VTech 6031 Cordless Telephone User Manual
Contents
1. www vtechphones com 7 When entering the date or time if the digit is single a zero must be entered first i e if the time is 6 08 you must enter 0608 Telephone settings Date and time Press MENU SELECT to display menu when in idle mode Press Y or A to reach DATE TIME Press MENU SELECT Use the keypad to set the year Press MENU SELECT Use the keypad to set the date Press MENU SELECT Use the keypad to set the time Press Y or A to select a m or p m Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep Ring melody There are ten handset ringer melodies to choose from Press MENU SELECT to display menu when in idle mode Press W or A to reach SETUP HS Press MENU SELECT Press Y or A to reach RING MELODY Press MENU SELECT a checkmark is shown next to the current ring melody Press Y or A to scroll through the choices and a sample of each ring melody will be played Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep www vtechphones com Telephone settings Ring volume The handset ringer volume can be adjusted from five available levels i The handset will w D OD gt fe 3 1 o iy e cn E fe 0 Press MENU SELECT to display menu when in idle mode not ring when the Press W or A to reach SETUP HS2. and lowercase when entering characters gt o lt o E 7 O a e Lo O o 3 18 Advanced operation Store a directory entry Press MENU SELECT twice to enter the DIRECTORY Press W or A to reach STORE and then press MENU SELECT The screen displays ENTER NUMBER Use the keypad to enter the number and then press MENU SELECT The screen displays ENTER NAME Use the keypad to enter the characters and then press MENU SELECT The screen displays STORED and you ll hear a confirmation beep Dial a directory entry Press QA A to enter the directory Press W or A to scroll to the desired entry or use the alphabetical search to find it Press JALK FLASH or to dial OR Press MENU SELECT to display menu when in idle mode Press W or A to reach DIRECTORY Press MENU SELECT Press Y or A to reach REVIEW Press MENU SELECT Press W or A to scroll to the desired entry or use the alphabetical search to find it Press JALK FLASH or 14 to dial www vtechphones com Advanced operation Edit an entry in the directory Press R 1 A or MENU SELECT three times to enter the directory e Press W or A to scroll to the desired entry or use the alphabetical search to find the number Press MENU SELECT l Press OFF CLEAR to return to the previous screen The screen displays ENTER NUMBER Use REMOVE and the keypad Press and hol
3. Press MENU SELECT Eun ringer volume is at e Press W or A to reach RING VOLUME Press MENU SELECT me lovesi sering I Press Y or A to scroll through the choices and a sample of each ring will M HAS volume will be played e While the Press MENU SELECT to confirm The screen displays STORED and telephone is you ll hear a confirmation beep ringing you can temporarily silence the ringer by pressing Battery low tone OFF CLEAR or The handset is preset to beep when the battery level is low MUTE A ringer Press MENU SELECT to display the menu when in idle mode off icon Q will be displayed The next call will ring normally e Press W or A to reach SETUP HS Press MENU SELECT e Press Y or A to reach TONES Press MENU SELECT e Press W or A to reach BATTERY LOW Press MENU SELECT Acheckmark is shown next to the current selection Press W or A to choose ON or OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep www vtechphones com 9 Press OFF CLEAR at anytime to the return to previous Screen Press and hold OFF CLEAR at anytime to exit the menu 10 Telephone settings Out of range tone The handset will beep during a conversation when it is out of range from the telephone base This tone is preset to ON Press MENU SELECT to display the menu when in idle mode Press Y or A to reach SETUP HS Press MENU SELECT Press W or A to re
4. o 12 Reset to default settings 13 Temporary tone dialing 13 Basic operation 14 Make answer and end calls 14 Options while on calls 14 Speakerphone aa 14 Mute s sk ke a d 14 Callwaiting ens 14 Find handset ec koe 15 Advanced operation o 16 Directory i s sees RR A KUR 16 Review the directory o 16 Search the directory sss 16 Character Chart 0 o 17 Store a directory entry Ln 18 Dial a directory entry o 18 Edita directory entry s es ca srta romas 19 Delete from the directory 19 Caller ID 4 sa p a ka ir RR a ew 20 Clog saadan de 21 Review the call log 21 Dial a call log number 22 Store a call log number 22 Delete from the call log 23 Redial ree eue be carats tee io sed Ao mme 24 Review redial ooo 24 Store a redial number to the directory 24 Dial from redial s s Ca s 2x se rs 25 Delete from redial 25 Handset and telephone base indicators 26 Handsetlight x i s o RR mmm Rs 26 Telephone base lights 26 Handseticons set ssa ey o rr ot n 26 Handset display screen messages 27 www vtechphones com Table of con
