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VTech 1411 Telephone User Manual
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1. e Pressing the CHAN key when the Belt PROG KEY Pack is in use will activate a channel e Press PROG key to enter PROGRAM change to the next free channel mode See Programming Speed Dial e This is used if you are experiencing noise Numbers for more details or interference on the current channel 7 BASE UNIT FEATURES IN USE CHARGING LED e The INUSE CHARGING LED illuminates steadily when the Belt Pack is in the base cradle to indicate that the Belt Pack battery is being charged e The LED illuminates whenever the Belt Pack is being used e It also flashes with the cadence of the incoming ring PAGE KEY e Press the PAGE key to page the Belt Pack e Press it second time to cancel a page e The base will ring the Belt Pack for 1 minute before ending the page automatically e The Belt Pack can also cancel the page by pressing the OFF key 9 OPERATING INSTRUCTIONS Programming The Ringer Type The Belt Pack ringer is capable of four different types of ringing tones The following sections detail how to change ringing tones and turning off the ringer To program the Belt Pack must be OFF TONE PULSE Setting To select a different ringer type do the If you have touch tone service on phone line following Press PROG MEM to switch to TONE e Press PROG dialing If you have rotary service press e Press the key PROG MEMto switch to PULSE e Press a key 1 4 to select a ringer type NOTE Your VT14
2. i e A CUT n REPLACEMENT BATTERY ORDER FORM For VT 1411 Cordless Telephone Name C CO UUUU Address City State Zip Daytime Phone Number ORDER INFORMATION For Model VT 1411 QTY Batteries 19 95 each occ Shipping Handling 4 95 per battery oo eee eecceseeeseesneeeeseeeeen METHOD OF PAYMENT DO NOT SEND CASH L JCHECK M O LIVISA LI MASTERCARD LIDISCOVER AMERICAN EXPRESS Credit Card EXP DATE CARD HOLDER S SIGNATURE LOW BATTERY WARNING e Inalow battery state the Belt Pack will emit two beeps when you press PHONE to let you know that the battery pack needs to be recharged PLACE ORDER FORM AND PAYMENT IN ENVELOPE AND SEND TO VTECH COMMUNICATIONS INC 8770 SW NIMBUS AVENUE BEAVERTON OREGON 97008 7195 USA YOU MAY ALSO ORDER BY PHONE CALL 1 800 595 9511 OPERATING INSTRUCTIONS FG Gk EY IMPORTANT Make sure the headset is plugged into the Belt Pack VT1411 can only be used with the headset Making Calls Wearing your attached Headset press PHONE When you hear a dial tone dial the number The PHONE LED will illuminate while the Belt Pack is in use If you make a mistake when dialing press OFF to hang up then press PHONE to get the dial tone again You must always press PHONE before you can dial a call on the Belt Pack PHC GE Er CH H K Er OFF ker Answering Calls When an incoming call is ringing the IN USE LED on the base and PHO
3. Remove the battery cover Remove the old battery pack Don t put the old battery pack in a trash compactor or a fire it could burst 3 Place the new battery pack into the compartment The two exposed metal contacts should be on the bottom edge N BELT PACK FEATURES and the and symbols should be facing you Angle the lower end of the battery pack in first then push the upper portion into the compartment 4 Replace the battery cover 5 The new battery pack must be charged before using your telephone Place the Belt Pack in the cradle of the base unit to allow it to charge for 16 hours IMPORTANT CHARGE THE BELT PACK WITHTHE BELT CLIP ATTACHED CAUTION To reduce the risk of fire or injury read and follow these instructions 1 Use only VTECH battery 2 Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 3 Exercise care in handling batteries in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns 4 Donotdispose of the battery in a fire The cell may explode MEM KEY e Press the MEM key to enter MEMORY mode The sequence for dialing out a speed dial number in memory is PHONE MEM Number Button 0 9 TONE KEY e In PULSE dialing mode this key is used to switch to Temporary TONE dialing mode
