Smart Technologies 6052i Whiteboard Accessories User Manual
Contents
1. No USB connection Check the cable between the touch connection panel and computer No SMART software detected Start SMART software and then run the SMART Connection Wizard s troubleshooting procedures LED LED Off Off Off Flashing green Green Green OR Alternating green and orange Flashing Green green Green Red OR Alternating green and orange Flashing Red red Flashing Red green Flashing Red orange SMART software isn t responding Restart your computer 39 CHAPTER 5 TROUBLESHOOTING Diagnostic Status Touch Connection Panel Solution LED LED Condition Green Flashing Touch connection panel is Wait for the update to finish OR Orange updating firmware Alternating green and orange Flashing Flashing USB connection Check the cable between the green orange touch connection panel and the computer CAUTION Do not disconnect the cable Disconnecting the cable could cause computer memory loss Red Flashing Corrupted firmware Run the SMART Firmware Orange Upgrade Wizard Off Flashing Computer is in Standby mode Turn on the computer To calibrate the interactive display orange Troubleshooting Calibration Issues When the location of your touch is misinterpreted a pointer appears a distance from the actual contact calibrate your interactive display 1 Press the SMART Board icon in the notification area Windows computers or the Dock2. interactive display includes all the features of SMART s proprietary DViT Digital Vision Touch technology on an NEC LCD monitor so that you can select write and erase on the interactive surface You can control computer applications make notes in digital ink write over videos and graphs and save all of your work Topics in this chapter include the following Components of the SMART Board Interactive Display LCD Screen on page 2 Cameras on page 3 Touch Connection Panel on page 3 Bottom Terminal Panel on page 3 Wireless Remote Control Sensor on page 4 Wireless Remote Control on page 4 Battery Powered Pencil on page 4 Interactive Display Requirements Environmental Requirements on page 6 Computer Requirements on page 6 2 CHAPTER 1 INTRODUCTION Components of the SMART Board Interactive Display Physical Location of Components Touch Connection Panel Behind Interactive Display LCD Screen Cameras Wireless S Remote Control Reflective Sensor Tape Pencil Ledge T Terminal Panel Control Panel Bottom of Interactive Display Bottom of Interactive Display Component Description LCD Screen The screen is 45 3 8 W x 25 3 8 H 115 cm x 64 5 cm with a 52 32 cm diagonal and 16 9 screen format For information on screen care and cleaning see Cleaning the LCD Screen on page 43 For information on troubleshooting display issues
3. CUSTOMER SUPPORT Appendix B Customer Support Online Information and Support Visit www smarttech com support to view and download user s guides how to and troubleshooting articles software and more Training Visit www smarttech com trainingcenter for training materials and information about our training services Technical Support If you experience difficulty with your SMART product please contact your local reseller before contacting SMART Technical Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www smarttech com where All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com Shipping and Repair Status Contact SMART s Return of Merchandise Authorization RMA group Option 4 1 866 518 6791 for shipping damage missing part and repair status issues 50 APPENDIX B CUSTOMER SUPPORT General Inquiries Address SMART Technologies 3636 Research Road NW Calgary T2L 1Y1 CANADA Switchboard 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Fax 1 403 228 2500 E mail info smarttech com Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shi
4. PLEASE THINK BEFORE YOU PRINT SMART Board SBID 60521 Interactive Display Installation and j User s Guide Extraordinary made simple SMART Product Registration If you register your SMART product we ll notify you of new features and software upgrades Register online at www smarttech com registration Keep the following information available in case you need to contact SMART Technical Support Serial Number Date of Purchase FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark Notice SMART Board DViT SMART Notebook SMART Meeting Pro Premium smarttech and the SMART logo are trademarks of SMART Technologies ULC in the U S and or other countries Windows is either a registered trademark or trademark of Microsoft Corporation in the U S and or oth
5. Issues 1 Confirm that the wireless remote control is pointing at the wireless remote control sensor 2 Confirm that there are no object s between the remote control and the sensor For more information on the optimum angle for the wireless remote control see Using the Wireless Remote Control on page 23 3 Confirm that there is no direct sunlight or strong illumination reaching the remote control sensor of the LCD monitor or when there is an object in the path 4 Confirm that the remote control s batteries are inserted correctly 5 Replace the batteries 6 Foradditional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 To reset the touch connection panel 37 CHAPTER 5 TROUBLESHOOTING Troubleshooting Interactivity Issues Follow these steps if you can see your computer s desktop on your interactive display but you are unable to interact well or at all with the desktop These are commonly on of the following issues Touch connection panel issues where your touch on the interactive display has no effect Orientation issues where your touch on the interactive display makes a mouse appear in a location other than where you touched Pencil issues where your pencil doesn t respond or doesn t respond well Troubleshooting Touch Connection Panel Issues The touch connection panel gathers information from the interactive display and passes that information to the com
6. LCD technology can experience a phenomenon known as image persistence Image persistence occurs when a residual or ghost image of a previous image remains visible on the screen Although image persistence on an LCD monitor isn t permanent unlike CRT monitors you should avoid displaying images on the screen for a long period of time 5 reduce the risk of image persistence Display moving images at regular intervals whenever the screen is idle Turn off the interactive display when it isn t in use Activate a screen saver for your operating system To remove persistent image To troubleshoot unstable or unfocused image issues To troubleshoot resolution issues 34 CHAPTER 5 TROUBLESHOOTING Turn off the interactive display and the computer Leave the interactive display and the computer off for the same length of time as the persistent image was on screen For example if the interactive display displayed an image for one hour and a residual image remains don t turn on the computer and the interactive display until after a minimum of one hour Troubleshooting Unstable or Unfocused Images Complete the following steps if your LCD screen displays an unstable or unfocused image 1 Turn off the interactive display and then turn off the computer 2 Disconnect the video cable that connects the interactive display s bottom terminal panel to the computer 3 Connect the video cable from t
