Home

Smart Technologies 3.1 Computer Hardware User Manual

1. c cece cece cece anuanua aaraa aranan 12 SMART software installation package c cece cece cece ccc cece cece cece tenes 13 kanguaganlesi seeren NEA eel oe eee er Meet ete nee she a 13 This guide explains how to customize and deploy SMART Meeting Pro software This guide also explains how to customize and deploy the client and server software components of Remote Ink by SMART CHAPTER 1 Getting started This guide is intended for IT administrators and others experienced with customizing deploying and administering Windows software in a networked environment To use this guide you must e Know IT terminology such as registry and domain controller e Know how to complete basic administrative tasks in Windows operating systems such as modifying the registry e Have administrative privileges and access to servers e Have Internet access IMPORTANT e You must run the commands documented in this guide in an Administrator Command Prompt window To open an Administrator Command Prompt window right click the Command Prompt icon and then select Run as Administrator e You must follow the manufacturer s configuration instructions for Microsoft Lync software if you choose to enable the SMART Meeting Pro connector for Lync collaboration option Selecting an installation component The following table provides information on the different installation components that are available wi
2. String The creation password for the Bridgit server T4 APPENDIX A Windows Installer properties and parameters Property ENABLEBRIDGIT AUTOSHARE ENABLEBRIDGIT SHOWPASSWORD Allowed values 1 Share the main screen each time a user starts a new session 0 default Don t share the main screen each time a user starts a new session 1 default Show the meeting password in text on the Bridgit Collaboration Bar 0 Mask the meeting password on the Bridgit collaboration bar Notes ADMIN PWD String A password that users must enter to modify the SMART Meeting Pro software settings If you don t specify a value no password will be required to change SMART Meeting Pro software settings EMAIL ADDRESS String Type the sender e mail address for the SMART Meeting Pro software installation Users can e mail Whiteboard files to themselves or to other users in SMART Meeting Pro software The software uses this e mail address in the Sender field EMAIL SERVER String An e mail server for the SMART Meeting Pro software installation for example mail example com Users can e mail Whiteboard files to themselves or to other users in SMART Meeting Pro software The software uses this e mail server to send the file CALLIGRAPHIC_ INK smoothes your writing strokes and improves the readability of your notes 0 Use regular ink USE SYSTEM 0 default
3. Properties An oa ee ae ee et oh ang ka nagta Ba NG a kya ppano la aNG nG de ir 73 SMART Meeting Pro installation package e ccc e cece cece cece ccc cece cece eee ee cece 73 SMART Product Drivers installation package 0 0 cece cece eee c cece eeeeeee 77 Paramatera ta ee ee ee Pa Se Re ee 80 Properties SMART Meeting Pro installation package The following are properties for the SMART Meeting Pro installation package Property Allowed values Notes General properties TRANSFORMS String A language MST file forthe Ensure the specified MST file is in installation see Installation language the same folder as the MSI file files and codes on page 81 This property defines the language of the installer s user interface and the installed software s icons and shortcuts It doesn t define the installed software s user interface language The installed software uses the computer s operating system language if it s supported or English U S if not You can also use the TRANSFORMS property to apply an MST file created by SMART Install Manager see Using SMART Install Manager on page 15 or a third party tool 73 APPENDIX A Windows Installer properties and parameters software Empty string Register the product key but don t automatically activate the software Property Allowed values Notes INSTALLDIR String The path to your preferred If you
4. Where 1 00 is the interval that collection is run Hl NOTE Removing the comments from this command enables Remote Ink service to clean up meetings at a set interval rather than at a scheduled time each day CHAPTER 5 Configuring Remote Ink software Starting Remote Ink service Use the following procedure to start Remote Ink service EI To start Remote Ink service 1 Goto C Windows system32 2 Double click services msc The Services dialog box appears 3 Scroll to Remote Ink Service and then click the service 4 On the action menu click Start Remote Ink service starts O TIPS e f Remote Ink service doesn t start ensure the following o Microsoft NET 4 Full not Client is installed on the computer hosting Remote Ink service o A firewall configuration isn t blocking network traffic to and from the Remote Ink service e If you don t see any log messages check that the event source has been created 53 Chapter 6 Configuring Microsoft Exchange settings Accessing administrator settings c cece ccc e cece dadaa ra narrar rnaen 55 Configuring settings 00 0 ec ccc cece cece cece ccc cece cece cece cece ceeeceeeeeeeeeeeeees 56 Configuring advanced settings O 0002220020202 0 200000 LE kad 58 Checking registry values 59 Configuring e mail settings e cece eee ranae doran rarnana nn 60 This chapter provides information on configuring the Microsoft Exchange se
5. CHAPTER 5 Configuring Remote Ink software To enable DNS autodiscovery you must add the SRV record to any domain from which a user can connect to a hosting of Lync server software EXAMPLE If a user logs on to a hosting of Lync server software with a user ID such as user1 example com then the SRV record must be installed in the example com domain If another user can also log on to the same Lync server software with a different user ID such as user2 anotherdomain com then to enable this user to autodiscover the Remote Ink service the SRV record must also be added to the anotherdomain com domain or the user is prompted for the server information If all Lync server software users have IDs that each feature the same domain name then the SRV record need be installed only in the domain that the users share The following procedures can be used to create an SRV record e Manually configure the SRV record using the DNS server s management interface OR e Usea Microsoft PowerShell script provided under the Remote Ink service installation in the Tools folder BE To manually configure the SRV record using the DNS server s management interface Create a record with the following values o Name smartremoteink o Protocol tcp o Priority 0 o Weight 0 o Port 35706 Hl NOTE This port number is configurable and must match the number of the port chosen for Remote Ink service o Host Name of the computer hosting Remote Ink
6. CHAPTER 5 Configuring Remote Ink software Id To configure which program events are logged 1 Goto C Program Files SMART Technologies Remote Ink Service 2 Open Remoteinkservice exe config with a text editor 3 Scroll to and change the comment for the following command Where value determines which events are logged Choose the events you want to log by entering a value from the table below Value Eventlevel This value enables you to log the following event information 0 Error Error 1 Warning Warning and Error 2 Informational Informational Warning and Error 3 Debug Debug Informational Warning and Error I To create a custom event source 51 1 Create a PowerShell script that contains the following commands and modify the customeventsource and logname variables to your custom values O TIP You can also execute the following commands directly in a PowerShell console Scustomeventsource My Custom Source Slogname Application ScreationData new object System Diagnostics EventSourceCreationData Scustomeventsource Slogname System Diagnostics EventLog CreateEventSource ScreationData Where o My Custom Source is the new name of the customeventsource variable o Application defines which event log is associated with the EventSource variable 2 Execute in a PowerShell console 3 Goto C Program Files SMART Technologies Remote Ink Service 4 Open Remoteinkservice
7. Download the SMART Product Drivers and SMART Meeting Pro software installation packages For more information on the required installation packages including third party installation packages see Installation packages and supporting files on page 9 Customize the installation packages including selecting the SMART Meeting Pro connector for Lync collaboration option see Using SMART Install Manager on page 16 and Using third party tools on page 23 Download Remote Ink client installation packages For more information on the required installation packages including third party installation packages see Installation packages and supporting files on page 9 Deploy the installation packages see Deploying the software on page 25 Configure SMART Meeting Pro software after deployment if required see Configuring SMART Meeting Pro software on page 35 Configure Remote Ink client see Configuring Remote Ink software on page 41 CHAPTER 1 Getting started BE To install Remote Ink client IMPORTANT You must deploy and configure Lync client software on the computer that will host Remote Ink client before you deploy Remote Ink client The Lync client must be Lync 2010 full client as opposed to Lync 2010 Attendee or Lync Web App with a connection to a Lync Server 2010 application 1 Ensure your computers meet the minimum software and hardware requirements see Computer requirements on page 10 Download the Remote Ink clie
8. SMART Meeting Pro 3 1 SPI Windows operating systems System administrator s guide This guide is available in HTML Scan the following QR code to read the HTML version of this guide on your smart phone or other mobile device Extraordinary made simple SMART Trademark notice SMART Meeting Pro Bridgit SMART Document Camera SMART Board SMART Ink the SMART logo smarttech and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft Windows Lync DirectX Visual Studio Internet Explorer Aero MSDN Windows Server Outlook PowerShell and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries All other third party product and company names may be trademarks of their respective owners Copyright notice 2012 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART This product and or use thereof covered by one or more of the following U S patents www smarttech com patents 11 2012 Installation overview SMART Meeting Pro with Bri
9. Where Path is the path to the vstor40_x64 exe file Installing SMART Product Drivers Use the following procedures to install SMART Product Drivers H NOTES e Language packs are included in the SMART Product Drivers 11 and later zip files see SMART Product Drivers installation package on page 77 e For known installation issues refer to the Windows operating systems section of the SMART Product Drivers release notes available from smarttech com support WE To install SMART Product Drivers Run the following command if you created an MST file to customize the installation package TRANSFORMS MST file Parameter OR Run the following command if you didn t create an MST file to customize the installation Properties Parameter 30 CHAPTER 3 Deploying the software Where o Path is the path to the SMART Product Drivers Installer msi file and MST file o MST file is the name of the MST file o Properties is a set of properties you can include to customize the installation see SMART Product Drivers installation package on page 77 o Parameter is the installation parameter see Parameters on page 80 Installing SMART Meeting Pro software Use the following procedure to install SMART Meeting Pro software To install SMART Meeting Pro software Run the following command if you created an MST file to customize the installation package msiexec i Path SMART Meeting Pro msi TRANSFORMS MS
10. 5 Go to APPDATA SMART Technologies Remotelnk RemotelnkClientSettings xml and then delete RemotelnkClientSettings xml if it exists To configure the Remotelnk exe config file when only the is installed 1 Goto the folder location appropriate to your operating system Operating Location system 32 bit C Program Files SMART Technologies Remote Ink 64 bit C Program Files x86 SMART Technologies Remote Ink 2 Copy the Remotelnk exe config file 3 Modify the contents of the copied Remotelnk exe config file as follows o Change the value of the AutoDiscoverServiceEnabled key from true to false O TIP Changing the AutoDiscoverServiceEnabled key to false prevents Remote Ink client from looking for an SRV record o Uncomment the Servicelnfo key and replace example com 12345 with the name of the computer hosting Remote Ink service and its port number O TIP The default port number of the computer hosting Remote Ink service is 35706 4 Replace the existing Remotelnk exe config file with the modified Remotelnk exe config file 49 CHAPTER 5 Configuring Remote Ink software 5 Go to APPDATA SMART Technologies Remotelnk RemotelnkClientSettings xml and then delete RemotelnkClientSettings xml if it exists IMPORTANT e f the network address of the computer hosting Remote Ink service software changes then you have to reconfigure the Remotelnk exe config file with the new address for the computer hosting Remote Ink serv
11. Manager you can do the following e Open and customize an installation package e Save your changes to the installation package as an XML file e Publish your changes to the installation packages as an MST file Opening an installation package To customize an installation package drag its MSI file into the SMART Install Manager window Alternatively you can search for installation packages on your computer by clicking o 3 NOTE All installation packages you ve previously opened in SMART Install Manager appear in the Unmodified Packages tab CHAPTER 2 Customizing installation packages After you open an installation package a set of pages for that installation package appears in SMART Install Manager Customize the installation package using the controls on these pages SMART Install Manager SMART Meeting Pro Untitled File Help SMART Install Manager Welcome Installation Options Page links stallation Optio r nn g BEER Installation directory N Shortcuts Default ProgramFilesFolder SMART Technologies SMART Meeting Pro Note This option is only used during First installation of the product Page content Microsoft Exchange and E mail Server Sett SMART Meeting Pro Collaboration Informat SMART Meeting Pro Additional Configuration Product key Gallery Location Enter the 22 or 25 digit product key for your product e g MP ABCDE FGHIK LMNPQ RSTUV AAA SMART Meeting Pro connector for Lync for Microsoft Lync
