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Zebra Technologies 105SLTM Printer User Manual

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1. HETGESLICHLS Te Relative Darkness Print 5 1 S 212345678 IBCDEFGH PRR z Par z ra Al STUVUXY stuvuxy Inspect these labels and determine which one has the best darkness setting for your application This value can be entered into the printer by setting the darkness during the configuration procedure The value printed on that label is added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for that specific label ribbon combination Zebra XilllPlus Users Guide Appendixes Troubleshooting FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory To perform a FEED and PAUSE self test complete these steps 1 Turn off the printer 2 Press and hold FEED and PAUSE while turning the power On I Hold FEED and PAUSE until the DATA light turns off No labels print at the end of this test Communications Diagnostics Test This test is controlled from the front panel display See Front Panel Controls on page 54 A typical printout from this test is shown below Turn off the power to exit this self test and return to normal oper
2. Zebra XilllPlus Users Guide 91 Appendixes Specifications and Care Specifications and Care This appendix describes the specifications for your printer and tells you how to keep it in good condition Standard XAIIP us Features Note Printer specifications are subject to change without notice e Thermal transfer and direct thermal printing e DRAM 16 MB e USB 2 0 Port e Real time Clock e Advanced Counter Print Modes Four different print modes can be used depending on the printer options purchased e Tear Off Mode Labels are produced in strips e Peel Off Mode Labels are dispensed and peeled from the liner as needed e Cutter Mode Labels are printed and individually cut e Rewind Mode Labels are rewound internally Zebra Programming Language ZPL IT ZPL features include e Downloadable graphics scalable and bitmap fonts and label formats e Object copying between memory areas e RAM memory card and internal Flash e Code page 850 character set e Adjustable print cache e Data compression 92 Zebra XilllPlus Users Guide Appendixes g Specifications and Care Automatic virtual input buffer management Format inversion Mirror image printing Four position field rotation 0 90 180 270 Slew command Controlled via mainframe mini computer PC portable data terminal Programmable quantity with print pause and cut control Communicates in printable ASCII characters Error checking
3. occococcccococooooo vii Document Conventi0NS ocococooo viii Related DocuMentS 0 oococooooooooo xX Zebra XilllPlus Users Guide v Preface Contacts Contacts You can contact Zebra Technologies at any of the following Visit us at www zebra com Our Mailing Addresses Zebra Technologies 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Fax 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Fax 44 0 1494 450103 Support vi You can contact Zebra support at Web address www zebra com SS service_support htm Important The Web address is case sensitive The SS must be all caps US Phone Number 1 847 913 2259 UK International Phone Number 44 0 1494 768289 Zebra XillPlus Users Guide About this Document Preface About this Document The Zebra XillIPlus Users Guide contains these chapters and appendices Ch Title No Warranty Information Content Warranty information on Zebra printers related hardware and supplies 1 Introduction Unpack and inspect your printer 2 Printer Setup and Calibration Set up your printer in the Tear Off default Mode 3 Labels and Print Modess Identify your labels and choose the print mode that suits your application 4 Data Ports Standard data ports avai
4. 63 64 Appendixes Front Panel Controls Press NEXT SAVE LCD EARLY WARM THG Description Setting Early Warning Press the right or left black oval to display other choices Default Media disabled ribbon disabled maintenance disabled Selections Media disabled media enabled ribbon disabled ribbon enabled maintenance disabled maintenance enabled This parameter enables the printer to provide early warnings when labels or ribbons are running low or when the printhead needs to be cleaned To enable the Early Warning System 1 Press SETUP EXIT 2 Press NEXT SAVE To select the Early Warning setting 3 Scroll back until Media Enabled is listed on the LCD 4 Press NEXT SAVE to access the media settings 5 Use the right or left black oval to select the setting 6 Press SETUP EXIT and NEXT SAVE to save the setting 7 Repeat this process to set the early warning for ribbon or maintenance printhead cleaning Note When setting the early warning for maintenance an additional setting appears after the media setting that prompts the LCD to ask HEAD CLEAN 1 Use the right black oval to select YES 2 Press SETUP EXIT 3 Press NEXT SAVE Zebra XilllPlus Users Guide Press LCD Appendixes a Front Panel Controls Description When the printer detects it is running low with less than 15 of the remaining labels or ribbons WARHIHG MEDIA LOW or WARMING RIBBOM LOW appear
5. Yes 300 dots inch 12 dots mm 0 0033 in x 0 0039 in 0 84 mm x 0 100 mm 0 023 in 0 035 in 0 6 mm 0 9 mm 4 09 in 104 mm 2 4 3 through 8 39 in 991 mm E 100 in 3810 mm 3 9 mil to 39 mil 3 33 mil to 33 mil Yes 600 dots inch 24 dots mm 0 0016 in x 0 0016 in 0 042 mm x 0 042 mm 0 023 in 0 035 in 0 6 mm 0 9 mm 3 2 in 81 mm 1 5 2 through 4 39 in 991 mm E 39 in 991 mm 1 6 mil to 16 mil 1 6 mil to 16 mil Yes Zebra XilllPlus Users Guide 90X111P us and 96X1I11 Plus Specification Printhead resolution Dot size width x length First dot location measured from inside media edge Maximum print width Selectable Print Speeds inches per second Maximum print length Bar code modulus X dimension Thin film printhead with Element Energy Equalizer EJ Zebra XilllPlus Users Guide 90X1I11 Plus 300 dots inch 12 dots mm 0 0033 in x 0 0039 in 0 084 mm x 0 100 mm 0 023 in 0 035 in 0 6 mm 0 89 mm 3 4 in 86 mm 24 3 4 5 6 7 8 39 in 991 mm E 100 in 2540 mm gi 3 9 mil to 39 mil 3 33 mil to 33 mil gt Yes Appendixes a Specifications and Care 96 XAI Plus 600 dots inch 24 dots mm 0 0016 in x 0 0016 in 0 042 mm x 0 042 mm 0 023 in 0 035 in 0 6 mm 0 89 mm 3 29 in 81 mm 1 5 2 3 4 39 in 991 mm E 39 in 991 mm 1 6 mil to 16 mil 1 6
6. Zebra Technologies 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and industrial use If no unauthorized changed is made in the equipment and if the equipment is properly maintained and operated ALSTES Zebra XilllPlus Users Guide a Declaration of Conformity Zebra XilllPlus Users Guide ty Information Effective December 30 2002 All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship Printers and Related Hardware Products Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed or replaced by the user Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective
7. 1 Open the printhead 2 Slide the media guide as far from the printer frame as possible 3 How do you want to feed fanfold labels e From the bottom slot in the printer body The callouts in the illustration and table that follow show the printer and fanfold labels loaded through the bottom slot e From the rear slot in the printer body The callouts in the illustration and table that follow show the printer and fanfold labels loaded through the rear slot 34 Zebra XilllPlus Users Guide Labels and Print Modes IN Print Mode Choices Callout Description 1 Printhead lever 2 Media guide 3 Fanfold labels Cutter option e If you do not have a cutter go to Step 4 on page 35 e If you do have a cutter feed the fanfold labels through the cutter A Caution The cutter blade is sharp Do not touch the blade with your fingers 4 Slide in the media guide so it just touches but does not restrict the edge of the labels 5 Close the printhead lever Ribbon Removal When the ribbon has run out or must be changed remove the used ribbon from the take up spindle e If the ribbon has run out follow the instructions below e If the ribbon has not run out open the printhead and tear or cut the ribbon as close to the ribbon take up spindle as possible Follow the instructions below Note Do not cut through the ribbon on the take up spindle Using the release knob allows you to slide the ribbon off the spindle C
8. 7890123456 78901 1234567890 1234567890 123496 2 23 11234567 e While the printer is paused pressing CANCEL alters the self test When PAUSE is pressed 15 labels print at 6 in or 152 mm per second 4 in or 102 mm per second for the 96X7IIIPlus e While the printer is paused pressing CANCEL again alters the self test a second time When PAUSE is pressed 50 labels print at 2 4 in 61 mm per second For the 96XillI Plus printing at 1 in 25 4 mm per second e While the printer is paused pressing CANCEL again alters the self test a third time When PAUSE is pressed 50 labels print at 6 in 152 mm per second For the 96X7IIIPlus printing at 4 in 102 mm per second e While the printer is paused pressing CANCEL again alters the self test a fourth time When PAUSE is pressed 15 labels print at the printer s maximum speed e To exit this self test at any time press and hold CANCEL 134 Zebra XilllPlus Users Guide Appendixes a Troubleshooting FEED Self Test This test helps you choose the best darkness setting for your printer To perform a FEED self test complete these steps 1 Turn off the printer 2 Press and hold FEED while turning the power On I Hold FEED until the Data light turns off This self test prints out a series of labels like the one below at various darkness settings higher and lower than the darkness value shown on the configuration label
9. BACKFEED 000 ues TOP 0000 LEFT POSITION Dd EE AD TEST COUNT 211 APPLICATOR PORT START PRINT SIG OFF PULSE MODE FEED MODE RESYNCH MODE DISABLED REPRINT MODE 047 WEB S 079 MEDIA S 072 RIBBON S Occ MARK S QON ccoo MARK MED S 003 MEDIA LI 000 RIBBON_LED 000 K LEI 10 LCD ADJUST DPSWFXM MODES ENABLED eit areas Seana aaa MODES DISABLED 1024 127MM FULL RESOLUTION v42 11 0 de FIRMWARE 12 0 HARDWARE ID CUSTOMIZED CONFIGURATION MEE R RAM Llica ONBOARD FLASH NONE oa wa cee FORMAT CONVERT 007 POWER SUPPLY P31 INTERFACE 004 DISPLAY P32 INTERFACE nana TWINAX COAX ID FW VERSION DLE DISPL 00 0000 cacon RTC DATE lora a RTC TIME DYNAMIC to its IP RESOLUTION E ia nate st P PROTOCOL 610 003 004 095 IP_ADDRES 255 255 255 000 SUBNET MASK 010 003 004 001 DEFAULT GATEWAY i Important Your label may look different from the sample a e The configuration label is a record of your printer settings e Keep the configuration label for baseline information on your printer when troubleshooting printing problems 7 Did the label print e Yes a configuration label printed Connect the printer to your computer system Communication can be handled in many different ways More information about the standard interfaces is available in Standard Ports on page 38 Zebra XilllP lus Users Guide 19 Printer Setup and Calibration Befo
10. Callout Description 1 Ribbon supply spindle 2 Ribbon guide roller 14 Zebra XilllPlus Users Guide Printer Setup and Calibration Al Before You Begin Callout Description 3 Top roller 4 Ribbon takeup spindle 2 Pull the ribbon leader up over the top roller above the printhead The callouts in the illustration and the table that follows show you the ribbon path Callout Description 1 Ribbon leader 2 Top roller 3 Printhead Zebra XillPlus Users Guide 15 Printer Setup and Calibration Before You Begin 3 Bring the leader and ribbon under the ribbon takeup spindle Wrap the leader and ribbon around the spindle Turn the spindle several times until the ribbon stays on the spindle The callouts in the illustration below and the table that follows show the ribbon leader on the takeup spindle Callout Description 1 Ribbon leader 2 Takeup spindle 16 Zebra XilllPlus Users Guide Printer Setup and Calibration ll Before You Begin 4 Close the printhead The callouts in the illustration below and the table that follows show ribbon and labels loaded in the printer Callout Description 1 Printhead lever in closed position 2 Ribbon 3 Labels Zebra XillPlus Users Guide 17 Printer Setup and Calibration Before You Begin A To print a configuration label complete these steps 1 Connect the power cord to the printer The power connection is at the back of the printer
11. Caution For personal and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must utilize and IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration 2 To confirm the power connection turn the printer On I 3 If PRINTER READY displays on the front panel LCD go to the next step HPEINTER READY does not display go to Troubleshooting on page 120 4 Turn the printer Off O Press and hold CANCEL while turning the printer On 1 6 After the DATA light turns off approximately five seconds release CANCEL o Zebra XilllPlus Users Guide Printer Setup and Calibration ie Before You Begin The configuration label prints PRINTER CONFIGURATION Zebra Technologie ZTC 9OXiITI Pius 300dpi DARKNESS PRINT SPEED 39 0IN 988MM MAXIMUM LENGTH MEDIA DISABLED EARLY WARNING IN Pi cisvaesayaresain EARLY WARNING NOT CONNECTED gt USB COMM PARALLEL PARALLEL COMM RS232 SERIAL COMM 9600 BAUD 8 BITS DATA BITS ONE 222 2205000 3 5 0 88 5 XON XOFF HOST HANDSHAKE ONE PEREN PROTOCOL anima NETWORK ID RORMAL MEDE COMMUNICATIONS lt gt 7EH CONTROL PREFIX lt SEH FORMAT PREFIX lt gt 20H DERINITER CHAR aaa ZPL MOD CALIBRATION a s MEDIA POWER UP CALIBRATION HEAD CLOSE DEFAULT
12. Head Open Cause Solution The printhead is not fully closed Close the printhead Error Condition Head Element Bad Important Does not apply to the 110XiIIIPlus printers Cause Solution One or more of the printhead elements If the failed elements affect your printing has failed the printhead element test application replace the printhead To override this error disable the head test count feature on the front panel by defaulting the value to 0000 See Front Panel Controls on page 54 Warning Ribbon In Cause Solution The ribbon is loaded e Remove the ribbon and set the printer to Direct Thermal Mode e Ensure that the printer driver and or software settings are correctly set if applicable 124 Zebra XilllPlus Users Guide Appendixes a Troubleshooting Warning Head Too Hot A Caution The printhead is hot and can cause severe burns Allow the printhead to cool Cause Solution Printing automatically resumes when the printhead elements cool to an acceptable The printhead is over temperature operating temperature Warning Clean Head Now Cause Solution The printhead requires cleaning See To clean the printhead complete these steps on page 114 and clean the printhead Note If the warning does not go away after the printhead is cleaned open the printhead and then close it Zebra XilllPlus Users Guide 125 Appendixes Troubleshooting Warning Head Cold A Caution An
13. 170X111P us and 220 X1111P us Dimensions 140X1111P us 170X111P us 220X111 Plus Height 15 5 in 15 5 in 15 5 in Width Depth 393 7 mm 393 7 mm 393 7 mm 11 5 in 13 15 in i365 i 283 2 mm 334 4 mm 397 5 mm 19 5 in 19 5 in 19 5 in 495 3 mm 495 3 mm 495 3 mm Weight without options 55 lb 25 kg 67 lb 30 5 kg 72 Ib 32 7 kg Agen cy approvals for all printers Approvals include Binational UL 60950 3rd edition CSA CAN CSA C22 2 No 60950 00 3rd edition TEC 950 EN60950 EN55022 1998 Class B EN55024 1998 EN61000 3 2 3 Canadian ICES 003 Class B FCC class B Argentina 92 98 Phase 3 Australia AS NZS 3548 R OC CNS 13438 Compliance for all printers Complies with FCC class B and Canadian Doc class A rules Carries the CE mark of compliance Zebra XilllPlus Users Guide 95 Appendixes Specifications and Care Electrical Specifications Power General Power consumption printing PAUSE test at slowest speed Printer idle Power General Power consumption printing PAUSE test at slowest speed Printer idle 96 90X111P us 96X111 Plus 140X111P us 170XAIIPlus 110X1111P us 90 264 VAC 48 62 Hz 180 W 20 W 220 XATI Plus 90 264 VAC 48 62 Hz 269 W 20 W Zebra XilllPlus Users Guide Appendixes g Specifications and Care Temperature for Printer Operation and Storage Environment Mode Temperature Operation Thermal Trans
14. Real time clock Date This parameter allows you to set the date following the convention selected in IOLE DISPLAY J E D m NEXT SAVE 1 Press the left black oval to move to the next digit position 2 Press the right black oval to increase the value of the digit RTC Real time clock Time This parameter allows you to set the time following the convention NexT SAVE PIE TIME selected in IDLE DISPLAY 1 Press the left black oval to move to the next digit position 2 Press the right black oval to increase the value of the digit Zebra XilllPlus Users Guide Appendixes a Front Panel Controls ZebraNet PrintServer II Option Display These menu options displays only if you have a ZebraN et PrintServer II installed Press LCD Explanation IP Resolution Press the right or left black oval to display other choices Necsave IP RESOLUTION Default Dynamic Selections Dynamic permanent Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information see PrintServer IT M Installation and Users Guide IP Protocols Press the right or left black oval to display other choices Default All OTOCOLS Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP If dynamic was chosen in the previous parameter this selection determines the method s by which the PrintServer II receives the IP address from the
