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Xerox 360 Printer User Manual

1. a Press Menu again the front panel displays Enable Interface b Press gt until the front panel displays TCP IP Address c To display the IP address press Menu For example 000 000 000 000 Increment Shift Select NOTE Setting the IP address to 000 000 000 000 causes the printer to use Dynamic Address Resolution to set its IP address see Setting IP parameters RARP or BOOTP on page 65 d To set the left most digit of the address press Increment e To advance to the next digit press Shift To set this digit press Increment f To set the remaining digits press Shift and Increment as described in Step e g When the address is correctly set enter your settings into the printer by pressing Select the front panel displays Confirm Selection Confirm NOTE When you press Confirm to set the IP address the printer resets the network mask and broadcast address to the printer s defaults see Printer defaults for network mask and broadcast address on page 57 h Press Confirm the front panel briefly displays Selected then displays the IP address again The IP address is now set in the printer i To return to the menu of IP addressing parameters press Exit PhaserShare Networking Manual 63 T TCP IP Printer Configuration All Platforms 64 5 To set the network mask e Press gt until Network Mask is displayed Press Menu the front panel displays the network mask To set
2. b Press Menu to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display Press the right arrow button until the front panel displays Of d Press Select to disable the protocol the front panel briefly displays Selected then it displays Off again e Press Exit the far right button once to return to the Network Settings menu PhaserShare Networking Manual 15 161 15 Disabling Protocols 162 6 Disabling NetWare To return the printer to normal operation go immediately to Step 8 to continue and disable the NetWare protocol follow these steps a b Press the right arrow button until the front panel displays NetWare Press Menu the front panel displays Interface Press Menu again to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display Press the right arrow button until the front panel displays Of Press Select to disable the protocol the front panel briefly displays Selected then it displays Of f again Press Exit the far right button twice to return to the Network Settings menu 7 Disabling HTTP To return the printer to normal operation go immediately to Step 8 to continue and disable the HTTP protocol follow these steps a b Press the right arrow button until the front panel displays HTTP Press
3. 108 PhaserShare Networking Manual Windows NT 10 Adding a Windows NT 3 x driver This update procedure provides printer page size information for Windows NT applications However TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver Refer to your printer s user documentation for instructions on other ways of selecting color corrections Refer to your Microsoft Windows NT documentation for details on features in the Windows NT driver These instructions assume a basic familiarity with Windows NT operation and terminology For additional information about Windows NT refer to your Microsoft Windows NT documentation 1 Start your system with Windows NT 2 From the Main window double click the Print Manager icon 3 Install the Tektronix printer From the Printer menu select Create Printer the Create Printer dialog box appears 4 Under Driver scroll to the end of the list and select Other the Install Driver dialog box appears 5 When prompted do one of the following m If you are using the printer s CD ROM Type the CD ROM drive location Click OK the Select Driver dialog box appears m Ifyou are using the printer s software for Windows diskette Type the diskette drive location Click OK the Select Driver dialog box appears 6 Under Printer Driver choose your printer from the list then click OK NOTE If you are using older drivers you get a series o
4. From the printer s home page click Configuration this displays the View and Configure Settings page From the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page From the View and Configure Interface Settings page click View and Configure TCP IP Settings this displays the View and Configure TCP IP Settings page Enter your printer s settings If you make an error click Restore Initial Form Values and start again PhaserShare Networking Manual 73 T TCP IP Printer Configuration All Platforms 5 When you are finished entering the settings enter the Validation Password if one has been set and click Do Apply 6 The printer responds by displaying a dialog box that allows you to reset the printer The new parameters will not take effect until the printer is reset Setting IP parameters arp table entry address gleaning This method sets the printer s IP address until the next printer reset Once you have used this method to set the printer s IP address you can use PhaserLink Printer Management Software see Setting IP parameters PhaserLink Printer Management Software on page 73 or a PostScript utility file see Setting IP parameters PostScript utility file UNIX only on page 71 to set the address permanently You can enter the printer s Ethernet address and IP address in your host s arp table then send a
5. Network mask Needed in networks that use sub netting If you are not using sub netting leave this blank the printer will choose an appropriate mask The format is x x x x where x represents a decimal number from 0 255 Broadcast address The address the printer uses to send broadcast packets The format is x x x x where x represents a decimal number from 0 255 If you are unsure leave this blank the printer will choose an appropriate address Default gateway router The address the printer uses to communicate with devices not on the same network segment The format is X x x x where x represents a decimal number from 0 255 1 Connect the printer to the network ARP Address Resolution Protocol requires that the printer be connected on the same physical network segment as the host 2 Run the script config IP a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Type the name of the script redirecting the output to a file Type config IP gt filename 3 When prompted by the script enter the information NOTE The script accepts IP addresses that have empty fields for example 123 40 10 The script does not detect this error Double check the IP addresses you enter 72 PhaserShare Networking Manual TCP IP Printer Configuration All Platforms T Log in as root Make an entry into the host s ARP table defining the printer s IP hardwa
6. PhaserShare Networking Manual 69 T TCP IP Printer Configuration All Platforms 70 7 Return the printer to normal operation a Press Exit the far left button until the front panel displays Net work Settings b Press Exit again a Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far left button the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a If you have not changed any parameters that require a printer reset to take effect the front panel displays Ready Phaser 780 printer 1 Press Select the front panel displays Help Pages 2 Press the right arrow or left arrow buttons until the front panel displays Network Settings 3 Press Menu to enter the Network Settings menu 4 Press the right arrow button until TCP IP is displayed 5 Press Menu again the front panel displays Interface 6 To disable DHCP BOOTP a Press the right arrow button until the front panel displays DHCP BOOTP b Press Menu again to display the current status of the protocol On or off The current status is marked with an asterisk in the upper right corner of the display C Press the right arrow button until the front panel displays Off d Press Select to disable th
7. m BOOTP See Setting IP parameters RARP or BOOTP on page 65 and Supported BOOTP DHCP fields on page 68 m DHCP See Setting IP parameters DHCP on page 66 and Supported BOOTP DHCP fields on page 68 m Onany system that supports TCP IP you can use PhaserLink Printer Management Software See the next topic Setting up the printer for DNS wn using PhaserLink Printer Management Software Setting up the printer for DNS using PhaserLink Printer Management Software After setting the printer s IP address by one of the methods described previously in this chapter you can set up the printer for DNS using PhaserLink software if you have a World Wide Web browser For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page 3 From the View and Configure Interface Settings page click View and Configure TCP IP Settings this displays the View and Configure TCP IP Settings page 4 Set the Domain Name Service Resolver Enabled field Yes 5 Enter the following information m Primary Name Server IP Address required m Second Name Server IP Address optional m IP Domain Name required m Additional S
8. 10 Paper B4 11 Paper B5 12 Transparency Letter 13 Transparency A4 14 Transparency Tabloid extra 15 Coated Letter 16 Coated Legal 17 Coated Tabloid 18 Coated Tabloid extra 19 Coated Tabloid plus 20 Coated SRA3 21 Coated A3 22 Coated A4 23 Coated A5 24 Coated B4 25 Coated B5 26 Card Letter 27 Card Legal 28 Card Tabloid 29 Card Tabloid extra 30 Card Tabloid plus 31 Card SRA3 32 Card A3 33 Card A4 34 Card A5 35 Card B4 36 Card B5 37 Card Postcard 38 Label Letter 39 Label A4 40 Fabric Transfer Letter 41 Fabric Transfer A4 42 Fabric Transfer Tabloid extra 43 Envelope Env 10 44 Envelope Env C4 45 Envelope Env C5 46 Envelope Env C6 47 Envelope Env dl 48 Envelope Env chou3 49 Envelope Env kaku2 Jam CD same as 1 Jam AB Jam E same as 1 Jam AB PhaserShare Networking Manual 13 151 Chapter 14 Getting Help If you need help from Tektronix Visit Tektronix color printer web site for the most up to date information about your printer View updated user documentation download utility files get answers to frequently asked questions find a list of Tektronix dealers in your area or contact customer support Tektronix Color Printer www tek com Color_Printers web site Documentation www tek com Color_Printers userdoc introduction himl Technical support www tek com Color_Printers suppor
9. In the Add LPR compatible printer dialog box enter your printer s IP address in the field named Name or address of server providing Ipd In the field named Name of printer or print queue on that server enter PS or AUTO in UPPERCASE letters 110 PhaserShare Networking Manual Windows NT Creating an AppleTalk port uF In the Printer Port dialog box double click the AppleTalk Printing Devices port If the AppleTalk Printing Devices port is not listed in the Printer Port dialog box the Microsoft Services for Macintosh needs to be added to the Windows NT machine a In Control Panel double click Network the Network Settings dialog box appears b In the Network Settings dialog box click Add Software the Add Network Software dialog box appears c Inthe Add Network Software dialog box click the drop down menu for Network Software In the list select Services for Macintosh then click OK to install the service The original Windows NT distribution diskettes are needed during installation To apply these changes restart Windows NT 2 Inthe Available AppleTalk Printing Devices dialog box select the zone where the printer resides If no zone name appears double click the zone icon 3 Windows NT searches for all AppleTalk devices in that zone and displays a list double click your printer 4 Windows NT prompts you to capture the printer click No Capturing the printer causes it to disappear from the Chooser Set up
10. PHASERSHARE NETWORKING Manual Tektronix www tek com Color_Printers Tektronix Z PhaserShare Networking Manual V3 April 1999 071 0180 01 Copyright Tektronix Inc Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Tektronix Inc Tektronix Phaser PhaserShare the TekColor logo ColorStix ColorCoat and Made For Each Other are registered trademarks of Tektronix Inc Finepoint PhaserLink PhaserPrint the TekColor name and PhaserSym are trademarks of Tektronix Inc Adobe and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Apple AppleTalk LocalTalk EtherTalk TokenTalk and Macintosh are registered trademarks of Apple Computer Inc SGI is a trademark of Silicon Graphics Inc SPARC isa registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Inc licensed exclusively to Sun Microsystems Inc N ove l l Tektronix Phaser 840 Phaser 740 Phaser 780 and Phaser 360 printers are certified as NetWare print server P P devices on both 3 12 and 4 1x NetWare systems Bindery mode is also certified to comply on both 3 12 and 4 1x NetWare systems NetWare NDS is certified on 4 1x NetWare systems Novell and NetWare are registered trademarks o
11. cy 121 Days printed The number of calendar days that the printer was turned on If the printer was turned on for any amount of time during a day that day is counted 122 Pages Day A distribution of the number of pages printed for each day the printer was on showing how much activity the printer had A set of number pairs in the format page count range number of days For example 2 4 3 indicates that there were 3 days in which 2 3 or 4 pages were printed 123 Unique Pages Job A distribution of the sizes of jobs A set of number pairs in the format unique page count range number of jobs For example 2 4 3 indicates that there were 3 jobs that consisted of 2 3 or 4 unique pages sides PhaserShare Networking Manual 141 1 3 Printer Management 142 Usage profile full report some fields not supported by all printers cont d Field number Field name Description 124 Copies Job A distribution of how many copies were printed for each job A set of number pairs in the format copy count range number of jobs For example 2 4 3 indicates that there were 3 jobs that consisted of 2 3 or 4 copies 125 Minutes Job A distribution of how long each job took to print A set of number pairs in the format minutes range number of jobs For example 2 4 3 indicates that there were 3 jobs that took 2 3 or 4 minutes to print 131 Job Source A set of value pairs in
12. f Press gt the front panel displays NetWare Press Menu again the front panel displays Interface Press Menu to display the current status of the protocol Interface Enabledor Interface Disabled The current status is marked with an asterisk in the upper right corner of the display Press gt until the front panel displays Interface Disabled Press OK to disable the protocol the front panel briefly displays Selected then it displays Interface Press Exit the far left button to return to the NetWare display 7 Disabling HTTP To return the printer to normal operation go immediately to Step 8 to continue and disable the HTTP protocol follow these steps a b Press gt the front panel displays HTTP Press Menu the front panel displays the current status of the protocol HTTP Enabled or HTTP Disabled The current status is marked with an asterisk in the upper right corner of the display Press gt until the front panel displays HTTP Disabled Press OK to disable the protocol the front panel briefly displays Selected then it displays HTTP PhaserShare Networking Manual Disabling Protocols 8 Return the printer to normal operation Phaser 780 printer 1 2 a Press Exit the far left button until the front panel displays Network Settings b Press Exit the far left button again a Ifyou have changed any parameters that require a printer reset to take effec
13. s name optional There are three ways to change the printer s name Use the Apple Printer Utility see Changing the printer s name Apple Printer Utility on page 28 With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Changing the printer s name PhaserLink Printer Management Software on page 28 With a PC running Windows on a NetWare network you can use the PhaserShare Administrator see Changing the printer s EtherTalk TokenTalk zone optional on page 29 The name selected here prints on the Startup Page and Configuration Page the name also appears in the Chooser on a Macintosh The name can be up to 31 characters long It may contain any printable characters however the characters are deleted from the name used on AppleTalk A change is persistent across printer power cycles Notes regarding printer names If you have more than one printer in the same zone and you choose a name for one printer that is already assigned to another the second printer registers itself on the network with the number 1 appended to the name For example if you attempt to assign a printer the name TekPhaser and another printer in the zone already has the same name the printer you are naming appears on the network as TekPhaser 1 The added number is recalculated each time the printer is turned on If you have more than one printer with the same name on the n
14. 360 350 380 560 600 printers Contains live printer status which is updated according to the value specified in the Status Refresh Display field If an option is not installed no parameters are displayed for that option For Phaser 340 and Phaser 550 printers Contains read only printer status at the time the page was requested Status messages are not automatically updated while the page is displayed If an option is not installed no parameters are displayed for that option Configuration Allows you to configure and manage your printer over the web Also allows you to print the printer s internal help pages for example Startup Page Configuration Page sampler pages demo pages Help Allows you to print the printer s internal help pages for example Startup Page Configuration Page sampler pages demo pages Allows you to download a PostScript error handler file to the printer for help in diagnosing printing problems Contains a link to the Tektronix Color Printer web server for on line help and technical support Allows you to define a link from the printer s web pages to your local web server You can use this link to supply your own site specific on line help information Reference Contains links to the Tektronix Color Printer web server for printer manuals and other customer publications printer updates product information and new printer registration Smart Ideas Phaser 840 740 780 360 380 and 560
15. Assigning a print queue to the printer m For BSD systems edit the etc printcap file and add a spool directory for example to usr spool lpd m For System V hosts configure the queue as a remote BSD print queue support for TCP IP LPR is required Specific instructions for the following System V hosts are provided in this manual m Sun Solaris on page 87 m SGI IRIX 5 3 and 6 x on page 89 m IBM AIX 3 x and 4 x on page 90 m Hewlett Packard HP UX 9 x and 10 x on page 92 NOTE Some UNIX hosts report an error when you configure a print queue that is not currently on the network ignore this message PhaserShare Networking Manual 83 8 TCP IP Host Configuration UNIX 84 Assigning print queues with PhaserPrint for UNIX For UNIX environments Tektronix offers PhaserPrint for UNIX software which provides fast raster printing and a graphical user interface with push button control of printer features For more information on PhaserPrint software see Tektronix PhaserPrint for UNIX software on page 10 If you want to print using PhaserPrint for UNIX software you must use PhaserPrint software to configure your host Refer to the PhaserPrint for UNIX user manual or the instructions provided with the PhaserPrint for UNIX CD ROM for configuration information PostScript and PDF versions of the manual are available from the Tektronix ftp site ftp tek com cpid UNIX phaserprint2 1 demo MANUALS R
16. m PCand UNIX users can send the PostScript file RESET PS from the printer s utilities software m Macintosh users can reset the printer using the Apple Printer Utility See Resetting your printer using the Apple Printer Utility on page 168 Resetting the printer by any of these methods restores the printer to its power on conditions not its factory default conditions The power on conditions include any custom changes made to the printer that are stored in the printer s non volatile memory and are therefore persistent across printer power cycles For example the printer s name is a power on condition that is not altered by resetting the printer Resetting the printer PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click Configure Authorization Codes 3 On the Configure Authorization Codes page enter the validation password if one has been assigned and click Do Apply NOTE PhaserLink passwords are not encrypted 4 Wait 10 seconds then click the browser s Stop button 5 Reload the page in the browser For more information on PhaserLink Printer Management Software see Chapter 12 PhaserLink Printer Management Software PhaserShare Networking Manual 167 16 Resetting the Printer Resetting your printer using the Apple Printer Utility Macintosh users can
17. you can set more than one frame type To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select Setting IPX frame types Phaser 740 and Phaser 360 printer 40 NOTE If you are attempting to perform any front panel procedure and you don t see the expected menu choices the front panel may be locked For information on how to unlock it see If the front panel is locked on page 165 Enter the Network Settings menu Press Menu the front panel displays Help Pages Press gt or lt until the front panel displays Network Settings C Press Menu the front panel displays TCP IP Access the menu of frame types Press gt until the front panel displays NetWare Press Menu the front panel displays Enable Interface a b C Press gt the front panel displays IPX Frame Type d Press Menu the front panel displays the first in a menu of frame types PhaserShare Networking Manual Novell NetWare Configuration 4 3 Enable or disable the frame type Press gt until the frame type you want is displayed Press Menu to display the current status of the frame type Enabled or Disabled c Press gt until the frame type is either Enabled or Disabled as desired d Press OK to enter your choice into the printer The front panel briefly displays Selected then returns to the display of the frame type name 4 You can set more than
18. 138 V View and Configure Information Forwarding page 126 W Windows 95 and Windows 98 117 Windows NT 99 network communication 112 network troubleshooting 113 Windows NT 3 x driver 109 Windows NT 4 0 driver on a Windows NT 3 51 server 104 Windows NT 4 0 driver on a Windows NT 4 0 server or workstation 99 World Wide Web printer pages 122 174 PhaserShare Networking Manual Tektronix Printed on recycled paper 071 0180 01
19. 36 7 Verify that at least one file server or router on the same segment as the printer has Reply to Get Nearest Server set to on Job is serviced but does not print m Check the PhaserShare Administrator Printer Info dialog box for reported error conditions m Download the PostScript Error Handler to the printer For information on using the Tektronix PostScript Error Handler see your printer s user documentation m Use the correct Tektronix driver for your networked printer Verify that the Print Server protocol is enabled use the printer s front panel or check the Administrator s Print Server tab m Banners form feeds and tabs may interfere with the print job Try disabling these from the driver network setup PhaserShare Networking Manual 39 4 Novell NetWare Configuration Setting IPX frame types from the front panel Setting IPX frame types Phaser 840 1 When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select Press the down arrow button until Printer Configuration is highlighted Press Select Press the down arrow button until Network Settings is highlighted Press Select Press the down arrow button until NetWare is highlighted Press Select Press the down arrow button until IPX Frame Type is highlighted Press Select Press the down arrow button until the desired frame type is highlighted Press Select until On is displayed If desired
20. Card is not connected to the network Adapter Fault Card is defective Details Ring OK Ready for network communication Fault Internal error the card is defective Cable Disconnected Cable is not connected to the card Ring Error Network problem Removed by network management The network administrator has disabled the connection Route Cache The number of entries in the source route table 10 to 300 Size Route Cache The time in seconds that an entry remains in the 5 to 65535 Timeout source route table before being updated Broadcast For broadcasting to all network nodes Changes the default frame type for source route broadcasts Broadcast is ignored if Frame Routing is set to Transparent NOTE Some protocols for example IP and ARP always use all routes so they are not affected by this parameter Single Route The printer uses single route broadcasts for most source route broadcasts All Routes The printer uses all routes broadcasts for all broadcasts Unknown Route Used when the printer is searching for a route to a specific network node Changes the default frame type for source route broadcasts Unknown Route is ignored if Frame Routing is set to Transparent NOTE Some protocols for example IP and ARP always use all routes so they are not affected by this parameter Single Route The printer uses single route broadcasts for most source route broadcasts All Routes
21. Connection Type Select Network Remote Host Name The name that you entered in your etc hosts file as the remote machine name Remote Printer Name Queue name that the printer recognizes m PS for PostScript PCL for text HPGL for HP7475A m AUTO for automatic selection 4 Click OK PhaserShare Networking Manual 89 8 TCP IP Host Configuration UNIX 90 IRIX 6 x with Impressario Server The following procedure describes how to use the SGI Printer Manager program to configure a workstation running IRIX 6 x with Impressario Server to support a color PostScript printer 1 From the Toolchest click System Printer Manager or type printers at the command line 2 Click Printer and select Add from the pull down menu 3 Fill in the fields refer to the following table Field name Description New Printer Name Name of the print queue this can be anything Printer Connected To Select Local Host Location Code Optional may contain information describing the location of the printer Location Description Optional may contain information describing the location of the printer Printer Type Select one of the Generic Color PostScript entries Printer is Attached to Select Network Printer s Name or IP Address The name that you entered in your etc hosts file as the remote machine name Printer is Attached to Network With Network card
22. Intelligent Ready Settings page Select a Warmup Mode m Intelligent In this mode the printer monitors usage patterns and warms up automatically when you are most likely to need it m Scheduled This mode allows you to specify a warmup time for each day of the week If you select this mode use the Sunday through Saturday fields to select warmup times m Job Activated In this mode the printer warms up when it receives a print job If a validation password has been assigned enter the password to make the change to take effect NOTE a PhaserLink passwords are not encrypted Click Do Apply PhaserShare Networking Manual 129 1 3 Printer Management PhaserLink Status Notification Email Notification PhaserLink Status Notification allows the printer to automatically send email to the system administrator and others under the following conditions m When printer errors warnings and alerts occur m When the printer requires attention for example when service is required m When a reply toa PhaserLink Remote Internet Printing message is desired See the PhaserLink Remote Internet Printing User Manual for more information on PhaserLink Remote Internet printing This status notification capability is supplied by an SMTP Simple Mail Transport Protocol client embedded in the printer s firmware Three designated users can receive messages SysAdmin Service and Key User Printer messages reporting errors aler
23. Manual 85 8 TCP IP Host Configuration UNIX 6 Set up spool directories After you have edited the etc hosts and etc printcap files create and set permissions for the spool directory you specified Example cd usr spool lpd mkdir colorprinter chown daemon colorprinter chgrp daemon colorprinter chmod 770 colorprinter Refer to your UNIX documentation for the correct command syntax for your workstation Descriptions of printcap parameters Parameter Description Ip Name of the device to open this parameter must be left empty or set to dev null rm Remote machine name This is the name by which the workstation identifies the printer it must match the name in the etc hosts file rp Remote printer queue name This is the queue name that the printer recognizes It must be one of the following m PS for PostScript m PCL for Printer Control Language m HPGL for Hewlett Packard Graphics Language m AUTO for Automatic Language Selection the printer automatically senses the language of the print job and processes it accordingly If you specify any other remote printer queue name the printer defaults to AUTO Your printer model may not support all languages listed here See your printer s user documentation for information on the supported languages With some printers PCL must be authorized with an authorization code before it can be used If you use PCL for the remote printer queue name make sure that PC
24. NetWare a Press the down arrow button until NetWare is highlighted Press Select b Press the down arrow button until NetWare is highlighted c Press Select until Off is displayed To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select a To disable other protocols press the up arrow button until Previous Menu is highlighted Press Select Continue with Step 6 158 PhaserShare Networking Manual Disabling Protocols 15 6 To disable TCP IP a Press the down arrow button until TCP IP is highlighted Press Select Press the down arrow button until TCP IP Interface is highlighted Press Select until Off is displayed To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select To disable other protocols press the up arrow button until Previous Menu is highlighted Press Select Continue with Step 7 7 To disable HTTP Phaser 740 printer Press the down arrow button until HTTP is highlighted Press Select until Off is displayed To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select 1 Press Menu the front panel displays Help Pages NOTE When you are in the menu if the front panel is not used for 5 minutes the printer returns to the Ready state 2 Enter the Network Settings menu by pressing gt or lt until the front panel disp
25. Networking Manual 171 sending Usage Profile reports via email Phaser 740 135 sending Usage Profile reports via email Phaser 780 135 sending Usage Profile reports via email Phaser 840 134 setting IPX frame type Phaser 740 and 360 40 setting IPX frame type Phaser 780 41 setting IPX frame type Phaser 840 40 setting printer s IP addressing parameters Phaser 360 63 setting printer s IP parameters Phaser 740 58 setting printer s IP parameters Phaser 780 60 setting printer s IP parameters Phaser 840 57 setting Token Ring Frame Routing Phaser 740 and 360 16 setting Token Ring Frame Routing Phaser 780 17 FTP 169 G Gateway IP address 55 H HAL automated fax system 155 host access 76 hosts file 85 information forwarding 126 Information Not Available 49 Intelligent Ready enabling and disabling from the front panel 129 setup with PhaserLink software 129 IP addressing parameters 55 DHCP 66 general information on setting 57 setting from Phaser 360 front panel 63 setting from Phaser 740 front panel 58 setting from Phaser 780 front panel 60 setting from Phaser 840 front panel 57 setting using a PostScript utility file UNIX 71 172 PhaserShare Networking Manual setting using PhaserLink software 73 setting using RARP or BOOTP 65 J job accounting 127 PhaserLink Software 128 PhaserShare Administrator 127 L LocalTalk 25 cables 23 troubleshooting 30 LPR 76 M Main window 47 m
26. Press Exit the far right button the front panel displays TCP IP Broadcast Address Menu Return the printer to normal operation a Press Exit the far right button until Network Settings appears on the top line of the display Press Exit again a Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Confirm the printer resets To return to normal operation without resetting the printer press Exit the far right button Printer Menu appears on the top line of the display Press Exit again the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a Ifyou have not changed any parameters that require a printer reset press Exit again the front panel displays Ready PhaserShare Networking Manual TCP IP Printer Configuration All Platforms 7 Setting IP parameters Phaser 360 printer front panel NOTE When you set the IP addressing parameters from the front panel the front panel selections for DHCP BOOTP and RARP are automatically set to Disabled 1 Press the Menu the front panel displays Help Pages NOTE When you are in the menu if the front panel is not used for 5 minutes the printer returns to Ready 2 Press gt or lt until the front panel displays Network Settings 3 Press Menu until the front panel displays TCP IP 4 To set the IP address
27. Source Route use source routing NOTE If you are attempting to perform any front panel procedure and you don t see the expected menu choices the front panel may be locked For information on how to unlock it see If the front panel is locked on page 165 1 Press Menu the front panel displays Help Pages 2 Press gt or lt until the front panel displays Network Settings 3 Access the Frame Routing menu a Press Menu until the front panel displays Token Ring b Press Menu the front panel displays the first of two Frame Routing choices 4 Select the desired Frame Routing Transparent or Source Route a Press gt until the Frame Routing choice you want is displayed b Press OK to enter your choice into the printer the front panel briefly displays Selected then returns to the Token Ring display 5 Return the printer to normal operation a Press Exit until the front panel displays Network Settings b Press Exit again a Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a If you have not changed any parameters that require a printer reset to take effect the front panel displays Rea