4. base press PAGE again To end the page at the Belt Pack press OFF 13 IN CASE OF DIFFICULTY telephone If you still hear other calls the COMMON CURE FOR ELECTRONIC problem is probably in your wiring or local EQUIPMENT service Call your local telephone Electronics like people can sometimes get company confused If the unit does not seem to be YOU HEAR NOISE IN THE BELT PACK responding normally then try putting the Belt AND NONE OF THE KEYS OR BUTTONS Pack in the cradle to re initialize the unit If it WORK still does not seem to respond perform the e Make sure the power cord is plugged in following steps in the order listed Your base unit and Belt Pack may not be Disconnect the power to the Base operating on the same channel or Disconnect the Belt Pack battery pack security code Place the Belt Pack in the Wait a few minutes cradle for a few moments to reload the Connect power to the Base security code and reset the channel Reconnect the Belt Pack battery Place the Belt Pack in the Base unit cradle If the Belt Pack has not been recently charged allow 8 hours before use SP eS Ye 15 WARRANTY STATEMENT e Products serviced by the owner or a service facility not expressly authorized by VTECH Communications e Products purchased more than 12 months from current date HOW DOES STATE LAW RELATE TOTHIS WARRANTY e This warranty gives you specific rights You may also have other rights which vary from
5. state to state IF YOU PURCHASED YOUR TELEPHONE IN CANADA Please call 1 800 267 7377 for return authorization Ship to VTECH ELECTRONICS LTD 200 7671 ALDERBRIDGE WAY RICHMOND BC V6X 129 17 FCC AND IC REGULATIONS This equipment complies with FCC AND IC REGULATIONS 15 and FCC Part 68 68 of the Federal Communications Commission FCC rules for the United States It also complies with regulations RSS 210 and CS 03 of Industry Canada IC The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack USOC RJ11C or RJ11W A label is located on the underside of the base unit containing either the FCC registration number and Ringer Equivalence Number REN or the IC registration number and Load Number You must upon request provide this information to your local telephone company Your telephone company may discontinue your service if your equipment causes harm to the telephone network They will notify you in advance of disconnection if possible During notification you will be informed of your right to file a complaint with the FCC This equipment is compatible with inductively coupled hearing aids FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment If it is determined that your telephone equipment is malfunctioning the F
6. to key 8 you would press PHONE MEM 8 l 12 If you have difficulty operating your phone circuit as the base unit can sometimes cause the suggestions below should solve the interference Try moving the appliance or the problem If you still have difficulty after trying base unit to another outlet these suggestions In the US Call VTECH Communications at 1 800 595 9511 In Canada A i e You may be out of range Either move VTECH Electronics at n to the base or relocate the base 1 800 267 7377 unit e The layout of your home may be limiting THE PHONE DOESN T WORK AT ALL the range Try moving the base unit to the e Make sure the power cord is plugged in second or third floor or to some other e Make sure the telephone line cord is location plugged firmly into the base unit and the THE BELT PACK DOES NOT RING WHEN telephone wall jack YOU RECEIVE A CALL ee er ee ee E ope e Ensure that the ringer is turned on charged If the Belt Pack emits two beeps s Mak sae enhanc iin rd i as you press PHONE the batteries need E plugged firmly into the base unit and the charging If the PHONE LED does not light l when you press PHONE you must charge sat a Make sure ihe power cord the batteries V iar f h l e If you recently installed a new battery i ee may go ar from the base ant pack make sure it is installed correctly e TOU tay Mee GO Maly Cx ws en phones on your telephone line to allow all NO DIAL TONE of them to ring Try
7. unplugging some of e First check all the suggestions above the other phones e Ifyou still don t hear a dial tone disconnect YOUR CALLER FADES IN AND OUT the base unit from the telephone jack and V b ouro M connect a different phone If there is no See ry Seno ete ne ena or relocate the base dial tone on that phone either the problem is in your wiring or local service Call your YOU HEAR OTHER CALLS WHILE USING local telephone company YOUR PHONE YOU GET NOISE STATIC OR A WEAK e Replace the Belt Pack in the base cradle SIGNAL EVEN WHEN YOU RE NEAR THE wait a few moments and try again BASE UNIT e Disconnect your base unit from the telephone jack and plug in a regular YOU GET NOISE STATIC OR A WEAK SIGNAL WHEN YOU RE AWAY FROM THE BASE UNIT Household appliances plugged into the same 14 WARRANTY STATEMENT WHAT DOES OUR WARRANTY COVER e Any defect in material or workmanship FOR HOW LONG AFTER THE ORIGINAL PURCHASE e One Year WHAT WILL VTECH DO e Atour option repair or replace your unit HOW DO I SEND MY UNIT IN OR OUT OF WARRANTY e Call VTECH Electronics customer service for Return Authorization at 1 800 595 9511 e Properly pack your unit Include any cables amp accessories which were originally provided with the product We recommend using the original carton and packing materials e Include in the package a copy of the sales receipt or other evidence of date of original purchase if the unit