15. server For more information see PrintServer I M Installation and Users Guide NEXT SAVE iF IP Resolution Press the right or left black oval to display other choices Default Dynamic NEXT SAVE IF RESOLUTION Selections Dynamic permanent Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information see PrintServer IT M Installation and Users Guide Zebra XilllPlus Users Guide 89 Appendixes Front Panel Controls Press LCD Explanation IP Address 1 Press the left black oval to move to the next digit NEX SAVE IF ADDRESS Position 2 Press the right black oval to increase the value of the digit This parameter allows you to select the IP address 1f permanent was chosen in IF RESOLUTION If dynamic was chosen the user cannot select the address For more information see PrintServer I M Installation and Users Guide Subnet Mask This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through NEXVSAVE SUBNET MASK the default gateway Press the right or left black oval to display other choices Default Permanent user must set Selections Dynamic user may set but server can assign permanent Default Gateway This parameter allows you to select the IP address that the network traffic is q routed through if the destination
16. 114 Intermittent creases on the left and right edges of the labels Cause Solution There is too much toggle pressure on Reduce the toggle pressure See Printhead the printhead Adjustment on page 120 128 Zebra XilllPlus Users Guide Appendixes a Troubleshooting Wrinkled Ribbon Cause Solution The ribbon is not loaded correctly Load the ribbon correctly See To load the ribbon complete these steps on page 14 The darkness setting is incorrect Set the darkness to the lowest possible setting for good print quality Incorrect printhead pressure or Set the pressure to the minimum required balance for good print quality See Printhead Adjustment on page 120 The labels are not feeding correctly Make sure that the media guide and media They are shifting from side to side supply guide touch the edge of the media Adjust the ribbon strip plate Zebra XilllPlus Users Guide 129 Appendixes Troubleshooting Communications A label format was sent to the printer but not recognized The DATA light does not flash Cause Solution e Check the printer driver or software communications settings if applicable e If you are using serial communication check the serial port setting in the front a panel menu See Front Panel Controls on The communication parameters are page 54 incorrect e Make sure you are using the correct communication cable See USB 2 0 Port on page 45 for the requirements e Using the fro
17. Controls Press Eoi Description Delimiter Character 1 Press the left black oval to move to the next digit position NETSE 2 Press the right black oval to increase the value of the digit Default 2C comma Range 00 FF The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL IT Programming Guide Volume I for more information Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly Selecting ZPL Mode Press the right or left black oval to display other choices Default ZPL II NEXT SAVE Selections ZPL II ZPL The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL II This eliminates the need to rewrite any ZPL formats you already have See the ZPL IT Programming Guide for more information on the differences between ZPL and ZPL II Zebra Xilll Plus Users Guide 77 Appendixes Front Panel Controls Press LCD Description Media Power Up Press the right or left black oval to display the choices This sets the action of the labels when the printer is turned on Default Calibration NEXT SAVE HEQTA POWER Pim p Selections Feed Calibration Length and No Motion Calibration Determines the lengt
18. Front Panel Controls on page 54 to set up the printer front panel controls to match the print mode you are using Tear Off Mode See Load the Printer on page 10 to set up roll labels in Tear Off Mode Rewind Mode Rewind Mode allows the labels to be wound on a core after printing Note Rewind Mode cannot be used with the cutter option for any 110X IH Plus To set up Rewind Mode complete these steps 1 Remove the rewind plate from its storage location inside the printer media compartment 26 Zebra XilllPlus Users Guide Labels and Print Modes A Print Mode Choices The callouts in the illustration and the following table identify the parts of the printer and rewind plate Callout Description 1 Rewind plate 2 Lip 3 Adjustable hook plate 4 Slots N Position the rewind plate so the lip on the attached hook plate points down pu Insert the hook plate lip a short distance 1 2 in or 13 mm into the lower opening in the side plate gt Align the upper end of the rewind plate with the matching opening in the side plate a Slide in the rewind plate until it stops against the printer s main frame o Open the printhead N Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Zebra XilllPlus Users Guide 27 Labels and Print Modes Print Mode Choices 8 Load labels as shown in Load the Printer on page 10 9 W
19. Users Guide Table of Contents 2 Printer Setup and Calibration lt lt ooooooooo o 9 Before YOU BEGIN esna cd eateeseue nicer rd veh ea we See ew eee as an wees se 10 Load the PIMC si mapas dd 10 Sensor Adjustment tn ma ie cin nln rs ca 20 3 Labels and Print Modes oooooooooooooooooo 23 Lab l Types oest su dra crasas gush aa eee se 24 Types of Label cc 24 Print Mode CHOICES ri a le eR eeeecane 26 Tear Off MOE essere aetersieaeeee 26 Rewind Made wearer ass rd E apd ae EDA 26 PESLOMMOdS 2 or grn a AAA e da idea 29 Rewind Mode with Cutter Option 202 nannan eee eee 31 Rewind Spindle ws 0x0 e E AA AAA 33 Fantold Label arcas accesos 33 Ribbon ReEMOVAal si 55 aii ee ee die ratr Kaw EO 35 d Data POTS e ssserrrarrins arre 37 Standard PONS sisas hue e ile Bie leia 38 Parallel POr aama AA iii ee a 38 senal PO irradia ai Ree da el ci 40 USB 20 Podio caridad keen bem Owe 45 Dale Gables aussi dea ree 46 5 Memory GATOS sisi reposan 47 POMCIA CA en es rr AAA AAA 48 CompactFlash Card mirare de ae a we eB wt Ap ela de dl ci 50 Appendixes 16 sccesieeiusweee eden ewer ee eee eed ee ws wx 53 Front Panel Gongs mesos 54 Enter Setup Mode xs rra ai a oa 54 Leave Setup Mode soii Aa in 54 Password Protected Parameters 02 220s cece ee eee eee eee 55 Front Panel Lights isaccekted cri a 57 Front Panel LOD osorno deeb eee 59 Specifications and Care ee e ee eee eee eee eee ree A A 92 Standard X
20. address is not part of the local network NEXT SAVE 1 Press the left black oval to move to the next digit position 2 Press the right black oval to increase the value of the digit Zebra XilllPlus Users Guide Appendixes g Press LCD Explanation Selecting the Display Language Press the right or left black oval to display other choices PARGHAGE Default English Selections English Spanish French German Italian Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japanese NEXT SAVE This parameter allows you to change the language used on the LCD You have now completed the entire configuration and calibration sequence Save Changes Press the right or left black oval to ggs display other choices gt gt Default Permanent SETUP EXIT Selections Permanent Permanently saves the changes even when printer power is turned off Temporary Saves the changes until changed again or until power is turned off Cancel Cancels all changes since you entered the setup mode except for darkness and tear off position if they were changed Load defaults Loads factory defaults Note Loading factory defaults requires calibration Load last save Loads the values from the last permanent save Save option selected NEXT SAVE TER READ The configuration and calibration sequence is done The printer is ready for normal printer operation
21. as herein defined the customer will pay all handling and transportation costs Printers All printers excluding printheads are warranted against defect in material or workmanship for twelve 12 months from the purchase date Zebra XilllPlus Users Guide IN Warranty Information Printheads Since printhead wear is part of normal operation the original printhead is covered by a limited warranty as indicated below Warranty period begins on purchase date Printhead Warranty Period Bar code label and receipt printer 6 months printheads Plastic card printer printheads 12 months To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Genuine Zebra Supplies media and or ribbons for warranty qualification However if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the Users Guide has caused defect in the thermal printhead for which a warranty claim is made Related Hardware Items Products are warranted to be free of defects in material and workmanship from the date of purchase accor
22. improperly connected cable can cause this warning The printhead 1s hot and can cause severe burns Allow the printhead to cool Cause Solution Continue printing while the printhead reaches the correct operating temperature If the error remains the environment may be too cold for proper printing Relocate the printer to a warmer area The printhead is under temperature Printhead data cable is not properly Disconnect and reconnect data cable to the connected printhead Ensure that the cable connector is fully inserted into the printhead connector Warning Cutter Jammed Cause Solution Cutter blade is in the media path Turn off the printer power and unplug the printer Inspect the cutter module for debris and clean as needed following the cleaning instructions in To clean the cutter complete these steps on page 117 126 Zebra XilllPlus Users Guide Appendixes a Troubleshooting Out of Memory Cause Solution There is not enough memory to e Shut off the printer to clear memory and perform the function shown on the try to print again second line of the error message e If the error recurs there is insufficient memory for the label length downloaded fonts or graphics and images e Ensure that the device such as Flash memory or PCMCIA card is installed and not write protected or full e Ensure that the data is not directed to a device that is not installed or available Print Quality Problems Genera
23. is not used To set up the printer in Peel Off Mode complete these steps 1 Remove the rewind plate if installed from the front of the printer Store it on the two mounting screws on the inside of the front panel Open the printhead Slide the media guide and media supply guide as far from the printer frame as possible Flip down the media supply guide Start by loading labels as shown in Load the Printer on page 10 When loading labels allow approximately 36 in 915 mm of labels to extend past the tear off peel off bar Remove all labels from this portion to create a leader Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate Wind the label liner around either the 3 in 76 mm core or the rewind spindle and reinstall the hook Flip up the media supply guide Slide in the media guide and media supply guide so they just touch the edge of the labels The labels should lie flat Before closing the printhead make sure e The labels are positioned against the inside guides e The labels are taut and parallel with the pathway when wound onto the rewind spindle or core Zebra XillPlus Users Guide 29 30 Labels and Print Modes Print Mode Choices 10 Close the printhead The liner winds on the rewind spindle or core The callouts in the illustration and table that follow show the printer and labels in Peel off Mode C
24. modes dimensions and directions T Tear Off P Peel Off C Cutter R Rewind C Minimum Zebra XilllPlus Users Guide 103 Appendixes Specifications and Care Preferred M Maximum Specifications 110X111P us 110X111P us 200 300 110XATI Plus 600 Minimum label length Total media width label liner if any Total thickness includes liner if any Cutter maximum full width media thickness Roll media core inside diameter Maximum roll diameter on 3 in 76 mm core Interlabel gap 0 7in 18mm T 0 7 in 18 mm T 0 5 in 13 mm P 0 5 in 13 mm P 1 5in 38mm C 1 5 in 38 mm C 0 25 in 6mm R 0 25 in 6 mm R 0 79 20 mm _ 0 79 20 mm _ 4 5 114 mm 4 5 114 mm 0 003 in 0 003 in 0 076 mm _ 0 076 mm 0 012 0 305 mm 0 012 0 305 mm 0 009 in 0 23 mm 0 009 in 0 23 mm 3 in 76 mm 3 in 76 mm 8 0in 203 mm 8 0 in 203 mm 0 079 in 2 mm _ 0 079 in 2 mm 0 157 in 4 mm 0 157 in 4 mm 0 118 in 3 mm 0 118 in 3 mm 0 7 in 18 mm T 0 5 in 13 mm P 1 5 in 38 mm C 0 25 in 6 mm R 0 79 20 mm 4 5114 mm 0 003 in 0 076 mm 0 012 0 305 mm E Does not apply 3 in 76 mm 8 0 in 203 mm 0 079 in 2 mm 0 157 in 4 mn 0 118 in 3 mm 0 Zebra XilllPlus Users Guide Specifications Maximum internal fanfold media pack size label liner LxWxH Ticket tag
25. power cord specific to the region or country intended for installation This cord must utilize and IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration Zebra Xilll Plus Users Guide 7 Introduction Components This illustration and the callout table that follows it identify the parts of the power cord See Power Cord Specifications on page 110 for certification information Callout Description 1 2 3 AC power plug for your country 3 conductor cable IEC 320 connector Neutral earth live in contact view Zebra XilllPlus Users Guide PTER 2 nter Setup and Calibration This chapter gives you step by step instructions to set up your printer and print a calibration label Contents Before You BOQiN ocooooococcononm ooo 10 Load the Printer oooooooooooooooo 10 Sensor Adjustment o ooooooooooooo 20 Zebra XilllPlus Users Guide Printer Setup and Calibration Before You Begin Before You Begin Review this checklist before you begin loading your Zebra XillIPlus printer UiLabels Do you have the correct labels for your application If you are not sure see Types of Labels on page 24 ORibbon Do you need ribbon Important The label type determines whether ribbon is needed e Direct thermal labels do not need ribbon Do not load ribbon with direct thermal labels e Thermal transfer labels do need ribbon Load the Printer This section giv
26. protocol Status message to host upon request Serialized fields In spec OCR A and OCR B UPC EAN User programmable password Bar Codes Types of bar codes include Bar code ratios 2 1 7 3 5 2 3 1 Codabar supports ratios of 2 1 up to 3 1 CODABLOCK Code 11 Code 39 supports ratios of 2 1 up to 3 1 Code 49 two dimensional bar code Code 93 Code 128 with subsets A B and C and UCC case codes Check digit calculation where applicable Data Matrix EAN 8 EAN 13 EAN extensions ISBT 128 Industrial 2 of 5 Interleaved 2 of 5 supports ratios of 2 1 up to 3 1 Modulus 10 Check Digit LOGMARS Zebra XilllPlus Users Guide 93 Appendixes Specifications and Care e MaxiCode e Micro PDF e MSI e PDF 417 2 dimensional bar code e PLANET code e Plessey e POSTNET e QR Code e RSS code e Standard 2 of 5 e TLC 39 e UPC A UPC E UPC extensions General Specifications The tables below give the general specifications for the printer by model number 90X1111P us 96XM11P us and 110X1111P us Dimensions 9OXAIIPlus 96XMl1P us 110X111P us Height 15 5 in 15 5 in 15 5 in 393 7 mm 393 7 mm 393 7 mm Width 9 15 in 9 15 in 10 37 in 2324mm 2324mm 263 5 mm Depth 19 5 in 19 5 in 19 5 in 495 3 mm 495 3 mm 495 3 mm Weight without options 50 lb 22 7 kg 50 lb 22 7 kg 51 lb 25 kg 94 Zebra XilllPlus Users Guide Appendixes a Specifications and Care 140X1111P us
27. screwdriver slide the upper sensor along the slot to the desired position 5 Tighten the adjustment screw to secure the upper media sensor Zebra Xilll Plus Users Guide 21 Printer Setup and Calibration Before You Begin The callout in the illustration below and the table that follows show the lower media sensor Callout Description 1 Lower media sensor 6 Position the lower media sensor by sliding it in its slot until it is directly under the upper media sensor To adjust the black mark sensor The black mark sensor is in a fixed position and set from the front panel Refer to Front Panel Controls on page 54 for instructions 22 Zebra XilllPlus Users Guide PTER 3 els and Print Modes This chapter tells you about the label and print mode setups you can use Contents Label TYPOS sarsari snan beeen eee RA Print Mode ChoiceS 000eeeuenaaaes Zebra XilllPlus Users Guide 23 Labels and Print Modes Label Types Label Types Set up the printer to match the label ribbon and printer options you have chosen If your label style or your printer options were different from those shown in To load the labels complete these steps on page 11 review the label styles and print modes in this chapter Note A calibration must be performed when the labels and ribbon if used are first installed in the printer or when labels or ribbon are changed The printer default 1s auto calibration Auto calibration
28. sensing notch L x W Ticket tag sensing hole diameter Label registration tolerance vertical Label registration tolerance horizontal 110X1111 P us 200 8 0 x 4 5 x 4 5 20 mm x 114 mm x 114 mm 0 12 in x 0 25 in 3 mm x 6 mm 0 125 in 3 mm 0 06 in 1 5 mm 0 06 in 1 5 mm Black Mark Sensing Only Specifications Mark length 110XATI Plus 200 0 12 3 mm 110 XATI P us 300 8 0 x 5 5 x 4 5 203 mm x 40 mm x 114 mm 0 12 in x 0 25 in 3 mm x 6 mm 0 125 in 3 mm 0 06 in 1 5 mm 0 06 in 1 5 mm 110X1111 P us 300 0 12 3 mm measuring parallel 0 43 11 mm 0 43 11 mm to label tag edge Mark width measuring to perpendicular label tag edge Mark location Mark density in Optical Density Unit ODU 0 43 11 mm Full media width Ml within 0 040 in 1 mm of the inside media edge gt 1 0 0 43 11 mm Full media width E within 0 040 in 1 mm of the inside media edge gt 1 0 Appendixes Specifications and Care 110XATI Plus 600 8 0 x 7 1 x 4 5 203 mm x 180 mm x 114 mm 0 12 in x 0 25 in 3 mm x 6 mm 0 125 in 3 mm 0 06 in 1 5 mm 0 06 in 1 5 mm 110X1111P us 600 0 12 3 mm _ 0 43 11 mm 0 43 11 mm Full media width E within 0 040 in 1 mm of the
29. to charge for such replacement modification or upgrade Any such replacement or modified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE and or Printer Software and Firmware License Agreement E FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and or FIRMWARE and subject to the terms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In
30. 0061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Customer Order 13164L Manufacturer Part 13164LB Rev 4 2003 ZIH Corp