5. when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period V Tech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the origi
6. Advanced operation Dial from redial Press REDIAL PAUSE to enter the redial list Press Y or A to scroll to the desired entry Press OFF CLEAR to return to the TALK e Press axe FLASH or 14 to dial previous screen Press and hold Delete from redial OFF CLEAR to Press REDIAL PAUSE to enter the redial list eximie menu at anytime To delete one entry Press Y or A to scroll to the desired entry and then press REMOVE The screen displays DELETED and you ll hear a confirmation beep To delete all entries Press and hold REMOVE The screen displays DELETE ALL Press MENU SELECT The screen displays DELETED and you ll hear a confirmation beep gt Q lt o E 7 O a e Lo O o 3 www vtechphones com 25 Handset and telephone base indicators Handset light D On when the handset speakerphone is in use Telephone base lights e Flashes when there is an incoming call e On when the handset is in use VOICEMAIL e Flashes when there is a new network message A subscription service from your local telephone company is required CHARGE e On when the handset is in the telephone base Handset icons Battery indicator Cycles low medium and full when handset battery is charging Flashes when the battery power is low 26 www vtechphones com Handset display screen messages The directory is full The battery needs
7. are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the cordless handset and telephone base to reset The telephone might be malfunctioning Please see the Warranty section of this user s manual page 40 for further instruction www vtechphones com Troubleshooting Problem Suggestion There is no dial tone First try all the above suggestions Move the cordless handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the other telephone either the problem is in your wiring or local service Contact your local telephone company My handset displays Move the handset closer to the telephone base You might have moved out of range CONNECTING My handset displays Move the handset closer to the telephone base You might have moved out of range NOT AVAILABLE Make sure no other handset is reviewing the call log when an attempt is denied xipuaddy www vtechphones com Troubleshooting Problem The telephone does not ring when there is an incoming call 34 Suggestion Make sure the ringer is on page 9 Make sure the telephone line cord and power adapter are plugged in properly page 3 The
8. of radio frequency energy that can be safely absorbed by a user or by stander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord
9. press OFF CLEAR to exit OR Press MENU SELECT to display menu when in idle mode e Press Y or A to reach DIRECTORY Press MENU SELECT Press Y or A to reach REVIEW Press MENU SELECT Press Y or A to browse and press OFF CLEAR to exit Search the directory Entries are sorted alphabetically and names beginning with numbers are listed first An alphabetical search can be done after entering the directory Enter the first letter of the name using the chart on page 17 The first name beginning with that letter will be displayed For example press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda OR You can search the directory by pressing W or A on the handset www vtechphones com Advanced operation Character chart Use the keypad and the chart below to enter a name up to 15 characters Each press of a particular key causes the characters to be displayed in the following order Characters by number of key presses pe qo ow 7 s pop O CI II E IS IS o Jo Uppercasellowercase S S S S Uppercase lowercase Oe ee a ie ae Press REMOVE to backspace and erase a single character Press and hold REMOVE to delete the entire entry Press and hold REDIAL PAUSE to insert a dialing pause P will be displayed when entering a telephone number www vtechphones com Press repeatedly to alternate between uppercase
10. the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bathtub kitchen sink or swimming pool Do not place this product on an unstable surface such as a table shelf or stand This product may fall causing serious damage Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in an area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do nat install this product where the cord may be walked on Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or create a short circuit that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take itto an authorized service facility Opening or removing parts of the telepho
