Toshiba GA-1201 All in One Printer User Manual
Contents
1. sion setting 6 Can you send Emails An error code is printed in the Transmission Reception Journal End gt Refer to the Error code list in the Network Administration Guide for Scanning Functions Troubleshooting 31 Email printing When an error has occurred in the Email printing function check the setting by referring to the list below No Check Item Yes No Countermeasure 1 Is a server for receiving Refer to an appropriate manual Emails correctly set and set the POP3 server cor Next S rectly Ra tep gt If necessary refer to the Setting up DNS Server and Mail Server in the Network Administration Guide for Scanning Functions 2 Is the IP address of this Next S Refer to the Setup Guide for equipment correctly set S tep gt Printing Functions and set the TCP IP correctly 3 Can you utilize the TopAc Refer to the Setup Guide for cess Nee gt Printing Functions and set the HTTP correctly 4 Is the setting for receiving Nas Refer to the Setup Guide for Emails enabled en tep gt Scanning Functions and set the POP3 correctly 5 Is a setting for printing Next S Refer to the Setup Guide for attachment files of the Se tep gt Scanning Functions and per received Email enabled form a correct Email print setting 6 Can you receive Emails and An error code is printed in the print their attachment files Transmission Reception Journal End gt Refer to the Error c2. Default settings for NETWORK SETTING SMB SESSION SMB SIGNING OF SMB CLIENT nase AUTO SMTP CLIENT NETWORK SERVICE ENABLE SMTP CLIENT ce eee cette eens ENABLE AUTHENTICATION 412202 100 ccc skan ana Heat laka dtediatidka DISABLE POP BEF RE SMT Pisisinasssstassmn ssdasssh nskanasakaddka asnunaan DISABLE SMTP SERVER ADDRESS Undefined Beie Undefined PORT E 25 SMTP SERVER NETWORK SERVICE ENABLE SMTP SERVER cee iiaii ENABLEE PORT NUMBER Ss tices sctcsscctaictiasnatadevarsasasteabnessatechacs cate 25 ENABLE OFFRAMP GATEWAY 0 cee eee DISABLE ENABLE OFFRAMP SECURITY ce ENABLE ENABLE OFFRAMP PRINT cece eects ENABLE E MAIL ADDRESS ai aen Undefined POP3 NETWORK SERVICE ENABLE POPS CLIENT cece eee teenies ENABLE POP3 SERVER ADDRESS eee Undefined TYPE POPS LOGIN EE AUTO ACCOUNT NAME ec ete eeee eee nee teeta Undefined SCAN RATE conri ic 5 PORT NUMBER sciccsicicic nicariani nicarincinicianicicasisiti sias 110 FTP CLIENT NETWORK SERVICE DEFAULT PORT NUMBER nenn 21 28 Default Setting List Default settings for PRINT SERVICE SETTING E MAIL PRINT ENABLE PRINT HEADER eee eects DISABLE ENABLE PRINT MESSAGE BODY ee ENABLE MAXIMUM E MAIL BODY PRINT 5 ENABLE PRINT E MAIL ERROR ee ENABLE ENABLE E MAIL ERROR FORWARD DISABLE E MAIL ERROR TRANSFER ADDRESS Undefined ENABLE PARTIAL E MAIL eee eee eres ENABLE PARTIAL WAIT TIME cece eee eee cee eeeeneees 24 MDN REPLY aussen ge DISA
3. Operator s Manual for Copying Functions Booklet This manual describes the basic operations mainly copying functions of this equipment It also describes safety precautions to ensure correct and safe use of this equipment Be sure to read this before you use the equipment Facsimile functions The Fax Kit GD 1221 optional is necessary for using the Fax functions Operator s Manual for Facsimile Function Booklet This manual describes how to use the Fax functions Various functions both basic and advanced regarding Fax transmission reception are available Printing functions The Network Printer Kit GA 1191 optional is necessary for using the printing functions Quick Start Guide for Printing Functions Booklet This manual gives basic information regarding the printing functions such as the GA 1191 accessories necessary environmental conditions and outline of network connections as well as troubleshooting Be sure to read this before using the printing functions Network Administration Guide for Printing Functions PDF file This manual describes the operation necessary for configuring a network and using the print ing functions such as connecting to a network and setting components Setup Guide for Printing Functions PDF file This manual consists of the following two parts Control panel This part describes how to configure the printer related settings using the control panel of the equipment TopAccess This
4. SMTP server for Email transmission When the Network Printer Kit Scanner Upgrade Kit and Fax Kit are installed This equipment requires the following environments in order to enable the InternetFax functions and onramp offramp gateway functions as well as the printing functions network fax functions and scanning functions Interface Ethernet Network protocol TCP IP FTP Network servers POP3 server for InternetFax Email reception SMTP server for InternetFax Email transmission 18 System Requirements CONNECTING TO THE NETWORK This chapter describes how to connect this equipment to a network Connecting to the Network aaaaaaaanaan vannnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnuna Connecting to the Network This section describes how to connect this equipment to a network e The 10BASE T cable and the 100BASE TX cable are not included in the accessories Obtain the ones compatible with the network you are utilizing e The Scanner Upgrade Kit optional and the Network Printer Kit optional use the same net work interface connector so procedures for connecting this equipment and the network for the both options are also the same 1 After the Scanner Upgrade Kit has been installed insert the10BASE T or 100BASE TX cable into the network interface con nector on the rear side of this equipment 2 Turn ON the power of this equipment 20 Connecting to the Netwo
5. accordance with this license No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers Source code of the Software is not licensed to you You will be held legally responsible for any copyright infringe ment unauthorized transfer reproduction or use of the Software or its documentation Term This license is effective until terminated by TTEC or upon your failure to comply with any term of this Agreement Upon termination you agree to destroy all copies of the Software and its docu mentation You may terminate this license at any time by destroying the Software and its documentation and all copies 2 Software License Agreement Disclaimer of Warranty THIS SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IF THE SOFTWARE PROVES DEFECTIVE YOU AND NOT TTEC OR ITS SUPPLIERS SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION TTEC AND ITS SUPPLIERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE ALL INFORMATION CONTAINED HEREIN THAT IS PRO
6. on a network Internet connection The following functions are available when this equipment is connected to a network where this equipment can access the Internet Scanning function e Email transmission of scanned image data InternetFax functions e Printing of TIFF files TIFF FX Profile S F J attached to Emails Transmission reception of an InternetFax e Offramp gateway e Onramp gateway The InternetFax functions are enabled only when the Fax Kit optional is installed Overview of Connecting Configurations 23 About Setups First of all you must set up the management and the operation of this equipment as a network scanner Although this equipment can operate successfully in the default settings the following settings need to be changed for better performance Before using this equipment through a network check the default settings of this equipment according to the following reference Quick Start Guide for Printing Functions Chapter 4 SETUP FLOW Default Setting Check Setup the network document processing system This equipment is an MFP that enables you to have immediate use with the connection to a net work you are utilizing Even in suitable conditions however you need to check if the functions of this equipment are under an appropriate environment for the operation and if they are set enabled as described below Some functions may require additional settings depending on your environment The followi
7. part describes how to use the co packed utility TopAccess The set tings and management of the equipment can be done using a Web browser Printing Guide PDF file This manual describes the operation necessary for printing data from a computer such as the installation of the client software and the use of the printer driver Network Fax Guide PDF file This manual describes the operation necessary for sending a Fax from a computer via a net work such as the installation of the client software use of the N W Fax driver and the co packed application software AddressBook Viewer 4 Before Reading This Manual Scanning functions The Scanner Upgrade Kit GA 1201 optional is necessary for using the scanning functions Quick Start Guide for Scanning Functions PDF file This manual This manual gives the basic information regarding the scanning functions such as the GA 1201 accessories necessary environmental conditions and outline of network connec tions as well as troubleshooting Be sure to read this before using the scanning functions Network Administration Guide for Scanning Functions PDF file This manual describes the operation necessary for configuring a network and using the scan ning functions such as connecting to a network and setting components Setup Guide for Scanning Functions PDF file This manual consists of the following two parts Control panel This part describes how to configure the scanner
8. related settings using the control panel of the equipment TopAccess This part describes how to use the co packed utility TopAccess The set tings and management of the equipment can be done using a Web browser Scanning Guide PDF file This manual describes the operation necessary for using the scanning functions such as the installation and the use of the TWAIN driver To read manuals in the PDF file format The operator s manual in the PDF Portable Document Format can be displayed printed using Adobe Reader or Adobe Acrobat Reader If neither is installed in your computer download one of them This can be done via the website of Adobe Systems Incorporated Before Reading This Manual 5 How to read this manual Symbols in this manual In this manual some important items are descried with the symbols shown below Be sure to read these items before using this equipment Indicates information to which you should pay attention when operating the ws equipment Describes handy information that is useful to know when operating the equip Wm ment m Pages describing items related to what you are currently doing See these e pages as required Trademarks e The official name of Windows 2000 is Microsoft Windows 2000 Operating System e The official name of Windows XP is Microsoft Windows XP Operating System s The official name of Windows Vista is Microsoft Windows Vista Operating System The official name of Windows Serv
9. the co packed utility TopAccess Scanner Upgrade Kit External Keyboard This kit enables you to store scanned image data into a folder on the network or send them by Email The External Keyboard optional is used for entering and registering the destinations of the Email External Keyboard Equipment Copying functions USB To a computer USB printing To a network Network printing Scanning functions Network Printer Kit Network printing LAN TopAccess Scanner Upgrade Kit Scanning functions When the Network Printer Kit the Scanner Upgrade Kit the Fax Kit and the External Keyboard are installed Network Printer Kit Network printing is enabled USB printing is also enabled with the USB connector of this kit In addition you can set up or manage this equipment from the client computer using the co packed utility TopAccess Scanner Upgrade Kit External Keyboard This kit enables you to store scanned image data into a folder on the network or send them by Email 12 Function Enhancement by Option Configurations Fax Kit External Keyboard Transmission and reception of Fax data through public switched telephone networks are enabled Also the transmission reception of the InternetFax and the onramp offramp gateway func tions are enabled These functions are available with the Scanner Upgrade Kit simulta neously installed The External Keyboard optional is used for entering and reg
10. 37 contact your service technician or representa tive e When you want to perform scanning from Mac OS 8 6 9 x or Mac OS X 10 1 10 2 Classic Mode using e STUDIO165 205 or e STUDIO167 207 237 contact your service technician or representative 22 Overview of Connecting Configurations Available functions under each connection Functions available vary depending on each connecting configuration This section describes the functions available for each connection Local area network connection over TCP IP The following functions are available when this equipment is connected to a local area network over TCP IP with which Windows computers Macintosh computers or UNIX workstations are connected TopAccess e Managing and configuring this equipment by client computers using the TopAccess Scanning functions e Storing scanned image data in a file Storing data in a specified folder on a network Storing TWAIN data of scanned images Storing data in the memory of equipment and obtaining them only with a computer running with a Windows client operating system In Macintosh computers and UNIX workstations the storing function of TWAIN data cannot be used Local area network connection over IPX SPX The following features are available when this equipment is connected to a local area network over IPX SPX where NetWare file servers are connected Scanning function e Storing scanned image data in a file Storing data in a specified folder
11. BLE Default Setting List 29 Troubleshooting This section picks up troubleshooting from other manuals and describes them collectively Network setting checklists Check if the network setting is correct according to checklists and then specify the cause of the error and take an appropriate countermeasure The checklists are introduced by functions Look for a function you are using and refer to the corresponding item in the list Note that the check lists are extracts from the Network Administration Guide for Scanning Functions When this equipment cannot be detected over the network check if the network cable is cor rectly connected and then refer to the following manuals Network Administration Guide for Printing Functions Chapter 3 TROUBLESHOOTING Equipment Detection and Printing Check File storage When an error has occurred in the file storage function check the setting by referring to the list below No Check Item Yes No Countermeasure 1 Is the IP address of this Next S Refer to the Setup Guide for equipment correctly set sas tep gt Printing Functions and set the TCP IP correctly 2 Can you utilize the TopAc NOS Refer to the Setup Guide for cess en tep gt Printing Functions and set the HTTP correctly 3 Is a folder where the file is Refer to Setting up Save as file stored set correctly Settings in the Setup Guide for Scanning Functions and set the folder correctly Accord
12. Euren eading Innovation gt gt gt MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Scanning Functions GA 1201 Preface Thank you for purchasing the Toshiba multifunctional digital system e STUDIO165 205 e STUDIO167 207 237 or e STUDIO182 212 242 This Quick Start Guide for Scanning Functions is a manual for the e STUDIO165 205 e STUDIO167 207 237 or e STUDIO182 212 242 when the following option is installed e Network Printer Kit e Scanner Upgrade Kit e Fax Kit External Keyboard This Quick Start Guide for Scanning Functions explains about the accessories conditions required for network systems connecting procedures of a network general description of net work settings default setting lists and troubleshooting Be sure to read this manual before using the e STUDIO165 205 e STUDIO167 207 237 or e STUDIO182 212 242 with the options shown above Keep this manual handy and retain it for future reference Preface 1 Software License Agreement INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPARATE LICENSE SHALL APPLY IF YOU DO NOT ACCEPT THESE TERMS YOU MAY NOT INSTALL OR USE THIS SOFTWARE AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT THE SOFTWARE INSTALLED ON THIS PRODUCT INCLUDES NUMEROUS INDIVID
13. PAN QUALITY SERVICE R09082011300 TTEC 2009 TOSHIBA TEC CORPORATION All rights reserved 2009 09
14. UAL SOFTWARE COMPONENTS EACH HAVING ITS OWN APPLICABLE END USER LICENSE AGREEMENT EULA INFORMATION RELATING TO THE EULAS MAY BE FOUND IN AN ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD ROM INCLUDED HEREWITH HOWEVER ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CRE ATED BY OR FOR TOSHIBA TEC CORPORATION TTEC ARE PROPRIETARY PROD UCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS INTERNATIONAL TREATY PROVISIONS AND OTHER APPLICABLE LAWS Grant of License This is a legal agreement between you the end user You and TTEC and its suppliers This software fonts including their typefaces and related documentation Software is licensed for use with the system CPU on which it was installed System in accordance with the terms con tained in this Agreement This Software is proprietary to TTEC and or its suppliers TTEC and its suppliers disclaim responsibility for the installation and or use of this Software and for the results obtained by using this Software You may use one copy of the Software as installed on a single System and may not copy the Software for any reason except as neces sary to use the Software on a single System Any copies of the Software shall be subject to the conditions of this Agreement You may not nor cause or permit any third party to modify adapt merge translate reverse compile reverse assemble or reverse engineer the Software You may not use the Software except in
15. VIDED BY TTEC AND ITS AFFILI ATES PURSUANT TO A EULA IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED Limitation of Liability IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES WHETHER IN CONTRACT TORT OR OTHERWISE EXCEPT PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF TTEC OR ITS SUPPLIERS INCLUDING WITHOUT LIMITATION ANY LOST PROFITS LOST DATA LOST SAVINGS OR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR FOR THIRD PARTY CLAIMS U S Government Restricted Rights The Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions set forth in subdivision b 3 ii or c i ii of the Rights in Technical Data and Computer Software Clause set forth in 252 227 7013 or 52 227 19 c 2 of the DOD FAR as appropriate Contractor Manufacturer is TOSHIBA TEC Corporation 2 17 2 Higashigotanda Shinagawa ku Tokyo 141 8664 Japan General You may not sublicense lease rent assign or transfer this license or the Software Any attempt to sublicense lease rent assign or transfer any of the rights duties or obligations hereunder is void You agree that you do not intend to and will not ship transmit directly or indirectly the Software including any
16. aper Jam in Automatic Duplexing Unit Please Clear Paper Path Remove jammed paper Paper Jam in Printer Please Clear Paper Path Remove jammed paper Paper Insertion Jam Please Clear Paper Path Remove jammed paper Front Cover Open Please Close Cover Close the Front cover Paper Feeding Cover Open Please Close Cover Close the Paper Feeding cover Lower Side Cover Open Please Close Cover Close the Lower Side cover Transfer Transport unit Cover Open Please Close Cover Close the Transfer Transport unit cover Black Toner Empty Please Refill Replace the toner Refer to the Operator s Manual for Copying Functions for instruction Black Toner Cartridge Depleted Please Install New Cartridge Before System is Empty Prepare the toner cartridge Paper Empty in Drawer 1 Please Add Paper Set paper in the drawer 1 Paper Empty in Drawer 2 Please Add Paper Set paper in the drawer 2 38 Troubleshooting TopAccess Message Corrective Action Paper Empty in Drawer 3 Please Add Paper Set paper in the drawer 3 Paper Empty in Drawer 4 Please Add Paper Set paper in the drawer 4 Troubleshooting 39 GA 1201 OME09008700 MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Scanning Functions GA 1201 TOSHIBA TEC CORPORATION 2 17 2 HIGASHIGOTANDA SHINAGAWA KU TOKYO 141 8664 JA
17. ble Reference Quick Start Guide for Scanning Functions this manual Chapter 3 CONNECTING TO THE NETWORK El P 20 Connecting to the Network Set up the TCP IP Assign the IP address Subnet mask and Gateway address Reference Setup Guide for Printing Functions Chapter 5 CONFIGURING NETWORKS EQUIP MENT TCP IP Configuration Set up the HTTP network service Enable the HTTP Network Server Reference Setup Guide for Printing Functions Chapter 5 CONFIGURING NETWORKS EQUIP MENT O HTTP Configuration Setup Flow for TopAccess 25 APPENDIX Default Setting List 0000000000 nn aaa stant sseaatananenwensesertsensnasdervetice 28 Default settings for NETWORK SETTING iiaaiiiaaiiaaaaaasaaaaasaas saasaanasnannsnnannananannnsnnnnnnnnnnnnnnnnnannnnani 28 Default settings for PRINT SERVICE SETTING nn 29 Troubleshooting Set en ge m ee sa 30 Network setting e TEE 30 TOpACccEesSs error Messages ET 36 Default Setting List The Scanning related default setting values of this equipment are shown below e The default setting values are the ones set at the factory when this equipment is shipped You can see the current setting values by printing the Configuration Page from the opera tion panel of this equipment See the following manual for how to print the Configuration Page Setup Guide for Scanning Functions Chapter 4 PRINTING LISTS EQUIPMENT To Print Lists Al Configuration Page
18. copies of the Software or any technical data contained in the Software or its media or any direct product thereof to any country or destination prohibited by the United States Government This license shall be governed by the laws of Japan or at the election of a Supplier of TTEC concerned with a dispute arising from or relating to this Agreement the laws of the Country designated from time to time by the relevant Supplier of TTEC If any provision or portion of this Agreement shall be found to be illegal invalid or unenforceable the remaining provisions or portions shall remain in full force and effect YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLI ERS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT TOSHIBA TEC Corporation 2 17 2 Higashigotanda Shinagawa ku Tokyo 141 8664 Japan Software License Agreement 3 Before Reading This Manual Lineup of our manuals These manuals are provided for the operation of the e STUDIO165 205 e STUDIO167 207 237 or e STUDIO182 212 242 Select and read the manual best suited to your needs This manual is the Quick Start Guide for Scanning Functions Basic functions
19. e received one Network Administration Guide for Scanning Functions Troubleshooting 33 Onramp gateway When an error has occurred in the onramp gateway function check the setting by referring to the list below No Check Item Yes No Countermeasure 1 Are servers for sending an Refer to an appropriate manual InternetFax Email set cor and set the DNS server and rectly SMTP server correctly Neer gt If necessary refer to the Setting up DNS Server and Mail Server in the Network Administration Guide for Scanning Functions 2 Is the IP address of this Refer to the Setup Guide for equipment correctly set NextStep gt Printing Functions and set the TCP IP correctly 3 Can you utilize the TopAc Refer to the Setup Guide for cess Nee gt Printing Functions and set the HTTP correctly 4 Is the setting for SMTP Refer to the Setup Guide for transmission of an Internet Newer gt Scanning Functions and set the Fax Email enabled SMTP client correctly 5 Are settings for sending an Refer to the Setup Guide for InternetFax Email enabled Next Step gt Scanning Functions and per form a correct InternetFax setting 6 Isa setting for the Fax func Refer to the Setup Guide for tions enabled Printing Functions or the Oper Next Step gt ator s Manual for Facsimile Function and perform a correct Fax setting 7 ls a setting for the onramp Refer to the Setup Guide fo
20. ed Before Reading This Manual 7 Security precautions In order to make correct use of this product s security function first read the following precau tions carefully To Administrators If a physical security problem such as hardware removal or inappropriate disassembly should occur at the installation site take the appropriate physical security measures such as checking who enters and leaves the site When connecting this product with an outer network such as the Internet only operate it in a network environment protected by a firewall etc to prevent information from being leaked due to incorrect settings or avoid illegal access by unauthorized users To prevent the configuration settings from being changed illegally or similar change the ini tial administrator password at the time of shipping before you use this product Also the administrator password should be altered periodically In order to make proper use of the network function be sure to read the Network Adminis tration Guide set the given function and explain the instructions to general users as well Always check if the network function is enabled in order to maintain the security Should you happen to come across any abnormality contact your service technician immediately See the Network Administration Guide for the checking method 8 Before Reading This Manual CONTENTS Predial 1 Software License Agreement aaaaaaanavvaaanns
21. ements System Requirements cnkaes kennen EN 18 General reguremMEN Si re ses nn 18 When the Network Printer Kit and Scanner Upgrade Kit are installed iaaaassasasasannaaani 18 When the Network Printer Kit Scanner Upgrade Kit and Fax Kit are installed 000sssnesns0s11e1ee 18 System Requirements This section describes the environments required for respective options Network Printer Kit Scanner Upgrade Kit and Fax Kit The functions available for users vary depending on the installed option and condition of use Tip The copying functions of this equipment do not require any special environments You can utilize these functions when you turn the power of this equipment ON General requirements This equipment requires the following cables to connect with your computers For Ethernet Connection 10BASE T 100BASE TX STP cable with a Category 5 RJ 45 connector When the Scanner Upgrade Kit has been installed the scanning function cannot be used with a computer connected to the equipment with a USB When the Network Printer Kit and Scanner Upgrade Kit are installed This equipment requires the following environments for scanning functions as well as the print ing functions Interface Ethernet Network protocol TCP IP SMB FTP IPX SPX Network server Windows file server for storing files using SMB FTP server for storing files using FTP NetWare file server for storing files using IPX SPX
22. er 2003 is Microsoft Windows Server 2003 Operating System e The official name of Windows Server 2008 is Microsoft Windows Server 2008 Operating System e Microsoft Windows Windows NT and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries e Apple AppleTalk Macintosh Mac Mac OS Safari and TrueType are trademarks of Apple Inc in the US and other countries e PostScript is a trademark of Adobe Systems Incorporated e Mozilla Firefox and Firefox logo are trademarks or registered trademarks of Mozilla Founda tion in the U S and other countries e Netscape is a trademark of Netscape Communications Corporation IBM AT and AIX are trademarks of International Business Machines Corporation e NOVELL NetWare and NDS are trademarks of Novell Inc e TopAccess is a trademark of Toshiba Tec Corporation Other company names and product names in this manual are the trademarks of their respec tive companies 2009 TOSHIBA TEC CORPORATION All rights reserved This manual is protected by copyright laws No part of this manual shall be duplicated or repro duced without the permission of TOSHIBA TEC CORPORATION TOSHIBA TEC CORPORA TION shall not be liable in terms of granting patents for any use of information contained in this manual by third parties 6 Before Reading This Manual Disclaimer notice The following notice sets out the exclusions and li
23. ettings for NETWORK GETTING nen 28 Default settings for PRINT SERVICE SETTING seeen 29 Troubleshooting nassen nenn de rca 30 Network setting checklists A 30 TopAccess error MessagesS aaiiiaaaaasaaxsnasssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnna 36 CONTENTS 9 10 CONTENTS INTRODUCTION This chapter describes the details of option configurations Function Enhancement by Option Configurations 2aaaaaaavavvvnnnnnnnannnnnnnr 12 About the CD ROM 2 23 40 he 15 scanner Upgrade Kit ds 14 About the CD ROM siii ic 15 Scan Utilities CD ROM Function Enhancement by Option Configurations This section provides you with the general descriptions of functions enabled with each option the Network Printer Kit Scanner Upgrade Kit Fax Kit and External Keyboard For details of the function of the Fax Kit optional and the External Keyboard optional see the Operator s Manual for Facsimile Functions To operate the Scanner Upgrade Kit both the Network Printer Kit and External Keyboard are necessary to be installed The general descriptions of the functions and the option configurations are shown below When the Network Printer Kit the Scanner Upgrade Kit and the External Keyboard are installed Network Printer Kit Network printing is enabled USB printing is also enabled with the USB connector of this kit In addition you can set up or manage this equipment from the client computer using
24. ing to the protocol selected in this step setting the related items in the Setup Network menu may be required Next Step y 4 Can the file be stored An error code is printed in the Transmission Reception Journal End gt Refer to the Error code list in the Network Administration Guide for Scanning Functions 30 Troubleshooting Email transmission When an error has occurred in the Email transmission function check the setting by referring to the list below No Check Item Yes No Countermeasure 1 Are servers for sending Refer to an appropriate manual Emails correctly set and set the DNS server and Next S SMTP server correctly Ra tep gt If necessary refer to the Setting up DNS Server and Mail Server in the Network Administration Guide for Scanning Functions 2 Is the IP address of this Next S Refer to the Setup Guide for equipment correctly set S tep gt Printing Functions and set the TCP IP correctly 3 Can you utilize the TopAc Refer to the Setup Guide for cess Nee gt Printing Functions and set the HTTP correctly 4 Is the setting for SMTP Nas Refer to the Setup Guide for transmission of Emails et tep gt Scanning Functions and set the enabled SMTP client correctly 5 Is the setting for sending Refer to the Setup Guide for Emails enabled Next Step 5 Scanning Functions and per g form a correct Email transmis
25. inter Kit Scanner Upgrade Kit Installed Installed Not Installed Automatic Duplexing Unit Installed 2003 2005 TOSHIBATEC CORPORATION Al Rights Reserved 1 Device status indicators The device status indicators icons are displayed here For the details see the following page P 37 Device status indicator list 2 Alerts The error messages are displayed here For the details see the following page P 38 Error message list 36 Troubleshooting Device status indicator list Printer Error EN The above printer error icon indicates You need to remove paper from the receiving tray Non recommended toner is being used For information on how to resolve the error condition see Replacing Toner Cartridge in the Operator s Manual for Copying Functions Cover Open g The Cover Open error icon indicates that you need to close the cover Toner Empty The Toner Empty icon indicates the empty status of the toner cartridge For information on how to resolve the error condition see Replacing Toner Cartridge in the Operator s Manual for Copying Functions Paper Empty M The Paper Empty icon indicates that one of the drawers is opened You must close the opened drawer to resume printing or copying This icon also indicates the empty status of the drawer This status does not immediately stop a print job or a copy job If the automatic paper selection APS func
26. istering the destinations of the Email and Fax External Keyboard Equipment LINE Copying functions Fax Kit I L To the PSTN Fax transmission reception USB To a computer Scanner Upgrade Kit Newari Printer Kit USB printing Scanning functions Network printing LAN i ee TopAccess SR NGIWOTS n Network printing Scanning functions Function Enhancement by Option Configurations 13 Items Included in Optional Kits This section explains about the accessories of the Scanner Upgrade Kit Be sure that all the accessories described in this section are attached In case any of them is lacking or damaged contact your service representative Scanner Upgrade Kit The Scanner Upgrade Kit includes the following accessories See the following page for the content of the CD ROM P 15 About the CD ROM Scan Utilities CD ROM 14 Items Included in Optional Kits About the CD ROM This section explains about the CD ROM attached to the Scanner Upgrade Kit Scan Utilities CD ROM The Scan Utilities CD ROM includes the following manuals and client software Operator s Manuals in PDF files e Quick Start Guide for Scanning Functions e Network Administration Guide for Scanning Functions e Scanning Guide e Setup Guide for Scanning Functions Client Software e Windows Client Installer e TWAIN Driver e TopAccess Language Data About the CD ROM 15 SYSTEM REQUIREMENTS This chapter describes system requir
27. mitations of liability of TOSHIBA TEC CORPO RATION including its employees agents and sub contractors to any purchaser or user User of the e STUDIO165 205 or e STUDIO167 207 237 including its accessories options and bun dled software Product 1 The exclusion and limitations of liability referred to in this notice shall be effective to the full est extent permissible at law For the avoidance of doubt nothing in this notice shall be taken to exclude or limit TOSHIBA TEC CORPORATION s liability for death or personal injury caused by TOSHIBA TEC CORPORATION s negligence or TOSHIBA TEC CORPORA TION s fraudulent misrepresentation All warranties conditions and other terms implied by law are to the fullest extent permitted by law excluded and no such implied warranties are given or apply in relation to the Prod ucts TOSHIBA TEC CORPORATION shall not be liable for any loss cost expense claim or dam age whatsoever caused by any of the following use or handling of the Product otherwise than in accordance with the manuals including but not limited to Operator s Manual User s Guide and or incorrect or careless handling or use of the Product any cause which prevents the Product from operating or functioning correctly which arises from or is attributable to either acts omissions events or accidents beyond the reasonable control of TOSHIBA TEC CORPORATION including without limitation acts of God war ri
28. nanannnnnnannnnannannnnnnnunnnnnanan 2 Before Reading This Manual 222aaaaaaaav aaans nnnunnnnnnnnnnnnnnnnnnannnunnnnn 4 Chapter 1 INTRODUCTION Function Enhancement by Option Configurations uuennnssnnnenennnnennnnnn 12 Items Included in Optional Kits aaaanxaaava nn n nannnnnnnnnnnnnnnnnnunnnnnnnnnna 14 Scanner Upgrade RI 2 41 eat 14 About the CD ROM aa2aaaaaaaaaaanaa aaa saanan nanannananaunnnannnannannnananannnannnannannnaanan 15 Scan Utilities CD ROM 15 Chapter2 SYSTEM REQUIREMENTS System Requirements aa2aaaanaaaaan nnannnnnnunnnnnnunnnannnnnnannnunnananunnnnna 18 General reouirements ttn rtnnsteertntttnnnnn rnense ntent 18 When the Network Printer Kit and Scanner Upgrade Kit are installed 18 When the Network Printer Kit Scanner Upgrade Kit and Fax Kit are mstalled eee eeeecencneaeeeeeeeeeeeeeeeeeeeees 18 Chapter 3 CONNECTING TO THE NETWORK Connecting to the Network uunnuessnnsennnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn namen 20 Chapter A SETUP Overview of Connecting Configurations neuussssnnennnnnnnnnnnnnnnnnnnnnnnnnnnnn 22 Connecting the eoupment nn 22 Available functions under each connection nn 23 ET CN 24 Setup the network document processing system 24 Setup Flow for TopAccess aaaaannanaaaxx a nanaanunnannnnnnnnnnnnnnnnnnnnnnnnnnnnnanunnunaan 25 Chapter5 APPENDIX Default Setting Listin iia re 28 Default s
29. ng table shows the references for easy setup flows to enable these document pro cessing systems Options Setup contents Descriptions References Network Printer Kit External Keyboard Storing files Setups for storing file Scanner Upgrade Kit Email transmis sion Setups for Email transmission Network Administra tor Guide for Scan ning Functions Storing TWAIN data TWAIN driver installation Setups for storing TWAIN data Scanning Guide Network Printer Kit External Keyboard Fax Kit All features described in the Email printing Setups for Email printing Scanner Upgrade Kit InternetFax Setups for transmission reception of InternetFax Onramp gateway function Setups for onramp gateway Setup contents col Offramp gateway Setups for offramp gateway Network Administra tor Guide for Scan ning Functions Scanner Upgrade Kit ment related to scanning functions umn are available in function this configuration Network Printer Kit TopAccess Setups for TopAccess environ P 25 Setup Flow for TopAccess 1 Storing files This function allows you to store a scanned image to network folder set up previously 2 Storing TWAIN data This function allows you to store the TWAIN data of a scanned image in the mem ory of the equipment and then retrieve it only with a client Windows computer 3 Onramp gateway f
30. ode list in the Network Administration Guide for Scanning Functions 32 Troubleshooting InternetFax When an error has occurred in the InternetFax function check the setting by referring to the list below No Check Item Yes No Countermeasure 1 Are servers for sending or Refer to an appropriate manual receiving the Internet Faxes and set the DNS server and mail set correctly server correctly er gt If necessary refer to the Setting up DNS Server and Mail Server in the Network Administration Guide for Scanning Functions 2 Is the IP address of this Refer to the Setup Guide for equipment correctly set NextStep gt Printing Functions and set the TCP IP correctly 3 Can you utilize the TopAc Refer to the Setup Guide for cess Nee gt Printing Functions and set the HTTP correctly 4 Are settings for sending or Refer to the Setup Guide for receiving Internet Faxes Scanning Functions and per enabled NextStep gt form the correct settings of an SMTP client computer a POP3 server and the Internet Fax 5 ls a setting for printing the Refer to the Setup Guide for received InternetFax Next Step gt Scanning Functions and per enabled form a correct Email print setting 6 Can you send and receive An error code is printed in the the InternetFaxes and print Transmission Reception Journal the attachment files of the End gt Refer to the Error code list in th
31. ot civil commotion malicious or deliberate damage fire flood or storm nat ural calamity earthquakes abnormal voltage or other disasters additions modifications disassembly transportation or repairs by any person other than service technicians authorized by TOSHIBA TEC CORPORATION or use of paper supplies or parts other than those recommended by TOSHIBA TEC CORPORATION Subject to paragraph 1 TOSHIBA TEC CORPORATION shall not be liable to Customer for loss of profits loss of sales or turnover loss of or damage to reputation loss of produc tion loss of anticipated savings loss of goodwill or business opportunities loss of cus tomers loss of or loss of use of any software or data loss under or in relation to any contract or any special incidental consequential or indirect loss or damage costs expenses finan cial loss or claims for consequential compensation whatsoever and howsoever caused which arise out of or in connection with the Product or the use or handling of the Product even if TOSHIBA TEC CORPORATION is advised of the possibility of such damages TOSHIBA TEC CORPORATION shall not be liable for any loss cost expense claim or dam age caused by any inability to use including but not limited to failure malfunction hang up virus infection or other problems which arises from use of the Product with hardware goods or software which TOSHIBA TEC CORPORATION has not directly or indirectly suppli
32. r gateway functions enabled Scanning Functions or the Next Step S Operator s Manual for Facsim y ile Function and set the mail boxes and the Email address of the destination correctly 8 Can you send a Fax docu An error code is printed in the ment received from a G3 Transmission Reception Journal facsimile as an InternetFax End gt Refer to the Error code list in the Email Network Administration Guide for Scanning Functions 34 Troubleshooting Offramp gateway When an error has occurred in the offramp gateway function check the setting by referring to the list below No Check Item Yes No Countermeasure 1 Are servers for forwarding Refer to an appropriate manual an InternetFax Email to this and set the DNS server and equipment set correctly SMTP server correctly Nee gt If necessary refer to the Setting up DNS Server and Mail Server in the Network Administration Guide for Scanning Functions 2 Is the IP address of this Next S Refer to the Setup Guide for equipment correctly set S tep gt Printing Functions and set the TCP IP correctly 3 Can you utilize the TopAc Refer to the Setup Guide for cess Nee gt Printing Functions and set the HTTP correctly 4 Are the settings for the DNS Refer to the Setup Guide for session and DDNS session Scanning Functions and set the enabled Next Step DNS session correctly If the DNS g server supports dynamic DNS a se
33. rk SETUP This chapter describes how to configure the system when the Scanner Upgrade Kit installed Overview of Connecting Configurations aaaaaaaaauaan nnannnunannnnnnnnnnnnnnnnnnnnuna 22 Connecting the equipMeN 2er Seca icon 22 Available functions under each Copnpnechon nme ernennen rn rr rr 23 About SetUpPS PAGERERBEPEFEUREREREEREFERRERRERETEESEFRAERFEREESERERNERSCFEREREEREELFEREERERRERERREREEEEREERAREFERSERFERR 24 Setup the network document processing system 24 Setup Flow for TOPACCESS iii ves iccviisscvecccecesesestencsshenvveccessivesssetastutesusnenssdavesisesseniueeies 25 Overview of Connecting Configurations Connecting the equipment When the Scanner Upgrade Kit is installed in this equipment functions such as scanning and Email transmission are enabled When the Fax Kit is added as well as the Scanner Upgrade Kit functions such as InternetFax transmission are also enabled To enable these functions an administrator has to configure the proper network settings with cli ent computers servers and this equipment Possible configurations are shown below Windows 2000 Windows XP Windows Vista Windows Server 2003 Windows Server 2008 NetWare 6 0 6 5 UNIX TCP IP or IPX SPX Local Area Network AppleTalk or TCP IP Local Area Network Mac OS X Internet DNS Server Email Server e When you want to perform scanning from Windows 98 Windows Me Windows NT using e STUDIO165 205 or e STUDIO167 207 2
34. tion is enabled the print or copy job may continue by selecting paper of the same size in the other drawer For information on how to resolve the error con dition see When This Message Appears in the Operator s Manual for Copying Func tions When paper has run out you can cancel a print job in process from the control panel of this equipment See the following page for how to cancel a print job Setup Guide for Printing Functions Chapter 3 CANCELING PRINT JOBS AND PRINTING FONT LISTS EQUIPMENT 0 To Cancel Print Jobs Paper Jam 8M The Paper Jam icon indicates that you must remove jammed paper from the equipment For information on how to resolve the error condition see Paper Jams in the Operator s Manual for Copying Functions Service calls y The Service Call error icon indicates that you must call for service Contact your service technician Troubleshooting 37 Error message list TopAccess Message Corrective Action Main Motor Error Please Contact Service Technician Contact your service representative Fuser Error Please Contact Service Techni cian Contact your service representative Scanner Error Please Contact Service Technician Contact your service representative Toner Not Recognized Please Check Toner Check and adjust the toner cartridge Fatal Error Please Contact Service Techni cian Contact your service representative P
35. tting for DDNS session is also required 5 Isa setting for the offramp Refer to the Setup Guide for gateway functions enabled Scanning Functions and set the SMTP server of this equipment correctly If OffRamp Security is set Enable the Fax number of a destination to which the Fax is forwarded must be registered into the address book of this equipment Next Step y 6 Is a setting for the Fax func Refer to the Setup Guide for tions enabled Printing Functions or the Oper a gt ator s Manual for Facsimile Function and perform a correct Fax setting 7 Can you fax an InternetFax An error code is printed in the Email received from other Transmission Reception Journal equipments to a G3 facsim End gt Refer to the Error code list in the ile Network Administration Guide for Scanning Functions Troubleshooting 35 TopAccess error messages The device status indicators icons and messages on the TopAccess screen notify you the sta tus of errors occurred on this equipment Refer to lists for the icons and messages and look for items concerned Note that the lists are extracts from the Setup Guide for Printing Functions TopAccess Device tab menu Device REFRESH vice Information Status Name Location Copier Model Contact Information Phone Number Message 2 Alerts Please Add Fax Kit Network Pr
36. unction This function allows you to have the relay box in the equipment receive faxes sent from G3 fax machines convert them into Email and then forward them to the Email addresses reg istered in the relay box as an InternetFax 4 Offramp gateway function This function allows you to receive an InternetFax Email convert it back into a fax message and then forward it to another G3 fax machine When the terminating end is not compatible with the InternetFax use this to shorten the fax transmission distance over the public switched telephone networks so that the communication cost will be reduced 24 About Setups Setup Flow for TopAccess TopAccess a web based device management utility enables a remote management of this equipment for users or administrators from their computers The following functions are avail able in TopAccess Configuring and managing this equipment Managing the address book data e Creating templates This function is available only when the Scanner Upgrade Kit is installed Using TopAccess administrator s functions administrators can set up and maintain the equip ment remotely To enable TopAccess administrators should set up the network connection between this equip ment and your computers over TCP IP and should enable the HTTP network services of this equipment Setup Flow Description Reference Connect this equipment Connect this equipment to your network using a network ca
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