31. 1 0 in 25 4 mm 3 2 in 81 3 mm 140X1111P us 170 XAI Plus and 220 X1111P us Specifications 140 X4ll Plus Printhead 203 dots inch resolution 8 dots mm Ribbon width 1 57 in 40 mm Minimum Ribbon width 5 10 in 130 mm Maximum Standard length 984 ft 300 m with 2 1 label to ribbon ratio 170XAll Plus 300 dots inch 12 dots mm 2 0 in 51 mm 6 7 in 170 mm 984 ft 300 m 220XAll Plus 203 dots inch 8 dots mm 4 25 in 108 mm 8 60 in 220 mm 984 ft 300 m Zebra XilllPlus Users Guide Appendixes a Specifications and Care Specifications 140 XAll Plus 170XAll Plus 220XAll Plus Standard length 1476 ft 450 m 1476 ft 450 m 1476 ft 450 m with 3 1 label to ribbon ratio Ribbon core 1 0 in 25 4 mm 1 0 in 25 4 mm 1 0 in 25 4 mm inside diameter Maximumribbon 3 2 in 81 3 mm 3 2 in 81 3 mm 3 2 in 81 3 mm roll outside diameter Label Specifications XilllPlus printers need the correct size and type of labels for best performance The tables that follow give you the specifications you need 110 XAll P us Printers Important Media registration and minimum label length are affected by label type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends qualifying any application with thorough testing Label Specification Key This table contains the key for the label
32. Count 1 Press the left black oval to move to the next digit position 2 Press the right black oval to increase the value of the digit Default 0000 disables the test Range 0000 9999 The printer periodically performs a test of the printhead functionality called a printhead test or head test This parameter establishes how many labels are printed between these internal tests Zebra XilllPlus Users Guide Appendixes a Front Panel Controls Press LCD Description Setting the Head Resistor Value Caution Do not set the value higher than that shown on the printhead Setting a higher value may damage the printhead 1 Press the left black oval to move to the next digit NEXT SAVE p position 2 Press the right black oval to increase the value of the digit Caution This parameter should be changed only by qualified service personnel Initial Value Factory set to match the printhead shipped with your printer Default Value 0500 Range 0500 1175 This value has been preset at the factory to match the resistance value of the printhead It does not need to be changed unless the printhead is replaced or the main logic board is replaced Before replacing a printhead look on the printhead for the label that shows the resistance value ohm value Zebra XilllPlus Users Guide 81 Appendixes Front Panel Controls Press Eo Description Setting the Verifier Port Press the right or lef
33. D CLOSE BACKFEED LABEL TOP LEFT POSITION HEAD TEST COUNT HEAD RESISTOR VERIFIER PORT APPLICATOR PORT START PRINT SIG RESYNCH MODE REPRINT MODE WEB S MEDIA S RIBBON S MARK S MARK MED S MEDIA LED RIBBON LED MARK LED LCD ADJUST MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE HARDWARE ID CONF IGURAT ION RAM ONBOARD FLASH FORMAT CONVERT P31 INTERFACE P32 INTERFACE TWINAX COAX ID IDLE DISPLAY RTC DATE RTC TIME IP RESOLUTION IP PROTOCOL IP_ADDRESS SUBNET MASK DEFAULT GATEWAY Appendixes Troubleshooting The printer configuration can be changed by performing a calibration procedure See To print a configuration label complete these steps on page 18 for further information about the configuration procedure Zebra XilllPlus Users Guide 133 Appendixes Troubleshooting PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies See the sample printout below To perform a PAUSE self test complete these steps 1 Turn off the printer 2 Press and hold PAUSE while turning the power On I Hold PAUSE until the Data light turns off e The initial self test prints 15 labels at 2 4 in 61 mm per second 1 in or 25 4 mm per second for the 96XiII Plus then automatically pauses the printer When PAUSE is pressed an additional 15 labels print The labels are like the one shown below
34. D RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable MN Printer Software and Firmware License Agreement 7 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWARE any part thereof or any process or service that 1s the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS 1 to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country 11 to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or 111 to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export priv
35. EGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 10 LIMITATIONS AND RELEASE OF LIABILITY 11 To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries The emulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification If the emulation library is sold separately by an authorized party other than ZEBRA RESELLER A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and or FIRMWARE with its application so long as the SOFTWARE and or FIRMWARE is used with a ZEBRA printer or is sold bundled with a printer to an end user by a RESELLER and if claims are made by the RESELLER that the emulation library performs as a 100 emulation solution ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER Furthermore ZEBRA is not liable for any damages directly or indirectly rela
36. TUP EXIT enters or leaves menu from the PRINTER READY display 7 Power light is green when power cord is connected and printer is turned On I 8 Take Label light flashes to remind you to take a label when the Peel option is used 9 Error light shows error condition Additional lights show where the error is happening 10 Check Ribbon shows ribbon supply problem 11 Paper Out shows label supply problem 12 Pause light shows when PAUSE is pressed and printer is stopped 13 PAUSE pressed once stops printer pressed again restarts printer 14 FEED pressed once feeds a label without printing 15 Data light flashes to show information going to printer 16 CANCEL stops current print job 17 CALIBRATE when used with PAUSE calibrates the printer Zebra XilllPlus Users Guide Introduction H Components Components This illustration shows the side view of your printer The callouts are identified in the table that follows Important Depending on the printer options you have selected your printer may a look slightly different For more about printer options go to www zebra com Zebra XilllPlus Users Guide 5 Introduction Components Callout Description 1 2 o oo N DF OO Ff 11 12 13 14 Printhead lever Ribbon take up spindle Ribbon supply spindle Media supply guide Media supply hanger Rewind spindle Optional Spindle hook Tear off bar Platen roller Snap plate Lower roller Media guide Dancer roller
37. Zebra XilllP lus Printers Users Guide Copyright 2003 ZIH Corp This copyrighted guide and the label printers described herein are owned by Zebra Technologies All rights are reserved Unauthorized reproduction of the guide or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability IBM is a registered trademark of IBM Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated Zebra Stripe ZPL ZebraNet ZebraLink and ZPL II are registered trademarks of Zebra Technologies All other brand names product names or trademarks belong to their respective holders tary Statement This guide contains proprietary information of Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies All specifications and signs are subject to change without notice FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules T
38. abels under the media guide roller and under the printhead 6 Adjust the media supply guide so it is just touching the edge of the label The labels should lie flat as shown in the illustration 12 Zebra XilllPlus Users Guide Printer Setup and Calibration Bl Before You Begin 7 Are you using direct thermal labels e If yes close the printhead and go to To print a configuration label complete these steps on page 18 e Tfno go to To make a ribbon leader complete these steps on page 13 Important The label type determines whether ribbon is needed e Direct thermal labels do not need ribbon Do not load ribbon with direct thermal labels e Thermal transfer labels do need ribbon To make a ribbon leader complete these steps 1 Unroll about 6 150 mm of ribbon from the roll 2 Tear off a strip of labels and liner about 6 150 mm long from the label roll 3 Peel off a label from the liner and apply half of the label to the end of the liner and half to the end of the ribbon Zebra XilllP lus Users Guide 13 Printer Setup and Calibration Before You Begin This acts as a ribbon leader To load the ribbon complete these steps 1 Put the roll of ribbon on the ribbon spindle and push the core as far as it will go until it is against the stop on the ribbon supply spindle The callouts in the illustration below and the table that follows show the printer components used when loading the ribbon
39. ack oval to decrease print speed Default 2 ips Range 2 ips to 12 ips depends on specific printer Slower print speeds typically yield better print quality Print speed changes take effect upon exiting the menu mode NEXT SAVE TERR OFF Adjusting the Tear Off Position Each press of the black oval adjusts the tear off position by four dot rows e Press the right black oval to increase value e Press the left black oval to decrease value Default 0 Range 120 to 120 This parameter establishes the position of the labels over the tear off peel off bar after printing NEXT SAVE PRIMT MODE Selecting Print Mode Press either black oval to display choices Default Tear off Selections Tear off peel off cutter rewind applicator Print mode settings tell the printer the method of label delivery you wish to use Be sure to select a print mode that your hardware configuration supports as some of the selections displayed are for optional printer features 60 Zebra XilllPlus Users Guide Press NEXT SAVE LCD MEDIA TYFE Appendixes a Front Panel Controls Description Setting Media Type Press either black oval to display choices Default Continuous Selections Continuous non continuous This parameter tells the printer the type of media you are using Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you a
40. addition ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and or FIRMWARE is prohibited In the event that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and or FIRMWARE and destroy all copies of the SOFTWARE and or FIRMWARE and all of its component parts COPYRIGHT All title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTE
41. aim made by you Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guaranty warranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid Zebra Technologies LLC Y lt VA 333 Corporate Woods Parkway N Zebra Vernon Hills IL 60061 3109 U S A Phone 1 847 634 6700 or 1 800 423 0442 Fax 1 847 913 8766 www zebra com Zebra XilllPlus Users Guide le of Contents Proprietary Statement Declaration of Conformity Warranty Information PICASSO daria ESE AAA AAA DAA ANAIS v ContaciS cerae mein da E eee vi PELTED fms ae a title del ca De ito vi About this Document scr ue ees vii Document CONVENNONS casi ea dee bt alee hae ai ee wee viii Related DOC MEN S aesroro parador dada needa esa X Bliss o AA 1 Unpack and Inspect the Printer s soii a ges rm i a ne oa ea ap 2 Inspect the Printer scsi dar 2 Printe OVEMIEW caros aaa eos es bue 3 COMPONEN acarrea ai 5 Printer OPIONS sara esse 6 Standard InterfaceSs sicr ecu al a 7 Optional VATS AG Si nn et it a Sl al a au in can dg hia 7 POWE GON wns voi ir cee eae Ee eRe awe ae 7 Zebra XilllPlus
42. air by Zebra This excludes printheads which are warranted separately This warranty does not cover normal wear and tear This warranty becomes void if the item is modified improperly installed or used or damaged by accident neglect or abuse Warranty Exclusions amp Conditions Statement The warranties given above are the only warranties given to you No other warranties express or implied are given Zebra does not make any implied warranty of merchantability or fitness for a particular purpose in connection with its sale of products or services While Zebra s desire is to be responsive to your specific needs Zebra XilllPlus Users Guide a Warranty Information and questions Zebra does not assume responsibility for any specific application to which any Products are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra Products are based on tests believed to be reliable but do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective Zebra does not assume responsibility for delays in replacement or repair of products Zebra shall not under any circumstances whatsoever be liable to you or any other party for loss or profits lost data diminution of goodwill or any other special or consequential damages whatsoever with respect to any warranty cl
43. alibration procedure in label being used CANCEL Self Test on page 132 The printer is configured for Set the media type to non continuous media continuous media The driver or software configurationis Driver or software settings produce ZPL not set correctly commands that can overwrite the printer configuration Check the driver or software media related setting Printer Diagnostics Self tests give information about the condition of the printer The most commonly used are the Power On and the CANCEL self test Power On Self Test The Power On Self Test POST is performed automatically each time the printer is turned on During either test sequence the front panel LEDs light up and the LCD monitors the progress of the POST If the printer fails any of these tests FAILED shows on the LCD If this occurs notify an authorized Zebra reseller Zebra XilllPlus Users Guide 131 Appendixes Troubleshooting Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test is enabled by pressing a specific front panel key or combination of keys while turning the POWER On I Keep the key s depressed until the DATA light turns off When the POST is complete the selected self test starts automatically Note When performing a self test do not send a label format to the printer For remote hosts disconnect
44. all data interface cables from the printer For printers in Peel Off Mode remove the labels as they come out of the printer Caution Be sure that the print width is set to match the label width you are using before running any self tests If the labels are not wide enough the test may print on the platen roller and damage it CANCEL Self Test The CANCEL self test prints a configuration label The configuration label tells you the current settings for the printer To perform the CANCEL Self Test complete these steps 1 Turn the printer Off O 2 Press and hold CANCEL while turning the powerOn I Hold CANCEL until the DATA light turns off 132 Zebra XilllPlus Users Guide A configuration label prints PRINTER CONFIGURATION Zebra Technologies ZTC 90XiIII Plus 300dpi THERMAL TRANS 086 08 12 MM Pl roo os 39 0IN 988MM MEDIA DISABLED MAINT OFF NOT CONNECTED PARALLEL OFF PULSE HODE NONE x 007 POWER SUPPLY 004 DISPLAY FW VERSION 00700700 18 19 010 003 004 095 255 255 255 000 010 003 004 001 DARKNESS PRINT SPEED TEAR_OFF PRINT MODE MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH EARLY WARNING EARLY WARNING USB COMM PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEA
45. allout Description 1 2 o oo N DB Oo A Printhead lever Media guide Media supply guide Labels Rewind spindle Guide plate Spindle hook Label backing Tear off bar Label Zebra XilllPlus Users Guide Labels and Print Modes H Print Mode Choices Rewind Mode with Cutter Option Printers with the Cutter option can use the Rewind Mode if you wish to print and save a roll of labels A cutter as its name suggests is a rotating knife with a self sharpening blade The cutter is attached to the front of the printer See www zebra com for more information about the cutter option Note The 110XiIIIPlus printers do not combine the rewind option with the cutter option To set up the Rewind Mode for printers with the cutter option complete these steps 1 Turn the printer on I The printer feeds out and cuts one label 2 Select Rewind Mode from the front panel menu 3 Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment 4 Invert the rewind plate so that the lip on the attached hook plate points down 5 Insert the hook plate lip a short distance 1 2 in or 13 mm into the lower opening in the side plate Slide in the rewind plate until it stops against the printer s main frame 6 Insert the two small tabs on the rewind plate into the corresponding slots in the cutter support bracket The rewind plate should spring into the proper position 7 Op
46. assembly Selected models only Ribbon dancer roller assembly Selected models only Printer Options Your printer can have options including e Rewind Spindle e Peel Take Label Sensors e Cutter These options change the way your ribbon and labels are loaded For more information see Labels and Print Modes on page 23 Zebra XilllPlus Users Guide Introduction ll Components Standard Interfaces Standard communication interfaces are e RS 232 serial data port e Bi directional parallel port e USB 2 0 port USB 1 0 and 1 1 compatible For more information on the standard communication interfaces see Standard Ports on page 38 Optional Interfaces The optional interfaces are e ZebraNet PrintServer II which enables the printer to be connected to 10Base T Ethernet networks e Wireless Card Socket for wireless communication with the printer e RS 422 485 port with multidrop capability e IBM Twinax or IBM Coax option is available for those applications that require them For optional interfaces like the PrintServer II see the documentation that comes with the interface Power Cord Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see the power cord illustration for the correct cord configuration A Caution For personal and equipment safety always use an approved three conductor