11. to be recharged The microphone is muted temporarily during a conversation There are un reviewed calls in the call log There is new voicemail message You have just ended a call Another handset connected to the same line is in use There is no line or the handset is out of range from the telephone base OR If one handset is already viewing the call log and another handset attempts to review it There is no telephone line connected The handset locator has been activated or the handset is being paged www vtechphones com xipuaddy Handset display screen messages Display The handset is in use The battery is very low The handset should be placed on the telephone base to recharge The battery is not installed or not installed properly in the handset OR The battery needs to be replaced OR An incorrect battery has been installed by mistake Use only the supplied VTech battery or equivalent Call log display screen messages Display Wen ooo This caller s name is unavailable This caller s number is unavailable No call information is available about this caller i fi or This is a long distance call before caller s number www vtechphones com Battery After the battery is fully charged for 16 hours you can expect the following performance While not in use standby 100 hours Handset is off the telephone base but not in use The battery needs charging when e A new b
12. Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 30 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com www vtechphones com i Table of contents Installation a 1 Parts cheecklist cs pece skrue vit aa de sak 1 Install handset battery 2 Telephone base installation 3 Desk table bracket installation 4 Dial typ6 a kan an le serie fedd c CR 2E Re wep S sects alt 4 DSL filler ve a RR i ke og 5 Telephone settings less 6 Handset layout ss o umo o RR xis 6 Telephone baselayout less 7 Date and time llle 8 RING melody var dk dk eee RR ay Ae et 8 RING Volume 5 us m r 4 405 Aae ud ye pie dad 9 Battery low tone vr vr eee 9 Out ofrange tone o o 10 Key TONO aper bk ae A Re 10 Edithandsetname 0 11 Language iig us san hee le TP aote tan di Send dant is 11 Dialtype snare sed es a hk Re 12 Clearvoicemail o
13. HS Press MENU SELECT Press W or A to reach LANGUAGE Press MENU SELECT A checkmark is shown next to the current selection Press W or to choose the desired language Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep www vtechphones com Ahandset name can be up to 14 characters only Only handset display screens are affected by the language setting 11 w D me gt fe 3 D o iy P cn E Q 0 The clear voicemail feature only turns off the displayed NEW VOICEMAIL message and VOICEMAIL light on the telephone base It does not delete your voicemail message s Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a remote location while away from home If there is actually a new voicemail message your local telephone company will continue to send a signal which will cause the NEW VOICEMAIL message in the handset and the telephone base VOICEMAIL light to flash 12 Telephone settings Dial type The dial type is preset to touch tone If you have pulse rotary service the dial type must be changed Press MENU SELECT to display menu when in idle mode e Press W or A to reach SETUP BS Press MENU SELECT Press W or A to reach DIAL TYPE Press MENU SELECT Acheckmark is shown next to the current selection Press W or to choose between TONE and PU
14. Installation If you subscribe to DSL service If you receive high speed internet through your telephone line commonly referred to as DSL and you are experiencing interference during telephone conversations and or your caller ID features are not functioning properly install a DSL filter to the telephone line between the telephone base and the telephone wall jack Contact your DSL provider for a DSL filter DSL filter for DSL users To single telephone jack RJ11C Telephone line cord www vtechphones com a e e D c ce 5 Telephone settings Handset layout Earpiece RV A directory volume 0 speakerphone TALK FLASH Dialing keys 0 9 REDIAL PAUSE Microphone Handset display MENU SELECT CID W caller ID volume OFF CLEAR MUTE REMOVE O NDARGON zi ik ck D PRD www vtechphones com pect6 0 MENU ri Q SELECT a gt vol C V as ub OFF 1 FLASH CLEAR ed e 5 fn ENT TRES REDIAL wh REMQVE PAUSE 1 10 11 12 13 Telephone settings Telephone base layout 1 CHARGE light 2 INUSE light 3 VOICEMAIL light 4 FIND HANDSET Di 1 me gt fe 3 y o iv em cn E Q 0 pect6 0 CHARGE usi z SS VOICEMAIL SS FIND HANDSET o TET A UN
15. LSE Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep Clear voicemail If you subscribe to voicemail services provided by your local telephone company NEW VOICEMAIL will appear on the handset display and the VOICEMAIL light on the telephone base will flash when you have a new voicemail message This feature allows you to turn off these indicators Press MENU SELECT to display the menu when in idle mode e Press or A to reach SETUP BS Press MENU SELECT e Press Y or 4 to reach CLR VOICEMAIL Press MENU SELECT The screen displays INDICATOR OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep www vtechphones com Telephone settings Reset to default settings The handset and the telephone base can be individually reset to their default settings by selecting RESET in the SETUP HS or SETUP BS menus respectively Press MENU SELECT to display menu when in idle mode Press Y or A to reach SETUP HS or SETUP BS Press MENU SELECT Press Y or A to reach RESET Press MENU SELECT The screen displays RESET Press MENU SELECT to confirm or OFF CLEAR to exit to previous menu If selection is confirmed the screen displays STORED and you ll hear a confirmation beep Temporary tone dialing If you have pulse rotary service you can change from pulse to touch tone dialing during a call by pressin
