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Tektronix 1910 Portable Generator User Manual

1. Printing 3 Resident typefaces PCL5 In PCL5 mode HP LaserJet III emulation the printer supports Courier Times and Universe typefaces in the following styles and stroke weights medium bold italic medium and bold italic Downloading fonts The printer accepts Type 1 Type 3 and TrueType downloadable fonts including those from Adobe AGFA Bitstream and many others TrueType fonts are scalable to any point size and look the same on the screen as they do when printed If you have an external hard disk connected to the Phaser 220i you can store the downloadable fonts on it You can use utilities on the Phaser 220 printer utilities diskettes to download fonts to the printer For details see the manual Phaser 220 Drivers and Utilities Printing Reference Font upgrade Phaser 220e You can upgrade the Phaser 220e to 39 resident fonts the same as the Phaser 220i The font SIMM for this upgrade is available as Option 1F or upgrade kit 4680F1F Installing Macintosh screen fonts Phaser 220 Macintosh diskettes include screen fonts for these typeface families Times Helvetica Courier Symbol Helvetica Condensed Helvetica Narrow Palatino ITC Avant Garde Gothic ITC Bookman ITC Zapf Chancery ITC Zapf Dingbats and New Century Schoolbook If they are not already installed you must install these screen fonts if you want to see the printer s resident typefaces on the Macintosh screen For information on how to install fo
2. assembly 1 Remove the paper tray containing the cleaning tray from the lower slot Dampen the pad on the cleaning tray again 2 Insert the paper tray containing the cleaning tray into the upper slot Leave the lower slot empty for now 3 Press the TEST button on the back of the printer for 3 seconds Again the printer attempts to load paper bringing the paper pick rollers in contact with the alcohol dampened pad in the cleaning tray 4 The JAM indicator blinks indicating that the rollers have been cleaned 5 Pull out the paper tray Remove the cleaning tray from the paper tray and replace the paper or transparencies Put both paper trays back into their slots x w U ERROR JAM MEDIA FEEDER SWITCH n SECOND TEST 8869 43 User Manual 4 9 4 Caring for Your Printer Cleaning the printer every 5000 prints Perform the next three procedures every 5000 prints Note Turn off the printer before performing these three cleaning procedures Cleaning the transfer roll sensor pad 1 Press the button to open the top cover 2 Remove the transfer roll 8869 17 4 10 Phaser 220i and Phaser 220e Color Printers Caring for Your Printer 4 Dampen a lint free cleaning wipe with isopropyl alcohol Wipe the transfer roll sensor Leave the transfer roll out and the top cover open Go on to the next procedure 8869 34 User Manual 4 11 4 Caring for Your Printer Cl
3. 12 3 4 8869 39 User Manual B 5 B Expanding Your Printing System Connecting multiple disks Make sure that the computer printer and external disks are turned off before you connect or disconnect a SCSI cable 1 Phaser 220i printer with a built in SCSI terminator 2 SCSI port 3 External disks 4 Terminator not required if the end disk has a built in terminator the middle disk must not have an internal terminator Each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number 12 3 4 B 6 Phaser 220i and Phaser 220e Color Printers Appendix C Moving Your Printer Changing the line voltage If you move the printer to a country that uses a line voltage different from the printer s factory setting you can change the line voltage to the appropriate setting by using the line voltage selector switch Do not plug in the printer until the line voltage selector switch is properly set For your safety do not remove the cover from the printer The line voltage selector switch is located next to the On Off switch Also the new location may require a different power cord and fuse see your dealer for details 1 Line voltage selector switch 8869 41 User Manual C 1 C Moving Your Printer Repacking your printer 1 Turn off the printer remove all cords and cables 2 Push the button to op
4. Proper management of environmental resources protects the well being of our employees customers shareholders and the communities we are a part of worldwide Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws regulations and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate Tektronix Incorporated is complying with government regulations by providing Material Safety Data Sheets for our products Graphics Printing and Imaging Division Tektronix Incorporated Section Product identification Trade name and Tektronix part number Black Transfer Roll 016 1188 00 3 Color Transfer Roll 016 1262 00 ColorCoat Transfer Roll 016 1222 01 Product use Used in Phaser 220 color printers Section Il Information on ingredients Ingredients CAS No Polyester film 25038 59 9 Paraffin wax 8002 74 2 Coloring material Resin Polyethylene Terephthalate Hazardous Ingredients None D 4 Phaser 220i and Phaser 220e Color Printers Regulatory Information D Section Ill Hazards identification Potential Health Effects Eyes Non irritating Skin Non irritating Inhalation Not considered a route of exposure Ingestion Not considered a route of exposure Section IV First aid measures This material is a coated film No medical emergency is foreseen wh
5. Section XIV Transport information D O T Not a hazardous material for DOT shipping D 6 Phaser 220i and Phaser 220e Color Printers Regulatory Information D Section XV Regulatory information SARA Title III 311 312 Hazard Categories None applicable 313 Reportable Ingredients None California Prop 65 None of the components of this film appear on the California Proposition 65 list of chemicals known to cause cancer or reproductive toxicity Canadian WHMIS The film meets the requirements of a manufactured article under Canadian Workplace Hazardous Materials Information System and therefore no MSDS or label is required TSCA All components of this film are included in the Toxic Substances Control Act inventory as verified by our suppliers OSHA This film meets the definition of an article under 29 CFR 1910 1200 Hazard Communication and therefore it is exempt from its requirements We are supplying this data sheet as a courtesy to our customers section XVI Other information Original preparation date 11 19 93 R C Tektronix Incorporated P O Box 500 Chemical Documentation Mail stop 22 069 Beaverton Oregon 97077 Printer information 1 800 835 6100 MSDS information 503 627 7255 Emergency 503 627 7255 User Manual D 7 D Regulatory Information D 8 Phaser 220i and Phaser 220e Color Printers Index Numerics 4511A 2 18 A AppleTalk 2 13 automatic language switching 3 14 AutoSelect
6. 3 8 B baud rate setting A 3 black and white 6 11 C Chooser printer doesn t appear 6 7 select printer 3 1 cleaning 4 1 drum 4 12 exit rollers 4 13 kit 4 3 paper feed rollers 4 5 paper pick rollers 4 6 to 4 9 thermal head 4 4 transfer roll sensor pad 4 10 color correction 3 11 TekColor 3 2 3 3 ColorCoat 5 2 COM port setting up 2 29 configuration page 6 13 connecting power 2 19 COVER indicator 7 6 customer support 6 14 D disk see hard disk DOS 2 25 downloading fonts 3 13 driver Macintosh 2 26 Windows 2 23 drum cleaning 4 12 E enhanced mode 3 10 ERROR indicator 7 6 error messages on the startup page 6 12 Ethernet 2 12 2 18 problems 6 7 exit rollers cleaning 4 13 F flagging setting A 3 font disk see hard disk font upgrade 3 13 fonts 3 12 front panel indicators 7 6 H HAL Highly Automated Library 6 14 hard disk B 3 connecting multiple B 6 connecting single B 5 guidelines B 3 initialization B 4 Sys Start file B 4 high resolution mode 3 10 HP GL 1 2 setting parameters 3 15 using 3 15 l image area 3 6 3 7 3 16 image prints over perforations 6 9 image shifts 6 9 image size 3 6 3 7 3 16 User Manual Index 1 indicators at power up 2 20 front panel 7 6 rear panel 2 21 installation connecting the printer 2 12 to 2 22 installing drivers 2 23 to 2 26 setting up PC ports 2 29 setting up the printer 2 6 to 2 11 ISO 1 1 J JAM indicator 7 6 L language switchin
7. 9 image shifts or margins incorrect Macintosh 6 9 margins too big with perforated paper or transparencies 6 9 off set images 6 9 print job does not finish 6 7 printer doesn t appear in the Chooser 6 7 printer not operating 6 5 prints have dull faded colors and significant dropout 6 10 prints show streaks or spots 6 10 READY light blinks but file does not print 6 7 startup page prints when disabled 6 12 TrueType fonts 3 13 turning on the printer 2 19 U upgrade kits B 1 W Windows 2 23 workstations 2 27 3 5 Index 4 Phaser 220i and Phaser 220e Color Printers
8. Macintosh has been installed Select the driver a b Select Chooser from the Apple menu Select the Tektronix driver by clicking on the Phaser 220 printer icon If it did not appear in the list of drivers restart your Macintosh and repeat the driver installation procedure A list of printers available in the current zone appears Select the zone where your Phaser 220 is connected Select the printer by name default is Phaser 220i or Phaser 220e You can change the default with the LaserWriter Utility which is on the drivers and utilities diskettes See the Phaser 220 Drivers and Utilities Printing Reference for instructions User Manual 3 1 3 Printing 3 To print a file use the Page Setup and Print commands from the File menu within your application a In the Page Setup dialog box select the desired Tektronix paper size so that the application uses the correct margins for the printer To see the Tektronix paper sizes in the Page Setup dialog box use the pop up menu to the right of the standard LaserWriter page sizes b Click the TekColor button in the Print dialog box to open the TekColor Options dialog box in which you can select TekColor color corrections print quality Standard Enhanced High resolution and paper trays Upper Lower AutoSelect For more details on the driver refer to Phaser 220 Drivers and Utilities Printing Reference 3 2 Phaser 220i and Phaser 220e Color Printers Printi
9. The paper is clamped to the drum If you pull the paper out without releasing the clamp you may tear the paper and leave some pieces inside the printer To open the clamp move the drum toward the back of the printer until it stops Then gently continue the motion until you hear a click now the clamp is open and you can remove the paper without tearing it 5 Replace the transfer roll and close the top cover 6 4 Phaser 220i and Phaser 220e Color Printers Troubleshooting 6 Problems and solutions If you can t make a print Note When using a printer with a lower tray assembly make sure that the door covering the upper slot is closed before you try to make a print from the lower tray You cannot print from the lower tray with the door open Printer not operating Make sure you plugged in the printer and turned it on Make sure you connected the interface cable properly and set the rear panel switches correctly For details on the switch settings refer to Chapter 7 Make sure the line voltage selector switch is set properly Press the TEST button on the back of the printer for 3 seconds If the printer produces a test print the printer is functional and the next step is to verify that your computer can communicate with the printer If the printer fails to produce a test print make sure that paper is loaded and a transfer roll is installed If you have paper and transfer roll installed and the printer does not produce a
10. color correction affects all prints made with non Tektronix drivers or the Use Printer Setting option in the Tektronix drivers Color correction selections made in the Phaser 220 driver take priority over selections made by setting the printer s rear panel DIP switches Rear panel Phaser 220i 1 Status indicator 2 DIP switches 3 LocalTalk connector 4 Ethernet connector 5 SCSI connector for adding a hard disk for font storage 6 Parallel connector 7 Serial connector Phaser 220i 8869 9 User Manual 7 3 7 Front and Rear Panels Rear panel DIP switches Phaser 220i 7 4 Phaser 220i rear panel DIP switches Switch Function Seitings 1 Reset run Up The printer resets and does not accept data while the switch is in this position Down The printer runs a self test then proceeds to run normally Leave the switch down for normal operation 2 3 and4 Configuration page Sample prints See the table Phaser 220i DIP Switches 2 3 and 4 on page 7 5 5 Start Job Up The Sys Start job on the hard disk does not run Down The Sys Start job runs 6 Unused 7 Baud Rate Up Fixed Sets the serial communication parameters to 1200 baud software flagging and ignore parity Down Variable Lets you change the serial communication parameters The factory setting is 9600 baud software flagging and ignore parity 8 and 9 Color correction See th
11. in these commands sets the port timeout to Infinite Retry and must be part of the command If you are using Windows 3 1 make sure the Transmission Retry value for the printer s assigned port is set to 995 For more information see PC users on page 2 23 User Manual 6 7 6 Troubleshooting Media problems Frequent paper picking errors Be sure to fan the paper or transparencies before installing them in the paper tray This is especially important for transparencies and perforated paper If you still experience paper picking errors clean the paper pick rollers For details see Cleaning the paper pick rollers on page 4 6 Frequent paper jams If you are using thermal transfer paper or transparencies make sure that you use the Tektronix paper and transparency film listed in the supplies information sheet Also do not overfill the paper tray as indicated by the red line on the right side of the tray If you still experience paper jams clean the printer For information on cleaning the printer see Chapter 4 You feel resistance when installing the paper tray If you try to install a paper tray and you find it won t go in look in the slot If you see the paper pick rollers in the way rotate the rollers toward the front of the printer until the slot is clear 6 8 Phaser 220i and Phaser 220e Color Printers Troubleshooting 6 Problems with image size and position Off set images Check your application for corre