8. was purchased within the last twelve months e Print your name and address along with a description of the defect and include this in the package e Include payment for any service or repair not covered by the warranty as determined by VTECH Communications e Inthe US ship the unit via UPS Insured or equivalent to VTECH COMMUNICATIONS INC 11035 SW 11th Street Bldg B Suite 270 Beaverton OR 97005 VTECH Communications assumes no responsibility for units sent without prior Return Authorization WHAT DOES OUR WARRANTY NOT COVER e Batteries e Damage from misuse neglect or acts of nature lightning floods power surges etc e Products which may have been modified or incorporated into other products e Products purchased outside the USA 16 OPERATING INSTRUCTIONS Using REDIAL If the Belt Pack is in use off hock when To REDIAL the last number you called press PAGE is pressed on the Base Unit the Belt PHONE then press REDIAL The phone will Pack will emit one page alert If the Belt Pack automatically dial the number is not in use on hook the page alert will continue for approximately 60 seconds Storing a Redial Number into Speed This feature is useful in locating a Dial misplaced Belt Pack To store the last number you dialed as a Speed Dial number press PROG a location number 0 9 REDIAL MEM The Page Feature From the base unit press PAGE to signal the person at the Belt Pack To end the page at the
9. 11 is preset at the factory ri for TONE dialing Press the MEM key to confirm Changing Channels If you notice interference when using your Belt Pack press CHAN to switch to a clear channel This function is only available when you are on a call Turning Off The Ringer To turn off the ringer on the Belt Pack do the following e Press PROG e Press the key e Press 5 to turn off the ringer e Press the MEM key to confirm e To turn the ringer on again see Programming the Ringer Type Temporary Tone If you have a rotary dial pulse telephone service TONE PULSE setting is set to PULSE this feature allows you to enter special codes and tones to operate answering machines use electronic banking services calling cards or other special services First dial the call normally Then activate the Temporary Tone feature by pressing TONE the key You can then press the numbers or symbols you need and your To check the ringer which is currently phone will send the proper signals programmed do the following To end the call press OFF or place the Belt Press PROG Checking The Ringer Pack back in the base The phone will e Press the key automatically go back to rotary dial pulse e PressO service e Press the MEM key to confirm 11 OPERATING INSTRUCTIONS Memory Dialing To Change or Replace a Speed Dial The VT1411 can store up to 10 different phone Number numbers that you can dial just by pressing To ch
10. ANY KEY ANSWER 30 CHANNEL OPERATION 1411 BELT PACK USER S MANUAL wtech YILI LLL JHH HIC CHS LIL AAA CP ner Pad 300 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water for example near a bath tub kitchen sink or swimming pool 5 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 6 Slots and openings in the cabinet and the back or bottom are provided for ventilation To protect it from overheating these openings must not be blocked by placing the product on the bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company 8 Do not allo
11. CC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC For repair procedures follow the instructions outlined under the VTECH Limited Warranty The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive a call The general rule is that the REN value should not exceed 5 0 total however contact your local telephone The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference IC I nd u stry Ca nada will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and recei
