Raritan Computer CC-NOC Network Card User Manual
Contents
1. Network Security To help you plan for improved security or assist in compliance activities for example Sarbanes Oxley you can run intrusion detection reports to identify potential hot spots in your network or to ensure that your most mission critical or key infrastructure machines those with financial data have not been attacked Once identified you can then increase security by adding firewall rules to those machines or changing the settings to be more restrictive Identify Vulnerabilities on Your Systems Once configured a CC NOC looks for vulnerabilities on specified nodes in the network and works in conjunction with the authentication credentials used by Windows Management Using the Vulnerability Browser trends can be identified Links to the public Common Vulnerabilities and Exposure List database http www cve mitre org are provided to pro vide more information about the vulnerabilities With a few clicks you can install Microsoft patches on machines that have vulnerabilities Capacity Planning and Traffic Analysis With CC NOC you can analyze your traffic to help with capacity planning of your networks or to determine the reason for spikes in your network Using traffic analysis will help in identifying the source host if you are experiencing a slow down in your network Traffic summaries can be analyzed to identify potential problems in your network or to prevent problems from ever occurring Access CommandCenter Secure2. boni iqural ion jllow vou to vilupp your seeles change 1l current sialus ela Loe Siati Hdvancoed Salim Wiilily Bera Lhiagros ies Curren Slalu Hac fddroce GORA IRR IE SAN HENIS FP Pehle oes 192 168 0 10 CIRL Q quid Figure 1 con HEF il LOT Data Bits 8 Parity none Stop bits 1 Flow Control none 3 In the terminal emulation pro gram press the Enter key several times to display the login prompt 4 Type config case sensitive to login A password is not required Oia TF fiddress Conf iomrait ion i WHaleama fo th Network Mangoceent Sucies Thig configuration miga will The er n will allow an cen i i information below i IP Aides LLY 168 0 Mowork Mack foo 5 Click Configuration to administer network settings including TCP IP address network mask default gateway and DNS server see Figure 1 6 Provide appropriate values for the fields indicated see Figure 2 then click Continue Done and OK to save and exit the serial configura tion vou lo tolup your TP addease Ploace ontor wea 10l L Gate 197 168 0 1 ONS Server Reto Lanes d f CIRL Q quit IV Licensing for CC NOC 100 250 2500N Each CC NOC unit requires a device specific license to operate Your Raritan Regional Channel Manager will pro vide you with a license file If you do not have a license contact Raritan Support Be sure to have your appliance serial n
3. Gateway CC SG Associating a CommandCenter Secure Gateway CC SG with a CC NOC allows your users more flexibility when solv ing issues by giving them direct KVM Keyboard Video Mouse access to problem devices CC NOC users can be authenticated remotely by CC SG to provide an enhanced seamless mode of operation and Single Sign on SSO access to CC SG targets With one click access to CC SG and SSO access to targets a CC NOC user can move eas ily between systems View Syslog Events on CC NOC A syslog receiver is registered on a CC NOC To forward syslog events to a CC NOC appliance enter the IP address of the CC on a wireless router e g Netgear Linksys that is connected to your Unix Linux machines The syslog severities are mapped to corresponding severities on the CC NOC Planning and Preparation Client PC Planning Access CC NOC through a serial port on a PC with a terminal emulation program Hyper Terminal Tera Term etc for initial setup Additional configuration is carried out through a web browser The browser must have Javascript enabled to function correct ly These browsers and operating systems are supported on the client PC Browser OS IE 6 0 Win2K Mozilla 1 7 Win 2K Win XP Solaris 10 Mozilla 1 7 RedHat9 Mozilla Firefox 1 0 Win 2K Win XP Solaris 10 Mozilla Firefox 1 0 RedHat9 Netscape 7 2 Win 2K Win XP Solaris 10 Netscape 7 2 RedHat9 Primary Information Prior to setup collect this informati