12. it is not installed and used properly in strict accordance with Tektronix instructions it may cause interference with radio and television reception This equipment has been tested and verified to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferences in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications not expressly approved by Tektronix can affect emission compliance and could void the user s authority to operate this product User Manual D 3 D Regulatory Information Material Safety Data Sheet
13. lists the switch settings og y Phaser 220i Phaser 220e 8869 13 Baud rate settings for Phaser 220i and Phaser 220e Printer Baud rate Switch setting Phaser 220i Variable Switch 7 down 9600 default Fixed 1200 Switch 7 up Phaser 220e Variable Setting Switches 2 3 and 4 down enables the 9600 default variable baud rate and sets other printer functions to default values Refer to Chapter 7 for details on all printer functions affected by the rear panel DIP switches Fixed 1200 Switch 2 up and switches 3 and 4 down This setting also turns off color adjustment and sample prints Refer to Chapter 7 for details on all printer functions affected by the rear panel DIP switches 2 16 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Note With the serial port set for variable baud rate the default baud rate is 9600 however you can change the baud rate to a setting other than 9600 For details refer to the manual Phaser 220 Drivers and Utilities Printing Reference If you have no other connections to make turn to the topic Connecting the power and turning on the printer on page 2 19 After you turn on the printer and install a driver on your computer you must set up your computer s serial port to match the settings you have selected for the printer s serial port see Setting up PC ports DOS on page 2 28 User Manual 2 17 2 Getting Set Up Etherne
14. on your needs you may not need to call for service immediately Error messages on the startup page Message Description Serial Port failed The named port is not working The Parallel Port failed other ports can still be used LocalTalk Port failed Ethernet Port failed Phaser 220i only SCSI Port failed Phaser 220i only Font SIMM failed Phaser 220e only The optional FONT SIMM is not working The printer can still be used but only the standard 17 fonts are available DRAM SIMM failed Phaser 220e only The memory SIMM is not working Since the printer s base memory is still working the printer can still be used but large image files may not print and throughput may suffer DRAM SIMM x failed Phaser 220i only One of the memory SIMMs is not working In this message x indicates the number of the SIMM that failed Since the printer s base memory is still working the printer can still be used but large image files may not print and throughput may suffer 6 12 Phaser 220i and Phaser 220e Color Printers Troubleshooting 6 Generating the configuration page The Phaser 220 can generate a configuration page that contains useful information for installation and troubleshooting There are two ways to generate the configuration page m Use the printer s rear panel DIP switches 1 Set Switches 2 3 and 4 down 2 After about five seconds set Switch 4 up leave Switches 2 and 3 down The printer gene
15. perforated paper and transparencies they are not adjustable for plain paper Trays for plain paper must be ordered separately 1 American A size LETTER 2 Metric A4 size A4 1 2 8 5 x 11 in 210 x 297 mm A A 8 1 in 200 mm gt 8869 28 User Manual 3 7 3 Printing Using two paper trays Note When using a printer with a lower tray assembly make sure that the door covering the upper slot is closed before you try to make a print from the lower tray You cannot print from the lower tray with the door open Recommended paper tray selections Use If Upper or You use different media in each tray or different sizes in each tray Lower tray Some examples m Paper in one tray and transparency in the other m Standard paper in one tray and special letterhead in the other m Perforated paper in one tray and non perforated in the other AutoSelect You use the same media in both trays You can select the Upper or Lower tray by using a Tektronix Phaser 220 driver or a PostScript language file provided on the printer s utility diskettes If you select the upper or lower tray by one of these methods the printer will pick paper from the selected tray until the tray is empty When the tray is empty printing stops until the selected tray is filled or until you select the other tray You can also select AutoSelect by using a Tektronix Phaser 220 driver or a PostScript lang
16. the Tektronix automated FAX system Refer to Whom to call for help on page 6 14 for details on using the HAL system User Manual 3 5 3 Printing Margins and print area When the printer places an image on paper the image is a bit smaller than the paper size You may need to adjust the page margins in your application software to match the print area Perforated paper and transparencies Use Tektronix perforated paper or transparencies and the Tektronix Phaser 220i or Phaser 220e driver to get the largest image areas With Tektronix perforated paper or transparencies you can print the largest area and tear off the excess at the perforation This gives full A or A 4 Letter size images within ISO margins This illustration shows the largest image areas for perforated paper and transparencies All margins are 5 mm 0 2 in The bottom margin is 5 mm 0 2 in after the perforated area is removed 1 American A size LETTER PERF 2 Metric A4 size A4 PERF 1 2 8 5 x 12 3 in 210 x 313 mm A A lt 8 1 in 200 mm gt 10 6 in 287 mm 8869 27 3 6 Phaser 220i and Phaser 220e Color Printers Printing 3 Non perforated plain paper This illustration shows the largest image areas for non perforated plain paper All margins are 5 mm 0 2 in except the bottom margin 21 mm for A4 size 0 83 in for A size Note The standard trays supplied with the printer are for Tektronix
17. 20i and Phaser 220e xX U oo ERROR JAM ff oo of MEDIA RIBBON COVER O READY POWER A A 8869 26 Indicator On Blinking Off POWER The POWER switch is on Not applicable The POWER switch is off the printer is unplugged or the power supply has failed READY The printer is ready for The printer is processing or The printer is not ready or there operation printing an image is an error ERROR The print engine has an error The printer s controller board Normal operation there are no that is not user correctable If has an error that is not print engine or controller board this indicator lights at any time user correctable If this errors other than power up turn the indicator lights at any time other printer off wait 30 seconds then than power up turn the printer turn it on again If the indicator off wait 30 seconds then turn it lights again the printer requires on again If the indicator lights service again the printer requires service JAM Media is jammed inside the The printer has failed to pick up Normal operation there are no printer the media for a print job media jams Remove the paper tray and put it back in to clear the error It may be necessary to clean the paper pick rollers See Cleaning the paper pick rollers on page 4 6 MEDIA There is no media in the The media in the selected tray is Media is ready to feed selected tray or the selected the wrong size f
18. Color Printers Getting Set Up 2 3 Fan the paper or transparencies 8869 21 4 Load perforated paper or transparencies with the perforations toward the front of the tray 5 Place paper or transparencies in the tray under the hooks Load transparencies with the film side up Load thermal transfer paper with the shiny side up not applicable for plain paper 8869 22 User Manual 2 9 2 Getting Set Up 6 If your printer has a single paper tray push the paper tray into the slot 8869 23 2 10 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 7 If your printer has a lower tray assembly a Install a tray in the lower slot b Open the door to install a tray in the upper slot 8869 4 8869 5 User Manual 2 11 2 Getting Set Up Connecting the printer Printer ports Both the Phaser 220i and Phaser 220e printers accept data through these ports m LocalTalk m Parallel m Serial RS 232 The Phaser 220i has a SCSI port which is used only for connecting an external hard disk Refer to Adding a hard disk for font storage Phaser 220i only on page B 3 for more information on the SCSI port The Phaser 220i also has an Ethernet connector An optional Ethernet interface is required to activate the connector The optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols The TCP IP protocol is also available by purchasing an additional o
19. ER indicator 7 6 power connecting 2 19 power up 2 20 print area 3 6 3 7 3 16 print count 4 2 print modes 3 10 print size 3 6 3 7 3 16 printer name 3 1 printing froma Macintosh 3 1 from a PC DOS 3 4 from a PC Windows 3 3 from a workstation 3 5 time 3 16 timeout 6 7 R READY indicator 7 6 rear panel indicator 2 21 switches 3 11 registration page 2 22 repacking the printer C 2 resident fonts 3 12 3 13 RIBBON indicator 7 6 S sample prints 2 21 2 27 screen fonts Macintosh 3 13 SCSI 1 2 ID number B 4 port 2 12 termination B 4 SCSI disk see hard disk self tests 2 20 serial port computer see COM port serial port printer connecting 2 16 setting up A 3 signals A 4 service 6 14 specifications A 5 spots on prints 6 10 standard mode 3 10 startup page 2 22 disabling 2 27 prints when disabled 6 12 reports error message 6 12 streaks on prints 6 10 supplies ordering 1 2 5 1 switches color correction 3 11 Sys Start file B 4 T technical support 6 14 TekColor 3 2 3 3 TEST button 6 5 thermal head cleaning 4 4 timeout 6 7 transfer roll installing 2 7 jams 6 1 plain paper 5 2 removing 5 7 storage 5 6 User Manual Index 3 transfer roll sensor pad cleaning 4 10 transparencies handling 5 6 jams 6 2 to 6 4 loading 2 8 picking errors 6 8 troubleshooting cut offimages 6 9 frequent paper picking errors 6 8 image prints in black and white instead of color 6 11 image prints over perforations 6
20. L articles call 503 682 7450 directly from any phone 24 hours day from anywhere in the world In the United States and Canada call toll free 1 800 835 6100 6 00 am 5 00 pm PST and ask to be transferred to HAL To order a HAL catalog or document do the following 1 Before you call write down the area code and phone number for your fax machine HAL will ask you to key this number through the keypad on your voice phone If you are calling from outside the United States or Canada you ll need to know the international access code to reach your country from the United States Without a complete fax number HAL cannot call your fax machine Call only from a touch tone voice phone Note Before ordering documents from HAL order a HAL catalog listing the numbers of the available documents 2 Follow the instructions in the voice prompted menu 3 Order individual documents by entering the desired document s number as listed in the HAL catalog Enter the number by using the telephone s keypad 4 You can order up to 3 documents per call 5 The HAL catalog or documents you request are faxed to you ina matter of minutes User Manual 6 15 6 Troubleshooting 6 16 Phaser 220i and Phaser 220e Color Printers Chapter 7 Front and Rear Panels Rear panel Phaser 220e 1 2 3 4 5 Status indicator DIP switches LocalTalk connector Serial connector Parallel connector Phas
21. Refer to the topic Recommended paper types on page 5 4 Ordering information Supplies kits To order supplies or upgrade kits refer to the supplies information sheet that came with the printer and contact your local dealer or in the U S A call Tektronix at 1 800 835 6100 4681FSS Plain paper startup kit including ColorCoat transfer roll paper tray for non perforated plain paper and perforated premium laser paper Order Option 01 to get a metric paper tray and metric paper 4681FTA Lower tray assembly including paper tray for perforated paper Order Option 01 to get a metric paper tray User Manual 5 1 5 Supplies Using plain paper Note When printing on plain paper the sound of the printer is louder than for thermal transfer paper This is normal The Phaser 220 printers give prints on standard laser paper the brilliant color quality previously available only with coated thermal transfer papers The excellent plain paper printing capability of the Phaser 220 printers is possible through Tektronix proprietary ColorCoat technology This topic provides details on the Phaser 220 plain paper printing capabilities ColorCoat transfer roll Plain paper printing requires a special ColorCoat transfer roll The ColorCoat transfer roll uses a fourth panel to put a specially formulated precoat on the paper allowing it to accept the thermal wax inks and retain their vivid colors The printer s image processin
22. User Manual Tektronix 7 Phaser 220i and Phaser 220e Color Printers First printing December 1993 070 8869 00 Copyright 1993 by Tektronix Inc Wilsonville Oregon Printed in the United States of America All rights reserved Contents of this publication may not be reproduced in any form without permission of Tektronix Inc This instrument in whole or in part may be protected by one or more U S or foreign patents or patent applications Information provided upon request from Tektronix Inc P O Box 1000 Wilsonville Oregon 97070 1000 If acquired subject to FAR or DFARS the following shall apply m Unpublished rights reserved under the copyright laws of the United States m Restricted Rights Legend Use duplication or disclosures by the U S government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or in subparagraph c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 as applicable Tektronix Inc P O Box 1000 Wilsonville Oregon 97070 1000 Tektronix is a registered trademark of Tektronix Inc TekColor ColorCoat ColorStix and Finepoint are trademarks of Tektronix Inc Phaser is a trademark of Tektronix Inc for color printers and related products Adobe and PostScript and IntelliSellect are trademarks of Adobe Systems Incorporated