7. corner of the display 30 30 25 CHAPTER 4 USING THE INTERACTIVE DISPLAY Wireless Remote Control Buttons The table below explains the function of the most commonly used buttons POWER ON DISPLAY DVI PORT HDMI DVD HD PICTURE POWER ON Switches the power on standby Input buttons 8 Selects input signal for the display Choose from DVI DISPLAY PORT VGAM RGB RV HDMI DVD VIDEO or S VIDEO PICTURE MODE Selects picture mode MODE ASPECT ASPECT Selects picture aspect SOUND Selects artificial surround sound Number pad Press buttons to set and change passwords change channel and make settings DISPLAY Turns the on screen display menu on and off MENU Turns the menu mode on and off AUTO SET UP Enters auto setup menu UP DOWN Acts as button to move the highlighted area up or down to select adjustment items within the on screen display menu Increases or decreases the adjustment level um within the on screen display menu Ens um SET Makes selection adm um ud VOL Increases or decreases audio output level a REMOTE ID AUDIO IMPORTANT NEC You must add speakers to the interactive bp display to have audio output CH Changes the channel for the interactive display For other buttons see the NEC MultiSync S521 User s Manual document 145185 To use the wireless Point the top of the remot
8. Mac computers and then select Control Panel The SMART Control Panel opens 2 Press Connection Wizard The SMART Connection Wizard appears and scans for SMART products Your interactive display appears as SMART Board 0x3 on USB the list with a check mark beside it 3 Select your interactive display and then press Next Windows computers or Continue Mac computers If your cameras are working correctly they appear in a list with a check mark beside each camera 40 4 CHAPTER 5 TROUBLESHOOTING Press Next Windows computers or Continue Mac computers The pencil test window opens If you want to test the pencil see To test your pencil on page 41 Press Next Windows computers or Continue Mac computers The Eraser Test window appears Press Next Windows computers or Continue Mac computers The Calibration window opens IMPORTANT The Calibration window can take a minute or more to open Do not touch the screen surface until you see the image above Use the pencil nib to press the 15 red targets as they appear on the screen Move the nib to the center of each target and then wait until the target turns green before you lift the pencil When you lift the pencil the target moves to the next calibration point Continue until you ve pressed all the targets At the end of the procedure you hear a beep The Calibration window disappears IMPORTANT When you calibrate your interactive d
9. increase or decrease the volume Press the VOL or button to increase or decrease the volume To change settings in the on screen menu To lock or unlock the control panel 27 CHAPTER 4 USING THE INTERACTIVE DISPLAY Changing Settings in the On Screen Menu You can adjust many of the LCD monitor s settings using the on screen menu including the brightness contrast and many more 1 Press the MENU button The on screen menu appears 2 Press the up or down arrows to select the settings you want to change 3 Press SET 4 Press the up or down arrows to select the setting you want from the sub menu OR Press the or buttons to increase or decrease the value 5 If you want to change another setting press the EXIT button to return to the main menu and then repeat steps 2 through 4 6 When you finish changing settings press the MENU button to close the on screen menu Locking the Control Panel You can lock the current control panel settings using control Key Lock mode When this mode is active the panel ignores any input on the control panel Press the control panel s up and down arrows simultaneously for more than three seconds to either lock or unlock the control panel 28 CHAPTER 4 USING THE INTERACTIVE DISPLAY Chapter 5 Troubleshooting This chapter helps you identify and resolve various issues in the field If issues persist contact SMART technical support For SMART contact i
10. 0 5 36 Troubleshooting Interactivity Issues 37 6 Maintaining Your Interactive Display ss 43 Cleaning the LCD 43 Maintaining Interactive Display Ventilation 44 Maintaining the 44 Checking the Interactive Display Installation 45 Removing Your Interactive 46 Transporting Your Interactive 46 A Hardware Environmental 47 Waste Electrical and Electronic Equipment Regulations WEEE Directive 47 Restriction of Certain Hazardous Substances RoHS Directive 47 Ius Em 48 PACKAGING er 48 Covered Electronics 5 48 U S Consumer Product Safety Improvement 48 Customer Support ret mene 49 Online Information and 49 SRI mM 49 Technical S pport ert here dae Leona sies 49 Shipping and Repair Status 49 General Iriquirles Ape Cot aea de e o P e eb etai bd ie 50 Wanay 50 Registati mem 50 Chapter 1 Introduction Your SMART Board
11. 3 SETTING UP THE INTERACTIVE DISPLAY Connecting External Equipment with the Terminal Panels The interactive display s terminal panels enable you to connect external equipment to the interactive display Bottom Terminal Panel 1 2 4 6 0 g 7 C 5 1 Main Power Switch 8 RGB HV OUT BNC 2 IN connector 9 VIDEO IN connector BNC and RCA 3 DISPLAYPORT connector 10 VIDEO OUT connector BNC 4 HDMI connector 11 DVD HD connector RCA 5 DVIIN DVI D 12 S VIDEO IN connector Mini DIN 4 pin 6 VGA IN mini D Sub 15 pin 13 AUDIO IN 1 2 3 7 RGB HV IN R G B H V BNC 14 AUDIO OUT Side Terminal Panel 15 16 17 18 15 External speaker terminal 16 LAN port RJ 45 16 External control D sub 9 pin 18 Wired remote control in out To connect external equipment 19 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY 1 Turn off your interactive display 2 Ensure your external equipment is connected to its power source and is turned off 3 Connectthe interactive display to the external equipment with an approved cable ideally supplied with the external equipment 4 on the interactive display and the external e
12. 3 14 SMART software SMART Meeting Pro Premium 14 SMART Notebook 13 SMART technical support 49 stand mobile 5 mounting 10 support 49 T technical support 49 terminal panel connections 18 location 2 3 touch connection panel location 3 training 49 troubleshooting articles 49 audio 35 interactivity 37 pencil 41 picture 32 power 31 quick reference 30 wireless remote control 35 turn off the interactive display 22 turn on the interactive display 22 U U S regulations 48 user s guides 49 V ventilation 8 44 VESA rear mounting plate 7 W warranty 50 WEEE directive 47 weight of interactive display 8 wireless remote control buttons 25 installing batteries 16 range 24 sensor location 2 4 troubleshooting 35 write 23 Toll Free 1 866 518 6791 U S Canada aW or 1 403 228 5940 www smarttech com
13. 6 2 Installing the Interactive 7 Selecting the Mounting 8 Mounting the Interactive 9 3 Setting Up the Interactive 11 Making Power and Computer Connections 12 Installing SMART 13 Enabling the Pencil ro decd dete 15 Enabling the Wireless Remote 16 Connecting External Equipment with the Terminal Panels 18 4 Using the Interactive mmn 21 Turning the Interactive Display On and 22 Using the Touch Interactive 23 Using the Wireless Remote 23 5 Troubleshooting eee Ha Serve ER cuo co 29 Troubleshooting Quick Reference Table 30 Troubleshooting Power Issues 31 Troubleshooting Picture Issues 32 Troubleshooting Audio Issues 35 Troubleshooting with the Wireless Remote Control Sensor LED 35 vi CONTENTS Troubleshooting Wireless Remote Control 155
14. C part 15 Class A EN55022 CISPR 22 Flammability Rating Electronics and connectors UL 94 VO Plastic enclosures and other mechanical parts UL 94 HB USB 2 0 cable UL VW 1 CSA FT4 Computer Requirements Your interactive display includes SMART Product Drivers and either SMART Notebook software or SMART Meeting Pro Premium software Your computer requirements will vary based on the software package you selected Interactive Displays using SMART Notebook Software Acomputer using either a Windows or Mac operating system System requirements are in the SMART Notebook 10 Release Notes document 126571 Interactive Displays using SMART Meeting Pro Premium software Acomputer using the Windows operating system System requirements are in the SMART Meeting Pro Premium Release Notes document 144278 Chapter 2 Installing the Interactive Display This chapter describes considerations and concerns for trained professional installers installing the interactive display on a wall mount or mobile cart Once the interactive display has been installed see the next chapter Setting Up the Interactive Display on page 11 for instructions on connecting the computer and interactive display F3 WARNINGS Failure to follow the recommended mounting procedures could result in damage to the equipment or injury to the user or installer Product warranty does not cover damage caused by improper installation Failu
