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Toshiba FS-3700 R4 Series Cash Register User Manual

1. 1 2 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview Introduction 1 1 Introduction The FS 3700 R4 is a touch screen POS system for use in the hospitality industry The FS 3700 R4 can be used in a system of up to 32 Terminals operating off a network A Backoffice PC running the Windows XP Professional operating system can be integrated in a system to run software for additional maintenance and reporting This manual describes guest check processing and adjustments Details of programming and configuring the FS 3700 R4 system are in the FS 3700 R4 Programming Manual The FS 3700 R4 system offers a wide array of features that make it easily adaptable to all types of food service applications including fine dine table service dual drive thru quick service full service bars cafeterias delis and school lunchrooms a The FS 3700 R4 system can be easily tailored for individual restaurant menus personnel and operating procedures Menus and prices can be changed to accommodate daily changes in meal period prices a The FS 3700 R4 touch terminal offers custom programming for any application through its unique system of soft programmed POS touch screens a Alist summarizing POS Key Functions follows in this chapter Detailed explanations of the more common functions are included in subsequent chapters of this manual FS 3700 R4 Owner s Manual 1 3 Sample Screens Chapter 1 FS 3700 R4 Overview 1 2 Sam
2. Index the amount of the Tips being paid out and press TIP PAYOUT At the prompt index the Employee ID of the employee receiving the payout FS 3700 R4 Owner s Manual 1 19 POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description This key is used for several purposes Total Trnsfer All Checks Trnsfer Chk From Svr Trnsfer Chk To Svr End a service round storing the check and leaving it unpaid This is called Service Totaling the check The Order Type must have option Store Open Check set to allow unpaid checks to be stored in the system Finalize an input field like an Enter key on a keyboard For example enter a number for an amount and then press the TOTAL key to indicate completion of the entry Accept allowable modifiers for a Menu Item An allowable modifier is one that has the required quantity set to zero When all modifiers from the Department screen are entered press TOTAL to indicate the entry is complete Used to transfer ALL checks from one employee to another This key is used by the server who is taking over the checks This key type is used to transfer a check from one employee to another This key type is used by the server who is taking over the check When an employee is giving a check to another server use the XFER CHK TO SVR key type This key type is used to transfer a check to one em
3. SOLD 9 18 37 Gross Rev 47 61 49 76 GO Item Disc 0 00 0 00 Net Sales 47 61 2 Lunch Favorites 4 33 SOLD 5 10 20 Gross Rev 21 65 22 63 Item Disc 0 00 0 00 Net Sales 21 65 4 Cold Sub Sandw 3 29 SOLD 1 2 04 Gross Rev 3 29 3 44 S Item Disc 0 00 0 00 S Net Sales 3 29 Total SOLD 49 Gross Rev 95 67 Item Disc 2 00 Discounts KE Net Sales 86 14 FS 3700 R4 Owner s Manual 5 17 Department Sales Chapter 5 Reports Department Report Items OD Departments This line contains the record number of the Department and its name The price is the average selling price of each Menu Item sold of that Department Sold The number of Menu Items sold in the Department and the number sold as a percent of total items sold for the period Gross Revenue The amount of revenue generated by each Department and the revenue for the Department as a percent of total Item Discounts The dollar amounts of this Department s sales that were discounted from specific Menu Items and the percentage of the total revenue from this Department that was discounted Net Sales Total of the selling prices of this Department s Menu Items adjusted for Item discounts Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals 5 18 FS 3700 R4 Owner s Manual Chapter 5 Reports Major Groups Menu Item Sales
4. 3 Screen prompts Enter amount 4 Index the total amount received including the amount of the tip Press ENTER 3 10 9 Split Tender with MEDIA NLU a Set SPEED TENDER in Media Setup Options to NO 1 Enter item s or recall the check 2 Press MEDIA NLU 3 Screen prompts Enter amount FS 3700 R4 Owner s Manual 3 41 Enter a Refund Check Chapter 3 Guest Check Functions 4 Index the amount received in this media including the amount of the tip 5 Press ENTER 6 Repeat until the check is paid out 3 11 Enter a Refund Check This function creates a negative check Items entered are subtracted from reports This function can also be used to refund individual items from a check Procedure 1 Login the server who rang the original items 2 Press REFUND e A Refund check is started All values will be negative If prompted index a manager I D number and press ENTER 4 Enter items to be refunded Press the MEDIA key from which to subtract the item s totals 3 12 Review a Closed Check This function is used to display and or print checks that have been tendered Procedure 1 Press REVIEW CHECK or REVIEW TABLE The last check to which the employee has access displays 2 3 Press MORE to scroll through the closed checks 4 To print a check press PRINT 5 To exit press BACK 3 42 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Finished Product Waste
5. 3 30 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments 3 9 Check Adjustments 3 9 1 Void Items on Stored Checks Remove Single Items The same procedure is used to void items before or after sending After a menu item has been sent stored and the check recalled the VOID key can only be used according to the security level set in the Function Setup table for Void Void Current Round and Void Prior Round 1 Recall the check 2 Touch the item s to be removed from the check e Highlighting a primary Menu Item automatically highlights its modifiers 3 Press VOID 4 If prompted index a manager approval I D and press ENTER 5 The item s is removed from the check Remove All Items The same procedure is used to void all items before or after sending After a check has been sent stored and the check recalled the VOID ALL ITEMS key can only be used according to the security level set in the Function Setup table 1 Recall the check 2 Press VOID ALL ITEMS 3 If prompted index a manager approval I D and press ENTER 4 The entire check is voided FS 3700 R4 Owner s Manual 3 31 Check Adjustments Chapter 3 Guest Check Functions 3 9 2 Adda Discount or Surcharge Notes Q Dollar or Percent e Discounts can be programmed to adjust the check by either a dollar amount or a percentage amount using the PERCENT option in Discount Setup Main a Discount Tax Status e For a di
6. 3 7 3 Transfer all Checks This procedure is used by the server who takes all open checks from the server bartender who created them Procedure 1 The server picking up the checks should be logged in to the terminal Press TRNSFR ALL CHKS Screen displays a list of employees Touch the employee name of the server to whom the checks are currently assigned 4 All checks from the originating server are transferred FS 3700 R4 Owner s Manual 3 27 Combine Checks Chapter 3 Guest Check Functions 3 8 Combine Checks 3 8 1 Combine Stored Checks This procedure combines two or more checks that have already been stored into one check 1 2 3 4 3 8 2 Recall the first check Press COMBINE CHECK Screen displays check numbers for this server s checks Press the button of the check number to add to the current check e tems from the check number entered are added to the first check End the service round by pressing TOTAL MEDIA or PRINT CHECK Add New Check to Stored Check This procedure is used to add the current check to a stored check The current check must be a new check in the first service round 1 2 3 4 Enter items for a new check Press ADD TO CHECK Screen displays check numbers for this server s checks Press the button of the check number that the current check will be combined with e Hemes from the current check are added to the check number entered That check n
7. Number of each discount used on checks Total amount subtracted from checks for each discount Each discount s percentage of the Total Discount amount Sales Mix Major Groups and Department summaries of Menu Item sales Each Major Group flagged to track sales Track System Sales for the System Revenue Center and Terminal reports and Track Employee Sales for the Employee report will appear on this report Major Groups Items sold Gross Revenue and of Total for each Major Group Food Beverages Modifiers Open Checks Discounts Total Departments 22 d 26 2 88 0 79 0 00 SE K ke 99 0 Es 17 83 00 dp d i o Items sold Gross Revenue and of Total for each Menu Department Daily Speci Lunch Favor Cold Sub Sa Hot Sandwic Hamburgers Pita Wraps W Sub Item Beverages Temp s Veggies 9 24 47 61 21 65 3 29 8 57 Rol Alt 00 79 00 00 CO OO OO OO OH E E S 49 22 3 8 ae eS 63 00 ER 00 00 OOOO CO WwW 76 63 44 96 AP d AP d AP d NP o 5 26 FS 3700 R4 Owner s Manual Chapter 5 Reports Financial Report Open Checks 42 11 Discounts T6935 Total 46 03 Functions Summarizes the use of functions that are flagged to track usage Track System for the System Revenue Center and Terminal reports and Track Employee for the Employee report defined in the Function Setup table Function
8. 3 26 3 7 1 TranstierioaGener asa a a Ee 3 26 3 7 2 Transfer from a Server eesessssneneeoersrrrrrrrreerrrrrrrree 3 27 3 7 3 Transfer all Check 3 27 Gombinie GRECKS a aaea E aTa RE 3 28 3 8 1 Combine Stored Checks ccccsecseseseseessseseeeeees 3 28 3 8 2 Add New Check to Stored Check 3 28 3 8 3 Add to Stored Check by Order Type ssssessesesseneen 3 29 3 8 4 Add New Check to Stored Check with Table 3 29 3 8 5 Combine Stored Checks to One Table 3 30 3 9 Check Alrtettrgbfg esoe gege ENEE ebe ge ESeEEE 3 31 3 9 1 Void Items on Stored Check 3 31 3 9 2 Adda Discount or Surcharge sesesseeesseereererreeeene 3 32 3 9 3 Exempt Tax from aCheck 3 35 3 9 4 Adda Tipe aceeiie label EES 3 36 3 10 Tender the Check eege deeg geb wtelaedes 3 38 3 10 1 Tender a Check with Preset Key 3 39 3 10 2 Tender with Tip Entry scccccicclancdsotccancndivilieteiaues 3 39 3 10 3 Over Tender to IRC 3 39 3 10 4 Split Ee EE 3 39 3 10 5 Partial ne EE 3 40 3 10 6 Tender to House Charge E 3 40 3 10 7 Tender with MEDIAN UI 3 41 3 10 8 Over Tender to Tip with MEDIA NU 3 41 3 10 9 Split Tender with MEDIAN UU 3 41 NNN e Mile Be 3 42 3 12 Review a Closed Check AAA 3 42 Functions Outside of a Sale 4 1 4 1 Finished Product Waste icc c eccceccndla estimates 4 3 AD LOAM ANG PICKUP gen getebadet eaaa iaiia Nayana 4 4 GG E ln NEE 4 4 42 2 PICKUP EE 4 5 43 Pare Wy Pale Our EEN 4 6 BO ds Pad OU Scho Sean
9. 5 9 Major Groups Menu Item Sales The Department report summarizes all Menu Items sales by Major Groups All menu items sold for the period are included in the Major Group report e The Total Sold includes non priced items only if the Track System Sales option is set in the Major Group s Department Setup table e Major Groups are the highest level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups 1 22 07 11 11pm 001 SYS MAJOR GROUP From 1 22 07 0 35 To 1 22 07 23 11 Atlanta GA TEC Diner O 1 Food 4 31 SOLD 22 44 90 amp Gross Rev 94 88 99 17 GO Item Disc 2 00 2 11 Net Sales 92 88 2 Beverages 0 79 SOLD 1 2 04 Gross Rev 0 79 0 83 Item Disc 0 00 0 00 5 Net Sales 0 79 3 Modifiers 0 00 SOLD 26 53 06 Gross Rev 0 00 0 00 S Item Disc 0 00 0 00 5 Net Sales 0 00 Total SOLD 49 Gross Rev 95 67 Discounts RE Net Sales 86 14 FS 3700 R4 Owner s Manual 5 19 Major Groups Menu Item Sales Chapter 5 Reports Major Group Report Items Major Groups This line contains the record number of the Major Group and its name The price is the average selling price of each Menu Item sold of that Major Group Sold The number of Menu Items sold of the Major Group and the number sold as a percent of total items sold for the period Gross Revenue The amount of reve
10. Inc or an authorized Toshiba TEC America Retail Information Systems Inc Service Center During the one 1 year warranty period Toshiba TEC America Retail Information Systems Inc will repair or replace at its option any defective product with no charge for parts or labor Toshiba TEC America Retail Information Systems Inc liability hereunder shall be limited to repair or replacement of the defective part or parts and such correction shall constitute a fulfillment of its warranty hereunder Toshiba TEC America Retail Information Systems Inc makes no warranties express or implied including merchantability or fitness for a particular purpose except as expressly stated herein Under no circumstances shall Toshiba TEC America Retail Information Systems Inc be liable to the purchaser or any user for any damages including incidental or consequential damages expenses lost profits lost savings or other damages arising out of the use of or the inability to use this product To obtain warranty service contact your Toshiba TEC America Retail Information Systems Inc dealer You may also write or phone Toshiba TEC America Retail Information Systems Inc 4401 A Bankers Circle Atlanta GA 30360 Phone No 404 449 3040 Fax 404 453 0909 If the problem cannot be remedied by telephone Toshiba TEC America Retail Information Systems Inc will determine how service will be provided Do not ship the equipment to Toshiba TEC America Re
11. Index the amount of the Loan on the keypad which displays and press ENTER 5 Screen displays the amount entered for verification and prompts to choose YES or NO 6 To accept the amount press YES 7 If set to print a receipt prints on the receipt printer 4 4 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Loan and Pickup 4 2 2 Pickup A Pickup subtracts an amount from the Employee and from the Terminal s Media Report a The PRINT LPU CHIT option in System Setup Options 2 can be set so a receipt is printed with each Loan or Pickup a The PRMPT P U INFO option in System Setup Options 2 can be set to prompt for a 20 character line of information Procedure 1 Press PICKUP 2 If prompted index a manager I D number and press ENTER e NOTE The Pickup will be posted to the employee logged on to the workstation not the approving manager 3 Screen prompts Enter amount 4 Index the amount of the Pickup on the keypad which displays and press ENTER 5 Screen displays the amount entered for verification and prompts to choose YES or NO 6 To accept the amount press YES 7 If PROMPT PICKUP INFO option is set the screen prompts for an alphanumeric description of the Pickup 8 If set to print a receipt prints on the receipt printer FS 3700 R4 Owner s Manual 4 5 Price Changes Chapter 4 Functions Outside of a Sale 4 3 Paid In Paid Out 4 3 1 Paid Out Up to five
