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Siemens 300 H Telephone User Manual

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Contents

1. 72 Preventing override 70 Terminating a connection on a line key 73 Holding a call on a line key and picking it up again 74 Holding a call on a line key exclusively and picking it up again 74 Picking up a held call 70 Forwarding calls for lines 75 Storing and activating variable call forwarding for a line 75 Storing and activating a fixed call forwarding destination for a line 76 Activating fixed call forwarding for a line without storing 76 Cancelling the fixed call forwarding destination 77 Deactivating call forwarding for a line 77 Taking calls for colleagues in ateam 78 Picking up a specific team call 78 Having the number of the called station displayed 79 Taking a call in a hunt group 79 Removing station from hunt group adding station to hunt group 79 Automatic parking and resumption of a call 80 Manual parking and resumption of a call 80 PICKING up a callon hold ss 4 uen es en etar tose ewe ee 81 Calling a team member directly 81 The lamp statuses of direct station selection DSS keys
2. 36 Call duration CISA es i eeds dancin La Gea bekes beeen kes oe 37 If you don t get through 38 Using the callback facility ooon coe Heed Gee oe ek he ral ee oes 38 Storing a callback request 38 Answering a callback request 38 Rejecting a callback request 38 Checking cancelling stored callback requests 39 Camping on a colleague s call 39 Overriding a colleague s call intrude 40 Telephone settings 41 Adjusting the ringing tone volume 41 Adjusting the ringing tone pitch 41 Adapting the handsfree function to the acoustics of yourroom 42 setting the volume of the alerting tone 42 Adjusting the angle of the display to suit a seated position 1 42 Contents Preventing misuse of the telephone 43 Selecting the language for the user prompts displays 44 Storing numbers system functions and timed reminders 45 Storing a repertory dialling number on a key 45 Storing a number for redialling 46 Storing a caller s number or a number which has been dialled 46 Storing a
3. 16 K Key labelling programme ns 88 L Last number redial 34 Line KEYS ooeceeeccccccccccessceeccsssseeeeessseeeseenseeeens 66 lamp Statuses 67 OF ITC UP ne 66 secondary line ceiien 66 M MailboX Gene 16 Callback request 16 cancelling entries o n 17 Making a call l ii 21 Making a second call l 24 Messenger call l 87 N Number label icien 88 Number suppression neiccen 22 0 Open listening ossessi 14 Operating instructions cece eeee cee 89 Override security inneren 72 P Parking Manual sreng 80 PARA NCOP sorires i 80 Primary line line KEYS us 66 R Relocating ER 65 Repertory dialling o n 45 Ringing tone pitch o 41 Ringing tone volume 4e ns 41 S Saved number redial e 23 Second call en 15 Second call executive 0 eee eee 86 Second telephone executive 0 0 86 Selection With KEYS eicere 5 Service MenU ares 5 RO A NA 13 Speakerphone gt enn 13 SCHOOL 14 Speakerphone mode cece 13 T Taking over a call executive secretary oo eee 84 V Variable call forwarding 75 Index 1P A31003 H8400 C104 1 7619 The information in this document contains general descriptions of the technical options available which do not always have to be present in individual cases The required features should therefore be specified in each individual c
4. 81 Contents Calling a direct station selection DSS user 82 Taking a call for a direct station selection DSS user 82 ub Executive secretary functions Making calls in an executive secretary team 83 Calling executive or secretary s office 83 The lamp statuses of direct station selection DSS keys 83 Making a call to the executive secretary 83 Taking a call for the executive in the secretary s office 84 Taking a call for the executive during a call in progress 84 Extending a call to the executive 84 Switching calls directly to the executive 85 Taking a call on the executive s telephone 85 Taking calls for other executive secretary teams 86 Using second telephone for executive 86 Activating deactivating second call for executive 86 Using the call signal function sr ss sous 4 Pew OSG sd OE a Hse 87 Calling a messenger 87 Designating a deputy for the secretary 87 Lie telephone Labelling documentation and accessories 88 RNA LOS SR 88 Attaching the telephone number label 88 Using the key labelling programme 88 Re ordering the Operating
5. Calls for the secretary are not redirected only calls for the executive Taking a call on the executive s telephone A call for the executive is not answered in the secre tary s office After 15 seconds depending on the sys tem you hear an alerting tone on the executive tele phone The display indicates who is calling Lift the handset Press the flashing key Making calls in an executive secretary team Step by Step Taking calls for other executive secretary teams If several executive secretary teams have been config ured you can pick up calls for other teams Lift the handset Press the flashing DSS key for example Executive 3 gt Executes Call pickup is also possible during a call in progress Please request the other party to wait briefly before you press the flashing key Using second telephone for executive Precondition A second telephone has been config ured for the executive The executive s first and second telephones each have a call park key Parking a call at the first telephone Press the key The lamp lights up Resuming a call at the second telephone Lift the handset Call park Press the flashing key Activating deactivating second call for executive As the executive you can specify whether your calls are to be received in the secretary s office while you are conducting a call If you are making a call and at the same time expecti
6. At S Remove chip card Step by Step Identification with the chip card optiset E advance only Precondition You have been assigned a chip card by System Support for logon at other telephones The tele phone at which you wish to log on must be equipped with a chip card reader optiset E signature module Within your own HiPath 4000 or Hicom 300 E H system area Insert the chip card All lamps light up briefly ID card and the number of the home station are indi cated on the display At another HiPath 4000 or Hicom 300 E H system in the integrated network Insert the chip card Enter the node code for your own HiPath 4000 or Hi com 300 E H system enquire with System Support Enter your own number and press the square key Deactivating identification at the other telephone If you logged on with a PIN Press the key The lamp lights up Enter the service code Select and confirm Select and confirm I Identification is deactivated automatically if the farend telephone is not used for several minutes If you logged on with a chip card Remove the chip card when the telephone is in the idle State Step by Step Enter the code Enter the code Relocating with the telephone Relocating with the telephone Enquire with System Support whether this is possible with your telephone system After consulting with System Support you can de register your telephone from its presen
7. Consultation You call a second user The second user does not an swer Press the key to return to the waiting user or the waiting conference a ey Group call You are connected to a single user A group call is sig nalled Information about the group call appears in the display Press the flashing key to accept the group call The first user is placed on hold The lamp is on Switchover Using stored numbers to make calls Step by Step Using stored numbers to make calls Using a call list missed calls If you are unable to take an external and or an internal call this call request is stored in a call journal Your tele phone can also be configured so that answered calls are entered in this call list Your telephone stores the last 6 outgoing and the last 12 incoming calls in chronological order Each call is assigned a time stamp The display begins with the most recent unanswered entry in the list If several calls are received from the same user a new entry is not made for each call instead the last time stamp is updated for this caller Interrogating the call list call log Precondition System Support has configured a call list for your telephone Press the key The lamp lights up Enter the service code for incoming calls Enter the service code for outgoing calls Confirm gt Select and confirm Confirm gt Select and confirm Using stored numbers to make calls Step
8. Add on unit with programmable keys Up to four of these add on units can be connected to your telephone optiset E signature module Add on unit for personal identification PIN with a chip card optiset E data adapter For the connection of a PC via a V 24 interface optiset E ISDN adapter For the connection of an ISDN terminal such as an ISDN fax machine a video unit or a PC with an So interface optiset E teleworking adapter For the transfer of all your telephone settings to the telephone at your tele working workplace Labelling documentation and accessories optiset E privacy module Add on unit for the voice encryption of calls optiset E headset headset plus adapter For the connection of a headset tape recorder optiset E contact adapter For additional call signalling e g in the form of a second ringer in a noisy environment or an illuminated display outside an office e g Do not en ter optiset E control adapter For the connection of a headset to a telephone linked to a PC optiset E phone adapter For the connection of a second optiset E telephone The second optiset E telephone can be called via its own number optiset E analog adapter For the connection of an additional analog telephone a fax machine or a PC with a modem card optiset E acoustic adapter For the connection of a desktop microphone a loudspeaker box or a sec ond handset optiset E distance adapter For extending the r
9. Enter the number or code correctly or as instructed Possible cause Data transmission in progress Possible response Wait and then try again later Who to contact if a problem occurs In the case of faults which last longer than 5 minutes for example please get in touch with System Support 93 Index Index A Add on conference creeren 72 Angle of display 0ccceccceeeeeeeeeeneee 42 Automatic call forwarding ece 57 C CAE ostnceensoigeaomanaeniyuee 32 interrogating sorires inani 32 Call pickup team ccce 78 Call signal function 2 87 EE E EEA E 38 ACCODUNO oriana as 38 SONIA na ln 38 Callback request ceecee 16 COR E E EE 39 O a EE cetecantaimacaaeeeenes 4 Checking functionality 00 c eee 49 Conference managing seisan ons 29 Consultation cvicccnidsecrvensswansecnscdoecsenisenennnees 24 D Deactivating 2 64 Deputy secretary s office oo 87 Do not disturb facility oo eee 19 DSS keys team 2 81 E Executive secretary functions n 83 Extending a call 30 F Fixed call forwarding 76 Forwarding calls sn 2 51 E E E EEEE 75 H Handsfree conversing function 42 FON ROUND sarisi e 79 I Identification at another telephone deactivating es 64 WIM CND CATO isormiiioiminiiornaiianiai 64 Individual speed dialling numbers SONDO ceis aa ae US 46 Internet service 89 Interrogating Mailbox
10. Storing DSS number Storing call forwarding for number Using call list Second call on off Do not disturb on off Stop voice calling on off Hunt group remove add Call forwarding on off Forwarding for number enquire oft Ringer cutoff off on Own voice mailbox Remote voice mailbox PIN 1 option network wide PIN 2 PIN 3 PIN 4 PIN 5 PIN off Changing class of service DTMF suffixdialling on Display suppression on Display suppression off Malicious call holding Using paging facility Show used line Privacy on Privacy off Lamp test LED Display test Key test Acoustic test Terminal identity ID Software version Power feeding range Telephone with line keys and multi line access keyset O O1 R WN Variable call forwarding Other type of call forwarding Incoming calls Outgoing calls Variable call forwarding Other type of call forwarding Loudspeaker Handset Ringing tone volume Ringing tone pitch Alerting tone Handsfree conversing not for UK
