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Rose electronic CATx Network Card User Manual
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1. Bits Per Second 38400 a Data Bits Parity None Or 4 2 Stop Bits Flow Control None Cho Cancel Figure 5 Flash Port Configuration VIEWLINK CATX INSTALLATION AND OPERATIONS MANUAL Upon successfully scanning and identifying a supported device the detected information shown in Figure 6 will display showing the product type and the port it is connected to The ViewLink CATx is ready to flash with the new firmware Rose Electronics Utili x File Help Scanning tor device COM Scanning tor device on P572 keyboard port Found 1 ViewLink CATs Receiver on serial pork with firmware revision 1 3L Ready to configure or load new firmware Figure 6 Flash scan To load the updated firmware to the ViewLink CATx click on File then Load New Firmware Select the downloaded firmware update file to load This will be a file with hex file extension Figure 7 show the flash update screen which shows the progress and when finished the status of the flash process When the message New firmware successfully loaded on device displays the ViewLink CATx product is updated and ready to use with the updated firmware File Help Preparing device to be flashed Starting BootStrap FlashLoader BootStrap FlashLoader ix running and awaiting new Firmware Flashing device New firmware successtully loaded on devic
2. The command only has to be entered once ServSwitch Brand Mini CAT5 KVM Extender saves the value in flash The entered value does not change if the unit isflashed with new code Code Country Code Country 00 Not Supported 18 Netherlands Dutch 01 Arabic 19 Norwegian 02 Belgian 20 Persian Farsi 03 Canadian Bilingual 21 Poland 04 Canadian French 22 Portuguese 05 Czech Republic 23 Russia 06 Danish 24 Slovakia 07 Finnish 25 Spanish 08 French 26 Swedish 09 German 24 Swiss French 10 Greek 28 Swiss German 11 Hebrew 29 Switzerland 12 Hungary 30 Taiwan 13 International ISO 3l Turkish Q 14 32 UK 15 Japan Katakana 33 US 16 Korean 34 Yugoslavia 17 Latin American 35 Turkish F 36 255 Reserved VIEWLINK CATX INSTALLATION AND OPERATIONS MANUAL FLASH PROCEDURE Flash Utility features procedure The ViewLink Catx was designed to easily keep up with the ever changing electronic world The flash feature of the ViewLink CATx means the product will always be up to date with new technologies features and enhancements Updating the flash memory is an easy process using Rose s flash utility The universal flash utility is easily installed and can be used on a variety of Rose products When executed the flash program will automatically detect the product type to flash validate the connections and verify the product firmware version To flash update the ViewLink CATx firmware you will need the flash util
3. a few minutes since the ViewLink CATx automatically sets up various parameters and functions based on your system topology There are no jumpers to set or adjustment knobs to turn Parameters like video gain are automatically compensated for and properly adjusted based on the length of Catx cable used Some fine tuning can easily be done using keyboard commands but are rarely needed The only cable needed is a CATx cable to connect the transmitter to the receiver CATx cable can be ordered from Rose Electronics in 25 1 000 foot lengths Fa ViewLink CATX INSTALLATION AND OPERATIONS MANUAL Features B Available in models to connect to computers with PS 2 keyboard and mouse ports computers with USB keyboard and mouse ports or KVM switches with DB25F KVM ports B Extend a KVM station from a CPU using a single CATx cable B Resolution 1600 x 1200 up to 200 feet 60m 1280 x 1024 up to 300 feet 90m 1024 x 768 up to1000 feet 300m B ViewLink CATx uses a microprocessor to emulate the keyboard and mouse for plug and play operation The keyboard and mouse on the receiver Unit do not have to be connected for the PC to boot only the transmitter Unit must be connected to the PC B Compatible with Rose Electronics family of KVM switches such as ServeView Pro UltraView Pro and UltraMatrix B Operating system independent Status indicator LEDs on each RJ45 connector B settings and video tuning are performed automatically No user adjust
4. indirectly from the use of this product System introduction Thank you for choosing the Rose Electronics ViewLink CATx enhanced KVM extender The ViewLink CATx is the result of Rose Electronics commitment to providing state of the art solutions for today s demanding workplace The ViewLink CATx has proven to be a valuable investment for any business big or small that has a need to access computers servers or KVM switches from remote locations Using the ViewLink CATx to remotely access your computer has several applications that make it convenient for the users You can locate your computers in a secure area and access them from other unsecured areas Computers used in hazardous industrial environments can be accessed remotely keeping the users safe and unexposed to any hazards The ViewLink CATx system consists of two Units a transmitter Unit and a receiver Unit The transmitter connects easily to your computer or KVM switch The receiver Unit connects to a remote keyboard video monitor and a mouse The transmitter and receiver units are connected together with industry standard CAT5 CAT5e or CAT6 shielded or unshielded solid core twisted pair cable terminated with RJ45M connectors All models can extend the distance from the CPU up to 1 000 feet Applications can be executed computer maintenance and any function normally done can be performed with virtually no degradation in video quality and performance Installation only takes