4. Quick Installation and Setup Guide ao Q m C Q a ee a SSS Raritan Thank you for purchasing Raritan s CommandCenter NOC CC NOC The primary function of a CC NOC is to man age nodes in your network Nodes are discovered automatically if their IP address is within the managed range of addresses In addition to network discovery a CC NOC also provides service management a data base of network information a rules engine a notification engine and a web server A CC NOC can also be instructed to collect statistics from your Windows systems monitor network traffic for intrusion attempts and bandwidth perform ance and scan your systems for vulnerabilities Identify Hardware and Software in Your Network You may need to identify the software and hardware in your network for software auditing or compliance reporting With CC NOC you can With a few clicks you can find out the number of Microsoft Office XP Professional licenses that have been installed or the manufacturer of all your equipment Monitor Outage and Network Availability A CC NOC continuously monitors your dynamic network and keeps the people admins who need to know informed of important network changes and events DBAs want to know if mission critical database servers go down A notification will go out only to the pertinent DBAs Therefore a network event is closely mapped to relevant IT expertise Identify Security Hot Spots and Improve
5. are not a part of the Click here to download the license agreement in Adobe PDF format Do you agree with the terms of the pending License Agreement If you choose I DISAGREE you will not be allowed to continue with the installation To install this appliance you must accept this agreement by clicking on the AGREE button below i disagree i agree Internet Figure 3 Figure 5 Figure 6
6. e appliance safely in a rack or place on a desktop shelf 3 Plug a Category 5 ethernet cable into the Management port labeled LAN 1 Plug the other end of this cable into an ethernet hub switch that can communicate with the network to be managed 4 Plug a second ethernet cable into the Monitor port LAN 2 Plug the other end of this cable into a promiscuous port often called spanned or mirrored port on the switch or any port on a shared media hub Please see Raritan s CC NOC User Guide CommandCenter MW l lia N EER M KEEF ERERIU systems must be configured to use an NTP server for synchronization Windows Proxy You must have a proxy to collect Windows Management Instrumentation WMI data Note Both CC NOC 100 and CC NOC 250 require configuration of an external proxy but if you are using a CC NOC 2500M in a distributed environment you can use the internal proxy of the CC NOC 2500M Spanned Mirrored Ports Devices must be able to see packets pass ing on a network in order for intrusion detec tion and network performance to function properly They require configuration of a spanned or mirrored port Ethernet TAP Instead of using a spanned or mirrored port an Ethernet tap could be used that may be considered a more secure method in which to listen to network traffic than a spanned port Place the Ethernet tap on the Ethernet cable in the same location where an Ethernet hub would b
7. e for the remote appliance and enter the activation code on the CC NOC 2500N If you do not have a license contact Raritan Support Be sure to have your appliance serial number see Section II Physical Installation Network Settings 1 Connect one end of the null modem cable provided to the serial port and the other end to a serial port on a system with a ter minal emulation program such as Hyper Terminal Tera Term Minicom etc 2 Configure the terminal emulation program settings as follows Mode VT11 Connection Speed 9600 Baud Data Bits 8 Parity none Stop bits 1 Flow Control none 3 In the terminal emulation program press the Enter key on your keyboard a few times to activate the login prompt 4 Type config all lower case to login and press Enter A password is not required 5 Click Configuration and type the IP address of the CC NOC 2500N 6 Click Static to configure network settings for the remote appliance see Figure 5 7 Type the TCP IP address network mask default gateway and DNS server settings for the remote appliance 8 Verify network settings by clicking Done and then clicking Commit Changes 9 Click OK to set up and establish the con nection between the CC NOC 2500N and the remote appliance Connect to CC NOC 2500N 1 Click Remote Appliance and press the Enter key to generate an activation code 2 Record the activation code log into the 2500N and type