11. The lamp goes out Entries remain in the mailbox until you delete them Using the mailbox function optional Users with a mailbox HiPath Xpressions can use it by calling the messaging extension for example set up call forwarding types and check available messages Spoken user prompting directs you to all available func tions If call forwarding is active the messaging exten sion is shown on the display Information on call for warding can be found in the chapter Forwarding calls gt page 51 Timed reminders Precondition You have stored a timed reminder gt page 48 When the stored time has been reached The telephone rings Lift the handset The time of the reminder is displayed Replace the handset IE If you do not lift the handset the telephone rings several more times and Timed reminder is dis played before the reminder is cancelled Incoming call on loudspeaker voice calling 17 Taking calls and setting up calls Step by Step You are addressed directly by a colleague over the loud speaker Handsfree conversing and open listening are activated automatically You can answer immediately in the handsfree convers ing mode Note optiset E advance has open listening only Lift the handset and reply You can speak to the colleague directly gt page 22 Step by Step Service Menu Headset Headset Service Menu Taking calls and setting up call
12. using labelling programme WINTASBE order no P31003 E80 T101 19 In the case of many optiset E units we recommend the use of DIN A4 sheets A31003 E80 1T 100 19 on which all the insert strips are pre punched Labelling documentation and accessories Re ordering the Operating Instructions These Operating Instructions can be re ordered in a documentation pack age from the Siemens Sales Organisation The order number is A31003 G3000 B312 8 7619 To obtain further information or to place an order please get in touch with System Support Downloading the Operating Instructions from the Internet in PDF format You can download these Operating Instructions from the Internet in the form of a file http www siemens com communication manuals The Operating Instructions are in PDF format You therefore require a com puter on which the Adobe software product Acrobat Reader is installed To download from the Internet you need a computer with Internet access and a WWW browser such as Netscape Communicator or Microsoft Inter net Explorer Individual operating instructions You can obtain the data files for these operating instructions in order to modify them to suit your own purposes Ordering accessories The optiset E adapters are slide in modules which can be inserted in the mounting positions beneath optiset E advance Their use is dependent on the specific requirements of the workstation optiset E key module
13. Direct call to a colleague via loudspeaker voice calling 22 Entering commands with tone dialling DTMF suffix dialling 23 Contents Calling several persons simultaneously 24 Making a second call consultation 24 Alternating between two calls toggling 24 System supported conference saasa aaa a 25 Setting up a CONFErENCE 0 26 Expanding the conference 27 Transferring the conference 28 During the conference 29 Extending a Call e e SE 6 od oa Se be a ete oi co She oe 30 Using the switchover button 30 Using stored numbers to make calls 32 Using a call list missed calls 0 0 0 0 00 cee eee 32 Interrogating the call list call log 32 Dialling a number in the call list 33 Deleting an entry from the call list 33 Saved number Tedial 2 2 naaa gen aaa 33 Last number redial nnana aana ee A dis EY Hee 8H Few ow 34 Dialling with repertory keys 34 Dialling with individual speed dialling numbers 395 Dialling with system speed dialling numbers 39 Making project calls 36 Setting up a project call
14. Identifying oneself with PIN and dialling 62 Identification with the chip card optiset E advance only 64 Deactivating identification at the other telephone 64 Contents 10 Relocating with the telephone 65 Disconnecting the telephone from its present station line 65 Reconnecting the telephone at the new station line 65 J Multi line and team functions Making multi line and team calls 66 Using line keys 2a 5 cai vies ta doar ain A av ia dt a Ge we ey ae amp Bodh ee 66 The different states of line key lamps 67 The lamp is flashing slowly the call has been placed on hold 67 PIOVO N eaa d tn art Ate ao aaa Rae ee whoa Sek en Bas 67 Taking calls on line keys 67 Taking calls in the order offered 68 Taking calls with priority 68 Activating deactivating ringer 69 Dialling with line keys 70 Identifying the line used 71 Alternating between different lines 11 Terminating a connection on a line key 72 Entering a call on a line add on conference 72 Station override security si 4 issu dates sus used es dou 72 Allowing override
15. Telephone settings Step by Step Adapting the handsfree function to the acoustics of your room In order to improve the clarity of voice transmission dur ing handsfree conversing you can adapt the micro phone sensitivity of your telephone to suit the acoustics of your room normal room reverberating room sound proofed room Press one of the keys when the telephone is idle Select and confirm Select the type of room acoustics Keep pressing the keys until the required setting is displayed Store Setting the volume of the alerting tone You hear the alerting tone for example when you re ceive a second call during a call in progress or when a call has not been taken by any members of your team Press one of the keys when the telephone is idle Select and confirm To increase decrease the volume keep pressing the keys until the required volume level has been reached Store Adjusting the angle of the display to suit a seated position By swivelling the display unit you can adjust it so that you can read the displays clearly from your normal sit ting position Telephone settings Step by Step Preventing misuse of the telephone You can prevent unauthorised persons from using your telephone and the telephone directory during your ab sence Precondition You have been assigned a personal iden tification number PIN by System Support Preventing unauthorised dialling Press the
16. above Therefore for all further steps see gt page 53 Deactivating call forwarding for a line Precondition The telephone is in the idle state After a line key has been pressed an activated call forwarding function is indicated on the display Only if it is not your primary line Press the line key for the required line With the call forwarding key Press the key The lamp goes out Call forwarding Via the Service Menu Press the key The lamp lights up Enter the service code gt Select and confirm gt Select and confirm gt Confirm For further information see gt page 53 11 Making multi line and team calls Step by Step 78 and or Taking calls for colleagues in a team If a member of a team does not answer a call within 15 seconds depending on the system the other mem bers of the team hear an alerting tone Telephone in the idle state The telephone rings The display shows Call for Lift the handset and press the flashing key You have now taken over the call Waiting call l Waiting call l Press the flashing key only You are in the handsfree conversing open listening mode In the course of a call Press the flashing key The first party waits while you are connected to the sec ond party gt page 71 Waiting call l Terminating the second call back to the first Press the key Disconnect Picking up a specific team call You
17. belonging to this line key is flashing slowly Resuming the call Press the flashing line key Continue the call Holding a call on a line key exclusively and picking it up again Precondition You have taken a confidential call on a line key Placing on hold Press the key The lamp lights up Select and confirm The line key on which the call is parked flashes slowly The call can only be resumed at your telephone and is not signalled at any other telephone Resuming the call Press the slowly flashing line key Continue the call Making multi line and team calls Step by Step Picking up a held call A colleague in an open plan office has parked a call ona line key and requests you verbally to take over the call You have no access to this line Lift the handset Select and confirm Enter the station number of the telephone at which the call was parked You automatically pick up this call Forwarding calls for lines If you activate call forwarding for a line which can also be accessed at other telephones the call forwarding function applies to all line keys belonging to this line Storing and activating variable call forwarding for a line ine Press the line key e g for line 3235 With the call forwarding key Press the key The lamp lights up Service Menu Call forwarding Press the key Via the menu Service Menu Press the key The lamp lights up The available
18. by Step The first call in the call list is displayed User Date and time of the entry and reason for the entry The display begins with the most recent unanswered call In the case of calls from the same party the number of calls is displayed Displaying further calls from the list Select and confirm Terminating interrogation Press the key The lamp goes out Dialling a number in the call list Precondition You interrogate the call list the wanted call is displayed Select and confirm The user is called Deleting an entry from the call list Precondition You interrogate the call list the wanted call is displayed Select and confirm Saved number redial If your telephone is configured for this type of redialling you can store a number and then dial it at a later point in time gt page 46 You can redial the number at the oush of a button Press the key The other party answers Lift the handset With the handset on hook handsfree conversing and open listening 33 Using stored numbers to make calls Step by Step Last number redial If your telephone is configured for this type of redialling each number dialled is stored for possible redialling Press the key Last no redial Enter your individual code for Last number redial if necessary enquire with System Support The other party answers Lift the handset With the handset on hook handsfree conversin
19. corrected automatically overnight All other faults First get in touch with System Support If the fault cannot be eliminated Customer Service must be called in 91 Advice for users Step by step or or Dealing with error messages on the display Possible cause Maximum input time exceeded Handset not replaced Possible response Enter more quickly avoid lengthy pauses between key actuations Possible cause System is overloaded no lines free queue is full Possible response Wait and then try again later Possible cause a The function is not available at this point in time b The number you dialled does not exist Possible response a Wait and then try again later b Enter the number correctly or call the attendant Possible cause Speed dialling number does not exist timed reminder entered incorrectly barred or inadmissible input pre condition not met e g attempt to toggle without a sec ond party incomplete dialling Possible response Correct your input select a permissible option enter the number in full Step by step or Advice for users Possible cause a Attempt to use a barred function b PIN entered incorrectly Possible response a Apply to System Support for authorisation to activate this function b Enter the PIN correctly Possible cause Number not entered completely star or square key not pressed Possible response
20. executive or secretary line keys for direct calls to the executive or to the secretary s office An executive secretary telephone also has an in tercept key while a secretary s telephone has a pickup and a deputy key How to make best use of your telephone e No doubt you have colleagues or outside business associates to whom you make frequent calls You can save a great deal of time and effort by storing these numbers on keys Storing a speed dialling number on a key gt page 45 e All too often the number you have dialled is engaged But afterwards you are extremely busy and completely forget to try ringing it again Our advice make a habit of using the Callback facility gt page 38 Contents How to activate functions 5 ee OOU gee gon Gee Babess Gao OG A a eek ee on le ee ae ee 5 Via the Service MENU ne ca bnew Oe eS de 5 vor USING a function key AR we ck seen ser hae carte amet 5 Which functions can be used 6 Basic and enhanced convenience functions 1 6 Additional multi line and team functions 6 Additional executive secretary functions 6 How to make best use of your telephone 6 J Basic and enhanced convenience functions Taking calls and setting up calls 13 Taking a call with the handset 13 Answering a call via the speaker