12. Show a basic installation wizard without a Cancel button qbt Show a basic installation wizard with a dialog box signaling the end of the installation qb Show a basic installation wizard without a Cancel button but with a dialog box signaling the end of the installation qr Show a reduced installation wizard lof Show the full installation wizard including a dialog box signaling the end of the installation or the Fatal Error User Exit or Exit dialog box qn Hide the installation wizard and the dialog box signaling the end of the installation qn Hide the installation wizard but show the dialog box signaling the end of the installation 80 Appendix B Language files and codes Installation language files and codes cece cece cence ene e cece een nneeeeeeeeeneeees Language packs Installation language files and codes Language Code File English U S 1033 1033 mst English UK 2057 2057 mst Chinese Simplified 2052 2052 mst Czech 1029 1029 mst Danish 1030 1030 mst Dutch 1043 1043 mst French France 1036 1036 mst German 1031 1031 mst Italian 1040 1040 mst Japanese 1041 1041 mst Norwegian 1044 1044 mst Portuguese Portugal 2070 2070 mst Portuguese Brazil 1046 1046 mst Russian 1049 1049 mst Spanish Spain 1034 1034 mst Spanish Mexico 2058 2058 mst Swedish 1053 1053 mst Turkish 1055 1055 mst 81 APPENDIX B Language fi
13. exe config with a text editor CHAPTER 5 Configuring Remote Ink software 5 Change the default EventSource name to the name you gave to the customeventsource variable for example My Custom Source Configuring meeting cleanup You can configure Remote Ink service to use one of two methods to clean up meetings that have expired and were not exited properly When a collection is run the service compares each meeting s last activity time with the configured user session timeout If there has been no activity for a greater amount of time than the session timeout then the meeting is removed H NOTES e Remote Ink client includes a keep alive function so program information from meetings that are in progress is never removed e By default the service is configured to use the scheduled time of 04 00 to clean up meetings e lf a scheduled collection interval is enabled this setting takes priority over using a scheduled collection time For example if the service configuration has both the scheduled collection time and an interval defined the service uses the scheduled collection interval Use the following procedure to configure Remote Ink service to capture program events at a set interval BE To capture program events at a set interval 52 1 2 Go to C Program Files SMART Technologies Remote Ink Service Open Remoteinkservice exe config with a text editor Scroll to and remove the comments from the following command
14. service with user specified and cached service information see Configuring user specified and cached service information on page 48 41 CHAPTER 5 Configuring Remote Ink software Configuration procedure Required Recommended Optional Configuring how significant Remote Ink service program vA events are logged see Configuring event logs on page 50 Configuring meeting cleanup in Remote Ink service see NA Configuring meeting cleanup on page 52 Starting Remote Ink service after installation see Starting vA Remote Ink service on page 53 About Remote Ink service Remote Ink service is a Windows Communication Foundation WCF service that enables meeting participants using SMART Meeting Pro software with SMART Meeting Pro connector for Lync enabled to write and draw on shared desktop content Remote Ink service runs as a self hosted Windows service Fl NOTES e Remote Ink service requires the use of a duplex binding NETTCP to enable bidirectional communication For more information see msdn microsoft com en us library ms731343 aspx e By default Remote Ink service uses a secure binding configuration that provides transport encryption TLS using Windows Credentials Remote Ink service can also be configured to use a certificate e For more information about the WCF framework see msdn microsoft com en us netframework aa663324 aspx 42 CHAPTER 5 Configuring Remote Ink software Config
15. B 214A 47D 1 95E7 742BCBA7F6C9 10 0 165 1 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 186 2 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 188 3 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 232 4 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 255 5 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 314 5 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 392 6 00C68967 9790 40DA 86F 7 FDB248A5CDB1 10 0 528 7 AA9C 1126 50D D 4993 9C DC OBED8167293C 10 0 532 7 984EAE92 6043 451A B786 9327FF 165310 10 6 48 0 2623A1E3 478A 4F4A A522 3A3D 784A0C9C 10 6 106 1 487F1117 8BDE 4518 A798 015172AE0410 10 6 175 2 333B0B76 FC96 4C51 9AF6 B6EFA15ACE99 10 7 81 0 1355416A 967D 47C5 823D D493C3E0B97C 10 7 SP1 4CE6C6E8 0DAD 4757 86ED 7FB4035BA98B 10 8 67E6410C 1E97 4D03 BEC2 8E83323A6BBD 11 x E3189F44 F7BD 4F96 B756 AOAEFAF61D 3A o Parameter is the installation parameter see Parameters on page 80 BE To remove SMART Ink P CAUTION o Removing SMART Ink can cause your interactive product s pens to stop responding if you aren t running SMART Meeting Pro 3 0 software or newer o Removing SMART Ink software also removes all SMART Ink software patches If you installed SMART Ink using the SMART Product Drivers Installer msi file run the following command to remove the software using the installation package msiexec x Path SMART Product Drivers Installer msi Parameter 68 CHAPTER 8 Removing the software Where o Path is the
16. Don t use the computer s The default e mail client must be EMAIL default e mail client to send e mail properly configured for e mail to be messages sent 1 Use the computer s default e mail client to send e mail messages USE 1 default Use calligraphic ink which CREATE DESKTOPICONS 1 default Include a shortcut to the software on the desktop Empty string Don t include a shortcut to the software on the desktop LOSU_ MEETINGPRO 1 default Start SMART Meeting Pro software when the user logs on 0 Don t start SMART Meeting Pro software when the user logs on 75 APPENDIX A Windows Installer properties and parameters Property ENABLE_ EXCHANGE EXCHANGE_RM_ EMAIL EX_AUTO_START Allowed values 1 default Enable Microsoft Exchange integration 0 Don t enable Microsoft Exchange integration String A room resource e mail address to link with Microsoft Exchange 1 default Automatically start scheduled meeting at logon 0 User must manually start scheduled meeting after logon Notes You must also add the room resource s unique e mail address after installation see Adding a unique e mail address to each computer after installation on page 37 Each computer requires a unique room resource e mail address EX_AUTO_BOOK 1 default Automatically book an unscheduled meeting at logon 0 User must manually book an unscheduled meeting after logon I
17. E 9 A72297DD7051 o Parameter is the installation parameter see Parameters on page 80 EI To remove SMART Product Drivers and SMART Common Files Run the following command msiexec x Path SMART Product Drivers Installer msi Parameter Where o Path is the path to the SMART Product Drivers Installer msi file o Parameter is the installation parameter see Parameters on page 80 Using third party imaging or remote management software H NOTE This procedure may vary depending on your version of Windows operating system and your system preferences BE To remove a deployed installation package 70 1 Open Control Panel double click Administrative Tools and then double click Active Directory Users and Computers The Active Directory Users and Computers window appears Right click your domain and then select Properties The Properties dialog box appears Click the Group Policy tab and then click Edit The Group Policy Object Editor dialog box appears CHAPTER 8 Removing the software 4 Browse to Computer Configuration Software Settings Software Installation 5 Right click the software you want to remove and then select All Tasks gt Remove 6 Select Immediately uninstall the software from users and computers and then click OK The next time each computer on the domain starts the computer automatically removes the software 71 Appendix A Windows Installer properties and parameters
18. If you don t specify a folder Windows Installer installs SMART Meeting Pro software in C Program Files SMART Technologies SMART Meeting Pro SMART Meeting Pro Type your 22 or 25 character product key for SMART Meeting Pro software When the software deploys the product key activates the software SMART Meeting Pro Type your 22 or 25 character product You can type the product key with or connector for Lync key for SMART Meeting Pro without hyphens connector for Lync in the appropriate When you type a volume product key product key box to enable the Lync the software activates when you collaboration option deploy it to your network computers Activate SMART Select to activate Meeting Pro during SMART Meeting Pro software installation automatically during installation rather than manually after installation Shortcuts Install Desktop Select to create shortcuts to shortcut SMART Meeting Pro software on the desktop Launch Select to start SMART Meeting Pro SMART Meeting Pro software automatically when the user at Startup logs on Microsoft Exchange and E mail Server Settings Enable integration with Microsoft Exchange Select to enable Microsoft Exchange integration with SMART Meeting Pro software You must add the room resource s unique e mail address after installation see Adding a unique e mail address to each computer after installation on page 37 Users can ac
19. Meeting Pro software to enable SMART Meeting Pro software integration Installing prerequisite third party software Use the following procedures to install Microsoft NET Framework 4 Full files and Microsoft Visual Studio Tools for Office H NOTES e For more information on the Microsoft NET Framework refer to the NET Framework Deployment Guide for Administrators on the MSDN website msdn microsoft com en us library ee390831 aspx e Extended Profile and Client Profile installation packages are part of Microsoft NET Framework 4 Standalone Installer software e Formore information on deploying Microsoft Visual Studio Tools for Office refer to the How to Install the Visual Studio Tools for Office Runtime Redistributable on the MSDN website msdn microsoft com en us library ms 178739 aspx To install the Microsoft NET Framework 4 Full files Run the following command to install the files in UI mode Run the following command to install the files in silent mode 29 CHAPTER 3 Deploying the software Path dotNetFx40 Full x86 x64 exe q Where Path is the path to the dotNetFx40 Full x86 x64 exe file WE To install Microsoft Visual Studio Tools for Office for 32 bit computers Run the following command Path vstor40 x86 exe q Where Path is the path to the vstor40_x86 exe file BE To install Microsoft Visual Studio Tools for Office for 64 bit computers Run the following command Path vstor40 x64 exe q
20. PTER 4 Configuring SMART Meeting Pro software BE To activate SMART Meeting Pro connector for Lync software after installation Run the following command Hl NOTES o You can add multiple product keys by entering multiple instances of the product key command line property pk Product key o You can also activate SMART Meeting Pro connector for Lync through SMART Product Update SPU by accessing the SMART Meeting Pro software entry in the product list and adding the SMART Meeting Pro connector for Lync product key Adding a unique e mail address to each computer after installation For proper integration of Microsoft Exchange each computer you install SMART Meeting Pro software on must have a unique room resource e mail added in the registry entry This e mail address identifies the room within your Microsoft Exchange Server This enables users to reserve a room resource by booking the room in the same way they book other meeting participants Complete the following procedure to add a unique room resource e mail address to the registry entry of each computer FI CAUTION Use caution when you open the Windows registry editor If you incorrectly modify the Windows registry you can damage your computer s operating system Back up your registry before performing the following procedures g TIP For information on configuring a mass deployment of unique room resource e mail addresses see the online Help systems for your network adm
21. Pro icon a in the notification area and then select SMART Settings 38 CHAPTER 4 Configuring SMART Meeting Pro software 39 If your computer isn t currently connected to an interactive product the SMART Meeting Pro icon is gray and includes an X in its lower right corner B Select SMART Hardware Settings The upper area of the widow displays an image for each interactive product connected to the computer Select the interactive product you want to orient Press Orient H NOTE Sometimes the orientation screen appears on your primary interactive product instead of the interactive product you want to orient If this happens press SPACEBAR until the orientation screen appears on the interactive product you want to orient Touch the center of each target in the order indicated The computer registers the point on the interactive product where you remove your finger or pen tool from the surface The orientation procedure involves pressing 4 9 12 or 20 targets depending on the orientation level you select see the SMART Meeting Pro software online Help for more information on changing the orientation level of your interactive product Chapter 5 Configuring Remote Ink software About Remote Ink service 42 Configuring base address and DNS values for Remote Ink service 22200 222eeeeeee eee 43 Configuring how Remote Ink client connects to Remote Ink service 44 Configuring au