16. ach TONES Press MENU SELECT Press W or 4 to reach OUT OF RANGE Press MENU SELECT A checkmark is shown next to the current selection Press W or A to choose ON or OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep Key tone The handset is preset to beep whenever any button is pressed To change this setting Press MENU SELECT to display the menu when in idle mode Press Y or to reach SETUP HS Press MENU SELECT Press Y or A to reach TONES Press MENU SELECT Press Y or A to reach KEY BEEPS Press MENU SELECT A checkmark is shown next to the current selection Press W or A to select ON or OFF Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep www vtechphones com Telephone settings Edit handset name Press MENU SELECT to display the menu when in idle mode Press W or A to reach SETUP HS Press MENU SELECT Press Y or A to reach HANDSET NAME Press MENU SELECT Press REMOVE to backspace and erase characters Press and hold REMOVE to delete the entire entry Press to alternate between uppercase and lowercase Use the keypad to enter characters see the chart on page 17 Press MENU SELECT The screen displays STORED and you ll hear a confirmation beep Language To change the language for all screen displays Press MENU SELECT to display menu when in idle mode Press Y or A to reach SETUP
17. and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equip ment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty 42 www vtechphones com FCC ACTA and IC regulations If this equipment is causing harm to the telephone n
18. attery is installed in the handset Battery indicator on screen is flashing CAUTION 1 Use only the supplied battery part number 89 1326 00 00 or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada visit www vtechcanada com or call 1 800 267 7377 2 Do not dispose of the battery in a fire Check with local waste management codes for special disposal instructions 3 Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 4 Exercise care in handling batteries in order not to create a short circuit by letting them come into contact with conductive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns 5 Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE www vtechphones com gt 3 o O 5 x Important safety instructions When using your telephone equipment basic safety precautions should always be followed 1 AARON 10 11 12 13 14 15 16 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from
19. cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted Potential TV Interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable Batteries This product contains either Nickel Cadmium or Nickel Metal Hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel Metal Hydride Rechargeable Batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions
20. cordless handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Testa working telephone at the telephone jack If another telephone has the same problem the problem is in the telephone jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Remove and re insert the battery and place the cordless handset in the telephone base Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place www vtechphones com Troubleshooting Problem I cannot dial out Suggestion First try all the above suggestions Make sure there is a dial tone before dialing It is normal ifthe cordless hands
21. d to edit the number and press MENU SELECT OFF CLEAR to The screen displays ENTER NAME Use REMOVE and the keypad to I ips menu at anytime edit the name and then press MENU SELECT e The screen displays STORED and you ll hear a confirmation beep Delete from the directory Press QA A or MENU SELECT three times to enter the directory Press Y or A to scroll to the desired entry To delete an entry Press REMOVE The screen displays DELETED and you ll hear a confirmation beep gt o lt o 23 7 O Q e Lo O o 3 To delete all entries Press and hold REMOVE The screen displays DELETE ALL Press MENU SELECT The screen displays DELETED and you ll hear a confirmation beep www vtechphones com 19 20 Advanced operation About caller ID If you subscribe to caller ID service from your local telephone company this feature displays the name and telephone number of the caller before answering a call even when you are on another call The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment Contact your local telephone company if you have both caller ID and call waiting but as separate services you may need combined service you have only caller ID service or only call wa