5. trademark owner Copyright Rose Electronics 2006 All rights reserved No part of this manual may be reproduced stored in a retrieval system or transcribed in any form or any means electronic or mechanical including photocopying and recording without the prior written permission of Rose Electronics Rose Electronics Part MAN VLC5 Printed In the United States of America Revision 1 0 IC STATEMENTS EU DECLARATION OF CONFORMITY EUROPEAN UNION DECLARATION OF CONFORMITY ACCORDING TO COUNCIL DIRECTIVE 89 336EEC amp 73 23 This equipment complies with the requirements of the European EMC Directive 89 336 EEC TABLE OF CONTENTS Contents Quick Start guide RN RR RR 1 E 2 System introduction 0 c0cccccccsceeseeeeeeeecccesseeeeeensecceeseeeeeeeesscccsseeeeeeeesseceeeneeees 2 ggg 3 PEE TT TT 3 KOOGI 4 2 5 Pera c 6 6 Flash Utility features 8 Trouble NOGUN BEER E 11 Maintenance and 12 Technical SUN OM 12 wr 13 Figures Figure 1 Quick Installation Diagram ccccccceccceeeeec
6. Connectors PS 2 model Video HD15F Keyboard PS 2 Mouse PS 2 USB model Video HD15F Keyboard USB type A Mouse USB type A PS 2 amp USB model has 2 PS 2 and 1 USB cable Interconnect CATx UTP STP EIA CAT5 5e 6 TIA 568 Power Local From PC Optional power adapter Remote 5V 1 0A external Environmental Temp 0 C 45 C 32 F 113 F Humidity 0 90 non condensing Approvals CE VIEWLINK CATX INSTALLATION AND OPERATIONS MANUAL E d ELECTRONICS amp Server Manageme TEE prm Solutions 10707 Stancliff Road Phone 281 933 7673 Houston Texas 77099 WWW ROSE COM
7. KVM Extender ViewLink INSTALLATION AND OPERATIONS MANUAL 2 ROSE Vay ELECTRONICS EE oo Phone 281 933 7673 www rose com 10707 Stancliff Road Houston Texas LIMITED WARRANTY Hose Electronics warrants the ViewLink CATx to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer Should this product fail to be in good working order at any time during this one year warranty period Rose Electronics will at its option repair or replace the Unit as set forth below Repair parts and replacement units will be either reconditioned or new All replaced parts become the property of Rose Electronics This limited warranty does not include service to repair damage to the Unit resulting from accident disaster abuse or unauthorized modification of the Unit including static discharge and power surges Limited Warranty service may be obtained by delivering this unit during the one year warranty period to Rose Electronics or an authorized repair center providing a proof of purchase date If this Unit is delivered by mail you agree to insure the Unit or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or its equivalent You must call for a return authorization number first Under no circumstances will a unit be accepted without a return authorization number Contact an a
8. TE Distance will vary depending on resolution used No user adjustments are needed The ViewLink CATx will automatically determine the CATx cable length between the transmitter and receiver and automatically adjust the gain to compensate for the calculated cable length needed keyboard commands can be issued to fine tune the video gain and equalization Apply power to the receiver unit KVM monitor and boot the PC The monitor connected to the receiver unit will display a clear clean image of the boot sequence Operation Operation of your system is no different than having your keyboard monitor and mouse connected directly to a PC or KVM switch The only difference is they can be up to 1 000 feet away You can operate your system normally programs can be executed maintenance can be performed and any operation normally performed can be done with no derogation in video quality and performance Keyboard Commands Left Ctrl Left Shift Perform cable length measurement Left Ctrl Left Shift Increase the video gain by 1 keyboard Left Ctrl Left Shift Decrease the video gain by 1 keyboard Left Ctrl Left Shift increase the video equalization by 1 keypad Left Ctrl Left Shift Decrease the video equalization by 1 keypad Left Ctrl Left Shift k Saves any changes made Left Ctrl Left Shift i Sends Transmitter CPLD and receiver firmware version to a See Below text editor on the CPU the uni