15. Disconnect the interactive display s power cord from the power outlet The interactive display resets Connect the power cord to the power outlet Turn on the interactive display 32 CHAPTER 5 TROUBLESHOOTING Troubleshooting Picture Issues Complete the following steps if your interactive display doesn t display an image correctly or any image at all You can resolve these issues with the computer display settings the control panel settings or the wireless remote control see page 23 For additional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 Adjusting the Screen with the Control Panel The control panel enables you to turn the LCD monitor on and off change the input source change the volume and more The control panel is on the right hand underside of your interactive display 1 2 3 4 5 6 7 8 Function if the On Screen Function if the On Screen Key Button E Menu Is Displayed Menu Isn t Displayed 1 EXIT Closes the menu 2 Down Highlights the option below Opens the on screen menu the currently highlighted option 3 Up Highlights the option above the currently highlighted option 4 Decreases the value of the Decreases the audio output currently highlighted option level 5 Increases the value of the Increases the audio output currently highlighted option level 6 INPUT Selects the value of the Switches between available currently highlig
16. TERACTIVE DISPLAY Replacing the Pencil Nib CAUTION Replace the pencil nib when it wears down If a pencil nib wears down too far you could scratch or damage the screen s anti glare coating Nib New Pencil Nib Worn Pencil Nib To replace the pencil nib 1 Carefully unscrew the cap surrounding the pencil nib 2 Pull gently on the nib to remove it from the pencil 3 Insert the new nib and then replace the cap eem v4 Checking the Interactive Display Installation Regularly check the mounting location for signs of damage or weakness that can occur over time Periodically check for loose screws gaps distortions or other issues that could occur with the mounting apparatus If you find an issue please refer to a trained professional installer 46 CHAPTER 6 MAINTAINING YOUR INTERACTIVE DISPLAY Removing Your Interactive Display To safely remove your interactive display use three or more trained professional installers Removing the Interactive Display Follow the instructions included with the stand or mounting apparatus Avoid pinching fingers Do not place the interactive display on a sloping or unstable cart stand or table because the interactive display can fall resulting in serious damage Do not mount the interactive display face up face down or upside down for an extended period of time as it could cause permanent damage to the screen Do not move the interactive display b
17. age 2 Using Power Management The LCD monitor follows the VESA approved Display Power Management DPM function Power management is an energy saving function that enables your LCD monitor to automatically enter a power saving mode if you haven t used the keyboard or the mouse for a fixed period This reduces the power consumption of the LCD monitor and potentially increases the life of the interactive display If your LCD monitor enters power saving mode you can turn it on at any time by touching the screen To left click To right click To write or draw To erase 23 CHAPTER 4 USING THE INTERACTIVE DISPLAY Using the Touch Interactive Screen Using the interactive display you can perform normal computer operations by pressing the with your finger and you can write in digital ink using the supplied pencil CAUTIONS Write with light pressure on the surface Writing with excessive force can damage the screen SMART Technologies is not responsible for damage to your LCD monitor incurred by improper use Replace the pencil nib when it wears down If a pencil nib wears down too far you might scratch or damage the screen For more information see page 45 Do not touch the screen with sharp or pointed objects such as fingernails keys pens or jewelry Press the screen with your finger Press the screen with your finger and wait until the menu appears 1 Pickup the supplied pencil 2 Write o
18. al panel is on the left side of the interactive display and contains additional connection points For more information on the side terminal panel see Connecting External Equipment with the Terminal Panels on page 18 Control Panel The control panel enables you to turn the LCD monitor on and off to change the input source to change the volume and more The control panel is a series of buttons underneath the interactive display For more information on the control panel see Adjusting the Screen with the Control Panel on page 32 4 CHAPTER 1 INTRODUCTION Wireless Remote Control Sensor The wireless remote control sensor in the lower right corner of the bezel of the interactive display gathers input from the wireless remote control For information on the wireless remote control sensor see The Wireless Remote Control Sensor on page 17 IMPORTANT Do not cover or block this area or you could have reduced use of the wireless remote control Pencil Ledge The interactive display has a pencil ledge to store the battery powered pencil The interactive display s serial number is underneath the pencil ledge Wireless Remote Control The wireless remote control enables you to turn the LCD monitor on and off change the input source change the volume and more You can also use the remote control to open the on screen menu and change the interactive display s settings The wireless remote control requires batter
19. e control toward the wireless remote control sensor when remote control you press the buttons Use the remote control within approximately 23 7 m of the remote control sensor or at a horizontal and vertical angle of 30 within a distance of about 10 3 5 m To change a video source To display monitor information To adjust the volume using the control panel To adjust the volume using the remote control 26 CHAPTER 4 USING THE INTERACTIVE DISPLAY Selecting a Video Source You can change the video source of the LCD monitor Press the INPUT button on the LCD monitor s control panel until the LCD monitor displays the video source you want OR Press the INPUT button on the remote control until the LCD monitor displays the video source you want NOTE Your interactive display includes a VGA cable to connect your computer to your interactive display You can use other connection types Displaying LCD Monitor Information You can view on screen information about the LCD monitor such as the monitor s current input source or current aspect ratio Press the DISPLAY button on the remote control Adjusting Audio Volume You can change the volume of connected speakers the interactive display doesn t have internal speakers using the control panel or the remote control 1 Ifthe on screen menu is currently displayed press the Menu button to close the on screen menu 2 Press the or button to