22. e unread calls automatically set 5 Duplicate or anonymous calls no caller ID information will be stored and updated with o in the call log incoming caller ID m f information if you o subscribe to this 5 Review the call log service Press CID W to enter the call log OR Press MENU SELECT Press V or to select CALL LOG Press MENU SELECT and then press W or to browse through the entries The name if available number date and time of the incoming call are displayed on the screen www vtechphones com 21 While reviewing the call log press repeatedly to display the other dialing options The available options are 1 area code Store a call log number number area code number 1 number number only The various dialing options are 22 Dial a call log number Advanced operation Press CID W to enter the call log OR I Press MENU SELECT Press V or A to select CALL LOG Press MENU SELECT and then press W or to scroll to the desired entry Press g su FLASH or 1 to dial Press CID W to enter the call log OR Press MENU SELECT Press V or to select CALL LOG Press MENU SELECT and then press W or to scroll to the desired entry Press MENU SELECT and the screen displays ENTER NAME Use the keypad to enter the name and then press MENU SELECT The screen displays STORED and you ll hear a confirmation beep www vtechp
23. e problem is probably in the wiring or the local service Call the local telephone company LOW BATTERY is Place the handset in the telephone base for recharging displayed on screen Remove and re install the battery and use it normally until fully discharged then recharge the handset on the telephone base for 16 hours If the above measures do not correct the problem the battery may need to be replaced gt Ke o o 5 a x www vtechphones com 31 Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge The CHARGE light is off 32 Suggestion Make sure the handset is placed in the telephone base correctly The CHARGE light on the telephone base should be on Remove the battery from the handset and then re install it in the handset Put the handset back to the telephone base and charge for 16 hours If the cordless handset is in the telephone base but the CHARGE light is not on see The CHARGE light is off in this section It may be necessary to purchase a new battery Please see the Battery section of this user s manual page 29 The telephone might be malfunctioning Please see the Warranty section of this user s manual page 40 for further instruction Clean the charging contacts on the cordless handset s and telephone base each month using a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cords
24. ease call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty i
25. ess telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset will display CONNECTING The user can access the handset directory and certain parts of the menu system i e handset setting but not the time setting and telephone base setting NOT AVAILABLE will be displayed if access is denied If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press TALK FLASH Move closer to the telephone base then press TALK FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical st
26. et takes a second or two to synchronize with the telephone base before producing a dial tone Wait an extra second before dialing Make sure the telephone is set to the correct dial type pulse dial or tone dial for the service in your area See Dial type on page 12 to set the dial type If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise www vtechphones com xipueddy Troubleshooting Problem There is noise or interference during a telephone conversation My calls cut in and out when am using the cordless handset 36 Suggestion The handset may be out of range Move it closer to the telephone base Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cell
27. etwork the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada This equipment complies with regulations RSS 213 and CS 03 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies
28. g TONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services Press g w FLASH Press TONE Buttons pressed after this send touch tone signals Dial the number After hanging up the telephone automatically returns to pulse dial service www vtechphones com When the handset or telephone base settings are reset to default all items stored in memory will be deleted This includes the directory and call log entries 13 w D me gt fe 3 1 o iy e cn E Q 0 Press Y orA to adjust the listening volume during a conversation 14 Basic operation Make answer and end calls Press JALK FLASH or i then use the keypad to dial a number OR Dial a number press REMOVE to make corrections and then press TALK FLASH or 1 Press TALK FLASH 1 or any dialing keys 0 9 or to answer an incoming call Press OFF CLEAR or put the handset back in the telephone base to end a call The call timer will be activated during a call to show call duration Options while on calls Speakerphone Press 1 to alternate between speakerphone and normal handset use Mute Press MUTE on the handset to silence the microphone during a conversation You can still hear the caller but the caller cannot hear you The screen displays MUTE Press MUTE again to resume conversation Call waiting If you subscribe to call