21. key The lamp lights up Service Menu Enter the service code Select and confirm Select and confirm Enter the PIN code number In the case of optiset E advance with chip card Chip card reader Insert the chip card All lamps light up briefly reader Input is followed by the display Executed Remove the chip card again chip card IE When the telephone is disabled in this way a special dial tone is audible when the handset is lifted Internally within HiPath 4000 dialling is possible in the usual way Telephone settings Step by Step Enabling the telephone again Press the key The lamp lights up Service Menu Enter the service code Select and confirm Select and confirm Enter the PIN code number Input is followed by the display Executed Selecting the language for the user prompts displays Your HiPath 4000 or Hicom 300 E H system can be con figured for up to five different languages The first lan guage programmed is the default If your telephone has a language key you can program a different language The period of time for which the other language remains active is dependent on the language option which has been configured There are two possibilities e Static language option The language remains programmed until you select a different language e Temporary language option The language remains programmed until the end of the next call after wh
22. key speakerphone 13 Open listening within the room during a call 14 Switching to speakerphone 14 Switching to the handset n auaa aana aaaea 14 Using the second call facility 15 Activating deactivating second call 15 Taking the second call n n 656 oe e080 ee GR ae eed Pee ew ee ee 15 Using the mailbox Es SL s ccas ti adieu ie dira SG en Be a 16 Retrieval from mailbox 4 ee wh ewe ire heed eee ttes 16 Answering a callback request 16 Deleting mailbox entries 17 Terminating mailbox retrieval 17 Using the mailbox function optional 17 LIMSdT MINABES 4424s des Ro a order neh OE ewe ee eee RA 17 Incoming call on loudspeaker voice calling 17 Activating deactivating stop voice calling 19 Taking a call on the headset 19 Activating deactivating do not disturb 19 Malicious call holding 20 Setting up Calls 21 Dialling with the handset off hook 21 Dialling with the handset on hook 21 Suppressing the number display at the called party 22
23. other par ties by way of two or more lines These can be either calling parties gt page 67 or called parties gt page 70 You are conducting a call on line 1 for example The line key of the party on hold flashes slowly Press the slowly flashing line key The first party waits on line 1 Press the slowly flashing line key The second party waits on line 2 You can alternate between the parties as often as you wish 71 Making multi line and team calls Step by Step 72 Speaker I ine J Privacy E Service Menu Terminating a connection on a line key Replace the handset Press the key which is lit Entering a call on a line add on conference Precondition There is a call on one of the lines The line key lamp is lit Press the line key Conference tone can be heard by you and by the users who are already connected All three parties can now converse with one another The lamp remains lit Call entering is not possible if the Privacy func tion has been activated for the line in question IE If one of the three parties replaces the handset the other two remain connected to each other If the remaining parties are yourself having en tered the call and the person who originally seized the line consultation is no longer possible Station override security Allowing override Your primary line can be programmed so that no one can enter the line when it is busy In t
24. telephone gt page 50 The lamp statuses of direct station selection DSS keys The lamp is not lit the user is not making a call The lamp is lit the user is making a call The lamp is flashing there is an incoming call for the user the user has not answered it yet Making multi line and team calls Step by Step Jones Jms Jes Calling a direct station selection DSS user Note the lamp status of the DSS key The lamp is not lit the user is not making a call Press the DSS key e g Jones Lift the handset With the handset on hook you are in the handsfree conversing open listening mode The lamp is lit the user is making a call Press the DSS key You are camped on to the other party s call He hears a tone the call pickup key flashes at his telephone and your name and number are displayed When the other party answers lift the handset With the handset on hook you are in the handsfree conversing open listening mode Taking a call for a direct station selection DSS user The called team member is not at his normal workplace for example Lift the handset Press the flashing key e g Jones Making calls in an executive secretary team Step by Step Making calls in an executive secretary team Each executive secretary team is configured by Sys tem Support An executive secretary team can consist of a maxi mum of 4 executive telephones and 2
25. types in the idle menu e Variable forwarding e Forwarding for internal and for external Select and confirm while the phone is idle Forwarding is deactivated and the forwarding destination is deleted Activating and deactivating forwarding using switch If a forwarding destination has been programmed for fixed forwarding you can use the switch to activate and deactivate the forwarding facility If variable forwarding is activated it can only be deactivated with the switch Press the key The lamp lights up Select and confirm Select and confirm Confirm Confirm This deletes any destination number pro grammed for variable forwarding Automatic call forwarding Forwarding of internal and external calls in the system can be configured and activated for your line by System Support Calls can be rerouted e unconditionally e when the line is busy e when the call is not answered Unconditional call forwarding should only be used if the line is for outgoing calls only for example on an eleva tor If you have set up fixed or variable call forwarding and if the manually programmed forwarding destinations are not obtainable for example because they are busy then calls are automatically forwarded to the system for warding destinations 57 Forwarding calls Step by Step Forwarding calls for a different terminal pull divert You can store activate check and deactivate call for warding for another te
26. volume settings e The ideal distance between yourself and the tele phone for handsfree conversing is approx 50 cm 13 Taking calls and setting up calls Step by Step Open listening within the room during a call You can allow other persons in the room to listen in on the call Always inform the other party that you are switching on the loudspeaker Precondition You are making a call with the handset To activate Press the key The lamp lights up To deactivate Press the key The lamp goes out Speaker Switching to speakerphone Precondition You are making a call with the handset Hold the key down and replace the handset Then re lease the key and continue the call Switching to the handset Precondition You are engaged in a call in the hands free conversing open listening mode Lift the handset Continue the call 14 Taking calls and setting up calls Step by Step Using the second call facility When you are expecting an important call you should activate the second call call waiting facility The arrival of this second call is signalled to you if you happen to be engaged in a call You can then either accept or dis regard the second call Activating deactivating second call Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm Taking the second call Precondition You are making a call Second c
27. your tele phone You can also check what you have stored on in dividual keys yourself The following types of key as signment are possible e Repertory dialling gt page 45 e Direct station selection gt page 81 and gt page 83 e Function gt page 47 Precondition The telephone is in the idle state Press the key The lamp lights up Enter the service code Select and confirm Press the required key The key assignment is displayed Confirm and then press another key to check the func tion assigned to it Press the key The lamp goes out Step by Step Forwarding calls Forwarding calls Using call forwarding You can program two types of call forwarding e fixed forwarding and e variable forwarding With fixed forwarding you can program a forwarding destination that will remain valid until you change or de lete it This forwarding function can be switched on and off With variable forwarding you can choose between 6 dif ferent types of forwarding e Variable forwarding unconditional forwarding Forwarding for internal Forwarding for external Forwarding for busy Forwarding after time Forwarding for busy after timeout Call forwarding is activated when a forwarding destina tion is programmed When the variable forwarding func tion is switched off the forwarding destination is auto matically deleted When forwarding is activated you can see the following display in the idle menu
28. Fixed forwarding Forwarding to e g 222 Klaus Meier own number Forwarding is on external Forwarding for busy No display message Forwarding after time _ No display message Forwarding for busy af No display message ter timeout Fixed forwarding If you have programmed a forwarding destination for fixed forwarding you can activate and deactivate the forwarding facility either in the Service Menu or with a Forwarding calls Step by Step Service Menu TI Destinations y Callforwarding y Next Torwarding wpe gt V Next forwarding type gt gt Enter destination gt Ena K Service Menu E Destinations y C W Next forwarding type gt 22805 Harald Meier gt gt gt V Fixed forwarding on or gt V Fixed forwarding off forwarding key configured by System Support The pro grammed forwarding destination remains valid until you change or delete it Programming changing a forwarding destination Press the key The lamp lights up Confirm Confirm Display shows Variable forwarding Confirm Display shows Fixed forwarding If forward ing has been programmed the destination Is displayed Start Fixed forwarding Enter the number of the forwarding destination Any destination previously saved will be overwritten Confirm when the complete number has been entered Activating deactivating fixed forwarding You can only activate fixed forwarding if a destination number h
29. Instructions 89 Downloading the Operating Instructions from the Internet in PDF format 89 Individual operating instructions 89 Ordering accessories 44 144427440eueuteuensiumium uraduned 89 11 Contents 12 Advice for users 91 CAT One l DO ee scutes 91 How to deal with malfunctions 91 Dealing with error messages on the display 92 Who to contact if a problem OCCUIS 6 060eieve wed bee sera 93 LES 2 CPP EET E EET 94 Jh Quick reference operating instructions appendix Taking calls and setting up calls Step by Step Taking calls and setting up calls Taking a call with the handset The telephone rings The caller is displayed Lift the handset Terminating a call Replace the handset Answering a call via the speaker key speakerphone The telephone rings The caller is displayed Press the key The lamp lights up You are in the handsfree conversing open listening mode Note optiset E advance has open listening only Increase or decrease the volume Keep pressing the keys until the required volume level is set Terminating the call Speaker I Press the key The lamp goes out Notes for speakerphone mode e Tell the called party that you are using speaker phone e The handsfree conversing equipment works best at low
30. SIEMENS HiPath 4000 Hicom 300 E 300 H Operating Instructions optiset E standard optiset E advance optiset E advance plus optiset E advance conference About these Operating Instructions These Operating Instructions describe the use of the optiset E standard optiset E ad vance optiset E advance plus und optiset E advance conference telephones in conjunction with the HiPath 4000 Communication Server Version 1 0 and Hicom 300 E 300 H all Ver sions How to use these Operating Instructions Step by Step J es or Service Mena JEN Sven E Wz Ecce JEN Consulter y gt Mnerpe Displays Callback Please dial The operating procedures are presented in a logical sequence in the coloured column The symbols used have the following meanings Lift the handset Replace the handset Enter number or code Press the setting keys on the telephone Press the key Press the key which is lit Press the key which is flashing The selection option is shown on the display Confirm with key y Look for the selection option Press keys lt ___ P_ until the selection option appears on the display Then confirm with key y Line 1 contains instructions or acknowledgement messages depending on the particular situation Line 2 contains selection options for functions which you can confirm by means of y___ If the character gt is visible on the right hand side t