9. TIONS MANUAL SERVICE and SUPPORT Maintenance and Repair This Unit does not contain any internal user serviceable parts In the event a Unit needs repair or maintenance you must first obtain a Return Authorization RA number from Rose Electronics or an authorized repair center This Return Authorization number must appear on the outside of the shipping container See Limited Warranty for more information When returning a Unit it should be double packed in the original container or equivalent insured and shipped to Rose Electronics Attn RA 10707 Stancliff Road Houston Texas 77099 USA Technical Support If you are experiencing problems or need assistance in setting up configuring or operating your CrystalView Plus consult the appropriate sections of this manual If however you require additional information or assistance please contact the Rose Electronics Technical Support Department at Phone 281 933 7673 E Mail TechSupport rose com Web www rose com Technical Support hours are from 8 00 am to 6 00 pm CST USA Monday through Friday Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department ViewLink INSTALLATION AND OPERATIONS MANUAL SAFETY Safety The ViewLink CATx KVM extender has been tested for conformance to safety regulations and requirements and has been certified for
10. e Starting new firmware sd mee Se LR Figure 7 Firmware update screen Click on Help for additional information and examples ViewLink INSTALLATION AND OPERATIONS MANUAL TROUBLESHOOTING TroubleShooting The troubleshooting section is used as a guide to understanding the capabilities of the ViewLink CATx and for general troubleshooting If you have any problems or questions concerning the installation operation or usage of the ViewLink CATx that is not covered in this manual please contact Rose Electronics for technical support No video on the receiver monitor o Check CATx connection at the receiver transmitter patch panels if applicable o Check HD15 video connection at the receiver and transmitter o Verify video is present at the video card output Keyboard has no effect o Keyboard and mouse cables reversed at the PC o Check keyboard cable connection at the Receiver Mouse erratic or not functioning o Mouse and keyboard cables reversed at the PC o Check mouse cable connection at the Receiver No video keyboard or mouse functions o Check all cable connection at the Receiver o Check all cable connections at the Transmitter o Check RJ45 connector LEDs If the green and yellow LEDs alternately flashing the firmware has become corrupt and the unit must be flashed This can occur if a power loss occurs during the flash procedure VIEWLINK CATX INSTALLATION AND OPERA
11. eseeeseseeeeeeeeeeeseeseesseaeees 1 FOUG TT Ue 4 Figure Monitor mounting 5 Figure 4 Flash Scan SGFG6rnis eei a 9 Figure 5 Flash Port Configuration esses 9 PIOUS Curl gt PROTEST 10 Figure 7 Firmware update 10 Appendices Appendix A Part 14 Appendix B 15 QUICK START GUIDE Quick Start guide The ViewLink system consists of a transmitter unit that connects to the video keyboard and mouse ports on a PC server or to a KVM switch and a receiver unit connects to a keyboard monitor and mouse The transmitter and receiver units are connected together with up to 1 000 feet of standard CATx cable The transmitter and receiver are available for PS 2 USB or PS USB systems This section briefly describes the installation procedures Refer to the following steps and diagram to install your ViewLink Catx Step 1 Connect the Receiver unit to the keyboard monitor and mouse cables on your KVM station Connect the provided power adapter to the Receiver unit s power input jack Step 2 Connect the Transmitter unit to the keyboard monitor and mouse ports on your PC Depending on your ViewLink CATx model connect it to either the PS 2 MiniDin6 or USB ports If you are connecting to a KVM
12. has been dropped or the case has been damaged Unit exhibits a distinct change in performance indicating a need for service VIEWLINK CATX INSTALLATION AND OPERATIONS MANUAL APPENDICES Appendix A Part Numbers VLT MVP Single access PS 2 VGA VLT MVU Single access USB VGA VLT MVB Single access PS2 amp USB VGA VLR AVP Single access PS 2 VGA Single access USB VGA Description VLK TMVURAVU Single access USB VGA VLK TMVBRAVP Single access PS 2 amp USB to PS 2 VGA VLK TMVBRAVU Single access PS 2 amp USB to USB VGA W option Auto Skew compensation CAB 08C5UTPnnn 5 unshieded twisted pair CAB 08C6UTPnnn CAT6 unshieded twisted pair CAB 08C5STPnnn 5 shieded twisted pair CAB 08C6STPnnn CAT6 shieded twisted pair IDB9F to RJ45M flash utility cable EN ViewLink CATX INSTALLATION AND OPERATIONS MANUAL Appendix B Specifications Transmitter in cm 1 3 33 1 65 42 0 63 1 6 Transmitter in cm 2 17 5 5 2 52 6 4 0 72 1 8 Receiver in cm 2 2 56 2 56 65 0 83 21 DB25 Transmitter model Video Resolution 1600 x 1200 200 feet 1280 x 1024 300 feet 1024 768 300 1000 feet Compatibility SVGA VGA XGA RGB Levels 0 7V p p Sync type Separate composite TTL level Support Keyboards PS 2 USB Video VGA SVGA XGA RGB Mouse PS 2 two button Microsoft Compatible Mouse Logitech Compatible Mouse USB