22. SMART Meeting Pro connector for Lync enabled in a meeting room or as a remote participant using Remote Ink client The following procedures are given in this section e Configuring Remote Ink client software to autodiscover Remote Ink service e Checking whether a computer can see an SRV record e Configuring user specified and cached service information Configuring autodiscovery of Remote Ink service This section explains how to configure Remote Ink client to autodiscover Remote Ink service using an SRV DNS resource record You can enable Remote Ink client software to autodiscover Remote Ink service by creating the appropriate SRV record on the network hosting Remote Ink service Following installation Remote Ink client will attempt to discover Remote Ink service by looking up an SRV DNS resource record that points to the Remote Ink service IMPORTANT e f an SRV record pointing to the Remote Ink service has not been created on the network hosting Remote Ink service and roaming user profiles are not configured then users are prompted to enter the Remote Ink service IP Domain name when they first log on to a computer hosting Remote Ink client for example the first time they use Remote Ink client software in that meeting room e f roaming user profiles are configured users are prompted only once to enter the Remote Ink service IP Domain name when they first log on to a computer hosting Remote Ink client and are not prompted again 44
23. Sender field for any outgoing e mails BE To restore default settings 61 Access the SMART Meeting Pro Settings dialog box Press the E mail tab Select Restore Defaults Press OK Chapter 7 Updating the software SMART periodically releases updates to its software These updates add new features and resolve issues Go to smarttech com software to download the latest installation package SMART provides updates in MSI file format in the installation package e Windows Installer update installation packages MSI files After you download an installation package and extract the update files place the update files in a location on your network that s accessible to all the computers you plan to update E IMPORTANT You cannot roll back an update after installing it on your computers You must remove the full version of the software using Control Panel or the command line interface see Removing the software on page 65 and then install the previous version of the software Using a Windows Installer update installation package MSI file The command line for running an update using a Windows Installer update installation package varies depending on whether the update is major or minor Hl NOTE The SMART website indicates whether an update is major or minor 63 CHAPTER 7 Updating the software BE To run a major software update using a Windows Installer update installation package Run the following command ms
24. T file Parameter OR Run the following command if you didn t create an MST file to customize the installation package msiexec i Path SMART Meeting Pro msi Properties Parameter Where o Path is the path to the SMART Meeting Pro msi file and MST file o MST file is the name of the MST file o Properties is a set of properties you can include to customize the installation see SMART Meeting Pro installation package on page 73 o Parameter is the installation parameter see Parameters on page 80 Installing Remote Ink by SMART Use the following procedures to deploy Remote Ink server software and Remote Ink client software using the command line interface Installing Remote Ink client Use the following procedure to install Remote Ink client software 31 CHAPTER 3 Deploying the software BE To install Remote Ink client Run the following command if there is no previous installation of Remote Ink client on your computer Run the following command if there is a previous installation of Remote Ink client on your computer msiexec i Path Remote Ink Client msi REINSTALL ALL RINSTALLMODE vomus Where Path is the path to the Remote Ink Client msi file For information on configuring Remote Ink client software to discover and connect to Remote Ink service software see Configuring Remote Ink software on page 41 Installing Remote Ink service Use the following procedure to install Rem
25. You don t need to configure these e mail settings if you enabled Microsoft Exchange integration e f you don t enable Microsoft Exchange integration you re unable to use the Meeting Notification features of SMART Meeting Pro software However you can use SMTP e mail configuration to send your meeting notes from Whiteboard mode BE To configure SMTP e mail settings 1 Press the SMART Meeting Pro a icon in the notification area and then select SMART Settings 60 CHAPTER 6 Configuring Microsoft Exchange settings Press SMART Meeting Pro Settings The SMART Meeting Pro Settings log on dialog box appears Type your administrator password and then press OK Press the E mail tab Type the sender e mail address in the appropriate box H NOTE The e mail address you enter will appear in the Sender field for any outgoing e mails If the computer doesn t have an e mail client installed don t change the do not reply default value This indicates to mail recipients that they can t reply to e mails they receive Type your SMTP server location in the appropriate box Press OK The SMTP e mail settings are detected enabling you to use the e mail features of SMART Meeting Pro software BE To configure the computer s default e mail client 1 2 3 4 Access the SMART Meeting Pro Settings dialog box Press the E mail tab Select Use system e mail Press OK H NOTE The computer s default e mail address will appear in the
26. ages in a language other than English U S ensure the corresponding MST file for the language is in the same folder as the MSI file see Installation language files and codes on page 81 Similarly if you want users to be able to view and use the software in a language other than English you must download and install the appropriate language pack see Language packs on page 82 These language packs are located in the Language folder in the Support folder of the zip file IMPORTANT SMART Meeting Pro software with the Lync collaboration option enabled supports only English U S Chapter 2 Customizing installation packages Using SMART Install Manager 22 eee cece e cece cece cece cece ccc cece cece cece oniranran nann 15 Installing SMART Install Manager 2 22222222 eee cece e cece cece cece nennen nennen een 15 Using SMART Install Manager 0 20 022222 c eee cece cece cece cece ccc cece cece cece cece eeeeeeees 16 Opening an installation package cee c cece eee ceeeeeeeees 16 Saving your changes eee 17 Publishing your changes as an MST file 0 c cece cece ee ee ee ee eee eee eeee 17 Customizing the SMART Meeting Pro installation package 22220 18 Customizing the SMART Product Drivers installation package 2 0000000 21 Using third party tools 1 2 2 2 002222 e ecco e cece cece cece eeeee
27. ail address in the Sender field If the computer doesn t have an e mail client installed enter a do not reply value This indicates to mail recipients that they can t reply to e mails they receive Users can e mail Whiteboard files to themselves or to other users in SMART Meeting Pro software The software uses this e mail server to send the file Use the computer s default e mail client to send e mail messages Select to use the computer s default e mail client to send e mail messages The default e mail client must be properly configured for e mail to be sent SMART Meeting Pro Collaboration Information Disable remote collaboration Select to disable remote collaboration CHAPTER 2 Customizing installation packages Access password for example bridgit example com Type the access password for the Bridgit server Control Procedure Notes Enable Lync Select to enable Lync integration for The computer hosting integration SMART Meeting Pro software remote nA pea as on nn R ave Lync client software installe collaboration and network access to Lync 2010 Server To use the features of Remote Ink by SMART Remote Ink client and Remote Ink service software must also be deployed For more information see Selecting an installation component on page 2 Enable Bridgit Select to enable Bridgit integration for If no server name is provided Bridgit integration SMART Meeting Pro softwa
28. al core processor or faster quad core recommended e 4GB of RAM or more CHAPTER 1 Getting started H NOTES e You must enable SMART Meeting Pro software integration with Microsoft Exchange to use the scheduled meeting integration feature in SMART Meeting Pro software e Users must be authenticated on a trusted domain with access to a computer hosting Remote Ink service Installation packages and supporting files The following installation packages also known as MSI files and supporting files are required to install and configure SMART Meeting Pro connector for Lync Save the packages in a location on your network that s accessible to all computers on which you plan to install the software Third party installation packages The following third party installation packages are contained in the SMART Meeting Pro software zip file available from smarttech com administratordownloads The installation packages are located in folders in the zip file O Tip You can also download these third party installation packages from microsoft com downloads Installation package File name Microsoft NET Framework 4 dotNetFx40 Full x86 x64 exe Standalone Installer Microsoft Visual Studio Tools for Office vstor40 x86 exe for 32 bit computers Microsoft Visual Studio Tools for Office vstor40 x64 exe for 64 bit computers Hl NOTE You can run the dotNetFx40 Full x86 x64 exe file to install all required Microsoft NET Framework pr
29. ber of the computer hosting Remote Ink service to Remote Ink client software s Remotelnk exe config file Adding these details to the config file enables Remote Ink client software to connect to Remote Ink service without trying to find the SRV record pointing to the Remote Ink service on the network Use the following procedure to configure the Remotelnk exe config file in a SMART Meeting Pro software installation or a Remote Ink client installation BE To configure the Remotelnk exe config file in a installation 1 Goto the folder location appropriate to your operating system Operating Location system 32 bit C Program Files SMART Technologies SMART Meeting Pro Remote Ink 64 bit C Program Files x86 SMART Technologies SMART Meeting Pro Remote Ink 2 Copy the Remotelnk exe config file 48 CHAPTER 5 Configuring Remote Ink software 3 Modify the contents of the copied Remotelnk exe config file as follows o Change the value of the AutoDiscoverServiceEnabled key from true to false O TIP Changing the AutoDiscoverServiceEnabled key to false prevents Remote Ink client from looking for an SRV record o Uncomment the Servicelnfo key and replace example com 12345 with the name of the computer hosting Remote Ink service and its port number O TIP The default port number of the computer hosting Remote Ink service is 35706 4 Replace the existing Remotelnk exe config file with the modified Remotelnk exe config file
30. c 2010 Attendee or Lync Web App e Remote Ink client software and Lync SDK redistributable installed e Microsoft NET Framework 4 Full not Client e VPN access to Remote Ink service or connection through a secure WAN if connecting to Remote Ink service from outside of a corporate network Hl NOTE Users must be authenticated on a trusted domain with access to the computer hosting Remote Ink service CHAPTER 1 Getting started Installation package and supporting file The following installation package also known as an MSI file and supporting file are required to install and configure Remote Ink client software Save the package in a location on your network that s accessible to the computer on which you plan to install the software Third party installation package The following third party installation package is contained in the Remote Ink zip file available from smarttech com administratordownloads The installation package is located in a folder in the zip file O TIP You can also download this third party installation package from microsoft com downloads Installation package File name Microsoft NET Framework 4 dotNetFx40 Full x86 x64 exe Standalone Installer fl NOTE You can run the dotNetFx40 Full x86 x64 exe file to install all required Microsoft NET Framework prerequisites and the Microsoft NET Framework 4 Full files However SMART recommends that you download the latest version of the Microsoft NET Framew
31. cess their Microsoft Outlook meeting details and e mail Whiteboard files to themselves or to other users in SMART Meeting Pro software CHAPTER 2 Customizing installation packages Control Auto start scheduled meeting at logon Procedure Select to automatically start scheduled meetings each time a user starts a new session Notes Auto book ad hoc meeting at logon Select to automatically book and start an unscheduled meeting each time a user starts anew session Auto reset room after meeting end time Select to automatically reset the room 5 minutes after a meeting s scheduled end time Use the drop down menu to change the delay time Auto insert agenda at meeting start Select to automatically insert meeting details into the drawing area each time a scheduled meeting starts Enable SMTP e mail Select to configure SMTP e mail If you don t enable Microsoft configuration settings or the computers default e Exchange integration settings you mail client can still configure SMTP e mail settings Users are unable to access their Outlook meeting details but they can still e mail Whiteboard files Sender e mail Type the sender e mail address for Users can e mail Whiteboard files to address the SMART Meeting Pro software themselves or to other users in SMTP server name installation Type the name of the SMTP server SMART Meeting Pro software The software uses this e m
32. client integration Product key E Enter the 22 or 25 digit product key for your product e g MP ABCDE FGHIK LMNPQ RSTUV AAA Activate SMART software during installation Saving your changes After you customize an installation package save your changes as an XML file by selecting File gt Save As When you next start SMART Install Manager load the XML file by selecting File gt Open or by opening the MSI file and then selecting File gt Import Publishing your changes as an MST file The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MST file To do this select File gt Publish and then use the dialog box to define a location for and create the MST file O TIP If you use an older MST file created with an earlier version of the MSI file it might not work properly Use the current MSI file to create your MST file Publish the MST file in the same location as the MSI file 17 CHAPTER 2 Customizing installation packages Customizing the SMART Meeting Pro installation package To customize the SMART Meeting Pro installation package open the SMART Meeting Pro msi file in SMART Install Manager see Opening an installation package on page 16 and then set the controls on each page Control Procedure Notes Installation Options Installation directory Type the path to your preferred folder for SMART Meeting Pro software