47. ation Note The communications test label is upside down when printed AFSAF0394 25 AA SE 46 53 SE 46 4F 33 39 34 2C 32 35 SE 41 41 18 10AFDC 0000 4E 2C 31 38 2C 31 38 5E 46 44 28 30 320 30 30 999 9999GAFS 29 39 39 39 2D 39 39 39 39 5E 46 53 D BA AFOO 50 AAN 18 SE 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2c lOSFDCENTER STA 31 30 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Additional Printer Diagnostics Additional diagnostic tests are available for this printer See the Maintenance Manual for information about these additional tests 136 Zebra XilllPlus Users Guide A about this document vii adjustments printhead pressure 121 upper media sensor 21 applicator port setting 83 backfeed setting 79 bar codes specifications 93 baud setting 72 black mark sensor positioning 22 C calibration 9 CANCEL Self Test 132 cleaning exterior 113 interior 113 printhead and platen roller 113 schedule 112 sensors 114 snap plate 116 communications troubleshooting 130 131 communications diagnostics test 136 communications setting 75 CompactFlash Card Installation 50 Zebra XilllPlus Users Guide configuration calibration sequence 59 91 password protected parameters 55 setup mode 54 contacts vi continuous media 25 control prefix setting 76 D damage reporting 2 darkness setting 59 data bits setting 72 default gateway setting 90 delimiter character se
48. ding to this chart Product Warranty Period Accessories 1 month Batteries 3 months Cables 1 month Chargers Power 1 year Supplies Hardware Keys 1 year Keyboard Display Units 6 months Parts 3 months Zebra XilllPlus Users Guide Warranty Information E Product Warranty Period Pocket Eye 1 year Software 1 month ZebraNet Print Servers 3 years Defective product must be returned to Zebra for evaluation In the event of notification of defect within the warranty period Zebra will replace the defective item provided there had not been damage resulting from user abuse modification improper installation or use or damage in shipping or by accident or neglect Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This is provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable Repair Services Zebra repairs are warranted against defects in material and workmanship for 90 days from the date of rep
49. displays messages when there is an error condition The error messages are listed below with the most likely causes and their solution Error Condition Ribbon Out Cause Solution Thermal Transfer Mode ribbon is not Load the ribbon correctly following loaded or is loaded incorrectly directions in To load the ribbon complete these steps on page 14 Thermal Transfer Mode ribbon is Adjust the media and ribbon sensor loaded but the ribbon sensor is not calibration sensing the ribbon Direct Thermal Mode Make sure ribbon is not loaded and printer is in Direct Thermal Print Mode Make sure the printer driver and software settings are compatible with Direct Thermal Print Mode Error Condition Paper Out Cause Solution Labels are not loaded or are loaded Load the labels correctly incorrectly Media Sensor is not adjusted Check the position of the media sensors and correctly adjust if necessary Printer is set for non continuous labels Make sure the labels and the Media Type but continuous labels are loaded settings match e Make sure the printer driver or software settings match the label and Media Type settings e Calibrate the printer Zebra XilllPlus Users Guide 123 Appendixes Troubleshooting Cause Solution Media Sensor does not match labels Using the front panel controls check the sensor type to ensure that the correct one is used for the labels loaded e Calibrate the printer Error Condition
50. e 4 Labels Zebra XilllPlus Users Guide Labels and Print Modes IN Print Mode Choices Callout Description 5 Rewind spindle Guide plate 7 Spindle hook 8 Rewind plate 9 Cutter Rewind Spindle Rewind Mode and Peel Off Mode use the rewind spindle Label liner must be removed every time you change labels for the printer to work correctly Important It is not necessary to turn off the power to remove liner from the rewind spindle If power is turned off all label formats and images as well as any temporarily saved parameter settings stored in the printer s internal memory are lost When power is turned back on these items must be reloaded To remove label liner from the rewind spindle complete these steps Note If the labels have not run out you must cut the label liner at the spindle 1 Unwind approximately 36 in 915 mm of liner from the rewind spindle Cut it off at the spindle 2 Pull out the hook Slide the liner off of the rewind spindle and discard Wind the labels around the rewind spindle once or twice then reinstall the hook Ea 4 Continue winding to remove any slack in the labels Fanfold Labels Fanfold labels feed through either the bottom or rear access slot from outside the printer The media hanger or media supply spindle are not used with fanfold labels Zebra XilllPlus Users Guide 33 Labels and Print Modes Print Mode Choices To load fanfold labels complete these steps
51. e communications port that matches the one being used by the host computer NEXT SAVE SERTAL COMM Setting Serial Communications Press the right or left black oval to display other choices Default RS 232 Selections RS 232 RS 422 485 RS 485 multidrop Select the communications port that matches the one being used by the host computer Zebra XilllPlus Users Guide 71 Appendixes Front Panel Controls Press NEXT SAVE LCD BAUD Description Setting Baud Press the right or left black oval to display other choices Default 9600 Selections 110 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer NEXT SAVE DATA BITS Setting Data Bits Press the right or left black oval to display other choices Default 8 bits Selections 7 bits 8 bits The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Note Must be set to 8 data bits to match Code Page 850 NEXT SAVE PARITY Setting Parity Press the right or left black oval to display other choices Default None Selections None Even Odd The parity of the pri
52. e right black oval to select B memory PCMCIA card or press the left black oval to select the A memory internal CompactFlash The front panel LCD asks ARE VOU SURE 3 Press the right black oval YES to begin initialization or 4 Press the left black oval H to cancel the request and return to IMITIALIZE CARO prompt FORMATTING CARD displays When formatting is complete FORMAT CARD displays Note Depending on the amount of memory in the memory card initialization may take up to three minutes to complete Zebra XilllPlus Users Guide 67 68 Appendixes Front Panel Controls Press NEXT SAVE LCD THIT FLASH MEM Description Initialize Flash Memory Caution Perform this operation only when it is necessary to erase all previously stored information from Flash memory 1 To bypass this function press NEXT SAVE 2 Press the right black oval to select YES If your printer is set to require a password you are now prompted to enter it 3 Enter the password and then press NEXT SAVE The LCD asks IHITIALIZE FLASH 4 Press the right black oval YES 5 The LCD asks ARE YOU SURE 6 Press the right black oval YES to begin initialization or 7 Press the left black oval H to cancel the request and return to the INITIALIZE FLASH prompt Zebra XilllPlus Users Guide Appendixes a Front Panel Controls Press LCD Description Sensor Profile 1 Press NEXT SAVE to ski
53. e the labels and ribbon 1f loaded Moisten an applicator tip with solvent and wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow a few seconds for the solvent to evaporate Rotate the platen roller and clean thoroughly with solvent and an applicator Brush or vacuum any accumulated paper lint and dust away from the rollers Reload ribbon and close the printhead Note If print quality has not improved after performing this procedure try cleaning the printhead with Save a Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller or distributor for more information Sensors Brush or vacuum any accumulated paper lint and dust off the sensors at any time the sensors are blocked At minimum clean the sensors the ribbon sensor and optional label available sensor shown below and the media sensors shown in Sensor Adjustment on page 20 according to the schedule in Routine Procedures on page 112 The callouts in this illustration show the sensor components and the printhead and platen roller assembly The table that follows identifies the callouts 114 Zebra XilllPlus Users Guide Appendixes Specifications and Care E e n g A o 7 E 3 M E S 6 LY E A o Pp zx E T UO Black mar
54. eases the selected digit value After entering the password press NEXT SAVE The parameter you wish to change is displayed If the password was entered correctly you can now change the value Zebra XilllPlus Users Guide 55 56 Appendixes Front Panel Controls Default password value The default password value is 1234 The password can be changed using the KP Define Password ZPL II instruction or through ZebraLink WebView ZebraNet PrintServer II required Note Once the password has been entered correctly it does not have to be entered again unless you leave Setup Mode using SETUP EXIT or if you turn the printer Off O and then reenter Setup Mode Disable the password protection feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to via the KP ZPL ZPL II command To reenable the password protection feature send the ZPL ZPL II command KPx where x can be any number one to four digits in length except Zebra XilllPlus Users Guide Front Panel Lights Appendixes a Front Panel Controls Light Status Indicates POWER Off O The printer is off or power is not applied O On D The printer is on TAKE LABEL Off Normal operation de Flashing Peel Off Mode only The label is available E Printing is paused until the label is removed ERROR Off Normal operation no printer e
55. el Port A standard 36 pin parallel connector as shown below is available at the back of the printer for connection to the data source Port selection for status information is determined by the channel sending the request The parallel port can be set for bidirectional or unidirectional communication The default setting is bidirectional 38 Zebra XilllPlus Users Guide Data Ports Standard Ports E The following table shows the pin configuration and function of a standard computer to printer parallel cable 36 Pin Connectors 16 amp 17 18 19 30 31 32 33 amp 34 35 36 Description nStrobe HostClk Data Bits 1 8 nACK PtrClk Busy PtrBusy PError ACKDataReq Select Xflag nAutoFd HostBusy Not used Ground 5 V 750 mA The maximum current draw may be limited by option configuration Ground ninit nFault NDataAvail Not used 5 V through a 1 8 KQ Resistor NSelectin 1284 active Zebra XilllPlus Users Guide 39 Data Ports Standard Ports Serial Port 40 Communication using the serial data port of the printer requires choosing the number of data and stop bits parity and handshaking Default settings are 9600 baud 8 data bits 1 stop bit no parity and XON XOFF Parity applies only to data transmitted by the printer because the parity of received data is ignored The values selected must be the same as those used by the host equipment connected to the printer Connect the seria
56. el is removed or cut The remaining 60 takes place before the next label prints A value of BEFORE means that all backfeed takes place before the next label prints Adjusting Label Top Position The displayed value represents dots e To increase the value press the right black oval NEXT SAVE e To decrease the value press the left black oval Default 0 Range 120 to 120 dot rows The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the position up the label toward the printhead Zebra XilllPlus Users Guide 79 80 Appendixes Front Panel Controls Press NEXT SAVE LCD Description Adjusting Left Position The displayed value represents dots 1 Press the left black oval to move the cursor 2 Press the right black oval to change between and to increase the value of the digit Default 0000 Range 9999 to 9999 3 For a negative value enter the value before changing to the minus sign This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right NEXT SAVE 110X1MIIP us printers do not display this Setting the Head Test
57. en the printhead 8 Slide the media guide and media supply guide as far from the printer frame as possible 9 Flip down the media supply guide 10 Load labels as shown in Load the Printer on page 10 Feed the labels through the cutter mechanism A Caution Cutter blade is sharp Do not touch the blade with your fingers 11 When loading labels allow approximately 36 in 915 mm of labels to extend past the printhead Remove all labels from this portion to create a leader 12 Remove the hook from the rewind spindle Zebra XilllPlus Users Guide 31 Labels and Print Modes Print Mode Choices 13 If you are using a core slide it onto the rewind spindle until it is flush against the guide plate 14 Wind the label liner around either the 3 in 76 mm core or the rewind spindle 15 Reinstall the hook 16 Flip up the media supply guide 17 Slide in the media guide and media supply guide so they just touch but do not restrict the edge of the roll 18 Before closing the printhead make sure e The labels are positioned against the inside guides e The labels are taut and parallel with the pathway when wound onto the rewind spindle or core 19 Close the printhead The labels wind on the rewind spindle or core The callouts in the illustration and table that follows show the printer and labels in Rewind Mode with the cutter option Callout Description 1 Printhead lever 2 Media guide 3 Media supply guid
58. entation e Limitations of Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE or the FIRMWARE except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation e Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE e Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user guide in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support e Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such upgrade and
59. er so that only the liner is between the media sensors NEXT SAVE 3 Leave the printhead open 4 Press the right black oval to continue 1 Press the left black oval to cancel the operation or p do the following ESA RIBBON 2 Remove the ribbon 3 Close the printhead 4 Press the right black oval to continue The printer automatically adjusts the scale gain of 44 the signals it receives from the media and ribbon T sensors On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application H Ls he NEXT SAVE PLEA Zebra XilllPlus Users Guide Press LCD Appendixes a Front Panel Controls Description When RELOAD ALL is displayed 1 Open the printhead and pull the media forward until a label is positioned under the media sensor 2 Reload the ribbon back into to its proper position 3 Close the printhead 4 Press the right black oval to continue NEXT SAVE The printer does a calibration equivalent to pressing CALIBRATE during this process the printer determines the label length The process is now complete To see the new readings on the new scale print a sensor profile NEXT SAVE PARALLEL COMM Setting Parallel Communications Press the right or left black oval to display other choices Default Bidirectional Selections Bidirectional unidirectional or Twinax coax Select th
60. es you a series of instructions to load labels and ribbon if used The instructions that follow are for a standard printer in Tear Off Mode For a printer with special options see Labels and Print Modes on page 23 For advanced application instructions such as how to load different types of labels or how to choose printing modes see Front Panel Controls on page 54 A Caution Be sure the printer is off O if you have connected the power cable 10 Zebra XilllPlus Users Guide Printer Setup and Calibration ie Before You Begin To load the labels complete these steps 1 Open the printhead This illustration calls out the parts of the printer used when loading the labels Callout Description 1 Printhead lever in open position 2 Media Guide 3 Media back plate 4 Optional media spindle media hanger standard 2 Slide the media guide away from the printer frame You may need to loosen the media guide screw 3 Put the roll of labels on the media hanger Optional media spindle is shown 4 Push the label core toward the printer frame The labels must be aligned with the label core Zebra XilllPlus Users Guide 11 Printer Setup and Calibration Before You Begin The illustration below shows labels loaded in the prnter The callouts show the labels and the parts of the printer described in the instructions Callout Description 1 Printhead 2 Media guide roller 3 Labels 5 Feed the l
61. face Connections Note Adapters are available from Zebra Technologies LLC e RS422 RS485 adapter Zebra part number 33130 e RS232 DB9 to DB 25 adapter Zebra part number 33138 Direct connection to a computer The printer is configured as Data Terminal Equipment DTE Note The cable used to connect the printer to a computer must be a null modem crossover cable To connect the printer to any other DTE devices use a null modem cable This illustration shows the internal connections of the printer s RS 232 connector RS 232 Connector DTE Rear Panel Female DB 9 RXD receive data input TXD transmit data output DTR data terminal ready output SG signal ground DSR data set ready input RTS request to send output CTS clear to send input 5 VDC signal source NOTE Pin 1 is unused and unterminated Note Pin 9 is also available as a 5 VDC power source at 750 mA The maximum current draw may be limited by option configuration To enable this capability a jumper on the computer s main logic board needs to be installed on JP1 pins 2 and 3 42 Zebra XilllPlus Users Guide Data Ports A Standard Ports DB 9 to DB 25 connections An interface adapter is required Zebra part number 33138 to connect the printer s DB 9 interface to a DB 25 connector A generic DB 25 adapter may also be used The 5 VDC signal source would not be passed through a generic adapter This illustration show