20. el of the interactive display to the AC power outlet 4 Connect the supplied USB 2 0 cable from the touch connection panel to a USB 2 0 receptacle on the computer NOTE USB 1 1 cables or receptacles result in reduced performance 5 Connect your computer to the Internet IMPORTANT If your interactive display was purchased with SMART Meeting Pro Premium you require an Internet connection for software installation 6 Connect the power cable from your computer to the wall outlet To turn on the interactive display To install SMART Notebook and SMART Product Drivers 13 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY Turning On Your Interactive Display 1 Turn on the computer 2 Press the main power switch on the bottom terminal panel to turn on the interactive display For more information about the bottom terminal panel see page 18 Your computer s logon screen or desktop appears on the screen If you don t see either refer to the Troubleshooting on page 29 NOTE You can interact with the computer using a keyboard or mouse In order to interact by touch with the interactive display you need to install SMART software Installing SMART Software To use the interactive display you need to install software on the interactive display s computer This software includes e SMART Product Drivers which enables touch interactivity and digital ink e SMART Notebook collaborative learning software from
21. emote control Topics in this chapter include the following Making Power and Computer Connections on page 12 Installing SMART Software on page 13 Enabling the Pencil on page 15 e Enabling the Wireless Remote Control on page 16 Connecting External Equipment with the Terminal Panels on page 18 To make power and computer connections 12 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY Making Power and Computer Connections pe 1 wmm B i pu Mi Panel USB 2 0 Cable ps imi OE Fe r MIU Mtt Display Touch Connection Power Cord Panel Power Cord T Display VGAN Cable g E c ene Internet Connection c Power Cord 1 Connect the supplied VGA cable from your computer or SMART hub s video output connection to the terminal pane For more information see Connecting External Equipment with the Terminal Panels on page 18 2 Connect the supplied power cable from the AC IN connector in the interactive display s bottom terminal panel to the AC power outlet B NOTE Optionally you can cover the bottom terminal panel with the supplied cover to secure the cables Six screws are supplied for this cover 3 Connect the supplied power cable from the touch connection pan
22. ensure that it s strong enough to support the weight of the interactive display Not all walls are capable of supporting the weight of the interactive display To ensure safe installation use two or more brackets to mount the interactive display Mount the interactive display to at least two points on the installation location 10 CHAPTER 2 INSTALLING THE INTERACTIVE DISPLAY When using mounting accessories they must comply with the VESA compatible FDMIv1 mounting method Use M6 screws of the appropriate length The recommended fasten force is 470 635 N cm Mounting interfaces that comply with the UL1678 standard in North America are recommended Refer to the instructions included with the mounting equipment for detailed information Consider the following when mounting the interactive display on a stand Follow the instructions included with the stand or mounting apparatus Use only those devices recommended by the manufacturer Install the interactive display carefully and avoid pinching your fingers To ensure the interactive display doesn t tip fasten it to a wall using a cord or chain Ensure the wall and all fastening materials can support the weight of the interactive display 3 setting Up the Interactive Display The following chapter includes information on connecting external equipment connecting the power cord attaching the cable cover and installing batteries into the pencil and r
23. er countries NECand MultiSync are registered trademarks of NEC Corporation All other third party product and company names may be the trademarks of their respective owners Copyright Notice 2010 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Portions of the software that ships with this product are copyrighted by Intel Corporation Portions of the software that ships with this product are copyrighted by ParaGraph a business unit of Vadem Patent No US6320597 US6326954 US6741267 US6803906 US6947032 US6954197 US6972401 US7151533 US7236162 057499033 057619617 US7643006 CA2252302 CA2453873 EP1297488 ES2279823 2101812360 and DE60124549 Other patents pending 03 2010 Important Information Warnings and Cautions Consider the following warnings and cautions when using your interactive display Electric Shock Warnings WARNINGS To prevent electrical shock hazards that could lead to fire or electrocution respect the following warnings Do not expose this interactive display to rain or moisture Do not use this interactive display s polarized plug with an extension cord receptacle or
24. g a Battery in the Pencil The pencil is powered by the included AAA battery 1 Grasp the eraser end of the pencil one hand and the top of the pencil in the other and then carefully pull the two sections apart 2 Insert the supplied AAA battery into the battery compartment matching the markings on the holder to the markers on the battery SF ae P 3 Carefully push the two sections of the pencil together and then place the pencil on the interactive display s pencil ledge D CAUTION Use the pencil carefully Dropping it can break it To use the pencil To install batteries 16 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY Using the Pencil The pencil provides more precise touch contact for both drawing and mouse actions Drag the pencil nib across the screen to create digital ink OR Press an item or icon on the desktop as you would click a mouse If your pencil doesn t draw digital ink or allow interaction with the desktop see Troubleshooting Pencil Issues on page 41 Enabling the Wireless Remote Control Your wireless remote control replicates many of the features found in the control panel allowing you to turn the interactive display on or off or access monitor display and audio settings from a distance of 23 7 m Installing Batteries in the Wireless Remote Control WARNING Do not touch exposed battery acid CAUTIONS e Incorrect use of batteries can result in
25. he interactive display s bottom terminal panel to the computer 4 Turn on the interactive display and then turn on the LCD monitor 5 Ifthe LCD monitor still displays an unstable or unfocused image open the on screen menu and then change the image settings in the Adjust sub menu If this resolves the issue you could need to change the image settings again the next time you change display modes Troubleshooting Resolution Issues Open the on screen menu and adjust the resolution For more information see Wireless Remote Control Buttons on page 25 For additional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 To troubleshoot audio issues To troubleshoot issues using the LED 35 CHAPTER 5 TROUBLESHOOTING Troubleshooting Audio Issues Complete the following steps to resolve issues with the audio output i NOTE Speakers aren t included with the interactive display You must add external speakers for audio output 1 Confirm that the audio cable is connected correctly Confirm that mute isn t activated 3 Confirm that the volume isn t set to its minimum setting For additional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 Troubleshooting with the Wireless Remote Control Sensor LED Complete the following steps if the power indicator in the wireless remote control sensor located in the lower right corner of your in