33. d SMART Meeting Pro connector for Lync Before you install SMART Meeting Pro software with SMART Meeting Pro connector for Lync collaboration option enabled ensure your computers meet the minimum requirements defined in this section This section also provides information on the installation packages and supporting files required for this installation option Computer requirements IMPORTANT SMART Meeting Pro connector for Lync software supports systems that have a maximum of four displays For all systems e 1GB of free hard disk space for minimum installation additional free space required during installation e 1024 x 768 screen resolution or higher e 10 Mbps network connection 100 Mbps recommended supporting TCP IP e Discrete 256 MB VRAM and support for DirectX 9 technology e Microsoft NET Framework 4 Full not Client e Microsoft Visual Studio Tools for Office e Microsoft Lync 2010 full client as opposed to Lync 2010 Attendee or Lync Web App e Remote Ink client software and Lync SDK redistributable installed e Internet Explorer 6 or later For one or two display systems e Windows XP SP3 Windows 7 or Windows 8 operating systems e 2 GHz dual core processor or faster quad core recommended e 1GB of RAM for Windows XP or 2 GB of RAM for Windows 7 4 GB recommended For three to four display systems e Windows XP SP3 Windows 7 or Windows 8 operating systems disabling Advanced Aero theme recommended e 3 GHz du
34. d then click OK Click the Modifications tab click Add and then browse to and select the MST file from step 1 Click OK to apply the MST file to the MSI file Close all open windows and dialog boxes The next time each computer on the domain starts the computer automatically installs the software in Silent mode with the customizations defined in the MST file Chapter 4 Configuring SMART Meeting Pro software Activating SMART Meeting Pro software after installation 00 0 35 Adding a unique e mail address to each computer after installation 37 Orienting your SMART Board interactive whiteboards after installation 38 This chapter provides information on using the following procedures to configure SMART Meeting Pro software after installation e Activating SMART Meeting Pro software after installation e Adding a unique e mail address to each computer e Orienting your SMART Board interactive whiteboards Activating SMART Meeting Pro software after installation There are two situations in which the software doesn t activate completely e Imaging a computer For the software to activate properly each computer you install it on must have a unique installation ID If you use a computer image or clone a hard drive to set up multiple computers they all have the same installation ID as the original computer which can cause a
35. dgit integration 0 Task Reference O Select the installation components and ensure your computers meet the page2 minimum requirements O Customize the installation packages using SMART Install Manager page 15 OR OR Customize the installation packages using a third party tool page 23 O Deploy the installation packages page 25 O Configure SMART Meeting Pro software after installation if required page 35 SMART Meeting Pro connector for Lync 0 Task Reference O Select the installation components and ensure your computers meet the _ page 2 minimum requirements O Customize the installation packages using SMART Install Manager page 15 OR OR Customize the installation packages using a third party tool page 23 O Deploy the installation packages page 25 O Configure SMART Meeting Pro software after installation if required page 35 O Configure the software components of Remote Ink by SMART after page 41 installation required H NOTE Please send any feedback on this guide to DocumentationFeedback smarttech com Contents Installation overview 2 2 2 200 0 i SMART Meeting Pro with Bridgit integration SMART Meeting Pro connector for Lync 022 000 e eee rannan i Chapter 1 Getting started 1 Selecting an installation component 00000 cece cece eee eee ee ee eee cece eeeeeeeeeeeees 2 SMART Meeting Pro with Brid
36. don t specify a folder folder for SMART Meeting Pro Windows Installer installs software SMART Meeting Pro software in C Program Files SMART Technologies SMART Meeting Pro ENABLE_MP_ 0 default None Determines which communication CONNECTOR_ 1 Bridgit layer SMART Meeting Pro software LYNC 2 Lync uses ISX_ String A 22 or 25 character This property automatically appears SERIALNUM SMART Meeting Pro product key in the Product Key box in the activation wizard if you choose not to include the ACTIVATE LICENSE property LYNC __ String A 22 or 25 character Lync This property automatically appears SERIALNUM product key in the Product Key box in the activation wizard if you choose not to include the ACTIVATE_LICENSE property ACTIVATE _ 1 default Register the product key You must include the LICENSE and automatically activate the ISX SERIALNUM property for this property to work For mass activation information see page 35 SMART Meeting Pro software properties BRIDGIT_ SERVER_NAME String The name of the Bridgit server for example bridgit example com The Bridgit server enables the SMART Meeting Pro software installation to connect to other SMART Meeting Pro software installations For more information see smarttech com bridgit If no server name is provided Bridgit software integration is disabled SERVER PWD String The access password for the Bridgit server CREATION PWD
37. e default PDF viewer Select to make SMART Ink Viewer to the default PDF viewer Using third party tools You can customize SMART software installation packages by creating MST files using a third party tool such as Orca database editor and the Windows Installer properties see Windows Installer properties and parameters on page 73 23 Chapter 3 Deploying the software Deploying installation packages cece eee eee eee cece ene e cece eee eaeeeeeeeenneneees 26 SMART Meeting Pro software o ccc c cece ccc ccc ccc cece adando anirai naaraana nann 26 Remote Ink client software c cece cece cece ce ccceeececeeeeeeees 27 Remote Ink service c occ cece ccc ccc cee eee ee eee aaa eee eeeeeeeeeeeeeeeeseereees 28 Using the command line interface 00000 o cece cece cece cece cece eee eeeeeeeeeeeeeeeees 29 Installing prerequisite third party software eee ee eee ee cece ee ceeeeeeeeeeeeee 29 Installing SMART Product Drivers 000 000000 c cece cece eee cece eee eeeeeeeeeeeeeeees 30 Installing SMART Meeting Pro software eee eee ccc cece ec ceceeeeeeeeeeees 31 Installing Remote Ink by SMART 20000 0 0 cece cece cece cece eee eee ee eee eee eee eeeeneeenees 31 Installing Remote Ink client 0000 cece cece eee eeeeeeeeeeees 31 Installing Remote Ink service cece cee eee cece cece cee ece
38. ece cece eeeeeeees 41 About Remote Ink service eee cece cece cece cece cece eeeeeeeeeeeeeees 42 Configuring base address and DNS values for Remote Ink service 43 Configuring how Remote Ink client connects to Remote Ink service 44 Configuring event logging and meeting cleanup in Remote Ink service 50 Starting Remote Ink service e cece cece cee eccceecececceeeeee 53 Chapter 6 Configuring Microsoft Exchange settings 00000 2022 2 55 Accessing administrator settings eee eee ec ccc cece ccc e ccc ccc cece ccc eeeceeeeees 55 Configuring settings cece cece cece cece cece cece nme nennen nnnnnnnnnnn 56 Configuring advanced settings dorai i aaan aa iarain aa nnan 58 Checking registry values 000000000000 ccc cee cece ee cece oaaao adorarea rannin 59 Configuring e mail settings 00000100 aaao oaae cece ee airain arraren 60 CONTENTS Chapter 7 Updating the software a 63 Using a Windows Installer update installation package MSI file 63 Chapter 8 Removing the software 65 Using the command line interface c cece ec eee cece eee eeeeeeeeeeeeeees 65 Using third party imaging or remote management software cece eee cece cece cece ee 70 Appendix A Windows Installer p
39. ee Using SMART Install Manager on page 15 or a third party tool If you don t specify a folder Windows Installer installs SMART Product Drivers in C Program Files SMART Technologies SMART Product Drivers 77 APPENDIX A Windows Installer properties and parameters Property SPU properties Allowed values Notes 0 Don t notify the user when updates are available from SPU INSTALL SPU 1 default Install SPU in Full mode In Full mode users can view the 2 Install SPU in Dashboard mode installed versions of SMART software 0 Don t install SPU as well as their product keys and download and install updates In Dashboard mode users can view only the installed versions of SMART software and their product keys SPU TIME Integer The time in days 1 to 60 By default SPU checks for product FRAME between SPU checks updates every 30 days This property is applicable only if you install SPU PRODUCT 1 default Notify the user when This property is applicable only if you NOTIFICATION updates are available from SPU install SPU SMART Product Drivers properties user logs on Empty string Don t start SMART Ink when the user logs on INSTALL 1 default Enable the registration of Disable the registration of DOCCAM _ SMART Document Camera drivers SMART Document Camera drivers if DRIVERS 0 Disable the registration of they conflict with existing third party SMART Doc
40. eeeceeeeeeeees 32 Using third party imaging or remote management software 0 222 ccc eee cece cece cece cece 33 You can deploy installation packages using the command line interface OR You can deploy installation packages using third party imaging or remote management software H NOTES e You might need to manually activate SMART Meeting Pro software after you deploy it see Activating SMART Meeting Pro software after installation on page 35 e You might need to orient your interactive whiteboard again after installing SMART Meeting Pro software on a multiple display system see Orienting your SMART Board interactive whiteboards after installation on page 38 O TIP You can install Remote Ink client software and Remote Ink service software on individual computers by downloading executable files and using the installation wizards to install the software You can start the installation wizards by downloading the software from smarttech com software 25 CHAPTER 3 Deploying the software Deploying installation packages The following tables identify which installation packages you must install and the order they must be installed in for each software installation option IMPORTANT e Lync client software must be installed and configured on the computer that will host SMART Meeting Pro software with the SMART Meeting Pro connector for Lync enabled before you install SMART Meeting Pro software The Lync cli
41. ent must be Lync 2010 full client as opposed to Lync 2010 Attendee or Lync Web App with a connection to a Lync Server 2010 application e f you re deploying SMART software to computers with Windows XP operating system you must install Windows installer 4 5 which is available from support microsoft com kb 942288 e You must deploy all the installation packages identified for a software installation option SMART Meeting Pro software Information on where to obtain installation packages can be found in the following locations e For SMART Meeting Pro software with Bridgit software integration see Installation packages and supporting files on page 7 e For SMART Meeting Pro software with SMART Meeting Pro connector for Lync enabled see Installation packages and supporting files on page 9 Deploy the following installation packages in the order shown IMPORTANT SMART Meeting Pro software must be installed before Remote Ink client software Order Installation package Bridgit Lync Installation instructions 1 Microsoft NET Framework 4 Extended NA v See Installing prerequisite Profile and Client Profile if not installed third party software on page 29 2 Microsoft Visual Studio Tools for Office if V vA See Installing prerequisite not installed third party software on page 29 26 CHAPTER 3 Deploying the software Order Installation package Bridgit Lync Installation instructions 3 SMART Product Drivers NA v See I
42. erequisites and the Microsoft NET Framework 4 Full files However SMART recommends that you download the latest version of the Microsoft NET Framework files from the Microsoft website For information on deploying the Microsoft NET Framework refer to the NET Framework Deployment Guide for Administrators on the MSDN website msdn microsoft com en us library ee390831 aspx CHAPTER 1 Getting started SMART software installation packages Download the zip files containing these installation packages from smarttech com administratordownloads fl NOTE The Remote Ink zip file includes the Lync 2010 SDK runtime installation program LyncSdkRedist msi Installation package File name SMART Product Drivers SMART Product Drivers Installer msi SMART Meeting Pro software SMART Meeting Pro msi Remote Ink client SMART Remote Ink msi Remote Ink client Before you install Remote Ink client software ensure your computers meet the minimum requirements defined in this section This section also provides information on the installation packages and supporting files required for this installation option Computer requirements e Windows XP SP3 or Windows 7 operating systems see the Lync 2010 and the Online Meeting Add in for Microsoft Lync 2010 System Requirements web page for minimum hardware requirements e 10MB of free hard disk space e 1024 x 768 screen resolution or higher e Microsoft Lync 2010 full client as opposed to Lyn