28. SunOS 4 x and 5 x Solaris 1 x and 2 x and Digital UNIX Modify the etc hosts file to identify the printer to the workstation and modify the etc printcap file to describe the printer to the workstation 1 Log on to your system as root 2 Make a backup copy of the etc hosts file NOTE You need superuser privileges to edit this file 3 Edit etc hosts and add a line that defines the printer s IP address and its name The IP address you enter here for the printer must be the same address you specified as the printer s IP address when it was configured The name is the name by which your workstation identifies the printer You will enter this same remote name in your etc printcap file in the next step Example 134 62 33 138 Phaser740 In this example 134 62 33 138 is the printer s IP address and Phaser740 is the printer s remote name 4 Make a backup copy of the etc printcap file 5 Edit etc printcap and add an entry for your printer Refer to the following example and the table Descriptions of printcap parameters on page 86 to create your entry Sample printcap file Printer Tektronix Phaser740 Print queue name colorprinter Remote machine name Phaser740 Remote printer queue name PS Spool directory usr spool lipd colorprinter colorprinter lp rm Phaser740 rp PS mx 0 1f usr spool 1lpd ERRORLOG sd usr spool lpd colorprinter Se SR SOE HE PhaserShare Networking
29. The file unix tar contains all shell scripts and other files needed for network configuration in UNIX environments The file is in UNIX tar format The file is included with your printer s networking software Listing the contents of unix tar Type this command tar tvf directory name unix tar Where directory name is the mount point or the directory that contains the file For example tar tvft mnt unix tar Extracting the files 1 Change cd to the directory on your workstation where you want the files to reside 2 Type this command tar xvf directory name unix tar Where directory name is the mount point or the directory that contains the file For example tar xvf mnt unix tar Printing the Configuration Page Your printer s Configuration Page reports important information that you will need for TCP IP configuration For information on printing a Configuration Page see The printer s Configuration Page on page 6 52 PhaserShare Networking Manual TCP IP configuration overview Print the Configuration Page r Configure host Host table e Print queue y Configure printer Where should the printer s IP addressing information be stored TCP IP Configuration Overview i OR Printer Server e Use printer s front panel Host file RARP BOOTP or DHCP OR e Use Tektronix supplied UNIX shell scripts to generate PostScript configuration files Send Pos
30. The printer uses all routes broadcasts for all broadcasts 18 PhaserShare Networking Manual PhaserShare Series B Network Interfaces 2 How to configure Token Ring parameters m On UNIX systems you can use the script config TokenRing provided with the printer s network utilities software See the next topic Using the config TokenRing script m On PCs you can edit the PostScript utility file TOKNCFG PS and send it to the printer See the README file in the UTILS directory on the printer s CD ROM for details m Ona Macintosh you can edit the PostScript utility file Configure Token Ring and send it to the printer See the ReadMe file in the Network Utilities folder on the printer s CD ROM for details m Windows users on NetWare networks can use the PhaserShare Administrator See Using the PhaserShare Administrator to configure Token Ring on page 20 m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software See Using PhaserLink Printer Management Software to configure Token Ring on page 21 Whichever method you use you must reset the printer to make the changes take effect For more information see Chapter 16 Resetting the Printer Using the config TokenRing script The UNIX shell script config TokenRing is provided with the printer s network utilities software The script creates a PostScript file containing the Token Ring parameters Set the
31. Token Ring parameters by sending the PostScript file to the printer Before performing this procedure you must install the script on your host computer If you have not already installed the file see Extracting files from unix tar on page 52 Your host spooling system must also be configured see Chapter 8 TCP IP Host Configuration UNIX 1 Connect the printer to the network ARP Address Resolution Protocol requires that the printer be connected on the same physical network segment as the host You will be using the arp command later in this procedure 2 Login 3 Run the script config TokenRing a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Type the name of the script redirecting the output to a file Type config TokenRing gt filename 4 When prompted by the script enter the Token Ring parameters 5 When the script is finished log in as root PhaserShare Networking Manual 19 2 PhaserShare Series B Network Interfaces 20 Make an entry into the host s ARP Address Resolution Protocol table defining the printer s Printer Name Token Ring address pair In general this requires a command corresponding to one of the following syntax examples arp s printer name Token Ring address for BSD systems or arp s ether printer name Token Ring address for System V See the documentation for your host system for specifics of this c
32. Type Press Menu the front panel displays the first in a menu of frame types Enable or disable the frame type a e Press the right arrow button until the frame type you want is displayed Press Menu to display the current status of the frame type On or Off Press the right arrow button until the frame type is either On or Off as desired Press Select to enter your choice into the printer The front panel briefly displays Selectea then returns to the display of the frame type name Press Exit the far right button to return to the menu of frame types You can set more than one frame type to set other frame types repeat Step 3 Return the printer to normal operation a Press Exit the far right button until Network Settings appears on the top line of the display Press Exit again a If you have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Confirm the printer resets To return to normal operation without resetting the printer press Exit the far right button Printer Menu appears on the top line of the display Press Exit again the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a Ifyou have not changed any parameters that require a printer reset press Exit again the front panel displays Ready PhaserShare Networking Manual Chapter P
33. a demonstration copy at this Tektronix site ftp tek com cpid UNIX phaserprint2 1 demo PhaserShare Networking Manual Chapter PhaserShare Series B Network Interfaces PhaserShare Series B network cards work with the Phaser 840 740 780 and 360 printers Printers that work with PhaserShare Series B network cards have a built in PhaserShare Series B Ethernet interface on the rear panel Earlier printers Phaser 380 350 340 560 550 540 and 600 may be equipped with earlier PhaserShare network cards these printers have no built in network connections on the rear panel If you are not sure which network interface your printer has see Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards on page 3 This chapter provides information on connecting PhaserShare Series B interfaces to the network for information on installing PhaserShare Series B network cards see the instruction sheet that is shipped with each card PhaserShare Series B Ethernet interface Ethernet is a communication standard that supports very high speed data transmission Ethernet offers significant speed improvement compared to serial parallel and LocalTalk connections Speed improvement varies greatly depending on network traffic computer hardware and other factors The PhaserShare Series B Ethernet interface conforms to the IEEE 802 3 and Ethernet II standards With the printer s built in Ethernet interface you can connect the
34. again a Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a Ifyou have not changed any parameters that require a printer reset to take effect the front panel displays Ready PhaserShare Networking Manual TCP IP Printer Configuration All Platforms T Setting IP parameters RARP or BOOTP With this method configuration information is sent to the printer over the Ethernet or Token Ring connection via RARP or BOOTP depending on which protocol your host supports This is called Dynamic Address Resolution The advantage of server based configuration is that it provides centralized administration You can configure a number of printers from a central location The disadvantage is that if the server is down the printer does not appear on the network after a reset or power cycle because the printer gets its boot information from a boot server and does not retain it in non volatile memory Store the printer s configuration information on a boot server in a configuration file such as an ethers or bootptab file On power up the printer issues RARP and BOOTP requests and receives the configuration information from the server
35. are finished with Add Printer Wizard follow the directions in the next topic Adding a port to an existing printer on page 119 Adding a port to an existing printer Use this procedure to add a port after you have installed the printer 1 Select your printer a From the Start menu select Settings then click Printers b In the Printers window right mouse click on your printer 2 From the pop up menu choose Properties 3 When the properties dialog for the printer is displayed click Details PhaserShare Networking Manual 119 1 Windows 95 and Windows 98 PhaserPort Software Click Add Port then select Other Highlight PhaserPort and click OK this displays the Add PhaserPort dialog a Inthe Description field enter a name for the port this can be the printer name model location or any other descriptive name of your choice such as Phaser 740 b Inthe Name Address field enter the IP address or DNS name of the printer for example 192 1 1 2 If you don t know the printer s IP address or DNS name click Browse to display a list of printers on the network Double click the printer you want PhaserPort automatically enters the information into the Add PhaserPort dialog To search the network again click Refresh to narrow down the search by using subnets click Advanced c Click OK Click OK again to apply the changes the printer driver is now configured to use your new PhaserPort Changing a port
36. arrow and up arrow buttons as described in Steps 5d through 5f to set the network mask d When the network mask is set use Select and Confirmas described in Steps 5g and 5h to enter the network mask into the printer e Press Exit the far right button the front panel displays TCP IP Network Mask Menu PhaserShare Networking Manual 61 T TCP IP Printer Configuration All Platforms 62 To set the gateway address a b Press the right arrow button until Gateway Address is displayed Press Menu the front panel displays the gateway address Use the up arrow and right arrow buttons as described in Steps 5d through 5f to set the gateway address When the gateway address is set use Set and Confirm as described in Steps 5g and 5h to enter the gateway address into the printer Press Exit the far right button the front panel displays TCP IP Gateway Address Menu The printer calculates the broadcast address based on the IP address and the network mask However the broadcast address can be viewed and set using the following procedure a b Press the right arrow button until Broadcast Address is displayed Press Menu the front panel displays the broadcast address Use the up arrow and right arrow buttons as described in Steps 5d through 5f to set the broadcast address When the broadcast address is set use Select and Confirm as described in Steps 5g and 5h to enter the broadcast address into the printer
37. connecting the printer to the network see Chapter 2 PhaserShare Series B Network Interfaces Install the Tektronix driver for your printer on every Macintosh and PC that will send print jobs to the printer For details on driver installation see your printer s user documentation Configuration overview NOTE The printer s AppleTalk connection works with Macintosh system software 7 0 7 1 7 5 7 6 8 0 8 1 and 8 2 The configuration procedure for LocalTalk EtherTalk and TokenTalk consists of two simple steps 1 Print the Configuration Page It reports the printer s default name which you need for EtherTalk and TokenTalk configurations For information on printing a Configuration Page see The printer s Configuration Page on page 6 Verify that the printer is in the Chooser See Finding the printer s name in the Chooser on page 26 m If the printer is not in the Chooser see Troubleshooting on page 30 m If the printer is in the Chooser you may want to change the printer s name or zone See Changing the printer s name optional on page 27 and Changing the printer s EtherTalk TokenTalk zone optional on page 29 NOTE The default language for the LocalTalk EtherTalk and TokenTalk ports is PostScript Refer to your printer s user documentation for information about changing the printers default language PhaserShare Networking Manual 25 3 EtherTalk LocalTa
38. enter the broadcast address into the printer 8 Return the printer to normal operation a Press Exit the far left button until the front panel displays Net work Settings b Press Exit again a Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far left button the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a If you have not changed any parameters that require a printer reset to take effect the front panel displays Ready Setting IP parameters Phaser 780 printer front panel 60 NOTE When you set the IP addressing parameters from the front panel the front panel selections for DHCP BOOTP and RARP are automatically set to Disabled 1 While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu 2 Press the left or right arrow buttons until the front panel displays Net work Settings Printer Menu Network Settings Menu 3 Press Menu to enter the Network Settings menu Network Settings appears on the top line of the display 4 If TCP IP is not already displayed press the right arrow button until the front panel displays TCP IP PhaserShare Networking Manual TCP IP Printer Configuration All Platf
39. in the RARP or BOOTP response The RARP response contains only IP address information After the printer has its address information you can set other TCP IP parameters by either of two methods m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Setting IP parameters PhaserLink Printer Management Software on page 73 m Send PostScript files to the printer using your host spooler UNIX shell scripts for creating the PostScript files are provided with your printer s network utilities software See Setting IP parameters PostScript utility file UNIX only on page 71 For PC environments the PostScript file IPCONFIG PS is in the UTILS directory on your printer s CD ROM NOTE The printers BOOTP and RARP implementations do not support booting across a router The BOOTP or RARP server host and client printer must be connected to the same Token Ring or Ethernet segment or to segments interconnected only by repeaters and or bridges However with certain hosts such as OS 2 on Token Ring networks the server and the client must be on the same Token Ring Furthermore the printer s BOOTP and RARP implementations do not support booting between Token Ring and Ethernet segments PhaserShare Networking Manual 65 T TCP IP Printer Configuration All Platforms Setting IP parameters DHCP 66 DHCP Dynamic Host Configuration Protocol is a system in which DHCP serv
40. later as an upgrade kit follow the installation instructions that are shipped with the card LocalTalk connection NOTE LocalTalk is sometimes referred to as AppleTalk LocalTalk refers to the physical connection AppleTalk is the protocol You can make LocalTalk connections between the printer and a single computer or a LocalTalk network If your LocalTalk installation is complex or if you need assistance contact your network system administrator CAUTION Connect your printer to a LocalTalk network before you turn on the printer The PhaserShare Series B LocalTalk card has the following connections and indicators on the rear panel 1 TX indicator yellow blinks while the interface is transmitting 2 RX indicator green blinks while the interface is receiving 3 LocalTalk connector 8 pin circular DIN NOTE Both indicators flashing together indicates a fatal software error Turn the printer off then on again if the problem persists replace the card a eries B LocalTalk Card OM Fe VA LocalTalk o mi 2 9789 07 22 PhaserShare Networking Manual PhaserShare Series B Network Interfaces 2 LocalTalk connectors and cables LocalTalk connectors and cables are available through your local reseller This illustration shows two commonly used types of LocalTalk connectors 1 Self terminating connector 2 Connector that requires an external terminator depending on your network configuratio
41. list in the Main window 3 If you want your chosen selection or sort option to apply each time you run the PhaserShare Administrator check the Use setting at startup checkbox If you leave the box unchecked the next time the Administrator is started the settings are All Tektronix Printers and Print Server Name When the Administrator is first installed the setting for Select by is Printer Name 4 To rearrange the list click OK To return to the Main window without rearranging the list click Cancel When you select a Sort by option the Select by option changes to All Tektronix Printers When you choose a Select by option the Sort by option changes to Print Server Name Information Not Available in the Printer List When using the Sort by options some selections in the Search Options dialog box display the message Information Not Available in the printer list in the Main window This indicates that the printer is not equipped with a PhaserShare card or is not using the PhaserShare Series B interface The PhaserShare Administrator cannot configure these printers use the Advanced Configuration Tool supplied with your printer s network utilities software PhaserShare Networking Manual 49 5 PhaserShare Administrator Software for NetWare Networks Printer Not Responding dialog box If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box quit and restart the PhaserShare Administ
42. one frame type to set other frame types repeat Step 3 5 Return the printer to normal operation a Press Exit the far left button until the front panel displays Net work Settings b Press Exit again a If you have changed any parameters that require a printer reset to take effect you are prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far left button the printer returns to normal operation but the changes you have made do take effect until the next time the printer is reset a Ifyou have not changed any parameters that require a printer reset to take effect the front panel displays Ready Setting IPX frame types Phaser 780 printer 1 Enter the Network Settings menu a While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu b Press the left or right arrow buttons until the front panel displays Network Settings Printer Menu Network Settings Menu C Press Menu to enter the Network Settings menu Network Settings appears on the top line of the display PhaserShare Networking Manual 41 4 Novell NetWare Configuration 42 Access the menu of frame types a b c d Press the right arrow button until the front panel displays Netware Press Menu the front panel displays Interface Press the right arrow button until the front panel displays IPX Frame
43. printer directly to an Ethernet network using twisted pair 10BaseT cables With the PhaserShare Series B Ethernet card you can connect the printer directly to an Ethernet network using twisted pair 10BaseT or 100BaseTx or thin coax 10Base2 cables Connecting the printer using thick coax 10Base5 requires an adapter contact your dealer to obtain adapters cables and terminators When a PhaserShare Series B Ethernet card is installed the built in Ethernet connector is disabled use the connectors on the card When a PhaserShare Series B card is purchased initially with the printer it is installed at the factory When a PhaserShare Series B card is purchased later as an upgrade kit follow the instructions that are shipped with the card CAUTION To avoid damaging the network interface turn off the printer before making any Ethernet connections PhaserShare Networking Manual 11 2 PhaserShare Series B Network Interfaces Ethernet connections and indicators 12 The printer s built in Ethernet connector The printer s built in Ethernet connector has the following connections and indicators 1 LINK indicator Phaser 360 only on indicates a working connection to a hub off indicates no connection to a hub 2 RCV indicator green blinks while the network interface is receiving 3 XMT indicator yellow blinks while the network interface is transmitting 4 Twisted pair 10BaseT connector L
44. printers Provides an on line connection to examples and templates of things you can do with your Tektronix color printer Gallery Phaser 340 350 and 550 printers Provides an on line connection to examples and templates of things you can do with your Tektronix color printer List Printers Displays a list of all Tektronix printers on the same IP network as the printer you are connected to Phaser 840 Click on any printer in the list to view that printer s PhaserLink Status page and 780 printers only NOTES The link Copyright Tektronix Inc connects you to a page of copyright information on the Tektronix web server In the Help and Reference pages when you click a link that connects you to the Tektronix web server the printer sends status information back to the Tektronix server Transmitting this information ensures the quickest connection to relevant product and update information Tektronix may store this information to serve you better in the future See Information Forwarding on page 126 for more information PhaserShare Networking Manual 12 123 12 PhaserLink Printer Management Software Printer status display To display the printer s live status click the link Start Status Update on the printer s Current Status Page the Live Status page is displayed The page has two parts m The status summary reports information about the printer s status and configuration m The status icon graphically indi
45. queue is not PS this message is displayed Error print server did not accept request Job aborted Checking the IP address of the Windows NT server If you have tried the techniques described in this troubleshooting topic and communication is still not happening check the IP address of the Windows NT server If it is in a different class possibly even a different network number in the same class it can prevent communication from taking place 116 PhaserShare Networking Manual Chapter Windows 95 and Windows 98 PhaserPort Software The Tektronix PhaserPort software is a port monitor that allows you to print directly from Windows 95 and Windows 98 to a networked Tektronix printer via TCP IP There is no need for third party software or a third party interface attached to the parallel port PhaserPort gives your printer increased throughput without sacrificing connectivity TCP IP configuration for the PC If you don t already have a TCP IP address configured for your PC contact your system administrator to ensure that the configuration is made according to your company guidelines If there is no TCP IP network already in place configure your PC with a unique address such as 192 1 1 1 To check the IP address for your PC follow these steps 1 From the Start menu click Run 2 Enter winipcfg 3 Click OK 4 Choose your network adapter from the pulldown list 5 The IP address is listed in the IP Address field Fo
46. s default URL is listed here http printer s IP address where printer s IP address is the IP address you set for the printer during TCP IP configuration NOTE Some platforms and browsers allow you to set a name IP address pair in the UNIX host table or equivalent network name server database on a non UNIX host the printer s name can be used in place of the IP address in the URL For example http Phaser360 Marketing Printer information pages 122 Your printer s Current Status page is your starting place for viewing your printer s information From the Current Status page you can access other pages internal to the printer and you can link to a number of external web sites as well PhaserLink Printer Management Software pages have three components m Header The header is at the top of the page It is the same for all printer pages The header shows the Tektronix logo a picture of the printer and the printer s model number m Main section The top of the main section reports the page name and the printer name The rest of the middle section is different for each printer m Navigation links Five navigation links take you to other printer pages The following table describes the links and the pages they lead to PhaserShare Networking Manual PhaserLink Printer Management Software PhaserLink Printer Management Software navigation links Link Page Description Status For Phaser 840 740 780
47. the window are checked Click Users this view displays a list of queue users and queue user groups Verify that the list of users groups and group memberships are correct For more details consult the NetWare Administrator documentation Click Assignment this view displays the print servers and printers assigned to service this print queue Assign the appropriate objects to this print queue NOTE For the print server to attach and service the print queue the print server object name in the tree must match the print server name in the printer Job appears in queue but printer does not service it 1 Verify that the printer has been set up to service the queue a Log in as ADMIN and launch the NWAdmin utility Browse the directory services tree to the location of the print queue object for this printer Double click the print queue object to view its properties b Click Assignment this view displays the print servers and printers assigned to service this print queue c The Authorized print servers window and the Printers servicing print queues window should list the names of the objects linked to this print queue Ifa print server object is not linked to this print queue create or modify a print server object and assign it to this print queue If a printer object is not linked to this print queue create or modify a printer object and assign it to this print queue See the NetWare user documentation for more details C
48. the format job source number of jobs For example EtherTalk 3 indicates that there were 3 jobs printed over EtherTalk 132 Job Language A set of value pairs in the format job language number of jobs For example PostScript 3 indicates that there were 3 PostScript jobs printed 133 Jobs Collated A set of value pairs in the format No number of jobs Yes number of jobs For example No 5 Yes 3 indicates that 5 non collated jobs were printed and 3 collated jobs were printed 134 Cancelled jobs The number of jobs that were cancelled 141 Duplex Prints A set of value pairs in the format Simplex number of pages pages Duplex number of pages For example Simplex 5 Duplex3 indicates that 5 single sided pages were printed and 3 double sided pages were printed 142 Output Order pages A set of value pairs in the format Face Down number of pages Face Up number of pages For example Face Down 5 Face Up 3 indicates that 5 pages were printed face down and 3 pages were printed face up 143 Color Prints pages A distribution of color vs monochrome pages 144 Print Quality pages A distribution of images for all print qualities 145 Color Correction A distribution of images for all color correction modes pages 151 Multi Purpose Tray A distribution of images for all possible media size and Media type combinations from the Multi Purpose tray as much as the user has identified it 152 Cassette Media A distribution of images for all
49. the network mask press Increment and Shift as described in Step 4d through 4f When the network mask is set enter it into the printer by pressing Select and Confirm as described in Steps 4g and 4h To return to the menu of IP addressing parameters press Exit 6 To set the gateway address a b Press gt until Gateway Address is displayed Press Menu the front panel displays the gateway address To set the gateway address press Increment and Shift as described in 4d through 4f When the gateway address is set enter the it into the printer by pressing Select and Confirmas described in Steps 4g and 4h 7 The printer calculates the broadcast address based on the IP address and the network mask as described under Printer defaults for network mask and broadcast address on page 57 In most cases this calculated value is correct and there is no need to set the broadcast address However the broadcast address can be viewed and set using the following procedure a b Press gt until Broadcast Address is displayed Press Menu the front panel displays the broadcast address To set the broadcast address press Increment and Shift as described in 4d through 4f When the broadcast address is set enter it into the printer by pressing Select and Confirmas described in Steps 4g and 4h 8 Return the printer to normal operation a b Press Exit until the front panel displays Network Settings Press Exit
50. these files were downloaded from an on line service type the path name where they were saved Click OK 3 Select the printer model and click Next 4 If prompted that a driver is already installed for this printer select Replace existing driver Click Next Name the printer and set up sharing 1 Type the printer s name this can be any name you want If the Windows based applications are to use this printer as the default printer click the appropriate box Click Next Add Printer Wizard i T z Tektronix Phaser 360 gt f lt gt 102 PhaserShare Networking Manual Windows NT 10 If this printer is to be shared on the network click Shared and click all applicable platforms that may be printing to this printer If desired enter a Share Name for the printer If the printer is a local printer only click Not shared Click Next Add Printer Wizard Indicate whether this printer will be shared with other network users If you choose sharing give this printer a share name Shared Not shared Share Name Phaser_360_1 Select the operating systems of all computers that will be Printing to this printer Windows 95 Windows NT 4 0 Alpha Windows NT 4 0 PPC Windows NT 3 5 or 3 51 x86 Windows NT 3 5 or 3 51 MIPS Windows NT creates the printer 1 If you want Windows NT to print a test page after installing the printer driver click Yes recommended If you do not want th
51. transaction PhaserShare Networking Manual 7 67 T TCP IP Printer Configuration All Platforms Supported BOOTP DHCP fields The printer recognizes the BOOTP DHCP fields listed in the following table Field Description Values gw Gateway address list List of IP addresses separated by spaces ha Hardware address Hexadecimal the ha tag must be preceded by the ht tag ht Hardware type see Unsigned decimal octal or hexadecimal integer Assigned Numbers RFC or one of the following symbolic names For UNIX Ethernet ethernet or ether for 10 Mbit Ethernet DIX encapsulation ieee802 for IEEE 802 Ethernet SNAP encapsulation For UNIX Token Ring token ring For OS 2 Ethernet or Token Ring ether ip IP address A single IP address Ig Log host address es A list of IP addresses separated by spaces sm Subnet mask A single IP address dn IP domain name A single domain name ds DNS server IP address Printer recognizes up to two IP addresses list separated by spaces 68 PhaserShare Networking Manual TCP IP Printer Configuration All Platforms 7 Enabling and disabling RARP and BOOTP DHCP front panel RARP BOOTP and DHCP can be enabled and disabled from the front panel The default is enabled When you set the IP addressing parameters from the front panel the front panel selections for DHCP BOOTP and RARP are automatically set to Disabled To disable these protocols manually follow
52. via TCP IP m UNIX workstation via TCP IP m Macintosh computers via AppleTalk LocalTalk EtherTalk and TokenTalk m Windows 98 m Windows 95 Supported PC platforms Any PC in the server environments listed in the previous topic Environments supported can print over the network to a Phaser printer including the following Windows 98 Windows 95 Windows 3 1 Windows NT Windows for Workgroups OS 2 Warp DOS PhaserShare Networking Manual Workstations peer to peer Network Printing with Tektronix Color Printers UNIX Macintosh Windows 95 Server Novell NetWare IPX Windows NT EtherTalk or TCP IP LAN Server 4 0 TCIP IP UNIX TCP IP i Phaser printers are compatible with Banyan Vines and Microsoft LAN Manager servers however third party interfaces are required Contact Tektronix Technical Support for more information see Chapter 14 Getting Help Clients Windows 95 Windows 3 1 Windows NT Windows for Workgroups 0S 2 Warp DOS Phaser Color Printer With PhaserShare Ethernet or Token Ring interface 9538 04c PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Network installation overview Step 1 Unpack and setup This step must be done before attempting to configure the printer on a network the printer Printer setup includes installing ink or toner loading paper trays and turning on the printer See your print