26. hted option input settings 7 MUTE Turns the audio on and off 8 Power Turns the power on and off For more information on these buttons see the NEC MultiSync S521 User s Manual document 145185 To troubleshoot no picture issues 33 CHAPTER 5 TROUBLESHOOTING Troubleshooting No Picture on the Screen 1 Turn off the LCD monitor turn off the interactive display and then turn off the computer 2 Disconnect the video cable Usually VGA that connects the interactive display s bottom terminal panel to the computer 3 Checkthe video cable for bent or pushed in pins If the cable is damaged replace it 4 Install the video cable between the interactive display s bottom terminal panel and the computer 5 Turn on the computer turn on the interactive display and then turn on the LCD monitor 6 Ifthe screen still doesn t display an image there could be an issue with the computer s display card Ask someone with knowledge of display cards to confirm the following the display card correctly installed in its slot ls a supported mode selected on the display card or system For more information on changing Graphics modes consult the documentation supplied with the display card or system Is the display card compatible with the interactive display For additional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 Troubleshooting Persistent Image Issues
27. ies For information on installing or changing batteries see nstalling Batteries in the Wireless Remote Control on page 16 For information on the wireless remote control buttons see Using the Wireless Remote Control on page 23 For information on troubleshooting the wireless remote control see Troubleshooting Wireless Remote Control Issues on page 36 Battery Powered Pencil Your interactive display comes with a battery powered pencil When you touch the screen with the pencil digital cameras detect and register the horizontal and vertical or coordinates of that object on the screen s surface The tip of the pencil creates digital ink on the interactive display and the back of the pencil erases digital ink 8 3 8 13 7 For information on troubleshooting with the pencil see Troubleshooting Pencil Issues on page 41 5 CHAPTER 1 INTRODUCTION Other Accessories Contact your authorized SMART reseller to order any of the following accessories for your interactive display SMART Mobile Stand for Interactive Displays Allows mobility and 15 3 4 40 cm of height adjustment Order No FSSBID 100 Optional Laptop Shelf Features an adjustable tilt angle of up to 35 from horizontal Shelf telescopes outward Order No FSSBID LTS Active USB Extension Cables If you want to extend the length of the included 16 5 m USB cable between your in
28. ion Issues on page 34 There is no sound from your display Speakers aren t included with the interactive display and none have been added OR Install speakers and connect them to either the computer or the LCD display side terminal panel See Connecting External Equipment with the Terminal Panels on page 18 Audio settings are incorrect See Troubleshooting Audio Issues on page 35 The interactive display doesn t respond to your touch You don t have a USB 2 0 cable connecting the touch connection panel to the computer See Making Power and Computer Connections on page 12 OR If your interactive display is mounted on a stand see To troubleshoot using LED status and diagnostic lights on page 38 The screen pointer doesn t appear where you touch The interactive display cameras aren t calibrated See Troubleshooting Calibration Issues on page 39 31 CHAPTER 5 TROUBLESHOOTING Symptoms Cause Solution Your pencil doesn t draw The pencil battery is dead To install a battery in the pencil digital ink OR on page 15 The pencil nib is worn See To replace the pencil nib OR on page 45 The pencil isn t responding or See test your pencil on is behaving unexpectedly page 41 To troubleshoot power issues Troubleshooting Power Issues Complete the following steps if you can t turn on the interactive display 1 2 Turn off the interactive display
29. isplay keep your pencil at a right angle to the screen You can re calibrate a target by pressing the left arrow key on the keyboard To trouble shoot pencil issues To test your pencil 41 CHAPTER 5 TROUBLESHOOTING Troubleshooting Pencil Issues If your interactive display responds to your touch but not to your pencil follow the steps below 1 Examine the pencil nib If the nib is worn replace it See Replacing the Pencil Nib on page 45 2 Change the battery in the pencil See Replacing the Pencil Battery on page 44 3 Perform a pencil test 1 Press the SMART Board icon E in the notification area Windows computers or the Dock Mac computers and then select Control Panel The SMART Control Panel opens 2 Press Connection Wizard The SMART Connection Wizard appears and scans for SMART products Your interactive display appears as SMART Board 0x3 on USB in the list with a check mark beside it 3 Select your interactive display and then press Next Windows computers or Continue Mac computers 4 Press Next Windows computers or Continue Mac computers 5 The pencil test window opens 6 Tap the pencil nib on the picture of the target A message appears indicating that your pencil is working correctly 7 Tap the eraser on the picture of the target to ensure the eraser doesn t work in the pencil test and then press Next Windows computers or Continue Mac computers The Era
30. leaks or bursting not mix battery brands Do not combine new and old batteries it can shorten a battery s life or cause it to leak battery acid Remove dead batteries immediately to prevent battery acid from leaking into the battery compartment 1 Press the door on the underside of the wireless remote and then slide it to open the cover 2 Insert two 1 5V AA batteries the remote control Ensure the and markings on the batteries align with the markings in the remote control 3 Replace the cover 17 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY g TIP If you don t intend to use the wireless remote control for a long period of time remove the batteries The Wireless Remote Control Sensor The wireless remote control sensor is located in the lower right corner of the interactive display It allows remote control of the LCD monitor from a distance of 23 7 m For more information on the wireless remote control range see Wireless Remote Control Range on page 24 Using the Wireless Remote Control The wireless remote control allows you to adjust display audio and power settings For more information on the wireless remote control buttons see Wireless Remote Control Buttons on page 25 If your wireless remote control doesn t allow you to turn your interactive display on or off or to view display settings see Troubleshooting Wireless Remote Control Issues on page 36 18 CHAPTER
31. m is available only as an Internet download This software requires a computer with a Windows operating system For other computer requirements see the SMART Meeting Pro Premium release notes document 144278 e Your product ships with an activation key for SMART Meeting Pro Premium Please retain this activation key for your records m M Go to www smarttech com downloads Click the SMART Meeting Pro Premium link Click the Download link Follow the onscreen instructions to save the SMARTMeetingProPremiumWrapper exe file to your desktop Double click the SMARTMeetingProPremiumWrapper exe file Follow the on screen instructions You will be prompted to enter your product activation key Click the SMART Board icon in the notification area Windows computers or Dock Mac computers and then select Check for Updates The SMART Product Update window appears To install a battery in the pencil 15 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY 4 Follow the on screen instructions to update to the latest versions of both SMART Meeting Pro Premium and SMART Product Drivers Enabling the Pencil Once you install SMART Product Drivers you can interact with your computer s desktop and applications by touching the screen with a finger or other object Your interactive display includes a battery powered pencil that provides greater touch precision and ease of use and allows you to draw with digital ink Installin