43. es the record for 24 hours This includes the DNS component that runs on every desktop computer If you re planning to move Remote Ink service to a different computer and are using a non zero TTL for the SRV record the SRV record must be removed 48 hours before Remote Ink service is moved The SRV record must then be replaced by a record with a O TTL value as part of the command used to add an SRV record This procedure gives each Remote Ink client application time to clear its DNS cache Alternatively if you use a TTL of 0 you don t have to complete these actions If a new O TTL value isn t used for the SRV record computers hosting Remote Ink client that still have the old invalid SRV record in cache don t see the computer hosting Remote Ink service in its new location see Checking whether a computer can see an SRV record below for information on determining which SRV record a computer sees A computer s DNS cache can be cleared manually using the ipconfig flushdns command Checking whether a computer can see an SRV record To check whether a computer can see an SRV record use the nslookup command c gt nslookup type SRV smartremoteink tcp example local Optionally on the computer where Remote Ink service is installed use the following command Service Tools ManageSrvRecord psl query nameserver dcl zone example local Whenever Remote Ink client connects to Remote Ink service an entry is made in the Remote Ink so
44. f you select 1 an unscheduled meeting starts automatically at logon if the room resource is available for the next 30 minutes EX_AUTO_RESET 1 default Automatically reset room after meeting end time 0 Disable automatic room reset EX RESET DELAY 5 default Delay time in minutes before automatic room reset feature activates Type the preferred delay time in minutes Only delay values of 1 5 or 10 minutes are supported MEETING MODE DEFAULT FILE FORMAT 76 software starts in Whiteboard mode 1 SMART Meeting Pro software starts in Desktop mode 0 default SMART Notebook notebook 1 Adobe PDF pdf 2 Microsoft PowerPoint ppt pptx EX AUTO 1 default Automatically insert The agenda includes any meeting AGENDA agenda after meeting starts details the user typed in the meeting 0 Disable automatic insertion of invitation in Outlook agenda GALLERYDIR CommonAppDataFolder SMART The path to the Added Content Technologies Gallery My Content folder which is on the local computer where user created content is stored EXTOLLER String Specify the path to add This property is optional additional Gallery content folders DEFAULT 4 default SMART Meeting Pro Whiteboard files will be saved in this format APPENDIX A Windows Installer properties and parameters SMART Product Drivers installation package The following are properties for the SMART Prod
45. f your notes OR Select Regular to use regular ink Administrator password Type a password that users must enter to modify the SMART Meeting Pro software settings If you leave this box blank no password will be required to change SMART Meeting Pro software settings Gallery Location Save Gallery content added by user in Type the path to your preferred folder for added content If you don t specify a folder added content is stored in the following default folder Public Documents Folder SMART Technologies Gallery Added Content The Added Content folder is a location on the local computer where user created content is stored Additional Gallery Folder Type the path to your preferred folder to add gallery folders Customizing the SMART Product Drivers installation package To customize the SMART Product Drivers installation package open the SMART Product Drivers Installer msi file in SMART Install Manager see Opening an installation package on page 16 and then set the controls on each page Control Installation Options Procedure Notes Installation directory Type the path to your preferred folder for SMART Product Drivers If you don t specify a folder Windows Installer installs SMART Product Drivers in C Program Files SMART Technologies SMART Product Drivers 21 CHAPTER 2 Customizing installation packages Control Notes Procedu
46. file and supporting file are required to install and configure Remote Ink service software Save the package in a location on your network that s accessible to the computer on which you plan to install the software Third party installation package The following third party installation package is contained in the Remote Ink zip file available from smarttech com administratordownloads The installation package is located in a folder in the zip file O TIP You can also download this third party installation package from microsoft com downloads Installation package File name Microsoft NET framework 4 Standalone dotNetFx40 Full x86 x64 exe Installer CHAPTER 1 Getting started NOTE You can run the dotNetFx40 Full x86 x64 exe file to install all required Microsoft NET Framework prerequisites and the Microsoft NET framework 4 Full files However SMART recommends that you download the latest version of the Microsoft NET Framework files from the Microsoft website For information on deploying the Microsoft NET Framework refer to the NET Framework Deployment Guide for Administrators on the MSDN website msdn microsoft com en us library ee390831 aspx SMART software installation package Download the zip file containing this installation package from smarttech com administratordownloads Installation package File name Remote Ink service Remote Ink Service msi Language files If you plan to deploy the installation pack
47. ftware event log on the computer hosting Remote Ink client This connection information could be useful in troubleshooting issues For example the following log entry shows that Remote Ink client discovered the Remote Ink service by looking up its DNS SRV record EXAMPLE Discov red service net tcp ink example local 35706 RemoteInk via SRV 47 CHAPTER 5 Configuring Remote Ink software The following entry example shows that Remote Ink client previously connected to Remote Ink service and cached the Remote Ink service information Remote Ink service then used the cached information to connect this time EXAMPLE Discov red service net tcp ink example local 35706 RemoteInk in Cache Configuring user specified and cached service information If you are unable to use autodiscovery using DNS SRV records for example the DNS server cannot be configured as described in Configuring autodiscovery of Remote Ink service on page 44 then the Remote Ink client software will prompt you for the host name and port number of the computer hosting Remote Ink service You won t be prompted to enter the host name and port number again unless this information changes for example Remote Ink service is moved to a different computer IMPORTANT The port number must consist of numeric characters only Do not type in separator characters such as spaces commas or periods Use the following procedures to add the IP Domain name and port num
48. git integration eee cece cece cece ee eeeeeeee 6 SMART Meeting Pro connector for Lync 0020 cece eee e eee eeeeeeeeeee 8 Remote Ink client 10 Remote Ink service o cece cece ec eee eee cece eee eeeeeeeeeeeeeeeeeeereees 12 Language MES orreee ana nana NAAN eects ea ee ehe eee de Role 13 Chapter 2 Customizing installation packages eee eee 15 Using SMART Install Manager 000 0 20222 e ccc e cece cece cece ccc ccc ccc cece cece eee eeeeeeeees 15 Using third party tools 00 00002002 c cece cece c eee cece eeeeeeeeeeeeeeeeeeeees 23 Chapter 3 Deploying the software cece cece cece cece ccc cece cece eee ee eeeeeees 25 Deploying installation packages 0 0 0 cece ccc cee cece eee e eee e eee eneeeeeeeeeeneees 26 Using the command line interface e aa anaana 29 Using third party imaging or remote management software 00 2 22 cceeee eee cece eee 33 Chapter 4 Configuring SMART Meeting Pro software 000 eee eee 35 Activating SMART Meeting Pro software after installation 35 Adding a unique e mail address to each computer after installation 37 Orienting your SMART Board interactive whiteboards after installation 38 Chapter 5 Configuring Remote Ink software 22 22 0000 cece c
49. gs You can change various administrator settings that include enabling Microsoft Exchange integration changing automatic settings and configuring a service account IMPORTANT You must restart SMART Meeting Pro software to apply changes to the configuration settings described in this section H NOTES e To check whether Microsoft Exchange is enabled switch to Organizer mode If a Meeting tab appears Microsoft Exchange is enabled e Forinformation on creating a room account in Microsoft Exchange 2007 or Microsoft Exchange 2010 consult the Microsoft website Use the following procedures to complete a basic configuration of Microsoft Exchange integration with SMART Meeting Pro software 56 CHAPTER 6 Configuring Microsoft Exchange settings BE To enable Microsoft Exchange integration a Ae 9 N Access the SMART Meeting Pro Settings dialog box Press the Microsoft Exchange tab Select Enable Microsoft Exchange integration Type your meeting room resource e mail address in the appropriate box Press OK BE To enable automatic starting of scheduled meetings 1 2 3 4 Access the SMART Meeting Pro Settings dialog box Press the Microsoft Exchange tab Select Auto start scheduled meeting at logon Press OK BE To enable automatic ad hoc meeting creation ping Access the SMART Meeting Pro Settings dialog box Press the Microsoft Exchange tab Select Auto book ad hoc meeting at logon Press OK BE T
50. here to obtain installation packages see nstallation package and supporting file on page 12 IMPORTANT You must configure Remote Ink service before starting the service after deployment see Configuring Remote Ink software on page 41 Deploy the following installation packages in the order shown Order Installation package 1 Microsoft Net 4 Extended Profile if not installed Installation instructions See nstalling prerequisite third party software on the next page 2 Remote Ink service msi See nstalling Remote Ink service on page 32 28 CHAPTER 3 Deploying the software Using the command line interface Using the command line interface you can deploy installation packages in many ways including running commands from the Command Prompt window and including commands in batch script files For information on updating SMART Meeting Pro software see Updating the software on page 63 IMPORTANT e f you want to install language packs you must do so when you first deploy the software If you want to install a language pack after you first deploy the software you must do so using the language pack s individual MSI file e Remote Ink service and Remote Ink client MSI files are not customizable e Install Remote Ink service software at a central site using a dedicated physical or virtual system e If you install Lync client software after installing SMART Meeting Pro software you must restart SMART
51. ice e If you migrate Remote Ink service to a new host computer you must uninstall the software from its original host computer This is because computers hosting Remote Ink client have cached the network address of the original computer hosting Remote Ink service and will continue to attempt to connect to this computer However some computers hosting Remote Ink client will attempt to autodiscover and connect to the new computer hosting Remote Ink service Computers hosting Remote Ink client that are connected to different Remote Ink service host computers are unable to interact with each other using Remote Ink service Configuring event logging and meeting cleanup in Remote Ink service This section provides information on the following optional Remote Ink service configuration procedures e Configuring event logging e Configuring meeting cleanup Configuring event logs This section contains information on configuring the way significant Remote Ink service program events are logged Use the procedures in this section to do the following e Configure which significant Remote Ink service program events are logged e Create a custom event source to redirect output from the default application log to a log dedicated to Remote Ink service program events TIP Redirecting output from the default application log is helpful if you re troubleshooting Remote Ink service and want a log containing only Remote Ink service program events 50
52. iexec i Path File msi Parameter Where o Path is the path to the MSI file o File is the name of the MSI file o Parameter is the installation parameter see Parameters on page 80 BE To run a minor software update using a Windows Installer update installation package Run the following command msiexec i Path File msi REINSTALL ALL REINSTALLMODE vomus Parameter Where o Path is the path to the MSI file o File is the name of the MSI file o Parameter is the installation parameter see Parameters on page 80 64 Chapter 8 Removing the software Using the command line interface c cece cece ccc ee eee eee cence eee eeeeeeeeeeeeeenees 65 Using third party imaging or remote management software 20 222 c cece ee cece cece eee eeees 70 You can remove SMART software using the command line interface OR You can remove SMART software using third party imaging or remote management software Using the command line interface Using the command line interface you can remove SMART software in many ways including running commands from the Command Prompt window and including commands in batch script files E IMPORTANT Remove the common platform only after you remove all other SMART software BE To remove SMART Meeting Pro software Run the following command Where o Path is the path to the SMART Meeting Pro msi file o Parameter is the instal
53. ing Pro connector for Lync 000000 eee ee eee cece e eee eeeeeeeeeeeeeees 8 Computer requirements c cece cece cece cece ce eee ccecceeceeeeeeeees 8 For all systems e cence cece eeeeeeceececcecesceeeees 8 For one or two display systems ee 8 For three to four display systems 0 0 e cece raorao raoran nann 8 Installation packages and supporting files 0 00 00 eee eee cece eeeceeeeeees 9 Third party installation packages 1 0 2 2 eee cece cece cece ccc cc cece cece eeeceeceeeeeees 9 SMART software installation packages e cece cece ceeeeeeeeeeee 10 Remote Ink client c ccc ec c ccc e cece cece cece cece cece ec eeeeecceeeeececeeteeeeeeeees 10 Computer requirements 2 2 2 2 eee ee eee cece cece cece aooaa oraaa aaran rannen 10 Installation package and supporting file e cece ccc eeeceeeeeeeeees 11 Third party installation package c cece cece eee aroan cece eeeeeeeeeeeees 11 SMART software installation package c ccc c cece cece cece cece cece eee eeeees 11 Remote Ink service 2222222 c cece cece eee cece cece cece cece cece ceeeteeeeeeeeceeeeeeeeees 12 Computer requirements 2 0 0 2 eee ccc cece e cece cece cece cece cece cece ceceeeeeeeeeeeeeeneees 12 Installation package and supporting file e cece cece cece eeeeees 12 Third party installation package