8. e used for details on spanned ports Note Step 4 applies only to CC NOC 100 250 or CC NOC 2500S 5 Plug the power cord into the power inlet on the CC NOC unit Plug the other end of the power cord into a nearby power source 6 Power ON the unit 7 The system will boot and the power LED on the front of the appliance will illuminate Wait approximately five minutes for the sys tem to complete initial startup tasks before proceeding Ae Questions Contact Raritan Support 1 800 724 8090 press 6 press 1 Vlagram Key 7 _ hs _ r 1 Serial Port 4 LAN2 7 Power LED 10 Keyboard Mouse Ports 13 LAN1 LED FAX 732 764 8887 email tech ccnoc raritan com 2 USB 5 Power Inlet 8 Printer Port 11 Reset Button 14 LAN2 LED Raritan http www raritan com 3 LAN1 6 Power Button 9 Monitor Port 12 Disk Access LED 15 CPU Overheat LED For more detailed instructions please consult the Administrator Guide found on the enclosed CD ROM or on the web at www raritan com Rev B May 2006 255 80 5320 a D ald C D III Network Configuration for CC NOC 100 250 2500N 1 Connect one end of the null modem cable provided to the seri al configuration port and the other end to a serial port on a system with a terminal emulation program such as Hyper Terminal Tera Term Minicom etc 2 Configure the terminal emulation program settings as follows Mode VT11 Connection Speed 9600 Baud Hon iance
9. nce Parameters Please select how this appliance should set its own IP address Please wait Contacting Network Management Station Either DHCP which comes from a central server or Static where the address is set locally lt o gt DHCP lt gt Static licensed programs or reliance by any third party upon the results obtained through use of the licensed programs even if such loss damage or claim results from the sole or concurrent negligence of RARITAN No warranties shall be made by Licensee 1 to any third party on behalf of RARITAN or 2 that are inconsistent with the warranties set forth herein lt Se t up Remo t e A 1 3 Open Source Software In addition to the Software certain other software the Open Source Softtware jis installed upon the Appliance The Open Source Software consists of the open source code software known as Linux and open source code software developed by the Apache Software Foundation http Jw wv apache org The Open Source Software is licensed under a the GNU General Public License Version 2 June 1991 the GNU License Agreement jand b The Apache Software License Version 1 1 the Apache License Agreement Licensee acknowledges and agrees that its rights and obligations with respect to the lt Continue gt lt Cancel gt Open Source Software are governed by the terms of the GNU License Agreement and the Apache License Agreement copies of which are included with the Documentation but
10. on IP address of CC NOC CC NOC must have a static IP IP address of Discovered Devices Identify the addresses or range that should be managed by a CC NOC DNS Addresses CC NOC must know the DNS servers used for host resolution Timezone Specify the correct time zone for accurate reporting Email Communication Requirements CC NOC must be able to send SMTP traffic to send notifications of events Secondary Information You should also consider ISP Gateway Monitor your ISP connec tion supply the ISP Gateway address SNMP Community Strings Receive traps and gather performance information from SNMP enabled node supply commu nity strings for the systems you want to col lect performance data for NTP Server Synchronize clocks over a network using NTP protocol install a NTP server CommandCenter Secure Gateway If you plan on using a CC SG in conjunction with a CC NOC you must know the IP address of the CC SG If using a CC NOC 5 2 with CC SG the time settings on both Il Physical Installation all models CC NOC ships with 1 Appliance 1U rack mountable 1 Standard US power cord 1 Null modem cable If any pieces are missing please contact Raritan Support 1 Record the serial number for later use The number begins with CPP and can be found on the bottom of the unit SERIAL seus as 7 te h m ak SSA JAS a a t foal P 4 ws f 4 e 6 vvv vvv 2 Mount th
11. received your license click the Browse button to choose the license file Then click the oad this license file button to view the license information If the license file is the one you want to upload click the instal this license button under the Hew License box to upload it to the Network Management Appliance If you have a license already installed and would like to continue using it click the keep this license under the Current License box Upload License File Browse load this license file Figure 4 Copyright 1999 2005 Raritan Computer Inc The uploaded license is valid If you want to install this license click the lt em install this license lt em gt button below 4 restart is required when installing a new license file Hew License Product Oculan 2000 Appliance Serial Number 00300518F814 MAC Address 00 30 05 18 F 8 14 Valid Through 27 Jul 2005 to 27 Jul 2025 Allowed Infrastructure Devices 2500 Allowed Servers 2500 Allowed Workstations 25000 Allowed Promoted Workstations 500 6 install this license V Network Configuration and Licensing for CC NOC 2500M and CC NOC 2500S In a distributed environment a CC NOC 2500M and CC NOC 2500S remote appliances report to a CC NOC 2500N central server You must configure the IP address of the CC NOC 2500N on the remote appliance configure a static IP address generate an activation code on the remote appliance upload a licens