13. international use Like all electronic equipment the ViewLink CATx should be used with care To protect yourself from possible injury and to minimize the risk of damage to the Unit read and follow these safety instructions B Follow all instructions and warnings marked on this Unit B Except where explained in this manual do not attempt to service this Unit yourself B Do not use this Unit near water Provide proper ventilation and air circulation Keep power cord and connection cables clear of obstructions that might cause damage to them Use only power cords and connection cables designed for this Unit Use only a grounded three wire electrical outlet Use only the power adapter provided with the ViewLink CATx Keep objects that might damage this Unit and liquids that may spill clear from this Unit Liquids and foreign objects might come in contact with voltage points that could create a risk of fire or electrical shock Operate this Unit only when the cover is in place Do not use liquid or aerosol cleaners to clean this Unit Always unplug this Unit from its electrical outlet before cleaning B Unplug this Unit from the electrical outlet and refer servicing to a qualified service center if any of the following conditions occur power cord or connection cables are damaged or frayed The Unit has been exposed to any liquids Unit does not operate normally when all operating instructions have been followed Unit
14. ity program and the firmware update file The flash utility and current firmware file for the ViewLink CATx can be downloaded from our web site at www rose com htm download htm After downloading the flash utility program and the firmware update file execute the program SetupRoseKVMUtiI x_xx exe x xx version level to install the flash utility program Installation and set up follow the standard Windows installation procedure Follow the on screen instructions to properly install the flash utility When installation of the flash utility is complete connect the ViewLink CATx receiver unit s RJ45F Link connector to the serial port Com1 DB9M on the PC the flash utility program was installed on using the flash utility cable RJ45M to DB9F cable P N CAB ATRF Connect the power adapter to the ViewLink CATx receiver unit and apply power With all cable connections in place and the flash utility installed execute the flash program Rose Electronics KVM Utility KVMUtility exe Depending on the installation options chosen you can execute the utility by clicking on the Rose Electronics KVM Utility Icon from the desktop Start Menu or Quick otart toolbar The utility program when executed will automatically start scanning for a connected supported Rose product ViewLink CATx receiver The utility program will automatically start scanning COM1 and the PS 2 port for a supported device If a supported device is not found on COM o
15. ments are needed to achieve a crystal clear display on the receiver KVM monitor Manual adjustments are available using special keyboard commands Package contents The package contents consist of the following B The ViewLink CATx transmitter and receiver units as ordered B Power adapter for receiver Unit m Installation and operations manual CATx and other cables are usually ordered separately If the package contents are not correct contact Rose Electronics or your reseller so the problem can be quickly resolved Rose Electronics web site Visit out web site at www rose com for additional information on the ViewLink CATx and other products that are designed for data center applications classroom environments and other applications About this manual This manual covers the installation and operation of the ViewLink CATx models VIEWLINK CATX INSTALLATION AND OPERATIONS MANUAL MODELS Models Transmitters Receivers 7 a ES PS 2 E 2 DB25 de 2 USB The PC model Dm connects directly ode connects to the keyboard monitor and mouse ports on a PC directly to the KVM port of a KVM switch Figure 2 Models The only cable needed to install the basic configuration of the ViewLink CATx is the CATx cable that connects the transmitter to the receiver Care should be used when routing the CATx cable Avoid routing the cable close to machinery or electronic equipment The elec
16. r the PS 2 port the program will display the information shown in Figure 4 To exit press any key If the product has been connected to a port other than COM 1 don t exit the utility program but modify the port to scan by clicking on File then Scan for Device On Next click on the down arrow s to select a different COM port or change the serial parameters as shown in Figure 5 ViewLink CATX INSTALLATION AND OPERATIONS MANUAL gt Rose Electronics Utility Revision m inl x File Scanning for device on CO MT Scanning for device on P5 2 keyboard Hase product found on P5 2 keyboard port COM serial port because a Hose product with older firmware cannot be recognized Rose product is attached To use this utility you must attach ta the P5 2 keyboard part either a Vista Switch with firmware revision or greater Vista Tiny Switch with firmware revision T54 or greater USB Converter with Firmware revision or greater a HDs Extender with firmware revision H11 greater Or must attach to a serial part either a YiewLink CATs Transmitter with firmware revision H111 or greater a MiewLink CATs Receiver with Firmware revision 1118 or greater Choose a different port to scan an from the File menu or press any key to exit the File Help Select COM Port d ToL Fort 1