54. inistration tools 37 CHAPTER 4 Configuring SMART Meeting Pro software To add an e mail address to the registry entry after installation 1 Select Start 5 Run The Run dialog box appears 2 Type regedit and then click OK The Registry Editor window appears 3 Use the following table to locate the appropriate key for your operating system Operating system Folder location Windows XP and HKEY_LOCAL_MACHINE Software SMART Windows 7 32 bit Technologies SMART Meeting Pro Version 3 1 MSExchange operating system Windows 7 64 bit HKEY_LOCAL_MACHINE Software Wow6432Node SMART operating systems Technologies SMART Meeting Pro Version 3 1 MSExchange 4 Right click MeetingRoomEmail and then select Modify 5 Type the room resource computer s unique e mail address in the Value data box and then click OK 6 Close the Registry Editor window 7 Restart SMART Meeting Pro software Orienting your SMART Board interactive whiteboards after installation If after you install SMART Meeting Pro software on a multiple display system your touch on one screen registers on another you must orient your interactive product again Use the following procedure to orient your interactive product using SMART Settings TIP You can also access the screen orientation procedure from the Pen Tray See your interactive product s user s guide for more information To orient multiple interactive products 1 Press the SMART Meeting
55. install the software Third party installation packages The following third party installation packages are contained in the SMART Meeting Pro software zip file available from smarttech com administratordownloads The installation packages are located in folders in the zip file O TIP You can also download these third party installation packages from microsoft com downloads Installation package File name Microsoft NET Framework 4 dotNetFx40 Full x86 x64 exe Standalone Installer Microsoft Visual StudioTools for Office vstor40 x86 exe for 32 bit computers Microsoft Visual Studio Tools for Office vstor40 x64 exe for 64 bit computers H NOTE You can run the dotNetFx40 Full x86 x64 exe file to install all required Microsoft NET Framework prerequisites and the Microsoft NET Framework 4 Full files However SMART recommends that you download the latest version of the Microsoft NET Framework files from the Microsoft website For information on deploying the Microsoft NET Framework refer to the NET Framework Deployment Guide for Administrators on the MSDN website msdn microsoft com en us library ee390831 aspx SMART software installation packages Download the zip files containing these installation packages from smarttech com administratordownloads Installation package File name SMART Product Drivers SMART Product Drivers Installer msi SMART Meeting Pro software SMART Meeting Pro msi CHAPTER 1 Getting starte
56. k 78 SMART Install Manager about 15 downloading 15 installing 15 using 16 SMART Product Update 22 78 Spanish 79 81 82 86 startup 75 78 Swedish 80 82 system recovery software 35 T Tablet PC support 78 third party applications 33 70 Turkish 80 82 U unsigned drivers 23 79 updates 63 W Windows 7 operating system 23 78 Windows Installer 73 X XML 17 SMART Technologies smarttech com support smarttech com contactsupport
57. lation parameter see Parameters on page 80 OR Run the following command to remove the software using the product code msiexec x Product code Parameter 65 CHAPTER 8 Removing the software Where o Product code is the product code for the version of SMART Meeting Pro software you re removing including the braces and 4 Version Product code 2 0 596BD3B5 DC48 4AD 2 A60A 4C 39C 9852294 2 1 4BD7F008 CDD9 454D 8A5B 4F F8BB8FEF02 2 2 76F84A17 835E 46C 7 9C 31 520BAFD5AC9D 2 3 E1660294 4C 1E 4893 A40D FFE0051E824F 3 0 C75C357C 3368 4 142 AC8D 9F528B57373D 3 1 0F31DCED 1093 44C 8 B606 70C5F 108E70B 3 1 SP1 A6C3D 76B 3CDB 4A35 82B3 E66B9B518152 o Parameter is the installation parameter see Parameters on page 80 BE To remove Remote Ink service software Run the following command msiexec x E Cara AO Where o Path is the path to the Remote Ink Service msi file o Parameter is the installation parameter see Parameters on page 80 OR Run the following command to remove the software using the product code Where o Product code is the product code for the version of Remote Ink service software you re removing including the braces f and Y Version Product code 1 0 7B388E 17 638C 4D CF 986E F68D 33974130 o Parameter is the installation parameter see Parameters on page 80 66 CHAPTER 8 Removing the software BE To remove Remote Ink clie
58. les and codes Language packs File chinese simplified language pack msi Code 0507C 320 0AAC 48C 5 A9E2 5EF 1939EDF56 czech language pack msi danish language pack msi D4D68022 BE82 4C 7B 87D5 2460A9BDB001 1EAB215B E60D 4734 81C6 20D2A7A3B5A3 dutch language pack msi 9B2B8676 0C52 4F97 9869 3E0CC87C85E0 english united kingdom language pack msi AD53E305 0F31 426E 85D 1 35C63D913639 french language pack msi 015BE11B 72BE 44C4 99BA 36CA831757E4 german language pack msi 5C3C8ICB A7 19 46C5 80C 7 2E2237AD 3692 italian language pack msi DB9D6AF8 FC 14 43B2 B3CE SA6C8C8ICF44 japanese language pack msi norwegian language pack msi 649C 11F3 9B7D 423C BBOF AD5F985D E03A E5B6189B 2FEE 4B0F 98DE F86F 04975528 portuguese_ portugal language_ pack msi F9914964 383B 4B92 ADEC 6A5608566219 portuguese brazil language pack msi 97A542D0 3E82 4F73 A594 7E284559C66F russian language pack msi spanish language pack msi 6BDED2D 7 9987 49B 1 81B8 6EB2B 38B559A 29ADE094 DA64 46EC 835C 1DEC4A035614 spanish_ international_latin_american _ language_pack msi F7CO6E3B 9BC3 41 1C 867E 53CAE223DB 13 swedish_language_pack msi 640A01FF E76A 458B A630 EE8BCDBF4649 turkish_language_pack msi 82 C1F6AEE2 93BE 408B 894 1 856A8B69E 1B7 Appendix C Microsoft Exchange Server polling intervals A user can start a scheduled meeti
59. n activation error e Protecting software for computer configurations If you use system recovery or protection software you should activate the software before you lock or freeze the computer for your users However if you can t you must activate the software afterward IMPORTANT SMART Meeting Pro software and SMART Meeting Pro connector for Lync have separate product keys You must enter both product keys during the software installation process to use SMART Meeting Pro software with Lync integration enabled 35 CHAPTER 4 Configuring SMART Meeting Pro software To activate SMART Meeting Pro software after installation Run the following command o Value is 4 to run the activation wizard in unattended mode OR Value is 6 to run the activation wizard in user interface mode o Optional flags are optional flags you can include to configure the activation wizard Flag Purpose monitor Number Specify the monitor to display the activation wizard proxy Host Port Specify the proxy host and port number to use for activation proxyuser User Specify the proxy user name to use for activation proxypassword Password Specify the proxy password to use for activation locale Code Display the activation wizard user interface ina specific language where Code is your language code see nstallation language files and codes on page 81 o Product key is the software product key 36 CHA
60. ng or an unscheduled ad hoc meeting when he or she logs into a room resource computer Depending on the availability of the room resource meetings can be started automatically or manually To enable this SMART Meeting Pro software polls the Microsoft Exchange Server that it s integrated with to retrieve the logged in user s calendar and the times that a room is booked SMART Meeting Pro software polls the Microsoft Exchange server at the following intervals e When SMART Meeting Pro software starts e Every 10 seconds for the first five minutes after the start of a meeting to enable meeting rooms to automatically join a Bridgit meeting e Once every minute after the first five minutes of a meeting to ensure that a user can extend a meeting only if the room is available beyond the scheduled meeting e When a different user logs into the room resource computer with his or her network credentials O TIP See the SMART Meeting Pro software online Help for more details on extending a meeting and adding other meeting rooms to a scheduled meeting Hl NOTE SMART Meeting Pro software polls the Microsoft Exchange Server only for the time stamp that records the last time a user or room calendar was changed If the time stamp received from the server is later than the time stamp saved by SMART Meeting Pro software then SMART Meeting Pro software will access the room or user calendar or both By using this polling rate SMART Meeting Pro soft
61. nstalling SMART Product Drivers on page 30 4 Lync2010SDK Lync SDK redistributable v For information on deploying the Lync 2010 SDK refer to Install Lync 2010 SDK on the MSDN website msdn microsoft com en us library hh378534 aspx H NOTE The Lyne 2010 SDK runtime installation program LyncSdkRedist msi is included in the SMART Remote Ink zip file 5 Meeting Pro msi NA NA See Installing SMART Meeting Pro software on page 31 6 Remote Ink msi v See Installing Remote Ink client on page 31 Remote Ink client software For information on where to obtain installation packages from see Installation package and supporting file on page 11 Deploy the following installation packages in the order shown Order Installation package Installation instructions 1 Microsoft NET 4 Full Profile if not installed See Installing prerequisite third party software on page 29 27 CHAPTER 3 Deploying the software Order Installation package 2 Lync 2010 SDK Lync SDK redistributable Installation instructions For information on deploying the Lync 2010 SDK refer to the Install Lync 2010 SDK on the MSDN website http msdn microsoft com en us library hh378534 aspx H NOTE The Lync 2010 SDK runtime installation program LyncSdkRedist msi is included in the SMART Remote Ink zip file 3 Remote Ink msi See Installing Remote Ink client on page 31 Remote Ink service For information on w
62. nt installation packages For more information on the required installation packages including third party installation packages see Installation package and supporting file on page 11 Deploy the installation packages see Deploying the software on page 25 Configure Remote Ink client see Configuring Remote Ink software on page 41 BE To install Remote Ink service 1 Ensure your computers meet the minimum software and hardware requirements see Computer requirements on page 12 Download and deploy the Remote Ink service installation packages For more information on the required installation packages including third party installation packages see Installation package and supporting file on page 12 Deploy the Remote Ink service installation packages see Deploying the software on page 25 Configure and start Remote Ink service see Configuring Remote Ink software on page 41 IMPORTANT Configure Remote Ink service before you start the service CHAPTER 1 Getting started SMART Meeting Pro with Bridgit integration Before you install SMART Meeting Pro software with Bridgit integration enabled ensure your computers meet the minimum requirements defined in this section This section also provides information on the installation packages and supporting files required for this installation option Computer requirements For all systems e 1GB of free hard disk space for minimum installation additional free space requi
63. nt software Run the following command Where o Path is the path to the Remote Ink Client msi file o Parameter is the installation parameter see Parameters on page 80 OR Run the following command to remove the software using the product code o Product code is the product code for the version of the Remote Ink client you re removing including the braces f and Y Version Product code 1 0 B6FCC 721 9A73 46EA 88C6 7F C2F5138F 24 o Parameter is the installation parameter see Parameters on page 80 EI To remove SMART Product Drivers 67 IMPORTANT Removing SMART Product Drivers prevents other SMART software products from running If you installed SMART Product Drivers using the SMART Product Drivers Installer msi file run the following command to remove the software using the installation package msiexec x Path SMART Product Drivers Installer msi o Path is the path to the SMART Product Drivers Installer msi file o Parameter is the installation parameter see Parameters on page 80 OR msiexec x Product code Parameter CHAPTER 8 Removing the software Where o Product code is the product code for the version of SMART Product Drivers you re removing including the braces f and Y Version Product code 10 0 124 0 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 131 0 FF7A64AB 214A 47D 1 95E7 742BCBA7F6C9 10 0 163 1 FF7A64A
64. o enable the automatic end meeting feature 1 2 3 4 Access the SMART Meeting Pro Settings dialog box Press the Microsoft Exchange tab Select Auto reset room after meeting end time Press OK BE To change the delay time before your meeting automatically ends 57 a BP 9 N Access the SMART Meeting Pro Settings dialog box Press the Microsoft Exchange tab Select Auto reset room after meeting end time Select 1 5 or 10 minutes from the drop down menu Press OK CHAPTER 6 Configuring Microsoft Exchange settings BE To enable automatically inserting your meeting details _ Access the SMART Meeting Pro Settings dialog box 2 Press the Microsoft Exchange tab 3 Select Auto insert agenda at meeting start 4 Press OK Configuring advanced settings You can also use the SMART Meeting Pro Settings dialog box to configure the following advanced settings IMPORTANT You must restart SMART Meeting Pro software to apply changes to the configuration settings described in this section e Configure SMART Meeting Pro software to use a service account instead of using the logged on user s credentials e Manually specify the URL of the Microsoft Exchange and Active Directory servers that SMART Meeting Pro software authenticates against O TIP By default SMART Meeting Pro software detects your local Microsoft Exchange and Active Directory servers BE To configure a service account 1 Access the SMART Mee