62. fer 41 to 104 F 5 to 40 C Direct Thermal 32 to 104 F 0 to 40 C Storage Thermal Transfer or 40 to 140 F Direct Thermal 40 to 60 C Relative Humidity for Printer Operation and Storage Environment Relative Humidity Operating 20 to 85 non condensing Storage 5 to 85 non condensing Print Specifications by Model Refer to the key and the tables that follow for printer specifications Model Specifications Key This table contains the key for print specifications for the tables that follow E Non Continuous printing gap notch or hole between labels a Continuous printing no gap notch or hole Ladder rotated orientation lt gt Picket fence nonrotated orientation Zebra XilllPlus Users Guide 97 Appendixes Specifications and Care 110XAll P us 300 110XAll P us 600 110XAII Plus Specification 110XAllP us 200 Printhead 203 dots inch resolution 8 dots mm Dot size width x 0 0049 in x length 0 0049 in 0 125 mm x 0 125 mm First dot location measured from inside media edge Maximum print width Selectable print speeds inches per second Maximum Print length Bar code modulus X dimension Thin film printhead with Element Energy Equalizer E3 98 0 10 in 0 035 in 2 5 mm 0 89 mm 4 09 in 104 mm 2 4 3 through 10 39 in 991 mm E 150 in 3810 mm 4 9 mil to 49 mil 4 9 mil to 49 mil lt gt
63. fter every four rolls of labels inspect the inside of the printer e Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer Printhead and Platen Roller After every roll of ribbon clean the printhead Clean the printhead more often if you see inconsistent print quality such as voids in the bar code or graphics For 200 and 300 dpi printers Clean after every roll 1500 feet or 450 m of thermal transfer ribbon or after every roll 500 feet or 150 m of direct thermal labels or when CLEAN HEAD HOH appears on the LCD For 600 dpi printers Clean after each roll 500 feet or 150 m of labels or when CLERH HEAD HOW appears on the LCD A Caution An improperly seated printhead data cable or power cable could result in the printhead generating excessive heat that could cause harm if it is touched Notes You do not need to turn off the printer before cleaning the printhead If power is turned off all label formats and images as well as any temporarily saved parameter settings stored in the printer s internal memory are lost When power is turned back on these items must be reloaded If power is removed from a 600 dpi printer when cleaning the printhead the CLEAR HERO HE warning shown on the LCD will not disappear Zebra XilllPlus Users Guide 113 Appendixes Specifications and Care To clean the printhead complete these steps 1 2 3 Open the printhead Remov
64. ge Mark location Marks must be located Marks must be located within 0 040 in 1 mm of within 0 040 in 1 mm of the inside media edge the inside media edge Mark density in Optical gt 1 0 gt 1 0 Density Unit ODU 140X1111P us 170XATI Plus and 220 X1111P us Specifications 140X1111P us 170XM11P us 220XAII Plus Minimum label 0 7 in 18 mm T 0 7 in 18 mm T 0 7 in 18 mm T length 0 5 in 13 mm P 0 5 in 13 mm P 0 5 in 13 mm P 1 5 in 38 mm C 1 5 in 38 mm C 1 5 in 38 mm C 0 25 in 6 mm R 0 25in 6mm R 0 25 in 6 mm R Total media width 1 57in 40mm _ 2 00in 51mm _ 4 25 in 108 mm oo if 5 51 in 140 mm 7 1 in 180 mm J 8 80 in 224 mm E any Total thickness 0 003 in 0 003 in 0 003 in includes liner if 0 076 mm 0 076 mm 0 076 mm _ 0 012 in 0 012 in 0 012 in 0 305 mm E 0 305 mm i 0 305 mm fi 108 Zebra XilllPlus Users Guide Specifications 140XM11P us 170XM11 Plus Cutter maximum full width media thickness 0 009 in 0 23 mm 0 007 in 0 18 mm Roll media core inside diameter 3 in 76 mm 3 in 76 mm Maximum roll diameter 8 0 in 203 mm 8 0 in 203 mm 0 079 in 2 mm _ 0 118 in 3 mm MM 0 079 in 2 mm _ 0 118 in 3 mm B Inter label gap Preferred inter label Maximum inter label Maximum inter gap gap 2x label length label gap 2 x for which you have label length for calibrated the printer
65. gs There are two different types of calibration that can be done by the printer Auto calibration is done by the printer feeding media when the printhead has been closed and it is first turned on The printer automatically sets the value it detects for the spaces between labels This type of calibration also happens as part of both the sensor profile and media and ribbon calibration procedures Media and Ribbon Sensor Sensitivity Calibration resets the sensitivity of the sensors to detect correctly the media and ribbon you are using See MEDIA AND RIBBON CALIBRATE on page 70 for instructions Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors When the sensors are at their new sensitivity the printer performs a standard calibration Indications that the sensitivity may need to be reset are e A CHECK RIBBON light on with the ribbon properly installed e Non continuous labels being treated as continuous labels Printer Settings Can Be Changed 122 Printer settings can be controlled by your printer s driver or label preparation software as well as at the front panel of the printer Some examples of ways or places to change the printer settings are e Front panel of the printer as shown in Front Panel Controls on page 54 e Zebra Universal Driver e BAR ONE e PrintServer II Guide Zebra XilllPlus Users Guide Appendixes a Troubleshooting LCD Error Conditions The LCD
66. h of the label Length In Continuous Mode feeds the last stored label length No Motion Labels do not move Feed Feeds one label to the first registration point Head Close Press the right or left black oval to NEE ee display the choices This sets the action of the labels when the printhead is closed Default Calibration Selections Feed Calibration Length and No Motion Calibration Determines the length of the label Length In Continuous Mode feeds the last stored label length No Motion Labels do not move Feed Feeds one label to the first registration point Zebra XilllPlus Users Guide Appendixes a Front Panel Controls Press LCD Description Backfeed Sequence Press the right or left black oval to display other choices Default Default 90 Selections Default after before 10 20 30 40 50 SAICE FEED 60 70 80 off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel Off Cutter and Applicator Modes It has no effect in Rewind or Tear Off Modes This parameter setting can be superseded by the JS instruction when received as part of a label format see the ZPL II Programming Guide NEXT SAVE Note The difference between the value entered and 100 establishes how much backfeed occurs before the next label prints For example a value of 40 means that 40 of the backfeed takes place after the lab
67. hat failure to take or avoid a specific action could result in physical harm to the hardware Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Important Advises you of information that is essential to complete a task Zebra XilllPlus Users Guide Preface A Document Conventions Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text NY Tools Tells you what tools you need to complete a given task Illustration Callout Instruction Illustration callout instructions are used when an illustration contains either information about a dialog box or step s to accomplish in a dialog box oO lt gt P panel menu press O SETUP EXIT To enter the front 1 0 POWER GE TAKE LABEL xX ERROR O O CHECK RIBBON O O PAPER OUT Il PAUSE e PAUSE FEED O DATA e CANCEL CALIBRATE Zebra XilllPlus Users Guide ix Preface Related Documents Related Documents In addition to the Zebra XilllPlus Users Guide the following documents might be helpful references e ZPL I Programming Guide Volume I part number 45541L and Volume II part number 45542L e PrintServer I M Installation and Users Guide part number 45537L e Maintenance Manual part number 13185L for the 110X1IHP us part nu
68. hen loading labels allow approximately 36 in 915 mm of labels to extend past the printhead Remove all labels from this portion to create a leader 10 Remove the hook from the rewind spindle If you are using a core slide it onto the rewind spindle until it is flush against the guide plate 11 Wind the label liner around either the 3 in 76 mm core or the rewind spindle Reinstall the hook 12 Flip up the media supply guide Slide in the media guide and media supply guide so they just touch the edge of the labels The labels should lie flat 13 Before closing the printhead make sure e The labels are positioned against the inside guides e The labels are taut and parallel to the pathway when wound onto the rewind spindle or core 14 Close the printhead The labels wind on the rewind spindle or core The callouts in the illustration and table that follow show the printer and labels in Rewind Mode Callout Description 1 Printhead lever 2 Media guide Zebra XilllPlus Users Guide Labels and Print Modes H Print Mode Choices Callout Description w Media supply guide Labels Guide plate Spindle hook Rewind spindle 0 N BD Oo Ff Rewind plate Peel Off Mode Peel Off Mode advances one label at a time The printer does not print another label until the first label is removed The TAKE LABEL light flashes until the label is removed The liner is wound on the rewind spindle but the rewind plate
69. hese limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Zebra XilllPlus Users Guide ie Proprietary Statement Connect the equipment into an outlet on a circuit different than that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help Note This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to ensure compliance Caution Any changes or modifications not expressly approved by Zebra Technologies could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference
70. ileges 8 DISCLAIMER OF WARRANTIES ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREB Y DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE 9 EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE Printer Software and Firmware License Agreement E USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE WHETHER BASED ON CONTRACT TORT N
71. illlPlus Features sas6cncietaad eek ieee ea Baas 92 PHN MOGES i saaana a teaea gud SERRE EEEELE Leeda S Reel R wx 92 Zebra Programming Language ZPL II 2 2 0 0c eee eee eee 92 Bal GOUGS ss ip A a e a a dee ees 93 ii Zebra XilllPlus Users Guide Table of Contents CI General Specifications sc c2snind ee eee ad ee eee de a 94 Print Specifications by Model xica 97 Ribbon Specifications by Model ooooooconcoocn o 101 Label SPOciICatOnS coccion e 103 Label SHSCc iCato S o 0 cu ll alee ae wld 106 Power Cord Specifications sein a a ln a cnr a mm er a 110 Printer Cal da ad ew MA ee a ios do cia 112 Fuse Replacement vinxirsciacrrcci eee ean eae ee 118 TWOUDIGSNOOING e cas oa Fae Seer tae keene en eee AAA 120 Printhead Adjustment ene hehe Sr i cine ch aor te 120 Media and Ribbon Sensor Calibration 0000 cece ee eee eee 122 Printer Settings Can Be Changed 0 2 00 eee eee e eee e eee e eee 122 LCD Error CONGHONS ide ids cai oe eee as ee 123 Print Quality Problems ca nn eam a a 0 dm na Sara 127 COMMUNICANONS se wee tp ahd heat ell dar de aa iii 130 Printer DIAGQHOSHCS six so iw se a aie ata 0 were A al ad a 131 AAN 137 Printer Software and Firmware License Agreement Zebra XilllPlus Users Guide iii A Table of Contents iv Zebra XilllPlus Users Guide This users guide provides all the information you need to operate the Zebra XiII Plus printer Contents ContaciS cocidas dias vi About this Document
72. inside media edge gt 1 0 Zebra XilllPlus Users Guide 105 Appendixes Specifications and Care Label Specifications 106 90X1111P us 96XM11P us 140 X111P us 170 XII Plus and 220X1111 P us Printers Important Media registration and minimum label length are affected by label type and width ribbon type print speed and printer mode of operation Performance improves as these factors are optimized Zebra recommends qualifying any application with thorough testing Label Specification Key This table contains the key for the label modes dimensions and directions Tear Off Peel Off Cutter Rewind Minimum Maximum emo o Preferred 90XilI1P us and 96X1111P us Specifications 90X111P us Minimum label length 0 7 in 18 mm T 0 5 in 13 mm P 1 5 in 38 mm C 0 25 in 6 mm R Total media width 0 79 in 20 mm label liner if any 3 54 in 90 mm EL TO 0 7 in 18 mm T 0 5 in 13 mm P 1 5 in 38 mm C 0 25 in 6 mm R 0 79 in 20 mm _ 3 54 in 90 mm MM Zebra XilllPlus Users Guide Specifications 9OXAII Plus Appendixes Specifications and Care 96X III Plus Total thickness includes liner if any Cutter maximum full width media thickness Roll media core inside diameter Maximum roll diameter Interlabel gap Preferred interlabel gap Maximum internal fanfold media pack size label liner LxWxH Ticket tag sensing
73. int width equal to or less than the label width used for the test See Label Specifications on page 103 for more information Zebra XillPlus Users Guide 75 76 Appendixes Front Panel Controls Press NEXT SAVE LCD Description Control Prefix Character 1 Press the left black oval to move to the next digit position 2 Press the right black oval to increase the value of the digit Default 7E tilde displayed as a black square Range 00 FF The printer looks for this two digit hex character to indicate the start of a ZPL ZPL II control instruction Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly NEXT SAVE Format Prefix Character 1 Press the left black oval to move to the next digit position 2 Press the right black oval to increase the value of the digit Default 5E caret Range 00 FF The format prefix is a two digit hex value used as a parameter place marker in ZPL ZPL I format instructions The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II format instruction See the ZPL II Programming Guide Volume I for more information Note Do not use the same hex value for the control format and delimiter character The printer must see different characters to work properly Zebra XilllPlus Users Guide Appendixes a Front Panel
74. is not where expected Feed Mode If the label top is not where expected the printer feeds a blank label to find the label top position Error Mode If the label top is not where expected the printer stops enters PAUSE Mode displays the message Error Condition Feed Label flashes the ERROR LED and asserts the Service Required signal pin 10 on the Applicator Interface Connector To resynch the media to the top of the label in Error Mode 1 Press PAUSE to exit Pause Mode The ERROR LED stops flashing and the Service Required signal is deactivated The action of the printer is determined by the Head Close configuration selection CALIBEATIGH determines the length of the label FEEN feeds the labels to the first registration point LEHETH used in continuous mode to feed the last stored label length HO MOT IOH the media does not move 2 You must press FEED to cause the printer to resynch to the start of the next label if Hi MOTION is selected Zebra XilllPlus Users Guide 85 Appendixes Front Panel Controls Press LCD Description gt WEB NEXT SAVE MEDIA NEXT SAVE These parameters are automatically set during the calibration procedure They should be changed only ma RIBBON S by a qualified service technician See the maintenance manual for more information on these Temi rs a Y a Y ul parameters IrIRE LOPES Eh gt Press NEXT SAVE to scroll through these NEXT SAVE
75. ith labels clean the cutter A Caution Turn the AC power switch Off O and unplug the power cord The cutter blade is sharp Do not rub the blade with your fingers To clean the cutter complete these steps 1 Turn Off O the printer 2 Unplug the power cord 3 Clean the stationary cutter blade with a solvent of 90 isopropyl alcohol If this does not remove label fragments and adhesive contact an authorized service technician Zebra XilllPlus Users Guide 117 Appendixes Specifications and Care Fuse Replacement 90X1111P us 96XM11P us 140 X111P us 170X111P us and 220 X1111P us Important The 110XiIIIPlus fuse can be replaced only by an authorized service m technician A Caution Turn the AC power switch Off O and remove the power cord before performing this procedure The printer uses a metric style fuse 5 x 20 mm IEC rated at FSA 250 V The AC power entry module comes with two approved fuses in the fuse holder one is in circuit and the second is provided as a spare see the Fuse Removal illustration below The end caps of the fuse must bear the certification mark of a known international safety organization To replace a faulty fuse complete these steps 1 Use a small blade screwdriver or similar tool to remove the fuse holder The fuse holder is part of the AC power entry module at the rear of the printer The illustration callouts and the table that follows identify the parts of the AC power en
76. ith the coated side out e Ribbon should be at least as wide as the labels to protect the printhead from excessive wear 110X1111 Plus Specifications 110 XAll P us 110 XAll Plus 110XAll P us 300 600 Printhead 203 dots inch 300 dots inch 600 dots inch resolution 8 dots mm 12 dots mm 24 dots mm Ribbon width 0 79 in 20 mm 0 79 in 20 mm 0 79 in 20 mm Minimum Ribbon width 4 33 in 110 mm 4 33 in 110 mm 3 40 in 87 mm Maximum Standard length 984 ft 300 m 984 ft 300 m 984 ft 300 m with 2 1 label to ribbon ratio Standard length 1476 ft 450 m 1476 ft 450 m 1476 ft 450 m with 3 1 label to ribbon ratio Ribbon core 1 0 in 25 4 mm 1 0 in 25 4 mm 1 0 in 25 4 mm inside diameter Maximum ribbon 3 2 in 81 3 mm 3 2 in 81 3 mm 3 2 in 81 3 mm roll outside diameter Zebra XilllPlus Users Guide 101 Appendixes Specifications and Care 90X111P us and 96X1I11 Plus 102 Specifications 90X ill Plus 96 X ll Plus Printhead resolution 300 dots inch 600 dots inch 12 dots mm 24 dots mm Ribbon width 0 79 in 20 mm 0 79 in 20 mm Minimum Ribbon width 3 40 in 87 mm 3 40 in 87 mm Maximum Standard length with 984 ft 300 m 984 ft 300 m 2 1 label to ribbon ratio Standard length with 1476 ft 450 m 3 1 label to ribbon ratio Ribbon core inside diameter 1 0 in 25 4 mm Maximum ribbon roll outside diameter 3 2 in 81 3 mm 1476 ft 450 m