32. ndle with care when transporting Save packaging for transporting Clean the LCD screen surface with a lint free non abrasive cloth Do not use cleaning solution or glass cleaner Avoid displaying fixed patterns on the screen for long periods of time to avoid image persistence after image effects Do not spill liquids into the cabinet Do not use your interactive display near water Do not use the interactive display outdoors Do not cover the interactive display s vent Do not use the interactive display in high temperature high humidity dusty or oily areas Allow adequate ventilation around the interactive display so that heat can properly dissipate Do not block ventilated openings Do not place the interactive display near a radiator or other heat sources Wipe vent holes clean monthly Clean the holes behind the interactive display to remove dirt and dust annually Do not place the interactive display on a sloping or unstable cart stand or table as the interactive display could fall causing serious damage Do not move or mount the interactive display by hanging a rope or wire to the backside handles Do not mount or secure the interactive display using the handles behind the interactive display It could fall and cause personal injury iii IMPORTANT INFORMATION mount the interactive display face up face down or upside down for an extended period of time as it could cause permanent damage to
33. nformation see Technical Support on page 49 Topics in this chapter include the following Troubleshooting Quick Reference Table page 30 Troubleshooting Power Issues on page 31 Troubleshooting Picture Issues on page 32 Troubleshooting Audio Issues on page 35 Troubleshooting with the Wireless Remote Control Sensor LED on page 35 Troubleshooting Interactivity Issues on page 37 Troubleshooting Wireless Remote Control Issues on page For additional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 30 CHAPTER 5 TROUBLESHOOTING Troubleshooting Quick Reference Table Symptoms There is no image on your screen Cause Your computer is in Standby mode OR Solution Touch the panel to activate your computer There is no power to your computer interactive display or touch connection panel OR Your computer isn t connected to the interactive display See Making Power and Computer Connections on page 12 There is a persistent image on your screen An image displayed for too long See Troubleshooting Persistent Image Issues on page 33 There are unstable images on the screen Connection issues OR Display card issues See Troubleshooting Unstable or Unfocused Images on page 34 There is an unfocused or blurry image on the screen Conflicting display and computer image settings See Troubleshooting Resolut
34. other outlets unless the prongs can be fully inserted Do not open the cabinet or remove the back cover exposing the high voltage components inside Refer servicing to qualified service personnel Do not insert objects of any kind into the cabinet slots as they could touch dangerous voltage points which can be harmful or fatal or could cause electric shock fire or equipment failure Do not place any heavy objects on the power cord Damage to the cord could cause shock or fire Immediately unplug all power cords for your interactive display from the wall outlet and refer servicing to qualified service personnel when the following occurs power supply cord or plug is damaged Liquid is spilled into the interactive display Objects fall into the interactive display The interactive display is exposed to rain or water The interactive display was dropped or the cabinet damaged Structural damage such as cracking has occurred Theinteractive display does not operate normally when you follow operating instructions IMPORTANT INFORMATION General Usage Warnings fi WARNINGS The lamps in the interactive display contain mercury Please dispose of them according to local regulations If the interactive display glass is broken do not come in contact with the liquid crystal Handle with care Rest your eyes periodically by focusing on an object at least 5 1 5 m away CAUTIONS Ha
35. pped with the SMART product at the time of purchase Registration To help us serve you register online at www smarttech com registration Index A audio troubleshooting 35 volume 26 B batteries 48 cautions 16 install into pencil 75 installing into the remote control 16 cameras location 3 contact information 50 control panel location 2 3 locking 27 covered electronic devices 48 customer support 49 D documentation 49 draw 23 E environmental compliance See hardware environmental compliance erase 23 European Union regulations 47 G general inquiries 50 H hardware environmental compliance 47 48 Important Information inquiries 50 installation 7 L laptop shelf 5 LCD screen cleaning 43 location 2 left click 23 Limited Equipment Warranty 50 lithium ion batteries 48 mobile stand 5 mounting installation team 9 recommended height 9 stand 10 O online support 49 52 INDEX packaging 48 retain for moving 46 pencil battery 15 enabling 15 erase 23 replace nib 45 troubleshooting 47 using 16 write 23 power connectors iii management 22 turning off 22 turning on 22 power connectors 12 R reflective tape 3 location 2 registration 50 regulatory compliance See hardware environmental compliance requirements computer 6 environmental 6 right click 23 RoHS directive 47 S SMART Product Drivers 1
36. puter A basic reset resolves most touch connection panel issues You can also use the LED status lights to interpret other touch connection panel issues NOTE If your interactive display is mounted on the wall you could require a ladder and a mirror to observe the LED status lights 1 Disconnect the touch connection panel power source 2 Connect the touch connection panel power source The touch connection panel resets but retains control and screen calibration data 38 CHAPTER 5 TROUBLESHOOTING To troubleshoot using 1 LED status and diagnostic lights Observe the status lights on the touch connection panel Status LED i Diagnostic LED 2 Use the following table Diagnostic Status Touch Connection Panel Condition Touch connection panel is turned off or power cable is disconnected Solution Connect the power cable to the touch connection panel Software is starting or touch connection panel is initializing Don t touch your panel until initializing is complete Touch connection panel is functioning within normal parameters No SMART software detected None Start SMART software Error detected Run the SMART Connection Wizard s troubleshooting procedures to determine the cause
37. quipment 20 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY Chapter 4 Using the Interactive Display This chapter includes information on how to use your interactive display turning your interactive display on and off turning your LCD screen on and off controlling your computer by pressing the screen using the remote control and more Topics in this chapter include the following Turning the Interactive Display On and Off Turning On the Interactive Display on page 22 Turning Off the Interactive Display on page 22 Using Power Management on page 22 Using the Touch Interactive Screen on page 23 Using the Wireless Remote Control Wireless Remote Control Range on page 24 Wireless Remote Control Buttons on page 25 To turn on the interactive display To turn off the interactive display 22 CHAPTER 4 USING THE INTERACTIVE DISPLAY Turning the Interactive Display On and Off Turning On the Interactive Display 1 Set the interactive display s main power switch to on This is on the terminal panel see page 2 2 Press the power button on the control panel OR Press the power button on the remote control 3 Turn on the computer Turning Off the Interactive Display 1 Turn off your computer 2 Press the power button on the control panel OR Press the power button on the remote control 3 Setthe LCD monitor s main power switch to off This is on the terminal panel see p