29. hones com Advanced operation Delete from the call log Press CID W to enter the call log OR Press OFF CLEAR Press MENU SELECT Press V or A to select CALL LOG then ae rm press MENU SELECT Press and hold To delete one entry OFF CLEAR to Press Y or A to scroll to the desired entry and then press REMOVE le E at e The screen displays DELETED and you ll hear a confirmation beep To delete all entries e Press and hold REMOVE when in the CALL LOG e The screen displays DELETE ALL Press MENU SELECT e The screen displays DELETED and you ll hear a confirmation beep gt o lt o E o O Q e Lo O o 3 www vtechphones com 23 Advanced operation Redial The redial list can store up to 10 of the most recently dialed numbers When there are already 10 entries in the redial list the oldest entry will be deleted to make room as you place additional calls The screen displays EMPTY if there are no records in the list Review redial Press REDIAL PAUSE to enter the redial list Press W or A to browse through the entries Store a redial number to the directory Press REDIAL PAUSE to enter the redial list e Press V or A to scroll to the desired entry Press MENU SELECT The screen displays ENTER NAME Use the keypad to enter the name and then press MENU SELECT The screen displays STORED and you ll hear a confirmation beep 24 www vtechphones com
30. hones com 43 gt x o O 5 x Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory 44 Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 170 9mm X 48 1mm X 25 8mm Telephone base 129 5mm X 123 8mm X 95 0mm Handset 131 0 grams including battery Telephone base 181 6 grams Handset DC2 4V 600mAh NiMH battery Telephone base DC6V 300mA Handset directory 50 memory locations up to 24 digits and 15 characters Handset call log 50 memory locations up to 20 digits and 15 characters www vtechphones com Index A E About cordless telephones 40 Edit an entry inthe directory 19 Advanced operation 16 Edit handset name 11 B F Basic operation 14 FCC ACTA and IC regulations 42 Battery 9 29 Find handset 15 C H Caller ID 20 Handset and telephone base indicators 26 Call log 21 28 Handset display screen messages 27 Call waiting 14 Handseticons 26 Character of chart 17 Handset layout 6 Clear voicemail 12 Handset light 26 D I Date and time 8 Important safety instructions 30 Delete from redial 25 Index 45 Delete from the call log 23 Installation 1 Delete from the directory 19 Install handset battery 2 Desk table brac
31. iting service you do not subscribe to caller ID or call waiting services but wish to try them There may be fees for these services and they may not be available in all areas This product can be used without subscribing to either caller ID or combined caller ID with call waiting service although the caller ID features of this product will not function www vtechphones com Advanced operation Call log The information of the caller will be displayed if you subscribe to caller ID service from your local telephone company Due to regional The call log can store up to 50 entries IES i PAR differences e Each entry may consist of a number up to 20 digits and a name up to the caller ID 15 characters If the number consists of more than 20 digits the last 20 information digits will be displayed and stored If the name consists of more than 15 may not be characters the first 15 characters will be displayed and stored available for every incoming Entries are displayed in chronological order with the newest call In addition entry first r the callers may gt When the call log is full the oldest entry will be deleted to make room intentionally i i i j block their name o for the new incoming call information and or telephone The screen displays EMPTY if there is no record in the call log number D e The screen displays NEW if there are new call log entries missed and The time is
