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Smart Technologies 480iv Whiteboard Accessories User Manual

1. SMART Board 800ixe SMP Interactive whiteboard system with appliance Configuration and user s guide Read this guide on your smart phone or other mobile device Extraordinary made simple SMART FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark notice SMART Board SMART Meeting Pro SMART GoWire Bridgit DViT smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries BrilliantColor DLP and Texas Instruments are trademarks of Texas Instruments Blu ray is a trademark of the Blu ray Disc Association Microsoft Outlook Internet Explorer and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries All other third party pro
2. These commands control the current system settings These commands are available when the projector is in Standby mode and when it is on Command Command target range Response set restoredefaults none restoredefaults done set lamphrs target 0 lamphrs 0 set vgaoutnetenable target _ on vgaoutnetenable target off 89 APPENDIX B Remotely managing your system through an RS 232 serial interface Command Command target range Response set usb1source target vgal usb1source target vga2 hdmi disabled set usb2source target vgal usb1source target vga2 hdmi disabled TIP The set usb1source and set usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later H NOTE The Network and VGA Out setting s features are off by default Select on to activate these features 90 Appendix C Remote control code definitions IR signal format NEC 1 Key Repeat Vendor code Key code format Byte 1 Byte 3 Byte 4 Input F1 8B 14 EB Power F1 8B 12 ED Menu F1 8B 1B E4 Up a F1 8B 40 BF Left 4 F1 8B 42 BD Enter lt F1 8B 13 EC Right F1 8B 43 BC Down v F1 8B 41 BE Hide F1 8B 15 EA Volume up a F1 8B 44 BB Mode F1 8B 45 BA Mute F1 8B 11 EE Volume down v F1 8B 46 B9 91 Appendix D Hardware environmental compliance SMART Technologies sup
3. Username Displays or allows you to set the SMTP server user name Password Displays or allows you to set the SMTP server password Alert Condition Sends e mail alerts whenever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit H NOTE The projector sends an alert e mail SMART Alert to your e mail address Click E mail Alert Test to confirm that your e mail address and SMTP server settings are correct by sending a test e mail SMART Alert Test Mail If the settings are not correct the e mail alert messages aren t sent or received successfully and no warning or notification message are available to advise of this state Password settings This menu provides a security function that allows an administrator to manage projector use and enable the Administrator Password function Submenu setting Password Description When the password function is enabled the administrator password is required to access Web Management Select Disable to allow remote web management of the projector without requiring a password 75 APPENDIX A Remotely managing your system through a network interface H NoTES e The first time you enable the password settings the default password value is four numbers for example 1234 e If you forget the projector password refer to Accessing the service menu on page 65 to set the projector setting to factory defa
4. Connecting peripheral sources and outputs 220222 000da adorana noanoa ronnan 43 This chapter provides information on integrating your SMART Board 800ixe SMP interactive whiteboard system with appliance with peripheral devices Video format compatibility Your projector has a native video format and various video format compatibility modes You can change image appearances for certain formats and compatibilities Native video format The following table lists the native VESA RGB video format for the projector Resolution Mode Aspect ratio Refresh rate Horizontal Pixel clock Hz frequency MHz kHz 1280 x 800 WXGA 16 10 60 48 83 5 Video format compatibility The following tables list the projector s compatible VESA RGB video formats by resolution which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 24 Resolution Mode Aspect ratio Refresh rate Hz Match Input appearance 720 x 400 720x400_85 9 5 85 039 Letterbox 640 x 480 VGA 60 4 3 59 94 Pillarbox 41 CHAPTER 5 Integrating other devices Resolution Mode Aspect ratio Refresh rate Hz Match Input appearance 800 x 600 VGA 72 4 3 72 809 Pillarbox 800 x 600 VGA 75 4 3 75 Pillarbox 800 x 600 VGA 85 4 3 85 008 Pillarbox 800 x 600 SVGA 56 4 3 56 25 Pillarbox 800 x 600 SVGA 60 4 3 60 317 Pillarbox 800 x 600 SVGA 72 4 3 72 188 Pillarbox 800 x 600
5. Restriction of Certain Hazardous Substances RoHS directive 0 00 00 cece cece e eee ee 93 Batteness 4 ienr ean Nore d Stn RE gs Sd aM eee ninth a A ad Taya thie oy Mh tas 93 Packaging 0 2 c cece cece cece cece cece ccc cece eee e eee cece cece cece ce teeeceteveecteeeeeeeererees 94 China s Electronic Information Products regulations 0 000 00 ccc ee cece eee eeeeeeeeeeees 94 Tia lt gt Gia adic NPE AMR PRO LLANE ACBRER RARE RI MRCS Eran CeP ERAN SVE AUC SS REE SR nee eR RR 95 viii Chapter 1 About your interactive whiteboard system SMART Board 800ixe SMP interactive whiteboard system with appliance features SMART Board 800 series interactive whiteboard 002222 e cece e cece e cece cece cece ee ees SMART UX60 ProjeCtOn v2 25 wee deere ait mekek ueiran Sohn ited beeen eben De ee ere See FAN 0 laO lt re PORS e ene nO aC IRE SOPRA Ee eT EONS ae Te a OE ee Ree ite Ca eee eee Optional accessories l l 0 0000000000000 e eee e eee c cece eee cece cece cece eeceeeeeeeeeeeeeeees RCA connector pod 2 0000 e cece cece Aa Aaaa aaraa onanan aan SBA L projection audio system 2 22 cece cece cece eee eee e een e eee eee enneeeeeeeeenaeeees Other optional accessories 0 0222 o cece ccc cece aa aaea earar ainarra nann Your SMART Board 800ixe SMP interactive whiteboard system with appliance combines the following components e SMART Bo
6. Volume Control Closed Captioning Enables volume control on the ACP Select On to enable volume adjustment and select Off to disable volume adjustment H NOTE When Volume control is set to Off adjusting volume through the LCD touch screen doesn t change your interactive whiteboard system s audio level Turns on or turns off the closed captioning feature CC Language Sets the closed captioning language to CC1 or CC2 Typically CC1 displays U S English subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup Display Mode Adjusts the display output to SMART Presentation Bright Room Dark Room sRGB and User modes so you can project images from various sources with consistent color performance e SMART Presentation is recommended for color fidelity e Bright Room and Dark Room are recommended for locations with those conditions e SRGB provides standardized accurate color e User enables you to apply your own settings Brightness Adjusts projector brightness from 0 to 100 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your computer s graphics card Tracking Synchronizes your projector s display timing with your computer s graphics card from 0 to 31 Sharpness Adjusts
7. field input field No The following table describes the source selection commands Command Description get input Returns the projector s current input set input field Sets the input to one of the selectable fields The following table describes the command response definitions for switches between different embedded applications on the appliance Command Response Powered off set application target application current No get application application current Yes The following table describes field definitions for switches between different embedded applications on the appliance Current application e whiteboard The appliance is currently application whiteboard e web running this application e pdf e viewscreens Target application e whiteboard The appliance is set to the set application whiteboard e web target application e pdf e viewscreens The following table describes the source selection response fields Field Description VGA1 Switches source to the VGA 1 input connector VGA2 Switches source to the VGA 2 input connector Composite Switches source to the Composite video connector If you installed your interactive whiteboard system according to the instructions this is the relay from the ACP 82 APPENDIX B Remotely managing your system through an RS 232 serial interface Field Description HDMI Switches source to the HDMI input port None A non selectable value that appears wh
8. 10 seconds see Resolving controller module issues on page 58 Solid green Off Solid green Flashing amber N A N A The interactive whiteboard s controller module is ready to receive a firmware update or is applying a firmware update If the Ready light flashes amber but no firmware update appears on the screen see Resolving controller module issues on page 58 Error statuses Solid green Off Solid green Solid green Incorrect Full control There s an issue with the projected image See Resolving image issues on page 61 Solid green Off Solid green Solid green Correct None There s an issue with the interactive whiteboard See Resolving operation issues on the next page Solid green Off Solid green Flashing green Correct Touch only SMART Product Drivers isn t installed or running correctly on the connected computer Solid green Off Solid green Off OR Solid red N A None There s an issue with the connections between the interactive whiteboard and the other components of the system See Resolving connection issues on page 58 Solid green Off Off Off OR Solid red N A N A The ACP isn t receiving power See Resolving ACP issues on page 65 56 CHAPTER 7 Troubleshooting your interactive whiteboard system D Projector Power light Solid amber SS
9. 2 20 cece cece e ee eee neeeeee 60 Resolving image iSSueS 2 2 2 2 22262222222 225122 eece ains a bid sedi dee Er Sia rri ARENA EE 61 Loss of Signal l a 2 occ cee cece cece cece eee c cece cece cee cee araona rarnana 61 Partial scrolling or incorrectly displayed image 0 0000 000 cece eee ee eee cece 62 Unstable or flickering image 1 02 22 eee ccc cece cece eee ccc ce cece ccc eeceeeeeeeeees 62 Frozen image 0000 e eee cee ce eee cece cece cece eee e eee eee ee ceeeseeeeseeeeees 63 The image from your connected laptop computer isn t projected 2 63 Unaligned projected image 2 2 2 2 63 RESOIVING AUGIOISSUCS 2 3220 cies 2256 oe bee eoneee ds devlaces ge deeteie ds dederedecesdbetcieveueyeesdie 64 Resolving network communication isSUueS 22222222 e eee eee ee eee eee e cece ccc ceeeeeeeee 65 Resolving ACP issues 22 2 2 eee eee eee cece cece eee c ccc cece cece cece cece cece eeceeeeeeteeeeees 65 Accessing the service Menu 2 2 22 ee 65 Retrieving your password 2 22 2 2 o eee cece cece ccc cece cece eee cece ee ceeeeeeeeeeeeeeereeeees 66 Resetting the projector 200 0 cece cece cece cece ccc ccc cece cece cee c cece ceeeeeeeeeeeeeeey 66 Transporting your interactive whiteboard system 0 2 2 2 e cece cece cece ceeeeeeees 67 53 CHAPTER 7 Troubleshooting your interactive whiteboard system This chapter provides basic tr
10. Contents Using the SMART GoWire cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on computers that don t have the software installed If you re using a laptop that doesn t have the software installed connect the laptop to the interactive whiteboard system using the SMART GoWire cable Press the Laptop button on the ACP touch screen and then follow the steps to connect your laptop The SMART Meeting Pro icon a appears in the notification area on your computer once you connect your SMART GoWire cable Click the icon to access additional tools and to configure your hardware and software settings 38 CHAPTER 4 Using your interactive whiteboard system IMPORTANT Ensure that Autoplay is enabled on your computer before you connect the auto launch cable Go to smarttech com support for more information For more information on SMART Meeting Pro software search for the SMART Meeting Pro software release notes in smarttech com support 39 Chapter 5 Integrating other devices Video format compatibility ce 41 Native video format 0000000000000000000 ccc ccc ccc ce eee ee ee eee eee eee eeeeeeeeeeeeeeeeeeeeees 41 Video format compatibility 00202222 00000000 aaora aaar iraan nannan annn 41 HD and SD signal format compatibility 2 022022222 00000000000 annann nannan 42 Video system signal compatibility 2 2 0 2 0 cece cece cece iauna uaan ananena 43
11. Room sRGB and User Brightness Adjusts projector brightness from Oto The default is 50 100 Contrast Adjusts the difference between the The default is 50 lightest and darkest parts of the image from 0 to 100 24 CHAPTER 4 Using your interactive whiteboard system Setting Use Notes Frequency Adjusts the display data frequency of The default is 0 the projected image from 5 to 5 to This setting applies to VGA inputs match the frequency of your only computer s graphics card Tracking Synchronizes your projectors display This setting applies to VGA inputs timing with your computer s graphics only card from 0 to 63 H position Moves the horizontal position of the Don t adjust this setting unless you re source video left or right from 0 to 100 advised to by SMART Support relative to the projected image Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off V position Moves the vertical position of the Don t adjust this setting unless you re source video up or down from 5 to 5 advised to by SMART Support relative to the projected image Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off Saturation Adjusts the projected image s color This setting applies t
12. Sets a password that is required foreach SNMP get request to the device H NoTE The default for Read Only Community is public Sets a password that is required for each SNMP set request to the Read Write Community device Hl NoTE The default for Read Write Community is private Trap Destination Address Displays or allows you to set the IP address of the network s SNMP TRAP manager in values between 0 0 0 0 and 255 255 255 255 The trap destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector such as power state changes projector failure modes a lamp needing to be replaced or other issues 74 APPENDIX A Remotely managing your system through a network interface E mail alerts This menu enables you to enter your preferred address for receiving e mail alerts and adjust related settings Submenu setting Description E mail Alert Selects Enable to turn on or Disable to turn off the E mail Alert function To Displays or allows you to set the e mail address of the e mail alert recipient CC Displays or allows you to set the e mail address of the e mail alert copy to recipient From Displays or allows you to set the e mail address of the user who sends the e mail alert Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol SMTP server that you use on your network
13. cause an adjustment to be made to the current value To create an adjustment command add a plus or minus symbol instead of the equal symbol before the value change you want to enter All absolute values you enter must be within the command target range and all adjustment values must equal a number within the command target range gt get brightness brightness 55 gt set brightness 65 brightness 65 gt set brightness 5 brightness 70 Video source specification values You can use the source input field described in Source selection controls on page 82 ina command to set an absolute value or adjustment value to a source other than the active source You can do this while the selected source is inactive but the source device must be connected or you will receive an invalid command response See the following examples where both an HDMI connector and a VGA 1 input are connected gt set input hdmi input hdmi 80 APPENDIX B Remotely managing your system through an RS 232 serial interface gt set brightness vgal 7 brightness vgal 58 Power state controls These commands put the projector in and out of Standby mode and request the projector s current power state The projectors power state determines whether certain commands are available at that time These settings are available even when the projector is in Standby mode Command Response on powerstate field off powersta
14. comfortable listening volume in rooms up to 1 000 square feet 93 square meters in size with a 30 person capacity Subject to room acoustics For more information on your audio system see the SBA L Projection Audio System installation guide smarttech com kb 142552 Other optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs Purchase these items from your authorized SMART reseller when you order your interactive whiteboard system or later For more information on accessories go to smarttech com accessories Chapter 2 Installing your interactive whiteboard system Choosing a location essererssdsrsse eeraa SREDE RT SEEEN ET APANA EEES ELARRE STA EII FAASEE EDETEN 9 Choosing a height ice oo Shed acces aee e a o E aea dee a E aidea deen 10 Connecting the components of your interactive whiteboard system 22220eeeee cece eee 11 Locking the pen tray to your interactive whiteboard 0 00 0 0 eee eee cece eee ee 11 Installing your audio system 2 2 2 2 eee 12 Routing the cables 22 2 2 00 00 ccc cece ccc cee ee eee e eee e nee e eee e eee eeeeeeeeeeeeeceeaecucueceeaneees 12 Using SMART software 000 00000 o cece cece cece cece e cece a eaaa aaran aa aroaren 12 See the included documents for instructions on how to cable your SMART Board 800ixe SMP install your product and use the mounting template E IMPORTANT Use th