53. your local web server s support page m You can access on line manuals and technical support information by using built in links to the Tektronix web site PhaserLink Printer Management Software provides an easy to use consistent interface that you can use to perform most of the configuration tasks described throughout this manual System requirements PhaserLink Printer Management Software provides printer status and printer management independent of network servers and operating systems PhaserLink Printer Management Software requires only a World Wide Web browser and a TCP IP connection between the printer and the network TCP IP and HTTP must be enabled in the printer Multiple language support PhaserLink Printer Management Software is displayed in the language selected from the printer s front panel See your printer s user documentation for information on selecting a language PhaserShare Networking Manual 121 12 PhaserLink Printer Management Software Accessing printer information from a browser Before you can view your printer s information pages you must connect the printer to the network using a TCP IP connection and set the printer s IP address Once the TCP IP connection has been established and the printer s IP address is set you can visit the printer s home page from your web browser by entering the printer s URL Uniform Resource Locator just as you would to visit any web site The printer
54. 1839 where is your country s International Access Code PhaserShare Networking Manual 155 14 Getting Help Receiving email update notices Using the World Wide Web you can register to receive email notification of new printer drivers accessories and upgrades for your Tektronix Phaser color printer as they become available To subscribe to this free service simply follow these steps 1 Point your browser to the Tektronix web site www tek com Color_Printers support subscribe html 2 Enter your email address and select your model of Phaser color printer from the pull down list 3 Click subscribe 156 PhaserShare Networking Manual Chapter Disabling Protocols After your network configuration is complete you may want to disable protocols that you are not using to avoid unnecessary network traffic There are four ways to disable protocols m Use the printer s front panel see Disabling protocols front panel on page 158 m Use the PhaserShare Administrator if you are running NetWare see Disabling protocols PhaserShare Administrator on page 166 m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Disabling protocols PhaserLink Printer Management Software on page 166 m Send the appropriate PostScript utility file to the printer See the README files on the printer s CD ROM The PC README file is in the UTILS directory the Maci
55. 3 0 If you copy these PhaserLink software help files to your local web server then define that server as your local link PhaserLink users can access the help files from the printer s PhaserLink software Help page To configure PhaserLink Printer Management Software Help 1 Copy the PhaserLink HTML help files from the printer s CD ROM to your local web server Note the URL for the PhaserLink Help home page PLHOME HTM 2 Access the printer s Status page by entering the printer s URL into your browser See Accessing printer information from a browser on page 122 for more information 3 Click Configure this displays the View and Configure Settings page 4 Click Define Local HTTP Link this displays the Define Local HTTP Link page 5 Enter the URL that you have set up for the PhaserLink Help home page don t forget the prefix http If you have configured PhaserLink to require a password enter it into the Password field Then click Do Apply NOTE PhaserLink passwords are not encrypted To access PhaserLink Printer Management Software Help After you have defined the PhaserLink Help home page as your local link as described in the previous procedure users can access PhaserLink Help this way 1 Click Help this displays the Help page 2 On the Help page click local HTTP link this displays the home page for PhaserLink software help PhaserShare Networking Manual 125 12 PhaserLink Printer Managemen
56. 3 Jam C Exit Cover A distribution of jams for all possible media size and Phaser 840 type combinations as much as the user or the tray has identified it Jam C Fuser A distribution of jams for all possible media size and Phaser 740 type combinations as much as the user or the tray has identified it Jam CD A distribution of jams for all possible media size and Phaser 780 type combinations 214 Jam D Front Cover A distribution of jams for all possible media size and Phaser 840 type combinations as much as the user or the tray has identified it Jam D Flip A distribution of jams for all possible media size and Phaser 740 780 type combinations as much as the user or the tray has identified it 215 Jam E Exit A distribution of jams for all possible media size and Phaser 840 740 type combinations as much as the user or the tray has identified it Jam E Phaser 780 A distribution of jams for all possible media size and type combinations 216 Jam F Duplex A distribution of jams for all possible media size and type combinations as much as the user or the tray has identified it PhaserShare Networking Manual Logs Printer Management 13 Usage profile full report some fields not supported by all printers cont d Field number Field name Description 217 Jam Manual Feed A distribution of jams for all possible media size and Phaser 840 type combinations through Manual Feed as much as the us
57. BOOTP DHCP fields 68 Enabling and disabling RARP and BOOTP DHCP front panel 69 Setting IP parameters PhaserLink Printer Management Software 73 Controlling host access 76 Receiving printer status 79 TCP IP Host Configuration UNIX Configuring a host 83 Troubleshooting 94 TCP IP Configuration OS 2 Warp LAN Server Setting the printer s IP addressing parameters 95 Creating an LPR queue in OS 2 Warp Connect direct LPR connection to the printer 96 OS 2 client to server setup 97 Warp Server 4 0 Warp Connect 98 Windows NT Setting the printer s IP address 99 Adding the Windows NT 4 0 driver on a Windows NT 4 0 server or workstation 99 Adding the Windows NT 4 0 driver on a Windows NT 3 51 server 104 Adding a Windows NT 3 x driver 109 Windows NT network communication 112 Windows NT network troubleshooting 113 Windows 95 and Windows 98 PhaserPort Software TCP IP configuration for the PC 117 Setting the printer s IP address 117 PhaserPort software installation 118 Adding a port for anew printer 119 Adding a port to an existing printer 119 Changing a port s IP address 120 PhaserShare Networking Manual 12 13 14 15 PhaserLink Printer Management Software System requirements 121 Multiple language support 121 Accessing printer information froma browser 122 Printer information pages 122 Printer status display 124 PhaserLink Printer Management Software help files 125 Setting printer parameters Ph
58. Before you begin 25 Configuration overview 25 Finding the printer s name in the Chooser 26 Changing the printer s name optional 27 Changing the printer s EtherTalk TokenTalk zone optional 29 Troubleshooting 30 Novell NetWare Configuration The printer s NetWare interface 31 Before beginning the configuration procedure 32 Configuration software for NetWare 33 NetWare configuration for Windows environments 33 Troubleshooting Windows configurations 36 Setting IPX frame types from the front panel 40 PhaserShare Administrator Software for NetWare Networks Introduction to the PhaserShare Administrator 43 NetWare configuration with the PhaserShare Administrator 44 Installation 44 Using the PhaserShare Administrator 46 PhaserShare Administrator on line help 50 TCP IP Configuration Overview Before you begin 52 Extracting files from unix tar 52 Printing the Configuration Page 52 TCP IP configuration overview 53 PhaserShare Networking Manual 10 11 TCP IP Printer Configuration All Platforms Setting the printer s IP addressing parameters 55 General information on setting IP parameters front panel 57 Setting IP parameters Phaser 840 printer front panel 57 Setting IP parameters Phaser 740 printer front panel 58 Setting IP parameters Phaser 780 printer front panel 60 Setting IP parameters Phaser 360 printer front panel 63 Setting IP parameters RARP or BOOTP 65 Setting IP parameters DHCP 66 Supported
59. Change directory cd to this location usr spool lp requests workstation name 4 To remove any jobs type rm 5 Type kill pid where pid is the process ID number usr lib Ipsched 6 To restart Ipsched type usr lib Ipsched 7 Remove any jobs that have not printed from the Print Tool PhaserShare Networking Manual SGI IRIX 5 3 and 6 x TCP IP Host Configuration UNIX 8 Modify the etc hosts file to identify the printer to the workstation NOTE You need superuser privileges to edit this file 1 Log onto your system as root 2 Make a backup copy of the etc hosts file 3 Edit etc hosts and add a line that defines the printer s IP address and its name The IP address you enter here for the printer must be the same address you specified as the printer s IP address when it was configured The name is the name by which your workstation identifies the printer IRIX 5 3 and IRIX 6 x with Impressario Client The following procedure describes how to use the SGI Printer Manager program to configure a workstation running IRIX 5 3 and IRIX 6 x with Impressario Client to support a color PostScript printer 1 From the Toolchest click System Printer Manager or type printers at the command line 2 Click Printer and select Add from the pull down menu 3 Fill in the fields refer to the following table Field name Description New Printer Name Name of the print queue this can be anything
60. Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page select Usage Profile from the Print pull down list Click Print Sending Usage Profile reports via email from the front panel NOTE To send Usage Profile reports via email status notification email notification must be properly set up for your printer For more information see PhaserLink Status Notification Email Notification on page 130 Phaser 840 printer 1 When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select 2 Press the down arrow button until Consumable Usage is highlighted Press Select 3 Press the down arrow button until Email Report or Email Job Report is highlighted Press Select 134 PhaserShare Networking Manual Printer Management 13 Phaser 740 printer i 2 3 4 5 6 Press Menu the front panel displays Help Pages Press gt or lt until the front panel displays Network Settings Enter the Network Settings menu by pressing Menu Press gt until the front panel displays TCP IP Press gt or lt until the front panel displays Usage Profile Press Menu the front panel displays the first of two Usage Profile choices m To email a full report press gt or lt until the front panel displays Email Report Then press OK The recipients of this report are specified in the PhaserLink email notification pag
61. Configure Interface Settings page 3 On the View and Configure Interface Settings page click View and Configure LPR Settings this displays the View and Configure LPR Settings page 4 Inthe Host Access List field enter the IP addresse s or DNS name s of the host s that will have access to the printer You can enter addresses or names for multiple hosts by separating them with spaces up to a total of 256 characters If you do not enter any addresses all hosts will have access to the printer 5 Enter the validation password if one has been assigned and click Do Apply PhaserShare Networking Manual TCP IP Printer Configuration All Platforms 7 Controlling host access using a PostScript utility file To create a PostScript file to set host access use the script config LPR provided with the printer s network utilities software 1 Make sure that the printer is connected to the network 2 Run the script config LPR a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Type the name of the script redirecting the output to a file config LPR gt filename 3 When prompted enter the IP addresse s of the host s that will have access to the printer You can enter addresses for multiple hosts by separating them with spaces up to a total of 256 characters If you do not enter any addresses all hosts will have access to the printer NOTE The script accept
62. Custom Settings page A full report is sent to the users specified in the Regular Intervals field of the View and Configure Status Notification Custom Email Custom Settings page A full report is also sent to Tektronix if the Email to Tektronix field in the View and Configure Status Notification Email Notification Settings page is set to On PhaserShare Networking Manual Printer Management 13 Controlling Usage Profile email reporting Specifying when reports are to be sent and specifying the report format 1 On any PhaserLink page click Configuration This displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure Interface Settings This displays the View and Configure Interface Settings page 3 On the View and Configure Interface Settings page click View and Configure Status Notification Email Notification Settings This displays the View and Configure Status Notification Email Notification Settings page 4 On the View and Configure Status Notification Email Notification Settings page you can specify when full reports are to be sent and you can specify the report format m Time interval Enter a value in hours in the Usage Profile Time Interval field Reports are automatically sent at the specified time interval for example every 48 hours m Page interval Enter a value in pages in the Usage Profile Page Interval field Reports are automatically s
63. HPGL for HP7475A m AUTO for automatic selection NAME of device to add Any name 10 To process the information press Enter Make sure that SMIT finishes with an OK in the upper left hand corner To return to the first Printer Plotter Devices menu press F3 AIX 4 x The following procedure describes how to use the AIX System Management program SMIT to configure a workstation running AIX 4 x to support a color PostScript printer 1 Log in as root on your workstation 2 From the command line type smit 3 Select Print Spooling 4 Select Add a Print Queue PhaserShare Networking Manual 91 8 TCP IP Host Configuration UNIX 92 5 Fill in the fields refer to the following table Field name Description Attachment Type Select remote Type of Remote Printing Select Local filtering before sending to print server Remote Printer Type Select Other then generic Name of NEW print queues to add Use the down arrow key to move down to PostScript then enter the print queue name on the right side This can be anything HOSTNAME of remote server The name that you entered in your etc hosts file as the remote machine name Name of QUEUE on remote server Queue name that the printer recognizes m PS for PostScript PCL for text HPGL for HP7475A m AUTO for automatic selection TYPE of print spooler on remote server Press F4 and select BSD Send PASS THROUGH F
64. IP address If the ping test succeeds using the printer s IP address but fails using the printer s name check the NIS database DNS or etc hosts file to make sure that you are using the correct name for the printer If the ping test fails using the printer s IP address check the cabling and any gateways to make sure that the printer has a working connection Make sure that the printer s IP address and network mask are consistent with the IP address and network mask of your local subnet 94 PhaserShare Networking Manual Chapter TCP IP Configuration OS 2 Warp LAN Server The PhaserShare TCP IP interface is compatible with these environments Pe OS 2 Warp with TCP IP V2 0 for OS 2 m LAN Server 3 0 or later with the TCP IP Application Kit Before you begin connect the printer to the network Setting the printer s IP addressing parameters For information on setting the printer s IP addressing parameters see Setting the printer s IP addressing parameters on page 55 IBM TCP IP Version 2 0 for OS 2 includes BOOTP support Refer to your TCP IP documentation for installing and configuring BOOTP ona PC NOTE In the OS 2 Warp environment the OS 2 boot server and the printer must be on the same Token Ring Edit the hosts file to create an entry that identifies the printer s IP address and the printer object name to be assigned in the next topic The hosts file is in C TCPIP ETC PhaserShare Network
65. Installed in printer 4 Click OK IBM AIX 3 x and 4 x Modify the etc hosts file to identify the printer to the workstation 1 Log onto your system as root 2 Make a backup copy of the etc hosts file NOTE You need superuser privileges to edit this file 3 Edit etc hosts and add a line that defines the printer s IP address and its name The IP address you enter here for the printer must be the same address you specified as the printer s IP address when it was configured The name is the name by which your workstation identifies the printer PhaserShare Networking Manual TCP IP Host Configuration UNIX 8 AIX 3 x The following procedure describes how to use the AIX System Management program SMIT to configure a workstation running AIX 3 x to support a color PostScript printer 1 Log in as root on your workstation 2 From the command line type smit 3 Select Devices 4 Select Printer Plotter 5 Select Manage Remote Printer Subsystem 6 Select Client Services 7 Select Remote Printer Queues 8 Select Add a Remote Queue 9 Fill in the fields refer to the following table Field name Description NAME of queue to add Name of the print queue this can be anything DESTINATION HOST for remote The name that you entered in your etc hosts file jobs as the remote machine name Name of QUEUE on remote The queue name that the printer recognizes printer PS for PostScript PCL for text
66. L has been authorized in the printer See your printer s user documentation for more information on authorization codes and PCL mx Maximum file size Set this parameter to 0 for unlimited file size this allows the print command to handle large PostScript or image files If Name of the log file where print command error messages are collected Some systems have a log file for each print queue Refer to your workstation s documentation for more information sd Spool directory on your host Make a separate spool directory for each queue 86 PhaserShare Networking Manual TCP IP Host Configuration UNIX 8 Configuration procedures for common System V UNIX hosts Sun Solaris For Solaris version 2 6 and later go to Adding an LPD queue in Solaris on page 88 For Solaris 2 5x and older use the sol_apps tar provided with your printer s networking software to avoid a Solaris communication problem The sol_apps tar file is also available from the Tektronix ftp site ftp tek com cpid UNIX sun sol_apps tar This file redirects the print jobs to the printer s AppSocket port port 9100 instead of the LPD port port 515 NOTE If you do not want to redirect the print jobs to the printer s AppSocket port see Adding an LPD queue in Solaris on page 88 1 Untar the sol_apps tar file by typing this command tar xvf phaser sun5 The following files are extracted into the indicated directories asprint sun5 to usr bin tektcp sun5
67. LAG to queue on remote server Select F4 and select no 6 To process the information press Enter Make sure that SMIT finishes with an OK in the upper left hand corner To return to the first Printer Plotter Devices menu press F3 Hewlett Packard HP UX 9 x and 10 x 1 Log in as root on your workstation 2 Make a backup copy of the etc hosts file NOTE You need superuser privileges to edit this file 3 Edit etc hosts and add a line that defines the printer s IP address and its remote machine name The IP address you enter here for the printer must be the same address you specified as the Tektronix printer IP address when you configured the printer For example 134 62 33 138 tekphaser In this example 134 62 33 138 is the printer s IP address and tekphaser is the printer s remote system name 4 Use the HP System Administrator Manager program SAM to configure an HP workstation From the command line type sam PhaserShare Networking Manual TCP IP Host Configuration UNIX 8 5 Perform the appropriate step for your HP UX version m Version 9 x Highlight Printers and Plotters from the menu Press Return or click Open m Version 10 x Double click the Printers and Plotters icon 6 Perform the appropriate step for your HP UX version m Version 9 x Highlight Printers Plotters from the menu Press Return or click Open m Version 10 x Again double click the Printers and Plot
68. Menu to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display Press the right arrow button until the front panel displays Of f Press Select to disable the protocol the front panel briefly displays Selected then it displays Of f again Press Exit the far right button twice to return to the Network Settings menu 8 Return the printer to normal operation press Exit the far right button again If you have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far right button the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset If you have not changed any parameters that require a printer reset to take effect the front panel displays Ready PhaserShare Networking Manual Phaser 360 printer 1 2 Disabling Protocols 15 Press Menu the front panel displays Help Pages Enter the Network Settings menu by pressing gt or lt until the front panel displays Network Settings Press Menu the front panel displays TCP IP Disabling TCP IP a Press Menu the front panel displays Enable Interface b Press Menu again to display the current status of the protocol Inter
69. NK Ethernet 0180 01 PhaserShare Series B Ethernet card The PhaserShare Series B Ethernet card has the following connections and indicators 1 gt e P TX indicator yellow blinks while the network interface is transmitting RX Link indicator green blinks while the network interface is receiving Speed indicator yellow on indicates 100 Mbps off indicates 10 Mbps Twisted pair connection indicator on indicates a working connection to a hub off indicates no connection to a hub If the 10Base2 connector 6 is used this indicator is off Twisted pair 10BaseT or 100BaseTx connector Thin coax 10Base2 connector PhaserShare Series B 100 A O Ethernet Card TOQ Ms RXG Q TP O LINK So7tooBase 1X 10Base2 O 2 4 9789 05 PhaserShare Networking Manual PhaserShare Series B Network Interfaces 2 Ethernet cables and termination NOTE To fully comply with EMI specifications the use of shielded or screened cables may be required Shielded describes IBM defined cables used with the DB 9 connector Screened describes cables that are electrically similar to Category 4 UTP but with an added shield or screen 10BaseT or 100BaseTx Twisted Pair 100BaseTx requires Category 5 100 Ohm UTP cabling The Ethernet standard does not allow a direct 10BaseT connection between a single computer and a single printer Use 10Base2 Thin Ethernet to connect a single compute
70. Series B Ethernet and Token Ring interfaces support the following capabilities m Print jobs The interface can accept print jobs sent via AppSocket ftp telnet lpr or lp with lpr extensions m Printer status The interface can report printer status through the following protocols Ipq Ipc Ipc for UNIX BSD systems only Syslog UNIX systems only This protocol functions like a remote printer front panel for reporting printer status SNMP Simple Network Management Protocol UNIX systems only The printer s interface responds to status queries from host resident SNMP utilities AppSocket This protocol allows a direct socket level connection to the printer HTTP HyperText Transport Protocol This protocol allows communication with the printer via PhaserLink Printer Management Software PhaserShare Networking Manual 51 6 TCP IP Configuration Overview Before you begin Do not turn on the printer yet Your printer should be set up and connected to the network See your printer s user documentation for information about setting up the printer For information about connecting the printer to the network see Chapter 2 PhaserShare Series B Network Interfaces Install the files from the your printer s CD ROM on to the hard disk of the workstation you will be using for the TCP IP configuration For more information see the next topic Extracting files from unix tar Extracting files from unix tar
71. Windows NT 3 x driver See Creating an LPR port on page 110 Printer PS on host P address is unreachable or The LPR print monitor failed to open a temporary file while spooling output for port P address PS With this problem you can print all PostScript jobs when logged into the NT Server as administrator but users cannot print Users cannot print because they lack the permissions to spool to the system file areas This problem is frequently encountered after applying Service Pack 2 3 or 4 toa Windows NT 3 51 print server installed on an Windows NT File System NTFS partition Windows for Workgroups Windows 95 and other clients will no longer be able to print to shared LPR printers print queues on Windows NT which are using LPR to reach their destination Service Pack updates change the permissions of the SPOOL and PRINTERS sub directories to be read only write protected Also an administrator could easily do this for security reasons without a Service Pack Update To fix this problem in Windows NT 4 0 1 Log in as administrator 2 Double click My Computer 3 Open the folder C Winnt system32 4 Set permissions on the spool folder Click the right mouse button on the spool folder In the pull down menu click the left mouse button on Sharing this displays the Printer Properties dialog box Click Security Click Permissions this displays the Directory Permissions dialog box e Inthe Directory Permission
72. ackoverflow 13 invalidfont 14 invalidfileaccess 15 syntaxerror 16 timeout 17 undefinedfilename 18 execstackoverflow 19 unmatchedmark 20 undefinedresult 21 stackoverflow 22 VMerror 23 phandleerror 24 dictstackunderflow 25 undefined 26 rangecheck 27 nocurrentpoint 28 stackunderflow 29 undefinedresource 30 lt No Match gt 148 PhaserShare Networking Manual Last jam logs Printer Management Possible values for Last Jam Location are defined by the particular jams for the following printers m Last Jam Log Phaser 840 printer on page 149 m Last Jam Log Phaser 740 printer on page 150 m Last Jam Log Phaser 780 printer on page 151 Last Jam Log Phaser 840 printer Code Description 1 Jam A Upper Tray 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 Jam B Middle Lower Trays 1 Paper Letter 2 Paper A4 Jam C Exit Cover 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 5 Other Envelopes Jam D Front Cover 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 5 Other Envelopes Jam E Exit Tray 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 5 Other Envelopes Jam Manual Feed Same as 3 Jam C Fuser PhaserShare Networking Manual 13 149 1 3 Printer Management Last Jam Log Phaser 740 print
73. age appears Consumables Page lt a gt Print 3 Press lt or gt until the following message appears Usage Profile lt gt Menu 4 Press Menu 5 Press Print Report 6 To return the printer to normal operation press Exit the far left button until the front panel displays Ready Phaser 780 printer 1 While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu 2 Press Menu the Help Pages menu is displayed Help Pages Configuration Page Print 132 PhaserShare Networking Manual Printer Management 13 Press the right or left arrow buttons until the front panel displays Usage Profile Help Pages Usage Profile Menu Press Menu to access the Usage Profile menu Press Print To return the printer to normal operation press Exit the far right button until the front panel displays Ready Printing verbose Usage Profile reports from the front panel The verbose Usage Profile report contains all fields including those with zero values This format can be used as a guide for interpreting email reports without labels Phaser 840 printer 1 When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select 2 Press the down arrow button until Troubleshooting is highlighted Press Select 3 Press the left arrow button and the Select button at the same time 4 Press the down arrow button unti
74. age existing queues on networks running NetWare 4 x in NDS mode DOS software m NWSET Tektronix Use this application to configure the printer with NetWare 3 x and 4 x For more information on NWSET see the README file in the NETWARE directory of the printer s or CD ROM m NWCOMFIG PS Tektronix utility file In DOS environments and other non Windows environments you can use this to configure the printer for NetWare 4 x networks The PostScript code contained in the file NWCOMNFIG PS is also available in a Macintosh file called Configure NetWare For more information on NWCONFIG PS see the README file in the UTILS directory of the printer s or CD ROM For more information on Configure NetWare see the ReadMe file in the Network Utilities directory of the printer s or CD ROM m PCONSOLE Novell Use this utility to manage existing queues with NetWare 3 x and 4 x both Bindery and NDS modes NetWare configuration for Windows environments This is a quick configuration procedure using the Tektronix PhaserShare Administrator For information on installing the PhaserShare Administrator see Chapter 5 PhaserShare Administrator Software for NetWare Networks For detailed information on the PhaserShare Administrator functions see the PhaserShare Administrator on line help Printing the Configuration Page Your printer s Configuration Page reports information that you need for NetWare configuration For information on prin
75. are Networking Manual Printer Management 13 Usage Profile reports Phaser 840 740 and 780 printers only The printer can generate reports detailing printer usage These Usage Profile reports include information on many aspects of printer usage including such items as ink or toner used number of pages printed and media types used You can get these reports four ways Print reports from the printer s front panel You can print out reports from the printer s front panel See the next topic Printing Usage Profile reports from the front panel Print reports from PhaserLink Printer Management Software You can print out reports from the View and Configure Settings page See Printing Usage Profile reports from PhaserLink Printer Management Software on page 134 Send reports via email from the front panel You can send reports by email from the front panel See Sending Usage Profile reports via email from the front panel on page 134 Send reports via email automatically Using the PhaserLink Printer Management Software status notification email notification feature the printer can send reports by email automatically You can control the conditions under which reports are sent out and you can control who receives reports See Controlling Usage Profile email reporting on page 137 Usage profile reports track over 160 individual printer parameters With Usage Profile reports you can gain valuable information s
76. aserLink Printer Management Software pages 126 Information Forwarding 126 Printer Management Job accounting 127 PhaserLink PDF Direct Printing 128 Phaser 840 Intelligent Ready 129 PhaserLink Status Notification Email Notification 130 Usage Profile reports Phaser 840 740 and 780 printers only 131 Printing Usage Profile reports from the front panel 132 Printing verbose Usage Profile reports from the front panel 133 Printing Usage Profile reports from PhaserLink Printer Management Software 134 Sending Usage Profile reports via email from the front panel 134 Sending Usage Profile reports via email PhaserLink Printer Management Software 136 Controlling Usage Profile email reporting 137 Email to Tektronix 138 Reading Usage Profile reports 139 Report fields 140 Logs 145 Getting Help If you need help from Tektronix 153 Using the automated fax systems 155 Receiving email update notices 156 Disabling Protocols Disabling protocols front panel 158 If the front panel is locked 165 Disabling protocols PhaserShare Administrator 166 Disabling protocols PhaserLink Printer Management Software 166 PhaserShare Networking Manual 16 Resetting the Printer Resetting the printer PhaserLink Printer Management Software 167 Resetting your printer using the Apple Printer Utility 168 17 FTP Interface Index vi PhaserShare Networking Manual Chapter Network Printing with Tektronix Color Printers This manual provides inform
77. aserShare Networking Manual Windows NT 10 5 Inthe Windows NT 3 51 server s Printers folder double click Add Printer If you do not have an Add Printer icon then you are not logged on with an account that has Administrator access on the Windows NT 3 51 server The first Add Printer Wizard dialog box should say Remote print server lt 3 51 server name gt Add Printer Wizard ais paritat Up GY at acini 6 Select the port where the printer is connected NOTE You cannot create a port on the Windows 3 51 server from the Windows 4 0 client create the port on the Windows 3 51 server After the port is created you can select that port from the Windows 4 0 client PhaserShare Networking Manual 105 10 Windows NT Install the driver 1 Inthe Add Printer Wizard dialog box click Have Disk to add a new Tektronix driver 2 Type the path name to the driver files This can be A if the files are on a diskette If these files were downloaded from an on line service type the path name where they were saved Click OK Install From Disk E KE 2 C drivers WINNTDRY v 3 Select the printer model and click Next Add Printer Wizard i Tektronix Phaser 220i Tektronix Phaser 240 17 Tektronix Phaser 240 39 Tektronix Phaser 300i Tektronix Phaser 300 Tektronix Phaser 300 Extended ektranix Phaser 34 106 PhaserShare Networking Manual Windows NT 10 Enter the printer s name an
78. ation Page that lists the following information 6 General printer information including TekColor settings Communication and network parameters for all ports SCSI disk settings if the printer has a SCSI port The information supplied on the Configuration Page is helpful when you are installing and configuring the printer on a network There are two ways to print the Configuration Page Use the printer s front panel You can easily print the Configuration Page from the printer s front panel Use this method if your printer is not yet configured on the network Refer to m Printing a Configuration Page Phaser 840 front panel on page 7 m Printing a Configuration Page Phaser 740 and 360 front panels on page 7 m Printing a Configuration Page Phaser 780 front panel on page 7 Use PhaserLink Printer Management Software With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Printing a Configuration Page PhaserLink Printer Management Software on page 7 PhaserShare Networking Manual Network Printing with Tektronix Color Printers 1 Printing a Configuration Page Phaser 840 front panel 1 When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select 2 Press the down arrow button until Printer Configuration is highlighted Press Select 3 Press the down arrow button until Print Configurati