12. System Center Terminal Employee EN ee The Discount Recipient Report details the use of discounts given to employees managers and corporate personnel Discounts programmed with the RECIPIENT option set will be included on this report sorted by the person receiving the discount 1 24 07 4 48pm 004 DISCOUNT RECIPIENT From 1 23 07 0 33 TO 1 23 07 16 23 Atlanta GA TEC Diner 10 Emp Disc 1 1 00 6 Emp Disc 1 2239 4 Emp Disc 1 3 62 Total 7 01 OD The ID number of the employee receiving the discount The server is prompted for the ID number when applying the discount to a check This is the description of the discount used The number of discounts received by the employee GO The total amount of the discounts received FS 3700 R4 Owner s Manual 5 33 X Report Chapter 5 Reports 5 19 X Report Revenue System Center Terminal Employee The X Report allows a pre defined sequence of reports to be printed with a single command without clearing any totals a The reports that are included with a X Report for each Report Class are set in Report Setup X Report 5 20 Z Report Revenue System Center Terminal Employee The Z Report allows an employee to print a pre defined sequence of reports with a single command In addition Z Reports clear all totals for the report type regardless if they are set to print or not a The reports that are included with a Z Report
13. another employee logs into the workstation a To log out index 0 and press LOGOUT FS 3700 R4 Owner s Manual 2 7 Login Logout Chapter 2 Access the System NOTES 2 8 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions New Guest Checks Chapter 3 Guest Check Functions 3 2 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions New Guest Checks 3 1 New Guest Checks 3 1 1 Guest Check Numbers a Guest checks are assigned a check number by the system a Check numbers are 5 digits and begin with the terminal number from which it is entered Checks from Begin with Terminal 1 10001 Terminal 2 20001 And so forth 3 1 2 Start a New Check Guest checks are started one of two ways depending on the setting in Job Codes Main Auto Start Order a Auto Start Order NO e Newchecks are started using START ORDER a Auto Start Order YES e Anew check is automatically started when the employee logins 3 1 3 Check Flow 1 Start a new check either by pressing START ORDER or logging in 2 Reply to prompts if used Prompts can include e Table Number e Number of Guest e Customer Information e Order Tent Number e Select Customer Enter Menu Items and correct any mistakes End the Service Round e Aservice round begins when a check is created or recalled e The service round is completed when the check clears the screen by the server pressing TOTAL or P
14. to assign a table number to E the Require Table flag Table This key is used a check or to change a table number of a check Touse TABL in the Order Type Setup must be set for the current Order Type FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description Table Selector This key is used to preset table numbers for use when tracking checks by tables A numeric table number is assigned to each key Pressing the key assigns that table number to the check Pressing and holding an occupied table will cause an information box with Check Details to display Tare Override This key is used to enter a tare table fora menu item Tax Exempt This key type is used to remove all sales tax from the check All taxable totals are moved to non taxable totals Tax Exempt These eight function keys are used to 1 8 remove sales tax applied to the specified Tax Table Each Menu Item Department is linked to one of the eight Tax Tables When a specific Tax Table is exempt only the sales tax for items in that Tax Table is removed The taxable totals for the Tax Table are moved to non taxable totals Terminal Deposits Used to enter deposit type media totals for a specific terminal Tip Payout This key is used to transfer tips from one Employee report as a TIPS PAID OUT to another Employee report as a TIPS PAID IN
15. 13pm 001 SYS SALES TAX From 1 22 07 0 35 To 1 22 07 23 13 Atlanta GA TEC Diner Tax 1 Taxable 44 03 Non Taxable 0 00 Sales Tax A DZ Total Taxable 44 03 Non Taxable 0 00 Sales Tax 2 63 Taxable Sales This is the amount of taxable sales posted to the tax table Non Taxable Sales This is the amount of non taxable sales posted to the tax table Sales Tax This is the amount of sales tax posted to the tax table or for inclusive tax tables the amount of computed tax from the taxable sales posted to the tax table FS 3700 R4 Owner s Manual 5 31 Charge Account Balance Report Chapter 5 Reports 5 17 Charge Account Balance Report Revenue System Center Terminal Employee EN ee The Charge Account Balance Report is used to report house account charges This report is updated when a check is tendered with a media that is set with the CHARGE ACCT option in Media Setup Options Accounts are created in the Charge Account Setup table 1 23 07 12 26am 001 CHRG ACCT BALANCE From 1 23 07 0 35 To 1 23 07 0 26 Atlanta GA TEC Diner 111 Account John Doe Name 123 Main St Address 1 Suite 567 Address 2 Atlanta City GA 30360 State Zip 770 449 3040 Phone Declining No Y N Credit Limit 500 00 Limit on the account Balance 7 50 The current balance 5 32 FS 3700 R4 Owner s Manual Chapter 5 Reports Discount Recipient Report 5 18 Discount Recipient Report Revenue
16. 3 Screen displays a list of employees Touch the employee name of the server who the check is being transferred TO 4 If the default Order Type for the new server requires a table number and the check does not have one assigned screen prompts Enter table number 5 Index the table number on the keypad and press ENTER 6 If the default Order Type for the new server requires a of guest entry and the check does not have one assigned screen prompts Enter guest count 7 Index the number of guests and press ENTER 8 Press the TOTAL key to end the procedure Check is transferred 3 26 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Transfer a Guest Check 3 7 2 Transfer from a Server This procedure is used by the new server who takes the check from the server bartender who created it Procedure 1 Press TRNSFR CHK FROM SVR 2 Screen prompts Enter check number Index the check number being picked up and press ENTER 4 If the default Order Type for the new server requires a table number and the check does not have one assigned screen prompts Enter table number 5 Index the table number on the keypad and press ENTER 6 If the default Order Type for the server picking up the check requires a number of guest entry and the check does not have one assigned screen prompts Enter guest count 7 Index the number of guests and press ENTER 8 Press the TOTAL key the end the procedure Check is transferred
17. 3 3 1 3 3 3 Preset Menu Item Press the MENU ITEM key for the item wanted If prompted index a Manager Code and press ENTER The menu item is added to the check More than One Preset Item Index the quantity of the item wanted using a numeric keypad Press the MENU ITEM key for the item e If the quantity entered exceeds the HALO setting for the item from Menu Items Main a message displays Amount too large Menu by PLU Index the PLU of the item wanted using a numeric keypad Press PLU 3 10 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 4 Open Priced Menu Item An open priced Menu Item is one that has the option in Menu Item Setup Options 1 OPEN PRICE set If the flag PREFIX PRICE is set to YES the price is entered prior to entering the item With PREFIX PRICE to Yes 1 2 Index the price for this item Press the MENU ITEM key for the Open Priced Menu Item With PREFIX PRICE to No 1 2 3 3 5 Press the MENU ITEM key for the Open Priced Menu Item Screen prompts Enter sales price Index the price for this item and press ENTER Scalable Menu Item Use the SCALEABLE flag in Menu Item Setup Options 1 to set an item as requiring a weight entry Procedure 1 2 Press the preset MENU ITEM If a scale is connected to the FS 3700 R4 the weight will be entered from the scale If a scale is not connected prompt will di
18. Chapter 4 Functions Outside of a Sale 4 2 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Finished Product Waste 4 1 Finished Product Waste This is an inventory function Items entered in this transaction type will update the waste totals a This procedure is used when an item is entered on a check and prepared but then voided from the check It is used so the raw products of the menu items can be subtracted from inventory totals Procedure 1 Press FINISHED PROD WAS 1 through 8 2 Enter items that were prepared for serving to customers but then were wasted 3 Press cash MEDIA to close the check FS 3700 R4 Owner s Manual 4 3 Loan and Pickup Chapter 4 Functions Outside of a Sale 4 2 Loan and Pickup A Loan adds an amount to the Employee and to the Terminal s Media Report a The ALLOW BANK LOAN field in Job Code Setup Options allows the employee to receive a Bank Loan e The function can be set to prompt automatically when the employee logs into the system with the REQUIRE LOAN option in the Job Code Setup Options a The PRINT LPU CHIT option in System Setup Options 2 can be set so a receipt is printed with each Loan or Pickup 4 2 1 Loan Procedure 1 Press LOAN 2 If prompted index a manager I D number and press ENTER e NOTE The Loan will be posted to the employee logged on to the workstation not the approving manager 3 Screen prompts Enter amount 4
19. Off Table Guests Server Check Ticket Disc 5 4 TEC 10010 S1 1 Double Cheese Burg Medium w o Pickles s2 Philly Cheese Stk Check s1 Garden Salad MEMET GU Service Honey Mustard Disc s3 Fried Chick Breast nal Green Beans 8 Mashed Potatoes Credit s Iced Tea Card sl Iced Tea sl Orange Soda Emp Item Discount Disc House 1 6 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary 1 3 POS Key Functions Summary Key Function POS Function Description Add to Check Add to Check Order Type 1 8 Add to Table Banner Bar Code Break Out This function is used to add the current check to a stored check This key function allows the current check to be new in the first service round These eight function keys are used to add the current check to a stored check of a specified Order Type These key functions allow the current check to be new in the first service round Used to add the current check to a stored check that has a table number assigned This function allows the current check to be new in the first service round This key type has no function when placed on a screen but is used as a title to describe a group of other keys This key type is used to enter a numeric bar code for a product It can be used when a product fails to scan properly Records a clock out for the employee but does not prompt for tips or require that checks
20. R4 Delivery Module Owner s Guide for more detailed information Edit Labor Opens the Labor Schedule table for editing Schdules Edit Payroll Tot Allows adjustments to employee s tips and gross sales Edit Timecards This function is used to change employee punch times 1 10 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description Employee Deposits Used to enter deposit type media totals for a specific employee Enable Auto Grat Used to turn on the Auto Grat Gst setting of the Order Type for the current check only Enter Limited QTY Used to enter how many of a Menu Item is available for sell The number displays on the eme button and counts down when the item is ordered When the number reaches zero the key is disabled so none can be ordered This function can be used on Menu Items with the Limited QTY flag set to YES Exempt Auto Grat Used to turn off the Auto Grat Gst setting of the Order Type for the current check only Use this function to exit the FS 3700 R4 application This key assigns a specific report to a key for exporting Finished Prod This key type is used at the beginning of a Waste transaction to identify it as a waste ticket 1 8 All items entered in the transaction will update the waste totals Fire Order Used with SEN to send Menu Items to the kitchen printer s Foreign Currency This
21. Report 5 7 Sales Mix Report Revenue System Center Terminal Employee The Sales Mix Report gives a breakdown of Menu Items sold for the period e Menu Items are the first level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups e Only items with the Track System Sales option set in the Menu Setup table will be detailed e Net Sales and Total Sold on the Employee Report only include items with the Track Employee flag set Net Sales on the System Terminal and Revenue Centers include all items regardless of the System Tracking options 1 22 07 11 12pm 001 SYS SALES MIX From 1 22 07 0 35 To 1 22 07 23 12 Atlanta GA TEC Diner 1 Salisbury Steak 5 29 The price shown is the Total revenue divided by the sold SOLD 3 6 12 Gross Rev 5 29 5 53 Item Disc 0 00 0 00 Net Sales 15 87 2 Chick amp Broc w Rice 5 29 SOLD 1 2 04 Gross Rev 529 BaD F Item Disc 0 00 0 00 Net Sales De AI FS 3700 R4 Owner s Manual 5 15 Sales Mix Report Chapter 5 Reports Total SOLD 49 Total Sold includes all items regardless of System Tracking option Gross Rev 95 67 Item Disc 2 00 Item Discounts Applied to a specific menu item Discounts Applied to the subtotal of a check Discounts RE Net Sales 86 14 Sales Mix Report Items O Item This line contains the record numb