15. e Donot spray cleaners solvents or compressed air near any part of the projector because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projector s components and lamp resulting in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector IMPORTANT INFORMATION IMPORTANT e Put your SMART product into Standby mode before cleaning it e Follow these guidelines to clean the projector o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing o Do not use abrasive cleaners waxes or solvents o Avoid touching the lens If it is necessary to clean the lens o Use liquids or commercial solvents Such as glass cleaners to clean the lens but do not spray them directly on the system o Use protective gloves and dip a lint free cloth such as Purestat PW2004 in an anti static solvent Such as Hyperclean EE 6310 o Gently wipe the lens from the center to the edge Do not apply any pressure to the lens Service IN WARNING e There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection P CAUTION e Donot adjust any settings in the service menu other than those list
16. files and then V capture the marked up screen image to your Whiteboard presentation Using View Screens mode T In View Screens mode you can view and make notes on the screens of remote meeting participants who are running the SMART Meeting Pro application or Bridgit software on their computers and who have a connected SMART interactive product SMART Meeting Pro application also has a multiple display sharing feature that enables you to choose which display to view or share Using Composite mode by in Composite mode you can connect to peripheral devices through the instructions provided Ensure that the device is connected and turned on Using HDMI mode In HDMI mode you can connect to peripheral devices through the instructions provided Ensure that the device is connected and turned on Using Volume mode H In Volume mode you can control the volume setting of your system Using Settings mode rR In Settings mode you can set the brightness of your projector settings and calibrate your ACP Raf settings Using Information mode In Information mode you can obtain information on your appliance your ACP your projector and your interactive whiteboard including the current power state the communication state the firmware version the serial number and the model number where appropriate for each Using the SMART Meeting Pro application About the SMART Meeting Pro application Your SMART Board 800ixe SMP interactive whiteboard syst
17. in cuts off the outer edges of the source video Projector ID Sets the projector s unique ID number from 0 to 99 within your organization s network You can refer to this number when using the network remote management feature see Remotely managing your system through a network interface on page 69 Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 The default is Fill Screen Fill Screen produces an image that fills the entire screen by stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As a result unused space could appear along the top and bottom edges of the screen letterbox format or along the left and right edges of the screen pillarbox format 16 9 displays the source video in 16 9 aspect ratio As a result unused space appears along the top and bottom edges of the screen This is recommended for use with HDTV and DVD Blu ray discs enhanced for wide screen televisions See Video format compatibility on page 41 for descriptions of each mode 27 CHAPTER 4 Using your interactive whiteboard system Startup Screen Selects the type of startup screen SMART Capture User Startup Screen or Preview Startup Screen This screen displays when the projector lamp is starting and a video source signal isn t displa
18. not use spray cleaners or solvents near any part of the projector because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projectors components and lamp resulting in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector base or head E IMPORTANT e When cleaning the interactive whiteboard system o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing e Donot use abrasive cleaners waxes or solvents When cleaning the projector s mirror e Usea bellows bulb or air blower bulb Commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hands or a brush e f wiping the mirror is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the mirror like you would a feather duster When cleaning the projector s lens e Usea bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust Never touch the lens with your bare hands or a brush e f wiping the lens is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the lens from the center to the edge using the cleaning cloth like you would a feather duster Focusing and adjusting t
19. projector connection panel supports the following connectors 3 pin mini DIN connector 4 pin powered mini DIN connector and 7 pin mini DIN connector S video input and associated dual channel audio input two RCA jacks HDMI connector input Two HD DB15 VGA inputs and associated audio input 3 5 mm jack and one HD DB15 VGA output and associated audio output 3 5 mm jack with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters not included RJ45 cable for local area network connections RS 232 connector USB B receptacle for service access Appliance Your interactive whiteboard system appliance is attached with brackets to the back of the interactive whiteboard in close proximity to the appliance control panel ACP The appliance comes with SMART Product Drivers and the SMART Meeting Pro application installed ACP Your projector system ACP attaches to the left side of the pen tray The ACP features an LCD touch screen and a Power button The LCD touch screen provides task and settings selection video and audio control and room control and it features CHAPTER 1 About your interactive whiteboard system USB drives For more information on the LCD touch screen and its functionality see Using the LCD touch screen on page 36 Included accessories The following accessories are included with your interactive whiteboard system Re
20. projector menus 23 CHAPTER 4 Using your interactive whiteboard system Number Function Description 3 Left Right Change the menu selections and adjustments a Up and v Down arrows 4 Hide Freeze hide or display the image e Press once to freeze the image For example you can display a question on the screen while you check your e mail e Press again to hide the image that is to display a black screen e Press again to return to the live image 5 Mode Select a display mode 6 Mute Mute audio amplification 7 Power Turn on the projector or put it into Standby mode 8 Enter Accept the selected mode or option 9 a Volume Up Increase audio amplification volume 10 v Volume Down Decrease audio amplification volume H NOTE The Mute Volume Up and Volume Down buttons work only if there is an audio source and speaker system connected to the projector for the currently selected input source Adjusting projector settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings IMPORTANT There are no projector menu options on the ACP Keep your remote control in a safe place because the ACP is not a substitute for the remote control Setting Use Notes BS Image Adjustment menu Display Mode Indicates the projector s display output The default is SMART Presentation SMART Presentation Bright Room Dark
21. settings Command Response get frequency frequency current frequency offset setting get tracking tracking current tracking offset setting get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting 84 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands control the appearance of your VGA source These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected See Value based command methods on page 80 for setting absolute and adjustment commands Command Command target range Response set frequency value 5 to 5 frequency value set tracking value 0 to 31 tracking value set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value Additional Composite video source controls Your Composite video source supports all the general source controls described on the previous page as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the Composite video source is disconnected H NOTE Some of these commands are invalid with HDMI input and VGA video sources and will return the response invalidcmd command These commands inform you of the current Composite video source setting
22. temporary password that enables you to access the administrator pages and change the temporary password to a unique password CHAPTER 3 Starting your interactive whiteboard system Configuration settings menu You can use the configuration settings menu to access and change software and hardware configuration settings including your administrator password See the SMART Meeting Pro application Help for more information To access the configuration settings menu 1 Press System onthe SMART Business Toolbar and then select Settings A logon screen appears 2 Type the administrator password and then click Log On The configuration settings menu appears 3 Press each tab to access that section s configuration settings Configuration settings menu options Tabs General Description You can change some of the default start up settings for the SMART Meeting Pro application including start up mode whiteboard layout ink type and file save format You can also change power settings and set the system date time and time zone Tools You can change the default orientation level to customize the precision of the orientation procedure and calibrate your touch screen s cameras You can also enable or disable mouse and gesture settings including mouse assist multitouch and single touch gesture touch recognition and pop up messages E IMPORTANT The first time you connect your SMART Board interactive whiteboard yo
23. the projected image s sharpness from 0 to 31 White Peaking Degamma Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each color has a default value of 100 Adjustments to the color settings register to the User mode 71 APPENDIX A Remotely managing your system through a network interface Submenu setting Auto Signal Detect Description Enables or disables signal searching of input connectors e Select On to have the projector continuously switch inputs until it finds an active video source e Select Off to maintain signal detection in one input Lamp Reminder Select On to show or Off to hide the lamp replacement reminder when it appears This reminder appears 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off countdown timer between 1 and 240 minutes The timer begins to count down when the projector no longer receives a video si
24. wall outlet Press the Power button once on the remote control or ACP to confirm that the projector is operating and that the lamp module is correctly installed Put the old lamp in a secure container and handle it gently until you recycle it I To finish the projector lamp installation 50 1 2 Turn on the projector Access the service menu to reset the lamp hour counter see Resetting the lamp hours on the next page Activate the projector s alert e mails and lamp warnings if they ve been deactivated see E mail alerts on page 75 and Control panel on page 70 CHAPTER 6 Maintaining your interactive whiteboard system Resetting the lamp hours After you replace the lamp module you need to access the projector service menu and reset the lamp hours To prevent accidental errors only a system administrator should perform this procedure H NOTE Always reset the lamp hours after you replace the lamp because lamp service reminders are based on the current hours of use I To reset the lamp hours 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up PJ CAUTION Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty 2 Scroll down to Lamp Hour Reset and then press Enter PJ CAUTION Do not reset the lamp h
25. 0 projector The SMART UX60 projector system includes an ultra short throw projector for use with SMART Board 800 interactive whiteboards and a sturdy support system ideal for classroom environments The features of the projector system include Ie A wall mounted high offset SMART UX60 projector engine that uses single chip DLP technology by Texas Instruments providing BrilliantColor performance High Contrast and Gamma 2 1 correction with Bright Classroom Dark Classroom sRGB User and SMART Presentation modes 16 10 aspect ratio 2000 ANSI Lumens typical PAL PAL N PAL M SECAM NTSC NTSC 4 43 SDTV 480i p and 576i p HDTV 720p and 1080i video system compatibility Native 1280 x 800 resolution Apple Macintosh iMac and VESA RGB video format standard compatibility Remote management via network through an RJ45 cable OR Remote management via a serial RS 232 interface Self protection timer for a hot re strike of the projector lamp CHAPTER 1 About your interactive whiteboard system Protected cable routing through the projector housing and a cable cover that prevent tampering and clutter Cleaning cloth for use on the projector lens and system mirror Secure mounting and installation system that includes o Two projector padlock loops o Mounting hardware for solid masonry or framed wall installations Templates and instructions for positioning the system safely Your SMART UX60
26. 2 o coco ccc ccc cece cece eee eee cece cece cece aana aroaro naana 75 Password Settings 22 2 2225c4 ceeictege lca 52a seGe eed Lees 2 oldia Gos biG E oe des adsee soa eagaeke 3 75 Simple Network Management Protocol SNMP 2 00200200 cece cece e ccc ccc cece eee ceeeeees 76 This appendix includes detailed instructions on how to remotely manage your SMART Board 800ixe SMP interactive whiteboard system with appliance through a network interface Web page management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intranet H NOTE To access the web page your browser must support JavaScript Most commonly used browsers like Internet Explorer and Firefox support JavaScript Accessing web page management Before you can access the web page you must connect the network cable to your projector see the Projector connection diagram on page 33 When you first connect your projector to a network an IP address appears on the on screen display 69 APPENDIX A Remotely managing your system through a network interface H NOTE You can view the projector s IP address by accessing the projectors Network Settings menu page see Network settings on page 73 I To use the management web page 1 Start your Internet browser 2 Type the IP address in the address line field and then press ENTE
27. Appliance Control Panel You can enable disable or rename the VGA2 S Video Composite and HDMI inputs You can also calibrate the LCD screen on the appliance control panel ACP Administration You can change the administrator password import configuration settings or export them for use on another system You can also update the firmware Go to smarttech com downloads and scroll to Interactive product systems with appliance for firmware updates IMPORTANT e Donot import configuration settings until your initial setup is complete e All import file names require an XML extension Select Reset Settings to change all configuration settings excluding your administrator password back to their default value About You can view hardware information find out how to contact SMART Support and register your product online You can also enable or disable the Customer Experience Program CHAPTER 3 Starting your interactive whiteboard system Calibrating your interactive whiteboard The first time you connect your SMART Board interactive whiteboard you must calibrate it This process ensures that the cameras accurately track your finger and the pens on the interactive surface I To calibrate your interactive whiteboard 1 2 Access the configuration settings menu see Configuration settings menu on page 15 Press Tools The Tools page appears Press Calibrate The Calibration window opens This can take a few m
28. B Computer for service access only 11 RJ45 Network for web page management and SNMP access 12 4 pin mini DIN S video input Video source not included and left and right RCA audio input 13 7 pin mini DIN Not used 14 4 pin power mini DIN 5V 2A output Not used 15 3 pin power mini DIN 5V 1A output Not used H NoTES 34 e To connect your SMART Board interactive whiteboard see the SMART Board 885ixe SMP interactive whiteboard system installation guide smarttech com kb 157628 e Toconnect accessories to your SMART Board interactive whiteboard refer to the documents included with the accessories and consult the SMART Support website smarttech com support for additional information CHAPTER 4 Using your interactive whiteboard system Using your interactive whiteboard When you use your SMART Board 800ixe SMP interactive whiteboard system with appliance its appliance and software provides you with access to the full capabilities of your interactive whiteboard Refer to the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 for more information on using your interactive whiteboard For additional resources go to smarttech com click the flag icon to the right of the SMART logo and then select your country and language In the Support section of this website you ll find up to date product specific information including setup instructions and specifications The SMART Learning Space le