79. ation for system administrators and others who need to install Tektronix Phaser 840 Phaser 740 Phaser 780 and Phaser 360 printers equipped with PhaserShare Series B network interfaces Before using this manual unpack and set up your printer Install the appropriate drivers on any PC and Macintosh computers on your network Instructions for unpacking set up and installation are contained in your printer s user documentation After your printer is set up use this manual in conjunction with your printer s PhaserShare Administrator or PhaserLink Printer Management Software to configure the printer on the network This manual covers the following hardware and software versions PhaserShare Series B interfaces PhaserShare Administrator version 3 9 Key components for networking Tektronix color printers The following items are key components for networking your Tektronix printer PhaserShare Series B network interface This brings ease of use superb shareability and broad compatibility to Tektronix Phaser color printers For more information see PhaserShare Series B network interface on page 2 PhaserShare Administrator software PhaserShare Administrator software makes it easy to install configure and manage Phaser printers on a NetWare network For more information see Chapter 5 PhaserShare Administrator Software for NetWare Networks PhaserLink Printer Management Software PhaserLink Printer Management Softwar
80. ation on enabling and disabling protocols see Chapter 15 Disabling Protocols If you are using bindery emulation make sure that NDS is disabled From the PhaserShare Administrator Print Server tab uncheck the Directory Services checkbox If your network uses a router configure the router to not suppress NetWare SAP Service Advertising Protocol packets or packets of the frame type the printer is using 36 PhaserShare Networking Manual Novell NetWare Configuration 4 Testing from the PhaserShare Administrator The following steps provide a simple test of the Administrator 1 2 3 Click Search Options In the Search Options dialog box click the following radio buttons a Sort by Print Server Name b Select by All Tektronix Printers Click OK Look at the list of printers If the Printer Name is listed as lt Information Not Available gt the Administrator is unable to communicate with the printer using SNMP over IPX this indicates that either the printer selected is an unsupported printer or the network configuration is incorrect If the printer is not listed check the printer s Configuration Page for network errors NOTE The PhaserShare Administrator displays an SNMP error when the client computer running the PhaserShare Administrator is not attached to a file server with the same frame type as the printer is using The same error is displayed if a version of the PhaserShare Administrator below 3 6 is
81. b to the printer using Ip or Ipr PhaserShare Networking Manual TCP IP Printer Configuration All Platforms T Receiving printer status Email notification through PhaserLink Printer Management Software PhaserLink Printer Management Software provides email notification allowing the printer to automatically send email to the system administrator and others when the printer needs attention for example paper jams or out of ink This email notification capability is supplied by an SMTP client embedded in the printer s firmware For more information see PhaserLink Status Notification Email Notification on page 130 Syslog UNIX systems only The Syslog facility provides a dynamic path for printer status information that allows administrators to collect information from the printer You can set a priority threshold indicating which messages from the printer will be sent to the listed log host The threshold is a number listed in the following table The priorities listed in the table conform to BSD and SunOS conventions Priority Number Description Emergency 0 Printer is no longer available Alert 1 Printer needs immediate attention Critical 2 Critical error message Error 3 Error message Warning 4 Warning message Notice printer s default 5 Normal but significant message Information 6 Informational message Debugging 7 Debugging message NOTE If you are using BOOTP to set the printer s ne
82. ble the protocol select No 7 Click OK For more information on the PhaserShare Administrator see Chapter 5 PhaserShare Administrator Software for NetWare Networks Disabling protocols PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click the link to the View and Configure Interface Settings page 3 On the View and Configure Interface Settings page click the link for the protocol you want to disable this displays the page for that protocol 4 On the page for the selected protocol find the field for enabling or disabling the protocol On some printers this field is labeled Port Enabled on other printers the port name is spelled out for example NetWare Enabled To disable the protocol select No then click Do Apply For more information on PhaserLink Printer Management Software see Chapter 12 PhaserLink Printer Management Software 166 PhaserShare Networking Manual Chapter Resetting the Printer Several of the network configuration procedures require you to reset the printer There are several ways to reset the printer m Turn the printer off then back on again m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Resetting the printer PhaserLink Printer Management Software on page 167
83. bled 8 Configure NetWare 33 control character filtering 76 customer support 153 D DHCP 66 disabling protocols 157 from the printer s front panel Phaser 360 163 from the printer s front panel Phaser 740 159 from the printer s front panel Phaser 780 161 from the printer s front panel Phaser 840 158 DNS printer configuration 74 UNIX host 83 DOS 10 E Early Token Release 18 email notification 130 email to Tektronix 138 enabling protocols 157 etc hosts file 85 etc printcap file 85 Ethernet adapters 11 cables 13 terminators 13 EtherTalk 25 troubleshooting 30 EuroHAL automated fax system 155 F Frame Routing Phaser 740 and 360 16 Frame Routing Phaser 780 17 front panel disabling protocols Phaser 360 163 disabling protocols Phaser 740 159 disabling protocols Phaser 780 161 disabling protocols Phaser 840 158 enable disable RARP BOOTP Phaser 740 and 360 69 enable disable RARP BOOTP Phaser 780 70 locking and unlocking 165 printing Configuration Page Phaser 740 and 360 7 printing Configuration Page Phaser 780 printing Configuration Page Phaser 840 printing Usage Profile reports Phaser 740 132 printing Usage Profile reports Phaser 780 132 printing Usage Profile reports Phaser 840 132 printing verbose Usage Profile reports Phaser 740 133 printing verbose Usage Profile reports Phaser 780 134 printing verbose Usage Profile reports Phaser 840 133 7 7 PhaserShare
84. cast packets Regardless of how this parameter is set the printer accepts broadcast packets from any of the commonly used broadcast address conventions Gateway IP address This is the address of the router You need this address if you want to communicate with the printer from anywhere other than the local network segment PhaserShare Networking Manual 55 T TCP IP Printer Configuration All Platforms 56 There are five ways to set the printer s IP address and other IP parameters m Use the printer s front panel See General information on setting IP parameters front panel on page 57 m Server based printer configuration This method uses RARP Reverse Address Resolution Protocol BOOTP Boot Parameter Protocol or DHCP When turned on or reset the printer receives its IP addressing information from a boot server See Setting IP parameters RARP or BOOTP on page 65 or Setting IP parameters DHCP on page 66 m Printer based printer configuration using a downloaded configuration file This method can be used on hosts that do not have RARP BOOTP or DHCP Use a Tektronix provided shell script to prepare a configuration file When you send the file to the printer the IP addressing information is stored in the printer s memory where the printer reads it when reset See Setting IP parameters PostScript utility file UNIX only on page 71 PC and Macintosh users can also set IP parameters usi
85. cates the printer s status The following table summarizes all of the status icons Printer status icons Icon Description Ready Standby The printer is ready to accept data Busy If the light in the lower right corner of the icon is yellow the printer is printing or processing data Jam Paper is jammed in the printer Check the printer to resolve the problem Error The triangle in the lower right of the icon is red indicating that there is an error at the printer such as ink or toner empty Check the printer and try to resolve the problem Warning The triangle in the lower right of the icon is yellow indicating that there is a non critical problem at the printer such as a paper low or ink low condition Paper This could be caused by any of three conditions F a The printer is out of paper a m The printing application has requested a paper size not currently loaded in the printer a The printing application has requested that paper be fed manually 124 PhaserShare Networking Manual PhaserLink Printer Management Software 12 PhaserLink Printer Management Software help files Most PhaserLink pages allow you to view and set printer parameters through fields HTML files containing descriptions of the fields are supplied on the printer s CD ROM in the PHLINK directory where the file PLHOME HTM is the home page for the help files These files can be viewed using any browser that supports HTML
86. d prompt in Windows NT type the ping command in the following format ping IP address For example ping 134 62 36 134 m Ifthe printer does not reply or the request times out either the printer does not have an IP address or the NT host cannot find the printer m If the printer does not have an address assign one as described in Setting the printer s IP addressing parameters on page 55 m Ifthe printer has an IP Address your printer could have a faulty network connection or a defective network card m If the printer does respond disconnect the printer from the network and send the ping command again m If you get a response this time there is a duplicate IP address on the network Make sure that all devices on the network have a unique IP address m If you do not get a response this time the printer s IP address is valid but LPR may be disabled on the printer Print a Configuration Page and look under LPR For instructions on how to print a Configuration Page see The printer s Configuration Page on page 6 For instructions on enabling or disabling protocols see Chapter 15 Disabling Protocols PhaserShare Networking Manual 113 10 Windows NT Printer printer name on host IP address is rejecting your request The remote queue name is not correctly set Refer to Step 2 in the appropriate procedure m Windows NT 4 0 driver on Windows NT 4 0 server See Creating an LPR port on page 101 m
87. d set up sharing 1 Type the printer s name this can be any name you want Click Next Add Printer Wizard Phaser_360_2 2 If this printer is to be shared on the network click Shared and highlight all applicable platforms that may be connecting to this server Windows NT 4 0 x86 should be one If desired enter a Share Name for the printer Add Printer Wizard Phaser_360_2 PhaserShare Networking Manual 107 10 Windows NT Windows NT creates the printer 1 If you want Windows NT to print a test page after installing the printer driver click Yes recommended If you do not want the Windows NT test page click No When finished click Finish 2 When prompted for the Windows NT 3 51 CD ROM insert it into your computer s CD ROM drive and click OK The file printer inf on Windows NT 3 1 x86 is needed Cancel Type the path where the file is located and then click OK Skip File Copy files from e drivers winntdrv X Browse 3 Type the path name to the driver NOTE For proper installation you must use the latest Windows NT 3 51 drivers and Windows NT 4 0 drivers which are available from the Tektronix web site www tek com Color_Printers support software html The printer should now exist on the Windows NT 3 51 server and have Windows NT 4 0 drivers available Now any Windows 4 0 client can use that shared printer and the driver is installed automatically
88. dy PhaserShare Networking Manual PhaserShare Series B Network Interfaces 2 Setting Frame Routing from the Phaser 780 printer front panel When the Token Ring card is installed in the printer you can set the Frame Routing from the printer s front panel The choices are Transparent no source routing or Source Route use source routing 1 While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu 2 Press the left or right arrow buttons until the front panel displays Net work Settings Printer Menu Network Settings Menu 3 Press Menu to enter the Network Settings menu the front panel displays Network Settings Token Ring Menu 4 Press Menu again the front panel displays the first of two Frame Routing choices 5 Select the desired Frame Routing Transparent or Source Route a Press the right arrow button until the Frame Routing choice you want is displayed b Press Select to enter your choice into the printer the front panel briefly displays Selected then displays the selected Frame Routing choice again 6 Return the printer to normal operation a Press Exit the far right button until the front panel displays Network Settings Token Ring Menu b Press Exit again a If you have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Confirm the printer resets To return to normal opera
89. e Advanced Features and Troubleshooting Manual on the web or on your printer s CD ROM Engine Error Log Phaser 840 printer Code Description XX XXX 4X Device fault XX XXX 6X Software error 22 XXX XX Media jam PhaserShare Networking Manual 145 1 3 Printer Management Engine Error Log Phaser 740 and 780 printers Code Description 1 Black cartridge movement error Cyan cartridge movement error Magenta cartridge movement error Yellow cartridge movement error 2 3 4 5 Toner cooling fan error 10 Scanner motor error 11 Power supply error 12 LSync over error 13 LSync short error 20 Charger error 21 Asynchronous OPC error 22 OPC position error 30 Transfer position error 32 Blade movement error 33 Transfer roller error 40 Fuser temperature low 41 Fuser temperature high 42 Fuser thermistor open error 43 Fuser temperature raising error 50 Power supply cooling fan error 51 Ozone fan error 60 Multi Purpose Pickup Roller movement error 61 Sleeve motor locked 62 Transport motor locked 63 Main motor locked 70 ROM check sum error 71 RAM check sum error 72 EEPROM check sum error 73 EEPROM check sum error CIK 74 EEPROM check sum error Fuser 80 VSync timeout error 81 ECU need
90. e Settings page click View and Configure Status Notification Email Notification Settings This displays the View and Configure Status Notification Email Notification Settings page 4 On the View and Configure Status Notification Email Notification Settings page set the Email to Tektronix field to On or Off Make sure that the Status Notification Email Notification Enabled field is set to Yes 138 PhaserShare Networking Manual Printer Management 13 Reading Usage Profile reports Two types of reports are available m Full report The full report contains detailed printer usage information for all jobs printed during the life of the printer m Job report The job report contains information on the last printed job This report can only be emailed it cannot be printed from the front panel because printing it creates a new job that overwrites the report data The job report is useful in environments where billing for each print job is required Full report format The full report contains only those fields that have non zero values Email report format Email reports are full reports encoded into a format that uses numbers for most of the data The encoding makes the email messages shorter and protects the security of the data in transit Most importantly the encoding makes it easier to import the data into a spreadsheet for analysis and charting You can print out a verbose full report that contains all fields even those
91. e Windows NT test page click No When finished click Finish At this point Windows NT is ready to create the printer You may need the original Windows NT distribution CD ROM or your printer s software CD ROM to complete this step Once the CD ROM is installed type the drive letter or path name to the files requested On the Windows NT CD ROM the files are usually in the 1386 directory for Intel based Windows NT servers Click OK If you chose to have a test page printed in Step 1 check to see if it printed If the test page printed click OK PhaserShare Networking Manual 103 10 Windows NT Adding the Windows NT 4 0 driver on a Windows NT 3 51 server NOTE For proper installation use the latest Windows NT 3 51 drivers and Windows NT 4 0 drivers available from the Tektronix web site www tek com Color_Printers support software html The following procedure describes how to set up the Windows NT 3 51 server to automatically load a Windows NT 4 0 driver on a Windows NT 4 0 client NOTE You must have Administrator access on the Windows NT 3 51 server Add the printer 1 From a Windows NT 4 0 client click the right mouse button on Network Neighborhood Select Find Computer 2 Type the name of the Windows NT 3 51 server Press Enter 3 Double click the Windows NT 3 51 server icon 4 Double click the Windows NT 3 51 server s Printers folder Kentd_nts3 OY x File Edit View Help 1 object s 104 Ph
92. e is internal printer software that provides printer status and supports printer management through a World Wide Web browser For more information see Chapter 12 PhaserLink Printer Management Software PhaserPrint for UNIX software PhaserPrint for UNIX software provides a driver with push button control of printer features and fast raster file printing capability from UNIX workstations For more information see Tektronix PhaserPrint for UNIX software on page 10 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers PhaserShare Series B network interface The Phaser 840 740 780 and 360 printers support the PhaserShare Series B network interface These printers are equipped with a built in PhaserShare Series B network interface with a 10BaseT Ethernet connector This printer can be equipped with these optional PhaserShare Series B network cards m PhaserShare Series B Fast Ethernet card This card is equipped witha combined 10BaseT and 100BaseTx connector and a 10Base2 BNC connector The combined 10BaseT 100BaseTx connector can be connected to either a 10BaseT or 100BaseTx network and it will automatically adjust to the correct data rate using a process called auto negotiation If no connection is made to the 10BaseT 100BaseTx connector the card is prepared to communicate using the 10Base2 connector m PhaserShare Series B Token Ring card This card is equipped with STP Shielded Twisted Pa
93. e number of times it has been emptied 174 Button Presses The number of times any of the front panel buttons has been pressed 175 Feature A distribution of how many times the user has accessed front panel menu settings or printed internal help pages 181 Power On Count The number of times the power has been switched on 182 Total On Time hrs Total time the printer has been on in hours 183 Latest On Time hrs Time the printer has been on since just the last time it was switched on 184 EStar Time hrs Total time the printer has been in Energy Star mode in hours 185 EStar Time A distribution of the time the printer has spent in Energy Distribution mins Star mode For example 15 29 5 indicates that there were 5 periods of Energy Star lasting between 15 and 29 minutes 186 Warmup Time hrs Total time the printer has been in the warmup state in hours 187 Offline Time hrs Total time the printer has been unavailable for printing in hours 188 JetStack Standby Total time the printer has been in JetStack Standby Time hrs mode in hours 189 JetStack Standby A distribution of the time the printer has spent in Time Distribution JetStack Standby mode For example 15 29 5 mins indicates that there were 5 periods of JetStack Standby lasting between 15 and 29 hours 191 Temperature C A distribution of hourly temperature readings For example lt 10 2 indicates that the engine temperature was less than or equal to 10 degrees Celsius fo
94. e protocol the front panel briefly displays Selected then it displays Off again e Press Exit the far right button to return to the TCP IP menu 7 To return the printer to normal operation go to Step 8 to disable RARP follow these steps a b Press the right arrow button until the front panel displays RARP Press Menu again to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display Press the right arrow button until the front panel displays Of Press Select to disable the protocol the front panel briefly displays Selected then it displays Off again PhaserShare Networking Manual 8 TCP IP Printer Configuration All Platforms 7 Return the printer to normal operation a Press Exit the far right button until Network Settings appears on the top line of the display b Press Exit again m Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Confirm the printer resets To return to normal operation without resetting the printer press Exit the far right button Printer Menu appears on the top line of the display Press Exit again the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a Ifyou have not changed any parameters that require a printer reset p
95. e you click OK in the Search Options dialog box 6 Click the button you need to perform the type of work you need to do For a quick first time installation click Quick Configuration See Chapter 4 Novell NetWare Configuration for more information To display job accounting information or configure settings for the selected printer click Configure Printer To configure NetWare file servers queues and the notify list for the selected printer click Configure Network a With NetWare 3 x servers The Configure Network button displays the Configure Network dialog box which is used to manage queues the notify list and file server connections for the selected printer m With NetWare 4 x servers The Configure Network button opens the NWAdmin utility if it is installed if NWAdmin is not installed this button is grayed out To read detailed configuration information about the selected printer click Printer Info 7 To quit the PhaserShare Administrator click Exit in the Main window PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Specifying search options the Search Options dialog box 1 In the Main window click Search Options this displays the Search Options dialog box Search Options If you are logged on to an NDS file server these buttons are grayed out m File Server m FS Queue m File Server by Print Server m FS Queue by Print Server 48 PhaserShare N
96. earch Domain Name s optional 6 When youare finished entering the settings enter the Validation Password and click Do Apply 7 The printer responds by displaying a dialog box that allows you to reset the printer The new parameters will not take effect until the printer is reset PhaserShare Networking Manual 75 T TCP IP Printer Configuration All Platforms Controlling host access LPR BSD systems 76 You can control which hosts can access the printer through LPR The printer s factory default is that all hosts have access to the printer There are two ways to set host access m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software See the next topic Controlling host access using PhaserLink Printer Management Software for more information m Send the appropriate PostScript file to the printer See Controlling host access using a PostScript utility file on page 77 Controlling host access using PhaserLink Printer Management Software With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software to set host access For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 Click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure Interface Settings this displays the View and
97. een assigned enter the password to make the change to take effect NOTE PhaserLink passwords are not encrypted 4 Click Do Apply 126 PhaserShare Networking Manual Chapter 1 3 Printer Management Job accounting The printer can store information about jobs printed The information in the form of a log file is stored either in the printer s memory or on a hard disk if one is connected to the printer If the log file is stored in the printer s memory it is lost when the printer is reset therefore it is recommended that a hard disk be used with this job accounting feature The log file is a list of job accounting records stored by the printer Each record contains fields such as user name job name pages printed job times and toner used Not all fields are supported by all printers For details refer to the PhaserShare Administrator or PhaserLink Printer Management Software on line help The actual job accounting values reported vary depending on the protocol and print command used when each job was printed For example using NPRINT over NetWare provides the printer with the most information about the job being printed When using Windows and NetWare the job name is often LST or LST BANNER Other jobs from other ports may provide even less information about the job Job accounting is available through the PhaserShare Administrator and PhaserLink Printer Management Software See the next topic Job accounting Phase
98. ektronix printer There is no need to open the file To install PhaserLink PDF Direct Printing use the installer on your printer s CD ROM Choose Custom Installation and check the box for PhaserLink PDF Direct Printing Detailed instructions are provided in the README file and in the on line help 128 PhaserShare Networking Manual Printer Management 13 Phaser 840 Intelligent Ready Intelligent Ready is an automated system that monitors the Phaser 840 printer s usage and warms up the printer when you are most likely to need it You can turn Intelligent Ready on or off from the printer s front panel Using PhaserLink Printer Management Software you can control when the printer automatically warm s up Enabling and disabling Intelligent Ready from the front panel 1 2 3 4 5 In the front panel scroll to Menu press Select Scroll to Printer Configuration press Select Scroll to Default Printer Settings press Select Scroll to Advanced Printer Settings press Select Scroll to Intelligent Ready Press Select to turn this option on or off Scroll to Exit press Select to return to the Ready to Print message Setting up Intelligent Ready using PhaserLink Printer Management Software 1 On any PhaserLink page click Configuration This displays the View and Configure Settings page From the View and Configure Settings page click View and Configure Intelligent Ready Settings This displays the View and Configure
99. ent at the specified page interval for example every 1000 pages m Report format The Usage Profile Verbose Email field controls the format of email reports Select Without Labels to get a report that contains mostly numbers without field labels select With Labels to send reports that have the fields labeled similar to the printed reports The time interval and page interval settings apply as long as the Regular Intervals check box on the View and Configure Email Custom Settings page is checked Also on the View and Configure Email Custom Settings page you can specify that reports are to be sent under other conditions m When jams or errors occur full report sent m For each job job report sent To display the View and Configure Email Custom Settings page click View and Configure Email Custom Settings in the View and Configure Email Message Settings page For more information on customizing Usage Profile reporting and other status notification email notification features see PhaserLink Status Notification Email Notification on page 130 PhaserShare Networking Manual 137 1 3 Printer Management Specifying who receives reports Usage profile reporting is part of email notification You specify who receives reports by using the View and Configure Status Notification Message Email Message Settings page just as you do for other email notification features Usage Profile appears on the View and Configure Status Noti
100. equired remote printer queue names The printer s internal LPR queue uses the BSD protocol its known queues are listed in the following table These are the only remote queue names that the printer recognizes If you use another name the printer automatically defaults to AUTO Queue name Language PS PostScript PCL PCL Printer Control Language AUTO Automatic Language Selection the printer automatically senses the language of the print job and processes it accordingly Using PostScript utility files to control printer features from queues As you set up a spool queue for the printer you can use the PostScript utility files provided with your printer s software to control printer features for example selecting upper or lower paper trays or selecting print quality modes See your printer s user documentation for more information on these utility files UNIX model files The printer s CD ROM contains UNIX model files These files allow you to access printer features from the UNIX command line by using the o printing option On the printer s CD ROM the file model tar contains the installer for the model files and model files for Sun Solaris Hewlett Packard and IBM AIX workstations PhaserShare Networking Manual TCP IP Host Configuration UNIX 8 Example installation for a typical BSD UNIX system The following procedure is an example spooler configuration that will work for many BSD systems including
101. er Code Description 1 Jam A Upper Tray 1 Upper Paper Letter 2 Upper Paper A4 3 Upper Paper Legal 4 Upper Transparency Letter 5 Upper Transparency A4 6 Upper Transparency Legal Jam B Middle Lower Trays 1 Middle Paper Letter 2 Middle Paper A4 3 Middle Paper Legal 4 Middle Transparency Letter 5 Middle Transparency A4 6 Middle Transparency Legal 7 Lower Paper Letter 8 Lower Paper A4 9 Lower Paper Legal 10 Lower Transparency Letter 11 Lower Transparency A4 12 Lower Transparency Legal Jam C Fuser 1 Paper Letter 2 Paper A4 3 Paper Legal 4 Transparency Letter 5 Transparency A4 6 Coated Letter 7 Coated A4 8 Coated Legal 9 Card Letter 10 Card A4 11 Card Legal 12 Env 10 13 Label Letter 14 Label A4 15 Fabric Transfer Letter 16 Fabric Transfer A4 17 2nd Side Letter 18 2nd Side A4 19 2nd Side Legal Jam D Flip same as 3 Jam C Fuser Jam E Exit same as 3 Jam C Fuser Jam F Duplex same as 3 Jam C Fuser N OO on A Jam Multi Purpose Tray same as 3 Jam C Fuser 150 PhaserShare Networking Manual Printer Management Last Jam Log Phaser 780 printer Code Description 1 Jam AB 1 Paper Letter 2 Paper Legal 3 Paper Tabloid 4 Paper Tabloid extra 5 Paper Tabloid plus 6 Paper SRA3 7 Paper A3 8 Paper A4 9 Paper A5
102. er has identified it Jam Multi Purpose A distribution of jams for all possible media size and Tray type combinations through the Multi purpose tray as Phaser 740 780 much as the user has identified it 221 Last Jam Location Log of the last 5 jam locations see Logs on page 145 Zero indicates no event 222 Last Jam Media Log of the last 5 jam media see Logs on page 145 Zero indicates no event 223 Last Jam Page Corresponding page numbers at which the last five jams occurred 224 Print Head Clean Log of the dates and times of the last five print head Date Log cleanings 225 Print Head Clean Corresponding page numbers at which the last five print Page head cleanings occurred Several lines in the report are logs rather than counters for example the PostScript Error Log Each time a PostScript error occurs and the user has enabled the Error Handler the PostScript error is recorded as a numerical code along with the page number on which the error occurred On each successive error the log is shifted to the left with the oldest one being removed from the left end and the new one being added to the right end Note that a value of 0 zero in the log indicates no error There are actually two lines for each log one for the code and one for the page number In the case of last jam there are three lines paper code location code and page number NOTE For information on solutions to engine errors see th
103. er s user documentation for information about printer setup Step 2 Install the network card in the printer This step is necessary if the printer is to be equipped with an optional network card It is not necessary when using the printer s built in Ethernet connector This step is done at the factory when a network card is purchased initially with your printer When a network card is purchased later as an upgrade kit follow the installation instructions included with the card Information on physically connecting the printer to networks is provided in this manual For Ethernet see PhaserShare Series B Ethernet interface on page 11 For Token Ring see PhaserShare Series B Token Ring card on page 14 For LocalTalk see PhaserShare Series B LocalTalk card on page 22 Step 3 Network configuration For LocalTalk EtherTalk or TokenTalk see Chapter 3 EtherTalk LocalTalk and TokenTalk Configuration For NetWare see Chapter 4 Novell NetWare Configuration For TCP IP see Chapter 6 TCP IP Configuration Overview Chapter 7 TCP IP Printer Configuration All Platforms Chapter 8 TCP IP Host Configuration UNIX Chapter 9 TCP IP Configuration OS 2 Warp LAN Server Chapter 11 Windows 95 and Windows 98 PhaserPort Software For Windows NT see Chapter 10 Windows NT The printer s Configuration Page Your printer can generate a Configur