17. switch using the DB25 model connect it to the KVM port on the switch Step 3 Connect the Receiver and Transmitter units together using up to 1 000 feet of CATx cable or 6 Step 4 Apply power to the KVM monitor the Receiver unit and boot your PC turn on the KVM switch if using the DB25 model When you initialize the extender it automatically senses the cable distance between the transmitter and receiver unit adjusts the compensation and sets up everything for you Refer to the manual instructions for additional information 1 Connect Receiver 2 Connect Transmitter PC or _ i Switch 471 E KVM Station Figure 1 Quick Installation Diagram ViewLink CATX INSTALLATION AND OPERATIONS MANUAL INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances outside the manufacturer s control The manufacturer will not be responsible for any loss damage or injury arising directly or
18. t is connected Firmware is reported as follows Transmitter hxxy CPLD yx Receiver dxxy Where x is a decimal digit and y isan alphabetic character Left Ctrl Left Shift g Send the most recent gain equalization cable length autotdr See Below status red green and blue skew values to a text editor CAUTION DO NOT EXECUTE THESE COMMANDS WITHOUT A TEXT EDITOR ACTIVE A text editor such as notepad must be started and selected prior to executing these keyboard commands b ViewLink CATX INSTALLATION AND OPERATIONS MANUAL Keyboard Commands Country Codes T he following country code table allows you to enter the country code for type of keyboard and operating system used Thisfunction is only required if your operating system is country specific and requires that a keyboard map specific for your operating system be entered Sun J apanese keyboards and others that require this should enter their country code To enter the country code enter the following key sequence Lctrl Lshift x Enter non cap L x or Lshift x y Enter where X and Y are keyboard numeric keys If the country code number is a single digit 0 9 enter one digit or two digits ie 06 followed by enter If the country code is a double digit 10 35 enter both numbers followed by enter Each key is pressed and released and no more than 2 seconds can elapse between any two keys of the sequence or the command will abort
19. tro mechanical emissions may cause interference and undesirable video performance ViewLink CATX INSTALLATION AND OPERATIONS MANUAL Installing the ViewLink CATx is a very easy plug and play process For the PC PS 2 and USB models simply connect the HD15M connector on the transmitter to the HD15F video out connector on the PC Connect the PS 2 or USB keyboard and mouse cables to the corresponding connector ports on the PC Connect the receiver directly to the keyboard monitor and mouse cables used for the KVM station Connect the power adapter to the receiver unit s power port Finally connect the transmitter s RJ45 connector to the RJ45 connector using up to 1 000 feet of CATx cable If you are using a flat panel monitor Rose Electronics has designed a universal mounting bracket that can be attached to any edge of a receiver unit and secured to the back of a flat panel monitor An example of using this bracket is shown below The bracket can be mounted vertically as shown or horizontally Figure 3 Monitor mounting bracket For the Switch DB25 model connect the transmitter s DB25M connector to a KVM switch s DB25F KVM input connector Connect the receiver directly to the keyboard monitor and mouse cables used for the KVM station Connect the power adapter to the receiver unit s power port Finally connect the Transmitter s RJ45 connector to the receiver s RJ45 connector using up to 1 000 feet of CATx cable NO
20. uthorized repair center or Rose Electronics for further information ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IF THIS PRODUCT IS NOT INGOOD WORKING ORDER AS WARRANTIED ABOVE YOUR SOLE REMEDY SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE IN NO EVENT WILL ROSE ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR THE INABILITY TO USE SUCH PRODUCT EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS SO THE ABOVE MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE IBM AT and PS 2 are trademarks of International Business Machines Corp Microsoft and Microsoft Windows are registered trademarks of Microsoft Corp Any other trademarks mentioned in this manual are acknowledged to be the property of the
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