12. NE LED on the Belt Pack will flash To make sure your phone rings when the Belt Pack is away from the base please keep the base antenna in the upright position To answer a call press any key on the Belt Pack except OFF Disconnecting To end a call either place the Belt Pack in the base or press OFF BELT PACK FEATURES VOLUME CONTROL e There are 4 volume levels e While on a call press the Up 4 or Down Y key to adjust the listening volume The Belt Pack will emit a double beep when the maximum or minimum volume level has been reached PHONE FLASH KEY CHANNEL KEY OFF KEY OFF KEY e Press the OFF key to exit all modes of operation PHONE LED e The PHONE LED lights when the Belt REDIAL PAUSE KEY Pack is ee active call l l e When you hear the dial tone pressing the It flashes in cadence with an incoming REDIAL key will dial out the last number ing that was called on your phone Itflashes quickly during PROG mode Itcan also be used to store the last number lt flashes slowly when battery is low dialed into the speed dial memory See Storing a Redial Number into Speed Dial for details You can store a PAUSE into your dialing number See Storing Pauses in Memory for detail PHONE KEY FLASH KEY e Press the PHONE key to make a call e f you are currently on a call pressing PHONE flashes the line This would be used with a feature like call waiting to answer your second call CHAN KEY
13. ange or replace a stored number in phone MEM and one of the number keys 0 speed dial memory simply enter the new 9 number and store it in the memory location you wish to change Programming Speed Dial Numbers For example to change the number stored in The Belt Pack must be OFF memory position 7 to 555 1111 you would 1 Press PROG The PHONE LED will blink press PROG 7 555 1111 MEM to indicate that you are in the programming mode Storing Pauses in Memory 2 Press the number of the memory location To insert a pause in a phone number press you wish to store the number in 0 9 PAUSE The pause is 2 seconds in length 3 Using the dial pad dial the number you For longer pauses press PAUSE two or more want to store The number can be up to times Each additional press indicates an 16 digits long The number can be entered additional 2 second pause manually or by using REDIAL If your phone is connected to a PBX you can 4 Press MEM to store the phone number to store the PBX access number and a pause the key you selected before the phone number For example to The phone now exits PROG mode and emits store 9 PAUSE 555 1234 in memory location atone 8 do the following re 1 Press PROG Speed Number Dialing l 2 Press 8 1 Press PHONE to get a dial tone 3 Press 9 2 Press MEM and the memory location 4 Press REDIAL PAUSE number key 0 9 l 5 Dial555 1234 For example to dial the number you assigned 6 Press MEM
14. lectrical Storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms 22 FCC AND IC REGULATIONS Repairs to certified equipment should be made by an authorized Notice The REN assigned to this device denotes the number of Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution This device complies with RSS 210 of Industry Canada Operation may be particularly important in rural areas devices you may connect to the telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN does not exceed five 5 0 is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference Caution Users should not attempt to make such connections including interference that may cause undesired operation of the themselves but should contact appropriate elec
15. onnect power to the base unit before placing the Belt Pack in the cradle 3 CHARGE THE BELT PACK BATTERY PACK BEFORE USE To ensure the Belt Pack is recharged properly make sure the belt clip is attached and the tip of the clip is inserted in the slot above charge contacts The batteries recharge automatically whenever the Belt Pack is in the base unit cradle The batteries must be charged for 16 hours before using your phone for the first time 4 Connect the telephone line cord Insert one end of the telephone line cord into the jack at the rear of the base unit Plug the other end into a telephone wall jack Make sure the plugs snap securely into place 5 CHECK FOR A DIAL TONE After the battery pack is charged put on the attached Headset 4 INTRODUCTION Parts Check List To purchase replacement battery packs call il Belt Pack VTECH Communications at 1 800 595 9511 a mae ee In Canada call VTECH Electronics at 1 800 l i 4 VAN SE 5 AC adapter 6 Battery Pack T Belt Clip IMPORTANT SAFETY INSTRUCTIONS a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product If the product has been exposed to rain or water O d If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require ex
