4 2 4 System Requirement ccccccessccesesseceesseecseneeceseneeeeesneeeeeeneeeenseeess 5 Chapter 3 Installation Preparation ssccsccssscssscssccssscseseseees 7 3 1 Hardware Description nienn e ana AG Es eee 7 3 2 Hardware Connection cccccccsccceessecessseeeeesneeeeseneeceeeneeeesseeeeeeeeeneas 8 Appendix A FA OS s ccscescscesedscsdescscsssenccsesscacssensetdsnsvteccsscsaeacspeetecsese 12 Appendix B Standard Compliance sccsssscssscsssccssscsssecees 15 Contents Chapter 1 Safety Guidance 1 1 Safety Check Before installing the ZXDSL 831 831B 8311 831BII ADSL equipment you must check the following items 1 Electric safety Ensure that there are no inflamm
13. ftware upgrade Power on No signals are detected Green The MODEM is trying to be in the activation status The MODEM has been activated The system is under the Bridge mode or the ADSL has Off not been connected There are some data packets passing the MODEM The system is under the Route mode and the ADSL has been connected The MODEM IP data packet can be normally transceived For example the built in PPPOE has been established and the dynamic IP address has been obtained om The Ethernet interface is in the non communication Ethernet Green Se Data is received or sent on the Ethernet interface The Ethernet interface is in the communication status Internet Note The Internet LED is only effective for the ZXDSL 831 83 1II equipment ZXDSL 831 83 1B 83 11 831 BI User s Manual HS Rear panel L eA 6 e Lei Kage Jr e oO ek Figure 3 1 2 Rear Panel of the ZXDSL 83 1 831B 83 111 83 1 BII Table 3 1 2 Description of Interfaces on the Rear Panel Introduction RJ 11 connection interface The equipment is connected to the ADSL line or splitter via the telephone line In the power on state you can restore the system to the default configuration Reset by using a thin needle to press this slot for three seconds or for three executive times RJ 45 connection interface Connect it to the PC computer or other network Ethernet S devices using the network cable Power switch
14. nance or replacement 7 The problem may be also due to the end office equipment fault of the operator Call the operator to confirm it 8 Too long connection cable between the splitter and ADSL Modem may cause poor anti interference performance and synchronization difficulty Therefore the connection cable should not be too long 13 ZXDSL 831 831B 83 11 831 BI User s Manual HS The authenticated user names and passwords cannot be re authenticated This problem may be due to the following reasons 1 Your account has expired or you are a defaulting subscriber please pay the deficit sum 2 You move into a new area Because the account and the path PVC are bundled by some operators your previous account and password cannot be authenticated after you changed your path 3 One of your accounts has logged on successfullyTherefore you will fail to be re authenticated because the operator has recognized the uniqueness of this account 4 Maybe you failed to deregister your account timely in the Broadband Access Server BAS when you were off line abnormally so the BAS or the billing system deemed that your account was still available Therefore your re login may fail because of uniqueness of your account You are suggested to redial up later If still failing contact the operator for a solution 14 Appendix B Standard Compliance 1 The equipment complies with the following ADSL standards Data OSS Dog Annex OOS Pry G9
15. nserted the power adapter of the ZXDSL 831 831B 83111 831BII into a working power socket and that the ZXDSL 83 1 831B 83 111 83 1BII has been powered on the switch button is pressed down If the indicators are still off after confirmation of the above items the hardware is damaged probably You may contact local operators for maintenance Never dismantle the equipment by yourself Will ADSL affect the telephone conversation quality Will making phone calls cause a slow online rate ADSL separates voices from data through the frequency division multiplexing technology Therefore voices and data run in different paths without mutual interference Neither the access rate nor conversation quality will fall even if you are in a call and on line simultaneously How to properly install telephone extensions or other devices on the ADSL line It is recommended to first connect the ADSL splitter to the incoming customer end of the telephone cable and then connect the phone sets to the splitter interfaces Installing a telephone directly before the splitter will lead to a failure of connection between the ZXDSL 831 831B 8311I 831BII and the device at central office side or a failure of access into the Internet or a slow connection speed Connecting some other electronic devices between the incoming customer end and splitter may affect the ADSL communications since ADSL has a higher requirement for the line quality and furthermore affect the normal ope
16. ptional x1 Note for your information only please refer to the actual product A Note Please use a power adapter that matches the ZXDSL 831 831B 8311I 831 BII package 2 4 System Requirement Before installing the ZXDSL 831 831B 8311I 831BII please check the following items 1 ADSL Services Subscription If you have subscribed for the ADSL service your ADSL operator must provide at least one valid IP address for you static allocation or dialup dynamic allocation 2 Computer configuration Please make sure that the system has been equipped with the 10M 100M Ethernet adapter and supports the TCP IP protocol Because ADSL can be used for broadband access and involves a wide range of multimedia services you are recommended use a computer with such configurations as above PentiumlII 64 M memory 10 G hard disk graphic accelerating adapter with above 2 M display memory audio adapter and sound box ZXDSL 831 831B 83 111 831 BII User s Manual TER 3 Operating system Operating systems can be Windows 98SE Windows Me Windows 2000 or Windows XP For system configuration in the WEB interface the browser of Internet Explorer V 6 0 or later Chapter 3 Installation Preparation 3 1 Hardware Description Front panel Power DSL Internet Ethernet O O O Q Figure 3 1 1 Front Panel of the ZXDSL 831 83 1B 83111 83 1 BII Table 3 1 1 Descriptions of the LEDs on the Front Panel Shutdown Power Green Red So
17. ration of ADSL If the phone sets are required to be connected before the splitter you should serially connect the filter MicroFilter before the phone sets Generally to minimize interference only one filter MicroFilter can be hang before the splitter Sometimes the ADSL users cannot gain access to the Internet normally First check whether the ZXDSL 831 831B 8311I 831BII is in the normal state Check the indicators with this user manual If yes the computer or application network may be faulty which is unrelated with ADSL If the ADSL Modem is abnormal check the status of indicators one by one to remove the fault You are suggested to first make sure the following items before seeking help from operators 1 The ADSL telephone cable connectors are proper 2 The ADSL is away from the power cable and large power electronic devices 3 No telephone extensions and fax machines are installed between the ADSL incoming line and splitter 4 The splitter has been correctly installed 5 The ADSL MODEM is of good heat dissipation Ee 1 12 ZTEPH ZXDSL 831 831B 83 1 831 BH User s Manual Password verification failure MODEM synchronization and connection are normal However sometimes the password fails to be verified 1 Note that the account and password are case sensitive and some accounts contain a domain name 2 Virtual dialup software It is possible that sometimes the virtual dialup software is faulty or conflict with other
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