65. ork files from the Microsoft website For information on deploying the Microsoft NET Framework refer to the NET Framework Deployment Guide for Administrators on the MSDN website msdn microsoft com en us library ee390831 aspx SMART software installation package Download the zip file containing this installation package from smarttech com administratordownloads H NOTE The Remote Ink zip file includes the Lync 2010 SDK runtime installation program LyncSdkRedist msi Installation package File name Remote Ink client SMART Remote Ink msi CHAPTER 1 Getting started Remote Ink service Before you install Remote Ink service ensure your computers meet the minimum requirements defined in this section This section also provides information on the installation packages and supporting files required for this installation option Computer requirements E IMPORTANT Remote Ink service software is not configured for use on untrusted networks such as the Internet e Windows Server 2008 R2 SP1 see the Installing Windows Server 2008 R2 web page for minimum hardware requirements e 2GB of RAM e 10GB of free hard disk space e Microsoft NET Framework 4 Full not Client e 10 Mbps wired network connection 1 Gbps wired network is recommended e Remote Ink service software at a central site on a dedicated physical or virtual server Installation package and supporting file The following installation package also Known as an MSI
66. osoft Exchange settings 4 Usethe following table to locate the appropriate key for your operating system Operating system Folder location Windows XP and HKEY_LOCAL_MACHINE Software SMART Windows 7 32 bit Technologies SMART Meeting Pro Version 3 1 MSExchange operating system Windows 7 64 bit HKEY_LOCAL_MACHINE Software Wow6432Node SMART operating systems Technologies SMART Meeting Pro Version 3 1 MSExchange 5 Check the following registry key Name Description MeetingRoomEmail SMART Meeting Pro software uses this registry key for the room e mail address This key is required and should contain the e mail address of the meeting room in which SMART Meeting Pro software is installed AuthUsername and If you selected the Use service account instead of logged on AuthPassword user s credentials option in the Microsoft Exchange tab then registry keys exist for the service account logon name and password AuthAD Server and If you didn t select automatic detection of Microsoft Exchange ConnURL Server and Active Directory server options during Microsoft Exchange configuration then SMART Meeting Pro software will require Active Directory and Microsoft Exchange server addresses Configuring e mail settings If you don t enable integration with Microsoft Exchange you can configure SMTP e mail settings or the computer s default e mail client You can also restore the e mail settings to default Hl NOTES e
67. ote Ink service on a server meeting the requirements listed in Remote Ink service on page 12 To install Remote Ink service Run the following command Where Path is the path to the Remote Ink Service msi file 32 CHAPTER 3 Deploying the software Using third party imaging or remote management software The following procedure shows how to deploy SMART software using Group Policy based deployment software For information on deploying SMART software using your organization s third party imaging or remote management software see the software s documentation NOTE This procedure may vary depending on your version of Windows operating system and your system preferences BE To deploy an installation package 1 10 33 Copy the MSI file and the MST file to Domain Controller NNETLOGON where Domain Controller is your domain controller Open Control Panel double click Administrative Tools and then double click Active Directory Users and Computers The Active Directory Users and Computers window appears Right click your domain and then select Properties The Properties dialog box appears Click the Group Policy tab and then click Edit The Group Policy Object Editor dialog box appears Browse to Computer Configuration Software Settings Right click Software Installation select New gt Package and then browse to and select the MSI file from step 1 In the Deploy Software section click Advanced an
68. path to the SMART Product Drivers Installer msi file o Parameter is the installation parameter see Parameters on page 80 OR Run the following command to remove SMART Ink using the product code Where o Product code is the product code for the version of SMART Ink you re removing including the braces f and Version Product code 1 0 4A1F2472 6164 43FA 9D2F B35E7 1A8DF32 1 1 4A1F2472 6164 43FA 9D 2F B35E71A8DF32 o Parameter is the installation parameter see Parameters on page 80 El To remove SMART Common Files 69 I CAUTION Removing SMART Common Files can cause your SMART software to stop responding If you installed SMART Common Files using the SMART Product Drivers Installer msi file run the following command to remove the software using the installation package msiexec x Path N SMART Product Drivers Installer msi Parameter Where o Path is the path to the SMART Product Drivers Installer msi file o Parameter is the installation parameter see Parameters on page 80 OR Run the following command to remove SMART Common Files using the product code msiexec x Product code Parameter CHAPTER 8 Removing the software Where o Product code is the product code for the version of SMART Common Files you re removing including the braces f and Version Product code 2011 10 8 OE5DD7A3 BE29 430C 970B C553F4A58C 39 2012 11 x ED 2455F7 6AA6 4D 3C 85
69. re Language Selection Select the language packs you want to install Select the language packs you want to install Some SMART software doesn t support all listed languages Install SMART Product Update in Full mode SMART Product Update SPU Options Select to install SMART Product Update SPU in Full mode In Full mode users can view the installed versions of SMART software as well as their product keys and download and install updates Install SMART Product Update in Dashboard mode Select to install SPU in Dashboard mode In Dashboard mode users can view only the installed versions of SMART software and their product keys Do not install SMART Product Update Select to not install SPU Check for updates Type the number of days 1 to 60 between SPU checks This option is available only if you install SPU in Full mode By default SPU checks for product updates every 30 days Notify users about SMART product updates Select to notify users of available SMART product updates through the Windows notification area This option is available only if you install SPU in Full mode Customer Experience Enable the Customer Experience Program on all devices Select to automatically enable the Customer Experience Program for all users Users can disable the Customer Experience Program through the Help menu Disable the Customer Experience Program on all de
70. re remote software integration is disabled collaboration Bridgit Server Type the name of the Bridgit server The Bridgit server enables the SMART Meeting Pro software installation to connect to other SMART Meeting Pro software installations For more information see smarttech com bridgit Creation password Type the creation password for the Bridgit server Automatically share primary screen Select to share the main screen each time a user starts a new session Show meeting password on collaboration bar Select to show the meeting password in text on the Bridgit Collaboration Bar Additional Configuration Default mode Select Desktop to enable SMART Meeting Pro software to open in Desktop mode OR Select Whiteboard to enable SMART Meeting Pro software to open in Whiteboard mode 20 CHAPTER 2 Customizing installation packages Control Default file save format Procedure Select the default file format that SMART Meeting Pro software uses to save whiteboard pages Select from the following formats e notebook e ppt pptx Notes Users are still able to select a different file format when they save whiteboard pages Files saved in ppt format have reduced functionality and can t be opened again in SMART Meeting Pro software Ink type Select Calligraphic to use calligraphic ink which smoothes your writing strokes and improves the readability o
71. red during installation e 1024 x 768 screen resolution or higher e 10 Mbps network connection 100 Mbps recommended supporting TCP IP e Microsoft NET Framework 4 Full not Client e Microsoft Visual Studio Tools for Office For one or two display systems e Windows XP SP3 Windows 7 or Windows 8 operating systems e 2 GHz dual core processor or faster quad core recommended e 1GB of RAM for Windows XP or 2 GB of RAM for Windows 7 or Windows 8 4 GB recommended e Discrete 128 MB VRAM and support for DirectX 9 technology For three to eight display systems e Windows XP SP3 Windows 7 or Windows 8 operating systems e 2 GHz dual core processor or faster quad core recommended e 3GB of RAM for Windows XP or 4 GB of RAM for Windows 7 or Windows 8 e Discrete 128 MB VRAM and support for DirectX 9 technology For nine to 16 display systems e Windows 7 or Windows 8 64 bit operating systems disabling advanced Aero theme recommended e 3 GHz dual core processor or faster quad core recommended e 8GB of RAM or more e Discrete 256 MB VRAM and support for DirectX 9 technology CHAPTER 1 Getting started Installation packages and supporting files The following installation packages also known as MSI files and supporting files are required to install and configure SMART Meeting Pro software with Bridgit integration enabled Save the packages in a location on your network that s accessible to all the computers on which you plan to
72. ro software with Bridgit software integration enabled 1 Ensure your computers meet the minimum software and hardware requirements see Computer requirements on page 6 Download the SMART Product Drivers and SMART Meeting Pro software installation packages For more information on the required installation packages including third party installation packages see nstallation packages and supporting files on page 7 Customize the SMART Meeting Pro software installation packages including selecting Bridgit software integration option see Using SMART Install Manager on page 16 and Using third party tools on page 23 Deploy the installation packages see Deploying the software on page 25 Configure SMART Meeting Pro software after deployment if required see Configuring SMART Meeting Pro software on page 35 CHAPTER 1 Getting started BE To install SMART Meeting Pro software with SMART Meeting Pro connector for Lync enabled and Remote Ink client IMPORTANT You must deploy and configure Lync client software on the computer that will host SMART Meeting Pro software with the SMART Meeting Pro connector for Lync enabled before you deploy SMART Meeting Pro software The Lync client must be Lync 2010 full client as opposed to Lync 2010 Attendee or Lync Web App with a connection to a Lync Server 2010 application 1 Ensure your computers meet the minimum software and hardware requirements see Computer requirements on page 8
73. roperties and parameters 73 Properties 2 2 Cee teint pawn lesen doy ea Seance tet lan acne wies dade tata 73 Parameters aan NG Ecol Ng BN Soren Pesan Aad Hess e Jadededadle wine niacin da DALAG 80 Appendix B Language files and codes 2 0 0 0 0 cece 0 0 cece cece aoaaa aoaaa oaaao 81 Installation language files and codes e cece eee eeceecceeeceeeeeeees 81 LANGUAGE PACKS au ua hh dann tation hea on ita Tce nee oe nas 82 Appendix C Microsoft Exchange Server polling intervals 222222000220020 83 MA ass cee eee a ta etl AA 85 Chapter 1 Getting started Selecting an installation component ccc cece eee eee cece cece eee eeeeeeeeeeeeeeeeeeees 2 SMART Meeting Pro with Bridgit integration c cece cece ee nen nnnnnnnnnnnn 6 Computer requirements 2 2 2 2 eee cece cece eee e cece cece eee ee nme nme nn nn en nannan 6 For all systems e cece cece eee eeeeeceececcececeeeeees 6 For one or two display systems ooo 6 For three to eight display systems narani naa annann nnnnnn 6 For nine to 16 display systems _ 22222222002 6 Installation packages and supporting files eee cece cece cece cece eeeees 7 Third party installation packages e cece cece cece cece eceeceeeeceeeeeees 7 SMART software installation packages cece cece e eee e cece eeeeeeeeeeees 7 SMART Meet
74. service for example ink example local 45 CHAPTER 5 Configuring Remote Ink software E To use a PowerShell script provided under the software installation in the Tools folder Run the following command to add an SRV record from using the command line interface powershell ex noexit lt full path to gt ManageSrvRecord psl install nameserver lt host name of name server gt zone lt zone gt EXAMPLE _ C Program Files SMART Technologies Remote Ink Service Tools o host name of name server is the name of the DNS name server i e the domain controller o zone is the DNS zone in which the SRV record should be installed o host machine name is the name of the computer hosting Remote Ink service o time to live is the number of seconds a computer hosting Remote Ink client is recommended to cache the DNS record in its local DNS cache Hl NOTE Use a value of 0 to avoid caching the DNS record The default value for this parameter if not specified is 86400 i e 24 hours EXAMPLE powershell ex noexit C Program Files SMART Technologies Remote Ink Service Tools ManageSrvRecord psl install nameserver dcl zon xample local target ink example local ttl 86400 port 35706 46 CHAPTER 5 Configuring Remote Ink software Hl NOTE By default the ManageSrvRecord ps1 uses a time to live TTL value of 86400 24 hours This means that any DNS service that queries this SRV record cach
75. ssues if you deploy the installation in Silent mode Therefore it s best to disable the registration of third party drivers if you deploy the installation in Silent mode Language pack properties Don t select more than 20 language packs see smarttech com kb 170081 ZH_CN 1 Install the Chinese Simplified language pack CS 1 Install the Czech language pack DA 1 Install the Danish language pack NL 1 Install the Dutch language pack EN GB 1 Install the English UK language pack FR 1 Install the French language pack DE 1 Install the German language pack IT 1 Install the Italian language pack JA 1 Install the Japanese language pack NB 1 Install the Norwegian language pack PT PT 1 Install the Portuguese Portugal language pack PT BR 1 Install the Portuguese Brazil language pack RU 1 Install the Russian language pack ES 1 Install the Spanish Spain language pack 79 APPENDIX A Windows Installer properties and parameters Property Allowed values Notes ES MX 1 Install the Spanish Mexico language pack SV 1 Install the Swedish language pack TR 1 Install the Turkish language pack Parameters The following are the standard Windows Installer parameters for the msiexec command Parameter Use lq Hide the installation wizard H NOTE This is Silent mode qb Show a basic installation wizard qb