23. age by sending a PostScript language file from the printer s utilities diskette to the printer For details on how to disable the startup page refer to the manual Phaser 220 Drivers and Utilities Printing Reference Even when the startup page is enabled you can still keep it from printing by removing the paper tray s at power up Put the paper tray s back in after the READY light stops blinking User Manual 2 27 2 Getting Set Up Setting up PC ports DOS Parallel port setup If you are using the printer s parallel port you should disable timeouts on your computer s parallel port Disabling timeouts ensures that large files will print even if data transmission is slow The DOS MODE command is used to disable timeouts on your computer s parallel port Type this command at the DOS prompt if LPT1 is not available use LPT2 MODE LPT1 P gt NUL See your DOS documentation for details on the MODE command You may want to add the MODE command to your AUTOEXEC BAT file so that it takes effect every time you turn on your computer 2 28 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Serial port setup If you are using the serial port you must set up your computer s serial port parameters to match the way you set the printer s serial port parameters Under DOS use the MODE command to set up your computer s serial port If you set up the printer s serial port for variable baud rate and you are using the d
24. aper NA NA 46 sec Note In Enhanced mode the paper marking speed is increased by 10 seconds over Standard mode In High resolution mode image processing time is about 30 longer than with Standard mode Also the printer s paper marking speed can be up to twice as long as Standard mode A 6 Phaser 220i and Phaser 220e Color Printers Standard transfer roll capacities Black transfer roll 880 prints 3 Color transfer roll 342 prints ColorCoat transfer roll 214 prints Safety and emissions standards FCC Part 15 Subpart J Class B verified VDE 0871 Class B verified CISPR 22 Class B verified UL 1950 listed CSA 220 certified EN60950 IEC 950 TUV licensed EN55022 Vfg 243 Technical Notes User Manual A A 7 A Technical Notes A 8 Phaser 220i and Phaser 220e Color Printers Appendix Upgrade kits Expanding Your Printing System 4690F4M 4681FTA 4681F1F 4680FP1 4680FP2 4511A 4681FXi 4681FSS 4 Mbyte SIMM for adding memory See Advantages of adding memory on page B 2 Lower tray assembly with A size U S paper tray For metric A4 size paper tray order 4681FTA Option 01 Font SIMM Phaser 220e only adds 22 fonts for a total of 39 Ethernet hardware upgrade kit includes EtherTalk and Novell NetWare protocols Phaser 220i only Add TCP IP support requires 4680FP1 or Option P1 already installed TCP IP Ethernet interface for Phaser 220e Upgra
25. appear in the Chooser 6 7 READY light blinks but the file does not print 6 7 MEDIA light blinks and no print is produced 6 7 Print job does not finish the printer times out 6 7 Media problems 6 8 Frequent paper picking errors 6 8 Frequent paperjams 6 8 You feel resistance when installing the paper tray 6 8 Problems with image size and position 6 9 Off set images 6 9 Cut off images 6 9 Image prints over perforations 6 9 Margins are too big with perforated paper or transparencies 6 9 Image shifts or margins are incorrect Macintosh 6 9 Print quality problems 6 10 Plain paper prints have dull faded colors and significant dropout 6 10 Prints on thermal transfer paper or transparencies have dull colors 6 10 Streaks or spots 6 10 Black and white instead of color 6 11 Startup page prints even though it is disabled 6 12 Generating the configuration page 6 13 Whom to call for help 6 14 HAL Highly Automated Library 6 14 Front and Rear Panels Rear panel Phaser 220e 7 1 Rear panel DIP switches Phaser 220e 7 2 Rear panel Phaser 220i 7 3 Rear panel DIP switches Phaser 220i 7 4 Front panel Phaser 220i and Phaser 220e 7 6 Phaser 220i and Phaser 220e Color Printers Technical Notes Printer ports A 1 Parallel port A 1 Serial port A 3 Serial port signals A 4 Specifications A 5 Expanding Your Printing System Upgrade kits B 1 Advantages of adding memory B 2 Adding a hard disk for font storage Phaser 220i only B 3 Compati
26. arencies A specially formulated transfer roll gives prints on standard laser paper the brilliant color quality previously available only with coated thermal transfer papers By using Tektronix perforated paper and transparencies you can print full A Letter size or A4 size images with ISO International Standards Organization margins 5 mm 0 2 in User Manual 1 1 1 Introduction Phaser 220 printers work with Macintosh computers IBM Personal Computers and compatibles and various workstations You can print from several computers at the same time because the Phaser 220 printers support simultaneous input through serial parallel and LocalTalk ports With the Phaser 220i an optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols The TCP IP protocol is also available by purchasing an additional option The Phaser 220i also provides a SCSI Small Computer System Interface port which allows you to attach an external hard disk for additional font storage Phaser 220 printers let you make color prints from a variety of software applications since they incorporate Adobe s PostScript Level 2 software based on Adobe PostScript code revision 2013 and accept HP GL Hewlett Packard Graphics Language files Also the printer can accept monochrome PCL5 Printer Command Language files The Phaser 220 printer interfaces can automatically switch between all of the three supported languages PostS
27. ble hard disks B 3 Requirements for adding a hard disk B 3 Connecting one disk B 5 Connecting multiple disks B 6 Moving Your Printer Changing the line voltage C 1 Repacking your printer C 2 Regulatory Information Canadian EMC Electromagnetic Compatibility regulatory standards D 1 Declaration of conformity D 2 FCC Class B device for 115 VAC equipment D 3 Material Safety Data Sheet D 4 Index User Manual X Phaser 220i and Phaser 220e Color Printers Chapter Introduction The Tektronix Phaser 220i and Phaser 220e are thermal wax color printers that provide superior quality A Letter size and A4 size color prints Both printers provide color printing at speeds up to two pages per minute Both printers are PANTONE Color approved and include TekColor imaging enhancements Both printers deliver 300 x 300 dots per inch dpi color resolution in their default printing modes A driver selectable high resolution printing mode gives you 600 x 300 dpi resolution for the sharpest clearest thermal wax prints imaginable An optional lower tray assembly is available for both printers the optional lower tray assembly provides dual tray printing capability Printing from two trays allows you to have paper and transparencies ready for printing at all times without switching trays You can also load the same media in both trays Phaser 220 printers can provide vivid color on common laser paper coated thermal transfer paper and transp
28. cript HP GL and PCL5 The Phaser 220i has 39 resident PostScript fonts the Phaser 220e has 17 resident PostScript fonts upgradable to 39 Both printers have PCL5 fonts resident The printers accept the following types of fonts m Adobe Type 1 m Adobe Type 3 m TrueType m A variety of user defined fonts To order supplies such as paper transparencies or color transfer rolls refer to the supplies information sheet that is shipped with the printer and contact your local dealer or in the U S A call Tektronix at 1 800 835 6100 1 2 Phaser 200i and Phaser 200e Color Printers Chapter At a glance Getting Set Up To install your printer perform the steps listed here The following pages provide detailed installation instructions If you used the pictorial installation instructions you have already performed Steps 1 and 2 Begin with Step 3 turn to Installing a driver on your computer on page 2 23 1 Note Setting up the printer Putting all the pieces together unpacking the printer and accessories checking the inventory removing the packing material installing the optional lower tray assembly loading the transfer roll loading the paper tray s and setting the media switch for paper or transparencies Connecting the printer Connecting all necessary cables and turning on the printer Installing a driver on your computer Using the Phaser 220 driver diskettes to install a driver on your computer Macintosh
29. ct image sizing Cut off images Check your application for image sizing If you are using non perforated plain paper make sure you are using a Phaser 220 driver and have selected Letter or A4 as the paper size If you select Letter Perf or A4 Perf and print on non perforated paper the image may be cut off Image prints over perforations Reverse the direction of the paper or transparencies in the tray The perforated portion of the paper or transparencies must be in the front of the tray The front of the tray is the part that has the paper size label LETTER LETTER PERF A4 A4 PERF Margins are too big with perforated paper or transparencies Make sure you are using a Phaser 220 driver and have selected Letter Perforated or A4 Perforated as the paper size Image shifts or margins are incorrect Macintosh For details on how to print from a Macintosh refer to Printing from a Macintosh on page 3 1 You should install the Phaser 220i or Phaser 220e printer driver onto your Macintosh so you can select the correct page sizes from the driver For details on the Phaser 220i and Phaser 220e drivers refer to the manual Phaser 220 Drivers and Utilities Printing Reference User Manual 6 9 6 Troubleshooting Print quality problems Plain paper prints have dull faded colors and significant dropout If plain paper prints have dull faded colors and significant dropout areas where the wax does not adhere to the paper make s
30. de Phaser 220e to Phaser 220i Phaser 220e only Plain paper supplies startup kit Includes ColorCoat transfer roll paper tray for non perforated plain paper and non perforated premium laser paper Order Option 01 to get a metric paper tray User Manual B 1 B Expanding Your Printing System Advantages of adding memory The following table summarizes the memory configurations for Phaser 220 printers Memory configurations for Phaser 220 printers Memory Phaser 220i Phaser 220e Standard 10 Mbytes 8 Mbytes max Add one 4 Mbyte SIMM 14 Mbytes max NA The total amount of memory installed in the printer is reported on the startup page and on the configuration page In general more memory improves throughput provides more storage for downloadable fonts and allows printing of the most complex images Additional memory can also reduce offload time by increasing the size of input buffers for the parallel port Adding a 4 Mbyte SIMM to a Phaser 220i provides the following specific benefits m Larger parallel buffer 500 Kbytes m Improved imaging performance m Improved network performance m PCL5 Note For the Phaser 220e PCL5 is available with the standard memory B 2 Phaser 220i and Phaser 220e Color Printers Expanding Your Printing System B Adding a hard disk for font storage Phaser 220i only With the Phaser 220i you can connect one or more Small Computer System Interface SCSI external hard dis
31. e table Phaser 220i DIP Switches 8 and 9 on page 7 5 Phaser 220i and Phaser 220e Color Printers Front and Rear Panels 7 Phaser 220i DIP Switches 2 3 and 4 Switch 2 Switch3 Switch 4 Function Down Down Down Default normal operation Up Down Down For qualified service personnel Down Up Down For qualified service personnel Up Up Down For qualified service personnel Down Down Up Prints configuration page Up Down Up Enables printing of sample prints at power up Down Up Up Not used Up Up Up Not used To print the configuration page first set Switches 2 3 and 4 down After about 5 seconds set Switch 4 up Phaser 220i DIP Switches 8 and 9 Switch 8 Switch9 Function Down Down No color correction factory default Down Up SWOP Press Up Down Vivid Blue Up Up Variable Vivid blue is the default but you can change this setting by using files on the Phaser 220 drivers and utilities diskettes Note If your printer is on a network and you have changed rear panel Switches 8 or 9 make sure you tell other users on the network since the switches affect all prints made with non Tektronix drivers or the Use Printer Setting option in the Tektronix drivers Color correction selections made in the Phaser 220 driver take priority over selections made by setting the printer s rear panel DIP switches User Manual 7 5 7 Front and Rear Panels Front panel Phaser 2
32. e true data input DATA5 6 24 Host Positive true data input DATA6 7 25 Host Positive true data input DATA7 8 26 Host Positive true data input DATA8 9 27 Host Positive true data input ACK 10 28 Printer Data acknowledge pulsed low for 3 4 microseconds ends bus transaction BUSY 11 29 Printer Positive true cannot accept data PE 12 Printer Positive true out of paper or transfer roll SLCT 13 Printer Positive true printer selected INPRIME 31 30 Host Negative true printer port reset FAULT 32 Printer Negative true printer fault indicator Frame Gnd z 17 Printer Frame ground SGnd 14 16 33 Printer Signal ground Phaser 220i and Phaser 220e Color Printers Serial port Technical Notes A Phaser 220i and Phaser 220e serial ports provide an RS 232 interface connection to PC s and other hosts The serial port has these built in default settings Default serial port settings Serial Variable setting Fixed setting parameter factory default Baud rate 9600 1200 Flagging Software XON XOFF Software XON XOFF Parity None Space Data bits 8 7 Check parity False False Protocol Normal Normal Some PC s and Unix hosts do not support Space parity Usually they accept parity values of odd even or none Therefore the closest setting is 1200 baud 1 stop bit 8 data bits and no parity which has the following associated MODE statement MODE COM1 1200 N 8 1 P The Space parity forces the