77. k sensor 2 Ribbon sensor 3 Platen roller 4 Tear off bar Printhead lever 6 Printhead 7 115 Zebra XilllPlus Users Guide Appendixes Specifications and Care Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside of the snap plate To clean the snap plate complete these steps 1 Insert a small blade screwdriver or similar tool into the loop on the left side of the snap plate The illustration callouts show the loops and snap plate as identified in the table following the illustration Callout Description 1 Left loop 2 Right loop 3 Snap plate Note Take care not to bend twist or otherwise deform the loops If the snap plate 1s damaged in any way you may need a new plate for proper ribbon sensing 2 Gently lift the snap plate 3 Insert a small blade screwdriver or similar tool into the loop on the right side of the snap plate 4 Gently lift the snap plate Remove the snap plate from the printer 6 Clean the snap plate with cleaning solvent and a soft cloth a 116 Zebra XilllPlus Users Guide Appendixes a Specifications and Care 7 To reinstall the snap plate insert the two tabs on the bottom of the snap plate into the two slots of the media path 8 Slide the snap plate toward you 9 Press down on the loops to lock the snap plate into place Cutter If the cutter is not cutting the labels cleanly or if the cutter jams w
78. l Controls Press NEXT SAVE LCD LIST BAR CODES Description List Bar Codes Press the right black oval to print a label listing all available bar codes in the printer NEXT SAVE LIST IMAGES List Images Press the right black oval to print a label listing all available images stored in the printer s RAM Flash memory optional EPROM or optional memory card NEXT SAVE LIST FORMATS List Formats Press the right black oval to print a label listing all of the available formats stored in the printer s RAM Flash memory optional EPROM or optional memory card NEXT SAVE LIST SETUP List Setup Press the right black oval to print a label listing the current printer configuration Same as CANCEL Self Test as shown in CANCEL Self Test on page 132 NEXT SAVE LIST ALL List All Press the right black oval to print a label listing all available fonts bar codes images formats and the current printer configuration Zebra XilllPlus Users Guide Press NEXT SAVE LCD FORMAT CARD A E Appendixes a Front Panel Controls Description Initialize Memory Card Caution Perform this operation only when it is necessary to erase all previously stored information from the memory card 1 Press NEXT SAVE to bypass this function If your printer is set to require a password you are prompted to enter it Enter the password and then press SELECT 2 Press th
79. l Print Quality Issues Cause Solution You are using an incorrect labels and Consult your authorized Zebra reseller ribbon combination for your ordistributor for information and advice application The printer is set at the incorrect print For optimal print quality set the print speed speed to the lowest possible setting via ZPL II the driver or the software The printer is set at the incorrect For optimal print quality set the darkness to darkness level the lowest possible setting via the front panel the driver or the software Zebra XilllPlus Users Guide 127 Appendixes Troubleshooting Cause Solution The printhead is dirty Clean the printhead according to the instructions To clean the printhead complete these steps on page 114 There is light printing or no printing The toggle pressure needs to be adjusted on the left or right side of the label or Follow the printhead pressure adjustment the printed image is not sharp instructions in Printhead Adjustment on page 120 Gray lines on blank labels with no consistent pattern Cause Solution The printhead is dirty Clean the printhead according to the instructions To clean the printhead complete these steps on page 114 Light consistent vertical lines running through all of the labels Cause Solution The printhead or platen roller is dirty Clean the printhead platen roller or both as instructed in To clean the printhead complete these steps on page
80. l data cable through the female DB 9 connector shown below on the back panel of the printer Use a DB 9 to DB 25 interface module for all RS 232 connections through a DB 25 cable Note For all RS 232 input and output signals the printer follows the specifications of the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 Zebra XilllPlus Users Guide Data Ports A Standard Ports Serial pin configuration The table below shows the pin configuration and function of the rear panel serial data connector on the printer Pin No Name Description 1 VD 0 JJ Dn a A W N RXD TXD DTR SG DSR RTS CTS 5 VDC Zebra XilllPlus Users Guide Not connected Receive data data input to printer Transmit data data output from printer Data terminal ready output from printer Signal ground Data set ready input to printer Request to send output from printer Clear to send input to printer 5 VDC signal output Note This pin is also available as a 5 VDC power source at 750 mA The maximum current draw may be limited by option configuration To enable this capability a jumper on the computer s main logic board needs to be installed on JP1 pins 2 and 3 Note An interface module is required for RS 422 RS 485 interface support see RS 422 RS 485 Interconnections on page 45 41 Data Ports Standard Ports RS 232 Inter
81. l to move to the next digit position Ses 2 Press the right black oval to increase the value of the digit Default 000 Range 000 999 Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in an RS 422 RS 485 network you must select a network ID number This does not affect TCP IP or IPX networks Zebra XilllPlus Users Guide Appendixes a Front Panel Controls Press LCD Description Setting Communications Mode Press the right or left black oval to display other choices Default Normal mode Selections Normal mode diagnostics The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When QIAGHOSTICS is selected all data sent from the host computer to the printer is printed as straight ASCII characters with the hex value below the ASCII text The printer prints all characters received including control codes like CR carriage return A sample printout is shown in To perform a FEED and PAUSE self test complete these steps on page 136 NEXT SAVE T Notes on diagnostic printouts are e FE indicates a framing error e OE indicates an overrun error e PE indicates a parity error e NE indicates noise 1 For any errors check that your communication parameters are correct 2 Set the pr
82. lable on the Zebra XillIPlus printers 5 Memory Cards PCMCIA and CompactFlash card options available Appendixes How to adjust printer settings to fit your printing needs Common printing problems and printer diagnostic tests Zebra XillIPlus printer specifications and how to maintain the printer Zebra XilllPlus Users Guide vil Preface Document Conventions Document Conventions gt bp viii The following conventions are used throughout this document to convey certain information About this Chapter Sections This section lists and describes each main section of the chapter including the initial page number of that section These sections primarily serve as hyperlink components for the Adobe Acrobat paf version of this guide Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location Command Line Examples All command line examples appear in Courier font For example you would type the following to get to the Post Install scripts in the bin directory Ztools Files and Directories All file names and directories appear in Courier New font For example the Zebra lt version number gt tar file and the root directory Caution Note and Example Electric Shock Warns you of a potential electric shock situation Caution Advises you t
83. language specifications 92 139 140 Zebra XilllPlus Users Guide Software and Firmware License ent YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms 1 The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that is licensed under one or more of the following trademarks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BAR ONE ZTools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect 2 GRANT OF LICENSE This License gran
84. lded twisted pairs as recommended in the Appendix of the TIA EIA 485 Specification 46 Zebra XilllPlus Users Guide PTER 5 mory Cards This chapter describes the optional cards that can be used with the XiI1IIP us printer and gives instructions for installation Contents PCMCIA Card 2 12 cee eee eae 48 CompactFlash Card 2000eeeeee 50 Zebra Xilll Plus Users Guide 47 Memory Cards PCMCIA Card PCMCIA Card Caution The printer electronics are susceptible to static discharge Before proceeding ground yourself to the printer to remove any existing static See the instructions below to install the Type I or Type Il compliant PCMCIA card Note The PCMCIA card is hot swappable it can be installed while the printer is On To install the PCMCIA card complete these steps 1 Review the illustration and table that follows to identify the components you will be working with Callout Description 1 PCMCIA card shield 2 Notch 3 PCMCIA card 4 Card eject button 2 Remove the PCMCIA card shield from the rear of the printer as shown 3 Insert the PCMCIA card with the notch up into the card slot as shown Insert far enough to make the eject button pop out 4 Reinstall the PCMCIA card shield over the PCMCIA card and card slot 48 Zebra XilllPlus Users Guide Memory Cards a PCMCIA Card The printer is now ready to operate with the additional memory or font option Note Ini
85. ly maintains print quality and may extend the life of the printer Routine Procedures The recommended cleaning schedule is shown in the table below See the following pages for specific procedures Caution Use only the cleaning agents indicated Zebra Technologies is not responsible for damage caused by any other fluids being used on this printer Area Method Interval Printhead Solvent Platen roller Solvent Transmissive sensor Air blow Black mark sensor Air blow Media path Solvent Ribbon sensor Air blow Label available sensors Air blow Tear off peel off bar Solvent Snap plate Solvent Cutter Solvent When CLEAN HEAD HON appears or Direct Thermal Print Mode After every roll of labels or 500 ft or 150 m of fanfold labels Thermal Transfer Print Mode After every roll 1500 ft or 450 m of ribbon Monthly As needed Zebra recommends using 90 isopropyl alcohol For 600 dpi printers use Zebra s Save a Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller or distributor for more information Zebra XilllPlus Users Guide Appendixes a Specifications and Care Exterior Caution Do not use harsh or abrasive cleaning agents or solvents e Clean the outside surfaces of the printer with a lint free cloth e Use a mild detergent solution or desktop cleaner sparingly as needed Interior e A
86. mber 48152L for all other XiII Plus printers xX Zebra XilllPlus Users Guide PTER 1 roduction This chapter gives you an overview of the XillIPlus printer Contents Unpack and Inspect the Printer Printer OvervieW 1 eee ee Components 00ee eee eee nets Zebra XilllPlus Users Guide Introduction Unpack and Inspect the Printer Unpack and Inspect the Printer Make sure the printer is in good condition when you receive it The instructions below outline what you need to do Inspect the Printer Use this list as a guide to inspect the printer Check all exterior surfaces Raise the media access door and inspect the media compartment In case shipping is required save the carton and all packing material Contact your authorized Zebra reseller for instructions A power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Power Cord on page 7 A Caution For personal and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must utilize and IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To Report Damage If you discover shipping damage Immediately notify the shipping company and file a damage report with them Zebra Technologies is not responsible for any damage incurred during ship
87. ment of the equipment and will not repair this damage under warranty Keep the carton and all packing material for inspection Notify your authorized Zebra reseller Storage If you are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions e Temperature 40 to 140 F 40 to 60 C e Relative humidity 5 to 85 non condensing Zebra XilllPlus Users Guide Introduction El Printer Overview Printer Overview The printer controls are on the front panel These controls are used to change print settings as needed for your application This illustration shows the printer s front panel The numbered callouts are described in the table that follows the illustration gt PREVIOUS NEXT SAVE SETUP EXIT A O POWER GO TAKE LABEL x ERROR af OO O CHECK RIBBON lt O O PAPER OUT Il PAUSE l 1 PAUSE FEED O O DATA e CANCEL CALIBRATE Callout Description 1 LCD shows printer status 2 Left oval decreases the value answers Hi indicates FF or returns to the previous selection Zebra XilllPlus Users Guide Introduction Printer Overview Callout Description 3 Right oval increases values answers ES indicates 3H or moves to the next selection 4 PREVIOUS goes back one step 5 NEXT SAVE moves one step or saves settings if used after SETUP EXIT 6 SE
88. mil to 16 mil lt Yes 99 Appendixes Specifications and Care 140X1111P us 170X111P us and 220X1111P us Specification 140X4ll P us Printhead 203 dots inch resolution 8 dots mm Dot size width x 0 0049 in x length 0 0049 in 0 125 mm x 0 125 mm 0 10 in 0 035 in 2 5 mm 0 89 mm First dot location measured from inside media edge Maximum print 5 04 in 128 mm width Selectable print 2 4 3 4 5 6 7 8 speeds in per 9 10 11 12 second Maximum print 39 in 991 mm E length 150 in 3810 mm gi Bar code 4 9 mil to 49mil modulus X 4 9 mil to 49 mil lt gt dimension Thin film Yes printhead with Element Energy Equalizer E3 100 170XAll Plus 300 dots inch 12 dots mm 0 0033 in x 0 0039 in 0 84 mm x 0 100 mm 0 10 in 0 035 in 2 5 mm 0 89 mm 6 6 in 168 mm 2 4 3 4 5 6 7 8 39 in 991 mm E 100 in 3810 mm gi 3 9 mil to 39 mil 3 33 mil to 33 mil gt Yes 220XAll Plus 203 dots inch 8 dots mm 0 0049 in x 0 0049 in 0 125 mm x 0 125 mm 0 10 in 0 035 in 2 5 mm 0 89 mm 8 5 in 216 mm 2 4 3 4 5 6 7 8 9 10 39 in 991 mm E 150 in 3810 mm 4 9 mil to 49mil 4 9 mil to 49 mil lt Yes Zebra XilllPlus Users Guide Appendixes g Specifications and Care Ribbon Specifications by Model LS Note Match the ribbon to the label width and printhead width you are using e Ribbon must be wound w
89. nector Female DB 25 Connector on RS 422 RS 485 Adapter Frame ground NES 5 VDC 725 mA source Signal ground ref Data input B Data output B Seo AEE NOTE Pins 2 8 10 12 15 17 18 and 20 25 are unused and unterminated USB 2 0 Port In addition to serial and parallel data ports a USB 2 0 port which is USB 1 1 and 1 0 compatible is available to connect your printer to the host equipment Zebra XilllPlus Users Guide 45 Data Ports Standard Ports The USB connection is shown in callout 1 of the illustration below Callout Description 1 USB port Note Use a USB 2 0 certified compliant cable no longer than 15 feet or 5 m long A 15 foot 5 m USB cable is available from Zebra Zebra part number 33011 Data Cables Data cables must be fully shielded and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable keep data cables as short as possible Note Zebra printers comply with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded data cables Use of unshielded cables may increase radiation above the Class B limits e Do not bundle the data cables tightly with the power cords e Do not tie the data cables to power wire conduits Note RS 422 and RS 485 applications should use shie
90. notch LxW Ticket tag sensing hole diameter Effective leading edge registration accuracy vertical Effective leading edge registration accuracy horizontal 0 003 in 0 076 mm _ 0 012 in 0 305 mm E 0 014 in 0 35 mm 3 in 76 mm 8 0 in 203 mm 0 079 in 2 mm _ 0 118 in 3 mm AM Maximum inter label gap 2 x label length for which you have calibrated the printer 1 in 25 4 mm 8 0 x 4 5 x 4 5 203 mm x 114 mm x 114 mm 0 12 in x 0 25 in 3 mm x 6 mm 0 125 in 3 mm 0 060 in 1 5 mm 0 060 in 1 5 mm 0 003 in 0 076 mm _ 0 012 in 0 305 mm M 0 014 in 0 35 mm 3 in 76 mm 8 0 in 203 mm 0 079 in 2 mm _ 0 118 in 3 mm Maximum inter label gap 2 x label length for which you have calibrated the printer 1 in 25 4 mm 8 0 x 4 5 x 4 5 203 mm x 114 mm x 114 mm 0 12 in x 0 25 in 3 mm x 6 mm 0 125 in 3 mm 0 060 in 1 5 mm 0 060 in 1 5 mm Zebra XilllPlus Users Guide 107 Appendixes Specifications and Care 90X1111P us and 96X1111P us Black Mark Sensing Only Specifications 90X111P us 96XM11P us Mark length measuring 0 12 in 3 mm _ 0 12 in 3 mm _ parallel to label or tag 043 in 11 mm E 0 43 in 11 mm J edge Mark width measuring 0 43 in 11 mm 0 43 in 11 mm to perpendicular label Ful media width Full media width tag ed