31. a stored reminder Service Menu Press the key The lamp lights up Enter the service code Select and confirm A stored timed reminder is dis played Confirm if you have stored several timed reminders Select and confirm Service Menu J Press the key The lamp goes out Checking the telephone Step by Step Checking the telephone Checking its functionality You can test the functionality of your telephone This in cludes the following checks e Are all the key lamps operating properly e ls the display operating properly e Do all the keys function e Are there any problems with the loudspeaker hand set ringing tone volume ringing tone pitch alerting tone or handsfree conversing facility Otherwise if necessary for servicing e the terminal ID identity of the telephone e the software version of the optiset E telephone e the power feeding range of the line Precondition he telephone is in the idle state Press the key The lamp lights up Enter the service code Select and confirm Select and confirm the required test function Follow the user prompts on the display Service Menu Press the key The lamp goes out The test is terminat ed 49 Checking the telephone Step by Step Service Menu Service Menu Checking the assignment of functions to keys You can carry out a check to determine which functions have been pre assigned to which keys on
32. all is ac tivated Waiting call The alerting tone is audible The lamp flashes a The caller hears ringing tone as though you were free Press the key You are connected to the second caller The first party is placed on hold Terminating the second call resuming the first call Press the key H Replace the handset and lift it again Taking calls and setting up calls Step by Step Using the mailbox Callers who dialled your number during your absence can leave a callback request in your mailbox You will also find mail server voice fax messages In your mailbox if this facility is available Retrieval from mailbox The lamp lights up if the mailbox contains new entries which have still to be retrieved Press the key The first entry is displayed Keep pressing the mailbox key in order to see the other messages Meaning of the display Call callback request e g from Mr Jones Answering a callback request The callback request is displayed Select and confirm The user is called Step by Step Service Menu Taking calls and setting up calls Deleting mailbox entries The required entry is displayed Select and confirm You cannot delete new voice messages that you have not played back entirely You can jump to the end of a message by entering 66 This designa tes the message as old thereby making it dele table Terminating mailbox retrieval Press the key
33. and you have a code for the project in question Setting up a project call Press the key The lamp lights up Enter a service code between 61 for project number 1 and 65 for project number 5 Enter the PIN Press the key The lamp lights up Select and confirm Confirm Select and confirm PIN2 PINS Enter the external number Make your call in the usual way gt page 21 IE Project call mode is subject to a time limit It is deactivated automatically if you do not use your telephone over a 5 minute period for example Step by Step Making project calls Call duration display The call duration display is configured by System Sup port The display shows either the duration of the call or the cost of the call The display can be switched off The call duration is shown in the first line on the right with format HH MM SS and 24 hour system The dis play appears ten seconds after the call has begun The cost display feature must be applied for from the network operator and configured by System Support 37 If you don t get through Step by Step or If you don t get through Using the callback facility If the telephone which you have called is busy or there is no answer you can place a request for callback This also applies to external calls via ISDN switching centres This saves you having to dial the number repeatedly You are then called back e as soon as the other pa
34. ange Headset For users with high calling rates Desktop microphone For handsfree conversing in difficult acoustic conditions Active loudspeaker box For enhanced acoustic quality during handsfree conversing Second handset To counteract the effects of loud ambient noise IE For details of the products listed above please refer to the Data Sheet for optiset E telephones Advice for users Advice for users Care of the telephone e Use either a damp cloth or an antistatic cloth to clean the telephone set Never use a dry cloth e lf the telephone set needs to be cleaned thoroughly use a neutral di luted surface active cleaning agent Take care that all traces of the cleaning agent are removed with a damp cloth using water only e Never apply a cleaning agent which contains alcohol or which is liable to harm plastic surfaces never use an abrasive cleaning powder How to deal with malfunctions There is no response after a key has been pressed Check whether the key has become stuck No ringing tone when an incoming call is received Check whether you have disabled the telephone gt page 19 If you have cancel this function in order to receive calls again You cannot dial a number Check whether you have locked the telephone gt page 43 If you have unlock the telephone in order to make calls again The time shown on the display is not correct After 24 hours at the latest the time is
35. as been programmed Press the key The lamp lights up Confirm Confirm Display shows Variable forwarding Confirm Display shows Fixed forwarding If forward ing has been programmed the destination is displayed whether forwarding is switched on or off Start Fixed forwarding Select and confirm Fixed forwarding is activated Output in first line The following display message ap pears in the idle menu Forward to for example 2223 Klaus Meier own number Select and confirm Fixed forwarding is deactivated Output on first line If variable forwarding was previously programmed and activated it is deactivated and the forwarding destina tion is deleted Step by Step Call forwarding Call forwarding Service Menu Forwarding calls Deactivating fixed forwarding in the idle menu You can also deactivate fixed forwarding in the idle menu Select and confirm Fixed forwarding is deactivated The destination number is retained Activating and deactivating with call forwarding key Activating Press the key The lamp lights up Deactivating Press the key The lamp goes out Deleting the destination for fixed forwarding You can delete the destination for fixed forwarding Press the key The lamp lights up Confirm Confirm Display shows Variable forwarding Confirm Display shows Fixed forwarding and the for warding destination Open Fixed forwarding Select and confirm The forwa
36. ase at the time of closing the contract Reference No A381003 H8400 C104 1 7619 Printed in the Federal Republic of Germany BA 30 03 2002 HiPath 4000 Hicom 300 E 300 H Siemens AG 2002 Information and Communication Networks Hofmannstr 51 D 81359 Munich Subject to availability Right of modification reserved SIEMENS HiPath 4000 Hicom 300 E 300 H Quick Reference Operating Instructions optiset E standard optiset E advance optiset E advance plus optiset E advance conference AP AE Abie AS aie Important functions at a glance Making a call Either i Or nn when the other party answers or handsfree conversing and open listening Saved number redial Store Either The connection has been set up a Or Any number Berre Menu UI a ZE Wa Redial pa 1 Last number redial stro rece Switching between the handset and handsfree conversing open listening during a call From handset to handsfree conversing open listening hold down Bee I From handsfree conversing open listening to handset Information during a call in progress consultation V second party To terminate V Alternating between parties toggling gt ON y Extending a call With prior announcement Consultation 4 announce call em Without prior announcement p Start transfer V E om Setting up a conference call First call gt FR CN y p Add on t
37. dure is the same as de scribed in the section Storing a repertory dialling num ber on a key gt page 45 in this case for a deputy To activate deputy Press the key The lamp lights up To deactivate deputy Press the key The lamp goes out 87 Labelling documentation and accessories Labelling documentation and accessories Key labels For each telephone add on unit you are supplied with sheets of pre punched key labels which you can use to label your programmable keys and the fixed function keys y te To insert the label for your fixed TH ae k function keys simply lift one of the small pre punched labels off the sheet and attach it covering it with the foil supplied matt surface up permost as indicated in the illus tration To label your programmable keys soft keys write the stored num bers or the Hicom functions in the appropriate white boxes on one of the large labels detach it from the label sheet and insert it covering it with the foil supplied matt surface uppermost as indicated in the illustra tion Attaching the telephone number label For each telephone a sheet of adhesive telephone number labels is sup plied Fill in the number label fire service police own number peel it off and attach it to the recess on the telephone after lifting the handset Using the key labelling programme The insert sheets for all optiset E units can be lettered by System Support
38. ect and confirm The conference is placed on hold Call a user Select and confirm Call a user Announce that you are transferring the conference Select and confirm You are disconnected from the conference Replace the handset Step by Step Calling several persons simultaneously During the conference You are taking part in a conference with 3 to 8 members and you wish to know about the other members or to disconnect a member Viewing member information Select and confirm The display shows the name and call number of the oth er member with lowest member number Confirm to display the next member select and confirm to end the display Select and confirm to disconnect this member from the conference If there were only three members the con ference is now ended and the call continues as a two party call Disconnecting the last member added You wish to disconnect the last member added to the conference Select and confirm The last member added is discon nected If there were only three members the confer ence is now ended Putting the conference on hold If line keys are installed gt page 66 you can put the conference on hold and make a call on another line Press line key Select and confirm The conference will be put on hold The following mes sage is displayed 1st line Conference 2nd line On hold Press the line key on which the conference is being held you are recon
39. er Press the key You are in the handsfree conversing open listening mode Step by Step Fror cuoi G Service Menu Making multi line and team calls Activating deactivating ringer When you are making a call on a line you may be dis turbed by the ringing signals for other incoming calls If ringer cutoff has been configured your telephone does not ring Incoming calls are then signalled by the flashing of the line keys With the ringer key configured To deactivate ringing Press the key The lamp lights up The telephone does not ring for incoming calls To activate ringing Press the key The lamp goes out The telephone rings for incoming calls Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm Making multi line and team calls Step by Step Dialling with line keys Your telephone can be configured with either automat ic or selectable line seizure System Support specifies whether a line and which line is seized automatically when the handset is lifted or when handsfree convers ing and open listening are activated IL 2 The display Please select a line which you receive after lifting the handset or pressing the loudspeaker key instructs you to seize a line Dialling with automatic line seizure Lift the handset Press the key or Speer The display briefly indicates the li