104. erShare Networking Manual Windows 95 and Windows 98 PhaserPort Software 11 3 If you chose to install drivers and PPD files earlier in the installation the installer launches the Tektronix Add Printer Wizard If you did not choose to install drivers and PPD files earlier in the installation go to Step 5 4 Follow the on screen instructions for the Tektronix Add Printer Wizard When you are prompted to choose Network Printer or Local Printer choose Local printer When you are prompted to choose a port choose the port you created in Step 1a 5 When prompted finish the setup by registering your printer and restarting your computer The following topics provide instructions for using PhaserPort after the initial installation m The next topic Adding a port for a new printer m Adding a port to an existing printer on page 119 m Changing a port s IP address on page 120 Adding a port for a new printer Use this procedure to install a new printer and add a port for it 1 Start the Microsoft Add Printer Wizard a From the Start menu select Settings then click Printers b From the Printers window open Add Printer 2 Use the Add Printer Wizard to install the printer When prompted make the following choices m When prompted to specify how the printer is attached choose Local Printer m Choose LPT1 as the connection port If you are prompted to send a test page to the printer choose No 3 When you
105. ers can allocate IP addresses dynamically Under DHCP the server gives the printer called a DHCP client its IP address when the printer is reset Installing the DHCP server 1 In Control Panel Network select Add Software 2 Select TCP IP components 3 In the second window that is displayed select DHCP server Setting up a DHCP server 1 Access your DHCP management utility m Windows NT 4 x Click Start select Programs then Administrative Tools Common Select DHCP Manager m Windows 3 5x Go to the Network Administration group and select DHCP Manager 2 Configure DHCP with a scope a scope is a range of IP addresses available to be allocated to DHCP clients For example the scope could be the IP addresses 192 2 194 101 through 192 2 194 254 Defining a scope in Windows NT 4 x a Click Start Programs Administrative Tools DHCP Manager b Double click Local Machine c Click Scope Create d Enter the IP information to define the scope Defining a scope in Windows NT 3 5 x a Open the Network Administration group b Double click DHCP Manager c Double click Local Machine d Click Scope Create e Enter the IP information to define the scope 3 Define the lease A lease is a pre determined time that the printer holds the IP address When the lease time expires the printer queries the DHCP server again to renew its lease of the IP address It is recommended that you set the lease to Unlimited 4 Defi
106. es For a list of dealers in your area visit www tek com Color_Printers contacts PhaserShare Networking Manual Getting Help 14 Using the automated fax systems As an alternative to other resources and to provide up to date information quickly Tektronix has set up HAL Highly Automated Library and EuroHAL two interactive automated fax systems These automated fax systems provide Macintosh PC and workstation users with the latest technical hints and tips like color adjustments solutions to common technical problems and application notes for software problems such as CorelDRAW and QuarkXPress If you have a fax machine and a touch tone voice telephone you can order a HAL catalog listing all of the information offered by HAL You may call HAL or EuroHAL from anywhere in the world The fax systems are available 24 hours a day seven days a week Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents some in English and some in other European languages If a local version of the document you want is available EuroHAL will send it in your language Otherwise it will send English documents Country Numbers Austria Belgium Denmark 00 44 1908 681839 Finland Holland Italy Norway Switzerland France 0800 90 81 86 Germany 0130 819 220 Spain 07 44 1908 681839 Sweden 009 44 1908 681839 UK 01908 681839 Other countries 44 1908 68
107. es A full report is sent to the users specified in the Regular Intervals field of the View and Configure Email Custom Settings page A report is also sent to Tektronix if the Email to Tektronix field in the View and Configure Email Notification Settings page is set to On m To email a job report press gt or lt until the front panel displays Email Job Report Then press OK The recipients of this report are specified in the PhaserLink status notification email notification pages A job report is sent to the users specified in the Each Job field of the View and Configure Email Custom Settings page To return the printer to normal operation press Exit the far left button until the front panel displays Ready Phaser 780 printer 1 While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu Press Menu the Help Pages menu is displayed Help Pages Configuration Page Print Press the left or right arrow buttons until the front panel displays Usage Profile Help Pages Usage Profile Menu PhaserShare Networking Manual 135 1 3 Printer Management Press Menu to access the Usage Profile menu m To email a full report press the left or right arrow buttons until the front panel displays Email Report Then press OK The recipients of this report are specified in the PhaserLink email notification pages A full report is sent to the users specified in the Regular Intervals fie
108. eters If the protocol is disabled the field for that protocol contains an entry reading Disabled The printer s networking software The printer is shipped with a software CD ROM which contains software that you may need to install your printer on a network The CD ROM also contains on line documentation printer drivers and other printer software A single integrated installer is used to install printer drivers and other software Obtaining networking software for Phaser 840 740 and 780 printers You obtain the networking software from the CD ROM by running the installer 1 Insert the printer s software CD ROM into the CD ROM drive m If the Windows autorun feature is enabled the CD ROM launches automatically m If the Windows autorun feature is disabled double click My Computer then double click the CD icon to launch the CD ROM View the brief introductory information then click Install Drivers to launch the installer When you are prompted to select Easy Install or Custom Install select Custom Install In the Custom Install dialog box check the box for Network Utilities If you are running the installer on a computer that has NetWare software installed you can also check the boxes to install the PhaserShare Administrator software For more information on the PhaserShare Administrator software see Chapter 5 PhaserShare Administrator Software for NetWare Networks To complete the installation follow
109. eters Phaser 740 printer front panel on page 58 m Setting IP parameters Phaser 780 printer front panel on page 60 m Setting IP parameters Phaser 360 printer front panel on page 63 Printer defaults for network mask and broadcast address When you set the IP address from the front panel the printer supplies default values for network mask and broadcast address These default values are calculated according the first octet of the IP address you set The following table provides some examples 1st octet of Example Printer s default Printer s default IP address IP address network mask broadcast address 1 127 118 101 14 101 255 0 0 0 118 255 255 255 128 191 134 101 14 101 255 255 0 0 134 101 255 255 192 223 192 101 14 101 255 255 255 0 192 101 14 255 When you are setting the IP addressing parameters from the front panel you can accept these default values or change them However if you return to the front panel later to change the IP address the network mask and broadcast address are reset to these default values and you will have to set them as well if you want values different than these defaults NOTE If you are attempting to perform any front panel procedure and you don t see the expected menu choices the front panel may be locked For information on how to unlock it see If the front panel is locked on page 165 Setting IP parameters Phaser 840 printer front panel 1 When the front pa
110. etwork the printers names on the network depend on the order in which the printers are turned on To avoid this confusion it is recommended that you assign each printer on the network a unique name The added number appears in the Chooser on the printer s front panel and on the Startup Page On the Configuration Page the name without the characters and with the added number appears in the EtherTalk LocalTalk and TokenTalk areas The Printer Name under General Information is the name as it was set not as it appears in the Chooser PhaserShare Networking Manual 27 3 EtherTalk LocalTalk and TokenTalk Configuration 28 Changing the printers name Apple Printer Utility 1 5 6 Locate the Apple Printer Utility included with your printer s network utilities software Double click the Apple Printer Utility icon the Printer Selector window is displayed Select the zone if applicable and the printer Click Open Printer a dialog box is displayed containing Printer Information and Printer Preferences Click the triangle to the left of Printer Preferences Click the triangle to the left of Name this displays a dialog box containing a field for the printer s name Enter the new name in the field Click Send To reselect the printer with its new name open the Chooser Changing the printer s name PhaserLink Printer Management Software 1 4 From the printer s home page click Configurat
111. etworking Manual PhaserShare Administrator Software for NetWare Networks 5 2 Choose a Select by option to limit the number of printers in the list or choose a Sort by option to present all the printers in a particular order Choose only one select or sort option To select or sort the printers in the list follow the procedures given here m To select the printers in the list In the Select by area click the button for the selection option that you want to use The selection option determines which printers appear on the list in the Main window The field at the bottom of the Select by area allows you to enter specific information after you have chosen a selection option This field functions either as a fill in field or a pull down menu depending on what selection option you have chosen For example if you choose Printer Name type a printer name in the field If you choose File Server the field becomes a pull down menu displaying the file servers your workstation is attached to Select a file server from the pull down menu NOTE When typing the printer name or printer model you may end any entry with a wild card Wild cards are an asterisk to specify any group of characters and a question mark to specify any single character m To sort the printers in the list In the Sort by area click the button for the sort option you want to use The sort option determines the order in which the printers are displayed on the
112. f Noncritical Errors stating that Windows NT is unable to open the PSCRIPT DLL file and the PSCRIPT DRV files Click Ignore or update your driver 7 Under Print to scroll to the end of the list and select Other the Printer port dialog box appears Tektronix printers support two types of network ports in Windows NT LPR and AppleTalk The next topic covers LPR ports for information on creating an AppleTalk port see Creating an AppleTalk port on page 111 PhaserShare Networking Manual 109 10 Windows NT Creating an LPR port 1 In the Printer Port dialog box click the LPR port If the LPR port is not listed in the Printer Port dialog box the Microsoft TCP IP Printing Service needs to be added to the Windows NT machine a In the Control Panel double click Network the Network Settings dialog box appears In Network Settings click Add Software the Add Network Software dialog box appears In the Add Network Software dialog box click the drop down menu for Network Software In the list select TCP IP Protocol and Related Components then click Continue the TCP IP Installation dialog box appears In the TCP IP Installation dialog box select TCP IP Network Printing Support Consult your Windows NT documentation for information on other TCP IP options Click Continue to install this service The original Windows NT distribution diskettes are needed during installation To apply these changes restart Windows NT
113. f Novell Inc UNIX isa registered trademark in the United States and other countries licensed exclusively through X Open Company Ltd Times Helvetica and Palatino are trademarks of Linotype Hell AG and or its subsidiaries TESTED Other marks are trademarks or registered trademarks of the companies with which they are associated APPROVED PANTONE Colors generated by Phaser Color Printers are four and or three color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees Pantone Inc s check standard trademark for color reproduction and color reproduction materials Pantone Inc 1988 Contents Network Printing with Tektronix Color Printers Key components for networking Tektronix color printers 1 Network installation overview 6 The printer s Configuration Page 6 How to tell which protocols are enabled 8 The printer s networking software 8 Support for DOS systems 10 Tektronix PhaserPrint for UNIX software 10 PhaserShare Series B Network Interfaces PhaserShare Series B Ethernet interface 11 PhaserShare Series B Token Ring card 14 PhaserShare Series B LocalTalk card 22 EtherTalk LocalTalk and TokenTalk Configuration
114. f unique pages times the number of copies Coverage The amount of toner or ink placed on the page s expressed as a percentage of a fully covered page Values are given for Black Yellow Magenta and Cyan rounded to the nearest 0 1 Consumable The amount of toner or ink used expressed as a percentage of a full toner cartridge or ink stick Values are given for Black Yellow Magenta and Cyan rounded to 6 places Pixel The number of pixels of each color used Values are given for Black Yellow Magenta and Cyan rounded to the nearest K 1024 Usage profile full report some fields not supported by all printers Field number Field name Description 1 Date of Report The date and time that the report was generated 2 Time Stamp The date and time that the printer was first turned on 3 Network IDs Serial Number Ethernet Address IP Address Check Code 4 Printer Name The printer s name as it appears on the Configuration Page 5 Printer Type The printer type as it appears on the Configuration Page 6 Printer Class Laser or Phase Change 7 Adobe Firmware PostScript version number 8 Engine Firmware Print engine firmware version number 9 PS Firmware PS region firmware number 140 PhaserShare Networking Manual Printer Management 13 Usage profile full report some fields not supported by all printers cont d Field number Field na
115. face On or Interface Off The current status is marked with an asterisk in the upper right corner of the display c Press gt until the front panel displays Interface Off d Press OK to disable the protocol the front panel briefly displays Selected then it displays Enable Interface e Press Exit to return to the TCP IP display Disabling EtherTalk or TokenTalk To return the printer to normal operation go immediately to Step 8 to continue and disable EtherTalk or TokenTalk follow these steps a Press gt the front panel displays EtherTalk or TokenTalk b Press Menu the front panel displays the current status of the protocol Enabled or Disabled The current status is marked with an asterisk in the upper right corner of the display c Press gt until the front panel displays Disabled d Press OK to disable the protocol the front panel briefly displays Selected then it displays EtherTalk or TokenTalk Disabling NetWare To return the printer to normal operation go immediately to Step 8 to continue and disable the NetWare protocol follow these steps a Press gt the front panel displays NetWare b Press Menu again the front panel displays Enable Interface C Press Menu to display the current status of the protocol Interface On or Interface Off The current status is marked with an asterisk in the upper right corner of the display d Press gt u
116. fication Message Email Message Settings page as one of the email notification condition classes You can specify that reports are to be sent to Admin Key User and Service users just as you do for other email notification features You can further customize who receives reports and under what conditions the reports are send by using the check boxes on the View and Configure Status Notification Custom Email Custom Settings page For more information on customizing Usage Profile reporting and other status notification email notification features see PhaserLink Status Notification Email Notification on page 130 Email to Tektronix In addition to controlling which users at your site receive reports by email you can allow reports to be sent to Tektronix at specific intervals or under certain error conditions A program is currently under development at Tektronix to use this information to serve you better NOTE When you allow Usage Profile reports to be sent to Tektronix the data collected is treated confidentially and no information is sent about the content of prints only about how the printer is used To enable email to Tektronix 1 On any PhaserLink page click Configuration This displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure Interface Settings This displays the View and Configure Interface Settings page 3 On the View and Configure Interfac
117. for boot information The disadvantage is that you must configure each printer individually Before performing this procedure install the files from your printer s network utilities software on to your host computer If you have not already installed the files see Extracting files from unix tar on page 52 In the printer based configuration procedure you use a script provided on the printer s CD ROM to set the IP parameters listed in the following table The procedure follows the table PhaserShare Networking Manual 71 T TCP IP Printer Configuration All Platforms IP parameters Parameter Description Use RARP Yes no Specifies whether the printer should get its IP address from a RARP response at power up The default is yes Answer no for a printer based configuration this prevents RARP packets from appearing on the network when the printer is turned on or reset Use BOOTP DHCP Yes no Specifies whether the printer should get its IP address from a BOOTP or DHCP response at power up The default is yes Answer no for a printer based configuration this prevents BOOTP or DHCP packets from appearing on the network when the printer is turned on or reset IP address The printer s address on the network The format is X X X X where x represents a decimal number from 0 255 The value entered must be a valid IP address and not 0 0 0 0 255 0 0 0 any address starting with 127 or any address ending with 255
118. fter installing TCP IP 2 Inthe Add LPR compatible printer dialog box enter the printer s IP address or DNS name in the box labeled Name or address of server providing lpd In the box marked Name of printer or print queue on that server enter PS or AUTO in uppercase Click OK Add LPR compatible printer x Name or address of server providing Ipd fi 34 62 36 151 Name of printer or print queue on that server PS _Lancel_ Help 3 When returned to the Printer Ports box click Close 4 At the Add Printer Wizard dialog box click the box next to this new port a check mark is added Click Next Creating an AppleTalk port 1 Inthe Printer Port dialog box double click AppleTalk Printing Devices 2 Inthe Available AppleTalk Printing Devices dialog box select the zone where the printer resides If no zone name appears double click the zone icon 3 Windows NT searches for all AppleTalk devices in that zone and displays a list double click your printer 4 Windows NT prompts you to capture the printer click No Capturing the printer causes it to disappear from the Chooser 5 After adding the printer port click the box next to the new port to select it click Next PhaserShare Networking Manual 101 10 Windows NT Install the driver 1 Inthe Add Printer Wizard dialog box click Have Disk to add a new Tektronix driver 2 Type the path name to the driver files This can be A if the files are ona diskette If
119. fy password PASV Get the server s IP address and port number PORT Specify data connection port PUT Send a file to the printer PWD Print the current working directory QUIT Terminate session STAT Report current status NOTE With the PhaserShare FTP interface optional arguments to this command are ignored STOR Store a file STRU Specify a data transfer structure NOTE With the PhaserShare FTP interface only File and Record structures are allowed the default is File PhaserShare Networking Manual 169 7 FTP Interface Supported FTP commands cont d Request Description SYST Specify operating system of server TYPE Specify data transfer type NOTE With the PhaserShare FTP interface only ASCII Non printing and Image types are allowed the default is ASCII Non printing USER Specify user name 170 PhaserShare Networking Manual Index A Adapter Status 18 Apple Printer Utility to change printer s name 28 to reset the printer 168 AppSocket 77 ARP Address Resolution Protocol with config IP script 72 with config TokenRing script 19 automated fax systems HAL EuroHAL 155 auto negotiation 2 B BOOTP 56 Broadcast 18 Broadcast address 55 C cables Ethernet 13 LocalTalk 23 Token Ring 14 Chooser 26 config IP 72 config LPR 77 config SNMP 82 config sockets 78 config syslog 80 config TokenRing 19 Configuration Page how to print 6 reports what protocols are ena
120. gure SNMP Settings this displays the View and Configure SNMP Settings page 4 On the View and Configure SNMP Settings page enter the information for the SNMP utility 5 Enter the validation password if one has been assigned and click Do Apply PhaserShare Networking Manual 81 T TCP IP Printer Configuration All Platforms Setting SNMP parameters using a PostScript utility file To create a PostScript file to control these parameters use the script config SNMP provided with the printer s network utilities software 1 Connect the printer to the network 2 Run the script config SNMP a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Run the script redirecting the output to a file Type config SNMP gt filename 3 When prompted provide the information for the SNMP utility 4 Send the file named in Step 2b to the printer using Ip or Ipr 82 PhaserShare Networking Manual Chapter TCP IP Host Configuration UNIX Configuring a host Adding the printer to the host table Add the printer s name to the host table and assign an IP address to the printer s name Depending on your host system you may do this one of three ways m Use NIS Name Information Server formerly Yellow Pages m Use DNS Domain Name Server m Edita file for example etc hosts For an example see Example installation for a typical BSD UNIX system on page 85
121. gure the PhaserShare network interface Printer status monitoring Windows Print Monitor over TCP IP PhaserLink Printer Management Software can also be used PhaserLink Printer Management Software provides status on additional Tektronix printer features TCP IP Windows 95 and Windows 3 1 Printer configuration PhaserLink Printer Management Software Printer status monitoring PhaserLink Printer Management Software TCP IP Windows NT Printer configuration PhaserLink Printer Management Software PhaserLink Printer Management Software does not set up queues on the print server Printer status monitoring PhaserLink Printer Management Software AppleTalk Macintosh 7 x and 8 x Printer configuration PhaserLink Printer Management Software MacTCP or Open Transport required Printer status monitoring PhaserLink Printer Management Software MacTCP or Open Transport required TCP IP UNIX Printer configuration PhaserLink Printer Management Software If using PhaserPrint for UNIX for printing use PhaserPrint to set up print queues Printer status monitoring PhaserLink Printer Management Software PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Support for DOS systems For information on installing Tektronix printers in DOS environments see the printer s CD ROM They contain PostScript utility files that can be sent to the printer for network configuration in DOS en
122. hapter 12 PhaserLink Printer Management Software iF From the printer s home page click Configuration this displays the View and Configure Settings page From the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page From the View and Configure Interface Settings page click View and Configure PhaserShare Settings Token Ring card this displays the View and Configure PhaserShare Settings page for Token Ring Enter your settings into the fields for Token Ring Address Speed and Bridging If you make an error click Restore Initial Form Values and start again When you are finished entering the settings enter the Validation Password and click Do Apply If you are not sure of the password contact your system administrator You must reset the printer before the changes take effect For more information see Chapter 16 Resetting the Printer PhaserShare Networking Manual 21 2 PhaserShare Series B Network Interfaces PhaserShare Series B LocalTalk card With the PhaserShare Series B LocalTalk card you can connect the printer to a LocalTalk network Both the LocalTalk connection on the card and the Ethernet connector on the printer s rear panel are simultaneously active When a PhaserShare Series B card is purchased initially with the printer it is installed at the factory When a PhaserShare Series B card is purchased
123. haserShare Administrator Software for NetWare Networks PhaserShare Administrator software makes your Tektronix color printer easier to use in a NetWare environment It provides network administrators with printer management capabilities job accounting information and configuration information This chapter provides instructions for installing the PhaserShare Administrator This chapter also provides basic information on how to use the PhaserShare Administrator Chapter 4 Novell NetWare Configuration provides quick configuration instructions More detailed information on using the PhaserShare Administrator is available through the PhaserShare Administrator s on line help Introduction to the PhaserShare Administrator The PhaserShare Administrator is a powerful tool for network and system administrators designed to simplify administration and make Tektronix printers easy to share The PhaserShare Administrator s key features are listed here m Printer configuration reporting You can control printer settings and network settings You can remotely set the print server name IPX frame types and many more NetWare parameters bringing printer control to your desktop m Printer management The PhaserShare Administrator is a valuable printer management tool for network administrators With real time printer messages and access to a remote printer control panel administrators can resolve many printing problems without leaving their de
124. he following pages which you use to work with job accounting records m Browse Job Accounting Records Displays the 10 oldest job accounting records the numbers at the bottom of the page are links to other pages containing the remaining records 10 to a page Download All Job Accounting Records Downloads the job accounting log file from the printer to your host computer but preserves the job summary list stored by the printer This page displays job accounting records in plain text format Since this data is accessed through a HyperText link and not through an HTML form it can be saved directly to disk without interference from the browser m Clear All Job Accounting Records Clears the job summary list stored by the printer clears all job accounting records in the printer and displays a page that confirms the operation or reports an error if the operation could not be performed For complete information on PhaserLink Printer Management Software job accounting including clearing job information downloading job information to a file and job accounting file formats see the PhaserLink software help files PhaserLink PDF Direct Printing PhaserLink PDF Direct Printing provides drag and drop printing of PDF and PostScript files from your web browser in Windows 95 and Windows 98 environments Just drag any hyperlink for a PDF or PostScript file from the browser to the PDF Direct Printing icon on the desktop to print the file on your T
125. heck that the printer was able to log in to the file server a At the file server s console type load monitor b From the Available Options menu select Connection Information If the printer has logged in its print server name is displayed in the list If the print server name is not on the list continue with Steps 3 through 5 38 PhaserShare Networking Manual Novell NetWare Configuration 4 3 Verify that there was an available connection slot for the printer Since the printer consumes a login connection the file server may need an available connection for the printer to log in 4 Verify that the password the printer saved if one was set is the same as the one on the file server Mismatched passwords can result if PCONSOLE rather than the PhaserShare Administrator is used to set the password Use the PhaserShare Administrator to enter a new password to ensure that they are the same In the Print Server tab click Set Password this displays the Set Password dialog box Enter the password in both fields and click OK 5 Verify that the printer s print server name matches the one in the NDS tree The Configuration Page reports the printer s print server name For information on printing a Configuration Page see The printer s Configuration Page on page 6 6 Verify that the frame type the printer is using is supported by the file server See Printer does not appear in the Main window printer list on page
126. icator green blinks while the interface is receiving k N o A Salar ie eries Token Ring Card OOOO L pa ae O STP UTP O 5 6 9789 06 PhaserShare Networking Manual PhaserShare Series B Network Interfaces 2 Ring speed jumper The Token Ring card is equipped with a single three pin jumper to set the ring speed There are two settings 4 Mbps and 16 Mbps NOTE If you received your printer with the Token Ring card already installed you must turn off the printer and remove the card before you change the jumper setting The following illustration shows a top view of the card and the location of the jumper 1 Rear panel 2 Jumper 16 Mbps 4 Mbps 9789 03 PhaserShare Networking Manual 15 2 PhaserShare Series B Network Interfaces Token Ring configuration 16 You can set the Token Ring Frame Routing from the printer s front panel When you have the Frame Routing set you may want to set other Token Ring parameters See How to configure Token Ring parameters on page 19 See the table Token Ring parameters on page 18 for a list of all settable Token Ring parameters Setting the Frame Routing from the Phaser 740 and 360 front panels When the Token Ring card is installed in the printer you can set the Frame Routing from the printer s front panel The choices are Transparent no source routing or
127. ing Manual 95 9 TCP IP Configuration OS 2 Warp LAN Server Creating an LPR queue in OS 2 Warp Connect direct LPR connection to the printer OS 2 Warp Connect allows you to print directly to Tektronix printers via LPR no server NOTE It is important that LPRPORTD EXE and LPD EXE be running in the background You can set these to run automatically from the Autostart tab of the TCP IP Configuration dialog box 1 Create a Printer Object To do this use the right mouse button to drag the Printer template from the Templates folder to the desktop this displays the Create a Printer dialog box 2 Inthe Create Printer dialog box enter the name of the printer 3 If the driver is already installed select the appropriate driver if the driver is not installed you must install it a Click Install new printer driver this displays the Install new printer driver dialog box b Inthe Printer Driver Selection section select Other OS 2 printer driver then specify the path to the driver For example d os2drv c Click Refresh then select the new driver from the list Click Install and follow the on screen prompts 4 Click the right mouse button on an available Pipe port 0 through 7 and select Settings from the menu the Settings dialog box is displayed If ports are not selectable or are unavailable follow these steps a Select Install Ports from Settings and enter C TCPIP DLL where appropriate You will only have to do
128. ings page click View and Configure EtherTalk Settings or View and Configure TokenTalk Settings 4 Inthe Zone field enter the desired zone For more information on PhaserLink Printer Management Software see Chapter 12 PhaserLink Printer Management Software PhaserShare Networking Manual 29 3 EtherTalk LocalTalk and TokenTalk Configuration Troubleshooting 30 If the printer is not in the Chooser use the following troubleshooting procedure 1 Check that the Configuration Page shows a printer name a node number and a zone m If there is no node number verify that the printer is properly cabled to the network Test the cable segment by plugging in a new cable segment or using the cable segment of a printer that is in the Chooser m If your network uses zones and there is no zone name on the Configuration Page or if the Configuration Page shows the wrong zone see Changing the printer s EtherTalk TokenTalk zone optional on page 29 NOTE The printer cannot create a zone it must already exist 2 Ifthe Configuration Page shows the correct printer name node number and zone and the printer is still not visible in the Chooser check the following items m If there is a Novell NetWare server on the network verify that the NetWare server has been configured for Phase 2 routing and addressing m If there is a Windows NT server on the network verify that the printer has not been captured by a Windo