33. eaning the drum 1 To clean the drum you must have the top cover open and the transfer roll removed 2 Dampen a lint free cleaning wipe with isopropyl alcohol Wipe the drum Move the drum toward the front of the printer to access the entire surface of the drum as you clean 3 When the alcohol on the drum is dry put the transfer roll back into the printer and close the top cover 8869 35 4 12 Phaser 220i and Phaser 220e Color Printers Caring for Your Printer 4 Cleaning the exit rollers 1 2 Slide out the front cover and remove it Dampen a lint free cleaning wipe with isopropyl alcohol Wipe the exit feed rollers Be sure to clean all three rollers It is not necessary to move the rollers as you clean clean only the exposed surface of the rollers Replace the front cover _ 8869 16 User Manual 4 13 4 Caring for Your Printer 4 14 Phaser 220i and Phaser 220e Color Printers Chapter Supplies Always use Tektronix supplies Tektronix supplies for the Phaser 220 printer are developed and tested as a total system printer transfer rolls and media These components work together to produce consistent high quality color images Use only Tektronix transparencies and transfer rolls When printing with a 3 color or black transfer roll use only Tektronix thermal transfer paper When printing with a ColorCoat transfer roll on common laser paper use paper that conforms to the guidelines given in
34. ed cleaning materials with the printer In general you should use the purest isopropyl alcohol available to you 99 pure is best and 90 also works well Caution Do not use rubbing alcohol because it can contain oils that leave undesirable residue on the printer parts Note To order a new cleaning kit call your dealer or Tektronix order number 016 1233 00 You can also order a cleaning kit containing presoaked alcohol cleaning wipes order number 016 1276 00 User Manual 4 3 4 Caring for Your Printer Cleaning the printer with every transfer roll change Perform the next three cleaning procedures every time you replace the transfer roll Note Turn off the printer before cleaning the thermal head and the paper feed rollers The printer must be turned on to clean the paper pick rollers Cleaning the thermal head and transfer roll guide 1 Press the button to open the top cover Dampen a lint free cleaning wipe with isopropyl alcohol 2 Wipe the full width of the thermal head several times Remove any dust dirt and wax 3 Wipe the full width of the transfer roll guide several times Close the top cover when you are finished 8869 30 4 4 Phaser 220i and Phaser 220e Color Printers Caring for Your Printer 4 Cleaning the paper feed rollers Caution Be careful not to scratch the curved plastic parts inside the front cover Scratches in this area could cause paper jams 1 Slide out the front cover and re
35. ed under the next topic When to clean you will experience fewer paper problems improved print quality and less downtime Cleaning the printer is easy Follow the cleaning procedures given in the next few pages or use the Cleaning Instructions that come with each cleaning kit User Manual 4 1 4 Caring for Your Printer When to clean Every time you replace the transfer roll clean these printer parts m Thermal head and transfer roll guide m Paper feed rollers m Paper pick rollers Clean these printer parts every 5 000 prints or as needed to prevent smudging on prints m Transfer roll sensor pad m Drum m Exit rollers A preventive check by a Tektronix field service representative is recommended every 10 000 prints or every year The startup page and the configuration page report the number of prints made since the printer was shipped from Tektronix 4 2 Phaser 220i and Phaser 220e Color Printers Cleaning kit Caring for Your Printer 4 A cleaning kit comes with the printer The cleaning kit contains these items m Lint free cleaning wipes m Aplastic bottle for isopropyl alcohol m Acleaning tray for cleaning paper pick rollers m Cleaning instructions you may use those instructions or follow the instructions in the next few pages For the cleaning kit that is shipped with the printer you must supply isopropyl alcohol available at pharmacies shipping regulations prohibit supplying alcohol or presoak
36. efault serial parameters for this position type this command at the DOS prompt if COM1 is not available use COM2 MODE COM1 9600 N 8 1 P If you changed the printer s serial port parameters from the default values you must enter different values for the MODE command see your DOS documentation for details on the MODE command If you set up the printer s serial port for a fixed baud rate of 1200 type this command at the DOS prompt if COM1 is not available use COM2 MODE COM1 1200 N 8 1 P For a complete listing of the printer s default serial port parameters see Serial port on page A 3 You may want to add the MODE command to your AUTOEXEC BAT file so that it takes effect every time you turn on your computer User Manual 2 29 2 Getting Set Up What next m Once you have set up all the hardware and connectors installed the software on your computer and turned on the power you are ready to print Chapter 3 Printing contains useful information on printing features such as color adjustment fonts and printing hints For detailed information on printing options refer to Phaser 220 Drivers and Utilities Printing Reference m To install a hard disk for font storage turn to Adding a hard disk for font storage Phaser 220i only on page B 3 2 30 Phaser 220i and Phaser 220e Color Printers Chapter Printing Printing from a Macintosh 1 Make sure that the Tektronix printer driver for the
37. en product is used as intended Section V Fire fighting measures Flammable Properties Flash point Not applicable Fire amp explosion hazards The film will burn when in contact with fire Products of combustion include carbon dioxide carbon monoxide and water which are similar to combustion of other products found in an office setting Section VI Accidental release measures Spill Or Leak This section is not applicable to this product which is a dry film Section VII Handling and storage Handling No special precautions necessary Storage Store away from excessive heat User Manual D 5 D Regulatory Information Section VIII Exposure control personal protection Exposure Guidelines No PEL or TLV established Engineering Controls No special controls necessary Eye Protection None needed Skin Protection None needed Section IX Physical and chemical properties Appearance Coated flexible film Odor None Solubility Not soluble in water Section X Stability and reactivity Stability Stable Incompatibility With Other Materials None expected Hazardous Polymerization Not applicable Section XI Toxicological information No data available Section XII Ecological information No data available Section XIII Disposal considerations Dispose in accordance with all Federal State or Local regulations This film is not considered a hazardous waste under RCRA 40 CFR 261
38. en the top cover Note To keep your warranty valid you must ship the printer in its Tektronix shipping box Call Tektronix if you need a replacement box Also if you are returning the printer for service call Tektronix for a return authorization number 3 Replace the packing material on both sides of the drum 4 Remove the paper tray s and transfer roll Pack these for shipping or storage 5 Close the top cover Secure the top and front covers with masking tape 8869 11 C 2 Phaser 220i and Phaser 220e Color Printers Moving Your Printer C If the printer has a lower tray assembly make sure that the lower tray assembly cable is disconnected Lift the printer up and away from the lower tray assembly Repack the printer in the Tektronix shipping box Keep the printer level when moving 8869 42 User Manual C 3 C Moving Your Printer C 4 Phaser 220i and Phaser 220e Color Printers Appendix D Regulatory Information Canadian EMC Electromagnetic Compatibility regulatory standards m This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications m Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limits applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict
39. er 220e 8869 10 User Manual 7 1 7 Front and Rear Panels Rear panel DIP switches Phaser 220e 7 2 Phaser 220e rear panel DIP switches Switch Function Settings 1 Reset run Up The printer resets and does not accept data while the switch is in this position Down The printer runs a self test then proceeds to run normally Leave the switch down for normal operation 2 3 and4 Serial port See the next table Phaser 220e DIP Switches 2 Color correction 3 and 4 Configuration page In this table D indicates that the switch is down U indicates that the switch is up Phaser 220e DIP Switches 2 3 and 4 Switches Operation Features 2 3 4 Serial port Color correction D D D Normal Variable None U D D Fixed serial parameters Fixed None D U D Color correction Variable Vivid blue U U D For service personnel only Variable None D D U Print configuration page Variable None U D U Enable sample prints Variable None D U U For service personnel only Variable None U U U For service personnel only Variable None To print the configuration page first set Switches 2 3 and 4 down After about 5 seconds set Switch 4 up Phaser 220i and Phaser 220e Color Printers Front and Rear Panels 7 Note If your printer is on a network and you have changed rear panel Switches 2 3 and 4 for color correction make sure you tell other users on the network since the
40. es Safety instructions Read all installation instructions carefully before you plug the product into a power source Terms on product CAUTION A personal injury hazard exists that may not be apparent For example a panel may cover the hazardous area Also applies to a hazard to property including the product itself DANGER A personal injury hazard exists in the area where you see the sign Care of product Disconnect the power plug by pulling the plug not the cord Disconnect the power plug if the power cord or plug is frayed or otherwise damaged if you spill anything into the case if product is exposed to any excess moisture if product is dropped or damaged if you suspect that the product needs servicing or repair and whenever you clean the product Ground the product Plug the three wire power cord with grounding prong into grounded AC outlets only If necessary contact a licensed electrician to install a properly grounded outlet Symbols as marked on product DANGER high voltage Protective ground earth terminal Use caution Refer to the manual s for information A WARNING If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical product may be hazardous if misused Contents 1 Introduction 2 Getting Set Up Ataglance 2 1 Setting up the printer 2 2 What you get with your printer 2 2 Installing the optional lower tray a
41. esults on plain paper use Tektronix perforated premium laser paper Recommended paper types Paper Basis weight Aussedat Rey Rdeerey France 100g m Boise Cascade Laser 20 Ib Boise Cascade Laser 24 Ib Boise Cascade Xerographic 20 Ib Champion Bond 20 Ib Cross Point Laser Recycled 24 Ib Hammermill Laser Print 24 Ib Nashua Dual Purpose 20 Ib Nekoosa Laser 1000 24 Ib Neusiedler Color Copy Austria 100g m Nymoella MultiCopy Art Sweden 100 g m Western Red Label HM 20 Ib Xerox 4024 Smooth 20 Ib Zellerbach Matrix Plus 20 Ib User Manual 5 5 5 Supplies Handling supplies Make sure that the paper trays are free of dust Dust and dirt ina paper tray can be transferred to the paper resulting in poor print quality Handle paper and transparencies at the edges to avoid fingerprints Store paper and transparencies in the original dust free package Handle transparencies with both hands to avoid creases which can result in poor print quality To avoid having transparencies or perforated paper stick together fan them before loading into the paper tray If you switch transfer rolls temporarily be sure to store the partially used transfer roll so that it will not be exposed to dust or dirt The best way to store a partially used transfer roll is to put it back into its original packing material and plastic bag 5 6 Phaser 220i and Phaser 220e Color Printers Supplies 5 Removing a used transfer ro
42. f you have the printer connected to the parallel port or select a COM port if you have the printer connected to the serial port b Set the page margins in your application software as needed For details on the printer s paper and margin sizes refer to Margins and print area on page 3 6 3 Execute the application software s print command Refer to the software s user manual for details 3 4 Phaser 220i and Phaser 220e Color Printers Printing 3 Printing from a workstation You send files to this printer as you would any PostScript printer such as the Apple LaserWriter II NTX Workstation users can print from any application that generates PostScript Level 1 or 2 HP GL or PCL5 Sun and SGI users can use Tektronix Unix Phaser Print software with Tektronix color printers Phaser Print provides fast raster screen copy printing to Tektronix color printers Phaser Print also provides a graphical user interface for push button control of certain Tektronix printer features Unix Phaser Print for Sun works with lpr to print PostScript files and raster files in these formats Sun Raster Format SRF xwd and SGI RGB Unix Phaser Print for SGI works with Ip to print ASCII text files PostScript files and raster files in these formats SGI RGB and xwd Unix Phaser Print for SGI requires the Impresario printing software from SGI For more information on setting up spooling systems and printing from workstations contact HAL