38. r draw on the screen 1 Pickup the supplied pencil 2 Press the eraser end of the pencil the screen and then move the eraser over the digital ink you want to erase OR Press the eraser end on the screen move it in a circle around the area you want to erase and then tap the middle of the circle with the eraser Using the Wireless Remote Control The wireless remote control enables you to turn the LCD monitor on and off change the input source change the volume and more You can also use the remote control to open the on screen menu and then change the monitor s settings If your wireless remote control doesn t respond see Troubleshooting Wireless Remote Control Issues on page 36 24 CHAPTER 4 USING THE INTERACTIVE DISPLAY CAUTIONS Do not subject the wireless remote control to strong shock Do not allow water or other liquids to splash the remote control If the remote control gets wet wipe it dry immediately e Avoid exposing the wireless remote control to heat or steam Do not open the wireless remote control except for the battery compartment IMPORTANT The remote control system can t function when strong illumination strikes the remote control sensor or when there is an object in its path Wireless Remote Control Range The wireless remote control has a range of 23 7 m and an angle of 30 from perpendicular to the wireless remote control sensor which is located in the lower left
39. re to follow these recommendations could void the warranty interactive display is heavy Installers must wear protective footwear IMPORTANT To wall mount this interactive display your installers require a standard VESA 400 mm x 400 mm mounting plate not included with your interactive display Topics in this chapter include the following Selecting the Mounting Location Recommended Mounting Height on page 9 Important Mounting Considerations for Trained Installers on page 9 Mounting the Interactive Display on page 9 CHAPTER 2 INSTALLING THE INTERACTIVE DISPLAY selecting the Mounting Location Consider the following when you select a location for your interactive display If you want to install the interactive display on a wall the wall must be strong enough to support the interactive display and the mounting accessories The interactive display weighs 132 Ib 60 kg Do not install the interactive display in locations where a door or gate can hit it Do not install the interactive display in areas where it will be subjected to strong vibrations and dust Do not install the interactive display near where the main power supply enters the building Do not install the interactive display where people can easily grab and hang onto it or the mounting apparatus Allow adequate ventilation or provide air conditioning around the interactive display so that heat can properly dissipate away from the uni
40. s with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive 48 APPENDIX A HARDWARE ENVIRONMENTAL COMPLIANCE Batteries Batteries are regulated in many countries Check with your reseller to find out how to recycle used batteries There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion battery When returning a SMART Technologies product which contains a lithium ion battery or returning a lithium ion battery call SMART Technologies RMA for information on these special shipping regulations 1 866 518 6791 Option 4 U S Canada e 1 403 228 5940 all other countries Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws Covered Electronics Devices Many U S states classify monitors as Covered Electronic Devices and regulate their disposal Applicable SMART Technologies products meet the requirements of the Covered Electronic Devices regulations U S Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead Pb content in products used by children SMART Technologies is committed to complying with this initiative 49 APPENDIX B
41. see Troubleshooting Picture Issues on page 32 3 CHAPTER 1 INTRODUCTION Cameras The interactive display includes two cameras in the top left and top right corners of the LCD screen The cameras are under the top cover of the interactive display and they track finger and pencil positions across the LCD screen IMPORTANT Do not attach items such as adhesive notes to the screen because they will interfere with the cameras Reflective Tape Touch Connection Panel The left right and bottom sides of the LCD screen have a reflective tape that assists the camera in tracking finger and pencil positions CAUTIONS Do not damage or remove the reflective tape Keep the reflective tape dry The SMART touch connection panel is behind the interactive display and gathers information from the cameras You must connect the touch connection panel to your computer for touch interactivity For more information on connecting the touch connection panel to your computer see Making Power and Computer Connections on page 12 Bottom Terminal Panel The bottom terminal panel is under the interactive display and it contains both the main power switch and the connection points for other input devices such as DVD players Blue ray or VCRs or other output devices For more information on the terminal panel see Connecting External Equipment with the Terminal Panels on page 18 Side Terminal Panel The side termin
42. ser Test window appears 8 Press the pencil s eraser on the picture of the target A message appears indicating that your eraser is working correctly 9 Tap the pencil nib on the picture of the target to ensure that the pencil doesn t work in the eraser test and then press Next Windows computers or Continue Mac computers Your pencil test is complete 42 CHAPTER 5 TROUBLESHOOTING Chapter 6 Maintaining Your Interactive Display Properly maintained your interactive display will provide years of use Topics in this chapter include the following Cleaning the LCD Screen on page 43 Maintaining Interactive Display Ventilation on page 44 Maintaining the Pencil on page 44 Checking the Interactive Display Installation on page 45 Removing Your Interactive Display on page 46 Transporting Your Interactive Display on page 46 Cleaning the LCD Screen Follow these instructions to clean the LCD screen and to prevent damage to the anti glare coating and other product components D CAUTIONS Do not touch the screen with sharp or pointed objects Write with light pressure on the screen surface Do not scratch the screen surface with your fingernails keys or jewelry Do not use permanent or dry erase markers on the screen If dry erase markers are used on the screen remove the ink as soon as possible with a lint free non abrasive cloth Do not rub the screen with a hard material Do no
43. t and mounting apparatus When mounting the interactive display in a recessed area such as in a wall leave at least 4 10 cm of space between the interactive display and the wall for proper ventilation 4 10 cm 4 10 4 10 cm 4 10 cm 9 CHAPTER 2 INSTALLING THE INTERACTIVE DISPLAY Mounting the Interactive Display Trained professional installers are required to install the interactive display The SMART product warranty doesn t cover damage caused by improper installation remodelling or natural disasters Failure to comply with recommendations in this guide could void the warranty WARNINGS Prior to mounting the interactive display inspect the location to ensure that it is strong enough to support the weight of the unit The interactive display weighs 132 Ib 60 kg Do not mount the interactive display yourself A trained professional installation team of three or more installers is required Recommended Mounting Height Use the illustration below to determine the appropriate height for your interactive display M 9 S 56 Qa 142 a 3 96 5 cm Important Mounting Considerations for Trained Installers al WARNING Use an installation team of three or more trained professional installers Consider the following when mounting the interactive display on a wall Inspect the installation location to