129. interface is Series B If the field reads Adobe PostScript Level 2 Version the printer supports PhaserShare network cards not Series B The Adobe PostScript field is on the View Printer Information page or on the View and Configure General Settings page depending on the printer type Links to these pages can be accessed by clicking the Configuration link For more information on PhaserLink Printer Management Software see Chapter 12 PhaserLink Printer Management Software PhaserShare Administrator In the PhaserShare Administrator Series B interfaces are identified in the Ethernet or Token Ring tabs where Series B is displayed in the Interface Information area For more information on the PhaserShare Administrator see Chapter 5 PhaserShare Administrator Software for NetWare Networks PhaserShare Networking Manual Network Printing with Tektronix Color Printers Environments supported Tektronix Phaser printers are compatible with mixed PC Macintosh and UNIX environments The printer automatically switches between the printer s ports and network protocols to service all computers on the network 4 Phaser printers are compatible with nearly all PC client server environments The printer s Ethernet and Token Ring network interfaces are compatible with the following m NetWare servers via the IPX Internet Packet Exchange protocol m Windows NT servers over TCP IP or EtherTalk protocols m LANServer 4 0 servers
130. ion this displays the View and Configure Settings page On the View and Configure Settings page click View and Configure Interface Settings On the View and Configure Interface Settings page click View and Configure EtherTalk Settings View and Configure LocalTalk Settings or View and Configure TokenTalk Settings In the Printer Name field enter the desired printer name For more information on PhaserLink Printer Management Software see Chapter 12 PhaserLink Printer Management Software PhaserShare Networking Manual EtherTalk LocalTalk and TokenTalk Configuration 3 Changing the printer s EtherTalk TokenTalk zone optional There are two ways to change the printer s zone m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Changing the printer s zone PhaserLink Printer Management Software on page 29 m You can also change the printer s zone using PostScript utility files see the README files on the printer s CD ROM The Macintosh README file is in the Network Utilities folder the PC README file is in the UTILS directory Changing the printer s zone PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure Interface Settings page 3 On the View and Configure Interface Sett
131. ir and UTP Unshielded Twisted Pair connectors Only one connector at a time can be used m PhaserShare Series B LocalTalk card AppleTalk PhaserShare network cards can be purchased initially with the printer as options or added later as upgrade kits A printer can have only one card at a time installed When a PhaserShare Series B Fast Ethernet or Token Ring card is installed the standard 10BaseT connector on the printer s rear panel is disabled The card and the printer s standard parallel port can be simultaneously active All network protocols can be simultaneously active PhaserShare cards 2 PhaserShare cards work with the following printers Phaser 380 350 340 560 550 540 and 600 PhaserShare cards enable you to use your printer with Ethernet Token Ring LocalTalk or serial connections PhaserShare cards can be purchased initially with the printer as options or added later as upgrade kits A printer can have only one PhaserShare card installed at a time When a PhaserShare card is installed all ports on the card and the printer s standard parallel port can be simultaneously active Also all network protocols can be simultaneously active For information on networking printers with PhaserShare cards refer to the PhaserShare Networking System Administrator Manual part number 070 9789 00 PhaserShare Networking Manual Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards Network Printing
132. isplays Ready 164 PhaserShare Networking Manual Disabling Protocols 15 If the front panel is locked If you are attempting to perform any front panel procedures and you don t see the expected menu choices on the front panel display the front panel may be locked The following topics describe how to unlock the front panel Phaser 840 printer The printer allows a system administrator to lock the front panel menu by using PhaserLink software or by downloading a utility file In this protected mode the Configuration menu does not display Default Printer Settings or Network Settings The following procedure displays these menu choices until you leave the Configuration menu the next time you return to the menu the choices will not be displayed 1 Display the Configuration menu a When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted then press Select b Press the down arrow button until Printer Configuration is highlighted then press Select 2 With the Configuration menu displayed press and hold the left arrow button while holding down the left arrow button press Select then release both buttons Phaser 360 printer The printer allows a system administrator to lock the front panel menu by downloading a utility file In this protected mode you can print the pages in the Help Pages menu but cannot modify any settings in the rest of the menus For more information on loc
133. k View and Configure AppSocket Settings this displays the View and Configure AppSocket Settings page 4 Inthe Host Access List field enter the IP addresse s or DNS name s of the host s that will have access to the printer You can enter addresses or names for multiple hosts by separating them with spaces up to a total of 256 characters If you do not enter any addresses all hosts will have access to the printer 5 Enter the validation password if one has been assigned and click Do Apply Controlling host access using a PostScript utility file To create a PostScript file to set host access use the script config sockets provided with the printer s network utilities software 1 Connect the printer to the network 2 Run the script config sockets a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Type the name of the script redirecting the output to a file config sockets gt filename 3 When prompted enter the IP addresse s of the host s that will have access to the printer You can enter addresses for multiple hosts by separating them with spaces up to a total of 256 characters If you do not enter any addresses all hosts will have access to the printer NOTE The script accepts IP addresses that have empty fields for example 123 40 10 The script does not detect this error Double check the IP addresses you enter 4 Send the file named in Step 2
134. king the front panel menu with a utility file refer to your printer s user documentation m Press Menu The front panel displays the following message Help Pages lt gt Menu When the front panel is locked and you press Menu the display shows only the pages in the Help Pages menu without the heading Configuration Page lt gt Print To access the entire menu with the front panel locked you must use a special key sequence to enter the menu m Press and hold down Menu and press Exit The front panel displays the following message Help Pages lt gt Menu m You now have access to all front panel menus PhaserShare Networking Manual 165 15 Disabling Protocols Disabling protocols PhaserShare Administrator 1 In the PhaserShare Administrator Main window select the desired printer from the Printer List 2 Click Configure Printer this displays the Configure Printer dialog box 3 In the Configure Printer dialog box click the Ethernet or Token Ring tab 4 Inthe Ethernet or Token Ring tab click Protocol Settings This displays the Protocol Settings dialog box 5 In the Protocol Settings dialog box click the tab for the protocol you want to disable 6 On the tab for the selected protocol find the field for enabling or disabling the protocol On some printers this field is labeled Port Enabled on other printers the port name is spelled out for example NetWare Enabled To disa
135. l Test Prints is highlighted Press Select Phaser 740 printer 1 While Ready is displayed press Menu the printer displays the first item in the menu Help Pages gt Menu 2 Press Menu to access the Help Pages the following message appears Consumables Page lt gt Print 3 Press lt or gt until the following message appears Usage Profile lt gt Menu 4 Press Menu 5 Press and hold Print Report while holding Print Report quickly press Exit the far left button Release both buttons 6 To return the printer to normal operation press Exit the far left button until the front panel displays Ready PhaserShare Networking Manual 133 1 3 Printer Management Phaser 780 printer 1 While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu 2 Press Menu the Help Pages menu is displayed Help Pages Configuration Page Print 3 Press the left or right arrow buttons until the front panel displays Usage Profile Help Pages Usage Profile Menu 4 Press Menu to access the Usage Profile menu 5 Press and hold the up arrow button while holding the up arrow button quickly press Print Release both buttons 6 To return the printer to normal operation press Exit the far right button until the front panel displays Ready Printing Usage Profile reports from PhaserLink Printer Management Software 1 From the printer s home page click
136. lays Network Settings 3 Press Menu the front panel displays TCP IP 4 Disabling TCP IP a b Press Menu the front panel displays Interface Press Menu again to display the current status of the protocol Interface Enabled or Interface Disabled The current status is marked with an asterisk in the upper right corner of the display Press gt until the front panel displays Interface Disabled Press OK to disable the protocol the front panel briefly displays Selected then it displays Interface Press Exit the far left button to return to the TCP IP display PhaserShare Networking Manual 159 15 Disabling Protocols 160 5 Disabling EtherTalk To return the printer to normal operation go immediately to Step 8 to continue and disable the EtherTalk protocol follow these steps a b Press gt the front panel displays EtherTalk Press Menu the front panel displays the current status of the protocol EtherTalk EnabledorEtherTalk Disabled The current status is marked with an asterisk in the upper right corner of the display Press gt until the front panel displays EtherTalk Disabled Press OK to disable the protocol the front panel briefly displays Selected then it displays EtherTalk 6 Disabling NetWare To return the printer to normal operation go immediately to Step 8 to continue and disable the NetWare protocol follow these steps a b
137. ld of the View and Configure Status Notification Custom Settings page A report is also sent to Tektronix if the Email to Tektronix field in the View and Configure Status Notification Settings page is set to On m To email a job report press the left or right arrow buttons until the front panel displays Email Job Report Then press OK The recipients of this report are specified in the PhaserLink email notification pages A job report is sent to the users specified in the Each Job field of the View and Configure Status Notification Custom Settings page To return the printer to normal operation press Exit the far right button until the front panel displays Ready Sending Usage Profile reports via email PhaserLink Printer Management Software NOTE 136 To send Usage Profile reports via email Status Notification Email Notification must be properly set up for your printer For more information see PhaserLink Status Notification Email Notification on page 130 From the printer s home page click Configuration this displays the View and Configure Settings page On the View and Configure Settings page select Usage Profile Full Report or Usage Profile Job Report from the Email pull down list Click Email The recipients of this report are specified in the PhaserLink email notification pages A job report is sent to the users specified in the Each Job field of the View and Configure Status Notification Custom Email
138. lk and TokenTalk Configuration Finding the printer s name in the Chooser 26 1 2 From the Apple menu select Chooser In the upper left corner of the Chooser find the driver icon If the driver icon does not appear in the Chooser install the printer driver Click the driver icon If a list of zones appears in the lower left portion of the Chooser select the proper zone NOTE The printer s default zone is listed on the Configuration Page in the EtherTalk or TokenTalk field For more information on the Configuration Page see The printers Configuration Page on page 6 A list of printers appears in the right portion of the Chooser find your printer s name in the list The printer s default name is listed on the Configuration Page see The printer s Configuration Page on page 6 If the name does not appear check the cable connection between your printer and the network NOTE It is possible for the Printer Name field on the Configuration Page to be blank When the printer is powered up it uses a default name and then checks to see that no other printer on the network has the same name If enough printers with the same default name are present it can take several minutes for the printer to establish a unique name If the name field is blank wait a short time and reprint the Configuration Page PhaserShare Networking Manual EtherTalk LocalTalk and TokenTalk Configuration 3 Changing the printer
139. me Description 10 Net Firmware Net region firmware number 11 OS Firmware OS region firmware number 12 RAM MBs The number of megabytes of printer RAM 13 Installed Trays The number of trays installed including the multi purpose tray 14 Accessories A list of all accessories installed in the printer Duplexer Scanner IDE Disk and SCSI Disk 101 Report Intervals Page and time intervals specified in the PhaserLink View and Configure Status Notification Email Notification Settings page 102 Images Number of sides printed a single sided print is 1 image a duplex print is 2 images 103 Planes For all images the number of colors used cyan magenta yellow black 111 Pixels imaged 1K The total number of pixels printed for each color Values are given in K 1024 for Black Yellow Magenta and Cyan rounded to the nearest K 112 Average Coverage The average coverage per page for all images 113 Pixels Imaged Paper The number of pixels printed on paper for each color 1K Values are given in K 1024 for Black Yellow Magenta and Cyan rounded to the nearest K 114 Average The average coverage per page for all images on paper Coverage Paper 115 Pixels The number of pixels printed on transparencies for each Imaged transparency color Values are given in K 1024 for Black Yellow 1K Magenta and Cyan rounded to the nearest K 116 Average The average coverage per page for all images on Coverage transparen transparencies
140. mputer The rest of this procedure applies when you click My Computer m If you intend to do your printer management from another computer click Network Print Server In this case you need only enter the printer s name in the Printer field and click OK The rest of this procedure does not apply 4 Click Next 5 If the printer is connected directly to the computer select the port the printer is connected to a LPTx is for a parallel printer connection b COM is for a serial connected printer 6 If the printer is connected to a network click Add Port Tektronix printers support two types of network ports LPR and AppleTalk The next topic covers LPR ports for information on AppleTalk ports see Creating an AppleTalk port on page 101 100 PhaserShare Networking Manual Windows NT 10 Creating an LPR port 1 To connect via TCP IP double click LPR Port in the Printer Ports dialog box If LPR Port is not listed in this box the Microsoft TCP IP Printing Service must be installed on the NT machine a Click Start Settings Control Panel and Network b Click Services then click Add c Select Microsoft TCP IP Printing then click OK and install this service The original Windows NT distribution CD ROM is needed during installation NOTE The TCP IP protocol must also be installed on the server Click the Protocol tab to verify if it is installed See your Windows NT documentation for details Reboot Windows NT a
141. n 0180 02 NOTE Depending on the type of LocalTalk cables you use and your network configuration you might need to use terminators at certain points in the installation Refer to the documentation for your LocalTalk connectors and cables for details Connecting to a single computer You can use LocalTalk connectors and cables to connect the printer directly to your computer without connecting it to any other network To avoid damaging the network interface turn off the printer before making any LocalTalk connections 1 Connect the short cable of a LocalTalk connector to the PhaserShare LocalTalk port 2 Connect the short cable of another LocalTalk connector to your computer s LocalTalk port 3 Connect a LocalTalk cable from the LocalTalk connector that you have just attached to your computer to the printer s LocalTalk connector 9789 08 Depending on the type of LocalTalk connectors you use and your network configuration you might need to use external terminators Refer to the documentation for your LocalTalk connectors and cables for details PhaserShare Networking Manual 23 Chapter EtherTalk LocalTalk and TokenTalk Configuration Before you begin Before you begin the configuration complete the following steps Your printer should be set up connected to the network and turned on See your printer s user documentation for information about setting up and turning on the printer For information about
142. n see Setting IP parameters DHCP on page 66 Download a PostScript utility file For more information see the README file on the printer s CD ROM The README file is in the UTILS directory Adding the Windows NT 4 0 driver on a Windows NT 4 0 server or workstation The Windows NT 4 0 PostScript driver is a PPD based driver Follow these instructions to add or update the Tektronix Phaser PPD for use with Windows NT 4 0 Adding this support gives your printer access to Tektronix page sizes tray selection TekColor color corrections and resident fonts This update procedure provides printer page size information for Windows NT applications These instructions assume a basic familiarity with Windows NT operation and terminology For additional information about Windows NT refer to your Microsoft Windows NT documentation NOTE You may need the Windows NT 4 0 CD ROM or your printer s software CD ROM to complete this procedure PhaserShare Networking Manual 99 10 Windows NT Add the printer 1 Log in as Administrator or a user with administrator privileges 2 Click Start Settings and Printers Programs E Documents A Er caltinor A Control Panel FA Printers N Eind z A Taskbar ix Bun Cy Shut Down 4 Windows NT Server 3 In the Printers dialog box double click Add Printer m If you intend to do your printer management from this computer click My Co
143. ndows 3 1 3 11 or later Windows for Workgroups 3 11 Windows NT 4 0 or Windows 95 installed on workstations with standard memory The workstation must be at least an 80286 PC Novell NetWare 2 x 3 x and 4 x networks with shells 3 26 or above and IPX version 3 10 or above NOTE To determine your network IPX version use the NetWare NVER command The IPX version is not shown when using the IPXODI command Supervisor or equivalent permission on all NetWare 3 x file servers to be configured and or Administrator or equivalent permission on all NetWare 4 x networks to be configured PhaserShare Networking Manual Installation methods PhaserShare Administrator Software for NetWare Networks 5 The installer supports the following installation methods Standard install This is the recommended installation method it copies the necessary files to your workstation s hard disk All program features are installed automatically using standard settings Network install This method allows you to specify a drive and directory on a NetWare file server in which to place the files needed for the installation You can then install the software from that directory to designated workstations using the standard install NOTE Installation procedure The drive you specify should be a NetWare shared drive You must have write access to the directory you specify Installation for Phaser 840 740 and 780 printers 1 Put the pri
144. ne a name for the scope You are prompted to activate the newly created scope Answer Yes PhaserShare Networking Manual 8 TCP IP Printer Configuration All Platforms Restart the DHCP server a In Control Panel Services scroll down to DHCP Server b Click Stop then click Start c Click Close Turn on the printer The printer receives its IP address from the server Print a Configuration Page to obtain the IP address see The printer s Configuration Page on page 6 Using Add Printer Wizard Windows NT 4 0 or Print Manager Windows NT 3 5x verify that a Windows NT printer port refers to the printer s IP address or DNS name See Chapter 10 Windows NT for more information Configure the printer s DHCP client software DHCP transactions On power up or reset the printer sends a DHCP discover packet indicating its Ethernet address and requesting an IP address The DHCP server responds to the discover packet with a DHCP offer packet which contains an IP address from within the assigned scope and the assigned lease The printer examines the DHCP offer packet and decides whether to accept the lease The printer sends a request packet accepting the IP address and the lease NOTE There can be multiple DHCP servers on the same network each defining its own scopes and leases The printer selects the first lease offered The DHCP server sends an acknowledgment packet to the printer completing the
145. nel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select 2 Press the down arrow button until Printer Configuration is highlighted Press Select 3 Press the down arrow button until Network Settings is highlighted Press Select 4 Press the down arrow button until TCP IP is highlighted Press Select PhaserShare Networking Manual 57 T TCP IP Printer Configuration All Platforms Set the IP address a Press the down arrow button until IP Address is highlighted Press Select b Press the left or right arrow buttons to highlight the 3 digit part of the address that you want to set Press the up or down arrow keys to change the numbers c When the address is set press Select Set the network mask a Press the down arrow button until NW Mask is highlighted Press Select b Press the left or right arrow buttons to highlight the 3 digit part of the address that you want to set Press the up or down arrow keys to change the numbers c When the address is set press Select Set the default router gateway address a Press the down arrow button until Default Router Gateway Address is highlighted Press Select b Press the left or right arrow buttons to highlight the 3 digit part of the address that you want to set Press the up or down arrow keys to change the numbers c When the address is set press Select To return the printer to normal operation press the down arrow b
146. nfigure Syslog Settings page enter the log host s IP address or DNS name and the priority level of the threshold you want to set Enter the validation password if one has been assigned and click Do Apply Setting Syslog priorities using a PostScript utility file To create a PostScript file to set Syslog priorities use the script config syslog provided on the printer s CD ROM 1 Connect the printer to the network 2 Run the script config syslog a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Run the script redirecting the output to a file Type config syslog gt filename 3 When prompted enter the log host s IP address and the priority level of the threshold you want to set NOTE The script accepts IP addresses that have empty fields for example 123 40 10 The script does not detect this error Double check the IP addresses you enter 4 Send the file named in Step 2b to the printer using Ip or Ipr 80 PhaserShare Networking Manual TCP IP Printer Configuration All Platforms T SNMP UNIX systems only SNMP Simple Network Management Protocol allows you to use an SNMP monitoring station to query the printer remotely for its status You can provide the following information for the printer to send to your SNMP utility m Printer s name m Name of contact person for printer problems m Printer s location m Phaser 740 780 and 360 printers T
147. nfigured with this printer Start the PhaserShare Administrator To start the PhaserShare Administrator double click the PhaserShare Administrator icon Refer to your Windows documentation for complete information on how to start applications For information on installing the PhaserShare Administrator see Installation on page 44 When you start the PhaserShare Administrator the Main window is displayed J PhaserShare Administrator p x Printer List S Quick Printer Name Print Server Name Status gt Configure Phaser 350 TEKO854 47 Ready Phaser 360 TEKO5F97D Warming up Phaser 380 TEKO5B98D Ready Configure Phaser 540 Plus TEKO80979 Standby Printer Phaser 550 TEKOS5DOCB Ready Phaser 560 TEKO854B1 Printing Phaser 600P TEKO88181 Ready Phaser 740E TEKO 6E3D Ready S Configure Phaser 780 TEKO D96B Cleaning N Network Phaser 840DP TEKO8742B Energy Star No Er Printer Info l Help Exit PhaserShare Networking Manual Novell NetWare Configuration 4 Select a print server In the Main window Printer List click the print server name printer name NOTE If the printer does not show up in the list of available printers there could be a network hardware problem an incorrect frame type or incorrect search options settings see Printer does not appear in the Main window printer list on page 36 Launch the Quick Configuration Wizard Click Quick Configura
148. ng PostScript utility files see the README files on the printer s CD ROM The PC README file is in the UTILS directory the Macintosh README file is in the Network Utilities folder m Printer based printer configuration using arp table entry address gleaning You can enter the printer s Ethernet address and IP address in your host s arp table then send a ping command to the printer and the printer will take it s IP address from the ping packet See Setting IP parameters arp table entry address gleaning on page 74 m Printer based printer configuration using PhaserLink Printer Management Software After setting the printer s IP address by one of the other three methods listed here you can perform the rest of the TCP IP configuration using PhaserLink software if you have a World Wide Web browser See Setting IP parameters PhaserLink Printer Management Software on page 73 NOTE When two or more IP addressing methods are used simultaneously the printer uses the first address that it successfully obtains PhaserShare Networking Manual TCP IP Printer Configuration All Platforms T General information on setting IP parameters front panel You can set IP address network mask gateway address and broadcast address from the front panel See the following topics for procedures for each of the following printers m Setting IP parameters Phaser 840 printer front panel on page 57 m Setting IP param
149. ns 2 15 2 2 3 0 3 11 4 0 DOS and OS 2 based systems VMS servers and servers running UnixWare The PhaserShare NetWare interface is not compatible with systems running NetWare Lite Supported NetWare protocols The printer s NetWare interface supports the following NetWare protocols m NCP NetWare Core Protocol m IPX Internet Packet Exchange m SPX Sequential Packet Exchange m SAP Service Advertising Protocol m RIP Router Information Protocol m NEST Novell Embedded Systems Technology m SNMP Simple Network Management Protocol PhaserShare Networking Manual 31 4 Novell NetWare Configuration Other features Passwords Notify lists The printer s NetWare interface supports up to 32 queues and eight file servers in any combination when in bindery mode No additional VAPs Value Added Procedures NLMs Network Loadable Modules or TSRs Terminate Stay Resident programs are required to install your Tektronix printer on the network NOTE The printers NetWare interface supports packet signature and IPX checksum automatically that is the print server automatically signs packets and or calculates checksums upon request from the file server If a password is used in Bindery mode it must be set on the printer with the PhaserShare Administrator or PhaserLink Printer Management Software and on the file server with PCONSOLE If a password is used in NDS mode it must be set on the printer with the PhaserShare Adminis
150. nter s software CD ROM into the CD ROM drive m If the Windows autorun feature is enabled the CD ROM launches automatically m If the Windows autorun feature is disabled double click My Computer then double click the CD icon to launch the CD ROM View the brief introductory information then click Install Drivers to launch the installer When you are prompted to select Easy Install or Custom Install select Custom Install During custom installation a dialog box is displayed enabling you to install the PhaserShare Administrator Follow the on screen prompts to complete the installation Installation for Phaser 360 printers L Locate and run the file SETUP EXE on the printer s CD ROM or on printer software diskette 1 When you are prompted to select Easy Install or Custom Install select Custom Install During the custom installation a dialog box is displayed enabling you to install the PhaserShare Administrator Follow the on screen prompts to complete the installation PhaserShare Networking Manual 45 5 PhaserShare Administrator Software for NetWare Networks Using the PhaserShare Administrator Launching the PhaserShare Administrator 1 Log in toa file server as SUPERVISOR or ADMIN 2 Start Windows 3 The installer places by default the PhaserShare Administrator icon in a folder group called PhaserTools To start the PhaserShare Administrator double click the PhaserShare Administrator icon or start the a
151. ntil the front panel displays Interface Off e Press OK to disable the protocol the front panel briefly displays Selected then it displays Enable Interface f Press Exit to return to the NetWare display PhaserShare Networking Manual 163 15 Disabling Protocols 7 Disabling HTTP To return the printer to normal operation go immediately to Step 8 to continue and disable the HTTP protocol follow these steps a Press gt the front panel displays HTTP b Press Menu again the front panel displays the current status of the protocol HTTP Enabled or HTTP Disabled The current status is marked with an asterisk in the upper right corner of the display C Press gt until the front panel displays HTTP Disabled d Press OK to disable the protocol the front panel briefly displays Selected then it displays HTTP 8 Return the printer to normal operation a Press Exit until the front panel displays Network Settings b Press Exit again a Ifyou have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a If you have not changed any parameters that require a printer reset to take effect the front panel d
152. ntosh README file is in the Network Utilities folder The procedures given here for disabling protocols only apply to EtherTalk and TokenTalk installations using a PhaserShare Series B Ethernet or Token Ring card The PhaserShare Series B LocalTalk card does not support the protocols discussed here so they cannot be enabled or disabled You can enable protocols by the same procedures just select the command to enable a protocol rather than disable it PhaserShare Networking Manual 157 15 Disabling Protocols Disabling protocols front panel Phaser 840 printer NOTE If you are attempting to perform any front panel procedure and you don t see the expected menu choices on the front panel display the front panel may be locked For information on how to unlock it see If the front panel is locked on page 165 When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select Press the down arrow button until Printer Configuration is highlighted Press Select Press the down arrow button until Network Settings is highlighted Press Select To disable EtherTalk or TokenTalk a Press the down arrow button until EtherTalk or TokenTalk is highlighted b Press Select until Off is displayed To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select a To disable other protocols continue with Step 5 To disable
153. odel files 84 N name EtherTalk or TokenTalk 27 NetWare 31 troubleshooting Windows 36 Network Address 18 network administration software 9 Network mask 55 networking software 8 NIS 83 NWAdmin 33 NWCOMFIG PS 33 0 OS 2 Warp 95 p PCONSOLE 33 PDF Direct Printing 128 PhaserLink PDF Direct Printing 128 PhaserLink Printer Management Software format for printer pages 122 general information 121 information forwarding 126 status display 124 status icon 124 system requirements 121 URL printer 122 PhaserLink status notification email notification 130 PhaserPort software 117 installation 118 PhaserPrint for UNIX software 10 PhaserShare Administrator 43 installation methods 45 installation procedure 45 Quick Configuration Wizard 34 system requirements 44 PhaserShare Series B Ethernet card 12 PhaserShare Series B Ethernet interface 11 PhaserShare Series B LocalTalk card 22 PhaserShare Series B Token Ring card configuration 16 ping 94 print queue UNIX 83 printcap file 85 printer name EtherTalk or TokenTalk 27 Printer Not Responding dialog box 50 PSERVER 31 Q queue names UNIX remote printer 84 queues UNIX 83 UNIX remote printer queue names 84 Windows NT 3 x driver 110 Windows NT 4 0 driver on a Windows NT 4 0 server or workstation 101 R RARP 56 remote printer queue names 84 resetting the printer 167 Route Cache Size 18 Route Cache Timeout 18 S Search Options button 47 Search Options dial