43. g 3 14 line voltage selector switch C 1 line voltage changing C 1 loading paper 2 8 loading transparencies 2 8 LocalTalk connecting 2 13 problems 6 7 lower tray assembly 2 5 using two paper trays 3 8 LPT port setting up 2 28 M margins 3 6 3 7 incorrect 6 9 too big with perforated paper or transparencies 6 9 MEDIA indicator 7 6 Microsoft Windows 2 23 MODE command DOS 2 29 modes 3 10 moving the printer C 2 Index 2 Phaser 220i and Phaser 220e Color Printers 0 ordering supplies 1 2 5 1 P page sizes 3 7 pages sizes 3 6 paper handling 5 6 jams 6 2 to 6 4 loading 2 8 picking errors 6 8 plain see plain paper paper tray 2 8 for plain paper 5 3 using two trays 3 8 paper feed rollers cleaning 4 5 paper pick rollers cleaning 4 6 to 4 9 parallel port computer see LPT port parallel port printer connecting 2 15 signals A 1 parity setting A 3 PCL5 1 2 fonts 3 13 Phaser 220 drivers and utilities diskettes 2 23 Macintosh driver 2 26 screen fonts 3 13 SCSI disk initialization B 4 to control automatic language switching 3 14 to download fonts 3 13 to generate the configuration page 6 13 Windows driver 2 23 workstations 2 27 plain paper paper tray 5 3 recommended paper types 5 4 transfer roll 5 2 ports computer 2 28 2 29 ports printer Ethernet 2 12 2 18 LocalTalk 2 13 parallel 2 15 A 1 serial 2 16 A 3 speed 3 16 PostScript fonts 3 12 PostScript language files to change serial port settings A 3 POW
44. g software determines where the precoat is needed and avoids placing the precoat where there is no color for example white areas The ColorCoat transfer roll also prints well on coated thermal transfer paper and on transparencies When the selection switch on the paper tray is set to TRANSPARENCY the precoat is not applied The standard thermal wax transfer roll does not print well on plain paper 5 2 Phaser 220i and Phaser 220e Color Printers Supplies 5 Use the correct paper tray for plain paper printing If you use common laser paper for plain paper printing you must use a LETTER or A4 size paper tray The standard trays supplied with the printer are for Tektronix perforated paper and transparencies they are labeled LETTER PERF and A4 PERF LETTER and A4 trays for plain paper must be ordered separately If you use Letter or A4 size plain paper in a LETTER PERF or A4 PERF paper tray the printer reports an error condition Paper trays and media types Tray Media LETTER Common laser paper A4 LETTER PERF Tektronix premium laser paper perforated A 4 PERF Tektronix thermal transfer paper perforated Tektronix transparencies perforated Plain paper startup kit For first time startup using plain paper printing capability order the plain paper startup kit 4681FSS which contains everything you need for plain paper printing User Manual 5 3 5 Supplies Recommended paper types Observe the following
45. grade Phaser 220e 3 13 Installing Macintosh screen fonts 3 13 Printer languages PostScript HP GL PCL5 3 14 Enabling and disabling automatic language switching 3 14 Printing with HP GL 3 15 Changing the HP GL default settings 3 15 Printing hints 3 16 Getting the largest printed picture 3 16 Why should I use perforated paper 3 16 How long does it take to make a print 3 16 Which port is faster parallel or serial 3 16 vi Phaser 220i and Phaser 220e Color Printers Caring for Your Printer Overview 4 1 Importance of cleaning 4 1 When to clean 4 2 Cleaning kit 4 3 Cleaning the printer with every transfer roll change 4 4 Cleaning the thermal head and transfer roll guide 4 4 Cleaning the paper feed rollers 4 5 Cleaning the paper pick rollers 4 6 Cleaning the printer every 5000 prints 4 10 Cleaning the transfer roll sensor pad 4 10 Cleaning the drum 4 12 Cleaning the exit rollers 4 13 Supplies Always use Tektronix supplies 5 1 Ordering information 5 1 Supplies kits 5 1 Using plain paper 5 2 ColorCoat transfer roll 5 2 Use the correct paper tray for plain paper printing 5 3 Plain paper startup kit 5 3 Recommended paper types 5 4 Handling supplies 5 6 Removing a used transfer roll 5 7 Troubleshooting Clearing transfer roll jams 6 1 Clearing paperjams 6 2 To remove paper from the drum 6 3 Problems and solutions 6 5 If you can t make a print 6 5 Printer not operating 6 5 User Manual vii viii Printer doesn t
46. guidelines when selecting plain paper for use with the printer m Many types of Bond Text and Book paper work well with the printer For Bond paper use a basis weight of 75 90 g m 20 24 lb 75 g m 20 Ib is best For Book paper 75 g m 50 lb is best In general avoid paper with a high rag content m In general smoother papers work better Avoid using fuzzy papers with loose fibers This type of paper does not produce the best image quality and leaves more paper residue inside the printer requiring you to clean the printer more frequently m Don t use watermarked paper The watermark may show through as dropout on the print m You can recycle plain paper prints with other mixed paper Tektronix offers a premium laser paper that gives excellent print quality for plain paper printing Like Tektronix thermal transfer paper this premium laser paper is larger than standard Letter or A4 size paper and perforated which allows you to print the largest possible image area for details see Margins and print area on page 3 6 For information on ordering Tektronix premium laser paper and other printer supplies refer to the supplies information sheet that is shipped with the printer 5 4 Phaser 220i and Phaser 220e Color Printers Supplies 5 The following table lists a selection of papers that provide good results Some office papers especially in Europe may be too rough to provide good print quality For best r
47. he paper once it has received the processed image Of these three elements only the printer s paper marking speed is predictable the others can vary greatly depending on your system configuration and the type of image you are printing However the Phaser 220 PostScript interpreter combines very fast image processing and communication with sophisticated memory management to keep the total print time to a minimum For details on the printer s paper marking speed see Specifications on page A 5 Which port is faster parallel or serial The parallel port is generally faster than the serial port 3 16 Phaser 220i and Phaser 220e Color Printers Chapter Overview Caring for Your Printer To ensure the best print quality and the most reliable printer operation follow these two simple guidelines m Use only Tektronix transparencies and transfer rolls When printing with a 3 color or black transfer roll use only Tektronix thermal transfer paper When printing with a ColorCoat transfer roll on common laser paper use paper that conforms to the guidelines given in Recommended paper types on page 5 4 m Perform the regular cleaning described in this chapter Importance of cleaning By performing regular cleaning you can ensure that your printer produces the highest quality prints Regular cleaning also helps prevent paper jams smudged prints skewed images and misregistration If you clean the printer at intervals list
48. he power up sequence is complete both the POWER and READY indicators remain on indicating that the printer is ready for operation 2 22 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Installing a driver on your computer Phaser 220 drivers and utilities diskettes Packaged with your printer are the Phaser 220 drivers and utilities diskettes for PC and Macintosh PC users For complete details on the contents of the Phaser 220 drivers and utilities diskettes and how to use them refer to the manual Phaser 220 Drivers and Utilities Printing Reference which is shipped with the diskettes Microsoft Windows The Phaser 220 diskettes include a Microsoft Windows 3 1 driver for this printer If you want to use Microsoft Windows applications with this printer install the driver onto your PC To install the Tektronix Windows 3 1 driver 1 2 Start Windows on your PC Insert the Tektronix Windows 3 1 Printer Driver diskette into your computer s disk drive Open the Control Panel Double click the Printers icon the Printers dialog box appears Choose the Add button In the List of Printers select Install Unlisted or Updated Printer Choose the Install button Type in the drive that the PC diskette is in for example drive B and click on the OK button User Manual 2 23 2 Getting Set Up 10 Note Select your printer and click on OK The driver software you need is automatically installed As
49. ints are enabled These sample prints verify that the printer is ready for normal operation and show you the brilliant color you can get with the Phaser 220 The samples take about four minutes to print The READY indicator blinks while the sample pages are printing When sample prints are enabled the samples are printed whenever you turn on the printer For details on how to disable the sample prints see Turning off the sample prints on page 2 27 Note Ifthe startup page is disabled the sample prints do not print User Manual 2 21 2 Getting Set Up Startup page When sample prints are disabled the printer produces a startup page after the self tests run successfully if the startup page is enabled The printer takes from 15 to 45 seconds to print the startup page depending on the type of transfer roll installed The READY indicator blinks while the startup page is printing The startup page contains information on printer configuration and error messages When enabled the startup page prints whenever you turn on the printer For details on how to disable the startup page refer to the manual Phaser 220 Drivers and Utilities Printing Reference Note After the startup page prints a registration page prints if the printer has made between 6 and 8 prints since it was built If you have not already registered your printer please do so by filling out this page and sending it in When the printer is ready for operation When t
50. ks to the printer and use them for additional font storage Once you download a font to the external disk the font remains there until you remove it Compatible hard disks The Phaser 220i can use most SCSI hard disks that support the full SCSI command set Also most SCSI hard disks that work with an Apple LaserWriter will work with the Phaser 220i Contact your computer or printer dealer for information Requirements for adding a hard disk To connect an external disk you need these items m A SCSI peripheral cable for each disk The printer uses a 50 pin connector m One SCSI cable terminator unless your disk has an internal terminator The printer can support up to seven external disks connected at one time When connecting a hard disk to the printer follow these guidelines m You must turn on the disk s before you turn on the printer Wait at least one minute after turning on the disk s before turning on the printer m The printer must always be at one end of the chain with a terminator at the other end m With multiple disks each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number m With multiple disks only one disk can contain a Sys Start file User Manual B 3 B Expanding Your Printing System B 4 Initialization Unless the disk is already formatted for operation with a PostScript printer you have to initialize format the disk after connec
51. lk connector to your computer s LocalTalk port 3 Connect a LocalTalk cable from the LocalTalk connector that you have just attached to your computer to the printer s LocalTalk connector 8869 24 For details on how to select the printer in the Chooser change the printer s name or set the printer s zone refer to the manual Phaser 220 Drivers and Utilities Printing Reference If you have no other connections to make turn immediately to Connecting the power and turning on the printer on page 2 19 2 14 Phaser 220i and Phaser 220e Color Printers Getting Set Up Parallel connection 1 Connect a parallel interface cable to your computer and to the printer s parallel port 1 1 1 A Phaser 220i Phaser 220e 8869 6 2 If you have no other connections to make turn immediately to Connecting the power and turning on the printer on page 2 19 After you turn on the printer and install a driver on your computer you may disable timeouts on your computer s parallel port see Setting up PC ports DOS on page 2 28 User Manual 2 15 2 Getting Set Up Serial connection 1 Connect a serial interface cable to your computer and to the printer s serial port Use a null modem cable if you need to order a cable see the supplies information sheet that is shipped with the printer 2 Set the rear panel DIP switch es for the baud rate you want The following table
52. ll Note Negative images of all prints remain on the used transfer roll If this is a security risk dispose of the used transfer roll properly Every time you replace a transfer roll you must clean three printer components This cleaning is user care that helps ensure reliable operation and uniformly high print quality Cleaning instructions are provided with each transfer roll You may also refer to Chapter 4 or refer to the Phaser 220 Color Printers Cleaning Instructions that come with each cleaning kit 1 Push the button and open the printer s top cover 2 Lift out the back spool of the used transfer roll 3 Lift out the front spool of the used transfer roll 4 To install the new transfer roll follow the instructions on the sheet that comes with each transfer roll or refer to Install the transfer roll on page 2 7 8869 17 User Manual 5 7 5 Supplies 5 8 Phaser 220i and Phaser 220e Color Printers Chapter Troubleshooting Clearing transfer roll jams 1 Push the button and open the printer s top cover 2 Lift out the transfer roll Check the roll for tears and wrinkles If the roll is damaged replace it with a new one Straighten the roll and put it back in Make sure the transfer roll is properly installed the black band is on the left with the unused end in the back of the printer 8869 17 User Manual 6 1 6 Troubleshooting Clearing paper jams If a paper jam occurs the JAM indicato