29. Projector Service light Flashing red D ACP light N A E Ready light N A Projected image None Touch and pen control N A Status and related troubleshooting There s an issue with the projector lamp See The Lamp Failure message appears on page 60 Off Flashing red Solid amber Off None None The projector s operating temperature has been exceeded See The Projector Overheated Fan Failure or Color Wheel Failure message appears on page 59 Off Solid red N A N A None N A There s an issue with the projector s fan or color wheel See The Projector Overheated Fan Failure or Color Wheel Failure message appears on page 59 Off Off Off Off None None The projector power cable isn t properly connected OR The ACP power supply isn t properly connected OR There s an issue with the mains power supply for example the circuit breaker is off Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Resolving operation issues To resolve operation issues complete the following tasks e Confirm that the camera system cable is connected to the back of
30. R The SMART UX60 Projector Settings window appears 3 Select the menu options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each setting you change Home The Home menu page displays basic projector information and enables you to select the on screen display language H NOTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description Language Displays language options Projector Information Displays current projector information Control panel This menu enables you to manage the projector audio and video status alerts and appearances using an Internet browser Submenu setting Description Power Turns the projector on or puts it into Standby mode Select the Power ON or Power OFF button Restore All Projector Returns projector settings to default values or refreshes the current Defaults settings Select Submit or Refresh IMPORTANT The Submit option is irreversible and resets all values 70 APPENDIX A Remotely managing your system through a network interface Submenu setting Volume Description Adjusts the projector s volume from 20 to 20 Mute Turns on or turns off the mute settings Select On to mute the projector s sound and Off to turn off mute
31. RT UX60 projector e Appliance e Accessories and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller smarttech com where for more information Safety warnings cautions and important information Installation IN WARNING e Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product e Toreduce the risk of fire or electric shock do not expose the SMART product to rain or moisture IMPORTANT INFORMATION Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom while balancing the top with your other hands When mounting the projector boom on a framed or hollow wall attach both the mounting bracket and the safety tether to a stud to safely support the projectors weight If you use only drywall anchors the drywall can fail resulting in possible personal injury and damage to the product which may not be covered by your warranty Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management st
32. RTpresentation displaymode target brightroom darkroom sRGB User set brightness value 0 to 100 brightness value set contrast value 0 to 100 contrast value set whitepeaking value 0 to 10 whitepeaking value set degamma value 0 to 3 degammaz value 83 APPENDIX B Remotely managing your system through an RS 232 serial interface Command Command target range Response set red value 0 to 100 red value set green value 0 to 100 green value set blue value 0 to 100 blue value set cyan value 0 to 100 cyan value set magenta value 0 to 100 magenta value set yellow value 0 to 100 yellow value set videofreeze target on videofreeze target off set cc target cc1 cc target cc2 off H NoTE Typically cc1 displays English U S subtitles while cc2 displays other regional languages such as French or Spanish depending on television channel or media setup Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on the previous page as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected H NOTE Some of these commands are invalid with HDMI input and Composite video sources and will return the response invalidcmd command These commands inform you of the current VGA source
33. SVGA 75 4 3 75 Pillarbox 800 x 600 SVGA 85 4 3 85 061 Pillarbox 832 x 624 MAC 16 4 3 74 55 Pillarbox 1024 x 768 XGA 60 4 3 60 004 Pillarbox 1024 x 768 XGA 70 4 3 70 069 Pillarbox 1024 x 768 XGA 75 4 3 75 029 Pillarbox 1024 x 768 XGA 85 4 3 84 997 Pillarbox 1024 x 768 MAC 19 4 3 74 7 Pillarbox 1152 x 864 SXGA 75 4 3 75 Pillarbox 1280 x 768 WXGA 60 1 67 1 60 Letterbox 1280 x 960 Quad VGA 60 4 3 60 Letterbox 1280 x 960 Quad VGA 85 4 3 85 002 Letterbox 1280 x 960 SXGA3 60 5 4 60 02 Pillarbox 1280 x 1024 SXGA3 75 5 4 75 025 Pillarbox 1280 x 1024 SXGA3 85 5 4 85 024 Pillarbox 1600 x 1200 SXGA 4 3 59 978 Pillarbox 1600 x 1200 UXGA_60 4 3 60 Pillarbox HD and SD signal format compatibility The following tables list the projector s high definition and standard definition format signal compatibility which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 24 Signal format Aspect ratio Horizontal Vertical Match Input frequency kHz frequency Hz appearance 480i 525i 4 3 15 73 59 94 Full screen 480p 525p 4 3 31 47 59 94 Full screen 576i 625i 5 4 15 63 50 Pillarbox 576p 625p 5 4 31 25 50 Pillarbox 720p 750p 16 9 45 59 94 Letterbox 720p 750p 16 9 37 5 50 Letterbox 1080i 1125i 16 9 33 75 59 94 Letterbox 1080i 1125i 16 9 28 13 50 Letterbox 1080p 1125p 16 9 67 5 59 94 Letterbox 1080p 1125p 16 9 56 25 50 Letterbox 42 CHAPTER 5 Integrating
34. age to the SMART Board interactive whiteboard IMPORTANT e Usethe SMART Board 885ixe SMP interactive whiteboard system installation guide smarttech com kb 157628 and the SMART Board 885ixe SMP interactive whiteboard system cabling diagram smarttech com kb 170258 to install your interactive whiteboard system e Make sure an electrical socket is near your SMART product and remains easily accessible during use e Using your SMART product near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector Operation IN WARNING e f you are using an audio system use only the power supply included with that product Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type e Donot climb or allow children to climb on a wall or stand mounted SMART Board interactive whiteboard Do not climb on hang from or suspend objects from the projector boom Climbing on the interactive whiteboard or projector boom could result in personal injury or product damage CAUTION e Do not block the projector s ventilation slots and openings e Avoid putting the projector into Standby mode during the lamp ignition phase because this can lead to premature lamp failure Keep the projector lamp on for a minimum of 45 minutes before putting it into Standby mode to preserve
35. ard 800 series interactive whiteboard e Wall mounted ultra short throw SMART UX60 projector e Appliance e Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories CHAPTER 1 About your interactive whiteboard system SMART Board 800ixe SMP interactive whiteboard system with appliance features Your interactive whiteboard system uses the WXGA 16 10 ultra short throw high offset SMART UX60 projector Your interactive whiteboard system delivers high definition high performance interactivity that is virtually shadow free and glare free When the projector displays an image from your computer on the touch sensitive interactive whiteboard you can open edit and save existing presentations or create and save new presentations You can conference with others and share information visit websites play video clips and more all by touching the screen Two users can also draw on the interactive surface at the same time and you can use an array of gestures within applications The projector also supports video and audio connections from a variety of devices including DVD Blu ray players VCRs document cameras digital cameras and high definition sources and can project media from these sources onto the interactive screen When you use your interactive whiteboard system you can insert your notes into the program
36. arningspace smarttech com also has free learning resources hands on lessons and information on how to get more training Using the ACP The ACP gives you control of the basic operations of your interactive whiteboard system Press the Power button on the ACP to start the interactive whiteboard system The button flashes green until the interactive whiteboard system is on Use the LCD touch screen on the ACP to turn the interactive whiteboard system off and on control volume switch inputs and applications control projector and LCD settings and access system and status information You can also set your system to low power mode by selecting Turn Off on the LCD touch screen E IMPORTANT Do not disconnect cables from the ACP to connect peripheral devices because you could disconnect controls for your interactive whiteboard H NOTE Low power mode reduces the power consumption of your interactive whiteboard system when it s in Shutdown mode To set the projector system to Low power mode access the low power mode options through the LCD touch screen s system settings 35 CHAPTER 4 Using your interactive whiteboard system The following diagrams and table describe the components of the ACP Number Function 1 USB A receptacle for USB drives 2 Power button for appliance only 3 LCD touch screen 4 Mini USB B receptacles x2 connect to appliance and laptop 5 2 0 mm male barrel connector to applia
37. as text by right clicking and selecting one of the Inject Here options in the menu that appears After you finish writing and drawing you can save or clear your notes If you accidentally clear your notes you can restore them SMART Board 800 series interactive whiteboard Your SMART Board 800 series interactive whiteboard featuring SMART s proprietary DViT Digital Vision Touch technology is the most intuitive touch sensitive front projection interactive whiteboard in the world The SMART Board 800 series interactive whiteboard performs best with the SMART UX60 projector because of its exceptional color performance aspect ratio input response and short throw image distance CHAPTER 1 About your interactive whiteboard system Other features of your interactive whiteboard include A modular pen tray that automatically detects when you pick up a pen tray pen or the eraser Pen tray buttons that activate the pens colors and the on screen keyboard right click Orientation and Help functions A durable hard coated surface that is optimized for projection and easily cleaned A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 SMART UX6
38. atures characters see Remotely managing your system through a network interface on page 69 and Remotely managing your system through an RS 232 serial interface on page 77 Contact Displays the contact name or number You can set the contact name or number using the remote management features see Remotely managing your system through a network interface on page 69 and Remotely managing your system through an RS 232 serial interface on page 77 30 CHAPTER 4 Using your interactive whiteboard system Setting Language menu Use Notes Language Selects language preference Projector menu support is available in English default Chinese Simplified Chinese Traditional Czech Danish Dutch Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish and Swedish Ei Information m enu detected video source signal resolution and refresh rate Lamp Hours Displays the current number of lamp Always reset the lamp hours after you usage hours from 0 to 4000 hours from replace a lamp because lamp service when it was last reset reminders are based on the current hours of use See Resetting the lamp hours on page 51 for details on the lamp hours reset procedure Input Displays the currently displayed video input source VGA 1 VGA 2 Composite S Video HDMI or None Resolution Displays the projecto
39. cece eee eeeeeeeeeeeeeees 19 Chapter 4 Using your interactive whiteboard system 220 ccccee cece cece ee eee 21 Using your projector so 2i ny ives osc otc g cee s cay dd ple ies eden aa el Wet E ee bade ee 22 Using your interactive whiteboard 0 0 0002 o ccc cece aaia ananda nananana 35 Using the ACP 22 loco cece c ccc ccc ccc cece eee cece ee cet eeeeeeeeeeeceeeeeeeeeeeees 35 Using the SMART Meeting Pro application 0000 00000 e eee eeeee 37 Using the SMART GoWire cable 0 000000 c ccc cece cece eee cece cece eeeeeeeeeeeeees 38 Chapter 5 Integrating other devices __ 22 222 41 Video format compatibility 200 2222 0000da adaa daaa adonan nannan annan 41 Connecting peripheral sources and outputs 2 2 22 e cece ee arannana 43 vii CONTENTS Chapter 6 Maintaining your interactive whiteboard system 000000000 45 Maintaining your interactive whiteboard 20 2 2 e cece eee eeeeeeeeeeeees 45 Cleaning the projector strepen c cece cece cece cece cece cece cece aea 45 Focusing and adjusting the projector image 0 2 cece cece cece cece cee ceeeceeeceeeeeeeee 46 Replacing the projector lamp 0 0 e cece cece eeeeeeeeeceeeceeeeeeees 47 Chapter 7 Troubleshooting your interactive whiteboard system _ 53 Belore Vou Stamnes i e soe hate tdldls inspite Hous ihede dwt Poe oe
40. cording to the markings on the remote control o Remove the battery when the remote control is unused for an extended period o Donot heat disassemble short or recharge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak e Dispose of the exhausted battery and product components in accordance with applicable regulations 22 CHAPTER 4 Using your interactive whiteboard system I To replace the remote control battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out of the remote control 2 Remove the old battery from the battery holder and replace it with a CR2025 coin cell battery E IMPORTANT Align the positive and negative signs on the battery terminals with the correct signs on the battery holder 3 Insert the battery holder into the remote control Using the remote control buttons The projector remote control enables you to access on screen menus and change projector settings Press the Power button on the ACP and select the Standby button or press the Power button twice on the remote control to put the projector into Standby mode You can also use the Input button on the remote control or ACP to switch sources on the projector 7 8 9 10 Number Function Description 1 Input Select a video and audio input source 2 Menu Show or hide the
41. d consider removing the projector from the wall mounting bracket to replace the lamp e Uncovering the lamp while the projector is mounted on the wall mounting bracket can lead to product damage or personal injury from falling pieces of glass if the lamp is broken 47 CHAPTER 6 Maintaining your interactive whiteboard system e When replacing the projector lamp ie Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely Do not remove any screws other than those specified in the lamp replacement instructions Wear protective eyewear while changing the lamp Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts Use only replacement lamps approved by SMART Technologies Contact your authorized SMART reseller for replacement parts Never replace the lamp assembly with a previously used lamp assembly Always handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp Do not touch the lamp with your fingers Recycle or dispose of the lamp as hazardous waste in accordance with local regulations You need a Phillips No 2 screwdriver and a flat screwdriver to complete these procedures I To remove the old lamp 48 1 Press the Power button on the ACP and then select the Standby button to put the projector into Standby mode OR Press the Power button twice on the
42. duct and company names may be trademarks of their respective owners Copyright notice 2012 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART One or more of the following patents US6320597 US6326954 US6540366 US6563491 US6741267 US6803906 US6829372 US6919880 US6954197 US7151533 US7184030 US7236162 US7411575 US7532206 US7619617 US7643006 US7692625 US7757001 US7880720 USD612396 USD616462 USD617332 USD633546 USD635189 and USD636183 Other patents pending 07 2012 Important information Before you install and use your SMART Board 800ixe SMP interactive whiteboard system with appliance read and understand the safety warnings and precautions in this user s guide and the included warnings document These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories helping you to prevent injuries and equipment damage Ensure that your interactive whiteboard system is always being used correctly In this document interactive whiteboard system refers to the following e SMART Board 800 series interactive whiteboard e SMA
43. e SMART Board 885ixe SMP interactive whiteboard system installation guide smarttech com kb 157628 and the SMART Board 885ixe SMP interactive whiteboard system cabling diagram smarttech com kb 170258 to install your interactive whiteboard system This chapter provides additional considerations and details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and strong overhead lighting Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image Select a wall with a flat regular surface and sufficient clearance to accommodate your interactive whiteboard system Install the projector and your interactive whiteboard on the same flat surface For best presentation alignment mount your interactive whiteboard system in a location that s central to your audience s viewing direction CHAPTER 2 Installing your interactive whiteboard system Ensure that there is enough room along the interactive whiteboard system s left side to access the Power button of the appliance that s mounted to the back of the interactive whiteboard For mobile or adjustable installation options contact your authorized SMART reseller IN WARNING e Refer to your interactive whiteboard system s specifications available at smarttech com support for its weig