154. og box 48 Selectby 49 SNMP 81 Sortby 49 Speed 18 status icon 124 Status page 124 Syslog 79 T TCP IP extracting files from unix tar 52 host access 76 host configuration 83 IP addressing parameters 55 OS 2 Warp 95 printer configuration 55 printer status 79 troubleshooting 94 Windows 95 and Windows 98 117 Windows NT concepts 112 Windows NT procedures 99 technical support 153 terminators Ethernet 13 LocalTalk 23 Token Ring cables 14 configuration 16 TokenTalk 25 troubleshooting 30 troubleshooting EtherTalk LocalTalk TokenTalk 30 NetWare Windows 36 TCP IP 94 U UNIX model files 84 Unknown Route 18 URL Uniform Resource Locator for the printer 122 Usage Profile reports 131 verbose printing from Phaser 740 front panel 133 verbose printing from Phaser 780 front panel 134 verbose printing from Phaser 840 front panel 133 email to Tektronix 138 fullreport 139 how to read 139 job report 139 printing from Phaser 740 front panel 132 printing from Phaser 780 front panel 132 printing from Phaser 840 front panel 132 printing from PhaserLink Printer Management Software 134 PhaserShare Networking Manual 173 sending via email from PhaserLink Printer Management Software 136 sending via email from the Phaser 740 front panel 135 sending via email from the Phaser 780 front panel 135 sending via email from the Phaser 840 front panel 134 specifying when reports are to be sent 137 specifying who receives reports
155. ommand Turn on the printer Use the host spooling system for example lpr or Ip to send the file you created in Step 3b to the printer this stores the Token Ring information in the printer s internal memory where it is retained over a reset or power cycle You must reset the printer before the changes take effect For more information see Chapter 16 Resetting the Printer Using the PhaserShare Administrator to configure Token Ring 1 o a SS o p In the PhaserShare Administrator Main window select the desired printer from the Printer List Click Configure Printer this displays the Configure Printer dialog box In the Configure Printer dialog box click the Token Ring tab In the Token Ring tab set the Token Ring parameters as desired Click OK You are prompted to reset the printer You must reset the printer before the changes take effect For more information see Chapter 16 Resetting the Printer For more information on the PhaserShare Administrator see Chapter 5 PhaserShare Administrator Software for NetWare Networks PhaserShare Networking Manual PhaserShare Series B Network Interfaces Using PhaserLink Printer Management Software to configure Token Ring 2 For information on connecting to your printer via PhaserLink Printer Management Software see Accessing printer information from a browser on page 122 For general information on PhaserLink Printer Management Software see C
156. on Page is highlighted Press Select Printing a Configuration Page Phaser 740 and 360 front panels 1 While Ready is displayed press Menu the printer displays the first item in the menu Help Pages lt gt Menu 2 Press Menu to access the Help Pages the following message appears Menu Map lt gt Print 3 Press lt or gt until the following message appears Configuration Page lt coss Print 4 Press Print Printing a Configuration Page Phaser 780 front panel 1 While Ready is displayed press Select the Printer menu is displayed Printer Menu Help Pages Menu 2 Press Menu the Help Pages menu is displayed Help Pages Configuration Page Print 3 Press Print Printing a Configuration Page PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page select Configuration Page from the pull down list Click Print For more information on PhaserLink Printer Management Software see Chapter 12 PhaserLink Printer Management Software PhaserShare Networking Manual 7 Network Printing with Tektronix Color Printers How to tell which protocols are enabled All protocols can be enabled and disabled The Configuration Page reports which protocols are enabled If a protocol is enabled the field for that protocol lists the current param
157. orms 7 5 To set the IP address a Press Menu again the front panel displays Interface b Press the right arrow button until the front panel displays IP Address Cc Press Menu to display the IP address For example IP Address 192 2 194 101 Select NOTE Setting the IP address to 000 000 000 000 causes the printer to use Dynamic Address Resolution to set its IP address see Setting IP parameters RARP or BOOTP on page 65 d Press the up arrow button to set the left most digit of the address e Press the right arrow button to advance to the next digit Press the up arrow button to set this digit f Use the right arrow and up arrow buttons as described in Step e to set the remaining digits g When the address is correctly set press Select the front panel displays the IP Address with a Confirm button NOTE When you press Confirm to set the IP address the printer resets the network mask and broadcast address to the printer s defaults see Printer defaults for network mask and broadcast address on page 57 h Press Confirm the front panel briefly displays Selected then displays the IP address again The IP address is now set in the printer i Press Exit the far right button the front panel displays TCP IP IP Address Menu 6 To set the network mask a Press the right arrow button until Network Mask is displayed b Press Menu the front panel displays the network mask c Use the right
158. ou are prompted to select Easy Install or Custom Install select Custom Install 4 During custom installation a dialog is displayed enabling you to select the options you want to install Check the box for PhaserPort To install the drivers and PPD files for your printer check the box for Drivers PPDs this is recommended for first time installations Follow the on screen prompts to complete the installation For details see Create your first port and install the printer on page 118 Create your first port and install the printer 1 After the PhaserPort software is installed the Add PhaserPort dialog is displayed Create your first port a Inthe Description field enter a name for the port this can be the printer name model location or any other descriptive name of your choice such as Phaser 740 b Inthe Name Address field enter the IP address or DNS name of the printer for example 192 1 1 2 If you don t know the printer s IP address or DNS name click Browse to display a list of printers on the network Double click the printer you want PhaserPort automatically enters the information into the Add PhaserPort dialog To search the network again click Refresh to narrow down the search by using subnets click Advanced c Click OK 2 You are asked if you want to install the PhaserShare Administrator software Install the PhaserShare Administrator software if you also want to print using NetWare 118 Phas
159. ping command to the printer and the printer will take it s IP address from the ping packet 1 Make an entry into the host s ARP Address Resolution Protocol table defining the printer s IP hardware address pair In general this requires a command corresponding to one of the following syntax examples arp s printer name hardware address for BSD systems or arp s ether printer name hardware address for System V See the documentation for your host system for specifics of this command NOTE The hardware address in the arp command example is the printer s Ethernet Address for PhaserShare Ethernet cards or the Token Ring Address for PhaserShare Token Ring cards 2 Execute the ping command from the host ping printer IP address Domain Name Services DNS 74 The Phaser 840 740 and 780 printers support Domain Name Services DNS through an embedded DNS stub resolver The DNS resolver protocol communicates with one or more DNS servers to request the IP address for a given host name or the host name for a given IP address To use an IP host name for the printer the system administrator must have already configured one or more DNS servers and a local DNS domain name space data base PhaserShare Networking Manual TCP IP Printer Configuration All Platforms T To set up the printer for DNS you must supply an IP domain name and up to two DNS name server IP addresses There are three ways to set up the printer for DNS
160. possible media size and type combinations from the cassettes 160 Maintenance Kit The percentage of life remaining for the maintenance Remaining kit 161 Maintenance Kit The remaining life of the maintenance kit expressed as Remaining pages Phaser 840 Toner Status Phaser 740 780 the number of pages that can still be printed For each toner supply the status will be shown as OK Low Replace or Not Installed just as on the Consumables Page PhaserShare Networking Manual Printer Management 13 Usage profile full report some fields not supported by all printers cont d Field number Field name Description 162 Fuser Remaining The percentage of life remaining in the fuser unit 163 Imaging Unit The percentage of life remaining in the imaging unit Remaining 164 Transfer Kit The percentage of life remaining in the transfer kit unit Remaining 165 Fuser Roll The percentage of life remaining in the fuser roll unit Remaining 166 Main Charge Grid The percentage of life remaining for the main charge Remaining grid 171 Doors Open For each access door the number of times it has been opened 172 Consumables A distribution of the conditions at which each Replaced consumable has been replaced whether it was low or out or neither i e at the user s discretion or some other condition detected by the printer 173 Paper Out For each tray th
161. pplication using one of the standard Windows methods Refer to your Windows documentation for complete information on how to start applications The PhaserShare Administrator displays its Main window gt PhaserShare Administrator TEKOSS447 Ready TEKOSF97D Warming up Se ed TEKO854B1 Printing TEKO88181 Ready TEKOV6E3D Ready TEKO D96B Cleaning TEKO8742B Energy Star Click this button to control the contents of the printer list Click one of these buttons to perform the type of work you need to do 46 PhaserShare Networking Manual PhaserShare Administrator Software for NetWare Networks 4 Inthe Printer List locate the desired printer The Printer List displays only Tektronix printers from the NetWare file servers that were attached when you launched the PhaserShare Administrator If the list is long you may need to use the scroll bar to scroll through the list and find the printer you want The list is constructed according to the search options that are currently active You can control the list to display only certain types of printers based on search options that you specify To display the Search Options dialog box click Search Options For more information on controlling the list with search options see Specifying search options the Search Options dialog box on page 48 5 When you see the printer that you want in the list click it to select it NOTE The list is updated each tim
162. printers this is PS Remote printer Name of PostScript or AUTO queue name printer on that AutoSelect machine Your Tektronix printer emulates a print server Tektronix printers are accessed by giving an NT host a remote host name that will point to the printer This is true only if the print job is spooled directly to the printer via its internal network interface and not through an external third party print server If the print job is spooled through an external third party print server the remote host name is the TCP IP address of the print server and the remote queue name is the name of the queue for that print server 112 PhaserShare Networking Manual Windows NT 10 Windows NT network troubleshooting Error messages in Print Manager When there is a problem printing from Windows NT often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied If the printer is connected via TCP IP there is probably a problem with the way LPR was set up Begin troubleshooting by opening the Event Viewer in the Administrative Tools program group When it opens click Log scroll down and select Application Look at any of the error messages that say LPR Print Monitor Double clicking the error message tells you more information about the error The following topics deal with specific errors reported in the Event Viewer Printer PS on host P address is rejecting your request At the MS DOS comman
163. r 2 hours PhaserShare Networking Manual 143 1 3 Printer Management 144 Usage profile full report some fields not supported by all printers cont d Field number Field name Description 192 Humidity A distribution of hourly humidity readings For example 16 35 43 indicates that the engine temperature was between 16 and 35 percent for 43 hours 201 System Reset Count Number of times the system has been reset by some internal condition 202 System Reset Log Log of the last 5 system reset addresses Zero indicates no event 203 System Reset Page Corresponding page numbers at which the last 5 system resets occurred 204 Engine Error Log Log of the last 10 engine error codes see Logs on page 145 Zero indicates no event 205 Engine Error Page Corresponding page numbers at which the last 10 engine errors occurred 206 PostScript Error Log Log of the last 5 PostScript error codes see Logs on page 145 Zero indicates no event 207 PostScript Error Corresponding page numbers at which the last 5 Page PostScript errors occurred 211 Jam A Upper Tray A distribution of jams for all media size and type Phaser 840 740 combinations through the upper tray Jam AB Phaser 780 A distribution of jams for all media size and type combinations 212 Jam B Middle Lower A distribution of jams for all media size and type Trays combinations through the middle and lower trays 21
164. r more information on installing and configuring TCP IP in Windows environments see your Microsoft Windows documentation Setting the printer s IP address There are three ways to assign the printer s IP address m Use the printer s front panel For more information see General information on setting IP parameters front panel on page 57 m Use DHCP For more information see Setting IP parameters DHCP on page 66 m Download a PostScript utility file For more information see the README files on the printer s CD ROM PC users will find the README file for the PostScript utility files in the UTILS directory Macintosh users will find the ReadMe file to the PostScript utility files in the Network Utilities folder PhaserShare Networking Manual 117 1 Windows 95 and Windows 98 PhaserPort Software PhaserPort software installation Using the installer You can install PhaserPort software using the installer on your printer s software CD ROM A single integrated installer is used to install printer drivers PhaserPort and other software 1 Put the printer s software CD ROM into the CD ROM drive m Ifthe Windows autorun feature is enabled the CD ROM launches automatically m If the Windows autorun feature is disabled double click My Computer then double click the CD icon to launch the CD ROM 2 View the brief introductory information then click Install Drivers to launch the installer 3 When y
165. r to a single printer CAUTION Do not use silver satin telephone extension cables for 10BaseT networks either as drop cords or as patch cables in the wiring closet Silver satin cables are flat usually silver or gray with 28 gauge stranded or tinsel conductors Do not use shielded twisted pair cable intended for IBM Token Ring networks or voice grade level 1 or 2 unshielded twisted pair cable for wiring runs These cables do not meet the requirements for 10BaseT and will lead to unreliable operation 10Base2 Thin Ethernet Depending on the type of Ethernet cables you use and your network configuration you may need to use terminators at certain points in the installation Refer to the manufacturer s documentation for your Ethernet adapters and cables for details 10Base5 Thick Ethernet Connecting the printer using thick coax 10Base5 requires an adapter contact your dealer to obtain adapters cables and terminators PhaserShare Networking Manual 13 2 PhaserShare Series B Network Interfaces PhaserShare Series B Token Ring card The PhaserShare Series B Token Ring port conforms to the IEEE 802 5 standard With the PhaserShare Series B Token Ring card you can connect the printer directly to a Token Ring network using shielded twisted pair STP IBM Type 1 or unshielded twisted pair UTP IBM Type 3 cables Contact your dealer to obtain adapters and cables NOTE To fully comply with EMI specifications the use of
166. rShare Administrator and Job accounting PhaserLink Printer Management Software on page 128 Job accounting PhaserShare Administrator 1 Display the Job Display tab a Inthe Main window click Configure Printer this displays the Configure Printer dialog box b In the Configure Printer dialog box click Job Display this displays the Job Display tab 2 When the Job Display tab is first displayed the job summary list is empty and the Total Number of Jobs field reports the number of jobs stored by the printer To get job information click Get Jobs For complete information on PhaserShare Administrator job accounting including clearing job information exporting job information to a file and job accounting file formats see the PhaserShare Administrator on line help PhaserShare Networking Manual 127 1 3 Printer Management Job accounting PhaserLink Printer Management Software 1 On any PhaserLink page click Configuration This displays the View and Configure Settings page 2 From the View and Configure Settings page click Download Job Accounting Log This displays the Job Accounting page 3 On the Job Accounting page enter the proper password and click Do Apply to access the Job Accounting Links page See the PhaserLink Printer Management Software help files for more information about PhaserLink software passwords NOTE PhaserLink passwords are not encrypted The Job Accounting Links page has links to t
167. rap host s IP or IPX address Members of this list receive asynchronous SNMP traps error and status messages from the printer m Phaser 380 350 340 560 550 540 and 600 printers Trap host s IP address and community name Members of this list receive asynchronous SNMP traps error and status messages from the printer NOTE Phaser 350 360 550 and 560 printers support RFC 1759 The Printer MIB Phaser 740 780 and 360 printers support SNMP traps within RFC 1759 There are two ways to set SNMP parameters m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software See Setting SNMP parameters using PhaserLink Printer Management Software on page 81 m Send the appropriate PostScript file to the printer See Setting SNMP parameters using a PostScript utility file on page 82 Setting SNMP parameters using PhaserLink Printer Management Software With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software to set host access For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 Click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page 3 On the View and Configure Interface Settings page click View and Confi
168. rator If you still get the same dialog box when you select the printer there are several possible causes m There is a problem with the printer its network connection or the PC s network setup m The frame type of the computer running the PhaserShare Administrator does not match the frame type of the printer it is attached to m You are attempting to configure a printer equipped with a PhaserShare Series B interface using a version of the PhaserShare Administrator below version 3 6 m You also get the Printer Not Responding dialog box if you click a printer that reports Information Not Available in the Printer List see the previous topic Information Not Available in the Printer List PhaserShare Administrator on line help The PhaserShare Administrator provides Windows Help files containing detailed descriptions of all program functions and dialog boxes 50 PhaserShare Networking Manual Chapter TCP IP Configuration Overview This chapter provides an overview of TCP IP configuration For detailed printer configuration instructions refer to Chapter 7 TCP IP Printer Configuration All Platforms for host configuration instructions refer to the chapter for your environment m Chapter 8 TCP IP Host Configuration UNIX m Chapter 9 TCP IP Configuration OS 2 Warp LAN Server m Chapter 10 Windows NT m Chapter 11 Windows 95 and Windows 98 PhaserPort Software PhaserShare
169. re address pair In general this requires a command corresponding to one of the following syntax examples arp s printer IP address hardware address for BSD systems or arp s ether printer IP address hardware address for System V See the documentation for your host system for specifics of this command NOTE The hardware address in the arp command example is the printer s Ethernet Address for PhaserShare Ethernet interfaces or the Token Ring Address for PhaserShare Token Ring cards Turn on the printer Execute the ping command from the host ping printer IP address Use the host spooling system for example lpr or Ip to send the file you created in Step 2b to the printer This stores the IP addressing information in the printer s internal memory where it is retained over a reset or power cycle For more information on setting up queues see Assigning a print queue to the printer on page 83 Reset the printer For more information about resetting the printer see Chapter 16 Resetting the Printer Setting IP parameters PhaserLink Printer Management Software After setting the printer s IP address by one of the methods described previously in this chapter you can perform the rest of the TCP IP configuration using PhaserLink Printer Management Software if you have a World Wide Web browser For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1
170. reset the printer using the Apple Printer Utility 168 1 Locate the Apple Printer Utility which is included with your printer s network utilities software Double click the Apple Printer Utility icon the Printer Selector window is displayed Select the zone if applicable and the printer Click Open Printer a dialog box is displayed containing Printer Information and Printer Preferences From the Utilities menu select Restart Printer PhaserShare Networking Manual Chapter FTP Interface Your printer s FTP interface is a standard FTP server Using FTP you can send a job to the printer where it is printed not stored No password is required You can save a PostScript file from an application and send the file to a remote printer over a network or the Internet using an FTP program The printer s FTP directory is PRINTER 1 and any files sent there are automatically passed to the printer The printer s FTP parameters can be changed using PhaserLink Printer Management Software For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software The following table lists the supported FTP commands Supported FTP commands Request Description ABOR Abort previous command HELP Give help information MODE Specify data transfer mode NOTE With the PhaserShare FTP interface the only transfer mode is Stream NOOP Do nothing PASS Speci
171. reside m Specify the current Directory Services Context the location in the directory services tree where the print server will reside m Create and select a new queue or select an existing queue click Finish Verify information and finish the configuration After you have entered the configuration information the Quick Configuration Wizard displays the Configured Printer Information dialog box which reports the information you have entered I Verify that the information is correct m If the information is correct click Apply Changes m Ifthe information is not correct click Back to return to previous dialog boxes and correct the information Click Next to return to the Configured Printer Information dialog box Click Apply Changes m To exit the wizard and return to the Main window without making any changes click Cancel After you click Apply Changes the printer resets the changes take effect when the reset is complete After the reset you are prompted to print a test page It is recommended that you print a test page to verify a successful installation Troubleshooting Windows configurations Printer does not appear in the Main window printer list i Make sure that the printer is turned on and properly connected to the network Try a different network drop or port Make sure that NetWare is enabled on the printer This is reported on the printer s Configuration Page in the NetWare field For inform
172. ress Exit the far right button again the front panel displays Ready After the printer has its address information you can set other TCP IP parameters by either of two methods With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Setting IP parameters PhaserLink Printer Management Software on page 73 Send PostScript files to the printer using your host spooler UNIX shell scripts for creating the PostScript files are provided with your printer s network utilities software For PC environments the PostScript files for setting other TCP IP parameters are included with your printer s network utilities software Setting IP parameters PostScript utility file UNIX only Use the config IP script to create a PostScript file that sets the printer s IP addressing parameters The config IP script is provided with your printer s network utilities software Keep the following points in mind when running the config IP script The output of the script is PostScript code which you must send to the printer When you run the script redirect the output to a file Then send the file to the printer The script prompts you to provide certain information For information about these prompts see the tables IP parameters on page 72 The advantage of this method is that each printer has a permanent setup stored in its non volatile memory and is not dependent on a boot server
173. roadcast address on page 57 h Press Confirm the front panel briefly displays Selected then returns to TCP IP Address The IP address is now set in the printer 5 To set the network mask a b Press gt until Network Mask is displayed Press Select the front panel displays the network mask Use and gt as described in Steps 4d through 4f to set the network mask When the network mask is set use Set and Confirm as described in Steps 4g and 4h to enter the network mask into the printer 6 To set the gateway address a b Press gt until Gateway Address is displayed Press Select the front panel displays the gateway address Use and gt as described in Steps 4d through 4f to set the gateway address When the gateway address is set use Set and Confirm as described in Steps 4g and 4h to enter the gateway address into the printer PhaserShare Networking Manual 59 T TCP IP Printer Configuration All Platforms 7 The printer calculates the broadcast address based on the IP address and the network mask However the broadcast address can be viewed and set using the following procedure a Press gt until Broadcast Address is displayed b Press Select the front panel displays the broadcast address c Use and gt as described in Steps 4d through 4f to set the broadcast address d When the broadcast address is set use Set and Confirmas described in Steps 4g and 4h to
174. s IP address If the IP address of the printer is changed change the IP address of the corresponding port 120 1 Select your printer a From the Start menu select Settings then click Printers b In the Printers window right mouse click your printer then click Properties In the Properties dialog click Details Verify that PhaserPort appears in the Print to the following port field and click Port Settings In the Configure PhaserPort dialog enter the correct IP address or DNS name for the printer If you don t know the printer s IP address or DNS name click Browse to display a list of printers on the network Double click the printer you want PhaserPort automatically enters the information into the Add PhaserPort dialog To search the network again click Refresh to narrow down the search by using subnets click Advanced Click OK Click OK again to apply the changes PhaserShare Networking Manual Chapter PhaserLink Printer Management Software PhaserLink Printer Management Software is a printer administration and support tool using World Wide Web technology With PhaserLink Printer Management Software you can access printer status and manage your printer over the network using a web browser PhaserLink Printer Management Software gives you the following capabilities m You can receive printer status and manage your printer over the network using a standard web browser m You can define a link to
175. s IP addresses that have empty fields for example 123 40 10 The script does not detect this error Double check the IP addresses you enter 4 Send the file named in Step 2b to the printer type lpr Pqueue name filename AppSocket TCP Sockets You can control which hosts can access the printer through AppSocket The printer s factory default is that all hosts have access to the printer There are two ways to set host access m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software See the next topic Controlling Host Access using PhaserLink Printer Management Software m Send the appropriate PostScript file to the printer See Controlling host access using a PostScript utility file on page 78 PhaserShare Networking Manual 77 T TCP IP Printer Configuration All Platforms 78 Controlling Host Access using PhaserLink Printer Management Software With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software to set host access For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 Click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page 3 On the View and Configure Interface Settings page clic
176. s dialog box click Everyone From the Type of Access pull down list select Full Control f To close the Directory Permissions dialog box click OK g To close the Printer Properties dialog box click OK 114 PhaserShare Networking Manual Windows NT 10 5 Set permissions on the Printers folder In the C Winnt system32 folder open the spool folder Click the right mouse button on the Printers folder c Inthe pull down menu click the left mouse button on Sharing this displays the spoolProperties dialog box d Click Security e Click Permissions this displays the Directory Permissions dialog box f In the Directory Permissions dialog box click Everyone From the Type of Access pull down list select Full Control g To close the Directory Permissions dialog box click OK h To close the spoolProperties dialog box click OK To fix this problem in Windows NT 3 1 1 Log in as administrator 2 Inthe Main group double click File Manager 3 Open the folder C WINNT35 system32 4 Set permissions on the spool folder a Click the spool folder b From the Security menu select Permissions this displays the Directory Permissions dialog box c Inthe Directory Permissions dialog box click Everyone From the Type of Access pull down list select Full Control d To return to File Manager click OK 5 Set permissions on the Printers folder a Inthe C WINNT35 system32 folder open the spool folder b Click
177. s dialog box select the Printer driver tab If the driver is already installed select the appropriate driver if the driver is not installed you must install it a Click the right mouse button on any driver and select Install from the menu b Inthe Printer Driver Selection section select Other OS 2 printer driver then specify the path to the driver c Click Refresh then select the new driver from the list Click Install PhaserShare Networking Manual 97 9 TCP IP Configuration OS 2 Warp LAN Server Warp Server 4 0 Warp Connect Warp Server is replacing OS 2 LanServer and also allows printing to Tektronix printers via LPR 1 Use the procedure under Creating an LPR queue in OS 2 Warp Connect direct LPR connection to the printer on page 96 2 Make the new printer available to network clients see your OS 2 server documentation for details 98 PhaserShare Networking Manual Chapter Windows NT The procedures in this chapter are valid for Windows NT version 3 x and 4 x For information about driver installation for later versions of Windows NT contact Tektronix technical support or visit the Tektronix web site www tek com Color_Printers support Setting the printer s IP address There are three ways to set the printer s IP address m Use the printer s front panel For more information see General information on setting IP parameters front panel on page 57 m Use DHCP For more informatio
178. s power 82 Engine serial timeout error 83 Engine command error 146 PhaserShare Networking Manual Printer Management Engine Error Log Phaser 740 and 780 printers cont d 84 Engine parity error 85 Fuser warmup time out 86 Fuser lamp error 87 ROS motor failure 88 Process motor failure 89 Paper handling motor failure 90 CRUM communications error 91 CRUM verify error 92 CRUM used bit set 93 CRUM ID doesn t match engine ID 94 CRUM count error 95 CRUM imitation error 1 96 CRUM imitation error 2 97 Duplexer communication error 98 Bias transfer roller error 99 Abnormally high pixel coverage 100 Abnormally high patch density 101 Abnormally low patch density 102 Environment sensor error 103 Home sensor error 104 NVRAM checksum error 105 Pixel count density control error 106 Auto density control error Postscript Error Log Phaser 840 740 and 780 printers Code Description 1 unregistered invalidaccess typecheck invalidrestore dictfull handleerror invalidexit ioerror O CO NI oA A OIN limitcheck PhaserShare Networking Manual 13 147 1 3 Printer Management Postscript Error Log Phaser 840 740 and 780 printers cont d Code Description 10 interrupt 11 configurationerror 12 dictst
179. sharing If this printer is to be shared on the network perform the following steps 1 Inthe Create Printer dialog box check the option Share this printer on the network 2 Enter any name you want for the Share Name PhaserShare Networking Manual 10 111 10 Windows NT Windows NT network communication TCP IP connection Basic concepts of TCP IP printing In Windows NT printing via TCP IP is accomplished using the LPR Line Printer Request protocol Because LPR was developed for UNIX systems comparing Windows NT and UNIX implementations may be helpful The LPR protocol is a host to host protocol rather than a host to printer protocol When printing via LPR the computer sending the print job assumes that it is sending the job to another computer or print server which sends the job to the printer In UNIX terminology the print server is called a remote host The print server can have several printers connected to it The way to differentiate between different printers when spooling to the print server is to print to a specific remote queue The following table summarizes these concepts of TCP IP printing and the terminology used in UNIX and Windows NT environments Concept Description UNIX term NT term Print server An IP address or a DNS name Remote host Name or that is mapped to this address address of This is how your computer knows host providing where to send the print job LPD Print queue For Tektronix