44. t apply pressure to the screen To clean the LCD screen To replace the battery 44 CHAPTER 6 MAINTAINING YOUR INTERACTIVE DISPLAY Do not use a cleaning solution or glass cleaner as they can deteriorate or discolor the screen Avoid touching the silver reflective tape on the border between the screen and the bezel and ensure it stays dry Damage to this strip affects touch interactivity 1 Shut off the computer and then disconnect the power sources 2 Wipe the LCD screen with a lint free non abrasive cloth Maintaining Interactive Display Ventilation Your interactive display requires ventilation to allow the fans to cool the interactive display CAUTIONS Avoid setting up or using your interactive display in an area with excessive levels of dust humidity or smoke Wipe and clean accessible ventilation holes monthly Remove the interactive display from the wall annually to clean the ventilation holes in the back of the interactive display See Removing Your Interactive Display on page 46 Maintaining the Pencil For trouble shooting steps see Troubleshooting Pencil Issues on page 41 Replacing the Pencil Battery Replace the pencil s AAA battery when the Low Battery warning appears on your screen or when your pencil no longer draws digital ink CAUTION Rechargeable batteries are not recommended See Installing a Battery in the Pencil on page 15 45 CHAPTER 6 MAINTAINING YOUR IN
45. teractive display doesn t glow 1 Confirm that the computer isn t in power saving by touching the screen or touching a connected keyboard or mouse If this doesn t resolve the issue continue with the following steps Turn off the interactive display and then turn off the computer Disconnect the interactive display s power cord from the power outlet Connect the interactive display s power cord to the power outlet Turn on the computer and then turn on the interactive display o a Ro NM If this doesn t resolve the issue the LCD monitor s Power Indicator setting could be set incorrectly Open the on screen menu using either the control panel or the wireless remote control and then select the Multi Display gt Power Indicator sub menu 7 Ensure the Power Indicator option is set to ON To interpret flashing red LED To troubleshoot issues with the remote control 36 CHAPTER 5 TROUBLESHOOTING If the LED flashes red six times and then the LCD monitor turns off the internal temperature of the LCD monitor is higher than its normal operating temperature Do not turn on the monitor again until the internal temperature has reduced to its normal operating temperature OR If the LED flashes red more than six times the LCD monitor could have detected a component failure Please contact SMART technical support For contact infromation see Technical Support on page 49 Troubleshooting Wireless Remote Control
46. teractive display and your computer you can connect up to four 16 5 m Active USB Extension Cables to extend your interactive display s USB connection to a maximum of 64 20 m Order No USB XT Cat 5 to USB Extender Use the Cat 5 to USB Extender to extend your interactive display s USB connection up to 120 36 6 m using an RJ45 Cat 5 cable not included The extender includes two 6 1 8 m USB cables to connect your computer and your interactive display to the extender units Order No CAT5 XT Additional Pencil Nibs The pencil nib gradually wears down with normal use Replace the nib as required to prevent damage to your screen Your product includes additional nibs which are also available from your authorized SMART reseller To replace the nib see Replacing the Pencil Nib on page 45 Order No IDF PEN NIBS 6 CHAPTER 1 INTRODUCTION Interactive Display Requirements Environmental Requirements Environmental Requirement Parameter Operating Temperature 41 F to 95 F 5 to 35 Storage Temperature 40 F to 120 F 40 C to 49 Humidity 5 to 80 relative humidity non condensing Water and Fluid Resistance Intended for indoor use Don t pour or spray liquids directly on the electronic components Electrostatic Discharge Designed to withstand electrostatic shock ESD EN61000 4 2 severity level 3 for direct and indirect ESD 4 kV Contact 8 kV Air Conducted and Radiated FC
47. the interactive display When using a LAN cable do not connect to a peripheral device with wiring that might have excessive voltage Power Connectors Use the power cord provided with this display and according to the table below If a power cord isn t supplied with this equipment please contact your supplier Use only power cords that match the AC voltage of the power outlet Also ensure that they comply with your country s safety standards European North America Continental UK Plug Shape Region U S Canada EU except UK UK Voltage 120 230 230 Chinese Japanese Plug Shape Region China Voltage 220 IMPORTANT interactive display can be serviced only in the country where it was purchased Install the interactive display close to an accessible power outlet IMPORTANT INFORMATION NOTES For optimum performance allow 20 minutes for warm up Position the interactive display at a 90 angle to windows and other light sources to minimize glare and reflections Adjust the interactive display s brightness contrast and sharpness controls to enhance readability Contents Important Information Warnings and Cautions dt te abi Ld De i 1 Components of the SMART Board Interactive 2 Interactive Display Requirements
48. the included installation CD OR SMART Meeting Pro Premium collaboration software from an Internet download Installing SMART Notebook on Your Computer The SMART Notebook CD includes two components SMART Product Drivers SMART Notebook IMPORTANT An Internet connection is recommended during installation to get a software activation key and download software updates For computer requirements see the SMART Notebook release notes document 126571 1 Place the included installation CD in the computer s CD tray The installation wizard appears To download SMART Meeting Pro Premium To install SMART Meeting Pro Premium and SMART Product Drivers 14 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY Follow the on screen instructions You will be prompted to enter your product activation key You must register your interactive display online using the serial number found underneath the pencil ledge Click the SMART Board icon 21 in the notification area Windows computers the Dock Mac computers and then select Check for Updates The SMART Product Update window appears Follow the on screen instructions to update to the latest versions of both SMART Notebook and SMART Product Drivers Installing SMART Meeting Pro Premium on Your computer The SMART Meeting Pro Premium software download includes two components SMART Product Drivers SMART Meeting Pro Premium IMPORTANT e SMART Meeting Pro Premiu
49. y hanging rope or wire to the backside handle It can fall and cause personal injury Transporting Your Interactive Display Save your original packaging so that you can repack your interactive display with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your original packaging isn t available you can purchase the same packaging directly from your authorized SMART reseller Appendix Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment Regulations WEEE Directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances ROHS Directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS Directive 2002 95 EC Consequently this product also complie
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