16. so you can wear your Headset on either the left or right ear leaving one ear free for room conversation To obtain additional Headsets and Battery Packs please contact VTECH Communications Customer Service in the U S at 1 800 595 9511 in the Canada call 1 800 267 7377 for dealer information in your local area You can also purchase a compatible Headset or Battery Pack directly from VTECH Communications Customer Service 20 TAKING CARE OFYOURTELEPHONE Cleaning your telephone Your VT 1411 cordless telephone contains Your telephone has a durable plastic casing sophisticated electronic parts so it must be that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any treated with care Avoid rough treatment Place the Belt Pack down gently Save the kind original packing materials to protect your telephone if you ever need to ship it Avoid Water Your telephone can be damaged if it gets wet Do not use the Belt Pack outdoors in the rain or handle it with wet hands Do not install your base unit near a sink bathtub or shower Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your base unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords E
17. tensive work to restore the product to normal operation e Ifthe product has been dropped and the cabinet has been damaged f Ifthe product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lighting 14 Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS GETTING STARTED and press PHONE The IN USE indicator should light up and you should hear a dial tone If not see IN CASE OF DIFFICULTY CAUTION 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines REPLACING THE BELT PACK BATTERIES NOTE Belt Clip must be detached to access Battery Pack While holding the Belt Pack with one hand gently pry the belt clip up and away from the top edge antenna edge of the Belt Pack The lower claw should now easily separate from the bottom of the Pack When replacing the Belt Clip begin by hooking the lower claw of the clip onto the bottom edge of the Belt Pack then snap the top of the clip into the notch located on the top edge of the Pack 1
18. tric device inspection authority or electrician as appropriate HEADSET INSTALLATION OPERATING INSTRUCTIONS BELT CLIP e The VT1411 is equipped with a detachable belt clip Hook the lower claw of the clip onto the bottom edge of the Belt Pack Then snap the top of the clip into the notch located on the top antenna edge of the Pack See illustration NOTE You should charge your VT1411 with the belt clip attached 21 TECHNICAL SPECIFICATIONS FREQUENCY CONTROL POWER REQUIREMENTS Crystal Controlled Dual PLL Synthesizer Belt Pack NiMH battery pack with 3 6V norminal 400mAh capacity TRANSMIT FREQUENCY Power Adapter 9V DC 200mA Belt Pack 923 10 MHz to 927 75 MHz Base 902 3 MHz to 906 65 MHz SPECIFICATIONS ARE TYPICAL RECEIVE FREQUENCY AND MAY CHANGE WITHOUT Belt Pack 902 3 MHz to 906 65 MHz NOTICE Base 923 10 MHz to 927 75 MHz NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Belt Pack 76mm x 57 4mm x 18mm Lx W xT maximum antenna excluded Base 109 5m x 84 6mm x 82mm L xW x T maximum antenna excluded WEIGHT Belt Pack 75 grams Base 121 grams 23
19. ver Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for company for the specific number in your area This telephone is registered for use in Canada Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connections The customer should be aware that compliance with the above conditions may not prevent degradation of service in situations help 18 HEADSET INSTALLATION amp OPERATING INSTRUCTIONS The VT1411 is designed for your hands free operation You should use your phone with the headset provided INSTALLATION Make sure you have a compatible 2 5mm Headset with you Locate the Headset Jack on the Belt Pack of your VT1411 Connect the plug on the Headset to the jack on the cordless Belt Pack The plug should fit securely Do not force the connection See illustration e The VTECH brand compatible Headset has a monaural design which is reversible
20. w anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 9 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product If service or repair work is required contact VTech Customer Service at 1 800 595 9511 Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the appliance is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 Unplug this product from the wall outlet O o_o GETTING STARTED EE fiat i TEI EEJ E mim HOME RT 0 TELE R EBONE Magan O See ete TUO OMUR am O TAAL JAK iD Hema Hire uy nH Mie EE wee _ oh cH E A SLE L a ae a w a i iad iat a si DETLET TES Mat io SOE Setting Up Your VT1411 1 Choose an area near an electrical outlet and a telephone wall jack 2 Plug the AC power adapter into an electrical outlet and the DC connector to the back of the base unit CAUTION Use only the AC adapter shipped with your VT1411 It is specifically designed for this product NOTE C
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