40. er whom you have called is busy You need to contact this person urgently Select confirm and wait briefly The colleague hears camp on tone in the course of his call The call pickup key flashes on his telephone If his telephone has a display your name and or number is in dicated In order to camp on you must have the appropri ate class of service Camp on is not possible if the called party is pro tected by the camp on security function 39 If you don t get through Step by Step Overriding a colleague s call intrude Precondition he station user whom you have called is busy You need to contact this colleague urgently Select and confirm Both the colleague and the other party hear an alerting tone You can speak immediately IL 2 In order to override you must have the appropri ate class of service Override is not possible if the called party is pro tected by the override security function Telephone settings Step by Step Telephone settings Adjusting the ringing tone volume Press one of the keys when the telephone is idle Confirm To increase decrease the volume keep pressing the keys until the required volume level has been reached Store Adjusting the ringing tone pitch Press one of the keys when the telephone is idle Select and confirm Changing the pitch keep pressing the keys until the re quired pitch has been reached Store 41
41. g and open listening Dialling with repertory keys Precondition You have stored a number on a repertory dialling key gt page 45 D Press the key with the stored number If the number is on the second level press Shift be forehand The other party answers Lift the handset With the handset on hook handsfree conversing and open listening Using stored numbers to make calls Step by Step Dialling with individual speed dialling numbers Precondition You have stored individual speed dialling numbers gt page 46 Press the key The lamp lights up Service Menu Enter the service code Select and confirm Enter the speed dialling number The other party answers Lift the handset With the handset on hook handsfree conversing and open listening Dialling with system speed dialling numbers You will be supplied with a copy of the system central speed dialling directory by System Support for exam ple or you will find it in the inhouse telephone directory or your PC After selecting a speed dialling number which is the stored destination for another telecommunications sys tem you can immediately suffixdial the station number you require 35 Making project calls Step by Step E Service Menu 7 Service Menu Making project calls External calls can be assigned to specific projects Precondition Project numbers from 1 to 5 have been configured for specific projects
42. g type FWD ALL INT off Output on first line Forwarding calls Step by Step Output on second line Y To select the next variable forwarding type Output on first line Output on second line or gt To edit the current variable forwarding type FWD ALL INT off Output on first line Enter destination gt Output on second line Programming changing the forwarding destination Service Menu JM Press the key The lamp lights up Z Confirm 2 Confirm Display shows Variable forwarding Next forwarding type gt Confirm Display shows Fixed forwarding Next forwarding type gt y Confirm Display shows Forwarding for internal Next forwarding type gt Open a forwarding type for example Forwarding for in ternal Enter destination gt sun Enter the number of the forwarding destination Any destination previously saved will be overwritten Y Confirm when the complete number has been entered To select a different forwarding type proceed as de scribed on gt page 54 If variable forwarding was previously programmed and activated it is deactivated and the forwarding destina tion is deleted for exception see gt page 54 Fixed for warding is deactivated Deleting a forwarding destination A variable forwarding destination is automatically delet ed when the forwarding type is switched off Activating variable forwarding Variable forwarding is automatically activated when the for
43. h KP and confirm it with 2 gt Y Select again with Jp and confirm with 77 USing a function key You can activate directly a Hicom function which you have stored on a key gt page 47 e g Second call on off Jf Press the key The function is executed How to activate functions Which functions can be used Basic and enhanced convenience functions You can use all the basic and enhanced convenience Hicom 300 H func tions which are offered to you on the display in the Service Menu and on the function keys Additional multi line and team functions gt page 66f These are configured by System Support You can use the multi line and team functions in addition to the basic and enhanced convenience func tions A telephone with line keys is identifiable by the fact that your number and the numbers of your colleagues have been assigned to line keys You have access to all lines and you can also make calls via several lines simul taneously The individual telephone can also be configured as a keyset for multi line operation e g for use by non team members or by brokers who are in con tact with clients on several lines simultaneously Additional executive secretary functions gt page 83 These are configured by System Support You can use the executive sec retary functions in addition to the basic and enhanced convenience func tions telephone with an executive secretary configuration is identifiable by the
44. he telephone must not come into contact with abrasive liquids or liq uids which are liable to discolour it such as tea coffee fruit juices or soft drinks Care of the telephone gt page 91 CE label The CE symbol certifies compliance of this equipment with the EU di rectives Environmental label This device has been manufactured in accordance with our certified en vironmental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production How to activate functions Step by Step How to activate functions directly Certain functions can be selected directly in the idle state for example gt Y Make your selection with 7 7 and confirm it with I Other functions can be selected directly in certain call situations You dial a number but the other party is busy A Confirm with or gt Y Make your selection with 2 confirm it with and dial another number via the Service Menu First press the Service Menu key You are then offered a number of selection options Example suppressing the number display at the called party gt page 22 HE ress the key Fh Use the service code in order to switch to the Display suppression function The service codes are listed in the quick reference operating Instructions annex or Service Menu BI Press the key gt y Make your selection wit
45. hear another telephone ring and you know its sta tion number or a colleague requests you verbally to pick up a call for a specific telephone If you do not know the number you can have it dis played gt page 79 Lift the handset Select and confirm Enter the station number of the telephone for which you wish to or have been requested to pick up the call In this way you pick up the call Step by Step Service Menu Enter the code Making multi line and team calls Having the number of the called station displayed If the number of the station for which you as a member of a call pickup group wish to pick up a call does not ap pear on the display you can enter the code for Display on request after lifting the handset If you are not sure of this code enquire with System Support Lift the handset After the code has been entered the station number of the telephone which has been called is displayed Taking a call in a hunt group All the members of the team can be accessed simulta neously by way of a hunt group number Your telephone rings Lift the handset Removing station from hunt group adding station to hunt group Precondition A hunt group has been configured in the team You can disconnect yourself from the hunt group at any time e g when you leave the office You can rejoin the hunt group as soon as you return to the office IE You can still be contacted via your own number w
46. hen you have been disconnected from the hunt group Press the key The lamp lights up Enter the service code Select and confirm Select and confirm 79 Making multi line and team calls Step by Step System park Confirm Automatic parking and resumption of a call You can park a call on a telephone within a call pickup group and then resume it at a different telephone Parking the call Press the key The call park key lamp flashes at all tele phones in the call pickup group Replace the handset Resuming the call Press the flashing key Continue the call Manual parking and resumption of a call You can park up to ten internal and or external calls and resume them at another telephone Parking Press the key The parking key lamp flashes on all phones in the call pickup group Enter and remember a parking position number 0 9 If the parking position number you have entered is not displayed this means that it is busy enter another num ber Replace the handset Step by Step or or Pick up call on hold Jones Jones Making multi line and team calls Picking up a call on hold Press the flashing key If necessary enter corresponding parking position num ber Continue the call After a certain time calls on hold return to where they were held recall Calling a team member directly Precondition DSS keys have been configured at your
47. here are further selection options which can then be accessed using fp _ The optiset E standard optiset E advance optiset E advance plus optiset E advance conference telephones with add on unit Fixed function keys Keys for telephone Display settings frei Huber R ckruf Hand set Loud speaker for open i listening a only for i optiPoint ls 500 stan 4 ie dard 3 wi Shift Q au key for second key level S yr Key for Key for confirming scrolling to optiset E key module Dialling 3 function functions with additional pro Handsfree keypad grammable keys conversing microphone Permanently assigned function keys for basic enhanced convenience multi line and team functions Variant Sevemem JE Cie I Cow Il Pa JE Ge IN aoe Il Mai HN Disconnect JIN Come Il Ge JIM Gone I Show usecino Eroro HN recu JR Po E Cocr J Bo IN e Ji Bauer Ji Crocne JR keyset configuration gt page 66 with line keys on the optiset E key module Important Notes Never operate the telephone in an environment where there is a risk of explosion Only use Siemens accessories gt page 89 The use of other manufac ene turers accessories may be dangerous and will render the warranty and ter approval null and void ag esso Never open the telephone set or an add on unit If any problems arise get in touch with System Support T
48. his case you can allow override but this permission only applies to the call in progress or to the next call You are already engaged in a call on a line Lift the handset With the privacy key configured Press the key Via the Service Menu Press the key The lamp lights up Enter the service code Step by Step gt gt gt gt Speaker I Making multi line and team calls Select and confirm Select and confirm Call entering is now permitted Preventing override Even if station override security has not been pro grammed you can still prevent call entering The station override security applies to the call in progress or to the next call You are already engaged in a call on a line Lift the handset With the privacy key configured Press the key Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Call entering is not possible Terminating a connection on a line key Replace the handset Press the key which is lit 73 Making multi line and team calls Step by Step 74 Exklusive hold Holding a call on a line key and picking it up again Precondition You have taken a call on a line key gt page 67 Placing on hold Press the key Select and confirm The line key on which the call is parked flashes slowly The call can be resumed at any team telephone on which the lamp