32. ket installation 4 Dial a call log number 22 K Dial a directory entry 18 Key tone 10 Dial from redial 25 Dial type 4 12 L Directory 16 Language 11 DSL filter 5 www vtechphones com 45 Index M Maintenance 39 Make answer and end calls 14 Mute 14 e Operating range 39 Options while on calls 14 Outofrangetone 10 P Parts checklist 1 R Redial 24 Reset to default settings 13 Review redial 24 Review the calllog 21 Review the directory 16 Ring melody 8 Ring volume 9 46 S Search the directory 16 Speakerphone 14 Store an entry in the directory 18 Store a number from redial to the directory 24 Store a number from the call log 22 Technical specifications 44 Telephone base 3 7 Telephone base lights 26 Telephone settings 6 Temporary tone dialing 13 The RBRC seal 43 Troubleshooting 31 V Volume 9 Ww Warranty 40 www vtechphones com VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2007 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001079 080 100 vtec Innovation Beyond Technology vtech User s manual www vtechphones com Innovation Beyond Technology Model 6031
33. nal one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 40 www vtechphones com Warranty 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without valid proof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada pl
34. ne base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C Ifthe product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E Ifthe product has been dropped and the telephone base and or handset has been damaged F Ifthe product exhibits a distinct change in performance The power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity
35. oes not display caller ID during call waiting Suggestion Disconnect the telephone base from the telephone jack Plug in a different telephone If there are still other calls the problem is probably in the wiring or local service Call your local telephone company Make sure the telephone line cord is plugged in securely Remove and re insert the battery Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information Make sure you subscribe to caller ID with call waiting features provided by the local telephone company The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information www vtechphones com xipuaddy Troubleshooting Problem My cordless handset beeps and is no
36. of the leak Only put the handset of your telephone next to your ear when it is in normal talk mode CAUTION Use only the power adapter provided with this product To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 SAVE THESE INSTRUCTIONS 30 www vtechphones com Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www vtechphones com or call 1 800 595 9511 in Canada call 1 800 267 7377 Problem Suggestion My telephone does not Make sure the battery is installed and charged correctly page 2 For optimum daily work at all performance return the cordless handset to the telephone base after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall Switch Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the cordless handset for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the jack and plug in a working telephone If this telephone does not work th
37. orms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords www vtechphones com 39 gt 3 o e 5 x About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical Power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the
38. r or equivalent o v D er le 3 1 Plug the telephone line cord 2 Plug the power adapter into an electrical supplied with into a telephone wall jack outlet not controlled by a wall switch this telephone To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 This power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if itis plugged into a ceiling under the table or cabinet outlet www vtechphones com 3 Installation Desk table bracket installation The telephone base comes with the desk table bracket installed and ready for tabletop use To remove the bracket To install the bracket 1 Pushthe bracket away from the telephone 1 Alignthe tabs of the bracket with the slots base as shown below Do not remove the at the bottom of the telephone base as bracket by force to avoid breakage of shown in the diagram the tabs 2 Slide the bracket towards the center of the telephone base until it clicks into place Dial type If you have touch tone service your telephone is ready to use as soon as the battery is charged If you have pulse rotary service the dial type must be changed To change the dial type see Dial type section on page 12 www vtechphones com
39. s the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receip
40. t performing normally Common cure for electronic equipment 38 Suggestion Make sure the power cord is securely plugged into the telephone base Plug the unit into a different working electrical outlet not controlled by a wall switch Move the cordless handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the unit s electrical power Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones If the unit is not responding normally try putting the cordless handset in the telephone base If it does not seem to respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Re install the battery and place the cordless handset into the telephone base Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one minute for this to take place www vtechphones com Operating range This cordl