91. nt panel controls check the protocol setting It should be set to HOHE See Front Panel Controls on page 54 e If a driver is used check the driver communication settings for your connection A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Cause Solution The host is set to EPP parallel e Change the settings on the computer host communications to standard parallel communications e Ensure that the flow control settings match The serial communication settings are Check the communication cable length incorrect See Data Cables on page 46 for requirements e Check the printer driver or software communications settings if applicable 130 Zebra XilllPlus Users Guide Appendixes a Troubleshooting A label format was sent to the printer but not recognized The DATA light flashes but no printing occurs Cause Solution The prefix and delimiter characters set Verify the prefix and delimiter characters in the printer do not match the onesin See Front Panel Controls on page 54 for the the label format requirements e Ensure that ZPL is being used Incorrect data is being sent to the e Check the communication settings on the printer computer Ensure that they match the printer settings The printer fails to calibrate or detect the top of the label Cause Solution The printer was not calibrated for the Perform the c
92. nter must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer 72 Zebra XilllPlus Users Guide Press NEXT SAVE LCD HOST HAHOSHARE Appendixes a Front Panel Controls Description Setting Host Handshake Press the right or left black oval to display other choices Default XON XOFF Selections XON XOFF RTS CTS DTR DSR The handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place Select the handshake protocol that matches the one being used by the host computer NEXT SAVE PROTOCOL Setting Protocol Press the right or left black oval to display other choices Default None Selections None Zebra ACK NACK Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL IT Programming Guide Note Zebra is the same as ACK NACK except that Zebra response messages are sequenced If Zebra is selected printer must use DTR DSR host handshake protocol Zebra XilllPlus Users Guide 73 Appendixes Front Panel Controls Press LCD Description Setting Network ID 1 Press the left black ova
93. oduces the desired print quality 1 Print some labels at 2 4 in 61 mm per second by running the PAUSE Self Test described in To perform a PAUSE self test complete these steps on page 134 While printing labels lower the darkness setting using the front panel controls until a gray level of printing is seen Loosen the adjusting nuts at the top of the toggle assemblies The 90X MIlP lus and 96Xi11Plus printers have only one toggle Loosen the adjusting nuts at the top of the toggle assemblies Callout Description 1 Adjusting nuts To adjust printhead pressure for specialized labels complete these steps 1 2 3 For label types that require higher pressure to print well increase the pressure using the adjusting nuts at the top of the toggle assemblies Increase the darkness level using the front panel controls until the printing is clear Tighten the knurled adjusting nuts Zebra XilllPlus Users Guide 121 Appendixes Troubleshooting Media and Ribbon Sensor Calibration Note Before you begin this procedure make sure that the maximum length is set to a value 1 in 25 4 mm greater than the length of the labels you are using If the maximum length is set to a lower value the calibration process assumes that continuous media is in the printer See Labels and Print Modes on page 23 for more information Media and ribbon sensor calibration is one of the most common adjustments to the printer settin
94. ontrols troubleshooting your printer choosing printer supplies and caring for your printer Contents Front Panel ControlS coocooocooooo 54 Specifications and Care oooooommooo 92 TroubleshootinQ oooooommommm 120 Zebra XilllPlus Users Guide 53 Appendixes Front Panel Controls Front Panel Controls After you have installed the labels and ribbon and printed a configuration label you can change your XiIIIPlus printer settings using the front panel controls Basic information about using the front panel controls is included in this appendix See Front Panel Lights on page 57 and Troubleshooting on page 120 for detailed information on the printer menu and on solving printing problems After the Power On Self Test POST is complete the LCD shows FE IMTER READY Note Printers that are operating on an IP network can be quickly configured with the ZebraLink WebView ZebraNet PrintServer II required For information see ZebraNet Networking PrintServer II Installation and User s Guide Enter Setup Mode Press SETUP EXIT to enter Setup Mode Press either NEXT SAVE or PREVIOUS to scroll to the parameter you wish to set Parameters are shown in the order displayed when pressing NEXT SAVE Throughout this process press NEXT SAVE to continue to the next parameter or press PREVIOUS to return to the previous parameter in the cycle Leave Setup Mode Note If you need to restore the printer to its factor
95. own in Sensor Adjustment on page 20 Printhead Adjustment 120 Important Print quality depends on the labels and ribbon used as well as the toggle pressure Make sure your labels and ribbon are right for your application e Direct thermal labels do not need ribbon e Thermal transfer labels need thermal transfer ribbon Printhead pressure and the darkness setting affect print quality If the darkness setting is too high for the labels and ribbon being used it causes premature printhead wear If the toggle pressure is not even labels and ribbon may slip Toggle adjustment may be needed if printing is too light on one side or if thick labels are used Make sure that the toggles are positioned properly Both toggles should be positioned so they provide even pressure on the labels The toggles are positioned by sliding them to the desired location e If you are using a 90XillIP lus or 96X1MIP us printer position the single toggle over the center of the labels e All other printer models have two toggles If the labels are too narrow to fit both toggles position one toggle over the center of the labels and decrease the pressure on the unused toggle If positioning the toggles properly does not solve the problem adjust printhead pressure Zebra XilllPlus Users Guide Appendixes a Troubleshooting To adjust printhead pressure complete these steps 2 Note Printhead life can be maximized by using the lowest pressure that pr
96. p this standard calibration procedure and continue with the media and ribbon calibration parameter that SENSOR follows NEXT SAVE PROF ILE 2 Press the right black oval to start this standard calibration procedure and print a media sensor profile See the media sensor profile below The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors must be adjusted use the media and ribbon sensor sensitivity procedure Media Sensor Profile RIBBON RIBBON Zebra XilllPlus Users Guide 69 Appendixes Front Panel Controls Press Eo Description This procedure is used to adjust the sensitivity of the Sm media and ribbon sensors NESNE Note The procedure must be followed exactly as presented All steps must be performed even if only one of the sensors requires adjustment 1 Press NEXT SAVE to skip the calibration procedure and continue with the host port selection parameters that follow 2 Press the right black oval to start the calibration procedure Note You may press the left black oval at any step in this procedure to cancel the procedure 1 Open the printhead 2 Remove approximately 8 in 203 mm of labels JG from the media liner and pull the media into the print
97. parallel communication setting 71 parallel data port 38 parity setting 72 password protected parameters 55 PAUSE self test 134 power cord overview 2 7 specifications 110 power on self test 131 print method setting 62 Print Mode setting 60 print quality problems 127 print speed setting 60 Zebra XilllPlus Users Guide print width setting 62 printer configuration 91 diagnostics 131 136 protocol setting 73 R related documents x removal of label liner 33 reporting damage 2 resynch mode setting 85 ribbon removal 35 ribbon length setting 65 RS 232 interconnections 42 RS 422 RS 485 interconnections 45 RTC settings date 88 time 88 S save changes setting 91 self tests additional printer self tests 132 CANCEL 132 Communications Diagnostics Test 136 FEED and PAUSE 136 FEED 135 PAUSE 134 power on 131 sensor type setting 61 serial communication setting 71 serial data port 45 specifications Zebra XilllPlus Users Guide Index A bar codes 93 power cord 110 ZPL programming language 92 start print signal setting 84 storage 2 subnet mask setting 90 support vi T tear off setting 60 troubleshooting communications 130 131 LED error conditions and warnings 127 print quality problems 127 wrinkled ribbon 129 U unpacking 2 upper media sensor adjustment 21 V verifier port setting 82 W wrinkled ribbon 129 Z ZPL mode setting 77 ZPL programming
98. parameters E an a 2 NEXT SAVE gt MEDIA LED NEXT SAVE RIBBON LED NEXT SAVE NEXT SAVE gt aa st ob pop Rio LECU NEXT SAVE MARK LED NEXT SAVE Zebra XilllPlus Users Guide Press NEXT SAVE LCD Appendixes Front Panel Controls Description LCD Adjustment 1 Press the left black oval to move the cursor 2 Press the right black oval to change between and to increase the value of the digit Range 00 19 This parameter allows you to adjust the contrast of your LCD if it is difficult to read NEXT SAVE Format Convert Press the right or left black oval to display other choices Default None Selections None 150 gt 300 150 gt 600 200 gt 600 300 gt 600 Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale Not applicable on all printers NEXT SAVE Selections mm dd yy 24 hour mm dd yy Idle Display Press the right or left black oval to display other choices Default Firmware version 12 hour dd mm yy 24 hour dd mm yy 12 hour This parameter selects the LCD options for the real time clock Note If the default value is not selected pressing either black oval briefly displays the firmware version of the printer Zebra XilllPlus Users Guide 87 Appendixes Front Panel Controls Press LCD Description RTC
99. press the left black oval To change the unit of measurement 1 Press the left black oval until the unit of measurement is active 2 Press the right black oval to toggle to a different unit of measure mm inches or dots Default Range The default and range of acceptable values vary depending on what printer you have See General Specifications on page 94 for further information about the ranges available for your model Print width determines the printable area across the width of the label Note The printer does not accept any value larger than the maximum print width listed on Labels and Print Modes on page 23 Zebra XilllPlus Users Guide Press NEXT SAVE LCD MAR THIM LEHGTH Appendixes a Front Panel Controls Description Setting Maximum Length e To increase the value press the right black oval e To decrease the value press the left black oval Default Range The default and range of acceptable values vary depending on your printer s configuration Values are adjustable in 1 in 25 4 mm increments Maximum length is used in conjunction with the calibration procedure The value of this setting is the maximum label length that is used during the media portion of the calibration process Only a few labels are required to set media sensors Always set the value that is at least 1 in 25 4 mm longer than the longest label to be used on the printer Zebra XilllPlus Users Guide
100. r forward and up then lift the cover up and away from the printer 4 Insert the CompactFlash card into the card slot on the upper portion of the option board the card can be inserted only one way and should snap into place Callouts in this illustration and the table that follows show where to insert the CompactFlash card Callout Description 1 Option board 2 Card slot 3 Compact flash card Zebra XilllPlus Users Guide 51 52 Memory Cards CompactFlash Card Note The CompactFlash card should be inserted with the back unlabeled side of the card facing out 5 Reinstall the electronics cover by lowering the cover so the lip goes into the channel on the top of the printer Secure the cover by reinstalling the two screws on the bottom of the cover 6 Reconnect the printer AC power cord Press and hold CANCEL while turning the printer On I 8 Check the presence of additional memory or optional fonts by looking at the information on the configuration label printed during the power on sequence N The printer is now ready to operate with the additional memory or font option Note Initialization of the CompactFlash card may take a few minutes If the process is not successfully completed within 10 minutes contact Zebra Technical Support at http www zebra con SS service_support htm for assistance Zebra XilllPlus Users Guide ndixes These appendixes explain using the front panel c
101. r label tag edge Mark location Mark density in Optical Density Unit ODU 0 43 in 11 mm Full media width Marks must be located within 0 040 in 1 mm of the inside media edge gt 1 0 0 43 in 11 mm Full media width Marks must be located within 0 040 in 1 mm of the inside media edge gt 1 0 0 43 in 11 mm _ Full media width IE Marks must be located within 0 040 in 1 mm of the inside media edge gt 1 0 Power Cord Specifications Your power cord must meed these standards e The overall length must be less than 9 8 ft 3 0 m e Jt must be rated for at least 5 A 250 V e The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power cord as shown in the illustration callouts and table below 110 Zebra XilllPlus Users Guide Appendixes g Specifications and Care Callout Description 1 2 3 4 AC power plug for your country 3 conductor HAR cable IEC 320 connector Neutral earth live in contact view e The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown below AOAGTOOWOODKMUS 7 HOYO mF ZW O B amp Cc iow 4 Zebra XilllPlus Users Guide 111 Appendixes Specifications and Care Printer Care 112 Cleaning your printer regular
102. re You Begin e No a label did not print Sensors out of position is a common cause of printing problems Sensor Adjustment Adjust sensors only when the printer cannot detect the top of the label The front panel LCD displays ERROR COMDITION PAPER OUT even though there are labels loaded in the printer Transmissive Sensor The transmissive sensor consists of two sections a light source the lower media sensor and a light sensor the upper media sensor The media passes between the two The upper media sensor must be positioned e Directly over the hole or notch or e Anywhere along the width of the media if there is a gap between labels 20 Zebra XilllPlus Users Guide Printer Setup and Calibration a Before You Begin To adjust the upper and lower media sensors complete these steps 1 Remove the ribbon if ribbon is used 2 Locate the upper media sensor The upper media sensor eye is directly below the adjustment screw head See the illustration for a simplified view of the media sensor Callouts in the illustration are explained in the table that follows Callout Description 1 Upper media sensor adjustment screw 2 Upper media sensor Note If you are using continuous media position the upper media sensor over the labels so that the printer can detect an out of paper condition 3 Slightly loosen the upper media sensor adjustment screw use a Phillips head screwdriver 4 Using the tip of the
103. re using ZPL or ZPL ID When non continuous media is selected the printer feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole NEXT SAVE SENSOR TYPE Setting the Sensor Type Press either black oval to display other choices Default Web Selections Web mark This parameter tells the printer whether you are using media with a web gap space between labels notch or hole to indicate the separations between labels or if you are using media with a black mark printed on the back If your media does not have black marks for registration on the back leave your printer at the default web Zebra XilllPlus Users Guide 61 62 Appendixes Front Panel Controls Press NEXT SAVE LCD PRIMT METHOD Description Selecting Print Method Press either black oval to display choices Default Thermal transfer Selections Thermal transfer direct thermal The print method parameter tells the printer the method of printing you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Note Selecting direct thermal when using thermal transfer media and ribbon creates a printer error condition but printing continues NEXT SAVE PRIHT WIOTH Setting Print Width e To increase the value press the right black oval e To decrease the value
104. regulations of the Canadian Department of Communications CE Compliance If the accompanying printer displays the CE mark it also meets EMC directive 89 336 EEC with amendments effective at the time of manufacture Liability Disclaimer Zebra Technologies takes steps to assure that its published Engineering Specifications and guides are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Because some states so not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Zebra XilllPlus Users Guide Declaration of Conformity H DECLARATION OF CONFORMITY I have determined that the Zebra printers identified as the XilllPlus Series 90XillI Plus 96X11P us 110X 11M Plus 140X11I1P us 170 Xil Plus 220 X 101 Plus manufactured by
105. rrors Flashing A printer error exists Check the LCD for more x information CHECK RIBBON Off Normal operation ribbon if used is properly loaded r YA On Printing is paused the LCD shows a warning message and the PAUSE light is on If the printer is in Direct Thermal Mode ribbon is loaded and should not be If the printer is in Thermal Transfer Mode no ribbon is loaded or the ribbon has run out PAPER OUT Off Normal operation labels are properly loaded On No labels are under the media sensor Printing is OL paused the LCD shows an error message and the PAUSE light is on PAUSE Off Normal operation On The printer has stopped all printing operations Either PAUSE was pressed a pause command was included in the label format the online verifier detected an error or a printer error was detected See the LCD for more information Zebra XilllPlus Users Guide 57 Appendixes 58 Front Panel Controls Light DATA Ej Status Indicates Off Normal operation No data being received or processed On Data processing or printing is taking place No data is being received light flashes Note If two operating conditions occur simultaneously for example one that causes a light to be on constantly and one that causes the same light to flash the Zebra XilllPlus Users Guide Appendixes a Front Panel Controls Front Panel LCD The LCD display is shown in the order it appear