49. ich the system reverts to the default language Selecting a language Press the key The language selected appears on the display for five seconds and is then set Keep pressing the key if you wish to select a different language These Operating Instructions can be ordered in other languages gt page 89 L Storing numbers system functions and timed reminders Step by Step Storing numbers system func tions and timed reminders You can store a frequently required number or a fre quently used function on any key which has not been preprogrammed by System Support The keys on the optiset E key module add on unit can be assigned on two levels Before storing you can check the key as signment gt page 50 Storing a repertory dialling number on a key Press the key The lamp lights up Service Menu as Press the programmable key with appropriate feature In order to use the second level on the optiset E key module press Shift beforehand The current key assignment configuration is displayed Confirm Enter the number In the case of external numbers enter the external code and then the telephone number Confirm If you made a mistake during input Select and confirm Enter the number again Tl Keys which have been assigned functions should be labelled gt page 88 45 Storing numbers system functions and timed reminders Step by Step Storing a number for
50. ine keys are interrelated within a team keyset configuration 3234 is the station number of Mr Jones 3235 the sta tion number of Mr Brown and 3236 the station number of Mr Jackson Calls can be conducted on all three keys on all three telephones The line with the user s own station number is always the primary line Mr Jones telephone 3234 primary line 3235 Brown 3236 Jackson Mr Brown s telephone 3235 primary line 3234 Jones 3236 Jackson Mr Jackson s telephone 3236 primary line 3234 Jones 3239 Brown Making multi line and team calls Step by Step The different states of line key lamps Line PAN The lamp is not lit the line is free and can be used or Line E The lamp is lit the line is in use NU or Line The lamp is flashing rapidly a call is on the line an swer the call NU or Line I The lamp is flashing slowly the call has been placed on hold Preview You are speaking on one line The lamp on another line key starts flashing fast You can use the call preview function to find out who is calling on this line The infor mation is shown in the display You can also find out which caller is waiting on a line key that you have previ ously put on hold or exclusive hold In addition you can see information about the caller on the active line The preview key must be configured by System Sup port Precondition You have accepted a call on a line key The lamp o
51. lephone fax machine or PC from your own telephone To do so you need to know the PIN for this terminal or you must have the Call forward ing for remote terminal class of service Your System Support can help you in both cases Storing a destination for another telephone activating call forwarding Press the key The lamp lights up Confirm Select and confirm Confirm Enter the number of the other telephone Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm Enter the number of the destination Confirm Call forwarding is activated immediately I If you enter a number belonging to a networked Hicom system you must conclude number input with fa Forwarding calls Step by Step Storing a destination for fax PC or busy activating call forwarding pull divert Press the key The lamp lights up Confirm Select and confirm Select and confirm Enter the code for the type of call forwarding required The codes are defined by System Support You can en ter your call forwarding codes in the following table Call forwarding for fax Call forwarding for PC Call forwarding for busy Enter the number of the other terminal Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm Enter the number of the destinatio
52. lerting tone when you lift the handset The attendant can override the do not disturb function in order to speak to you If System Support has disabled the do not disturb facility for the HiPath 4000 system the option do not disturb does not appear in the Service Menu Malicious call holding You can trace a malicious external caller The caller s number can be registered during the call or for up to 30 seconds after the call You must not replace the hand set Press the key The lamp lights up Enter the service code Select and confirm Select and confirm IL 2 If malicious call holding was successful your net work carrier will have the stored data Get in touch with System Support Setting up calls Step by Step Setting up calls Dialling with the handset off hook Lift the handset Internal Enter the number External Enter the external code and the number The called party is busy or does not answer Replace the handset Dialling with the handset on hook Internal Enter the number External Enter the external code and the number The called party answers via the loudspeaker Lift the handset When handset is on hook speakerphone The called party is busy or does not answer Press the key The lamp goes out 21 Setting up calls Step by Step Suppressing the number display at the called party Suppression of the number indication only applies to the nex
53. mmands with keys 0 to 9 the star key and the square key DTMF mode is deactivated as soon as the con nection is cleared down The DTMF suffix dialing display may appear at the end of number input depending on the PBX configuration You can then proceed to enter commands as soon as you have dialled a number 23 Calling several persons simultaneously Step by Step 24 Calling several persons simultaneously Making a second call consultation During a call in progress you can set up a second call e g in order to obtain information The first party waits Confirm Make your call to the second party Release the second call return to the first call Confirm Alternating between two calls toggling Precondition You have either set up a second call see above or taken a second call gt page 15 during a call in progress To switch to the waiting party Select and confirm Release the present call return to the other call Select and confirm Step by Step Calling several persons simultaneously Setting up an add on conference Confirm An alerting tone indicates that all three users have been interconnected to form a conference circuit System supported conference In a system supported conference you can include up to 8 internal and external users Users with system tele phones can execute or use all of the following func tions ISDN telephones and external u
54. n Confirm Call forwarding is activated Forwarding calls Step by Step Service Menu Service Menu Interrogating deactivating call forwarding for another telephone Press the key The lamp lights up Select and confirm Select and confirm Confirm Enter the number of the other telephone Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm To deactivate Confirm To interrogate Select and confirm IL 2 Example of display This means calls for station 3428 are redirected to station 8968 Interrogating deactivating call forwarding for fax PC or busy Press the key The lamp lights up Select and confirm Select and confirm Select and confirm Enter the code for the type of call forwarding required The codes are defined by System Support You can en ter your call forwarding codes in the following table Forwarding calls Step by Step Interrogating forwarding for fax Interrogating forwarding for PC busy Enter the number of the other terminal Confirm Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm To deactivate Confirm To check Select and confirm Example of display gt page 60 Changing call forwarding for another terminal The procedure is exactly the same as fo
55. n another line key is flashing fast Activating the preview function Service Menu E Press the key The lamp lights up Line Press the desired line key Information is displayed about the caller or the waiting or parked user Deactivating the preview function Wz Line sd s Presss the key The lamp goes out The menu line and call duration display appear again Taking calls on line keys If several calls are received at the same time you can take the calls in the order in which they are offered to you Or you can give priority to certain calls 67 Making multi line and team calls Step by Step Precondition System Support has specified the se quence in which incoming calls are to be routed to line keys Taking calls in the order offered Your telephone rings ringing signal The caller is dis played e g 3235 Brown The lamp at the relevant line key flashes rapidly Lift the handset Press the key You are in handsfree conversation open listening mode optiset E advance does not have hands free working or Speaker Taking calls with priority Your telephone rings ringing signal The caller is dis played e g 3235 Brown The lamp at the relevant line key flashes rapidly The lamps at other line keys also flash rapidly Line Press the line key to which you are giving priority The name of the other caller e g 3236 Jackson is dis played briefly Lift the handset or Speak
56. ne number and the line status and then requests you to dial A display such as 3235 active means a line 3235 has been selected automatically The lamp of the selected key lights up Enter the number Dialling with selectable line seizure Lift the handset or Speaker Press the key You are requested to press a free line key Please dial Press the free line key The lamp lights up The display briefly indicates the line number and the line status and then requests you to dial A display such as 3236 means the selected line 8236 has been seized Enter the number 70 Step by Step Show used line Service Menu liner net Making multi line and team calls Identifying the line used If several lines are seized at the same time you can find out which line you are conversing on With the display line key configured Press the key Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm The number and status of the line currently in use are displayed A display such as 3235 active means line 8235 is being used Alternating between different lines Precondition 1 System Support has specified that when the user switches between lines the lines are placed on hold and can only be cleared again by replac ing the handset or by actuating the Disconnect key Precondition 2 You are connected to various
57. nected to the conference 29 Calling several persons simultaneously Step by Step Switchover Extending a call If the person you are conversing with wishes to be for warded to one of your colleagues you can pass on the connection to this third person Extending the call with prior announcement Confirm Call the other party and inform him that the waiting user wishes to be put through to him Replace the handset The two users are connected to each other Extending the call without prior announcement Select and confirm Enter the number of the wanted party Replace the handset If a connection is not set up between the other two parties within 40 seconds you are recalled You are then connected to the first party again L Using the switchover button The switchover button that must be configured by Sys tem Support can be used for the following functions e consultation return to the call being held or the con ference being held e toggling e accepting a waiting call e accepting a group call Waiting call You hear a call waiting tone Information about the call appears in the display Press the flashing key to accept the waiting call The lamp is on Toggling You are connected to two users One user is waiting The switchover lamp is on Step by Step Calling several persons simultaneously E Press the key to switch over to the other user The first user waits