41. t as proof of purchase www vtechphones com gt 3 o O 5 x FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep tion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To ensure safety of users the FCC has established criteria for the amount
42. tents Call log display screen messages 28 Battery 4 usd hx RR UR EU Sd 29 Important safety instructions 30 Troubleshooting 31 Operating range o o 39 Maintenance 39 About cordless telephones 40 Warranty i 6er deg 06 m9 eom aa 40 FCC ACTA and IC regulations 42 The RBRC seal oo ns 43 Technical specifications 44 INOX 3 a nexu OS a a ber Ane 45 www vtechphones com Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service Check to make sure the telephone package includes the following Forreplacement batteries or power adapter visit our 5 o E D c fe gt 1 Handset website at www 2 Telephone base vtechphones 3 User s manual com or call 1 800 4 Base power adapter 595 9511 i p In Canada go to 5 Battery www vtechcanada 6 Battery compartment cover com or dial 1 800 7 Telephone line cord 267 7377 1 Handse 2 Telephone base 3 User s manual AC a Ei O g 8 gt 4 Base power adapter 5 Battery 6 Battery compartment cover 7 Telephone line cord www vtechphones com 1 e If the handset will not be used fora long period of time remove the bat
43. tery to prevent possible leakage To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 Installation Install handset battery Align the two holes in the plug with the socket pins according to the color coded label in the battery compartment then snap the plug into place Place the battery into the compartment Position the battery compartment cover and slide it upwards until it clicks into place Putthe handset in the telephone base to charge the new battery for at least 16 hours The battery may have enough charge for short calls For best performance charge it for at least 16 hours You can keep the battery charged by returning the handset to the telephone base after each use When the battery power is fully depleted a full recharge takes about 16 hours For further information on batteries please see the Battery section on page 29 color coded label www vtechphones com Installation Telephone base installation Install the telephone base and the charger as shown below Choose a location away from any electronic equipment and appliances such as personal computers computer routers television sets microwave E E Use only the ovens and refrigerators Avoid excessive heat cold dust or moisture VTech batteries and power adapte
44. that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five This Class B digital apparatus complies with Canadian ICES 003 The RBRC seal The RBRC Seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERYTM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation www vtechp
45. ular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably a higher location for better reception Disconnect the telephone base from the modular jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact the local telephone company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Do you have DSL service If yes you need to have a DSL filter installed at every telephone jack that has a telephone connected to it Contact your DSL service provider for filter information www vtechphones com Troubleshooting Problem I hear other calls when using the telephone I hear noise in the cordless handset and none of the keys or buttons work My caller ID features are not working properly The system does not receive caller ID or the system d
46. waiting service and you are on a call when a new call comes in you will hear a beep The caller ID information will be displayed if you subscribe to caller ID service from your local telephone company Press JALK JFLASH on the handset to answer the incoming call and put the current call on hold Press JALK FLASH at anytime to alternate between calls www vtechphones com JAR MENU SELECT i voL c pect6 0 THAT EG co Jor CLEAR R I L oo J OFF Fash MENU SELECT CLEAR TN MUTE PAUSE V A Y MUTE Basic operation Find handset Press FIND HANDSET on the telephone base to locate the handset when in idle mode The handset will ring and PAGING will flash on its screen ville Press FIND HANDSET again or put the handset back on the telephone base to stop the paging tone VOICEMAIL www vtechphones com 15 Ww o 2 O Oo OD 1 o e 3 16 Advanced operation Directory The directory can store up to 50 entries Each entry may consist of a number up to 24 digits and a name up to 15 characters The screen displays EMPTY if there is no record in the directory The screen displays FULL if the directory is full Review the directory Press Q A to enter the directory Press Y or A to browse and
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