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Toshiba R500 Laptop User Manual

1. 00 cee eee eee H 3 LOD Gi ae eevee e E EREEREER a eee ee ibe eee ee ne H 3 Graphics Processor Unit GPU 7 000 cee eee eee H 4 Wireless LAN 8 2 0c c cee eee eee eee e eens H 4 Copy Protection ccsen eee c cece eee ee eee sens nena ees H 4 Images 10 nik Savion acer a dem acmon eaten wale anaes H 4 Glossary Index PORTEGE R500 Copyright 2007 by TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein TOSHIBA PORTEGE R500 Portable Personal Computer User s Manual First edition June 2007 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions
2. 2 3 The Grand Tour Optical disc drive The computer is configured with a DVD Super Multi drive Some models are equipped with an optical disc drive O Wireless Slide this switch to the left to turn off Wireless T Off On communication LAN and Bluetooth functions Slide it to the right switch to turn on the functions a lt Only some models are equipped with Bluetooth and Wireless LAN functions E Turn Wi F and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic contro equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury Do not use the Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation PC Card slot This slot can accommodate a single Type Il 16 bit or 32 bit CardBus PC Card device PC Card eject button This button is used in order to remove a PC Card from within the computer Keep foreign metal obje
3. If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna E Increase the distance between the equipment and the receiver E Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this Bluetooth Adaptor from TOSHIBA or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA The correction of interference caused by such unauthorized modification substitution or attachment will be the responsibility of the user User s Manual E 4 Bluetooth wireless technology Interoperability Caution Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Adaptor from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Adaptor from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna s used in this device are located at the upper edge of the LCD screen and this device has been tested
4. 1 Select either blank CD or DVD media 2 The application will allow you to choose from a variety of different media onto which the recovery image can be copied including CD R CD RW DVD R DVD RW DVD R and DVD RW Please note that some of the above media may not be compatible with the optical disc drive installed into your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding User s Manual Getting Started 3 Turn on your computer and allow it to load the Windows Vista operating system from the hard disk drive as normal 4 Insert the first blank media into the optical disc drive tray 5 Double click the Recovery Disc Creator icon on the Windows Vista desktop or select the application from Start Menu 6 After Recovery Disc Creator starts select the type of media and the title you wish to copy and then click the Create button If your optical disc drive can only write to CDs select CD as the Disc Set within the Recovery Disc Creator application Otherwise if your optical disc drive can write both CDs and DVDs select the type of media you want to create pio Restoring the pre installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you
5. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include E Using the equipment with Bluetooth wireless technology on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment Regulatory statements General This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R amp TTE directive 1999 5 EC and has been
6. FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 User s Manual vi PORTEGE R500 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards Supplementary The product complies with the requirements of Information the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and or the R amp TTE Directive 1999 5 EC This product is carrying the CE Mark in accordance with the related European Directives The party responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany VCCI Class B Information CORES HHRUBRESSRESAEMHMBS VCC ORB ISKO lt CTFABRANRE CT CORE RERRCHATSCe EBWELTWETA TOREDIG STET LEV AUR RICMHELT ASNSE SBSESSRCTCEMHVET WRAAE Eo TIELUYRYRUELTR SL Following information is only for EU member states The use of the symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health
7. Glossary C cache memory High speed memory which stores data that increases processor speed and data transfer rate When the CPU reads data from main memory it stores a copy of this data in cache memory The next time the CPU needs that same data it looks for it in the cache memory rather than the main memory which saves time The computer has two cache levels Level one is incorporated into the processor and level two resides in external memory capacity The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive It is usually described in terms of kilobytes KB where one KB 1024 bytes megabytes MB where one MB 1024 KB and gigabytes GB where one GB 1024 MB card Synonym for board See board CardBus An industry standard bus for 32 bit PC Cards CD ROM A Compact Disc Read Only Memory is a high capacity disc that can be read from but not written to The CD ROM drive uses a laser rather than magnetic heads to read data from the disc CD R A Compact Disc Recordable disc can be written once and read many times See also CD ROM CD RW A Compact Disc ReWritable disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circuitry for processing memory
8. CDs This section describes the types of writable CD DVD discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator and Ulead DVD MovieFactory to write compact discs Refer to Chapter 4 Operating Basics E CD R discs can be written only once The recorded data cannot be erased or changed E CD RW discs including multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once User s Manual 22 The Grand Tour DVDs Mm DVD R and DVD R discs can be written only once The recorded data cannot be erased or changed E DVD RW DVD RW and DVD RAM discs can be recorded more than once Formats The drive supports the following formats DVD Super Multi drive The drive supports the formats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 CD R CD RW DVD R DVD RW DVD R DVD RW and DVD RAM DVD Super Multi drive The full size DVD Super Multi drive module lets you record data to rewritable CD DVDs as well as run either 12 cm 4 72 or 8cm 3 15 CD DVDs without using an adaptor I The read speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 8 speed maximum DVD RW write 4 speed maximum DVD R write 8 speed maximum DVD RW write
9. E Start a communication application such as a modem Apply impact or vibration to the computer E Install remove or connect external devices including such items as a PC Card SD SDHC Card USB device external monitor i LINK device or an optical digital device E Use the audio video control button to reproduce music or voice HM Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical media on the DVD Super Multi drive User s Manual 4 16 Operating Basics E Ifthe media is of poor quality or is dirty or damaged writing or rewriting errors may occur E Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand E Keep mobile phones and other wireless communication devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator E amp E DVD Video cannot be created using TOSHIBA Disc Creator m DVD Audio cannot be created using TOSHIBA Disc Creator E You cannot use TOSHIBA Disc Creator s Audio CD for Car or Home CD Player function to record music to DVD R DVD RW DVD R or DV
10. 4 Carefully pull the floppy diskette drive s USB connector out from within the computer s USB port i LINK IEEE1394 pio i LINK IEEE1394 is used for high speed data transfer for a range of compatible devices such as E Digital video cameras E Hard disk drives E MO drives E Writable optical disc drives i LINK uses a four pin connector which does not carry any electric current External devices will need their own power supply to operate Precautions E Make a back up of your data before transferring it to the computer There is a possibility that the original data will be damaged There is a particular risk that some frames will be deleted in the case of digital video transfer TOSHIBA assumes no liability for such loss of data E Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise Data can be destroyed E Ifyou are transferring data through an IEEE1394 hub do not connect or disconnect other devices from the hub during data transfer There is a likelihood that data will be damaged Connect all devices to the hub before you turn on the computer s power E You may not use any copyrighted video or music data copied from a video camera except for your personal enjoyment E f you connect disconnect an i LINK device to from another i LINK device that is currently exchanging data with the computer data frames might be dropped E Make sure data transfer has en
11. China TOSHIBA Personal Computer amp Network Shanghai Co Ltd 43F Hong Kong New World Tower No 300 Huaihai Zhong Road Shanghai P R China 200021 In Europe Germany amp Ausiria TOSHIBA Europe I E GmbH Gesch ftsbereich Deutschland Osterreich Hammfelddamm 8 D 41460 Neuss Germany France TOSHIBA Syst ms France S A 7 Rue Amp re B P 131 92804 Puteaux Cedex Netherlands TOSHIBA Information Systems Benelux B V Rivium Boulevard 41 2909 LK Capelle a d IJssel User s Manual 8 21 Troubleshooting Outside of Europe Singapore TOSHIBA Singapore Pte Ltd 438B Alexandra Road 06 01 Alexandra Technopark Singapore 119968 United States of America TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 USA In Europe Spain TOSHIBA Information Systems ESPANA Parque Empresarial San Fernando Edificio Europa l Planta Escalera A 28830 Madrid United Kingdom TOSHIBA Information Systems U K Ltd TOSHIBA Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL The Rest of Europe TOSHIBA Europe I E GmbH Gesch ftsbereich Deutschland Osterreich Hammfelddamm 8 D 41460 Neuss Germany User s Manual 8 22 TOSHIBA Specifications Appendix A This appendix summarizes the computer s technical specifications Physical Dimensions Refer to User Information Guide about Weight and Size Environmental
12. To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options However please be aware that this configuration will nullify the computers Energy Star compliance To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than does the Hibernation Mode feature Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature Allows the use of the panel power off feature Executing Sleep Mode You can also enable Sleep Mode by pressing FN F3 please refer to Chapter 5 The Keyboard for further details You can enter Sleep Mode in one of four ways Click Start then click the power button EG located in the power management buttons ora Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options Click Start then click the arrow button E and select Sleep from the menu Close the display panel Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Opt
13. You may not use the reproduction of any copyrighted material except for your personal enjoyment Formatting an SD SDHC Card SD SDHC memory cards are sold already formatted in conformity to specific standards If you format the SD SDHC Card again be sure to format it with the TOSHIBA SD Memory Card Format utility not with the format command provided within Windows In order to run the TOSHIBA SD Memory Card Format utility click Start gt All Programs gt TOSHIBA gt Utilities gt SD Memory Card Format Please note that the TOSHIBA SD Memory Card Format utility does not format the protected area of the SD SDHC memory card should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care Observe the following precautions when handling the card Card care E Do not twist or bend cards E Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid E Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case E The card is designed so that it can be inserted only one way Do not try to force the card into the slot E Donotleave a card partially inserted in the slot Press the card until you hear it click into place User s Manual 3 15 Hardware Utilities and Options J Memory
14. devices you can still use a standard USB mouse and keyboard to achieve this you should set the appropriate option s to Enabled Enabled Enables the USB KB Mouse Legacy Emulation function Default Disabled Disables the USB KB Mouse Legacy Emulation function USB FDD Legacy Emulation Use this option to enable or disable USB floppy diskette drive legacy emulation If your operating system does not support USB you can still use a USB floppy diskette drive by setting the USB FDD Legacy Emulation item to Enabled Enabled Enables the USB floppy diskette drive legacy emulation function Default Disabled Disables the USB floppy diskette drive legacy emulation function User s Manual 7 7 HW Setup amp BIOS Setup BIOS Setup Program i Settings for some features are carried out in the BIOS setup program Notes Before Using the BIOS Setup Application In most cases changes to the system s configuration should be made within Windows by using applications such as TOSHIBA HW Setup TOSHIBA Password Utility Windows Device Manager and so forth If you make changes to the configuration through the BIOS setup program please be aware that the configuration set through the Windows applications will take priority Changes to the settings within the BIOS setup program will not be erased even if the power supply is turned off and the main battery removed However if the built in Real Time Clock RTC battery runs out of po
15. gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager When you first launch the Realtek Audio Manager you will see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configuration of audio power management click the battery button E When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex E When audio power management is disabled the button is black and concave Speaker Configuration Click the playback button P to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound TOSHIBA Mic Effect TOSHIBA Mic Effect provides you with a hands free environment for holding mutual communication via the Internet Protocol or Local Area Network If you wish to communicate with someone on your computer you can use a messenger application However with such an application you would hear your own voice returning to you as echo during the communication if you did not use a
16. press the FN Tab hot key and turn on the power Open the disc tray and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the CD DVD Make sure there is no obstruction Remove any foreign object Check whether the CD DVD is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 4 for details on cleaning The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation User s Manual 8 9 Troubleshooting Check the type of CD DVD you are using The drive supports DVD ROM DVD ROM DVD Video CD ROM CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 Recordable DVD DVD R R DL DVD R R DL DVD RW DVD RW DVD RAM Check the region code on the DVD It must match that on the DVD Super Multi drive Region codes are listed in the Optical disc drives section in Chapter 2 The Grand Tour USB floppy diskette drive For further information please refer to Chapter 3 Hardware Utilities and Options Problem Drive does not operate Some programs run correctly but others do not You cannot access the external floppy diskette dr
17. sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth do not use detergent or any other chemicals to clean the sensor Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate E Soaked or swollen finger for example as may occur after taking a bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger User s Manual 4 3 Operating Basics Observe the following to improve the fingerprint recognition success rate E Enroll two or more fingers E Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollm
18. this can be tested by plugging another appliance into it Check whether the battery is hot or cold to the touch if so it will not charge properly and should be allowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery may be at the end of its operating life and should be replaced However if you do not believe the battery is at the end of its operating life you should speak to your reseller dealer or service provider Battery doesn t power If you frequently recharge a partially charged the computer as long as battery the battery might not charge to its full expected potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options User s Manual 8 6 Troubleshooting Real Time
19. your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions under Environmental Conditions in your computer documentation Contact Toshiba Technical Service and Support for more information 64 Bit Computing The following section applies only to Intel Core 2 Duo Processor equipped models 64 bit processors are designed to take advantage of 32 and 64 bit computing 64 bit computing requires that the following hardware and software requirements are met E 64 bit Operating System E 64 bit CPU Chipset and BIOS Basic Input Output System HM 64 bit Device drivers MH 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly A 32 bit version of the operating system is preinstalled on your computer unless explicitly stated that the operating system is 64 bit Core 2 Duo or Core Duo Processor Intel Dual Core Technology is a new technology designed to deliver improved performance to the notebook PC Performance or compatibility may vary For more information on Intel s Cor
20. Chapter 3 Hardware Utilities and Options to learn about features that are uncommon or unique to this computer as well as the section on Chapter 7 HW Setup amp BIOS Setup to understand how to setup and configure these features Read Chapter 3 Hardware Utilities and Options if connecting optional products or external devices Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary User s Manual viii PORTEGE R500 Icons Keys Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ENTER key Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example CTRL C means you must hold down CRTL and at the same time press C If three keys are used hold down the first two and at the same time press the third ABC When procedure
21. Keep foreign objects out of the SD Card slot Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards E SD and SDHC memory cards appear the same externally E The logo on SD and SDHC memory cards is different so pay careful attention to the logo when purchasing E The SD memory card logo is Sp E The SDHC memory card logo is gt E The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 8GB Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB User s Manual 3 13 Hardware Utilities and Options Inserting an SD SDHC Card To insert an SD SDHC Card follow the steps as detailed below 1 Insert the SD SDHC Card into the SD Card slot on the side of the computer 2 Press the SD SDHC Card gently to ensure a firm connection is made ge 3 SD SDHC Card Figure 3 3 Inserting an SD SDHC Card SD Card slot JN E Make sure the SD SDHC Card is oriented properly before you insert it E Make sure that the SD SDHC Card is facing the correct direction when inserting it into the SD Card slot E Do not turn the computer off or switch to Sleep Mode or Hibernati
22. Specifications for Recordable Disc for Version 1 1 or version 1 2 VICTOR COMPANY OF JAPAN LIMITED MITSUBISHI CHEMICAL CORPORATION DVD RW MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd User s Manual 4 14 Operating Basics DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Matsushita Electric Industrial Co Ltd Hitachi Maxell Ltd E This drive cannot use discs that allow writing faster than 16x speed DVD R and DVD R media 8x speed DVD RW media 6x speed DVD RW media 5x speed DVD RAM media E 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Ifthe disc is poor in quality or is dirty or damaged writing or rewriting errors may be noted ensure that you check all discs for dirt or damage before you use them E The actual number of rewrites to CD RW DVD RW DVD RW or DVD RAM media will be affected by the quality of the disc itself and the way in which it is used E There are two types of DVD R media available authoring discs and general use discs Do not attempt to use authoring discs as only general use discs can be written to by a computer drive E You can use both DVD RAM discs that can be removed from a cartridge and DVD RAM discs designed without a cartridge E You may find that other computer DVD ROM drives or other DVD players may not be able to read DVD R DVD RW DVD R or DVD RW discs E Data writt
23. TOSHIBA Slim Port Replicator II Other E Security lock PC Card The computer is equipped with a single PC Card slot that can accommodate a Type II format card Any PC Card that meets industry standards either manufactured by TOSHIBA or another vendor can be installed as the slot supports 16 bit PC Cards and 32 bit CardBus cards For reference CardBus supports the newer standard of 32 bit PC Cards and provides superior performance for the greater demands of applications such as multimedia data transmission JN PC Cards can sometimes become hot during computer operation Before you remove a PC Card always wait for it to cool You could get burned removing a hot PC Card oT When inserted in the PC Card slot some PC Cards may block the optical I disc drive tray and prevent it from opening If this occurs please remove the PC Card each time you wish to open or close the optical disc drive tray User s Manual 3 11 Hardware Utilities and Options J J Inserting a PC Card The Windows hot install feature allows you to insert PC Cards while the computer is turned on Do not insert a PC Card while the computer is in Sleep Mode or Hibernation Mode as you may find that some cards do not work properly To insert a PC Card follow the steps as detailed below 1 Press the PC Card eject button to partially extend it out of the computer 2 Press the extended PC Card eject button in order to eject the Dummy card partially out of
24. a printer or mouse DVD R R R A Digital Versatile Disc Recordable disk can be written once and read many times The DVD R drive uses a laser to read data from the disc DVD RAM A Digital Versatile Disc Random Access Memory is a high capacity high performance disc that lets you store large volumes of data The DVD ROM drive uses a laser to read data from the disc DVD ROM A Digital Versatile Disc Read Only Memory is a high capacity high performance disc suitable for play back of video and other high density files The DVD ROM drive uses a laser to read data from the disc DVD RW RW RW A Digital Versatile Disc ReWritable disc can be rewritten many times E echo To send back a reflection of the transmitted data to the sending device You can display the information on the screen or output it to the printer or both When a computer receives back data it transmitted to a CRT or other peripheral device and then retransmits the data to printer the printer is said to echo the CRT erase See delete escape 1 A code ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 A means of aborting the task currently in progress escape guard time A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data and escapes that are intended as a command to the modem User
25. able to register more fingerprint patterns depending on the sensor memory usage 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt Fingerprint Application You are also able to start the Fingerprint Enrollment Wizard by using the following methods E Click the Fingerprint Application icon in the Task Bar 2 The Verify screen will be displayed enter the Windows logon password and click the Next button User s Manual 4 4 Operating Basics pmi o On the User s Fingers screen click the box above the finger you wish to register If any of the previously enrolled fingerprints is selected again the latest information will be enrolled and any previous information over written The Fingerprint Enrollment screen will be displayed and the tutorial will begin First click Replay video and confirm the proper movement for the finger you wish to register Then confirm the message displayed on this screen and ensure that there is a check mark in the Run Interactive Tutorial box Once this has been done click Next At the Scanning Practice screen you are able to practice swiping three times your finger to ensure you use the correct method Click Try again to if you wish to practice again You have finished practicing click Next button Register your fingerprint on the Fingerprint Image Capture screen Let the computer read the finger to be registered 3 times An image of your fing
26. and descriptions it contains are accurate for the TOSHIBA PORTEGE R500 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation Windows and Microsoft are registered trademarks and Windows Vista is a trademark of Microsoft Corporation Bluetooth is a trademark or registered trademark owned by its proprietor and used by TOSHIBA under license InterVideo and WinDVD are registered trademarks of InterVideo Inc DVD MovieFactory is a registered trademarks of Ulead Systems Inc Photo CD is a trademark of Eastman Kodak i LINK is trademark and registered trademark of Sony Corporation Other trademarks and registered trademarks not listed above may be used in this manual User s Manual PORTEGE R500 FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection agai
27. can temporarily use the keypad overlay without having to turn it on l 2 3 Hold down FN key Check the keyboard indicators as pressing the FN key will turn on the most recently used overlay function if the Numeric Mode indicator lights you can use the overlay for numeric entry while if the Arrow Mode indicator lights you can use the overlay for cursor and page control function Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes With the overlay on 1 2 3 Hold down ALT key Using the overlay keys type the ASCII code of the character you require Release ALT the ASCII character will appear on the display screen With the overlay off il 2 Hold down ALT FN Using the overlay keys type the ASCII code of the character you require Release ALT FN the ASCII character will appear on the display screen User s Manual 57 TOSHIBA Chapter 6 Power and Power Up Modes The computer s power resources include the AC adaptor battery pack and any internal batter
28. cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fingerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication five times you must enter the password manually to start the computer E Enter the password manually The password is necessary only if the computer was Shutdown and Hibernation in Boot Mode It is not needed in Sleep Mode and Restart pmi o To enter a password manually follow these steps 1 Turn on the power as described in Chapter 1 Getting Started The following message will appear in the screen eS Password 2 Enter the Password 3 Press ENTER JN If you enter the password incorrectly three times in a row the computer shuts off In this case you must turn the computer back on to retry password entry Power up modes The computer has three different power up modes as follows E Boot Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off E Hibernation Mode Data in memory will be saved to the hard disk drive E Sleep Mode Data will maintained in the computer s memory 1 Please refer to the sections Turning on the power and Turning off the power in Chapter 1 Getting Started for further information Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode wit
29. card care H Set the write protect switch to the lock position if you do not want to record data E Memory cards have a limited lifespan so it is important to backup important data E Donot write to a card if the battery power is low Low power could affect writing accuracy E Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules pmi o E You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer The Front Side Bus FSB Speed for this computer is 583MHz While 667MHz memory modules can be installed the FSB will depend on the computer Use only memory modules approved by TOSHIBA Do not try to install or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The
30. check that the HDD and other indicators on the front of the computer are off E Turn off shut down the computer E Disconnect the AC adaptor and all peripherals before moving the computer HM Close the display panel E Do not pick up the computer by its display panel E Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury E Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of data User s Manual 4 29 Operating Basics E Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure E Always use a suitable carry case when transporting the computer E When carrying your computer be sure to hold it securely so that it does not fall or hit anything E Do not carry your computer by holding any of its protruding elements Using the Hard Disk Drive HDD Protection This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by h
31. connects directly to the docking interface on the underside of the computer The AC adaptor connects the TOSHIBA Slim Port Replicator Il to a power source The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures User s Manual 3 24 Hardware Utilities and Options rT E You must connect the AC adaptor before you connect to a TOSHIBA Slim Port Replicator II E When a TOSHIBA Slim Port Replicator II is connected to the computer you can not use the following computer s ports LAN jack DC IN 15V jack and External monitor port E When connecting an AC Adaptor to the TOSHIBA Slim Port Replicator Il use only the AC Adaptor included with TOSHIBA Slim Port Replicator Il Do not use the computer s AC Adaptor The following ports are available on the TOSHIBA Slim Port Replicator II RJ45 LAN jack External monitor port DC IN 15V jack Security lock slot Universal Serial Bus 2 0 port four E DVI port 2 As the port operation of all DVI Digital Visual Interface monitors has not D f I been confirmed some DVI monitors may not function properly Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on its rig
32. for Safety and Comfort Be sure to read it before using the computer User s Manual xii TOSHIBA Chapter 1 Getting Started This chapter provides an equipment checklist and basic information to start using your computer WN Some of the features described in this manual may not function properly if gt you use an operating system that was not pre installed by TOSHIBA Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure you have all the following items E PORT G R500 Portable Personal Computer E AC adaptor and power cord 2 pin plug or 3 pin plug E Battery pack Is pre installed in some computer Documentation E PORT G R500 Series User Information Guide E Instruction Manual for Safety and Comfort E End User License Agreement If any of the items are missing or damaged contact your dealer immediately User s Manual 1 1 Getting Started Software The following Windows operating system and utility software are pre installed Microsoft Windows Vista TOSHIBA Value Added Package Recovery Disc Creator DVD Video Player Ulead DVD MovieFactory TOSHIBA SD Memory Utilities TOSHIBA SD Memory Boot Utility CD DVD Drive Acoustic Silencer TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA HDD Protection TOSHIBA Disc Creator Fingerprint Utility Windows Mobility Center Online Manual E PO
33. functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window User s Manual 7 1 HW Setup amp BIOS Setup Il General This window displays the BIOS version and contains two buttons Default and About Default Return all HW Setup values to the factory settings About Display the HW Setup version Setup This field displays the installed BIOS version and date Display This tab lets you customize your computer s display settings for either the internal display or an external monitor Power On Display This tab allows you to select the display to be used when the computer is started Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties Auto Selected Selects an external monitor if one is connected otherwise it selects the internal display default LCD Analog RGB Selects both the internal display and an external monitor for simultaneous display If the connected external monitor does not support the computer s current video mode selecting the LCD Analog RGB mode will not display any image on the external monitor User s Manual 7 2 HW Setup amp BIOS Setup Boot Priority
34. headset system or headphone TOSHIBA Mic Effect will reduce these echoes generated on your computer To apply the echo cancellation follow the steps below 1 Click the right button of a mouse on the speaker icon on the taskbar and select Playback Devices in the sub menu 2 On the Playback tab select Speakers and click Properties 3 On the Advanced tab select 16 bit 48000 Hz DVD Quality in the pull down menu of Default Format and then click OK User s Manual 4 23 Operating Basics 4 On the Recording tab select Microphone and click Properties 5 On the Advanced tab select 2 channel 16 bit 48000 Hz DVD Quality in the pull down menu of the Default Format pane 6 On the TOSHIBA Mic Effect tab select the Enable Echo Canceller check box and click Apply Wireless communications ZN The computer s wireless communication function supports both Wireless LAN and Bluetooth devices Only some models are equipped with both Wireless LAN and Bluetooth functions E Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation E Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device o
35. its position Battery pack Battery lock Figure 6 2 Securing the battery pack 3 Turn your computer over TOSHIBA Password Utility i The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password To start the utility point to or click the following items Start gt All Programs gt TOSHIBA gt Utilities gt Password Utility The User Password dialog box contains two main fields User Password and User Token User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords or create tokens etc User s Manual 6 11 Power and Power Up Modes pmi o 4 User Password field E Set button Click this button to register a password of up to 50 characters After a password is set you will be prompted to enter it when you start the computer Check Set the same string simultaneously as the HDD User Password when setting the HDD User Password After you set the password a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard charact
36. numeric keypad overlay can be used for numeric data input or cursor and page control Arrow Mode To turn on Arrow Mode press FN F10 the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the keys You are able to press FN F10 again to turn off this overlay function Numeric Mode To turn on Numeric Mode press FN F11 the Numeric Mode indicator lights and you are able to access numeric characters by using the keys You are able to press FN F11 again to turn off this overlay function IS we n Y _ a LTE N 4 s a cen teen cco TTY SEPP ES Sr ae IET igoc e Figure 5 2 The numeric keypad overlay 5 6 The Keyboard Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard functions without having to turn the overlay off 1 2 3 Hold down FN key and press any other key this key will operate as if the overlay were off Type upper case characters by holding down FN SHIFT and pressing a character key Release FN key to continue using the selected overlay function Temporarily using overlay overlay off While using the normal keyboard function you
37. obstacles access point design and configuration client design and software hardware configurations The transmission rate described is the theoretical maximum speed as specified under the appropriate standard the actual transmission speed will be lower than the theoretical maximum speed Setting 1 Please make sure that the Wireless Communication Switch is turned on 2 Click Start and then click Connect To to display Connect to a network window 3 Click Set up a connection or network 4 Follow the wizard You will need the name of the wireless network together with security settings Consult the documentation accompanied with your router or ask your wireless network administrator for the settings Security E TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data E TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables between electronic devices such as desktop computers printers and mobile phones You cannot use the computer s built in Bluetooth functions and an optional Bluetooth devices simultaneously For reference Bluetoo
38. purchased from TOSHIBA dealers This machine supporting the following optical disc drives for restoring the pre installed software External DVD Super Multi Drive PA3454U External CD RW DVD ROM Drive PA3438U If the pre installed files are damaged you are able to either use the Recovery Discs you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Load the Recovery Discs into the optical disc drive and turn off the computer s power 2 While holding down F12 key on the keyboard turn on your computer when the In Touch with Tomorrow TOSHIBA logo screen appears release the F12 key 3 Use the left and right cursors key to select the CD ROM icon from the menu Please refer to the Boot Priority section in Chapter 7 HW Setup amp BIOS Setup for further information 4 Amenu will be displayed from which you should follow the on screen instructions Wh
39. reproduce music or voice E Open the DVD drive E Install remove or connect external devices including the following PC card SD card USB device external display i LINK devices optical digital devices E Please verify your disc after recording important data mM DVD R R RW disc cannot be written in VR format H Not support to output VCD and SVCD format 3 About Straight to Disc E Not support to record on DVD R R disc H Not support to record DVD VR format by HDV mM HDV support to burn DVD Video only Mm DVD VR format not support to add Menu 4 About recorded DVDs HM Some DVD ROM drives for personal computers or other DVD players may not be able to read DVD R R RW RAM discs E When playing your recorded disc on your computer please use InterVideo WinDVD software application E If you use an over used rewritable disc the full formatting might be locked Please use a brand new disc Media care This section provides tips on protecting data stored on your CD s DVD s and floppy diskettes Handle your media with care Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it CD DVDs 1 Store your CD s and DVD s in the containers they originally came in to protect them and keep them clean 2 Do not bend the CD s or DVD s User s Manual 4 20 Operating Basics 3 Do not write on apply a sticker to or otherwise mar the surface of the CD or
40. s Manual Glossary 6 Glossary execute To interpret and execute an instruction Extended Capability Port An industry standard that provides a data buffer switchable forward and reverse data transmission and run length encoding RLE support F fast infrared An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps file A collection of related information a file can contain data programs or both fingerprint sensor The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint firmware A set of instructions built into the hardware which controls and directs a microprocessor s activities floppy diskette A removable disk that stores magnetically encoded data floppy diskette drive FDD An electromechanical device that reads and writes to floppy diskettes Fn esse A TOSHIBA utility that lets you assign functions to hot keys folder An icon in Windows used to store documents or other folders format The process of readying a blank disk for its first use Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk function keys The keys labeled F1 through F12 that tell the computer to perform certain functions gigabyte GB A unit of data storage equal to 1024 megabytes See also megabyte graphics Drawings pictures or other images such as charts or grap
41. screwdriver to remove and fasten the screws J the use of an incorrect screwdriver can damage the screw heads Installing a memory module To install a memory module follow the steps as detailed below 1 Set the computer to Boot Mode and turn its power off make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer upside down and remove the battery pack refer to the Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 4 Loosen the two screws securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from being lost 1 Use a point size 0 Phillips screwdriver User s Manual 3 17 Hardware Utilities and Options 5 Slide your fingernail or a thin object under the cover and lift it off Memory module cover ZA Figure 3 5 Removing the memory module cover 6 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place Memory slot Figure 3 6 Seating the memory module E Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short
42. setting the detection level to 3 could result in frequent execution of TOSHIBA HDD Protection which will slow Hard Disk Drive reading and writing Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer When the TOSHIBA HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation will stop When the head is un parked the disk will begin to rotate again The 3D Viewer can be started from the icon in the task tray E This 3D object virtually represents the Computer s internal Hard Disk Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction E This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displ
43. subsequently set up your hard disk drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible to setup your computer When the sound mute feature has been activated by pressing the FN ESC key be sure to disable this to allow sounds to be heard before starting the restore process Please refer to Chapter 5 The Keyboard for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options pmi o When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 Amenu will be displayed from which you should follow the on screen instructions User s Manual 1 14 Getting Started Restoring the pre installed software from your created Recovery Discs 5 pmi o pi o For models that do not provide with optical disc drives an external optical disc drive is required to create the Recovery Discs An writable external optical disc drive that is sold separately and compatible to the computer is required to create the Recovery Discs It can be
44. surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed will be lower than the theoretical maximum speed The Intel Next Gen Wireless N adaptor is based on a draft release version of the IEEE 802 11n specification also known as Draft N which may not be compatible with or support all features e g security of certain Wi Fi equipment Copy Protections Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media Images 1o All images are simulated for purposes of illustration User s Manual H 4 TOSHIBA Glossary The terms in this glossary cover topics related to this manual Alternate naming is included for reference Abbreviations AC alternating current AGP accelerated graphics port ANSI American National Standards Institute APM advanced power manager ASCII American Standard Code for Information Interchange BIOS basic input output system CD ROM Compact Disc Read Only Memory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DMA direct memory access DOS disk operating system DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access M
45. that you do it slowly and at a constant speed If you find that this does not improve the authentication rate you should try to adjust the speed at which the finger is swiped E f there are any changes in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and if applicable the HDD Hard Disk Drive password pmi o User s Manual 4 7 Operating Basics How to Enable Fingerprint Pre OS Authentication Settings It is necessary to first enroll your fingerprint with the Fingerprint Application prior to enabling and configuring the Fingerprint Pre OS Authentication System You should check that your fingerprint is enrolled before configuring the settings please refer to the Manual for Fingerprint Registration Enrollment for further instructions 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt Fingerprint Application with Admin 2 UserAccountControl screen is displayed click the Allow button This setting can only be changed if the currently logged in user has administrator privileges 3 Swipe a registered finger on the fingerprint sensor 4 Click the Setting menu at the TrueSuiteAccessManager screen 5 Administrator Setting screen is displayed check the Enable Pre OS Fingerprint Authentication check box and then click OK 6 Click the Exit button at the TrueSuiteAccessManager screen
46. the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre installed on the computer TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Password Utility TOSHIBA Power Saver provides you with the features of more various power supply managements This utility controls the following computer button functions E TOSHIBA Assist E Back light On Off The starting application from the button can be changed This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer User s Manual 3 7 Hardware Utilities and Options Utilities and Applications TOSHIBA Flash Cards HW Setup TOSHIBA Accessibility The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications E Hot key function E TOSHIBA utility launcher functi
47. the key kilobyte KB A unit of data storage equal to 1024 bytes See also byte and megabyte L level 2 cache See cache Light Emitting Diode LED A semiconductor device that emits light when a current is applied Liquid Crystal Display LCD Liquid crystal sealed between two sheets of glass coated with transparent conducting material The viewing side coating is etched into character forming segments with leads that extend to the edge of the glass Applying a voltage between the glass sheets alters the brightness of the liquid crystal LSI Large Scale Integration 1 A technology that allows the inclusion of up to 100 000 simple logic gates on a single chip 2 An integrated circuit that uses large scale integration main board See motherboard megabyte MB A unit of data storage equal to 1024 kilobytes See also kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz menu A software interface that displays a list of options on the screen Also called a screen microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the computer mode A method of operation for example the Boot Mode Sleep Mode or the Hibernation Mode monitor A device that uses rows and columns of pixels to display alphanumeric characters or graphic images See also CR
48. time The following functions allow for increased battery operating time 1 Semi transparent LCD E BackLight On Off button please refer to the Special features section in Chapter 3 Hardware Utilities and Options H Multi field Driving BIOS Setup please refer to the BIOS Setup Program section in Chapter 7 HW Setup amp BIOS Setup ODD E Optical disc drive power on off function please refer to the Hot keys section in Chapter 5 The Keyboard Performance Battery Life Settings BIOS Setup please refer to the BIOS Setup Program section in Chapter 7 HW Setup amp BIOS Setup E Gfx Render Clock switching E Memory operating frequency switching LAN E Built in LAN Enable Disable function BIOS Setup please refer to the BIOS Setup Program section in Chapter 7 HW Setup amp BIOS Setup Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on E Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period E Hard disk drive power off period How often and for how long you use the hard disk drive and external disk c drives for example optical disc and floppy diskette drive How much charge the battery contained to begin with How you use optional devices such as a PC Cards to which the battery supplies power Whether you enable Sleep Mode wh
49. to oco power the computer and charge its internal DC IN 15V batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer External monitor This port allows you to connect an external O port monitor to the computer Universal Serial Bus One Universal Serial Bus port which complies to 4 USB 2 0 port 1 the USB 2 0 standard is provided on the left hand side of the computer The port with the icon 4 has USB Sleep and Charge function Universal Serial Bus One Universal Serial Bus port which complies to e gt USB 2 0 port 2 the USB 2 0 standard is provided on the left hand side of the computer WN Keep foreign metal objects such as screws staples and paper clips out of the USB connectors Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury oT Please note that it is not possible to confirm the operation of all functions of I all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly i LINK IEEE1394 This port allows you to connect an external A 5400 port device such as a digital video camera for high speed data transfer Cooling vents The cooling vents help keep the processor from overheating User s Manual 2 2 The Grand
50. to Chapter 6 Power and Power Up Modes for further information Problem Procedure AC adaptor doesn t Check the connections to make sure that the power the computer power cord adaptor is firmly connected to the DC IN indicator does computer and a working power outlet not glow blue 2 Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact your reseller dealer or service provider Battery If you suspect a problem with the battery you should check the status of the DC IN indicator as well as the Battery indicator Please refer to Chapter 6 Power and Power Up Modes for more information on these indicators together with general battery operation Problem Procedure Battery doesn t power The battery may be discharged connect the AC the computer adaptor to recharge the battery User s Manual 8 5 Troubleshooting Problem Procedure Battery doesn t charge If the battery is completely discharged it will not when the AC adaptor is begin charging immediately in these instances attached Battery you should wait a few minutes before trying again indicator does not glow If the battery still does not charge you should orange check that the power outlet the AC adaptor is connected to is supplying power
51. to and from memory and peripheral devices output The results of a computer operation Output commonly indicates data 1 printed on paper 2 displayed at a terminal or 3 stored on some magnetic media P parity 1 The symmetrical relationship between two parameter values integers both of which are either on or off odd or even 0 or 1 2 In serial communications an error detection bit that is added to a group of data bits making the sum of the bits even or odd Parity can be set to none odd or even password A unique string of characters used to identify a specific user The computer provides various levels of password protection such as user supervisor and eject pel The smallest area of the display that can be addressed by software Equal in size to a pixel or group of pixels See pixel peripheral component interconnect An industry standard 32 bit bus peripheral device An I O device that is external to the central processor and or main memory such as a printer or a mouse pixel A picture element The smallest dot that can be made on a display or printer Also called a pel User s Manual Glossary 10 Glossary plug and play A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer port The electrical connection through which the computer sends and receives data to and from devices or other com
52. turned off and the processor operation returned to its standard speed y If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost User s Manual 4 32 TOSHIBA Chapter 5 The Keyboard The computer s keyboard layouts are compatible with a 104 105 key enhanced keyboard by pressing some keys in combination all of the 104 105 key enhanced keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are six different types of keys specifically typewriter keys function keys soft keys Hot keys Windows special keys and the keypad overlay Typewriter keys i The typewriter keys produce the upper case and lower case letters numbers punctuation marks and special symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard E Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors E The lowercase el and the number 1 one together with the uppercase O oh and the 0 zero are not interchangeable on computers
53. use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions User s Manual 1 4 Getting Started 1 Connect the power cord to the AC adaptor Figure 1 2 Connecting the power cord to the AC adaptor 3 pin plug y Either a 2 pin or 3 pin adap
54. while the computer is accessing it as this may cause you to lose data E 7o write data to CD R RW media use the TOSHIBA Disc Creator feature that is installed on your computer E When the power of the optical disc drive is off the disc tray will not open even if the eject button is pushed Use the ODD to turn the power of the optical disc drive on Please refer to Chapter 5 Hot keys When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live power socket It is possible that if data is written while powered by the battery pack the write process may sometimes fail due to low battery power in these instances data loss may occur Important message Before you write or rewrite to any of the media supported by the DVD Super Multi Drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find that the DVD Super Multi drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive or media Legal Footnotes TOSHIBA does not bear responsibility for the following E Damage to any CD R CD RW DVD R DVD RW DVD R DVD RW or DVD RAM disc that may be caused by writing or rewriting with this product E Any change or loss of the recorded contents of CD R CD RW DVD R DVD RW DVD R DVD RW or DVD RAM media
55. with a CAT3 or higher cable User s Manual 4 27 Operating Basics Connecting the LAN cable To connect the LAN cable follow the steps as detailed below JN E Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up E Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur E Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to the computer and to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place LAN jack LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Figure 4 8 Connecting the LAN cable Disconnecting the LAN cable To disconnect the LAN cable follow the steps as detailed below 1 Pinch the lever on the connector in the computer s LAN jack and pull out the connector 2 Disconnect the cable from the LAN hub or router in the same manner Check with your LAN administrator and hardware or software vendor before disconnecting from the hub
56. within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK User s Manual 8 12 Troubleshooting Problem The reaction of Touch pad is either too sensitive or not sensitive enough USB mouse Problem On screen pointer does not respond to mouse operation Double clicking does not work Procedure Adjust the touch Sensitivity 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Advanced tab 3 Click the Advanced feature settings button 4 Advanced feature settings is displayed 5 Within the Pointer speed and tapping settings click Settings button 6 Detailed Touch Pad settings window is displayed 7 Move the slider bar to adjust the sensitivity in the Touch Sensitivity 8 Click OK button 9 Click the OK button on Advanced feature setting screen If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached In this instance you should initi
57. you to configure the read speed of the optical disc drive You can either configure Normal Mode which operates the drive at its maximum speed for quick data access or Quiet Mode which runs audio CDs at single speed and which can lessen operational noise It is ineffective with DVDs This section describes the Windows Mobility Center Mobility Center is a utility for accessing several mobile PC settings quickly in one window A default maximum of eight tiles are provided by the operating system and the additional two tiles are added to your Mobility Center E Lock Computer This can be used to lock your computer without turning it off This has the same function as the Lock button at the bottom of the right pane in the start menu E TOSHIBA Assist This can be used to open TOSHIBA Assist if it is already installed in your computer User s Manual 3 10 Hardware Utilities and Options Optional devices Optional devices can expand the computer s capabilities and its versatility This section describes the connection or installation of the following devices a To connect optional devices such as USB device or External monitor to F the computer be sure to check the shape and orientation of the connector before connecting Cards memory E PC Card E SD SDHC Card SD memory card and SDHC memory card E Additional memory module Peripheral devices E USB FDD Kit E External monitor E i LINK IEEE1394 B
58. 0 cece eee eee eee eee eee 8 1 Hardware and system checklist 000 cece eee eee eee 8 3 TOSHIBA SUPPOMt e000 ee dee E sameeren 4 8 21 Specifications Physical Dimensions 00 00 cece eee eee eee A 1 Environmental Requirements 00 00 e eee eee eee A 1 Display Controller and Video mode Display controller 0 0 0c eee eee B 1 Video mode 1 eect eee B 1 Wireless LAN Card Specifications 0c cece ee eee eee C 1 Radio Characteristics 0 ccc cece eee eee eee C 2 Supported Frequency Sub bands 00e cece eee eee C 3 Intel Matrix Storage Manager Manually Setting up Windows Windows Vista D 1 Manually Setting up Windows Manually Windows XP D 2 How to install Intel Matrix Storage Manager on Windows XP or Windows Vista 0 cece eee eee D 3 Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health E 3 Regulatory statementS 00 c eee eee eee eee E 3 Using Bluetooth Adaptor from TOSHIBA equipment in Japan E 6 AC Power Cord and Connectors Certification agencies 0 cece eee F 1 TOSHIBA Anti theft Protection Timer Legal Footnotes Non applicable IcOnS 2 0 0 00 cee H 1 CPU 2 cic ep hese ete aE mia aa erate bea aE A oe H 1 Memory Main System 3 0000 e eee eee eee eee H 3 Battery Life 4 oi ica ie ted kee dale ee eae ace H 3 Hard Disk Drive HDD Capacity 5
59. 2 AS DENANHO OVE Italy IMQ CEBEC The Netherlands KEMA DEMKO Norway NEMKO User s Manual F 1 AC Power Cord and Connectors Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HO5VVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HO5VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part Il The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada CSA approved User s Manual F 2 TOSHIBA Appendix G TOSHIBA Anti theft Protection Timer This feature allows you to set up a timer activated BIOS password that will prevent unauthorised system access in the event of theft When the time limit is exceeded you are required to provide the Password or fingerprint authentication for the BIOS and Hard Disk Drive to gain access to the system To set permissions and limits for the TOSHIBA Anti theft Protection Timer please use the TOSHIBA Password Utility The setting
60. 4 speed maximum DVD RAM write 3 speed maximum CD read 24 speed maximum CD R write 16 speed maximum CD RW write 16 speed maximum Ultra speed media User s Manual 2 13 The Grand Tour AC adaptor i The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost all country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer To recharge the battery simply connect the AC adaptor to a power source and to the computer Please refer to Chapter 6 Power and Power Up Modes for further information Figure 2 10 The AC adaptor 3 pin plug E Depending on the model in question either a 2 pin or 3 pin adaptor power lead will be bundled with the computer E Do not use a 3 pin to 2 pin conversion plug E The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer pos
61. BA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration of the computer easier TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks To access this utility click Start gt All Programs gt TOSHIBA gt Networking gt ConfigFree User s Manual 3 9 Hardware Utilities and Options TOSHIBA Disc Creator TOSHIBA DVD RAM Utility CD DVD Drive Acoustic Silencer Windows Mobility Center You can create CD s and DVD s in a number of formats including audio CD s that can be played on a standard CD player and data CD s DVD s which can store copies of the files and folders on your computer s hard disk drive This software can be used on models with a DVD Super Multi drive To start this utility click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt Disc Creator This utility has the function of Physical Format and Write Protect to DVD RAM This utility is contained the setup module of TOSHIBA Disc Creator To start this utility click Start gt All Programs gt TOSHIBA gt CD amp DVD Applications gt DVD RAM Utility This utility allows
62. Battery Wake up are Enabled Auto Power On is also Enabled Alarm Time Wake up on LAN on Battery and Critical Battery Wake up can be configured under OPTIONS Enabled Either Alarm Time Wake up on LAN or Critical Battery Wake up is set to Enabled Default Disabled Alarm Time Wake up on LAN and Critical Battery Wake up are Disabled on Battery The setting is available when the Wake up on LAN is Enabled Enabled Enables Wake up on LAN function when operating from the battery Disabled Disables Wake up on LAN function when operating from the battery Default Critical Battery Wake up Configures what action is taken when the remaining battery power is close to running out while the system is in Sleep Mode This setting is only available when the Critical battery action in Windows is set to Hibernate Default To access it Start gt Control Panel gt System and Maintenance gt Power Options gt Edit Plan Settings gt Change advanced power settings gt Battery The operation of this function is dependent upon battery status Enabled When the remaining battery power is about to run out while the system is in Sleep Mode the system is automatically woken up and then switched to Hibernation Mode Default Disabled No action is taken even if the remaining battery power is about to run out while the system is in Sleep Mode User s Manual 7 11 HW Setup amp BIOS Setup LCD Display Stretch Sel
63. Boot Priority Options This tab allows you to select the priority for booting the computer the following settings are available FDD gt HDD gt CD The computer looks for bootable files on devices ROM gt LAN in the following order 1 floppy diskette drive 2 hard disk drive 3 CD ROM 4 LAN HDD gt FDD gt CD The computer looks for bootable files on devices ROM gt LAN in the following order 1 hard disk drive 2 floppy diskette drive 3 CD ROM 4 LAN FDD gt CD ROM The computer looks for bootable files on devices LAN gt HDD in the following order 1 floppy diskette drive 2 CD ROM 3 LAN 4 hard disk drive l Vv HDD gt CD ROM gt The computer looks for bootable files on devices LAN gt FDD in the following order 1 hard disk drive 2 CD ROM 3 LAN 4 floppy diskette drive CD ROM gt LAN gt The computer looks for bootable files on devices FDD gt HDD in the following order 1 CD ROM 2 LAN 3 floppy diskette drive 4 hard disk drive CD ROM gt LAN gt The computer looks for bootable files on devices HDD gt FDD in the following order 1 CD ROM 2 LAN 3 hard disk drive 4 floppy diskette drive You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting U Selects the USB floppy diskette drive N Selects the network 1 Selects the built in hard disk dri
64. Chapter 4 Operating Basics The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on screen pointer A built in microphone allows you to import and record sounds for your application please refer to the Sound System section in Chapter 4 Operating Basics for more information The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys ag and Keys The keyboard is compatible with the IBM enhanced keyboard Refer to Chapter 5 The Keyboard for details The internal monaural speaker emits sound generated by your software as well as audio alarms generated by the system Press this button to turn the computer s power on and off Press this button to launch the program automatically When power off Sleep Mode and Hibernation Mode press this button to start the computer and launch the program User s Manual 2 8 The Grand Tour i Back light On Off button Fingerprint Sensor LCD Sensor switch Press this button to turn on or off the back light of the display screen If you turn off the back light outdoors in a good weather you can use the computer for a longer period This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to Chapter 4 Using the Fingerprint Sensor This switch senses when the display panel is eith
65. Clock Problem The following message is Displayed on the screen RTC battery is low or CMOS checksum is inconsistent Press F1 key to set Date Time Password Problem Cannot enter password Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to Chapter 5 The Keyboard for further information Problem Some letter keys produce numbers Output to screen is garbled Procedure The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup application by using the following steps 1 Press the F1 key the BIOS setup application will load 2 Set the date in the System Date field Set the time in the System Time field 4 Press the END key a confirmation message will be displayed 5 Press the Y key the BIOS setup application will end and the computer will restart w Procedure Please refer to the TOSHIBA Password Utility section in Chapter 6 Power and Power Up Modes for further information Procedure Check that the numeric keypad overlay is not activated press the FN F11 hot key and try typing again Please refer to your software s documentation to ensure that its is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact your reseller dealer or service pro
66. D RW media E Do not use the Disc Backup function of TOSHIBA Disc Creator in order to copy DVD Video or DVD ROM material that has copyright protection Mm DVD RAM discs cannot be backed up using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up CD ROM CD R or CD RW media to DVD R or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator HM You cannot back up CD ROM CD R or CD RW media to DVD R or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator E You cannot back up DVD ROM DVD Video DVD R DVD RW DVD R or DVD RW to CD R or CD RW media using the Disc Backup function of TOSHIBA Disc Creator H TOSHIBA Disc Creator cannot record in packet format E You might not be able to use the Disc Backup function of TOSHIBA Disc Creator to back up a DVD R DVD RW DVD R or DVD RW disc that was made with other software on a different optical media recorder E If you add data to a DVD R or DVD R disc that you have already recorded to you might not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system HM TOSHIBA Disc Creator does not support re
67. DVD that contains the data 4 Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading data 5 Do not expose the CD or DVD to direct sunlight extreme heat or cold 6 Do not place heavy objects on your CD s or DVD s 7 If your CD s or DVD s become dusty or dirty wipe them with a clean dry cloth from the center hole outwards do not wipe in a circular direction If necessary you can use a cloth that has been lightly dampened in water or a neutral cleaner but you must not use benzine thinner or any similar cleaning solution Floppy diskettes J The USB floppy diskette drive is available only as an option 1 11 Store your floppy diskettes in the container they came in to protect them and keep them clean If a floppy diskette becomes dirty clean it with a soft lightly dampened cloth do not use cleaning fluid Never open the shutter or touch the magnetic surface of your floppy diskette doing this could permanently damage it and lose data Always handle floppy diskettes with care to prevent the loss of stored data Always apply the floppy diskette label in the correct location and never apply a new label on top of an existing one in this instance the label could come loose and damage the floppy diskette drive Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a s
68. Fingerprint Single Swipe Sign On Feature General This is a feature that allows the user to complete the authentication for both the User BIOS Password and if applicable the HDD Hard Disk Drive Password and logging onto Windows using only one fingerprint authentication when booting up It is necessary to register the User BIOS Password and Windows Logon Password before using the Fingerprint Pre OS Authentication and this Fingerprint Single Swipe Sign On Feature Please use the TOSHIBA Password Utility to register your User BIOS Password If Windows Logon is not the default for your system see Manual to register your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD Hard Disk Drive Password and the Windows Logon Password How to Enable Fingerprint Single Swipe Sign On Feature It is necessary to first enroll your fingerprint with the Fingerprint application prior to enabling and configuring the Fingerprint Single Swipe Sign On feature You should check that your fingerprint is enrolled before configuring the settings please refer to the Manual for Fingerprint Registration Enrollment for further instructions 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt Fingerprint Application with Admin 2 UserAccountControl screen is displayed click the Allow button This setting can only be changed if the curre
69. GB H 160 0 billion bytes 149 05 GB Please note that part of the hard disk drive s overall capacity is reserved as administration space Legal Footnote Hard Disk Drive HDD Capacity 5 For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appendix H or click the 5 above Optical disc drive Drive The following optical disc drive is pre installed in this computer Some models are equipped with an optical disc drive m DVD Super Multi drive 2 6GB and 5 2GB DVD RAM media cannot be read from or written to Display The computer s internal display panel supports high resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability Display panel 12 1 TFT LCD screen 16 million colors with a resolution of 1280 horizontal x 800 vertical pixels WXGA Legal Footnote LCD 6 For more information regarding the LCD please refer to the Legal Footnotes section in Appendix H or click the 6 above User s Manual 3 3 Hardware Utilities and Options Graphics controller The graphics controller maximizes display performance Refer to Display Controller and Video mode section in Appendix B for more information Legal Footnote Graphics Processor Unit GPU 7 For more information regarding the Graphics Processor Unit GPU please refer to the Legal Footnotes section in Appendix H or click the 7 above S
70. HIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA PC product support on Web site http www toshiba europe com computers tni bluetooth htm in Europe or http www pc support global toshiba com in the United States for more information E Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please contact TOSHIBA PC product support on web site http www toshiba europe com computers tni bluetooth htm in Europe or http www pc support global toshiba com in the United States for more information User s Manual E 2 Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by devices with Bluetooth wireless technology however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones
71. N off Monitoring of power condition As shown in the below table the Battery DC IN and Power indicators on the system indicator alert you to the computer s operating capability and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing orange Orange Blue No light The battery charge is low the AC adaptor must be connected in order to recharge the battery Indicates the AC adaptor is connected and the battery is charging Indicates the AC adaptor is connected and the battery is fully charged Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range charging will resume this process will occur regardless of whether the computer s power is on or off User s Manual 6 2 Power and Power Up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected the following indicator conditions should be noted Blue Flashing orange No light Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted Blue Blinking orange No light Indicates the AC adaptor
72. OSHIBA HW Setup utility to Enabled If you are still unable to resolve the problem contact your reseller dealer or service provider Additional memory module Please also refer to Chapter 3 Hardware Utilities and Options for further information on installing and removing memory modules Problem If you install a memory module that is not compatible with the computer the Power indicator will flash on for 0 5 seconds off for 0 5 seconds in the following way If there is an error repeatedly flashes orange twice then blue once Procedure In the event of Power indicator flashes when the computer is turned on you should initially ensure that the installed memory module s are compatible with the computer If you determine that an incompatible module has been installed you should follow the steps as detailed below 1 Turn off the computer 2 Disconnect the AC adaptor and all peripheral devices Remove the battery pack Remove the incompatible memory module 5 Install the battery and or connect the AC adaptor 6 Turn on the computer A 9 User s Manual 8 15 Troubleshooting Problem If you install a memory module which is larger than the maximum capacity of the computer the Power indicator will flash on for 0 5 seconds off for 0 5 seconds in the following way If there is an error repeatedly flashes orange three times then blue three times Sound system In add
73. PU Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions E use of certain external peripheral products E use if battery power instead of AC power E use of certain multimedia computer generated graphics or video applications E use of standard telephone lines or low speed network connections E use of complex modeling software such as high end computer aided design applications E use of several applications or functionalities simultaneously E use of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level User s Manual H 1 Legal Footnotes E use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or gt 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the Toshiba website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under some conditions
74. RT G R500 User s Manual This manual Discs E Windows Anytime Upgrade DVD Is included with some models User s Manual 1 2 Getting Started Getting Started 1 E All users should be sure to read the section Starting up for the first time E Besure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer Creating Optical Recovery Discs Restoring the pre installed software from the Recovery hard disk drive Restoring the pre installed software from your created Recovery Discs Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in dat
75. Requirements Conditions Operating Non operating Thermal Gradient Wet bulb temperature Conditions Operating Non operating Ambient temperature Relative humidity 5 C 41 F to 35 C 95 F 20 to 80 20 C 4 F to 65 C 149 F 10 to 90 20 C per hour maximum 26 C maximum Altitude from sea level 60 to 3 000 meters 60 to 10 000 meters maximum User s Manual A 1 Specifications Power Requirements AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 15V DC 3 0 4 0 amperes different for each model User s Manual A 2 TOSHIBA Appendix B Display Controller and Video mode Display controller it The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off Due to the display panel s increased resolution lines may appear broken in when displaying images in full screen text mode The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software written for a given video mode will run on any computer that supports that mode Video mode Video mode settings are configured via the Display Properties dialog To open the Display Properties dialog click Start gt Control Panel gt Appearance and Personalization gt Personalization gt Display
76. Settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly You could also disable Windows Aero to help correct this situation User s Manual B 1 TOSHIBA Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running with a minimum of parameters Card Specifications Form Factor PCI Express Mini Card Compatibility E IEEE 802 11 Standard for Wireless LANS E Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating E Microsoft Windows Networking System Media Access BH CSMA CA Collision Avoidance with Acknowledgment ACK Protocol User s Manual C 1 Wireless LAN Radio Characteristics it Radio Characteristics of Wireless LAN Cards may vary according to H Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Refer to t
77. T motherboard A name sometimes used to refer to the main printed circuit board in processing equipment It usually contains integrated circuits that perform the processor s basic functions and provides connectors for adding other boards that perform special functions Sometimes called a main board MP3 An audio compression standard that enables high quality transmission and real time playback of sound files User s Manual Glossary 9 Glossary N non system disk A formatted floppy diskette you can use to store programs and data but you cannot use to start the computer See system disk nonvolatile memory Memory usually read only ROM that is capable of permanently storing information Turning the computer s power off does not alter data stored in nonvolatile memory numeric keypad overlay A feature that allows you to use certain keys on the keyboard to perform numeric entry or to control cursor and page movement O OCR Optical Character Recognition reader A technique or device that uses laser or visible light to identify characters and input them into a storage device online state A functional state of a peripheral device when it is ready to receive or transmit data operating system A group of programs that controls the basic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input output of data
78. TOSHIBA User s Manual PORTEGE R500 TOSHIBA Table Chapter 1 Chapter 2 User s Manual of Contents Copyright ca 2c ceciedccrecedaatteatbed ted Satie tees ee eaeaen v DiSClAIMO R hscecew cs anaana a a a a ee v THAGOMANKS amp ni Seite wiawew aneren ie a ae ne ee v FCC information eis esnin nani a a Ee aE vi EU Declaration of Conformity 2000 eee eee eee vii VCCI Class B Information 00 cece eee ees vii Following information is only for EU member states vii Preface CONVENTIONS iii cde ee ee bee ace eto wa oe ee ee viii General Precautions Creating a computer friendly environment 5 xi Stress INUY i eee ee cetera eet tee eegenne toe nee ea dene e xi Heat injury sii cid necae erase tenes eee ee rane ween ee at eas xii Pressure or impact damage 200 cece eee eee eee xii PC Card overheating 00 0 cece eee eee eee eee xii Mobile phones 0 06 c cic ee ie ee eed ene ie eee dae a xii Instruction Manual for Safety and Comfort 0 00e ee eee xii Getting Started Equipment checklist 00 cece cee eee eee eee e ee eees 1 1 Getting Started 22 02 c eee ee eens cee ee eee ee eee 1 3 System Recovery Options 0 eee ee eee eee eee 1 12 System Recovery 0 cece cece eee eee eee eee eee 1 13 The Grand Tour Front with the display closed ccc eee eee eens 2 1 Let Sld si icctncaadrne ian hacia alee ad qatie ana saan ei
79. Three elements one red one green and blue RGB that make up a pixel on the color LCD The computer sets subpixels independently each may emit a different degree of brightness See also pixel synchronous Having a constant time interval between successive bits characters or events system disk A disk that has been formatted with an operating system For MS DOS the operating system is contained in two hidden files and the COMMAND COM file You can boot a computer using a system disk Also called an operating system disk T terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology with thin film transistor TFT to drive each cell Touch Pad A pointing device integrated into the TOSHIBA computer palm rest TTL Transistor transistor logic A logic circuit design that uses switching transistors for gates and storage U Universal Serial Bus This serial interface lets you communicate with several devices connected in a chain to a single port on the computer V VGA Video Graphics Array is an industry standard video adaptor that lets you run any popular software User s Manual Glossary 12 Glossary volatile memory Random access memory RAM that stores information as long as power is supplied to the computer W warm start Restarting or
80. Tour Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Microphone jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input Headphone jack A 3 5 mm mini headphone jack enables connection of stereo headphones Volume control dial Use this dial to adjust the volume of the internal monaural speaker and optional external stereo headphones if connected Move the Volume control dial to the right to decrease the volume and to the left to increase Right side the volume The following figure shows the computer s right side Wireless LAN jack SD Card slot PC Card slot communication switch Jac Universal Serial Bus Optical disc drive PC Card eject button USB 2 0 port Security lock slot Figure 2 3 The right side of the computer Sz SD Card slot This slot can accommodate a single SD SDHC Card in order to transfer data from devices such as digital cameras onto your computer Keep foreign metal objects such as screws staples and paper clips out of the SD Card slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury
81. User s Manual 4 28 Operating Basics Computer Handling This section explains computer handling and maintenance Cleaning the computer A To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it E Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage E Clean the plastics of the computer using a slightly water dampened cloth E You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble free operation E Before moving the computer it is recommended that you change the setting associated with the Hard Disk Drive Protection feature Please refer to the section Using the Hard Disk Drive HDD Protection in this chapter for further information Make sure all disk disc activity has ended before moving the computer
82. a wake up signal from the LAN Do not install or remove a memory module while Wake up on LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention time will be shorter than the times listed in this manual when this function is enabled Refer to the section in chapter 6 Retaining data with power off Enabled Enables Wake up on LAN Disabled Disables Wake up on LAN Default User s Manual 7 6 HW Setup amp BIOS Setup Built in LAN This feature enables or disables the Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions Device Config Device Configuration This option allows you to set how the computer s hardware devices will be configured All Devices The computer s BIOS will setup and configure all devices Setup by OS The operating system will setup and configure all of the devices that it can control default USB USB KB Mouse Legacy Emulation You can use this option to enable or disable USB keyboard mouse legacy emulation so that even if your operating system does not support USB
83. a loss E Before you install a device or application save any data in memory to the hard disk drive or other storage media Failure to do so may result in the loss of data pmi o User s Manual 1 3 Getting Started Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz For details on using the AC adaptor to charge the battery pack refer to Chapter 6 Power and Power Up Modes Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of
84. able the HDD Hard Disk Drive Password when booting up the computer Pre OS Authentication E Single Swipe Sign On feature User s Manual 3 8 Hardware Utilities and Options pio pmi o pio DVD Video Player The DVD Video Player is used to play DVD Video It has an on screen interface and functions Click Start gt All Programs gt InterVideo WinDVD gt InterVideo WinDVD for TOSHIBA Frame dropping audio skipping or out of synch audio and video may occur during playback of some DVD Video titles Make sure to connect the computer s AC adaptor when playing a DVD Video Power saving features may interfere with smooth playback Bluetooth Stack for This software enables communication between Windows by Toshiba the computer and external Bluetooth devices such as printers and mobile phones Bluetooth functions cannot be used in models that do not have a Bluetooth module installed TOSHIBA SD The TOSHIBA SD Memory Boot Utility allows Memory Boot Utility you to create a bootable SD memory card to start the system You can boot TOSHIBA SD Memory Boot Utility from the menu bar as follows Click Start gt All Programs gt TOSHIBA gt Utilities gt SD Memory Boot Utility SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities TOSHIBA SD This utility allows you to format an SD SDHC Memory Card Format memory card by the SD standard format TOSHIBA Assist TOSHI
85. ally try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK User s Manual 8 13 Troubleshooting Problem The mouse pointer moves too fast or too slow The mouse pointer moves erratically Fingerprint Sensor Problem Reading of the fingerprint was not successful The fingerprint cannot be read due to injuries to the finger Procedure In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure In this instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor in Chapter 4 Operating Basics for further information Alternat
86. amage that might arise out of the use of this fingerprint recognition software or utility Points to note about the Fingerprint Utility software i You are able to backup saved fingerprint data and information within the by using the Import or Export User Data facility under the fingerprint management software However please be aware that any encrypted files cannot be backup within File protection using this function in these instances it is recommended that you backup these files to external media using standard file copy processes The Encrypting File System EFS is a Windows Vista feature If a file is encrypted using EFS it cannot be encrypted further using the fingerprint authentication function Windows Logon via Fingerprint Authentication If required you are also able to use fingerprint authentication in place of the usual Windows logon process using your username and password This method is especially useful where there are many users using the same computer as it removes the need for actual user selection when the system is started User s Manual 4 6 Operating Basics Fingerprint Authentication Procedure 1 Start up the computer 2 Atthe Windows Welcome screen choose any of the enrolled fingers and swipe the fingerprint on the sensor if the authentication process is successful the user will automatically be logged in to Windows If the fingerprint authentication process fails you will need t
87. ards the channel configuration is managed as follows For wireless clients that operate in a Wireless LAN Infrastructure the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required For Wireless LAN cards installed in wireless clients that operating in a peer to peer mode the card will use the default channel 10 User s Manual C 3 Wireless LAN E Ina Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device Wireless IEEE 802 11 Channels Sets Revision A and N Draft Ver 1 0 Frequency Range Channel ID 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 5150 5850 MHz 5180 5200 5220 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 5765 5785 5805 5825 User s Manual C 4 TOSHIBA Appendix D Intel Matrix Storage Manager If you are installing the operating system on a computer system which is configured for AHCI mode you must pre install the Intel Matrix Storage Manager driver using the F6 installation method described in the Manually Setting up Windows W
88. are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Start gt Control Panel gt System and Maintenance gt Power Options TOSHIBA Assist button Back light On Off button Hot keys Display automatic power off HDD automatic power off System automatic Sleep Hibernation Mode Press this button to launch the program automatically When power off Sleep Mode and Hibernation Mode press this button to start the computer and launch the program Press this button to turn on or off the back light of the display screen If you turn off the back light outdoors in a good weather you can use the computer for a longer period Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options This feature automatically shuts down the system into either Sleep Mode or Hibe
89. as portable device as defined in Section 2 1093 of FCC rules when the LCD screen is rotated 180 degree and covered the keyboard area In addition Bluetooth has been tested with Wireless LAN transceiver for co location requirements This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca rpb Taiwan Article 12 Without permission granted by the DGT or NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices User s Manual E 5 Bluetooth wireless technology Interoperability Using Bluetooth Adapto
90. as they are on a typewriter E The CAPS LOCK function key locks only the alphabetic characters into upper case while the Shift Lock function on a typewriter places all keys in the shifted position E The SHIFT keys the Tab key and the BACK SPACE key perform the same function as their typewriter counterparts but also have special computer functions Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps User s Manual 5 1 The Keyboard Function keys F1 F12 The function keys not to be confused with the special FN key are the twelve keys at the top of your keyboard these keys function differently from other keys ESC F1 F2 F3 Fh F5 F6 FT FB F9 F10 Fi Fiz El a e 300 gt 95 _ 20 v ax w ae Be Ge ca F1 through F12 are called function keys because they execute programmed functions when pressed and when used in combination with the FN key those keys marked with icons also execute specific functions on the computer Please refer to the section Soft keys FN key combinations in this chapter for further information taking care to note that the function executed by individual keys will depend on the software you are using Soft keys FN key combinations i The FN function is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Plea
91. ate the computer at its full power settings do not use any power saving features Do not write information while virus checking software is running instead wait for it to finish then disable the virus protection applications including any software that checks files automatically in the background Do not use any hard disk utilities including those that are intended to enhance hard disk drive access speeds as they may cause unstable operation and damage data CD RW Ultra Speed media should not be used as data may be lost or damaged You should always write from the computer s hard disk drive onto the CD DVD do not try to write from shared devices such as a server or any other network device Writing with software other than TOSHIBA Disc Creator and Ulead DVD MovieFactory has not been confirmed therefore operation with other software applications cannot be guaranteed When writing or rewriting Please observe the following points while you write or rewrite data to CD R CD RW DVD R DVD RW DVD R DVD RW or DVD RAM media Always copy data from the hard disk drive to the optical media do not use the cut and paste function as the original data will be lost if there is a write error Do not perform any of the following actions E Change users in the Windows Vista operating system E Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel
92. ayed E ntensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer User s Manual 4 31 Operating Basics Details To open the Details window click the Setup Detail button in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active oT This function does not work when the computer is starting in Sleep Mode L in Hibernation Mode in transition to Hibernation Mode recovering from Hibernation Mode or powered off Be sure to not subject the computer to vibration or impact while the function is disabled Heat dispersal To protect against overheating the processor is equipped an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan these functions are controlled within the Power Options When the processor s temperature falls to a normal range the fan will be
93. bers and other symbols such as punctuation marks or mathematical symbols alternating current AC Electric current that reverses its direction of flow at regular intervals analog signal A signal whose characteristics such as amplitude and frequency vary in proportion to are an analog of the value to be transmitted Voice communications are analog signals ANSI American National Standards Institute An organization established to adopt and define standards for a variety of technical disciplines For example ANSI defined the ASCII standard and other information processing requirements antistatic A material used to prevent the buildup of static electricity User s Manual Glossary 2 Glossary application A group of programs that together are used for a specific task such as accounting financial planning spreadsheets word processing and games ASCII American Standard Code for Information Interchange ASCII code is a set of 256 binary codes that represent the most commonly used letters numbers and symbols async Short for asynchronous asynchronous Lacking regular time relationship As applied to computer communications asynchronous refers to the method of transmitting data that does not require a steady stream of bits to be transmitted at regular time intervals backup A duplicate copy of files kept as a spare in case the original is destroyed batch file A file that can be executed from the system prom
94. blem The following message appears when executing Recovery Disc Creator The Recovery Disc Creator can not be launched because there is no recovery partition Procedure Check to ensure the computer s Wireless Communication Switch is set to on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media When there is no recovery partition the Recovery Disc Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition Simply follow the instructions in Restoring the pre installed software from your created Recovery Discs section in Chapter1 Getting Started You will be directed to select Restore Original Factory Image from the drop down menu If you have not created Recovery Media please contact TOSHIBA support for assistance User s Manual 8 19 Troubleshooting Disposing of the computer and the computer s batteries Disca
95. circuit which can cause computer damage and fire possibly resulting in serious injury E Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems F Align the grooves along the edges of the memory module with the locking l tabs on the connector and insert the module into the connector firmly if you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger Please also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in User s Manual 3 18 Hardware Utilities and Options 7 Seat the memory module cover in place and secure it with two screws 1 Take care to ensure that the memory module cover is firmly closed 8 9 Memory module cover Screws Figure 3 7 Seating the memory module cover Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required Turn your computer over 10 Turn the computer on and make sure the added memory is recognized to confirmed it Start gt Control Panel gt System and Maintenance gt System icon Removing a memory module To remove the memory module follow the steps as detailed below 1 Set the computer to Boot Mode and turn its power off make sure the Power indicator is off refer to the Turning off the power sec
96. computer this option allows you to set the priority associated with hard disk drive detection the first hard disk drive detected that has a valid boot command on it will be the device from which the computer will start Built in HDD gt This option sets the priority as the built in hard USB disk drive followed by a USB memory device Default USB gt Built in This option sets the priority as a USB memory HDD device followed by the built in hard disk drive E faboot command is not found on the first detected hard disk drive the system will not boot from next hard disk drive in the list instead it will search for the next device in the Boot Priority list and startup from this as appropriate E Please be aware that some modules may not be displayed User s Manual 7 4 HW Setup amp BIOS Setup USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device HDD Sets the USB memory to be the equivalent of a hard disk drive default With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a floppy diskette drive With this setting the USB memory device can be used to start the computer as though it were a floppy diskette based on the floppy dis
97. computer completely or put the computer into Hibernation Mode instead of allowing it to go into Sleep Mode and turn off any wireless communication switches or devices while in Sleep Mode the computer operating system may reactivate itself to run pre programmed tasks or to preserve unsaved data and might interfere with aviation or other systems possibly causing serious injury E Before entering Sleep Mode be sure to save your data E Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged E Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost User s Manual 1 8 Getting Started pmi o pmi o When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options To restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the HW Setup utility If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode
98. cording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility User s Manual 4 17 Operating Basics When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD RW DVD R or DVD RW media if this is not the case then the source disc might not be backed up correctly When you back up a DVD R DVD RW DVD R or DVD RW disc be sure to use the same type of disc You cannot partially delete any data written to a CD RW DVD RW or DVD RW disc Data Verification To verify that data has been written or rewritten correctly to a data CD DVD you should follow the steps below before you begin the write rewrite process i 2 3 4 Display the setting dialog box by one of the following two steps E Click the Recording settings button A for writing on the main toolbar in the Data Disc mode E Select Settings for Each Mode gt Data Disc in the Settings menu Mark the Verify written data check box Select File Open or Full Compare mode Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information When Using Ulead DVD MovieFactory for TOSHIBA How to make a DVD Video Simplified steps for making a DVD Video from video data captured from a DV Camcorder 1 a Click Start gt All Programs gt DVD MovieFactory for TOSHIBA gt Ulead DVD MovieFacto
99. cts such as screws staples and paper clips out of the PC Card slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Universal Serial Bus One Universal Serial Bus port is on the right side USB 2 0 port Refer to Left side section for details LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Chapter 4 Operating Basics for details User s Manual 2 4 The Grand Tour could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or malfunction WN E Do not connect any cable other than a LAN cable to the LAN jack It E MOC Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back The following figure shows the computer s back Battery pack Figure 2 4 The back of the computer Battery pack The battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 6 Power and Power Up Modes User s Manual 2 5 The Grand Tour Underside The fo
100. ded or turn off the computer before you MH Connect disconnect an i LINK device to from the computer HM Connect disconnect an i LINK device to from another i LINK device that is connected to the computer User s Manual 3 23 Hardware Utilities and Options i Connecting 1 Make sure the connectors are properly aligned and plug the i LINK IEEE1394 cable into the computer i LINK IEEE1394 port i LINK IEEE1394 connector Figure 3 12 Connecting the i LINK IEEE1394 cable into the computer 2 Plug the other end of the cable into the device Note the following when you use i LINK E You may need to install drivers for your i LINK devices E Notalli LINK devices have been tested Therefore compatibility with all i LINK devices cannot be guaranteed HM Some devices might not support sleep or automatic off functions E Do not connect or disconnect an i LINK device while it is using an application or when the computer is automatically shutting it down to save power Data might be destroyed Disconnecting 1 Open the Safely Remove Hardware icon on the Task Bar 2 Point to i LINK IEEE1394 device and click 3 Disconnect the cable from the computer then from the i LINK device Refer also to the documentation that came with your i LINK device TOSHIBA Slim Port Replicator Il A In addition to the ports available on the computer the TOSHIBA Slim Port Replicator Il The TOSHIBA Slim Port Replicator Il
101. diskette and connects to one of the computer s USB ports USB connector Disk In Use Indicator Floppy diskette slot Eject button Figure 3 10 The USB floppy diskette drive Connecting the USB floppy diskette drive To connect the drive plug the floppy diskette drive s USB connector into a computer s USB port mM Make sure the connector is properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins USB connector USB port Figure 3 11 Connecting the USB floppy diskette drive g If you connect the USB floppy diskette drive after the computer has already I been turned on it will take about ten seconds for it to be recognized by the computer Do not attempt to disconnect and reconnect the drive before this period has elapsed User s Manual 3 22 Hardware Utilities and Options Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive you can follow the procedures below in order to disconnect it 1 Wait for the Disk In Use Indicator light to go out to make sure all floppy diskette activity has stopped If you disconnect the USB floppy diskette drive or turn off the power while the computer is accessing the drive you may lose data or damage the floppy diskette or the drive 2 Click the Safely Remove Hardware icon on the Windows Task Bar 3 Click the USB floppy diskette drive device that you want to remove
102. diskette drive 8 10 USB mouse 8 13 Wireless LAN 8 18 Processor 3 1 R Recovery Discs 1 15 problems 8 19 Recovery hard disk drive 1 14 Restarting the computer 1 11 S SD Card indicator 2 10 SD SDHC Card 3 13 formatting 3 15 inserting 3 14 problems 8 11 removing 3 14 Security lock 3 25 location 2 3 Sleep Mode setting 1 8 System automatic 3 5 Soft keys enhanced keyboard 5 2 ENTER 5 3 ScrLock 5 3 Sound system headphone jack 2 3 microphone 2 8 microphone jack 2 3 problems 8 16 speaker 2 8 volume control dial 2 3 Index 3 PORTEGE R500 T TOSHIBA Assist 3 9 TOSHIBA Assist button 3 5 TOSHIBA ConfigFree 3 9 TOSHIBA Disc Creator 3 10 4 17 TOSHIBA DVD RAM Utility 3 10 TOSHIBA HDD Protection 3 6 TOSHIBA PC Diagnostic Tool 3 7 TOSHIBA SD Memory Boot Utility 3 9 TOSHIBA SD Memory Card Format 3 9 TOSHIBA Slim Port Replicator II 3 26 TOSHIBA Value Added Package 3 7 TOSHIBA Zooming Utility 3 7 U USB device problems 8 15 USB FDD Kit 3 22 USB floppy diskette drive problems 8 10 V Video RAM 3 2 Volume control dial 2 3 W Windows Mobility Center 3 10 Wireless communication 4 24 indicator 2 10 4 27 Wireless communication switch 2 4 4 26 Wireless LAN 3 4 4 24 problems 8 18 User s Manual Index 4
103. dly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from E Dust moisture and direct sunlight E Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones E Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity E Liquids and corrosive chemicals Stress injury Carefully read the Instruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use Instruction Manual for Safety and Comfort also includes information on work space design posture and lighting that can help reduce physical stress User s Manual xi PORTEGE R500 Heat injury E Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap o
104. e 2 Duo processors visit http www intel com core2duo See 64 Bit Computing Legal Footnote if applicable User s Manual H 2 Legal Footnotes Memory Main System s Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors For computer s configured with 4 GB of system memory the full system memory space for computing activities will be considerably less and will vary by model and system configuration Battery Life 4 Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that
105. e is completed Wait for the Hard Disk Drive indicator to go out E Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits E Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition E You can return to your previous working environment immediately when you turn on the computer E Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature E Allows the use of the panel power off feature Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN F4 please refer to Chapter 5 The Keyboard for further details User s Manual Getting Started To enter Hibernation Mode follow the steps below 1 Click Start 2 Click the arrow button E in the power management buttons eC lee Wee and select Hibernate from the menu Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Maintenance and click Power Options 3 Click Choose what the power button does or Choose what closing t
106. ead to disk contact 7 This function does not guarantee that the hard disk drive will not be damaged When vibration is detected a message will be displayed on the screen and the icon in the taskbar notification area will change to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Taskbar Icon State Icon Description Normal TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active The E hard disk drive head is in a safe position OFF TOSHIBA HDD Protection is disabled ER User s Manual 4 30 Operating Basics TOSHIBA HDD Protection Properties j e You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window To open the window click Start gt All Programs gt TOSHIBA gt Utilities gt HDD Protection Settings The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditions
107. eadphones move the Speakers slider E To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the speaker icon on the taskbar and select Recording Devices from the sub menu 2 Select Microphone and click Properties 3 Onthe Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level PC Beep Level Follow the steps below to change the PC Beep playback level 1 Right click on the speaker icon on the taskbar and select Playback Devices in the sub menu 2 Select Speakers and click Properties 3 On the Levels tab move the PC Beep slider to increase or decrease the PC Beep volume level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Right click on the speaker icon on the taskbar and select Playback Devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply User s Manual 4 22 Operating Basics Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To launch the Realtek Audio Manager click Start
108. ect the display function of the computer s display panel Enabled Display modes with low resolution are stretched and displayed Default Disabled Display modes with low resolution are not stretched and displayed in their original state Security controller Please note that the security controller settings are available on the second page of the BIOS setup application TPM This setting enables or disables the computer s Trusted Platform Module TPM security controller Enabled Enable Trusted Platform Module security Disabled Disable Trusted Platform Module security default Clear TPM Owner This setting is used to erase the data stored as part of the Trusted Platform Module as would be required for example when disposing of the computer or when the owner of the computer changes Once this operation is carried out the Trusted Platform Module configuration settings are erased such that any encrypted data can no longer be decrypted and the files can no longer be read In view of this you must ensure that you backup or delete the data as necessary before carrying out this operation The procedure to follow is as detailed below 1 Move the cursor to the Clear TPM Owner setting and press either the Space key or BACK SPACE key 2 A message is displayed at which you should press the Y E S and ENTER keys in sequence the Trusted Platform Module information will then be erased 3 The Trusted Platform Module setting wi
109. ed to create the Recovery Discs A writable external optical disc drive that is sold separately and compatible to the computer is required to create the Recovery Discs It can be purchased from TOSHIBA dealers E This machine supporting the following optical disc drives for creating optical recovery discs External DVD Super Multi Drive PA3454U External CD RW DVD ROM Drive PA3438U E Be sure to connect the AC adaptor when you create Recovery Discs E Be sure to close all other software programs except the Recovery Disc Creator E Do not run software such as screen savers which can put a heavy load on the CPU E Operate the computer at full power E Do not use power saving features E Do not write to the disc when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background E Donotuse utilities including those intended to enhance hard disk drive access speed They may cause unstable operation and damage data E Do not shut down log off or Sleep Hibernate while writing or rewriting the disc E Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars E Do not use on unstable tables or other any other unstable surfaces A recovery image of the software on your computer is stored on the hard disk drive and can be copied to either CD or DVD media by using the following steps
110. eee ks eee Se E 4 27 Computer Handling 00 e cece eee eee eee eens 4 29 Using the Hard Disk Drive HDD Protection 4 30 Heat dispersal 0 0 00 cece eee eee eee eee 4 32 The Keyboard Typewriter keyS 0 2 cece cee eee eee eee eee eens 5 1 Function keys F1 F12 0 0 cece eee eee eee eee 5 2 Soft keys FN key combinations 0000 eee eeeeeeee 5 2 HOUKCY S wcities eee eae Ci ee a 5 3 Windows special keyS 2 00 c cece ee eee eee eee 5 5 Keypad overlay 00 c cee e eee eee eee eee 5 6 Generating ASCII characters 0000 e sees eee eee eee 5 7 Power and Power Up Modes Power Conditions 00 00 eee eee eee eee eee 6 1 Monitoring of power Condition 00 00 eee 6 2 Battery iiiicctcciaae torran tria aa Gaede needa eee Aas 6 4 TOSHIBA Password Utility 0 00 c eee eee 6 11 Power Up modes 0 c eee eee 6 14 Panel power On Off 2 0 00 cece eee eee eee eee eens 6 15 System Auto Off wiics cocci scecw cece ewes bees wey 6 15 HW Setup amp BIOS Setup Accessing HW Setup eee cece eee e eee e nee eee 7 1 HW Setup window 2 2 652063 e0 eeiee cee eee eens eee ceva eo 7 1 BIOS Setup Program 0c cece eee eee eee eee msa wams 7 8 Chapter 8 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G Appendix H User s Manual PORTEGE R500 Troubleshooting Problem solving proceSS 00
111. emory DVD ROM Digital Versatile Disc Read Only Memory DVD RW Digital Versatile Disc ReWritable ECP extended capabilities port FDD floppy diskette drive FIR fast infrared HDD hard disk drive IDE integrated drive electronics VO input output IRQ interrupt request KB kilobyte LCD liquid crystal display User s Manual Glossary 1 Glossary LED light emitting diode LSI large scale integration MB megabyte MS DOS Microsoft Disk Operating System OCR optical character recognition reader PCB printed circuit board PCI peripheral component interconnect RAM random access memory RGB red green and blue ROM read only memory RTC real time clock SCSI small computer system interface SIO serial input output TFT thin film transistor UART universal asynchronous receiver transmitter USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array VRT voltage reduction technology WXGA wide extended graphics array XGA extended graphics array A adaptor A device that provides an interface between two dissimilar electronic devices For example the AC adaptor modifies the power from a wall outlet for use by the computer This term also refers to the add in circuit cards that control external devices such as video monitors and magnetic tape devices allocate To assign a space or function for a specific task alphanumeric Keyboard characters including letters num
112. en removing pre installed drivers utilities or when installing you can setup the respective drivers utilities from the following folder C TOSAPINS User s Manual TOSHIBA Chapter 2 The Grand Tour This chapter identifies the various components of the computer it is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons 1 For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix H or click the 1 above Front with the display closed The following figure shows the computer s front with its display panel in the closed position System indicators Q So E Figure 2 1 Front of the computer with display panel closed System indicators These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the System indicators section User s Manual 2 1 The Grand Tour Left side The following figure shows the computer s left side External monitor port uss 20 cor ih 0 port DC IN 15V jack i LINK IEEE1394 port Headbhone jack e3 ad UE T0 va T Cooling Microphone jack Volume control dial Figure 2 2 The left side of the computer DC IN 15V jack The AC adaptor connects to this jack in order
113. en to a CD R DVD R or DVD R discs cannot be deleted either in whole or in part E Data deleted erased from a CD RW DVD RW DVD RW or DVD RAM disc cannot be recovered You must check the content of the disc carefully before you delete it taking care that if multiple drives that can write data to discs are connected you do not delete data from the wrong one E In writing to DVD R DVD RW DVD R DVD RW or DVD RAM media some space is required for file management so you may not be able to write to the full capacity of the disc E Since the disc is based on the DVD standard it might be filled with dummy data if the written data is less than about 1GB Therefore in these circumstance even if you write only a small amount of data it might take additional time to fill in the dummy data E When multiple drives that can write data to discs are connected be sure that you do not write to or delete data from the wrong drive E Be sure to connect the AC adaptor to the computer before you write or rewrite any information E Before you enter either Sleep Mode or Hibernation Mode take care to ensure that any DVD RAM writing has been completed In this instance writing is finished if you can eject the DVD RAM media User s Manual 4 15 Operating Basics Be sure to close all other software programs except for the writing software itself Do not run software such as a screen saver which can put a heavy load on the processor Oper
114. ent such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered E As the fingerprint for each finger is different and unique you should ensure that only the registered or enrolled fingerprint or fingerprints are used for identification E Check the position and speed at which you swipe your finger across the sensor please refer to the preceding drawing E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user Setup Procedure pio pmi o Please use the following procedure when first using fingerprint authentication Fingerprint Registration You should initially enroll the required authentication data using the Fingerprint Enrollment Wizard E n use the fingerprint authentication system will use the same username and password as defined within the Windows operating system If no Windows password has been configured you must do this before starting the fingerprint registration process This sensor has the memory space for at least twenty one fingerprint patterns You might be
115. er by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys and so on Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly or insert a proper token Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly or insert a proper token Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password If you forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the l
116. er closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify within the Power Options To access it click Start gt Control Panel gt System and Maintenance gt Power Options Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled User s Manual 2 9 The Grand Tour Indicators This section explains indicator functions System indicators The LED system indicators for specific computer operations glow when those operations are in progress oag P DC IN Power G P Battery Hard Disk Drive SD Card oO V9 alin TE Figure 2 7 System indicators The DC IN indicator normally glows blue when power is being correctly supplied from the AC power adaptor However If the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange The Power indicator normally glows blue when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately one second on t
117. er or service provider Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem solving section or a summary of error messages Next you should check any error messages against the operating system documentation Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized Toshiba part or product make sure the device or software can be used with your computer Use of incompatible devices may cause injury or may damage your computer This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas E System start up E Self test E Power E Password E Keyboard E Internal display panel E Hard disk drive m DVD Super Multi drive E USB f
118. erified by clicking the Advanced Settings button in the Display Settings window Legal Footnote Memory Main System 3 For more information regarding Memory Main System please refer to the Legal Footnotes section in Appendix H or click the 3 above Power Battery pack The computer is powered by one rechargeable lithium ion battery pack Legal Footnote Battery Life 4 For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix H or click the 4 above RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar AC adaptor The AC adaptor provides power to the system and recharges the batteries when they are low It comes with a detachable power cord which will either have a 2 pin or 3 pin plug enclosure As the AC adaptor is universal it can receive a range of AC voltages from 100 to 240 volts however you should note that the output current varies among different models Using the wrong adaptor can damage your computer Refer to the AC adaptor section in Chapter 2 The Grand Tour User s Manual 3 2 Hardware Utilities and Options Disks Hard disk drive This computer is equipped with one of the following hard disk drive types The capacity of each hard disk drive model is different H 40 0 billion bytes 37 25 GB 60 0 billion bytes 55 89 GB 80 0 billion bytes 74 53 GB 100 0 billion bytes 93 16 GB 120 0 billion bytes 111 79
119. erprint will be shown on the screen each time the fingerprint is successfully read Once the fingerprint is successfully read for the third time the message Successfully combined will be displayed beneath the fingerprint images Click the Next button When the Store To Sensor screen is displayed check Store fingerprint to Sensor Click Finish to complete fingerprint registration It is strongly recommended that you register 2 or more fingerprints Repeat the procedure from step 3 to register another fingerprint How to Delete the Fingerprint Data Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the computer to someone else or dispose of it in any way the following process is recommended to delete your fingerprint information 1 To run this program click Start gt All Programs gt TrueSuite Access Manager gt Fingerprint Application The Verify screen will be displayed so either swipe your registered finger or enter the Windows logon password and click the Next button The User s Fingers screen is displayed E To delete all registered fingerprints 1 Click Delete All Fingerprints 2 Follow the on screen instructions to deleted the registered fingerprints To delete individual fingerprints Click the fingerprint mark above the registered finger Click Delete All Fingerprints Are you sure you want to delete this fingerprint will be displayed o
120. erted in the SD Card slot ensure that the token is removed from the slot and stored in a safe location If the token is left in the slot there is a danger of theft or a third party using it for authentication and operating the user s computer resulting in extraction modification or deletion of data when the user is not at their desk Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password execute the file TOSPU EXE The file is located at C Program Files Toshiba PasswordUtility TOSPU exe This utility lets you do the following E Register delete or change the Supervisor Password E Create or invalidate a Supervisor Password token This function in the TOSHIBA Password Utility lets you invalidate only supervisor tokens or all tokens including user and supervisor tokens E Specify restrictions for general users User s Manual 6 13 Power and Power Up Modes Starting the computer by password If you have already registered a password there are three ways to start the computer E Insert an SD Card token before you turn on the computer The computer will start normally without displaying a password prompt E Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint System Boot Authentication If you would not like to swipe your finger or
121. f you find you need to consult others be prepared to describe the problem in as much detail as possible User s Manual 8 1 Troubleshooting Preliminary checklist You should always consider the simplest solution first the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem Make sure you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using Before you attach an external device you should first turn the computer off then when you turn the computer back on again it will recognize the new device Make sure all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded please refer to the documentation included with the optional accessories for further information on its installation and configuration Check all cables to ensure they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors for loose pins Check that your floppy diskette CD or DVD media is correctly loaded and in the case of a floppy diskette that its write protect tab is correctly set Always try to make detailed notes of your observations and keep them ina permanent error log this will help you to describe your problems to your reseller dealer or
122. ghtly wait a moment to make sure the CD DVD has stopped spinning before pulling the disc tray fully open User s Manual 4 11 Operating Basics 2 The CD DVD extends slightly over the sides of the disc tray so you can grasp it Gently lift out the CD DVD Figure 4 6 Removing a CD DVD 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove CD DVD when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button Diameter 1 0mm Figure 4 7 Manual release with the eject hole Turn off the power before you use the eject hole If the CD DVD is spinning when you open the disc tray the CD DVD could fly off the spindle and cause injury User s Manual 4 12 Operating Basics Writing CD DVDs on DVD Super Multi drives pmi o A You can use the DVD Super Multi drive to write data to either CD R CD RW DVD R DVD RW DVD R DVD RW or DVD RAM discs TOSHIBA Disc Creator and Ulead DVD MovieFactory are provided as writing software with this computer E Please refer to the Writable discs Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer E Do not turn off the power to the optical disc drive
123. h can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements E The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations E Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened E Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode Data could be lost Never remove the battery pack while the Wake up on LAN function is I enabled Data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the Battery indicator will flash orange to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack
124. he disc tray Je id L N JN TOSHIBA Zooming Utility reduce Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows Ie EJ ZN ZN TOSHIBA Zooming Utility enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F Number key To start the TOSHIBA Accessibility utility click Start gt All Programs gt TOSHIBA gt Utilities gt Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button ay ay This key activates the Windows Start menu This key has the same function as the secondary right mouse button User s Manual 5 5 The Keyboard Keypad overlay Your computer s keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one this is located in the center of the keyboard with the relevant keys having grey letters at their front edge The overlay provides the same functions as the numeric keypad on a standard 104 105 key enhanced keyboard Turning on the overlays The
125. he lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Disk Drive indicator will glow After you turn off the computer and the content of memory has been saved to the hard disk drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge Restarting the computer Certain conditions require that you reset the computer for example if E You change certain computer settings E An error occurs and the computer does not respond to your keyboard commands If you need to restart the computer there are three ways this can be achieved E Click Start then click the arrow button E in the power management buttons IEO a wales and select Restart from the menu E Press CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options E Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button User s Manual Getting Started System Recovery Op
126. he sheet Information to the User for regulatory information that may apply in your country region R F Frequency a lt a et ed MHz Revision A N E Band 2 4GHz 2400 2483 5 MHz Revision B G N Draft Ver 1 0 The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range may travel larger distances E The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials E Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal User s Manual C 2 Wireless LAN Supported Frequency Sub bands 1 0 Subject to the radio regulations that apply in the countries regions your Wireless LAN card may support a different set of 5 GHz 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries regions Wireless IEEE 802 11 Channels Sets Revision B G and N Draft Ver Frequency Range 2400 2483 5 MHz Channel ID 1 o OOo NOOA ODN oot o 12 13 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457 1 2462 2467 2 2472 2 1 Factory set default channels 2 Refer to the sheet Approved Countries Regions for use for the countries regions that in which these channels can be used When installing Wireless LAN c
127. hin the Power Options to access it Start gt Control Panel gt System and Maintenance gt Power Options User s Manual 6 14 Power and Power Up Modes Hot keys You can use the FN F3 hot key to enter Sleep Mode or FN F4 to enter Hibernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Boot Mode 1 If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed System Auto Off This feature turns the system off automatically if it is not used for a set period of time and can be configured for both Sleep Mode or Hibernation Mode User s Manual 6 15 TOSHIBA Chapter 7 HW Setup amp BIOS Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer and provides information on settings for various functions Accessing HW Setup To run the HW Setup program click Start gt All Programs gt TOSHIBA gt Utilities gt HWSetup HW Setup window The HW Setup window contains a number of tabs General Display Boot Priority Keyboard CPU LAN Device Config and USB to allow specific
128. hs to present information H hard disk A non removable disk usually referred to as drive C The factory installs this disk and only a trained engineer can remove it for servicing Also called fixed disk hard disk drive HDD An electromechanical device that reads and writes a hard disk See also hard disk hardware The physical electronic and mechanical components of a computer system typically the computer itself external disk drives etc See also software and firmware hertz A unit of wave frequency that equals one cycle per second User s Manual Glossary 7 Glossary hexadecimal The base 16 numbering system composed of the digits 0 through 9 and the letters A B C D E and F host computer The computer that controls regulates and transmits information to a device or another computer hot key The computer s feature in which certain keys in combination with the extended function key FN can be used to set system parameters such as speaker volume HW Setup A TOSHIBA utility that lets you set the parameters for various hardware components icon A small graphic image displayed on the screen or in the indicator panel In Windows an icon represents an object that the user can manipulate i LINK IEEE1394 This port enables high speed data transfer directly from external devices such as digital video cameras input The data or instructions you provide to a computer communication device or
129. ht side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right hand side faces you 2 Align the security cable with the lock hole and secure it in place Security lock slot Figure 3 13 Security lock User s Manual 3 25 Hardware Utilities and Options Optional accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer DDR2 667 Memory Module Universal AC Adaptor Battery Pack Battery Charger USB FDD Kit TOSHIBA Slim Port Replicator Il Bluetooth USB Adaptor A 512MB or 1 024MB memory module DDR2 667 can easily be installed in the computer The Front Side Bus FSB Speed for this computer is 533MHz While 667MHz memory modules can be installed the FSB will depend on the computer If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in
130. ich can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures User s Manual 6 8 Power and Power Up Modes M The condition of the battery terminals you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Retaining data with power off Refer to User Information Guide about Charging time Extending battery life To maximize the life of your battery packs E Atleast once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 15V jack of the computer and to a wall outlet that is supplyi
131. ies This chapter provides details on making the most effective use of these resources and includes information on charging and changing batteries tips for saving battery power and information on the different power up modes Power conditions AC adaptor connected The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is Power off no operation No charge e LED Battery blue DC IN blue e Quick charge e LED Battery orange DC IN blue e No charge e LED Battery off DC IN blue for that battery Table 6 1 Power conditions Power on Battery fully e Operates charged e No charge e LED Battery blue DC IN blue Battery partially Operates charged or no Charge charge e LED Battery orange DC IN blue No battery e Operates installed No charge e LED Battery off DC IN blue User s Manual 6 1 Power and Power Up Modes AC adaptor not connected Battery charge is above low battery trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Table 6 1 Power conditions continued Power on Power off no operation e Operates LED Battery off DC IN off e Operates e LED Battery flashes orange DC INoff Computer shuts down e No operation LED Battery off DC I
132. indows Vista or Manually Setting up Windows Manually Windows XP sections This model does not support RAID functionality If you have already installed the operating system on a system configured for AHCI mode double click iata_cd exe and respond to each of the prompts in order to install the Intel Matrix Storage Manager All installed files readme txt help etc are copied to the following path by default lt bootdrive gt Program Files Intel Intel Matrix Storage Manager Manually Setting up Windows Windows Vista Use the following procedures to manually set up your Windows operating system Before Setting up Windows Before setting up Windows create an Intel Matrix Storage Manager Disk Creating an Intel Matrix Storage Manager Disk 1 Connect the USB floppy diskette drive and insert a floppy diskette 2 Copy all of the files located in the C TOSAPINS iIntel Matrix Storage Manager Inf setup folder to the floppy diskette User s Manual D 1 Intel Matrix Storage Manager Windows Setup Procedure j o 1 2 3 Connect the USB floppy diskette drive and insert the above disk Insert the Windows Setup DVD into the optical disc drive and boot the computer from the DVD The Windows Setup program will start Carry out the setup process by following the instructions displayed on the setup screen When the message Which type of installation do you want appears select Custom adva
133. ing on the software you are using User s Manual 4 1 Operating Basics i You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse Click Tap once Double click Tap twice Drag and drop Tap to select the item s you want to move leave your finger on the Touch Pad after the second tap and then move the item s to their new destination Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the fingerprint authentication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them prevented E Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Pre OS Authentication E Single Swipe Sign On feature How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures Align the first joint of the finger at the center of the sensor then lightly touch the sensor and sw
134. input output functions and controlling other chips CMOS Complementary Metal Oxide Semiconductor An electronic circuit fabricated on a silicon wafer that requires very little power Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable cold start Starting a computer that is currently off turning on the power COM1 COM2 COM3 and COM4 The names assigned to the serial and communication ports commands Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices communications The means by which a computer transmits and receives data to and from another computer or device See parallel interface serial interface compatibility 1 The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred 2 the ability of one device to connect to or communicate with another system or component User s Manual Glossary 4 Glossary components Elements or parts of a system which make up the whole system computer program A set of instructions written for a computer that enable it to achieve a desired result computer system A combination of hardware software firmware and peripheral components assembled to process data into useful information configuration The specific components in your system such as the te
135. ions Press the power button Please note that this feature must be enabled within the Power Options to access it click Start gt Control Panel gt System and Maintenance gt Power Options User s Manual 1 9 Getting Started j o j o When you turn the power back on you can continue where you left when you shut down the computer E When the computer is in Sleep Mode the Power indicator will blink orange E f you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions E Power is turned back on immediately after shutting down E Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer E Save your data While entering Hibernation Mode the computer saves the contents of memory to the hard disk drive However for safety sake it is best to save your data manually E Data will be lost if you remove the battery or disconnect the AC adaptor before the sav
136. ipe finger horizontally towards you until the sensor surface becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following illustrations show the recommended way to swipe your finger over the fingerprint sensor Sensor Sensor Figure 4 2 Swipe the finger User s Manual 4 2 Operating Basics i E Avoid swiping with your finger stiff or pressed too hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions may cause fingerprint reading to fail Check the center of the fingerprint whirl before swiping and then ensure this is swiped along the center line of the sensor There is a possibility of authentication failures if the finger is swiped too quickly or too slowly follow any on screen instructions to adjust the speed used during the swipe process Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor A failure to follow these guidelines might result in damage to the sensor sensor failure fingerprint recognition problems or a lower fingerprint recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects keep the
137. irmly attached If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 8 17 Troubleshooting i LINK IEEE1394 device Problem Procedure i LINK device does not Make sure the cable is securely connected to the function computer and to the device Make sure the device s power is turned on Reinstall the drivers Open the Windows Control Panel and double click the Add Hardware icon Follow the on screen directions Restart Windows If problems persist contact your dealer LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub Wake up on LAN does Make sure the AC adaptor is connected The not work Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Wireless LAN If the following procedures do not restore LAN access consult your LAN administrator For more information on wireless communication refer to Chapter 4 Operating Basics Problem Procedure Cannot access Make sure the computer s Wireless Wireless LAN communication switch is set to on If problems persist contact your LAN administrator User s Manual 8 18 Troubleshooting Bluetooth For further information on Bluetooth wireless communication please refer to Chapter 4 Operating Basics Problem Cannot access Bluetooth device Recovery Discs Pro
138. is connected and is correctly supplying power to the computer Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power outlet if it still does not operate properly you should contact your reseller or dealer Under any other conditions the indicator does not light Indicates power is being supplied to the computer and the computer is turned on Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition In Sleep Mode this indicator will turn on for one second and off for two seconds Under any other conditions the indicator does not light User s Manual 6 3 Power and Power Up Modes Battery This section explains battery types use recharging methods and handling Battery types i The computer has two different types of batteries Battery pack When the AC adaptor is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibe
139. is shipped with your computer Hard Disk Drive HDD Capacity 5 LCD 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 2 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen User s Manual H 3 Legal Footnotes Graphics Processor Unit GPU 7 Graphics processor unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Wireless LAN lt s The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on
140. ition to the information in this section please also refer to the documentation supplied with your audio device Problem No sound is heard Annoying sound is heard Procedure In all instances you should shut down the computer and install a different memory module which keeps the total system memory inclusive of the main board memory module within 2 048MB If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure Adjust the volume control dial Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound function is enabled and that settings for elements such as I O port address interrupt level and DMA channel are correct for your software and that they do not conflict with any other hardware devices connected to the computer For further information on these settings please refer to the documentation supplied with your audio device In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound System in Chapter 4 Operating Basics for further information If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 8 16 Troubleshooting External mo
141. ive Procedure Check the connection between the computer and the drive to ensure that it is properly attached The computer s software or hardware configuration may be causing a problem ensure that these configurations match your requirements refer to any relevant documentation for example that supplied with any software in use for further information Try another floppy diskette in the drive if you are able to access this disk then it indicates the original disk and not the drive is probably causing the problem If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 8 10 Troubleshooting PC Card For further information please refer to Chapter 3 Hardware Utilities and Options Problem Procedure PC Card error occurs Remove the PC Card from the computer and then reinsert it in order to ensure it is firmly connected In the event that the PC Card is attached to an external peripheral device ensure that this connection is properly made If the problem persists then you should refer to the documentation supplied with your PC Card for further information If you are still unable to resolve the problem contact your reseller dealer or service provider SD SDHC Card For further information please refer to Chapter 3 Hardware Utilities and Options Problem Procedure SD SDHC Card error Remove the SD SDHC Card from the computer occurs and the
142. ive or a CD ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Priority section in Chapter 7 HW Setup amp BIOS Setup for further information Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings User s Manual 8 8 Troubleshooting Problem Slow performance DVD Super Multi drive For more information refer to Chapter 4 Operating Basics Problem You cannot access a CD DVD in the drive Some CD DVDs run correctly but others do not Procedure The files on the hard disk drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive Please refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data If you are still unable to resolve the problem contact your reseller dealer or service provider Procedure Make sure the drive s disc tray is securely closed Press gently until it clicks into place Check whether the drive power is on If the power is off
143. ively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate may differ from user to user In this instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log into the computer by using the keyboard to input the password If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 8 14 Troubleshooting USB device In addition to the information in this section please also refer to the documentation supplied with your USB device Problem USB device does not work Procedure Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation If you are using an operating system that does not support USB you are still able to use a USB mouse and or USB keyboard by setting the USB KB Mouse Emulation option within the T
144. ke or fire or cause the battery pack to rupture E Keep the battery pack out of reach of infants and children It can cause injury E Never expose a battery pack to abnormal shock vibration or pressure Never use a battery pack which has been exposed to abnormal shock even if the appearance is normal The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury E Always immediately turn the power off and disconnect the power cable cord plug from the plug socket and stop using the battery pack if you observe any of the following conditions Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks Smoke E Other unusual event during use such as abnormal sound In such an event carefully and immediately remove the battery pack from the computer In some instances you might have to wait for the computer to cool down before removing the battery pack in order to avoid any possible minor injury due to heat exposure Do not turn on the computer s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data User s Manual 6 5 Power and Power Up Modes WN E The battery pack is lithium ion battery whic
145. kette drive settings within the Boot Priority option detailed previously Keyboard Wake up on Keyboard When this feature is enabled and the computer is in Sleep Mode you can turn on the system by pressing any key However please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default User s Manual 76 HW Setup amp BIOS Setup CPU This function allows you to set the processor s operating mode Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor the following settings are available Dynamically The processor s power consumption and Switchable automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at its highest level of power consumption and its highest speed Always Low The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at a lower level of power consumption and a low speed LAN Wake up on LAN This feature lets the computer s power be turned on when it receives
146. l data E Take the hard disk drive to a professional deletion service All data deletion costs will be borne by you User s Manual 8 20 Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following Review troubleshooting sections in the documentation supplied with your software and or peripheral devices E Ifa problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance H Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the nearest location listed below Outside of Europe Australia TOSHIBA Australia Pty Ltd Information Systems Division 84 92 Talavera Road North Ryde N S W 2113 Sydney Canada TOSHIBA of Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2
147. lease the battery pack a m for removal Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you Display screen LCD Sensor switch Not shown Display hinge TOSHIBA Assist button Back light On Off button Fingerprint Display hinge Sensor Speaker Power button Touch Pad control buttons Keyboard Microphone Figure 2 6 The front of the computer with the display panel open User s Manual 2 7 The Grand Tour Display hinges Display screen Touch Pad Touch Pad control buttons Microphone Keyboard Speaker Power button TOSHIBA Assist button The display hinges allow the display panel to be position at a variety of easy to view angles Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information on the computer s display please refer to the Display Controller and Video mode section in Appendix B The Touch Pad mouse control device located in the center of the palm rest is used to control the movement of the on screen pointer For more information please refer to the Using the Touch Pad section in
148. led below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 15V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows blue Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity pmi o Remaining battery power can be monitored using the following methods E Clicking the battery icon on the task bar E Via the Battery Status in the Windows Mobility Center window E You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption E Please be aware that the actual remaining operating time may differ slightly from the calculated time E With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged User s Manual 6 7 Power and Power Up Modes Technology which increases battery operating time This computer is equipped with technology which increases battery operating
149. lity reduce 5 5 FN 2 TOSHIBA Zooming Utility enlarge 5 5 FN ENTER 5 3 FN ESC Mute 5 3 FN F1 Lock 5 3 FN F10 Arrow Mode 5 3 FN F11 Numeric Mode 5 3 FN F12 ScrLock 5 3 Index 1 FN F2 Power Plan 5 3 FN F3 Sleep 5 4 FN F4 Hibernate 5 4 FN F5 Output 5 4 FN F6 Brightness Down 5 4 FN F7 Brightness Up 5 4 FN F8 Wireless 5 4 FN F9 Touch Pad 5 4 FN space Zoom 5 4 FN Tab ODD 5 5 Function keys 5 2 G Graphics controller 3 4 H Hard disk drive 3 3 automatic power off 3 5 Hard Disk Drive indicator 2 10 HDD Protection 4 30 Heat dispersal 3 6 4 32 Hibernation Mode 3 7 Hot keys 3 5 Brightness Down 5 4 Brightness Up 5 4 Hibernate 5 4 Lock 5 3 Mute 5 3 ODD 5 5 Output 5 4 Power Plan 5 3 Sleep 5 4 TOSHIBA Zooming Utility enlarge 5 5 TOSHIBA Zooming Utility reduce 5 5 Touch Pad 5 4 Wireless 5 4 Zoom 5 4 HW Setup accessing 7 1 Boot priority 7 3 CPU 7 6 device config 7 7 display 7 2 general 7 2 keyboard 7 5 LAN 7 6 User s Manual PORTEGE R500 USB 7 7 window 7 1 i LINK 2 2 connecting 3 24 disconnecting 3 24 precautions 3 23 problems 8 18 Indicators 2 10 K Keyboard 5 1 emulating enhanced keyboard 5 2 FN Sticky key 5 5 Function keys F1 F12 5 2 Hot keys 5 3 problems 8 7 typewriter keys 5 1 Windows special keys 5 5 Keypad overlay 3 6 Arrow Mode 5 6 Numeric Mode 5 6 temporarily using normal keyboard overlay on 5 7 temp
150. ll then change from being Enable to Disabled and the setting no longer displayed When using TPM please refer to the Infineon TPM Installation Guide from the C TOSAPINS Infineon TPM Installation Guide and ensure that the user reads as it contains usage information and notes on using TPM security User s Manual 7 12 HW Setup amp BIOS Setup Diagnostic Mode Allows you to set whether the BIOS diagnostic test is enabled or disabled Disabled The diagnostic test is disabled Default Enabled The diagnostic test is enabled SATA Controller Mode This feature sets the SATA Controller Mode The SATA Controller Mode is supported with some models AHCI Sets AHCI which is the mode for Windows Vista Default Compatibility Sets the mode for legacy OS Use this mode when the driver corresponding to AHCI is not used Multi Field Driving This feature enables or disables the power saving function of the computer s display panel Enabled This lowers the power consumption of the computer s display panel Disabled Disables Multi Field Driving feature Default This setting is recommended when playing the movies e g DVD Video Performance Battery Life Setting Battery operating time and computer processing power can be controlled by changing the memory bus frequency and graphics render clock Battery Life This mode will give priority to battery operating time over computer processing power Performance Thi
151. llowing figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Notch Battery lock otches Battery release latch Docking port Memory module slot Figure 2 5 The underside of the computer Notches Notches on the computer engage hooks on the TOSHIBA Slim Port Replicator II to ensure a secure connection TOSHIBA Slim Port Replicator Il described in Docking port This port enables connection of an optional Chapter 3 Hardware Utilities and Options JN E Only the TOSHIBA Slim Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator E Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry A plastic shutter protects the connector User s Manual 2 6 The Grand Tour installation replacement and removal of additional memory module Refer to the Additional memory module section in Chapter 3 Hardware Utilities and Options G Memory module slot The memory module slot allows for the Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack ready for removal For more detailed information on removing the battery pack please refer to Chapter 6 Power and Power Up Modes Tm O Battery lock Slide the battery lock to re
152. llowing the steps detailed below 1 Press the ESC key the Exit without saving Y N prompt to be displayed at the bottom of the screen 2 Press the Y key the BIOS setup application will exit and the computer will automatically restart Supervisor Password This setting which is displayed on the first page of the setup screen Allows you to register a Supervisor Password of the computer Not Registered Supervisor Password has not been registered Default Registered Supervisor Password has been registered The User Password and Supervisor Password configured in BIOS SETUP can also be changed or deleted using the TOSHIBA Password Utility When unable to perform the following operations use the TOSHIBA Password Utility to change the configuration or delete the Supervisor Password E Configuration changes in the BIOS Setup Program E Configuration changes in the HW Setup utility E Selection of the startup device during computer recovery pmi o Core Multi Processing The Core Multi Processing sets the CPU operating mode Enabled is Dual Core mode Disabled is Single Core mode Enabled Enables Core Multi Processing functions Default Disabled Disables Core Multi Processing functions User s Manual 7 9 HW Setup amp BIOS Setup Virtualization Technology Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU Intel Virtualization Technology is
153. loppy diskette drive E PC Card E SD SDHC Card Pointing Device Fingerprint Sensor USB device Additional memory module Sound system External monitor i LINK IEEE1394 device LAN Wireless LAN Bluetooth Recovery Discs User s Manual 8 3 Troubleshooting System start up When the computer does not start properly check the following items E Self Test E Power Sources E Power on Password Self test When the computer starts up the self test will be run automatically and the following will be displayed D In Touch with Tomorrow TOSHIBA This message remains on the screen for a few seconds If the self test is successful the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program If any of the following conditions are present the self test has failed E The computer stops and does not proceed to display information or messages except for the TOSHIBA logo mM Random characters appear on the screen and the system does not function normally E The screen displays an error message In these instances turn off the computer check all cable connections and then restart it if the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power res
154. m User s Manual D 3 TOSHIBA Appendix E Bluetooth wireless technology Interoperability Bluetooth Adaptor from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to E Bluetooth Specification Ver 2 0 EDR as defined and approved by The Bluetooth Special Interest Group H Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group User s Manual E41 Bluetooth wireless technology Interoperability E Bluetooth wireless technology is a new innovative technology and TOSHIBA has not confirmed compatibility of its Bluetooth products with all computers and or equipment using Bluetooth wireless technology other than TOSHIBA portable computers Always use Bluetooth Adaptor from TOSHIBA in order to enable wireless networks over two or more up to a total of seven TOSHIBA portable computers using these cards Please contact TOSHIBA PC product support on Web site http www toshiba europe com computers tni bluetooth htm in Europe or http www pc support global toshiba com in the United States for more information E When you use Bluetooth Adaptor from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth Adaptor from TOS
155. n reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your SD SDHC Card for further information You cannot write toan Remove the SD SDHC Card from the computer SD SDHC Card and check to ensure that it is not write protected You cannot read a file Check to ensure the required file is actually on the SD SDHC Card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider User s Manual 8 11 Troubleshooting Pointing device If you are using a USB mouse you should also refer to both the USB device section in this chapter and the documentation supplied with your mouse Touch Pad Problem On screen pointer does not respond to pointing device operation Double tapping does not work The mouse pointer moves too fast or too slow Procedure In this instance the system might be busy Try moving the mouse again after waiting a short while In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start gt Control Panel gt Hardware and Sound gt Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK In this instance you should initially try changing the speed setting
156. n the screen click Yes button on gt E User s Manual 4 5 Operating Basics 4 When Delete All Fingerprints is selected the user selection screen will be displayed so select which user s fingerprint data to delete HM Selecting Delete current user s fingerprints will delete the fingerprint data for the currently logged in user E Selecting Delete all users fingerprints will delete the fingerprint data for all users however this item can only be selected if the currently logged in user has administrator privileges 5 A message will be displayed asking for confirmation to delete the fingerprint data click the Yes button In use please be aware of the following limitations of the fingerprint sensor E A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user E Toshiba does not guarantee that this fingerprint recognition technology will be error free E Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times Toshiba is not liable for any failure or d
157. nced When the message Where do you want to install Windows appears click Load Driver Click the Browse button and then select Floppy Disk Drive A Select Intel R 82801GBM SATA AHCI Controller from the list that appear and click Next When the message Where do you want to install Windows appears again select the destination drive and then click Next Continue to follow the onscreen instructions to finish installing windows Please use only hard disk drives that the computer supports The system may not function correctly if unsupported hard disk drives are used Errors may occur in the following situations E When using applications which directly access the hardware and read from or write to the hard disk drive E When using another operating system such as Linux to run application that read from or right to the hard disk drive Manually Setting up Windows Manually Windows XP Use the following procedures to manually set up your Windows operating system Before Setting up Windows Before setting up Windows create an Intel Matrix Storage Manager Disk Creating the Intel Matrix Storage Manager Disk 1 2 Connect the USB floppy diskette drive and insert a floppy diskette Copy all of the files located in the C TOSAPINS Intel Matrix Storage Manager Inf setup folder to the floppy diskette Windows Setup Procedure 1 2 Connect the USB floppy diskette drive and insert the disk created in
158. nes 2 2 Ri ht Side esi aitia aie omaris eier ais qatar ace ach ace eee i 2 3 Back ic iis ae tetanic ee eee da ee ie eae eae ee 2 5 Underside iis ccedieducin ee eee ae eda alae rare ee ee ea 2 6 Front with the display open 2 0 2 0 cece eee eee eee 2 7 INGICATORS i a eci dere eared ee ae ender ee ara el ee ae a te eee 2 10 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 User s Manual PORTEGE R500 Optical disc drives cc0cceeee ieee eens se iur ee cease Bee ee 2 12 AC adaptor ssoi niriana ena a a ceeeevaveeia ds ceed 2 14 Hardware Utilities and Options PHAR OWANGC oisotessiss ca tatascin tie Sawa ead aar ayaa RE acne hae as 3 1 Special features ass sc opi airns cb waniee neces eeeete seats ns 3 5 TOSHIBA Value Added Package 0eeeeeeeee ee eeeee 3 7 Utilities and Applications 00 0 cece eee 3 8 Optional device S ei c 2 5 asec senig Soe ae haw ena athe s 3 11 Optional accessories 00e cece eee eee eee eens 3 26 Operating Basics Using the Touch Pad 2 0 0 cece eee eee 4 1 Using the Fingerprint Sensor 0000 e cece eee 4 2 Using optical disc driveS 2 0 cece eee 4 9 Writing CD DVDs on DVD Super Multi drives 4 13 Media Care ites io casio ciate eae eee ee eee een eee ace toe ea 4 20 Sound SYStOM wis eiccnii nig nt a ee dedi Semin se a ea heels 4 22 Wireless communicationS 000 0 cee eee eee eee eee 4 24 LAN gies nd oa ae tind deveined a
159. ng power The DC IN indicator should glow blue and the Battery indicator should glow orange to indicate that the battery pack is being charged however in the event that DC IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the Battery indicator glows blue E If you have extra battery packs rotate their use E If you will not be using the system for an extended period for example for more than one month remove the battery pack from the computer E Store spare battery packs in a cool dry place out of direct sunlight User s Manual 6 9 Power and Power Up Modes Replacing the battery pack Please be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and will need to be replaced when it reaches the end of its operating life In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time This section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps IN E Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it could be l
160. nitor Please also refer to Chapter 3 Hardware Utilities and Options and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not turn After confirming that the monitor s power switch on is on you should check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet No display Try adjusting the contrast and brightness controls on the external monitor Press the FN F5 hot key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external monitor to the computer is f
161. nst harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s external monitor port Universal Serial Bus USB 2 0 ports i LINK IEEE1394 port and microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment
162. ntly logged in user has administrator privileges 3 Swipe a registered finger on the fingerprint sensor User s Manual 4 8 Operating Basics J 4 Click the Setting menu at the TrueSuiteAccessManager screen 5 Administrator Setting screen is displayed check the Enable Single Sign On Fingerprint Authentication check box and then click OK 6 Click the Exit button at the TrueSuiteAccessManager screen Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free or that it will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software E The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints E The recognition success rate may differ from user to user Using optical disc drives pio The full size drive provides high performance execution of CD DVD ROM based programs You can run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without an adaptor An ATAPI interface controller is used for CD DVD ROM operation When the computer is accessing a CD DVD ROM an indicator on the drive glows Use the WinDVD application to view DVD Video discs If
163. o log into Windows using the appropriate username and password In addition you should use this manual login process if fingerprint authentication fails for three consecutive tries a warning message will be displayed when authentication is not normal or is not successful within a fixed duration pmi o Fingerprint Pre OS Authentication General The fingerprint authentication system can be used to replace the keyboard based password authentication system that is used when the computer is turned on If you do not want to use the fingerprint authentication system for password authentication when the computer is turned on but instead prefer to use the keyboard entry method instead simply press the BACK SPACE key when the Fingerprint Pre OS Authentication screen is displayed Using this process will switch the password input screen across to the keyboard based entry screen E You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on E fthe fingerprint authentication process fails five times a preset time limit is exceeded or you press the BACK SPACE key Password will be displayed on the screen and you will have to enter either the User Password or Supervisor Password manually in order to start the computer lm When swiping your finger please ensure
164. on This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the F keys in order to access its specific function When set the FN key will remain active until another key is pressed This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation please refer to each utility s online manual help files or README TXT file Fingerprint Utility This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled E Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them is prevented E Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode E Authentication of the User Password and if applic
165. on Mode while files are being copied doing so may cause data to be lost Removing an SD SDHC Card To remove an SD SDHC Card follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Task Bar 2 Point to SD Memory Card and click the left Touch Pad control button 3 Press the SD SDHC Card to partially extend it out of the computer 4 Grasp the SD SDHC Card and remove it TT SD SDHC Card Figure 3 4 Removing an SD SDHC Card User s Manual 3 14 Hardware Utilities and Options AN pio E Make sure the SD Card indicator is out before you remove the SD SDHC Card or turn off the computer s power If you remove the SD SDHC Card or turn off the power while the computer is accessing the SD SDHC Card you may lose data or damage the card E Do not remove an SD SDHC Card while the computer is in Sleep or Hibernation Mode The computer could become unstable or data in the SD SDHC Card could be lost SD SDHC memory card SD SDHC Cards let you easily transfer data from devices such as digital cameras and Personal Digital Assistants that use SD SDHC Card flash memory The cards have a high level of security and copy protection features SD SDHC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device
166. on the enhanced keyboard s numeric keypad Hot keys pressing FN a function or ESC key let you enable or disable certain features of the computer amp Mute Pressing FN ESC turns the volume on and off Lock Pressing FN F1 enters Lock computer mode To restore your desktop you need to log on again of iy A J Power Plan Pressing FN F2 changes the power settings User s Manual 53 The Keyboard pio H amp Sleep Pressing FN F3 switches the system to Sleep mode FN Fh i Hibernate Pressing FN F4 switches the system to Hibernate mode Output Pressing FN F5 changes the active display device JN Brightness Down Pressing FN F6 decreases the computer s display panel brightness in individual steps FT E E JN Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps T N y N Wireless Pressing FN F8 switches the active wireless devices if the wireless communication switch is switched on E o F No lt bes If no wireless communication device is installed no dialog box will appear e a e Touch Pad Pressing FN F9 enables or disables the Touch Pad function A Zoom Pressing FN Space changes the display resolution User s Manual 5 4 The Keyboard e J ODD Pressing FN Tab turns the power of the optical disc drive on off or ejects t
167. orarily using overlay overlay off 5 7 turning on the overlays 5 6 L LAN 3 4 4 27 cable types 4 27 connecting 4 28 disconnecting 4 28 jack 2 4 problems 8 18 Media care 4 20 Card care 3 15 CD DVDs 4 20 Floppy diskettes 4 21 Memory card care 3 16 Memory 3 2 additional 3 26 installing 3 17 problems 8 15 Index 2 removing 3 19 Moving the computer 4 29 P Password power on 3 6 problems 8 7 Starting the computer by 6 14 Supervisor 6 13 user 6 11 PC Card 3 11 inserting 3 12 problems 8 11 removing 3 12 Pointing Device Touch Pad 2 8 4 1 8 12 Touch Pad control buttons 2 8 4 1 Touch Pad location 2 7 using 4 1 Power conditions 6 1 Hibernation Mode 1 10 indicators 6 2 panel on off 3 6 6 15 Shut Down mode Boot Mode 1 7 Sleep Mode 1 8 System Auto Off 6 15 turning off 1 7 turning on 1 7 Problems AC power 8 5 Additional memory module 8 15 Analyzing the problem 8 2 Battery 8 5 Bluetooth 8 19 DVD Super Multi drive 8 9 External monitor 8 17 Fingerprint Sensor 8 14 Hard disk drive 8 8 Hardware and system checklist 8 3 i LINK IEEE1394 device 8 18 Internal display panel 8 8 Keyboard 8 7 LAN 8 18 Overheating power down 8 4 Password 8 7 PC Card 8 11 User s Manual PORT G R500 Pointing device 8 12 Power 8 4 Real Time Clock 8 7 Recovery Discs 8 19 SD SDHC Card 8 11 Self test 8 4 Sound system 8 16 System start up 8 4 TOSHIBA support 8 21 Touch Pad 8 12 USB device 8 15 USB floppy
168. order to remove the need to always carry the adaptor with you An additional battery pack can be purchased for use as either a spare or replacement Two types of additional battery pack are available 2 900mAh and 5 800mAh Please refer to Chapter 6 Power and Power Up Modes for further information The optional battery charger allows you to charge extra battery packs outside of having to use the computer The USB floppy diskette drive accommodates either a 1 44MB or 720KB floppy diskette through connection to one of the computer s USB ports In use please be aware that while you cannot format 720KB floppy diskettes under Windows Vista you are able to read and write to diskettes that have already been formatted The TOSHIBA Slim Port Replicator II provides the ports available on the computer in addition to a digital visual interface DVI port External monitor port four Universal Serial Bus ports USB 2 0 and a LAN jack A Bluetooth adaptor that has a USB connector Wireless communications can be carried out with Bluetooth compatible equipment by connecting to the USB port of the computer You can buy the module from a TOSHIBA dealer User s Manual 3 26 Hardware Utilities and Options Wireless Optical Mouse with Bluetooth Technology Wireless Stereo Headset with Bluetooth Technology Bluetooth 2 0 EDR Module Kit External DVD Super Multi Drive External CD RW DVD ROM Drive The Bluetooth Wi
169. oss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power in Chapter 1 Refer to Starting and Ending the BIOS Setup Program section in Chapter 7 for more information User s Manual 6 12 Power and Power Up Modes User Token field E Create button You can use an SD Card token instead of entering the password After you have registered a password insert an SD Card in SD Card slot and click Create You can use an SD Card of any capacity but it must be formatted correctly If an unformatted card or one with an incompatible format is inserted you will be prompted to format it with a tool named TOSHIBA SD Memory Card Format To start the format tool point to or click the following items Start gt All Programs gt TOSHIBA gt Utilities gt SD Memory Card Format JN When you format an SD memory card all data will be deleted Be sure to save data on the card to other media before you format the card E Disable button Click this button to invalidate the token You cannot re validate old tokens but you can use the same SD Cards to create new tokens JN After using the token created for authentication do not leave it ins
170. ossible to avoid the band of mobile object identification systems 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 FAX 03 3457 4868 User s Manual E 6 Bluetooth wireless technology Interoperability Device Authorization This device obtains the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law The Name of the radio equipment EYXF3CS JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number D05 0074001 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device User s Manual Ey TOSHIBA Appendix F AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Length Wire size Current rating Voltage rating Certification agencies U S and Canada Australia Japan Europe Austria Belgium Denmark Minimum 1 7 meters Minimum 0 75 mm2 Minimum 2 5 amperes 125 or 250 VAC depending on country region s power standards UL listed and CSA certified No 18 AWG Type SVT or SPT
171. ost E n Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive indicator to go out E Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged battery follow the steps as detailed below Save your work Turn the computer s power off ensure that the Power indicator is off Remove all cables and peripherals that are connected to the computer Close the display panel and turn the computer upside down Slide the battery lock 1 into its qa position oO E a ONS Slide and hold the battery release latch 2 to disengage the battery pack and then remove it from the computer 3 Battery release latch Battery pack Battery lock Figure 6 1 Releasing the battery pack User s Manual 6 10 Power and Power Up Modes Installing the battery pack To install a battery pack follow the steps as detailed below Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Insert the battery pack as far as it will go into the computer 1 2 Ensure that the battery pack is securely in place and the battery lock 2 is in
172. other peripheral device from the keyboard or external or internal storage devices The data sent or output by the sending computer is input for the receiving computer instruction Statements or commands that specify how to perform a particular task interface 1 Hardware and or software components of a system used specifically to connect one system or device to another 2 To physically connect one system or device to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor I O Input output Refers to acceptance and transfer of data to and froma computer I O devices Equipment used to communicate with the computer and transfer data to and from it J jumper A small clip or wire that allows you to change the hardware characteristics by electrically connecting two points of a circuit K K Taken from the Greek word kilo meaning 1000 often used as equivalent to 1024 or 2 raised to the 10th power See a so byte and kilobyte KB See kilobyte User s Manual Glossary 8 Glossary keyboard An input device containing switches that are activated by manually pressing marked keys Each keystroke activates a switch that transmits a specific code to the computer For each key the transmitted code is in turn representative of the ASCII character marked on
173. ou will need to turn the CD DVD at an angle when you place it in the disc tray After seating the CD DVD however make sure it lies flat User s Manual 4 10 Operating Basics WN E Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment E Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the CD DVD until you feel it click into place The CD DVD should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place WN If the CD DVD is not seated properly when the disc tray is closed the CD DVD might be damaged Also the disc tray might not open fully when you press the eject button Figure 4 5 Closing the CD DVD disc tray Removing discs To remove the CD DVD follow the steps below Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the CD DVD is spinning when you open the disc tray wait for it to stop before you remove it 1 To pop the disc tray partially open press the eject button Gently pull the disc tray out until it is fully opened When the disc tray pops open sli
174. ound Sound system Communications LAN Bluetooth Wireless LAN The integrated sound system provides support for the computer s internal speaker and microphone as allowing an external microphone and headphones to be connected via the appropriate jacks The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T It is pre installed as a standard device in some markets Some computers in this series offer Bluetooth wireless communication functionality which eliminates the need for cables between electronic devices such as computers printers and mobile phones When implemented Bluetooth provides a fast reliable and secure means to achieve wireless communication in a small space Some computers in this series are equipped with a Wireless LAN card that is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 Standard Revision A B G or N Draft Ver 1 0 User s Manual 3 4 Hardware Utilities and Options Legal Footnote Wireless LAN 8 For more information regarding Wireless LAN please refer to the Legal Footnotes section in Appendix H or click the 8 above Special features The following features are either unique to TOSHIBA computers or
175. ources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems This section provides checklists for AC power and the battery If you cannot resolve a problem after following them the cause may lie with another power related resource in such an instance you should contact your reseller dealer or service provider Overheating power down In the event that the computer s internal operating temperature becomes too high the system will automatically enter either Hibernation Mode or Sleep Mode and shut itself down User s Manual 8 4 Troubleshooting Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator stops blinking blinks orange It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system you should contact your reseller dealer is flashing blue or service provider AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator Please refer
176. peration possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality E Always turn off Wi Fi or Bluetooth functionality if the computer is near automatic contro equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury E t may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802 11 Wireless LAN standard Revision A B G or N Draft Ver 1 0 E Frequency Channel Selection of 5GHz for IEEE 802 11a or 2 4GHz for 802 11b g E Roaming over multiple channels E Card power management E Wired Equivalent Privacy WEP data encryption based on an 128 bit encryption algorithm E Wi Fi Protected Access WPA User s Manual 4 24 Operating Basics pmi o The transmission speed over the wireless LAN and the distance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment
177. point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options This feature uses the acceleration sensor built in the computer to detect vibration and shocks and automatically moves the hard disk drive s read write head to a safe position in order to reduce the risk of damage that could be caused by head to disk contact Refer to the Using the Hard Disk Drive HDD Protection section in Chapter 4 Operating Basics for more details User s Manual 3 6 Hardware Utilities and Options The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged Hibernation Mode Sleep Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the hard disk drive so that when you next turn the power on again you can continue working right where you left off Refer to the Turning off the power section in Chapter 1 Getting Started for more details If you have to interrupt your work you can use this feature to allow you to turn off power to
178. provided with the CE mark accordingly Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device User s Manual E 3 Bluetooth wireless technology Interoperability L utilisation de ce dispositif est autoris e seulement aux conditions suivantes 1 il ne doit pas produire de brouillage et 2 utilisateur du dispositif doit tre pr t accepter tout brouillage radio lectrique re u m me si ce brouillage est susceptible de compromettre le fonctionnement du dispositif The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation
179. pt containing a sequence of operating system commands or executable files binary The base two number system composed of zeros and ones off or on used by most digital computers The right most digit of a binary number has a value of 1 the next a value of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte board A circuit board An internal card containing electronic components called chips which perform a specific function or increase the capabilities of the system boot Short for bootstrap A program that starts or restarts the computer The program reads instructions from a storage device into the computer s memory bps Bits per second Typically used to describe the data transmission speed of a modem buffer The portion of the computer s memory where data is temporarily stored Buffers often compensate for differences in the rate of flow from one device to another bus An interface for transmission of signals data or electric power byte The representation of a single character A sequence of eight bits treated as a single unit also the smallest addressable unit within the system User s Manual Glossary 3
180. puters Power Saver A TOSHIBA utility that lets you set the parameters for various power saving functions printed circuit board PCB A hardware component of a processor to which integrated circuits and other components are attached The board itself is typically flat and rectangular and constructed of fiberglass to form the attachment surface program A set of instructions a computer can execute that enables it to achieve a desired result See also application prompt A message the computer provides indicating it is ready for or requires information or an action from you R Radio frequency interference RFI shield A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference All computer equipment generates radio frequency signals The FCC regulates the amount of signals a computing device can allow past its shielding A Class A device is sufficient for office use Class B provides a more stringent classification for home equipment use TOSHIBA portable computers comply with Class B computing device regulations Random Access Memory RAM High speed memory within the computer circuitry that can be read or written to restart Resetting a computer without turning it off also called warm boot or soft reset See also boot RGB Red green and blue A device that uses three input signals each activating an electron gun for a primary additive color red green and bl
181. r from TOSHIBA equipment in Japan In Japan the frequency bandwidth of 2 400 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on computer incorporating this product The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations Before using this equipment ensure that it does not interfere with any of the equipment listed above If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations 2 Indication The indication shown below appears on this equipment a 2 3 2 4FH1 4 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10 m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is imp
182. r if you keep your hands on the palm rest your skin might suffer a low heat injury E Ifthe computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot E The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it E Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction PC Card overheating Some PC Cards can become hot during prolonged use which may result in errors or instability in the operation of the device in question In addition you should also be careful when you remove a PC Card that has been used for a long time Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual
183. rameter value automatically selected by the system when you or the program do not provide instructions Also called a preset value delete To remove data from a disk or other data storage device Synonymous with erase device driver A program that controls communication between a specific peripheral device and the computer The CONFIG SYS file contains device drivers that MS DOS loads when you turn the computer on User s Manual Glossary 5 Glossary dialog box A window that accepts user input to make system settings or record other information disk drive The device that randomly accesses information on a disk and copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head disk storage Storing data on magnetic disk Data is arranged on concentric tracks much like a phonograph record display A CRT LCD or other image producing device used to view computer output documentation The set of manuals and or other instructions written for the users of a computer system or application Computer system documentation typically includes procedural and tutorial information as well as system functions DOS Disk Operating System See operating system driver A software program generally part of the operating system that controls a specific piece of hardware frequently a peripheral device such as
184. rd this computer in accordance with applicable laws and regulations For further information contact your local government This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulation it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly If your hard disk drive or other storage media contains sensitive data you should be aware that standard deletion procedures do not remove data from the media These standard deletion procedures include E Selecting Delete for a target file E Putting files in the Recycle Bin and emptying the Recycle Bin E Reformatting the media E Reinstalling an operating system from the recovery CD ROM The procedures above delete only the initial part of the data used for file management This makes the file invisible to the operating system but the data can still be read by specialized utilities If you dispose of the computer please delete all the data on its hard disk drive Doing so prevents unauthorized use of such data To ensure your data is not used for unauthorized purposes you can E Physically destroy the hard disk drive E Use a proven specialized utility to overwrite al
185. re enable it Start gt Control Panel gt System and Maintenance gt System gt Device Manager gt Network adapters and right click the wireless device then choose enable The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN Do not install or remove a memory module while Wake up on LAN is enabled E The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature E The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5E cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CATS cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect
186. re that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations On Windows Vista the use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Wireless communication switch You can enable or disable Wireless communication Wireless LAN and Bluetooth functions with the on off switch No transmissions are sent or received when the switch is off Slide the switch to the right to turn it on and to the left to turn it off User s Manual 4 26 Operating Basics Wireless communication Indicator LAN i The wireless communication indicator shows the status of the computer s wireless communication functions Indicator status Indication Indicator off The wireless communication switch is off no wireless functionality is available Indicator glows Wireless communication switch is on Wireless LAN or Bluetooth is turned on by an application If you used the Task Bar to disable the wireless LAN restart the computer or perform the following procedure to
187. reless Mouse is a wireless optical mouse compatible with Bluetooth You can buy the Bluetooth Wireless Mouse from a TOSHIBA dealer The Bluetooth Wireless Stereo is a wireless stereo headphone set compatible with Bluetooth You can buy the Bluetooth Wireless Stereo from a TOSHIBA dealer The Bluetooth 2 0 EDR Module Kit is an internal computer module which supports both Bluetooth V2 0 and EDR You can buy the module from a TOSHIBA dealer The DVD Super Multi Drive can run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without an adaptor and connects to one of the computer s USB ports The External CD RW DVD ROM Drive can run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without an adaptor and connects to one of the computer s USB ports User s Manual 3 27 TOSHIBA Chapter 4 Operating Basics This chapter describes the basic operations of your computer highlights the precautions that should be taken when using it Using the Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go ALLL x SRS ROSE Touch Pad control buttons Figure 4 1 Touch Pad and Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons ona standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depend
188. resetting a computer without turning it off window A portion of the screen that can display its own application document or dialog box Often used to mean a Microsoft Windows window Wireless LAN Local Area Network LAN through wireless communication write protection A method for protecting a floppy diskette from accidental erasure User s Manual Glossary 13 Index A AC adaptor 3 2 additional 3 26 connecting 1 4 ASCII characters 5 7 Back light On Off button 3 5 Battery charging 6 6 extending life 6 9 indicator 2 10 6 2 monitoring capacity 6 7 real time clock 3 2 6 4 save mode 3 6 types 6 4 Battery pack 2 5 3 2 additional 6 1 replacing 6 10 BIOS Setup 7 8 Bluetooth 3 4 4 25 Bluetooth 2 0 EDR Module Kit 3 27 Bluetooth Stack for Windows by Toshiba 3 9 Bluetooth USB Adaptor 3 26 problems 8 19 Wireless Optical Mouse 3 27 Wireless Stereo Headset 3 27 Boot Priority 7 3 C Cleaning the computer 4 29 Cooling vents 2 2 D DC IN indicator 2 10 6 3 User s Manual TOSHIBA Display 3 3 automatic power off 3 5 brightness down 5 4 brightness up 5 4 controller B 1 hinges 2 8 opening 1 6 screen 2 8 Docking port 2 6 Documentation list 1 1 DVD Super Multi drive problems 8 9 using 4 9 writing 4 13 E Equipment checklist 1 1 External monitor 2 2 3 21 problems 8 17 F Fingerprint Sensor location 2 7 problems 8 14 using 4 2 Floppy diskette care 4 21 FN 1 TOSHIBA Zooming Uti
189. rminal printer and disk drives and the settings that define how your system works You use the HW Setup program to control your system configuration control keys A key or sequence of keys you enter from the keyboard to initiate a particular function within a program controller Built in hardware and software that controls the functions of a specific internal or peripheral device e g keyboard controller co processor A circuit built into the processor that is dedicated to intensive math calculations CPS Characters Per Second Typically used to indicate the transmission speed of a printer CPU Central Processing Unit The portion of the computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the television set cursor A small blinking rectangle or line that indicates the current position on the display screen D data Information that is factual measurable or statistical that a computer can process store or retrieve data bits A data communications parameter controlling the number of bits binary digits used to make up a byte If data bits 7 the computer can generate 128 unique characters If data bits 8 the computer can generate 256 unique characters DC Direct Current Electric current that flows in one direction This type of power is usually supplied by batteries default The pa
190. rnation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working in this instance the following message will be displayed when you turn on the power B k x RTC battery is low or CMOS checksum is inconsistent Press F1 key to set Date Time You can change the Real Time Clock settings by turning the computer on while pressing the ESC key and then the F1 key when prompted Please refer to Chapter 8 Troubleshooting for further information The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached User s Manual 6 4 Power and Power Up Modes Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smo
191. rnation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options User s Manual 3 5 Hardware Utilities and Options Keypad overlay Power on password Instant security Intelligent power supply Battery save mode Panel power on off 1 Low battery automatic Hibernation Mode Heat dispersal TOSHIBA HDD Protection 1 1 A ten key numeric keypad is integrated into the keyboard Please refer to the Keypad overlay section in Chapter 5 The Keyboard for information on using this feature Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A specific hot key function automatically locks the system providing data security A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specified in the Power Options This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options When battery power is exhausted to the
192. ry for TOSHIBA Launcher to launch DVD MovieFactory Insert a DVD RW or DVD RW disc in Burner Click Video Disc gt Burn Video to Disc to launch Direct Recording dialog box choose DVD Video VR to invoke Straight Capture to Disc Page Choose DVD Video format Choose the capture source is DV Press Capture button User s Manual 4 18 Operating Basics Simplified steps for making a DVD Video from adding video source 1 6 Click Start gt All Programs gt DVD MovieFactory for TOSHIBA gt Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory Click Video Disc gt New Project to invoke 2nd Launcher choose your project type then invoke DVD MovieFactory Add source from HD Disk by click Add Video files button to invoke browser dialog box Choose the source video then go to Next page to apply Menu After choose the menu template press Next button to go to Burning Page Choose the output type then press Burn button How to learn more about Ulead DVD MovieFactory Please refer to the Help and Manual files for additional Ulead DVD MovieFactory information Important information for use Note the following limitations when you write Video DVD i Editing digital video E Log in with Administrator rights to use DVD MovieFactory MH Make sure that your computer is running on AC power when using DVD MovieFactory E Operate the computer at Full Power Do not use power saving fea
193. s can only be activated or modified by a user with supervisor authority If the supervisor password is not set click on the Set button in Supervisor Password from the supervisor tab in TOSHIBA Password Utility and set the password on the dialog screen that appears Then click on the Set button in TOSHIBA Anti theft Protection Timer Take the following action if the set limit is exceeded Ifthe Supervisor Password is registered but the User Password is not enter the Supervisor Password to boot up the computer If both the Supervisor Password and the User Password are registered enter either the Supervisor Password the User Password or the fingerprint authentication to boot up the computer E The limit counts the number of days from the last time Windows is logged on till the next time the computer is booted up The range can be set from 1 to 28 days E Authentication is required if the computer s clock is significantly modified E f the Supervisor Password is deleted this function becomes disabled User s Manual G 1 TOSHIBA Appendix H Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers In the text in this manual XX is used to show which Legal Footnotes description is related to TOSHIBA computers Description s related to this computer are marked with a blue XX in this manual Clicking on XX will display the related description Non applicable Icons 1 C
194. s mode will give priority to computer processing power over battery operating time Default Wireless LAN This feature enables or disables the Wireless LAN Enabled Enables Wireless LAN functions Default Disabled Disables Wireless LAN functions User s Manual 7 13 TOSHIBA EN Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process Resolving problems will be much easier if you observe the following guidelines E Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem E Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from your reseller dealer or service provider i
195. s require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left Display Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left G am Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions User s Manual PORTEGE R500 Terminology This term is defined in this document as follows Start The word Start refers to the button in Microsoft Windows Vista User s Manual x TOSHIBA General Precautions TOSHIBA computers are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Creating a computer frien
196. se format gt Arrow Mode When the Arrow Mode indicator lights green you can use the gray labeled keys on the keypad overlay as cursor keys Please refer to the Keypad overlay section in Chapter 5 The Keyboard for more information Numeric Mode When the Numeric Mode indicator lights green A you can use the gray labeled keys on the keypad overlay for number entry Please refer to the Keypad overlay section in Chapter 5 The Keyboard for more information User s Manual 2 11 The Grand Tour Optical disc drives The computer is configured with a DVD Super Multi drive Some models are equipped with an optical disc drive An ATAPI interface controller is used for CD DVD ROM operation When the computer is accessing a CD DVD an indicator on the drive glows For information on loading and unloading discs refer to the Using optical disc drives section in Chapter 4 Operating Basics Region codes for DVD drives and media DVD Super Multi drives and their associated media are manufactured according to the specifications of six marketing regions When you purchase DVD Video make sure it matches your drive otherwise it will not play properly Code Region 1 Canada United States 2 Japan Europe South Africa Middle East 3 Southeast Asia East Asia 4 Australia New Zealand Pacific Islands Central America South America Caribbean 5 Russia Indian Subcontinent Africa North Korea Mongolia 6 China Writable discs
197. se note that some software may disable or interfere with soft key operations and that the soft key settings are not restored when the computer returns from Sleep Mode Emulating keys on an enhanced keyboard SER EA ASA BITS CLEC eg l ere TT je OY Figure 5 1 A 104 key enhanced keyboard layout FEH This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard The FN key can be combined with the following keys to simulate functions similar to those of keys on the 104 105 key enhanced keyboard which are not on this computer s keyboard User s Manual 5 2 The Keyboard Hot keys q 0 e A J N y Press FN F10 or FN F11 to access the computer s integrated keypad When activated the keys with grey markings on their bottom edge become either numeric keypad keys FN F11 or cursor control keys FN F10 Please refer to the Keypad overlay section in this chapter for more information on how to operate these keys taking care to note that the power on default for both settings is off el FQ Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off ENTER lt JN Press FN ENTER to simulate ENTER
198. service provider In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer will give you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard hard disk drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters If you have a printer attached print a copy of the screen using the PRTSC key and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see User s Manual 8 2 Troubleshooting Hardware and system checklist E Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observations so you can describe them in detail to your reseller deal
199. sibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor User s Manual 2 14 TOSHIBA Chapter 3 Hardware Utilities and Options Hardware J This section describes the hardware of your computer The actual specifications may vary depending on the model you purchased Processor CPU The computer is equipped with an Intel processor Intel Core 2 Duo Processor which incorporates a 2MB level2 cache memory It also supports Enhanced Intel SpeedStep Technology Some models in this series carry Intel Centrino Duo processor technology which is based on three separate technologies of Intel Core 2 Duo processor Inte PRO Wireless Network Connection and Mobile Intel 945 Express Chipset Family Legal Footnote CPU 2 For more information on the CPU please refer to the Legal Footnotes section in Appendix H or Click the 2 above User s Manual 3 1 Hardware Utilities and Options Memory Built in 512 or 1 024MB memory module is installed on the main board Slot 512 or 1 024MB memory module can be installed in the computer s memory slot for a maximum of 1 536 or 2 048MB system memory Video RAM The amount of Video RAM available is dependent on the computer s system memory Start gt Control Panel gt Appearance and Personalization gt Personalization gt Display Settings The amount of Video RAM can be v
200. ssive force when opening or closing the display panel User s Manual 1 6 Getting Started Turning on the power Il This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section in Chapter 6 Power and Power Up Modes for more information E After you turn on the power for the first time do not turn it off until you have set up the operating system Please refer to the section Starting up for the first time for more information E Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds Power button Figure 1 5 Turning on the power Starting up for the first time i The Microsoft Windows Vista Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the Software License Terms carefully Turning off the power The power can be turned off in one of three modes either Shut Down Boot Mode Hibernation Mode or Sleep Mode Shut Down mode Boot Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save i
201. t to the hard disk drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the CD DVD or floppy diskette User s Manual 17 Getting Started WN E Make sure the Hard Disk Drive indicator is off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk E Never turn off the power while an application is running Doing so could cause loss of data E Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss 3 Click Start 4 Click the arrow button H located in the power management buttons lee well and select Shut Down from the menu 5 Turn off any peripheral devices connected to your computer IN Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory so that when you turn on the power again you can continue working right where you left off Turning Off Your Computer where Electronic Devices are Regulated or Controlled When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always shut down the
202. th wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other User s Manual 4 25 Operating Basics J Security Two advanced security mechanisms ensure a high level of security E Authentication prevents access to critical data and makes it impossible to falsify the origin of a message E Encryption prevents eavesdropping and maintains link privacy Bluetooth Stack for Windows by TOSHIBA Please note that this software is specifically designed for the following operating systems E Microsoft Windows Vista Information regarding the use of this software with these operating systems is listed below with further details being contained with the electronic help files supplied with the software This Bluetooth Stack is based on the Bluetooth Version 1 1 1 2 2 0 EDR specification However TOSHIBA cannot confirm the compatibility between any computing products and or other electronic devices that use Bluetooth other than TOSHIBA notebook computers Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be awa
203. that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents E Damage that may be caused by using third party equipment or software User s Manual 4 13 Operating Basics Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting E Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of CD R CD RW DVD R DVD RW DVD R DVD RW or DVD RAM media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO LTD MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd CD RW Multi Speed and High Speed MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd CD RW Ultra Speed MITSUBISHI CHEMICAL CORPORATION DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN CO LTD Matsushita Electric Industrial Co Ltd DVD R MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd DVD RW DVD
204. the previous step Insert the Windows Setup CD ROM into the optical disc drive and boot the computer up from the CD The Windows Setup program will start User s Manual D 2 Intel Matrix Storage Manager D When the message Press F6 if you need to install a third party SCSI or RAID driver appears on the screen press the F6 key When the message Setup will load support for the following mass storage device s appears on the screen press the S key Select Intel R 82801GBM SATA AHCI Controller and press the ENTER key Follow the onscreen instructions to continue setting up windows Please use only hard disk drives that the computer supports The system may not function correctly if unsupported hard disk drives are used Errors may occur in the following situations E When using applications which directly access the hardware and read from or write to the hard disk drive E When using another operating system such as Linux to run application that read from or right to the hard disk drive How to install Intel Matrix Storage Manager on Windows XP or Windows Vista To install this software on Windows XP or Windows Vista logon with an account that has administrator user privileges 1 Double click the Intel Matrix Storage Manager setup file iata_cd exe located in the C TOSAPINS Intel Matrix Storage Manager folder Follow the onscreen installation instructions Restart the syste
205. the computer Grasp the Dummy card and draw it Insert the PC Card into the PC Card slot on the side of the computer 5 Press the PC Card gently to ensure a firm connection is made Poe PC Card slot PC Card PC Card eject button Figure 3 1 Inserting the PC Card 6 After inserting the PC Card you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct Removing a PC Card To remove a PC Card follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Task Bar 2 Point to PC Card and click the left Touch Pad control button 3 Press the PC Card eject button to partially extend it out of the computer If the PC Card is not inserted all the way into the computer the eject button may not cause it to pop out sufficiently to allows it to be grasped In this instance simply push the PC Card firmly back into the computer and then press the eject button again 4 Press the extended PC Card eject button in order to eject the PC Card partially out of the computer User s Manual 3 12 Hardware Utilities and Options i 5 Grasp the PC Card and remove it PC Card Figure 3 2 Removing the PC Card 6 Insert the Dummy card into the PC Card slot When you do not use a PC card please be sure to insert a Dummy card SD SDHC Card J Set the SD Card type SD memory cards and SDHC memory cards in the SD Card slot
206. the technique that allows one machine to operate as multiple virtual machines J The Virtualization Technology is supported with some models The Disabled command does not allow use of the Intel Virtualization Technology The Enabled command allows use of the Intel Virtualization Technology Enabled Enables Virtualization Technology Disabled Disables Virtualization Technology Default Enhanced C States This feature enables or disables the Enhanced C States Enabled This lowers the power consumption Default Disabled This does not lower the power consumption Execute Disable Bit Capability This setting which is displayed on the first page of the setup screen configures the Execute Disable Bit function of the computer s processor This function is specific to Intel processors and when activated helps to reduce security threats to the computer by preventing certain classes of malicious buffer overflow attacks when combined with a supporting operating system such as Windows Vista Available Makes the processor s Execute Disable Bit Capability available for use Default Not Available Disables the processor s Execute Disable Bit Capability so that it is not available for use User s Manual 7 10 HW Setup amp BIOS Setup Auto Power On This is a function for automatically turning on the computer This item shows the current Auto Power On setting When Alarm Time Wake up on LAN or Critical
207. tion in Chapter 1 Getting Started if required Remove the AC adaptor and all cables and peripherals connected to the computer Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required Loosen the two screws securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from being lost Slide your fingernail or a thin object under the cover and lift it off Push the latches away from the module in order to release it a spring will force one end of the module up at an angle User s Manual 3 19 Hardware Utilities and Options 7 Grasp the module by its edges and remove it from the computer JN E f you use the computer for a long time the memory modules and the circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of them E Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems 7 Latches Figure 3 8 Removing the memory module 8 Seat the memory module cover in place and secure it with two screws 1 Take care to ensure that the memory module cover is firmly closed 9 Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Po
208. tions About 1 5GB hidden partition is allocated on the hard disk drive for the System Recovery Options This partition stores files which can be used to repair the system in the event of a problem The System Recovery Options feature will be unusable if this partition is deleted System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows Help and Support content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions The Windows Vista CompletePC Backup feature can be used on Windows Vista Business Edition and Ultimate Edition User s Manual Getting Started System Recovery This section describes the creation of Recovery Discs and their use Creating Optical Recovery Discs pio This section describes how to create Recovery Discs E For models that do not provide with optical disc drives an external optical disc drive is requir
209. tor cord will be included with the computer I depending on the model 2 Connect the AC adaptor s DC output plug to the DC IN 15V jack on the left side of the computer DC IN 15V jack Figure 1 3 Connecting the adaptor to the computer 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow User s Manual 1 5 Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Display panel Figure 1 4 Opening the display panel f N Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer 2 l E Be careful not to open the display panel too far as this could put stress I on the display panel s hinges and cause damage E Do not press or push on the display panel Do not lift the computer by the display panel E Do not close the display panel with pens or any other objects left in between the display panel and the keyboard E When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use exce
210. tures E While you are editing DVD you can display preview However if another application is running The preview might not display properly Mm DVD MovieFactory cannot edit or play copy protected content E Do not enter Sleep or Hibernation Mode while using DVD MovieFactory E Do not operate DVD MovieFactory immediately after turning on the computer Please wait until all Disc Drive activity has stopped HM When recording to a DV Camcorder to ensure you capture all of your data let the camcorder record for a few seconds before you begin recording your actual data BH CD recorder JPEG functions DVD Audio mini DVD and Video CD functions are not supported in this version Hm While recording video to DVD please close all other programs E Do not run software like a screen saver because it can put a heavy load on the CPU H Do not support mp3 decode and encode User s Manual 4 19 Operating Basics 2 Before recording the video to DVD lm When you record DVD disc please use only discs recommended by the Drive manufacturer H Do not set the working drive to a slow device like a USB1 1 hard disk drive or it will fail to write DVD E Do not perform any of the following actions E Operate the computer for any other function including using a mouse or Touch Pad or closing opening the display panel E Bump or cause vibration to the computer Use the Mode control button and Audio Video control button to
211. ue or port for using such a device See also CRT RJ45 A modular LAN jack ROM Read Only Memory A nonvolatile memory chip manufactured to contain information that controls the computer s basic operation You cannot access or change information stored in ROM S SCSI Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices SD SDHC Card Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants serial communications A communications technique that uses as few as two interconnecting wires to send bits one after another User s Manual Glossary 11 Glossary serial interface Refer to a type of information exchange that transmits information sequentially one bit at a time SIO Serial Input Output The electronic methodology used in serial data transmission soft key Key combinations that emulate keys on the IBM keyboard change some configuration options stop program execution and access the numeric keypad overlay software The set of programs procedures and related documentation associated with a computer system Specifically refers to computer programs that direct and control the computer system s activities See also hardware stop bit One or more bits of a byte that follow the transmitted character or group codes in asynchronous serial communications subpixel
212. ve Cc Selects the CD ROM 2 M Selects the USB memory drive 1 The floppy diskette drive will be used to start the computer when there is a bootable disk contained in the external drive If SD memory card is installed as well the external floppy diskette drive will be checked first followed by the SD memory device itself 2 The optical disc drive will be used to start the computer when there is a bootable disk contained in the drive User s Manual 7 9 HW Setup amp BIOS Setup Il To change the boot drive follow the steps below 1 Hold down F12 and boot the computer 2 The following menu will be displayed with the following icons Built in hard disk drive CD ROM FDD or SD memory card Network LAN USB Memory boot L a F pe gogan Please note that a highlighted bar will only appear under the selected device 3 Use the left right cursor keys to highlight the boot device you want and press ENTER If a Supervisor Password has been set manual boot device selection functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in HW Setup HDD Priority Options If more than one hard disk drive is installed in the
213. vider User s Manual 8 7 Troubleshooting Internal display panel Apparent computer s display panel problems may be related to the computer s setup and configuration please refer to Chapter 7 HW Setup amp BIOS Setup for further information Problem Procedure No display Press the FN F5 hot keys to adjust the display priority and to make sure it is not set for output to an external monitor Markings appear on the These marks may have come from contact with computer s display the keyboard and Touch Pad while the display panel panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it Problems above remain You should initially refer to the documentation unresolved or other supplied with you software to determine if it is problems occur this that is causing the problems Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Hard disk drive Problem Procedure Computer does not boot Check to see whether that is a floppy diskette in from hard disk drive the floppy diskette dr
214. wer most of the settings will revert back to their default values However please note that the following items will not be affected in this instance e Password e Hard Disk Drive Password e Security Controller e Fingerprint patterns Starting and Ending the BIOS Setup Program pio Starting the BIOS Setup Program 1 Turn on the computer while pressing the ESC key if the Password prompt is displayed enter either the Supervisor Password if one is set or the User Password and press the ENTER key Please refer to Chapter 6 the TOSHIBA Password Utility for further details about the User Password Atthe Check system Then press F1 key prompt press the F1 key the BIOS setup application will start up Please refer to the operating instructions displayed in the settings screen Ending the BIOS Setup Program In order to save the changes you have made and end the BIOS setup application follow the steps as detailed below 1 Press the END key this will cause the Are you sure Y N The changes you made will cause the system to reboot prompt to be displayed at the bottom of the screen Press the Y key this will save the configuration changes and end the BIOS setup application automatically restarting the computer User s Manual 7 8 HW Setup amp BIOS Setup Ending the BIOS Setup Program Halfway The configuration settings can be terminated halfway without saving any of the changes made by fo
215. wer Up Modes if required 10 Turn your computer over User s Manual 3 20 Hardware Utilities and Options External monitor An external analog monitor can be connected to the external monitor port on the computer To connect a monitor follow the steps as detailed below Connecting the monitor cable 1 Turn the computer s power off 2 Connect the monitor cable to the external monitor port Monitor cable Figure 3 9 Connecting the monitor cable to the external monitor port 3 Turn the external monitor s power on 4 Turn the computer s power on When you turn on the power the computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to Chapter 5 The Keyboard for further details on using hot keys to change the display setting y Do not disconnect the external monitor while in Sleep or Hibernation Mode Turn off the computer before disconnecting the external monitor User s Manual 3 21 Hardware Utilities and Options USB FDD Kit The USB floppy diskette drive accommodates either a 1 44MB or 720KB floppy
216. when it becomes discharged Procedures To recharge a battery pack while it is installed in the computer connect the AC adaptor to the DC IN 15V jack and plug the other end into a working outlet the Battery indicator will glow orange while the battery is being charged UN Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack Never attempt to charge the battery pack with any other charger Time Refer to User Information Guide about Charging time User s Manual 6 6 Power and Power Up Modes Battery charging notice The battery may not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 to 35 C 41 to 95 F E The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions E The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time E A cool battery is installed in a warm computer In such cases you should follow the steps as detai
217. which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of Pd this product please contact your local city office your household waste disposal service or the shop where you purchased the product This symbol may not stick depending on the country and region where you purchased User s Manual vii TOSHIBA Preface Congratulations on your purchase of the PORTEGE R500 series computer This powerful notebook computer provides excellent expansion capability includes multimedia functionality and is designed to provide years of reliable high performance computing This manual tells how to set up and begin using your PORTEGE R500 computer It also provides detailed information on configuring your computer basic operations and care using optional devices and troubleshooting If you are a new user of computers or if you re new to portable computing first read over the Chapter 1 Getting Started and Chapter 3 Hardware Utilities and Options chapters to familiarize yourself with the computer s features components and accessory devices Then read Chapter 1 Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section in
218. wireless communication switch is turned on Be careful not to let screws or other foreign matter fall into the computer It could cause malfunction or electric shock Additional memory module is a precision electronic component that may be fatally damaged by static electricity Since the human body can carry static electricity it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands User s Manual 3 16 Hardware Utilities and Options Point to note about memory module error E Ifyou install a memory module that is not compatible with the computer the Power indicator will flash on for 0 5 seconds off for 0 5 seconds in the following way E lf there is an error repeatedly flashes orange twice then blue once In all instances you should shut down the computer and remove the incompatible module s E If you install a memory module which is larger than the maximum capacity of the computer the Power indicator will flash on for 0 5 seconds off for 0 5 seconds in the following way E lf there is an error repeatedly flashes orange three times then blue three times In all instances you should shut down the computer and install a different memory module which keeps the total system memory inclusive of the main board memory module within 2 048MB DT Use a point size 0 Phillips
219. wo seconds off both while the system is shutting down and while it remains turned off The Battery indicator shows the condition of the battery s charge blue indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 6 Power and Power Up Modes for more information on this feature The Hard Disk Drive indicator glows blue whenever the computer is accessing the built in hard disk drive The SD Card indicator glows blue when the computer is accessing the device in the SD Card slot The Wireless communication indicator glows orange when the Bluetooth and Wireless LAN functions are turned on Only some models are equipped with Bluetooth and Wireless LAN functions User s Manual 2 10 The Grand Tour Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions E When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed E When the Arrow Mode indicator glows the keypad overlay allows you to use cursor functions E When the Numeric Mode indicator glows the keypad overlay allows you to enter numbers Numeric Mode z indicator CAPS LOCK indicator SS Pee Figure 2 8 Keyboard indicators CAPS LOCK This indicator glows green when letter keys are locked into their upperca
220. you have a DVD Super Multi drive refer also to the Writing CD DVDs on DVD Super Multi drives section for precautions on writing to CDs DVDs E When the power of the optical disc drive is off pressing the FN Tab keys will turn the power of the optical disc drive on Furthermore it is possible to set it to turn the power of the optical disc drive on and eject the tray at the same time E For models that do not provide with optical disc drives an external optical disc drive is required to create the Recovery Discs A writable external optical disc drive that is sold separately and compatible to the computer is required to create the Recovery Discs It can be purchased from TOSHIBA dealers E This machine supporting the following optical disc drives for creating optical recovery discs External DVD Super Multi Drive PA3454U External CD RW DVD ROM Drive PA3438U User s Manual 4 9 Operating Basics Loading discs To load CD DVDs follow the steps below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened SSS eS Eject button Figure 4 3 Pressing the eject button and pulling the disc tray open 3 Lay the CD DVD label side up in the disc tray Figure 4 4 Inserting a CD DVD Q F When the disc tray is fully opened the edge of the computer will extend J slightly over the CD DVD tray Therefore y
221. ystem malfunction if it found its way onto the computer s components In this instance always use a felt tipped pen and write the label first before applying it to the floppy diskette Never put a floppy diskette in a location where water or other liquid may make contact with it or where it is excessively damp either of these conditions could cause data loss Never use a wet or damp floppy diskette this could damage the floppy diskette drive or other devices within the computer Data may be lost if the floppy diskette is twisted bent or exposed to direct sunlight extreme heat or cold Do not place heavy objects on your floppy diskettes Do not eat smoke or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface Magnetic energy can destroy the data on your floppy diskettes In view of this you should keep your floppy diskettes away from speakers radios televisions and other sources of magnetic fields User s Manual 4 21 Operating Basics Sound System This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows E To launch the Volume Mixer utility right click on the speaker icon on the taskbar and select Open Volume Mixer from the sub menu E To adjust the volume level of speakers or h

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