22. a Order numbers are also known as TENT numbers They can be used when pre numbered order cards are given to guests to place on the table so food can be delivered to the correct table a An Order Number can be required for checks by setting the Order Type Setup Options 1 USER ENTRD ORD flag 3 6 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts a When an Order Number is required for a check a prompt will automatically display when the service round is completed Procedure 1 Enter menu items on to the check 2 End the service round by pressing TOTAL PRINT CHECK ora MEDIA key 3 A window displays prompting Enter order number 4 Index the order number on the keypad and press ENTER The service round is completed FS 3700 R4 Owner s Manual 3 7 New Check Prompts Chapter 3 Guest Check Functions 3 2 6 Override Meal Period Meal Periods are set up by time for each day of the week in the Meal Period Setup table The current setting can be overridden for the current check only or for all checks until the System Z report is done The change can affect one terminal or all terminals For One Check Only 1 Pressa MEAL PERIOD key which has been set for the Meal Period wanted for this check e The override setting reverts back to the preset Meal Period after the check is sent For All Checks Today 1 Press STAY DOWN 2 Press the MEAL PERIOD key wanted 3 Sc
23. be closed Minimum time allowed for a break is set in System Setup Labor 2 Minimum Break Time If an employee clocks in earlier manager approval may be required FS 3700 R4 Owner s Manual 1 7 POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description Cancel Cancels the current round for a transaction When a transaction is cancelled any changes done during the round will be reversed Any new Menu Items that have been added to the check in this service round will be removed and any items that have been voided from the check in this round will be added back Cash Adjust NA Refund Cash Advance Used to process a cash advance from a credit card Cash Tip Adds a tip to the check that is recorded in the Cash Tips field of the employee s report Change Modifier This function is used to change modifiers of a Menu Item in the current round without having to void and reenter the Item When the item is selected on the check the forced display screen from which it was ordered displays so a different choice can be made Change Prices This key is used to change a Menu Item s price Change Seat This key type is used to move an item or items on a check to a different seat Charge Tip Adds a tip to the check that is recorded in the Charge Tips field of the employee s report Clear Input This key type functions as a backspace key it is used to clea
24. highlighted e If an item is highlighted by mistake touch it again Press VOID 4 If prompted index a Manager Code and press ENTER on the keypad Remove All Items before Sending After a menu item has been sent to remote printers the VOID ALL ITEMS key can only be used according to the security level set in the Function Setup table Procedure 1 Enter menu items 2 Press VOID ALL ITEMS e The entire check is voided 3 16 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Check Corrections before Sending 3 4 2 Add a Modifier This procedure adds an item whose Department is set to Special Instructions Special Instructions are modifiers that can be entered but are not on the Item s Forced Display 1 2 3 4 3 Enter menu items with modifiers Press CHANGE MODIFIER e The screen display shows the guest check with command keys EDIT INSTR and DELETE Touch the modifier wanted to change Press INSTR e Buttons display for each Department set as a Special Instruction Touch the button for the Department wanted e Items in that Department display Touch a modifier It is added to the check after the modifier selected in 3 e The display returns to previous screen When done press BACK to return to the check Delete a Modifier NOTE A required modifier cannot be deleted 1 2 3 4 5 Enter menu items with modifiers Press CHANGE MODIFIER Touch the modifier wante
25. key type is used to calculate the amount due on the check in a foreign currency Function NLU Can be used to access functions that are not Number Look Up preset on a touch screen Index the for the function then press FUNCTION NLU See the FS 3700 R4 Programming Manual for a list of operations that can be done with this key and codes used with each one Gift Card Balance Used with 3 party gift card interfaces to inquire on the balance of a gift card FS 3700 R4 Owner s Manual 1 11 POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description Gift Card Cash Out Allows cash change from a Gift Card Gift Card Reload Used with 3 party gift card interfaces to add to the balance of a gift card Group RKP Order Use this function to group a series of Guest Checks into a single remote print This key type is used to enter or change the number of guests on a check Hold Order Used to enter Menu Items but not send them to the kitchen in the current round The items can be sent when the check is recalled using FIRE ORDER Inventory Ending This function is used to enter ending counts Z1 of Daily Inventory items before the Daily System Z report is ran Inventory Ending This function is used to enter ending counts Z2 of Period 2 Inventory items before the Week To Date System Z report is ran Inventory Ending This function is used to enter ending counts Z3
26. of Period 3 Inventory items before the Period To Date System Z report is ran Inventory Receiving Used to record invoicing quantities and values of raw products received from vendors Inventory Returns Used to enter invoicing quantities and values of raw products returned to vendors Inventory Waste Used to enter Inventory waste of raw products before they are prepared into a Menu Item Labor Rest Setup This key is used to setup labor restrictions for the labor schedule Refer to FS 3700 R4 Labor Schedule Owner s Guide for more detailed information 1 12 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description Last Item Void Voids the last item entered on a check The item being voided must be a new item in the service round Loan This key type is used to track when funds are removed from the cash drawer and given to an employee as a bank amount Login This key type is used to sign an employee into the system for POS operations Logout This key is used to log the current employee out of a station Used to run a macro which was previously recorded using the Macro Setup table Meal Period This key is used to override the current Meal Period assigned to a station for one order only This key assigns a specific pay type to a button Media keys are used to tender guest checks Media NLU Used to select a media type
27. pressing MEDIA PRINT CHECK or TOTAL 3 24 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Split a Check 3 6 3 Split by Amount Procedure 1 Recall the check 2 Press SPLIT BY AMOUNT Screen prompts Enter number of checks Index the total number of checks to create from this check and press ENTER 4 Prompt displays Enter amount Check 1 5 Index the amount for the first check and press ENTER 6 Continue entering the amount for each check as prompted e When there is one check remaining the system puts the balance on it the last check 7 The system displays buttons for each resulting check e The first original check contains all the menu items tax and gratuity and shows the total amount that was transferred e Each new check contains an item Bal Transfer and the amount transferred to it from the original check 8 To print one check touch the check s button and press PRINT To print all checks press PRINT ALL 9 Press DONE to exit the split check screen 10 End the service round by pressing MEDIA PRINT CHECK or TOTAL FS 3700 R4 Owner s Manual 3 25 Transfer a Guest Check Chapter 3 Guest Check Functions 3 7 Transfer a Guest Check 3 7 1 Transfer to a Server This procedure is done by the server who created the check Procedure 1 Recall the check Should be done by the server responsible for the check or a manager 2 Press TRNSFR CHK TO SVR
28. screen 2 Select the employee 3 Select the Period to be changed Daily Weekly or Period 4 Index the number for the Function to change Options are ew e ES ell ew r a em ve eem 5 Enter the new data and press ENTER FS 3700 R4 Owner s Manual 4 11 Labor Schedule Chapter 4 Functions Outside of a Sale 4 7 Labor Schedule Refer to the FS 3700 R4 Labor Schedule Owner s Guide for detailed instructions on setting up and maintaining a Labor Schedule 4 12 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Labor Schedule FS 3700 R4 Owner s Manual 4 13 Chapter 5 Reports Reports Overview Chapter 5 Reports 5 2 FS 3700 R4 Owner s Manual Chapter 5 Reports Reports Overview 5 1 Reports Overview The Reports menu is accessed by pressing the Report Launcher key Report 2 S SH IV KH SES Report Class System Sales Period Period Filter aS Shift ar Last Z 4 1 23 07 10 37pm fan25303am watsmal Report Class Selects a type of report See the next page for Report Class descriptions Period 1 2 or 3 Select a specific period for System Sales reports Selects a specific value for Revenue Center Sales Terminal Sales and Employee Sales reports Selects a specific shift report for Revenue Center Sales Terminal Sales and Employee Sales reports Check VIEW to display the report on the screen It can then be printed if wa
29. the current service round Print Journal This function is used to print the terminal electronic journal It will print on any programmed report printer Print Voucher Reprints the Credit Card Voucher used with a credit card charge Print Reset Journal This function is used to print and reset clear the terminal s electronic journal PLU Used to add a Menu Item to a check by entering the PLU rather than pressing a 1 14 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description Program Mode Program Mode2 Recall Check Recall Check Order Type 1 8 Recall Table This key is used to access the Manager Mode area of the system Manager Mode contains the tables into which the store s database is entered This key displays a menu of functions that are flagged to display on this screen The flag is set in the Function Setup table The Program Mode screen provides for a customized Manager Function menu This key is used to recall checks being tracked by the check number Example Login e Press RECALL CHECK A list of this employee s open checks displays Touch the button of the check wanted This key can be used to recall closed checks by indexing the check number followed by Recall Check When recalling a check at the terminal that created it a short Check Number can be used e Example Index 10009
30. the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Perchlorate Material special handling may apply See http WWW dtsc ca gov hazardouswaster percholorate Note this is applicable to California U S A only Table of Contents FS 3700 R4 Overview 1 1 a De ite e Tee EE 1 3 1 2 Processing Payment Transactions Error Bookmark not defined 1 3 nei 1 4 1 4 POS Key Functions Gummanm nnee 1 7 Access the System 2 1 2 1 Manager Ovemdes AEN 2 3 2 2 Clo king MOUT Foes 2855 wie Oca te eae Soa eae See Rae a 2 4 D2 A Ee Tei et EE 2 4 2 22 S a o AE T i A N A EA E EE S PE A A ETS 2 4 229 Break Outi dees ee ee ee 2 5 2 2 4 Schedule Entorcement 2 5 237 TEE ege eege 2 6 ZS LLOJIN NEE 2 7 2 3 2 User Assigned Operator keys 2 7 2 3 3 One Touch LOGIN ci tiac esshhecstineeieadeeantens sedi taenvines 2 7 Sek Eege e eege 2 7 Guest Check Functions 3 1 3 1 New Guest Checks cccccccccseeecesseeeeceeseeeeceeeeeueeeeueeaeeeneaaeees 3 3 3 1 1 Guest CheckNumbers cece ceccceeeeeeeeeeeeeeeeaneees 3 3 3 1 2 Start a New Check 3 3 B18 IGHECK FlOWsiessencseae es Ge ee ete 3 3 3 2 New Check Prompts eecccccsacsdivestersepeuccenotevnedee sedate lansnlcendeaniuieees 3 4 3 2 1 TableNumber 3 4 3 2 2 GUEST QUM arena os ei E 3 5 3 2 3 Select Customer 3 6 3 24 Order TY DC E 3 6
31. 3 2 5 Order Number 3 6 3 2 6 Override Meal berode 3 8 3 2 7 Add Guest Information 3 9 3 3 3 4 3 5 3 6 3 7 3 8 Entering Menu RE 3 10 3 3 1 Preset Menu Hem 3 10 3 3 2 More than One Preset lem 3 10 3 3 3 Menu by PLU HR a 3 10 3 3 4 Open Priced Menu Item ANEREN 3 11 3 3 5 Scalable Menu em 3 11 3 3 6 Enter Modifiers with Forced Dusplay 3 12 3 3 7 Enter Modifiers with Special Instructions 3 12 3 3 8 Enter Modifiers with Spell It Instructions 3 13 3 3 9 Enter Items by Seat Numbers ssssseesseseenerrrssereee 3 13 3 3 10 Enter by Menu Item Gize AAA 3 15 Check Corrections before Gendmg 3 16 3 4 1 Remove Items from Check 3 16 3 4 2 Add a Modifier c cc ceeccceceeeseeceeeeseeeeeeeneetenneeeees 3 17 3 4 3 Delete a MOdifier a naa 3 17 3 4 4 Replace a Modifier ccccceeseseeeeeeeceeeeeeeeeeeeeeeee 3 18 3 4 5 End Service Round 3 19 Recall ia Check viisecciscostsestiesicctin ita elinaelotipletoal DEE 3 20 3 5 1 By Check Number 3 20 3 5 2 By Table NUMber eege ege ns canuevesstdactice devesevaagde ege g 3 21 3 5 3 Recall by Order Type Casen ee Nee deeg 3 21 3 5 4 Recall Table with Separate Checks cee 3 22 3 5 5 Recall with a Bar Code Scanner no0ano0anneannananea 3 22 3 5 6 Recall with Dual Drive hm 3 22 elle e 3 23 3 6 1 Split by ltem Ay cle ee ee UR he 3 23 3 6 2 Split by Seat Number AAR 3 24 3 6 3 SUE DY AMOUNT EE 3 25 Transfer a Guest Check
32. CALL TABLE 2 A list of all open checks accessible by this server displays 3 Press the key of the table wanted to recall e Ifthe table has separate checks a list of each check will display Press the key of the separate check wanted Using a Table Selector Key 1 Press a TABLE SELECTOR key that has an open check 2 If the table only has one check it will appear on screen otherwise a list of open checks assigned to the table will appear 3 Continuously pressing a TABLE SELECTOR key for a few seconds that has an open check will cause the quick check review to open listing e Check number e Job code and employee name e Start order time e Check open time in minutes e Number of guests and e Check total 3 5 3 Recall by Order Type 1 Press RECALL ORDER TYPE of the Order Type wanted 2 A list of all open checks accessible by this server displays 3 Touch the button of the check wanted FS 3700 R4 Owner s Manual 3 21 Recall a Check Chapter 3 Guest Check Functions 3 5 4 Recall Table with Separate Checks 1 Use either the number pad or the list of checks to recall the table 2 List of separate check numbers display 3 Touch the button of the check wanted 3 5 5 Recall with a Bar Code Scanner If the workstation is connected to a bar code scanner and bar codes are being printed on the guest checks scan the guest check 3 5 6 Recall with Dual Drive Thru A Dual Drive Thru application uses