58. ng an important call it is advisable to activate the second call function for example Press the key The lamp lights up Enter the service code Select and confirm Confirm Step by Step Deputy Making calls in an executive secretary team Confirm Using the call signal function If a call signal key has been configured on your execu tive telephone you can generate a call signal on a partic ular destination telephone for example in the secre tary s office by pressing this key When a call signal is received the number of the calling telephone is dis played briefly on the destination telephone The key can be pressed once or several times when the phone is idle or while a call is in progress If the Call Signal function has not been configured you can generate a call signal at a destination telephone by lifting the handset and entering the call signal code number Calling a messenger You can call a messenger at the push of a Messenger key if the appropriate function has been configured on the executive telephone The procedure Is the same as described in the section Storing a repertory dialling number on a key gt page 45 in this case for a mes senger Designating a deputy for the secretary The calls for the executive which are normally received in the secretary s office can be diverted to a different telephone A Function transfer key must be configured for this purpose The proce
59. ny number 46 Storing individual speed dialling numbers 46 Saving a function on a KEY 4 2 6 6 sur ba ban she See Od one be 47 Storing timed reminders 48 Checking the telephone 49 Checking its functionality 49 Checking the assignment of functions to keys 50 Forwarding Calls 51 Using call forwarding naaa PP aa 51 Fixed forwarding 51 Variable forwarding 5 44 vo ad soe dee ei hee dae ew de ead x 54 Activating and deactivating forwarding using switch 57 Automatic call forwarding D7 Forwarding calls for a different terminal pull divert 58 Storing a destination for another telephone activating call forwarding 58 Storing a destination for fax PC or busy activating call forwarding pull divert 59 Interrogating deactivating call forwarding for another telephone 60 Interrogating deactivating call forwarding OO FO Or DUSY ou 66oy84 an de sd eae beeen 60 Changing call forwarding for another terminal 61 Using a different telephone in the same way as your own 62 Logging on to a different telephone 62
60. o conference y 4 Storing activating variable call forwarding gt V F ldestination 7 Interrogating call list Seve Weu J SRT y gt GTR ys Incoming calls OF p Outgoing calls Y Terminating interrogation Service Menu JE Dialling displayed call p Vy Storing individual speed dialling numbers Serviss Menu Ji V gt FRS Ex 0 9 V F destination 2 Dialling with individual speed dialling numbers HE gt Use speed dialing y i 0 9 Switching telephone off on again to make a call Senice Men JE gt COS V gt o y PIN Storing changing a number on a key for repertory dialling Seve Venu CI CN fi destine tion Se y Storing a timed reminder ere IM gt ER y GE y FY time with 3 or 4 digits SO y Maximum Service Menu functions available Press the Service Menu key Use lt __ P_ and in order to select functions Or use the service codes e g 2 1 for second call on off 1 Destinations 2 Switches 3 Using speed dialling 4 Displaying key assignment 5 Voice mail service 6 PIN and class of service COS 7 Storing timed reminder 8 Additional functions 9 Terminal test 1 12 13 14 15 16 17 18 NO OO RP N N NO 0 PB N N OOP WN ON OOP WN Storing variable call forwarding Storing fixed call forwarding Storing speed dialling number Storing redial Storing repertory dialling number
61. ou receive a call You call another user Select and confirm Call the second user Announce that a conference is to be set up Confirm You will receive the message 1 is your position This question will then be displayed Setting up a conference from a consultation call You are connected to one user and call a second user Confirm Call the second user The second user answers you an nounce the conference Select and confirm You will receive the message 1 is your position Setting up a conference from a waiting call You are connected to one user and receive another call An alerting tone is audible The lamp flashes Press the key You are connected to the waiting caller The other party is placed on hold Select and confirm You will receive the message 1 is your position All members are interconnected in a conference circuit Calling several persons simultaneously Step by Step Expanding the conference Any member of the system conference can expand the conference by e calling another user and adding this person to the conference e adding a user to the conference from a consultation call e accepting a waiting call and adding the caller to the conference Calling and adding another user You intend to call another user and to add this person to the conference Select and confirm Call the new user Announce the conference Confirm The user is added to the conference If the new
62. r Store Activate for another telephone gt page 58 for fax PC or busy gt page 59 Using a different telephone in the same way as your own Step by Step gt Using a different telephone in the same way as your own You can log on to another telephone belonging to the HiPath 4000 or Hicom 300 E H system by means of a personal identification number PIN as of software sta tus Hicom 300 Version 3 5 Hicom 300 H Version 1 0 and also telephones of networked HiPath 4000 or Hi com 300 E H systems e g at other branches of your company At the other other telephone you can then e make calls and assign the charges to cost centres e make calls and assign the charges to specific projects e retrieve messages from your mailbox e use your individual speed dialling numbers and also a number which has been stored at your own tele phone for the purpose of redialling e use repertory dialling keys provided that they are configured in the same way as at your own tele phone e enter timed reminders Using an internal PIN you can have your calls diverted to a telephone in the office or department where you will be for a temporary period call forwarding follow me Logging on to a different telephone Identifying oneself with PIN and dialling Precondition You have been assigned a PIN by Sys tem Support You require an internal PIN for calls within your own HiPath 4000 or Hicom 300 E H system while for call
63. rding destination is delet ed If fixed forwarding was activated it is now switched off If a forwarding key has been configured it is deacti vated 53 Forwarding calls Step by Step Variable forwarding With variable forwarding you can choose between 6 dif ferent types of call forwarding e Variable forwarding unconditional forwarding Forwarding for internal Forwarding for external Forwarding for busy Forwarding after timeout Forwarding for busy after timeout The forwarding types are mutually exclusive except for forwarding for internal and forwarding for external You can program a forwarding destination for both of the two exceptions and thus activate them both Example You had activated variable forwarding You now program and thus activate forwarding after timeout Variable for warding is automatically deactivated and its forwarding destination is deleted Selection of a variable forwarding type Select the items Destinations and Forwarding in the Service Menu Service Menu Press the key The lamp lights up Y Confirm Va Confirm Variable forwarding will be offered first Variable Umleitung AUS Output on first line Output on second line v Confirm to select the next forwarding type Output on first line Output on second line or if you have already programmed a fixed forwarding des tination Output on first line Output on second line vV Confirm to select the next variable forwardin
64. redialling Precondition Your telephone is programmed for Saved number redial not Last number redial Storing a caller s number or a number which has been dialled You have set up a call and are still engaged in this call Or you have been called by and are still conversing with a user whose number has also been communi cated to you Press the key Stored is displayed Speaker Press the key The lamp goes out Replace the handset Storing any number Precondition Your telephone is in the idle state or you are conducting a call and the other party informs you of a number which you would like to store Press the key Press the key Confirm Enter the number Confirm You can dial the stored telephone number at the push of a button gt page 33 L Storing individual speed dialling numbers You can store a number on each of digit keys 0 to 9 and then dial these numbers at the push of a button gt page 35 Press the key The lamp lights up Service Menu Confirm Select and confirm Step by Step Service Menu Storing numbers system functions and timed reminders Enter a specific speed dialling number 0 to 9 If this digit has already been assigned a telephone num ber this number is shown on the display Confirm Enter the number In the case of external numbers enter the external code and then the telephone number Confirm Saving a function on a ke
65. rty terminates his call e as soon as the other party makes a further call e as soon as the other party checks his mailbox and responds to your callback request gt page 16 Storing a callback request Precondition The internal called party is busy or there IS NO answer Confirm Select and confirm if the other party has programmed call forwarding you will be called back from the call forwarding destination Answering a callback request Precondition A callback request has been stored The telephone rings The Cancel callback message in forms you that this is a callback Lift the handset You hear ringing tone Press the key The lamp lights up You hear ringing tone You are in the handsfree conversing open listening mode Rejecting a callback request The telephone rings The Cancel callback message in forms you that this is a callback Confirm Let the telephone ring four times do not answer the call Step by Step gt gt gt Service Menu gt If you don t get through Checking cancelling stored callback requests Precondition You have stored callback requests Select and confirm The oldest entry is displayed first Select and confirm in order to view further entries Cancelling an entry which is displayed Select and confirm Terminating interrogation Press the key The lamp goes out Camping on a colleague s call Precondition The internal station us
66. s Activating deactivating stop voice calling You can prevent other persons from making direct calls to you Any attempt to address you directly via the loud speaker will be changed to a normal call Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm Taking a call on the headset Precondition Your optiset E telephone is equipped with the optiset E headset headset plus adapter The headset is connected to the adapter The headset key has been configured The lamp flashes when a call is received Press the key Make the call Terminating the call Press the key The lamp goes out Activating deactivating do not disturb If you do not wish to receive incoming calls you can ac tivate the do not disturb facility Internal callers then hear busy tone while external callers are forwarded to the attendant System Support can also set up destina tions for forwarding internal and external calls such as to your mailbox Precondition System Support has enabled the do not disturb facility for all HiPath 4000 users in your system Press the key The lamp lights up Taking calls and setting up calls Step by Step Service Menu Enter the service code Select and confirm Select and confirm The display indicates whether the do not disturb facility has been activated or deactivated Confirm gt If do not disturb is active you hear an a
67. s involving other HiPath 4000 or Hicom 300 E H systems in the integrated network you require a net work wide PIN Press the key The lamp lights up Enter the service code 61 for PIN 1 62 for PIN 2 etc Select and confirm Using a different telephone in the same way as your own Step by Step gt Select and confirm If you have several PINs and wish to use another one select the other PIN With the display Enter station no or Enter ID you are requested to enter the PIN Entering the PIN for your own HiPath 4000 or Hicom 300 E H system area Enter internal PIN Entering the PIN for another HiPath 4000 or Hicom 300 E H system area within the integrated network His Enter the 2 digit node code for your own HiPath 4000 or p Hicom 300 E H system enquire with System Support Enter your own number and press the square key Enter the network wide PIN and press the square key Dialling after successful identification You hear dial tone The following appears on the display Please dial Speaker Press the key The lamp goes out Enter a number immediately Call forwarding follow me after successful identification gt Select and confirm Confirm Call forwarding has been activated 63 Using a different telephone in the same way as your own Chip card s reader ro Py gs Insert K chip card or d ig tt Service Menu Hi 616 or gt 7 gt 7 Chip card reader i Oi 9