53. move it Dampen a lint free cleaning wipe with isopropyl alcohol 2 Wipe the paper feed rollers Be sure to clean all three rollers It is not necessary to move the rollers as you clean them clean only the exposed surface of the rollers 3 Slide the front cover back into place 8869 31 User Manual 4 5 4 Caring for Your Printer Cleaning the paper pick rollers Make sure that the transfer roll is installed before you begin this cleaning procedure To clean the paper pick rollers you must use the cleaning tray from the cleaning kit 1 Turn the printer off then on again 2 Remove the paper tray s and remove the paper or transparencies from one of the trays When removing paper or transparencies do not push the paper tray s metal plate down If the metal plate is down put the paper tray into the slot and pull it out this returns the metal plate to the up position 3 If you are using an A4 size metric paper tray break off the tabs on the sides of the cleaning tray The allows the cleaning tray to fit into the metric paper tray Do not break off the tabs if you are using an A size U S paper tray 8869 32 4 6 Phaser 220i and Phaser 220e Color Printers Caring for Your Printer 4 Open the cleaning tray Dampen the pad on the cleaning tray with isopropyl alcohol Dampen the entire surface of the pad Slide the cleaning tray into the paper tray As you slide the cleaning tray into position pre
54. ng 3 Printing from a PC Windows 1 Make sure that the Windows printer driver has been installed 2 Click on the Printer Setup command from the File menu or the similar command in your application Select Tek Phaser 220 TekColor from the list If you have previously set the printer as the default printer it will already be selected on the list 3 Use the Setup dialog box to select the paper size paper source Upper tray Lower tray or Auto Select and other printing options 4 Click on the Options button to display the Options dialog box Then click on the Printer Features button to display the Tektronix Printer Features dialog box Use the Tektronix Printer Features dialog box to select TekColor color corrections and print quality Standard Enhanced High resolution If the Printer Features button does not appear in the Options dialog box the Tektronix Windows driver probably is not installed or the Phaser 220 has not been selected For details on the Tektronix driver refer to Phaser 220 Drivers and Utilities Printing Reference User Manual 3 3 3 Printing Printing from a PC DOS 1 Set up the printing options in your application software for a color printer driver and a communications port Refer to your application software user manual for details on how to make these selections 2 Select the printer driver for the Phaser 220i or Phaser 220e or a general color PostScript driver a Select an LPT port i
55. nts see the Phaser 220 Drivers and Utilities Printing Reference or your Macintosh documentation User Manual 3 13 3 Printing Printer languages PostScript HP GL PCL5 With Adobe IntelliSellect technology Phaser 220 printers can automatically sense the language of the print job and process it accordingly This is called automatic language selection You can also set up any printer port to receive one language only If you set up a port to receive a particular language only the port will only accept jobs of that type The printer reports an error if another language is sent to that port The following table shows the default language setting for each port Default printer port settings Port Language Serial PostScript Parallel PostScript LocalTalk PostScript EtherTalk PostScript LPR PostScript AppSocket Automatic language switching NetWare Automatic language switching Enabling and disabling automatic language switching To enable or disable automatic language selection on a port send the appropriate PostScript language file to the printer For more information see the manual Phaser 220 Drivers and Utilities Printing Reference 3 14 Phaser 220i and Phaser 220e Color Printers Printing with HP GL Printing 3 1 Use automatic language selection or change the printer port s language from PostScript to HP GL 2 Set up the printing options in your application by selecting a printer driver that
56. o not get color corrections and other PostScript Level 2 features those features are only available through the Tektronix driver for Windows 3 1 For details on WPD files refer to the manual Phaser 220 Drivers and Utilities Printing Reference The manual Phaser 220 Drivers and Utilities Printing Reference provides a detailed driver installation procedure and complete information on using the Tektronix driver or the standard Windows PostScript driver with the printer DOS Check the list of supported printers in your DOS application for support of the Phaser 220i or Phaser 220e If the list does not include the Phaser 220i or Phaser 220e use a generic color PostScript driver User Manual 2 25 2 Getting Set Up Macintosh users Install the Phaser 220i or Phaser 220e driver onto your Macintosh to make the best use of the printer Phaser 220i and Phaser 220e drivers allow you to select Tektronix Phaser page sizes upper and lower paper trays and color adjustments The driver works under Macintosh system software versions 6 0 7 7 0 x and above To install the driver 1 Before installing the driver disable all virus protection software you may have running Virus protection software interferes with the driver installation Refer to the program s documentation for instructions 2 Insert the Macintosh Printer Driver diskette into the disk drive 3 Double click on the Installer icon 4 Follow the directions on the screen to c
57. omplete the driver installation The manual Phaser 220 Drivers and Utilities Printing Reference provides a detailed driver installation procedure and complete information on using the Tektronix driver with the printer Other software requirements In addition to installing the driver you may also need to install application specific files such as PPDs or PDFs for such applications as PageMaker and QuarkXpress For complete software requirements refer to the manual Phaser 220 Drivers and Utilities Printing Reference 2 26 Phaser 220i and Phaser 220e Color Printers Workstation users Getting Set Up 2 The files on the Phaser 220 utilities diskettes are in PC format and can be used by Unix workstations to control Tektronix printer features They are also available through electronic mail see the manual Phaser 220 Drivers and Utilities Printing Reference for details You can copy these files to your workstation as you would other PC format files log on as root mount the drive and use the cp command For detailed information on using these utility files refer to the Phaser 220 Drivers and Utilities Printing Reference Turning off the sample prints To disable the sample prints use the DIP switches on the printer s rear panel Set Switches 2 3 and 4 down When the sample prints are disabled a startup page will print at power up if the startup page is enabled Turning off the startup page You can disable the startup p
58. or Windows Turning off the sample prints and the start page Setting up serial or parallel computer ports DOS For instructions for adding a hard disk to your printer see Adding a hard disk for font storage Phaser 220i only on page B 3 User Manual 2 1 2 Getting Set Up Setting up the printer What you get with your printer 1 2 10 11 12 13 14 Lower tray assembly optional Paper tray s Sample transfer roll Power cord Getting Started envelope Cleaning kit User manual Supplies information sheet Transparencies Thermal transfer paper Phaser 220 Drivers and Utilities Printing Reference manual Tektronix Phaser 220 drivers and utilities diskettes Network Utilities for Phaser Color Printers manual optional with the Phaser 220i Tektronix network utilities diskettes optional with the Phaser 220i 2 2 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 8869 2 User Manual 2 3 2 Getting Set Up Installing the optional lower tray assembly An optional lower tray assembly is available with both Phaser 220 printers with the optional lower tray assembly you can print from two trays Note The printer weighs about 18 kg 40 lbs Observe standard precautions for lifting heavy objects Warning The printer is not permanently attached to the lower tray assembly Take care to move the printer and lower tray assembly together by using the slots on the sides of the lower tra
59. or that tray tray is not installed COVER The top cover or the front cover Not applicable Normal operation the top cover is open The printer does not and front cover are closed print while covers are open RIBBON At least 75 of the transfer roll Transfer roll is used up or not Normal operation less than is used up The printer can make prints with the remainder of the transfer roll installed This light will also blink if a non Tektronix transfer roll is installed 75 of the transfer roll is used up The transfer roll is ready to make prints 7 6 Phaser 220i and Phaser 220e Color Printers Appendix Technical Notes Printer ports Parallel port The printer has a standard unidirectional byte wide parallel synchronous port When you use the parallel port be sure to type this command at the PC if LPT1 is not available use LPT2 MODE LPT1 P The table on the next page shows the parallel port s connected pins Other pins are not connected Signal names ending with a dash are asserted low User Manual A 1 A Technical Notes A 2 Parallel port signal descriptions Signal name Pin Return Signal Description pin source DSTRB 1 19 Host Pulsed low for 5 microseconds clocks data into printer DATA1 2 20 Host Positive true data input DATA2 3 21 Host Positive true data input DATA3 4 22 Host Positive true data input DATA4 5 23 Host Positiv
60. paper black and 3 color transfer rolls are used with Tektronix transparencies thermal transfer paper and perforated premium laser paper With the top cover still open install the transfer roll 1 Remove the transfer roll from the box Remove the shipping foam from the transfer roll Remove the foam clip from the full end of the roll 2 Hold the transfer roll so that the black band on the roll is on your left 3 With the black band on the roll to your left place the empty end of the roll in the slots at the front of the printer 4 Place the full end of the roll in the slots at the back of the printer 5 Turn the full end of the roll to remove slack 6 Close the cover 8869 19 User Manual 2 7 2 Getting Set Up Adding paper or transparencies Unpack the paper tray Be sure to remove all adhesive tape Note The printer uses a different paper tray for each paper size Letter Letter perforated A4 A4 perforated The trays are not adjustable 1 If you are using a tray for perforated paper or transparencies set the selection switch on the tray 1 for paper or transparencies Trays for non perforated plain paper do not have this switch 8869 20 2 Make sure that the metal plate is all the way down If necessary push the metal plate down until it clicks into place Do not attempt to change the position of the vertical tab 3 at the back of the paper tray 8869 12 2 8 Phaser 220i and Phaser 220e
61. par le ministere des Communications du Canada User Manual D 1 D Regulatory Information Declaration of conformity Tektronix Inc Graphics Printing and Imaging Division P O Box 1000 Wilsonville Oregon 97070 1000 U S A declares under our sole responsibility that the products Phaser 220i and Phaser 220e to which this declaration relates are in conformity with the following standard s or other normative document s For the Safety of Information Technology Equipment including EC EN60950 Electrical Business Equipment For the Limits and methods of measurement of radio Interference EC EN55022 characteristics of Information Technology Equipment For Germany Radio Interference suppression of Radio Frequency Vfg 243 Equipment for Industrial Scientific Medical ISM and similar purposes and Equipment used in Information Processing Systems General License VDE 0871 6 78 Radio Frequency Interference Suppression of Radio Class B Frequency Equipment for Industrial Scientific and Medical ISM and Similar Purposes following the provision of the Low Voltage Directive 73 23 EEC the Electromagnetic Compatibility Directive 89 336 EEC and the law governing the operation of radio frequency equipment HFfG 9 August 1949 D 2 Phaser 220i and Phaser 220e Color Printers Regulatory Information D FCC Class B device for 115 VAC equipment The equipment described in this manual generates and uses radio frequency energy If
62. parity bit to 0 For most users 8 data bits and no parity is identical to 7 data bits and Space parity When the serial port is set for variable baud rate you can change the serial port s settings To change the settings you can send a PostScript language file to the printer For details see the manual Phaser 220 Drivers and Utilities Printing Reference User Manual A 3 A Technical Notes Serial port signals The table shows the Phaser 220i and Phaser 220e serial port s connected pins The other pins are not connected Serial port signal descriptions Signal name Pin number Printer I O Description SGnd 1 Shield ground TxData 2 Out Transmitted data RxData 3 In Received data RTS 4 Out Request to end CTS 5 In Clear to send DSR 6 In Data set ready Gnd 7 Signal ground DCD 8 In Data carrier detect DTR 20 Out Data terminal ready RI 22 In Ring indicator A 4 Phaser 220i and Phaser 220e Color Printers Specifications Technical Notes Temperature Operating 15 C to 35 C 59 F to 95 F Non operating 0 C to 40 C 32 F to 104 F Storage without paper transparencies or transfer roll 20 C to 60 C 4 F to 140 F Humidity Operating 20 to 80 Relative Humidity non condensing Non operating 10 to 90 Relative Humidity non condensing Altitude Operating 0 8942 kg m Minimum air density about 0 to 15 000 feet at 25 F Non operating 0 to 50 000 ft