33. F FRIES e Press a preset menu item of a certain size a When ordering priced modifiers through Forced Displays an option in the Menu Item Setup Sizing Stay Down Size can be set so the size level remains the same until all modifiers from the Forced Display are entered Sample Procedure 1 Press a menu item for example BURGER 2 A Forced Display gives choice of MED FRIES size 2 in this example or LGR FRIES size 3 e Enter MED FRIES e The STAYDOWN SIZE is set to YES in the Menu Item Setup Table 3 The next Forced Display shows choice of soft drinks and MENU ITEM SIZE keys for each price size e Select a soft drink The size will default to Menu Item Size 2 e Or to order a Size 3 soft drink press the MENU ITEM SIZE key and then select the soft drink wanted FS 3700 R4 Owner s Manual 3 15 Check Corrections before Sending Chapter 3 Guest Check Functions 3 4 Check Corrections before Sending 3 4 1 Remove Items from Checks Remove Last Item 1 Enter menu items 2 Press LAST ITEM VOID 3 The menu item is removed from the check Remove One or More Items a There are two items in the Function Setup table that controls the security level for the VOID key e Function 95 Void Current Round e Function 96 Void Prior Round 1 Enter menu items on a new check or recall a check from a previous round 2 Touch the item s to be removed from the check The item s touched becomes
34. GO PRICE This is the price of the voided item that was removed from the check FS 3700 R4 Owner s Manual 5 21 Refund Report Chapter 5 Reports 5 11 Refund Report Revenue System Center Terminal Employee EN ee The Refund Report is a log of all refunds that occurred during the business day Refunds are created when a check is started with REFUND creating a check with negative values The report lists refunds by approving manager and gives totals for each manager as well as a total of all Refunds 1 22 07 11 10pm 001 SYS VOIDS From 1 22 07 0 35 To 1 22 07 23 10 Atlanta GA TEC Diner Manager 1 The approving Manager s Name 3 19 10005 Green Beans 0 00 3 19 10005 Baked Beans 0 00 3 19 10005 Meatloaf 5 29 Total 5 29 Total 5 29 OD TIME The time that the Refund check was entered CHK The check number of the check DESCRIPTION The Menu Item names entered on the Refund check PRICE The price of the item 5 22 FS 3700 R4 Owner s Manual Chapter 5 Reports Financial Report 5 12 Financial Report Revenue System Center Terminal Employee 1 22 07 11 20pm 001 SYS FINANCIAL From 1 22 07 0 35 To 1 22 07 23 20 Atlanta GA TEC Diner Readings Non resettable totals maintained by each POS Terminal This section prints if the USE NRGT option in System Setup is set These fields do not appear on the Employee Financial Rep
35. INT ALL 11 Press DONE to exit the split check screen 12 End the service round by pressing MEDIA PRINT CHECK or TOTAL FS 3700 R4 Owner s Manual 3 23 Split a Check Chapter 3 Guest Check Functions 3 6 2 Split by Seat Number To split checks into separate checks using SEAT NUMBER requires the option System Setup Check Options 1 Use Seat Number to be set YES Procedure 1 Oo MND Oo Recall the check e f seat numbers were not entered prior to sending the check i e all items are assigned to seat 1 items can be reassigned using the CHANGE SEAT key see procedure on page 3 14 Press SPLIT BY SEAT Screen prompts Enter number of checks Index the number of new checks to create from this check and press ENTER e A screen displays with a check window for the number of new checks entered e Use the scroll bar if necessary to view all check windows Touch a menu item to highlight it All items tagged to that seat number is highlighted e Highlighting a primary Menu Item automatically highlights its modifiers Touch the window of the check where the item s is to be moved Continue until all items are on the correct separate check Press OK A button for each new check displays Touch a button to view the contents To print one check touch the check s button and press PRINT To print all checks press PRINT ALL Press DONE to exit the split check screen End the service round by
36. Paid Out keys can be used to record cash taken out of the drawer outside of a sale Procedure 1 Index PAID OUT 2 Screen prompts Enter amount Index amount of the cash being taken out of the drawer and press ENTER 4 Screen displays amount entered and prompts YES or NO to confirm the amount 5 Press YES to confirm the amount 6 Receipt prints on the report printer 4 3 2 Paid In The Paid In key is used to record cash put into the drawer outside of a sale Procedure 1 Press PAID IN 2 Screen prompts Enter amount Index amount of cash being put into the drawer and press ENTER Screen displays amount entered and prompts YES or NO to confirm Press YES to confirm the amount o p pe p Receipt prints on the report printer 4 6 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Price Changes 4 4 Price Changes This function changes the price of a Menu Item Procedure 1 2 3 Press CHANGE PRICES The Prices page of the Menu Item Setup Table displays Select the menu items wanted Options for finding a menu item are e JUMP Index the menu item I D number and press ENTER e SELECT List of Departments display Press ID to list the department in ID order or DESCRIPTION to list the departments in alphabetical order Gelect a Department to display its menu items Search this option can be used to further define the display e Touch the name of the Menu Item
37. RINT CHECK or when the check is tendered with a MEDIA key If a media is used to partially tender a check the service round will end using TOTAL FS 3700 R4 Owner s Manual 3 3 New Check Prompts Chapter 3 Guest Check Functions 3 2 New Check Prompts All checks are tracked by a system assigned check number In addition other check information can be required and attached to the check These options are table number number of guests order tent number and select customer 3 2 1 Table Number a A table number can be required for the Order Type by the REQ TABLE flag in the Order Type Setup The Order Type of the check is determined by the Job Code of the Employee logged in e This setting requires a Table number entry before the check is sent x A Table number is not required if immediately paying out the check e An additional setting PROMPT TABLE in Station Setup can require a Table number entry before a menu item is entered With this option set the table number entry is required if immediately paying out the check e A table number cannot be assigned to a check unless REQ TABLE is yes a When a table number is assigned to a check it can be recalled by table number as well as the check number a Table Select Preset Key e Table numbers can be assigned to checks with a TABLE SELECT key Table numbers are pre assigned to the key and are usually arranged on a screen to represent the layout of the re
38. TEC FS 3700 R4 Owners Manual TOSHIBA TEC AMERICA TEC TEC Electronic Cash Register FS 3700 R4 Series Document No OM 3700 Original September 2005 Revised March 2009 TOSHIBA TEC AMERICA FS 3700 One Year Limited Warranty Toshiba TEC America Retail Information Systems Inc warrants this product to be free from defects in materials and workmanship for a period of one 1 year from the date of original purchase from an authorized Toshiba TEC America Retail Information Systems Inc dealer This warranty is limited to the original purchaser and to Toshiba TEC America Retail Information Systems Inc products that are sold and used within the continental United States and Hawaii A copy of a valid dated sales receipt must be submitted with the product for warranty service This limited warranty applies only to Toshiba TEC America Retail Information Systems Inc products which do not function properly under normal use within the manufacturer s specifications It does not apply to products that in the sole opinion of Toshiba TEC America Retail Information Systems Inc have been damaged as a result of accident misuse neglect or improper packing or shipping This warranty is void if the Toshiba TEC America Retail Information Systems Inc label or logo or the rating label or serial number have been removed or defaced or the product has been modified or serviced by other than Toshiba TEC America Retail Information Systems
39. a Requires a manager override to clock in or out in this condition Q Clock in and out times are set in this week s labor schedule e Refer to the FS 3700 R4 Labor Schedule Owner s Guide for more detailed information FS 3700 R4 Owner s Manual 2 5 Login Logout Chapter 2 Access the System 2 3 Login Logout Logging into the system allows access as the employee s security level permits to guest check handling and Manager Functions NOTES Q The System option Concurrent Login determines if an employee can be logged into more than one station at a time Only one employee can be logged into a station at one time and that employee s security level determines what functions are accessible Automatic log out e The POS AUTO LOGOUT function in Job Codes Main can be set to automatically log the employee out and return to the Job Code s default screen after a check service round is completed e The PGM AUTOLOGOUT function in Job Codes Main will automatically log the employee out from Manager Mode if a station is not active after a set amount of minutes If the employee is required to Clock In for time and attendance tracking the Job Code entered during the clock in will also be used for the Log In An employee s shift begins when a login is done and continues until an Employee Z report is ran for the employee A Job Code can be set to require a bank loan function when an employee logs in with
40. and press RECALL CHECK Or short Check Number Index 9 and press RECALL CHECK These eight function keys are used to recall checks of only the specified Order Type This key is used to recall checks being tracked by the table number Example Login Press Recall Table A list of this employee s open tables displays Touch the button of the table wanted FS 3700 R4 Owner s Manual POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description Reorder AYCE Item Reorder Hem Report Launcher This key accesses the Reports Menu Reports This key type is used to preset a specific report to the button Reset Journal This function is used to reset the terminal s electronic journal Review Check This key type is used to display checks that have been closed out Review Table This key type is used to display tables that have been closed out Screen Select This key is used to move the display to another screen This key type is used to create a negative check All items entered on the check will be part of the refund This key is used to enter subsequent orders of an all you can eat menu item on to the check In the Menu Table the AYCE item has a flag for a 2 item with zero price to use for reordering Procedure Recall the check Press Reorder AYCA Press the button of the item to be reordered This key
41. ce with each other e Any extra notes included for a particular line is right justified close to that line in the report e Awavy line in the middle of a report indicates that part of it was cut out so a total could be included on the same page Report Headers 1 22 07 11 20pm 001 The time amp date the report was taken The terminal where the report was taken SYS FINANCIAL From 1 22 07 0 35 To 1 22 07 23 20 Atlanta GA TEC Diner The report Name the time period covered by the report Store name and location from System Setup FS 3700 R4 Owner s Manual 5 9 Open Check Report Chapter 5 Reports 5 2 Open Check Report System Revenue Center Terminal Employee EN ee The Open Check Report is a summary of the open checks in the system An open check is one that has been stored in the system but has not yet been paid 1 22 07 11 07pm 001 SYS OPEN CHK From 1 22 07 0 35 To 1 22 07 23 07 Atlanta GA TEC Diner QO O 010003 3 09 0009 16 82 O 010004 3 09 0009 Lk D 010009 22 49 0003 5 61 0 010010 23 03 0003 3 49 7 010012 23 06 0003 T50 5 Tota 44 63 Total number and amount of Open Checks Table The table number of this check if one is assigned Check The unique ticket number associated with the check Time The time that the check was created Employee ID The employee ID of the server who currently owns the c
42. d to remove from the check Press DELETE When done press BACK to return to the check FS 3700 R4 Owner s Manual 3 17 Check Corrections before Sending Chapter 3 Guest Check Functions 3 4 4 A oO DW Gell Replace a Modifier Enter menu items with modifiers Press CHANGE MODIFIER Touch the modifier wanted to replace Press EDIT e The forced display from which the modifier was entered displays Select the correct modifier When done press BACK to return to the check 3 18 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Check Corrections before Sending 3 4 5 End Service Round Ending the service round sends menu items to kitchen printers if they have not already been printed and clears the check from the screen a If the flag at Order Type Setup Main STORE OPEN CHECK is NO the service round can only be finalized by tendering the check with a MEDIA key Procedure 1 Enter all items for this service round 2 Complete any required prompts i e Table Guest Order End the service round by pressing one of the following key types e TOTAL Sends menu items entered this round to remote printers Clears the check from the screen Prints the guest receipt if Order Type Setup Options 1 PRINT GUEST CHECK is YES Check remains open e PRINT CHECK Sends menu items entered this round to remote printers Clears the check from the screen Prints the gues
43. e shift for the report Cash 7 95 25 Check 3 20 96 Total 10 76 21 Number of transactions and total for each Media type Total Amounts of all Media types Amount of Loans and Pickups is included in CASH total Loan 3 35 55 Pickup 2 6 00 Gross Sales 46 66 FS 3700 R4 Owner s Manual 5 29 Loan Pickup Report Chapter 5 Reports 5 15 Loan Pickup Report Revenue System Center Terminal Employee EN ee This report is a log of the bank loans and pick ups that occurred on the system The Net amount of this report is included in the CASH amount on the Financial and Media Reports 1 22 07 11 21pm 001 SYS LOAN PICKUP From 1 22 07 0 35 To 1 22 07 23 21 Atlanta GA TEC Diner O 1 22 07 4 43 Loan 1 5 00 1 22 07 4 45 Loan 1 25 00 1 22 07 4 47 Loan 1 5 55 Loan Total 35205 1 22 07 4 43 Pickup I 2 00 1 22 07 4 45 Pickup I 4 00 Pickup Total 6 00 Total 29 55 The net amount of all Loans and Pickups The date and time of the loan or pick up The Terminal ID where the loan or pick up occurred The amount of the loan or pick up 5 30 FS 3700 R4 Owner s Manual Chapter 5 Reports Sales Tax Report 5 16 Sales Tax Report Revenue System Center Terminal Employee The Sales Tax Report summarizes the sales and sales tax collected for each tax table Sales tax for inclusive tax tables is computed as a percent of sales posted to the tax table 1 22 07 11
44. elete e Job Codes e Clock In e Clock Out Add a Shift This option is not valid when there is an open shift 1 Select NEW e A list of the employee s assigned Job Codes Display 2 Touch the correct Job Code for the shift 3 A shift is added for the selected Job Code with the current time and date for the Clock In field Delete a Shift 1 Press DELETE 2 The entry in the Deleted Column is changed from NO to YES FS 3700 R4 Owner s Manual 4 9 Timekeeping Chapter 4 Functions Outside of a Sale Change a Job Code 1 Press JOB CODE e A list of the employee s assigned Job Codes Display 2 Touch the correct Job Code for the shift Change a Clock In Date Time 1 Press CLOCK IN 2 A prompt for the date displays e Enter the new date or press ENTER to use the default date displayed 3 A prompt for the time displays e Enter the time for the Clock In using military time Change a Clock Out Date Time 1 Press CLOCK OUT 2 A prompt for the date displays e Enter the new date or press ENTER to use the default date displayed 3 A prompt for the time displays e Enter the time for the Clock Out using military time 4 10 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Timekeeping 4 6 2 Edit Payroll Totals This function is used to change an Employee s Cash Tips Charge Tips and Gross Receipts 1 Press EDIT PAYROLL TOTALS e A list of employees displays on the left side of the
45. er a Check with Preset Key 1 Enter item s or recall the check 2 Index the amount tendered 3 Press the MEDIA key for the media type used e Press ENTER if needed for the media type e Change due displays on the screen 3 10 2 Tender with Tip Entry 1 Enter item s or recall the check 2 Index the amount of the tip received and press CASH TIP or CHARGE TIP 3 Press the MEDIA key 3 10 3 Over Tender to Tip This option uses POST TO TIP field in Media Setup Change 1 Enter item s or recall the check 2 Index the total amount received including the amount of the tip 3 Press the MEDIA key e The amount over tendered is automatically posted as the cash or charge tip 3 10 4 Split Tender 1 Enter item s or recall the check 2 Index the amount for the first media type press the MEDIA key wanted e The new amount due displays 3 Index the amount for the next media type and press the MEDIA key for that type e The new amount due displays 4 Continue until the check is paid FS 3700 R4 Owner s Manual 3 39 Tender the Check Chapter 3 Guest Check Functions 3 10 5 Partial Tender This feature enables tendering part of the check but keeps the check open Two options are used a The PAY IN FULL flag in Media Setup Options must be set to NO Procedure 1 2 Enter item s or recall the check Index the amount tendered for the partial payment press the MEDIA key e The check remains o
46. er of the Menu Item and the item s name The Menu Item report includes the average selling price of the total number of items sold Sold The number of the Menu Item sold and the number sold as a percent of total items sold for the period Gross Revenue The amount of revenue generated by selling the Menu Item and the revenue for the Menu Item as a percent of total Item Discounts The dollar amount that was discounted from specific items and the percentage of the total revenue from this Menu Item that was discounted Net Sales Total of the selling prices of this menu item adjusted for Item discounts Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals 5 16 FS 3700 R4 Owner s Manual Chapter 5 Reports Department Sales 5 8 Department Sales The Department report summarizes all Menu Item sales by Departments All menu items sold for the period are included in the Department report e The Total Sold includes non priced items only if the Track System Sales option is set in the Department Setup table e Departments are the second level of the Menu file The Menu is structured so Menu Items are grouped into Departments and Departments are grouped into Major Groups 1 22 07 11 12pm 001 SYS DEPT From 1 22 07 0 35 To 1 22 07 23 12 Atlanta GA TEC Diner 1 Daily Specials 5 29
47. et special instruction MENU ITEM e Special Instruction items cannot be entered on a check before a primary Menu Item is entered 3 12 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 8 Enter Modifiers with Spell it Instructions Spell It Instructions are added to the check by entering a Menu Item with SPELL IT INSTR set to YES Procedure 1 Enter the Menu Item e A keyboard displays 2 Type the message for the kitchen up to 18 alphanumeric characters e The entry is added to the check as an item 3 Press ENTER e The entry will print on remote printers and display when the check is recalled 3 3 9 Enter Items by Seat Numbers Seat numbers enable items on the check to be sorted and printed on the remote printers by table position Seat Sub Totals can be selected to print on Presentation Checks Entering checks by seat numbers is also very helpful when splitting the check into separate checks for payment a To use Seat numbers for sorting on remote printers the following options should be set e The option in System Setup Check Options 1 USE SEAT must be YES e The option in System Setup Check Options 1 CHK SORT ORDER should be set to the Seat option With SEAT and SEAT Procedure 1 When using seat numbers the system assigns the current seat number to 1 The next menu item entered will be assigned to the current seat number e Use the SEAT to change the seat nu
48. for each Report Class are set in the Report Setup Z Report e A Terminal Z also closes a shift for the Terminal e An Employee Z also closes a shift for the employee 5 34 FS 3700 R4 Owner s Manual Chapter 5 Reports Z Report 5 20 1 Programming Options for Z Reports The following table lists programming options that affect Z Reports Refer to the Programming Manual for more explanations Sales Week Ending 24 Hour Create Backup Files Month Backup File Disable Z2 Totals Disable Z3 Totals Z With Open Checks Z Terminal Report Terminal Offline FS 3700 R4 Owner s Manual 5 35 TEC TOSHIBA TEC AMERICA
49. harge or cash checks Auto Gratuity This feature automatically enters a gratuity as items are put on the check e The Auto Gratuity feature is set using the AUTO GRAT GSTS field in the Order Type Setup Options 2 When the number of guests is at least the number entered there the system automatically adds a gratuity to the check e The Order Type Setup table should have options set to Require Guest Count Prompt Guest Count and the Default Guests should be zero e The amount of gratuity automatically entered is set in System Setup Gratuity Tip Procedure 1 Start a check 2 Screen prompts Enter Guests 3 Index the number of guest and press ENTER e The number of guests must be equal to or greater than the entry in the AUTO GRAT GSTS field 4 Enters item s to the check e Note that a gratuity entry is added as menu items are ordered 5 End the service round by pressing MEDIA PRINT CHECK or TOTAL 3 36 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments Add Cash or Charge Tip The default tip percentage is set in the TIP field of System Setup Gratuity Procedure 1 2 3 Enter item s or recall the check Press the CASH TIP or CHARGE TIP key Screen prompts Enter tip e Note that the default tip amount for the check is already entered in the prompt screen Press ENTER to accept the default amount or index a new amount then press ENTER End the service r
50. he server for an LD number and the CHK RECIP ID field is used to check the Employee Setup table for a valid I D number Procedure 1 Enter item s to the check 2 Press the DISCOUNT key programmed for Recipient or press DISCOUNT NLU then touch the discount wanted If prompted index a manager D and press ENTER 4 lf prompted index the amount for the discount and press ENTER Screen prompts Enter recipient ID 6 Index the I D number of the employee receiving the discount 7 End the service round by pressing TOTAL MEDIA or PRINT CHECK e The employee s name the discount name and the discounted amount is listed on the Discount Recipient Report 3 34 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments 3 9 3 Exempt Tax from a Check Additional menu items cannot be added to a check after using a tax exempt key Procedure 1 Enter item s or recall the check 2 To exempt tax e Press TAX EXEMPT to remove all tax from the check e Press a TAX EXEMPT to remove a specific tax rate 1 through 8 from the check 3 End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 R4 Owner s Manual 3 35 Check Adjustments Chapter 3 Guest Check Functions 3 9 4 Adda Tip A tip can also be entered when the check is tendered by defaulting an over tender entry to the tip amount This is set in Media Setup POST TO TIP It can be applied to either c
51. heck If the check has been transferred using the Transfer Check function then the ID will be the employee ID of the new owner of the check Check Total including all menu items discounts tax and gratuity 5 10 FS 3700 R4 Owner s Manual Chapter 5 Reports Closed Check Report 5 3 Closed Check Report Revenue System Center Terminal Employee EN ee The Closed Check Report is a summary of checks that have been paid out 1 22 07 11 08pm SYS CLOSED CHK 001 From 1 22 07 0 35 To 1 22 07 23 08 Atlanta GA TEC Diner 010001 0003 2 00 0 00 010002 0003 2 03 0 00 010005 0009 3 19 0 00 010006 0001 3 44 0 00 010007 0001 3 45 0 00 010008 0009 4 32 0 00 010011 0003 23 04 0 00 Total 0 00 D Or OO G H O e 46 66 Total number and amount of Open Checks Check The unique ticket number associated with the check Employee ID The employee ID of the server who owned the check when it was closed Time The time that the check was created Gratuity The amount of gratuity included on the check Check Total including all menu items discounts tax and gratuity FS 3700 R4 Owner s Manual 5 11 Hour Productivity Report Chapter 5 Reports 5 4 Hour Productivity Report Revenue System Center Terminal Employee EN ee The Hourly Productivity Report provides a sales breakdown by times of day Subtota
52. hese Noha eae eas Saas ee crass 4 6 43 2 Paid H TEE 4 6 4 4 Price CHANG TEE 4 7 SU Nee 4 8 46 TimekeepiNg EE 4 9 kb Edit LEE inian ena eae dined 4 9 4 6 2 Edit Payroll Totals wisi ticccn tenets eienadieng 4 11 EEN E lee TEE 4 12 Reports 5 1 5 1 Reports Overview enee Renee 5 3 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 5 13 5 14 5 15 5 16 5 17 5 18 5 19 5 20 5 1 1 Report Class Descriptions AE 5 4 5 1 2 7 LISt OlRGDONS ee aana ee een eee 5 6 5 1 3 Report Balancing Notes n se 5 8 5 1 4 Print or View Fee sede uti Erde geheegt 5 8 5 1 5 Report Sample Formats Au 5 9 Open Check EE ee anaes 5 10 Closed Check Hepont uk 5 11 Hour dreien 5 12 Half Hour Productivity Report AA 5 13 Quarter Hour Productivity Report AAA 5 14 Sales Mix Report EE 5 15 Department leegen ee 5 17 Major Groups Menu Item Gales AA 5 19 System Voids Report EE 5 21 PAGING PRE DONG a E 5 22 Financial Report serate eraten a TS 5 23 Customer Summary Report ccceecceeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 5 28 Media Ek ege Eeer 5 29 Loan Pickup Report EE 5 30 males Tax REPOr EE 5 31 Charge Account Balance Report cceeeeeeeeeeeeeeeeeeeeeneeeeees 5 32 Discount Recipient Report sssnnnsrsrrrnnesssrnrnrrnnnnsesreeeessenesne 5 33 DS FSBO E TE T A T 5 34 ZG DON ne dik a EE 5 34 5 20 1 Programming Options for Z Heports 5 35 Chapter 1 FS 3700 R4 Overview Introduction Chapter 1 FS 3700 R4 Overview
53. ks Touch the check wanted e Hemes from the current check are added to the check of the table number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 R4 Owner s Manual 3 29 Combine Checks Chapter 3 Guest Check Functions 3 8 5 Combine Stored Checks to One Table This procedure is identical to using ADD TO TABLE except it depends on how the option in System Setup Check Options 1 ONE CHK PER TBL is set e YES will add items from both checks to the resulting check e NO will add a separate check to the table number ONE CHK PER TBL set to NO 1 Enter items for a new check or recall a stored check 2 Index the table number of the check to which the current check will be combined 3 Press TABLE e For a recalled check the screen prompts Change Table e Press YES 4 Press TOTAL to clear the screen When the table is recalled it contains two separate checks ONE CHK PER TBL set to YES 1 Enter items for a new check or recall a stored check 2 Index the table number of the check to which the current check will be combined 3 Press TABLE e For a recalled check the screen prompts Change Table e Press YES 4 Screen prompts Combine Checks 5 Items from the current check are added to the check number entered That check now displays on the screen
54. ls are provided by Meal Period 1 25 07 11 53am 001 HOURLY PROD From 1 25 07 9 00 To 1 25 07 11 53 Atlanta GA TEC Diner 09 10 3 18 66 29 27 5 10 11 2 34 52 54 14 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in the System Setup table If any sales are outside those business hours the report hours are adjusted to include all sales Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts GO Percent of Sales Shows percentages that each interval and Meal Period represents for the day 5 12 FS 3700 R4 Owner s Manual Chapter 5 Reports Half Hour Productivity Report 5 5 Half Hour Productivity Report Revenue System Center Terminal Employee EN ee The Half Hourly Productivity Report provides a sales breakdown by times of day Subtotals are provided by Meal Period 1 25 07 11 54am 001 HALF HOUR PROD From 1 25 07 9 00 To 1 25 07 11 54 Atlanta GA TEC Diner O GO 09 10 3 18 66 29 27 5 230 0 0 00 0 00 5 60 3 18 66 100 00 10 11 2 34 52 54 14 230 0 0 00 0 00 5 60 2 34 52 100 00 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in System Setup table If any sales are outside those business hours the report hours are adjusted to include all