68. secretarial tele phones Calling executive or secretary s office The lamp statuses of direct station selection DSS keys An executive DSS key is configured on the secretary s telephone and a secretary DSS key on the executive s telephone The meaning of the lamp statuses is the same for both keys Here is an example for the execu tive key on the secretary s telephone or Executive or Executive The lamp is not lit the executive is not making a call The lamp is lit the executive is making a call The lamp is flashing there is an incoming call for the executive the executive has not answered it yet Making a call to the executive secretary Example of a call from the executive to the secretary Lamp is not lit the secretary is not making a call Press the key Lift the handset Handset on hook handsfree conversing open listening 83 Making calls in an executive secretary team Step by Step Lamp is lit the secretary is making a call Press the key You are camped on to the secretary s call The secretary hears an alerting tone the call pickup key flashes Secretay I If the secretary s office accepts the call Lift the handset Handset on hook handsfree conversing open listening The procedure is the same for a direct call from the secretary s office to the executive with the executive DSS key I Taking a call for the executive in the secretar
69. sers are passive users they can only be included in an existing confer ence You can include users and conferences from a distant system in your conference The distant users can set up and extend their own conference The members of this conference are included in your conference But they cannot execute or use the following functions The following functions are supported for all conference members with a system telephone e Setting up a conference when calling a user or re ceiving a call or making a consultation call or receiv ing a second call e Accepting a waiting call and including the caller in the conference e Toggling between the conference and a consultation call or waiting call e Holding a consultation call during a conference and adding it to the conference e _Interconnecting conference members from two in dependent conferences via a distant network e Putting the conference on hold if line keys are in Stalled Receiving overview of all conference members Transferring the conference to a new user The functions listed above can be carried out by all con ference members at the same time 25 Calling several persons simultaneously Step by Step Waiting call l Setting up a conference You can set up a conference from any of the following types of connection e single call e consultation call e waiting call Starting a conference from a single call You want to set up a conference Y
70. t call and is not stored together with the redial function Press the key The lamp lights up Service Menu Enter the service code Dial tone can be heard Select and confirm Confirm Dial tone can be heard Enter the other party s number If the call is answered your number does not appear on the called party s dis play Direct call to a colleague via loudspeaker voice calling You can make a direct call to an internal HiPath 4000 or Hicom 300 E H user via the loudspeaker in his tele phone Precondition Your telephone has a voice calling key Press the key Enter the number Wait for voice calling tone Lift the handset and speak to the other party If the handset is on hook handsfree conversing IL 2 If the called party has activated the stop voice calling facility gt page 19 he receives voice call ing as a normal call Setting up calls Step by Step Entering commands with tone dialling DTMF suffix dialling This feature is not applicable for UK and other countries using tone dialling default After dialling a number you can set tone dialling in or der to activate equipment such as an answering ma chine or an automatic information or switching system by means of command inputs in DIMF mode DTMF dual tone multifrequency dialling Press the key The lamp lights up Enter the service code Select and confirm Select and confirm You can now enter co
71. t station line and then re register it at the new station line Note that the settings on your telephone programmed keys are not affected by the move Disconnecting the telephone from its present station line Enter the code for de registration If you are not sure of the code enquire with System Support Enter PIN Remove the telephone plug from the socket Reconnecting the telephone at the new station line Insert the the telephone plug in the socket Enter the code for registration If you are not sure of the code enquire with System Support Enter PIN If you relocate with both a first and a second tele phone e g executive secretary configuration you must first de register the second telephone then the first telephone At the new location you log on the first telephone first then the second telephone Making multi line and team calls Step by Step Making multi line and team calls Using line keys Line keys are configured by System Support The sta tion number of each team member is assigned to a line and is the primary line of that team member The same line is configured on the line keys of the other team members as a secondary line Each team member can use all the line keys which are available Numbers which have been stored on your tele phone can only be used for line key dialling on your own telephone I The following example illustrates how telephones with several l
72. types of variable call forwarding for every line are identical with the call forwarding types descri bed above Therefore for all further steps see gt page 54 75 Making multi line and team calls Step by Step v 76 Storing and activating a fixed call forwarding destination for a line Press the line key for the required line The lamp lights up Press the key The lamp lights up Line Service Menu The settings for fixed forwarding for every line are iden tical with the call forwarding function described above Therefore for all further steps see gt page 51 Activating fixed call forwarding for a line without storing ine Press the line key for the required line The lamp lights up With the call forwarding key Press the key The lamp lights up Via the Service Menu Press the key The lamp lights up Enter the service code Select and confirm Select and confirm Confirm For further information see gt page 52 Making multi line and team calls Step by Step Cancelling the fixed call forwarding destination Precondition he telephone is in the idle state A fixed forwarding destination has been stored gt page 76 Only if it is not your primary line Press the line key for the required line Press the key The lamp lights up Service Menu The settings for fixed forwarding for every line are iden tical with the call forwarding function described
73. user does not answer Confirm Expanding the conference from a consultation call You wish to make a consultation call during the confer ence Select and confirm The conference is placed on hold Call a user Make the consultation call Select and confirm to add the user from the consulta tion call to the conference Switch between the conference and the consultation call Select and confirm to release the consultation call and return to the conference 21 Calling several persons simultaneously Step by Step Waiting call l Accepting a waiting call and adding it to the confer ence If you receive a waiting call during the conference call waiting function is activated you can add this user to the conference An alerting tone is audible The lamp flashes Press the key You are connected to the waiting caller The confer ence is placed on hold Select and confirm to add the waiting caller to the con ference Switch between the conference and the waiting caller Select and confirm to release the waiting call and return to the conference Transferring the conference Any member can transfer the conference to a nonmem ber called using the consultation or expand conference functions The new user is not yet a member of the con ference The conference cannot be transferred to a call er whose call is answered by a member using the Call Waiting function You are taking part in a conference Sel
74. warding destination is programmed Forwarding calls Step by Step Service Menu Unconditional variable programming can also be activat ed in the idle menu Select and confirm while the phone is idle Enter the number of the destination L Confirm This also activates the forwarding facility If you enter a cross system number you must press fm after entering the number Deactivating variable forwarding You can deactivate all variable forwarding types in the Service Menu Press the key The lamp lights up Confirm Confirm Display shows Variable forwarding Confirm Display shows Fixed forwarding Confirm Display shows Forwarding for internal Open a forwarding type for example Forwarding for in ternal Select and confirm Variable forwarding is deactivated and the forwarding destination is deleted Output on first line for example for Forwarding for in ternal To select another variable forwarding type proceed as described on gt page 54 Checking forwarding To check up on the status of the forwarding types pro ceed as described on gt page 54 The status ON or OFF is shown in the first line The forwarding destina tion is shown in the second line if this variable forward ing type is activated Step by Step Service Menu Forwarding calls Deactivating variable forwarding in the idle menu You can also deactivate the following variable forward ing
75. y Press the key The lamp lights up Enter the service code Select and confirm Press the programmable function key Keyset configu ration is displayed Confirm Select and confirm one of the system functions prompt ed Confirm Tl Keys which have been preprogrammed by Sys tem Support cannot be changed Then Return is shown You can now activate the function directly by pressing the key In the case of functions such as second call which can be alternately activated deactivated you activate the function when you press the key and subsequently deactivate it when you press the key again The keys lamp is lit when the function is active 41 Storing numbers system functions and timed reminders Step by Step Storing timed reminders You can program a timed reminder on your telephone to remind yourself of an important meeting or appoint ment for example gt page 17 You must store the ex act time at which you wish to receive the reminder Re minders can be set for the next 24 hour period Press the key The lamp lights up Service Menu Enter the service code Select and confirm The display indicates whether or not a timed reminder has already been programmed First timed reminder Confirm Further timed reminder Select and confirm Enter the time with either 3 or 4 digits as appropriate e g 845 for 8 45 hours or 1500 for 15 00 hours Confirm Cancelling
76. y s office When a call is received for the executive the telephone rings in the secretary s office Lift the handset Press the key The lamp lights up Handsfree conversing and open listening or Speaker Taking a call for the executive during a callin progress You are making a call A call is received for the executive Request the other party to wait then press the flashing key Answer the call Exec Call pickup i Terminating the call returning to the first call Press the key Disconnect Continue your original call Extending a call to the executive Precondition You have taken a call for the executive in the secretary s office Press the DSS key for the executive You are connected to the executive Executive Step by Step Intercept Intercept I Waiting call l Making calls in an executive secretary team Extending the call with prior announcement Inform the executive that a call is waiting Replace the handset Extending the call without prior announcement Replace the handset immediately Switching calls directly to the executive When the secretary s office is unattended calls for the executive can be diverted immediately to the execu tive s telephone The forwarding function can be activat ed at the secretary s telephone and at the executive s telephone To activate Press the key The lamp lights up To deactivate Press the key The lamp goes out

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