76. teeeeeeeeeeeees 23 You can customize installation packages using SMART Install Manager OR You can customize installation packages using third party tools and Windows Installer properties Using SMART Install Manager SMART Install Manager enables you to customize SMART software installation packages also known as MSI files by publishing MST files You can then deploy the MSI and MST files to computers using third party imaging or remote management software Installing SMART Install Manager Download and install SMART Install Manager from the SMART Support website I To install SMART Install Manager from the website 1 Go to smarttech com administratordownloads 2 Scroll to SMART Meeting Pro software click Choose a version and then select SMART Meeting Pro software gt 3 1 for Windows CHAPTER 2 Customizing installation packages 3 Click Download SMART Install Manager and then click Download fl NOTE SMART Install Manager version 1 1 36 0 or newer is required if your product key has 25 characters 4 Save the Install Manager exe file to your computer 5 Double click the Install Manager exe file The SMART Install Manager installation wizard appears 6 Follow the on screen instructions Using SMART Install Manager After you install SMART Install Manager shortcuts to the software appear on the desktop and in the Start menu under All Programs gt SMART Technologies gt SMART Install Manager With SMART Install
77. th SMART Meeting Pro software and Remote Ink by SMART Installation components SMART Meeting Pro software with Bridgit software integration enabled Purpose Enables remote and local teams to collaborate in real time using SMART Meeting Pro software in conjunction with Bridgit conferencing software Typical location Meeting room computer SMART Meeting Pro software with SMART Meeting Pro connector for Lync enabled and Remote Ink client Enables remote and local teams to collaborate in real time using SMART Meeting Pro software in conjunction Lync 2010 software Meeting room computer Remote Ink client Enables remote participants who don t have SMART Meeting Pro software installed on their computer to collaborate with other meeting participants who use SMART Meeting Pro software with SMART Meeting Pro connector for Lync enabled Remote meeting participant s laptop or desktop computer CHAPTER 1 Getting started Installation components Purpose Typical location Remote Ink service Enables the room computer of the Computer with a network meeting participant who s sharing connection to computers hosting his or her desktop to receive Remote Ink client software digital ink data from Remote Ink clients H NOTE You can also deploy SMART Meeting Pro software without enabling a collaboration option see Customizing the SMART Meeting Pro installation package on page 18 I To install SMART Meeting P
78. ting Pro Settings dialog box 2 Press the Microsoft Exchange tab 3 Select Use service account instead of logged on user s credentials 4 Type your domain user name and password in the appropriate boxes 5 Press OK BE To configure server settings 1 Access the SMART Meeting Pro Settings dialog box 2 Press the Microsoft Exchange tab 58 CHAPTER 6 Configuring Microsoft Exchange settings 3 Press Server Settings The Microsoft Exchange Server and Active Directory Server settings dialog box appears 4 Press OK Checking registry values When you use the SMART Meeting Pro Settings dialog box to configure Microsoft Exchange the following registry keys are automatically configured e Meeting room e mail e Service account credentials e Microsoft Exchange Server and Active Directory Use the following procedure to ensure that the correct registry values were assigned during the Microsoft Exchange configuration process FI CAUTION Use caution when you open the Windows registry editor If you incorrectly modify the Windows registry you can damage your computer s operating system Back up your registry before performing the following procedures BE To check the registry key values 1 Logon to the computer hosting SMART Meeting Pro software as an administrator 2 Select Start 5 Run The Run dialog box appears 3 Type regedit and then click OK The Registry Editor window appears 59 CHAPTER 6 Configuring Micr
79. todiscovery of Remote Ink service _ 0 2 0 2 eee cece e cece eee ee 44 Checking whether a computer can see an SRV record 2 22222 e eee eee eee eee eee 47 Configuring user specified and cached service information 00 48 Configuring event logging and meeting cleanup in Remote Ink service 50 Configuring event logs 0 00002 c ccc c cece ccc ccc cece ee eee eee ee ee eeeeeeeeeeeneeeeeeeeees 50 Configuring meeting cleanup 00 c cece ccc eee eee eee nee e eee e ee eeeeeeeeeeeeeeees 52 Starting Remote Ink service 0 2 2 2 cece cece eee e cece oraaa ccc cece ccc eeecceeeeeeeeeeeees 53 This chapter provides information on configuring Remote Ink service and Remote Ink client after deployment The following table identifies the required recommended and optional Remote Ink software configuration procedures Configuration procedure Required Recommended Optional Configuring a base address and domain name system NA DNS value for Remote Ink service see Configuring base address and DNS values for Remote Ink service on page 43 IMPORTANT You must configure a base address and DNS value for Remote Ink service before you start the service Configuring Remote Ink client to autodiscover Remote Ink vA service using an SRV DNS resource record see Configuring autodiscovery of Remote Ink service on page 44 Enabling Remote Ink client to connect to Remote Ink WA
80. ttings for SMART Meeting Pro software using the SMART Meeting Pro Settings dialog box Information is provided on the following configuration options e Accessing administrator settings e Configuring settings e Checking registry values assigned during the configuration process e Configuring e mail settings H NOTE The SMART Meeting Pro Settings dialog box is available on each computer that hosts SMART Meeting Pro software when the software is running Accessing administrator settings You can change various administrator settings including your administrator password To access the SMART Meeting Pro Settings dialog box 1 Press the SMART Meeting Pro a icon in the notification area and then select SMART Settings 55 CHAPTER 6 Configuring Microsoft Exchange settings 2 Press SMART Meeting Pro Settings The SMART Meeting Pro Settings log on dialog box appears 3 Type your administrator password and then press OK NOTE There is no password by default The SMART Meeting Pro Settings dialog box appears BE To change the administrator password 1 Press the SMART Meeting Pro a icon in the notification area and then select SMART Settings 2 Press SMART Meeting Pro Settings The SMART Meeting Pro Settings log on dialog box appears 3 Press Change Password The Change administrator password dialog box appears 4 Type your current password and new password in the appropriate boxes 5 Press OK Configuring settin
81. uct Drivers installation package E IMPORTANT e Before deploying the SMART software installation packages you must deploy the following third party packages Microsoft NET Framework 4 Full files and Microsoft Visual Studio Tools for Office e The SMART Product Drivers installation package includes SMART Ink and SMART Common Files You must deploy the SMART Product Drivers installation package before you deploy the SMART Meeting Pro software installation package e f you want to install language packs you must do so when you first deploy the software If you want to install a language pack after you first deploy the software you must do so using the language Property General properties pack s individual MSI file Allowed values Notes TRANSFORMS INSTALLDIR String A language MST file for the installation see Installation language files and codes on page 81 String The path to your preferred folder for SMART Product Drivers Ensure the specified MST file is in the same folder as the MSI file This property defines the language of the installers user interface and the installed software s icons and shortcuts It doesn t define the installed software s user interface language The installed software uses the computers operating system language if it s supported or English U S if not You can also use the TRANSFORMS property to apply an MST file created by SMART Install Manager s
82. ument Camera drivers drivers on the computer LOSU_ 1 default Start BRDTOOLS SMART Product Drivers after the installation Empty string Don t start SMART Product Drivers after the installation ENABLE _ 1 default Use Tablet PC This property is applicable to Windows STPCS functionality with the SMART Board 7 operating system only It has no interactive whiteboard without effect on other operating systems connecting a Tablet PC If you specify Null users don t have Empty string Don t use Tablet PC touch support at the Windows logon functionality with the SMART Board screen interactive whiteboard without connecting a Tablet PC LOSU_INK 1 default Start SMART Ink when the 78 APPENDIX A Windows Installer properties and parameters Property DEFAULT PDF Allowed values 1 default Set SMART Ink Viewer as the default PDF viewer Empty string Don t set SMART Ink Viewer as the default PDF viewer Notes 0 default Disable the registration of unsigned third party drivers CUSTOMER 0 default Disable the Customer LOGGING Experience Program 1 Allow the user to enable or disable the Customer Experience Program INSTALL 1 Enable the registration of unsigned If you enable the registration of UNSIGNED _ third party drivers unsigned third party drivers the DRIVERS installation process could ask users if they trust the makers of the drivers during installation This can cause i
83. uring base address and DNS values for Remote Ink service Use the following procedure to configure a base address and DNS value for Remote Ink service BE To configure the base address and DNS value 1 Goto C Program Files SMART Technologies Remote Ink Service 2 Open Remoteinkservice exe config with a text editor 3 Scroll to and change the base address to the following lt add baseAddress net tcp myhost example com 35706 RemoteInk gt o myhost example com is the fully qualified domain name FQDN of the computer hosting Remote Ink service software o The port number 35706 is configurable EXAMPLE lt add baseAddress net tcp 1 2 3 4 35706 RemoteInk gt 4 Scroll to and change the dns value to the following lt dns value Domain name gt Where Domain name is the domain name of the computer hosting Remote Ink service EXAMPLE lt dns value example inc gt 5 Save the file 43 CHAPTER 5 Configuring Remote Ink software Configuring how Remote Ink client connects to Remote Ink service This section provides information on recommended procedures for configuring how Remote Ink client connects to Remote Ink service IMPORTANT If you do not complete the procedures in this section users are prompted to enter the Remote Ink service IP Domain name each time they first log on to a computer hosting Remote Ink client software for example the first time they use SMART Meeting Pro software with
84. vices Select to automatically disable the Customer Experience Program for all users Users can t enable the Customer Experience Program through the Help menu Optional Settings Register SMART Document Camera drivers Select to enable the registration of SMART Document Camera drivers Disable the registration of SMART Document Camera drivers if they conflict with the third party drivers on the computer 22 CHAPTER 2 Customizing installation packages Control Register unsigned drivers Procedure Select to enable the registration of unsigned third party drivers Notes If you enable the registration of unsigned third party drivers the installation process could ask users if they trust the makers of the drivers during installation This can cause issues if you deploy the installation in Silent mode Therefore it s best to disable the registration of third party drivers if you deploy the installation in Silent mode Start SMART Board Tools at logon Select to start SMART Board Tools when the user logs on Enable Tablet PC Support Select to use Tablet PC functionality with your SMART interactive display without having to connect a Tablet PC This property is applicable to Windows 7 operating system only It has no effect on other operating systems Start SMART Ink at logon Select to start SMART Ink when the user logs on Make SMART Ink Viewer th
85. ware significantly reduces the load on the Microsoft Exchange Server 83 Index A activation 35 74 Bridgit Server 20 74 C Chinese 79 81 82 command line interface 29 65 computer imaging 35 Customer Experience Program 22 79 Czech 79 81 82 D Danish 79 81 82 desktop icons 75 document camera See SMART Document Camera downloads SMART installation packages 7 10 11 13 software patches 8 third party installation packages 7 9 11 12 drivers SMART Document Camera 22 78 unsigned 23 79 Dutch 79 81 82 E e mail addresses 75 e mail server 75 85 English 79 81 82 French 79 81 82 G German 79 81 82 imaging 35 Install Manager See SMART Install Manager installationcomponents 2 Installation overview i Italian 79 81 82 J Japanese 79 81 82 language files 81 language setup 73 77 M Microsoft NET framework 7 9 11 12 29 Microsoft Exchange settings Accessing 55 advanced settings 58 Configuring 56 e mail settings 60 INDEX Microsoft Visual Studio Tools for Office 7 9 30 MSI files 63 MST files 17 73 77 81 Norwegian 79 81 82 P parameters 80 passwords 20 74 Portuguese 79 81 82 prerequisites knowledge 2 product key 74 protection software 35 R Remote Ink software About 41 42 configuring 43 44 50 starting 53 Russian 79 81 82 S serial number See product key sharing 20 75 shortcuts 6 75 Silent mode 80 SMART Document Camera 22 78 SMART In

Smart Technologies 3.1 Computer Hardware User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents