Toshiba PA3477U Network Hardware User Manual
Contents
1. Cable AC Adapter Modem Television The power indicator LED on the modem front panel will light if power is present at the outlet The modem will start operating once power is connected No additional operator intervention is required It will automatically find the data channel register and connect to your computer Check the cable modem status The front panel indicators LEDs show that the cable modem is operating properly when they are in the following condition CABLE lit PC lit DATA flashing or not lit TEST not lit POWER lit 222. QPSK 8 dBmV to 55 dBmV 16QAM 75 ohms gt 6 dB from 5 MHz to 42 MHz 10Mbps half duplex 12Mbps 120VAC 60Hz AC adapter output to cable modem 12VDC 1A AC Power consumption Mechanical Size inches Weight Ibs 7 W approximately 1 4 0 1 width x 6 5 0 1 height not includes the stand x 5 7 0 1 depth 1 1 approximately not includes the AC adapter TOSHIBA Environmental Operating temperature 32 to 104 degrees Fahrenheit Humidity 10 to 90 percent non condensing Storage temperature 4 to 140 degrees Fahrenheit Safety EN60950 UL1310 UL1950 EMC EN55022 1998 3rd Class B Emission EN55024 1998 Immunity FCC part 15 class B 16 TOSHIBA Q amp A Q How to connect the cable modem to the hub switch via the 10BASE T A Cable Modem is connected to the uplink port on the hub switch or use cross over Ethernet cable to connect the normal port on the 10OBASE T hub switch See below Cross over Cable or connect to uplink port USB Cable Cable TV Coax Jj eS HUB Switch Cable Modem Q How to connect the Cable Modem to the PC via the USB A Plug the Type A end of the USB cable into the USB port of your PC And plug the Type B end of the USB cable into the USB port located in the back of Cable Modem See above NOTES Macintosh computers do not support networking through USB Mac users must use an Ethernet connection Q Do I need to turn off
3. HUSasSsosanassasegan SGCGEaLAESASesEacnocananssagy BORGGLGESBAGASGGCE4HS nena SSSS6G 040 R0h464094668R 6846 SUVSSERGEGGC005O4H585 SEn oo GU0GOOGGL00nit SSS eohosoue ct baosanaag SUAS Woo nananaugs YouUsenaweosansaseesogucuas QHSoa GPM aasanesassaggussags BEGSATUSEASADSONH DUJO OUT Ua ua bt t fy he kh es TSTISSSU SS SQISusuencus SeSVUsSIGsootobt VAVGCOGGEat BEGOoNShons SUOVSsoseoensscs SOVoesuSus V1 9H Vssouasassoos SOGROSHAGEULBSOEHYOCoOnCoONS UOUGVUSSoCsSetT nos BVBVVAVG6Oh4tag 14 TOSHIBA Specifications The Toshiba DOCSIS Cable Modem is DOCSIS MCNS compliant RF Interface Receiver Physical Speed Symbol rate Demodulation Bandwidth Frequency range Input signal level Input impedance Input Return loss Transmitter Physical Speed Symbol rate Modulation Bandwidth Frequency range Output signal level Output impedance Output Return loss PC Interface 10BASE T USB Power AC adapter input 30 Mbps 64QAM 43 Mbps 256QAM 5 056941 Msym sec 64QAM 5 360537 Msym sec 256QAM 64QAM 256QAM 6 MHz 88 MHz to 860 MHz edge to edge in 62 5 kHz steps 15 dBmV to 15 dBmV 75 ohms gt 6 dB from 88 MHz to 860 MHz 320 640 1280 2560 5120Kbps QPSk 640 1280 2560 5120 10240Kbps 16QAM 160 320 640 1280 2560 ksym sec QPSK 16QAM 200 400 800 1600 3200 kHz 5 to 42 MHz edge to edge in 1Hz steps 8 dBmV to 58 dBmV
4. Warnings Comply with all warnings on the products and in the operating instructions Check Power Sources Operate this product only from the type of power source indicated on the product s marking label If you are not sure of the type of power supplied to your home consult your dealer or local power company Be Careful of Overloading Do not overload wall outlets or extension cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Periodically examine the cord and if its appearance indicates damage or deteriorated insulation have it replaced by your service technician Protect Power Cords Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords where they are attached to plugs and convenience receptacles and examine the point where they exit from the product Check Ventilation Slots and openings in the enclosure are provided for ventilation to ensure reliable operation of the product and to protect it from overheating Do not block or cover these openings Never block these openings by placing the product on a bed sofa rug or other similar surface Never place this product near or over a radiator or heat register or any other heat source including amplifiers Do n
5. J 45 connector used with Ethernet LAN 10 indicates the speed 10 Mbps Base refers to baseband technology and T means twisted pair cable Cable TV Coax Cable that allows wide bandwidth transmission over long distances Coaxial cable coax comprises an inner conductor surrounded by insulation An outer conductor wraps around the insulation which in turn is covered by an outer plastic covering Ethernet card A plug in circuit board installed in an expansion slot of a personal computer The Ethernet card sometimes called a Network Interface Card or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the 10BASE T LAN cable F connector A type of coaxial connector labeled RF on the rear of the Toshiba Cable Modem that connects the modem to the cable system Headend The equipment in the central office of the service provider where the cable signals originate Hybrid Fiber Coaxial HFC system A system where the trunk of the cable plant is of fiber technology Somewhere near the subscriber s home the fiber is connected to a coaxial cable and the signal is converted so that it s compatible with the fiber media The coaxial cable then runs through the branches of the network and is finally dropped into the home HUB A device used to connect multiple computers to the cable modem Internet A collection of interconnected networks used for world
6. TOSHIBA Toshiba DOCSIS Cable Modem Owner s Manual PCX2500 Model Name DAZ8821F S Jan 2002 UDU TOSHIBA Warning This product may not be exported outside the US and Canada without US Department of Commerce Bureau of Export Administration authorization Any export or re export by the purchaser directly or indirectly in contravention of U S Export Administration Regulation is prohibited Product and company names listed are trademarks or trade names of their respective companies Copyright 2002 Toshiba Corporation All rights reserved This manual may not be reproduced in part or in whole without the permission of Toshiba Corporation The content of this manual is subject to change without notice in the future Toshiba Corporation assumes no liability for damages resulting from the use of this product or the information contained in this manual TOSHIBA Table of Contents Congratulations on Your Purchase Contact Information Support Information Sales Information Web Page Important Rules for Safe Operation Installation Use Service Overview How does a cable modem work How does a cable modem connect to a computer What is DOCSIS Getting Started What s in the box Front side LEDs Rear side Connectors Installing USB Drivers Diagnostics How to Use the Stand Specifications Q amp A Regulatory Glossary Installing the Cable Modem onomnondw hasan fh A Oo ea hoy a a a
7. e in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this unit does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or experienced radio TV technician for help lt gt International declaration of conformity This equipment has been tested and found to comply with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC Conformity with these Directives is based upon compliance with the following harmonized standards Safety EN60950 1992 EMC EN55022 1998 Class B EN61000 3 2 1995 EN61000 3 3 1995 EN55024 1998 IEC61000 4 2 1995 IEC61000 4 3 1995 IEC61000 4 4 1995 IEC61000 4 5 1995 IEC61000 4 6 1996 IEC61000 4 8 1993 IEC61000 4 11 1994 TOSHIBA Glossary 10BASE T Unshielded twisted pair cable with an R
8. e in performance such as the inability to perform basic functions this indicates a need for service Require Safety Check Upon completion of any service or repairs to this product ask the service technician to perform safety checks recommended by service point to determine that the product is in safe operating condition TOSHIBA Overview The modem provides you with high speed data communications over the television cable network by following the widely accepted DOCSIS MCNS standards being developed by the Multimedia Cable Network System MCNS consortium Those standards offer a combination of high performance and interoperability among many of the cable system operators in North America How does a cable modem work As you know digital signals are represented by high and low electrical voltage levels And how fast these levels can switch and still be transmitted is determined by the bandwidth of the transmission system The pair of wires used in a telephone connection have greatly limited bandwidth because of their electrical characteristics So what we do is connect a device called a modem between the computer output and the phone line The modem generates an electrical wave whose strength and phase change in step with the highs and lows of the computer s digital output It s because of the smoothness of the resultant signal that a higher data rate can be transmitted A cable modem MOdulates and DEModulates electrical signals in t
9. he same sense that the telephone modem does However since coaxial cable can carry much higher wave frequencies cable modems are far more sophisticated Their internals can include a tuner a bridge a router an encryption decryption device an SNMP agent USB port and an Ethernet hub Furthermore none of the activity caused by these circuits and codes disturbs your regular cable TV reception How does a cable modem connect to a computer The 10BASE T Ethernet connection and USB connection used in this Cable Modem are emerging as the most popular means of connecting a Cable Modem The new DOCSIS standard may change this in the future But for now a 10BASE T Ethernet or USB must be ready in your computer for the Cable Modem to work TOSHIBA What is DOCSIS Data Over Cable Service Interface Specifications DOCSIS defines interface requirements for cable modems involved in high speed data distribution over a cable television network On November 17 1997 Cable Television Laboratories Inc Cable Labs and its members established a formal path of certification for cable modem equipment suppliers to obtain an interoperability seal for their products based on the DOCSIS specification This certification process provides cable modem equipment suppliers with a fast market oriented method for attaining cable industry acknowledgment of compliance with DOCSIS The seal is meant to provide the purchaser with a way to be confident that the modem eq
10. ion Cable Green dark for no downstream RF carrier present or power off flashing slowly 1 for searching the downstream RF carrier flashing 2 for downstream RF carrier present and ranging in progress flashing fast 3 for registration in progress solid for the Cable Modem registered and ready to transfer data PC Green dark for no carrier to from PC present or power off solid for carrier to from PC present Data Green dark for no user data going through the Cable Modem or power off flashing for user data going through the Cable Modem Test Amber dark for initial self test of the Cable Modem OK 4 or power off flashing for initial self test of the Cable Modem in progress 4 or software down loading of the Cable Modem in progress solid for self test failure of the Cable Modem Power Green dark for power off solid for power on Table 1 Status LEDs flashing slowly flashing every 2 seconds approximately 1 2 flashing flashing every 1 second approximately 3 flashing fast flashing every 0 1 second approximately 4 It takes about 30 seconds to complete the self test of the Cable Modem after power on Then searching the downstream RF carrier will be started TOSHIBA How to Use the Stand Please attach the stand to the front of the Cable Modem referring to the figure below SGPC en oovonnsosesotHgnses SVSUPSOVSoOLosusacangsg
11. lug Power Before Cleaning Do not use liquid cleaner or aerosol cleaner Use a damp cloth for cleaning Keep Objects Out of Openings Never push objects of any kind into this product through openings as they may touch dangerous voltage or short out parts which could result in a fire or electric shock Never spill liquid on the product Protect From Lightning For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the cable system This will prevent damage to the product due to lightning and power line surges Take at least 10 seconds between AC plug off and on TOSHIBA Service Do Not Remove Covers Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Unplug this product from the wall outlet carefully as the AC adapter may be hot Refer Servicing to Qualified Service Personnel Under the Conditions Listed Below When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions If the product has been dropped or the cabinet has been damaged When the product exhibits a distinct chang
12. nfirm that the path is correct and click Next Windows should then begin copying the installation drivers 5 Click Finish to complete the driver installation 6 Once this is complete the process will be repeated for the PCX2500 Networking Support 7 Once complete you are ready to surf the internet at warp speed using your new PCX2500 Cable Modem NOTE If you have trouble installing your new PCX2500 Cable Modem you may have inadvertently installed the USB Composite Device Driver that Windows 98SE automatically loads To correct this problem please execute the following on the next page TOSHIBA USB COMPOSITE DRIVER REMOVAL 1 Make sure that the USB cable is plugged into your PC 2 Go to the Start button choose Settings and then Control Panel 3 From inside the Control Panel choose System 4 Choose the tab on the top of the screen for Device Manager 5 Click the next to Universal Serial Bus Controllers 6 Click USB Composite Device to select it and choose Remove 7 Once the USB Composite Device is removed restart your PC and follow the instructions on the previous page 12 TOSHIBA Diagnostics The Cable Modem has five status LEDs for diagnostics You can monitor the LEDs during installation and during normal operations Table 1 shows Cable Modem status LEDs and identifies what each LED light means This table will help you to diagnose problems Function Color Definit
13. ot place this product in a built in installation such as a bookcase or equipment rack unless you provide proper ventilation Do Not Use Accessories Do not use attachments unless they are recommended by Toshiba as they may cause electrical or fire hazards Use the Recommended AC Adapter You must use the Adaptor that comes with your Toshiba Cable Modem TOSHIBA Do Not Use Near Water Do not use this product near water for example near a bath tub sink or laundry tub in a wet basement or near a swimming pool and the like Do Not Place Near High Temperature Source for example near a steamer Kitchen range fire and the like Use Caution in Mounting This Product Do not place this product on an unstable surface or support The product may fall causing serious injury to a child or adult as well as serious damage to the product Use Care in Moving Product and Cart Combinations Quick stops excessive force and uneven surfaces may cause the product and cart combination to overturn Ground the Cable Systems Be sure that the outside cable system is grounded so as to provide some protection against voltage surges and built up static charges Section 810 of the national Electric Code ANSI NFPA No 70 1984 Section 54 of the Canadian Electrical Code Part 1 provides information with respect to proper grounding of the cable systems Do not disconnect RF cable from your Cable Modem while the power to your modem is on USE Unp
14. stack handles all the communications with the subscriber s application USB Universal Serial Bus standardized for easy connections between the PC and the other peripherals USB connects more than computers and peripherals 21 TOSHIBA Installing the Cable Modem To avoid thermal problems allow at least one inch spacing between the ventilation holes and any object to either side of the unit It s best to have no obstructions on top of the unit The top of the unit should be at least two inches from any obstruction Connect the cable modem using the following steps referring to the figure below 1 Connect the Cable TV coax to the input connector of a signal splitter 2 Connect a coaxial cable from one of the output connectors of the splitter to the input connector of the television set 3 Connect a coaxial cable from the other output connector of the splitter to the RF input connector on the cable modem rear panel 4 Connect the 10BASE T and or USB signal cable s from your computer s to the 10BASE T and or USB connector s on the cable modem rear panel 5 Connect the AC adapter to the DC IN 12V 1A jack on the cable modem rear panel Then plug in the AC adapter to the wall electrical outlet 6 If use the USB interface install the USB Driver following the instructions described in Installing USB Drivers in this manual Cable TV 1OBASE T e Coax Connection Splitter USB Connection
15. the Cable Modem A No You can leave Cable Modem powered up Q How can connect multiple PC to the Cable Modem A You can use 10BASE T and USB interfaces simultaneously and also can use a 10BASE T hub or switch for physical connection Cable Modem is controlled by the Cable Operator to allocate how many PCs are available Please contact your local Cable Operator to activate multiple PCs under the Cable Modem TOSHIBA Q Where can download the driver for Cable modem A In case of use 10BASE T interface the Cable Modem is a stand alone device that has a 10BASE T port All workstations or hub must have a 10BASE T port or card to connect to the Cable Modem Since the Cable Modem is a stand alone device there is no special driver needed on the workstation In case of use USB interface the Cable Modem that connects to a PC running Microsoft Windows 98SE 2000 Me or XP via the USB interface you must install USB Driver in your PC A CD ROM attached this product provides this driver Q How can configure the Cable Modem and get monitoring information from it A The Cable Modem can only be configured and monitored by your cable operator 18 TOSHIBA Regulatory lt gt FCC Notice This equipment has been tested and found to comply with the limits for a Class B personal computer and peripherals pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferenc
16. uipment to be purchased is compliant with the specification and that the equipment interoperates with DOCSIS products made by other vendors TOSHIBA Getting Started What s in the Box Make sure that you ve received the following items If any item is missing or damaged contact your dealer immediately Toshiba DOCSIS Cable Modem 10BASE T Cable 6 feet USB Cable 5 feet AC Adapter Stand CD ROM gt gt gt gt Front side LEDs Rear side Connectors Refer to the back cover for cable modem installation instructions 10 TOSHIBA Installing USB Drivers If use the USB interface connect the cable modem to the PC via the USB you must install the USB Driver in your PC as follows These USB Drivers support a PC running Microsoft Windows 98SE 2000 Me and XP Preparation 1 Confirm the Cable modem ready to transfer data by Front panel LED See Diagnostics 2 Plug the Type A end of the USB cable into the USB port of your PC Plug the Type B end of the USB cable into the back of the Cable Modem 3 Insert the USB Drivers CD ROM into your CD ROM drive Installing USB Drivers 1 Follow the instructions described in Preparation on this page After connecting the USB cable the Add New Hardware Wizard appears Click Next 2 Select Search for the Best Driver for your device and click Next 3 Select CD ROM drive and click Next 4 Co
17. w o oooO N N NO ON OO A TOSHIBA Congratulations on Your Purchase Your new Toshiba DOCSIS Cable Modem will provide you with high speed access to the Internet through your cable TV CATV network accesses at a fraction of the time it takes traditional telephone modems In addition your service will be always connected Those two features give you the information you want when you want it and your telephone line is kept free Contact Information Support Information Phone 949 583 3223 Fax 949 583 3597 e mail cablesupport networks toshiba com Sales Information Phone 949 461 4840 e mail cablesales networks toshiba com Web Page http networks toshiba com TOSHIBA Important Rules for Safe Operation In addition to the careful attention devoted to quality standards in the manufacture of your Toshiba DOCSIS Cable Modem safety is a major factor in the design of every product However safety is your responsibility too This section lists important information that will help assure your enjoyment and proper use of the Cable Modem and accessory equipment Please read them carefully before operating and using your modem Installation Read and Follow Instructions You should read all the safety and operating instructions before operating the modem Follow all operating instructions Retain Instructions You should save all the safety and operating instructions for your future reference Heed
18. wide computer based communications IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts 1 a network address and 2 a host address Each network is assigned an address by a government agency and each company administrator assigns an address to each host computer 20 TOSHIBA Modem registration The process the Toshiba Cable Modem uses to make itself known to the headend equipment Once authorized by the router the modem is assigned upstream and downstream channels for data communication Network driver A software file included with the Ethernet card The file is loaded on the computer to allow the computer to recognize the Ethernet card See Ethernet Card RJ 45 Connector on the Toshiba Cable Modem labeled 10BASE T that connects the modem to a computer or to a HUB Subscriber A computer user in the home who accesses a data service using the Toshiba Cable Modem Subnet A network subdivision When subnetting us used the IP Internet Protocol address is divided into a subnet number and a host number Hosts and gateways identify the bits used for the network and subnet number through the use of a subnet mask TCP IP communication stack Software in the subscriber computer that processes packets through the communication layers The subscriber configures the IP address for the computer and the router default gateway in the software The TCP IP communication
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