180. shielded or screened cables may be required Shielded describes IBM defined cables used with the DB 9 connector Screened describes cables that are electrically similar to Category 4 UTP but with an added shield or screen When a PhaserShare Series B card is purchased initially with the printer it is installed at the factory When a PhaserShare Series B card is purchased later as an upgrade kit follow the installation instructions that are shipped with the card When a PhaserShare Series B Token Ring card is installed in the printer the printer s built in Ethernet connector is disabled CAUTION To avoid damaging the network interface turn off the printer before making any Token Ring connections Token Ring connections and indicators 14 The PhaserShare Series B Token Ring card has the following connections and indicators on the rear panel 1 Shielded Twisted Pair STP IBM Type 1 connector DB 9 NOTE The STP port on the PhaserShare Token Ring card supports cable lengths up to 150 meters 492 feet from the interface to the MAU Medium Access Unit including lobe and patch cables Unshielded Twisted Pair UTP IBM Type 3 connector RJ 45 Ring speed indicator yellow on indicates 16 Mbps off indicates 4 Mbps TX indicator yellow blinks while the interface is transmitting ao e oS P Connection indicator green on indicates that the card is asserting its ring insertion control signal 6 RX ind
181. sks By using the Notify List to send printer alerts the network administrator is the first to know if a printing problem exists m Network configuration The PhaserShare Administrator supports automatic driver distribution and queue management Once you install a Tektronix printer driver on a network server the driver is automatically available to all network users m Job accounting Job accounting allows you to track printer usage by individual user and job on NetWare networks PhaserShare Networking Manual 43 5 PhaserShare Administrator Software for NetWare Networks NetWare configuration with the PhaserShare Administrator The PhaserShare Administrator allows you to configure and administer your Tektronix printer and the queues it services while providing functionality not available with PCONSOLE The PhaserShare Administrator allows you to control parameters that can be set from PCONSOLE It also allows you to control the following printer specific parameters not supported by PCONSOLE Printer connection type Frame type Queue scan interval Configuration file server Error notification Resetting the printer Phaser 740 and 360 printers Print server name Printer login password Banner printing on a per queue basis The PhaserShare Administrator is compatible with NetWare 3 x and 4 x Installation System requirements 44 A Tektronix color printer equipped with an Ethernet card or a Token Ring card Microsoft Wi
182. t you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far left button the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a If you have not changed any parameters that require a printer reset to take effect the front panel displays Ready Press Select the front panel displays Help Pages Press the left arrow or right arrow buttons until the front panel displays Network Settings Press Menu to enter the Network Settings menu Disabling TCP IP Press the right arrow button until the front panel displays TCP IP Press Menu the front panel displays Interface C Press Menu again to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display d Press the right arrow button until the front panel displays Of f e Press Select to disable the protocol the front panel briefly displays Selected then it displays Of f again f Press the right arrow button twice to return to the Network Settings menu Disabling EtherTalk or TokenTalk To return the printer to normal operation go immediately to Step 8 to continue and disable the EtherTalk protocol follow these steps a Press the right arrow button until the front panel displays EtherTalk or TokenTalk
183. t Software Setting printer parameters PhaserLink Printer Management Software pages If there are read write parameters on the page there is a field at the bottom of the page for a validation password By default the password is a NULL string no characters The password is common across all PhaserLink Printer Management Software pages NOTE PhaserLink passwords are not encrypted m If you enter an invalid password the printer reports an error The Validation Password link displays the Set Administrator Password page which you can use to change the password m Click Restore Initial Form Values to restore all the values on the page to their previous settings m To transmit changes to the printer click Do Apply Information Forwarding When you click a link that connects you to the Tektronix web server the Information Forwarding feature causes the printer to send the following printer status information back to the Tektronix server Printer model Firmware version Printer ID number Page count Language Serial Number Transmitting this information back to the Tektronix server ensures the quickest connection to relevant product and update information Tektronix may store this information to serve you better in the future Disabling Information Forwarding 1 Display the View and Configure Information Forwarding page 2 Select No from the Information Forwarding Enabled menu button 3 Ifa validation password has b
184. t colcare html Color use tips for novices www colorize com and experts PhaserLink Printer www tek com Color_Printers products phaserlink html Management software TekSMART Knowledge www2 tek com merlin tko Base Anonymous FTP server ftp tek com Color_Printers email update notices www tek com Color_Printers support subscribe html PhaserShare Networking Manual 153 14 Getting Help 154 For more information or for getting help with troubleshooting or servicing your printer contact your local Tektronix dealer or sales representative or the following resources worldwide Customer Support Centers Australia 1 800 811 177 Austria 0660 5804 Belgium 02 720 9602 Brazil 0800 16 0220 Canada 1 800 835 6100 China 10 6235 1230 Denmark 44 533 444 Eastern Europe and the Middle East 44 1908 68187 Finland 0203 206 30 France 01 69 86 8137 Germany 0180 525 3535 Hong Kong 2585 6655 India South Asia 91 80 227 5577 Italy 02 45 287 000 Japan 81 3 3448 4872 Korea 2 528 5299 Luxembourg 400 847 Netherlands 040 267 0440 New Zealand 61 2 9888 0100 Norway 22 723 801 Singapore ASEAN 1 800 356 5565 Spain 902 239 272 Sweden 08 299 071 Switzerland 155 9493 Taiwan 02 2757 1571 Thailand 2 645 4407 U K 01 908 681 707 U S 1 800 835 6100 All other locations Contact local Tektronix dealers or Tektronix offic
185. tScript configuration files to the printer Reset printer Set host access and control character filtering y Set printer status reporting optional UNIX only y Reset printer 9789 09 PhaserShare Networking Manual 6 53 Chapter TCP IP Printer Configuration All Platforms There are two steps to printer configuration 1 Set the printer s IP address and other addressing information The Phaser 840 740 and 780 printers support the use of IP host name as well as IP addresses 2 Set the printer s other TCP IP parameters optional m Set host access and control character filtering for each port m Receiving printer status Syslog SNMP or email notification Setting the printer s IP addressing parameters Obtain the information listed in the following table It might be helpful to write down this information so that you can refer to it later when you are performing the configuration Information for TCP IP configuration Information Comments Internet IP address for the printer The format is x x x x where x represents a decimal number from 0 255 Network mask If you are unsure leave this blank the printer chooses an appropriate mask Broadcast address If you are unsure leave this blank the printer computes an appropriate broadcast address This is the address the printer uses to send broad
186. ters icon 7 From the Actions menu select Add Remote Printer Plotter 8 Fill in the fields See the following table for example entries and descriptions Access SAM s help utility for additional information about these fields Field name Example entry Description Printer Name phaser360PS The name you use to access the printer You can use any name you want Remote System name tekphaser The name that you entered in your etc hosts file as the remote machine name Remote Printer name PS Queue name that the printer recognizes a PS for PostScript m PCL for text HPGL for HP7475A m AUTO for automatic selection Remote cancel model remodel Remote status model rsmodel Printer class version 9 x Optional Remote printer is ona Check the box for a BSD system BSD system 9 To save your changes click OK at the bottom of the window 10 When you are asked about sending a test file to the printer type no It is recommended that you do not let SAM send a test file because it may not be compatible with your printer 11 Exit SAM a From the File menu select Exit b Click Exit SAM PhaserShare Networking Manual 93 8 TCP IP Host Configuration UNIX Troubleshooting Testing the network connection Execute the ping command from the host For example type ping printer name If the ping test to the printer name fails try issuing the ping command again specifying the printer s IP address explicitly type ping printer
187. the Printers folder c From the Security menu select Permissions this displays the Directory Permissions dialog box d Inthe Directory Permissions dialog box click Everyone From the Type of Access pull down list select Full Control e To return to File Manager click OK PhaserShare Networking Manual 115 10 Windows NT Printing from the command line via Ipr To send a Postscript file to the printer using lpr type the following lpr command in at the MS DOS command prompt in Windows NT lpr S_ IP address P PS filename For example lpr S 134 62 36 161 P PS FONTS PS If you get the following message your printer is spooling to the wrong IP address LPR is disabled on the printing device or LPR on the printing device is denying access Error print server did not accept request Job aborted If you get the following message the printer has TCP IP disabled or your printer is spooling to an invalid IP address Error print server unreachable or specified printer does not exist Print a Configuration Page and make sure that TCP IP is still enabled For instructions on how to print a Configuration Page see The printer s Configuration Page on page 6 For instructions on enabling or disabling protocols see Chapter 15 Disabling Protocols Check to see if your printer is spooling to a correct IP address NOTE When using the lpr command at a DOS command prompt when the Name of the print
188. the on screen prompts 8 PhaserShare Networking Manual Network Printing with Tektronix Color Printers Obtaining networking software for Phaser 360 printers You obtain the networking software from the CD ROM by running the installer 1 Locate and run the installer on the printer s CD ROM Ona PC the file is SETUP EXE on a Macintosh it is Phaser 360 Installer 2 When you are prompted to select Easy Install or Custom Install select Custom Install In the Custom Install dialog box check the box for Network Utilities 4 Ifyou are running the installer on a computer that has NetWare software installed you can also check the boxes to install the PhaserShare Administrator software For more information on the PhaserShare Administrator software see Chapter 5 PhaserShare Administrator Software for NetWare Networks 5 To complete the installation follow the on screen prompts Network administration software The following table lists the network administration software according to environment network protocol platform and printer Network administration software Environment Software NetWare Windows 95 Windows NT and Windows 3 1 Network queue configuration PhaserShare Administrator Novell PCONSOLE and NWAdmin can also be used Printer configuration PhaserShare Administrator Over TCP IP PhaserLink Printer Management Software can also be used Novell s PCONSOLE and NWaAdmin cannot confi
189. the procedure for your printer Phaser 740 and 360 printers the next topic Phaser 780 printer on page 70 Phaser 740 and 360 printers 1 oF Oo KN Press Menu the front panel displays Help Pages Press gt or lt until the front panel displays Network Settings Press Menu until the front panel displays TCP IP Press Menu again the front panel displays Interface To disable DHCP BOOTP a Press gt until the front panel displays DHCP BOOTP b Press Menu again to display the current status of the protocol Interface Enabled or Interface Disabled The current status is marked with an asterisk in the upper right corner of the display c Press gt until the front panel displays Interface Disabled d Press OK to disable the protocol the front panel briefly displays Selected then it displays Interface e Press Exit the far left button to return to the Interface display To disable RARP a Press gt until the front panel displays RARP b Press Menu again to display the current status of the protocol Interface Enabled or Interface Disabled The current status is marked with an asterisk in the upper right corner of the display c Press gt until the front panel displays Interface Disabled d Press OK to disable the protocol the front panel briefly displays Selected then it displays Interface e Press Exit the far left button to return to the Interface display
190. this if no printers were specified when TCP IP was installed b This is where the ports that were not available can be selected Lpt1 3 Com 1 4 and Pipe 0 7 cC Once ports are installed select a Pipe such as Pipe 1 then double click this port 96 PhaserShare Networking Manual TCP IP Configuration OS 2 Warp LAN Server 9 In the Print Destination section make the following entries m LPD server The printer s IP address m LPD printer The printer s name The printer s name should be either PS or AUTO in uppercase letters It is recommended that you leave everything else blank To return to the Create Printer dialog box click OK then click Create Set the printer as your default printer a Click the right mouse button on the printer object b Click Set default then select the new printer object OS 2 client to server setup 1 Create a network printer object use the right mouse button to drag the Network Printer template from the Templates folder the Access another network printer dialog box is displayed In the Access another network printer dialog box make the following selections from the list boxes m Network Network protocol m Server Name of the server for the queue m Resource Name of the queue Click OK this creates a network printer object Click the right mouse button on the network printer icon and select Settings from the menu this displays the Settings dialog box In the Setting
191. ting a Configuration Page see The printer s Configuration Page on page 6 NOTE On the printer s Configuration Page all zeros in one or more of the IPX Networks fields indicates that the printer does not recognize the network connection this probably indicates a faulty cable connection an incorrect frame type or Reply to Get Nearest Server has not been set to on It must be set to on for at least one file server or router on the same segment as the printer PhaserShare Networking Manual 33 4 Novell NetWare Configuration Using the PhaserShare Administrator Quick Configuration Wizard 34 Log on to the file server NetWare 3 x Log on to the default NetWare file server as SUPERVISOR or SUPERVISOR equivalent Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges for example creating queues NetWare 4 x In Bindery mode log on to the default NetWare file server as SUPERVISOR SUPERVISOR equivalent or ADMIN B Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges for example creating queues NetWare 4 x NDS NetWare Directory Services mode Log on to the default NetWare file server as ADMIN or ADMIN equivalent Many of the operations performed using the PhaserShare Administrator require ADMIN privileges for example creating queues NOTE While not required it is recommended that you log in only to the file servers to be co
192. tion to launch the Quick Configuration Wizard D Quick Configure for TEK062351 x Printer Server Name TEKo62351 Printer Name Phaser 360 1 Printer Model Phaser 360 Connection Mode Directory Services v Bindery Services Cancel Configure the printer and set up queues 1 If desired change the Print Server Name or Printer Name 2 Select connection mode s by checking the box es for Bindery Services NDS Services or both the Phaser 740 780 and 360 printers support both 3 Click Next The dialogs that follow allow you to configure Bindery connections NDS connections or both Supply the following information for these connections Information needed for Bindery connections Select either the configuration file server or the preferred file server from the drop down list click Next If the file server you want is not on the list proceed with these steps Click File Servers to display the File Servers Browse dialog box Select the server you want Click OK You are returned to the File Server Selection dialog box C Select either the configuration file server or the preferred file server from the drop down list Click Next Create and select a new queue or select an existing queue click Finish PhaserShare Networking Manual 35 4 Novell NetWare Configuration Information needed for NDS connections m Specify the current Directory Services Tree the tree where the print server will
193. tion without resetting the printer press Exit the far right button Printer Menu appears on the top line of the display Press Exit again the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset a Ifyou have not changed any parameters that require a printer reset press Exit again the front panel displays Ready PhaserShare Networking Manual 17 2 PhaserShare Series B Network Interfaces Token Ring parameters Parameter Description Choices Network Address Token Ring Address by default this is a Any valid Token Ring address between bit swapped version of the printer s Printer ID 40 XX XX XX XX XX and 7F XX XX XX XX XX and it is a unique address on the network You can supply a Locally Administered Address Speed This read only parameter reports the ring speed 4 Mbps or 16 Mbps set by the jumper on the card Early Token The printer releases the token at the end of the Enabled default or Disabled Release last byte transmitted not applicable at 4 Mbps Adapter Status This read only parameter reports the Token Ring Adapter status card status The report is in two parts separated by a comma Adapter status Details Adapter status reports the condition of the Token Ring card Details reports additional information Adapter Initializing Card is starting up Adaptor Open Card is connected to the network Adapter Closed
194. to usr spool p model 2 Edit the file etc hosts to create an entry for the printer NOTE The network name and the queue name for your printer must be identical for the model file to work 3 Execute the following commands Ipadmin p queuename v dev null i usr spool lp model tektcp sun5 I postscript enable queuename accept queuename where queuename is the name entered for the printer in the etc hosts file The print queue is now enabled PhaserShare Networking Manual 87 8 TCP IP Host Configuration UNIX 88 Adding an LPD queue in Solaris Add the printer to the host table This is done by either editing the local host table etc hosts if not running yp or NIS or updating the NIS data base on the NIS yp server Here is an example of how to add a PostScript queue named phaser printing to a printer named tektronix while in the Bourne shell bin sh Ipsystem t bsd tektronix lpadmin p phaser s tektronix PS I postscript The queue name can be anything you want The printer name should be the same name used in the host table The PS names the remote queue name There are four valid remote printer names PS HPGL PCL and AUTO Use the following commands to enable the new queue lpshut usr lib lpsched enable phaser accept phaser If Solaris 2 2 2 3 print jobs get stuck in the queue 1 Change directory cd to this location usr spool lp temp workstation name 2 To remove any jobs type rm 3
195. trator or PhaserLink Printer Management Software and on the file server with the NWAdmin utility or PCONSOLE Use the PhaserShare Administrator to set up notify lists on NetWare 3 x servers On NetWare 4 1 use the NWAdmin utility to set up the notify list for a printer Before beginning the configuration procedure Before you begin the NetWare configuration complete the following steps m Set up the printer and connect it to the network See your printer s user documentation for information about setting up and turning on the printer For information about connecting the printer to the network see Chapter 2 PhaserShare Series B Network Interfaces m Install the Tektronix driver for your printer should be installed on every computer that will be sending print jobs to the printer For details on driver installation see the printer s user documentation m To speed the setup process and avoid conflicts familiarize yourself with the components of your network You should know which version s of NetWare are installed which versions of client software are used and the network topology frame types routers hubs and cabling 32 PhaserShare Networking Manual Novell NetWare Configuration 4 Configuration software for NetWare Windows software m PhaserShare Administrator Tektronix Use this application to configure the printer and the network when using NetWare 3 x and 4 x m NWAdmin Novell Use this utility to man
196. ts and warnings can be individually assigned to any of these users PhaserLink Printer Management Software provides three pages for controlling email printing m View and Configure PhaserLink Status Notification Email Notification Used to configure status notification parameters such as your email server s IP address addresses for SysAdmin Service and Key User message recipients and preset subject line and message texts m View and Configure Email Message Settings Controls which types of printer conditions generate messages to SysAdmin Service and Key User m View and Configure Email Custom Settings Provides complete control of notification for every supported printer condition For complete information on status notification including descriptions of all fields on all three pages see the PhaserLink software help files To display the View and Configure PhaserLink Status Notification Email Notification Settings page 1 On any PhaserLink page click Configuration This displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure Interface Settings This displays the View and Configure Interface Settings page 3 On the View and Configure Interface Settings page click View and Configure PhaserLink Status Notification Email Notification Settings This displays the View and Configure PhaserLink Status Notification Email Notification Settings page 130 PhaserSh
197. twork address the printer sends syslog messages to the hosts listed in the BOOTP log hosts field If you are not using BOOTP or have not specified a log host in the BOOTP configuration you must set the syslog host address as described in the next two topics There are two ways to set Syslog priorities m With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software See the next topic Setting Syslog priorities using PhaserLink Printer Management Software for more information m Send the appropriate PostScript file to the printer See Setting Syslog priorities using a PostScript utility file on page 80 PhaserShare Networking Manual 79 T TCP IP Printer Configuration All Platforms Setting Syslog priorities using PhaserLink Printer Management Software With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software to set host access For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 2 Click Configuration this displays the View and Configure Settings page On the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page On the View and Configure Interface Settings page click View and Configure Syslog Settings this displays the View and Configure Syslog Settings page On the View and Co
198. uch as Unique printer information such as printer name date installed total pages printed options installed and network ID Consumables usage data for example toner or ink By tracking consumables usage you can order supplies in advance so your printer will always be well stocked with supplies Media and tray information such as how often prints are made on paper compared to transparencies and how often each tray is used Job characteristics such as size and timing of jobs PhaserShare Networking Manual 131 13 Printer Management Printing Usage Profile reports from the front panel The standard Usage Profile report contains only those fields with non zero values In most cases this is the easiest format to use However it is also possible to print a verbose report that contains all fields including those with zero values see Printing verbose Usage Profile reports from the front panel on page 133 Phaser 840 printer 1 When the front panel displays READY TO PRINT press the down arrow button until Menu is highlighted Press Select 2 Press the down arrow button until Consumable Usage is highlighted Press Select 3 Press the down arrow button until Print Usage Profile is highlighted Press Select Phaser 740 printer 1 While Ready is displayed press Menu the printer displays the first item in the menu Help Pages lt gt Menu 2 Press Menu to access the Help Pages the following mess
199. used to configure a Phaser 740 780 or Phaser 360 printer The Printer Not Responding dialog box is displayed with the message This printer is not responding to SNMP queries Please check the printer and try again Click OK and correct the problem Testing the file server to printer connection 1 First use the CAPTURE command to redirect an LPT port output to a network queue For example CAPTURE NB NFF NT Q PHASER L 1 where NB specifies NO BANNER NFF specifies NO FORM FEED NT specifies NO TABS Q PHASER specifies PHASER as the queue name L 1 specifies port LPT1 Use any text editor to create a two line ASCII file with the following contents P 5 showpage Use the COPY command to send the file to the printer For example if the file is called SHOWPAGE and the printer is assigned to LPT1 type COPY SHOWPAGE LPT1 If the file server to printer connection is functional the printer ejects a blank page PhaserShare Networking Manual 37 4 Novell NetWare Configuration Cannot submit job to a queue Use the NWAdmin to verify that the user is a queue user 1 Log in as ADMIN and launch the NWAdmin utility Browse the directory services tree to the location of the print queue object for this printer Double click the print queue object to view its properties The identification view is displayed by default If it is not displayed select it Make sure that all of the Operator Flags at the bottom left corner of
200. utton until Exit is highlighted Press Select Setting IP parameters Phaser 740 printer front panel 58 NOTE gt o N When you set the IP addressing parameters from the front panel the selections for DHCP BOOTP and RARP are automatically set to Disabled Press Menu the front panel displays Help Pages Press gt or lt until the front panel displays Network Settings Press Menu until the front panel displays TCP IP To set the IP address a Press Menu again the front panel displays Interface b Press gt to display TCP IP Address PhaserShare Networking Manual c NOTE TCP IP Printer Configuration All Platforms 7 Press Select to display the IP address For example 192 2 194 101 gt Set Setting the IP address to 000 000 000 000 causes the printer to use Dynamic Address Resolution to set its IP address see Setting IP parameters RARP or BOOTP on page 65 d NOTE Press to set the left most digit of the address Press gt to advance to the next digit Press to set this digit Use gt and as described in Step e to set the remaining digits When the address is correctly set press Set to enter your settings into the printer the front panel displays Confirm Selection Confirm When you press Confirm to set the IP address the printer resets the network mask and broadcast address to the printer s defaults see Printer defaults for network mask and b
201. vironments They also contain a DOS application NWSET for printer configuration on NetWare networks For information on how to use the DOS configuration files see the README files on the printer s CD ROM PC users will find the README file for the PostScript utility files in the UTILS directory the README file for NWSET is in the NETWARE directory Macintosh users will find the ReadMe file for the PostScript utility files in the Network Utilities folder Tektronix PhaserPrint for UNIX software 10 For UNIX environments Tektronix offers PhaserPrint software PhaserPrint for UNIX provides fast raster screen copy printing to Tektronix color printers PhaserPrint for UNIX also provides a graphical user interface for push button control of Tektronix printer features PhaserPrint for UNIX is available for these workstations m Sun SunOS 4 1 4 Solaris 2 3 and 2 4 m SGI IRIX 5 2 5 3 6 2 6 3 and 6 4 m HP 9000 700 800 HP UX 9 0 5 and 10 2 m IBMRS 6000 AIX 3 2 and 4 2 m DECstation ULTRIX 4 0 and 4 4 m DEC Alpha AXP OSF 1 3 0 3 2 and Digital UNIX 4 0 PhaserPrint for UNIX works with the workstation s native spooling system to print PostScript files and raster files in these formats Sun Raster Format SRF xwd SGI RGB HP Starbase TIFF PBM GIF PCX and BMP Your printer s CD ROM contains a demonstration copy of PhaserPrint for UNIX and an on line instruction guide in the unix unixdemo directory You can also obtain
202. with Tektronix Color Printers On your network you may have some Tektronix printers equipped with PhaserShare Series B interfaces and other Tektronix printers equipped with earlier 1 PhaserShare cards Printers equipped with earlier PhaserShare cards are supported differently in printer management software such as the PhaserShare Administrator and PhaserLink Printer Management Software There are several ways to determine if the printer is equipped with a PhaserShare Series B interface or an earlier PhaserShare card Printer model PhaserShare Series B cards work with Phaser 840 740 780 and 360 printers PhaserShare cards work with the following printers Phaser 380 350 340 560 550 540 and 600 Card rear panel The cards are labeled on the rear panel The printer s Configuration Page For Series B interfaces Series B appears following the Network Information area on the printer s Configuration Page If an earlier PhaserShare card is installed the printer s Configuration Page reports the type of card installed in the PhaserShare field The printer s Startup Page For Series B interfaces Series B appears in the Ethernet Token Ring or LocalTalk fields on the printer s Startup Page If a PhaserShare card is installed the printer s Startup Page reports the available connections in the Ports field PhaserLink Printer Management Software If the Adobe PostScript field reads Adobe PostScript Level 3 Version the
203. with zero values This report can be used as a guide to interpret the email report See Printing verbose Usage Profile reports from the front panel on page 133 It is possible to send email reports that have the fields labeled similar to the printed reports for details see Specifying when reports are to be sent and specifying the report format on page 137 However these reports contain only those fields that have non zero values PhaserShare Networking Manual 139 1 3 Printer Management Report fields The next two tables describe the report fields Usage profile job report Field Description Printer Name The printer s name as it appears on the Configuration Page Job ID Job identification number assigned by the printer starting from the last power up If known for a given job these identifications are also provided Protocol Filename Job Name User Name and Host Name if not known is reported Finished at Date and time when the job was finished Duration min How many minutes the job took to print rounded to the nearest minute Media Class Type of media used for the job for example Paper Transparency Media Size Size of media used for the job for example Letter Legal Unique Pages The number of pages printed not including multiple copies of pages Copies The number of copies specified for the job Total pages The number o
204. ws NT machine m Ifthe printer continually reboots when connected to the network it is possible that a router is broadcasting a zone of which is an invalid zone m If using QuickDraw GX the GX drivers must be installed If you don t use QuickDraw GX disable the QuickDraw GX QuickDraw Helper and ColorSync extensions PhaserShare Networking Manual Chapter Novell NetWare Configuration The printer s NetWare interface The printer s NetWare interface supports the Print Server PSERVER operating mode Under the NetWare networking model print jobs are stored in queues directories on a file server A print server takes print jobs from the queues and sends them to printers In your Tektronix printer the print server resides within the internal interface of the printer so the print server and the printer are one The printer logs in to a file server using a login connection to service specified queues Bindery mode and NDS NetWare Directory Services supported The printer s NetWare interface supports Bindery and NDS connection modes separately or simultaneously Supported NetWare versions The printer s NetWare interface has been tested with NetWare versions 3 12 4 1 and 4 11 It should work with any NetWare server that uses NetWare s QMS Queue Management System to manage and service print queues These servers include 80286 80386 and 80486 based servers running other versions of NetWare for example versio

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