106. s on the LCD If the alert function has been enabled an alert is also sent When the printhead is opened and then closed after a media or ribbon warning has been received the LCD displays MEDIA REPLACED or RIBBON REPLACED Press the right black oval E to clear the warning and rest the label counter Note Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System Also the printer does not make any adjustments when power is turned off and on NEXT SAVE LABELS PER ROLL Setting Labels Per Roll Press the right or left black oval to display other choices Default 900 labels Range 100 labels 9999 labels This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when labels are running low NEXT SAVE RIBEOH LEHGTH Setting Ribbon Length Press the right or left black oval to display other choices Default 450 m Range 100 m 450 m This parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when ribbon is running low NEXT SAVE LIST FOHTS List Fonts Press the right black oval to print a label listing all of the available fonts in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM Flash memory font EPROMs or font cards Zebra XilllPlus Users Guide 65 66 Appendixes Front Pane
107. s the connections required for the DB 9 to DB 25 interface Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable i AN y NOTE Pin 1 of DB 9 connector is unused and unterminated Zebra XilllPlus Users Guide 43 44 Data Ports Standard Ports Modem connection When the printer is connected via its RS 232 interface to Data Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable See this illustration for the connections required for this cable DTE DCE Printer Modem etc RXD receive data TXD transmit data DTR data terminal ready SG signal ground DSR data set ready RTS request to send CTS clear to send oon OOA ODN 2 3 4 5 6 7 8 9 5 VDC signal source NOTE Pin 1 is unused and unterminated at the printer Zebra XilllPlus Users Guide Data Ports A Standard Ports RS 422 RS 485 Interconnections Caution A qualified service technician must install a jumper on the main logic board at JP1 Pins 2 and 3 for the RS 422 RS 485 interface adapter to function properly An interface adapter Zebra part number 33130 is required to connect the printer s RS 232 DB 9 interface to a host computer through an RS 422 or RS 485 interface A generic DB 25 adapter can be used This illustration shows the cable wiring for interconnecting the DB 9 to the interface adapter s DB 25 female con
108. s when using NEXT SAVE to move through the front panel menu PREVIOUS may be used to move backward in the menu Press LCD Description PRINTER READY Adjusting Print Darkness e Press the right black oval to increase darkness e Press the left black oval to decrease darkness Default 4 Range 0 to 30 0 gt 5 gt DARENESS Darkness settings depend on a variety of factors SETUP EXIT including ribbon type labels and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas you should increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas you should decrease the darkness The FEED Self Test described in the FEED Self Test on page 135 can also be used to determine the best darkness setting Since the darkness setting takes effect immediately you can see the results on labels that are currently printing Caution Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink smearing or burn through the ribbon Darkness settings also may be changed by the driver or software settings Zebra XilllPlus Users Guide 59 Appendixes Front Panel Controls Press NEXT SAVE LCD PRIMT SPEEDO Description Adjusting Print Speed e Press the right black oval to increase print speed e Press the left bl
109. serts the END_PRINT signal low for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes Asserts the END_PRINT signal high for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes Zebra XilllPlus Users Guide 83 Appendixes Front Panel Controls Press LCD Description Start Print Signal Press the right or left black oval to display other choices syur Default Pulse Mode Selections Pulse Mode Level Mode This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer NEXT SAVE e In Pulse Mode labels print when the signal transi tions from HIGH to LOW e In Level Mode labels print as long as the signal is asserted LOW Caution Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded The printer must be returned to its designated setting for it to work properly Zebra XilllPlus Users Guide Press NEXT SAVE LCD Appendixes a Front Panel Controls Description Resynch Mode Press the right or left black oval to display other choices Default Feed Mode Selections Feed Mode Error Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top
110. t black oval to display other choices Default Off Selections Off VER RPRNT VER THRUPUT The auxiliary port is used to determine how the printer reacts to the online verifier The three operating conditions for this port are OFF The verifier port is off VER RPRNT ERR Label reprinted if verifier detects an error If a bar code is near the upper edge of the label the label is fed out far enough to be verified and then backfed to allow the next label to print and be verified VER THRUPUT Allows greatest throughput but may not indicate a verification error immediately upon detection May print from one to three labels before an error is recognized and printing stops NEXT SAVE For more information on the operation of the optional verifier see the documentation provided with that option Zebra XilllPlus Users Guide Press NEXT SAVE LCD Appendixes a Front Panel Controls Description Setting the Applicator Port Press the right or left black oval to display other choices Default Selections Off mode 1 mode 2 mode 3 mode 4 Determines the action of the verifier port Off The applicator port is off Mode 1 Mode 2 Mode 3 Mode 4 Note Set as suggested by the applicator manufacturer Off Asserts the END_PRINT signal low while the printer is moving the label forward Asserts the END_PRINT signal high while the printer is moving the label forward As
111. takes place when the printer is first turned on and after the printhead has been closed unless the settings have been changed through the front panel or through a software command Types of Labels Non Continuous Web labels Non continuous web labels shown below are individual labels that are separated by a gap notch or hole When you look at the labels you can tell where one label ends and the next one begins The callouts in the illustration and the following table identify different types of non continuous labels 24 Zebra XilllPlus Users Guide Labels and Print Modes IN Label Types Callout Description 1 Non continuous label with hole 2 Non continuous label with notch 3 Non continuous labels on continuous liner with 0 07 0 16 in 2 4 mm gap between labels 4 Non continuous labels on continuous liner with 0 07 0 16 in 2 4 mm gap between labels Non Continuous Black Mark labels Non continuous black mark labels have black marks printed on the back of the liner material that indicate the start and end of each label Shown in this illustration are examples of black marks Continuous labels Continuous labels form an uninterrupted roll of material shown in this illustration that allows the image to be printed anywhere on the label Zebra Xilll Plus Users Guide 25 Labels and Print Modes Print Mode Choices Print Mode Choices The options on your printer may let you set up additional print modes See
112. tialization of the PCMCIA card may take a few minutes the PAUSE LED flashes while the card initializes If the card is already initialized the PAUSE LED flashes only once or twice To be sure the card has successfully initialized print a configuration label as instructed in To print a configuration label complete these steps on page 18 and review it to see whether the new memory card information is listed Zebra XilllPlus Users Guide 49 Memory Cards CompactFlash Card CompactFlash Card CompactFlash cards are nonvolatile memory cards that store data even when the power to the printer is turned off A Caution This procedure should only be performed by qualified service technicians To install the Type I compliant CompactFlash card complete these steps Caution The printer electronics are susceptible to static discharge Before proceeding ground yourself to the printer to remove any existing static 1 Turn the AC power Off O and disconnect the AC power cord from the printer Callouts in this illustration and the table that follows show the parts of the printer used in this procedure 50 Zebra XilllPlus Users Guide Memory Cards a CompactFlash Card Callout Description 1 Electronics cover 2 Screws 3 Channel 4 Lip of cover 2 Remove the electronics cover by removing the two screws near the bottom 3 Lift the electronics cover at the rear top corner as shown and pull the corne
113. ting to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end user by the RESELLER The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE To the full extent allowed by law YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND OR FIRMWARE OR ITS USE If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA do not use the PRINTER enclosed with or otherwise associated with this PSFLA GOVERNING LAW If you acquired the SOFTWARE and or FIRMWARE in the United States of America the laws of the State of Illinois U S A will apply to this contract If you acquired this SOFTWARE and or FIRMWARE outside of the MN Printer Software and Firmware License Agreement United States of America then local law may apply If any provision of this PSFLA is held invalid the remainder of this PSFLA shall continue in full force and effect 12 QUESTIONS Should you have any questions or if you desire to contact ZEBRA for any reason please contact the ZEBRA subsidiary serving your country or write Zebra Technologies 333 Corporate Woods Parkway Vernon Hills IL 60061 Y ay Zebra Zebra Technologies 333 Corporate Woods Parkway Vernon Hills Illinois 6
114. try modlule Callout Description 1 Fuse holder 2 Power switch 118 Zebra XilllPlus Users Guide Appendixes a Specifications and Care Callout Description 3 AC power entry module 4 Small blade screwdriver 2 Remove the faulty fuse and install a new fuse in the in circuit position as shown If you use the spare fuse be sure to order a replacement fuse from your Zebra distributor The illustration callouts and the table that follows identify the parts of the fuse holder Callout Description 1 Fuse holder 2 In circuit fuse 3 Spare fuse Caution The spare fuse should be the exact type and rating as the original in circuit fuse 3 Snap the fuse holder back into the AC power entry module 4 Reconnect the power cord and turn the printer On I Note If the AC power is not restored an internal component failure may have occurred and the printer requires servicing by an authorized service technician Zebra XilllPlus Users Guide 119 Appendixes Troubleshooting Troubleshooting If there is an error condition on the printer or the labels are not printing or advancing correctly review the checklist below OWhat type of labels are you using Review the types of label and the print modes see Labels and Print Modes on page 23 Review the label and ribbon loading illustrations starting with Load the Printer on page 10 Check the position of the media sensor and move if necessary as sh
115. ts you the following rights e SOFTWARE and FIRMWARE You may use access display run or otherwise interact with RUN the SOFTWARE and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer printer MN Printer Software and Firmware License Agreement e Storage Network Use You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS e Reservation of Rights All rights not expressly granted are reserved by ZEBRA e Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices 3 RESTRICTIONS e You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE e Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying docum
116. tting 77 document conventions viii document conventions viii command line viii hot links viii illustration callouts 1x E early warning setting 64 F FEED and PAUSE self test 136 FEED self test 135 format convert setting 87 137 E Index format prefix setting 76 front panel lights 57 fuse replacement 118 H head resistor value setting 81 head test count setting 80 host handshake setting 73 idle display setting 87 initialize card setting 67 initialize flash memory setting 68 inspection 2 interconnections RS 232 42 IP settings address 90 protocols 89 resolution 89 L label liner removal 33 label top setting 79 labels per roll setting 65 language setting 91 LCD adjust setting 87 LED error conditions and warnings 123 127 left position setting 80 list settings all 66 bar codes 66 fonts 65 formats 66 images 66 setup 66 loading the media 11 24 35 lubrication 117 138 maximum length setting 63 media and ribbon calibrate setting 70 media loading Peel Off Mode 29 Rewind Mode 26 31 Tear Off Mode 26 media sensor positioning black mark sensor 22 media type setting 61 media types non continuous black mark media 25 non continuous web media 24 memory card installation CompactFlash card 50 PCMCIA card 48 N network ID setting 74 non continuous black mark media 25 non continuous web media 24 O operator controls front panel lights 57 P
117. utting may damage the spindle To remove ribbon from the take up spindle complete these steps 1 Open the printhead The illustration below and the table that follows show the ribbon take up spindle The inset shows the notches in the spindle Zebra XilllPlus Users Guide 35 Labels and Print Modes Print Mode Choices Callout Description 1 Rewind ribbon spindle knob 2 Ribbon release bars 3 Notch in ribbon supply spindle 2 While holding the ribbon take up spindle turn the knob clockwise until it stops This causes the ribbon release bars to pivot down easing the spindle s grip on the wound ribbon 3 Slide the ribbon off the ribbon take up spindle Once the spent ribbon has been removed ensure that the arrow on the knob aligns with the indented notch in the ribbon take up spindle 4 Remove the core from the ribbon supply spindle 5 To load new ribbon see the directions in To load the labels complete these steps on page ll 36 Zebra XilllPlus Users Guide PTER 4 a Ports This chapter describes the standard communication ports on the XiIIIPlus printers Contents Parallel Poo eee ee scr eee ees 38 Serial POM edatia tae een eae eeu Sees 40 USB 2 0 Port 2 ce eee eee 45 Zebra XilllPlus Users Guide 37 Data Ports Standard Ports Standard Ports The different ports available to connect the Xi11Plus printer to your computer or network include e Parallel e Serial RS232 e USB Parall
118. which you have 1 25 4 mm calibrated the printer 1 25 4 mm Maximum internal 8 0 x 5 5 x 4 5 8 0 x7 1 x 4 5 fanfold media pack 203 mmx 114 mmx 203 mmx 114 mm size label liner x 114 mm DAWAH 114 mm Ticket tag sensing 0 12 in x0 25 in 0 12 in x0 25 in notch L x W 3 mm x 6 mm 3 mm x 6 mm Ticket tag sensing 0 125 in 0 125 in hole diameter 3 mm 3 mm Effective leading 0 070 in 1 8 mm 0 060 in edge registration 1 5 mm accuracy vertical Effective leading 0 070 1 8mm 0 060 edge registration 1 5 mm accuracy m horizontal Specifications and Care Appendixes 220XAII Plus 0 005 in 0 14 mm 3 in 76 mm 8 0 in 203 mm 0 079 in 2 mm 0 118 in 3 mm Maximum inter label gap 2 x label length for which you have calibrated the printer 1 25 4 mm 8 0 x 8 8 x 4 5 203 mm x 114mm x 1 14 mm 0 12 in x 0 25 in 3 mm x 6 mm 0 125 in 3 mm 0 050 in 1 5 mm 0 060 1 5 mm Zebra XilllPlus Users Guide 109 Appendixes Specifications and Care 140X1111P us and 170XAIIPlus Black Mark Sensing Only Specifications 140X1111 Plus 170X1111P us 220X111 Plus Mark length 0 12 in 3 mm _ 0 12 in 3 mm 0 12 in 3 mm measuring parallel 9 43 in 11 mm 0 43 in 11 mm 0 43 in 11 mm EE to label or tag edge Mark width measuring to perpendicula
119. y default settings see FEED and PAUSE Self Test on page 136 You can leave Setup Mode at any time by pressing SETUP EXIT The SALUE CHANGES display appears Pressing the left or right black oval displays other choices and pressing NEXT SAVE selects the displayed choice The five menu choices are described in the table below 54 Zebra XilllPlus Users Guide Appendixes a Front Panel Controls LCD Display Description PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed SETUP EXIT except the darkness and tear off settings if they were changed LORD DEFAULTS Loads the factory defaults The factory defaults are shown on the following pages LOAD LAST SAVE Loads values from the last permanent save Note Loading factory defaults causes the printer to auto calibrate Password Protected Parameters Certain parameters are password protected by factory default including the communication parameters Note If the parameters are set incorrectly the printer function may be unpredictable The first attempt to change one of these parameters pressing one of the black ovals requires you to enter a four digit password at the ENTER PASSWORD display The left black oval changes the selected digit position the right black oval incr

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