44. e ce cece cece cece cececeeeeeeeeeeees 6 Chapter 2 Installing your interactive whiteboard system 0 000002 022 e cece eee ee 9 Choosing alocation 2 22 22 0 0002 eee 9 Choosing a height 000000000000000000 0000000000000000 adaa aara ee ee eee ete ce eeeeeeeeeteeeeeeeeees 10 Connecting the components of your interactive whiteboard system 22200022002 11 Locking the pen tray to your interactive whiteboard 2 22000 c cece eee ccc eee eeeeeeee 11 Installing your audio system __ 2 2 2 2 2222 ee 12 Routing the cables cc sc0c decncseedd ca ccadaveeeceseseveedsdawede veiweiecsub evivesessvieedededsseuteds 12 Using SMART software 0 000020 c occ c eee e eee eeeeeeeeceeeeeeeeees 12 Chapter 3 Starting your interactive whiteboard system 0 ccc eeee cece cece ee 13 Configuration password and options 1 2 2 2 e cece cece eccececeeeceeceeeeee 14 Configuration settings Menu _ 22 eee cece cece cece cece cece cece cece eee eeeeeeeeeeeees 15 Calibrating your interactive whiteboard 000 02 eee eee cece cece eeeeeeeeeeee 17 Orienting your interactive whiteboard 20 0 e cece eee eeeeeeeeeeeees 17 Calibrating the LCD screen onthe ACP 20 0 2 e cece ee eeeeeeeeeees 18 Updating appliance firmware 2 2 00 e cece cece ceeeceeeeeeeeeees 19 Updating appliance firmware remotely 00 0000 cece cece cee cece e
45. e using a laptop that doesn t have SMART Meeting Pro software installed connect the laptop to the interactive whiteboard using your SMART GoWire cable The SMART Meeting Pro icon a appears in the notification area on your laptop once you connect the cable CAT 5 USB extender The CAT 5 USB extender Part No SBX800 CAT5 XT enables you to connect your interactive whiteboard to a computer up to 50 15 m away using a Cat 5 Cat 5e or Cat 6 cable not included Optional accessories RCA connector pod The RCA connector pod is an optional accessory for the SMART Board 800ixe SMP interactive whiteboard system with appliance Refer to the Composite video panel SBX8 RCA for SMART Board 800i5e and 800iXe interactive whiteboard systems installation guide smarttech com kb 158170 for more information on the RCA connector pod The RCA connector pod includes two RCA jacks for dual channel audio input and one for composite video input You can use the RCA connector pod to connect DVD Blu ray players and similar devices see Connecting peripheral sources and outputs on page 43 Purchase this item from your authorized SMART reseller CHAPTER 1 About your interactive whiteboard system SBA L projection audio system You can purchase an SBA L projection audio system for your SMART Board 800ixe SMP interactive whiteboard system with appliance The system comes with its own power supply and the required brackets and cabling It provides a
46. ed captioning on or off for video sources that support closed captioning Closed Captioning Sets the closed captioning language to Typically CC1 displays U S English Language CC1 or CC2 subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup Zl amp Projector Functions menu Auto Signal Detect Enables or disables signal searching of input connectors The default is off Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input Lamp Reminder Turns the lamp replacement reminder on or off This reminder appears 100 hours before the recommended lamp replacement minutes Lamp Mode Adjusts lamp brightness to Standard Standard displays a high quality or Economy bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off The default is 120 minutes minutes countdown timer between 1 and 240 The timer begins to count down when the projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer 26 CHAPTER 4 Using your interactive whiteboard system Adjusts the zoom to the center of the image in or out from 0 to 30 The default is 0 Zooming
47. ed in the following procedures Changing other settings might damage or affect the operation of your projector and may invalidate your warranty e When transporting your SMART product repack it with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection e f your SMART product requires replacement parts make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original IMPORTANT INFORMATION Environmental requirements Before you install your SMART Board 800 interactive whiteboard system with appliance review the following environmental requirements Parameter Environmental requirement 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1800 m Operating temperature 41 F to 86 F 5 C to 30 C from 6000 to 9800 1800 m to 3000 m Storage temperature 4 F to 104 F 20 C to 40 C Humidity 30 to 80 relative humidity non condensing Water and fluid Intended for indoor use only Doesn t meet any salt spray or water resistance ingress requirements Don t pour or spray liquids directly onto your interactive whiteboard the projector or any of its sub components Dust Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas wi
48. eeeeeeeeeeerees 22 Replacing the remote control battery 0 00 00000 e eee eeeeeee 22 Using the remote control buttons 0000 00000 cece cece eee ee eeeeeeeees 23 Adjusting projector settings 2 222 220 0002 24 Focusing the image 0 c cece cece cece eee ee ee eee eee tebe nee e een eeneeeeneneeeeeeeeneees 32 Adjusting the image 2 2 2 c cece cece cece ccc cece ccc eeecceeceeeeeeeeeees 32 Projector connection diagram 0 00 22 c cece cece cece ec cee ee eee eee eeeeeeeeeeeeeeeeeees 33 Using your interactive whiteboard 0 000020 c cece cece cece ce cece raira iraani rraren 35 WSING INE ACP Sirccee eee eee soar E aecc eee tie eee set ee a a 35 Using the LCD touch screen 00 00000 c cece ccc cece cece ce eee cece eeeeeeeeeeeeeeeeees 36 Using Whiteboard mode 2 2 2 2 202 ee 36 Using Web mode 2 22 ee 36 Using VGA2 mode 3 nok ess oe coc csc eves teat caselcccadab scan dalidded si pdebsdsendaescdetedeucoaetas 36 Using PDF mode oc22 oc oe fcciskeae was oe bn Gude sate sass Saks Seen ee See s adedi 37 Using Presentation mode 2 222 222 eee e cece cece cece ceeteeeeeees 37 Using View Screens mode 2 222222 37 Using Composite mode 2 2 2 2 ieee 37 Using HDMI mode 0000000 o cece cece ccc cece cee cece raaraa raaraa aa ranana 37 Using Volume mode 2 22 22 222 37 Using Settings MOd6 22 22 0 s 06 jase a
49. em with appliance comes with software installed including the SMART Meeting Pro application The SMART Meeting Pro application 37 CHAPTER 4 Using your interactive whiteboard system enables you to work with various types of digital content from application files and documents to images and websites You can display files on your SMART product and write notes in digital ink during collaborative work sessions You can mark up PDF or presentation files write notes over web pages or simply make whiteboard notes and then capture and save your work for immediate distribution You can also integrate the SMART Meeting Pro application with Microsoft Exchange and Bridgit software enabling you to automate your conferencing and conduct effective meetings H NOTE You can access various modes of the SMART Meeting Pro application through the LCD touch screen on the ACP see Using the LCD touch screen on page 36 Getting started with the SMART Meeting Pro application The SMART Meeting Pro application starts automatically when you start your interactive whiteboard system If you re using a laptop as the primary computer the application starts after you connect a SMART GoWire cable see Using the SMART GoWire cable below See the Help for more detailed information on how to use SMART Meeting Pro application To access the SMART Meeting Pro application Help KA 1 Press the Whiteboard 22 button 2 Press Help from the menu and then select
50. en you enter a get input command while the projector is in Standby mode General source controls The following source controls apply to all input sources HDMI connector source controls are described in this section These controls are unavailable when the projector is in Standby mode You can specify custom color values for all inputs These commands inform you of the current source settings Command Response get displaymode displaymode current display mode setting get brightness brightness current brightness setting get contrast contrast current contrast setting get whitepeaking whitepeaking current whitepeaking setting get degamma degammaz current degamma setting get red red current red color setting get green green current green color setting get blue blue current blue color setting get cyan cyan current cyan color setting get magenta magenta current magenta color setting get yellow yellow current yellow color setting get videofreeze videofreeze current video freeze setting get cc cc current closed captioning language setting These commands control the appearance of your source These settings are unavailable when the projector is in Standby mode or when the source is disconnected See Value based command methods on page 80 for setting absolute and adjustment commands Command Command target range Response set displaymode target SMA
51. erheated Fan Failure or Color Wheel Failure message appears If the Projector Overheated Fan Failure or Color Wheel Failure message appears and the projector stops projecting an image one of the following issues is occurring e The projector is overheating internally because of blocked air vents or an internal temperature over 131 F 55 C e The temperature outside the projector is too high e One of the fans has failed e The projector has a color wheel issue I To resolve the Projector Overheated Fan Failure or Color Wheel Failure error 1 Put the projector into Standby mode and then wait 30 minutes for it to cool down If your room is hot lower the temperature if possible Ensure that nothing is blocking the projector s air intake and exhaust 2 3 4 Disconnect the power cable from the power outlet and then wait at least 60 seconds 5 Connect the power cable and then turn on the projector 6 Adjust the fan speed using the service menu 59 CHAPTER 7 Troubleshooting your interactive whiteboard system 7 If the previous steps don t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The Lamp Failure message appears If the Lamp Failure message appears one of the following issues is occurring The lamp is overheating likely due to blocked air vents The lamp has
52. ers to the ACP and a third computer is connected to the CAT5 XT the CAT5 XT will only work on the video inputs that don t have any USB ports mapped to them on the projector menu Resolving controller module issues If the controller module takes longer than 10 seconds to start up disconnect the interactive whiteboard s power cable wait 10 seconds and then reconnect it If the issue persists update the firmware as documented in the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 If the Ready light indicates that a firmware update is in progress but no update is actually taking place disconnect the interactive whiteboard s power cable wait a few seconds and then reconnect it 58 CHAPTER 7 Troubleshooting your interactive whiteboard system Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting SMART Support Performing initial troubleshooting on your projector will reduce the time of a support call Your projector stops responding If your projector stops responding perform the following procedure I To restart an unresponsive projector 1 Put the projector into Standby mode and then wait 30 minutes for it to cool down 2 Disconnect the power cable from the power outlet and then wait at least 60 seconds 3 Connect the power cable and then turn on the projector The Projector Ov
53. ervice menu Do not share the service menu access code with casual users of your interactive whiteboard system CHAPTER 7 Troubleshooting your interactive whiteboard system e Donot adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty Retrieving your password If you forget the projectors password you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector s web page see Password settings on page 75 I To retrieve your password from the service menu 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up Scroll to Password Get and then press Enter on the remote control The password appears on the screen Write down the password Scroll to Exit and then press Enter on the remote control to exit the projector service menu Resetting the projector At some point during troubleshooting you might need to reset all projector settings IMPORTANT This action is irreversible I To reset all projector settings 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to Factory Reset and then press Enter on the remote control 3 Scroll to Exit and then press Enter on the re
54. eseller CHAPTER 7 Troubleshooting your interactive whiteboard system Resolving image issues To resolve common image issues complete the following tasks e Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector see Video format compatibility on page 41 e Ensure the video source is properly connected to the projector e Press the Input Select button on the remote control or ACP to switch to the correct video source If these tasks don t resolve the issue refer to the following sections for additional troubleshooting information Loss of signal If a video source signal is not detected out of range of the projector s support video modes or the signal is being switched to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen I To resolve signal loss issues 1 Wait approximately 45 seconds for the image to synchronize Some video signals require a longer synchronization period 2 If the image doesn t synchronize check the cable connections to the projector and the ACP 3 Ensure that the image signal is compatible with the projector see Video format compatibility on page 41 4 If there are any extension cables switch boxes connection wall plates or other devices in the video connection from the computer to the projector temporarily remove them to ensure they are not ca
55. f set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value 0 to 100 hposition value set vposition value 5 to 5 vposition value set aspectratio target fill aspectratio target match 16 9 set projectionmode target front projectionmode target ceiling rear rear ceiling set startupscreen target smart startupscreen target usercapture preview 88 APPENDIX B Remotely managing your system through an RS 232 serial interface Command set language target Command target range Chinese Simplified Chinese Traditional Czech Danish Dutch English Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish Swedish Response language target set groupname description Enter a descriptor no more than 12 characters long groupname description set projectorname description Enter a descriptor no more than 12 characters long projectorname description set locationinfo description Enter a descriptor no more than 16 characters long locationinfo description set contactinfo description Enter a descriptor no more than 16 characters long contactinfo description set videomute target on off videomute target
56. g your system through a network interface Submenu setting DHCP IP Address Description Determines if the projector s IP address and other network settings are dynamically assigned by a DHCP server or manually set e Onallows the network s DHCP server to assign a dynamic IP address to the projector e Off allows you to manually set the projector s IP address and other network settings Displays or allows you to set the projector s IP address in values between 0 0 0 0 and 255 255 255 255 Subnet Mask Displays or allows you to set the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays or allows you to set the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays or allows you to set the projector s IP address for your network s primary domain name server in values between 0 0 0 0 and 255 255 255 255 Group Name Projector Name Displays or allows you to set the projector s workgroup name maximum 12 characters Displays or allows you to set the projector s name maximum 12 characters Location Displays or allows you to set the projector s location maximum 16 characters Contact Displays or allows you to set the contact name or number for projector support maximum 16 characters SNMP Enable Turns the Simple Network Management Protocol SNMP agent on or off Read Only Community
57. ge vi emissions vi environmental requirements vi eraser 5 European Union regulations 93 F fans 59 73 firmware updating 19 flickering 62 focus 32 G GoWire cable See SMART GoWire cable INDEX H HD signal compatibility 42 HDMI connections 34 83 head space clearance 10 height 10 humidity vi image focusing 32 resolving issues with 61 input selection 73 82 installation choosing a height 10 choosing a location 9 interactive whiteboard about 2 indicators and controls of 57 maintaining 45 replacing an older model 10 using 35 IP address 74 86 L lamp module cleaning 45 replacing 47 resolving issues with 60 languages 71 laptop computers connecting 44 troubleshooting issues with 63 letterboxing 41 42 light sources 9 lithium ion batteries 93 location 9 74 Low Power mode 35 96 M MAC address 86 MAC support 41 mounting template 10 mute control 24 86 N native video formats 41 network communication 34 65 73 86 O options 7 orientation 17 original packaging 67 packaging 94 passwords 14 66 75 pen tray about 3 locking to the interactive whiteboard 11 pens 5 peripheral sources 43 pillarboxing 41 42 power 34 36 70 79 81 projector about 3 adjusting settings for 24 cleaning 45 connection diagram for 33 displaying the name of 74 focusing the image of 32 installing 9 lights and status of 54 locating the serial number on 54 remotely managing 69 77 replacing the lamp
58. gnal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom H position RGB input Adjusts the zoom to the center of the image in or out from 0 to 30 Moves the horizontal position of the source video left or right from 0 to 100 relative to the projected image Hi NOTE This is useful in situations where the source video is cut off V position RGB input Moves the vertical position of the source video up or down from 5 to 5 relative to the projected image H NOTE This is useful in situations where the source video is cut off Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 e Fill Screen produces an image that fills the entire screen by stretching and scaling e Match Input matches the projector s aspect ratio to the input s aspect ratio As a result black bands might appear along the top and bottom edges of the screen horizontally letterbox format or along the left and right edges of the screen vertically pillarbox format e 16 9 changes the output to 16 9 by letterboxing the image which is recommended for use with HDTV and DVDs enhanced for wide screen television H NOTE See Video format compatibility on page 41 for appearance descriptions in each mode 72 APPENDIX A Remotely managing your system through a network interface Submenu setting Startup Screen High Speed Fan Description Sets the type of sta
59. have integrated speakers but you can connect an audio system to the audio output connector in the projector s connection panel If no sound is coming from your audio system perform the following procedure H NOTE You might need to configure your computer to pass audio through HDMI if it isn t configured automatically I To resolve audio issues 1 Ensure that the speakers or audio system s cables are properly connected to the audio output plug on the projector s connection panel 2 Press the Mute button on the projector s remote control and if Audio Mute is on turn it off 3 Use the LCD touch screen volume control or use the projector s remote control to ensure that the volume isn t at the lowest setting 4 Ensure that your speaker or audio system is on and that the volume is turned up 5 Check that your source input such as your computer or video device isn t malfunctioning Ensure that its audio output is on and that the volume isn t set to the lowest position H NoTE You must display the source input s video to play its audio through the connected speakers or audio system 6 Ifthe previous steps don t resolve the issue contact your authorized SMART reseller 64 CHA PTER 7 Troubleshooting your interactive whiteboard system Resolving network communication issues If you don t have network access perform the following procedure to troubleshoot your system I To resolve network communicati
60. he SMART Board 885ixe SMP interactive whiteboard system installation guide smarttech com kb 157628 32 While adjusting the projected image size shape and location use the projector s default background so that you can see the full projected image clearly Don t use other images which might be cropped or scaled by the projector and result in a misleading projected image size shape and location Use the mechanical adjustments described in the installation document to make all physical image adjustments Don t use the projector s on screen menu options during the projector alignment process Make sure that the screws supporting the adjustment module are tightened so the projector doesn t move on the wall mounting bracket s track Also make sure that the image adjustment restrictors Screws and collars are loosened when adjusting the image or image adjustment will be difficult or impossible Use only the color coded control knobs on the top of the projectors adjustment module and always unlock the locking ring to adjust the projector s image CHAPTER 4 Using your interactive whiteboard system e Don t touch the projector lens or mirror This can disturb the focus or quality of image that your projector displays e When adjusting keystone tilt ensure that the top and bottom edges of the image are horizontal before you position the left and right edges of the image relative to your interactive whiteboard e Tofine
61. he projector image For information on focusing and adjusting the projector image see Focusing the image on page 32 and Adjusting the image on page 32 46 CHAPTER 6 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module Removing and replacing the projector lamp module Eventually the lamp module will dim and a message will appear reminding you to replace the lamp Make sure you have a replacement projector lamp before proceeding with the following instructions ZY WARNING e See smarttech com compliance for the projectors MSDS documents e Replace the lamp when the projector displays its lamp life warning message If you continue to use the projector after this message appears the lamp can shatter or burst scattering glass throughout the projector e lf the lamp shatters or bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp debris o Thoroughly clean the area around the projector and discard any edible items placed in that area because they could be contaminated o Call your authorized SMART reseller for instructions Do not attempt to replace the lamp e Replacing the lamp in a wall mounted projector can result in a fall or injury Use caution when climbing a ladder an
62. he selected video The default is VGA 2 source VGA 1 VGA 2 HDMI or When the user switches to the video Disabled by associating the video source you select in this setting the source with the laptop USB receptacle interactive whiteboard recognizes USB2 on the ACP touch from the device connected to the laptop USB receptacle on the ACP Selecting Disabled disables the laptop USB receptacle on the ACP This setting was introduced in DDP firmware version 1 0 0 4 ad amp Network menu Network and VGA Activates the projectors VGA Out and Out RJ45 connector and network features Status Displays the current network status The default is off Connected Disconnected or Off DHCP Displays the status of the network s The default is on Dynamic Host Configuration Protocol On enables a DHCP server on the DHCP as On or Off network to automatically assign an IP address to the projector Off enables an administrator to assign an IP address manually Password E mails the network passwordtothe See Web page management on page Reminder predefined e mail recipient 69 to set up a destination e mail address IP Address Displays the projector s current IP To change the projector s IP address address in values between 0 0 0 0 and use the RS 232 connector see 255 255 255 255 Network controls on page 86 or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotel
63. ht Check your local building codes to ensure that your wall can support this weight and use appropriate mounting hardware for your wall type e f you are installing the interactive whiteboard system on drywall use all the included toggle bolts If one of the bracket holes aligns with a wall stud use appropriate hardware in that hole instead of a toggle bolt If you re replacing a SMART Board 500 or 600 series interactive whiteboard with the SMART Board 800 series interactive whiteboard on drywall you must remove the wall mount bracket and mounting hardware and then install all the mounting hardware and brackets supplied with your SMART Board 800 series interactive whiteboard instead To help ensure that your interactive whiteboard is mounted correctly make sure the colors of the wall mount hanger on the back of the interactive whiteboard and the wall mount bracket are the same Choosing a height SMART includes a mounting template with each interactive whiteboard system If you lose this template contact your authorized SMART reseller Using this template ensures that you can do the following e Mount the projector at a safe height for head space clearance while maintaining enough space for airflow and installation access above the unit e Position the projector at the correct height above your interactive whiteboard to align the projected image with the touch screen Dimensions on the template recommend a distance from the floor
64. iad aiken s eceleee Veer oeekes 54 Determining you interactive whiteboard system s status _ 2222 00 22222222 56 Resolving interactive whiteboard issues 2 2 2 e cece ee eeeeeeeceeeeeeees 57 Resolving projector iSSUGS 2 2222 o cece cee cece cece ce aaora rarena ranana 59 Resolving ACP issues 02 22 e cece cece cece cece cece cece cece ceceeeeeceeeeeeeee 65 Accessing the service menu 2 2 0 e cece cece cece eee ccc eeeeeeeeeeees 65 Transporting your interactive whiteboard system 2 20 22 cece cece cece ee eeeeeeeeeeees 67 Appendix A Remotely managing your system through a network interface _ 69 Web page management 22 00 cece cece cece cece cece cece eeeeeeeceeeeeeeeeeeesseeeeeeeeess 69 Simple Network Management Protocol SNMP 0 0 0 00 cece cece cece cece cece ee eee eens 76 Appendix B Remotely managing your system through an RS 232 serial interface 77 Connecting your room control system to the ACP aa aaaaaaaaaaa0a000 0000000000000000 c cece eee 77 Projector programming commands 0 0000 e cece cece cece cece eeeeeeeeeeeeeeeeeeeees 79 Appendix C Remote control code definitions 20 0 0 cece ec cece eee eeeeeeeee 91 Appendix D Hardware environmental compliance 000 22ce cece e eee eeeee 93 Waste Electrical and Electronic Equipment regulations WEEE directive 22 2222 93
65. ings These commands are available even when the projector is in Standby mode Command Response get lamphrs lamphrs current lamp hours of operation get syshrs syshrs current projector hours of operation get fwverddp fwverddp current projector firmware version get fwvernet fwvemet current network firmware version get fwvermpu fwvermpu current processor firmware version get fwverecp fwverecp current ECP firmware version get vgaoutnetenable get signaldetected vgaoutnetenable current signaldetected true or false 87 APPENDIX B Remotely managing your system through an RS 232 serial interface Command get usb1source Response usb1source Video source associated with the USB 1 connector on the ACP get usb2source usb2source Video source associated with the USB 2 connector on the ACP g Tip The get usb1source and get usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later These commands control the current system settings These commands are unavailable when the projector is in Standby mode See Value based command methods on page 80 for setting absolute and adjustment commands Command Command target range Response set autosignal target on autosignal target off set lampreminder target on lampreminder target off set highbrightness target on highbrightness target of
66. ion settings with the following values Setting Value Data Rate 19 2 kbps Data Bits 8 Parity None Stop Bits 1 Flow Control None H NoTES Asynchronous mode is disabled by default in the projector All commands should be in ASCII format Terminate all commands with a carriage return All responses from the projector are terminated with a command prompt Wait until you receive the command prompt indicating that the system is ready for another command before you proceed The room control feature of the projector is always on I To configure your computer s serial interface 1 78 Turn on your computer and then start your serial communications program or terminal emulation program Connect your computer to the serial connection cable you previously connected to the ACP Configure your serial interface settings using the values from the table in the previous section and then press ENTER An invalid cmd for help message appears and the gt character appears as a command prompt on the following line H NoTE If no message or an error message appears your serial interface configuration isn t correct Repeat step 3 APPENDIX B Remotely managing your system through an RS 232 serial interface 4 Type commands to configure your settings H NOTES o To see alist of commands available in the current operating mode type and then press ENTER o If you re using a terminal emulation pr
67. ith two SBA L speakers and mounting brackets Your audio system also includes a switching power supply and the cabling required to connect your audio system to your interactive whiteboard and projector Before you connect the audio system to the projector you must install the speaker brackets speakers and speaker cable clips Mount the speakers directly to your interactive whiteboard Connect the speakers to the projector connection panel using the dual channel left and right RCA plug to 3 5 mm phone connector cable included with the speakers To learn how to install your audio system see the SBA L Projection Audio System installation guide smarttech com kb 142552 Routing the cables When connecting cables from the SMART UX60 projector to your interactive whiteboard make sure that all cables pass between the two interactive whiteboard wall mounting brackets Make sure the cables don t rest on the wall mounting brackets ah nbd Using SMART software Your SMART Board 800ixe SMP interactive whiteboard system with appliance comes with software installed including SMART Product Drivers and the SMART Meeting Pro application You can download other SMART software from smarttech com software to your laptop These pages list the minimum hardware requirements for each software version and have upgrades to your laptop software to ensure compatibility Cha
68. jector image _ 2 222222 Replacing the projector lamp 2 222222 22 Removing and replacing the projector lamp module 2 22 22 e cece cece cece eee Resetting the lamp MOUS 4 2222 01 eave dene scbtybis cede vegenchedeeetvehebesseceudsnceceetebes This chapter includes methods for properly cleaning and preventing damage to your SMART Board 800ixe SMP interactive whiteboard system with appliance Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Cleaning the projector IN WARNING Cleaning a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from its wall mounting bracket to clean it I CAUTION e Never touch the mirror with your hands or a brush and do not scrub the surface of the mirror with the supplied cleaning cloth Instead use the supplied cleaning cloth to clean the mirror with a light touch and do not put any cleaning solvents on the cloth or the mirror 45 CHAPTER 6 Maintaining your interactive whiteboard system e Before you clean the projector press the Power button twice on the ACP or remote control to put the system in Standby mode and then allow the lamp to cool for at least 30 minutes e Donot spray cleaners solvents or compressed air directly on the projector Do
69. kes 6s dideu ensaia aiee ESSENER EEA E ETNA E 37 Using Information mode 0 0 0 cece ccc ccc eee eee eee e eee e eee e ee eeeeeeeeeeeeeeees 37 Using the SMART Meeting Pro application 00002 e cece cee eeeeeeeeeeees 37 About the SMART Meeting Pro application 200 0 22 e eee e cece eeeeeeeeeeees 37 Getting started with the SMART Meeting Pro application 00 00000 cece cece e eee eee 38 Using the SMART GoWire cable 0000020 o coco cece cece doadora aaora indana nannan 38 This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devices 21 CHAPTER 4 Using your interactive whiteboard system Using your projector This section explains how to use your projector and its included remote control Using your remote control The projector remote control enables you to access on screen projector menus and change projector settings Replacing the remote control battery Follow this procedure to replace the remote control battery IN WARNING e Reduce the risk associated with a leaking battery in the projector s remote control by following these practices o Use only the specified type of coin cell battery o Orient the battery s positive and negative terminals ac
70. llows the format domainName username Y ou can map only one network at a time 7 Press Save I To deploy remote firmware updates 1 Goto smarttech com downloads scroll to Interactive product systems with appliance and then download the latest appliance firmware file 2 Copy the appliance firmware file to the folder you created in step 1 of the above instruction Monitoring remote firmware updates through the WMI Once you deploy a remote firmware update you can monitor the progress of the update through the WMI You will need the following information Setting Value User name applwmi Password Your appliance administrator password this is the same password you use to log in to the configuration settings menu WMI namespace root SMAR TAppliance path FirmwareU pdateStatus Host name The host name given to the appliance during installation setup or later in the configuration settings menu see Configuration password and options on page 14 or Configuration settings menu on page 15 I To monitor the progress of remote updates 1 Open a command window wmic exe node Hostname user applwmi namespace root SMARTAppliance path FirmwareUpdateStatus 20 Chapter 4 Using your interactive whiteboard system Using your projector x02 2 2 22 o enon cee seek sheds donne ee ve eens sed AREN EENT tk ecees dese desedecs eco 22 Using your remote Control 000000 o cece cece cece cece eee ee eee eee eeee
71. lly update appliance firmware 1 Goto smarttech com downloads scroll to Interactive product systems with appliance and then download the latest appliance firmware file to a USB drive 2 Connect the USB drive to the appliance 3 Access the configuration settings menu see Configuration settings menu on page 15 and then press the Administration tab 4 Select Update and then follow the on screen instructions to update the appliance firmware Updating appliance firmware remotely You can configure the appliance to receive remote firmware updates through your Windows network You can also monitor the progress of the updates through the Windows Management Instrumentation WMI Configuring and deploying remote firmware updates You can configure your appliance to look for updates at a specific path and then deploy updates from that location I To configure remote firmware updates 1 Create a folder on a network share to save appliance firmware update files 2 Access the configuration settings menu see Configuration settings menu on page 15 and then press the Administration tab 3 Select Enable remote update 4 Select the frequency and time of day to check for updates from the drop down menus 5 Type the UNC path to the folder created in step 1 above CHAPTER 3 Starting your interactive whiteboard system 6 Type your user name and password in the appropriate boxes H NoTE Your network user name is required and fo
72. mats see Video format compatibility on page 41 Refer to your computer s manual for more information Configure the display mode of your computer s graphics card to make it compatible with the projector Refer to your computer s manual for more information CHAPTER 7 Troubleshooting your interactive whiteboard system 4 Optionally reset the projector as described in Resetting the projector on page 66 to adjust the frequency and tracking to their original values IMPORTANT This action resets all values to their defaults Frozen image If your projector has a frozen image perform the following procedure I To resolve a frozen image 1 Ensure that the Hide Display feature is off Press the Hide button on the projector s remote control to hide or show the display Ensure that your source device such as your DVD player or computer isn t malfunctioning Disconnect the power cable from the power outlet and then wait at least 60 seconds 2 3 4 Put the projector into Standby mode and then wait 30 minutes for it to cool down 5 6 Connect the power cable and then turn on the projector 7 If the previous steps don t resolve the issue contact your authorized SMART reseller The image from your connected laptop computer isn t projected Laptop computer settings can interfere with projector operations Some laptop computers deactivate their screens when you connect a secondary display device Refer to your computer
73. mote control The remote control enables you to control the system and set up your projector Use the lt remote control to access menu options system information and input selection options OS Pens There are two pens included with your interactive whiteboard Pick Ss up a pen and press one of the four color buttons on the pen tray q is l black red green or blue to select the color of digital ink you write on t lt the interactive whiteboard IMPORTANT Do not substitute the pens with other items such as dry erase markers if Touch Recognition is enabled Touch Recognition enables you to pick up a pen tray pen and then write select or erase without replacing the pen Eraser The eraser resembles a rectangular chalkboard eraser You can use a substitute object as long as it has a similar shape reflects infrared light and doesn t scratch or mark the interactive whiteboard surface SMART GoWire auto launch cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on computers where the software is not installed CHAPTER 1 About your interactive whiteboard system IMPORTANT The SMART Meeting Pro software on the cable is compatible with only Windows operating systems Ensure that Autoplay is enabled on your computer before you connect the cable See the SMART Support website smarttech com support for additional information If you ar
74. mote control to exit the projector service menu 66 CHAPTER 7 Troubleshooting your interactive whiteboard system Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard system When required repack it with all of the original packaging This packaging was designed to provide optimal shock and vibration protection If you no longer have your original packaging purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately protect your unit Make sure that the projector lens and mirror are protected against any physical contact or pressure which may damage the projector s optics Ship your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it 67 Appendix A Remotely managing your system through a network interface Web page management 2 2 2 2 oe eee 69 Accessing web page management 2 2222 69 HOME senesced eet re eee te oe eee eee eaten ne ee 70 Control panel serere c ccc e cece cece eee e cece e ria a aE 70 USB Control settings 0000000 c ccc ccc ccc ccc eee cece cece ee eeeeeeeeeeeeeeereees 73 Network SettingS 22 00 0000 ccc cc cece eee eee eee e eee e ence eee ee eee eeeeeeececeeececcuececuceeeaneess 73 E mail alerts 2200 00 0 00000
75. nce DC out 6 7 2 5mm male barrel connector to power supply DC in 15 pin connector connects to ACP harness cable Using the LCD touch screen The LCD touch screen on the ACP gives you control of some of the basic operations of your interactive whiteboard system Its different modes provides you with power mode controls volume controls switches for inputs and applications projector control and LCD settings It also provides system and status information Using Whiteboard mode 2 In Whiteboard mode you can make digital notes in the drawing area and then distribute those notes to meeting participants You can also use Whiteboard mode to create new presentations or to open existing ones It s easy to add pages and navigate from page to page Using Web mode In Web mode you can start the web browser to view websites and web based applications You can write over those websites and applications and then capture the marked up screen image to your Whiteboard presentation Using VGA2 mode In VGA2 mode you can follow the instructions to connect your laptop to the interactive whiteboard system 36 CHAPTER 4 Using your interactive whiteboard system Using PDF mode T In PDF mode you can open and view PDF files write over these files and then capture the marked up screen image to your Whiteboard presentation Using Presentation mode O In Presentation mode you can open and view presentation files write over
76. o S video and saturation from 0 to 100 Composite video inputs only Sharpness Adjusts the projected image s This setting applies to S video and sharpness from 0 to 31 Composite video inputs only Tint Adjusts the image color balance of red This setting applies to S video and and green from 0 to 100 Composite video inputs only White Peaking Adjusts the image color brightness A value closer to 0 creates a natural from 0 to 10 while providing more image and a value closer to 10 vibrant white shades enhances brightness Degamma Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Each color has a default value of 100 Magenta and Yellow colors on the Adjustments to the color settings projector from 0 to 100 to provide register under the User mode custom color and luminance output 25 CHAPTER 4 Using your interactive whiteboard system Setting Q Audio menu Use Notes Volume Adjusts the projector s volume amplification from 20 to 20 The default is 0 Mute Mutes the projector s audio output The default is off If you mute the projectors audio output and then increase or decrease the volume the volume is restored automatically You can prevent this from happening by disabling the volume control Disable Volume Control Disables the projector s volume control and the LCD volume control on the ACP Closed Captioning Turns clos
77. of 47 INDEX routing cables from 12 troubleshooting 59 using your remote control with 22 video format compatibility for 41 Q quad VGA support 41 RCA connector pod 6 RCA jacks 34 refresh rates 41 remote control about 5 code definitions for 91 installing the battery 22 using the buttons 23 RJ45 connector 34 RoHS directive 93 room control 69 77 RS 232 serial interface 77 S S video connections 34 43 SD signal compatibility 42 serial interface See RS 232 serial interface serial number 54 signal loss 61 SMART Board interactive whiteboard See interactive whiteboard SMART GoWire cable 5 38 SMART Meeting Pro application about 37 getting started with 38 SMART Meeting Pro software on SMART GoWire cable 5 38 SMART UX60 projector See projector SMTP 75 SNMP 76 sound See audio 97 startup screen 73 subnet mask 74 86 SVGA support 41 SXGA support 41 T temperatures operating and storage vi transportation 67 trap destination address 74 troubleshooting 53 U USB drives 36 USB receptacles 34 36 73 UX60 projector See projector UXGA support 41 V VGA connections 34 82 84 VGA support 41 video connections for 34 format compatibility for 41 volume control 36 86 W warnings iii water and fluid resistance vi web page management 69 WEEE directive 93 whiteboard See interactive whiteboard XGA support 41 Z zoom 72 SMART Technologies smarttech com support smarttech com contactsu
78. ogram turn on your program s local echo setting to see characters as you type them Projector programming commands This section documents the projector programming commands Projector power state controls Your projector responds to commands only at certain power states and times There are four projector power states e Off Standby mode e Powering startup e On operating e Cooling Command inventory Your projector responds to the commands in the tables on the following pages To see a list of valid commands in the projector s current power state type and press ENTER IMPORTANT When entering commands ensure there is a 10 millisecond delay between characters for reliable operation H NoTES e Send a command only after the projector sends a command prompt e Commands aren t case sensitive Type commands exactly as they appear in the left column of the tables with the proper value or setting in the center column e Check your entries carefully before entering your commands e Press ENTER after typing each command 79 APPENDIX B Remotely managing your system through an RS 232 serial interface e After the projector executes a command it generates a response e To prevent buffer overrun don t send another command until you receive the next command prompt Value based command methods Absolute values and adjustment values You can use the command s target range to set an absolute value for a command or
79. oments Pick up apen tray pen Use the tip of a pen tray pen to press the red targets as they appear Press the tip of the pen to the center of each red target as it appears until the target turns green and then lift the pen The target moves to the next calibration point H NoTE During the calibration process you can re calibrate a target by pressing the Keyboard or Right click button on the pen tray Repeat Step 3 until you pressed all the targets H NoTE You can calibrate your interactive whiteboard at any time Orienting your interactive whiteboard The orientation process ensures that the calibration coordinates are accurately associated with the relative location of your projected image on the interactive surface Orient your interactive whiteboard if your projector or interactive whiteboard has moved since you last used it or whenever the mouse pointer isn t properly aligned with your finger or a pen tray pen when you touch the interactive whiteboard s surface CHAPTER 3 Starting your interactive whiteboard system I To orient your interactive whiteboard 1 Press the Orientation button on the pen tray H NoTE If you have the configuration settings menu open see Configuration settings menu on page 15 you can orient your interactive whiteboard through the Tools tab and then press Orient The orientation screen opens 2 Pick up a pen from the pen tray 3 Firmly touch the center of the target in the up
80. on issues 1 2 Ensure that your network cable is properly connected to the RJ45 connection on the projector s connection panel Ensure that the LAN warning light on the projector is green To activate the projectors network features use the vgaoutnetenable on RS 232 command see Projector programming commands on page 79 or enable the Network and VGA Out setting see Adjusting projector settings on page 24 The network features on the projector don t work until you complete one of these tasks Press the Menu button and then select the Network Settings menu to check the IP address See Adjusting projector settings on page 24 for a description of the IP address field Enter this IP address into your browser or SNMP agent If you still don t have network access contact your network administrator If your administrator is unable to resolve the issue contact your authorized SMART reseller Resolving ACP issues If the ACP isn t receiving power complete the following tasks Confirm that the ACP cable hamess s 11 pin connector is properly connected to the ACP Confirm that the ACP cable harness s 7 pin min DIN connector is properly connected to the ACP connector on the projector Confirm that the appliance power supply is connected into the AC IN port at the back of the ACP Accessing the service menu 65 CAUTION e To prevent tampering or unintentional changes only system administrators should access the s
81. other devices H NOTE Your projector is HD Ready Its native resolution supports a pixel perfect display of 720p source content However because the projector compresses 1080i source content to fit its native resolution it doesn t support a pixel perfect display of 1080i source content Video system signal compatibility The following tables list the projector s video system signal compatibility particularly for signals delivered over S Video and Composite video connectors which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 24 Video mode Aspect ratio Horizontal Vertical Color signal frequency kHz frequency Hz MHz NTSC 4 3 15 73 59 94 3 58 PAL 4 3 15 63 50 4 43 SECAM 4 3 15 63 50 4 25 and 4 41 PAL M 4 3 15 73 59 94 3 58 PAL N 4 3 15 63 50 3 58 PAL 60 4 3 15 73 59 94 4 43 NTSC 4 43 4 3 15 73 59 94 4 43 Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to temporarily connect to your interactive whiteboard system H NOTES e Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without presenting a trip hazard e Do not disconnect cables from the ACP to connect peripheral devices because you could disconnect controls for your interactive whiteboard e Don t connect SBA L projec
82. oubleshooting information for your interactive whiteboard system For issues not covered in this chapter consult the SMART Support website smarttech com support or contact your authorized SMART reseller smarttech com where Before you start Before you troubleshoot your interactive whiteboard system or contact your authorized SMART reseller or SMART Support for assistance you need to do the following e Locate your interactive whiteboard system s status lights e Locate your interactive whiteboard system s serial numbers Locating status lights You interactive whiteboard system consists of several components which have their own status lights e Your interactive whiteboard s Ready light is located on the pen tray e Your projector s Power W and Service lights are located on the bottom of the projector Locating serial numbers The SMART Board 800 series interactive whiteboard serial number is located on the lower right edge of your interactive whiteboard s frame For more information see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 54 CHAPTER 7 Troubleshooting your interactive whiteboard system The SMART UX60 projector serial number is located on the top of the projector Tip You can also access the projector s serial number through the on screen menu For more information see Adjusting projector settings on page 24 The ACP has its own serial number
83. ource controls 2 0000222 e eee e cee cece cece cece cece cece cece eeeeeeeeeeeeeees 84 Additional Composite video source controls 0 0 00022222 e cece cece cece e cece cece cece eeeeees 85 Audio controls 2 2 2 0 00020 e cece cece cece ee eeeeeeeeeeccessceececeeeeees 85 Network controls 2 2 02 2222 c cece cece cece cc cc ccc ee cece cece cece cece cece ceceeeeeeeeeeeeeeeees 86 System controls 2 2 2 000 02 o cece ce eee eee cece cece ee eeeeeeeeeeeeeeeeeeesseeeeees 87 This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 800ixe SMP interactive whiteboard system with appliance settings through an RS 232 serial interface Connecting your room control system to the ACP By connecting a computer or room control system to the DB9 connector on the ACP harness cable you can select video inputs start up or shut down your interactive whiteboard system and request information such as projector lamp use current settings and network addresses 77 APP Remo ENDIX B tely managing your system through an RS 232 serial interface Serial interface settings The serial interface of the projector acts as a Data Communications Equipment DCE device and its settings can t be configured You must configure your computer s serial communication program such as Microsoft HyperTerminal or your room control system s serial communicat
84. ours unless you have just replaced the lamp module Resetting the lamp hours on an old lamp can damage your projector as a result of lamp failure 3 Scroll down to the Exit field and press Enter to exit the projector service menu 51 Chapter 7 Troubleshooting your interactive whiteboard system Before you SLAM ccs apie eh Se Sei eee oe en PEIRE INIRE EEEk ENAERE RETENER T PAREEN EENIA EN IR 54 Locating status lights iseicisrrerictitetetaretio ciei dereira ee eee cece PEES Ani ERE ianei deni 54 Locating senal pUmDErS 222 1 he eset ee Sok r ERa EAEn drat aed 54 Determining you interactive whiteboard system s status 22 0000 0 0000 2 eee c eee eee ee eee 56 Resolving interactive whiteboard isSueS _ 22 22 e cece eee c cece eee ceeceeeeeeeeees 57 Resolving operation issues 22 2 2 cece ccc eee eee een e eee eee e ence eee e een neeeeeeeennaeeees 57 Resolving connection issues _ 22 2222 0 22 58 Resolving controller module issues 22 2 2 2222 58 Resolving projector issues __ 2 2 22 2 022 59 Resolving projector errors 0 2 eee 59 Your projector stops responding cece cee cece cece cece cece eeeeeeeeeeeeees 59 The Projector Overheated Fan Failure or Color Wheel Failure message appears 59 The Lamp Failure message appears 2222222 eee eee eee cece cece cece cece cece eeeeees 60 The projector Power and Service lights are off 0
85. per left corner of the screen and then lift the pen When you remove the pen the target moves to the next orientation point Tips o Try not to flick the pen when you lift it from the interactive surface o Ensure that you lift the pen from the screen at a 90 angle o A fine point tool such as a pen tray pen provides the best precision when touching the targets during orientation The more precisely you touch the targets the more accurately your finger or pen tray pen appears on the interactive screen 4 Repeat step 3 until the orientation process is complete The orientation screen closes H NoTE You can orient your interactive whiteboard at any time Calibrating the LCD screen on the ACP The first time you connect your SMART Board interactive whiteboard you must calibrate the LCD screen on the ACP This process ensures that the ACP can accurately track your finger on the LCD screen I To calibrate the LCD screen on the ACP 1 Access the configuration settings menu see Configuration settings menu on page 15 and then press Appliance Control Panel 2 Press Calibrate CHAPTER 3 Starting your interactive whiteboard system The Calibration window opens This can take a few moments 3 Follow the instructions on the LCD screen Updating appliance firmware You can manually update appliance firmware You can also update appliance firmware remotely see Updating appliance firmware remotely below I To manua
86. ports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment regulations WEEE directive Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union When you dispose of any electrical or electronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached the end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances ROHS directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS directive 2002 95 EC Consequently this product also complies with other regulations that have arisen in various geographical areas and that reference the European Union s RoHS directive Batteries Batteries are regulated in many countries Check with your reseller to find out how to recycle used batteries There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion battery When returning a SMART Technologies 93 APPENDIX D Hardware environmental compliance product which con
87. pport
88. pter 3 Starting your interactive whiteboard system Configuration password and options 2222 22 c ccc ccc cece eee eeeeeeeeeeees 14 Configuration settings Menu 2 2 eee cece cece cece cece eee cece cece eee ceeeeeeeeeeeeeees 15 Configuration settings menu options 2 22222 c cece arannana 15 Calibrating your interactive whiteboard 22 22 2022 c cece cece ecceeececeeeeeeeee 17 Orienting your interactive whiteboard 2 2 2 2 eee eee cece cece eee e ce ececcecececcceeeeeees 17 Calibrating the LCD screen on the ACP o o oo e cece cece e cece cece eee cca ceeceeeeeeeeees 18 Updating appliance firmware 2 2 2 2 eee cece cece cece cece cece aaraa airar ranna 19 Updating appliance firmware remotely 0 0 00000 ccc cece eee eeeeeeeeeeeeeeeees 19 Configuring and deploying remote firmware updates _ 22 2 2222 e eee eee e eee 19 Monitoring remote firmware updates through the WMI 22 222 2 eee e eee eee eee 20 This chapter provides information on the tasks you must perform the first time you use your interactive whiteboard system It explains how to use the Configuration settings menu to access and change settings for your interactive whiteboard system components the web browser and SMART Meeting Pro application It also provides information on calibrating and orienting your interactive whiteboard IMPORTANT Review and configure the settings for your interactive whiteboa
89. r s most recently If there is no current video input source signal this setting displays the last known source signal image resolution and refresh rate Firmware Version Displays the projector s digital display processor DDP firmware version in x X X X format MPU Version Displays the projector microprocessor unit MPU firmware version in x x x x format Network Version Displays the projector s network communications processor firmware version in x x x x format If you haven t enabled the Network and VGA Out setting this setting is unable to display the projector s network communications processor firmware version and displays 0 0 0 0 instead Model Number Displays the projector s model number Serial Number Displays the projector s serial number 31 CHAPTER 4 Using your interactive whiteboard system Focusing the image Use the focus dial located on the bottom of the SMART UX60 projector to focus the projected image To focus and adjust the image Turn the focus dial clockwise or counterclockwise until the image is in focus Focus dial Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 880ix interactive whiteboard system installation guide smarttech com kb 149616 Refer to these notes when adjusting the projected image as described in the included SMART Board interactive whiteboard see t
90. rd system after you install it and before you use the interactive whiteboard system for the first time CHAPTER 3 Starting your interactive whiteboard system Configuration password and options When the interactive whiteboard system is started for the first time the administrator or installer is asked to set a password to access the configuration settings menu Optionally a host name and other options for the appliance can be configured at the same time H NOTES This password is required to access the system configuration settings menu You need to set a host name if you want to configure remote appliance firmware updates see Updating appliance firmware remotely on page 19 If you want to change your configuration password and options later you can do so in the configuration settings menu see Configuration settings menu on the next page I To set the password and setup options Type a password in the Password box H NoTE The password must be at least one character long and can include symbols You can also change the password in the system configuration settings menu see Configuration settings menu on the next page Type the password again in the Confirm password box Press Next The Setup Options window appears Follow the on screen instructions to select setup options for the appliance H NoTE If you forget your password contact SMART Support Ssmarttech com contactsupport They will provide you with a
91. reached the end of its life The projector has an internal problem I To resolve the Lamp Failure error 1 2 Restart the projector see Your projector stops responding on the previous page Check the remaining lamp hours using the on screen menu see Adjusting projector settings on page 24 If the lamp has more than 2000 hours of use it s near the end of its lifespan Replace your lamp as described in Removing and replacing the projector lamp module on page 47 If replacing the lamp module doesn t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The projector Power and Service lights are off If the projector Power and Service lights are both off one of the following issues is occurring There was a power outage or a power surge A circuit breaker or a safety switch was tripped The projector isn t connected to the power source The projector has an internal problem I To resolve the unlit projector Power and Service lights issue 1 2 3 4 5 60 Check the power source and then make sure that all cables are connected Confirm that the projector is connected to an active power outlet Make sure the pins on the connectors aren t broken or bent Connect the power cable and then turn on the projector If the previous steps don t resolve the issue disconnect the power cable and then contact your authorized SMART r
92. remote control to put the projector into Standby mode Wait at least 30 minutes for the projector to cool down Disconnect the power cable from the wall outlet CHAPTER 6 Maintaining your interactive whiteboard system 4 Pull the lamp cover forward and remove it from the projector Put the lamp cover in a safe place O Tip If the cover is difficult to remove insert a flat screwdriver or small coin into the slot on the bottom of the lamp cover to gently pry the cover open 5 Loosen the two captive screws from the bottom of the lamp module using a Phillips screwdriver H NoTE Don t try to remove these screws Captive screws can t be removed but they must be loose 6 Use the handle on the bottom of the lamp module to slide out the lamp and remove it from the projector 49 CHAPTER 6 Maintaining your interactive whiteboard system I To put the new lamp module into the projector 1 2 D a FF Q Remove the new lamp module from its packaging Carefully place the lamp module into the projector using the handle on the top of the module Hold the lamp module vertically and guide it into its slot Gently press the power end of the lamp module against the projector to ensure the power plug makes contact with the projector s power receptacle Power plug Secure the captive screws using the Phillips screwdriver Carefully slide the lamp cover back onto the projector Connect the power cable to the
93. rip of a contrasting color Handle cables carefully and avoid excessive bending P CAUTION Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector Avoid setting up and using the SMART product in an area with excessive levels of dust humidity and smoke Do not place your SMART product in direct sunlight or near any appliance that generates a strong magnetic field If you need to lean the interactive whiteboard against a wall before you mount it make sure it remains in an upright position resting on the pen tray brackets which can sustain the weight of the interactive whiteboard D Do not rest the interactive whiteboard on its side or on the top of the frame IMPORTANT INFORMATION e You must connect the USB cable that came with your SMART Board interactive whiteboard to acomputer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid dam
94. rtup screen to SMART or User The SMART screen is the default SMART logo on a blue background The User screen uses the saved picture from the Capture User Startup Screen function Adjusts the speed of the projector s fan Select High or Normal H NoTE Use the High setting when the projector s temperature is high or the altitude is above 6000 1800 m Projector Mode Adjusts the projection mode to Front Ceiling Rear or Rear Ceiling IMPORTANT SMART recommends that you never change this setting from the Ceiling projection mode Source Adjusts the input source to VGA 1 VGA 2 Composite S Video or HDMI USB Control settings This menu allows you to associate a video source with a USB receptacle on the ACP Submenu setting USB1 Source Description Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ACP USB2 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the laptop USB receptacle USB2 on the ACP tie These settings are only available for SMART UX60 projectors running DLP firmware version 1 0 0 4 or later Network settings This menu allows you to use or not use Dynamic Host Control Protocol DHCP and to set the network related addresses and names when DHCP is not used 73 APPENDIX A Remotely managin
95. s Command Response get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting These commands control the appearance of your Composite video source See Value based command methods on page 80 for setting absolute and adjustment commands Command Command target range Response set saturation value 0 to 100 saturation value set tint value 0 to 100 tint value set sharpness value 0 to 31 sharpness value Audio controls These commands control your projector s internal audio amplifier which affects sound passed through the projector to your external audio system not included Audio output controls aren t defined by the video source These settings are unavailable when the projector is in Standby mode 85 APPENDIX B Remotely managing your system through an RS 232 serial interface These commands inform you of the current audio output settings Command Response get volume volume current volume setting get mute mute current mute setting get volumecontrol volumecontrol current volume control setting These commands control your projector s audio amplifier settings See Value based command methods on page 80 for setting absolute and adjustment commands Command Command target range Response set volume value 20 to 20 volume value set mute target on mute target off se
96. s manual for details on reactivating the computer s display screen Unaligned projected image Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount your interactive whiteboard system on an uneven surface or a wall that has obstructions or if you swivel the projector too far from the vertical center of your interactive whiteboard Use the instructions in the included SMART Board 885ixe SMP interactive whiteboard system installation guide smarttech com kb 157628 to eliminate most image alignment issues The projector image can slip if the projector is moved often or installed in a location prone to vibration such as next to a heavy door Follow these precautions to help prevent the image from becoming misaligned e Make sure that the installation wall is plumb and square and doesn t move or vibrate excessively 63 CHAPTER 7 Troubleshooting your interactive whiteboard system e Make sure that there are no obstructions behind the projector s wall mounting bracket and that the bracket is firmly secured to the wall according to the installation instructions e Confirm that all cables are held in place with the appropriate cable clip e Adjust the projected image See the included SMART Board 885ixe SMP interactive whiteboard system installation guide smarttech com kb 157628 and Adjusting the image on page 32 Resolving audio issues The projector doesn t
97. se commands inform you of the current system settings These commands are unavailable when the projector is in Standby mode Command get autosignal Response autosignal current auto signal detection setting get lampreminder lampreminder current lamp reminder setting get highbrightness highbrightness current lamp brightness setting get autopoweroff autopoweroff current auto power off setting get zoom zoom current zoom setting get projectorid projectorid current projector ID number get hposition hposition current horizontal position offset setting get vposition vposition current vertical position offset setting get aspectratio get projectionmode aspectratio current projector aspect ratio projectionmode current projection mode get startupscreen get resolution startupscreen current startup screen setting resolution Ccurrent input resolution get language language current language setting get groupname groupname current projector group name get projectorname projectorname current projector name get locationinfo locationinfo current projector location get contactinfo contactinfo current support contact information get modelnum modelnum current model number get videomute videomute current video mute setting get serialnum serialnum serial number These commands inform you of the current system sett
98. suitable for adults of average height You should consider the general height of your user community when you choose a position for your interactive whiteboard CHAPTER 2 Installing your interactive whiteboard system Connecting the components of your interactive whiteboard system This section lists all the components of your SMART Board 800ixe SMP interactive whiteboard system with appliance and explains how to connect them Your interactive whiteboard system includes the following components Interactive whiteboard Projector Appliance ACP CAT 5 USB extender SMART GoWire cable Your interactive whiteboard system is delivered with some cabling and connections completed You need to complete the following required connections Appliance to ACP Appliance to projector Projector to pen tray Interactive whiteboard to pen tray Audio system to projector Appliance power supply to power outlet Projector to power outlet Room computer to ACP SMART GoWire cable to SBX800 CAT5 XT USB extender if you re using a room computer SMART GoWire cable to laptop if you re using a laptop Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 CHAPTER 2 Installing your interactive whiteboard system Installing your audio system Your SBA L projection audio system comes w
99. t volumecontrol target on volumecontrol target off Network controls These commands control your projector s network status and settings These settings are located in the OSD and are available even when the projector is in Standby mode You must locally set the network and VGA out commands to on for the network abilities to work These commands inform you of the current network settings Command get netstatus Response netstatus connected netstatus disconnected netstatus disabled get dhcp get ipaddr dhcp current DHCP status ipaddr current IP address get subnetmask subnetmask current subnet mask number get gateway gateway current network gateway get primarydns primarydns current primary domain server get macaddr macaddr current MAC address These commands control your network settings Command Command target range set dhcp target on off Response dhcp current set ipaddr target 0 0 0 0 to 255 255 255 255 ipaddr current set subnetmask target 0 0 0 0 to 255 255 255 255 subnetmask current set gateway target 0 0 0 0 to 255 255 255 255 gateway current set primarydns target 0 0 0 0 to 255 255 255 255 primarydns current 86 APPENDIX B Remotely managing your system through an RS 232 serial interface System controls These commands enable you to switch system settings and access system information The
100. tains a lithium ion battery or returning a lithium ion battery call SMART Technologies RMA for information on the special shipping regulations e 1 866 518 6791 Option 4 U S Canada e 1 403 228 5940 all other countries Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations For more information see smarttech com compliance 94 Index 3 3 5mm audio connectors 34 A accessories included 5 optional 7 ACP about 4 lights and status of 65 appliance about 4 configuring 15 updating the firmware for 19 aspect ratios 41 43 72 audio connections for 34 controlling volume of 36 71 86 muting 24 86 resolving issues with 64 B batteries 22 93 Blu ray 44 C calibration 17 18 cameras 44 Chinese regulations 94 closed captioning 71 84 composite video connections 43 82 85 95 connection diagrams ECP 36 projector 33 contact person 74 D DHCP 74 86 display modes 71 DNS 74 86 document cameras 44 drywall 10 dust vi DVDs 44 e mail alerts 75 EIP regulations 94 electrostatic dischar
101. te field off now powerstate field off low power powerstate field get powerstate powerstate field The following table describes the power state commands Command Description on Turns on the projector off Starts the shutdown process A dialog box appears with the message Press Power Button to Turn off Projector You must send a second Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command off low power The device s current power state Different devices have different potential power states These power states should match the power states found in the attached projector get powerstate Indicates the projectors current power state The following table describes the power state fields Field Description Powering The projector is turning on On The projector is on Cooling The projector is cooling Confirm off Confirm off is a non selectable power state that is returned during stage one of the two button Off sequence Idle The projector is off but still receiving power Standby mode 81 APPENDIX B Remotely managing your system through an RS 232 serial interface Source selection controls These commands switch input sources The source type determines which commands can be accepted Command Response Available in Standby mode get input input field Yes set input
102. th heavier dust See Cleaning the projector on page 45 for information on cleaning the SMART UX60 projector Designed for pollution degree 1 P1 as per EN61558 1 which is defined as No pollution or only dry non conductive pollution Electrostatic discharge ESD EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or damage up to 4kV both polarities for direct contact discharge Cables All SMART Board 800ixe SMP interactive whiteboard system with appliance cables should be shielded to prevent potential accidents and degraded video and audio quality Conducted and radiated emissions EN55022 CISPR 22 Class A vi Contents Important information 20 2 2 2 c cece eee c eee e cece cece cence cece ee eceeeeeeeeeeeees i Safety warnings cautions and important information 2222000 02 22 cece i Environmental requirements 2 2222 22cc eee eee ec cc ccce eee cccccccceeeeeceeeeceeeeeeeeees vi Chapter 1 About your interactive whiteboard system _ 2 2222200002222 e eee eee 1 SMART Board 800ixe SMP interactive whiteboard system with appliance features 2 included accessories 6 6 os eviews tee te oat PSS ety he el ao eed Bde ne Se heen ss Ade asses 5 Optional accessories l 0 00000000000000 e cece cec
103. the lamp life e Inahigh altitude location over 6000 1800 m where the air is thin and cooling efficiency is reduced use the projector with the fan mode set to High IMPORTANT INFORMATION e Cycling power to the projector repeatedly can lock or damage your SMART product After you put the product into Standby mode wait at least 45 minutes for cooling before starting the product again e f dust or small items prevent pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully E IMPORTANT e f you have peripheral devices that do not use a 4 pin mini DIN S video connector an RCA Composite video jack or an HDMI video connector or if your device has an audio connection that does not use RCA jacks you may need to purchase third party adapters e There are no projector menu options on the ACP Keep your remote control in a safe place because the ACP is not a substitute for the remote control e Donot disconnect cables from the ACP to connect peripheral devices because you could disconnect controls for your interactive whiteboard e Disconnect the product from its power source when it s not used for a long period Cleaning P CAUTION e Before you clean the projector press the Power W button on the ACP and select the Standby button or press the Power button twice on the remote control to put the projector into Standby mode and then allow the lamp to cool for at least 30 minutes
104. the pen tray e Perform the calibration procedure documented in the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 e f necessary complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics 57 CHAPTER 7 Troubleshooting your interactive whiteboard system Resolving connection issues To resolve connection issues complete the following tasks Confirm that the ACP cable hamess s DB9M RS 232 connector is properly connected to the Control connector on the projector Confirm that the USB cable which is located on the underside of the pen tray is properly connected from the interactive whiteboard to the ACP Confirm that the USB cable is properly connected from a fully functional USB receptacle on the computer to the correct USB receptacle on the ACP Confirm that the projector s on screen menu option for the USB receptacle is set to the correct video source If necessary complete additional troubleshooting on any devices between the USB connection from the computer to the interactive whiteboard system including any USB hubs and extension cables H NOTES o If you re using the CAT 5 USB extender see Troubleshooting tips for the CAT 5 USB extender for SMART Board 800 series interactive whiteboards smarttech com kb 147499 o Computers connected to the ACP override computers connected to the CAT 5 USB extender If you connect two comput
105. tion audio system speakers to the RCA connector pod Connect these speakers to the projector connection panel using a dual channel left and right RCA plug to 3 5 mm phone connector included with the speakers e Thecomposite video connector and associated dual channel audio inputs on the RCA connector pod are for input only These RCA jacks don t provide an output signal 43 CHAPTER 5 Integrating other devices I To connect a laptop 1 Connect a USB cable from the laptop computer to the ACP OR Connect to the CAT 5 USB extender accessory located on the right hand side of the pen tray 2 Connect a VGA cable from the laptop computer to the projector or to the VGA connection kit 3 Press the laptop button on the LCD touch screen and follow the on screen instructions I To connect a DVD Blu ray player or similar device 1 If you have speakers installed turn the volume dial all the way down using the volume control onthe LCD touch screen This prevents buzzing or sparking 2 Follow the on screen instructions to connect your peripheral device 3 Restore the volume using the volume control on the LCD touch screen 44 Chapter 6 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard 1 02 22 22 cece cece cece cece ccc cccccececeeeeeee 45 Cleaning th projector 32 2222 oc 2282222 eee liek cele sce bs oun ee veces dads desececes Seed oes bide oesn eke Focusing and adjusting the pro
106. tune the image you might need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players VCRs document cameras digital cameras and high definition sources as well as peripheral device outputs such as a secondary projector or a flat panel display and powered speakers H NOTE You might need to purchase third party adapters to connect certain peripheral devices 15 14 DC SV Audio In Control Composite vieo Lo 100V 240V 50 Hz 60 Hz 33 CHAPTER 4 Using your interactive whiteboard system Connect to No Connector 1 3 5mm phone jack audio output Speakers 2 3 5 mm phone jack audio input x2 Audio sources associated with primary and secondary computers 3 DB15F RGB video output VGA Out Secondary display not included 4 DB15F RGB video input VGA 1 Appliance 5 DB15F RGB video input VGA 2 Secondary computer not included through VGA connection kit DB9 RS 232F ACP cable harness RCA composite video input Video source not included and left and right RCA audio input 8 HDMI input High definition video source not included 9 Power Mains power supply 10 USB
107. u must calibrate and orient it For more information see Calibrating your interactive whiteboard on page 17 and Orienting your interactive whiteboard on page 17 CHAPTER 3 Starting your interactive whiteboard system Tabs Description Network You can enable or disable networking on your system and change the network settings including IP address and DNS service information You can also enable Microsoft Exchange integration or you can configure SMTP e mail server settings IMPORTANT Configuring Microsoft Exchange integration enables you to access your Outlook meeting details and to e mail meeting notes from the SMART Meeting Pro application If you don t enable integration with Microsoft Exchange you can still configure your system s SMTP e mail settings which enables you to e mail meeting notes from the SMART Meeting Pro application However you re unable to access Microsoft Exchange integration features with this option Network You can map network drives and configure network printers You can also set the Resources location of the Business Gallery s added content folder H NoTE Your network user name is required and follows the format domainName username Y ou can map only one network at a time Bridgit You can configure the Bridgit server and change various Bridgit software default Web Browser settings You can enable or disable the web browser enable plug ins set bookmarks and set up to four home pages
108. ults Simple Network Management Protocol SNMP Your projector support a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hardware section for the SMART UX60 projector The SNMP agent in your projector supports SNMP version 1 or 2 Upload the MIB file to your SNMP management system application and then use it as described in your application s user guide 76 Appendix B Remotely managing your system through an RS 232 serial interface Connecting your room control system to the ACP 2 2 22 e eee eee eee cece cece eee cee cece cece 77 Serial interface settings 2 0 0 c cece cece cece ccc cc cceeccceeceeeeeeeseeees 78 Projector programming commands 0c cece eee endr cece cece eee eeeeeeeeeeeceeeeeeeeeees 79 Projector power state controls _ 2 2 2 2 2 22220 79 Command inventory 2 02 2 2c e cece cece ccc c cece cece cece eee eceeeeeeeeeeeees 79 Value based command methods ooo 80 Absolute values and adjustment values 2 222 222 0 000 80 Video source specification values 2 222 222 e cece eee ceceececceeeceeeeees 80 Power state controls 200 000 e cece cece cece cece E enie heisa 81 Source Selection Controls cecce bot oh eile Sewn Siento epee he eae aloe 82 General source Controls _ 2 22 20 cece eee ce ee eee nee ce ene eeeeeceees 83 Additional VGA s
109. using the video signal loss 5 If your projector still doesn t show a source signal contact your authorized SMART reseller 61 CHAPTER 7 Troubleshooting your interactive whiteboard system Partial scrolling or incorrectly displayed image H NoTES e The following procedure applies to Windows XP operating systems on desktop computers only e This procedure may vary depending on your version of Windows operating system and your system preferences I To resolve a partial scrolling or incorrectly displayed image 1 2 3 4 5 6 Select Start gt Control Panel Double click Display The Display Properties window appears Click the Settings tab Verify that your display resolution setting is WXGA 1280 x 800 Click Advanced and then click the Monitor tab Verify that the screen refresh rate is 60 Hz Unstable or flickering image If the projector s image is unstable or flickering you could have different frequency or tracking settings on your input source than on your projector IMPORTANT Write down your setting values before adjusting any of the settings in the following procedure I To resolve your unstable or flickering image 1 62 Adjust the Frequency Tracking H position and V position settings in the on screen menu See Adjusting projector settings on page 24 Check the display mode of your computer s graphics card Make sure it matches one of the projector s compatible signal for
110. which is different from the interactive whiteboard serial number The ACP serial number is located on the bottom of the ACP Serial number location The appliance serial number is located under the power button of the appliance For the locations of serial numbers on other components and accessories see smarttech com support 55 CHAPTER 7 Troubleshooting your interactive whiteboard system Determining you interactive whiteboard system s status Use the following table to determine the status of your interactive whiteboard system D Projector Power light Normal operat a Projector Service light ing statuses wW ACP light E Ready light Projected image Touch and pen control Status and related troubleshooting Solid green Off Solid green Solid green Correct Full control The system is operating normally If image or sound issues occur see the remaining sections of this chapter for troubleshooting information Flashing green Off Flashing green Off None None The system is starting up Solid amber Off Solid amber Off None None The system is in Standby mode Flashing amber Solid green Off Off Flashing amber Solid green Off Solid amber None N A None None The system is entering Standby mode The interactive whiteboard s controller module is starting up If this process takes longer than
111. y managing your system through a network interface on page 69 Subnet Mask Displays the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays the projector s primary domain name number in values between 0 0 0 0 and 255 255 255 255 29 CHAPTER 4 Using your interactive whiteboard system for projector support as set by an administrator maximum 16 characters Setting Use Notes MAC Address Displays the projector s MAC address iN XX XX XX XX XX XX format Group Name Displays the projector s workgroup You can set the projector s workgroup name as set by an administrator name using the remote management maximum 12 characters features see Remotely managing your system through a network interface on page 69 and Remotely managing your system through an RS 232 serial interface on page 77 Projector Name Displays the projector s name as set You can set the projector s name using by an administrator maximum 12 the remote management features see characters Remotely managing your system through a network interface on page 69 and Remotely managing your system through an RS 232 serial interface on page 77 Location Displays the projector s location as set You can set the projector s location by an administrator maximum 16 using the remote management fe
112. yed SMART displays the default SMART logo on a blue background Capture User Startup Screen closes the on screen display menu and captures the entire projected image The captured image is displayed the next time the on screen display opens The capture can take up to one minute depending on the complexity of the background graphic Preview Startup Screen enables you to preview the default or captured startup screen Set to Default Resets projector settings to their default values If you select Yes all projector settings reset to their defaults reversing any menu changes you made This action is irreversible Don t adjust this setting unless you want to reset all of the applied settings or unless you re advised to by a SMART Support specialist USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ACP The default is VGA 1 When the user switches to the video source you select in this setting the interactive whiteboard recognizes touch from the device connected to the room computer USB receptacle on the ACP Selecting Disabled disables the room computer USB receptacle on the ACP This setting was introduced in DDP firmware version 1 0 0 4 28 CHAPTER 4 Using your interactive whiteboard system USB2 Source Enables touch for t

Smart Technologies 480iv Whiteboard Accessories User Manual

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