55. mber from 1 if necessary 2 Enter the menu item s for this seat number 3 Usethe SEAT and SEAT keys to change the seat number as needed for the next menu item s 4 Enter the menu items s for this seat number Continue until all items are entered on the check FS 3700 R4 Owner s Manual 3 13 Entering Menu Items Chapter 3 Guest Check Functions With Seat Select SEAT SELECT presets seat numbers on the screen Each preset key is programmed with a specific seat number Procedure 1 Press SEAT SELECT 2 Enter menu item s 3 Continue until all items are entered Change Seat Number Procedure 1 Enter items assigning seat numbers as each is entered or enter all items with the default seat number of 1 Touch the line of a Menu Item Press CHANGE SEAT A screen displays prompting for the seat number Index the new seat number for the item and press ENTER Continue until all items wanted are reassigned to the correct seat number N Oa RF OD Continue with the order 3 14 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Entering Menu Items 3 3 10 Enter by Menu Item Size Menu Item Size Levels are used for ordering Menu Items such as soft drinks which come in different sizes a Two ways to enter a different size menu item e Press the MENU ITEM SIZE key prior to the first modifier item in order to change its size level Example MENU ITEM SIZE 2 then
56. n the screen Press PRINT CHECK or TOTAL to end the service round 3 10 6 Tender to House Charge House Charge accounts are entered in the Charge Account Setup Table The media used should have the CHARGE ACCT field set in Media Setup Options Procedure 1 2 3 Enter item s or recall the check Press the MEDIA key programmed for the charge account Screen prompts Enter amount Index the amount to be posted to the charge account and press ENTER A window displays listing all house accounts e Scroll thru the list and touch the account wanted e Press OK e The account number media type and amount are posted to the Charge Account Balance Report 3 40 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 10 7 Tender with MEDIA NLU a See the chart on page 3 38 for how the SPEED TENDER and PAY IN FULL options work since the amount tendered cannot be entered prior to selecting the pay type with the MEDIA NLU key Procedure 1 Enter item s or recall the check 2 Press MEDIA NLU 3 Touch the media type wanted e f SPEED TENDER is NO screen prompts Enter amount 4 Index the amount and press ENTER 3 10 8 Over Tender to Tip with MEDIA NLU a Set SPEED TENDER and PAY IN FULL in Media Setup Options to NO a POST TO TIP in Media Setup Change should be set to Cash Tips or Charge Tips Procedure 1 Enter item s or recall the check 2 Press MEDIA NLU
57. nted If VIEW is not checked the report will print without displaying on the screen FS 3700 R4 Owner s Manual 5 3 Reports Overview Chapter 5 Reports 5 1 1 Report Class Descriptions Report Class Description System Sales Reports in this group include totals from the entire system Weekly and Period to Date totals are also available for the Sales Mix Department Major Groups Media Financial and Sales Tax reports Inventory reports are available if Inventory is being used They are explained in the FS 3700 R4 Inventory Module Operations Guide Revenue Center Sales Reports from this group include totals from all stations included in a Revenue Center Daily Reports only Revenue Centers are assigned in the Terminal Setup table f a Revenue Center Z report is done it will reset all Terminals set to the Revenue Center for the next shift but will not print individual Terminal reports The previous shift totals will still be included in the System Report Terminal Sales This report group is totals of each individual POS Terminal in the system Daily reports only Employee Sales Reports from this group provide a detailed look at the sales activities of each employee of the system Daily reports only System Labor This report group shows details of employee timecard activity These reports are explained in a separate document FS 3700 R4 Labor Module Operation
58. nue generated by each Major Group and the revenue for the Major Group as a percent of total Item Discounts The dollar amounts of this Major Group s sales that were discounted from specific items and the percentage of the total revenue from this Major Group that was discounted Net Sales Total of the selling prices of this Major Group s Menu Items adjusted for Item discounts Discounts This total is only on the report summary The total dollar amount of discounts that were applied to check subtotals 5 20 FS 3700 R4 Owner s Manual Chapter 5 Reports System Voids Report 5 10 System Voids Report Revenue System Center Terminal Employee EN ee The System Voids Report is a log of all voids that occurred during the business day Voids are created any time an item is removed from an unpaid check that was entered in a previous service round The report lists voids plus a total by approving manager 1 22 07 11 10pm SYS VOIDS From 1 22 07 0 35 To Atlanta GA T 001 1 22 07 23 10 EC Diner Manager 1 3 19 10005 Green Beans 3 19 10005 Baked Beans 3 19 10005 Meatloaf Total Total TIME The time that the void occurred CHK This is the check number that contained the voided item DESCRIPTION The name of the menu item that was voided The approving Manager s name Ja 0 00 0 00 I 5429 29 29
59. ort Readings Opening 0 00 Closing 100 82 Menu Item Sales before Voids Refunds or Discounts Tax and Tips Trn Opening 0 00 Trn Closing 0 00 Readings for Training Totals if selected in Training Setup Sales Sales totals by Tax Table sales tax collected and sales totals and statistics by order type Sales Tax 1 44 03 Sales Tax 2 63 Gross Sales 46 66 Sales Tax 2 63 Net Sales 44 03 Net Sales Menu Item Sales Voids Refunds Discounts FS 3700 R4 Owner s Manual 5 23 Financial Report Chapter 5 Reports Statistics for each Order Type Eat In 44 03 Tcks Avg Tck 7 6 29 Gsts Avg Chk 7 6 29 Avg Trn Time 0 41 Check Guest averages are Net Sales of Checks Average Transaction Times are minutes all checks are opened of Checks Total 44 03 Tcks Avg Tck 7 6 29 Gsts Avg Chk 7 6 29 Avg Trn Time 0 41 Balance This section contains a method of balancing the readings adjustment to the system s reported Gross Sales It does not print if the NRGT is not being used in the READINGS section Balance Closing 100 82 Opening 0 00 Readings Change 100 82 Open Checks 44 63 Voids 5 29 Refunds 929 Discounts 9 53 Gross Sales 46 66 Server Sales Summary of sales by server Server Sales Serverl 15 58 Server3 25 48 Cashier 5 60 Total 46 66 Server Name Gross Sales for each Employee 5 24 FS 3700 R4 Owner s Manual Chapter 5 Reports Financial Report Media This
60. ound by pressing TOTAL MEDIA or PRINT CHECK Remove Tip Amount Procedure 1 2 3 4 5 Enter item s or recall the check Press CASH TIP or CHARGE TIP Index 0 Press ENTER End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 R4 Owner s Manual 3 37 Tender the Check Chapter 3 Guest Check Functions 3 10 Tender the Check OD An Amount Tendered can be entered prior to pressing a preset MEDIA key a If an amount tendered is not entered prior to pressing a preset MEDIA key operations are determined by the settings of Media Setup Options SPEED TENDER and PAY IN FULL Speed Tender Pay In Full MEDIA Key Tenders for Amount of transaction The default DENOMINATION setting Screen prompts Enter Amount Index the tender amount and press ENTER OR Press ENTER to tender for the transaction amount Screen prompts Enter Amount Index tender amount and press ENTER a H Promos Combos are being used the SUBTOTAL key can be required before a media key is pressed This will scan the check to see if items entered satisfy a programmed Promo e Promos can be programmed to Gell a group of items at a set price Gell a certain item at a reduced price Apply a discount to a group of items Apply a discount to a specific item 3 38 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Tender the Check 3 10 1 Tend
61. ow displays on the screen Repeat steps 2 5 as needed to combine more checks End the service round by pressing TOTAL MEDIA or PRINT CHECK 3 28 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Combine Checks 3 8 3 Add to Stored Check by Order Type This procedure is identical to using ADD TO CHECK except it restricts the choices to the server s open checks of a certain Order Type The current check must be new in the first service round 1 2 3 4 3 8 4 Enter items for a new check Press ADD TO CHK OT Screen displays check numbers for this server s checks Press the button of the check number that the current check will be combined with e Hemes from the current check are added to the check number entered That check now displays on the screen Repeat steps 2 5 as needed to combine more checks End the service round by pressing TOTAL MEDIA or PRINT CHECK Add New Check to Stored Check with Table This procedure is identical to using ADD TO CHECK except it is used on checks with assigned table numbers The current check must be new in the first service round 1 2 3 4 Enter items for a new check Press ADD TO TABLE Screen displays table numbers for this server s checks Press the button of the table number that the current check will be combined with e If there are separate checks for the table the screen will display a list of the chec
62. ple checks by choosing a seat number Used to split a single item up to 9 ways Start Order The key is used to start a new check It is required when the Auto Start Order flag in the Job Code table is set to NO FS 3700 R4 Owner s Manual 1 17 POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description Press STAY DOWN and the MENU ITEM SIZE The selection becomes size level for the Press STAY DOWN and the Screen prompts to broadcast the selection to other stations The selection becomes the e or Meal Period for new another selection is made or power is cycled Stay Down Used to set or change the default Menu Item size level and or Meal Period reminder of the current check MEAL PERIOD default Menu Siz checks until a System Z report is taken or Used prior to paying out a check to consolidate like items on the screen Items will cons System Setup set Can be set as a requirement prior to paying out a check with Subtotal If using Promos Check Promos is set the Subtotal key will scan the check for promo menu items If using Enable Auto Grat or Exempt Auto Grat the Subtotal key will reset the gratuity amount and disp olidate on kitchen printers if option Consolidate Ticket is Order Type option Req when the Order Type option lay the new check total System Deposits Used to enter deposit type media totals for the total system
63. ple Screens Sample Order Entry Screen 1 Orange Soda 0 79 Guest Check Daily Start Phone Recall Table Guests Server Check Specials Order Order Order 5 4 TEC 10010 g Lunch Favorite S1 1 Double Cheese Burg Medium w o Pickles 2 Philly Cheese Stk Deli S1 Garden Salad Sandwich Honey Mustard sa Fried Chick Breast Green Beans Mashed Potatoes S1 Iced Tea 1 Iced Tea s Orange Soda Cheese Steaks Chicago Cheese Stk Burgers Pita Wraps S Ch Void Cancel seaclifieer Total PAY Sub Ttl Tax 19 01 17 93 1 08 EE 5 10 20 Cash flan 30 9 23am Wait Stn 1 Eat in Breakfast Main 1 4 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview Sample Screens Sample Check Window Guest Check Table Guests Server Check 5 4 TEC 10010 S1 1 Double Cheese Burg Medium w o Pickles 2 Philly Cheese Stk S1 Garden Salad Honey Mustard Fried Chick Breast Green Beans Mashed Potatoes Iced Tea Iced Tea Orange Soda at 7 08 19 01 Check header text fonts and value fonts are programmable Check Detail Assign different colors for new items and stored items Change column widths if wanted Change background and grid colors Change the height of the window Descriptor text font and value fonts are programmable FS 3700 R4 Owner s Manual 1 5 Sample Screens Chapter 1 FS 3700 R4 Overview Sample Pay Screen Guest Check 50
64. ployee from another This key type is used when the server who created the check is giving the check to another server When an employee is taking the check from another server use the XFER CHK FROM SVR key type 1 20 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description This key type has several purposes Void items from a check Void Void All Items Any items that were added in the current service round may be removed using this key type without any reporting Items from a prior service round that are voided will be recorded in the Void file Backspace key to erase numeric entries For example when signing into the system if an incorrect ID number is entered press the VOID key one time for each incorrect digit entered Backup key when modifiers are being entered for a Menu Item pressing the VOID key after a modifier entry will remove it and backup to select another choice After all modifiers for an item have been entered use the CHANGE MODIFIER key to replace a modifier Using this key removes all items from a check The Check will be tendered to 0 00 Cash if not in the first round of service FS 3700 R4 Owner s Manual 1 21 Chapter 2 Access the System Manager Overrides Chapter 2 Access the System 2 2 FS 3700 R4 Owner s Manual Chapter 2 Access the System Manager O
65. r input of a numeric entry Example To clear an incorrect menu item quantity before pressing the menu item key 1 8 FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description Clock In Clocks employees into the system for time and attendance recording Clock Out Clocks employees out of the system for time and attendance recording Close Batch Used to settle a batch of credit card authorizations This function depends on the credit auth system and processor used Combine Checks Used to combine two or more stored checks to the current check Both the current check and the added check must have already been stored from a previous service round Credit Adjust Tip This function enables changing the tip amount on a closed with a credit card This function depends on the credit auth system and processor used Credit Authorize Used to get a pre authorization of a credit card for a two part transaction This function depends on the credit auth system and processor used Credit Finalize This key can be used to pay out a check with a credit card authorization for a two part transaction This function depends on the credit auth system and processor used A tip can be applied according to the Post to Tip option located in the Media Record Credit Finalize Tip This key can be used to pay out a check with a credit card authorization for a two pa
66. reen prompts Broadcast changes 4 Press YES for the change to be effective at all stations in the system Press NO for the change to affect this station only e The override setting will be effective until the Meal Period is changed again or until the next System Z report is done or the power is cycled 3 8 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts 3 2 7 Add Guest Information An 18 character field can be added to a check using the Order Type Setup Main PRMPT CUST INFO flag Q The information entered is saved with the check It prints on the remote kitchen slip and the guest receipt a When the check is recalled using RECALL CHECK the information entered displays on the check s button instead of the check number Procedure 1 Press an ORDER TYPE key which has PRMPT CUST INFO flag turned on 2 Keyboard displays Enter up to 18 characters of Guest Information for this check Press ENTER 4 Enter menu items FS 3700 R4 Owner s Manual 3 9 Entering Menu Items Chapter 3 Guest Check Functions 3 3 Entering Menu Items Menu items can be entered after any new check prompts have been satisfied Screens may be organized by Menu Department with a main order entry screen containing screen select buttons that display each menu item within that Department An example would be a screen with buttons for Soup Salads Apps Entrees Desserts and Beverages
67. rt transaction This function depends on the credit auth system and processor used Use this function to manually enter a Tip amount during the Credit Finalize phase FS 3700 R4 Owner s Manual 1 9 POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description Credit Sale This function is used for a single pass credit card transaction An authorization is received and the check is paid out in one pass This function depends on the credit auth system and processor used Credit Voice Auth This key is used to manually enter an authorization code to a check that was received from telephoning the processor This function depends on the credit auth system and processor used Customer Info This function will cause the system to prompt the FS 3700 R4 user to input Customer Information for the current Guest Check Discount NLU Used to enter a discount on a check when Number Look Up the specific discount is not preset ona screen Press DISCOUNT NLU and select the discount If the discount does not have an amount or a percentage pre programmed a prompt will display to enter the amount This key type is used to add a discount or surcharge to the check Downline to OCB This key is used to send the Menu Item table to an order confirmation board Driver Management This key is used to assign delivery checks to drivers and manage driver activity Refer to FS 3700
68. s Program Mode 2 Void 3 D429 The number of times each Function is used and amounts where appropriate FS 3700 R4 Owner s Manual 5 27 Customer Summary Report Chapter 5 Reports 5 13 Customer Summary Report Revenue System Center Terminal Employee EN ee The Customer Summary Report lists Net Sales and check averages by Meal Period 1 22 07 11 10pm 001 CUST SUMMARY From 1 22 07 0 35 To 1 22 07 23 10 Atlanta GA TEC Diner Breakfast 65 40 Tcks Avg Tck 8 8 18 Gsts Avg Chk 8 8 18 Lunch 20 74 Tcks Avg Tck 4 5 19 Gsts Avg Chk 4 5 19 Total 86 14 Tcks Avg Tck 12 7 18 Gsts Avg Chk 12 7 18 Sales Net Sales for the Meal Period Menu Item totals adjusted for discounts Tckts Avg Tckt The number of checks and the average net sales per check for the Meal Period Guests Avg Chk The number of guests and the average net sales per guest for the Meal Period 5 28 FS 3700 R4 Owner s Manual Chapter 5 Reports Media Report 5 14 Media Report Revenue System Center Terminal Employee This report details the totals for each different media type by Server Totals for CASH include any loans and pick ups that were recorded by the system 1 22 07 11 13pm 001 SYS MEDIA From 1 22 07 0 35 To 1 22 07 23 13 Atlanta GA TEC Diner Serverl Shift 1 Cash 1 4 00 Check 2 15 58 Total 3 EE Pickup 1 4 00 Gross Sales 15458 Server Name Employee I D and th
69. s Guide Employee Labor Listing Summary This report group shows details of individual employee schedule information These reports are explained ina separate document FS 3700 R4 Labor Schedule Owner s Guide Shows the number and name of the Department Discounts Employee Inventory Inventory Category Major Groups Media Menu Item ad Meal Period Setup Tables Listing Detail Shows the options settings for each record in the Department Discount Employee Media and Meal Period Setup report 5 4 FS 3700 R4 Owner s Manual Chapter 5 Reports Reports Overview FS 3700 R4 Owner s Manual 5 5 Reports Overview Chapter 5 Reports 5 1 2 List of Reports Report Class Charge Account Closed Checks Credit Card Batch Detail Credit Card Batch Summary Credit Card Close Batch Credit Card System Info Customer Summary Department Sales Discount Recipient Financial Half Hour Productivity Hourly Productivity Inventory Count Sheets Inventory Food Coast Inventory Status Inventory Totals Loan Pickup Major Group Media Open Checks Quarter Hour Productivity Refund Sales Mix Sales Tax Voids X Report Z Report v v v v v v v v v v v v v v v v v v v v v v v v v v System O 5 6 FS 3700 R4 Owner s Manual Chapter 5 Reports Reports Overview Report Class Labor Summary Detail Clocked In Cur Week Schedule v Current Sched
70. sales Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts GO Percent of Sales Shows percentages that each interval and Meal Period represents for the day FS 3700 R4 Owner s Manual 5 13 Quarter Hour Productivity Report Chapter 5 Reports 5 6 Quarter Hour Productivity Report Revenue System Center Terminal Employee EN ee The Half Hourly Productivity Report provides a sales breakdown by times of day Subtotals are provided by Meal Period 1 25 07 11 54am 001 QTR HOUR PROD From 1 25 07 9 00 To 1 25 07 11 54 Atlanta GA TEC Diner O GO 09 10 3 18 66 29 27 5 1 15 0 0 00 0 00 3 230 0 0 00 0 00 5 245 2 9 28 49 73 GU I 9 38 50 27 10 11 2 34 52 54 14 SCH 0 0 00 0 00 5 23 0 0 0 00 0 00 5 245 0 0 00 0 00 5 60 2 34 52 100 00 Breakfast 5 53 18 83 41 Total 6 63 76 Time Periods determined by OPEN and CLOSE options in System Setup table If any sales are outside those business hours the report hours are adjusted to include all sales Number of Guests The guest count included in all checks for the interval Gross Revenue Sales for each period Menu Item sales adjusted for discounts GO Percent of Sales Shows percentages that each interval and Meal Period represents for the day 5 14 FS 3700 R4 Owner s Manual Chapter 5 Reports Sales Mix
71. scount to apply to a menu item the discount must be set to the same tax status as the menu item e A menu item s tax status is set by its Department and the Order Type under which the check is entered a Discount or Surcharge e A discount can be programmed as a surcharge with the SVC CHARGE option so the amount is added to the check rather than subtracted o Item or Subtotal e A discount is set as an ltem or Subtotal discount with the ITEM DISC option in Discount Setup Main e An Item Discount applies only to the selected item entered on the check The item can be a specific Menu Item or any item of a specific Department e A Subtotal or ticket Discount applies to all items on the check that are discountable Items discountable are those set to the same Tax status as the discount a Reset Totals Flag on Subtotal Discounts e Keep in mind that any discount will only apply to Menu Items set to the same tax status as the discount e The RESET TOTALS flag in Discount Setup Options determines the amount of each item that is available for discounting after a discount has already been applied to the item YES after a discount has been applied to items further discounting of those items is not allowed NO after a discount has been applied additional discounts can be entered and applied to the same items 3 32 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Check Adjustments Q Automatic Disco
72. section of the Financial Report contains media balancing totals to be reconciled with deposits and cash drawers Media Cash 7 65225 722504 Check 3 20 96 27 50 Total 6021 The number of times this media was used The Total amount collected of this media Each media s percentage of Total Media collected Cash Tips 0 00 Charge Tips 0 00 Declared Tips 00 Tips included in checks with Cash Tips Tips included in checks with Charge Tips Declared Tips Cash Tips Charge Tips Prints if MIN TIP is set in System Setup Deposit This section is created from entries made in the Deposit function Media types that display are those with the option set for INDEPOSIT LST Deposit Cash 30 00 Check 15 58 Total 45 58 DLEE 1 08 DIFF is the total reported thru the system minus the entries made in the Deposit Entry report selection Cash Balance Calculates cash amount for reconciling with the cash drawer s Cash media type is defined by the System Setup option CASH MEDIA ID It is recommended that CASH be always set as Media 1 Cash Balance Gross Sales 46 66 Total Due AGG Gee Check 20 96 Cash Due 95 70 lt FS 3700 R4 Owner s Manual 5 25 Financial Report Chapter 5 Reports Discounts Summary of the discounts applied for the period Discounts 50 Ticket Ticket Di Item Disc Total Oy ol Ww Oy CO ol N o O O LA CH od WO o
73. splay Enter weight Index the number of pounds of the item using the keypad which automatically displays Press ENTER FS 3700 R4 Owner s Manual 3 11 Entering Menu Items Chapter 3 Guest Check Functions 3 3 6 Enter Modifiers with Forced Display A modifier can only be entered on a check following a Menu Item The number of items that may be entered from a modifier screen is set in Menu Item Setup Procedure 1 Press the MENU ITEM key for the item wanted e Itis added to the check 2 A list of modifiers displays Press a key to choose a modifier The modifier screen will clear according to its setting in the Menu Item s programming e If this Forced Display allows one selection the screen will clear after one choice is made e If this Forced Display allows more than one selection the screen will clear after that number of choices is made e If there is no limit to the number of selections from the Forced Display a TOTAL key should be on the screen to indicate all wanted choices have been made 3 When all choices are made from the Forced Display s the screen returns to the one from which the Menu Item was entered 3 3 7 Enter Modifiers with Special Instructions If a Menu Item s Department has the USAGE field set to Special Instructions the item can be used as a modifier but preset on the screen rather than be included on a Forced Display Procedure 1 Enter the primary MENU ITEM 2 Press the pres
74. staurant Order type set to require and prompt for Table 1 Start the check 2 Screen prompts for the table e Index the table and press ENTER on the keypad Order Type set to require Table 1 Start the check 2 Index the table number and press TABLE OR Enter items 4 Send the check 5 Screen prompts for the table 3 4 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions New Check Prompts e Index the table and press ENTER on the keypad 3 2 2 Guest Count a A guest count can be required for the Order Type by the REQ GUEST CNT flag Order Type Setup The Order Type is determined by the Job Code of the Employee logged in e This setting requires a guest count entry before the check is sent e An additional setting PROMPT GUEST in Order Type Setup can require a guest count entry before a menu item is entered a The Order Type can be set to enter a default number of guest with Order Type Setup Options2 DEFAULT GUESTS flag set so the server does not have to make an entry a The GUEST COUNT key does not apply if the Terminal Setup Main option CUST CNT METHOD is set for tracking by Meal Count rather than Guest Count Order Type set to require and prompt for number of guest 1 Start the check e Screen prompts for guest count 2 Index the number of guest and press ENTER on the keypad Order Type set to require number of guest With GUEST 1 Start the check 2 Index the number of g
75. t receipt Check remains open e MEDIA Sends menu items entered this round to remote printers Clears the check from the screen Prints the guest receipt if Order Type Setup Options 1 PRINT CLOSED CHECK is YES Closes the check FS 3700 R4 Owner s Manual 3 19 Recall a Check Chapter 3 Guest Check Functions 3 5 Recall a Check a The RECALL OTHER CHECK field in Job Code Setup Options can be set to allow employees such as cashiers to recall checks entered by other employees a Recall Mode Terminal e Terminal Setup Flags Recall at Login YES e This should be used only when the server is responsible for recalling and tendering checks started by other servers e Example The server is the cashier for a dual drive thru a NOTE Checks can only be opened at one workstation at a time 3 5 1 By Check Number Checks with Order Types requiring a table number can also be recalled by check number Using the Number Pad 1 Using the number pad index the check number 2 Press RECALL CHECK Using List of Open Checks 1 Press RECALL CHECK 2 A list of all open checks accessible by this server displays 3 Press the key of the check wanted to recall 3 20 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Recall a Check 3 5 2 By Table Number Using the Number Pad 1 Using the number pad index the table number 2 Press RECALL TABLE Using List of Open Checks 1 Press RE
76. tail Information Systems Inc without a return authorization number The purchaser must prepay any shipping costs and insurance and assume the risk of loss during shipping Toshiba TEC America Retail Information Systems Inc provides this publication as is without warranty of any kind either expressed or implied This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Toshiba TEC America Retail Information Systems Inc may make improvements and or changes in the product s and or program s described in this publication at any time FCC Notice This equipment has been tested and has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense Changes or modifications not expressly approved by manufacturer for compliance could void
77. the REQ INIT LOAN flag A prompt will display for entry of the Loan amount A password can be assigned to an employee in the Employee Setup Table that must be used each time the employee logs in 2 6 FS 3700 R4 Owner s Manual Chapter 2 Access the System Login Logout 2 3 1 Login Procedure 1 Index employee I D Press LOGIN 2 3 If prompted index the employee s password and press ENTER 4 If prompted select the Job Code for this shift 5 If the Job Code requires a Bank Loan a prompt will automatically display for the loan amount e Index the amount of the loan and press ENTER e Press YES to confirm the amount 2 3 2 User Assigned Operator Keys a Operator Keys can be assigned to each required employee on the Login screen set for the terminal a To log in employees press the button assigned with their employee D 2 3 3 One Touch Login With this feature the system generates the operator keys for each applicable employee a To set up this feature e Employee Setup Flags Set the ONE TCH LOGIN option to YES e Terminal Setup Flags Set the ONE TCH LOGIN option to YES for each terminal using this feature a The default screen for the station will display buttons for each employee who has a current open shift a To log in employees press the button generated for their employee I D 2 3 4 Logout NOTE This procedure is not necessary if the Job Code is set for Auto Logout or if
78. the button of the Job Code wanted 3 The receipt printer prints the employee s name Job Code clocked in the time and date 2 2 2 Clock Out Notes a Employees will be required to Declare Tips when clocking out if their Job Code has TIPPED set to YES D A minimum declared tip entry can be required by setting option MIN TIP in the System Setup table to the minimum wanted Procedure 1 Index employee I D 2 4 FS 3700 R4 Owner s Manual Chapter 2 Access the System Clocking In Out 2 Press CLOCK OUT e f prompted index amount of cash tips press ENTER e f prompted NOT ENOUGH TIPS index manager I D and press ENTER 3 The receipt printer prints a clock out report with the employee s name Job Code time date and the total hours worked both for this shift and this week 2 2 3 Break Out Notes Q BREAK OUT records an unpaid break for the employee u It does not prompt for tips or require that checks be closed a The minimum time before the employee may clock back in can be set in System Setup Labor 2 Minimum Break Time If an employee attempts to clock in before the set time a manager approval may be required Procedure 1 Index employee I D 2 Press BREAK OUT 3 When the break is over index the employee LD and then press CLOCK IN 2 2 4 Schedule Enforcement Notes a Schedule enforcement will prompt an employee clocking in or out if they are too early or too late
79. to tender a Number Look Up check when the specific media is not preset on a touch screen Press MEDIA NLU then select the pay type from the displayed list This key is used to preset menu items ona touch screen Press the key to enter the item to a check Menu Item Size Entered before a menu item on a guest check to set the item s size level Used to open the cash drawer outside of a sale transaction Used to enter a numeric value from 0 to 9 FS 3700 R4 Owner s Manual 1 13 POS Key Functions Summary Chapter 1 FS 3700 R4 Overview Key Function POS Function Description Operator Login This key assigns a specific employee to a login key To login the employee simple presses the button Order Type Used to override the Order Type setting of the employee s Job Code for one order only This key type is used to add cash to the drawer from sources of income other than a sale Paid Outs These five function keys are used to remove 1 5 cash from the drawer for purposes other than to give change for a sale Pay On Acct This key posts a payment to a house account From within a check press PAY ON ACCT Select the account Pay out the check This key is used to track when funds from a server are removed from a drawer preset key Returns the display to the previous screen Print Check This key type is used to print a copy of the guest check to the guest check printer and ends
80. two options a The Terminal Setup Main Monitor Term field enables a terminal s orders of a certain Order Type to be recalled at either another specific station or at all terminals Q The RECALL OT key type which is used to recall checks of a specific order type Example MONITOR TERM is set for Terminal 2 1 Order is entered at Terminal 1 2 Cashier at Terminal 2 presses RECALL OT key programmed for an Order Type named DRIVE THRU 3 Orders display on Terminal 2 in the order they were entered 3 22 FS 3700 R4 Owner s Manual Chapter 3 Guest Check Functions Split a Check 3 6 Split a Check Only items that have been sent can be split to separate checks 3 6 1 Split by Item Procedure 1 Recall the check 2 Press SPLIT BY ITEM 3 Screen prompts Enter number of checks 4 Index the number of new checks to create from this check and press ENTER e Ascreen displays with a check window for the number of new checks entered e Use the scroll bar if necessary to view all check windows 5 Touch a menu item to highlight it e Highlighting a primary Menu Item automatically highlights its modifiers 6 Touch the window of the check where the item is to be moved 7 Continue until all items are on the correct separate checks 8 Press OK 9 A button for each new check displays Touch a button to view the contents 10 To print one check touch the check s button and press PRINT To print all checks press PR
81. type is used to add another of an item or items that have already been entered on the check Example to order another round of drinks Procedure Recall the check Touch items to be reordered Press Reorder FS 3700 R4 Owner s Manual Chapter 1 FS 3700 R4 Overview POS Key Functions Summary Key Function POS Function Description Seat Used to increment the current seat number When a new transaction is started ora check is recalled the default seat number is 1 Any Menu Items entered will be linked to the current seat number selected This key type is only used if the Use Seat s flag is set in the System Setup table Used to decrement the current seat number When a new transaction is started ora check is recalled the default seat number is 1 Any Menu Items entered will be linked to the current seat number selected This key type is only used if the Use Seat s flag is set in the System Setup table Seat Selector This key is used to preset seat numbers for use when entering items on checks by seat numbers Sell Media This key type is used to sell a form of media usually gift certificates at the point of sale Split by Amount Used to split a single check into multiple checks by entering dollar amounts for each check Split by Item Used to split a single check into multiple checks by tagging items to be split Split by Seat Used to split a single check into multi
82. uest and press GUEST OR 1 Press GUEST e Screen prompts for guest count 2 Index the number of guest and press ENTER on the keypad Without GUEST 1 Enter items 2 Press PRINT or TOTAL to send the check 3 Screen prompts for the guest count FS 3700 R4 Owner s Manual 3 5 New Check Prompts Chapter 3 Guest Check Functions e Index the number of guests and press ENTER on the keypad 3 2 3 Select Customer Q Select customer can be required for the Order Type by the PROMPT SEL CUST flag in Order Type Setup e This setting requires that a customer must be selected from the database or that a new customer must be inputted a Refer to the FS 3700 R4 Delivery Module Owner s Guide for more details on the Select Customer prompt 3 2 4 Order Type a All checks must be assigned to an Order Type Most Job Codes will be assigned a default Order Type Or the employee can be prompted to enter the Order Type for each guest check a An Order Type can be required as an entry for a particular workstation e The DEFAULT ORDER TYPE in Job Code Setup for the employee s Job Code must be set to NONE a An entry for the Order Type must be completed before a menu item can be entered on the check Procedure 1 Before entering a menu item press an ORDER TYPE key for this check e Pressing an ORDER TYPE key will also override a default Order Type assigned to the Job Code for one order only 3 2 5 Order Number
83. ule by Empl Current Schedule by Job Department Setup Discount Setup Employee Pay Employee Setup Employee Tips Hourly Labor Inventory Category Setup Inventory Setup Job Code Labor Labor X Labor Z Major Group Meal Period Media Menu Item Next Schedule by Empl Next Schedule by Job Next Week Schedule v Timecards FS 3700 R4 Owner s Manual 5 7 Reports Overview Chapter 5 Reports 5 1 3 Report Balancing Notes a Menu Item Sales e Sales of menu items update all reports as they are entered on to checks So reports always represent real time up to the minute store activity a Carried Over e Amounts of checks left open during a Reset are included on the next day s reports and are labeled Carried Over 5 1 4 Print or View Reports a Report Launcher key e All reports are available from the Report Launcher key a Preset Keys e Keys for a specific report can be assigned to the touch screens Press the preset key to print the report Q Report Number Look up NLU Key e The Report NLU key can also be used It displays a list of all available reports 5 8 FS 3700 R4 Owner s Manual Chapter 5 Reports Reports Overview 5 1 5 Report Sample Formats The following pages show details of each report option e The table beneath each report title indicates if the report is included in System Revenue Terminal and or Employee totals e The reports shown are samples and do not all balan
84. unt e A discount can also be linked to a Media type so it is automatically entered on a check when the check is tendered This is set using Media Setup Main Discount Link a Enter a Discount e A discount can be entered on a check using a preset DISCOUNT key e A discount can also be entered by indexing the Discount I D number then pressing the DISCOUNT NLU key Item Discount An item discount is one programmed to one item or one Department It is entered on a check immediately following the item 1 Touch the item on the check 2 Press the DISCOUNT key wanted or press DISCOUNT NLU then touch the discount wanted If prompted index a manager I D and press ENTER 4 lf prompted index the amount for the discount and press ENTER Continue entering items to the check Subtotal Discount A subtotal discount is one programmed to adjust all discountable items on the check 1 Enter item s to the check 2 Press the DISCOUNT key wanted or press DISCOUNT NLU then touch the discount wanted If prompted index a manager I D and press ENTER 4 lf prompted index the amount for the discount and press ENTER End the service round by pressing TOTAL MEDIA or PRINT CHECK FS 3700 R4 Owner s Manual 3 33 Check Adjustments Chapter 3 Guest Check Functions Discount for Recipient This procedure is commonly used for Employee Meal discounts a The RECIPIENT field in the Discount table is used to prompt t
85. verrides 2 1 Manager Overrides The FS 3700 R4 system has an extensive security system a Security levels can be assigned to almost every key type in the system in Function Setup a Access to different function levels are determined by the Security levels assigned to each Job Code a If an employee attempts using a function for which he has an insufficient security setting a prompt displays Enter approval ID e A keypad will also display for entering the employee ID of an employee who is allowed to access the function e To proceed index a Manager s employee LD and press ENTER FS 3700 R4 Owner s Manual 2 3 Clocking In Out Chapter 2 Access the System 2 2 Clocking In Out The FS 3700 R4 has an optional timekeeping function that tracks attendance records The Timekeeping system is used only for the purpose of tracking attendance it does not provide access to POS operations 2 2 1 Clock In Notes a The options for using the Timekeeping system are determined by employee in Employee Setup e Required Clock In If YES the employee cannot log in to the system without first clocking in e Clock In Only If YES the Employee cannot log in to the system at all This option is commonly used for kitchen employees who do not enter guest checks Procedure 1 Index employee I D 2 Press CLOCK IN e f more than one Job Code is assigned to the employee options will display for choice e Touch
86. wanted Index the number of the Meal Period price to change e f USE PRICE LEVELS on Menu Item Setup Activate Prices is set to no only the first line will be selectable e To change that option touch the Activate Prices button Index the new price and press ENTER Press BACK to exit FS 3700 R4 Owner s Manual 4 7 Timekeeping Chapter 4 Functions Outside of a Sale 4 5 Tip Payout Procedure 1 Press TIP PAYOUT 2 If prompted index a manager I D number and press ENTER 3 Screen prompts Select Employee 4 Index the I D number of the employee receiving the tip 5 Screen prompts Enter Amount Index the amount of the tip payout and press ENTER 7 Receipt prints on the receipt printer 8 The amount is recorded in the Tip Payout field of the employee s Financial Report 4 8 FS 3700 R4 Owner s Manual Chapter 4 Functions Outside of a Sale Timekeeping 4 6 Timekeeping After a change is made to a record a slip prints with the Employee s name the Job Code changes and a signature line The item that was changed will display with an asterisk and the end of the information 4 6 1 Edit Timecards 1 Press EDIT TIMECARDS e A list of employees displays on the left side of the screen 2 Select the employee e The employee s current shifts display on the right side of the screen 3 Touch the shift to be changed 4 From the menu bar at the top of the screen select the change type e New e D

Toshiba FS-3700 R4 Series Cash Register User Manual

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