12. the URL http lt CommandCenter_NOC_IP gt where CommandCenter_NOC _IP is the TCP IP address you specified in Section Ill Network Configuration default admin admin 4 In the home page click on the Admin tab and then click Upload Appliance Licenses 5 Click load new appliance license 6 Clicking Browse and navigate to the licens file 7 Click load this license 8 Click new activation code and type the code that you recorded in step 2 of this sec tion Click OK 9 Toggle to the serial connection screen see Figure 6 and press Enter to finish 10 Click Reboot Now to reboot the remote appliance 11 Exit the serial configuration and discon nect the null modem cable Wait approxi mately five minutes for the remote appliance to initialize 3 Type your username and password Remote Appliance Setup 4 Back x a EP Search Favorites e Media X F s 5 2 http 192 168 53 76 admin configuration license agreement jsp Appliance Setup rMSAdobe Yr Z search web E t CI Mail GB my Yahoo Fj Games SP Personals Music iM Finance OO l o We now need to setup the connection between the remote appliance and central server Press enter to generate an activation code You wi need to enter this code along with the machine s hardware address the remote appliance setup page on the central server Once that is q the remote appliance will be able to connect to the central server a setup later comm
13. umber see Section II Physical Installation and the appliance identification code as shown in Figure 4 1 Type the URL http lt CommandCenter_NOC_IP gt in your Web browser s address line where CommandCenter_ NOC IP is the TCP IP address you used in Section Il Network Configuration 2 The License Agreement page appears see Figure 3 Read the agreement and click I Agree to con tinue 1192 68 0 1 THB nove between seel ions Figure 2 3 The license installation screen appears Figure 4 IV Licensing for CC NOC 100 250 2500N cont 4 To upload the license file click Browse and navigate to the license file provided by Raritan 5 Once you have linked to the file click load this license file If your current license is invalid or expired you must provide a new file 6 If the license file is correct click install this license under the New License infor mation box Note If a license is already installed and you want to continue using it an information box labeled Current License appears in place of New Licence shown here Click keep this license below the information box 7 28 05 3 33 13 PM Request amp Install Your License You must now upload the appliance license to the Network Management Appliance If you have not yet received the appliance license please contact Raritan Support Your Network Management Appliance appliance identification code is 00300518F81 4 Once you have
14. unications These screens will help you setup your appliance Please enter the following data License Agreement Congratulations on your purchase of an Raritan Management Appliance Please read the following license agreement Click on the license text and press the PAGE DOAN key to see the rest of the agreement You may also click here to download a copy of this agreement in aia Network Management Station Parameters Please enter the IP address of the Network Management Station to which this appliance will be reporting IP Address to herein as a LicensedProduct The Appliance Software and Documentation are hereinafter amp collectively referred to as the Product If the Product has been provided by RARITAN or a reseller for demonstration or evaluation purposes the License may be for a limited period as specified in the evaluation agreement and shall not under any circumstances be used for live on going operations or for revenue generating purposes and may not be transferred to third parties except as expressly authorized herein 1 2 Third Parties Inthe event of Use of the Product by third parties Licensee shall be responsible for ensuring that such third parties comply with the terms and conditions of this Agreement Licensee shall be liable for a breach of this Agreement by such third parties as if Licensee were the breaching party Licensee shall hold RARITAN harmless from any loss damage or claim resutting from use of the Applia
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