63. pressure alt Primary voltage ranges switch selectable 87 128 VAC 115 VAC nominal 174 250 VAC 220 VAC nominal Frequency range 48 to 66 Hz Primary fusing 115 VAC 5 Amps 220 VAC 5 Amps Not user accessible Heat dissipation 800 BTU hour 235 Watts Dimensions without lower tray assembly Height 27 9 cm 11 0 ins Depth 44 4 cm 17 5 ins Width 34 0 cm 13 4 ins User Manual A A Technical Notes Dimensions with lower tray assembly Height 36 8 cm 14 5 ins Depth 47 6 cm 18 8 ins Width 34 0 cm 13 4 ins Weight without lower tray assembly 18 1 kg 40 lbs Weight with lower tray assembly 23 6 kg 52 Ibs Printing 300 x 300 dots per inch Standard mode 300 x 300 dots per inch Enhanced mode 600 x 300 dots per inch High resolution mode Print speed paper marking speed The speeds listed in the following table represent the printer s paper marking speed in standard print mode The paper marking speed is the time it takes the printer to put the colored wax on the paper once it has received the processed image NA indicates a combination of transfer roll and paper that is not recommended Media type With Black With 3 Color With transfer roll transfer roll ColorCoat transfer roll Transparency 16 sec 30 sec 36 sec Tektronix perforated 16 sec 30 sec 49 sec thermal transfer paper Tektronix perforated premium NA NA 49 sec laser paper Non perforated plain p
64. ption 2 12 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 LocalTalk connection You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy chain setup If your Local Talk installation is complex or if you need assistance contact your network system administrator LocalTalk connectors and cables are available through your dealer This illustration shows two commonly used types of LocalTalk connectors 1 Self terminating connector 2 Connector that requires an external terminator depending on your network configuration Note Depending on the type of LocalTalk cables you use and your network configuration you might need to use terminators at certain points in the installation Refer to the documentation for your LocalTalk connectors and cables for details 8869 18 Note LocalTalk is sometimes referred to as AppleTalk LocalTalk refers to the physical connection AppleTalk is the protocol User Manual 2 13 2 Getting Set Up Connecting the printer to a single computer using LocalTalk You can use LocalTalk connectors and cables to connect the printer directly to your computer without connecting it to any other network Make sure that the printer is turned off before making any LocalTalk connections 1 Connect the short cable of a LocalTalk connector to the printer s LocalTalk port 2 Connect the short cable of another LocalTa
65. r comes on Follow these steps to remove the jam 1 Remove the paper tray s 2 Carefully remove any jammed paper from the paper tray slot s and replace the tray s Caution Be careful not to scratch the curved plastic parts inside the front cover Scratches in this area could cause paper jams 3 Slide out the front cover and remove it 4 Remove any jammed paper from inside the printer and replace the front cover If you did not find paper jammed in the paper tray slot s or inside the printer it is wrapped around the drum and you must go to the next procedure 8869 36 6 2 Phaser 220i and Phaser 220e Color Printers Troubleshooting 6 To remove paper from the drum 1 Push the button and open the printer s top cover 2 Remove the transfer roll 8869 37 Caution Be careful not to scratch the drum Scratches can affect print quality Note Ifyou getting frequent jams when using thermal transfer paper or transparencies make sure you are using Tektronix media order from the supplies information sheet that is shipped with your printer User Manual 6 3 6 Troubleshooting 3 Turn drum toward the front of the printer until the edge of the paper is visible Note Ifyou have not yet found any paper jammed in the printer the printer has failed to pick up the paper reported as a paper jam cleaning the paper pick rollers should fix the problem See Cleaning the paper pick rollers on page 4 6 4
66. rates the configuration page as soon as the switches are set you do not have to reset the printer m Send a PostScript language file to the printer For information on how to generate the configuration page by sending a PostScript language file to the printer see the manual Phaser 220 Drivers and Utilities Printing Reference User Manual 6 13 6 Troubleshooting Whom to call for help Call your dealer or a Tektronix sales representative for assistance or in the U S A and Canada call the Customer Support Hot Line at Tektronix at 1 800 835 6100 The Customer Support Hot Line is staffed from 6 00 am to 5 00 pm Pacific Time To avoid peak hours call before 11 00 am or after 2 00 pm Pacific Time For technical support outside the United States and Canada contact your local Tektronix dealer or Tektronix sales representative If your printer needs repair call 1 800 547 8949 in the U S A from 5 00 am to 5 00 pm PST HAL Highly Automated Library As an alternative to the Customer Support Hotline and to provide up to date information quickly Tektronix has set up HAL an interactive automated fax system Topics include m The latest technical hints and tips Solutions to most common technical problems Application notes for example QuarkXPress and CorelDRAW Data sheets Sales literature 6 14 Phaser 220i and Phaser 220e Color Printers Troubleshooting 6 To order a technical support catalog listing all available HA
67. s For complete information on color correction refer to Phaser 220 Drivers and Utilities Printing Reference User Manual 3 11 3 Printing Fonts Resident typefaces PostScript The standard Phaser 220i supports all typefaces shown The Phaser 220e ships with 17 fonts additional fonts can be added by adding Option 1F or the equivalent upgrade kit 4680F1F 1 2 Resident typefaces for Phaser 220e without Option 1F Additional resident typefaces provided with Phaser 220e Option 1F paa Courier Courier Bold Courier Oblique Courier Bold Oblique Helvetica Helvetica Bold Helvetica Oblique Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Oblique Helvetica Narrow Bold Oblique Times Roman Times Bold Times Italic Times Bold Italic Symbol E yw uw Bo A 3 12 Phaser 220i and Phaser 220e Color Printers MC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique MC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed Oblique Helvetica Condensed Bold Oblique New Century Schoolbook New Century Schoolbook Bold New Century School book Italic New Century School book Bold Italic Palatino Palatino Italic Palatino Bold Palatino Bold Italic ITC Zapf Chancery ITC Zapf Dingbats z O 8869 29
68. ser 220e Color Printers Troubleshooting 6 Black and white instead of color m Make sure that a color transfer roll is installed in the printer m If you have a Macintosh make sure you are using the Phaser 220i or Phaser 220e driver or the latest Apple LaserWriter printer driver version 6 0 7 or higher which supports color PostScript Make sure Color Grayscale is selected in the Print dialog box Some applications require special files to print in color Make sure that these files are properly installed For information refer to the manual Phaser 220 Drivers and Utilities Printing Reference m If you havea PC be sure to use a driver that supports color PostScript If you are using Windows 3 1 use the Phaser 220i or Phaser 220e driver If you are using Windows make sure that the Color box in the Options dialog box is checked For information on the drivers refer to the manual Phaser 220 Drivers and Utilities Printing Reference User Manual 6 11 6 Troubleshooting Startup page prints even though it is disabled The printer s power up self test can detect problems that do not necessarily make the printer completely inoperable Examples of these non fatal errors include faulty printer ports and some memory failures If the printer detects a non fatal error at power up the startup page prints even if you have disabled it In this case the page contains one or more of the error messages listed in the following table Depending
69. sign the printer to a port a Select the printer from the list of installed printers b Choose the Connect button to display the Connect dialog box c Set the Transmission Retry value to 995 Refer to your Windows documentation for details Select a port Interface Select Parallel LPT1 or LPT2 Serial COM1 or COM2 Network Network button If you selected a parallel port go on to step e If you selected a serial port click on the Settings button to open the Settings dialog box Fill in each item according to your configuration then click on OK Refer to your Windows documentation for details or ask your network administrator for help If you clicked on the Network button the Printers Network Connections dialog box appears Fill in each item according to your configuration Refer to your Windows documentation for details or ask your network administrator for help The printer s configuration page contains the information you need to set up the printer port For information on generating a configuration page see Generating the configuration page on page 6 13 e Click on OK in the Connect dialog box and close the Printers dialog box 2 24 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Note Ifyou are using Windows 3 1 you can use the Phaser 220 with the standard Microsoft Windows PostScript driver with a WPD file With the standard driver you get the printer page size information but you d
70. ss down the paper tray s metal plate slightly When the cleaning tray is properly installed the paper tray s metal plate presses up against the cleaning tray holding it in place Make sure that the flanges on the front of the cleaning tray overlap the front of the metal plate 8869 15 User Manual 4 7 4 Caring for Your Printer 8 Slide the paper tray containing the cleaning tray into the slot If your printer has a lower tray assembly slide the tray into the lower slot 9 Press the TEST button on the back of the printer for 3 seconds The printer attempts to load paper bringing the paper pick rollers in contact with the alcohol dampened pad in the cleaning tray 10 The JAM indicator blinks indicating that the rollers have been cleaned a If your printer has a single paper tray the procedure is complete Slide out the paper tray remove the cleaning tray and replace the paper or transparencies Slide the paper tray back into the slot If paper picking problems occur repeat this cleaning procedure b If your printer has a lower tray assembly pull out the paper tray a few inches and then push it back in to clear the JAM indicator Then perform the steps on the next page to complete the procedure FEEDER SWITCH TEST in 8869 33 4 8 Phaser 220i and Phaser 220e Color Printers Caring for Your Printer 4 To complete the paper pick roller cleaning for printers with a lower tray
71. ssembly 2 4 Removing the packing material from inside the printer 2 6 Install the transfer roll 2 7 Adding paper or transparencies 2 8 Connecting the printer 2 12 Printer ports 2 12 LocalTalk connection 2 13 Connecting the printer to a single computer using LocalTalk 2 14 Parallel connection 2 15 Serial connection 2 16 Ethernet connection Phaser 220i only 2 18 Connecting the power and turning on the printer 2 19 Front panel at power up 2 20 Rear panel at power up 2 21 Sample prints 2 21 Startup page 2 22 When the printer is ready for operation 2 22 Installing a driver on your computer 2 23 Phaser 220 drivers and utilities diskettes 2 23 PC users 2 23 Microsoft Windows 2 23 DOS 2 25 Macintosh users 2 26 Other software requirements 2 26 Workstation users 2 27 Turning off the sample prints 2 27 Turning off the startup page 2 27 User Manual Setting up PC ports DOS 2 28 Parallel port setup 2 28 Serial port setup 2 29 What next 2 30 3 Printing Printing from a Macintosh 3 1 Printing from a PC Windows 3 3 Printing from aPC DOS 3 4 Printing from a workstation 3 5 Margins and print area 3 6 Perforated paper and transparencies 3 6 Non perforated plain paper 3 7 Using two paper trays 3 8 Selecting driver features 3 9 Getting information on printing from specific applications 3 9 Print modes 3 10 Color correction 3 11 Fonts 3 12 Resident typefaces PostScript 3 12 Resident typefaces PCL5 3 13 Downloading fonts 3 13 Font up
72. supports the 7475A plotter 3 Print from your application as usual Changing the HP GL default settings The printer has default values for the HP GL parameters such as pen color and pen width When you turn the printer off and on or reset it the HP GL values return to their default settings HP GL default settings Parameter Default setting Image scaling To paper size Timeout interval 15 seconds Pen width 0 35 mm Pen colors Pen 1 Black Pen 2 Red Pen 3 Green Pen 4 Blue Pen 5 Cyan Pen 6 Magenta Pen 7 Yellow Background color White pen number 0 To change the values send a PostScript language file to the printer For details refer to the manual Phaser 220 Drivers and Utilities Printing Reference User Manual 3 15 3 Printing Printing hints Getting the largest printed picture Use the Tektronix Phaser 220i or Phaser 220e driver and perforated paper or transparencies to get the largest print areas You may also have to adjust the margins in your application software Why should I use perforated paper By using Tektronix perforated paper and transparencies you can print full A size or A4 size images with standard ISO margins 5 mm 0 2 in How long does it take to make a print The total print time depends on the image complexity the type of port used and the printer s paper marking speed The paper marking speed is the time it takes the printer to put the colored wax on t
73. t connection Phaser 220i only Ethernet is a communication standard that supports very high speed data transmission For complete information on installing the Phaser 220i on Ethernet networks refer to the manual Network Utilities for Phaser Color Printers The Phaser 220e can be attached to Ethernet networks by using the Tektronix 4511A Network Interface The 4511A Network Interface supports the TCP IP protocol See your authorized Tektronix representative for 4511A ordering information Note For information on connecting your Phaser 220 in VMS environments contact Tektronix Customer Support 2 18 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Connecting the power and turning on the printer 1 Plug the power cord into the printer and into a grounded outlet 2 Turn on the printer 8869 25 When you turn on the printer it executes a series of self tests to determine if there are any problems After running self tests the printer prints sample prints if sample prints are enabled The factory default is to have sample prints enabled After running self tests and printing the sample pages the printer is ready for operation The entire power up sequence can last from 6 to 7 minutes depending on the type of transfer roll installed and whether the sample pages are enabled The next few topics describe the printer s power up sequence in detail User Manual 2 19 2 Getting Set Up Front panel a
74. t power up All indicators light briefly and immediately go out except POWER and READY which remain on for about 10 seconds Then the READY indicator blinks while the POWER indicator remains on and the self tests are run When both POWER and READY are on steady not blinking the self tests are complete xX Ooo d ERROR JAM MEDIA RIBBON COVER READY POWER PRRRA AA 8869 26 When a standard transfer roll is more than 75 percent used up the front panel RIBBON indicator lights reminding you that it is time to order a new transfer roll When you install the sample transfer roll supplied with the printer the RIBBON indicator may light as soon as you install it or after you make a few prints This is because the sample transfer roll contains a limited number of prints For complete information on the front panel indicator lights refer to Front panel Phaser 220i and Phaser 220e on page 7 6 2 20 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Rear panel at power up During the first 40 60 seconds of the power up sequence the rear panel status indicator 1 goes on and off periodically After about 40 60 seconds the status indicator blinks continuously indicating that the printer is ready for normal operation Phaser 220i Phaser 220e 8869 8 Sample prints After the self tests run successfully the printer prints three sample prints if the sample pr
75. t you cannot print from your application or through Windows make sure that the appropriate driver is installed and that you have selected the printer correctly 6 6 Phaser 220i and Phaser 220e Color Printers Troubleshooting 6 Printer doesn t appear in the Chooser Make sure the printer is turned on and the cables are correctly attached Check the termination refer to the documentation for your Ethernet adapter or LocalTalk connector for information on termination Make sure you have the correct zone selected in the Chooser before looking for the printer s name in the list of printers If you have changed the printer s name make sure you have given it a unique name not the same as any other printer in the zone READY light blinks but the file does not print This is probably the result of a PostScript error Download the PostScript error handler file from the Phaser 220 utility diskettes For more information on using the PostScript error handler see the manual Phaser 220 Drivers and Utilities Printing Reference MEDIA light blinks and no print is produced You have the wrong size paper in the paper tray non perforated paper ina tray for perforated paper Print job does not finish the printer times out If you are using the serial or parallel port from a PC make sure that you used the MODE command to set the PC s communication parameters For example MODE LPT1 P gt NUL MODE COM1 9600 N 8 1 P The P parameter
76. table print modes m Standard mode is the default It provides high quality 300 x 300 dpi prints with the fastest print time m Enhanced mode provides improved 300 x 300 dpi prints print time is increased by 10 seconds over Standard mode m High resolution mode provides exceptionally high quality 600 x 300 dpi prints In High resolution mode image processing time is about 30 longer than with Standard mode Also the printer s paper marking speed can be up to twice as long as Standard mode The paper marking speed is the time it takes the printer to put the colored wax on the paper after it has processed the image 3 10 Phaser 220i and Phaser 220e Color Printers Printing 3 Color correction There are several ways to correct colors on your prints m Using a printer driver or a utility file For details on making color corrections through a printer driver or a utility file refer to Phaser 220 Drivers and Utilities Printing Reference m Using the color correction switches on the printer s rear panel The Phaser 220 allows you to make color corrections using the printer s rear panel DIP switches For specific information on DIP switch settings see Chapter 7 Using the rear panel switches for color correction is only necessary if you are not set up to use the Phaser 220 drivers If you are using TekColor Dynamic Correction in the Phaser 220 drivers the settings you choose in the drivers override the rear panel switche
77. test print the printer requires service Note When you have checked all possible causes and your printer is still not operating you can call for service at 1 800 547 8949 in the U S A and Canada or call your Tektronix dealer User Manual 6 5 6 Troubleshooting To verify that your computer can communicate with the printer use one of these methods m If you have a Macintosh make sure you have the correct driver installed and that you have selected the printer in the Chooser If the printer s name does not appear in the Chooser your LocalTalk or EtherTalk connection may be faulty See also Printer doesn t appear in the Chooser on page 6 7 You can use the Print Directory command to send a file to the printer without using an application If the communication link between your computer and the printer is working the printer produces a directory listing of the active window on the desktop m If you have a PC use this DOS ECHO command ECHO gt port ECHO SHOWPAGETCTRL D gt port Where CTRL D indicates pressing the D key while holding down the CTRL key Substitute the name of the printer port for example COM1 COM2 LPT1 LPT2 for the variable port in this command For example if you are testing a parallel connection on LPT1 type ECHO gt LPT1 ECHO SHOWPAGEICTRL D gt LPT1 If the communication link between your computer and the printer is working the printer ejects a blank page If this works bu
78. ting it to the printer The Phaser 220 diskettes contain utilities to help you initialize the disk and download fonts to it For instructions on how to use the utilities refer to the manual Phaser 220 Drivers and Utilities Printing Reference SCSI ID number The printer s SCSI number is 7 Valid ID numbers for the external disk are 0 through 6 Termination The Phaser 220i has an internal terminator Note Ifthe Sys Start file contains an error the printer ignores the remainder of the file and may not start up as you expect it to Start up file You may load a start up file called Sys Start onto your external disk You can use the Sys Start file to customize printer operation for example set a port s default language or load fonts into the printer s memory When you turn on the printer it executes that file if the printer s rear panel Switch 5 is in the down position When Switch 5 is in the up position the file does not execute Phaser 220i and Phaser 220e Color Printers Expanding Your Printing System B Connecting one disk Make sure that the computer printer and external disk are turned off before you connect or disconnect a SCSI cable 1 Phaser 220i printer with a built in SCSI terminator 2 SCSI port 3 External disk SCSI port 4 Terminator not required if the disk has a built in terminator Each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number
79. uage file provided on the printer s utility diskettes If you select AutoSelect by one of these methods the printer will pick paper from the tray that contains the selected paper size When that tray is empty the printer will automatically pick from the other tray if it also contains the selected media size Note Paper tray selections made in the driver take priority over selections made by sending PostScript files to the printer In all cases you can change the printer s tray switching behavior by sending the appropriate PostScript language file to the printer For more information see the manual Phaser 220 Drivers and Utilities Printing Reference 3 8 Phaser 220i and Phaser 220e Color Printers Printing 3 Selecting driver features You can use the Phaser 220i or Phaser 220e drivers to select Phaser 220 features m Page sizes m Paper tray m Color adjustments m Print modes For complete instructions on installing and using the Phaser 220 drivers see the manual Phaser 220 Drivers and Utilities Printing Reference Getting information on printing from specific applications You can get information on printing from specific applications by contacting HAL the Tektronix automated information system HAL faxes you information immediately on applications and other topics For complete information on HAL see Whom to call for help on page 6 14 User Manual 3 9 3 Printing Print modes The printer has three driver selec
80. ure that you are using a ColorCoat transfer roll the thermal wax transfer roll does not print well on plain paper If a transfer roll has a clear panel after every three colored panels it is a ColorCoat transfer roll If you are using Tektronix perforated premium laser paper make sure you have the selection switch on the paper tray set to PAPER and not TRANSPARENCY If you have the correct transfer roll and switch selection and the prints still have dull faded colors and dropout you may be using a paper that is too rough Try another type of plain paper Refer to Recommended paper types on page 5 4 You can achieve excellent results with Tektronix perforated premium laser paper Prints on thermal transfer paper or transparencies have dull colors Make sure the switch on the paper tray is set to PAPER not TRANSPARENCY If you are using thermal transfer paper make sure that you load the paper in the tray with the whiter shinier side up Streaks or spots Most spots and streaks are caused by dust introduced into the printer during transfer roll installation or paper loading To prevent dust from getting inside of the printer make sure the surface where you unpack transfer rolls paper and transparencies is free of dust Keep supplies in a covered area or a closed box To get rid of spots or streaks clean the thermal head see Cleaning the thermal head and transfer roll guide on page 4 4 6 10 Phaser 220i and Pha
81. which may be registered in certain jurisdictions Times Helvetica and Palatino are trademarks of Linotype Hell AG and or its subsidiaries Other marks are trademarks or registered trademarks of the companies with which they are associated PANTONE Colors generated by the Phaser 220i and 220e Color Printers are four color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees Pantone Inc s check standard trademark for color reproduction and color reproduction materials Pantone Inc 1988 Users safety summary Terms in manual CAUTION Conditions that can result in damage to the product WARNING Conditions that can result in personal injury or loss of life Power source Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground Use only the specified power cord and connector Refer to a qualified service technician for changes to the cord or connector Operation of product Avoid electric shock by contacting a qualified service technician to replace fuses inside the product Do not operate without the covers and panels properly installed Do not operate in an atmosphere of explosive gas
82. y assembly Moving the printer incorrectly may damage it and may cause personal injury 2 4 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 If you have a lower tray assembly install it by performing these steps 1 Place the printer on top of the lower tray assembly 2 Make sure that the left and right alignment pins fit in the holes in the base of the printer 3 Plug the lower tray assembly cable into the printer 4 To move the printer use the slots on either side of the lower tray assembly Observe standard precautions for lifting heavy objects To move the printer more than a few feet it is easier to disconnect the lower tray assembly and move it separately from the printer SECOND _TEST FEEDER SWITCH 8869 18 Note When using a Phaser 220 with the optional lower tray assembly installed make sure that the door covering the upper slot is closed You cannot print from the lower tray with the door open User Manual 2 5 2 Getting Set Up Removing the packing material from inside the printer 1 Remove the packing tape from the top and front covers 2 Press the button open the top cover 3 Remove the shipping material from the sides of the drum Keep all shipping material for storing or shipping the printer 8869 3 2 6 Phaser 220i and Phaser 220e Color Printers Getting Set Up 2 Install the transfer roll Note ColorCoat transfer rolls are used with common laser

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